Experience
Olympus IMS  February 2015 - Present
Raytheon  October 2010 - February 2015
Sunovion Pharmaceuticals Inc. (contract through Kelly IT)   September 2009 - July 2010
Siemens Business Services   January 2005 - January 2009
Boston Electronic Cash Register   June 2004 - September 2004
Internal Revenue Service  March 2004 - June 2004
Charles River Public Internet Center  June 2003 - February 2004
PlumChoice Computer Help   September 2003 - November 2003
Fallon Clinic  February 2003 - May 2003

Skills
Windows 7, Active Directory, Blackberry, Lotus Notes, Laptops, BMC Remedy, Outlook, Software Documentation, iPhone, SCCM, Microsoft Excel, Bomgar, Windows Vista, Novell Netware, Livelink, Oracle Applications, ODBC, RSA SecurID, PGP, XP, Microsoft Certified..., A+ Certified, Troubleshooting, Technical Support, Windows XP, Networking, Help Desk Support, Virtualization, Access, TCP/IP, Hardware, Microsoft Exchange, Microsoft Word, Computer Hardware, Training, VPN, Ipad2, Excel, Word, Eroom, Symantec, Wireless Networking

Education
BU Corporate Education Center

Glow Training Center

Rhode Island College
Master's level courses, Special Education

University of Massachusetts Dartmouth
BA, English--Writing Option

Women's Technical Institute

Experience
Atos IT Solutions & Services   2002 - Present
Siemens Business Services   2001 - 2005
Siemens Business Services   2000 - 2001
Siemens / Entex   2000 - 2001
Inacom - Formally Vanstar   1997 - 2000
Abbott Laboratories  1995 - 1997
Abbott Laboratories  1994 - 1995

Skills
Program Management, Business Process, Software Documentation, SharePoint, Integration, Project Management, Process Improvement, PMP, Management, Analysis, Vendor Management, Security, Testing, Pre-sales, IT Strategy, IT Service Management, Business Process..., SAP, ITIL, IT Management, ERP, Business Transformation, Outsourcing, PMO, Microsoft SQL Server, Troubleshooting, Knowledge Management, Training, Proposal Writing, Change Management, Continuous Improvement

Education
Northern Illinois University   1992 — 1994
Bachelors, Industrial Engineering Technology, Automated Manufacturing

College of Lake County   1990 — 1992
Associates in Science, Engineering, Drafting

Experience
Recover Care   November 2007 - August 2013
Linch Computers   September 2004 - March 2007
Geeks   June 2004 - September 2004
SIEMENS Business Services   January 1998 - January 2003
Electronic Data Systems  January 1990 - January 1998

Skills
Adaptable,..., Evaluates existing..., Maintain strong focus..., Resolve issues and..., Microsoft Office, Network Engineering, Cisco Routers, Router Configuration, patient technician..., Service Delivery, Dispatching, Healthcare Solutions, Inventory Control, Bariatric Supplies and..., Servant Leadership, Non-profit Volunteer, Customer Service

Education
New Mexico State University   1983 — 1988
Bachelor of Business Administration (BBA), Marketing

Experience
Extreme Reach  June 2015 - Present
Talent Partners  June 2014 - Present
Forsythe  October 2011 - July 2014
General Board of Pension and Health Benefits  June 2006 - August 2011
Siemens Business Services   February 2002 - May 2006
Fuller Computer Solutions   1998 - 2001

Skills
Incident Management, ITIL, Vendor Management, Disaster Recovery, Windows Server, IT Service Management, Process Improvement, Business Analysis, VMware, Service Desk, IT Strategy, Service Delivery, IT Operations, SharePoint, Oracle, Visio, Active Directory, IT Management, Management, Technical Support, Project Management, Integration, SDLC, Help Desk Support

Education
Quinlan School of Business, Loyola University of Chicago   2013 — 2015
Master's of Business Administration, Executive Program

West Virginia University Institute of Technology   1993 — 1998
Bachelor of Science, Management Information Systems

Experience
Royal Caribbean International  May 2012 - Present
TMCM Property Management, LLC   June 2011 - Present
Nomura Securities International  November 2009 - July 2011
UBS Financial Services  June 2006 - November 2009
Siemens Business Services   June 2004 - May 2006
CS Technology  April 2000 - June 2004

Skills
Vendor Management, Program Management, Project Portfolio..., Change Management, Business Analysis, Software Project..., ITIL, Project Management, Management, Team Leadership, SDLC, PMO, Project Delivery, Risk Management, IT Management, PMP, Process Improvement, IT Strategy, Business Process, IT Service Management, Requirements Analysis, Software Documentation, Disaster Recovery, Integration, Business Process..., Data Center, MS Project, Enterprise Architecture, Enterprise Software, Requirements Gathering, SharePoint, Information Technology, Outsourcing, Project Planning, Leadership, Infrastructure, Governance, Business Intelligence, IT Operations, Resource Management, Visio, Service Delivery, Microsoft Project

Education
Stevens Institute of Technology   2004 — 2006

Rutgers, The State University of New Jersey-Newark   1996 — 2000
Bachelors of Arts

NYU

Experience
Monroe Community College  October 2004 - Present
CompUSA  June 1998 - April 2007
Siemens Business Services   June 2000 - January 2003
The Pike Company  March 1998 - August 1998

Skills
Troubleshooting, Software Installation, Computer Hardware, Windows, A+ Certified, Active Directory, Customer Service, Windows 7, Microsoft Office, XP, Problem Solving, HTML, Outlook, Customer Relations, Teamwork, Word, Supervisory Skills, VMware, Operating Systems, Excel, TCP/IP, Mac OS X, Customer Satisfaction, Security, Laptops, Desktop Support, Hardware, Printers, Virtualization, HP, Workstations, Antivirus, Windows XP Professional, Remote Support, Hardware Support, Routers, Computer Repair, Call Center, Compaq, MS Office Suite, Technical Support, Microsoft Excel, Call Centers, Microsoft Word, Software Documentation, Servers, Remote Desktop, System Administration, Windows Server, Databases

Education
Rochester Institute of Technology   1998 — 1998
B.S. (Incomplete), Information Technology

Monroe Community College   1994 — 1998
Associate in Applied Science, Computer Systems Tech

Experience
eLogic LLC  December 2014 - Present
Gardner Denver Inc  April 2011 - October 2014
Gardner Denver  January 2006 - May 2011
Gardner Denver  April 2002 - January 2006
Siemens Business Services   October 1998 - April 2002

Skills
SAP R/3, Project Implementation, SD, SAP, Manufacturing, Process Improvement, Change Management, Analysis, Business Process..., Documentation, Business Analysis, Troubleshooting, SAP SM, SAP FI/CO, Sarbanes-Oxley Act, Project Management, Cross-functional Team..., ABAP, Software Documentation, Engineering, Management, Procurement, Vendor Management, Six Sigma, SAPScript, Team Leadership, Operations Management, Access, Supply Chain, Strategic Sourcing, Team Management, Continuous Improvement, MRP, Product Development, Business Intelligence, Supply Chain Management, ERP, Forecasting, Business Planning, SAP HR, Lean Manufacturing, Business Process, Logistics, SAP FI, Budgets, Financial Reporting, Inventory Management, Integration, Purchasing, Team Building

Education
Michigan Technological University   1977 — 1981
BS, Mathematics

Experience
Paper Magic Group  June 2010 - Present
Comserve LLC   October 2008 - June 2010
Siemens Business Services   February 2004 - June 2007

Skills
Market Research, Access, Microsoft Excel, Microsoft Office, Data Analysis, Forecasting, User Experience, Account Management, Analysis, Competitive Analysis, Inventory Management, Leadership, Management, PowerPoint, Process Improvement, Retail, Sales, Product Development, Product Placement, Statistics

Education
Penn State University   2012 — 2015
Master of Applied Statistics

Penn State University   1998 — 2002
Bachelor of Science (B.S.), Computational Mathematics

Experience
NorthgateArinso  January 2011 - November 2011
Siemens IT Solutions and Services Pvt. Ltd.   2006 - January 2011
Siemens Business Services   January 2001 - 2006
Entex  2000 - 2001
Vanstar / Inacom  1997 - 2000
SkyTel  1993 - 1996
LCS Industries  1989 - 1992

Skills
Recruiting, MS Project, Talent Management, Organizational Design, Data Warehousing, Service Management, Product Development, Public Sector, Data Center, Proposal Writing, Product Marketing, Negotiation, Mergers, Thought Leadership, SAP R/3, Business Planning, Training, Data Transformation, Strategic Consulting, Human Resources, Project Management, Process Management, IT Strategy, Business Transformation, Strategy, Management Consulting, IT Outsourcing, Outsourcing, Process Improvement, Integration, SaaS, Start-ups, Mergers & Acquisitions, Professional Services, Program Management

Education
Rutgers, The State University of New Jersey-Newark   1986 — 1990

Experience
Woburn Public Schools  October 2003 - Present
Woburn Youth Soccer   August 1994 - Present
USSF  April 1994 - Present
EMSOA   August 1994 - November 2004
Siemens Business Services   January 1998 - November 2001
Siemens Nixdorf Information Systems  January 1990 - December 1998
Nixdorf Computer  October 1984 - December 1989
Showcase Cinemas  December 1974 - October 1984
Mooney Movers, A division of Allied Van Lines   1980 - 1983

Skills
Soccer, Coaching, Sports Photography, Photography, Software Installation, Network Administration, Computer Repair, Mac OS, Email Management, Staff Development, Tutoring, Curriculum Design

Education
UMass Lowell   1986 — 1993
Network and System Administration/Administrator

Middlesex Community College   1980 — 1986
Management Information Systems, General

UMass Boston   1976 — 1978
Liberal Arts and Sciences/Liberal Studies

Woburn Memorial High School   1973 — 1976

Experience
Rensselaer Polytechnic Institute  February 2013 - Present
Rensselaer Polytechnic Institute  April 2006 - August 2012
Rensselaer Polytechnic Institute  2006 - 2011
Siemens Business Services   1994 - 2002
Siemens Business Services   1994 - 2002
New Mexico State University  1989 - 1993

Skills
Customer Service, Microsoft Office, Customer Relations, Outlook, PowerPoint, Excel, Scheduling, Event Planning, Research, Team Building, Fundraising, Microsoft Excel, Event Management, Leadership, Community Outreach, Management, Marketing Communications, Process Scheduler, Social Media, Public Relations, Higher Education, Nonprofits, Public Speaking

Education
New Mexico State University   1989 — 1993
BS, Marketing

Santa Fe Preparatory School   1985 — 1987
High School Diploma

Experience
Dish Network  May 2011 - Present
Janus Capital Group  2005 - 2011
Siemens IT Consulting and Services, Inc.   2004 - 2005
Duke Energy Field Services  2002 - 2004
Siemens Business Services   September 2001 - August 2002

Skills
Active Directory, Windows Server, Microsoft Exchange, VMware, Servers, Disaster Recovery, DNS, VMware ESX, Blackberry Enterprise..., Data Center, Troubleshooting, SharePoint, Network Security, Security, System Deployment, Software Documentation, Integration, Windows, Networking, Telecommunications

Education
Oklahoma State University   1985 — 1989
Business Administration

University of Central Oklahoma   1984 — 1985
Business Administration

Experience
IBM  November 2007 - Present
AirNet Systems, Inc  February 2004 - March 2005
ENTEX Information Services  1997 - 2003
Siemens Business Services   1996 - 2003
Siemens IT Solutions and Services, Inc.   1996 - 2003
Siemens ITS  1996 - 2003
Siemens Information Systems Ltd  1996 - 2003
ENTEX Information Service   1996 - 2003

Skills
IT Operations, Management, ITIL, Leadership, IT Service Management, Information Technology, Integration, Service Delivery, Vendor Management, PMP, Budgets, Unix, SDLC, Process Improvement, Program Management, Data Center, Software Project..., IT Strategy, IT Management, Enterprise Architecture, PMO, Outsourcing, Business Analysis, Project Portfolio...

Education
Kent State University   1976 — 1980

Experience
Coretek Services  March 2012 - Present
Memorial Healthcare System  September 2008 - March 2012
Tata consulting services  June 2008 - September 2008
Science Application International Corporation  February 2008 - July 2008
Siemens Business Services   January 2007 - February 2008
Retalix  February 2005 - January 2007
Sarcom  October 1999 - February 2005
Optimal Robotics  October 2001 - March 2002
Meyer Hill Lynch Corporation   April 1997 - October 1999

Skills
Windows 7, Software Installation, Servers, Troubleshooting, Laptops, SCCM, Citrix, Technical Support, Systems Management, Networking, Server Administration, Virtualization, MDT, Switches, Network Administration, InstallShield, Zenworks, Software Packaging, Software Packages, Desktop Management, Automation, Cisco Switches, HP Procurve, Wise, Desktop Support, Mobile Devices, Installshield Admin..., Imprivata SSO, Windows 8.1, VMware, Information Technology, VDI, AppSense, MSI, Operating Systems, VBScript, System Deployment, Citrix Metaframe, Windows, Altiris, VMware ESX, Windows Server, Application Packaging, Hyper-V, vSphere

Education
Columbus State Community College   2012 — 2012
HIT EMR Implementation Support, health informatics, 3.875

Owens Community College   1997 — 1997

University of Toledo   1995 — 1996
Post Secondary, Options Program

EL Bowsher High School   1992 — 1996
Honors Diploma, 3.8

Experience
OrthoNet (a division of Optum)   2011 - Present
Innovation Ads  October 2008 - July 2010
Warner Music Group  2005 - October 2008
Starwood Hotels & Resorts  June 2000 - June 2005
Siemens Business Services   June 1998 - June 2000
Gartner  1995 - 1998
IBM Global Services  1990 - 1995
Ethan Allen  1989 - 1990
Nugent & Haeussler, P.C.   1987 - 1989

Skills
Budgeting, Process Improvement, Forecasting, Projections, P&L, Analytics, Business Modeling, Metrics, Audit, Profitability, Analysis, Excel expert, Performance Metrics, Financial Analysis, Business Process, Financial Modeling, Business Analysis, P&L Management, Six Sigma, PowerPoint, Data Analysis, Business Process..., Problem Solving, SOX, Business Planning, Variance Analysis, Process Engineering, Competitive Analysis, Team Building, Access, Cost Reduction, Performance Management, Hyperion, Reporting & Analysis, SAP, Budget Management, Web Analytics, Microsoft Excel, SharePoint, Budgets, Finance, Income Statement, Financial Reporting, Cash Flow Forecasting, Strategic Financial..., Business Intelligence, Project Management, Executive Management, Strategy, Cross-functional Team...

Education
Market Motive   2011 — 2011
Web Analytics Master Certification, Web Analytics Master Certification, Passed

Marist College
MBA, Finance

Pace University
BBA, Public Accounting

SUNY Orange

Goshen Central High School
Regents Diploma

Experience
Assured Pharmacy, Inc   October 2008 - Present
SureHealth, LLC   March 2006 - August 2008
Siemens Business Services   July 2004 - November 2005
CIGNA Corporation  June 2000 - July 2004
EF&A Funding, L.L.C   April 1997 - May 2000

Skills
Analysis, Budgets, Contract Negotiation, Managed Care, Management, New Business Development, Sales, Start-ups, Strategic Planning, Strategy, Executive Management, Forecasting, Leadership, Team Building, Process Improvement

Education
Santa Clara University   1992 — 1996
Bachelor of Science degree, Finance

Experience
ExxonMobil  September 2014 - Present
Energy Future Holdings  November 2013 - September 2014
Charles Schwab  April 2012 - October 2013
MetLife  March 2007 - April 2012
Siemens AG (Corporate Technology)   May 2005 - February 2007
Siemens Business Services   September 2004 - April 2005

Skills
BMC Remedy, IT Service Management, Incident Management, Change Management, Asset Management, CMDB, ITIL, Knowledge Management, German, Business Objects, Service Desk, Business Intelligence, IT Strategy, SRM, SDLC, Solution Architecture, IT Management, Consulting, Software Project..., Business Analysis, Enterprise Architecture, Requirements Gathering, Requirements Analysis

Education
Jawaharlal Nehru Technological University   1999 — 2003
B.Tech, Mechanical Engineering

Loyola Academy   1996 — 1998
Intermediate Education, Mathematics, Physics, Chemistry

Experience
Mohawk Regional Information Center  April 2014 - Present
Mohawk Regional Information Center  August 2008 - April 2014
Siemens Business Services   January 2007 - April 2008
Siemens Business Services   February 1999 - January 2007
MetLife Insurance  July 1996 - January 1999
Metropolitan Property & Casualty Insurance   April 1991 - July 1996

Skills
System Administration, Network Administration, Troubleshooting, Windows, Microsoft Office, Technology Integration, Microsoft Word, Telecommunications, PowerPoint, Active Directory, Windows Server, Systems Engineering, Strategic Planning, Computer Hardware, Instructional Design, XP, DHCP, Software Documentation, Windows 7, VPN, Windows XP, Software Installation, Networking, Security

Education
Mohawk Valley Community College   1988 — 1999
A.A.S., Data Processing, Programming & Systems

New Hartford Central School   1975 — 1988
New York State Regents Diploma, Calculus/Pascal

Experience
The Cincinnati Insurance Companies  August 2014 - Present
Toyota Motor Engineering & Manufacturing North America  August 2011 - August 2014
Toyota Motor Engineering & Manufacturing North America  August 2009 - August 2011
Think Patented  April 2008 - February 2009
Computer Zoo, Inc.   November 2006 - June 2007
Edict Systems  December 2004 - July 2006
National City Mortgage  June 2004 - December 2004
Siemens Business Services   July 2003 - March 2004
Tangent Computer  August 2002 - May 2003

Skills
System Administration, Network Administration, Windows Server, Networking, Active Directory, Group Policy, DNS, Wireless Networking, VMware, Disaster Recovery, Servers, Cisco Technologies, Windows 7, Troubleshooting, Computer Hardware, Windows, Virtualization, TCP/IP, WSUS, VBScript, Trend Micro Anti-Virus, Symantec Endpoint..., EMCISA, CCNA, MCSA, Security+, Nagios, ITIL v3 Foundations..., HP Server Hardware, HP Insight Manager, Process Improvement, Change Management, Watchguard, Checkpoint, Netbackup, Backup Exec, HTML, Polycom Video...

Education
Western Governors University   2012 — 2014
Bachelor of Science (B.S.), Information Technology

Sinclair Community College   2000 — 2004
AAS, Computer Information Systems

Sinclair Community College   2000 — 2004
Certificate, Helpdesk Analyst

Wright State University   1998 — 1999

Ohio University   1995 — 1997

Experience
Bank of America  May 2013 - Present
HP Enterprise Services  May 2011 - May 2013
Avery Dennison  June 2006 - January 2011
Siemens Business Services   April 2001 - June 2006
EDS  October 2000 - April 2001
EDS  December 1999 - October 2000
EDS  August 1997 - December 1999
Elektra Biomedikal Ltd., Ankara, TURKEY   October 1992 - June 1996
Biotek Medical Ltd., Ankara, TURKEY   April 1991 - October 1992

Skills
Active Directory, VMware, Windows Server, Virtualization, Servers, Information Security, Bluecoat, Proxy, Switches, IT Management, Network Administration, Project Management, Security, DHCP, Disaster Recovery, Infrastructure, VMware ESX, Data Center, Microsoft Exchange, Technical Support, Cisco Technologies, WAN, Integration, Hardware, Troubleshooting, Group Policy, Operating Systems, Networking, Windows 7, VMware Infrastructure, Storage, VPN, Computer Security, Checkpoint

Education
Orta Doğu Teknik Üniversitesi / Middle East Technical University   1984 — 1995
BS, Electrical and Electronics Engineering

Ataturk Lisesi

Ataturk Lisesi

Experience
Avnet  October 2012 - Present
TEKsystems  February 2012 - October 2012
Apex Systems  October 2011 - February 2012
Apex Systems  September 2011 - September 2011
Frito Lay  July 2002 - October 2009
Just-A-Start House  March 2003 - June 2003
Siemens Business Services   February 2002 - April 2002
BlueCross BlueShield of Massachusetts  January 2001 - October 2001
Entex Information Services  September 1997 - January 2001
Ceridian  September 1992 - September 1997

Skills
Windows 8.1, Microsoft Surface, Windows 7, VPN, Troubleshooting, Technical Support, Remote Desktop, Networking, Microsoft Exchange, Laptops, XP, Windows XP, Software Installation, Windows, System Deployment, Network Administration, Active Directory, Antivirus, Project Management, Integration, Customer Service, Administration, SCCM, Desktop Support, Deployment, Customer Relations

Education
Northeastern University   1990 — 1992
Computer Science

Experience
Kane Is Able, Inc.   August 2012 - Present
Associated Wholesalers Inc  December 2005 - August 2012
Siemens Business Services   November 2004 - December 2005

Skills
Cisco IOS, Active Directory, CCNA, VPN, vSphere, Cisco Technologies, Cisco Security, Cisco Wireless, Windows 7, Cisco VPN, System Administration, WAN, Windows Server, VMware, Network Security, Security, Group Policy, Network Administration, DNS management, Windows Server 2003 /..., VMware Infrastructure, Software Installation, Network Design, OSPF, Microsoft Certified..., ASA, Windows Deployment..., Citrix XenApp, Secure Network Design, Solarwinds Network..., Cisco ASA, Ironport WSA, Routers, Switches, Networking, VMware vSphere

Education
Keystone College   2001 — 2005
Bachelors of Science, Information Technology; Network Engineering, 3.6

Experience
Microsoft  August 2013 - Present
Hispanic Health Coalition of Georgia  June 2012 - Present
Atos International  April 2007 - August 2013
Siemens Business Services   August 2004 - February 2007
T Systems  September 2000 - January 2004
Entex Information Systems  April 1990 - September 2000
ComputerLand  March 1988 - April 1990
NBI Inc.  May 1982 - April 1988

Skills
Outsourcing, Professional Services, Managed Services, Customer Relations, Contract Negotiations, Team Building, Team Leadership, Negotiation, Vendor Management, Sales Management, Management, Strategy, Program Management, IT Strategy, Enterprise Software, IT Service Management, Leadership, Business Development, Integration, Cloud Computing, Selling, Customer Service, Solution Selling, Customer Satisfaction, Contract Negotiation, Salesforce.com, Business Process..., Telecommunications, Pre-sales, Data Center, Change Management, Sales, Strategic Partnerships, Team Management, Service Delivery, CRM, Product Management, Process Improvement, New Business Development, IT Outsourcing

Education
Saint Peter's University   1981 — 1985
BS, Business Administration - Management

Experience
Pacific Science Center  June 2014 - Present
City of Seattle  September 2013 - April 2014
Echt Solutions, Inc.   April 2010 - December 2013
LG Consulting  April 2010 - November 2010
Hidden City Entertainment   July 2007 - March 2010
ABC Legal Services  January 2007 - June 2007
Siemens Business Services   May 2006 - November 2006
AFRC Europe / Edelweiss Lodge and Resort   December 2002 - April 2006
Cascade Computer Solutions   November 2000 - December 2002
Smart Technology Enablers   January 1999 - February 2000

Skills
Windows System..., Windows Desktop..., Windows Server, Windows & Mac operating..., Windows, Microsoft Exchange, Microsoft Office, Microsoft Technologies, Lync Server 2010, Microsoft SQL Server, Project Planning, Problem Solving, VPN, Remote Access, Remote Administration, Active Directory, Antivirus, Backup Solutions, System Migration, IIS, Open Source, DNS, Group Policy, Microsoft Cluster, NLB, SAN, NAS, VMware ESX, EMC Storage, NetApp, File Servers, Information Security..., Project Management, Team Leadership, Team Building, System Monitoring, Linux, Troubleshooting, SharePoint, VMware, Disaster Recovery, Network Administration, Technical Support, Networking, Data Center, Security, Virtualization, Integration, Servers, System Administration

Education
Lake Washington Technical College   1997 — 1999
Computer Service and Network Technology, 3.8

Experience
Performant Financial Corporation  February 2008 - Present
Siemens Business Services   2002 - 2007
Providian Financial Corporation  1997 - 2002
U.S. Air Force   1981 - 1997
RAND Corporation  August 1989 - June 1990
Lawrence Livermore National Laboratory  April 1987 - August 1989
U.S. Navy   1975 - 1979
USS Coral Sea   1973 - 1975
Norry Imprints   1967 - 1971

Skills
Program Management, Software Documentation, SDLC, Project Management, Proposal Writing, Testing, JavaScript, Visio, Technical Writing, Requirements Analysis, Vendor Management, Business Analysis, Process Improvement, FrameMaker, Integration, ITIL, Security, Analysis, Requirements Gathering, Software Development

Education
Notre Dame de Namur University   1995 — 1997
MS, systems management

Northrop University   1983 — 1985
MSEE, Satellite Communications

West Coast University   1981 — 1983
MS, Distributed Processing

U.S. Air Force Institute of Technology   1979 — 1981
BS, electrical engineering

Stanford University   1975 — 1979
BS, math, drama

Experience
Troncalli Automotive Group   September 2013 - February 2015
Siemens Corporation  July 2006 - December 2011
Siemens Business Services   October 2001 - May 2005
Siemens Energy & Automation  November 1995 - October 2001

Skills
IT Processes and..., Customer Satisfaction, Process Analysis and..., System Administration, Microsoft Office, Training, Change Management, Human Resources, e-Commerce, Documentation, Process Improvement, Budgets, Nutrition, Active Directory, PeopleSoft

Education
Lanier Technical College
Healthcare Science Certificate, Healthcare Management Technology, 3.85

DeVry University Alpharetta, GA
Telecommunications Management, 4.0

DeKalb College
Mechanical Engineering

Clarkston High School

Experience
Yesler  October 2012 - Present
Projectline Services, Inc.   May 2004 - Present
Chimpanzee Sanctuary Northwest  2014 - 2014
Siemens Business Services   February 2002 - June 2004
Microsoft  1999 - 2002
Meridan Partners Limited   1998 - 1999
Affinity Publishing   March 1995 - May 1998

Skills
Event Management, Video Production, Case Studies, Web Production, Business Management, Product Marketing, Advertising, Content Development, Product Launches, Integrated Marketing, Management, Email Marketing, Public Speaking, Marketing, Web Site Production, Product Launch, Digital Marketing, Marketing Strategy, Digital Media, Project Management, Copywriting, Social Media Marketing, Blogging, Content Management, Lead Generation, Marketing Management, B2B, Content Strategy, Leadership, Marketing Communications, Strategy, Publishing, Online Marketing

Education
Seattle University   1999 — 2002
BA, History

Seattle University   1999 — 2001
BA in History and Women's Studies

Experience
Fluor Corporation  February 2014 - Present
Quest Diagnostics  July 2013 - February 2014
Orange County Mobile Technical Services   June 2011 - March 2013
FLUOR Government Group  January 2009 - January 2011
FLUOR, INC  January 2007 - January 2009
CompuCom Systems Inc  January 2006 - January 2007
Siemens Business Services   January 2005 - June 2006
MicroAge Computers, Compucom Systems Inc   January 1999 - January 2005
Northwest Airlines  January 1998 - January 1999
Rockwell International  January 1998 - January 1998

Skills
Troubleshooting, Software Documentation, MS Project, Contract Management, Access, Project Management, Management, Lotus Notes, VPN, Network Administration, Software Installation, Project Planning, Active Directory, IT Management, Technical Support, System Administration, Hardware, Operating Systems, Networking, Windows 7, Windows XP, Databases, Windows, Switches, Help Desk Support, Information Technology, Procurement, Microsoft Project

Education
Orange Coast College   1995 — 1997
Computer Science

Experience
The Institute for Robotic Process Automation (IRPA)   June 2015 - Present
Hasan Consulting Partners   June 2012 - Present
The Institute for Robotic Process Automation (IRPA)   October 2013 - June 2015
PQC International  November 2011 - June 2012
Siemens IT Solutions & Services  April 2010 - February 2011
Siemens IT Solutions and Services  October 2008 - February 2011
Siemens IT Solutions and Services  October 2009 - April 2010
Siemens IT Solutions & Services  November 2003 - October 2009
Siemens IT Services & Solutions   2002 - 2003
Siemens Business Services   February 2002 - November 2002

Skills
Go-to-market Strategy, Marketing Strategy, Product Marketing, Marketing Management, Marketing Communications, Product Management, Industry Analyst..., Budget Management, Lead Generation, Program Management, Project Management, Project Planning, Alliances, Demand Generation, Event Marketing, Project Execution, Field Marketing, Sales Management, Cross-functional Team..., Management Consulting, Six Sigma, Secondary Education, Elementary Education, B2B Marketing, B2B Marketing Strategy, Services Marketing, Services Product..., Business Alliances, Outsourcing, Cloud Computing, Leadership, Telecommunications, Management, Training, Strategy, Business Planning, Process Improvement, Team Leadership, Sales Operations, Market Research, Strategic Planning, Marketing, Managed Services, Consulting, Integrated Marketing, Sales, Strategic Partnerships, CRM, Business Development, Product Development

Education
Purdue University   1982 — 1988
BS EET, Electrical Engineering Technology

Shaw High School

Experience
College of Southern Nevada  February 2015 - Present
Politechnico Institute   July 2013 - September 2013
Upp Technology, Inc.   October 2011 - July 2013
Blackwell Consulting Group   November 2006 - April 2011
M3 Technologies   December 2002 - September 2006
Siemens Business Services   February 2001 - November 2002
Resourcing Solutions   September 1997 - January 2001
Perot Systems  1996 - 1997
Mays Chemical Company  1990 - 1993

Skills
Sales, Cold Calling, Benefits Administration, Sourcing, Creative Sourcing, Professional Networking, Vendor Management, Recruiting, Internet Recruiting, Interviews, Screening Resumes, Talent Acquisition, Benefits Negotiation, Screening, Search, Professional Services, Talent Management, Industrial Sector, Interviewing, Full-cycle Recruiting, Direct Sourcing, Salary Negotiation, Talent Identification, Candidate Assessment, Sales Recruitment, Consulting, Management, Leadership

Education
University of Illinois   1986 — 1988
MS, Computer Science

Purdue University   1982 — 1986
BS, Electrical Engineering

Experience
Sumter Electric Cooperative, Inc.   August 2014 - Present
Wyndham Vacation Ownership/4 Corner Resource   March 2013 - April 2014
CNA Insurance  November 2011 - March 2013
Wyndham Vacation Ownership/Compucom   September 2011 - November 2011
Allied World Wide/Tektronix Communications   August 2010 - March 2011
SC Media Inc   June 2008 - August 2010
Tolt Solutions  November 2009 - March 2010
Standard Pacific Homes  May 2005 - May 2008
Siemens Business Services   September 2004 - May 2005
Robert Half Technology  June 2004 - August 2004

Skills
CompTIA A+ Certification, Microsoft Certified..., Windows, Cisco Technologies, Microsoft Word, Microsoft Office, Active Directory, Network Administration, SharePoint, Windows XP, VPN, Microsoft Excel, Citrix, Servers, HTML, Outlook

Education
Ameritech College

Santa Barbara City College

Santa Barbara High School
High School Diploma

Experience
Rutgers University  July 2012 - Present
Church & Dwight, Co., Inc.   January 2005 - February 2012
Church & Dwight, Co., Inc.   August 2002 - January 2005
Siemens Business Services   April 1999 - July 2002
Siemens Business Services   December 1998 - April 1999
Jetta International Inc.   December 1997 - December 1998

Skills
SAP, Consumer Products, Windows Server, Cross-functional Team..., IT Solutions, Forecasting, Integrating Technology..., SharePoint, Educational Technology, Testing, SDLC, FMCG, K2.net 2003, Sales, Networking, Team Management, Training, Demand Planning, AV systems, Technical Support

Education
Rutgers University-New Brunswick

Experience
Precor  December 2011 - Present
Physio Control  February 2011 - September 2011
Darigold  June 2005 - April 2010
Siemens Business Services   January 2001 - January 2005
Fukuda Denshi   December 1995 - January 2001

Skills
Forecasting, Financial Reporting, Accounting, Financial Analysis, General Ledger, Account Reconciliation, Financial Accounting, Accounts Payable, Internal Controls, Auditing, Accounts Receivable, Budgets, Microsoft Excel, Cost Accounting, Variance Analysis, Finance, Fixed Assets, Financial Modeling, Strategic Financial..., Payroll, SAP, Process Improvement, Accruals, Analysis, Project Accounting, Pivot Tables, Pricing, Inventory Management, US GAAP, Cash Management, Spreadsheets, GAAP, Business Process..., Financial Statements, ERP, Financial Forecasting, Financial Audits, Tax, Managerial Finance

Education
Seattle Pacific University   1987 — 1995
B.A, Accounting

Experience
CSC  January 2012 - Present
Osiatis   January 2010 - December 2011
HP  May 2006 - December 2009
Siemens Business Services   April 2001 - April 2006
Infomatec   December 1998 - March 2001

Skills
Cloud Computing, SaaS, Business Strategy, Business Planning, Enterprise Software, Sales, Key Account Management, New Business Development, Sales Management, Pre-sales, Channel Partners, Solution Selling, Outsourcing, Business Development, Telecommunications

Education
Ludwig-Maximilians Universität München   1993 — 1998
History, Politics

Ludwig-Maximilians Universität München   1991 — 1993
Physics

Experience
an IT Consulting Comapny   January 2010 - Present
Insight  September 2002 - January 2009
Siemens Business Services   March 1997 - August 2002
Futurekids, Inc.   March 1996 - February 1997
Bell Media, Inc.   1994 - 1995
Guerlain, Inc.   1986 - 1994

Education
Robert Morris University   1967 — 1971

Experience
Apex Systems  February 2013 - Present
ETEK Computer Service, LLC   April 2008 - Present
Verizon Business  March 2007 - April 2008
NiSource  July 2006 - March 2007
Robert Half Technology  June 2005 - July 2006
Siemens Business Services   June 2004 - June 2005
WorldCom  February 2000 - June 2004
MCI Worldcom (UUNet)   2000 - 2004
US Army  1990 - 1992

Skills
Servers, Cisco Technologies, BMC Remedy, WAN, Citrix, Active Directory, Troubleshooting, Unix, HP Openview, Switches, LAN-WAN, TCP/IP, Cisco Routers, Linux, VPN, Windows 7, Windows, Cisco Nexus, Solaris

Education
Ohio University   1994 — 1998

Experience
Between Contracts   October 2011 - Present
Hewlett-Packard  June 2011 - September 2011
John Vaccaro Enterprises   January 2004 - June 2011
The Rock of Roseville   March 2004 - July 2009
Siemens Business Services   May 1999 - August 2003
Siemens Business Services   October 1997 - April 1999
Griffin Printing   June 1995 - January 1997
WTI  June 1991 - May 1995
Hewlett-Packard Co  May 1988 - February 1991
Hewlett-Packard Co  September 1984 - May 1988

Skills
Certified Project..., Process Improvement, Direct Sales, Consultant, Trainer, Coach, Construction Project..., IT Project Management, Continuous Improvement, Process Re-engineering, PowerPoint, MS Word, MS Excel, Visio, Outlook, MS Project, PlanView PM software, Call center experience, project management..., Enterprise Project..., SDLC, Projects involving..., Projects involving PC..., Projects involving PC..., Projects involving..., Manager, TQM, Project manager, project management, Computer Industry, Printing Industry, Information Technology..., Energy, Renewable Energy, Construction Industry, Healthcare Industry, Non-profits

Education
Cal Poly State University   1980 — 1983
Bachelor of Science, Business Administration

Napa Valley College   1978 — 1980
AA, General Education

Experience
AstraZeneca  September 2014 - Present
AstraZeneca  April 2012 - Present
AstraZeneca  April 2008 - April 2012
Engage Systems  April 2006 - April 2008
RMS Computer Corporation  2005 - 2006
Engage Systems  2003 - 2005
TAC Worldwide  2002 - 2003
Siemens Business Services   2000 - 2002
Inacom Information Systems  1994 - 2000
Technical Support Services, Inc.   1980 - 1993

Skills
Program Management, Strategy, Management, Contract Management, Customer Satisfaction, Managed Services, ITIL, Vendor Management, Sla, Cross-functional Team..., Infrastructure, Outsourcing, IT Management, Change Management, IT Strategy, Process Improvement, IT Service Management, Project Management, Project Portfolio..., Business Analysis, Leadership, Service Delivery

Education
George Washington   1998 — 1999
PM Courses, Project Management

Penn State   1996 — 1997
Certificate, Project Management

DCCC
AAS, Biomedical Technology

Experience
Dell  July 2015 - Present
IBM  March 2014 - November 2014
Dell SonicWALL  May 2013 - February 2014
Dell  2010 - May 2013
Landesk  September 2006 - August 2010
Heritage Propane  April 2006 - December 2006
Siemens Business Services   April 2004 - April 2006
ACS Healthcare Provider Solutions  April 2003 - September 2003
Fidelity Investments  1992 - October 2002

Skills
TCP/IP, VMware, Routers, Switches, WAN, OSPF, BGP, Microsoft Certified..., EIGRP, Cisco Routers, VLAN, MPLS, Enterprise Software, RIP, Routing Protocols, CompTIA, SDLC, Dell PowerEdge Servers, Disaster Recovery, Solution Selling, Active Directory, Security, SaaS, Professional Services, Managed Services, Network Security, Cloud Computing, Virtualization, Storage, Data Center, Computer Security, Networking, IPS, Firewalls, Cisco Technologies, Channel Partners, Storage Area Networks, Servers, Storage Solutions, Unified Communications, HP, Network Architecture, Storage Virtualization, Microsoft Technologies, Hardware, SAN, Sonicwall, VPN, Wireless Networking, IT Service Management

Education
Thomas More College   1996 — 2006
BA

Northern Kentucky University   1987 — 1995

Simon Kenton   1980 — 1987
Diploma

New Hire Training at Dell

Experience
Oxy Vinyls LP   April 2012 - Present
Siemens Business Services   October 2006 - April 2007
Dimension Data  November 2004 - February 2006
Independent Contractor  May 2004 - November 2004
NetSolve, Inc. (acquired by Cisco Systems)   July 2001 - January 2004
Getronics (formerly Wang Global)   March 1999 - April 2001
Wang Global  November 1997 - March 1999

Skills
Cisco Technologies, Switches, Routers, Networking, Network Engineering, Troubleshooting, Network Administration, Network Security, Windows Server, Active Directory, TCP/IP, Cisco Routers, LAN-WAN, DNS, Hardware, Cisco Call Manager, IP

Education
Houston Community College   2009 — 2011
Associate in Applied Science, Process Technology, 3.32 GPA

University of Houston   1991 — 1997
Mass Communication/Media Studies

Experience
IBM India Pvt. Limited.   April 2007 - Present
UPS  2011 - 2014
UPS  2011 - 2014
UPS  2011 - 2014
UPS  2011 - 2014
Siemens Information Systems Ltd  1998 - 2007
Siemens Business Services   1998 - 2007

Skills
Managed Services, Business Transformation, Vendor Management, IT Management, Project Portfolio..., SAP, Software Documentation, ERP, Agile Project Management, Management, PMO, SAP R/3, Project Management, Requirements Gathering, Cross-functional Team..., Oracle, Software Project..., Business Analysis, Solution Architecture, Leadership, SDLC, Requirements Analysis, IT Strategy, SAP ERP

Education
North Maharashtra University   1992 — 1996
B.E. (Computer)

Experience
Northwestern Mutual  December 2014 - Present
Genesis 10  June 2005 - December 2014
Genesis10  2005 - January 2014
GE Healthcare  2005 - November 2010
Nathanson and Company   October 2000 - July 2003
ENTEX  1992 - 2002
ENTEX Information Services / Siemens Business Systems   October 1998 - November 2000
Siemens Itron Business Services  2000 - 2000
Siemens Business Services   1999 - 2000
Siemens business systems  1998 - 2000

Skills
Process Improvement, PMO, Outsourcing, Cross-functional Team..., Problem Solving, Project Management, Agile Project Management, Program Management, Management, Agile Methodologies, CRM, Leadership, Operations Management, PMP, Project Portfolio..., Service Delivery, Team Building, Business Process

Education
Milwaukee School of Engineering   1987 — 1991
Bs, Business & Computer Science

Brown Deer High School   1983 — 1987

Experience
Lilly Pulitzer  June 2013 - Present
Weichert Realtors  April 2007 - June 2013
Siemens Business Services   May 2004 - April 2007
Siemens Business Services   June 2003 - May 2004

Skills
XP, Customer Service, Help Desk Support, Outlook, Windows, Technical Support, System Administration, Disaster Recovery, Software Documentation, Troubleshooting, Windows Server, Windows 7, Microsoft Excel, Microsoft Office, Active Directory, Windows XP

Education
Keystone College   2001 — 2004

Keystone College   2001 — 2004
Bachelor's degree in Information Technology, Information Technology

Experience
SAP  January 2014 - Present
SAP Canada  January 2007 - December 2010
City of Burlington  March 2009 - March 2009
Enbridge  2007 - 2009
Siemens Corporation  May 2005 - December 2006
Siemens Canada  2005 - 2006
Siemens Business Services   2005 - 2006
Nestle Canada Inc.  January 2002 - April 2005

Skills
SAP Netweaver, SAP, Windows, SAP R/3, ERP, Security, Solution Architecture, Team Leadership, HANA/In-Memory DB, SAP HANA, IT architectures, Linux, Mac OS, Business Intelligence, SQL Server, HP-UX, Enterprise Architecture, ITIL, Management Consulting, SQL, Unix, IT Strategy, Performance Tuning, Hana, Computer Architecture, Microsoft SQL Server, SAP ERP, Business Process, Data Migration

Education
Northwestern University - Kellogg School of Management   2010 — 2011
MBA, Business

York University - Schulich School of Business   2010 — 2011
MBA, Management

Tsinghua University   1990 — 1995
Bachelor, MIS

Thinghua Highschool   1984 — 1990
Secondary

Experience
Cherry Hill Public Schools  March 2009 - Present
IBM  April 2007 - April 2008
Siemens Business Services   July 2005 - April 2007
CIGNA  1980 - 2005

Education
Rowan University

Experience
ShawCor  July 2014 - Present
VALE  November 2011 - June 2014
VALE  December 2009 - November 2011
Vale Inco Limited  January 2009 - December 2009
Vale Inco Limited  September 2002 - January 2009
formerly CVRD Inco now Vale Inco   2002 - 2007
Inco  2002 - 2006
Siemens Business Services   October 2000 - September 2002
Medgate  May 2000 - September 2001
Siemens Canada  April 1995 - May 2000

Skills
ITIL, Vendor Management, IT Management, Citrix, Microsoft Technologies, Riverbed, NetApp, CommVault, HP Data Protector, F5 Acopia, IBM Mainframe, IBM Servers, HP Server Hardware, VMware ESX, IT Service Management, VMware, Data Center, Windows Server, Virtualization, IT Governance, IT Strategy, Team Leadership, IT Operations, Hardware, Cisco UCS, Integration, SAN, Infrastructure, System Administration, System Deployment, Governance, Disaster Recovery, Enterprise Software, Project Management, vSphere, Networking, Security, Information Technology, Enterprise Architecture, PMO, Storage, Active Directory, Solution Architecture, Management, IT Outsourcing, Service Delivery, Incident Management, Project Portfolio..., Business Continuity, Leadership

Education
Humber College   1990 — 1992
Diploma, Law and Security

Experience
JDA Software  March 2014 - Present
JDA Software  August 2010 - February 2014
JDA Software  September 2007 - August 2010
Equifirst Corporation  2006 - 2007
Fieldstone Mortgage Company  2005 - 2006
Warner Family Practice   2004 - 2005
Siemens Business Services   2000 - 2003
Inacom  2000 - 2000

Skills
Microsoft Office, Problem Solving, PeopleSoft, Accounting, Customer Service, Microsoft Excel, Outlook, Process Improvement, Finance, Windows, Software Industry, Billing Process, Data Analysis, General Ledger, Invoicing, Account Reconciliation, Financial Reporting, Management, Revenue Recognition, Auditing, Training, Forecasting, ERP, Business Process..., Analysis, Business Process, Team Building

Education
University of Phoenix   1999 — 2005
Bachelor's degree, Business Administration and Management, General

Martin Luther College   1992 — 1996

Experience
Quest Media & Supplies   August 2011 - Present
RagingWire Enterprise Solutions  March 2008 - February 2011
RagingWire Enterprise Solutions  November 2007 - March 2008
Siemens ITS  July 2004 - March 2007
Siemens Business Services   July 2004 - March 2007
Kathden Services   September 2003 - June 2004
BASF Corporation  January 2001 - March 2003
BASF Corporation  November 2000 - March 2003
BASF Canada  April 1994 - December 2000
BASF Canada Inc  January 1994 - January 2000

Education
Ryerson University
BA, Business Management

Experience
Microsoft  September 2015 - Present
First Information Technology Services, Inc.   February 2014 - September 2015
First Information Technology Services, Inc.   June 2012 - February 2014
First Information Technology Services   March 2010 - June 2012
First Information Technology Services   August 2007 - March 2010
The Bank of Washington  March 2005 - February 2007
Siemens Business Services   July 2003 - March 2005

Skills
CISSP, Information Security, Network Security, Security, Disaster Recovery, Information Security..., TCP/IP, System Administration, IT Management, Switches, Cisco Technologies, Routers, FISMA, Cloud Computing, Information Assurance, Risk Assessment, Computer Hardware, Windows, SharePoint, Firewalls, Vulnerability Management, Computer Security, Vulnerability Assessment

Education
Kansas State University   2000 — 2003
Bachelor of Science (B.S.)

Experience
The Van Zant Resource Group, Inc.   January 2001 - Present
Siemens Business Services   2000 - 2001
ENTEX IT Services  1999 - 2000
Unisys  1997 - 1999
IBM Global Services  1996 - 1997
Concert Corporation   1995 - 1996
BT Syncordia   1994 - 1995
AT&T  1978 - 1994

Skills
AAP, Affirmative Action, OFCCP, EEO, Human Resources, Professional Services, Employee Relations, Sourcing, Outsourcing, HR Consulting, Employee Engagement, Employee Benefits, HRIS, Deferred Compensation, EEOC, Management, Consulting

Education
Miami University   1973 — 1977

Experience
Millennium Partners  June 2011 - Present
Level Global Investors  August 2008 - April 2011
Pequot Capital  November 2006 - June 2008
Siemens Business Services   February 2004 - November 2006
Morgan Stanley  March 2000 - February 2004

Skills
Hedge Funds, Trading Systems, XP, Equities, Fixed Income, Bloomberg

Education
Mercy College   2006 — 2009

Experience
Unemployed  AT&T Wireless - Business Mobility Customer CareConvergysMarch 2012 - April 2013
Working Solutions  October 2011 - November 2011
Working Solutions  April 2011 - October 2011
TeleTech  January 2011 - July 2011
StarTek  April 2010 - February 2011
Great American Financial Resources  August 2009 - November 2009
Pomeroy  September 2008 - August 2009
Hewlett-Packard  October 2007 - April 2008
Hewlett-Packard  July 1999 - October 2007
Siemens Business Services   April 2003 - June 2005

Skills
Participated in 3-day..., Participated in 1-week..., Participated in 1-week..., Computer Hardware, Computer Repair, Access Management, RSA SecurID, Microsoft Office, Windows Operating..., Software Installation, Antivirus, Active Directory, Remote Access, Operations, Problem Solving, Teamwork, Utilities, Customer Service, Troubleshooting, Pc Software, PC maintenance, Imaging, Computer Maintenance, Windows, Process Improvement, Software, VPN, Help Desk Support, Networking, Digital Imaging, Siteminder, Technical Support

Education
Western Technical Institute   1977 — 1978
Digital Electronics Technician Certificate, Digital Electronics

Indiana University-Southeast   1967 — 1968
Sociology

Allied Institute of Technology   1966 — 1967
Industrial Tool Engineering

Experience
Coca-Cola HBC  April 2004 - Present
Coca-Cola Hellenic  2004 - Present
Siemens Business Services   May 1998 - March 2004
ai informatics  October 1997 - April 1998
Seitz Information Systems   September 1996 - October 1997
2+ Ltd.   June 1994 - September 1996

Skills
SAP System..., ORTEC LEO SAP add-on..., Maintenance & Repair, SAP XI, Software Installation, Data Migration, SAP, ABAP, Oracle, SAP Netweaver, SAP Portal, SAP R/3, Integration, SAP Implementation, SAP ERP, IDOC, Databases, Microsoft SQL Server, System Administration

Education
Sofia University St. Kliment Ohridski   1989 — 1994
MSc, Informatics

179 High School of Mathematics Moscow   1988 — 1989

Sofia High School of Mathematics   1985 — 1987

128 SOU, Sofia   1978 — 1985

Experience
TatilSepeti.com   October 2014 - June 2015
OdaLabs   November 2012 - June 2015
Trendyol.com   October 2011 - September 2012
Groupon EMEA   April 2010 - October 2011
Advancity   October 2006 - November 2007
Siemens Business Services   June 2004 - September 2006

Skills
Product Management, E-commerce, Mobile Applications, Web Analytics, Conversion Optimization, Product Development, Start-ups, User Experience, Digital Marketing, Mobile Marketing, Social Media, Salesforce.com, Online Advertising, Business Development, Mobile Devices, Usability, Content Management, Daily Deals, Digital Strategy, Landing Page..., Customer Acquisition, Strategic Planning, SEO, Business Intelligence, B2B2C, Monetization, Mobile Product..., Loyalty Programs, Strategic Partnerships, SEM, Email Marketing, Leisure Travel, Agile Methodologies, Project Management, Competitive Analysis, E-business, Online Marketing

Education
London Metropolitan University   1999 — 2008
BSc, Business Information Systems

Koc Ozel Lisesi

Experience
Cam's Commercial Cleaning   November 2010 - Present
Mary Kay Independent Beauty Consultant  March 2005 - Present
Indiana Young Farmers' Association   November 2009 - August 2012
Siemens Business Services   February 1997 - December 2003
ExecuTrain  April 1995 - February 1997
Computers Made Easy  1993 - April 1995

Skills
Customer Satisfaction, Customer Service, Direct Sales, Event Planning, Marketing, Sales, Team Building, Management

Education
ITT Technical Institute   1988 — 1989
Executive Assistant

Purdue University   1986 — 1988

Experience
TEKsystems  November 2013 - Present
Trinity Health  January 2005 - October 2013
Siemens Business Services   July 2000 - December 2004
First Consulting Group  April 1998 - July 2000
Community Care Network  June 1996 - April 1998
ITT Automotive  June 1989 - June 1996
CommuniGraphix, Inc   June 1979 - June 1989

Skills
PMP, PMO, Project Plans, Clinical Information..., HL7, Program Management, Healthcare IT, CPOE, Healthcare Information..., Cerner, EMR, Informatics, Health Information..., EHR, Healthcare Consulting, Visio, HIPAA, Ambulatory, Project Management, Disaster Recovery, Epic Systems, Hospitals, Healthcare, Quality Improvement, Revenue Cycle, Meditech, Software Documentation, Inpatient

Education
Oakland University   1979 — 1986
BA, Psychology, Computer Science

Experience
Competitrack  August 2014 - June 2015
Bradford Construction   2007 - 2014
HAKS Engineers Architects and Land Surveyors  August 2012 - December 2013
Power Resources International (PRI)   2005 - 2007
ITX  2005 - 2005
Siemens Business Services   2005 - 2005
New York Script and Story   2002 - 2005
Boca Group International   2001 - 2001
Xanboo   2000 - 2001
Smartvision Corp.   1999 - 2000

Skills
Editing, Copy Editing, Technical Writing, Web Content, Proposal Writing, Copywriting, Creative Writing, Marketing, Marketing Communications, Content Development, Proofreading, Content Writing, Research, Newsletters, Freelance Writing, Public Relations, Content Management, Feature Articles, PowerPoint, Editorial, Software Documentation, Blogging, Coaching Baseball, Security Clearance, Scuba Diving, Neurosurgery, Brain Surgery, Rocket Science, Gladiator Sports, Scriptwriting

Education
CUNY Borough of Manhattan Community College, Center for Continuing Education/Workforce, New York, NY
Certificate of Completion, Introduction to A+ Certification

NYU Graduate School of Arts and Science, New York, NY
Master of Arts (M.A.), Cinema Studies

State University of New York College at Purchase, Purchase, NY
Bachelor of Arts (B.A.), Literature, Film, Drama

Institute of Audio Research, New York, NY
Certificate, Audio Technology and Practice

Experience
Associated Realty Services   November 2008 - August 2011
The Exhibit Source  2008 - 2009
CitiStreet  2004 - 2007
Siemens Business Services   1997 - 2004

Skills
Leadership, Budgets, Team Building, Business Process, Management, Marketing, Marketing Communications, Operations Management, Process Improvement, Social Media

Education
Northeastern University   2012 — 2014
Masters of Art in Teaching

Northeastern University
BS, Political Science minor in Bus Mgmt

Northeastern University
Masters Degree, Leadership

Experience
Omnetric Group  June 2014 - Present
Siemens  December 2011 - May 2014
Atos International  July 2011 - November 2011
Siemens IT Solutions and Services  February 2011 - June 2011
Siemens Business Services   January 2009 - January 2011
Siemens Business Services   January 2006 - December 2008
Siemens  June 1998 - December 2005

Skills
Smart Grid, Smart Metering, Demand Side Management, Demand Response, AMI, Energy, MDM Meter Data..., Utilities, SAP IS-U, EnergyIP, Business Intelligence, Business-Intelligence, Geschäftsprozesse, Intelligente Stromnetze, IT-Strategie, Energie, Intelligenter Zähler, Projektmanagement, Software-Projektleitung, Veränderungsmanagement, Software Project..., Integration, Project Management, Unternehmensführung, Consulting, ERP, Lösungsarchitektur, SAP

Education
Hochschule Mittweida (FH)   2002 — 2006
Master of Science (MS), Computer-/IT-Verwaltung und -Management

HTL Pinkafeld   1992 — 1997
Engineer's degree, Computer-/IT-Verwaltung und -Management

Experience
Independent Consulting  2005 - Present
BlackPoint IT Services  March 2014 - December 2014
SoundEarth Strategies, Inc  May 2008 - December 2012
Progressive Tech   January 2008 - May 2008
TechGurus   March 2006 - May 2008
API Systems Inc  June 2002 - July 2004
Siemens Business Services   February 2002 - May 2002
Illusionz LLC   October 2000 - May 2001
Greater Southern Distributing   January 1999 - April 2000
RW Holdco Inc.   January 1997 - December 1998

Skills
Troubleshooting, Servers, Documentation, System Administration, Laptops, Active Directory, Switches, DNS, Computer Hardware, Windows, Hardware, Operating Systems, Microsoft Office, Windows Server, VPN, DHCP, Network Administration, Customer Relations, Project Management, Vendor Management, Operations Management, Hyper-V, Budget, Supervising, Project Planning, Purchasing, Training, Remediation, Software Documentation, Customer Service, IT Operations, IT Infrastructure Design, Strategic Planning, Hybrid Cloud, SaaS, IaaS, Microsoft Exchange, Microsoft Servers, Technical Support, Security, Group Policy, Licensing, Managing Project Budgets, Wireless Networking, Wireless Mesh, Procedure Development, Standards Development, Disaster Recovery, Cloud Computing, Databases

Education
Southern Polytechnic State University   1995 — 1996
Electrical Engineering

Kennesaw State University   1993 — 1995
requirements, pre-engineering

Oak Park & River Forest High School   1989 — 1993
High School Diploma, college prep

Lincoln School   1978 — 1984

Experience
Ventureforth, Inc.   August 2007 - August 2015
Market Force Information  September 2006 - August 2007
MedQuist (acquired by M*Modal)   March 2003 - May 2006
Siemens Business Services   July 1997 - January 2003

Skills
Business Analysis, Project Management, Program Management, Software Project..., Business Process, Process Improvement, Change Management, Professional Services, Service Delivery, Software Implementation, Help Desk Implementation, Information Technology, Business Intelligence, IT Service Management, IT Strategy, Service Management, Managed Services, Integration, Cloud Computing, Technical Support, Requirements Gathering, Software Quality..., Resource Management, Staff Development, Mobile Applications, Mobile Technology, Full SDLC, Business Process..., Call Center Development, Customer Service, Training Delivery, Technical Documentation, Technical Leadership, System Administration, Proposal Writing, Functional..., VMware ESX, Sonicwall, Dell PowerEdge Servers, IT Infrastructure..., Arcserve, Amazon Web Services..., Linux System..., Windows Server, Storage Virtualization, Network Administration, Operational Excellence, Process Engineering, Business Process..., Business Process Design

Education
Lee University
Bachelor’s Degree

Experience
Puget Sound Naval Shipyard  Master SergeantUS Air Force ReserveJuly 1992 - August 2012
Northwest Fisheries Science Center (NOAA)   April 2003 - November 2006
Siemens Business Services   May 2000 - February 2003
USS New York City   January 1989 - August 1991
USS Honolulu   July 1985 - August 1988

Skills
DoD, Microsoft Office, Navy, Outlook, Information Assurance, Program Management

Education
Western Governors University   2012 — 2014
Master's Degree, Information Security and Awareness

Minnesota State University, Moorhead   1978 — 1981
BS, Business Administration

Experience
SIEMENS BUSINESS SERVICES   July 2004 - June 2010
SBS Central Server   June 2007 - May 2010
SBS FSO   July 2004 - June 2007
Tek Systems  March 2003 - April 2004
Telscape Communications  April 2000 - July 2002
Pointe Com Communications   November 1997 - March 2000

Education
Corporate Training Center

Microcomputer Technology Institute
Associates Degree, Computer Systems Technology

Saint John's University

Experience
St. Joseph Heritage Healthcare  February 2013 - Present
Lexxiom, Inc.   February 2009 - February 2013
Watson Pharmaceuticals  January 2006 - February 2009
Universal Music Group  January 2002 - January 2006
Alternative Resources Corp  August 2001 - December 2001
Experian  July 2000 - July 2001
Siemens Business Services   September 1997 - July 2000
On-Site LaserMedic Corporation   April 1997 - August 1997
Micro Center  November 1993 - March 1997

Skills
Blackberry Enterprise..., Active Directory, System Deployment, System Administration, Troubleshooting, Disaster Recovery, Lotus Notes, Computer Hardware, Windows Server, SMS, Windows XP, Windows 7, Group Policy, Solarwinds, Sonicwall, EMC SAN Administration, WSUS, Symantec Antivirus, Blackberry, Avaya, Polycom, Microsoft Exchange, Microsoft Cluster, Desktop Imaging, BMC Remedy, Zenworks

Education
University of La Verne   2007 — 2009
Business

ITT Technical Institute   1993 — 1995
AS, Electrical Engineering

Norco College
Computer Science

Experience
INC Research  March 2008 - Present
Cincinnati Insurance Company  December 2005 - March 2008
Siemens Business Services   December 2003 - December 2005

Skills
Troubleshooting, Program Management, Testing, Business Analysis, Quality Center, User Acceptance Testing, IT Strategy, Analysis, Training, Business Process, Vendor Management, Leadership, Requirements Gathering, Requirements Analysis

Education
Ohio University   1999 — 2003
BBA, Management Information Systems

Experience
Smart IT Staffing  December 2012 - Present
GE Capital Retail Finance  July 2012 - December 2012
WilmerHale, LLC   June 2010 - August 2011
LexisNexis Corporation   April 2008 - June 2010
EDS Corporation  December 2004 - March 2008
High Tec Industrial Services   February 2003 - September 2004
Siemens Business Services   August 2002 - February 2003
Tek Systems, Inc  June 2000 - November 2001
Sophisticated Systems Incorporated   October 1985 - February 2000

Skills
IPRO, Blackberry Enterprise..., Citrix, Active Directory, Litigation Support, Windows 7, SharePoint, Citrix Metaframe, Group Policy, Document Management, Intellectual Property, Windows Server, EDRMS, ITIL, XP

Education
Sinclair Community College   1994 — 1997
Associate of Arts and Sciences (AAS), Legal Assisting

Sinclair Community College   1994 — 1997
Associate's Degree, Legal Assisting

Experience
Marin Baturov Ltd   February 2006 - Present
Ifo Institute for Economic Research   2005 - 2006
Siemens Business Services   2003 - 2005

Skills
Managerial Finance

Education
University of National and World Economy Sofia   2008 — 2010
Master, Accounting

Ludwig-Maximilians Universität München / LMU Munich   2001 — 2006
Master (Diplom), Macroeconomics

Experience
Texas Department of State Health Services  May 2015 - Present
Micro-Bac International   August 2013 - February 2015
Summit Christian Academy - Cedar Park  December 2006 - July 2013
Siemens Business Services   June 2002 - December 2006

Skills
System Administration, IT Management, Active Directory, Disaster Recovery, Windows Server, IT Operations, Servers, Network Administration, DNS, Network Security, Microsoft Exchange, Information Technology, IT Strategy, Help Desk Support, Data Center, CompTIA A+ Certification, CompTIA Network+..., Workstation..., Untangle, Microsoft Office

Education
ITT Technical Institute-Austin   2003 — 2005
Associate of Science (AS), Information Technology - Computer Network Systems, 3.9 GPA

Oñate High School   1989 — 1992
Diploma

Experience
Harvard University IT   June 2004 - Present
Siemens Business Services   June 2000 - May 2004
Siemens Advanced Engineering   March 1998 - April 2000
Maxis Inc.   February 1996 - March 1998

Skills
Campus Network..., Data Center and..., SIP Networking, Networking, Cloud Computing, Data Center, Security, Linux, Virtualization, Disaster Recovery, Network Security, Cisco Technologies, ITIL, TCP/IP, Troubleshooting, Integration, Network Architecture

Education
Iowa State University   1994 — 1995
Bachelor of Science (BS), EE

St. Cloud State University   1988 — 1993
Bachelor of Science (BS), Statistics