CIGNA HealthCare
Industry: Insurance company
DescriptionCigna is an American worldwide health services organization based in suburban Bloomfield, Connecticut and Philadelphia, Pennsylvania. Customer service: 020 8652 1313 Headquarters: Philadelphia, Pennsylvania, United States CEO: David Cordani (25 Dec 2009–) Subsidiaries: Express Scripts, Healthspring, Inc.,
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CIGNA HealthCare Employees
UnitedHealthcare January 2015 - Present
UnitedHealthcare August 2013 - Present
United Healthcare June 2006 - August 2013
CIGNA Healthcare June 2004 - May 2006
CIGNA Healthcare October 2001 - June 2004
CIGNA Healthcare March 2000 - October 2001
CIGNA Healthcare March 1999 - March 2000
Mamiye Brothers January 1994 - December 1998
Randy Kemper Corporation 1989 - 1994
Randy Kemper Corp 1989 - 1994
Skills
Sales, CRM, Employee Benefits, Selling, Health Insurance, Medicare, Insurance, Health Savings Accounts, Managed Care, Benefits Administration, Underwriting, Training, Brokers, Strategy, Management, Life Insurance, Disability Insurance, Claim, HMO, Long-term Care, Business Planning
Education
Pfeiffer University 2002 — 2007
Bachelor's of Science, Business Administration
Healthline, Inc. September 1998 - June 2012
CIGNA Healthcare January 1986 - September 1998
Skills
Medical Coding, ICD-9-CM, CPT, Medical Transcription, Medical Terminology, 3M Encoder, Microsoft Office, Epic EHR, HIPAA Compliance, Guide Clinical..., Anatomy & Physiology, Pathophysiology, Pharmacology, Billing/Reimbursement, ICD-9
Education
Phoenix College 2013 — 2014
Associate of Arts and Sciences (AAS), Health Information Management
Phoenix College 2011 — 2013
Hospital-Based Medical Coding Certificate, Medical Coding and Health Information Management
Cubic October 2012 - Present
Cigna HealthCare August 2006 - Present
Skills
Strategic Planning, Leadership, Team Building, Process Improvement, Customer Service, Sales, Leadership Development, Public Speaking, Healthcare, Microsoft Office, Coaching, Training, Microsoft Word, Management, Microsoft Excel, Active Directory, Call Center, Call Centers
Education
Purdue University-North Central Campus
CIGNA Healthcare May 2014 - Present
CIGNA Healthcare May 2010 - May 2014
CIGNA Healthcare December 2007 - May 2010
Performance Programs, Inc. June 2005 - December 2007
Skills
Technical Reports, Training Delivery, Educational Leadership, Strategic Communications, Strategic Planning, External Liaison, Competitive Intelligence, Hogan Assessments, Clark Wilson 360..., Executive Career..., Employee Engagement, Laboratory, Injectable, Hospital Information..., Sales Process, Medical Underwriting, Increasing Operational..., HIPAA, Process Improvement, Health Insurance, Health Insurance..., Healthcare Industry, Health Policy, Cross-Functional Team..., Network Development, Healthcare Marketing, Healthcare Management, Managed Care, Corporate Communications, Committed to..., Business Analysis, Healthcare, Medicare, Vendor Management, Time Management, Team Building, Six Sigma, Marketing
Education
Plymouth State University 2001 — 2005
Bachelor of Arts (B.A.), Technical and Scientific Communication / English
Associated Retina Consultants February 2012 - August 2014
Horizon Eye Specialists and Lasik Center November 2011 - February 2012
CIGNA Healthcare February 1996 - June 2011
Boswell Eye Institute August 1990 - July 1995
American Eye Institute 1987 - 1990
Skills
Healthcare, Provider Relations, HIPAA, Healthcare Management, Managed Care, Medicare, Hospitals, Healthcare Information..., Medical Terminology, Network Development, Health Insurance, Customer Service, Medical Billing, Medicaid, HMO, EMR, Patient Education, Medical Records
Education
Gateway Community College 2013 — 2014
Certificate of Completion, Clinical Research Coordinator Program, 4.0
Phoenix College 1984 — 1996
Certification, Emergency Medical Technician, 4.0
Winston Churchill High School 1968 — 1970
Horizon Nut Production September 2012 - May 2013
Tulare County Probation 2013 - 2013
Cigna Healthcare August 2011 - December 2011
Nestle March 2009 - August 2011
RadioShack March 2008 - March 2009
Lowe's Home Improvement December 2007 - March 2008
Longs Drugs September 2006 - December 2007
Skills
Customer Service, Computers, Law Enforcement..., Microsoft Office, Microsoft Word, Microsoft Excel, Communication, Quality Control, Quality Assurance, Cashiering, Customer Experience, Customer Engagement, Inventory Control, Health Insurance, Work in A Fast Paced..., Production Operations, Stocking, DSO, Safety, Troubleshooting
Education
Porterville College 2005 — 2006
N/A
Tulare Union High School 2001 — 2005
Diploma
Cigna Healthcare August 2004 - Present
Private Healthcare Systems April 2001 - November 2002
The Cancer Institute of New Jersey 1997 - 2000
Blue Cross & Blue Shield of Rhode Island 1986 - 1997
Skills
Strategic Communications, Adult Education, Strategic Planning, Health Care..., Project Delivery, Training Delivery, Managed Care, Performance Improvement, Leadership, Health Policy, Healthcare Industry, Employee Benefits, Health Insurance, Process Improvement, Healthcare, Provider Relations, Insurance, Strategy, Medicare, HIPAA, Program Management, Medicaid
Education
Suffolk University Law School
Juris Doctor (J.D.), Law
Providence College
Bachelor's Degree, Health Services Administration
Metropolitan Transit Authority of Harris County 2014 - Present
UT Physicians March 2013 - Present
CIGNA Healthcare March 2012 - July 2014
Kelsey-Seybold Clinic December 2007 - February 2012
RediClinic September 2007 - November 2007
Skills
Health Education, Wellness, Nutrition, Employee Benefits, Fitness, Human Resources, Prevention, Diabetes, Weight Management, Healthcare, Public Speaking, Time Management, Management, Employee Wellness, Health Promotion
Education
Prairie View A&M University 2006 — 2008
Master of Education (M.Ed.), Health and Physical Education/Fitness
Sam Houston State University 1998 — 2002
Bachelor of Science (B.S.), Kinesiology and Exercise Science
Werner Enterprises January 2013 - January 2013
Marriott International April 2011 - November 2012
Marriott International April 2010 - April 2011
CIGNA Healthcare January 2007 - January 2010
CIGNA May 2001 - May 2008
Skills
DataPower, WebSphere MQ, WebSphere Message Broker, Websphere, WebSphere Process Server, WebSphere Application..., SOA, Middleware, Integration, Enterprise Architecture, Solution Architecture, Unix, Architecture, Business Process..., Communication, Omegamon, Integration Architecture, AIX, WebSphere Integration..., IBM Tivoli, Business Process, ESB, XSLT, Solaris, Performance Tuning, LDAP, Technical Architecture, Business Process Design, Security, EAI, DB2, High Availability, JMS, Java Enterprise Edition, Linux, TOGAF, Application Architecture, SDLC, Messaging, Testing, Ant, IT Strategy, Oracle, Architectures, IBM AIX, WebSphere
Education
Post University 1997 — 2001
BS, MIS, Finance, Mathematics
MSVV 1988 — 1997
UnitedHealthcare March 2008 - December 2014
TriWest Healthcare Alliance 2007 - 2008
Bank of America via Signature Consultants, LLC. 2005 - 2007
Rollover Systems 2005 - 2005
CIGNA Healthcare 1992 - 2004
Skills
Project Management, Cross-functional Team..., Risk Management, Management, Insurance, Quality Management, Six Sigma Green Belt, Business Analysis, Compliance Management, Call Centers, Leadership, Customer Service, Change Management, Team Building, Analysis, Contract Negotiation, SDLC, Business Process..., Leadership Development, Project Planning, Process Engineering, Program Management
Education
Pfeiffer University
Bachelors of Science, Healthcare Management
St. Louis Community College
Associates of Science, Human Services
Southeast Insurance Group September 2008 - Present
UnitedHealthcare March 2007 - August 2008
Assurant Employee Benefits March 2003 - March 2007
CIGNA Healthcare August 1999 - January 2003
Skills
Insurance, Employee Benefits, Health Insurance, Sales, Life Insurance, Disability Insurance, Management, Term Life Insurance, Brokers, New Business Development
Education
Presbyterian College 1984 — 1988
B.S., Business Administration
Intel Corporation September 2013 - Present
WebMD Health Services September 2011 - November 2012
WebMD September 2008 - September 2011
Mercer Human Resource Consulting February 2002 - August 2008
CIGNA Healthcare January 2000 - February 2002
Skills
Analytics, Health Insurance, Employee Benefits, Healthcare, Strategic Partnerships, Account Management, Business Analysis, Process Improvement, Business Development, Disease Management, Product Management, Business Intelligence, Cross-functional Team..., Data Analysis, Project Management, Strategic Planning, Business Process, Program Management, Sales, Superior Client Service, Management
Education
University of Oregon - Charles H. Lundquist College of Business 2014 — 2016
Master of Business Administration (MBA)
University of Hartford 2000 — 2002
BA, Literature / Creative Writing
Purdue University 1995 — 1999
BS, Marketing / Analytics
New London Hospital April 2007 - Present
CIGNA Healthcare March 2001 - January 2007
Education
Plymouth State University 1990 — 1994
BA, Psychology, Sociology
Marsh & McLennan Agency, known locally as Bostonian Group May 2012 - Present
Aon Hewitt June 2000 - May 2012
Sun Life Financial August 1998 - June 2000
CIGNA Healthcare January 1996 - August 1998
Skills
Employee Benefits, Health Insurance, Insurance, Underwriting, Talent Management, Requirements Gathering, Outsourcing, Healthcare, Retirement, HR Consulting, Sales, Employer Branding, Defined Benefit, Benefits Administration
Education
Providence College 1991 — 1995
BS, Management
Valley Sleep Therapy August 2013 - Present
Valley Sleep Therapy August 2013 - Present
Sleep Healthcenters April 2008 - Present
Sleep HealthCenters 2008 - 2013
Korman Healthcare April 2003 - March 2008
Pulmonary Consultants March 1998 - April 2003
Mesa Lutheran Hospital January 1995 - March 1998
John C Lincoln March 1996 - July 1997
CIGNA Healthcare January 1984 - January 1996
Skills
Airway Management, CPAP, Critical Care, EMR, Home Care, Hospitals, Mechanical Ventilation, Medical Records, NRP, Patient Education, Pediatrics, Pulmonary Rehabilitation, Respiration, Respiratory Care, Respiratory Therapy, Sleep Apnea, Sleep Disorders, Ventilators
Education
Pima Medical Institute-Mesa 1995 — 1997
Associate of Arts (AA), Respiratory Care Therapy/Therapist
Cigna Healthcare April 2010 - Present
Cigna Healthcare March 2007 - April 2010
Cigna Healthcare February 1996 - March 2007
Education
Penn Foster 2011 — 2013
Associate's degree, Business Administration and Management, General, 3.5
Pima Medical Institute-Mesa 2007 — 2008
Certificate, Medical/Clinical Assistant, 4.0
First Advantage September 2010 - Present
CareStaf December 2002 - June 2003
Cigna Healthcare October 1998 - October 2002
Skills
Onboarding, Human Resources, Recruiting, Applicant Tracking..., Employee Relations, Background Checks, Customer Service, Talent Acquisition, Benefits Administration, Process Improvement, Employee Training, Talent Management, Leadership, Training, HRIS, Account Management, Screening, Employee Engagement, Employee Benefits, Taleo, E-Learning, College Recruiting, Performance Management, Policy, Workforce Planning, Succession Planning, Personnel Management, HR Policies, Technical Recruiting, Interviews, Deferred Compensation, HR Consulting, Internet Recruiting, Sourcing, Performance Appraisal, Employer Branding, Administrator for..., Complete ownership of..., ATS experience with HR..., Employment eligibility..., Entry-level talent..., Organization, Personnel file..., Benefits adminstration..., LMS Administration
Education
Polk Community College
Associate of Arts (AA), Business Administration
WellPoint May 2010 - Present
CIGNA Healthcare October 2006 - January 2010
UnitedHealth Group July 2000 - February 2006
Liberty Mutual Insurance August 1993 - September 1999
Skills
Operations Management, Project Management, Organizational Structure, Process Improvement, Product Design
Education
Hamden High School
Quinnipiac University
Cigna April 2014 - Present
CIGNA Healthcare August 1999 - April 2014
Anthem 1998 - 1999
Skills
Internal Controls, Auditing, Internal Audit, Health Insurance, Healthcare Industry, Process Improvement, Customer Oriented, Root Cause Analysis, Trend Analysis, Organization &..., Written & Verbal..., Highly self-motivated, Problem Solving, Multi Tasking, Performance Metrics, Subject Matter Experts, Ethics, Goal Oriented, Cross-functional Team..., Building Professional..., Maintaining..., Technical Skillset, Sarbanes-Oxley Act, Sarbanes-Oxley, Microsoft Excel, Microsoft Word
Education
Post University 1996 — 1998
Scott Insurance November 2005 - Present
TIS 2004 - 2005
Cendant 2000 - 2005
CIGNA Healthcare 1995 - 1999
Skills
Insurance, Health Insurance, Workers Compensation, Employee Benefits, Disability Insurance, Brokers, Underwriting, Benefits Administration, Life Insurance, Health Savings Accounts, Claim, Commercial Insurance, Customer Service
Education
Greenville College 1983 — 1987
B.A., Psychology
Delavan High School 1979 — 1983
Purdue University
CB Richard Ellis/Cigna January 2006 - Present
CIGNA Healthcare January 1991 - September 2006
Skills
Strategic Planning, Budgets, Process Improvement, Management, Project Management, Change Management, Facilities Management, Project Planning, MS Project, Insurance, Process Scheduler, Risk Management, Healthcare, Contract Negotiation, Vendor Management, Construction
Education
Phoenix College 1982 — 1984
Architecture
Phoenix College 1982 — 1984
Architecture
Trever Brown highschool 1979 — 1982
Trevor Brown 1979 — 1982
Trevor Brown 1979 — 1982
Majesco June 2015 - Present
Carousel Industries November 2010 - April 2015
Carousel Industries August 2008 - October 2010
The Hartford April 2007 - August 2008
CIGNA Healthcare July 2002 - April 2007
Cigna July 2002 - October 2003
Timex Group November 2001 - July 2002
Timex Group March 2001 - November 2001
Timex March 2000 - March 2001
Timex Group November 1994 - March 2000
Skills
Multi-channel Marketing, Marketing Strategy, Account Management, Unified Communications, Product Marketing, Marketing, Lead Generation, Marketing Communications, New Business Development, Product Management, Strategic Partnerships, Solution Selling, Email Marketing, Strategic Planning, Project Management, Management, VoIP, Leadership, Managed Services, Telecommunications, Selling, Business Development, CRM, Integrated Marketing, Cloud Computing, SaaS, Strategy, Enterprise Software, Professional Services, Sales, Negotiation, Channel Partners, Sales Process, Go-to-market Strategy, B2B, Sales Operations, Social Media Marketing, Event Management
Education
University of New Haven 2004 — 2005
MBA, Business Administration and Management, General
Post University
Bachelor of Science, Marketing/Marketing Management, General
CIGNA HealthCare February 1988 - Present
CIGNA 1983 - Present
CIGNA HealthCare July 1983 - January 1987
Skills
Insurance, Employee Benefits, Managed Care, Underwriting, Health Insurance, PPO, Training, Utilization Management, Selling, Sales Management, Employee Relations, Coaching, Healthcare, Customer Service, New Business Development, Relationship Management, Customer Retention, Salesforce.com, Recruiting, COBRA, Direct Sales, Life Insurance, Leadership, Account Management, Health Care Reform, Sales
Education
Providence College 1980 — 1983
B.S. Business Administration, Business Administration
Select Specialty Hospitals October 2013 - Present
Mercy Gilbert Medical Center October 2013 - May 2015
Home Care December 2008 - May 2013
Cigna Healthcare April 1999 - September 2002
Skills
Cpr Certified, Home Care, Healthcare, Healthcare Management, Case Managment, Hospitals, Medical Terminology, HIPAA, Medicare, Medical Records, Elder Care, CPT, Data Entry, Customer Service, Health Insurance, ICD-9, PowerPoint, Microsoft Word, Critical Thinking, Medicaid, Public Speaking, BLS, Clerical Skills, Telephone Skills, EKG, Patient Advocacy, Direct Patient Care, Vital Signs, Patient Education, Wellness, Microsoft Office, EMR, Respiratory Therapy, Case Management
Education
Pima Medical Institute-Mesa 2011 — 2013
Associate's degree, Respiratory Care Therapy/Therapist
Vital Source Technologies May 2013 - Present
Centers for Disease Control and Prevention April 2012 - May 2013
CSC May 2011 - November 2011
Consultant Schwab Performance Technologies October 2009 - May 2010
Blue Cross Blue Shield May 2009 - June 2009
Department of Revenue February 2008 - November 2008
Red Hat September 2007 - February 2008
CIGNA Healthcare April 2007 - July 2007
IBM July 2006 - April 2007
Hospira Inc. May 2005 - July 2006
Skills
Quality Assurance, Testing, Quality Center, Test Planning, SQL, Test Cases, System Testing, Agile Methodologies, Regression Testing, Manual Testing, Integration, User Acceptance Testing, SDLC, Business Requirements, Databases, Software Documentation, Analysis, Software Quality..., Defect Tracking, Waterfall, Performance Testing, Web Applications, Requirements Analysis, Requirements Gathering, Test Automation, Test Management, Web Testing, DB2, PL/SQL
Education
Wake Community College 2003 — 2005
A.A.S, Industrial Pharmaceutical Technology
Pitt Community College
A.A.S, Electronics Servicing Technology
Wesleyan College
Gregory & Appel Insurance May 2005 - Present
Sales and Account Consultant Marsh & McLennan July 2003 - May 2005
CIGNA Healthcare 2001 - 2003
Aetna February 1999 - July 2001
Skills
Insurance, Employee Benefits, Underwriting, Health, Healthcare, Corporate Wellness, Captives, Self Funding, Pharmacy Benefits, Self-funded, Pharmacy, Health Savings Accounts, Benefits Administration, Corporations, Leadership, Management, Health Insurance, Human Resources, Health Care Reform, Brokers, Strategic Planning, Disability Insurance, Life Insurance
Education
Purdue University 1989 — 1993
Bachelor of Science
CIGNA Healthcare July 2005 - Present
Maximus Child Support2 January 2003 - March 2005
Horizon Investigations January 1996 - April 2002
Skills
Computers, Crisis Management, Customer Service, Inventory Management, Customer Satisfaction, Microsoft Excel, Leadership, Process Improvement, Team Building, Program Management, Public Speaking, Change Management, Team Leadership, Microsoft Office, Strategic Planning, Sales
Education
Quincy University 1987 — 1991
BS, Social Work
Barry High School 1984 — 1987
Diploma, general studies
Travelers November 2013 - December 2014
Cigna 2007 - 2013
CIGNA Healthcare April 2004 - June 2007
CNA Insurance April 2001 - April 2004
CNA Insurance January 1997 - April 2001
Skills
Six Sigma, Segmentation, Process Improvement, Continuous Improvement, Quality Management, Management, Operations Management, Business Process..., Leadership, Start-ups, Customer Experience, Customer Retention, Program Management, Employee Engagement, Vendor Management, Cross-functional Team..., Retail, Insurance, Strategy, Business Analysis, Change Management, Call Centers, Strategic Planning, Executive Management, Team Building, Training, CRM, Analysis, Business Strategy, Health Insurance, Management Consulting, Employee Benefits, Consulting
Education
Columbia University - Columbia Business School 2010 — 2010
Executive Training- Customer Centricity
Purdue University 2005 — 2007
MBA
Juran Institute 2003 — 2004
Black Belt, Six Sigma
University of Illinois at Chicago 1992 — 1996
BA, Marketing & Communications
Various media September 2010 - Present
Self-employed: Katy Thibault Freelance Writing September 2010 - Present
Freelance Writer; self employed 2010 - Present
Sterling Restoration, LLC 2009 - Present
Superior Energy Resource October 2008 - October 2009
New England Service Company (NESC) July 2005 - June 2008
Valley Water Systems June 2005 - June 2008
Valley Water Systems July 2005 - July 2007
CIGNA Healthcare April 1999 - July 2005
CIGNA Healthcare April 1998 - April 2005
Skills
Blogging, Newsletters, SEO, Acrylic, Desktop Publishing, Writing, Social Media, Online Marketing, Microsoft Office, Copywriting, Social Networking, Customer Relations, Marketing Communications, Account Management, Word, Excel, Corporate Communications, Advertising, Facebook, Copy Editing, Customer Service, Outlook, Wordpress, Photoshop, Small Business, Entrepreneurship, Email Marketing, Photography, Microsoft Word, Microsoft Excel, WordPress, Press Releases, Marketing, Creative Writing, Marketing Strategy, Social Media Marketing, Direct Marketing, Web Design, Freelance Writing, Management, Editing, Strategic Planning, Feature Articles, Proofreading, Online Advertising, Public Relations, Web Content, Newspapers, Brochures, New Business Development
Education
Quinnipiac University 2006 — 2010
in progress, Marketing
Tunxis Community College 2000 — 2008
Associates with certificate in marketing, Marketing
Tunxis Community College 2000 — 2008
Associates degree with certificate, Marketing
Peapod February 2014 - Present
Taproot Foundation July 2007 - Present
RBO Financial Solutions, inc August 2006 - Present
Center for Economic Progress January 2007 - April 2014
Professional Consulting Engagement January 2011 - December 2013
Baxter Healthcare August 2006 - December 2010
Robert Half Finance & Accounting October 2004 - August 2006
Household International January 2001 - September 2004
CIGNA Healthcare 2000 - 2001
Cancer Treatment Centers of America November 1997 - November 1999
Skills
Analysis, Salesforce.com, Vendor Management, Strategic Sourcing, Data Analysis, Analytics, Contract Management, Databases, Tax Preparation, SQL, Ad Hoc Reporting, MS Project, E-procurement, Strategic Planning, Property, Process Improvement, Business Process, Training, Financial Analysis, Finance, Project Planning, CPSM, Outsourcing, Implementing Processes, Cognos ReportNet, Budgets, Access, Supply Chain, Cross-functional Team..., Start-ups, SAP, Project Implementation, Unclaimed Property, Microsoft Project, SAP BI, coupa, DBVisualizer, Management
Education
Institute for Supply Management 2008 — 2009
CPSM, Supply Chain
Quinlan School of Business, Loyola University Chicago 1991 — 1993
MBA, Accounting
University of Colorado Boulder - Leeds School of Business 1986 — 1990
B.S., Finance
Cognizant Technology Solutions September 2009 - Present
CIGNA healthcare 2009 - Present
Cognizant Technology Solutions July 2005 - Present
Cognizant Technology Solutions May 2008 - April 2011
Skills
SDLC, Project Management, DB2, SQL, COBOL, PL/SQL, Microsoft SQL Server, XML, Software Project..., Mainframe, Software Development, SOA, Databases, ADO.NET, Data Warehousing, Oracle, Data Modeling, Datastage, Erwin
Education
PSG College of Technology 2001 — 2005
Bachelor of Engineering, Mechanical Engineering
Wells Fargo August 2011 - Present
CIGNA Healthcare February 2006 - June 2011
Waste Management August 2004 - February 2006
Skills
Real Estate, Health Insurance, Contract Negotiation, New Business Development, Negotiation, Strategic Planning, Customer Service, Management, Team Building, Process Improvement, Business Process..., Cold Calling, Business Relationship..., Sales Process, Building Relationships, Territory Management, Account Management, Insurance, Sales, Sales Management, Sales Operations
Education
Eldorado College 1988 — 1991
BA, Business Administration
Pierce College
Santa Monica College
*private July 2010 - Present
Private - contact Mary for details January 2012 - December 2012
CIGNA Healthcare September 2006 - September 2007
Prudential Financial 2000 - 2004
Skills
Management, Analysis, System Administration, Accounts Payable, Editing, Integration, Graphic Design, Customer Service, Microsoft Office, Microsoft Excel, Outlook, Microsoft Word, Troubleshooting, Access, Project Management, Program Management, Government, PowerPoint, Data Entry, Team Building
Education
Post University 2003 — 2005
BS MIS, Management of Information Systems
Manchester Community Technical College 1998 — 2002
AS, Liberal Arts/Graphic Design
Eliza Corporation January 2014 - Present
Eliza Corporation January 2013 - Present
Eliza Corporation May 2012 - January 2013
Johnson & Johnson 2012 - 2012
Aetna June 2007 - 2012
Aetna June 2004 - June 2007
CIGNA March 2001 - June 2004
CIGNA HealthCare October 1998 - March 2001
CIGNA Healthcare May 1996 - October 1998
Skills
Strategy, Program Management, Account Management, Strategic Planning, Leadership, CRM, Insurance, Employee Benefits, Process Improvement, Medicare, Vendor Management, Business Analysis, Business Development, Healthcare, Management, New Business Development
Education
Providence College 1992 — 1996
B.A., Political Science
Brewster Academy
Corcoran & Havlin Insurance Group February 2010 - Present
Willis January 2007 - February 2010
CIGNA 1999 - 2007
CIGNA Healthcare 1996 - 1999
Skills
Employee Benefits, Negotiation, Underwriting, Insurance, Health Insurance, Selling, Property & Casualty..., Program Management, New Business Development, Brokers, Sales, Human Resources, Disability Insurance, Workers Compensation, Health Savings Accounts, Professional Liability, Life Insurance
Education
Providence College 1992 — 1996
Bachelor of Science (BS), Marketing & Finance
Seton Hall University 2000 — 2002
MBA, Finance
Holy Name Central Catholic High School
CIGNA Healthcare 1988 - 2008
Aetna Life & Casualty April 1975 - June 1978
Aetna 1969 - 1978
Education
Portland State University 1962 — 1968
Oregon City High School 1958 — 1962
Degreed February 2015 - Present
Cognitive Learning October 2014 - Present
NetDimensions February 2014 - October 2014
Friendly Ice Cream Corporation November 2012 - January 2014
IPC Systems, Inc. March 2011 - November 2012
Doctors Associates March 2004 - March 2011
Doctor's Associates Inc 2004 - March 2011
CIGNA HealthCare January 2000 - March 2004
Skills
Training, Organizational..., Leadership Development, Management, Instructional Design, E-Learning, Employee Training, Leadership, Talent Management, Change Management, Performance Consulting, Team Building, Coaching, Team Leadership, Instructor-led Training, Human Resources, Strategic Planning, Blended Learning, Learning Management..., Program Management, Learning Management, Performance Management, Team Management, Business Development, Project Implementation, People Management, Training Delivery, ADDIE, Process Improvement, Public Speaking, Needs Analysis, Executive Coaching, Employee Engagement, Onboarding, Succession Planning, Budgets, Business Planning, Organizational..., Senior Management, Workshop Facilitation, Vendor Management, Strategy, Project Management, Customer Service, Articulate Storyline, Adobe Captivate, Microsoft Project, Executive Management
Education
Quinnipiac University 1985 — 1989
BA, Marketing
Maloney HS 1982 — 1985
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
Cigna October 2013 - Present
HomeSmart Real Estate 2008 - Present
CIGNA October 2012 - October 2013
CIGNA Healthcare December 2009 - October 2013
Robert E. Lockman Co. Inc. July 2001 - August 2008
Del Webb 1991 - 2001
The Dial Corporation June 1970 - January 1991
Skills
Real Estate, Selling, Home, Construction, Small Business, Insurance, Customer Service, Healthcare, Teamwork
Education
Phoenix College
No Degree, Business
Caremark April 2012 - Present
CIGNA Healthcare June 2006 - March 2011
Zenith Administrators May 2003 - August 2005
Insurer's Administrative Corporation October 1997 - December 2000
Skills
Problem Solving, Mentoring, Team Leadership, CRM, Process Improvement, Cross-functional Team..., Business Analysis, Analysis, Quality Assurance, Program Management, Customer Service, Software Documentation, Training, Management, Team Building, Health Insurance, Insurance, Vendor Management, HIPAA, Call Centers, Organizational..., System Administration, Leadership, Data Analysis, Troubleshooting, Healthcare, Databases, Employee Benefits
Education
Commack High School South
Business
Queensborough Community College
Business
Point of Care of Arizona January 2015 - Present
Carondelet Health Network June 2009 - Present
Point of Care of Arizona Group January 2014 - January 2015
Tucson Medical Center September 2000 - June 2009
CIGNA Healthcare May 1996 - September 2000
Skills
Clinical Chemistry, Laboratory, Point of Care, Chemistry, Laboratory Medicine, Blood Bank, Hematology, Urinalysis, Medical Technology, Phlebotomy, Cerner, Pathology, Coagulation, Meditech, Laboratory Safety, Serology, Clinical Research, LIS, Clinical Microbiology, Healthcare, Laboratory Automation, Hardware Diagnostics, Epic Systems
Education
Pima Community College 1992 — 1993
Public Policy and Hospital Administration
Saint Louis University (PH) 1984 — 1988
Bachelor of Science (BS), Clinical Laboratory Science/Medical Technology/Technologist
AppNeta July 2015 - Present
Rocket Software August 2011 - July 2015
TIBCO Software July 2010 - June 2011
RSA The Security Division of EMC May 2008 - July 2010
Boston Globe, a NY Times Company June 2006 - May 2008
CIGNA Healthcare March 2000 - June 2006
Maximus/Foundation Health 1997 - 2000
THOMSON AND THOMSON a Thomson Reuters Company August 1995 - February 1997
Mci 1992 - 1994
Skills
Talent Management, Change Management, Onboarding, Performance Management, Talent Acquisition, Recruiting, Human Resources, Organizational..., Personnel Management, Succession Planning, Management, Leadership, Training, Business Strategy, CRM, Strategy, Team Management, Process Improvement, Organizational Design, Business Process...
Education
Plymouth State University
BS, Marketing
Portsmouth High School
Humana June 2012 - Present
Hospice, Arizona 2007 - 2011
Alere, Inc. 2005 - 2007
CIGNA Healthcare August 1999 - December 2004
Skills
Patient Education, Nursing, Case Managment, Healthcare
Education
Phoenix College
Science of Nursing, Registered Nursing/Registered Nurse
Healthplex, Inc. September 2015 - Present
EmblemHealth November 2012 - September 2015
EmblemHealth July 2010 - November 2012
Northwestern Mutual May 2008 - July 2010
CIGNA Healthcare May 2003 - May 2008
MetLife April 2002 - May 2003
GHI 1998 - 2002
Oxford Health Plans 1996 - 1997
Skills
Health Insurance, Employee Benefits, Disability Insurance, New Business Development, Insurance, Health Savings Accounts, Sales, Management, Managed Care, Health Care Reform, Account Management, Brokers, Long-term Care, Life Insurance, Healthcare, Medicare, Term Life Insurance, COBRA, Underwriting, Benefits Administration, Flexible Spending...
Education
Pfeiffer University 1993 — 1995
BS, Business Finance & Marketing
Holy Trinity High School 1981 — 1985
High School
Our Holy Redeemer
Choicelinx May 2013 - Present
CIGNA Healthcare June 2012 - May 2013
MAS Medical Staffing August 2011 - January 2013
Robert Half International February 2010 - May 2012
Pleasant Valley Nursing Center March 2011 - February 2012
Whitman Academy August 2009 - February 2010
Plymouth State University 2006 - 2009
Skills
Healthcare, HIPAA, HEDIS, Microsoft Office, Problem Solving, Office Administration, Data Entry, Healthcare Information..., Disease Management, Customer Service, Health Insurance, Policy, Medical Records, Microsoft Excel, Quality Assurance, Creativity, Direct Patient Care, Clinical Research, Process Improvement, Creative Problem Solving, Employee Relations
Education
Plymouth State University 2004 — 2009
Bachelor's degree, Exercise Physiology
Pinkerton Academy
Cigna Healthcare June 2013 - Present
Kaeser November 2007 - June 2013
Showtime Logistics Co. June 1999 - November 2006
Skills
Contract Negotiation, Manage Client..., Inventory Management, Organization, Supervisory Experience, SAP, Microsoft Network, Purchasing, Sales Operations
Education
Pittsburg State University 1998 — 2002
Bachelor of Science (BS), Physical Sciences
LA-SER Group November 2014 - Present
IMS Consulting Group April 2011 - October 2014
IMS Health 2009 - July 2011
IMS Consulting 2007 - 2009
Integral Health Decisions, Inc. 2004 - 2007
Strategic Healthcare Programs, LLC 2002 - 2004
The Thomson Corporation 1998 - 2002
CIGNA Healthcare 1996 - 1998
Skills
Outcomes Research, Clinical Research, Oncology, Healthcare, Health Economics, Diabetes, Rheumatology, Healthcare Information..., Cardiovascular Disease, Pharmacoeconomics, Psychometrics, Health Policy, Pharmaceutical Industry, Medicine, Strategy, Business Intelligence, Data Analysis, Biotechnology, Life Sciences
Education
Stanford University 1991 — 1995
Ph.D., Social and Personality Psychology
Princeton University 1987 — 1991
A.B., Psychology
Batavia High School
CIGNA Healthcare June 2010 - Present
Black Iron Group June 2010 - January 2012
Thermo Fisher Scientific June 2009 - June 2010
ESP Technologies July 2008 - March 2009
Thermo Fisher Scientific September 1995 - July 2008
Skills
Salesforce.com, Business Process, Process Improvement, Project Management, Product Management, Sales, CRM, Strategy, Leadership, Management, Change Management
Education
Phoenix College 2006 — 2011
Some College, Business Administration
Virgin Pulse January 2015 - Present
Virgin Pulse (Formerly Virgin HealthMiles) January 2013 - January 2015
Dominium Benefits April 2010 - December 2012
CIGNA Healthcare July 2004 - March 2010
CIGNA Healthcare July 2001 - July 2004
CIGNA Healthcare July 2000 - July 2001
CIGNA Healthcare July 1997 - July 2000
Skills
Strategy, C-Suite Selling, Employee Benefits, International Sales, Account Management, Strategic Planning, Health Insurance, New Business Development, SaaS, Program Management, Team Building, Wellness, Business Development, Underwriting, Vendor Management, Management, Health Advocacy, Health, Benefits Administration, Consultative Selling, Process Improvement, Product Development, Strategy Development, Business Strategy, Consumerism, Lean Startup, Lean Agile, Microsoft Office
Education
Providence College
Mathematical Economics, Mathematics & Economics
PeaceHealth March 2015 - Present
PeaceHealth 2013 - 2015
PeaceHealth 2011 - 2013
CIGNA Healthcare 2008 - 2011
Enterprise Rent-A-Car 2007 - 2008
Battle Ground School District 2005 - 2006
Skills
Managed Care, Leadership, Project Management, Epic Systems, Hospitals, Business Analysis, Process Improvement
Education
Western Governors University
Informatics
Portland State University
Pre-Nursing Studies
Washington State University
BS, Psychology
Temple University 2001 — 2002
Connecticut Community Care, Inc. November 2007 - Present
Saint Joseph College September 2006 - November 2007
Rushford Center Inc. December 2002 - September 2006
CIGNA HealthCare March 2000 - December 2002
Kelly Services November 1998 - March 2000
Kaman Industrial Technologies July 1997 - November 1998
Caldor July 1992 - July 1997
The Lane Construction Corporation July 1991 - June 1992
Connecticut Natural Gas Corp May 1987 - March 1991
Skills
Succession Planning, Organizational..., Recruiting, Personnel Management, Employee Benefits, Human Resources, Payroll, Benefits Administration, Employee Relations, Employee Training, Strategic Planning, Applicant Tracking..., New Hire Orientations, College Recruiting, Interviews, Labor Relations, Training, Deferred Compensation, Policy, Leadership, Job Descriptions, Temporary Placement, FMLA, Workforce Planning, Onboarding, HRIS, Employee Engagement, Leadership Development, Talent Management, Talent Acquisition, HR Policies, Career Development, Performance Management, Internet Recruiting, Performance Appraisal, Hiring, Resume Writing, Organizational...
Education
University of Connecticut 1993 — 1999
Masters, Adult Vocational Education
Quinnipiac University 1986 — 1990
BA, Human Resources Management
Wethersfield High School 1982 — 1986
High School Diploma
UnitedHealth Group February 2015 - Present
UnitedHealth Group May 2009 - Present
UnitedHealth Group 2005 - October 2009
CIGNA Healthcare 2002 - 2004
Citibank 1999 - 2002
Oxford Health Plans 1995 - 1999
Skills
Health Insurance, Provider Relations, BPO, Claim, Call Centers, Claims Management, Outsourcing, Workforce Management, Contract Negotiation, Governance, HIPAA, Leadership, Medicaid, Medicare, Process Improvement, Risk Management, Six Sigma, Supply Management, Vendor Management, Cross-functional Team..., Business Process..., Business Analysis, Management, Strategic Planning, Strategy, Program Management, Change Management, Team Building
Education
University of Saint Thomas 2010 — 2013
Master of Business Administration (MBA), Healthcare
Quinnipiac University 1991 — 1995
BA, Legal Studies
Liberty Mutual February 2004 - Present
Creative COLEctions January 2007 - January 2011
CIGNA Healthcare June 1997 - June 2002
Education
NH College
Plymouth State University
Bachelor's degree, Business Teacher Education
Parkway Corporation 2007 - Present
Kelly Engineering Resources 2006 - 2007
Delaware Investments 2006 - 2007
Philadelphia Housing Authority 1999 - 2006
Shoreline Beverages, Inc. 1998 - 1999
New York Life 1997 - 1998
CIGNA Healthcare 1990 - 1997
Education
Philadelphia University 1979 — 1982
United Healthcare March 2004 - Present
UnitedHealthcare 2004 - 2006
CIGNA Healthcare 2002 - 2004
CIGNA Healthcare 2000 - 2002
Education
Providence College 1996 — 2000
CIGNA Healthcare August 2010 - Present
AvMed Health Plans October 1988 - March 2010
Skills
Provider Contracting, Network Development, Provider Relations, HMO, PPO, Medicare, Materials Management, Strategic Sourcing, Supply Chain Management, Medicaid, Process Improvement, Managed Care, Healthcare Management, Healthcare Industry, Health Policy, Credentialing, Healthcare, HIPAA, Health Insurance, Healthcare Consulting, Utilization Management, Physician Relations, Healthcare Information...
Education
University of Hartford 1983 — 1985
MBA, Health Administration
Quinnipiac University 1979 — 1983
Bachelor of Science (BS), Health Services Administration
CIGNA HealthCare June 2002 - Present
CIGNA HealthCare August 1997 - June 2002
Education
Providence College 1993 — 1997
Bachelor of Science, Health Policy and Management, Minor in Business
Motion Picture and Television Industry February 2011 - Present
Aetna September 2012 - September 2014
Aetna June 2006 - November 2010
Aetna, INC. February 1998 - June 2006
CIGNA Healthcare January 1995 - October 1997
CIGNA Healthcare January 1991 - January 1995
Skills
Account Management, Accounting, Project Management, Managed Care, Health Insurance, PPO, Marketing Communications, Cross-functional Team..., HMO, Management, Vendor Management, Sales, Collaboration, Data Analysis, Consulting, Microsoft Office, Analytical Skills, Network management, Grip, Construction, Rigging, Dolly Grip, Proposal Writing, Proposal Support, Tax Preparation, Tax Returns, Information Management, Provider Network..., Product Management, Medicare Part D, Leadership
Education
Quinnipiac University 2011 — 2011
Film Industry Training Program, Grip and Lighting
Hartford State Technical College 1983 — 1985
Associate Degree, Computer Science/Business Accounting
Palm Beach Gardens Medical Center / Tenet Healthcare October 2013 - Present
Post University June 2011 - Present
iVox Solutions, LLC November 2011 - December 2012
Benecard PBM January 2008 - November 2011
Anthem Blue Cross & Blue Shield 2003 - 2006
CIGNA HealthCare 2000 - 2003
CIGNA Healthcare 1997 - 1999
Skills
Sales, Management, Team Building, Health Insurance, New Business Development, Account Management, Healthcare, Managed Care, Strategic Planning, Insurance, Product Marketing, Training, Customer Satisfaction, Employee Benefits, Pharmacy Benefit..., Leadership, Customer Service, Coaching, Cross-functional Team..., Business Development, Sales Operations, Customer Retention, Operations Management
Education
Malcolm Baldrige School of Business 2010 — 2013
Master of Business Administration (MBA), Leadership
Post University 2008 — 2010
Bachelors, Marketing
Consulting Initiatives LLC September 2015 - Present
NTT DATA March 2013 - September 2015
SNEC-PMI January 2013 - October 2014
iTech Solutions October 2012 - February 2013
CIGNA March 2012 - November 2012
OptumInsights March 2008 - February 2012
Connecticut Women in Health Care Management 2008 - 2012
CIGNA January 2008 - May 2010
CIGNA Healthcare 2007 - 2009
TEKsystems April 2007 - January 2008
Skills
SDLC, Healthcare Information..., Managed Care, Healthcare Management, Vendor Management, Insurance, Health Insurance, Medicare, Program Management, Business Analysis, Project Management, Medicaid, Visio, Requirements Analysis, Change Management, Resource Management, Business Process..., EHR, Testing, Management, Integration, Leadership, PMO
Education
Yale University School of Medicine 1978 — 1980
Master of Public Health (MPH), Hospital and Health Care Facilities Administration/Management
Quinnipiac University 1975 — 1978
BS, Health Services Administration
Davis Vision 2004 - Present
Davis Vision 2003 - Present
CIGNA Healthcare 2002 - 2003
Empire Blue Cross Blue Shield 2001 - 2002
CIGNA Healthcare 1995 - 2000
DBMI 1983 - 1994
Skills
COBOL, HIPAA, DB2, CICS, SQL Server, SQL, HTML, JCL, Insurance, Health Insurance, TSO, Endevor, QMF, Analysis, Excel, Mainframe, Microsoft Office, Word, Problem Solving, Microsoft SQL Server, Microsoft Word, Microsoft Excel, Endeavor, MVS, Fileaid, Data Analysis, Software Development, Quality Assurance, IBM Utilities
Education
Quinnipiac University 1975 — 1977
BS, Information Science
Hamden High School
Cigna February 2008 - Present
CIGNA Healthcare December 2000 - February 2008
Skills
Disease Management, Healthcare Management, Case Managment, Nursing, Managed Care, Healthcare, Utilization Management, Medicaid, Case Management, Quality Improvement, Hospitals, Medicare, Health Policy, NCQA, HIPAA, Healthcare Consulting
Education
Point Park University 2001 — 2006
Mercy Hospital School of Nursing 1981 — 1984
Nursing, Nursing
North Shore Long Island Jewish August 2013 - Present
North Shore Long Island Jewish - Syosset Hospital June 2007 - August 2013
CIGNA Healthcare April 2004 - February 2006
CIGNA Healthcare January 2000 - January 2004
Skills
Training, Medical Terminology, Human Resources, Healthcare Management, Interviews, Employee Training, Employee Benefits, Healthcare Information..., Management, HIPAA, Program Management, Healthcare
Education
City University of New York-Queens College 1981 — 1989
Master of Arts (MA), Early Childhood Education and Teaching
K+S Consulting April 2013 - Present
Spine Associates August 2010 - March 2013
CIGNA Healthcare April 2006 - July 2010
Skills
Business Development, Healthcare, Healthcare Management, Managed Care
Education
Prairie View A&M University 1990 — 1995
Health
OptumHealth October 2007 - Present
Aetna February 2003 - September 2007
CIGNA Healthcare 2000 - 2001
Skills
SDLC, Data Warehousing, SQL, Data Analysis, Health Insurance, Disability Insurance, Managed Care, Microsoft Office, Healthcare, Disease Management, Workers Compensation, Business Analysis, Process Improvement, Insurance, Visio, HIPAA, Business Process..., Requirements Gathering, Access, Business Requirements, Toad, Project Management
Education
Post University 1988 — 1992
BS, Business Administration and Management, 3.82
Syracuse University 1978 — 1980
UBC - An Express Scripts Company June 2014 - Present
ACCESSMED, LLC/US ONCOLOGY/MCKESSON SPECIALTY HEALTH February 2004 - February 2014
CIGNA Healthcare 2002 - 2004
FBD Consulting, Inc. 1997 - 2001
Skills
Customer Relations, Contract Management, Customer Service, Budgeting, Forecasting, Call Center, Healthcare, Medicare, Medicare Part D, Product Launch, Account Management, Process Improvement, Oncology, Health Insurance, Strategic Planning, Pharmaceuticals, Microsoft Office, Problem Solving, Excel, Vendor Management, CRM, Business Intelligence, Cross-functional Team..., Medicaid, Budgets, Call Centers, Medical Devices, Pharmaceutical Industry, HIPAA, Leadership, Managed Care, Program Management, Microsoft Excel, Training, Management
Education
Pittsburg State University 1993 — 1995
MBA, General Administration
Pittsburg State University 1988 — 1993
Bachelor of Business Administration, Double Major: Management & Economics; Minor: Spanish
Principal at Ovation: Now a Digital Benefit Advisors Company September 2013 - Present
Ovation Benefits Group October 2007 - Present
Ovation Benefits Group 2007 - Present
CIGNA Healthcare October 2005 - October 2007
CIGNA Healthcare May 2003 - October 2005
CIGNA Healthcare May 2002 - May 2003
CIGNA Healthcare May 2001 - May 2002
CIGNA Healthcare January 1999 - May 2001
Skills
Employee Benefits, Underwriting, Financial Analysis, Health Insurance, Managed Care, Insurance, Disability Insurance, Healthcare, Brokers, Benefits Administration, Process Improvement, Account Management, Leadership, Sales, Business Strategy
Education
University of Hartford 1999 — 2001
MBA, Business Administration, Focus on Finance
Providence College 1989 — 1993
BS, Business Management
The Rockwood Co March 2012 - Present
CIGNA Healthcare December 2010 - February 2012
Marsh May 2007 - July 2008
JMB Insurance 1996 - 2008
Mesirow Financial October 2006 - May 2007
Skills
Healthcare, Time Management, Customer Service, Insurance, Microsoft Excel, Property & Casualty..., Invoicing, Commercial Insurance, Outlook, Policy, Employee Benefits
Education
Chicago State University 2011 — 2014
Bachelors of Arts and Sciences, Liberal Arts and Sciences/Liberal Studies, 4.0
Prairie View A&M University 1980 — 1983
None, Business Management
Lovitt & Touché, Inc. November 2013 - Present
HealthSmart January 2013 - September 2013
Mountain States Administrative Services March 2009 - September 2013
Charter Medical Mgmt & Consulting February 2004 - March 2009
University Physicians Healthcare 2002 - 2009
CIGNA Healthcare October 2002 - February 2005
Harrington Benefit Services, aka FISERV 2002 - 2002
Health Net April 1999 - March 2001
Partners Health Plan November 1990 - September 1998
Skills
Medicare, Managed Care, Health Insurance, Healthcare, Insurance, HIPAA, Healthcare Information..., Medicaid, Employee Benefits, Healthcare Management, Process Improvement, Revenue Cycle, Hospitals, Claim, Strategic Planning, Customer Service, Team Building, Medical Billing, Medical Coding, Medical Terminology, Training, Claims Management, Provider Relations, Management, Healthcare Consulting, Healthcare Industry, Leadership, Brokers
Education
Pima Community College 1973 — 1976
computer programming - cobol and fortran
american institute of banking 1972 — 1975
basic certificate, banking and finance
SkillPath; Stephen Covey's 7 Habits; Nat'l Seminars
certificates, Office, Operations Management and Supervision; Project Mgmt
WebMD Health Services October 2007 - Present
CIGNA Healthcare 1996 - 2007
Education
Purdue University 1989 — 1994
Bachelor of Science, Organizational Leadership & Supervision
Purdue University
Bachelor of Science, Management, Hospitality
Southern New Hampshire University
Masters, Business Administration
CIGNA Healthcare July 1983 - Present
Cigna HealthCare July 1983 - Present
CIGNA Healthcare April 2010 - April 2012
CIGNA Healthcare February 2007 - April 2010
Skills
Medicaid, Managed Care, HIPAA, Medicare, Provider Relations, Network Development, Healthcare Management, Healthcare Industry, HMO, Credentialing, Health Policy, Physician Relations, Healthcare Consulting, Healthcare Information..., PPO, Health Insurance
Education
Pima Community College 2001 — 2004
Accounting and General
Tucson High 1973 — 1977
ConnectiCare October 2014 - Present
ESPN January 2014 - September 2014
Insurix January 2013 - October 2013
CIGNA Healthcare July 2001 - August 2007
Skills
Quality Assurance, Change Management, Analysis, SDLC, Business Analysis, Software Project..., Management, Visio
Education
Post University 2005 — 2007
Business Management
Kaiser Permanente January 2011 - Present
Kaiser Foundation Health Plan 2009 - 2011
Kaiser Permanente October 2008 - October 2009
CIGNA Healthcare 2009 - 2009
Great-West Healthcare May 2001 - October 2008
Skills
Training, Process Improvement, Team Building, Change Management, Coaching, Organizational..., Software Documentation, Leadership, Benefits Administration, Call Centers, Customer Service, Employee Benefits, Employee Engagement, Employee Training, HIPAA, Health Insurance, Healthcare, Healthcare Information..., Instructional Design, Insurance, Lotus Notes, Onboarding, Performance Improvement, Performance Management, Program Management, Talent Management, Training Delivery, Vendor Management
Education
Pima Medical Institute-Denver 1993 — 1994
Freedom Disability May 2003 - Present
CIGNA Healthcare October 1998 - May 2003
Education
Providence College 1982 — 1986
BA, Psychology
Temple University - Fox School of Business and Management
Business
Cigna October 2014 - Present
CIGNA Healthcare June 2005 - Present
First Health May 2004 - January 2005
Pilot Travel Centers August 2003 - May 2004
Educational and Institutional Insurance Administrators Inc. November 2001 - March 2003
Humana October 1999 - November 2001
Florsheim Group Inc. August 1997 - October 1999
Skills
Project Management, MS Office Suite, HIPAA, Six Sigma, Microsoft Office, Insurance, Health Insurance, Program Management, Account Management, Healthcare, Employee Benefits, Strategic Planning, Team Building, Process Improvement, Managed Care, Training
Education
Purdue University 1992 — 1996
BA, Military History
Purdue University 1992 — 1996
Bachelor of Arts (B.A.), Military History
National Grid March 2014 - October 2014
Olympic Coverage LLC January 2013 - March 2014
Northeast Utilities October 2012 - December 2012
ValueOptions January 2011 - April 2011
Wentworth DeAngelis & Kaufman June 2010 - December 2010
CBIA July 2006 - June 2010
Manhattan Life Insurance Group July 2005 - December 2005
Smart Document Solutions January 2005 - June 2005
CIGNA Healthcare January 1999 - May 2004
Skills
Employee Benefits, Insurance, Customer Service, Public Speaking, Process Improvement, Vendor Management, Social Media, Team Building, Negotiation, Strategic Planning, Leadership, Health Insurance, Training, Sales, Project Management, Human Resources, Life Insurance, Claim, Coaching
Education
Point Park University 1996 — 1998
Public Health
Median School 1991 — 1993
Associate, Orthotic & Prosthetic Technology
Rise Health March 2011 - Present
Nationwide Better Health August 2007 - March 2011
CIGNA Healthcare 2001 - 2007
HealthNet Southern Califonia 1999 - 2001
Skills
Healthcare Analytics, Medical Cost Management, Population Health
Education
Providence College
B.S., Health Care Administration
Rensselaer Polytechnic Institute
M.S., Healthcare Management
Lindberg & Ripple, Inc Account ExecutiveLindberg & Ripple, Inc2006 - Present
Lindberg & Ripple, Inc 2006 - Present
CIGNA 2000 - 2005
CIGNA HealthCare 2000 - 2005
Skills
Managed Care, Insurance, Underwriting, Sales, Disability Insurance, Health Savings Accounts
Education
Providence College 1968 — 1972
Bachelor of Arts (BA), History
AZ Dept. of Transporation March 2010 - Present
Multi Graphic Arts, Inc. (dba MGA Interiors & Graphics) 2002 - 2009
CIGNA Healthcare 2001 - 2002
Bergen Brunswig Drug Co. 1994 - 2001
Skills
Accounts Receivable, Accounts Payable, Account Reconciliation, Accounting, Accruals, Financial Analysis, Financial Statements, General Ledger, Journal Entries, Payroll
Education
Phoenix College 2009 — 2012
Accounting, Business
Cigna November 2013 - Present
Connecticare November 2010 - October 2013
CIGNA Healthcare January 1999 - January 2004
Oxford Health Plans September 1994 - December 1998
Skills
Provider Relations, Managed Care, Healthcare, Hospitals, Medicaid, Medicare, Network Development, Credentialing, Healthcare Management, Microsoft Office, Contract Management, Microsoft Excel, PowerPoint, Customer Service, Microsoft Word
Education
Providence College
Bachelor of Arts (B.A.), Political Science and Government
CIGNA Healthcare August 2008 - Present
USAA March 2003 - July 2008
Education
Pondicherry University 1996 — 2000
B.Tech, Engineering
EmblemHealth October 2005 - December 2013
Empire BlueCross BlueShield 1999 - 2002
NYLCare 1997 - 1999
CIGNA Healthcare 1990 - 1997
Skills
Insurance, Vendor Management, Process Improvement, Visio, Software Documentation, Lotus Notes, Business Analysis, Team Building, Risk Management, Strategic Planning, Financial Reporting, Financial Analysis, Change Management, Project Management, Health Insurance, Customer Service, Strategic Financial..., Budgets, Management, Staff Development, Access, Analysis, Business Intelligence, Business Process..., Coaching, Cross-functional Team..., Data Analysis, Employee Benefits, HIPAA, Health Policy, Healthcare, Healthcare Industry, Healthcare Information..., Healthcare Management, Leadership, Managed Care, Management Consulting, Medicaid, Medicare, Mergers, Microsoft Excel, Operations Management, Outlook, Performance Management, Policy, Program Management, Project Planning, SDLC, Team Leadership, Training
Education
Queens College 1969 — 1972
BA, English
Kaiser Permanente July 2006 - Present
CIGNA Healthcare January 1997 - September 2003
CIGNA 1997 - October 2000
Skills
Healthcare, Managed Care, C++, CCM, Strategic Planning, Nursing, Leadership Development, Staff Development, Performance Management, Medicare, Healthcare Information..., HIPAA, Leadership, Process Improvement, Program Management, EMR, Software Documentation, Quality Improvement, Healthcare Management, Epic Systems, Medicaid, Case Managment, Healthcare Consulting, EHR, Medicine, Ambulatory, Hospitals, Revenue Cycle, Case Management
Education
Pfeiffer University 1997 — 1999
BS, HealthCare, Summa Cum Laude
University of Brighton, Sussex, England
AD, Nursing
Travelers June 2010 - Present
CIGNA Healthcare November 2008 - June 2009
Gap Inc. January 2003 - November 2008
PROVIDENCE BRUINS, American Hockey League September 2004 - May 2005
Skills
Marketing, Customer Service, PowerPoint, Microsoft Excel, Leadership, Outlook, Social Media Marketing, Sales, Social Media, Microsoft Office, Event Planning, Marketing Communications, Retail, Market Research
Education
Providence College 2001 — 2005
B.S, Marketing
Wethersfield High School 1997 — 2001
Cigna July 2008 - Present
UnitedHealth Group 2006 - 2008
CIGNA Healthcare July 2003 - July 2006
Unisys March 1985 - July 1995
Skills
SDLC, Data Modeling, Oracle, SQL, PL/SQL, Database Design, Data Warehousing, Performance Tuning, Databases, Business Intelligence, Unix Shell Scripting, Enterprise Architecture, Requirements Analysis, Microsoft SQL Server, ETL, Analytics, Visio, T-SQL
Education
Philadelphia University 1982 — 1984
Bachelor of Business Administration (BBA), Accounting, 3.5
State of New Hampshire November 2004 - Present
University of New Hampshire - Justiceworks 2001 - 2002
CIGNA Healthcare March 1995 - April 2000
Education
University of New Hampshire 1977 — 1985
PhD, Medical Sociology
Princeton University 1972 — 1977
A.B., Sociology
Kaiser Permanente September 2014 - Present
Healthy Coffee Store August 2008 - Present
CIGNA Healthcare January 1999 - January 2009
Education
Post University
Caribbean Charm Boutique January 2004 - Present
United Health Care January 2002 - March 2006
Lincoln Financial Group January 1999 - January 2002
Lincoln Financial Group February 1997 - January 1999
CIGNA Healthcare September 1991 - 1997
Sentry Real Estate Services May 1987 - January 1991
Skills
Employee Benefits, Customer Service, Insurance, Marketing, Sales, New Business Development
Education
University of Hartford 2001 — 2004
MBA, Business
Post University 1996 — 1997
BS, Finance Marketing
CIGNA Healthcare April 2010 - Present
CIGNA Healthcare January 2006 - April 2010
CIGNA Healthcare 2004 - 2006
Skills
Change Management, Project Management, Management, Cross-functional Team..., Insurance, Enterprise Architecture, Process Improvement, Business Analysis, Six Sigma, Vendor Management, Project Portfolio..., Business Process..., HIPAA, Healthcare, Team Leadership
Education
Pima Community College 1982 — 1982
Accounting
Six Sigma training
CIGNA Healthcare January 2013 - Present
CIGNA Healthcare June 2011 - January 2013
CIGNA 2010 - June 2011
CIGNA Healthcare May 2007 - August 2010
Deloitte September 2004 - May 2007
Fine Line Graphics, Inc.. July 1996 - May 2004
Skills
Financial Reporting, Accounting, Internal Controls, Sarbanes-Oxley Act, Financial Modeling, Auditing, Forecasting, Strategic Financial..., Process Improvement, Budgets, Managerial Finance, Finance, Insurance, Variance Analysis, Mergers & Acquisitions, Hyperion Enterprise, Business Process..., Internal Audit, Account Reconciliation, GAAP
Education
Providence College 2004 — 2006
MBA
Providence College 2000 — 2004
BS, Accountancy
CTY - JHU
CIGNA Healthcare March 1983 - Present
Skills
Salesforce.com, Managed Care, Insurance, Employee Benefits, Public Speaking, Customer Service, Health Insurance, Medicare, Healthcare, Account Management, Health Savings Accounts, Management, Leadership, Team Building
Education
Larry Chapman Institute
Certified Worksite Wellness Coordinator, Health Promotion
Queens College
BS, Elementary Education
Queens Vocational High School
Stock Building Supply 2011 - Present
Stock Building Supply 2010 - April 2011
Wolseley 2009 - 2010
Wolseley 2008 - 2009
Wolseley 2006 - 2008
Stock Building Supply 2003 - 2006
AmSan 1999 - 2003
CIGNA Healthcare 1995 - 1999
Ernst & Young 1994 - 1995
Skills
Forecasting, Business Analysis, Financial Analysis, Business Planning, Mergers & Acquisitions, Finance, Budgets, Management, Analysis, Project Planning, Internal Audit, Strategy, Sales, Financial Reporting, Due Diligence
Education
Presbyterian College 1991 — 1994
BS, Accounting and Business Administration
CIGNA Healthcare Administrative InternCarolinas Healthcare SystemMarch 2012 - April 2012
Agape Health Consulting & Management Group, Inc May 2010 - August 2010
sanofi-aventis April 2002 - December 2009
Sprint LDD August 1999 - February 2001
Barium Springs Home for Children January 1997 - May 1998
Charlotte Mecklenburg Schools October 1994 - January 1997
Skills
Sales Presentations, Education, Health Education, Peer Mentoring, Youth Mentoring, Teaching, Program Facilitation, Business Planning, Sales Process, Account Management, Office Administration, Hands-on Training, Cold Calling Experience, Student Counseling, Healthcare Consulting, Budget Monitoring, Marketing, Territory Management, Healthcare Industry, Health Services..., Sales Force Development, Hospitals, Pharmaceutical Industry, Training, Community Outreach, Customer Service, Public Speaking, Sales Operations
Education
Pfeiffer University 2012 — 2013
Master of Business Administration (MBA), Business Administration and Management, General
Pfeiffer University 2010 — 2012
Master's degree, Health Administration
Winston-Salem State University 1990 — 1994
Bachelor of Science (B.S.), Biology, Chemistry
CIGNA Healthcare February 2009 - Present
CIGNA Healthcare May 2007 - February 2009
CIGNA Healthcare August 2004 - May 2007
CIGNA Healthcare June 2000 - August 2004
CIGNA Healthcare July 1998 - June 2000
Education
University of Hartford 1990 — 1992
Providence College 1988 — 1990
Concord Hospital August 2012 - Present
CIGNA Healthcare July 2011 - August 2012
United Health Group October 2010 - January 2011
Granite State Independent Living (GSIL) July 2010 - September 2010
The Corporate Library February 2008 - May 2009
Plymouth State University 2003 - 2007
Education
Plymouth State University 2006 — 2007
MBA, Finance
pediatric surgeons of arizona February 2008 - Present
CIGNA Healthcare March 2000 - May 2007
Skills
Leadership, Management, Customer Service, Healthcare, Training, Coaching
Education
Phoenix College 1991 — 1993
legal assisting, law
Highmark July 2013 - Present
CIGNA Healthcare September 2010 - July 2013
UPMC Presbyterian September 2008 - September 2010
Wellspring Weightloss Camp June 2008 - August 2008
Skills
Certification in Adult..., Weight Management, Nutrition, Nutrition Education, Health Education, Nutritional Counseling, Lifestyle, Motivational..., Weight, Employee Wellness..., Employee Wellness, Behavior Change, Health Insurance, Health Promotion
Education
Point Park University 2013 — 2016
Master of Business Administration (M.B.A.)
The Ohio State University 2004 — 2008
Bachelor of Science, Medical Dietetics
Cigna February 2015 - Present
Cigna April 2013 - February 2015
CIGNA Healthcare June 2011 - April 2013
East Hartford Housing Authority August 2008 - June 2011
Education
The University of Connecticut School of Business 2010 — 2014
Master of Business Administration (MBA), Management
Providence College 2004 — 2008
Bachelor of Arts, History and Philosophy
Aetna July 2003 - Present
CIGNA Healthcare 1997 - 2003
Skills
Group Medical, Health Insurance, Health Plans, Health Savings Accounts, Managed Care
Education
Providence College 1992 — 1996
Bachelor of Science (B.S.), Health Policy and Management
Andover High School
CIGNA Healthcare August 2015 - Present
Cigna June 2008 - August 2015
Skills
Healthcare Information..., Managed Care, Healthcare, Disease Management, Healthcare Management, Informatics
Education
University of Phoenix 2012 — 2016
Master of Business Administration (MBA)
Quinnipiac University 2004 — 2008
BA, Mathematics, Actuarial Studies, Finance
Aetna July 2003 - Present
CIGNA Healthcare 2001 - July 2003
CIGNA Healthcare January 1997 - January 2001
Skills
Health Insurance, Insurance, Account Management, Underwriting, Employee Benefits, Brokers, Managed Care, Disability Insurance, Sales, Claim, Commercial Insurance, Customer Service, Sales Management
Education
Providence College 1992 — 1996
Bachelor os Science, Health Policy and Management
Cigna Healthcare January 2015 - Present
CIGNA Healthcare May 2010 - Present
Caritas Norwood Hospital January 2006 - August 2009
CIGNA Healthcare November 1997 - July 2002
CIGNA Healthcare January 1994 - November 1997
CIGNA Healthcare November 1990 - January 1994
Skills
Health Insurance, Managed Care, Training, Process Improvement, Insurance, Healthcare, Employee Benefits, Customer Service, Account Management, Brokers, Health Savings Accounts, Underwriting
Education
Quinnipiac University 1986 — 1990
BS, Healthcare Administration
CIGNA Healthcare
Skills
Pharmacy
Education
Purdue University
Pharmacy
Spherion December 2007 - December 2009
Global Help Desk Services, Inc. August 2007 - February 2008
The Hartford 2007 - December 2007
CIGNA Healthcare 2007 - 2007
Brookview Financial 2002 - 2005
Southern New England Telecommunications 1979 - 1997
Skills
Lotus Notes, Windows, Access, Crystal Reports, SQL, Outlook, COBOL, Microsoft Excel, Unix, MS-DOS, PowerPoint, Relational Databases, Software, C, QuickBooks
Education
Rensselaer Polytechnic Institute at Hartford 1991 — 1992
Business Administration
Post University
B.S., Business Administration
Health Net September 2015 - Present
Sonora Quest Laboratories January 2012 - Present
United Health Group December 2007 - January 2009
CIGNA Healthcare September 2006 - December 2007
UnitedHealth Group January 2004 - June 2004
Skills
Medicare, Medicaid, Customer Service, Outlook, Microsoft Excel, Healthcare, Microsoft Office, Microsoft Word, HIPAA, PowerPoint, Software Documentation, Data Entry, Access, Medical Terminology, Healthcare Management, Managed Care, Healthcare Information..., Windows, Provider Relations, Hospitals, Call Centers, Revenue Cycle, Telephone Skills, Accounts Receivable, HCPCS, Medicare Part D, ICD-9, Visio, Data Analysis, Quality Improvement, Medical Billing, Eligibility, Health Insurance, Insurance, Invoicing, Claim Investigation, Medical Records, Process Improvement, HMO, Spreadsheets, Employee Benefits, Claim, Claims Resolution, Quality Assurance, EMR, CPT, EHR, Medical Coding, Healthcare Industry, PPO
Education
Phoenix College
Cigna April 2014 - Present
CIGNA Healthcare November 2012 - April 2014
CIGNA Healthcare September 2007 - November 2012
Skills
Network Development, Health Insurance, Managed Care, Provider Relations, Healthcare, Employee Benefits, Process Improvement, Account Management, Insurance, Vendor Management, Benefits Administration, Customer Service, Team Building, Project Management, Training
Education
Queensborough Community College 1993 — 1995
University of Phoenix
Source Medical 2007 - Present
CIGNA HEALTHCARE 1999 - 2006
Johnson & Johnson Medical 1981 - 1998
Skills
Process Improvement, Healthcare Information...
Education
Post University 1996 — 2000
Associate's degree, Business Administration and Management, General
CIGNA Healthcare 2012 - Present
CIGNA January 2012 - January 2013
Stein Mart January 2010 - January 2012
Skills
Nonprofits, Healthcare Management, Healthcare, Medicare, Medicaid, Managed Care, Hospitals, Nursing, HIPAA, Case Managment, Utilization Management, Medical Terminology, Home Care, Disease Management, Patient Advocacy
Education
University of Louisiana at Monroe 2005 — 2011
Health Studies-Professional, Health/Health Care Administration/Management/Public Health
University of Louisiana at Monroe 2005 — 2011
Bachelors of Science, Health Studies
Mansfield High School 2001 — 2005
High School Diploma
Prairie View A&M University
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
CIGNA Healthcare June 2006 - Present
des December 2004 - December 2005
Skills
Call Centers, Healthcare, Data Entry, Medicare, Coaching, Insurance, Employee Benefits, Customer Retention
Education
Phoenix College