CIGNA HealthCare
Industry: Insurance company
DescriptionCigna is an American worldwide health services organization based in suburban Bloomfield, Connecticut and Philadelphia, Pennsylvania. Customer service: 020 8652 1313 Headquarters: Philadelphia, Pennsylvania, United States CEO: David Cordani (25 Dec 2009–) Subsidiaries: Express Scripts, Healthspring, Inc.,
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CIGNA HealthCare Employees
Northwest Community Healthcare August 2009 - Present
Northwest Community Healthcare 2009 - 2013
Homecare of the Midwest July 2008 - July 2009
Cigna Health Care July 2003 - April 2008
CIGNA Healthcare November 1989 - April 2008
Cigna Health Care January 1996 - January 2003
Alexian Brothers Health System January 1993 - January 1997
Alexian Brothers Med Ctr January 1991 - January 1996
Cigna Health Care January 1989 - January 1991
Condell Medical Center January 1986 - January 1989
Education
Northern Illinois University
Masters of Science, Nursing, Adult Health
Northern Illinois University
Bachelor of Science, Nursing
Cigna January 2015 - Present
CIGNA November 2011 - January 2015
CIGNA October 2010 - November 2011
CIGNA Healthcare October 2008 - October 2010
The Goodman Group, Chandler Place and Pondview Assisted Living July 1999 - September 2008
Matria Healthcare July 1989 - July 1999
Health Risk Management June 1988 - June 1989
Abbott Northwestern Hospital March 1987 - June 1988
Northwestern Memorial Hospital June 1985 - February 1987
Skills
Case Management, Disease Management, Wellness Coaching, Nursing, Healthcare, Hospitals, Clinical Research, Health Education, Health, Home Care, Diabetes, Treatment, Medicine, Utilization Management, Managed Care, Case Managment, Health Promotion, Surgery
Education
North Park University 1981 — 1985
Bachelor of Science, Nursing
CIGNA September 2013 - Present
Alstom Power January 2012 - September 2013
CIGNA Healthcare April 2010 - June 2011
The Hartford Financial Services Group September 2001 - August 2009
Cambridge Technology Partners (Novell) February 2000 - July 2001
Self Employed April 1998 - November 1999
US Bank February 1994 - March 1998
Giallo, Ltd 1991 - 1993
Citibank 1985 - 1991
American Express 1974 - 1984
Education
Parsons 1980 — 1983
Architecture and Art
Nova Southeastern University 1978 — 1981
MBA, Management
University at Buffalo 1971 — 1973
Graduate Studies in Industrial Engineering
Virginia Military Institute 1963 — 1967
BA, Mathematics
Sanofi February 2015 - Present
Sanofi April 2012 - February 2015
The Annals of Pharmacotherapy, Harvey Whitney Books, Cincinnati, Ohio February 1988 - February 2015
Sanofi December 2010 - April 2012
GlaxoSmithKline August 2001 - June 2010
GlaxoSmithKline August 1999 - August 2001
CIGNA Healthcare May 1992 - August 1999
Memorial Medical Center September 1988 - May 1992
St. Vincent Memorial Hospital September 1986 - September 1988
Skills
Oncology, Healthcare, Diabetes, Clinical, Pharmaceuticals, Managed Care, Therapeutic areas, Clinical Development, Cancer, Pharmacology, Medical Education, Urology, Sales Effectiveness, Pharmaceutical Sales, Clinical Research, Cardiology, Product Launch, Therapeutic Areas, Hospital Sales, Biotechnology, Hematology, Pharmaceutical Industry, Medical Affairs, Pharmacy, Pulmonology, Market Access, Neurology, Gastroenterology, Endocrinology, Infectious Diseases, Vaccines, Dermatology
Education
University of Iowa
Doctor of Pharmacy (PharmD)
University of Iowa
Bachelor of Science in Pharmacy, Pharmacy
University of Pennsylvania - The Wharton School 1998 — 1998
Certificate, Executive Management Program
Northwestern University - Kellogg School of Management 1993 — 1993
Certificate, Executive Management Program
Health New England March 2015 - Present
UTC Aerospace Systems July 2012 - March 2015
Hamilton Sundstrand February 2011 - July 2012
United Technologies 2008 - 2011
United Technologies 2006 - 2008
MARC USA 2005 - 2005
CIGNA Healthcare 2003 - 2004
The Boston Globe 2001 - 2003
Skills
Internal Communications, Media Relations, Social Media, Copywriting, graphic design, Marketing Communications, Project Management, Change Management, Executive..., Event Planning, Corporate Websites, Corporate Communications, Cross-functional Team..., Public Relations, Global Communications, Corporate Branding, Press Releases, Newsletters, Social Media Marketing, Advertising, Strategy, Integrated Marketing, Marketing, Leadership, Editing
Education
Northeastern University
Bachelor's Degree
Northwestern University
Master's Degree
Teton Valley Chamber Commerce April 2015 - Present
Teton Valley Chamber of Commerce November 2014 - Present
Shine January 2014 - Present
Teton Ride n' Shuttle May 2013 - Present
HofgardBenefits July 2008 - August 2010
Hub International January 2006 - May 2008
CIGNA Healthcare January 1996 - September 2001
Skills
Public Speaking, Social Media, Research, Event Planning, Workshop Facilitation, Marketing, Conflict Resolution, Social Media Marketing, Social Networking, Writing, Marketing Strategy, Online Marketing, Coaching, Volunteer Management, Teaching, Project Management, Program Development, Nonprofits, Customer Service, Community Outreach, Copywriting, Journalism, Internal Communications, Newsletters, Interviews, Small Business, Facebook, Fitness Training, Shuttle Service, Fitness Consulting, Cycling, Strategic Planning, Public Relations, Advertising, Team Building, Leadership
Education
American Center for Conflict Resolution 2008 — 2010
Conflict Resolution, Restorative Justice
Nova Southeastern University 1996 — 1998
English
Verisk Health July 2014 - Present
Ika Systems March 2010 - June 2014
CIGNA Healthcare August 2007 - March 2010
AXA Financial December 2006 - August 2007
Citifinancial Consumer Finance India Ltd March 2006 - November 2006
Skills
Customer Service, Management, Healthcare, Business Analysis, Claim, Eligibility, Membership, Visio, Data Analysis, SDLC, Requirements Gathering, Requirements Analysis, Business Requirements, Project Management, Software Project..., Business Process..., Change Management, Cross-functional Team..., Program Management, Project Planning, Agile Methodologies, Testing, User Acceptance Testing, Data Warehousing, Quality Assurance, Analysis, Systems Analysis, PMO, Project Portfolio..., Test Planning, SQL, Requirements Management, Integration
Education
Ohio University 2003 — 2005
MBA
Osmania University 2000 — 2003
BCA
Narayana Junior College 1998 — 2000
Board of Intermediate Education
Hyderabad Public School 1988 — 1998
Board of Secondary Education
Cooper Consulting Partners, a Cooper Aerobics Company September 2012 - Present
vielife January 2010 - September 2012
CIGNA Healthcare May 2007 - January 2010
Hocking College 2003 - 2005
Skills
Health Promotion, Healthcare, Strategic Planning, Wellness, Public Speaking, Managed Care, Data Analysis, Employee Wellness, Team Leadership, Customer Service, Health Education, Disease Management
Education
University of North Texas Health Science Center at Fort Worth 2005 — 2007
MPH, Corporate Health and Wellness
Ohio University 1999 — 2003
Bachelor of Communication, Interpersonal Communications
CIGNA Healthcare August 1981 - Present
Skills
SDLC, Process Improvement
Education
Northwestern Connecticut Community College 1979 — 1982
Associate's Degree, General Studies
Aetna March 2012 - Present
CIGNA Healthcare September 2005 - March 2012
CIGNA Group Insurnace August 2001 - September 2005
Skills
Health Insurance, Employee Benefits, Disability Insurance, Managed Care, Health Savings Accounts, New Business Development, Strategy, Account Management, Group Insurance, Sales, Insurance, Management, Medicare, Brokers, Health Care Reform, Life Insurance, COBRA, Underwriting, HMO, Group Medical, PPO, Term Life Insurance, Health Policy, Claim, Benefits Administration, Accident, Long-term Care, Medicare Part D, Self-funded
Education
Oakland Community College 1995 — 1995
Cigna July 2014 - Present
CIGNA Healthcare October 2012 - January 2015
Park Nicollet Health Services September 2010 - October 2012
YMCA of the Greater Twin Cities March 2008 - September 2010
Partners in Excellence June 2005 - March 2008
Skills
Office Administration, Front Office, Sales, Event Management, Coaching Staff, Mental Health Care, Healthcare, Client Intake, Telephone Triage, Autism Spectrum..., Case Managment, Data Entry, Event Planning, Mental Health, Case Management, Clinical Research, Community Outreach, Management, Mental Health Counseling, Outlook, Supervisory Skills, Social Services
Education
Northwestern College 2002 — 2006
Bachelor of Applied Science (B.A.Sc.), Psychology
Accenture May 2012 - Present
Accenture November 2009 - May 2012
Wachovia Dealer Services September 2007 - September 2008
TIAA-CREF April 2001 - August 2007
AXA Financial May 1999 - April 2001
CIGNA Healthcare May 1997 - May 1999
Skills
Life Insurance, Policy, Business Analysis, Case Managment
Education
North Carolina State University 1991 — 1996
BA, Multidisciplinary Studies - Social Sciences
CIGNA Healthcare June 1999 - Present
Foxwoods Resort Casino 1993 - 1999
Skills
Strategy, Engineering, Change Management, Operations Management, Outsourcing, Cross-functional Team..., Team Leadership, Leadership, Management, Product Management, Program Management, Strategic Planning, Vendor Management, Business Analysis, Business Development, Business Intelligence, Business Process..., Enterprise Software, Integration, Process Improvement, Team Building
Education
Northeastern University
Master of Business Administration (MBA), Business Administration, Management and Operations; Entrepreneurship
The University of Connecticut
Bachelor of Arts (BA), English, Literature
University of Virginia - Darden Graduate School of Business Administration
Advanced Leadership Program, Business Strategy
Arizona State University January 2007 - Present
CIGNA Healthcare February 2003 - August 2010
Private Practice John Balocki D.O. 1993 - 2002
Skills
Nursing, Healthcare, Healthcare Management, EHR, Staff Development, Instructional Design, Teaching, Health Education, Nursing Education, Healthcare Information..., Educational Technology, Program Development, Adult Education, Cpr Certified, BLS, Patient Safety, Leadership Development, Higher Education, Leadership, Instructional Technology, E-Learning, Faculty Development, Blended Learning, ADDIE, Distance Learning, Curriculum Development, Learning Management...
Education
Northern Arizona University 2009 — 2011
M. Ed, Educational Technology
Arizona State University 2006 — 2007
Nurse Educator Certificate, Nurse Education
St Joseph College, Maine 1993 — 2001
BSPA, Psychology
Bronson Methodist School of Nursing 1966 — 1969
Diploma, Nursing
CIGNA December 2010 - Present
CIGNA Healthcare October 2008 - November 2010
Verizon Communications June 2004 - October 2008
iBasis June 2003 - June 2004
Skills
VoIP, Process Improvement, Telecommunications, SDLC, Project Managment, Release Management, Team Building, Competitive Analysis, Strategic Communications, PMP, Product Management, Quality Assurance, Agile Methodologies, Software Documentation, Project Management, Enterprise Software, Integration, Vendor Management, Requirements Analysis, Management
Education
University of Massachusetts at Lowell 2001 — 2003
Master of Science (MS), Electrical Engineering
University of Mumbai 1995 — 1999
B.E., Electronics Engineering
Jai Hind
Ohio University
Cigna HealthCare November 2013 - Present
Buck Consultants, A Xerox Company May 2012 - November 2013
Mercer July 2010 - March 2012
Aon Hewitt October 2006 - July 2010
Marshall Goldsmith Partners January 2006 - September 2006
Towers Watson October 1998 - December 2005
KPMG January 1997 - October 1998
Skills
Executive Management, Financial Management, Talent Management, Sales Management, Direct Sales, Business Relationship..., Regional Managers, New Business Development, Management Consulting, Human Resources, Strategic Planning, Mergers & Acquisitions, Employee Benefits, Strategy, CRM, Management, Consulting, Leadership, Coaching, Business Development, Sales, Executive Coaching, Outsourcing, Performance Management, Employee Engagement, Organizational Design, Talent Acquisition, Change Management, Organizational..., Vendor Management, Business Strategy, Customer Retention, Leadership Development, Product Development
Education
Northwestern University - Kellogg School of Management
Master of Business Administration (MBA), Marketing, Finance, International Management
University of Dayton
Bachelor's degree, Secondary Education and Teaching
University of Notre Dame
Master of Arts (M.A.), Communication and Media Studies
CIGNA Healthcare August 2008 - Present
Skills
Account Management, Vendor Management, Employee Benefits, Program Management, Strategic Planning, Leadership, Strategy, Process Improvement, Management, Change Management, Business Analysis, Business Intelligence, Team Building, Sales, New Business Development, Business Development, Project Management, HMO
Education
Northern Arizona University
Northern Arizona University
Cigna July 2014 - Present
CIGNA Healthcare June 2008 - July 2014
CIGNA November 2006 - June 2008
CIGNA October 2005 - November 2006
TecMasters, Incorporate December 2004 - October 2005
Elk Corporation May 2004 - December 2004
Skills
Quality Assurance, Documentation, Testing, Training, Requirements Gathering
Education
University of Alabama 2002 — 2004
Operations Management, Bachelor of Science in Business Administration
Northeast Alabama Community College 2000 — 2002
Associate of Science (AS), Business Administration and Management, General
CIGNA Healthcare October 2011 - Present
Cigna October 2007 - October 2011
Cigna May 2005 - October 2007
Skills
Customer Service, Health Insurance, Healthcare, Project Management, Medicare, Managed Care, Process Improvement, Healthcare Management, HIPAA, Network Development, Insurance, Provider Relations, HMO, Healthcare Industry, Health Policy, Leadership, Contract Negotiation, Marketing, Management, Revenue Cycle
Education
North Carolina Wesleyan College
Accounting and Business Administration, Business Administration and Management, General, Cum Laude
Gilberts Risk Solutions May 2013 - Present
Synergy Comp Insurance Company May 2009 - May 2013
SOS Consulting June 2008 - May 2013
Gilbert's Risk Solutions June 2008 - January 2013
Alliant Insurance Services January 2007 - May 2008
Alliant Insurance Services January 2004 - December 2006
CIGNA Healthcare July 2000 - December 2003
Education
Ohio University
BS, Health Administration, Minor in Business Administration
Prime Therapeutics May 2012 - Present
Medco May 2006 - May 2012
CatalystRx 2003 - 2006
Cigna 2001 - 2003
Insurmark Group, Inc. 1999 - 2001
UnitedHealth Group 1997 - 1999
Kaiser Permanente 1997 - 1997
CIGNA Healthcare 1991 - 1997
Skills
Pharmacy Benefit..., Managed Care, Health Insurance, Account Management
Education
North Carolina State University 1980 — 1984
Bachelor of Arts (BA), Organizational Communication, General
Guilford College 1979 — 1980
Truven Health Analytics July 2012 - Present
Truven Health Analytics July 2012 - Present
Ancillaries and Provider Groups February 2007 - August 2009
2006 - 2007 January 2006 - February 2007
CIGNA Healthcare January 2005 - January 2006
Cigna Medicare January 2004 - January 2005
2003 -2004 January 2003 - January 2004
US Army June 2002 - October 2002
Skills
Team Building, Recruiting, Public Speaking, Software Documentation, Outlook, Management, Contract Negotiation, Healthcare, Access, Data Entry, Negotiation, Human Resources, Strategy, Interviews, Microsoft Office, CRM, Medicare, Managed Care, Sales Operations, Employee Benefits, Medical Terminology, Customer Service
Education
Northern Virginia Community College
Associates, General Studies
Valdosta State University
Cigna Healthcare April 2007 - Present
CIGNA 2007 - Present
CIGNA/Intracorp 2003 - 2007
CIGNA Health Services 2002 - 2003
CIGNA HealthCare of Texas January 1998 - January 2002
CIGNA Health Care of Texas January 1996 - January 1998
CIGNA HealthCare of Texas 1998 - 1998
Columbia Plaza Medical Center January 1983 - January 1996
Mid-Del Area Vocational Technical School January 1982 - January 1983
Oklahoma Memorial Hospital January 1978 - January 1982
Skills
Healthcare Management, Data Analysis, Health Insurance, Managed Care, Medicare, Healthcare, Disease Management, HIPAA, Hospitals, Program Management, Nursing, Employee Benefits, Policy, Utilization Management, Health Policy, Training
Education
Southwestern Baptist Theological Seminary 1983 — 1985
Master of Arts, Religious Education
Oklahoma Baptist University 1974 — 1978
Bachelor of Science, Nursing
CIGNA Healthcare 1978 - Present
Equicor June 1988 - March 1989
CIGNA September 1978 - April 1988
Skills
Outlook, Travel Arrangements, Calendaring, Medical Terminology, Office Administration, Office Equipment, Reports
Education
North Seattle College 1978 — 1981
Nathan Hale High School 1973 — 1976
Diploma, None
CIGNA Healthcare August 2011 - Present
American Express June 2007 - March 2011
Ann Taylor 2008 - 2009
Blue Cross & Blue Shield of Michigan February 2005 - June 2007
ATT 1992 - 2004
Ameritech 1992 - 2004
SBC 1992 - 2004
Skills
Customer Service, Account Management, Call Center, Training, Leadership, Strategic Planning, Relationship Management, Microsoft Office, Team Building, Risk Management, Vendor Management, Process Improvement, Coaching, Call Centers, Customer Satisfaction, Sales, Performance Management, Customer Experience, Team Leadership
Education
Walsh College of Accountancy and Business Administration 2005 — 2007
Master of Management
Oakland University 1986 — 2000
Human Resources and Development, Training and Development
CIGNA Healthcare Six Sigma Black BeltCIGNA Healthcare$
Skills
Six Sigma, Healthcare, Customer Service, Process Improvement, Leadership, Team Building, Business Analysis, Training, Change Management, Vendor Management, Insurance, Health Insurance, Program Management
Education
Regis University 2004 — 2005
Master of Business Administration (MBA), Healthcare Administration, Graduate Honors
North Dakota State University 1989 — 1993
Bachelor of Science (BS), Sports Medicine- Athletic Training
Cigna April 2013 - Present
CIGNA Healthcare January 2012 - Present
CIGNA September 2008 - January 2012
CIGNA February 1988 - April 2005
CIGNA Dental 1988 - 2005
GEICO 1986 - 1988
Skills
Managed Care, Health Insurance, Healthcare, Employee Benefits, Provider Relations, Customer Service, Management, Brokers, Dentistry, Process Improvement, Insurance, Operations Management, Sales, Business Process, Customer Retention, Strategy
Education
Nova Southeastern University
International Business
IEM October 2013 - August 2015
CSC 2011 - 2013
BCBSNC February 2006 - September 2011
CIGNA Healthcare March 2001 - February 2006
Buter and Cureless 1998 - 2001
Skills
SQL, AS400 system, Healthcare Information..., PowerMHS, IBM iSeries, Query400, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, HTML, Program Management, Software Documentation, Databases, Requirements Gathering, Analysis, Access, Agile Methodologies
Education
North Carolina State University
MetLife 2000 - Present
CIGNA Healthcare 1998 - 2000
Fayette Memorial Hospital/Fayette Regional Hospital 1996 - 1998
HBA, Hospital Billing Analysis. Ask A Nurse. 1989 - 1996
Fair Oaks Hospital 1982 - 1989
Skills
Healthcare, Nursing, Critical Care, Medicare, Hospitals, Insurance, Case Managment, Case Management, Medical Records, Home Care, Healthcare Management, Software Documentation, Medicine, Managed Care, Medical/Surgical, Clinical Research, Long-term Care
Education
American Association of Legal Nurse Consultants 2009 — 2010
LNCC, Legal Nurse Consultant Certified
American Association of Nurse Life Care Planners 2003 — 2003
CNLCP, Life Care Planning, certified.
Northern Virginia Community College 1979 — 1982
Nursing
HUB International October 2014 - Present
HUB International January 2014 - Present
Intercare Insurance Solutions January 2011 - January 2014
UnitedHealthcare 2002 - 2011
Cigna Healthcare January 1987 - August 2002
Skills
Insurance, Account Management, Consultative Selling, Sales Management, New Business Development, Recruiting, Employee Benefits, Employee Wellness, Benefits Design, Corporate Benefits, Sales Operations, Sales Process, HR Consulting, Strategic Planning, Strategic HR, Health Insurance, Property & Casualty..., Commercial Insurance, Leadership
Education
Northwestern University - Kellogg School of Management 2000 — 2005
MBA, Strategy & Organization, Leadership
University of Illinois 1982 — 1986
BS, Business Marketing
Patient Care America November 2011 - Present
CIGNA Healthcare November 2010 - December 2012
Viridian Health Management September 2010 - January 2012
OhioHealth November 2010 - November 2011
Ohio University August 2009 - June 2010
Skills
Dietetics, Nutrition Education, Medical Nutrition..., Clinical Nutrition, Health Education, Health Promotion, Public Health, Nutritional Counseling, Nutrition, Sports Nutrition, Research, Clinical Research, Exercise Physiology, Program Evaluation, Teaching, Sales, Weight Management, Nursing, Sales Operations, Healthcare, Wellness, Wellness Coaching, Surgery, Lifestyle, Hospitals, Diabetes, Prevention, Medical Devices, Fitness
Education
Ohio University
Volkman & Associates LLC April 2014 - Present
AmeriHealth Caritas January 2012 - March 2014
Select Health of South Carolina an AmeriHealth Caritas company September 2007 - March 2014
Avidyn Health July 2005 - August 2007
I Health Technology 2004 - 2004
PROMINA Health System 2002 - 2004
Blue Cross of Georgia 2000 - 2001
CIGNA Healthcare 1996 - 2000
Skills
Medicaid, Healthcare Information..., Managed Care, Healthcare, Medicare, Utilization Management, EHR, Healthcare Management, Clinical Research, Provider Relations, HIPAA, Population Health, Health Insurance, Medicine, Healthcare Consulting, Physicians, Insurance, Healthcare Industry, Health Policy, Quality Improvement, EMR, PPO
Education
Rush Medical College of Rush University Medical Center 1977 — 1981
Doctor of Medicine (M.D.)
Northwestern University 1973 — 1977
Bachelor of Arts (B.A.), Pulbic Health
Percepta/Ford Motor Company April 2012 - Present
Lake Trust Credit Union February 2012 - April 2012
TCF Bank October 2005 - September 2011
CIGNA Healthcare March 1988 - January 2005
Fireman's Fund Insurance Company January 1987 - March 1988
Skills
Certified Technical..., Certified Seven Habits..., Certified Four..., Performance Management, Process Improvement, Mentoring, Employee Relations, Coaching, Program Management, Customer Service, Training, Leadership Development
Education
Schoolcraft College 2010 — 2012
Associates of Arts, Business Transfer, Graduate
University of Phoenix 1999 — 2004
E- Business
Oakland Community College 1987 — 2002
Business
CompTIA 1998 — 1998
CTT+, Certifield Technical Trainer/ Professional
Rochester College 1985 — 1986
Business
Hard Rock April 2014 - Present
Disney September 2013 - Present
Renovare Wellness by Design August 2004 - June 2013
John C. Lincoln Health Network February 1992 - November 2010
CIGNA Healthcare January 1990 - February 1992
Skills
Customer Service, Access, Customer Satisfaction, Leadership, Outlook, Accounting
Education
SWIHA 2011 — 2013
Associate's degree, Nurition, 4.0
Oakland Community College 1986 — 1987
General courses
Bliss College 1984 — 1985
Court Reporting
Lake Fenton High School 1977 — 1981
HS Diploma
Physician Business Services, LLC December 2009 - Present
CIGNA Healthcare April 2008 - December 2009
Great-West Healthcare November 2007 - April 2008
WellCare February 2007 - October 2007
CIGNA Behavioral Health August 2005 - February 2007
Skills
Provider Relations, Managed Care, Medicare, Healthcare, Healthcare Industry, Healthcare Management, Insurance, Claim, Hospitals, Health Insurance, Network Development, HIPAA, Medicaid, Contract Negotiation, Customer Service, Medical Billing, Credentialing, Policy, Healthcare Information..., Physicians, Training, PPO, Management, Employee Benefits, Healthcare Consulting, Behavioral Health, Leadership, Health Policy, Process Improvement, Revenue Cycle, HMO, Medical Compliance, Public Speaking, Case Managment, Quality Improvement, Physician Relations, Program Development, Pharmacy Benefit...
Education
Nova Southeastern University 1998 — 2000
MBA, Business Administration and Management, General
University of South Florida 1990 — 1994
Bachelor of Arts (B.A.), Psychology
Colegio Santiago Apostol 1978 — 1990
High School Diploma
LabCorp August 2015 - Present
Access MediQuip October 2013 - May 2015
Access MediQuip February 2013 - October 2013
Implantable Provider Group July 2010 - January 2013
CIGNA Healthcare October 2000 - June 2010
PacifiCare Health Systems August 1993 - September 2000
Skills
Analysis, Disease Management, Claim, Healthcare, Hospitals, Healthcare Information..., Managed Care, Health Insurance, Clinical Research, Informatics, HIPAA, Healthcare Management, Process Improvement, Medicare, Leadership, Medicaid, Healthcare Industry, Health Policy
Education
Ohio University 1988 — 2000
Master's, Health Services Administration
Virginia Polytechnic Institute and State University 1984 — 1988
Bachelor's, Dietetics
Ropes & Gray LLP April 2010 - February 2012
CIGNA Healthcare July 2007 - May 2009
UnitedHealth August 2005 - April 2007
Atlantic Health June 2002 - December 2003
KPMG September 1998 - May 2002
Mount Sinai Medical Center January 1994 - July 1998
Skills
Marketing Strategy, Integrated Marketing, Brand Development, Marketing Department..., Marketing Operations, Marketing Communications, Advertising, Market Research and..., Market Research, Analysis, Strategy, Leadership, Online Marketing, Strategic Planning, Marketing, CRM, Creative Direction, Copywriting, Direct Marketing, Email Marketing, Strategic Partnerships, Sales, Marketing Management, Team Leadership, Lead Generation, Digital Marketing
Education
University of California, Los Angeles - The Anderson School of Management
MBA, Marketing
Occidental College
AB, International Economics
saint-onge portrait design, llc July 1995 - Present
CIGNA Healthcare September 1986 - September 1995
CIGNA September 1986 - September 1995
Skills
Portrait Photography, Social Media, Public Speaking, Editing, Advertising, Event Planning, Marketing, Public Relations, Coaching, Event Management, Marketing Communications, Online Advertising, Fundraising, Customer Service, Social Networking, Team Building, On Location, Senior Portraits, Babies, Fashion, Event Photography, Weddings, Studio Photography, Photography, Lifestyle Photography, Environmental..., Photos, Wedding Photography, Wedding Photojournalism, Architectural..., Social Media Marketing, Headshots, Studio Lighting, Photo Shoots, Black & White
Education
Norwich University 1982 — 1986
BA, Communications
South Windsor High School 1979 — 1982
High School Diploma
Cigna Healthcare 2000 - 2013
Child Care Network Center August 1988 - April 2000
Skills
Customer Service, Manage Client..., Client Relations Skills, Client Presentation, Customer Satisfaction, Customer Experience, Call Centers, Call Center..., Business Acumen, Conflict Management, Customer Focused Design, Interpersonal Savvy, Cross-cultural, Business Ethics, Professional Services, Professional Ethics, Motivational Speaking, Motivation, Organization, Problem Solving, Integrity
Education
Queen City Bible College 2012 — 2015
Bachelor's degree, Pastoral Studies/Counseling
North Carolina Agricultural and Technical State University 1986 — 1988
Gold Fields Ltd. October 2013 - Present
Rare Element Resources October 2011 - October 2013
CIGNA Healthcare July 2009 - September 2011
Metallica Resources Inc. April 2004 - May 2009
Star Choice Communications February 2003 - March 2004
The Salvation Army August 2002 - January 2003
PCL Construction July 1987 - November 2001
Skills
Six Sigma, JD Edwards, Accounting, Auditing, Sarbanes-Oxley Act, Oracle, Executive Management, Internal Controls, Mergers & Acquisitions, Due Diligence, Business Planning, Corporate Finance, Process Improvement, Financial Analysis, SAP, Finance, Budgets, Payroll, ERP, Management, Internal Audit, Account Reconciliation, Software Documentation, Training, Variance Analysis, Financial Statements, Human Resources, Sarbanes-Oxley, Financial Reporting, Forecasting, Cash Management, Cost Accounting, Employee Benefits, Accounts Payable
Education
Society of Management Accountants of Alberta
Certified Management Accountant (CMA)
Northern Alberta Institute of Technology
Business Administration, Honours
EOG Resources February 2015 - Present
Apache Corporation June 2013 - August 2014
CIGNA Healthcare June 2011 - July 2012
CIGNA Healthcare February 2010 - May 2011
CIGNA January 2009 - February 2010
CIGNA Healthcare March 2006 - January 2009
Skills
Microsoft Excel, Microsoft Word, Employee Benefits, Health Insurance, Customer Service, Data Analysis, Employee Relations, Energy, Leadership, Research, Highly detail oriented, Wellness Coaching, Employee Wellness..., Healthcare, Oil & Gas Industry, Petra, Aries, Oil Field Manager, Management, Strategy, Human Resources, Training, Strategic Planning, Sales
Education
Ohio Wesleyan University 2001 — 2005
Bachelor of Arts (B.A.), History
Brecksville-Broadview Heights High School 1998 — 2001
College Prep
Holmes Murphy & Associates September 2013 - Present
Cigna Healthcare November 2012 - August 2013
INTELLICHOICE ENERGY January 2010 - October 2012
Cibola Vista Resort & Spa April 2009 - January 2010
The Mirabel Golf Club June 2008 - April 2009
Desert Highlands Golf Club September 2006 - June 2008
Skills
HVAC, Account Management, New Business Development, Microsoft Excel, PowerPoint, Microsoft Office, Microsoft Word, Team Building, Energy, Sales, Management, Marketing, Social Media, Budgets, Salesforce.com
Education
Northern Arizona University 1998 — 2002
Bachelor's degree, Merchandising
NorthernArizona University
BS, Merchandising
CIGNA Healthcare June 2011 - Present
CIGNA Healthcare July 2005 - June 2011
CIGNA Healthcare November 1996 - July 2005
Skills
Managed Care, Contract Management, Provider Relations, Healthcare, Network Development, Leadership Studies, Situational Leadership, Change Management, Business Analysis, Health Insurance, Training, Management, Health Policy, Medicaid, Medicare, HIPAA
Education
Nova Southeastern University 2009 — 2012
Master of Science, Leadership
North Carolina Wesleyan College 1997 — 2001
Bachelor of Science, Business
Travelers July 2012 - Present
Rockville High School March 2014 - Present
Travelers August 2011 - July 2012
Travelers Insurance August 2008 - December 2011
MetLife February 2004 - August 2008
CIGNA Healthcare February 2001 - February 2004
MassMutual Financial Group February 1998 - February 2001
Skills
Team Leadership, Organizational..., Staff Mentoring, Insurance, Business Analysis, Testing, Mentoring, Coaching, Budgets, COBOL, DB2, Java, Leadership, Management, Process Improvement, Program Management, Recruiting, SDLC, Strategic Planning
Education
Ohio University 2012 — 2014
Master's degree, Sports Coaching Education
State University of New York College at Fredonia 1993 — 1996
B.S, Computer Science
U.S. Army 1989 — 1993
E-4 Specialist, Radio Systems Analyst
Dunkirk Senior High School 1985 — 1988
High School Diploma, New York State Advanced Placement Courses
. Physician LiaisonThe CORE InstituteJune 2015 - Present
MedVantx September 2013 - April 2014
Roche Diagnostics April 2006 - January 2012
O2 Science / Pacific Pulmonary Services December 2000 - April 2006
United Healthcare May 1999 - December 2000
Healthcare Delivery Systems April 1997 - May 1999
CIGNA Healthcare May 1989 - April 1997
Skills
Medical Devices, Hospitals, Healthcare, Diagnostics, Sales Presentations, DME, Customer Relations, Start Ups, New Business Development, Identifying New..., Market Development, Start-ups, New Business..., Customer Service, Product Launch, Diabetes, Sales, Selling, Endocrinology, Leadership, Selling Skills, Training, Marketing
Education
Northern Arizona University 1989 — 1991
Bachelor of Science, Communications; Public Relations
Fulcrum Strategies June 2004 - Present
Capital Blue Cross 2003 - 2004
CIGNA Healthcare April 1995 - June 2003
Kaiser Permanente 1987 - 1994
Kaiser Permanente 1987 - 1994
Skills
Hospitals, Healthcare Information..., EHR, Medicare, EMR, HIPAA, Provider Relations, Health Policy, Healthcare Industry, Healthcare, Strategic Planning, Managed Care, Revenue Cycle, Physicians, Contract Negotiation, Negotiation, Healthcare Management, Healthcare Consulting, Physician Relations, Process Improvement, Medicaid, Leadership, Health Insurance
Education
North Carolina State University 1988 — 1991
Master's degree, Economics
Western Michigan University 1983 — 1987
Bachelor's degree, Business Administration and Management, General
CMIC Group January 2015 - Present
Insurity November 2012 - December 2014
Travelers November 2011 - November 2012
The Hartford February 2011 - November 2011
Hartford Technology Services Company February 2004 - February 2011
The Hartford 2004 - 2008
CIGNA Healthcare May 1997 - January 2004
Textron Lycoming 1988 - 1994
US Army 1981 - 1988
Skills
Process Improvement, Vendor Management, Program Management, Insurance, Project Portfolio..., Strategic Planning, Project Management, Business Analysis, Change Management, Leadership, Business Process..., Operations Management, Portfolio Management, Cross-functional Team..., Team Building, PMO, Relationship Management, Resource Management, SDLC, Budgets, IT Strategy, Management, Leadership Development, Team Leadership, Contract Negotiation, Project Planning, Risk Management, Financial Analysis, Business Strategy, Analysis, Management Consulting, Integration, Information Technology
Education
Rensselaer Polytechnic Institute 1990 — 1991
MS, Operations Management / Finance
United States Military Academy at West Point 1977 — 1981
BS, General Engineering / Economics
Norwich University 1976 — 1977
Audit Recovery Management Services, Inc. October 2009 - Present
MicroVu October 2010 - February 2013
UnitedHealth Group January 2008 - September 2009
Coventry Health Care March 2004 - January 2008
CIGNA Healthcare December 2001 - February 2003
NCCI 2001 - 2002
Health Net August 1996 - March 2001
Professional Examination Service January 1994 - January 1995
Professional Examination Service January 1991 - January 1994
Skills
Claims Auditing, Operations Management, Consulting, Revenue Cycle Management, Healthcare Industry, Revenue Cycle, Healthcare Management, Healthcare Information..., Healthcare Consulting, Healthcare, Health Insurance, Medical Compliance, EHR, Medicaid, Physicians, Budgets, Medicare, HMO, Managed Care, Insurance, Management, Auditing, Leadership, Hospitals, HIPAA, Medical Coding, Project Management, Provider Relations, Strategic Planning, Start-ups, Fraud Detection, Overpayment..., Claims Management, Management Consulting, Provider Network..., Long Term Care Insurance, Lon Term Care Auditing, Disease Management, Program Management, Health Policy, Analysis
Education
Nova Southeastern University 1999 — 2000
MPH, Public Health
State University of New York College at Brockport 1987 — 1991
Bachelors of Science; Bachelors of Science, Psychology; African-American History
Cenpatico Behavioral Health of Arizona, LLC May 2015 - Present
Centene Corporation October 2006 - Present
Cigna Healthcare May 1995 - August 2006
Skills
Training, Healthcare, Organizational..., Leadership Development, Recruiting, Process Improvement, HIPAA, Coaching, Policy, Team Building, Onboarding, Workshop Facilitation, Change Management, Personnel Management, Customer Service, Public Speaking, Hospitals, Organizational..., Employee Relations, Program Development, Performance Management, Certified Mental Health..., Employee Training, Leadership, Management, Microsoft Word, PowerPoint, Microsoft Excel, Conflict Resolution, Staff Development, Program Management
Education
University of Phoenix
BSM, Communication and Media Studies, 3.86
Northern Arizona University
Nike September 2013 - Present
Nike August 2011 - September 2013
MeadWestvaco October 2008 - August 2011
MeadWestvaco July 2008 - October 2008
MeadWestvaco September 2006 - July 2008
MeadWestvaco July 2003 - September 2006
CIGNA Healthcare May 2002 - July 2003
McKesson 2000 - April 2002
LP Baier 1996 - 1998
Skills
Change Management, Process Improvement, Project Management, Outsourcing, PeopleSoft, HRIS, Vendor Management, Strategic Planning, Performance Management, Human Resources, Organizational..., Talent Acquisition, Procurement, Cross-functional Team..., Leadership, Strategy, Management, Analysis, Mergers & Acquisitions, Project Planning, Budgets, CRM, Integration, Governance, Strategic Partnerships, Contract Negotiation, Personnel Management, Coaching
Education
Northern Virginia Community College
Liberal Arts and Sciences, General Studies and Humanities
University of Maryland University College
International Business / HR
Verizon Wireless May 2014 - Present
Best Buy October 2013 - April 2014
K12 August 2013 - October 2013
Publix Super Markets May 2012 - June 2013
LHC Group January 2009 - August 2011
South Carolina Employment Security Commission November 2007 - November 2008
York Technical College May 2006 - November 2007
Back Yard Burgers July 2005 - May 2006
First Contact March 2004 - May 2005
CIGNA Healthcare April 1999 - January 2003
Skills
Accounts Payable, Customer Service, Microsoft Excel, Time Management, Access, Microsoft Word, QuickBooks, Invoicing, Spreadsheets, Microsoft Office, Outlook, Bookkeeping, Team Leadership, 10 Key, Sales, AS400, Excel, Word, General Office Duties, Typing, Collections, Real Time, Testing, Vendor Management, Lawson, Great Plains Software, Front Office, Cashiering, Apple Certified, Accounts Receivable, Data Entry, Telephone Skills, Cash, Costpoint
Education
York Technical College 2005 — 2007
Accounting
Johnson C. Smith University 1984 — 1985
none, Accounting Classes
HEMPSTEAD HIGH SCHOOL 1977 — 1980
Diploma, General Studies
Northern Virginia Community College
Associate's degree, Business and Personal/Financial Services Marketing Operations
CIGNA Healthcare January 2013 - Present
Wells Fargo Bank July 2010 - August 2012
independent contractor January 2009 - September 2011
City Of Scottsdale October 2001 - October 2008
Entranco December 2000 - October 2001
Skills
GIS, laser scanning, Land surveying, Trimble GPS, Trimble GPSnet, Scene, Leica Cyclone, Bentley Microstation, Eaglepoint, CSS, Banking, Boundary, Legal Descriptions, FDR, Project Management, Surveying, Laser Scanning, Management, Project Planning, Human Resources, Analysis, ArcGIS, Policy
Education
Northern Arizona University 1989 — 1993
BS, Forestry
peoria high scool
Shelby County Government September 2002 - Present
Cigna Healthcare March 1997 - August 2001
Cigna Healthcare November 1994 - February 1997
Skills
Government, Management, Community Outreach, Research, Nonprofits, Criminal Justice, Leadership, Event Planning, Event Management, Events Coordination, Employee Training, Team Leadership, Customer Service, Wedding Planning, Wedding Coordinating, on the job injury, Government Liason, Healthcare Consulting
Education
Memphis State University 1971 — 1973
Business Administration and Management, General
North Carolina Central University 1969 — 1971
Political Science and Business Administration
Cigna May 2015 - Present
Cigna Healthcare December 2013 - May 2015
Cigna June 2012 - November 2013
Goddess Magazine June 2009 - July 2012
Institute for Policy Research at Northwestern University January 2009 - June 2012
Wrigley June 2011 - September 2011
Wrigley June 2010 - September 2010
Center for Technology and Social Behavior at Northwestern University August 2009 - June 2010
Chicago Machine- Chicago's Professional Lacrosse Team March 2009 - July 2009
Skills
Strategic Communications, Internal Communications, Speech Writing, Social Media, Research, Public Relations, Press Releases, Community Development, Corporate Communications, Publicity, Newsletters, Corporate Social..., Journalism, Nonprofits, Creative Writing, Event Planning, Media Relations, Marketing Communications, Vendor Management, Vendor Relationships, Vendor Contracts, Business Meetings, Feature Articles, Offshore Operations, Offshore Management, Offshore Outsourcing, Project Management, Non-profit Leadership, Non-profit Volunteer, Event Management, Proofreading, Communications Planning, Public Speaking, Volunteer Management, Editing, Networking, Relationship Management, Leadership, Community Outreach, Philanthropy, Community Engagement, Diversity & Inclusion, Microsoft Office, Writing
Education
University of Hartford 2014 — 2015
Master's Degree, Communication, General
Northwestern University 2008 — 2012
Bachelor of Science (BS), Communication, Business Institutions Program, Undergraduate Leadership Certificate
Stellenbosch University/Universiteit Stellenbosch 2011 — 2011
Democracy and Development
HealthFitness January 2015 - Present
Kevin Arnold Brickcleaning & Tuckpointing May 2000 - Present
HealthFitness March 2014 - January 2015
HealthFitness Corporation January 2013 - March 2014
American Cancer Society September 2007 - January 2013
CIGNA Healthcare June 2004 - October 2005
CIGNA Healthcare January 2002 - June 2004
Celtic Insurance Company January 1999 - January 2002
Celtic Insurance Company January 1996 - January 1999
Skills
Customer Service, Microsoft Excel, Data Entry, Databases, Program Management, Microsoft Office, Healthcare, Microsoft Word, Fundraising, Project Management, Customer Relations, Word, Lotus Notes, Health Insurance, Nonprofits, Leadership, Process Improvement, Excel, Time Management, Accounting, Team Leadership, Non-profits, Social Networking, Facebook, PowerPoint, Team Building, Volunteer Management, Event Management, Recruiting, Community Outreach, Analysis, Agile Methodologies, Scrum, Outlook, TFS, Visio, SharePoint, Management
Education
Northern Illinois University 1990 — 1995
Bachelor, Art
Cary Grove High School
Digital Online Technologies, d.b.a. "credentialSmart" September 2000 - Present
CIGNA Healthcare April 1999 - September 2000
Skills
Strategic Planning, Process Improvement, Healthcare Management, Healthcare Information..., Healthcare, Finance, Information Technology, Financial Modeling, Financial Analysis
Education
Northwestern University - Kellogg School of Management 1997 — 1999
MM/MBA, Finance/Strategy/HSM
United States Air Force Academy 1986 — 1990
Bachelor of Science (B.S.), Management
ITT Technical Institute September 2012 - Present
Sullivan University, Louisville, KY March 2011 - August 2012
CIGNA HEALTHCARE November 2005 - December 2010
Skills
Instructional Design, Public Speaking, Computer Hardware, Teaching, Higher Education, Microsoft Excel, Customer Service, Operating Systems, PowerPoint, SQL, System Administration, Research, Security, Network Administration, Windows Server, XP, Microsoft Office, Microsoft SQL Server, Active Directory, MySQL, Networking, Databases, E-Learning, Visio, Network Security, Software Documentation, Windows 7, Data Analysis, Windows, TCP/IP, Linux, Troubleshooting, Information Security, Adult Education, Access, Project Management, Visual Basic
Education
Walden University 2008 — 2013
Doctor of Philosophy (PhD)- in progress, Management Information Systems
Nova Southeastern University 2005 — 2006
Master of Science (MS), Management Information Systems
Denise L. Dworakoski MA, LPCC March 2010 - Present
Chrysalis/Tubman 2002 - Present
CIGNA Healthcare August 1999 - Present
CIGNA 1997 - Present
Skills
Behavioral Health
Education
St.Mary's University of Minnesota 1994 — 1997
MA, Counseling and Psychological Services
Northwestern College 1990 — 1994
BA, Psychology BA Biblical Studies
CIGNA Healthcare July 2003 - January 2010
Education
North Carolina State University 2010 — 2012
BS Horticulture Science, Horticulture
Coastal Carolina Community College 1992 — 1996
ADN-RN, Nursing
Cigna August 2010 - Present
CIGNA Healthcare July 2009 - Present
Intel January 2009 - July 2009
Intel December 2007 - December 2008
Intel March 2007 - December 2007
Intel June 2003 - February 2007
Intel February 2002 - June 2003
Intel February 2000 - February 2002
Skills
Architecture, Software Development, Mentoring, J2EE, Web Services, Integration, Java, XML, Spring, Design Patterns, XSL, System Architecture, Software Design, REST, Mobile Applications, Mobile Technology, API, Innovation Management, Scalable Architecture, Scala, Technical Leadership, SOA, Product Management, Software Engineering, APIs, Agile Methodologies, Application Architecture, Architectures, Cloud Computing, Continuous Integration, Distributed Systems, Enterprise Architecture, Enterprise Software, Java Enterprise Edition, Requirements Analysis, SDLC, SOAP, Scrum, Software Project..., Solution Architecture, Strategy, Virtualization, Web Applications, Unix, Governance, Node.js, Strategic Communications, Fashion Design
Education
University of Oregon 2002 — 2008
M.Sc., Information Systems
Northern Alberta Institute of Technology 1997 — 1999
Bachelor of Science (B.Sc.), Information Technology
University of Alberta 1993 — 1997
Bachelor of Arts (B.A.), Romance Languages, Literatures, and Linguistics
Highlands Medical Center October 2014 - Present
Highlands Medical Center April 2014 - October 2014
Scottsboro Diagnostic Center, LLC January 2013 - April 2014
Valley Head Clinic, LLC June 2007 - April 2014
Highlands Medical Center January 2014 - March 2014
Community Health Systems November 2013 - November 2013
Community Health Systems July 2008 - June 2009
CIGNA Healthcare July 2006 - July 2007
Skills
Medicare, Health Information..., Clinical Research, Medical Coding, Credentialing, EMR, EHR, Healthcare Information..., Medical Terminology, Healthcare, Healthcare Management, Hospitals, Medical Records, Medical Billing, HIPAA, Revenue Cycle, Clinical Data Management, HCPCS, Phlebotomy, Triage, Immunization, Vaccinations, Medical Practice..., Health Insurance, Medicare/Medicaid..., Medicaid, Invoice Processing, Cpr Certified, Commercial Insurance, Medical Staff..., Government Incentives, Incentive Programs, Blood Collection, Laboratory Technicians, Laboratory Skills, Biology, Human Anatomy, HIM Operations, Practice Management, Collaborative Practice, Healthcare Reimbursement, Claims Resolution, Claims Investigations, Records Management, Clinical Site Management, IDTF, Resolute Hospital..., Hospital Claims, Clinic X-Ray Technician, RHIA
Education
University of Alabama at Birmingham 2012 — 2014
Bachelor's degree
Northeast Alabama Community College 2010 — 2012
Associate of Science (A.S.)
Pisgah High School 1987 — 1999
High School Diploma
BenefitCorp April 2011 - Present
Sleep Experts store March 2007 - July 2008
Diversified Insurance Management, Inc January 1999 - June 2005
CIGNA Healthcare March 1997 - May 1998
Wilson N. Jones Healthcare System September 1995 - November 1996
Skills
Insurance, Property & Casualty...
Education
Northwestern State University 1986 — 1988
Northwestern State University
Southeastern Louisiana University
Buck Consultants at Xerox February 2015 - Present
American Well June 2011 - January 2015
Walgreens August 2010 - June 2011
Extend Health July 2008 - September 2010
Revolution Health Group July 2006 - July 2008
CIGNA Healthcare June 2002 - July 2006
Cigna Healthcare 2002 - 2006
CIGNA Health Care 2002 - 2006
UnitedHealth Group 1999 - 2002
United Healthcare 1995 - 2002
Skills
Access, Account Management, Business Development, Change Management, Cross-functional Team..., Executive Management, Health Insurance, Healthcare, Leadership, Human Resources, Marketing Strategy, Sales, Sales Management, Strategic Planning, Strategy
Education
Northwestern University 1986 — 1990
BA, English Lit/Creative Writing
UnitedHealthcare May 2013 - Present
UnitedHealth Group Medicare & Retirement July 2010 - May 2013
CIGNA Healthcare April 2008 - January 2010
Great-West Healthcare June 2003 - April 2008
One Health Plan June 1996 - June 2003
University of Colorado Health Sciences Center January 1990 - March 2003
Great-West Life and Annuity Insurance Company March 1995 - June 1996
University Park Medical Center January 1988 - January 1995
Parker Internal Medicine October 1984 - January 1988
Denver Health March 1974 - September 1975
Skills
Healthcare, Medicare, Disease Management, Hospitals, Clinical Research, Physicians, Physician Relations, Medicaid, Oncology, Medicare Part D, Medicine, Pharmacy Benefit..., Pharmacy, HMO, Network Development, Provider Relations, Healthcare Information..., Healthcare Industry, Health Insurance, Internal Medicine, PPO, Medical Coding, Medical Devices, Cross-functional Team..., Insurance, Employee Benefits, Healthcare Management, Managed Care, Health Policy, Treatment, EHR, Quality Improvement, Biotechnology, Informatics, Health Care Reform, Claim, Credentialing, EMR, Medicaid Managed Care, Health Economics, Medical Writing, Home Care, Patient Safety, Avoidable (preventable_..., Healthcare Consulting
Education
zMichael Reese Medical Center 1979 — 1982
University of Colorado School of Medicine 1975 — 1979
M.D.
Northwestern University 1970 — 1974
BA
Blue Shield of California February 2007 - Present
CIGNA Healthcare 2001 - 2006
Skills
Account Management, Managed Care, Insurance, Sales Management, Health Insurance, Medicare, Healthcare, Employee Benefits, Brokers, Sales, Underwriting, Strategic Planning, Customer Service, Process Improvement, Leadership, Disability Insurance, Vendor Management, Workers Compensation
Education
Northern Arizona University
Bachelor’s Degree
University of California, Irvine
Master of Business Administration (M.B.A.)
Cox Communications January 2014 - Present
Cox Communications September 2012 - January 2014
Cox Communications November 2006 - September 2012
Cox Communications September 2004 - November 2006
Pegasus Solutions, Inc. August 2003 - September 2004
CIGNA Healthcare January 2001 - July 2003
Cox Communications April 1999 - January 2001
CSG Systems April 1993 - April 1999
United States Army/United States Army Reserve June 1985 - December 1991
Skills
Team Leadership, Strategic Planning, Telecommunications, Transformation, Leadership Development, Billing Systems, Business Intelligence, Project Planning, Project Delivery, Software Project..., Agile Methodologies, Scrum, SDLC, MSO, Process Development, IT Service Management, Customer Relations, ITIL v3 Foundations..., Six Sigma, Project Management, IT Operations, Program Management, Visio, Integration, Process Improvement, Disaster Recovery, ITIL, Vendor Management, Management, SharePoint, Leadership, Enterprise Software, Strategy, IT Strategy, Software Development, Team Building, System Deployment, Customer Service, Cloud Computing, Information Technology, Business Process..., Enterprise Architecture, IT Management, Application..., Application Portfolio..., IT Transformation
Education
Northwestern University 2012 — 2015
Master's degree, Computer and Information Sciences
University of Nebraska at Omaha
Bachelor of Science in Business Administration, Business Administration
GSK March 2014 - Present
GSK October 2011 - Present
GlaxoSmithKline November 2009 - Present
GlaxoSmithKline November 2008 - November 2010
WakeMed Health System October 2005 - October 2008
Duke University Health System April 2002 - May 2005
MDeverywhere Inc. March 1999 - December 2002
BCBSNC January 1997 - December 1997
Cigna Healthcare January 1995 - January 1997
Texas Medical Association January 1992 - December 1994
Skills
Analytics, Business Intelligence, Strategy, Process Improvement, Strategic Planning, Healthcare, Management, Cross-functional Team..., Data Management, Managed Care, Pharmaceutical Industry, SAS, Data Analysis, Forecasting, Competitive Analysis, Vendor Management, Analysis, Business Analysis, Health Economics, Six Sigma, Team Building, Cloud Computing, Hospitals, Healthcare Information..., Change Management, Segmentation, Data Mining, Product Development, QlikView, Agile Methodologies, SPSS, R, Outsourcing, Medicaid, Access, Tableau, Decision Analysis, Data Governance, Informatics, Healthcare IT, Spotfire, QlikView Development, Teradata Data Warehouse, Text Analytics, Amazon Web Services..., Data Stewardship, Operational Strategy, Operational Analysis, Pharmaceuticals, RFP Generation
Education
Oberlin College 1987 — 1991
BA
Cigna May 2014 - Present
Cigna July 2009 - May 2014
Healthways, Inc. October 2004 - May 2009
Healthways October 2003 - October 2004
Healthways August 2001 - October 2003
Healthways March 2000 - August 2001
CIGNA Healthcare July 1999 - March 2000
CIGNA Healthcare June 1998 - July 1999
CIGNA Healthcare December 1997 - June 1998
CIGNA Healthcare December 1996 - December 1997
Skills
Disease Management, Health Economics, Medicare, Health Policy, Pharmacy Benefit..., HIPAA, Hospitals, Healthcare Consulting, Health Insurance, SAS, Diabetes, Public Health, EHR, Pharmacy, Data Analysis, Outcomes Research, Process Improvement, Analysis, Cross-functional Team..., Consulting, Management, Software Documentation, Leadership, Program Management, Analytics, Strategy
Education
Northwestern University 2013 — 2015
Master of Science in Predictive Analytics (MSPA)
University of Florida - College of Public Health and Health Professions 2008 — 2010
Graduate Certificate
University of Florida - Warrington College Of Business 1990 — 1995
BS
Cigna Healthcare August 2002 - Present
CIGNA 2002 - Present
Whirlpool Corporation 1995 - 2001
Tulsa Technology Center 1990 - 1994
Skills
Employee Relations, Workforce Planning, Talent Management, Employee Benefits, Succession Planning
Education
Oklahoma State University
Bachelor of Science, Aviation Management
AIG/Chartis Insurance January 2002 - Present
CIGNA Healthcare November 2009 - December 2010
Walt Disney World May 2009 - September 2009
Merrill Lynch July 2007 - February 2009
Barclays Bank February 2007 - June 2007
Central Garden & Pet November 2005 - November 2006
Central Pet West November 2005 - November 2006
State of NJ August 2002 - November 2005
Applied Card Systems September 2001 - July 2002
American Eagle Express June 2001 - August 2001
Education
North Carolina State University 1990 — 1994
College of the Albemarle
Associate, ELECTRONICS ENGINEERING TECHNOLOGY; COMPUTER SCIENCE MAJOR; BUSINESS COMPUTER PROGRAMMING
Kaiser Permanente May 2006 - 2014
CIGNA Group Insurance May 2001 - May 2004
Blue Shield of California 2001 - 2004
CIGNA International 1998 - 2001
CIGNA HealthCare May 1995 - May 1998
CIGNA Healthcare May 1990 - May 1995
Education
Woodrow Wilson College of Law 1974 — 1977
JD, Law
Oglethorpe University 1968 — 1972
BA, Political Science
Texon February 2012 - Present
TexonLP October 2008 - February 2012
Sirius Solutions LLLP April 2007 - October 2008
Principal Financial Group September 2004 - December 2006
Aon Consulting September 2002 - September 2004
CIGNA HealthCare December 1984 - September 2002
Skills
Mergers, Strategy, Business Development, Business Strategy, Management, Energy, Project Management, Mergers & Acquisitions, Leadership, Business Process, Contract Management, New Business Development, Project Planning, Sales, Petroleum, Strategic Planning
Education
Oklahoma State University 1979 — 1983
MAGNOLIA COMPANY, LLC June 2003 - Present
THE GEORGE WASHINGTON UNIVERSITY SCHOOL OF BUSINESS September 2005 - May 2013
MONTGOMERY COLLEGE DEPARTMENT OF BUSINESS AND ECONOMICS August 2008 - May 2012
THE GEORGE WASHINGTON UNIVERSITY SCHOOL OF BUSINESS August 2010 - April 2012
THE GEORGE WASHINGTON UNIVERSITY August 2004 - August 2010
SUNRISE SENIOR LIVING April 2001 - August 2003
CIGNA HEALTHCARE July 1997 - April 2001
Skills
Organizational..., Organizational..., Training Delivery, University Teaching, Scholarly Research, Organzational..., Data Transformation, Leadership, Change Management, Management Consulting, Management, Market Research, Leadership Development, Analysis, Training, Sales, Healthcare, Teaching, Public Speaking, PowerPoint, Strategy, Marketing, Microsoft Office
Education
The George Washington University 2005 — 2015
DOCTORATE (ABD), HUMAN AND ORGANIZATIONAL DEVELOPMENT, POST GRADUATE
Ohio University
Bachelor of Arts (BA), Economics
The University of Akron
Masters Studies in Counseling, Counseling Psychology
Microsoft Corporation April 2006 - Present
CIGNA Healthcare March 2004 - May 2005
Level 3 Communications October 1998 - April 2002
Qwest Communications May 1997 - September 1998
Skills
Cloud Computing, Managed Services, Enterprise Software, Public Speaking, Strategic Partnerships, Solution Selling, SaaS, Unified Communications, Software Industry, Sales, Partner Management, Selling, Go-to-market Strategy, Sales Management, Sales Operations, Channel Partners, Demand Generation, Sales Enablement, Professional Services, PaaS, Lead Generation, Sales Process, Data Center, Business Alliances
Education
Northern Arizona University 1992 — 1995
Bachelor of Science (B.S.), Environmental Management
Lewis Central
Lewis Central
Galen Medical Group August 2005 - Present
Blue Cross Blue Shield of Tennessee April 1996 - January 2005
Managed Care Consulting January 1996 - June 1996
CIGNA Healthcare August 1994 - January 1996
AHCCCS 1992 - 1995
Blue Cross Blue Shield 1985 - 1992
Skills
Team Leadership, Financial Management, Change Management, Managerial Finance, Medicare, Medicaid, Medicaid Managed Care, Managed Care, Practice Management, Healthcare, Revenue Cycle Management, Cost Management, Cost Accounting, CPA, CMA, Certified Medical..., Team Building, Policy, Physician Relations, HIPAA, Process Improvement, HMO, Executive Management, Leadership Development, Healthcare Management, Strategic Planning, Leadership
Education
The University of Tennessee at Chattanooga 2005 — 2007
MBA, Finance & Management
Northern Arizona University, College of Business Administration 1980 — 1984
BS, Accounting
Avanade December 2011 - Present
CATIC October 2007 - April 2010
Hartford Courant April 2000 - October 2007
United Healthcare 1998 - 2000
CIGNA Healthcare 1994 - 1997
Skills
SDLC, Software Development, C#, VB.NET, Project Management, SharePoint, Disaster Recovery, Business Analysis, Visual Basic, Requirements Analysis, Data Warehousing, Team Building, CRM, jQuery, Windows Server, Microsoft SQL Server, ASP.NET, Active Directory, IIS, Process Improvement, Databases, Change Management, Unix, Business Process, Project Planning, AJAX, Business Intelligence, Analysis, Program Management, Business Process..., Security, System Administration, IT Management, Visio, XP, Vendor Management, Account Management, JavaScript, CMS, Windows 7, Integration, Team Leadership, MS Project, Java, SQL, Visual Studio
Education
Northeastern University 1990 — 1994
CIGNA Healthcare July 2011 - Present
CIGNA Healthcare April 2004 - July 2011
Skills
SDLC, Process Improvement, Business Requirements, Business Analysis, Visio, Requirements Gathering, PMO, Project Portfolio..., PMP, Vendor Management
Education
Northern Essex Community College 1987 — 1990
Univision Communications March 2011 - Present
The Wall Street Journal (Dow Jones & Co.) January 2008 - June 2009
Time Warner Inc. September 2003 - June 2006
CIGNA Healthcare June 2001 - July 2003
Gilbert Public Schools August 1998 - June 2001
Skills
Social Media, Event Planning, Editing, Human Resources, Internal Communications, Digital Media, Digital Marketing, Social Media Marketing, Media Relations, Social Networking, Television, Video Production, Advertising, Public Relations, Strategy, New Media, Content Strategy
Education
Northern Arizona University
MS, Leadership Administration
Ottawa University
BA, Education
Bloodgood and Associates 2005 - Present
CLS Partners July 2011 - 2013
Employees Retirement System of Texas 2007 - 2011
HealthAmerica 2002 - 2003
Cigna Healthcare 1999 - 2001
NYLCare 1995 - 1999
Annuity Board of the Southern Baptist Convention 1990 - 1995
Lincoln National Life Insurance Company 1984 - 1990
Skills
Health Insurance, Insurance, Employee Benefits, Medicare, Process Improvement, Underwriting, Analysis, Data Analysis, Access, Financial Analysis, HIPAA, Managed Care, Strategic Planning, Healthcare, Risk Management, Claim, Accounting, Project Management, Financial Reporting, Financial Modeling, Training, Leadership, Planning Budgeting &..., Long-term Care, Brokers, Management, Life Insurance, Health Savings Accounts, Strategy, Awesomeness, Dentistry, Disability Insurance
Education
Ohio Northern University
Bachelor's degree, Health and Physical Education/Fitness
Tully HS
CIGNA 2004 - Present
CIGNA HEALTHCARE 2002 - Present
TEK Systems 2003 - 2008
Skills
SDLC, Requirements Gathering, Waterfall, User Acceptance Testing, Requirements Analysis, Test Planning, Process Improvement, Quality Center, Test Management, Testing, Business Requirements, Quality Assurance, Visio, Software Quality..., Release Management, PMP, Resource Management, Software Project..., Systems Analysis, SharePoint, System Testing, Agile Methodologies, PMO
Education
Nova Southeastern University 1995 — 2000
PhD, Computer Information Systems
Western New England University 1990 — 1995
MSIS, Management of Informatiom Systems
Western New England University 1985 — 1990
BSBA, Computer Information Systems
CIGNA Healthcare May 2010 - Present
Education
Northern Arizona University-The W. A. Franke College of Business
CIGNA Healthcare July 2008 - Present
Great-West Healthcare March 2005 - July 2008
CIGNA Healthcare March 2001 - March 2005
PacifiCare Health Systems May 1997 - January 2001
Education
Oklahoma State University 1990 — 1991
Master of Business Administration
Oklahoma State University 1986 — 1990
Bachelor of Science in Business Administration, Finance
Edmond Memorial High School 1983 — 1986
Cigna March 2013 - Present
CIGNA 2007 - March 2013
CIGNA Healthcare 2005 - 2007
CIGNA Healthcare 2001 - 2005
CIGNA Retirement & Investment Services 1985 - 2000
Skills
Insurance, Process Improvement, Health Insurance, Management, Employee Benefits, Strategic Planning, Managed Care, Healthcare, Leadership
Education
Northern Illinois University 1979 — 1983
Bachelor's degree, Elementary Education
Northern Illinois University 1979 — 1983
Bachelor's degree, Elementary Education and Teaching
CIGNA Healthcare April 2011 - Present
UnitedHealthcare September 2010 - April 2011
UnitedHealthcare January 2009 - September 2010
Viant 2003 - 2009
Skills
Provider Relations, Network Development, PPO, Hospitals, Managed Care, HMO, Health Insurance, Medicare, Medicaid, Healthcare Industry, Healthcare, Credentialing, Insurance, Healthcare Management, Healthcare Consulting, Health Policy, HIPAA
Education
Northern Illinois University 1998 — 2002
Bachelor of Science, Marketing
PopHealthCare January 2010 - Present
CIGNA Dental October 2008 - December 2009
CIGNA HealthCare June 1990 - October 2008
Skills
Strategy, Healthcare, Strategic Partnerships, Managed Care, Business Development, Management, Sales, Healthcare Consulting, Strategic Planning, Marketing Communications, Account Management, Executive Management, Contract Negotiation, Marketing, Leadership
Education
Northern Arizona University, College of Business Administration 1978 — 1981
Bachelor of Science, Business Administration
Cigna Healthcare October 2013 - Present
Cigna Healthcare June 2011 - September 2013
Cigna Healthcare September 2008 - May 2011
CIGNA Dental January 1999 - August 2008
CIGNA Dental January 1997 - December 1998
Skills
Release Management, Governance, Management, Staff Development, Building Relationships, Drive Results, Project Management, SDLC, Team Building, Change Management, Vendor Management, Project Portfolio..., Information Technology, Leadership, Disaster Recovery, Process Improvement, Project Planning
Education
Nova Southeastern University 1997 — 2001
Bachelors, Management
CGI/State of Colorado Healthcare Exchange (CO-HIX) 2013 - Present
Cigna Healthcare 2011 - 2013
Harvard Pilgrim Health Care 2010 - 2011
Pro-Build Holdings 2009 - 2010
Fujistsu 2008 - 2009
P2 Energy Solutions 2005 - 2008
State Street 2004 - 2005
Skills
SOA, Oracle SOA Suite, Oracle E-Business Suite, PL/SQL, BPEL, Oracle Fusion..., SOA suite 11g, Project Management
Education
Northeastern University
Masters, Project Management
Pandit Ravishankar Shukla University
CIGNA Healthcare April 2000 - Present
Skills
Customer Service, Selling, Team Building, Strategy, Marketing, Management, Leadership, Managed Care
Education
Northwestern University - Kellogg School of Management
Masters
CIGNA Healthcare May 2013 - Present
Coventry Health Care May 2007 - March 2013
Haake Companies April 2006 - May 2007
UnitedHealthcare May 2004 - April 2006
Skills
Account Management, Customer Service, Employee Benefits, Health Insurance, Health Savings Accounts, Insurance, Managed Care, New Business Development, Public Speaking, Sales, Social Media, Underwriting, Healthcare, Brokers
Education
Northwest Missouri State University 1996 — 2000
Bachelor of Arts, Public Relations
Park Hill High School 1992 — 1996
High School Diploma
Wells Fargo Insurance Services, Inc. January 2009 - Present
Wachovia August 2005 - January 2009
CIGNA Healthcare June 1985 - July 2005
Skills
Underwriting, Health Insurance, Insurance, Disability Insurance, Brokers, Employee Benefits
Education
Ohio Wesleyan University 1979 — 1983
Bachelor of Science (BS), Economics
OhioHealth October 2012 - Present
OhioHealth February 1999 - Present
OhioHealth 2009 - 2013
CIGNA Healthcare February 1980 - December 1998
Nationwide Childrens Hospital September 1987 - 1990
Skills
ACLS, BLS, Emergency Medicine, PALS, Critical Care, Healthcare Management, EHR, Emergency Room, Nursing, Medical/Surgical, Inpatient, Patient Safety, Acute Care, Telemetry, Hospitals, Healthcare Information..., HIPAA, EMR, Case Management, Stroke, Case Managment, SANE
Education
Mt. Carmel College of Nursing 2013 — 2016
Master's degree, Family Practice Nurse/Nursing
Ohio University 2011 — 2013
BSN, Registered Nursing/Registered Nurse
columbus state community college 1984 — 1987
Associates, Nursing
The Ohio State University 1979 — 1983
None, Secondary Education, Natural Resources with a Minor in Geology
Centennial High School 1976 — 1979
high school diploma with distinction, College/University Preparatory and Advanced High School/Secondary Diploma Program
Richmond Community College January 2014 - Present
Southern Middle School August 2012 - June 2013
Blue Cross Blue Shield of NC June 2011 - June 2012
CIGNA Healthcare August 2010 - June 2011
Leprino Foods March 2009 - April 2010
VF Corp July 2007 - March 2009
The Hartford May 2002 - July 2007
The Hartford 2002 - 2007
Hartford Technology Services Company 2002 - 2007
Nortel Networks January 1997 - January 2002
Skills
Change Management, Project Management, Program Management, Leadership, Process Management, Management, Project Portfolio..., Governance, IT Strategy, Process Improvement, Strategic Planning, Training, Vendor Management, CRM, Strategy, Integration, PMO, Outsourcing, Business Process, SAP, Leadership Development, Team Building, Employee Training, Coaching, Budgets, Business Process...
Education
Nova Southeastern University 1993 — 1995
MS, Computer Technology
Coll. of St. Thomas - St 1987 — 1988
Ursuline College
Bachelor of Arts, Math Major
GA Department of Behavioral Health & Developmental Disabilities September 2010 - Present
AutoTrader.com - Cox Media June 2004 - December 2008
CIGNA HealthCare June 1998 - June 2003
Atlanta Regional Commission June 1997 - May 1998
Allstate Insurance Company - Northbrook, IL October 1976 - October 1996
Skills
Employee Relations
Education
Northern Illinois University 1988 — 1992
BA, Liberal Arts/General Studies
BCBSNC July 2011 - Present
BCBSNC July 2008 - July 2011
College Foundation, Inc March 2007 - April 2008
College Foundation, Inc January 2004 - March 2007
CIGNA Healthcare September 1999 - May 2003
Lance, Inc January 1999 - September 1999
Skills
Microsoft Project, SharePoint, Visio, Health Insurance, Affordable Care Act, Project Management, Facilitation, Team Building, SQL, PMP, CSM, Agile & Waterfall..., Business Analysis, Web Development, Member of Toastmasters, Business Intelligence, Software Documentation, Requirements Analysis, MS Project, Program Management, Requirements Gathering, Testing, Cross-functional Team..., Process Improvement, Quality Assurance, SDLC, Agile Methodologies, Vendor Management
Education
Western Carolina University 2010 — 2010
Masters Certificate, Project Management
North Carolina Wesleyan College 1998 — 2000
B.S. Degree, Business Administration
Wake Technical Community College 1989 — 1991
Accociates, Business Computer Programming
INSPIRIS May 2010 - Present
Ingenix August 2008 - May 2010
SHPS 2006 - 2008
Schaller Anderson 2002 - 2006
Aetna 1995 - 2002
CIGNA Healthcare 1989 - 1995
Skills
Healthcare Management, Healthcare
Education
Northwestern University - The Feinberg School of Medicine 1971 — 1975
MD, Medicine
Burt's Bees July 2012 - Present
Makhteshim Agan April 2011 - January 2012
CIGNA Healthcare August 2009 - January 2011
Energy Conversion Systems November 2006 - May 2009
Juki Automation Systems June 2002 - October 2006
Juki Automation Systems March 2000 - June 2002
FGI Research January 1998 - March 2000
FGI Research January 1997 - January 1998
Skills
Accounting, Internal Controls, Consolidation, Finance, Management, Project Management, Manufacturing, US GAAP, Managerial Finance, Forecasting, General Ledger, Sarbanes-Oxley Act, GAAP, Auditing, Process Improvement, Analysis, Financial Planning
Education
North Carolina Central University 1990 — 1996
BS, Accounting
HSA Bank November 2008 - Present
Pancoast Benefits 2003 - 2008
Willis July 1993 - June 2002
Equicor 1989 - 1993
Avesis 1988 - 1989
CIGNA 1986 - 1989
CIGNA Healthcare 1986 - 1988
Skills
Brokers, Insurance, Disability Insurance, Health Insurance, Leadership, Health Savings Accounts, Customer Service, Sales, Employee Benefits, Banking, New Business Development, Account Management, Team Building, Strategic Planning, Underwriting, Term Life Insurance
Education
University of Phoenix 1984 — 1985
MBA
Northern Arizona University 1977 — 1981
BS, Business
UnitedHealthcare August 2014 - Present
CIGNA Healthcare March 2008 - August 2014
CIGNA Healthcare June 2006 - March 2008
UnitedHealthcare 2003 - 2006
AAA Motorclub 2003 - 2003
Transwestern Commercial Services 2000 - 2002
Skills
Access, Managed Care, Health Insurance, Health Policy, Requirements Gathering, Project Management, Healthcare Industry, Insurance, Business Process..., Management Consulting, Coaching, Training, Benefits Administration, Medicare, Analysis, Customer Satisfaction, Claim, Provider Relations, Medicaid, Team Building, Long-term Care, Organizational..., Strategic Planning, Management, Team Leadership, Leadership, Health Savings Accounts, Cross-functional Team..., Business Objects, Pharmacy Benefit..., Performance Management
Education
Northern Illinois University 1990 — 1994
Bachelor of Science (B.S.), Economics
NORTHSHORE MEDICAL CENTER October 2002 - Present
Blue Cross Blue Shield of Florida 1994 - 2009
BLUE CROSS BLUE SHIELD OF FLORIDA October 1994 - June 2000
CIGNA Healthcare 1989 - 1994
Skills
Quality Assurance, Quality Management, Quality Auditing, Process Improvement, Healthcare, Healthcare Management, HIPAA, Software Documentation, Medicare, Six Sigma, Utilization Management, Testing, Quality Center, SDLC, User Acceptance Testing, Software Quality..., Managed Care, Medicaid
Education
Nova Southeastern University
UNIVERSITY OF MIAMI SCHOOL OF NURSING & HEALTH STUDIES
CIGNA Healthcare July 2005 - Present
Horizon Blue Cross Blue Shield of NJ 2004 - 2005
Healthnet, Inc. August 2003 - September 2004
Skills
Employee Benefits, Call Centers, Health Savings Accounts
Education
Ocean County College 2002 — 2006
Associates, Business Administration
CIGNA Healthcare August 2009 - Present
Intek-Group March 2007 - August 2009
Dish Network June 2002 - March 2007
Onvia.com January 2000 - October 2002
Oracle August 1998 - 2000
Anthem (formerly Blue Cross / Blue Shield) August 1989 - August 1998
Great-West Life April 1985 - March 1989
Ace Hardware August 1983 - March 1985
Education
Northern Illinois University 1978 — 1982
Dbl Major BS, Computer Science + Bus MGMT
CIGNA July 2011 - Present
CIGNA Healthcare 2008 - 2011
Skills
User Acceptance Testing, Databases, Testing, SDLC, Quality Center, Requirements Gathering, Test Planning, Business Intelligence, SharePoint
Education
Northwestern Connecticut Community College
Associate's degree, Business Administration and Management, General
Cigna Healthcare February 2015 - Present
CIGNA Healthcare December 1987 - January 2015
Skills
Managerial Finance, Provider Relations, Health Insurance, Managed Care, PPO, Medicare, Health Policy, HMO, Insurance, Network Development, Healthcare Industry, Claim, Disease Management, HIPAA, Healthcare Management, Healthcare
Education
Ohio University 1978 — 1982
BBA, Business Admin. Management
Ohio University
Viverae, Inc. May 2012 - Present
Viverae, Inc. November 2011 - May 2012
Lockton Companies September 2009 - October 2011
CIGNA Healthcare May 2009 - July 2009
Skills
Healthcare, Wellness, Disease Management, Product Management, Healthcare Management, HIPAA, Leadership, Team-oriented
Education
Oklahoma State University 2005 — 2009
BS, Health Promotion & Education
Allscripts November 2012 - Present
Allscripts April 2011 - November 2012
Wells Fargo October 2010 - April 2011
AllscriptsMisys September 2004 - October 2010
BB&T June 2000 - July 2004
BB&T Branch Banking & Trust January 2000 - July 2001
CIGNA Healthcare April 1993 - June 2000
Skills
SDLC, Requirements Analysis, Integration, SharePoint, Software Documentation, Requirements Gathering, Business Process, Cross-functional Team..., Testing, Project Management, Analysis, Management, Troubleshooting, Business Requirements, Software Implementation, Systems Analysis, Agile Methodologies, Software Project..., Visio, Microsoft SQL Server, Training, Business Analysis, Healthcare Information..., SQL, Databases, Business Intelligence, Software Development, Vendor Management, Crystal Reports
Education
North Carolina Central University 1987 — 1992
Mathematics/Computer Science
RJR
RJR
RJR
RJR
UnitedHealthcare Pharmacy November 2010 - Present
CIGNA Healthcare April 2007 - September 2010
OrthoMcneil Janssen Scientific Affairs October 2005 - February 2007
PacifiCare of Colorado November 1995 - October 2005
St. Anthony Central Hospital August 1986 - August 1995
Skills
Healthcare, Pharmaceutical Industry, Managed Care, Diabetes, Oncology, Disease Management, Pharmacy, Pharmacists, Medicare Part D, Healthcare Management
Education
North Dakota State University 1979 — 1984
Bachelor of Science, Pharmacy
St. Louis University, St Louis, MO. 1976 — 1977
Bachelor of Science (B.S.), Pre-Medicine/Pre-Medical Studies
CIGNA Healthcare July 2009 - Present
Maricopa County July 2005 - July 2009
Education
Northern Arizona University
Masters, Education and Counseling
Anthem, Inc. September 2012 - Present
Mercer August 2001 - September 2012
CIGNA Healthcare June 2000 - August 2000
Skills
Employee Benefits, Mergers, Healthcare, Vendor Management, Employee Engagement, Analysis, Budgeting, Data Analysis, Excel, Financial Analysis, Insurance, Team Leadership, Microsoft Office, Program Management, Negotiation, Optimization, Organizing, Planning, Quality, Strategic Planning, Problem Solving, Teamwork, Underwriting, Valuation, Writing, Budgets, Mergers & Acquisitions, Process Improvement, Health Insurance
Education
Northwestern University 1997 — 2001
BA, Applied Math, Psychology
WellCare Health Plans May 2014 - Present
WellCare October 2011 - May 2014
UHG (Unified Healthcare Group) 2002 - 2009
Mercer (SynHRgy HR Technology) 1999 - 2001
CIGNA Healthcare 1998 - 1999
Loomis 1997 - 1998
Cigna Property & Casualty 1987 - 1997
Skills
Customer Service, Insurance, Brokers, Health Insurance, Outsourcing, Medicare, Employee Benefits, Sales, Account Management, Leadership, Healthcare Management, Customer Retention, Call Centers, Team Building, Managed Care
Education
Oglethorpe University
Relias Learning March 2014 - Present
Independant iSeries Consultant January 2010 - March 2014
CIGNA Healthcare February 2004 - January 2010
CIGNA Healthcare February 2001 - February 2004
Falk Integrated Technologies / SSA Southeast August 1998 - July 2000
Sara Lee Knit Products 1989 - 1998
JRA Industries / Rampon Products August 1984 - March 1989
Skills
AS400, RPG, SQL, iSeries, CLP, Programming, Application Development, Requirements Analysis, ERP, Systems Analysis, Software Development, Business Analysis, Integration, Databases, Operating Systems, Insurance, Manufacturing, Inventory Management, Business Intelligence, Change Management, Software Project..., IBM iSeries, SOA, Software Documentation, Process Improvement, Database Design, Testing, DB2, IBM AS/400, Quality Assurance, Disaster Recovery, COBOL, SDLC, Visio, IT Management
Education
North Carolina State University 1980 — 1984
BS, Computer Science
Asheboro High School 1977 — 1980
Scott Insurance April 2009 - Present
TriSure Corporation 2007 - April 2009
CIGNA Healthcare 2000 - 2007
Skills
Employee Benefits, Insurance, Health Insurance, Disability Insurance, Workers Compensation, Underwriting, Account Management
Education
NC Central University 1992 — 1996
B.A., Education
North Carolina Central University
Bachelor's degree, Education
Ohio Dominican University May 2015 - Present
American Family Insurance January 2000 - April 2015
Fairfield County Adult Probation February 1997 - March 1999
Cigna Healthcare August 1996 - February 1997
Franklin County Court of Common Pleas, Division of Domestic Relations and Juvenile Branch January 1996 - August 1996
Nationwide Insurance 1993 - 1996
Franklin County Sheriff January 1990 - October 1993
US Army April 1984 - March 1990
Skills
Subrogation, Liability, Claim, Claims Management, Investigation, Insurance, Fraud, Workers Compensation, Claims Investigations, Private Investigations, Property & Casualty..., Criminal Justice, Casualty, Legal Liability, Property Damage, Claim Investigation, Higher Education
Education
Ohio Dominican University 2012 — 2015
Master of Business Administration (M.B.A.), Leadership, 3.6
Ohio Dominican University
B.S., Criminal Justice
Renaissance Fine Arts and Merritt Gallery 2014 - Present
Wyeth Pharmaceuticals, Women's Healthcare Division August 2006 - May 2008
Boots International May 1992 - May 1994
Johnson & Johnson June 1988 - May 1992
Cigna Healthcare June 1986 - June 1988
Skills
Pharmaceutical Sales, Strategic Sales and..., Consultative and..., Healthcare Brand..., Territory Expansion &..., Profit Building & Sales..., Key Account &..., Critical and Creative..., Managed Care, Sales Operations, Product Launch, Selling, Business Development, CRM, Direct Sales, Healthcare, Hospitals, Leadership, Sales, Strategy, Management, Business Planning, Marketing, Sales Effectiveness
Education
Randolph Macon Women's College
Bachelor of Arts (B.A.), Art/Art Studies, General
Ohio Wesleyan University
Conestoga High School
Prudential Financial 2004 - Present
YWCA of the Hartford Region 1992 - Present
YWCA USA June 2011 - December 2012
CIGNA Retirement & Investment Sevices 1985 - 2004
CIGNA 1985 - 2004
Cigna Investment Management 1985 - 2004
CIGNA Healthcare 1985 - 1990
Skills
Retirement Planning, Relationship Management, Risk Management, Strategic Planning, Fixed Income, Defined Benefit, Series 6, Leadership, Pensions, Securities, 401(k), Series 63
Education
Northwestern University - Kellogg School of Management 1983 — 1985
Master of Management, Finance/Marketing/Accounting
SUNY Brockport
Master of Arts (M.A.), Education/Mathematics
CIGNA Healthcare November 2010 - Present
CIGNA May 2006 - November 2010
Skills
Customer Service, Leadership, Healthcare Information..., Process Improvement, Healthcare, Access, Program Management, Team Building, Vendor Management, Management, Strategic Planning, Operations Management, Training, Insurance, Project Management, Salesforce.com
Education
Paradise Valley Community College 1997 — 1999
Business Management
Ohlone College 1993 — 1994
Liberal Arts
Greater Macomb PHO August 2012 - Present
St. John Providence Health System December 2001 - August 2012
Cigna Healthcare 1999 - August 2001
Providence Hospital 1997 - 1999
Scholastic Book Fairs 1996 - 1997
PPOM (Cofinity) June 1994 - 1996
Henry & Company 1993 - 1994
Waterstone Booksellers 1992 - 1993
Skills
Healthcare, Provider Relations, Healthcare Management, Hospitals, Data Entry, HIPAA, Provider Enrollment, Provider Network..., Contract Management
Education
Oakland University 1987 — 1991
BGS, Human Resource Management and Psychology
Jacobson Insurance Staffers September 2008 - Present
CIGNA Group Insurance January 2002 - May 2007
Employee Benefits Services November 1997 - December 2001
CIGNA Healthcare January 1997 - January 2001
CIGNA Healthcare January 1995 - January 1997
BLUE CROSS/BLUE SHIELD January 1991 - January 1995
Skills
Insurance
Education
University of North Carolina School of Law 1974 — 1977
JD, criminal justice
North Carolina Central University 1970 — 1974
BA, Poli Science and math
North Carolina Central University
BA, Political Science/ Mathematics
University of North Carolina at Chapel Hill
Post Graduate Study, Legal Studies
United HealthCare December 2011 - Present
CIGNA Healthcare 1980 - 2011
Skills
Underwriting, Financial Analysis, Brokers, Reinsurance, Insurance, Disability Insurance, Health Savings Accounts, Health Insurance, Employee Benefits, Risk Management, Life Insurance, Managed Care, Claim, Management, Healthcare, Medicare, Strategic Planning, Process Improvement
Education
Ohio Wesleyan University
BA
kingswood oxford
CIGNA Healthcare March 2000 - Present
Prudential Healthcare June 1996 - March 2000
Skills
Strategic Planning, Management, Project Management, Healthcare, Managed Care, Process Improvement, Quality Management, Team Building, Clinical Research, Training, Visio, Program Management, Leadership, Budgets, Healthcare Management, Cross-functional Team..., HIPAA, Data Analysis, Health Policy, Quality Improvement
Education
Washington University in St. Louis 1986 — 1988
M.H.A., Health Care Administration
Oakwood College 1982 — 1986
B.S., Business Management
Biogen Idec, Inc January 2006 - Present
Patient Financial Services May 2003 - February 2006
Holly Hill Hospital February 2002 - April 2003
LipoScience, Inc January 2001 - January 2002
CIGNA Healthcare January 2000 - January 2001
UNC Healthcare January 1998 - January 2000
Blue Cross Blue Shield of NC January 1995 - January 1998
Education
North Carolina Central University
CIGNA Healthcare Vice President, National AccountsCIGNA1983 - Present
Education
Oakland University 1983 — 1986
Master of Business Administration (MBA), Marketing
University of Michigan 1979 — 1983
Bachelor of Arts (BA), Economics & Communications
CIGNA Healthcare January 2001 - Present
Education
Northeastern University
BS, Marketing
North Texas Medical Center August 1998 - November 2013
CIGNA Healthcare June 1991 - August 1998
Garland Credit Union September 1987 - January 1991
Education
North Central Texas College
Cooke County College
Holly Springs High School September 2014 - Present
Aetna September 2012 - Present
Coventry Health Care September 2012 - November 2013
AKC Pet Healthcare August 2007 - September 2012
CIGNA Healthcare 1999 - 2007
Skills
P&C License, Insurance, Employee Benefits, Health Insurance, Public Speaking, Claim, Term Life Insurance, Long-term Care, Medicare, Health Savings Accounts, Life Insurance, Workers Compensation, Disability Insurance, Direct Sales, Property, Sales, Managed Care
Education
North Carolina State University 1993 — 1998
Bachelor's degree, Sociology
White House Black Market September 2010 - Present
CIGNA Healthcare April 2000 - Present
Education
Northern Arizona University
Bachelor of Science (BS), Phychology
Self-employed 1983 - Present
CIGNA Healthcare 1985 - 1998
Education
University of Washington School of Medicine 1974 — 1978
Doctor of Medicine (M.D.)
Oberlin College 1970 — 1974
Bailey Banks & Biddle 2010 - 2012
Bloomingdales June 2010 - October 2010
Finlay Fine Jewelry Corporation January 2009 - January 2010
CIGNA Healthcare June 1995 - October 1999
CIGNA Health Care January 1996 - January 1999
Travelers Metra Health January 1992 - January 1995
Health Chicago/ Humana January 1988 - January 1992
Mile Square Health Center January 1975 - January 1988
Rush Presbyterian-St. Luke’s Hospital January 1973 - January 1975
Education
BSN- Northern Illinois University
Nursing
Northern Illinois University
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
CIGNA Healthcare February 2010 - Present
Unicare January 2007 - March 2010
Tribune Company September 2002 - February 2007
Skills
Health Insurance, Employee Benefits, Advertising, Medicare, Marketing, Managed Care, Strategic Planning, Disability Insurance
Education
Northwestern University - Kellogg School of Management 2000 — 2002
Master of Business Administration (M.B.A.), Management Strategy, Marketing
University of Illinois at Urbana-Champaign 1992 — 1995
Bachelor of Science (BS), Actuarial Science
Littleton Adventist Hospital June 2013 - Present
Swedish Medical Center February 2007 - May 2013
Swedish Medical Center March 2005 - February 2007
Various Hospitals - See Resume February 1991 - February 2005
Medical Center of Plano October 1997 - February 2000
CIGNA Healthcare February 1995 - October 1997
Skills
Healthcare, Hospitals, Nursing, Healthcare Management, Inpatient, EMR, Patient Safety, BLS, Healthcare Information..., Home Care, Neonatal Nursing, Pediatric Nursing, Pediatric Intensive Care, NRP Instructor
Education
University of Phoenix 2005 — 2007
Master of Science (M.S.), Nursing and Nursing Education
Northwestern State University 1986 — 1990
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Casella Waste Systems December 2003 - Present
Cigna Healthcare February 2002 - December 2003
Lowe's Home Improvement June 1999 - February 2002
Skills
Khalix, Longview, Microsoft SQL Server, Microsoft Office, Oracle PL/SQL..., Host Analytics
Education
Northwestern State University 1996 — 1999
Bachelor of Science (BS), Computer Information Systems