The Hanover Insurance Group
Industry: Insurance company
DescriptionThe Hanover Insurance Group, Inc., based in Worcester, Massachusetts, is one of the oldest continuous businesses in the United States still operating within its original industry. Headquarters: Worcester, Massachusetts, United States CEO: John C. Roche (4 Nov 2017–) Number of employees: 4,600 (2017) Founded: 1852 Subsidiaries: First Allmerica Financial Life Insurance Company,
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The Hanover Insurance Group Employees
The Hanover Insurance Group March 2014 - Present
Travelers November 2009 - March 2014
TRC Companies, Inc. May 2008 - November 2009
Broad Bay Country Club - Tradition Golf Properties May 2007 - May 2008
Skills
Claims Management, Commercial Insurance, Customer Service, Insurance, Property, Risk Assessment, Risk Management, Industrial Hygiene, Ergonomics, Liability
Education
Keene State College 2003 — 2007
Bachelor's degree, Environmental Health and Safety
The Hanover Insurance Group April 2015 - Present
The Hanover Insurance Group June 2014 - March 2015
Mount Baker Vineyards 2011 - 2014
Whatcom Community College September 2008 - August 2011
Western Washington University September 2007 - December 2009
Skills
Actuarial Exams, Winemaking, College Teaching, Education, Mathematics, Actuarial Science, Microsoft Office, Public Speaking, Management, Calculus, Microsoft Excel
Education
Western Washington University 2007 — 2009
Master's degree, Mathematics
Lafayette College 2001 — 2005
Bachelor's degree, Mathematics
Allstate March 2015 - Present
The Insco Dico Group, an Amtrust Financial Company February 2013 - October 2014
The Hanover Insurance Group July 2010 - November 2012
ICW Group (ICW Book of business was sold to The Hanover Insurance Group) March 2007 - July 2010
Louisiana State University August 2006 - December 2006
Louisiana Army National Guard December 2000 - December 2006
Phi Kappa Psi Fraternity 1999 - 2004
Skills
Marketing, Bonds, Underwriting, Surety, Surety Bonds, Financial Analysis, Microsoft Office, Customer Service, Claims Handling, Insurance Claims
Education
Louisiana State University 1999 — 2006
Bachelor of Arts and Sciences
Thirty-One Gifts February 2015 - Present
Capturing Hopes Photography May 2014 - Present
The Hanover Insurance Group July 2013 - Present
HEHNER & ASSOCIATES, LLC August 2012 - August 2013
Stewart & Stewart Attorneys August 2011 - August 2012
Skills
Family Law, Legal Research, Legal Writing, Westlaw, Pleadings, Personal Injury, Lexis, Document Review, Trials, CaseMap, Legal Documents, Civil Litigation, Paralegals, Litigation, Depositions, Document Drafting, Legal Discovery, Timeslips, Interrogatories, Notary Public, Courts, Wrongful Death, Hearings, Personal Injury..., Product Liability, Relativity, Torts, Wordperfect, Cite Checking, Litigation Support, Legal Assistance, Automobile Accidents, Motions, Trial Exhibits
Education
Ivy Tech Community College 2010 — 2012
Associate of Science (A.S.), Paralegal Studies
United States Air Force December 2012 - Present
United States Air Force September 2012 - December 2012
The Hanover Insurance Group 2011 - July 2012
Skills
Access, Marketing, Microsoft Excel, Microsoft Word, Windows, Analysis, Event Planning, Leadership, Microsoft Office, PowerPoint, Time Management, Training
Education
James Madison University 2007 — 2011
Bachelor of Science (B.S.)
Sunquest Information Systems January 2015 - Present
Institute of Internal Auditors- Tucson September 2013 - May 2015
Tucson Federal Credit Union September 2011 - December 2014
Charming Shoppes May 2008 - October 2008
The Hanover Insurance Group April 2007 - April 2008
Skills
Microsoft Excel, Customer Service, Accounting, Financial Analysis, Microsoft Office, Team Building, Budgets, Process Improvement, Management, Coaching, Strategic Planning, Leadership, Team Leadership, Public Speaking, Project Planning, Finance, Financial Reporting, Analysis, Research, Nonprofits, Risk Management, Event Planning, Community Outreach, Training, Performance Management, Sales Management, Auditing, Business Process..., Contract Management, Internal Audit, Leadership Development, Organizational..., Supervisory Skills, Time Management, Sarbanes-Oxley Act, Internal Controls, Financial Risk, Risk Assessment, Financial Accounting, Quality Auditing, Fraud, Software Documentation
Education
Chancellor University 2009 — 2011
MBA, Accounting and Finance
Jack Welch Management Institute 2009 — 2011
Master of Business Administration, Business Administration and Management, General
Wentworth Institute of Technology 2002 — 2006
Bachelor of Science (B.S.), Management
Empire Machine & Conveyor August 2012 - Present
The Hanover Insurance Group February 1998 - October 2009
Motown Automotive 1992 - 1996
Skills
Problem Solving, Social Media, Insurance, Customer Service, Administration, Internet, Accounting, Budgeting, Hospitality, Microsoft Office, Negotiation, Budgets, Public Speaking, Analysis, Accounts Payable, Outlook, Training, Microsoft Excel, Leadership, Management, Time Management, Strategic Planning, Accounts Receivable, Process Improvement, Access, Recruiting, Team Leadership, Sales, PowerPoint, Employee Relations, Human Resources, Microsoft Word, Program Management, Team Building
Education
Lansing Community College 2012 — 2014
Business Adminstration, Business Administration and Management, General
Lansing Community College 2012 — 2012
Certificate, Health Information Technology Electronic Medical Records -Trainer
Lawrence Technological University 2000 — 2000
Certificate, No Fault Auto Law
MICHIGAN MILLERS MUTUAL INS. COMPANY October 2009 - Present
The Hanover Insurance Group July 1987 - June 2007
Skills
Underwriting, Commercial Insurance, Agile, Microsoft Office, Associates in General..., Insurance, Agile Methodologies, General Insurance, Commercial Lines, Workers Compensation, Umbrella Insurance, Liability, Inland Marine, Property, Professional Liability, Legal Liability, Reinsurance, Casualty, Claim, Property & Casualty...
Education
Lansing Community College 1985 — 1987
Stockbridge High School 1981 — 1985
Diploma, Business
Homesite Insurance February 2014 - Present
The Hanover Insurance Group February 2012 - February 2014
The Hanover Insurance Group August 2011 - January 2012
The Hanover Insurance Group April 2009 - August 2011
The Hanover Insurance Group March 2008 - April 2009
Plymouth Rock Assurance May 2006 - January 2007
Skills
Property & Casualty..., Underwriting, General Insurance, Commercial Insurance, Legal Liability, Leadership, Casualty, Liability, Workers Compensation, Umbrella Insurance, Claim Investigation, Casualty Insurance, Property Damage, Microsoft Excel
Education
Johnson and Wales University 2002 — 2006
Bachelor's degree, Entrepreneurship/Entrepreneurial Studies
Providence Bank - Georgia February 2008 - Present
Bank of North Georgia January 2006 - March 2008
Cox Communications February 2001 - December 2001
The Hanover Insurance Group March 1998 - December 1999
Phoenix Consulting December 1992 - October 1994
Wells Fargo formally known as First Atlanta June 1988 - December 1992
Siemens October 1986 - June 1988
Skills
Small Business Lending, Banking, Retail Banking, Loans, Credit, Commercial Banking, Credit Analysis, Portfolio Management, Financial Analysis, Branch Banking, Underwriting, Deposits, Process Improvement, Team Building, Internet Banking, Coaching, Customer Service, Loan Origination, Consumer Lending, Commercial Lending, Commercial Mortgages, SBA
Education
Kennesaw State University - Michael J. Coles College of Business 1998 — 2000
Master of Business Administration (MBA), Marketing
Kennesaw State University - Michael J. Coles College of Business 1987 — 1992
Bachelor of Business Administration (BBA), Marketing Research
Lane Technical High School, Chicago IL
The Hanover Insurance Group September 2014 - Present
Aix Group - A member of The Hanover Insurance Group August 2011 - September 2014
The Hartford May 2007 - September 2011
Hartford (GRP) July 2006 - May 2007
Vision Financial July 2005 - May 2006
Skills
Journal Entries, Variance Analysis, Forecasting, Account Reconciliation, Accounts Receivable, Workers Compensation, Claim, Banking, Accounting, Customer Service, Analysis, Property & Casualty..., Auditing, Strategic Financial..., Financial Statements, Insurance, Microsoft Office, Financial Risk, Financial Reporting, Program Management, Internal Controls, Research, Employee Benefits, Financial Modeling, Access, Sarbanes-Oxley Act, Microsoft Excel, Financial Planning
Education
Keene State College 2002 — 2006
Bachelor of Science, Management
Sonoma State University 2004 — 2004
Business
University of Hartford Barney School of Business
Master, Business Administration
The Hanover Insurance Group March 2014 - Present
HMSHost June 2013 - March 2014
CACI International Inc November 2010 - June 2013
TJX December 2005 - November 2010
Lamar University February 2010 - May 2010
Skills
Office Management, Microsoft Office, Customer Service, PeopleSoft, Access, Human Resources, Visual Basic, Adobe Acrobat, SAP, 10 Key, Oracle Applications, Lexis, Taleo, Administrative..., Oracle SQL, Courtlink, Simplifile, CDCS, PeopleSoft HRMS, Business Objects, 55 wpm, Team Building, PowerPoint, Leadership, Microsoft Word, Outlook, Time Management, Data Entry, Microsoft Excel, Team Leadership
Education
University of Phoenix 2015 — 2016
Electronic Health Records Certification
Lamar University 2005 — 2010
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
The Hanover Insurance Group October 2013 - Present
The Hanover Insurance Group June 2011 - October 2013
Skills
Microsoft Excel, Microsoft Access, Microsoft SQL Server, Microsoft Visio, Microsoft Project, Microsoft PowerPoint, Microsoft Word, Microsoft PowerPivot, Oracle Hyperion..., JavaScript
Education
University of Massachusetts at Amherst - Isenberg School of Management 2007 — 2011
BBA, Operations Management
Ignite Inc Powered by Stream Energy 2009 - Present
The Hanover Insurance Group 1985 - 1992
Creative Designs 1981 - 1985
Skills
Network Marketing, Business Strategy, Entrepreneurship, Business Development, Strategic Partnerships, Marketing, Process Improvement, Event Management, Marketing Strategy, Small Business, Interior Design, Travel Agency, Budgets, Coaching, Contract Negotiation, Leadership, Leadership Development, Negotiation, New Business Development, Start-ups, Strategic Planning, Team Building
Education
Kennesaw State University
Accounting
AIX/Hanover Insurance Company April 2009 - Present
The Hanover Insurance Group January 2007 - March 2009
The Hanover Insurance Group January 2006 - December 2006
KBW January 2004 - December 2005
Morgan Stanley January 2001 - June 2002
Skills
Financial Modeling, Valuation, Financial Analysis, Corporate Finance, Economics, Investments, Insurance, Due Diligence, Financial Planning, Private Equity, Mergers, Business Strategy, Strategic Financial..., Finance, Corporate Development, Equity Research, Investment Banking, Financial Services, Underwriting, Equity Valuation, Equities
Education
The University of Connecticut School of Business 2002 — 2003
MBA, Finance
Lehigh University - College of Business and Economics 1996 — 2000
BS, Economics
Shrewsbury Public Schools July 2012 - Present
The Hanover Insurance Group January 2010 - June 2012
The Hanover Insurance Group July 1999 - December 2009
Skills
Employee Relations, Talent Management, Onboarding, Talent Acquisition, Performance Management, Deferred Compensation, HR Policies, Recruiting, Coaching, Recruitment Advertising, Succession Planning, HR Consulting, Change Management, Workforce Planning, Organizational..., Leadership, Human Resources, Leadership Development, Employee Benefits, Organizational..., Screening, Applicant Tracking..., Employee Engagement, HRIS, Process Improvement, Employment Law, Training, Team Building, Sourcing, Benefits Administration, Management, Employee Training, Organizational Design, Interviews, Career Development, College Recruiting, Career Counseling, Technical Recruiting, Vendor Management, Personnel Management, Payroll, Policy, PeopleSoft, Executive Coaching, Internet Recruiting, Workers Compensation, Resume Writing, Executive Search, Strategic Planning, Contract Recruitment
Education
Keller Graduate School of Management of DeVry University 2005 — 2009
MHRM, Human Resources Management
University of Massachusetts, Amherst 1981 — 1985
BA, Psychology
Rutherfoord A Marsh & McLennan Agency LLC Company August 2008 - Present
The Hanover Insurance Group April 2006 - August 2008
Travelers April 1997 - April 2006
Skills
Notary Public
Education
King's College 1996 — 1997
Administrative Assistant, Administrative Assistant
South Point High School 1994 — 1996
HS Diploma
Riskonnect, Inc. April 2014 - Present
Riskonnect, Inc. August 2013 - April 2014
The Guardian Life Insurance Company of America April 2012 - August 2013
The Hanover Insurance Group August 2010 - April 2012
American Underwriting Services, LLC September 2007 - August 2010
Kitchen and Bath/ Appliances May 2004 - September 2007
Skills
Process Improvement, Insurance, Risk Management, Public Speaking, Microsoft Excel, International Relations, Research, Microsoft Office, Business Analysis, Policy Analysis, Project Planning, Social Media, International Business, Consulting, Risk Assessment, Statistical Data..., Project Implementation, Salesforce.com, Salesforce.com..., Salesforce.com...
Education
Kennesaw State University 2005 — 2010
B.S., International Affairs
The Hanover Insurance Group March 2010 - March 2014
The Hanover Insurance Group March 2003 - March 2010
The Hanover Insurance Group March 1998 - March 2003
Jackson National Life March 1996 - March 1998
Christian Broadcasting Network March 1991 - March 1995
Christian Broadcasting Network October 1984 - March 1991
Skills
Service Now, Microsoft..., Change Management, Project Coordination
Education
Lansing Community College
n/a, Business
Fresenius Medical Care 2014 - Present
The Hanover Insurance Group 2012 - 2014
Hanover Insurance 2009 - 2012
The Hanover Insurance Group 2005 - 2009
The Hanover Insurance Group 2004 - 2005
Reed Business Information 1998 - 2004
Unifi Communications 1995 - 1998
Raytheon 1988 - 1995
Skills
PMO, Business Analysis, SDLC, Project Management, Resource Management, Integration, Leadership, IT Management, Process Improvement, Vendor Management, Project Portfolio..., Risk Management, Enterprise Architecture, Requirements Gathering, Project Delivery, IT Strategy, Change Management, Information Technology, Software Project..., Governance, Business Requirements, Requirements Analysis, ITIL, Business Process, Business Process..., Outsourcing, Telecommunications, Strategic Planning, Agile Methodologies, Program Management, PMP, Teamwork, Consulting, PMO Design, ITSM, Organizational..., Telecommunications..., IT Service Management
Education
Lesley University
Masters of Science, Management, 3.93 GPA
University of Rhode Island
Bachelor's Degree, Liberal Arts
H2O Plus December 2014 - Present
The Hanover Insurance Group July 2014 - October 2014
Swirlgear April 2014 - June 2014
Automatic Lofts January 2012 - June 2014
CrossTown Fitness January 2014 - March 2014
Free People May 2013 - January 2014
Koastal Konnection Showroom January 2012 - January 2012
Victoria's Secret October 2010 - January 2012
Koastal Konnection Showroom October 2011 - October 2011
Cascades Ice Cream Co. May 2009 - June 2011
Skills
Retail, Marketing, Merchandising, Social Media, Customer Service, Event Planning, Retail Sales, Fashion, PowerPoint, Microsoft Office, Photoshop, Apparel, Social Media Marketing, Facebook, Sales, Microsoft Excel, Window Displays, Styling, Social Networking, Illustrator, Loss Prevention, Visual Merchandising, Adobe Creative Suite, Time Management, Trend Forecasting, Management, Training
Education
The Illinois Institute of Art - Chicago 2011 — 2014
Bachelor of Arts, Fashion Marketing and Management, 3.86 Cumulative GPA
Jackson Community College 2010 — 2011
General Education Coursework
Westfield Group/Westfield Insurance May 2015 - Present
The Hanover Insurance Group July 2012 - April 2015
Hanover Insurance Group, Inc January 2008 - August 2012
The Hanover Insurance Group March 2007 - January 2008
Nationwide Insurance November 1991 - March 2007
Great American Insurance December 1990 - November 1991
Skills
Reserving, Actuarial, Property & Casualty..., Actuarial Science, General Insurance, Pricing, Risk Management, Enterprise Risk..., Due Diligence, Insurance, Casualty, Underwriting, Liability, Financial Risk, Predictive Modeling, Reinsurance, Commercial Insurance, Professional Liability, Casualty Insurance
Education
John Carroll University 1988 — 1990
M S, Mathematics
Kent State University 1983 — 1987
B S, Mathematics
Querbes and Nelson November 2010 - Present
The Hanover Insurance Group 2007 - 2010
Metlife Auto & Home 2000 - 2007
Skills
Safety, Occupational Health, Employee Training, Workers Compensation, Inspection, Accident Investigation, Claim Investigation, Property & Casualty..., Commercial Insurance, Liability, Safety Training, Hazard Identification, Commercial Lines, Property Damage, Construction Safety, Industrial Safety, Hazard Analysis, Workplace Safety, Insurance, Casualty Insurance
Education
The University of Texas at Arlington 2014 — 2015
Certified Safety and Health Official (CSHO) designation, Construction Safety
The University of Texas at Arlington 2013 — 2014
Specialist in Safety and Health Designation (SSH) in both Construction and General Industry, Safety
Louisiana Tech University 1988 — 1992
BS, Business Administration
The Hanover Insurance Group January 2012 - Present
University of Massachusetts Amherst September 2009 - May 2011
Tullett Prebon September 2003 - August 2009
HMV UK Plc September 2002 - October 2003
Skills
DCF, Linear Regression, Financial Analysis, Firm Valutation, Asset Pricing, Financial Statement..., Options Pricing, Equity Research, Equity Valuation, Financial Forecasting, Market Data, C++, Excel, SQL, Unix Administration, Unix, Microsoft Excel, Options, Competitive Analysis, Valuation, Business Analysis, Corporate Finance, Data Analysis, Derivatives, Economics, Finance, Financial Modeling, Fixed Income, Analysis, Management, Risk Management, Financial Markets, Process Improvement, Bloomberg, Leadership
Education
University of Massachusetts at Amherst - Isenberg School of Management 2009 — 2011
MBA, Finance
University of Leeds 1998 — 2001
BSc Hons, Computer Science
The Gray Insurance Company 2006 - Present
CNA Insurance May 1989 - May 2005
The Hanover Insurance Group May 1985 - May 1989
Skills
Risk Assessment, Risk Management, Commercial Insurance, Underwriting, Insurance, Property & Casualty..., Casualty, Legal Liability, Claims Management, Workers Compensation, Professional Liability, Commercial Lines, Liability, Brokers, Umbrella Insurance, Claim, Casualty Insurance
Education
Louisiana State University 1972 — 1977
B.S., Industrial Tenchnology w/Safety Option
The Hanover Insurance Group April 2011 - Present
The Hartford September 2005 - March 2011
Education
Keene State College
BA, Math
The Hanover Insurance Group February 2015 - Present
Genesys Athletic Club November 2014 - January 2015
Bath and Body Works November 2014 - January 2015
Jamerson Family YMCA January 2014 - May 2014
Funtastic Inflatables May 2010 - August 2012
Skills
Takes initiative to..., Excellent people..., Confronts issues to..., Proficient..., Strong leadership and..., Experience working with..., Public Speaking, Research, Leadership, Community Outreach, Event Planning, Microsoft Word, Customer Service, Microsoft Excel, Outlook, Sales, PowerPoint, Insurance, Time Management, Social Media, Teamwork, Event Management
Education
Liberty University 2011 — 2014
Bachelor of Science (BS), Health Promotion, CHES
The Hanover Insurance Group May 2014 - Present
Liberty Mutual February 2011 - May 2014
AIG - Lexington Insurance February 2009 - March 2011
Lexington Insurance - Chartis January 2007 - February 2009
Skills
Property & Casualty..., Underwriting, Insurance, Commercial Insurance, Inland Marine, Reinsurance, Customer Service, Microsoft Excel, Microsoft Office, General Insurance, Property, Microsoft Word, Liability, Analysis
Education
CRIS 2013 — 2015
Construction Risk and Insurance Specialist
Keene State College 2001 — 2005
Safety & Occupational Health Applied Sciences, Business Administration and Management, General
Hanover Insurance February 2014 - Present
The Hanover Insurance Group 2007 - 2014
The Hanover Insurance Group 2006 - 2007
ExxonMobil February 2003 - 2005
Skills
Investor Relations, Property & Casualty..., Insurance, Financial Modeling, Financial Analysis, Risk Management, Financial Services, Mergers & Acquisitions, Strategic Financial..., Corporate Finance, Corporate Governance, Financial Planning, Capital Markets, Finance, Economics, Portfolio Management, Analysis, Investments
Education
Lomonosov Moscow State University (MSU)
Master of Arts (M.A.), European Literature and Languages
Sciences Po
Master's Degree, International Relations and Affairs
Moscow State Institute of International Relations (University) MFA Russia MGIMO
Master of Arts (MA), International Economic Relations
The Johns Hopkins University
Master of Business Administration (M.B.A.)
Mitsui Sumitomo Marine Management (U.S.A.), Inc. September 2013 - Present
Plymouth Rock Assurance New Jersey June 2008 - September 2013
The Hanover Insurance Group January 1998 - June 2008
General Accident Insurance Co August 1995 - December 1997
Skills
Litigation, Casualty, Claims Management, Negotiation, Customer Service, Claims, Microsoft Office, Outlook, Excel, Word, Mentoring, Team Building, Liability, General Liability, Insurance, Commercial Lines, Customer Relations, Change Management, Problem Solving, Coverage, Product Liability, Strategic Planning, Writing, Risk Management, Process Improvement, Event Planning, Budgeting, Coaching, Premises Liability, Arbitration, General Insurance, Liability Analysis, Property, Claim Investigation, Commercial Insurance, Litigation Management, Claims Resolution, Claims Investigations
Education
Kean University 1985 — 1990
Bachelor of Science, Management and Business Administration
The Hanover Insurance Group 2011 - Present
Liberty Mutual 2010 - 2011
Travelers 2006 - 2009
Travelers 1988 - 2006
Skills
Negotiation, Learning & Development..., Leadership Development, Insurance, Claim, Liability, Training, Training Needs Analysis, Instructor-led Training, Subrogation, Strategy, Management, Instructional Design, Legal Liability, Litigation Management, Performance Consulting, Claims Management, Blended Learning, Time Management, Property & Casualty...
Education
Lesley University
Master of Education (M.Ed.)
University of Massachusetts
B.A., Psychology
Accident Fund Holdings, Inc. November 2014 - Present
The Hanover Insurance Group September 2013 - November 2014
Hanover Insurance Group February 2011 - September 2013
Sprint November 2007 - March 2011
VAST May 2009 - August 2009
Skills
Insurance, Long-term Care, Microsoft Office, Sales, Strategic Planning, Customer Service, Marketing, Marketing Strategy, Telecommunications, Process Improvement, Property & Casualty..., Sales Operations, Analytics, Management, Analysis
Education
Northwood University 2005 — 2010
Bachelors Degree, Marketing/Management
Lansing Community College 2005 — 2008
Associates Degree, Business Marketing
The Hanover Insurance Group March 2012 - Present
QBE Insurance June 2011 - March 2012
Balboa Insurance Group May 2004 - September 2011
St. Paul Insurance Company May 2000 - May 2004
Hartford Specialty February 1998 - May 2000
Skills
Underwriting
Education
Le Moyne College 1980 — 1984
BS, Business/Finance
The Hanover Insurance Group July 2014 - Present
The Hanover Insurance Group October 2012 - July 2014
The Hanover Insurance Group November 2010 - September 2012
The Hartford 2004 - 2010
The Hartford 2004 - 2010
Skills
Inland Marine, Underwriting, Maritime, Property & Casualty..., Commercial Insurance, Casualty Insurance, General Insurance, Liability, Insurance, Workers Compensation, Professional Liability, Legal Liability, Brokers
Education
Ithaca College 2000 — 2004
Business Administration and Management, dual concentration in Finance/Marketing
ithaca college
Bachelor of Science (B.S.), finance/marketing
The Hanover Insurance Group August 2014 - Present
African Youth Excellence March 2012 - Present
Department of Youth Services January 2011 - March 2014
Gimp Management and Tax Consultancy January 2008 - March 2011
Digital Federal Credit Union May 2007 - September 2007
Protocol Communications May 2005 - January 2007
Skills
Strategic Planning, Research, International Relations, Policy Analysis, Training, Analysis, International..., English, Stata, Capacity Building, International Economics, Econometrics, Tax Preparation, Microsoft Excel, Microsoft SQL Server, Microsoft Access, Oracle Business..., LMS Management
Education
University of Massachusetts, Amherst 2006 — 2010
BA, Economics and Political Science
Kwame Nkrumah' University of Science and Technology, Kumasi 2009 — 2010
Study Abroad Program, International Economics and Taxation
Target December 2014 - Present
Canyons Resort December 2013 - April 2014
Capital City Scuba September 2013 - November 2013
Amazon June 2012 - June 2013
Mulch Masters: Landscape Services April 2011 - June 2012
Michigan State University Landscape Services July 2007 - December 2011
The Hanover Insurance Group June 2011 - August 2011
Midway Rotary Die Solutions April 2011 - June 2011
Michigan State University School of Social Work November 2009 - May 2010
Skills
Supply Chain Management, Leadership, Operations Management, Process Improvement, Supply Chain, Entrepreneurship, Microsoft Office, Excel, Word, PowerPoint
Education
Michigan State University 2009 — 2011
Bachelor of Arts, Supply Chain Management
Lansing Community College 2007 — 2009
General Studies
Laingsburg High School 2003 — 2007
High School Diploma
The Hanover Insurance Group May 2014 - Present
The Hanover Insurance Group January 2013 - April 2014
Belltower Books December 2011 - May 2012
Wingate Healthcare July 2011 - September 2011
Seven Hills Foundation June 2011 - September 2011
Polar Beverages May 2009 - January 2011
Skills
Photoshop, Social Media, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Advertising, Facebook, Social Media Marketing, HTML, Customer Service, Marketing
Education
Le Moyne College 2008 — 2012
Bachelor of Science (B.S.), Business Analytics & Marketing (Dual Major)
Worcester Academy 2006 — 2008
The Hanover Insurance Group June 2015 - Present
Educators Insurance Agency - The Hanover Insurance Group April 2013 - June 2015
Coventry High School 2007 - March 2014
The Hanover Insurance Group November 2011 - April 2013
The Jewelers Board of Trade October 2007 - November 2011
Foxwoods Resort Casino 2006 - 2007
Skills
Microsoft Word, PowerPoint, Management, Outlook, Microsoft Office, Microsoft Excel, Data Entry, Social Media, Customer Service, Team Leadership, Team Building, Data Analysis, Insurance, Sales, Training, Cross Functional Team..., Networking, Value Stream Mapping, MBA, Tourism, Project Management, Key Performance..., Kaizen, Customer Satisfaction, Business Strategy, Strategic Partnerships, Cross Functional..., Key Account Management, Hospitality Industry, Front to Back Office, Social Networking, Business Analysis, Customer Oriented
Education
Johnson & Wales University 2007 — 2009
Masters of Business Administration, Hospitality: Event Leadership
Saint Leo University 2003 — 2007
Bachelors of Arts, Business
The Hanover Insurance Group July 2015 - Present
Acadia Insurance (a W. R. Berkley Company) March 2014 - Present
Swanzey Fire Department January 2013 - Present
The Hartford June 2004 - February 2014
Liberty Mutual Insurance August 2003 - June 2004
Public Service of New Hampshire December 2002 - August 2003
Skills
Fleet Management, Construction, Risk Management, General Industry Safety, Driver Training, Automotive, Training, Insurance, Emergency Management, Claims Management, Ergonomics, General Insurance, Legal Liability, Risk Assessment, Workers Compensation, Underwriting, Property, Liability, Commercial Insurance, Claim, Transportation Safety
Education
Keene State College 2000 — 2004
Bachelor of Science (B.S.), Occupational Safety and Health Technology/Technician
The Hanover Insurance Group June 2013 - Present
The Hanover Insurance Group September 2009 - May 2013
Skills
Property & Casualty..., Insurance, Workers Compensation, Underwriting, Commercial Insurance, Claims Management, Liability, Legal Liability, General Insurance, Professional Liability, Casualty, Sales, Umbrella Insurance, Brokers, Commercial Lines, Customer Service
Education
Johnson and Wales University 2005 — 2009
Bachelor's degree, Marketing & Advertising
BUHS
AXA US October 2011 - Present
New York Life Insurance Company September 1994 - December 2010
The Hanover Insurance Group May 1989 - September 1994
Cigna April 1986 - August 1989
Skills
Retirement Planning, Sales Operations, Retirement, 401k, Sales, Financial Services, Mutual Funds, Series 63
Education
Long Island University 1980 — 1984
Bachelor's Degree, Geology/ Mathematics
Worcester Polytechnic Institute October 2014 - Present
The Hanover Insurance Group February 2014 - October 2014
Unibank September 2011 - January 2014
Millbury Credit Union / CUSO Financial Services LLC August 2010 - September 2011
Social Activities Council January 2009 - May 2011
Kevin Kopec July 2009 - January 2010
Keene State College October 2007 - October 2009
Goretti's Supermarket 2005 - 2009
Skills
Customer Service, Social Media, Administrative..., Telephone Skills, Outlook, Communication Skills, Microsoft Office, Web Design, Web Development, Leadership, Web Services, Payments, Banking, Teamwork, Finance, Data Entry, Public Speaking, Communication
Education
Keene State College 2007 — 2011
Bachelor of Arts, (Major) Psychology; (Minor) Holocaust and Genocide Studies, 3.27 GPA
Sutton High School 2003 — 2007
High School Diploma, General Studies
York Risk Services Group October 2014 - Present
Self Employed June 2009 - July 2015
QBE North America March 2011 - October 2014
Venture Captive Risk Management August 2009 - March 2011
The Hanover Insurance Group April 2007 - April 2009
Safeco Insurance November 2006 - April 2007
GEICO January 2001 - November 2006
Skills
Insurance, Analysis, Property & Casualty..., Commercial Insurance, Claim, Liability, General Insurance, Risk Management, Customer Service, Underwriting, Brokers, Claims Management
Education
Kaplan University 2008 — 2010
Bachelor of Science (B.S.), Legal Studies, General
Keller Graduate School of Management of DeVry University
Master of Business Administration (MBA), Business Administration and Management, General
The Hanover Insurance Group September 2014 - Present
Blue Line Consulting and Communications - Cicero December 2010 - Present
Byrne Dairy October 2011 - September 2014
Byrne Dairy February 2011 - October 2011
Rite Aid June 2006 - February 2011
Skills
Customer Service, Microsoft Excel, Microsoft Word, Team Leadership, PowerPoint, Microsoft Office, Merchandising, Inventory Management, Retail, Inventory Control, Grocery, Sales, Management, Policy, Social Media, Operations Management, Analysis, Training, Time Management, Team Building, Leadership
Education
Le Moyne College 2007 — 2010
Bachelor of Arts, Political Science and History
State University of New York College at Brockport 2006 — 2007
Political Science
The Hanover Insurance Group June 2015 - Present
The Hanover Insurance Group August 2014 - June 2015
The Hanover Insurance Group March 2010 - August 2014
The Hanover Insurance Group May 2007 - March 2010
The Hartford January 2005 - May 2007
Skills
Property & Casualty...
Education
James Madison University 2000 — 2004
Bachelor of Science (BS), Psychology and Communication
The Main Street America Group November 2011 - Present
The Hanover Insurance Group May 2009 - October 2011
Liberty Mutual Insurance October 2007 - May 2009
Education
The University of Georgia 1997 — 1999
Bachelor of Business Administration (B.B.A.), Finance, General
Kennesaw State University - Michael J. Coles College of Business 2002 — 2004
Master of Business Administration (MBA), Business Administration and Management, General
Travelers November 1997 - Present
The Hanover Insurance Group January 1985 - November 1997
Education
Loyola University Chicago
Bachelor's degree, Finance, General
ESIS, Inc. January 2000 - Present
AAA Mid-Atlantic September 1992 - March 1999
The Hanover Insurance Group May 1986 - August 1989
Skills
Casualty, Liability, Claims Management, Claim, Property & Casualty..., Legal Liability, Claims Resolution, Professional Liability, General Insurance, Commercial Insurance, Claim Investigation, Commercial Lines, Claims Handling, Litigation Management
Education
Kean University 1984 — 1988
Bachelor's degree, Clinical Psychology
ASI™ January 2015 - Present
MobilexUSA May 2014 - January 2015
The Hanover Insurance Group August 2013 - April 2014
American Express February 2013 - August 2013
American Express May 2011 - August 2013
Allstate April 2008 - November 2009
Taco Bell August 2001 - June 2008
Skills
Outlook, Training, Human Resources, Banking, Analysis, Time Management, Call Centers, Interviews, Budgets, Leadership, Customer Service, Microsoft Excel, PowerPoint, Customer Experience, Troubleshooting, Customer Satisfaction, Data Entry, Telephone Skills, Public Speaking, Insurance, Coaching, Peer Mentoring, Team Leadership, Georgia Property and..., Property & Casualty..., Customer Retention, Social Media
Education
Eckerd College 2012 — 2016
Bachelor of Business Administration (B.B.A.), Organizational Leadership
Jefferson State Community College 2007 — 2008
Professional Customer Service/Call Center Certification
Owner/Agent June 2014 - Present
Sentry Insurance July 2007 - June 2014
lia sophia 2005 - 2008
The Hanover Insurance Group August 2000 - July 2007
Skills
Property & Casualty..., 401k, Employee Benefits, Health Insurance, Commercial Lines, Casualty, Commercial Insurance, General Liability, Term Life Insurance, Whole Life, Buy-sell Agreements, Ancillary Benefits, Key Person Insurance, Short Term Disability, LTD, Dental Insurance, Word, PowerPoint, Excel, Access, Workers Compensation, Advisor, QuickBooks, General Insurance, Disabilities, Legal Liability, Microsoft Excel, Microsoft Word, Customer Service, Leadership, Insurance, Analysis, Risk Management, Umbrella Insurance, Underwriting, Life Insurance, Disability Insurance, Professional Liability, Liability, Accident, Claims Management, Fixed Annuities, Employment Practices..., D&O, Series 6, Small Business, Management, Claim, Sales, Negotiation
Education
University of Michigan 2000 — 2005
Bachelor of Business Administration (BBA), Finance, Economics
Kirtland Community College 1996 — 2000
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Liberty Mutual Insurance April 2013 - Present
Liberty Mutual Insurance March 2012 - April 2013
Liberty Mutual Insurance June 2010 - March 2012
The Hanover Insurance Group April 2007 - June 2010
Skills
Microsoft Office, Insurance, Microsoft Excel, Microsoft Word, Disability Insurance, Social Security..., Life & Health Insurance..., Claim Investigation, Claims Management, Property & Casualty..., Liability, Life Insurance, Accident
Education
Johnson and Wales University 2002 — 2006
Bachelor's degree, Criminalistics and Criminal Science
Marshwood High School 1999 — 2002
The Hanover Insurance Group August 2014 - Present
The Hanover Insurance Group February 2012 - August 2014
Wegmans Food Markets July 2006 - October 2013
Wegmans January 2006 - October 2013
Enterprise Rent-A-Car June 2011 - February 2012
Le Moyne College August 2007 - May 2011
Syracuse Cheifs Minor League Baseball April 2009 - September 2009
Syracuse Chiefs MLIB April 2009 - September 2009
Wegmans April 2009 - September 2009
Education
Le Moyne College 2007 — 2011
Le Moyne College
Dual; Bachelor, Business Management and Leadership, Marketing; Human Resource Management
The Hanover Insurance Group March 2015 - Present
3Pound Health February 2014 - March 2015
New York Life Insurance Company April 2013 - January 2014
Syracuse Crunch November 2012 - February 2013
Auburn Doubledays May 2012 - September 2012
Skills
Sports Management, Sports Marketing, Marketing, Licensed Life Insurance..., Life Insurance, Long-term Care, Annuity Sales, Retirement Planning, Sales, Event Planning, Advertising, Ticketing, Management, Twitter, Facebook, Fixed Annuities, Whole Life, Term Life Insurance
Education
Le Moyne College 2010 — 2014
Bachelor of Science: Madden School of Business, Double major: Management and Leadership/ Marketing
Jordan Elbridge 2005 — 2010
High School Diploma, NYS Regents
Boylston Elementary School 2011 - Present
The Hanover Insurance Group December 2000 - August 2007
The Boston Globe September 1995 - January 2000
Skills
•Results-oriented..., •Exceptional..., •Expertise in oral and..., •Articulate and..., Interviews, Curriculum Design, Editing, Leadership, Staff Development, Public Speaking
Education
Lesley University 2006 — 2008
Master's degree, Elementary Education and Teaching
Northeastern University 1995 — 2000
Bachelor of Arts (B.A.), Journalism
The Hanover Insurance Group May 2010 - Present
Business Risk Partners, Inc. 2000 - 2010
Chubb/Executive Risk 1993 - 1999
Skills
D&O, Professional Liability, E&O, Employment Practices..., Property & Casualty..., Underwriting, Casualty Insurance, Casualty, Liability, Commercial Insurance, Brokers, General Insurance, Insurance
Education
Keene State College 1987 — 1991
B.S., Business Management & Economics
Granby High 1983 — 1987
ServiceMaster June 2009 - Present
The Hanover Insurance Group August 2006 - November 2007
Education
Virginia Commonwealth University 2010 — 2013
Master of Science, Criminal Justice
James Madison University 2002 — 2006
Bachelor of Science, Public Administration; Minor Criminal Justice
The Hanover Insurance Group January 2013 - Present
Taylor & Walker October 2004 - January 2013
Sheffer Law Office June 2001 - October 2004
Clark & Ward September 1999 - June 2001
MacKenzie & Peden, PLC October 1996 - September 1999
State Auto Insurance 1993 - 1995
Education
Louis D. Brandeis School of Law at the University of Louisville 1995 — 1998
University of Louisville 1989 — 1993
Liberty Mutual Insurance May 2013 - Present
The Hanover Insurance Group June 2011 - May 2013
AXA Equitable August 2009 - June 2011
AutoOne Insurance 2003 - May 2009
AutoOne Insurance March 2002 - May 2009
Bristol West Insurance Group June 1999 - March 2002
Nationwide Insurance November 1993 - April 1999
Skills
Claim, Claims Management, Insurance, Liability, Leadership, Process Improvement, Strategy, Project Management, Workers Compensation, Performance Management, Project Planning, Management, Training, Property & Casualty..., Strategic Planning
Education
Long Island University 1984 — 1988
BS, Business, Public Administration and Accountancy
Carnival Cruise Lines October 2008 - August 2014
Carnival Cruise Lines September 2006 - October 2008
The Hanover Insurance Group January 2005 - March 2006
Sprint July 2002 - October 2004
Skills
Hospitality, Training and Development, Human Resources, Leadership, Management, Program Development, Team Building, Change Management, Tourism, Coaching and Mentoring, Microsoft Office..., Underwriting, Risk Management, Marine Insurance, Public Speaking, Research Data Analysis, Organizational..., Strategic Planning
Education
University of Wales, Cardiff 2010 — 2015
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General
UNSW Australia 2008 — 2010
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Johnson and Wales University 2007 — 2008
Certificate Hospitality Management
Institute of Commercial Management 2004 — 2006
Diploma in Project Management
Institute of Commercial Management 2004 — 2006
Diploma in Safety Management
Institute of Training and Development 2000 — 2002
Diploma in Tourism and Hospitality Management, Hospitality Administration/Management
St. Francois Girls' College 1998 — 2000
A' Levels, Geography, History, Literature
St. Francois Girls' College 1993 — 1995
High School Diploma, Social Sciences - History, Literature, English Language, C.X.C - CAPE
Central Test Prep, LLC December 2010 - Present
Harrison-Benis, LLP August 2009 - Present
University Tutoring Service October 2009 - June 2012
The Hanover Insurance Group February 2008 - July 2009
Boston Global Education September 2007 - December 2007
Harrison, Benis & Spence January 2006 - July 2007
University Tutoring Service April 2006 - June 2007
University of Washington January 1999 - June 2006
Skills
Westlaw, Legal Research, Teaching, Invoicing, Office Management, Accounts Receivable, Accounts Payable, Civil Litigation, Commercial Litigation, Property Law, Editing, Litigation, Proofreading
Education
University of Washington 1998 — 2006
M.A., Philosophy
Kent State University 1991 — 1995
B.S., Mathematics
Althans Insurance Agency, Inc. August 2015 - Present
The Hanover Insurance Group October 2012 - July 2015
Chubb December 2009 - November 2012
Education
John Carroll University 2007 — 2009
MBA, Finance
The Ohio State University Fisher College of Business 2000 — 2004
The Hanover Insurance Group September 2009 - Present
Energi Holdings, Inc November 2008 - March 2009
OneBeacon Insurance 2003 - 2007
OneBeacon Insurance September 1998 - March 2003
American International Group April 1996 - September 1998
The Hartford Insurance Group July 1992 - March 1996
The Hartford Insurance Group December 1986 - July 1992
The Hartford Insurance Group May 1983 - December 1986
Skills
Leadership, Commercial Lines, Process Improvement, Casualty, P&L Management, Commercial Insurance, Property & Casualty..., Business Strategy, Sales, Marketing Research, Lead Generation, Marketing, Underwriting, Business Development, Corporate Communications, Risk Management, Insurance, Casualty Insurance, Claims Management, Employment Practices..., Professional Liability, General Insurance, Inland Marine, Reinsurance, Claim, Liability, Brokers, Umbrella Insurance, D&O, Health Insurance, Workers Compensation, Legal Liability
Education
Lafayette College 1975 — 1979
Hingham High School 1973 — 1975
Mendham High School 1971 — 1973
Senior System Inc December 2008 - Present
The Hanover Insurance Group April 1986 - November 2007
State Mutual Insurance April 1986 - November 2007
Allmerica Financial April 1986 - November 2007
Hanover Insurance 1986 - 2007
Skills
Oracle SQL, DB2, MS Office Suite, Databases, Mainframe, Disaster Recovery, JCL, Visio, Integration, Windows, Oracle, Technical Support, Testing, Troubleshooting, Microsoft Office, SOA, SQL, Software Documentation, Windows Server, Requirements Analysis, SDLC, Vendor Management, Business Analysis
Education
Worcester Polytechnic Institute 1982 — 1984
Computer Science
Jacksonville University 1978 — 1982
BA, Computer Science
DLC February 2015 - Present
StyleHaul, Inc. March 2014 - February 2015
University of Southern California March 2013 - July 2013
Cambridge Associates April 2011 - July 2012
The Hanover Insurance Group September 2007 - April 2011
Loyola University Maryland May 2006 - August 2007
Skills
Financial Analysis, Microsoft Excel, Research, Public Speaking, PowerPoint, Strategic Planning, Microsoft Office, Data Analysis, Bloomberg Terminal, Access, Bloomberg, Social Media, Management, Business Development, Analysis, Leadership, Marketing, Finance, International Business, Coaching, Quantitative Research, Business Strategy, Marketing Strategy, Strategy, Customer Service, Client Relations Skills, Project Management, Portfolio Management, Analytics, Financial Modeling, Investments, Mergers & Acquisitions, Cross-functional Team..., Sales
Education
University of Southern California - Marshall School of Business
Master of Business Administration (M.B.A.), Global Business
Loyola University Maryland 2002 — 2006
Business Administration, Business Management
Various March 2013 - Present
The Hanover Insurance Group February 2009 - February 2013
The Hanover Insurance Group February 2009 - February 2013
The Hanover Insurance Group January 2008 - January 2009
Office of the Auditor General, State of RI January 2005 - January 2008
Lefkowitz, Garfinkel, Champi & Derienzo January 2003 - January 2005
Skills
Certified Fraud Examiner, Sarbanes-Oxley Act, Insurance, Internal Controls, Property & Casualty..., Accounting, Auditing, Internal Audit
Education
Johnson & Wales University
BA, Accounting
University of Rhode Island - College of Business Administration
MBA, Business & Fraud
Keller Williams Realty Partners October 2013 - Present
The Hanover Insurance Group March 2011 - March 2012
Lionbridge March 2009 - March 2011
HRworks 2003 - 2006
Skills
Applicant Tracking..., Training, Outlook, Project Management, Microsoft Office, Business Development, Microsoft Word, Social Networking, Sales, Selling
Education
Kennesaw State University 1999 — 2003
Bachelor, Information Systems
The Hartford Specialty Marine/Monoline Property UnderwriterThe Hartford Insurance Group2004 - Present
The Hanover Insurance Group 2004 - 2007
Education
Le Moyne College 1999 — 2003
Business, Marketing, Finance
The Hanover Insurance Group March 2013 - Present
The Hartford Insurance Group June 2004 - February 2013
Skills
Actuarial Science, Reinsurance, Insurance, Financial Risk, Actuaries, Underwriting, General Insurance, Risk Management, Property & Casualty..., Pricing, Ratemaking
Education
Lebanon Valley College 2000 — 2004
BS, Actuarial Science
Parallon June 2014 - Present
Tin Roof Improvements, LLC March 2013 - December 2014
The Hanover Insurance Group October 2009 - January 2011
Liberty Mutual December 2007 - February 2010
Granger Construction Company February 2007 - November 2007
Michigan State University August 2004 - February 2007
Skills
Site Inspections, Document Management, Construction, Tax Assessment, Construction Management, Budgets, Research, Software Documentation
Education
Michigan State University 2003 — 2006
BS, Construction Management
Lansing Community College 2001 — 2003
Associates, Applied Science, Architecture
University of Michigan-Dearborn 1999 — 2000
The Hanover Insurance Group Regional Claims ManagerProgressive InsuranceJanuary 2000 - February 2007
Skills
Claim, Commercial Lines, Property & Casualty..., Underwriting, Claims Management, Insurance, Litigation Management, Employee Benefits, Liability, General Insurance, Commercial Insurance, Workers Compensation, CPCU, Legal Liability, Casualty, Professional Liability, Product Liability, Change Management, Performance Management, Strategic Planning, D&O, Vendor Management, Customer Service, Management, Claims Resolution, Casualty Insurance, Claims Investigations, Investigation, Disability Insurance, Liability Analysis, Process Improvement, Excess, Claims Handling, Financial Analysis, Property Damage, Subrogation, Team Building, Fixed Annuities, Negotiation, Adjustments, Life Insurance, Fraud, Inland Marine
Education
Ithaca College 1980 — 1984
BA, History, Politics
The Hanover Insurance Group July 2014 - Present
The Hanover Insurance Group March 2013 - Present
The Hanover Insurance Group June 2010 - March 2013
Cornell University August 2008 - December 2008
Skills
Inland Marine, Analysis, Underwriting, Risk Management, Energy Underwriting, Relationship Development, Agency Development, Builders Risk, Oil/Gas, Managing Agency..., Developing New Markets, Execution of Business..., Construction Insurance
Education
Ithaca College 2005 — 2009
Nashua High School
Nashua High School
The Hanover Insurance Group 2010 - Present
OneBeacon Insurance Company 2006 - 2010
Firemans Fund Insurance Company September 2003 - May 2006
Liberty Mutual Insurance Company June 2001 - September 2003
Education
LIU Post 2002 — 2005
Master’s Degree, Criminal Justice, 3.98
University at Albany, SUNY 1997 — 2001
Bachelors, Criminal Justice and Psychology
Litigation Results LLC April 2013 - Present
Liberty Mutual March 2006 - April 2013
Travelers Insurance December 2003 - March 2006
CNA Insurance Company October 1997 - December 2003
Tokio Marine Management - Atlanta October 1996 - October 1997
Chubb Insurance August 1984 - April 1995
The Hanover Insurance Group June 1978 - August 1984
Education
LIU Post 1972 — 1976
BA, Criminal Justice
Immaculate Conception Church January 2006 - Present
The Hanover Insurance Group April 2005 - December 2005
The Hanover Insurance Group March 2001 - March 2005
Skills
Bulletin Editor, Marketing Communications, Website Administrator, Office Management, Volunteer Management, Microsoft Office, Microsoft Word, Microsoft Publisher, Microsoft Excel, Outlook, PowerPoint, Customer Service, System Administration, Graphic Design, Business Analysis, Management, Training
Education
Le Moyne College 1989 — 1993
Bachelor of Science (BS), Business Administration, Finance
The Hanover Insurance Group October 2012 - April 2014
Marsh & McLennan Companies, Inc. May 2010 - October 2012
L&T Infotech July 2007 - October 2012
Travelers September 2008 - April 2010
Skills
Oracle Business..., Informatica, Oracle Sql, DAC, OBIA, Salesforce.com, Teradata, Data Warehousing, OBIEE, SQL, Oracle, Data Modeling, PL/SQL, ETL, Business Objects, Siebel, Business Intelligence, Dashboard
Education
Kurukshetra University 2003 — 2007
Bachelor of Technology, Computer Science
JCB Performance Machine, LLC November 2010 - Present
Microscan December 1999 - June 2009
Ambit Recruitment August 1997 - December 1999
The Hanover Insurance Group September 1988 - August 1997
Education
Southern New Hampshire University 1992 — 1994
Bachelor Degree, Materials Management
Mount Washington College 1990 — 1992
Associate Degree, Computer Information Services
Lorain County Community College 1972 — 1974
Associate Degree, Criminal Justice and Business
The Hanover Insurance Group November 2012 - Present
QuickPivot (formerly Extraprise) December 2011 - November 2012
Omgeo January 2010 - November 2011
Object Management Group June 2008 - December 2009
Skills
CRM, Salesforce.com, Eloqua, Marketing Automation, Marketing Strategy, Business Process..., Database Marketing, Data Quality, Data Analysis, Microsoft Office, Program Management, Project Management, SharePoint, SQL, Organization Skills, Time Management, Business Analysis, Management, Marketing, Strategy, Leadership, Strategic Partnerships, Digital Marketing, Analytics
Education
Keene State College 2004 — 2008
BS, Management
Cape Elizabeth High School 2001 — 2004
The Hanover Insurance Group April 2014 - Present
The Hanover Insurance Group November 2011 - April 2014
The Hanover Insurance Group March 2010 - November 2011
Skills
Property & Casualty..., Insurance, General Insurance, Underwriting, Commercial Insurance, Business Analysis, Claim, Casualty, Requirements Gathering, Commercial Lines, Liability, Legal Liability, Umbrella Insurance, Workers Compensation, Claims Management, Process Improvement
Education
Lesley University
BS, Business Management/Finance
Nichols College
MBA, Business
The Navigators Group, Inc. September 2014 - Present
AIG September 2013 - September 2014
Andrew Nickolson & Associates, Inc. July 2012 - September 2013
CNA Insurance May 2011 - July 2012
The Hanover Insurance Group August 2006 - May 2011
Firemans Fund Insurance Company August 1998 - August 2006
Wm. H. McGee & Co. September 1985 - August 1998
Skills
Inland Marine, Commercial Insurance, Underwriting, Property & Casualty..., Liability, Brokers, General Insurance, Casualty, Maritime, Relationship Management, Reinsurance, Commercial Lines, Workers Compensation, Legal Liability
Education
Johnson & Wales University
LIU Post
The College of Insurance
The Hanover Insurance Group April 2012 - Present
OneBeacon Insurance July 2010 - November 2011
The Hartford March 2007 - June 2010
The Hartford September 2004 - March 2007
Skills
Property & Casualty..., Auto, Workers Compensation, Technology, Underwriting, Errors & Omissions, Life Science Industry, Excess, Commercial Lines, Commercial Insurance, Insurance, Risk Management, Umbrella Insurance, Liability, Casualty, General Insurance
Education
Le Moyne College 1997 — 2001
B.S., Business Administration
The Republic Group August 2013 - Present
Hanover Insurance March 2010 - April 2013
The Hanover Insurance Group January 2000 - March 2010
The Hanover Insurance Group September 1990 - January 2000
The Hanover Insurance Group May 1987 - September 1990
The Hanover Insurance Group October 1986 - May 1987
The Hanover Insurance Group January 1982 - October 1986
The Hanover Insurance Group January 1979 - January 1982
Skills
Property & Casualty..., Customer Service
Education
Louisiana State University
General Business
The Hanover Insurance Group November 2012 - Present
Precision Roof Contractors May 2012 - November 2012
Pilot Catastrophe Service February 2012 - April 2012
Quality 1st Roofing April 2011 - September 2011
Catastrophe Roofing October 2009 - April 2011
United States Air Force February 2003 - February 2009
Skills
Construction, Construction Management, Contract Management, Contractors, Process Scheduler, Contract Negotiation, Project Management, Microsoft Office, Budgets, Project Planning, Customer Service, Microsoft Excel, Negotiation, MS Project, Strategic Planning, Team Building, Microsoft Word, Residential Homes, Procurement, PowerPoint
Education
ITT Technical Institute-Kennesaw 2010 — 2012
Associate of Arts and Sciences (A.A.S.), Computer Drafting & Design, 3.67
PRO Unlimited December 2013 - Present
Solution Partners Inc. September 2013 - December 2013
Software Guidance & Assistance August 2012 - June 2013
UnitedHealth Group April 2010 - April 2012
The Hanover Insurance Group July 2008 - June 2009
Travelers Insurance March 2003 - July 2008
Travelers Insurance September 1996 - March 2003
Travelers Insurance April 1991 - September 1996
US Army April 1987 - October 1990
Skills
Healthcare, Financial Services, Business Analysis, Program Management, Requirements Analysis, Project Management, MS Project, PMP, SharePoint, Analysis, Insurance, Process Improvement, Quality Assurance, Change Management, Management, Leadership
Education
Kent State University 1983 — 1986
Bachelor of Business Administration, Accounting, Business Management
Travelers Insurance December 2009 - Present
Travelers September 2004 - December 2009
Royal and SunAlliance Insurance Agency, Inc. April 2000 - September 2004
The Hanover Insurance Group 1984 - 1994
Skills
Commercial Insurance, Liability, Property & Casualty..., Underwriting, Insurance, General Insurance, Casualty, Selling, Commercial Lines, Legal Liability, Workers Compensation
Education
Northern Illinois University 1975 — 1977
BA, English
Le Moyne College 1973 — 1975
Bachelor of Arts (B.A.), English Language and Literature, General
Liberty Mutual Insurance, formerly America First Insurance August 2007 - Present
Ohio Casualty Group April 1997 - August 2007
The Hartford November 1993 - April 1997
The Hanover Insurance Group January 1986 - November 1993
Skills
Property, Commercial Insurance, Underwriting, Liability, Workers Compensation, Commercial Lines, Umbrella Insurance, Casualty, General Insurance, Inland Marine, Insurance, Legal Liability, Process Improvement, Property
Education
Kansas State University 1979 — 1983
BS, Business Administration
Boston University June 2010 - Present
3Com Corporation October 2007 - April 2010
The Hanover Insurance Group June 2005 - September 2007
Ascential Software June 2004 - June 2005
Harvard University 2000 - 2003
Skills
Internal Controls, Sarbanes-Oxley Act, Financial Analysis
Education
Lesley University
BS, Management
EXIT EZ Realty Commercial Lines Underwriting SpecialistPeerless Insurance1998 - 2002
The Hanover Insurance Group 1989 - 1998
Nationwide Insurance 1985 - 1989
Education
Le Moyne College
Maury Donnelly & Parr Inc June 2013 - Present
Applied Systems October 2011 - Present
Applied Systems January 2011 - October 2011
Hanover Insurance August 2009 - August 2010
Travelers Insurance August 2006 - August 2009
Sadler Insurance Agency October 2003 - August 2006
The Hanover Insurance Group 1994 - 2003
MetLife Auto & Home 1988 - 1993
Allstate Insurance 1982 - 1986
Skills
Property & Casualty..., Insurance, General Insurance, Commercial Insurance, Underwriting, Brokers, Salesforce.com, Training, Strategic Planning, Software Documentation, Sales Management, Customer Service, New Business Development, Public Speaking, E-Learning, Claim, Account Management, Employee Training, Editing, Workers Compensation, Sales
Education
Lehigh University - College of Business and Economics 1977 — 1981
BS, Marketing
MDP
AIG December 2012 - Present
The Hartford October 2011 - November 2012
UnitedHealth Group August 2010 - October 2011
Travelers February 2006 - August 2008
MetLife October 2005 - December 2005
The Hanover Insurance Group October 2004 - September 2005
MetLife September 2003 - September 2004
MetLife August 2002 - August 2003
ACNielsen June 1998 - July 2002
Education
Symbiosis institute of Management Studies 2004 — 2006
Post Graduate Diploma, Business Administration, Specialization-Operations
Jawaharlal Nehru Technological University 1996 — 1998
Masters, Electronics Engineering
Kakatiya University 1992 — 1996
Bachelors, Electronics Engineering
Chubb Insurance December 2014 - Present
Providence Mutual May 2013 - December 2014
Cleary Insurance, Inc. May 2011 - May 2013
The Howes Insurance Group December 2009 - May 2011
The Hanover Insurance Group October 2006 - December 2009
Skills
Property & Casualty..., Insurance, Customer Service, Customer Relations, Claims Management, Risk Management, Underwriting, Small Business, Liability, Casualty, General Insurance, Umbrella Insurance, Brokers, Commercial Lines, Casualty Insurance, Commercial Insurance
Education
Le Moyne College 2002 — 2006
BS, Business Administration, Marketing
The University of Stirling 2005 — 2005
Bachelor of Business Administration (B.B.A.), Study Abroad Program- 2005 Spring Semester
ACE Group September 2014 - Present
Harleysville Insurance July 2010 - September 2014
The Hanover Insurance Group September 2007 - July 2010
The Hartford January 2003 - September 2007
Finaly Fine Jewelry 1991 - 2000
Skills
Commercial Lines, Underwriting, Casualty, Property & Casualty..., Commercial Insurance, Workers Compensation, Legal Liability, General Insurance, Liability, Insurance, Casualty Insurance, Claim, Inland Marine, Professional Liability, Umbrella Insurance
Education
Livingstone College
BS, Business Management
The Hanover Insurance Group March 2015 - Present
Allstate September 1998 - February 2015
Atlantic Mutual July 1997 - September 1998
St. Paul Insurance January 1997 - July 1997
Allstate Insurance October 1989 - December 1996
General Accident Insurance Company September 1986 - October 1989
The Hartford October 1980 - September 1986
Skills
Liability, Claim, Insurance, Insurance Law, Civil Litigation, Casualty, Property & Casualty..., Property Damage, Subrogation, Liability Analysis, Commercial Lines, Claims Management, Casualty Insurance, Commercial Insurance, Legal Liability, Professional Liability, Litigation, General Insurance, Litigation Management, Product Liability
Education
Long Island University, C.W. Post Campus 1978 — 1980
Bachelor of Science (B.S.), Management, 3.20
Grindstone Financial Group November 2012 - Present
N&D April 2006 - October 2012
Travelers October 2003 - March 2006
The Hanover Insurance Group May 2001 - October 2003
Commercial Union Insurance 1987 - 1999
Skills
Commercial Insurance, Casualty, Legal Liability, Insurance, Professional Liability, General Insurance, Liability, Surety Bonds, Claim, Health Insurance, Claims Management, D&O, Directors & Officers..., Homeowners, Licensed Property &..., Disability Insurance, Marketing, Liability Analysis, Life Insurance, New Business Development, Excess, Property Damage, Renters, Reinsurance, Casualty Insurance
Education
Keene State College 1972 — 1976
Bachelor of Arts (BA), Economics, 2.94
AAA Mid-Atlantic Sr Casualty ManagerNCNU IE2006 - 2012
AIG (21st Century) 1999 - 2002
AIG 1999 - 2002
The Hanover Insurance Group 1988 - 1999
Colonial Penn 1978 - 1989
Skills
Property & Casualty..., Claim, Insurance, Casualty, Liability, Legal Liability, Commercial Insurance, Litigation Management, Professional Liability, Reinsurance, Commercial Lines, Underwriting, Claims Management, Product Liability, Workers Compensation
Education
The Amercian Institute for Property and Casualty Underwriters
CPCU
La Salle University
Bachelor of Science (BS), Finance
La Salle University - School of Business Administration
BS
The Hanover Insurance Group December 2013 - April 2015
PerkinElmer September 2013 - November 2013
Caliper Life Sciences, A PerkinElmer Company May 2011 - September 2013
Ernst & Young August 2008 - April 2011
Skills
Auditing, Sarbanes-Oxley Act, GAAP, CPA, General Ledger, Microsoft Office, Leadership
Education
Isenberg School of Management, UMass Amherst 2008 — 2010
MBA
Sacred Heart University 2004 — 2008
BS, Accounting, Business Administration, Sport Management
The Hanover Insurance Group April 1997 - Present
The Hanover Insurance Group April 1993 - March 1997
Skills
Sales Management, Underwriting, Commercial Lines, General Insurance, Pricing, New Business Development, Strategic Planning, Product Development, Business Planning, Property & Casualty..., Sales Operations, Marketing, Casualty, Commercial Insurance, Sales, Umbrella Insurance, Legal Liability, Professional Liability, Liability, Workers Compensation, Insurance, Employee Benefits
Education
James Madison University - College of Business 1982 — 1984
MBA, Finance
University of Richmond - Robins School of Business 1973 — 1977
BSBA, Marketing/ Management
PatientKeeper May 2015 - Present
PatientKeeper April 2012 - Present
eClinicalWorks December 2010 - April 2012
Prometric April 2010 - October 2010
The Hanover Insurance Group January 2010 - May 2010
LG Electronics May 2008 - June 2009
Skills
XML, JavaScript, IIS, Java, .NET, Microsoft SQL Server, Testing, Business Analysis, Databases, VB.NET, Web Development, SDLC, AngularJS, R, HL7, SharePoint...
Education
University of Northern Virginia 2009 — 2011
Masters, Computer Science
Kurukshetra University 2005 — 2007
Masters, VLSI Design
Maharshi Dayanand University 2001 — 2005
Bachelors, Electronics & Communication
CNA Insurance December 2014 - Present
Liberty International Underwriters June 2014 - November 2014
AIG August 2007 - May 2014
Marsh August 2005 - August 2007
Liberty Mutual Insurance August 2003 - August 2005
Liberty Mutual Insurance February 1994 - August 2003
The Hanover Insurance Group December 1988 - February 1994
Skills
Business Planning, Property, Accounting, Call Center, Project Management, Business Strategy, Brokers, Call Centers, Underwriting, Insurance, Casualty, Property & Casualty..., Excess, Professional Liability, Commercial Lines, Commercial Insurance, Legal Liability, Casualty Insurance, Liability, Risk Management, Reinsurance, Workers Compensation, General Insurance
Education
Louisiana State University and Agricultural and Mechanical College
BS, Economics
University of Wisconsin-Madison
Bachelor of Science
Vassallo & Associates September 2012 - Present
The Hanover Insurance Group March 1988 - September 2012
Skills
Litigation, Real Estate Transactions, Personal Injury, Civil Litigation, Arbitration, Trial Practice, Product Liability, Mediation, Trials, Courts, Torts
Education
St John's University School of Law 1984 — 1987
JD
Lehigh University - College of Business and Economics 1980 — 1984
BS, Economics
Baldwin High School 1977 — 1980
The Hanover Insurance Group June 2015 - Present
The Hanover Insurance Group January 2013 - June 2015
The Hartford October 2007 - December 2012
The Hartford June 2006 - October 2007
The Hartford September 2004 - February 2006
Allstate Insurance September 2003 - September 2004
The Hartford May 2002 - September 2003
Skills
Training, Liability, Claim, Leadership, Insurance, Professional Liability, Analysis, Property Damage, Casualty, Personal Injury, Litigation
Education
Jackson State University 1997 — 2002
Bachelors of Science, Computer Science
Jackson State University 1997 — 2002
B.S, Computer Science
Computer Learning Center
Diploma Received, Computerized Business Systems
ALDI April 2010 - Present
Peckham, Inc. March 2008 - October 2008
The Hanover Insurance Group March 2006 - September 2007
TEKsystems July 2005 - January 2006
Tri-State Hospital Supply June 2001 - April 2004
Ferrellgas 1991 - 2000
Skills
Process Improvement, Computer Technician, Network Technician, Microsoft Office, Accounting, Problem Solving, Bookkeeping, Active Directory, Communication, Interpersonal Skill, Customer Service, Leadership, Crystal Reports, Call Center, QuickBooks, SQL, IBM AS/400, Training, Critical Thinking, Cultural Diversity, Creative Thinker, Troubleshooting, Active Listener, Mentoring, Manufacturing, GAAP
Education
Lansing Community College 2009 — 2011
Associates Degree, Business Administration
The Hanover Insurance Group September 2014 - Present
The Hanover Insurance Group June 2012 - September 2014
Dan DeMartin State Farm Agency May 2011 - July 2012
Skills
Insurance, Commercial Insurance, Casualty
Education
Olivet College 2010 — 2012
Insurance and Risk Management, Insurance and Risk Management
Jackson Community College
Associates Degree, Arts
Western States LC, Inc. March 2014 - Present
Patriot Insurance Co. 2008 - 2011
Surplex Insurance Underwriters April 2004 - December 2008
Gresham & Associates February 2000 - April 2004
The Hanover Insurance Group September 1996 - February 2001
Aetna Property & Casualty May 1988 - August 1996
Skills
Property & Casualty..., Commercial Insurance, Underwriting, Excess, Inland Marine, D&O, General Liability, Umbrella, Professional Liability, Workers Compensation, Employment Practices..., Auto Liability, Property Damage, Property
Education
James Madison University
Bachelor's degree, Fine Arts Major with Minor in Education
The Hanover Insurance Group August 2012 - Present
The Hartford January 2003 - August 2012
Otis Elevator Company 1993 - 2003
Skills
Fellow of The Casualty..., Professional Engineer,...
Education
The University of Connecticut 1990 — 1993
MS, Electrical and Electronics Engineering
Lehigh University 1986 — 1990
BS, Electrical and Electronics Engineering
The Main Street America Group October 2005 - Present
The Hanover Insurance Group July 1998 - October 2005
Penn National Insurance December 1994 - May 1998
Education
Keene State College 1983 — 1988
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Conant High School 1978 — 1982
Chime Solutions June 2015 - Present
The Hanover Insurance Group March 2014 - June 2015
GEICO 2008 - 2013
Home Depot 2005 - 2008
General Electric Capital 1998 - 2003
Skills
Insurance, Invoicing
Education
Kaplan University-Davenport Campus 2008 — 2010
Sequoyah High School
H S Diploma
The Hanover Insurance Group July 2013 - February 2015
Lake Erie College August 2010 - May 2013
National L.S. Inc. May 2008 - August 2010
Skills
Analysis, Underwriting, Risk Management, Business Development, Marketing, Inland Marine, Territory Analysis, Market Analysis, Strategic Planning, Microsoft Excel, Microsoft Office, Customer Service, Microsoft Word, Construction Insurance, Communication Skills, PowerPoint, Outlook, Time Management, Teamwork, Public Speaking, Program Management, Sports, Organization, Work Ethic
Education
Lake Erie College 2010 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General
Lake Erie College 2004 — 2008
Bachelor of Science (B.S.), Business Administration and Management, General
The Hanover Insurance Group July 2014 - Present
Farmers Insurance Group of Companies April 2008 - July 2014
Buehler YMCA August 2005 - April 2008
CTS Transport May 2005 - August 2007
Skills
Commercial Claims, Anatomy, Kinesiology, Exercise & Sports..., Business Process, Planning & Management, General Insurance, Claims Management, Workers Compensation, Claim, Management, Property & Casualty..., Liability, Claim Investigation, Insurance, Workers' Compensation..., Subrogation, Budgets, Property Damage, Training, Claims Resolution, Legal Liability, Commercial Lines, Casualty, Litigation Management, Customer Service
Education
Judson University 2001 — 2005
Bachelor of Arts (B.A.), Sports Management and Businees Administration
The Hanover Insurance Group June 2011 - Present
Walmart June 2009 - June 2011
Skills
Property & Casualty..., Customer Service, Customer Satisfaction, Analysis, Billing Services
Education
Keene State College 2006 — 2009
Bachelor's degree, Business Manaegment
Roger Williams University 2005 — 2006
Studied, Dance Performance
The Hanover Insurance Group January 2008 - Present
Allstate January 1990 - April 2002
Skills
Sales, Customer Service
Education
Johnson C. Smith University - JCSU 1976 — 1980
Communications
The Hanover Insurance Group December 2013 - Present
ACE Private Risk Services April 2011 - Present
Nationwide Insurance June 2003 - April 2011
Sherwin-Williams Paints June 2000 - June 2003
Skills
General Insurance, Customer Service, Training, Risk Management, Process Improvement, Property & Casualty...
Education
Longwood University 1996 — 2000
Bachelor of Science (BS), Business Administration, Markerting
The Hanover Insurance Group April 2014 - Present
The Hanover Insurance Group September 2013 - April 2014
Farmers Insurance Group of Companies January 2008 - September 2013
Skills
Claim, Insurance, Property Claims, Commercial Insurance, Claims Management, Customer Service, Property, General Insurance, Training, Sales, Microsoft Excel, Leadership, Team Building, Homeowners, Property Damage, Claims Handling, Casualty Insurance, Negotiation, Sales Management, Claim Investigation, Xactimate, Account Management
Education
Lewis University 2001 — 2005
Bachelor of Science (B.S.), Aviation and Business Administration