CIGNA HealthCare
Industry: Insurance company
DescriptionCigna is an American worldwide health services organization based in suburban Bloomfield, Connecticut and Philadelphia, Pennsylvania. Customer service: 020 8652 1313 Headquarters: Philadelphia, Pennsylvania, United States CEO: David Cordani (25 Dec 2009–) Subsidiaries: Express Scripts, Healthspring, Inc.,
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CIGNA HealthCare Employees
The Hartford June 2015 - Present
IASA (Insurance Accounting and Systems Association Inc) January 1995 - Present
Travelers March 2015 - May 2015
Travelers March 2014 - May 2015
Travelers 2010 - July 2014
Travelers 2008 - 2010
Travelers 2006 - 2008
Cigna 2005 - 2006
CIGNA Healthcare 2004 - 2005
CIGNA Healthcare 2001 - 2004
Skills
Leadership, Outsourcing, Process Improvement, Program Management, Insurance, Enterprise Software, Strategy, Property & Casualty..., SDLC, Management, Governance, Strategic Planning, PMO, Project Management, Business Analysis, Auditing, Executive Management, Training, Vendor Management, Contract Negotiation, Financial Services
Education
The University of Connecticut School of Business 1981 — 1985
Bachelor of Science, Accounting
University of Hartford
MBA, Ins and Info Systems
HealthMine Inc. February 2014 - Present
Johns Hopkins Medicine January 2013 - February 2014
Walgreens October 2010 - December 2012
Take Care Health Systems (a Walgreens Company) May 2008 - October 2010
Whole Health Management (acquired by Walgreens) January 2008 - May 2008
Aetna December 2005 - January 2008
CIGNA Healthcare 1999 - 2004
Skills
Managed Care, Healthcare, Account Management, Sales, Selling, Health Insurance, Leadership Development, Healthcare Information..., Business Development, Healthcare Industry, Product Development, Sales Management, Strategy, Customer Service, Leadership
Education
The Johns Hopkins University 1992 — 1996
BA, Social and Behavioral Sciences - Public Health
Medical College of Virginia / Virginia Commonwealth University
MHA, Health Administration
Integrated Medical Services (IMS) April 2013 - Present
Anasazi Internal Medicine March 2003 - Present
CIGNA Healthcare June 1995 - February 2003
Skills
Vital Signs, EKG, Medical Records, Pediatrics, Immunization, Medical Terminology, Spirometry, Medical Assisting, Telephone Triage, Phlebotomy, HIPAA, ICD-9, EMR, CPT, Triage, Medical Billing, Patient Education, Medical Coding, Quality Patient Care, Phlebotomists
Education
The Bryman School of Arizona 1993 — 1994
Certificate of Medical Assisting, Medical/Clinical Assistant
MAXIMUS October 2014 - Present
Xerox August 2009 - October 2014
WellPoint June 2001 - June 2009
CIGNA Healthcare May 1989 - May 2001
Skills
Medicaid, Medicaid Managed Care, Business Development, Sales, Healthcare, Managed Care, Sales Management, Strategic Planning, Business Analysis..., Marketing, Outsourced Solutions, Offshore Outsourcing, Vendor Management, Healthcare Information..., eBusiness Suite, Portfolio Management, Developing New Markets, Strategic Partnerships
Education
The Catholic University of America 1974 — 1978
Bachelor of Science (BS)
CIGNA Healthcare October 2003 - Present
CIGNA Healthcare July 1998 - October 2003
AlliedSignal Aerospace Equipment Systems August 1994 - June 1998
AlliedSignal Engines, Airline Services July 1985 - August 1994
McDonnell Douglas 1980 - 1984
Skills
CMS, Six Sigma, EHR, Agile Methodologies, Mergers, ERP, Healthcare Information..., HIPAA, Healthcare, IT Strategy, Vendor Management, EMR, Process Improvement, Business Intelligence, Integration, PMP, Disaster Recovery, PMO, SDLC, Business Analysis, Informatics, Leadership, Management, Program Management, Strategy
Education
The Ohio State University - The Max M. Fisher College of Business 1976 — 1980
Bachelor of Science in Business Administration (B.B.A.), Information Technology
Gartner July 2013 - Present
CIGNA Healthcare January 2010 - August 2013
Travelers March 2009 - July 2011
UnitedHealth Group May 2003 - July 2008
Target January 1998 - May 2003
Verio August 1994 - December 1997
Skills
Unified Communications, Network Architecture, Contact Centers, SIP Trunking, Enterprise Architecture, Security, Architecture, Network Security, Networking, Cloud Computing, Integration, Telecommunications, Solution Architecture, VoIP, Call Center, ITIL, Virtualization, IT Strategy, Data Center, Vendor Management, Disaster Recovery, WAN, CRM, Architectures, Call Centers
Education
Texas A&M University 1983 — 1989
Engineering, Telecommunications
Sonitrol New England January 2009 - Present
Cigna Healthcare July 2006 - January 2009
Sunspott Technologies LLC September 2000 - June 2006
Capital One Financial January 1999 - July 2000
Booz-Allen & Hamilton January 1998 - January 1999
Skills
IT Strategy, Cross-functional Team..., Cloud Computing, Management, Consulting, Strategic Planning, Information Technology, Governance, Security, Access Control, CCTV, Integration, Surveillance, Security+, Business Continuity, Knowledge Management, Microsoft Office, Business Process..., Business Development, Disaster Recovery, Project Management, Team Leadership, Strategic Partnerships, Telecommunications, Team Building, Contingency Planning, Business Analysis, Change Management, Troubleshooting, Strategy
Education
The Johns Hopkins University - Carey Business School 2000 — 2003
MSITS, Information Systems
University of Alabama 1993 — 1997
BS, Education
Winston Churchill High School 1989 — 1993
CIGNA HealthCare November 2008 - Present
CIGNA Healthcare December 2004 - October 2007
CIGNA Healthcare September 1997 - November 2004
Skills
Health Insurance, Insurance, Project Management, Leadership Development, SharePoint, Claim, Management, Performance Management, Requirements Gathering, Coaching, Performance Improvement, Project Portfolio..., Business Requirements, Business Process..., Call Center, Change Management, Process Improvement, Governance, Training, Business Process Mapping, Call Centers
Education
The Ohio State University 1983 — 1989
BA, Business Education
Fiserv May 2014 - Present
Fiserv November 2011 - May 2014
ComResource April 2011 - September 2011
UnitedHealth Group February 2009 - April 2011
CIGNA Healthcare July 2006 - January 2009
CIGNA Healthcare February 2005 - July 2006
CIGNA Healthcare November 2003 - February 2005
CIGNA Healthcare June 2003 - November 2003
CIGNA Healthcare December 2001 - June 2003
CIGNA Healthcare June 2000 - December 2001
Skills
Six Sigma, Business Process..., Process Improvement, Program Management, Change Management, Operations Management, Continuous Improvement, Lean Manufacturing, Project Management, Leadership, Management, Kaizen, DMAIC, Data Analysis, Value Stream Mapping, Business Process Mapping, Black Belt, Analysis, Training, Budgets, Communication Skills, Quality Assurance, Testing, Strategy, Forecasting, Process Engineering, Cross-functional Team..., Business Process...
Education
The Ohio State University 2002 — 2004
MBA
The Ohio State University 1996 — 2000
BSBA, Operations Management
Magellan Health Services 2008 - 2013
Health Center Association of CT May 2007 - April 2008
National Committee for Quality Assurance (NCQA) January 2005 - August 2006
America’s Health Insurance Plans April 2001 - May 2005
Medspan Health Options September 2000 - April 2001
CIGNA Healthcare September 1996 - September 2000
Skills
Healthcare Management, Managed Care, Medicaid, Medicare, Mental Health, Management
Education
The University of Connecticut Health Center
Masters of Public Health
Virginia Polytechnic Institute and State University
Bachelor of Arts
Diabetic Innovations, LLC December 2008 - Present
Lancaster Management Group, LLC November 2005 - Present
CIGNA Healthcare September 1999 - November 2008
HealthSmart Preferred Care October 1998 - July 1999
Provider Networks of America (ProNet) October 1994 - October 1998
Skills
Managed Care, Healthcare, Health, Contract Negotiations, Contract Negotiation, New Business Development, Medical Devices, Wellness, Diabetes, Business Planning, Business Strategy, Healthcare Management, Healthcare Consulting, Medicare, Medicine, Start-ups, Strategic Planning, Strategy, Physicians, Management, Hospitals, Business Development, Leadership, Team Building
Education
University of North Texas 1991 — 1993
Science, Health Promotion - Caridovascular Disease
Texas State University 1988 — 1991
Undergrad, Business
North Mesquite High School
CIGNA Healthcare August 1997 - Present
Boy Scouts of America 2005 - Present
CIGNA Healthcare January 2005 - April 2010
CIGNA Healthcare February 2000 - December 2004
CIGNA August 1997 - January 2000
Ryder System, Inc. 1982 - 1997
Education
University of Chicago Graduate School of Business 1980 — 1982
MBA, Finance, Accounting
University of Virginia 1974 — 1978
BS, Engineering, Mathematics
Teva Pharmaceuticals November 2014 - Present
Agape in Action November 2009 - October 2014
AIM June 2008 - June 2009
CIGNA Healthcare May 2006 - June 2008
Skills
Leadership, Employee Benefits, Customer Service, Recruiting, Fundraising, Management, Account Management, Strategic Planning, Event Planning, Team Building, Sales, Community Development, Insurance, Government, Public Speaking, Training, Budgets, Nonprofits
Education
Texas A&M University 2002 — 2006
BA, Communications, minors in Business & Spanish
Aetna May 2003 - Present
MD Anderson Cancer Center 1998 - 2003
CIGNA Healthcare 1993 - 1998
Skills
Network Development, Provider Relations, PPO, Provider Contracting, HMO
Education
Texas State University 1987 — 1992
University of Notre Dame - Mendoza College of Business
Pet's Place Lodge 2014 - Present
Examiner.com 2009 - 2011
Texas A&M University-Commerce January 2004 - May 2006
CIGNA Healthcare 1999 - 2004
Skills
Educational Psychology, Psychology, Multivariate Statistics, Research, Teaching Adults, Health Insurance, Typing, Reception, Mental Health, Research Design, Clinical Research, Higher Education, SPSS, Teaching, University Teaching, Statistics, Training, Data Collection, Student Development, Curriculum Design, Student Affairs, Social Psychology, Lecturing, Literature Reviews, Microsoft Excel, Data Analysis, Scientific Writing, Survey Design, Academic Writing, E-Learning, Online Research, Instructional Design, Publications, Coaching, Critical Thinking, College Teaching, Public Speaking, Data Entry, Social Media, Editing
Education
Texas A&M University-Commerce 2004 — 2006
Masters of Science, Educational Psychology, 4.0
Texas A&M University-Commerce 2001 — 2003
Bachelor of Science, Psychology, 3.95
Grayson County College
Educational Psychology, MS, Associate RN Clinical Nursing
Express Scripts, Inc. January 2013 - January 2015
Express Scripts (formerly Medco Health Solutions) March 2010 - December 2012
Employee Benefit Solutions 2009 - 2010
Fox Rx Care 2008 - 2008
EmblemHealth (formerly Group Health Inc.) 2005 - 2007
EmblemHealth 2004 - 2005
CIGNA Healthcare 2002 - 2004
Skills
Managed Care, Medicare, Health Insurance, Insurance, Healthcare, Leadership, Team Building, Analysis, Pharmacy Benefit..., Health Policy, Health Care Reform, Marketing, Data Analysis, Employee Benefits, Process Improvement, New Business Development, Product Development, Strategy, Long-term Care, Management, Sales, Healthcare Industry, Medicare Part D, Call Centers, Cross-functional Team..., Marketing Strategy, Product Marketing, Medicaid, Six Sigma, Healthcare Information..., Strategic Planning, Program Management, Vendor Management, Healthcare Consulting, HIPAA, Healthcare Management, Account Management, Product Management, Business Development, Project Management, Executive Management
Education
Case Western Reserve University - Weatherhead School of Management
MBA
The Ohio State University
B.S.
Centric Consulting April 2009 - Present
Rathskeller Labs 2012 - 2015
Rathskeller Labs 2012 - 2015
Straight Line Performance Solutions, LLC December 2008 - February 2009
CIGNA Healthcare March 2007 - January 2009
CIGNA Healthcare August 2003 - March 2007
CIGNA Healthcare August 2002 - August 2003
Turner Construction March 1998 - August 2000
Skills
Process Improvement, Six Sigma, Analysis, Continuous Improvement, Cross-functional Team..., Leadership, Management, Project Management, Project Planning, Quality Assurance, Quality Management, Visio, Procurement, Lean Manufacturing, Training
Education
University of Rochester - Simon Business School 2000 — 2002
MBA, Finance and Competitive & Organizational Strategy
The Ohio State University 1993 — 1998
BS, Civil Engineering
St. Xavier High School 1984 — 1988
Minerva Surgical October 2015 - Present
CR Bard January 2014 - Present
DFine, Inc. September 2012 - December 2013
Covidien August 2005 - September 2012
Cardinal Health October 2003 - August 2005
Kimberly-Clark January 2001 - October 2003
Milliken & Company November 1998 - December 2001
United States Congress January 1995 - October 1998
Cigna Healthcare June 1993 - December 1994
Skills
Capital Equipment, Interventional Radiology, Hospitals, Surgery, Surgeons, General Surgery, Urology, Orthopedic, Neurology, Medical Devices, Cardiology, Product Launch, Disposables, Medical Sales, Operating Room, Surgical Instruments, Spine, Capital Equipment Sales, Sales Presentations, Oncology, Gastroenterology, Sales, Market Development, Radiology, Sales Operations, Healthcare, Sales Force Development, Vascular, Pain Management, Interventional..., Neurosurgery, OB/GYN
Education
The Citadel 1988 — 1992
BS, Business Administration
CIGNA Healthcare June 2006 - Present
UnitedHealthcare January 2003 - June 2006
Skills
Managed Care, Health Insurance, Healthcare, Employee Benefits, Insurance, Medicare, Account Management, Disease Management, Strategic Planning, Process Improvement, Health Policy
Education
The College of William and Mary
BA, History
The College of William and Mary - The Mason School of Business
MBA
California Smokers' Helpline 2008 - Present
American Lung Association in California 2001 - 2006
American Specialty Health 1999 - 2001
CIGNA Healthcare 1995 - 1998
Mercy Healthcare San Diego 1990 - 1994
Skills
Marketing Strategy, Marketing, Marketing Communications, Strategic Partnerships, Social Media, Branding & Identity, Content Development, Graphic Design, Analytics, Project Management, Lead Generation, Digital Media, Strategic Communications, Digital Marketing, Writing, Integrated Marketing, Public Speaking, Nonprofits, Strategic Planning
Education
University of California, Irvine
B.A.
The University of British Columbia 2014 — 2014
Certificate
Platt College
Diploma
Health eFilings, LLC 2015 - Present
Idle Free Systems, Inc. 2008 - 2014
PACT, LLC 2006 - 2008
Spectrum Brands Inc 2004 - 2006
ConAgra Foods 2003 - 2004
CIGNA HealthCare 2001 - 2003
Kraft Foods 1986 - 1997
Kraft General Foods 1986 - 1997
Skills
Strategy, Start-ups, Integrated Marketing, Marketing Strategy, Leadership, Management, Brand Management, New Business Development, Product Development, Marketing, P&L Management, B2B, Marketing Research, FMCG, Team Leadership, Fundraising, P&L, Finance, Venture Capital, Portfolio Management, Operations Management, Mergers & Acquisitions, Consumer Products, Sales, Brand Development, Customer Insight, Transportation, Sales Management, Income Statement
Education
The University of Chicago Booth School of Business 1984 — 1986
MBA, Finance and Marketing
University of Michigan 1979 — 1983
BA, Economics and Political Science
CBIZ October 2004 - Present
HDR Benefit Advisors July 1999 - October 2004
CIGNA Healthcare November 1989 - June 1999
Skills
Employee Benefits, Benefits Strategy, Self-Funded Plans, Consumerism, Wellness Programs, Underwriting, Benefits Plan Design, ERISA, HRAs, Health Savings Accounts, Pharmacy Benefits, Strategic Planning, Stop Loss, Welfare Plans, Group Benefits, Group Medical, Flexible Spending..., Employee Education, Benefits Communication, Disability Insurance, Term Life Insurance, Cafeteria Plans, Supplemental Insurance, HRA, Benefits Administration, COBRA, Brokers, Insurance, Employee Wellness, Managed Care
Education
The George Washington University - School of Business 1988 — 1991
MBA
University of Maryland College Park 1982 — 1986
BS, Marketing
walter johnson
Texoma Medical Center October 2013 - Present
CIGNA Healthcare March 2011 - October 2013
CIGNA Healthcare August 2010 - March 2011
Katie Dupuis Piano Studio January 2006 - January 2008
Skills
Planning & Organizing..., Microsoft Office, Customer Experience, Team Leadership, Highly detail oriented, Business Acumen, Internal & External..., Human Resources for..., Error Correction, Solution Focused, Proactive self-starter, Handle Multiple..., High Pressure..., Health Insurance, Access, Insurance, Claim, Training, Healthcare, Provider Relations, Requirements Gathering, Customer Service, Employee Benefits, Process Improvement, Management, Managed Care, Policy, Medicare
Education
Texas A&M University-Commerce 2010 — 2012
Bachelor of Arts (B.A.), Political Science and Government, 3.59 GPA
Grayson County College 2007 — 2009
Associate of Science, 3.73 GPA
Delta Dental of Colorado 2008 - Present
CIGNA Healthcare July 2008 - October 2008
Great-West Healthcare January 1999 - July 2008
Mercer 1998 - 1999
Skills
Employee Benefits, Underwriting, Insurance, Risk & Self Funding, Health Insurance, Leadership, Health Care Reform, Training, Brokers, Team Building, Disability Insurance, Analysis, Management, Life Insurance, Coaching, Process Improvement, Strategic Planning, Health Savings Accounts, Managed Care, Customer Service, Term Life Insurance, Financial Reporting, Performance Management, Negotiation, Financial Risk, Capital Budgeting, Microsoft Excel, New Business Development, General Insurance, Business Analysis, Account Management, Claim, Commercial Insurance, Recruiting, Marketing, Medicare, Budgets, Sales Management, Risk Analysis, Training Delivery, Project Management, Team Leadership, Risk Management, Employee Relations, Healthcare, Change Management, Employee Training, Budeting, Training Program..., Staff Mentoring
Education
The American College 2014 — 2015
Chartered Healthcare Consultant
Tri-State University 1988 — 1993
Bachelor of Arts, Communications
MagnaCare February 2014 - Present
MagnaCare March 2008 - April 2012
CIGNA Healthcare 2000 - 2008
Horizon Blue Cross Blue Shield of NJ 1998 - 2000
Horizon Blue Cross Blue Shield of New Jersey 1996 - 2000
Horizon BCBSNJ 1992 - 2000
Skills
Employee Benefits, Health Insurance, Managed Care, Healthcare, Insurance, Leadership Development, Account Management, Benefits Administration, Brokers, Claim, Claims Management, Coaching, Contract Negotiation, Customer Service, Dentistry, Disability Insurance, Executive Management, Health Care Reform, HMO, HIPAA, Health Policy, Risk Management, Provider Relations, Sales, Sales Management, Selling, PPO, Pharmacy Benefit..., Healthcare Management, Healthcare Consulting, Life Insurance
Education
The College of New Jersey 1987 — 1991
BS, Economics
Calaveras Lumber March 2015 - Present
Nerium International November 2014 - Present
Renee Schroyer August 2014 - Present
Sutter Surgical Hospital - North Valley April 2008 - August 2014
Blue Shield of California June 1999 - August 2000
CIGNA Healthcare 1996 - 1999
FHP, INC 1989 - 1997
Skills
Healthcare, Accounting, Strategic Planning, Leadership Development, Process Improvement, Budgets, Organizational..., Revenue Cycle, Healthcare Management, Change Management, Financial Analysis, Hospitals, Managerial Finance, Training, Financial Reporting, Auditing, Accounts Receivable, Accounts Payable, Medicare, Healthcare Information..., Healthcare Consulting, HIPAA, Revenue Cycle Management, Internal Audit, EHR, Analysis, Performance Management, Leadership, Management, Team Building, Management Consulting
Education
Long Beach State 1989 — 1992
MBA, Human Resources Management
Texas A&M University 1981 — 1985
B.B.A., Accounting
Odyssey Healthcare September 2011 - April 2013
CIGNA Healthcare August 2010 - May 2012
Texas HealthSpring October 2005 - August 2010
Skills
Strategic Communications, Public Relations, Corporate Communications, Marketing Communications, Media Relations, Account Management, Social Media, Managed Care, Healthcare, Marketing, Event Planning, Social Media Marketing, Cold Calling, Advertising
Education
Texas A&M University 1999 — 2003
BA, Journalism
Consolidated Health Plans June 2010 - Present
Accent Translations July 2002 - July 2010
Aetna October 1992 - July 2002
CIGNA Healthcare October 1986 - October 1992
Novenco Inc. April 1984 - October 1986
Kircaldie, Randall, & McNab July 1981 - April 1984
Skills
Mergers, Insurance, Accounting, Auditing, Strategic Financial..., Financial Analysis, Budgets, Finance, Mergers & Acquisitions, Health Insurance, Managed Care, Business Development, Risk Management, Employee Benefits, Underwriting, Financial Planning, Strategy
Education
The University of Connecticut School of Business 1978 — 1981
B.S., Accounting
CIGNA Healthcare March 2012 - Present
CIGNA Corp December 2010 - March 2012
iTech Solutions April 2010 - December 2010
United Health Care September 2007 - September 2009
United Health Care September 2005 - September 2007
United Health Care September 2002 - September 2005
Gretag Imaging 1997 - 2002
Gretag Imaging 1980 - 1990
Skills
Business Analysis, Cross-functional Team..., Business Process, Management, Process Improvement, Program Management, Project Management
Education
The University of Akron 1974 — 1976
Electronic Engineering
Humana November 2003 - August 2011
Ingenix/GeoAccess 1999 - 2003
Park Lane Medical Center 1996 - 1999
Blue Cross and Blue Shield of Kansas City 1993 - 1996
Health Net of Kansas City 1991 - 1993
CIGNA Healthcare 1983 - 1991
Skills
Strategic Planning, Account Management, Program Management, Thinking Outside The Box, Problem Solving, Team Building, Team Leadership, Product Development, Business Strategy, Consultative Selling, Key Account Management, Strategy Development, Coaching, Teamwork, Strategic Partnerships, Employee Benefits, Sales Presentations, Client Retention, Health Insurance, Building Relationships, Solution Selling, Managed Care, Client Relationship..., Strategy, Customer Retention
Education
The University of Connecticut School of Business
BS, Marketing
Cigna Healthcare September 2013 - Present
Concentra September 2012 - August 2013
Humana September 2011 - September 2012
The Enloe Corporation January 2008 - October 2011
United Healthcare January 2001 - January 2008
United Healthcare January 1997 - January 2001
Express Fitness, Inc January 1995 - January 1996
Massachusetts General Hospital January 1990 - January 1994
Skills
Strategic Planning, Healthcare, Coaching, Marketing, Budgets, Sales, Research, Health Insurance, Training, Management, Insurance, Selling, Brokers, New Business Development, Employee Benefits, Account Management, Sales Management
Education
The College of Wooster 1985 — 1989
Bachelor of Arts, Chemistry major.
Invacare August 2010 - Present
CIGNA Healthcare January 2006 - September 2009
CIGNA Healthcare January 2000 - January 2006
Towers Perrin January 1996 - January 1999
WATSON WYATT & COMPANY October 1988 - September 1996
Ohio Cooperative Extension Service 1979 - 1987
Columbus Metropolitan Park District 1978 - 1979
Skills
Employee Benefits, Healthcare, Budgets, Account Management, Sales, Human Resources, Strategy, Management, Organizational..., Benefits Administration, Strategic Planning, Employee Relations, Coaching, Training, Customer Service, Performance Management, Program Management, Leadership Development, Insurance, Employee Engagement, Contract Negotiation, CRM, Analysis
Education
The Ohio State University 1973 — 1977
BS, Environmental Education
Sun Life Financial April 2013 - Present
State of Connecticut Department of Mental Health and Substance Abuse January 2010 - October 2012
Sungard Consulting Services July 2006 - August 2008
Lincoln Financial Group October 2005 - June 2006
UnitedHealth Group August 2005 - November 2005
Lincoln Financial Group October 2003 - August 2005
CIGNA Healthcare July 1999 - June 2003
Aetna September 1998 - June 1999
Travelers Insurance October 1997 - August 1998
Phoenix Life Insurance Company June 1996 - September 1997
Skills
SDLC, SQL, Data Warehousing, Visio, Databases, Business Process, Business Intelligence, Testing, Access, Analysis, Quality Assurance, MS Project, Program Management, Project Management, Microsoft SQL Server, Microsoft Project
Education
The University of Connecticut School of Business
MBA, Business, Accounting Concentration
CIGNA Healthcare Vice President Service OperationsCIGNA HealthcareJuly 1999 - Present
Skills
Healthcare, Insurance, Medicare, Leadership, Process Improvement, Health Insurance, HIPAA, Managed Care, Risk Management
Education
The Sage Colleges-Sage Graduate School 1997 — 1999
MS, Health Administration
CIGNA Healthcare March 2012 - Present
Skills
Team Building, Marketing, Problem Solving, Sales, Health Insurance
Education
Texas Tech University 2002 — 2006
Bachelor's, Communication (Corporate)
CIGNA Healthcare November 2008 - Present
CIGNA Healthcare March 2006 - October 2008
Aetna Health Plans August 1999 - February 2006
Prudential Healthcare October 1997 - July 1999
Skills
Health Insurance, Managed Care, Insurance, Employee Benefits, Medicare, Healthcare, Health Savings Accounts, Underwriting, Disability Insurance, Strategic Planning, Leadership, Process Improvement, Disease Management, National Accounts, Benefits Administration, HIPAA, Account Management, Brokers, Team Building, Claim, Management
Education
Texas Tech University
Marketing and Communications
EMC September 2013 - Present
EMC November 2011 - August 2013
Liberty Mutual July 2010 - November 2011
Liberty Mutual June 2008 - July 2010
Liberty Mutual November 2005 - June 2008
Great-West Healthcare January 2004 - November 2005
United Healthcare August 2003 - January 2004
CIGNA Healthcare May 2000 - August 2003
Education
The University of Connecticut School of Business 2001 — 2005
MBA
University of Connecticut 1997 — 2001
BS, Marketing
Cigna June 2008 - Present
Capital Bank May 2006 - June 2008
Intervest Construction, Inc. 2004 - 2006
CIGNA Healthcare 2000 - 2004
Skills
Talent Acquisition, Talent Management, Onboarding, Recruiting, Deferred Compensation
Education
University of Akron
Bachelors, Human Resource Management
Molina Healthcare April 2014 - Present
Molina Healthcare March 2013 - April 2014
Molina Healthcare of Ohio September 2009 - March 2013
Molina Healthcare December 2005 - September 2009
CIGNA Healthcare September 1993 - December 2005
Skills
Healthcare Industry, Medicaid, Health Insurance, Healthcare, Medicare, Managed Care, Access, Enrollment Management, HIPAA, Healthcare Management, Healthcare Information..., Health Policy, Customer Service, HMO, Healthcare Consulting, Claim, Process Improvement
Education
The Ohio State University 1993 — 1993
BS, Marketing
Randstad USA August 2015 - Present
Randstad USA May 2014 - Present
Lorillard, Inc November 2013 - February 2014
JTI March 2010 - October 2013
Liberty USA June 2009 - March 2010
UST Inc. June 2002 - June 2009
BrassRing March 1997 - August 2001
CIGNA Healthcare May 1994 - March 1997
Skills
Sales, Leadership, Selling, Account Management, Retail, Cross-functional Team..., Team Leadership, Sales Operations, Marketing, Marketing Management, Cold Calling, Team Building, Merchandising, Pricing, Market Planning, Advertising, Customer Service, Forecasting, Marketing Strategy, Key Account Development, Key Account Management, Trade Marketing, Market Analysis, Sales Management, Management, Inventory Management, Product Development, Brand Management, New Business Development, Negotiation, Human Resources, Strategic Planning, FMCG, P&L Management
Education
The Ohio State University 1988 — 1993
BS, Consumer Affairs
CIGNA June 2013 - Present
CIGNA Healthcare April 2011 - May 2013
CIGNA Health Care November 2008 - April 2011
Suburban Mortgage, Inc. April 2007 - October 2008
State Mortgage, LLC. 2005 - 2007
U.S. Bank NA 2000 - 2005
PremierBank & Trust 1989 - 1999
Skills
Credit, Loans, Mortgage Lending, Access, Customer Service, Microsoft Excel, Data Analysis, Public Speaking, Outlook, Finance, Health Insurance, Strategic Planning, Auditing, Accounts Receivable, Management, Coaching, Mortgage Banking, Training, Banking, Medicare Part D, Insurance
Education
University of Phoenix 2010 — 2013
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
University of Phoenix 2007 — 2009
Associates, Business Administration
The University of Akron 1988 — 1991
Business Administration
Cigna March 2015 - Present
CIGNA Healthcare January 2008 - Present
Skills
Insurance, Underwriting
Education
University of Hartford 2008 — 2011
MBA, Business Administration
The University of Connecticut School of Business 2003 — 2007
Bachelor of Science in Business Administration, Risk Management and Insurance
Alliance Health Sciences, LLC January 2013 - Present
CIGNA Healthcare November 2010 - August 2011
USI Insurance Services August 2009 - April 2010
Ameritas Life Insurance Corp 2005 - 2009
Pacific Life 2000 - 2005
Education
Southern Methodist University 2011 — 2013
Masters in Counseling, Counseling Psychology
Texas State University-San Marcos 1989 — 1992
BA, Advertising
Rockwall High School 1983 — 1987
Aetna January 2014 - September 2014
Catamaran April 2011 - May 2013
UnitedHealth Group/OptumHealth April 2009 - April 2011
UnitedHealth Group/United Behavioral Health June 2005 - April 2009
Oliver Wyman formerly Chapterhouse April 2004 - June 2005
CIGNA Healthcare March 2003 - April 2004
Cigna September 2000 - March 2003
Aetna August 1998 - September 2000
Aetna April 1995 - August 1998
Aetna January 1991 - April 1994
Skills
Health Insurance, Account Management, Pharmacy Benefit..., Executive Management, Behavioral Health, Sales Management, Selling, Leadership, Disease Management, Hospitals, Strategic Consulting, Employee Benefits, P&L Management, Strategy, Healthcare Industry, Major Accounts, Medicare, Healthcare Consulting, Provider Relations, Healthcare Management, Utilization Management, Management, Healthcare Information..., Medicare Part D, Pharmacy, HIPAA, Managed Care, Strategic Planning, Executive Level Selling, Consultative Selling, Dental, PBM, Health Plans, Labor, National Account..., Business Development
Education
The College of New Jersey 1978 — 1982
Bachelor's degree, Business Administration
WORKsiteRx August 2013 - Present
Trend Tech LLC February 2012 - Present
UnitedHealth Group/OptumHealth/Ingenix September 2009 - February 2012
WellPoint 2006 - 2009
Integrated Healthcare and Benefits Consulting 2003 - 2006
SHPS 2001 - 2003
Highmark Blue Cross Blue Shield 1999 - 2001
CIGNA IntegratedCare 1996 - 1999
CIGNA Healthcare January 1993 - December 1996
Spartanburg Regional Healthcare System 1989 - 1992
Skills
P&L Management, Sales Support, International Business, Healthcare, Health, Clinical, Medical Management, Managed Care, Disease Management, Health Insurance, Healthcare Management, Healthcare IT, Healthcare Consulting, Business Strategy, Product Development, New Business Development, Healthcare Information..., Clinical Research, Management, Analytics, Program Management, Strategy, Process Improvement, Leadership, Strategic Planning, Account Management, Sales Operations, Business Development, Mergers & Acquisitions, Insurance, Utilization Management, Hospitals, Medicare, Health Policy, Physicians, Quality Improvement, Healthcare Industry, Medicine, Executive Management, HIPAA, Entrepreneurship, Informatics, EHR, Operations Management, Physician Relations, Revenue Cycle, Internal Medicine, Policy
Education
The Ohio State University College of Medicine
MD
University of North Carolina at Chapel Hill School of Medicine
Infectious Disease Fellow
University of Pittsburgh School of Medicine
Internal Medicine Resident
WellPoint June 2007 - Present
CIGNA Healthcare 1998 - 2007
Skills
Employee Benefits, Account Management, Health Insurance, Managed Care, PPO, Insurance, Disability Insurance, Healthcare, Health Savings Accounts, Provider Relations, Marketing Strategy, Brokers, HMO, Claim, Underwriting, Medicare
Education
The University of Akron 1983 — 1987
Business Management/Marketing
Springfield High School Akron Ohio 1980 — 1983
Diploma
Cigna-HealthSpring March 2015 - Present
Cigna HealthCare May 2013 - Present
CIGNA HealthCare March 2004 - May 2013
Cigna HealthCare May 2001 - February 2004
Cigna HealthCare September 1997 - May 2001
Dunning Benefits Corporation September 1996 - August 1997
Skills
Project Management, Program Management, Vendor Management, Business Analysis, SDLC, Change Management, Customer Service, Agile Methodologies, Agile & Waterfall..., Chronic Care Management, Healthcare Management, Key Account Management, Leadership, Team Building, Management
Education
Texas Tech University 1979 — 1982
Bachelor of Science (B.S.), Retail Management, Cum Laude
Texas Wesleyan University 1987 — 1989
Master of Education (M.Ed.), Educational/Instructional Technology, Magna Cum Laude
Volunteer November 2011 - Present
The Senior Source September 2010 - October 2011
United States Census Bureau April 2010 - August 2010
Aunt Lynne Pampers Pets 1992 - 1997
Potomac Physicans, PA 1989 - 1992
John Hancock Health Plan of Pennsylvania 1986 - 1989
Partners National Healthplans 1985 - 1986
CIGNA Healthcare 1980 - 1985
Skills
Healthcare, Customer Service, Community Outreach, Strategic Planning, Public Speaking, Team Building, Case Managment, Leadership, Management, Social Media, Policy, Budgets, Hospitals, Volunteer Management, Time Management, Program Development, Fundraising, Managed Care, Program Management, Nonprofits, Case Management
Education
Texas State University 1974 — 1978
MS, Health Professions
Texas Tech University 1964 — 1968
BS, Child Development
Keiser University December 2013 - Present
Summit Health, Inc. November 2012 - December 2013
CIGNA Healthcare September 2012 - December 2013
Tidal Wellness Solutions May 2010 - December 2013
San Juan College January 2007 - December 2013
Athletes Zone April 2006 - October 2006
Texas Tech University August 2004 - May 2005
Los Angeles Angels of Anaheim March 2004 - August 2004
Texas Tech University May 2003 - February 2004
Skills
Fitness, Nutrition, Health Promotion, Wellness, Athletics, Strength, Sports, Strength & Conditioning, Personal Training, Fitness Training, Wellness Coaching, Exercise Physiology, Sports Nutrition, Strength Training, Nutrition Education, Rehabilitation, Lifestyle, Functional Training, Exercise Prescription, Health Education, Employee Wellness, Healthcare, Operant Conditioning, Nutritional Counseling, Weight Training, Prevention, Lifestyle Coaching, Athletic Training, Injury Prevention, Coaching, AED, Yoga, Corporations, Endurance, Weight, Stress Management, Weight Management, Wellbeing, Kinesiology, Chronic Illness, Supplements, Cpr Certified, Holistic Health, Group Training, Physical Therapy, Employee Wellness..., Sports Medicine, Stretching, Rehabilitation..., Sports Injuries
Education
RMUOHP 2008 — 2013
PhD, Health Promotion and Wellness
Texas Tech University 2001 — 2003
M.S. Sports Health, Sports Health
Texas Tech University - Rawls College of Business 1996 — 2000
B.B.A., Management
Guardian Life May 2015 - Present
Several Insurance Carriers May 2010 - May 2015
CIGNA Healthcare 1993 - 2010
Skills
Employee Benefits, Health Insurance, Accident, Disability Insurance, Insurance, Team Building, Brokers, Term Life Insurance, Critical Illness, Whole Life, Life Insurance, Dentistry, Long Term Care Insurance, Health Savings Accounts, Long-term Care, Medicare, Open Enrollment, Accident Insurance, COBRA, Voluntary Employee..., Group Insurance, Universal Life, Benefits Administration, Workers Compensation, Group Medical, Health Care Reform
Education
The Catholic University of America
The C.O.L. T'ai Chi Academy September 1998 - Present
CIGNA Healthcare January 2010 - Present
Rainstar University School of Oriental Medicine and Acupuncture January 2004 - January 2007
Golden's Health and Racquet Club January 1996 - January 1998
Golden's Health and Racquet club January 1996 - January 1998
MCA/Universal 1981 - 1992
Chinese Martial Arts Association January 1984 - January 1985
Skills
Meditation, Holistic Health, Nutrition, Personal Training, Fitness Training, Traditional Chinese..., Therapeutic Massage, Teaching, Martial Arts, Wellness, Wellness Coaching, Healthcare, Fitness, Health Education, Health Promotion, Employee Wellness, Wellbeing, Coaching, Stress Management, Lifestyle Coaching, Weight, Lifestyle, Yoga
Education
Southwest Institute of the Healing Arts (SWIHA) 1999 — 2001
OBT, Asian Bodywork
The College of Wooster 1976 — 1980
BA, Economics, Languages
The Monroe Institute
CIGNA HealthCare June 2009 - Present
Cigna June 2009 - Present
Skills
Health Insurance, Disability Insurance, Employee Benefits, Sales, Insurance, Account Management
Education
The College of Saint Rose 2004 — 2008
Bachelor's Degree, Business Administration, Management and Operations
United Health Care 2008 - Present
Hewitt Associates 2004 - 2008
Health Net 2003 - 2008
Beyond Care 2000 - 2003
CIGNA Healthcare 1985 - 1992
Skills
Managed Care, Healthcare, Insurance, Strategic Planning
Education
The George Washington University
MHA
Wagner College
BSN
Cigna HealthCare August 2013 - Present
Cigna Reinsurance October 2007 - August 2013
Cigna HealthCare July 2005 - September 2007
Cigna Retirement & Investment Services August 2003 - June 2005
Cigna Retirement & Investment Services July 2001 - July 2003
Cigna HealthCare May 2000 - August 2000
Hewitt Associates May 1999 - August 1999
Education
The University of Connecticut School of Business 2009 — 2013
Master of Business Administration (M.B.A.), Venture Consulting & Strategy, 4.0 / 4.0
University of Iowa 1997 — 2001
Bachelor of Science (B.S.), Mathematics & Actuarial Science, 4.0 / 4.0
Youth Hope Associaion June 2012 - Present
Texas Children's Hospital September 2011 - May 2012
Towers Watson January 2011 - September 2011
CIGNA June 2009 - January 2011
John McCain 2008 May 2008 - November 2008
CIGNA Healthcare June 2004 - April 2008
Ohio Republican Party May 2001 - March 2003
Skills
Strategic Planning, Fundraising, Event Planning, Public Relations, Strategic Communications, Social Media, Media Relations, Leadership, Nonprofits, Marketing, Event Management, Public Speaking, Strategy, Marketing Strategy, Insurance, Account Management, Marketing Communications, New Business Development, Recruiting, Project Management, Customer Service, Employee Benefits, Social Media Marketing, Business Development, Training, Sales
Education
The Ohio State University 2000 — 2004
Honors Business Administration, Finance/Marketing
The Ohio State University - The Max M. Fisher College of Business 2000 — 2004
Bachelor of Science (BS), Marketing
Symantec August 2015 - Present
Symantec November 2014 - Present
Symantec June 2014 - November 2014
Symantec September 2013 - June 2014
Symantec March 2013 - September 2013
Symantec October 2012 - January 2013
Symantec 2011 - 2012
Independent Consulting 2009 - 2011
CIGNA Healthcare 2008 - 2009
Block by Block 2007 - 2007
Skills
Change Management, Organizational..., Performance Management, Coaching, Strategic Planning, Organizational..., Recruiting, Technical Recruiting, Talent Acquisition, Workforce Planning, Talent Management, Human Resources, Employee Training, HRIS, Employee Benefits, Employee Relations, Onboarding, Strategy, HR Consulting, Deferred Compensation, Analytics, Training, Temporary Placement, Organizational Design, Analysis, Mergers
Education
The Ohio State University - The Max M. Fisher College of Business 2004 — 2006
MBA, Marketing and Finance
The Ohio State University
BA, Economics
Fort Bend County March 2010 - Present
FARA Insurance Services July 2009 - March 2010
Overland Solutions, Inc. April 2007 - May 2009
CIGNA Healthcare March 2005 - April 2007
Southwest Bone & Joint Clinic, PA July 2003 - March 2005
Aetna, Inc. May 1997 - February 2003
Education
Texas State University
Commercial Art
CIGNA Medical Group September 2012 - Present
Banner Medical Group March 2011 - August 2012
Hospice of the Valley April 2003 - February 2011
Joint Commission Resources January 2004 - March 2005
Health Services Advisory Group June 2003 - March 2005
Banner Desert Medical Center March 1997 - February 2003
CIGNA Healthcare July 1987 - March 1997
Skills
Palliative Care, Critical Care, Inpatient, Hospitals, Medicare, Home Care, Nursing, EMR, Clinical Research, Healthcare, Healthcare Management, ACLS, Board Certified, Internal Medicine, Case Managment, EHR
Education
The University of Texas Medical Branch at Galveston 1980 — 1984
Doctor of Medicine (MD), Medicine
Texas A&M University 1977 — 1980
NONE, Pre-Medicine/Pre-Medical Studies
CIGNA Healthcare October 2012 - February 2014
UnitedHealth Group October 2009 - February 2012
Bank of America May 2009 - October 2009
Hawkeye Insurance Services, Inc. July 2008 - September 2008
Countrywide Commercial Real Estate Finance January 2007 - February 2008
Wausau Signature Agency May 2006 - April 2007
Lockton Companies, Inc January 2004 - May 2006
State Farm Insurance Agency January 1987 - January 2004
Skills
Strategic Planning, Negotiation, Real Estate Development, Account Management, Asset Management, Investment Properties, Selling, Training, Program Management, Management, Commercial Insurance, Customer Service, Project Management, Marketing Strategy, Employee Relations, Marketing Management, Coaching, Team Building, Product Marketing, Property & Casualty..., Recruiting, Sales Operations, Workers Compensation, Budgets, Loans, Cross-functional Team..., Apartments, Residential Homes, Leases
Education
Texas A&M University-Commerce 1998 — 2000
Bachelor of Business Administration, Marketing
Grayson County Junior College 1996 — 1998
Associates of Applied Science, Basics
Leidos February 2015 - Present
Leidos September 2013 - February 2015
SAIC January 2009 - September 2013
SAIC May 2002 - January 2009
CIGNA Healthcare 1999 - 2001
Skills
Business Analysis, Strategic Planning, Budgeting, Financial Analysis, Team Building, Financial Management, PowerPoint, Program Management, Contract Management, Business Process..., Analysis, Forecasting, Project Finance, Business Strategy, Financial Planning, Strategic Financial..., Managerial Finance, Change Management, Government Contracting, Strategy, Budgets, MS Project, Project Planning, Security Clearance, Risk Management, Government, Proposal Writing, DoD, Integration, Process Improvement, Business Development, Cross-functional Team..., Leadership, Requirements Analysis, Management, Project Management, PMP, Operations Management
Education
The George Washington University - School of Business 2006 — 2009
MBA
University of Tennessee-Knoxville 1993 — 1997
BS, Business Management
Oak Ridge High School 1989 — 1992
Cigna Healthcare August 2014 - October 2015
West Asset Management September 2013 - August 2014
West Assest Manangement 2012 - 2013
Gentiva Health Services 2011 - 2011
MD Pediatric Associates 2006 - 2010
North Dallas Pediatric Associates 2004 - 2006
Skills
Bank Reconciliation, Hospitals, Invoicing, Customer Service, Team Building, Healthcare, Microsoft Office, HIPAA, Microsoft Excel, Leadership, Process Improvement, Training, Data Entry, Inventory Management, Microsoft Word, Outlook, Software Documentation
Education
Trinity Valley Community College 2004 — 2005
Texas A&M Commerce 1985 — 1986
Sir Speedy Printing April 2001 - Present
CIGNA January 1995 - August 2001
CIGNA Healthcare January 1995 - June 2001
Skills
Direct Mail, Graphic Design, Direct Marketing, Customer Relations, Small Business, Digital Printing, Customer Service, Print On Demand, Variable Data Printing, Pre-press, Brochures, Banners, Catalogs, Posters, Business Cards, Graphics, Signs, Offset Printing, Leadership, Marketing, New Business Development
Education
Tuck School of Business at Dartmouth 2012 — 2012
Business Administration and Management, General
University of Hartford 1980 — 1988
Seeking work Self-EmployedThe Cake LadyOctober 2012 - June 2014
Coastal Carolina Community College Small Business Center April 2001 - May 2002
Collin County Sheriff's Office February 2000 - February 2001
CIGNA Healthcare January 1999 - October 1999
Adecco USA August 1998 - January 1999
Skills
Interpersonal..., Educational Fundraising, Skilled Multi-tasker, Organization Skills, Management, Data Entry, Filing, Customer Service, Microsoft Office, Databases, Documentation, Microsoft Word
Education
Texas A&M University-Commerce 1995 — 1998
Bachelor’s Degree, Sociology
Texas A&M University-Commerce 1995 — 1998
Bachelor of Science (B.S.), Sociology
Independent Consultant & Interim Leadership Services October 2014 - Present
GE Healthcare Partners July 2013 - August 2014
CSC November 2010 - July 2013
Hospital For Special Care March 2010 - October 2010
Independent Consultant August 2008 - October 2010
Qualidigm September 2002 - July 2008
Health Management Experts Inc. 1999 - 2003
First Consulting Group 1997 - 1999
CIGNA Healthcare 1988 - 1996
Skills
Managed Care, Strategic Planning, Operations Leadership, Nursing, Clinical, Medical Management, Care Management, Consulting, iCD-10 Transion..., Utilization Management..., Coordination of care, Clinical Research, Healthcare Management, Management, Healthcare, Operations Management, Health Care Systems, Healthcare Industry, Leadership, Hospitals, Healthcare Consulting, Healthcare Information...
Education
University of Connecticut 2004 — 2005
Certificate, Health Information Technology
Western New England College 1987 — 1990
MBA, Healthcare - Business
The Sage Colleges - Russell Sage College 1976 — 1980
BSN, Nursing
Longmeadow
Health & Technology Vector, Inc. March 2002 - Present
H&T Vector, Inc. March 2002 - Present
Healthways, Inc. 2002 - 2004
Cigna HealthCare 1995 - 2001
Geisinger Medical Center August 1986 - July 1995
Skills
Evidence-based Medicine, Healthcare Information...
Education
University of North Carolina at Chapel Hill 1982 — 1986
Internal Medicine
The George Washington University 1972 — 1976
Casenet, LLC June 2013 - Present
Charter Schools Development Corporation July 2012 - May 2013
Townsend Associates. July 2011 - November 2012
ZeOmega 2007 - March 2012
Concentra July 2003 - June 2007
McKesson 2001 - 2004
CIGNA Healthcare 1985 - 1993
Skills
Managed Care, Start-ups, Sales, Leadership, Health Insurance, Healthcare Management, Executive Management, Healthcare Consulting, Healthcare, Hospitals, Management, Insurance, Medical Devices, Contract Negotiation, Account Management, Team Building, Strategic Planning
Education
University of Dayton 1979 — 1981
MBA, Business
The Ohio State University 1974 — 1977
BSBA, Accounting
MHK Consulting July 2010 - Present
GMS Dental Centers of Excellence June 2007 - September 2010
Brightnow! Dental June 2005 - June 2007
PFSweb September 2004 - June 2005
CIGNA Healthcare September 2000 - September 2004
Skills
Business Development, Insurance, Project Management, Employee Benefits, Healthcare, Interviews, Management, Recruiting, Strategic Planning, Customer Service, Process Improvement, Program Management, Sales
Education
The University of Dallas 1996 — 1998
MBA, Business
Texas A&M University 1992 — 1996
BS, Community Health
CIGNA Healthcare January 2008 - Present
Project Management Institute - Mile Hi Chapter 1996 - Present
CIGNA Healthcare 2008 - 2011
Great-West Life & Annuity October 2006 - December 2007
CoBank 1988 - 1996
Education
Texas Christian University 1971 — 1975
B.S., Biology
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2013 - Present
Health Management Associates, Inc. February 2012 - September 2013
HCA June 2002 - February 2012
Scottsdale PHO March 2001 - October 2001
Health Net June 2000 - March 2001
CIGNA Healthcare October 1998 - June 2000
United Healthcare May 1995 - October 1998
Private Healthcare Systems March 1994 - May 1995
Prudential Healthcare May 1991 - March 1994
Skills
Medicare, Managed Care, Physicians, Healthcare Management, Healthcare, Process Improvement, Hospitals, Project Management, Healthcare Consulting, Coaching, Executive Management, Provider Relations, Physician Relations, Leadership, Medicaid, Revenue Cycle, Data Analysis, Team Building, Strategy, Healthcare Information..., Strategic Planning, Health Policy, Network Development, Health Insurance, EHR, Healthcare Industry, HIPAA
Education
University of California, Berkeley 1989 — 1992
MPP, MPH, Health and Public Policy
The Johns Hopkins University 1985 — 1989
BA, Biology
Medica August 2013 - Present
CIGNA Healthcare March 2011 - July 2013
Aon Hewitt August 2007 - March 2011
Towers Perrin June 2004 - August 2007
Cigna 2000 - 2004
Skills
Health Insurance, Healthcare, Insurance, Process Improvement, Change Management, Strategic Planning, Vendor Management, Benefits Administration, Managed Care, Talent Management, Performance Management, Employee Engagement, Management Consulting, Strategy, Project Management, HR Consulting, Human Resources, Deferred Compensation, Executive Pay
Education
The Johns Hopkins University 1998 — 2000
MHS, Health Care Finance and Management
University of Notre Dame 1994 — 1998
Bachelor of Science, Pre-Medicine/Pre-Medical Studies
Quantum Health June 2012 - Present
Quantum Health October 2010 - June 2012
Quantum Health October 2008 - April 2010
Cigna Healthcare 1993 - 2001
Skills
Patient Advocacy, Managed Care, Insurance, Customer Service, Health Insurance, Team Building, Healthcare, Training, Management, Healthcare Management, Public Speaking
Education
The Ohio State University 1975 — 1978
Bachelor of Arts (B.A.), Communications
Washington Senior High
College prep
First Horizpn National Corp VP, CompensationCIGNA Corporation1994 - 2004
CIGNA Healthcare 1994 - 2004
Education
Texas Tech University
Cigna Healthcare February 2006 - April 2006
Education
Ohio State University 1968 — 1973
Bachelor of Science, Nursing
City of Columbus July 2007 - Present
Delaware County 911 November 2004 - July 2007
CIGNA Healthcare December 1998 - April 2004
US Army March 1992 - November 1998
Education
DeVry
CIS
The Ohio State University
UnitedHealth Group July 2014 - Present
CIGNA Healthcare November 2003 - November 2011
Accenture 1997 - 2004
Education
Texas A&M University
GLC Custom Media September 2000 - Present
Project Linus June 2009 - 2013
CHPRMS 2009 - 2013
HealthInk 1997 - 1998
Mosby Consumer Hesalth 1996 - 1997
Tokos Medical 1988 - 1997
CIGNA Healthcare 1985 - 1987
Skills
Marketing Communications, Publications, Advertising, Publishing, Social Media, Content Strategy, Social Media Marketing, Healthcare, New Business Development, Account Management, Content Marketing, Business Development, Public Relations, Marketing, Email Marketing, Copywriting, Integrated Marketing, Strategic Communications, Marketing Strategy, Online Advertising
Education
The College of New Jersey 1977 — 1981
Masters Degree, Speech Pathology
West Chester University of Pennsylvania 1973 — 1976
Bachelor of Science (BS), Education
Georgetown College 1972 — 1973
Cigna July 2013 - Present
CIGNA September 2008 - Present
CIGNA March 2006 - Present
CIGNA Healthcare November 2009 - July 2013
CIGNA 2006 - 2008
Skills
PMO, Process Improvement, Program Management, Project Management, Project Portfolio..., SDLC, Strategy, Leadership Development, Visio, Business Analysis, Requirements Analysis, Agile Methodologies, Vendor Management, SharePoint, Management
Education
The University of Connecticut School of Business 2005 — 2010
MBA, Healthcare and IT
University of Connecticut 1996 — 2000
CIGNA Healthcare December 2008 - Present
Fidelity Investments December 2006 - July 2008
Prudential Financial 2004 - 2006
Cigna Retirement Investment Services November 2001 - April 2004
CIGNA 2001 - 2004
ShareBuilder 2000 - 2001
ShareBuilder 2000 - 2001
United Services October 1994 - August 2000
Skills
SDLC, Business Analysis
Education
Texas A&M University-Corpus Christi 1982 — 1984
Bachelor, Computer Science
CIGNA 2009 - Present
CIGNA Healthcare 1998 - Present
Edwards Super Food Stores 1986 - 1996
Skills
Talent Management, Employee Benefits, Onboarding, Human Resources, Succession Planning, Talent Acquisition, Performance Management, Deferred Compensation, Health Insurance, Benefits Administration, Employee Relations, Workforce Planning, FMLA, HRIS, Management
Education
The Sage Colleges - Russell Sage College 1983 — 1985
Thermo Fisher Scientific July 2008 - Present
Great-West Healthcare January 2004 - July 2008
CIGNA Healthcare 2008 - 2008
Heidrick & Struggles 2002 - 2003
ICG Communications 1998 - 2002
PacTel Meridian Systems 1993 - 1998
Skills
Customer Service, Microsoft Excel, Calendaring, Employee Relations, Administrative..., Event Planning, Budgets, Public Relations, Administration, Strategic Planning, Invoicing, Recruiting, Employee Benefits, Forecasting, Payroll, Team Building, Data Entry, Training, Human Resources, System Administration
Education
Texas Christian University 1983 — 1987
B.A., Political Science
Thomas Jefferson High School 1980 — 1983
Diploma, College Prep
CIGNA Healthcare 2010 - Present
CIGNA Healthcare 2010 - Present
CIGNA 2006 - September 2010
Education
University of Michigan 1994 — 1996
University of Michigan 1994 — 1996
MHSA, Healthcare Administration
The College of Wooster 1985 — 1989
BA, History
Affinity Health Plan, Inc. March 2012 - Present
CIGNA Healthcare June 2010 - February 2012
Highmark Blue Cross Blue Shield June 2009 - May 2010
Comcast Telecommunications June 2008 - May 2009
Hawaii Medical BCBS October 2007 - May 2008
CVS Caremark Corporation January 2007 - September 2007
Eli Lilly and Company July 2006 - December 2006
WellPoint Family of Companies, IN January 2006 - June 2006
Liberty Mutual of Indiana January 2005 - December 2005
State Farm Insurance of Illinois June 2003 - December 2004
Skills
DB2, Visio, ETL, SharePoint, Microsoft SQL Server, Waterfall, JCL, Websphere, .NET, RUP, Java, IMS DB/DC, User Acceptance Testing, Quality Center, Testing
Education
Crystal lake Comunity College 1978 — 1980
Associate of Science (A.S.), Electrical and Electronics Engineering
The Ohio State University 1970 — 1975
BS, Mathematics
American Well May 2013 - Present
American Well May 2008 - May 2013
American Well 2008 - August 2010
CIGNA Healthcare June 2004 - April 2008
Skills
Healthcare, Customer Relations, Healthcare IT, Process Improvement, Program Management, PMP, Healthcare Information..., Professional Services, Product Management, Teamwork, Positive Personality, Data Analysis, Cross-functional Team..., Start-ups, Business Analysis, SaaS, Project Management, Vendor Management, Customer Service, Strategy, Integration, Enterprise Software, Management Consulting, CRM, SDLC, Cloud Computing, Business Process...
Education
The University of Connecticut 2000 — 2004
M.I.S., Business
The University of Connecticut School of Business 2000 — 2004
Bachelors, Management Information Systems
Voice Actor 2013 - Present
Westat October 2003 - Present
BCE Emergis 2001 - 2003
CIGNA Healthcare 1999 - 2002
Skills
Voice Actor, Program Evaluation, Data Collection, Qualitative Research, Literature Reviews, Public Health, Research, SPSS, Survey Research, Survey Design, Quantitative Research, Research Design, Questionnaire Design, Policy Analysis, Microsoft Office, Adobe Captivate, Voice Over
Education
The George Washington University 2002 — 2006
Master of Public Health (MPH), Health Promotion Disease Prevention
University of New Hampshire 1995 — 1999
Bachelor of Science (BS), Health Management and Policy
HealthSmart October 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2013 - August 2014
HealthSpring November 2010 - October 2013
United Healthcare January 2004 - November 2010
CIGNA Healthcare January 2001 - January 2004
Concentra January 1996 - January 2001
Skills
Medicaid, Certified Case Manager, CCM, Healthcare, Case Managment, Nursing, Disease Management, Medicare, Mental Health, Case Management, Utilization Management, Managed Care, Treatment, Clinical Research, Healthcare Management, Social Services, HIPAA, Behavioral Health, Training, Utilization Review, Provider Relations, Quality Improvement, Medicine, Home Care, Leadership, Healthcare Information..., Databases, Health Insurance, Patient Advocacy, Inpatient, Transplant, Access, Community Outreach, Long-term Care, Team Leadership, Leadership Development, Operational Risk..., Customer Satisfaction, Documentation, Clinical, Transplantation, Clinical Program..., - Quality Assurance, - Cost Control, Resource Planning &..., - Relationship..., Provider Access, - Claims Payment, Staff Supervision &..., Team Performance...
Education
Texas Christian University
Bachelor's Degree, Nursing
William Woods University
Bachelor's Degree, Sociology
CIGNA Healthcare September 2010 - Present
Catalyst Rx July 2007 - September 2010
NMHC 2006 - 2007
Caremark June 2002 - December 2006
Omnicare May 2000 - June 2002
Medco August 1994 - October 2000
Kroger Pharmacy August 1993 - August 1994
Children's Hospital June 1991 - August 1993
Behavioral Health Ambulatory Care Pilot Program 1992 - 1993
Skills
Operations Management, Clinical Program..., Clinical Utilization..., Renewal Pricing..., Account Management, Team Building, Customer Relations, Data Analysis, Trend Analysis, Specialty Medication, Onboarding, Clinical Research, Utilization Management, Clinical Trials, Managed Care, Pharmacueticals, Customer Retention, Pharmacists, Healthcare Consulting, Clinical Pharmacy, Pharmacy, Healthcare Industry, Formulary, Financial Services, Healthcare Information..., Medicaid, Pharmaceutical Industry, Healthcare Management, Healthcare, Pharmacy Benefit..., Customer Service, CRM, Hospitals, Disease Management, Medicare, Medicare Part D, HIPAA, Diabetes, Customer Engagement, Employee Training, Health Policy, Medicaid Managed Care, Pharmacoeconomics, Health Economics, Pharmacy Practice, Long-term Care, Health Insurance, Patient Counseling, Leadership, Specialty Pharmaceutical
Education
The Ohio State University 1989 — 1993
BS Pharm Bachelor of Science, Pharmacy
Ericsson 1988 - Present
Zale 1986 - 1988
Cigna Healthcare 1985 - 1986
American Heart Association American Stroke Association 1981 - 1985
Skills
Executive Pay, HRIS, Mergers & Acquisitions, Deferred Compensation, Job Analysis, Program Management, Business Strategy, Integration, Talent Management, Human Resources
Education
Texas A&M University
Bachelor of Science (B.S.)
Cigna Healthcare January 2003 - Present
CIGNA Healthcare 1991 - January 2003
Cigna Healthcare 1984 - 1991
Connecticut General Life Insurance Company/Cigna June 1981 - 1984
Skills
Employee Benefits, Customer Service, Medicare, Health Insurance, Health Savings Accounts, Healthcare, Team Building, Strategic Planning, Insurance, Account Management, Sales
Education
The Ohio State University 1974 — 1981
B.A., Journalism
The American College
CLU, RHU and REBC designations
Humana November 2013 - Present
CIGNA Healthcare July 2011 - November 2013
Coventry Health Care October 2008 - July 2011
Humana September 2003 - September 2008
CIGNA Healthcare September 1983 - September 2003
Skills
HMO, Health Insurance, Medicare, Self-funded, PPO, Managed Care, Health Savings Accounts, Employee Benefits, Insurance, Disability Insurance, General Insurance, Group Medical, Claim, Life Insurance, Critical Illness, Healthcare Industry, Medicare Part D, Healthcare Information..., Underwriting, Property & Casualty..., Legal Liability, ERISA, Voluntary Employee..., Brokers, Casualty, Reinsurance, Healthcare, Open Enrollment, Credentialing, Accident, Health Policy, Customer Retention, Employee Wellness, Process Improvement, Commercial Insurance, Workers Compensation, Term Life Insurance, Network Development, Benefits Administration, Healthcare Consulting, Claims Management, Health Care Reform, Dentistry, FMLA, Provider Relations, HIPAA, Hospitals, Fixed Annuities, Pharmacy Benefit..., Flexible Spending...
Education
Florida College of Medical and Dental Assistants
The Ohio State University
St. Clairsville High School
Converge Denver 2011 - Present
Colorado Association of School Executives December 2011 - Present
La Mai International October 2008 - December 2012
HOPE World Partnerships 2008 - December 2012
East-West Ministries International October 2010 - September 2011
EDS, an HP company 1986 - 2006
EDS 1986 - 2006
CIGNA Healthcare 1984 - 1986
KPMG US May 1983 - September 1984
Skills
Financial Reporting, Budgets, Financial Analysis, Accounting, Financial Modeling, Leadership, Microsoft Office, Strategic Planning, Team Leadership, Nonprofits, Management, Analysis, Training, Project Planning, Project Management, Business Analysis, Payroll, Variance Analysis, Accounts Receivable, Managerial Finance, Accounts Payable, Forecasting, Executive Management
Education
Texas Tech University 1980 — 1983
BBA, Accounting
Strategic Employee Benefit Services - Northwestern Mutual February 2006 - Present
Anthem February 1999 - February 2006
Prudential HealthCare 1998 - 1999
American Medical Pathways 1996 - 1997
Cigna Healthcare 1995 - 1996
FHP TakeCare 1991 - 1995
Skills
Employee Benefits, Insurance, Strategy, Human Resources, Disability Insurance, Life Insurance, Health Insurance, Underwriting, Strategic Financial..., Financial Analysis, Strategic Planning, Sales, Leadership, Account Management, Marketing Strategy, Marketing, Brokers, Business Development, Financial Reporting, Small Business, CRM, 401k, Sales Management, Fixed Annuities, Health Savings Accounts, Financial Planning
Education
University of San Diego 1984 — 1987
Master of Business Administration (MBA), Finance, General
The American College
Registered Health Underwriter (RHU)
University of Hartford 1979 — 1983
Bachelor of Science (BS), Business Administration and Management, General
Arthur J. Gallagher & Co. May 2015 - Present
Andrews Benefits August 2014 - May 2015
USI Insurance Services August 2012 - August 2014
Ovation Benefits Group July 2011 - August 2012
Ovation Benefits Group September 2006 - July 2011
CIGNA Healthcare January 2005 - September 2006
CIGNA Healthcare July 2001 - January 2005
Skills
Employee Benefits, Health Insurance, Insurance, Disability Insurance, Presentations, Negotiation, Financial Modeling, Underwriting, Group Benefits, Financial Reporting, Brokers, Managed Care, Sales, Strategic Planning, Leadership, Life Insurance, Workers Compensation, Account Management, HMO, Group Insurance, COBRA, Health Care Reform, Benefits Administration, Management
Education
The American College
Registered Health Underwriter
Indiana Bible College 1997 — 2001
Theology
MCHS
CIGNA Healthcare June 2014 - Present
Skills
Requirements Gathering, SDLC, Process Improvement, Health Insurance, Vendor Management, Quality Assurance, Project Management, Project Portfolio..., Leadership, Business Analysis, Business Process, Business Process..., Cross-functional Team..., PMO, PMP, Program Management, Resource Management, Visio
Education
The University of Connecticut School of Business 1996 — 1999
MBA, Finance
SIM RLF
Bloomberg BNA August 2009 - Present
CIGNA Healthcare July 2001 - February 2009
Brush Engineered Materials December 1999 - June 2001
Alpharma August 1995 - November 1999
CSX Intermodal July 1988 - August 1995
Skills
Organizational..., Talent Management, Succession Planning, Organizational Design, Leadership Development, Human Capital Management, Executive Coaching, Organizational..., Performance Management, Compensation, Executive Development, Succession, Talent Development, Workforce Planning, 360 Feedback, Talent Assessment, Talent Acquisition, MBTI, HR Strategy, Culture Change, Career Management, Management Development, Onboarding, Employee Engagement, Career Development, SPHR, HR Consulting, Organizational Change, Labor Relations, Senior Executives, Alignment, Partnering, Shared Services, Performance Improvement, Employee Relations, Conflict Resolution, E-learning, Orientation, Change Management, Staff Development, Coaching, Strategic Business, Feedback, Human Capital Strategy, HR Business Partnering, Executive Assessment, HR Transformation, Change Leadership, HR Policies, Employee Surveys
Education
The Johns Hopkins University 2000 — 2005
Completed coursework in Master of Arts (M.A.), Human Resources Development
Towson University 1992 — 1996
BS in Business Administration, Human Resources
CIGNA Healthcare November 2006 - Present
Principal Financial Group 2001 - 2006
Skills
Health Insurance, Insurance, Disability Insurance, Health Savings Accounts, Employee Benefits, Life Insurance, Brokers, Underwriting, Term Life Insurance, Benefits Administration, Managed Care, Property & Casualty..., Account Management, Claim
Education
The American College
Certificate in Healthcare Reform Studies, Essentials of Healthcare Reform, The Healthcare Consultant
IFEBP Wharton School Univ of Pennsylvania
GBA - Group Benefits Associate, CEBS
West Virginia University 1986 — 1992
Bachelor of Science and Master of Business Administration, Marketing
CIGNA Healthcare March 2013 - Present
Cleveland Clinic March 1998 - March 2013
Communication Office - Medina City Schools August 2011 - June 2012
Medina City Schools Foundation Board January 2011 - June 2011
Aetna/US Healthcare April 1996 - March 1998
Aetna Health Plans May 1995 - April 1996
Skills
Provider Relations, Medicare, Managed Care, Hospitals, Training & Development, Provider Contracting, Employee Benefits, HIPAA, Healthcare Management, Network Development, Physicians, Employee Training, PPO, Health Insurance, Healthcare, Revenue Cycle, Healthcare Information..., Healthcare Industry, Epic Systems, Credentialing, Health Policy, Medical Billing, Healthcare Consulting, Physician Relations, ICD-9, CPT, Disease Management, EHR
Education
The University of Akron 2008 — 2011
BA, Business and Organizational Communication
Travelers December 2014 - Present
TyMetrix September 2012 - December 2014
UBS March 2011 - September 2012
CIGNA Healthcare August 2009 - March 2011
Skills
Insurance, Business Analysis, Financial Analysis, Microsoft Excel, Project Management, Finance, Leadership, Process Improvement, Visio, Analysis, CRM, Requirements Gathering, SDLC, Strategy, Microsoft Office, Requirements Analysis, Business Process..., SharePoint, SaaS, Agile Methodologies, Iterative Design, Lean Software..., Technology Product..., Vendor Management
Education
The University of Connecticut School of Business 2009 — 2012
MBA, Finance
University of Connecticut 2003 — 2006
Bachelor's, Political Science
Spanish Hills Advanced Dentistry 1991 - Present
CIGNA Healthcare 1984 - 1990
Skills
Dentistry, Cosmetic Dentistry, Treatment, Aesthetics, Healthcare, Surgery, Practice Management, Pain Management, Clinical Research, Prosthodontics, Veneers, Restorative Dentistry, Pediatrics
Education
The Ohio State University 1970 — 1978
DDS, DENTISTRY
CIGNA Healthcare June 2011 - Present
Grok Consulting 2010 - Present
Molina Healthcare February 2007 - September 2010
TeamHealth February 2002 - March 2007
NeoMED February 2000 - September 2003
Medpartners February 1995 - November 1999
Education
The Johns Hopkins University
Master's Degree
University of California, Berkeley
Bachelor's Degree
HAI Group December 2002 - Present
CIGNA Healthcare December 2001 - December 2002
CIGNA Retirement and Investment Services May 2000 - December 2001
Otis Elevator Company - World Headquarters August 1999 - May 2000
KPMG US September 1996 - August 1999
Ernst & Young January 1995 - May 1995
Skills
Notary Public, Financial Analysis, Underwriting, GAAP, Budgets, Financial Reporting, Risk Management, Insurance, Accounting, Finance, Internal Controls, Sarbanes-Oxley Act, Financial Risk, Sarbanes-Oxley, Enterprise Risk...
Education
The University of Connecticut School of Business 1992 — 1996
Bachelor's degree, Accounting and Finance
Cigna March 2013 - Present
Cigna August 2011 - March 2013
Cigna April 2010 - August 2011
Cigna November 2008 - April 2010
CIGNA Healthcare September 2007 - November 2008
Skills
Health Insurance, Insurance, Management, Employee Benefits, Healthcare, Managed Care, Disability Insurance, Strategic Planning, Account Management, Health Savings Accounts, Team Building
Education
Texas A&M University-Kingsville 2001 — 2004
Community Health,Minor in Kinesology, Health
Anthem, Inc. May 2013 - Present
Anthem May 2007 - May 2013
Anthem May 2005 - May 2007
Anthem April 2003 - May 2005
Anthem March 2001 - April 2003
CIGNA HealthCare 1999 - 2001
Heritage Information Systems, Inc. 1998 - 2000
NYLCare 1996 - 1998
PruCare 1994 - 1996
Skills
Health, Dental, Budgeting, Disease Management, HMO, Managed Care, Medicare, Healthcare, Health Insurance, Product Management, Product Development, Strategic Planning, Account Management, Cross-functional Team..., Employee Benefits, Competitive Analysis, Process Improvement, Insurance, Business Analysis, Customer Relations, Team Building, Problem Solving, Strategy Development, Benefits Administration, Sales Management, User Acceptance Testing, Excel, Product Launch, Microsoft Office, PPO, Negotiation, Healthcare Industry, Medicaid, Pricing, Vendor Management, Program Management, Compliance, Vendor Relations, Strategic Leadership, Contract Negotiations, New Business Development, Coaching, Healthcare Management, Client Retention, Team Leadership, Sales Support, Wellness Programs, Relationship Development, Utilization Management, Budgets
Education
The University of Texas at Austin 1987 — 1989
MBA, Finance
Texas Christian University 1980 — 1984
BBA - Marketing, Marketing
Universal Health Services, Inc. May 2013 - Present
Texoma Medical Center January 1995 - April 2013
CIGNA Healthcare 1987 - 1995
Skills
Managed Care, Medicaid, Physicians, Medicare, Credentialing, Hospitals, Revenue Cycle, Network Development, Physician Relations, Program Management, Provider Relations, Healthcare, Healthcare Management, Healthcare Consulting, Healthcare Industry, PPO, HIPAA
Education
Texas A&M University-Commerce
Bachelors, Business Management
Protiviti Management Consulting September 2013 - Present
Cigna Healthcare October 2008 - March 2013
UnitedHealth Group April 2001 - October 2008
Seabrook Enterprises November 1992 - February 2001
Nabisco September 1975 - September 1992
Skills
Quality Management, Six Sigma, Root Cause Problem..., Cross-functional Team..., Operations Management, Continuous Improvement, Product Development, Analysis, Leadership, Quality Assurance, Business Process...
Education
The Ohio State University
Bachelor of Science (B.S.), Production and Operations Management
The University of Connecticut School of Business
Masters of Business Administration, Business Administration, Management and Operations
Cigna Healthcare March 2010 - Present
SMU January 2009 - July 2009
Novation 1996 - 2006
Skills
Health Promotion, Wellness, Women's Health, Pharmaceutical Sales, Substance Abuse..., Corporate Wellness, Wellness Seminars, Teaching Associate, OB/GYN Counselor, Community Needs..., Health Program Planning, Program Evaluation, Behavior Change, Motivational..., Mental Health, Disease Management, Public Speaking
Education
Texas Woman's University
Bachelors of Science, Health Studies
CareCounsel LLC June 2005 - Present
InServe August 1998 - September 2004
CIGNA Healthcare March 1989 - August 1995
Skills
Managed Care, Benefits Administration, Employee Benefits, Healthcare, Strategic Planning, Employee Relations, Performance Management, Physician Relations, Healthcare Industry, Health Insurance, Medicare, Human Resources, Insurance, Deferred Compensation, Personnel Management, Training, Team Building, Outlook, Health Savings Accounts, HMO, Account Management, COBRA, Open Enrollment, HIPAA, Disease Management, Health Policy, Brokers
Education
The Ohio State University
PhRMA July 2015 - Present
Evergreen Health Co-op December 2013 - July 2015
Kantar Health February 2012 - June 2013
AstraZeneca October 2006 - January 2012
Coventry Health Care March 2005 - September 2006
Navigant December 2002 - March 2005
CIGNA Healthcare June 1999 - November 2002
Skills
Health Economics, Pharmaceutical Industry, Market Access, Managed Care, Management, Pricing, Strategy, Forecasting, Financial Modeling, Financial Analysis, Market Analysis, Market Research, Analysis, Marketing, Cross-functional Team...
Education
The Johns Hopkins University 1997 — 1999
MHS, Health Finance and Management
VizExplorer April 2015 - Present
Robert Half Technology April 2013 - April 2015
Nirvanix Inc. 2012 - 2013
Rady Children's Hospital 2011 - 2012
Hewlett Packard 2008 - 2011
First National Bank of Arizona 2007 - 2008
Mayo Clinic Hospital 2006 - 2007
CIGNA Healthcare 1999 - 2006
Skills
SQL Tuning, Microsoft SQL Server, Database Administration, Database Design, Disaster Recovery, OLAP, Data Modeling, SSIS, SSRS, Data Warehouse..., Data Mirroring, Database Clustering, MCSE, Agile Methodologies, Data Marts, Business Intelligence, Performance Tuning, Data Integration, Troubleshooting, Enterprise Architecture, SharePoint, Stored Procedures, Servers, Data Architecture, Replication, High Availability, Scrum, Data Migration, Relational Databases, SQL, T-SQL, ETL, Analysis Services, Business Analysis, Architecture, Data Mining, Software Development, Database Admin, Business Intelligence..., Requirements Analysis, Data Warehousing, Visio, Star Schema, Software Project..., Requirements Gathering, Databases, Agile Project Management, Technical Leadership, Query Optimization, Visual Studio
Education
The Cooper Union for the Advancement of Science and Art 1970 — 1974
BE, Engineering
CIGNA Healthcare March 2007 - Present
Humana March 2004 - March 2007
Aon Consulting January 2002 - March 2005
Aetna 1997 - 2002
Skills
Health Insurance, Insurance, Employee Benefits, Underwriting, Brokers, Managed Care, Account Management, Health Savings Accounts, Disability Insurance, Strategic Planning, New Business Development, Benefits Administration, Claim, Sales Management, Customer Service, Life Insurance, Salesforce.com, Sales, Healthcare, Marketing Strategy, HMO, Leadership, Health Policy, COBRA
Education
Texas Christian University 1992 — 1994
Bachelor of Science, Physical Education and Sports Administration
University of Missouri-Columbia 1990 — 1992
UHS of Texoma dba Texoma Medical Center April 2010 - Present
Texoma Medical Center April 2010 - December 2012
Texoma Medical Center October 1999 - April 2010
Texoma Medical Center September 1996 - October 1999
CIGNA Healthcare February 1991 - September 1996
CIGNA Healthcare 1993 - 1996
City of Sherman February 1977 - December 1989
Skills
Help Desk Support, Project Management, Outlook, Software Documentation, EMR, Troubleshooting, Networking, Customer Service, Healthcare Information..., Microsoft Exchange, Security, Network Administration, Microsoft Office, Active Directory, Software Installation, Windows, System Administration, HIPAA, HL7, EHR, Healthcare
Education
Grayson County College 1985 — 1990
Computer Science Curriculum
Texas A&M University-Commerce 1972 — 1976
BS, Health, PE, Recreation
Microsoft Certification Course Study
Microsoft
CIGNA Healthcare February 2011 - Present
Trinity West Medical Center October 1991 - August 2010
The Aroostook Medical Center October 1987 - September 1991
Skills
Utilization Management
Education
The Ohio State University 1973 — 1978
Bachelor of Science, Nursing
Miami Trace High School 1969 — 1973
HS diploma, diploma
CIGNA Healthcare June 2009 - Present
CIGNA Healthcare August 2004 - June 2009
CIGNA Healthcare May 1997 - August 2004
Education
Texas A&M University 1982 — 1987
BS, Communications
GENEX Services, Inc. January 2011 - Present
CIGNA Healthcare April 2007 - December 2010
CNA Insurance September 2000 - March 2007
Education
Texas Woman's University 1974 — 1978
Bachelor of Applied Science (B.A.Sc.), Registered Nursing/Registered Nurse
Texas Woman's University
Cigna-HealthSpring May 2013 - Present
CIGNA Healthcare April 1995 - Present
All Arizona / Lemonbusters April 1990 - August 1997
Education
Gateway Community College 2007 — 2009
Nursing Science
Gateway Community College 2004 — 2006
Pre-Nursing Studies
The Bryman School of Arizona 1993 — 1995
Medical/Clinical Assistant
CIGNA Healthcare September 2007 - Present
Skills
Customer Service, Healthcare, Leadership, Strategic Planning, Project Management, Process Improvement, Microsoft Excel
Education
The College of New Rochelle
Bachelor of Arts (BA), Communications
Florida Blue February 2013 - Present
City of Jacksonville July 2012 - February 2013
Florida Blue November 2010 - June 2012
UPMC Health Plan April 2009 - October 2010
Pfizer November 2007 - December 2008
JSMN International Inc May 2007 - October 2007
CIGNA Healthcare September 2006 - May 2007
Skills
Business Analysis, Systems Analysis, Business Requirements, Requirements Analysis, Requirements Gathering, JAD, Meeting Planning, Facilitators, Project Coordination, Agile Methodologies, Full SDLC, Agile & Waterfall..., SharePoint, Requirement..., Functional Requirements, UML, Use Case, Non-Functional..., Test Cases, User Acceptance Testing, User Stories, Documentum, Computer System..., Technical Documentation, Healthcare, Mental Health, Dental Insurance, Life Insurance, Disability Insurance, Vision Insurance, Rating, Regulatory Requirements, 21 CFR Part 11, ICD-9, ICD-10, Medicare, Medicaid, Presentation Development, Presentations, RUP Methodologies, HMO, PPO, System Testing, Visio, Learning Management..., Data Warehousing, SSIS, Gap Analysis
Education
Texas A&M University 2005 — 2006
Master of Business Administration (MBA), Business Administration and Management, General
VRS College Of Engg & Technology 2000 — 2004
Bachelor of Engineering (BEng), Electrical, Electronics and Communications Engineering
City of Garland January 2011 - Present
CIGNA Healthcare February 2009 - January 2011
CIGNA & CMC November 1997 - February 2009
Skills
Community Outreach, Customer Service, Healthcare, Program Development, Microsoft Office, Nonprofits, PowerPoint, Microsoft Excel, Leadership, Microsoft Word, Data Analysis, Policy, Strategic Planning, Research, Healthcare Management, Event Planning, Fundraising, Teaching, Process Improvement
Education
Texas Woman's University 1974 — 1978
BSN, Registered Nursing/Registered Nurse
Employee Benefit Management Corp May 2010 - Present
EBMC May 2010 - Present
Employee Benefit Management Corp February 2003 - May 2010
Employee Benefit Management Corp January 1999 - January 2003
Employee Benefit Management Corp January 1994 - December 1998
CIGNA Healthcare January 1991 - January 1993
CIGNA Healthcare January 1989 - January 1991
CIGNA Healthcare January 1986 - January 1989
Wendy’s International January 1984 - January 1986
Wendy’s International January 1980 - January 1984
Skills
Insurance, Claim, HIPAA, Software Documentation, Training, Leadership, Access, Auditing, Internal Audit, Healthcare, Medicare, Medicaid, Strategic Planning, Claim Investigation, System Administration, Contract Negotiation, Re-engineering, New Business Development, Enterprise Risk..., Reinsurance, Claims Management, Business Transformation, Executive Management, Project Governance, Process Consulting, Leading Change, Health Insurance, Policy, Employee Benefits, Process Improvement, Management, Provider Relations, Disability Insurance
Education
The Ohio State University 1983 — 1986