Experience
Sun Equity, LLC   2014 - Present
Editing On Demand - Freelancer   November 2013 - 2014
Chiropractic-Multiple Clinics   2000 - 2013
Training Direct USA, Inc.   1998 - 2000
New Horizons Computer Learning Center   1996 - 1998

Skills
Project Planning, Account Management, Recruiting, Business Development, Team Leadership, Sales Management, B2B, Training, Creative Resourcing, Negotiation, Business Strategy, Training & Development, Data Analysis, Entrepreneurship, Marketing Research, Lead Generation, Office Administration, Sales Prospecting, Contract Negotiation, International Relations, Educational Technology, Computer Network..., Small Business Tax, Freelance Writing, Copy Editing, Editing, Healthcare Management, Military Training, Diamonds, Diamond Grading

Education
Spring Hill College
Bachelor of Arts (B.A.), Organizational Management and Communication

Experience
Payless ShoeSource  August 2013 - Present
Premier Employment Solutions  August 2011 - August 2013
Corporate Express, Inc (now Staples)   April 2006 - November 2008
Accounting Principals, Inc   August 2005 - December 2005
Brunel Energy, Inc   February 2004 - June 2005
Cogan Oil and Gas Services, Inc   November 2001 - January 2004
New Horizons Computer Learning Center   February 2000 - October 2001
Data Com, Inc   January 1998 - January 2000
C.J. Harris and BestStaff Services, Inc   September 1997 - December 1997

Skills
PeopleSoft, Kronos, ADP Payroll, Taleo, Kenexa, Microsoft Office, Staff Suite, Interviews, Employee Relations, Recruiting, Talent Management

Education
University of Kansas

Topeka West

Experience
Goodman Manufacturing  May 2014 - June 2015
Bayer MaterialScience  January 2012 - December 2013
Chevron  August 2010 - January 2012
Chevron  September 2008 - August 2010
Baker Hughes  August 2006 - September 2008
Fulbright & Jaworski  July 2005 - August 2006
King & Spalding LLP  February 2001 - July 2005
New Horizons Computer Learning Center   February 1997 - October 2000

Skills
Organizational..., Training, Talent Management, Change Management, Employee Training, Cross-functional Team..., Leadership, Succession Planning, Human Resources, Strategy, Program Management, Instructional Design, Onboarding, Management, Organizational..., Team Building, Strategic Planning, Project Management, Leadership Development, Workforce Planning, Consulting, Training, Organizational Design, Employee Relations, Performance Management

Education
University of Houston, Victoria   1990 — 1994
Bachelor of Science (B.S.), Interdisciplinary Studies

Experience
The Fresh Market  June 2013 - Present
jMort Graphics   March 1999 - August 2013
University of North Carolina at Greensboro  2009 - June 2013
Discovery Communications, LLC  2004 - 2007
New Horizons Computer Learning Center   April 2002 - June 2004
Tectrix INc.   1999 - 2000

Skills
Adobe Creative Suite, E-Learning, Photoshop, Instructional Technology, Online Training, Lectora, Graphics, Writing, Instructional Design, Illustration, Curriculum Design, Illustrator, Graphic Design, E-learning Development, Drawing Skills, Vector Illustration, Web Design, Instructor-led Training, Technical Writing, Flash, InDesign, Adobe Acrobat, Web Development, Computer Animation, Storyboarding, Flash Animation, Motion Graphics, Logo Design, Course Development, Layout, CSS, Training Delivery, Video, User Interface Design, Copy Editing, After Effects, Online Marketing, Dreamweaver, Digital Media, Newsletters, Brand Development, Final Cut Pro, Classroom, Blended Learning, Classroom Instruction, Web-based Training, Blended Learning..., Typography, Troubleshooting, Multimedia

Education
University of Maryland College Park   1992 — 1995
Bachelor of Arts, Spanish

University of Delaware   1990 — 1992
Undeclared

Experience
Reading in Black and White   January 2014 - Present
Significance TV Show   April 2014 - Present
Reading in Black and White   January 2014 - Present
Park University  March 2014 - Present
Side Pockets of Blue Springs   December 2008 - Present
Park University  October 2010 - December 2013
ATK  December 2006 - December 2008
FedEx Office  December 2004 - December 2006
New Horizons Computer Learning Center   June 2004 - November 2004
Heakin Research  April 2003 - May 2004

Skills
Customer Service, Microsoft Office, Microsoft Excel, PowerPoint, Leadership, Microsoft Word, Team Building, Telephone Skills, Sales

Education
Park University   2014 — 2015
Master's degree, Health Care Administration

Park University   2010 — 2013
Bachelor of Science (B.S.), Health care Management

Central Missouri State University   2000 — 2001

Blue Spring South High School   1997 — 2000
High School Diploma, general high school classes

Experience
Wells Fargo Home Mortgage NMLSR 1019519   December 2012 - Present
New Day Plastic Surgery   September 2010 - August 2012
New Horizons Computer Learning Center   August 2009 - September 2010
New Horizons Computer Learning Center San Antonio   August 2009 - April 2010

Skills
Marketing, Training, Account Management, Management, Team Building, Sales Management, Microsoft Office, Strategic Planning, Public Speaking, Leadership, Sales, Direct Sales, Coaching, Team Leadership, Recruiting, Technical Recruiting, Project Management, Business Development, System Administration, Social Media, Networking, Marketing Strategy, Microsoft Excel

Education
UTSA   2002 — 2003

UTSA   2001 — 2003

Texas State University-San Marcos   2000 — 2001

Experience
Online Rewards  March 2015 - Present
Nox Solutions, LLC.   February 2014 - March 2015
ViewSource, Inc   February 2013 - January 2014
New Horizons Computer Learning Center   October 2011 - November 2012
Ethicon Endo-Surgery  August 2012 - October 2012
Jeff Hill Video   January 2005 - September 2012

Skills
Illustrator, Graphic Design, Sketching, Illustration, Logo Design, Interior Design, Photoshop, InDesign, Adobe Creative Suite, Industrial Design, Concept Development, Web Design, Art Direction, Packaging, Typography, Photography, Flash, Storyboarding, Layout, Adobe Acrobat, Mac

Education
The Art Institute of Ohio-Cincinnati   2009 — 2011
Associate's degree, Web Design and Interactive Media

Experience
AMN Healthcare  June 2005 - Present
Merritt Hawkins, LLC   November 2011 - Present
Staff Care, Inc.   June 2005 - November 2011
New Horizons Computer Learning Center   April 2004 - January 2005
Enterprise Rent-A-Car  May 2001 - April 2004

Skills
Account Management, Contract Negotiation, Cold Calling, Healthcare, Training, Management, Marketing, Recruiting, Budgets, Strategy, Business Development, Social Media Marketing, Talent Acquisition, Project Management, Accounts Receivable, Team Building, Financial Analysis, Forecasting, Hospitals, Customer Service, Change Management, Inside/Outside Sales, Healthcare Consultation, Healthcare Industry, Physician Relations, Physicians, B2B, Branding, National/Large Accounts, Public Speaking, Market Analysis, Healthcare Staffing..., VMS/MSP/RPO, Physician..., Physician Compensation..., Sales/Performance..., Training/Coaching, Change Leadership, Leadership Development, Talent..., P&L, Operations Budget, Risk Assessment, Advanced Practitioner..., Executive Recruitment, MS Office, Salesforce.com, Locum Tenens

Education
University of Utah
BS, Economics

Salt Lake Community College
AS, General Education

Experience
New Horizons Computer Learning Center   November 2014 - Present
Stevens Transport  November 2012 - August 2013
Top Gun Security   September 2012 - November 2012
Statewide Patrol, Inc.   April 2012 - August 2012
Guardsmark  May 2011 - December 2011
AlliedBarton Security Services  January 2011 - May 2011
City of Arlington  November 2010 - January 2011
Arlington ISD  October 2010 - November 2010
US Army  September 2006 - January 2010

Skills
Security, Physical Security, Security Operations, Personal Security, First Aid, Patrol, First Responder, Microsoft Office, CDL Class A, Security Management, CCTV, Access Control, Corporate Security, Security Training, Close Protection, Firearms, Workplace Violence, Asset Protection, Security Clearance, Crisis Management, Military, Cloud Computing, CompTIA A+, CompTIA Network+, MTA Installing and..., Microsoft Certified..., Cisco CCENT, Cisco CCNA Routing and..., CompTIA Security+, CompTIA Cloud+

Education
New Horizons Computer Learning Center   2014 — 2015
IT Certification, Information Technology

University of North Texas   2012 — 2014
Bachelor of Science, Applied behavior analysis

Tarrant County College   2010 — 2011
General Studies

Experience
Nike  November 2014 - Present
Nike  June 2012 - November 2014
Nike  October 2010 - June 2012
Kaiser Permanente  June 2010 - October 2010
LCG Pence   September 2006 - September 2009
New Horizons Computer Learning Center   September 2005 - September 2006

Skills
Cross-functional Team..., Project Management, Process Improvement, SAP, Vendor Management, Team Leadership, Project Planning, Management, Supply Chain, Business Process, Business Analysis, SDLC, Time Management, Integration, Strategic Planning, Team Building, Business Process..., Change Management, Leadership, Agile Methodologies, ITIL

Education
Southern Oregon University   2001 — 2005
BS, Business

Experience
Tiptree Financial Inc.   November 2013 - Present
Thinking Caps Group, LLC   June 2012 - November 2013
First Step Counseling  June 2011 - May 2012
New Horizons Computer Learning Center   September 2010 - May 2012
The Rutgers University Foundation, Annual Giving   August 2008 - May 2010

Skills
Microsoft Office, Customer Service, Community Outreach, Fundraising, Leadership, Management, Microsoft Excel, Microsoft Word, Program Management, Sales, Training, CRM

Education
Rutgers, The State University of New Jersey-New Brunswick   2005 — 2010
B.A., History

Experience
ACT, Inc  March 2012 - Present
Visi  March 2014 - January 2015
ViSalus Sciences Body By Vi 90 Day Challenge  November 2011 - March 2014
ACT, Inc.   April 2007 - March 2012
Riverdeep/Houghton Mifflin   May 2004 - May 2007
Aspen Athletic Clubs  September 2002 - May 2004
Aflac  October 2000 - August 2002
BVS Performance Systems  September 1999 - December 2000
New Horizons Computer Learning Center   January 1997 - May 1999
DecisionMark, Gazette Company   July 1996 - January 1997

Skills
Public Speaking, Coaching, Higher Education, Consultative Selling, Employee Wellness..., Employee Wellness, Health Promotion, Natural Health Products, New Business Development, Training, Team Building, Leadership, Marketing, Staff Development, Customer Service, Sales, Program Management, Teaching, Event Planning, Wellness, Leadership Development, Fitness, Personal Training, Program Development, Nutrition, Personal Development, Fundraising, Workshop Facilitation, Management, Community Outreach, Social Networking, Direct Sales, Policy, Organizational..., Healthcare, Selling, Corporate Communications, Nonprofits, Strategic Planning

Education
University of Houston   1980 — 1982
M.Ed., Exercise Science, 3.8 GPA

University of Nebraska-Lincoln   1973 — 1977
B.S., Physical Education, 3.2 GPA

University of Iowa - Henry B. Tippie College of Business   2007 — 2015
MBA-PM, Human Resources Management/Personnel Administration, General, 3.3 GPA

Experience
Colonial Life  May 2009 - Present
Simple Insurance Choice   September 2005 - September 2010
New Horizons Computer Learning Center   July 2004 - September 2005

Skills
Insurance, Health Insurance, Employee Benefits, Benefits, Small Business, Sales Management, New Business Development, Account Management, Customer Service, Term Life Insurance, Disability Insurance, Customer Relations, Sales Presentations, Accident, Brokers, Group Benefits, Critical Illness, Sales Process, Team Building, Coaching, B2B, Public Speaking, Consultative Selling, Long Term Care, Cold Calling, Recruiting, Marketing, Life Insurance, Direct Sales, Strategic Planning, Voluntary Employee..., Leadership, Medicare, Sales, Whole Life, Long-term Care, Health Savings Accounts

Education
University of Central Oklahoma   2000 — 2002
Bachelors, Marketing Integrated Communication

University of North Texas   1999 — 2000
Journalism, Marketing

Experience
Confidential  September 2014 - Present
Global Technical Talent  December 2013 - September 2014
Experis  June 2011 - November 2013
Rylem  December 2010 - June 2011
Madden Industrial Craftsmen, Inc.   February 2010 - December 2010
Accountants Inc.  March 2007 - September 2009
Accountants International  March 2006 - September 2009
New Horizons Computer Learning Center   July 1998 - October 2006
New Horizons Computer Learning Centers  1998 - 2006
National Alarm & protection Inc.   January 1996 - December 1998

Skills
Negotiation, New Business Development, Solution Selling, Business Development, Recruiting, Program Management, Management, Entrepreneurship, Sales, Business Intelligence, Leadership, Training, Human Resources, Talent Acquisition, Strategy, CRM, Employee Training, Contract Negotiation, Cold Calling, Contract Recruitment, Sourcing, Account Management, Technical Recruiting, Applicant Tracking..., Consulting, Internet Recruiting, Executive Search, Temporary Placement, Staffing Services, Temporary Staffing, Benefits Negotiation, Screening Resumes, Permanent Placement, Staff Augmentation, Talent Management, Interviews, Screening, Building Relationships, Vendor Management, Candidate Generation, Professional Services, Search, Onboarding, Recruitment Advertising, RPO, IT Recruitment, Resume Writing, Employer Branding, Client Development

Education
South Seattle College   1982 — 1985

Juanita High School

Experience
MassMutual Financial Group  January 2015 - Present
Conning & Company  February 2003 - January 2015
Conning & Company  February 2003 - January 2015
Conning & Co   February 2003 - December 2009
Conning & Company  February 2003 - November 2009
Rocky Hill High School  September 2005 - March 2009
Wesleyan University  September 2001 - February 2003
New Horizons Computer Learning Center   September 2000 - February 2003
New Horizons CLC  September 2000 - January 2003

Skills
SQL, Windows, Training, Access, Human Resources, Data Analysis, Analysis, Project Management, Databases, Leadership, Management, Insurance, Lotus Notes, Windows 7, PowerPoint, Technical Support, Crystal Reports, Software Documentation, Networking, Microsoft Office

Education
Springfield College   1998 — 2000
M.S, Industrial / Organizational Psychology

Springfield College   1994 — 2000
MS, Psychology Industrial Organizational

Springfield College   1994 — 2000
BS, Psychology

Springfield College   1994 — 1997
B.S, Psychology

Experience
Drone Labs, LLC   July 2014 - Present
Microsoft  January 2012 - September 2015
Microsoft  March 2007 - January 2012
Independent Consultant  August 2003 - December 2006
New Horizons Computer Learning Center   July 2001 - August 2003
Data Return  1999 - 2001
Berger & Company   November 1997 - December 1999

Skills
JavaScript, Databases, SharePoint, Software Development, .NET, IIS, Silverlight, Microsoft SQL Server, C#, ASP.NET, VB.NET, Social Networking, Visual Studio, Windows Phone, WPF, Management, Windows Azure, Cloud Computing, Web Applications, Software Design, WCF, LINQ, Leadership, Web Services, SQL, Agile Methodologies, Blogging, Software Engineering, Web Development, ASP.NET MVC, XML, Business Intelligence, CSS, Public Speaking, Employee Training, Software Project..., Scrum, CMS, Microsoft Technologies, TFS, Database Design, Enterprise Architecture, Test Driven Development, T-SQL, SSRS, SOA, Entity Framework, ADO.NET, Agile Project Management, WinForms

Education
Texas State University-San Marcos   1988 — 1991
Political Science / Psychology

Experience
MTM Technologies  2006 - 2008
New Horizons Computer Learning Center   1996 - 2005
CTS  2002 - 2004

Education
University of Florida   1988 — 2003

Experience
Business Free Agent   January 2014 - Present
Armor Metal Group  August 2010 - December 2013
Armor Metal Group  August 2010 - December 2013
New Horizons Computer Learning Center   October 2009 - August 2010
Newark Electronics  March 2008 - September 2009
The Berry Co.  2006 - 2007
Time Warner Cable  2000 - 2006

Skills
Training, Employee Training, Account Management, Cold Calling, Sales Process, Salesforce.com, New Business Development, B2B, Sales, Marketing, Coaching, Team Building, Management, Leadership, Business Development

Education
Sinclair Community College   2009 — 2011

A.D. Banker Adult Education   2006 — 2006
N/A, Insurance

Experience
New Horizons  January 2009 - September 2009
New Horizon Computer Learning Center  2009 - 2009
New Horizon Computer Learning Center  2009 - 2009
New Horizons Computer Learning Center   2009 - 2009
SPIRE DIGIPRESS, INC   January 1997 - January 2008
SPIRE DIGIPRESS, INC   January 1997 - January 2008
Spire  1997 - 2008
Spire  January 2001 - January 2003
Spire  January 2001 - January 2003
Spire  January 1999 - January 2001

Skills
Scanners, Troubleshooting, Wide Format Printing, QuarkXPress, Advertising, Digital Printing, Adobe Acrobat, Windows, Printers, Networking, Active Directory, Computer Hardware, Photoshop, Pre-press, Customer Service, XP, Management

Education
New Horizons   2009 — 2009
A+, Network+, Security+, MCP, MCSA, MCSE

Suffolk University
B.A, Political Science

Suffolk University
B.A, Political Science

Experience
Biztap.biz   December 2011 - Present
Compassion Thrift & Consignment   January 2009 - January 2011
Respi-Test Inc   January 2005 - January 2009
TD Services  May 2002 - July 2005
American Children’s Home   January 2000 - January 2002
Cameron Boys Camp  January 1997 - January 1999
New Horizons Computer Learning Center   January 1995 - January 1997
Vacation Break USA  January 1994 - January 1995

Skills
Social Media, Entrepreneurship, New Business Development, Social Media Marketing, Strategic Planning, Sales Management, Contract Negotiation, Crisis Intervention, Crisis Management, Marketing Communications, Editing, Copywriting

Education
Shippensburg University of Pennsylvania   1988 — 1991
BA, Communications/Journalism

Shippensburg University
B.A, Communications/Journalism

Calvary Chapel Bible College

Experience
Simeio Solutions  June 2012 - June 2013
DIRECTV  January 2005 - July 2007
DIRECTV  December 2003 - January 2005
DIRECTV  January 2003 - December 2003
Amgen  October 2001 - October 2002
Connaissance Consulting  January 2001 - May 2001
Oracle Corporation  April 2000 - January 2001
New Horizons Computer Learning Center   April 1999 - September 1999
CIGNA  May 1997 - November 1998
CIGNA  March 1994 - May 1997

Skills
PMP, CRM, Siebel, SDLC, ITIL, Information Technology, IT Management, Management, Consulting, Team Management, Team Building, Team Leadership, Change Management, Cross-functional Team..., Training, Release Management, Software Project..., Requirements Gathering, Requirements Analysis, Business Analysis, Software Development, Software Implementation, Software Documentation, SAG, AFTRA, Theatre, Stage, Stage Management, Stage Directing, Stage Direction, Assistant Directing, Production Management, Production Coordination, Project Management, Production Assistance, Acting, Scene Study, Character Actor, Piano, Singing, Stagecraft, Live Sound, Audio Engineering, Sound Board Operation, Cubase, Stage Lighting

Education
UCLA School of Theater, Film and Television   2013 — 2016
Candidate for Bachelor of Arts, Theater Directing; Film, Television, and Digital Media minor

Santa Monica College   2009 — 2014
Associate of Arts, Theater Arts; Liberal Arts: Arts and Humanities, Magna Cum Laude (High Honors), GPA 3.79

Cheetah Learning   2007 — 2011

West Los Angeles College   2009 — 2010
Undergraduate General Education

Screen Actors Guild - Hollywood Conservatory   2008 — 2009

Agile University   2008 — 2008
Certified ScrumMaster (CSM), Scrum; Agile project management methodology

Long Beach School for Adults   2007 — 2007
General Education Development (G.E.D.)

New Horizons Computer Learning Center   1999 — 2006

Siebel University   2000 — 2005

Experience
Cowan's Custom Carpentry, Inc.   January 2015 - Present
Lowe's  November 2012 - December 2014
Whatever It Takes Transmission Parts Inc   2012 - 2013
New Horizons Computer Learning Center   2010 - 2011
DEGEORGE CEILING AND FLOORING CO   2009 - 2010
Amity Unlimited, Inc.   1985 - 2009

Skills
New Business Development, Public Relations, Cold Calling, Sales, Sales Management, Negotiation, Budgets, Program Management, Marketing, Public Speaking, Strategic Planning, Training, Managed Services

Education
University of Cincinnati   1980 — 1982
Business

Moeller   1977 — 1980
High School, College Prep.

St Catherine of Siena   1969 — 1976

Dale Carriage How to Win Friends and Influence People Certificate

Dale Carriage Sales Training Certificate

Experience
Diplomat Technologies   April 2008 - Present
Bloomingdale's  2006 - Present
Medianet Innovations   November 2007 - April 2008
Baker & Taylor  January 2005 - July 2007
Diplomat Technologies   1999 - 2005
OnSphere  1998 - 1999
New Horizons Computer Learning Center   1997 - 1999
Doyle Publishing   1994 - 1997
Walter J. Klein Company   1978 - 1992

Skills
New Business Development, Customer Relations, Social Media Marketing, SEO, B2B eCommerce, Internet Strategy, Online Marketing, Marketing Strategy, Alternative Media, Online Advertising, B2B, Sales, Customer Service, Entrepreneurship, Social Networking, Business Strategy, CRM, Business Development, Strategic Partnerships, Account Management, Sales Process, Solution Selling, Recruiting, Strategy, Start-ups, Direct Marketing, Selling, Lead Generation, Direct Sales, Product Management, Sales Management, Training, Negotiation, Sales Operations, Salesforce.com, Email Marketing, Marketing, Leadership, Product Marketing, Management, Competitive Analysis, Digital Marketing, Contract Negotiation, Team Building, Cross-functional Team..., Product Development, SaaS, E-commerce, Strategic Planning, Social Media

Education
Stephens College   1973 — 1977
Art, Business

East Mecklenburg High School   1970 — 1973

Experience
salesforce.com  March 2012 - Present
Salesforce.com  March 2009 - March 2012
The Freeman Company  May 2008 - March 2012
The Freeman Company  May 2008 - December 2009
Gexpro Services (formerly GE Supply Logistics)   February 2006 - January 2008
GE Supply  February 2006 - May 2006
Jet Powered Group   September 2003 - August 2005
The Growing Connection   April 2001 - July 2005
Interactive Associates   June 2000 - January 2003
New Horizons Computer Learning Center   September 1997 - June 2000

Skills
Salesforce.com..., Salesforce.com..., CRM Planning and..., Salesforce.com, Customer Relations, Marketing Strategy, Strategic Planning, Sales Process, CRM, Customer Service, Lead Generation, Online Marketing, Strategy, SaaS, Trade Shows, Management, Marketing, Integrated Marketing, Leadership, Direct Marketing, Sales, Business Strategy, Program Management, Project Management, Social Media, Process Improvement

Education
Texas Christian University   1991 — 1995
B.S., Speech Commmunications

Texas Christian University   1991 — 1995
Bachelor of Science (B.S.), Speech Communication and Rhetoric

Experience
The Ohio State University  March 2013 - Present
Harmony Designs   January 2008 - August 2010
New Horizons Computer Learning Center   1998 - 2009

Skills
Hands-on Training, Interactive Media, Graphic Design, Microsoft Word, Web Design, Programming, Public Speaking, Java, Training Delivery, Microsoft Office, PHP, Customer Service, Illustrator

Education
The Sage Colleges-Sage College of Albany   1993 — 1995

Mohonasen Senior High School   1989 — 1993

Experience
UnitedHealth Group  January 2010 - December 2012
UnitedHealthcare  March 2008 - January 2010
UnitedHealthcare  November 2005 - March 2008
UnitedHealth Group  June 2003 - November 2005
New Horizons Computer Learning Center   October 1997 - January 2001

Skills
Health Insurance, Change Management, Strategic Planning, Public Speaking, Process Improvement, Managed Care, Organizational..., Workshop Facilitation, Management, Six Sigma, Training, Business Process..., Provider Relations, Leadership Development, Business Planning, Program Management, Medicare, Leadership, Budgets, Team Building, Recruiting, Cross-functional Team..., Coaching, Healthcare, Competitive Analysis, Strategy, Health Policy, Management Consulting, Employee Benefits, Product Development

Education
University of Michigan - Stephen M. Ross School of Business   2001 — 2003
MBA, Corporate Strategy

The University of New Mexico   1995 — 1997
MA, English

WorldTeach   1993 — 1994

University of Michigan   1989 — 1993
BA, English and History

Experience
SendOutCards  July 2003 - Present
New Horizons Computer Learning Center   2001 - 2003
Medical Opinions, Inc.   1991 - 1998

Skills
Greeting Cards, Gifts, Documentation, Troubleshooting, Quality Assurance, Customer Relations, Administration, Software Documentation, System Administration, Customer Service, Strategic Planning, Leadership, Project Management, Networking, Team Building, Microsoft Excel, Coaching, Process Improvement, Team Leadership, Program Management, Project Planning, Direct Sales, Training, Social Networking, Time Management, Windows, Entrepreneurship, Analysis, Business Networking, Operations Management, Management, Leadership Development, Sales, Marketing, CRM, Public Speaking, Business Development, Strategy, Small Business, Contract Negotiation, Account Management, Executive Management, Budgets, New Business Development, Start-ups, Business Planning, Marketing Strategy, Business Strategy, Recruiting, Cross-functional Team...

Education
Western Governors University   2013 — 2015
Bachelor of Science (BS), Business - IT Management

Salt Lake Community College   1997 — 2001
None, Computer Science

West High School   1982 — 1986

Experience
Axia Home Loans  August 2015 - Present
OneTrust Home Loans  May 2014 - August 2015
RidgeView Mortgage, Inc   January 2002 - May 2014
Navitaire  March 2002 - June 2003
New Horizons Computer Learning Center   2001 - 2003
New Horizons Learning  October 2000 - May 2002

Skills
Team Building, Coaching, Mortgage Lending, Team Leadership, Training, Investment Properties, Account Management, FHA, Risk Management, Residential Homes, Analysis, Online Marketing, Small Business, Insurance, Strategy, Marketing, Refinance, Financial Analysis, Budgets, Business Development, Customer Service, Contract Negotiation, Finance, Loans, Employee Training, New Business Development, Change Management, Business Analysis, Real Estate, Public Speaking, Social Media Marketing, Banking, Commercial Real Estate, Customer Retention, Commercial Lending, Strategic Planning, Leadership, Mortgage Banking, Networking, Management, Business Planning, Sales Management, Marketing Strategy, System Administration, Entrepreneurship, Sales, Customer Satisfaction, Selling, Performance Management, Project Management

Education
Salt Lake Community College   1991 — 1993
Associate's degree, Computer and Information Sciences and Support Services

University of Utah   1988 — 1991
Pursuit of Associate's degree, Computer Science

Experience
Shaw Systems Associates, Inc.   June 2004 - Present
Home Care Delivered  May 2003 - March 2004
New Horizons Computer Learning Center   May 2001 - May 2003
Trader Publishing Company  September 1996 - March 2001
Ware Oil Company   May 1992 - August 1996

Skills
Sales, Sales Management, Recruiting, Operations Management, PnL, New Business Development, Account Management, Project Management, Vendor Management, Business Analysis, Quality Assurance

Education
The George Washington University - School of Business   1986 — 1987
MBA, Marketing

Virginia Commonwealth University - School of Business   1980 — 1985
BS, Information Systems

Experience
Eliassen Group  December 2014 - Present
Staffmark  September 2013 - Present
Modis  October 2010 - September 2013
New Horizons Computer Learning Center   January 2006 - August 2010
Critical Resource, LLC   2002 - 2004
TEKsystems  October 1999 - March 2002
TEKsystems  September 1998 - October 1999

Skills
Building Relationships, Seminar Presentations, Seminar Speaker, Educational Seminars, Public Speaking, Career Counseling, Career Services, Career Advising, Career Development, Interview Preparation, Interview Coaching, Resume Writing, Job Search Strategies, Staff Augmentation, Staff Retention, Staff Planning, Temporary Staffing, Training Skills, Blog Development

Education
State University of New York College at Brockport   1989 — 1994
BS Communication Studies, Persuasion, Rhetoric

Experience
MarineMax  June 2013 - Present
Tui Marine  August 2011 - June 2013
First Advantage Background Services Corp   December 2002 - June 2011
New Horizons Computer Learning Centers  January 1995 - November 2002
New Horizons Computer Learning Center   January 1996 - January 2002

Skills
Team Leadership, Strategic Planning, Talent Management, Service Level Agreements, Operational Excellence, IT Financial Management, Process Improvement, Project Management, SharePoint, Vendor Management, Disaster Recovery, Active Directory, Change Management, Business Analysis, Program Management, ITIL, Data Center, VMware, Servers, Windows Server, Visio, Databases, IT Operations, SQL, Budgets, Management, Microsoft Exchange, Integration, System Administration, IT Service Management, Business Intelligence, Enterprise Architecture, IT Management, Microsoft Technologies, Virtualization, Cloud Computing, Technical Support, Leadership, Information Technology, Security, Networking, Telecommunications, Enterprise Software, IT Strategy, Training, Service Delivery, Software Documentation, Analysis, SDLC

Education
University of South Florida   1994 — 1996
MBA, Concentration in MIS

University of Florida   1990 — 1994
BCAc, Accounting

Clearwater High School   1986 — 1990
High School, General Studies

Experience
Apex Systems  September 2014 - Present
Vocus  April 2014 - July 2014
United Business Technologies  April 2012 - April 2014
New Horizons Computer Learning Center   October 2011 - March 2012
Angler Restaurant   May 2011 - October 2011
Angler Restaurant   June 2010 - October 2010

Skills
Account Management, Cold Calling, Salesforce.com, Lead Generation, Solution Selling, Microsoft Office, Social Media Marketing, SaaS, Business Development, Direct Sales, Facebook, Managed Print Services

Education
Salisbury University   2006 — 2010
Bachelor of Arts

Experience
New Horizons Computer Learning Center   January 1998 - Present
Metlife Resources  March 1996 - December 1998

Skills
Salesforce.com, SaaS, Cloud Computing, Managed Services, Virtualization, Enterprise Software, Cold Calling, Professional Services, Storage, Unified Communications, VMware, Problem Solving, Strategic Thinking, Thought Leadership, Sales Effectiveness, Sales Management, Entrepreneurship, Key Account Management, Business Strategy, Account Management, Migration Projects, Training ROI, Selling, Management, Training, Networking, Sales Operations, Security, Business Intelligence, Vendor Management, Consulting, Team Management, Business Development, Sales

Education
University of Hartford   1991 — 1995
Bachelor of Arts

Experience
Extra Space Storage  January 2015 - Present
TruGreen  April 2013 - December 2014
CEB  November 2011 - April 2013
Intuit  June 2005 - June 2011
Direct Alliance Corporation - Toshiba   September 2002 - June 2005
Science and Engineering Associates, Inc.   April 1999 - March 2002
New Horizons Computer Learning Center   1997 - 1999

Skills
Learning Management, Organizational..., Training, Leadership Development, Team Building, Workshop Facilitation, Cross-functional Team..., Leadership, Coaching, Customer Experience, Management, CRM, Performance Management, Product Marketing, Sales, Strategy, Employee Engagement, Talent Management, Program Management, Employee Training, Vendor Management, Process Improvement, Change Management, Training Delivery, Call Centers, Consulting, Onboarding, Recruiting, Management Consulting, Talent Acquisition, Needs Analysis

Education
University of California, Los Angeles   1982 — 1987
BA, English, Business Administration emphasis

Experience
Bearing and Drive Systems   January 2014 - Present
MobiCleveland   June 2013 - Present
Xerox  August 2010 - June 2013
New Horizons Computer Learning Center   July 2009 - August 2010
BDI  April 2005 - March 2009
Kaman Industrial Technologies  September 1999 - March 2005

Skills
Sales, Sales Process, Customer Service, Sales Operations, Management, Marketing, Leadership, Time Management, Microsoft Office, New Business Development, Operations Management, Account Management, Budgets, Training, HTML 5, JavaScript, Print Management, Customer Service..., Help Desk Support, Technical Services, Digital Printing, Corporate Training, CSS, Sales Management, Microsoft Word, CSS3, Adobe, Bearings

Education
University of Dayton   2006 — 2007
Bachelor's degree, General Studies- Communications focus; Minor, Business Administration

Edison State Community College   1997 — 1999
Associate's degree

Experience
Union Tank Car Manufacturing (UTLX)   June 2008 - Present
Paragon Casino Resort  June 1999 - June 2008
US Army  October 1986 - March 2005
New Horizons Computer Learning Center   August 1994 - June 2000

Skills
CompTIA A+ Certification, CompTIA Network+, Comp TIA Certified..., Microsoft Certified..., Microsoft Certified..., Networking, IT Management, Training, Management, Customer Service

Education
University of Louisiana at Lafayette   1988 — 1993
Bachelor's degree, Educational/Instructional Technology

Cottonport High School   1983 — 1987

Experience
Big Law - Los Angeles   August 2007 - Present
International Legal Technology Association (ILTA)   August 2014 - Present
Richard Martinez Inc.   December 2006 - July 2009
Williams Lea, Inc.   June 2006 - December 2006
Williams Lea, Inc.   November 2004 - June 2006
Williams Lea, Inc.   September 2001 - November 2004
New Horizons Computer Learning Center   1996 - 2001

Skills
SEO, Team Building, Employee Engagement, Litigation Support, Computer Hardware, Project Management, ITIL, Training, Active Directory, Management, Leadership, Data Center, Customer Service, Time Management, VoIP, Strategic Planning, Technical Support, Data Analysis, System Administration, JavaScript, Team Leadership, Human Resources, Sales, Troubleshooting, Outsourcing, Online Marketing, IT Management, Team Management, Networking, Vendor Management, Software Documentation, Information Technology, SharePoint, Entrepreneurship, Consulting, CRM, Business Analysis, Security, Business Development, Visio, Cloud Computing, Process Improvement, IT Strategy, E-commerce, Analysis

Education
University of Pennsylvania - The Wharton School   2014 — 2014
Professional, Marketing/Marketing Management, General

Google Analytics Academy   2013 — 2013
Professional, Digital Analytics Fundamentals

Stanford University   2013 — 2013
Professional, Management Science and Engineering

University of Maryland College Park   2013 — 2013
Professional, Entrepreneurship/Entrepreneurial Studies

Vanderbilt University - Owen Graduate School of Management   2013 — 2013
Professional, Business Administration and Management, General

The Johns Hopkins University   2012 — 2012
Professional, Computer Software Engineering

University of California, Los Angeles   2002 — 2002
Professional, Information Technology Project Management

Experience
5PE   February 2014 - Present
5 Point Enterprises   January 2011 - February 2014
New Horizons Computer Learning Center   May 2009 - December 2010
Muto Technology   June 2005 - May 2009
Avaya  July 2001 - August 2003
Teco Westinghouse  July 1997 - June 2001
Concordia Universtiy at Austin   August 1994 - May 1997
University of Texas Football   1990 - 1992

Skills
Finance, Management, Accounting, Analysis, Auditing, General Ledger, Financial Reporting, CRM, Microsoft Excel, Forecasting, SEC filings, Account Reconciliation, Policy, Sarbanes-Oxley Act, Team Building, Training, Leadership, Negotiation, Sales, Account Management, Payroll

Education
The University of Texas at Austin - Red McCombs School of Business   1990 — 1993
BBA, Accounting

Experience
C&L Coatings  September 2005 - Present
Caplan College   March 2010 - November 2010
New Horizons Computer Learning Center   August 1997 - August 2005

Skills
MS Project, Budgeting, Team Building, Operations Management, Vendor Relations, Scheduling, Purchasing, Security, Contract Negotiation, Customer Relations, Microsoft Office, Contract Management, Project Planning, Troubleshooting, Problem Solving, Planning, Computer Hardware, Access, Database Administration, Customer Service, Strategic Planning, Contract Negotiations, Active Directory, Proposal Writing, Change Management, Mentoring, Documentation, Supervisory Skills, Cost, Team Leadership, Cost Analysis, Process Improvement, Call Center, Inventory Management, Procurement, Negotiation, Windows, Outlook, Program Management, Software Installation, Administration, Visio, Organizational..., Vendor, Customer Satisfaction, Excel

Education
San Diego State Univ   1970 — 1973

Experience
Amgen  May 2012 - Present
Amgen  January 2006 - May 2012
Medicis  2004 - 2006
Fujisawa  2001 - 2004
Galderma  1998 - 2001
INROADS  1995 - 1998
New Horizons Computer Learning Center   1994 - 1995
Automatic Data Processing  1993 - 1994
KPMG  1988 - 1992

Skills
Pharmaceutical Sales, Rheumatology, Pharmaceutical Industry, Dermatology, Managed Care, Marketing, Project Management, Leadership Development, Change Management, Talent Acquisition, Strategic Thinking, Field Development, Salesforce Training, Product Launch, Sales, Biotechnology, Business Planning, Buy, Hospital Sales, Hospitals, Leadership, Management, Market Access, Nephrology, Osteoporosis, Recruiting, Sales Effectiveness, Sales Force Development, Sales Operations, Selling, Selling Skills, Strategic Planning, Training, Strategy, Sales Management, Cross-functional Team..., Endocrinology, Neurology, Urology, Gastroenterology, Oncology, Cardiology

Education
Texas A&M University-Commerce
MBA, Business Administration and Management, General

Southern Methodist University
Executive and Management Development

University of New Orleans
B.S., Marketing

McDonogh #35 Magnet School

Experience
Reach Pros   May 2008 - Present
Move.com  September 2002 - April 2008
Homestore  September 2002 - April 2008
New Horizons Computer Learning Center   January 2002 - September 2002
Sage Publications  January 1997 - August 2001

Education
Santa Monica College   1988 — 1992

Experience
Warren County Career Center  August 2005 - Present
Butler Tech  September 2004 - June 2011
Butler Tech  August 2004 - August 2005
Warren County Career Center  July 2001 - June 2004
Warren County Career Center  July 1999 - June 2001
Warren County Career Center  October 1998 - June 1999
New Horizons Computer Learning Center   November 1997 - July 1998
Humana Health Plan of Ohio, Inc.   1996 - 1997
American National Insurance  1995 - 1997
Essroc Materials, Inc.   1986 - 1995

Skills
Public Speaking, Teaching, Event Planning, Public Relations, Adult Education, Sales, Marketing, Internet Research, Customer Service, Career Skills, Communication, Leadership Development, Higher Education, Educational Leadership, Program Development, Resume Writing

Education
Wright State University
Masters, Career Technical Education

University of Cincinnati College of Business
Bachelor of Business Administration, Marketing & Management

Springboro High School
College Prep

Experience
NorthEast Electrical Distributors  April 2014 - Present
Navis Learning, North Shore Bank and more   November 2012 - April 2014
New Horizons Computer Learning Center   January 2007 - November 2012
Advent Consulting Group   October 1995 - December 2006
ITT Commercial Finance (now Deutsche Bank)   May 1990 - May 1995

Skills
Job Search Strategies, Resume Writing, Career Counseling, Career Development, Training, Coaching, Professional Development, Business Development, Recruiting, Executive Coaching, Sales, Interviews, Workshop Facilitation, Strategy, Employee Training, Job Search, Non-profits, Technical Recruiting, Higher Education, Program Management, Training Delivery, Job Coaching, Program Development, Staff Development, Customer Service, Talent Acquisition, Leadership Development, E-Learning, Teaching, Applicant Tracking..., Career Management, Instructional Design, Leadership, Human Resources, Workshops, Benefits Negotiation, Onboarding, Personal Branding, Networking, Talent Management, Consulting, Account Management, Time Management, Nonprofits, Organizational..., Adult Education, Marketing

Education
Salem State University   2012 — 2014
Counselling / Industrial and Organizational Psychology

Saint Mary's College of California   1990 — 1992
MBA

University of Massachusetts, Amherst   1980 — 1984
BS, HRTA

Experience
Solo Cup Company / Dart Container Corporate   September 2005 - Present
Sysco Foodservice  July 2000 - August 2004
New Horizons Computer Learning Center   July 1998 - July 2000

Skills
Key Account Development, Key Account Management, National Accounts, Account Management, Consumer Products, Customer Service, B2B, Forecasting, Management, Marketing Strategy, Negotiation, Training, Foodservice Distribution, Plastics, Sales, Pricing

Education
University of Alabama   1990 — 1994
Bachelor's Degree, Political Science, International Studies, Eastern European Studies

Experience
Fire Chaplain   January 2009 - January 2013
Wide Awake! Ministries   April 2009 - March 2010
Koinonia Bible Fellowship   February 2008 - March 2010
Ordained in 2005   August 2004 - March 2010
New Horizons Computer Learning Center   June 2004 - June 2007
Digital Originals Web Design   February 2002 - January 2007
Calvary Chapel Portland Oregon   2004 - 2006
TVFR   August 2004 - August 2005

Skills
Published Author, Chaplaincy, Public Speaking, Teaching, Mediation, Policy, Negotiation, Administration, Workshop Facilitation, Web Design, Editing, Leadership Development, Weddings, Funerals, Veterans, Customer Service

Education
New Horizons Computer Learning Center   2006 — 2007
Microsoft Certified Professional

School of Ministry Graduate Ordained   2004 — 2005
Associate's degree

Seminole Community College   1986 — 1987
Associate of Science (A.S.)

Harris County Community College   1982 — 1983
EMT

Experience
Miller and Associates  June 2000 - November 2001
New Horizons Computer Learning Center   May 1999 - May 2000
Lumber Insurance Company   June 1998 - May 1999
Lumber Insurance Companies  June 1997 - May 1998

Education
Stockton University   1995 — 1997
Teaching Certification, Elementary Education

Stockton University   1991 — 1996
BA, Literature

Experience
Pure Storage  April 2013 - Present
EMC  January 2012 - April 2013
HP  November 2010 - January 2012
Dell  February 2006 - November 2010
Dell  September 2004 - January 2006
Dell  February 2003 - September 2004
Dell  December 2000 - January 2003
New Horizons Computer Learning Center   August 1996 - November 2000

Education
Texas Tech University
BA, Political Science

Garland High School

Experience
New Horizons Computer Learning Center   August 2007 - January 2008
General Binding Corporation  December 2002 - May 2007
General Binding Corporation  August 2000 - December 2002
General Binding Corporation  October 1997 - August 2000

Skills
Marketing, Sales, Salesforce.com, Process Improvement, Strategic Planning, Recruiting, Customer Satisfaction, Selling, Key Account Management, Sales Operations, Project Management, Management, Customer Service, Cold Calling, Negotiation, Medical Devices, Customer Retention, Payroll, CRM, Healthcare, Pricing, Contract Negotiation, Operations Management, Account Management, Inside Sales, Sales Management, B2B, Microsoft Excel, Team Leadership, Cross-functional Team..., Forecasting, Training, Sales Process, Capital Equipment, Business Development, Leadership, New Business Development, Business Strategy, Sales Presentations, Solution Selling, Direct Sales, Team Building

Education
University of Illinois at Chicago   1990 — 1996
Bachelors Degree, Teaching of History

Experience
Stony Brook University  2012 - Present
New Horizons Computer Learning Center   2008 - 2012
American Home Mortgage  December 2001 - August 2007
Long Island Savings Bank  1985 - 1999

Skills
Active Directory, Troubleshooting, Disaster Recovery, XP

Education
Suffolk County Community College   1990 — 1994

Experience
TigerDirect  January 2015 - Present
New Horizons Computer Learning Center   January 2004 - February 2013
SAP  1994 - 2000

Skills
Solution Selling, Account Management, Consultative Selling, New Business Development, Disaster Recovery, Integration, Program Management, Project Management, Vendor Management, Management, Training

Education
The Ohio State University   1983 — 1986

Experience
Absloute Moving Systems   June 2011 - Present
ADS Document Services   May 2009 - June 2011
Princeton Disc   July 2005 - November 2007
New Horizons Computer Learning Center   2000 - 2005

Skills
Solution Selling, Account Management, Sales, Team Building, New Business Development, Customer Service, Sales Process, Management, Operations Management, B2B, Analysis, CRM, Strategic Planning, Training, Sales Operations, Leadership, Customer Satisfaction, Cross-functional Team...

Education
Rutgers University-New Brunswick   1982 — 1987

Experience
3D Training and Consulting   1994 - Present
Wheaton Park District  1994 - 2012
DePaul University  1996 - 2011
ComEd  2007 - 2009
MicroTrain Technologies  2006 - 2008
New Horizons Computer Learning Center   2005 - 2007
Klondike Ice Cream   1984 - 1993
PepsiCo  1982 - 1984
General Foods, Warner Lambert   1978 - 1982

Education
The University of Connecticut
MBA

Virginia Polytechnic Institute and State University
BS, Industrial Engineering/Operations Research

Experience
New Horizons Computer Learning Center   February 1998 - Present
New Horizons CLC  1998 - Present

Skills
Solution Selling, Sales Process, Salesforce.com, Selling, Direct Sales, Account Management, Sales, Sales Management, Cloud Computing, Training, IT Solutions, Change Management, Buskiness Skills, Microsoft Office..., VMware Training, Cisco Training, .NET Training, Enterprise Solutions, Cold Calling, Employee Training, B2B, CRM, Networking, Enterprise Software, Project Management, Lead Generation, Managed Services, SaaS, Sales Operations, Strategic Partnerships, Microsoft Office

Education
The University of Memphis

Experience
T-Mobile  May 2014 - August 2015
General Dynamics Information Technology  September 2013 - April 2014
Vox Mobile  June 2010 - September 2013
Vox Mobile  June 2010 - July 2012
New Horizons Computer Learning Center   June 2009 - June 2010
National City Bank  July 2003 - December 2007
National City Bank  February 2002 - July 2003
National City Bank  November 1998 - February 2002
National City Bank  November 1997 - October 1998
National City Bank  January 1995 - November 1997

Skills
Active Directory, Troubleshooting, XP, Windows 7, Windows Server, Blackberry Enterprise..., Blackberry OS, ActiveSync, MobileIron, Mobile Devices, GOOD for Enterprise, Zenprise, Airwatch, Parature Ticketing..., Android, Apple OS, Remedy Ticketing System, Heat Ticketing System, Service Now Ticketing..., McAfee, MaaS360, Microsoft Office, System Administration, Blackberry, Operating Systems, Windows XP

Education
Academy of Learning-Gatlin Education   2009 — 2010
MSCA Windows 2003 Online Course

The University of Akron   1989 — 1994
Bachelor, Industrial Management, Computer Technology

Bryant & Stratton College
Associate, MicroComputer System Management

Experience
Stewart Title  October 2008 - Present
PropertyInfo Corporation, a Stewart Company  2005 - October 2008
Stewart Transaction Solutions  2003 - 2005
Landata Systems, Inc., a Stewart Company   1999 - 2003
New Horizons Computer Learning Center   1997 - 1999

Skills
Business Analysis, SharePoint, Training, Software Project..., Requirements Analysis, Visio, Process Improvement, Vendor Management, E-Learning, Change Management, Integration, System Administration, SDLC, Business Process..., Software Documentation, Management

Education
Trinity University
B.S., Business Administration, Management and Marketing

Experience
DoubleTree Hotel  June 2010 - Present
New Horizons Computer Learning Center   February 2010 - June 2010
Dolce International  June 2000 - May 2008
Westin O'Hare  May 1998 - June 2000
O'Hare Hilton   July 1994 - May 1998

Skills
Team Building, Food & Beverage, Hospitality Industry, Hospitality, Hotels, Customer Satisfaction, Microsoft Office, Inventory Management, Event Planning, Restaurants, Customer Service, Microsoft Word, Event Management, Hospitality Management, Hotel Management, Leadership, Program Management, Revenue Analysis, PowerPoint, Management, Hiring

Education
University of Houston   1990 — 1994
Bachelor of Science (BS), Hotel/Restaurant Management

Experience
5 Point Enterprises   October 2012 - Present
5Pointenterprizes Corporate Office to New Horizons Computer Learning Centers   1999 - Present
5 Point Enterprise/New Horizons   1999 - Present
New Horizons Computer Learning Center   August 1999 - January 2010

Skills
Accounting, Sarbanes-Oxley Act, Revenue Recognition, General Ledger, Sales Management, Leadership, Training, Salesforce.com, Management, Great Plains Software, Process Improvement, Financial Statements, Accounts Receivable

Education
The University of Texas at San Antonio   1981 — 1983

Experience
NTT DATA  November 2004 - Present
Institute for Law and Justice  September 2000 - January 2003
New Horizons Computer Learning Center   August 1998 - September 2000

Skills
Lectora, Help Desk Support, Manual Development, E-Learning, Instructor-led Training, Teaching, Adobe eLearning Suite, Adobe Acrobat, Adobe Audition, Sound Editing, Camtasia, Snagit, iSpring, Snap, Classroom, Adult Education

Education
American Military University   2009 — 2012
M.S., Criminal Justice

Stephen F. Austin State University   1990 — 1995
BSIS, Interdisciplinary Studies

Experience
Douglas County School District  August 2008 - Present
New Horizons CLC  January 1998 - August 2008
New Horizons Computer Learning Center   1998 - 2008

Skills
Educational Technology, Instructional Design, Instructional Technology, E-Learning, Classroom, Training, CSS, Dreamweaver, Web Design

Education
University of Colorado Denver   2006 — 2008
Masters, Information and Learning Technologies

Experience
Qualigence International  October 2013 - Present
Staples Advantage  February 2010 - September 2013
New Horizons Computer Learning Center   March 2009 - February 2010
New Horizons Computer Learning Center   August 2007 - March 2009
The Hertz Corporation  July 2005 - March 2007

Skills
Account Management, Sales, New Business Development, Direct Sales, Sales Management, CRM, Cold Calling, Management, Recruiting, Time Management, Sales Operations, Technical Recruiting, Consulting, Team Building, Customer Retention

Education
University of Michigan-Dearborn   2003 — 2005
BBA, Marketing

Schoolcraft College   2001 — 2003
Associate's Degree, Advertising

Experience
United Data Technologies  October 2014 - Present
New Horizons Computer Learning Center   2009 - Present
New Horizons Computer Learning Center of Chattanooga   1995 - 2009

Skills
Project Management, Business Development, Account Management, Team Building, Process Improvement, New Business Development, Strategic Planning, Security, Solution Selling, Microsoft SQL Server, SharePoint, Training, Windows Server, Networking, Virtualization, Cloud Computing, Active Directory, Vendor Management, Network Administration, Team Leadership, Disaster Recovery, System Administration, Business Analysis, Integration, Data Center, CRM, Information Technology, Troubleshooting, Management, Business Intelligence, IT Management, Program Management, IT Strategy, SaaS, Microsoft Technologies, Leadership, Telecommunications, Enterprise Software, IT Operations, Databases, Visio, ITIL, Software Documentation, Servers, Network Security, Consulting, VoIP, VMware, Cisco Technologies, IT Service Management

Education
The University of Tennessee at Chattanooga   1988 — 1992
BS, Marketing & Sociology

Experience
Hillwood  July 2015 - Present
CBRE UCR  February 2014 - July 2015
Prescott Realty Group  March 2013 - February 2014
Lincoln Harris CSG  May 2006 - March 2013
Ryan & Company  September 2005 - May 2006
New Horizons Computer Learning Center   June 2000 - August 2005

Skills
Financial Reporting, Accounting, Financial Analysis, Tax, Accounts Receivable, Account Reconciliation, Accruals, Accounts Payable, Auditing, Bank Reconciliation, Finance, General Ledger, Invoicing, Journal Entries, Microsoft Excel, Microsoft Office, Variance Analysis

Education
The University of Texas at Dallas   2015 — 2017
Master's degree, Accounting

The University of Texas at Dallas
B.S., Finance

Experience
On Time Logistics   September 2014 - Present
Rexel Holdings USA, Corp.   December 2013 - July 2014
W.W. Grainger   July 2011 - December 2013
Technology 101   September 2009 - August 2010
New Horizons Computer Learning Center   February 2009 - August 2009
DaySpring Cards, Inc   October 2000 - September 2008
DaySpring Cards, Inc   January 1998 - October 2000
DaySpring Cards, Inc   November 1996 - January 1998
Crossroads Entertainment   April 1994 - September 1996
Weir's Furniture  November 1990 - April 1994

Skills
Strategic Planning, Account Management, Sales, Marketing, Event Management, Team Building, New Business Development, Project Management, Marketing Strategy, Public Relations, Training, Strategy, Management, Leadership, Advertising, Program Management, Customer Service, Budgets

Education
University of Arkansas   1985 — 1990
BSBA, Marketing

Fayetteville High School   1982 — 1985

Experience
Chattanooga State Community College  January 2013 - August 2014
Chattanooga State Community College  November 2010 - December 2012
Tennessee Department of Labor and Workforce Development  August 2010 - November 2010
New Horizons Computer Learning Center   March 2007 - May 2010
Tennessee Department of Labor and Workforce Development  July 2005 - March 2007
Spherion  October 2004 - February 2005
Tennessee Valley Authority  January 2001 - April 2004
Tennessee Valley Authority  May 2000 - January 2001

Skills
Instructional Design, Learning Management, E-Learning, Teaching, Instructor-led Training, Recruiting, Staff Development, Process Improvement, Career Development, Adult Education, Training, Employee Training, Public Speaking, New Hire Orientations, Career Counseling, Customer Service

Education
University of Tennessee-Knoxville   1992 — 1994
M.S., Curriculum and Instruction

University of Tennessee-Knoxville   1990 — 1992
B.A., English

The University of Memphis   1988 — 1989
General Studies

Experience
Self Employed Independent Consultant  September 2001 - Present
New Horizons Computer Learning Center   1994 - 1996

Skills
Management, Customer Service, Creative Direction, SQL, Software Development, Microsoft SQL Server, HTML, Microsoft Office, Project Management, Access, SharePoint, Quality Assurance, Visio, Time Management, Teaching, Team Leadership, Analysis, Web Design, Program Management, Windows, Business Analysis, Microsoft Excel

Education
Southwestern University   1981 — 1985
Bachelor of Business Administration (BBA), Finance & Economics

Weatherford High Scool, Weatherford, TX   1978 — 1981

Experience
INDECARE In-Home Care   November 2006 - Present
New Horizons Computer Learning Center   October 2002 - August 2006
Xerox  December 1986 - October 2002

Skills
Solution Selling, Healthcare, Sales Management, Account Management, Hospitals, Home Care, Nursing, Seniors, Rehabilitation, Compassion, Strategic Planning, Team Building, Sales, Sales Operations, Marketing, Time Management, Healthcare Consulting, Leadership, Medicare, Elder Care, Selling, Program Management, Healthcare Management, Managed Care, New Business Development, Alzheimer's disease, Medicaid, Training, Contract Negotiation, Small Business, Strategic Partnerships, Executive Management, Long-term Care, Healthcare Industry, Cold Calling, Lead Generation, Direct Sales, Business Development, Start-ups, Sales Process, Strategy, Salesforce.com, Sales Presentations, Coaching, B2B, CRM, Professional Services, Customer Retention, Entrepreneurship, SaaS

Education
University of California, Davis   1980 — 1984
Bachelor of Science, Managerial Economics

Experience
Lyons Consulting Group  February 2015 - Present
Doner  August 2014 - January 2015
Ignite Social Media  May 2014 - August 2014
MRM worldwide  February 2013 - May 2014
Sales Control Systems   April 2010 - January 2013
Mckesson Pharmacy Systems & Automation  November 2009 - February 2010
New Horizons Computer Learning Center   November 2007 - February 2009

Skills
XP, Troubleshooting, Team Leadership, HTML 5, CSS, JavaScript, Dreamweaver, jQuery, Illustrator, Flash, Photoshop, LESS css, User Experience, Web Development, MySQL, HTML, HTML5, Demandware, Web Design, Customer Service, Training, Management, Web Applications, PHP

Education
Schoolcraft College   2010 — 2013
Web Specialist, Website Development

New Horizons Computer Learning Center   2007 — 2007
Computer Information Systems

Experience
Self Employed  2008 - Present
Technical Training Resources   1999 - 2011
Vortex Data Systems  2002 - 2006
New Horizons Computer Learning Center   1995 - 1998
New Horizons Computer Learning Center   1995 - 1998

Skills
Perl, Operating Systems, Windows, Networking, Instructor-led Training, Security, Training, Troubleshooting, Technical Writing, Software Documentation, Linux, Python, TCP/IP, Project Management, Network Design, System Administration, HTML, Program Management, Team Building, Microsoft Office

Education
University of California, San Diego

Experience
Grossmont Union High School District  February 2009 - Present
Grossmont Union High School District  June 2002 - February 2009
MicroSkills  January 2001 - June 2002
New Horizons Computer Learning Center   1999 - 2001
Flagcrafters   September 1997 - 1999
San Diego Unified School District  July 1989 - September 1997
City of San Diego  1990 - 1993

Skills
Active Directory, Windows Server, Google Apps, Windows System..., OS X, Mac OS X Server, Adobe Creative Suite, Technical Support, Lightspeed, Graphic Design, Adobe Acrobat, Employee Training, Network Administration, Small Business Server, Mac OS, Apple iOS, Mobile Devices, Android

Education
San Diego State University-California State University   1993 — 1997
BA, Graphic Design

San Diego State University-California State University   1993 — 1997
Bachelors of Arts in Applied Arts and Sciences, Graphic Design

Experience
New Horizons Computer Learning Center   2010 - Present

Education
Stony Brook University   1997 — 1999
Business

Experience
Today & Tomorrow Educational Foundation   January 2013 - Present
Girl Scouts  December 2010 - September 2011
New Horizons Computer Learning Center   March 2009 - August 2010
Clear Channel Communications  July 2004 - January 2009
United Negro College Fund  April 2001 - July 2004
ECHO Children's Home   2000 - 2002
ECHO Children's Home   2000 - 2002
NBA-ECHO/Emergency Children's Home   January 1997 - February 2001
United Negro College Fund  January 1994 - January 1998
Living & Learning for   January 1991 - January 1994

Skills
Social Media, Fundraising, Grant Writing, Leadership, Event Management, Marketing Communications, Press Releases, Program Management, Grants, Budgets, Newsletters, Proposal Writing, Marketing, Advertising, Online Advertising, Recruiting, Research, Management, Leadership Development, Community Outreach, Program Development, CRM

Education
Southern Illinois University   1980 — 1982
Bachelor of Science, Speech Communication

Texas Christian University   1978 — 1979
Mass Communications

Most Holy Rosary

Sumner High School

Experience
Kay's Painting   April 2014 - Present
Bertz Sports Bar and Grill   May 2012 - Present
Sanford Health  June 2006 - May 2012
New Horizons Computer Learning Center   June 1998 - November 2005
New Horizons Computer Learning Center   June 1998 - November 2005

Skills
Management, Training, Public Speaking, Microsoft Word, Leadership, Team Leadership, Sales, Outlook, Event Planning, Software Documentation, Painting

Education
The University of South Dakota   1997 — 1999
Master of Arts (MA), Information Technology

The University of South Dakota
BA, Speech Communication and German

Experience
one source  2010 - 2013
MindSHIFT Technologies, Inc.   2007 - 2009
New Horizons Computer Learning Center   2006 - 2007
True Advantage, Inc.   2001 - 2006
Warren, Gorham and Lamont, Inc.   1998 - 2000

Education
Seton Hall University   1972 — 1976
Bachelor of Science, Political Science and Government, 3.5