CIGNA HealthCare
Industry: Insurance company
DescriptionCigna is an American worldwide health services organization based in suburban Bloomfield, Connecticut and Philadelphia, Pennsylvania. Customer service: 020 8652 1313 Headquarters: Philadelphia, Pennsylvania, United States CEO: David Cordani (25 Dec 2009–) Subsidiaries: Express Scripts, Healthspring, Inc.,
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5,783 CIGNA HealthCare employees in database. Find out everything there's to know about CIGNA HealthCare employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
CIGNA HealthCare Employees
Select August 2015 - Present
Select June 2015 - Present
Select April 2014 - June 2015
Progressive Waste Solutions September 2013 - April 2014
Superior Energy Services March 2013 - September 2013
Progressive Waste Solutions June 2004 - August 2012
CIGNA Healthcare 2003 - 2004
Skills
Microsoft Office, Adobe Suites, Google Sketchup, AutoCAD, Mac, Kronos, Payment Net, Solomon, Quick Books, Peach Tree, Tower, Graphic Design, Functional Space..., Photo Manipulation, Kitchen & Bath Design, Furniture Styles, Hand Drafting, ADA Planning, Customer Service, Sales, Dispatching, Accounting, Auditing, Billing, Collections, Accounts Payable, Accounts Receivable, Purchase Ledger, Payroll, Multi-lined phone..., Sales Reports, Monthly Projections, Invoicing, Recycling, ADP Payroll, DOT regulations, Waste, Project Planning, Waste Management, Invoice Processing, Spreadsheets, Outlook, Employee Benefits, Office Management, Executive Support, New Hire Orientations, PeopleSoft, Administrative..., Purchase Orders, Management
Education
The Art Institute of Pittsburgh-Online Division 2009 — 2011
Residential Planning, Residential Planning, A
Grayson County College 1997 — 1998
Certified Nurses Aide, CNA, A
Grayson County College 1995 — 1997
Certified Food Manager, Food Management, A
Aetna September 2013 - Present
Aetna, INC. May 2004 - Present
Ingenix 2006 - 2007
Aetna May 2004 - October 2005
CIGNA Healthcare 2001 - 2004
Dow Jones 1999 - 2000
Skills
Insurance, Employee Benefits, Healthcare, Pharmacy Benefit..., Process Improvement, Visio, Underwriting, Customer Service, Claim, Business Intelligence, Claims Management, Proposal Writing, Project Management, Access, Sales, Workers Compensation, Business Analysis, Managed Care, Medicare, Health Savings Accounts, Provider Relations, HIPAA, PPO, Youth Empowerment, Youth Empowerment...
Education
Gordon Conwell Theological Seminary 2013 — 2015
Master of Divinity (MDiv)
High School of Commerce 1989 — 1993
Business Diploma
Springfield Technical Community College
Arizona Public Service (APS) December 2013 - Present
Arizona Public Service (APS) June 2007 - December 2013
CIGNA Healthcare October 2005 - June 2007
Citizens Bank April 2005 - October 2005
JPMorgan Chase August 1994 - April 2005
Skills
Energy, Power Systems, Electricity, Substation, Process Improvement, Risk Management, Analysis, Business Process..., Business Analysis, Financial Analysis, Project Management, Mortgage Lending, Consumer Lending, Vendor Relationships, Account Management, Financial Modeling
Education
University of Phoenix
Bachelor of Science (BS), Business Management
Glendale Community College
Associate of Arts (AA)
University of Wisconsin-Milwaukee 2012 — 2012
Certificate in Power Systems Electrical Engineering
MFS Investment Management November 2005 - Present
Cigna Healthcare June 1998 - November 2005
Skills
Customer Service, Call Centers, Financial Services, Microsoft Excel, Mutual Funds, Insurance, Credit, Risk Management, Finance, Project Management, Business Analysis, Analysis
Education
Glendale Community College
Communications
Marsh June 2014 - Present
Heartland Payment Systems May 2013 - March 2014
MetLife May 2008 - September 2012
Prudential Financial January 2004 - May 2008
Prudential Financial October 2002 - January 2004
Prudential Financial January 2001 - October 2002
Prudential Financial January 2000 - January 2001
CIGNA Healthcare January 1998 - January 2000
CIGNA Healthcare January 1997 - January 1998
Skills
Cross Product Insurance..., Licensed Life & Health..., Strategic Marketing &..., Strong Presentation &..., Product Development, Marketing Communication..., Digital & Social Media..., Resource Planning &..., Cross Functional Team..., Client Management &..., Competitive Analysis, Cross-functional Team..., Product Marketing, Strategy, Insurance, CRM, Account Management
Education
Fairleigh Dickinson University-Metropolitan Campus 2005 — 2007
Exec MBA, Business Management
Georgia Institute of Technology 1992 — 1995
Bsc, Biology & Microbiology
ARIZ DES-DDSA 2003 - Present
CIGNA Healthcare April 1983 - March 1996
The University of Arizona August 1970 - March 1982
Skills
Healthcare, Board Certified, Retired Pediatrician:..., interested in Holistic...
Education
Georgetown University 1967 — 1969
FAAP, Residency in Pediatrics
University of Oxford 1958 — 1965
BM BCh. MA, Medicine
CIGNA Healthcare 2000 - Present
University of Tennessee at Chattanooga January 2010 - April 2010
Computer Horizons 1997 - 2000
EDS 1990 - 1997
Provident Life & Accident 1980 - 1990
Skills
IT Strategy, Enterprise Software, SDLC, Integration, Enterprise Architecture, Requirements Analysis, Agile Methodologies, SOA, Programming, Software Development, SharePoint, Data Warehousing, Software Project..., Solution Architecture, DB2, Business Analysis
Education
The University of Tennessee at Chattanooga 2003 — 2008
MS, Computer Science
The University of Tennessee at Chattanooga 1998 — 2002
BS, Computer Science - System Architecture
Georgia Institute of Technology 1969 — 1973
Electrical Engineering
Jackson Hewitt Income Tax Svc January 2015 - Present
Department of Veterans Affairs September 2013 - Present
Florida Career College/Anthem Education October 2011 - August 2013
Florida Career College/Anthem Education July 2011 - October 2011
Everest Institute July 2010 - October 2011
MedVance Institute January 2010 - June 2010
Concentra Medical Center October 2007 - December 2009
Laurus Technical Institute October 2006 - October 2007
CIGNA Healthcare June 2005 - October 2006
CIGNA Healthcare June 2004 - June 2005
Skills
Corporate Budgeting, Operations Management, Healthcare Management, Occupational Health, Benefits Administration, Medical Assisting, Educational Leadership, Resume Writing, Organizational..., Leadership Development, Adult Education, Interview Preparation, Human Resources, Enrollment Management, Career Development, Career Counseling, Program Development, Curriculum Development, CampusVue, Job Coaching, Career Management, Employee Training, Interviews, Admissions, Leadership, Higher Education, Training, Staff Development, Student Recruiting, Student Affairs, Job Search Strategies, Retaining Customers, Coaching, Recruiting, Job Fairs, Job Search, Student Development, Campus, Academic Administration, Conflict Resolution, Curriculum Design, Student Financial Aid, Academic Advising, Academia, College Recruiting, Student Engagement, Accreditation, Career Assessment, Student Counseling, Temporary Placement
Education
South University 2013 — 2014
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.6
Mercer University 2002 — 2006
Bachelors of Business Administration, Business Adminsitration
Georgia Perimeter College 1999 — 2002
Atlanta College of Medical and Dental Assistants 1991 — 1992
Diploma, Medical/Clinical Assistant
Coulter Motor Company/Infiniti May 2014 - Present
CIGNA Healthcare February 2008 - January 2014
Luke Air Force Base Officers Club July 1990 - June 2007
Skills
Pediatrics, Healthcare, HIPAA, Customer Service, Healthcare Management, Health Insurance, Managed Care, Microsoft Excel, Microsoft Office, Outlook, Employee Benefits, Process Improvement, Medicare, PowerPoint, Microsoft Word, Healthcare Information..., Access, Visio, Insurance, Health Education
Education
Green River Community College
Marine Corps Administration School
Banner Health December 2011 - Present
Banner Health November 2007 - December 2011
Schaller Anderson May 2006 - November 2007
Washington Elementary School District November 2003 - January 2006
CIGNA Healthcare September 1994 - March 2003
Skills
Healthcare Management, Credentialing, Hospitals, Provider Relations, Healthcare, Talent Acquisition, Managed Care, Accreditation, HIPAA, Medicare, Medicine, Healthcare Information..., Physician Relations, Nursing, Home Care
Education
Glendale Community College 1992 — 1993
none, general prerequisites
Alhambra High
Sandhills Rehab August 2009 - Present
Cape Fear Physical Medicine April 2005 - July 2009
Progressive Rehabilitation and Pain Management April 2003 - February 2005
Cigna Healthcare December 1990 - October 2002
Skills
Medical Billing, Healthcare, Medical Terminology, Insurance, CPT, Medical Coding, Credentialing, ICD-9, Customer Service, Healthcare Management, Claim, Hospitals, HIPAA, Medicine, Microsoft Office, Microsoft Excel, Microsoft Word, EMR, Medical Records, Project Management, Accounts Receivable, Collections, medical termi, Strategy Implementation, HCPCS, Revenue Cycle, Medicaid, Medicare, Invoicing
Education
Grayson County College 1989 — 1991
American School in London
CIGNA Healthcare March 2013 - Present
Cooley Dickinson Hospital April 2010 - January 2013
St. Francis Care April 2005 - 2010
Transaction Methods, Inc. 2001 - 2005
The Merallis Company 1997 - 2001
Saint Francis Care 1987 - 1997
Aetna 1985 - 1987
Skills
Healthcare, EMR, Hospitals, Healthcare Information..., EHR, Health Information..., HIPAA, Dictaphone, Healthcare Management, Integration, Leadership, Clinical Research, Medical Transcription, Visio, SDLC, Informatics, Speech Recognition, Transcription, Quality Assurance, HL7, Medical Imaging, Patient Safety, Healthcare IT, Electronic Claim..., Dictation, Nuance, IBM Blueworks, Process Modeling
Education
Georgia Institute of Technology 1980 — 1985
B.S. Management
Cigna Healthcare August 2013 - Present
Cigna Healthcare July 2001 - June 2013
Cigna Healthcare October 1995 - July 2001
Cigna Healthcare June 1991 - August 1995
Skills
Employee Benefits, Quality Auditing, Computer Proficiency, Bookkeeping, Customer Service, Microsoft Office, Quality Control, Health Insurance, Healthcare, Sales, Salesforce.com, Program Management, Time Management, Data Analysis, Management, Outlook, Insurance, Health Savings Accounts, Microsoft Excel, HIPAA, Managed Care, Medicare, Access, Medicaid, Provider Relations, Claim, Disability Insurance, Benefits Administration
Education
Macon State College 1973 — 1975
Associate's Degree, Businesss
Georgia College and State University 1975 — 1978
Business
Crandall Business College 1978 — 1980
Graduated with Business Degree, Business Administration and Management, General
George E. Valentine, DDS, MS dba Valentine & Associates September 2014 - Present
MIDDLESEX ORAL CARE January 1999 - September 2014
Middlesex Oral Healthcare January 1999 - September 2014
Jardine Lloyd Thompson September 1994 - December 1998
CIGNA Healthcare June 1989 - September 1993
Higganum/Middlesex Dental Associates July 1973 - August 1989
World Health Organization May 1969 - September 1969
United States Air Force June 1960 - June 1966
Skills
Dental, Dentistry, Healthcare, Health, Business Strategy, Strategic Planning, Hospitals, Medical Devices, Surgery, Pain Management, Medicine, Wellness, Managed Care, Public Health, Pediatrics, Healthcare Management, Clinical Research, Management
Education
Rensselaer Polytechnic Institute at Hartford 1986 — 1988
MS, Management-Corporate Fellow
Rensselaer Polytechnic Institute at Hartford 1978 — 1980
MS, Healthcare Administration
Georgetown University School of Medicine 1969 — 1973
DDS, DENTAL SURGERY
University of Massachusetts Boston 1965 — 1969
BA, Microbiology, Chemistry
Turko Consulting June 2011 - Present
Monarch HealthCare 2006 - 2011
HealthNet of California October 2005 - February 2006
Just Imagine Professional Image Services January 2004 - December 2005
CIGNA Healthcare April 2000 - June 2003
Skills
Clinical Research, Strategic Planning, Hospitals, Healthcare Information..., Critical Care, Quality Improvement, Healthcare Industry, Business Process..., Disease Management, Executive Management, HEDIS, Informatics, Management, NCQA, Diabetes, Performance Improvement, EMR, Medicare, Nursing, Managed Care, Medicare Part D, Training, HIPAA, Program Management, Case Managment, Program Development, Utilization Management
Education
University of LaVerne, California 1990 — 1996
M.H.A., Health/Health Care Administration/Management
Georgetown University 1964 — 1967
BSN, Nursing
Philips May 2013 - Present
Northview Athletic Association May 2009 - June 2014
Medical Doctor Associates August 2006 - May 2013
CF Medical/ Philips Medical Systems Distributor January 2003 - August 2006
CIGNA Healthcare 1994 - 2003
Siemens Healthcare 1991 - 1994
Quinton/A H Robins 1986 - 1990
The Coca-Cola Company 1983 - 1986
Skills
Hospitalists, Locum Tenens, Physician Relations, Internal Medicine, Hospitals, Healthcare, Account Management, New Business Development, Cold Calling, Recruiting, Sales, Healthcare Management, Sales Management, Physicians, Medical Devices, Strategic Planning, Marketing, Talent Acquisition, Budgets, Temporary Placement, Temporary Staffing, Permanent Placement, Cardiology, Training, Applicant Tracking..., Medical Education, Managed Care, Medicine, Team Building, Selling, Medical Equipment
Education
Georgia College and State University 1978 — 1982
BS, Chemistry
Cigna Group Insurance August 2015 - Present
Blast Fitness July 2014 - Present
CIGNA Healthcare February 2010 - July 2015
LA Fitness May 2014 - September 2014
Desert Schools Federal Credit Union March 2009 - November 2009
Abercrombie & Fitch January 2008 - March 2009
Wells Fargo May 2005 - January 2008
Skills
Data Analysis, Healthcare, Business Analysis, Analysis, Healthcare Information..., Analytics, Process Improvement, Microsoft Excel, Electronic Data..., Account Management, Human Resources, Employee Benefits, Benefits Administration, Eligibility, Data Interfaces, Microsoft Office, Management, Project Management, HIPAA, 834 transactions
Education
Grand Canyon University 2014 — 2015
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
University of Alaska Fairbanks 2003 — 2007
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
CIGNA Healthcare January 2012 - Present
Aerocast International July 2007 - October 2011
Insight January 2005 - December 2006
Skills
Mic, Aerospace Engineering, Quality Assurance, Production Activity..., Healthcare, Sales, Customer Service
Education
Grand Canyon University 2002 — 2004
Bachelor of Business Administration (B.B.A.), Marketing
Cigna Healthcare July 2012 - Present
Memorial Healthcare System December 2010 - July 2011
Cental State Hospital October 1992 - December 2010
Skills
Healthcare, Nursing, Hospitals, Treatment, Wellness, Chronic Illness, Psychiatry, Training, Time Management, Disease Management, Healthcare Management, EMR, Medicare, Managed Care, Home Care
Education
Georgia College and State University
Master's Degree / Family Nurse Practitioner, Family Practice Nurse/Nursing
Macon State College
Assiciate, Registered Nursing/Registered Nurse
Cigna Investment Management November 2010 - Present
CIGNA Healthcare June 1998 - November 2010
Education
Grayson County College
Community Aligned Association of Physicians March 2015 - Present
Ronda Moss Photography January 2008 - Present
Community Aligned Association of Physicians (CAAP) March 2015 - March 2015
Millennium Lighting, Inc. February 2012 - March 2015
HCA Healthcare July 2008 - May 2011
Woodman Insulation, Inc. December 2003 - October 2007
Cigna Healthcare January 1989 - December 2002
Skills
Photography, Event Photography, Weddings, Customer Service, Event Planning, Time Management, Photos, Image Editing, Film, Music, Social Media Marketing, Digital Photography, Event Management, Insurance, Art, Small Business
Education
Georgia Perimeter College 1984 — 1988
New York Institute of Photography
Photography
Oswald Companies April 2014 - Present
Hylant Group, Inc. November 1999 - March 2014
Allmerica Financial June 1994 - November 1999
Cigna Healthcare January 1990 - June 1994
Cigna Healthcare June 1985 - January 1990
Skills
Performance Management, Employee Benefits, Health Savings Accounts, Workers Compensation, Management, Sales, Business Planning, Leadership, Team Building, Mergers & Acquisitions, Property & Casualty..., Strategic Planning, Insurance, Umbrella Insurance, Consulting, New Business Development, Sales Management, Claim, Liability, Human Resources, Health Insurance, Term Life Insurance, Analysis, Disability Insurance, Brokers, Reinsurance, General Insurance, HRIS, Life Insurance, Employee Relations, Commercial Insurance, COBRA, Professional Liability, Medicare, Process Improvement, Underwriting, Legal Liability, Risk Management, Casualty, Self-funded, Managed Care, Healthcare, Marketing, 401k, Benefits Administration, Employment Practices..., Claims Management, Long-term Care, Account Management, Customer Service
Education
University of Pennsylvania - The Wharton School 2005 — 2005
Executive Leadership Training Program
Gettysburg College 1974 — 1977
Bachelor of Arts, Business Administration
Industry Associations & Designations
WellMatch, a Healthagen Company December 2014 - Present
Castlight Health January 2014 - November 2014
Xerox HR Solutions, LLC June 2006 - January 2014
Mercer August 2010 - December 2011
Towers Perrin/Excellerate HRO (acquired by Xerox) July 2003 - June 2006
SHPS/eBenX/Arbor Associates August 2000 - July 2003
ChannelPoint March 1999 - August 2000
CIGNA HealthCare June 1981 - March 1999
Skills
Management, Sales, Leadership, HRIS, Outsourcing, Healthcare, Process Improvement, Vendor Management, Strategy, Change Management, Talent Management, Mergers & Acquisitions, Human Resources, Performance Management, Deferred Compensation, Employee Benefits, Team Building, System Administration, Benefits Administration, Analysis, Software Sales, Cost Transparency
Education
Green Mountain College
MicroXpress, Inc. September 2010 - Present
CIGNA Healthcare September 2007 - September 2010
Skills
Employee Benefits
Education
Gettysburg College 2003 — 2007
Bachelor of Arts, Management
Orion Health 2013 - 2015
Intuit 2011 - 2013
CIGNA Healthcare 2001 - 2010
Price Waterhouse Coopers 1990 - 2000
Skills
PMP, Six Sigma, HIPAA, Program Management, Compliance, PMI, GLBA, PMO, SOX, Process Improvement, ITIL, Continuous Improvement, PCI DSS, Change Management, Certified Project..., PMBOK, EDI, EHR, Management, Security, Project Portfolio..., Integration, Management Consulting, Business Process..., Project Management, Vendor Management, Information Security, SDLC, Governance, Business Process, Risk Assessment, Consulting, Business Analysis, Analysis, Risk Management, Cross-functional Team...
Education
The Johns Hopkins University
Master of Arts (MA)
Georgetown University
Bachelor of Science (BS)
Project Management Institute
PMP
Hotchkiss School
CIGNA Healthcare September 2007 - Present
Cigna September 2007 - Present
TechStar, Inc April 2007 - August 2007
Golden State Foods August 1999 - April 2007
Skills
Access, IBM iSeries, Help Desk Support, Servers, EDI, Team Building, XML, Management
Education
Glendale Community College
Communications
Maricopa Skill Center
Sound Physicians February 2015 - Present
Phoenix Baptist Hospital September 2013 - Present
Arizona State University October 2012 - July 2014
Banner Health August 2012 - August 2013
Banner Health September 2009 - August 2012
BANNER HEALTHCARE September 2009 - August 2012
The Home Depot April 2009 - August 2009
CIGNA Healthcare October 1998 - February 2009
CIGNA Healthcare October 1998 - February 2009
Skills
Medical Terminology, Customer Service, HIPAA, Healthcare, Critical Thinking, Hospitals, Nursing, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Phone Skills, Teamwork, CPT, Vital Signs, ICD-9, BLS, Medical Records, Data Entry, Notary Public, Healthcare Management, Cpr Certified
Education
Maricopa Community Colleges – Glendale Community College 1998 — 2012
Associate, Applied Science – Nursing (Registered Nurse)
Glendale Community College 2008 — 2011
ADN, Nursing - RN
University of Maryland University College 1996 — 1997
ADN
City of Flagstaff October 2007 - Present
Coconino County 2003 - 2007
CIGNA Healthcare 1997 - 2001
Maricopa County 1986 - 1997
Skills
Procurement, Strategic Sourcing, Construction, Purchasing, Government, Local Government, Contract Management, Policy, Government Procurement, Contract Negotiation, Project Planning, Budgets, Proposal Writing, Negotiation, Project Management
Education
Grand Canyon University 1999 — 2001
AA & BA, Applied Management & Business Management
Central High School 1979 — 1983
Clarendon Elementary
QualMetrix 2013 - Present
Florida True Health (TRUE BLUE) BCBSFL/AmeriHealth Medicaid Program March 2012 - December 2013
CIGNA Healthcare March 2010 - November 2011
United Healthcare April 2007 - March 2010
Metcare 2006 - 2007
WellCare 2005 - 2006
HealthNet LLC 2002 - 2005
AmeriHealth Administrators 2000 - 2002
Skills
Managed Care, Provider Relations, Mental Health, Medicare, Disease Management, Medicaid, Utilization Management, Healthcare Management, Medicare/Medicaid..., Network Development, Infectious Diseases, NCQA, Physicians, EMR, Medicine, Health Policy, Nursing, Healthcare Consulting, Healthcare Industry, Hospitals, Credentialing, Revenue Cycle, Healthcare Information..., Quality Improvement, Clinical Research, HIPAA, Medical Billing, Internal Medicine, HMO, Physician Relations, Informatics, Health Insurance, PPO, Case Managment, Practice Management, Public Health, Home Care, EHR, Medicare/Medicaid..., Healthcare, Family Medicine
Education
Universiteit Gent 1966 — 1971
Doctor of Medicine
New York Military Academy
Connecticut Health Insurance Exchange June 2013 - February 2015
Burrows Paper Corporation April 2009 - December 2012
Burrows Paper Corporation January 2005 - March 2009
CIGNA HealthCare January 2000 - March 2004
CIGNA HealthCare April 1996 - December 1999
CIGNA Group Insurance January 1994 - March 1996
CIGNA Group Insurance 1990 - 1993
CIGNA Group Insurance 1988 - 1990
CIGNA 1984 - 1987
Skills
Operations Management, Litigation Management, Product Development, Infrastructure, Program Management, Process Improvement, Employee Benefits, Product Management, Project Management, Vendor Management, Financial Analysis, Senior Executive..., Strategy, Strategic Planning, Leadership, Management, Analysis, Training, Budgets, SAP, Manufacturing, Supply Chain Management, Contract Negotiation, Risk Management, ERP, Insurance
Education
Hamilton College
BA
Alliance Spine and Pain Centers December 2013 - Present
Soulsimplicity August 2009 - Present
IKON Office Solutions November 2006 - May 2008
CIGNA Healthcare January 2006 - September 2007
Animal Care Center May 2002 - June 2007
Animal Care Center February 2001 - June 2007
Skills
Microsoft Office, Typing, Office Management, Calendaring, Travel, Attention To Detail, Determined, Records Management, Scheduling, Professional..., Insurance Verification, Customer Service, Process Scheduler, Time Management, Management, Training, Insurance, Event Planning, Team Building, Payroll, Invoicing, Employee Benefits, Employee Relations, Access, Data Entry, Hiring, Leadership, Onboarding, Administrative..., Microsoft Word, Human Resources, PowerPoint, Outlook, Inventory Management, Social Networking, Retail, Operations Management, Employee Training, Forecasting, Leadership Development, Healthcare, Social Media, Conflict Resolution, Staff Development, Facebook, Social Media Marketing, Organizational..., Sourcing, Event Management, Public Relations
Education
Georgia Perimeter College 2007 — 2010
Associate, Business Administration
Shelby County High School 1996 — 2000
Diploma, General
Portsmouth Regional Hospital August 2009 - Present
Exeter Hospital June 2001 - August 2009
Cigna Healthcare April 1998 - April 2000
Skills
Insurance, Managed Care, Case Management, Hospitals, Medicare, Healthcare, Oncology, Management, Nursing, Inpatient, BLS, Critical Care, Patient Safety, Healthcare Management, Acute Care
Education
Great Bay Community College 2006 — 2009
Associate of Science (AS), Registered Nursing/Registered Nurse
Bradford College Haverhill Mass 1991 — 1998
Bachelor of Arts (BA), Humanities/Humanistic Studies
RentPath (Formerly PRIMEDIA) April 2013 - Present
Primedia August 2011 - Present
Advantage Staffing January 2010 - April 2011
Talent Tree June 2009 - December 2009
PROCURASTAFF/ROYAL STAFFING October 2005 - June 2009
McMaster-Carr January 2005 - September 2005
CIGNA Healthcare March 1997 - August 2004
Skills
Brand Awareness, Salesforce.com, Portfolio Management, Sales, Training, Search Engine Marketing, Search Engine..., Recruiting, Business Development, New Business Development, Strategic Planning, Team Leadership, Sales Management, Benefits Administration, Process Improvement, Management, Marketing Communications, Account Management, Outreach Marketing, Internet Marketing...
Education
Glendale Community College 1998 — 2000
Computer Information Systems, Computer Information Systems Courses
Missouri State University 1994 — 1996
Computer Information Systems, Computer Information Systems
St. Teresa's Academy 1990 — 1994
HS Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
iHealth Technologies May 2014 - Present
Gwinnett Hospital Systems January 2012 - September 2013
Gwinnett Hospital System January 2007 - January 2012
Gwinnett Hospital System January 2005 - January 2007
Gwinnett Hospital System January 2003 - January 2005
Gwinnett Hospital System January 2000 - January 2003
CIGNA Healthcare January 1992 - January 2000
Skills
Solid computer skills, Medicaid, Healthcare, Hospitals, Revenue Cycle, Managed Care, Training, Process Improvement, Healthcare Management, Operations Management, Team Building, Teamwork, Healthcare Industry, Leadership, Data Analysis
Education
Gwinnett Technical College 2000 — 2001
Elysian Expressions May 2011 - Present
Datalink Software Consultants, Inc. November 2005 - February 2006
Scottsdale Unified School District 2006 - 2006
AAA Insurance Company August 2005 - November 2005
CVS Caremark Corporation April 2005 - June 2005
CIGNA Healthcare January 2005 - April 2005
Con-way, Inc October 2004 - December 2004
Schuck and Sons Construction July 2004 - September 2004
Microsoft December 2003 - January 2004
The Gamekeeper (Wizards of the Coast) July 2002 - May 2003
Skills
Microsoft Office, 10 Key, Microsoft Word, Microsoft Excel, Payroll, Peachtree, Access, Internet, Blogging, IBM AS/400, Customer Service, Photoshop, Microsoft Windows 98, Windows 7, Art, English, Painting, Outlook, Online Gaming, Marketing, Social Media, Research, Process Scheduler, PowerPoint
Education
Rio Salado College 2002 — 2003
Business and Information Technology
Glendale Community College 2001 — 2003
Computer and Information Systems Security/Information Assurance
Office of the State Superintendent of Education/DC Government 2014 - Present
Richmond Urban Collective 2012 - Present
Health Diagnostic Laboratory, Inc. 2013 - 2013
Capital One 2011 - 2013
Omega Psi Phi Fraternity, Inc. 2009 - 2012
Federal Reserve Bank of Richmond 2009 - 2010
Altria 2006 - 2009
Circuit City Stores, Inc. 2004 - 2006
CIGNA HealthCare 2003 - 2004
Overseas Private Investment Corporation 2002 - 2002
Skills
Financial Modeling, Forecasting, Risk Management, Variance Analysis, Project Management, Change Management, SEC, Financial Reporting, Accounting, GAAP, Budgets, Policy, Due Diligence, Strategic Financial..., Strategic Planning, Leadership, Sarbanes-Oxley Act, Internal Controls, Analysis, Strategy, Finance, Management, Process Improvement, Cross-functional Team..., Analytics, Competitive Analysis, Corporate Finance, Business Strategy, Training, Financial Analysis, Business Process..., Account Reconciliation, Business Analysis, Negotiation, Pricing, Data Analysis, Procurement, Vendor Management, PeopleSoft, Program Management, Accounts Receivable, SDLC, Human Resources, Access, Management Consulting, Accounts Payable, Financial Forecasting, Market Research, Managerial Finance, Credit
Education
Vanderbilt University - Owen Graduate School of Management 2001 — 2003
MBA, Finance/Strategy/International Business
WHU – Otto Beisheim School of Management 2002 — 2002
Georgetown University - The McDonough School of Business 1988 — 1992
BSBA, Accounting/International Business
Sagewell Partners April 2013 - Present
Babb, Inc. May 2010 - April 2013
CIGNA Healthcare October 2003 - October 2007
Highlands Foundation, Inc May 2003 - October 2003
Adelphoi Village November 2002 - May 2003
Allegheny Children's September 1999 - April 2002
Pressley Ridge Schools August 1997 - September 1999
Skills
Employee Benefits, Disability Insurance, Insurance, Health Insurance, Voluntary Employee..., Long-term Care, Strategy, Life Insurance, Human Resources, Health Savings Accounts, Workers Compensation, Term Life Insurance, Benefits Administration, Underwriting, Brokers, Customer-focused Service, Responsiveness
Education
Georgia Southern University 1993 — 1997
Bachelors of Science, Psychology
Holmes Murphy & Associates October 2014 - Present
Businessolver May 2014 - October 2014
Businessolver March 2013 - May 2014
Holmes Murphy & Associates September 2011 - February 2013
Holmes Murphy & Associates July 2002 - September 2011
Select Benefit Administrators February 1998 - July 2002
Primerica Financial Services 1996 - 2000
CIGNA Healthcare November 1982 - February 1998
Skills
Health Insurance, Employee Benefits, Insurance, Underwriting, Disability Insurance, Long-term Care, Benefits Administration, Healthcare, Managed Care, Term Life Insurance, Human Resources, Strategic Planning, Claim, Account Management, Leadership, Strategy, Brokers, Life Insurance, Marketing, Health Savings Accounts, Health Care Reform, Medicare, Coaching, Customer Service, Self-funded, Team Building, Management
Education
University of Pennsylvania - The Wharton School 1998 — 2002
CEBS, Employee Benefits
Simpson College 1980 — 1982
BA, Physical Education
Grand View College 1977 — 1980
Physical education, business
Earlham Community High School 1965 — 1977
HS Diploma, College Prep
American Heart Association American Stroke Association March 2014 - Present
Grand Canyon University February 2013 - Present
Cigna HealthCare October 2010 - Present
Hospice of the Valley 2011 - 2012
Skills
Urgent Care, Hospice & Palliative..., Educational Leadership
Education
Grand Canyon University
Master's degree, Substance Abuse/Addiction Counseling
Grand Canyon University
Bachelor's degree, Registered Nursing/Registered Nurse
TriZetto, A Cognizant Company January 2015 - Present
TriZetto Corporation December 2013 - December 2014
TriZetto Corporation February 2008 - November 2013
Secure Document Imaging, LLC March 2007 - February 2008
E Health Partners, Inc March 2006 - February 2007
Cigna Healthcare March 2004 - March 2006
Cigna Healthcare April 2001 - March 2004
Cigna Healthcare July 1997 - April 2001
Skills
Requirements Analysis, Requirements Gathering, SDLC, Business Analysis, Medicare, Healthcare Information..., Software Implementation, Business Intelligence, Process Improvement, Visio, Business Requirements, Software Documentation, SharePoint, Systems Analysis, Data Warehousing, PMP
Education
Ottawa University-Phoenix 2002 — 2005
Bachelor's degree, Health/Health Care Administration/Management
Glendale Community College 1990 — 1993
Associate's degree, General Studies
RetailData, LLC September 2014 - Present
Cigna Healthcare 2009 - 2013
JP Morgan Chase March 2005 - October 2009
Mervyns August 2002 - February 2005
Education
Grayson County College
Accounting and Finance
Thomas Eye Group, PC July 2012 - June 2015
Thomas Eye Group, PC July 2011 - July 2012
Thomas Eye Group, PC November 2005 - July 2011
Avaya 2000 - 2005
CIGNA Healthcare 1992 - 1997
Skills
Human Resources, Practice Management, Ophthalmology, Benefits Administration, Revenue Cycle, Operations Management, Pediatric Ophthalmology, Employee Relations, Leadership, Strategic Planning, Payroll, Employee Benefits, Hospitals, Management, Recruiting, Accounts Payable, HIPAA, Medical Billing, Healthcare Management, FMLA, Office Management, New Hire Orientations, Medicine, Healthcare, EMR, Training
Education
Kennesaw State University
Human Resource Management, SHRM, HUMAN RESOURCE MGMT. CERTIFICATE, 2010
Georgia State University 1999 — 2002
Bachelor of Applied Science (BASc), Human Resources Management and Services
Benevis 2010 - Present
Kool Smiles 2006 - 2010
CIGNA Healthcare August 1996 - January 2006
Skills
Benefits Administration, Customer Service, Employee Relations, Human Resources, Healthcare, Recruiting, Employee Benefits, Performance Management, Payroll, Training, Microsoft Excel, Talent Acquisition, Operations Management, Team Building, Onboarding, Employee Training
Education
Georgia State University 1993 — 1996
BA, Management
Society of Jesus August 2004 - Present
CSI (Colegio San Ignacio de Loyola) August 2010 - June 2012
CIGNA Healthcare July 2001 - March 2004
Price Waterhouse Coopers June 2000 - May 2001
Skills
Philosophy, Computers, Microsoft Office, Public Speaking, Teaching, PowerPoint, Microsoft Excel, Social Media, Strategic Planning, Leadership, Spanish, Nonprofits, Event Planning, Customer Service, Fundraising, Research, Management, Microsoft Word
Education
Universidad Pontificia de Salamanca 2006 — 2010
Licentiate degree, Philosophy, 9 - Grade: 0 (worst) to 10 (best)
Universidad Pontificia Comillas 2007 — 2009
Graduate Specialist, St. Ignatius Spiritual Exercises
Georgia State University - J. Mack Robinson College of Business 1999 — 2001
BBA, Actuarial Science and Finance (Investments), Summa Cum Laude 3.98
The University of Texas-Pan American 1996 — 1998
Undergraduate Studies, Mathematicas and Finance, 3.96
Wilson N. Jones Hospital January 2002 - Present
Cigna Healthcare 1990 - 2002
Bankone Sherman 1985 - 1990
Skills
Customer Service, Healthcare, Microsoft Word, Outlook, 10-Key by touch, Typing 50WPM, Strategic Planning
Education
Bennington HS, Bennington OK
Grayson County College
Basic Studies.
CIGNA Healthcare October 2012 - Present
e-Builder June 2012 - September 2012
Everest University Online Division October 2011 - June 2012
Rib Crib January 2008 - May 2011
Coldstone Creamery December 2005 - August 2007
Cracker Barrel September 2005 - December 2005
Skills
Customer Service, Marketing, Microsoft Office, Microsoft Excel, Sales, Microsoft Word, PowerPoint, Salesforce.com, Social Media Marketing, Social Media, Team Building, Team Leadership, Moodle, Blackboard, Outlook, CampusVue, Loan Tracker, Construction Software..., Presentations, Organization, Creativity, Leadership, Relationship Management, Public Speaking, Social Networking, Event Planning
Education
Harding University 2007 — 2011
Bachelor of Business Administration, Marketing, 3.5
GP Strategies Corporation January 2013 - Present
GP Strategies Corporation January 2009 - December 2012
GP Strategies Corporation August 2008 - 2012
The Institute of Healing Arts and Sciences April 2004 - April 2008
Cigna HealthCare August 1999 - June 2004
Performance Solutions of New England June 1998 - August 1999
Skills
Training Delivery, Needs Analysis, Blended Learning, Brain-based learning,..., Instructional design, Mentoring, coaching,..., Curriculum design, Project Team Management, Analysis and..., Communication, Managing staff, Customer service, Training needs analysis, Business process..., MBTI and MBTI..., Team dynamics, Managing personal and..., Holistic approach and..., Training, Employee Training, Leadership Development, Coaching, Performance Management, Organizational..., Leadership, Employee Engagement, E-Learning, Change Management, Management, Instructional Design, Instructor-led Training, Curriculum Design
Education
University of St. Joseph 2000 — 2004
Master's Degree, Mental Health and Pastoral Counseling, 3.9 GPA
Georgia State University 1966 — 1973
Bachelor's Degree, Psychology, 3.8 GPA
CIGNA Healthcare March 2009 - Present
Nielsen October 2006 - March 2009
Nielsen October 2002 - September 2006
Skills
SAS, Visio, DB2/SQL, Data Quality, Systems Analysis
Education
University of Bridgeport 2001 — 2003
Master's degree, Management Information Systems, General
Gujarat University 1993 — 1996
Bachelor's degree
Kankakee Community College October 2010 - Present
CIGNA Healthcare 2010 - 2013
Nightingale's Care March 2009 - November 2009
Skills
Healthcare, Mental Health, Customer Service, Home Care, Clerical Work
Education
Governors State University 1998 — 1999
Bachelor of Arts (BA), Psychology
Illinois State University
Colonial Life October 2013 - Present
HUB International Northwest September 2012 - October 2013
Colonial Life March 2011 - September 2012
CIGNA Healthcare August 1990 - 1995
Skills
Disability Insurance, dental Insurance, Medical Insurance, Employee Assistance..., Voluntary Employee..., Affordable Care Act, ERISA Compliance, Health Insurance, ERISA, Health Savings Accounts, Employee Benefits, Term Life Insurance, Health Care Reform, Insurance, COBRA, Long-term Care, Life Insurance, 401k, Accident, Workers Compensation, Underwriting, Benefits Administration, Whole Life, Brokers, Sales, Critical Illness, Claim, Customer Service
Education
Georgetown University
BSFS, International Relations
Marlborough School for Girls
Dallas TX November 2011 - Present
Griswold Special Care March 2008 - October 2011
CIGNA Healthcare 2000 - 2006
Internal Revenue Service May 1980 - March 1997
Skills
Administration, Coaching, Customer Service, Employee Relations, Event Planning, Case Management, Microsoft Office, Home Care, Customer Relations, Fee Negotiation, Medical Billing, Medical Coding, Case Managment, Recruiting, Benefits Negotiation, System Administration, Project Planning, Strategic Planning, Training, Management, Leadership, Software Documentation, Human Resources
Education
Grand Canyon University 2012 — 2016
Bachelor of Business Administration (B.B.A.), Applied Management
Central High School
Diploma
CVS Health March 2015 - Present
CVS Health February 2013 - Present
Avesis Inc August 2012 - February 2013
CIGNA Healthcare July 2010 - August 2011
John C. Lincoln Health Network June 2004 - September 2009
Full Care Health Services December 1996 - November 1999
Skills
Customer Service, Employer Benefits, Insurance, Employee Benefits, Recruiting, Employee Relations, Call Centers, Public Speaking, Employee Training, Human Resources, Outlook, PeopleSoft, Leadership Development, Benefits Administration, Onboarding, Coaching, HRIS, Organizational..., Leadership, Payroll, Microsoft Word, Performance Management, Management, Training, Time Management, Microsoft Excel, Team Building, Sales, Policy, Deferred Compensation, Program Management, HIPAA, Analysis, Interviews, Talent Acquisition, Applicant Tracking..., College Recruiting, FMLA, Healthcare, Hiring, New Hire Orientations, Conflict Resolution, Taleo, Temporary Placement, Job Fairs, Succession Planning, Workforce Planning
Education
Grand Canyon University 2010 — 2012
Master's, Addiction Counseling
Ottawa University 2007 — 2010
BA, Human Resoures Management/Healthcare Management
Glendale Community College 2002 — 2004
Associates, Nursing
Catalyst Solutions - Talent & Employer Branding March 2015 - Present
Cigna May 2014 - February 2015
Cigna Healthcare October 2013 - May 2014
Training to You August 2013 - October 2013
McKesson Health Solutions June 2011 - July 2013
McKesson Health Solutions October 2008 - July 2012
McKesson Health Solutions September 2005 - October 2008
Everest College May 2003 - December 2004
Information Network Corporation - United Health Care September 2000 - May 2003
Skills
Healthcare, Health Insurance, Visio, Software Documentation, Process Improvement, Project Management, Strategic Consulting, Microsoft Office, Training, Adult Education, SQL, Integration, Healthcare Industry, HIPAA, Healthcare Information..., Managed Care, EHR, Medicaid, Healthcare Consulting, Medicare, HL7, Informatics, Healthcare Management
Education
Grand Canyon University 2012 — 2014
Master's degree, Health/Health Care Administration/
University of Phoenix 2001 — 2003
Master's degree, Business Administration and Management, General
Nebraska Wesleyan University 1974 — 1978
BS, Psychology and Education
Waverly High School 1970 — 1974
HS diploma
Cigna-HealthSpring February 2015 - Present
Cigna 2011 - 2015
CIGNA Healthcare 2006 - 2011
Skills
Six Sigma yellow belt, Performance Catalyst, Cigna Care Coach, Call Centers
Education
Governors State University
Bachelor of Arts (B.A.), Business Administration and Management, General
Kankakee Community College
Associate of Arts (A.A.), Business Administration and Management, General
Killeen ISD August 2013 - Present
Greenville Independent School District August 2012 - June 2013
Sherman ISD August 2011 - November 2011
Community Counseling and Psychology Clinic June 2011 - July 2011
Texas A&M University-Commerce August 2010 - May 2011
Texas A&M University-Commerce February 2010 - May 2010
North Texas Youth Connection June 2009 - December 2009
Parkside Baptist Church December 2003 - July 2004
CIGNA Healthcare August 1999 - June 2003
Skills
Psycho-educational..., Cross-battery assessment, Psychological Assessment, Social skills training, Consultation Skills, Behavior intervention..., Outstanding..., Outstanding time..., Social Skills, Psychology, Behavior Modification, Psychotherapy, Treatment, Mental Health Counseling, Mental Health, Adolescents, Group Therapy, Behavioral Health
Education
Texas A&M University-Commerce 2010 — 2013
Specialist, School Psychology
Texas A&M University-Commerce 2007 — 2009
Bachelor of Science, Psychology
Grayson County College 2005 — 2007
Associate's degree, Psychology
CIGNA Healthcare May 2010 - Present
CIGNA Healthcare October 2005 - May 2010
CIGNA Healthcare September 2001 - October 2005
CIGNA Healthcare February 2000 - September 2001
CIGNA Healthcare June 1999 - February 2000
Skills
Health Insurance, SDLC, Managed Care, PMO, Process Improvement, Insurance, Medicaid, HIPAA, Business Analysis, Vendor Management, Project Portfolio..., Project Management, Requirements Gathering, Business Process..., PMP, Program Management
Education
Gonzaga University 2013 — 2015
Master's degree, Organizational Leadership
Western Carolina University 1993 — 1998
Bachelor of Science, Business Administration
UnitedHealth Group March 2015 - Present
UnitedHealth Group (Optum) February 2014 - March 2015
Blue Shield of California July 2012 - February 2014
Blue Shield of California March 2003 - July 2012
Cigna Healthcare 1995 - 2002
Skills
Healthcare, Cross-functional Team..., Data Warehousing, Software Documentation, Healthcare Information..., SAS, SAS programming, Data Analysis, Visio, Security, Vendor Management, Process Improvement, SDLC, HIPAA, Analysis, Program Management, Access, Requirements Gathering, Business Analysis, SAS Programming
Education
Georgia Institute of Technology 1985 — 1990
Bachelor of Science (BS), Physics
Virtual Properties Realty December 2013 - Present
MetroBrokers/GMAC Real Estate October 2008 - January 2012
GECC 2009 - 2011
Avalar Atlanta Group Realtors April 2005 - October 2008
CIGNA Healthcare October 1992 - October 2001
Skills
Sellers, Real Estate, Investment Properties, Residential Homes, Short Sales, Foreclosures, Home Staging, Buyers, Negotiation, New Homes, REO, First Time Home Buyers, FHA, Marketing, Customer Service, Public Speaking, Sales, Team Building, Small Business, Social Media Marketing, HUD, Real Property
Education
Gwinnett Technical College 1986 — 1987
Diploma, Fashion/Interior Design
CIGNA Healthcare Business Project Senior SpecialistCIGNA2008 - Present
Skills
Employee Benefits, Underwriting
Education
Grove City College 1974 — 1978
Cigna Global Individual Health, Life & Accident 2012 - Present
CIGNA International 2009 - 2011
CIGNA HealthCare March 2006 - September 2009
Skills
Health Insurance, Healthcare, Insurance, Process Improvement, Managed Care, Strategic Planning, Vendor Management, Change Management, Business Analysis, Healthcare Information..., Negotiation, People Development, Visio, IT Strategy, Team Building, Business Process..., Leadership, Management, Cross-functional Team..., Employee Benefits, Business Development, Strategy, Analytics, Six Sigma, Analysis, Business Intelligence, Training, Account Management, Customer Service, Sales, Data Analysis
Education
Gordon College 1986 — 1991
Bachelor's degree, International Economics
UnitedHealthcare April 2009 - Present
CIGNA Dental 2005 - 2007
CIGNA Healthcare 2002 - 2005
CIGNA 1990 - 2004
Intracorp 1995 - 1996
Intracorp (CIGNA division) 1995 - 1996
Education
Georgia State University - J. Mack Robinson College of Business 1974 — 1984
MBA, Management
Georgia State University
BBA, Management
Society of Chartered Property & Casualty Underwriters
CPCU, Insurance
NASCO August 2010 - Present
AT&T Mobility March 2008 - August 2010
Mosaic Consulting, Inc. March 2005 - June 2007
Federated Systems Group August 2004 - December 2004
Affiliated Computer Services May 2003 - December 2003
Affiliated Computer Services January 2002 - May 2003
Affiliated Computer Services November 2000 - January 2002
Shared Medical Systems November 1998 - October 2000
Medirisk November 1993 - April 1995
CIGNA Healthcare 1993 - 1994
Education
Georgia State University 1979 — 1981
MBA, General Business
Georgia Institute of Technology - Georgia Tech College of Management 1975 — 1979
B.S., Industrial Management
North Highland May 2015 - Present
CertusBank March 2013 - May 2014
TalentQuest October 2012 - March 2013
Aetna August 2010 - January 2012
AmeriChoice-UnitedHealth Group April 2009 - August 2010
Nationwide Financial January 2005 - March 2008
CIGNA Healthcare August 2002 - January 2005
Assurant Solutions March 1996 - September 2001
NationsBank March 1989 - March 1996
Skills
Leadership, Strategy, Strategic Planning, Management, Business Development, Cross-functional Team..., New Business Development, Marketing, Change Management, Sales Management, Executive Management, CRM, Sales, Consulting, Business Planning, Team Building, Public Speaking, Business Strategy, Marketing Strategy, Leadership Development, Advertising, Account Management, Income Statement, Budgets, Sales Operations, Insurance, Talent Management, Mergers & Acquisitions, Integrated Marketing, Public Relations, Training, Profit and Loss..., Multi channel..., Performance Coaching;..., Mergers, Large Group Facilitation
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 1982 — 1984
Master of Business Administration (M.B.A.), Marketing
Guilford College 1978 — 1982
BA, Economics
Tias Business School, University of Navarra
Executive Program, Business Strategy and E-Commerce
CIGNA Healthcare February 2003 - Present
UPS Logistics Technologies January 1999 - November 2002
UPS Logistics Technologies January 1997 - January 1999
Education
Glendale Community College 2005 — 2008
Cisco Internetworking
San Diego State University-California State University 1984 — 1992
InchWorm Contractors IT ManagerBauer Built MFGApril 2014 - Present
Wells Fargo April 2014 - Present
St Patrick Catholic School August 2007 - Present
Nationwide Insurance 2013 - 2014
GuideOne Insurance June 2008 - March 2012
AVIVA October 2007 - April 2008
Farm Bureau Financial Services June 2007 - September 2007
MidAmerican Energy Company April 2007 - May 2007
American Packaging Corporation February 1997 - March 2007
Cigna Healthcare September 1996 - January 1997
Skills
Networking, IT Management, Computer Repair, Active Directory, Disaster Recovery, VMware, Windows Server, VPN, Servers, Network Security, IT Operations, Firewalls, DNS, Citrix, Network Administration, Cisco Technologies, Virtualization, Windows, TCP/IP, Technical Support, Management, Hardware, Vendor Management, Computer Hardware
Education
Hamilton College 1994 — 1996
First Citizens Bank April 2011 - Present
CIGNA Healthcare March 2009 - April 2011
Aetna January 2008 - December 2008
Fannie Mae July 2007 - December 2007
JPMorgan Chase November 2003 - June 2007
Trinuc Inc 2003 - 2004
GMAC 2003 - 2003
Skills
Pentaho, SAS programming, Mainframe, Datastage, ETL, Ab Initio, Data Migration, Enterprise Architecture, Software Development, Data Warehousing, DB2, SDLC, Teradata, Data Modeling, Unix Shell Scripting
Education
University of Illinois Springfield 2002 — 2003
Masters, Computer Science
Gulbarga University 1993 — 1997
REC,Bhalki,Bachelors, Electronics & Communication
Millennium Benefits Consulting June 1998 - Present
CIGNA Healthcare March 1985 - April 1998
Skills
Employee Benefits, Insurance, Health Insurance, ERISA, Health Savings Accounts, Disability Insurance
Education
Georgia State University
Business
Cigna HealthCare May 2015 - Present
CIGNA Healthcare February 2007 - Present
CIGNA Healthcare November 1994 - February 2007
Skills
Insurance, Employee Benefits, Health Insurance, Managed Care, Healthcare, Customer Service, Sales, Strategic Planning, Account Management, Selling, Microsoft Word, Public Speaking, New Business Development, Team Building, Underwriting, Sales Management
Education
Hamilton College 1985 — 1989
Mathematics
NYU January 2015 - Present
Cigna Healthcare July 2013 - November 2014
PHH Mortgage October 2012 - May 2013
Federal Reserve Bank of New York November 2010 - June 2011
NCO Group 2007 - July 2010
Skills
Call Centers, Vendor Management, Disaster Recovery, Avaya, Troubleshooting, Cisco Technologies, Process Improvement, Active Directory, Telecommunications, Data Center, VPN, VoIP
Education
Hampton University 1987 — 1989
Middlesex County College
Town of Cave Creek June 2014 - Present
Inventure Foods 2009 - Present
Phoenix Computer Specialists October 2001 - June 2014
CIGNA Healthcare May 1998 - September 2001
Skills
Windows, Windows 7, Windows Server, Visio, Software Documentation, XP, Microsoft Office, Networking, A+ Certified, Troubleshooting, Computer Hardware, Microsoft Certified..., Windows XP, Photography, Network+, Network Administration, Outlook, Technical Support, VoIP, Desktop Support, Windows Server 2003, Network+ Certified, Windows 8, Servers, ProPresenter 5, Ustream, Strategic Planning, Information Technology, Project Management, Public Speaking, Team Building
Education
Glendale Community College 1991 — 1992
Vanguard December 2013 - Present
The Vanguard Group October 2007 - December 2013
Vanguard January 2006 - September 2007
Vanguard March 2002 - December 2005
MEDecision 2000 - 2002
CIGNA Healthcare April 1999 - January 2000
Arris Systems August 1998 - April 1999
CIGNA Healthcare January 1995 - August 1998
CIGNA Healthcare January 1995 - December 1995
CIGNA Healthcare January 1992 - December 1994
Skills
SDLC, Agile Methodologies, Requirements Analysis, Business Analysis, Software Project..., Data Warehousing, SOA, Process Improvement, Data Modeling, Unix, SQL, Business Intelligence, Software Development, Enterprise Architecture, Vendor Management, Healthcare Information..., PL/SQL, Java, Java Enterprise Edition, Program Management
Education
St. Joseph's University 2004 — 2008
Master of Business Administration (MBA), Finance
Gwynedd-Mercy College 1990 — 1993
BS, Computer and Information Systems
State of Arizona January 2012 - Present
CIGNA Healthcare April 2010 - January 2012
RSC Equipment Rental July 2007 - April 2010
Safeway November 2000 - April 2007
Albertsons August 1995 - November 2000
Skills
Financial Reporting, Accounting, Sarbanes-Oxley Act, General Ledger, Financial Analysis, Access
Education
Grand Canyon University
MS, Leadership
Western International University
BS Accounting
Cigna January 2014 - Present
Cigna Healthcare January 2013 - Present
CIGNA HealthCare January 2011 - December 2013
CIGNA Healthcare January 2010 - September 2011
CIGNA Healthcare October 2000 - January 2010
Kaiser Permanente 1997 - 1999
Skills
Healthcare, Health Insurance, Process Improvement, Healthcare Information..., Managed Care, Healthcare Management, Program Management, Health Policy, Leadership
Education
Georgetown University
BSN, Nursing
University of Hartford
MBA, Health/Health Care Administration/Management
CIGNA Healthcare January 2012 - Present
CIGNA Healthcare February 2010 - January 2012
CIGNA Healthcare October 2004 - February 2010
CIGNA Healthcare 1998 - 2003
Skills
Underwriting, Health Insurance, Insurance, Employee Benefits, Claim, Health Savings Accounts, Life Insurance, Managed Care, Sales, Brokers, Medicare, Analysis, Training, Workers Compensation, Management, Disability Insurance, Strategic Planning, Negotiation
Education
Grand Canyon University 2006 — 2008
M.B.A., Marketing
University of Phoenix 2001 — 2005
Bachelor's, Accounting
The White Stone Group August 2003 - Present
CIGNA Healthcare June 1993 - February 2003
Skills
Revenue Cycle, Salesforce.com, Healthcare Information..., Account Management, Product Management, Healthcare, Leadership, Strategic Planning, Start-ups, Managed Care, Healthcare Industry, Cross-functional Team..., EHR, Healthcare Consulting, Process Improvement, Informatics
Education
Georgia College and State University
BSN, Nursing
Mercer University
Kaiser Permanente August 2014 - Present
Kaiser Permanente December 2013 - Present
Kaiser Permanente December 2007 - Present
Millennium Benefits Consulting 2006 - 2007
CIGNA Healthcare 1999 - 2004
Prudential 1983 - 1999
Skills
Employee Benefits
Education
Georgia State University 1982 — 1984
Marketing
Lithonia High School 1979 — 1981
Royal Bank America December 2012 - Present
PNC Bank August 2007 - May 2012
Yardville National Bank (Acquired by PNC) 2004 - 2007
CIGNA Healthcare 2000 - 2004
Prudential 1995 - 2000
Deloitte & Touche/Touche Ross 1984 - 1995
Education
La Salle College 1980 — 1982
MBA, Finance
Gettysburg College 1974 — 1978
BA, Business Administration
CIGNA Healthcare May 1981 - April 2000
Education
Harford Community College 1978 — 1981
Associate in Arts, Interior Design
Mass Mutual April 2012 - Present
Mass Mutual November 2008 - March 2012
CIGNA Healthcare 2006 - 2008
CIGNA 2006 - 2008
MetLife 2002 - 2004
Paul Revere Ins. Co. 1986 - 1996
Skills
Health Insurance, Disability Insurance, Employee Benefits, Customer Service, Long-term Care, Life Insurance, Health Savings Accounts, Insurance, Account Management, Sales, Product Development, Marketing, 401k, Underwriting, Retirement, Brokers, Fixed Annuities, Term Life Insurance
Education
Gettysburg College 1978 — 1983
BA, Business
CIGNA Healthcare April 1990 - Present
Skills
Management, Managed Care, Business Analysis, Healthcare, Process Improvement, Vendor Relations, Vendor Management, Strategy, Business Process, Program Management, Business Process..., Cross-functional Team...
Education
Hamilton College 1976 — 1980
BA, Economics
Bank of America 2001 - Present
Decision Consultants/SAS Institute 2000 - 2001
CIGNA Healthcare June 1995 - 2000
Provident Life & Accident Insurance Company May 1994 - June 1995
Skills
Analytics, Business Analysis, SAS programming, Data Mining, SQL, SAS, Segmentation, Banking
Education
The University of Tennessee at Chattanooga 1992 — 1994
MS, Computer Science
Georgia College and State University 1987 — 1992
BS, Computer Science and Mathematics
Baldwin High School 1984 — 1987
CIGNA Healthcare May 2007 - Present
Kaiser Permanente June 2006 - April 2007
Aetna July 2000 - June 2006
Skills
Microsoft Excel, Word,..., Salesforce.com, Strategy, Insurance, Account Management, Sales Operations, Sales, Project Management, Health Policy, Customer Retention, Managed Care, HIPAA, Leadership, Health Insurance, Healthcare, Business Process, Employee Benefits
Education
Golden Gate University
Bachelor of Science (BS), Health Services Management
TEKsystems July 2015 - Present
CIGNA December 2009 - Present
Cigna February 2014 - July 2015
Westover ARB 2010 - 2014
MassMutual April 2005 - April 2009
CIGNA Healthcare December 1999 - April 2005
Keane Consulting June 1997 - June 1999
Skills
Requirements Analysis, Data Warehousing, Testing, ETL, SQL, Unix, Test Planning, Quality Assurance, Systems Analysis, Data Integration, Business Requirements, Data Migration, Databases, Business Analysis
Education
Grantham University 2010 — 2013
Master's degree, Health Systems Management, 3.9
Westfield State College 1996 — 1999
CIS, Computer Information, 3.2
Springfield Technical Community College 1990 — 1994
assoc, Comptuer/laser optics, 4.0
Springfield Technical Community College 1977 — 1979
assoc, Computer Maintenance, 3.8
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2009 - Present
Blockbuster Inc. May 1999 - January 2009
CIGNA Healthcare June 1993 - April 1999
EDS Advanced Solutions September 1990 - June 1993
Skills
Purchasing, Sourcing, Procurement, Inventory Management, Call Center Management, Project Planning, Project Management, Inventory Control
Education
Bauder College 1984 — 1985
Merchandising
Grayson County College
CIGNA Healthcare Customer Service SupervisorPrincipal Financial GroupJanuary 1994 - March 2004
Education
Arizona State University 1990 — 1992
Bachelor of Science, Marketing
Glendale Community College 1987 — 1990
Associates of Arts, Business Admin
Aetna , Active Health Management May 2012 - Present
CIGNA Healthcare November 2011 - May 2012
Capital Technology Information Services April 2011 - November 2011
Amerigroup Corporation October 2010 - March 2011
Clarkson University August 2008 - May 2009
Skills
SDLC, UML, SQL Server, SQL, Subversion, XML, RUP, Rational Rose, Toad 9.0, EDI, ICD-9, ICD-10, HIE, Clinical Document..., HL7 2.x, HITSP C32, IHE, FACETS 4.71, CaliberRM, OID, Hl7 Clinical Document..., SoapUI, Hl7 v3 RIM, Alfresco, Data Services, Oracle Objects, Clinical Quality..., Meaningful Use, HITSP C83, HITSP C48, Microsoft SQL Server, HL7, Visio, Requirements Analysis, User Acceptance Testing, HIPAA, Gap Analysis, System Testing, Data Analysis, Healthcare, XML Schema, Business Analysis, Oracle, Business Requirements, Quality Assurance, Management, EHR
Education
Clarkson University 2008 — 2010
Master of Business Administration (M.B.A.), Global Supply Chain Management
Guru Gobind Singh Indraprastha University
Bachelors in Business Administration, Minor Tourism, GPA - 4.0/4.0
Cigna Medical Group November 2010 - Present
CIGNA Healthcare May 1996 - November 2010
Feld Entertainment 1988 - 1996
Restaura 1983 - 1988
Skills
Accounting, Financial Analysis, Accounts Payable, Process Improvement, Financial Reporting, Financial Modeling, Forecasting, Variance Analysis, Internal Controls, Budgets
Education
George Mason University 1989 — 1994
BS, Accounting
Jericho High School
T-Mobile January 2015 - Present
T-Mobile USA August 2010 - March 2014
T-Mobile USA February 2009 - August 2010
CIGNA Healthcare May 2000 - December 2008
Skills
Teamwork, Credit, Sales, Call Centers, Customer Service, Customer Satisfaction, Process Improvement, Customer Experience, Analysis, Project Management, Microsoft Office, Troubleshooting, Account Management, Marketing Strategy, Employee Benefits
Education
Georgia Northwestern Technical College 1993 — 1994
GED
Brandon Clay Enterprises January 1996 - Present
XLHealth November 2006 - May 2011
CIGNA Healthcare January 1998 - February 2000
Skills
Insurance, Health Insurance, Managed Care, Medicare, Business Analysis, Process Improvement, Healthcare, Medicaid, Strategic Planning, Team Building, Management, Dynamic Speaker, Published Author, Sales Leadership..., Sales Rep Training
Education
Georgia Institute of Technology 1986 — 1989
Jonesboro High School 1979 — 1982
High School, General with science and math focus
iHealth Technologies February 2012 - Present
Cotiviti Healthcare September 2011 - February 2012
iHealth Technologies September 2008 - May 2011
CIGNA Healthcare April 1990 - July 2008
Prudential Insurance 1978 - March 1990
Skills
Policy, Customer Service, Research, Medical Terminology, HIPAA, Healthcare Information..., Healthcare, ICD-9, CPT-4, Microsoft Office, CPT, Medical Coding, Insurance, Medicaid, Medicare, Health Insurance, Claim, Leadership, Medical Billing, Software Documentation
Education
Georgia Perimeter College 1975 — 1977
Nursing
Retirement April 2010 - Present
Argyle Benefits Consultants, LLC September 2009 - April 2010
CIGNA Healthcare February 1992 - May 2008
EQUICOR, INC. -joint venture of Equitable Life Assurance & Hospital Corporation of America February 1986 - February 1992
Equitable Life Assurance Society of the United States November 1980 - February 1986
Equitable Life Assurance Society of the US November 1971 - October 1980
Skills
Insurance, Employee Benefits, Health Insurance, Customer Service, Leadership, Managed Care, Marketing, Public Speaking, Sales, Fundraising, Management, Microsoft Office, Sales Operations, Strategic Planning
Education
Georgia Southwestern State University 1967 — 1971
BS, History
Georgia Southwestern State University 1967 — 1971
Bachelor's degree/ political Science, History
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2013 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas April 2010 - September 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 2008 - April 2011
Watermark Physician Services 2005 - 2007
CIGNA Healthcare 2002 - 2005
Skills
SQL, Teradata, Microsoft Applications, Microsoft Excel, Access, Visio, Employee Benefits, Process Improvement, Healthcare, Health Insurance, Insurance, HIPAA, Analysis, Data Analysis, Medicaid
Education
Governors State University 2008 — 2014
Bachelor of Healthcare Administration
CIGNA Healthcare February 2010 - Present
CIGNA Healthcare April 2008 - February 2010
Great-West Healthcare April 1999 - April 2008
Skills
Budgeting, Income Tax, Editing Newsletters, Accounting, Newsletters, Microsoft Excel, Budgets, QuickBooks, Management, Auditing, Microsoft Office, Customer Service, Healthcare, Insurance, Process Improvement, Financial Accounting, Financial Forecasting, Outlook, Operations Management, Strategic Planning
Education
New England College 2012 — 2014
Master of Science (M.S.), Forensic Accounting, 4.0
Saint Leo University 2009 — 2011
Bachelor of Arts, Business Administration with Specialization in Accounting, 4.0
Gwinnett Technical College 2003 — 2008
Associate of Applied Science, Accounting and Marketing Management, 4.0
GP Strategies Corporation January 2008 - Present
Learning Journeys January 1998 - October 2011
General Physics Corporation 2008 - 2010
The Institute of Healing Arts and Sciences, LLC April 2004 - January 2008
CIGNA Healthcare January 1999 - January 2004
The Hartford January 1986 - January 1997
Skills
Instructional Design, Instructor-led Training, Training Delivery, Curriculum Design, Adult Education, Change Management, Workshop Facilitation, E-Learning, Blended Learning, Leadership Development, Learning Management, Organizational...
Education
Saint Joseph College 2001 — 2004
MA, Mental Health and Pastoral Counseling
Georgia State University 1966 — 1983
BA, Psychology
State of New Hampshire Division for Children, Youth, & Familes July 2013 - Present
State of New Hampshire Department of Health And Human Services September 2012 - July 2013
State of New Hampshire March 2008 - September 2012
New Hampshire Hospital May 2004 - March 2008
Rite Aid/Brooks Corporation August 2003 - May 2004
CIGNA Healthcare August 2000 - August 2003
Skills
Payroll, Account Reconciliation, Policy, Accounting, Customer Service, Auditing, Time Management, Finance, Employee Benefits, Inventory Management, Sales, Financial Statements, Mental Health, Process Scheduler, Benefits Administration, Hospitals, Psychotherapy, Treatment, Adolescents, Government, social work, Administrative Work
Education
Granite State College 2010 — 2012
Bachelor of Science (B.S.), Psychology
New Hampshire Technical Institute31 College Drive 2007 — 2010
Associate of Science (A.S.), Business, Management, Marketing, and Related Support Services
Pittsfield High School 1996 — 1999
High School Diploma
Humana May 2015 - Present
Management and Network Services December 2013 - Present
Independent Contractor November 2012 - Present
Healthcare Solutions 2011 - 2012
Coalition America 2007 - 2011
MultiPlan 2004 - 2007
CIGNA Healthcare 1997 - 2002
AETNA Health Plans 1993 - 1995
Humana 1989 - 1993
Skills
Provider Relations, Medicare, Healthcare, Network Development, Hospitals, Credentialing, Managed Care, Insurance, Contract Management, Contract Negotiation, Health Insurance, Negotiation, Provider Contracting, Customer Relations, Microsoft Office, Contract Negotiations, PowerPoint, Team Building, Health, PPO, Customer Service, HMO, Healthcare Industry, Healthcare Information..., Practice Management, EMR, HIPAA, Claim, Training, Medicaid, Health Policy, Analysis, Healthcare Consulting, Revenue Cycle, Policy, Medical Billing, Physicians, Management, Healthcare Management, Physician Relations, Strategic Planning, Recruiting, Disease Management, Process Improvement, Quality Improvement, Revenue Cycle Management, EHR, Home Care, Utilization Management, Medical Coding
Education
Pacific Systems Computer Training Institute 2013 — 2014
SQL Server Data Base Administration, SQL Server 2012 Data Base Administration
Georgia State University - J. Mack Robinson College of Business 2011 — 2013
Executive Master's of Business Administration, Executive Management
Morehead State University 1983 — 1988
Bachelors, Business Administration
CIGNA Healthcare February 1996 - November 1998
Education
Gwinnett Technical College 2005 — 2010
Dordt College August 2013 - July 2014
Northwest Iowa Symphony Youth Orchestra (NISYO) August 2013 - May 2014
The Altamont School January 2013 - June 2013
Samford University February 2011 - June 2013
Red Mountain Chamber Orchestra November 2006 - June 2013
Covenant College August 2009 - December 2009
CIGNA Healthcare June 2008 - November 2009
Briarwood Presbyterian Church March 2006 - July 2008
Music Opportunity Program July 2007 - May 2008
Briarwood Christian School July 2005 - June 2007
Skills
Orchestral Music, Music Education, Music Theory, Chamber Music, Music, Ensemble, Musical Theatre, Choral, Teaching, Composition, Conducting, Piano, Concerts, Public Speaking, Band, Jazz, Performing Arts, Curriculum Development, Classical, Music History, Finale, Festivals, Leadership, Choral Conducting, Curriculum Design, Continuous Improvement, Nonprofits, Musicians, Flute, Supervision, Ensemble Coaching, Leadership Development, Orchestration, Music Performance, Church Music, Arts Administration, Higher Education, University teaching, University Teaching, Bands
Education
University of Hartford 1993 — 1995
Graduate Studies in Music Education; State Certification
University of Massachusetts, Amherst 1989 — 1991
M.M., Music
Hampshire College 1984 — 1989
B.A., Liberal Arts
CIGNA Healthcare April 1998 - October 2012
Prudential Healthcare January 1996 - April 1998
Skills
Healthcare, Process Improvement, Microsoft Excel, Managed Care, Healthcare Management, Microsoft Office, PowerPoint, HIPAA, Healthcare Information..., Software Documentation, Provider Relations, Health Insurance
Education
Georgia State University
Political Science and Government
Tyler Junior College
Business Administration and Management, General
CIGNA Healthcare July 2012 - Present
CIGNA Healthcare April 2010 - February 2013
Stream Global Services March 2009 - April 2010
eTelecare Global Solutions February 2007 - March 2009
eTelecare Global Solutions March 2006 - February 2007
eTelecare Global Solutions January 2004 - March 2006
eTelecare Global Solutions March 2002 - January 2004
Chase Manhattan Corporation January 2000 - March 2002
Harkins Theatres August 1997 - May 1999
Skills
Access, Business Intelligence, Data Analysis, Process Improvement, Visio, Management, Databases, SQL, Data Warehousing, Software Development, Enterprise Software, Vendor Management, Analysis, Business Process..., Oracle, Customer Service, Call Centers, Strategic Planning, Leadership, Team Leadership
Education
Grand Canyon University 2014 — 2015
Blanchard Executive MBA
Arizona State University 2009 — 2012
Bachelor of Interdisciplinarity Studies, Business/Communication
Scottsdale Community College 2004 — 2009
Associates Degree, Administration of Justice Studies
RightSource Rx June 2014 - Present
Roush Industries June 2013 - Present
RightsourceRx May 2013 - June 2014
RightsourceRx July 2011 - May 2013
RightsourceRx November 2010 - July 2011
USAA May 2008 - November 2010
USAA January 2007 - May 2008
CIGNA Healthcare July 2005 - January 2007
CIGNA Healthcare December 2004 - July 2005
CIGNA Healthcare February 2000 - December 2004
Skills
Insurance, Customer Service, Training, Software Documentation, Benefits Administration, Sales, Technical Support, Research, Finance, Healthcare, Employee Benefits, Call Center, Process Improvement, Outlook, PeopleSoft, Call Centers, Access, Management, Leadership, Data Analysis
Education
Ironwood High School 1989 — 1993
Diploma
Glendale Community College
Catholic Health Initiatives August 2013 - Present
University Surgical Associates August 2012 - December 2012
Nissin Brake Georgia October 2007 - August 2011
Aeropostale February 2007 - October 2007
CIGNA Healthcare October 2005 - February 2007
Skills
Employee Relations, Recruiting, Employee Benefits, Interviews, Training, Hiring, Accounts Payable, Employee Engagement, Customer Service, ICD-10, ICD-9-CM, Release of Information
Education
Georgia Northwestern Technical College 2011 — 2012
Associate's degree, Health Information/Medical Records Technology/Technician
The University of Tennessee at Chattanooga 2000 — 2004
Bachelor of Science, Human Resource Management, Business Administration
Notre Dame High School 1996 — 2000
IWS/Workforce Solutions September 2012 - Present
TrailBlazer Health Enterprises 2005 - 2012
U. U. 2009 - 2010
Cigna HealthCare 2003 - 2005
Texas Instruments 2000 - 2004
Skills
Training, Needs Analysis, Curriculum Development, Instructor-led Training, Leadership Development, Career Counseling, Organizational..., Coaching, Policy, Staff Development, Leadership, Program Management, Adult Education, Technical Writing, Interviews, Management Development, New Hire Orientations, Career Development, Facilitators, Workforce Planning, Organizational Learning, Performance Consulting, Workshop Facilitation, Technical Training, Performance Improvement, Instructional Design, Performance Management, Case Management, Client Counseling, Workforce Development, Social Advocate
Education
Grayson County College
Business Administration, Management and Operations / Computer Science
LeTourneau University
Bachelor of Applied Science (B.A.Sc.), Business / H.R. Management
Louisiana State University
Computer/Information Technology Administration and Management
Platts January 2014 - Present
Platts December 2011 - December 2013
CIGNA Healthcare August 2009 - December 2011
Stevinson Automotive July 2006 - August 2009
Cierant Corporation October 2003 - July 2006
Penn Garritano January 1999 - January 2001
Imation January 1996 - January 1999
Imation 1996 - 1999
Skills
Excel, Marketing Automation, Salesforce.com, Eloqua, Revenue Lifecycle Master, Eloqua Power User, Digital Marketing, Microsoft Excel, Marketing Communications, Direct Marketing, Lead Generation, Strategy, Program Management, CRM, Product Marketing, Marketing, Marketing Strategy, Account Management, Integrated Marketing, Advertising, Management, SEO, Multi-channel Marketing, Strategic Planning, Sales, Product Management, Project Management, Segmentation
Education
University of Colorado 1991 — 1994
Master of Arts; Bachelor of Arts, Journalism and Integrated Marketing Communications; Sociology
Goucher College 1988 — 1991
Staples High School 1986 — 1988
American School of Paris 1984 — 1986
MAXIMUS April 2014 - Present
Telerx June 2010 - October 2013
CIGNA Healthcare September 2002 - May 2010
Skills
Six Sigma, Vendor Management, Process Improvement, SDLC, Call Center, Operations Management, Program Management, Management, Outsourcing, Service Delivery, Call Centers, Customer Experience, Business Process..., CRM, BPO, Performance Management, Business Analysis, Cross-functional Team..., Workforce Management, Leadership, Team Building, Business Intelligence, Training, Business Process, Forecasting, Team Leadership, Account Management, Coaching, Project Management, Data Analysis, Employee Engagement, Recruiting, SharePoint, Talent Management, Employee Benefits, Insurance, Talent Acquisition, Contact Centers, Strategic Planning, Employee Relations, Sourcing, Organizational..., Employee Training, Health Insurance, Hiring, Metrics, Leadership Development, Onboarding, Customer Service, Change Management
Education
Grand Canyon University 2014 — 2017
Bachelor of Applied Science (BASc), Secondary Education and Teaching
Keystone College
Cigna March 2014 - Present
Cigna Healthcare March 2008 - March 2014
Skills
Health Insurance, Customer Service, Call Centers, Claim, Administrative..., HIPAA, Benefits Administration, Employee Benefits, Insurance, Disability Insurance
Education
Goldey-Beacom College 2015 — 2017
Bachelor of Science (B.S.), Business Administration and Management, General
Goldey-Beacom College 2002 — 2005
Associate's degree, Business Administration and Management, General
Chubb Institute 1990 — 1991
Associate's degree, Administrative Assistant and Secretarial Science, General
Healthways February 2013 - Present
Healthways June 2011 - February 2013
Howard County Public Schools February 2006 - June 2011
CIGNA Healthcare August 1992 - May 1996
Skills
Disease Management, Quality Management, Motivational..., Public Speaking, Leadership, Customer Service, Healthcare, Healthcare Management, Nursing, HIPAA, Training
Education
Loyola University, Maryland 1990 — 1993
Master of Business Administration (M.B.A.), Finance, General
Georgetown University 1982 — 1986
Bachelor of Science, Registered Nursing/Registered Nurse
Cigna December 2013 - Present
CIGNA Healthcare October 2005 - December 2013
ACM UL Monitoring October 2004 - October 2005
EDS Corporation March 1994 - August 2004
Education
Glendale Community College 2010 — 2013
Greenville Health System October 2013 - Present
Greenville Health System September 2012 - October 2013
Greenville Hospital System July 2009 - September 2012
Greenville Hospital System November 2007 - July 2009
CIGNA Healthcare November 1983 - November 2007
Skills
Healthcare, Revenue Cycle, Medical Coding, Hospitals, IDX, Healthcare Management, CPT, ICD-9, HCPCS, Medical Terminology, HIPAA, Financial Reporting, Medicare, Auditing, EMR
Education
Greenville Technical College
CIGNA Healthcare August 2006 - Present
MEMC January 1995 - October 2003
Texas Instruments November 1978 - January 1995
Skills
Administrative..., Customer Service, PowerPoint, Windows, Composition, Written Correspondence, Records Management, Medical Terminology, Travel
Education
SOSU 1978 — 1980
Grayson County College
CIGNA Healthcare April 2011 - Present
CIGNA Healthcare April 2011 - Present
THackerville Public Schools August 2006 - May 2007
Thackerville Public Schools August 2006 - May 2007
Edison Elementary March 2006 - May 2006
Edison Elementary August 2005 - May 2006
Edison Elementary January 2006 - February 2006
Edison Elementary September 2005 - December 2005
Skills
Customer Service, Customer Experience, Customer Oriented, Customer Satisfaction, Higher Education, Teamwork, Team-oriented, Teaching English as a..., Fast Learner
Education
Texas Woman's University 2004 — 2005
Bachelors of science, elementary education
Grayson County College 2002 — 2004
associates degree, education
Grayson County College
Associates Degree
Texas Woman's University
Bachelors of Science Degree, Interdisciplinary Studies
CVCC Center for Information Assurance August 2011 - Present
CIGNA Healthcare February 1997 - August 2004
Aetna March 1980 - February 1998
American Express October 1990 - September 1994
Skills
Microsoft Word, Outlook, Microsoft Office, Microsoft Excel, 10 Key, File Management, Administrative..., PowerPoint, Critical Thinking, Process Scheduler, Time Management, Higher Education, QuickBooks, Data Entry
Education
Catawba Valley Community College 2004 — 2006
Medical Transcription
Guilford Technical Community College 1981 — 1982
Computer Science- Cobalt Language, B
Randolph Community College 1973 — 1975
Legal Assistant/Paralegal
Integrated Health Management Services, LLC February 2015 - Present
A-Fordable Billing Solution September 2013 - May 2014
IPC The Hospitalist Company, Inc. June 2000 - October 2012
KPC Medical Management / Friendly Hills Medical Management January 1995 - June 2000
CIGNA Healthcare January 1990 - January 1995
Skills
Medicare, Hospitals, Data Entry, Healthcare, Healthcare Information..., Healthcare Management, Payroll, Invoicing, Accounts Receivable, HIPAA, Accounts Payable, Medical Billing, CPT, Insurance Verifier &..., Customer Service, Cold Calling, Networking, Employee Benefits, Customer Satisfaction, Administrative..., Outlook, ICD-9, Administrative...
Education
University National of Trujillo, Peru
Major in Business Management, Bachelor's Degree in Economics, Business/Managerial Economics
Glendale Community College
Associate's Degree, Business/Office Automation/Technology/Data Entry
Glendale Community College
Medical Insurance Biller, Medical Office Assistant/Specialist
Interpreting Service International Inc. (ISITAP)
Medically Versed Spanish Language Facilitator, Medical terminology spanish interpreter
Burbank Adult School
Automated Accounting, Accounting Technology/Technician and Bookkeeping
Cigna Global Health Benefits October 2014 - Present
Cigna August 2013 - October 2014
CIGNA Healthcare March 2011 - August 2013
CIGNA Healthcare January 2008 - March 2011
Hogan & Vandenberg LLC 2007 - 2008
Skills
Claim, Health Insurance, Provider Relations, Translation, Immigration, People Skills, Teamwork, Healthcare, Managed Care, Insurance, Immigration Law, HIPAA, Process Improvement, Software Documentation, Access, Team Building, Strategic Planning, Leadership
Education
Goldey Beacom College 2002 — 2004
Master of Business Administration (MBA), Marketing
CIGNA Healthcare March 2004 - Present
Cigna Healthcare of AZ January 2002 - March 2004
MDS Pharma Services January 1997 - January 2002
Skills
Nursing, Disease Management, Utilization Management, EMR, Health Education, Home Care, Critical Care, Clinical Research, Medical/Surgical, Acute Care
Education
University of Phoenix 2004 — 2005
Bachelor of Science (B.S.), Nursing Administration
Glendale Community College 1992 — 1995
Associate of Science (AS), Registered Nursing/Registered Nurse
Cigna Healthcare February 2006 - Present
Baylor Health Care System February 2004 - February 2006
Aetna June 2000 - February 2004
Skills
Nursing, Healthcare, Hospitals, Healthcare Management, Disease Management, Inpatient, Health Education, Managed Care, Medical/Surgical, Utilization Management, EMR, Patient Education, Acute Care, Home Care, Patient Safety, Healthcare Information..., Certified Case Manager
Education
Graceland University 1992 — 1996
Bachelor of Arts (BA), Healthcare Psychology, 3.5
Mott community college ADN 1973 — 1977
Associate's degree, Registered Nursing/Registered Nurse, 3.5
PPO Check April 2009 - Present
HCA July 2004 - March 2009
Cigna Healthcare June 1999 - March 2004
Skills
Healthcare, Employee Benefits, Process Improvement, Customer Service
Education
Grayson County College 1978 — 1978
Denison Senior High School 1975 — 1977
high school diploma
West Asset Management August 2010 - Present
MEMC February 2010 - August 2010
Cigna Healthcare March 2007 - February 2010
Texas A&M Rec Sports 2006 - 2007
Wolfe City Elementary School 2006 - 2007
Belk April 2005 - October 2006
Sears August 2004 - April 2005
Education
Texas A&M University-Commerce 2006 — 2007
Associate’s Degree, Mathematics Teacher Education
Grayson County College 2004 — 2005
Clinical Laboratory Science/Medical Technology/Technologist
TAPS Public Transit May 2014 - Present
www.drivinguniversity.com February 2010 - March 2014
CIGNA HEALTHCARE August 1989 - July 2009
Skills
Customer Service, Nonprofits, Leadership, Computer Science, Teaching, Microsoft Office, Office Equipment, Keyboard Skills, Data Entry, Employee Training, Quality Auditing, Training, Event Planning, Community Outreach, Team Building, Fundraising, Public Speaking, Strategic Planning, Microsoft Word, Management, Social Media
Education
Grayson County College 1980 — 1982
Associate's degree, Computer Science