Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas
Industry: Managed care company
DescriptionHealth Care Service Corporation is a not-for-profit corporation health insurance company in the United States. HCSC was formerly known as Hospital Service Corporation and changed its name to Health Care Service Corporation in 1975. Headquarters: Chicago, Illinois, United States CEO: Paula Steiner Number of employees: 22,000 Chief information officer: Steve Betts Subsidiaries: Blue Cross and Blue Shield of Texas, SVPs: Michael Frank (Tri-state Plans), Steve Betts, Eric Feldstein, Nazneen Razi
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Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas Employees
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2014 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas October 2012 - August 2014
Deloitte Consulting December 2011 - November 2012
American Imaging Management December 2010 - December 2011
American Imaging Management November 2008 - December 2010
American Imaging Management May 2004 - November 2008
Skills
Change Management, Business Intelligence, Process Improvement, Quality Assurance, Analysis, Business Process, Project Management, Access, Customer Service, Strategic Planning, Product Development, SQL, Unix, Vendor Management, Management, Program Management, Leadership
Education
Loyola University Chicago 2014 — 2016
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
North Park University 2010 — 2012
BS, Business Administration
PMI Certification 2010 — 2010
CAPM, Project Mangement
Northwestern University - Kellogg School of Management 2002 — 2003
Certificate, IS&T Project Management
Chicago Waldorf 1990 — 1998
Target August 2014 - Present
Target September 2012 - August 2014
Target November 2006 - September 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 2003 - 2006
Misco Shawnee Inc. 1998 - 2003
Skills
Store Management, Inventory Control, Inventory Management, Loss Prevention, Store Operations, Asset Protection, Interviews, Operations Management, Logistics, Sales, Customer Service, Driving Results, Merchandising, Profit, Planograms, Retail, Succession Planning, Coaching, People Development, Warehouse Management, Associate Development, Talent Management, Supply Chain, Visual Merchandising, Big Box, Hiring, Leadership, Income Statement, CPFR, Multi-unit, Distribution Center..., Performance Management, Merchandise Planning, Retail Sales, Training, Warehousing, Supply Chain Management, Internal Investigations, Shrinkage, P&L Management, Employee Training, Teamwork, POS, Time Management, Supply Chain..., Logistics Management, Employee Engagement, Organized Retail Crime, New Store Openings, Multi-Unit Management
Education
Western Oregon University 2007 — 2010
BS Business Management, Entrepreneurship and Marketing, 3.8
Gateway College of Evangelism 2001 — 2003
Church music and theology
Lindenwood University 1998 — 1999
Business Administration and Management, General
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 2011 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2008 - September 2011
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2006 - June 2008
Skills
Oral & Written..., Customer Service, Ten Key, Typing, PowerPoint, Microsoft Excel, Microsoft Word, OneNote, Project Planning, Project Management, Time Management, Priority Management, Organization, Analysis, Consulting, Teaching, Team Leadership, Team Building, Leadership, Leadership Development, Market Research, Training, Organizational..., Data Analysis, Program Management, Process Improvement, Coaching, Call Centers, Organizational..., Employee Relations, Insurance, Visio, Healthcare, Staff Development, Needs Analysis, Health Insurance, Business Analysis, Vendor Management, Business Process..., Strategic Planning, Change Management, SDLC, Cross-functional Team..., HIPAA
Education
Lincoln Land Community College 2000 — 2016
4.0
Sacred Heart Academy 1982 — 1986
Diploma, General Education
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2014 - Present
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2013 - September 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2012 - April 2013
Health Care Service Corporation 2006 - March 2012
UnitedHealth Group March 2006 - October 2006
Education
Marquette University 2001 — 2005
Bachelor of Arts (BA), History
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2012 - Present
CIGNA October 2010 - January 2012
OptumHealth August 2009 - September 2010
Willis-Knighton Health System August 1986 - August 1987
Willis-Knighton Health System April 1983 - August 1986
Skills
Health Promotion, Nutrition, Wellness, Wellness Coaching, Nutrition Education, Diabetes, Weight Management, Disease Management, Chronic Illness, Employee Wellness, Health Education, Certified Diabetes..., Medical Nutrition...
Education
Louisiana Tech University 1984 — 1986
MS, Institutional Management
University of Minnesota-Twin Cities 1976 — 1979
BS, Nutrition and Dietetics
Truven Health Analytics July 2015 - Present
Truven Health Analytics September 2014 - July 2015
Walgreens May 2014 - September 2014
bswift September 2013 - January 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 2011 - September 2013
Blue Cross Blue Shield of Illinois March 2009 - September 2011
Blue Cross Blue Shield of Illinois May 2006 - March 2009
Ameriprise Financial February 2006 - April 2006
Illinois Public Health Institute April 2004 - April 2006
Saint Francis Healthcare BCBSIL HMO Management Site April 2003 - April 2004
Skills
Analysis, Business Analysis, Health Insurance, Healthcare, Insurance, Management Consulting, Process Improvement, Visio, Strategic Planning, Employee Benefits, Strategy, Leadership, Marketing, Consulting, Project Management
Education
Northwestern University 2011 — 2014
Master of Fine Arts (MFA), MFA Creative Writing
Keller Graduate School of Management of DeVry University 2004 — 2005
MBA, Business
University of Illinois at Chicago 1998 — 2002
BA, English
U.S. Department of Veterans Affairs April 2015 - Present
Surgery Center of Southern Illinois July 2014 - April 2015
MBI Worldwide, Inc January 2014 - June 2014
MBI Worldwide, Inc June 2013 - January 2014
MBI Worldwide, Inc March 2012 - June 2013
John A. Logan College November 2009 - March 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2005 - October 2009
US Army January 2000 - January 2003
Skills
Customer Service, Data Entry, Public Speaking, Team Building, Microsoft Excel, Microsoft Office, PowerPoint, Social Media, Strategic Planning, Employee Relations, Microsoft Word, Recruiting, Project Coordination, Drug Testing, Background Checks, Employment Verifications, Staff Supervision, Fingerprinting, Office Administration, Training, Policy, Process Scheduler, Organizational..., Applicant Tracking..., Leadership, Access, Payroll, Office Management, Employee Benefits, Time Management, Hiring, Performance Management, Conflict Resolution, Benefits Administration, Human Resources, PeopleSoft, New Hire Orientations, Onboarding, FMLA, Interviews, Leadership Development, ADP Payroll, Screening, HRIS, Financial Accounting
Education
John A Logan College 2009 — 2012
Associate's degree, Business Administration and Management, General
Frankfort Community High School 1996 — 2000
Accenture September 2013 - Present
Accenture September 2010 - August 2013
Accenture September 2008 - August 2010
Accenture October 2007 - September 2008
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2006 - October 2007
Skills
Strategy, Healthcare, Financial Analysis, Business Process..., Business Transformation, Business Strategy, Strategic Planning, Healthcare Consulting, Management Consulting, Process Improvement
Education
Indiana University Bloomington 2002 — 2006
Bachelor of Science (B.S.), Finance, General
AT&T June 2014 - Present
Epsilon June 2013 - May 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2011 - May 2013
XO Communications May 2008 - July 2011
Veritis Group Inc 2009 - 2010
MCI 2007 - 2008
Sun Microsystems January 2005 - November 2006
Acumen Technologies 2003 - 2005
Skills
Java Enterprise Edition, Spring, JBoss Application Server, XML, Hibernate, Weblogic, EJB, Struts, SOAP, JDBC, JMS, SOA, CVS, Web Services, Websphere, Eclipse, AJAX, PL/SQL, JSF, SQL, Linux, Data Modeling, Enterprise Architecture, J2EE Application..., JPA, JBoss, J2EE, SQL Server, JSTL, J2EE Architecture, RAD, WebSphere MQ, JAXB, Unix Shell Scripting, Software Development, jQuery, WSDL, Core Java, Sun Certified Java..., Web Development, Java, Spring Framework, Tomcat, Microsoft SQL Server, JUnit, WebLogic
Education
Jawaharlal Nehru Technological University 1999 — 2003
Bachelor Of Technology, Computer Science and Information Technology
Vikas Recindential College 1997 — 1999
Intermediate (+2), Maths, Phisics, Chemistry
American Specialty Health December 2011 - Present
American Specialty Health June 2009 - December 2011
American Specialty Health December 2008 - June 2009
Pleasant Holidays February 2008 - October 2008
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas November 2005 - January 2008
Trase Miller Technologies/American Airlines Vacations June 1997 - November 2005
Skills
Microsoft Office 2007, Oral & Written..., Organization &..., Research, Exceptional Listener, Time Management, Multi Tasking, Health Insurance, HIPAA, Customer Service, Employee Benefits, Microsoft Excel
Education
Keller Graduate School of Management of DeVry University 2012 — 2014
Master of Business Administration (MBA), Accounting and Business/Management
University of Phoenix 2008 — 2011
BSB/ACC, Accounting
McLain
Margin Recovery International, LLC (MRI) July 2015 - Present
Premier Event Center February 2015 - Present
Uneekthings, LLC February 2013 - Present
Market Research Dallas November 2014 - July 2015
Conifer Health Solutions February 2012 - May 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2010 - February 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2007 - April 2010
WellPoint July 2004 - March 2007
WellPoint May 1997 - July 2004
CLC, Inc. May 1995 - May 1997
Skills
Medicare, Healthcare, Training, Call Centers, Health Insurance, Management, Process Improvement, Access, Healthcare Industry, SharePoint, Team Leadership, SQL, Visio, Showcase Query, Data Analysis, Organized Multi-tasker, Personal Development, Cross Functional Team..., Outlook Express, Lotus Notes, Flexible approach to..., Resourceful..., Motivated self-starter, Highly personable, Customer Service..., Healthcare Analytics, Supervisory Experience, Avaya, Maestro, CentreVu, Demand, Managed Care, Software Documentation, Revenue Cycle, Healthcare Management, Time Management, Insight Analytics Query, On Demand, Advanced Excel, Intermediate Access, Advanced Word, Intermediate Power Point, Meditech, Quadax, Monarch, Salesforce, Citrix, Lime, Social Media Marketing, Social Media Consulting
Education
Texas State University-San Marcos 1992 — 1994
Bachelor of Science, Family and Consumer Sciences/Home Economics/Interior Design
Middle Tennessee State University 1989 — 1991
Accounting and Business/Management
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas May 2009 - Present
Skills
Property & Casualty..., Commercial Insurance, Underwriting, General Insurance, Casualty, Brokers, Fixed Annuities, Professional Liability, Employee Benefits
Education
McMurry University 1994 — 1998
Bachelor of Business Administration (B.B.A.), Marketing
Takeda Pharmaceuticals November 2006 - Present
UnitedHealth Group February 2005 - November 2006
UnitedHealth Group December 2002 - February 2005
Aetna July 1997 - December 2002
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 1990 - July 1997
Skills
Managed Care, Pharmaceutics, Financial Analysis, Strategic Planning, Forecasting, Financial Planning, Pharmaceutical Industry, Cross-functional Team..., Strategy, Product Launch, Management, Pharmaceutical Sales, Leadership, Healthcare
Education
Loyola University of Chicago
Master of Business Administration (M.B.A.), Finance and Financial Management Services
University of South Florida
Bachelor's degree, Finance and Financial Management Services
Blue Cross Blue Shield of Michigan 2012 - Present
Hallmark Services Corporation April 2011 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas November 2007 - December 2010
Blue Cross Blue Shield of Michigan July 1985 - October 2007
Skills
Health Insurance, Excellent Communication..., Process Development, Trend Analysis, Producer License for...
Education
Lansing Community College 1983 — 1988
Waverly High School
Delta Vortex Technologies, Inc. March 1990 - Present
STA Group September 2014 - Present
The Transform4J Project March 2014 - Present
The Admin4J Project June 2010 - Present
IES Abroad 2006 - August 2014
AlignTech Solutions LLC 2010 - 2010
Chicago Sun-Times 2008 - 2008
Northern Trust 2004 - 2007
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 2003 - 2004
Northern Trust August 2000 - May 2003
Skills
Enterprise Architecture, Software Development, IT Strategy, Cloud Computing, Application Architecture, SDLC, Java Enterprise Edition, Solution Architecture, Agile Methodologies, Enterprise Software, Performance Tuning, SOA, IT Management, Database Design, Technology Planning, Software Project..., Oracle, Web Services, Consulting, Java, SQL, Software Design, Vendor Management, Project Management, Unix, Team Leadership, Databases, SaaS, Open Source, Agile Project Management, Spring, Technology Strategy, Application Development, Program Management, Agile, Data Modeling, Microsoft SQL Server, Amazon Web Services..., DB2, GreatPlains, Microsoft Dynamics, C++, C#, MongoDB, Cassandra
Education
The University of Chicago - Booth School of Business 1990 — 1995
M.B.A., Finance and Policy Studies
Indiana University Bloomington 1983 — 1987
B.S., Quantitative Business Analysis
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas May 2012 - Present
Loyola University Chicago September 2010 - December 2011
Zurich Insurance May 2011 - August 2011
Merck September 2007 - September 2009
Sorrento Lactalis June 2006 - August 2006
Skills
Big Data, Hadoop, SAS, Data Analysis, Statistics, R, Data Mining, Logistic Regression, Predictive Modeling, Data Management, SQL, Analytics, SAS programming, Analysis, Business Intelligence, Databases, Experimental Design, Biostatistics, Risk Management, SPSS, Financial Modeling, Actuarial Science, Machine Learning, Corporate Finance, Minitab, Modeling, Administration, Financial Markets, Investments, Asset Management, Python, Teradata, Statistical Software, Artificial Intelligence, Neural Networks, Optimization, Cloud Computing, High Performance..., Regression Models, Classification, Fixed Income, Credit Risk, Programming, SAS Programming
Education
Loyola University of Chicago 2010 — 2011
M.S., Applied Statistics
State University of New York at Buffalo 2003 — 2007
B.S., Biotechnology
PCMS
Mesirow Financial July 2015 - Present
Blue Cross Blue Shield of Illinois October 2005 - July 2015
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas October 1998 - October 2005
Skills
Account Management, Employee Benefits, Health Insurance, Underwriting, Insurance, Sales, Customer Retention, Sales Operations, Customer Satisfaction, Negotiation, New Business Development, Direct Sales, Contract Negotiation, Sales Management
Education
Indiana University Bloomington 1988 — 1992
BS, Business: Accounting & Finance
PricewaterhouseCoopers July 2015 - Present
PricewaterhouseCoopers September 2013 - June 2015
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas November 2012 - September 2013
OptumInsight Consulting (Formerly Ingenix Consulting) April 2011 - November 2012
Gallagher Benefit Services June 2010 - March 2011
Action Benefits Company2009 May 2009 - August 2009
Blue Cross Blue Shield of Michigan August 2008 - October 2008
Blue Cross Blue Shield of Michigan June 2008 - August 2008
Blue Cross Blue Shield of Michigan June 2007 - August 2007
Blue Care Network of Michigan 2006 June 2006 - August 2006
Skills
Health Insurance, Medicare, Strategic Planning, Employee Benefits, Market Research, Business Process..., Consulting, New Business Development, Competitive Analysis, Analytics, Data Analysis, Leadership, Healthcare, Business Development, Project Management, Strategy, Business Analysis, Analysis
Education
Michigan State University 2006 — 2010
Bachelor of Arts, Finance
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 2007 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 2004 - 2007
Skills
Employee Benefits, Health Insurance, Healthcare, Sales, Account Management, Customer Service, Health Savings Accounts, Insurance, Managed Care, Medicare, Strategic Planning
Education
Loyola University Chicago
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas November 2004 - Present
Skills
Insurance, HMO, Medicare, Healthcare, Claim, Disease Management, Managed Care, Health Insurance, Process Improvement, HIPAA
Education
National-Louis University 2004 — 2006
Bachelor of Arts (BA), Applied Behavior Analysis
South Suburban College
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2012 - Present
CVS Caremark Corporation June 2011 - August 2012
Allstate Financial January 2008 - June 2011
Allston Trading July 2006 - September 2007
Chicago Board of Trade July 2005 - April 2006
Skills
Analytical Abilities, SAS, Excel, PowerPoint, Financial Analysis, Financial Modeling, Electronic Trading, Financial Markets, Strategic Communications, Presentation Development, Investments, Data Analysis, Analytics, Analysis, Portfolio Management, Forecasting, Financial Reporting, Microsoft Office, Business Analysis, PBM, Healthcare, Insurance, Institutional Investors, Financial Institutions, Institutional Clients, Healthcare Consulting, Product Development, SOX, Statistics, Management, Risk Management, Pharmacy Benefit..., Finance, Analytical Skills, Microsoft Excel
Education
Quinlan School of Business, Loyola University Chicago 2004 — 2006
MBA, Finance
Illinois Wesleyan University 2000 — 2004
BA, Finance
American Airlines August 2011 - June 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2005 - August 2011
State of Missouri January 2000 - June 2005
Skills
Public Relations, Community Development, Supplier Diversity, Strategic Planning, Leadership, Strategy, Competitive Analysis, Procurement, Team Building, Program Management
Education
Lincoln University (MO) 2001 — 2003
MBA, Business Administration
Express Scripts January 2008 - March 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2006 - January 2008
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas February 2005 - April 2006
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas December 2003 - February 2005
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2003 - December 2003
Skills
Project Management, Business Analysis, Management, Testing, SDLC, SharePoint, Analysis, Designs, Business Planning, Business Process..., Customer Service, MS Project, Healthcare, Healthcare Information..., Healthcare Management, HIPAA, Lotus Notes, Microsoft Office, Oral & Written..., Process Improvement, Requirements Gathering, Systems Analysis, Teamwork, Team Leadership, Technical Analysis, Technical Documentation, Test Planning, User Interface Design, Visio
Education
Keller Graduate School of Management of DeVry University 2009 — 2012
Master of Business Administration (M.B.A.), Project Management
Indiana University-Northwest 2005 — 2007
MPA, Health Services Administration
Purdue University Calumet 1993 — 2001
BS, Systems Analysis and Design
EmblemHealth May 2012 - Present
Da Vinci Partners Inc. August 2004 - Present
Horizon Blue Cross Blue Shield of New Jersey January 2012 - May 2012
Pfizer Pharmaceuticals December 2009 - January 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2011 - December 2011
Pfizer Pharmaceuticals March 2010 - September 2011
Pfizer Pharmaceuticals July 2009 - September 2011
Pfizer 2007 - 2009
Intrasphere Technologies April 2007 - February 2008
Pfizer April 2007 - 2008
Skills
HIT, SAP, ARIBA, Program Management, Problem Solving, ERP, ERP design, ERP Implementation, SAP Implementation, Project Portfolio..., Offshore Project..., Management Consulting, Healthcare IT, Healthcare Management, Creative Development, Compliance, Compliance Audits, Enterprise Architecture, Acquisition Integration, Business Requirements, Technical Management, Merger Communications, Marketing Communications, Marketing Strategy, Corporate Communications, Unified Communications, Business Communications, Strategic Thinking, Strategic Consulting, Supply Chain Management, Medication Therapy..., Quality Auditing, Business Process..., Business Transformation, Project Management, PMO, Requirements Analysis, Technology Management, Mergers & Acquisitions, Management, Creative Direction, Healthcare Information..., Enterprise Software, Leadership, Ariba, Governance, Integration, Strategy
Education
New York University 1995 — 1997
MPA, Health Policy and Financial Management
Tufts University 1991 — 1995
B.Sc, Civil and Environmental Engineering
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas May 1997 - Present
Blue Cross Blue Shield July 2002 - December 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Photoshop, Strategic Planning, Public Speaking, Change Management, Business Strategy, New Business Development, Visio, Process Improvement, Account Management, Six Sigma, Lean Thinking, Lean Tools, Rapid Process..., Data Analysis, Program Management, Leadership, Healthcare, SDLC, Management, Vendor Management, Business Process..., Business Analysis, Project Management, Team Building, Cross-functional Team..., Training, Project Portfolio..., Business Intelligence, Business Process, Strategy, Health Insurance, PMO, IT Strategy, Operations Management, Analysis
Education
Loyola University of Chicago 2012 — 2015
Bachelor of Arts (BA) Management, Organizational Development / Leadership, Senior
Xavier University of Louisiana 1985 — 1988
Chemistry
UPMC Health Plan April 2001 - Present
US Navy Reserve 1992 - 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 1989 - 2001
Skills
Process Improvement, Insurance, Strategic Planning, Healthcare, Business Analysis, Account Management, Employee Relations, Performance Management, Training, Operations Management, Team Building, Leadership Development, Coaching, Program Management, Change Management, Leadership, Analysis, Budgets, Business Development, Contract Negotiation, Cross-functional Team..., Customer Satisfaction, Customer Service, Data Analysis, Employee Benefits, Employee Training, Government, Human Resources, Management, New Business Development, Organizational..., Project Management, Project Planning, Recruiting, Risk Management, Sales, Sales Management, Strategy, Team Leadership, Vendor Management
Education
Saint Leo University 2007 — 2011
MBA
Illinois State University 1985 — 1988
B.S., Finance
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 2012 - Present
Purium distributor November 2013 - Present
ATI Physical Therapy November 2011 - Present
LifeStart Wellness Network December 2010 - Present
Oliver Wyman October 2002 - August 2012
Oliver Wyman October 2002 - August 2012
Skills
Fitness Training, Yoga, Zumba, Wellness, Group Fitness, Cycling, Graphic Design, PowerPoint, Spinning, Strength Training, MapInfo Professional
Education
Lake Forest College 1984 — 1988
BA Fine Arts, Art
Lake Forest College 1984 — 1988
Bachelor of Fine Arts (BFA), Fine and Studio Arts
KDC Real Estate Development & Investments March 2014 - Present
Health Care Service Corporation (BCBS IL, NM, OK, TX) July 2007 - July 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2007 - July 2012
American TV and Appliances, Inc. 2003 - July 2007
Flad & Associates 2001 - 2003
Potter Lawson, Inc. 1999 - 2001
Skills
Facilities Planning, Space Planning, Construction, Interior Design, Facilities Management, Furniture, Construction Management, AutoCAD, Budgeting, Contract Negotiation, Problem Solving, Strategic Planning, Customer Relations, Architecture, Real Estate, Construction Documents
Education
University of Wisconsin-Madison - School of Business 2006 — 2006
Masters Certification, Project Management
The Illinois Institute of Art 1997 — 1999
Professional Studies, Interior Design
Millikin University 1991 — 1995
BFA, Technical Theatre Arts, Design and Construction
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas November 2011 - Present
City of Chicago October 2010 - November 2011
Virtusa August 2008 - July 2010
3i Infotech March 2007 - July 2008
ReOrient Technologies August 2004 - February 2007
Skills
Java, Spring, Hibernate, Software Development, Java Enterprise Edition, SOA, Struts, Web Services, JSP, Weblogic, Web Applications
Education
Jawaharlal Nehru Technological University 2000 — 2004
Bachelor of Technology in Computers
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas February 2010 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 2007 - February 2010
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2006 - March 2007
Motor Coach Industries March 2005 - March 2006
CEC March 2004 - April 2005
Skills
Avaya, Call Center, Troubleshooting, VoIP, Windows Server, Visio, Telephony, Microsoft Office, Data Center, Software Documentation, Hardware, Telecommunications, Call Centers, CRM
Education
Keller Graduate School of Management of DeVry University 2009 — 2012
Master of Business Administration (M.B.A.)
DeVry University 2001 — 2003
Telecommunication Mgmt, 3.8
Tor Ekeland, P.C. March 2014 - Present
IEEE June 2013 - March 2014
Software Freedom Law Center May 2012 - June 2013
Software Freedom Law Center 2007 - May 2012
Berkman Center for Internet and Society June 2005 - August 2005
TestMasters October 2003 - October 2004
Cerebral Tech January 2004 - August 2004
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2002 - September 2003
Skills
Intellectual Property, Trademarks, Copyright Law, Litigation, Patents, Software Licensing, Legal Research, Legal Writing, Licensing, Open Source Licensing, Commercial Litigation, Civil Litigation, Client Counseling, Cyberlaw, Legal Advice, Corporate Governance, Corporate Law
Education
New York University School of Law 2004 — 2007
Juris Doctor, Law
Taylor University 1998 — 2002
B.S., Computer Science
Heritage Christian School
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 2012 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 2000 - November 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas November 2000 - August 2011
Skills
Process Improvement, Program Management, Human Resources, Leadership, Project Management, Training, Sourcing, Applicant Tracking..., College Recruiting, Employee Benefits, Onboarding, Talent Acquisition, Employee Relations, Talent Management, SDLC
Education
Keller Graduate School of Management of DeVry University 2000 — 2004
Masters Human Resource Management
Western Illinois University 1994 — 1997
Bachelor Of Science, Communications
Anthem, Inc. June 2014 - Present
Dynamex April 2014 - June 2014
Dynamex August 2013 - April 2014
Dynamex May 2011 - August 2013
University of Phoenix September 2008 - November 2010
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2003 - July 2008
Skills
Public Speaking, Customer Service, Leadership, Customer Retention, E-Learning, Team Building, Outlook, Training, Coaching, Research, Customer Satisfaction, PowerPoint, Process Improvement, Employee Training, Social Networking, Process Scheduler, Leadership Development, Time Management, Staff Development, Project Planning, Inventory Management, Team Leadership, Supervisory Skills, Employee Relations, Conflict Resolution, System Administration, Employee Benefits, Software Documentation, Human Resources, Analysis, Recruiting, Administration, Teamwork, Performance Management, Access, Management, Telephone Skills
Education
University of Phoenix 2011 — 2012
MPA, Public Administration
University of Phoenix 2009 — 2010
MBA, Business Administration
University of Illinois Springfield 2001 — 2004
Bachelor of Arts, Political Studies
McHenry County College 1998 — 2001
Associate of Science (A.S.), General Studies
Hastings Entertainment November 2012 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas November 2011 - September 2012
Lowe's Home Improvement September 2011 - November 2011
WDSGlobal May 2010 - August 2011
albert moving and storage May 2008 - November 2008
Skills
Customer Service, Microsoft Office, Sales, Event Planning, Inventory Management, Microsoft Word, Microsoft Excel, Time Management, Customer Satisfaction, Team Building, Management, Access, Outlook, PowerPoint, Social Media, Team Leadership, Call Centers, Data Entry, Teamwork, Public Speaking, Computer Hardware
Education
Midwestern State University 2005 — 2010
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2012 - Present
The TriZetto Group July 2011 - April 2012
Blue Cross Blue Shield of Illinois April 2011 - July 2011
Wellpoint 2007 - March 2010
WellPoint 2003 - 2007
WellPoint 2001 - 2003
WellPoint 1999 - 2001
Unicare 1997 - 1999
Skills
Health Insurance, Business Analysis, Project Management, Product Development, Operations Management, COBRA, Insurance, Managed Care, Process Improvement, SDLC, Vendor Management, Cross-functional Team..., Product Management, Healthcare, Strategic Planning, Claim, Employee Benefits, HIPAA, Management, Medicare, Project Delivery, Strategic Consulting, Strategic Thinking, Training
Education
Illinois State University
B.S., Occupational Safey
EPCHS
EPCHS
MicroTrain
Six Sigma Green Belt Training
MicroTrain
Business Analysis Workshop
Right Management
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 2012 - Present
Cini-Little International March 2008 - March 2012
Marsh & McLennan Companies, Inc. 2002 - 2004
American Express April 1999 - March 2002
Compass Group USA 1998 - 1999
Marriott International 1987 - 1997
Skills
Corporate Dining, Corporate Conference..., Supplier Management, Eating, Supply Management, RFP, Conference Services, Management, Cross-functional Team..., Leadership, Hospitality Industry, Contract Negotiation, Project Management, Operations Management, Project Planning, Team Leadership, Food Service, Vendor Management, Training, Team Building, Budgets, P&L Management, Forecasting, Business Planning, Strategy, Strategic Planning, Process Improvement, New Business Development, P&L, Marketing Strategy, Management Consulting, Marketing, Purchasing, Customer Satisfaction, Inventory Management, Hospitality, Catering, Food, Customer Service, Food & Beverage
Education
University of Phoenix 2013 — 2015
Currently pursuing MBA (expected graduation fall 2015), MBA
New Jersey City University 1991 — 1995
Bachelor of Science, Business Management
Blue Cross Blue Shield of New Mexico November 2012 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 2004 - November 2012
Education
Louisiana Tech University 1988 — 1991
BA, Social Work/Psychology
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas December 2011 - Present
Quad Graphics - Quad Logistics Services April 2010 - September 2011
Quixote Corporation February 2007 - March 2010
Hewitt Associates August 2006 - February 2007
Skills
Process Improvement, Project Management, Program Management, Microsoft Office, Team Leadership, Business Analysis, SDLC, Team Building, Testing, Customer Service, SQL, Lotus Notes, Software Documentation, Visio, VPN, Vendor Management, Microsoft Word, Access, Technical Support, Business Process Mapping, Microsoft Exchange, Disaster Recovery, Windows Vista, Networking
Education
Keller Graduate School of Management of DeVry University 2009 — 2011
Master, Information Systems Management (MISM)
DeVry University 2001 — 2005
Bachelor of Science, Computer Information Systems (BCIS)
UBS Global Asset Management 1993 - Present
Castle Systems Inc 1979 - 1993
G. D Searle 1977 - 1979
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 1974 - 1977
American National Bank 1971 - 1974
Skills
Equities, Asset Managment, Portfolio Management, Hedge Funds, Equity Research, Investments, Fixed Income, Bloomberg, Asset Allocation, Investment Strategies, Mutual Funds, Alternative Investments, Financial Modeling, Investment Management, Valuation, Derivatives, Financial Analysis, Quantitative Analytics, Series 7, Fund Of Funds
Education
University of Chicago GSB 1974 — 1977
MBA, Finance
Marquette University 1967 — 1971
bs, Finance & Management Science
Campion Jesuit High School 1964 — 1967
Cargill March 2014 - Present
Cargill June 2013 - March 2014
Fanning Oil Company August 2011 - July 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 2010 - July 2011
CBS News August 2009 - December 2009
University of Illinois at Urbana-Champaign August 2008 - December 2009
NBC News August 2007 - January 2008
Skills
Microsoft Office, Public Relations, Journalism, Event Planning, Customer Service, Public Speaking, Sales Management, Microsoft Excel, Sales, Salesforce.com, Key Account Management, Accounting, Lynx, Futures Trading, Marketing Communications, Community Outreach, Communication Skills, Management, Positivity, Options, Risk Management, Balance Sheet, Health Insurance, Benefits Administration, Web Development, Organization, Options Strategies, Profit, Cold Calling, Customer Experience, Accounts Payable, Accounts Receivable, Profit/Loss..., Inventory Management, Merchandising, Videography, Journal Entries, Profit Margins, Photojournalism, Radio Advertising, Leadership, Social Media Marketing, Commodity Risk..., Commodity Markets, Commodity Pricing, Elevations
Education
University of Illinois at Urbana-Champaign 2008 — 2009
Master's degree
Millikin University 2004 — 2008
Bachelor's degree, Communication, General
Nationwide Financial February 2013 - Present
JP Morgan Chase May 2011 - February 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2011 - April 2011
Motorola Solutions May 2010 - August 2010
Skills
Progress 4GL, JavaScript, C#, C++, PL/SQL, Oracle, Java, J2EE, C and Data Structures,..., Unix Shell Scripting,..., SQL, PL/SQL, Oracle 9i, Java Enterprise Edition, Unix, SQL, Microsoft SQL Server, SDLC, Eclipse, UML, Shell Scripting, Visual Studio, MySQL, Programming, Visio, ClearCase
Education
Northern Illinois University 2009 — 2010
Masters, Computer Science
Jawaharlal Nehru Technological University 2005 — 2009
B.Tech, Computer Science
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas October 2011 - Present
University of Phoenix-Tulsa Ground Campus January 2010 - Present
Skills
Analysis, E-Learning, Healthcare Management, Disease Management, Data Analysis, Data Entry, Strategic Planning, Healthcare, Outlook, Leadership Development, Teaching, PowerPoint, Microsoft Office, Medicine, Higher Education, Access, Software Documentation, Management, Hospitals, Adult Education, Home Care, Organizational..., Medical Records, Leadership, Process Improvement, Public Speaking, Managed Care, Team Building, Microsoft Excel, Distance Learning, Microsoft Word, Administration, Utilization Review, Clinical Research, NCQA, Auditing, Policy, Accreditation, Instructional Design
Education
University of Phoenix 2005 — 2006
MBA/HCM, HealthCare Management
Oklahoma Wesleyan University 2002 — 2004
Bachelors in Science in Nursing, Nursing
Connors State College 1993 — 1997
Associate Degree in Science, Nursing-ADN
Connors State College 1993 — 1997
Associate Degree, Nursing
Connors state College 1993 — 1997
Associate Degree, Applied Science
Northeastern State University 1994 — 1995
Langston University 1992 — 1993
2004
2006 Masters; MBA; Bachelors of Science, Business Administration/Healthcare Management; HCM; Nursing
Muskogee High School
Post Graduate
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas May 2012 - Present
Anixter August 2008 - May 2012
Skills
Supply Management, Supply Chain, Strategic Sourcing, Supply Chain Management, Procurement, Purchasing, Sourcing
Education
Michigan State University 2004 — 2008
Bachelor of Science
inQUEST Consulting June 2014 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas October 2012 - June 2014
BPI Group January 2012 - October 2012
The Kaleidoscope Group January 2010 - December 2011
Capital H Group 2007 - February 2010
Lyric Opera of Chicago 2007 - 2010
EDMC 2005 - 2007
American Board of Oral and Maxillofacial Surgery 1999 - 2004
Skills
Talent Management, Performance Management, Career Development, Leadership Development, Project Management, Diversity & Inclusion, Process Improvement, Workforce Planning, Leadership, Employee Engagement, Workshop Facilitation, Diversity Training, Instructional Design, Training Delivery, Onboarding, Succession Planning, 360 Feedback, Strategy, SPHR, Mentoring Programs, High Potential..., Retention Strategies, Career Management, Hogan Assessments, Coaching
Education
Roosevelt University 2002 — 2004
MM
Kansas State University
BM
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2001 - Present
The Computer Group/Pegasus Computer November 1996 - September 2000
Skills
Computers, Computer Repair, Computer Hardware, Computer Maintenance, Computer Technology, Computer Network..., PPO, Health Insurance, Claim, Insurance, Claims Management, Claims Resolution, Medicare, General Insurance, HIPAA, Commercial Insurance, Employee Benefits, Medicaid, CPT, Windows, Network Development, Lotus Notes
Education
Keller Graduate School of Management of DeVry University 2011 — 2013
Associates, Computer Systems Networking and Telecommunications
Rock Valley College 2006 — 2008
Associates, Computer Systems Networking and Telecommunications
Harlem High School 1992 — 1996
Math / Computers
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas November 2014 - Present
BCBSIL 2009 - 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2007 - December 2008
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas October 2002 - May 2007
Skills
Hibernate, DB2, Java, Spring, JavaScript, AJAX, Struts, Eclipse, JSP, RAD 7, Websphere, ILOG, MS Project, Pdf, PowerPoint, Microsoft Word, Microsoft Excel, Dojo, Spring MVC, Business Process..., Technical Application..., New Distributed..., Full Lifecycle Project..., Vendor Software..., Strategic planning, Project Leadership, Team Building, Team and Individual..., SDLC, Vendor Management, Process Improvement
Education
Keller Graduate School of Management of DeVry University 2003 — 2005
MIS, E-Commerce
Devry University 1999 — 2002
Master of Information System Managment, E-Commerce
PwC September 2015 - Present
Canon Business Process Services June 2012 - June 2015
Taproot Foundation April 2012 - May 2013
American Dental Association February 2012 - May 2012
Randstad Work Solutions September 2009 - November 2011
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas May 2006 - September 2009
Randstad Staffing May 2004 - May 2006
Central DuPage Hospital September 2000 - January 2004
Skills
Employee Relations, Performance Management, Training, Management, Project Management, Recruiting, Technical Recruiting, Interviewing Skills, Behavioral Interviewing, Human Resources, Strategic Human..., Human Resource..., Temporary Staffing, Program Implementation, Service Implementation, Strategic Planning, Strategic Sourcing, Strategic Communications, Business Process..., Process Improvement..., New Hire Orientations, Client Orientation, Employee Benefits, Benefits Administration, Sourcing, Temporary Placement, PeopleSoft, Deferred Compensation, Leadership, HR Consulting, College Recruiting, Vendor Management, Career Development, Job Descriptions, FMLA, Taleo, Applicant Tracking..., Conflict Resolution, Personnel Management, Employment Law, Payroll, Workforce Planning, Succession Planning, Talent Acquisition, Coaching, Employee Engagement, Policy, Talent Management
Education
Northern Illinois University 2014 — 2014
PHR Certification, PHR Certification, N/A
Lewis University 2006 — 2008
Masters Degree, Guidance Counseling
Northeastern Illinois University 1996 — 2000
Bachelors Degree, Human Resource Development
A place in Clarance March 2015 - Present
Synacor March 2014 - March 2015
Synacor November 2012 - March 2014
Texas Health Resources February 2002 - August 2012
UPS February 2001 - December 2001
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 2000 - December 2000
US Navy August 1996 - August 2000
Skills
Change Control, Android Development, Java, Creative Writing, Microsoft Office, HTML, ITIL, Access, Software Documentation, Troubleshooting, Customer Service, Process Improvement, Computer Hardware, Outlook, Technical Support, XP, SharePoint, HIPAA, PeopleSoft, Windows 7, Help Desk Support, Data Entry, Microsoft Excel, Windows, Software Installation, XML, Linux, SQL, Networking, Agile Methodologies
Education
Kaplan University 2010 — 2014
Bachelor's Degree, Mobile Computing
Buffalo Academy of Science and Mathematics 1992 — 1996
High School Diploma
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2012 - Present
Wells Fargo Financial July 2010 - January 2012
Ingenix February 2010 - August 2010
Wells Fargo Financial May 2008 - January 2010
Hewlett-Packard February 2008 - May 2008
Emerson Electric Co. November 2007 - February 2008
Wachovia September 2007 - November 2007
JSMN International, INC July 2007 - September 2007
Birlasoft December 2005 - June 2007
Birlasoft December 2003 - November 2005
Skills
Quality Center, Web Services
Education
Kakatiya University 1998 — 2001
MCA, Computer Application
Saraswati Shishu Mandir School
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2013 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas November 2012 - July 2013
Standard Insurance Company May 2010 - May 2012
Standard Insurance Company September 2005 - May 2010
Standard Insurance Company May 1998 - September 2005
Standard Insurance Company May 1996 - May 1998
Skills
Customer Service, Document Drafting, Disability Insurance, Life Insurance, Organizing, Eye For Detail, Analysis, Group Benefits, Insurance, Compliance, Employee Benefits, Research, Legal Research, Health Insurance, Management, Underwriting
Education
University of Illinois at Chicago 1991 — 1993
MSW, Social Work
Lawrence University 1983 — 1987
BA, Psychology
DirectBuy, Inc. October 2014 - Present
Hallmark Data Systems January 2014 - 2014
Hallmark Data Systems February 2011 - 2014
HCSC March 1998 - April 2010
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 1998 - April 2010
Skills
Agile Methodologies, SDLC, Business Analysis, Product Development, Project Management, Vendor Management, Agile & Waterfall..., Communication, Process Management, Certified Scrum Master..., Business Process..., PMO, Program Management, Scrum, Strategy, Business Intelligence, E-commerce
Education
Indiana University Bloomington 1995 — 1999
BA, English/Communication
First Coast Service Options, Inc. January 2013 - Present
Novitas Solutions, Inc. January 2012 - December 2012
Highmark Medicare Services March 2008 - December 2011
Highmark Medicare Services January 2000 - March 2008
Highmark Blue Cross Blue Shield January 1998 - December 1999
Highmark Blue Shield January 1993 - December 1997
Highmark Blue Shield August 1989 - December 1992
KPMG US April 1987 - July 1989
Highmark Blue Shield February 1986 - July 1987
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 1984 - January 1986
Education
Indiana University of Pennsylvania 1980 — 1984
Bachelor of Science (BS), Business Administration, Accounting
PB-P March 2010 - Present
Northwestern Memorial Hospital May 2004 - January 2010
American Airlines January 2001 - October 2004
Penn Square & Associates 1998 - 2004
Celtic Insurance Company September 1999 - December 2000
Advocate Health Care April 1998 - September 1999
Humana November 1996 - April 1998
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 1986 - September 1996
Skills
Microsoft Office, Microsoft Works, Social Media, Customer Service, Customer Relations, Documentation, Excel, Word, PowerPoint, Negotiation, Research, Public Relations, Problem Solving, Outlook, Strategic Planning, Healthcare, Mentoring, Fundraising, Teamwork, Insurance, Contract Management, Planning, Coordination, Scheduling, Billing, Administration, Telephone Skills, Market Planning, Administrative Support, Supervisory Skills, Spreadsheets, Event Management, Customer Satisfaction, Time Management, Data Entry, Inventory Management, Team Building, Vendor Relations, Pricing, English, Office Management, Call Center, Process Scheduler, Social Networking, Event Planning, New Business Development
Education
DeVry 1996 — 1998
Computer Information Systems
Chicago Vocational High School 1981 — 1985
Diploma, Accounting
Blue Cross Blue Shield of Texas November 2014 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2012 - November 2014
HealthSpring September 2008 - January 2012
UnitedHealthcare February 2008 - July 2008
MCKESSON SPECIALTY CORP April 2006 - February 2008
UNIVERSITY OF TEXAS HEALTHCENTER SCIENCE CENTER February 1999 - August 2005
Skills
Leadership, Healthcare, Recruiting, Strategic Planning, Training, Managed Care, Business Development, Hospitals, Marketing, Employee Benefits, New Business Development, Business Strategy, Sales, Program Management, Health Insurance, Applicant Tracking..., Management, Strategy, Competitive Analysis, Process Improvement, Policy, Access, Analysis, Selling
Education
LeTourneau University 2002 — 2004
B.B.A, Business Administration
Tyler Junior College 1999 — 2002
A.A, Business Administration
Gladewater High
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2015 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 2012 - March 2015
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas December 2007 - March 2012
Sprint Nextel October 2007 - December 2008
Time Warner Cable October 2006 - October 2007
Skills
Call Centers, Technical Support, Access, Management, Health Insurance, Process Improvement, Training, Customer Service, Software Documentation, Call Center, Insurance
Education
Connally HS
Mclennan Community College
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2013 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2011 - May 2013
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas April 2003 - June 2011
American Cancer Society 2001 - 2003
Clinical Pathology Laboratories 1999 - 2001
Skills
Health Insurance, Insurance, Flexible Spending..., Disability Insurance, Marketing, Life Insurance, Employee Benefits, Medicare
Education
Western Governors University 2015 — 2019
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
Avalon Votech 1990 — 1990
Kilgore College
Allstate October 2014 - Present
QAPeople July 2005 - Present
Hub Group May 2014 - September 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas December 2012 - June 2014
Nokia (NAVTEQ) March 2011 - October 2012
NAVTEQ March 2010 - March 2011
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2008 - December 2009
Allstate July 2006 - March 2008
BearingPoint August 2006 - December 2007
Man Investments December 2005 - July 2006
Skills
Agile, SOA, Scrum, Test Automation, RUP, Test Planning, Testing, Automation, Selenium, XML, Quality Assurance, Web Services, Software Engineering, Integration, SQL, Certified Scrum Master..., System Testing, SDLC, Requirements Analysis, Deployment, Open Source, Quality Center, JIRA, QTP, Enterprise Architecture, Distributed Systems, HTML, SQL Server, Scripting, Unix, Linux, CVS, Agile Methodologies, SoapUI, REST, Agile Project Management, Software Quality..., Web Applications, SOAP, Ant, Continuous Integration, Java Enterprise Edition
Education
Loyola University of Chicago
BS, Biology
Northeastern Illinois University
BS, Computer Science, Business Data Processing
Johnson Controls April 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas April 2013 - March 2015
Northern Trust Corporation November 2012 - April 2013
BMO Global Asset Management / BMO Harris Private Banking July 2011 - November 2012
QBE North America 2010 - 2011
Kohl's Corporation 2009 - 2010
Walgreens 2009 - 2009
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 2006 - 2009
Northern Trust 2006 - 2007
ABN AMRO Bank N.V. 2005 - 2006
Skills
Business Transformation, Change Management, Information Technology..., Strategic Planning, Strategy Execution, CMMI, Agile Project Management, ITIL Process, Technology Management, Contract Negotiation, Vendor Management, Business Process..., Business Strategy, Process Engineering, Legacy Conversion, Legacy System Conversion, Resource Management, Demand Planning, Demand Forecasting, Enterprise Architecture, IT Capital Planning, Capital Project Planning, Enterprise Portfolio..., Program Management, Project Management, Project Portfolio..., Large Scale System..., Strategy, Project Planning, Bank Mergers, IT M&A, M&A execution, Acquisition Integration, Data Integration, Technology Integration, Business Intelligence..., E-commerce Consulting, Internet Strategy, Internet Services, Web Design, Web Development, Web Services, Web Applications, Team Building, Governance, Business Analysis, Business Process..., Agile Methodologies, Enterprise Software
Education
University of Illinois at Urbana-Champaign
Bachelor of Arts
National University of Health Sciences
Masters of Science
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas November 2007 - Present
Custom Solutions By Design, Inc. 1991 - Present
McDonalds June 2007 - December 2007
Abbott Laboratories May 2006 - December 2007
Univeristy Health System Consortium September 2005 - May 2006
Hewitt Associates January 2002 - August 2005
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 1997 - January 2002
Motorola 1991 - 1994
Skills
Training, Project Management, Business Process..., E-Learning, Business Analysis, Organizational..., Change Management, Coaching, Instructional Design, Program Management, Data Analysis, Process Improvement, Business Process
Education
Lewis University
MBA, Finance
Saint Mary's University of Minnesota
BA, Accounting and Computer Science
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2009 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 2003 - December 2008
Skills
Program Management, Insurance, Business Process..., Process Improvement, Management Consulting, Vendor Management, SDLC, Strategy, Business Analysis, Software Project..., Project Management
Education
Knox College
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2008 - Present
Snap-on Business Solutions 2005 - 2007
Skills
SDLC, Program Management, Process Improvement, Business Analysis, Software Project..., Requirements Analysis, Visio, Business Process..., Vendor Management, Microsoft Project
Education
Keller Graduate School of Management of DeVry University
MBA, Project Management
University of Illinois at Urbana-Champaign - College of Business
Bachelor's degree, Business Administration, Management and Operations
Griffith, Grant and Lackie Realtors January 2013 - Present
Connor Realty Corp 2013 - 2015
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas November 2011 - July 2014
Health Care Service Corporation November 2007 - November 2011
Allabastro & Associates, Architects and Development January 1999 - January 2006
Gap Inc January 1997 - January 1999
Teatro Laurence Olivier January 1996 - January 1997
Skills
Innovation Management, Project Management, Project Portfolio..., Team Leadership, Entrepreneurship, Strategic Planning, Cross-functional Team..., Project Planning, Management, Team Building, Outsourcing, Leadership, Analysis, MS Project, Business Strategy, Vendor Management, Mergers & Acquisitions, Marketing, New Business Development, Business Process, Strategy, Process Improvement, Risk Management, Sales, Business Development, Negotiation, Finance, Performance Management, Forecasting, PMO, Contract Negotiation, CRM, Budgets
Education
Lake Forest Graduate School of Management
MBA, Anticipated 2016
Massachusetts Institute of Technology - Sloan School of Management
Certificate, Strategy and Innovation
State of Illinois- Chicago Real Estate School
State License, Managing Broker
Project Management Institute (PMI)
Certificate, Project Management Strategy, Certified PMP
University of Chicago
Certificate, Project Management Strategy
Middlebury College 2006 — 2007
Master's, Italian: Language, Culture and Communication
Northern Illinois University
University of Illinois at Urbana-Champaign 1991 — 1995
BFA, Theatre Arts and Performance
Northwestern University
Olenick & Associates January 2015 - Present
SunGard Financial Systems November 2012 - October 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2012 - November 2012
Research In Motion (RIM) February 2009 - July 2011
Tellabs Operations, Inc. December 1989 - 2008
Skills
Testing, Telecommunications, Program Management, Quality Assurance, Test Automation, Agile Methodologies, Software Quality..., Test Planning, System Testing, Scrum, Test Strategy, Test Management, Unix, Software Project..., SQL, ClearCase, Project Management, Test Cases, SDLC, Wireless, Integration, Strategy, Quality Center, Java, ClearQuest, Regression Testing, Agile Project Management, Management, User Acceptance Testing, Requirements Analysis, Manual Testing, Waterfall, Defect Tracking, Performance Testing, JIRA, Agile Testing, Perl
Education
Keller Graduate School of Management of DeVry University 1990 — 1995
Master of Business Administration (MBA), 3.65
DeVry 1986 — 1989
BSEET, Electrical Engineering, 3.35
Addison Trail 1983 — 1986
High school diploma
Exelon April 2014 - Present
UnitedHealth Group March 2013 - November 2013
Kraft Foods, Inc. April 2007 - November 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2005 - March 2007
Innovative Systems Group July 2004 - January 2005
AT&T September 1997 - November 2003
THE MAXIM GROUP 1996 - 1997
WHITMAN-HART, INC August 1996 - November 1996
INNOVATIVE SYSTEMS GROUP, INC. March 1996 - July 1996
TRANS UNION September 1994 - November 1995
Skills
PMP, PMO, Project Portfolio..., Certified Project..., Project Management, MS Project, Program Management, Vendor Management, Project Delivery, Cross-functional Team..., SDLC, Software Project..., Resource Management, Process Improvement, Business Analysis, IT Strategy, ITIL, Change Management, Business Process, Project Planning, SAP, Management, Leadership, Software Documentation, Analysis, Six Sigma, IT Management, Business Process..., Microsoft Project
Education
Keller Graduate School of Management of DeVry University 1998 — 2010
Master, Project Management
Roosevelt University 1992 — 1994
Master of Business Administration (MBA), Business Administration and Management, General
Northeastern Illinois University 1983 — 1988
Bachelor of Applied Science (B.A.Sc.), Marketing
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2015 - Present
Blue Cross Blue Shield Association July 2013 - March 2015
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 2009 - July 2013
Health Care Service Corporation July 2005 - March 2009
Combined Insurance January 2001 - February 2003
Skills
Insurance, SDLC, DB2, Health Insurance, JCL, Mainframe, COBOL, TSO, Data Warehousing, Business Analysis, Requirements Gathering, Visio, ETL, Teradata, Data Modeling, Enterprise Architecture, Business Requirements
Education
Loyola University of Chicago 2002 — 2007
Master's degree, Mathematics
University of Illinois at Chicago 1991 — 1995
Bachelor's degree, Mathematics
HCSC August 2011 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas October 2007 - August 2011
Skills
Employee Benefits, Insurance, Health Insurance, Managed Care, Process Improvement, Benefits Administration, Strategic Planning, HIPAA, Customer Service, Access, Leadership, Healthcare, Team Building, Account Management, Analysis, Risk Management, Training
Education
Lake Forest Graduate School of Management
Masters of Business Administration
Missouri State University 1997 — 2002
Bachelor of Science (BS), Marketing/Management
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2011 - July 2015
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas December 2006 - October 2011
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2005 - December 2006
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 2001 - June 2005
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 1998 - September 2001
Pearson Scott Foresman April 1998 - September 1998
Skills
ITIL, HIPAA, Project Portfolio..., Project Management, Vendor Management, MS Project, IT Strategy, Process Improvement, SDLC, Software Development, Management, Software Project..., Program Management, SOA, Technical Support, Visio, Budgets, Project Planning, Leadership, Access, Software Documentation, Integration, Information Technology, Change Management, Systems Analysis, Databases, Enterprise Architecture, Resource Management, IT Management, PMO, Team Leadership, Cross-functional Team..., Health Insurance, Business Process..., Business Process, Healthcare, Disaster Recovery, Agile Methodologies, Project Delivery
Education
Keller Graduate School of Management of DeVry University 2000 — 2001
Masters, Project Management
Keller Graduate School of Management of DeVry University 1992 — 1993
Masters, Business Administration
Kansas State University 1989 — 1991
Bachelor's of Science, Mechanical Engineering
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas June 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2014 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas October 2011 - February 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2008 - September 2011
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas October 2006 - December 2007
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2003 - September 2006
Skills
Process Improvement, Health Insurance, Insurance, Employee Benefits, Visio, Data Analysis, Business Analysis, Health Policy, Project Management, Claim, MS Project, Analysis, Access, Healthcare, Training, Teradata Data Warehouse, SQL, SQL Server, Visual Basic, Microsoft Excel, PowerPoint, Presentations, Management, Management Consulting, Teradata, Customer Support, Governance, Data Integration, Predictive Modeling, Utilization Management, Disease Management, Case Managment, Lifestyle Management, Wellness, Medicare, Program Management
Education
Marquette University 1998 — 2002
Business Administration, Information Technology and Human Resources
Orthofix May 2014 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas February 2011 - May 2014
Vitacost.com December 2010 - February 2011
WellCare Health Plans, Inc. August 2009 - November 2010
Point Blank Enterprises, Inc. September 2003 - May 2009
Skills
Data Warehousing, Cognos, ETL, ERP, Business Intelligence, Dimensional Modeling, Data Modeling, Data Integration, Teradata, SSIS, Data Warehouse..., Informatica, OLAP, Master Data Management, Oracle, SSRS, Business Analysis
Education
Southern Methodist University - Cox School of Business
Graduate Certificate in Business Intelligence and Analytics
Jiwaji University
Master of Computer Applications (MCA)
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2013 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2011 - September 2013
Blue Cross and Blue Shield of Illinois June 2009 - April 2011
Blue Cross and Blue Shield of Illinois June 2006 - June 2009
Blue Cross and Blue Shield of Illinois 2000 - 2004
Blue Cross and Blue Shield of Illinois 1998 - 2000
Blue Cross and Blue Shield of Illinois 1996 - 1998
Arthur J. Gallagher & Co. March 1994 - June 1996
Health Direct May 1993 - March 1994
Skills
Health Insurance, Employee Benefits, Insurance, Strategic Planning, Health Care Reform, Sales, Managed Care, Marketing Strategy, Thought Leadership, Business Development, Healthcare, Sales Management, Underwriting, Medicare, Change Management, HMO, Operations Management, Management, Leadership, Process Improvement, Integrity, Executive Reporting, Innovative Thinking, Self Starter, Change Leadership, Project Implementation, Problem Solving, Team Motivator, New Ventures, Grassroots, Latino Outreach, Strategy, Marketing, Consulting, Vendor Management
Education
Loyola University of Chicago - Graduate School of Business 1997 — 2000
Master of Business Administration (M.B.A.), Strategy, Operational Management, eCommerce
Illinois State University 1989 — 1993
Bachelor's degree, Public Relations, Advertising, and Applied Communication & Environmental Health
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2011 - September 2012
Automated Information Management, Inc. 2011 - 2011
Automated Information Management 2009 - 2009
Robert Half Technology 2008 - 2008
Insight Global 2007 - 2007
Northern Trust 1998 - 2007
First Option 1996 - 1998
Hi-Tech Solutions 1995 - 1996
INDECON Inc. 1991 - 1995
Skills
XML, JSP, Agile Methodologies, Hibernate, Eclipse, Java, SDLC, Software Development, Unix, JavaScript, .., Android, ajax, Analysis, apache, Applications, Architecture, asp, Bash, Change Management, CICS, Cloud Computing, Consulting, ccs, Relational Databases, Software Documentation, Front-end, FrontPage, FTP, Specifications, HTML 5, Healthcare Information..., HIPAA, Human Computer..., ibm, Internet, ITIL v3 Foundations..., Core Java, JavaBeans, JDBC, Java Enterprise..., jQuery, Microsoft Office, OOP, Project Management, RDBMS, Team Leadership, Windows, Unix Shell Scripting, Apache
Education
Forte Knowledge 2013 — 2013
Certification of Completion, Android Development Program (16 Weeks)
Moraine Valley Community College 2010 — 2011
Certificate, Health Information Technologist
Micro Train 2008 — 2009
In-House at Northern Trust Bank 2004 — 2004
Java Boot Camp (13 Weeks)
South Suburban College 1977 — 1980
Associate of Science (AS), Computer Science
Seyburn Kahn, P.C. August 2013 - Present
Clark Hill PLC November 2010 - May 2011
Hall Render December 2002 - November 2010
Weber & Cooper 2001 - 2002
Jenner & Block 1998 - 2001
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 1988 - April 1998
Skills
Litigation, Insurance, Legal Writing, HIPAA, Appeals, Healthcare, Contract Negotiation, Licensing, Managed Care, Medicaid, Medicare, Mergers & Acquisitions, Policy, Legal Research, Health Law, Joint Ventures, Privacy Law, Commercial Litigation, Administrative Law, Corporate Law, Civil Litigation
Education
The John Marshall Law School 1994 — 1998
Doctor of Law (JD)
Millikin University 1984 — 1988
BS, Accounting
Beecher High School
Amercian Airlines August 2011 - April 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2011 - July 2011
General Motors November 2010 - April 2011
Epsilon May 2004 - November 2010
Reliable Software Resources Inc January 2006 - September 2008
Skills
Informatica, ETL, Data Warehousing, Teradata, Data Modeling, PL/SQL, Oracle, Data Integration, Business Intelligence, DB2, SQL, Microsoft SQL Server, SDLC, Cognos, Unix
Education
Texas A&M University-Commerce 2005 — 2007
Masters of Science, IT
Jawaharlal Nehru Technological University 2000 — 2004
Bachelors, IT
BCBSIL IL Large Group March 2013 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 2011 - March 2013
Blue Cross Blue Shield of Illinois November 2006 - March 2011
Education
Indiana University Bloomington 1986 — 1990
Speech Communications
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2011 - Present
Education
John Carroll University 1989 — 1993
Bachelor, English Lit & Business Minor
Health Care Service Corporation 2010 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 1998 - 2010
Education
Indiana State University - School of Business 1982 — 1988
Accounting
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2008 - Present
JCWhitney Automotive April 1993 - July 2008
Skills
Microsoft SQL Server, DB2, Database Design, Software Documentation, SDLC, SQL, JCL, Data Warehousing, ETL, Databases, Data Modeling
Education
Illinois State University 1989 — 1993
Brother Rice High School 1985 — 1988
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas February 2012 - Present
Carl Apartments January 2004 - Present
MarketSource Inc. October 2011 - February 2013
MarketSource Inc. 2011 - 2012
ETC Computerland May 2010 - March 2011
Save-A-Lot December 2008 - November 2009
Reynolds and Reynolds July 2006 - August 2008
Mark Twain Casino June 2005 - June 2006
Images Agency June 2005 - October 2005
Knapheide Manufacturing June 1999 - September 2003
Skills
Software Documentation, System Administration, Active Directory, Business Analysis, CRM, Windows Server, Project Management, Cross-functional Team..., Customer Satisfaction, Leadership
Education
John Wood Community College 2004 — 2004
N/A, Cisco CCNA training: Networking Basics and Router and Routing Basics.
Western Illinois University 2000 — 2002
N/A, MBA
Electronic Data Systems' System Engineer Training Program 1994 — 1996
N/A, Computer Systems Design
Universität Paderborn 1989 — 1989
N/A, International Business Study
Illinois State University 1985 — 1989
Bachelor of Science, Marketing
University of Idaho 1987 — 1988
N/A, Forestry
Carthage High School
BCBS of IL September 2014 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 2003 - September 2014
Blue Cross Blue Shield Of IL, TX, NM & OK 2011 - 2011
Blue Cross & Blue Shield, IL 2003 - 2011
First Consulting Group 1996 - 2002
FCG 1996 - 2002
Skills
Healthcare, Process Improvement, Performance Management, Strategic Planning, Healthcare Information..., Business Analysis, SDLC, Program Management, Leadership, Vendor Management, HIPAA, Insurance, Healthcare Industry, IT Strategy
Education
Keller Graduate School of Management of DeVry University 1998 — 2001
Master of Business Administration (MBA), Health Services Administration
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas May 2014 - Present
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2011 - May 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2008 - August 2011
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2007 - December 2008
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas May 2005 - July 2007
Kimberly-Clark July 2003 - March 2005
Skills
Vice Chair- Asian..., Enterprise Diversity..., Cross-functional Team..., Vendor Management, Six Sigma, Process Improvement, Strategic Sourcing, Procurement, Negotiation, Supply Chain Management, Outsourcing, Supply Chain..., Contract Management, Business Intelligence, Management, Leadership, Strategic Planning, Project Planning, Team Building, Forecasting
Education
Michigan State University 1999 — 2003
Supply Chain Management
Aon August 2014 - Present
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2013 - August 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas November 2012 - July 2013
GE Healthcare July 2010 - October 2011
Bankruptcy Firms 2010 - 2010
National Labor Relations Board January 2009 - May 2009
Professors Matthew Mitten and Paul Anderson, Marquette University Law School June 2008 - May 2009
Law Review Articles 2008 - 2009
Milwaukee Bucks September 2008 - December 2008
Law Offices of Todd C. Buss June 2008 - September 2008
Skills
Bankruptcy, Contract Negotiation, Corporate Law, Compliance, Healthcare, Negotiation, Word, Excel, Contract Management, Contract Development, Contract Review, Courts, Litigation, Trials, Criminal Law
Education
Marquette University Law School 2006 — 2009
J.D.
Western Michigan University 2001 — 2005
B.A., Political Science
Western Michigan University 2001 — 2005
Bachelor of Arts, Political Science; Public Law
Walled Lake Western 1997 — 2001
Diploma
Trexin Consulting September 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas February 2015 - June 2015
Medecision September 2014 - February 2015
Ann & Robert H. Lurie Children's Hospital of Chicago January 2015 - January 2015
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2012 - September 2014
Blue Cross and Blue Shield of Illinois December 2009 - April 2012
Blue Cross and Blue Shield of Illinois (HCSC) May 2009 - December 2009
HCSC July 2005 - May 2009
Motorola Mobile Devices August 2004 - July 2005
Skills
Visio, SDLC, Business Analysis, Software Documentation, SQL, Process Improvement, Access, Requirements Analysis, MS Project, SharePoint, Testing, Troubleshooting, Data Analysis, Databases, Vendor Management, Leadership, Business Intelligence, Business Process, User Acceptance Testing, Software Development, Requirements Gathering, Management, Change Management, Team Leadership, Program Management, Project Management, Analysis, Data Warehousing
Education
Keller Graduate School of Management of DeVry University 2011 — 2015
Master of Business Administration (M.B.A.), Health Services Management, GPA: 3.96
DeVry University 2001 — 2004
Bachelors, Computer Engineering Technology
Allstate Insurance Co. September 2012 - Present
Discover Financial Services 2007 - 2009
IBM 2004 - 2007
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 2002 - 2004
Skills
Change Management, ITIL, Release Management, Incident Management, IT Service Management, WebSphere Application..., IBM HTTP Server, SDLC
Education
Loyola University of Chicago 2001 — 2002
MS, Computer Science
PeopleCert
ITIL v3 Foundation Certified IT Service Management
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2001 - Present
Skills
Employee Benefits, Insurance, Health Insurance, COBRA, Benefits Administration, Disability Insurance, Customer Service, Microsoft Excel, Process Improvement, Team Building
Education
Langston University
Rogers State University
Associate's degree
AT&T December 2012 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2012 - August 2012
American Airlines 2011 - 2012
NDeX April 2008 - May 2010
BenefitMall 2007 - 2008
Skills
SDLC, Visio, Software Project..., Requirements Analysis, Business Analysis, Requirements Gathering, Business Process..., Vendor Management, Agile Methodologies, Business Requirements, Business Process, User Acceptance Testing, Business Intelligence, CRM, Business Process Design, Management, SharePoint, Resource Management, Integration, PMO
Education
Jawaharlal Nehru Technological University 1999 — 2003
Bachelors, Engineering
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 2009 - Present
HCSC June 1987 - June 2009
Skills
Requirements Gathering, Project Planning, Business Analysis, Troubleshooting, SDLC, Visio, Business Intelligence, Software Project..., Business Process, Databases
Education
Marlboro College
University of Massachusetts Boston
Woodstock Country School
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas November 2012 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas April 2011 - November 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 2003 - April 2011
Candle Corporation October 2001 - July 2003
Bank One January 1997 - October 2001
Skills
Business Analysis, Project Portfolio..., Process Improvement, Budgets, Resource Management, Compensation & Benefit, Compensation Structures, Analysis, Project Planning, Leadership, Management, Performance Management, Human Resources, Financial Analysis, Software Documentation, Vendor Management, Business Process...
Education
Loyola University Chicago 1993 — 1997
BA, Finance
The Advisory Board Company January 2014 - December 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2011 - January 2014
Blue Cross Blue Shield of Illinois March 2009 - July 2011
Encyclopaedia Britannica Inc October 2008 - January 2009
Friedman Corporation March 2000 - October 2008
Echostar May 1997 - August 1999
Skills
Business Analysis, Disaster Recovery, Unix Shell Scripting, Python, AIX Administration, Linux System..., VMware, HACMP, HADR, LVM, TSM, Nagios, RBAC, Sudo, Ksh, Bash, PowerBroker, Windows Server, VMware ESX, System Administration, AIX, DNS, Unix, Servers, Linux, Cluster, Shell Scripting, Virtualization, Data Center, Enterprise Architecture, Operating Systems, TCP/IP, System Deployment, Websphere, Hardware, Integration, Network Administration, Troubleshooting, Red Hat Linux, LDAP, Oracle, SDLC, RedHat, Suse, Server Architecture
Education
McHenry County College 1994 — 1996
EET Certification
GM Financial February 2015 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2011 - Present
Blue Cross Blue Shield of Texas April 2011 - December 2014
GameStop July 2009 - March 2011
University of Phoenix January 2009 - June 2009
JCPenney January 2008 - November 2008
Wells Fargo Financial November 2005 - November 2007
Oxford Health Plans 2004 - 2005
Cinergy 2003 - 2004
NetIQ 2003 - 2003
Skills
Quality Center, Agile Methodologies, Software Quality..., QTP, SDLC, Testing, Test Automation, LoadRunner, Business Analysis, Test Planning, Test Cases, Automation, HP QTP, HP Quality Center, Regression Testing, Performance Testing
Education
Karnatak University
Bachelor of Engineering, Computer Science
University of Auckland
Master's Degree, Computer Science
A&I Benefit Plan Administators October 2012 - Present
Vestas March 2007 - April 2009
Spirit Halloween September 2006 - November 2006
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 2001 - January 2006
United States Air Force April 1997 - April 2001
Sam Goody 1996 - 1997
Musicland 1996 - 1996
Skills
Wind, Wind Turbines, Renewable Energy, Energy, Change Management, Performance Management, Organizational..., Project Management, Talent Management, Solar Energy, Six Sigma, Turbines
Education
McMurry University 2002 — 2006
Bachelors, Business Management
David Douglas
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2011 - Present
WellPoint Inc. July 2000 - December 2010
Skills
Health Insurance, Financial Analysis, Analysis, Employee Benefits, PowerPoint
Education
National Louis University 2008 — 2009
Masters, Business Administration
University of Illinois at Chicago 1995 — 1999
BA, Liberal Arts
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2013 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2008 - Present
Peoria Park District 2004 - 2007
Skills
Customer Service, PowerPoint, Risk Management, Microsoft Excel, Microsoft Office, Leadership, Public Speaking, Fundraising, Social Media, Microsoft Word, Event Planning, Training, Event Management, Nonprofits
Education
Illinois State University 1999 — 2003
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2012 - Present
Nurtur Health, Inc. July 2009 - March 2011
Lee Memorial Health System September 2009 - April 2010
HealthForce August 2009 - September 2009
Palos Community Hospital March 2000 - May 2008
Adventist LaGrange Hospital January 2005 - January 2007
Gastrointestinal Associates November 1999 - March 2000
Little Company of Mary Hospital January 1997 - January 1998
Drs Gersack, DeMarco January 1988 - January 1991
Skills
Urology, Gastroenterology, Critical Care, ICU, Disease Management, Healthcare, Clinical Research, Nursing, Hospitals, Healthcare Management, Diabetes, Telemetry, Home Care, EMR, Healthcare Information...
Education
Moraine Valley Community College 1995 — 1999
Associates, Applied Science of Nursing
University of Chicago Medical Center October 2015 - Present
Centene Corporation August 2014 - October 2015
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2011 - 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2010 - June 2011
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2008 - June 2010
Paradise Park Assisted Living January 2007 - June 2008
Total Nurses Network 2004 - May 2008
Advocate Christ Medical Center February 2006 - December 2007
RSA Medical 2004 - 2007
American Home Health 2002 - 2004
Skills
Nursing, Case Management, Healthcare, Utilization Management, Hospitals, Managed Care, Case Managment, Pediatrics, ICU, Disease Management, Medical/Surgical, Healthcare Management, Medicare, Utilization Review, HIPAA, Medicaid, Long-term Care, Healthcare Consulting, Patient Safety, Clinical Research, Home Care, Medical-Surgical
Education
Lake Forest Graduate School of Management 2012 — 2015
Master of Business Administration (MBA), MBA
Joliet Junior College
Associate in Applied Science, Nursing
Liberty University
BSN, Nursing
Special Olympics Illinois December 2012 - Present
Special Olympics Illinois January 2008 - December 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas May 2006 - December 2007
Kerasotes Illinois Theater October 2005 - August 2006
Pridestaff Temporary Staffing September 2004 - May 2005
Spherion Temporary Staffing December 2003 - May 2004
Beijing University and Shenzhen Education Bureau June 2002 - April 2003
Skills
Nonprofits, Web Design, Web Applications, Web Content, Photography, Illustrator, Volunteer Management, Fundraising, Event Planning, Customer Service, Event Management, Newsletters, Social Networking, Public Relations, Press Releases, Microsoft Office, Social Media Marketing, Media Relations, Public Speaking, PowerPoint, Research, Web Marketing, Website Development, InDesign, Photoshop, Editing, Online Marketing, Adobe Creative Suite, Creative Writing, Social Media, Facebook, Marketing Communications, Marketing
Education
Illinois State University 1999 — 2003
Bachelors, History, 3.79 GPA
Jacksonville High School 1995 — 1998
High School Diploma
Meredosia-Chambersburg High School 1994 — 1995
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2006 - Present
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas November 2000 - December 2005
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 1999 - November 2000
Indiana University Northwest July 1994 - December 1998
Indiana University Northwest January 1992 - June 1994
Skills
Data Analysis, HIPAA, SDLC, Health Insurance, SAS, Programming, Management, Analytics, Project Management, Business Analysis, Data Warehousing, Resource Management, Healthcare Information..., Requirements Analysis, Analysis, Managed Care, Access, Process Improvement, ETL, Medicare, Visio, MS Project, Databases, Program Management, Requirements Gathering, SQL
Education
Indiana University-Northwest 1993 — 1995
Certification, Computer Information Systems
Indiana University-Northwest 1991 — 1993
MBA, Business
Purdue University 1985 — 1990
BA, Psychology
Health Care Services Corporation May 2014 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas May 2010 - May 2014
Skills
Manage Implementation..., Program Management, Healthcare Information..., HIPAA, Health Insurance
Education
Loyola University Chicago
BA, Finance
The University of Chicago Booth School of Business
Emerging Executives
BlueCross Blue Shield of Illinois June 2014 - Present
HCSC 2011 - June 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 2010 - June 2014
Unicare March 2008 - January 2010
Wellpoint/Unicare Insurance March 2008 - January 2010
Destiny Health August 2005 - March 2008
Destiny Health Insurance August 2005 - March 2008
Edward Hospital April 2005 - August 2005
University of Chicago October 2003 - September 2004
The University of Chicago Hospitals October 2003 - September 2004
Skills
Managed Care, Healthcare, Utilization Management, Disease Management, Nursing, Health Insurance, JCAHO, HEDIS, Medicare, Leadership, Healthcare Management, Hospitals, HIPAA, Medicaid, Strategic Planning, Healthcare Information..., Case Managment, Healthcare Industry, Case Management
Education
NCPT 2000 — 2001
Certification, Law
University of Georgia School of Law 1999 — 2000
Paralegal, Medical Law
Lewis University 1988 — 1991
BSN, Nursing
Lewis University 1986 — 1989
Bachelor of Science, Nursing
St Joseph Med Ctr School of Nursing 1981 — 1984
Diploma, Nursing
St. Joseph Medical Center School of Nursing 1981 — 1984
Diploma, Nursing
Wabtec Railway Electronics May 2015 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas October 2012 - May 2015
American Airlines November 2011 - July 2012
BNSF Railway September 2011 - October 2011
Norfolk Southern April 2008 - June 2011
Norfolk Southern January 2007 - April 2008
Cook Systems International May 2006 - December 2006
Skills
Project Management, Agile Project Management, Airlines, Railway, Railway Systems, MS Project, MS Excel, Cross-functional Team..., Test Management, Test Cases, System Testing, Manual Testing, Research, Electrical Engineering, Data Analysis, Requirements Gathering, Project Planning, Project Coordination, Communication Skills, SharePoint, Information Technology, Systems, AutoCAD, Leadership, Training, Management, Requirements Analysis
Education
Jones International University 2008 — 2010
MBA, Project Management
The University of Memphis 2001 — 2006
Bachelors, Electrical Engineering Technology
Alexian Brothers Acute Care Hospitals (Alexian Brothers Medical Center & St. Alexius Medical Center) October 2013 - Present
St. Alexius Medical Center January 2004 - October 2013
St. Alexius Medical Center January 1998 - February 2011
Alexian Brothers Medical Center April 1994 - October 1998
Alexian Brothers Medical Center November 1987 - October 1998
Loyola University Chicago, Marcella Niehoff School of Nursing August 1995 - December 1997
College of DuPage March 1994 - June 1994
Utilization Management Consultant - Self Employed March 1985 - October 1987
Rush-Presbyterian-St. Luke's Medical Center March 1982 - March 1985
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 1979 - February 1982
Skills
E-learning, Microsoft Office, Healthcare, Customer Relations, PowerPoint, Instructional Design, Word, Editing, Windows, Customer Service, Staff Development, Teaching, Documentation, Process Improvement, Mentoring, Problem Solving, Coaching, Adult Education, Distance Learning, Program Management, Public Speaking, Curriculum Design, Writing, Curriculum Development, Performance Improvement, Change Management, Online Training, Instructor-led Training, Learning Management, Blended Learning, E-learning Development, Needs Analysis, Web-based Training, Strategic Planning, Instructional Technology, Blended Learning..., Course Development, Software Training, Camtasia, Higher Education, Leadership Development, Lectora, Educational Technology, Classroom Instruction, Software Documentation, E-Learning, Hospitals, Pediatrics, Home Care, Utilization Management
Education
Loyola University of Chicago 1991 — 1994
Master of Science Nursing (MSN), Perinatal Clinical Specialist
Keller Graduate School of Management of DeVry University 1983 — 1984
Graduate Business Courses
Roosevelt University 1982 — 1983
Graduate Business Courses
Loyola University of Chicago 1974 — 1978
Bachelor of Science in Nursing (BSN), Registered Nursing/Registered Nurse
Walgreens May 2014 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas May 2012 - April 2014
Infosys October 2010 - June 2012
Infosys Technologies Ltd 2009 - 2010
Infosys Technologies Ltd 2004 - 2010
Reliance Infocomm 2003 - 2004
Software Technology parks of india 1999 - 2003
Skills
High Availability, Pre-sales, Network Engineering, Disaster Recovery, Cloud Computing, Solution Architecture, Enterprise Architecture, Integration, Data Center, Network Design, IT Strategy, Infrastructure, Architecture, Vendor Management, Testing, Networking, ITIL
Education
Mangalore University 1994 — 1998
Bachelor of Engineering, Electronics & Communication
NMAMIT, Nitte, Karnataka, India 1994 — 1998
U.S. Venture, Inc. January 2015 - Present
Encapsys April 2008 - January 2015
Simmons Bedding Company April 2006 - April 2008
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 1998 - March 2006
Skills
Administrative..., Travel Arrangements, Time Management, Outlook, Calendaring, Expense Reports, Calendars, Event Planning, Concur, Confidentiality, PowerPoint, Executive Support, Office Equipment, Fax, Spreadsheets, File Management, Meeting Scheduling, Internet Explorer, Management, Filing, Invoicing, Administrative...
Education
John Wood Community College 1997 — 1999
Clerk Typist Certficiate, Administrative Assistant and Secretarial Science, General
CVS Caremark Corporation September 2013 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2012 - August 2013
Amdocs April 2007 - August 2012
Sage IT, Inc. May 2004 - March 2007
Skills
Teradata, ETL, Erwin, Informatica, Oracle, Weblogic, Unix, Data Warehouse..., Unix Shell Scripting, Business Intelligence, DB2, Data Warehousing, PL/SQL, Performance Tuning, Requirements Analysis, SDLC, Shell Scripting, SQL
Education
Jawaharlal Nehru Technological University 1998 — 2002
Bachelor of Technology (B.Tech.), Electronics and Instrumentation Engineering
Minnesota State University, Mankato
M.S, Engineering
Compassionate Care Hospice 2015 - Present
Avera Health October 2014 - Present
Iowa Lakes Community College October 2011 - Present
Sanford Health January 2001 - May 2015
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 2011 - January 2013
Bush Foundation 2011 - 2013
JBS November 2009 - September 2011
Skills
Nursing, Nursing Care, Program Management, Program Development, Disease Management, Education, Spanish-speaking, Coalition Development, Public Speaking, Networking, Community Health, Acute Care, Community Outreach, Nursing Education, Clinical Research, Oncology, Hospitals, Healthcare, Health Education, Patient Education, Pediatrics, Healthcare Information..., Patient Advocacy, Medical/Surgical, Inpatient, Patient Safety, Managed Care, Home Care, BLS, Epic Systems, PALS, Registered Nurses, Telemetry, Cpr Certified, IV, Medication..., Chemotherapy, Nurse Practitioners, Oncology Nursing, EHR, Clinics, Pediatric Nursing, Public Health, Direct Patient Care, Health Care Systems, TNCC, CPOE, Ambulatory, EMR, Healthcare Management
Education
Walden University 2012 — 2014
Master's Degree in Nursing, Family Practice Nurse Practitioner
Minnesota State University, Mankato 2010 — 2012
BSN, Nursing
Minnesota West Community and Technical College 1999 — 2012
ADN, Nursing
Alexian Brothers Medical Center April 1995 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas December 1988 - March 1995
Loyola University Medical Center May 1984 - December 1989
Skills
Patient Safety, Nursing, Hospitals, Healthcare, Quality Management, Healthcare Information..., Core Measures
Education
Loyola University of Chicago 1980 — 1984
BSN, Nursing
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas November 2011 - Present
University of Illinois at Chicago June 2010 - July 2011
Team Graphics INC. May 2006 - July 2011
Berry Plastics June 2008 - January 2009
Education
University of Illinois at Chicago 2010 — 2011
Masters of Science, Management of Information Systems
University of Illinois at Chicago 2006 — 2010
Bachelor of Science, Information and Decision Sciences
Uniwersytet Jagielloński w Krakowie / Jagiellonian University 2009 — 2009
Polish Language, EU development, European History post WWII
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 2011 - Present
Blue Cross Blue Shield of Illinois December 2009 - September 2011
Skills
Health Insurance, Insurance, Managed Care, PPO, Medicare, Disease Management, Healthcare, Network Development, HMO, Dentistry, Health Savings Accounts, Provider Relations, Medicare Part D, Health Policy, Pharmacy Benefit...
Education
Morton College
EMC Federation (EMC, VMware, and Pivotal) July 2015 - Present
EMC Federation (EMC, VMware, and Pivotal) May 2012 - July 2015
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas October 2011 - May 2012
CCC Information Services June 2011 - October 2011
State of Michigan May 2010 - June 2011
State of Michigan December 2009 - May 2010
State of Michigan November 2007 - December 2009
State of Michigan April 2005 - November 2007
U.S. Army Reserve May 1996 - April 2004
Skills
Gemfire, SOA, Spring, Java Enterprise Edition, Hibernate, XML, Maven, Tomcat, Java, Databases, Continuous Integration, Oracle, SQL, Agile Methodologies, Spring Framework, JPA, JMS, Struts, Message Oriented..., JDBC, GWT, JSP, MySQL, JAXB, PL/SQL, JBoss Enterprise..., JBoss SOA Platform, JBoss EAP, JBoss ESB, Flex, WebSphere Application..., WebSphere Message Broker, Web Services
Education
University of Michigan
Master of Science, Computer and Information Science
Michigan State University
Bachelor of Science, Computer Science
Park Lawn Center October 2010 - August 2011
ATA Airlines March 2001 - January 2008
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 1978 - November 1999
Education
Moraine Valley Community College 1973 — 1977
None, General and Nursing
John Marshall Hgh School 1959 — 1962
Diploma, General
377th Medical Group KAFB MFLCHealthnetMarch 2010 - November 2012
Amerigroup Corporation May 2008 - March 2010
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2007 - May 2008
Skills
Crisis Intervention, Case Managment, Behavioral Health, Adolescents, Case Management, Mental Health, Social Services, Mental Health Counseling, Treatment, Therapists, Family Therapy, Psychotherapy, Clinical Supervision
Education
New Mexico Highlands University 1993 — 1996
MA, Social Work
The University of New Mexico 1991 — 1993
BA, English
United Airlines June 2015 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas February 2012 - May 2015
Shiel Park 2013 - 2015
Shiel Park 2013 - 2015
Shiel Park 2013 - 2015
Shiel Park 2013 - 2015
Cequel Consulting October 2011 - January 2012
Gibson Consulting Group, LLC May 2010 - September 2011
Borg Warner Automotive August 2008 - December 2008
Skills
Strategic Sourcing, Supply Chain Management, Forecasting, Purchasing, Sourcing
Education
Michigan State University 2005 — 2010
Bachelor of Arts, Supply Chain Management
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas
Skills
Insurance, Health Insurance, Underwriting, Brokers, Claims Management, Employee Benefits, Medicare, Workers Compensation, Risk Management, Disability Insurance, Life Insurance, Team Building, Benefit Testing
Education
Kilgore College
HCSC 2006 - Present
Blue Cross and Blue Shield 2006 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 2006 - Present
Coventry Health Care 1992 - 2006
Skills
SDLC, Vendor Management, SQL, Business Analysis
Education
Illinois State University 1979 — 1984
Bachelor of Applied Science (B.A.Sc.), Accounting and Business/Management
Wingspan Portfolio Advisors July 2013 - March 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2001 - March 2013
Skills
Data Entry, Lotus Notes, System Administration, Health Insurance, Human Resources, Healthcare Information..., HIPAA, Windows, Customer Service, Mental Health, Help Desk Support, Non-profits, Meditation, Gerontology, Microsoft Office, Microsoft Excel, Market Research, Quality Auditing, Office Administration, Public Speaking, Compliance, Diversity Training, Mathematics, Claim Investigation, Telecommunications, Government, Medical Terminology, Medical Records, Subrogation, Strategy Implementation, Risk Assessment, Problem Solving, Issue Identification, Coordination, Training, Access, Healthcare
Education
Keller Graduate School of Management of DeVry University 2012 — 2014
Master of Business Administration (M.B.A.), Accounting and Business/Management
University of North Texas 2006 — 2008
Bachelor's Degree, Science, Gerontolgy, Public Affairs, Drug and Substance Abuse, and Mediation, 3.45
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2001 - Present
HCSC Blue Cross Blue Shield Illinois August 2001 - Present
Skills
Utilization Management, Health Insurance, Disease Management, Certified Case Manager, Managed Care, Utilization Review, Healthcare, Insurance, HIPAA, PPO, Claim
Education
Lewis University 2008 — 2010
BS, Nursing
Waubonsee Community College
Associate of Arts and Sciences (A.A.S.), Registered Nursing/Registered Nurse
Grainger October 2014 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2012 - October 2014
Hubwoo December 2011 - February 2012
US Steel January 2011 - December 2011
FedEx Services March 2007 - December 2010
DWeb Associates India August 2005 - June 2006
Skills
Hybris, Hadoop, Hive, HBase, Flume, Apache Pig, Sqoop, Java Enterprise Edition, Java, Hibernate, Spring, Struts, JSP, SOA, Weblogic, JMS, JDBC, PL/SQL, Web Services, XML, JavaScript, Requirements Analysis, AJAX, Ant, SDLC, Unix, Microsoft SQL Server, SQL, Apache, Scrum, Web Applications, REST, UML, J2EE, Maven, Websphere, SOAP, Tomcat, Spring Framework
Education
Northwest Missouri State University
Masters, Computer Science
Jawaharlal Nehru Technological University
Blue Cross Blue Shield of Illinois 2005 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 1993 - Present
Skills
Lotus Notes, Employee Benefits, Visio, Insurance, Administrative..., Outlook, Concur, Administrative..., Access, Office Management, Strategic Planning, Microsoft Excel, Social Media, Public Speaking
Education
Illinois State University
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 1998 - Present
Navarro County 1982 - 1996
Education
Hillsboro 1969 — 1972
High School Diploma
Mclennan Community College
Scott A. Marcott Consulting 1990 - Present
Changes in L'attitudes 2002 - 2003
Wayne County Michigan 2000 - 2002
Data Management Systems 1999 - 2000
Franklin Templeton Investments 1997 - 1999
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 1994 - 1997
Skills
Information Technology, Servers, Network Administration, Troubleshooting, Unix, Linux, Data Center, Networking, WAN, LAN-WAN, Project Management, Team Leadership, Software Installation, MMO Server Management, WiFi, Software Documentation, Databases, Instructors, TCP/IP, Electricians, Microsoft Office, Microsoft Exchange
Education
Michigan Institute of Aviation and Technology 2010 — 2011
Diploma, Power Technology
Woodhaven High School 1987 — 1990
Diploma, Electronics
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas
Skills
Testing, Requirements Gathering, Agile Methodologies, ETL, Requirements Analysis, Process Improvement, SDLC, SQL, Data Warehousing, Business Analysis, Visio, Integration, Software Documentation, Business Requirements, Data Modeling
Education
Mississippi State University
Pepsi MidAmerica April 2013 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 2012 - Present
McDonald's Corporation June 2004 - Present
Education
John A Logan College 2008 — 2013
One Hundred Oaks Imaging April 2010 - May 2012
Centennial Pediatrics April 2009 - April 2010
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2004 - December 2005
Skills
Microsoft Office, Data Entry, Computer Software..., Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Appointment Scheduling, Answering Phones, Medical Records, Problem Solving, Entrepreneurship, Hospitality, iPhone, Social Networking
Education
Lee University 2003 — 2004
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 2006 - Present
Skills
Insurance, Health Insurance, Employee Benefits, Claim, Medicare, Underwriting, Healthcare, Analysis, Managed Care, Life Insurance, Disability Insurance, Brokers, HIPAA, Claims Management, Risk Management, General Insurance, Term Life Insurance, Property & Casualty..., Process Improvement, Medicaid
Education
National Louis University
Atmos Energy September 2009 - March 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas February 2006 - September 2009
Skills
10 Key, Microsoft Excel, Microsoft Word, PowerPoint, Peachtree, Accounts Payable, Accounts Receivable, Customer Service, Workforce Management, Collections, Customer Retention, Outlook, Data Entry
Education
Mclennan Community College 2012 — 2014
Associate of Arts and Sciences (AAS), Accounting
Health Care Service Corporation March 2011 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2005 - March 2011
Texas department of mental health and mental retardation 2001 - 2003
Skills
Schedules, Microsoft Office, Visual Basic, Dreamweaver, Staff Supervision, Blue Chip, Dashboard, Reporting Systems, Business Analysis, Data Analysis, Lotus Notes, Call Center, Project Coordination, Client Education, Customer Satisfaction, Workforce Planning, Streamlining Work...
Education
University of Phoenix 2014 — 2017
Bachelor of Business Administration (BBA), Business Administration and Management, General
McMurry University 1998 — 2000
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas
Skills
Health Insurance, Insurance, Requirements Gathering, Visio, Business Analysis, Business Requirements, Claim, HIPAA, Process Improvement, Medicaid
Education
Livingstone College 1979 — 1983
Bachelor's degree, Business Administration
Lindblom Technical High School 1975 — 1979
Barclays September 2013 - Present
Insight December 2012 - September 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 2011 - November 2012
OCC July 2010 - March 2011
AT&T November 2005 - June 2010
Verizon Superpages July 2005 - October 2005
Verizon Wireless April 2005 - June 2005
Infosys January 2003 - March 2005
BNSF Railway September 2000 - December 2002
VisualSoft Technologies January 1998 - September 2000
Skills
Hibernate, Java, DB2, AIX, Java Enterprise Edition, SOA, SDLC, Weblogic, Spring, Agile Methodologies, Web Services, Websphere, Enterprise Architecture, Requirements Analysis, Oracle, JMS, Struts, Unix, JSP, XML
Education
Manipal Institute of Technology 1990 — 1994
Bachelor of Engineering (BE), Electronics and Communications Engineering, Distinction
Cardinal Health July 2010 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas December 2007 - August 2009
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas 2005 - 2007
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas November 2001 - August 2005
Skills
Employee Benefits, Management, Customer Satisfaction, Hospitals, Claim, Account Reconciliation, Process Improvement, Call Centers, Training, Leadership, Vendor Management, Performance Management, Team Building, Access, Insurance, Change Management, Analysis, Employee Relations, Employee Training, Customer Service, Human Resources, Outlook, Recruiting
Education
University of Illinois 1999 — 2001
Bachelor Legal Studies, Law, 3.5
Lincoln Land Community College 1997 — 1999
Associate of Arts (A.A.), Business/Law, 4.0