Norstan Communications
Industry: Company
DescriptionFounded: 1974 Subsidiaries: Black Box Network Services, Parent organization: Norstan, Inc
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Norstan Communications Employees
Wedge Networks Inc. October 2014 - Present
Extreme Networks February 2013 - January 2014
Lantana Communications February 2011 - February 2013
Symmetricom 2005 - 2011
Symmetricom 2005 - 2009
Source Incorporated 2003 - 2005
Norstan Communications 2002 - 2003
Jovial Test Equipment 2001 - 2001
Nortel Networks 1988 - 2001
Skills
Competitive Analysis, Solution Selling, Business Development, Telecommunications, Direct Sales, Strategy, Sales Operations, New Business Development, CRM, Start-ups, Contract Negotiation, Marketing Strategy, Selling, Business Planning, Sales, Strategic Planning, Product Development, Management, P&L Management, Marketing, Channel, Return on Investment, Market Penetration, Budgets, Major Account..., Market Evaluations, Leadership, Unified Communications, Mobile Devices, Data Center, Strategic Partnerships, Channel Partners, Wireless
Education
The University of Texas at Arlington - College of Business
BBA
Pearson Education January 2011 - Present
AEGON 2007 - December 2010
Transamerica 2007 - December 2010
AEGON USA January 2005 - November 2007
Norstan Communications 2003 - 2004
City of Cedar Rapids March 1998 - July 2003
Norstan Communications 1998 - 2003
Norstan Communications 1997 - 1998
MCI 1989 - 1997
Skills
Strategic Planning, Documentation, Customer Relations, Requirements Analysis, Problem Solving, Operations Management, Project Management, Software Development..., Business Relationship..., Strategic Communications, Communications Audits, Telecommunications..., Telecommunications..., Assessment Delivery, Technology Needs..., Software Documentation, Strategy, Business Process, Process Improvement, Business Analysis, Customer Service, Budgets, Telecommunications, Risk Management, Information Technology, Project Portfolio..., Management, Leadership, MS Project, Outsourcing, Analysis, Enterprise Software, Requirements Gathering, SDLC
Education
Project Management Institute 2009 — 2009
PMP, Project Management
The George Washington University - School of Business 2005 — 2008
Master's Certificate, Project Management
University of Northern Iowa 1985 — 1989
Bachelor of Arts, Marketing, Advertising Specialization
Oracle April 2015 - Present
Interactive Intelligence April 2013 - April 2015
i2, Inc. February 2011 - March 2013
UTOPY, Inc. January 2010 - February 2011
Convergys January 2007 - January 2010
Nuasis March 2004 - December 2006
Norstan Communications January 2001 - January 2004
Aspect Software January 1997 - January 2001
Octel Communications January 1991 - January 1997
ROLM January 1982 - January 1991
Skills
CRM, Call Centers, Professional Services, Telecommunications, New Business Development, Sales Operations, Account Management, IVR, Sales Process, Selling, Start-ups, Sales, Leadership, CTI, Sales Management, SaaS, Enterprise Software, Contact Centers, Call Center, Unified Communications, ACD, Solution Selling, Telepresence, Cloud Computing, Direct Sales, Managed Services, Strategic Partnerships, Enterprise Solution..., Customer Service, Complex Sales, High Technology Sales, Consulting
Education
The University of Texas at Austin 1972 — 1976
Bachelor of Science, Advertising
Supper Time with Josephine 2012 - Present
The Spa at Pilgrim May 2007 - Present
Journey Solutions, LLC June 2005 - Present
Norstan Communications 1997 - 2000
Norstan Communications 1996 - 1997
Norstan Communications 1995 - 1996
Skills
Microsoft Office Suite, HTML, JavaScript,..., Access,, C++, Unix/Linux, Siemens Certified, Call Center, PBX, Aspect Certified, Call Center systems, Leadership, Leadership Development
Education
University of Phoenix 2004 — 2005
Management Certification, Call Center Management
University of Phoenix 2000 — 2004
Bachelor of Science (B.S.), Information Technology
JCPenney March 2014 - Present
JCPenney October 2006 - Present
Lowe's Home Improvement September 2003 - November 2005
MCI Worldcom July 2000 - August 2003
Black Box Network Services January 1999 - August 1999
Norstan Communications May 1996 - December 1998
GRE Insurance Group 1985 - 1995
Skills
Customer Service, Management, Sales, Telecommunications, Project Management, Account Management, Microsoft Office, Shipping & Receiving, Retail Replenishment, Pricing, Property & Casualty..., Office Administration, Telephone Skills, Premise Wiring, Switchboard Operator
Education
University of Cincinnati 1983 — 1985
Business & Computer Mgmt
University of Oklahoma September 2012 - Present
University of Oklahoma Outreach September 2011 - September 2012
Marilyn Korhonen dba Nexus Consulting 1994 - August 2011
The Grant Coaches 2011 - 2011
Education Service Center Region XIII 1995 - 2010
Houghton Mifflin 1998 - 2007
Norstan Communications 1999 - 2001
Texas A&M University 1991 - 1993
University of Oklahoma 1989 - 1991
Skills
Grant Writing, Program Development, Nonprofits, Community Outreach, Higher Education, Leadership, Public Speaking, Coaching, Strategy, Analysis, Strategic Partnerships, Organizational..., Non-profits, Cross-functional Team..., Emotional Intelligence, Strategic Thinking, Research Development, Business Development, Professional Mentoring, Partner Development, Ideas Development, Connecting People, Problem Solving, Persuasiveness, NSF, Interdisciplinary..., Team Building..., Proposal Management, Government Proposals, Strategic Alliances, Community Connections, New Business Development, Public-private..., Teaching, Adult Education, Proposal Writing, Grants, Distance Learning
Education
University of Oklahoma 1983 — 1994
Ed.D., Adult and Higher Education
West Texas A&M University 1981 — 1983
Education
Dalhart High School 1977 — 1981
Arrow Systems Integration January 2014 - Present
Avaya 2011 - 2013
Avaya 2005 - 2011
Comm-Works 2003 - 2005
Norstan Communications 1998 - 2003
Gartner 1993 - 1998
Skills
Unified Communications, Negotiation, Strategy, Global Business..., Branding & Identity, VoIP, Solution Selling, Sales Management, Channel, Contact Centers, Telecommunications, Direct Sales, Call Center, New Business Development, Account Management, Avaya, Vendor Management, CTI, Call Centers, Selling, Managed Services, CRM, Channel Partners, Professional Services, Enterprise Software, Avaya Technologies, Business Development, Telephony, Team Management, Strategic Partnerships, Networking, Management, SaaS
Education
University of Minnesota - Carlson School of Management 1988 — 1993
BS - Marketing, Minor in Italian
University of Saint Thomas
Executive MBA, Business Administration and Management
Villanova University
2 Day Executive Program, Strategic Finance
Publicis Touchpoint Solutions, Inc. February 2012 - Present
CleveX Inc. March 2009 - January 2012
GlaxoSmithKline February 1992 - December 2008
Norstan Communications 1990 - 1992
Skills
Competitive Analysis, Sales Operations, Sales, Salesforce.com, Medical Devices, Managed Care, CRM, Analysis, Selling Skills, Sales Process, Training, Pharmaceutical Sales, Product Launch
Education
The Ohio State University - The Max M. Fisher College of Business 1982 — 1986
BSBA, Marketing
Heathbrook Technologies April 2012 - Present
TelePro Communications, Inc. November 2005 - April 2012
Global Crossing April 2003 - September 2005
XO Communications April 2001 - April 2003
Norstan Communications March 2000 - April 2001
MCI 1993 - 2000
Skills
Managed Hosting, Private Line, Co-location, MPLS, Long Distance, SIP Trunking, PRI, Hosted Services, Ethernet, Metro Ethernet, Managed Services, Unified Communications, Data Center, VoIP, Video Conferencing, Call Centers, IVR, Telephony, Telecommunications, WAN, Cisco Technologies, Enterprise Software, CRM, Selling, Networking, Solution Selling, Sales Operations, IP, Start-ups, T1, SIP, Cloud Computing, Wireless, Network Design, Channel Partners, Professional Services, Direct Sales, LAN-WAN, Internet Services, Avaya, Sales Engineering, Optical Fiber, MPLS Networking, Broadband, Salesforce.com, Fiber Optics, Sales
Education
University of Minnesota-Twin Cities 1975 — 1980
Bachelor, Business Administration
PSAV March 2015 - Present
Schomp BMW July 2014 - February 2015
McDonald Automotive Group April 2013 - July 2014
5280 Digital August 2011 - April 2013
Integrated Media Systems August 2010 - August 2011
The Garage Whisperer 2006 - 2008
SBC 2001 - 2005
VTEL 1999 - 2000
View Tech 1997 - 1999
Norstan Communications 1991 - 1996
Skills
Video Conferencing, Integration, System Design, Unified Communications, AV, Digital Signage, Telepresence, Video, Audio Conferencing, Tandberg, Streaming Media, Crestron, Sound, Digital Video, Professional Audio, Broadcast, Direct Sales, Projectors, Solution Selling, Video Production, Audio Engineering, Extron, HD Video, Broadcast Engineering, Multimedia, IPTV, Selling, Sales Management, Networking, Consumer Electronics, Telecommunications, Broadcast Television, Sales, Account Management, Management, New Business Development, Strategic Partnerships, Channel Partners, Sales Operations
Education
University of Arizona 1984 — 1987
Bachelor of Arts (BA), Radio and Television
Ubiquity Marketing Group September 2012 - Present
Executive Boutique Suites December 2006 - Present
Xsellerration Sales and Marketing 2004 - 2006
Excel Management Systems 1993 - 1997
Norstan Communications 1991 - 1993
Honeywell Bull 1988 - 1990
Wang Laboratories 1986 - 1988
Skills
Marketing, Hotels, Event Planning, Team Building, Customer Service, Public Speaking, Strategic Planning, Public Relations, Event Management, Leadership Development, Social Media, Marketing Strategy, Microsoft Office, Leadership, Budgets, Social Networking, New Business Development, Coaching, Sales Management, Social Media Marketing, Management, Sales, Small Business, Business Development, Negotiation, Strategy, Account Management, Entrepreneurship
Education
Ohio State University -Columbus 1975 — 1980
Bachelor of Business Administration (B.B.A.) Marketing, Marketing/Marketing Management, General
The Ohio State University 1975 — 1980
Time Warner Cable Business Class October 2011 - Present
Time Warner Cable Business Class January 2010 - February 2012
Time Warner Cable 2003 - January 2010
Norstan Communications 1999 - 2003
Norstan 1999 - 2001
Skills
Fiber, PBX, VoIP, Telecommunications, Broadband, Contract Negotiation, Unified Messaging, PRI, Metro Ethernet, IP, MPLS, WAN, Unified Communications, Solution Selling, Ethernet, Consultative Selling, Telephony, Call Center, Colocation, Cisco, Wireless, RFP, Managed Services, Contract Negotiations, WiFi, Fiber Optics, Salesforce.com, Routing, QoS, Cold Calling, T1, Account Management, Telecommunication..., Network Design, SIP, Managed Security..., Direct Sales, Tactical Sales, K-12, Telcommunications, Convergence, Complex Solutions, Enterprise..., Carriers, Public Speaking, State Government, City Government, Optical Fiber, Selling
Education
University of St. Thomas 1986 — 1988
BA, Finance
University of Minnesota-Twin Cities 1984 — 1987
AT&T April 1994 - Present
The Gas Pump Jockeys 2003 - Present
Cimarron July 1983 - January 2003
Norstan Communications October 1992 - April 1994
MCI February 1987 - October 1992
Skills
Telecommunications, Account Management, Solution Selling, Sales Management, Marketing, VoIP, Sales, Wireless, Managed Services, Unified Communications, Direct Sales, Program Management, Selling, B2B, Leadership, Management, Call Centers, Strategic Partnerships, Mobile Devices, Customer Retention, SaaS, Product Marketing
Education
Xavier University - Williams College of Business 1977 — 1984
MBA, Marketing
The Ohio State University - The Max M. Fisher College of Business 1970 — 1974
B.S.B.A, Marketing
Bishop Hartley High School 1966 — 1972
College Prep, College Prep
ChoiceStream 2015 - Present
Grocery Shopping Network February 2013 - August 2015
ValueClick November 2010 - February 2013
MyPoints.com May 2009 - November 2010
North American Membership Group March 2008 - February 2009
Q Interactive (formerly Coolsavings, Inc) September 2000 - March 2008
Norstan Communications September 1998 - September 1999
Skills
Lead Generation, New Business Development, Marketing, Sales, Interactive Advertising, Interactive Marketing, SEM, Digital Marketing, Affiliate Marketing, Integrated Marketing, Online Marketing, Online Advertising, Advertising, Email Marketing, Social Media Marketing, CRM, Strategy, Brand Management, Media Buying, Mobile Marketing, Selling, Direct Marketing, Sales Operations, Digital Strategy
Education
The University of Kansas 1994 — 1998
Bachelor of Science, Business Communications
Saint Paul Area Chamber of Commerce January 2010 - Present
Rotary Club of Saint Paul July 2015 - Present
Beyond the Yellow Ribbon January 2012 - Present
Rotary Club of Saint Paul July 2013 - June 2015
Saint Paul Area Chamber of Commerce February 2008 - December 2010
Northern Voices 2008 - February 2010
techbarn.com November 2006 - June 2007
Archway Merchandising Services January 2004 - October 2006
The Connection April 2001 - January 2004
Norstan Communications July 1998 - April 2001
Skills
New Business Development, Leadership, Staff Development, Call Center, Sales, Recruiting, Community Organizing, Customer Service, Referrals, Program Management, Social Media Marketing, Target Marketing, Merchandising, Corporate Communications, Management, Public Relations, Strategic Planning, Team Leadership, Selling, Social Media, Marketing Communications, Training, Integrated Marketing, B2B Marketing, Marketing Strategy, Event Planning, Customer Satisfaction, Staff Management, Team Building, Email Marketing, Marketing, Budgets, Trade Shows, Advertising, Account Management, Public Affairs, Public Speaking, Nonprofits, Event Management, Lead Generation, Salesforce.com, Media Relations, Volunteer Management, Fundraising, Strategic Communications, Sponsorship, Newsletters, Social Networking, Community Development, Community Outreach
Education
University of Minnesota-Twin Cities 1994 — 1998
Bachelor of Arts, Journalism
Fridley Senior High 1990 — 1994
Unify October 2013 - Present
Shared Technologies / Arrow S3 2004 - 2013
Norstan Communications 2002 - 2004
Williams Communications Solutions 1997 - 2000
Skills
Solution Selling, Managed Services, VoIP, Wireless, Telephony, Telecommunications, Call Centers, Cloud Computing, SIP, IP, Direct Sales, Unified Communications
Education
The University of Texas at El Paso
Bachelor of Arts (B.A.), English Literature
Chem-Materials Company January 2014 - Present
PNC Financial Services Group September 2007 - January 2014
Verizon Business January 2000 - September 2007
Norstan Communications October 1999 - March 2000
Digital and Analog Design September 1995 - October 1999
Marriott April 1995 - September 1995
Ohio State University 1990 - 1995
Skills
Servers, Telecommunications, Troubleshooting, ITIL, Management, Networking, Data Center, Switches, Software Installation, Call Center, VMware, Microsoft Office
Education
The Ohio State University 1990 — 1995
Bachelor of Science, Hospitality Management
HigherGround Inc October 2003 - Present
Startel Corporation December 2001 - October 2003
IntegraTRAK Corp. April 1994 - December 2001
Norstan Communications March 1992 - December 1994
Moscom Corporation March 1991 - January 1992
Infortext Systems October 1985 - March 1991
Dictaphone Corporation March 1982 - April 1985
Skills
International Sales, CTI, Business Planning, Telecommunications, Call Center, VoIP, Unified Communications, Strategic Planning, New Business Development, Telephony, Channel, Cloud Computing, Solution Selling, Start-ups, Sales Management, Account Management, Managed Services, Strategic Partnerships, Business Development, Professional Services, Direct Sales, Enterprise Software, Major Accounts, Customer Acquisition, Go-to-market Strategy, Selling, Business Intelligence, Product Marketing, Program Management, Wireless, Salesforce.com, CRM, Product Management, Competitive Analysis, Leadership, Management, Channel Partners, Cold Calling, Sales, Marketing, Lead Generation, Networking, Sales Presentations, Strategy, Business Alliances, Vendor Management, Call Centers, Sales Process
Education
The Ohio State University - The Max M. Fisher College of Business 1976 — 1980
BSBA, Accounting
John Deere Teradata Learning WebEx AdministratorAbacus Group, LLCOctober 2014 - March 2015
Derco Aerospace January 2014 - August 2014
Absolute Payroll Inc. September 2013 - December 2013
Robert Half Technology September 2010 - June 2013
Milwaukee Appliance Company August 2009 - September 2010
Rockwell Automation December 1997 - April 2009
Norstan Communications September 1996 - June 1997
UMB FINANCIAL CORP (formerly Sunstone Financial Group) – Transfer Agency, Milwaukee, WI February 1995 - June 1997
Milwaukee Stove 1990 - 1992
Skills
Video, Audio, Webinars, Telecommunications, Procurement, Customer Service, Daily Operations, Microsoft Office, Multimedia, Call Center, Video Conferencing, Billing, Word, Microsoft Word, Collaboration, Call Centers, Invoicing, Salesforce.com, Process Improvement, Visio, Access, Project Planning, Training, Project Management, Software Documentation, Information Technology, Troubleshooting, Integration, Sales
Education
University of Phoenix 2014 — 2017
Bachelor of Business Administration (BBA), Business Administration and Management, General
Milwaukee Area Technical College, UWM Extension 1986 — 2008
A+, N+, CCNT, Telecommunications and Networks
OpenStack August 2014 - Present
Dell February 2011 - Present
Lynnhurst Neighborhood Association February 2012 - February 2014
Compellent Technologies December 2002 - February 2011
Veracity Communications 2001 - 2002
Envoda 2000 - 2001
Norstan Communications 1998 - 2000
Target Corporation 1997 - 1999
Skills
Storage, Virtualization, Storage Virtualization, Cloud Computing, Fibre Channel, iSCSI, Linux, Deduplication, Data Center, VMware, Storage Area Networks, Enterprise Storage, SAN, Compellent, NAS, High Availability, Storage Management, Cluster, Storage Architecture, Storage Solutions, System Architecture, Microsoft Exchange, VMware ESX, Disaster Recovery, Replication, Server Architecture, Servers, Brocade, SCSI, Solaris
Education
University of Phoenix 2003 — 2005
Audio Visual Innovations December 2003 - Present
AVI-SPL 2003 - Present
Norstan Communications 1995 - 2003
Skills
Video Conferencing, Unified Communications, Telepresence, Integration, Digital Signage, Solution Selling, Managed Services
Education
University of New Orleans 1983 — 1984
Target September 2008 - Present
Target April 2007 - September 2008
Target January 2003 - April 2007
Target March 2001 - January 2003
Norstan Communications May 2000 - March 2001
ENTEX Information Services, Inc. January 1999 - February 2000
ENTEX Information Services, Inc. April 1998 - January 1999
ENTEX Information Services, Inc. February 1995 - April 1998
ENTEX Information Services, Inc September 1992 - February 1995
ENTEX Information Services, Inc. August 1991 - September 1992
Skills
Vendor Management, Process Improvement, Retail, Project Management, Business Analysis, Cross-functional Team..., Project Portfolio..., SDLC, Team Leadership, SharePoint, PMP, IT Strategy, PMO, Business Process..., Visio, Management
Education
University of Minnesota Duluth 1982 — 1987
Bachelor of Arts (B.A.), Communications
Healthland December 2009 - Present
Healthland 2009 - 2010
OLR June 2008 - April 2009
Onvoy October 1999 - May 2008
WAM!NET May 1998 - January 1999
Norstan Communications June 1995 - May 1998
Education
University of Minnesota Duluth 1993 — 1995
AAA East Central July 2001 - Present
Norstan Inc 1989 - 2001
Norstan Communications 1988 - 2001
Education
The Ohio State University 1984 — 1988
Wells Fargo May 2000 - Present
Norstan Communications 1996 - 2000
Sears Holdings Corporation 1990 - 1996
Skills
Business Analysis, Business Continuity..., Business Requirements, Preparation of Business..., Call Center, Relationship Management, Risk Management, SharePoint, Vendor Management, Visio
Education
University of Northern Iowa 1981 — 1985
BA, Marketing
Black Box Network Services January 2015 - Present
Black Box Network Services 2006 - January 2015
Norstan Communications 2001 - 2006
Norstan Communications 1991 - 2001
Skills
IP, VoIP, Wireless, WAN, Call Center, Unified Communications, Telephony, SIP, CTI, Telecommunications, Switches, Operations Management, LAN/WAN, Ethernet, Integration, PBX, TCP/IP, Cisco, Avaya, Voice Mail, Unified Messaging, UC, ACD, Cabling, MPLS, IVR, Professional Services, ISDN, Contact Centers, Data Center, T1, Managed Services, SIP Trunking, LAN-WAN, Cisco Technologies, Call Centers, Video Conferencing, TDM, IP PBX, System Deployment, Solution Selling, Network Design, Co-location, Sales Engineering, Hosted Services, Cisco Call Manager
Education
The University of Akron 1978 — 1980
Wine & Spirit Education Trust
Adv Somm, Wine Education Degree
Charles Schwab September 2010 - Present
Charles Schwab March 2003 - September 2010
Charles Schwab May 2000 - March 2003
Norstan Communications May 1997 - May 2000
Renaissance Hotels & Resorts January 1994 - March 1997
Skills
Management, Leadership, Financial Services, Call Centers, Customer Service, Project Management, Vendor Management, Process Improvement, Risk Management, Training, Team Leadership, Forecasting, Series 7, ERP, Recruiting, Budgets, Customer Experience, Call Center, Strategy, Strategic Planning, Employee Engagement, Business Intelligence, Program Management, Business Analysis, Telecommunications, Business Strategy, Cross-functional Team..., Consulting, Business Process...
Education
University of Phoenix 2000 — 2001
Bachelors, Business Administration
The University of Kansas 1989 — 1993
Architecture
Wooldridge Web Services October 2008 - Present
Wooldridge Woods Golf and Swim Club March 2008 - Present
Wooldridge Web Services 2008 - 2009
Norstan Communications August 1994 - July 1999
ComNet of Ohio 1986 - 1994
Skills
Customer Service, Telecommunications, Strategic Planning, Team Building, Management, Microsoft Office, Coaching, Leadership, New Business Development, Direct Sales
Education
The Ohio State University 1981 — 1985
BSBA, Human Resource Management
Wells Fargo October 2011 - Present
Wells Fargo June 2010 - October 2011
Wells Fargo November 2009 - June 2010
Ameriprise Financial March 2004 - February 2009
Ameriprise Financial May 2003 - March 2004
Ameriprise Financial March 2001 - May 2003
Norstan Communications November 2000 - March 2001
Institute for Healthcare Quality September 1998 - October 2000
Health Risk Management May 1997 - September 1998
Health Risk Management February 1996 - May 1997
Skills
Relationship Management, Event Planning, Marketing Communications, Account Management, Customer Service, Public Speaking, Strategic Planning, Marketing Strategy, Vendor Management, Mortgage Lending, Loans, Business Planning
Education
University of Minnesota-Twin Cities 1987 — 1992
BA, History
Spencer Technologies June 2007 - Present
Spencer Technologies June 1997 - Present
Adelphia Communications March 2003 - September 2005
Executone February 2000 - February 2002
Norstan Communications June 1984 - December 1999
Skills
Telecommunications..., Telecommunications..., Telecommunications..., Telecommunications
Education
The Ohio State University
Publicis Touchpoint Solutions March 2015 - Present
EFA October 2010 - March 2015
Schering-Plough Pharmaceuticals 2008 - 2010
Schering-Plough Pharmaceuticals 2005 - 2008
Norstan Communications 1997 - 2005
WorldCom 1996 - 1997
Malloy, Montague, Karnowski, Radosevich and Co., P.A. 1994 - 1996
Skills
Sales Operations, Cross-functional Team..., Pulmonology, Sales Presentations, Account Management, B2B, Business Development, Management, Sales, Sales Management, Selling, New Business Development, Strategic Planning, Contract Negotiation, Product Launch, Leadership, Marketing, Medical Devices, Sales Process, Training, Strategy, Sales Effectiveness, Budgets, Key Account Management, Process Improvement, Cold Calling, Business Strategy, Pharmaceutical Sales, Pharmaceutical Industry, Enterprise Software, Cardiology, Marketing Strategy, Negotiation, Competitive Analysis, Pricing, Market Development, Direct Sales, Business Planning, Healthcare, Start-ups, Product Development
Education
University of Minnesota-Twin Cities 1989 — 1994
Bachelor of Arts, Economics with an Accounting emphasis from the Carlson School of Management