CIGNA HealthCare
Industry: Insurance company
DescriptionCigna is an American worldwide health services organization based in suburban Bloomfield, Connecticut and Philadelphia, Pennsylvania. Customer service: 020 8652 1313 Headquarters: Philadelphia, Pennsylvania, United States CEO: David Cordani (25 Dec 2009–) Subsidiaries: Express Scripts, Healthspring, Inc.,
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5,783 CIGNA HealthCare employees in database. Find out everything there's to know about CIGNA HealthCare employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
CIGNA HealthCare Employees
Kaiser Permanente December 2011 - Present
Kaiser Permanente August 2006 - November 2011
Cigna Healthcare September 2001 - August 2006
Skills
Registered Nurses, Process Improvement, Project Management, Improvement Advisor
Education
California State University-Los Angeles 2002 — 2003
Master of Science (MS), Health/Health Care Administration/Management
California State University-Los Angeles 2001 — 2003
Master of Science (MS), Nursing Administration
MedSynergies May 2012 - Present
Hospital Physician Partners March 2011 - April 2012
EmCare June 2009 - March 2011
North Texas Healthcare Solutions, LLC August 2008 - December 2010
IPC The Hospitalist Company, Inc. January 2004 - July 2008
Allied Surgical Centers Management, LLC May 2003 - December 2003
Megdon Enterprises, Inc. November 1998 - May 2003
FHC Management Services 1995 - 1997
CIGNA Healthcare 1989 - 1992
Skills
Strengthening Client..., Performance Metrics, KPI Dashboards, Strategic Leadership, Execution of Business..., Financial Modeling, Pro Forma Development, Thought Leadership, Action Plan Development, Maintaining Strong..., Operating Budgets, Revenue Cycle Management, Situational Leadership, Change Management, Physician Relations, Practice Management, Provider Relations, Team Building, Healthcare, New Business Development, Physicians, Contract Negotiation, Healthcare Management, Managed Care, Revenue Cycle, Healthcare Industry, Hospitals, Management, Medicare, CRM, HIPAA, Strategic Planning, Forecasting, EMR, Operations Management, Budgets, Business Planning, Analysis, Performance Improvement, Executive Management, Medicaid, Process Improvement, Leadership, Strategy, Mergers & Acquisitions, Healthcare Consulting
Education
California Lutheran University 1999 — 2002
MBA, Healthcare Management
California State University-Los Angeles 1982 — 1989
Bachelors, Business Administration
Ameritas November 2003 - Present
CIGNA Healthcare April 1996 - July 2003
FHP 1994 - 1995
Health Net 1991 - 1994
Skills
Dental, Medicare, Health Insurance, Employee Benefits
Education
Pepperdine University, The George L. Graziadio School of Business and Management 1980 — 1981
MBA, Business Management
California State University-Northridge
BA, Political Science and Business
Susquehanna Health June 2014 - Present
Cigna Healthcare August 2013 - Present
River Valley Regional YMCA, Williamsport Branch June 2012 - Present
2005-2008 January 2005 - Present
Pennsylvania College of Technology January 2013 - May 2013
Wellness Coaches USA June 2008 - July 2011
Solley Health Chiropractic August 2003 - July 2005
The Fitness FactoryGroup January 1999 - January 2005
Genesis Eldercare and Rehabilitation Services January 1998 - January 1999
Skills
Fitness, Wellness Coaching, Personal Training, Wellness, Exercise Physiology, Strength Training, Rehabilitation, Health Education, Exercise Prescription, Employee Wellness, Healthcare, Athletics, Injury Prevention, Lifestyle, Functional Training, Nutritional Counseling, Training, Corporations
Education
California University of Pennsylvania 2007 — 2008
DEGREE: Masters, Exercise Science; Health and Wellness Promotion, 4.0
Pennsylvania College of Technology
DEGREE: Bachelors of Applied, Health Studies; Therapeutic Exercise
Egoscue University 2003 — 2004
Certification, Postural Alignment
Pennsylvania College of Technology 1993 — 1996
DEGREE: Associates, Occupational Therapy
Coventry Health Care June 2008 - February 2012
University of Illinois at Chicago June 2007 - June 2008
Coventry Health Care July 2006 - June 2007
CIGNA Healthcare September 2005 - July 2006
UnitedHealthcare July 2004 - September 2005
Skills
Benefits Administration, Employee Benefits, Healthcare, Insurance, Account Management, Training, Customer Service, Marketing, Health Insurance, Management, New Business Development, CRM, Strategy, Budgets, Workers Compensation, Team Building, Recruiting, Process Improvement, Selling
Education
California State University-Chico 2000 — 2004
Bachelor of Science, Health Science
Holy Names High School 1996 — 2000
CIGNA Healthcare August 2003 - Present
Cigna May 1989 - August 2009
Provident Life and Accident Insurance Company April 1985 - May 1989
Skills
Healthcare, Time Management, Healthcare Information..., HIPAA, Healthcare Management, Process Improvement, Medicare, EMR, Health Insurance, Software Documentation, Data Analysis, Quality Assurance, Medicaid, Visio, Business Analysis, Project Management, Managed Care, Team Building, Insurance, Training, Employee Benefits, Outlook, Analysis, Strategic Planning, Management, Program Management, Leadership
Education
Bryan College 2008 — 2010
Bachelor of Science Business Administration, Management and Operations
Georgia Northwestern Technical College 1999 — 2009
Associate of Science (A.S.), Computer Science
Avasant, LLC January 2013 - Present
Sloan Solutions, LLC March 2010 - Present
Technosoft Corporation November 2010 - November 2012
Viant December 2001 - March 2010
PacifiCare June 1999 - December 2001
CIGNA Healthcare June 1996 - June 1999
Farmers Insurance June 1993 - July 1994
Skills
Business Development, Contract Negotiation, Operations Management, Business Strategy, Outsourcing, Direct Sales, Account Management, Process Improvement, Change Management, Consulting, Business Process, Project Management, Leadership, Strategic Planning, Analysis, Leadership Development, Six Sigma, Sales Operations, Cross-functional Team..., Start-ups, Vendor Management, Program Management, Strategy, CRM, Performance Management, P&L Management, Budgets, Executive Management, Management, Software Documentation, Product Management, Training, Financial Analysis, Product Development, Business Transformation, Personnel Management, Strategic Partnerships, BPO, Management Consulting, Team Building, Business Analysis, Business Process..., Business Process...
Education
University of Notre Dame - Mendoza College of Business 1994 — 1996
MBA, Operations and Marketing
California State University-Long Beach
BA, Economics
Los Alamitos High School
Villanova University
LSSS - Certified Lean Six Sigma Sensei, Six Sigma, Top 10%, Completed certification
California Horsetrader November 2006 - Present
CIGNA Healthcare 1999 - October 2006
PetSmart 1995 - 1997
Skills
Customer Service, Analysis, Microsoft Office, Excel, Organizing, Teamwork, Advertising, Word, Microsoft Word, Microsoft Excel, Data Entry, Editing, Account Management
Education
California State University-Fresno 1994 — 1998
Bachelor of Science (B.S.), Animal Sciences
Health Net March 2010 - Present
Cigna Healthcare January 2009 - February 2010
Blue Shield of California 1997 - 2004
Skills
Case Management, Managed Care, Utilization Management, Medicine, Medicare, Medicaid, Healthcare Management, HIPAA, Healthcare, Hospitals
Education
University of the Philippines 1966 — 1971
Bachelor of Science, Nursing
California State University-Los Angeles
Health/Health Care Administration/Management
Houzz April 2014 - Present
Smith Micro Software May 2008 - April 2014
CIGNA Healthcare 2006 - 2008
HRH 2005 - 2006
Innovative Dialysis Systems, Inc. 2002 - 2005
Marina Medical Billing Service Inc 1999 - 2002
Skills
Employee Relations, Employee Benefits, Human Resources, HRIS, Onboarding, Change Management, Budgets, Recruiting, ADP Payroll, Management, Talent Management, Applicant Tracking..., Process Improvement, Sales, Talent Acquisition, Benefits Administration, Outlook, Team Building, Personnel Management, Mergers & Acquisitions, Performance Management, Customer Service, College Recruiting, FMLA, Technical Recruiting, Employment Law, System Administration, New Hire Orientations, Deferred Compensation
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2010 — 2012
MBA
California State University-Long Beach - College of Business Administration 2001 — 2006
BS, Management
Hospice of the East Bay November 2014 - Present
Sutter Health Plan November 2013 - August 2014
Carlton Senior Living June 2009 - September 2013
Blue Shield 2006 - May 2009
United Behavioral Health 2003 - 2006
Saint Agnes Medical Center 2002 - 2003
CIGNA Healthcare 1997 - 2002
Skills
Forecasting, Financial Modeling, Budgets, Variance Analysis, Strategic Planning, Analysis, Leadership, Management, Project Management, Finance, Financial Analysis, Managed Care, Insurance, Process Improvement, Essbase, Financial Reporting, Employee Benefits, Strategic Financial..., Executive Management, Customer Service, Internal Controls, Strategy, Corporate Finance, Data Analysis, Business Development, Health Insurance, Start-ups, Hyperion Enterprise, Healthcare, Financial Accounting, Managerial Finance, Accounting, Microsoft Excel, Business Analysis, Financial Forecasting, Operations Management, Financial Planning
Education
University of Phoenix 1999 — 2001
MBA, Business
California State University, Fresno 1994 — 1997
BS, Finance
Tennessee Valley Authority January 2015 - Present
Unum June 2010 - January 2015
Unum August 2006 - June 2010
CIGNA Healthcare May 2001 - August 2006
CIGNA Healthcare January 2001 - January 2006
CIGNA Healthcare January 1999 - January 2000
CIGNA Healthcare January 1998 - January 1999
Healthsource-Provident January 1996 - January 1999
Provident Insurance Co January 1989 - January 1996
BCBS of TN August 1986 - August 1989
Skills
Microsoft Office, Budgeting, Analysis, Insurance, Financial Analysis, Excel, Financial Reporting, Outlook, Forecasting, Customer Service, Word, PowerPoint, Balanced Scorecard, Data Analysis, Capacity Modeling, Budgets, Microsoft Excel, Business Analysis, Microsoft Word, Customer Satisfaction, Team Building, Team Leadership, Business Planning, Process Improvement, Performance Management, Employee Benefits, Leadership, Call Centers, Risk Management, Health Insurance, Capacity Utilization, Management, Access, Training
Education
Liberty University 2011 — 2013
Master of Business Administration (MBA), Human Resources Development
Bryan College 1994 — 1996
Bachelor of Science, Business Administration
Leader's Ambition March 2012 - Present
Center for Creative Leadership January 1999 - Present
CGWA May 2005 - April 2013
Sprint 1997 - 1998
Unocal 1996 - 1997
CIGNA Healthcare 1994 - 1996
American Savings Bank 1993 - 1994
Skills
Leadership Development, Organizational..., Personal Development, MBTI, Executive Coaching, Leadership, Organizational..., Executive Development, Culture Change, Coaching, Training, Management, 360 Feedback, Career Development, Management Development, Workshop Facilitation, Employee Engagement, Organizational..., Program Facilitation, Staff Development, Management Consulting, Consulting, Facilitators, Facilitation, Emotional Intelligence
Education
California State University-Northridge
MA, Speech Communication
California State University-Long Beach
BA, Speech Communication
CVS Caremark Corporation May 2013 - Present
Cigna Investment Management April 2012 - May 2013
CIGNA Healthcare April 2010 - April 2012
Mearthane Products Corp. May 2009 - April 2010
Barclays April 2008 - July 2008
Skills
Actuarial Science, Pricing, VBA, Health Insurance, SQL, Portfolio Management, Pharmacy Benefit..., Financial Analysis, Analytical Modelling, Regulatory Compliance, Underwriting, SAS/SAS EG, Insurance, Investments, Financial Risk, Risk Management
Education
Bryant University 2008 — 2009
Master of Business Administration (MBA), Business Administration and Management
University of Nottingham 2004 — 2007
Bachelor of Science (B.Sc.), International Economics
St. Columba's College
Kaiser Permanente April 1998 - April 2015
National Vision Associates July 1996 - April 1998
CIGNA Healthcare May 1984 - February 1996
Skills
Healthcare, Healthcare Information..., Team Building, Strategic Planning, Hospitals, Healthcare Management, Leadership, HIPAA, Medical Devices, Cross-functional Team..., Clinical Research, Process Improvement, EHR, Training, Customer Service
Education
Southern California College of Optometry 1983 — 1984
AA, Optometric Technology
California State University-Los Angeles 1979 — 1983
BA, Health & Safety Studies
Just Plum Crazy, Ltd. April 2013 - Present
Independent Health Insurance Producers Assoc. (IHIPA) April 2012 - Present
Allstate Workplace Division June 2011 - Present
United Health Group March 2011 - Present
Aetna February 2011 - Present
CIGNA Healthcare January 2011 - Present
Aflac of NY March 2011 - June 2011
Skills
Marketing, Account Management, Sales, Marketing Communications, Marketing Strategy, Leadership, Salesforce.com, Training, Advertising, Customer Service, Social Media, New Business Development, Management, Employee Benefits, CRM, Public Relations
Education
Bryant and Stratton College 1994 — 1995
Associates, Marketing
east syracuse minoa
Fairfield Residential December 2014 - Present
ITT Technical Institute August 2012 - November 2014
Costco Wholesale September 2002 - September 2012
CIGNA Healthcare August 2011 - July 2012
Skills
Microsoft Office, Customer Service, Public Speaking, Higher Education, PowerPoint, Microsoft Excel, Research, Microsoft Word, Teaching, Leadership, Social Media, Training, Team Leadership, Team Building, Recruiting, Sales, Account Management, Event Planning, New Business Development
Education
California State University San Marcos 2013 — 2014
HIT Certificate, Healthcare Information Technology, 3.80 GPA
University of Utah 2007 — 2010
Bachelor of Science (BS), Business/Communications
Carlsbad High 1996 — 1999
High School
Sales Concepts Incorporated June 2011 - Present
Home Fields, Inc. 2007 - 2011
Sales Concepts Incorporated 1997 - 2003
Inter-Sport Publications 1994 - 1997
CIGNA Corporation 1993 - 1993
CIGNA Healthcare 1989 - 1990
CIGNA Healthcare 1986 - 1989
Skills
Sales Process, Sales Management, Business Planning, Coaching, B2B, Sales, Selling, Account Management, Sales Presentations, Selling Skills, New Business Development, Cold Calling, Solution Selling, Customer Service, Production Planning, Lead Generation, Instructor-led Training, Public Speaking, Sales Operations, Salesforce.com
Education
Bryant and Stratton College
Cigna Global Health Benefits September 2011 - Present
CIGNA International June 2006 - September 2011
The Segal Company December 1999 - May 2006
Acuff & Associates, Inc. March 1995 - November 1999
CIGNA Healthcare January 1991 - February 1995
Skills
Employee Benefits, Health Insurance, Underwriting, Benefits Administration, Healthcare, Brokers, New Business Development, COBRA, Pensions, Account Management, Strategic Planning, Vendor Management, Managed Care, Benefits Design, Health Savings Accounts, Expatriate Management, CRM
Education
Bryant University 1986 — 1990
BS
Richmond, The American International University in London 1988 — 1989
Cigna November 2013 - Present
City of Pasadena June 2012 - October 2013
CIGNA Healthcare July 2011 - May 2012
Skills
Public Health, Community Outreach
Education
California State University-Los Angeles 1998 — 2002
Bachelor of Science Nursing, Registered Nursing/Registered Nurse
Executive Healthcare Consulting 2003 - Present
Florida Hospital 2012 - 2014
Women's Care of Florida, LLC 2000 - 2003
Lenox Hill Hospital 1997 - 2000
St. Luke's-Roosevelt Hospital Center 1995 - 1997
Cigna Healthcare 1991 - 1995
Skills
Healthcare, Leadership, Change Management, Start-ups, Operations Management, Physician Relations, Strategic Planning, Physician Network..., New Business Development, Contract Negotiation, Culture Change, Business Strategy, Physicians, Hospitals, Healthcare Management, Mergers & Acquisitions, Team Building, Managed Care, Strategic Planning &..., Revenue Cycle, Budgets, Top Talent Acquisition..., Human Resources, Leadership Development, Healthcare Consulting, Cross-functional Team..., Public Speaking, Process Improvement, Performance Improvement, Marketing Strategy, Fundraising
Education
California State University-San Bernardino - College of Business and Public Administration
MBA, Human Resources & Labor Relations
Loma Linda University
Bachelor of Science (BS), Psychology and Business Administration
UnitedHealth Group April 2011 - Present
UnitedHealth Group March 2008 - April 2011
CIGNA HealthCare July 2005 - March 2008
Education
Bryan College 2009 — 2010
M.B.A, Business
CSAS 1984 — 1991
H.S. Diploma, College Prep
CIGNA Healthcare February 2013 - Present
CIGNA Healthcare February 2008 - February 2013
SCAN Health Plan 2004 - 2008
Universal Care 2001 - 2004
Universal Care 1997 - 2001
Universal Care 1997 - 1997
Universal Care 1995 - 1997
Universal Care 1991 - 1995
Professional Nutrition Services 1980 - 1991
Skills
Medicaid, Microsoft Office, Healthcare, Healthcare Management, Managed Care, Medicare, Cultural and Linguistic..., Multicultural..., Health Management, Cultural Competency, Membership Retention, Training & Development, Health Insurance, Training, Healthcare Industry, Quality Improvement, Multicultural..., Public Speaking, HIPAA, Public Health, Disease Management, Clinical Research, Utilization Management, Healthcare Consulting, Case Management, Physician Relations, Hospitals
Education
California State University-Long Beach 1977 — 1980
Master of Arts (M.A.), Dietetics/Dietitian
California State University-Long Beach 1977 — 1980
Gerontology Certificate, Gerontology
California State University-Long Beach 1973 — 1977
Bachelor of Science (BS), Dietetics and Clinical Nutrition Services
CIGNA Healthcare June 2006 - Present
Health Net 1998 - May 2006
Education
UC Berkeley Extension
Certification, Teaching English as a Second or Foreign Language/ESL Language Instructor
The University of Texas at Austin 1986 — 1990
BA, Middle Eastern Studies, International Affairs
California State University-East Bay
MPA, Public Administration, Public Policy
State Volunteer Mutual Insurance Company March 2009 - Present
UnitedHealthcare August 2002 - March 2009
CIGNA Healthcare July 1993 - August 2002
Skills
Process Improvement, Healthcare, Strategic Planning, Customer Service, Healthcare Management, Data Analysis, Insurance, Healthcare Information..., Hospitals, Leadership, HIPAA, Healthcare Consulting, Medicaid, Project Management, Software Documentation
Education
California State University-Sacramento 1976 — 1979
BSN, Nursing
At Large Instructional DesignerAmgenFebruary 2009 - August 2009
CIGNA Healthcare October 2008 - February 2009
Genius LLC July 2008 - September 2008
British Petroleum April 2008 - June 2008
CUNA Mutual January 2008 - March 2008
Amgen March 2006 - January 2008
GMAC October 2005 - April 2006
Amgen Sales and Marketing April 2005 - November 2005
Pfizer August 2003 - November 2005
SAIC 1998 - 2003
Skills
Web Content, Business Analysis, Project Management, Grant Writing, Manufacturing, Online Help, Online Research, Biotechnology, Quality Assurance, Business Process Mapping, ERP, Journalism, Entertainment, Insurance, Petroleum, Publishing, Proofreading, Technical Writing, Literature, Books, Copy Editing, Software Documentation, Program Management, Poetry, Training, Editing, Creative Writing, Published Author, Content Strategy, Newsletters, Publications, Editorial, Copywriting, Content Development, Press Releases, Speech Writing, Content Management, Fiction, Instructional Design, Translation, Freelance Writing, Captivate, E-Learning, Feature Articles, Research, Blogging, Short Stories, Analysis, Magazine Articles, Non-fiction
Education
University of Southern California 1991 — 1993
Masters, Professional Writing
California State University-Long Beach 1989 — 1991
MA (ABT), English Literature
University of California, Berkeley 1989 — 1989
Semester Abroad in Paris, 1920's Literature
California State University-Long Beach 1986 — 1988
BA, English
Stiefel, a GSK company January 2014 - Present
Philips May 2009 - December 2013
Merck January 2005 - December 2008
King Pharmaceuticals January 2001 - December 2004
E. & J. Gallo Winery January 1999 - December 2000
CIGNA Healthcare January 1997 - December 1998
Skills
Sales, Pharmaceutical Sales, Medical Devices, Product Launch, Sales Operations, Account Management, Sales Process, New Business Development, Strategic Planning, Capital Equipment, Sales Presentations, Key Account Management, Selling, Marketing Strategy, Cold Calling, Healthcare, Dental Care, Oncology
Education
Bryant College
Bachelor of Science in Business Administration
Newington High School
Mercer December 2013 - Present
Mercer June 2011 - December 2013
Bryant University September 2007 - May 2011
CIGNA Healthcare June 2010 - August 2010
Bryant University Institute for Leadership Development May 2009 - July 2010
PricewaterhouseCoopers ACLI hosted at Bryant University March 2008 - July 2010
Skills
Teamwork, Excel, Healthcare Consulting, Underwriting, Data Analysis, Employee Benefits, Training, Microsoft Excel, Management, Leadership
Education
Bryant University 2007 — 2011
Bachelor of Science, Actuarial Mathematics; Double Minor: Finance & Business Administration
Bryant University 2007 — 2011
Bachelor of Science, Actuarial Math
CIGNA Healthcare June 2012 - Present
CIGNA Healthcare August 2011 - May 2012
Douglas County School District 2006 - 2011
Skills
Managed Care, HIPAA, Microsoft Excel, Customer Service, Analysis, Process Improvement, Health Policy, Insurance, Employee Benefits, Healthcare, Vendor Management, PowerPoint, Benefits Administration, Health Insurance, Healthcare Industry, Training, Team Building, Management, Project Management, Health Education, Provider Relations, Leadership, Recruiting, Employee Relations, Leadership Development, Outlook, Human Resources, Strategic Planning, Performance Management, Staff Development, Public Speaking, Organizational..., Medicare, Account Management
Education
California State University-Northridge 1996 — 1999
Liberal Studies, Education
CIGNA Healthcare October 2012 - Present
Minneapolis Institute of Arts October 2013 - November 2013
Marketing Lab August 2012 - August 2012
Minneapolis Institute of Arts August 2011 - May 2012
Minneapolis Institute of Arts June 2010 - December 2010
Gustavus Adolphus College June 2006 - August 2008
Skills
Photoshop, Illustrator, After Effects, Dreamweaver, Animation, Ink, Final Cut Express, Lightroom, Digital Photography, Mac, Adobe Creative Suite, Drawing
Education
Minneapolis College of Art and Design 2008 — 2012
Bachelor of Fine Arts, Illustration
Burren College of Art 2010 — 2010
UnitedHealth Group August 2012 - Present
UnitedHealth Group September 2008 - August 2012
UnitedHealth Group January 2004 - August 2008
ARINC 2003 - 2004
CIGNA Healthcare 2001 - 2003
Kaiser Permanente 1994 - 2001
Skills
Data Analysis, Problem Solving, Strategic Planning, Healthcare, Process Improvement, Budgeting, Excel, Managed Care, PowerPoint, Access, Financial Analysis, Business Analysis, Visio, Process Engineering, Forecasting, Business Intelligence, Budget Management, Performance Measurement, Performance Metrics, Analysis, Medicaid, Healthcare Industry, Program Management, Microsoft Excel, HMO, HIPAA, Network Development, Medicare, Health Policy, Budgets, Software Documentation, Healthcare Management, Health Insurance, Finance, Insurance, Provider Relations, Project Management, Cross Functional Team..., Business Process..., Performance Improvement, Medicaid Managed Care, Change Management, Healthcare Consulting, Leadership, Cross-functional Team..., Team Building, Management, Customer Service, Utilization Management, Healthcare Information...
Education
Bryant University 1989 — 1993
B.S., Business
CIGNA Healthcare September 2006 - Present
Independent Health March 1999 - January 2007
United Saudi Bank November 1993 - January 1999
National Bank of Egypt November 1990 - November 1993
Skills
PMP, SDLC, MS Project, Visio, Data Warehousing, Application Development, User Acceptance Testing, Business Analysis, DB2, Process Improvement, Six Sigma, Access, SQL, Software Project..., Requirements Analysis, Project Planning, HIPAA, EDI, Informatica, Software Development, Team Leadership, COBOL, Software Documentation, Database Design, Project Management, Systems Analysis, Cross-functional Team..., Requirements Gathering, Testing, SharePoint, Enterprise Software, Business Requirements, IT Strategy, Business Intelligence
Education
Cairo University 1987 — 1990
Graduate Diploma, Applied Statistics
Zagazig University 1982 — 1986
Bachelor's, Economic and Accounting
MassMutual Financial Group Strategy ConsultantMass MutualOctober 2011 - October 2013
MassMutual Financial Group February 2010 - October 2011
CIGNA Healthcare 1979 - 2009
Skills
Process Improvement, Business Process..., Business Analysis, Strategic Planning, Change Management, Risk Management, Team Leadership, Financial Modeling, Analysis, SDLC, Six Sigma, Operations Management, Insurance, Business Strategy, Vendor Management, Strategic Financial..., Forecasting, Team Building, Finance, Cross-functional Team..., Leadership, Financial Analysis, Financial Services, Business Process, Strategy, Mergers & Acquisitions, Executive Management, Budgets, Program Management, Management, Business Intelligence, Management Consulting, Data Analysis, Access, Business Planning, Financial Reporting, Managerial Finance, Banking, Visio
Education
Bryant University 1977 — 1979
BS, Accounting
ADP March 2014 - Present
ADP January 2013 - March 2014
CIGNA Healthcare 2008 - 2012
CIGNA Healthcare 2002 - 2008
Unilever 2000 - 2002
Andersen Consulting 1994 - 1997
Skills
Managed Care, Healthcare, Consumer Healthcare, Health Insurance, Health Savings Accounts, Employee Benefits, Insurance, Executive Management, Process Improvement, Vendor Management, Strategic Planning, Business Process..., Cross-functional Team..., Segmentation, Product Development, Product Management, Product Marketing, Strategy
Education
Vanderbilt University 1997 — 1999
Master of Business Administration (MBA), Business Administration and Management, General
Bryant College 1989 — 1993
BS, Business Administration and Management, General
Pettitt's Tax Serivce January 2012 - April 2014
Cigna Healthcare August 2006 - December 2013
McDonald's Corporation April 2006 - August 2006
CVS Pharmacy January 2004 - December 2005
Skills
Customer Service, Telephone Skills, Employee Training, Insurance, Bookkeeping, Policy, Healthcare, Tax, Health Insurance, Employee Benefits, Call Centers, Data Entry, Claim, Disability Insurance, Access, Outlook, Spreadsheets
Education
Bryan College 2012 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.7
Georgia Northwestern Technical College 2004 — 2006
Associate's degree, Business Administration and Management, General
Dalton State College 2002 — 2004
Elementary Education and Teaching
Montague Elementary School September 2003 - Present
Sparta Middle School September 2000 - June 2003
CIGNA Healthcare June 1996 - May 2000
Skills
Teaching, Curriculum Development, Curriculum Design, Staff Development, Public Speaking, Special Education, Elementary Education, Higher Education, Classroom Management, Classroom, Cpr Certified, Nursing
Education
Trinity International University 1969 — 2003
Bachelor of Arts (B.A.), Spanish/ Secondary Education
Caldwell College 1998 — 2000
NJ State Certified School Nurse, School Nursing, Post BA
County College of Morris 1985 — 1990
Associate of Science (A.S.), Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
Directors Guild of America March 2015 - Present
Dickerson Employee Benefits December 2014 - March 2015
Anthem October 2007 - December 2014
CIGNA Healthcare March 2002 - March 2003
Health Net January 1996 - August 2001
Skills
Software Documentation, Access, Customer Service, Training, Performance Appraisal, Management, Leadership, Call Centers, Claim, Social Media, Outlook, Insurance, Employee Benefits, Databases, Coaching, Strategic Planning, Vendor Management
Education
University of Phoenix-Southern California Campus 2000 — 2002
Information Technology
California State University-Northridge 1991 — 1995
Biology, General
UCSC 1989 — 1990
Hilton Grand Vacations September 2013 - Present
CIGNA Healthcare February 2013 - Present
Balancing Life's Issues February 2013 - Present
Corporate Wellness International 2012 - Present
ITT Exelis Systems February 2012 - September 2012
Skills
Wellness Coaching, Wellness, Nutrition, Fitness, Nutritional Counseling, Personal Training, Fitness Training, Weight, Wellbeing, Lifestyle, Sports Nutrition, Supplements, Strength Training, Nutrition Education, Leadership, Corporations, Public Speaking, Employee Wellness, Coaching, Healthcare, Lifestyle Coaching, Event Management, Program Management
Education
California State University-Northridge
Radio, Television and Film
Healthcare Organizations/Non-Profit January 2004 - Present
Cigna Healthcare November 2003 - October 2004
Great West Health Care July 1998 - November 2003
California Department of Managed Health Care November 1997 - July 1998
Prudential January 1989 - October 1997
Skills
Healthcare, Physicians, Policy, Nursing, Utilization Management, Social Networking, Case Management, Training, Clinical Research, Health Policy, Quality Management, NCQA, HEDIS, Report Writing, Resume Writing, Technical Writing, Editing, Creative Writing, Health Care Studies, Statistical Data..., Regulatory Requirements, Regulatory Submissions, Operations Management, Project Management, Coaching
Education
University of California, Los Angeles 1986 — 1988
Master of Science (MS), Public Health
California State University-Los Angeles 1976 — 1979
Bachelor's of Science, Nursing, Registered Nursing/Registered Nurse
The Fresh Experience-Book writing May 2014 - Present
The Fresh Experience December 2010 - Present
Rocky Mt. Healthplans/CNIC April 2010 - December 2010
CIGNA Healthcare October 2008 - July 2009
Great-West Healthcare January 2006 - July 2007
Great-West Healthcare April 2001 - December 2005
Great West Healthcare April 2001 - December 2005
Pacificare of Colorado July 1999 - December 2000
PacifiCare June 1999 - December 2000
Pacificare of Colorado July 1997 - July 1999
Skills
Excel, Word, Guitar, Professional Speaking, Bassist, Access, PowerPoint, Data Mining, Data Analysis, Data Entry, Outlook, Ten Key, Mathematics Education, Microsoft Word, Microsoft Excel, Motivational Speaking, Negotiation, Software Documentation, Management, Microsoft Office, Music, Insurance, Editing, Customer Service, Public Speaking, Coaching, Team Building, Marketing, Hospitals, Leadership, Training, Employee Benefits, Analysis, Healthcare, Event Management, Guitarist, Sales, Process Improvement, Social Media, Nonprofits, Entertainment, Visio, Songwriting, Social Media Marketing, Facebook, Strategic Planning, Project Management, Time Management, Program Management, Event Planning
Education
Dick Grove School of Music 1985 — 1986
N/A, Music Theory/Guitar Improvisation/Music Business Contract Law
California State University-Northridge 1980 — 1986
BS Degree, Business Administration-Marketing
Beverly Hills High School 1970 — 1974
General, General
C.D. Burnett/ASPS June 2012 - Present
Kaiser Permanente June 2011 - Present
ASPS July 2010 - Present
MEND May 2011 - August 2012
Blue Shield of California November 2010 - December 2010
Kaiser Permanente September 2006 - August 2010
Kaiser Permanente November 2004 - September 2006
CIGNA Healthcare February 2000 - November 2004
Traveler's Insurance 1990 - 1993
PacifiCare 1985 - 1989
Skills
Health Insurance, Policy Analysis, Problem Solving, Word, EMR, Healthcare, Documentation, Business Analysis, Mentoring, Visio, Data Analysis, Requirements Analysis, Customer Service, PowerPoint, Excel, Microsoft Office, Customer Relations, Analysis, Troubleshooting, Team Building, MS Project, Coaching, Administration, Compliance, Project Planning, Resource Management, Quality Assurance, EHR, Budgeting, Organizational..., Public Speaking, Team Leadership, Research, SharePoint, User Acceptance Testing, Microsoft Excel, Software Documentation
Education
California State University-Northridge 1999 — 2003
Master of Public Administration (MPA) B.A, Sociology
PMTA 2013 — 2013
Project Management-PMP Certification
CompTia 2008 — 2008
CTT+
Life Office Management Association (LOMA) 1991 — 1991
Certificate, Life and Health Insurance
CIGNA Healthcare May 2009 - Present
CIGNA Healthcare August 2006 - May 2009
Skills
Customer Service, Team Building, Process Improvement
Education
Bryan College 2009 — 2011
MBA, Business Administration
Bryan College 2005 — 2007
BS, Business Administration
Heritage Provider Network February 1998 - Present
Sea View Medical Group December 1995 - January 1998
MEDCO Associates February 1991 - December 1995
CareAmerica January 1990 - January 1991
American Health, Inc. (Lynwood, CA) September 1989 - January 1990
CIGNA Healthcare December 1984 - September 1989
Skills
Medicaid, Medicare, HIPAA, Managed Care, Process Improvement, Healthcare, Healthcare Management, Healthcare Consulting, Provider Relations, Contract Negotiation, Account Management, Health Insurance, Business Development, Team Building, Strategic Planning, Marketing, Healthcare Industry, Leadership, Insurance, Program Management, Data Analysis, Management, Marketing Strategy
Education
California State University-Northridge 1983 — 1987
BA, Psychology
Hardin-Simmons University 1983 — 1984
Psychology
Glendale Community College (CA) 1980 — 1983
AA, General Education
Glendale High School 1977 — 1980
Cigna HealthCare May 2014 - Present
Cigna HealthCare June 2013 - May 2014
CIGNA HealthCare June 2002 - May 2013
Cigna HealthCare June 1999 - June 2002
Cigna Healthcare May 1998 - June 1999
Cigna HealthCare March 1995 - May 1998
Skills
Employee Benefits, Program Management, Customer Service, Healthcare, Health Insurance, Sales, HIPAA, Benefits Administration, 2002 - Current..., Health Savings Accounts, Flexible Spending..., Compliance, Written & Oral...
Education
California State University, Fresno 1988 — 1993
California State University San Bernardino (CSUSB) September 2013 - Present
University of California Merced December 2006 - August 2013
UC Merced November 2001 - December 2006
UCLA February 2001 - November 2001
UCLA October 1998 - February 2001
UCLA December 1997 - October 1998
UCLA June 1994 - December 1997
CIGNA Healthcare January 1989 - June 1994
Skills
Start-ups, Non-profits, Higher Education, Community Outreach, Policy, Public Speaking, Fundraising, Staff Development, Teaching, Strategic Planning, Microsoft Office, Grant Writing, Event Planning, Healthcare, Public Health, Budgets, Program Development, Research, Event Management, Microsoft Excel, Nonprofits, Project Planning, Customer Service, Project Management, Training, Change Management, Management, Organizational..., Program Evaluation, Leadership Development, Leadership, Data Analysis
Education
California State University-Northridge 1994 — 2000
MBA, MIS/Business Administration
Woodbury University 1990 — 1993
BS, Business/Accounting
Cintas December 2014 - Present
Cintas Corporation May 2013 - December 2014
Cintas Corporation September 2010 - May 2013
Cintas Corporation June 2007 - September 2010
Cintas Corporation May 2004 - June 2007
Cintas Corporation June 2001 - May 2004
Cintas Corporation June 1999 - June 2001
CIGNA Healthcare June 1997 - September 1998
Big Y Foods June 1994 - June 1997
Skills
Cold Calling, Sales Process, Sales Presentations, Solution Selling, Account Management, B2B, Sales Management, Direct Sales, Sales Operations, Customer Retention, Leadership, Business Development, CRM, Lead Generation, New Business Development, Sales, Selling, Team Building
Education
Bryant University 1995 — 1999
Bachelor's degree, Business Administration and Management, General, 3.4 out of 4.0
Towers Watson 2013 - Present
Blue Shield of California 2011 - 2013
Kaiser Foundation Health Plan 2009 - 2011
WellPoint/Anthem June 2003 - December 2009
CIGNA Healthcare April 2001 - May 2003
Health Net February 1995 - March 2001
Skills
Strategic Financial..., Financial Analysis, Health Insurance, Health Economics, Hospital Operations, Pharmacy Operations, Insurance Pricing, Pharmacy Benefits..., Cross-functional Team..., Database Design, Project Management and..., Capital and Real Estate..., Team Leadership and..., Financial Modeling, Economic Modeling, Healthcare Reform, Contract Analysis, Revenue Forecasting, Forecasting, Marketing Strategy, Strategic Planning, Cost Management, Cost Reduction..., Financial Presentation, Business Change..., Cognos, Siebel, G&A analysis, Membership Retention, Accounts Receivable, Insurance Claims, Predictive Modeling, Contract Development, strategic committee..., Monthly Close, Financial Statement..., M&A due diligence, Risk Management, Risk Assessment, Risk Mitigation, Training & Development, formulary analysis, Committee Management, Team Leadership, Pharmacy Benefit..., Insurance, Medicare, Financial Reporting, Mergers & Acquisitions, Analytics
Education
California State University (undergrad - Finance/Marketing) University of La Verne (MBA) 2001 — 2003
Master of Business Administration, Business Administration and Management, General
California State University-Northridge 1990 — 1994
Business Administration, Finance/Marketing
CIGNA Healthcare May 2005 - Present
RjR Cable & Wiring June 1990 - Present
Skills
Financial Analysis, Financial Modeling, Insurance, Strategic Financial..., Managed Care, Customer Service, Leadership, Financial Reporting, Management, Process Improvement, Microsoft Office, Project Management, Strategic Planning, HIPAA
Education
California State University-Dominguez Hills 1980 — 1984
AA, Electronice/Mass Communication
ALLIED ELECTRONICS, INC. December 2010 - Present
AMREL February 2003 - December 2008
CIGNA Healthcare March 2002 - November 2002
USMP July 1999 - March 2002
HealthCare Synergy January 1996 - July 1999
Skills
Lead Generation, Salesforce.com, Market Research, Customer Acquisition, Segmentation, Customer Retention, Prospect Research, Product Marketing, Email Marketing, Marketing Communications, Marketing Strategy, Competitive Analysis, Direct Marketing, B2B Marketing, Web Analytics, Database Marketing, Marketing, Product Development, B2B, Management, Market Analysis
Education
California State University-Long Beach - College of Business Administration 1995 — 1998
B.S., Business Administration, Concentration in Marketing
Cigna February 2015 - Present
CIGNA April 2012 - January 2015
CIGNA Healthcare November 2009 - March 2012
CIGNA Healthcare August 2008 - November 2009
Travelers Insurance 2006 - 2008
CIGNA Healthcare 1990 - 2006
Bank of New England June 1987 - 1990
Skills
Process Improvement, Insurance, Hyperion Enterprise, Vendor Management, Financial Reporting, Strategic Planning, Business Analysis, Forecasting, Financial Modeling, Change Management, Business Process..., Accounting
Education
University of Hartford 1988 — 1991
MBA, Finance
Bryant University 1983 — 1987
Bachelor of Science, Management
Cigna Healthcare October 2010 - Present
TRICARE Management Activity 2001 - 2005
Youth For Tomorrow 1995 - 2001
Camarillo state hospital, california June 1989 - September 1994
Skills
Case Managment, Managed Care, Customer Service, Long-term Care, Healthcare, Mental Health Counseling, Utilization Management, Psychotherapy, Child Advocacy, Elder Care, Medical Education, Medication Therapy..., Stress Management, Social Services, HIPAA, Health Policy, Healthcare Management, Crisis Intervention, Clinical Research, Healthcare Information..., Medical Terminology, Program Evaluation, Health Education, Prevention, Inpatient, Conflict Resolution, Interventions, Wellness, Treatment, Benefits Administration, Case Management
Education
USC 1987 — 1989
Master of Social Work (MSW), Social Work
California Lutheran University 1983 — 1987
Bachelor of Science (BS), Psychology
CIGNA Healthcare December 2011 - Present
Trademark Capital Services May 2010 - November 2011
Unum 2000 - 2010
Blue Shield of California 1992 - 2000
Skills
Insurance, Account Management, Series 63, Health Insurance, Disability Insurance, Underwriting, Brokers, Life Insurance, Health Savings Accounts, Term Life Insurance
Education
California State University-East Bay
MPA, Organizational Management
Arthur J. Gallagher & Co. March 2015 - Present
Woodruff-Sawyer & Co October 2012 - March 2015
SullivanCurtisMonroe October 1993 - October 2012
CIGNA Healthcare May 1990 - October 1993
Skills
Employee Benefits, Health Care Reform, Health Insurance, Disability Insurance, New Business Development, Benefits Administration, Health Savings Accounts, Insurance, Brokers
Education
California State University-Los Angeles 1987 — 1990
Bachelor of Science, Business/Maketing
California State University-Los Angeles 1986 — 1990
Bachelor or Science in Business Administration - Marketing
Denver Public Schools July 2015 - Present
I Know A Guy - Home Services March 2015 - Present
CIGNA Healthcare February 2011 - April 2015
Wagner Equipment January 2007 - February 2011
Wagner Equipment July 2002 - December 2006
Spectrographics August 1994 - July 2002
Skills
Six Sigma, Management, Analytics, Project Management, DMAIC, Strategy, Lean Manufacturing, CRM, Customer Service, Strategic Planning, Business Strategy, Marketing Strategy, Process Improvement, Change Management, Coaching, Advertising, Program Management, Forecasting, Leadership, Team Leadership, Business Process..., Vendor Management, Team Building, Organizational..., Analysis, Marketing, Business Analysis, Marketing Communications, Healthcare, Customer Satisfaction, Project Planning, Operations Management
Education
California State Polytechnic University-Pomona 1987 — 1994
BFA, Graphic Design
Blue Shield of California September 2014 - Present
Blue Shield of California January 2009 - Present
CIGNA Healthcare February 2006 - November 2008
AK Designs July 2002 - February 2006
CAP MANAGEMENT SYSTEMS 1998 - 2002
FPA MEDICAL FOUNDATION 1997 - 1998
ADVENTIST HEALTH MEDICAL FOUNDATION 1995 - 1997
Skills
Provider Relations, Medicaid, Managed Care, Medicare, Network Development, Health Insurance, Credentialing, Health Policy, Healthcare, Hospitals, Insurance, Physicians, HIPAA, Claim, PPO
Education
California State University-Northridge 1987 — 1990
eBay May 2011 - Present
PetSmart December 2010 - May 2011
Visa March 2009 - January 2011
Apollo Group November 2008 - February 2009
McKesson March 2008 - October 2008
American Express February 2000 - January 2008
CIGNA Healthcare January 1997 - May 1999
Skills
Vendor Management, Change Management, Team Building, Customer Relations, Product Management, Supply Chain Management, Data Center, Data Center Relocation, Process Engineering, Project Portfolio..., SaaS, Relationship Management, Customer Service, Process Improvement, Management Consulting, Integration, Leadership, Strategy, Outsourcing, Project Management, Software Development, Cross-functional Team..., Management, Enterprise Software, Business Intelligence, CRM, Cloud Computing, Business Development, Project Planning, Program Management, SDLC, Scrum
Education
California State University-Northridge 1980 — 1984
BS, Electrical Engineering
University of California, Los Angeles 1979 — 1984
Leadership Training
CIGNA Healthcare July 2007 - Present
WellPoint May 1999 - July 2007
WellPoint April 1994 - May 1999
WellPoint November 1991 - April 1994
State Farm Insurance April 1990 - November 1991
Skills
Project Management, Organizational..., Team Leadership, Product Development, Business Strategy, Planning, PowerPoint, Team Building, Health Insurance, Project Planning, Healthcare, Medicaid, Business Development, Business Analysis, Process Improvement, Insurance, Vendor Management, Management
Education
California Lutheran University
BS, Business Management
CIGNA Healthcare August 2007 - Present
St. Joseph Health System January 2005 - July 2007
Lake Mead Medical Center July 2003 - January 2005
Cedars-Sinai Medical Center February 2003 - July 2003
Catholic Healthcare West February 2002 - February 2003
Sunrise Hospital April 1999 - February 2002
Sunrise Surgical Associates - Lawrence D. Gardner, MD, FACS, FRCS, LLC. 1992 - 1999
Red Rock Medical Center - ASC - Urgent Care June 1990 - June 1992
Skills
Service Operations, Analytic Reporting, Compliance, Quality Auditing, Revenue Analysis, Business Process..., Hospitals, Revenue Cycle, Healthcare Consulting, Healthcare Management, Utilization Management, Healthcare, Medicaid, Medicare, Medical Billing, Health Information..., Commercial Insurance, Patient Advocacy, HIPAA, Policy Analysis and..., Knowledge Management, Leadership, Poka Yoke, Training, Cost Management, Health Insurance, Health Policy, Managed Care, Revenue Cycle Management, Provider Relations, Change Management, Healthcare Information..., Disease Management, Quality Improvement, EMR, EHR, Informatics
Education
California State University-Northridge
Bachelor of Applied Science (B.A.Sc.), Physiological Psychology/Psychobiology
CIGNA Healthcare Implementation ConsultantCIGNA HealthcareAugust 2010 - May 2011
Discovery Point Child Care Development July 2007 - February 2011
Medical Services Billing Technologies August 2007 - January 2008
CIGNA Healthcare January 2002 - August 2007
Skills
Process Improvement, Change Management, Business Analysis, Team Building, Business Process..., Healthcare, Strategic Planning, Leadership, Management, Program Management, Coaching, Strategy, Employee Benefits, Vendor Management, Leadership Development
Education
Bryan College 2012 — 2013
Master of Business Administration (MBA)
The University of Tennessee at Chattanooga 2000 — 2005
Bachelor's degree, Finance
Central High School 1989 — 1993
Selective Insurance December 2005 - Present
The Hartford May 2000 - December 2005
CIGNA Healthcare March 1999 - November 2000
Skills
Visual Basic, JavaScript, VB.NET, QMF, ASP, CSS, Vendor Management, SDLC, Testing, Dreamweaver, Oracle PL/SQL..., HTML, ASP.NET, PL/SQL, Access, Business Analysis, Insurance, LINQ
Education
Bryant University
Bachelor of Business Administration (B.B.A.), Finance, General
The University of Connecticut School of Business
Master of Business Administration (M.B.A.), Management Information Systems, General
The Leavitt Group May 2008 - Present
American Financial Exchnage ( AFX) 2004 - 2008
Wells Fargo Insurance Services 1993 - 2003
Cigna HealthCare 1991 - 1994
Skills
Healthcare, New Business Development, Benefits Administration, Employee Benefits, Restaurants, Health Insurance, Human Resources, Strategy, Municipalities, Management, Manufacturing, Temporary Placement, Leadership, Insurance, Program Management, Hotels, Sales, Risk Management, Property & Casualty..., Underwriting, Casualty, Disability Insurance, Health Savings Accounts, Selling, Life Insurance, Brokers, Sales Management, Professional Liability, Self-funded, Employment Practices..., Legal Liability, Commercial Insurance, COBRA, D&O, Term Life Insurance
Education
California State University-Fullerton 1986 — 1991
Melodyland High School
Premera Blue Cross February 2005 - January 2008
CIGNA Healthcare 2003 - 2004
CIGNA Healthcare 1992 - 2003
Skills
Account Management, Strategic Consulting, Negotiation, Consultative Selling, Employee Benefits, Strategic Planning, Customer Relations, Team Building, Customer Service, Selling, Sales, Competitive Analysis, Management, Strategy, Recruiting, Leadership, Sales Management, Health Insurance, Insurance, Managed Care
Education
California State University-Northridge 1981 — 1986
BS
CIGNA Healthcare September 2010 - Present
CIGNA November 2009 - September 2010
CIGNA January 2009 - November 2009
CIGNA Pharmacy Management August 2007 - January 2009
Aetna June 2003 - February 2007
Aetna Pharmacy Management 2003 - 2007
CIGNA March 2000 - May 2003
Rite Aid December 1983 - February 2000
Skills
Strategy, Project Management, Software Development, Information Technology, SDLC, Vendor Management, Pharmacy, Process Improvement, Business Analysis, IT Strategy, Program Management, Enterprise Architecture, Project Portfolio..., Business Intelligence, Visio, Change Management, Healthcare, Integration, Healthcare Information..., Leadership
Education
California University of Pennsylvania 1978 — 1982
Bachelor of Science (B.S.), Managment and Computer Science
Community Health Systems January 2007 - Present
Bluegrass Family Health December 2002 - January 2007
TriZetto Group, Inc March 2002 - July 2002
Sierra Health Services/Texas Health Choice May 1999 - January 2002
CIGNA Healthcare January 1998 - April 1999
Prudential April 1996 - December 1997
Inland Empire Roundtable, Adaptive Business Leaders Organization March 1995 - March 1996
Friends of the Children's Museum of La Habra July 1994 - March 1996
FHP Healthcare, California March 1993 - March 1996
FHP Healthcare September 1989 - February 1993
Skills
Contract Negotiations, Contract Management, p, Provider Relations, Strategic Planning, Managed Care, Healthcare, Hospitals, Network Development, Physicians, Revenue Cycle, Contract Negotiation, HMO, Team Building, Process Improvement, PPO, Health Policy, Healthcare Reimbursement, Healthcare Industry, Training, Provider Network..., Healthcare Consulting, Health Insurance, Medicaid, Physician Relations, Medicare, Utilization Management, Healthcare Management, Credentialing, Healthcare Information..., Practice Management, Revenue Cycle Management, EHR, HIPAA, Insurance, Employee Benefits, Home Care, EMR
Education
California State University-Long Beach
Master, Business Administration
Villanova University
Bachelor of Arts, Experimental Psychology
Johnson & Dugan 2000 - Present
Northern California Employee Benefits Council January 2013 - Present
Cigna Healthcare 1999 - 2000
ABD Insurance and Financial Services 1998 - 1999
United Healthcare 1996 - 1998
Skills
Employee Benefits, Benefits Administration, Human Resources, Employee Wellness..., Strategic Communications, Health Insurance, Strategic Planning, Insurance, Disability Insurance, Leadership, Health Savings Accounts, Business Planning, Mergers, Health Care Reform
Education
San Jose State University 1989 — 1992
BA, Political Science/Public Administration
California State University-Chico 1987 — 1989
CIGNA Healthcare January 2012 - Present
McQueary Henry Bowles Troy May 2011 - December 2011
Paychex Benefit Technologies May 2008 - April 2011
Aetna November 2002 - May 2008
Unum November 2000 - March 2002
Aetna June 1997 - October 2000
Mercer August 1995 - June 1997
Aetna May 1991 - August 1995
Skills
Strategy, Account Management, Employee Benefits, Sales, Healthcare Consulting, Health Savings Accounts, High Deductible Health..., Employee Benefits Design, Healthcare Analytics, Benefits Negotiation, Renewal Retention, Medical Underwriting, TX Group 1 License, Health Insurance, Life Insurance, Disability Insurance, Flexible Spending..., Underwriting, Health Care Reform, Salesforce.com, Self-funded, Term Life Insurance, HMO, PPO, Strategic Planning, Insurance, Brokers
Education
California State University-Hayward 1988 — 1991
Bachelor of Science, Marketing
CIGNA Healthcare March 2009 - Present
CIGNA Healthcare September 1993 - March 2009
CIGNA Dental Credentialing April 2006 - August 2008
Haggar Clothing Co. 1980 - 1985
Skills
Six Sigma, Cross-functional Team..., Team Building, Strategic Planning, Process Improvement, Management, Sales, Vendor Management, Insurance, HIPAA, Healthcare, Training, Change Management, Leadership, Call Centers, Operations Management, Business Analysis, Program Management
Education
Bryant University 1973 — 1978
BS/BA, Marketing, 3.2
Optum360 Client Service ExecutiveOptum360°June 2015 - Present
Optum360° December 2013 - June 2015
Dignity Health - Central Coast Region October 2012 - December 2013
Kaweah Delta Health Care District January 2007 - September 2012
Kaweah Delta Health Care District March 2004 - January 2006
Tulare County Health and Human Services Agency July 2003 - February 2004
Cigna HealthCare April 2000 - July 2003
CIGNA HealthCare June 1999 - April 2000
Skills
Healthcare Management, Revenue Cycle, Healthcare IT, Healthcare, Managed Care, Hospitals, Medical Billing, Healthcare Industry, Management, Analysis, Strategic Planning, EHR, EMR, Meditech, Medicaid, Accounts Receivable, Customer Service, Medicare, Inpatient, Process Improvement, Leadership
Education
University of Southern California 2005 — 2008
Masters, Health Administration
California State University, Fresno 1999 — 2000
Psychology, Psychology & Criminology
San Diego State University-California State University 1998 — 1999
Psychology
College of the Sequoias 1996 — 1998
AA, Liberal Studies
Mt. Whitney High School 1992 — 1996
Aetna Accountable Care Solutions June 2011 - Present
TriZetto October 2007 - June 2011
CIGNA HealthCare 1999 - 2007
Education
Bryant University 1997 — 1999
MBA
University of Rhode Island 1989 — 1994
B.S., Civil Engineering
Loan Depot November 2012 - Present
CIGNA Healthcare January 2008 - July 2009
NationPoint 2002 - 2007
NationPoint / Merrill Lynch 2002 - 2007
Skills
Management, Underwriting, Credit, Insurance, Employee Benefits, Customer Retention, Account Management, Claim, Customer Service, Finance, Financial Analysis, Leadership, Loan Origination, Loans, Microsoft Excel, Mortgage Banking, Process Improvement
Education
California State University-Long Beach 1990 — 1994
CIGNA Healthcare May 2010 - Present
Skills
Insurance, Health Insurance, Managed Care, Pharmacy Benefit..., Account Management
Education
California University of Pennsylvania 1992 — 1993
Cigna October 2014 - Present
CIGNA Healthcare January 2011 - December 2012
CIGNA January 2005 - January 2011
CIGNA HealthCare April 2000 - January 2005
Skills
Insurance, Financial Analysis, Forecasting, Budgets, Leadership, Process Improvement, Strategic Planning, Analysis, Team Building, Account Management, Project Management, Coaching, Microsoft Excel, Access, Business Process..., Vendor Management, Performance Management, Change Management, Strategic Financial..., Call Centers, Risk Management, Data Analysis, Healthcare, Management, Finance, Six Sigma, Employee Benefits, Operations Management, Sales, Health Insurance, Business Analysis, Cross-functional Team..., Strategy, Program Management, Financial Modeling, Training, Customer Service, Mergers & Acquisitions
Education
California State University-Fresno 1997 — 2001
Bachelor of Business Administration (BBA), Finance, General
First Edge Solutions May 2014 - April 2015
First Edge Solutions August 2013 - May 2014
Cigna Healthcare March 2004 - July 2013
Reynolds & Reynolds / Relizon September 1983 - February 2003
Skills
Strategic Planning, Healthcare, Health Insurance, Insurance, Managed Care, Process Improvement, Vendor Management, Leadership, Customer Service, Account Management, Team Building, Project Management, Business Analysis, Training, Email Marketing, Direct Marketing, Management
Education
California Polytechnic State University-San Luis Obispo 1976 — 1980
Bachelor of Science (B.S.), Graphic Communications
El Camino Real HS, Woodland Hills CA
CIGNA July 2008 - Present
Mohegan Sun December 2005 - June 2008
CIGNA Healthcare January 2004 - December 2005
CIGNA 1999 - 2003
Skills
Auditing, GAAP, Account Reconciliation, Management, Analysis, Finance
Education
Bryant University 1993 — 2007
Federal Reserve Bank of San Francisco January 2012 - August 2014
Federal Reserve Bank of San Francisco January 2011 - December 2011
Federal Reserve Bank of San Francisco January 2010 - December 2010
Federal Reserve Bank of San Francisco January 2009 - December 2009
CIGNA Healthcare July 2006 - March 2008
Skills
Process Improvement, Analysis, Data Analysis, Project Management, Program Management, Financial Analysis, Recruiting, Program Development, Banking, Public Relations, Business Analysis, Risk Management, Public Speaking
Education
UCLA Anderson School of Management 2015 — 2018
Master of Business Administration (M.B.A.)
California State University-San Bernardino - College of Business and Public Administration 2004 — 2006
Lockton Insurance Brokers Senior Vice PresidentLockton Companies2008 - Present
Aon Consulting May 2001 - January 2008
CIGNA Healthcare January 1998 - May 2001
Education
John F. Kennedy University 1991 — 1995
California State University-East Bay 1972 — 1976
BS, Biology/Medical Technology
CIGNA Healthcare Project Management DirectorCIGNA2002 - 2008
Essential Logic, Inc. 2000 - 2002
Education
Bryant University 1984 — 1988
UnitedHealthcare November 2014 - Present
Independent Managed Care Consultant August 2013 - November 2014
Kissinger Group January 2014 - May 2014
Avanti Hospitals April 2013 - August 2013
CIGNA HealthCare September 2007 - April 2013
CalOptima 2005 - 2007
Parkstone Medical Information Systems 2000 - 2001
PacifiCare Health Systems 1998 - 1999
MedPartners/Mullikin Medical Centers 1993 - 1998
MedPartners, Inc. 1993 - 1997
Skills
Medicaid, Medicare, Healthcare Management, HIPAA, Managed Care, Credentialing, Revenue Cycle, Health Insurance, Healthcare Industry, Health Policy, HMO, PPO, Network Development, Healthcare, Utilization Management, Disease Management, Medicare Part D, Provider Relations, Claim, Insurance, Healthcare Information..., Healthcare Consulting, Employee Benefits, Claims Resolution, Physician Relations, Pharmacy Benefit..., Physicians
Education
University of California, Los Angeles
B.A., History
California State University-Long Beach
MPA, Public Administration
CIGNA Healthcare March 2006 - Present
Pnc Bank Corp October 1999 - February 2006
Pnc Bank Corp January 1999 - October 1999
Skills
Program Management, Call Centers, PowerPoint, Workforce Planning, Management, Microsoft Office, Business Analysis, Outsourcing, Training, Project Management, Customer Satisfaction, Vendor Management
Education
Robert Morris University 2008 — 2009
9 Post Baccalaureate Credits in Accounting
California University of Pennsylvania 1993 — 1995
Master of Business Administration (MBA), Business Administration and Management, General
University of Pittsburgh-Greensburg 1989 — 1993
Bachelor of Science (BS), Business Administration and Management, General
Blue Shield of California April 2013 - Present
Blue Shield of California June 2012 - March 2013
Willis Insurance Services November 2008 - July 2012
Mercer February 2001 - November 2008
Mercer Human Resource Consulting 2001 - 2008
Marsh Risk and Insurance Services 2001 - 2005
PacifiCare Health Systems 1999 - 2001
PacifiCare Health Plans 1999 - 2001
CIGNA Healthcare 1998 - 1999
Kasier Permanente 1997 - 1998
Skills
Employee Benefits, Underwriting, Strategic Planning, Benefits, Mergers
Education
California State University-Fullerton 1988 — 1991
BA, Finance
Blue Shield of California August 2014 - Present
Blue Shield of California July 2012 - August 2014
Blue Shield of California December 2009 - June 2012
United Healthcare October 2007 - September 2009
PacifiCare Health Systems April 2005 - September 2007
CIGNA Healthcare December 2001 - April 2005
Education
University of California, Los Angeles 1985 — 1987
Master's Degree, School of Public Health
California State University-Long Beach 1980 — 1983
Bachelor's Degree, Health Services/Allied Health/Health Sciences, General
Kaiser Foundation Health Plan 2010 - Present
Kaiser Permanente July 2005 - Present
Health Net February 1996 - July 2005
CIGNA Healthcare April 1989 - February 1996
Education
California State University-Fresno 1985 — 1990
Bachelor of Business Administration (BBA), Human Resources Management and Services
CIGNA September 2012 - Present
CIGNA 2010 - Present
CIGNA Healthcare 2005 - Present
CIGNA September 2000 - April 2003
Hamilton Sundstrand January 1995 - September 2000
Skills
Release Management, User Acceptance Testing, Test Management, Integration, Cross-functional Team..., Quality Center, Quality Assurance, IT Strategy, Project Planning, Insurance, EDI, Agile Methodologies, Software Development, Strategic Planning, Project Management, Six Sigma, Management, Process Engineering, PMP, SDLC, Vendor Management
Education
Bryant University 1975 — 1977
Criminal Justice/Police Science
Altegra Health May 2011 - Present
Social Service Coordinators, Inc July 2003 - May 2011
ProcureStaff Technologies August 2001 - November 2002
UnitedHealth Group March 2000 - August 2001
CIGNA Healthcare October 1997 - March 2000
Yale-New Haven Health - MSO October 1996 - October 1997
Aetna January 1995 - October 1996
Skills
Medicare, HIPAA, Financial Analysis, Financial Forecasting, Budget Setting, Project Coordination, Budgets, Management, Analysis, Employee Benefits, Process Improvement, Health Insurance, Team Building
Education
Bryant University 1985 — 1989
BS, Business Adminstration
Breakthrough Behavioral July 2013 - May 2014
CRC Health Group January 2012 - July 2012
Magellan Health Services March 2009 - February 2012
Centene Corporation August 2002 - January 2008
CIGNA Healthcare May 2000 - September 2001
Robert G. Godfrey Associates, LTD May 1998 - April 2000
Celtic Insurance November 1995 - May 1998
Navistar March 1994 - November 1995
Community Care Network, Inc. (now First Health Group Corp.) December 1988 - March 1994
Private Healthcare Systems June 1987 - December 1988
Skills
Medicaid, Clinical Research, Managed Care, Network Development, Healthcare, HIPAA, Healthcare Management, Hospitals, Provider Relations, Medicare, Health Policy, Healthcare Information..., Process Improvement, Contract Negotiation, Credentialing, Cross-functional Team..., Executive Management, HMO, Leadership, Quality Improvement, Team Building, Strategic Planning, Health Insurance, Medical Devices, Medicaid Managed Care, Utilization Management, Performance Improvement, Healthcare Consulting, Program Management, Revenue Cycle, PPO, Healthcare Industry, EHR, EMR, Management, Disease Management, Physician Relations, Practice Management, Pharmacy Benefit..., Physicians, Insurance, Informatics, Case Management
Education
Washington University School of Medicine in St. Louis 1984 — 1986
MHA, Health Care Administration
California State University-Sacramento 1979 — 1980
BA, Criminal Justice
University of California, Berkeley 1970 — 1973
Bachelor's degree, Criminology
CIGNA Healthcare February 2008 - Present
CIGNA Healthcare January 2006 - January 2008
CIGNA Healthcare June 2002 - November 2005
Hamilton Sundstrand August 1999 - May 2002
Hamilton Sundstrand June 1998 - July 1999
Hamilton Sundstrand September 1997 - June 1998
United Technologies October 1994 - August 1997
DiSanto Bertoline & Company August 1988 - September 1994
KPMG Audit July 1987 - July 1988
Skills
Mergers, Strategic Planning, Management, Process Improvement, Analysis, Finance, Auditing, Leadership, Training, Management Consulting, Managed Care, Insurance
Education
Bryant University 1983 — 1987
BSBA, Accounting
Cigna HealthCare February 2014 - Present
CIGNA Healthcare June 2001 - February 2014
Education
California State University, Fresno 1997 — 2001
Bachelors of Science, Business Administration
Southern California Permanente Medical Group 2002 - Present
Transamerica 1990 - 2001
CIGNA Healthcare 1989 - 1990
Skills
Strategic Planning, Business Development, Financial Modeling, Project Management, Financial Analysis, New Business Development, Competitive Analysis
Education
UCLA Anderson School of Management 1998 — 2001
MBA, Finance
California State Polytechnic University-Pomona 1985 — 1988
BS, Finance
Glendale Community College 1982 — 1985
AA, General Education
Desert Expediting 2003 - Present
Midwestern University Glendale, AZ 2000 - January 2013
Maxim Healthcare Services 2004 - December 2011
Care Connection Home Health 2003 - 2004
CIGNA Healthcare May 1989 - February 2002
Maryvalle Samaritan Hospital 1987 - May 1989
Phoenix General Hospital November 1985 - 1987
Riverside Communinty Hospital 1981 - 1985
Skills
Medicine, Pediatrics, Medical/Surgical, Home Care, ICU, Family Medicine, Internal Medicine, Emergency Room, Telemetry, Primary Care, Clinics, Nursing, Healthcare
Education
Southwest Institute of Healing Arts 2013 — 2013
Hypnotherapy/Hypnotherapist
Mt. San Antonio College 1979 — 1980
AS, Nursing
California State University-East Bay 1973 — 1976
BS, Biological Sciences
California State Polytechnic University-Pomona 1971 — 1973
Biology
Dept of Veterans Affairs September 2008 - Present
Greater Los Angeles Healthcare System September 2008 - Present
CIGNA Healthcare May 2002 - April 2007
Seals & Stamps Unlimited April 1987 - April 1997
United States Marine Corps January 1984 - January 1987
Skills
Policy Analysis, Policy, Public Policy, Community Outreach, Grants, Program Development, Community Development, Grant Writing, Emergency Management
Education
California National University for Advanced Studies 2010 — 2012
Master of Public Administration (M.P.A.), Public Administration, 3.5
National University 2009 — 2010
MPH, Public Administration
Shorter University-College of Adult & Professional Programs
Bachelor's degree, Business, Management, Marketing, and Related Support Services
CIGNA Healthcare 2008 - 2009
CIGNA Healthcare 2005 - 2008
CIGNA Healthcare 2000 - 2005
Provident Healthcare January 1994 - January 2000
Healthsource and Cigna 1994 - 2000
Provident Insurance Company January 1993 - January 1994
Provident Insurance January 1990 - January 1993
Education
Bryan College
BS, Business Management
Chattanooga State Technical College
Associates, Legal Assisting Technology
Cigna January 2012 - Present
CIGNA Healthcare January 2006 - December 2011
Cigna January 2005 - December 2005
Cigna January 2002 - December 2004
Skills
Health Insurance, Managed Care, Healthcare, Employee Benefits, Insurance, Process Improvement, Account Management, Provider Relations, Vendor Management, Team Building, Customer Service, Leadership, Medicare, Health Savings Accounts, Program Management, Strategy, Strategic Planning, Project Management, Management, Business Analysis
Education
College of the Sequoias 1995 — 1997
Associate of Science (A.S.), Floriculture/Floristry Operations and Management
California Polytechnic State University-San Luis Obispo 1994 — 1995
CIGNA Healthcare February 2008 - Present
Wellpoint - Blue Cross of CA June 1995 - February 2008
Workers' Compensation & Indemnity Company of California November 1986 - May 1995
Skills
Health Insurance, Insurance, Workers Compensation, Account Management, Employee Benefits, Health Savings Accounts, New Business Development, Sales, Sales Management, Selling, Medicare, Disability Insurance, Brokers, Healthcare, Underwriting, Marketing, Managed Care, Training, Human Resources, Claim, Sales Presentations
Education
The American College 1996 — 1997
Registered Health Underwriter, Health Insurance
California State University-Fullerton 1974 — 1976
BA, Business Administration - Finance
White Mountains Advisors September 2004 - Present
White Mountains Capital May 2004 - September 2004
CIGNA Healthcare April 2001 - May 2004
United Technologies August 1997 - April 2001
Coopers & Lybrand September 1993 - August 1997
Education
Bryant University 1989 — 1993
BSBA, Accounting
CIGNA Healthcare July 2003 - Present
Education
Bryant University 1999 — 2003
AltaMed Health Services March 2011 - Present
Foothill Cardiology October 1996 - March 2011
CIGNA Healthcare February 1991 - September 1996
Skills
Public Speaking, Contract Negotiations, Event Planning, Healthcare, Healthcare Management, Management, Marketing, Nonprofits, Program Development, Research, Strategic Planning, PowerPoint, Contract Negotiation, Fundraising, Managed Care, Medicaid, Budgets, Customer Service, Outlook, Change Management, Account Management, Community Outreach, Customer Satisfaction, Employee Relations, Event Management, Healthcare Consulting, Human Resources, Leadership, Medicare, Microsoft Excel, Microsoft Office, Microsoft Word, Operations Management, Process Improvement, Team Building, Training, Leadership Development
Education
University of La Verne 1992 — 1995
MHA, Health Administration
California State University-Northridge 1980 — 1985
BS, Health Administration
CIGNA July 2011 - Present
CIGNA Healthcare May 2007 - July 2011
CIGNA Healthcare September 2001 - May 2007
Education
University of Hartford 2002 — 2004
MBA, Management
Bryant University 1997 — 2001
Bachelor of Science, Finance, Communication
CIGNA Healthcare February 2011 - Present
International Students, Inc. May 2003 - December 2010
Computronix (U.S.A.), Inc. January 2006 - October 2010
Qwest Communications July 2000 - May 2004
AT&T July 1992 - July 2000
AT&T March 1986 - July 1992
Education
California State University, Fresno
B.S., Business - Accounting Option
HealthCare Partners June 2002 - Present
AHI Medical Management August 1993 - February 1998
CIGNA Healthcare April 1986 - August 1993
Kaiser June 1975 - October 1986
Skills
Healthcare Management, Revenue Cycle, EMR, Healthcare Information..., HIPAA, Healthcare, Case Managment, Public Speaking, Medical Billing, Managed Care, Medicare, Medicaid, Physician Relations, Employee Benefits, EHR, Medical Records, Home Care, Quality Improvement
Education
UCLA 1973 — 1975
Master's of Science, Comprehensive Health Care Planning
Cal Poly Pomona 1971 — 1973
BS, Social Science
USI Insurance Services February 2011 - Present
Employee Benefit Solutions July 2007 - August 2010
CIGNA Healthcare April 1996 - October 2004
Education
California State University-Los Angeles 1971 — 1974
BA, Economics
Travelers March 2014 - Present
Travelers Insurance November 2008 - March 2014
Liberty Mutual Insurance May 2006 - November 2008
Liberty Mutual Insurance March 2004 - May 2006
CIGNA Healthcare June 2000 - July 2003
Skills
Financial Reporting, Insurance, Underwriting, Property & Casualty..., Financial Analysis, Strategic Financial..., Risk Management, General Insurance, Finance, Reinsurance, Commercial Insurance
Education
The University of Connecticut 2000 — 2001
MS, Accounting
Bryant College 1996 — 2000
BS, Accounting
Burlington Church of the Nazarene Associate PastorBurlington Church of the Nazarene2002 - 2009
CIGNA Healthcare 2000 - 2003
CIGNA Group Insurance 1998 - 2000
CIGNA Group Insurance 1994 - 1999
CIGNA Group Insurance 1994 - 1998
Skills
Organizational..., Executive Coaching, Community Outreach, Coaching, Leadership Development, Organizational..., Public Speaking, Staff Development, Team Building, Leadership
Education
Philadelphia Biblical University
Rider University
Business, Management, Marketing, and Related Support Services
CIGNA Healthcare June 2002 - Present
CIGNA Healthcare May 2000 - June 2002
CIGNA Healthcare July 1997 - May 2000
CIGNA Healthcare October 1992 - July 1997
Education
Bunker Hill Community College
Cigna December 2013 - Present
CIGNA Healthcare June 2012 - November 2013
CIGNA Healthcare January 2010 - June 2012
CIGNA Healthcare March 2007 - January 2010
CIGNA Healthcare September 2005 - February 2007
CIGNA Healthcare January 2005 - September 2005
CIGNA Healthcare March 2004 - January 2005
CIGNA Healthcare March 2002 - March 2004
EMC June 2000 - February 2002
Skills
Lean Six Sigma Green...
Education
University of Hartford 2003 — 2005
Master of Business Administration (MBA), Accounting and Finance
Bryant University 1996 — 2000
Bachelor of Science (BS), Finance, General
BlueCross BlueShield of Tennessee May 2006 - Present
CIGNA Healthcare January 2002 - October 2006
CIGNA Healthcare September 2000 - January 2002
CIGNA Healthcare September 1998 - September 2000
Skills
Basic, Visual Basic,..., Microsoft NT4,..., SQL, VB.NET, Microsoft SQL Server, Software Documentation, Process Improvement, Web Applications, Systems Analysis, Business Analysis, Customer Service
Education
Bryan College 2010 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.95
Bryan College 2008 — 2010
Bachelor's Degree, Business Administration and Management, General, 4.0
Georgia Northwestern Technical College
Associate's Degree, Network and System Administration/Administrator
Georgia Northwestern Technical College
Associate's Degree, Computer Programming
Georgia Northwestern Technical College
Diploma, Computer Science
Cigna August 2015 - Present
Cigna Group Insurance June 2006 - Present
Cigna HealthCare May 2000 - May 2006
Cigna HealthCare August 1995 - April 2000
FHP Healthcare January 1985 - December 1994
Skills
Training, Recruiting, Employee Benefits, Insurance, Benefits Administration, Onboarding, Leadership, Data Analysis, Team Building, Employee Engagement
Education
California State University-Los Angeles 1981 — 1983
Master of Science (M.S.), Industrial and Organizational Psychology
Loyola University New Orleans 1976 — 1981
Bachelor of Science (B.S.), Secondary Education and Teaching
Loyola University New Orleans 1976 — 1980
Bachelor of Arts (B.A.), Psychology
CB Richard Ellis August 2005 - April 2012
CB Richard Ellis 2005 - 2012
CIGNA Healthcare August 1995 - July 2005
Skills
Facilities Management, Project Management, Corporate Real Estate, Leases, Tenant, Location Intelligence, Disposition, Real Estate Transactions, Contract Management, Tenant Improvement, Contract Negotiation, Property
Education
East Los Angeles College 1975 — 1977
Associate's degree, Liberal Arts and Sciences/Liberal Studies
California State University-Los Angeles
General Education
Jackson Health System 2013 - Present
CIGNA Healthcare September 2008 - January 2013
Skills
Customer Service, Microsoft Office, Microsoft Excel, Strategic Planning, Risk Management, Project Management, Business Analysis, Microsoft Word, Health Insurance, Process Improvement, Change Management, Leadership, Team Building, Program Management, Training, Healthcare, Quality Assurance, Analysis, Software Documentation
Education
California Coast University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Self-employed May 1982 - Present
CIGNA Healthcare July 1982 - December 1984
Skills
Painting,, Cosmetic Dentistry, Dentistry, Customer Service, Veneers, Oral Surgery, Restorative Dentistry, Team Building
Education
USC dental school 1978 — 1982
DDS, Dentistry
CSUN 1974 — 1978
Bachelor of Arts (BA), Biology, General
CIGNA Healthcare August 2008 - Present
Great West Healthcare January 2005 - August 2008
Great West Healthcare September 1992 - January 2005
Skills
Healthcare, Managed Care, Medicare, Provider Relations, Health Insurance
Education
Cal State Fullerton 2005 — 2007
Effective Employee Management for Managers and Project Manager Certificates, Management Skills
Los Angeles City College 1990 — 1992
Associate of Arts (AA), Business Administration, Management and Operations
CIGNA Healthcare February 2012 - Present
The Hartford November 2007 - January 2012
Skills
Healthcare, Managed Care, Healthcare Information..., Healthcare Management, Medicare, Process Improvement, Hospitals, HIPAA, Health Insurance, Strategic Planning, Medicaid, Project Management, Change Management, Business Analysis, Leadership, Program Management, Healthcare Consulting, Insurance, Employee Benefits, Cross-functional Team...
Education
University of Massachusetts, Amherst 2013 — 2017
Master's degree, Business Administration and Management, General
Bryant University 2003 — 2007
Bachelor of Science (B.S.), Business Administration and Management, General