CIGNA HealthCare
Industry: Insurance company
DescriptionCigna is an American worldwide health services organization based in suburban Bloomfield, Connecticut and Philadelphia, Pennsylvania. Customer service: 020 8652 1313 Headquarters: Philadelphia, Pennsylvania, United States CEO: David Cordani (25 Dec 2009–) Subsidiaries: Express Scripts, Healthspring, Inc.,
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5,783 CIGNA HealthCare employees in database. Find out everything there's to know about CIGNA HealthCare employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
CIGNA HealthCare Employees
Cross Insurance Communications Access Coordinator & Program SpecialistState of New HampshireDecember 2010 - March 2014
Concord Hospital July 2006 - December 2010
Northeast Delta Dental 2005 - 2006
CIGNA Healthcare June 1998 - December 2003
Skills
Grants, Government, Community Outreach, Leadership
Education
Southern New Hampshire University 2011 — 2013
Master's degree, Health/Health Care Administration/Management
SNHU 1994 — 1998
Bachelor of Science (BS), Business Administration, Management and Operations
UnitedHealthcare October 2012 - Present
CIGNA Healthcare October 2010 - October 2012
Super Kmart May 2003 - April 2011
Progressus Therapy September 2009 - September 2010
Child and Family Connections March 2007 - September 2009
Skills
DEVELOPMENTAL THERAPIST, Business Excellence, Microsoft Excel, Customer Service, Problem Solving, Public Speaking, Spreadsheets, Organization, Dedicated Professional, Learning Quickly, Time Management, Hospitals, Call Centers, Customer Satisfaction, Networking, Leadership, Health Insurance, Managed Care, Medicare, Strategic Planning, Process Improvement, HIPAA
Education
St. Joseph's College (IN) 2002 — 2007
Bachelor of Science (B.S.), Social Work
St. Joseph's College
Bachelor of Science, Social Work
Sport Ngin May 2015 - Present
Origami Owl Custom Jewelry February 2014 - Present
OMNIview October 2014 - May 2015
Lang Nelson Associates Inc. September 2013 - March 2014
Hospice Advantage, LLC November 2012 - September 2013
CIGNA Healthcare December 2010 - November 2012
Skills
Management, Customer Service, Leadership, Team Building, Nonprofits
Education
St. Cloud State University 2007 — 2010
Bachelor's degree, Social Work
UnitedHealth Group December 2011 - Present
UnitedHealth Group February 2011 - November 2011
CIGNA Healthcare January 2008 - January 2011
CIGNA Healthcare January 2006 - December 2007
CIGNA Healthcare January 2005 - December 2006
CIGNA Healthcare August 2002 - December 2004
CIGNA Healthcare January 2001 - August 2002
CIGNA Healthcare February 1998 - December 2000
State of Oklahoma - Dept of Tourism February 1990 - September 1998
Professional Communications May 1996 - February 1998
Skills
SDLC, User Acceptance Testing, Waterfall, Analysis, Testing, Requirements Gathering, Software Quality..., Test Management, Quality Assurance, Business Requirements, Test Planning, Visio, Quality Center, Requirements Analysis, Software Project..., PMP, Business Analysis, Business Process, PMO, SharePoint, Software Documentation, Systems Analysis
Education
Southeastern Oklahoma State University 1991 — 1996
BA, Criminal Justice, Biology, Chemistry, Math
Durant High School
Community Health Systems May 2015 - Present
Advent Health Partners May 2013 - Present
CHS 2015 - 2015
Frist Cardiology October 2012 - March 2013
OSI Consulting December 2011 - June 2012
HHC & CAM Chiropractic January 2007 - November 2011
CIGNA Healthcare August 1998 - August 2005
Skills
Credentialing, Accounts Payable, Accounts Receivable, Front Office, EDI, Medical Terminology, Medical Coding, Medical Records, Workers Compensation, Personal Injury, Revenue Cycle, Project Management, Practice Management, HIPAA, EMR, OSHA, Medical Billing, Account Management, Training, Healthcare Consulting, EHR, Program Management, Ambulatory, Healthcare Information..., Meditech, Software Documentation, Healthcare, Process Improvement
Education
Southeastern Oklahoma State University
CIGNA Healthcare October 2006 - Present
Skills
Managed Care, Healthcare, Healthcare Management, HIPAA, Hospitals, Health Insurance, Process Improvement, Employee Benefits, Provider Relations, Disease Management, Insurance, Medicare
Education
University of Minnesota-Twin Cities
Nursing
College of St. Catherine
CAS Remodeling August 2012 - Present
CIGNA Healthcare March 2013 - May 2014
Southern Methodist University August 2010 - December 2012
JnA Mobile Showroom January 2007 - December 2012
Skills
Mathematics, Computer Proficiency, Financial Analysis, Organization, Customer Service, Direct Sales, Claims Handling, Interior Design, Construction, Microsoft Office, Analysis, Leadership, Microsoft Excel, Sales, Time Management
Education
Southern Methodist University 2010 — 2012
Bachelor of Science (BS), Applied Economics
CIGNA Healthcare January 1998 - October 2013
Deutsche Financial Services April 1987 - August 1997
Skills
Business Intelligence..., Development Projects, Oracle SQL Developer, Hyperion Reports, Hyperion Interactive..., Hyperion Performance..., COBOL, SQR, HTML, CSS, CSS Javascript, IBM AS/400, DB2, Microsoft Excel, Microsoft Word
Education
University of Missouri-Saint Louis 1988 — 1990
Incomplete, Business Administration and Management, General
St. Louis Community College 1984 — 1987
Computer Science
Pro Unlimited, Inc. October 2009 - Present
United Way of Greater McHenry County Volunteer Center February 2012 - August 2013
CIGNA HealthCare June 1988 - October 2009
Schwartz Benefit Services January 1987 - January 1988
Skills
Prepared renewal and..., Prepared benefits bid..., Consulted with..., Employee Benefits, Training, Proposal Writing, Non-profits, Organizational..., Negotiation, Event Planning, Sales, Nonprofits, Leadership Development, Staff Development, Employee Relations, Recruiting, Leadership, Human Resources, Life & Health Insurance..., Health Insurance, Presentation Development, Employee Engagement, Creative Problem Solving, Team Building, Benefits Administration, Insurance, Program Management, Public Speaking, Marketing, Healthcare, Coaching, Policy, HRIS
Education
University of Chicago
A.M., The School of Social Services Administration, Social Work Administration, Master's Degree
Southern Illinois University, Carbondale
B.A., Social Work and Psychology, Bachelor's Degree
Carmel Catholic High School
High School, College Preparatory, High School Diploma
Aetna August 2014 - Present
Aetna February 2013 - August 2014
Aetna Life & Casualty 2006 - February 2013
CIGNA Healthcare 2003 - 2006
The Hartford 1997 - 2003
Skills
Cross-functional Team..., Leadership Development, Business Strategy, Staff Development, Strategic Communications, Organizational Design, Organizational..., Organizational Structure, Human Resources, Operating Budgets, Department Budgeting, Operations Management, Claim, PMP, Vendor Management, Customer Retention, Project Portfolio..., PMO, Account Management, SDLC, Program Management, Process Improvement, Accounting, Business Process..., Management
Education
Southern Connecticut State University 1972 — 1976
BA
PartnerSource February 2004 - Present
CIGNA Healthcare 1985 - 2004
Texas Oil & Gas (TXO) August 1983 - July 1985
Skills
Pricing Strategy, Insurance, Strategic Planning, Employee Benefits, Product Development, Healthcare, Customer Relations, Sales Management, Problem Solving, Marketing Strategy, Team Building, New Business Development, Team Leadership, Consultative Selling, Selling, Management, Health Insurance, Managed Care, Customer Service, Risk Management, Claims Management, Workers Compensation, Property & Casualty..., Account Management, Underwriting, Strategy, Risk Financing
Education
Southern Methodist University - Cox School of Business 1984 — 1987
MBA
Texas Tech University - Rawls College of Business 1979 — 1983
BBA, Petroleum Land Management
Magellan Health Services November 2014 - Present
Granite City School District 9 September 2014 - November 2014
Magellan Health Services February 2014 - September 2014
CIGNA Healthcare August 2010 - March 2013
CIGNA Healthcare August 2010 - March 2013
Best Buy September 2009 - April 2010
Southern Illinois University Edwardsville August 2005 - September 2009
SIUE Bookstore August 2005 - September 2009
Schnucks September 2004 - June 2005
Great West Healthcare May 2004 - August 2004
Skills
Access, Data Entry, Customer Service, Training, Analysis, Retail, Research, Integration, Interviews, Microsoft Office, Invoicing, PowerPoint, Public Speaking, Data Analysis, Microsoft Excel
Education
Southern Illinois University, Edwardsville 2004 — 2009
Bachelor of Science, History, Political Science
First Compressions August 2015 - Present
Brenau University January 2015 - Present
CIGNA Healthcare December 2005 - Present
Skills
Utilization Management, Treatment, Managed Care, Healthcare Management, Disease Management, Case Managment, Team Building, Utilization Review, Medicare, Medicaid, Home Care, Healthcare Information..., Healthcare, HIPAA, Customer Service, Certified Case Manager, Case Management, Nursing, CPR Certified, Health Education, Acute Care, Inpatient, Hospitals, Management, Patient Safety, BLS, Patient Education
Education
South University 2015 — 2016
Post-master's certificate, Family nurse practitioner
Walden University 2012 — 2014
Master's Degree, Nursing Education
Stanley Black & Decker , Inc. January 1989 - Present
CIGNA Healthcare June 1979 - January 1989
Skills
Employee Relations, Strategic Planning, Employee Benefits, Talent Management
Education
Smith College 1975 — 1979
B.A., Political Science
Capella University March 2015 - Present
Capella University September 2013 - Present
CIGNA Healthcare March 2013 - September 2013
St. Catherine University September 2011 - June 2012
St. Catherine University 2010 - 2012
Skills
Process Design, Higher Education, Microsoft Excel, Systems analysis, Critical Thinking, Time Management, Research, Psychology, Teaching, Microsoft Office, SPSS, Social Media, Public Speaking, PowerPoint, Microsoft Word, Leadership Development, Student Development, Customer Service, Nonprofits, Statistics, Editing, Tutoring, Data Entry, Marketing, Marketing Communications, Email Marketing, Data Integrity, Lead Management, Digital Marketing, Digital Ad Tracking
Education
St. Catherine University 2009 — 2012
Bachelor of Science (B.S.), Psychology
CLS Partners July 2015 - Present
CLS Partners September 2014 - July 2015
Cigna HealthCare August 2012 - September 2014
CIGNA Healthcare July 2011 - September 2012
Cigna August 2008 - May 2011
Ace Mart Restaurant Supply July 2005 - August 2008
Van Wey & Johnson, LLP December 2003 - May 2005
Skills
Sales, Account Management, Customer Service, Microsoft Office, Management, Selling, Insurance, Healthcare, Marketing, Negotiation, Sales Management, Team Building, Leadership, Training, Employee Benefits, Health Insurance, Microsoft Excel, Disability Insurance
Education
St. Edward's University 1998 — 2003
Bachelor of Arts, Criminal Justice
Travelers July 2006 - Present
CIGNA Healthcare June 1999 - July 2004
Electronic Data Systems June 1998 - June 1999
Skills
Insurance, Property & Casualty..., Claim, General Insurance, Requirements Gathering, Business Requirements, SDLC, Business Analysis, Process Improvement, Requirements Analysis, Systems Analysis, Business Process..., SIPOC, Process Flow..., Project Management, Project Coordination, Project Estimation, Quality Center, Quality Assurance, MS Excel Pivot Tables, Managed Care..., Seminar Marketing, User Acceptance Testing, Gap Analysis, Underwriting
Education
University of New Haven 1993 — 1995
MHA, Health/Health Care Administration/Management
Southern Connecticut State University 1986 — 1990
Business/Corporate Communications
Department of Veterans Affairs March 2011 - Present
CIGNA Healthcare June 2007 - March 2011
Skills
Healthcare, Managed Care, Healthcare Management, HIPAA, Medicare, Healthcare Information..., Hospitals, Health Insurance, Provider Relations, Medicaid, Process Improvement, Network Development, Utilization Management, Health Policy, HMO, EMR, Medical Terminology, Employee Benefits, Healthcare Consulting, Insurance
Education
University of Phoenix 2010 — 2011
Bachelor's degree, Marketing
Southern Illinois University, Edwardsville 1996 — 2000
Miraca Life Sciences March 2014 - Present
CIGNA Healthcare February 2012 - January 2014
SKYBEAM March 2011 - January 2012
Verizon 2004 - February 2011
Raytheon Network Centric Systems January 2000 - February 2004
Skills
Team Building, Change Management, Process Improvement, Operations Management, Customer Relations, Problem Solving, Cross-functional Team..., Planning, Business Strategy, Strategic Planning, Financial Management, Leadership Development, Customer Experience, Acquisition Integration, Managerial Finance, Project Planning, Customer Service, Call Centers, Management, Project Management, Telecommunications, Team Leadership, Analysis, Leadership, Coaching, Outsourcing, Training, Data Analysis, Team Management, Contract Management, Program Management, Troubleshooting, Integration, Customer Satisfaction, Business Analysis, Strategy, Quality Assurance, Software Documentation, CRM, Vendor Management, Business Process..., Healthcare Industry, IVR, Health Insurance
Education
Southern Methodist University
MS, Telecommunications
CIGNA Healthcare Account ManagerAetnaApril 2006 - January 2012
Humana February 1998 - April 2006
Education
Skidmore College
The University of Texas at Austin
The University of Texas at Austin
Bachelor of Science, Education
Granite Group Benefits, LLC October 2011 - Present
Halverson Insurance Group, Inc. March 2007 - October 2011
Melcher & Prescott Insurance October 2003 - March 2007
CIGNA Healthcare May 1996 - October 2003
Skills
Employee Benefits, Underwriting, Insurance, Health Savings Accounts, Health Policy, Brokers, Healthcare, Human Resources, Health Insurance, Disability Insurance, New Business Development, Sales, Risk Management, Start-ups, Management, Program Management, Customer Service, Marketing, Life Insurance, Workers Compensation, Commercial Insurance, Budgets, Medicare, Account Management, 401k, Claim, COBRA, Term Life Insurance
Education
Southern New Hampshire University
State Farm – Leslie Blair Agent June 2007 - Present
Cigna Healthcare August 2001 - May 2007
Skills
Insurance, Health Insurance, Commercial Insurance, Property & Casualty..., Workers Compensation, Umbrella Insurance, General Insurance, Commercial Lines, Professional Liability, Banking, Flexible Spending..., Team Building, Computer Proficiency, Medicare Supplements, Medicare Advantage, Medicare, Medicare Part D, Health Savings Accounts, Flood Insurance, Sales, Customer Service, Disability Insurance
Education
University of Oklahoma
Business Administration and Management, General
Southeastern Oklahoma State University
Psychology
CIGNA Healthcare May 2012 - Present
Texas House of Representatives January 2011 - May 2012
Bishop Consulting April 2009 - April 2012
Raconteur Media, Inc. August 2010 - December 2010
ClubCorp, Inc. June 2004 - June 2009
United Structures of America, Inc. May 2002 - May 2004
Lorecom Technologies, Inc., August 2000 - May 2002
Texas Automobile Dealers Association November 1996 - August 2000
Skills
Government, State Government, Public Affairs, Strategic Communications, Legislative Relations, Policy Analysis, Strategic Planning, Public Policy, Politics
Education
St. Edward's University 1997 — 2000
High Mowing Waldorf School September 2011 - September 2013
Oxford HealthCare April 2010 - August 2011
Physician Resources, Ltd October 2009 - April 2010
The CSI Companies January 2008 - February 2008
CIGNA Healthcare January 2003 - January 2007
Skills
Food, Ingredients, Microsoft Office, Microsoft Excel, Coaching, Health Insurance, Call Center, Research, Insurance, Employee Benefits, Outlook, Medicare, Data Entry, Medical Billing, Medical Terminology, Customer Service, Management, Human Resources, Leadership, Call Centers
Education
Southern New Hampshire University 2010 — 2012
A.S, Business Administration
Southern New Hampshire University 2010 — 2012
B.S, Business Administration/Organizational Leadership
Currently Retired July 2008 - Present
CIGNA Healthcare November 1983 - July 2008
John Hancock Life Insurance Company (U.S.A.) July 1983 - November 1983
Skills
Healthcare, Strategic Planning, Customer Service, Process Improvement, Project Management, Microsoft Office, Social Media Marketing, Marketing Strategy, Microsoft Excel, Microsoft Word, Team Building, Start-ups, Entrepreneurship
Education
MANCHESTER MEMORIAL HIGH
Southern NH University
Magellan Health Services November 2012 - January 2014
Ingenix March 2010 - July 2011
UnitedHealthcare October 2004 - February 2010
CIGNA Healthcare January 2003 - July 2004
CIGNA Healthcare January 1993 - January 2003
Skills
Problem Solving, Customer Relations, Mathematics, Healthcare, Negotiation, Team Building, Strategic Planning, Teamwork, Customer Satisfaction, Team Leadership, Coaching, Healthcare Information..., Account Management, New Business Development, Health, Medical Informatics, Contract Management, Consultative Selling, Managed Care, Contract Negotiation, Health Insurance, Customer Service
Education
University of Hartford
MBA, Finance
Central Ct. State University
MS, Mathematics
Southern Connecticut State University
BS, Mathematics
Triumph Learning September 2011 - April 2012
REX June 2010 - November 2011
MTCC January 2007 - June 2010
Pearson Assessments January 2006 - January 2007
AGS Publishing December 2003 - January 2006
Experior Assessments, LLC February 1999 - December 2003
NCS Assessments 1995 - 1999
CIGNA Healthcare 1992 - 1995
Golden Valley Health Center 1986 - 1992
CDP Office Equipment 1985 - 1987
Skills
Strategic Marketing, Product Management, Strategy Development, Market Planning, Product Development, Marketing, Business Development, Business Analysis, Product Launch, Strategic Partnerships, Cross-functional Team..., Strategic Planning, Product Marketing, SaaS, CRM, Competitive Analysis, Direct Marketing, Program Management, B2B, Team Leadership, Sales, Project Management, New Business Development, Sales Management, Strategy, Marketing Strategy, P&L Management, Sales Operations, Solution Selling, Management, Market Research, Salesforce.com, Sales Presentations, Leadership, Forecasting, Start-ups, Selling, Lead Generation, Account Management
Education
Saint Cloud State University - G.R. Herberger College of Business 1982 — 1985
BS, Marketing
CIGNA March 2008 - Present
CIGNA Healthcare October 2006 - March 2008
MediFit Corporate Services March 2004 - October 2006
Skills
Health Promotion, Wellness, Health Education, Corporate Wellness, Health, Wellness Programs, Behavior Change, Public Health, Wellness Coaching, Employee Wellness, Nutrition, Employee Wellness..., Disease Management, Public Speaking, Corporations, Managed Care
Education
Springfield College 2001 — 2003
M.Ed, Health Promotion and Wellness Mgmt
Springfield College 1996 — 2000
Bachelor of Science (BS), Health Teacher Education, K-12
Hamden High
Sun Life Financial December 2013 - December 2014
CIGNA Healthcare February 2013 - December 2013
RightClick Recruiting - Webster Bank May 2012 - September 2012
The Hartford Insurance Group January 2008 - May 2012
Mohawk Learning Center December 1998 - 2011
Waterbury Companies, Inc. October 2002 - March 2007
Outpost.com January 1999 - April 2001
Lockheed Martin IMS 1995 - 1998
Oppenheimer & Co. Inc. 1984 - 1995
Skills
Business Analysis, Agile Project Management, SDLC Expertise, Documentation, Requirements Analysis, Microsoft Project, Negotiation, Testing, Program Administration, Microsoft Office, Microsoft Word, Scrum, HP Quality Center, Payment Processing, Visio, Business Process Mapping, disbursement processing, Oracle Applications, PeopleSoft, Image Processing, Financial Analysis, Financial Reporting, Investor Relations, Corporate Governance, Corporate Transactions, Software Documentation, Quality Center, Process Improvement, IT Infrastructure Design, IT Infrastructure..., Financial Services, Management, MS Project, Program Management, Business Intelligence, Agile Methodologies, SDLC, E-commerce, Systems Analysis, Business Requirements, Requirements Gathering, Vendor Management, Leadership
Education
Skidmore College 1977 — 1981
BA
Optum Health 2013 - Present
Metro Paralegal November 2009 - March 2013
CIGNA Healthcare August 2006 - November 2009
Starwood Hotels & Resorts Worldwide, Inc. September 1990 - October 2001
Skills
Training, Customer Service, Leadership, Process Improvement, Sales, Management, Legal Support Services, Hospitality, Team Building, Employee Relations, Human Resources, Operations Management, Coaching, Front Office, Forecasting, Budget, Negotiation, Strategic Planning, Competitive Analysis, Budgets, Recruiting, Contact Center..., Contract Negotiation, Cost Control, Quality Management, Performance Metrics, Client Development, Team Management, Call Centers, Interviews, Leadership Development, Team Leadership, Customer Experience, Healthcare, New Business Development, Employee Engagement, Direct Sales, Talent Management, Onboarding, Customer Retention
Education
University of Phoenix 1996 — 1999
Bachelor of Business Admin, Business & Management, 3.65
Southeastern Oklahoma State University 1980 — 1984
BSB/M, Business Management
FTGU Medical Consulting, LLC March 2015 - Present
Self-employed May 2012 - Present
SOURCE Bible Church- Villas of College Hill January 2014 - March 2014
All About Mobility October 2003 - August 2012
CIGNA Healthcare January 2001 - October 2003
Skills
Customer Service, Microsoft Excel, Strategic Planning, Healthcare, Microsoft Office, Process Improvement, Team Building, Microsoft Word, Employee Benefits, PowerPoint, Outlook, Project Management, Account Management, Sales, Marketing, Time Management
Education
Southeastern Oklahoma State University 1997 — 2000
Bachelor of Arts (BA), Psychology/Criminal Justice
CodeBroker, LLC May 2011 - Present
Qvidian January 2011 - June 2011
Kadient, Inc. March 2008 - January 2011
Fidelity June 2007 - March 2008
Choicelinx 2006 - 2007
CIGNA Healthcare December 1997 - February 2006
Franklin Savings Bank June 1989 - December 1997
Skills
SaaS, Analytics, CRM, Project Management, Customer Service, Customer Engagement, Sales, Management, Process Improvement, Strategy, Salesforce.com, Call Centers, Sales Process, Professional Services, Outsourcing, Manage Client..., Enterprise Software, Leadership
Education
Southern New Hampshire University 2002 — 2004
Bachelors, Business Administration
Southern New Hampshire University
Bachelor's degree, Business Administration and Management, General
Boca Raton Regional Hospital September 2014 - Present
Mercer February 2014 - September 2014
Walgreens/Take Care Health Systems 2009 - 2014
Ovation Benefits 2007 - 2009
CIGNA HealthCare 1997 - 2006
Prudential Healthcare 1984 - 1997
The Cookie Jar 1989 - 1991
Skills
Employee Benefits, Account Management, Sales, Management, Managed Care, Healthcare, Strategic Planning, Sales Management, New Business Development, Wellness, Team Building, Healthcare Management, Project Management, Customer Service, Team Leadership, Business Strategy, Health Insurance, Public Speaking, Strategy, CRM, Selling, Leadership
Education
Southern Illinois University, Carbondale
BS, College of Education
Independent Contractor October 2009 - Present
Universal American 2010 - 2014
Texas HealthSpring February 2005 - March 2010
Gentiva Health Services January 2004 - April 2005
CIGNA Healthcare January 2001 - November 2003
Memorial Hermann Healthcare System January 1986 - December 2000
Skills
Healthcare, Healthcare Management, Nursing, Medicare, Quality Auditing, Quality Assurance, Nursing Process, Team Building, Team Leadership, Teamwork, Appeals, Complaint Investigations, HEDIS, Performance Improvement, Key Performance..., Health Insurance, Holistic Health, Health Education, Small Business, Business Strategy, Business Process..., Business Development, SNP, Delegation, Oversight, Professional Services, Medicaid, Acute Care, Utilization Management, Medicine, Health Policy, Meditech, Disease Management, Quality Improvement, Managed Care, HMO, Inpatient, Clinical Research, Home Care, Patient Safety, Healthcare Consulting, Healthcare Industry, Healthcare Information..., HIPAA, Patient Advocacy, Hospitals, Nursing Management, EMR, Provider Relations
Education
Southern Arkansas University 1982 — 1984
Associate Degree, Nursing
Texas Health Resources June 2007 - Present
CIGNA Healthcare August 2006 - June 2007
Texas Health Resources June 2001 - July 2006
Theraphysics, A Beverly Company March 1998 - June 2001
Columbia/HCA Healthcare Corporation May 1996 - February 1998
Skills
EHR, HIPAA, EMR, Physician Relations, Healthcare Industry, Strategic Planning, Health Insurance, Credentialing, Physicians, Process Improvement, Practice Management, Nonprofits, Orthopedic, Utilization Management, Quality Improvement, Contract Negotiation, Medical Billing, Epic Systems, Strategy, Leadership, Team Building, Business Development, Informatics, Management, Inpatient, Disease Management, Home Care, Medicine, Performance Improvement, Health Care Reform, Mergers & Acquisitions, Executive Management, Managed Care
Education
Southwestern University
Bachelor of Arts, Communications
The University of Texas
Masters of Business Administration
Fidelis Care NY August 2011 - Present
Health Plus May 2008 - July 2011
National Benefit Fund October 2007 - April 2008
HIP March 2007 - October 2007
CIGNA Healthcare June 2005 - November 2006
GHI January 2001 - June 2005
GHI January 1997 - January 2000
Emblem Health (GHI Division) January 1993 - January 1997
Emblem Health (GHI Division) January 1990 - January 1993
Skills
Microsoft Excel, Microsoft Word, Training, Provider Relations, Analysis, Recruiting, Program Management, Management, Network Development, Insurance, Employee Benefits, Project Management, Contract Management, Contract Negotiation, Medicaid, HIPAA, Managed Care
Education
St. Joseph's College 2001 — 2004
Master of Science Degree, Health Care Mangement
Touro College
Bachelor of Science Degree and Certificate, Human Services
Integrity Benefit Consultants August 2009 - Present
Books Are Fun August 2003 - Present
Herrmann Benefit Consultants January 2009 - August 2009
Brooke Insurance, Jim Crombie Agency April 2008 - December 2008
Books Are Fun July 2003 - April 2008
CIGNA Healthcare August 1998 - June 2003
Conrad Consulting August 1997 - August 1998
Mass Mutual Insurance March 1997 - August 1997
Group Health Plan August 1992 - March 1997
Unum September 1987 - August 1992
Skills
Recruiting, Healthcare, Employee Benefits, Health Insurance, Insurance
Education
St. Louis Community College 1986 — 1987
Business
Parkway Central High School, Chesterfield, MO 1976 — 1980
CIGNA Healthcare September 2011 - Present
Passavant Retirement Community October 2007 - September 2011
Guess? June 2003 - July 2007
Skills
Health Promotion, Health Education, Wellness, Wellness Coaching, Personal Training, Exercise Physiology, Public Speaking, Nutrition, Customer Service, Fitness, Fitness Training, Healthcare, Strength Training, Nutritional Counseling
Education
Slippery Rock University of Pennsylvania 2003 — 2007
Bachelor of Applied Science (B.A.Sc.), Exercise Science
Davis & Elkins College October 2011 - Present
Handymoms September 2008 - February 2011
CIGNA Healthcare January 2000 - February 2003
Skills
Project Management, Management, Department Budgeting, Technical Training, Workstation..., Network Administration, Customer Service, Library Management, Business Process..., Program Management, Strategy, Networking
Education
Smith College
Bachelor of Arts (B.A.), Organizational Psychology
The George Washington University
Master's degree, Management of Information Systems
Neighborhood Health Plan September 2014 - Present
Cigna Healthcare 2006 - September 2014
MultiPlan 2005 - 2007
Anthem 1994 - 2004
Skills
Variance Analysis, Health Insurance, HIPAA, Analysis, Business Analysis, Healthcare, Financial Analysis, Data Analysis, Managed Care, Process Improvement, Medicare, Healthcare Information..., Healthcare Industry, Insurance
Education
Southern New Hampshire University 1992 — 1996
Cigna Pharmacy November 2013 - Present
CIGNA May 2013 - Present
Cigna December 2011 - May 2013
Cigna Healthcare 2011 - 2013
CIGNA Voluntary November 2009 - December 2011
Skills
Business Analysis, Process Improvement, SDLC, Business Requirements, Requirements Gathering, Agile Methodologies, Health Insurance, Vendor Management, Insurance, Requirements Analysis, Business Process..., Visio, Enterprise Software, PMP, Business Process
Education
College of St. Catherine
Bachelor of Arts (BA), Biology, General
University of Phoenix
Master's degree, Management
Cigna September 2014 - Present
Cigna July 2013 - September 2014
CIGNA Healthcare December 2011 - September 2014
CIGNA Healthcare December 2010 - December 2011
Turn the Page Consulting January 2010 - November 2010
MassMutual Financial Group April 2003 - September 2009
MassMutual Financial Group January 1998 - March 2003
MassMutual Financial Group November 1990 - December 1997
Skills
Process Improvement, Vendor Management, Insurance, Cross-functional Team..., Program Management, Resource Management, Healthcare, Strategy, Management, Leadership, Software Documentation, IT Strategy, Change Management, Strategic Planning, Project Management, Analysis, Project Portfolio..., Product Marketing, Marketing, Marketing Strategy, Product Development, Enterprise Software, Business Strategy, Sales
Education
Western New England College 1988 — 1992
Masters, Business; Management Info Systems Concentration
Southern Connecticut State University 1979 — 1982
BS, Special Education; Psychology minor
MassMutual Financial Group October 2014 - Present
MassMutual Financial Group May 2012 - October 2014
Mass Mutual August 2011 - May 2012
MassMutual January 2009 - August 2011
MassMutual November 2003 - January 2009
MassMutual Financial Group 2003 - 2008
CIGNA Healthcare November 1992 - November 2003
CIGNA 1992 - 2003
Skills
Insurance, Six Sigma, Process Improvement, Continuous Improvement, Lean Manufacturing, Business Analysis, Visio, Project Management, Call Centers, Quality Assurance, Employee Benefits, Team Building, Quality Management, Leadership, New Business Development, Business Process, Organizational..., Operations Management, Software Documentation, Process Engineering, Vendor Management, Training, Business Process..., Strategic Planning, Coaching, Program Management, Change Management, Analysis, Cross-functional Team...
Education
Southern Connecticut State University 1987 — 1990
Lovitt & Touché, Inc. October 2010 - Present
Willis February 2008 - October 2010
CIGNA March 2004 - January 2008
CIGNA November 2002 - March 2004
CIGNA Healthcare June 2001 - November 2002
Skills
Health Care Reform, Employee Benefits, Negotiation, Health Insurance, Insurance, Account Management, Strategic Planning, Healthcare, Team Building, Sales, Strategy, Employee Relations, Human Resources, Marketing, New Business Development, Management, Program Management, Brokers, Customer Service
Education
St. Cloud State University 1994 — 1998
BA, Communications and Spanish
Cigna Healthcare November 2012 - Present
VA Central California Healthcare System July 2011 - June 2012
Total Eye Care January 2011 - May 2011
Memphis Veteran Affairs Medical Center May 2010 - August 2010
Skills
Eye Exams, Ocular Disease, Healthcare, Teaching, Optometry
Education
Southern College of Optometry 2007 — 2011
O.D., Optometry
University of Arizona 2003 — 2007
B.S., Human Physiology
Exeter Hospital April 2012 - Present
Medicus Healthcare Solutions April 2008 - April 2012
Shaw's Supermarkets January 2002 - July 2010
CIGNA Healthcare October 2006 - April 2008
Skills
Healthcare, Customer Service, Teamwork, Outlook, Sales, Time Management, Team Building, Recruiting, Budgets, Microsoft Word, PowerPoint, Microsoft Office, Social Media, Event Management, Hospitals, Administration, Microsoft Excel, Management, Word, Excel, Customer Relations, Marketing, Advertising
Education
Southern NH University 2002 — 2006
Bachelor of Science, Marketing
Manchester Central High School 1998 — 2002
Geophysical Survey Systems, Inc. (GSSI) October 2005 - August 2012
Ultra Vision Security Systems, Inc. / Geophysical Survey Systems, Inc. October 2005 - February 2009
Degree Controls, Inc. December 2000 - May 2004
CIGNA Healthcare November 1995 - December 1999
Skills
Employee Relations, Benefits Administration, Employee Benefits, Recruiting, Employment Law, Onboarding, Employee Recognition, Employee Handbooks, New Hire Orientations, Talent Acquisition, HR Policies, Staff Development, Manufacturing, FMLA, Employee Benefits..., Interviewing Skills, Job Descriptions, ADP Payroll, Exit Interviews, Award Submissions, Time & Attendance, Notary Public, Contract Negotiation, Job Analysis, Strategic HR, Employee Training, Handle Confidential..., Risk Management, Security Management, Start-up Environment, Business Ethics, 401k, Legal Compliance, Compensation Analysis, Paychex Payroll, Safety Officer, Staffing Processes, Facilities Management, Healthcare Industry, Proactive self-starter, Internal Investigations, Performance Improvement, Mergers, Temporary Placement, Human Resources, Training, HRIS, Applicant Tracking..., Microsoft Office
Education
Southern New Hampshire University
Bachelor of Science (BS), Business Management
New Hampshire College
Associate of Science (A.S.), Business Administration and Management, General
Cigna September 2014 - Present
Cigna Healthcare June 2013 - September 2014
CIGNA Healthcare January 2012 - May 2013
CIGNA Healthcare September 2011 - May 2013
The Humane Society of the United States December 2011 - December 2012
Skills
Leadership Development, Microsoft Office, PowerPoint, Employee Relations, Organizational..., Microsoft Excel, Microsoft Word, Customer Service, Healthcare, Information Protection, HIPPA, Project Management, Medical Record Review, HEDIS, Time Management, Health Insurance, Medical Records, Leadership, Credentialing, Policy, Management, Research, Managed Care, Health Policy, Provider Relations, Medicare, Human Resources, HIPAA
Education
Southern New Hampshire University 2007 — 2011
Business Studies, Organizational Leadership
University of Nevada-Las Vegas 2008 — 2009
Goffstown High School
PharmaLink, Inc. Pharmaceutical Returns March 2015 - Present
Transworld Systems February 2014 - February 2015
CIGNA Healthcare February 2002 - October 2013
Express Scripts March 1997 - February 2002
Home Health Plus February 1993 - July 1997
Boeringer Ingelheim Pharmaceuticals January 1988 - January 1993
Skills
Systems Analysis, Informatics, Business Analysis, HIPAA, Data Analysis, Health Insurance, Pharmaceutical Industry, Disease Management, Reporting & Analysis, Healthcare, Reporting Systems, Ad Hoc Reporting, Marketing, Product Marketing, SDLC, Hospitals, Process Improvement, Managed Care, Pharmaceutical Sales, Pharmacy, Insurance, Team Building, Sales, Analysis, Strategic Planning, Pharmacists, Account Management, Utilization Management, NCQA, Quality Assurance, Sales Operations, HEDIS, Network Development, PPO, Clinical Research, Marketing Strategy, Social Media Marketing, Customer Service
Education
St. Louis University
Southern Illinois University, Edwardsville
Central Maine Power Company January 2013 - Present
Central Maine Power April 2006 - January 2013
Central Maine Power January 2000 - January 2006
CIGNA Healthcare April 1996 - 2001
Skills
Training, Management, Human Resources, Emergency Management, Employee Benefits, Smart Grid, Energy, Invoicing, Renewable Energy, Energy Efficiency, Healthcare, Energy Management, Change Management, Analysis, Power Generation
Education
Southern New Hampshire University 2013 — 2015
Master of Science (MS), Industrial and Organizational Psychology
Southern New Hampshire University 2010 — 2013
BA; Bachelors Degree, Psychology, Magna Cum Laude
Southern NH University 2001 — 2004
Associate of Arts (AA), Sociology
Cigna January 2015 - Present
CIGNA Healthcare April 2010 - January 2015
Household Finance 2006 - 2009
Skills
Account Management
Education
Slippery Rock University of Pennsylvania 1998 — 2004
BS, Marketing
Essence Healthcare September 2009 - Present
CIGNA Healthcare October 2005 - June 2009
US Army June 1990 - October 1992
Skills
Healthcare, Claims, Call Center, Customer Service, Insurance, Excel, Word, Microsoft Office, Research, Medicare, Outlook, Problem Solving, Windows, Health Insurance, Claim, Call Centers, HMO, HIPAA, Medical Billing, Provider Relations, Medicaid, Managed Care, EDI, Trizetto, Telegence, Medical Coding, ICD-9, Medicare Part D, HCPCS, Microsoft Word, Revenue Cycle, Healthcare Industry, CPT, Medical Terminology
Education
Southwestern Illinois College 1993 — 1995
Associate of Science, Psychology
Bridge Technical Talent April 2014 - Present
Hewlett-Packard January 2013 - April 2014
BCBSRI October 2008 - January 2013
BCBSRI February 2006 - October 2008
BCBSRI April 2004 - February 2006
ADVO September 2002 - April 2004
Cigna Healthcare June 2001 - May 2002
CIGNA Healthcare August 2000 - September 2001
Cigna Healthcare August 1998 - May 2000
Skills
Business..., Facets 4.71 (Certified..., HP Quality Center, LRSP, blueLYNCS (Pega..., MS Office Suite, SharePoint, CCMS, Softheon, HLI LEAP, Quality Center, Microsoft Office, Vendor Management, Business Analysis, Requirements Gathering, Data Warehousing, User Acceptance Testing, Visio, Analysis, Business Objects, Call Centers, Quality Assurance, Software Documentation, Testing, Training, Requirements Analysis, Business Requirements, SDLC
Education
Springfield Technical Community College 1989 — 1992
Associates, Law Enforcement
Cigna Home Delivery Pharmacy October 2014 - Present
Cigna Pharmacy August 2013 - October 2014
CIGNA Healthcare April 2012 - August 2013
CIGNA Healthcare May 2010 - March 2012
CIGNA Tel-Drug June 2007 - May 2010
CCC Information Services September 2004 - July 2006
First National Bank, SD September 2003 - June 2004
CIGNA Tel-Drug February 1999 - September 2003
Skills
Six Sigma, Leading Projects, Visio, Excel, Access, PowerPoint, Minitab, Web Sphere Business..., Blueworks IBM (modeling), Business Process..., Process Improvement, Call Center, Strategic Planning, Team Building, Project Management, Microsoft Excel, Projects, Management, Organization, Business Analysis, Vendor Management, Change Management, Business, Quality Assurance, Analysis, Business Process..., Operations Management, Call Centers, Business Process, Software Documentation, Healthcare, Business Strategy, Training, Insurance, Business Development, PMP, Human Resources, Program Management, Data Analysis, Leadership, Customer Service, Cross-functional Team..., Team Leadership, Coaching, Business Process..., Operational Excellence
Education
South Dakota State University 1999 — 2001
BS English,Communications, English, Speech & Computer Science
TIAA-CREF July 2011 - Present
NYC Department of Education January 2011 - July 2011
TD Bank April 2010 - January 2011
Moodys Corporation June 2009 - April 2010
Allergan April 2009 - June 2009
Freddie Mac September 2008 - March 2009
Wells Fargo February 2007 - September 2008
CIGNA Healthcare September 2006 - February 2007
Target Financial Services March 2006 - September 2006
Verizon November 2003 - March 2006
Skills
ETL, DB2, Datastage, Data Warehousing, Database Design, XML, Oracle, Unix, SQL, Informatica, Sybase, Data Modeling, Web Services, Agile Methodologies, Java, Architectures, Architecture, MQ, DB2 UDB, RTI, Message Queue, Agile, Scrum, Databases, PL/SQL, SDLC, Consulting, Solution Architecture, Information Analyzer
Education
South Dakota School of Mines and Technology 2000 — 2002
MS, Computers
FDA Associate. then Senior Med Dir.CIGNA Healthcare1995 - 2001
CIGNA Healthcare 1995 - 2001
Education
Spelman College
Southern Adventist University August 1999 - Present
CIGNA Healthcare July 1997 - August 1999
Samaritan Center May 1996 - August 1999
Skills
Financial Analysis, Microsoft Office, Accounts Receivable
Education
Walden University 2007 — 2009
B.S., Business Adminisitration - Management
Southern Adventist University 1993 — 1995
A.S., Accounting
A&S Corporate Benefit Solutions, LLC December 1999 - Present
Marsh & McClennan June 1998 - February 1999
Cigna Healthcare July 1994 - June 1998
Education
Southern Wesleyan University
Custom Performance Solutions April 2012 - Present
Aetna August 2011 - April 2012
Custom Performance Solutions, Inc. 2005 - September 2011
Pacificare Health Systems 2000 - 2005
Prudential Healthcare 1997 - 1999
CIGNA Healthcare 1995 - 1997
Home Quarter's Warehouse, Inc., 1994 - 1995
Neiman Marcus 1991 - 1993
Time Warner Inc., 1990 - 1991
Skills
Strategic Planning, Strategy, Business Development, Account Management, Employee Training, Sales Operations, Marketing, Training, Management, Sales
Education
Southern Methodist University 1981 — 1985
B.B.A., Marketing, Marketing, Minors: English and Studio Art
Main Line Animal Rescue 2009 - Present
Aetna December 2002 - July 2008
CIGNA Healthcare February 1976 - December 2001
Skills
Underwriting, Disability Insurance, Managed Care, Health Insurance, Insurance, Employee Benefits, Medicare, Brokers, Healthcare, Health Policy, Strategic Planning, Account Management, Process Improvement, HIPAA, Team Building, Health Savings Accounts, Claim, Long-term Care, Term Life Insurance, Sales, Benefits Administration, Provider Relations, Healthcare Industry
Education
Smith College
Bachelor of Arts, German Language and Literature
NRG Energy April 2010 - Present
Robert Half September 2009 - April 2010
CSC June 2008 - August 2009
CIGNA Healthcare July 2004 - June 2008
CDM Retirement Consultants, Inc. June 2003 - June 2004
Education
Slippery Rock University of Pennsylvania 1999 — 2002
BS, Finance, International Business
University of Pittsburgh 1998 — 1999
Finance
Blairsville HS
Cigna October 2014 - Present
CIGNA October 2008 - October 2013
CIGNA Healthcare March 2008 - October 2008
Health Net May 2007 - March 2008
GE Capital June 2006 - May 2007
CIGNA Healthcare October 2003 - June 2006
Skills
Web Applications, Agile Methodologies, Leadership, Process Improvement, Integration, SDLC, Operations Management, Six Sigma, Visio, Cross-functional Team..., Business Analysis, Vendor Management, Java, User Acceptance Testing, Project Management, Management, Testing, System Testing, Quality Assurance, Software Development, Software Documentation, Requirements Analysis
Education
Southern Connecticut State University 1986 — 1990
Empire BlueCross BlueShield December 2014 - Present
Empire BlueCross BlueShield October 2012 - December 2014
Empire BlueCross BlueShield February 2008 - October 2012
Other 2012 - 2012
United Healthcare 2003 - 2007
CIGNA Healthcare 2005 - 2006
Skills
Managed Care, Provider Relations, Contract Management, Health Insurance, Contract Negotiation, Healthcare Management, Healthcare, Health Plans, Network Development, Medicare, Health Policy, Healthcare Industry, PPO, HMO, HIPAA, Medicaid
Education
St. John's University, The Peter J. Tobin College of Business 2006 — 2010
Master's, Business Administration
William Paterson University of New Jersey 1998 — 2002
Bachelor, Sociology and Political Science
CIGNA Healthcare April 2008 - Present
Great-West Healthcare October 2001 - March 2008
ONE Health Plan July 2000 - September 2001
ONE Health Plan May 1999 - June 2000
Great-West Healthcare March 1992 - April 1995
Education
South Dakota State University 1982 — 1986
Bachelor's Degree, Journalism
Boehringer Ingelheim September 2012 - Present
Boehringer Ingelheim Pharmaceuticals January 2009 - August 2012
Boehringer Ingelheim Pharmaceuticals July 2006 - January 2009
Boehringer Ingelheim Pharmaceuticals April 2003 - July 2006
Boehringer Ingelheim Pharmaceuticals August 2002 - April 2003
Bayer Pharmaceuticals April 2000 - August 2002
Bayer Pharmaceuticals May 1999 - January 2000
Bayer Pharmaceuticals May 1998 - May 1999
CIGNA Healthcare January 1997 - May 1998
Skills
Managed Markets, Pharmaceutical Sales, Managed Care, Respiratory Therapy, Sales Effectiveness, Product Launch, Marketing, Pharmaceutical Industry, Cardiology, Oncology, Pulmonology, Neurology, Urology, Market Access, Endocrinology, Rheumatology, Market Analysis, Diabetes, Cross-functional Team..., Dermatology, Gastroenterology, Hypertension, Infectious Diseases, Nephrology, Therapeutic Areas
Education
Southern Connecticut State University
Cigna Healthcare October 2013 - Present
BlackBerry July 2010 - August 2013
DataViz, Inc. July 2000 - July 2010
Skills
Mobile Applications, Mobile Technology, Blackberry, Team Leadership, Mobile Devices, Testing, Agile Methodologies, Software Project..., Product Management, Agile Project Management, Telecommunications, Management, Project Management, Cross-functional Team..., Enterprise Software, Integration, Vendor Management
Education
Syracuse University
St. Lawrence University
Choicelinx January 2015 - Present
Fidelity Investments July 2013 - 2015
Fidelity Investments July 2006 - July 2013
Fidelity Investments 2000 - 2006
CIGNA Healthcare March 1998 - August 2000
Skills
Agile Methodologies, Oracle, Databases, Enterprise Software, Solaris, SDLC, DB2, Process Improvement, Websphere, Solaris, AIX, Linux,..., Sybase Adaptive Server,..., Unix Shell Scripting,..., Control-M, Actuate..., Requirements Analysis, Business Analysis, Software Project..., Unix, SQL, Microsoft SQL Server, Enterprise Architecture, Software Development, Project Management, Vendor Management, Integration, Program Management, Leadership, Visio, Requirements Gathering, Systems Analysis, Disaster Recovery, Testing, Data Warehousing, SOA
Education
Southern New Hampshire University 2006 — 2008
Bachelor's Degree, Computer Science
Aetna March 2014 - Present
Aetna June 2013 - March 2014
Aetna August 2012 - May 2013
Freedom Disability April 2011 - January 2012
Health Net May 2003 - April 2011
CIGNA Healthcare October 2000 - May 2003
St. Francis Hospital October 1998 - December 2001
Physicians Health Services 1995 - 1998
Physicians Health Services January 1989 - May 1995
Skills
Management, Medicare, Strategy, Cross-functional Team..., Process Improvement, Program Management, Business Process..., Healthcare, Managed Care, Leadership, Project Management, Insurance, Medicaid, Account Management, Health Insurance, Business Planning, Quality Assurance, Call Centers, Project Planning
Education
University of Missouri 1990 — 1991
Executive Program in Managed Care, Executive Program in Managed Care
Sacred Heart University 1984 — 1987
MBA, Business
Southern Connecticut State University 1978 — 1982
BS, Health Sciences
Project Management January 2013 - November 2013
The Hartford 2012 - August 2013
Prudential Financial April 2011 - November 2011
Strategic Marketing Communications November 2009 - March 2011
FM Facility Maintenance September 2008 - October 2009
CIGNA Healthcare June 1998 - March 2008
CIGNA June 1998 - June 2002
Keiler, Heagney & Ryan agencies July 1987 - May 1998
Skills
Brand Development, Marketing Communications, Marketing, Advertising, Direct Marketing, Integrated Marketing, Online Advertising, Marketing Strategy, Strategy, Public Relations, Strategic Communications, B2B, Brand Management, Corporate Branding, Newsletters, Account Management, Direct Mail, Leadership, CRM, Internal Communications, Marketing Management
Education
New York University - Leonard N. Stern School of Business
Master of Business Administration (MBA)
Smith College
BA
Aetna January 2015 - Present
Aetna March 2002 - December 2014
HCA July 2000 - March 2002
CIGNA Healthcare March 1999 - July 2000
Skills
Managed Care Contracting, Physician Practice..., Hospital Administration, Health Plan Operations, Quality Management, Strategic Planning, Regulatory Requirements, Telemedicine
Education
University of Houston-Clear Lake 1993 — 1996
MBA/MHA, Healthcare Administration
Southeastern Louisiana University 1989 — 1993
B.A, Business Administration
CIGNA Healthcare January 2009 - Present
Education
Southern New Hampshire University 2003 — 2006
BS, Information Technology
State of NH / Administrative Services July 2011 - Present
State of NH Bureau of Accounting August 2009 - July 2011
NH Insurance Department March 2007 - August 2009
CIGNA Healthcare March 2001 - August 2006
Providian Financial January 1996 - February 2001
Skills
Accounting, Auditing, Internal Controls, Financial Analysis, Financial Reporting, General Ledger, Variance Analysis, Account Reconciliation
Education
Southern New Hampshire University
Bachelor of Science, Business Administration
CIGNA Healthcare Provider Relations Sr. AssociateCIGNA HealthcareMay 2005 - January 2010
CIGNA Healthcare May 2003 - May 2005
CIGNA Healthcare September 2001 - May 2003
Skills
Customer Service, Microsoft Excel, Process Improvement, Microsoft Word, Time Management, Team Building, Public Speaking, Research, Management, Strategic Planning, Financial Analysis, HIPAA, Medicare, Medical Terminology, Training, Insurance, Outlook, Leadership, PowerPoint, Healthcare, Program Management, Coaching, Policy, Analysis, Microsoft Office, Team Leadership, Leadership Development
Education
South Carolina State University
ESPN January 2010 - Present
CIGNA Healthcare August 2009 - January 2010
ESPN August 2008 - August 2009
United Healthcare July 2005 - June 2008
Virtusa 2006 - 2007
CIGNA June 2001 - May 2005
hospital of saint raphael July 1989 - November 2000
mayo clinic 1983 - 1989
Education
St. Cloud State University 1974 — 1978
BA, Biomedical Science
Cretin Derham Hall 1970 — 1974
Memorial Healthcare System January 2015 - Present
Kaiser Permanente May 2013 - June 2014
PricewaterhouseCoopers August 2010 - May 2013
WellStar Health System July 2008 - July 2010
MedStar Health September 2004 - April 2008
CareFirst BlueCross BlueShield September 2003 - September 2004
CIGNA Healthcare May 2002 - April 2003
Maryland Department of Health and Mental Hygiene February 2001 - January 2002
Skills
Data Analysis, Healthcare, Strategic Planning, Performance Improvement, Healthcare Information..., Healthcare Management, Management Consulting, Coaching, Microsoft Office, Healthcare Consulting, Program Development, Training, Policy, Program Management
Education
The George Washington University 1998 — 2000
MPH, Epidemiology
Spelman College 1994 — 1998
BA, Psychology
Kaiser Permanente September 2010 - Present
Health Net September 2005 - September 2010
Cerner Health Insights July 2003 - September 2005
CIGNA Healthcare November 1998 - June 2003
Health Net August 1996 - November 1998
UCLA, Neuropsychiatirc Institutes & Hospital; UCLA Department of Psychology July 1994 - July 1996
SMU 1984 - 1988
Skills
Managed Care, Healthcare, Disease Management, Medicare, Healthcare Management, Health Policy, Healthcare Consulting, Healthcare Industry
Education
Stony Brook University 1988 — 1993
Ph.D., M.A., Clinical Psychology
Southern Methodist University 1984 — 1988
B.A., Psychology
CIGNA Healthcare 2001 - April 2013
Skills
SDLC, SOA, Data Warehousing, Requirements Analysis, Linux, Software Development, Enterprise Architecture, Business Analysis, DB2, Requirements Gathering, Integration, Oracle, SQL, Web Services, Solution Architecture, PL/SQL, Unix, Java Enterprise Edition, Testing, SharePoint, Java, Quality Assurance, Quality Center, XML, Databases, Business Process..., HTML, Weblogic, JavaScript, Project Management, Agile Methodologies, Business Intelligence
Education
Sri Venkateswara University 1990 — 1994
BTech, Engineering
CIGNA Healthcare September 2010 - Present
Center for Schools and Communities January 2007 - November 2010
Erie County Department of Health October 2001 - January 2007
Skills
Certified Child Safety..., Care Coaching, Working with Military..., SMART Goals into..., Compassion & Fatique..., Fundraising, Coaching, Public Health, Program Development, Healthcare, Training, Public Speaking, Case Managment, Strategic Planning, Wellness, Project Management, Non-profits, Program Management, Community Development, Marketing, Health Education, Health Promotion, Prevention, Grants, Motivational..., Community Outreach, Wellness Coaching, Budgets, Leadership Development, Grant Writing, Employee Wellness, Healthcare Management, Mental Health, Policy, Nutrition, Disease Management, Program Evaluation, Event Planning, Behavior Change, Teaching, Team Building, Volunteer Management, Media Relations, HIPAA, Employee Wellness..., Community Health, Newsletters, Health Insurance, Healthcare Industry, Social Services
Education
Slippery Rock University of Pennsylvania 1984 — 1988
Education, Health
Florida Institute of Technology
Master of Business Administration (MBA), Health/Health Care Administration/Management
Thomond College, Limerick, Ireland
Education
CIGNA Healthcare June 2000 - Present
Education
Southern Illinois University, Carbondale
Equifax Inc January 2011 - Present
Mercer Health & Benefits August 2006 - December 2010
Mercer Health & Benefits August 1998 - October 2003
Arthur Andersen 1996 - 1998
CIGNA Healthcare June 1994 - July 1996
Skills
Employee Benefits, Project Management, Leadership, Budgets, Wellness, Strategic Planning, Consulting, Human Resources, Recruiting, Strategy, Budget, Global Mobility, International Benefits, Program Management, Management, CRM, Process Improvement, Insurance, Benefits Administration
Education
Spelman College 1990 — 1994
BA, Economics
CIGNA Healthcare September 2012 - Present
Great American Supplemental Benefits September 2004 - September 2012
Verizon Enterprise Solutions Group April 1997 - November 2003
Skills
Call Center, Customer Service, Process Improvement, Customer Satisfaction, Team Leadership, Troubleshooting, Insurance, Customer Experience, Technical Support, Customer Support, Call Centers, Team Building, Business Analysis, Software Documentation, Vendor Management, Networking, Management
Education
Texas State University 1989 — 1991
Criminal Justice - Law Enforcement/Forensic Psychology
St. Edward's University 1986 — 1988
Criminal Justice - Corrections
Connected Healthcare Strategies January 2014 - Present
inGenius Prep March 2014 - March 2015
Yale University School of Management September 2008 - January 2014
Health Net Inc. July 2005 - September 2008
CIGNA Healthcare September 1999 - May 2005
Yale University School of Medicine 1989 - 1999
Skills
Negotiation, Business Process..., Strategic Planning, Strategy Development, Process Improvement, Healthcare, Change Management, Management Consulting, Compliance, Strategy, Data Analysis, Management, Risk Management, Business Development, Leadership, Health Insurance, Integration, Executive Management, Analysis, Consulting, Policy, Program Management, Managed Care, Mergers & Acquisitions, Product Management, Project Planning, Leadership Development, Insurance, Business Planning, Organizational..., Analytics, Contract Negotiation, Start-ups, Competitive Analysis, Project Management, Team Building, Business Strategy, Budgets
Education
Yale University - Yale School of Management 1985 — 1987
MPPM (MBA), Healthcare; Operations Management
Southern Connecticut State University
BS, Sociology
UnitedHealthcare January 2009 - Present
CIGNA Healthcare September 2004 - October 2008
Skills
Healthcare, Newsletters, Editing, Public Speaking, Email Marketing
Education
Springfield College 1990 — 1994
BA, Journalism
Cigna Healthcare July 2014 - December 2014
CIGNA Healthcare June 2012 - November 2012
ING July 2011 - November 2012
ING July 2010 - August 2011
The Hartford 2006 - October 2010
ING 2004 - 2006
Fusion Technologies 1998 - 2004
Magna Software 1990 - 1997
Skills
Business Analysis, Business Requirements, SDLC, PMO, Requirements Gathering, Requirements Analysis, Project Management, PMP, Project Portfolio..., User Acceptance Testing, Project Planning
Education
Simmons College
BS Mathematics
Valley Stream North
CIGNA Healthcare October 1996 - Present
Oxford Health Plans 1992 - 1996
Skills
People Development, Team Leadership, Strategic Financial..., Capacity Planning, Cross-functional Team..., Process Improvement, Six Sigma, Change Management, Continuous Improvement, Managed Care, Leadership, Outsourcing, Program Management, Call Centers, Management, Integration, Operational Excellence, PMO, Customer Experience, Business Strategy, Strategy
Education
Chase Collegiate 1984 — 1998
Southern Connecticut State University 1988 — 1992
BS, French and Secondary Education
Cigna Healthcare April 2015 - Present
Aetna July 2014 - April 2015
CIGNA Healthcare May 2006 - June 2014
Neighborhood Health Plan 2004 - 2007
CIGNA HealthCare December 1997 - November 2003
Matthew Thornton Healthplan May 1995 - December 1997
Education
University of New Hampshire 1985 — 1990
Bachelors, Psychology
Springfield College
Masters, Administration
Humana 2011 - 2013
UnitedHealth Group 2007 - 2009
CIGNA HealthCare 1999 - 2007
CIGNA HealthCare 1998 - 1999
CIGNA HealthCare 1996 - 1998
Skills
Health Insurance, Account Management, Insurance, Employee Benefits, Strategic Planning, Marketing, New Business Development, Customer Service, Customer Retention, Customer Satisfaction, Managed Care, Healthcare, Medicare, Process Improvement
Education
Saint Cloud State University - G.R. Herberger College of Business
Bachelor of Science, Business Finance
Time Warner Cable May 2015 - Present
Kinetic Solutions, LLC May 2012 - March 2015
Texas Health Presbyterian Hospital - WNJ February 2012 - May 2012
TrailBlazer Health Enterprises June 2010 - June 2011
Accent November 2009 - April 2010
Unifirst Holdings August 2008 - November 2009
CIGNA Healthcare October 2001 - May 2008
Huntington Apartments March 2001 - September 2001
Skills
Employee Benefits, Training, Process Improvement, Leadership, Management, Customer Service, Payroll, Insurance, Team Building, Employee Relations, Accounts Receivable, Marketing, Strategic Planning, Analysis, System Administration, Outlook, Sales, Budgets, Leadership Development, Customer Satisfaction, Coaching, Strategy, Human Resources, Microsoft Office, Account Management, Team Leadership, Healthcare
Education
Southeastern Oklahoma State University 2004 — 2008
Bachelor's, Business Management
Cognosante, LLC July 2013 - Present
CIGNA Healthcare March 2013 - July 2013
HP Enterprise Services June 2010 - March 2013
EDS, an HP company April 2007 - May 2010
HP Enterprise Services October 2006 - April 2007
HP Enterprise Services October 2005 - September 2006
Hewlett Packard, Inc (HP) formerly EDS April 2004 - October 2005
Hewlett Packard, Inc (HP) formerly EDS January 2002 - March 2004
The Hartford, Insurance Company, Inc. March 2000 - December 2001
Skills
Technical Leadership, Healthcare Information..., Information Technology, Full SDLC, Streamlining Complex..., Manage Complex Projects, Change Management, Project Management, Risk Management, Project Planning, Project Delivery, Software Project..., Application Lifecycle..., Full project lifecycle..., MMIS, Medicaid, Cross-functional Team..., Software Development, Issue Resolution, Issue Management, Program Management, Data Warehousing, CRM, SDLC, IT Outsourcing, Requirements Gathering, Requirements Analysis, HIPAA, Business Analysis, Service Delivery, EDI, Project Portfolio..., IT Strategy, IT Management, Enterprise Software
Education
Southern New Hampshire University 1978 — 1982
Bachelor of Science (B.S.), Marketing/Marketing Management, General
Parkridge Medical Center February 2007 - Present
Cigna Healthcare 2000 - 2007
Education
University of Tennessee at Chattanooga 1983 — 1986
BS, Nursing
Southern Adventist University 1978 — 1980
AS, Nursing
CIGNA Healthcare July 2008 - February 2009
Great-West Healthcare January 2002 - June 2008
Great-West Healthcare January 2001 - January 2002
General American Life Insurance Company March 1993 - January 2000
Education
Southeast Missouri State University 1972 — 1977
B.A., Sociology
CIGNA Healthcare
Skills
Insurance, Health Insurance, Team Building, Disability Insurance, Employee Benefits, Managed Care, Account Management, Underwriting, Life Insurance, Workers Compensation, Brokers, Health Savings Accounts, Medicare, Healthcare
Education
Southern Illinois University, Carbondale 1983 — 1986
Bachelor of Science (B.S.), Marketing, B
Columbia High School
CIGNA September 2012 - Present
Cigna Healthcare March 2011 - Present
CIGNA Healthcare - CIGNA Voluntary 2006 - March 2011
CIGNA 2002 - 2006
CIGNA Healthcare 1985 - 2002
Skills
Insurance, Healthcare, Underwriting, Account Management, Sales, Sales Management, New Business Development, Team Building, Brokers, Strategic Planning, Business Development, Contract Negotiation, Strategic Partnerships, Process Improvement, Coaching, Sales Operations, Cross-functional Team..., Strategy, Customer Service, Health Insurance, Salesforce.com, Leadership, Employee Benefits
Education
Smith College 1977 — 1981
Bachelor of Arts (B.A.), Econonics
Cigna Clinical Quality CoachCignaNovember 2013 - Present
CIGNA Healthcare March 2002 - November 2013
CIGNA Healthcare March 2004 - October 2013
CIGNA Healthcare October 2001 - March 2002
Coventry Healthcare May 2001 - October 2001
Aetna US Healthcare March 1999 - May 2001
Hartford Hospital July 1985 - March 2000
Skills
Utilization Management, Nursing, Healthcare Management, Hospitals, HIPAA
Education
Southern Connecticut State University 1981 — 1985
BSN, Nursing
Cigna May 2014 - Present
CIGNA Healthcare January 2012 - May 2014
Texas Health Resources May 2009 - December 2011
Dialysis Associates January 1999 - December 2011
Fresenius Medical Care January 1999 - December 2011
Dialysis Associates 1999 - 2001
Scott & White Healthcare 1995 - 1999
Medical University of South Carolina 1993 - 1995
Skills
Process Improvement, Quality Management, Quality Control, Hospitals, Healthcare Management, Healthcare, Healthcare Information..., Clinical Research, EMR, Critical Care, Surgery, Physician Relations, Medicine, Medicare, Managed Care, Patient Safety, Medical Education, Pediatrics, EHR, Transplant, Informatics, Utilization Management, Hospital Medicine, Dialysis, Board Certified, Physicians, Nephrology, Kidney Transplant, Disease Management, Healthcare Consulting, Peritoneal Dialysis, ICU, Quality Improvement, Hemodialysis, Family Medicine, Acute Care, Inpatient
Education
Southern Methodist University - Cox School of Business 2009 — 2011
MBA
University of Florida 1987 — 1993
Internal Medicine and Nephrology
Texas A&M University System Health Science Center -College of Medicine 1983 — 1987
MD, Medicine
Baylor Scott & White Health July 2015 - Present
NCI Building Systems June 2014 - June 2015
Trailblazer Health August 2010 - November 2012
Primary Medicine of Sherman August 2005 - May 2010
Cigna Healthcare October 2002 - March 2004
LTD Direct Marketing March 2001 - September 2002
Okmetic Inc. May 2000 - June 2001
United States Navy June 1993 - May 1996
Skills
Radar, Cpr Certified, Training, Microsoft Office, Emergency Management, Customer Service, Supervisory Skills, Leadership, Microsoft Word, Microsoft Excel, First Aid, Team Building, PowerPoint, Occupational Health, Public Speaking
Education
Southeastern Oklahoma State University 2012 — 2014
Bachelor of Science (B.S.), Occupational Safety and Health, Senior
Grayson County College 2004 — 2006
Associates, General Studies
Denison High School 1987 — 1991
Advanced High School Diploma
Cigna Healthcare July 2014 - Present
CIGNA Healthcare October 2008 - July 2014
TEKsystems July 2008 - October 2008
General Motors February 1998 - December 2006
Skills
Process Improvement, Visio, Business Analysis, Requirements Analysis, Software Development, SharePoint, Enterprise Architecture, Requirements Gathering, SDLC, Vendor Management, Microsoft SQL Server, Program Management
Education
Springfield Technical Community College 2007 — 2008
Information Technology, 4.0
Self Employed January 2011 - Present
CIGNA Healthcare January 2010 - December 2010
UCare April 2008 - September 2009
St. Joseph's Hospital HealthEast October 2006 - March 2008
St. Catherine University January 2005 - January 2007
Pathway Health Services June 2004 - September 2005
PILLSBURY BOARD & CARE HOME June 2004 - September 2004
MARRIOTT Corporation November 2002 - March 2004
CARE PROVIDERS OF MINNESOTA October 2000 - November 2001
Baird Kurtz Dobson February 2000 - October 2000
Skills
Healthcare Management, Managed Care, Nursing, Clinical Research, Hospitals, Home Care, Case Managment, Medicare, Program Development, Leadership, Training, Public Speaking, Leadership Development, Program Management, Quality Improvement, Staff Development, Neurology, Quality Assurance, Inpatient, Medicine, Healthcare, Clinical Directors, Clinical Operations, Clinical Outcomes, Clinical Risk Management, Clinical Excellence, Staff Oversight, Staff Management, Compliance Oversight
Education
College of St. Catherine
Registered Nurse
University of Minnesota-Twin Cities
Pre-Medical Coursework; Organic Chemistry Major
Travelers August 2011 - Present
CIGNA Healthcare March 2011 - August 2011
The Hanover Insurance Group August 2009 - August 2010
The Hartford Financial Services Company November 2003 - May 2009
GN Netcom September 2000 - January 2002
IBM 1984 - 2000
IBM 1984 - 2000
Skills
CBCP, Business Continuity, Business Continuity..., Insurance, Vendor Management, Risk Management, Process Improvement, Business Process..., Cross-functional Team..., Business Analysis
Education
Boston University 2006 — 2008
Masters Degree, Business Continuity and Emergency Management
Southern Connecticut State University 1980 — 1984
BS, Economics
CIGNA Healthcare January 2010 - January 2012
CIGNA Healthcare January 2002 - January 2010
Great-West Life and Annuity Insurance Company October 1997 - January 2000
American Management Systems May 1996 - October 1997
State Farm Insurance May 1991 - May 1996
Education
Southeast Missouri State University 1987 — 1991
Bachelor's degree, Computer Science
Hartford Life June 2007 - Present
CIGNA Healthcare May 1993 - June 2007
Skills
Insurance, Employee Benefits, Disability Insurance, Health Insurance
Education
St. Joseph's College
BS, Business Administration
Suffolk County Community College
AS, Business Administration
Prime Therapeutics February 2014 - Present
Prime Therapeutics June 2011 - February 2014
Prime Therapeutics January 2010 - June 2011
Prime Therapeutics September 2006 - January 2010
United Healthcare Pharmaceutical Solutions (now OptumRx) September 2005 - September 2006
CVS Caremark (fka Advance Paradign and AdvancePCS) December 1999 - September 2005
CIGNA Healthcare June 1998 - December 1999
Blue Cross and Blue Shield of Illinois June 1997 - June 1998
Blue Cross and Blue Shield of Illinois December 1993 - June 1997
Skills
Pharmacy Benefit..., Account Management, Employee Benefits, Strategy, Health Insurance, Managed Care, Medicare, Healthcare, Medicare Part D, Disease Management
Education
Southern Illinois University, Carbondale 1989 — 1993
Bachelor of Science (B.S.), Marketing
The Wequassett Resort and Golf Club July 2013 - Present
Anthem BCBS January 2010 - July 2013
Aetna January 2001 - February 2010
Cigna Healthcare January 1999 - January 2003
Aetna January 1982 - January 2001
MedSpan January 1996 - January 1998
Skills
Management, Sales, Strategy, Underwriting, Leadership, Brokers, Health Insurance, Insurance, Disability Insurance, Life Insurance, Start-ups, Healthcare, Strategic Planning, Marketing, Sales Management, Medicare, Managed Care, Benefits Administration, Health Savings Accounts, Employee Benefits, Disease Management, Claim, Health Policy
Education
Springfield College 1974 — 1978
BA, English
Almost Home Photography March 2012 - Present
Dwellworks, LLC May 2010 - Present
Aon Consulting June 2004 - September 2006
EchoStar Corporation July 2001 - July 2003
Adonix June 1998 - October 2000
Mellon Bank July 1993 - September 1998
CIGNA Healthcare September 1988 - July 1992
Westinghouse Electric Company June 1981 - September 1988
Skills
Coaching, Relocation, Customer Service, Real Estate, Management, Expatriate Management, Interior Photography, Employee Relations, Interviews, Team Building, Training, Personnel Management, Leadership, Human Resources, Policy, Photography, Contract Negotiation, Sourcing, Public Speaking, Sales, Talent Acquisition, Account Management, Strategic Planning, Performance Management, Marketing
Education
St. Francis University
MA, Human Resources Management
ConnectiCare February 2013 - Present
Healthtrax Fitness & Wellness January 2011 - January 2013
CIGNA Healthcare April 2007 - July 2010
AETNA January 2005 - April 2007
Cornell Scott - Hill Health Center January 1998 - January 2005
City of Hartford - Department of Health and Human Services January 1992 - January 1997
Skills
Resource Management, Health, Wellness, Health Promotion, Marketing Strategy, human performance, Productivity, health risk, Fitness, cycling, Health Marketing, Human Performance
Education
Southern Connecticut State University 1999 — 2001
Master, Public Health
The University of Connecticut
Bachelor of Science, Food Service Management
University of New Haven
Master, Nutrition Sciences
Insight Global March 2014 - Present
Currently unemployed - looking for a job April 2013 - March 2014
Office Team December 2012 - April 2013
Currently Unemployed October 2010 - December 2012
Rose International September 2010 - October 2010
CIGNA Healthcare January 2007 - December 2008
CVS Caremark Corporation January 2007 - December 2008
Advanced Computer Systems ACS December 2005 - July 2006
Bank of America May 2004 - October 2004
CVS Caremark Corporation May 2001 - October 2004
Skills
Microsoft Office, Lotus Notes, Web Content, Adobe Acrobat, Typing, Data Entry, Filing, Medical Records, Medical Assisting, X-ray, Medical Billing, Bill Payment, Account Management, Documentations, Military Personnel, Personnel Matters, Employee Benefits, Pharmacy Benefit..., Credit Cards, Open Enrollment, Fax
Education
St Philip's College 1980 — 1980
Niagara Falls High School 1975 — 1979
Community Health Systems April 2009 - Present
AllianceHealth Durant 2009 - Present
Durant Family Mediince Clinic June 2006 - September 2009
CIGNA Healthcare September 2001 - June 2006
Skills
Credentialing, Healthcare, Healthcare Management, Hospitals, Graduate Medical..., Public Health, Customer Service, Microsoft Excel, PowerPoint, Microsoft Word, Data Entry, Public Speaking, Outlook, Microsoft Office, Research
Education
Southeastern Oklahoma State University
The Hartford August 2011 - Present
The Hartford 2008 - August 2011
The Hartford 2006 - 2008
CIGNA Healthcare 2001 - 2004
CIGNA Healthcare 1994 - 2004
Education
Southern Connecticut State University 1984 — 1988
BA, Liberal Arts
University of Hartford
Education
CIGNA Healthcare February 1986 - Present
Skills
Insurance, HIPAA, Health Insurance, Customer Service, Employee Benefits, Process Improvement
Education
Webster University 2006 — 2011
Master's Degree, Business
Southern Illinois University, Edwardsville 1988 — 1996
Bachelor's Degree, Business Administration
Jefferson College 1981 — 1988
Associate's Degree, Pre-Business Administration
Wells Fargo Insurance Services USA, Inc. March 2011 - Present
CIGNA Healthcare January 2009 - December 2010
Great West Life January 1999 - December 2009
Skills
Disability Insurance, Health Insurance, Employee Benefits, Insurance, Underwriting
Education
Southern Illinois University, Edwardsville
LL Bean Inc November 2014 - Present
Reed's Machine Shop Inc 1979 - Present
LL Bean Inc June 2014 - October 2014
Accountemps March 2014 - May 2014
L L Bean Inc October 2013 - January 2014
Accountemps April 2013 - September 2013
Humana, Arcadian Health 2010 - 2013
Mercy Hospital, Accountemps 2006 - 2010
BONNEY Staffing Center 2006 - 2006
CIGNA Healthcare 1999 - 2005
Skills
Medicare, Data Entry, Invoicing, Accounts Payable, Accounts Receivable, Health Insurance, Payroll, Access, Management, Outlook Express, QuickBooks, HIPAA, Healthcare, Managed Care, Peachtree, Medicaid, Team Building, Microsoft Excel, Microsoft Word, Claim, Healthcare Information..., Employee Benefits, Hospitals, OSHA 10-Hour
Education
Southern Maine Community College
Associate's degree, Machine Tool Technology
University of Southern Maine
Education
CIGNA Healthcare March 2011 - Present
Independence Blue Cross August 2010 - February 2011
Education
Sri Venkateswara University 1999 — 2001
Florida Hospital North Pinellas August 2014 - Present
Evolent Health June 2013 - August 2014
Health Integrated January 2007 - March 2013
CIGNA Healthcare May 2000 - January 2007
Skills
Demonstrated success..., Vetting and managing..., URAC and NCQA..., Motivating staff to..., Client Relations, CORE COMPETENCIES, HealthCare Operations•..., Strategic Business..., Client Cultivation ..., Healh Coaching, Case..., Utilization Management, Healthcare, Healthcare Management, Program Management, Mental Health, Case Managment, Process Improvement, Leadership, Team Building, Managed Care, Disease Management, Wellness, Behavioral Health, Case Management, Clinical Research, HIPAA, Health Policy, Hospitals, Management, Medicaid, Medicare, Medicine, Outlook, Policy, Treatment
Education
Southern Illinois University, Carbondale 1990 — 1995
Masters in Social Work, Mental and Social Health Services and Allied Professions
CIGNA Healthcare December 2006 - Present
Arete Counseling June 2000 - December 2007
Contact Behavioral Health January 2005 - December 2006
Education
Webster University 1987 — 1990
Master of Arts (M.A.), Mental Health Counseling/Counselor
Southeast Missouri State University 1983 — 1987
Bachelor of Science (BS), Social Work
CIGNA Healthcare 2003 - 2012
UnitedHealthcare June 2001 - April 2002
Sprint Nextel November 1999 - June 2001
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft SQL Server, PowerPoint, QuickBooks
Education
South Suburban College 1999 — 2001
John F Kennedy HighSchool 1986 — 1990
Diploma, Education
CIGNA Healthcare January 2012 - Present
Skills
SDLC, Process Improvement, Healthcare Information..., Healthcare, Visio, Requirements Gathering, Business Analysis, Business Requirements, Requirements Analysis, Health Insurance, Software Documentation, EHR, Data Analysis, Vendor Management
Education
University of Phoenix 2006 — 2007
Masters, Business Administration and Management, General
College of St. Catherine 1987 — 1989
Bachelor of Arts (BA), Biology, General
UnitedHealth Group April 2014 - Present
UnitedHealth Group December 2012 - April 2014
Trailblazer Health Enterprises, LLC July 2011 - December 2012
CIGNA Healthcare October 2009 - August 2011
WWInvestment Group November 2007 - April 2009
Bank of America April 2007 - September 2007
Skills
Work Ethic, Integrity, Self-confidence, Track Record Of..., Teamwork, Communication, Customer Service, Analytical Skills, Computers, Flexibility, Adaptability, Interpersonal Skill, Management, Multi Tasking, Self Management, Passion to Succeed
Education
Southeastern Oklahoma State University 2002 — 2006
Bachelor of Science (BS), Design and Visual Communications, General
Accredo Healthcare - a Medco Company September 2006 - Present
Accredo Health Group September 2006 - Present
CIGNA Healthcare September 2005 - September 2006
Kelly Services ▪ CIGNA Corporation September 2005 - August 2006
Belk June 2003 - June 2005
Southern Wesleyan University August 2004 - May 2005
Southern Wesleyan University August 2000 - May 2003
Education
Kaplan Career Institute 2010 — 2010
Associate's degree, Medical/Clinical Assistant
Southern Wesleyan University 2000 — 2005
Bachelor's degree, Music, 3.5
Hospital owned practice September 2003 - Present
CIGNA Healthcare 1985 - 1994
Skills
Family Medicine, Board..., Healthcare Information...
Education
The University of Connecticut School of Medicine 1996 — 2000
Doctor of Medicine (MD)
Smith College 1977 — 1981
Bachelor of Arts (B.A.), History
CIGNA Healthcare March 2003 - Present
Cigna Investment Management March 2000 - Present
Skills
Customer Experience, Health Insurance, Customer Service, Claim Investigation, Claims Resolution, Claims Handling, Customer Oriented, Employee Benefits, Health, CRM, Underwriting, Disability Insurance
Education
Southwestern Illinois College 1997 — 1999
none, Business/Commerce, General
CIGNA Healthcare August 2008 - Present
Cigna 2007 - Present
Great-West Healthcare, now Cigna January 1984 - Present
Great West Helathcare August 1981 - January 1984
JoAnn Fabrcis February 1980 - August 1981
Education
South Dakota State University 1974 — 1978
Bachelor's degree, Family and Consumer Sciences/Home Economics Teacher Education
AXA Equitable July 2006 - Present
Cigna Healthcare October 2004 - May 2006
Gardner Bender May 2001 - February 2004
Education
University of Phoenix - Charlotte North Carolina Campus 2011 — 2014
South Piedmont Community College 2004 — 2004
Cigna Healthcare June 2008 - Present
Education
Cesar Chavez High School 2004 — 2006
South Mountain Community College