Experience
Dell Software  January 2013 - Present
Texas State University  January 2011 - December 2012
Dell  January 2011 - December 2012
Dell  January 2009 - December 2011
Dell  January 2006 - December 2009
Accenture  January 2003 - December 2006
EDS   January 2000 - December 2003
MCI  January 1998 - December 2000

Skills
Social Marketing, Brand Management, Product Marketing, Marketing Communications, Search Engine Ranking, Marketing Research, Sales Support Tools, Sales Growth, Messaging, Market Analysis, Data Center, Financial Modeling, Enterprise Software, Product Management, Process Improvement, Marketing Strategy, Market Research, Project Management, Strategic Planning, Analysis, Management, Strategy, Program Management, Go-to-market Strategy, Strategic Partnerships, Security, Marketing, SEO, Business Analysis, Business Development, Storage, Cross-functional Team..., Vendor Management, Disaster Recovery, Cloud Computing, Demand Generation, Salesforce.com

Education
University of Liverpool   2003 — 2005
MBA, Marketing

Texas State University-San Marcos   1993 — 1997
BS, Education

San Antonio College   1991 — 1993
AA, Education

Experience
Career Search Associates   May 2012 - Present
Aviva  August 2010 - March 2012
Sears Holdings Corporation  July 2009 - September 2010
ITRAC Consulting   June 2001 - June 2010
EDS   June 2005 - October 2006
Raging Mouse.com   February 2000 - June 2001
MCI  1986 - 2000

Skills
Process Improvement, Leadership, Business Analysis, Consulting, Statistics, Call Center, Customer Service, Insurance, E-commerce, Workforce Management, Customer Experience, Customer Satisfaction, Strategy, Sales, Recruiting

Education
Saint John's University   1980 — 1984
Bachelors, Mathematics

Experience
Exel  January 2014 - Present
Sportsman's Warehouse  June 2007 - Present
All My Memories   February 2007 - June 2007
EDS   July 1999 - February 2007

Skills
Computer software..., •Self motivated with..., •Team player with..., •Dedicated employee..., •Organized and detail..., Customer Service, Training, Inventory Management, Logistics, Retail, Leadership, Recruiting, Time Management, Payroll, Process Scheduler, Sales, Interviews, Warehousing, Shipping, Distribution Center...

Education
University of Utah   2002 — 2008
BS, Sociology

Salt Lake Community College   1999 — 2002
Associate of Science (A.S.), General Studies

Experience
Health Net  March 2003 - Present
Oxford Health Plans  May 1999 - February 2003
Kmart  September 1996 - February 1998
EDS   May 1985 - September 1996

Skills
Vendor Management, Project Management, Systems Development..., PMP, Healthcare Information..., Outsourcing, Consulting, HIPAA, Microsoft Office, Analysis, Business Process..., Business Analysis, Cross-functional Team..., Disaster Recovery, Process Improvement, Software Development, IT Strategy, Product Management, SDLC, Project Portfolio..., Software Documentation, Integration, Management, Program Management, Requirements Analysis, Visio, Project Planning, PMO, Requirements Gathering, Software Project...

Education
Ryerson University   1980 — 1985
bachelors, Business

Experience
Limelight Networks  August 2014 - Present
Bottomline Technologies  August 2011 - June 2014
Telcordia Technologies  September 1997 - August 2011
Complete Business Solutions  1994 - 1997
Claremont Technology Group  1994 - 1997
EDS   1990 - 1994

Skills
Agile Methodologies, Enterprise Software, Software Development, Telecommunications, Management, Architecture, Leadership, Product Development, Integration, Product Management, SaaS, Program Management, Cloud Computing, SDLC, Software Project..., Vendor Management, Solution Architecture, Enterprise Architecture, Unix, Java, Pre-sales, Business Intelligence, Mobile Devices, IT Strategy, Architectures, Scrum, Distributed Systems, Team Leadership, Project Management

Education
Stevens Institute of Technology   1993 — 1997
MS, Computer Science

Rutgers University-New Brunswick   1986 — 1990
BA/BS, Math, Computer Science

Experience
Holy Name Medical Center  February 2011 - Present
EDS   July 1990 - July 2010
Electronic Data Systems  1990 - July 2010
EDS, an HP company  1990 - July 2010
Western Union Financial Services  1991 - April 2010
Western Union  1991 - 2008

Skills
COBOL, Business Analysis, Lotus Notes, SQL, Production Support, Problem Solving, LotusScript, Requirements Analysis, AS400, SDLC, Application Development, Documentation, Disaster Recovery, Systems Analysis, Troubleshooting, User Acceptance Testing, Visual Basic, Technical Writing, FTP, Testing, Visio, Mainframe, Requirements Gathering, DB2, IBM iSeries, Software Documentation, Software Development, Business Process, Program Management, Access, Quality Assurance, IT Management, Project Management, Database Design, Management, SharePoint, Oracle, Integration, Training, Business Intelligence, Software Project...

Education
Rutgers, The State University of New Jersey-Newark   1986 — 1990
BA, MIS, Philosophy

Paramus Catholic   1982 — 1986

Experience
Alta Associates   2009 - Present
Datanomics  1999 - 2008
Robele Career Solutions   2002 - 2005
Voxware  1997 - 1999
EDS   1994 - 1996

Skills
Strategic Sourcing, Interview Coaching, Resume Writing, Security, Compliance, Sourcing, New Business Development, Contract Negotiation, Cold Calling, Job Coaching, Recruiting, Vendor Management, Information Security, Leadership, SDLC, Management, Consulting, Training, Start-ups, Human Resources, Interviews, Networking, Information Technology, Business Development, Technical Recruiting, Coaching, Temporary Placement, Talent Acquisition, Screening, Talent Management, College Recruiting, Internet Recruiting, Applicant Tracking..., Account Management, Professional Services, Sales

Education
Rutgers, The State University of New Jersey-New Brunswick   1990 — 1994
BA, English Literature

Immaculata   1986 — 1990

Experience
Traveling Coaches, Inc.   May 2005 - Present
allianceUSA Training   2000 - 2005
TrainUSA (formerly Alliance Training)   1998 - 2000
Self Employed Independent Consultant  November 1996 - March 1998
ACE Training Center   September 1993 - November 1996
EDS   June 1977 - June 1993

Skills
Hands-on Training, Software Documentation, Technical Support, Technical Writing, Technical Training, Instructor-led Training, Training, Training Delivery, Document Management, Office 2010, Captivate, SharePoint, E-Learning, SnagIt, Instructional Design, Adobe Acrobat, Windows 7, Curriculum Development, Employee Training, Learning Management..., Adult Education, Knowledge Management, Microsoft Office 2003, Needs Analysis, Outlook, Visio, Camtasia, Blended Learning, Train the Trainer, Consulting, Webinars, Learning Management, ADDIE, Help Desk Support, End User Training, Microsoft Office 2007, WebEx, Soft Skills, Training Needs Analysis, Workshop Facilitation, Training Manuals, GoToMeeting, Trainers, Staff Development, Distance Learning, Software Implementation, Development & delivery..., Leadership Development, Curriculum Design, iPad

Education
San Antonio College   1975 — 1976
Registered Nursing/Registered Nurse

Victoria College   1972 — 1974
Registered Nursing/Registered Nurse

Experience
ACS, a Xerox Company  August 2010 - Present
ExcellerateHRO  July 2009 - August 2010
EDS   April 2005 - June 2009
Towers Perrin  January 1990 - March 2005
Canada Trust  1980 - 1990
Canada Permanent   1980 - 1981

Skills
Customer Relations, Process Improvement, Change Management, Performance Management, Team Leadership, Customer Service, Recruiting, Program Management, New Business Development, Operations Management, Business Analysis, Sales Management, Account Management, Leadership, CRM, Outsourcing

Education
Ryerson University   1977 — 1980
Business, Business

Experience
State of Tennessee  October 2013 - Present
Ciber  April 2013 - Present
Four Tees Inc   November 2009 - June 2012
ACS  March 2008 - November 2009
EDS   September 1988 - November 2007
EDS   1988 - 2007

Skills
Healthcare Information..., IBM AS/400, SDLC, IT Management, IT Operations, Automotive, Call Center Development, Call Center, Microsoft Office, Financial Analysis, Financial Reporting, Software Development, Software Project..., Software Installation, Software Documentation, Visio, ITIL, Process Improvement, Program Management, Business Analysis, Integration, PMP, Requirements Analysis, Vendor Management, Change Management

Education
Saint Vincent College   1979 — 1988
Bachelors, Business Computer Systems

Experience
Atos  July 2015 - Present
Xerox Business Services  January 2012 - Present
Acxiom  February 2009 - January 2012
HP  February 2008 - January 2009
EDS   2001 - January 2008
Digital Fusion  October 1999 - February 2001
Keane  May 1998 - September 1999
Keane  January 1995 - May 1998

Skills
Sales, CRM, Leadership, Solution Selling, Salesforce.com, Mergers & Acquisitions, Financial Services, Business Development, Account Management, Analytics, Consulting, Advertising, Strategic Partnerships, SaaS

Education
Saint Bonaventure University   1984 — 1988
BA, Communications

Experience
Saginaw County Road Commission  June 2004 - Present
EDS   2001 - 2004

Skills
Active Directory, Windows Server, Windows 7, VMware, Sonicwall, Networking, DHCP, DNS, WiFi, Security Management, Project Management, VPN, RADIUS, Premise Wiring, Symantec Endpoint..., GIS systems, HP Procurve, Barracuda Spam Firewall, Microsoft Exchange, Web Development, Dreamweaver, VNC, ArcGIS, Microsoft Office, iOS, iPhone Support, Telephony, Computer Hardware, Computer Repair, Management, Servers, IT Operations, Network Architecture, IT Management

Education
Saginaw Valley State University   1997 — 2001
B.S., Computer Information Systems

Experience
Service Delivery Manager LiquidHUB/TD Bank   December 2014 - Present
Technology Professional   September 2013 - Present
R H Woelpper Associates   March 2010 - Present
Wachovia, A Wells Fargo Company  August 2009 - March 2011
Wells Fargo  August 2009 - March 2011
Managed File Transfer / Project management professional   August 2009 - March 2011
EDS/EHRO   1986 - April 2008
EDS   2005 - 2008
EDS, an HP Company  1986 - 2008
Towers Perrin  1986 - 2005

Skills
System Design, Data Center, EDI, Vendor Management, Operational Support, Program Management, Solution Architecture, Project Management, SDLC, Security, Service Delivery, ITIL, Requirements Analysis, Visio, Disaster Recovery, Outsourcing, Software Project..., Enterprise Architecture, IT Management, Software Documentation, Business Analysis, Management, IT Strategy, Leadership, Data Warehousing, PMP, PMO, Integration, Requirements Gathering, IT Service Management, Enterprise Software, Team Management, Project Portfolio..., IT Operations, Business Process..., Business Process, Business Intelligence, Infrastructure, Information Technology

Education
Saint Joseph's University   1980 — 1986
BS, Information sciences

Experience
ALLIED MISSION GROUP   July 2015 - Present
Array Information Technology, Inc  November 2013 - July 2015
CareFirst BlueCross BlueShield  November 2012 - November 2013
CSC  June 2012 - November 2012
Abacus Technology  2009 - 2012
Lockheed Martin  February 2008 - May 2009
Keane  2006 - March 2008
EDS   2001 - 2006
eSylvan  2001 - 2002
Verizon  1993 - 2000

Skills
Program Management, Business Acumen, CRM, User Experience Design, Common Sense, PMP, Knowledge Management, Thought Leadership, Enterprise Architecture, PMO, Architecture, Integration, Requirements Analysis, SDLC, Vendor Management, Project Portfolio..., Business Process..., Software Project..., IT Strategy, Management Consulting, Consulting, Strategic Planning, Cross-functional Team..., Healthcare Management, SharePoint, Enterprise Software, Training, Governance, Information Technology, Project Management, Management, Security, Analysis, Proposal Writing, Telecommunications, Business Transformation, Professional Services, Innovation Consulting, Strategic Data Analysis, Data Visualization, Team Building, IT Management, Business Process..., Business Strategy, Resource Management, Business Process, Business Intelligence, Business Analysis, Cloud Computing, Architectures

Education
The George Washington University
MSc, Program Management

Rutgers University-New Brunswick
MS Cert, Front Line Leadership

AU
BS, Architecture

AU
BS, Design/Communications

University of Michigan

Experience
Digital Media Zone   2010 - Present
Ryerson University  May 2009 - Present
SoapBox Innovations   June 2010 - June 2011
RBC  September 2007 - April 2008
EDS   May 2007 - August 2007
EDS   May 2006 - August 2006

Skills
ColdFusion, SQL, Objective-C, jQuery, PHP, HTML, Java, CSS, Mobile Applications, Web Development, Software Development, JavaScript, MySQL, C, Web Applications, Xcode, Subversion, Mobile Devices, JSON, Software Engineering, XML, Eclipse, Oracle SQL Developer, Git

Education
Yeates School of Graduate Studies   2012 — 2016
Master of Business Administration (MBA), MBA in the Management of Technology and Innovation

G. Raymond Chang School of Continuing Education   2007 — 2011
Accounting - Finance Certificate

Ryerson University   2004 — 2009
Bachelor of Science (BSc), Computer Science Co-operative Program

Experience
CDI IT Solutions  September 2012 - Present
EDS, an HP company  June 2002 - May 2009
EDS   June 2001 - June 2002
EDS   1998 - 2001
EDS   1996 - 1998
Siemens, Xerox, US Navy   1979 - 1996

Education
New Horizons   1996 — 1996
CNE and CNA, Novell Engineer/Administrator

Saddleback College
AA, Business Management

Experience
Worx Inc   February 2010 - Present
ProductBase Inc   September 2004 - Present
LanpherWilson Business Consulting   September 2001 - June 2004
UGS  June 1998 - September 2001
EDS   June 1996 - June 1998
Husky Injection Molding  1994 - 1998
Photovac Inc   1991 - 1994

Skills
Product Development, Product Management, Business Strategy, Change Management, Management Consulting, Agile Methodologies, Team Leadership, Product Lifecycle..., Project Management, Team Building, Strategic Planning, Business Intelligence, Agile Project Management, Negotiation, Enterprise Software, Lean Manufacturing, SaaS, Integration, Program Management, Start-ups, Manufacturing, IT Strategy, Entrepreneurship, Business Analysis, Software Project..., Business Process..., Professional Services, Project Portfolio..., Software Development, Strategy, Management, Cross-functional Team..., Visio, Outsourcing, Budgets, New Business Development, Business Development, ERP, Cloud Computing, Analytics, Business Process, Team Management, Business Planning, Project Planning, CRM, Consulting, Strategic Partnerships, Operations Management, Process Improvement

Education
Ryerson University   1986 — 1991
B. A. Sc.

Ryerson University   1986 — 1991
B. A. Sc.

Experience
Ameritas  March 2014 - Present
Ameritas  2010 - 2014
Union Central  2006 - 2010
Union Central  2001 - 2006
Union Central  1990 - 2001
EDS   1980 - 1990

Skills
Negotiation, Strategic Planning, New Business Development, Customer Service, Management, Marketing Strategy, Business Strategy, Business Development, Marketing, Team Building, Sales, Sales Management, Microsoft Office

Education
Rutgers University-New Brunswick   1977 — 1980
Bachelor of Business Administration (BBA)

Experience
MetLife  January 2000 - Present
PeopleSoft Inc.  June 1995 - February 2001
EDS   1990 - 1995

Skills
Business Intelligence, PMO, SDLC, Requirements Analysis, Business Analysis, Software Documentation, Project Management, Requirements Gathering, Process Improvement, Business Process, PMP, Cross-functional Team..., Telecommunications, IT Management, Agile Project Management, SQL, Global Delivery, Vendor Management, MS Project, Management, Software Development, SharePoint, IT Strategy, Systems Analysis, Integration, Data Analysis, Visio, Business Process..., Financial Services, Enterprise Architecture, Project Portfolio..., Outsourcing, PeopleSoft, ERP, Software Project..., Data Modeling, Program Management, Data Warehousing, Leadership, Change Management, Oracle, CRM, Resource Management, Project Delivery, Project Planning

Education
Rutgers University-New Brunswick   1985 — 1989

Experience
Retired  November 2012 - Present
State of New Jersey, Civil Service Commission   April 2002 - November 2012
Corzine Campaign   2009 - 2009
Automatic Data Processing  1996 - 2002
EDS   1990 - 1996

Skills
Staff Development, Learning Management..., Cross-functional Team..., Payroll, Talent Management, Organizational..., Leadership Development, Human Resources, Change Management, Management Consulting, Coaching, Program Management, Management, Policy, Training, Project Management, Public Speaking, Team Building, Government, Leadership

Education
Rutgers, The State University of New Jersey-Camden   2012 — 2013
MPA, Executive Masters in Public Administration

Stockton University   1988 — 1990
BA, Business Management

Pennsauken High School   1978 — 1981
HS Diploma, High School

Experience
WorleyParsons  August 2011 - Present
Audubon Engineering  May 2011 - August 2011
NESC/Bechtel Oil, Gas and Chemical Inc   December 2010 - May 2011
Frontier Inc   August 2009 - October 2010
Fugro-Jason  April 2007 - May 2009
Heartland Payment Systems  December 2006 - March 2007
Geotrace  August 2006 - December 2006
IBM  April 2006 - July 2006
EDS   January 2006 - April 2006
MCI/Verizon  June 2005 - November 2005

Skills
Software Documentation, Hardware Documentation, Software/Hardware..., Engineering Writer, Technical Writing, End-user manuals, Proposal Engineer, ITT/Subcontract..., Requisition Management, Business/Requirements..., Package Management, SPM Database Management, Citrix/SDS Database..., SmartPlant Materials, Project Management, Management, Quality Assurance, Content Management, Vendor Management, DFO Coordinator, Technical Recruiting, Training, SharePoint, SDLC, Visio, Integration, Technical Documentation, Online Help, Adobe Acrobat, RoboHelp, FrameMaker, SnagIt, Microsoft Office, SmartPlant, Databases, CRM, Leadership, Microsoft Project, Testing, Business Analysis, Requirements Analysis

Education
Sam Houston State University   1985 — 1987
MS Physics, Physics

Sam Houston State University   1985 — 1987
Master of Science (MS), Physics, 3.7

Sam Houston State University   1980 — 1987
BS/MS, Physics, minors in Math, Chemistry, nearly third degree in English

Sam Houston State University   1980 — 1985
Bachelor of Applied Science (BASc), Physics, 3.1

Experience
Ingersoll Rand  January 2011 - Present
AVAYA  December 2004 - January 2011
Teleglobe  October 1999 - November 2004
ITXC  October 1999 - November 2004
TWC  1998 - 2002
Wave Systems Corp.  1998 - 2000
EDS   1995 - 1998
Rotator Services   1987 - 1995

Skills
Technical Recruiting, Recruiting, Talent Acquisition, Sales, Applicant Tracking..., Team Management, Telecommunications, Strategy, Sourcing, Human Resources, Management, Product Management, Talent Management, Screening, Leadership, CRM, Performance Management, Cross-functional Team...

Education
Roy C. Ketcham High School

Rutgers University
BA, Economics

Rutgers University SMLR
Masters, Human Resource Management

Experience
Mott Community College  May 2012 - Present
Diplomat Speciality Pharmacy   November 2011 - May 2012
Frankenmuth Insurance  June 2010 - January 2012
Frankenmuth Financial Group  August 2005 - June 2010
Frankenmuth Mutual Insurance  September 2004 - August 2005
ThyssenKrupp Budd Company  2000 - 2004
EDS   1999 - 2000
Concentric Network Solutions  1996 - 1999

Skills
Agile Methodologies, Scrummaster, A+ Certified, Scrum, Training, Architecture, Microsoft SQL Server, Process Improvement, HTML, Project Management, ASP.NET, JavaScript, Visio, Team Leadership, Higher Education, Strategic Planning, C#, Architectures, .NET, Java

Education
Saginaw Valley State University   2009 — 2012
Master of Business Administration (MBA), Management, 3.867

Saginaw Valley State University   1989 — 1993
BS, Computer Science

Experience
Hewlett Packard  March 2001 - Present
EDS   March 2001 - December 2005
Pegasystems, Inc  July 1998 - January 2001
Chase Bank (BankOne)   June 1992 - July 1998

Skills
Process Scheduler, MS Project, Analysis, Banking, Software Development, Budgets, Process Improvement, Management, Program Management, Software Documentation, Project Planning, Risk Management, IT Strategy, IT Management, Cross-functional Team..., SDLC, Software Project..., Project Management, ITIL, Visio, Change Management, PMP, Business Intelligence, Resource Management, Integration, Outsourcing, PMO, Management Consulting, Testing, Requirements Analysis, Operations Management, Project Portfolio..., Business Analysis, Team Leadership, Vendor Management, Business Process, Business Process..., Requirements Gathering, Microsoft Project

Education
Saint Xavier University   1992 — 1995
MBA, Finance

Experience
Mary Kay, Inc.   2006 - Present
Keane  October 1997 - Present
Hanover Insurance  2000 - 2009
EDS   1994 - 1997
Raytheon  1978 - 1994

Education
Salem State University   1976 — 1980

Experience
Hinduja Global Solutions  May 2013 - Present
Strategic Business Insight   January 2007 - Present
Wipro Technologies  January 2010 - August 2012
Accenture  June 2007 - January 2009
EDS   May 2000 - December 2006
EDS Canada  2003 - 2006
Xerox Corporation  1989 - 2000

Skills
Business Strategy, Growth, Executive Management, Management Consulting, Business Transformation, Outsourcing, M+A, P+L Management, Team Building, Restructuring, Strategic Planning, Offshoring, BPO, Financial Services, Management, Strategy, Change Management, Business Development, Mergers & Acquisitions, Go-to-market Strategy, Vendor Management, Integration, Program Management, Organizational..., Talent Management, Leadership, Consulting, IT Strategy, Process Improvement, CRM, Sales Management, Business Planning, Competitive Analysis, P&L Management, Direct Sales, Service Delivery, Analytics, New Business Development, Human Resources, Business Process..., Managed Services, Executive Coaching, Strategic Partnerships, Operations Management, B2B, Analysis, Start-ups, Coaching, Sales, Business Analysis

Education
Saint Mary's University   1985 — 1989
Bachelor of Commerce, Marketing

Experience
EDS   September 2008 - Present
Verizon Wireless  June 2007 - November 2007

Education
Rutgers University-New Brunswick   2006 — 2008

Experience
Real Estate Mortgage Network  April 2008 - Present
RCM Technologies  March 2006 - March 2008
US Mortgage Corp  May 2000 - March 2006
EDS   September 1998 - January 2000

Education
Rutgers University – Camden   1988 — 1993

Experience
Fidelity National Information Services  2008 - Present
MSI Services   September 2003 - September 2007
PRC  1999 - 2003
Bankers Insurance Group  January 1997 - September 1998
Lincoln National Corporation  September 1990 - September 1995
EDS   January 1989 - September 1990

Skills
Vendor Management, Product Management, Software Development, SDLC, Software Project..., Agile Methodologies, Process Improvement, Business Analysis, Business Process..., Program Management, Agile Project Management, Project Management, Cross-functional Team..., Requirements Gathering, Telecommunications

Education
Rutgers, The State University of New Jersey-New Brunswick   1980 — 1982

Experience
Tribune Media Company  September 2010 - Present
WPHL-Tribune Broadcasting   April 2007 - September 2010
Cumulus Media  2006 - 2007
WATL-Tribune Broadcasting   2000 - 2006
WGNX-Tribune Broadcasting   April 1995 - March 1999
GDS Associates, Inc.   1988 - 1995
EDS   1985 - 1986

Skills
Sarbanes-Oxley Act, Internal Controls, Financial Reporting, Forecasting, Financial Analysis, Accounting, Budgets, Managerial Finance, Accounts Payable, Variance Analysis, Television, Strategic Planning, Sarbanes-Oxley, Broadcast, Microsoft Excel, Mergers, Digital Media, Financial Modeling, Negotiation, Finance, Salesforce.com, Strategic Financial...

Education
Rutgers, The State University of New Jersey-Newark   1982 — 1984
MBA, Finance

Rutgers, The State University of New Jersey-Newark   1978 — 1982
BA, Economics

Experience
Prudential Financial  April 1996 - Present
EDS   June 1994 - April 1996

Education
Rutgers, The State University of New Jersey-Newark   2000 — 2001
MBA, Finance

Rutgers, The State University of New Jersey-New Brunswick   1990 — 1994
Bachelor of Arts (BA), Mathematics and Economics

Experience
Wiland, Inc.   January 2013 - Present
Experian  February 2005 - December 2012
Brema Ventures, Inc.   August 2002 - October 2007
Paladian Enterprises   February 2000 - August 2002
EDS   June 1997 - January 2000
Tessera Enterprise Systems  1995 - 1996
Fingerhut  1990 - 1992

Skills
Product Management, Database Marketing, Analytics, Segmentation, Direct Marketing

Education
Saint John's University   1986 — 1990
BS, Mathematics

Experience
The Dow Chemical Company  April 2010 - Present
NANA WorleyParsons  October 2007 - April 2010
IBM  November 2004 - October 2007
EDS   March 2001 - November 2004
EDS, an HP Company  2001 - 2004
Dow Chemical  1998 - 2001

Skills
PMP certified, Six Sigma Green Belt..., Process Engineering, PMP, Management, PMO, Project Management, MS Project, Six Sigma, Leadership, Program Management, Project Portfolio..., Project Delivery, IT Service Management, SDLC, Visio, Software Project..., Cross-functional Team..., Business Process..., Integration, Business Intelligence, IT Strategy, Change Management, Service Delivery, Vendor Management, Requirements Gathering, Process Improvement, Business Analysis, Project Planning, IT Management

Education
Saginaw Valley State University   1991 — 1995
Bachelor's degree, Computer Information Systems

Experience
Century 21 Real Estate LLC.  December 2005 - Present
EDS   December 1998 - December 2005

Skills
Database Administration, Business Analysis, Strategic Planning, Report Writing, Real Estate, Help Desk Support, Data Analysis, Real Estate Transactions, Market Research, Computer Proficiency, Market Analysis, Competitive Intelligence

Education
Rutgers, The State University of New Jersey-New Brunswick   1994 — 1998
Bachelor of Arts (B.A.), Anthropology

Experience
Wisdom Works   July 2008 - May 2009
EDS   April 1981 - November 2007

Skills
Program Management, PMO, PMP, Project Portfolio..., IT Strategy, IT Service Management

Education
Saint Louis University   1977 — 1979
Graduate Studies, Educational Administration and Statistical Research Methods

University of Missouri-Saint Louis   1965 — 1969

Southeast Missouri State University   1963 — 1968

Southeast Missouri State University   1963 — 1967

Experience
EDS   2003 - Present
EDS   1987 - Present
EDS / Strategic Market Intelligence - Competitive Intelligence   2004 - 2005

Education
Sam Houston State University   1979 — 1982
BBA, Business Administration

Experience
Google  August 2010 - Present
Google  2008 - August 2010
Doubleclick  2006 - 2008
Bowne Marketing & Business Communications   2003 - 2006
Inventa Technologies  2000 - 2002
EDS   1998 - 2000

Education
Rutgers University-New Brunswick   1992 — 1997

Experience
Educational Testing Service (ETS)   September 2010 - Present
ETS  September 2008 - August 2010
Strasz Assessment Systems  2006 - 2009
Tek Systems  January 2008 - September 2008
Merrill Lynch  January 2008 - September 2008
Strasz Assessment Systems  January 2003 - December 2007
ETS  2006 - 2007
EDS   1991 - 2000
EDS (Electronic Data Systems)   1991 - 1999
Electronic Data Systems  April 1991 - December 1998

Skills
SDLC, Program Management, Business Analysis, PMP, Vendor Management, PMO, Testing, IT Strategy, Project Management, Business Process, Requirements Analysis, Project Portfolio..., Software Project..., Process Improvement, Requirements Gathering, IT Management

Education
Rutgers University-New Brunswick   1984 — 1988
Bachelor's degree, Political Science and Government

Experience
Stategic Staffing Solutions   July 2008 - August 2011
EDS   2005 - 2008
Towers Perrin  1999 - 2005
Philadelphia Insurance Companies  1988 - 1998

Skills
PMP, Budgeting, Customer Service, SDLC, MS Project, Change Management, Quality Assurance, Requirements Gathering, Project Planning, Software Project..., Business Analysis, Requirements Analysis, Business Process..., Team Building, Risk Management, Documentation, Testing, Team Leadership, User Acceptance Testing, Customer Relations, Problem Solving, People Management, Planning, Operations Management, Mentoring, Microsoft Office, Vendor Management, Leadership

Education
Rutgers, The State University of New Jersey-Camden

Experience
EDS   May 1997 - Present

Education
Saginaw Valley State University   1995 — 1997

Experience
Infinite Heart Space LLC   November 2013 - Present
Czar Solutions LLC   May 2014 - Present
FusionStorm  April 2011 - August 2013
Agilysys  February 2009 - March 2011
Sun Microsystems  April 2003 - February 2009
EDS   July 1989 - April 2003

Skills
Management, Data Center, Professional Services, Virtualization, Program Management, Technology Change..., Cloud Computing, Solution Architecture, Storage, Disaster Recovery, Yoga, Enterprise Architecture, Managed Services, High Availability, Solution Selling, SaaS, Storage Virtualization, IT Strategy, Enterprise Software, Pre-sales, VMware, NAS, Wellness, Enterprise Storage, Solaris, Stress Management, Storage Area Networks, Vendor Management, Salesforce.com, Unix, Integration, Hatha Yoga, Executive Coaching, Leadership, CRM, Project Management, Consulting, Sales, Training, Change Management, Account Management, Business Analysis, SDLC, Security, Strategy, Business Intelligence, Process Improvement, Cross-functional Team..., Business Alliances, Business Development

Education
Rutgers, The State University of New Jersey-New Brunswick   1985 — 1989
Bachelor of Science (B.S.), International Economics

Experience
EDS   HW Benefits AnalystEDS, an HP company1998 - Present

Education
Rutgers University – Camden   1978 — 1980

Experience
SMU Cox School of Business  May 2008 - Present
Southern Methodist University  January 2008 - May 2008
EDS   1990 - 1997

Education
University of Texas at Dallas - Naveen Jindal School of Management   2007 — 2008
Executive & Professional Coaching Program

Sam Houston State University   1981 — 1985

Experience
HP Enterprise Services  December 2014 - Present
HP Enterprise Services  July 2012 - November 2014
HP Enterprise Service - (EDS)   October 1994 - June 2012
EDS   December 1982 - October 1994

Skills
Financial Analysis, Financial Reporting, Accounting, Financial Modeling, Financial Audits, Accounts Payable &..., Procurement, Government Contracting, New Business Procurement, Staff Development, Contract Management, Professional Services, Outsourcing, IT Strategy, PMP, Project Portfolio..., Business Process..., IT Outsourcing, Business Analysis, IT Service Management, Program Management, Business Process, Process Improvement, Vendor Management, SDLC, PMO, Change Management, ITIL, Disaster Recovery, IT Management, Service Delivery, Enterprise Architecture, Project Delivery, Cross-functional Team..., Software Project..., Enterprise Software, Data Center, HP, Integration, IT Operations, Resource Management, Governance, Requirements Analysis, Business Transformation, Risk Management, CRM, Strategy, SharePoint, Information Technology

Education
Salisbury University   1978 — 1982
Bachelor of Science (B.S.), Finance, General

Experience
McCormick  Technical AnalystVerizon1999 - 2001
EDS   1995 - 1998

Skills
Process Improvement, Cross-functional Team..., Business Analysis, Management, Business Process, SAP R/3, SAP, Lotus Notes, Project Management, SAP ERP, ABAP, ERP

Education
Salisbury University   1989 — 1991
BA, Jurisprudence

Experience
Hewlett-Packard  August 2008 - Present
EDS   March 1988 - 2008

Skills
ITIL, IT Strategy, IT Service Management, Outsourcing, IT Outsourcing, Business Analysis

Education
Saginaw Valley State University   1979 — 1983
BA, Accounting, Business, Math

Experience
NC State Office of Information Technology   June 2015 - Present
MetLife  December 2013 - May 2015
Vertex Business Services  September 2012 - May 2013
Kangaroo Express  October 2008 - August 2012
The Pantry (Kangaroo Express)   October 2008 - October 2011
The Pantry (Kangaroo Express)   January 2010 - September 2011
Kangaroo Express, an operating trade name of The Pantry, Inc.   June 2010 - January 2011
EDS   2002 - 2008

Skills
SDLC, Projects, Budgets, Retail, Program Management, Cross-functional Team..., Process Improvement, Workforce Management, Waterfall, Stakeholder Analysis, Transportation, Suite, PMP, Project Management, Visio, Business Analysis, Team Leadership, SharePoint, Management, Vendor Management, ITIL, Integration, Software Project..., CMMI, Training, Software Documentation, Analysis, Change Management, Strategy, Six Sigma, PMO, Testing, Software Development, Enterprise Architecture, Enterprise Software, Databases, IT Strategy, Data Center, Leadership, Business Process..., MS Project, Resource Management, Business Intelligence, Requirements Analysis, IT Service Management, Project Portfolio..., Requirements Gathering, IT Management, ERP, Information Technology

Education
Saint Louis University   1990 — 1992
BA, Mathematics

Experience
Nationstar Mortgage  April 2011 - Present
American Home Mortgage Servicing  September 2009 - November 2011
Burton Group  August 2008 - April 2009
EDS   December 2001 - September 2008
Electronic Data Systems  August 1999 - December 2001
EDS   May 1997 - August 1999
Price Waterhouse  November 1994 - May 1997
GMAC  February 1992 - November 1994
First Federal of Michigan  January 1990 - February 1992
First Federal of Michigan  September 1989 - January 1990

Skills
Manufacturing, Insurance, Energy, Security, Information Security, Vendor Management, CISSP, Computer Security, Process Improvement, Retail, Program Management, Enterprise Architecture, Security Architecture..., Information Security..., Business Continuity, Integration, Strategy, Risk Assessment, Network Security, PCI DSS, Enterprise Software, IT Audit, Governance, Disaster Recovery, Vulnerability Assessment, ISO 27001, ITIL, Data Center, Firewalls, IT Strategy, IT Management, Penetration Testing, CISA, Business Intelligence, Data Security, Security Awareness, Security Management, Vulnerability Management

Education
Sam Houston State University   1984 — 1988
BS, Industrial Technology

Experience
BAE Systems Information Technology  February 2012 - Present
BAE Systems  May 2011 - February 2012
Hewlett-Packard  September 2009 - May 2011
EDS   February 1990 - September 2009
Experian  August 1987 - February 1990
AT&T  June 1982 - August 1986

Skills
Function Point Analysis, Metrics, CMMI, CMM, Analysis, SDLC, PMBOK, Process Improvement, Six Sigma, Requirements Analysis, PMI, Testing, ITIL, PMO, PMP, Leadership, Project Management, Business Process, IT Service Management, Quality Management, Software Project..., Business Requirements, Process Engineering, Configuration Management, Program Management, Requirements Management, Quality Assurance

Education
Saint Mary's University of Minnesota   1978 — 1982
B.A., Computer Science, Accounting

Galesburg High School

Experience
Maple Leaf Foods  May 2010 - Present
EDS   February 2008 - June 2010
Kaiser Permanente  April 2002 - October 2006
United Health Care  December 2000 - April 2002

Skills
Financial Modeling, Forecasting, Financial Analysis, Variance Analysis, Financial Reporting, SAP, Budgets, Accounting, Financial Accounting, Account Reconciliation, Microsoft Excel, Project Management, Financial Forecasting, PowerPoint, Internal Controls, Analysis

Education
University of Maryland College Park   2003 — 2006
MBA

Ryerson University   1996 — 2000
BComm, Corporate Finance

Experience
General Motors  August 2012 - Present
Elections Ontario  June 2011 - August 2012
Elections Ontario  March 2009 - June 2011
General Motors  May 2002 - March 2009
Ascential Software  2000 - 2002
Informix Software  1996 - 2000
EDS   1985 - 1996
General Motors  1976 - 1985

Skills
SDLC, MS Project, Requirements Analysis, PMP, Program Management, Vendor Management, Business Analysis

Education
Ryerson University   1974 — 1976
Mechanical Engineering

Experience
Enterprise Financial Services   February 2014 - Present
Del Monte Foods  December 2012 - February 2014
Del Monte Foods  June 2008 - December 2012
ADP  2001 - June 2006
EDS   1995 - 2001

Skills
Tape Libraries, AS400, Print, IBM iSeries, XP, IT Operations, Active Directory, Disaster Recovery, IT Management, Troubleshooting

Education
Sacramento City College   2005 — 2006

Westmoreland County Community College
Ongoing

Experience
Consumers Energy  June 2009 - Present
EDS, an HP Company  February 2004 - January 2009
EDS   October 1998 - February 2004
EDS   October 1988 - October 1998
Buckingham Computer Services   March 1986 - October 1988

Skills
Critical Infrastructure..., Vulnerability Assessment, CISSP, Security, Information Security, Information Security..., Computer Security, PMP, Program Management, Intrusion Detection, Project Management, Computer Forensics, Firewalls, Disaster Recovery, Process Improvement, Technical Leadership, Linux, Service Delivery, Data Center, Network Architecture, Unix

Education
Saginaw Valley State University
BS

Experience
Hewlett-Packard  November 2009 - Present
EDS   July 2005 - October 2009
EDS Corporation  November 2002 - July 2005
EDS Corporation  February 2002 - November 2002

Skills
User Acceptance Testing, Test Planning, Regression Testing, Test Cases, System Testing, Quality Center, Manual Testing, Requirements Gathering, Business Requirements, Testing, Integration

Education
Saginaw Valley State University - College of Business and Management   1989 — 1992
BBA, Marketing

Experience
Merwin Inc.   Customer ServicePortsmouth Atlantic InsuranceAugust 2011 - Present
EDS   2004 - 2006
Academy of Our Lady of Mercy, Lauralton Hall   2002 - 2004
Academy of Our Lady of Mercy, Lauralton Hall   2002 - 2004

Education
Sacred Heart University

Experience
EDS, an HP Company  April 2005 - Present
EDS   June 1996 - April 2005
EDS, an HP company  1990 - 1996

Skills
COBOL, Accounting, Databases, JCL

Education
EDS Systems Engineer Development Program   1990 — 1993
COBOL, Assembler, JCL

Saginaw Valley State University   1981 — 1985
BBA, Accounting

Experience
xxxxxxx  2011 - Present
Curtiss Wright Controls  September 2009 - December 2009
Computer Sciences Corporation  2000 - 2008
Computer Sciences Corporation  1999 - 2000
EDS   1995 - 1999
Magna Foods   1995 - 1995

Skills
Vendor Management, Procurement, Leadership, Management, Supply Chain, Supply Management, Change Management, Inventory Management, Risk Management, Supply Chain Management, Contract Negotiation, Negotiation, Business Process, Process Improvement, Training, Program Management, Human Resources, Team Leadership, Customer Service, Cross-functional Team..., Business Analysis, Project Management, Microsoft Excel, Business Process..., Integration, Strategy, Operations Management, Budgets, Strategic Planning, Sourcing, Project Planning, Outsourcing, Team Building, Coaching

Education
Ryerson University
BBA Courses (never graduated)

Experience
Hewlett-Packard  Administrative AssistantHP Enterprise Services2008 - Present
Hewlett-Packard Enterprise Services  1989 - Present
EDS   November 1989 - November 2009

Education
Sam Houston State University   1988 — 1989
Education

Experience
DS Systems   April 2013 - Present
ImageMaker Post Inc.   May 2011 - Present
OWNERS MANAGEMENT COMPANY   February 2007 - May 2011
CATLYN CAPITAL CORP   May 2000 - December 2001
EDS   February 1991 - March 1998
EDS   February 1991 - March 1998

Skills
Accounting, Strategic Planning, Team Building, Budgets, Customer Service, Management, New Business Development, Finance, Account Management, Public Speaking, Leadership

Education
The University of Texas at Dallas   1990 — 1991
Business Administration

Sam Houston State University   1987 — 1990
Business Administration

Experience
Paravista Inc.   2013 - Present
Versatile Printing Applications   February 2002 - Present
EDS   July 1995 - February 2002
UPS  August 1994 - May 1995

Skills
Digital Printing, Account Management, Pre-press, Strategic Planning, Direct Mail, Variable Data Printing, Customer Service, Microsoft Excel, New Business Development, Marketing Strategy, Microsoft Office

Education
Rutgers, The State University of New Jersey-New Brunswick   1991 — 1995
MSIS, Information Science

Experience
Pinnacle Business Systems  May 2012 - Present
ECMC  January 2008 - May 2012
EDS   October 2000 - October 2008
EDS, Sacramento   November 2004 - June 2005
EDS   June 1998 - October 2000
US Army  March 1992 - March 1998

Skills
CCNP, CCNA, CCNA Wireless, CCNA Voice, Cisco ASA, Brocade BCNP, Brocade BCNE, Palo Alto Network..., Fortinet firewalls, Meraki CMNA, BGP, OSPF, EIGRP, QoS, Layer 2 and 3..., MPLS, Security, HSRP, Cisco switches 2900-6500, Nexus 7k and 5k, Cisco Routers 1600-7200, PIX, Cisco VPN concentrators, Frame Relay, Juniper, CCIE written, Policy routing, VOIP, WAN optimization, Frame-relay, DS3, OC3, Wireless controller and..., Spanning Tree, Dot1q trunks, VTP, Multicast, Juniper firewalls, Juniper IDP, Juniper SSL VPN, Cisco CSS 11501, Websense DLP and...

Education
Denver Technical College

Sacramento City College