Suddenlink Communications
Industry: Telecommunications company
DescriptionSuddenlink Communications is an American telecommunications subsidiary of Altice USA which specializes in cable television, high-speed internet, broadband phone, home security and advertising. Headquarters: St. Louis, Missouri, United States Parent organization: Altice USA Founder: Jerald L. Kent Founded: 12 February 2003 Subsidiary: Suddenlink Media
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Suddenlink Communications Employees
Dan Orbeck & Associates June 2012 - January 2015
Suddenlink Communications August 2011 - June 2012
Skills
Microsoft Office, Title Searches, Telecommunications, Networking, Windows, Microsoft Excel, Databases, Oil & Gas Industry, Linux, Troubleshooting, Access, System Administration, Visio
Education
Lee College 2009 — 2011
N/A, Computer Engineering
Suddenlink Communications June 2014 - Present
Suddenlink Communications May 2013 - Present
Skills
Healthcare, Hospitals, Interviewing, Employee Relations, Talent Acquisition, Healthcare Management, Onboarding, Recruiting, Applicant Tracking..., Sourcing, Managed Care, Customer Service, Employee Benefits, HIPAA, Human Resources, Medicare, Benefits Administration, New Hire Orientations, Healthcare Information..., Temporary Placement, College Recruiting, Leadership, Coaching, Medicine, Interviews, Sales, Management, Physicians, Job Fairs, Benefits Negotiation, Employee Engagement, Cold Calling, Training, Workforce Planning, FMLA, Marketing, Talent Management, Hiring, HRIS, Performance Management, Leadership Development, Staffing Services, Direct Sales, Deferred Compensation, Executive Search, Internet Recruiting, Organizational..., Resume Writing, Personnel Management, Employer Branding
Education
Howard Payne University 2000 — 2003
Bachelor of Business Administration, Marketing
Pyramid Medical February 2014 - Present
Regions Financial Corporation July 2013 - February 2014
Verizon Wireless August 2010 - July 2013
Wireless on the Move October 2009 - March 2010
Suddenlink Communications July 2009 - October 2009
Circuit City February 2004 - March 2009
Circuit City February 2007 - August 2007
Circuit City March 2006 - February 2007
KB Toys September 2003 - February 2004
Skills
Loss Prevention, Team Building, Customer Satisfaction, Retail, Sales, Store Management, Customer Service, Visual Merchandising, Leadership, Merchandising, Profit, Inventory Control, Driving Results, Income Statement, Inventory Management, Store Operations, Sales Management, Management, Shrinkage, Big Box, Retail Sales, Planograms, Customer Experience, POS, Inventory, Consumer Electronics, Employee Training, Selling, Time Management, Training, P&L
Education
Gladewater High School 1999 — 2003
Diploma
Kilgore College
Suddenlink Communications March 2014 - Present
Hill Country Telephone Cooperative, Inc. December 2012 - March 2014
Adtran October 2011 - December 2012
Consultants Low March 2011 - October 2011
Eastex Telephone Cooperative, Inc July 2001 - March 2011
Nortel Networks March 1995 - July 2001
Contel/General Telephone March 1987 - March 1995
Skills
Sales Engineering, IP, Telecommunications, Networking, Optical Fiber, Wireless, Project Planning, VoIP, Telephony, Software Documentation, Management, Project Management, Switchgear, Team Leadership, Ethernet, Fiber Optics, Testing
Education
Lamar University
Suddenlink Communications September 2011 - Present
Downtown Computer Service February 2006 - August 2010
Downtown Computer Service February 2006 - August 2010
Skills
VoIP, Switches, Broadband, Routers, Computer Network..., Telecommunications, Network Design, IP, Telephony, Cisco Technologies, LAN-WAN, Ethernet, Troubleshooting, Wireless Networking, Cabling, Software Installation, Wireless, Networking, Fiber Optics
Education
ITT Technical Institute-Houston North 2005 — 2007
Associate's degree, Information Technology, 3.4
Forest Park High School
Suddenlink Communications April 2011 - Present
Suddenlink Communications July 2005 - April 2011
Cebridge Connections December 1998 - July 2004
Skills
Call Centers, Customer Satisfaction, Telecommunications, Sales, Team Building, Customer Experience, Team Leadership, Management, Account Management, Customer Service, Customer Retention, Wireless, Leadership, Sales Operations, Microsoft Office, Sales Management, Training, Project Management, Process Improvement, Leadership Development, Troubleshooting, VoIP, Call Center, Coaching, Business Analysis, Operations Management, Sales Support, Recruiting, Strategic Leadership, Organizational..., Marketing Strategy, Retail Sales, Sales Process, Teamwork, Team Motivation, Team Management, Job Coaching
Education
LeTourneau University 2012 — 2014
Masters, Business - Strategic Leadership
LeTourneau University 2009 — 2012
Bachelors, Business Management
Cox Communications August 2015 - Present
Suddenlink Communications 2012 - August 2015
Suddenlink Communications 2010 - 2012
Suddenlink Communications 2009 - 2010
Suddenlink Communications 2007 - 2009
Suddenlink Communications 2006 - 2007
Cox Communications 2005 - 2006
Cox Communications 2004 - 2005
KLTV 2002 - 2004
Skills
Telephony, Troubleshooting, Telecommunications, Management, Cross-functional Team..., Process Improvement, Technical Support, Leadership, Team Leadership, Service Delivery, VoIP, SIP, Strategy, Salesforce.com, Relationship Building, Product Management, Operations Management, Business Relationship..., Order Management, Project Delivery, Process Management, Customer Experience, Training, Outage Management, Provisioning, Organizational..., Metro Ethernet, Managed Services, Product Launch, Team Building, Microsoft Office, BMC Remedy Ticketing..., Microsoft Excel, Rumba
Education
LeTourneau University 2012 — 2014
Master's Degree, Strategic Leadership, 4.0
LeTourneau University 2010 — 2012
Bachelor of Business Management (BBM), Business, Management, Marketing, and Related Support Services, 3.67
Tyler Junior College 2004 — 2006
Associate of Arts (A.A.), Fine and Studio Arts
Endurance International Group August 2012 - Present
DataSphere Technologies Inc. February 2012 - July 2012
EDMC July 2010 - January 2012
Suddenlink Communications May 2007 - June 2010
Skills
Sales Management, Telecommunications..., Pre-sales Technical..., College Recruiting, Sports, Sports Coaching, Youth Mentoring, Coaching Baseball, Softball, Social Media Marketing, SEO, PPC Bid Management, Marketing Strategy, Career Counseling, Higher Education, Sales, Training
Education
South University-Savannah Online 2010 — 2013
Bachelor of Applied Science (B.A.Sc.), Psychology, 3.6
University of Texas at Tyler 2007 — 2009
Bachelor of Science (BS), Counseling Psychology
Panola College 2005 — 2007
Associate of Arts (A.A.), Psychology, 3.9
Henderson State University 2000 — 2003
BS, Psychology
Suddenlink Communications March 2015 - Present
WOW! Internet, Cable & Phone August 2012 - April 2015
WOW! Cable, Internet and Phone January 2012 - August 2012
Time Warner Cable November 2007 - January 2012
U.S. Customs and Border Protection September 1998 - August 2006
United States Marine Corps June 1994 - June 1998
Skills
Troubleshooting, Networking, Hardware, Security, Software Installation, RF, QAM, Ethernet, Microwave, Cable Television, Cabling, HFC, VOD, Broadband, Windows 7, RF troubleshooting, Computer Hardware, Computer Repair
Education
Fort Hays State University 2013 — 2015
Information Networking and Telecommunications
Kansas City Kansas Community College 2010 — 2013
Associate of Science (AS), Computer Engineering Technology
Cox Communications June 2007 - Present
Suddenlink Communications May 2005 - April 2007
Cox Communications December 2001 - May 2005
US Army 1989 - 2003
AT&T June 1993 - December 2001
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Access, Account Management, Broadband, Cable Television, Call Centers, Coaching, Contract Negotiation, Customer Satisfaction, DOCSIS, Fiber Optics, HFC, IPTV, Leadership, Leadership Development, MS Project, Networking, Operations Management, Optical Fiber, Performance Management, Process Improvement, Process Scheduler, Program Management, Project Management, Project Planning, Sales, Salesforce.com, Social Media Marketing, Team Building, Team Leadership, Technical Support, Telecommunications, Testing, Training, Troubleshooting, Vendor Management
Education
Jones International University 2014 — 2016
Master of Business Administration (M.B.A.), Information Technology Management
Jones International University 2012 — 2014
Master of Business Administration (M.B.A.), MBA - Project Management, 3.67
Jones International University 2012 — 2012
Master's Degree, Project Management, 3.75
Jones International University 2009 — 2011
Master's Degree, Leadership and Influence, 4.00
University of Phoenix 2002 — 2007
Bachelor's Degree, E-Commerce/Electronic Commerce, 3.66
Suddenlink Communications August 2015 - Present
Grainger November 2013 - April 2015
Skills
Account Management, Customer Service, Leadership, Public Speaking, Sales Process, EMT, Inventory Management, Teaching, Team Building, Microsoft Office, Sales, Healthcare, B2B, Team Leadership, Sales Operations, Direct Sales, Time Management, Cold Calling, Strategic Planning, Sales Presentations, Solution Selling, Negotiation, Customer Satisfaction, Customer Retention, Sales Management, Management, Emergency Medicine, Emergency Vehicle..., Customer Engagement, Long-term Customer..., NIMS, Critical Thinking, Critical Care, Merchandising, Microsoft Word, Microsoft Excel, Outlook, Continuous Improvement, Healthcare Information..., PowerPoint, Public Relations
Education
TEEX 2009 — 2009
Paramedic, Paramedicine
Prairiland High School 1999 — 2003
High School Diploma
Lamar State College-Orange
Emergency Medical Technician, EMERGENCY MEDICAL TECHNICIAN (EMT BASIC)
Connexus Energy June 2013 - Present
Charter Communications October 2007 - June 2013
Comcast October 2006 - June 2007
Suddenlink Communications June 2004 - June 2006
Cox Communications June 2002 - June 2004
US Navy July 1998 - August 2001
US Navy May 1994 - May 1998
Skills
Broadband, Telecommunications, Telephony, VoIP, Wireless, IP, Computer Network..., Cabling, Troubleshooting, Ethernet, DOCSIS, Customer Experience
Education
West Texas A&M University 2005 — 2006
Secondary Education and Teaching
Hawaii Pacific University 1998 — 2000
Computer Science
Firestone April 2015 - Present
Firestone June 2014 - Present
BBVA Compass January 2014 - March 2014
Suddenlink Communications August 2012 - January 2014
Academy Sports + Outdoors August 2009 - July 2012
Skills
Management, Marketing, Sales, Customer Service, Direct Sales, Retail, Account Management, Microsoft Office, Sales Management, Training, Inventory Management
Education
Hardin-Simmons University 2008 — 2012
BBA, Business Management
none February 2014 - Present
Suddenlink Communications 2012 - 2014
Longview cable tv August 2007 - September 2012
Skills
Telecommunications, Computer Repair, Electronics Repair, Customer Service, Electronics, Technical Support, Technical Consultation
Education
Kilgore College 2007 — 2008
Henderson high school 2000 — 2004
Suddenlink Communications December 2013 - Present
Production Logic Inc May 2010 - Present
Fieldbrook Volunteer Fire Department January 2010 - Present
Universal Balance Productions September 2002 - Present
Suddenlink Communications February 2011 - December 2013
People Productions April 2005 - February 2011
West Coast Stereo September 2003 - April 2005
Skills
Sound, Music, Audio Engineering, Recording, Event Planning, Sound Reinforcement, Personnel Management, Live Sound, Sales, Sales Management, Direct Sales, Marketing, Direct Marketing, Sales Rep Training, Music Production, Live Events, Music Industry, Entertainment, Public Relations, Video Production, Social Media, Broadcast, Blogging, Festivals, Corporate Events, Concerts, Professional Audio, Management, Event Management, Digital Media, Television, Production Managment, Stage Management, Multimedia, Customer Service
Education
Expression College for Digital Arts 2000 — 2001
BS, Sound Arts
Humboldt State University 1998 — 2000
Genral Education / Engineering
Comcast Cable May 2010 - Present
Dish Network November 2009 - January 2010
Suddenlink Communications July 2009 - November 2009
Skills
Telecommunications, VoIP, IP, Wireless, Troubleshooting, Call Centers, Telephony, TCP/IP, Cisco Technologies, Broadband, Vendor Management, Ethernet, Switches, Integration, Network Design, Routers, MPLS, Computer Network..., Unix, Technical Support, Network Engineering
Education
Kaplan University 2010 — 2011
Vocational, Information Technology
Overton High School 1996 — 2000
High School Diploma
Suddenlink Communications April 2011 - Present
Sears, Roebuck and Co. June 1989 - 1992
Skills
Customer Service, Microsoft Excel, Event Planning, Administrative..., Microsoft Office, Community Outreach, Outlook, Team Building, Training, PowerPoint, Team Leadership, Microsoft Word, Call Centers, Budgets, Leadership, Telecommunications, Customer Satisfaction, Process Improvement, Sales, Management, Public Speaking, Strategic Planning, Customer Experience, Marketing
Education
LeTourneau University 2014 — 2016
Bachelors of Human Resources Development
Tyler Junior College
CRB September 2015 - Present
CenturyLink Technology Solutions September 2014 - September 2015
Suddenlink Communications February 2014 - April 2015
Hogan October 2012 - February 2014
The Brickman Group March 2011 - August 2011
Horstman Brothers Landscaping October 2010 - March 2011
Skills
Help Desk Support, Computer Hardware, Troubleshooting, Technical Support, Windows 7, DHCP, Microsoft Office, Customer Service, Active Directory, Networking, Network Administration, Windows Server, DNS, Internet Security, Web Application Security, Windows, Software Installation, Routers, TCP/IP, Computer Repair, Firewalls, VPN, Customer Satisfaction, XP, Operating Systems, Microsoft Exchange, Wireless Networking, Servers, Laptops, Network Security, Security+, System Administration, Windows Vista, Security, CCNA, VMware, Hardware, Switches, Computer Security, WAN, Information Security..., IT Security Best..., IT Security Policies, Physical Security, IT Security Assessments, Network Design, Cabling, Cisco Technologies, VMware ESX, Windows XP
Education
ITT Technical Institute-Earth City 2012 — 2014
Bachelors in Computer Science, Information Cyber Security
ITT Technical Institute-Earth City 2009 — 2011
Associate in Computer Science -, Computer Network Systems
Suddenlink Communications May 2013 - Present
United Airlines March 2010 - May 2013
Metromix, LLC November 2007 - December 2009
Chicago Tribune Company July 2006 - November 2007
SBC Communications January 2003 - July 2006
SBC Communications June 2001 - January 2003
SBC Communications June 1999 - June 2001
Skills
Program Management, Project Management, Agile Project Management, E-commerce, Strategy, Requirements Analysis, Agile Methodologies, Change Management, Leadership, PMP, PMO, Budgets, Business Process..., Vendor Management, MS Project, SDLC, Cross-functional Team..., Management, Project Planning, Software Project..., Business Process, Analysis, Visio, Business Analysis, Mobile Devices, Software Development, Project Portfolio..., Team Building, Training
Education
Illinois State University 1995 — 1999
Bachelor of Science, Business Administration
Project Management Institute 2008 — 2008
Project Management Professional (PMP) Certification, Project Management
Illinois State University 1995 — 1999
Business Information Systems (BIS) Certification
Suddenlink Communications January 2013 - Present
Suddenlink Communications June 2011 - January 2013
Atlanta Refrigeration Service, VI February 2009 - January 2010
Atlanta Refrigeration Service August 2005 - February 2009
Skills
Microsoft Excel, VBA, Microsoft Office, Microsoft Word, Process Improvement, Time Management, Customer Service, Management, Project Management, PowerPoint, Data Analysis, Access, Operations Management, Customer Satisfaction, Analysis, Account Management, Customer Experience
Education
Georgia Institute of Technology 2003 — 2008
BS, Business Management - Management of Technology and Operations
Jenkintown High School
Texas Farm Bureau Insurance Companies August 2012 - Present
Allstate June 2012 - August 2012
Suddenlink Communications July 2009 - May 2012
Farmers Insurance August 2000 - May 2009
Enterprise Rent-A-Car 1999 - 2000
Skills
CAT ADJUSTER, ALL LINES CLAIM ADJUSTER, Customer Service, Claim, Insurance, Management, Legal Liability, Training, Casualty, Team Leadership, Claims Adjusting, Management/Supervising
Education
Harding University 1989 — 1993
BA, Youth & Family Ministry
Minden High School 1985 — 1989
Diploma, Advanced General Studies: LOL
Suddenlink Communications September 2012 - Present
Suddenlink Communications August 2010 - September 2012
Suddenlink Communications October 2007 - August 2010
Drive Time December 2005 - February 2007
Skills
Microsoft Office, Excels, Microsoft Outlook, Customer Service, Data Entry, Claims Handling, Collections, Liasoning, Call Centers, Insurance Negotiations, Account Management, Customer Satisfaction, Customer Experience, Team Leadership, Sales, Retail, Customer Retention, Microsoft Excel, Outlook
Education
LeTourneau University 2013 — 2017
Bachelor of Science (BS), Human Resources Management and Services
Bryman College 2004 — 2005
Medical Assistant, Medical Administrative/Executive Assistant and Medical Secretary
Mount Pleasant High School 1999 — 2001
Juniper October 2013 - Present
Entre StL March 2013 - Present
Quincy Street Bistro September 2013 - January 2014
The Fountain on Locust April 2013 - July 2013
The Journey August 2008 - February 2013
The Journey February 2010 - September 2011
The Luminary Center for the Arts 2010 - 2011
The Journey December 2009 - December 2010
The Journey September 2008 - January 2010
Suddenlink Communications December 2002 - September 2008
Skills
Accounts Receivable, Data Entry, Drawing, Photoshop, PowerPoint, Social Media, InDesign, Financial Accounting, Cooking, Figure Drawing, Fine Art, Visual Arts, Microsoft Office, ProPresenter, Charcoal Art, Vegetarian Cooking, Process Management, Non-profits, Video Editing, Food Industry, Food Service, Outdoor Recreation, Content Management, Latin Dance, Leadership, Nonprofits, Management, Photography, Graphic Design, Blogging, Microsoft Excel, Editing, Customer Service, Event Planning, Project Management, Budgets, Microsoft Word
Education
John Brown University 2000 — 2001
Tyler Junior College 1999 — 2001
Suddenlink Communications January 1990 - Present
Skills
Marketing, Sales, Customer Experience, Salesforce.com, Managed Services, Direct Sales, Sales Management, Team Leadership, Customer Service, Customer Retention, Account Management, Customer Satisfaction, New Business Development, Marketing Strategy, Team Building, Social Media Marketing, Social Media
Education
Grambling State University 1980 — 1982
Non-Degree, Business Administration, General
McNeese State University
Bachelor of General Studies, Concentration General Business
Entertainment Industry February 2015 - Present
Better Business Records/Studio 42 Productions, LLC June 2010 - Present
HBO February 2015 - June 2015
US Air Force Reserve July 2006 - July 2012
Suddenlink Communications January 2011 - October 2011
Comcast Cable November 2009 - December 2010
Skills
Management, Studio Recording, Artist Development, Social Media Marketing, Music Industry, Pro Tools, Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Ableton Live, Mac OS, Windows, Social Networking, Promoting solutions, Event Management, Military, Cable Television, Cable Networks, Soldering, Electronics, Customer Service, Social Media, Entertainment, Event Planning, Time Management, Photography, Music, Public Speaking, Music Production, Recording, Audio Engineering, Team Building, Team Leadership, Video, Editing, Sound, Strategic Planning, Television, Video Production
Education
Institute of Audio Research 2014 — 2016
Discovery Insurance August 2013 - January 2014
Suddenlink Communications 2014 - 2014
Skills
Microsoft Office, Adobe Creative Suite, Pdf, Customer Service, Customer Relations, Customer Retention, Cashiering, Food Service Operations, Technical Support, Call Centers
Education
Lenoir Community College 2014 — 2016
North Lenoir High School 2004 — 2008
High School Diploma
Suddenlink Communications August 2014 - Present
Suddenlink Communications July 2008 - Present
NEC Unified Solutions September 2004 - June 2008
Crystal Clear Pool Service 2002 - 2004
Marconi 2001 - 2002
Sevis Systems 1999 - 2001
Lucent Technologies 1998 - 1999
DSC 1996 - 1998
GTE 1991 - 1996
GTE 1991 - 1996
Skills
Sales, VoIP, Sales Channel, Telecommunications, Cellular Communications, Media Gateways, Call Center Development, Marketing, Lead Generation, Lead Management, Management, Customer Satisfaction..., Salesforce.com, Proposal Generation, Vertical Marketing, Incentive Programs, Sales Compensation, Negotiation, Wireless Networking, Training, SIP, Ethernet, Broadband, Sales Operations, Wireless, IP, Call Centers, Unified Communications, Switches, LAN-WAN, Telephony, SS7, Strategy, Start-ups, Managed Services, MPLS, Solution Selling, Co-location, SIP Trunking, Product Development, TDM, Mobile Devices, Vendor Management, Product Management, Internet Services, Strategic Partnerships, Cable Television, Customer Satisfaction, Data Center, Cabling
Education
University of North Texas 1984 — 1989
Hardin-Simmons University 1982 — 1986
BBA, Finance
Hardin-Simmons University 1982 — 1986
BBA, Accounting and Finance
First Baptist Academy
Suddenlink Communications November 2011 - Present
US Navy January 1997 - August 2010
US Navy January 1997 - January 2008
Skills
Troubleshooting, Computer Network..., Technical Support, Network Security, Network Design, Firewalls, IP, Servers, Computer Hardware, Switches, Networking, Cisco Technologies, DNS, Network Administration, Routing, System Administration, Linux, TCP/IP, LAN-WAN, Ethernet, Network Engineering, Wireless Networking, Juniper Technologies, Cabling, VPN, Unix, Hardware, Computer Security, Juniper, System Deployment, RHEL, SNMP, VMware, VMware vSphere
Education
Kilgore College 2010 — 2012
Kilgore Jr. College 2010 — 2011
Network Security
Suddenlink Communications June 2006 - Present
LS Technology Services, Inc. March 1997 - Present
Convergys January 2000 - February 2008
Cox Communications March 1997 - December 1999
DeKalb County Public School System June 1988 - March 1997
Morehouse College 1991 - 1997
JTW Consulting 1990 - 1995
Skills
Billing Systems, Process Improvement, Team Leadership, Coaching, Strategic Planning, Change Management, Team Building, Requirements Analysis, Data Analysis, Technical Writing, Business Analysis, Project Management, Training, Instructional Design, Integration, Telecommunications, Program Management
Education
Georgia State University 1996 — 1997
Certification, Education Administration
Georgia State University 1990 — 1992
MEd., Education
Florida State University 1984 — 1988
BS, Education
Suddenlink Communications February 2011 - February 2012
Comcast Cable October 2006 - July 2009
Time Warner Cable October 1997 - June 2006
United States Coast Guard January 1988 - January 1997
Skills
Marketing, Process Engineering, Quality Control, Broadband, Managerial Finance, VoIP, Process Improvement, IP, Cross-functional Team..., Ethernet, Call Center, Budgets, Optical Fiber, Fiber Optics, Management, MPLS, Telecommunications, Technical Support, IPTV, DOCSIS, Operations Management, Team Leadership, Leadership, Customer Satisfaction, Team Building, VOD, Telephony, Wireless, Call Centers, DWDM, Project Management, Computer Network..., Troubleshooting, Cabling, Network Design, LAN-WAN, FTTx, T1, Network Engineering, Customer Retention, Metro Ethernet, DSL
Education
Georgia Institute of Technology
LeTourneau University
Bachelor of Business Administration (BBA)
325 Soccer December 2014 - Present
Vulcan Materials Company November 2013 - Present
Suddenlink Communications March 2009 - December 2012
Sprint October 2005 - January 2009
Skills
Contract Negotiation, Team Building, Budgets, Management, Sales Management, Negotiation, Sales Operations, Account Management, Marketing, Strategic Planning, Public Speaking, Sales, Customer Service, Microsoft Office, Marketing Strategy
Education
Hardin-Simmons University 2002 — 2007
Sports Fitness and Leisure, Sports Communication
Suddenlink Communications April 2012 - Present
Suddenlink Communications April 2013 - July 2014
Suddenlink Communications May 2011 - April 2012
Skills
Telecommunications, Call Centers, Broadband, IP, VoIP, Customer Experience, Troubleshooting, Managed Services, Customer Satisfaction, Team Leadership, Billing Systems, Time Management, Telephony, Wireless, Ethernet, Computer Network..., Fiber Optics
Education
Hannibal-Lagrange College 1998 — 2003
Bachelor of Science (B.S.), Human Services, General
Murdoch Developmental Center January 2015 - Present
TechniCare Computer Repair December 2000 - Present
Murdoch Developmental Center October 2014 - December 2014
Cardinal Advisors March 2014 - June 2014
Suddenlink Communications November 2011 - December 2013
Sanderson Farms September 2011 - October 2011
Bojangles' Restaurants, Inc. May 2011 - September 2011
Skills
Information Technology, Technical Support, Network Administration, Networking, Microsoft Office, Troubleshooting, Windows, Computer Hardware, VPN, Computer Repair, Cable Broadband, Digium, VoIP, Dell Computers, SCTE, Consumer Electronics, Remote Desktop, Remote Access, Virus Removal, Consulting, SIP Trunking, Canon, Residential Homes, HP, Dameware, Active Directory, Smartboard, Clonezilla, Customer Service, Small Business, Computer Hardware..., IP PBX, Toshiba, Computer Hardware..., CRM, Nortel, Fortinet, Software Installation, Help Desk Support, Entrepreneurship, Remote Troubleshooting, Remote User Support, Symantec Endpoint..., Customer Experience, Customer Relations, Customer Satisfaction
Education
Lenoir Community College 2009 — 2011
Associate of Arts (A.A.), Information Technology
North Lenoir High School 2004 — 2007
Diploma, Information Technology/College Tech Prep, Grades 9-12
Suddenlink Communications 2006 - Present
Bright House Networks 2013 - 2014
Savvis November 2011 - September 2013
Time Warner Cable 2009 - 2010
Charter Communications 2003 - 2006
AT&T 2000 - 2003
Skills
SDLC, Change Management, SQL, Integration, Enterprise Architecture, Program Management, Business Analysis, Agile Methodologies, Billing Systems, Vendor Management, Process Improvement, Visio, Call Centers, Software Project..., Project Management, Requirements Analysis, Telecommunications, Call Center, Unix, Requirements Gathering, Oracle, VoIP, Business Intelligence, Cloud Computing, Strategic Planning, Management
Education
Iowa State University 1983 — 1988
BS, History, Social Studies
Suddenlink Communications January 2014 - Present
Skills
Customer Service, TCP/IP, SQL, Active Directory, Microsoft Exchange, Shore, Microsoft Office, Windows, Windows Server, Aerohive, TMG, Networking, Troubleshooting, Access, Windows 7
Education
Harding University 2004 — 2009
Harding University
BA, Information Technology and Economics
Marietta Company April 2011 - Present
Suddenlink Communications January 2011 - Present
Western & Southern Financial Group May 2009 - January 2010
Huntington National Bank July 2003 - May 2009
Peoples Bank 2001 - 2003
Education
Franklin University 2005 — 2009
B.S., Management
Suddenlink Communications June 2014 - Present
Suddenlink Communications August 2011 - May 2014
Suddenlink Communications April 2009 - August 2011
Suddenlink Communications November 2008 - March 2009
Suddenlink Communications April 2008 - November 2008
BLOCKBUSTER Online June 2006 - February 2008
Suddenlink Communications May 2007 - June 2007
Cox Communications June 2004 - May 2007
Skills
Call Centers, Customer Satisfaction, Training, Management, Leadership, Team Leadership, Telecommunications, Team Building, Customer Service, Customer Experience, Troubleshooting, Data Analysis, Process Improvement, Project Management, Quality Assurance, Coaching, Sales, Technical Support, Telephony, Business Analysis, Teamwork, Time Management, Offer Development, Operations Management, Revenue Assurance, Revenue Modeling
Education
LeTourneau University 2011 — 2013
Master of Business Administration (M.B.A.), Business Administration
Suddenlink Communications April 2015 - Present
Washington County Department of Job and Family Services July 2012 - April 2015
Ohio University November 2010 - June 2012
Computer Solutions January 2010 - October 2010
Chase Banking June 2009 - December 2009
Skills
Windows Server, Troubleshooting, System Administration, Unix, Databases, Hardware, MySQL, Microsoft SQL Server, Microsoft Office, Information Technology, Computer Security, Cisco, Networking, CentOS, C++, Visual Basic, PHP, Server Administration, CompTIA Network+..., VMware, Perl, Shell Scripting, Active Directory, Apache, Project Management, Customer Service, Computer Repair, Red Hat Linux, CompTIA A+ Certification, Bash, LDAP, Novell, Management, Automation, Application Architecture, Training, VBScript, Powershell
Education
Franklin University 2012 — 2014
Bachelor of Science (B.S.), Information Technology, Overall GPA: 3.48 Major GPA: 3.66
Washington State Community College 2009 — 2012
Associate of Applied Business, Computer Support Specialist
Suddenlink Communications July 2015 - Present
Patriot Coal Corporation January 2015 - July 2015
West Virginia Department of Agriculture July 2014 - December 2014
West Virginia State Tax Department December 2011 - July 2012
Jenkins Fenstermaker, PLLC February 2011 - December 2011
Huddleston Bolen LLP February 2010 - January 2011
Independent Investment Advisors, Inc. March 2008 - February 2010
Huddleston Bolen LLP February 2005 - March 2008
Skills
Accounting, Accounting Research, Tax, Tax Research, CCH ProSystem fx, QuickBooks, Payroll, Bookkeeping, Accounts Payable, Accounts Receivable, Outlook, Microsoft Excel, Microsoft Word, Legal Research, Estate Planning, Estate Administration, Real Estate, Investment Strategies, Electronic Trading, Morningstar, Finance, Auditing, Tax Returns, Financial Statements, SEC filings, Tax Accounting, Tax Preparation, Journal Entries, Corporate Tax, Income Tax
Education
Marshall University 2011 — 2013
Bachelor of Business Administration, Accounting, Magna Cum Laude
Huntington Junior College 2001 — 2003
Associate's Degree, Accounting
Texas Tech University Health Sciences Center July 2015 - Present
Texas Tech University Health Sciences Center June 2012 - July 2015
Texas Tech University Health Sciences Center April 2009 - 2012
Suddenlink Communications 2004 - 2009
Skills
Customer Service, PowerPoint, Windows, Microsoft Excel, Microsoft Word, Microsoft Office, Call Center, Office Management, Budgets, Troubleshooting, Outlook, Event Management, Data Entry, Administrative..., Process Scheduler, Telephone Skills, Spreadsheets, SharePoint, Office Administration, Windows 7, Call Centers, Confidentiality, Adobe Acrobat, Database Administration, Calendaring, Calendars, Databases, Higher Education, Meeting Planning, Microsoft Office 2007, Office Equipment, Travel Arrangements, Scanners, Fax, Meeting Scheduling, Registration, Executive Support, Multi-line Phone, Copying, Customer Satisfaction, Management, Event Planning
Education
Illinois State University
Suddenlink Communications October 2007 - Present
Suddenlink Communications October 2006 - October 2007
Suddenlink Communications January 2006 - October 2006
Suddenlink Communications May 2004 - January 2006
Skills
Business Intelligence, Business Analysis, Oracle, Business Objects, Telecommunications, Data Analysis, Quantitative Analytics, Data Visualization, Databases, Access, Call Centers, Analysis, Troubleshooting, Budgets, Process Improvement, Team Leadership, Telephony, Vendor Management, SQL, VoIP, Customer Satisfaction, Project Management, Microsoft Office, DOCSIS, Broadband, PHP, MySQL, Customer Experience, Networking, Marketing Analytics, HTML, Microsoft Excel, Analytic Problem Solving, SQL DB2, Analytics, Relational Databases, Program Management, Claritas, Pluris
Education
LeTourneau University 2014 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Tyler Junior College 1999 — 2002
Associates, Computer Science
Suddenlink Communications December 2014 - Present
LS Technology Services April 2001 - December 2014
Netcracker February 2012 - February 2014
Insight Communications August 2011 - January 2012
Suddenlink Communications 2009 - 2011
Convergys 2001 - 2007
Charter Communications 2003 - 2004
Skills
Telecommunications, Billing Systems, Telecommunications..., Provisioning, Process Improvement, Broadband, Integration, Business Analysis, VoIP, Service Delivery, Requirements Analysis, Testing, Project Management, Business Process..., Visio, Wireless, Business Process, Call Center
Education
Georgia State University
B.A., Psychology & Marketing
Suddenlink Communications August 2000 - Present
TCA/Cox 2000 - 2003
Hastings October 2001 - June 2002
Gower Computer / Gower Net May 1997 - August 2000
Skills
Account Management, Broadband, Call Center, Cisco Technologies, Call Centers, Customer Satisfaction, Customer Experience, IP, Direct Marketing, Marketing, Management, Leadership, New Business Development, Process Improvement, Managed Services, Recruiting, Public Speaking, Product Management, Salesforce.com, Sales Management, Strategic Planning, Selling, Telephony, Telecommunications, Team Leadership, Unified Communications, Time Management, Workforce Management, Wireless, Vendor Management
Education
LeTourneau University 2009 — 2011
MBA, Sales & Marketing
Suddenlink Communications, Commercial and Advertising Operations March 2009 - Present
Highland Capital Management, L.P. January 2006 - February 2009
Broadstripe LLC January 2008 - January 2009
Suddenlink Communications March 2004 - January 2006
Cequel III November 2002 - March 2004
Charter Communications May 2001 - November 2002
Skills
Broadband, Wireless, Mergers, Cables, Marketing, Finance, Radio, Outdoor Advertising, Broadcast Television, Telecommunications, Strategic Planning, New Business Development
Education
Harvard Business School 2015 — 2015
Executive Education
Washington University in St. Louis - Olin Business School 1999 — 2001
MBA, Finance and Strategy
Southern Methodist University 1991 — 1995
B.S. Engineering, Management Science/Mechanical Engineering
Walgreens Specialty Pharmacy January 2014 - Present
Premier Agent Group August 2013 - January 2014
Suddenlink Communications April 2011 - July 2013
Suddenlink Communications 2004 - 2011
Suddenlink Communications March 2008 - May 2010
Skills
Broadband, Telecommunications, Account Management, Sales, Call Center, Management, VoIP, Salesforce.com, Managed Services, Call Centers
Education
Kilgore College 1986 — 1989
Associate of Arts (AA), Business Administration and Management, General
Kilgore High School 1982 — 1986
Spectrum Business July 2015 - Present
Suddenlink Communications October 2010 - February 2015
Skills
Telecommunications, Direct Sales, Account Management, Solution Selling, VoIP, Managed Services, Cold Calling, Salesforce.com, Sales, Call Centers, Telephony, Unified Communications, Broadband, MPLS, Customer Retention
Education
University of Texas at Tyler 1999 — 2002
Bachelor of Applied Arts and Science, Business/Commerce, General
Kilgore College 1991 — 1993
Associate of Arts (A.A.), Printing Technology
Suddenlink Communications June 2015 - August 2015
Centene Corporation January 2015 - June 2015
US Air Force Reserve July 2010 - March 2015
MasTec Advanced Technologies 2014 - 2015
Centene Corporation January 2012 - April 2012
AlliedBarton Security Services December 2011 - April 2012
Georgia Southern University August 2007 - December 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Public Speaking, HTML, Strategic Planning, Data Entry, Social Media, Security
Education
Georgia Southern University 2007 — 2013
Information Technology
Georgia Southern University 2007 — 2010
Information Technology
Suddenlink Communications July 2013 - Present
Time Warner Cable April 2012 - July 2013
Newwave Communications December 2011 - April 2012
Comcast May 2008 - September 2011
Comcast July 2001 - May 2008
Comcast October 1994 - July 2001
Oil Equipment Supply June 1999 - June 2001
Van Ausdall & Farrar February 1997 - June 1999
Comcast October 1991 - October 1994
Skills
Direct Sales, Sales Management, New Business Development, Cold Calling, Selling, Team Building, Change Leadership, Sales Process, Sales Operations, Team Leadership, Leadership Development, VoIP, Telecommunications, Training, Cross-functional Team..., Leadership, Call Centers, Customer Service, Sales, Management, Coaching, Recruiting, Negotiation, Customer Retention, B2B, Salesforce.com, Account Management, Customer Experience, Customer Satisfaction, Broadband, Solution Selling, Strategic Partnerships, Telephony, Sales Presentations, Strategic Planning, Wireless
Education
Indiana University Bloomington 1990 — 1995
Suddenlink Communications September 2007 - Present
Citi 2002 - 2006
Citi Mortgage 2001 - 2006
United Healthcare 1998 - 2001
Skills
PeopleSoft, Outlook, Customer Service, Benefits Administration, Lotus Notes, Human Resources, Microsoft Word, Microsoft Office, Access, Microsoft Excel, Applicant Tracking..., Administrative..., Call Center, PowerPoint, Calendaring, Performance Management, Recruiting, Call Centers, Leadership, Vendor Management, Administrative..., Event Planning, Team Building, Management, Employee Relations
Education
Cleveland High
Florissant Valley Community College
Business Administration
Harris Stowe
Harris-Stowe State University
Teaching
Suddenlink Communications July 2014 - Present
Suddenlink Communications July 2006 - June 2014
Suddenlink Communications August 2004 - July 2006
Suddenlink Communications September 2003 - August 2004
Charter Communications January 2002 - July 2003
Charter Communications January 2001 - December 2001
Charter Communications January 2000 - December 2000
Saint Francis Health System September 1998 - December 1999
Weiss, Yess & Co. - Certified Public Accountants July 1993 - September 1998
Arthur Andersen & Co. July 1989 - July 1993
Skills
Call Centers, Broadband, Vendor Management, Telecommunications, Financial Analysis, Business Operations, Purchasing, Executive Management, Wireless, Cross-functional Team..., Leadership, Process Improvement, Product Management, Strategic Partnerships, Mergers & Acquisitions, Strategy, Operations Management, Budgets, Forecasting, Contract Negotiation, Team Leadership, Team Building, Management, Strategic Planning, Program Management, Business Development, Start-ups, Business Planning, New Business Development, P&L Management, Business Process..., Customer Satisfaction, Customer Experience, Customer Retention, Competitive Analysis, Sales Operations, Sales Management, Finance, Direct Sales, Account Management, VoIP, Telephony, P&L, Selling, Business Analysis, Managed Services, CRM
Education
Illinois State University 1985 — 1989
Bachelor's degree, Finance, Summa Cum Laude
Princeville High School 1982 — 1985
Salutatorian
Suddenlink Media July 2014 - Present
Suddenlink Communications September 2013 - July 2014
Signature Place Apartments March 2011 - November 2013
Zaxby's Inc. May 2008 - September 2013
Belk-Clinique 2011 - 2012
Skills
Customer Service, Sales, Account Management, Leadership, Marketing, Team Building, Public Speaking, Networking, Direct Sales, Sales Management, Customer Satisfaction, Social Media Marketing, Management, Training, Time Management, Social Networking, Advertising, Cable Television ...
Education
Lenoir Community College 2014 — 2016
Associate of Science (A.S.), Engineering
Suddenlink Communications March 2008 - Present
A.G. Edwards & Sons April 2003 - March 2008
Sun Microsystems February 2001 - October 2001
Skills
SOA, Disaster Recovery, Integration, Weblogic, Solaris, Cloud Computing, ETL, Unix, Requirements Analysis, Web Applications, Enterprise Software, Telecommunications, Software Development, Business Analysis, Network Security, SDLC, SQL, Troubleshooting, Oracle, Cisco Technologies, TCP/IP, Enterprise Architecture, Security
Education
Southern Illinois University, Edwardsville 2002 — 2003
Masters, Business Administration
Fontbonne University 1995 — 1998
Bachelor of Science (BS), Mathematics
Markit August 2013 - Present
Suddenlink Communications February 2013 - August 2013
Citron IT September 2012 - January 2013
University of Texas at Tyler August 2011 - August 2012
University of Texas at Tyler May 2011 - May 2012
VJIT August 2009 - May 2010
Skills
Programming Concepts, C language, C++ Language, Core Java, HTML, XML, MySQL, Microsoft SQL Server, Oracle PL/SQL..., PHP, Data Mining, Data Migration, OOP, Data Structures, Data Warehousing, SSIS, SSRS, SSAS 2008, Java
Education
University of Texas at Tyler 2011 — 2012
Master of Science (MS), Computer Science
Jawaharlal Nehru Technological University 2006 — 2010
Bachelor of Technology (BTech), Information Technology
Suddenlink Communications August 2014 - Present
Suddenlink Communications March 2007 - August 2014
Technisource August 2006 - December 2006
Illinois State University August 2004 - May 2006
Alliance Data February 1999 - July 2004
Skills
SQL, Databases, Microsoft Excel, VBA, Data Analysis, Business Analysis, Telecommunications, MS Excel Pivot Tables, Reporting & Analysis, Microsoft SQL Server, Python, System Administration, Technical Support, Troubleshooting, Networking, Linux, HTML, Programming, CSS, Oracle SQL Developer, Toad, Pivot Tables, Visio, Access, Salesforce.com, Ubuntu, Call Centers, Help Desk Support, Data Migration, SharePoint, BO Web Intelligence, T-SQL, Broadband, Software Documentation, Ad Hoc Reporting, Microsoft Access, TCP/IP, Process Improvement, Customer Support, Database Design, MySQL, Business Intelligence, Business Objects
Education
Illinois State University 2004 — 2006
Master of Science (M.S.), Political Science and Government
University of Texas at Tyler 2002 — 2004
Bachelor of Science (B.S.), Political Science and Government
University of Texas at Tyler 1998 — 2002
Bachelor of Science (B.S.), Computer Science
Professional Asset Management & Sales February 2014 - Present
Profession Asset Management January 2014 - Present
Guardian Angel Financial Service January 2003 - January 2011
Suddenlink Communications 2000 - 2010
Suddenlink Communications 2000 - 2010
Suddenlink Communications 2000 - 2010
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Strategic Planning, Accounting, Microsoft Word, Budgets, Project Management, Leadership, Small Business, Management Consulting, Tax, Entrepreneurship, Start-ups, Sales, Team Building, Public Speaking, Team Leadership, Customer Retention, Marketing
Education
Allied School Of Real Estate 2013 — 2014
Real Estate Sales Agent, Real Estate
Herzing University-Atlanta 2011 — 2013
Bachelor's degree, Accounting and Business/Management
Pandamoon Publishing July 2015 - Present
Simple Indie August 2013 - Present
Jeffers Enterprises LLC December 2011 - Present
Stitchin Heaven September 2014 - July 2015
Full Sail University October 2011 - April 2012
Suddenlink Communications October 2010 - May 2011
Pili Lele LLC May 2010 - January 2011
University of Advancing Technology June 2010 - December 2010
Comcast August 2008 - August 2009
Netstar Communications July 2007 - May 2008
Skills
Level Design, Photoshop, Illustrator, CryEngine, Game Design, Narrative Design, Graphic Design, Video Game Development, Video Game Design, Game Theory, Game Mechanics, Creative Writing, Corporate Communications, Community Outreach, HTML, Technical Writing, Computer Repair, Vocal Performance, Piano Performance, Voice Acting, Aurora Engine, Electron Engine, Unity3D, Unreal Engine 3, Wintermute, Infinity Engine, Source Engine, Game Development, Unreal Editor
Education
Full Sail University 2011 — 2012
Bachelor of Science (B.S.), Game Design
University of Advancing Technology 2008 — 2011
Bachelor of Arts program, Game Design
Suddenlink Communications 2001 - Present
Skills
Xactly Incent, Microsoft Excel, Oracle SQL Developer, Rewards Programs, Sales Commissions, Data Analysis, Data Entry
Education
Hocking College 1999 — 2001
Associate's degree, Computer Science
Suddenlink Communications September 2013 - Present
Comcast May 2011 - September 2013
Allegiance Communications July 2007 - March 2010
Charter Communications August 2005 - June 2007
CommuniComm Services May 2005 - August 2005
CommuniComm Services March 2004 - May 2005
Hishi Plastics USA, Inc August 2001 - January 2003
Diversified Label, Inc February 1998 - April 2001
Talladega County Emergency Management Agency September 1994 - February 1998
Skills
Broadband, VoIP, Customer Retention, Call Center, Telecommunications, Customer Experience, Telephony, Salesforce.com, Customer Acquisition, Direct Sales, Customer Satisfaction, Cold Calling, Wireless, B2B, Account Management, Strategic Partnerships, Sales Management, Sales, Selling Skills, Direct Marketing, Call Centers, Networking, Customer Service, Sales Process, Cross-functional Team..., Marketing, Sales Operations, Selling, Product Marketing, Solution Selling, Cable Television, Product Management, Managed Services, Sales Presentations, Lead Generation, CRM, Team Leadership, Competitive Analysis, VOD, Channel Partners, Advertising Sales, Vendor Management, Mobile Devices, Business Development, Leadership, IPTV, New Business Development, Unified Communications, Call Center Development, Ethernet
Education
Jacksonville State University 1989 — 1992
Bachelor of Arts (B.A.)
Huntingdon College 1988 — 1989
The Good Hope School 1986 — 1987
Stanhope Elmore High School 1984 — 1987
Suddenlink Communications January 2015 - Present
StationDigital October 2014 - January 2015
Reinsurance Group of America, Incorporated October 2013 - October 2014
Maritz April 2013 - September 2013
MasterCard September 2012 - April 2013
Suddenlink Communications September 2012 - April 2013
L-3 Communications January 2012 - September 2012
Edward Jones March 2011 - January 2012
Centene Corporation July 2010 - March 2011
bioMerieux August 2009 - July 2010
Skills
Tomcat, Spring, Web Services, Hibernate, Ant, Maven, XML, Java, JavaScript, JSP, JDBC, SQL, jQuery, CSS, Java Enterprise Edition, Weblogic, CVS, AJAX, HTML5, Websphere, AngularJS, SOA, Test Driven Development, UML, Servlets, Swing, AWT, ASP.NET, C#, XSLT, Dojo, JUnit, JSTL, Log4j, Struts2, EJB, JAXB, SOAP, Hudson, Multithreading, JBoss, WSDL, ESRI, GeoServer, GIS, SVN, Git, GWT, Android, PHP4/5
Education
Fontbonne University 1994 — 1996
MBA, MIS
Southern Illinois University, Edwardsville
BS, Mathematics & Statistics
Suddenlink Communications June 2015 - Present
Evariant 2015 - 2015
Education
Jawaharlal Nehru Technological University
Bachelor's Degree, Computer Science
Texas Department of Assistive and Rehabilitative Services August 2008 - Present
Workforce Solutions February 2007 - July 2008
Suddenlink Communications March 1997 - June 2006
Skills
Case Managment, Social Services, Customer Service, Public Speaking, Resume Writing, Microsoft Office, Outlook, PowerPoint, Microsoft Word, Community Outreach, Conflict Resolution, Career Counseling, Policy, Government, Non-profits, Coaching, Microsoft Excel, Access, Teaching, Team Building
Education
Texas Tech University Health Sciences Center 2014 — 2016
Master's degree, Vocational Rehabilitation Counseling/Counselor
Liberty University 2012 — 2013
Bachelor of Arts (B.A.), Psychology
Kaplan University-Davenport Campus 2010 — 2012
Associate of Arts and Sciences (A.A.S.), Applied Behavior Analysis
Nordstrom August 2014 - September 2015
Suddenlink Communications March 2015 - July 2015
Harris-Stowe State University August 2013 - May 2015
Nordstrom May 2014 - August 2014
Skills
Social Media Marketing, Microsoft Office, Management, Leadership, Social Media..., Marketing, Customer Service, Retail, Sales, Social Media, Social Networking, Photoshop, Microsoft Excel, Time Management, Microsoft Word, Research, PowerPoint, Training, SQL, Communication, Event Planning, Teamwork
Education
Harris-Stowe State University 2012 — 2016
Bachelor’s Degree, Business Administration with an emphasis in Marketing, Senior
Suddenlink Communications July 2000 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Editing, Team Leadership
Education
Humboldt State University 1991 — 1997
Bachelor of Arts (B.A.), Spanish Language and Literature
Humboldt State University 1991 — 1996
Bachelor of Arts (B.A.), Theater
Suddenlink Communications April 2011 - Present
Expat Living October 2009 - April 2010
Expat Living Today September 2009 - April 2010
Central Coast Construction Services June 1977 - July 1990
Skills
Sales Management, Accounting, Business Management
Education
Houston Community College 1974 — 1977
Accounting & Business
Spring Wood Senior High School
Suddenlink Communications August 2007 - Present
Express-Scripts June 2005 - July 2007
Express-Scripts October 2003 - June 2005
Express-Scripts, Inc May 2001 - October 2003
Skills
Business Objects, Access, Dashboard, SQL Server, XML, Analysis, SQL, DB2, T-SQL, Oracle SQL, Business Analysis, Microsoft SQL Server, Databases, Data Warehousing, Call Centers, Broadband, Software Documentation, Integration, Process Improvement, Telecommunications, ETL, Data Analysis
Education
Webster University 2008 — 2011
Master of Arts, Information Technology Management
Fontbonne University
Bachelor of Arts, Organizational Studies
Suddenlink Communications Tech Ops/Master Control/TrafficTime Warner Cable MediaJanuary 2000 - December 2006
TCI Media Services September 1990 - December 1999
Skills
Telecommunications, VoIP, Wireless, IP, Call Centers, Ethernet, Unified Communications, Marketing, Advertising Sales, Marketing Strategy, Digital Marketing, Digital Media, Integrated Marketing
Education
Lamar University
Monsignor Kelly High School
Atoimc Design and Consulting October 2013 - Present
Suddenlink Communications May 2013 - October 2013
Skills
Microsoft Office, Photoshop, Adobe Fireworks, Dreamweaver, Notepad++, HTML, CSS, ASP, PHP, PhpMyAdmin, Microsoft SQL Server, DNS, Outlook, WordPress, Joomla
Education
ITT Technical Institute-Richardson 2005 — 2007
Associate's degree, Computer Science
Suddenlink Communications June 2014 - Present
Suddenlink Communications January 2014 - June 2014
Suddenlink Communications January 2011 - December 2013
Suddenlink Communications January 2010 - December 2011
Suddenlink Communications June 2009 - March 2010
Suddenlink Communications February 2008 - June 2009
Thoughtprocess Interactive May 2004 - February 2008
Skills
Telecommunications, Telephony, Wireless, VoIP, Troubleshooting, JavaScript, Cisco Technologies, SQL, IP, XML, jQuery, Network Design, Integration, Project Management, Ethernet, CSS, Linux, SOA, Unix, Network Architecture, Requirements Analysis, Web Services, Visio, Web Applications
Education
University of Missouri-Rolla 1996 — 2003
Computer Science
Imperial College London 2002 — 2002
Wave Broadband December 2013 - Present
Suddenlink Communications May 2008 - November 2013
Suddenlink Communications October 2006 - May 2008
Suddenlink Communications May 2006 - October 2006
Cox Communications September 2005 - May 2006
Skills
Billing Systems, Billing, Call Center, Spreadsheets, Customer Service, Customer Satisfaction, Troubleshooting, Customer Relations, Word, Typing, Microsoft Office, Excel, PowerPoint, Invoicing, Call Centers, Microsoft Excel, Management, Telecommunications, Team Leadership, Training, PeopleSoft, Windows 7, Technical Support, Telephony, Wireless, Team Building, Process Improvement, Security, Networking, Sales, Microsoft Word, Software Documentation, Leadership, Time Management, VoIP, Customer Experience, Salesforce.com
Education
Kirkwood Community College 2013 — 2015
Water Environmental Technology, Water Quality and Wastewater Treatment Management, pending
Pitt Community College 2010 — 2012
AA, University Transfer
Mohave Community College 1993 — 1994
Suddenlink Communications January 2007 - Present
Teralogix December 2000 - December 2006
Ralcorp Holdings March 1996 - December 2000
Lindenberg Technologies August 1994 - March 1996
Union Pacific Technologies July 1989 - August 1994
Union Pacific June 1988 - July 1989
Skills
ERP, Broadband, Human Resources, Business Analysis, Process Improvement, Business Intelligence, Call Centers, Telecommunications, Program Management, Vendor Management, Telephony
Education
Iowa State University - College of Business 1984 — 1988
MIS, Accounting
HBS Executive Leadership
Suddenlink Communications February 2015 - Present
Anita Joggerst 2003 - Present
bioMerieux November 2012 - February 2015
Preferred Resources, Inc. (working at MasterCard) April 2010 - November 2012
SSE (working at Boeing) September 2007 - March 2010
The Creative Group (working at Elsevier) 2007 - 2007
St. Louis Master Gardeners 2000 - 2006
GEMS 2003 - 2005
EDS 1988 - 1999
Skills
Technical Writing, Software Documentation, Web Content, Online Help, Editing, Manuals, Technical Documentation, Dreamweaver, HTML, DITA XML, Oxygen XML Editor, Arbortext, Adobe Acrobat, Instructional Design, SnagIt, E-Learning, Captivate, FrameMaker, Content Management, Documentation, Microsoft Office, Visio, RoboHelp, Technical Communication, Writing, Style Guides, Vasont, Microsoft Word, Microsoft PowerPoint, Content Development, Teaching, Mentoring, Adobe InDesign, Public Speaking
Education
Southeast Missouri State University
B. S. Ed., Education
Webster University
Postgraduate studies in education
Harris-Stowe State University
Education Practicum
Suddenlink Communications March 2003 - Present
Education
Saint Louis University School of Law 1993 — 1996
JD
Indiana University Bloomington 1989 — 1993
GTT April 2015 - Present
MegaPath January 2015 - April 2015
MegaPath January 2012 - January 2015
MegaPath October 2010 - January 2012
MegaPath June 2007 - October 2010
Suddenlink Communications May 2003 - June 2007
Cox Communications September 1999 - May 2003
Annie Sims Elementary June 1998 - August 1999
Skills
VoIP, Training, Sales, Quality Assurance, Software Documentation, Project Management, Business Analysis, Business Process, Visio, Managed Services, Process Improvement, Workflow, Telcom, Software Analysis, Stage Management, Theatrical Production, Photography, Cable Television, Scrum, Solution Selling, Networking, Telecommunications, Salesforce.com, Management, Integration, CRM, Call Centers, Cloud Computing, SaaS, Team Leadership, Program Management, Business Process...
Education
LeTourneau University 2003 — 2006
Suddenlink Communications
Skills
Workforce Management, Inventory Management, Operations Management, Team Building, Customer Satisfaction, Wireless, Process Improvement, Telecommunications, Account Management, Customer Service, Broadband, VoIP, Product Management, Team Leadership, Inventory Control
Education
Hardin-Simmons University 1974 — 1977
Suddenlink Communications February 2008 - Present
Kohl’s Department Store August 2009 - August 2010
County of Humboldt August 2005 - February 2008
The Sun Valley Group 2004 - 2005
Humboldt State University 2000 - 2005
Humboldt Orientation Program – HSU October 2002 - October 2003
Humboldt State University 2002 - 2003
Skills
System Administration, Active Directory, Windows Server, JavaScript, HTML, CSS, Web Development, Project Management, Cloud Computing, Customer Service, Project Planning, Technical Support, Windows 7, Network Administration, Servers, Operating Systems, Troubleshooting, System Deployment, SCCM, Networking, Network Security, VMware, Help Desk Support, SharePoint, Cisco Technologies, Routers
Education
Humboldt State University 2000 — 2005
Computer Information Systems
Suddenlink Communications 2013 - Present
NTT DATA August 2006 - November 2012
3i Infotech January 2006 - August 2006
ProcessMAP Infotech April 2005 - November 2005
Skills
SAP HANA, Business Objects, Microsoft SQL Server, SAP ERP, Oracle, Web Applications, .NET, Data Warehousing, Software Project..., Business Objects Data..., Dashboard, SAP BI, Testing, BODS, Crystal Reports, Databases, SAP, Agile Methodologies, Requirements Analysis
Education
Kakatiya University 2001 — 2004
Master of Computer Applications (M.C.A.), Computer Science, A
Kakatiya University 1998 — 2001
Bachelor's of Commers and Computer Applications, Master of computer applications, First
Suddenlink Communications September 2010 - Present
Woodlawn Manufacturing September 2009 - June 2010
Titan Dynamics Systems October 2008 - October 2009
Southside Bank June 2006 - October 2008
Texas Bank And Trust 2004 - 2006
Wachovia Bank May 2000 - June 2003
Regions Bank June 1998 - May 2001
Education
LeTourneau University 2006 — 2009
Bachelor of Business Administration (BBA)
Hospital Sisters Health System October 2009 - Present
Team #929Evo Racing 2006 - 2012
Aspire-Consulting June 2009 - October 2009
Washington University in St Louis October 2008 - June 2009
Suddenlink Communications August 2006 - October 2008
Ralcorp Holdings May 2006 - August 2006
Boeing May 2000 - May 2006
Skills
PeopleCode, Benefits Administration, PeopleSoft, SQR, Accounts Payable, Payroll, ERP
Education
Webster University 2002 — 2004
MBA, Business Administration
Southern Illinois University, Edwardsville 1998 — 2000
BS, Management Information Systems
Lake Land College 1996 — 1998
Associate of Science (AS), Computer/Information Technology Administration and Management
Izone Imaging January 2014 - Present
Suddenlink Communications July 2013 - December 2013
Copy and Camera Technologies February 2013 - July 2013
Izone Imaging February 2012 - December 2012
UCB November 2008 - May 2010
Munro's Safety Apparel May 2008 - October 2009
Skills
Marketing, Account Management, Sales, Microsoft Office, Marketing Strategy, Advertising, Sales Operations, Graphic Design, Brand Development, Customer Service, Sales Management, New Business Development, Leadership, E-commerce, Direct Sales, Time Management, Online Advertising, Marketing Communications
Education
LCM
LCM
Lamar University
Management Information Systems, General
Huffman ISD January 2001 - Present
Sorenson Communications March 2003 - August 2007
Suddenlink Communications January 1995 - January 2001
Skills
Training, Networking, Teaching, American Sign Language, Higher Education, Instructional Design, Educational Technology, E-Learning, Troubleshooting, Project Planning, Data Analysis, Public Speaking, Curriculum Design, Microsoft Office, Technology Integration, Social Networking, Social Media, Leadership, Community Outreach, Databases, Editing, Problem Solving, Computers, Network Administration, HTML, Program Management, Curriculum Development, Web Development, Leadership Development, Research, Technical Support, Instructional Technology, iPhone, iPad, iPhone Support, Apple Support, Mac Systems, Smartboard, Meraki Support, Meraki Dashboard..., K-12, Star Wars
Education
Lamar University
Bachelor of Applied Arts and Sciences, Computer Science, 3.95
University of Houston
Mechanical Engineering
Texas State Technical College 1990 — 1992
Associate of Arts and Sciences (A.A.S.), Electromechanical Engineering
Nimitz High School 1987 — 1990
Suddenlink Communications March 2003 - Present
Charter Communications January 1998 - March 2003
Skills
Telecommunications, Wireless, VoIP, Broadband, Product Management, IP, Strategic Partnerships, Vendor Management, Cross-functional Team..., Telephony, Operations Management, Network Operations, Professional Mentoring, RF, Integration, DOCSIS, IPTV, Fiber Optics, Network Engineering, Call Centers
Education
Kansas State University
BS Engineering
Suddenlink Communications July 2013 - Present
DearOne Consumer Directed Services, LLC July 2013 - Present
Suddenlink Communications January 2008 - July 2013
Skills
Call Centers, Telecommunications, Troubleshooting, Customer Satisfaction, VoIP, IP, Wireless, Computer Network..., Customer Experience, Process Improvement, Broadband, Customer Service
Education
Harris-Stowe State University 2004 — 2006
Business Administration
University City High School 1981 — 1983
General Studies
Monsanto Company September 2014 - Present
Boeing April 2013 - September 2014
Suddenlink Communications September 2009 - April 2013
Mallinckrodt Pharmaceuticals June 2005 - September 2009
CH2M HILL August 2001 - March 2005
Education
Millikin University
BA
Illinois Valley Community College
AA
Stream Data Centers December 2014 - Present
Equinix May 2011 - January 2015
Suddenlink Communications January 2010 - May 2011
Suddenlink Communications March 2006 - January 2010
Cox Communications August 2000 - March 2006
Tyler Junior College 1995 - 2000
Education
LeTourneau University 2001 — 2003
Bachelors or Arts, Business
Tyler Junior College 1995 — 1998
Associates of Science
Suddenlink Communications January 2015 - Present
All Covered April 2014 - December 2014
Windstream Communications July 2013 - March 2014
Suddenlink Communications April 2010 - June 2013
One Communications April 2007 - April 2010
Skills
Telecommunications, Wireless, Direct Sales, VoIP, Selling, Managed Services, Sales, Solution Selling, Leadership, Cloud Computing, Enterprise Software, Networking, MPLS, Account Management, Salesforce.com, Call Centers, Customer Service, New Business Development, Unified Communications, Cold Calling, IP, Ethernet, Broadband, Sales Management, Telephony, Customer Satisfaction, Contract Negotiation, Team Leadership, B2B, Team Building, Strategic Planning, Optical Fiber, Business Development, Network Design, Professional Services
Education
Florida Southern College 1989 — 1993
Bachelors degree, Public Relations
Medical Office Administration November 2014 - Present
Health Care Reform Expert and AHIP-Certified Life & Health Agent July 2013 - Present
Laurus College 2014 - 2014
The Leavitt Group June 2012 - July 2013
Suddenlink Communications May 2011 - June 2012
Judy Davis Insurance Services December 2007 - August 2009
Richard Whitaker Insurance Services November 2001 - March 2007
Stan Smith Insurance Services 2007 - 2007
Skills
Insurance, Employee Benefits, Fixed Annuities, Health Insurance, Disability Insurance, Term Life Insurance, Brokers, Medicare, Life Insurance, Customer Service, Account Management, New Business Development, Public Speaking, Retirement, Health Savings Accounts, Claim, Medicare Part D, Direct Sales, Small Business, Sales
Education
Laurus College 2014 — 2014
Certificate, Medical Insurance Specialist/Medical Biller, 4.0
State University of New York at Buffalo 1975 — 1982
English Language and Literature, General
Commack High School South 1971 — 1975
Regents Diploma
iHeartMedia April 2014 - Present
Suddenlink Communications April 2012 - March 2014
Time Warner Cable February 2008 - April 2012
Lamar University August 2001 - May 2010
Beaumont Enterprise August 2004 - December 2007
Skills
Advertising, Customer Service, Social Media, Public Relations, Cold Calling, Salesforce.com, Account Management, Sales Management, Marketing, Microsoft Office, Marketing Communications, Marketing Strategy, Speech Writing, Cable Television, American History, World History
Education
Lamar University 1995 — 2004
Master of Arts (M.A.), History
Lamar University 1996 — 2000
Bachelor of Arts (B.A.), History
Suddenlink Communications August 2007 - Present
Monsanto June 1984 - June 1987
Monsanto June 1981 - June 1984
Skills
Oracle, SQL, Business Analysis, Data Warehousing, Requirements Analysis, Telecommunications, Data Modeling, Databases, Relational Databases, Integration, PL/SQL
Education
John Cook School of Business at Saint Louis University 1987 — 1989
MBA
university of missouri-rolla 1978 — 1981
Bachelor of Science (B.S.), Computer Science
Suddenlink Communications November 2012 - Present
United Rentals August 2010 - November 2012
Time Warner Cable July 2003 - September 2009
Time Warner Cable January 2001 - July 2003
Time Warner Cable January 1996 - January 2001
TCI Cable January 1992 - January 1996
Skills
Sales Management, B2B, Sales, Selling, Advertising, Strategy, Marketing, Account Management, Management, Customer Service, Budgets, Business Planning, Marketing Communications, Market Planning, Market Analysis, Leadership, Sales Operations, Customer Retention, Public Relations, Telecommunications, Coaching, Pricing, Project Management, Project Planning, Sales Process, Regional Sales..., Effective Leadership..., Customer Relations, Analysis, Change Management, Digital Online...
Education
Lamar University
Bachelor of Business Administration, Marketing
KCNC November 2014 - Present
Suddenlink Communications December 2012 - January 2014
Warehouse Demo Services October 2010 - February 2012
HealthNet of California May 2008 - September 2008
One Hour Heating & Air Conditioning March 2003 - May 2007
Skills
Customer Service, Sales Management, Medical Biller/Coder, Microsoft Office, Word, Excel, Problem Solving, Inventory Management, PowerPoint, Scheduling, Supervisory Skills, Public Speaking, Windows, Customer Relations, Advertising, Administrative Support, Time Management, Process Scheduler, Outlook, Data Entry, Direct Sales
Education
Heald College 2009 — 2009
Diploma, Medical Billing & Coding
Northeast Texas Community College June 2014 - Present
Clearview Energy April 2013 - January 2014
Suddenlink Communications April 2010 - April 2013
AT&T May 1990 - July 2007
KPXI/KIMP January 1985 - August 1988
Skills
VoIP, Telecommunications, Wireless, Computer Network..., Data Center, IPTV, Cisco Technologies, Network Design, Cloud Computing, Troubleshooting, VPN, Call Centers, Sales Management, Sales Operations, Sales Process, Structured Cabling, Project Management, Networking, Telephony, IP, Managed Services, Cabling, Sales, Fiber Optics, Broadband, Direct Sales, Solution Selling, TCP/IP, Technical Support, Team Leadership, Ethernet, Hardware, WAN, Routers, Windows, Cold Calling, LAN-WAN, Management, Wireless Networking, Team Management, Program Management, Process Improvement, Network Engineering, Training, Account Management, Marketing, New Business Development, Strategic Planning, Customer Service, Marketing Strategy
Education
Northeast Texas Community College 2014 — 2015
Associate of Arts and Sciences (A.A.S.), Political Science and Government
Eastfield College 1995 — 1996
Computer Science
Kilgore College 1983 — 1984
Oil & Gas Technology
Suddenlink Communications March 2011 - Present
Suddenlink Communications August 2007 - March 2011
NetworkIP January 2002 - August 2007
Skills
VoIP, Cisco Technologies, Telecommunications, Switches, Telephony, Networking, SS7, ISDN, Optical Fiber, IVR, TDM, Provisioning, IP, Network Design, LAN-WAN, Voice Mail, Routing, Unified Communications, Troubleshooting, Network Engineering, Routers, Ethernet, WAN, BGP, Cable Modems, Cabling, Wireless Networking, SIP, Cisco Routers, TCP/IP, Avaya, Cisco Call Manager, T1, Broadband, CMTS, Network Architecture, Computer Network..., Frame Relay, MPLS
Education
Kilgore College
Raising Cane's February 2014 - Present
Suddenlink Communications July 2013 - February 2014
Charter Communications September 2009 - July 2013
Lewisville ISD February 2009 - September 2009
Charter Communications March 2006 - April 2008
Skills
Employee Relations, Talent Acquisition, FMLA, Performance Management, Onboarding, Recruiting, Benefits Administration, Employee Benefits, Human Resources, HRIS, Employee Recognition, College Recruiting, PeopleSoft, Call Centers, Process Improvement, Personnel Management, Workforce Planning, New Hire Orientations, Deferred Compensation, Applicant Tracking..., HR Policies, Taleo, Job Descriptions, Employee Engagement, Labor Relations, Hiring, ADP Payroll, Interviews, Temporary Placement, Employment Law, Employee Training, Employee Handbooks, Internet Recruiting, Talent Management, SPHR, Resume Writing, Conflict Resolution, Payroll, Training, Technical Recruiting, Organizational..., Benefits Negotiation
Education
Kaplan University 2010 — 2012
Masters, Legal Studies
Nicholls State University 2000 — 2006
B.S., Management
Suddenlink Communications 2006 - Present
Charter Communications 1999 - 2006
Skills
Telecommunications, Troubleshooting, Process Improvement, Visio, Integration, Business Analysis, Budget, Team Leadership, Project Planning, Project Management, Requirements Analysis, Testing, Software Project...
Education
Fontbonne University
B.S., Business Administration
Truman State University
Suddenlink Communications July 2013 - Present
Suddenlink Communications May 2011 - July 2013
Suddenlink Communications December 2007 - May 2011
Tyco Telecommunications - Now Known as TE SubCom - September 1999 - September 2001
Greely Construction February 1998 - September 1999
Integrated Cable Systems September 1996 - February 1998
Belnet Communications July 1994 - August 1996
P.R. Systems February 1989 - June 1994
Skills
Fiber Optics, Telecommunications, Broadband, DOCSIS, IP, Wireless, Ethernet, VoIP, Cisco Technologies, HFC, CMTS, Network Design, LAN-WAN, Switches, Computer Network..., Routing, Optical Fiber, RF, Telephony, Routing Protocols, Wireless Networking, OSPF, BGP, SDH, Juniper, DWDM, Transmission, Network Engineering, Cabling, T1, SIP
Education
pittcc.edu 2005 — 2007
AS, Network Technology
Georgia Institute of Technology
Suddenlink Communications February 2012 - June 2012
Verizon Wireless/Alltel March 2006 - April 2010
Wal Mart May 2000 - December 2005
Sitel November 1998 - December 1999
Kilgore College February 1993 - October 1998
Skills
Billing, Troubleshooting, Microsoft Office, Call Center, Data Entry, Excel, Word, Inventory Management, Problem Solving, Outlook, Customer Service, Customer Satisfaction, Promotions, Customer Relations, Scheduling, Research, Inbound, Wireless, Telephone Skills, Fax, Cash Handling, Internet Explorer, Outstanding Customer..., Call Centers
Education
East Texas Career Training Center, Inc 2010 — 2010
Certificate, Medical Insurance Specialist/Medical Biller, A
Kilgore College 1993 — 1998
certificate, Business/Commerce, General
Suddenlink Communications May 2014 - Present
Suddenlink Communications August 2010 - May 2014
Suddenlink Communications May 2007 - August 2010
Suddenlink Communications January 2007 - May 2007
Skills
Juniper, MPLS, BGP, OSPF, Routing, Switches, Cisco Technologies, LAN-WAN, Network Design, Network Engineering, Routers, EIGRP, Computer Network..., Frame Relay, Networking, QoS, Multicast, IP
Education
Kalamazoo Valley Community College
Associate of Arts (AA), Computer Science
Tyler Junior College
University of Texas at Tyler
Computer and Information Sciences and Support Services
The Reynolds and Reynolds Company November 2010 - Present
Suddenlink Communications May 2009 - November 2010
AT&T September 2007 - May 2009
Education
Schreiner University 2006 — 2007
Houston Community College 2005 — 2006
Suddenlink Communications January 2013 - Present
Suddenlink Communications March 2007 - December 2012
Great-West Financial October 2003 - March 2007
Skills
Employee Relations, Onboarding, HRIS, Customer Service, Human Resources, Employee Benefits, Applicant Tracking..., Personnel Management, Talent Management, Employee Engagement, Recruiting, Performance Management, Talent Acquisition, Organizational..., Leadership Development
Education
Connecticut School of Broadcasting
Grambling State University
Bachelor of Arts (B.A.), Psychology
Suddenlink Communications August 2015 - Present
Wells Fargo Advisors October 2013 - Present
Apex Systems May 2013 - October 2013
Lord & Taylor July 2007 - May 2013
May Department Stores May 2001 - July 2007
Skills
SQL, Databases, Unix Shell Scripting, Teradata, DB2, Oracle, Informatica, Data Warehousing, Data Modeling, COBOL, ETL, SDLC, Database Design
Education
McKendree College 2000 — 2001
Bachelor of Applied Science (BASc), Computer/Information Technology Administration and Management
Kaskaskia College 1998 — 2000
Associate's degree, Computer/Information Technology Administration and Management
Wb Supply June 2014 - February 2015
Howard County Health Clinic February 2013 - May 2014
Fayes Flowers April 2012 - February 2013
Suddenlink Communications December 2011 - April 2012
Sugg's Hallmark June 2002 - June 2004
Skills
Customer Service, Microsoft Excel, Microsoft Word, Microsoft Office, Outlook, PowerPoint, Teaching, English, Teamwork, Research, Administrative..., Data Entry
Education
Howard College 2001 — 2002
n/a, Nuclear Radiology Residency Program
Big Spring High School 1997 — 2001
Diploma, General Studies
Suddenlink Communications January 2014 - Present
Abilene Country Club 2013 - Present
Best Buy August 2011 - August 2012
Midway Baptist Church May 2011 - August 2012
Skills
Customer Service, Retail, Merchandising, Sales, Inventory Management, Microsoft Office, Social Media, Time Management, Event Planning, Social Networking, PowerPoint, Retail Sales, Facebook, Cashiering, Microsoft Word
Education
Liberty University 2014 — 2015
Religion/Religious Studies
Hardin-Simmons University 2010 — 2013
Religion/Religious Studies
Suddenlink Communications 2008 - Present
Skills
Customer Service, Video Tech Support, Billing Process
Education
Kalamazoo Valley Community College 1994 — 1996
Credits towards a degree, English
Suddenlink Communications January 2007 - January 2014
Education
Lee College 2015 — 2017
Biology/Biological Sciences, General
Lee College 2015 — 2017