Optum Company
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2,147 Optum employees in database. Find out everything there's to know about Optum employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Optum Employees
Optum 2014 - Present
Independent Associate Pre-Paid Legal Services Inc. & Identity Theft Shield September 2011 - Present
The valley Health Systems March 2011 - Present
Nevada Cancer Institute 2008 - 2010
Elekta January 2005 - June 2008
Elekta January 2005 - June 2008
Elekta January 2005 - June 2008
Elekta 2005 - 2008
Skills
Technical Support, Management, Marketing, Process Improvement, Customer Service, Healthcare, Leadership, Microsoft Office, Training, Event Planning, Public Speaking, PowerPoint, Strategic Planning, Team Building, Software Documentation, Troubleshooting, Program Management, Analysis, Team Leadership, Project Management
Education
California State University-Northridge 1999 — 2001
Health Science, Education
Western Governors University
Master of Business Administration (M.B.A.), Managment I.T.
Ventura College
Associate of Arts (AA)
Optum Global Solutions April 2015 - Present
Optum June 2009 - April 2015
Skills
Healthcare Information..., Data Analysis, HIPAA, Business Analysis, SharePoint, Microsoft SQL Server, PL/SQL, Tableau, Visual Basic, Requirements Gathering, Software Documentation, Databases
Education
Christian Brothers University 1999 — 2003
Bachelor's degree, Computer Science
white station high school 1995 — 1999
United Healthcare August 2014 - September 2015
Optum March 2012 - August 2014
Freelance / Contractor March 2009 - February 2012
Best Buy Co., Inc. August 1999 - March 2009
Skills
Leadership, Management, Cross-functional Team..., Integrated Marketing, Global Sourcing, Strategy, Direct Mail, Marketing, Medicare Prescription..., Offset Printing, Pharmaceutical Industry, Direct Marketing, Negotiation, Inventory Management, Program Management, Account Management, Operations Management, Procurement, Vendor Management, Print Management, Purchasing, Training, Print Production Process, Graphics, Packaging, Sales, Team Building, B2B, International Business..., Contract Negotiation, Multi-channel Marketing, Product Development, Supply Chain Management, Sourcing, Strategic Sourcing, Supply Chain, Budgets, Collateral, Production, Vendor Relations, Strength Based..., MBA, Print Buying, Web & Sheet Fed Paper..., Marketing Communications, Marketing Strategy, Project Management, Advertising
Education
Jones International University 2011 — 2013
MBA, Global Enterprise Management
Cardinal Stritch University 2001 — 2009
Bachelor of Science, Management
Cardinal Stritch University 2006 — 2007
Certificate, Human Resources Management
Optum 2014 - Present
AAA Texas September 2006 - April 2014
AAA Texas April 2002 - September 2006
Skills
Kronos Timekeeping, Customer Service, Real Time, Customer Satisfaction, Customer Retention, Customer Experience, Employee Relations, Employee Training, Payroll, Human Resources, Management, Forecasting, Program Management, Process Scheduler, Workforce Management
Education
New Horizons Computer Learning Centers 2014 — 2014
Certificate Training, A+, Net+, Security+
California State University-Long Beach
4 years of study, Mathematics, Education
Optum June 2014 - Present
Optum July 2011 - March 2014
UnitedHealthcare June 2010 - July 2011
UnitedHealthcare February 2007 - June 2010
The Nebraska Medical Center June 2008 - May 2009
Nebraska Department of Correctional Services July 2004 - July 2007
Maxium Health Care February 2005 - June 2007
Skills
Team Building, Clinical Monitoring, Team Leadership, Troubleshooting, Clinical Research, Healthcare, Claim, Medicare, Healthcare Management, Quality Assurance, Cross-functional Team..., Healthcare Consulting, Nursing, Home Care, Managed Care, Healthcare Industry, Software Documentation, Hospitals, Program Management, Process Improvement, Management, HIPAA, Leadership, EHR
Education
Clarkson College 1988 — 1992
BS, Registered Nursing/Registered Nurse
UnitedHealth Group June 2015 - Present
Optum September 2011 - Present
Kroll Ontrack June 2008 - July 2011
SAIC August 2007 - May 2008
AT&T Alascom September 2006 - August 2007
CTG February 2005 - September 2006
Skills
Product Development, Cross-functional Team..., Process Improvement, Program Management, Management, Business Analysis, Project Management, SharePoint, PMP, Consulting, Business Process..., Vendor Management, SDLC, Requirements Analysis, Project Portfolio..., Software Project..., Software Documentation
Education
Capella University
Bachelor of Science (BS), Project Management
Optum June 2015 - Present
Gullate Increased Marketing November 2007 - Present
Sleepy's, The Mattress Professionals August 2014 - June 2015
T-Mobile October 2011 - August 2014
Skills
Telecommunications, Wireless, Customer Service, Team Leadership, Sales, Direct Sales, Microsoft Office, Solution Selling, Customer Retention, Sales Management, Customer Experience, Customer Satisfaction, Salesforce.com, Sales Process, Inventory Management, Retail, Team Building, Merchandising, Leadership
Education
East Carolina University 2008 — 2010
Bachelor of Science (BS), Biology, General
Central Piedmont Community College 2005 — 2007
Associate of Science (A.S.), Science
Optum February 2015 - Present
Optum February 2014 - February 2015
OptumHealth August 2012 - February 2014
Carleton College September 2008 - June 2012
Carleton College Office of Admissions June 2011 - September 2011
Skills
Research, Leadership, Team Leadership, Writing, Digital Photography, Healthcare, Product Management, Product Development, Program Management, Project Management, Strategic Planning, Cross-functional..., Training, Analysis, Medicaid, Healthcare Reform, Detailed Organization, Photoshop, Microsoft Office, Retail, Networking, Team Building, Account Management, Inventory Management
Education
Carleton College 2008 — 2012
Bachelor's Degree, Psychology, Magna Cum Laude
Monticello High School 2004 — 2008
Optum September 2014 - Present
UnitedHealth Group January 2013 - September 2014
Capella University December 2011 - January 2014
UnitedHealth Group August 2010 - January 2013
CIGNA March 2007 - August 2010
University of Wisconsin-Stout June 2005 - December 2007
EcoWater Systems November 2003 - May 2005
EcoWater Systems 2001 - 2003
EcoWater Systems 1999 - 2001
EcoWater Systems November 1997 - 1999
Skills
Industrial and..., Qualitative Research, Quantitative Research, Research Design, Multivariate Statistics, Survey Research, Program Evaluation, Healthcare Analytics, Data Cleaning, Oracle SQL, SAS programming, SPSS, Change Management, Six Sigma, Project Management, Psychological Assessment, White Papers, Development & delivery..., Personnel Supervision, Customer Experience..., Account Reconciliation, New Business Development, Quality Improvement, Healthcare Information..., Microsoft Office, Microsoft Excel, Microsoft Project, Microsoft Visio, Data Warehousing, Teradata, Large-scale Data..., Regression Analysis, T-tests, ANOVA, Emotional Intelligence, Personality Testing, Technical Documentation, Written & Oral..., Business Process Design, Business Relationship..., Data Analysis, Statistics, Program Management, Training, Visio, Business Intelligence, Leadership, Analysis, SAS
Education
Capella University
Doctor of Philosophy (Ph.D.), Industrial and Organizational Psychology, 3.9
Metropolitan State University
B.A., Psychology
University of Wisconsin-Stout
M.S., Applied Psychology, Concentration Industrial and Organizational Psychology
OptumHealth Bank February 2012 - Present
Optum February 2012 - Present
Express Employment Professionals November 2009 - February 2012
Skills
Account Management, Sales, CRM, Customer Service, Training, Applicant Tracking..., Management, Temporary Staffing, Contract Recruitment, Vendor Management, Technical Recruiting, Recruiting, Salesforce.com, Temporary Placement, Staffing Services, Talent Acquisition, Cold Calling, Customer Retention, Internet Recruiting, Leadership, Employee Benefits, Benefits Administration, Flexible Spending..., Employee Wellness..., Health Savings Accounts, Open Enrollment, Renewals, Presentations, COBRA, Healthcare Reimbursement, transportation benefits
Education
Central College 1989 — 1993
Bachelor's degree, Communication, General
Marion High School
Diploma, General
Optum July 2011 - Present
Optum June 2008 - July 2011
Optum October 2005 - June 2008
CSK Auto January 2004 - December 2005
Canal Park Inn January 2001 - August 2003
Skills
Healthcare, Operations Management, Claim, Leadership, Virtual Teams, Fraud Detection, Data Analysis, Team Building, Customer Service, Compliance, Microsoft Office, Project Management, Medicaid, Medicaid Managed Care, Medicare/Medicaid..., Healthcare Management, Health Insurance, Training, Process Improvement, Strategic Planning
Education
Capella University
Optum February 2012 - Present
CSC April 2008 - April 2012
The TriZetto Group 2005 - 2008
EDS 2003 - 2005
IBM 2000 - 2003
Shea, Hess & Associates January 1999 - January 2000
TriBrook/AM&G January 1993 - January 1996
MMI - Business Solutions 1994 - 1996
Baxter, International / Caremark International, Inc January 1982 - January 1993
Skills
BPO, Healthcare Information..., ICD-10, Consulting, IT Strategy, Health Information..., Accountable Care, Population Health, Business Intelligence, Client Relations Skills, Enterprise Software, Strategic Partnerships, Strategy, Requirements Analysis, Business Analysis, Program Management, Management Consulting
Education
Roosevelt University 1986 — 1990
MBA, Finance, Marketing
Carthage College 1977 — 1981
Bachelor of Arts, Music Theory and Composition / Piano Performance
Adler School of Psychology
Masters, Cognitive Behavioral Psychotherapy
St Joseph High School
HIgh School Diploma, General
Optum September 2010 - Present
MARCOMM Department February 2010 - September 2010
Access Partners dedicated to 3M Company September 2009 - January 2010
UnitedHealth Group March 2009 - July 2009
3M April 2008 - November 2008
3M March 2006 - April 2008
3M October 2000 - March 2006
3M June 1994 - October 2000
Skills
Product Marketing, Project Management, Multi-channel Marketing, Data Analysis, Cross-functional Team..., Strategic Planning, Marketing Strategy, Marketing Management, Product Management, Product Development, Marketing Communications, Product Launch, Process Improvement, Integrated Marketing, Competitive Analysis, Six Sigma, Leadership, Management, Program Management, Training, Email Marketing, Sales, Analysis, New Business Development, Marketing, Business Planning, CRM, Strategy, Analytics, Direct Marketing, Market Research, Business Development, Market Analysis, Brand Management, Healthcare, Segmentation, Market Planning, B2B Marketing, Strategic Partnerships, Lead Generation, Account Management, Salesforce.com, Marketing Research, B2B, Sales Operations
Education
University of Phoenix
MBA, Business Administration
Cardinal Stritch University
BSM, Business Management
Optum March 2011 - Present
UnitedHealthcare August 2003 - March 2011
OptumHealth Specialty Benefits November 2008 - November 2009
Skills
Health Insurance, Healthcare, Insurance, Employee Benefits, CRM, Strategic Planning, Customer Service, Underwriting, Sales, Business Development, Managed Care, Coaching, HIPAA, Business Analysis, Healthcare Information..., Project Management, Visio, Process Improvement, Salesforce.com..., Agile Methodologies, Data Analysis
Education
Capella University 2011 — 2014
Bachelor of Science (B.S.), Health/Health Care Administration/Management
JCD Consulting 2012 - Present
Optum 2009 - 2012
SUBWAY 2005 - 2008
Lindt & Sprungli Chocolate 2004 - 2005
Boston Beer Company 2002 - 2004
General Mills Inc 1995 - 2002
Skills
Marketing Strategy, Product Development, Market Research, Advertising, Business Strategy, Cross-functional Team..., Marketing, Promotions, P&L Management, Strategic Planning, Customer Insight, Integrated Marketing, Sales, Brand Development, Social Media, Brand Management, Leadership, Retail, Public Relations, FMCG
Education
UCLA Anderson School of Management 1993 — 1995
MBA, Marketing / Strategy
California State University-Northridge 1984 — 1989
B.S., Finance
Optum January 2014 - Present
The Hartford Fire Insurance Co June 2009 - January 2014
Skills
Disability Insurance, Insurance, Medicare, Property
Education
Cedar Crest College 2013 — 2016
Business Administration and Management, General
Optum March 2015 - Present
Long Beach Memorial Medical Center October 2013 - Present
Long Beach Memorial Medical Center November 2012 - October 2013
Cornerstone of Southern Californa April 2009 - October 2012
Skills
Case Managment, Crisis Intervention, Mental Health, Social Services, Group Therapy, Adults, Motivational..., Psychotherapy, Family Therapy, Mental Health Counseling, Treatment, Community Outreach, Program Development, Behavioral Health, EMR, Substance Abuse..., Utilization Management, Hospitals, Healthcare Management, Chemical Dependency, Public Speaking, Patient Advocacy, Case Management Services, Teaching, Healthcare Information..., DSM-IV, HIPAA, EHR, Conflict Resolution, Inpatient
Education
California State University-Long Beach 2012 — 2014
Master of Science (MS), Health/Health Care Administration/Management
California State University-Long Beach 2005 — 2009
BA, Spanish
Optum August 2013 - Present
St. Joseph Health System June 2010 - August 2013
St. Joseph Health System July 2008 - January 2010
SJHS September 2007 - January 2010
Accenture February 2005 - September 2007
Mellon Human Resources & Investor Solutions 2002 - 2005
PricewaterhouseCoopers 1999 - 2002
Aon Consulting 1995 - 1998
Skills
Change Management, Organizational..., Performance Management, Talent Management, Leadership Development, Personnel Management, Consulting, Executive Coaching, Human Resources, Onboarding, Strategy, Talent Acquisition, Employee Relations, Leadership, Healthcare, Succession Planning, Organizational..., Employee Benefits, Workforce Planning, Outsourcing, HR Transformation, Strategic Planning, Training, Program Management, New Hire Orientations, Management, Organizational Design, Deferred Compensation, Applicant Tracking..., Benefits Administration, College Recruiting, Employee Engagement, HRIS, Human Capital, Recruiting
Education
California State University-Long Beach
MA
California State University-Long Beach
B.A.
High School
n/a
Optum May 2015 - Present
Portico Benefit Services October 2012 - April 2015
Towers Watson January 2010 - September 2012
Towers Perrin July 2001 - December 2009
Skills
Employee Benefits, Change Management, Management Consulting, Defined Benefit, Actuarial Science, Management, Health Insurance, Consulting, Data Analysis, Analysis
Education
Carleton College 1998 — 2001
Hennepin County December 2013 - Present
Metropolitan Psychological Services, LLC September 2013 - Present
Optum July 2013 - January 2014
CIGNA Behavioral Health September 2010 - July 2013
Pride Institute November 2009 - December 2011
CIGNA Behavioral Health November 2008 - September 2010
Palomino European Bistro October 2004 - November 2008
Pride Institute June 2007 - July 2008
St. David's Children and Family Services January 2005 - June 2006
University of Minnesota Institutional Review Board June 2003 - October 2004
Skills
Adults, Mental Health, Treatment, Adolescents, Health, Family Therapy, Group Therapy, Counseling, Psychotherapy, Counselling, Non-profits, CBT, Coaching, Psychology, Mental Health Counseling, Clinical, Conflict Resolution, Writing, Case Management, Wellness, Case Managment, Clinical Research, Life Transitions, Interventions, Dual Diagnosis, Chemical Dependency, Sexual Trauma, Social Services, Public Speaking, Addictions, Stress, Behavioral Health, Autism Spectrum..., Sexual Identity, Nonprofits, LGBT community, Crisis Intervention, Anger Management, Addiction Recovery, Developmental..., Wellness Coaching, Psychiatry
Education
Argosy University Twin Cities 2006 — 2008
M.A., Marriage and Family Therapy
Chaminade University of Honolulu 2004 — 2005
Counseling Psychology
Hamline University 1999 — 2003
B.A., Criminal Justice and Forensic Science
Pace University 2002 — 2002
Summer Internship Program, Legal Studies
Optum June 2015 - Present
UnitedHealth Group May 2014 - April 2015
PepsiCo - Pepsi Beverages Company May 2013 - August 2013
Inner Circle December 2012 - August 2013
PepsiCo - Pepsi Beverages Company May 2012 - August 2012
Gander Mountain June 2011 - August 2011
Holiday Companies June 2009 - August 2009
Skills
Marketing, Project Planning, Teamwork, Leadership, People Skills, Sales Management, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking
Education
University of Minnesota - Carlson School of Management 2012 — 2015
Bachelor of Science (BS), Marketing
CIMBA 2014 — 2014
Indiana University - Kelley School of Business 2011 — 2012
Optum June 2002 - Present
Skills
Inpatient, BLS, Medical/Surgical, Acute Care, Patient Safety
Education
Keller Graduate School of Management of DeVry University 2012 — 2014
Master of Business Administration (M.B.A.)
Chamberlain College of Nursing 2009 — 2014
Master of Science in Nursing (MSN), Executive Nursing Leadership
Optum October 2008 - Present
UnitedHealth Group October 2008 - Present
UnitedHealth Group February 2008 - October 2008
United Health Group, OptumHealth Specialty Benefit February 2008 - September 2008
Aetna Inc June 2007 - November 2007
Aetna June 2006 - November 2007
Aetna June 2006 - June 2007
Skills
Underwriting, Project Planning, Project Management, Problem Solving, Account Management, Data Analysis, Data Warehousing, Mentoring New Hires, Cross-functional Team...
Education
University of Hartford 2011 — 2014
Master of Business Administration (M.B.A.), Insurance
Central Connecticut State University 2001 — 2005
Bachelor's degree, Business Administration and Management, General
Central Connecticut State University
Bachelor of Science, Management & Organization
University of Hartford
Master, Business Administration
Optum April 2013 - Present
Tennant Company September 2010 - December 2012
Tennant Company September 2008 - September 2010
Tennant Company September 2005 - September 2008
Tennant Company May 2004 - September 2005
Froedtert Health June 2001 - May 2004
Greater Milwaukee Committee August 1998 - June 2001
Skills
Marketing Strategy, Project Management, Product Management, Global Marketing, Integrated Marketing, B2B, Direct Marketing, Product Launch, Cross-functional Team..., Brand Development, Launch of New Products, Relationship Management, Strategic Planning, Web Marketing Strategy, Capital Project Planning, Forecasting, Demand Planning, Lead Generation &..., Campaign Management, Team Leadership, Channel Marketing, Voice of Customer /..., Name Development, Web Development, Inventory Management, Supply Chain, Merchant / Vendor..., Public Speaking, Coordinating Special..., MS-Office Professional, Photoshop, QuarkXPress, Competitive Analysis, Marketing, B2B Marketing, Marketing Management, Strategy, Segmentation, E-commerce, Analytics, Customer Insight, Account Management, Management, Sales Management, Leadership
Education
Cardinal Stritch University 2001 — 2003
Masters in Business Administration, Management
University of Wisconsin-Madison 1994 — 1998
BA, Economics & Marketing
OPTUM July 2012 - Present
Connextions 2012 - 2013
Dial-Global Radio Network -- formerly Jones Radio Network October 2005 - November 2008
RMDC 1988 - 1993
Aurora 1st Assembly of God 1986 - 1988
Skills
Health Insurance, Insurance, Life Insurance, Medicare, Small Business, Process Improvement, Healthcare, Broadcast, Team Building, Coaching, Training, Term Life Insurance, Fixed Annuities, Sales, Outlook, Disability Insurance, Budgets, Marketing, Leadership, Sales Management
Education
Bisys Education Service 2001 — 2003
Financial Services, SEC/FINRA Series 6 & 63
Central Bible College 1976 — 1980
Music, Composition and Arranging/Voice
Optum June 2005 - Present
UnitedHealth Group January 2013 - Present
The Waters Company (previous COO for Urban Life Line) August 1997 - Present
Hektoen Institute, LLC January 1990 - August 1996
State of Illinois-Community Based Maternal and Child Health Programs September 1986 - December 1989
Skills
Healthcare, Project Management, Program Management, Process Improvement, Training, Healthcare Management, Leadership, Clinical Research, Six Sigma, Strategic Planning, Nursing, Management, Change Management, Case Managment, Nonprofits, Research, Customer Service, Quality Management, Consulting, Non-profits, Curriculum Design, Public Health, Program Development, Hospitals, Operational Excellence, Strategy, Coaching, Quality Assurance, Cross-functional Team...
Education
Capella University 2013 — 2016
Doctor of Business Administration, Project Management
(UIC) University of Illinois
Master of Public Health, Health Resources Management
Chicago State University
Bachelor of Sciences, Nursing
Northwestern University
Certificate in Brazelton Research Techniques, Neonatal Behavioral Assessment Scales
Not-For-Profit Financial Center
Certificate, Fiscal Management, Bookkeeping
UnitedHealth Group Enterprise Quality
Advanced Training in, Design for Six Sigma (DMADV) and Lean Six Sigma
University of Washington/Rush University
Research Certifications, Nursing-Child Assessment (NCAST), Neurological Assessment
Optum May 2015 - Present
Optum October 2013 - Present
Optum March 2012 - September 2013
Optimity Advisors, LLC. October 2009 - March 2012
Navigant Consulting June 2007 - October 2009
Marquette Asset Management March 2006 - May 2007
Meristem LLP May 2004 - February 2006
Education
Clemson University 2000 — 2004
BS, Financial Management
CIU
Optum October 2010 - Present
Blue Cross Blue Shield of Michigan May 2005 - November 2010
Thomson Medstat March 2003 - May 2005
Great Lakes Health Plan July 2000 - November 2002
Computer Sciences Corporation September 1997 - July 2000
Skills
Business Intelligence, Decision Support, Healthcare Information..., Healthcare, Business Analysis, Process Improvement, Healthcare Consulting, Analytics, Data Analysis, Managed Care, Informatics, Healthcare Management, Program Management, Cross-functional Team..., Medicaid, Strategy, Change Management, CRM
Education
Central Michigan University 1987 — 1989
Masters, Business Admin/Human Resources
Central Michigan University 1979 — 1984
Bachelors, Psychology and Business Admin
Optum April 2010 - Present
IBM December 1996 - May 2010
EDS 1988 - 1996
Consumers Energy October 1984 - November 1988
Skills
Business Analysis, Business Intelligence, Cloud Computing, Data Warehousing, Enterprise Architecture, Management, PMO, PMP, Process Improvement, Program Management, Project Management, Project Portfolio..., Requirements Analysis, SDLC, SOA, Software Project..., Solution Architecture
Education
Central Michigan University 1980 — 1984
BS, Computer Science
Optum May 2015 - Present
Precyse March 2013 - April 2015
OptumInsight May 2009 - March 2013
GE Healthcare 2005 - April 2009
IDX Systems 1993 - 2005
Tyrel Corporation 1991 - 1993
Skills
Healthcare Information..., Healthcare, EHR, HIPAA, EMR, Business Development, Change Management, Healthcare Industry, Practice Management, Process Improvement, Performance Improvement, Strategic Planning, Leadership, HL7, Project Management, Hospitals, Informatics, Team Building, Software Implementation, Integration, Business Analysis, Analytics, Healthcare Consulting, Software Documentation, PACS, Product Management, Healthcare Management, Managed Care, Cross-functional Team..., Program Management, Sales, Business Intelligence, Consulting, SaaS, Vendor Management, Epic Systems, Strategy, SDLC, Radiology
Education
Champlain College 1989 — 1991
AS, Electrical Engineering
Optum June 2014 - Present
Diamond Plate Marketing September 2013 - June 2014
EnerNOC March 2010 - August 2013
EnerNOC March 2010 - August 2013
CIGNA September 2004 - April 2010
CIGNA June 2001 - September 2004
CIGNA May 1995 - May 2002
Aetna April 1989 - April 1994
Travelers April 1978 - April 1987
Skills
Integration, Data Center, CRM, Vendor Management, ITIL, Program Management, Project Management, Networking, Outsourcing, Team Leadership, Process Improvement, Change Management, Disaster Recovery, Product Management, IT Management, Operations Management, Strategic Planning, Telecommunications, Contract Management, Project Planning, Team Management, Cross-functional Team..., Negotiation, IT Operations, Troubleshooting, Strategy, Management, Business Process, Leadership, Service Delivery, Databases
Education
Charter Oak State College
Liberal Arts
Manchester Community College
AS, Computer Science
Aetna 2015 - Present
Center for Clinical Informatics 2014 - 2014
UPMC 2014 - 2014
ValueOptions, Inc.® 2008 - 2014
Optum 2006 - 2008
PacifiCare Behavioral Health 2005 - 2006
PacifiCare Behavioral Health 1999 - 2005
PacifiCare Behavioral Health 1998 - 1999
RAND Corporation 1997 - 1998
Department of Veterans Affairs 1994 - 1997
Skills
Management, Analytics, Disease Management, Healthcare Information..., Managed Care, Healthcare, Team Building, Analysis, HIPAA, Case Managment, Medicare, Clinical Research, Data Analysis, Healthcare Management, Healthcare Consulting, Health Policy, Quality Improvement, Program Management, Provider Relations, Strategy, Case Management
Education
Carnegie Mellon University
Master of Science (MS), Public Management and Policy, Highest Distinction
Carnegie Mellon University
Bachelor of Science (BS), History and Spanish, University Honors
Loyola High School
Optum 2012 - Present
BRANT CREATIVE 2009 - Present
Optum 2012 - 2014
Optum 2012 - 2014
Larsen Design 2007 - 2009
Carlson Marketing Group 1998 - 2006
Lindsay Stone + Briggs Advertising 1989 - 1998
Douglas Boyd Design + Marketing 1985 - 1988
B.D. Fox & Friends 1981 - 1984
Stan Evenson Design 1979 - 1981
Skills
Creative Direction, Art Direction, User Experience, Creative Strategy, Interaction Design, Typography, Web Design, Brand Development, Interactive Marketing, Graphic Design, Marketing Communications, Strategy, Advertising, Integrated Marketing, Marketing, Packaging, Interactive Advertising, Posters, Art, Branding & Identity, Logo Design, Collateral, Concept Development, Corporate Branding, Corporate Identity, Brochures, Corporate Communications, Email Marketing, Digital Strategy, Visual Communication, Direct Mail
Education
California State University-Fullerton 1975 — 1979
BA, Art and design
Optum 2008 - Present
Bull Services 2000 - 2008
MAXIMUS 1998 - 2000
Unisys 1994 - 1998
BDM Technologies 1992 - 1994
County of San Diego 1990 - 1992
U.S. Department of Agriculture, Food and Nutrition Service 1989 - 1990
U.S. Department of Agriculture, Food and Nutrition Service 1986 - 1989
U.S. Department of Agriculture 1981 - 1986
United States Senate, Committee on the Budget 1979 - 1981
Skills
Social Services, Medicaid, Program Management, SDLC, Government, Proposal Writing, Public Sector, Business Analysis, Consulting, Healthcare, Process Improvement, Requirements Analysis, Business Intelligence, Healthcare Information..., Management Consulting, Policy, Strategy, Business Development, Business Process...
Education
Claremont McKenna College
BA, Economics and Political Science
University of Southern California
MPA, Public Administration
Optum February 2015 - Present
UnitedHealthcare Pharmacy November 2009 - February 2015
Carlson Companies 2006 - 2009
Carlson Marketing Group 2004 - 2006
Carlson Wagonlit Travel 1999 - 2004
GE Capital Fleet Services 1998 - 1999
GE Healthcare 1996 - 1998
NCR 1987 - 1995
Skills
P&L Management, Business Strategy, Strategic Planning, Change Management, Balanced Scorecard, Cross-functional Team..., Change Leadership, Strategy Development, Business Planning, Business Transformation, Business Process..., Strategy, CRM, Six Sigma, Process Improvement, Leadership, Project Portfolio...
Education
University of St. Thomas - Opus College of Business
MBA, Finance
Central Michigan University 1983 — 1987
BSBA, Finance, Economics
Optum June 2011 - Present
McKinnon Creative 2010 - Present
Prescription Solutions September 2010 - June 2011
Carrot 2007 - 2010
OptumHealth June 2007 - December 2007
United Behavioral Health January 2006 - September 2007
PacifiCare Behavioral Health 2003 - 2006
thepcshopper.com 2001 - 2003
Aura Systems, Inc. 1995 - 2001
Skills
Project Management, Marketing, Social Media, Adobe Creative Suite, Event Planning, Creative Direction, Marketing Communications, Advertising, Copywriting, Interactive Marketing, Integrated Marketing, Email Marketing, Strategic Planning, Brand Development, Online Advertising, Direct Mail, Marketing Strategy, Cross-functional Team..., Online Marketing, Project Planning, Direct Marketing, Creative Strategy, New Media, Brand Management, Analytics
Education
Capella University 2013 — 2015
MBA, Marketing, 4.0
California State University-Long Beach - College of Business Administration
UnitedHealth Group January 2014 - Present
Optum November 2012 - January 2014
OptumInsight June 2011 - November 2012
OptumInsight - formerly Ingenix Consultiing November 2008 - June 2011
Global Works Systems, Inc. June 2008 - November 2008
Health Alliance of Greater Cincinnati 2005 - 2008
Medical College of Georgia 1996 - 2005
Skills
EHR, EMR, Business Analysis
Education
Clemson University 1994 — 1996
MS, Biomedical Engineering
The Johns Hopkins University 1990 — 1994
BS, Biomedical Engineering
Indian Hill High School 1986 — 1990
Optum October 2012 - Present
OptumHealth October 2009 - October 2012
Skills
Project Facilitation, Six Sigma, Building Relationships, Project Management, Team Leadership, Training, Cross-functional Team..., Auditing, Continuous Improvement, Data Analysis, Process Improvement
Education
Capella University 2013 — 2017
Bachelor of Applied Science (B.A.Sc.), Organizational Leadership
University of Wisconsin-Superior
Chemistry
Coaching & Learning Design 2010 - Present
Critical Thinking Company August 2009 - March 2010
Wachovia Bank April 2003 - July 2009
Wachovia April 2003 - August 2007
BlueCross and BlueShield of South Carolina March 2001 - March 2003
Optum July 1997 - September 2000
Skills
Instructional Design, Small Business, Leadership Development, Vendor Management, Technology Needs..., Blended Learning, Organizational..., Training Delivery, Needs Analysis, Coaching, Performance Consulting, Mobile Learning, Executive Coaching, Instructor-led Training, Learning Management, E-Learning, Employee Training, Program Management, Training, Leadership, ADDIE, Organizational..., Talent Management, Team Leadership, Project Management, Human Resources, Onboarding, Workshop Facilitation, Learning Management..., Management, Performance Management, Career Development, Captivate, Adult Education, Management Development, Performance Improvement, Personnel Management, Curriculum Design, Distance Learning, Culture Change, Succession Planning, Employee Engagement, Consulting, Emotional Intelligence, Personal Development, Career Counseling, Staff Development, Business Coaching
Education
International Coach Academy 2008 — 2010
CPC, Coaching
Clemson University 1995 — 1996
MA, Professional Communication
Winthrop University 1992 — 1995
BA, English Literature and Mass Communication
Optum March 2014 - Present
Blue Cross and Blue Shield of Minnesota August 2012 - February 2014
Blue Cross Blue Shield of Minnesota December 2010 - July 2012
Wipro Technologies April 2009 - December 2010
Wipro Technologies April 2006 - March 2009
Cognizant Technology Solutions 2003 - 2006
IBM 2000 - 2001
Skills
Vendor Management, Outsourcing, Program Management, Cross-functional Team..., Integration, Strategy, SDLC, Agile Methodologies, Cloud Computing, Team Leadership, Business Process, SaaS, Enterprise Software, Product Management, Management, Global Delivery, Leadership, Change Management, Application Development, Business Process..., Software Development, Management Consulting, Strategic Partnerships, E-commerce, IT Strategy
Education
Carnegie Mellon University 2001 — 2002
Masters, Information Systems
Narsee Monjee Institute of Management Studies 1996 — 1998
Masters, Business Administration
M S University 1990 — 1994
Bachelor of Engineering
Optum March 2014 - Present
Philippine Chamber Singers - Los Angeles March 2010 - Present
Optum March 2006 - March 2014
First American Home Buyers Protection September 1998 - December 2005
Universal Music and Video Distribution August 1996 - August 1997
Skills
Social Media, Email Marketing, Singing, Marketing Communications, Advertising, InDesign, Illustrator, Photoshop, Flash, Corporate Branding, Adobe Creative Suite, Creative Direction, E-commerce, Blogging, Photography, Integrated Marketing, Web Design, Marketing, Press Releases, Event Planning, Brand Development, Direct Mail
Education
California State University-Northridge 1992 — 1996
Bachelor of Science
Westwood College of Design 2000 — 2002
Associate of Science
Immaculate Heart High School 1988 — 1992
Blessed Sacrament School 1980 — 1988
Optum June 2013 - Present
Waterbury Hospital 2000 - 2012
Waterbury Hospital 1996 - 2000
Skills
Heathcare IT, Change Management, project management, Technology Management, Process Improvement, Project Management, Healthcare, Revenue Cycle, Budgets, Hospitals, Strategic Planning, Agile Methodologies, Leadership, Managed Care, Cerner, CPOE, Healthcare Information...
Education
Central Connecticut State University
Bachelor of Science (B.S.), Finance, General
Manchester Community College
Associate of Science (A.S.), Data Processing
University of New Haven
Professional Certificate, Technology Management
Optum November 2013 - Present
Optum July 2012 - January 2014
OptumInsight October 2009 - July 2012
MassMutual Financial Group January 2009 - October 2009
The Hartford November 2006 - January 2009
Skills
SDLC, Business Analysis, Process Improvement, Healthcare Information..., Salesforce.com, Provider Relations, Product Management, Healthcare Management, SharePoint, Revenue Cycle Management, Vendor Management, SaaS, Medical Coding, Agile Project Management, Software Documentation, ICD-9, ICD-10, Outsourcing, Business Development, Analytics
Education
Central Connecticut State University 1990 — 1993
Balchelor of Science, Accounting
University of Connecticut 1987 — 1990
Liberal Arts
Optum September 2013 - Present
McKesson June 1997 - September 2013
McKesson Provider Technologies June 1997 - September 2013
HealthPartners October 1980 - June 1997
Skills
Healthcare Information..., Software Implementation, PMP, HL7, Visio, Software Documentation, Software Project..., Process Improvement, EHR, MS Project, Integration, Healthcare Consulting, Informatics, Healthcare, SDLC, Health Information..., Requirements Analysis, EMR, Revenue Cycle, HIPAA, Healthcare IT, Cerner, SharePoint, Cross-functional Team..., Requirements Gathering, Project Management, Program Management, PMO, Business Analysis, Systems Analysis
Education
Concordia University 2000 — 2001
BA, Organizational Management & Communication
Century College
Associate of Arts (AA), General Studies
UnitedHealth Group (Optum) December 2014 - Present
Optum February 2014 - December 2014
OptumHealth August 2012 - February 2014
University of Wisconsin-Madison January 2012 - May 2012
University of Wisconsin-Madison August 2009 - December 2011
OptumHealth June 2011 - August 2011
City of Eden Prairie May 2008 - January 2009
City of Eden Prairie January 2006 - January 2009
City of Eden Prairie August 2005 - May 2008
Skills
Product Management, Management, Sales, Leadership, Market Research, Networking, Team Leadership, Marketing Communications, Strategic Planning, Process Improvement, Training, Analysis, Project Management, Team Building, Cross-functional Team..., Advertising, Budgets, Salesforce.com, Healthcare, Account Management, Competitive Analysis, Product Development, Inventory Management
Education
University of Wisconsin-Madison - School of Business 2008 — 2012
BBA, Management and Human Resources, Health Care Management Specialization
Cass Business School 2011 — 2011
Business
Optum January 2014 - Present
Optum February 2012 - January 2014
A-Med Health Care May 2009 - February 2012
UnitedHealth Group February 2006 - February 2012
Erie Insurance Group May 2004 - February 2006
Dave & Buster's October 2001 - October 2003
Skills
Data Analysis, Process Improvement, Analysis, Public Speaking, Access, Budgets, Research, Outlook, Healthcare, Insurance, Lotus Notes, Microsoft Word, Social Media, Database Administration, Office Management, Management, Leadership
Education
Clarion University of Pennsylvania 1995 — 2000
Bachelor of Science, Information Systems
Prime Therapeutics November 2014 - Present
UnitedHealthcare February 2013 - November 2014
Optum December 2011 - February 2013
Marvin Windows and Doors January 2008 - November 2011
Marvin Windows and Doors February 2003 - December 2007
Winthrop & Weinstine March 1996 - January 2003
Robins, Kaplan, Miller & Ciresi November 1991 - March 1996
Skills
Six Sigma, Process Improvement, Change Management, Project Management, Workshop Facilitation, Iso 9000, Business Intelligence, Voice of the Customer, Cross-functional Team..., Strategic Planning, Business Process..., SharePoint, Team Building, Leadership, Continuous Improvement, Visio, Value Stream Mapping, Manufacturing, Management, Training, Program Management, Business Process, Coaching, Analysis, Project Planning, Logistics, Process Engineering, Vendor Management, Quality Assurance
Education
Capella University 2007 — 2009
Bachelors, Business Administration (Summa Cum Laude - 4.0 GPA)
PMP Boot Camp
PMP Boot Camp
Optum June 2015 - Present
Aeon October 2014 - May 2015
The Office of US Senator Al Franken February 2014 - May 2014
United States Army Reserve February 2008 - April 2014
United States Postal Service April 2006 - May 2010
Skills
Salesforce.com, LexisNexis, SharePoint, Communication, Leadership, Teamwork, Time Management, Data Entry, OS X, Microsoft Office, Research, Microsoft Word, Microsoft Excel, PowerPoint, Office Administration, Customer Service, English, Facebook, Twitter, Instagram, Pinterest, Outlook, Problem Solving
Education
University of St. Thomas - Opus College of Business 2015 — 2016
Master of Science (M.S.), Health Care Communication
University of St. Thomas 2012 — 2015
Bachelor of Arts (BA), Business Communication
Century College
Associate's Degree, General Studies
NBC Sports Group February 2015 - Present
NBCUniversal, Inc. February 2014 - February 2015
The Lacek Group June 2013 - August 2013
Sony Music Entertainment January 2013 - May 2013
Optum June 2012 - August 2012
Doodle.ly October 2011 - January 2012
Center for Leadership and Involvement August 2011 - December 2011
Aqueduct Design & Advertising Ltd May 2011 - July 2011
Nordstrom September 2007 - August 2010
Skills
Social Media, Marketing, Social Media Marketing, Advertising, Market Research, Event Planning, Customer Service, Brand Awareness, Marketing Communications, Digital Marketing, Public Relations, Social Networking, PowerPoint, Marketing Strategy, Event Management, Online Marketing, Email Marketing, Public Speaking, Copywriting, Microsoft Word, Blogging, Sales, Creative Direction, Fundraising, Time Management, Microsoft Excel, Press Releases, Facebook, Account Management
Education
University of Wisconsin-Madison 2009 — 2013
Bachelor of Business Administration, Marketing, Management
Universitat Pompeu Fabra 2012 — 2012
City University (GB) 2011 — 2011
Scantron August 2013 - Present
Scantron January 2009 - June 2013
Optum May 1998 - March 2008
Skills
Camtasia, PowerPoint, GoToMeeting, Staff Development, ADDIE, Training, Instructional Design, Needs Analysis, Curriculum Development, Instructional Technology, Leadership Development
Education
Pepperdine University 2001 — 2003
Master of Arts (MA), Education
California State University-Long Beach 1992 — 1996
Bachelor of Arts (BA), Liberal Arts and Sciences/Liberal Studies
Optum April 2015 - Present
Franklin Health Solutions, LLC December 2013 - April 2015
California Technology Agency June 2011 - December 2013
United States Air Force Reserves June 1986 - September 2013
California Department of Health Care Services October 2009 - June 2011
CalPERS February 2007 - October 2009
California Department of Public Health June 2002 - February 2007
Skills
Healthcare, Healthcare Information..., Public Health, Leadership, Governmental Affairs, Health Policy, Healthcare Information..., Health Care Systems, Enterprise Architecture, Medicaid, Health Insurance, Pharmacy Benefit..., Health Benefits..., Medicaid Managed Care, Managed Care, Policy, Government, Informatics, Contract Management, Program Management, Strategic Planning, Team Building, Healthcare Consulting, System Administration, Healthcare Industry, Process Improvement, Hospitals, Employee Benefits, Project Management, EHR, Strategy, Analysis, Data Analysis, Healthcare Management, Medicare, HIPAA, Physicians, Policy Analysis, EMR, Administration, Management
Education
California State University-Sacramento
BS, Business Administration
Golden Gate University
Masters, Health Administration
The University of Chicago - Booth School of Business
Certifcate, Negotiation and Decision Making Strategies
PlanSource November 2014 - Present
Mint Solutions April 2014 - Present
UHG IT/Optum March 2013 - March 2014
UnitedHealth Group June 2008 - March 2014
Optum June 2008 - March 2013
ECI Telecom February 2007 - June 2008
ECI Telecom February 2006 - February 2007
CEI December 1998 - February 2006
CEI August 1997 - December 1998
Crescent Valves 1995 - 1997
Skills
Talent Management, Employee Engagement, Performance Management, Organizational..., Talent Acquisition, Human Resources, Strategy, Leadership, Succession Planning, Personnel Management, Employee Benefits, Team Building, Business Development, Employee Relations, Strategic Planning, Recruiting, Management, Coaching, Mergers & Acquisitions, Sourcing, Leadership Development, Program Management, Temporary Placement, Organizational Design, Business Strategy, Turnaround Strategy, High Growth Companies, Organizational..., Business Transformation, Organizational Structure
Education
Carnegie Mellon University - Tepper School of Business 2002 — 2005
MBA, Organization Behavior, Strategy
Nagpur University 1985 — 1989
BS, Computer Engineering
Anthem, Inc. July 2015 - Present
Syntel January 2015 - Present
Optum May 2015 - July 2015
Anthem, Inc. January 2015 - May 2015
Cognizant Technology Solutions July 2014 - January 2015
Blue Shield of California April 2012 - January 2015
Cognizant Technology Solutions May 2012 - July 2014
Cognizant Technology Solutions September 2011 - May 2012
Presbyterian Health Plan August 2011 - April 2012
Cognizant Technology Solutions May 2011 - September 2011
Skills
Business Objects, Crystal Reports, SQL, Project Management, Trizetto, FACETS, Facets Consulting, Healthcare Consulting, Healthcare Information..., COSMOS, Fieldglass, HIPAA, Trizetto HIPAA Gateway, Trizetto Facets, EDI, 837I, 837P, 834, Oracle SQL, Oracle Application..., MS Project, MS Query, Claredi, Healthcare, Behavioral Health, Claims, Enrollment, Eligibility, Providers, Commissions, Letters, ID Cards, Capitation, Utilization Management, Benefits, Membership, Testing, System Testing, Manual Testing, User Acceptance Testing, Unit Testing, MS Excel Pivot Tables, Manager, Reviewer, Resource Management, Resource Allocation, Resource Development, Training, Information Technology, Windows Scripting
Education
Stanford University 2014 — 2014
International Policy Studies - Program Management
Carnegie Mellon University - Tepper School of Business 2013 — 2013
Executive Leadership Program
PSG College of Technology 1998 — 2003
BE, SW Mechanical
Optum December 2014 - Present
Optum April 2013 - Present
Optum April 2012 - April 2013
OptumHealth June 2010 - April 2012
ING 2009 - 2010
ING 2007 - 2010
Minnesota State University, Mankato January 2009 - June 2009
ACC Capital Holdings 2006 - 2007
ACC Capital Holdings 2005 - 2006
ACC Capital Holdings 2005 - 2005
Skills
Change Management, Project Management, DMAIC, Staff Development, DFSS, Six Sigma, Data Analysis, Statistics, Process Improvement, Performance Management, Leadership Development, Talent Management, Analysis, Business Process, Business Process..., Coaching, Continuous Improvement, Cross-functional Team..., Customer Satisfaction, Human Resources, Kaizen, Leadership, Management, Operational Excellence, Organizational..., Program Management, Recruiting, Sales, Strategy, Succession Planning, Training, Value Stream Mapping, Workshop Facilitation, Budgets
Education
California State University-San Bernardino 2002 — 2004
M.S. I/O, Industrial Organizational Psychology
Minnesota State University, Mankato
B.A., Psychology, Human Resource Management
Minnetonka High School
UnitedHealthcare Community & State December 2014 - Present
Optum January 2008 - December 2014
ViSalus April 2013 - July 2014
Medical office March 1998 - January 2006
Skills
Multi Tasking, Highly detail oriented, Communication Skills, Highly motivated..., Business Analysis, Business Process..., Process Improvement, Strategic Planning, Financial Analysis, Project Management, Strategy, Data Analysis, Business Development, Cross-functional Team..., Analysis, Sales, Microsoft Excel, Microsoft Office, Microsoft Word, Team Building, Leadership, Healthcare, Insurance
Education
Chippewa Valley Technical College 2012 — 2015
Currently attending, Business Management, General
Optum May 2013 - July 2015
Gerontological Advanced Practice Nurses Association (GAPNA) 2015 - 2015
Unitedhealthcare October 2006 - May 2013
Paul Hart, M.D. 2003 - 2006
Veterans Health Administration 1994 - 2002
Skills
Health Insurance, Managed Care, Network Development, Utilization Management, HMO, Medicaid, Medicare Part D, Disease Management, Health Policy, PPO, Healthcare, NCQA, Insurance, HEDIS, HIPAA, Healthcare Management, Long-term Care, Medicaid Managed Care, Health Care Reform, Healthcare Industry, Healthcare Consulting, Quality Improvement, Hospitals, Surgery, Medicine, Medicare
Education
Capella University 2012 — 2014
MBA, Health/Health Care Administration/Management, GPA 3.89
UCSF 1992 — 1994
MSN, Adult Nurse Practitioner
St. Mary's College of California 1990 — 1992
BSN, Nursing Science
Optum part of United Health Group February 2014 - Present
Chamberlain College of Nursing February 2013 - Present
Optum June 2013 - February 2014
Carlow University August 2007 - December 2013
UnitedHealth Group March 2012 - June 2013
Corizon July 2008 - March 2012
Irwin Family Care 2004 - 2008
Giant Eagle 1990 - 1991
Skills
Team Building, Microsoft Office, Microsoft Excel, University Teaching, Outlook, Spreadsheets, Blackboard, Adult Learning..., Salesforce.com..., Salesforce Training, eCollege, Operations Management, Team Leadership, Clinical Operations
Education
Carlow University 2009 — 2011
DNP, Nursing
University of North Carolina at Greensboro 1997 — 2000
MSN, Nurse Practitioner
Waynesburg University 1986 — 1990
BSN, Nursing
Optum Global Solutions March 2015 - Present
Optum September 2013 - March 2015
Connextions December 2012 - September 2013
Wallace & Graham, P.A. June 2011 - February 2012
Epixtar February 2005 - August 2010
TeleSpectrum Worldwide October 2001 - February 2005
Telespectrum January 1999 - October 2001
Skills
Document Writing, Troubleshooting, Customer Relations, Telephone Skills, Customer Service, Organization, Accurate Record Keeping, Confidentiality, Multitasking Skills, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Access, Team Building, Customer Satisfaction, Call Centers, Sales, Account Management, Management, Documentations
Education
Central Piedmont Community College 2012 — 2014
Associate in Applied Science, Health Information Technology
Catawba College 1996 — 2000
Bachelor of Arts in Music Industry, Music Industry
Catawba College 1996 — 2000
Bachelor of Arts, English; Literature
Tidewater Community College 1994 — 1996
English, Philosophy
www.linda-henry.com 2011 - Present
Optum April 2008 - Present
Thatwhich Communications January 1990 - Present
Children's Home Society & Family Services November 2006 - April 2008
Window Fashions, Grace McNamara Inc June 2001 - October 2006
Evergreen Press/Lake Country Journal Magazine 1999 - 2002
Travel & Leisure magazine January 1988 - January 1990
Garland Publishing January 1985 - January 1988
Skills
Blogging, Brand Development, Copy Editing, Proofreading, Editorial, Copywriting, Newsletters, Marketing Communications, Editing, Publishing, Writing, Books, Publications, Freelance Writing, Storytelling, Corporate Communications
Education
City University of New York-Hunter College 1985 — 1987
Bachelor's, English (Writing), Psychology
Baptist Health System November 2014 - Present
Cherokee Nation Businesses June 2014 - November 2014
Optum June 2013 - June 2014
80/20 Medical Management & Services Group LLC November 2012 - February 2013
The Scooter Store June 2012 - October 2012
Progressive Billing March 2012 - April 2012
USAA March 2005 - July 2011
Skills
Microsoft Office 2007, Microsoft Word, Microsoft Office, Spanish, Research, Microsoft Excel, Negotiation, Customer Service, PowerPoint, CPT, Outlook, Data Entry, Access, Project Management, Accounts Receivable, ICD-9-CM, HCPCS, CMS-1500, EMR, Bilingual, Medical Coding, ICD-9, Medicare, Medical Terminology, Insurance, Medical Records, HIPAA, Healthcare, Sales, Software Documentation, Health Insurance, 10 Key, Revenue Cycle, Medical Billing, Medicaid, ICD-10
Education
Hallmark College of Technology/Hallmark College of Aeronautics 2011 — 2012
Certification, Health/Health Care Administration/Management
Cameron University 1996 — 1999
Associate of Science (AS), Interdisciplinary Studies
Optum August 2015 - Present
Target August 2006 - August 2015
The Charlton Group November 2000 - August 2006
Skills
Network Security, TCP/IP, Cisco Technologies, Data Center, Cisco IOS, Check Point, IPSec, IP VPN, Vendor connectivity, Network Firewall, F5 BigIP, Juniper Firewall, Cisco Firewall Security, Cisco Nexus, Networking, Virtualization
Education
University of Wisconsin-Stout 2003 — 2005
Bachelor of Science (B.S.), Information Technology Management
Chippewa Valley Technical College 2000 — 2002
Associate's degree, Information Technology - Network Specialist
Optum February 2015 - Present
Optum 2012 - 2015
University of Minnesota 2010 - 2012
Ellensburg WineWorks 2009 - 2010
Skills
Management, Event Management, Project Management, Creative Direction, Market Research, Social Media Marketing, Advertising, Public Relations, Marketing, Marketing Strategy, Marketing Communications, Email Marketing, Event Planning, Social Media, Business Strategy, Digital Marketing, Social Networking, Newsletters
Education
University of Minnesota 2007 — 2011
Bachelor of Science, Applied Economics, Marketing
Central Washington University 2009 — 2010
Certification, Global Wine Studies
The Weidt Group June 2015 - Present
Healthsense October 2013 - May 2015
Optum August 2006 - October 2013
OptumHealth July 2009 - May 2011
OptumHealth August 2006 - July 2009
Allianz Life June 2001 - August 2006
Transport America October 1999 - June 2001
SUPERVALU July 1998 - October 1999
Mount Olivet Home/Careview Home and Day Services August 1995 - July 1998
Skills
Health Insurance, Human Resources, Healthcare, Psychology, Six Sigma, Child Development, Management, Foster Care, Child Welfare, New Hire Orientations, CRM, Organized Multi-tasker, Efficiency, High Organizational..., Team Building, Managed Care, Child Advocacy, Collaboration, Strategic Planning, Account Management, Medicaid, Process Improvement, Six Sigma LEAN, Adoption, Supervisory Skills, Supervisory Management, Customer Service, Leadership, Cross-functional Team..., Medicare
Education
Capella University 2012 — 2015
Psychology - Behavioral Science, 3.875
University of Phoenix 2011 — 2012
Human Service Management, 3.8
Normandale Community College 2002 — 2003
Criminal Justice and Corrections, 4.0
Optum May 2015 - Present
Banner Health September 2012 - May 2015
Skills
Critical Care, Healthcare Management, Public Speaking, Nursing, Hospitals, BLS, Patient Safety, Healthcare, Inpatient, EMR, Nursing Education, Cerner, ACLS, ICU, Acute Care, Clinical Research
Education
Capella University 2012 — 2015
DNP, nursing leadership & administration
Seeking Senior Project Manager or Program Manager in Healthcare or Retail July 2015 - Present
Optum July 2013 - July 2015
UnitedHealth Group June 2012 - July 2013
The Lacek Group February 2012 - June 2012
3M Post-it(R) Notes Division April 2011 - December 2011
Capstone Publishers December 2010 - April 2011
Ingco International August 2008 - December 2010
Falls Agency January 2005 - January 2009
MR Productions 1994 - 2005
Cooking at Home 1994 - 1999
Skills
Marketing Communications, Marketing, Advertising, Strategy, Management, Leadership, Direct Mail, Integrated Marketing, Blogging, Marketing Strategy, Marketing Management, Email Marketing, Social Media, Strategic Planning, Event Management, Brand Development, Coaching, Direct Marketing, Editing, Program Management, New Business Development, PowerPoint, Photoshop, Retail, Sales, Copywriting, Creative Direction, Internal Communications, Social Media Marketing, Promotions, Web Content, Online Marketing, Interactive Marketing, Online Advertising, Digital Strategy, Budgets, Market Research, Product Marketing, Integration Management, Project Management, Account Management, Digital Marketing, Consulting, Problem Solving, Brand Management, Project Portfolio..., Project Estimation, Business Strategy, Strategic Partnerships, Agile Project Management
Education
Capella University 2008 — 2010
Master of Business Administration (MBA), Marketing
Hamline University 1994 — 1999
MFA, Creative Writing
College of Saint Benedict 1982 — 1986
BA, English and Business
West High 1982 — 1986
High School Diploma
Optum December 2012 - Present
Private Training November 2012 - Present
Carter High School/Rialto Unified School District August 2010 - December 2012
Carter High School/Rialto Unified School District August 2011 - November 2012
Carter High School/Rialto Unified School District November 2011 - May 2012
Bally Total Fitness September 2009 - April 2010
Z-Ultimate Self Defense Studios June 2002 - December 2009
Options For Youth August 2008 - July 2009
Skills
Personal Training, Fitness, Fitness Training, Cpr Certified, Athletics, Strength Training, Teaching, Coaching, Coaching Cross Country, Coaching Track and Field, Teaching Martial Arts, Lifestyle Coaching, Community Outreach, Classroom, Lifestyle, Endurance, Wellness Coaching, Martial Arts, Training, Sports, Stress Management, Weight
Education
University of Phoenix-Southern California Campus 2007 — 2010
Master of Arts (M.A.), Education, 3.97
Cal State Fullerton 2000 — 2003
Bachelor of Arts (B.A.), History, 3.1
Damien High School 1994 — 1997
The Institute For Life Coach Training
Life Coaching
National Academy of Sports Medicine
Wells Fargo March 2015 - Present
Wells Fargo January 2009 - February 2015
Wachovia May 2008 - December 2008
Wachovia January 2003 - May 2008
Optum December 1996 - January 1999
Metasys 1996 - 1997
Skills
SharePoint, SOA, SQL, Unix, SDLC, Databases, Process Improvement, Enterprise Architecture, Microsoft SQL Server, Visio, Requirements Analysis, Business Analysis, Agile Methodologies, Data Warehousing, Requirements Gathering, Integration
Education
University of North Carolina at Charlotte 1998 — 2002
MS, Computer Science
University of North Carolina at Charlotte 1994 — 1996
BS, Computer Science
City University of Hong Kong 1990 — 1993
University Hospitals of Cleveland September 2015 - Present
Optum July 2013 - August 2015
Cleveland Clinic November 2010 - June 2013
Cleveland Clinic February 2010 - October 2010
Cleveland Clinic August 2007 - January 2010
Skills
Proficient in CPT/ICD9, Querying computer..., Troubleshoot work..., Excellent analytic and..., Highly Motivated, Myers Briggs..., Ability to effectively..., Goal-driven, Great attention to..., Highly organized, Dedicated and committed..., Ability to take..., Emotional Intelligence, Revenue Cycle, Case Management, Problem Solving, Hospitals, Supervisory Skills, Troubleshooting, Scheduling, Healthcare, Change Management, Strategic Planning, Analysis, Research, Process Improvement, Team Building, Compliance, Access, Budgeting, Analytics, Data Analysis, Healthcare Management, Billing, Financial Analysis, Medicare, Business Analysis, Epic Systems, Budgets, CPOE, EMR, EHR, Informatics, Healthcare Information..., HIPAA, Ambulatory, HL7, Process Scheduler, Software Documentation, Quality Improvement
Education
Case Western Reserve University 2015 — 2015
Lean Six Sigma Green Belt Certification
Case Western Reserve University 2014 — 2014
Lean Six Sigma Yellow Belt Certification
Cleveland State University 2010 — 2010
Certificate, CPT/ICD9 Hospital Billing and Coding Certificate Program
Cleveland State University 2008 — 2009
MBA, Business Administration, Marketing Subspecialty
Ohio University 2003 — 2007
Bachelors, Health Care Administration/Long Term Care Administration/ Business Minor
Optum October 2011 - Present
Independent Music/Theatre Arts & Teaching Professional 1988 - Present
QUEST DIAGNOSTICS2008 March 2008 - October 2011
COMPUTER TECHNICAL & TRAINING SERVICES August 2002 - March 2008
STELLENT, INC January 2001 - August 2002
Woodhull Hospital, PC February 1985 - May 1988
CBS Educational Software Co January 1984 - January 1985
METPATH (METROPOLITAN PATHOLOGICAL) January 1982 - January 1984
Education
Carnegie Mellon University
Batchelor of Science, Biology
Corizon Health 2015 - Present
Corizon Health 2015 - 2015
Executive Health Resources 2014 - 2014
Optum 2014 - 2014
Executive Health Resources / Optum 2013 - 2014
Executive Health Resources 2011 - 2013
Executive Health Resources 2008 - 2011
Executive Health Resources 2006 - 2008
Executive Health Resources 2004 - 2006
Case Western Reserve University / University Hospitals of Cleveland 2002 - 2004
Education
Board Certified in Internal Medicine
Case Western Reserve University
Master of Science degree in Bioethics
Lokmanya Tilak Municipal Medical College, Sion Hospital
Bachelor of Medicine, Bachelor of Surgery degree (MD equivalent)
Optum June 2010 - Present
Edoceo, LLC January 2000 - July 2010
Blue Cross Blue Shield of Michigan June 2005 - May 2009
Unival Inc. April 2003 - October 2004
Danish Import Inc. August 1999 - April 2003
Cerner Corp. January 1998 - August 1999
Skills
Process Improvement, Healthcare Information..., Healthcare, Healthcare Consulting, Healthcare Industry, Strategy, Healthcare Management, Revenue Cycle, Business Analysis, Hospitals, HIPAA, Medicaid, EHR, Medicare, Performance Improvement, Strategic Planning, Managed Care, Customer Service, Executive Management, Integration, Management Consulting, Informatics, Practice Management, Health, Operations Management, Consulting, Physicians, Revenue Cycle Management, Health Information..., Quality Improvement, EMR, Physician Relations, Change Management, Management, Business Process, Health Policy, Hospital Operations, Health Insurance, Medical Billing, Program Development, Claims, Program Implementation, Wellness Programs, Business Process..., Software Implementation, Project Management, Information Technology, Insurance
Education
University of Detroit Mercy 1995 — 1996
MBA
Cleary University 1994 — 1994
BBA
Schoolcraft College 1991 — 1993
AA
Optum March 2015 - Present
HP Enterprise Services (Previously EDS) October 2007 - March 2015
Deloitte Services LLP July 2006 - October 2007
Electronic Data Systems (EDS) July 2004 - July 2006
Electronic Data Systems (EDS) July 2001 - July 2004
Electronic Data Systems (EDS) September 1999 - July 2001
Electronic Data Systems (EDS) January 1998 - September 1999
Electronic Data Systems (EDS) July 1996 - January 1999
Electronic Data Systems (EDS) May 1995 - July 1996
Electronic Data Systems (EDS) November 1993 - May 1995
Skills
Outsourcing, IT Outsourcing, Call Centers, Integration, Leadership, CRM, IT Strategy, BPO, New Business Development, Technical Support, Management, Consulting, Business Process, Strategy, Enterprise Software, Cloud Computing, Team Building, Vendor Management, Service Delivery, Pre-sales
Education
Central Michigan University 1989 — 1992
BS
Optum July 2013 - Present
SS&C Technologies February 2013 - July 2013
St Francis Hospital 2007 - 2012
Insurix January 2007 - March 2007
Mortgage Lenders Network 2006 - 2007
Travelers October 2002 - July 2006
Ames Department Stores April 2001 - September 2002
Covansys December 2000 - March 2001
Cigna July 1999 - December 2000
Mass Mutual June 1998 - July 1999
Skills
Microsoft SQL Server, SQL, VB.NET, Visio, T-SQL, Databases, .NET, Software Development, Requirements Analysis, SDLC, Access, ASP.NET, Process Improvement, Software Documentation, Systems Analysis, Crystal Reports, SharePoint, Integration, Troubleshooting, Business Analysis, Disaster Recovery, Active Directory, HTML, Visual C#, Oracle, Project Management, Full SDLC
Education
The University of Connecticut 1988 — 1991
Bachelor of Science (BS), Electrical and Electronics Engineering
Central Connecticut State University 1985 — 1988
Optum February 2015 - Present
MemorialCare Health System September 2013 - February 2015
OptumRx February 2012 - August 2013
OptumRX March 2010 - February 2012
WaMu Investments, Inc. October 2005 - January 2009
WaMu Investments, Inc. August 2004 - October 2005
Wamu Investments, Inc. August 2001 - August 2004
Skills
SDLC, Process Improvement, Business Analysis, Vendor Management, Visio, Project Management, PMO, Program Management, MS Project, Business Process..., PMP, Cross-functional Team..., Requirements Analysis, Strategic Planning, Team Building, SharePoint, Team Leadership, Requirements Gathering, Management, Leadership
Education
California State University-Fullerton - College of Business and Economics
B.A., Business Administration
PMP Exam Prep Workshop
Sullivan, Cotter and Associates, Inc. April 2015 - Present
Prime Therapeutics September 2014 - April 2015
The Chartis Group September 2013 - July 2014
Optum September 2011 - August 2013
Carol Corporation July 2007 - August 2011
Allina Health Systems March 2004 - July 2007
Skills
Healthcare, Healthcare Management, Managed Care, Care Transformation, Process Redesign, Healthcare Consulting, Primary Care, PCMH, EHR, EMR, HIPAA, Lean Operations, Lean Tools, Financial Services, Operations Management, Process Improvement, Call Center Start-up..., Clinical Research, Strategic Planning
Education
University of Saint Thomas - School of Business 2000 — 2002
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
Cardinal Stritch University
Bachelor's Degree, Business Administration and Management, General
Optum April 2015 - Present
Wells Fargo September 1996 - April 2015
Performark, Inc. 1993 - 1996
Education
Cardinal Stritch University 2006 — 2009
B.S., Strategic Management Information Systems
University of St. Thomas
Master of Science (M.S.), Software Management
Optum October 2007 - Present
The Assist Group June 2005 - October 2007
Skills
Excel, PowerPoint, Budgeting, Team Building, Mentoring, Cross-functional Team..., Problem Solving, Program Management, Microsoft Excel, Managed Care, Strategic Planning, Healthcare, Account Management, Project Management
Education
Cardinal Stritch University 2001 — 2004
MBA
Winona State University 1991 — 1995
Consolidated Solutions February 2015 - Present
Optum September 2014 - January 2015
Medical Mutual of Ohio June 1997 - May 2013
YWCA 2006 - 2013
Kirtland School District 2003 - 2011
Medical Mutual June 1994 - June 1997
Sherwin Williams 1980 - 1986
Skills
Leadership, Strategic Planning, Process Improvement, Vendor Management, Business Analysis, Project Planning, Training, Contract Negotiation, Sales, Team Building, Insurance, Customer Service, Healthcare, Program Management, Integration, Disaster Recovery, New Business Development, Business Process..., Management, Visio, Project Management, Strategy, Risk Management, Analysis, SaaS, Budgets, Business Development, Change Management, Cross-functional Team..., SDLC, Team Leadership, Data Analysis, IT Strategy, Access, Management Consulting, Product Management, Employee Benefits, Account Management, CRM, Business Intelligence, Mergers & Acquisitions, Business Strategy, IT Outsourcing, Information Technology, Outsourcing, Business Process
Education
Cleveland State University 1989 — 1991
Master of Business Administration (MBA), Finance, General
University of Chicago 2009 — 2009
Certificate, General Manager
Cleveland State University 1976 — 1980
Bachelor's degree, Business Administration, Management and Operations
borromeo seminary 1972 — 1975
Optum October 2013 - Present
TIAA-CREF June 2011 - December 2011
TIAA-CREF May 2010 - October 2010
TIAA CREF May 2008 - July 2009
TIAA-CREF June 2004 - May 2008
TIAA-CREF August 1988 - June 2004
Skills
Business Analysis, Software Documentation, Project Management, Management, Business Process..., Business Process
Education
Central Piedmont Community College 2010 — 2011
Certificate:, Six Sigma Green Belt, Project Management, Business Analyst
University of Phoenix 2004 — 2007
Computer Technology/Computer Systems Technology
LIU Brooklyn 1997 — 1998
Certificate, Programming
Fashion Institute of Technology 1990 — 1992
Art & Advertising Design
City University of New York City College 1984 — 1986
Advertising and Design
Optum
Skills
Managed Care, Quality Improvement, Healthcare, Data Analysis, Process Improvement, Utilization Management, Healthcare Information..., Healthcare Management, Disease Management, Provider Relations, Program Management, Health Policy, Healthcare Industry, Case Managment, Health Insurance, Cross-functional Team..., Healthcare Consulting
Education
California State University-Northridge
Master of Business Administration (MBA)
Cleveland Chiropractic College of Los Angeles
Doctor of Chiropractic
Pepperdine University
Bachelor of Science (BS), Sports Medicine
PwC January 2014 - Present
Stryker June 2011 - December 2013
Falken Tire Corporation October 2009 - June 2011
Oracle October 2006 - November 2009
Deloitte November 2006 - May 2007
IBM Canada June 2005 - October 2006
Optum 1997 - 2003
Skills
Oracle Warehouse..., Oracle Order Management, Oracle Purchasing, Oracle E-Business Suite, Order Management, Procure-to-Pay, Business Process, Requirements Analysis, Integration, Business Intelligence, Oracle, SDLC, Business Analysis, Certified Project..., Oracle Certified..., Oracle Applications EBS..., Oracle EBS Upgrade to R..., Oracle Inventory, Oracle Applications, Oracle Supply Chain..., Oracle Distributed WMS..., ITIL, Oracle Warehouse..., Process Engineering, Oracle HR, Project Management, ERP, Applications, Order to Cash, Process Improvement, 3PL, WIP, User Acceptance Testing, Business Process Design, Data Migration, Inventory, Warehouse Management, PMO, Distributed Systems, PMP, Business Process..., Supply Chain Management, Pre-sales, Software Project..., Vendor Management, Testing, Supply Chain, Change Management, OBIEE, Oracle Discoverer
Education
University of California, Los Angeles 2009 — 2010
UCLA Certified Project Manager, Leadership and the Human Element in Project Management
California State University-Fullerton 1993 — 1997
Osmania University 1989 — 1993
Bachelor of Science, Engineering
Optum February 2008 - Present
Countrywide Financial August 2002 - February 2008
Insignia/ESG January 1998 - August 2002
Skills
Medicare, Data Analysis, Client Strategy, Medicare Advantage, Strategic Planning, Business Analysis, Analysis, Managed Care, Business Process..., Financial Analysis, Strategy, Healthcare Consulting, Financial Modeling, Healthcare, Insurance, Management Consulting, Healthcare Industry, Health Policy, Leadership, Medicaid, Business Intelligence, Access, Healthcare Information..., Executive Management, Product Management, Healthcare Analytics, Visio, Program Management, HIPAA, Healthcare Management, Cross-functional Team..., Health Insurance, Forecasting, SAS, Analytics, Process Improvement
Education
Texas A&M University 1994 — 1995
M.S., Finance
California State University-Long Beach - College of Business Administration 1991 — 1993
B.S., Finance
Golden West College 1988 — 1991
Associate of Arts (A.A.), Business Administration and Management, General
Optum December 2014 - Present
UnitedHealthcare November 2005 - August 2014
UnitedHealth Group 2005 - 2014
City of Long Beach -- Office of the City Council April 2002 - November 2004
MaxiCare 1999 - 2001
L. A. Care Health Plan 1996 - 1999
Asian Pacific Legal Center 1993 - 1994
Skills
Public Policy, Managed Care, Health Insurance, Healthcare, Grant Writing, Analysis, Public Speaking, Training, Program Management, Strategic Planning, Project Management, Process Improvement
Education
California State University-Long Beach 1999 — 2001
MPA, Public Policy & Administration
Lesley University 1988 — 1992
BS, Education
CVS Health March 2014 - Present
Optum July 2011 - March 2014
California Association of Health Plans October 2008 - July 2011
The California Endowment July 2007 - September 2008
UCLA School of Public Health October 2005 - June 2007
The Children's Partnership June 2004 - October 2005
Skills
Health Insurance, Healthcare IT, Public Health Policy, Managed Care, Healthcare Information..., Philanthropy, Public Health, Health, Health Policy, Healthcare, Grants, Analysis, Nonprofits, Data Analysis, Public Speaking, Program Management, Healthcare Industry, Health Care Reform, Program Evaluation, Healthcare Management, Medicare, Medicaid, Quality Improvement, Healthcare Consulting, Health Education, HIPAA, Health Economics, Government Relations
Education
University of the Pacific - McGeorge School of Law 2015 — 2017
Master’s Degree, Law
University of California, Los Angeles 2003 — 2005
MPH, Health Services (Policy)
California State University-Northridge 1997 — 2003
BS, Health Sciences
Optum March 2015 - Present
HP February 2008 - February 2015
AAA April 2004 - January 2008
Response Services Center July 2001 - March 2004
EDS May 1994 - June 2001
Skills
Business Development, Product Management, Account Management, CRM, Business Strategy, New Business Development, Project Management, Sales Management, Outsourcing, Negotiation, Solution Selling, Sales, Business Analysis, Cloud Computing, Selling, Team Management, Program Management, Management, Strategy
Education
Central Michigan University
BS in Business Administration, Management Information Systems and Marketing
Pacific Life July 2015 - Present
Optum October 2014 - July 2015
OptumRx October 2010 - October 2014
Anchen Pharmaceuticals, Inc. September 2008 - October 2010
Experian December 2007 - September 2008
Bally Total Fitness February 2006 - November 2007
Skills
Active Directory, Business Requirements, Databases, Citrix, Help Desk Support, Hardware, Management, Information Technology, Project Management, Networking, Software Installation, Software Documentation, Testing, Technical Support, Troubleshooting
Education
California State University-Long Beach 1998 — 2005
Bachelor of Science (B.S.), Management Information Systems
UnitedHealthcare March 2013 - Present
Optum March 2013 - Present
ING January 2004 - September 2010
Skills
Black Belt, Change Management, Six Sigma, Business Process..., Process Improvement, Business Analysis, Training, Project Portfolio...
Education
Capella University 2010 — 2012
Master of Business Administration (MBA), Finance and Health Care Management, 3.9
Winona State University 1993 — 1998
Optum June 2015 - Present
StayWell Health Management February 2013 - Present
CIGNA October 2011 - February 2013
CIGNA Health Solutions October 2011 - January 2013
Cigna Investment Management August 2008 - August 2012
CIGNA Healthcare August 2008 - October 2011
A.L.M. Holding Company June 2007 - August 2008
Cooperative Educational Services January 2005 - June 2008
Mathy Construction Company August 2006 - August 2007
Skills
Wellness, Team Building, Strategic Planning, Health Insurance, Healthcare, EAP, Coaching, Public Speaking, Training, Data Analysis, Nutrition Education, HRA, Non-profits, Microsoft Office, Outlook, PowerPoint, Research
Education
Capella University 2009 — 2011
Master of Business Administration (M.B.A.)
University of Wisconsin-La Crosse 2000 — 2005
Bachelor of Applied Science (B.A.Sc.), Community Health and Preventive Medicine
Capella University
MBA, Project Management
Community Health EducationUniversity of Wisconsin-La Crosse
Bachelor of Science
Optum April 2013 - Present
Optum March 2012 - April 2013
UnitedHealth Group - OptumHealth May 2011 - March 2012
Chanhassen Fire Department July 1991 - September 2011
UnitedHealth Group - OptumHealth November 2008 - May 2011
UnitedHealth Group - UnitedHealthcare March 2005 - November 2008
Fairview Health Services March 1995 - March 2005
Skills
Healthcare, Team Building, Strategic Planning, Cross-functional Team..., Process Improvement, Program Management, Change Management, Quality Management, Compliance, Budgeting, Problem Solving, Managed Care, Health, Planning, Product Development, Health Insurance, P&L, Performance Management, Business Strategy, Hospitals, Leadership, Data Analysis, Project Management, Healthcare Information..., Healthcare Industry, Business Analysis, Disease Management, Vendor Management, Healthcare Consulting, Medicaid, Project Planning
Education
Cardinal Stritch University
Masters, Business Administration
Cardinal Stritch University
Bachelors, Business Administration
Normandale Community College
Associates, Science - Nursing
Optum June 2011 - Present
Optum March 2008 - June 2011
Aurora Health Care March 2002 - March 2008
Skills
Training, Quality Assurance, Project Management, Customer Service, Microsoft Excel, Program Management
Education
Carroll University 1998 — 2002
Bachelor of Science, Psychology
Optum April 2015 - Present
Gesture.com April 2013 - Present
Optum September 2013 - March 2015
Optum January 2011 - August 2013
Optum January 2010 - January 2011
Optum January 2008 - December 2009
E-GROUP, INC. October 2006 - November 2007
Skills
Marketing Strategy, Branding Development, Communications Strategy, Communications Planning, Product Management, Sales Support, Data Management, Adobe Creative Suite, Microsoft Office, Strategic Communications, Cross-functional Team..., Sales Operations, Leadership, Process Improvement, Strategy, Management, Business Development, Marketing, Marketing Communications, Proposal Writing, Sales, Email Marketing, Integrated Marketing, Brand Development, Product Marketing
Education
The Art Institutes International Minnesota 2010 — 2012
Associate in Applied Science, Graphic Design
University of Saint Thomas 2003 — 2007
Bachelor of Arts, Marketing Management
Charles University in Prague 2006 — 2006
Universite Des Antilles et De La Guyane 2005 — 2005
French
Optum October 2010 - Present
Skills
Databases, Data Analysis, SQL, Database Queries, Microsoft Excel, Customer Service, Microsoft Word, Time Management, Microsoft Office, QuickBooks, Customer Satisfaction, Data Entry, PowerPoint, Phone Skills, Outlook, Teamwork, SharePoint, Financial Analysis
Education
University of Phoenix 2014 — 2015
Master of Business Administration (M.B.A.), MBA/HCM
California State University-Fullerton, Mihaylo College of Business and Economics 2007 — 2010
B.A., Accounting and Finance
Golden West College 2004 — 2007
A.A, Business Administration
Harris Computer Systems June 2015 - Present
Optum August 2013 - June 2015
Air Force Academy Athletic Corporation August 2013 - March 2015
In a job search, willing and able to relocate December 2012 - August 2013
Verizon April 2012 - November 2012
GBGM/Haiti Response Plan May 2011 - November 2011
Fort Carson Support Services February 2007 - April 2011
Comcast (fka Adelphia Cable Communications) August 2005 - September 2006
Comcast (fka Adelphia Cable Communications) August 2003 - August 2005
Skills
Financial Analysis, Budgeting, Forecasting, Variance Analysis, Corporate Finance, Financial Accounting, Accounts Payable, Accounting, Accounts Receivable, Payroll, Microsoft Office, Microsoft Access, Strategic Planning, Budgets, Microsoft Excel, Customer Service, Auditing, Financial Modeling, Management, Finance, Cash Management, Analysis, Account Reconciliation, Cash Flow, Project Management, Financial Statements, QuickBooks, Process Improvement, Financial Reporting, General Ledger, Invoicing, Internal Controls, Strategic Financial..., Business Planning, Business Analysis, Access, Financial Forecasting
Education
University of Colorado Colorado Springs 2001 — 2003
M.B.A., Finance
Charter Oak State College
BS, Accounting
OPTUM February 2015 - Present
ARCHWAY MARKETING June 2014 - January 2015
FAIRVIEW-CLEARSCRIPT (PBM) January 2014 - May 2014
NORTH MEMORIAL HEALTH CARE August 2013 - November 2013
PARK NICOLLET HEALTH CARE March 2013 - August 2013
HUDSON HOSPITAL AND CLINICS September 2012 - January 2013
HENNEPIN COUNTY MEDICAL CENTER August 2012 - September 2012
NORTH MEMORIAL HEALTH CARE June 2011 - May 2012
WESTFIELDS HOSPITAL (a Health Partners Hospital) December 2010 - July 2011
FAIRVIEW HEALTH SYSTEMS March 2009 - January 2011
Skills
Healthcare, Leadership, Six Sigma, Auditing, Process Improvement, Managerial Finance, Budgets, Operations Management, Strategic Planning, Forecasting, Team Building, Analysis, Financial Analysis, Change Management, Project Management, Team Leadership, Project Planning, Access, Cross-functional Team..., Management Consulting, Policy, Contract Management, Performance Management, Accounting, Software Documentation, Program Management, Strategy, Business Analysis, Management, Risk Management, Training, Vendor Management, Business Process..., Finance, Financial Reporting, Executive Management, Variance Analysis, Accounts Payable, Data Analysis, Consulting, Budgeting, CRM, Healthcare Information..., Customer Service, Business Development, Hospitals, Healthcare Management, Internal Audit, Sarbanes-Oxley Act, Internal Controls
Education
Villanova University 2010 — 2012
Certificates in, Lean Six Sigma & Project Management
Cardinal Stritch University 1998 — 2000
MBA, Business Administration
The Citadel 1982 — 1986
Bachelor of Arts, Political Science; Business Management Concentration
University of Mary 1981 — 1982
Bachelor's degree, Pre-Law Studies
Bishop Ryan High School
High School, N/A
Optum September 2013 - Present
OptumInsight March 2011 - September 2013
OptumInsight July 2008 - March 2011
Countrywide Securities Corporation October 2005 - July 2008
Innovation Management Group, Inc. January 2000 - October 2005
Skills
Access, Databases, SDLC, HTML, Software Development, Data Analysis, C#, PHP, SAS, SQL, Business Intelligence, Microsoft SQL Server, Data Warehousing, Process Improvement, Business Analysis, HIPAA
Education
California State University-Northridge 1997 — 2002
B.S., Computer Science
Health Net February 2013 - Present
Optum January 2012 - November 2012
WellPoint April 2008 - January 2012
WellPoint 2006 - 2008
WellPoint 2005 - 2006
Skills
Project Management, Data Analysis, Business Analysis, Process Improvement, Microsoft Office, SQL, SDLC, Crystal Reports, Analysis, Visio, Access, Change Management, Requirements Analysis, Systems Analysis, Management, MS Project, Program Management, Business Process..., SharePoint, Microsoft SQL Server, Business Requirements, PMP, Software Documentation, Visual Basic, .NET, Toad, VBA, Business Objects, CDS
Education
Western Governors University 2013 — 2015
Master of Business Administration (MBA), IT Management
California State University-Northridge 1994 — 1999
BS, Management Information Systems
Optum June 2005 - Present
AIM Healthcare now Optum April 2000 - June 2005
Skills
Agile Methodologies, .NET, Healthcare Information..., Scrum, SDLC, Architectures, XML, Software Development, Enterprise Architecture, SOA, Web Services, Integration
Education
Capella University 2010 — 2012
MS in Information Technology, Enterprise Software Architecture, Post Graduate
Oakwood College
Optum May 2010 - Present
Optum September 2007 - May 2010
HSBC Card Services May 2005 - September 2007
Synergy Solutions February 2003 - May 2005
Skills
IEX, CMS, PeopleSoft, Aspect, Workforce Management, Avaya, SharePoint, Call Center, Process Improvement, Vendor Management, Visio, Data Analysis, Business Analysis, Metrics, Business Process..., Customer Service, Team Leadership, Six Sigma, Contact Centers, Customer Satisfaction, Capacity Planning, Access, ACD, Change Management, Avaya Technologies, Call Centers, Management, Training
Education
Capella University 2014 — 2017
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Southeast Technical Institute 2005 — 2007
Optum October 2011 - Present
Diversified Distribution Systems January 2009 - November 2011
Zomax April 2006 - December 2008
Skills
Project Management, Supply Chain Management, Process Improvement, Supply Chain, Cross-functional Team..., Vendor Management, Operations Management, Program Management, Manufacturing, Business Process..., Materials Management, Purchasing, Inventory Management, ISO, Leadership, Warehouse Management, Continuous Improvement, Team Building, Account Management
Education
St. Cloud State University 2007 — 2009
MBA
Central Michigan University 1997 — 2003
BAA, Sports Management
Optum 2010 - December 2014
Ingenix May 2009 - 2014
OptumInsight June 2007 - 2014
Ingenix a United Health Group Company 2007 - 2014
EnovateIT October 2005 - June 2007
Ergotron February 2001 - October 2005
NCS Pearson May 1995 - February 2001
National Computer Systems May 1995 - February 2001
Pearson NCS 1995 - 2001
Conklin 1990 - 1995
Skills
Product Marketing, Product Launch, Marketing Management, Product Management, Cross-functional Team..., Marketing Strategy, Integrated Marketing, Healthcare, Marketing, Lead Generation, Marketing Communications, Strategic Planning, Strategy, Project Management, Analytics, Email Marketing, Leadership, Multi-channel Marketing, Brand Management, Market Research, CRM, B2B Marketing
Education
Cardinal Stritch University 1997 — 1999
MBA
Cardinal Stritch University 1990 — 1992
BS, Business Administration
University of Minnesota - Carlson School of Management
Optum March 2013 - Present
OptumHealth August 2009 - Present
OptumHealth August 2005 - July 2009
Hanover Township 2002 - 2005
Youth Services Bureau 2003 - 2004
Camelot Community Care 2001 - 2002
Rock Creek Center 2000 - 2001
Virtual Resources, Inc. 1997 - 2001
Medline Industries 1989 - 1996
Hillsdale United Methodist Church 1982 - 1988
Skills
Healthcare, Healthcare Management, Utilization Management, Case Managment, Disease Management, Health Education, Quality Improvement, Behavioral Health, Managed Care, Medicaid, HIPAA, Medicare, Mental Health, Clinical Research, Health Promotion, Health Policy, Public Health, Program Development, Leadership Development, Public Speaking, Coaching, Clinical Supervision, Group Therapy, Psychology, EHR, EMR, Mental Health Counseling, Provider Relations, Treatment, Performance Improvement, Credentialing, Staff Development, Process Improvement, Interventions, Case Management, Healthcare Industry, Psychotherapy, Healthcare Consulting
Education
Capella University 1999 — 2001
MS
Iliff School of Theology 1981 — 1984
Western Michigan University 1975 — 1980
BS
Optum April 2010 - Present
Gorman Consulting December 2008 - Present
Barnes & Noble December 2009 - April 2010
Target October 2000 - July 2008
Target July 1999 - October 2000
Target January 1990 - July 1999
Target August 1989 - January 1990
Target September 1985 - August 1989
Skills
Project Management, Inventory Management, Warehousing, Safety Training, Staff Development, Learning Management..., Leadership, Facilitators, Instructional Design, Training Delivery, Curriculum Design, Curriculum Development, Call Center, Wellness, Change Management, Employee Training, Team Building, Leadership Development, Management, Training, Coaching, Public Speaking, Performance Management, Human Resources, Technical Writing, E-Learning, Needs Analysis, Analysis, CRM, Onboarding, Program Management
Education
Capella University 2012 — 2012
M.S. Ed (2015), Instructional Design for Online Learning
University of Saint Thomas 2006 — 2006
Project Management Series Certificate
Sam Houston State University 1976 — 1981
B.S., Psychology
Conroe High School 1972 — 1976
Diploma
Optum March 2009 - Present
Collins March 2008 - March 2009
RSM McGladrey 2001 - 2008
Benchmark Computer Learning 1999 - 2001
GE Capital IT Solutions 1997 - 1999
Skills
Coaching, Organizational..., Succession Planning, Leadership Development, Recruiting, Employee Training, Performance Measurement, Culture Development, Strategy Execution, Organizational..., Employee Engagement, Performance Management, Workforce Planning, Talent Management, Organizational Design, Executive Coaching, Employee Relations, Strategy, Human Resources, Leadership, Change Management, Benefits Administration, Management, Onboarding, Deferred Compensation, Employee Benefits
Education
University of Pennsylvania - The Wharton School 2014 — 2014
Participated in academic sessions as part of United Health Group Executive Development Program, Financial literacy, blue ocean strategy, design thinking and leading change.
Human Capital Certification from United Health Group 2009 — 2012
Human Capital Certification from United Health Group
Capella University 1998 — 1998
Masters, Human Services
Hudson Institute
Coaching Certificate
UnitedHealth Group February 2009 - Present
Optum February 2009 - Present
Kemet Electronics September 2004 - February 2009
Sealed Air 1991 - 1997
Skills
Integration, Business Analysis, SDLC, Process Improvement, IT Strategy, Enterprise Architecture, SharePoint, Visio, Program Management, SAS, Cross-functional Team..., Service Oriented..., Software Development, Troubleshooting, Web Services, z/OS
Education
Furman University 1979 — 1983
B.S., Mathematics-Computer Science
Clemson University
MBA, Business Administration and Management, General
Devon Hill Capital Partners May 2012 - Present
Optum August 2006 - February 2012
Kaiser Foundation Health Plan November 2005 - July 2006
Concuity August 2000 - November 2005
Priority Plus of California July 1997 - July 2000
Monarch Health System May 1996 - July 1997
Skills
Financial Modeling, Mergers, Strategic Planning, Financial Analysis, Healthcare, Budgets, Data Analysis, Managed Care, Business Strategy, Financial Reporting, Business Analysis, Start-ups, Auditing, Healthcare Management, Project Management, Internal Controls, Business Development, Leadership, Management, Mergers
Education
California State University-Fullerton 1992 — 1994
MBA, Finance
University of Oklahoma 1985 — 1987
BBA, Accounting
University of the Punjab, Lahore 1982 — 1984
B.Com, Accounting
Axolotl Corp. November 2011 - Present
Optum November 2011 - Present
IBM Watson Research Center December 1989 - February 2009
IBM Research 1989 - February 2009
IBM Thomas J. Watson Research Center 1989 - 2009
IBM Research Division 1989 - 2009
IBM July 1986 - December 1989
Metropolitan Life Insurance Company July 1982 - July 1986
Skills
XML, C, Java, C++, Lotus Notes, Programming, Software Development, JavaScript, SOA, Software Engineering, DB2, Testing, Perl, Eclipse, Java Enterprise Edition, Databases, Windows, Agile Methodologies, Python, Algorithms, Data Analysis, XSLT, Software Design, PHP, HTML, OOP, Mainframe, MVS, Operating Systems, SQL, Computer Science, Architecture, Web Applications, Web Services, Distributed Systems, Software Project..., Integration, System Architecture
Education
New York University - Polytechnic School of Engineering 1983 — 1986
MS, Computer Science
City University of New York-Brooklyn College 1978 — 1982
BS, Computer and Information Sciences
Optum 2013 - Present
North Florida Medical Associates 2003 - 2012
Alpha Physician Services 2001 - 2003
Skills
Healthcare, Gerontology, Hospice, Geriatric Nursing
Education
Case Western Reserve University 1995 — 1997
Master of Science (MS), Gerontology
Case Western Reserve University 1993 — 1995
BS, Registered Nursing/Registered Nurse
Princeton 1988 — 1992
Bachelor of Arts (BA), Classical Archaeology
Milton Academy 1983 — 1987
Dealertrack Technologies January 2014 - Present
Dealertrack Technologies January 2013 - December 2013
Optum September 2009 - December 2013
Phoenix Life Insurance Company September 2007 - September 2009
MetLife 2005 - 2007
Travelers Life and Annuity 2000 - 2005
Aetna Financial Services 1997 - 2000
Aetna Financial Services 1995 - 1997
Skills
Business Analysis, SDLC, Vendor Management, Software Documentation, Requirements Analysis, Visio, Leadership, Process Improvement, SharePoint, Agile Methodologies, Requirements Gathering, SQL
Education
Central Connecticut State University 1988 — 1993
BS, Business Management
Optum September 2013 - Present
UnitedHealth Group June 2010 - September 2013
UnitedHealth Group 2007 - June 2010
UnitedHealth Group 2006 - 2007
UnitedHealth Group 2005 - 2006
UnitedHealth Group 2002 - 2005
Skills
Finance, Process Improvement, Forecasting, Financial Analysis, Financial Reporting, Treasury Management, Essbase, Microsoft Excel, PeopleSoft, General Ledger, Managerial Finance, Variance Analysis, Financial Modeling, Internal Controls
Education
Cardinal Stritch University 2005 — 2007
MBA, Business Administration
Dickinson State University 1997 — 2001
Bachelor of Science, Accounting
AmeriHealth Caritas September 2015 - Present
AmeriHealth Caritas October 2013 - September 2015
Optum February 2013 - October 2013
OptumInsight April 2010 - February 2013
TriCenturion October 2007 - April 2010
BlueCross BlueShield of SC July 2006 - October 2007
Skills
SAS, Data Analysis, Statistical Modeling, Statistics, Data Mining, SQL, Healthcare, Medicare, Medicaid, Business Intelligence, Tableau, Predictive Analytics, Analytics, Data Warehousing, Analysis, Business Analysis, Process Improvement, Microsoft Excel
Education
Clemson University 2001 — 2006
Mathematics, Statistics
Messer Financial Group July 2015 - Present
TZ Insurance Solutions September 2014 - April 2015
Optum August 2014 - September 2014
Optum January 2011 - July 2014
Anson Regional Medical Services, Inc. September 2009 - February 2010
Strayer University October 2007 - April 2009
Strayer University August 2006 - September 2008
Strayer University February 2006 - September 2006
Skills
Job Coaching, Staff Mentor, Subject Matter Experts, Consultative Sales..., Educational Management, Performance Management, Call Center, Change Management, Management, Operations Management, Staff Development, Process Improvement, Account Management, Microsoft Office, Fundraising, Cross-functional Team..., Training, Customer Satisfaction, Recruiting, Program Management, Call Centers, Vendor Management, Leadership, Budgets, Project Planning, Customer Experience, Team Leadership, Nonprofits, Interviews, Business Process..., Policy, Negotiation, Project Management, Employee Benefits, Supervisory Skills, Teamwork, Quality Assurance, Healthcare, Time Management, Software Documentation
Education
Strayer University 2005 — 2007
MHSA, Health Services Administration
College of Insurance
Catawba College 1979 — 1983
Bachelor of Arts, Business Administration
UnitedHealth Group April 2009 - Present
Optum April 2009 - Present
CIGNA Healthcare April 1988 - April 2009
Skills
Managed Care, Healthcare Information..., Healthcare, Data Analysis, Program Management, Analytics, Health Insurance, Informatics, HIPAA, Medicaid, Process Improvement, Leadership, Insurance, Medicare, Visio, Software Documentation, Healthcare Management, Health Policy, Healthcare Consulting, Requirements Gathering, Employee Benefits, Business Analysis, Disease Management, Healthcare Industry, SDLC, Access, Vendor Management, Strategy, Business Process..., Data Warehousing
Education
Central Connecticut State University 1987 — 1992
Tunxis 1987 — 1989
as, mis
Robson Communities July 2014 - Present
WellCare October 2013 - June 2014
Optum December 2009 - October 2013
Boeing 2002 - 2009
The Summit Real Estate Group January 1997 - January 2002
Skills
Contract Management, Leadership, Program Management, Supply Chain Management, Process Improvement, Negotiation, Strategy, Integration, Team Building, Business Process, Procurement
Education
Chapman University 2004 — 2008
BA, Organizational Leadership
Franklin University
study was Business Management and Speech Communication
Saddleback College
The Ohio State University
study was English and Journalism
Optum March 2010 - Present
Skills
Market Research, Analysis, Access, Microsoft Excel
Education
Clark Atlanta University 2003 — 2006
MASTER OF BUSINESS ADMINISTRATION, Finance
University of Cincinnati 2000 — 2003
BACHELOR OF ARTS, Economics
OptumHealth March 2012 - Present
Optum March 2010 - March 2012
Optum April 2006 - March 2010
Optum July 2005 - April 2006
Spherion Employment Agency April 2003 - June 2005
Skills
Microsoft Office, Excel, Customer Service, Word, Customer Relations, Vizio, PowerPoint, Operations Management, Quality Assurance, Process Improvement, Call Centers, Team Building, Team Leadership, Quality Auditing, Customer Satisfaction, Retail, Management, Business Analysis, Data Analysis, Troubleshooting, Training, Project Management, Program Management, Coaching, Visio, Leadership, Cross-functional Team..., Business Process..., Budgets, Strategic Planning, Microsoft Excel, Microsoft Word
Education
Chicago State University 1994 — 1997
South Suburban College 1991 — 1994
Associate of Arts (A.A.), Computer Science
Victor J Andrew High School 1987 — 1991
High School, College Prep
Optum August 2007 - Present
Optum July 2006 - August 2007
Optum May 2004 - July 2006
Skills
Nursing, Healthcare, Managed Care, Quality Improvement, Healthcare Management, Pediatrics, Hospitals, HIPAA, Health Education, Healthcare Consulting, Home Care, Healthcare Information..., Medicare, Medicaid, Disease Management
Education
Kaplan University 2004 — 2005
Certificate, Forensic Nursing
Carlow College 1983 — 1987
BSN, Nursing
Optum February 2015 - Present
Inland Empire Health Plan February 2005 - January 2011
Inland Empire Health Plan February 2003 - February 2005
WellPoint July 1999 - October 2001
Education
University of Laverne 2012 — 2014
Master of Business Administration (M.B.A.), Finance
California State University-Dominguez Hills 1996 — 1998
Bachelor's of Science, Business Administration, Management Information Systems
Optum November 2014 - February 2015
Joe's Crab Shack July 2014 - October 2014
Eliot Management Group June 2013 - March 2014
Quality Health Systems April 2013 - June 2013
Mimita’s Cuban Cafe February 2012 - July 2012
Safety Services Company January 2011 - March 2011
iQor May 2009 - November 2009
Einstein Bros. Bagels October 2008 - March 2009
Skills
Customer Service, Sales Process, Management, Call Centers, Problem Solving, Customer Retention, CRM, Leadership, Team Building, Marketing Strategy, Team Leadership, Sales Management
Education
Chandler/Gilbert Community College
Psychology
Higher One April 2014 - Present
Optum February 2013 - October 2013
ESPN December 2011 - February 2013
Cognizant Technology Solutions 2006 - 2009
Skills
JavaScript, CSS, SDLC, Java, Java Enterprise Edition, Microsoft SQL Server, SQL, Oracle, MySQL, Hibernate, JDBC, jQuery, Tomcat, Websphere, iBatis, Struts, Spring, Eclipse, NetBeans, RAD, JBoss Application Server, Subversion, ClearCase, GWT, XML
Education
Central Connecticut State University 2010 — 2011
Master of Science (MS), Computer Information Technology
Optum 2015 - Present
Community Hospitalists December 2009 - Present
Center for Digestive Health July 2011 - 2013
VNA House Calls 2009 - 2010
Wayne Hospital July 2008 - July 2009
The MetroHealth System 2005 - 2008
Hillcrest Hospital 2004 - 2005
Skills
Critical Care, Hospitals, Healthcare, Healthcare Management, BLS, ACLS, Acute Care, Nursing, EMR, Patient Safety, Healthcare Information..., Microsoft Office, Nursing Education, Patient Education
Education
Case Western Reserve University 2006 — 2008
Master of Science in Nursing, Acute Care
Case Western Reserve University 2000 — 2004
Bachelor of Science in Nursing
Optum October 2007 - Present
Preferred Credit, Inc. August 2005 - October 2007
Rasmussen College September 2004 - December 2005
Skills
Employee Training, Underwriting, Forecasting, Front Line Management, Workforce Planning, Workforce Management, Academic Tutoring, Contact Centers, Contact Center..., Management, Process Improvement, Training, Healthcare, Call Centers, Business Process..., Microsoft Excel, Microsoft Office, Change Management, Customer Service, Microsoft Word
Education
Capella University 2013 — 2016
Bachelor's degree, Managment and Leadership
Rasmussen College-Minnesota 2004 — 2006
Associate of Applied Science, Banking and Finance, 3.64
Rasmussen College-Minnesota 2004 — 2006
Associate of Applies Science, Accounting, 3.64
Optum August 2012 - Present
Harbor Regional Center January 2014 - July 2014
Memorial Healthcare IPA June 2003 - August 2012
Skills
Language – Fluent..., Communications -- Good..., Technology— proficient..., Certifications-..., Claim, HIPAA, Insurance, Management, Research
Education
California State University-Long Beach 2011 — 2014
Bachelor of Arts (BA), Child Development
California State University-Long Beach 2011 — 2014
Bachelor's degree, Family Life Education
Optum February 2014 - Present
Optum May 2011 - February 2014
Medifast January 2010 - May 2011
Skills
Customer Service, Microsoft Office, Volunteering, Client Relations, Leadership, Spanish, Public Speaking, Organization Skills, Cross Functional...
Education
Capella University 2015 — 2019
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Wisconsin-La Crosse 2005 — 2009
Bachelor's Degree, Health and Physical Education/Fitness, Spanish