Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas
Industry: Managed care company
DescriptionHealth Care Service Corporation is a not-for-profit corporation health insurance company in the United States. HCSC was formerly known as Hospital Service Corporation and changed its name to Health Care Service Corporation in 1975. Headquarters: Chicago, Illinois, United States CEO: Paula Steiner Number of employees: 22,000 Chief information officer: Steve Betts Subsidiaries: Blue Cross and Blue Shield of Texas, SVPs: Michael Frank (Tri-state Plans), Steve Betts, Eric Feldstein, Nazneen Razi
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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798 Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas employees in database. Find out everything there's to know about Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas Employees
Union Public Schools February 2015 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas October 2011 - September 2014
Alorica April 2008 - October 2011
Capital One Auto Finance February 2007 - January 2008
Skills
Customer Service, Insurance, Microsoft Excel, Leadership, Project Management, Strategic Planning, Process Improvement, Sales, Business Analysis, Team Building, Call Centers, Microsoft Office, Outlook, Troubleshooting, Customer Experience, Vendor Management, Training, Access, Customer Satisfaction, Software Documentation, CRM, Time Management, Customer Retention, Account Management, Negotiation, Management, Technical Support, Marketing, Cross-functional Team...
Education
Booker T Washington High School
Tulsa Community College
Sports Management
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas October 2012 - Present
Lockwood, Andrews & Newnam, Inc. March 2011 - August 2012
BLT Architects November 2008 - February 2010
Mark B. Thompson Associates August 2007 - November 2008
Works of Heart April 2002 - August 2007
Board of Pensions of the Presbyterian Church October 1992 - April 2002
Walker & Harper, Inc April 1990 - September 1991
Skills
Corporate Communications, Layout, PowerPoint, Photography, Graphic Design, Editing, Writing, Graphics, Marketing Materials, Adobe Creative Suite, Newsletters, Microsoft Office, Photoshop, Excel, Proposal Writing, InDesign, Word, Marketing Strategy, Marketing Communications, Outlook, Administration, Copy Editing, Adobe Acrobat, Marketing, Management, Leadership, Microsoft Excel
Education
Stephen F. Austin State University 1970 — 1975
BFA, Commercial Art, Photography
Ehrman, Murphy & Company, LLP / HoneyBee Insurance Agency, LLC 2006 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 1999 - 2006
Professional Insurance Concepts, Inc. 1996 - 1999
Skills
Direct Sales, Phone Etiquette, Multi Tasking, Stressful Situations, Problem Solving, Term Life Insurance, Health Insurance, Insurance, New Business Development, Employee Benefits, Disability Insurance, Customer Service, Team Building, Sales, Management, Strategic Planning, Leadership, Sales Management, Process Improvement, Contract Negotiation, Training, Small Business, Benefits Administration, Marketing Strategy
Education
Texas A&M University at Galveston 2005 — 2006
Post graduate work, Animal Sciences
SUNY Potsdam 1987 — 1991
Bachelor of Science (BS), Labor and Industrial Relations
State University of New York College at Potsdam 1987 — 1991
Bachelor of Arts (BA), Labor and Industrial Relations, Business Economics, 3.1 in Major
Deloitte July 2014 - Present
Plante Moran May 2013 - August 2013
DRW Trading Group May 2012 - August 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2011 - January 2012
Vista Health Sytem May 2011 - August 2011
Skills
Microsoft Excel, Microsoft Word, Financial Analysis, Accounting, PowerPoint, Financial Accounting
Education
University of Illinois at Urbana-Champaign - College of Business 2010 — 2014
Accountancy
New Trier High School 2006 — 2010
One Technologies October 2011 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2011 - October 2011
Credit Solutions October 2008 - January 2011
Trade the Pulse 2010 - 2011
Texas Rangers Baseball Club January 2008 - September 2008
Capital One 2007 - January 2008
Capital One Auto Finance 2007 - 2008
Centex Homes October 2006 - March 2007
Link Staffing Services September 2005 - October 2006
Stewart Title July 2005 - September 2005
Skills
SQL Server, SQL database design, SQL Tuning, SQL, Enterprise Software, Microsoft SQL Server, Integration, T-SQL, Database Design, Business Intelligence, Database Administration, Data Warehousing, Databases, Unix, Visio, Networking, Architecture, Data Modeling, SSRS, Relational Databases, Automation, Visual Studio, IIS, Linux, SSIS, Manual Testing, ETL, ASP.NET, Disaster Recovery, SDLC, Enterprise Architecture, Oracle, Crystal Reports, .NET, Vendor Management, TFS, Architectures
Education
Texas A&M University 1998 — 2002
Computer Science
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 1981 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 1981 - Present
Skills
Health Insurance, PPO, Medicare, Medical Terminology, Managed Care, Claim, Video, Insurance, Employee Benefits, Videography, Film, Credentialing, General Insurance, HIPAA, Provider Relations, CPT, Claims Management, Healthcare, Medicaid, HMO, Medical Billing, Healthcare Management, Claim Investigation, Healthcare Industry
Education
The University of Texas at Dallas
Business, Political Science
Prime Therapeutics November 2013 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2012 - November 2013
Shionogi Inc January 2011 - July 2012
Shionogi Pharma (formerly Sciele Pharma) August 2006 - July 2012
Shionogi Inc May 2011 - August 2011
Horizon Open MRI November 2005 - February 2006
cvs January 2000 - January 2006
Skills
Pharmaceutical Sales, Sales Operations, Selling Skills, Market Analysis, CRM, Pharmaceutical Industry, Medical Devices, Internal Medicine, Product Launch, Pulmonology, Sales, Healthcare, Sales Force Development, Business Development, Marketing, OB/GYN, Management, Allergy, Account Management
Education
Texas Woman's University 2010 — 2012
Masters, Health Systems Management and MBA, 3.8
The University of Texas at Austin 2001 — 2005
BA, Biology
Ericsson November 2013 - March 2015
Ericsson August 2011 - October 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas May 2002 - August 2011
Cisco Systems January 2000 - March 2002
INTERIM SERVICES (SPHERION) January 1998 - January 2000
PRIMECO PERSONAL COMMUNICATIONS January 1998 - December 1998
Skills
Talent Management, Talent Acquisition, Recruiting, Change Management, Technical Recruiting, Personnel Management, Strategy, Leadership, Executive Coaching, Employee Benefits, Performance Improvement, HR Metrics, Executive Search, Global Talent..., Compensation Structures, Organizational..., Human Resource Planning, Interviews, Team Building, Deferred Compensation, Conflict Resolution, Strategic Planning, Management of Change, Applicant Tracking..., HR Consulting, Rewards Programs, Compensation Structure..., Human Resources, Management, Onboarding, Employee Engagement, HRIS, Succession Planning, Employee Relations, HR Generalist, PeopleSoft, Oracle, Peopleclick, Benefits, Corporate Relocation, Process Improvement, Temporary Placement, Consulting, Vendor Management, Program Management, Performance Management
Education
Texas Tech University 1987 — 1992
BA, History & Philosophy
Comcast Cable May 2011 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2004 - August 2010
Household Finance January 2002 - June 2004
Skills
Insurance, Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Strategic Planning, Property & Casualty..., Risk Management, Health Insurance, Underwriting, Business Analysis, Change Management, Commercial Insurance, Process Improvement, General Insurance, Negotiation, Team Building, Strategy, Sales, Troubleshooting, Leadership, Customer Experience
Education
Kaplan University
CRIMINAL JUSTICE
University of Illinois at Chicago
Mercer May 2014 - Present
Aetna April 2012 - May 2014
Mercer June 2005 - April 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2003 - June 2005
Skills
Actuarial Science, Employee Benefits, Health Insurance, Insurance, ERISA, Underwriting, Reinsurance
Education
University of Illinois at Urbana-Champaign 1999 — 2002
Bachelor of Science (BS), Actuarial Science
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas February 2013 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas October 2011 - February 2013
Walgreens October 2009 - September 2011
Data Paradigm February 2008 - April 2009
American Gypsum March 2005 - August 2007
VarTec Telecom June 2000 - February 2005
The Associates First Financial August 1999 - April 2000
Excel Communications, Inc. June 1994 - August 1999
Skills
Product Management, Market Research, Profit, Strategic Planning, Process Improvement, Account Management, Competitive Analysis, Data Analysis, Business Analysis, Pricing, Project Management, Cross-functional Team..., Healthcare, Analysis, Marketing
Education
University of Kansas
BA, Economics
Raymond James Financial, Inc. June 2015 - Present
UBS June 2014 - August 2014
KPMG US June 2013 - August 2013
NASA May 2012 - August 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas May 2011 - August 2011
University of Illinois at Urbana-Champaign 2010 - 2010
Skills
Leadership, Financial Modeling, Management, Financial Analysis, Investments, Writing, Corporate Finance, Fixed Income, Equities, Valuation, Presentations, Bloomberg, Equity Research, Research, Marketing, Proposal Writing, Teamwork, Capital IQ, Marketing Strategy, Microsoft Excel, PowerPoint, Microsoft Office, Analysis, Accounting, Finance, Data Analysis, Sales, Editing, Forecasting
Education
University of Illinois at Urbana-Champaign 2014 — 2015
Master's degree, Accounting
University of Illinois at Urbana-Champaign 2010 — 2014
Bachelor of Science (BSc), Accounting and Finance
PwC September 2014 - Present
University of Illinois at Urbana-Champaign September 2012 - December 2013
PwC June 2013 - August 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2012 - August 2012
Skills
Actuarial Science, Statistics
Education
University of Illinois at Urbana-Champaign 2010 — 2013
Bachelor of Science (B.S.), Actuarial Science
The University of Western Australia
Encore Capital Group September 2013 - Present
UnitedHealth Group January 2012 - May 2013
Ascent Business Solutions March 1998 - October 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas May 1996 - March 1998
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 1995 - May 1996
The Chase Manhattan Bank November 1992 - July 1994
Skills
Requirements Gathering, Requirements Analysis, Business Analysis, SDLC, Business Requirements, Data Profiling, Business Process, Java, Analysis, Process Improvement, Sales, Databases, Project Management, Vendor Management, Data Warehousing, Cross-functional Team..., Integration, Software Documentation, Visio, Data Analysis
Education
The University of Texas at Austin
MBA, Information systems and Finance
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2015 - Present
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas February 2013 - March 2015
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2010 - February 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 2008 - August 2010
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2007 - March 2008
American Imaging Management November 2006 - March 2007
American Imaging Management June 2005 - November 2006
University of Michigan Health System October 2004 - April 2005
MedStar Health May 2004 - August 2004
Blue Cross Blue Shield of Michigan May 2001 - December 2003
Skills
Microsoft Office Suite, Microsoft Office, Strategic Planning, Healthcare, Analysis, Employee Benefits, Leadership, Market Research, Recruiting, Human Resources, Account Management, Microsoft Excel, Access, Strategy, Program Management, Management
Education
University of Michigan 2003 — 2005
MPH, Healthcare Management and Policy
University of Dayton 1999 — 2003
BS, Exercise Science and Fitness Management
Lauren Engineers & Constructors June 2014 - Present
Lauren Engineers & Constructors May 2013 - June 2014
Union Drilling Inc. April 2012 - May 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2002 - December 2010
Nextel Communications January 1992 - December 2001
Skills
Recruiting, Customer Service, Human Resources, Onboarding, Payroll, Microsoft Excel, Microsoft Word, Employee Benefits, Benefits Administration, Insurance, Data Entry, Accounts Payable, Outlook, Accounts Receivable, Software Documentation, Office Management, Auditing, Access, Workers Compensation
Education
Texas State Technical College 1994 — 1995
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2011 - Present
Las Colinas Wellness January 2004 - Present
Vericare 2006 - July 2011
Horizon Health July 2005 - May 2006
HEB Springwood Psychiatric Hospital 2006 - 2006
Trinity Hospice (now bought out by Sunrise) 2006 - 2006
Associates In Psychiatry and Counseling January 2003 - June 2005
ValueOptions January 2000 - January 2003
Magellan Health Services April 1999 - January 2000
Deer Oaks February 1998 - February 1999
Education
The Commission For Case Manager Certification 2013 — 2014
Board Certified in Case Management, Medical and Mental Health combined certification, NA
The University of Texas at Austin 1994 — 1997
MSSW, Psychiatric Social Work
University of North Texas
BAAS Education
Spireon, Inc. July 2014 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2012 - June 2014
Latudu October 2011 - March 2012
Hay's Solutions January 2004 - February 2010
Government Contactor June 2008 - September 2008
NOC February 2008 - September 2008
Skills
Web Development, Business Analysis, Network Administration, Fast Learner, PHP, Java, JavaScript, Databases, SQL, DOS, A+ Certified, HTML5, HTML + CSS, Groovy, Japanese, Chinese, C, C++, Video Editing, Linux, Windows, Network Design
Education
The University of Texas at Arlington 2007 — 2011
B.S, Computer Science and Engineering
Tarrant County College 2006 — 2010
Seeking New Position July 2015 - Present
Historic Harrisburg Association September 2013 - May 2014
Bennett College September 2011 - February 2013
Blinn College November 2010 - May 2011
Texas A&M Research Foundation October 2007 - October 2010
Texas Christian University November 2001 - October 2007
Idea Integration February 2000 - March 2001
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 1995 - February 2000
Texas A&M University September 1992 - August 1994
Regis University March 1989 - June 1992
Skills
Library, Teaching, Training, Metadata, Higher Education, Electronic Resources, Library Instruction, Software Documentation, Digital Libraries, Community Outreach, Digital Preservation, Archives, Databases, Library Science, Proofreading, Research, Information Literacy, Analysis, Collection Development, Cataloging
Education
University of Denver
M.A., Librarianship and Information Management
University of Denver
Bachelor of Arts (B.A.), Psychology, Cum Laude
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2012 - Present
Health Care Service Corporation December 2000 - June 2012
Damato / Kapusta & Associates August 1997 - December 2000
MCL Development Corporation April 1988 - April 1991
Glascott Associates 1982 - 1986
Harry Weese & Associates 1973 - 1982
Education
University of Illinois at Chicago 1973 — 1978
Communication Design
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 2001 - Present
Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 1999 - 2001
Skills
Employee Benefits, Insurance, Claim, Health Insurance, Process Improvement, Benefits Administration, Leadership, Access, Call Centers, Claims Management, Customer Service, HIPAA, Health Care Reform, Health Savings Accounts, Healthcare, Managed Care, Management, Medicare, PPO, Team Building, Time Management
Education
Tulsa Community College
Business Administration and Management, General
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2012 - January 2014
NABJ'S University of Illinois Chapter August 2011 - May 2012
The Chicago Reporter May 2011 - August 2011
College of Media's Advancement Team August 2010 - May 2011
Daily Illini August 2009 - January 2010
Skills
Blogging, Photography, Press Releases, Fundraising, Public Relations, Interviews, Final Cut Pro, Research, PowerPoint, Social Media, Facebook, News Writing
Education
University of Illinois at Urbana-Champaign 2008 — 2012
Bachelor of Science (BS), News-Editorial Journalism
Selerix Systems, Inc May 2014 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2012 - May 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2012 - August 2012
Trailblazer Health Enterprises July 2007 - January 2012
Sanders, O'Hanlon & Motley PLLC 2005 - 2007
Skills
Healthcare, Customer Service, Microsoft Office, PowerPoint, Microsoft Excel, Human Resources, Training, Quality Assurance, Time Management, Nonprofits, Access, Marketing, Budgets, Data Analysis, Project Coordination, Microsoft Word, Social Media, Data Entry, Outlook, Project Management, Visio, Software Documentation, Research, Staff Development, Sales, HTML, SharePoint, Program Management, Health Insurance, Analysis, Change Management, Policy, Healthcare Information..., Leadership, Process Improvement
Education
Texas Tech University 2000 — 2005
BS, English
Robert Half Technology April 2014 - Present
Cloud Software, LLC November 2013 - February 2014
BIOVIA - Dassault Systèmes (formerly Accelrys) January 2013 - November 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 2012 - November 2012
Sequenom June 2012 - September 2012
Enzo Life Sciences International, Inc. October 2011 - April 2012
Axxora, LLC September 2007 - April 2012
Enzo Life Sciences International, Inc. September 2007 - April 2012
Enzo Life Sciences International, Inc. September 2007 - April 2012
Enzo Life Sciences International, Inc. September 2007 - April 2012
Education
Salesforce.com - San Mateo 2013 — 2013
DEV531 - Object-Oriented Programming with Force.com Code
Executrain
ADM301 (Advanced Administration), N/A
University of California, San Diego 1999 — 2003
Biology, Biology, Humanities, Education
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2012 - Present
USAA October 2010 - June 2012
USAA January 2009 - September 2010
CHRISTUS Health May 2005 - September 2008
ISACA San Antonio 2005 - 2006
Jefferson Wells September 2004 - April 2005
ERCOT October 2003 - April 2004
Blue Cross Blue Shield of Massachusetts September 2001 - January 2002
Higher Colleges of Technology August 1995 - July 2001
Northrop Grumman March 2000 - June 2000
Skills
Compliance, Risk, Enterprise Risk..., CISA, ICFR, COBIT, ITIL, Sarbanes-Oxley, Analysis, Assurance, Auditing, Business Process, Financial Risk, IT Audit, Information Security..., Information Technology, Internal Audit, Internal Controls, Operational Risk..., Process Improvement, Risk Assessment, Risk Management, Sarbanes-Oxley Act, Security
Education
University of Toronto - University of Trinity College 1989 — 1993
Bachelor of Science
University of Leicester 1997 — 2001
MBA
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2015 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2012 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2011 - July 2012
Law Office of Anthony Demas August 2000 - September 2011
Dorothy's AAA Executive Answering Service May 1997 - July 2000
United States Marine Corps September 1993 - February 1997
Skills
Team Building, Project Management, Insurance, Consulting, Strategic Planning, Team Leadership, Business Process..., HIPAA, Change Management, Interviews, Management Consulting, Strategy, Training, Leadership, Management, Health Insurance, Customer Service, Negotiation, Real Estate, Sales, Software Documentation, Vendor Management, Employee Benefits, Account Management, Coaching, Outlook, Recruiting, Time Management, Healthcare, Microsoft Excel, Employee Training
Education
Illinois Institute of Art 2002 — 2004
Culinary Arts & History
Maine South High School 1990 — 1993
Triton-College
Tenet Healthcare November 2014 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2009 - November 2014
NSH 2007 - 2008
Skills
Network Development, Managed Care, Provider Relations, Health Insurance
Education
Texas Christian University - M.J. Neeley School of Business 1991 — 1993
MBA
Watermark
True Value Company January 2013 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas December 2011 - January 2013
Purple Asparagus June 2012 - August 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2011 - December 2011
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2010 - July 2011
Haemonetics June 2008 - April 2010
Calumet Photographic June 2006 - November 2006
Stivers Staffing Services 2001 - 2004
Skills
Software Development, SDLC, Java, Java Enterprise Edition, Spring, SQL, Struts, XML, Web Services, Microsoft SQL Server, HTML, Oracle, Eclipse, WebSphere Application..., JBoss Application Server, Swing, JUnit, JSP, RAD, IVR, VXML, Website Development, MySQL, JDBC, Databases, WordPress, Testing, WebSphere ESB, Tomcat, Apache, UML, JavaScript, SOAP, Linux, DB2
Education
University of Illinois at Chicago 2005 — 2007
Masters, Computer Science
University of Illinois at Chicago 1999 — 2003
Bachelors, Mathematics and Computer Science
Maine South High School 1996 — 1999
Your RN January 2014 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2012 - October 2013
Health Care Service Corporation dba Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma, Texas May 2003 - August 2012
Quitting Tobacco Specialists August 2002 - May 2003
Will County Health Department State of Illinois March 2002 - August 2002
Prairie State College September 1982 - October 1986
Louisiana State University December 1976 - May 1977
Our Lady of the Lakes Hospital May 1975 - September 1975
Skills
Chronic Care..., Freedom From Smoking..., Disease Management, Health Promotion, Public Health, Wellness, Nursing, Healthcare, Health Education, Prevention, Health Policy, Program Management, Employee Wellness, Medicine, Managed Care, Medicare, Program Development, HIPAA, Healthcare Consulting, Utilization Management
Education
University of Illinois at Chicago 1999 — 2001
M.S., Occupational and Environmental Health Nursing
Tulane University 1974 — 1975
MPH, Public Health and Tropical Medicine
University of Illinois at Chicago 1971 — 1974
BS, Nursing
US Forest Service February 2015 - June 2015
Albuquerque Bernalillo County Water Utility Authority 2007 - 2011
City of Albuquerque 2006 - 2007
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 1998 - 2005
US Army July 1993 - December 1994
Skills
MS Office Suite, Org Plus, Visio, Outlook, PeopleSoft HR, SharePoint, Adobe Acrobat, Cognos, Windows 7, PC maintenance, PC building, Human Resources, Employee Benefits, HRIS Database Management, HR Reports, HR Software, Employee Handbooks, Employee Relations, Employment Law, Personnel Supervision, Department Start-up, Position Control, Personnel Records, Onboarding, Employee Orientations, Accounts Payable, Accounts Receivable, Purchasing, Contract Management, Benefits Administration, Performance Management, Union Relations, Confidentiality, I-9 Compliance, HR Policies, Process Improvement, Problem Solving, COBRA, Health Insurance, Account Reconciliation, HRIS, Management, Taleo, PeopleSoft, Workforce Planning, FMLA, Labor Relations, ADP Payroll, Compensation & Benefit, Applicant Tracking...
Education
University of Phoenix 1996 — 1998
Bachelor of Business Administration (BBA), Business Administration and Management, General
The University of New Mexico 1984 — 1987
LIBERTY Dental Plan August 2015 - Present
Avesis September 2014 - August 2015
Hospital Sisters Health System July 2011 - September 2014
DentaQuest April 2007 - June 2011
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2000 - February 2007
Skills
HIPAA, Business Analysis, SDLC, Visio, Project Management, EMR, Process Improvement, Testing, Healthcare, EHR, Healthcare Management, Software Documentation, SharePoint, Access, Healthcare Information...
Education
University of Illinois Springfield
B.B.A., Business Administration
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas December 2014 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 2012 - November 2014
Harris Health System January 2012 - May 2012
Texas State University February 2011 - December 2011
CVS Caremark Corporation January 2010 - May 2010
Skills
Healthcare, Microsoft Office, Customer Service, Healthcare Information..., Healthcare Management, Managed Care, Project Management, Performance Improvement, Hospitals, Revenue Cycle, Medicare, Health Insurance, Data Analysis, EMR, EHR, Physicians, Healthcare Industry, HIPAA, Quality Improvement, Access, Healthcare Consulting, Insurance, Medicaid, Process Improvement, Public Health, Physician Relations, Health Policy, Epic Systems, Medical Coding
Education
Texas State University-San Marcos 2010 — 2012
Masters, Healthcare Administration
Texas A&M University 2005 — 2009
Bachelor of Science (B.S.), Biology, Minor in Business Administration
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas February 2014 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas February 2012 - February 2014
Stanfield Realtors November 2010 - October 2011
Blockbuster Entertainment July 2008 - September 2009
Skills
VB.NET, Microsoft SQL Server, Teradata Data Warehouse, Programming, Databases, Technical Documentation, Document Management, Product Development, Visio, MS Project, Embedded Systems, Training, Product Support, SQL, HTML, Microsoft Excel, Microsoft Office
Education
The University of Texas at Arlington 2005 — 2011
Computer Engineering, Software, Design, Hardware
Centene Corporation October 2014 - Present
Health Care Service Corp (BCBS of Illinois, Texas, New Mexico, Oklahoma) March 2006 - October 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 2001 - March 2006
Skills
Call Center, Call Centers, Customer Service, Management, Insurance, Leadership, Medicare, Business Analysis, Marketing, Managed Care, Healthcare, Team Building, HIPAA, Vendor Management
Education
University of Illinois at Urbana-Champaign 1982 — 1986
Business
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2012 - Present
CB&I (Chicago Bridge & Iron Company N.V.) July 2010 - December 2011
World Link Trading Ltd July 2007 - September 2009
Skills
Data Analysis, Access, Business Analysis, Process Improvement, Windows, Analysis, Microsoft Excel, Troubleshooting, Microsoft Office, PowerPoint, Microsoft Word, SQL, Lotus Notes, Insurance, Business Process..., SharePoint, Customer Service, Strategy, Strategic Planning, Teradata Data Warehouse, SSIS, Cognos, Leadership
Education
University of Illinois at Urbana-Champaign 2006 — 2010
Bachelors, Economics
Whitney M. Young High School
Thrower & Thrower Ltd April 2008 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 1966 - April 2008
Skills
Leadership, Public Speaking, Microsoft Office, Research, Healthcare Information..., Customer Service, Teaching, Health Insurance
Education
University of Arkansas at Pine Bluff
Master’s Degree
Strategic Media and Messaging August 2010 - Present
Kimberly-Clark May 2008 - July 2010
JCPenney November 2006 - April 2008
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2006 - September 2007
Fidelity Investments October 1993 - July 2004
Micrografx November 1990 - August 1992
Texas Instruments May 1984 - May 1990
Skills
Internal Communications, Communications Strategy, Promotions, Advertising, Newsletters, Health & Welfare..., 401(k) and Pension..., Point of Purchase, Communication, Strategic Communications, Marketing, Corporate Communications, Writing and Editing, Editing, Crisis Communications, Employee Benefits, Strategy, Change Management, Leadership, Marketing Communications, Social Media, Entrepreneurship, Research, Project Management, Management, Team Building, Process Improvement, Sales, Event Management, Training, Direct Marketing, Fundraising, Public Relations, Marketing Management, Blogging, Budgets, Analysis, Human Resources, Social Networking, Social Media Marketing, Media Relations, Press Releases, Communication Training, Copywriting, Communications Planning, Integrated Marketing, Online Marketing, Content Management, Speech Writing, Web Content
Education
The University of Dallas 1998 — 2004
MBA, Financial Services & e-Commerce, 3.8/4.0 Scale
University of Arkansas at Fayetteville 1978 — 1983
BS, Marketing & Accounting, 3.9/4.0 Scale
Conifer Health Solutions November 2012 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas December 2010 - November 2012
Turner Construction 2004 - 2010
Kiburz Consulting Group 1998 - 2004
PeopleSoft 1995 - 1998
Skills
Strategic HR, Employment Law, PeopleSoft, HRIS, HR Policies, Employee Relations, Employee Engagement, Employee Handbooks, Employee Surveys, Compliance, I-9 Compliance, Talent Management, Talent Acquisition, Instructional Design, Instructional Skills, Change Management, Strategic Communications, Communication Skills, Performance Management, Performance Appraisal, Payroll, Shared Service Center, Business Process..., Human Resources, Succession Planning, Management, Organizational..., Process Improvement, Training, Employee Benefits, Leadership, Employee Training, Workforce Planning, Benefits Administration, Applicant Tracking..., College Recruiting, New Hire Orientations, Organizational..., Interviews, Organizational Design, Temporary Placement, Recruiting, HR Consulting, Internet Recruiting, Technical Recruiting, Labor Relations, Sourcing, Personnel Management, Hiring, Conflict Resolution
Education
The University of Dallas 2012 — 2015
M.B.A.
Texas A&M University 1980 — 1984
B.S., Computer Science
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2012 - Present
AT&T Performing Arts Center May 2011 - May 2012
The American Board of Trial Advocates September 2005 - June 2011
Tempo Mechanical Services May 2003 - September 2005
Skills
SQL Server, Database Administration, System Administration, Windows Server 2003, Windows Server 2008, Active Directory, Disaster Recovery, DHCP, DNS, VPN, IIS, HTML, XP, Windows 7, Access, Excel, Databases, SQL, SSRS
Education
The University of Texas at Dallas 2002 — 2004
BS Business Administration, Management Information Systems
Humana January 2014 - Present
Towers Watson June 2012 - December 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas May 2011 - August 2011
City, Water, Light and Power May 2009 - August 2009
Skills
Actuarial Science, Employee Benefits, Financial Modeling, Data Analysis, Risk Management, R, Microsoft Excel, Pricing, Financial Analysis, Analysis, PowerPoint, Microsoft Word
Education
University of Illinois at Urbana-Champaign 2007 — 2011
Bachelor of Science (B.S.), Actuarial Science
Allstate August 2012 - Present
Project Manager at Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2010 - February 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2009 - July 2010
Project Leader at Unicare November 2006 - March 2009
Unicare August 2000 - July 2006
Unicare August 2000 - July 2003
Skills
Intercultural..., General Correspondence, Team Facilitation, Listening to customers, Conflict Resolution, Public Speaking, Events Coordination, Cross-functional..., Following Through, Executive Reporting, Coaching Staff, Highly motivated..., Cross Functional Team..., Managing Meetings, Managing Events, Note Taking, Directing Teams, Delegates, Office Organizing, Event Planning, Setting Priorities, Customer Oriented, Continuous Improvement, SDLC, Problem Solving, PowerPoint, Customer Service, Project Planning, Project Management, Team Building, Organizational..., Project Scheduling, Budget Administration, Project Scope Mangement, Risk Assessment, Risk Management, Issue Resolution, Requirements Analysis, Resource Allocation, Communication, Process Control, ITIL Certified, PMI Trained, Microsoft Excel, MS Project, Management
Education
The George Washington University 2006 — 2007
Associate's Certificate, Project Management
I.S.E.C - Instituto Superior de Estudios Comerciales - Mexico 1975 — 1978
Associate, Business Administration
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 2012 - Present
Junior League of Chicago 2005 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 2010 - July 2012
Health Care Service Corporation December 2007 - August 2010
Health Care Service Corporation April 2004 - December 2007
Kraft Foods 2001 - 2003
Skills
Project Management, Strategic Planning, Process Improvement, Business Analysis, Cross-functional Team..., Marketing Strategy, Competitive Analysis, Business Strategy, Program Management, Budgets, Marketing Communications, Change Management, Marketing, Visio, Market Research, Product Development, Vendor Management, Team Leadership
Education
The University of Chicago 2005 — 2006
Project Managerment Certificate, Project Management
The University of Texas at Austin 1999 — 2001
MBA, Marketing
The University of Texas at Austin - The Red McCombs School of Business 1999 — 2001
Bachelor of Business Administration (BBA), Finance, General
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2011 - Present
Project Hylthia May 2009 - Present
BusinessWays, Inc October 2008 - Present
Healthways June 2006 - May 2008
Mercy Health System March 2005 - March 2006
LTCG March 2002 - March 2005
Long Term Care Goup 2002 - 2002
Skills
Insurance, SDLC, CRM, Management, Integration, Start-ups, Cloud Computing, Strategic Planning, Leadership, Healthcare, HIPAA, Software Development, Product Development, Healthcare Information..., IT Management, Enterprise Architecture, Healthcare Consulting, Budgets, Team Building, Project Management, Security, Quality Assurance, Business Process, Six Sigma, Consulting, Software Documentation, Mergers & Acquisitions, Governance, Disaster Recovery, Vendor Management, Professional Services, Process Improvement, Solution Architecture, Information Technology, IT Strategy, P&L Management, Business Intelligence, Program Management, Executive Management, Business Process..., Strategy, Outsourcing, Business Analysis, IT Operations, Project Portfolio...
Education
University of New Orleans 1983 — 1988
PhD
Tufts University
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2012 - Present
Self Employed June 2008 - June 2012
Boca Raton High School/Palm Beach County School District April 2005 - June 2008
Jefferson County School District (CO) February 2003 - December 2004
nVision Research April 2000 - August 2002
Zometool, Inc. January 1997 - March 2000
International Language Engineering June 1996 - December 1996
Western Governors' Association February 1993 - June 1996
Close Up Foundation December 1990 - June 1991
Skills
Public Speaking, Social Media, Non-profits, Project Management, Social Networking, Training, Train the Trainer, Public Policy, Government Liasioning, Salesforce.com, Lotus Notes, Microsoft Office, Database Administration, Conflict Facilitation, Mediation, International Relations, Desktop Publishing, Teaching, Legal Compliance, Export Administration, Marketing, Nonprofits, Proposal Writing, Management, Conflict Resolution, Community Outreach, Policy, Program Management
Education
University of Denver 1991 — 1994
MA, International Studies
University of Rhode Island 1988 — 1990
BA, Political Science
Various January 2013 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas November 2012 - July 2014
CONEXIS January 2012 - November 2012
Bluegreen Communities March 2010 - January 2012
The Write Stuff 2007 - 2010
Weston Mason Marketing 1993 - 2007
Skills
Public Relations, Event Planning, Campaigns, Media Relations, Project Management, Brand Management, Product Naming, Vendor Management, Marketing, Social Media, Conceptual Planning, Copywriting, Advertising, Marketing Strategy, Social Media Marketing, Interactive Marketing, Online Advertising, Direct Mail, Media Planning, Integrated Marketing, Email Marketing, Media Buying, Real Estate, Publicity, Creative Direction, Marketing Communications, Digital Marketing, Newsletters, Social Networking, Direct Marketing, Press Releases, Content Marketing, Brand Architecture, Digital Media, Salesforce.com, Blogging, Corporate Communications, SEO, Strategy, Internal Communications, E-commerce, WordPress, Online Marketing, Website Development, Publishing, Brand Awareness, Leadership
Education
University of Arizona
BA, Spanish
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2015 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 2012 - March 2015
Phoebe Putney Memorial Hospital 2011 - 2012
Phoebe Putney Memorial Hospital 2010 - 2011
Phoebe Putney Memorial Hospital 2009 - 2010
Phoebe Putney Memorial Hospital 2008 - 2009
Skills
Customer Service, Medicare, Healthcare Management, Healthcare, Microsoft Excel, PowerPoint, Microsoft Word, Microsoft Office, Access
Education
Troy University
Bachelor of Science in Business Administration, General Management
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2013 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2012 - January 2013
HCSC August 2004 - November 2011
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 2000 - August 2004
Fortis Healthcare March 1998 - March 2000
El Paso Electric Company December 1996 - March 1998
BNSF Railway October 1995 - November 1996
CSC January 1995 - October 1995
Hughes Aircraft Company June 1990 - January 1995
Skills
COBOL, Data Warehousing, DB2, JCL, Teradata, ETL, TSO, Unix, Data Modeling, Xpediter, Health Insurance, Syncsort, QMF, XDB, CA7, Platinum, AIX, Erwin, SDLC, Teradata Master..., IBM Infosphere..., DataStage 8.5, Procedure Builder, MS Office Products, SQL Server, Oracle Database, Perl, SQL Tuning, ASG Zena, SecureFX, SecureCRT, UltraEdit, Oracle PL/SQL, IMS, CICS
Education
The University of Texas at El Paso 1985 — 1990
Bachelor of Business Administration (BBA), Computer and Information Systems Security/Information Assurance
Towers Watson April 2015 - Present
BDO USA, LLP January 2012 - April 2015
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2011 - January 2012
The Warranty Group May 2010 - December 2010
Skills
Employee Benefits, Executive Compensation..., Human Resources, Leadership
Education
The Chicago School of Professional Psychology 2009 — 2011
M.A, Industrial/Organizational Psychology
Illinois State University 2005 — 2009
B.S., Psychology
Meridian Health Plan September 2015 - Present
Rush University Medical Center February 2015 - September 2015
Northwestern Memorial Hospital July 2014 - February 2015
Northwestern Medical Group January 2014 - July 2014
Northwestern Medical Faculty Foundation June 2013 - July 2014
Northwestern Medical Faculty Foundation October 2012 - June 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2012 - May 2012
City of Chicago June 2010 - August 2011
Northwestern Center for Talent Development June 2009 - August 2009
Skills
Health Information..., Data Quality, HIPAA, Health Insurance, Leadership, Interpersonal..., Organizational..., Microsoft Excel, SharePoint, Outlook, Training, Revenue Cycle, Epic Systems, EHR, Healthcare Information..., Healthcare Management, Research, Customer Service, Data Analysis, Healthcare, Process Improvement
Education
The College of St. Scholastica 2014 — 2017
Master of Science (M.S.), Health Information Management
University of Illinois Springfield 2008 — 2012
Bachelor of Arts (B.A.), Sociology and Anthropology, Graduate
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2006 - June 2012
Centennial Medical Center 2005 - 2006
Richardson Reg./Baylor Medical Center 2002 - 2005
Kemper National Services 2000 - 2002
Genex Services 1999 - 2000
Advanced Home Health 1996 - 1998
Parkland Memorial Hospital 1994 - 1996
Skills
EDUCATOR, PRESENTER, POWERPOINT, EXCEL, MS WORD, INTERQUAL, MILLIMAN, INTERNET EXPLORER..., CCU/MICU STEPDOWN CARDIO, MATERNAL / CHILD, PERINATAL NURSING, CERTIFIED CASE MANAGER, NEONATAL NURSING, OBSTETRICS, HIGH RISK PREGNANCY, OB/GYN, HOME CARE, DIABETES, GESTATIONAL DIABETES, ONCOLOGY, ORTHOPEDICS, UTILIZATION REVIEW, HOME HEALTH, Oncology, Diabetes, Microsoft Excel, Neonatal Nursing, Obstetrics, Perinatal Nursing, Certified Case Manager, Utilization Review, PowerPoint, Home Care, Orthopedic, ICU, Utilization Management, Gestational Diabetes, Nursing, Hospitals, Managed Care, Healthcare, Inpatient, Case Management, Orthopedics
Education
University of Central Florida 1990 — 1994
BSN, NURSING
Comission for Case Manager CCMC
CCM, CERTIFICATION OF CASE MANAGEMENT
The Insurance Crew/Hunter & Hunter LLC 2011 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 2005 - 2011
American National Insurance 2002 - 2005
Skills
Insurance, Health Insurance, Property & Casualty..., Commercial Insurance, Disability Insurance, Life Insurance, General Insurance, Term Life Insurance, Casualty, Workers Compensation, Liability
Education
Tulsa Community College
Business, Management, Marketing, and Related Support Services
CS Consulting, LLC May 2015 - Present
Copart May 2014 - May 2015
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas May 2011 - May 2014
Attain February 2010 - May 2011
Deloitte June 2007 - February 2010
Samsung 2005 - 2007
US Navy 2000 - 2005
Skills
Six Sigma, SAP R/3, Change Management, Lean Manufacturing, Program Management, Process Improvement, SAP ERP, Microsoft SQL Server, Project Management, SAP BI, Negotiation, ERP, Oracle SQL, Spanish-speaking, Executive Management, Executive Support, German, French, People Development, French Speaking, German speaking, SAP HANA, Data Warehousing, Business Intelligence, Business Intelligence..., Strategic Planning, IT Strategy, IT Management, SAP Netweaver, SAP MM, Strategy, SDLC, Management, Leadership, Business Analysis
Education
United States Naval Academy 1996 — 2000
Bachelor's Degree, Engineering, Lieutenant
Colegio de Espana, Salamanca, Spain 2000 — 2000
US Navy Language Program, Spanish Language and Literature
Marineschule Murwik (German Naval Academy) 1999 — 1999
Exchange Program, Military and Strategic Leadership, German Language
Neiman Marcus January 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas December 2014 - Present
Volunteer December 2013 - December 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2012 - October 2013
Consumer Finance Systems, Inc. July 2011 - March 2012
Methodist Health System June 2008 - July 2008
Cedar Hill High School August 2007 - May 2008
Toshio's Japanese Restaurant June 2007 - July 2007
Skills
Web Applications, Java, Software Development, Software Engineering, Ant, Spring, Web Development
Education
The University of Texas at Arlington 2008 — 2012
Bachelor of Engineering (BEng), Computer Science, Senior
RBT!
Kohl's Department Stores May 2015 - Present
Blue Cross Blue Shield Association January 2015 - May 2015
SEA Group, Inc August 2014 - December 2014
Connect Hearing US December 2013 - July 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas December 2012 - October 2013
Wolters Kluwer August 2012 - December 2012
State Farm Insurance January 2012 - August 2012
Tate & Lyle March 2011 - November 2011
Ameren October 2010 - December 2010
Arthur J. Gallagher & Co. June 2010 - October 2010
Skills
SAFe Agilst, Business Transformation, Agile & Waterfall..., Program Management, Change Management, Business Process..., Scrum, Business Strategy, Vendor Management, Strategic Planning, Business Process..., Project Management, CRM, Requirements Analysis, PMO, SDLC, ITIL, Enterprise Software, Risk Management, Project Portfolio..., Governance, Business Analysis, Business Process, Agile Project Management, Agile Methodologies, PMP, Leadership, Integration, Business Intelligence, Process Improvement
Education
The University of Chicago Booth School of Business 2014 — 2014
Course on Business Architecture, Business Process Improvement
Western New England University 1988 — 1989
MBA, General
University of Michigan 1982 — 1986
BS, Aerospace Engineering
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas November 2009 - Present
Education
The University of Texas at Austin 1999 — 2003
Communication
Levi, Ray & Shoup, Inc. September 2005 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 2003 - 2005
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 1999 - 2003
Skills
Solution Selling, Account Management, Vendor Management, Cloud Computing, Cold Calling, Direct Sales, Sales Presentations, Enterprise Software, Sales Process, SaaS, Salesforce.com, Software Industry, Professional Services, Channel Partners, Selling, Strategic Partnerships, Managed Services, Lead Generation, CRM, Data Center
Education
University of Illinois Springfield 2001 — 2003
Bachelors, Business Administration
Lincoln Land Community College 1999 — 2001
Associates, Business
Rochester High School 1995 — 1999
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 2008 - Present
IBM 2006 - 2008
Educational Technological Services at UAB 2001 - 2006
Skills
WebSphere Application..., WebSphere Portal, IBM HTTP Server, Websphere, Wily Introscope, SDLC, Unix, WebSphere MQ, Solaris, System Administration, Disaster Recovery, Troubleshooting, AIX, DB2, Enterprise Architecture, Integration, WebSphere, IBM AIX
Education
University of Alabama at Birmingham 2001 — 2006
Bachelor of Engineering, Electrical and Computer Engineering
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma and Texas August 2015 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2004 - Present
EF Creative September 2010 - December 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas February 2004 - May 2005
FEDEX KINKOS April 2001 - November 2003
Freelance / Graphic Design Services July 2002 - March 2003
Skills
Graphic Design, Creative Concept..., Marketing Communications, Adobe Creative Suite, InDesign, Dreamweaver, Photoshop, Illustrator, HTML + CSS, Email Marketing, Brand Development, Online Marketing, Typography, Photography, Silverpop, Constant Contact, Vertical Response, Wordpress, User Interface Design, Web Design, Mac OS X, Web Project Management, HTML, Social Media Marketing, Mobile Web Design, CSS3
Education
University of Iowa 1995 — 2000
BFA, Design
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas November 2011 - Present
e-Libris Technologies, LLC August 2011 - Present
Northeast Texas Library System (NETLS) May 2009 - July 2012
Fidelity Investments October 1995 - December 2008
Fidelity Investments October 1995 - December 2008
Fidelity Investments October 1995 - December 2008
Dynix, Inc. 1994 - 1995
City of Garland November 1982 - April 1994
Skills
Data Analysis, Reporting & Analysis, Data Mining, Library Technology, Information Security, Project Management, Project Planning, Microsoft Excel, MS Excel Pivot Tables, Relational Databases
Education
Texas A&M University-Commerce 1985 — 1990
Master's Degree, Computer Science
The University of Texas at Dallas 1978 — 1980
Bachelor of Arts, Music
Mueller Metals June 2011 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2010 - April 2011
Education
Golden High School
University of Colorado at Denver
BS, Marketing Public Relations
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2013 - September 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas October 2011 - March 2013
Atkore International July 2011 - October 2011
Atkore International (formerly Tyco Electrical and Metal Products) July 2010 - July 2011
Tyco Fire & Building Products June 2009 - July 2010
Hardesty & Hanover, LLP May 2008 - May 2009
RCC Design September 2007 - December 2007
Railroad Construction Company January 2007 - May 2007
Marsh 2005 - 2006
Skills
Analysis, Access, Microsoft Office, Project Management, Six Sigma, Microsoft Excel, Leadership, Change Management, Microsoft Word, Data Analysis, Strategic Planning, Excel, Training, ITIL V3 Foundations..., Service Level Managment, Budgets, SharePoint, Process Improvement, Product Development
Education
Stevens Institute of Technology 2004 — 2009
BE, Civil Engineering
Union High School 2000 — 2004
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2014 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 2012 - August 2014
Alere, Inc. January 2011 - March 2012
Alere Health, LLC September 2010 - December 2010
Alere Health, LLC September 2008 - September 2010
Matria Healthcare January 2006 - September 2008
Alere July 2003 - December 2005
ABN AMRO January 2003 - June 2003
SBC October 1999 - November 2002
Skills
Data Analysis, Performance Analysis, Metrics Analysis, Call Center, Troubleshooting, Technical Support, Process Improvement, Software Documentation, Visio, Healthcare, Vendor Management, Business Analysis, Access, Team Leadership, Customer Service, Account Management, SharePoint, Leadership, Analysis, Project Management, Healthcare Information..., Managed Care, HIPAA, Team Building, Change Management, Databases, Integration, Call Centers, Cross-functional Team..., Training, SDLC, Competitive Analysis, Budgets, Management, Strategic Planning, CRM, Healthcare Industry, Business Process, Requirements Gathering, IT Management, Strategy, Project Planning, Testing, Quality Assurance, Forecasting, Program Management, Business Intelligence, SQL, Business Process..., Medicare
Education
University of Phoenix 2011 — 2012
MBA, Global Management
University of Phoenix 2009 — 2010
B.S, Business Information Systems
Triton College 2005 — 2008
General Studies, Business Administration
Lane Technical H.S. 1988 — 1992
Diploma, General Education
Insperity April 2015 - Present
Insperity October 2013 - Present
Hewlett-Packard March 2013 - October 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas December 2011 - February 2013
UnitedHealth Group January 2010 - December 2011
Dell May 2005 - January 2007
Skills
Requirements Analysis, Business Analysis, Cross-functional Team..., Management, SDLC, Requirements Gathering, Software Project..., Vendor Management, Resource Management, PMP, Quality Assurance, Business Intelligence, Testing, User Acceptance Testing, Agile Methodologies, Visio
Education
The George Washington University 2007 — 2009
Master of Science, Computer engineering
CBIT 2001 — 2005
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
Ratna Junior college 1999 — 2001
Intermediate, Math, Physics and Chemistry
Rosary Convent High School 1989 — 1999
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2010 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas May 2009 - August 2009
Bankers Life and Casualty May 2008 - August 2008
Skills
Actuarial, Financial Reporting, Valuation, Analysis, Actuarial Science, VBA
Education
University of Illinois at Urbana-Champaign 2006 — 2010
Bachelor of Science, Actuarial Science and Economics
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2013 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2012 - October 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 2011 - July 2012
Health Care Service Corporation June 2010 - September 2011
Health Care Service Corporation August 2007 - June 2010
University of Iowa Hospitals and Clinics October 2004 - May 2007
Skills
Java, JavaScript, HTML, XML, SQL, AJAX, Spring, Struts, WebSphere Application..., Eclipse, CSS, Tomcat, Selenium, WebSphere MQ, Workflow, JUnit, SDLC, Microsoft Office, Unix, Web Services, Java Enterprise Edition, Microsoft SQL Server, Software Design, JDBC, SOA, Web Development, Websphere, Visio, Web Applications, Software Development, Database Design, SOAP, Enterprise Architecture, Weblogic, Systems Analysis
Education
University of Iowa 2003 — 2007
Bachelor Degree, Computer Science
Blue Cross and Blue Shield Association September 2013 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas February 2012 - September 2013
MF Global September 2009 - November 2011
Northwestern University October 2007 - August 2008
End User Documents, Inc July 2006 - July 2007
Northern Trust July 2005 - July 2006
Primedia June 2002 - June 2004
Universal Service Systems, Inc October 1997 - June 2002
Skills
Usability Testing, Information Architecture, Business Analysis, Technical Writing, Copy Editing, Requirements Analysis, Documentation, Visio, Writing, Editing, SharePoint, User Experience, PowerPoint, Software Documentation, Project Management, Testing, Process Improvement, Management, Program Management, Quality Assurance, Software Project..., Software Development, Analysis, SQL, Change Management, SDLC, Integration, Vendor Management, IT Management, Agile Methodologies, Cross-functional Team..., Access, Agile Project Management, ITIL, Databases, Disaster Recovery, IT Strategy, Business Process..., Risk Management, PMO, CRM, Security, Business Process, Enterprise Architecture, Information Technology, Team Leadership, Business Intelligence, Unix, Governance, Project Portfolio...
Education
University of Kansas 1998 — 2000
Bachelor of Arts, English
University of Kansas 1997 — 2000
Bachelor of Art, English
KPMG July 2014 - Present
Accretive Health January 2013 - June 2014
Accretive Health October 2011 - December 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2010 - October 2011
Itzy Ritzy June 2009 - September 2009
Skills
Data Analysis, Microsoft Excel, Analytics, Financial Analysis, Insurance, Microsoft Office, PowerPoint, Access, Customer Service, Microsoft Word, Healthcare, Business Analysis, Marketing, Leadership, Project Management, Strategic Planning, Microsoft SQL Server, Sales, Management, Analysis, Quality Assurance
Education
University of Illinois at Urbana-Champaign 2006 — 2010
Bachelor of Arts, Economics
Centro Studi IDEA 2009 — 2010
XO Communications 2013 - Present
Christian Methodist Episcopal Church 1995 - 2015
Christian Methodist Episcopal Church 1995 - 2015
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas October 2006 - September 2013
TIAA-CREF January 2012 - September 2012
NARUG 2008 - 2011
Raytheon 2006 - 2007
Shared Technologies October 2005 - December 2006
XO Communications 2004 - 2005
Allegiance Telecom 2000 - 2005
Skills
Public Speaking, Program Management, Strategic Planning, Team Building, Leadership, Project Management, Team Leadership, Leadership Development, Process Improvement, Vendor Management, Networking, Recruiting, SDLC, Integration, Telecommunications, Business Intelligence, Analysis, Business Analysis, Project Planning, Requirements Analysis, System Administration, SharePoint, IT Strategy, Agile Methodologies, SQL, Software Project..., Business Process..., Enterprise Architecture, Software Documentation, Software Development, Requirements Gathering, IT Management, PMP, Business Process, Project Portfolio..., Data Warehousing
Education
Texas College, Tyler, TX
Bachelor of Science (BS)
Tulane University - A.B. Freeman School of Business
Executive MBA Certification
Southern Methodist University
MS
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2014 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2012 - March 2014
HighRoads April 2011 - April 2012
ALERE HEALTHCARE, LLC May 2007 - September 2009
Aon Hewitt March 2002 - December 2006
Aon Hewitt March 1999 - March 2002
Aon Hewitt September 1998 - March 1999
Skills
Performance Management, Process Improvement, MS Project, Call Center, PMP, Vendor Management, SDLC, Project Management, Business Analysis, Employee Benefits, Outsourcing, Visio, Management, Cross-functional Team..., Training, Team Building, Leadership
Education
University of Illinois at Chicago 1992 — 1994
The Chartis Group August 2014 - Present
HealthScape Advisors LLC October 2012 - July 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas November 2010 - October 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2006 - November 2010
Carle Foundation Hospital January 2006 - May 2006
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2005 - August 2005
Skills
Healthcare, Health Care Reform, Strategy, Health Insurance, Strategic Planning, Population Health, Project Management, Healthcare Consulting, Healthcare Industry, Marketing, Business Strategy, Managed Care, Healthcare Management, Health Insurance..., Product Development, Regulatory Affairs, Compliance, Accountable Care
Education
University of Illinois at Urbana-Champaign 2002 — 2006
Community Health
NVISIA LLC May 1999 - Present
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2013 - March 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 2010 - December 2012
Hallmark Services Corporation 2009 - 2010
Health Care Services Corporation 2008 - 2009
Health Care Services Corporation January 2007 - December 2007
Pearson Scott Foresman August 2003 - September 2005
Discover Financial Services 2001 - 2003
Ameritech August 2000 - July 2001
Skills
Spring, SOA, Hibernate, Websphere, SDLC, Java Enterprise Edition, Software Development, Agile Methodologies, Ant, Enterprise Architecture, Application Architecture, Web Services, Tomcat, Java, Solution Architecture, JavaScript, UML, Weblogic, XML, Architecture, JSP, Scrum, JUnit, OOAD, REST, JPA, Struts, RUP, CVS, JMS, DB2, WebSphere Application..., Test Driven Development, jQuery, Maven, Spring Framework, iOS development, HTML 5, Ruby on Rails, JDBC, Architectures, Backbone.js, Ember.js, Angular.js, Gradle, Crushin' It, WebSphere, WebLogic
Education
University of Illinois at Urbana-Champaign
Bachelor of Science (B.S.), Computer Science
ZeOmega January 2014 - Present
ZeOmega January 2012 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2008 - December 2011
Cigniti Inc January 2007 - December 2011
Skills
Business Intelligence, Analysis, Requirements Analysis, Requirements Gathering, SDLC, Product Development, Visio, Agile Methodologies, Software Project..., Requirements Management, Integration, UML, Systems Analysis, Quality Assurance, Testing, Databases, Business Analysis, User Acceptance Testing, Business Requirements, Software Development, ETL, Scrum, Data Modeling, SQL, MS Project, XML, Gap Analysis, IT Strategy, Web Services, Project Management, Healthcare
Education
Southern Methodist University 2005 — 2007
MS, Systems Engineering
Southern Methodist University 2005 — 2007
Master's degree, Systems Engineering
Progyny, Inc. July 2015 - Present
Cigna May 2014 - July 2015
Gallagher Benefit Services June 2009 - April 2014
HighRoads June 2005 - June 2009
Watson Wyatt 1999 - 2005
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 1996 - 1999
Skills
Employee Benefits, Strategy, Insurance, Health Insurance, Benefits Administration, Consulting, Actuarial Science, Defined Benefit, Disability Insurance, Management, 401k, Strategic Planning, Pensions, Team Building, Process Improvement, Underwriting, Leadership, Performance Management, Vendor Management, Healthcare
Education
The University of Texas at Austin 1993 — 1995
BA Mathematics
Memorial Hermann Health System September 2014 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 2012 - September 2014
HealthSpring November 2004 - September 2012
Skills
Network Development, Provider Relations, HMO, Health Insurance, HIPAA, Revenue Cycle, Healthcare, Medicaid, Managed Care, Healthcare Industry, Medicare, Clinical Research, Healthcare Consulting
Education
Texas A&M University 1984 — 1989
Bachelor of Science (BS), Community Health
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2012 - Present
Health Care Services Coorporation September 2008 - Present
Health Care Services Corporation 2006 - Present
HCSC 2006 - Present
BlueCross & BlueShield of Illinois October 2001 - Present
Health Care Services Coorporation October 2001 - Present
Health Care Service Coorporation 2008 - 2009
Kmart January 1992 - October 2001
Skills
Program Management, Health Insurance, HIPAA, Provider Relations, Insurance, Visio, Change Management, Medicare
Education
University of Iowa 1985 — 1990
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2012 - Present
JC Penney September 2009 - July 2012
AT&T Mobility November 2008 - September 2009
PepsiCo January 2008 - November 2008
Siemens UGS PLM Software 2001 - 2007
EDS Group 2002 - 2004
Skills
SDLC, Quality Assurance, Quality Center, Test Management, Test Planning, Software Quality..., Regression Testing, Unix, VBScript, Requirements Analysis, SQL, ClearQuest, Business Intelligence, Testing, Business Analysis, Agile Methodologies, Process Improvement, QTP, User Acceptance Testing, Oracle, SharePoint, Test Automation, Test Cases
Education
Universitatea „Politehnica” din București 1989 — 1994
MS, Electrical and Electronics Engineering
CDK Global August 2015 - Present
Akzo Nobel Chemicals November 2014 - August 2015
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas February 2011 - November 2014
Buck Consultants November 2007 - March 2011
Northern Trust March 2006 - November 2007
Affiliated Computer Services December 2004 - June 2006
Mellon Financial January 2001 - November 2004
Skills
Compensation, Data Analysis, Incentive Programs, Job Evaluation, Market Pricing, Executive Compensation, Analysis, Salary Structures, Executive Pay, Salary, Human Resources, Deferred Compensation, Compensation & Benefit, Compensation Structures, Employee Benefits, Strategy, Compensation & Benefits, Management, HRIS, Performance Management
Education
University of Illinois at Urbana-Champaign 1996 — 2000
Bachelors, Political Science
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas February 2010 - Present
Blue Cross Blue Shield February 2008 - February 2010
ValueOptions 2006 - 2008
Tarrant County MHMR 2004 - 2006
Harris Methodist Springwood 2003 - 2004
East Texas Medical Center Behavioral Health Center 1995 - 2002
Skills
Wellness, Treatment, Utilization Management, Case Managment, Health Insurance, Disease Management, Behavioral Health, Healthcare, HIPAA, Healthcare Management, Mental Health, Motivational..., Insurance, Health Education, Public Speaking, Coaching, Health Promotion, Team Building, Quality Improvement, Staff Development, Conflict Resolution, Health Policy, Hospitals, Training
Education
The University of Texas at Arlington 2005 — 2006
Master of Social Work (MSW), Social Work
Texas Woman's University 2002 — 2004
BSW, Social work
Texas Woman's University 2002 — 2004
Bachelor of Science (BS), Sociology
Tata Consultancy Services July 2014 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2011 - July 2014
SAS January 2009 - August 2011
SAS April 2008 - January 2009
Telenetwork July 2006 - September 2007
Telenetwork October 2004 - May 2005
Skills
SAS, Data Integration, Data Warehousing, Business Intelligence, ETL, Data Modeling, Analytics, Business Analytics, Teradata, Cognos, Data Analysis, OLAP
Education
Texas State University 2002 — 2007
Bachelor, Computer Science with minor in Mathmatics
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 2011 - May 2012
Education
University of Illinois at Chicago
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2012 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2011 - May 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 2007 - April 2011
American Heart Association August 2005 - March 2007
Toyota Motor Manufacturing North America May 2003 - July 2005
John Deere September 1997 - May 2003
Ford Motor Company June 1996 - September 1997
Skills
Strategic Planning, Healthcare, Program Management, Budget Management, Project Planning, Project Execution, Project Delivery, Financial Analysis, Stakeholder Management, Contract Management, Business Process..., Cross-functional Team..., Resource Development, Operations Management, Supply Chain Management, Project Management, Project Portfolio..., IT Strategy, ERP Implementations, Systems Development..., Software Development..., IT Operations Management, Leading Organizational..., Support Systems, Situational Leadership, Emotional Intelligence, Communication Skills, Preparation of Business..., Vendor Management, SDLC, Business Intelligence, Leadership
Education
St. Ambrose University 1998 — 2001
M.B.A, McLauglin School of Business
Xavier University of Louisiana 1992 — 1996
B.S., Computer Science
Lake Forest Academy H.S. 1989 — 1992
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas November 2012 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas February 2012 - November 2012
HCSC June 2009 - May 2012
Health Care Service Cop June 2005 - June 2009
HCSC 2005 - June 2009
MetaSolv Software (now part of Oracle) January 2000 - June 2005
Skills
SDLC
Education
Texas A&M University 1995 — 1999
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas May 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas June 2013 - May 2015
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2008 - June 2013
Humana September 2007 - April 2008
Midwest insurance Brokerage Service June 2005 - September 2007
Skills
Insurance, Employee Benefits, Health Insurance, Disability Insurance, Health Savings Accounts, Life Insurance, Sales
Education
St. Norbert College 1999 — 2003
St. Norbert College 1999 — 2003
Liberal Arts
Cardinal Health February 2013 - Present
Verizon Wireless 1999 - February 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 1993 - 1999
Skills
Customer Retention, Customer Experience, Customer Satisfaction, Call Center, Call Center Development, Customer Service, Workforce Management, Troubleshooting, Telecommunications, Wireless
Education
The University of Texas at Austin
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 2012 - Present
Bank of America November 2011 - August 2012
Emergency Medical Services Corporation May 2011 - July 2011
Fidelity Information Services August 2010 - April 2011
Fidelity Information Services July 2010 - August 2010
Kaiser Permanente 2005 - February 2010
Kaiser Permanente 2004 - 2005
Kaiser Permanente 2004 - 2004
Self Employed 2002 - 2004
Chrome Specialties 1997 - 2002
Skills
.NET, Business Intelligence, Microsoft SQL Server, Databases, Agile Methodologies, SDLC, SQL
Education
Tarrant County College
Associate of Arts, Computer Science
MedSynergies December 2011 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 2010 - December 2011
Broadlane December 2006 - September 2010
MedSynergies 2003 - 2006
Skills
Physician Relations, Hospitals, Process Improvement, Managed Care, Cross-functional Team..., Healthcare Consulting, Data Analysis, Vendor Management, Revenue Cycle, Team Building, Project Management, Strategic Planning, Healthcare, Contract Negotiation, Healthcare Management, HIPAA, EHR, Healthcare Industry, Healthcare Information...
Education
The University of Texas at Arlington
Masters, Healthcare Administration
University of Oklahoma
Bachelors
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas May 2011 - Present
I.W. Evans Intermediate (Bonham ISD) August 2010 - July 2011
Bonham ISD August 2009 - August 2010
Claimsnet March 2008 - April 2009
InstaMed June 2007 - February 2008
CareVu Corporation March 2003 - June 2007
Managed Care Systems, Inc November 2001 - March 2003
Blue Cross and Blue Shield of Texas June 1988 - November 2001
Skills
Analysis
Education
Texas A&M University-Commerce 1986 — 1988
BBA, Business
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2012 - Present
Mercer January 2010 - June 2012
Division of Campus Recreation May 2007 - December 2009
Division of Campus Recreation January 2008 - May 2008
Division of Campus Recreation August 2007 - January 2008
Skills
Benefits, Payroll, Labor Relations, Compensation, Microsoft Office, Employee Benefits, Benefits Administration, Financial Analysis, Analysis, COBRA, Microsoft Excel, Human Resources, Training, Recruiting, Deferred Compensation, Strategy, Customer Service, Marketing, Employee Relations, Insurance, Onboarding, Health Insurance, Talent Acquisition, Sales, Social Media
Education
University of Illinois at Urbana-Champaign 2008 — 2009
Masters, Human Resources and Industrial Relations, 3.59
University of Illinois at Urbana-Champaign 2003 — 2008
Bachelors of Science, Recreation, Sport and Tourism, 3.62
Blue Cross Blue Shied of Texas March 2010 - Present
Blue Cross Blue Shield of Texas June 2004 - March 2010
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas November 2001 - June 2004
Education
Tulane University
Xavier University of Louisiana
Optum October 2013 - Present
AXA Assistance December 2012 - October 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas October 2008 - November 2012
Great-West Healthcare (now part of CIGNA) June 2000 - October 2008
Rush Prudential Health Plans 1997 - May 2000
Merck-Medco Managed Care, LLC 1996 - 1997
NHC, now part of CBIZ June 1993 - 1996
Skills
Account Management, Negotiation, Marketing, Sales, Management, Strategic Planning, Managed Care, Health Insurance, Sales Management, Employee Benefits, Customer Retention, Long-term Customer..., SaaS, Team Leadership, Insurance, Business Strategy, Healthcare, CRM, Health Savings Accounts
Education
University of Illinois at Chicago
Master of Arts, Communications
University of Illinois at Urbana-Champaign
Bachelor of Arts, LAS
Conifer Health Solutions April 2014 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2012 - August 2013
Arrow Strategies June 2012 - August 2013
Epsilon October 2009 - June 2012
ATX Group 2009 - 2009
BCBSM 2005 - 2007
Skills
Business Analysis, Data Warehousing, Data Analysis, Access, Business Intelligence, MS Project, RUP, PL/SQL, Agile, Quality Assurance, UML, Customer Relations, XML, Test Planning, Testing, Change Management, Disaster Recovery, Product Management, Microsoft Office, Team Building, SQL, Business Strategy, Visio, SQL Server, SDLC, Requirements Analysis, Systems Analysis, Requirements Gathering, Crystal Reports, SharePoint, Databases, Analysis, Excel, Documentation, Process Improvement, Business Requirements, Data Modeling, Software Project..., Business Process, Integration, PMP, User Acceptance Testing, Vendor Management
Education
University of Northern Virginia 2005 — 2007
MBA, Management
University of Cape Town 1999 — 2001
Economics
TEKsystems / StateFarm Insurance 2012 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2011 - 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2006 - December 2010
Unisys April 2003 - January 2006
KSI Corporation July 1999 - April 2003
Skills
Insurance, SDLC, Business Analysis, Process Improvement, Requirements Gathering, Risk Management, Business Process..., PMO, Software Project..., IVR, Consulting, Agile Methodologies, IT Strategy, Business Intelligence, CRM, CTI, Cross-functional Team..., Infrastructure, Vendor Management, Enterprise Architecture
Education
The University of Chicago - Booth School of Business 2007 — 2010
MBA, Finance, Analytic Finance & Strategy
University of Cincinnati 1997 — 1999
M.S., Materials Engineering
Central Electrochemical Research Institute 1993 — 1997
B. Tech, Chemical & Electrochemical Engineering
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2013 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas November 2007 - December 2012
Chapman Schewe 1993 - 2007
Skills
Health Insurance, Health Savings Accounts, Insurance, Employee Benefits, Disability Insurance, HMO, Managed Care, PPO, COBRA, Health Policy, Life Insurance, Term Life Insurance, Brokers, Strategic Planning
Education
University of Houston
A G Equipment Company June 2014 - Present
Seeking New Opportunity October 2013 - June 2014
Gerdau Long Steel North America 2006 - 2013
Sheffield Steel Corporation (Now a wholly owned subsidiarity of Gerdau) 2001 - 2006
Sheffield Steel Corporation (Now a wholly owned subsidiarity of Gerdau) 1998 - 2001
Sheffield Steel Corporation (Now a wholly owned subsidiarity of Gerdau) 1994 - 1998
Sheffield Steel Corporation (Now a wholly owned subsidiarity of Gerdau) 1989 - 1994
Edgecomb metals 1988 - 1989
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 1986 - 1988
First Data Management Company 1984 - 1986
Skills
Data Center, Troubleshooting, Software Development, IT Management, Information Technology, SharePoint, ITIL, Servers, Process Improvement, ERP, Business Process, MS Project, IT Strategy, Integration, Visio, Vendor Management, IT Service Management, IT Operations, Business Analysis, Enterprise Architecture, Team Management, IT Outsourcing, Security, SAP, Project Management, Telecommunications, Cisco Technologies, Distributed Team..., Virtual Teams, Time Management, PMP, Microsoft Project, Management
Education
University of Central Oklahoma 1981 — 1983
B.S., Computer Science
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas November 2013 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2012 - November 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2011 - April 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2008 - April 2011
Littelfuse May 2007 - August 2007
Skills
Marketing, Project Management, Marketing Strategy, Strategic Planning, Market Research, Microsoft Excel, Customer Service, Data Analysis, Microsoft Office, Account Management, PowerPoint, Leadership, Analysis, Financial Analysis, Process Improvement
Education
University of Illinois at Urbana-Champaign - College of Business 2004 — 2008
Business Administration, Marketing
HireRight June 2013 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2006 - August 2009
Blue Cross Blue Shield of Oklahoma November 1999 - August 2006
Skills
Process Improvement, Operations Management, Salesforce.com, Customer Satisfaction, Team Leadership, Microsoft Office, Avaya, Enterprise eTime, Concur, PeopleSoft, Business Travel, Meridian Max, CentreVu, Communication Skills, Scheduling Tools, Coaching Staff, Team Mentoring, Supervisory Experience, Managerial, Department Budgeting, Call Center Development, Performance Metrics, Development Appraisals, User Documentation, Accountability, Committee Liaison, Customer Service, Budgets, Call Centers, Customer Retention, Workforce Management
Education
St. Gregory's University 2008 — 2010
BA, Business
Tulsa Community College
Associate's degree, Business Administration and Management, General
Enterprise Products August 2012 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 2011 - August 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 2009 - September 2011
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas May 2003 - March 2009
Skills
Management, Insurance, Customer Service, Microsoft Excel, Marketing, Team Building, Data Analysis, Analysis, Business Analysis, Project Planning, Human Resources, Problem Solving, Research, Account Management, Lotus Notes, Microsoft Office, PowerPoint, Time Management, Microsoft Word, Spreadsheets, HIPAA, Healthcare, Leadership, RightAngle
Education
University of Houston, C.T. Bauer College of Business 2009 — 2012
MBA, Business
HCSC March 2012 - Present
HCSC March 2012 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 2012 - Present
Richardson, TX April 1990 - Present
Skills
Visio, Community Development, Health Care Reform, Long-term Care, Insurance, Medicaid, HIPAA, Medicare, Employee Benefits, Healthcare, Provider Relations, Vendor Management, Process Improvement, SharePoint, Managed Care, Strategic Communications, Microsoft Office
Education
Texas State Technical College Harlingen 1979 — 1981
Associates degree, Legal Secretary
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas June 2013 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2011 - June 2013
Schawk July 2010 - September 2011
J&P Holdings, Inc. June 2006 - July 2010
Skills
Insurance, Business Analysis, Customer Relations, Microsoft Office, Excel, Word, PowerPoint, Process Improvement, Analysis, Documentation, Requirements Analysis, SDLC, Requirements Gathering, Quality Assurance, Data Analysis, Business Requirements, Software Documentation, Visio, Vendor Management, Databases, Project Management, Testing, User Acceptance Testing, Training, Troubleshooting, Software Implementation, Business Process, Software Project..., Healthcare Information..., Windows, Access, SQL, Program Management, Business Process..., Vendor Relationships, Vendor Contracts, Customer Service
Education
University of Illinois at Chicago 2000 — 2003
Bachelor of Art, English
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2011 - Present
Barbeck Communications July 2010 - July 2011
JC Penney October 2005 - March 2009
Illinois Secretary of State April 2008 - July 2008
Education
University of Illinois Springfield 2008 — 2011
Bachelor of Science, Biology
Springfield College in Illinois (Benedictine University) 2006 — 2008
Associates
TMF Health Quality Institute November 2014 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas October 2011 - November 2014
TMF Health Quality Institute August 2011 - October 2011
Xerox August 2005 - July 2011
Austin State Hospital May 1995 - July 2005
Skills
Healthcare, Hospitals, Clinical Research, Program Management, Medicaid, Medicine, Healthcare Information..., EHR, Critical Care, Healthcare Management, Behavioral Health, Emergency Medicine, Medicare, Physicians, Clinical Trials, Strategic Planning, EMR, Managed Care, Leadership, Patient Safety, Surgery, Public Speaking, Board Certified
Education
The University of Texas Health Science Center at Houston 1981 — 1985
MD
Trinity University 1977 — 1981
BA, Chemistry
Strake Jesuit College Prep
UnitedHealth Group December 2014 - Present
UnitedHealthcare May 2013 - December 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas February 2012 - May 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2010 - February 2012
Skills
Insurance, Underwriting, Management, Access, Analysis, Risk Management, Business Analysis, Financial Analysis, Team Building
Education
Southern Methodist University 2005 — 2010
Bachelor of Science (B.S.), Mathematics
Southern Methodist University - Cox School of Business 2005 — 2010
Bachelor of Business Administration (B.B.A.), Accounting
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas October 2011 - Present
Skills
Utilization Management, Case Managment, Health Insurance, Managed Care, Healthcare, Utilization Review, Social Services, Behavioral Health, Crisis Intervention, Mental Health
Education
University of Louisiana at Monroe 2004 — 2011
Doctor of Philosophy (PhD), Marriage and Family
University of Louisiana at Monroe 2003 — 2005
Master of Education (M.Ed.), Community Counseling
Health Care Service Corporation September 2013 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 2002 - 2012
Skills
Access, Business Analysis, Data Analysis, Process Improvement, Requirements Gathering, SAS, SDLC, SQL, Visio, Business Process..., Health Insurance, Program Management
Education
The Institute of Chartered Accountants of India
Chartered Accountant, Accounting, Tax, Cost and management accounting, Statistics
University of Calcutta
Master's degree, Accounting and Business/Management
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas December 2011 - Present
University of Texas at Tyler January 2009 - December 2011
Clinical Pathology Laboratories October 2007 - January 2009
Education
University of Texas at Tyler 2009 — 2011
MS, Biology
The University of Texas at Austin 2003 — 2007
BS, Microbiology
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas February 2006 - Present
Education
Tarrant County College 2009 — 2011
Legal, Paralegal Studies
University of Arkansas at Fayetteville 1983 — 1985
Business, Business
Humana May 2011 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas May 2010 - August 2010
Gen Re May 2009 - January 2010
Skills
Data Analysis, Problem Solving, Business Intelligence, SAS, SQL, Microsoft Office, iWork, Windows, Mac OS X
Education
The University of Connecticut 2007 — 2011
Bachelor of Science (B.S.), Actuarial Science
Action Properties - Roseville May 2006 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2004 - April 2006
Education
The University of New Mexico 1998 — 2002
BUS, Theatre/Communications
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2003 - Present
DCCCD January 1996 - May 2003
Siemens Dematic August 1999 - April 2003
Skills
Project Coordination, Project Planning, Project Implementation, Process Improvement, Visio, MS Project, Vendor Management, Quality Assurance, Business Analysis, Requirements Gathering, Software Documentation, ITIL, PMP, Networking
Education
The University of Texas at Dallas 1995 — 1998
BS, MIS
Manzano High 1978 — 1980
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2012 - Present
City of Chicago May 1990 - April 1999
Education
University of Illinois at Chicago 1977 — 1982
BA, Criminal Justice
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 2012 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 2012 - 2012
Health Care Service Corporation 2010 - 2012
Skills
Underwriting, General Insurance, Risk Management, Analysis, Lotus Notes, Process Improvement, Insurance, Health Insurance, Business Analysis, Access, Microsoft Excel, Microsoft SQL Server, Problem Solving, Property & Casualty..., Employee Benefits, Microsoft Office, Vendor Management
Education
University of Illinois at Urbana-Champaign 1996 — 1998
Bachelor's degree, Actuarial Science
Mother Guerin
The Bon Ton Stores Inc. October 2012 - Present
Independent Systems Integrators, Inc. November 2003 - October 2012
Thomson Reuters August 1996 - November 2003
Computer Horizons November 1994 - August 1996
ARI Network Services May 1993 - November 1994
Anderson Consulting - Systems Resource Group March 1992 - May 1993
Chicago Mercantile Exchange July 1985 - March 1992
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 1984 - July 1985
National Business Lists August 1982 - September 1984
Joanna Western Mills June 1979 - August 1982
Skills
Software Development, Project Management, DB2 for z/OS, Datacom, Cobol, VSAM, Rexx, Assembler, z/OS, CICS TS, TSO/ISPF, IDMS, COBOL, Database Design, Databases, DB2, Systems Analysis, SQL Tuning
Education
University of Illinois at Chicago 1975 — 1979
Bachelor of Science (B.Sc.), Mathematics and Computer Science
S. Daga & Assoc. P.C. August 1997 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas November 1984 - August 1997
A.F Furguson & Co, CA, India January 1980 - November 1983
Skills
Medicare Consultant, Cost Reporting, Medicare Cost Reports, Auditing, Indirect Taxation, Cost Accounting, Medicare, Financial Reporting, Tax, Accounting, Target Costing, Income Tax
Education
The Institute of Chartered Accountants of India 1973 — 1977
Chartered Accountant
Univ. Of Rajasthan and Univ of Bombay 1970 — 1973
BS and LL.B., Accounting and Law
Outcomes Health Information Solutions 2010 - 2011
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2007 - September 2008
State of New Mexico October 1998 - January 2007
Skills
Compliance Management, Project Coordination, Contract Management, Data Analysis, Customer Relations, Quality Auditing, Medical Billing, Staff Supervision, Bilingual-Spanish, Training & Development, Auditing, Compliance Audits
Education
The University of New Mexico - Robert O. Anderson School of Management 1986 — 1992
INTEGRIS Health March 2007 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas December 2001 - March 2007
Dean McGee Eye Institute May 1998 - August 1999
Skills
Internal Controls, Auditing, Financial Reporting, Accounting, Internal Audit, Financial Accounting, Accounts Receivable, Accounts Payable, General Ledger, Account Reconciliation, PeopleSoft
Education
University of Central Oklahoma 1999 — 2001
Bachelor of Science, Accounting
INTERA Incorporated April 2010 - Present
Lovelace Health System February 2009 - April 2010
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas February 2007 - January 2009
Epsilon Systems Solutions, Inc. 2005 - 2007
Furr's Supermarkets 1997 - 2001
Skills
Technical Writing, Proposal Writing, Editing, Newsletters, Research, Project Management, Copy Editing, Management, Data Analysis, Document Development, Proposal Management, System Documentation, Teamwork
Education
The University of New Mexico
Bachelor of Arts (BA), English Language and Literature, General
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas December 1989 - Present
Skills
Health Insurance, Medicare, Utilization Management, Insurance, Disease Management, Provider Relations, Certified Case Manager, Managed Care, Medicaid, Health Policy, Utilization Review, Claim
Education
TAFE
University of Southern California
Bachelor of Commerce (B.Com.), Business, Management, Marketing, and Related Support Services
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2005 - Present
BCBSTxHCSC June 2003 - June 2005
BCBSTx HCSC November 1994 - June 2003
Education
Texas State University-San Marcos
Bachelor's degree, Criminology
HCSC May 2015 - Present
HCSC June 2014 - May 2015
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas October 2012 - June 2014
Lewis & Ellis, Inc. May 2012 - August 2012
McKinney Sea Lions Swim Team September 2009 - May 2012
McKinney Sea Lions Swim Team September 2007 - August 2009
Education
The University of Texas at Dallas 2011 — 2014
Actuarial Science
Henderson State University 2010 — 2011
Mathematics
Unknown 2012 - 2015
Ciber September 2012 - October 2012
Availity November 2006 - February 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas October 2003 - November 2006
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 1997 - October 2003
Skills
EDI, SDLC, Testing, HIPAA, Requirements Analysis, Business Analysis, Quality Assurance, Medical Coding, Account Reconciliation, General Ledger, Payroll, SharePoint, ANSI X12, Accounts Receivable, Collections, OnTime, CompLink, Secure FTP, Salesforce
Education
University of Phoenix 2002 — 2005
Bachelor of Science (BS), Business Administration and Management, General
Southwestern Illinois College 1985 — 1987
Associate of Arts and Sciences (A.A.S.), Computer and Information Sciences and Support Services
American HomePatient 2000 - 2003
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 1996 - June 2000
Skills
Customer Service, Data Entry, Collections, Telecommunications, Organizational..., Goal Oriented, Enthusiastic..., Team-oriented, Claims Resolution, claims processing, Medicare/Medicaid..., Medical Billing, Medical Terminology, Medical Coding
Education
Southwestern Illinois College 1983 — 1986
Word Processing/Data Processing
Cahokia Senior High School 1979 — 1983
HIgh School Diploma, Business
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 1990 - Present
Education
Texas Wesleyan University 1984 — 1986
MS, nursing science
University of Tx 1968 — 1972
BS, Registered Nursing
Alorica July 2010 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 1980 - January 2008
Skills
Call Center, PowerPoint, Microsoft Word, Microsoft Excel, Administrative..., Customer Oriented, Customer Experience, Analytical Skills, Problem Solving, Conflict Resolution, Leadership, Coaching, Computers, Interpersonal..., Time Management, Organization &..., Goal Oriented, Teamwork
Education
Ultimate Medical Academy-Tampa 2012 — 2012
Medical Office and Billing Specialist, Medical/Clinical Assistant
Van Alstyne ISD 1964 — 1976
Diploma, General Education
Drug Warehouse August 2007 - June 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 1988 - December 2010
Skills
Microsoft Office, Microsoft Operating..., Database Administration, 10 Key, Office Equipment..., Office Equipment..., Exceptional Listener, Public Relations, Adaptability, Dependability, Initiative, Time Management, Judgment and Decision..., Educational Technology, Education, Legal Research, Legal Assistance
Education
Tulsa Community College 1985 — 1987
Associate's degree, Paralegal Studies, A
University of Tulsa 1974 — 1982
Bachelor of Applied Science (B.A.Sc.), Early Childhood Education, A