CIGNA HealthCare
Industry: Insurance company
DescriptionCigna is an American worldwide health services organization based in suburban Bloomfield, Connecticut and Philadelphia, Pennsylvania. Customer service: 020 8652 1313 Headquarters: Philadelphia, Pennsylvania, United States CEO: David Cordani (25 Dec 2009–) Subsidiaries: Express Scripts, Healthspring, Inc.,
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CIGNA HealthCare Employees
CIGNA Healthcare June 2011 - Present
Kaplan University November 2008 - December 2010
Georgia-Pacific LLC November 2000 - March 2008
GE Capital 1996 - 2001
Skills
Team Building, Employee Relations, Training, Sales, Human Resources, Accounts Payable, Microsoft Excel, General Ledger, Onboarding, Organizational..., Performance Management, Coaching, Change Management, Process Improvement
Education
Kaplan University 2008 — 2010
BS, Management/Healthcare
Kaplan University 2008 — 2010
Bachelor of Science (B.S.), Business Administration and Management, General
Cigna Healthcare February 1999 - Present
The NutraSweet Company July 1992 - September 1993
gaurdian photos May 1983 - June 1992
Education
International Business College 1999 — 2000
business
wayne high school 1979 — 1983
Cigna Healthcare 2013 - Present
Cigna March 2008 - Present
Carson Pirie Scott January 2003 - October 2007
Skills
Employee Benefits, Financial Reporting, Sarbanes-Oxley Act, Financial Analysis, Auditing, Accounting, Finance, Financial Statements, Insurance, Internal Audit, Microsoft Excel, Microsoft Word
Education
Kankakee Community College 2003 — 2006
AS, English
Nexus - A Dimension Data Company October 2014 - Present
Nexus IS January 2014 - October 2014
Nexus IS January 2005 - December 2013
Norstan Communications, Inc. October 2001 - January 2005
Norstan 2002 - 2005
CIGNA HealthCare August 1999 - October 2001
Skills
ICM, Operating Systems, VoIP, CCNA, CTI, IPCC, Cisco Technologies, Contact Centers, IP, Network Architecture, Cisco Call Manager, Unified Communications, SaaS, Managed Services, Telephony, SIP, Telecommunications, Pre-sales, Professional Services, Avaya, Network Design, ACD, H.323, IVR
Education
Keller Graduate School of Management 1999 — 2000
University of Arizona 1994 — 1999
Bachelors
CIGNA Healthcare 2009 - Present
Piedmont Hospital 2004 - 2012
Piedmont Hospital September 2004 - December 2009
Skills
Health Promotion, Personal Training, Wellness, Fitness, Athletics, Health Insurance, Health Education, Healthcare, Team Building
Education
Luther Rice University 2011 — 2013
Master of Arts (M.A.), Apologetics
Iowa State University 1999 — 2004
Bachelor of Arts (B.A.), Sports and Exercise
BP August 2014 - Present
BP August 2012 - August 2014
CIGNA Healthcare June 2009 - August 2012
General Electric January 2008 - June 2009
General Electric August 2006 - December 2007
Robert M Dery DDS August 2003 - August 2006
Skills
Excel, Word, PowerPoint, Visual Basic, Matlab, Oracle, Business Objects, Spanish, Lotus, Public Works, Six Sigma, Cross-functional Team..., Product Development, Process Improvement, Lean Manufacturing, Strategy, Sales Management, Contract Negotiation, Microsoft Excel, Engineering, Leadership, Management, Forecasting, Team Building, Program Management, Project Management, Sales
Education
Indiana University—Purdue University Fort Wayne 2007 — 2009
MBA, Business Management
Michigan State University 1999 — 2003
B.S.M.E., Mechanical Engineering
Choice Hotels May 2015 - Present
Consultant February 2015 - May 2015
Arizona Department of Economic Security August 2014 - December 2014
State Farm (TEK Systems) July 2013 - August 2014
Dell, Inc December 2012 - June 2013
American Red Cross August 2012 - December 2012
GenRe February 2012 - August 2012
CIGNA Healthcare July 2011 - November 2011
Chemtura May 2010 - July 2011
Department of Homeland Security March 2009 - May 2010
Skills
IT Service Management, ITIL, Service Delivery, Incident Management, Software Documentation, Enterprise Software, Business Process, Enterprise Architecture, Solution Architecture, Configuration Management, Process Improvement, Technical Support, Information Technology, Business Analysis, Service Desk Management, Problem Management, IT Management, Support Services, Team Management, Team Building, Integration, Vendor Management, Management, Networking
Education
ITIL Foundations Certified 2013 — 2013
Certification, ITIL v3 Foundations
ITIL Foundations Certified 2007 — 2007
Certification, ITIL v2 Foundations
Cisco Certified Network Associate (CCNA) 2006 — 2006
CCNA, Cisco Networking
University of Phoenix 2003 — 2005
Business Information Systems
Microsoft Certified Professional 1996 — 1998
MCP - Server Technologies, Server Products and Networking Technologies
University of Florida 1994 — 1995
Certification, Systems Analysis
Iona College 1976 — 1980
Computer Science
Sonatype March 2015 - Present
Cigna March 2014 - March 2015
CIGNA Healthcare July 2011 - March 2014
UnitedHealth Group August 2007 - July 2011
UniedHealth Group September 2005 - August 2007
Uniprise Technologies May 2003 - September 2005
Gerber Scientific Products August 1996 - May 2003
Gerber Scientific Products December 1993 - August 1996
US Navy March 1990 - September 1993
US Navy September 1983 - September 1993
Skills
Agile Methodologies, Scrum, Continuous Integration, SDLC, Maven, Software Development, Ant, Subversion, Integration, Release Management, Software Configuration..., Testing, Tomcat, Java Enterprise Edition, Automation, Enterprise Software, Agile Project Management, System Deployment, REST, Test Automation, Java, Unix, SQL, Hibernate, Oracle, SOAP, Software Design, DevOps, Process Automation, ALM, Software Quality, Sonar, Linux, MySQL, Architecture, Bamboo, Anthill, Application Lifecycle..., Eclipse, Web Applications, Apache, PL/SQL, Continuous Delivery, Application Security, Open Source Software, SOA
Education
George Washington 2005 — 2005
IBM Certification 2004 — 2004
Kansas State University 1982 — 1982
Market America/Shop.com May 2014 - Present
Self-employed 2005 - Present
CIGNA Healthcare July 2001 - December 2001
Riverside Medical Center November 2000 - July 2001
Skills
Outlook, Microsoft Word, Customer Service, Microsoft Office, Data Entry, Bookkeeping, Telephone Skills, Microsoft Excel, PowerPoint, Sales, Time Management, Budgets, Customer Satisfaction, Account Reconciliation, Expenses, Cash Receipts, Bank Reconciliation
Education
Kankakee Community College 1997 — 1999
Associate in Applied Science (A.A.S.), Administrative Assistant and Secretarial Science, General
CIGNA Healthcare June 2006 - Present
Education
West Virginia University 2004 — 2006
MPA, Public Adminsitration
James Madison University 1999 — 2003
BS, Sports Management
CIGNA Healthcare April 2011 - Present
The National Association of Disease Management & Wellness Professionals April 2013 - Present
UnitedHealthcare April 2010 - April 2011
APS Healthcare 2008 - 2009
Healthways, Inc May 2006 - August 2008
St. Joseph Hospital Kirkwood 2004 - May 2006
Intelistaff 1999 - 2005
St. Louis University, SoLUtions 2002 - 2004
St. John's Mercy Medical Center 2001 - 2002
The Clinical Research Center January 1999 - January 2001
Skills
Nursing, Disease Management, Utilization Management, Hospitals, Surgery, Healthcare Management, Healthcare, Case Managment, Utilization Review, Inpatient, Wellness, ICU, Health Education, Health Promotion, Medicine, Acute Care, Clinical Research, Patient Advocacy, Certified Case Manager, Home Care, Managed Care, Medicaid, Nursing Education, Quality Improvement, Patient Education, Case Management, Medical Case Management, Medical/Surgical, IV, Registered Nurses, Critical Care, Community Health, BLS, HEDIS, HIPAA, Healthcare Consulting
Education
Jacksonville University 2013 — 2015
Enrolled in BSN Program, BSN
Jefferson College 1990 — 2013
Associates Degree, engineering and nursing
Missouri Baptist Medical Center School of Nursing 1993 — 1996
RN, Nursing
Coppell Education Foundation June 2015 - Present
CIGNA Healthcare September 2010 - Present
Sikh Research Institute - SIkhRI November 2014 - Present
South Asia Democracy Watch 2013 - Present
Concentra November 2008 - September 2010
INSPIRIS August 2005 - October 2008
Flint HIlls Community Health Center August 2002 - July 2005
Skills
Healthcare, Medicine, Clinical Research, Healthcare Management, Disease Management, Public Health, Managed Care, Team Building, Case Managment, Health Policy, Wellness, Inpatient, Utilization Management, Diabetes, Medicaid, Coaching, Hospitals, Public Speaking, Leadership, Healthcare Consulting, Family Medicine, Medicare, Case Management, Customer Service, Sales, Account Management, Marketing, Fitness, Strategic Planning, Population Health, Onboarding, Quality Management, Nonprofits
Education
American College of Physican Executives 2010 — 2014
Certified Physician Executive (CPE)
Kansas City University of Medicine and Biosciences 1995 — 1999
Doctor of Osteopathy, Osteopathic Medicine/Osteopathy
University of Kansas 1992 — 1995
Bachelor of Science (BS), Biology/Biological Sciences, General
CIGNA Healthcare March 2012 - Present
Senior Customer Service Representative May 2007 - September 2010
Pinnacle Opportunities January 2007 - May 2007
Skills
Healthcare Information..., Provider Relations, Medicare, Healthcare, Hospitals, Disease Management, Health Insurance, Managed Care, Medicaid, HIPAA, Health Policy, Healthcare Consulting, Healthcare Industry, Healthcare Management, Team Building, Microsoft Excel
Education
ITT Technical Institute-Indianapolis
Kankakee Community College
Riverside Medical Center March 2007 - Present
Imagery by Taryn August 2009 - Present
CIGNA Healthcare October 2005 - March 2007
Sedgwick LLP February 2004 - October 2005
Leshen & Sliwinski, PC August 2001 - February 2004
Skills
Event Planning, Healthcare, Digital Photography, Photography, PowerPoint, Microsoft Office, Hospitals, Microsoft Word, Healthcare Management, Contract Management, Customer Service, Social Media, Adobe Creative Suite, Access, Wedding Photography, Event Photography, Executive Support, Public Speaking, Coordinate Meetings, Editing, Policy, MGMA Data, Strategic Planning
Education
Kankakee Community College
Graphic Design
CIGNA Healthcare May 2012 - Present
Kankakee Community College September 1995 - March 1998
Skills
Health Insurance, Insurance, Medicare, Claim, HIPAA, Managed Care, Medicaid, Healthcare, Employee Benefits, Access, Provider Relations, Process Improvement, Claims Management, Medical Billing, Customer Service, Microsoft Excel, Claims Resolution, Outlook, Data Entry, Underwriting
Education
Kankakee Community College 1992 — 2011
59 credit hours, Business Administration and Management, General
Boston Scientific April 2012 - Present
Boston Scientific Corporation September 2010 - April 2012
Boston Scientific Corp February 2008 - August 2010
University of Bridgeport May 2007 - August 2009
Hartford Life October 2007 - January 2008
Boston Scientific May 2007 - October 2007
CIGNA Healthcare January 2007 - April 2007
University of Bridgeport August 2004 - December 2006
Skills
Process Improvement, Lean Transformation, Lean Thinking, Software Documentation, Requirements Gathering, Requirements Analysis, 21 CFR Part 11, User Acceptance Testing, Business Analysis, Business Process..., Software Quality..., Project Coordination, ISO 13485, Change Management, Change Control, Computer System..., Process Validation, Software Project..., FDA, System Testing, Lean Business Process, Process Re-Engineering, Medidata Rave, SQL Server 2000-2008, C#, Siebel, HIPAA, LBP, Technical Writing, MS Office Suite, Test Management, Manual Testing, Standardization, ClearQuest, LoadRunner, MS FrontPage, Software Validation, GAMP, GCP, ASTM, UML Tools, MS Visio, IT Audit, CTMS, RUP, Flow Charts, Document Management, Documentation, End User Training, Clinical
Education
Pune University 1998 — 2003
BE, Instrumentation & Control
Kendriya Vidyalaya 1989 — 1998
AISSCE, Science
Health, Wealth & Productivity Center LLC March 2009 - Present
CIGNA Healthcare June 2000 - March 2009
Education
Ithaca College 1984 — 1988
BS, School of Business- Marketing
Burnt Hills Ballston Lake High School
Certified Yoga Instructor
200 hour, Asana, Therapy and Alternatives
Florida Health Insurance License
218, Health and Life
CIGNA March 2013 - Present
CIGNA Healthcare April 2009 - March 2013
Skills
Insurance, Employee Benefits, Health Care Reform, Healthcare, New Business Development, Health Policy, Account Management, Health Savings Accounts, Strategic Planning, HMO, Sales Management, Team Building, Health Insurance, Sales, Management, Selling, Small Business
Education
Indiana University of Pennsylvania 2004 — 2008
B.S., Public Relations/Communications
PruittHealth Corporation April 2013 - Present
WellPoint 2005 - April 2013
Indiana Wesleyan University 2008 - 2008
WellPoint March 2005 - November 2006
Anthem December 2003 - March 2005
Community Hospitals of Indianapolis 2002 - 2003
CIGNA Healthcare 2000 - 2002
Cooperative Managed Care Services July 1999 - May 2000
Maxicare of Indiana June 1997 - July 1999
GMAC 1985 - 1986
Skills
Managed Care, Healthcare, HIPAA, Healthcare Management, Hospitals, Nursing, Health Insurance, Inpatient, Contract Negotiation, Quality Improvement, Health Law, Case Managment, Provider Relations, Network Development, Process Improvement, Healthcare Industry, Utilization Management, Clinical Research, Disease Management, Insurance, Management, Healthcare Consulting, Program Development, Medicare, Medicaid, Healthcare Information..., Strategic Planning, Data Analysis
Education
Indiana University Robert H. McKinney School of Law 1999 — 2003
J.D., Law
Indiana University-Purdue University at Indianapolis 1992 — 1995
B.S.N, Nursing
George Washington High School 1977 — 1981
General Studies
Upon College Graduation Certified Nursing AssistantMarsol EnterpriseJune 2014 - Present
Physicians Cooperative February 2014 - April 2014
CIGNA Healthcare October 2010 - October 2011
Threesource May 2008 - April 2009
Kehe Foods October 2005 - April 2008
Pro-Med Nursing January 2005 - October 2005
Shapiro Center March 2001 - December 2004
Momence Meadows January 2000 - May 2001
Skills
Appointment Scheduling,..., CPR-Certified, First..., Customer Service
Education
Westwood College-Dupage 2012 — 2014
Associates/ diploma, Medical/Clinical Assistant, 3.8
Kankakee Community College 2009 — 2013
Decatur Area Vocational Center 1999 — 1999
Certificate, Certified Nursing Assistant, 4.0
CIGNA Healthcare July 2012 - Present
Bupa June 2011 - July 2012
Bupa September 2007 - June 2011
Skills
Customer Service, Claims Handling, Underwriting, Presentations, Strategic Planning, Healthcare Industry, Bilingual-English/Spanis..., Computers, Healthcare, Health, Time Management, Claim, Insurance, Employee Benefits, Business Strategy, Health Insurance, Leadership, Management, Microsoft Excel, Risk Management, New Business Development
Education
Ashford University 2014 — 2016
Bachelor's degree, Human Resources Management/Personnel Administration, General
Keiser University-Ft Lauderdale 2007 — 2009
Associate of Arts (A.A.), Criminal Justice and Corrections
CIGNA Healthcare October 2010 - Present
Skills
Nursing, Healthcare Information..., Managed Care, Healthcare, Healthcare Management, Healthcare Consulting, Disease Management, Utilization Management, Informatics, EHR, Medicaid, HIPAA, Medicare, Quality Improvement, Health Insurance
Education
Indiana University of Pennsylvania 1992 — 1996
Bachelor's degree, Registered Nursing/Registered Nurse
Travelers February 2010 - Present
CIGNA Healthcare November 2005 - February 2010
CIGNA February 2002 - November 2005
Cigna Healthcare June 2000 - February 2002
United Technologies June 1998 - June 2000
Skills
Business Intelligence, Business Analysis, Strategy, Process Improvement, Leadership, Forecasting, Management, CRM, Vendor Management, Strategic Planning, Integration, Operations Management, Analysis, Strategic Financial..., Business Strategy, CFO, Controller, BI Project Lead, Financial Planning, Business Process..., Insurance, Executive Management, SDLC, Program Management, Cross-functional Team..., Business Process, Analytics, Financial Analysis, Risk Management, Healthcare, Managerial Finance
Education
Fairfield University - MBA 1990 — 1993
MBA, Finance
University of Massachusetts at Amherst - Isenberg School of Management 1979 — 1983
Bachelor of Science, Finance
McGriff, Seibels & Williams May 2010 - Present
CIGNA Healthcare September 1989 - January 2008
Skills
Employee Benefits, Human Resources, Insurance, Health Insurance, Entrepreneurship, Performance Management, Strategy, Healthcare, Consulting, Employee Relations, Project Planning, HRIS, Leadership, Benefits Administration, Underwriting, Deferred Compensation, Process Improvement, Workers Compensation, Mergers & Acquisitions
Education
Stephen F. Austin State University 1983 — 1988
BBA, Finance
Jones Graduate School of Business, Rice University
CBIZ October 2004 - Present
CIGNA Healthcare September 1987 - July 1998
Skills
Employee Benefits, Compliance, Strategic Planning, Self-funded, Vendor Management, Sales, Leadership, Health Insurance, Executive Management, Management, Account Management, COBRA, Insurance, Human Resources, ERISA, Disability Insurance, Managed Care, Life Insurance, Benefits Administration, Underwriting, Workers Compensation, Process Improvement, Executive Pay, Brokers, Deferred Compensation
Education
Loyola University Maryland 1982 — 1984
Masters Education, education
James Madison University 1977 — 1980
UnitedHealth Group July 2013 - Present
WellPoint April 2011 - November 2012
Pfizer October 2009 - April 2011
Cognizant Technology Solutions 2004 - 2011
CIGNA Healthcare August 2008 - December 2008
Aetna January 2007 - July 2008
Metlife August 2004 - December 2006
Deutsche Software September 2000 - July 2004
Sysprom Software July 1998 - August 2000
Skills
Vendor Management, Program Management, Change Management, Project Management, Agile Methodologies, Quality Assurance, Software Development, Risk Management, SDLC, CRM, Management, PMO, Testing, Business Analysis, Data Warehousing
Education
Annamalai University 1995 — 1998
MCA, Computer Application
Anna Adarsh College, Madras University 1992 — 1995
Bsc, Physics
Kendriya Vidyalaya
'92
Humana / Syntel April 2010 - April 2012
CIGNA Healthcare October 2008 - January 2010
Citrus Healthcare June 2008 - September 2008
iSOFT February 2008 - June 2008
Apollo Health Street July 2004 - October 2007
AHSL February 2005 - January 2007
AHSL June 2004 - January 2005
Skills
HIPAA, Healthcare IT, EMR, EHR, Healthcare Information..., Healthcare, SDLC, HL7, Requirements Analysis, Business Analysis, Vendor Management, Software Project..., Crystal Reports, Process Improvement, Requirements Gathering, Business Intelligence, PMP, Software Documentation, Data Analysis, Data Warehousing, Business Process, Integration, Quality Assurance, Healthcare Management, Access, Agile Methodologies, Databases, Microsoft SQL Server, SOA, Testing, User Acceptance Testing
Education
Jawaharlal Nehru Technological University 1997 — 2000
MCA, Computer Science
Jyothi Vidyalaya
SSC
Dell SonicWALL August 2014 - Present
Dell SonicWALL December 2011 - July 2014
Dell SonicWALL April 2011 - December 2011
Progressive Direct Insurance October 2006 - February 2011
Exxon Mobil On the Run February 2004 - January 2010
CIGNA Healthcare April 2004 - October 2006
The Arizona Republic September 2003 - August 2004
Aramark Corporation June 2002 - May 2004
Skills
HTML, SQL, Python, Windows 95, Microsoft Windows 98, Microsoft Windows ME, Windows 2000, Windows XP Professional, Windows 7, Windows Server 2003, Windows Server 2008, Mac OS X, Linux, Linux Server, Wireshark, WebEx, Cisco Packet Tracer, Microsoft Office, Photoshop, Dreamweaver, VMware Workstation, Computer Hardware..., Computer Software..., TCP/IP, Network Operations, Remote Assistance, Active Directory, IIS, Apache, Troubleshooting, Windows Server, XP, VPN, IPSec, Firewalls, DHCP, IPv6, Routing, RIP, OSPF, LDAP, Cisco Technologies, Windows, Security, Networking, OS X, Operating Systems, VoIP, Sonicwall, GMS
Education
Western Governors University 2011 — 2014
Bachelor's Degree, IT - Security Emphasis
ITT Technical Institute-Phoenix 2009 — 2011
Associate Degree, IT/Computer Network Systems
Chandler-Gilbert Community College 2003 — 2006
English as a Second Language
Cigna August 2013 - Present
CIGNA Healthcare August 2011 - August 2013
State of Maryland February 2009 - September 2011
Kelly & Associates Insurance Group November 2005 - January 2009
State of Maryland July 2004 - July 2005
Local Government Insurance Trust (LGIT) February 1998 - July 2004
CareFirst BlueCross BlueShield September 1982 - February 1998
Education
James Madison University 1978 — 1982
B.S., Public Health
Argo Group International Holdings, Ltd. March 2011 - Present
Argo Group International Holdings, Ltd. June 2006 - March 2011
UnitedHealthcare December 2005 - June 2006
Argo Group International Holdings, Ltd. November 2004 - December 2005
Argo Group International Holdings, Ltd. January 2004 - November 2004
Argo Group International Holdings, Ltd. March 2002 - January 2004
MeadWestvaco March 2001 - March 2002
CIGNA Healthcare January 1999 - February 2001
Skills
Vendor Management, Process Improvement, Business Process..., Business Analysis, SDLC, Insurance, Leadership, Outsourcing, Project Management, Business Process, IT Strategy, Change Management, Risk Management, Integration, Visio, IT Management
Education
Virginia Commonwealth University 1998 — 1998
MBA
James Madison University 1995 — 1997
BBA
Scripps Health November 2012 - Present
Cigna Healthcare January 2012 - October 2012
US Xpress April 2010 - December 2011
State Farm Insurance in Bloomington,IL October 2005 - April 2010
EDF in Paris,France January 2004 - December 2004
Reliant Energy,Houston,TX August 2002 - December 2003
Skills
Cognos, Cognos Planning, Data Warehousing, SDLC, ETL, Business Intelligence, DB2, Data Modeling, Informatica, Balanced Scorecard, Oracle Applications, Business Analysis, Microsoft SQL Server, Databases
Education
Osmania University 1998 — 2000
Management Information Systems, MIS
Institute Of Computers and Business Management,Hyderabad 1996 — 1998
MBA, Marketing
Kakatiya University 1991 — 1995
Pharmacy, Pharma
CIGNA Healthcare April 2012 - Present
IHCDA March 2009 - August 2009
Indiana Coalition on Housing and Homeless Issues May 2008 - March 2009
Goodwill Industries 2007 - 2007
AAA Hoosier Motor Club 2001 - 2006
Skills
Community Outreach, Public Speaking, Program Development, Strategic Planning, Nonprofits, Customer Service, Training, Grants, Event Planning, Microsoft Office, Social Media, Volunteer Management
Education
Indiana University-Purdue University at Indianapolis 2006 — 2008
Master's degree, Social Work
John Q. Cook, MD March 2008 - Present
BlueCross BlueShield of Texas March 1996 - March 1997
CIGNA HealthCare June 1993 - March 1996
Education
Joliet Junior College 2006 — 2009
Associates Degree, Nursing
Cigna June 2014 - Present
CIGNA Healthcare April 2012 - July 2014
Skills
Management, Customer Service, Healthcare, Leadership, Microsoft Excel, Strategic Planning, Project Management, Process Improvement, Team Building, Training
Education
Missouri Baptist University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Jefferson College
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
CSL Behring May 2015 - Present
Beauty Ninja Boutique November 2013 - July 2015
Aqua America June 2014 - May 2015
Sleep Well Chicago July 2013 - January 2014
CIGNA Healthcare June 2011 - July 2013
Creditors Collection Bureau September 2010 - March 2011
Indian Oaks Academy November 2006 - June 2008
Skills
Customer Service, Customer Satisfaction, Customer Engagement, Health Insurance, Organization, Organizational..., Office Management, Microsoft Office, Front Office, Healthcare, Efficiency, Team Effectiveness, Time Management, Management, Event Planning, Call Centers, Data Entry, Telephone Skills, Outlook, Microsoft Excel, Microsoft Word, Insurance, Program Management, Medical Billing, Training, Employee Benefits, Administrative..., HIPAA, Team Building, Recruiting, Human Resources, Medicare, Sales, Teamwork, Employee Relations, Software Documentation, Invoicing, Employee Training, Office Administration, Coaching, Leadership Development, Hiring, Medicaid, Medical Terminology, PowerPoint, Business, Interviews, Critical Thinking
Education
Kaplan University 2014 — 2016
Olivet Nazarene University 2011 — 2013
Associates in Business, Business Administration and Management, General
Solutions of North Texas October 2011 - Present
LAMMICO January 2007 - June 2007
CIGNA Healthcare August 1999 - September 2004
Skills
Social Services, Crisis Intervention, Case Managment, Substance Use Disorders, Event Planning, Chemical Dependency, Group Therapy, Nonprofits, Program Development, Treatment, Interventions, Addiction Recovery, Developmental..., Case Management, Individual Counselling, Therapeutic Crisis..., Dual Diagnosis, DBT, Community Outreach, Public Speaking
Education
Jefferson Community College 1993 — 1993
Fresa LLC November 2011 - Present
Alere September 2006 - January 2013
CIGNA November 1995 - August 2006
CIGNA Healthcare 1995 - 2006
Skills
Great leadership skills, Multitasker, Leadership, Vendor Management, Healthcare Information..., Cross-functional Team..., Healthcare, Managed Care, Process Improvement, Healthcare Management, Informatics, Medicare, Customer Service, Change Management, Health Insurance, Strategic Planning, Project Management, HIPAA, SDLC, Team Building, Program Management, Healthcare Industry, Software Documentation, EMR, Integration, Healthcare Consulting, Quality Assurance, Medicaid, Disease Management, Business Analysis, Manage Client...
Education
Judson University 2000 — 2002
Bachelor of Science, Business Administration
Johnson and Wales University
Culinary Arts Degree
Steve Joiner Agency, LLC November 2012 - Present
XpandCRM September 2011 - October 2012
Gwinnett County Public Schools February 2007 - May 2010
Professional Pool Services, Inc. March 2004 - December 2006
AmeriGroup Maryland July 2003 - February 2004
CIGNA Healthcare November 2000 - March 2003
Strategic E-Marketing February 2000 - November 2000
Kaiser Permanente 1993 - 1999
Southeast Health Plan June 1987 - August 1993
Taylor Publishing Company April 1985 - June 1987
Skills
Leadership, Cross-functional Team..., Program Management, Competitive Analysis, Team Leadership, Strategic Planning, Business Planning, Project Management, Team Building, New Business Development, Negotiation, Process Improvement, Training, Management, Project Planning, Leadership Development, Sales Management, Marketing, Customer Service, Strategy, Account Management, Budgets, Start-ups, Public Speaking, Business Development, Health Insurance
Education
University of Alabama at Birmingham 1988 — 1993
Master's, Business Administration
Jacksonville State University 1976 — 1979
Bachelor's of Science, Education
North Hills Hospital - An Affiliate of HCA February 2014 - Present
Las Colinas Medical Center, an affiliate of HCA July 2008 - February 2014
North Hills Hospital - An Affiliate of HCA 2006 - 2008
HCA 2003 - 2006
UHS 1997 - 2003
Cigna Healthcare 1996 - 1997
Skills
Healthcare, Managed Care, HIPAA, Healthcare Information..., Medicare, Revenue Cycle, Financial Analysis, Finance, Healthcare Management, Healthcare Industry, Revenue Cycle Management, Financial Reporting, Healthcare Consulting, Strategic Planning, Process Improvement, Physician Relations, Hospitals
Education
Thunderbird School of Global Management 1994 — 1996
MB
James Madison University 1985 — 1990
BBA, International Business
Coventry Health Care May 2011 - Present
Reliv International November 2008 - Present
Abbott Photography November 1999 - Present
Old Domionion University November 2007 - 2011
Overland Solutions May 2009 - October 2010
CIGNA Healthcare September 2008 - March 2009
Information Providers Inc November 2006 - December 2007
Unicare September 2000 - June 2006
Unicare September 2000 - June 2006
Skills
Health Insurance, Auditing, Insurance, Customer Service, Marketing, Workers Compensation, Health Policy
Education
Moraine Valley Community College Phlebotomy 1994 — 1995
Joliet Junior College
GuideStone Finanical Resources 1990 - Present
Lincoln Financial Group 1983 - 1989
CIGNA Healthcare 1982 - 1983
Ponderosa Steakhouse 1980 - 1982
Skills
Strategic Planning, Online Marketing, Microsoft Office, Writing, Team Leadership, Marketing Strategy, Problem Solving, Corporate Communications, Market Research, Budgeting, Business Planning, Product Management, Product Development, Research, Event Planning, Business Strategy, Marketing Communications, Customer Relations, Customer Service
Education
Southern Methodist University - Cox School of Business 2004 — 2005
Graduate Marketing Certification Program
Indiana University of Pennsylvania 1976 — 1980
BBA, Psychology
Texas A&M Commerce
MBA
Montoursville Area High School
University of Pennsylvania - The Wharton School
CEBS, Certified Employee Benefits Specialist
CIGNA May 2006 - Present
CIGNA 2002 - Present
CIGNA Healthcare 2002 - Present
CIGNA International 2002 - 2006
Budget Group Inc. 1997 - 2002
Citigroup 1980 - 1997
Skills
Succession Planning, Talent Management, Talent Assessment, Global HR, Executive Coaching, Performance Management
Education
Ithaca College 1970 — 1974
Bachelor of Arts (BA), History
St .Johns University
30 credits, Business/Teaching
Managed Health Services/ Centene corp April 2006 - July 2006
Managed Health Services 2006 - 2006
PacifiCare Health Systems February 2004 - December 2004
Aetna 2001 - 2004
CIGNA Healthcare June 1991 - August 1995
Skills
Project Management, Healthcare, Health Insurance, Benefits Administration, Business Analysis, Strategic Planning, Program Management, Budgets, Visio, Data Analysis, Software Documentation, Change Management, Leadership, HIPAA, Business Process..., Managed Care, Cross-functional Team..., Analysis, Medicare, Medicaid, Insurance, Hospitals, Process Engineering, Employee Relations, Technical Writing, Entrepreneurship, SDLC, Healthcare Industry, Nonprofits, Forecasting, Community Outreach, Accounting, Microsoft Word, Access, Healthcare Management, Contract Negotiation, Public Speaking, Quality Management, Claim, Research, Project Planning, Team Leadership, Policy, Call Center, Call Centers, Analytics, Product Development, Marketing, Sales
Education
Indiana University-Purdue University at Indianapolis 2009 — 2014
Bachelor of Science (BS), Organizational Leadership
Indiana University-Purdue University at Indianapolis 2007 — 2011
Associate of Science (A.S.), Interior Design
WellPoint April 2013 - Present
Highmark Blue Cross Blue Shield April 2010 - May 2011
Highmark Blue Cross Blue Shield September 2007 - March 2010
CIGNA Healthcare February 2003 - June 2007
CIGNA Group Insurance August 2000 - February 2003
GE Capital Mortgage 1987 - August 2000
Skills
Change Management, Vendor Management, Health Insurance, Performance Tuning, Operations Executive, Process Improvement, Process & Technology..., Behavior Based..., Leadership Development, Customer Service, Claims Management, Program Management, Financial Accounting, Mentoring, Global Sourcing, Team Facilitation, Organizational Structure, Executive Presentation..., Group Insurance, Mortgage Banking, Business Strategy, Leadership, Outsourcing, Executive Management, Healthcare, Strategy, Business Process
Education
Rowan University 1990 — 1993
Masters of Business Administration, Business/Finance
Kean University 1981 — 1985
Bachelor of Science, Accounting
Fox Rehabilitation December 2013 - Present
Advanced Radiology October 2002 - 2013
HealthSouth Diagnostics January 2000 - September 2002
Organon Pharmaceuticals 1998 - 2000
CIGNA Healthcare 1986 - 1998
Skills
Sales, Healthcare, Sales Management, Salesforce.com, Marketing, Account Management, Cardiology, Direct Sales, Event Planning, HIPAA, Healthcare Management, Hospitals, Leadership, Marketing Strategy, Microsoft Office, New Business Development, Radiology, Social Media, Social Networking, Strategic Planning, Team Leadership
Education
James Madison University 1978 — 1982
Bachelor of Business Administration (BBA), Business Administration and Management, General
Westminster High School 1974 — 1978
Performance Prestige Auto May 2004 - Present
CIGNA Healthcare March 1992 - 2003
Skills
Peachtree, Microsoft Office
Education
Lynn University 1983 — 1987
BS, Admistration, minor Hotel Restaurant Management
Johnson and Wales University
Corporate Synergies Group December 2010 - Present
Connextions September 2009 - November 2010
J. Rolfe Davis Insurance Co. 2005 - 2009
United Healthcare 2004 - 2005
United Healthcare 2003 - 2004
United Healthcare 2002 - 2003
HealthNet 1999 - 2001
Prudential Healthcare 1994 - 1999
Cigna Healthcare 1993 - 1994
Skills
Business Development, Strategy, Start-ups, Management, Strategic Planning, Leadership, Account Management, CRM, New Business Development, Product Management, Sales Operations, Insurance, Process Improvement, Marketing, Forecasting, Analytics, Enterprise Software, Executive Management, Sales, Customer Retention, Operations Management, Budgets, Pricing, Health Insurance, Healthcare, Managed Care, Selling, Employee Benefits, Medicare, Salesforce.com, Team Building, Underwriting, Strategic Partnerships, Disability Insurance, Training, Workers Compensation, Long-term Care, Brokers, Health Savings Accounts, Benefits Administration, Sales Management
Education
University of Pennsylvania - The Wharton School 2004 — 2005
Certificate, Leadership
Regis University 2002 — 2005
MBA, Management & Finance, Magna Cum Laude
Kean University 1995 — 1997
MPA, Health Services Administration, Magna Cum Laude
Kean University 1988 — 1992
BA, Physical Education - Adult Fitness
Kean University 1988 — 1992
Bachelor of Arts (B.A.), Health and Physical Education/Fitness
NYCT April 2013 - Present
Self Employed as an Agent November 2010 - Present
CIGNA Healthcare September 1992 - November 2010
Worker Compensation September 1979 - August 1991
Skills
Group health, Insurance, Employee Benefits, Health Insurance, Dental, Disability Insurance, Sales Management, Group Benefits, Benefits Communication, Wellness Programs, Health, Small Business, Healthcare, Consultative Selling, Open Enrollment, Sales Presentations, Account Management, Customer Retention, Sales, Underwriting, Customer Service
Education
Inter-American University of Puerto Rico-Metropolitan Campus 1995 — 2003
BA, Business Administration
John Jay HS
Business/Commerce, General
Holohan Heating and Sheet Metal, Inc. November 2013 - Present
CIGNA Healthcare 2006 - November 2013
CIGNA September 2006 - October 2013
Skills
Social Media, Customer Service, Insurance, Health Insurance, Employee Benefits, Leadership, Strategic Planning, Process Improvement, Marketing, Project Management, Managed Care, Healthcare, Account Management, Sales
Education
Kaskaskia College
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Southern Illinois University, Carbondale
KWA Tabata June 2015 - Present
WESTMARC October 2012 - Present
Arizona Charter Schools Association November 2011 - Present
Holmes Murphy & Associates October 2008 - Present
DESERT INSURANCE ADVISORS September 2006 - October 2008
Humana January 2004 - September 2006
CIGNA Healthcare January 2000 - January 2004
JOHN ALDEN LIFE May 1997 - November 1999
Skills
Employee Benefits, Health Insurance, Insurance, Stop Loss, Healthcare, Disability Insurance, Life Insurance, Health Care Reform, Strategic Planning, Wellness, Benefits Administration, Employee Relations, Underwriting, Consulting, Wellness Initiatives, Patient Advocacy, Claim Analysis, Vendor Management, Account Management, Leadership Development, Healthcare Reform, clinical wellness, Charter Schools, C-Stores, Hospitality Industry, Municipalities, Government, School Districts, Public Sector, Health Savings Accounts, Affordable Care Act
Education
Kansas State University 1992 — 1996
BUSINESS, ACCOUNTING
Shawnee Mission West HS 1988 — 1992
College Prep
Asurion August 2014 - Present
Specialized Loan Servicing November 2012 - August 2014
TriWest Healthcare Alliance March 2011 - November 2012
Verizon Wireless November 2008 - August 2010
APS Healthcare September 2007 - June 2008
Dairy Queen December 2006 - September 2007
Brown & Brown RV Center March 2005 - December 2006
CIGNA Healthcare January 1999 - January 2005
Wal-Mart June 1995 - June 1998
Skills
Healthcare Management, Customer Service, Customer Satisfaction, Call Center, Training, Sales, Team Building, Outlook, Microsoft Office, Leadership, Data Entry, Employee Relations, Time Management, 10 Key, Software Documentation, Healthcare, Recruiting, Project Management, PowerPoint, Customer Retention, Microsoft Word, Employee Benefits, Insurance, Public Speaking, Telephone Skills, Customer Experience, Employee Training, Management, CRM, Troubleshooting, Hiring, Call Centers
Education
Olivet Nazarene University 2004 — 2005
Olivet Nazarene University 2004 — 2005
Associate of Arts, Business
Kankakee Community College 2001 — 2003
Business
CIGNA Healthcare
Skills
Customer Service, Project Management, Microsoft Excel, Process Improvement, Training, Outlook, Project Planning, Healthcare, Data Analysis
Education
Jefferson College 2011 — 2015
Associate of Arts and Sciences (AAS), Registered Nursing/Registered Nurse
Solar Turbines June 2014 - Present
Pfizer October 2013 - May 2014
CIGNA Healthcare March 2011 - October 2013
Shire Pharmaceuticals December 2010 - March 2011
TD BankNorth 2010 - 2010
AIG 2009 - 2010
Skills
Data Warehousing, Informatica, ETL, Oracle, Unix, DB2, Data Integration, SDLC, Microsoft SQL Server, Teradata, Linux, Databases, Business Intelligence, Integration, Hyperion Enterprise, Shell Scripting, Database Design, SSIS, SQL, SQL Tuning, Testing, OBIEE, Informatics, Oracle E-Business Suite, Informatica..., Visio, MS Project, IDQ, Metadata Management, Hyperion, SQL Server, informatica developer, metadata manager, informatica cloud, Cognos, Cognos Cubes
Education
Fairleigh Dickinson University
Masters
Jawaharlal Nehru Technological University
Bachelors Degree
C.O.R.E Healthcare Solutions, Inc January 2015 - Present
Dignity Health June 2014 - Present
Unitek November 2012 - September 2013
Fortis Ins July 2012 - November 2012
CIGNA Healthcare October 2011 - July 2012
UT Southwestern Medical Center at Dallas November 2010 - November 2011
DeKalb Medical January 2010 - October 2010
Kaiser Permanente March 2008 - October 2009
Travel Nurse Across America October 2005 - February 2009
Skills
Workers Compensation, Nursing Education, Nursing, Adult Education, Healthcare, Health Education, Staff Development, Classroom, BLS, Curriculum Development, Research, Hospitals, Healthcare Management, Distance Learning, Acute Care, Higher Education, Patient Safety, Disease Management, Patient Education, Case Management, EMR, Training, Instructional Design, Educational Leadership, Coaching, Medical/Surgical, Inpatient, ACLS, Epic Systems, Registered Nurses, Wellness, PowerPoint, College Teaching, Microsoft Office, Faculty Development, Public Speaking, Patient Advocacy, Home Care, Medical-Surgical, Case Managment, CPR Certified, HIPAA, Health Promotion, Treatment, Management
Education
Kaplan University
Master's degree, Nursing Education
Kaplan University
Bachelor's degree, Registered Nursing/Registered Nurse
University of Arizona
MassMutual Financial Group March 2015 - April 2015
Valassis Communications, Inc. January 2008 - February 2015
CIGNA Healthcare November 2005 - January 2008
CIGNA May 2004 - October 2005
CIGNA December 2002 - May 2004
CIGNA November 2001 - December 2002
Seimens December 1996 - August 2001
Skills
Process Improvement, Business Strategy, SDLC, Quality Assurance, Software Quality..., User Acceptance Testing, Requirements Analysis, Business Analysis, Quality Center, Test Planning, Waterfall, Testing, Software Documentation, Visio, Agile Methodologies, Regression Testing, Software Development, Quality Management, System Testing, Test Automation, Leadership, Test Management, PMO, Project Management, Resource Management, Six Sigma, Requirements Gathering, Test Strategy, CRM, Vendor Management, Management, Software Project...
Education
Keene State College 1974 — 1978
B.S. Education, Special Education & Elementary Education
Cigna Healthcare February 2013 - Present
Allstate Insurance August 2003 - December 2011
Skills
Claim, Liability, Fraud, Private Investigations, Analysis, Property Damage, Subrogation, Property & Casualty..., Casualty, Liability Analysis, Claims Management, Employee Benefits, Legal Liability, Claim Investigation, Claims Handling, Workers Compensation, Commercial Lines
Education
Kaplan University 2014 — 2016
Master's Degree, Health Information Management
The University of Texas at Dallas 2007 — 2010
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Applied Systems May 2015 - Present
Union Electronic Distributors February 2006 - April 2015
CIGNA Healthcare March 1997 - February 2006
Skills
Start-ups, Sales Management, New Business Development, Product Marketing, Account Management, Sales, Product Management, Team Building, Sales Operations, Product Development, Cross-functional Team..., P&L Management, Strategic Partnerships, Competitive Analysis, Customer Service
Education
Kankakee Community College 1996 — 1997
Voya Financial July 2014 - Present
Northeast Utilities (CL&P, NSTAR, PSNH, WMECO,Yankee Gas) January 2014 - Present
CHFA April 2013 - December 2013
CIGNA Healthcare 2002 - 2010
Education
University of Massachusetts Boston 1992 — 1996
Bachelor’s Degree, Criminal Justice/Law Enforcement Administration
Kaplan University-Davenport Campus
Graduate Certificate in Forensic Science, Crime Scene Investigation
Anthem, Inc. July 2015 - Present
Humana September 2014 - July 2015
Prospira PainCare January 2014 - August 2014
Aetna July 2004 - December 2013
Aetna July 2004 - December 2013
CIGNA Healthcare March 1998 - July 2004
CIGNA 1998 - 2004
Skills
Managed Care, Health Policy, Medicare, Case Managment, Healthcare Management, Health Insurance, Utilization Management, Disease Management, Hospitals, Clinical Research, Medicine, Healthcare, Provider Relations, HIPAA, Healthcare Consulting, Quality Improvement, Healthcare Industry, HMO, Physicians, Network Development, Healthcare Information..., Credentialing, PPO, Medicaid, Physician Relations
Education
University of Phoenix 1999 — 2002
M.B.A., Business Administration
Keck School of Medicine of the University of Southern California 1975 — 1979
M.D., Medicine
University of California, Davis 1970 — 1974
B.S., Biochemistry
Holy Spirit Sacramento
Jiff, Inc. June 2015 - Present
Bloom Health June 2011 - June 2015
CIGNA Healthcare January 2000 - May 2011
The HealthCare Group August 1993 - January 2000
CompDent Corporation July 1990 - 1993
Skills
Employee Benefits, Healthcare, Healthcare Reform..., Health Insurance, Health Care Reform, Employee Wellness, Benefits Administration, Health Savings Accounts, Insurance, Disability Insurance, Medicare, Managed Care, Brokers, Long-term Care, Health Policy, COBRA, Life Insurance, Leadership, Underwriting
Education
Indiana University-Purdue University at Indianapolis 1986 — 1990
BS, Public Health- Health Administration
CIGNA Healthcare February 2013 - Present
Doctors' Choice Administrators 2007 - February 2012
Mutual of Omaha June 1975 - June 1990
Skills
Microsoft Excel, Team Building, B2B, Team Leadership, Customer Service, Customer Satisfaction, Customer Insight, Customer Experience, Customer Retention, Customer Oriented, Customer Engagement, Cross-functional Team..., Strategic Leadership, Thought Leadership, Goal Oriented, Goal-oriented..., Supervisory Experience, Health Insurance, Third Party..., Self- Funded Plans, Fully Insured Plans, Employee Benefits, Employee Relations, Interviewing Skills, Performance Appraisal, TPA, Insurance, Reinsurance, Training, Management
Education
Johnson County Community College 2012 — 2013
Certificate, Business Administration and Management, General, B
Lewis and Clark Middle School
Financial Industry Regulatory Authority (FINRA) June 2015 - Present
Chicago Stock Exchange December 2013 - June 2015
Northern Trust July 2013 - December 2013
CIGNA Healthcare December 2003 - May 2013
Skills
Securities Regulation, Market Surveillance, Investments, Auditing, Certified Fraud Examiner, Equities, Fraud, Customer Service, Finance, Financial Analysis, Microsoft Excel, Data Analysis, Outlook, Time Management, Project Management, Client Relations Skills, Research, Writing, Cognos, Microsoft Office, PowerPoint, Microsoft Word, Business Process..., Data Entry, Broker-Dealer Compliance
Education
University of Massachusetts at Amherst - Isenberg School of Management 2012 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
Upper Iowa University 2009 — 2011
Bachelor of Science, Financial Management
Kankakee Community College
Associate's, Computer Information Systems
Bishop McNamara High School 1995 — 1999
CIGNA Healthcare May 1991 - Present
Education
Kankakee Community College
American Red Cross May 2015 - Present
Cigna Healthcare April 2015 - Present
CIGNA Healthcare March 2012 - April 2015
Coleman Cable, Inc. May 2008 - November 2011
City of Racine May 2006 - March 2008
Snap On Tools March 2001 - January 2005
Brunswick Corporation September 1997 - March 2001
BMO Harris Bank 1984 - 1995
Education
Keller Graduate School of Management of DeVry University 2010 — 2012
Masters Business Administration, Human Resources, With distinction
Illinois Department of Insurance 2012 — 2012
Insurance Producer License, Life/Health/Accident
University of Wisconsin-Parkside 2001 — 2005
Bachelor of Arts, Communications
National Wellness Institute 2011 — 2011
Certified Wellness Program Manager, Health & Wellness
CIGNA Healthcare September 2010 - Present
Diagnostic & Medical January 2006 - November 2009
US Army April 2003 - July 2004
Cardiac and Vascular Associates September 2002 - April 2003
Medical University of South Carolina September 2001 - August 2002
Saint Vincent Mercy Medical Center September 2000 - June 2001
US Army January 1999 - August 2000
Ft Hood, TX November 1995 - August 1998
US Army 1995 - 1995
Skills
Nursing, Military Liaison, Clinical Research, Emergency Medicine, Critical Care, Healthcare Management, Hospitals, Healthcare, Managed Care, Medical/Surgical, Disease Management, Utilization Management, Nursing Education, Acute Care, Health Education, ACLS, BLS, Wellness Coaching, Inpatient, Medication...
Education
University of Phoenix Online 2004 — 2005
Master of Science in Nursing
James Madison University 1991 — 1995
Bachelor of Science, Nursing
cigna healthcare 2008 - Present
CIGNA Healthcare July 2008 - May 2009
GoAllOut.com May 2006 - June 2008
TGI Fridays December 2005 - May 2006
Education
Kankakee Community College 2010 — 2012
Business Marketing
Bradley Bourbonnais Community High School 2000 — 2004
High School Diploma, General Education
CIGNA Healthcare November 1992 - Present
KidsPeace National Centers November 1991 - April 1992
Skills
Acting, Team Leadership, Results Oriented, Leadership, Time Management, Public Speaking, Teamwork, Customer Satisfaction
Education
Indiana University of PA 1990 — 1991
MA, Student Affairs in Higher Education and Counseling
College Misericordia 1986 — 1990
BA, Liberal Arts/Pre-Law/Writing
AdvanceMed Corp May 2012 - Present
AdvanceMed Corp/NCI February 2010 - June 2012
Passport Health Communications May 2005 - August 2009
Emdeon 2003 - 2005
Xantus Healthplan 2001 - 2003
CIGNA Healthcare 1995 - 1998
AdminaStar Federal 1984 - 1994
Skills
Software Documentation, Quality Assurance, Testing, SQL, Data Analysis, Training, Web Services, Healthcare, Medicaid, Medicare, SDLC, Business Analysis, Visio, Healthcare Information..., Microsoft SQL Server, Process Improvement, EDI, HIPAA, Systems Analysis, Visual Basic
Education
Indiana University-Purdue University at Indianapolis 1980 — 1982
Business/Accounting
Advanced Technology Services June 2012 - Present
Christian Theological Seminary January 2006 - June 2012
CIGNA Healthcare January 2001 - January 2006
Skills
Active Directory, Help Desk Support, Information Technology, Laptops, Microsoft Office, Software Installation, VPN, System Administration, Troubleshooting, Windows 7, Windows Server, Windows XP, Citrix, Microsoft Exchange, Networking, Technical Support
Education
Ivy Tech Community College 1999 — 2003
Computer Science
Pike High school
Campbell Petrie Inc. February 2015 - Present
Northwestern Mutual 2008 - Present
SEBS-THE Olson Financial Group, LLC September 2007 - February 2015
CIGNA Healthcare 2005 - 2007
Skills
Health Savings Accounts, Health Insurance, Group Benefit Plans, Outsourced HR Services, Claims Resolution, Healthcare Reform, Online Enrollment, Voluntary Employee..., Life Insurance, Disability Insurance, Vision Insurance, Dental Insurance, Healthcare Reimbursement, Flexible Spending..., Self Funding, Health Care Reform, Self-funded, ERISA, 401k, Benefits Administration, Open Enrollment, Whole Life, Licensed Life & Health..., Critical Illness, Accident, Medicare Part D, Medicare, Universal Life, IRAs, Accident Insurance, Series 6, 401k Rollovers, Employee Wellness, Series 63, Insurance, Employee Benefits, Long Term Care Insurance, Management, Underwriting, New Business Development, Long-term Care
Education
Iona College 2001 — 2005
BBA, Finance
CIGNA Healthcare February 2011 - Present
Insurix October 2005 - February 2011
SAI Systems January 2000 - October 2005
Skills
PMP, Visio, Agile, Business Analysis, Change Management, Documentation, Excel, HTML, Insurance, Software Project..., Software Documentation, Requirements Analysis, Agile Methodologies, Microsoft SQL Server, XML, Microsoft Excel, Web Services, Project Management, Management, SDLC, Business Process, Vendor Management, Program Management, Strategy
Education
Jiwaji University 1994 — 1998
MCA
Home May 2014 - Present
Cigna Healthcare August 2010 - July 2013
ModusLink April 2007 - August 2010
Shaw Industries November 2004 - April 2007
Crane Composites September 2000 - October 2004
Kemlite/Crane Co October 1989 - May 2000
Skills
Six Sigma, Lean Manufacturing, 5S, Continuous Improvement, Process Improvement, Business Process..., Process Engineering, Black Belt, Kaizen, Change Management, Manufacturing, Team Building, Inventory Management, Problem Solving, Coaching, Team Leadership, Leadership Development, Customer Service, Customer Relations, Metrics, Cost Reduction, Process Mapping, Cross-functional Team..., Root Cause Analysis, Business Analysis, Business Process, Visio, Value Stream Mapping, Data Analysis, Mentoring, Customer Satisfaction, Logistics, Warehousing, Quality Assurance, Supply Chain, TQM, Operations Management, Supply Chain Management, DMAIC, Vendor Management, Green Belt, Quality Management, Program Management, SAP, Analysis, Supply Chain..., Strategy, Outsourcing, Management, Business Process...
Education
Lewis University 1997 — 2001
Bachelor of Arts (B.A.), Business Administration and Management, General
Joliet Junior College 1979 — 1980
Registered Nursing
Tattsgroup November 2012 - Present
CIGNA Healthcare February 2011 - October 2012
CHI Health December 2008 - February 2011
Cisco August 2007 - December 2008
Skills
Informatica, Data Modeling, ETL, Data Warehouse..., Data Warehousing, Business Intelligence, SDLC, SQL, Oracle, DB2, Erwin, Business Objects, PL/SQL, Teradata, Unix Shell Scripting, Requirements Analysis, Databases, Autosys, Cognos, Shell Scripting, Teradata Data Warehouse, Awk, Ksh, Informatica..., Data Quality, Query Studio, Event Studio, Active Reports, Bourne, UNIX System V, UNIX utilities, Vmstat, InfoSphere, Datastage 8.1, MLOAD, TPUMP, FastExport, FastLoad, BTEQ, SAS Programming, SAS Base, SAS Customer..., SAS Management Console, SAS Infomap, Informatica Business..., Informatica Master Data..., Informatica Power..., Java
Education
Jawaharlal Nehru Technological University
CIGNA Healthcare November 2010 - Present
The Hartford Financial Services Group November 2001 - November 2010
The Hartford 1997 - November 2010
Mastech 1994 - November 2001
Skills
SDLC, Enterprise Architecture, Program Management, Project Management, ESB, Data Modeling, PMP, Oracle, Databases, Enterprise Software, Vendor Management, Visio, IT Strategy, Business Analysis, Requirements Analysis, Software Project..., ERP, Architectures, Requirements Gathering, Architecture, Data Warehousing, DB2, Software Development, PL/SQL, Agile Methodologies, Solution Architecture, Business Requirements
Education
Jiwaji University
Master's, Computer Science
HCA December 2014 - Present
UnitedHealth Group August 2013 - December 2014
UnitedHealthcare Military & Veterans July 2012 - August 2013
UnitedHealthcare July 2006 - July 2012
CIGNA Healthcare April 2004 - July 2006
Coventry Health Care September 2002 - April 2004
PacifiCare January 2001 - September 2002
Skills
Contract Negotiation, Network Development, Hospitals, Healthcare, Process Improvement, Insurance, Strategic Planning, Team Building, Provider Relations, Credentialing, Customer Service, Managed Care, Revenue Cycle, Account Management
Education
University of North Texas 1995 — 2001
MBA, Health Services Management
Kansas State University 1990 — 1994
Bachelor of Science (B.S.), Psychology
CIGNA Healthcare National Account ExecutiveCIGNA2007 - 2008
Education
Isenberg School of Management, UMass Amherst 1987 — 1991
Bachelors, Business
University of Massachusetts, Amherst 1987 — 1991
Cigna November 2014 - Present
Human Arc May 2014 - November 2014
CIGNA Healthcare March 2010 - May 2014
Americo Financial Life and Annuity Company January 2005 - March 2010
Indymac Bank July 2003 - August 2004
Skills
Benefits Administration, Human Resources, Healthcare improvement, Employee Wellness, Claims Resolution, Client Education, Health Insurance, Insurance, Employee Benefits, Employee Engagement, Healthcare, Disability Insurance, Life Insurance, Health Savings Accounts, COBRA, Open Enrollment, 401k, Sales, Customer Service, Microsoft Excel, Process Improvement
Education
Kansas State University 1999 — 2003
Bachelor of Science Degree, Business Administration; Human Resources Management and General Management
Asurion April 2014 - Present
Infinity Insurance January 2014 - April 2014
CIGNA Healthcare April 2011 - December 2013
Shell Trading September 2006 - April 2011
Wipro Technologies May 2004 - April 2011
Sri Tech Soft April 2003 - May 2004
Skills
TIBCO, EAI, SOA, SDLC, JMS, Web Services, Oracle, Enterprise Architecture, Middleware, TIBCO Rendezvous, Integration, Requirements Analysis, SQL, TIBCO Business Studio, Tibco ActiveMatrix..., Tibco ActiveMatrix SOA, Tibco ActiveMatrix BPM..., Tibco ActiveMatrix BW
Education
Jawaharlal Nehru Technological University 1999 — 2003
CIGNA Healthcare February 2013 - Present
Arizona Priority Care Plus - ACO August 2012 - February 2013
OptumInsight March 2008 - 2012
Concentra 2006 - 2008
TRICARE Regional Office - West 2003 - 2006
TRICARE Heartland Regional Office 2001 - 2003
USAF Clinic McClellan AFB May 1999 - July 2001
CIGNA 1992 - 1993
Skills
Provider Relations, Healthcare Management, Process Improvement, Strategic Planning, Cross-functional Team..., Business Strategy, Data Analysis, Contract Negotiation, Business Planning, Managed Care, TRICARE, Project Management, Medicare, Military, Leadership Development, Healthcare, Hospitals, Program Management, HIPAA, Policy, Network Development, Physicians, Leadership, Healthcare Consulting, Health Insurance, Healthcare Industry, Medicaid, Management, Quality Improvement, Practice Management, Physician Relations, Health Policy, Healthcare Information..., Strategy, Clinical Research, Medicine, Revenue Cycle Management
Education
Indiana University-Purdue University at Indianapolis 1975 — 1978
MHA, Health/Health Care Administration/Management
SUNY Stony Brook 1973 — 1975
Bachelor of Arts (BA), Social Sciences
NYMA
CVS Health December 2008 - Present
The Arizona Storage Company August 2007 - Present
CIGNA Healthcare June 2002 - November 2007
American Express 1990 - 1999
Skills
Leadership, Team Building, Strategic Planning, Customer Service, Process Improvement, Management, Healthcare, Employee Benefits, Training, Account Management, Health Insurance, Project Management
Education
Jacksonville University 1993 — 1995
MBA, Business Administration and Management, General
University of Kansas 1983 — 1986
Bachelor of Science (B.S.), Personnel Administration
Cigna January 2015 - Present
Talent Partners December 2013 - December 2014
CIGNA Healthcare April 2011 - December 2013
Monster Government Solutions July 2010 - March 2011
Blue Cross Blue Shield of Florida March 2009 - June 2010
Capgemini India Private Limited October 2006 - February 2009
Exensys Software Solutions June 2004 - September 2006
Skills
Java, J2EE, Spring,..., Sun Certified Java..., Java, Java Enterprise Edition, Spring, Spring Integration, Agile Methodologies, Ant, ClearCase, DB2, Databases, EJB, Eclipse, Enterprise Software, Groovy, Hibernate, JDBC, JIRA, JMS, JSF, JSP, JUnit, JavaScript, Maven, Microsoft SQL Server, Oracle, PL/SQL, REST, Requirements Analysis, SDLC, SOA, SQL, SOAP, Scrum, Servlets, Software Development, Software Project..., Struts, Subversion, Tomcat, Unix, Weblogic, Web Services, XML, Git, MVC, Test Driven Development, OOP, Core Java, MongoDB
Education
Kakatiya University
Master of Computer Applications (MCA), Computer Software Engineering
Sri Venkateswara University
Bachelor of Science (B.Sc.)
CIGNA Healthcare May 2006 - Present
Thomas Emanski - DJ January 1980 - Present
Martz/Ciliberto Cruises September 1996 - May 1998
WQEQ/WXPX Radio January 1986 - September 1996
Skills
Managed Care, Employee Benefits, Insurance, Healthcare, Process Improvement, Provider Relations, Account Management, Benefits Administration, Healthcare Information..., Business Analysis, Network Development, Customer Service, Claims Resolution, Vendor Management, Pharmacy Benefit..., Team Building, Health Policy, Health Insurance, Policy, Strategic Planning, Entertainment, Management, Leadership, Healthcare Management, Claim
Education
Iona College 1974 — 1978
Bachelor of Arts, Communications - Broadcast Media
Archbishop Stepinac 1970 — 1974
ConsumerMedical November 2014 - Present
Bloom Health November 2010 - September 2014
CIGNA HealthCare September 2005 - November 2010
Aetna September 1999 - September 2005
Skills
Employee Benefits, Customer Service, Healthcare, Brokers, Selling, Training, Change Management, Process Improvement, Medicare, Mergers, Health Savings Accounts, Market Planning, Life Insurance, Underwriting, Recruiting, Management, Human Resources, HR Consulting, Call Centers, Leadership Development, Mergers & Acquisitions, Health Insurance, Strategic Planning, Insurance, Leadership, Account Management, New Business Development, Sales
Education
Kansas State University 1985 — 1990
B.S., Accounting and Finance
Vanderbilt University Medical Center April 2015 - Present
Vanderbilt University Medical Center November 2009 - Present
Universal Health Services (KidLink) December 2008 - December 2009
Coventry Health Care May 2008 - December 2008
HEOPS, Inc. January 2008 - May 2008
Centene Corporation - Cenpatico Behavioral Health August 2006 - January 2008
CIGNA Healthcare 1992 - 1998
Skills
Managed Care, Medicaid, Provider Relations, Healthcare, Contract Negotiation, Leadership, Medicare, Hospitals, Healthcare Management, Health Insurance, Healthcare Industry, Account Management, Process Improvement, Mental Health, Revenue Cycle Management, Team Building, Health Policy
Education
Indiana University-Purdue University at Indianapolis
Business Administration and Management, General
Indiana Wesleyan University
Bachelor of Science (B.S.), Business Administration and Management, General
Cigna May 2015 - Present
CIGNA Healthcare November 2010 - Present
CIGNA October 2006 - Present
CIGNA October 2006 - November 2010
First Step January 1997 - October 2007
CIGNA December 2004 - October 2006
CIGNA Behavioral Health January 2004 - October 2006
CIGNA Behavioral Health January 2003 - January 2005
CIGNA January 2003 - December 2004
Awakenings / Glass Mental Health Foundation July 2000 - January 2003
Education
Towson University 1996 — 1998
MA, Psychology
Juniata College 1992 — 1996
BS, Biology / Psychology
Juniata College
Bachelor of Science, Psychology/ Biology
Licensure - Maryland
Towson University
Master of Arts, Psychology
Selective Insurance May 2014 - Present
Travelers November 2009 - April 2014
CIGNA 2006 - November 2009
Cigna 2005 - 2006
CIGNA Healthcare 2002 - 2005
CIGNA 2001 - 2002
CIGNA Healthcare 1999 - 2001
CIGNA 1989 - 1999
Skills
Release Management, Quality Assurance, Vendor Management, Process Management, Team Building, Service Delivery, SDLC, Test Management, Software Quality..., Quality Center, Test Planning, Process Improvement, Leadership, Management, Testing, User Acceptance Testing, Team Leadership, Enterprise Software, Project Planning, Requirements Gathering
Education
Jones International University 2004 — 2007
MBA, ITS Management
Hartford Community College 1989 — 1991
AS, Information Systems
Gujarat Bruhad Sangeet Samiti 1980 — 1988
BA, Classical Dance - Bharat Natyam
The Maharaja Sayajirao University of Baroda 1985 — 1987
MS, Accounting
Baroda High School
High School Diploma, Accounting and Business/Management
Cigna January 2014 - Present
WellPoint June 2009 - January 2014
Medler and Cotton, Inc. September 2007 - June 2009
CIGNA Healthcare 2004 - 2007
CIGNA Healthcare January 1983 - March 2004
Skills
Strategy, Health Insurance, Project Management, Business Development, Management, Program Management, Team Management, Leadership, Strategic Planning, Project Planning, Business Process..., Cross-functional Team..., Insurance, Process Improvement
Education
University of Phoenix 1994 — 1999
Bachelor of Science (BS), Business Administration and Management, General
Kankakee Community College
Business Administration and Management, General
UnitedHealthcare October 2011 - Present
CIGNA Healthcare January 2001 - April 2003
HealthNet 1998 - 2001
Oxford Health Plans 1996 - 1998
Prudential 1990 - 1996
Skills
Strategy, Employee Benefits, Sales Process, Account Management, Executive Management, Healthcare, Benefits Administration, Managed Care, Health Insurance, Healthcare Industry, Insurance, Health Savings Accounts
Education
Isenberg School of Management, UMass Amherst 1986 — 1990
BBA
MassMutual Financial Group August 2011 - Present
MassMutual Financial Group January 2010 - August 2011
MassMutual November 2001 - September 2010
MassMutual February 2004 - August 2004
MassMutual October 2001 - December 2003
CIGNA Healthcare February 2001 - October 2001
CIGNA Healthcare September 1998 - June 2001
CIGNA March 1996 - September 1998
CIGNA December 1993 - March 1996
CIGNA November 1991 - December 1993
Skills
Operations Management, Process Improvement, Change Management, Strategy, Six Sigma, Training, Strategic Planning, Leadership, Software Documentation, Project Portfolio..., Business Process..., Governance, Enterprise Software, Operational Excellence, Employee Benefits, Program Management, Insurance
Education
Isenberg School of Management, UMass Amherst
MBA, Business Administration & MIS
Isenberg School of Management, UMass Amherst
BBA, Accounting and MIS
CIGNA September 2011 - Present
CIGNA Healthcare January 2009 - November 2011
Great-West Life & Annuity April 2005 - August 2008
Great-West Life & Annuity June 2003 - March 2005
Great-West Life & Annuity February 2001 - May 2003
Great-West Life & Annuity November 1997 - February 2001
Skills
Vendor Management, IT Audit, Release Management, SDLC, SAP, Quality Assurance, Requirements Analysis, Business Process..., Integration, Business Process, Auditing, Program Management, Analysis, Business Analysis, Business Intelligence, Management, Project Planning, Process Improvement, Project Portfolio..., PMO, Software Project..., Testing, PMP, Visio, Requirements Gathering, Enterprise Software, Consulting, Business Requirements, Information Technology, SharePoint, Resource Management, IT Strategy, Systems Analysis, User Acceptance Testing, Software Documentation
Education
Iowa State University - College of Business 1992 — 1995
Bachelors, Management Information Systems
ACH Food Companies - Weber Sauces & Seasonings April 2014 - Present
Mike's Hard Lemonade November 2013 - April 2014
Mike's Hard Lemonade June 2013 - November 2013
CIGNA Healthcare September 2011 - June 2013
Cigna July 2010 - September 2011
MillerCoors May 2009 - August 2009
Detroit Lions LLC March 2009 - May 2009
Blue Cross Blue Shield of Illinois May 2001 - July 2008
Skills
Competitive Analysis, Strategy, Analytics, Cross-functional Team..., Marketing Analytics, Product Management, Product Development, Brand Management, Product Design, Healthcare Analytics, Healthcare Management, Healthcare Consulting
Education
University of Michigan - Stephen M. Ross School of Business 2008 — 2010
MBA, Strategy & Marketing
Istanbul Technical University
B.Sc., Civil Engineering
The Hartford August 2008 - Present
Willis 2003 - 2008
CIGNA Healthcare 1995 - 2003
Education
Iowa State University 1987 — 1991
B.S.
BCBSKC September 2012 - Present
CareAdvantage, Inc. May 2008 - August 2012
CareAdvantage Inc 2001 - July 2012
CareAdvantage, Inc. January 2001 - June 2004
Welborn Health Plans 2001 - 2004
Welborn Health Plans 2001 - 2004
CIGNA Healthcare 1996 - 2000
St. Vincent's Managed Care 1990 - 1993
Skills
Healthcare, Medicaid, Utilization Management, Managed Care
Education
Jacksonville University 1988 — 1990
Master of Business Administration (MBA)
Virginia Commonwealth University School of Medicine 1978 — 1982
MD
Mercer Human Resource Consulting May 2008 - Present
CIGNA Healthcare January 2007 - May 2008
McMaster-Carr Supply Company 2003 - 2007
Aon Consulting June 1996 - 2003
Education
John Carroll University 1990 — 1994
Aetna January 2015 - Present
Coventry Health Care, an Aetna Company July 2000 - December 2014
Virginia Commonwealth University September 1995 - July 2000
CIGNA Healthcare May 1978 - August 1995
Skills
Medicare, SDLC, Vendor Management, Health Insurance, Medicaid, Project Management, Process Improvement, Claim, Managed Care, Insurance, HMO, Network Development, Medicare Part D
Education
James Madison University
BBA, Management and Marketing
Business Risk Partners August 2012 - Present
Chubb Insurance July 2011 - August 2012
Chubb February 2011 - July 2011
Engineering Services and Products Company April 2008 - November 2008
General Physics June 2007 - April 2008
CIGNA Healthcare 2005 - 2007
Skills
Training, Insurance, Leadership, Analysis, Process Improvement, Strategy, Marketing, Casualty Insurance
Education
The University of Connecticut
English Literature
Johnson State College
Adventure Education
General Motors May 2014 - Present
Travelers February 2009 - May 2014
State Of Connecticut - Department of Motor Vehicles December 2006 - December 2008
CIGNA Healthcare January 2004 - November 2006
Wagner Spray Tech, MN August 2003 - January 2004
ChannelPoint, Colorado Springs, CO March 2000 - August 2001
iGATE Global Solutions 1998 - 2000
Skills
Websphere, Oracle, SDLC, Databases, DB2, WebSphere Application..., Agile Methodologies, JBoss Application Server, Java, Perl, Software Design, Stored Procedures, SOA, C#, ETL/DataStage, JMS/MQ, WebServices/XML, Java Enterprise Edition, WebSphere, Unix, Requirements Analysis
Education
Karnatak University 1992 — 1996
BE, Comp Science Engg
Shree Vidhyadhiraj Polytechnic 1990 — 1992
Diploma in Computer Science and Engineering, Computer Science
Gibb Girls High School Kumta!! 1986 — 1989
Tenet Healthcare December 2013 - Present
None October 2013 - December 2013
SimonMed Imaging September 2012 - September 2013
Catholic Healthcare West September 1999 - September 2012
Cigna Healthcare February 1999 - August 1999
Aetna June 1996 - February 1999
Health Choice Network August 1995 - June 1996
Sports Tour Classics August 1994 - August 1995
Melville Corporation 1992 - 1994
Law Offices of David E Worby 1990 - 1992
Education
Iona College 1992 — 1994
MBA, Finance
Pace University 1986 — 1990
UPS December 1991 - Present
UPS December 1991 - Present
Ben Hill UMC 1996 - 2000
Jamestown Dental Associates February 1985 - June 1991
Cigna Healthcare March 1983 - January 1985
Skills
Employee Benefits, Management, Benefits Administration, Leadership, Employee Relations, Customer Service, HRIS, Access, Strategic Planning, Healthcare, Event Planning, Team Building, Process Improvement, Payroll, Outlook, Performance Management, Leadership Development, Budgets, Policy, Employee Engagement, Coaching, Deferred Compensation
Education
Kaplan University-Davenport Campus 2010 — 2014
Bachelor of Science (B.S.), Health/Health Care Administration/Management, 3.46
Kaplan University-Davenport Campus 2009 — 2010
Associate of Applied Science in Business Administration, Business Administration and Management, General, 3.23
Merrill Lynch June 2001 - October 2009
MetLife April 2000 - May 2001
CIGNA Healthcare January 1998 - January 2000
Runnells Specialized Hospital January 1997 - January 1998
Twin Boro Physical Therapy January 1991 - January 1997
Skills
Employee Benefits, Benefits Administration, Training, Payroll, Human Resources, New Hire Orientations
Education
Kean University 2000 — 2003
BA, PSYCHOLOGY
Brandywine College/Widener University
Associate of Arts Degree, Selective Studies Major
CIGNA Healthcare December 2005 - Present
Southern Union December 2005 - December 2005
International Business Machines February 2003 - November 2003
International Business Machines November 2000 - January 2003
International Business Machines January 1996 - November 2000
Skills
Financial Modeling, Budgets, Forecasting, Variance Analysis, Financial Analysis, Business Process..., Analysis, Management, Payroll
Education
University of Scranton 1996 — 2000
MBA, Accounting
Indiana University of Pennsylvania 1990 — 1994
Bachelors of Science, Management
Michigan State University March 2015 - Present
Wells Fargo January 2014 - February 2015
Abbott August 2013 - December 2013
Caterpillar Inc. June 2012 - July 2013
Caterpillar Inc. July 2011 - June 2012
Allstate April 2011 - July 2011
CIGNA Healthcare May 2010 - April 2011
Towers Watson November 2009 - May 2010
MoneyGram International June 2009 - October 2009
Caterpillar Inc. December 2005 - April 2009
Skills
Business Intelligence, Cognos, Unica, Oracle SQL, DB2, Teradata, datawarehouse, Database Administration, Cognos Upfront, SQL, Data Warehousing, Business Objects, Master Data Management, TM1, Oracle, Microsoft SQL Server, Crystal Reports, ETL, Data Warehouse..., Project Management, Data Modeling, Informatica, Data Migration, Data Integration, SSIS, Dimensional Modeling
Education
Middlesex University 2002 — 2005
Masters, Business Intelligence Technology
Kakatiya University 1996 — 2000
Bachelor of Technology (BTech), Computer Science
Turk furniture March 2008 - November 2010
Carpet Weavers May 2006 - October 2008
CIGNA Healthcare May 2005 - July 2007
Henricksen February 2001 - December 2003
Desks Inc. May 1977 - February 1988
Education
Iowa State University 1974 — 1978
BA, Interior Design
Humana Inc. June 2009 - Present
CIGNA Healthcare August 2007 - April 2009
Sagamore Health Network July 1999 - August 2007
Clarian Health Partners, Inc. January 1997 - May 1999
Skills
Managed Care, Litigation, HIPAA, Medicare, Healthcare, Health Law, Employee Benefits, Insurance, Employment Law, Corporate Law, Mediation, Civil Litigation, Litigation Management, Appeals, Claim
Education
Indiana University Robert H. McKinney School of Law 1990 — 1994
Doctorate of Jurisprudence, Law
BGHS 1967 — 1970
DIRECTV May 2014 - Present
Comcast Cable September 2011 - May 2014
Oracle Corporation January 2011 - September 2011
CIGNA Healthcare November 2009 - January 2011
Nationwide Insurance September 2008 - October 2009
BEA Systems January 2008 - September 2008
UnitedHealth Group May 2007 - December 2007
Skills
Weblogic Administration, Apache, JBoss Application Server, Tomcat, IIS, Unix, Solaris, WLST, Shell Scripting, Ant, Python, SiteScope, Wily Introscope
Education
University of North Texas 2005 — 2006
MS, Computer Science
Jawaharlal Nehru Technological University
B.Tech, Computer Science and Information Technology
Pratt & Whitney Air Craft April 2011 - May 2012
TEK Industries February 2010 - August 2010
CIGNA Healthcare October 2006 - December 2009
CIGNA March 1999 - October 2006
CIGNA September 2004 - December 2005
CIGNA September 1990 - March 1997
CIGNA September 1990 - December 1993
Skills
Business Analysis, Requirements Analysis, User Acceptance Testing, Functional..., Business Process Mapping, Software Documentation, Data Analysis, Process Improvement, Business Process, Business Process..., Use Case, Business Intelligence
Education
Keene State College
Bachelor of Science, Business Management
Stay at Home Parent January 2015 - Present
Holiday Inn City Centre September 2010 - January 2015
CIGNA Healthcare August 2008 - September 2010
Hampton Inn July 2005 - August 2008
Skills
Customer Service
Education
Purdue University 2006 — 2008
B.S., Hospitality & Tourism Management
Joliet Junior College 2004 — 2006
A.A.S., Hospitality Management
Industrial Maintenance & Engineering (IM&E) : Electric Motor Service June 2013 - Present
CIGNA Healthcare June 2010 - April 2013
Amerigroup January 2010 - April 2010
Mt. Zion Baptist Church January 2007 - December 2009
YRC Freight July 2004 - July 2007
Skills
Employee Relations, Public Speaking, Healthcare, Healthcare Information..., Team Building, Benefits Administration, Leadership Development, Project Management, Staff Development, Software Documentation, Process Improvement, Strategic Planning, Customer Service, Microsoft Office, Presentations, Teaching, Interpersonal Skill, Communication, Research, System Administration, Team Leadership, Microsoft Word, Microsoft Excel, Negotiation, Management, Access, Training, Leadership, PowerPoint, HRIS, Community Outreach, Program Development, Volunteer Management, Change Management, Outlook, Budgets, Nonprofits, Recruiting, Organizational..., Coaching, Employee Training, Project Planning, Human Resources, Employee Benefits, Policy, Performance Management, Onboarding, Administration, Talent Acquisition, Interviews
Education
Keller Graduate School of Management of DeVry University 2010 — 2013
MBA, MBA-HR, 3.68
Trevecca Nazarene University 2007 — 2009
BA, Management and Human Relations
MassMutual Financial Group April 2015 - Present
Westover Job Corps Ctr February 2015 - March 2015
United Personnel June 2011 - April 2014
MassMutual Financial Group January 2008 - May 2011
HOLYOKE HEALTH CENTER, INC December 2003 - January 2008
CIGNA Healthcare May 1988 - July 2003
Skills
Process Improvement, Servers, Troubleshooting, Network Administration, Windows XP, Windows, Databases, Networking, XP, Unix, COBOL, IIS, Technical Support, Microsoft Exchange, Management, Asset Management, JCL, Microsoft Office, Software Installation, Training, MySQL, Hardware, Analysis, HTML 5, CompTIA A+ Certification, CSS3, LAN-WAN, Data Analysis, Microsoft Excel, Microsoft Access, Software Compliance, Hardware Support, SQL
Education
UMASS LOWELL 2008 — 2010
Bachelor's degree, Information Technology
Katherine Gibbs School
Certificate Program, Secretarial Sciences
Billy Casper Golf 2015 - Present
Retired 2014 - 2015
HealthFitness Corporation 2011 - 2014
Focused Health Solutions 2007 - 2011
CIGNA HealthCare 1997 - 2007
Skills
Health, Healthcare, Wellness, Process Improvement, Disease Management, Managed Care, Health Insurance, Fitness, Employee Benefits, Healthcare Management, Employee Wellness, Healthcare Industry, HIPAA, Healthcare Consulting, Account Management, Insurance
Education
Keller Graduate School of Management of DeVry University
MBA
Life Office Management Association
FLMI, With Distinction
South Dakota State University
BS, Economics and Business
Hy-Vee January 2009 - Present
Pollock/Acton Construction November 2003 - May 2009
Iowa Wireless January 2001 - January 2003
Convergent Communications January 1999 - January 2001
CIGNA Healthcare January 1997 - January 1998
Education
Iowa State University 1986 — 1991
BS, History
Iowa State University
Bachelor of Science, History
State Of Georgia ; Medicaid January 2015 - Present
Contracting employee with State Of Georgia February 2014 - Present
Cigna Health Care November 2006 - December 2013
CIGNA Healthcare May 2006 - November 2006
Qwest Communications June 2003 - May 2006
Skills
Systems Analysis, DB2, Business Analysis, Agile, PL/SQL, Salesforce.com, RUP, UML Tools, SQL Server 2000-2008, DB2/SQL, .NET, VB.NET, Integration, Microsoft SQL Server, Agile Methodologies
Education
Kakatiya University 1999 — 2002
MCA, Computer Science
Kakatiya University 1999 — 2002
Master of Computer Applications (MCA), Computer Science
CIGNA Healthcare May 2010 - Present
GMAC ResCap January 2008 - April 2010
Tata Consultancy Services 2006 - 2010
Education
Jawaharlal Nehru Technological University
Bachelor's degree, Computer Science
Capital One April 2010 - Present
First Tek Technologies February 2008 - Present
Bank of America 2008 - 2010
Larsen & Toubro Limited 2006 - 2008
Travelers Insurance 2006 - 2008
Department of Motor Vehicles, New York April 2005 - April 2006
Satyam Computer services Limited 1996 - 2005
CIGNA Healthcare April 1994 - April 1995
Skills
SDLC, Requirements Analysis, Business Analysis, Onsite-Offshore..., Software Project..., DB2, Java, Visio, Onsite-Offshore model, Java Enterprise Edition, SQL, Enterprise Architecture, Agile Methodologies, Oracle, Solution Architecture, PL/SQL, Requirements Gathering, ETL, Data Modeling, Web Services, Business Intelligence, COBOL, PMP, Unix
Education
Maharshi Dayanand University 2001 — 2003
Masters, Computer Science
Osmania University 1994 — 1996
Post Graduate Diploma in Management Information Systems and Computer Applications, Computer Science and Management Information Systems
Kakatiya University 1991 — 1994
Batchelors, Computer Science, Mathematics, Physics
Palo Verde Hematology Oncology January 2009 - Present
Southwest Hematology Oncology;Doctor Solutions, Inc May 2007 - January 2009
Pathology Billing Associates March 2007 - May 2007
CIGNA Healthcare October 2006 - March 2007
Safeway March 2004 - October 2006
Osco Drug August 2000 - March 2004
Education
Kaplan University 2009 — 2011
Bachelor's, Health Sciences
Apollo College 1998 — 1999
Associate's, Respiratory Therapy
CIGNA Healthcare August 2012 - Present
CIGNA Healthcare July 1995 - August 2012
Skills
Managed Care, Employee Benefits, Insurance, Healthcare, Process Improvement, Provider Relations, Account Management, Vendor Management, Benefits Administration, Health Savings Accounts, Healthcare Information...
Education
Johnson C. Smith University - JCSU 1989 — 1993
Bachelor of Science (BS), Biology, General
Cognizant Technology Solutions May 2012 - Present
eBay Inc December 2014 - Present
Express Scripts April 2013 - December 2014
CIGNA Healthcare June 2010 - April 2013
Cognizant Technology Solutions October 2008 - April 2012
Merck November 2007 - June 2010
Cognizant Technology Solutions July 2005 - September 2008
UnitedHealth Group July 2005 - November 2007
Tata Consultancy Services May 2004 - June 2005
Microsoft May 2004 - June 2005
Skills
Requirements Analysis, SDLC, Software Project..., Test Management, Quality Center, Testing, User Acceptance Testing, Project Management, System Testing, Oracle, Test Planning, Visio, QTP, UAT coordination, Microsoft SQL Server, DB2, Toad, QMF for Windows, JIRA, ClearQuest, Test Effort Estimation, Agile Testing, SoapUI, STLC, Manual Testing, Test Automation, Regression Testing, Test Strategy, HP Quality Center
Education
Indian Institute of Technology (Banaras Hindu University), Varanasi 1999 — 2001
M.Tech, Engineering
Kakatiya University 1995 — 1999
B.Tech, Engineering
Cigna Group Insurance March 2015 - Present
Cigna HealthCare March 1987 - Present
A.S. Hansen February 1985 - March 1987
Skills
Health Insurance, Healthcare, Benefits Administration, HIPAA, Managed Care, Account Management, Insurance, Employee Benefits, Medicare, Sales, Process Improvement, Team Building, Leadership, Access, PowerPoint, Employee Relations, Data Analysis, Outlook, Provider Relations, Training, Healthcare Management, Microsoft Word, Customer Service, Strategic Planning, Data Entry, Health Policy
Education
John Brown University 1980 — 1984
BS, Office Administration/Business
CIGNA Healthcare October 2011 - September 2012
Northeast Utilities August 1994 - October 2010
Northeast Utilities June 1986 - August 1994
Aetna Life and Casualty March 1982 - June 1986
The Futures Group March 1981 - February 1982
Skills
Market Research, Statistics, Riva Training..., Segmentation, SPSS, Research, Economics, Marketing Research, Qualitative Research, Nonprofits, Microsoft Excel, Public Speaking, Strategic Planning, Forecasting, Marketing, Analysis, Microsoft Office, Data Analysis, SAS, Quantitative Research, Project Planning, Market Intelligence, Competitive Intelligence, Analytics, Focus Groups, Competitive Analysis, Survey Research, Market Analysis, Time Management, Marketing Strategy, Customer Insight, Primary Research, Strategy, Advertising Research
Education
University of Connecticut 1984 — 1990
MBA, Concentration in Finance
Virginia Polytechnic Institute and State University 1976 — 1980
M.A., A.B.D., Economics
Indiana University of Pennsylvania 1972 — 1976
B.S., Applied Mathiematics
Independent Consulant @ ADESA February 2012 - August 2014
Independent Consulting (for IBM) January 2011 - February 2012
CIGNA Healthcare February 2002 - January 2011
ChannelPoint February 2000 - January 2002
Phoenix Life Insurance Company April 1999 - January 2000
iGATE Global Solutions October 1996 - November 1998
Skills
Integration, Enterprise Architecture, SOA, Solution Architecture, Integration Architecture, WebSphere Message Broker, EAI, WebSphere MQ, Agile Methodologies, ESB, Web Services, Websphere, Application Architecture, SDLC, Java Enterprise Edition, Business Analysis, Software Development, Requirements Analysis
Education
Karnatak University
Bachelor of Engineering, Computer Science
SPi Healthcare May 2014 - Present
Cardiac Surgery Associates, S.C. January 2010 - May 2014
Cardiac Surgery Associates, S.C. March 2000 - December 2009
Cardiac Surgery Associates, S.C. November 1996 - March 2000
UnitedHealthcare July 1996 - November 1996
CIGNA Healthcare May 1984 - June 1996
Skills
Medical Billing, Invoicing, Employee Benefits, Claim, Medical Education, Customer Service, Revenue Cycle, Medical Coding, Microsoft Office, Microsoft Excel, Microsoft Word, HIPAA, Medicare
Education
Joliet Junior College 1987 — 1988
Businnes, General
Joliet West High School 1982 — 1985
High School Diploma, General Studies
MedSynergies October 2006 - August 2013
CIGNA Healthcare June 2002 - November 2005
Gilman Star May 1997 - June 2002
Skills
Insurance, Accounting, Auditing, Accounts Receivable, Management, Invoicing, Medicare, Customer Service, Data Entry, Accounts Payable, Medical Billing, Employee Benefits, Leadership
Education
Penn Foster Online Career School, Pennsylvania 2009 — 2010
Certificate, Medical Coding and Billing
Kankakee Community College 1985 — 1989
Associates, Accounting
CIGNA Healthcare May 2000 - Present
Education
Kean University 1994 — 1998
Bachelor’s Degree, Management / Finance, Summa Cum Laude (3.96 GPA)
Cigna Healthcare October 2011 - Present
American Express May 2010 - October 2011
The Hanover Insurance Group, Inc. (Worcester, Massachusetts) May 2008 - May 2010
TIAA-CREF June 2006 - April 2008
Skills
Quality Center, Visio, Program Management, SQL, Testing, PMP, User Acceptance Testing
Education
Kakatiya University 1997 — 2000
MCA, Computer Applications
CIGNA Healthcare June 1998 - Present
Skills
Managed Care, Healthcare Information..., Process Improvement, Health Insurance, Medicaid, SDLC, Medicare, Business Analysis, PMO, Project Management, Healthcare Management
Education
Joliet Junior College
Simpson College
Healthport Technologies, LLC 2013 - Present
CIGNA Healthcare May 1996 - April 2011
Education
Kankakee Community College 2011 — 2012
Wellpoint Anthem May 2011 - Present
HMC Wellpoint May 2009 - May 2011
CIGNA Healthcare January 2001 - December 2004
Unitedhealthcare Government OP March 1997 - June 2000
Skills
Case Managment, Medical Review, Oncology, Certified Case Manager, Access, Microsoft Word, Claims Management, Data Entry, Disability Insurance, Network Development, Behavioral Health, Medicare Part D, PowerPoint, Underwriting, Software Documentation, Healthcare Management, Visio, Project Management, Public Speaking, Process Improvement, Research, Training, Insurance, Managed Care, Health Insurance, Inpatient, Case Management, HIPAA, Healthcare, Medicaid Managed Care, Healthcare Industry, Hospitals, Healthcare Information..., Home Care, Quality Improvement, Medicare
Education
Virginia Commonwealth University 1989 — 1991
Bachelor of Science (BS), Registered Nursing/Registered Nurse
J Sargeant Reynolds Community College 1979 — 1981
Associate of Science (AS), Medical laboratory technology
Blue Cross Blue Shield of North Carolina September 2007 - Present
CIGNA Healthcare September 2005 - September 2007
Marsh USA January 2004 - August 2005
Employee Benefits Services March 2003 - January 2004
Marsh & McLennana Companies August 2002 - March 2003
UnitedHealthcare August 2000 - August 2002
Skills
Marketing, Employee Benefits, Management, Business Planning, New Business Development, Insurance
Education
James Madison University 1996 — 2000
Bachelor of Science (B.S.), Health Services Administration
Park Dental/The Dental Specialists July 2014 - Present
CIGNA Healthcare September 2009 - July 2014
Wells Fargo Financial February 2008 - August 2009
Wells Fargo Bank July 2004 - February 2008
Skills
Financial Analysis, Financial Reporting, Month End Close, Variance Analysis, Microsoft Excel, VBA, Process Improvement, Problem Solving, Finance, Trend Analysis, Ad Hoc Reporting, Business Acumen, Business Analysis, Capital Markets, Securities, Equities, Derivatives, Options
Education
Saint Cloud State University - G.R. Herberger College of Business 2005 — 2008
MBA, Business Administration and Management, General
Iowa State University - College of Business 1999 — 2003
BS, Finance
Champlin Park
ArchCare December 2014 - Present
Independent Living Systems, LLC November 2013 - November 2014
EmblemHealth December 2008 - October 2013
GHI February 2007 - November 2008
Medco 2001 - 2007
CIGNA Healthcare 1999 - 2001
NYLCare Health Plans 1995 - 1999
Barnert Hospital 1989 - 1993
Skills
Medicare, Program Development, Program Management, Medicaid, Managed Long Term Care, Managed Care, Health Insurance, Healthcare, Medicare Part D, Medicaid Managed Care, Long-term Care, Strategic Planning, Strategy, Healthcare Management, Disease Management, Health Policy, HIPAA
Education
Rutgers, The State University of New Jersey-New Brunswick 2007 — 2007
Certification: Mini MBA Business Essentials, Post Graduate Certificate
Rutgers, The State University of New Jersey-New Brunswick 1981 — 1982
Master of Social Work (MSW), Health/Health Care Administration/Management, Master Degree
Kean University 1978 — 1980
Bachelor of Social Work, Social Work
University of Vermont 1977 — 1978
Social Work
CIGNA Healthcare 2001 - Present
ATK May 1990 - 2001
Skills
Medicare, Managed Care, Health Insurance, Sales, Employee Benefits, Medicaid, Insurance, HIPAA, Utilization Management, Long-term Care, Medical Terminology, Call Centers, Healthcare Information..., Medical Billing, Access, Credentialing, Medical Coding, Medical Records, Data Entry, Claim, Process Improvement, Healthcare, Disability Insurance, Healthcare Management, Revenue Cycle, Hospitals, Software Documentation, PPO, Physicians, Healthcare Industry, Accounts Receivable, Disease Management, Home Care, Medicine, Health Policy, Pharmacy Benefit..., ICD-9, Invoicing, Provider Relations, CPT, Meditech, Medicare Part D, Medicare/Medicaid..., Healthcare Consulting, HMO, EMR
Education
Joliet Junior College
CTT Certification, Trainer
tinley park high school
high school dipolma
Wells Fargo Financial 2005 - 2008
CIGNA Healthcare April 2000 - November 2005
Education
Kaplan University-Davenport Campus 2011 — 2012
Associates of Arts, Business Administration
Healthy Business Group, LLC October 2014 - Present
Great Performances May 2014 - September 2014
Classe Italia SRL 2013 - 2013
Compass Group S.P.A. 2012 - 2013
Pasticceria G. Cova and C. Snc 2011 - 2013
CIGNA Healthcare 1999 - 2010
Skills
Menu Development, Catering, Restaurants, Food, Culinary Skills
Education
University of Massachusetts, Amherst 1995 — 1999
Bachelor of Arts (BA), Economics
French Culinary Institute 2009 — 2010
Culinary Arts/Chef Training
CIGNA Healthcare November 2012 - Present
Education
Ithaca College 1993 — 1997
Bachelor of Arts (BA), Radio and Television
CIGNA Healthcare August 2007 - Present
Delaware North Companies July 2010 - August 2013
Subway September 2006 - August 2007
Education
Kankakee Community College 2011 — 2013
LightEdge Solutions October 2011 - Present
LightEdge Solutions June 2007 - Present
Siemens Itron Business Services November 2005 - June 2007
Siemens Itron Business Services June 2004 - November 2005
CIGNA Healthcare March 2002 - July 2004
Skills
Technical Support, Troubleshooting, Veeam, Windows Server, Microsoft Exchange, VMware, Leadership, Data Center, Cloud Computing, DNS, powershell scripting
Education
Iowa State University 1997 — 2001
Bachelor of science, Management Information Systems, General
Cigna Investment Management June 2010 - Present
CIGNA Healthcare June 2010 - Present
Education
Kaplan University 2008 — 2010
Bachelor of Science (BS), Health/Health Care Administration/Management, 3.85
Church Pension Group PA Assoc IIRiverside Medical CenterDecember 2009 - March 2013
CIGNA Healthcare January 2001 - December 2009
Johnsons Greenhouse Inc May 1997 - January 2001
Skills
Hospitals, Healthcare Management, Healthcare Information..., PowerPoint, Microsoft Word, Microsoft Excel, EMR, Time Management, Cpr Certified, Software Documentation, Teamwork, Patient Safety, Process Improvement, Clinical Research
Education
Bishop McNamara High School
Diploma, all
Kankakee Community College
business Marketing and Management Certificate, Marketing/Marketing Management, General
Conifer Health Solutions May 2013 - Present
Humana September 2004 - May 2013
CIGNA Healthcare June 2001 - September 2004
CIGNA Healthcare 1998 - 2001
Skills
Leader in account..., CRM, Cross-functional Team..., Program Management, Management, Project Management, Sales Operations, Leadership, Strategic Planning, Customer Satisfaction, Business Process, Customer Retention, Service Delivery, Time Management, Relationship Management, Market Planning, Insurance, Account Management, Process Improvement, Revenue Cycle Management, Product Development, Vendor Management
Education
Southern Polytechnic State University 1998 — 2000
Master of Business Administration (M.B.A.), Marketing/Marketing Management, General
Kean University 1991 — 1995
Bachelor of Science in Management, Marketing/Marketing Management, General
CIGNA Healthcare March 2003 - Present
Heritage Valley Health System January 1988 - June 2007
Education
Indiana University of PA 1973 — 1977
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Cigna Healthcare November 2011 - Present
Somerset Medical Center March 2007 - November 2011
UnitedHealthcare 2003 - 2006
Education
Katherine Gibbs School
Navitus Health Solutions March 2015 - Present
HMS January 2005 - December 2014
Horton & Converse Pharmacies November 2000 - January 2005
Cigna Healthcare June 1996 - September 2000
Skills
Multitasking Skills, Pharmacy, Prescription, Pharmacy Benefit..., Medicaid, Healthcare, Managed Care, Health Insurance, Healthcare Industry, Medicare, Data Analysis, HIPAA, Healthcare Management
Education
Kean University 1990 — 2000
Bachelor's degree, Criminal Justice and Corrections
Middlesex County College 1988 — 1990
Associate's degree, Criminal Justice and Corrections