The Hanover Insurance Group
Industry: Insurance company
DescriptionThe Hanover Insurance Group, Inc., based in Worcester, Massachusetts, is one of the oldest continuous businesses in the United States still operating within its original industry. Headquarters: Worcester, Massachusetts, United States CEO: John C. Roche (4 Nov 2017–) Number of employees: 4,600 (2017) Founded: 1852 Subsidiaries: First Allmerica Financial Life Insurance Company,
The Hanover Insurance Group List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at The Hanover Insurance Group. You can filter them based on skills, years of employment, job, education, department, and prior employment.
The Hanover Insurance Group Salaries. You can even request information on how much does The Hanover Insurance Group pay if you want to. Learn about salaries, pros and cons of working for The Hanover Insurance Group directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
3,158 The Hanover Insurance Group employees in database. Find out everything there's to know about The Hanover Insurance Group employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
The Hanover Insurance Group Employees
The Hanover Insurance Group March 2012 - Present
American Family Insurance January 2001 - March 2012
Skills
Liability, Insurance, Property & Casualty..., Claim, Claims Management, Legal Liability, Customer Service, Workers Compensation, General Insurance, Management, Underwriting, Casualty Insurance, Commercial Insurance, Leadership
Education
Ball State University 1987 — 1991
The Hanover Insurance Group January 2006 - Present
Skills
Customer Service, Insurance, Microsoft Excel, Leadership, Management, Risk Management
Education
Becker College 2012 — 2014
Bachelors, Business Administration and Management, General, 3.9
Becker College 2012 — 2014
Bachelor's degree, Business Administration and Management, General
Rex Healthcare August 2014 - December 2014
Vascular Health Center (SW Michigan) August 2013 - April 2014
Detroit Medical Center September 2012 - August 2013
Baker College April 2010 - June 2013
MEEMIC Insurance Company December 2011 - June 2012
The Hanover Insurance Group April 2006 - January 2010
Allstate August 2001 - October 2006
Skills
Ultrasound, Peripheral Vascular, Transcription, Medical Billing, General Insurance, Casualty, Liability, Outlook, Data Entry, Process Improvement, Team Building, Training, Phone Etiquette, Team Leadership, Leadership, Doppler, Healthcare, BLS, Medicine, Abdominal, Hospitals, Vascular, ARDMS, Clinical Research, EMR
Education
Baker College of Auburn Hills 2010 — 2012
Associate of Health Science (June 2013), Vascular Ultrasound Technology, 3.9
The Hanover Insurance Group June 2012 - Present
CNA Insurance January 2011 - June 2012
American Westbrook Insurance Services, LLC January 2009 - January 2011
Hampshire Insurance Agency January 2006 - January 2009
Skills
Underwriting, Employment Practices..., D&O, Fiduciary, Crime, Professional Liability, Cyber, General Insurance, Directors, Errors, Commercial Insurance, Commercial Lines, MPL, Property, Workers Compensation, Salesforce.com
Education
Barat College of DePaul University 1998 — 2000
Farm Bureau Insurance of Michigan 2015 - Present
Farm Bureau Insurance of Michigan April 2014 - Present
The Hanover Insurance Group October 1998 - Present
The Hanover Insurance Group October 2005 - July 2007
Image Plastics, Inc. October 1994 - June 1998
Skills
Insurance, Property & Casualty..., Claims Management, Claim, Change Management, Cross-functional Team..., Liability, Subrogation, Property Damage, Commercial Insurance, Property Claims, General Insurance, Customer Service, Legal Liability, Commercial Lines, Liability Analysis, Umbrella Insurance, Casualty Insurance, Management
Education
Baker College Center for Graduate Studies 2004 — 2007
Master of Business Administration (M.B.A.), Business Administration and Management, General
Central Michigan University 1988 — 1992
Bachelor's degree, History and English Language
Fenton High School 1984 — 1987
AICPCU/IIA
Chartered Prpperty Casualty Underwriter
Nationwide Insurance August 2015 - Present
Nationwide Insurance August 2014 - August 2015
Eastern Insurance Group November 2013 - August 2014
NRT Insurance Agency, Inc. January 2013 - November 2013
Perfect Game Sports Lounge and Grill May 2010 - July 2012
The Hanover Insurance Group June 2004 - June 2011
The Hanover Insurance Group January 1997 - June 2004
Skills
Claim, Claims Management, Property & Casualty..., Liability, Insurance, Customer Service, Sales, Subrogation, Process Improvement, Casualty, Commercial Lines, Commercial Insurance, Underwriting, Inland Marine, Casualty Insurance
Education
Becker College
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Travelers November 2009 - Present
The Hanover Insurance Group 2008 - 2009
Berkley Surety Group, LLC/Acadia Insurance 2003 - 2008
Skills
Underwriting, Surety Bonds, CPCU, Commercial Insurance, Surety
Education
Babson College - Franklin W. Olin Graduate School of Business
Master of Business Administration (M.B.A.)
Gettysburg College
Bachelor of Arts (B.A.)
Loomis Chaffee
Sun Life Financial November 2013 - Present
Sun Life February 2012 - November 2013
Evergreen Management Associates, Inc. July 2010 - November 2011
The Hanover Insurance Group December 2007 - November 2009
The Hanover Insurance Group February 2006 - November 2009
The Hanover Insurance Group/Allmerica Financial March 1998 - February 2006
Allmerica Financial 1988 - 2003
Skills
Business Analysis, Business Process, Data Analysis, Internal Communications, Training Skills, Training Delivery, Documentation, Requirements Gathering, Requirements Analysis, Group Presentations, Meeting Management, Software Documentation, Business Requirements, Financial Services, Visio, Scope Management, Training, SDLC, Insurance, Change Management, Analysis, Software Implementation, Business Intelligence, Program Management, MS Project, Quality Center, CRM, Business Process..., Waterfall, SharePoint, Leadership, Project Management, Requirements Management, Test Planning, Testing, Call Centers, Data Warehousing, PMO, Systems Analysis, Software Development, Life Insurance, Software Project..., Quality Assurance, Team Leadership, Property & Casualty..., Project Delivery, Functional..., User Acceptance Testing, Process Improvement, PMP
Education
Becker College
The Hanover Insurance Group August 2014 - Present
The Hartford Financial Services Group September 2012 - July 2014
The Hartford Financial Services Group April 2011 - September 2012
The Hartford Financial Services Group February 2009 - April 2011
The Hartford Financial Services Group 2006 - January 2009
The Hartford Financial Services Group 2003 - 2005
The Hartford Financial Services Group 2002 - 2003
Regis College 2001 - 2002
Skills
Talent Acquisition, College Recruiting, Talent Management, Applicant Tracking..., Onboarding, Succession Planning, Sourcing, Employee Relations, Recruiting, Human Resources, Interviews, Leadership Development, Leadership, Management, Personnel Management, Resume Writing, Strategy, Career Counseling, Hiring, Program Management, Taleo, Staff Development, Job Fairs, Employee Benefits, Training, Employee Engagement, Performance Management, Internet Recruiting, Workforce Planning, Career Development, Behavioral Interviewing, Technical Recruiting, Employer Branding, Deferred Compensation, Coaching, HR Consulting
Education
Bay Path University
Began coursework toward an MS degree, Communication and Information Management
Regis College
BA, Communication
Somers High School
The Hanover Insurance Group November 2014 - Present
The Hanover Insurance Group October 2013 - November 2014
Travelers October 2005 - October 2013
Premier Insurance Company August 2003 - October 2005
Outback Steakhouse January 2002 - May 2004
Madbrook Academy September 1995 - March 1998
Commerce Insurance January 1995 - September 1995
The Hanover Insurance Group May 1993 - January 1995
Fusaro, Altomare & Ermilio August 1991 - January 1993
Skills
Property & Casualty..., Claims Management, Claim, Liability, Insurance, Casualty, Commercial Insurance, General Insurance, Commercial Lines, Legal Liability, Workers Compensation, Subrogation, Professional Liability
Education
Becker College 1995 — 1996
Certificate, Early Childhood Education and Teaching
Becker College 1988 — 1990
Associate's degree, Paralegal
Sussex County Community College February 2004 - Present
CYRO 1992 - 1996
The Hanover Insurance Group 1984 - 1992
The Hanover Insurance Group 1984 - 1992
Skills
Higher Education, Career Assessment, Program Development, Staff Development, Job Search Strategies, Career Counseling, Teaching, Resume Writing, Public Speaking, Community Outreach, Curriculum Development, Adult Education, Strong Interest..., College Teaching, Curriculum Design, Student Affairs, Career Development, Research, Student Development
Education
Barry University 1982 — 1984
MS, Education
The Catholic University of America 1976 — 1979
BA, Social Work
Northern Power Systems July 2011 - Present
EnterpriseDB October 2008 - August 2009
Cadence Design Systems February 2004 - December 2007
CADENCE DESIGN SYSTEMS, INC February 2004 - December 2007
NEON Communications April 2000 - January 2003
NEON Communications April 2000 - January 2003
The Hanover Insurance Group March 1991 - April 2000
Skills
Expense Management, Salesforce.com, Project Management, Pagemaker, Marketing Communications, Start-ups, Account Management, Sales, Team Leadership, Contract Negotiation, Event Planning, Marketing, Management, Leadership, Databases, Business Development, Marketing Strategy, Project Planning, Microsoft Office, Event Management, Cross-functional Team..., Strategic Planning, Program Management, Recruiting, Human Resources, Sales Operations
Education
Becker College
Associate
Quinsigamond Community College 1991 — 1994
Business Administration
St Peter Marian CCHS 1983 — 1988
Travelers January 2015 - Present
The Hanover Insurance Group March 2013 - December 2014
Liberty Mutual Insurance 2008 - February 2013
Liberty Mutual Insurance March 2004 - 2005
Meeting Destiny 2002 - 2003
VIMAC LLC 2001 - 2001
The Hartford 1996 - 2000
Aetna June 1989 - July 1996
Education
Babson College 2000 — 2002
Master of Business Administration (M.B.A.), Entrepreneurship
Boston University 1985 — 1989
Bachelor of Applied Science (B.A.Sc.), Finance
Fidelity Investments July 2007 - Present
MassMutual Financial Group January 2006 - April 2007
The Hanover Insurance Group 2005 - January 2006
Sovereign Bank 2003 - 2005
The Hanover Insurance Group 2001 - 2003
Skills
Internal Communications, Strategic Communications, Marketing Communications, Financial Services, Editing, Marketing, Sales, Customer Service, Mutual Funds
Education
Becker College 2004 — 2006
Bachelor's degree, Business Administration and Management, General
Nichols College 2004 — 2006
Master of Business Administration (MBA), Business Administration and Management, General
UnitedHealth Group March 2014 - Present
Apex Systems January 2014 - March 2014
Fallon Community Health Plan December 2010 - December 2013
CVS Caremark Corporation June 2009 - November 2010
The Hanover Insurance Group July 2007 - April 2009
Spencer Technologies September 2006 - July 2007
3Com Corporation June 2005 - November 2005
3Com Corporation June 2000 - June 2005
3Com September 1999 - June 2000
Fidelity Investments June 1999 - September 1999
Skills
Project Management, CRM, Siebel, SAP, IVR, Portals, Process Simulation, Business Analysis, Process Improvement, Visio, Vendor Management, Software Documentation, Program Management, Call Center, Requirements Analysis, Call Centers, Business Process, Integration, SDLC, Cross-functional Team..., Analysis, Testing, Databases, Business Requirements, Requirements Gathering, Business Intelligence, PMP, Data Warehousing, Systems Analysis, IT Strategy, SQL, Disaster Recovery, Information Technology, User Acceptance Testing, Business Objects, Waterfall, SharePoint, Access, PMO, Crystal Reports, Enterprise Architecture, Project Planning, Management, Training, Software Project..., Business Process...
Education
University of Massachusetts, Amherst 1993 — 1996
B.A., Political Science
Bay Path University 1992 — 1993
Paralegal Studies
The Hanover Insurance Group May 2012 - Present
The Hanover Insurance Group 2012 - Present
Education
Becker College
Bachelor's degree, Early Childhood Education
Mendon-Upton Regional Highschool
Highschool diploma
Ohio Casualty Insurance March 2008 - Present
Westfield Group/Westfield Insurance June 2005 - February 2008
The Hanover Insurance Group September 2002 - June 2005
Indiana Insurance 1990 - 1993
Education
Ball State University - College of Business 1986 — 1990
Bachelor of Science (BS), Insurance and Finance
Fallon Health May 2014 - July 2015
Fallon Health July 2009 - May 2014
Travelers September 2007 - April 2008
The Hanover Insurance Group May 2004 - August 2006
Skills
Data Warehousing, Business Intelligence, VBA, Python, Actuarial Science, Statistics, Data Analysis, Databases, SQL, Data Mining, Microsoft Excel, Analytics, Project Management, Business Analysis, Machine Learning, JavaScript, AngularJS, Git
Education
Babson College 1999 — 2002
Bachelor's of Science, Management Sciences and Quantitative Methods, 3.51/4.00 GPA
University of Oxford 2006 — 2007
Statistics
Georgia Institute of Technology 2015 — 2019
Master of Science (M.S.), Computer Science
The Hanover Insurance Group September 2012 - Present
The Hanover Insurance Group January 2011 - October 2012
The Hanover Insurance Group November 1986 - January 2011
Robert Plan 1991 - 1995
Skills
Claims Management, Insurance, Property & Casualty..., Liability, Claim, Casualty, Analysis, Professional Liability, Health Insurance, General Insurance, Legal Liability, Commercial Lines, Subrogation, Commercial Insurance, Litigation Management, Workers Compensation, Claim Investigation, Underwriting, Risk Management
Education
Becker College 2007 — 2009
B. S., Management Science
Centenary College 1976 — 1977
Sparta High School
Liberty Mutual October 2008 - Present
The Hanover Insurance Group 2001 - 2008
Allmerica Financial April 1996 - March 2001
Skills
Insurance, Leadership, Process Improvement, Training, Management, Strategy, Call Centers, Business Process..., Customer Service, Coaching, Cross-functional Team..., Human Resources, Program Management, Team Building, Property & Casualty..., General Insurance, Underwriting
Education
Becker College 2003 — 2005
Bachelor of Science, Business
Honda Manufacturing of Alabama 2009 - Present
sungard 2002 - 2009
SunGard Business Systems 2002 - 2009
SunGard Data Systems, Inc. 2002 - 2009
IBM August 2001 - February 2002
Carraway Hospital October 1999 - August 2001
Samford University August 1995 - October 1999
chess king 1995 - 1997
The Hanover Insurance Group 1989 - 1990
Skills
Disaster Recovery, VMware, Linux, Cluster, Unix, Virtualization, NetApp, Servers, Storage Area Networks, High Availability, DS4000, Replication, WebSphere Application..., DB2, WebSphere MQ, ds8000, IBM pSeries, AIX Administration, HACMP, Brocade, IBM Mainframe, z/OS, z/VM, VSE, TSM Administration
Education
Baylor University - Hankamer School of Business 1979 — 1983
The Hanover Insurance Group August 2014 - Present
The Hanover Insurance Group January 2011 - August 2014
The Hanover Insurance Group January 2011 - June 2011
Babson College September 2006 - May 2009
EdgeRock Technology Partners 2006 - 2009
Velcro USA Inc. January 2008 - May 2008
Babson College September 2005 - May 2007
MySkinz Computer Decals September 2005 - May 2006
Skills
Business Analysis, Management, Project Management, Leadership, Management Consulting, Microsoft Excel, Analysis, Business Strategy, Consulting, Human Resources, Analytics, Risk Management, Budgets, Program Management, Research, Interviews
Education
Babson College 2005 — 2009
Bachelor of Science (B.S.), Strategic Management
The Hanover Insurance Group June 2015 - Present
Nationwide Insurance May 2004 - June 2015
Nationwide Insurance August 2001 - May 2004
Old Republic Insurance Company June 1992 - August 2001
United States Marine Corps July 1990 - October 1996
Quaker Oats Co. May 1991 - August 1991
Skills
Property & Casualty..., Insurance, Casualty, Underwriting, Workers Compensation, Commercial Insurance, Leadership, Analysis, Risk Management, Claims Management, Team Building, Liability, Legal Liability, Commercial Lines, Claim, General Insurance, Casualty Insurance
Education
Baker University 2001 — 2003
Master of Business Administration (M.B.A.)
University of Central Missouri 1988 — 1992
Bachelor of Science, Safety Managment
Bank of America Merrill Lynch August 2015 - Present
Bank of America June 2012 - July 2015
Babson Horn Library February 2010 - July 2012
Canon USA May 2011 - August 2011
The Hanover Insurance Group January 2011 - May 2011
Decal Designs January 2009 - May 2011
Henry Street Settlement June 2008 - August 2008
Skills
Bloomberg Terminal, Research, PowerPoint, Excel, Analysis, Management Consulting, Business Strategy, Microsoft Excel, Market Research, Data Analysis, Management, Competitive Analysis
Education
Babson College 2008 — 2012
Bachelor of Science, Business Management; Strategic Management & Global Business Management
École des Hautes Études Commerciales (HEC Paris) 2010 — 2010
BS - Exchange Program, Business Administration
The Hanover Insurance Group October 2014 - Present
The Hanover Insurance Group June 2013 - Present
The Hanover Insurance Group May 2010 - May 2013
The Hanover Insurance Group January 2008 - April 2010
The Hanover Insurance Group September 2006 - December 2007
The Hanover Insurance Group February 2004 - September 2006
The Hanover Insurance Group July 2003 - February 2004
The Hanover Insurance Group March 2003 - June 2003
The Hanover Insurance Group February 2001 - February 2003
The Hanover Insurance Group August 2000 - February 2001
Skills
Insurance, Marketing, Strategy, Administrative..., Property & Casualty..., Sales, Process Improvement, Management, Microsoft Excel, Budgets, Customer Service, Time Management, Employee Benefits, Project Management, Leadership, Human Resources, PowerPoint, Training
Education
Becker College 2007 — 2009
Bachelors, Business Management
Simonds International February 2011 - Present
Electronic Recyclers March 2010 - February 2011
The Hanover Insurance Group July 2009 - December 2010
Becker College February 2009 - July 2009
Waste Management, Inc. 2001 - 2009
LR MCCoy 1992 - 2000
Skills
Human Resources, Recruiting, Employee Relations, Process Improvement, Payroll, Training, Employee Benefits, Team Building, Management, Leadership, Strategic Planning, Budgets, Operations Management, Contract Negotiation, Customer Service, Negotiation, Microsoft Office, Talent Management, Coaching, Workforce Planning, Talent Acquisition, Change Management, Time Management, Succession Planning, Public Speaking, Leadership Development, Organizational..., Employee Engagement, Inventory Management, Kaizen
Education
Becker College 2006 — 2008
BS in Business
The Hanover Insurance Group March 2011 - Present
The Hanover Insurance Group April 2010 - March 2011
The Hanover Insurance Group February 2007 - April 2010
Virtusa 2003 - 2005
Skills
Process Improvement, Personnel Management, Human Resources, HRIS, Employee Benefits, Employee Engagement
Education
Becker College
BS, Management
The Hanover Insurance Group June 2010 - Present
The Hanover Insurance Group January 2008 - June 2010
The Hanover Insurance Group July 2005 - January 2008
Chubb & Son Inc December 2003 - June 2005
Chubb & Son Inc February 2001 - December 2003
Chubb & Son Inc February 2000 - February 2001
Chubb & Son Inc September 1995 - February 2000
Chubb & Son Inc September 1992 - September 1995
Skills
Project Management, Business Process..., Change Management, Leadership, Strategy, Program Management, Team Building, Salesforce.com, Coaching, Project Planning, Analysis, Training, Talent Acquisition, Management, Business Development, Strategic Planning, Competitive Analysis, Insurance, Property & Casualty..., Process Improvement
Education
Babson College - Franklin W. Olin Graduate School of Business
I/T Consortium – Innovating with I/T
CIOP
Lean Six Sigma Black Belt
Chubb Institute
Certification in Web and Mainframe technologies
Nazareth College of Rochester
Bachelor of Science (BS), Accounting
Seton Hall University
Master of Business Administration (MBA), Management
The Hanover Insurance Group June 1999 - Present
MAPFRE U.S.A. Corp. August 1993 - May 1999
Nation Grange Mutual Insurance Company July 1987 - August 1993
Skills
DB2 on z/OS, Oracle, DB2 on Linux, z/OS, Red Hat Linux, Windows, SQL, BMC Tools for DB2, Databases, DB2, Database Design, PL/SQL, Disaster Recovery, Data Migration, Database Administration, Toad, Data Warehousing, Unix, Performance Tuning, Microsoft SQL Server
Education
Clark University 1995 — 1996
Client Server Development
Becker College
Bachelor of Science, Business Management
TEKsystems July 2014 - Present
YArt Studio by Yay For J January 2013 - Present
TEKsystems May 2014 - June 2014
TekSystems April 2013 - December 2013
Muskegon Family Care April 2009 - October 2012
OtterBase September 2008 - March 2009
The Hanover Insurance Group September 2007 - September 2008
Professionals Direct Insurance September 2005 - September 2007
Sappi Fine Paper North America May 2002 - August 2005
Quality Stores, Inc. July 1998 - January 2002
Skills
Troubleshooting, Technical Support, Databases, Passion for Helping..., Web Design, Business Process, Enjoy Challenges, Analysis, People-oriented, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Problem Solving, Multi Tasking
Education
Muskegon Community College
Student, Graphic Design - Display Advertising Entrepreneur, 4.0
Baker College Business and Corporate Services 2004 — 2004
Elements of Drawing (Graphic Communications), 4.0
Clark-Mortenson Agency - Insurance and Financial Services February 2000 - Present
Worcester Insurance Company September 1997 - January 2000
Travelers April 1993 - December 1997
The Hanover Insurance Group September 1987 - April 1993
Skills
Insurance, Commercial Lines, Commercial Insurance, Insurance Brokerage, Underwriting, Liability, General Insurance, Health Insurance, Employee Benefits, Casualty, Risk Management, Legal Liability, Sales Management, Workers Compensation, Outlook, Strategic Planning, Property & Casualty..., Sales, Brokers, Claim
Education
Becker College 1997 — 1999
Associates, Business Administration
SUNY Oswego 1985 — 1987
Computer Science
The Hanover Insurance Group March 2014 - Present
The Hanover Insurance Group January 2012 - March 2014
The Hanover Insurance Group November 1997 - January 2012
Skills
Insurance, Customer Service, Workers Compensation, Property & Casualty..., Litigation, Negotiation, Management, Employee Training, Legal Liability, Claims Management, Casualty, Commercial Lines
Education
Becker College 1999 — 2001
Bachelors, Business
The Hanover Insurance Group February 2015 - Present
The Hanover Insurance Group June 2011 - February 2015
The Hanover Insurance Group May 2014 - October 2014
Castle Kids Preschool and Childcare August 2010 - June 2011
Commerce Insurance May 2008 - August 2010
Fidelity Investments August 2006 - December 2007
Putnam School of Early Learning January 2004 - January 2006
Skills
Insurance, Commercial Insurance, Commercial Lines, Inland Marine, Customer Service, Employee Benefits, Claim, General Insurance, Property, Underwriting, Microsoft Office
Education
Bay Path University 2015 — 2017
Master of Education (M.Ed.), Elementary Education and Teaching
Bay Path College
Bachelor of Arts (B.A.) Liberal Studies, Minor in Early Childhood Education and Psychology
Deutsche Bank December 2014 - Present
Macquarie Group June 2013 - December 2014
Macquarie Group December 2012 - May 2013
The Hanover Insurance Group June 2010 - November 2012
Greenbulb LLC May 2009 - June 2010
Fidelity Investments July 2009 - August 2009
Education
Babson College 2008 — 2010
Bachelor's, Business Administration and Management, General
Clarkstown High School North
The Hanover Insurance Group September 2014 - Present
Olympus Biotech America, formerly Stryker Biotech November 2008 - May 2014
Harrison-Hager, Inc. May 2007 - November 2008
International Planning Group, Inc. February 2006 - May 2007
The Sherwin Williams Company May 2004 - January 2006
Wheeler Electric Company February 1997 - June 2005
Skills
Accounting, Accounts Receivable, Microsoft Excel, Microsoft Word, Accounts Payable, General Ledger, Customer Service, Microsoft Office, PowerPoint, Outlook, Fixed Assets, Software Documentation, Forecasting, Process Improvement, Financial Reporting, Sales, Payroll, Auditing
Education
University of Phoenix 2010 — 2011
Master of Business Administration (M.B.A.), Business Administration and Management, General
Becker College 2001 — 2005
Bachelor's Degree, Business Administration, concentration in Management
Becker College 2001 — 2005
Associate's Degree, Accounting
Liberty Mutual Insurance June 2015 - Present
Liberty Mutual Insurance December 2012 - June 2015
The Hanover Insurance Group April 2009 - September 2011
Harleysville Insurance October 2006 - April 2009
Corporate Environmental Advisors Inc December 2004 - October 2006
Skills
Insurance, Property & Casualty..., Underwriting, Commercial Insurance, Workers Compensation, Liability, Commercial Lines, Legal Liability, Casualty, General Insurance, Customer Service, Microsoft Excel, Claims Management, Claim, Negotiation, Litigation Management, Excess, Inland Marine, Umbrella Insurance, Professional Liability
Education
Becker College 2010 — 2013
Bachelor of Science, Business Administration
Reliant Medical Group November 2012 - Present
Cognex Corporation January 2012 - November 2012
The Hanover Insurance Group May 2006 - January 2012
The Hanover Insurance Group May 2006 - January 2012
Atlas Box & Crating February 2006 - May 2006
Liberty Mutual Insurance May 2005 - February 2006
Skills
Employee Relations, Talent Management, Employee Benefits, Benefits Administration, Onboarding, Talent Acquisition, HRIS, Employee Engagement, Performance Management, Applicant Tracking..., Succession Planning, Workers Compensation, Job Descriptions, HR Policies, Job Analysis, Human Resources
Education
Becker College 2002 — 2005
Bachelors, Business Mgt, Concentration HR Mgt.
Great American Insurance October 2014 - Present
The Hanover Insurance Group July 2013 - October 2014
The Hanover Insurance Group January 2013 - July 2013
The Hanover Insurance Group November 2009 - January 2013
The Hanover Insurance Group March 2008 - November 2009
Skills
Surety Bonds, Underwriting, Insurance, Commercial Insurance, Fidelity and Crime, Investment Advisory, ERISA, Investments
Education
Becker College 2010 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
American Advertising Federation August 2014 - April 2015
Modern Luxury May 2014 - September 2014
Student Government Association March 2013 - March 2014
Alpha Phi International Fraternity January 2013 - January 2014
American Advertising Federation September 2012 - December 2013
The Hanover Insurance Group May 2013 - August 2013
College Fashionista May 2012 - December 2012
Alpha Phi International Fraternity January 2012 - December 2012
Hicks Insurance Group May 2012 - August 2012
Skills
Photoshop, Social Media, InDesign, Facebook, Photography, Public Relations, Graphic Design, Microsoft Word, Blogging, Press Releases, Social Networking, Dreamweaver, Digital Photography, HTML, Fashion, Advertising, Email Marketing, Time Management, Newsletters, Marketing, Event Planning
Education
Ball State University 2011 — 2015
Advertising and Spanish
Ball State University
The Hanover Insurance Group July 2013 - Present
Skills
Non-profit Leadership, Customer Service, Non-profit Volunteering, Microsoft Excel, Leadership, Training, Process Improvement, Insurance, Business Analysis, Microsoft Office, Claims Management, Insurance Claims, Event Planning, Fundraising
Education
Baker College of Owosso 2009 — 2013
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
The Hanover Insurance Group June 2013 - Present
The Hanover Insurance Group December 2008 - January 2013
Tha Hanover Insurance Group June 2006 - December 2008
Burns & Farrey 2003 - 2006
Skills
Administrative..., Claim, Customer Service, Outlook, Legal Writing, Legal Research, Insurance, Software Documentation, Professional Liability, Microsoft Excel, Data Entry
Education
Becker College 2008 — 2011
Bachelors, Business Management
Tantasqua Regional High School 1996 — 2000
Nichols College
Masters of Science in Business Management
College Preparatory
The Hanover Insurance Group April 2014 - Present
A Waltz To Remember July 2009 - Present
The Hanover Insurance Group June 2012 - April 2014
Babson College Undergraduate Admission Office May 2010 - April 2012
Skills
PowerPoint, Event Management, Microsoft Office, Teaching, Dance, Microsoft Excel, Public Speaking, Data Analysis, Social Media, Microsoft Word, Social Networking, Leadership, Access, Mentoring, Process Improvement, Project Management, Consulting, Training
Education
Babson College 2008 — 2012
Bachelor of Science (B.S.), Strategic Management and Entrepreneurship
MAPFRE Insurance February 2015 - Present
Independent Beachbody Coach May 2014 - Present
MAPFRE Insurance Company August 2013 - February 2015
Health Plans, Inc. May 2013 - August 2013
Accountemps October 2012 - January 2013
Accountemps July 2012 - August 2012
Methodist Sugar Land Hospital February 2012 - May 2012
The Hanover Insurance Group August 2007 - October 2011
The Hanover Insurance Group August 2005 - August 2007
The Hanover Insurance Group September 2002 - August 2005
Skills
Customer Service, Outlook, Inland Marine, Property & Casualty..., Commercial Insurance, Accounts Receivable, Team Leadership, Rating, Procedure Manuals, Quote, underwriter support, Ocean Marine, Commercial Packages, Multi Tasking, Priority Management, Forward Thinking, niche inland marine..., Learn New Software..., Billing Process, Health Insurance, Highly detail oriented, Insurance, Underwriting, Commercial Lines, Legal Liability, Umbrella Insurance, Process Improvement, Training, Casualty, Time Management, Management, Reinsurance, Microsoft Excel, Marine Insurance, Claims Management, Payroll, Analysis, General Insurance, Brokers, Professional Liability, Liability
Education
Becker college 2014 — 2016
Bachelor's degree, Business administration
Becker College 2002 — 2005
Associates Degree, Business Administration, 4.0
Burdett School 1995 — 1995
Certificate, Accounting, 3.5
The Hanover Insurance Group January 2007 - Present
Skills
Management, Microsoft Office, Customer Service, Microsoft Excel, Leadership
Education
Becker College 2015 — 2017
Currently Enrolled, Business Administration, 4.0
The Hanover Insurance Group August 2014 - June 2015
Education
Becker College 2008 — 2012
Bachelor of Arts (B.A.), Interior Design
GardenGirls.com May 2006 - Present
Pacific Landscapes August 2013 - December 2014
The MarketKING November 2006 - April 2008
Coy Brook Farm April 1998 - October 2005
MetLife Financial Services March 1999 - June 2000
The Hanover Insurance Group 1994 - 1999
Skills
Customer Service, Sales, Management, Strategic Planning, Marketing, Team Building, Garden, Advertising, Retail, Landscaping, Gardening, Social Media Marketing, Social Media, Small Business
Education
Western Mass Master Gardeners 2009 — 2010
Master Gardener
Worcester State University 1992 — 1995
Economics
Becker College 1990 — 1992
Associates, Marketing
The Hanover Insurance Group March 2015 - Present
The Hanover Insurance Group November 2013 - March 2015
Travelers April 2013 - November 2013
Travelers October 2011 - March 2013
Travelers Insurance July 2009 - October 2011
Travelers February 2008 - June 2009
Institute of Management Studies June 2000 - May 2001
Skills
Statistical Modeling, Analytics, Predictive Modeling, SAS, Actuarial Science, Predictive Analytics, SAS programming, Data Mining, Data Analysis, Quantitative Analytics, Statistics, Time Series Analysis, GARCH, Bootstrapping, ARIMA, Econometrics, Customer Analysis, Segmentation, Insurance, SAS Programming
Education
University of Notre Dame 2001 — 2007
PhD, Physics
Indian Institute of Technology, Bombay 1998 — 2000
MS, Physics
Banaras Hindu University 1995 — 1998
BS, Physics
Cisco July 2014 - Present
The Hanover Insurance Group June 2012 - July 2014
Boston Strategies International September 2011 - January 2012
Boston Strategies International May 2011 - August 2011
Donnay USA January 2011 - May 2011
EEL Co (Energy Efficient Lighting Company) January 2009 - May 2009
Education
Babson College 2008 — 2012
Bachelor of Science in Business Administration, Focus on Information Technology Management and Finance
Waltham High School 2004 — 2008
Senior Systems, Inc. October 2014 - Present
The Hanover Insurance Group January 2008 - March 2014
The Hanover Insurance Group January 2004 - December 2007
The Hanover Insurance Group January 1996 - December 2003
The Hanover Insurance Group January 1990 - December 1995
Skills
Disaster Recovery, SDLC, Vendor Management, Insurance, Business Analysis, Business Continuity, IT Strategy, Software Documentation, Project Management, Business Requirements, Program Management, Incident Management, Data Center, Information Technology, Crisis Management, Systems Analysis, Process Improvement, SharePoint, Requirements Analysis, Requirements Gathering
Education
Becker College 2007 — 2010
Bachelor of Science, Business Administration
The Hanover Insurance Group March 2015 - Present
Buzzworthy Custom Cakes March 2007 - December 2014
The Training Associates June 2012 - January 2014
UMass Medical School July 2009 - September 2011
SmartTime Software July 2000 - July 2006
Abbott Bioresearch Center July 2003 - June 2004
Skills
Management, Recruiting, Event Planning, Benefits Administration, Employee Benefits, Employee Relations, Spreadsheets, Customer Service, Research, Database Admin, Bookkeeping, HRIS, Microsoft Excel, PeopleSoft, Performance Management, Administration, Human Resources, Leadership, Outlook, Team Building, Budgets, Policy, Personnel Management, New Business Development, Microsoft Office, CRM, Time Management, Administrative..., Project Management, Training, Applicant Tracking..., Project Planning, Negotiation, Data Analysis, Office Management, Organizational..., Leadership Development, Employee Training, Software Documentation, Sales, System Administration
Education
Becker College 2010 — 2012
Currently Pursuing
Society for Human Resource Management, (SHRM) 2005 — 2006
Certified
Newbury College 1995 — 1997
Medical Assistant
The Hanover Insurance Group March 2013 - Present
The Hanover Insurance Group June 2011 - March 2013
Gear Communications May 2010 - June 2011
Babson College- Webster Athletic Center August 2008 - May 2010
EXPRESS May 2008 - December 2009
Abercrombie & Fitch December 2006 - July 2008
Skills
Microsoft Excel, Sales, PowerPoint, Marketing, Process Improvement, Public Relations, Outlook, Analysis, Training, Research, Facebook, Microsoft Word, Competitive Analysis, Word, Excel, Data Analysis, Leadership
Education
Babson College 2007 — 2011
Bachelor of Science, Business Management; Marketing and Economics
University of Richmond: Florence, Italy 2009 — 2009
Marketing, History, Italian Culture
Cervello May 2015 - Present
The Hanover Insurance Group June 2013 - May 2015
Babson College Fund May 2012 - May 2013
The Hartford May 2012 - August 2012
rTerra LLC January 2012 - May 2012
Strada Capital June 2011 - August 2011
Ocean Spray Cranberries September 2010 - December 2010
Core Performance May 2010 - August 2010
Y.O.U. Calendars November 2009 - May 2010
Education
Babson College 2009 — 2013
Business Administration, Strategic Management, Finance
Gretchen Whitney High School 2003 — 2009
High School Diploma
Berkley Accident & Health, LLC April 2012 - Present
Hardwick Farmers Coop April 2015 - Present
The Hanover Insurance Group February 2002 - April 2012
First Allmerica Financial Life Insurance Company January 1990 - February 2002
Skills
Property & Casualty..., Compliance, Regulations, License Management, Microsoft Applications, Insurance, Workers Compensation, Claims Management, Management, Reinsurance, Claim, Litigation Management, Underwriting, Insurance Law, Liability, General Insurance, Risk Management
Education
Becker College
Business Administration
The Hanover Insurance Group
Skills
Insurance, Property & Casualty..., Workers Compensation, Underwriting, Casualty, Commercial Lines, Commercial Insurance, Umbrella Insurance, General Insurance, Claim, Business Analysis, Process Improvement, Legal Liability, Liability, Claims Management, Surplus Lines, Surety Reporting
Education
Becker College
Insurance Institue of America
Associate in Personal Insurance, Personal Insurance
The Hanover Insurance Group January 2013 - Present
The Hanover Insurance Group August 2009 - December 2012
CNA Insurance May 2003 - August 2009
Skills
Insurance, Customer Service, Leadership, Risk Management, Process Improvement, Property & Casualty..., Microsoft Excel, Business Analysis, Commercial Insurance, Training, Casualty Insurance, General Insurance, Legal Liability, Liability, Underwriting, Workers Compensation, Professional Liability
Education
Baylor University 1999 — 2003
Bachelor of Business Administration (BBA), Finance, Risk Management & Insurance
The Hanover Insurance Group June 2014 - Present
The Hanover Insurance Group June 2012 - June 2014
Recordation Inc. May 2011 - May 2012
Skills
Insurance, Property & Casualty..., General Insurance, Business Requirements, Business Analysis, Requirements Gathering, Commercial Insurance, Claim, Commercial Lines, Analysis, Leadership, Strategy, Business Strategy, Competitive Analysis, Project Management, Microsoft Excel, Microsoft Office, PowerPoint, Financial Analysis
Education
Babson College 2008 — 2012
Bachelor of Science (B.S.), Business Administration and Management, General, Cum Laude
Weston High School 2004 — 2008
Colchester Partners February 2002 - Present
The Hanover Insurance Group February 2004 - Present
Boston College Law School August 2009 - January 2013
New England Business Services, Inc. 2001 - 2004
Old Mutual September 2000 - December 2001
United Asset Management Corporation April 1996 - September 2000
Hill & Barlow August 1985 - April 1996
Arthur Andersen & Co. December 1977 - August 1982
Skills
Corporate Governance, Mergers, Securities Regulation, Due Diligence, Private Equity, Securities, Corporate Law, Equities, Restructuring, Alternative Investments, Financial Services, Asset Management, Corporate Finance, Mergers & Acquisitions
Education
University of California, Hastings College of the Law 1982 — 1985
Juris Doctor
Babson College 1974 — 1977
BSBA, Accounting
Chubb Group of Insurance Companies August 1997 - Present
Chubb Insurance 1997 - Present
The Hanover Insurance Group 1988 - July 1997
Johnson County KS Appraisers Office 1987 - 1988
GAB Robins March 1984 - 1987
Skills
Insurance, Underwriting, Property & Casualty..., Commercial Insurance, General Insurance, Liability, Brokers, Professional Liability, Casualty, Claim, Legal Liability, Commercial Lines
Education
University of Missouri-Columbia 1980 — 1984
Bachelor of Science (B.S.), Agricultural Economics
Baker University 1979 — 1980
National Life Group May 2006 - Present
National Western Life May 2001 - May 2006
The Hanover Insurance Group October 1998 - April 2001
Jefferson Pilot October 1994 - October 1998
ING Nederland May 1986 - October 1994
Skills
Life Insurance, Indexed Annuities, Teacher Training, Recruiting, Sales Management, Sales Operations, Retirement, Disability Insurance, Financial Services, Leadership, Fixed Annuities, Long-term Care, Management, Insurance, Retirement Planning, Series 63, Series 6, Sales
Education
Babson College 1993 — 1995
LLIF, Finance and Financial Management Services
The American College 1991 — 1991
CLU, ChFC, Life Insurance and Finance
Covenant College 1974 — 1978
BA, Biblical Studies, Theology
EMC October 2013 - Present
EMC 2010 - Present
The Hanover Insurance Group September 1998 - March 2010
Packard Bell NEC 1986 - 1998
NEC Technologies 1986 - 1998
Skills
Business Analysis, Cross-functional Team..., Customer Service, Financial Analysis, Business Process..., Management, Forecasting, Program Management, Project Management, Strategic Sourcing, Vendor Management, Procurement, Process Improvement
Education
Becker College 2006 — 2009
Bachelor of Science, Business
OneShield, Inc. July 2007 - Present
OneShield, Inc. July 2007 - Present
Easter Seals Massachusetts January 2006 - June 2007
Hanover Insurance September 1991 - December 2005
The Hanover Insurance Group 1991 - 2005
Skills
Requirements Analysis, Software Development, Analysis, Insurance, Testing, Oracle, Property & Casualty..., Integration, Business Analysis, Agile Methodologies, SOA, SDLC, Program Management, SQL, Process Improvement, Business Requirements, Software Project..., Marketing, XML, Project Management, Software Documentation, SharePoint, Requirements Gathering, Vendor Management, Business Process, Business Intelligence, Visio, Data Warehousing
Education
Becker College 2003 — 2006
MassMutual Financial Group January 2015 - Present
AXA Equitable April 2010 - January 2015
Distribution Practice Services July 2009 - April 2010
The Hartford July 2007 - June 2009
The Hartford July 2004 - June 2007
The Hartford July 2001 - July 2004
Hartford Life June 2000 - July 2001
Retirement Plan Solutions June 1999 - August 1999
The Hanover Insurance Group December 1992 - August 1998
Skills
Insurance Distribution, Strategic Communications, Strategic Planning, Channel Strategy, Process Consulting, Employee Engagement, Series 7, Series 24, Series 63, Series 53, Distribution Strategies, Cross-functional Team..., Leadership, Strategy, Life Insurance, Insurance, Account Management, Business Development, Financial Services, Relationship Management, Investments, FINRA, Retirement Planning, Management, Mutual Funds, Wealth Management
Education
Babson College - Franklin W. Olin Graduate School of Business 1998 — 2000
MBA, Marketing/Entrepreneurship
Siena College 1988 — 1992
BA, English/Philosophy
Notre Dame Academy 1984 — 1988
High School
Patterson Veterinary April 2012 - Present
Fallon Community Health Plan August 2009 - April 2012
Environmental Fire Protection, Inc February 2008 - June 2009
Environmental Fire Protection 2008 - 2009
The Hanover Insurance Group March 2006 - February 2008
Lifegas LLC May 2003 - March 2006
New England Newspaper Supply Co January 1986 - January 2003
Skills
Accounting, Analysis, Auditing, Cash Flow, Customer Service, Finance, Financial Analysis, Financial Reporting, Forecasting, Health Insurance, Internal Controls, Management, Process Improvement, Training
Education
Becker College 2007 — 2010
Bachelor of Science; enrolled, Business Management
The Hanover Insurance Group February 2013 - Present
The Hartford 2006 - February 2013
Travelers Insurance 2004 - 2006
The Hanover Insurance Group 1998 - 2004
Skills
Property & Casualty..., Commercial Insurance, Sales, Term Life Insurance, Excess, Business Planning, Customer Service, Fixed Annuities, Management, Selling, Small Business, Pricing, Leadership, Claims Management, Enterprise Software, Direct Sales, Directors & Officers..., Licensed Property &..., Surety Bonds, Homeowners, Team Building, Salesforce.com
Education
Babson College
MBA, Marketing
The Hanover Insurance Group March 1983 - Present
Skills
SDLC, Data Warehousing, Data Modeling, Enterprise Architecture, Requirements Gathering, Business Analysis, Databases, Database Design, Data Governance, Requirements Analysis, Data Analysis, Visio, DB2, Data Integration, Business Requirements, Erwin, Insurance, Architecture, Data Management, Relational Databases
Education
Simmons College 1998 — 2001
MLS, Library Science
Bates College 1975 — 1979
BA, Math, Economics
The Hanover Theatre for the Performing Arts September 2013 - Present
The Hanover Insurance Group 2008 - December 2011
Hanover Insurance December 2003 - April 2008
Allmerica Financial 1980 - 2003
Education
Bates College 1970 — 1974
Math
The Hanover Insurance Group July 2014 - Present
The Hanover Insurance Group June 2013 - July 2014
Liberty Mutual Business Insurance - Mountain Region February 2011 - June 2013
Liberty Mutual Business Insurance - Southwest Region April 2009 - December 2010
Liberty Mutual Business Insurance - Southwest Region June 2007 - December 2010
Skills
Commercial Lines, Inland Marine, Property & Casualty..., Commercial Insurance, Casualty, Underwriting, Liability, Legal Liability, General Insurance, Workers Compensation, Insurance, Casualty Insurance, Reinsurance, Risk Management, Professional Liability, Life Insurance, Excess, Umbrella Insurance, Brokers, Claim
Education
Baylor University 2003 — 2007
Bachelor of Business Administration (B.B.A.), Risk Management & Insurance
Baylor University - Hankamer School of Business 2003 — 2007
BA, Risk Management & Insurance
Primescape Solutions, Inc. August 2011 - Present
Primescape Solutions Inc. August 2011 - Present
Accenture 2008 - August 2011
Capital One Financial Services March 2006 - April 2008
Harleysville Insurance Group October 2004 - February 2006
The Hanover Insurance Group October 2000 - October 2004
Skills
Contract Negotiation, Contract Management, Proposal Writing, Analysis, Project Management, Negotiation, Government, Budgets, Management
Education
University of Phoenix 2005 — 2007
Master of Business Administration (MBA), Global Management
Becker College
B.S, Business Administration; Management
Quinsigamond Community College
Associate Degree, Computer Information Systems
CNA Insurance October 2012 - Present
The Hanover Insurance Group April 2007 - October 2012
Munich Re America June 2005 - April 2007
Century Insurance Group January 2003 - June 2005
Liberty Mutual Insurance October 2002 - January 2003
Liberty Mutual Insurance August 1998 - September 2002
FM Global 1996 - 1998
Apex Paper Box 1989 - 1996
Skills
Risk Management, Professional Liability, Insurance, CPCU, Customer Service, Liability, Workers Compensation, Casualty, Underwriting, Analysis, Process Improvement, Claims Management, Commercial Lines, Reinsurance, Strategic Planning, Problem Solving, Brokers, Legal Liability, General Insurance, Excess, Training, Software Documentation, Umbrella Insurance, Property & Casualty..., Claim, Commercial Insurance, Excess & Surplus Lines
Education
Otterbein University 1999 — 2002
Baldwin Wallace University 1985 — 1987
Business
Hudson High School
The Hanover Insurance Group May 2015 - Present
The Hanover Insurance Group February 2011 - May 2015
Indiana Insurance January 2005 - February 2011
Amercian States Insurance June 1996 - January 2005
Skills
Property & Casualty..., Commercial Lines, Commercial Insurance, Liability, Underwriting, Legal Liability, Workers Compensation, Casualty, General Insurance, Professional Liability, Employment Practices..., Insurance, D&O, Umbrella Insurance, Casualty Insurance, Brokers, Inland Marine, Risk Management
Education
Ball State University 1991 — 1995
Bachelor of Science, Finance and Insurance
Hanover Insurance September 2008 - Present
The Hanover Insurance Group 2001 - 2007
Allmerica Financial 2000 - 2001
Allmerica Financial 1997 - 2000
Education
Becker College 2004 — 2006
Bachelors, Business Administration
The Hanover Insurance Group January 2009 - Present
Fidelity Investments 2006 - December 2008
Fidelity Investments 2005 - 2006
Fidelity Investments September 2004 - 2005
Education
Becker College 2007 — 2009
Bachelor of Business Administration (B.B.A.)
Michigan Insurance Company November 2011 - Present
Travelers October 2009 - November 2011
Zurich Direct Underwriters March 2004 - July 2009
Zurich 2004 - July 2009
The Hanover Insurance Group February 1998 - December 2003
Education
Baker College Business and Corporate Services 2004 — 2008
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
ISCS October 2014 - Present
STSGi 2005 - September 2014
Shared Technologies Services Group, Inc. 2004 - September 2014
Hanover Insurance Group 1999 - 2004
The Hanover Insurance Group January 1999 - January 2002
Skills
Insurance Policy..., Insurance Policy Rating, Business Requirements, Functional..., Business Analysis, Systems Analysis, New System Development, Agile Methodologies, Business Process, Insurance, Requirements Analysis, Requirements Gathering, SDLC, Software Documentation, User Acceptance Testing, Visio
Education
Assumption College 2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
Becker College 2003 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
UMass Medical School June 2012 - Present
UMass Medical School November 2011 - July 2012
UMass Medical School December 2008 - July 2011
Home Depot / EXPO Design Center September 2006 - August 2008
The Hanover Insurance Group April 1987 - February 2006
Hanover Insurance 1987 - 2006
WWF Paper 1980 - 1987
Skills
Employee Relations, Talent Management, Talent Acquisition, Performance Management, Human Resources, Organizational..., Succession Planning, Organizational..., Project Management, HRIS, Training, Leadership, Strategic Planning, Onboarding, Management, Deferred Compensation, Employee Engagement, Employee Benefits, Recruiting, College Recruiting, Hiring, Personnel Management, Labor Relations, Applicant Tracking..., Interviews, HR Policies, Benefits Administration, PeopleSoft, Leadership Development, Conflict Resolution, New Hire Orientations, Policy, Workforce Planning, HR Consulting, Employment Law, Employee Training, Organizational Design, Sourcing
Education
Becker College 2002 — 2004
Bachelors, Business Management
St. Columbanus
St. Norbert College
Communication Arts
The Hanover Insurance Group February 2011 - Present
Seven Hills Foundation 2011 - Present
EMSEAL September 2000 - May 2010
Saint Vincent Hospital 1998 - 2000
Skills
PowerPoint, Microsoft Excel, Customer Service, Outlook, Strategic Planning, Microsoft Office, Vendor Management, Staff Development, Inventory Management, Document Management, Office Management, Training Delivery, Process Improvement, Trend Analysis, Data Analysis, Project Planning, Project Management, Accounting, Time Management, Creative Problem Solving, Balanced Scorecard, Scorecard Management, Visio, SharePoint, Human Resources, Management, Marketing, Risk Management
Education
Becker College
Bachelor of Science (BS), Business Admin and Management
Sutton High
The Hartford May 2007 - Present
Hanover Insurance 2007 - Present
The Hanover Insurance Group 2007 - Present
Investor's Bank & Trust 2005 - 2007
Investors Bank and Trust 2005 - 2007
Education
Nichols College 2002 — 2007
MBA, Business
Becker College 1993 — 1999
BS, Business
The Hanover Insurance Group September 2010 - Present
OneBeacon Insurance June 2004 - September 2010
Liberty Mutual Insurance 1994 - 2004
Education
Babson College - Franklin W. Olin Graduate School of Business 1996 — 2001
MBA, Finance/Accounting
Stonehill College 1982 — 1986
BS Business, Finance/Economics
EMC Corporation December 2010 - June 2012
The Hanover Insurance Group June 2010 - December 2010
EMC Corporation 2007 - 2009
Wilson Language Corp January 2006 - December 2006
Informa May 2002 - December 2005
Instron Corporation December 2001 - June 2002
Fidelity Investments September 2000 - April 2001
Skills
Databases, Requirements Analysis, SQL, Software Documentation, Project Management, Access, Testing, Email Marketing, Cross-functional Team..., Troubleshooting, Business Process, Analysis, .NET
Education
Bangalore University
B'Com, - Economics, Accounting, Auditing
Quinsigamond Community College
Information Systems - Credit Courses
Worcester Polytechnic Institute
Web Development E-commerce Certification
Worcester State University
Microsoft Application Credit Courses
The Hanover Insurance Group 2013 - Present
The Hanover Insurance Group 2005 - 2013
The Hanover Insurance Group 2002 - 2005
The Hanover Insurance Group 1994 - 2000
Skills
Insurance, Commercial Lines, Underwriting, Forecasting, Management, Financial Analysis, Property & Casualty..., Casualty, Strategy, Liability, Reinsurance
Education
Bates College 1983 — 1987
BA, Mathematics
UTC Aerospace Systems March 2011 - Present
UMass Medical School April 2010 - March 2011
The Hanover Insurance Group 2010 - 2010
Fidelity Investments September 2006 - February 2009
UMass Medical School February 2006 - May 2006
Fidelity Investments March 2000 - December 2005
John Hancock Financial Services 1995 - 2000
Education
Bay Path College 2013 — 2016
Business Administration and Management, General
Simmons College 1993 — 1995
Business Administration
The Hanover Insurance Group August 2012 - Present
Hanover Insurance January 2009 - Present
The Hanover Insurance Group 2006 - 2009
Skills
Enterprise Architecture, Vendor Management, Functional..., Software Documentation, PMO, Project Management, Leadership, Business Intelligence, Business Analysis, Data Warehousing, IT Strategy, Risk Management, Software Project..., Program Management, Project Portfolio..., PMP, Analysis
Education
Bay Path College
Bachelor of Science
The Hanover Insurance Group October 2000 - Present
Sales Associates 1997 - 2000
Manager 1985 - 1993
Skills
Commercial Insurance, Commercial Lines, Casualty, Insurance, Underwriting, General Insurance, Liability, Legal Liability, Inland Marine, Claim, Umbrella Insurance, Workers Compensation, Claims Management, Professional Liability, Casualty Insurance, Customer Service, Property & Casualty...
Education
Becker College
Bachelor's degree, Early Childhood Education
Mendon-Upton Regional High School
EMC 2010 - Present
The Hanover Insurance Group 1998 - 2010
Skills
Process Improvement, Vendor Management, Contract Negotiation, Accounts Payable, Outsourcing, Procurement, Strategic Sourcing, Business Analysis, Cross-functional Team..., ERP, Program Management, SAP, Training, Sourcing, Purchasing, Management
Education
Becker College 2011 — 2012
Business
The Hanover Insurance Group June 2013 - Present
Babson College Information Technology Service Center July 2012 - December 2012
Stand-Up New York Comedy Club Inc May 2011 - August 2011
Apple August 2010 - May 2011
Diskover Shield January 2010 - June 2010
Skills
Start-ups, PowerPoint, Strategy, Management, E-commerce, Marketing Strategy, Financial Modeling, Sales, Finance, Financial Analysis, Business Strategy, Leadership
Education
Babson College 2009 — 2013
Bachelor of Business Administration (B.B.A.), Finance, General
London School of Economics and Political Science 2011 — 2012
General Course, Finance, General
Shawmut Design and Construction September 2015 - Present
The Hanover Insurance Group April 2013 - August 2015
Chaucer Syndicates Ltd, a division of The Hanover Insurance Group June 2012 - April 2013
The Hanover Insurance Group December 2007 - May 2012
BankRI July 2004 - August 2007
MEETING STREET CENTER November 2000 - July 2004
Liberty Mutual August 1999 - November 2000
Liberty Mutual October 1996 - August 1999
Liberty Mutual April 1992 - October 1996
FRITO-LAY, INC June 1991 - April 1992
Skills
Employee Engagement, Succession Planning, Talent Management, Employee Relations, Talent Acquisition, Employee Benefits, Benefits Administration, Human Resources, Organizational Design, Recruiting, Performance Management
Education
City University of New York-Baruch College - Zicklin School of Business 2011 — 2011
Professional Coaching Program, Executive Coaching
CERTIFICATIONS DARDEN SCHOOL OF MANAGEMENT (UVA)
Suffolk University Law School 1996 — 2000
JD, Law
INSTITUTE OF APPLIED MANAGEMENT/LAW
Advanced Certificate, Employee Relations Law
Institute of Applied Management/Law
Certificate, Employee Relations Law
University of New Hampshire 1994 — 1994
Certificate, Human Resources Management
Providence College 1987 — 1991
B.A, Political Science and Government
The Hanover Insurance Group January 2014 - Present
Hanover September 2013 - January 2014
The Hanover Insurance Group April 2008 - August 2013
Skills
Insurance, Coaching, Performance Management, Change Management, Training, Customer Service, Team Building, Leadership Development, Training Delivery, Project Management, Process Improvement, Instructional Design, Organizational..., Microsoft Office, Claims Management, Management
Education
Becker College
Bachelor of Business Administration (BBA), Business Administration and Management, General
Clark University
The Hanover Insurance Group March 2012 - Present
The Hanover Insurance Group 1983 - 2010
Skills
SDLC, Vendor Management, Project Management, Governance, Business Analysis, ITIL, Process Improvement, Project Portfolio..., PMP, IT Strategy, Systems Analysis, Software Project..., Global Delivery, Data Warehousing, PMO, Requirements Gathering, SOA, Change Management, Business Requirements, Requirements Analysis, Enterprise Architecture, Visio, Business Process, IT Service Management, Project Delivery, IT Management, Program Management, Resource Management, Integration, Business Process..., SharePoint, Solution Architecture, Business Intelligence, Outsourcing, Disaster Recovery, Agile Methodologies
Education
Becker College 2004 — 2007
BS, Management
The Hanover Insurance Group November 2008 - Present
Education
Bates College 1999 — 2003
BA, Mathematics
General RV Center Business Owner / ManagerUSA PRO SHOP2013 - 2015
Sleep Pros Sleep Systems 2001 - 2012
The Hanover Insurance Group 1990 - 2000
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training, CRM, Customer Relations, HTML, Ebay Sales, Healthcare, Hospice & Palliative...
Education
Baker College of Flint
Nursing Education
Cleary University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Michigan Technological University
General Studies
Oakland Community College
Associate’s Degree, Computer and Information Sciences and Support Services
BJs Wholesale Club October 2006 - Present
The Hanover Insurance Group April 2006 - October 2006
TJX Companies January 1999 - January 2006
Worldwide Direct, Inc January 1998 - December 1998
New England Frozen Foods, Inc. January 1995 - January 1997
Skills
Specialties: Financial..., Financial Analysis, Forecasting, Budgets, Analysis, Internal Management..., Financial Modeling, Accounting, Financial Audits, Auditing, GAAP, Cash Flow, Finance, Training, Management, Strategy, Program Management, Start-ups, Team Management, Valuation, Hyperion (Essbase), SAP ERP, SAP BI, Advanced MS Office, Financial Reporting, Performance Metrics
Education
Babson College
B.S, Business Management; Accounting
Nichols College
Master of Business Administration, Business Administration and Management, General
The Hanover Insurance Group July 2012 - Present
The Hanover Insurance Group June 2006 - July 2012
Education
Cleary University 2007 — 2010
Bachelor of Business Administration (B.B.A.)
Baker College of Flint 2002 — 2006
Associate's degree, Marketing
The Hanover Insurance Group August 2011 - Present
Commerce Insurance October 1999 - July 2006
Skills
User Acceptance Testing, Test Planning, Regression Testing, QTP, System Testing, Process Improvement
Education
Becker College
The Hanover Insurance Group January 1998 - Present
ERNST&YOUNG September 1991 - December 1997
Skills
Accounting, Financial Analysis, Financial Reporting, Financial Accounting, Finance, Microsoft Excel
Education
Babson College 1987 — 1991
Bachelor of Science (BS), Accounting/Communications
USAA May 2015 - Present
Virts Property Services, Inc. October 2008 - April 2015
ESPN April 2006 - April 2013
FOX Sports March 2006 - April 2013
Crew Line Inc March 2006 - March 2012
BearingPoint October 2005 - April 2007
G. Keating & Associates, Inc. January 1998 - September 2005
The Hanover Insurance Group January 1997 - January 1998
Cigna - Healthsource - Central Massachusetts Health Care 1995 - 1997
Staples 1992 - 1995
Skills
Strategy, Computer Software..., Business Process..., Sports Statistics, Property Management, Business Process..., Contract Management, Time Management, Business Process Design, SAP Implementation, Supply Chain..., Customer Satisfaction..., Service Transformation, Supply Chain Management, Project Management
Education
University of Central Florida 2014 — 2014
Accredited Claims Adjuster - Florida Insurance Institute
Becker College 1991 — 1992
Associate of Science (AS), Liberal Arts and Sciences/Liberal Studies
Franklin Pierce University 1988 — 1990
US History / Political Science
The Hanover Insurance Group
Skills
Customer Service, Microsoft Excel, Business Analysis, Insurance, Process Improvement, Analysis, Training, Outlook, Access, Data Analysis, Financial Analysis, Public Speaking
Education
Baker College of Owosso
Bachelor's degree, Business, Management, Marketing, and Related Support Services