The Hanover Insurance Group
Industry: Insurance company
DescriptionThe Hanover Insurance Group, Inc., based in Worcester, Massachusetts, is one of the oldest continuous businesses in the United States still operating within its original industry. Headquarters: Worcester, Massachusetts, United States CEO: John C. Roche (4 Nov 2017–) Number of employees: 4,600 (2017) Founded: 1852 Subsidiaries: First Allmerica Financial Life Insurance Company,
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The Hanover Insurance Group Employees
The Hanover Insurance Group
Skills
Insurance, Claims Management, Claim Investigation, Healthcare, Accident, Coaching, Nursing, Estate Planning, Product Liability, Liability, Civil Litigation, Long-term Care, Legal Research, Customer Service, Process Improvement, Strategic Planning, Litigation, Workers Compensation, Claim, Medical Malpractice, Legal Liability, Litigation Management
Education
Thomas M. Cooley Law School 2005 — 2008
JD
University of Detroit Mercy 1995 — 1999
BSN, Nursing
Safeco Insurance January 2004 - Present
The Hanover Insurance Group September 1996 - December 2003
Skills
Property & Casualty..., Casualty, Insurance
Education
The University of Tennessee at Chattanooga 1984 — 1986
Bachelor of Applied Science (B.A.Sc.), Economics, BS
The Insco Dico Group an AmTrust Financial Company September 2012 - Present
Bank of America January 2012 - September 2012
The Hanover Insurance Group 2009 - 2011
Skills
Underwriting, Financial Analysis, Compliance, Credit Risk, Account Management, Marketing, Business Development, Business Analysis, Portfolio Management, Auditing, Insurance, Surety Bonds, Financial Risk, Professional Liability, Risk Management, Liability, Claim, Commercial Insurance, Property & Casualty..., Management, Surety, Mortgage Lending, Brokers, CRM
Education
Texas Tech University 1992 — 1994
Bachelor of Business Administration (BBA), Accounting
Texas Tech University 1988 — 1992
BBA, Finance
Berkner
Gen Re June 2013 - Present
The Hanover Insurance Group February 2012 - May 2013
The Hanover Insurance Group March 2010 - February 2012
Digital Insurance May 2008 - August 2008
Skills
Fluent in Spanish, Customer Service, Excel, PowerPoint, Microsoft Office, Social Media, Georgia Property and..., Microsoft Excel, Leadership, Sales, Marketing, Recruiting, Management, Sales Management, CRM, Insurance, Project Management, New Business Development
Education
The University of Georgia 2005 — 2009
Terry College of Business, Risk Management and Insurance
The University of Georgia 2005 — 2009
Bachelor of Business Administration, Spanish Minor
Marsh & McLennan Companies, Inc. October 2014 - Present
Marsh & McLennan Companies, Inc. October 2011 - September 2014
Marsh & McLennan Companies, Inc. May 2007 - October 2011
The Hanover Insurance Group May 1997 - May 2007
Education
University of Chicago Graduate School of Business 1994 — 1996
mba, finance and economics
University of Rhode Island - College of Business Administration 1986 — 1989
bs, accounting
The Hanover Insurance Group May 2015 - Present
PSEG Nuclear, LLC - Salem November 2011 - May 2015
Loss Control Consulting Service, LLC July 2007 - November 2011
Nuclear Electric Insurnace Limited September 1991 - July 2007
Atlantic Mutual Insurance Company June 1987 - September 1991
American Mutual Insurance Company 1986 - 1987
Skills
Risk Management, Insurance, Liability, Management, Process Improvement, Casualty Insurance, Fire Protection, Property & Casualty..., Training, Workers Compensation, Inspection, Program Management, Business Analysis, Nuclear, Construction, Fire Safety, Research, Financial Risk, Power Generation, Project Management, NFPA, Casualty, Product Liability, Risk Assessment, Analysis, Commercial Insurance
Education
Temple University 1977 — 1982
BS, Mechanical Engineer
Temple University 1977 — 1982
Bachelor's degree, Mechanical Engineering
HubLogix June 2015 - Present
Colibrium July 2014 - May 2015
Colibrium June 2013 - July 2014
The Hanover Insurance Group June 2009 - May 2013
Caterpillar Financial May 2008 - August 2008
US Airways May 2007 - August 2007
Skills
Microsoft Excel, Microsoft SQL Server, Microsoft Access, Microsoft Word, Project Management, Project Planning, Business Analysis, Business Strategy, Program Management, Operations Management, Risk Management, Risk Assessment, Enterprise Risk..., Operational Risk, Financial Analysis, Operating Systems, IT Operations, Computer Network..., Operational Planning, Attrition, Loss Prevention, Loss Mitigation, Computer Repair, Computer Hardware, Computer Maintenance, Computer Software..., Sales Management, Business Process..., Business Development, Business Objects Data..., Hyperion Interactive..., Oracle SQL, SQL*Plus, T-SQL Stored Procedures, Data Warehousing, Data Mining, Data Modeling, Database Administration, Relational Databases, Leadership, Access
Education
The University of Georgia 2005 — 2009
Bachelor of Business Administration (B.B.A.), Risk Management and Insurance, 3.32
Roswell High School 2001 — 2005
Century Tokyo Leasing (USA) Inc. January 2014 - Present
NetApp, Inc. March 2011 - January 2014
Axiom; Lexolution February 2011 - March 2012
Webster Bank - Webster Capital Finance, Inc. (formerly Center Capital Corporation) June 1995 - December 2009
HSBC - Concord Group of Companies October 1988 - August 1994
The Hanover Insurance Group October 1985 - September 1988
Rosen, Crosson, McGlynn & Resnek, Attorneys at Law October 1983 - October 1985
Education
Suffolk University Law School 1979 — 1984
J.D., Law
The University of Connecticut 1974 — 1978
B.A., Political Science/Economics
Windham High School
Argus Information and Advisory Services March 2015 - Present
The Hanover Insurance Group June 2013 - March 2015
CNH May 2012 - August 2012
Lister Orchards Inc January 2006 - September 2011
Skills
Microsoft Office, Microsoft Excel, Stata, SAP, PowerPoint, Leadership, Market Research, Customer Satisfaction, Project Management, Microsoft Word, Customer Service, Marketing Strategy, Spanish, Data Analysis, Economics, Analysis, Hyperion, Toad, Microsoft Access, Matlab, Property & Casualty..., C++, Business Objects
Education
University of Michigan 2009 — 2013
Bachelor's degree, Economics, Mathematics, 3.63/4.00 (3.72/4.00 Economics)
The George Washington University 2014 — 2014
Professional Certificate in Business Analysis
Ludington High School 2005 — 2009
High School Diploma
The Hanover Insurance Group April 2014 - Present
Zurich Insurance Company Ltd. March 2013 - April 2014
Zurich Insurance April 2011 - March 2013
Zurich North America June 2008 - April 2011
CNBC Europe June 2007 - August 2007
The Hershey Company August 2006 - December 2006
Skills
Casualty, Property, Property & Casualty..., General Insurance, Construction Insurance, Commercial Lines, Reinsurance, Risk Assessment, Inland Marine, Underwriting, Commercial Insurance, Professional Liability
Education
Susquehanna University 2004 — 2008
B.S., Finance, Global Management
The Hanover Insurance Group May 2015 - Present
The Hartford June 2012 - May 2015
The Bank and Trust May 2010 - May 2012
The Hartford June 2011 - August 2011
Forever 21 September 2009 - December 2009
Lyssy & Eckel Inc February 2009 - August 2009
Skills
Risk Management, Underwriting, Time Management, Teamwork, Commercial Insurance, Property & Casualty..., Sales Operations, Professional Mentoring, Sales, Marketing, Insurance, Pricing, New Business Development
Education
Texas A&M University 2010 — 2012
Bachelor of Science (BS), Economics
Texas A&M University (TAMU), College Station Texas 2009 — 2012
Bachelor, Economics
The Hanover Insurance Group December 2013 - Present
OneBeacon Insurance March 2000 - June 2013
Skills
Microsoft Excel, Microsoft Access, Microsoft Word, Financial Reporting, Sarbanes-Oxley Act, Insurance, Internal Controls, Financial Analysis, Accounting, General Ledger, GAAP, Management, Accounts Receivable, Sarbanes-Oxley, Auditing, Invoicing, Account Reconciliation, Financial Statements, Variance Analysis, Finance, Statutory Accounting, Intercompany..., Bank Reconciliation, SEC filings, Hyperion Enterprise, Process Improvement, Accounts Payable, Financial Accounting, Essbase
Education
Suffolk University
BSBA, Accounting
MassMutual Financial Group October 2006 - Present
The Hanover Insurance Group June 2004 - October 2006
Hasbro, Inc. December 1999 - March 2003
InterContinental Hotels Group November 1995 - July 1999
Cadbury Schweppes plc February 1989 - November 1995
Pepsico (Frito Lay) July 1986 - February 1989
Cameron June 1980 - July 1984
Skills
Brand Management, Integrated Marketing, Product Marketing, Advertising, Marketing Communications, Marketing, Strategy, Leadership, Direct Marketing, Product Development, Product Launch, Public Relations, Internal Communications, Marketing Management, Team Leadership, Brand Architecture, Competitive Analysis, Strategic Partnerships, Segmentation, Digital Marketing, Marketing Strategy
Education
Tuck School of Business at Dartmouth 1984 — 1986
MBA, Marketing
Trinity College-Hartford 1976 — 1980
BA, History
Peachtree Special Risk Brokers January 2015 - Present
Peachtree Special Risk Brokers July 2010 - January 2015
The Hanover Insurance Group June 2006 - July 2010
The A.I. Group December 2004 - May 2006
Risk Placement Services, Inc. June 2004 - August 2004
Skills
Property & Casualty..., Insurance, Commercial Lines, Workers Compensation, Legal Liability, Brokers, Umbrella Insurance, Casualty
Education
The University of Georgia 2002 — 2006
Bachelor of Business Administration (B.B.A.), Risk Management and Insurance
The Hanover Insurance Group April 2015 - Present
The Hanover Insurance Group April 2013 - Present
The Hartford July 2010 - April 2013
Quirk & Company September 2009 - June 2010
Skills
Underwriting, Insurance, Risk Management, Property & Casualty..., Commercial Insurance, Analysis, Sales, Liability, Workers Compensation, Commercial Lines, Professional Liability, Umbrella Insurance, Casualty, General Insurance, Legal Liability, Microsoft Excel, Customer Service, Casualty Insurance
Education
Trinity University 2005 — 2009
Bachelors, Finance/Management
Trinity University
Ouellette Productions July 2014 - Present
BNI® 2015 - 2015
BNI® 2015 - 2015
DigiNovations March 2007 - July 2014
The Hanover Insurance Group March 1996 - February 2007
Hanover Insurance 2001 - 2006
Allmerica Financial 1995 - 2003
Allmerica Fnancial 1996 - 2001
Writer... Plus Productions 1983 - 1996
Millipore March 1978 - March 1983
Skills
Producing, Directing, Video Production, Video, Television, Final Cut Pro, Video Editing, Broadcast, Film Production, Avid, Videography, Editing, Scriptwriting, Interviewing Skills, Screenwriting, DVD authoring, Post Production, Media Production, Corporate Communications, Broadcast Television, Content Strategy, Storytelling, Avid Media Composer, Digital Video, Broadcast Journalism, Digital Media, Premiere, Final Cut Studio, HD Video, Multimedia, Social Media, Film, Audio Editing, Writing, Copywriting, Creative Direction, DVD Studio Pro, Radio Broadcasting, Camera, Cinematography, Music Videos, Web Video, Commercials, New Media, Documentaries, Voice Over, Field Producing, Sound, After Effects, Motion Graphics
Education
Suffolk University 1974 — 1978
Bachelor of Science (BS), Broadcast Journalism
Boston Technical High School 1966 — 1970
LPL Financial 2015 - Present
LPL Financial 2012 - Present
Brighton House Associates 2010 - February 2012
The Hanover Insurance Group 2008 - 2010
Landmark Partners 2008 - 2008
Skills
Alternative Investments, Bloomberg, Hedge Funds, Asset Management, Real Estate Investment, ETFs, Salesforce.com, CRM, Investor Relations, Business Development, Mutual Funds, Series 7, Fixed Income
Education
Trinity College-Hartford 2004 — 2008
BA, Economics, Sociology
The Institute at Palazzo Rucellai 2007 — 2007
Summer Economics Program
Longmeadow High School, MA 2000 — 2004
HPB Insurance Group April 2003 - Present
The Hanover Insurance Group August 1994 - April 2003
Affiliated Insurance Group 1990 - 1994
Provident Life & Accident 1988 - 1990
Aetna Casualty & Surety 1985 - 1988
Skills
Insurance
Education
The University of Georgia 1981 — 1985
Bachelor of Business Administration, Risk Management & Insurance
The Hanover Insurance Group November 2014 - Present
The Hanover Insurance Group September 2011 - Present
The Hanover Insurance Group 2010 - 2011
The Hanover Insurance Group 2008 - 2010
The Hanover Insurance Group 2005 - 2008
The Hartford June 1989 - September 2005
The Hartford January 1999 - January 2001
Skills
Commercial Lines, General Liability, Commercial Insurance, Insurance, Casualty, Liability, Coverage, Claims, Claim, Leadership, Legal Liability, Personal Injury, Management, Medicare, Analysis, Claims Management, Workers Compensation, Professional Liability, General Insurance
Education
Texas A&M University 1982 — 1988
Bachelor of Science
New Hanover High School 1979 — 1982
The Hanover Insurance Group June 2015 - Present
Farmers Insurance January 2014 - June 2015
McMichael Insurance Agency of Uniontown Inc. September 2012 - January 2014
Global Executive Solutions Group 2012 - August 2012
Erie Insurance Group October 2008 - April 2012
MetLife Auto & Home 2000 - 2007
Progressive Insurance July 1997 - June 2000
Skills
Microsoft Office, Customer Relations, Social Media, Customer Service, Recruiting, Management, Sales, Strategy, Sales Management, Training, Insurance, Time Management, Sales Operations, Account Management, Marketing, Leadership
Education
The University of Akron 1981 — 1986
BA, Communication
The Hanover Insurance Group October 2014 - Present
Associated Insurance Management, Inc. 2011 - October 2014
BB&T Insurance 2003 - 2011
Consolidated Insurance Center, Inc. January 1995 - May 2003
Skills
Property & Casualty..., Auto, Workers Compensation, Professional Liability, Legal Liability, Commercial Insurance, Brokers, Home & Life, Underwriting, Marketing
Education
Mt. Hebron H.S.
General Studies
Towson University
B.S., Business
YOU INC. May 2013 - Present
Rachel Kravitz Photography 2010 - Present
Show Me The Money Bookkeeping Services August 2011 - Present
Youth Villages October 2012 - March 2013
Phillips, Silver, Talman, Aframe & Sinrich, P.C. March 2012 - October 2012
The Hanover Insurance Group March 2011 - June 2011
Hymies & Barsons Deli January 2011 - March 2011
JDR Construction LLC March 2010 - February 2011
Fox Pool Management May 2009 - September 2010
Temple University College Bookstore August 2008 - February 2010
Skills
Architectural..., Bookkeeping, Microsoft Office, Servers, Microsoft Excel, Customer Service, Cpr Certified, Portrait Photography, CPI trained, Youth Mentoring, Child Advocacy, Social Services, First Aid, Mental Health Counseling, AED, Youth Development, Spanish, Quickbooks, Mental Health, Youth Work, Mac OS X, Photography, Photo Editing, Event Photography, Independent Thinker, Photoshop, Digital Photography, Website Development, Websites, Website Building, Website Creation, Account Reconciliation, Bank Reconciliation, Waitressing, Mac, Mac OS, Customer Satisfaction, Customer Oriented, Social Skills, Social Marketing, Case Managment, Community Outreach, Nonprofits, Adolescents, Administrative..., Time Management, Criminal Justice, Social Media, Family Therapy, Payroll
Education
Worcester State College 2011 — 2012
BS, Criminal Justice
Temple University 2008 — 2011
BS, Criminal Justice
The Hanover Insurance Group September 2014 - Present
Consulting Firm December 2013 - August 2014
The Hartford July 2010 - November 2013
BFC Financial Corp March 2010 - March 2010
College Mentors for Kids May 2009 - March 2010
Columbus Financial Partners February 2009 - June 2009
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Insurance, Customer Service, Risk Management, Fundraising, Marketing Strategy, Time Management, Analysis, Sales, Building Relationships, Organizational..., Finance, New Business Development, Leadership, Financial Analysis, Teamwork, Underwriting, Property & Casualty..., General Insurance, Commercial Insurance
Education
The Ohio State University Fisher College of Business 2006 — 2010
BSBA, Finance, Economics
The Hanover Insurance Group April 2012 - Present
The Hanover Insurance Group April 2008 - April 2012
Amica Insurance 2002 - April 2008
Chili's 1999 - 2006
Eat Smart Cafe 1996 - 1998
Skills
Insurance, Customer Service, Negotiation, Property & Casualty..., Claims, Management, Claims Management
Education
American Insurance Institute
Associate in Claims
Suffolk University - Sawyer School of Management
BS, Management
The Hanover Insurance Group November 2010 - Present
Great American Insurance April 2007 - October 2010
Lewis, Brisbois, Bisgaard & Smith, LLP October 2006 - February 2007
Johnson & Bell, Ltd. July 2004 - September 2006
The Law Office of Christine W. Tennon, Allstate Staff Consel November 2001 - July 2004
Skills
Product Liability, Litigation
Education
The John Marshall Law School 1997 — 2001
J.D.
University of Illinois at Urbana-Champaign 1987 — 1992
B.A., Political Science
Hologic March 2008 - Present
The Hanover Insurance Group August 2005 - December 2007
Fidelity Investments March 2000 - March 2005
Avid Technology July 1997 - December 1999
Zurich Scudder Investments September 1992 - March 1997
Wang Laboratories August 1983 - September 1992
Skills
Change Management, Deferred Compensation, Process Improvement, Leadership Development, Needs Analysis, Recruiting, Cross-functional Team..., Organizational..., Performance Management, Employee Relations, Instructional Design, Organizational Design, Benefits Administration, Employee Engagement, Performance Consulting, Leadership, Medical Devices, Talent Acquisition, Onboarding, HRIS, Executive Coaching, Organizational..., Talent Management, Management Development, Management Consulting, Applicant Tracking..., Program Management, Workforce Planning, Succession Planning, Training, Human Resources, Coaching
Education
University of Maine 1980 — 1982
MA, Organizational Communication
Suffolk University 1976 — 1980
BS, Communication and Speech
The Hanover Insurance Group February 2014 - Present
Mapfre July 2012 - January 2014
The Hanover Insurance Group January 2012 - July 2012
The Hanover Insurance Group January 2011 - January 2012
The Hanover Insurance Group September 2007 - December 2010
Skills
Data Analysis, Process Improvement, Business Analysis, Project Management, General Insurance, Property & Casualty..., Insurance, Underwriting, Commercial Insurance
Education
Assumption College 2008 — 2010
Master of Business Administration (MBA), Management
Framingham State College 2003 — 2007
Bachelor of Applied Science (BASc), Mathematics and Business Administration
The George Washington University - School of Business 2011 — 2012
Certified Business Analyst
AICPCU 2008 — 2010
Associate in Insurance (AIS) Designation & Associate in General Insurance (AINS) Designation, Insurance
The Hanover Insurance Group March 2013 - Present
The Hanover Insurance Group June 2010 - March 2013
National Financial Services Group December 2009 - December 2009
Athens-Clarke County May 2008 - July 2009
Skills
Inland Marine, Underwriting, Insurance, Risk Management, Excel, New Business Development, Marketing, Finance, Training, Management, Accounting, Microsoft Excel, Customer Service, Property & Casualty..., Liability, General Insurance, Commercial Insurance, Time Management, Legal Liability, Financial Analysis, Commercial Lines, Analysis, Claims Management, Reinsurance, Brokers
Education
The University of Texas at Austin - The Red McCombs School of Business 2013 — 2015
Master of Business Administration (MBA)
The University of Georgia 2006 — 2010
Bachelor, Risk Management and Insurance
The General ® February 2015 - Present
The Hanover Insurance Group August 2013 - February 2015
The Hanover Insurance Group March 2012 - July 2013
The Hanover Insurance Group November 2010 - March 2012
The Hanover Insurance Group January 2008 - November 2010
Skills
Microsoft Excel, Business Objects, Hyperion Enterprise, Insurance, Financial Analysis, Financial Modeling, Competitive Intelligence, Strategic Analytics, Data Analysis, Homeowners, Personal Lines Auto, Property, Underwriting, Analysis, Project Management, Risk Management
Education
The University of Georgia 2004 — 2007
Finance, General
The Hanover Insurance Group July 1995 - November 2010
Reliance Surety Company 1992 - July 1995
Ohio Casualty Group 1988 - 1992
Education
Congress-Bundestag Youth Exchange for Young Professionals 1986 — 1987
Business Studies
The University of Montana - School of Business Administration
BS, Finance
The Hanover Insurance Group 2011 - Present
Bancroft School 2003 - 2012
The Hanover Insurance Group 2008 - 2010
The Hanover Insurance Group 2005 - 2007
The Hanover Insurance Group 2004 - 2005
The Hanover Insurance Group 2000 - 2003
The Hanover Insurance Group 1998 - 2000
The Hanover Insurance Group 1984 - 1998
Skills
SDLC, PMP, PMO, Process Improvement, Software Project..., Software Development, Project Management, Project Governance, Team Leadership, Change Management, Resource Management, Business Process, Mentoring, MS Project, Problem Solving, Vendor Management, Agile Methodologies, Scrum, Project Portfolio..., Integration, Requirements Analysis
Education
Syracuse University - Martin J. Whitman School of Management 1980 — 1984
Bachelor of Science (B.S.), Management Information Systems, General
PMI: Agile in 9 days class
PMI: Agile in 9 days class
PMI: Agile in 9 weeks
PMI: Agile in 9 weeks
PMI: Agile in 9 weeks
Syracuse University
Bachelor of Science (B.S.), Management Information Systems, General
Syracuse University
Bachelor of Science (B.S.), Management Information Systems, General
The Hanover Insurance Group 2010 - Present
The Hanover Insurance Group 2008 - 2010
Skills
Property, Leadership, Casualty, Product Management, Strategic Planning, Underwriting, Risk Management, General Insurance, Liability, Legal Liability, Insurance, Financial Analysis, Commercial Insurance, Commercial Lines
Education
Trinity College-Hartford 1982 — 1986
B.A., American Studies
The Hanover Insurance Group April 2013 - Present
The Hanover Insurance Group September 2011 - April 2013
The Hanover Insurance Group September 2010 - September 2011
The Hanover Insurance Group June 2006 - September 2010
Education
Trinity College-Hartford 2002 — 2006
Bachelor of Science (BS), Economics
MarketSource January 2013 - May 2014
Jvion May 2012 - July 2012
The Hanover Insurance Group June 2011 - August 2011
Gainesville State College August 2009 - April 2010
Belk June 2008 - November 2008
Sears Holdings Corporation June 2006 - May 2008
Skills
PowerPoint, Word, Excel, Customer Satisfaction, Customer Service, People Skills, Writing, Editing, Research, Retail, Multi Tasking, Organization, Time Management, Resourceful..., Microsoft Word, Salesforce.com, Microsoft Excel
Education
The University of Georgia 2010 — 2012
BBA
Gainesville State College 2008 — 2010
Associate
The Hanover Insurance Group August 2015 - Present
Big Frog Custom T-Shirts & More September 2014 - January 2015
Assurant Employee Benefits June 2014 - August 2014
The Odyssey // Olympia Media Group February 2014 - May 2014
The Odyssey // Olympia Media Group May 2013 - February 2014
Choice Hotels International May 2011 - July 2011
Forever 21 March 2010 - April 2010
Skills
Sales, Marketing, Advertising, Photography, Communication Skills, Customer Service, Time Management, Facebook, Marketing Communications, Marketing Strategy, Social Networking, Public Relations, Social Media, Market Research, Salesforce.com, Communication
Education
The University of Georgia 2011 — 2015
Constant Contact January 2014 - Present
Constant Contact October 2012 - January 2014
The Hanover Insurance Group July 2006 - October 2012
CMARKET, INC October 2004 - July 2006
Bernstein Investment Research and Management June 2000 - June 2002
Bernstein Investment Research and Management June 1999 - January 2000
Skills
Forecasting, Process Improvement, Financial Modeling, Financial Analysis, Strategic Planning, Salesforce.com, Change Management, Team Leadership, Financial Reporting, Performance Reporting, Incentive Programs, Strategic Analytics, Presentation Development, Quota Setting, Territory Optimization, Budgets, Trend Analysis, Operational Strategy, Operational Analysis, Creative Problem Solving, Analysis, CRM, Insurance, Strategy, Leadership, Access, Data Analysis, Management, Cross-functional Team...
Education
The University of Chicago Booth School of Business 2002 — 2004
Master of Business Administration, Finance, Economics and Entrepreneurship
Wellesley College 1993 — 1997
Bachelor of Arts, English Literature
The Hanover Insurance Group April 2012 - Present
The Hanover Insurance Group September 2010 - March 2012
The Hanover Insurance Group June 2009 - August 2010
Verizon Business May 2008 - August 2008
Skills
Financial Analysis, Strategic Planning, Pricing, Management, Insurance, Leadership, Risk Management, Process Improvement
Education
American Institute for Chartered Property Casualty Underwriting 2010 — 2011
The George Washington University 2009 — 2010
Professional Certificate
The University of Georgia 2005 — 2009
BBA
CIS Group, LLC June 2014 - Present
National Catastrophe Partners, LLC. May 2012 - May 2014
Polygon February 2011 - June 2012
Custard Insurance Adjusters January 2007 - March 2011
PMSI January 2006 - December 2006
GENEX Services September 2004 - January 2006
Custard Insurance Adjusters 1999 - 2004
The Hanover Insurance Group 1994 - 1999
Liberty Mutual 1988 - 1994
Skills
Insurance, Leadership, Team Building, New Business Development, Business Development, Strategy, Management, Sales, Sales Management, CRM, Risk Management, Marketing, Property & Casualty..., Workers Compensation, Claim, Strategic Planning, Customer Service, Team Management, Marketing Strategy, Coaching, Account Management, Budgets, Contract Negotiation, Executive Management, Negotiation, Business Strategy, Sales Operations, Recruiting, Claims Management, B2B, Salesforce.com, Time Management, Operations Management, Process Improvement, Team Leadership, Business Planning, Strategic Partnerships, Analysis, Competitive Analysis, Key Account Management, Sales Process, Direct Sales, Legal Liability, P&L Management, Selling, Property Damage, Forecasting, Casualty, Commercial Lines, Pricing
Education
Syracuse University 1983 — 1987
BS, Finance and Marketing
Norwich Free Academy
National Grid July 2013 - Present
National Grid August 2010 - July 2013
Welch Allyn 2002 - 2009
BMC Industries, Inc. 1998 - 2002
The Hanover Insurance Group 1995 - 1998
Excellus BCBS 1990 - 1995
Skills
IT Service Management, Service Delivery, Program Management, Process Improvement, ITIL, Vendor Management, SAP, Business Process..., Business Transformation, Service Management, Project Delivery, Enterprise Software, Strategy, Change Management, Information Technology, Business Analysis, Contract Management, Service Improvement, PMO, IT Strategy, PMP, IT Transformation, Disaster Recovery, Stakeholder Management, Operations Management, ITIL Service Strategy, Integration, Project Portfolio..., MS Project, IT Outsourcing, Governance, Business Process, IT Management, Resource Management, IT Operations, ERP, Transformational..., International, IT Financial Management, Offshoring, Solution Architecture, Leadership, Management, Project Management, Thought Leadership, Enterprise Architecture, Business Intelligence, SaaS, Cloud Computing, Mobile Technology
Education
Syracuse University
Master's degree, Information Resources Management
Syracuse University
Bachelor's degree, Management Information Systems and Services
Zurich North America January 2015 - Present
Zurich North America April 2013 - Present
The Hanover Insurance Group January 2009 - March 2013
Berger and O’Neal Insurance Group 2008 - 2009
Wells Fargo Insurance Services 2007 - 2008
Safeco Insurance Company 2004 - 2007
SED International January 2003 - January 2004
State Farm Insurance May 2000 - 2003
Skills
Risk Management, Training, New Business Development, Umbrella Insurance, Commercial Lines, Underwriting, Commercial Insurance, Claim, Leadership, Workers Compensation
Education
The University of Georgia 1998 — 2000
Bachelor of Business Administration (BBA), Risk Management and Insurance
Breanu University 1996 — 1998
Bachelor of Business Administration (BBA), Management
The Hanover Insurance Group February 2013 - Present
Hanover Insurance September 2010 - February 2013
Travelers February 2010 - September 2010
Travelers Insurance January 2007 - February 2010
Travelers April 2004 - December 2009
Skills
Underwriting, Casualty, Property & Casualty..., General Liability, Workers Compensation, Automobile, Construction, Staff Development, Legal Liability, Insurance, Commercial Insurance, Reinsurance, Professional Liability, Excess, Liability, Commercial Lines, Risk Management, Claim, General Insurance, Casualty Insurance, Umbrella Insurance
Education
Trinity College-Hartford 1986 — 1992
MA, Economics
University of Connecticut 1979 — 1983
BA, Economics
The Hanover Insurance Group January 2015 - Present
Columbia Insurance Group January 2012 - January 2015
The Hartford October 2009 - December 2011
Allen, Williford, & Seale, Inc January 2007 - September 2009
Skills
Negotiation, Strategic Planning, Forecasting, Market Analysis, Underwriting, Property & Casualty..., Legal Liability, Insurance, Account Management, Management, Casualty Insurance, Workers Compensation
Education
Texas A&M University 2003 — 2007
Bachelor of Science, Cum Laude
The Hanover Insurance Group June 2012 - Present
Aflac June 2011 - August 2011
Skills
Analysis, Commercial Lines, Insurance, Underwriting, Sales, Requirements Gathering, Business Requirements, Team Management, Risk Management, Business Analysis, Property & Casualty..., Casualty, Claims Management, Reinsurance, General Insurance, Casualty Insurance, Commercial Insurance, Customer Service, PowerPoint
Education
The University of Georgia 2008 — 2012
Bachelor of Business Administration (BBA), Risk Management and Insurance
The Hanover Insurance Group June 2015 - August 2015
Sigma Kappa Sorority January 2014 - December 2014
The Carlberg Law Firm May 2013 - January 2014
South Moon Under May 2011 - September 2011
Skills
Communication, People Skills, Microsoft Excel, Microsoft Office, PowerPoint, Public Speaking, Writing, Business Analysis, Data Analysis, Marketing Communications, Client Relations, Great Organizer, Make Things Happen, Internal Communications, Reading Comprehension, Task Driven, Community Engagement, Chinese, Database Design, Multi-task & Handle..., Presentation Skills, Teamwork, Business Process Mapping, Business Innovation
Education
The University of Georgia 2012 — 2016
Bachelor of Business Administration (B.B.A.), Risk Management & Insurance, Minor in Chinese Language & Literature, Senior
Lorenzo de' Medici-The Italian International Institute 2015 — 2015
St. Stephen's & St. Agnes School 2008 — 2012
High School, Alexandria, VA
The Hanover Insurance Group January 2015 - Present
Wells Fargo Insurance Services April 2012 - January 2015
Wells Fargo Insurance Services June 2011 - September 2011
UBS April 2011 - June 2011
Bank of America: Merrill Lynch April 2010 - October 2010
MASECO Private Wealth June 2009 - September 2009
Skills
Sales Presentations, Property & Casualty..., Marine Insurance, Inland Marine, Liability Analysis, Following Up, Forest Products, Commercial Agriculture, Builders Risk, Cyber Liability, Self Storage, Portfolio Performance..., Stock Market, Commercial Insurance, Building Relationships, Account Management, Emerging Markets, Communication Skills, Finance, Construction Insurance, Insurance, Relationship Management, Sales, Training, Workers Compensation, Underwriting, Liability, Financial Risk, Professional Liability
Education
The Ohio State University Fisher College of Business 2007 — 2011
B.S. Business Administration & B.A. Economics, Finance and Economics
The Connection Coaches February 2013 - Present
The Mindful Habit System February 2013 - Present
Skillful Media December 2011 - June 2013
Esurance January 2011 - October 2011
Boys & Girls Club of Worcester September 2008 - January 2011
The Hanover Insurance Group January 2008 - August 2010
The Hartford Financial Services Group June 2003 - January 2008
Updike, Kelly & Spellacy, P.C. September 1997 - May 2003
United States Attorney's Office January 1992 - May 1993
Skills
Claim, Litigation Management, Insurance, Claims Management, Property & Casualty..., Litigation, Liability, Insurance Law, Workers Compensation, Professional Liability, Underwriting, Risk Management, Crisis Counselling, Personal Counselling, Legal Assistance, Process Improvement, Leadership, Policy, Training, Analysis, Small Business, Employee Benefits, Strategy, Mergers & Acquisitions, Management, Coaching, Team Building, Nonprofits, Public Speaking, Wellness Coaching, Executive Coaching
Education
The University of Connecticut School of Business 2003 — 2009
M.B.A.
The University of Connecticut School of Law 1993 — 1997
Juris Doctorate
University of Connecticut 1989 — 1993
BA, Political Science
The Hartford December 2005 - Present
The Hanover Insurance Group February 2004 - December 2005
Allstate May 2001 - February 2004
Skills
Licensed to practice in..., Insurance Law, Liability, Subrogation, Legal Writing, Commercial Litigation, Insurance, Mediation, Personal Injury..., Trial Practice, Arbitration
Education
The John Marshall Law School 1983 — 1986
Juris Doctor
Indiana University Northwest 1978 — 1982
Bachelor of Arts (B.A.), Political Science and Government
The Hanover Insurance Group July 2013 - Present
Great American Insurance February 2012 - June 2013
Weatherby-Eisenrich Insurance Agency May 2011 - February 2012
Combined Agents of America Insurance Services June 2011 - January 2012
Skills
New Business Development, Networking, Brand Development, Property & Inland..., Underwriting, Marketing Strategy, Business Development, Sales, Customer Service, Insurance, Social Networking, Strategic Planning, Team Building, Property & Casualty..., Marketing, Risk Management, Entrepreneurship, Leadership, Account Management, Small Business, Strategy, Management, Salesforce.com, Training, Analysis, Financial Analysis, Time Management
Education
Texas A&M University 2007 — 2011
Bachelor of Business Administration, Management, Art and Architectural History
The Hanover Insurance Group December 2011 - Present
Travelers August 2010 - December 2011
The Hartford February 2007 - August 2010
Skills
Property & Casualty..., Sales Management, Commercial Insurance, Sales Process, Negotiation, New Business Development, Insurance, Casualty, Commercial Lines, Sales, Inland Marine, Umbrella Insurance, General Insurance, Account Management, Life Insurance, Underwriting, Workers Compensation, Risk Management, Casualty Insurance
Education
Texas A&M University - Mays Business School 1996 — 2000
Bachelor, Business Administration - Marketing
The Hanover Insurance Group September 2014 - Present
The Hanover Insurance Group June 2010 - September 2014
The Hanover Insurance Group June 2010 - June 2012
Dr. Bennett Review Committee October 2009 - May 2010
UGA Intramural Department August 2007 - December 2009
The Myers Group May 2008 - August 2008
Skills
Access, Microsoft Excel
Education
The University of Georgia 2015 — 2017
Master of Business Administration (MBA)
The University of Georgia 2005 — 2009
Bachelor of Business Administration, Bachelor of Science, Finance, Statistics
The University of Georgia 2005 — 2009
Bachelor of Business Administration; Bachelor of Science, Finance; Statistics
University of Georgia - Franklin College of Arts and Sciences 2005 — 2009
BS, Statistics
University of Georgia - Terry College of Business 2005 — 2009
BA, Finance
Live Oak Gottesman June 2015 - Present
RCG Ventures, LLC October 2014 - March 2015
RCG Ventures, LLC May 2014 - October 2014
The Hanover Insurance Group July 2012 - January 2014
United States Marine Corps February 2003 - February 2007
Skills
Customer Service, Sales Operations, Direct Marketing, Policy, Military, Investigation, Criminal Investigations, Police, Security, Leadership, Team Leadership, Team Building, Management, Coaching, Cold Calling, Sales, Customer Retention, Salesforce.com, Social Networking, Training, Microsoft Office, PowerPoint, Event Planning, Microsoft Word, Contract Negotiation, Microsoft Excel
Education
The University of Georgia 2007 — 2011
BS, Psychology, 3.1 GPA
Santaluces High School 1997 — 2001
High School Diploma
McGladrey September 2015 - Present
McGladrey July 2014 - September 2015
The Hanover Insurance Group June 2008 - June 2014
Chaucer Syndicates Ltd February 2013 - April 2013
SD Consulting January 2000 - June 2008
J.K. Olivieri Insurance October 2001 - May 2007
Fidelity Investments April 2006 - September 2006
Harvard Medical School: Judge Baker Children's Center September 2005 - April 2006
Massachusetts House of Representatives September 2004 - January 2005
Skills
Office 365, IT Strategy, Windows 7, Mobile Devices, Active Directory, Integration, Servers, Windows Server, Virtualization, Infrastructure, Workstations, Networking, Software Documentation, Enterprise Software, Insurance, Technical Support, Enterprise Architecture, Project Management, SDLC, Strategy, Cisco Technologies, Customer Service, SharePoint, ITIL v3 Foundations..., Vendor Management, Requirements Gathering, Procurement, Business Analysis, Enterprise Mobility, Desktop Computers, Change Management, Desktop, Groupwise, Infrastructure Planning, IT Infrastructure Design
Education
Suffolk University
BSBA, Information Systems & Operations Management
Wilson Risk Management LLC October 2012 - Present
Texas Senate November 2013 - March 2014
Arthur J. Gallagher & Co. February 2011 - September 2012
Texas House of Representatives July 2011 - June 2012
The Hanover Insurance Group November 2006 - February 2011
The Hartford 2004 - 2006
Tomorrows Technologies, Inc. 2001 - 2004
OuterNet Connection Strategies 1999 - 2001
US Senator Phil Gramm July 1997 - December 1999
Texas House of Representatives October 1994 - July 1997
Skills
Negotiation, Sales, Campaigns, Insurance, Property & Casualty..., Strategic Planning, Underwriting, Marketing, Commercial Insurance, New Business Development, Account Management, Sales Management, Public Speaking, Salesforce.com, Liability, Customer Service, Marketing Strategy, Workers Compensation, Leadership, Management, Risk Management, Casualty, Business Development, Professional Liability, Commercial Lines, P&C, P&C Insurance, Licensed Property &..., Licensed to Sell..., Surplus Lines, Excess & Surplus Lines, Miscellaneous..., Kidnap & Ransom, Directors & Officers..., Technology E&O, Employment Practices..., Inland Marine, Strategy, General Insurance, Excess, Umbrella Insurance, D&O, Small Business, Brokers, Legal Liability, Liability Analysis, Sales Operations, Life Insurance, Casualty Insurance, Asset Protection
Education
The University of Texas at Austin 1991 — 1995
BA
South Garland High School 1987 — 1991
Daugherty Business Solutions September 2014 - Present
GreenSky Credit July 2014 - September 2014
Colibrium October 2013 - July 2014
The Hanover Insurance Group March 2011 - October 2013
Skills
Commercial Insurance, Government, Property, Property & Casualty..., Insurance, General Insurance, Commercial Lines, Liability, Workers Compensation, Claims Management, Claim, Legal Liability, Brokers, Umbrella Insurance, Professional Liability, Process Improvement, Analysis, Leadership, Property, Microsoft Excel, Agile Methodologies, Business Analysis, Requirements Analysis, Risk Management
Education
The University of Georgia 2006 — 2010
AB, Economics
University of Georgia - Terry College of Business 2006 — 2010
BBA, Finance
The Hanover Insurance Group January 2010 - August 2013
OneBeacon Insurance February 2009 - December 2009
FirstComp Insurance March 2008 - January 2009
OneBeacon Insurance 2004 - 2007
Atlantic Mutual 1990 - 2004
Skills
Commercial Insurance, Management, Property & Casualty..., Marketing, Underwriting, Insurance, Reinsurance, Business Development, Leadership, General Insurance, Legal Liability, Casualty, Liability, Claim, Commercial Lines, Claims Management, Brokers, Analysis, Risk Management, Business Analysis, Product Development, Professional Liability, Executive Management, Workers Compensation, Process Improvement, Pricing, D&O, Employment Practices..., Inland Marine, Litigation Management, Umbrella Insurance
Education
The University of Connecticut School of Business
BS, Risk and Insurance, General Business
Allstate Insurance, Charlotte NC June 2014 - Present
Innospec Active Chemicals January 2012 - May 2014
Velos February 2011 - December 2011
MoreDirect Inc January 2007 - January 2009
PC Connection January 2005 - January 2007
The Hanover Insurance Group January 2000 - January 2004
Holmes Group May 2000 - October 2000
Skills
Active Directory, Troubleshooting, Technical Support, Enterprise Software, Hardware, Windows XP, HP, Networking, VPN, XP, Project Management, Network Administration, Software Installation, Solution Selling, Certified Apple..., Asset Management, IBM Licensing, Tivoli Asset Discovery..., Software Asset...
Education
The George Washington University 2003 — 2004
The Hanover Insurance Group June 2011 - Present
State Farm Insurance May 2010 - July 2010
Crown Cleaners December 2006 - March 2010
Skills
Underwriting, Customer Satisfaction, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Public Speaking, Microsoft Office, Insurance, Time Management, Leadership, Sales, Analysis, Commercial Insurance, Property & Casualty...
Education
Virginia Commonwealth University 2014 — 2017
Master of Business Administration (M.B.A.)
University of Georgia - Terry College of Business 2007 — 2011
Bachelor of Business Administration, Finance
The University of Georgia 2007 — 2011
Bachelor of Arts, Spanish
The Hanover Insurance Group May 1982 - July 2004
Skills
Personal Financial..., Grant Writing, Legal Research, Genealogy, Time Management
Education
Syracuse University
Bachelor of Arts (B.A.), Psychology and Sociology
The Hanover Insurance Group April 2015 - Present
The Hartford January 2015 - April 2015
The Hartford July 2012 - January 2015
Thrivent Financial for Lutherans May 2011 - July 2012
Skills
Series 7, Retirement Planning, IRAs, Fixed Annuities, Mutual Funds, Retirement, Strategic Financial..., Technology E&O, Technology Insurance, Professional Liability, Agency Relationship..., P&C Insurance, Legal Contract Review, Investment Strategies, Wealth Management, Asset Allocation, Legal Liability, Property & Casualty..., Financial Planning, Underwriting, Insurance, Risk Management, Workers Compensation, Liability, General Insurance, Commercial Insurance
Education
Texas Tech University - Rawls College of Business 2008 — 2010
Bachelor of Business Administration (B.B.A.), Economics
The Hanover Insurance Group February 2015 - Present
Auto-Owners Insurance January 2014 - January 2015
Highland Cavalier, The UVa-Wise Student Newspaper May 2013 - December 2013
South-West Insurance Agency, Inc. May 2013 - August 2013
Highland Cavalier, The UVa-Wise Student Newspaper May 2012 - May 2013
The Sorensen Institute for Political Leadership July 2012 - July 2012
Highland Cavalier, The UVa-Wise Student Newspaper May 2011 - May 2012
Skills
Editorial, Political Science, Fundraising, Research, Proposal Writing
Education
The University of Virginia's College at Wise 2010 — 2013
B.A., Government, Magna Cum Laude
Napoleon Hill Scholars Program 2012 — 2013
The Sorensen Institute for Political Leadership 2012 — 2012
College Leaders Program, Virginia Politics
Powell Valley High School 2007 — 2010
High School Diploma, General Studies
The Hanover Insurance Group 2009 - Present
The Hanover Insurance Group August 2009 - June 2010
Fidelity Investments 2007 - 2009
Skills
Underwriting, Professional Liability, Commercial Insurance, Risk Management, Insurance, Property & Casualty..., General Insurance, Claim, Commercial Lines, Casualty, Liability
Education
Syracuse University - Martin J. Whitman School of Management 2003 — 2007
Bachelor of Science (B.S.), Finance
The Hanover Insurance Group March 2014 - Present
The Hanover Insurance Group October 2012 - March 2014
Ricoh Americas Corporation October 2011 - October 2012
Pitching In For Kids January 2009 - September 2011
Suffolk University Office of Retention Services January 2008 - January 2011
Skills
Salesforce.com, Lotus Notes, Microsoft Excel, Microsoft Word, Microsoft Publisher, Multifunction Devices, Prospecting for New..., Sales Presentations, Sales, CRM, Sales Process, Insurance, Cold Calling, Property, Direct Sales, Solution Selling, B2B, Document Management, Qualifying Prospects, Lead Generation, Press Releases, Customer Retention, Fundraising
Education
Suffolk University 2007 — 2011
Bachelor's degree, Political Science and Government
The Washington Center 2009 — 2009
Political Science and Government
Saint John’s High School 2003 — 2007
High School Diploma
American University 2006 — 2006
Political Science and Government
The Hanover Insurance Group November 2013 - Present
Travelers Insurance April 2012 - November 2013
Travelers Insurance 2007 - 2012
Allstate 2004 - 2007
The Hartford 2004 - 2004
Allstate 1998 - 2004
Allstate 1993 - 1998
Allstate 1990 - 1993
Skills
Insurance, Leadership, Underwriting, Sales, Property & Casualty..., Commercial Insurance, Commercial Lines, Legal Liability, Claims Management, Influence At All Levels, Management, Professional Liability, SPIN Selling, Sales Management, Sales Presentation..., Sales Presentations, Sales Rep Training, Team Management, Business Strategy, Relationship Management, Strategic Partnerships, Team Leadership, Workers Compensation, Casualty Insurance, General Insurance, Liability
Education
Syracuse University 1985 — 1989
Bachelor of Arts (B.A.), Economics
ezCater July 2015 - Present
Actifio October 2012 - July 2015
The Hanover Insurance Group 2009 - October 2012
. 2009 - 2009
Transparent Language 2004 - 2009
Nobilis Software 1999 - 2003
Phoenix Media Communications 1999 - 1999
A3 Software 1994 - 1998
BancWare 1992 - 1995
Merrill Lynch 1989 - 1991
Skills
Marketing Strategy, Digital Strategy, Digital Marketing, Marketing Management, Product Marketing, Product Launch, Website Development, Web Content, Content Marketing, Inbound Marketing, Social Media, Email Marketing, Web Analytics, SEO, Google Adwords, Community Management, Conversion Optimization, User Experience Design, Customer Acquisition, Public Relations, Marketing Communications, Corporate Communications, Sales, Sales Management, Channel Partners, Distribution Strategies, Social Software, Enterprise Architecture, Enterprise Software, Enterprise Search, Team Building, Team Leadership, Virtual Teams, Consumer Software, Web 2.0, Enterprise 2.0, Collaboration, Knowledge Sharing, Customer Retention, Distributed Team..., Social Media Marketing, Strategy, Online Advertising, Salesforce.com, Analytics, SaaS, PPC, Start-ups, Google Analytics, Marketing
Education
Johns Hopkins School of Advanced International Studies (SAIS) 1988 — 1989
MA
The Johns Hopkins University 1984 — 1988
BA
Cambridge School of Weston
Charles River School
AIG November 2013 - Present
ACE Group August 2009 - November 2013
AIG February 2008 - August 2009
AIG June 2006 - February 2008
AIG January 2005 - June 2006
Interstate Insurance Co September 2001 - September 2002
General Accident Insurance Company (Ja.) Limited November 1990 - November 1998
The Hanover Insurance Group July 1988 - November 1990
The Hanover Insurance Group November 1986 - June 1988
Skills
Property & Casualty..., Underwriting, Risk Management, Yachting, Business Analysis, Property Claims, General Insurance, Liability, Inland Marine, Claim, Commercial Insurance, Casualty, Insurance, Professional Liability, Microsoft Excel, Claims Management, Subrogation, Reinsurance, Brokers, Customer Service, Legal Liability, Team Building, Process Improvement, Casualty Insurance
Education
Montclair State
B.S., Mathematics
Susquehanna University
Liberal Arts
Thermo Fisher Scientific August 2013 - Present
Thermo Fisher Scientific July 2011 - August 2013
The Hanover Insurance Group June 2010 - August 2010
Bureau of Economic Analysis October 2004 - August 2009
Skills
Cross-functional Team..., Statistics, Data Analysis, Financial Modeling, Financial Analysis, Economics, Market Analysis, Management
Education
Dartmouth College - The Tuck School of Business at Dartmouth 2009 — 2011
MBA with Distinction
University of Virginia 2000 — 2004
Bachelor of Arts, Economics, History
The Hanover Insurance Group December 2011 - Present
The Hartford January 2010 - December 2011
Selective Insurance February 2007 - January 2010
Willis May 2006 - August 2006
Skills
Property & Casualty..., Underwriting, Commercial Lines, Casualty, Commercial Insurance, Legal Liability, CPCU, Casualty Insurance, General Insurance, Professional Liability, Risk Management, Workers Compensation, Liability, Umbrella Insurance, Insurance, Brokers, Claim
Education
Temple University 2002 — 2006
BA, Risk MGMT & Insurance
VCE September 2014 - Present
EMC April 2014 - August 2014
EMC December 2011 - April 2014
EMC Inc. October 2004 - December 2011
Workscape, Inc. March 2001 - October 2004
LavaStorm February 1999 - March 2001
The Hanover Insurance Group June 1997 - February 1999
Liberty Mutual Insurance May 1990 - June 1997
Skills
Project Management, Business Analysis, Cloud Computing, EMC Storage, Accounting, Program Management, Oracle Applications, Business Intelligence, Business Process..., Enterprise Software, IT Strategy, Integration, Management, PMP, Process Improvement, Professional Services, Project Portfolio..., Resource Management, SaaS, Software Project..., Vendor Management
Education
Suffolk University - Sawyer Business School 1995 — 1998
MBA, Accounting Systems
University of Massachusetts, Amherst 1981 — 1986
BA, Economics
Travelers February 2014 - Present
Travelers November 2011 - February 2014
The Hanover Insurance Group 2011 - 2011
The Hanover Insurance Group February 2008 - 2011
Skills
Insurance, Customer Service, Public Speaking, Sales Management, Strategic Planning, Microsoft Excel, Social Media, Team Building, Account Management, Marketing, Coaching, Sales, Commercial Insurance, Property & Casualty..., Workers Compensation, General Insurance
Education
Towson University 2006 — 2007
Bachelor of Arts (B.A.), Professional Spanish
Wells Fargo Insurance Services April 2015 - Present
The Hanover Insurance Group November 2011 - Present
MiddleOak November 2008 - October 2011
Hartford Steam Boiler May 2007 - October 2008
The Hartford Financial Services Group April 1993 - April 2007
Skills
Competitive Analysis, Project Management, Property & Casualty..., Product Development, Project Planning, Insurance, Underwriting, Process Improvement, Strategic Planning, Risk Management, Product Management, Marketing, Management, Business Analysis, Cross-functional Team..., Market Research, Commercial Insurance
Education
The George Washington University - School of Business 2001 — 2005
Master's of Science in Project Management (MSPM), Project Management
University of Nebraska-Lincoln 1986 — 1990
Bachelor's of Journalism, Advertising
Westside High School 1982 — 1986
The Hanover Insurance Group August 2012 - Present
Farmers Insurance August 2010 - August 2012
Farmers Insurance February 2008 - August 2010
Erie Insurance June 2007 - February 2008
Erie Insurance October 2005 - May 2007
Safe Auto Insurance August 2005 - October 2005
Mercury Insurance Group March 2004 - April 2005
Mercury Insurance Group March 2003 - March 2004
Skills
Claim, Liability, Insurance, Casualty, Subrogation, Litigation, Investigation, Property Damage, Personal Injury, Fraud, Private Investigations, Liability Analysis, Claims Management, Property & Casualty..., Claims Handling, Property Claims, Legal Liability, Commercial Insurance, General Insurance, Workers Compensation, Claim Investigation, Customer Service, Claims, Arbitration
Education
Tiffin University 2009 — 2009
Master of Science (M.S.), Criminal Justice/Law Enforcement Administration
University of California, Irvine 1995 — 1999
B.A., Criminology, Law & Society
The Hanover Insurance Group March 2012 - Present
The Hanover Insurance Group November 2008 - March 2012
Monitor Liability Managers, Inc. November 2001 - October 2008
Trustmark 1999 - 2001
Skills
Underwriting, Employment Practices..., Product Management, Directors & Officers..., Financial Risk
Education
Truman State University 1995 — 1999
BA, Marketing
Homesite Insurance February 2014 - Present
The Hanover Insurance Group January 2013 - January 2014
Homesite Insurance January 2012 - December 2012
Homesite Insurance April 2008 - January 2012
Homesite Insurance November 2005 - April 2008
Homesite Insurance October 2004 - November 2005
Homesite Insurance January 2004 - October 2004
KNF&T Staffing Resources 1998 - 2003
Skills
Underwriting, Microsoft Office, Insurance, Property & Casualty...
Education
Suffolk University 1998 — 2002
BA, English
University College Cork 2001 — 2001
Semester Abroad
Boston University Corporate Education
Certificate in Business Analysis
Northfield Mount Hermon
The Hanover Insurance Group December 2014 - Present
Travelers Insurance January 2007 - Present
Travelers January 2006 - January 2007
Skills
General Insurance, Legal Liability, Commercial Lines, Commercial Insurance, Insurance, Liability, Employment Practices..., Performance Management, Property & Casualty..., Workers Compensation, Underwriting, Casualty, Customer Service, Professional Liability
Education
Temple University 2002 — 2006
Bachelors, Risk Management & Insurance and Finance
The Hanover Insurance Group August 2013 - Present
The Hanover Insurance Group April 2012 - Present
Hanover Insurance January 2010 - April 2012
Zurich North America December 2007 - December 2009
Zurich North America November 2006 - December 2007
Education
Temple University - Fox School of Business and Management 1994 — 1999
The Hanover Insurance Group October 2011 - Present
Travelers July 2008 - October 2011
Travelers March 2007 - June 2008
Farmers Insurance 2006 - 2007
The Hartford Insurance Group March 2004 - April 2006
Skills
Property & Casualty..., Underwriting, Insurance, General Insurance, Pricing, Analytics, Competitive Analysis, Product Management, Competitive Intelligence, Business Analysis, Commercial Insurance, Casualty
Education
The University of Connecticut School of Business 2003 — 2006
MBA, Marketing and Management
The Hanover Insurance Group May 2014 - Present
Skills
Surety Bonds, Surety, Professional Liability, Commercial Insurance, Underwriting, Casualty, Legal Liability, Commercial Lines, Property & Casualty..., Liability, Brokers, Reinsurance, Workers Compensation, Bonds, Litigation Management, Insurance, Casualty Insurance
Education
The University of Texas at Austin
Insurance Office of America December 2012 - Present
Lexington Insurance, an AIG Company July 2009 - November 2012
The Hanover Insurance Group January 2007 - July 2009
Johnson & Johnson, Inc., Managers, CMGA June 2006 - August 2006
Merrill Lynch Global Private Client Group May 2005 - July 2005
Skills
Insurance, Underwriting, Property & Casualty..., Professional Liability, Casualty, General Insurance, Workers Compensation, Brokers, Excess, Umbrella Insurance, Financial Risk, Leadership, Liability Analysis, Marketing, Sales
Education
The University of Georgia 2002 — 2006
Finance and Risk Management and Insurance, Finance/Insurance
University of Georgia - Terry College of Business 2002 — 2006
BA, Risk Management and Insurance, and Banking and Finance
MarketSource Agency Network, LLC February 2015 - Present
Mohicantiques Militaria & Collectibles July 2014 - Present
The Hanover Insurance Group March 2012 - July 2014
Century Insurance Group December 2004 - March 2012
Skills
Underwriting, Commercial Lines, General Insurance, Liability, Property, Marketing, Casualty, Commercial Insurance, Legal Liability, Umbrella Insurance, Professional Liability, Employment Practices..., Excess, E, Automobile Liability, Small Business, Excess, Property
Education
The Ohio State University 1999 — 2004
Bachelor of Arts (B.A.), Social and Behavioral Science / Organizational Communication
Insurance Institute of America
Associate in Commercial Underwriting (AU)
Insurance Institute of America
Associate in General Insurance (AINS)
The Hanover Insurance Group June 2014 - Present
AIG July 2012 - June 2014
Chartis May 2006 - July 2012
NCO Group, Inc April 2005 - May 2006
TouchTone Communications February 2004 - April 2005
Crystal Impressions March 2003 - December 2003
Skills
Underwriting, Insurance, D&O, Commercial Insurance, Employment Practices..., Directors & Officers..., Fiduciary Liability, Fiduciary, General Insurance, Professional Liability, Brokers, Casualty Insurance, Claim, Commercial Lines, Liability, Legal Liability, Casualty
Education
Syracuse University 1998 — 2002
B.S., Television, Radio & Film
The Hanover Insurance Group June 2013 - Present
CNA Insurance May 2011 - June 2013
The Main Street America Group December 2008 - May 2011
The Hartford December 2004 - December 2008
The Hartford Insurance Group August 2003 - December 2004
The Hartford November 2002 - August 2003
Education
Texas A&M University-Corpus Christi 1999 — 2002
Bachelor of Business Administration, Marketing / Management Information Systems
TCOR April 2013 - Present
The Hanover Insurance Group August 2010 - April 2013
The Hartford Insurance Group January 2006 - September 2010
The Hartford Insurance Group July 2003 - January 2006
Skills
Insurance, Commercial Insurance, Property & Casualty..., Underwriting, Commercial Lines, Casualty, Casualty Insurance, Financial Risk, General Insurance, Legal Liability, Liability, Professional Liability, Risk Assessment, Sales, Workers Compensation
Education
Texas A&M University 2001 — 2004
Bachelor's degree
Robert E. Lee
Lockton Companies November 2013 - Present
Allianz April 2012 - November 2013
The Hanover Insurance Group May 2008 - April 2012
The Hartford Insurance Group July 2006 - May 2008
Skills
Property & Casualty..., Commercial Insurance, Insurance, Underwriting, Inland Marine, General Insurance, Reinsurance, Professional Liability
Education
University of Houston-Clear Lake 2007 — 2010
MBA, Finance
Texas State University 2001 — 2006
BBA, Management
Travelers June 2015 - Present
The Hanover Insurance Group September 2012 - March 2015
The Hartford Insurance Group July 1986 - September 2012
Skills
Insurance, Underwriting, Risk Management, Property & Casualty..., Commercial Insurance, General Insurance, Liability, Claim, Health Insurance, Casualty Insurance
Education
The University of Texas at San Antonio 2001 — 2005
Bachelor of Business Administration (B.B.A.), Actuarial Science
Law Office of Theodore E. Huenke Regional Managing AttorneyThe Hanover Insurance GroupFebruary 1982 - July 2013
The Hanover Insurance Group 1982 - 2013
Skills
Liability, Litigation Management, Legal Liability, Subrogation, Claim, Professional Liability
Education
The John Marshall Law School 1975 — 1978
JD
ikaSystems March 2015 - Present
The Hanover Insurance Group December 2013 - June 2014
Travelers July 2005 - August 2013
State Street July 1998 - March 2002
Skills
Insurance, Financial Analysis, Financial Reporting, Claim, Leadership, Commercial Insurance, Property & Casualty..., Finance, Negotiation, Analysis, Underwriting, Risk Management, General Insurance
Education
Suffolk University - Sawyer Business School
MBA, Business
University of Massachusetts, Amherst 1989 — 1993
BS, Economics
Retired and enjoying time to pursue personal interests and family June 2015 - Present
QBE the Americas October 2011 - Present
The Hanover Insurance Group May 2008 - October 2011
Travelers June 2004 - May 2008
Dowling and Partners July 2001 - 2004
A.M. Best Company December 1997 - July 2001
Education
The University of Connecticut School of Business 2008 — 2010
MBA, Finance
Western New England University 1986 — 2000
Accounting, Business
conard
The Hanover Insurance Group September 2013 - Present
Allianz Global Corporate & Specialty August 2010 - August 2013
The Hartford October 2007 - July 2010
West Canada Properties, LLC Poland, NY July 2001 - December 2009
The Hartford January 2006 - October 2007
New York Life Insurance Company August 1997 - November 2001
Chamberlin Elementary School September 1996 - June 1997
Fayston Elementary School August 1995 - June 1996
Skills
Underwriting
Education
University of Vermont
Post-baccalaureate Certification, Elementary Education
Syracuse University 1987 — 1991
BA, Policy Studies
Stout Risius Ross February 2015 - Present
Northern Trust May 2012 - January 2015
The Hanover Insurance Group June 2010 - April 2012
Morgan Stanley Smith Barney June 2008 - August 2008
Skills
Financial Modeling, Financial Analysis, Valuation, Business Analysis, Intellectual Property, Data Analysis, Building Relationships, Financial Reporting, Investments, Strategic Planning, Asset Allocation, Bloomberg Terminal, Bloomberg, Finance, Hedge Funds, Six Sigma
Education
University of Michigan 2006 — 2010
Bachelor of Arts (B.A.), Major: Economics, Minor: Asian Studies
The George Washington University - School of Business 2010 — 2012
University of Oxford 2009 — 2009
Medieval and Renaissance Studies
The Hanover Insurance Group December 2011 - Present
Travelers Insurance September 2006 - December 2011
HFC July 2003 - September 2006
Associates Insurance June 1992 - August 2002
Skills
Property & Casualty..., Commercial Insurance, Trucking, Claims Management, Marketing, Public Speaking, Engineering, Sales Management, Profitable Growth, Success Driven, Recruiting, Team Building, Insurance, Commercial Lines, Customer Service, Workers Compensation, Underwriting, Life Insurance, New Business Development, Liability, Employment Practices..., Casualty, Sales, Professional Liability, Umbrella Insurance, D&O, General Insurance, Claim, Inland Marine, Brokers, Health Insurance, Reinsurance, Surety Bonds, Disability Insurance, Liability Analysis, Excess, Term Life Insurance, CPCU, Employee Benefits, Insurance Brokerage, Risk Management, Directors & Officers..., Captives, Long-term Care, Fixed Annuities, Homeowners, Health Savings Accounts, Fiduciary, Property Claims, Casualty Insurance
Education
Texas Tech University
Business
University of Texas of the Permian Basin
Marketing/Speech
CNA Insurance CLMThe Hanover Insurance Group2013 - 2014
The Hanover Insurance Group 2013 - 2014
Skills
Property & Casualty..., Underwriting, Commercial Insurance, Workers Compensation, Liability, Risk Management, Casualty, Reinsurance, Financial Risk, Business Analysis
Education
School name:
Bachelor of Fine Arts (BFA), Graphic Design
The University of Akron
The Hanover Insurance Group July 2013 - May 2015
The Hartford January 2010 - June 2013
The Hartford January 2006 - January 2010
Palmer & Cay May 2005 - July 2005
Skills
Property & Casualty..., Marketing, Commercial Lines, Underwriting, Commercial Insurance, Insurance, Sales, Risk Management, New Business Development, Casualty, Legal Liability, Liability, Management, Small Business, Workers Compensation, Casualty Insurance, General Insurance
Education
Texas Tech University 2001 — 2005
Bachelor of Arts, Public Relations
The Hanover Insurance Group September 2006 - Present
Chubb December 2001 - September 2006
Skills
Claim, Litigation, Liability, Property & Casualty..., Subrogation, Legal Liability, Insurance Law, Litigation Management, Claim Investigation, Claims Management, Commercial Insurance, Insurance, Reinsurance, Casualty, Workers Compensation, Professional Liability
Education
The John Marshall Law School 1991 — 1993
Juris Doctor, Law
University of Michigan 1980 — 1981
Master of Arts (M.A.), Higher Education/Higher Education Administration
University of Alabama 1976 — 1980
Bachelor of Arts (B.A.), English Language and Literature, General
AirWatch by VMware March 2013 - Present
The Hanover Insurance Group May 2010 - March 2013
Hennessy Land Rover June 2009 - April 2010
Skills
Sales Management, Leadership, Management, Mobile Devices, Lead Generation, Integration, Solution Selling, SaaS, Sales Process, Cold Calling, Direct Sales, Enterprise Software, Selling
Education
The University of Georgia 2005 — 2009
BBA, Risk Management & Insurance
OneShield March 2008 - August 2011
Lexington Insurance Company July 2007 - March 2008
The Hanover Insurance Group April 1996 - June 2007
The Hanover Insurance Group November 1988 - April 1996
The Hanover Insurance Group January 1985 - November 1988
The Hanover Insurance Group May 1983 - January 1985
Education
The George Washington University - School of Business 2006 — 2007
Professional Certificate in Business Analysis
Homesite Insurance March 2015 - Present
The Hanover Insurance Group 2010 - March 2015
The Hanover Insurance Group July 2009 - July 2010
The Hanover Insurance Group June 2007 - July 2009
Liberty Mutual Insurance July 2005 - February 2007
Liberty Mutual Insurance February 2003 - July 2005
Liberty Mutual Insurance June 2000 - February 2003
Skills
Six Sigma, SCLA, Legal Liability, Claim, Customer Service, Insurance, Liability, General Insurance, Medicare, Claims Management, Risk Management, Workers Compensation, Claim Investigation, Casualty Insurance, Commercial Insurance, Property
Education
University of Phoenix 2004 — 2006
Master's degree, Business Administration and Management, General
Suffolk University 1996 — 2000
Bachelor of Science (BS), Business Administration and Management, General
The Hanover Insurance Group September 2013 - Present
The Hartford April 2005 - September 2013
Firemans Fund Insurance Company, a division of Allianz September 2002 - April 2005
Firemans Fund Insurance Company, a division of Allianz May 2001 - September 2002
Firemans Fund Insurance Company, a division of Allianz September 1999 - May 2001
Skills
Operations Management, Vendor Management, Process Improvement, Call Center, Operational Excellence, Claims Management, Claim, Call Centers, Litigation Management, Insurance, Leadership, Risk Management
Education
The University of Kansas 1986 — 1989
Bachelor of Science, Business Administration
The Hanover Insurance Group 1983 - Present
AIG 1981 - 1983
Education
Truman State University 1971 — 1975
BS, Business Administration
The Hanover Insurance Group March 2013 - Present
Liberty Mutual Insurance June 2012 - August 2012
Rochester Youth Safe Haven/CLC August 2010 - July 2011
UNH Dimond Library September 2006 - May 2010
Education
Temple University 2011 — 2012
Master of Science, Actuarial Science
University of New Hampshire, College of Engineering 2006 — 2010
Bachelor, Mathematics
EPS Settlements Group, Inc. May 2004 - October 2010
Ringler Associates August 2002 - April 2004
Settlement Options October 1998 - February 2002
CNA Insurance May 1990 - October 1998
The Hanover Insurance Group May 1987 - May 1990
MetLife September 1984 - May 1987
Education
University of Notre Dame – Mendoza College of Business 2003 — 2003
Certified Structured Settlement Consultant (CSSC) designation, CSSC
PA Agents License – Life, Accident & Health
Susquehanna University 1979 — 1982
Management/Marketing
North Schuylkill High School 1975 — 1978
College Prep
The Hanover Insurance Group October 2011 - Present
Skills
Civil Litigation, Courts, Litigation, Legal Research, Legal Writing, Personal Injury, Trials, Trial Practice, Commercial Litigation, Mediation, Insurance, Insurance Law, Torts, Medical Malpractice, Microsoft Excel
Education
The University of Memphis—Cecil C. Humphreys School of Law
The Hanover Insurance Group June 2005 - Present
Travelers March 1998 - May 2005
USF&G 1994 - February 1998
Fireman's Fund Insurance Company 1981 - 1994
Skills
Underwriting, Property & Casualty..., Commercial Insurance
Education
Towson University
Bachelor of Science (BS), Business Administration / Finance
CNA FInancial January 1993 - Present
Alexsis TPA January 1993 - January 1998
The Hanover Insurance Group December 1991 - January 1993
Liberty Mutual Insurance March 1989 - December 1991
Skills
Insurance, IT Strategy, Enterprise Architecture, Business Analysis, PMO, Business Intelligence, Business Process..., Property & Casualty..., Reinsurance, Risk Management, Business Process, Project Portfolio..., Claim, General Insurance, Workers Compensation
Education
William Jewell College 1984 — 1987
Bachelor of Science (BS), Systems Analysis and Data Processing
University of Kansas 1983 — 1984
BS Systems Analysis and Data Processing
The Hanover Insurance Group
Skills
Insurance, General Insurance, Claim, Property & Casualty..., Claims Management, Casualty, Liability, Commercial Insurance, Underwriting, Commercial Lines, Reinsurance, Workers Compensation, Professional Liability, Brokers, Subrogation, Property Damage, Claim Investigation, Liability Analysis, Inland Marine, Litigation Management
Education
Syracuse University 1999 — 2003
Beazley March 2010 - Present
The Hanover Insurance Group November 2008 - March 2010
Connecticut Development Authority June 2007 - August 2007
Travelers June 2004 - August 2005
Skills
Legal Compliance, Legal Research, Regulatory Analysis, Commercial Insurance, General Insurance, Insurance, Claims Management, Family Law
Education
Syracuse University College of Law 2005 — 2008
Doctor of Law (J.D.), Law
Villanova University 2000 — 2004
Bachelor of Arts (B.A.), English & Spanish, Cum laude
The Hanover Insurance Group September 2012 - Present
Skills
Commercial Insurance, Insurance, Underwriting, Casualty Insurance, General Insurance, Property & Casualty...
Education
The University of Texas at San Antonio
Bachelor of Business Administration (BBA), Actuarial Science, 3.76
The Hanover Insurance Group March 2012 - Present
The Hanover Insurance Group November 2010 - March 2012
Henssler Insurance & Risk Management September 2009 - October 2010
The Hanover Insurance Group May 2008 - September 2009
The Hanover Insurance Group June 2007 - May 2008
Skills
Property & Casualty..., Commercial Underwriting
Education
The University of Georgia 2002 — 2006
Risk Management & Insurance
Optimal Insurance Solutions, Inc. September 2013 - Present
NJM Insurance Group August 2013 - Present
Mercury Insurance March 2010 - August 2013
QBE Insurance November 2009 - February 2010
Guidewire Software July 2008 - February 2010
GEICO September 2008 - September 2009
Fidelity Investments January 2001 - June 2008
The Hanover Insurance Group August 2005 - April 2006
Skills
Guidewire Software,..., Start-ups, Project Management, Technical Leadership, Object Oriented Design, SOA, Agile Methodologies
Education
The University of Texas at Arlington
Master of Science (MS), Computer Science, 3.75