CIGNA HealthCare
Industry: Insurance company
DescriptionCigna is an American worldwide health services organization based in suburban Bloomfield, Connecticut and Philadelphia, Pennsylvania. Customer service: 020 8652 1313 Headquarters: Philadelphia, Pennsylvania, United States CEO: David Cordani (25 Dec 2009–) Subsidiaries: Express Scripts, Healthspring, Inc.,
CIGNA HealthCare List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at CIGNA HealthCare. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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5,783 CIGNA HealthCare employees in database. Find out everything there's to know about CIGNA HealthCare employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
CIGNA HealthCare Employees
Southeastern Institute June 2015 - Present
Prognosis Health Information Systems July 2012 - January 2013
McKesson August 2011 - July 2012
KDOVE Billing and Consults April 2006 - August 2011
Lash Group April 2005 - April 2006
Pardee Hospital July 2003 - August 2005
Phoenix Health Care Management Services, Inc. April 2002 - July 2003
Nationwide Credit, Inc. September 2000 - April 2002
Cigna Healthcare August 1999 - September 2000
United States Air Force November 1987 - March 1994
Skills
HIPAA, Software Documentation, Medical Billing, Healthcare, Invoicing, SDLC, ICD-9, Medicaid, Medicare, Hospitals, Revenue Cycle, Healthcare Information..., EHR, EMR, Healthcare Management, Healthcare Consulting, Medical Terminology, Medical Coding, CPT, Customer Service, Medical Records, Microsoft Office, Process Improvement, Training, Physicians, Health Information..., Health Insurance, Access, Leadership
Education
Rasmussen College 2015 — 2017
Bachelor’s Degree, Health Information/Medical Records Administration/Administrator
South Piedmont Community College 2014 — 2015
Professional Medical Coding & Billing Program, Professional Coding
Rasmussen College 2013 — 2015
Associate’s Degree, Health Information/Medical Records Technology/Technician
Catawba Valley Community College 2011 — 2011
Health Information Technology/Software Support Specialist (HIT Program), Implementation
Ashworth University 2004 — 2005
Medical Billing Diploma, Medical Billing
CIGNA July 2012 - Present
CIGNA Healthcare May 2007 - January 2013
MassMutual Financial Group November 2006 - April 2007
CIGNA Healthcare June 2006 - October 2006
Dell 1999 - 2001
Skills
Quality Center, Rational Rose, SQL, A+ Certified, Test Director, UML, Manual Testing, Test Management, Regression Testing, Test Planning, Test Automation, System Testing, Defect Tracking, Test Cases, Testing, User Acceptance Testing, MySQL, Visio, SQL Server, Windows, PVCS, Access, Certified Scrum Master..., Requirements Analysis, Agile Methodologies, Business Analysis, Business Process, Microsoft SQL Server, Requirements Gathering, Scrum, Software Documentation, Systems Analysis, Project Management, Business Requirements, DB2, HP Quality Center
Education
University of Bridgeport 2003 — 2005
Masters, Technology Management
Bangalore University 1995 — 1999
Bachelor of Engineering (B.E.), Electronics and Telecommunication
CIGNA Healthcare April 2012 - Present
CIGNA Healthcare April 2006 - April 2012
CIGNA Healthcare January 2006 - April 2006
CIGNA Healthcare May 2004 - January 2006
CIGNA Healthcare February 2000 - August 2003
CIGNA Healthcare May 1994 - February 2000
Skills
Health Insurance, Insurance, Call Center, Claims Resolution, HIPAA, Process Improvement, Customer Service, Customer Satisfaction, Managed Care, Data Analysis, Problem Solving, Diffusion, Conflict Resolution, Provider Relations, Quality Assurance, Training, Project Management, Coaching, Call Centers
Education
Ashworth University
Associate's degree, Accounting and Finance
LEGO Group June 2015 - Present
UCONN School of Social Work October 2014 - June 2015
CIGNA Healthcare June 2007 - March 2014
Aetna 2003 - 2007
Skills
Market Research, Focus Groups, Analytics, SPSS, Qualitative Research, Data Analysis, Questionnaire Design, Competitive Intelligence, Segmentation, Analysis, Statistics, Quantitative Research, Marketing Research, Primary Research, Project Management, Non-profit Consulting, Customer Satisfaction, Health Insurance, Eligibility, Employee Engagement
Education
Assumption College 1999 — 2003
BA, Psychology
East Catholic High School 1995 — 1999
Diploma
Gilead Hill
Electronic Commerce, Inc. October 2013 - Present
HRT Advisors June 2010 - October 2013
HRT Advisors October 2008 - June 2010
Instant Benefits Network November 2007 - September 2008
CIGNA Healthcare January 2000 - November 2007
Skills
Health Insurance, Insurance Claims, HRIS, Payroll, HR Technology Consulting, Outstanding Customer..., Account Management, Consultative Selling, New Business Development, Marketing Strategy, Building Customer..., Technology Solutions, Human Resources, Insurance, Customer Service, Selling, CRM, Employee Benefits, Management, Benefits Administration, Marketing, Business Planning, Strategic Partnerships, Sales, Time Management, Customer Retention, Direct Sales, Training, Solution Selling, Sales Operations, Applicant Tracking..., Salesforce.com, Cold Calling, Strategy, Sales Process, Strategic Planning, Analysis, Consulting, Networking, SaaS, Recruiting, Sales Presentations, Employee Relations, Business Process, Leadership, Business Development
Education
Austin College 1995 — 1999
BA, Psychology, Art
The Baked Equation January 2010 - Present
Sterling Title Agency September 2009 - January 2014
Humana July 2008 - September 2009
CIGNA Healthcare August 2002 - July 2008
Skills
Baking, Customer Service, Time Management, Health Insurance, Social Media Marketing, Small Business, Nutrition, Sales, Account Management, Bakery, Marketing Strategy, Ingredients, Cakes, Finance, Small Business Online..., Blogger, Recipes, Recipe Development, sugar artist, business management, Small Business Marketing
Education
The Master's College 2000 — 2002
Bachelors, Organizational Leadership
Azusa Pacific University 1992 — 1994
Cigna March 2013 - Present
CIGNA Healthcare July 2010 - February 2013
Skills
Time Management, Business Organizing, Team Leadership, Project Planning, Regulatory Compliance, Mental Health, Organizing Meetings, Data Analysis, Microsoft Excel, Outlook, Healthcare, Employee Benefits, HIPAA, Appeals, OneView, CCMS, CART, Customer Relations
Education
University of St. Thomas 2012 — 2016
Master's degree, Counseling Psychology, 3.85 cumulative GPA
Augsburg College 2006 — 2010
Bachelor's degree, Psychology
AT&T September 2014 - Present
First Student August 2013 - September 2014
Delta Career Education Corporation June 2012 - November 2012
Aqua America February 2010 - May 2012
Primerica November 2005 - February 2010
Cigna Healthcare October 2007 - April 2009
Skills
Customer Service, Microsoft Word, PowerPoint, Microsoft Excel, Call Center, Microsoft Office, Outlook, Community Outreach, Nonprofits, Event Planning, Leadership Development, Public Speaking, Fundraising, Event Management, Negotiation, Volunteer Management, Facebook
Education
Ashford University 2010 — 2013
Bachelor of Arts (BA), Business/Leadership (Organizational Development)
Bristol Hospital and Health Care Group, Inc. October 2014 - Present
Brier Rose Network September 2009 - March 2013
CIGNA Healthcare August 1988 - September 2009
Bank of Guam 1981 - 1983
Skills
Microsoft Excel, Creative Writing, PowerPoint, Critical Thinking, Technical Writing, Microsoft Word, Higher Education, Editing, Customer Service, Data Entry, Blogging, Access, Public Speaking, Social Media, Social Networking, Staff Development, Tutoring, Healthcare, Bookkeeping, Brochures, Classroom, Editorial, Environmental Awareness, HIPAA, Interviews, Internet, Auditing, Quality Auditing, Microsoft Office, Military, Newsletters, Office Administration, Office Management, Proofreading, Quality Assurance, Typing, Wellness, Yoga
Education
Ashford University 2011 — 2013
Bachelor of Art, English
Tunxis Community College 1980 — 1995
Undergraduate Associate's Degree, Business Administration and Management, General
Chevron February 2015 - Present
CIGNA Healthcare September 2012 - August 2014
Souther Gastroenterology Associates July 2007 - December 2010
Skills
Front Office, Microsoft Excel, Medical Terminology, Administrative..., Medical Coding, Spreadsheets, Medical Billing, Office Administration, ICD-9, Meeting Planning, File Management, Confidentiality, Travel Arrangements, Meeting Scheduling, Credentialing, Calendaring, Microsoft Publisher, Executive Support, Health Insurance, PeopleSoft, Calendar Planning, Database Administration, Healthcare, Office Equipment, Calendars, Customer Service, Employee Relations, Recruiting, Office Management, Time Management, Outlook, Telephone Skills, Team Building, Data Entry, Operations Management, Forecasting, Management, Microsoft Office, Microsoft Word, Process Improvement, Project Management, Administrative..., Strategic Planning
Education
Ashford University 2015 — 2016
Bachelor's Degree, Human Resources Management and Services
Hcc 2000 — 2002
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities
Prominence Health January 2015 - Present
Anthem September 2009 - December 2014
Regional Sales Director, Broker Distribution October 2003 - September 2009
UnitedHealth Group October 2003 - September 2009
Ovations, Senior & Retiree Services June 2003 - October 2004
CIGNA Healthcare 1996 - 2002
Skills
Network Development, Compliance, Long-term Care, Provider Network..., Leadership, Physician Relations, Healthcare Management, Claim, Managed Care, Customer Service, Marketing, Process Improvement, Program Management, Team Building, Strategic Planning, Sales, Cross-functional Team..., Strategy
Education
National Association of Sports Medicine
Certified Personal Trainer, Strength and Conditioning
Baldwin Wallace University 2005 — 2008
MBA, Business Admin/Systemic Thinking
Southwest Florida Water Management District December 2012 - Present
Southwest Florida Water Management District June 1999 - December 2012
Bank of America September 1997 - June 1999
ADP July 1995 - September 1997
CIGNA Healthcare January 1993 - July 1995
Connecticut State Department of Community Affairs July 1978 - August 1984
Skills
Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Employee Benefits, Recruiting, Employee Relations, Employee Training, Public Budgeting, Administrative..., Customer Service, Government, Internet, Outsourcing, Strategic Planning, Problem Solving, Restructuring, Windows, Real Estate, Position Classification, Compensation Structures
Education
University of South Florida 2003 — 2005
Master's Certificate, Public Administration - HR emphasis, 3.8
The University of Connecticut 1993 — 1995
Bachelor of Business Administration (B.B.A.), Business/Public Administrtion, 3.85
Asnuntuck Community College 1978 — 1981
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities, 3.85
Robert Half Technology August 2013 - Present
CIGNA Healthcare May 2008 - June 2013
Contech Systems Inc. May 2007 - May 2008
CIGNA Healthcare 2000 - 2007
Travelers - Citigroup - Commercial Lines January 1997 - October 2000
Skills
Java, RAD, Eclipse, Relational Databases, DB2, COBOL, Mainframe, Tortoise SVN, XML, JUnit, Database Design, Enterprise Architecture, Data Modeling, Integration, Software Development, SDLC, Oracle, Enterprise Software, Agile Methodologies, Databases, T-SQL, Java Enterprise Edition, PL/SQL, Testing, Subversion, Visual Studio, WebLogic, Software Engineering, JBoss Application Server, JDBC
Education
Westfield State University 1993 — 1997
B.S., Computer and Information Systems
Asnuntuck Community College
Associate of Science (A.S.), Business Administration
Global Benefit Associates of CA/ IEBS Inc. December 2009 - Present
Woodruff Sawyer & Company June 2008 - January 2009
CIGNA International March 2003 - January 2008
MetLife Financial Services August 2001 - February 2003
CIGNA Healthcare 1995 - 2001
Blue Shield of California 1994 - 1995
Blue Shield of California 1987 - 1993
Blue Cross of California 1985 - 1987
CIGNA 1983 - 1985
Skills
Employee Benefits, Insurance, Underwriting, Health Insurance, Consultative Selling, Team Leadership, Negotiation, Account Management, Customer Relations, Sales Management, New Business Development, Brokers, Benefits, Strategic Planning, Performance Management, Selling, Customer Service, Strategy, Leadership, Program Management, Sales
Education
Assumption College
2 B.A.s, Economics & Foreign Affairs
Trinity College-Hartford
Graduate Studies in Economics & Public Policy
Cigna January 2014 - Present
CIGNA Healthcare January 2008 - Present
Carday Associates, Inc. 1992 - 2008
Skills
Health Insurance, Account Management, Claim, Disability Insurance, Employee Benefits, HIPAA, Health Savings Accounts, Healthcare, Insurance, Managed Care, Medicare, New Business Development, Selling, Strategic Planning, Taft-Hartley, Underwriting
Education
Art Institute of Pittsburgh 1986 — 1989
USI Insurance Services November 2014 - Present
Willis August 2011 - October 2014
UnitedHealth Group September 2007 - August 2011
CIGNA Healthcare January 1996 - September 2007
J. Smith Lanier & Co. 2000 - 2002
Skills
Health Insurance, Insurance, Benefits Administration, Consulting, Human Resources, Health Policy, Managed Care, Health Savings Accounts, Management, Brokers, Sales, Selling, Employee Benefits, Healthcare, Underwriting, Life Insurance, Leadership, Disability Insurance, Strategic Planning
Education
Augusta State University 1983 — 1987
Bachelor of Arts, English
Cigna Healthcare 2005 - Present
Aetna 1999 - 2005
Aetna 1996 - 1999
Aetna 1992 - 1996
Skills
Project leader, Committee Leader, Bringing people..., Consensus Building, planning, directing and..., Political Campaigns, Fundraising, Parliamentary Procedure, Graphic production, Print Management, Typography, Employee Benefits, Benefits Design, Project Planning, Management, Leadership, Strategic Planning, Health Policy, Strategy, Graphics
Education
Paier College of Art Inc 1990 — 1992
Certificate, Graphic Production
Ball State University 1978 — 1982
Bachelors of Science, Marketing
CIGNA Healthcare June 2008 - Present
GE Capital June 2001 - December 2007
Skills
Spring, Hibernate, DB2, Websphere, Struts, JavaScript, Agile Project Management, WebSphere Application..., Mainframe, CICS, JPA, Maven2, Bamboo, Architecture, IT Strategy, Offshoring, Problem Solving
Education
The University of Connecticut School of Business 2009 — 2012
MBA
Bangalore University
BE
CIGNA Healthcare October 2011 - Present
Skills
Radian6, Twitter, Facebook, Mac, Graphic Design, Web Design, Typography, Layout, Dreamweaver, Flash, Adobe Acrobat, Flyers, Visual Communication, Posters, Logos, Illustration, Logo Design, Screen Printing, Illustrator, Graphics, InDesign, Adobe Creative Suite, Business Cards, Retouching, Packaging, Corporate Identity, Brochures, Art Direction, Photoshop, Photography, Art, Motion Graphics, Banners, Drawing, Creative Direction, Photo Editing, Digital Photography, User Interface Design, Painting, Animation, Interaction Design, User Experience, Sketching, Advertising
Education
Art Institute of Pittsburgh 2010 — 2012
Bachelors, Web Design and Interactive Media
Luzerne County Community College 2000 — 2010
Associates, Graphic Design
Towers Watson May 1999 - Present
The Segal Company November 1997 - April 1999
Mercer Human Resource Consulting May 1989 - October 1997
CIGNA Healthcare December 1985 - April 1989
Skills
Employee Benefits, Health Insurance, Insurance Brokerage, Wellness
Education
Baruch College, City University of New York (CUNY) 1988 — 1992
MBA
Saint Lawrence University 1981 — 1985
BA
Bromfield School 1977 — 1981
High School
Leif Associates June 2015 - Present
Delta Dental of Colorado April 2013 - June 2015
OptumInsight March 2012 - April 2013
CIGNA Healthcare October 2010 - March 2012
Leif Associates November 2005 - October 2010
Great-West Life May 2000 - November 2005
Burris Lab School January 1998 - June 1998
Skills
Actuarial Science, Actuarial Consulting, Data Analysis, Financial Analysis, Reserves, Pricing, Health Insurance, Dental Insurance, Ratemaking, Analytics, Predictive Modeling, Insurance, Health Care Reform, Healthcare, Risk Management
Education
Ball State University 1998 — 2000
Master of Arts (M.A.), Actuarial Science
Ball State University 1995 — 1997
Bachelor of Arts (B.A.), Mathematics Education
University of Wisconsin-Madison 1992 — 1994
Deloitte March 2013 - Present
Deloitte April 2010 - February 2013
CIGNA Healthcare September 2008 - April 2010
CIGNA Healthcare March 2008 - September 2008
Skills
Excel, SAP, Essbase, Finance, Financial Reporting, Forecasting, Accounting, General Ledger, Budgets, Corporate Finance, Financial Statements, Accruals, Leadership
Education
Belmont University - Jack C. Massey Graduate School of Business 2008 — 2010
MACC
Austin Peay State University 2004 — 2007
Bachelor of Business Administration, Accounting
OptumInsight February 2012 - Present
OptumInsight June 2009 - February 2012
OptumInsight June 2008 - June 2009
OptumInsight March 2006 - June 2008
CIGNA Healthcare August 2005 - March 2006
CIGNA Healthcare June 2004 - August 2005
State Street August 2001 - June 2004
Dell September 2000 - August 2001
Skills
Essbase, PeopleSoft, SharePoint, Hyperion Enterprise, Great Plains Software, ADP Payroll, Plannning, Concur, Forecasting, Data Analysis, Leadership, Microsoft Excel, Financial Analysis, Process Improvement, Access, Visio, Business Analysis, Business Objects, Salesforce.com, Analysis, Accounting, Finance, Project Management, Budgets, Program Management, Management, Accounts Receivable, Variance Analysis, Accounts Payable, Business Planning
Education
Austin Peay State University 1995 — 2000
BBA, Marketing
Davidson Academy
Beane's January 1995 - January 2005
Everything Signs & Promotions March 2001 - November 2004
Premium Specialties February 2000 - November 2000
Times Republic June 1999 - February 2000
Watseka Sign Company February 1992 - October 1993
CIGNA Healthcare January 1991 - January 1992
Education
Art Institute of Pittsburgh 2010 — 2014
Associate of Arts and Sciences (A.A.S.), Web Design and Interactive Media, 3.74
Parkland College 2005 — 2005
Graphic Design
HS Diploma Watseka Community High
OptumInsight May 2013 - Present
CIGNA Healthcare March 2012 - April 2013
Alterra Capital Services USA LLC (formerly known as Max Specialty) January 2011 - March 2012
MassMutual Financial Group March 2010 - January 2011
MassMutual Financial Group October 2009 - April 2010
Sagarsoft - USA May 2004 - October 2009
MassMutual Financial Group July 2009 - September 2009
John Hancock February 2009 - May 2009
MassMutual January 2008 - January 2009
Phoenix Life Insurance Company July 2007 - December 2007
Skills
Test Management, Test Automation, Project Planning, Test Planning, QTP, Quality Assurance, Testing, Requirements Analysis, Quality Center, SDLC, Agile Methodologies, System Testing, Regression Testing, Requirements Gathering, Business Analysis, Manual Testing, Software Project..., Integration, .NET, Scrum, Performance Testing, Test Strategy, Oracle, Software Documentation, User Acceptance Testing, LoadRunner, WinRunner, Defect Tracking, Software Quality..., Process Improvement, Business Requirements, Integration Testing, HP Quality Center
Education
University of Bridgeport 2001 — 2003
Master of Science, Mechanical, IT, Robotics, Management
Bangalore University 1994 — 1998
B.E, Mechanical Engineer
Sardar Patel High School 1989 — 1992
highschool, Science and math
Anthem March 2015 - Present
CIGNA Healthcare April 2008 - March 2015
CIGNA Healthcare January 2006 - April 2008
Pitney Bowes Management Services February 1999 - January 2006
Skills
Health Insurance, Salesforce.com, Insurance, Team Building, SharePoint, Health Savings Accounts, Wellness, HMO, PPO, Customer Engagement, Employee Benefits, Disease Management, Healthcare, Account Management, Relationship Management, Strategy, HRA, Program Management, Provider Relations
Education
Baldwin Wallace University
Bachelor of Arts (B.A.), Marketing / Executive Management / Financing
StateFarm Insurance May 2013 - Present
CIGNA Healthcare November 2010 - Present
Skylight Financial September 2007 - November 2009
MBNA America December 1999 - May 2005
Skills
Process Improvement, Data Analysis, Business Analysis, Project Management, Vendor Management, Visio, HIPAA, Health Insurance, Healthcare, Customer Service, Access, Healthcare Information..., Software Documentation, Training, Insurance, Call Centers, Microsoft Excel, Outlook, Management
Education
Ashford University 2013 — 2017
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Dawn Career Institute Inc 2010 — 2011
Certified Pharmacy Technician, Pharmacology
Martin Luther King Highschool 1992 — 1996
Diploma, Business Law
Chamberlain College of Nursing October 2012 - Present
Kaiser Foundation Healthplan of Georgia June 2008 - October 2012
CIGNA Healthcare June 2006 - June 2008
Cobb & Douglas Public Health September 2002 - June 2006
UCB Pharma October 2000 - September 2002
Prudential Healthcare 1997 - 2000
PacifiCare of Oklahoma 1992 - 1995
PacifiCare 1989 - 1995
PacifiCare Health Systems 1989 - 1995
Childrens Hospital of Los Angeles 1982 - 1989
Skills
Strategic Planning, Medical Records, Database Management, Records Management, Managed Care, Credentialing, Healthcare Management, Process Improvement, HIPAA, Problem Solving, Healthcare Peer Review, Process flow, Training & Development, Staff Training, Software Training, Training Skills, Healthcare, Peer Reviews, Hands-on Training, Training, Employee Training, Management, Process Flow, Hospitals, Performance Improvement, Leadership, Nursing, Informatics, Medicare, Accreditation, Healthcare Information..., Public Health, Health Policy, Healthcare Consulting, Quality Improvement, Clinical Research, EMR, Database Admin, Patient Safety, Physician Relations, Physicians, Policy, Medicine, EHR, Epic Systems, BLS, Disease Management, Medical Education, Revenue Cycle
Education
Azusa Pacific University 1987 — 1991
MSN, Nursing - Administration
California State University-Dominguez Hills 1982 — 1985
BS, Nursing
Los Angeles Valley College 1981 — 1983
AA, Liberal arts
Pottsville Hospital School of Nursing` 1974 — 1977
Diploma, nursing
Blue Cross Blue Shield of Arizona July 2014 - Present
SCAN Health Plan February 2011 - July 2014
CIGNA Healthcare July 2008 - February 2011
SCAN Health Plan October 2005 - June 2008
SCAN Health Plan April 2003 - October 2005
EDI Health Group April 2001 - April 2004
marchFIRST March 1998 - May 2001
Electronic Data Systems September 1995 - March 1998
Skills
Project Management, Software Development, IT Management, EDI, Integration, Change Management, Business Management, Business Planning, Business Strategy, IT Audit, Healthcare IT, IT Operations, Project Implementation, Project Portfolio..., Healthcare Information..., Cross-functional Team..., SharePoint, Management, SDLC, Software Documentation, Business Process, Visio, Requirements Analysis, PMO, Quality Assurance, Program Management, Project Planning, Vendor Management, Analysis, Testing, Databases, Strategy, Leadership, PMP, Software Project..., Process Improvement, Business Process..., Business Analysis, IT Strategy
Education
Colorado Technical University 2006 — 2007
Masters of Science in Information Systems Management, Project Management
Ball State University - College of Business 1991 — 1995
Bachelors, Information Systems Management
Havern Center School July 2015 - Present
Havern School January 2013 - Present
Advance Home Technology January 2013 - Present
CIGNA Healthcare February 2012 - January 2013
Jackson National Life November 2000 - December 2009
DnK Computing January 1997 - January 2005
Multifoods Distribution Group November 1998 - November 2000
Regions Financial Corporation March 1998 - November 1998
MC2 Consulting, Inc March 1997 - March 1998
Sun Employer Services, Inc June 1995 - March 1997
Skills
Troubleshooting, Access, Databases, SQL, Analysis, Management, Technical Support, HTML, Windows, Outlook, Educational Fundraising, Networking, Servers, Training
Education
Auburn University at Montgomery 1992 — 1995
BSBA, IT
CIGNA Healthcare 2009 - Present
CIGNA Healthcare 2007 - 2008
Aetna 1999 - 2007
Skills
Benefits Administration, Health Care Reform, Health Insurance, Leadership, Sales, Process Improvement, Customer Retention, New Business Development, Change Management, Sales Operations, Life Insurance, Team Building, Healthcare Information..., Sales Management, Medicaid
Education
Northwestern University - Kellogg School of Management 2007 — 2009
MBA, Finance, Strategy
Augustana College 1995 — 1999
BA, Public Administration/Political Science
Cigna April 2013 - Present
CIGNA Healthcare January 2011 - April 2013
CIGNA Healthcare June 2009 - January 2011
CIGNA Healthcare July 2008 - June 2009
Great-West Healthcare July 2002 - July 2008
Skills
CRM, Sales Operations, Business Development, New Business Development, Customer Retention, Sales, Managed Care, Segmentation, Health Insurance, Salesforce.com, Account Management, Employee Benefits, Insurance, Healthcare, Strategic Planning, Selling, Process Improvement, Leadership
Education
Auburn University 1998 — 2002
BS, Marketing
DDR Corp. June 1999 - Present
CIGNA HealthCare January 1994 - June 1999
Skills
Property Management, Loans, Commercial Real Estate, Insurance, Microsoft Excel, Risk Management, Analysis, Customer Service, Sales, Accounts Receivable, Team Building, Management, Event Planning, Process Improvement, Time Management, Leadership, Retail, Training, Outlook, Microsoft Office, Auditing, PowerPoint, Business Development, Marketing Strategy, Team Leadership, Operations Management, Project Management, Fundraising, Contract Management, Process Scheduler, Project Planning, Leadership Development, Coaching, Microsoft Word, Teamwork, Social Media Marketing, Public Relations, Public Speaking, Program Management, Real Estate, Strategic Planning
Education
American Institute for Chartered Property Casualty Underwriters
Associate in Risk Management
Baldwin-Wallace College
Bachelor of Business Administration (BBA), Marketing
CIGNA Healthcare July 2011 - Present
Skills
Employee Training, Quality Assurance, Presentations, Microsoft Office, Medical Terminology, Medicare, Team Building, Team Leadership, HIPAA, Customer Experience, Process Improvement, EDI, CMS-1500, CMS, Team Management, Microsoft Excel, Outlook, AS400 system, Quality Auditing, Training, Customer Satisfaction, Insurance, Management, Software Documentation, Policy, Analysis, Call Centers, Access, Employee Benefits, Healthcare, Leadership, PowerPoint
Education
Austin Peay State University
C. Leon King High School
Express Scripts September 2015 - Present
Palladian Health, LLC July 2011 - September 2015
Landmark Healthcare April 2005 - July 2011
Advanced Consulting & Technical Services July 1997 - April 2005
CIGNA Healthcare June 1995 - July 1997
Maxicare Health Plans February 1992 - June 1995
FHP International (UnitedHealth) August 1988 - February 1992
PHP of Ohio (UnitedHealth) October 1986 - July 1988
Blue Cross & Blue Shield Mutual of Ohio June 1981 - 1986
Skills
Managed Care, Management, Provider Relations, Healthcare, Start-ups, Health Insurance, Medicare, Organizational..., Product Development, Budgets, Account Management, Insurance, Marketing, Training, Strategic Planning, Product Marketing, Healthcare Information..., Leadership, Integrated Marketing, HMO, Executive Management, Team Building, Sales
Education
Baldwin Wallace University 1982 — 1984
MBA, Operations Management
John Carroll University 1978 — 1981
BA, Political Science
Brookside High School 1972 — 1975
High School Diploma
Blue Cross Blue Shield of Michigan May 2014 - Present
WellPoint/Anthem 2003 - 2013
Anthem Blue Cross and Blue Shield 2000 - 2003
Anthem Blue Cross and Blue Shield 1997 - 2000
Prudential Health Care - Prudential Insurance 1994 - 1997
CIGNA 1992 - 1994
CIGNA Healthcare 1988 - 1992
CIGNA Healthcare 1987 - 1988
Skills
Health Insurance, Account Management, Insurance, Process Improvement, Managed Care, Employee Benefits, Medicare, Health Savings Accounts, PPO, HMO, Healthcare, Strategic Planning, Underwriting, Health Exchanges, Employee Wellness..., Health Management..., Healthcare Decision..., Leadership, Team Building, CRM, Sales, Management, Health Policy, Business Development, Customer Retention, Health Care Reform, Strategy, Disease Management, Network Development
Education
Augustana College 1982 — 1986
Bachelor of Arts, Business, Music, Cum Laude, Mortar Board Honor Society
Allegiant Global Partners February 2015 - Present
Viator International May 2009 - February 2015
CIGNA International Expatriate Benefits 2005 - 2009
CIGNA Healthcare 2002 - 2005
Education
Babson College - Franklin W. Olin Graduate School of Business 1997 — 1999
MBA
Tufts University 1988 — 1992
BA, English
Lloyd's of London June 2015 - Present
XL Catlin October 2007 - June 2015
Cigna Healthcare 2005 - 2007
Cigna 1997 - 2005
Skills
Process Improvement, Lean Six Sigma, SAP Implementation, Operations Management, Insurance and..., Data Warehousing, Project Management, Financial Analysis, Shared Services, Information Management, Analysis, Management, Business Analysis, Strategy
Education
Drexel University 1986 — 1990
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Ashridge Business School
Executive Management Program
Millennium Trust Company July 2014 - Present
Consumers Energy December 2011 - June 2014
Museum of Science and Industry, Chicago October 2010 - November 2011
Brightstar January 2010 - September 2010
First Solar July 2008 - December 2009
Vector Systems Inc January 2007 - July 2008
CIGNA Healthcare January 2007 - June 2008
Skills
BizTalk, .NET, WCF, C#, XSLT, SOA, EDI, Microsoft SQL Server, Integration, EAI, Business Intelligence, Scrum, Oracle, XML, SSIS, SDLC
Education
Ball State University
MS, Computer Networking
Bharathidasan University
B.E, ECE
CIGNA Healthcare September 2011 - Present
BP Markets January 2005 - September 2011
Estate Pool, Spa and Patio January 2001 - January 2004
Skills
Customer Service, PowerPoint, Word, Excel, Microsoft Office, Medical Billing, Medical Coding, Management, Microsoft Word, Healthcare, Customer Satisfaction, Telephone Skills, Microsoft Excel, Access, Software Documentation, Outlook, Data Entry, Social Media, Leadership, Marketing, Training
Education
Ashford University 2014 — 2015
Master's degree, Healthcare Administration, 4.0
Ashford University 2011 — 2014
Bachelor of Applied Science (B.A.Sc.), Health/Health Care Administration/Management, Sophmore
Pinnacle Career Institute 2010 — 2011
Associates, Medical Billing and Coding
South Suburban College 2000 — 2002
Humana 2006 - Present
Aon Consulting 2005 - 2006
CIGNA Healthcare 2000 - 2004
Oral Health Services 1995 - 2000
Skills
Proposal Management, Underwriting Integrity, Insurance Plan Design, Regulatory Compliance, Market Analysis, Trend Analysis, Contract Administration, Consultative Sales..., Strategic Planning, Consultative Sales, Client Negotiations, Insurance, Strategy, Health Insurance, Employee Benefits, COBRA, Management, Negotiation, Account Management, Contract Management, Leadership, Managed Care, Health Savings Accounts, Life Insurance, Brokers, Team Building, Disability Insurance, Medicare
Education
University of Miami - School of Business 2004 — 2006
MBA, International Business
Barry University 2001 — 2004
Bachelor of Arts (BA), Human Resource Management
Buck Consultants, A Xerox Company September 2014 - Present
University of Houston-Downtown November 2010 - Present
Memorial Hermann Health System September 2013 - September 2014
Memorial Hermann Healthcare System November 2011 - December 2013
Cease Addiction Now August 2011 - November 2011
The University of Texas Health Science Center at Houston November 2010 - November 2011
Open Door Mission January 2009 - February 2011
CIGNA Healthcare January 2008 - November 2008
Aramco Services Company September 2006 - August 2007
Deloitte Consulting December 2004 - September 2006
Skills
Behavioral Health, Coaching, Healthcare, Insurance, Health Education, Management, Treatment, Prevention, Research, Health Promotion, Psychotherapy, Clinical Research, Employee Benefits, Human Resources, Health Insurance, Managed Care, Program Management, Program Development, Strategic Planning
Education
The University of Texas Health Science Center at Houston 2005 — 2010
Master of Public Health, Health Promotion and Behavioral Sciences
Baruch College, City University of New York (CUNY) 1998 — 2001
Bachelor of Arts, Business Communication
City University of New York-Hunter College 1992 — 1993
Music
Fordham University 1990 — 1991
Liberal Arts
Johnson Memorial Cancer Center September 2015 - Present
Cardon Outreach March 2014 - September 2015
Cigna Healthcare 2010 - February 2014
Enfield Savings Bank April 1999 - May 2009
March Inc January 1999 - August 2003
Skills
Influential Leadership, Effective staff coach, Keen analytical skills, Reliable discretion, Independent judgement..., Government relations..., Efficient problem..., Fluid project management, Extensive customer..., Microsoft Word, Microsoft Excel, Outlook, PowerPoint, Process Improvement, Leadership, Customer Service, Program Management, Healthcare, HIPAA, Health Insurance, Healthcare Management, Medicaid, Insurance, Hospitals, Training, Team Building, Access, Time Management
Education
Walden University 2010 — 2012
Bachelor of Science (BS), Health Studies, Healthcare Management, 3.95 GPA
Goodwin College
Registered Nurse
Asnuntuck Community College
Associate of Science (AS), Human Services, General
Enrico Fermi High
University of Connecticut School of Business May 2014 - Present
Shell 2012 - Present
The Canton Group 2001 - Present
Cornell University School of Industrial and Labor Relations NYC Branch October 2008 - 2010
GE 2002 - 2008
CIGNA Healthcare September 1996 - September 2001
GE ENERGY March 1995 - September 1996
GE Energy August 1990 - March 1995
Skills
Organizational..., Talent Management, Leadership Development, Change Management, Succession Planning, Organizational..., Executive Coaching, Culture Change, Human Resources, Personnel Management, Strategy, Program Management, Training, Employee Engagement, Cross-functional Team..., Recruiting, Leadership, Organizational Change, Employee Relations, Management Consulting, Coaching, Management Development, Performance Improvement, Management, Team Building, Staff Development, Consulting
Education
City University of New York-Baruch College 1981 — 1985
MPA
City University of New York-Hunter College 1976 — 1980
BA, cum laude
Brooklyn Prep
UniversalMed Supply - Dusara Corporation Affiliate January 2015 - Present
CCS Medical October 2013 - January 2015
CCS Medical January 2012 - October 2013
Orthofix May 2009 - January 2012
UnitedHealth Group October 2006 - April 2009
Dell Services June 2004 - September 2006
CIGNA Healthcare March 2001 - March 2004
Skills
Microsoft Office, Project Management, Insurance Claims, Insurance, Healthcare, Medicare, Training, Medicaid, Data Analysis, Software Documentation, Leadership, Management, Health Insurance, Auditing, Medical Billing, Analysis, Medical Devices, Process Improvement, Cross-functional Team..., Employee Benefits, HIPAA, Marketing, Customer Service, Healthcare Management, Orthopedic, Hospitals, Revenue Cycle, Managed Care, Quality Assurance, Strategic Planning, Healthcare Industry, Policy, Healthcare Information...
Education
Ashworth University 2010 — 2016
Associate of Applied Science, Healthcare Administration
DeVry University 2006 — 2009
Bachelor of Science, Technical Management - Health Information Management
Grayson County College 1998 — 2001
Associate of Science, Business Administration
National Healthcare Center of Chattanooga April 2015 - Present
BroadPath Healthcare Solutions October 2014 - March 2015
Jacobson Staffing Inc. November 2012 - November 2013
BlueCross BlueShield of Tennessee April 2008 - April 2012
CIGNA Healthcare October 2006 - November 2007
Skills
Customer Service, Data Entry, Claim, Call Centers, Employee Benefits, HIPAA, Medicare, Health Insurance, ICD-9, Outlook, Workers Compensation, Process Improvement, Insurance, Access, HMO, Microsoft Office, Claims Handling
Education
Art Institute of Pittsburgh 2013 — 2015
3D Computer Animation
University of Phoenix 2009 — 2011
Bachelor of Applied Science (B.A.Sc.), Health/Health Care Administration/Management
Alta Solar Project August 2012 - Present
Grassroots Capital Management March 2014 - Present
LIPAM International September 2013 - Present
Women Advancing Microfinance (WAM) D.C. September 2014 - February 2015
Microfinance Information Exchange (MIX) November 2013 - June 2014
The Joybells Project May 2007 - July 2010
New Mexico Legal Aid November 2009 - February 2010
CIGNA Healthcare January 2009 - October 2009
Natural Resources Defense Council March 2009 - August 2009
Skills
Renewable Energy, Sustainable Development, Environmental Policy, Proposal Writing, Grant Writing, Project Management, Project Development, Rural Education, Microsoft Office, Training, Policy, NGOs, Sustainability, Nonprofits, Analysis
Education
Colorado State University 2015 — 2016
Master of Business Administration (M.B.A.), Global Social, Sustainable Enterprise
Georgetown University 2010 — 2012
B.A, Government focusing on Environmental Policy and Sustainable Development
Bard College 2006 — 2008
Environmental Studies and Economics
Wheeler Clinic May 2012 - Present
CIGNA Healthcare February 2006 - June 2011
CIGNA Behavioral Health May 1995 - February 2006
CIGNA Behavioral Health June 1993 - December 1994
Education
University of Connecticut School of Continuing Studies
Graduate Encore! Hartford 2012 Fellowship Program, Nonprofit Leadership
Long Island University, Brooklyn Campus
Master of Science (M.S.), Guidance and Counseling with Certificate in Family Counseling
Baldwin-Wallace College
Bachelor of Arts (B.A.), Speech and Psychology
Guardian Life July 2014 - Present
CIGNA Healthcare February 2013 - July 2014
Cigna Healthcare September 2011 - February 2013
Cigna Healthcare June 2011 - September 2011
MyRainReport.com May 2010 - May 2011
Skills
Marketing, Sales, Budgets, Strategy, New Business Development, Account Management, Leadership, Insurance, Relationship Management, Healthcare, Sales Operations, CRM, Salesforce.com, Strategic Planning, Selling, Microsoft Office, Disability Insurance, Customer Service, Health Insurance
Education
The University of Georgia 2008 — 2011
Bachelor of Business Administration (B.B.A.), Finance and International Business
University of Georgia - Terry College of Business 2008 — 2011
Auburn University 2007 — 2008
University of Georgia Honors College
Business Web Development Studio December 2008 - Present
vMedia Consulting December 2006 - November 2008
CIGNA Healthcare March 1997 - January 2006
Education
CSC Institute 2006 — 2007
Information Technology
Art Institute of Philadelphia 2005 — 2006
Information Technology
University of Cambridge 2003 — 2003
1st Certificate, English
Kingston College 1990 — 1994
English
Southern Federal University (former Rostov State University) 1985 — 1990
Bachelor, LAW
The Church Pension Group November 2010 - Present
The Church Pension Group July 2005 - November 2010
Fidelity Investments May 2003 - July 2005
Fidelity Investments November 2001 - May 2003
Fidelity Investments June 1999 - November 2001
Fidelity Investments June 1998 - June 1999
Convergys July 1996 - June 1998
CIGNA HealthCare 1981 - 1995
Skills
Metrics, Process Improvement, CRM, Technical Writing, Performance Management, Call Centers, Creative Problem Solving, Sales, Management, Outsourcing, Strategy, Customer Satisfaction, Call Center, Training, Employee Benefits, Strategic Planning, Vendor Management, Customer Service, Business Analysis, Change Management, Program Management, Business Process..., Quality Assurance, Leadership, Problem Solving
Education
Babson College
Leadership Certificate Course
Robert Morris University - Illinois
Westview
Cigna Healthcare August 2013 - Present
CIGNA Healthcare January 2012 - August 2013
CIGNA Healthcare January 2009 - January 2012
CIGNA Healthcare November 2005 - December 2008
Skills
Requirements Gathering, Process Improvement, Business Analysis, Health Insurance, Access, SharePoint, Business Process..., Data Analysis, Business Process, Analysis, Six Sigma, SAS, Vendor Management, SDLC
Education
Baker College Business and Corporate Services 1981 — 1983
Associate's degree, Computer and Information Sciences and Support Services
United Healthcare November 2007 - Present
CIGNA Healthcare June 1998 - November 2008
Aetna June 1997 - June 1998
Skills
Employee Benefits, Managed Care, Eligibility, Health Insurance, Medicare, Health Policy, Insurance, Claim, Management, Health Savings Accounts, Access, Medicaid, Process Improvement, Healthcare, Leadership, Training, Strategic Planning, HIPAA, Organization Skills, Organizational..., Project Management, Project Planning, Quality Auditing
Education
Baypath University 2008 — 2014
Associate of Science (A.S.), Associate of Science with a Focus on Executive Management, 4.0
Bay Path University
Associate's degree, Business with a focus on Executive Management
First Capital Group, Inc. November 2008 - Present
Integrated Mortgage May 2006 - November 2008
Wells Fargo Bank February 2002 - February 2005
CIGNA HealthCare January 2001 - January 2002
First Republic Bank 1999 - 2000
Skills
Mortgage Lending, Loans, Refinance, Loan Origination, Credit, Residential Mortgages, Mortgage Banking, Underwriting, Banking, Commercial Lending, Investment Properties, First Time Home Buyers, Credit Analysis, Commercial Mortgages
Education
University of San Francisco 1983 — 1984
BA, Economics
Ateneo de Manila University 1980 — 1982
Economics
Paco Catholic School 1976 — 1980
High School, High School
UnitedHealth Group November 2013 - Present
Hartford Hospital February 2012 - November 2013
ESPN April 2011 - February 2012
ING June 2006 - April 2011
Modis January 2006 - June 2006
CIGNA Healthcare June 2005 - January 2006
UBS December 2004 - May 2005
Goldman Sachs May 2000 - December 2004
Skills
Databases, Unix, Microsoft SQL Server, SQL, Oracle, XML, Software Development, Testing, Perl, System Administration, Visual Basic, Unix Shell Scripting, Shell Scripting, .NET, Performance Tuning, Windows, VB.NET, VBA
Education
Worcester Polytechnic Institute 1996 — 1997
Certificate
Assumption College 1990 — 1994
BA
Xavier High School 1986 — 1990
BenefitsAlly, LLC October 2012 - Present
VMware February 2012 - October 2012
Next Generation Enrollment January 2011 - January 2012
BenefitSpecialists December 2007 - December 2010
CIGNA Healthcare January 2007 - December 2007
Dell Inc. August 2004 - December 2006
Skills
Employee Benefits, Leadership, Strategy, Health Insurance, Insurance, Healthcare, Pharmacy Benefit..., Prescription Drugs, Analytics, Data Analysis, Financial Analysis, Strategic Communications, Management, Life Insurance, Business Development, Strategic Planning, Team Building, Benefits Administration, Disability Insurance, Customer Service, Marketing, Underwriting
Education
Austin College 2000 — 2004
Bachelor of Arts (B.A.), Business Administration / Honors In Economics
Atos August 2011 - Present
CIGNA Healthcare September 2009 - July 2011
Siemens IT Solutions and Services Pvt. Ltd. 2004 - September 2009
CIGNA 1999 - 2004
Drexel University 1995 - 1999
Ateneo de Manila University 1993 - 1995
Manila Observatory 1991 - 1992
Education
Drexel University 1995 — 1999
PhD Candidate, Physics
Ateneo de Manila University 1992 — 1993
MS, Physics
Ateneo de Manila University 1987 — 1991
BS, Physics
HCA Physician Services 2012 - Present
Tennessee Center for Performance Excellence 2014 - 2014
Alabama Productivity Center 2010 - 2012
Alabama Quality Award 2010 - 2012
APICS Birmingham 2009 - 2012
University HealthSystem Consortium 2008 - 2010
Baptist Health System 2006 - 2008
K3 Tennis / Indigo Mountain 2004 - 2006
Medical Clinic of North Texas 2002 - 2003
CIGNA Healthcare 1997 - 2000
Skills
Six Sigma, Malcolm Baldrige, Statistical Quality..., Physician Relations, Supply Chain..., Operations Management, Discrete Event..., Scheduling, Capacity Planning, Logistics, Data Mining, Lean Operations, Process Scheduler, Leadership, Supply Chain Management, Strategic Planning, Public Speaking, Customer Service, Healthcare, Project Management, Management, Supply Chain, Process Improvement, Budgets
Education
University of Alabama, Manderson Graduate School of Business 2010 — 2012
M.S., Operations Management
Southern Methodist University - Cox School of Business 1998 — 2001
M.B.A.
Auburn University 1991 — 1994
B.S., Health Services Administration
The Hartford May 2012 - Present
Cognizant Technology Solutions 2001 - Present
Health Net April 2010 - April 2012
CIGNA Healthcare 2010 - 2010
Express Scripts 2009 - 2010
Wachovia CIB 2008 - 2008
Hewlett-Packard 2006 - 2007
Odyssey Technologies Ltd 2001 - 2001
Skills
Integration, Security, Identity Management, Enterprise Software, Oracle, Information Security, Software Development, Microsoft SQL Server, Architectures, Project Management, Leadership, Team Management, Strategy, Cryptography, Enterprise Architecture, SDLC, Solution Architecture, Requirements Analysis, Software Project..., Siteminder, New Business Development, IAM, SOA, Data Security
Education
Bangalore University 1995 — 1999
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
University Visvesvaraya College of Engineering
UnitedHealth Group 2005 - Present
HealthMed Resources Consulting Services 1994 - 2007
Premera Blue Cross 1999 - 2001
CIGNA Healthcare 1990 - 1994
CIGNA Healthcare 1983 - 1990
Skills
Managed Care, Healthcare, Healthcare Consulting, HIPAA, Program Management, Healthcare Industry, Management Consulting, Consulting, Process Improvement, Business Intelligence, Hospitals, Project Management, Change Management, Business Analysis, Training
Education
Ashland University 1976 — 1980
Webster Bank November 2013 - Present
American Express February 2012 - November 2013
The Hartford March 2011 - December 2011
Royal Bank of Scotland Group March 2008 - March 2011
CIGNA Healthcare September 2005 - March 2008
Bank of America September 2001 - September 2005
Motorola April 1993 - September 2001
Cordis April 1991 - April 1993
New Technologies 1987 - 1990
Skills
Leadership, Strategy, Six Sigma, Management, Process Improvement, Change Management, Integration, Product Development, Project Management, PMO, Cross-functional Team..., Risk Management, Vendor Management, Program Management, Business Process..., Project Portfolio..., Lean Manufacturing, Business Transformation, Enterprise Software, DMAIC, Continuous Improvement, Operational Excellence, Governance, Business Process..., Engineering, Strategic Planning
Education
Babson College
Executive Education, Leadership Development Program
Michigan State University 1987 — 1991
BSME, Mechanical Engineering
Mott Community College 1985 — 1987
Pre Engineering course work
Bank of America
Master Black Belt
Motorola Management Institute
Motorola University
Six Sigma Black Belt
CIGNA August 2006 - Present
CIGNA Healthcare March 2001 - July 2006
EDS January 1988 - February 2001
Skills
Managed Care, Health Insurance, Healthcare, Employee Benefits, New Business Development, Team Building, Strategic Planning, Sales, Health Savings Accounts, Account Management, Contract Negotiation, Process Improvement, Solution Selling, Insurance, Marketing, Public Speaking, Health Policy, Healthcare Information..., Healthcare Management, Hospitals, Customer Service, Leadership, Provider Relations, Coaching, Community Development, Strategic Communications, Organizational..., Baseball, Selling, Organizational..., Fun, Strategic Leadership
Education
Babson College 1983 — 1987
Bachelor of Science (BS), Marketing
MUHS
CIGNA Healthcare of KS and MO 2003 - Present
CIGNA Healthcare January 2001 - Present
Aetna US Healthcare October 1998 - December 2000
1701 Associates August 1997 - September 1998
Skills
Managed Care, Health Insurance, Provider Relations, Network Development, Contract Negotiation, Strategic Planning, Claims, Financial Analysis, Healthcare, Insurance, Customer Relations, Budgeting, Contract Management, Account Management, Negotiation, Hospitals, Contract Negotiations, Compliance, Customer Service, Problem Solving, Team Building, Administration, Analysis, Credentialing, Billing, Employee Benefits, Health
Education
Avila University 1996 — 1997
MBA, Health Services Administration
The University of Kansas 1991 — 1995
BS, Education-Secondary Science
Fidelity Investments January 2014 - Present
Fidelity Investments October 2008 - Present
Fidelity Investments June 2005 - September 2008
CIGNA Healthcare November 2003 - May 2005
Skills
Business Analysis, Outsourcing, Program Management, Financial Services, Relationship Management, Service Delivery, Process Improvement, Management, Employee Benefits, Vendor Management
Education
Assumption College 1993 — 1997
Cigna HealthCare February 2015 - Present
itBit October 2014 - January 2015
GRN Investments LLC January 2014 - October 2014
REDI Technologies July 2013 - December 2013
Goldman Sachs December 2007 - July 2013
Bloomberg LP July 2003 - December 2007
Lucent Technologies January 2000 - July 2003
Ascend Communications 1996 - 2003
Lucent Technologies September 1996 - January 2000
Wipro Infotech Ltd March 1994 - September 1996
Skills
Software Development, Low Latency, Multithreading, Market Data, Trading Systems, Unix, Perl, Solaris, C++, Equity Trading, Electronic Trading, SDLC, Linux, Sybase, Distributed Systems, Python, Exchange Connectivity, Agile Methodologies, Enterprise Architecture, Scalability, Design Patterns, Order Management System, OMS, Order Matching Engine, Market Maker Interface, OMX, Equity Trading..., C++11, Smart Order Router, SOR
Education
Bangalore University 1989 — 1993
B.Tech, Computer Science
University of Maine July 2014 - Present
University of Maine July 2010 - Present
Iowa State Athletics Department 2006 - September 2010
CIGNA HealthCare 2000 - 2004
Skills
Public Speaking, Excel, Microsoft Office, Customer Service, Customer Relations, Higher Education, PowerPoint, Sports Management, Project Management, Student Affairs, Intercollegiate..., Student Development, Microsoft Excel, Fundraising, Event Management, Event Planning, Athletic Training, Social Media, Sports Marketing, Sports, Leadership
Education
Barry University 2004 — 2006
Masters of Science, Sports Management
Bryant University 1995 — 1999
BS, Business Administration - Marketing
Kennan International Research 2015 - Present
Global Benefit Associates of CA 2014 - 2014
Personal Hiatus 2012 - 2014
SanDisk 2008 - 2012
NVIDIA 2006 - 2007
The Walt Disney Company 2002 - 2005
kennan international research 1993 - 2002
Watson Wyatt (Towers Watson) 1991 - 1993
Johnson & Higgins (Mercer) 1988 - 1991
CIGNA Healthcare 1984 - 1988
Skills
Consulting, Global Benefits, International..., Global Mobility, International..., Expatriate Management, Employee Benefits, 401(k), Leave of Absence, Global Immigration, Human Resources, HRIS, Talent Management, Strategy, Vendor Management, Management, Deferred Compensation, Onboarding, Benefits Administration, Workforce Planning, Personnel Management, Talent Acquisition, Executive Pay, Global Marketing, Applicant Tracking..., Performance Management, Compensation & Benefit, Employee Engagement, Succession Planning, Employee Relations, Organizational Design, Research
Education
Bates College
Bachelor of Arts (BA), English - Graduated with High Honors
Simsbury High
CIGNA Healthcare July 2012 - Present
CIGNA Healthcare September 2007 - Present
CIGNA Tel-Drug 1995 - Present
CIGNA 1995 - Present
CIGNA Tel-Drug September 2007 - July 2012
CIGNA Tel-Drug January 2006 - September 2007
Brown Drug Company / Alco Health Services 1977 - 1994
Skills
Health Insurance, Pharmacy, Medicare, Provider Relations, Visio, Engaging Public Speaker, Songwriting, Christian Ministry, Song Production, Christian Leadership, key note inspirational..., Project Management, Medicaid, Healthcare Management, Software Documentation, Motivational Speaking, Quality Assurance, HIPAA, Vendor Management, Healthcare Information..., Call Center, Strategic Planning, Privacy Compliance, Data Privacy, Call Centers, Training
Education
Augustana College (SD) 1975 — 1976
Music Education
Fidelity Investments Sr. AssociateCIGNA1993 - 2003
CIGNA HealthCare 1993 - 2003
CIGNA 1993 - 2003
Education
Baldwin Wallace University
Connecticare July 2007 - Present
CIGNA Healthcare 1997 - 1999
Skills
Health Insurance, Managed Care, Insurance, Medicare, Life Insurance, Disability Insurance, Employee Benefits, Brokers, Underwriting, Account Management, Claim, Health Savings Accounts
Education
City University of New York-Baruch College 1989 — 1993
Bachelor of Business Administration (B.B.A.), Finance, General
Travelers July 2014 - Present
Travelers Insurance June 2011 - July 2014
Travelers Insurance January 2006 - June 2011
Baystate Health January 2002 - October 2005
CIGNA Healthcare September 1994 - January 2002
Marlborough Hospital June 1988 - August 1994
Skills
Succession Planning, Recruiting, Human Resources, Talent Management, Performance Management, Onboarding, Talent Acquisition, Employee Engagement, Insurance, Organizational..., Benefits Administration, Leadership Development, Applicant Tracking..., Organizational..., College Recruiting, Workforce Planning, Employee Benefits
Education
Assumption College 1990 — 1994
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
Plimouth Rock Risk Consulting May 2015 - Present
Cubist Pharmaceuticals June 2005 - April 2015
CIGNA May 1990 - May 2005
CIGNA HealthCare 2001 - 2005
CIGNA 1983 - 1990
St. Joseph's Hospital 1981 - 1983
Mayflower House Nursing Home and Child Care Center 1977 - 1981
Skills
Risk Management, Healthcare, Process Improvement, Internal Audit, Pharmaceutical Industry, Risk Assessment, Insurance, Financial Analysis, Enterprise Risk..., Financial Reporting, Managed Care, Mergers, Workers Compensation, Underwriting, Mergers & Acquisitions, Change Management, Sarbanes-Oxley Act, Cross-functional Team..., Due Diligence, Vendor Management, Budgets, Clinical Development, Litigation Management, Program Management, Leadership, Training, Auditing, Business Process..., Team Building, Team Leadership, Financial Modeling, Strategy, Analysis, Forecasting, Business Process, Internal Controls, Business Continuity, Management, Corporate Governance, Management Consulting, Business Analysis, Strategic Planning, Business Planning, Policy, Contract Negotiation, Biotechnology, Financial Risk, Life Sciences, Clinical Trials, FDA
Education
Babson College 2008 — 2009
Certificate, Coaching Within the Organization
The George Washington University School of Medicine and Health Sciences 1976 — 1978
MHA, Long term and Acute Healthcare Administration
College of the Holy Cross 1972 — 1976
BA, Sociology/Education
Weston High School
Wellpoint / Anthem Blue Cross and Blue Shield of New Hampshire October 2012 - Present
CIGNA Healthcare August 2010 - September 2012
Fidelity Investments August 2007 - July 2009
Fidelity Investments December 2000 - August 2007
Harvard Pilgrim Health Care 1996 - 2000
Oxford Health Plans 1995 - 1996
Skills
Process Improvement, Business Analysis, Visio, Analysis, Microsoft Excel, Data Analysis, Risk Management, Program Management, Finance, Leadership, Access, Business Process...
Education
Scarborough high school
University of Massachusetts Lowell
MHA, Master of Health Administration with focus on Finance and Strategic Planning
Bates College
BS, biology
Chernoff Diamond September 1996 - Present
CIGNA Healthcare 1988 - 1996
Skills
Employee Benefits, Mergers & Acquisitions, Deferred Compensation, Health Insurance, Strategy, Due Diligence, Risk Management, Property & Casualty..., Negotiation, HRIS, Consulting, Benefits Administration, Defined Benefit, Performance Management, Employee Relations, COBRA, FMLA, Management, Human Resources, Pension Administration, ERISA, 401k
Education
Baruch College, City University of New York (CUNY)
BBA, Finance & Investments
Wakely Consulting Group January 2011 - Present
CIGNA Healthcare March 2008 - January 2011
Milliman 2002 - 2008
Skills
Healthcare Reform, Medicare, Disease Management, Medicaid, Underwriting, Health Care Reform, Healthcare, Mergers & Acquisitions
Education
University of Nebraska-Lincoln 1993 — 1995
Masters of Science, Statistics
Augustana College (SD) 1989 — 1993
Bachelor of Science, Mathematics and Accounting
Hyland Software November 2010 - Present
Workscape, Inc. October 2009 - December 2010
Valco Data Systems September 2008 - July 2009
Fidelity 2004 - 2008
CIGNA HealthCare 1993 - 2003
KCI October 1989 - July 1993
Skills
PMP, SDLC, Program Management, Project Planning, Leadership, Software Implementation, Software Project..., Requirements Gathering, Project Management, Project Portfolio..., Financial Services, Insurance, Healthcare, Projects, Business, Vendor Management, Resource Management, MS Project, Visio, Requirements Analysis, Enterprise Content..., Microsoft Project, Business Analysis
Education
Baldwin Wallace University 1996 — 1998
MBA, Business Administration
The University of Akron 1980 — 1984
BSN, Nursing
MEDecision November 2010 - Present
CIGNA Healthcare June 2008 - April 2011
MetLife 2004 - 2008
Excellent it solutions inc January 2004 - May 2004
InfoTalent Consulting Inc March 2002 - December 2003
EDLA Infotech May 2000 - February 2002
Skills
Maven, Spring, Scrum, Agile Methodologies, Hibernate, Java, Tomcat, Java Enterprise Edition, SQL, JSP, Ant, Software Development, Websphere, Microsoft SQL Server, XML, SOA, Eclipse, Web Services, JBoss Application Server, SDLC, Struts, Weblogic, WebLogic, Spring Framework
Education
Bangalore University 1995 — 1999
bachelors in computer science engineering, computer science
Kronos March 2014 - Present
Senior Systems, Inc. January 2012 - February 2013
Fidelity Investments December 2011 - December 2012
State Street Bank April 2010 - December 2011
Fidelity Investments 2009 - 2010
CIGNA Healthcare April 2009 - November 2009
PTC 2000 - 2009
Skills
Disaster Recovery, Unix, IT Strategy, SDLC, Vendor Management, Data Warehousing, Software Project..., Enterprise Architecture, Business Intelligence, Business Analysis, Oracle, Requirements Analysis, Database Administration, Agile Methodologies, Databases, SQL, Microsoft SQL Server, Data Modeling
Education
Babson College - Franklin W. Olin Graduate School of Business 2009 — 2012
MBA, Information Technology
Cigna June 2015 - Present
CIGNA January 2012 - Present
CIGNA Healthcare September 2006 - Present
Lincoln Financial Advisors September 1999 - September 2006
Aetna Insurance Co. June 1989 - July 1999
New York Life Insurance Company 1984 - 1989
Education
Bay Path College 1990 — 1991
Various, Company Specific Job Related Courses
MedAssist, a Firstsource company March 2014 - Present
Conifer Health Solutions November 2012 - February 2014
Dell Perot Systems August 2008 - October 2012
Harvard Pilgrim Health Care 2004 - 2008
Aetna 1999 - 2003
CIGNA Healthcare 1990 - 1992
Skills
Revenue Cycle, Hospitals, Provider Relations, Physicians, Network Development, Managed Care, Healthcare, Healthcare Information..., Healthcare Consulting, Health Insurance, Healthcare Industry, HIPAA, Process Improvement, EHR, Strategic Planning, Healthcare Management, Revenue Cycle Management, EMR, Practice Management, Medicare, Medicaid, CPOE, Health Information..., Informatics, Executive Management
Education
Assumption College 1997 — 2002
MBA, Business
Worcester State University 1977 — 1981
BS, Management
Cigna February 2015 - Present
Cigna July 2014 - February 2015
Cigna April 2012 - July 2014
TEAM Enterprises 2012 - 2013
CIGNA Healthcare July 2009 - April 2012
CIGNA Healthcare October 2007 - June 2009
Skills
Process Improvement, Strategic Planning, Team Building, Customer Service, Change Management, Team Leadership, PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Office, Coaching, CRM, Program Management, Management, Analysis, Leadership, Training, Customer Satisfaction, Research
Education
Bay Path College 2009 — 2011
MBA, Entrepreneurial Thinking and Innovative Practices
Bay Path University 2007 — 2009
Bachelor of Science, Business
Insurity March 2013 - Present
Insurity November 2009 - Present
The Phoenix Companies October 2007 - August 2009
Travelers January 2006 - October 2007
Travelers Insurance April 2004 - April 2007
Travelers April 2004 - January 2006
CIGNA Healthcare September 2000 - April 2004
United Health Care April 1997 - September 2000
MassMutual Financial Group September 1996 - April 1997
MEDITECH February 1996 - September 1996
Education
Bay Path University 2002 — 2003
Masters, Communication and Information Management
Military Academy 1994 — 1996
Military Commision, Military Science
Westfield State University 1992 — 1995
Bachelors of Science, Computer Science
Central
Cigna Healthcare March 2013 - Present
Skills
Financial Analysis, Finance, Managerial Finance, General Ledger, Financial Reporting, Financial Statements, Insurance, Auditing, Accounting, Financial Modeling, Risk Management, Access, Invoicing, Process Improvement, Accounts Payable, Forecasting, Payroll, Analysis, Business Process..., Microsoft Office, Microsoft Excel, Event Planning, Strategic Planning, Public Speaking, Customer Service, Leadership, Team Building, Coaching, Program Management, Project Management, Management
Education
Ashford University 2014 — 2016
Healthcare Administration, 3.55
CIGNA Healthcare February 2009 - Present
CIGNA Health Solutions January 2004 - February 2009
CIGNA Behavioral Health August 2002 - December 2003
StayWell Health Management January 2001 - August 2002
Star Tribune February 1997 - January 2001
American Corporate Health Programs, Inc. June 1995 - September 1996
American Corporate Health Programs, Inc. January 1995 - June 1995
The Dow Chemical Company 1994 - 1994
Skills
Managed Care, Disease Management, Wellness
Education
Austin College
The University of Texas at Austin
BS, Kinesiology
University of Minnesota Carlson School of Management
Colonial life Voluntary benefits June 2012 - Present
NYC HHC - Kings County Hospital Corporation October 2009 - November 2012
Kings County Hospital Corporation - HHC RISK MANAGEMENT March 2009 - September 2009
Forest Research Laboratories December 2007 - July 2008
Chicago Title Insurance Company March 2007 - October 2007
CIGNA Healthcare August 2004 - February 2007
CIGNA Healthcare October 1997 - August 2004
CIGNA Healthcare June 1995 - October 1997
CIGNA Healthcare January 1990 - October 1995
Skills
Benefits Administration, Proposal Writing, Financial Reporting, Customer Relations, Employee Benefits, HRIS, HIPAA, Onboarding, New Hire Orientations, PeopleSoft, Organizational..., Disability Insurance, Open Enrollment, Life Insurance, Customer Service
Education
City University of New York-Baruch College - Zicklin School of Business
Bachelor, Human Resource Management
New York City College of Technology - CUNY
Associate, Business Communication - Office Technology
St. Joseph College, Brooklyn Campus
Professional, Human Resources (PHR)
Corporate Consulting Services April 2015 - Present
CCSI, Inc. August 2013 - May 2014
Hudson Milestones June 2012 - August 2013
Jersey City Episcopal Community Development Corp. September 2011 - November 2011
CIGNA Healthcare September 2005 - January 2010
CIGNA Healthcare May 2000 - September 2005
Greenwich House 1982 - 1986
Skills
Microsoft Office, Word, Windows, Outlook, Administrative..., Microsoft Word, Microsoft Excel, PowerPoint, Spreadsheets, Data Entry, Office Management, Office Administration, Customer Service, Insurance, Healthcare, Process Improvement, Time Management, Project Management, Visio, MS Project, HIPAA, Workflow, Software Documentation, Sales, Access, Social Networking, Process Scheduler, Employee Benefits, Leadership, Training, Call Centers, Health Insurance, Data Analysis, Analysis, System Administration, Team Building, Budgets, Medicare, Benefits Administration, Management
Education
Essex County College 2013 — 2013
Certification, Registered Health Information Technology
Baruch College 1980 — 1982
no degree, Marketing
CIGNA February 2013 - Present
CIGNA Healthcare February 2012 - February 2013
CIGNA Healthcare July 2011 - October 2012
CIGNA Healthcare September 2010 - March 2011
Blue Wire Computer Service October 2007 - September 2009
US Navy March 2002 - March 2006
Skills
Access, Customer Service, Enterprise Software, Management, Process Improvement, Visio, Business Analysis
Education
Drexel University 2009 — 2011
Bachelor of Science in Information Systems, Business Law
Atlantic Cape Community College 2006 — 2008
AAS in Computer Programming
Palm Beach County Sheriff's Office June 2012 - Present
Cigna Healthcare January 2006 - June 2012
CIGNA Healthcare January 2000 - June 2012
Skills
Health Insurance, Process Improvement, Healthcare, Employee Benefits, Data Analysis, Team Building, Strategic Planning, Microsoft Excel, Microsoft Word, Leadership Development
Education
New York University, Wagner School of Public Administration 1998 — 2000
Masters in Public Administration, Healthcare Administration
City University of New York-Baruch College 1994 — 1999
BA, OPERATIONS MANAGEMENT
CIGNA Healthcare August 2006 - Present
UnitedHealth Group August 2001 - December 2006
Medica June 2000 - August 2001
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Healthcare, Project Management
Education
Benedictine University 2013 — 2015
Master's degree, Public Health
Ashford University 2010 — 2012
Bachelor's degree, Organizational Management, GPA 3.64
Methodist Lebonheur Healthcare System 2010 - Present
CIGNA Healthcare November 1986 - February 2009
Skills
Health Information..., Medical Billing, Medicare, Claims, Medical Terminology, Health Insurance, Medicaid, HIPAA, Hospitals, Provider Relations, Revenue Cycle, Healthcare, Billing, Insurance, CPT, HCPCS, ICD-9, HMO, PPO, Claim
Education
Arkansas State University 1981 — 1985
Radio/TV Communications
Baptist Health South Florida located in Miami, Florida December 2010 - Present
Baptist Health South Florida located in Miami, Florida May 2006 - January 2011
Baptist Health South Florida 2003 - 2006
CIGNA Healthcare 1985 - 2003
Skills
Nursing, Healthcare Management, Excel, Strategic Planning, Utilization Review, Case Management, Training, Managed Care, Hospitals, Compliance, Healthcare, Clinical, Case Managment, Utilization Management, Medicare, Microsoft Excel, Medicaid, Insurance, Revenue Cycle, HIPAA, Clinical Research, Physician Relations, EMR, EHR, Healthcare Information..., Healthcare Consulting, Home Care, Patient Safety, Patient Advocacy, Healthcare Industry, JCAHO, Medical Records, Acute Care, Physicians, Medical Billing, Medical Coding, Critical Care, Meditech, Credentialing, Epic Systems, Inpatient, Medical Terminology, CPT, Informatics, Quality Improvement, ICD-9, Practice Management, Provider Relations, Revenue Cycle Management
Education
Barry University
Bachelor of Science in Nursing
Jackson School of Nursing
Mary Kay, Inc. February 2010 - Present
TurfLinks April 2006 - April 2008
CIGNA Healthcare June 2001 - August 2005
Education
Atlantic Union College 1991 — 1995
Office Management
CIGNA Healthcare June 2010 - Present
CIGNA Healthcare October 2002 - October 2014
CIGNA Healthcare October 2002 - November 2004
Skills
Appeals, HIPAA, Customer Service, Insurance, Medicaid
Education
Ashford University 2009 — 2012
BA, Accounting
EmblemHealth January 2006 - Present
Vytra Health Plans October 1995 - January 2006
CIGNA Healthcare 1992 - 1995
Skills
Medicare, Utilization Management, Healthcare, Healthcare Management, Managed Care, Medicaid, NCQA, Quality Management, Disease Management, HMO, Quality Improvement, Provider Relations, HEDIS, Credentialing, Healthcare Consulting, Health Policy, HIPAA, Healthcare Industry
Education
Baruch College
Master of Business Administration (MBA), Healthcare Administration
Hunter College
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Covance November 2014 - Present
Covance September 2012 - November 2014
Lash Group 2011 - August 2012
Lash Group 2009 - 2011
Lash Group March 2008 - June 2009
Lash Group March 2008 - May 2008
Lash Group March 2007 - February 2008
Lash Group April 2006 - June 2007
CIGNA Healthcare February 1997 - March 2005
Skills
Training, Managed Care, Medicare, Healthcare Consulting, Pharmaceutical Industry, Software Documentation, Insurance, Cross-functional Team..., Process Improvement, Healthcare, Medicaid, Health Insurance, Project Management, Recruiting, Program Management, Team Building, Oncology, Quality Assurance, HIPAA, Customer Service, Healthcare Management, CRM, Data Analysis, Hospitals, Management, Pharmacy, Budgets, Leadership, Medical Devices, Team Management, Health Policy, Healthcare Information..., Employee Benefits, Medical Billing
Education
Ashford University 2014 — 2016
Master of Arts (M.A.), Organizational Management
Ashford University 2010 — 2014
Bachelor of Arts (BA), Healthcare Administration, 3.25
University of North Carolina at Charlotte 1994 — 1995
Accounting
Cigna Healthcare July 2013 - Present
Givaudan June 2010 - July 2013
Rising Star Casino & Resort September 2009 - July 2010
Top Quality Building Products & Greentree Doors September 2009 - June 2010
The Walt Disney Company October 2007 - May 2009
Dream Works Construction February 2007 - June 2007
Ferguson Enterprises August 2006 - December 2006
Premier Properties Real Estate May 2004 - August 2005
Skills
Customer Service, Relating to Clients, Goal-driven leader, Creative Problem Solving, Organization &..., Team Building, Multitasking Skills, Positive Can-do Attitude, Logistics, Microsoft Office, Employee Training, SAP Implementation, Event Planning, Mas 90, 20/20 Design, Kitchen & Bath Design, AutoCAD, Hospitality, Photography, Resorts, Tourism, Front Office, Design Consulting, Hotels, Hospitality Management, Hospitality Industry
Education
Ball State University 2001 — 2006
Bachelor of Science (BS), Business Administration and Management, General
University of Central Florida 2007 — 2008
CIGNA Healthcare January 2006 - September 2015
CIGNA Healthcare August 2002 - December 2005
CIGNA Healthcare January 2001 - July 2002
Skills
Contract Negotiations, Network management, Network Development, Provider Relations, Managed Care, HMO, Medicare, PPO, Medicaid, Credentialing, Health Insurance, Health Policy, Healthcare Management, Healthcare, HIPAA, Healthcare Consulting, Healthcare Industry, Physicians, Revenue Cycle
Education
University of Maryland University College 2001 — 2003
MBA, Business Administration
Austin Peay State University 1991 — 1994
BSN, Nursing
Des Moines Public Schools October 2012 - Present
Apple One Employment Agency October 2011 - June 2012
Medicaid Assistance Advisory Committee 2004 - 2012
Medicaid Assistance Advisory Committee 2004 - 2012
Self-Employed May 2003 - October 2011
Broadlawns Medical Center September 2007 - May 2008
CIGNA Healthcare February 1997 - April 2003
Olsten Staffing Services October 1996 - February 1997
Super Toad Entertainment Center October 1994 - September 1996
Norwest Card Services June 1994 - October 1994
Skills
Customer Service, Inventory Management, Human Resources..., Administration, Account Management, Accounts Receivable, Data Analysis, Financial Analysis, Quality Assurance, Attention To Detail, Attitude, Auditing, Budgeting, Business Management, Benefits Administration, Employee Benefits, Benefits, Billing Systems, Bookkeeping, Team Building, Customer Relations, Coaching, Cash Management, Call Center, Cpr Certified, Customer Focus, Customer Experience, Documentation, Organizational..., Diversity, General Office Duties, Group Dynamics, Employee Relations, Event Management, Operational Efficiency, Healthcare, Home Care, Fundraising, Financial Planning, Team Leadership, Online Marketing, Non-profits, Publicity, Teamwork, Problem Solving, Strategic Planning, Time Management
Education
Ashford University 2009 — 2011
Masters Degree, Business Administration with Human Resources Management Specialization
William Penn CWA 1999 — 2007
Bachelors of Arts, Business Administration
Parker Hannifin February 2010 - Present
Medtronic August 2009 - February 2010
CIGNA Healthcare September 2008 - July 2009
AT&T February 2005 - August 2008
Parker Hannifin February 2006 - May 2006
State Of Ohio Dept. Of Job & Family Services April 1995 - December 2004
Keane October 1994 - March 1995
Blue Cross & Blue Shield Of Ohio September 1982 - September 1994
Education
Baldwin Wallace University
BS, Computer Information Science
Univ. of the Philippines/Phil. School of Business Administration
BSBA, Economics
MassMutual Financial Group 2007 - Present
CIGNA Healthcare January 2004 - January 2007
CIGNA Healthcare 1998 - 2004
CIGNA Healthcare 1993 - 1998
AT&T 1983 - 1993
Skills
Project Management, Requirements Gathering, SDLC, Management, Business Requirements, Business Development, Business Analysis, Program Management, Requirements Analysis
Education
Bay Path University 2000 — 2001
MS, Communication and Information Management
Bay Path University 1999 — 2000
BS, Business Managment
University of Colorado Denver 1993 — 1994
Certificate, Project Management
College of Our Lady of the Elms 1989 — 1992
Business
TCI October 2012 - Present
St John Providence Hospital April 2012 - November 2012
St John Hospital of Macomb January 2012 - March 2012
Henry Ford Macomb Hospital September 2011 - December 2011
CIGNA Healthcare June 1996 - October 1998
OAKLAND GENERAL HOSPITAL September 1994 - February 1996
Skills
Echocardiography, EKG, BLS
Education
Baker College of Auburn Hills 2006 — 2012
ASSOCIATES, APPLIED SCIENCE; ECHOCARDIOGRAPHY TECHNOLOGY
Ferris State University 1991 — 1994
BACHELORS OF SCIENCE, HEALTH INFORMATION MANAGEMENT
Cigna Healthcare August 1992 - Present
Skills
Project Management, Insurance, Disability Insurance, Requirements Analysis, Employee Benefits, Healthcare, Medicare, Project Planning, Visio, Business Analysis, Program Management, Health Insurance, Data Analysis, Process Improvement, Medicaid, Group Insurance, Health Savings Accounts, Software Documentation, Risk Management
Education
Azerbaijan State Oil Academy 1974 — 1979
Computer programmer
ICON Clinical Research January 2008 - Present
CIGNA Healthcare August 2000 - April 2005
Davidson County Child Support January 2000 - September 2000
Skills
Clinical Trials, CRO, GCP, Clinical Research, CTMS, Oncology, Clinical Development, EDC, ICH-GCP, Pharmaceutical Industry, Clinical Monitoring, Clinical Data Management, Regulatory Submissions, Customer Service, Microsoft Word, Staff Supervision, Child Support, Quality Auditing
Education
Ashford University
Bachelor of Arts (B.A.), Organizational Management
Draughons Junior College
Associate of Science (AS), Legal Assistant/Paralegal
Syntel Inc Project Lead / Senior ProgrammerJeppesenMarch 2003 - Present
Deloitte & Touche Tax Technologies June 2002 - February 2003
Nekema, Inc March 2001 - May 2002
AIG May 1999 - March 2001
CIGNA Healthcare September 1998 - April 1999
Unique Information System June 1996 - August 1998
Unique Information System June 1996 - August 1998
Education
Bangalore University 1989 — 1994
Bachelor of Engineering, Computer Science Enginnering
SourceHov Services October 2009 - August 2014
Cigna Healthcare February 2007 - August 2009
Skills
Data Entry, Administrative..., Outlook, Microsoft Excel, Microsoft Office, Scanners, Microsoft Word
Education
West Georgia Technical College 2011 — 2011
Certification, Phlebotomy
Ashworth University 2006 — 2010
Associate / Diploma, Healthcare Management / Medical billing & coding
Cigna July 2012 - Present
CIGNA Healthcare July 2011 - July 2012
Skills
Healthcare, Managed Care, HMO, Medicare, Hospitals, PPO, Medicaid, Health Plan Operations
Education
Ashford University 2010 — 2013
Bachelor of Business Administration (B.B.A.), Business/Commerce, General, Graduate Summa Cum Laude 11/2013
Kankakee Community College
CIGNA Healthcare February 2007 - Present
Long Term Care Group June 2005 - February 2007
Long Term Care Group July 2004 - June 2005
Alzheimer's Association April 2000 - May 2003
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, Windows, Outlook, Teaching, Public Speaking, Strategic Planning, Negotiation, Six Sigma, Minitab, Innovation Management, Collaborative Problem..., Reporting, Quality Management, Alzheimer's disease, Alzheimer's Care, Communication, Virtual Teams
Education
Augsburg College
Master's degree near completion, Organizational Leadership
Wartburg College
BA, BME-MT, Psychology, Music Therapy & Music Education
Cigna Healthcare September 2013 - Present
Cigna Healthcare July 2012 - September 2013
Cigna May 2011 - July 2012
Skills
Management, Sales, Microsoft Office, Customer Service, Team Leadership, Training, Microsoft Excel, Microsoft Word, Payroll, Insurance, PowerPoint, Office Management, Claim, Health Insurance, Workers Compensation, Process Improvement, Medicare, Claims Management
Education
Joliet Junior College 2000 — 2003
Associate of Arts and Sciences (AAS), Graphic Design
Ashford University
Business Administration and Management, General
CIGNA Healthcare July 2010 - Present
CIGNA Healthcare July 2007 - July 2010
Education
Athens State University 2006 — 2008
BS, Accounting
Northeast Alabama Community College 2005 — 2006
Associate of Science (AS), Business Administration
StandardAero April 2004 - August 2014
CIGNA Healthcare October 1998 - January 2001
Previous Experience 1996 - 1998
Skills
Accounts Receivable, Accounts Payable, Accounting, SAP, AS400 system, Quality Assurance, Forecasting, Microsoft Excel, Oracle, Relationship Building, Project Management, General Ledger, Leadership, Financial Audits, Process Improvements, Organization &..., Multi-Project Management, MS Office Suite, Operational Streamlining, Corporate Communications, Policies & Procedures, Business Development, Executive Reporting, Salesforce.com, Reporting & Analysis, Technical Training, Business Aviation, Financial Analysis, Quality Assurance/..., PowerPoint, Market Research, Office Administration, Staffing Development, Outstanding time..., Technical Writing, Monthly Close, Cost Accounting, Monthly Close Process, Administrative..., Aviation, Business Analysis, Financial Reporting, Training, Account Reconciliation, Troubleshooting, Spreadsheets, Data Analysis, Coaching, Microsoft Word, SEO copywriting
Education
Baker College of Owosso 1994 — 1996
Associate's degree, Accounting
quality inn & suites geoegtown sc 2006 - Present
carvers bay high school August 2007 - April 2009
CIGNA Healthcare January 2003 - April 2006
Skills
Hospitality Management, Hotels, Hospitality, Hospitality Industry, Front Office
Education
Ashford University 2009 — 2010
Marketing
South Carolina State University 1995 — 1998
Business, Management, Marketing, and Related Support Services
EmBe 2014 - 2014
Cigna 1995 - 2013
Cigna Healthcare September 2007 - July 2012
Skills
Public Speaking, Regulatory Compliance, Privacy Compliance, Risk Assessment, Training, Pharmacy, Musical Theatre, Musicians, Christian Leadership
Education
Augustana College (SD) 1975 — 1976
Music Teacher Education
Dell Rapids High School 1972 — 1975
IASIS Healthcare April 2014 - Present
Cigna Healthcare March 2012 - Present
Arizona Heart Hospital February 2000 - April 2014
Skills
Process Improvement, Healthcare Information..., Clinical Research, EMR, HIPAA
Education
Baker College of Flint 2002 — 2004
Bachelor's Degree, Health Administration, 4.0
VictorValley Community College 1989 — 1992
Associates degree in Nursing