CIGNA HealthCare
Industry: Insurance company
DescriptionCigna is an American worldwide health services organization based in suburban Bloomfield, Connecticut and Philadelphia, Pennsylvania. Customer service: 020 8652 1313 Headquarters: Philadelphia, Pennsylvania, United States CEO: David Cordani (25 Dec 2009–) Subsidiaries: Express Scripts, Healthspring, Inc.,
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5,783 CIGNA HealthCare employees in database. Find out everything there's to know about CIGNA HealthCare employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
CIGNA HealthCare Employees
Tennessee Valley Authority November 2011 - February 2013
BlueCross BlueShield of Tennessee May 2006 - November 2011
CIGNA Healthcare September 1999 - May 2006
Skills
Process Improvement, Financial Analysis, Accounting, Access, Project Management, Budgets, Strategic Planning, Auditing, Cross-functional Team..., Policy, Management, Data Analysis, Team Building, Leadership, Analysis, Customer Service, Business Analysis, Program Management, Insurance, Staff Development, Leadership Development, Management Consulting, Project Planning, Research, Microsoft Excel, Public Speaking, Team Leadership, Organizational..., Training, Teaching, Business Planning, Financial Reporting, Forecasting, Microsoft Office, Outlook, Time Management, Change Management, Coaching, Visio, Finance, Healthcare, Strategy, Operations Management, PowerPoint, Analytics, Business Process...
Education
Miami University 1980 — 1986
BS
Bryan College 2008 — 2010
MBA
Anthem, Inc. January 2014 - Present
Project Management Institute 2014 - 2015
Amerigroup Corporation - now a part of Anthem, Inc. March 2008 - December 2013
Great-West Healthcare December 2006 - 2008
Great-West Healthcare August 2005 - December 2006
CIGNA Healthcare March 2001 - August 2005
Aetna October 1990 - September 2000
Skills
Vendor Management, Program Management, Business Analysis, Team Building, Account Management, Managed Health Insurance, Project Portfolio..., Strategic Negotiations, Organizational..., Merger Integration..., Acquisition Due..., PMO Development &..., Business Development, Due Diligence, Health Insurance, Healthcare, Leadership, Management, Medicare, Network Development, Project Management, Process Improvement
Education
Brandeis University 2012 — 2017
Master of Science (M.S.), Project & Program Management, In progress, anticipate graduation spring 2017
Project Management Institute 2014 — 2015
PMI Leadership Institute Master Class
The University of Connecticut School of Business 1981 — 1985
Bachelor of Science (B.S.), Marketing
Visiting Nurse Service of New York October 2013 - Present
Visiting Nurse Service of New York January 2010 - October 2013
Visiting Nurse Service of New York 2004 - May 2010
Oxford Health Plans June 2003 - June 2004
CIGNA Healthcare May 2000 - June 2003
Qualidigm (Connecticut Peer Review Organization) January 1997 - May 2000
Center for Addictive April 1996 - March 1997
Skills
Data Analysis, Statistics, SAS, Analysis, Crystal Reports, Public Health, Market Research, Databases, Data Collection, EHR, Health Economics, Community Outreach, Business Analysis, Health Policy, Medicaid, Financial Analysis, Healthcare Consulting, Management, Healthcare Information..., Healthcare, Disease Management, Access, Business Intelligence, Managed Care, Data Mining, Provider Relations, Hospitals, HEDIS, Research, Microsoft Excel, PPO, Quality Improvement, SPSS, Program Evaluation, Data Warehousing, Data Modeling, Home Care, HIPAA, SAS programming, Health Services Research, Epidemiology, Statistical Modeling, Market Analysis, Predictive Analytics, Data Management, Informatics, Healthcare Management, Medicare, Analytics, Clinical Research
Education
Quinnipiac University - School of Business 2000 — 2003
MBA, Healthcare, Finance
Quinnipiac University - School of Business 2000 — 2003
MHA, Healthcare Administration
City University of New York City College 1988 — 2003
BS, Biomedical Education
Boston University 1996 — 1996
MPH, Public Health
Mercer April 2015 - Present
Mercer November 2012 - Present
CIGNA Healthcare August 2012 - November 2012
Canyons School District February 2007 - November 2012
Health Benefits America / ADP June 1991 - May 1997
Chevron May 1990 - August 1990
Novell February 1990 - May 1990
Skills
Writing, Editing, Data Analysis, Department Budgeting, Compensation, Benefits Administration, HR Consulting, Account Management, Customer Presentations, Project Planning, Deferred Compensation, Public Speaking, Human Resources, Microsoft Office, HRIS, Employee Benefits
Education
Brigham Young University 1989 — 1991
Master of Public Administration (MPA), Human Resource Management
Brigham Young University 1985 — 1987
Bachelors of Science, Marketing
Ricks College 1983 — 1985
Associates Degree, Business Administration
UnitedHealth Group May 2015 - Present
Target August 2013 - May 2015
Target June 2012 - August 2012
Medecision January 2010 - July 2011
CIGNA Healthcare November 2008 - December 2009
CIGNA Healthcare July 2006 - November 2008
Skills
Cross-functional Team..., Process Improvement, Strategy, Project Management, Leadership, Business Analysis, Business Process..., Data Analysis, Strategic Planning, Consulting, Analytics, Financial Analysis, Marketing Strategy, Strategic Thinking, Retail, Operational Excellence, Management, Business Process
Education
University of Maryland - Robert H. Smith School of Business 2011 — 2013
MBA
Boston College 2002 — 2006
BS
上智大学 / Sophia University 2005 — 2005
Semester abroad in Tokyo, Japan
CIGNA Healthcare 2005 - Present
CIGNA Healthcare 1997 - 2005
Healthsource 1996 - 1997
Blue Cross Blue Shield of Massachusetts 1995 - 1996
Aetna 1991 - 1995
Massachusetts Department of Mental Health 1988 - 1991
Arbour Hospital 1987 - 1988
Beth Israel Deaconess Medical Center 1978 - 1987
Brigham and Women's Hospital 1975 - 1978
Skills
Healthcare, Utilization Management, Accreditation, Healthcare Management, Health Insurance, Quality Management, Quality Certification, Sales Support Tools, Nursing, International Relations, Project Management, Hospitals, Clinical Monitoring, Team Building, Program Building, NCQA, URAC, e-Value8, Vendor Management, Delegation Management, Creative Problem Solving, Performance Management, Complaint Management, Customer Satisfaction, Health Insurance..., Customer Surveys
Education
Boston University 1987 — 1991
Master of Business Administration (MBA)
University of Massachusetts Boston 1980 — 1984
Bachelor of Science (B.S.)
LifeWise Health Plan of Oregon October 2006 - Present
JDRF 2006 - Present
CIGNA Healthcare January 2004 - October 2006
Anthem Blue Cross and Blue Shield 1997 - 2004
Skills
Health Insurance, Medicare, Employee Benefits, Insurance, Cross-functional Team..., Managed Care, Healthcare, New Business Development, Sales Management, Strategic Planning, Health Savings Accounts, Disability Insurance, Product Management, Marketing Strategy, Management
Education
Bowling Green State University 1988 — 1993
Liberal Arts
Northern Arizona University May 2015 - Present
University of Phoenix December 1984 - Present
Cigna Healthcare September 2001 - September 2008
Honeywell Aerospace August 1996 - July 2001
Skills
Staff Development, Career Counseling, Public Speaking, Admissions, Instructional Design, Student Affairs, Leadership, Teaching, Distance Learning, Resume Writing, Training, Higher Education, Curriculum Development, Leadership Development, Adult Education, Academic Advising, Curriculum Design, Instructional Technology, Academic Administration, E-Learning, Innovation, Student Development, Academia, Community Outreach, Conflict Resolution, College Teaching, Career Development, Educational Technology, Strategy, Critical Thinking, Program Development, Courses, Educational Leadership, Classroom
Education
John Carroll University 1970 — 1975
Master's degree, US History
Bowling Green State University 1967 — 1969
Bachelor of Science (BS), Education
Ottawa University-Phoenix
Human Resources Development
CIGNA Healthcare June 2009 - Present
Windansea Deli Provisions April 2003 - May 2009
RadioShack April 1999 - July 2008
Skills
Microsoft Excel, Insurance, Salesforce.com, Customer Service, PowerPoint, Account Management, Employee Benefits, Leadership, Microsoft Office, Microsoft Word, Public Speaking, Project Management, Sales Operations, Social Media, Event Planning, Sales, Marketing, Health Insurance
Education
Rutgers, The State University of New Jersey-New Brunswick 2002 — 2005
Bachelors, Journalism
Brookdale Community College 1999 — 2002
Associate's degree, English
McKesson February 1998 - Present
CIGNA Healthcare July 1994 - February 1998
Travelers August 1990 - July 1994
Skills
Leadership, Cross-functional Team..., Hospitals, Team Building, Pharmaceutical Industry, Account Management, Managed Care, Sales Process, Healthcare Information..., Sales Operations, Sales, Sales Management, Healthcare, Customer Service, Strategic Planning, Management, Cold Calling, Contract Negotiation, Process Improvement, Medical Devices, Salesforce.com
Education
Boston College 1979 — 1983
Bachelor of Science (BS), Political Science and Business
Sacred Heart Academy 1975 — 1979
College Prep
Dish Network May 2013 - Present
CIGNA Healthcare October 2010 - May 2013
Great-West Financial June 2008 - October 2010
Fink News Distributing December 2007 - June 2008
Skills
Financial Analysis, Variance Analysis, Hyperion Enterprise, Financial Reporting, Forecasting, Sarbanes-Oxley Act, Strategic Financial..., Accounting, Financial Forecasting, Managerial Finance, Finance, Access, Cost Accounting, Corporate Finance, Process Improvement, Internal Controls, Analysis, Financial Modeling, Essbase, Account Reconciliation, Oracle BI EE, Accounts Receivable, General Ledger, Auditing, Internal Audit, Accounts Payable, Financial Statements, Microsoft Word, Microsoft Excel, GAAP, Strategic Planning, PeopleSoft, Financial Accounting, SEC filings, Invoicing, Cash Flow, Budgets, US GAAP, P&L, Executive Management
Education
Colorado State University
Master's degree, Management, 4.0
Brigham Young University
Bachelor of Science (B.S.), Psychology, 3.79
BMCHP November 2013 - September 2014
McKesson April 2012 - October 2013
CIGNA Healthcare November 2008 - April 2012
Pfizer Pharmaceuticals January 2008 - September 2008
Aetna February 2007 - December 2007
CIGNA October 2006 - December 2007
United Health Group August 2004 - June 2006
Computerworld September 2000 - February 2002
Fort James Corporation 1998 - 2000
Ocean Spray Cranberries April 1994 - April 1998
Skills
IS Governance, Program Management, IT Transformation, Application Development, Executive Management, PMO, Strategic Planning, IT Strategy, Change Management, Asset Management, Team Building, Human Capital Management, Mentoring, Social Networking, Social Media, Integration, Business Process, Re-engineering, Project Portfolio..., IT Management, Business Transformation, Acquisition Integration, SDLC, Software Project..., IT Governance, Governance, Management, Leadership, Strategy
Education
Northeastern University 1990 — 1995
State of the art Program
Boston University 1980 — 1982
Post Graduate Work
University of Massachusetts, Amherst 1965 — 1969
BA, Sociolology, Archeology
MassMutual Financial Group December 2010 - March 2015
MassMutual Financial Group August 2002 - December 2010
CIGNA 2000 - 2002
CIGNA Healthcare 1988 - 2000
Skills
Change Management, E-commerce, Interactive Marketing, Financial Services, Management, Marketing, Sales, Strategic Planning, Marketing Communications, Insurance, Digital Marketing, SEO, Vendor Management, Strategy, Leadership, Program Management, Process Improvement, Marketing Strategy, Social Media, Online Advertising, SEM, Web Analytics, Teamwork, Business Strategy, Collaborative Leadership, Customer Insight, Team Development, Usability
Education
Boston College 1981 — 1985
Bachelor of Arts, English
Bloomfield High School
Diploma
reacHIRE January 2014 - March 2014
Fidelity Investments November 1993 - September 2000
Midwest Ultrasound, Inc. July 1990 - August 1993
Ernst & Young March 1987 - June 1990
General Electric August 1984 - March 1987
CIGNA Healthcare June 1983 - August 1983
Pacific Gas & Electric November 1980 - July 1982
Chrysler July 1979 - July 1980
Skills
Leadership, Management Consulting, Management, Consulting, Market Research, Project Management, Energy, Engineering, Strategy, Program Management, Training, Strategic Planning, Event Management, Business Analysis, Process Improvement
Education
Tuck School of Business at Dartmouth 1982 — 1984
MBA, General Management
Brown University 1975 — 1979
Sc. B., Engineering
Monument Mountain Regional HS 1972 — 1975
Diploma
Berkshire Country Day School 1967 — 1972
The Hartford February 2014 - Present
Care Centrix 2013 - February 2014
The Hartford 2009 - August 2012
The Hartford April 2006 - November 2009
CIGNA Healthcare January 2003 - April 2006
CIGNA Healthcare September 2001 - December 2002
CIGNA Healthcare July 1999 - September 2001
Skills
Outstanding people..., Outstanding leadership, Motivational Speaking, Great Motivator, great relationship..., outstanding mentor, Strong and effective..., drives action, Operations excellence, Process excellece, outstanding facilitator, Teacher, Inter-personal, Change Management, Mentoring, Process Improvement, Operational Excellence, Talent Management, Leadership, Project Management, Budgets, Call Centers, Coaching, Employee Engagement, Program Management, Management, Training, Employee Training, Health Insurance, Six Sigma, Customer Service, Vendor Management, Time Management, Employee Benefits, Healthcare, Performance Management
Education
Bowling Green State University
Bachelor of Science (BS), Human Resources Management/Personnel Administration, General
Berea High School
TEKsystems June 2014 - Present
TEKsystems July 2012 - June 2014
CIGNA Healthcare November 2011 - July 2012
MCOMM GROUP INC. April 2010 - October 2011
Skills
Event Planning, Social Media, Microsoft Office, Excel
Education
Bradley University 2007 — 2011
Bachelor of Arts, Communications
NACCAS - National Accrediting Commission of Career Arts and Sciences August 2006 - Present
Lincoln Technical Institute June 2003 - August 2006
CIGNA Healthcare January 2001 - April 2003
Education
Bowie State University
Master of Arts (M.A.), Public Administration
University of Maryland Eastern Shore
Bachelor of Science (B.S.), Business Administration
Cigna May 2014 - Present
CIGNA Healthcare July 2012 - Present
Gifted Expressions July 2011 - May 2012
Clinique February 2010 - June 2011
Clinique September 2007 - February 2010
Ligne Roset July 2006 - August 2007
Skills
Advertising, Marketing, Sales, Management
Education
Quinnipiac University 2002 — 2006
Bachelor, Communications; Public Relations
Bond University
Study Abroad, Australia
Self March 2009 - December 2013
UnitedHealth Group September 2008 - January 2010
Travelers Insurance January 2003 - October 2005
CIGNA Healthcare November 2001 - October 2002
Private Healthcare Systems January 2001 - September 2001
Granitar Systems July 1999 - September 2000
BankBoston (now Bank of America) December 1997 - February 1999
Fidelity Investments October 1996 - October 1997
Parexel International January 1996 - September 1996
Fidelity Investments 1994 - 1995
Skills
IT Business Analysis, IT Proj. Management, Real Estate Subdivisions, Equity Stock Investments, Portfolio Management, Business Analysis, Management, Project Management, Oracle, Analysis, Business Process, Quality Assurance, Management Consulting, SDLC, Security, Risk Management, Data Analysis, Business Intelligence, Vendor Management
Education
University of Hartford 1970 — 1976
BS, MBA, Economics and Accounting, 3.75
Boston University
Cerfirticate in Client server Technology
J103 PARTNER'S FOR CHRISTIAN MEDIA - WBDX, WLLJ October 2013 - November 2013
Chattanooga Goodwill Industries April 2010 - August 2013
Bahakel Radio Group April 2007 - October 2010
CIGNA Healthcare March 2006 - April 2007
Clear Channel Radio April 2006 - March 2007
Trane October 2003 - October 2005
Clear Channel Radio May 2001 - July 2001
Skills
Media Relations, Press Releases, Marketing, Event Planning, Public Relations, Newsletters, Event Management, Customer Service, Advertising, Social Media, Radio, Leadership, Nonprofits, Strategic Communications, Facebook, Sales, Management, Internal Communications, Broadcast, Social Networking, Social Media Marketing, Microsoft Office, Budgets, Email Marketing, Publicity, Time Management, Public Speaking, Marketing Communications, Copywriting, Editing, Online Marketing, Corporate Communications, Fundraising, Photoshop, Crisis Communications
Education
Brenau University 1998 — 2002
BA, Mass Communication, English
CTI @ Connecticare April 2014 - Present
Pro-Unlimited - Cigna February 2014 - April 2014
Aetna June 2012 - January 2014
CIGNA Healthcare September 2008 - June 2012
CIGNA Healthcare July 2006 - August 2008
CIGNA Healthcare April 2002 - August 2006
Aetna May 1999 - November 2001
The Hartford July 1997 - February 1999
Aware Treatment Clinic, Inc. January 1995 - February 1997
CIGNA Healthcare August 1985 - November 1994
Skills
Process Improvement, Lean Six Sigma Black..., Healthcare Industry, Financial Modeling, Financial Analysis, Operations Management, Quality Management, Quantitative Analytics, Team Leadership, Leadership Development, Business Strategy, External Entity..., Supply Chain Management, Risk Management, Financial Controlling, Vendor Management, Customer Service, Claims Management, IVR, Audit Management, Statistical Sampling, Public Speaking, Grant Writing, Six Sigma, Project Management, Project Planning, Forecasting, Budgets, Employee Benefits, Management, Business Process..., Finance, Healthcare, Auditing, Business Analysis, Insurance, Change Management, Health Insurance, Continuous Improvement, Customer Satisfaction, Managed Care, Cross-functional Team..., Data Analysis, Medicare
Education
Boston College - Carroll School of Management 1981 — 1985
Bachelor of Science (B.S.), Business Administration, Management and Operations
EG High
Diploma, College prep
Florida Blue June 2012 - Present
Florida Blue October 2010 - June 2012
CIGNA Healthcare August 2002 - January 2004
Education
Florida Atlantic University 2001 — 2004
Social Work
Broward Community College 1999 — 2001
Associate of Arts (AA), Social Work
West Hartford Symphony Orchestra January 2011 - Present
CIGNA Healthcare February 2010 - Present
HiHat Enterprises, LLC August 2003 - February 2010
CIGNA Healthcare 1989 - 2003
CIGNA Healthcare October 1989 - November 2002
WSSX / WTMA April 1988 - August 1989
Skills
CRM, Entrepreneurship, Salesforce.com, Project Management, Cross-functional Team..., Sales Operations, Budgets, Strategic Planning, Management Consulting, Business Process, Process Improvement, Team Building, Marketing, Solution Selling, Business Process..., Program Management, Operations Management, Sales, Product Development, Team-Building, Drums, Sales Management, Analysis, Advertising, Fundraising, Creative Branding, Mentoring, Healthcare, Non-profit Leadership, Sales Process, Strategy, New Restaurant Openings, Public Relations, Strategic Business..., Product Launch, Budgeting, Problem Solving, Non-profits, Team Leadership, Creative Problem Solving, Talent Scouting, Coaching, Music, Percussion, Orchestral Percussion, Orchestral Music, Musical Theatre, Jazz, Indie, Artist & Repertoire
Education
Bradley University 1986 — 1987
BS, Music, Business Administration
University of Hartford 1983 — 1986
n/a, Music / Business / WSAM
Bloomfield High School 1979 — 1983
High School
Hewlett-Packard November 2010 - Present
HB Ventures, LLC May 2010 - January 2011
Hewlett Packard April 2008 - April 2010
Hewlett-Packard August 2004 - April 2008
Hewlett-Packard April 1998 - August 2004
Hewlett-Packard May 1996 - April 1998
CIGNA Healthcare March 1993 - May 1996
Wang Laboratories July 1990 - July 1991
Hewlett-Packard January 1988 - July 1990
Skills
Marketing Strategy, Marketing Communications, Integrated Marketing, Lead Generation, Product Marketing, Marketing Management, B2B, Campaign Management, Digital Marketing, Strategy, Demand Generation, Direct Marketing, SEM, SEO, Go-to-market Strategy, Multi-channel Marketing, Blogging, Business Development, Marketing, Advertising, Management, Social Media Marketing, Enterprise Software, Leadership, Content Management, Market Planning
Education
Washington State University 1991 — 1992
MBA, Business Administration
Boise State University 1986 — 1990
BBA, Marketing, Business Administration
Standard Life & Casualty Company July 2014 - Present
Sterling Insurance, A Windsor Health Group Company June 2010 - June 2014
Ovations Insurance Solutions - UnitedHealth Group June 2007 - June 2010
Ovations Insurance Solutions - UnitedHealth Group October 2004 - June 2007
CIGNA Tel-Drug June 2003 - September 2004
CIGNA HealthCare August 2002 - June 2003
CIGNA HealthCare November 1999 - August 2002
CIGNA International March 1997 - November 1999
CIGNA HealthCare July 1995 - March 1997
The Moses H. Cone Memorial Hospital May 1994 - October 1994
Skills
Healthcare, Medicare, Insurance, Health Insurance, International Business, Marketing Strategy, Sales Management, Brokers, Training, Life Insurance, Leadership, Product Management, Analysis, Cross-functional Team..., HIPAA, Marketing, Management, New Business Development, Business Strategy, Medicare Part D, Strategy, Managed Care, Advertising, Business Process..., Long-term Care, Strategic Planning, Team Leadership, Mergers & Acquisitions, Business Development, Selling, Sales, Health Policy, Process Improvement, Business Process, Team Building, Executive Management, Direct Sales, Competitive Analysis, Healthcare Industry, Product Launch, Segmentation, Budgets, Entrepreneurship, Direct Marketing, Pricing, CRM, Product Marketing
Education
Duke University - The Fuqua School of Business 1993 — 1995
MBA, Health Services Management
Brigham Young University 1987 — 1993
BS, Microbiology
Viewmont High School 1984 — 1987
Diploma
Highmark Inc. July 2015 - Present
Centene Corporation April 2014 - January 2015
Centene Corporation March 2013 - March 2014
Kentucky Spirit Healthplan September 2011 - February 2013
CIGNA Government Services December 2004 - October 2011
CIGNA Healthcare March 2001 - December 2004
CIGNA Healthcare May 1998 - March 2001
Skills
Managed Care, Medicare, Strategy Development, Claims, Medicaid, Process Improvement, Operations Management, Contract Negotiation, Business Planning, Performance Improvement, Change Management, Strategic Planning, Compliance, P&L Management, Start-ups, Executive Management, Strategy, Acquisition Integration, Team Building, Insurance, Employee Benefits, Risk Management, Human Resources, Business Development, Healthcare, Management, Program Management, Call Centers, Finance, New Business Development, Leadership, Business Process..., Vendor Management, Negotiation, Cross-functional Team..., Mergers & Acquisitions, Provider Relations, Health Insurance, Healthcare Information...
Education
The University of Connecticut School of Business 2006 — 2008
MBA
Boston College 1975 — 1979
BA
Enrico Fermi 1971 — 1975
Cigna April 2013 - Present
CIGNA Healthcare August 2011 - Present
Skills
Organizational..., Training, Leadership Development, Performance Improvement, Process Improvement, Coaching, Change Management, Performance Management, Team Building, Project Management, Instructional Design, Strategic Planning, Public Speaking, Human Resources, Spanish, Program Management, Customer Service, Succession Planning, Account Management, Talent Management, Leadership, Call Centers, Employee Training, Management Consulting, Management, Workshop Facilitation, Marketing, Strategy, Employee Engagement, Organizational Design, Employee Benefits, Employee Relations, Vendor Management, Recruiting, Organizational..., Executive Coaching, Onboarding, Talent Acquisition, Time Management, Workforce Planning, Career Development, Culture Change, Training Delivery, Deferred Compensation, Personnel Management, Interviews, College Recruiting, Performance Consulting, 360 Feedback, Needs Analysis
Education
University of Louisville 2002 — 2006
Ph.D.
Indiana University Bloomington
M.S.
Brigham Young University
B.A.
Aetna July 2014 - Present
Aetna May 2010 - Present
Aetna 2007 - May 2010
CIGNA Healthcare 2000 - 2007
Emory Healthcare 1993 - 1996
Tufts Health Plan 1990 - 1993
Skills
Network Development, Provider Relations, Managed Care, HMO, Medicare, PPO, Healthcare, Health Policy, Medicaid, Health Insurance, Contract Negotiation, Healthcare Industry, HIPAA, Healthcare Consulting, Credentialing, Healthcare Management, EMR, Physician Relations, Process Improvement, Physicians, Revenue Cycle, Medicare Part D, Healthcare Information..., Hospitals, Informatics, Pharmacy Benefit..., Practice Management, Quality Improvement, EHR, Utilization Management, Disease Management, Medical Billing, Revenue Cycle Management, Insurance, Claim, Medicine, Employee Benefits
Education
Georgia State University 1995 — 1999
MBA
Brandeis University 1983 — 1987
BA, Biology
UnitedHealthcare January 2009 - Present
Arnett Insurance Services August 2007 - January 2009
UnitedHealthcare September 1994 - July 2007
CIGNA Healthcare January 1993 - September 1994
Education
Brigham Young University 1986 — 1992
Capital Group February 2011 - Present
Capital Group September 2008 - February 2011
Capital Group June 2006 - September 2008
CIGNA HealthCare June 2005 - June 2006
UBS Investment Bank April 2003 - June 2005
UBS Warburg July 2002 - March 2003
Skills
Strategy, Business Analysis, Product Management, Strategic Planning, Leadership, Team Building, Training, Applicant Tracking..., College Recruiting, Onboarding, Vendor Management, Talent Acquisition, Recruiting, Talent Management, Process Improvement, Financial Services
Education
Boston College 1999 — 2002
Honors B.S., 3 Yr Graduate, Operations & Strategic Mgmt, Management of Information Systems
Herricks High School 1995 — 1999
Honors Regents, High School Diploma
MongoDB, Inc. October 2014 - Present
Och-Ziff Capital Management August 2014 - September 2014
Towers Watson July 2010 - October 2013
Watson Wyatt May 2009 - August 2009
Cigna Healthcare May 2008 - August 2008
Skills
Mathematics, Finance, Microsoft Excel, PowerPoint, Microsoft Word, Pension Funds, Pensions, Defined Benefit, Defined Contribution, Retirement, Data Entry, Data Analysis
Education
Teachers College of Columbia University 2014 — 2016
Master of Education (M.Ed.), Counseling Psychology
Boston College 2006 — 2010
Bachelor of Science (BS), Business Administration and Management, General
Montgomery & Graham, Inc. July 2013 - Present
CIGNA December 2010 - July 2013
CIGNA Healthcare April 2008 - December 2010
Great-West Life May 1998 - April 2008
Intermountain Healthcare January 1996 - January 1998
Skills
Salesforce.com, Manager Development..., Six Sigma, Health Insurance, Employee Benefits, Disability Insurance, Insurance, Account Management, Managed Care, Healthcare, Strategic Planning, Health Savings Accounts, Sales, Brokers, Customer Service, Medicare, New Business Development, Marketing, Sales Management, Team Building, Public Speaking, Underwriting, Long-term Care, Management, Strategy, Life Insurance, Term Life Insurance, Public Relations, COBRA, Health Care Reform, 401k, Benefits Administration
Education
Brigham Young University 1994 — 1997
B.A, Public Relations
Ricks College 1993 — 1994
Associate's degree, General Studies
Chronicle Graphics June 2013 - Present
CIGNA Healthcare February 2009 - June 2013
Avanade January 2006 - December 2008
Raytheon May 2003 - November 2005
BEA Systems (now Oracle) January 1998 - December 2002
Skills
ASP.NET, Visual Studio, Web Development, Web Design, Website Development, Oracle, Toad, Microsoft Word, Microsoft Excel, C#, SQL, HTML, JavaScript, Java, SharePoint, XML, J2EE Application..., Software Development, Software Engineering, Software Architectural..., Software Solution..., Software Documentation, Software Testing Life..., Creativity, Problem Solving, Problem Analysis, Problem Management, Creative Problem Solving, Analytics, Quality Assurance, Close Attention to..., Meticulous eye for..., Systems Analysis, Weblogic, Java Enterprise Edition, Project Management, Web Services, OnePager Pro, OnePager Express, Gantt Artist
Education
Brigham Young University 1978 — 1985
Bachelor of Science (B.S.), Computer Science
Ken Sawitzke October 2008 - Present
University of Phoenix December 1984 - Present
CIGNA Healthcare August 2001 - August 2008
Honeywell September 1996 - September 2001
Education
Ottawa University 1988 — 1990
Human Resources
John Carroll University 1973 — 1975
MA, US History
Bowling Green State University 1968 — 1970
BS. Ed, English, History, Political Science
as of January 2012 Business AnalystINGJuly 2010 - December 2011
MassMutual Financial Group January 2009 - December 2009
MassMutual Financial Group September 2007 - February 2008
ING December 2005 - June 2007
CIGNA Healthcare January 2003 - March 2005
CIGNA Healthcare February 2002 - March 2003
Price Waterhouse Management Consultants December 1999 - January 2001
MassMutual Financial Group November 1988 - December 1999
Skills
Software Documentation, Visio, Requirements Analysis, Requirements Gathering, Program Management
Education
Boston College - Wallace E. Carroll Graduate School of Management 1976 — 1979
MBA, Information Systems
University of Massachusetts, Amherst 1966 — 1970
B.A., Psychology
Crossover Health 2011 - Present
DestinationRx 2006 - 2011
Pacificare 2005 - 2006
CIGNA Healthcare 2004 - 2004
Ingenix 2001 - 2003
Education
Brigham Young University
MBA
University of Utah
BA, Economics
Creating Cultures of Health 2009 - Present
CIGNA HealthCare 2007 - 2009
Achieva Lifetime Health 2005 - 2007
Harris HealthTrends 2003 - 2004
Harbor Behavior Healthcare 2000 - 2003
Skills
Healthcare, Managed Care, Wellness, Healthcare Information..., Wellness Coaching, Disease Management, Health Promotion, Strategy, Hospitals, Coaching, Leadership Development, Health Education, Program Management, Employee Wellness, Account Management, Consulting, Human Resources, Corporations, Analysis, Sales, Business Strategy, Health Policy
Education
The Ohio State University 2014 — 2016
Adult Nurse Practitioner
Spring Arbor University 2004 — 2006
MA, Organizational Management
Owens Community College 1982 — 1984
AD, Registered Nursing
Bowling Green State University
BA, Business Administration
Perrysburg High School
The Hartford March 2013 - Present
The Hartford June 2012 - March 2013
University of Connecticut December 2011 - June 2012
CIGNA Healthcare March 2011 - December 2011
Pfizer September 2009 - March 2011
Boston University Corporate Education Center September 2008 - June 2009
AT&T 2006 - 2008
Cisco Systems 2006 - 2006
SBC Communications 2004 - 2006
MCI (MCI WorldCom) 1999 - 2004
Skills
PMP, Vendor Management, Integration, Project Planning, Team Leadership, Cross-functional Team..., MS Project, PMBOK, Project Management, Project Finance, Customer Satisfaction, PMO Development, Agile Methodologies, PMO, Program Management, Enterprise Software, Business Analysis, Business Intelligence, Strategy, Enterprise Architecture, Telecommunications, Management, Project Portfolio..., Leadership, SDLC, Risk Management, Communication, Scrum, Microsoft Project
Education
Boston University Corporate Education 2008 — 2009
Project Management Certificate, Project Management Professional Studies
New York University 2003 — 2003
Ethics in Business course
User Interface Engineering 2000 — 2000
Websites That Work course
Columbia School of Broadcasting 1989 — 1990
Certificate, Radio Broadcasting
Boston University
BA, College of Communications
CIGNA Healthcare April 2008 - Present
Skills
Six Sigam Black Belt, Operations Management, Service Quality, Service Delivery, PBM, Project Management, Change Management, Strategic Planning
Education
Florida Institute of Technology 2010 — 2012
MBA, Healthcare
Boston University
BS, Management/Finance
CIGNA Healthcare March 2011 - Present
Hartford Life November 2009 - March 2011
Travelers August 2006 - November 2009
Argos Group 2003 - July 2006
Unica August 2000 - April 2002
Skills
Analytics, Business Intelligence, Data Warehousing, Database Marketing, SAS, CRM, Agile Methodologies, Business Analytics, Business Analysis, Data Analysis, Data Modeling, Database Design, Enterprise Architecture, Leadership, Marketing, Predictive Analytics, Requirements Gathering, Project Management, SDLC, Strategy, Segmentation, Vendor Management
Education
Harvard University 1996 — 1998
MS, Engineering
Brandeis University 1992 — 1996
BA, Mathematics, Psychology
Miss Porter's School
Wells Fargo April 2015 - July 2015
Duke Energy Corporation June 2013 - January 2015
Stalwart May 2012 - 2013
Cox Media July 2010 - July 2011
The Inspiration Networks March 2004 - June 2010
Woods Hole Oceanographic Institution January 1998 - May 2000
Foley Hoag LLP September 1996 - January 1998
CIGNA Healthcare May 1993 - February 1995
Skills
Transcription, Microsoft Office, Shorthand, typing @ 65 w.p.m., Accounts Payable, Accounts Receivable, Data Entry, Adobe Acrobat, Budgeting, Customer Service, Databases, Editing, Event Planning, Education, Fundraising, Graphic Design, Healthcare, Internet, Leadership Development, Mentoring, Non-profits, Lotus Notes, Purchasing, Customer Relations, Public Relations, Retail, Media Relations, Security, Social Media, Problem Solving, Team Building, Teaching, Troubleshooting, Teamwork, Visio, Word, Writing, Windows, Web Design, YouTube, Youth Work, Access, SharePoint, Video Editing, Wordpress, Bookkeeping, Editorial, Social Media Marketing, Marketing, New Business Development
Education
Bridgewater State College 2000 — 2003
Education
Katharine Gibbs 1991 — 1992
Legal
Westfield State College 1989 — 1991
Political Science/English
GNC June 2015 - Present
CompNova May 2015 - Present
The Academic Advantage January 2014 - March 2014
Promise Communities February 2006 - September 2013
Verizon Enterprise Solutions January 1998 - March 2004
Verizon Enterprise Solutions September 2002 - October 2003
Verizon Enterprise Solutions May 2000 - September 2002
Verizon February 1999 - April 2000
Verizon Enterprise Solutions January 1998 - March 1999
CIGNA Healthcare January 1997 - January 1998
Skills
Quality Assurance, Business Intelligence, Internet, Social Media, Problem Solving, Strategic Planning, Business Process..., Business Analysis, Blogging, Business Management, Customer Retention, Customer Experience, Customer Relations, Contract Negotiation, Contract Management, Documentation, Management Consulting, Education, Film Production, Television, Team Leadership, Broadcast Journalism, Microsoft Office 2007, Mac OS X, Photography, Modeling, Social Media Marketing, User Experience, Vendor Relations, Telecommunications, Social Networking, Software Documentation, Business Development, Online Advertising, Customer Service, Management, Competitive Analysis, Integration, Entrepreneurship, Process Improvement, Project Management, Marketing, OS X
Education
The University of Texas at Arlington 1993 — 1997
B.B.A. with Marketing Concentration, Business Marketing
Richland Community College 1993 — 1994
Associates in Business, International Business
Brookhaven Community College 1991 — 1993
Business Administration, International Business
Western Union June 2012 - Present
Project Management Institute - PMI Mile Hi Chapter May 2010 - April 2014
Colorado Regional Health Information Organization October 2010 - June 2012
D'Evelyn Education Foundation 2009 - 2011
D'Evelyn Jr. / Sr. High School 2007 - 2010
Infopipe Information Services, Inc. 2009 - 2009
CIGNA Healthcare 2008 - 2008
Great-West Healthcare 1998 - 2008
Skills
Project Management, Process Improvement, Program Management, Vendor Management, Business Analysis, PMP, MS Project, Visio, Cross-functional Team..., Business Process..., SDLC, Change Management, Strategic Planning, SharePoint, Project Portfolio..., Leadership, Project Planning, Risk Management, Team Leadership, PMO, Business Process, Training, Management, Software Documentation, Agile Project Management, Software Project..., Quality Assurance, Requirements Analysis, Integration, Project Coordination, Policy, IT Management, Budgets, ITIL, Resource Management, Project Delivery, CRM, Analysis, Six Sigma, Team Building, Management Consulting, Strategy, Testing, Business Intelligence, Team Management, IT Strategy, Governance, Requirements Gathering, Operations Management, Business Requirements
Education
Association of Certified Anti-Money Laundering Specialists
Certified Anti-Money Laundering Specialist (CAMS)
Project Management Institute 2010 — 2010
Project Management Professional (PMP)
Boston University 2009 — 2009
Certification, Project Management
University of Alabama
B.A., Communication and Information Sciences
RealPage, Inc. March 2014 - Present
DocuNav Solutions March 2013 - February 2014
MDI Achieve June 2012 - March 2013
MDI Achieve March 2010 - March 2013
MDI Achieve July 2007 - May 2012
Pro Code Inc 2006 - 2007
CIGNA Healthcare June 2002 - June 2005
Skills
EMR, EHR, Customer Service, Microsoft Office, Healthcare Information..., HIPAA, Hands-on Training, Healthcare, Software Implementation, Instructor-led Training, Amateur Photographer, Freelance Website..., Social Media Marketing, Search Engine..., Web Development, HIT PRO -TR, SEO, SQL, Training, Leadership, Management, Troubleshooting, Quality Assurance, Healthcare Consulting, Call Centers, Software Documentation, Laserfiche, Medicare, Health Information..., HL7
Education
Midland College 2011 — 2011
Heather Jones, HIT Pro – TR, Heather Jones passed the HIT Pro –Trainer exam
Christ for the Nations Institute 2005 — 2007
Associate of Practical Theology, Biblical Studies emphasis on Music
Brookhaven Community College 1997 — 2000
General Studies
Aetna March 2014 - Present
WellPoint May 2013 - February 2014
Sun Life Financial July 2012 - February 2013
CIGNA Healthcare June 2009 - June 2012
The Hartford May 2003 - April 2009
Skills
HTML + CSS, Project Management, Feasibility Studies, Data Mapping, Business Requirements, Data Analysis, Analysis, Functional..., Requirements Gathering, SDLC, Visio, Requirements Analysis, Business Analysis, Vendor Management, Business Process, Agile Methodologies, HTML, Access, Testing, SQL, Process Improvement, Data Warehousing, Microsoft SQL Server, Integration, Resource Management, Change Management, SharePoint, Agile Project Management, Business Process..., Insurance, Quality Assurance, Business Intelligence, DB2, Software Documentation, Cross-functional Team..., ETL, Software Project..., Project Delivery, PMP, Program Management, Mainframe, Oracle, Unix, User Acceptance Testing, Project Portfolio..., MS Project, Systems Analysis, UML, PMO, Test Planning
Education
University of Hartford 1988 — 1994
MBA, Management Information Systems and Services, 3.53
Boston University
BA, French Language and Literature
Vertuon LLC September 2015 - Present
Infuse Media Group 2011 - August 2015
CR Bard 2008 - 2011
Medtronic 2005 - 2008
Hill Rom 2003 - 2005
CIGNA Healthcare 2002 - 2003
State of Utah - Governor Michael Leavitt June 2001 - September 2001
Net-Bizz 1999 - 2000
Skills
Product Launch, Medical Devices, Business Development, Product Development, Market Research, Sales Operations, Marketing Strategy, Selling Skills, Forecasting, Market Analysis, Strategic Planning, Management, Market Development, Sales Management, Digital Marketing, Project Management, Leadership, Sales
Education
Brigham Young University
Bachelor's Degree, Sociology, Minor in Business
Brigham Young University
Master of Business Administration (M.B.A.), Strategy and Marketing
PNC April 2014 - Present
PNC November 2012 - April 2014
Keevican Weiss Bauerle & Hirsch April 2008 - August 2008
CIGNA Healthcare May 2007 - August 2007
Skills
Financial Modeling, Credit, Banking, Forecasting, Credit Risk, Strategic Partnerships, Relationship Management, Cross Selling, Retail Banking, Bloomberg, Public Speaking, Microsoft Word, Social Media, Microsoft Excel, PowerPoint, Microsoft Office, Customer Service, Finance, Financial Analysis
Education
Duquesne University 2008 — 2012
Bachelors of Science, Business & Professional Studies, 2012; Biology & Chemistry
Boston College 2005 — 2006
Bachelor's degree, Biology/Biological Sciences, General
Cigna-Healthspring October 2014 - Present
Cigna International 2012 - 2014
Cigna Healthcare 2011 - 2012
Naval Medical Research Unit Two 2007 - 2009
Naval Hospital Great Lakes 2005 - 2007
Naval Hospital Great Lakes 2004 - 2005
Maison Hospitaliere 2002 - 2004
Skills
Financial Analysis, Healthcare, Integration, Leadership, Project Management, Strategic Planning, Finance, Business Analysis, Data Analysis, Strategy, Process Improvement, Analysis, Enterprise Software, Business Strategy, Cross-functional Team..., Management, Microsoft Excel
Education
Boston University Questrom School of Business 2009 — 2011
Master of Business Administration (M.B.A.), Management Information Systems, General
Tulane University 1996 — 2000
Bachelor’s Degree, Accounting and Finance
Discenza Business Continuity Solutions January 2014 - Present
Resources Global Professionals July 2013 - February 2014
American Express May 2005 - April 2013
American Express January 2009 - August 2011
ASTDNY January 2009 - December 2009
American Express - Special Assignment: Senior Manager, Legal Collections Business Improvement Team October 2008 - September 2009
Juran Institute January 2005 - April 2005
CIGNA Healthcare January 2001 - April 2004
Xpedior March 2000 - September 2000
General Electric Company May 1998 - March 2000
Skills
Leadership, Strategy, Instructional Design, Blended Learning, Project Management, Management, Training Delivery, Learning Management..., Strategic Planning, Instructor-led Training, Needs Analysis, Performance Improvement, Project Planning, Workshop Facilitation, E-Learning, Learning Management, Organizational..., Training, Program Management, Coaching, Curriculum Development, Adult Education, Curriculum Design, Distance Learning, ADDIE, Performance Consulting, Employee Training, Software Documentation, Organizational..., Leadership Development, Executive Coaching, Performance Analysis, Educational Technology, Six Sigma, Captivate, Content Development, Virtual Teams, Business Continuity, Business Continuity..., Organizational Learning, Technical Training, Career Development, Staff Development, Team Building, Virtual Work, Sales, Consulting, Start-ups, Process Improvement
Education
Indiana State University 1976 — 1977
MS Ed, Instructional Technology
Boston College 1972 — 1976
BA, Communications, Philosophy (double major)
athenahealth September 2013 - Present
CIGNA Healthcare September 2010 - September 2013
Kennedy-Donovan Center May 2007 - January 2010
Price Waterhouse Coopers June 2009 - August 2009
Skills
Business Analysis, Project Management, SQL, HTML
Education
Boston College 2006 — 2010
Bachelor of Science, Management, Information Systems, Accounting
Field Financial Services, LLC July 2008 - Present
Presbyterian Healthcare Services May 2011 - April 2013
MVP Health Care April 1998 - July 2008
OnCare August 1996 - April 1998
Aetna April 1991 - August 1996
Value Health December 1989 - April 1991
CIGNA Healthcare November 1986 - December 1989
Arthur Andersen & Co December 1980 - November 1986
Skills
Managed Care, Healthcare Consulting, Medicare, Healthcare, Healthcare Management, Negotiation, Contract Negotiation, Strategic Planning, Pretty much all things..., Medicaid Managed Care, Revenue Cycle, Team Building, Health Insurance, Physicians, Insurance, Health Policy, HMO, Medicaid, Management Consulting, Healthcare Industry, Healthcare Information..., Practice Management, Management, Process Improvement, HIPAA, Employee Benefits, Performance Improvement, Start-ups, Executive Management, Medical Billing, Auditing, EHR, Leadership, Hospitals, Provider Relations, Claim, Long-term Care, Quality Improvement, Medicare Part D, CPA, Strategic Financial..., Mergers & Acquisitions, Acquisition Integration, GAAP, Managerial Finance, Financial Analysis
Education
Brigham Young University 1974 — 1980
Master of Accountancy, Accounting and Business/Management
Brigham Young University 1974 — 1980
Bachelor of Science (BS), Accounting and Business/Management
The American College 2007 — 2009
Chartered Financial Consultant (ChFC), Financial Planning and Services
Stanley Black & Decker, Inc. February 2013 - June 2015
Citigroup Global Markets April 2000 - June 2011
CITIGROUP INC January 2000 - January 2008
CIGNA Healthcare January 1999 - January 2000
CIGNA Healthcare January 1997 - January 1999
Skills
Social Networking, Relationship Marketing, Referrals, Team Building, Customer Service, Employee Relations, Personal Development, Social Media Marketing, Human Resources, Leadership, Management, Employee Benefits, Recruiting, Training, Performance Management, Marketing, Benefits Administration, Interviews, HR Policies, Talent Acquisition, Personnel Management, Employee Engagement, Succession Planning, New Hire Orientations, PeopleSoft, Temporary Placement, Payroll
Education
Hunter College 1997 — 2003
BA, Major Sociology/Minor Psychology
Borough of Manhattan Community College
Associate of Arts (AA), Business Administration and Management, General
Claim Review and Audit Services December 2004 - Present
Moore Medical 2008 - 2009
Moore Medical 2008 - 2009
Mednet Connect, Inc. February 2003 - December 2004
Crawford and Company May 2002 - February 2003
CIGNA Healthcare January 2001 - May 2002
Travelers/Conservco 1990 - 1991
Education
Rensselaer Polytechnic Institute at Hartford 1992 — 1994
M.S.
Bowling Green State University 1971 — 1976
B.S.
Consultant 2009 - Present
Robinson Graham Group 1996 - 2009
Access Research, Inc. 1992 - 1994
CIGNA Healthcare 1986 - 1988
CIGNA 1985 - 1986
Robinson & Associates 1977 - 1985
Auerbach Service Bureau for Connnecticut Organizations January 1974 - July 1977
Barringer High School 1970 - 1973
Skills
Public Speaking, Newsletters, Fundraising, Corporate Communications, Account Management, Non-profits, Creative Direction, Social Media Marketing, Direct Mail, Marketing Strategy, Press Releases, Copywriting, Graphic Design, Publishing, Media Relations, Trade Shows, Budgets, Leadership, Social Networking, Leadership Development, Microsoft Office, Strategy, Communications Planning, Email Marketing, Advertising, Internal Communications, Copy Editing, Nonprofits
Education
Hartford Seminary 1994 — 1999
M.A., Religious Studies
Bluffton University 1965 — 1969
Bachelor of Arts (B.A.), French Language and Literature, English
The Hartford May 2007 - Present
Writer 2000 - Present
CIGNA August 1997 - May 2007
CIGNA Healthcare 1997 - 2007
Skills
Instructional Design, Needs Analysis, Performance Consulting, E-Learning, Captivate, Training Delivery, Blended Learning, Instructor-led Training, Training, Talent Management, Project Management, Articulate Engage, Adobe Presenter, Development & delivery..., Training Implementation, SnagIt, Microsoft Office, WebEx, Hand Knitting, Training Facilitation, Workshop Facilitation, Insurance, Technical Writing, ADDIE, Distance Learning, Curriculum Design, Learning Management, Performance Improvement, Lectora, Adult Education, Employee Training
Education
Central Connecticut State University 1990 — 1996
Bachelor's of Science, Athletic Training/Trainer
Bridgewater State College 1988 — 1989
St Paul Catholic High School 1984 — 1988
HS Degree, College Prep
CIGNA March 2012 - Present
CIGNA Healthcare July 2010 - March 2012
CIGNA Healthcare June 2009 - June 2010
CIGNA Behavioral Health May 2005 - June 2009
Skills
Managed Care, Utilization Management, Healthcare, Health Insurance, Clinical Research, Behavioral Health, Disease Management, Case Managment, HIPAA, Mental Health, Program Development, Employee Benefits, Medicare, Project Management
Education
New York University 1986 — 1989
Bachelor of Science (BS), Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
Brown University 1973 — 1975
Anthropology
University of South Florida
Public Health
CIGNA Healthcare May 2010 - Present
Medical Mutual of Ohio December 2005 - November 2007
Cole Managed Vision 1999 - 2005
Skills
Managed Care, Healthcare, Healthcare Information..., Process Improvement, Insurance, Network Development, Provider Relations, Employee Benefits, HIPAA, Strategic Planning, NCQA, Medicare, Team Building, Health Insurance, Customer Service, Utilization Management, Call Center, Credentialing, HMO, Training, Analysis, Call Centers, Health Policy, Healthcare Management, Hospitals, Management, PPO, Physicians, Program Management, Recruiting, Revenue Cycle, Software Documentation
Education
Bowling Green State University 1989 — 1994
Bachelor of Business Administration (BBA), Business Administration and Management, General
Bowling Green State University
Bachelor's degree, Business Administration and Management, General
Sutter Health January 2014 - Present
Geisinger Health System August 2012 - January 2014
Geisinger Health System August 2008 - January 2014
Geisinger Health System December 2005 - August 2008
MitraLife 2002 - 2002
CIGNA Healthcare 2001 - 2001
Medtronic 1998 - 2000
UC Davis Medical Center 1997 - 1998
Skills
Medicine, Clinical Research, Data Analysis, Public Health, Leadership, Outcomes Research, Health Policy, Healthcare Information..., Healthcare, Biostatistics, Research, Health Economics, Epidemiology, Health Services Research, Healthcare Management, FDA, Global Health, Clinical Trials, Medical Research, Program Evaluation, Informatics, Literature Reviews, Hospitals
Education
The Johns Hopkins University 2002 — 2008
PhD, Health Services Research
Brigham Young University 2000 — 2002
MBA, IT Management / General Business
University of California, Davis 1995 — 1997
BS, Physiology
Zurich Insurance August 2008 - Present
McKesson June 2003 - April 2008
CIGNA Healthcare January 1997 - May 2003
Skills
Managed Care, Healthcare, Healthcare Management, HIPAA, Microsoft Office, Microsoft Word, Nursing, Program Management, Health Insurance, Process Improvement, Change Management, Insurance, Team Building, Leadership
Education
Boston University 1977 — 1981
Bachelor of Science (BS), Registered Nursing/Registered Nurse
University of Massachusetts, Amherst 1970 — 1974
Bachelor of Science (BS), Psychology
CIGNA Healthcare July 2009 - March 2014
CIGNA Healthcare June 2008 - August 2008
Gevity HR Inc. September 2006 - July 2007
Coldwell Banker Inc September 2005 - July 2006
The National Collectors Mint July 2004 - July 2005
Wellman Laboratories of Photomedicine November 2001 - December 2004
Skills
Microsoft Office, Visual Basic for..., SQL, Financial Analysis, Access, Analysis, Business Development, Data Analysis, Financial Modeling, Project Management, Strategic Planning, Competitive Analysis, Analytics, Business Analysis, Microsoft Excel, health, Health Insurance, Healthcare Information..., Healthcare
Education
Boston University - School of Management 2007 — 2009
MBA, Health Sector Management
Boston University Questrom School of Business 2007 — 2009
MS, Information Systems
Tufts University 1996 — 2001
BS, Physics
Hasbro June 2009 - Present
CIGNA Healthcare June 2008 - August 2008
Lemax, Inc. 2006 - 2007
Lehman Brothers 2005 - 2006
Lifetime Entertainment Services (Lifetime TV) 2002 - 2005
Skills
Market Research, Cross-functional Team..., Competitive Analysis, Product Development, Product Marketing, Marketing Strategy, Pricing Strategy, Marketing, Strategy, Business Planning, Financial Analysis, Business Development, Consumer Products, Leadership, Brand Management, FMCG, Marketing Management, Customer Insight, Media Planning, Marketing Research
Education
Boston University Questrom School of Business 2007 — 2009
MBA
Boston University - School of Management
BSBA
Oliver Ames High School
Connecticut Women's Education and Legal Fund (CWEALF) June 2013 - Present
Autism Families CONNECTicut January 2010 - Present
Office of Governor Deval Patrick October 2012 - May 2013
Massachusetts Department of State Police April 2011 - January 2013
Executive Office of Public Safety and Security July 2006 - March 2011
Governo Law Firm LLC October 2005 - July 2006
Office of Consumer Affairs and Business Regulation September 2003 - May 2005
CIGNA Healthcare 2001 - 2001
Skills
Legal Research, Criminal Law, Legal Writing, Legislative Policy, Non-profit Leadership, Public Policy, Professional Mentoring, Homeland Security, Criminal Justice, Enforcement, Employment Law, Westlaw, Litigation, Mediation, Administrative Law, Civil Litigation, Legislation
Education
Suffolk University Law School 2002 — 2005
J.D.
Boston College 1998 — 2002
B.A.
UCL 2001 — 2001
Pfizer October 2011 - Present
Pfizer October 2009 - October 2011
Wyeth January 2005 - October 2009
Wyeth February 2001 - January 2005
Eye Care Excellence June 2000 - February 2001
CIGNA Healthcare November 1998 - June 2000
Tufts Health Plan December 1996 - November 1998
Tufts Health Plan December 1995 - November 1998
Tufts Health Plan December 1995 - December 1996
Doctor's Hospital December 1994 - July 1995
Skills
Pharmaceutical Sales, Managed Care, Account Management, Product Launch, Psychiatry, Cardiology, Gastroenterology, Nursing, Healthcare, Hospitals
Education
Bowling Green State University 1988 — 1992
Medical College of Ohio 1988 — 1992
Bachelor of Science (BS), Nursing
United States Olympic Committee January 2014 - Present
Colorado Springs Utilities December 2010 - December 2013
CIGNA Healthcare January 2009 - November 2010
Insurance Technologies 2008 - 2009
Progressive Insurance 2002 - 2007
Progressive Insurance May 2000 - November 2002
Progressive Insurance March 1999 - May 2000
Skills
Software Development, Software Project..., Certified Scrum Master, Testing, Leadership, Programming, SDLC, PMP, Scrum, Program Management, Software Documentation, ITIL, Web Services, Enterprise Architecture, Process Improvement, Disaster Recovery, Management, IT Service Management, Team Leadership, Agile Methodologies, Cross-functional Team..., Project Management, Quality Assurance, CRM, Integration, Oracle, Visio, Requirements Analysis, SharePoint, Requirements Gathering, Business Intelligence, IT Management, Vendor Management
Education
Bowling Green State University 1986 — 1990
Bachelor of Science (B.S.), Marketing
Barrington High School
CIGNA Healthcare September 2011 - Present
CIGNA Healthcare February 2011 - Present
CIGNA February 2011 - Present
Beazley October 2009 - February 2011
Travelers August 2007 - September 2009
CCH 2006 - 2007
Skills
Agile Methodologies, SDLC, Software Development, Software Project..., Enterprise Architecture, SOA, Integration, Vendor Management, Requirements Analysis, SharePoint, Business Intelligence, Business Analysis, Requirements Gathering, Project Management, IT Strategy
Education
Harvard University 2015 — 2017
Master's degree, Business, Management, Marketing, and Related Support Services
Westfield State University
Bachelor of Science (BSc)
Boston University
System Design
University of Massachusetts, Amherst
BIS
ADP May 2015 - Present
ADP July 2013 - Present
ADP December 2009 - May 2012
CIGNA Healthcare June 2006 - December 2009
CIGNA Healthcare May 2005 - June 2006
CIGNA Healthcare December 2003 - May 2005
Skills
Medicare, Employee Benefits, Payroll, Training, Customer Service, Claim, Benefits Administration, HIPAA, Hospitals, Human Resources, Insurance, Policy, Strategic Planning, Customer Retention, Healthcare, Managed Care
Education
Brookdale Community College 2000 — 2003
Associate of Arts (A.A.), Education
CIGNA Healthcare 2008 - Present
PlaceWare 2001 - 2001
Chordiant Software 2000 - 2001
Interwise 1998 - 2000
remedy 1994 - 1999
Skills
Medicaid, Managed Care, Healthcare Management, Healthcare Information..., Health Policy, Healthcare Consulting, Hospitals, Revenue Cycle, Employee Benefits
Education
Loyola University of Chicago - Graduate School of Business 1990 — 1991
MBA, Finance
Bradley University 1984 — 1989
Bachelor of Science (BS), Liberal Arts and Sciences/Liberal Studies
Principal Financial Group June 2015 - Present
Reliance Standard June 2013 - June 2015
MacCorkle Insurance Service January 2012 - April 2013
Health Net October 2004 - January 2012
CIGNA Healthcare August 2001 - October 2004
McClier May 1999 - August 2001
Skills
Brokers, Marketing, Negotiation, Data Analysis, Insurance, Employee Benefits, New Business Development, Health Insurance, Strategic Planning, Healthcare, Microsoft Excel, Account Management, Claim, Underwriting, Medicare, Risk Management, Workers Compensation, Health Savings Accounts, Managed Care, HMO, Term Life Insurance, Benefits Administration, Life Insurance, Disability Insurance, Management, General Insurance, Claims Management, Process Improvement, Leadership, PPO, COBRA, Health Care Reform, Strategy, Customer Service, Training, Team Building
Education
Boston University 1993 — 1996
Bachelor of Science, Communication
Hofstra University 1992 — 1993
n/a, Communications
HDR March 2005 - Present
Claremont Companies August 2002 - July 2004
Cigna Healthcare July 2001 - August 2002
Skills
Benefits Administration, Employee Relations, Benefits, Benefits Design
Education
Boston College 1973 — 1977
B.A., American Studies
W Benefits December 2008 - Present
Wells Fargo Insurance Services April 2006 - December 2008
Precept 2002 - December 2005
Online Benefits 2000 - 2001
Employee Benefit Solutions 1996 - 2000
CIGNA Healthcare 1992 - 1995
Skills
Employee Benefits
Education
Boston University 1985 — 1989
BA, Political Science
Tilton s 1984 — 1985
Merck Health Specialist IITufts Health Plan2001 - 2002
Tufts Health Plan 2000 - 2001
Tufts Health Plan 1998 - 2000
CIGNA Healthcare 1997 - 1998
Education
Boston University 1999 — 2001
MPH, Public Health-Social & Behavioral Science
University of Massachusetts, Amherst 1993 — 1997
HCA Physician Services January 2013 - Present
HCA Physician Services May 2010 - January 2013
CIGNA Healthcare June 2009 - May 2010
HCA Physician Services January 2008 - May 2009
University of Colorado September 2006 - August 2007
Richmond American Homes June 2005 - August 2006
Skills
Healthcare Management, Healthcare, Process Improvement, Hospitals, Budgets, Financial Analysis, Data Analysis, Strategic Planning, Customer Service, Microsoft Excel, Process Scheduler, Project Management
Education
University of Colorado Denver 2006 — 2008
MBA/MS, Healthcare Administration/Finance
Brigham Young University 2001 — 2005
Bachelors, Facilities Management
Rapid City Stevens 1997 — 2001
AW INSURANCE BROKERAGE SERVICES July 2004 - Present
CIGNA Healthcare 2000 - 2003
Fidelity Investments 1999 - 2000
Education
Worcester State College 1995 — 1999
Boston University
CFP
Kaiser Permanente April 2015 - Present
Delta Dental of Colorado November 2013 - March 2015
CIGNA HealthCare May 2008 - July 2013
CIGNA Healthcare May 2006 - May 2008
Cigna May 2005 - July 2006
Odyssey Healthcare May 2002 - May 2005
Odyssey Healthcare May 2000 - May 2002
Skills
Health Insurance, Employee Benefits, Account Management, Insurance, Managed Care, Sales, Customer Service, Medicare, Disability Insurance, Healthcare, Team Building, Leadership, Customer Retention, Process Improvement, Denver Metro Partners,..., Strategy
Education
Brandeis University 1991 — 1995
Bachelors, Sociology
Brandeis University
American Medical Association November 2012 - Present
Advocate Health Care February 2006 - November 2012
Advocate Physician Partners January 2006 - November 2011
CIGNA Healthcare May 1997 - December 2005
CIGNA HEALTHCARE, Inc January 1997 - January 2005
CIGNA HealthCare, Inc. January 1996 - January 1997
CIGNA HealthCare, Inc. January 1994 - January 1996
Skills
Managed Care, Health Insurance, Healthcare Management, Hospitals, Healthcare, Nursing, Utilization Management, EMR, Quality Improvement, EHR, Clinical Research, Inpatient, Disease Management, Healthcare Consulting, Strategic Planning, Health Policy, Patient Safety, Program Management, Physicians
Education
Loyola University 1999 — 2003
MBA, Hospital and Health Care Facilities Administration/Management
Quinlan School of Business, Loyola University Chicago 1999 — 2003
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
Boston College 1975 — 1977
Bachelor of Arts (B.A.), Political Science and Economics, 3.35
Boston College 1975 — 1977
BA, Political Science
Heartland Dental Care June 2013 - Present
Galorath Incorporated 2001 - Present
Sonic Innovations November 2005 - November 2010
CIGNA Healthcare March 2004 - December 2004
CIGNA Healthcare March 2002 - March 2004
State of Utah March 2001 - March 2002
OrthAlliance, Inc July 1996 - November 2000
Systemed, Inc. August 1993 - July 1996
Systemed, Inc. July 1992 - July 1996
WellPoint Health Networks Inc. January 1993 - August 1993
Skills
Strategic Planning, Healthcare, Health Insurance, Budgets, Insurance, Managed Care, Healthcare Management, Dentistry, Customer Service, Employee Benefits, Finance, Healthcare Industry, Leadership, Medicaid, Medicare, New Business Development, Process Improvement, Public Speaking, Sales, Team Building, Training
Education
Brigham Young University 1973 — 1978
BS, Accounting
CIGNA Healthcare March 2004 - Present
CKT HealthCare Consulting June 2001 - December 2003
Prudential Healthcare February 1998 - February 2001
Blue Cross Blue Shield of Maine March 1997 - February 1998
Aetna Health Plans February 1995 - March 1997
University of Chicago Health Plan December 1989 - March 1995
McDonnell Douglas Health Information Systems 1980 - 1989
Skills
HMO, Data Analysis, Hospitals, Health, Provider Contracting, Managed Care, Healthcare Management, Medicare, Claims, Healthcare, Metrics, Expenses, Billing, Network Development, Healthcare Consulting, PPO, Claim, Provider Relations, Health Insurance, HIPAA, Healthcare Industry, Health Policy, Invoicing, Revenue Cycle, Program Management
Education
Boston University Questrom School of Business 1973 — 1975
MBA, HealthCare Administration
Clark University 1968 — 1973
AB, Economics
SunGard Omni June 2006 - Present
United States Army Reserve August 1993 - November 2008
SunGard May 2004 - June 2006
CIGNA Healthcare July 2003 - May 2004
CIGNA International April 1999 - July 2003
CIGNA Retirements and Investment Services March 1997 - April 1999
KPMG Peat Marwick January 1996 - March 1997
SEI Corporation June 1993 - December 1995
US Army May 1984 - June 1993
Skills
Business Requirements, SDLC, Requirements Analysis, Management, Business Analysis, Requirements Gathering, Leadership, Software Project...
Education
Boston University 1987 — 1989
MSBA, Business Administration
United States Military Academy at West Point 1980 — 1984
BS, Electrical Engineering
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas April 2014 - Present
Excellus BCBS October 2012 - April 2014
UCare May 2011 - September 2012
Physician Health Partners August 2010 - May 2011
CIGNA Healthcare January 2008 - August 2010
Great West Healthcare September 2005 - December 2007
Skills
SQL, Access, Business Objects, Forecasting, Financial Reporting, Pricing, Financial Analysis, Healthcare, Customer Service, Microsoft Office, Budgeting, Excel, Analysis, Business Analysis, Microsoft Excel, Data Analysis, Budgets, Insurance, Health Insurance, Management, Leadership
Education
University of Colorado Denver 2008 — 2011
Masters, Business
Brigham Young University - Idaho 1999 — 2005
Bachelors, Economics
Brigham Young University - Idaho 1999 — 2003
Associates, Computer Science
Northwestern Mutual June 2011 - Present
Northwestern Mutual March 2006 - June 2011
Northwestern Mutual October 1998 - March 2006
CIGNA Healthcare 1992 - June 1998
Skills
Insurance, Retirement Planning, Mutual Funds, Fixed Annuities, Retirement, Life Insurance
Education
Boston College - Wallace E. Carroll Graduate School of Management 1989 — 1992
MBA
Connecticut College 1983 — 1987
BA, Mathematics
Sovos Compliance January 2014 - Present
MVP Health Care January 2005 - November 2013
Whitehouse Financial Services April 2002 - January 2005
CIGNA Healthcare April 1994 - April 2002
Liberty Mutual March 1991 - April 1994
Blue Cross Blue Shield of New Hampshire August 1987 - March 1991
Skills
Sales, Leadership, New Business Development, Management, Sales Training, Sales Coaching, Sales Management, Sales Process, Strategic Planning, Business Planning, Talent Development, Sales Operations, Solution Selling, Salesforce.com, Customer Retention, Account Management, Employee Benefits, Health Insurance, Insurance, Underwriting, Customer Service, Direct Sales, Cold Calling, Health Savings Accounts, Recruiting, Sales Leadership...
Education
Bob Jones University 1982 — 1986
BS, Business Management
Cigna August 2009 - Present
self-employed June 2004 - July 2009
Universal Care September 2000 - February 2004
Health Net September 1998 - September 2000
CIGNA Healthcare June 1997 - May 1998
Upham's Corner Health Center June 1994 - April 1996
Tufts University June 1993 - May 1994
Skills
Management, Technology Needs...
Education
Boston University 1992 — 1994
MPH, Health Education and Health Administration
Scripps College 1988 — 1992
BA, European Studies
Gill/St. Bernards 1984 — 1988
HS
HMC
HMC
Cigna March 2015 - Present
CIGNA Healthcare March 2007 - March 2015
QualChoice 1998 - 2007
Anthem Blue Cross and Blue Shield 1985 - 1997
Skills
Health Insurance, Insurance, Medicare, Employee Benefits, Managed Care, Process Improvement, Account Management, Healthcare, Disability Insurance, HIPAA, Health Savings Accounts
Education
Bowling Green State University 1966 — 1970
BS Education, German, Geography
CIGNA April 2010 - Present
CIGNA Healthcare May 2005 - November 2012
CIGNA Healthcare May 2008 - March 2010
CIGNA Healthcare January 2007 - May 2008
CIGNA Healthcare May 2005 - January 2007
UnitedHealth Group July 2002 - May 2005
Skills
Managed Care, Healthcare, Health Insurance, Healthcare Information..., Disease Management, Medicare, HIPAA, Healthcare Management, Healthcare Industry, Healthcare Consulting, Cross-functional Team..., Informatics, Product Launch
Education
Yale University - Yale School of Management 2000 — 2002
MPH, Health Management
Brandeis University 1996 — 2000
B.S., Neuroscience and Psychology
ProHealth Physicians April 2013 - Present
University of Connecticut Health Center April 2012 - April 2013
Connecticut Children's Medical Center February 2008 - April 2012
Aetna September 2006 - February 2008
Aetna February 2005 - September 2006
Aetna January 2004 - January 2005
CIGNA Healthcare September 2002 - January 2004
Accenture November 1998 - August 2002
Skills
Strategic Planning, Process Improvement, Business Process..., Six Sigma, Healthcare IT, Operations, Program Management, Project Portfolio..., Project Execution, Strategy, PMO, Business Development, Leadership, Management Consulting, Project Management, Healthcare Information..., Healthcare, Analysis, Cross-functional Team..., Change Management, Continuous Improvement, Operational Excellence
Education
University of Cincinnati College of Business 1993 — 1995
MBA
Boston College 1988 — 1991
BA
CIGNA Healthcare October 2011 - Present
CIGNA Healthcare 2010 - Present
The Blackstone Group October 2007 - February 2010
United Healthcare July 2004 - October 2008
Oxford Health Plans April 1998 - July 2004
Avanti Health Systems, NYLCare Health Plans 1996 - 1998
Education
University of La Verne 1989 — 1992
MHA
Brown Medical School 1975 — 1978
MD
Brown University 1971 — 1975
Sc.B, Biology
ThinkRisk Underwriting Agency, LLC January 2012 - Present
Allied World Assurance Company 2009 - December 2011
CIGNA Healthcare March 2002 - 2009
Head Chubb/Executive Risk June 1997 - March 2002
Pepsi Bottling Group October 1996 - July 1997
Aetna 1980 - 1996
Aetna 1980 - 1996
Skills
Insurance, Property, Health Insurance, Managed Care, Liability, Strategic Planning
Education
Boston College 1974 — 1978
BA, Education
Frampton Associates, LLC - Healthcare Consulting June 1995 - Present
Magellan Health Services 1998 - 2000
CIGNA Healthcare 1994 - 1995
Preferred Health Care, Ltd. 1987 - 1994
American Psychiatric Association 1983 - 1987
Boston VA Medical Center 1978 - 1983
Erich Lindemann Mental Health Center 1976 - 1977
McLean Hospital 1975 - 1976
Skills
Healthcare, Healthcare Management, Clinical Research, Mental Health, Healthcare Consulting, Medicine, Program Management, Treatment, Disease Management, Quality Improvement, Health Policy, Management, Marketing, Home Care, Clinical Trials, Marketing Strategy, Employee Benefits, Inpatient, Market Research, Insurance
Education
Boston University School of Medicine 1980 — 1983
MPH, Health Systems
University of Massachusetts, Amherst 1971 — 1975
B.S.N., Nursing
CBL & Associates Properties, Inc. April 2015 - Present
Medical Services of Chattanooga, Inc. April 2014 - April 2015
Williams Painting Company, LLC August 2012 - June 2013
Kelly Services May 2011 - July 2012
Home May 2009 - May 2011
CIGNA Healthcare March 2007 - April 2009
Various January 2006 - March 2007
Unum November 1997 - December 2005
Chitwood & Chitwood, PC 1991 - 1995
Skills
Group Insurance, Insurance, Underwriting, Health Insurance, Claim, Disability Insurance, Life Insurance, General Insurance, Risk Management, Employee Benefits, Claims Management, Bible teaching, Biblical Studies, Discipleship Training, Doctrinal Studies, Biblical Leadership..., Financial Risk, Management
Education
Bryan College 1995 — 1997
B. A., Bible
Chattanooga State Technical Community College 1988 — 1991
A. S., Information Systems
CareCentrix March 2015 - June 2015
Independent Consultant January 2013 - January 2015
CIGNA October 2011 - March 2013
The Hartford August 2009 - January 2011
CIGNA Healthcare August 1997 - January 2009
WellPoint 1996 - 1997
Skills
Training, Recruiting, Business Analysis, Healthcare, Account Management, Sales Management, Process Improvement, Health Insurance, Leadership Development, Employee Benefits, Management, Leadership, Project Management, New Business Development, Insurance, Sales, Talent Management, Analysis, Customer Service, Vendor Management, Risk Management, Change Management, Program Management
Education
Boston University
BS, Business Administration
College of Saint Elizabeth
MS, Management
CIGNA Healthcare Project MangerCIGNA HealthcareApplication ManagerCIGNA2007 - Present
Great-West Healthcare 2001 - 2008
General American 1981 - 2000
Education
Boston College - Wallace E. Carroll Graduate School of Management 1978 — 1980
MBA, Finance and Information Systems
Saint Louis University 1972 — 1976
BA, Political Science
MDLIVE, Inc. April 2015 - Present
Solstice Benefits, Inc. October 2010 - Present
Solstice Benefits, Inc. April 2007 - October 2010
CIGNA Healthcare April 1997 - April 2007
Walmart.com 1992 - 1997
Skills
PowerPoint, Excel, Word, Customer Service, Dental, Insurance, Customer Relations, Crystal Reports, Microsoft Word, Microsoft Excel, Dentistry, Healthcare, Management, Access, Process Improvement, Health Insurance, Employee Benefits, Provider Relations, Managed Care, Benefits Administration, HIPAA, Call Centers, Medicare, Visio, Leadership, Software Documentation, Training, Healthcare Management, Employee Relations, Team Building, Human Resources, Business Analysis, Legal Support Services, Project Management
Education
Florida Atlantic University 1997 — 1999
Broward Community College 1991 — 1995
AA, Psychology
Miramar High School
CIGNA Healthcare June 2011 - Present
Commonwealth Care Alliance 2009 - 2009
Skills
Leadership, Health Insurance, Healthcare, Insurance, PowerPoint, Marketing, Self-insurance, Risk Management, Financial Analysis, Data Analysis, Account Management
Education
Boston University 2006 — 2011
BS, Health Science
Boston University Questrom School of Business 2006 — 2011
Bachelor of Science (BS), Business Administration; Concentration Entrepreneurship
Cigna December 2014 - Present
PrOUnlimited August 2005 - December 2014
Accucare Inc. July 2013 - February 2014
HP Enterprise Services October 2010 - June 2013
HP Enterprise Services March 2007 - October 2010
FirstCarolinaCare Insurance Company 2005 - 2006
CIGNA HealthCare August 2002 - August 2005
CIGNA HealthCare, S. FL November 2001 - August 2002
CIGNA DENTAL October 1997 - November 2001
Jackson Memorial Hospital June 1994 - October 1997
Skills
Process Improvement, Training, Analysis, Insurance, Management, Healthcare, Account Management, Sales, Business Development, Health Insurance, Team Building, Customer Service, Customer Satisfaction, Leadership, Strategic Planning, Budgets, Software Documentation, Staff Development, Public Speaking, Project Management, Team Leadership, Strategy, Claim, Managed Care, Change Management, Coaching, Employee Benefits, Medicare, Business Analysis
Education
University of Mount Olive 2004 — 2007
Bachelors, Business Administration
Nova Southeastern University 2000 — 2002
Bachelors, Business Administration
Broward College 1998 — 2000
Associates, Business Administration
Utah Transit Authority (UTA) October 2001 - Present
Employer Solutions Group (ESG) 1999 - 2001
CIGNA Healthcare 1986 - 1999
Skills
Employee Relations, Staffing Planning, Organizational..., Strategic Employee..., Physician and..., Employment Management, Management Consulting, Training Design and..., Policy and Procedure..., Employment Law..., Investigations, Unemployment Claims and..., Certified Compensation..., Organizational..., Personnel Management, HRIS, Labor Relations, Strategic Planning, HR Consulting, Management, Private Investigations, Leadership Development, Project Management, Strategic Communications, Training, Recruiting, Human Resources, Team Building, Performance Management, Leadership, Employee Engagement, Employee Benefits
Education
Brigham Young University 1980 — 1982
MPA, Public Administration & Human Resources Management, 3.8
Cigna August 2012 - Present
CIGNA Health Care April 2010 - September 2012
CIGNA Healthcare April 2010 - August 2012
Aetna 2008 - 2009
Aetna, Inc January 1992 - January 2008
Aetna, Inc January 1992 - January 2008
Aetna 2004 - 2008
Aetna 1992 - 2008
National Networks and Contracting Services January 2001 - January 2007
National Networks and Contracting Services January 2001 - January 2007
Skills
Business Analysis, Cross-functional Team..., Process Improvement, Product Management, Program Management, Project Management, Strategy, Leadership, Business Intelligence, Management, Analysis, Product Marketing, Strategic Planning, Product Development, Competitive Analysis, Agile Methodologies, Healthcare
Education
Saint Anselm College 1985 — 1989
BA, Politics
Boston University
Project Management
Boston University
B.A, Politics
CIGNA Healthcare October 2011 - Present
The Art Institute of Pittsburgh Online June 2009 - October 2011
CHAMPION HOMES, Minnesota September 2008 - June 2009
CHAMPION HOMES, Minnesota September 2008 - June 2009
CHAMPION-California August 2007 - September 2008
Champion August 2007 - September 2008
Skills
Program Management, Team Building, Sales Operations, Management, Sales, Strategic Planning, Team Leadership, New Business Development, Forecasting, Retail, Cold Calling, Healthcare, Employee Benefits, Security, Military, Admissions, Leadership, HIPAA, Training, Customer Service, Healthcare Management
Education
South University 2010 — 2011
M.B.A, Healthcare Administration
South University 2009 — 2011
MBA, Healthcare Administration
Boise State University 2002 — 2006
Bachelors, Political Science
Boise State University 2002 — 2006
B.S, Political Science
Cross Insurance October 2014 - Present
Arthur J. Gallagher and Co. February 2010 - September 2014
Medical Sales Management, Inc July 2005 - March 2009
CIGNA Healthcare January 2001 - January 2005
Iron Mountain Records Management January 2000 - September 2000
Skills
Account Management, Leadership, Sales, New Business Development, Customer Service, Cold Calling, Business Development, Relationship Management, Direct Sales, Selling, Managed Care, Pharmaceutical Sales, Key Account Management, Pharmaceutical Industry, Customer Retention, Negotiation, Key Account Development, Healthcare, Strategic Planning, Project Management, Sales Process, Sales Management, Marketing Strategy, Microsoft Office, Product Development, Information Management, Lead Generation, Team Leadership, Networking, Presentations, Business Analysis, Data Analysis, Business Strategy, Account Reconciliation, Salesforce.com, Management, Insurance, Health Insurance, Team Building, Employee Benefits, Marketing, Sales Operations
Education
Curry College 1998 — 2000
Bachelor of Arts, Management
Bridgewater State College 1991 — 1993
Political Science and Government
CIGNA Healthcare January 2007 - Present
BCBSNC March 2000 - January 2007
BCBS of North Carolina 2000 - 2007
Blue Cross Blue Shield of NC 2000 - 2007
Skills
HIPAA, EDI, DB2, COBOL, Databases, Mainframe, SDLC, Application Development, Web Applications, SQL, HTML, XML, JavaScript, Unix, Software Development, Java, Healthcare, Linux, Insurance, Analysis, SharePoint, SQL Server, Visio
Education
Computer Processing Inc. 1986 — 1988
Technical, Information Technology
Australian National University 1982 — 1983
none, Liberal Arts
Brandeis University 1980 — 1981
none, Liberal Arts
RockTenn Recycling and Waste Solutions August 1998 - Present
Smurfit Stone August 1998 - May 2011
Tradepro November 2001 - March 2002
Arborguard Tree Specialists March 1996 - August 1998
CIGNA Healthcare July 1994 - March 1996
Skills
Flexo, Corrugated, Recycling, Paper Industry, Purchasing, Marketing, Sales, Plastics, Waste Reduction, Packaging, Logistics, Food Packaging, Key Account Management, International Sales, Supply Chain, Account Management, New Business Development, Supply Chain Management
Education
Georgia State University - J. Mack Robinson College of Business 2003 — 2005
Associates, Business Management
Brenau University 1993 — 1994
Music
Florida Blue November 2013 - Present
Florida Blue 2013 - Present
Litigation Nurse Consultants, LLS April 2007 - Present
DaVita December 2009 - November 2013
ResCare 2007 - 2009
Gentiva Health Services 2005 - 2007
Tidewell Hospice 2002 - 2005
Life Path Hospice 2000 - 2002
Cigna Healthcare 1998 - 2000
Principal Financial Group 1995 - 1998
Skills
Medicare, Home Care, Microsoft Office, Clinical Research, Case Management, Wellness, Nutrition, Nursing, Healthcare Management, Medicaid, Program Development, Public Speaking, IV, Direct Patient Care, Patient Education, Healthcare, Team Building, Customer Service, Community Outreach, Coaching, Cpr Certified, Training, Concurrent Review, Medical standards of..., NCQA, Team Leadership, Case Managment, Solid computer skills, Utilization Review, Business Strategy, Budget Process, Operations Management, Business Process..., Hospice, Health Insurance, Legal Nurse Consulting
Education
Briar Cliff University
Bachelor of Science in Nursing, Registered Nursing/Registered Nurse
Florida International University
Credits towards Masters in Healthcare Administration, Health/Health Care Administration/Management
Iowa Lakes Community College
RN Nursing Program
Cigna 2013 - Present
CIGNA Healthcare June 2010 - Present
Blue Shield of California June 2009 - August 2009
Cobecon (Corp. Benefits Consortium) April 2009 - June 2009
CIGNA/Great-West Healthcare October 2004 - August 2008
Skills
Operations Management, Business Strategy, Project Management
Education
Brigham Young University 2008 — 2010
Master of Business Administration; MBA)Bachelor of Arts, General Management;
Brigham Young University 2001 — 2004
BA, Political Science, Management
Deloitte December 2014 - Present
Deloitte July 2013 - Present
Deloitte August 2011 - June 2013
Deloitte May 2010 - August 2011
CIGNA Healthcare January 2008 - May 2010
Alpha Commodities September 2003 - August 2006
Dale Carnegie Business Group September 2002 - August 2003
Skills
Strategy, Finance, Financial Analysis, Financial Modeling, Business Development, Project Management, Strategic Planning, People Development, Employee Engagement, Process Improvement, Cross-functional Team..., Organizational..., Leadership, Leadership Development, Team Building, Operations Management, Mentoring Of Staff, Virtual Teams, Strategic Financial..., Recruiting, Public Speaking, Presentations, Analysis, Financial Planning
Education
Boston College - Wallace E. Carroll Graduate School of Management 2006 — 2007
MSF, Finance
McMaster University 1998 — 2002
Bachelor of Arts (B.A.), Economics and Political Science
Cigna Healthcare October 2011 - Present
CIGNA Government Services October 2007 - November 2011
CIGNA Government Services September 2005 - October 2007
Skills
Business Process, PMP, Business Analysis, Project Management, Project Portfolio..., Management, Analysis, Data Analysis, Budgets, Proposal Writing, Time Management, Government, Portfolio Management, SDLC, Vendor Management, Program Management, Process Improvement, Business Process..., Business Requirements, Project Delivery
Education
Boise State University 1995 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Boise State University 1998 — 2001
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Allied World Assurance Company March 2009 - Present
CIGNA Healthcare March 2002 - February 2009
Chubb-Executive Risk June 1997 - March 2002
Education
Boston College 1974 — 1978
Equivox Digital June 2013 - Present
TyMetrix December 2005 - June 2013
CIGNA Healthcare September 2003 - November 2005
Equivox Digital November 2000 - November 2002
IMPROV Technologies June 1999 - August 2000
Interactive Market System (IMS - A Division of VNU) July 1993 - June 1999
Deneba Systems January 1990 - May 1993
Cortex Corporation May 1988 - January 1990
Skills
Agile Methodologies, Visual Studio, .NET, SQL, Java, PHP, Web Services, TFS, ASP.NET, C#, Software Design, CSS, JavaScript, jQuery, Web Development, Software Development, MVC, Database Design, XML/XSLT, UML, Microsoft SQL Server, XML, HTML 5, T-SQL, IIS
Education
Columbia University - Fu Foundation School of Engineering and Applied Science 2001 — 2004
MS, Computer Science, GPA: 3.89
Brandeis University 1983 — 1987
BA, Philosophy / Computer Science
CIGNA Healthcare April 2013 - Present
CIGNA Healthcare April 2008 - April 2013
CIGNA Healthcare January 2007 - March 2008
CIGNA Healthcare May 2003 - December 2006
CIGNA Healthcare April 2002 - April 2003
CIGNA Healthcare October 2000 - March 2002
Skills
Healthcare Information..., Healthcare, Managed Care, Health Insurance, Training, Management, Administration, Contract Management, Provider Relations, Health Policy
Education
Bowling Green State University
Bachelor of Arts Degree, Communication; Interpersonal and Public Communication; Marketing and Sales, Honors: Cum Laude
iProspect May 2015 - Present
iProspect April 2014 - May 2015
iProspect January 2013 - April 2014
Brafton Inc. November 2010 - January 2013
CIGNA Healthcare September 2009 - November 2010
Skills
SEO, Google Analytics, Content Marketing, Salesforce.com, SEOmoz, Social Media Marketing, Social Media, Advertising, Marketing, Marketing Communications, Google Adwords, PPC, Strategy, Online Advertising, Online Marketing
Education
Boston University Questrom School of Business 2005 — 2009
Business Administration, Marketing
CIGNA Healthcare October 2010 - Present
CIGNA Healthcare December 2008 - Present
CIGNA Healthcare September 2002 - December 2008
Syracuse Language Systems March 2000 - September 2002
Community Information Technology Institute September 2000 - April 2002
Education
Syracuse University 1999 — 2002
Master of Science, Information Systems
Syracuse University College of Law 1999 — 2002
Juris Doctorate, Law
Brigham Young University 1992 — 1999
Bachelor of Arts, International Area Studies
University of North Carolina at Chapel Hill February 2015 - Present
CIGNA Healthcare December 2013 - February 2015
SciMetrika, LLC June 2012 - November 2013
Dataphiles Programming, LLC February 2011 - June 2012
Durham Veterans Affairs Medical Center September 2007 - October 2010
Duke University September 2001 - September 2007
Duke University Medical Center September 1995 - September 1997
Skills
SAS, Statistics, Statistical Programming, Data Management, Data Analysis, Biostatistics, Research, Survival Analysis, Health Services Research, Public Health, Data Security, Logistic Regression, Linear Regression, Programming, Statistical Modeling, Demographic Analysis, Demography, SAS Macro, SAS SQL, SQL, Stata, Population Health, Population Studies, SUDAAN, Data Collection, CRO, Clinical Trials
Education
Brown University
M.A., Sociology (Demography/Population Studies)
Hamilton College
B.A., Psychobiology (Neuroscience)
University of North Carolina at Chapel Hill
ABD (All But Dissertation), Sociology (Demography/Population Studies)
CIGNA Healthcare June 1997 - December 2011
Skills
Underwriting, Insurance, Health Insurance, Renewals, Group Benefits, Employee Benefits, Financial Analysis, Claims Management
Education
Bryan College 1982 — 1984
Accounting
The Hartford - Commercial Markets August 2011 - Present
CIGNA Healthcare June 1993 - December 2002
Skills
Marketing Communications, Event Management, Sponsorship, Marketing Strategy, Market Research, Social Media Marketing, New Business Development, Marketing, Social Media, Integrated Marketing, Strategic Planning, Account Management, Event Planning, Internal Communications, Email Marketing, Direct Marketing, Public Relations, Digital Marketing, Advertising, Press Releases, Media Relations, Team Building, Corporate Communications
Education
Boston College
Bachelor of Arts (B.A.), English Language and Literature, General and American Studies, Magna Cum Laude
Plainville Economic Development Agency June 1996 - Present
CIGNA Healthcare 1969 - 1999
U.S. Coast Guard May 1966 - May 1967
Skills
Health Insurance, Insurance, Employee Benefits, Medicare, Health Savings Accounts, Managed Care, Health Policy, Healthcare, Benefits Administration
Education
Boston College 1960 — 1964
Bachelor of Arts (B.A.), Economics
St. Jphn's Prep, Danvers, MA 1956 — 1960
The Hartford August 2010 - Present
KDH Marketing January 2003 - July 2010
CIGNA Healthcare June 1993 - December 2002
Skills
Marketing Communications, Direct Marketing, Marketing, Email Marketing, Digital Marketing, Sponsorship, Internal Communications, Advertising, Lead Generation, Event Management, Corporate Communications, Integrated Marketing, Corporate Branding, B2B Marketing
Education
Boston College
Bachelor of Arts (BA), Double Major - English & American Studies
United Healthcare March 2011 - Present
CIGNA Healthcare June 2009 - March 2011
CIGNA Group Insurance May 2005 - June 2009
Education
Brigham Young University 2001 — 2005
Bachelor of Science, Economics
Caldwell High School 1998 — 2001
Unidentified December 2014 - Present
United Healthcare June 2013 - December 2014
CIGNA Healthcare October 2010 - March 2013
Banner Behavioral Health April 2009 - October 2010
Education
University of Cincinnati 2003 — 2005
Master of Social Work (MSW), Social Work, A
Brigham Young University 1977 — 1980
Bachelor's Degree, Social Work
CIGNA Healthcare October 2001 - Present
Education
Bryan College
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
CIGNA Healthcare February 2011 - Present
Skills
Leadership, Microsoft Excel, Healthcare, Customer Service, Training, Process Improvement
Education
Boston University - Metropolitan College 2006 — 2009
Bachelor's Degree, Multi/Interdisciplinary Studies, A