Suddenlink Communications
Industry: Telecommunications company
DescriptionSuddenlink Communications is an American telecommunications subsidiary of Altice USA which specializes in cable television, high-speed internet, broadband phone, home security and advertising. Headquarters: St. Louis, Missouri, United States Parent organization: Altice USA Founder: Jerald L. Kent Founded: 12 February 2003 Subsidiary: Suddenlink Media
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Suddenlink Communications Employees
Tax Credit Co. July 2014 - Present
ClearSky Admin LLC August 2013 - Present
WisdomEdge, Inc. June 2013 - July 2014
Suddenlink Communications May 2013 - October 2013
V2 Strategic Advisors July 2012 - March 2013
BBVA Compass October 2010 - January 2012
Comcast 2012 - 2012
Service Wire Company June 2010 - October 2010
Unisys Federal Systems May 2009 - May 2010
Service Wire Co. January 2009 - May 2009
Skills
Finance, Statistics, Budgets, Forecasting, Sales, Business Process..., SQL, Spreadsheets, Contract Management, Purchasing, Cognos, Salesforce.com, Analysis, Business Process, Process Improvement, Time Management, Business Analysis, Software Documentation, Project Management, Strategy, CRM, Variance Analysis, Training, Analytics, Business Intelligence, Software Implementation, Agile Project Management, Financial Reporting, Management Consulting, Financial Analysis, Auditing, Management, Data Analysis, SaaS, Insurance, Change Management, Financial Modeling, Business Strategy, Strategic Planning, Banking, Integration, Consulting, Microsoft Office, Marketing, Enterprise Software, Account Management, Risk Management, Leadership
Education
Marshall University 2006 — 2010
BA, Accounting and Finance
Berry Hills Country Club February 2015 - Present
Suddenlink Communications May 2013 - February 2015
Suddenlink Communications April 2010 - May 2013
Fibernet July 2006 - April 2010
Ntelos January 2005 - July 2006
Skills
Managed Services, Customer Service, Data Services, Mobile Communications, Consultative Selling, Sales Management, New Business Development, Contract Negotiation, Networking, Outside Sales, Selling, Sales Operations, B2B, Salesforce.com, MPLS, Solution Selling, Cold Calling, Customer Retention, Telecommunications, Direct Sales, Sales, Metro Ethernet, Unified Communications, VoIP, Enterprise Software, Sales Process, Management, Wireless, Telephony, Account Management, Call Centers, Customer Satisfaction, SaaS, Strategic Partnerships
Education
Marshall University 2001 — 2005
BA, Management Information Systems
Enterprise Holdings August 2015 - Present
Enterprise Holdings August 2014 - Present
CenturyLink Technology Solutions March 2012 - August 2014
Suddenlink Communications April 2011 - March 2012
SAVVIS 2005 - April 2011
Healthlink 2002 - 2005
KPG Inc (Contracted to Mastercard) October 2002 - December 2002
Charter Communications November 1998 - December 2001
Skills
Security, Networking, Data Center, Cisco Technologies, Virtualization, Network Security, Cloud Computing, Disaster Recovery, Firewalls, Network Architecture, Juniper, VPN, ITIL, BGP, DNS, Switches, TCP/IP, OSPF, Network Design
Education
Maryville University of Saint Louis 2003 — 2004
CornerStone Staffing November 2014 - April 2015
Suddenlink Communications December 2013 - October 2014
His Works Concierge, Full Circle Personal Service Provider November 2006 - October 2014
Kelly Services and Delta-T Group at MHN Government Services September 2011 - December 2013
SofTec Solutions for U.S. Army Recruiting, Houston Battalion March 2011 - June 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking, Leadership, Program Management, Access, Budgets, Human Resources, Project Management, Team Building, Leadership Development, Lotus Notes, Spreadsheets, Training, Administration, Administrative..., Community Outreach, Event Planning, Strategic Planning, Process Improvement, Invoicing, Management, Marketing, Inventory Management, Office Management, Recruiting, Nonprofits, Operations Management, Sales, Policy, Employee Relations, System Administration, Time Management, Program Development, Teamwork, Account Management, Event Management, Communication, Proposal Writing, Data Entry
Education
Sam Houston State University 1990 — 1990
Elementary Education and Teaching
Lone Star College System 1986 — 1989
Business Administration and Management, General
Suddenlink Communications August 2014 - Present
Suddenlink Communications June 2014 - August 2014
Murray State University August 2013 - May 2014
jcpenney May 2012 - August 2012
jcpenney July 2010 - July 2011
Lewis and Clark Community College October 2009 - May 2010
Skills
Event Planning, Recruiting, Onboarding, Customer Service, Horses, Teaching, Microsoft Office, Team Building, Microsoft Excel, Human Resources, Public Speaking, Time Management, PowerPoint
Education
Maryville University of Saint Louis 2014 — 2016
Master's Degree, Organizational Leadership & Development, Summa Cum Lade
Murray State University 2011 — 2014
Bachelor of Arts (B.A.), Psychology, Cum Lade
Centene Corporation March 2014 - July 2015
Simply Mac September 2013 - February 2014
Brookshire Grocery Company May 2011 - September 2013
Capital One September 2012 - February 2013
Suddenlink Communications August 2010 - February 2011
Suddenlink Communications August 2010 - February 2011
Portrait Innovations February 2010 - June 2010
Brookshire's Grocery Company January 2009 - March 2010
Military Science Department January 2008 - May 2008
Brookshire's Grocery Company May 2007 - May 2008
Skills
Customer Service, Sales, Outlook, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, HTML, Public Speaking, C, Strategic Planning, Amisys, Mac, Direct Sales, Account Servicing, Teller Operations
Education
Liberty University 2014 — 2017
Bachelor's Degree, Human Resources Management/Personnel Administration, General
United States Navy 2011 — 2011
F.A
Stephen F. Austin State University 2006 — 2009
B.S, General Business Computer Information System
Mineola High School 2002 — 2006
Diploma
EveryCarListed.com July 2014 - Present
EveryCarListed.com July 2011 - July 2014
Suddenlink Communications May 2009 - July 2011
Suddenlink Communications May 2006 - May 2009
Skills
Computer Network..., Network Design, Network Engineering, Cisco Technologies, Wireless, Troubleshooting, MPLS, Juniper, DWDM, Wireless Networking, Data Center, Fiber Optics, Cisco IOS, BGP, OSPF, IPTV, Network Architecture, Managed Services, Problem Solving, Optical Fiber, MySQL, Statistics, Financial Analysis, Financial Reporting, Financial Modeling, Relational Databases, Cloud Computing, Strategic Partnerships, System Administration, Software Development
Education
Liberty University
Bachelor of Science (BS), Computer Management and Information Systems
City of Wichita Falls May 2015 - Present
Verizon Wireless March 2014 - April 2015
Suddenlink Communications October 2013 - March 2014
Sprint July 2012 - April 2013
Verizon Wireless March 2011 - June 2012
Orthopeadic & Sports Therapy Center September 2009 - February 2010
Cells U More June 2006 - July 2009
Skills
Customer Satisfaction, Customer Service, Direct Sales, Sales, Leadership, Team Building, Training, Sales Operations, Cold Calling, Customer Retention, Microsoft Office, Account Management, Customer Experience, Management, Sales Management, Time Management
Education
Electra High School
General Studies
Midwestern State University
Vernon College
Suddenlink Communications January 2015 - Present
Suddenlink Communications January 2013 - December 2014
Suddenlink Communications July 2010 - December 2012
Suddenlink Communications March 2008 - June 2010
Skills
Online Marketing, Digital Marketing, Email Marketing, Marketing Management, Product Marketing, Marketing Communications, VOD, TV Everywhere, Direct Marketing, Event Planning, Project Management, Integrated Marketing, Salesforce.com, Online Advertising, Telecommunications, B2B, Account Management
Education
Lindenwood University 2012 — 2014
Master of Business Administration (MBA), Summa Cum Laude
University of Missouri-Columbia 2004 — 2007
BA, Communication, General, Cum Laude - with Honors
Charter Communications March 2015 - Present
Suddenlink Communications May 2014 - March 2015
NCO Financial Systems November 2012 - May 2014
Washington University in St. Louis May 2009 - August 2011
Best Buy September 2007 - February 2009
Skills
Customer Service, Computer Repair, Information Technology, Computer Technology, Windows 7, OS X, Microsoft Office, HTML, Service-Now Ticketing..., Active Directory, Testing, Laptops, BMC Remedy Ticketing..., VPN, Help Desk Support, Desktop Computers, Java, CSS, Visio, Video Production, Video Editing
Education
Missouri Western State University 2007 — 2013
Bachelor of Science (B.S.), Computer and Information Sciences and Support Services, Major GPA: 3.0
Cardinal Ritter College Prep
Suddenlink Communications June 2014 - Present
CoStreet Communications July 2008 - June 2014
Skills
Telecommunications, Sales, Managed Services, Wireless
Education
Louisiana State University 2000 — 2004
Louisiana State University 2000 — 2004
Bachelor, Science
Suddenlink Communications March 2013 - Present
hibu July 2012 - March 2013
NTS Communications April 2006 - April 2012
CSC - Computer Sciences Corporation August 1994 - June 1999
Skills
Direct Sales, Sales, Advertising Sales, Customer Retention, Customer Service, Customer Satisfaction, Team Management, Team Leadership, Office Management, Lead Generation, Networking, Team Building, Sales Process
Education
Midwestern State University
Business Administration and Management, General
University of Phoenix
Business Administration and Management, General
Suddenlink Communications August 2013 - Present
Skills
Direct Sales, Telecommunications
Education
Mohave Community College 2011 — 2014
Associate of Arts and Sciences (AAS), Business Administration and Management, General
WV girl now Mama and Wifey May 2009 - Present
Suddenlink Communications January 2008 - June 2008
Prestera Center for Mental Health Services, Inc. June 2003 - June 2007
Walmart May 1999 - August 2003
Skills
Research, Microsoft Word, Microsoft Office, PowerPoint, Teaching, Customer Service, Microsoft Excel, Public Speaking, Outlook, English, Windows, Editing, Budgets, HTML, Psychology, Negotiation, Event Planning, Mental Health
Education
Marshall University 2001 — 2003
Bachelor of Arts (B.A.), Psychology
Suddenlink Communications March 2013 - Present
Suddenlink Communications March 2012 - February 2013
BIG Networks February 2011 - March 2012
Skills
Microsoft Office, Account Management, Customer Service, Sales, Sales Management, Call Centers, Salesforce.com, Telecommunications, Photoshop, Customer Retention, Direct Sales, Customer Satisfaction, Cold Calling, Solution Selling, Managed Services, Sales Presentations
Education
Louisiana College 2005 — 2009
Marketing/Marketing Management
Suddenlink Communications April 2014 - Present
Asurion June 2012 - April 2014
The American Red Cross January 2011 - July 2011
The Heritage Company June 2008 - January 2011
ITT Technical Institute January 2006 - November 2006
International Academy of Design and Technology April 2004 - March 2006
Skills
Recruiting, Sales, Training, Onboarding, Employee Relations, Applicant Tracking..., Performance Management, Employee Training, Talent Acquisition, Interviews, Coaching, Team Building, Cold Calling, Hiring, Talent Management, New Hire Orientations, Call Centers, Customer Service, Internet Recruiting, College Recruiting, Sourcing, Fundraising, Screening, Job Fairs, Screening Resumes, Behavioral Interviewing, Leadership, Customer Retention, Telecommunications
Education
Nashville State Community College 2000 — 2002
Music Business
Bank of America Home Loans November 2013 - Present
Bank of America Home Loans May 2011 - Present
Suddenlink Communications January 2008 - May 2011
Skills
Financial Modeling, Financial Analysis, Business Analysis, Analysis, Banking, Data Analysis, Valuation, Analytics, Access, Finance, Portfolio Management, Microsoft Excel, Forecasting, Process Improvement, Credit, Mergers & Acquisitions, Business Intelligence, Visio, Competitive Analysis, Financial Reporting, Investments, Project Management
Education
University of Texas at Tyler 2004 — 2006
Bachelor of Business Administration (B.B.A.), Marketing
Navarro College 2001 — 2003
Associate of Science (A.S.), Business Administration
West Virginia Junior College Charleston Campus June 2014 - Present
Suddenlink Communications July 2006 - October 2013
Charter Communications March 2000 - July 2006
Adelphia Communications November 1998 - March 2000
Skills
Marketing Strategy, Telecommunications, Advertising, Marketing, Broadband, Wireless, Strategic Partnerships, Marketing Communications, Leadership, Strategic Planning, Direct Marketing, Telephony, Direct Sales, Sales, Customer Retention, Management, Product Management, Marketing Management, Competitive Analysis, Product Marketing
Education
Marshall University
Bachelor's Degree, Communications
Computer Sales & Services July 2014 - Present
Freelance computer, tablet, and phone repair. January 2012 - Present
Suddenlink Communications August 2009 - October 2011
Palmetto Ambulance Service June 2006 - May 2009
Skills
A+ Certified, Network+ (course..., Security+ (course..., Installing Windows..., Administering Windows..., Dreamweaver (course..., Windows OS savvy..., Broadband training,..., Familiarity with VMware..., Routers, Networking, Software Installation, Windows 7, Windows XP, Printers, Active Directory, System Deployment, Operating Systems, Network Administration, Server Administration, Cabling
Education
Midlands Technical College 2014 — 2014
Advanced Desktop and Server Administrator, IT Solutions and Desktop Support
Midlands Technical College 2007 — 2007
Emergency Medical Technician, Advanced Desktop and Server Administrator
Suddenlink Communications April 2013 - Present
Walker Automotive May 2012 - April 2013
The Scotts Miracle-Gro Company August 2011 - May 2012
Skills
Sales, Sales Process, Customer Retention, Cold Calling, Sales Rep Training, Phone Etiquette, Business Strategy, Salesforce.com, Fundraising, Account Management, Customer Service..., Strategic Planning, Marketing Strategy, Non-profit Fund..., Entrepreneurship, Golf, Golf Instruction, Coaching, Junior Golf, New Business Development, Marketing, Non-profit Leadership, Start-ups, Small Business, Sales Management, B2B
Education
Louisiana College 2005 — 2009
Tioga High School 2001 — 2005
Suddenlink Communications June 2013 - Present
Digikast March 2011 - May 2013
LANtec March 2010 - September 2011
The Response Group January 2010 - September 2010
THMLLC March 2006 - May 2009
US Army April 1997 - January 2007
IO Software 2003 - 2004
Skills
Public Speaking, Advertising, Training, Human Resources, Team Building, Microsoft Office, Leadership Development, Social Media, Marketing, Public Relations, Leadership, Account Management, Event Planning, Coaching, Fundraising, Employee Training, New Business Development, Social Media Marketing, Marketing Strategy, Business Development, Small Business, Nonprofits, Budgets, Recruiting, Cold Calling, Strategic Planning, Networking, Event Management, Social Networking, Sales, Customer Service, Contract Negotiation, Management, Negotiation, Direct Sales, Team Leadership, Marketing Communications, Project Planning, Time Management, Customer Satisfaction, CRM, Customer Retention, Program Management, Sales Management, Sales Process
Education
McNeese State University 1998 — 2005
Business/Finance IT
Suddenlink Communications December 2013 - Present
Abilene Reporter News November 2002 - November 2012
Cellular One - Western WIreless October 2011 - October 2012
Southwestern Bell Mobile/AT7T August 1995 - September 2011
Skills
Googld AdWord certified, Competitive Advantage, Notary Public, Account Management, Office Management, Sales Management, Sales & Marketing..., Salesforce.com, PowerPoint, Microsoft Excel, Facebook, Social Networking, Advertising, B2B, Email Marketing, Online Advertising, Team Building, Social Media Marketing, Marketing, Management, Marketing Strategy, Customer Service, Sales
Education
Lon Morris College
Business and Music Education
Southwestern Assemblies of God University
Associate's Degree, Business and Music Education
MiTek Industries Inc March 2014 - Present
Heritage Home Group December 2013 - March 2014
Furniture Brands International June 2012 - December 2013
BJC HealthCare June 2010 - June 2012
Suddenlink Communications September 2006 - May 2009
American Equity Mortgage November 2004 - September 2006
EFCO a Pella Company September 2003 - October 2004
Citi 2001 - 2003
Skills
SCCM, SCSM, Microsoft Exchange, Active Directory, Microsoft Office, Microsoft SQL Server, ITIL Certified, HDI, Customer Service, IT Service Management, IT Management, IT Operations, IT Outsourcing, Windows Server, SCOM, Change Management, Project Management, Technical Support, Help Desk Support, Customer Support, Microsoft Technologies, Process Improvement, Servers, Network Administration, Team Building, Windows 7, Management, CRM, Disaster Recovery, Call Centers, Computer Hardware, Networking, Troubleshooting, Leadership, Information Technology, Vendor Management
Education
Missouri State University 1994 — 2001
Computer Information Systems, Computers, Business, Marketing
St. Charles West 1990 — 1994
Reinsurance Group of America, Incorporated March 2014 - Present
Suddenlink Communications November 2009 - March 2013
Suddenlink Communications July 2008 - November 2009
Hilton Hotels Corporation August 2003 - October 2008
bioMerieux May 2002 - August 2003
Skills
Recruitment/Retention, Social Networking, Marketing Communications, HR Strategy, Diversity, Employee Recognition, Public Relations, Training & Development, Learning Management, Global Marketing, Resume Writing, Corporate Branding, Social Media Marketing, Community Outreach, Online Training, Talent Management, Talent Development, Team Building, Human Capital Management, Presenter, Mentoring, Leadership Development, E-learning, E-learning Development, SaaS, Retention, Blended Learning, Training Delivery, Telecommunications, Social Media, Workforce Planning, Performance Management, Employee Relations, E-Learning, Employee Training, Personnel Management, Customer Retention, Recruiting, Management, Organizational..., Training, Coaching, Onboarding, Conflict Resolution, Talent Acquisition, Employee Benefits, Deferred Compensation, Workshop Facilitation, Temporary Placement, Learning Management...
Education
Lindenwood University
Suddenlink Communications September 2012 - Present
Suddenlink Communications August 2010 - September 2012
Suddenlink Communications October 2007 - August 2010
Drive Time December 2005 - February 2007
Skills
Microsoft Office, Excels, Microsoft Outlook, Customer Service, Data Entry, Claims Handling, Collections, Liasoning, Call Centers, Insurance Negotiations, Account Management, Customer Satisfaction, Customer Experience, Team Leadership, Sales, Retail, Customer Retention, Microsoft Excel, Outlook
Education
LeTourneau University 2013 — 2017
Bachelor of Science (BS), Human Resources Management and Services
Bryman College 2004 — 2005
Medical Assistant, Medical Administrative/Executive Assistant and Medical Secretary
Mount Pleasant High School 1999 — 2001
GBL Systems Corporation February 2014 - Present
Geek Squad July 2013 - January 2014
Office Depot September 2012 - February 2013
Suddenlink Communications August 2010 - September 2012
Office Depot September 2007 - August 2010
Skills
Java, HTML, CSS, MySQL, Oracle SQL, C++, OpenGL, COBOL, 3D Modeling, PHP, Computer Repair, Android, Linux
Education
Missouri Western State University 2009 — 2014
Bachelor of Science (BS), Computer Science
Suddenlink Communications 2012 - 2013
MasTec Network Solutions March 2012 - December 2012
Skills
Photography, Automotive, Computers, Horses
Education
Midland College 1990 — 1992
Avalon Tech school 1989 — 1989
diploma, Electrical and Electronics Engineering
Platinum Six Consulting April 2014 - Present
Reinsurance Group of America August 2013 - April 2014
Ascension Health 2010 - August 2013
Suddenlink Communications 2003 - 2010
Charter Communications 1999 - 2003
Skills
Supply Chain, Purchasing, Procurement, Process Improvement, PeopleSoft, ERP, Project Management, Business Process..., Business Process, Business Analysis, Vendor Management, Cross-functional Team..., Procure-to-Pay, Contract Management, Analysis, Supply Chain Management, Sourcing, Materials Management, Program Management, Software Documentation, Change Management, Forecasting, Inventory Management, ERP Implementations, ITIL Certified, Operations Management, PeopleSoft Financial, Accounts Payable, Accounts Receivable, Esettlements, General Ledger, Functional Training, Functional Testing, Functional Documentation, Oracle Supplier Network, Asset Management
Education
Lindenwood University
BA, Business Administration
United Group Services, Inc. June 2015 - Present
Suddenlink Communications 2011 - June 2015
Skills
Account Management, Marketing, Broadband, Customer Service, Direct Sales, Sales, Solution Selling, Telecommunications, VoIP, Wireless, Salesforce.com
Education
Mountwest Community and Technical College 2014 — 2016
Electronics Technology
Morehead State University 1999 — 2004
Bachelor of Arts (B.A.), Communication and Media Studies
Lindale Independent School District January 2015 - Present
Lindale Independent School District August 2013 - January 2015
L/P Insurance Services October 2010 - May 2012
Suddenlink Communications June 2006 - October 2010
ThyssenKrupp February 2004 - June 2006
Skills
Insurance, Account Management, Customer Service, Property & Casualty..., Sales, Commercial Insurance, Workers Compensation, Training, Brokers, New Business Development, Telecommunications, Troubleshooting, Sales Management, Telephony, Strategic Planning, Call Centers, Administrative..., Human Resources, Hospitality Management, Dispatching, Staff Development, Federal Programs
Education
LeTourneau University 2014 — 2018
World Wide Technology 2015 - Present
Panera Bread March 2014 - March 2015
Ameren August 2013 - March 2014
Charter Communications June 2013 - August 2013
Suddenlink Communications November 2012 - May 2013
AT&T January 2010 - November 2012
Anheuser-Busch October 2008 - March 2009
Charter Communications January 2008 - June 2008
AT&T July 2006 - January 2008
Federal Reserve Bank of St. Louis 1987 - 2004
Skills
Vendor Management, Process Improvement, Leadership, Java, Business Analysis, Project Management, Oracle, Management, Data Center, Testing, Requirements Analysis, Software Project..., SDLC, Program Management, Analysis, PMP, Integration, Visio, Java Enterprise Edition, Databases, Networking, Information Technology, Business Intelligence, IT Management, IT Strategy, ITIL, Servers, SharePoint
Education
St. Louis Community College 1990 — 1992
Associates, Information Technology
West Virginia State University 1981 — 1984
General Business Studies
Marshall University 1979 — 1980
General Business Studies
Suddenlink Communications August 2014 - Present
Suddenlink Communications April 2014 - August 2014
DH Medical November 2013 - June 2014
Harbor Hospice June 2013 - November 2013
Full time mother October 2012 - June 2013
HealthSouth May 2012 - October 2012
Novartis May 2006 - May 2012
Sciele Pharma September 2004 - May 2006
PDI, Inc. September 2003 - September 2004
Mid-State Supply Company 1998 - 2002
Skills
Pharmaceutical Sales, Endocrinology, Product Launch, Cardiology, Marketing, Pharmaceutical Industry, Hospital Sales, OB/GYN, Diabetes, Hypertension, Selling Skills, Market Access, Sales Presentations, Primary Care, New Business Development, Nephrology, Sales Effectiveness, Urology, Managed Care, Neurology, Internal Medicine, Healthcare, Medicine, Pharmaceutics, Account Management, Clinical Research, Medical Devices, Rheumatology, Sales, Sales Management, Leadership, Customer Service, Sales Force Development, Team Building, Direct Sales, Cold Calling, Training
Education
Louisiana State University 1994 — 2002
Bachelor of Science (BS), Business Administration and Management, General
Louisiana State University-Alexandria 1994 — 2002
Associate of Science (A.S.), Business Administration
Walmart Distribution Center March 2015 - Present
VWR August 2012 - November 2014
QVC October 2011 - April 2012
Suddenlink Communications January 2006 - May 2011
United States Marine Corps January 2002 - May 2008
Skills
Management, Logistics, Transportation, Supply Chain Management, Supply Chain, Operations Management, Purchasing, Warehousing, Inventory Management, Shipping, Inventory Control, Customer Service, SAP, Forecasting, Microsoft Excel, Procurement, GMP, Leadership
Education
Nash Community College 2011 — 2015
Associate's Degree, Information Technology
Ameriprise Financial Services, Inc. March 2013 - Present
Ameriprise Financial Services, Inc. March 2013 - Present
Northside Chrysler October 2012 - February 2013
Edward Jones July 2010 - October 2012
Edward Jones Investments July 2010 - October 2012
Plateau Electric Inc April 2009 - July 2010
Suddenlink Communications April 2007 - April 2009
Skills
Financial Advisory, Financial Planning, Electrical Engineering, Computer Hardware, Computer Repair, A+ Certified, Broadband Networks, IP Networking, Network Operations, Computer Science, Cell Phone Repair, Mobile Communications, Broadband Technician, Cat5, Cable Modems, DSL, Wireless Networking, Office Management, Electrician, Web Design, eBay, Microsoft Office, Dreamweaver, JavaScript
Education
Mountain State University 2006 — 2007
Information Technology
Mountain State University
Bachelor of Science, Information Technology & Business Management
West Virginia Institute of Technology
Bachelor of Science, Electrical Engineering & Computer Science
Greater Beckley Christian School 2000 — 2005
High School Diploma
West Virginia University Institute of Technology
Associate's degree, Electrical Engineering / Computer Science
NBM Metals January 2015 - Present
Suddenlink Communications July 2013 - April 2014
The Jambalaya News November 2012 - June 2013
Sasol North America January 2012 - April 2012
The O'Carroll Group September 2011 - December 2011
House of Blues September 2008 - April 2009
national chain of retail stores headquarted July 2003 - March 2008
Electronics, The Galleria July 1997 - July 2003
Skills
Retail, Sales, Microsoft Office, Management, Shipping, Lighting, Supply Chain, Consumer Electronics, Printers, Electronics, Fine Art, Customer Service, Inventory Management, Marketing, Social Media, Event Management, Advertising, Event Planning, PowerPoint, Marketing Strategy, Press Releases, Budgets, Public Relations
Education
McNeese State University 2009 — 2012
Bachelor of Science (B.S.), Mass Communication/Public Relations
San Jacinto College 1990 — 1993
English Language and Literature, General
Clear Lake High School 1986 — 1990
High School Diploma
Caddo Parish School Board 2011 - Present
Bossier Parish Community College January 2012 - 2012
G4S Justice Services, LLC November 2010 - December 2011
GameStop October 2009 - January 2011
Suddenlink Communications April 2009 - July 2009
Twin Cities Development February 2008 - December 2008
Skills
Team Building, Management, Leadership, Product Development, Teaching, Negotiation, Arbitration, Entrepreneurship...
Education
Centenary College of Louisiana 2014 — 2016
Master of Business Administration (M.B.A.), Entrepreneurial and Small Business Operations
Saint Johns River State College 2010 — 2010
Professional Teaching Certification, Education
Louisiana State University 2002 — 2007
B.A., English & History
Suddenlink Communications April 2011 - Present
Charter Communications August 2009 - April 2011
Charter Communications September 2007 - August 2009
Charter Communications June 2002 - September 2007
Skills
Management, Leadership, Data Analysis, Financial Analysis, Telecommunications, Forecasting, PeopleSoft, Accounting, Process Improvement, Budgets, Analysis, General Ledger, Auditing, Team Building, Operations Management, Invoicing, Internal Audit, Financial Modeling, Mergers & Acquisitions, Start-ups, Sarbanes-Oxley Act, General Awesomeness, Mergers
Education
Washington University in St. Louis - Olin Business School 2010 — 2012
MBA
University of Missouri-Saint Louis 2008 — 2009
B.S., Accounting
Maryville University of Saint Louis
Maryville University of Saint Louis
Maryville University of Saint Louis
Maryville University of Saint Louis
Suddenlink Communications December 2011 - Present
Coach-Net May 2010 - February 2011
US Army April 2008 - November 2009
Skills
Microsoft Excel, Microsoft Word, ICOMS, TOA, Microsoft Office, Call Centers, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Outlook, Team Leadership, Troubleshooting, VoIP
Education
Mohave Community College 2009 — 2015
Associate of Arts and Sciences (A.A.S.), Social and Behavioral Studies
Monsanto September 2012 - Present
Suddenlink Communications March 2006 - September 2012
EnSafe 2002 - 2005
International Paper 2001 - 2002
Dell 1998 - 2001
Skills
Microsoft App-V, Wise Script, Altiris, Wise Packaging Studio, Application..., Troubleshooting, SCCM, Application Packaging, Virtualization, Windows 7, Software Documentation, Scripting, Active Directory, Windows XP Pro, System Deployment, Group Policy
Education
Middle Tennessee State University 1995 — 1999
Global Capacity ( formerly MegaPath) January 2015 - Present
MegaPath Inc. September 2009 - December 2014
Suddenlink Communications October 2007 - September 2009
McLeodUSA October 1992 - October 2007
Skills
SaaS, Account Management, Sales Operations, Selling, B2B, Sales Management, SIP Trunking, VoIP, Pricing, Customer Satisfaction, Co-location, New Business Development, Long Distance, Data Services, Dark Fiber, Direct Sales, Sales Force, Solution Selling, Sales, Managed Services
Education
Missouri State University 1976 — 1979
Bachelor of Science (BS), Marketing/Marketing Management, General
Missouiri Western State University 1975 — 1976
Suddenlink Communications September 2013 - Present
Suddenlink Communications January 2012 - September 2013
Suddenlink Communications January 2008 - December 2011
Suddenlink Communications January 2006 - December 2007
Suddenlink Communications December 2004 - December 2005
A.G. Edwards & Sons, Inc. January 2003 - December 2004
Skills
Telecommunications, Management, Leadership, Integration, Budgets, Vendor Management, Team Building, Troubleshooting, Project Planning, Process Improvement, Strategic Planning, Customer Service, PeopleSoft, Information Technology, Strategic Partnerships, Strategy, Provisioning, Team Leadership, Cross-functional Team..., Project Management, Budgeting, Databases, Planning, Customer Relations, Requirements Analysis, Administration, Mentoring, Coaching, Salesforce.com, Ericsson OSS
Education
Missouri Baptist University 1995 — 1999
BS
Suddenlink Communications January 2011 - Present
Savvis November 1998 - January 2011
TEKsystems July 1997 - November 1998
Enterprise Leasing Company May 1994 - June 1997
Skills
Cloud Computing, Data Center, Information Technology, Disaster Recovery, Project Management, Management, Business Development, Networking, Virtualization, Call Centers, Leadership, Vendor Management, Firewalls, Managed Services, SharePoint, Servers, Business Intelligence, ITIL, Process Improvement, Active Directory, Integration, Switches, Cisco Technologies
Education
Maryville University of Saint Louis
Bachelor of Science, Management
Society of Information Management, Regional Leadership Forum
NECA April 2008 - May 2015
Suddenlink Communications 2006 - 2008
ANPI 2004 - 2006
Washington Mutual 2003 - 2005
Sagem.com December 1999 - November 2003
Poka Lambro Telephone 1993 - 1999
Skills
Telecommunications, Wireless, VoIP, Integration, Telephony, Network Design, Business Development, Strategic Planning, Budget, Team Building, Program Management, Project Management, Project Planning, Change Management, Process Improvement, Broadband, Team Leadership, Customer Service, Analysis, New Business Development, IP, Start-ups, Account Management, Switches, Business Planning, Negotiation, Leadership, Leadership Development, Mobile Devices, Cellular Communications, Carriers, Cross-functional Team..., SIP, Product Management, Operations Management, Vendor Management, Budgets, Networking, Contract Negotiation
Education
Southern Methodist University 1991 — 1994
Graduate, Finance
Lubbock Christian University 1984 — 1985
BS, Accounting
Texas Tech University 1979 — 1982
N/A, Accounting
Cox Communications March 2012 - October 2012
Suddenlink February 2010 - November 2010
Suddenlink Communications 2010 - 2010
AT&T December 2005 - June 2008
Education
Gladewater High School
Mid-America Christian University
Tyler Junior College
Tech Team, LC January 2012 - Present
True VoIP October 2014 - Present
Suddenlink Communications June 2013 - May 2014
Triggerfish Corporation March 2009 - December 2011
The Meat Market May 2007 - December 2008
Gordon's Jewelers November 2005 - April 2007
Murphy Family Venture 2004 - 2005
Missouri State University August 2001 - November 2004
Pittsburg State University August 1999 - May 2001
Murphy Farms April 1995 - May 2000
Skills
Customer Service, Management, Business Analysis, Customer Satisfaction, Business Development, Strategic Planning, VoIP, Hosted Voice, Symantec Antivirus, Cisco Certified, Cisco VoIP, Barracuda Spam Filter, Offsite Backup, Hosted Microsoft..., SIP, Telephony, Telecommunications, Direct Sales, Process Improvement, Servers, Leadership, Social Media, Public Speaking
Education
Missouri State University 2001 — 2005
MBA, Business, I/O Psychology
Pittsburg State University 1998 — 2001
BA, Psych with Business Minor
Nevada 1994 — 1997
Diploma
Dowd YMCA April 2015 - Present
Toys & Co. September 2013 - January 2015
Hispanic Life Media July 2012 - February 2014
Suddenlink Communications October 2010 - August 2012
KTXS TV ABC May 2007 - August 2009
KBIM TV CBS January 2005 - May 2007
KTAB/KRBC June 2004 - January 2005
Skills
Sales, New Business Development, Marketing, Salesforce.com, Selling, Account Management, Budgets, Microsoft Office, Sales Management, Microsoft Word, Media Planning, Customer Service, Microsoft Excel, Marketing Management, Sales Presentations, Media Relations, Sales Operations, Organizational Design, Organizational..., Advertising, Management
Education
Midwestern State University
Business, Management, Marketing, and Related Support Services
Odessa Jr. College
Suddenlink Communications February 2014 - Present
AdvoCare April 2013 - Present
Sprint-The Customer Center November 2013 - February 2014
Sprint January 2008 - April 2013
Sprint January 2008 - April 2013
Skills
Customer Satisfaction, Leadership Development, Sales Management, Management, Sales, Retail, Time Management, Recruiting, Training, Budgets, Customer Service, Leadership, Coaching, Process Scheduler, Customer Retention, Customer Experience, Call Centers, Sales Operations
Education
Impact Perfomance and Fitness 2013 — 2013
Certified PFTA Personal Trainer, Personal development, Health & Physical Education
Navarro College 2006 — 2009
Waxahachie High School
Suddenlink Communications June 2010 - September 2011
Suddenlink Communications June 2010 - September 2011
EMBARQ June 2006 - December 2006
Verizon July 2003 - December 2003
Ashlar Financial June 2002 - December 2002
Personalized Communications Inc December 2001 - May 2002
Education
Navarro College 2011 — 2013
A.A.S., Multimedia Technology
Trinity Valley Community College 1997 — 1998
O'Reilly Auto Parts August 2014 - Present
Enterprise Rent-A-Car June 2014 - August 2014
O'Reilly Auto Parts May 2012 - May 2014
Missouri State University February 2011 - May 2012
Suddenlink Communications June 2011 - August 2011
Skills
Java, Hibernate 3.1, Spring, jQuery, JavaScript, PHP, Struts, C++, DB2, Apache, Tomcat, User Experience, Web Applications, SQL, HTML, CSS
Education
Missouri State University 2009 — 2012
Bachelor, Computer Science
Suddenlink Communications July 2011 - Present
Whiskey Creek November 2007 - June 2011
Hampton Inn May 2002 - March 2007
Tharaldson Lodging 1999 - 2002
Ramada Inn 1993 - 1999
Skills
Coaching, Time Management, Human Resources, Call Center, Hospitality Management, Hospitality, Budget, Customer Service, Inventory Management, Sales, Employee Relations, Team Building, Outlook, Training, Customer Satisfaction, Advertising, Operations Management, Account Management, Forecasting, Management
Education
Missouri Western State University 1990 — 1994
BS, Human Resources
Server@Work, LLC September 2015 - Present
Trossi November 2013 - Present
InfoTECH Solutions, LLC April 2012 - September 2015
Invenio Marketing Solutions August 2011 - December 2011
MyITpros April 2011 - July 2011
National Networks August 2008 - April 2011
Suddenlink Communications October 2006 - August 2008
Skills
Virtualization, TCP/IP, Disaster Recovery, Servers, Network Security, Windows Server, Active Directory, Firewalls, VoIP, Security, Oracle, Ethernet, Microsoft SQL Server, Wireless, IP, Network Design, Cisco Technologies, DOCSIS, Data Center, MPLS, IIS, Networking, Network Administration, Wireless Networking, Group Policy, Hardware, Windows, DNS, Operating Systems, Microsoft Exchange, Software Installation, Windows 7, VMware
Education
McNeese State Univeristy 2000 — 2002
Electrical Engineering
Louisiana State University 1998 — 1999
Engineering
TradeNet Publishing, Inc. July 2015 - Present
News-Press & Gazette Company January 2013 - Present
Suddenlink Communications August 2011 - January 2013
American Angus August 2010 - August 2011
Heartland Health Centers December 2009 - August 2010
Boehringer Ingelheim Vetmedica October 2009 - December 2009
News-Press & Gazette Company February 2009 - September 2009
News-Press & Gazette Company February 2004 - January 2009
Skills
Event Planning, Social Media Marketing, Social Networking, Social Media, Online Advertising, Public Relations, Publishing, Digital Media, Editing, Newspapers, Direct Mail, Publications, Marketing Strategy
Education
Missouri Western State University 1983 — 1987
Associate of Science, Paralegal
Allegiance Communications October 2009 - Present
DirecTECH Southwest July 2006 - December 2008
Multiband June 2006 - November 2008
Cebridge Connections September 2004 - June 2006
Suddenlink Communications August 2004 - June 2006
DirecTV October 2001 - September 2004
AT&T Broadband April 1997 - February 2001
TCI January 1996 - April 1997
TV Cable February 1991 - September 1995
Education
Louisiana Tech University 1983 — 1987
Bachelor of Science, Business Administration, Marketing Option
Marshall High School 1980 — 1983
ADT September 2015 - Present
AT&T January 2015 - August 2015
Texas Department of State Health Services July 2014 - January 2015
Suddenlink Communications June 2012 - December 2013
Suddenlink Communications July 2004 - June 2012
Skills
Broadband, Telecommunications, Troubleshooting, Customer Service, Training, Networking, Customer Satisfaction, Team Leadership, Technical Support, Management, Managed Services, Process Improvement, Supervision, Technical Leadership, Process Management, Human Resources, Sales Management, Employee Management, DOCSIS, Cabling, Fiber Optics, Optical Fiber, Telephony, VoIP, Wireless, Project Management, Security, Security Management, Digital Electronics, CCTV, IP CCTV, Alarm Systems
Education
Texas State Technical College Waco 2000 — 2000
Machine Tool Technology/Machinist, 4.0
Mclennan Community College 1999 — 1999
Human Resources Management/Personnel Administration, General, 4.0
Navarro College 1999 — 1999
Mental Health Counseling/Counselor, 3.6
Suddenlink Communications June 2015 - Present
United States Army August 2003 - Present
Datcom LLC August 2014 - May 2015
Mercy Ships March 2014 - May 2014
Teen Mania Ministries May 2010 - March 2014
Lake Ronel Oil Company November 2009 - May 2010
Teen Mania Ministries January 2008 - October 2009
Wal-Mart April 2003 - December 2006
Marshall School District August 2001 - May 2003
Skills
Active Directory, Networking, Call Center, Microsoft Excel, Outlook, Blackberry Enterprise..., Routers, Network Engineering, Cabling, Microsoft Exchange, Microsoft Word, CCNA, Cisco Technologies, Switches, Avaya, Call Centers, System Administration, Help Desk Support, Firewalls, Computer Hardware, Technical Support, Network Architecture, Management, Network Administration, Wireless Networking, Cisco Certified, Windows Server, SharePoint, Operating Systems, TCP/IP, Network Security, VoIP, Network Design, Catalyst Switches, Security, Microsoft SQL Server, Team Leadership, Administration, Leadership, Training, IT Management, Infrastructure, IT Operations, DHCP, Time Management, DNS, Windows XP, Windows 7, OS X, Computer Repair
Education
Liberty University
Multidisciplinary Studies
State Fair Community College 2003 — 2006
in 2006 with AAS
Marshall High School 1999 — 2003
Suddenlink Communications July 2015 - Present
Hess, Stewart, & Campbell November 2014 - May 2015
Enterprise Rent-A-Car May 2014 - November 2014
Somerville & Company, P.L.L.C. January 2014 - April 2014
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Management, Public Speaking, Research, Project Management, Leadership
Education
Marshall University 2013 — 2015
Bachelor’s Degree, Accounting, 3.67
Marshall University 2009 — 2011
Master of Business Administration (M.B.A.), 3.91
Marshall University 2002 — 2006
Bachelor's Degree, Finance, 3.71
Coldwell Banker Gallerie Realty August 2015 - Present
Suddenlink Communications October 2014 - Present
Skills
Social Networking, Small Business, Business Development, Social Media Marketing, Strategic Planning, Sales, Entrepreneurship, Team Building, Public Speaking
Education
Valdosta State University
Montgomery County Community College
Third Generation June 2008 - Present
Suddenlink Communications January 2008 - June 2008
Office Depot July 2005 - January 2008
Skills
Windows Server, Software Installation, VoIP, Networking, Telephony, IP, Watchguard, Switches, Routers, Virtualization, Network Design, Sonicwall, Network Engineering, VPN, LAN-WAN, Technical Support, Cisco IOS, Microsoft Certified..., Call Centers, MCSA, Wireless Networking, Computer Hardware, Firewalls, Cisco Routers, WAN, Wireless
Education
Pittsburgh Technical Institute 2008 — 2010
Certification Program, Microsoft Network Professional
Montgomery College 2003 — 2005
Associate of Arts, General Studies
Suddenlink Communications July 2011 - Present
South Charleston Chamber of Commerce April 2011 - June 2011
WV Women's Commission February 2009 - March 2011
Marshall University June 2008 - May 2009
WV Department of Agriculture June 2002 - February 2009
Skills
Human Resources, Payroll, PowerPoint, Research, Training, Event Planning, Recruiting, Data Entry, Employee Relations, Management, Interviews, Temporary Placement, Leadership, Customer Service, New Hire Orientations, Microsoft Office, Public Speaking
Education
Marshall University 2008 — 2009
MS, Human Resource Management
West Virginia Wesleyan College 2004 — 2008
MBA,BS, Accounting
The School Communications Agency November 2014 - Present
Suddenlink Communications January 2014 - Present
Viasystems May 2011 - January 2014
Viasystems March 2010 - May 2011
HD Supply April 2009 - March 2010
PricewaterhouseCoopers September 2006 - April 2009
Skills
Entrepreneurship, Advertising, Customer Service, Communications, Employee Training, Team Leadership, Presentations, Strategic Planning, Financial Reporting, Process Improvement, SEC Filings, GAAP, Auditing, CPA, 10K, 10Q, Financial Modeling, Process Development, Microsoft Excel, Financial Analysis, Forecasting, Accounting, Sarbanes-Oxley Act, Internal Controls, Variance Analysis, Sales Reporting, Sales Analysis, Big 4, Financial Accounting, Management, External Audit, General Ledger, Corporate Finance, Contract Review, Decision Support, Software Implementation, Mergers & Acquisitions, Due Diligence, Intercompany Accounting, Monthly Close, Capital Expenditure..., Financial Forecasting, Financial Management, Revenue Analysis, Regulatory Compliance, KPI Reports
Education
Saint Louis University 2005 — 2006
Master's Degree, Accounting, 4.0
Saint Louis University 2003 — 2005
Bachelor's Degree, Accounting, 3.98
Marquette University 2002 — 2003
Accounting
DeSmet Jesuit High School 1998 — 2002
Suddenlink Communications March 2014 - Present
Marietta College January 2013 - March 2014
City of Marietta November 2009 - January 2012
Skills
Budgets, Grant Writing, Strategic Planning, Community Development, Oral & Written..., Payroll, Grants, Department Budgeting, Microsoft Office, Organization, Account Reconciliation, Invoice Processing, Document Management, Traffic Coordination, Media, Event Planning
Education
Marietta College 2007 — 2009
Bachelor of Arts (B.A.), Marketing
Washington State Community College 2005 — 2007
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Morongo resort casino 2013 - 2014
Suddenlink Communications February 2011 - March 2013
Skills
Customer Service, Sales
Education
Moorpark College
Equifax Workforce Solutions December 2014 - Present
Axis Worldwide Supply Chain and Logistics 2014 - 2014
Mortgage Returns 2013 - 2014
Sigma Aldrich 2011 - 2012
Cobridge Communications, LLC February 2010 - July 2011
Meridian Electric Company 2011 - 2011
Brown Smith Wallace 2008 - 2010
Suddenlink Communications 2008 - 2008
Skills
Marketing Communications, Advertising, Market Research, Marketing, CRM, Business Development, Public Relations, Social Media, Product Development, Event Management, Direct Mail, Strategic Planning, Management, Forecasting, Project Planning, Project Management, Internal & External..., Marketing Strategy, Marketing Management, Email Marketing, Product Marketing, Reporting & Analysis, Graphic Design, Trade Shows, Conference Coordination, Message Development, Budget Monitoring, Solution Implementation, Brand Implementation, Brand Development, Email Strategy, Email Newsletter Design, Direct Mail Campaigns, Direct Mail Pieces, CRM databases, Project Coordination, Customer Retention, Customer Satisfaction, Leadership, Strategy, Start-ups, Product Launch, Internal Communications, Market Analysis, Lead Generation, Integrated Marketing, Sales, Customer Service, Account Management, Negotiation
Education
Maryville University of Saint Louis
Bacholer of Arts in Communication, Communication/ Marketing minor
Lindbergh High School
University of Missouri-Columbia
Hastings Entertainment Inc. October 2014 - April 2015
USA 800 October 2012 - January 2014
Suddenlink Communications November 2011 - July 2012
Dollar General February 2011 - November 2011
Skills
Customer Service, Drawing, Eye for Details, Animals, Cleaning, Cashiering, Typing, Computer Graphics, Computer Navigation, Janitorial, Sanitation, Telecommunications, Machine Operation, Bookkeeping, Appointment Scheduling, Technical Support, Microsoft Office, Photoshop, Photography, Journalism, Journal Entries
Education
Missouri Western State University 2009 — 2017
Bachelor's degree, English/Language Arts Teacher Education, Junior
Benton High School 2005 — 2009
General Diploma , General
Suddenlink Communications March 2014 - Present
Innovative Mattress Solutions 2011 - 2014
Innovative Mattress Solutions 2011 - 2012
Manpower Group 2010 - 2011
Verizon Wireless 2002 - 2010
ATT Wireless 1994 - 2000
Education
Marshall University 1993 — 1994
Business
West Virginia State University 1989 — 1991
Business
Monsanto September 2013 - Present
Monsanto March 2011 - September 2013
Monsanto Company September 2010 - March 2011
Suddenlink Communications April 2008 - September 2010
Skills
Solution Architecture, Requirements Gathering, Technical Architecture, Consulting, Project Management, Analytic Problem Solving, People Skills, Technical Writing, Technology Evaluation, Interpersonal..., Team-oriented, Critical Thinking, Motivated self-starter, Technical Leadership, Systems design and..., Solutions Design, Holistic Thinking, Communication Skills
Education
University of Phoenix 2007 — 2009
Master of Information Systems, Management Information Systems, General
Lindenwood University 1997 — 2000
Bachelor of Arts (B.A.), Information Technology
Havasu Regional Medical Center July 2012 - Present
Suddenlink Communications November 2011 - June 2012
Skills
Group Policy, Active Directory, MEDHOST, Help Desk Support, NextGen, DHCP, Troubleshooting, BMC Remedy, Service-now.com, Printers, Windows 7, VPN, Routers, DNS, Software Installation, Technical Support, Computer Hardware, Windows Server, Network Administration, Windows XP, MEDHOST EDIS
Education
Mohave Community College 2010 — 2015
Associate of Arts and Sciences (AAS), Systems Administration
Re/Max Professionals of St Joseph March 2015 - Present
NWMO Children's Advocacy Center 2012 - Present
NWMO Children's Advocacy Center June 2014 - Present
Professional musician and performer 2005 - Present
Suddenlink Communications February 2014 - March 2015
Missouri Western State University--St. Joseph, MO January 2011 - December 2013
Missouri Western State University--St. Joseph, MO 2013 - 2013
Missouri Western State University--St. Joseph, MO 2012 - 2013
Missouri Western State University--St. Joseph, MO 2012 - 2013
Skills
Social Media, Public Relations, Marketing, Public Speaking, Photoshop, AP Style, Storytelling, Sales, Advertising, Research, Time Management, Real Estate, Project Planning, Advertising Sales, Commercial Real Estate, Residential Homes, Contract Negotiation, Problem Solving, Motivational Speaking, Marketing Strategy, Theatre, Bass, InDesign, Live Sound, Adobe Creative Suite, Musicians, Music Production, Music Education, Pro Tools, Photography, Writing, Facebook, Press Releases, Event Planning, Social Networking, Band, Video Editing, Creative Writing, Editing, Music
Education
Missouri Western State University 2009 — 2013
Bachelor of Science (B.S.), Speech Communications with Public Relations Concentration
Missouri Western State University 2009 — 2013
Music Minor
Suddenlink Communications October 2006 - Present
Walmart January 2003 - January 2006
U.S. Army November 1998 - November 2002
Education
Missouri State University 1994 — 1998
N, Computer science
Suddenlink Communications October 2014 - Present
Enterprise Rent-A-Car January 2013 - May 2014
Volvo Construction Equipment May 2011 - December 2011
Computer & Technology Solutions June 2006 - May 2011
CompuTech Hosting November 2003 - August 2006
Skills
Java, JavaScript, PHP, MySQL, Software Development, SQL, Hibernate, Web Services, Java Enterprise Edition, Software Engineering, XML, Unix, C++, Spring, CSS, Agile Methodologies, Eclipse, Apache, jQuery, JSP, Struts, Tomcat, J2EE Application..., PEAR, JUnit, Node.js, Chinese, Maven, Ant, Subversion, IntelliJ IDEA, Drupal, Splunk, Bamboo, Requirements Analysis, Business Analysis, Httpd, Perl, Shell Scripting, Bash, Ksh, NetApp
Education
University of Missouri - St. Louis
BS, Computer Science
南京大学 2009 — 2010
Chinese Language and Literature
Suddenlink Communications June 2003 - Present
Skills
Telecommunications, Management, Leadership, Wireless, Customer Service, VoIP, Networking, Sales, Troubleshooting, Team Building, IP, Account Management, Product Management, Training
Education
Marshall University 1994 — 2000
Bachelor of Science (BS), Parks, Recreation and Leisure Studies
Suddenlink Communications February 2014 - Present
HEB June 2013 - February 2014
Wegmans Food Markets December 2007 - May 2013
Niagara Frontier Transportation Authority January 2010 - May 2010
Skills
Organization, Event Planning, Marketing Communications, Social Media Marketing, Microsoft Office, Microsoft Excel, Public Relations, Customer Service, Public Speaking, Photoshop, Mac, Facebook, Leadership
Education
Medaille College 2006 — 2010
Bachelor's degree, Mass Communication/Media Studies
CenturyLink April 2013 - Present
Pulse Broadband March 2011 - Present
Suddenlink Communications 2003 - April 2011
Skills
Marketing Strategy, Product Management, New Business Development, Telecommunications, Sales Management, Strategic Partnerships, Strategic Planning, Product Marketing, Sales Channel..., Indirect Sales Channels, Online Marketing, Website Monetization, Search Analysis, Competitive Analysis, Data Analysis, Business Strategy, Strategy, Leadership, Contract Negotiation, VOD, Telephony, Digital Marketing, Business Development, Team Building, Broadband, Direct Marketing, IP, CRM, Account Management, Product Development, Management, Wireless, Customer Retention, Solution Selling, Customer Acquisition, Cable Television, P&L Management, Cross-functional Team..., Lead Generation, IPTV, Call Centers, Start-ups, Mobile Devices, Salesforce.com, Business Planning, SaaS, Direct Sales, Forecasting, Executive Management, Operations Management
Education
Missouri State University 2001 — 2005
Suddenlink Communications April 2015 - Present
Confidential January 2015 - Present
Aspect Software May 2013 - January 2015
Cole & Company, P.C. April 2014 - September 2014
Rose International September 2012 - March 2013
River City Casino September 2011 - September 2012
University Housing at SIUE July 2009 - May 2011
Maritz June 2010 - September 2010
Skills
Interviews, Screening Resumes, Recruiting, Applicant Tracking..., Onboarding, Performance Management, Leadership, Organizational..., Training, Human Resources, Microsoft Office, Structured Interviews, Exit Surveys, Succession Planning, Technical Recruiting, HRIS, Personnel Management, Communication, SPSS, Behavioral Interviewing, Employee Benefits, Conflict Management, Psychology, Statistics, SurveyMonkey, Deferred Compensation, Infinium, Staff Supervision, Resume Writing, Hiring, Job Descriptions, Team Leadership, Management, Industrial /..., Survey Development, Survey Monkey, Statistical Analyses, Corporate Recruiting, Process Improvement, Employment Law, Technical Writing, Talent Acquisition, Employee Relations, Talent Management
Education
Southern Illinois University, Edwardsville 2009 — 2011
Master of Arts, Industrial/Organizational Psychology
Missouri State University 2006 — 2009
Bachelor of Science, Psychology
Suddenlink Communications March 2015 - Present
Alamo Scientific Inc. April 2013 - Present
King Systems Corp September 2005 - March 2013
Southern Anesthesia & RT Services August 1990 - August 2005
Rapides Health Services May 1985 - August 1990
Skills
Consultative Selling, Medical Devices, Sales Management, Hospitals, Surgery, Computer Literate, Surgical Instruments, Disposables, Trade Shows, Orthopedic, Operating Room, Surgeons, Urology, OB/GYN, Cold Calling, Selling, Interventional..., Anesthesia, Capital Equipment, Sales Force Development, Healthcare, Market Development, Cross-functional Team..., Medical Sales, Vascular, Product Launch, Capital Equipment Sales, Interventional Radiology, Operating Room Sales, ISO 13485, ENT, Product Marketing, Cardiology, Cath Lab, Surgical Device Sales, Sales Operations, Biologics, Podiatry, Durable Medical..., Critical Care, Neurosurgery, Stents, Sales Process, Pacemakers, Vascular Surgery, Biomedical Engineering, Cardiac Surgery, General Surgery, Medical Equipment, Endoscopy
Education
Louisiana College 1980 — 1984
Bachelor of Science (BS), Business Management/Economics
Railex May 2014 - Present
AGCO Corporation January 2013 - May 2014
The GSI Group, Inc. April 2012 - May 2014
Express Scripts June 2010 - April 2012
Express Scripts August 2009 - June 2010
Suddenlink Communications August 2007 - August 2009
Pinnacle Entertainment August 2006 - May 2007
Brewer Science June 2001 - May 2005
Skills
Economics, Product Development, Forecasting, Segmentation, Marketing Research, Pricing, Strategic Planning, Business Analysis, Marketing Strategy, Data Analysis, Business Strategy, Market Research, Analytics, Product Management, Game Theory, Financial Economics, Applied Econometrics, Statistical Programming, Business Case..., Price Setting, Marketing, Leadership, Budgets, Market Pricing, Pricing Strategy
Education
UNIVERSITY OF MISSOURI - ST. LOUISSt 2009 — 2012
Master of Arts, Economics; Econometrics
Washington University in St. Louis - Olin Business School 2007 — 2009
MBA, Concentration: Quantitative Marketing and Finance
McNeese State University 2005 — 2006
BS, Marketing - Consumer Behavior
Suddenlink Communications September 2013 - Present
Milhouse & Neal, LLP November 2006 - June 2013
Pulaski Bank May 2006 - November 2006
RubinBrown LLP February 2006 - April 2006
Susan Mlynarczyk, CPA December 2003 - January 2006
Skills
Tax Preparation, General Ledger, QuickBooks, Accounting, Financial Reporting, Financial Statements, Auditing, Tax Returns, Income Tax, Account Reconciliation, Journal Entries, Financial Accounting, Accounts Receivable
Education
Maryville University of Saint Louis 2003 — 2007
Bachelor of Science (BS), Accounting
FedEx 2015 - Present
Suddenlink Communications 2014 - Present
Patton's Fine Jewelry Store 2013 - 2014
Renaissance Home For Youth 2007 - 2012
Skills
Microsoft Office, Management, Sales, Leadership, Retail, Strategic Planning, Servant Leadership, Customer Service, Youth Counseling
Education
Louisiana State University-Alexandria
Results Radio December 2008 - Present
Results Radio December 2008 - Present
WVU Parkersburg January 2012 - Present
Suddenlink Communications March 2004 - November 2008
Rotary International January 1999 - July 2006
Skills
Advertising, Radio, Marketing Communications, Sales, New Media, Marketing, Social Media Marketing, Media Planning, Public Relations, Marketing Strategy, Integrated Marketing, Corporate Communications, Social Media, Advertising Sales, B2B, Market Analysis, Web Design, Social Networking, Event Planning, Account Management, Budgets, Media Relations, Event Management, Online Marketing, Copywriting, Creative Direction, Digital Marketing, Digital Media, Market Planning, Press Releases, Radio Advertising, Digital Strategy, Newsletters, Online Advertising, Direct Marketing, Marketing Management, Recruitment Advertising, Graduate Recruitment
Education
Massachusetts Institute of Technology 2011 — 2013
Corporate Ethics
West Virginia University 2005 — 2007
Masters, Corporate Communications
Parkersburg High School
Suddenlink Communications April 2015 - Present
Clay Center for the Arts and Sciences of West Virginia October 2008 - April 2015
Innovative Mattress Solutions September 2002 - October 2008
American Electric Power January 2001 - January 2002
Robinson & McElwee March 1999 - October 2000
NiSource (formerly Columbia Gas Transmission) January 1998 - January 1999
First Data Corporation January 1995 - January 1998
The Coca-Cola Company May 1996 - September 1996
Skills
Human Resources, Employee Benefits, Disciplinary Action, Recruiting, Employee Relations, Performance Management, Strategic Human..., Employment Law..., Personnel Management, Customer Service, Management, Interviews, Budgets, New Hire Orientations, Policy, Performance Appraisal, Leadership, Onboarding, Temporary Placement, Workforce Planning, Benefits Administration, Labor Relations, FMLA, Grievances, Deferred Compensation, Employee Handbooks, Succession Planning, SPHR, HRIS, Union, Job Descriptions, EEO, Talent Management, Employee Engagement, Employment Law, Organizational..., Employee Training, Event Planning, Training, Public Speaking, Team Building, Strategic Planning, Social Media
Education
Marshall University 1989 — 1995
B.A, Industrial; Organizational Psychology
Stonewall Jackson 1986 — 1989
College Preparatory
Opsgility February 2015 - Present
Suddenlink Communications February 2014 - November 2014
D'Andrea Inc. July 2005 - February 2013
CompUSA February 2002 - May 2007
Executive Directions Inc April 1975 - February 2002
Rapidata, Inc. June 1969 - March 1975
Skills
Change Management, Business Development, Sales, Program Management, Process Improvement, Recruiting, Customer Service, Start-ups, Vendor Management, Project Management, Talent Acquisition, Sales Process, Account Management, Strategic Planning, Business Analysis, CRM, Contract Negotiation, Training, Leadership, Business Strategy, Team Building, Cross-functional Team..., Performance Management, Management, Team Leadership, Strategy, Coaching, Management Consulting, Negotiation, Human Resources, Employee Relations, Marketing Strategy, Sourcing, Sales Management, Marketing, Talent Management, Key Account Management, Analysis, Budgets, New Business Development, Public Speaking
Education
LIU Post 1973 — 1975
MBA, Business
Manhattan College 1965 — 1969
BE, Electrical Engineering
C.S. Enterprises Peoplesoft Portal/ Sharepoint AdministratorSuddenlinkApril 2004 - Present
Suddenlink Communications 2004 - Present
Cequel III 2004 - 2006
Skills
Telephony, Managed Services, Broadband, Computer Network..., MPLS, SharePoint, PeopleSoft, Call Center, Cisco Technologies, Optical Fiber, Wireless Networking, VoIP, Technical Support, IP, Telecommunications, Troubleshooting, Visio, T1, Call Centers, LAN-WAN, Product Management, DOCSIS, Switches, Information Technology, Vendor Management, VPN, Ethernet
Education
Missouri State University 1990 — 1995
Safety National Insurance August 2009 - Present
Enterprise Rent-A-Car August 2007 - August 2009
Sanford-Brown College November 2006 - August 2007
SuddenLink Communications 2003 - 2006
Charter Communications 1997 - 2003
Aetna 1983 - 1988
Skills
Training, Process Improvement, SharePoint, Software Documentation, Troubleshooting, Budgets, Telecommunications, Visio, Project Management, Outlook, Team Leadership, Team Building, Microsoft Office, Program Management, Quality Assurance, Customer Service, Management, Vendor Management, Windows, Technical Writing, Insurance, Leadership, System Administration, SQL, Mergers & Acquisitions, Information Technology, Call Centers, Business Analysis, Salesforce.com, Access, Account Management, Requirements Analysis, Microsoft Word, Project Planning, Microsoft Excel, Computer Hardware, Testing, Business Process..., Change Management, Disaster Recovery, Software Installation, SDLC, Analysis, Strategic Planning, MS Project, New Business Development, Business Intelligence, Networking, Team Management, Business Process
Education
Lindenwood University 1993 — 1996
Bachelor, Communications
Saint Charles County Community College 1990 — 1993
Associates, Liberal Arts
Frontier Communications July 2010 - Present
Nortel December 2007 - June 2010
Suddenlink Communications December 2005 - December 2007
U S Air Force 1992 - 1996
U S Air Force 1992 - 1996
U S Air Force 1992 - 1996
U S Air Force 1992 - 1996
Skills
Mad, LAN/WAN, Fiber Optics, Metro Ethernet, MPLS, VoIP, Sales Management, Account Management, Telecommunications, Telephony, Channel, Salesforce.com, Managed Services, Wireless, Enterprise Software, Ethernet, LAN-WAN, Mobile Devices, T1, Solution Selling, Data Center, Broadband, SIP Trunking, IP, Direct Sales, SIP
Education
Marshall University 1996 — 1996
Business Administration, Computer Information Systems
Burch High 1989 — 1992
Suddenlink Communications April 2008 - Present
Bradford & Galt February 2007 - November 2014
Aclara (Formerly DCSI) February 2007 - May 2008
Express Scripts 2003 - February 2007
Ciber 2003 - February 2007
Technology Partners 2001 - 2003
DCSI 2001 - 2003
Ciber 2000 - 2001
Enterprise Rent-A-Car 2000 - 2001
A.G. Edwards & Sons, Inc. 1999 - 2000
Skills
Java Enterprise Edition, SOA, Architecture, Enterprise Architecture, Web Applications, Software Project..., SDLC, Technical Architecture, Application Architecture, Eclipse, Integration, Spring, Java, Tomcat, JavaScript, XML, Enterprise Software, Web Services, Websphere, Agile Methodologies, Weblogic, Unix, Oracle, SOAP, Database Design, JMS, Scrum, Ant, Software Design, PL/SQL, Test Driven Development, SQL, JUnit, JSP, Solution Architecture, Linux, Maven, Struts, REST, AJAX, JBoss Application Server, Web Development, IT Strategy, Subversion, jQuery, Cloud Computing, Software Engineering, Software Development, Architectures, Requirements Analysis
Education
Massachusetts Institute of Technology 1991 — 1995
Ph.D., Particle Physics
Massachusetts Institute of Technology 1987 — 1991
B.S., Physics
Sense Corp April 2007 - Present
Charter Communications May 2013 - February 2014
TricorBraun October 2012 - March 2013
Charter Communications January 2011 - June 2012
Suddenlink Communications January 2010 - December 2010
Centene Corporation September 2008 - January 2010
The Wyman Center June 2008 - August 2008
Charter Communications April 2007 - May 2008
MetLife July 2006 - March 2007
General Electric June 2004 - June 2006
Skills
Data Warehousing, Business Intelligence, Data Modeling, SDLC, ETL, Business Analysis, Business Objects, Analytics, Enterprise Architecture, SharePoint, IT Strategy, SQL, Requirements Gathering, Microsoft SQL Server, Business Process..., Program Management, Project Management, Leadership, Analysis, Requirements Analysis, Integration, Visio, Business Process, Software Project..., Vendor Management, Process Improvement, Consulting, Data Analysis, Management Consulting, PMP, PMO, SSRS, Project Portfolio..., Teradata
Education
Maharishi University of Management
Suddenlink Communications February 2003 - December 2014
Charter Communications March 1993 - January 2003
Skills
Telecommunications, Broadband, Digital Media, Marketing Strategy, Call Centers, Strategic Planning, Product Management, Television, Integrated Marketing, VoIP, Digital Marketing, Wireless, Telephony, Marketing Communications, VOD, Marketing, Broadcast, New Business Development, Start-ups, Account Management, Strategic Partnerships, Strategy, Direct Marketing, Executive Management, Vendor Management, Cable Television, Video, Contract Negotiation
Education
Maryville University of Saint Louis
Bachelor's degree, English Language and Literature, General and Biology
Service Wire Company Central Region ManagerService Wire Company2007 - 2011
Charter Communications February 2004 - July 2008
Suddenlink Communications 2004 - 2008
Skills
Sales Management, Sales, New Business Development, Sales Operations, Marketing, Account Management, Selling, Product Marketing, Key Account Management, Purchasing, Inventory Management, Direct Sales, Manufacturing, Pricing, Contract Negotiation
Education
Marshall University
Executive MBA
Suddenlink Communications August 2007 - Present
Suddenlink Communications 2004 - 2010
Skills
Telecommunications, Customer Satisfaction, Call Centers, Call Center
Education
Murray State University 1988 — 1993
Time Warner Cable Business Class March 2013 - Present
Suddenlink Communications January 2003 - March 2013
AT&T Wireless (Formerly Cingular Wireless) 2000 - 2003
West Telemarketing 1999 - 2000
United States Marine Corps 1992 - August 1998
Skills
Call Center, Telecommunications, Customer Satisfaction, Word, Team Leadership, PowerPoint, Process Improvement, Strategic Planning, Coaching, Excel, Microsoft Office, Sales Management, Leadership Development, Wireless, Selling, Mentoring, Call Centers, Troubleshooting, Customer Service, Solution Selling, Sales, Sales Operations, Cross-functional Team..., Direct Sales, Strategic Partnerships, Training, Project Planning, Team Building, Customer Retention, Telephony, Customer Experience, Operations Management, VoIP, Broadband, Vendor Management, Managed Services, Account Management, Business Analysis, MPLS, Salesforce.com, Contract Negotiation, Microsoft Excel, New Business Development, Management, Budgets, Ethernet, Microsoft Word, Fiber Optics, Security, Leadership
Education
Lubbock Christian University 2005 — 2006
Bachelor's, Organizational Management
Texas Tech University 1998 — 2001
Telecommunications/Mass Communications
Suddenlink Communications November 2013 - Present
Suddenlink Communications June 2012 - November 2013
Suddenlink Communications June 2011 - June 2012
Suddenlink Communications May 2007 - May 2011
Suddenlink Communications December 2002 - May 2007
Skills
Telecommunications, Call Center, Customer Satisfaction, IP, Troubleshooting, VoIP, Broadband, Process Improvement, Customer Service, Call Centers, Operations Management, Computer Network..., Customer Experience, Management, Ethernet, Team Leadership, Telephony, Business Analysis, Networking, Integration, Vendor Management, Budgets, Project Management, Switches, Technical Support, Managed Services, Product Management, Data Center, Training, Leadership
Education
New England College of Business and Finance
Suddenlink Communications 2006 - Present
Education
National University 2003 — 2004
MAHRM, Human Resources Management
National University 2000 — 2003
BBA, Business Administration
Suddenlink Communications 1998 - Present
Skills
Customer Service, Retail, Customer Relations, Telecommunications, Team Leadership, Problem Solving, Supervisory Skills, Word, Excel, PeopleSoft, Microsoft Office, Windows, Administration, Customer Satisfaction, Team Building, Coaching, Selling, Inventory Management, Hiring, Billing
Education
Longview Community College
Suddenlink Communications March 2014 - Present
Suddenlink Communications August 2009 - Present
Suddenlink Communications November 2007 - August 2009
Charter Communications August 2005 - October 2007
Education
Missouri State University 2000 — 2005
Southwest Missouri State University
Bachelor of Science, Psychology; Biology
News-Press & Gazette Company February 2013 - Present
News-Press & Gazette Company April 2012 - February 2013
Suddenlink Communications April 2011 - April 2012
News-Press & Gazette Company June 2001 - April 2011
News-Press & Gazette Company 2001 - February 2006
PM Place Stores Co June 1996 - July 2000
Kmart Corporation September 1995 - June 1996
Skills
Active Directory, Linux, Microsoft SQL Server, Broadband, Fiber Optics, Telecommunications, Call Center, VoIP, IP, Wireless, Cisco Technologies, RF, WAN, Telephony, MySQL, Routers, Software Installation, Servers, Windows Server
Education
Missouri Western State University 1990 — 1994
BS, Computer Science
CenturyLink Technology Solutions June 2015 - Present
CenturyLink Technology Solutions December 2014 - June 2015
Washington University in St. Louis June 2014 - December 2014
Suddenlink Communications February 2014 - June 2014
Answers.com January 2013 - January 2014
Elsevier November 2006 - February 2013
XO Communications May 2006 - November 2006
Savvis March 2005 - February 2006
CDM Sports 2003 - 2005
Primary Network 2000 - 2003
Skills
System Administration, Hosting, Unix, Network Administration, Apache, Solaris, Linux, Troubleshooting, Firewalls, Operating Systems, VMware ESX, VMware, Clustering, Red Hat Linux, Servers, FTP, Windows, Cisco, Perl, DNS, Shell Scripting, Tomcat, Technical Support, Integration, Virtualization, Networking, TCP/IP, Data Center, IIS, Cloud Computing, Windows Server, High Availability, Bash, Active Directory, Disaster Recovery, VPN, DHCP, Cisco Technologies, Technical Documentation, Project Management, Logistics Management, Cluster
Education
Saint Louis University 2013 — 2018
English Language and Literature, Liberal Arts, Web Technologies
St. Louis Community College 2011 — 2012
N/A, General Studies/Transfer
Webster University 2001 — 2002
N/A, Information Technology
St. Louis Community College 1997 — 2001
N/A, General Studies/Transfer
Marquette University 1994 — 1995
N/A, General Studies
Turner Construction November 2011 - Present
BJC HealthCare October 2011 - November 2011
Edward Jones July 2011 - October 2011
Suddenlink Communications November 2008 - June 2011
Federal Reserve Bank of St. Louis October 2007 - October 2008
Anheuser-Busch Companies, Inc. July 2006 - October 2007
LandAmerica Commonwealth May 2005 - July 2006
Jackson Products September 2004 - May 2005
Nordyne January 2003 - August 2004
SBC September 2001 - October 2002
Skills
Active Directory, Help Desk Support, Technical Support, Troubleshooting, VPN, Microsoft Exchange, Security, Servers, Windows Server, SharePoint, Visio, Business Analysis, Windows 7, System Administration, Operating Systems, Databases, Software Documentation, Disaster Recovery, DNS, Group Policy, SCCM, System Deployment, Microsoft SQL Server, SQL, Network Administration, VMware, Virtualization, XP, Windows XP, Data Center, SCOM, Messaging, Windows 8
Education
Lindenwood University 2003 — 2006
BS, Information Technology
Suddenlink Communications January 2011 - Present
Suddenlink Communications March 2009 - January 2011
Time Warner Cable July 2007 - March 2009
Skills
Telephony, Broadband, Telecommunications, Call Center, IP, VoIP, Managed Services, MPLS, Wireless, Cabling, Management, Ethernet, Call Centers, Computer Network..., Network Design, Account Management, T1
Education
Texas Tech University 2001 — 2003
MBA, General Business
Midwestern State University 1997 — 1999
BBA, Management
New Mexico Military Institute 1990 — 1994
HS Diploma, College Prep
Hussmann July 2012 - Present
Suddenlink Communications April 2008 - June 2012
Skills
Accounting, Account Reconciliation, Financial Reporting, Finance, General Ledger, Journal Entries, Financial Statements, Management, Financial Statement..., Accounts Payable, Budgeting, Financial Analysis, Accounts Receivable
Education
Metropolitan State University 2002 — 2006
B.S, Business Adminidstration
Suddenlink Communications January 2013 - Present
Suddenlink Communications October 2005 - December 2012
Lockheed Martin September 2001 - October 2005
Edward Jones May 1999 - September 2001
Skills
SQL, Integration, PL/SQL, ETL, Visio, Peoplesoft Development, Peoplesoft HR, Peoplesoft Portal, SQR, Oracle SQL, Requirements Analysis, Crystal Reports, Relational Databases, Requirements Gathering, Data Warehousing, Business Objects, HTML, JavaScript, Peoplesoft Payroll, Peoplesoft Benefits
Education
Lindenwood University 1998 — 2000
MBA, Management Information Systems
University of Missouri-Columbia 1991 — 1995
Bachelor of Science, Accounting
Suddenlink Communications August 2011 - Present
Express Scripts September 2008 - July 2011
Moneta Group December 2006 - July 2008
L.J. Hart & Co. May 2006 - December 2006
Skills
Financial Modeling, Financial Analysis, Financial Reporting, Finance, Microsoft Office, Essbase, Financial Planning, Budgeting, Corporate FP&A
Education
Missouri State University 2005 — 2006
MBA, Finance
MasterCard January 2015 - Present
Suddenlink Communications June 2014 - January 2015
Mercy October 2013 - June 2014
MasterCard Technologies & Operations (MTO) September 2010 - October 2013
Motorola April 2010 - August 2010
Omni DataCorp December 2009 - January 2010
National University August 2008 - January 2009
HIET Sfotware Solutions- India May 2006 - January 2007
INFLUX Technologies Pvt Ltd January 2006 - February 2006
Skills
Java, J2EE, Multi- threaded..., Spring, Hibernate, Oracle, Berkeley Database, JMS, WebSphere MQ, Webservices, SoapUI, Tortoise SVN, Eclipse, RAD, JBoss Application Server, JBoss Developer Studio, JIRA, Unix, Unix Shell Scripting, JMeter, JUnit, EasyMock, Maven, Exceed, Web Services, CVS, Ant, CXF, J2EE Application..., JNDI, Servlets, Java Enterprise Edition, Software Engineering, SOAP, JDBC, Design Patterns, JPA, Tomcat, EJB, Weblogic, Object Oriented Design, XSLT, Struts, JSF, Databases, Test Driven Development, JSP, Software Development, WebSphere Application..., ClearCase
Education
National University 2007 — 2009
Master of Science (MS), Computer Science
Suddenlink Communications July 2015 - Present
Best Buy September 2010 - April 2015
Celebrations Flowers & Gifts February 2008 - August 2010
Suddenlink Communications May 2006 - February 2008
Skills
Customer Service, Retail, Sales, Microsoft Office, Inventory Management, Merchandising, Customer Satisfaction, Store Management, Visual Merchandising, Microsoft Excel, Microsoft Word, Loss Prevention, PowerPoint
Education
Mclennan Community College 2013 — 2017
Computer Graphics
Texas State Technical College Waco 2000 — 2002
Web Page, Digital/Multimedia and Information Resources Design
Suddenlink Communications October 2014 - Present
Suddenlink Communications October 2014 - Present
Centene Corporation January 2012 - October 2014
Enterprise Rent-A-Car February 2011 - December 2011
Enterprise Rent-A-Car October 2009 - February 2011
Enterprise Rent-A-Car June 2007 - October 2009
Skills
Contract Management, Qualitative Research, Pricing, Process Improvement, Data Analysis, Microsoft Excel, Customer Service, Access, Microsoft Office, Outlook, Customer Satisfaction, PowerPoint, Analysis, Training, Leadership, Microsoft Word, Managed Care, Team Building
Education
Missouri State University 2002 — 2007
Bachelors of Science, Criminology
Missouri State University 2002 — 2007
Associates of Science, General Business
Woodforest National Bank December 2008 - Present
Suddenlink Communications June 2008 - November 2008
Convergys January 2006 - October 2007
Convergys December 2003 - January 2006
Convergys May 2000 - December 2003
Skills
Customer Experience, Customer Service, Customer Relations, Excel, Access, Word, Microsoft Office, PowerPoint, Operations Management, Windows, Customer Satisfaction, Retail, Billing, Team Building, Team Leadership, Outlook, Forecasting, Call Center, Administration, Banking, Credit, Telephone Skills, Research, Account Management, Lotus Notes, Strategic Planning, Supervisory Skills, Coaching, Payroll, Process Improvement, Call Centers, Human Resources, Sales, Management, Leadership, Invoicing
Education
Mount Olive College 2009 — 2011
BS, Business Administration
Martin Community College 2001 — 2003
A.A.S, Information Systems
Gibbons & Kawash, A.C. September 2014 - Present
NTELOS September 2012 - September 2014
Suddenlink Communications April 2011 - December 2012
TRG Customer Solutions November 2009 - August 2011
Maxim Healthcare Services October 2008 - August 2009
Maxim Healthcare Services July 2007 - September 2008
Chattanooga Times Free Press February 2007 - May 2007
Skills
Sales, Sales Operations, Customer Service, Training, Selling, Team Management, Call Center, Account Management, Recruiting, Customer Satisfaction, Customer Retention, Teamwork, Budgets, Management, Leadership
Education
Liberty University 2013 — 2014
Master of Science (MS), Accounting, 3.3 GPA
Tennessee Temple University 2004 — 2007
BS, Business Administration
Suddenlink Communications 2012 - Present
Suddenlink Communications 2006 - 2012
Charter Communications 2000 - 2006
Cablevision Communications 1994 - 2000
Gannett 1992 - 1994
Service Office Supply & Printing Co. 1990 - 1992
Glenns Sporting Goods 1986 - 1990
Foot Locker 1984 - 1986
Skills
Telecommunications, Account Management, Wireless, Sales Management, Direct Sales, Product Management, Marketing Strategy, Sales, VoIP, Customer Experience, Product Marketing, Customer Retention, Call Centers, Solution Selling, Marketing, Advertising
Education
Marshall University
Bachelor's degree, Marketing/Business Administration, General
West Virginia University
Master of Business Administration (M.B.A.)
Suddenlink Communications June 2015 - Present
Suddenlink Communications June 2014 - June 2015
Suddenlink Communications February 2012 - June 2014
Suddenlink Communications November 2007 - February 2012
Papa Johns 1999 - 2004
Skills
Instructor-led Training, Radio Broadcasting, Radio Producing, Cable Broadband, Cable Television, Digital Cable, Management, Internet Services, Telecommunications, Telephony, Leadership Development, Team Building, Curriculum Design, Curriculum Development, Curriculum Innovation, Training Delivery, Employee Training, Hands-on Training, Business Travel, Online Communications, Marketing Communications, Sales Process, Sales Presentations, Written & Oral..., Presentation Development, develop, SCTE, PowerPoint, Broadband, IPTV, VoIP, Ethernet, Troubleshooting, Customer Experience, Wireless, Optical Fiber, Cabling, Call Center, Training, Direct Sales, Call Centers
Education
McNeese State University 2012 — 2014
Bachelor's degree, Business, Management, Marketing, and Related Support Services
McNeese State University 1998 — 2004
Suddenlink Communications February 2007 - Present
Skills
Customer Service, Training & Development, Team Leadership, Call Center, Customer Satisfaction, Billing, Troubleshooting, Problem Solving, Invoicing, Call Centers, Microsoft Office
Education
Mohave Community College 2008 — 2012
Associate's degree, Business Administration and Management, General
NICE Systems September 2013 - Present
Dallas Observer March 2013 - July 2013
CompuCom June 2010 - February 2013
Suddenlink Communications April 2009 - May 2010
Benchmark Career Institute June 2007 - April 2009
Hancock Business Solutions September 2004 - February 2008
Skills
Windows Server, Active Directory, Servers, DNS, VMware ESX, DHCP, VMware, Linux, Storage, Antivirus, Hardware, System Administration, Microsoft Exchange, Software Installation, Networking, Firewalls, Technical Support, Security, Troubleshooting
Education
LeTourneau University 2003 — 2004
Business Administration and Management, General
Tyler Junior College 1999 — 2002
Computer Science
Suddenlink Communications March 2011 - Present
Education
Mohave Community College 2009 — 2014
in progress
big bear highschool 1999 — 2003
high school dipolma
Suddenlink Communications June 2001 - Present
Education
Louisiana College 1982 — 1985
Economics
Louisiana Tech University 1980 — 1981
Economics
University of Maryland University College July 2014 - Present
Mimic Technologies, LLC March 2013 - May 2014
Suddenlink Communications July 2012 - December 2012
Computronix November 2009 - September 2010
Best Buy / Geeksquad September 2005 - November 2009
Skills
Call Centers, Telecommunications, Customer Experience, Customer Satisfaction, Troubleshooting, VoIP, Wireless, Broadband, IP, Computer Network..., Customer Retention, Technical Support, Telephony, Customer Service, Ethernet, Team Leadership, Cisco Technologies, Switches, LAN-WAN, Disaster Recovery, Routers, Networking, VPN, Cabling
Education
University of Maryland University College 2014 — 2016
Bachelor of Science (B.S.), Computer Science
University of Texas at Tyler 2011 — 2012
Midwestern State University 2006 — 2011
State Farm April 2014 - Present
Self-employed June 2011 - April 2014
Suddenlink Communications 2004 - 2011
Skills
Illustrator, Graphic Design, InDesign, Illustration, Logo Design, Photoshop, Adobe Creative Suite, Layout, Graphics, Typography, Art Direction, Corporate Identity
Education
Marshall University 1998 — 2001
Southern West Virginia Community and Technical College
Suddenlink Communications August 2008 - Present
Nortel Networks September 2000 - August 2008
USAF Retired MSgt January 1979 - September 2000
Skills
Voice Mail, Telephony, VoIP, Switches, SIP
Education
Midwestern State University 1976 — 1977
Associate's Degree, General Studies
Suddenlink Communications June 2013 - Present
McDonald's Corporation April 2012 - August 2012
$8 Fashion Outlet June 2010 - September 2011
Education
Navarro College 2008 — 2009
N/A, General Studies
J.F. Kimball High school 2003 — 2007
Diploma, General Studies
Bucees August 2013 - Present
Bucees 2013 - Present
Suddenlink Communications August 2012 - December 2012
Skills
Computer Proficiency, Computer Repair, Customer Service, Customer Oriented, Customer Satisfaction, Self-driven, Team-oriented
Education
Lone Star College System 2014 — 2014
Certification, A+
Nucor Steel Louisiana, LLC July 2012 - Present
Suddenlink Communications June 2010 - July 2012
Skills
Microsoft Office, Microsoft Word, Leadership, Customer Service, Training, Research, Commissioning, Testing, Customer Satisfaction, Process Improvement, Troubleshooting
Education
Louisiana Tech University 2004 — 2008
Bachelor of Arts (B.A.), Sociology
Suddenlink Communications August 2014 - Present
Suddenlink Communications February 2013 - August 2014
Suddenlink Communications May 2010 - February 2013
Louisiana Department of Corrections September 2007 - March 2010
Skills
Network Design, Ethernet, Networking, Troubleshooting, Optical Fiber, DWDM, TDM, Technical Support, Computer Network...
Education
Louisiana State University 1997 — 2005
Bachelor of Arts (B.A.) - History, History
Louisiana State University 1997 — 2005
Bachelor's Degree, History