CIGNA HealthCare
Industry: Insurance company
DescriptionCigna is an American worldwide health services organization based in suburban Bloomfield, Connecticut and Philadelphia, Pennsylvania. Customer service: 020 8652 1313 Headquarters: Philadelphia, Pennsylvania, United States CEO: David Cordani (25 Dec 2009–) Subsidiaries: Express Scripts, Healthspring, Inc.,
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CIGNA HealthCare Employees
10Thoughts June 2015 - Present
Cigna January 2014 - June 2015
Cigna Healthcare May 2011 - January 2014
Skills
Sales, Public Speaking, Sales Presentations, Microsoft Office, Social Media, Research, Data Analysis, Financial Analysis, Market Research, Account Management, Salesforce.com, Health Insurance, Client Development, Analytics, Leadership, Marketing
Education
Columbia University - Columbia Business School 2015 — 2017
Master of Business Administration (MBA)
Trinity College-Hartford
Bachelor of Arts, Economics
USAF, 96th Medical Group, Eglin Hospital July 2014 - Present
USAF, 51st MDG, Osan Hospital July 2013 - July 2014
USAF, 1 SOSS, OSM July 2011 - July 2013
USAF, HQ AFSOC/SG July 2010 - July 2011
USAF, 18th Aeromedical Evac Squadron July 2007 - July 2010
USAF, 95 MDG, Edwards Clinic August 2006 - July 2007
USAF, 95 MDG, Edwards Clinic July 2004 - August 2006
CIGNA Healthcare June 2001 - February 2004
Blue Cross Blue Shield of Georgia September 1997 - July 2001
Skills
Defense, DoD, Government, Military, Security Clearance, Policy, Team Leadership, Command, Operational Planning, Organizational..., National Security, Information Assurance, Air Force, Military Experience, Military Operations, Program Management
Education
Columbus State University 1999 — 2001
Master's degree, Health/Health Care Administration/Management
Columbus college 1989 — 1993
Bachelor of Science (B.S.), Health Services/Allied Health/Health Sciences, General
Unum June 2006 - Present
CIGNA Healthcare 2003 - 2006
Skills
Disability Insurance, Insurance, Health Insurance, Business Analysis, Employee Benefits, Life Insurance, Term Life Insurance, Accident, Business Requirements, Project Management, Underwriting
Education
Covenant College
MedSynergies June 2013 - Present
Health Management Associates, Inc. February 2012 - June 2013
Texas Health Physician Group November 2006 - February 2012
TienaHealth 2005 - 2006
Health Receivables, Inc. 1999 - 2004
CIGNA Healthcare 1985 - 1998
Blue Cross Blue Shield of Texas 1984 - 1985
Skills
Healthcare Management, Billing, Accounting, Hospitals, Healthcare, Credentialing, Physicians, Invoicing, Six Sigma, Recruiting, Revenue Cycle, Physician Relations, Payroll, Financial Reporting, HIPAA, Orthopedic, Healthcare Consulting, Cardiology, Operations Management, Practice Management, Medical Billing, EHR, Healthcare Industry, EMR, Accounts Receivable, Medicare, Leadership, Managed Care, Medical Coding, Healthcare Information..., Management, Training, Team Building
Education
Dallas Christian College 2012 — 2016
Bachelor’s Degree, Business Administration and Management, General
Coventry Health Care, an Aetna Company October 2013 - Present
Coventry Health Care February 2011 - October 2013
Coventry Health Care 2002 - 2010
Coventry Health Care, Princiapl Healthcare 1996 - 2002
CIGNA Healthcare 1992 - 1994
Equicor 1990 - 1992
Equicor 1989 - 1990
Equicor 1989 - 1989
Skills
Provider Relations, Health Insurance, Vendor Management, Medicare, Managed Care, Medicaid, HIPAA, PPO, SharePoint, Process Improvement, Healthcare, Insurance, HMO, Customer Service, Leadership, Strategic Planning
Education
Wichita State University 1986 — 1988
Bachelor's degree, Business Administration and Management, General
Crowder College 1984 — 1986
Associates Degree
Blue Springs High School 1980 — 1984
Employed January 2014 - Present
Aetna October 2010 - December 2013
CIGNA Healthcare February 2010 - October 2010
In-Compass Health @ St. Joseph's Hospital April 2006 - August 2008
Gentiva Health Services April 2004 - April 2006
First Health December 2002 - March 2004
Women's Care Florida January 2001 - December 2002
Oxford Health Plans July 2000 - January 2001
Humana March 1995 - July 2000
Skills
PPO, Provider Relations, HMO, Medicare, Medicaid, Health Insurance, HIPAA, Claims Resolution, Managed Care, Medicare Part D, Claim, Insurance, Network Development, Healthcare, Healthcare Management, Data Entry, Employee Benefits, HCPCS, Call Center, Access, Medical Terminology, ICD-9, Credentialing, CPT, Physicians, Utilization Management, Invoicing, Healthcare Consulting, Hospitals, Healthcare Industry, Health Policy, Revenue Cycle, Disease Management, HEDIS, Medicare/Medicaid..., Medical Compliance, Call Centers
Education
Concorde Career Institute-Tampa 2002 — 2002
Certification, Medical Insurance Coding Specialist/Coder
Cigna Healthcare May 2014 - Present
UPMC August 2012 - May 2014
Concordia of Franklin Park/Wexford December 2011 - August 2012
Celtic Healthcare, Inc May 2006 - November 2011
Skills
Case Management, Managed Care, Long Term Acute Care, Rehabilitation, Hospitals, Long-term Care, Homecare, Patient Safety, Healthcare, EMR, Nursing Education, Healthcare Information..., Quality Improvement, Palliative Care, Medicare, Cpr Certified, HIPAA, BLS, Medicaid, Hospice, Nursing, Customer Service, Acute Care, Healthcare Management, Elder Care, Patient Advocacy, Leadership
Education
Waynesburg University 2012 — 2014
MSN/MBA
Community College of Allegheny County 2000 — 2002
Associate Degree in Nursing
University of Pittsburgh 1999 — 2000
N/A, Occupational Therapy/Therapist
N/A
Certified Case Manager, Case Management
Cigna Healthcare October 2010 - Present
EOS CCA January 2009 - June 2010
ATA Airlines May 2002 - October 2004
Carnegie Printers May 2000 - May 2001
United Airlines June 1998 - May 2000
Education
University College of Belize 2006 — 2008
General Studies
Columbia College Chicago 1994 — 1995
Fashion/Apparel Design
The Southeast Permanente Medical Group April 2010 - Present
The Southeast Permanente Medical Group June 1998 - Present
CIGNA Healthcare June 1988 - April 1998
Skills
Healthcare, Risk Management, Risk Assessment, Occupational Health, Strategic Planning, Process Improvement, Change Management, Project Management, Healthcare Management, Hospitals, Microsoft Excel, Coaching, Data Analysis, Research, Clinical Research, Customer Service, Microsoft Office, PowerPoint, OB/GYN
Education
Cornell University New York Hospital 1982 — 1986
Internship & Residency, Ob/Gyn
Harvard Medical School 1978 — 1982
Doctor of Medicine (MD)
Columbia University in the City of New York 1974 — 1978
Bachelor's degree, Chemistry
OLM
CIGNA Healthcare 2003 - Present
Prudential Financial January 1982 - January 1998
Skills
Visio, HIPAA, Healthcare Information..., Medicare, EMR, SDLC, EHR, Process Improvement, Healthcare, Software Documentation
Education
Terry Parker High School 1976 — 1978
Covenant College
Florida Community College at Jacksonville
Associate of Science (A.S.), Data Processing
Anthem, Inc. February 2015 - Present
Cigna June 2014 - February 2015
Bloom Health September 2012 - June 2014
CIGNA Healthcare September 2011 - September 2012
CIGNA Healthcare September 2010 - September 2011
CIGNA Healthcare December 2007 - September 2010
Crutchfield Dermatology March 2006 - November 2007
Skills
Customer Service, Event Planning, Healthcare, Management, Mental Health, EAP, Program Development, Public Speaking, Conflict Resolution, Strategic Planning, Account Management, Project Management, Broker Relationships, Health Insurance, Outlook, Microsoft Office, PowerPoint, Microsoft Excel, Brokers, Employee Benefits, Managed Care
Education
Concordia University-St. Paul 2011 — 2012
Master of Arts (M.A.), Strategic Communication Management
University of Wisconsin-River Falls 2003 — 2005
BAS, Marketing Communication, Journalism
Kforce - Ocwen Financial Corporation April 2015 - Present
Cortiva Institute (Stein Education Management Group) March 2015 - Present
InnerSource Wellness Center LLC May 2014 - Present
CIGNA Healthcare April 2013 - March 2014
CIGNA Healthcare December 2009 - April 2013
Goldey Beacom College August 2009 - April 2013
Wilmington University January 2002 - April 2013
InnerSource Consulting Group LLC January 2009 - January 2010
Bank of America, MBNA 2006 - 2009
MBNA America Bank February 1993 - January 2006
Skills
Vendor Management, Cross-functional Team..., Program Management, Process Improvement, Risk Management, Operations Management, Contract Negotiation, Leadership, Sourcing, Strategic Planning, Mergers & Acquisitions, Team Building, Change Management, Project Management, Analysis, Problem Solving, Project Planning, Performance Management, Supply Chain Management, Procurement, Supply Management, Team Management, Outsourcing, Contract Management, Strategic Sourcing, Human Resources, Process Engineering, Customer Service, Resource Management, Budgets, Project Portfolio..., Vendor Relations, Contract Negotiations, Supplier Management, Cost Reduction, BPO, Planning, Strategic Negotiations, Wellnes, Energy Healing, Vibrational Healing, Reiki, Spirituality, holistic health
Education
Wilmington University 1997 — 2002
Doctor of Education (EdD), Education Innovation and Leadership
Wilmington University 1993 — 1997
Master of Business Administration (M.B.A.), Business Administration
Goldey-Beacom College 1980 — 1984
BS, Accounting/Computer Science
Cortiva Institute-Pennsylvania School of Muscle Therapy
Licensed Massage Therapist (LMT) DE, PA
Emerson Theological Institute
Attending, Practitioners License
Fresenius Medical Care North America May 2008 - Present
U.S. Coast Guard July 1988 - October 2013
TeleGlass National November 2006 - May 2008
OneBeacon Insurance September 2002 - November 2006
CIGNA Healthcare February 2001 - August 2002
Skills
Program Management, Cross-functional Team..., Medical Devices, Project Management, Strategic Planning, Process Improvement, Business Process..., Leadership, Product Launch, Product Management, Competitive Analysis, Operations Management, Analysis, Management, Six Sigma, Budgets, Healthcare
Education
Columbia Business School 1992 — 1994
MBA, Management Science
United States Coast Guard Academy 1984 — 1988
BS, Electrical Engineering
Winship Cancer Institute of Emory University November 2013 - Present
Winship Cancer Institute of Emory University January 2012 - Present
Winship Cancer Institute of Emory University September 2004 - March 2006
Winship Cancer Institute of Emory University January 2001 - September 2005
CIGNA Healthcare September 2000 - January 2001
BlueCross BlueShield of Tennessee September 1998 - August 2000
Omni Home Infusion Company September 1997 - August 1998
Parkridge Medical Hospital May 1995 - September 1997
Parkridge Medical Hospital May 1992 - May 1995
Skills
Community Outreach, Customer Service, Event Planning, Health Insurance, Healthcare Management, Leadership Development, Microsoft Office, Process Improvement, Team Building, Team-oriented, Healthcare, Management, Transplant, Utilization Management, BMT, Case Managment, Cpr Certified, Event Management, Hospitals, Leadership, Nursing Management, Microsoft Word, Bone Marrow..., Case Management, Clinical Research, Nursing, Physicians, Quality Improvement, CPR Certified, Medicine
Education
Southern Adventist University 1989 — 1992
Associate of Science (AS), Registered Nursing/Registered Nurse
Covenant College 1999 — 2001
Bachelor of Applied Science (BASc), Organizational Leadership
MassMutual Financial Group March 2015 - Present
MassMutual Financial Group March 2004 - February 2015
MassMutual Financial Group May 2003 - March 2004
ConnectiCare January 2001 - May 2003
CIGNA Healthcare May 1993 - January 2001
Skills
Vendor Management, Expense Management, Creative Services, Team Leadership, Operations Management, Strategic Leadership, Client Relationship..., Supplier Negotiations, Process Engineering, Production Management, Document Management, Marketing Communications, Corporate Services, Change Management, Team Building, Production Managment, CRM, Enterprise Software, Process Improvement, Management, Marketing, Strategy, Supplier Negotiation, Leadership, SDLC, Business Process..., Financial Services, Insurance, Cross-functional Team..., Business Analysis, Risk Management, Outsourcing, Project Portfolio..., Program Management, Executive Management, IT Strategy, Business Intelligence, Resource Management, Requirements Gathering, Relationship Management, Business Process, Visio, Business Requirements, Project Management, Strategic Planning, Thought Leadership, Competitive Analysis
Education
Connecticut College
B.A.
Chubb Insurance September 2013 - Present
Chubb 2010 - September 2013
Chubb 2007 - 2010
Chubb Insurance 2003 - 2007
ADVISEN Ltd. 2001 - 2002
Prudential Insurance 1998 - 2000
CIGNA Healthcare 1994 - 1998
Continental Insurance Company 1986 - 1994
Education
University of Pennsylvania - The Wharton School 1999 — 2001
MBA
Cornell University 1986 — 1990
BS
Neptune High School 1982 — 1986
Diploma
Cigna January 2015 - Present
CIGNA Healthcare September 2012 - December 2014
Gay Men's Health Crisis September 2011 - September 2012
Human Rights Campaign, New Yorker's for Marriage Equality Campaign May 2011 - June 2011
National Council of Jewish Women September 2010 - May 2011
The Public Theater May 2009 - August 2009
Farrar, Straus and Giroux May 2008 - August 2008
ELLE Magazine May 2007 - August 2007
Skills
Microsoft Office, Fundraising, Grant Writing, Grant Applications, Special Events, Volunteer Management, Volunteer Coordination, Program Development, Program Evaluation, Program Planning, Creative Arts, Public Relations, Proposal Writing, Creative Writing, Writing Skills, Research, Event Management, Marketing, Grants, Facebook, Philanthropy, Strategic Planning
Education
Columbia University in the City of New York 2010 — 2012
M.S.S.W, Masters of Science in Social Work, 3.7
Ithaca College 2005 — 2009
B.S., Communications, Sociology, English Literature, 3.6
JBS Medical Consulting/Sole Proprietor 2010 - Present
CIGNA Healthcare 2007 - 2010
CIGNA Healthcare 2003 - 2006
CIGNA Healthcare 1999 - 2003
CIGNA Healthcare January 1991 - January 2000
CIGNA Healthcare January 1983 - January 1991
St Joseph's Hospital January 1981 - January 1984
Desert Samaritan Hospital January 1974 - January 1976
Warwick Healthcare Center January 1970 - January 1972
Education
University of Phoenix 1999 — 2001
BSN, Nursing
Gateway Community College
ADN, Nursing
Community College of Rhode Island
Diploma - Licensed Practical Nursing
Rhode Island Junior College
AA Degree
CGI Federal, Inc. May 2013 - Present
CIGNA Healthcare June 2005 - December 2012
National City Bank February 1995 - June 2005
University of North Dakota 1993 - 1994
United States Air Force 1987 - 1994
Skills
Operations Management, Business Process, Six Sigma, Lean Six Sigma, Project Portfolio..., Vendor Management, MS Project, Resource Management, Business Requirements, Business Analysis, Visio, Requirements Gathering, Scope Management, Project Management, Classroom Management, Air Traffic Control, Training Delivery, Budget Monitoring, Planning Budgeting &..., Change Management, Strategic Transformation, Functional..., Conducting Interviews, Offshore Outsourcing, Strategic Planning, Quality Measures, Communication, Virtual Management, Process Quality..., Team Leadership, Offshore Team Leadership, Offshore Operations, Quality Process..., Identifying New..., Department Organization, Divisional Management, Cost Reduction..., Cost Reduction..., Action Plan Development, Public Meeting..., Driving Results, Driving Efficiencies, Stressful Situations, Operational Focus, Coaching, Execution of Business..., Development Of Employees, Teaching Classes, Quality Operations, Best Practices
Education
Embry Riddle Aeronautical University-Worldwide 1992 — 1999
Master of Business Administration (MBA), Business Administration
Embry Riddle Aeronautical University-Worldwide 1990 — 1992
Bachelor of Applied Science (B.A.Sc.), Professional Aeronautics
Community College of the Air Force 1987 — 1990
Associate of Science (AS), Airway Science
Prudential Financial March 2014 - Present
Prudential Financial September 2011 - March 2014
Prudential Financial 2010 - 2011
Prudential Financial 2008 - 2010
Prudential Financial 2007 - 2008
CIGNA Healthcare February 2007 - August 2007
CIGNA Healthcare January 2005 - February 2007
Education
Cornell University 2001 — 2004
Bachelor's, Math, Economics
Columbus Events Group, LLC 2012 - Present
Huntington National Bank 1999 - 2010
CompuServe 1995 - 1998
CIGNA Healthcare 1993 - 1995
Skills
Loans, Personal Loans, Insurance, Customer Service, Disaster Recovery, Management, Credit, Retail, Access, Banking, Finance, Account Reconciliation
Education
Columbus State
Associates of Science
ShopRunner September 2014 - Present
The Children's Hospital of Philadelphia September 2011 - August 2013
The Children's Hospital of Philadelphia March 2010 - September 2011
Drexel University August 2008 - March 2010
Drexel University March 2009 - June 2009
AGI September 2008 - March 2009
CIGNA Healthcare September 2007 - March 2008
Skills
Python, Web Applications, Programming, Machine Learning, Testing, Linux, C, HTML, JavaScript, Software Development
Education
Cornell University 2013 — 2014
Master of Engineering (M.Eng.), Computer Science
Drexel University 2006 — 2011
Bachelor of Science (B.S.), Artificial Intelligence, Operating Systems with Minor in Mathematics
Cigna August 2013 - Present
CIGNA Healthcare April 2000 - Present
Home Care of St Francis Hospital January 1993 - April 2000
Doctors Hosptial June 1982 - June 1985
Skills
Nursing, Healthcare, Leadership, Healthcare Management, Clinical Research, Utilization Management, Quality Management, Project Management, Oral & Written..., Written & Oral..., Team Leadership, Healthcare improvement, Healthcare Consulting, Event Management, HEDIS
Education
Harvard University 2012 — 2012
Troy State University
Bachelor of Science in Nursing, Nursing, Cum Laude
Columbus State University 1978 — 1980
Associate Science of Nursing, Nursing
The Phoenix Residence, Inc. December 2008 - Present
Lyngblomsten Care Center March 2005 - April 2007
CIGNA Healthcare November 1998 - October 2002
Skills
Management, Staff Mgmt, Staff Oversight, Fundraising, data entry, Customer Service, Supply Management, Phtotography, Healthcare Industry, First aid certified, Cpr Certified, Small Business, Microsoft Word, PowerPoint, Outlook, Cloud Applications
Education
Dakota County Technical College 2003 — 2006
Buisness Entrepreneur Certificate, Entrepreneurial and Small Business Operations
Humboldt Senior High School 1994 — 1998
GENPACT LLC October 2009 - Present
Talent Asset Group February 2003 - October 2010
CIGNA Healthcare 2000 - 2004
Warner Lambert 1997 - 2000
Hitachi America 1994 - 1997
Skills
Technical Recruiting, Human Resources, Talent Acquisition, MIS, Recruiting, Quality Assurance, Executive Search, Applicant Tracking..., Internet Recruiting, Sourcing, Career Development, Staff Development, Management, Deferred Compensation, Leadership, Talent Management, Negotiation, Business Strategy, Contract Negotiation, Team Management, BPO, Benefits Negotiation, Training, Performance Management, Search, Employee Training, Employee Engagement, Vendor Management, Staffing Services, Contract Recruitment, CRM, Employee Relations, Analysis, Temporary Placement, HR Consulting, Hiring, Consulting, Outsourcing, College Recruiting, HRIS, Onboarding, Interviews, Screening, Screening Resumes, Organizational..., Employer Branding, Personnel Management
Education
University of New Haven 1999 — 2001
MBA, Business
University of New Haven 1999 — 2001
MBA
Connecticut College 1985 — 1989
BA, Sociology
Azara Healthcare November 2014 - Present
Perficient November 2010 - October 2014
CIGNA Healthcare December 2005 - July 2010
Great-West/CIGNA Healthcare May 2003 - December 2005
CompuWorks Systems, Inc 2000 - 2003
CompuWorks 2000 - 2003
Higher Education Information Center 1993 - 1997
Skills
Business Analysis, HIPAA, Project Management, SDLC, Product Management, Business Intelligence, Management, Management Consulting, Process Improvement
Education
Colonie Central High School
Cornell University
BS
Northeastern University
MS
Anthem, Inc. June 2014 - Present
Correct Care Solutions March 2013 - June 2014
WellCare December 2011 - December 2012
Providias Health Connections April 2011 - January 2012
Principal Financial Group September 2009 - November 2010
Principal Financial Group September 2008 - November 2010
CIGNA Healthcare February 2006 - September 2008
CIGNA Healthcare November 2004 - January 2006
Skills
Strategic Planning, Product Management, Leadership, Health Plan Operations, Change Management, Healthcare, Medicaid, Contract Negotiation, Strategy, Medicare, Physicians, Hospitals, Provider Relations, HMO, PPO, Network Development, Managed Care, Healthcare Industry, Health Insurance, Insurance, Health Policy, Practice Management, HIPAA, Process Improvement, Healthcare Consulting, Healthcare Information..., Executive Management, Healthcare Management, Program Management, Informatics, EHR, Medicare Part D, Revenue Cycle, Management, Credentialing, Claim, Medical Billing, Pharmacy Benefit..., Quality Improvement, Analysis, Disease Management, EMR, Revenue Cycle Management, Medicine, Physician Relations, Medical Coding, Strategic Partnerships, Employee Benefits, ICD-9, Utilization Management
Education
Cumberland College 1974 — 1978
BS, Health Care
Cigna June 2015 - Present
CIGNA Healthcare May 2009 - June 2015
CIGNA Healthcare January 2010 - May 2010
Cigna Healthcare July 2008 - May 2009
Great-West Healthcare August 2006 - July 2008
Bonfils Blood Center August 2002 - June 2006
Jewell Insurance Associates 1996 - 2000
Skills
Healthcare, Customer Service, Process Improvement, Training, Team Building, Outlook, Public Speaking, Access, Microsoft Excel, Leadership Development, Nonprofits, Microsoft Office, Data Entry, Employee Benefits, Business, Visio, HIPAA, Insurance, PowerPoint
Education
Regis University 2010 — 2012
MSOL, MS in Organizational Leadership with certification in Executive Leadership and Project Management
Metropolitan State University of Denver 2000 — 2005
B.A., History, minor in Political Science
Community College of Denver 1992 — 1995
Certificate, Paralegal Studies
Windsor High School 1988 — 1992
Diploma, General Studies
ALG Healthcare Finance and Analytics LLC August 2014 - Present
Medical Home Network January 2012 - June 2014
WellCare March 2005 - March 2011
Harmony Health Plan July 2002 - June 2004
CIGNA Healthcare July 2000 - February 2002
Wellpoint, formerly Rush Prudential June 1997 - June 2000
Kaiser Permanente - Northeast Region June 1989 - May 1997
Skills
Medicare, Medicaid, Managed Care, Provider Relations, Health Economics, Health Policy, HMO, Healthcare Consulting, PPO, Health Insurance, Healthcare, Healthcare Information..., Data Analysis, Process Improvement, Disease Management, Healthcare Management, Network Development, Executive Management, Medicaid Managed Care, SAS, Software Documentation, Healthcare Industry, Utilization Management, Revenue Cycle Management, Medicine, Performance Improvement, Hospitals, Insurance, HIPAA, Physician Relations, Revenue Cycle, Physicians, Medicare Part D, Pharmacy Benefit..., Quality Improvement, EHR, Informatics, Medical Billing, Claim, Long-term Care, Healthcare Finance
Education
University of Massachusetts, Amherst 1987 — 1989
MBA
University of Massachusetts, Amherst 1987 — 1989
MPH, Health Care Administration
Cornell University 1982 — 1985
BS, Life Sciences
Chiltern (formerly Theorem) September 2015 - Present
Theorem Clinical Research January 2010 - Present
PSPS: Philadelphia Society of People & Strategy January 2014 - Present
INC Research (via acquisition of MDS Pharma Services) July 2009 - November 2009
MDS Pharma Services July 2007 - July 2009
GlaxoSmithKline August 1997 - February 2007
CIGNA Healthcare August 1985 - August 1997
Skills
HR Metrics, Talent Management, Leadership Development, Mergers, Team Building, Strategy, Management, Personnel Management, Leadership, Strategic Planning, Culture Change, Employee Training, Business Planning, Executive Management, HR Transformation, Interviews, Program Management, Employment Law, Sourcing, Mergers & Acquisitions
Education
Cornell University 2012 — 2012
Certificate in Executive Leadership
LaSalle University
BA,, Psychology, Labor Relations
University of Pennsylvania
coursework at UPenn, Masters Program in Organizational Dynamics
SoftLayer Technologies, an IBM Company August 2009 - Present
HealthMarkets December 2003 - November 2008
Concentra Health Services 1998 - 2002
Blue Cross and Blue Shield 1997 - 1998
CIGNA Healthcare 1996 - 1997
CIGNA Healthcare 1994 - 1996
Skills
SDLC, SQL, Business Intelligence, Data Warehousing, Data Modeling, Unix, Requirements Gathering, T-SQL, PL/SQL, Integration
Education
Dallas County Community College 2009 — 2009
Oracle 10g Database Administration II
The George Washington University 2007 — 2007
Certificate, Logical Data and Process Modeling
International Institute for Learning 2000 — 2000
Certificate, Project Management Certificate
Blue Cross Blue Shield of Texas 1997 — 1997
Certificate, TQM- Total Quality Management
Dallas Baptist University August 2001 - Present
North Carolina State University 2000 - 2001
CIGNA Healthcare December 1999 - 2000
Skills
Marketing, Enrollment Management, Higher Education, Budget, Management, Social Media Marketing, Public Speaking, Event Management, Budgets, Social Media, Public Relations, Editing, Non-profits, Research, Teaching, Social Networking
Education
Dallas Baptist University 2002 — 2003
M.Ed., Higher Education
The University of Texas at Austin 1994 — 1998
BA, English
UnitedHealth Group May 2011 - Present
Elenicorp, Inc. January 2005 - May 2011
Travelers August 2010 - January 2011
CVS Caremark / MinuteClinic November 2009 - May 2010
Milford Mgmt. Group, Inc. January 2005 - May 2009
CIGNA Healthcare August 2008 - April 2009
Yale University January 2008 - May 2008
State of Connecticut July 2007 - October 2007
CIGNA, Inc. May 2006 - June 2007
Pfizer, Inc. January 2005 - April 2006
Skills
Program Management, Business Transformation, IT Transformation, Budget Management, Operations Management, Cost Reduction..., Public Safety, Emergency Services, Change Management, Organization..., Organizational..., Clinical Management, Health Information..., Pharmaceuticals, Medical Technology, Hospital Operations, Healthcare Consulting, Financial Systems, Department Budgeting, Financial Systems..., Performance Improvement, Management, Vendor Management, Budgets, Cross-functional Team..., Consulting, Leadership, Project Management, IT Strategy, Executive Management, Analysis, Enterprise Software, Quality Assurance, Solution Architecture, Team Leadership, Management Consulting, Business Process..., Strategic Planning, Talent Management, Business Strategy, Business Process..., Human Resources, Project Portfolio..., Governance, Strategic Partnerships
Education
Columbia University in the City of New York
Pharmaceutical Sciences: Health Sciences
Fairleigh Dickinson University
BS, MT, Medical Technology; Clinical Microbiology
New York University
MPA, Health Policy; Planning; Administration
Deloitte Touche Tohmatsu Limited September 2012 - Present
Community Health Systems April 2008 - October 2012
Ardent Health Services March 2007 - April 2008
CIGNA Healthcare July 1999 - March 2007
United States Air Force 1989 - 1999
Skills
Microsoft SQL Server, HIPAA, EHR, Disaster Recovery, HL7, Healthcare Information..., Databases, Troubleshooting, System Administration, Integration, Database Administration, SQL, Servers, Oracle, SQL Tuning, Software Documentation
Education
Community College of the Air Force 1994 — 1999
Associate, Computer Systems Programming
West Virginia University Institute of Technology 1989 — 1990
CIGNA Healthcare March 2007 - Present
CIGNA 2007 - Present
Accenture July 1992 - February 2007
Accenture (formerly Andersen Consulting) 1992 - 2007
Education
Cornell University 1991 — 1992
MS, Electrical Engineering
Cornell University 1987 — 1991
BS, Electrical Engineering
Danbury High 1984 — 1987
UnitedHealthcare June 2011 - Present
IBM June 2009 - June 2011
CIGNA Healthcare January 2008 - January 2009
Deutsche Bank June 2007 - December 2007
IBM Global Services January 2006 - January 2007
TSC 2005 - 2006
GE Capital January 2000 - January 2005
GE Capital 2000 - 2002
Education
Western Connecticut State University 1988 — 2000
BA, Ecomic Mgr, Comp SCI Minor
Western Connecticut State University 1988 — 2000
BA, Economics
Connecticut College 1983 — 1987
AS, Computer SCI
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas May 2013 - Present
LifeWorks Counseling Center August 2009 - Present
CIGNA Healthcare March 2011 - May 2013
Dallas Christian College February 2010 - March 2011
Dallas Metrocare Services November 2007 - March 2011
LifeWorks Counseling Center February 2007 - November 2007
Duncanville Independent School District, Duncanville TX September 2006 - February 2007
Skills
CBT, Post Traumatic Stress, Mental Health, Psychology, Theology, Stress, Psychotherapy, Case Management, Training, Family Therapy, Healthcare, Clinical Research, Teaching, Case Managment, Mental Health Counseling
Education
Dallas Baptist University 2006 — 2008
MA, Counseling
Freed-Hardeman University 2002 — 2006
BS, Psychology, Philosophy
Cigna March 2014 - Present
CIGNA Healthcare October 2011 - March 2014
CIGNA February 2008 - October 2011
Skills
Health Education, Utilization Management, Nursing, Healthcare Management, Disease Management, Medical/Surgical, Health Promotion, Healthcare, Managed Care, Case Management, Patient Advocacy, Medicare, Case Managment
Education
Crown College
BSN, Registered Nursing/Registered Nurse
Ridgewater College
Associate of Science (AS), Nursing Science
Cigna March 2015 - Present
CIGNA Healthcare June 2005 - March 2015
Aon Consulting November 2004 - May 2005
CIGNA Healthcare August 2000 - October 2004
Washington Mutual August 1998 - August 2000
Skills
Health Insurance, Underwriting
Education
Covenant College 1991 — 1995
The Segal Company August 2006 - Present
Mercer January 2005 - August 2006
CIGNA Dental August 2002 - January 2005
CIGNA Healthcare February 1992 - August 2002
Mutual of Omaha January 1987 - February 1992
Skills
Healthcare, Health Insurance, Benefits Administration, Organizational..., Insurance, Managed Care, Underwriting
Education
Creighton University 1990 — 1991
MBA, Finance
University of Nebraska at Omaha 1981 — 1986
BS, Finance
Colavito and Associates, LLC September 2012 - January 2013
Stewart Title Guaranty Company July 2006 - October 2011
Stewart Title Guaranty Company June 2004 - July 2006
Atlantic Imaging Group January 2003 - August 2003
CIGNA Healthcare May 1998 - October 2002
Skills
Administrative Support, Data Entry, Word, Confidentiality, Customer Service, Fax, Microsoft Office, Teamwork, Time Management, Accounts Payable, Telephone Skills, Internet Research, Office Equipment, Billing, Expenses, Supplies, Research, English, Inventory Management, Purchasing, Problem Solving, Excel, Typing, Outlook, Adobe Acrobat, Writing, Accounts Receivable
Education
County College of Morris 1985 — 1986
Business Administration
Roxbury High School 1981 — 1985
Diploma, Business Administration
Strategic Healthcare Consulting 2012 - Present
Ethicon September 2010 - February 2012
DentaQuest 2012 - 2012
Sanofi Pasteur November 2008 - September 2010
Elan Pharmaceuticals October 2004 - October 2008
Berlex 2001 - 2004
Oxford Health Plans 1996 - 2000
CIGNA Healthcare 1995 - 1996
Prudential Dental 1993 - 1995
Empire Blue Cross and Blue Shield 1989 - 1993
Skills
Dental Managed Care, Reimbursement, Medicaid, Biopharmaceuticals, Biotechnology, Health Economics, Managed Care, Market Access, Medical Devices, Medicare, Dentistry, Pharmaceutical Industry, Cross-functional Team..., Policy, Healthcare, Strategy, Clinical Research, Hospitals, Provider Relations, Medicine, Leadership, Health Policy, Strategic Planning, Management, Insurance
Education
Columbia University - Columbia Business School 1996 — 1998
MBA
University of Pennsylvania 1973 — 1977
DMD, Dentistry
Tufts University 1969 — 1973
Bachelor's degree
Tennessee Farmers Cooperative January 2011 - January 2011
Mapco Express August 2008 - January 2009
Tria Staffing, LLC February 2007 - January 2009
Community Health Systems September 2007 - March 2008
Indian Health Service September 2006 - December 2006
Gaylord Entertainment August 2006 - September 2006
Holloway & Co PLLC March 2006 - June 2006
CIGNA Healthcare October 2005 - March 2006
Tria Staffing, LLC April 2005 - October 2005
First Acceptance Corporation February 2005 - May 2005
Skills
Active Directory, Disaster Recovery, Firewalls, Networking, Security, System Administration, Visio, Troubleshooting, SDLC, Windows Server, HIPAA, Microsoft SQL Server, Information Security, Software Documentation, VPN, SQL, Computer Security, IT Audit, Microsoft Office, Microsoft Access, Microsoft Exchange, AS400 Administration, Mainframe, User Documentation, SOX 404, NIST 800-53, RBAC, Transact-SQL, SQL Queries, RSA SecurID, Cisco Technologies, Microsoft Excel
Education
Park University 1993 — 1998
Bachelor of Science, Management Information Systems
Community College of the US Air Force 1988 — 1994
Associate in Applied Science, Information Systems Technology
CIGNA Healthcare 2010 - Present
UnitedHealthcare 2008 - 2010
UnitedHealthcare 2004 - 2010
Education
Columbia University College of Physicians and Surgeons 1969 — 1973
md, medicine
Scarsdale high school
Scarsdale high school
Scarsdale high school
Scarsdale high school
SkyRocket - Comics, Coaching, Consulting May 2015 - Present
Mercy Housing, Inc. June 2009 - Present
ProLogis March 2008 - June 2009
Pulte Homes Corp December 2002 - March 2008
Bristol Myers Squibb June 2000 - December 2002
CIGNA Healthcare February 1996 - April 1998
Skills
Leadership, Budgets, Succession Planning, Deferred Compensation, Training, Personnel Management, Talent Management, Onboarding, Executive Coaching, Organizational Design, Change Management, Management, Organizational..., Leadership Development, Employee Relations, Strategic Planning, Contract Negotiation, Executive Management, Project Management, Recruiting, Team Building, Nonprofits, Talent Acquisition, Organizational..., Performance Management, Human Resources, HRIS, Due Diligence, Event Management, Workforce Planning, Employee Training, Interviews, Coaching, Program Management, Policy, Strategy
Education
Columbia University 1994 — 1996
MA, Organizational Psychology
Dickinson College 1990 — 1994
BA, Psychology, German
WWPHS South 1986 — 1990
High School Diploma
WWE April 2014 - Present
Macmillan November 2013 - March 2014
McKesson Health Solutions October 2011 - May 2013
GE August 2011 - November 2011
MyPublisher January 2011 - June 2011
CIGNA Healthcare January 2009 - January 2011
Diageo February 2008 - April 2008
Connecticut Information Technology Institute September 2005 - February 2008
Overwest Advisory March 2007 - September 2007
Razor Focus March 2007 - May 2007
Skills
SDLC, Business Analysis, Management, Project Management, Software Documentation, Microsoft Office, Agile Methodologies, Microsoft Excel, Project Planning, Vendor Management, Process Improvement, Integration, Marketing, Testing, Quality Assurance, Software Development, Visio, Requirements Gathering, Customer Service, PMO, Software Project..., Program Management, Requirements Analysis, MS Project, written Spanish, write Spanish, Spanish, Documentation, Scheduling, Customer Relations, Excel, Change Management, Product Management, Agile, Spanish translation, Product Development, Social Media, Consulting, Information Technology, Leadership, Social Media Marketing, CRM
Education
Columbia University in the City of New York 2015 — 2017
Executive Masters in Technology Management
The University of Connecticut School of Business 2004 — 2008
Bachelors of Science in Business and Technology, Business
Voya Financial March 2015 - Present
Current Employment Market November 2014 - February 2015
Bankers Life and Casualty Company December 2013 - October 2014
The Hartford January 2008 - August 2012
The Hartford August 2007 - January 2008
The Hartford October 2005 - July 2007
CIGNA Healthcare October 2004 - August 2005
American Airlines January 2000 - January 2003
Skills
Microsoft Office, Customer Service, Microsoft Excel, Leadership, Teamwork, Microsoft Word, Time Management, Social Networking, Outlook, Insurance, Event Planning, Public Speaking, PowerPoint, Training, Call Centers, Process Improvement, Social Media, Sales, Creative Writing, Management, Recruiting, Human Resources, Employee Relations, Interviews, Research, Analysis, Employee Benefits, Finance, Marketing, Strategy, Call Center, Data Entry, Customer Satisfaction, Lotus Notes, Visual Arts, Fine Art, Acting, Film, Theatre, Team Building, Strategic Planning, Leadership Development, Coaching, Change Management, Nonprofits, Health Insurance, Risk Management, Marketing Strategy, Sales Management, Vendor Management
Education
University of Massachusetts, Amherst 2009 — 2009
Creative Writing
Columbia University in the City of New York 2003 — 2003
Creative Writing
Yale University 2003 — 2003
Acting
Temple University 1995 — 1999
Bachelor of Arts (BA), Fine and Studio Arts
University of Hartford
Early Childhood Education and Teaching
Thomas Snell Weaver High School
High School Diploma, Fine/Studio Arts, General
Health Insurance Innovations Inc (HIIQ) August 2015 - Present
Assurant Health February 2012 - August 2015
CIGNA October 2008 - December 2011
CIGNA Healthcare October 2008 - December 2011
Humana Insurance Co June 2003 - April 2008
Humana Insurance Co December 2002 - June 2003
State Farm July 1998 - January 2001
Skills
Individual Insurance..., Exceeding Goals, Personality, Insurance, New Business Development, Healthcare, Underwriting, Health, Health Insurance, Marketing, Customer Service, Business Development, Employee Benefits, Sales Management, Selling, Health Savings Accounts, Sales, Sales Operations, Brokers, Managed Care, Management, Leadership, Disability Insurance, Medicare, Training, Account Management, Critical Illness, Small Business, Health Care Reform, Long-term Care, Life Insurance, Customer Retention, Term Life Insurance, Strategic Planning, Accident, 401k, Health Policy, Fixed Annuities, COBRA, Benefits Administration, HMO, Cold Calling, Sales Presentations, Short Term Medical, Ancillary Benefits, Life & Health Insurance...
Education
University of Wisconsin-LaCrosse 1988 — 1989
Broadcast Journalism
Concordia University
Management Communications
Madison Area Technical College
Marketing, Business Management; Mass Communications; Broadcast Journ
Swedish Medical Center November 2006 - Present
CIGNA Healthcare June 1998 - November 2006
Skills
Epic Systems, Healthcare, Healthcare Information..., EHR, EMR, HIPAA, Healthcare Management, Hospitals, Revenue Cycle
Education
Washington State University
Bachelor of Arts (B.A.), Humanities/Humanistic Studies
Cornell University
Professional Certificate, Project Leadership
Healthplex, Inc. October 2013 - Present
DentaQuest July 2012 - October 2013
MedWizard Dental Billing, Inc. 2003 - 2011
CIGNA Healthcare January 1997 - January 2002
Skills
Provider Relations, Managed Care, Health Insurance, Medicaid, Medicare, Claim, HMO, Credentialing, Insurance, Health Policy, Healthcare, Third Party Billing
Education
NYU 1993 — 1997
Bachelor of Business Administration (B.B.A.), Healthcare
CUNY New York City College of Technology 1982 — 1984
Associate of Arts (A.A.), Dental Hygiene/Hygienist
Cercone, Erlain & Associates January 2013 - September 2013
MedQuist 2006 - 2011
CIGNA Healthcare November 1984 - May 2005
Skills
Medical Transcription, Legal Research Skills, Medical Billing, Medical Terminology, Health Insurance, Microsoft Word, Medicare/Medicaid..., Westlaw, Legal Documents, Medicaid, Transcription, Insurance, Workers Compensation, Legal Writing, Medicare, Claim, Voice Recognition..., 85 WPM typing skills
Education
Community College of Allegheny County 2011 — 2012
Associate of Science (A.S.), Paralegal, Honors Program, GPA 4.0
Career Step 2005 — 2006
Certified Medical Transcriptionist, Highest Honors
Robert Morris University 1986 — 1988
Business Management
Alive Hospice September 2011 - November 2012
Alive Hospice September 2011 - November 2012
Vanderbilt March 2005 - June 2011
Vanderbilt Medical Center January 2005 - January 2011
CIGNA Healthcare January 2000 - January 2005
HealthNet January 1995 - January 2000
Digitel 1993 - 1997
Skills
Customer Service, Microsoft Office, Building Relationships, Accurate Data Entry, Communication, Public Relations, Organization, Administrative..., Medicare, Administrative..., Community Outreach, Data Entry, EMR, Event Planning, Leadership, Management, Marketing, Microsoft Excel, Outlook, Strategic Planning, Team Building
Education
Nashville State 2009 — 2010
Business Administration and Management, General
Cumberland University 1982 — 1984
Lebanon High School 1977 — 1981
Diploma, Clerical
Workday February 2015 - Present
GP Strategies Corporation August 2009 - February 2015
CIGNA Healthcare March 2003 - August 2009
Skills
Training Delivery, Instructor-led Training, Training, Health Education, Wellness Coaching, Needs Analysis, Instructional Design, Learning Management, Learning Management..., Employee Training, E-Learning, Blended Learning, Leadership Development, Organizational..., Performance Improvement, Coaching, Leadership
Education
Geneva College
Bachelor of Science (BS), Human Resources Management and Services
Community College of Allegheny County
ADN, Registered Nursing/Registered Nurse
Humana Inc March 2013 - Present
InSoHealth March 2012 - March 2013
Aetna January 2008 - March 2012
UnitedHealthcare November 2006 - January 2008
CIGNA Healthcare June 2002 - November 2006
Paradigm/Elite Underwriting January 1999 - June 2002
EPIC Life January 1996 - January 1999
Pioneer Financial Services January 1993 - January 1996
CPSI January 1990 - January 1993
PM Group January 1987 - January 1990
Skills
Employee Benefits, Insurance, Strategic Planning, Strategy, Leadership, Sales Operations, Sales, Account Management, Medicare, Benefits Administration, New Business Development, Sales Management
Education
Creighton University
Bachelor's Degree, Political Science
Optum August 2013 - Present
CIGNA October 2010 - Present
CIGNA Healthcare 2009 - 2010
CIGNA Healthcare 2008 - 2009
CIGNA Healthcare 2005 - 2007
CIGNA 2004 - 2005
Skills
Project Management, Implementation, Production Improvement, Technology Integration, System Design, Integration Requirements, Project Planning, Vendor Management, Budgeting, Contingency Planning, Resource Management, Process Models, Account Management, Risk Mitigation, Scheduling, Software Implementation, Customer Service, Business Requirements, Agile Methodologies, Healthcare Information..., Analysis, Budgets, Process Modeling, Process Scheduler, Risk Management
Education
Crown College 2011 — 2015
Business Administration and Management, General
University of Minnesota-Twin Cities 1998 — 2002
Bachelor of Arts (B.A.), Psychology
Topeka Capital Markets, Inc April 2012 - January 2015
Lazard Capital Markets January 2009 - March 2012
Bear Stearns 2002 - 2008
CIGNA Healthcare 1999 - 2000
GHI 1995 - 1999
Education
University of Rochester - Simon Business School 2000 — 2002
Columbia University
Temple University
Brooklyn Technical High School
CIGNA Healthcare September 2006 - Present
Blue Cross and Blue Shield of Vermont April 2003 - September 2007
Soup & Greens March 2001 - July 2004
Education
Community College of Vermont 2000 — 2004
White River High School 1990 — 1993
High School Dimploma
Harrington Health June 2010 - Present
Robert Half International June 2010 - April 2011
CIGNA Healthcare April 1998 - April 2009
Skills
Project Management, Business Process Mapping, Business Process..., Process Improvement, Change Management, Visio, Business Process, SDLC, Vendor Management, Business Analysis, Microsoft Office, NetMeeting, Six Sigma, Quality Assurance, Benefits Analysis, Root Cause Analysis, Healthcare, Healthcare Industry, Health Insurance, HIPAA, Provider Relations, Provider Education, Client Presentation
Education
Columbus State Community College
Business Administration
Lash Group Amerisource Bergen Consulting Services September 2014 - Present
The Outsource Group August 2013 - September 2014
McKesson Corporation October 2012 - May 2013
Highmark, Inc September 2010 - October 2012
Highmark, Inc February 2008 - September 2010
Gateway Health Plan, Inc December 2005 - September 2007
CIGNA Healthcare July 2003 - January 2004
Highmark, Inc April 2001 - July 2003
Skills
Employee Benefits, Benefits Administration, Deferred Compensation, PeopleSoft, Team Building, Training, Insurance, Management, Customer Service, Strategic Planning, Process Improvement, Microsoft Excel, Team Leadership, Healthcare, Time Management, Microsoft Office, Leadership, Public Speaking
Education
Indiana University of Pennsylvania 2008 — 2016
Human Resources
Community College of Allegheny County 1996 — 2004
Associates, Accounting
Thiel College 1988 — 1990
Accounting
Woodland Hills High School
Clearwave Corporation April 2015 - Present
CIGNA Healthcare June 2012 - April 2015
Foot Solutions Inc. October 2009 - June 2012
Contractual Work February 2008 - January 2010
Advanced Gynecology Solutions May 2007 - February 2008
CIGNA Healthcare March 1999 - May 2005
Cardiology of Georgia, Inc 1998 - 1999
Consultant 1998 - 1999
Augusta Reproductive Biology Associates 1995 - 1998
Augusta State University January 1995 - May 1995
Skills
Social Media Marketing, Event Planning, Critical Thinking, Business Management, Orthotics, Managed Care, Healthcare, Medicare, DME, Policy/Procedure..., Private Insurance..., Tricare, orthopedic shoes, Complex Project..., Creative/ Critical..., High Impact..., Key Relationship..., Brand Development..., Excellent Knowledge of..., HIPAA, HITECH, Privacy Rule, Security Rule, Contract Negotiation, Entrepreneurship, Marketing Strategy, Management, TRICARE, Health Insurance, Relationship Marketing, Strategic Planning, Start-ups, Insurance, Orthopedic, Hospitals, Sales, Physicians, Marketing, Public Relations, Coaching, PPO, Healthcare Industry, Leadership
Education
Converse College 1989 — 1993
BA, French, Marketing, Education
Aquinas High 1984 — 1988
Bechtel Corporation December 2012 - Present
All Computer & Telephone Services, LLC June 2011 - December 2012
Joy Christian School December 2008 - June 2011
Community Church of Joy November 2004 - June 2011
US Air Force Reserve 2004 - 2007
CIGNA 2001 - 2004
CIGNA Healthcare 1998 - 2004
U.S. Navy Reserve 1993 - 2004
CIGNA 1998 - 2001
Tek Systems 1998 - 1999
Skills
Networking, Network Administration, Technical Support, System Administration, VoIP, Telecommunications, Troubleshooting, Active Directory, Information Technology, Network Security, Visio, Training, Windows Server, Leadership, Customer Service, VMware, Servers, Software Documentation, Integration, Process Improvement, Disaster Recovery, Problem Solving, Team Building, IT Management, Quality Assurance, Vendor Management, Firewalls, Software Installation, Administration, Coaching, OS X, Network Design, Desktop Support, Computer Hardware, Windows, Windows 7, XP, Team Leadership, Budgeting, Customer Relations, Windows Server 2003, Mac OS X, Microsoft Exchange, HTML, Web Development, Web Design, Project Management
Education
Keller Graduate School of Management of DeVry University 2015 — 2016
Information Systems Management, Security
DeVry University 2014 — 2014
Bachelor's of Science, Technical Management, concentration in CIS
DeVry 1994 — 1995
Bachelor's degree, Computer and Information Sciences, General
Columbus State 1992 — 1993
Associate's degree, Microcomputing
Zayo Group September 2012 - Present
City and County of Denver September 2011 - April 2014
CIGNA Healthcare May 2007 - September 2011
Skills
Emergency Management, Homeland Security, Government, Risk Assessment, Policy, Security, Enforcement, Emergency Services, Public Safety, Crisis Management, Investigation, Program Management, First Aid, Private Investigations, Incident Management, EMS, Disaster Response, Cpr Certified, Leadership, Training, Team Building, Project Management, Supervisory Skills, Project Planning
Education
Community College of Aurora 2012 — 2013
Associate of Science (A.S.), Computer Information Systems
Parks College 1999 — 2001
Associate of Computer Science, Computer Science
Aspetuck Healthcare Management, LLC 2003 - Present
Home Physicians, LLC 2011 - 2012
LifeOptions, LLC 2007 - 2009
Aveta, Inc. 2005 - 2006
Health Net 2004 - 2005
Alliance HealthCard 2003 - 2004
CIGNA Healthcare 2002 - 2003
Intracorp 2002 - 2003
FitLinxx 1999 - 2002
OptiCare 1996 - 1999
Education
Massachusetts Institute of Technology 1984 — 1985
Masters in the Management of Technology, Management
Cornell University 1977 — 1980
AB, Chemistry
Corsearch Wolters Kluwer Corporate Legal Services November 2013 - Present
TUDOR INVESTMENT CORPORATION January 2012 - August 2013
TD Ameritrade January 2008 - December 2011
TD Ameritrade May 2005 - January 2008
Cigna Healthcare July 2000 - July 2003
Skills
Investments, Financial Modeling, Risk Management, Management Consulting, Banking, Valuation, Management
Education
New York University - Leonard N. Stern School of Business 2003 — 2005
MBA, Information Systems, Finance & Management
Cornell University 1996 — 2000
BS, Business
Arctic Slope Regional Corporation September 2010 - Present
Easy as Pie January 2010 - Present
Rawlings Company August 2008 - September 2010
Rawlings Group August 2008 - September 2010
Electronic Verification Systems January 2007 - July 2008
Crowe Chizek March 2006 - January 2007
Blue Cross Blue Shield of TN September 2005 - March 2006
CIGNA Healthcare 2004 - 2005
UnumProvident 2003 - 2004
Skills
ASP.NET, Microsoft SQL Server, Web Services, SharePoint, Databases, TFS, HTML 5, jQuery, jQuery UI, XML
Education
Covenant College 1997 — 2001
BA, English and Literature
Covenant College 1997 — 2001
Bachelor of Arts (B.A.), English Language and Literature/Letters
EXL October 2013 - Present
Miningham & Oellerich April 2013 - October 2013
ING April 2011 - March 2013
Knights of Columbus November 2010 - April 2011
MassMutual Financial Group January 2010 - October 2010
CIGNA Healthcare July 2009 - December 2009
The Phoenix Companies November 2001 - December 2008
Pricewaterhousecoopers 1999 - 2001
CSC 1992 - 1999
Skills
SDLC, Process Improvement, Project Management, Vendor Management, IT Strategy, Life Insurance, Quality Assurance, System Testing, Microsoft Office, Business Requirements, Business Analysis, PMO, Software Documentation, MS Project
Education
Curry College 1975 — 1979
CIGNA HealthCare VP, Marketing & Product DevelopmentCIGNA2002 - Present
Education
Cornell University - Johnson Graduate School of Management
Diageo June 2013 - Present
New York Life Insurance Company 2014 - 2015
New York Life Insurance Company 2014 - 2015
CIGNA Healthcare January 2007 - January 2013
Dictaphone 2001 - 2006
Skills
Test Planning, Agile Methodologies, Visio, Test Management, Quality Assurance, System Testing, Software Quality..., SDLC, Integration Testing, Business Requirements, Testing, User Acceptance Testing, Process Improvement, Quality Management, Resource Management
Education
University of Bridgeport
Master of Business Administration (MBA)
University of Bridgeport
Computer Science
Columbia University - Fu Foundation School of Engineering and Applied Science
M.S., Mechanical Engineering
Wabash College
BA, Physics, Math
Bupa February 2015 - Present
Blueprint Health LLC November 2011 - Present
Mercer Health & Benefits October 2010 - February 2015
American Council on Exercise 2007 - 2013
Emblem Health November 2009 - October 2010
Cigna International October 2007 - October 2009
March of Dimes February 2002 - April 2008
CIGNA Healthcare July 1998 - October 2007
Cornell University Medical College - The New York Hospital June 1994 - July 1998
The Childrens Hospital of Philadelphia 1991 - 1994
Skills
Healthcare, Clinical Research, Global Health, Health Policy, Disease Management, Healthcare Information..., Strategic Planning, Managed Care, Wellness, Healthcare Management, Health Insurance, Public Speaking
Education
University of Pennsylvania School of Medicine 1991 — 1994
New York Medical College 1988 — 1992
MD
Columbia Business School
MBA
Schering-Plough May 2002 - Present
Organon, a part of Schering Plough 2002 - Present
Merck 2002 - Present
UnitedHealthcare May 1999 - May 2002
CIGNA Healthcare 1994 - 1999
Education
County College of Morris 2007 — 2009
Computer Information Services, Administrative Support
Brigham and Women's Faulkner Hospital November 2012 - Present
Brigham and Women's Faulkner Hospital July 2011 - November 2012
Brigham and Women's Hospital July 2010 - July 2011
Brigham and Women's Hospital July 2009 - July 2010
CIGNA Healthcare May 2008 - August 2008
Arch Insurance Group August 2004 - May 2007
Education
Cornell University - S.C. Johnson Graduate School of Management 2007 — 2009
MBA
University of New Hampshire 1999 — 2004
BA, Psychology
Cigna September 2014 - Present
CIGNA Healthcare October 2011 - September 2014
CIGNA Healthcare October 2010 - October 2011
UPMC May 2008 - September 2010
Sodexho December 2004 - May 2008
Skills
Nutrition, Clinical Nutrition, Health Education, Health Promotion, Dietetics, Wellness, Healthcare, Nutrition Education, Wellness Coaching, Medical Nutrition..., Nutritional Counseling, Public Speaking, Weight Management, Prevention, Inpatient, Diabetes, Hospitals, Project Management, Communication
Education
University of Pittsburgh 2007 — 2010
MS, wellness and human performance
Virginia Polytechnic Institute and State University 2003 — 2004
The Virginia Tech Dietetic Internship, Dietetic Internship
Cornell University 1999 — 2003
BS, Nutritional Sciences
Alpha Phi International Fraternity June 2010 - Present
Alpha Phi International Fraternity April 2010 - June 2012
Asset Strategy Consultants March 2008 - March 2010
Gray & Company September 2001 - February 2008
CIGNA Healthcare March 2000 - November 2000
Hewitt Associates April 1999 - February 2000
401k Forum September 1997 - December 1998
Watson Wyatt May 1995 - June 1997
Skills
Fundraising, Strategic Planning, Budgets, Event Planning, Financial Analysis, Finance, Research, Marketing, Investment Management, Project Management, Volunteer Management, Social Media, PowerPoint, Leadership, Event Management
Education
Columbia Theological Seminary 2012 — 2015
Master of Divinity (MDiv)
Mercer University - Stetson School of Business and Economics 2006 — 2007
MBA
Georgia State University - J. Mack Robinson College of Business 1993 — 1995
BBA, Finance
Emory University 1990 — 1992
French & Anthropology
Horizon BCBS January 2013 - August 2013
Incentone September 2009 - January 2013
CIGNA Healthcare 1998 - 2007
Skills
Healthcare, Health Insurance, Insurance, Claim, Underwriting, Medicare, Employee Benefits, Claims Management, Property & Casualty..., General Insurance, Disability Insurance, Life Insurance, Workers Compensation, Call Centers, Health Savings Accounts, Managed Care
Education
Ramapo College of New Jersey 1977 — 1979
no degree earned, Fine/Studio Arts, General
County College of Morris
Dental assisting certificate, Dental Assisting/Assistant
Community Health Center, Inc. March 2015 - Present
Premise Health - Onsite Health Programs July 2012 - March 2015
Cornell Scott - Hill Health Corporation April 2011 - July 2012
CVS Caremark Corporation - MinuteClinic August 2010 - January 2012
Guardian Life Insurance Company September 2002 - July 2010
CIGNA Healthcare July 2001 - September 2002
Orange County Government January 2000 - July 2002
Florida Hospital March 1997 - December 1999
Wilson Community Health Center January 1994 - March 1997
Skills
EMR, Employee Health, Community Health, Pandemic Planning, Corporate Health, Measurements, Healthcare, Corporations, Nursing, Healthcare Management, Hospitals, Case Managment, Managed Care, Healthcare Information..., Occupational Medicine, Occupational Health, Manage Multiple, Coaching, Health Education, Health Promotion, Wellness, Medicine, Clinical Research, Nurse Practitioners, Training, Employee Wellness, Patient Safety, Cpr Certified, Emergency Medicine, Primary Care, Disease Management, ACLS, Family Medicine, Public Health, Diabetes, Nursing Education, Inpatient, Patient Education, Medical/Surgical, Home Care, Prevention, Critical Care, Acute Care, Health Policy, ICU, HIPAA, Treatment, Clinics, Patient Advocacy, Case Management
Education
Columbia University School of Nursing 1991 — 1993
MSN, Family Nurse Practitioner
Quinnipiac University 1988 — 1990
ADN, Nursing
WHHS 1979 — 1982
Diploma
CIGNA Healthcare September 2006 - Present
Avera McKennan Hospital January 2011 - December 2012
Skills
Nursing, Hospitals, Customer Service, Healthcare
Education
University of Sioux Falls 2011 — 2013
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Community College of Denver 2004 — 2006
Associate of Science (A.S.), Registered Nursing/Registered Nurse
South Dakota State University 1994 — 1998
Bachelor of Applied Science (B.A.Sc.), Early Childhood Education and Teaching
Epsilon December 2012 - Present
CVS Caremark Corporation July 2012 - Present
CIGNA Healthcare August 2010 - September 2011
Consultant March 2008 - August 2010
US Census Bureau April 2010 - July 2010
H&R Block January 2009 - April 2010
Mystic Aquarium & Institute for Exploration April 2005 - April 2010
Mystic Aquarium & Institute for Exploration 2005 - 2010
Webster Bank May 2009 - December 2009
The Hartford 2007 - 2008
Skills
Software Development, JavaScript, Shell Scripting, Microsoft Office, Cognos, Project Management, Toad, Business Analysis, Training, HTML, Databases, Access, Vendor Management, Requirements Analysis, Crystal Reports, Oracle, PL/SQL, COBOL, SQL, SDLC, AIX, Leadership, Data Warehousing, Business Objects, Perl, Business Intelligence, Unix
Education
Rensselaer Polytechnic Institute at Hartford 1991 — 1995
MS, Computer Science
Cornell University 1980 — 1982
MS, Entomology
Michigan State University 1978 — 1980
MS, EEB
Union College 1974 — 1978
BS, Biology
New York University 2013 - Present
The Phoenix Companies 2008 - 2012
CIGNA Healthcare 2008 - 2008
Emdeon Business Services 2004 - 2008
UnitedHealth Group 2002 - 2004
Citigroup 1981 - 2002
Fairchild Republic Co 1977 - 1981
Skills
Business Transformation, Project Management, Change Management, Technology Solutions, Business Intelligence, Balanced Scorecard, Customer Satisfaction, Business Planning and..., Business Integration, Business Process..., Lean Six Sigma, Performance & Financial..., Six Sigma, Management, Business Strategy, Leadership, Vendor Management, Strategic Planning, Business Analysis, Cross-functional Team..., Operational Excellence, Business Planning, Management Consulting, Program Management, Banking, Analysis, Team Building, Risk Management, Operations Management, Strategy
Education
Columbia University in the City of New York
Master of Science (MS)
Sardar Patel University
B.S.
Aetna January 2003 - Present
CIGNA Healthcare 1999 - 2003
Prudential Healthcare 1996 - 1998
Up With People 1995 - 1996
Principal Financial Group 1993 - 1995
Skills
Executive Management, Product Management, Finance, Training, Analysis, Insurance, Leadership Development, Underwriting, Financial Modeling, Customer Service, P&L Management, Financial Analysis, Disability Insurance, Leadership, Strategy
Education
DePaul University 1998 — 2001
MBA, Leadership and Change Management
Creighton University 1989 — 1993
BSBA, Finance
DMAA: The Care Continuum Alliance 2007 - 2009
American Diabetes Assn 2006 - 2009
LifeMasters Supported SelfCare 2007 - 2008
Darwin Professional Underwriters, Inc. 2006 - 2008
Aetna US Healthcare February 2001 - September 2005
Aetna Inc. 2001 - 2005
Aetna Health Plans 2001 - 2005
CIGNA Healthcare February 1996 - January 2001
CIGNA Healthcare 1996 - 2001
CIGNA 1996 - 2001
Education
University of California, San Francisco 1974 — 1976
Family Practice Residency
Columbia University College of Physicians and Surgeons 1967 — 1971
MD, Medicine
Yale University 1963 — 1967
BA, Psychology
Humana April 2014 - Present
Humana June 2010 - April 2014
Humana July 2009 - June 2010
Humana March 2004 - July 2009
CIGNA Healthcare 2000 - 2004
CIGNA Group Insurance 1998 - 2000
Healthsource 1992 - 1998
Prudential Insurance 1989 - 1991
Prudential Insurance 1987 - 1989
Skills
Strategy, Employee Benefits, Product Development, Business Process..., Health Insurance, Health Savings Accounts, Insurance, Disability Insurance, Life Insurance, Healthcare Industry, Network Development, Customer Service, Commercial Insurance, Team Building, HMO, Long-term Care
Education
Concordia University-Wisconsin
BA, Communications
McLane Company April 2008 - Present
Marshbrook May 2006 - January 2008
Safeguard Business Systems July 2002 - January 2006
CIGNA Healthcare February 2000 - May 2002
United States Air Force September 1992 - September 1999
United States Air Force October 1979 - September 1992
Skills
PowerPoint, Performance Management, Leadership Development, Team Building, Microsoft Office, Customer Service, Training, Employee Training, Change Management, Project Management, Process Improvement, Strategic Planning, Public Speaking, Security Clearance, Operations Management, Sales, Leadership, Logistics, Employee Relations, Organizational..., Team Leadership, Inventory Management, Management, Recruiting, Coaching, Human Resources, Program Management, Start-ups, Cross-functional Team..., Supply Chain Management, Supervisory Skills
Education
Southern Illinois University, Carbondale 1993 — 1996
BS, Workforce Education and Development
Community College of the Air Force 1992 — 1994
AA, Instructor of Technology and Military Science
Community College of the Air Force 1985 — 1986
AS, Electronic Systems Technology
Penn State University 1978 — 1979
Architectural Engineering Technology (AET2)
General Electric July 2013 - Present
The Hartford June 2006 - June 2013
UnitedHealth Group 2003 - 2006
CIGNA Healthcare February 1996 - November 2003
Cramer & Anderson August 1992 - February 1996
State of Connecticut Judicial Branch, Department of Legal Research August 1991 - August 1992
Skills
Claim, Claims Management, Civil Litigation, Arbitration, Commercial Litigation, Commercial Insurance, Contract Negotiation, Corporate Governance, Corporate Law, Data Privacy, Disability Insurance, Appeals, Dispute Resolution, Due Diligence, ERISA, Employee Benefits, Employment Law, Estate Planning, FINRA, Financial Services, Fraud, General Insurance, Health Insurance, Insurance, Insurance Law, Intellectual Property, Joint Ventures, Legal Assistance, Legal Compliance, Legal Research, Legal Writing, Liability, Licensing, Life Insurance, Litigation, Litigation Management, Mediation, Mergers, Mutual Funds, Privacy Law, Process Improvement, Product Liability, Professional Liability, Workers Compensation, Strategic Planning, Securities Regulation, Securities, Reinsurance, Property, Property
Education
Maurice A. Deane School of Law at Hofstra University 1988 — 1991
JD, Law
Connecticut College 1984 — 1988
BA, Government, History
PRA Health Sciences January 2013 - Present
Intervolve March 2010 - January 2013
FileONE 2007 - March 2010
Election Systems & Software 2000 - 2007
CIGNA Healthcare April 1999 - June 2000
BCBSNC August 1997 - April 1999
Magna Systems Inc / Entrinsik April 1997 - August 1997
Management Systems Associates / a4 Health Systems November 1993 - April 1997
United States Air National Guard / Reserves 1983 - 1994
Armored Industries, Inc May 1989 - November 1993
Skills
Quality Assurance, Resource Management, Requirements Analysis, Agile, Process Improvement, Agile Methodologies, Software Quality..., SDLC, Testing, Software Documentation, Software Project..., Scrum, Software Development, SQL, Quality Center, Agile Project Management, Management, Integration, Leadership
Education
North Carolina State University 1993 — 1997
B.S., Business / Management of Information Systems
Community College of the Air Force 1984 — 1987
A.S., INFORMATION SYSTEMS TECHNOLOGY
Northern Westmoreland Area Technical School 1982 — 1984
2 Year Certificate, Computer Programming
LEGO Systems, Inc. April 2008 - Present
Ahlstrom USA, Inc. January 2002 - April 2008
CIGNA Healthcare August 2000 - December 2001
Hosmer & Reiter May 1998 - August 2000
Hosmer & Reiter 1993 - 1998
Skills
Intellectual Property, Licensing, Licensing Negotiations, Copyright Law, Trademarks, Trademark Infringement, Legal Affairs, Entertainment Law, Brand Awareness Programs, Brand Equity, Corporate Law, Patent Litigation, Patents, Patent Prosecution, Patent Portfolio..., Trade Secrets, Trade Dress, Litigation, Legal Assistance, International Law, Privacy Law, Prosecution, Contract Law, Patentability, Cyberlaw, Legal Issues, Competition Law, Legal Opinions, Unfair Competition, Consumer Law, Anti-counterfeiting, Commercial Litigation, Joint Ventures, Corporate Governance, Legal Writing, Legal Advice, Invention, Client Counseling, Mediation, Arbitration, Brand Licensing
Education
Quinnipiac University School of Law 1994 — 1998
J.D., Law - Intellectual Property
Western Connecticut State University 1987 — 1991
BS, Summa Cum Laude, Justice & Law Administration
Columbia University in the City of New York 1983 — 1986
B.A., Summa Cum Laude, English
Onemain Financial October 2012 - Present
General Dynamics Information Technology July 2010 - October 2012
General Dynamics Information Technology October 2009 - July 2010
ViPS December 2007 - October 2009
ViPS January 2007 - December 2007
TekSystems September 2006 - January 2007
Booz Allen February 2006 - September 2006
Cigna Healthcare July 2004 - January 2006
Unum Provident July 2003 - July 2004
Covenant College August 2002 - May 2003
Skills
Adobe Creative Suite, Microsoft Office, Project Management, Marketing, Community Outreach, Active Directory, Training, Software Documentation, Captivate, WordPress, E-Learning, Visio, SharePoint, Troubleshooting, Analysis, Instructional Design, Business Analysis, Quality Assurance, Technical Support, Management, Networking, Databases, Leadership
Education
University of Maryland - Robert H. Smith School of Business 2009 — 2012
MBA, Marketing, Health IT, International Business
Covenant College 1999 — 2003
Bachelor's, Information and Computer Science
Harvest Christian Academy 1997 — 1999
HS
EMC² Corporation November 2008 - Present
Cigna HealthCare May 2011 - Present
EMC² Corporation November 2008 - March 2013
Blue Cross Blue Shield of Massachusetts September 2011 - September 2011
Golub Corporation March 2011 - April 2011
CVS Caremark Corporation May 2010 - December 2010
Walmart November 2008 - February 2010
Walmart August 2008 - November 2008
JPMorgan Chase December 2007 - January 2008
The University of Chicago Hospitals May 2007 - June 2007
Skills
EMC Storage, Clariion, Cisco MDS SAN switches, Brocade Fibre Switches, VMAX, Thin Provisioning, FAST/VP, Symmetrix, VMAX 40K, EMCISA, DMX, DMX-3, VPLEX, VNX, McData, VMware, Data Migration, Business Continuity, Disaster Recovery, Storage Area Networks, SRDF, Storage Virtualization, FCoE, FCIP, ECC 5.0/6.0, Navisphere, Unisphere, SMC, SPA, Solutions Enabler, DCNM, Fabric Manager, AIX, Windows, SYMCLI, vBlock, Storage Management, PowerPath Migration..., Documentations, Outstanding time..., HTML, JavaScript, XML, Microsoft Office, Photoshop, Adobe Fireworks, Visio, Storage Consolidation, Replication, vSphere
Education
D'Amore-McKim School of Business at Northeastern University 2014 — 2015
Advanced Study in Management, Business Administration and Management
City University of New York-Queens College 1997 — 2002
BS, Computer Sciences
The Graduate Center, City University of New York 2001 — 2001
Certificate, Web Designing & Development
Government Delhi College Karachi, Pakistan 1993 — 1994
Intermediate/High School (Higher School Certificate, HSC), Pre-Engineering
Metropolitan Academy, Karachi, Pakistan 1988 — 1992
Secondary School Certificate (SSC), Grade 10
RSI Home Products October 2013 - Present
Triumph Aerostructures - Vought Aircraft Division September 2012 - October 2013
EnCore Composite Structures, Inc. June 2009 - September 2012
BAE Systems August 2008 - June 2009
CIGNA Healthcare February 2007 - August 2008
Skills
Lean Manufacturing, Program Management, Project Management, Six Sigma, Process Improvement, Aerospace, Continuous Improvement
Education
Cornell University 2001 — 2005
B.S., Operations Research & Industrial Engineering
Aetna March 2010 - Present
Saugus Healthcare Strategy October 2007 - July 2010
Spartanburg Regional Healthcare System June 2000 - October 2007
CIGNA Healthcare 1997 - June 2000
Blue Shield - Northeastern New York July 1994 - April 1997
Albany Memorial Hospital 1990 - 1994
NY Hospital - Cornell Medical Center July 1981 - June 1990
Skills
Utilization Management, Case Management, Hospitals, Disease Management, Managed Care, Surgery, Leadership Development, Employee Benefits, Care Management, Healthcare, Performance Improvement, Medical Management, Performance Management, Inpatient, Leadership, Management, Healthcare Information..., Medicine, Case Managment, Healthcare Management, Training, Medicare, Clinical Research, Healthcare Consulting, Ambulatory, Policy, Strategic Planning, HIPAA, Health Policy, EHR, Physicians, Public Health, Nursing, Process Improvement
Education
Columbia University College of Physicians and Surgeons 1969 — 1973
MD, surgery
Yale University 1965 — 1969
BA
DoD - Defense Security Service May 2013 - Present
United States Air Force Reserve June 2008 - Present
General Dynamics Information Technology August 2012 - May 2013
Epsilon Inc December 2010 - August 2012
CompuCom May 2010 - December 2010
Siemens IT Solutions and Services Pvt. Ltd. December 2008 - May 2010
Siemens IT Solutions & Services Pvt. Ltd. November 2004 - June 2008
CIGNA Healthcare January 2001 - November 2004
The City of Jersey City July 1998 - January 2001
Skills
CISSP, CISA, Information Security, Network Administration, Cisco Technologies, NISPOM, Security Clearance, CCNA, Information Security..., Network Security, Physical Security, Computer Security, ITIL Certified, STIG, HIPAA, Information Assurance, IT Audit, Information Security..., Information Protection, Computer Hardware, Hardware, DHCP, Group Policy, Networking, Windows XP, Windows 7, Windows, TCP/IP, Symantec Endpoint..., VMware Infrastructure, Juniper, Servers, Brocade, Fireberd, HPSM, Marimba, Polycom Video..., Sunrise T10, Solarwinds, Symantec Antivirus, Active Directory, Symantec Backup, TACLANE, Windows Vista, Technical Support
Education
New Jersey Institute of Technology 2003 — 2007
BS, Information Technology
Community College of the Air Force
Electronic Systems Technology
United States Air Force
Computer Systems Networking and Telecommunications
Defense Security Services
Professional Training
Humana July 2012 - Present
Humana April 2006 - July 2012
CIGNA Healthcare January 1999 - April 2006
Provident Life and Accident 1985 - 1995
Provident Life and Accident 1985 - 1995
Provident Life and Accident 1985 - 1995
Provident Life and Accident 1985 - 1995
Skills
Health Savings Accounts, Disability Insurance, Life Insurance, Claim, Benefits Administration, Term Life Insurance, Brokers, Account Management, Underwriting, Critical Illness, Accident, Long-term Care, Coaching, Property & Casualty..., Commercial Insurance, Project Management, Process Consulting, Health Insurance, Process Improvement, Employee Benefits, Insurance, Medicare
Education
Indiana Wesleyan University 2009 — 2011
MBA, Business Administration and Management, General
Covenant College
BS, Organizational Management
Marriott Vacations Worldwide December 2012 - Present
Marriott Vacations Worldwide July 2008 - December 2012
The Hartford Insurance Group June 2007 - June 2008
CIGNA Healthcare July 2000 - May 2007
Skills
Talent Management, Recruiting, Human Resources, Strategy, Leadership, Organizational..., Management, Onboarding, Employee Relations, Employee Benefits, Performance Management, Benefits Administration, Talent Acquisition, Succession Planning, HRIS, Interviews, Labor Relations, Workforce Planning, Personnel Management, Coaching, Employee Engagement, Deferred Compensation, Employment Law, Training, Career Development, Team Building, Strategic Planning
Education
Cornell University 1998 — 2000
Masters, Industrial and Labor Relations
Sacred Heart University
Bachelor of Arts (B.A.), Business Administration and Management, General
Humana October 2009 - Present
Humana 2009 - 2010
Cleveland Clinic Florida September 2007 - May 2009
Beth Israel Deaconess Medical Center 2004 - 2007
Private Healthcare Systems 2002 - 2004
CIGNA Healthcare 1998 - 2002
Education
University of Phoenix 2005 — 2007
Masters, Healthcare Administration
Curry College 1993 — 1997
Bachleors, Psychology
Cigna September 2014 - Present
CIGNA Healthcare October 2010 - Present
CIGNA Healthcare April 2008 - October 2010
CIGNA Healthcare April 2007 - April 2008
CIGNA Healthcare May 2003 - April 2007
CIGNA Healthcare December 2001 - May 2003
CIGNA Healthcare July 2001 - December 2001
Skills
Business Analysis, PMP, Process Improvement, Program Management, SDLC, Testing, Visio, Requirements Analysis, Software Documentation, Requirements Gathering, Software Project..., Project Management, Management, Health Insurance, HIPAA, Vendor Management, SharePoint, Leadership, Healthcare, Insurance, Integration
Education
Covenant College 2003 — 2004
Bachelor's, Management
The University of Tennessee at Chattanooga 1999 — 2000
Engineering
The University of Memphis 1995 — 1999
Computer Engineering
Howard School of A&T 1991 — 1995
Diploma, High School
It Works Global March 2015 - Present
CIGNA Healthcare September 2005 - January 2008
Skills
Provider Relations, Makeovers, Customer Service, Team Leadership, Organization, Microsoft Office, Microsoft Excel, Inspiring People, Health Insurance, Home Based Business, Medicare, Skin Care, Cosmetics, Fragrance, Leadership, Gifts, Bridal Showers, Gift Baskets, Beauty Industry, Glamour, Data Entry, Skin Care Products, Spa, Coaching, Personal Care, Telephone Skills, Team Building, Marketing, Skin, Training, Acne, Office Management, Administrative..., Microdermabrasion, Employee Benefits, Insurance, Administration, Makeup Artistry, Event Planning
Education
Covenant College 2003 — 2004
Bachlor of Science, Organizational Management
WageWorks October 2014 - Present
Carewise Health July 2010 - January 2014
SHPS 2008 - July 2010
SHPS 2003 - 2008
CIGNA Healthcare 1999 - 2003
CIGNA January 1997 - January 1999
Skills
Cross-functional Team..., Vendor Management, Business Analysis, Project Management, Process Improvement, Software Documentation, Healthcare, Data Analysis, Program Management, Analysis, Healthcare Information..., Visio, Customer Service, Business Process..., SDLC, Management, Account Management, Troubleshooting, SharePoint, Testing, Business Intelligence, Databases, Team Building, Healthcare Industry, Software Implementation, Requirements Gathering, Requirements Analysis, Change Management, CRM, Integration, HIPAA, Healthcare Consulting, Business Requirements, Medicaid, Quality Assurance, Training, Health Insurance, Team Leadership, Leadership, Disease Management, Access, Managed Care, Pharmacy Benefit..., Call Centers, Microsoft Office, Coaching, Technical Support, Salesforce.com
Education
Community College of Denver
International Business
University of Phoenix
Bachelor of Business Administration (B.B.A.), E-Commerce/Electronic Commerce
Guidewire Software July 2007 - Present
PMA Insurance Group July 2006 - Present
Guidewire Software September 2007 - 2013
CIGNA Healthcare January 2003 - July 2007
National Software Testing Lab (NSTL) March 2002 - September 2002
Unisys March 2001 - September 2001
Skills
SDLC, Java, Java Enterprise Edition, Microsoft Office, Microsoft SQL Server, Visual Basic, .NET, Gosu, C++, Visio, C#, WebSphere Application..., WebSphere Message Broker, DB2, SQL, SOA, Requirements Gathering, eG Monitor, JMeter, Subversion, wiki, XML, Databases, Tomcat, COBOL, Oracle, Enterprise Architecture, Scrum
Education
Drexel University 2000 — 2003
Bachelor's degree
Community College of Philadelphia 1998 — 2000
AS
CIGNA Healthcare
Skills
HIPAA, Healthcare, Healthcare Management, Medicare, Disease Management, Health Insurance, Case Managment, Utilization Management, Provider Relations, Managed Care, Medicaid, Hospitals, NCQA
Education
Creighton University
RN, Registered Nursing/Registered Nurse
Cigna Healthcare September 2011 - Present
LifeCare Hospitals of Pitttsburgh October 2009 - September 2011
UPMC Mercy Hospital August 2005 - August 2009
Skills
Hospitals, Acute Care, Nursing, Healthcare, ICU, Orthopedic, Wound Care, Medical/Surgical, Rehabilitation, Nutrition, Mechanical Ventilation, Long Term Acute Care, Critical Care, BLS, ACLS, Inpatient, Patient Safety, Nursing Education, PALS, EMR, Telemetry, Healthcare Management, Orthopedics, Medical-Surgical
Education
Community College of Allegheny County 2001 — 2005
RN, Nursing, Dean's List
Slippery Rock University of Pennsylvania 1986 — 1992
BSW, Sociology/Social Work
Alsco Metals/Aleris International January 2008 - September 2010
CIGNA Healthcare September 1993 - September 2007
Education
Columbus State Community College 1988 — 1989
General
RehabCare March 2015 - Present
Lifecare Hospitals of Pittsburgh August 2014 - March 2015
CommuniCare family of Companies June 2011 - April 2014
HCR ManorCare March 2007 - June 2011
CIGNA Healthcare April 2000 - May 2006
Skills
Nursing, Case Management, Hospitals, Healthcare Management, Healthcare, Experiencial Learning..., Selling Health Care..., Clinical Research, Physicians, Home Care, Managed Care, Medicaid, Healthcare Industry, Physician Relations
Education
Waynesburg College 2000 — 2004
BS Business Administration, Marketing
Community College of Allegheny County 1990 — 1996
Associate RN, Registered Nursing/Registered Nurse
Community College of Allegheny County 1990 — 1996
Associates, Registered Nursing/Registered Nurse
CIGNA Healthcare 2010 - Present
Towers Watson 2009 - 2010
Education
Columbia University Mailman School of Public Health 2007 — 2009
M.P.H., Sociomedical Sciences
University of Pennsylvania 2003 — 2007
B.A., Psychology
Brandt Wealth Advisors 2010 - Present
Karen Klein Consulting 1991 - 2009
CIGNA Healthcare 1990 - 1991
Connecticut Mutual 1987 - 1990
Chubb LifeAmerica 1982 - 1987
Education
Cornell University
MPS, Communications
Syracuse University - S.I. Newhouse School of Public Communications
BS, Public Relations
CIGNA Healthcare April 2011 - Present
North Star Boy Scout and Girl Scout Museum January 2011 - Present
Parish Nurse at ELCA church September 2008 - Present
Girl Scouts of Mn. Wisc River Valleys September 1988 - Present
SouthLake Pediatrics February 2008 - February 2014
Allied Professionals November 2007 - February 2008
North Memorial Hospital and Clinics - Minnetonka July 2003 - February 2008
North Memorial Hospital 4SW- Women's and Childrens May 2007 - November 2007
Allied Professionals March 2003 - July 2003
Fairview Pain Management January 2000 - March 2003
Skills
Nursing, Healthcare, Public Speaking, Coaching, Case Management, Team Leadership, Hospitals, Program Development, Home Care, Case Managment, Medicine, Medication..., Training, Vital Signs, Inpatient, Patient Education, Nonprofits, Teaching, youth work, hospital, EMR, Pain Management, chronic pain, emergency medicine, post surgical nursing, Trauma Nursing, compassionate care, parish nursing, Integration, BLS, clinic, humor medicine, mass event healthcare..., wilderness medicine
Education
Concordia College 2008 — 2008
certificate, Parish Nursing
St. Mary's University of Minnesota 1998 — 2000
MA, Human Development - Holistic Nursing
St. Catherine University 1992 — 1994
Nursing AAS, Nursing LPN Mobility Program
Minneapolis Community and Technical College 1983 — 1984
Certificate, Licensed Practical Nursing
University of Minnesota-Twin Cities 1972 — 1981
BA, BSW, Liberal Arts. Social Work
University of Minnesota-Twin Cities 1974 — 1978
Minnesota Criminal Justice Certification
Jefferson High bloomington
HS, General Studies
CIGNA Healthcare September 2011 - Present
CIGNA Group Insurance October 1988 - February 2011
Skills
Customer Service, Access, Process Improvement, Health Insurance, Managed Care, Healthcare, Medicare, Provider Relations, HIPAA, Insurance, Outlook, Employee Benefits, Project Management, Microsoft Excel, Medicaid, Program Management, Microsoft Office, Health Policy, Analysis, Software Documentation
Education
Community College of Aurora
Northwestern Memorial Hospital July 2011 - Present
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2008 - August 2010
Friedell Managed Care September 2007 - January 2008
NovaMed Inc. December 2006 - April 2007
CIGNA Healthcare 1999 - 2005
Education
East - West University 2009 — 2010
N/A, Business Administration and Management, General
Computer Systems Institute 2005 — 2006
Certificate, Medical Office Professional II
The Caree Academy 2004 — 2005
N/A, Medical Biller/Administrative Assistant
Computer Learning Center 1992 — 1994
Certificate, Computerized Business Systems
Harold Washington College 1988 — 1992
N/A, Business Administration and Management, General
Northwestern Business College 1987 — 1988
N/A, Business Administration
Cigna Healthcare October 2013 - Present
Cigna November 2008 - Present
Cigna July 2005 - July 2007
Cigna July 2001 - June 2005
Skills
Fluent in Italian, Powerpoint, Excel and..., Organization, Health Insurance, Office Management, Customer Service, Visio, Process Improvement, Marketing Communications, Insurance, Presentation Coaching, Vendor Management
Education
Connecticut College
Bachelor of Arts, Italian Language and Literature
Gonzaga in Florence program
Junior year abroad
Kane's Loving Childcare July 2004 - Present
Mackie Automotive June 1996 - July 1999
Cigna Healthcare April 1986 - June 1996
Skills
Public Speaking, Teaching, Team Building, Staff Development, Customer Service, Strategic Planning, Social Media, Microsoft Office, Curriculum Design, Entrepreneurship, Cpr Certified, Healthcare, Event Planning, Non-profits, Microsoft Word, Microsoft Excel, First Aid Certified, Nonprofits
Education
National Education Center 1985 — 1986
Certificate, Medical/Clinical Assistant
Coppin State University 1983 — 1985
Pre-Nursing
Molina Healthcare May 2015 - Present
Molina Healthcare of Ohio August 2008 - May 2015
Molina Healthcare of Ohio June 2006 - August 2008
CIGNA Healthcare 1998 - December 2005
PageNet 1997 - 1998
AT&T/Lucent Technologies 1990 - 1996
U.S. Army Reserve 1984 - 1992
Skills
Microsoft Office, Medicaid, Training, Payroll, Healthcare, Hospitals, Access, Process Improvement, Data Entry, Data Analysis, Medicare, Insurance, Managed Care, Healthcare Management, Program Development, Provider Relations, Call Centers
Education
Columbus State
Associate's degree, Business Administration and Management, General
Otterbein College
BA, Business
Capital City Online Auctions 2012 - Present
Auction Ohio October 2011 - Present
Coldwell Banker King Thompson December 2008 - December 2011
CIGNA Healthcare February 1998 - June 2003
Associated Counseling Services April 1992 - July 2000
Education
Columbus State
Real Estate
Illinois State University
CIGNA Healthcare February 2008 - Present
Education
Columbus State University
Bachelor of Science, Health Science
J. Croyle and Associates, Inc. July 2013 - Present
Allegheny Center Associates August 2009 - April 2013
Cigna Healthcare 2003 - 2009
Skills
Customer Service, Microsoft Excel, Outlook, Data Entry, Training, Leadership, Management, Team Building, Teamwork, Social Media
Education
Community College of Allegheny County 2002 — 2003
Medical Assisting
Seton-La Salle High School 1999 — 2002
Diploma, general
MultiPlan November 2007 - Present
Chattanooga Eye Institute 2003 - 2007
CIGNA Healthcare 1998 - 2002
CIGNA Healthcare 1997 - 1998
CIGNA Healthcare 1996 - 1997
CIGNA Healthcare 1990 - 1995
Skills
Hospitals, Health Insurance, Life Insurance, Workers Compensation, Provider Network..., Provider Networks, Customer Service, Access Database, Microsoft Excel, Teamwork, Managed Care, Credentialing
Education
Covenant College 2000 — 2003
Bachelor's degree, Business Administration and Management, General, 3.8
Gainesville State College 1988 — 1991
Associate's degree, Business Administration and Management, General, 3.8
Lincoln Financial Group 2003 - 2009
Solucient, LLC 1996 - 2001
CIGNA Healthcare July 1987 - June 1996
Skills
Leadership, Insurance, Microsoft Excel, Customer Service, Access, Analysis, Employee Benefits, 401k, Financial Analysis, Retirement, Retirement Planning, Software Documentation
Education
Concordia University Chicago 1993 — 1996
Bachelor's Degree, Business Administration and Management, General
CIGNA Healthcare October 2011 - Present
CIGNA Healthcare October 2010 - October 2011
Health Dialog September 2006 - January 2010
Gateway Health System January 2001 - September 2006
Education
University of Pittsburgh 1989 — 1990
Master's degree, Clinical/Medical Social Work
Slippery Rock University of Pennsylvania 1984 — 1988
Bachelor's degree, Clinical/Medical Social Work
Community College of Allegheny County
Associate's degree, Registered Nursing/Registered Nurse
The MetroHealth System March 2013 - Present
The MetroHealth System April 2006 - March 2013
The MetroHealth System April 2005 - April 2006
The MetroHealth System 2003 - 2005
CIGNA Healthcare 2000 - 2003
Physician Business Systems (CHN) March 2000 - December 2000
Skills
CPC, Medical Assistant, Experience with Epic &..., Strong E & M coder &..., 10 years plus..., Revenue Cycle Management, CPT, Denials, EHR, Epic Systems, HCPCS, HIPAA, Health Information..., Healthcare, Healthcare Information..., ICD-9, Medical Coding, Medical Compliance, Medical Transcription, Medicare, Pediatrics, Physician Coding, Revenue Cycle, Inpatient, Medical Terminology, EMR
Education
Cuyahoga Community College 2004 — 2008
Health Information Management
Remington College-Cleveland Campus 2000 — 2000
Certificate, Medical/Clinical Assistant
Self-employed June 2007 - Present
CIGNA Healthcare January 1995 - March 2007
Various October 1984 - April 1994
Skills
Data Entry, Administrative..., Outlook, Microsoft Excel, Medicare, Healthcare, Office Management, Spreadsheets, Microsoft Word, HIPAA, Invoicing, Office Administration
Education
D G Erwin Technical Center 1990 — 1991
Nursing, Practical Nursing, Vocational Nursing and Nursing Assistants
Creative Foundations, Inc. May 2014 - Present
Central Marketing Associates 2012 - 2013
CIGNA Healthcare January 2002 - July 2009
Skills
Employee Benefits, Human Resources, Customer Service, Benefits Administration
Education
Franklin University 2009 — 2012
Bachelor's degree, Human Resources Management/Personnel Administration, General, 3.75
Franklin University 2009 — 2012
Bachelor's degree, Business Administration and Management, General, 3.75
Columbus State
Associate's degree, Business Administration and Management, General
Aerotek February 2015 - Present
CIGNA Healthcare February 2013 - August 2014
Penn Medicine (University of Pennsylvania Health System) February 2003 - May 2011
The Children's Hospital of Philadelphia October 2002 - February 2003
Jefferson Hospital for Neuroscience October 2000 - October 2002
Thomas Jefferson University Hospitals January 2000 - October 2000
Thomas Jefferson University Hospitals (Home Health Care) September 1997 - January 2000
Skills
Healthcare, ICD-9, ICD-10, CPT-4, Medical Coding
Education
Torionet Coding Institute 2012 — 2012
Certificate of Completion, Health/Health Care Administration/Management, 3.0
Community College of Philadelphia 1995 — 1997
Associate's Degree, Health Information/Medical Records Technology/Technician, 3.2
Temple University 1980 — 1983
Marketing, 3.0
LifePath Hospice March 2010 - Present
Kindred Healthcare March 2002 - March 2010
CIGNA Healthcare February 1998 - February 2002
Skills
Sales, Acceptance Criteria, Nursing Education, Healthcare, Managed Care, Marketing Strategy, Case Managment, Appeals, Medicare, Hospital Sales, Not for Profit, For profit, Building Relationships, Case Management, Medicaid, HIPAA, Healthcare Management, Home Care, Nursing, Physician Relations, Team Building, Hospitals
Education
D G Erwin Technical Center 1990 — 1991
Licensed Practical Nurse, Nursing
Aetna October 2013 - Present
Mercer October 2012 - September 2013
Blue Cross and Blue Shield May 2011 - August 2011
CIGNA Healthcare July 2008 - June 2010
Skills
Analytics, Healthcare, Process Improvement, Management Consulting, Business Strategy, Business Analysis, Financial Modeling, Microsoft Excel, Provider Network..., Medical Plan Product..., SQL, Access
Education
Cornell University
Master's degree
Pepperdine University
Bachelor's degree
CIGNA Healthcare October 2005 - September 2013
Cigna October 2005 - September 2013
Skills
Building Relationships, Employee Benefits, Written & Oral..., Benefits Administration, Account Management, Client Relations Skills, Health Insurance..., Health Savings Accounts, Leadership, Teamwork, Presentation Development, Client Liaison, Issue Resolution, Written & Verbal..., Employee Wellness..., Strategy Implementation, Office Administration, People Skills, PowerPoint, Microsoft Office, Microsoft Excel, Multitasking Skills, Proficient Typing Skills, Telephone Skills, Business Travel, Enthusiasm to learn, Employee Engagement, Employee Management, Digital Photography, Health Insurance, Insurance, Brokers, Disability Insurance, Life Insurance, Strategic Planning
Education
Cumberland University
Business Administration and Marketing
Cigna Healthcare 2009 - Present
Cigna Healthcare 2002 - 2010
Skills
Claim Investigation
Education
Cuyahoga Community College