Suddenlink Communications
Industry: Telecommunications company
DescriptionSuddenlink Communications is an American telecommunications subsidiary of Altice USA which specializes in cable television, high-speed internet, broadband phone, home security and advertising. Headquarters: St. Louis, Missouri, United States Parent organization: Altice USA Founder: Jerald L. Kent Founded: 12 February 2003 Subsidiary: Suddenlink Media
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Suddenlink Communications Employees
Suddenlink Communications February 2011 - May 2014
Smith County 7th Distict Court August 2012 - December 2012
Skills
Customer Service, Leadership, Problem Solving, Attention to Detail, Office Organizing, Time Management, People Management, Critical Thinking, Oral Communication, Written Communication, People Skills, Persuasion, Typing, Filing, At Multitasking, Mathematics, Windows 7, Windows 8, Microsoft Word, PowerPoint, Microsoft Excel, Outlook, 10 Key, Troubleshooting, Linux, Active Listening
Education
Texas Southern University 2015 — 2017
Master of Business Administration (MBA), Management Information Systems, General
University of Texas at Tyler 2013 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
Texas College 2009 — 2013
Bachelor's Degree, Political Science and Government
FLATWIRELESS, LLC D/B/A CLEARTALK October 2014 - Present
Suddenlink Communications September 2014 - October 2014
Pizza Inn May 2012 - September 2014
Pizza Inn May 2011 - May 2012
Walmart February 2011 - May 2011
Skills
Food Service, Restaurant Management, Multi-unit, Inventory Management, Cashiering, Retail, Cash Register, Customer Service, Profit, Food & Beverage, Time Management, Food, Cooking, Restaurants, Employee Training, Training, Customer Satisfaction, Direct Sales, Sales, Leadership, Customer Retention, POS, Customer Experience, Catering
Education
Texas Tech University 2010 — 2011
Texas Tech, Studio Art
Western Texas College 2009 — 2010
Biology, General
Snyder High School 2005 — 2009
Suddenlink Communications February 2014 - Present
NEXT STEP Community Solutions July 2010 - January 2014
First Assembly of God, Bullard, TX October 2007 - October 2012
Skills
Public Speaking, Instructor-led Training, Training Facilitation, Substance Abuse..., Pastoral Care, Pastoral Counseling, Preaching, Expository Preaching, Motivational Speaking, Adult Education, Program Management, Coaching, Conflict Resolution, Leadership, Leadership Development
Education
Southwestern Assemblies of God University 2001 — 2004
Bachelor of Science (BS), Theological and Ministerial Studies
Thibodaux High School 1989 — 1992
High School Diploma, College Preparatory program
Suddenlink Communications July 2014 - Present
Foundation Retreat November 2013 - May 2014
The Daily Toreador November 2012 - May 2014
Pine Cove May 2013 - July 2013
Skills
Account Executives, Adobe Creative Suite, Photoshop Elements, Illustrator, InDesign, Social Media, Social Media Advertising, Digital Marketing, Online Advertising, Advertising, Social Media Marketing, Creative Strategy, Newspapers, Facebook, Online Marketing, Creative Direction, WordPress, Social Networking, Marketing, Mac, Blogging, Branding, Public Relations, OS X, New Media
Education
Texas Tech University 2010 — 2014
Bachelor of Arts (B.A.), Advertising
Suddenlink Communications May 2005 - Present
Education
Texas State Technical College Waco 2002 — 2004
Associate's degree, Computer Systems Networking and Telecommunications
Suddenlink Communications February 2011 - Present
Suddenlink Media June 2006 - July 2010
Suddenlink June 2006 - July 2010
Cox Direct Media February 2005 - January 2006
Regent Broadcasting January 2003 - January 2005
Cox Media 2001 - 2004
KKZQ Fayetteville AR 1995 - 2000
Skills
Sales, Copywriting, Advertising Sales, Advertising, Media Planning, Account Management, Social Media Marketing, Media Buying, Sales Management, Marketing Strategy, New Business Development, Marketing Communications, Broadcast, Television, Radio Advertising, Sales Presentations, Team Building, Online Marketing, Cold Calling, Sales Operations, Digital Media, Selling, Management, Online Advertising, Salesforce.com, Integrated Marketing, Lead Generation, Radio, Customer Service, Digital Marketing, Marketing, Training, Leadership, Direct Marketing, Budgets, B2B, Cable Television, Customer Retention, Email Marketing, Direct Mail, Direct Sales, Social Networking, Strategic Partnerships, Mobile Marketing, Sales Process, Public Relations, Market Planning, Social Media, CRM, SEM
Education
Southern Arkansas University
Suddenlink Communications May 2015 - Present
Suddenlink Communications August 2013 - May 2015
Suddenlink Communications April 2009 - August 2013
Suddenlink Communications May 2006 - April 2009
Cox Communications October 2004 - May 2006
Cox Communications May 2003 - October 2004
Cox Communications December 2002 - May 2003
Cox Communications October 2001 - December 2002
United States Air Force February 1997 - February 2001
Skills
Computer Network..., VoIP, Telecommunications, Cisco Technologies, Network Design, IP, Broadband, Wireless, Ethernet, Data Center, Call Centers, Troubleshooting, Managed Services, Network Engineering, Switches, Change Management, Cross-functional Team..., Carrier Services, Operations Management, Project Management, Networking, Integration, Telephony, Metro Ethernet, T1, LAN-WAN, Optical Fiber, DWDM, Fiber Optics, WAN, Routing, BGP, DOCSIS
Education
Texas A&M Commerce 2011 — 2013
Master of Business Administration (MBA), 4.0
University of Texas at Tyler 2008 — 2010
Bachelor of Business Administration (BBA), Management, 3.80
Suddenlink Communications August 2013 - Present
Suddenlink Communications March 2013 - August 2013
Suddenlink Communications December 2012 - March 2013
Suddenlink Communications May 2011 - March 2013
Suddenlink Communications December 2008 - May 2011
Skills
Troubleshooting, Process Improvement, Telecommunications, Broadband, Visio, Microsoft Office, Access, Customer Service, Call Center, Routers, Computer Network..., Windows, Telephony, Team Leadership, VoIP, IP, Analysis, Fiber Optics, Cabling, HFC, DOCSIS, Outlook, Customer Satisfaction, Microsoft Word, PowerPoint, Cable Television, Optical Fiber, Operations Management, Ethernet, Cable Modems, Microsoft Excel, RF, Cables, CMTS, LAN-WAN
Education
Elk Valley Christian School 1993 — 1999
Diploma
Tennessee Temple University
Suddenlink Communications February 2015 - Present
Frito Lay June 2011 - February 2015
Pizza Hut May 2008 - July 2010
Skills
Programming, C++, Teamwork, Microsoft Excel, Computer Hardware, Microsoft Office, Java, Research, Microsoft Word, PowerPoint, Databases, Customer Service, Unreal Engine 3, HTML, Troubleshooting
Education
Southern New Hampshire University 2013 — 2016
N/A, Information Technologies - Software Development
Tyler Junior College 2010 — 2013
Game and Simulation Development - Programming, Applied Science
Suddenlink Communications January 2014 - Present
Suddenlink Communications September 2008 - Present
Time Warner Cable March 2003 - September 2008
TXU Communications March 2000 - February 2002
Skills
Call Center, Telecommunications, Performance Management, Customer Satisfaction, Onboarding, Employee Relations, Team Building, Training, Talent Acquisition, Customer Experience, Team Leadership, Employee Training, Customer Service, Leadership Development, Instructor-led Training, Coaching, VoIP
Education
Texas State University-San Marcos 2002 — 2005
Master's degree, Adult and Continuing Education and Teaching
Southwest Texas State University 2000 — 2002
BAAS, Human Resources Management/Personnel Administration, General
Chesley Bryan Marketing July 2011 - Present
CBS19 March 2004 - July 2011
KCEB CW 54 March 2004 - July 2011
Suddenlink Communications March 2003 - October 2003
KLTV November 1997 - February 2003
Skills
Web Design, Jingles, Product Placement, Commercial Production, Graphic Design, Media Planning, Commercial Photography, Brand Development, Market Research, Marketing Strategy, Social Media Marketing, Social Media, New Business Development, Marketing
Education
Texas A&M Commerce 1994 — 1997
B.S. Journalism, Advertising
Suddenlink Communications January 2003 - Present
Skills
Troubleshooting, Telecommunications, Fiber Optics, Wireless, Process Improvement, Security, Network Design, Cabling, Network Engineering, Optical Fiber, Project Management, Management, Team Building
Education
Tarleton State University
Bachelor of Applied Science (B.A.Sc.), Industrial Technology/Technician
Texas State Technical College Waco
Associate of Arts and Sciences (A.A.S.), Architecture & Civil Engineering
Suddenlink Communications December 2012 - Present
Synetra March 2010 - August 2012
Skills
Sales, Telecommunications, Networking, Managed Services, Call Centers, Cisco Technologies, Solution Selling, Wireless, Broadband
Education
Texas Tech University 1996 — 2000
Childhood Education
Suddenlink Communications May 2012 - Present
Lifetouch July 2004 - January 2012
Operator Service Company November 2001 - February 2003
USA Relay September 1998 - October 2001
Skills
Photography, Photo Editing, Customer Service, Image Editing, Photoshop, Digital Photography, Lightroom, Event Photography, Fine Art Photography, Photos, Portrait Photography, Wedding Photography, Photojournalism, Image Manipulation, Art, Commercial Photography, Portraits
Education
University of North Texas 2009 — 2011
Master's Degree, Library and Information Science
Texas Tech University 1992 — 1997
BA, Anthropology
Genesis BCS January 2014 - January 2014
Suddenlink Communications May 2013 - December 2013
Skills
Account Management, Direct Sales, Telecommunications, Sales Operations, Sales, Wireless, Solution Selling, Sales Management, Cold Calling, Customer Retention, Sales Process, Customer Experience, Business Development, Selling, Customer Satisfaction, Microsoft Office, Customer Service, Leadership
Education
Texas A&M University 2007 — 2012
Bachelor's degree, Business Administration and Management, General
Suddenlink Communications December 2010 - May 2015
Arkansas Department of Parks and Tourism July 2003 - December 2010
University of Central Arkansas 1999 - 2003
Skills
Human Resources, HRIS, PeopleSoft, Employee Benefits, Employee Relations, Payroll, Onboarding, Performance Management, New Hire Orientations, Applicant Tracking..., Workforce Planning, FMLA, Business Communications, HR Policies, Customer Service, Microsoft Office, Telecommunications, Payroll Processing, LOA, Employee Recognition, iCIMS, Everify, HIPAA, OSHA, Outlook, Time Management, AASIS, Unemployment Claims, VOE/Employment..., People Soft, People Soft Report...
Education
Strayer University (VA) 2007 — 2009
Associate of Science (AS), Business Administration and Management, General
Suddenlink Communications December 2012 - Present
Suddenlink Communications January 2009 - December 2012
Suddenlink April 2007 - December 2009
Cox Communications May 2004 - March 2007
Skills
Access, Telecommunications, Product Marketing, Broadband, Team Leadership, Team Building, Call Center, Telephony, VoIP, Cable Television, Vendor Management, IP, Solution Selling, Wireless, Computer Network..., Call Centers, Direct Sales, Cross-functional Team..., Sales, Fiber Optics, Ethernet, Networking, Managed Services, Account Management, Customer Retention, MPLS, Unified Communications
Education
Texas Tech University 1995 — 1998
Suddenlink Communications August 2014 - Present
Suddenlink Communications August 2008 - August 2014
Suddenlink Communications May 2006 - August 2008
Alamosa PCS 2002 - 2006
Golden Sky Systems (Direct TV) 1995 - 2002
Cox Communications 1985 - 1995
Skills
Call Centers, Telecommunications, Wireless, VoIP, Operations Management, Customer Satisfaction, Broadband, Process Improvement, Telephony, Vendor Management, IP, Customer Experience, Team Building, Team Leadership, Managed Services
Education
Texas Tech University
Suddenlink Communications July 2010 - Present
Time Warner Cable July 2008 - July 2010
Midas International April 2007 - April 2008
Caesars Entertainment Corporation September 2000 - August 2006
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, Windows, PowerPoint, Customer Service, English, Research, Outlook, HTML, C, Photoshop, Strategic Planning, Teaching, Budgets, Public Speaking, Negotiation, Java, Project Management, Telecommunications, Networking, Troubleshooting, Cabling, Telephony, VoIP, Software Installation, Technical Support, Customer Satisfaction
Education
Sowela Technical Community College 1995 — 1998
Associate's degree, Electrical and Electronics Engineering
Suddenlink Communications
Skills
Troubleshooting, Call Center
Education
Texas Southern University
Express Employment Professionals January 2013 - Present
Townsquare Media December 2010 - January 2013
Suddenlink Communications December 2010 - August 2011
IKON Office Solutions January 2009 - December 2010
Wells Fargo / Chase Bank 2006 - 2009
Decode Systems, Inc January 1994 - January 2006
IBM January 1989 - January 1993
School Pictures, Inc January 1973 - January 1988
Skills
Advertising, Radio, Retail, Direct Sales, Account Management, Cold Calling, Sales, Sales Operations, Social Networking, B2B, Online Advertising, Solution Selling, Marketing Strategy, CRM, Social Media Marketing, Marketing, Selling, Advertising Sales, Trade Shows, Email Marketing, Customer Service, Sales Presentations, Team Building, Leadership, Customer Retention, New Business Development, Salesforce.com, Online Marketing, Management, Networking, Digital Marketing, Marketing Communications, Sales Process, Strategic Partnerships, Direct Marketing, Lead Generation, Sales Management, Business Development, SaaS, Public Relations, Market Planning, Social Media, Mobile Marketing, Product Marketing, Facebook, Digital Media, Integrated Marketing, Media Planning, Competitive Analysis, Marketing Management
Education
Texas Tech University 2004 — 2004
Licenses, Texas Mortgage Brokerage
2004 Texas Tech University (Texas Real Estate Mortgage) 2003 — 2004
Mortgage Broker License, Morgage Sales
IBM Technical sales school 1990 — 1990
Technical Sales - Unix/AS400, IBM MultiMedia
Texas Tech University 1973 — 1976
Bachelor of Hard Knocks, Business Studies
Suddenlink Communications August 2008 - Present
Dell August 2004 - May 2008
Skills
Cloud Computing, Data Center, Telecommunications, Network Security, Solution Selling, Business Development, Virtualization, Direct Sales, Account Management, Managed Services, Channel, Salesforce.com, Enterprise Software, Sales Operations, Sales Process, Cold Calling, Management, Contract Negotiation, Sales, New Business Development, Selling
Education
University of Oklahoma 2002 — 2004
Bachelor of Busines Adminstration, Marketing
Saint Gregorys University 2000 — 2002
Banker's Toolbox October 2015 - Present
Suddenlink Communications February 2014 - September 2015
MedPro Staffing Personnel September 2013 - February 2014
DentaQuest June 2013 - August 2013
Xerox August 2011 - June 2013
ACS, a Xerox Company February 2010 - August 2011
Affiliated Computer Services November 2009 - February 2010
Guaranty Bank December 2007 - October 2009
St. Edward's University 2007 - 2009
Affiliated Computer Services January 2006 - December 2007
Skills
Change Management, Process Improvement, Leadership Development, Coaching, Performance Management, Organizational..., Team Building, Training, Employee Relations, Call Center, Onboarding, Program Management, Talent Management, Instructional Design, Vendor Management, Customer Service, Training Delivery, Project Management, Team Leadership, Strategic Planning, Employee Benefits, Management, Marketing, Call Centers, Policy, Cross-functional Team..., Leadership, Account Management, Human Resources, Employee Training, CRM, Business Process..., Analysis, Strategy, Consulting, Project Planning, Management Consulting, Quality Assurance, Organizational..., Succession Planning, Business Planning, Staff Development, E-Learning, Customer Satisfaction, Employee Engagement, Workshop Facilitation, Instructor-led Training, Interviews, Recruiting, Executive Coaching
Education
St. Edward's University 2007 — 2009
MS, Organizational Leadership and Ethics
University of Louisiana at Lafayette 1981 — 1985
BA, Communications
Suddenlink Communications May 2012 - Present
AmeriPride Services April 2011 - May 2012
Toys R Us October 2011 - April 2012
W.K. Gordon Center 2008 - 2010
Skills
Customer Service, Education, Microsoft Office, Office Administration, Procurement, Outlook, Technical Support, Retail, Outside Sales, Retail Sales, Windows, Customer Satisfaction, Sales, Administrative..., Teaching, Qualified Teacher, Customer Retention, Customer Acquisition, Customer Support, Accurate Record Keeping, Inventory Control, Inventory
Education
Texas Tech University 2002 — 2006
Bachelor of Arts (B.A.), History/Secondary Education
Tarleton State University 2008 — 2013
Master of Arts (M.A.), Public/Applied History
Suddenlink Communications January 2012 - January 2014
Pilgrim's Pride Corporation November 2003 - January 2010
CONAGRA POULTRY COMPANY/PILGRIM'S PRIDE CORPORATION January 1978 - January 2010
ConAgra Poultry Company 2000 - 2003
ConAgra Foods 1978 - 2003
FARMERVILLE COMPLEX May 1998 - May 2000
Education
LOOP JUNIOR COLLEGE
Southern Arkansas University
University of Michigan
Waste Management April 2013 - Present
Air Liquide November 2012 - March 2013
Waste Management August 2011 - October 2012
Waste Management, Inc. February 2011 - August 2011
Suddenlink Communications September 2010 - December 2010
ExxonMobil May 2010 - July 2010
Fidelity Investments June 2007 - June 2009
American Eagle Outfitters May 2006 - November 2006
Waddell & Reed January 2006 - April 2006
Raymond James May 2005 - August 2005
Skills
Customer Service, Organizational..., Excel, Problem Solving, Talent Acquisition, Strategic Planning, Analysis, Data Analysis, Workforce Planning, Strategic HR, Financial Analysis, Succession Planning, Performance Management, Strategic Partnerships, Key Performance..., Sales Compensation, Budgets, Recruiting, Onboarding, Management, Employee Relations, Talent Management, Human Resources, Sourcing, HRIS, Business Planning, Leadership, Microsoft Excel
Education
Texas A&M University - Mays Business School 2009 — 2010
MBA
University of Pittsburgh 2003 — 2006
Bachelor of Science, Finance
Montgomery High School 1999 — 2003
Suddenlink Communications December 2014 - Present
The Navigators July 2007 - August 2013
Skills
Leadership Development, Preaching, Community Outreach, Public Speaking, Discipleship, Non-profits, Fundraising, Teaching, Event Planning, Staff Development, Theology, Conflict Resolution, Volunteer Management, Program Development, Pastoral Care, Entrepreneurship, Nonprofits, Leadership, Biblical Studies, Coaching
Education
Texas A&M University 1996 — 2000
Industrial Distribution, B.S. Industrial Distribution
Suddenlink Communications October 2012 - Present
VXI Global Solutions, Inc October 2010 - November 2011
AT&T February 1993 - April 2007
Skills
Call Center, Customer Satisfaction, Telemarketing, Billing, Customer Service, Customer Relations, BPO, Account Management, Process Improvement, Customer Experience, Mentoring, Documentation, Telecommunications, Coaching, Vendor Relations, Team Building, Vendor Management, Service Delivery, Problem Solving, Team Management, People Management, Team Leadership, Operations Management, Troubleshooting, Quality Assurance, Scheduling, Process Engineering, Sales Management, Supervisory Skills, Performance Management, Access, Technical Writing, Outsourcing, New Business Development, Word, PowerPoint, Project Coordination, Project Management, Management, Training, Call Centers, Requirements Analysis, Data Analysis, Microsoft Office, Wireless, Leadership, VoIP, Sales, Telephony, Cross-functional Team...
Education
Texas Tech University 1984 — 1989
Biology
Cobham Mission Systems January 2015 - July 2015
John Deere November 2014 - December 2014
Customized Distribution Services September 2012 - August 2014
Sigma-Aldrich March 2010 - September 2012
Ascension Health December 2009 - February 2010
Suddenlink Communications October 2008 - October 2009
Arch Coal, Inc. November 2007 - October 2008
Thompson Coburn February 2005 - November 2007
Jaros Technologies December 2003 - May 2004
Skills
Human Resources, Onboarding, Employee Relations, HRIS, Employee Benefits, PeopleSoft, Talent Acquisition, Outlook, PowerPoint, SAP, Benefits Administration, Microsoft Office, Microsoft Excel, Access, Photoshop, QuarkXPress, Lotus Notes, E-Verify, Oracle, Intranet, CMS, Ultipro, Taleo, Enterprise eTime, Kenexa, Recruiting, Applicant Tracking...
Education
Southern Illinois University, Edwardsville 1999 — 2004
BS Mass Communications, Advertising/Marketing
Litchfield Senior High School 1995 — 1999
Royalty Pecan Farms July 2014 - Present
Brazos Valley Communications July 2014 - Present
Brazos Valley Communications July 2014 - Present
Cortiers Real Estate of College Station August 2013 - December 2013
The Battalion September 2012 - May 2013
Uloop March 2012 - May 2013
Suddenlink Communications January 2013 - January 2013
Houston Family Magazine October 2011 - August 2012
Skills
Writing, Social Media, Social Media Marketing, Social Media Advertising, Social Media Blogging, Blogging, Blogger, Advertising, Newspapers, Magazine Articles, Microsoft Word, Final Cut Pro, Photoshop Elements, WordPress, Microsoft Excel, Journalism, Video, AP Style, News Writing, Feature Articles, Microsoft Office, Facebook, Press Releases, Public Relations, Social Networking, Online Advertising, PowerPoint, Teamwork, Marketing, Newsletters, Marketing Communications, Time Management, Online Journalism, Copywriting, Web Content, Video Editing, Storytelling
Education
Texas A&M University 2010 — 2014
Bachelor of Arts (BA), Telecommunications
Triumph Structures - East Texas May 2015 - Present
Triumph Structures - East Texas April 2014 - April 2015
Triumph Structures - East Texas December 2012 - April 2014
United States Infrastructure Corporation May 2010 - June 2012
Suddenlink Communications February 2009 - January 2010
Signs Of The Times January 2005 - August 2008
Skills
Troubleshooting, Estimating, Operations Management, Utility Industry, Quality Assurance, Leadership, Project Estimation, Supplier Sourcing, Microsoft Excel, Engineering Drawings, Mechanical Drawings, NDT, Bill of Materials, Requirement..., Teamwork, Team-oriented, Project Management, Metal Fabrication, Engineering, Telecommunications, Petroleum, Team Leadership, Oil/Gas, Process Scheduler, Procurement, Manufacturing, Project Planning, Oil & Gas
Education
Stephen F. Austin State University
Bachelor of Science (BS), Physics
Suddenlink Communications February 2013 - Present
CPI September 2012 - December 2012
Skills
Networking, Windows 7, Network Administration, Servers, Windows Server, Computer Hardware, Switches, Windows Vista, Windows XP Pro, Wireless Networking, Troubleshooting, Cisco Technologies, Help Desk Support, Microsoft Suites, Windows 8, TCP/IP, VPN, Computer Repair, Hardware, Laptops, Network Design, Remote Desktop, Microsoft Exchange, Active Directory, System Administration, Computer Maintenance, System Deployment, Cisco IOS, Citrix, LAN-WAN, Firewalls, Cabling, Microsoft Office 2007, Group Policy, Cisco Routers, Computer Hardware..., iPhone, Router Configuration, FTP, Windows XP, Desktop Computers, Remote Access, SCCM 2007, SCCM 2012, Kaspersky Antivirus, Sophos
Education
Southeast Missouri State University 2008 — 2012
Bachelor of Science, Technology Management - Telecommunications/Computer Networking
Suddenlink Communications January 2013 - Present
Tyler Karate Academy June 2007 - Present
Suddenlink Communications July 2011 - January 2013
Suddenlink Communications October 2008 - July 2011
Petland Retail Stores February 2005 - March 2007
Skills
Customer Satisfaction, Call Centers, Employee Relations, Performance Management, Customer Service, Training, Recruiting, Team Building, Human Resources, Coaching, Customer Retention, Hiring, Telecommunications, Customer Experience, Microsoft Office, Leadership Development, Outlook, Team Leadership, Process Improvement, Sales, Microsoft Excel, Call Center, Organizational..., Task Management, Employee Training, Leadership
Education
Southern New Hampshire University 2013 — 2016
Bachelor of Business Administration (B.B.A.), Organizational Leadership
Suddenlink Communications May 2006 - Present
Cox Communications 2001 - 2006
Texas Tech University Health Sciences Center 1995 - 2001
Skills
Performance Management, Broadband, Team Building, Telecommunications, Telephony, Vendor Management, Customer Service, Employee Training, Process Improvement, Leadership Development, Employee Relations, Cabling, Wireless, Call Centers, VoIP, Troubleshooting, Training, Employee Engagement, Talent Management, Customer Satisfaction, Onboarding, Recruiting, Organizational..., Management, Leadership, IP, Team Leadership
Education
Texas Tech University
BA, Mass Communication
Executive Lawn Care April 2012 - Present
Suddenlink Communications July 2011 - April 2012
Schlumberger February 2006 - January 2009
M&M Advertising 2009 - 2009
D'Art Marketing September 2004 - October 2005
Skills
Office Management, Human Resources, Customer Service, Social Media, Customer Satisfaction, Social Media Marketing, Microsoft Excel, Training, Team Leadership, Outlook, Account Management, Sales, Marketing, PowerPoint, Leadership, Management, Microsoft Office, Project Management, Digital Media, Microsoft Word, Advertising, Accounts Receivable, Public Relations, Document Management
Education
Texas A&M University 1994 — 1998
BS, Psychology
Suddenlink Communications March 2014 - Present
Suddenlink Communications October 2012 - March 2014
Suddenlink Communications July 2011 - October 2012
Verizon Wireless September 2006 - June 2011
Verizon Wireless October 2001 - September 2006
Adecco Staffing, USA 1997 - 2001
Skills
Employee Relations, Talent Management, Talent Acquisition, Employee Engagement, Onboarding, Leadership, Recruiting, Management, Performance Management, Human Resources, Training, Call Centers, Hiring
Education
MBA 2009 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General
Chico State University, Chico California 1992 — 1995
Bachelor’s Degree, Psychology
Nevada Union High School
Suddenlink Communications January 2013 - Present
Academy Sports + Outdoors January 2012 - December 2012
Texas Tech University Office of Annual Giving September 2011 - March 2012
Skills
Call Centers, Troubleshooting, Invoicing, Windows 7, Telecommunications, Technical Support, PeopleSoft, Computer Hardware, Windows, Microsoft Office, Software Documentation, Sales, Customer Service, Management, Time Management
Education
Texas Tech University 2010 — 2015
Bachelor’s Degree, Accounting
Code Consultants, Inc. February 2008 - Present
Suddenlink Communications February 2007 - February 2008
Correctional Medical Services September 2000 - February 2007
Skills
Cost Accounting, Accounts Payable, Financial Reporting, Accounting, Accounts Receivable, Microsoft Excel, QuickBooks, Payroll, Auditing, Forecasting, General Ledger, GAAP, PeopleSoft, Financial Analysis, Budgets, ERP, Access, Variance Analysis, Process Improvement, SAP, Account Reconciliation, Fixed Assets
Education
University of Missouri-Saint Louis 1990 — 1992
Bachelor of Science (BS), Accounting
St. Louis Community College 1987 — 1990
Associate's degree, Accounting and Business/Management
Hazelwood West High School 1983 — 1987
CGI July 2013 - Present
Suddenlink Communications September 2003 - April 2013
Cox Communications August 2001 - August 2003
Skills
Network Troublshooting, Customer Service, Computer Network..., Computer Science, Computer Maintenance, Network Engineering, Wireless Networking, Network Design, Customer Oriented, High Availability, DOCSIS, Troubleshooting, Cisco Technologies, Cisco IOS, LAN-WAN, Routing Protocols, Ethernet, Switches, OSPF, Routing, Routers, MPLS, Juniper, Network Architecture, TCP/IP, IP, WAN, VPN, Networking
Education
University of Texas at Tyler 1995 — 1998
Bachelor's of Science, Computer Science
Texas A&M University 1984 — 1989
Computer Science
Suddenlink Communications June 2012 - Present
United States Marine Corps December 2004 - December 2008
Skills
Electrical..., HVAC, Maintenance, Industrial Safety, Programmable Logic, Welding Procedures, Security
Education
University of Texas at Tyler 2011 — 2012
Bachelor of Applied Science (BASc), Industrial Technology/Technician
Texas State Technical College-Marshall 2009 — 2011
associate of applied science, Industrial Electronics Technology/Technician
Suddenlink Communications August 2014 - Present
Suddenlink Communications May 2012 - August 2014
Conference Technologies September 2007 - May 2012
Skills
Crestron programming, AMX programming, Extron Configuration, Audio DSP programming, Digital Logic, AC/DC Theory, Telecommunications, Video Distribution, Audio Distribution, RF systems, System Design, Streaming Media, Troubleshooting, Cisco Technologies, Integration, Management
Education
Southern Illinois University, Carbondale 2005 — 2012
Bachelor of Science (B.S.), Electronic Systems Technologies
Ranken Technical College 2003 — 2005
Associates of Science, Electrical and Electronics Engineering
Suddenlink Communications 2006 - Present
Southwestern Bell/Cingular Wireless July 2000 - June 2002
Digital Satellite Televison/Golden Sky/Pegasus (DirecTV) August 1995 - May 2000
Skills
Telecommunications, Management, Customer Service, Mobile Communications, Satellite Communications, Customer Satisfaction, Sales Management, Warehouse Management, Construction Management, Cable Broadband, Internet Services, Marketing
Education
Texas Tech University 1989 — 1993
Bachelor of Arts, Public Relations
Suddenlink Communications September 1997 - Present
Transgender Education Network of Texas January 2013 - June 2015
Transgender Education Network of Texas January 2011 - January 2013
Equality Texas January 2009 - April 2011
Aggie Allies 2008 - 2011
KAMU-TV/FM September 1990 - August 1997
Skills
Fundraising, Non-profits, Community Outreach, Public Relations, Public Speaking, Social Media, Event Planning, Media Relations, Strategic Planning, Political Campaigns, Volunteer Management, Community Organizing, Microsoft Office, Grassroots Organizing, Program Development, Research, Social Media Marketing, Nonprofits, Program Management, Training, Workshop Facilitation, Event Management, Internal Communications, Budgets, Leadership Development, Grant Writing, Higher Education, Leadership, Teaching, Social Networking, Editing, Community Development, Government, Management, Television, Strategic Communications, Blogging, Press Releases, Organizational..., Facebook, Marketing, Creative Writing, Newsletters, Proposal Writing, Policy, Advertising, Marketing Communications, Team Building, Copy Editing, Staff Development
Education
Texas A&M University 2008 — 2010
Graduate Certificate, Non Profit Management: Fundraising and Philanthropy
Suddenlink Communications May 2006 - Present
United States Marine Corps May 1991 - October 1997
Education
Texas Tech University 2000 — 2003
Business Management
Val Verde Regional Medical Center May 2014 - Present
Val Verde Regional Medical Center January 2008 - May 2014
Suddenlink Communications 2008 - 2011
AP Creative 1990 - 2010
Southwest Texas LIVE! Magazine/Online 2007 - 2008
Emerald Press 2002 - 2005
Color Express 2000 - 2002
Art Director/Designer 1989 - 2000
Skills
Leadership, Strategic Planning, Emergency Management, Marketing Strategy, Creative Strategy, Crisis Communications, Marketing Leadership, Creative Campaing..., Event Management, Project Management, Volunteer Management, Public Relations, Public Speaking, Marketing Communications, Social Media Marketing, Digital Marketing, Community Outreach, Social Media, Adobe Creative Suite, Marketing, Event Planning, Sales, Emergency Medicine, Non-Profit Volunteering, Volunteer Training, Field Training, Medical Education, Emergency Vehicle..., Fire Safety, Firefighting, Fire Protection, Facebook, Strategy, Advertising, Social Networking, Blogging
Education
Texas Tech University 1984 — 1989
Bachelors of Fine Arts, Design & Communications
W T Woodson High School, Fairfax, VA 1981 — 1984
Graduated
Comcast Spotlight September 2015 - Present
Suddenlink Communications September 1999 - Present
Time Warner Cable Media 1994 - 1999
Cablevision 1984 - 1994
WALK Radio 1982 - 1984
Skills
Sales Management, Solution Selling, Telecommunications, Advertising Sales, Direct Sales, B2B, Account Management, Sales, Selling, Cold Calling, Social Media Marketing, Online Advertising, Advertising, Marketing, Marketing Strategy, Management, Media Planning, Marketing Communications, Integrated Marketing, Digital Media, Customer Retention, Strategic Partnerships, Sales Process, Lead Generation
Education
Southern Illinois University, Carbondale
Suddenlink Communications 2015 - 2015
Education
Southern Methodist University 2015 — 2019
Finance, Art
Foresters Financial Services March 2015 - Present
AT&T October 2014 - January 2015
Suddenlink Communications May 2014 - September 2014
Burke Center January 2014 - May 2014
Texas A&M University January 2012 - December 2013
LA Fitness October 2007 - August 2011
Group Excellence September 2009 - September 2010
NOVO 1 February 2006 - June 2007
Kohl's Department Stores August 2004 - September 2006
Skills
Fixed Annuities, Series 63, Variable Annuities, Investments, Series 6, Life Insurance, IRAs, Mutual Funds, Rollovers, College Savings Plans, Microsoft Word, Social Networking, Data Analysis, Retirement Planning, Psychology, Microsoft Excel, Sales, Leadership, Teaching, Social Media, Supervisory Experience, Research, PowerPoint, Event Planning, Data Entry, Teamwork, Facebook, Outlook, Marketing, Manage Client..., Telemarketing, Social Media Marketing, Critical Thinking, Team Building, Time Management, Consultative Selling, Mac OS, Territory Management, Finance, Event Management, Public Speaking, Community Outreach, Communication, Customer Service, Microsoft Office
Education
Texas A&M University 2011 — 2014
Bachelor of Science (B.S.), Psychology
Suddenlink Communications June 2014 - Present
Suddenlink Communications November 2013 - June 2014
Suddenlink Communications March 2013 - November 2013
Skills
Direct Sales, Account Management, Customer Retention, Cold Calling, Customer Satisfaction, Sales, Telecommunications, Solution Selling, Salesforce.com, Managed Services, Call Centers, Customer Experience, Sales Operations, Wireless
Education
Texas Tech University 1996 — 2002
Bachelor's degree, Public Relations, Advertising, and Applied Communication
Suddenlink Communications September 2014 - Present
Target January 2012 - September 2014
Target February 2010 - January 2012
Target January 2008 - January 2010
Skills
Store Management, Retail Management, Big Box, Stores, College Recruiting, Training & Development, Onboarding, Leadership, Employee Relations, Training, Retail, Management, Customer Service, Recruiting, Employee Training, Hiring, Performance Management, Inventory Management, Cold Calling, Employee Benefits, Interviews, Human Resources, Process Scheduler, Payroll, Team Leadership, Sales, Talent Management, Team Building, Merchandising, Time Management, Income Statement, Marketing Strategy, Temporary Placement, Internet Recruiting
Education
Texas A&M University 2003 — 2007
Bachelor of Business Administration (BBA), Marketing
Amazon Services April 2015 - Present
Amazon Local August 2013 - April 2015
Paycom May 2012 - July 2013
Suddenlink Communications January 2012 - May 2012
Texas Tech Recreational Sports January 2009 - May 2012
Mr Youth August 2011 - December 2011
Texas Tech University March 2009 - December 2011
JCPenney May 2011 - August 2011
Susan G. Komen for the Cure March 2010 - August 2010
Skills
Promotions, Social Media, Public Relations, PowerPoint, Payroll, Human Resources, Sales, Ap Style, Time Management, AP Style, Event Planning, Recruiting, Training, Facebook, Marketing, Photoshop, InDesign, Social Media Marketing, Public Speaking, Budgets, Social Networking, Analysis, Advertising, Event Management, Fundraising, Press Releases
Education
Texas Tech University 2008 — 2012
Bachelor of Arts (B.A.), Public Relations, GPA 3.78
Anderson Cherokee Community Enrichment ServiceS April 2015 - Present
Anderson Cherokee Community Enrichment ServiceS July 2013 - April 2015
Anderson Cherokee Community Enrichment ServiceS September 2011 - July 2013
Suddenlink Communications October 2007 - July 2009
Education
Texas A&M University-Commerce 2015 — 2017
Bachelor’s Degree, Business Administration and Management, General
Tyler Junior College 2013 — 2015
Associate's Degree, Business Administration
Jacksonville High School 2000 — 2004
High School Diploma
Bluwave Productions June 2013 - Present
Suddenlink Communications June 2008 - June 2013
Suddenlink Communications September 2006 - June 2008
Suddenlink Communications 2002 - September 2006
Skills
Broadcast, Television, Video Production, Video, Digital Media, Video Editing, Advertising, Digital Marketing, Editing, Sales, Social Media, Media Relations, Account Management, Digital Video, Customer Service, Social Media Marketing, Online Advertising, Marketing Strategy, Marketing
Education
Texas A&M University 1997 — 1999
Nanny, Private Family January 2012 - August 2014
Abercrombie & Fitch May 2010 - January 2011
Suddenlink Communications May 2009 - August 2009
Skills
Microsoft Office, Public Speaking, PowerPoint, Time Management, Teamwork, Microsoft Word, Microsoft Excel, Leadership
Education
Texas Tech University 2011 — 2015
Bachelor of Science (B.S.), Kinesiology and Exercise Science
Suddenlink Communications May 2012 - Present
Time Warner Cable Media June 2003 - April 2012
Skills
B.S. in Business..., Account Management, Cold Calling, Advertising, Marketing, Digital Marketing, Direct Marketing, Lead Generation, Marketing Strategy, Online Advertising, Sales, Advertising Sales, Email Marketing, Media Planning, Social Media Marketing, Integrated Marketing, Digital Media, Marketing Communications, Online Marketing, Media Buying, Sales Management, Brand Development, B2B Marketing, Facebook, New Business Development, Social Networking, Direct Sales, Customer Retention, Market Planning, Public Relations, Sales Process, Direct Mail, Sales Presentations
Education
Southwest Texas State University 1976 — 1980
B.S. in Education, Business, 3.8
NTS Communications October 2010 - Present
Suddenlink Communications 2009 - 2010
AT&T Mobility 2004 - 2009
Skills
Telecommunications, Sales Operations, Managed Services, Sales Management, Wireless, Sales, Sales Process, Account Management, Cold Calling, Customer Service, Mobile Devices, MPLS, Selling, Networking
Education
Roosevelt High School 1987 — 1990
Texas Tech University
Suddenlink Communications February 2011 - Present
Skills
Sales, Customer Service, Customer Satisfaction, Team Building, Management, Marketing, Leadership, Account Management, Sales Management, Training, Sales Operations, Advertising, Social Media Marketing, Direct Sales
Education
University of Phoenix 2012 — 2014
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
Texas A&M Commerce 2002 — 2008
Pine Tree High Schol 1990 — 2002
Suddenlink Communications February 2014 - Present
American Cancer Society September 2013 - February 2014
American Cancer Society March 2011 - August 2013
San Angelo Symphony 2010 - 2011
Joe's Crab Shack 2007 - 2009
Joe's Crab Shack 2007 - 2009
Skills
Press Releases, Media Relations, Event Planning, Volunteer Management, Fundraising, Public Relations, Event Management, Nonprofits, Facebook, Strategic Communications, Community Development, Community Outreach, Publicity, Crisis Communications, Marketing, Public Speaking, Social Media Marketing
Education
Texas Tech University 2006 — 2009
BS, Public Relations
Openwave Messaging, Inc. September 2012 - Present
Suddenlink Communications November 2007 - August 2012
Computer Sciences Corporation November 2006 - November 2007
Ajilon Consulting January 2006 - November 2006
Interactive Business Systems, Inc. November 2000 - April 2002
Sabre Holdings September 1998 - August 2000
Sabre Holdings September 1996 - September 1998
Skills
Solaris, Load Balancing, LDAP, Servers, DNS, Brocade, IP, TCP/IP, VxFS, Clariion, VMware ESX, Red Hat Linux, Cisco Technologies, F5 BigIP, ZFS, Solaris Zones, Veritas Volume Manager, Veritas Cluster Server, Veritas Storage..., Veritas Net Backup, Foundry ServerIron, CentOS, SAN, RHCE, RHCSA, Unix, Data Center, System Deployment, Virtualization, Cassandra DB
Education
The University of Texas at Arlington 2001 — 2006
BM, Music Theory and Composition
Southwestern Baptist Theological Seminary
Suddenlink Communications January 1994 - Present
ATC/TCI/McDonald Group-Bermuda Cablevision, United Video, NPG September 1970 - January 1994
Skills
Optical Fiber, VOD, Telecommunications, Broadband, Fiber Optics, DOCSIS, HFC, Wireless, VoIP, IP, Cabling, Ethernet, Troubleshooting, Computer Network..., RF, Switches, Networking, T1, Testing, Routers, DWDM, Network Design, WAN, Data Center, Cable Television, Open Source Software, Transmission, SDH, Mobile Devices, System Deployment, MPLS, DSL, Telephony, IPTV, Network Architecture, Network Engineering
Education
Memphis Technology Center 1979 — 1980
Electrical, Electronic and Communications Engineering Technology/Technician
College of the Ozarks 1968 — 1972
Bachelor's degree, Education
Tennessee Technology Center at Memphis
Electrical and Electronics Engineering
Suddenlink Communications April 2015 - Present
Ryan May 2006 - April 2015
Texas Tech University February 2004 - May 2006
Skills
Financial Planning, Strategic Planning, Accounting, Compliance, Excel, Access, SQL Server, Compliance Audits, Tax Accounting, Sales Tax, Tax Compliance, Project Evaluation, Microsoft Office, Financial Analysis, Microsoft SQL Server, Strategic Financial..., Microsoft Excel, Leadership, Corporate Tax, Management, Tax Research, Tax, Auditing
Education
Texas Tech University 2001 — 2006
BBA & MBA, Business Finance
Round Rock High School 1997 — 2001
David D Duncan August 2009 - Present
Entz Chemicals March 2014 - May 2014
Looking for a career in Finance or Admin Assist. March 2014 - March 2014
Suddenlink Communications September 2013 - March 2014
H & C Services 2008 - 2008
Sawatzky Construction 2005 - 2008
Skills
Client Billing, Accounts Payable, Accounts Receivable, Phone Etiquette, Windows 7, Windows Vista, Microsoft Word, Microsoft Excel, Mail Merge, AIA billing, Quicken, QuickBooks, Data Entry, 10 Key, Typing
Education
Southwestern Oklahoma State University 1997 — 2001
Bachelor of Business Administration (BBA), Finance, General
Silk Software Corp. July 2015 - Present
Suddenlink Communications January 2013 - December 2014
Skills
Leadership, Project Management, Strategic Planning, Business Analysis, Database Design, Business Economics, Microsoft Office, Technical Support, Bilingual-English/Spanis..., Technical Services, Organization, Time Management, User Acceptance Testing, Project Coordination, Requirements Analysis, Requirements Gathering, New Business Development, Communication, Axure RP, Visio
Education
Texas Tech University 2011 — 2015
Bachelor of Business Administration (B.B.A.), Management Information Systems, 3.18
Arnold O. Beckman High School 2007 — 2011
Ascension Health October 2014 - Present
Boeing September 2012 - Present
Rosso Computing Services Inc August 1997 - Present
Suddenlink communications January 2014 - October 2014
Boeing June 2011 - August 2012
Boeing September 2010 - June 2011
Boeing November 2008 - September 2010
Boeing November 2007 - November 2008
Ferguson Consulting September 2005 - October 2007
Pfizer Corporation September 2005 - October 2007
Skills
System Architecture, Requirements Analysis, SQL, Requirements Gathering, PeopleTools, Software Development, SQR, PeopleCode, SDLC, Crystal Reports, Business Analysis, PeopleSoft, Oracle, Systems Analysis, Databases, Troubleshooting, Agile Methodologies, Program Management, Payroll, Unix, Production Support, Integration, ERP, HRIS, Business Process, SAP, Testing
Education
Southeast Missouri State University 1978 — 1983
BS, Computer Science
Oracle November 2014 - Present
Suddenlink Communications October 2008 - November 2014
Metro May 2005 - October 2008
SBC 2000 - 2005
Skills
Business Intelligence, Management, Data Warehousing, Process Improvement, Business Analysis, Integration, Vendor Management, Business Objects, Oracle, Project Management, SDLC, Telecommunications, SQL, Data Center, Cloud Computing, ETL, Requirements Analysis, Databases, Enterprise Architecture, Strategic Planning, Microsoft SQL Server, Agile Methodologies, Disaster Recovery, Visio, IT Management
Education
Southern Illinois University, Edwardsville 1999 — 2001
Suddenlink Communications May 2006 - Present
Cox Communications, Inc January 2003 - May 2006
Cox Communications August 2002 - January 2003
Cox Communications, Inc July 2001 - August 2002
Cox Communications January 2000 - July 2001
Texas Tech University June 1999 - August 1999
Texas Tech University September 1998 - August 1999
Planet News January 1990 - January 1995
Skills
Customer Experience, Customer Service, Broadband, Customer Satisfaction, Process Improvement, Inbound Call Center, People Management, Operations Management, Operations, Telecommunications, Cable, Management, Strategy, Wireless, VoIP, Vendor Management, Strategic Planning, Integration, Call Center, Sales Operations, Troubleshooting, Leadership, Marketing, Sales Management, Customer Retention, Coaching, Enterprise Software, Telephony, Technical Support, Business Process, Call Centers
Education
Texas Tech University - Rawls College of Business 1997 — 1999
Master of Business Administration (M.B.A.), Management
Texas Tech University 1993 — 1997
Bachelor of Science Mechanical Engineering, Mechanical Engineering
Midland Jr College 1991 — 1993
General Studies
Suddenlink Communications 2006 - Present
Charter Communications 2004 - 2006
Charter Communications 1999 - 2004
Prestige Cable TV 1994 - 1999
Skills
Telecommunications, Wireless, Product Management, Broadband, Marketing Strategy, Customer Service, Management, Call Center, Direct Marketing, Sales Management, Telephony, Product Marketing, Strategic Partnerships, Call Centers, Direct Sales, Customer Retention, Solution Selling, Customer Experience
Education
Harvard Business School Executive Education
Cable Executive Management Program, Business, Management, Marketing, and Related Support Services
Texas Tech University 1986 — 1991
Bachelor of Arts (B.A.), History
Texas Christian University 1985 — 1986
Business Administration and Management, General
Suddenlink Communications April 2015 - Present
Baker Hughes September 2013 - November 2014
Dent Wizard International November 2011 - February 2013
Hilton May 2008 - November 2011
Hilton Hotels December 2006 - May 2008
Hilton Worldwide October 2004 - December 2006
Hilton Worldwide June 2004 - October 2004
Prism Hotels December 2003 - April 2004
Prism Hotels October 2003 - December 2003
Skills
Revenue Analysis, Yield Management, Hotel Management, Hotels, Hospitality Industry, Hospitality Management, Front Office, Hospitality, Pre-opening, Resorts, Property Management..., OnQ, Revenue Forecasting, Rooms Division, Food & Beverage, Budgets, Budget Process, Sales Operations, Sales, Sales Management, Operations Management, Customer Service, Management, Team Management, Event Planning, Event Management, Property Management, Forecasting, Human Resources
Education
University of South Carolina 2002 — 2003
MS
Texas Tech University 1998 — 2002
Bachelor of Science (B.S.), Restaurant, Hotel, and Institutional Management
Midland High School 1994 — 1998
Suddenlink Communications February 2008 - Present
konica minolta January 2007 - February 2008
Skills
Account Management, Cold Calling, Customer Retention
Education
Texas A&M University 1977 — 1982
Complete Business Systems January 2013 - Present
Complete Business Systems November 2011 - January 2013
Complete Business Systems September 2007 - November 2011
Suddenlink Communications September 2004 - September 2007
Wal*Mart Jewelry October 2000 - September 2004
Skills
Customer Service, Public Relations, Customer Education, Vendor, Data Entry, Invoicing, Account Management, Sales Management, Sales Process, Document Imaging, Sales, New Business Development, Process Improvement, Purchasing, Managed Print Services, Team Building
Education
Southern New Hampshire University 2014 — 2016
Bachelor of Accounting and Information Technology, Accounting
University of Texas at Tyler 2000 — 2006
Accounting
Tyler Junior College 2000 — 2003
Associate's degree, Business Administration and Management, General
Suddenlink Communications June 2003 - Present
Education
Southeast Missouri State University 1977 — 1981
BS, Agriculture - Business
WHC February 2015 - Present
GoldenBarn September 2014 - Present
Tyco Security Products July 2013 - September 2014
Suddenlink January 2010 - July 2012
Suddenlink Communications 2005 - January 2010
Wells Fargo Financial January 2004 - June 2006
Skills
Call Center, Process Improvement, Telecommunications, Customer Satisfaction, Customer Service, Account Management, Sales Management, Sales, Team Building, Strategic Planning, Team Leadership, Customer Retention, Direct Sales, Vendor Management, Forecasting, Wireless, Operations Management, Call Centers, Project Management, Broadband, VoIP, Project Planning, Analysis, Strategy, New Business Development, Enterprise Software, Managed Services, Troubleshooting, Selling, Product Management, Training, Sales Operations, Management, Telephony, Cross-functional Team..., Security, Business Development, Customer Experience, Contract Negotiation, Marketing, P&L Management, Salesforce.com, Solution Selling, Product Marketing, Strategic Partnerships, Networking
Education
University of Texas at Tyler 2008 — 2010
M.B.A., Masters in Business
Texas A&M University 2000 — 2004
Bachelor of Arts, Business Management and Marketing
Suddenlink Communications January 2014 - Present
Suddenlink December 2006 - December 2013
Great-West 2004 - 2006
Schenker 2002 - 2004
MEAG Power 1998 - 2002
Skills
Employee Relations, Performance Management, Talent Management, Onboarding, Workforce Planning, Employee Engagement, Succession Planning, HRIS, Talent Acquisition, Recruiting, Deferred Compensation, Human Resources, Benefits Administration, Organizational..., Employee Benefits, Applicant Tracking..., Leadership Development
Education
State University of New York College at Potsdam 1984 — 1988
BA, Industrial Labor Relations
East Syracuse Minoa
HPT Communications May 2012 - Present
CommScope June 2010 - June 2012
Suddenlink Communications June 2006 - January 2010
Cox Communications May 1999 - June 2006
TCA Cable November 1976 - May 1999
Skills
Fiber Optics, Broadband, Telecommunications, RF, Cabling, DWDM, Data Center, Call Centers, Computer Network..., FTTx, VoIP, T1, Ethernet, DOCSIS, Cellular Communications, IPTV, MPLS, Network Design, Wireless Networking, WiFi, Wireless, Optical Fiber, Testing, HFC, Routing, Telephony, Networking, IP, Metro Ethernet, Mobile Devices, Frame Relay, TCP/IP, Unified Communications, DSL, Network Engineering, VOD, GPON, SIP, Cisco Technologies, Cables, Switches, SS7, Troubleshooting, Product Management, LAN-WAN, SDH, Network Architecture, Carrier Ethernet, WAN
Education
Stephen F. Austin State University 1968 — 1976
Bachelor of Science (BS), Mathematics
Suddenlink Communications April 2013 - Present
Suddenlink Communications October 2012 - Present
Suddenlink Communications 2002 - 2010
Skills
Call Center, Call Centers, Workforce Management, Telecommunications, Customer Satisfaction, Customer Experience, Customer Retention, Telephony, VoIP, Vendor Management, Process Improvement, Broadband, Wireless, Team Leadership, Operations Management, Team Building, Troubleshooting, Managed Services, CRM, Direct Sales, Outsourcing, Avaya, Unified Communications, Call Center Development, T1, Service Delivery, Salesforce.com, Account Management
Education
Texas Tech University 1992 — 1995
Suddenlink Communications January 2015 - Present
Suddenlink Communications January 2008 - Present
Suddenlink Communications June 2006 - December 2007
Cox Communications April 2004 - May 2006
Cox Communications July 2000 - March 2004
Andrews Behavioral Healthcare System August 1996 - June 2000
Education
Texas A&M University
Suddenlink August 1997 - Present
Suddenlink Communications March 2008 - March 2011
Suddenlink Communications January 2006 - March 2008
Suddenlink Communications August 1997 - March 2008
Skills
Telecommunications, VoIP, Team Leadership, Sales Management, Customer Service, Broadband, Telephony, IP, Strategic Planning, Customer Satisfaction, Team Building, Troubleshooting, Sales, Process Improvement, Management, Operations Management, Product Management, Business Development, Direct Sales, Leadership, Call Center, Sales Operations, CRM, Vendor Management, Customer Experience, Public Relations, Retail, Customer Retention, Networking, Managed Services, Solution Selling, Salesforce.com, Sales Process, Strategic Partnerships, Cross-functional Team..., Product Marketing, Unified Communications, Selling
Education
Texas Tech University 1993 — 1994
Suddenlink Communications January 2013 - Present
Charter Communications 2011 - 2013
Monsanto January 2010 - September 2010
Suddenlink Communications May 2006 - December 2009
Covidien January 2005 - April 2006
Charter Communications 2000 - 2005
Ernst & Young 1993 - 2000
Alltel Information Services June 1985 - August 1993
Education
Southern Illinois University, Edwardsville 1987 — 1990
Master of Business Administration (MBA)
Vanderbilt University 1981 — 1985
BS, Math/Psychology
Suddenlink Communications April 2002 - Present
Skills
Management, Sales, Account Management, Customer Service, Marketing, Leadership, Telecommunications, Sales Management, Process Improvement, Vendor Management
Education
Texas A&M University 1994 — 2000
Bachelor's degree, Agricultural Business and Management
Texas A&M University - Mays Business School 1994 — 2000
Master's degree, Finance
Coast Central Credit Union June 2008 - Present
Suddenlink Communications November 1991 - May 2008
Education
Southern Oregon University 1982 — 1986
Suddenlink Communications June 2014 - Present
Suddenlink Communications January 2010 - June 2014
YMCA of Southwest Illinois July 2008 - January 2010
Children's Hope International June 2005 - June 2008
Delta Air Lines September 1999 - July 2005
Skills
PeopleSoft, Customer Service, Employee Relations, Benefits Administration, Microsoft Excel, Human Resources, Event Planning, Project Management, Program Management, Onboarding, Performance Management, Training, Leadership, Employee Benefits, Team Building
Education
Southern Illinois University, Edwardsville 2002 — 2004
B.S., Business Administration / International Business
University of Alabama in Huntsville 1997 — 2001
NorthEast Texas Consortium 2008 - Present
Suddenlink Communications 2007 - 2008
Cox Communications 2000 - 2002
Education
Texas State Technical College
Suddenlink Communications April 2012 - Present
Student Bonfire October 2004 - Present
ABWA Bryan/College Station Charter Chapter January 2005 - Present
SuddenLink Communication May 2009 - April 2012
Spherion 2009 - 2009
Infinity Pro Sports May 2008 - September 2008
Texas Enterprise Bank January 2007 - April 2008
Citibank Texas, N.A. January 2005 - December 2005
First American Bank Texas May 2001 - December 2004
CoreLogic (formerly First American Real Estate Tax Service) June 1999 - May 2001
Skills
Administration, Loans, Excel, Customer Relations, Microsoft Office, Research, Customer Service, Advertising, Financial Analysis, Microsoft Excel, Analysis, Team Building, Account Management, Sales, New Business Development, System Administration, Leadership, Training, Time Management, Management, Budgets, Social Media, Human Resources, Outlook, Public Speaking, Program Management, Nonprofits, Software Documentation, Online Advertising
Education
Texas A&M University 1991 — 1997
BS, Agricultural Development. Emphasis in Adult Education, Leadership and Business
Seguin High School
Suddenlink Communications May 2006 - Present
Cox Media January 1992 - April 2006
Texas A&M University - Journalism Dept. January 1996 - May 2004
Skills
Digital Video, Video Compression, Video, Video Production, Television, Broadcast, Digital Media, Social Media, Video Editing, CMS, Social Media Marketing, Digital Marketing, Management, Advertising Sales, Strategic Partnerships, Online Advertising, Advertising
Education
Stephen F. Austin State University 1989 — 1992
MA, Communication
University of Wisconsin-Platteville 1985 — 1989
BS, Radio Television
Suddenlink Communications September 2014 - Present
Suddenlink October 2006 - Present
Skills
Marketing, Social Media Marketing, Marketing Communications, Marketing Strategy, Public Relations, Advertising, Customer Service, Social Media, Team Building, Management
Education
Texas Tech University 1999 — 2003
Accounting/Marketing
Wells Fargo December 2014 - Present
Suddenlink Communications March 2010 - December 2014
AT&T February 2007 - February 2009
AT&T July 2004 - February 2007
AT&T May 2000 - July 2004
Farm Progress Companies February 1996 - August 1999
Skills
Analysis, Program Management, Financial Analysis, Management, SQL, Fiscal Impact Analysis, Cost Benefit, Data Analysis, Business Analytics, Marketing Analytics, Economics, Mathematical Analysis, Sales Analysis, Business Intelligence..., Microsoft Excel, Access Database, Business Objects, Analytics, SAS programming, SAS, Microsoft SQL Server, Access
Education
Southern Illinois University, Edwardsville 1999 — 2000
M.S., Economics and Finance
Southern Illinois University, Edwardsville
Bachelor's Degree, Mathematics
Monsanto Company March 2015 - Present
Monsanto Company December 2013 - Present
Monsanto January 2012 - December 2013
Ferguson Consulting, Inc. April 2010 - January 2012
Suddenlink Communications November 2003 - April 2010
Pharmacia 2001 - 2003
Ferguson Consulting, Inc. 1997 - 2001
MEMC Electronic Materials 1997 - 2001
ExpressScripts 1997 - 1997
U.S. Geological Survey 1992 - 1995
Skills
Oracle, Business Objects, ETL, SQL, Data Warehousing, Data Modeling, Informatica, PL/SQL, Performance Tuning, PeopleSoft, Databases, SOA, Business Intelligence, Database Design, Agile Methodologies
Education
University of Missouri-Rolla 1989 — 1991
B.S., Computer Science
St. Louis Community College 1986 — 1989
General Studies
Suddenlink Communications November 2007 - Present
Suddenlink Communications November 2007 - February 2011
Education
Stephen F. Austin State University
BA, Communication
SUPERVALU May 2014 - Present
SUPERVALU August 2012 - May 2014
Food Lion April 2011 - August 2012
Food Lion June 2010 - August 2012
CVS Caremark Corporation December 2009 - June 2010
CVS/pharmacy October 2009 - December 2009
CVS/pharmacy December 2006 - October 2009
Suddenlink Communications November 2005 - December 2006
Winn-Dixie July 2004 - December 2004
Winn-Dixie September 2000 - July 2004
Skills
Store Management, Inventory Management, Retail Management, Customer Service, Retail, Merchandising, Scheduling, Customer Satisfaction, P&L, Inventory Control, Hiring, Vendor Relations, Word, Stores, Excel, PowerPoint, Shelf Life, Human Resources, Resets, Project Management, Training, Loss Prevention, Shrinkage
Education
University of Phoenix 2009 — 2011
MBA, Management
Strome College of Business 2005 — 2009
BSBA, Management, Marketing, Training
Southside Virginia Community College 2005 — 2008
Associates of Arts, and Sciences
Manty Web LLC June 2013 - Present
Self-employed Business/Technical Writer January 2012 - June 2013
Suddenlink Communications May 2010 - July 2011
Sears Holdings Corporation October 2005 - August 2009
Skills
Journalism, Content Strategy, Customer Service, Google Adwords, Social Media, Microsoft Excel, Microsoft Word, Call Centers, PowerPoint, Data Analysis, Microsoft Office, Writing, PPC, Workforce Planning, Creative Writing, Public Speaking, Process Improvement, Customer Satisfaction, Team Building, Technical Writing, Report Writing, Team Management, Call Center, Business Analysis, Word, Excel, Content Creation, Content Writing, Web Content Production, Web Content
Education
Texas State University-San Marcos 2011 — 2013
Bachelor of Arts (B.A.), Journalism
Tyler Junior College 2010 — 2011
Associate of Arts, Radio & Television Broadcasting
Globant August 2015 - Present
NJVC-LLC February 2015 - Present
Suddenlink Communications October 2013 - February 2015
jWeb New Media August 2013 - October 2013
Enterprise Holdings Inc. April 2012 - July 2013
Financial Network, Inc. July 2011 - March 2012
CIO Services September 2010 - July 2011
Global Designs January 2010 - August 2010
501 Creative November 2009 - November 2009
ExpressiveTek March 2009 - October 2009
Skills
Web Development, Agile Methodologies, Git, JIRA, JavaScript, jQuery, Ember.js, KnockoutJS, CSS, CSS3, HTML, Wire Framing, User Experience, User Interface, HTML 5, Mac OS, Bash, Vi, Linux, SQL, MySQL, JSON, Databases, AJAX, Unix, Photoshop, Google Webmaster Tools, Google Analytics, PHP, Perl, DNS management, Github, HTML5
Education
Southern Illinois University, Carbondale 2005 — 2008
Bachelor of Science, Computer Science
Southern Illinois University, Carbondale
Bachelor of Science (B.S.) in Computer Science
Suddenlink Communications July 2011 - Present
Suddenlink Communications August 2008 - July 2011
TomorrowNow March 2007 - June 2008
Education
Texas A&M University - Mays Business School 2004 — 2007
BBA, Marketing
Suddenlink Communications January 2005 - Present
Cox Communications January 2000 - December 2005
Skills
VoIP, Wireless, Call Center, Telecommunications, Sales Management, Selling, Sales, Telephony, Networking, Broadband, Management, Managed Services, Customer Satisfaction, Salesforce.com, Customer Experience, Call Centers, Cold Calling, Direct Sales, Solution Selling, Sales Operations, Sales Process, Customer Retention, MPLS, Data Center, Unified Communications, Vendor Management, Network Design, Account Management, Ethernet, IP, Team Leadership, Customer Service, Leadership
Education
Texas A&M University 1986 — 1990
B.S., Economics
Metal Building Industry January 2014 - Present
Advocare July 2013 - Present
Ambit Energy October 2009 - Present
Bishop Thomas K. Gorman 2009 - Present
Tyler Independent School District 2009 - Present
Suddenlink Communications October 2011 - December 2013
Red Dot Building Systems September 2006 - October 2009
Metal Building Detailer, Checker, Trainer, Estimator, Steel Sales and Purchasing January 1977 - October 2009
Metal Building Solutions March 2005 - September 2006
Skills
MBS, AutoCad, General..., Pre-engineered Metal..., Metal Buildings, Metals, Metal Roofing, PowerPoint, Customer Service, CAD, Process Scheduler, Troubleshooting, Training, Engineering, Coaching
Education
Texas A&M University 1975 — 1977
Bachelor Of Science, Industrial Education
Tyler Junior College 1973 — 1975
Associates, Drafting Technology
Sutherland Global Services April 2015 - Present
Convergys September 2014 - April 2015
Suddenlink Communications April 2014 - September 2014
Wells Fargo December 2011 - September 2013
UAH Management April 2010 - October 2010
HOUSING AUTHORITY OF THE CITY OF LAS VEGAS LAS VEGAS, NEVADA August 2007 - February 2008
EVANS PROPERTY MANAGEMENT INC December 2006 - May 2007
INTERSTATE REALTY MANAGEMENT COMPANY May 2005 - December 2006
ACCESSIBLE SPACE, INCORPORATED May 2002 - August 2004
MAYAN MANAGEMENT September 1999 - February 2002
Skills
Marketing Strategy, AMSI, Budgets, Affordable Housing, Leases, LIHTC, Account Management, New Business Development, Section 8, Investment Properties, Real Estate, Management, Marketing, Finance, Program Management, Sales, Public Speaking, Customer Service, Microsoft Office
Education
Coronado High School 1977 — 1980
Texas Tech University
Speech Communications and Competition, Life Sciences
West Texas State University
Forensics Competition
Mayne Pharma April 2015 - Present
Mayne Pharma July 2013 - March 2015
Suddenlink Communications January 2012 - June 2013
Suddenlink Communications August 2009 - December 2011
PwC August 2007 - April 2008
PwC September 2005 - July 2007
PwC August 2004 - September 2005
Skills
Sarbanes-Oxley Act, Financial Reporting, Financial Analysis, Auditing, GAAP, Managerial Finance, CPA, Budgets, Cost Accounting, Financial Statements, Account Reconciliation, Forecasting, Variance Analysis, IFRS
Education
Temple University - Fox School of Business and Management 2001 — 2004
BBA, Accounting
Suddenlink Communications July 2009 - Present
St. Louis Blues January 2007 - November 2007
Dillards dept store 2006 - 2006
Skills
Management, Sales, Invoicing, Outlook, Customer Service, Event Planning, Microsoft Word, Leadership, Microsoft Excel, Social Networking, Marketing, Team Building, System Administration, Public Speaking, Account Management, Social Media, Marketing Communications, Social Media Marketing
Education
Cohen Institute Seminary 2013 — 2015
Bachelor’s Degree, Bible/Biblical Studies
Lamson University
Associate’s Degree, Paralegal Studies
Southeast Missouri State University
Bachelor’s Degree, Business Administration
Suddenlink Communications July 2008 - August 2009
The Chalice Apartments March 2007 - July 2008
Education
Texas Christian University 1973 — 1977
B.S, Home Economics / Fashion Merchandising
WINDOW FASHION DESIGN
Suddenlink Communications January 2010 - Present
Cox Communications September 2008 - January 2010
BancTec 1999 - 2001
Skills
Customer Experience, Process Improvement, Wireless, Telephony, Broadband, Telecommunications, Computer Network..., VoIP, Call Centers, Troubleshooting, Vendor Management, Customer Satisfaction, IP, Team Leadership
Education
Southern Methodist University 2000 — 2001
Suddenlink Communications April 2013 - Present
Unisys Corporation September 2012 - April 2013
Laclede Chain Co December 2007 - August 2012
Skills
Software Development, Web Development, Objective-C, iOS development, C#, ASP.NET, JavaScript, ERP, Troubleshooting, System Administration, Microsoft SQL Server, EDI, Crystal Reports, Epicor
Education
Southern Illinois University, Carbondale 2003 — 2007
BS, MIS, Accounting
Suddenlink Communications June 2006 - Present
Skills
CMTS, Broadband, DOCSIS, IP, Telephony, Network Engineering, Computer Network..., Routing, Fiber Optics, Ethernet, MPLS
Education
Texas State Technical College 1999 — 2001
Associate, Computer Maintenance Technology
Enterprise Fleet Management November 2011 - August 2013
Salaried Professional Services for Robert Half Inertantional April 2011 - November 2011
Suddenlink Communications August 2010 - April 2011
GatewayCDI April 2008 - February 2010
Cerro Flow Products Inc. May 2006 - March 2008
LarsonAllen October 2005 - April 2006
Skills
Accounts Receivable, Financial Statements, Account Reconciliation, Financial Analysis, Analysis, Invoicing, Accounting, Auditing, Cost Accounting, Budgets, Finance, Payroll
Education
Southern Illinois University, Carbondale 2004 — 2005
Masters, Auditing and Accounting Information Systems
Southern Illinois University, Carbondale 2002 — 2004
Bachelors, Accounting
Southwestern Illinois College 1999 — 2002
Associates, Accounting
American Electric Power September 2014 - Present
Verizon Terremark July 2011 - September 2014
Grace Clinic of Lubbock January 2011 - June 2011
Suddenlink Communications August 2010 - December 2010
Education
Texas Tech University 2006 — 2011
BS, Electrical Engineering
Texas Home Health May 2011 - July 2011
Suddenlink Communications July 2010 - May 2011
Education
Stephen F. Austin State University 2004 — 2006
B.A., Communications
ViaSat - Wireless Services division (formerly NetNearU) May 2013 - Present
Suddenlink Communications August 2009 - February 2013
Freebirds World Burrito March 2008 - January 2009
ACR Group, Inc. May 1996 - February 2008
Skills
Accounting, Financial Analysis, Accounts Payable, Forecasting, General Ledger, Budgets, Financial Accounting, Financial Statements, Account Reconciliation, Fixed Assets, Internal Controls, Financial Reporting, Sarbanes-Oxley Act, Auditing
Education
Texas A&M University 1974 — 1978
BBA, Accounting
Suddenlink Communications June 2014 - Present
Robinson Burdette Martin & Seright October 2012 - July 2014
D&K Hunt Electric May 2008 - September 2012
United Supermarkets February 2005 - December 2011
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Teamwork, Financial Analysis, Social Media, Time Management, Research, Public Speaking, Leadership, Outlook, Inventory Management
Education
Texas Tech University 2009 — 2011
Bachelor's degree, Accounting
Suddenlink Communications September 2007 - Present
Education
Meramec
Legal Studies
Southern Illinois University, Carbondale
Bachelor's degree, Advertising and Graphics Design
Suddenlink Communications 2006 - Present
Suddenlink Communications 2006 - Present
TCA Cable TV, Tyler, TX 1995 - 1997
TCA Cable TV, Lafayette, LA 1983 - 1995
Education
Southern Arkansas University 1973 — 1977
Bachelor of Science, Physics
Suddenlink Communications May 1998 - Present
City of Hamlin May 1995 - Present
Telecommunications Inc. 1990 - 1997
United Artist Cable October 1987 - April 1992
United Cable Television 1980 - 1988
Skills
Telephony, Call Centers, Time Management, Telecommunications, Broadband, VoIP, Computer Network..., T1, Optical Fiber, Cabling, DOCSIS, Fiber Optics, Ethernet, DSL, HFC, IPTV, DWDM, Cable Modems, Metro Ethernet, Cable Television, VOD, LAN-WAN, IP, Provisioning, Routers, MPLS, RF, Network Engineering, Wireless, Switches, SDH, SIP
Education
Rochester High School
High School Deploma
Texas A&M University
Electrical, Electronics and Communications Engineering
West Texas A&M University
Engineering Physics
Monsanto Company September 2015 - Present
Vigilante Studios October 2013 - Present
Suddenlink Communications December 2013 - September 2015
Schnuck Markets, Inc. June 2006 - November 2013
Skills
iOS, Objective-C, Systems Analysis, CSS, Apache, JavaScript, Web Development, XML, Unix, Perl, PHP, Oracle, HTML, jQuery, Data Warehousing, Tomcat, Web Design, MySQL, JSON, Photoshop, AJAX, jQuery UI, C++, C, Java, Active Directory, Spring Framework, Spring MVC, CXF
Education
University of Missouri-Saint Louis 2009 — 2015
Bachelor's degree, Computer Science
St Charles Community College 2006 — 2008
Associate's degree, Computer Science
Halliburton April 2007 - Present
Suddenlink Communications February 2006 - April 2007
SOS Staffing Services October 2005 - December 2005
Skills
Oilfield, Drilling, Offshore Drilling, Onshore, Petroleum, Gas, Offshore Operations, Subsea Engineering, Troubleshooting, Completion
Education
Texas State Technical College Waco 1986 — 1988
A.A.S., Laser and Optical Technology/Technician
Texas State Technical College Waco 1984 — 1986
A.A.S., Electronics Technology
Suddenlink Communications August 2012 - Present
kgb March 2012 - August 2012
Wal-Mart February 2012 - August 2012
Skills
Retail, Merchandising, Store Management, Customer Service, Retail Sales, Sales, Cashiering, Store Operations, Customer Satisfaction, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint
Education
Texas Tech University 2007 — 2012
Bachelor of Arts (BA), Sports and Exercise/ESS
Wylie High School 2003 — 2007
Suddenlink Communications
Skills
Forecasting, Financial Analysis, Financial Reporting, Telecommunications, Variance Analysis, Process Improvement, Analysis, Financial Modeling, Access, Budgets, PeopleSoft, Finance, Business Analysis
Education
University of Texas at Tyler 1998 — 2000
Bachelor of Science (BS), Computer Science
Texas A&M University 1984 — 1988
Bachelor of Business Administration (B.B.A.), Finance, General
Self-employed April 2014 - Present
Suddenlink Communications February 2011 - April 2014
The Home Depot February 2008 - February 2011
Skills
Technical Support, Microsoft Office, Teamwork, Customer Service, Contractors, Computer Hardware, E-Learning, Firewalls, Flash, Networking, Sales, Windows, Wireless, Xbox 360
Education
Lubbock High School 2003 — 2005
Texas Tech University
Suddenlink Communications April 2015 - Present
Suddenlink Communications October 2011 - April 2015
ElectraLink Communications February 2011 - September 2011
Suddenlink Communications April 2002 - May 2010
Skills
VoIP, Troubleshooting, Wireless, Telecommunications, IP, Customer Experience, Management, Call Centers, Leadership, Process Improvement, Data Analysis, Finance, Accounting, Cost Accounting, Project Management, Financial Analysis, Business Analysis, Marketing, Marketing Strategy, Microsoft Office, Business Ethics, Customer Retention, Data Entry, Confidentiality, Conflict Resolution
Education
University of Central Oklahoma 2012 — 2014
Master's/MBA, Business Administration
Southern Nazarene University 2008 — 2009
Bachelor of Science (BS), Organizational Leadership