The Hanover Insurance Group
Industry: Insurance company
DescriptionThe Hanover Insurance Group, Inc., based in Worcester, Massachusetts, is one of the oldest continuous businesses in the United States still operating within its original industry. Headquarters: Worcester, Massachusetts, United States CEO: John C. Roche (4 Nov 2017–) Number of employees: 4,600 (2017) Founded: 1852 Subsidiaries: First Allmerica Financial Life Insurance Company,
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The Hanover Insurance Group Employees
Employee
Years
Job
Industry
Torri Buback Torri Buback's The Hanover Insurance Group Experience July 2010 - February 2013
Job Customer Service Representative at Moosejaw Mountaineering
Industry Entertainment
Experience
Moosejaw Mountaineering November 2014 - Present
Arbonne International (Independent Consultant) September 2013 - Present
Atlas Home Improvement October 2013 - April 2014
The Hanover Insurance Group July 2010 - February 2013
The Hanover Insurance Group May 2006 - July 2010
The Hanover Insurance Group August 2005 - May 2006
The Hanover Insurance Group May 2000 - August 2005
The Hanover Insurance Group (Kelly Services Contract) August 1999 - May 2000
Mikasa November 1996 - August 1999
Skills
Commercial Lines, Strong Attention to..., Account Management, Relationship Management, Computer Savvy, Customer Service, Insurance, Property & Casualty..., Software Documentation, Underwriting, Training, Customer Satisfaction, Team Building, Process Improvement, Microsoft Office, Salesforce.com, Management, Sales Operations, Writing, Recruiting, Risk Management, Inside Sales, Business Development, Prospecting Skills, Closing Abilities, Storytelling, Personal Branding, Territory Account..., Leadership, Social Media Blogging, Photoshop Elements, Project Management, B2B, Marketing Support, Sales, Sales Support, Personnel Training, Networking, Contact Management, MS SQL, MS Access Database..., Strong Organizational..., Analytical/Research..., Creative Thinking, Flexible and Adaptive, Executive..., Email Marketing, Administration..., Microsoft Excel, Negotiation
Education
Cleary University 2002 — 2010
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.4
Lansing Community College 1996 — 2002
Howell High 1992 — 1996
Moosejaw Mountaineering November 2014 - Present
Arbonne International (Independent Consultant) September 2013 - Present
Atlas Home Improvement October 2013 - April 2014
The Hanover Insurance Group July 2010 - February 2013
The Hanover Insurance Group May 2006 - July 2010
The Hanover Insurance Group August 2005 - May 2006
The Hanover Insurance Group May 2000 - August 2005
The Hanover Insurance Group (Kelly Services Contract) August 1999 - May 2000
Mikasa November 1996 - August 1999
Skills
Commercial Lines, Strong Attention to..., Account Management, Relationship Management, Computer Savvy, Customer Service, Insurance, Property & Casualty..., Software Documentation, Underwriting, Training, Customer Satisfaction, Team Building, Process Improvement, Microsoft Office, Salesforce.com, Management, Sales Operations, Writing, Recruiting, Risk Management, Inside Sales, Business Development, Prospecting Skills, Closing Abilities, Storytelling, Personal Branding, Territory Account..., Leadership, Social Media Blogging, Photoshop Elements, Project Management, B2B, Marketing Support, Sales, Sales Support, Personnel Training, Networking, Contact Management, MS SQL, MS Access Database..., Strong Organizational..., Analytical/Research..., Creative Thinking, Flexible and Adaptive, Executive..., Email Marketing, Administration..., Microsoft Excel, Negotiation
Education
Cleary University 2002 — 2010
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.4
Lansing Community College 1996 — 2002
Howell High 1992 — 1996
Deeanna Leite Deeanna Leite's The Hanover Insurance Group Experience January 2014 - July 2014
Job Senior Event Coordinator at Fallon Health
Industry Insurance
Experience
Fallon Health September 2014 - Present
The Hanover Insurance Group January 2014 - July 2014
Fallon Community Health Plan March 2013 - November 2013
Law Office of Patricia MacIsaac November 2009 - January 2013
Skills
Microsoft Office, Management, Leadership, Healthcare, Customer Service, Microsoft Excel
Education
Clark University 2011 — 2012
Master of Public Administration (MPA)
Clark University 2007 — 2011
Bachelor's degree, Psychology
Fallon Health September 2014 - Present
The Hanover Insurance Group January 2014 - July 2014
Fallon Community Health Plan March 2013 - November 2013
Law Office of Patricia MacIsaac November 2009 - January 2013
Skills
Microsoft Office, Management, Leadership, Healthcare, Customer Service, Microsoft Excel
Education
Clark University 2011 — 2012
Master of Public Administration (MPA)
Clark University 2007 — 2011
Bachelor's degree, Psychology
Glenn Nelson's The Hanover Insurance Group Experience July 2009 - Present
Job Program Director, Technical Engineering
Industry Information Technology and Services
Experience
The Hanover Insurance Group July 2009 - Present
CGI April 2007 - June 2009
Select / StrategIT November 2001 - April 2007
Aztec Technology Partners, Inc. January 1998 - October 2001
Skills
Project Management, Program Management, Leadership, Strategic Planning, Nonprofits, Public Speaking, Research, Microsoft Office, Customer Service, Change Management, Business Process..., Requirements Analysis, Security
Education
Clarkson University 1989 — 1993
Bachelor of Science (B.S.), Mechanical Engineering
The Hanover Insurance Group July 2009 - Present
CGI April 2007 - June 2009
Select / StrategIT November 2001 - April 2007
Aztec Technology Partners, Inc. January 1998 - October 2001
Skills
Project Management, Program Management, Leadership, Strategic Planning, Nonprofits, Public Speaking, Research, Microsoft Office, Customer Service, Change Management, Business Process..., Requirements Analysis, Security
Education
Clarkson University 1989 — 1993
Bachelor of Science (B.S.), Mechanical Engineering
Lisa Mansour-Bee, Esq. Lisa Mansour-Bee, Esq.'s The Hanover Insurance Group Experience April 2010 - January 2012
Job Senior Risk Management Consultant at Robert M. Currey
Industry Insurance
Experience
Robert M. Currey March 2015 - Present
Aon Risk Solutions February 2014 - Present
APA Insurance Trust February 2013 - February 2014
The Hanover Insurance Group April 2010 - January 2012
Ironshore Insurance March 2008 - April 2010
Lexington Insurance Company March 1994 - March 2008
Lexington Insurance Company 2001 - 2004
Vetter & White September 1990 - March 1994
Skills
Underwriting, Professional Liability, Casualty, Insurance, Liability, Commercial Insurance, Employment Practices..., Legal Liability, Excess, Reinsurance, Commercial Lines, Claims Management, D&O, Claim, Product Management, Brokers, Arbitration, Umbrella Insurance, Risk Management, Litigation Management, General Insurance, Inland Marine, CPCU, Health Insurance, Liability Analysis, Strategy, Casualty Insurance
Education
Chicago-Kent College of Law, Illinois Institute of Technology 1987 — 1990
Juris Doctor
University of Denver 1983 — 1987
Bachelor of Science in Business Administration, Business
Robert M. Currey March 2015 - Present
Aon Risk Solutions February 2014 - Present
APA Insurance Trust February 2013 - February 2014
The Hanover Insurance Group April 2010 - January 2012
Ironshore Insurance March 2008 - April 2010
Lexington Insurance Company March 1994 - March 2008
Lexington Insurance Company 2001 - 2004
Vetter & White September 1990 - March 1994
Skills
Underwriting, Professional Liability, Casualty, Insurance, Liability, Commercial Insurance, Employment Practices..., Legal Liability, Excess, Reinsurance, Commercial Lines, Claims Management, D&O, Claim, Product Management, Brokers, Arbitration, Umbrella Insurance, Risk Management, Litigation Management, General Insurance, Inland Marine, CPCU, Health Insurance, Liability Analysis, Strategy, Casualty Insurance
Education
Chicago-Kent College of Law, Illinois Institute of Technology 1987 — 1990
Juris Doctor
University of Denver 1983 — 1987
Bachelor of Science in Business Administration, Business
Eileen Distelrath Eileen Distelrath's The Hanover Insurance Group Experience April 1999 - June 2002
Job Sales Associate at Raymond James & Associates, Inc
Industry Insurance
Experience
Raymond James & Associates, Inc. June 2013 - Present
The Hanover Insurance Group April 1999 - June 2002
Jackson National Life September 1995 - April 1999
Education
Cleary University 2000 — 2001
Bachelor of Business Administration (B.B.A.), Marketing, 3.93
Delta College
Associate's degree, Business Administration and Management, General
Raymond James & Associates, Inc. June 2013 - Present
The Hanover Insurance Group April 1999 - June 2002
Jackson National Life September 1995 - April 1999
Education
Cleary University 2000 — 2001
Bachelor of Business Administration (B.B.A.), Marketing, 3.93
Delta College
Associate's degree, Business Administration and Management, General
Chris Bolla Chris Bolla's The Hanover Insurance Group Experience August 2011 - April 2015
Job Director, Western Region Commercial Surety at Freedom Specialty Insurance
Industry Insurance
Experience
Freedom Specialty Insurance May 2015 - Present
The Hanover Insurance Group August 2011 - April 2015
Zurich North America March 2006 - August 2011
US Small Business Administration July 2005 - March 2006
Frontier Bonding Service, LLC November 1999 - July 2005
Skills
Property & Casualty..., Commercial Insurance, Underwriting, Insurance, Surety, Risk Management, Surety Bonds, Professional Liability, Liability, Brokers
Education
Central Washington University 1993 — 1998
Bachelor's degree, Political Science, Economics
Freedom Specialty Insurance May 2015 - Present
The Hanover Insurance Group August 2011 - April 2015
Zurich North America March 2006 - August 2011
US Small Business Administration July 2005 - March 2006
Frontier Bonding Service, LLC November 1999 - July 2005
Skills
Property & Casualty..., Commercial Insurance, Underwriting, Insurance, Surety, Risk Management, Surety Bonds, Professional Liability, Liability, Brokers
Education
Central Washington University 1993 — 1998
Bachelor's degree, Political Science, Economics
Kimberlee Spence Kimberlee Spence's The Hanover Insurance Group Experience March 2015 - Present
Job PL Process Improvement Analyst | PL OPS MC Profiling & Quality at The Hanover Insurance Group
Industry Insurance
Experience
The Hanover Insurance Group March 2015 - Present
The Hanover Insurance Group July 2012 - March 2015
The Hanover Insurance Group November 2003 - July 2012
Skills
Microsoft Applications, Insurance, General Insurance, Business Analysis, Microsoft Excel, Umbrella Insurance, Process Improvement, Access, Training, Analysis, Customer Service, Data Analysis
Education
Cleary University 2012 — 2014
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
The George Washington University - School of Business 2012 — 2013
Professional Certificate in Business Analysis
The Hanover Insurance Group March 2015 - Present
The Hanover Insurance Group July 2012 - March 2015
The Hanover Insurance Group November 2003 - July 2012
Skills
Microsoft Applications, Insurance, General Insurance, Business Analysis, Microsoft Excel, Umbrella Insurance, Process Improvement, Access, Training, Analysis, Customer Service, Data Analysis
Education
Cleary University 2012 — 2014
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
The George Washington University - School of Business 2012 — 2013
Professional Certificate in Business Analysis
Jessica McClellan Jessica McClellan's The Hanover Insurance Group Experience October 2011 - Present
Job Manager and Lead Actuarial Technician at The Hanover Insurance Group
Industry Insurance
Experience
The Hanover Insurance Group October 2011 - Present
The Hanover Insurance Group August 2003 - October 2011
The Hanover Insurance Group September 2001 - August 2003
Skills
Property & Casualty..., Commercial Insurance, Risk Management, Insurance, General Insurance, Underwriting, Liability, Casualty Insurance, Process Improvement, Professional Liability, Analysis, Claim, Reinsurance
Education
Clark University
Bachelor of Science (BS), Mathematics
Salve Regina University
Master of Business Administration (MBA), Risk Management
The Hanover Insurance Group October 2011 - Present
The Hanover Insurance Group August 2003 - October 2011
The Hanover Insurance Group September 2001 - August 2003
Skills
Property & Casualty..., Commercial Insurance, Risk Management, Insurance, General Insurance, Underwriting, Liability, Casualty Insurance, Process Improvement, Professional Liability, Analysis, Claim, Reinsurance
Education
Clark University
Bachelor of Science (BS), Mathematics
Salve Regina University
Master of Business Administration (MBA), Risk Management
Dennis Popivchak Dennis Popivchak's The Hanover Insurance Group Experience February 2014 - Present
Job Assistant Vice President Personal Lines at The Hanover Insurance Group
Industry Insurance
Experience
The Hanover Insurance Group February 2014 - Present
The Hanover Insurance Group April 2012 - January 2014
Tower Group Companies July 2010 - March 2012
OneBeacon Insurance June 2003 - June 2010
Liberty Mutual Insurance 1997 - 2003
Education
Clarion University of Pennsylvania 1981 — 1985
Bachelor of Science (B.S.), Finance, General
The Hanover Insurance Group February 2014 - Present
The Hanover Insurance Group April 2012 - January 2014
Tower Group Companies July 2010 - March 2012
OneBeacon Insurance June 2003 - June 2010
Liberty Mutual Insurance 1997 - 2003
Education
Clarion University of Pennsylvania 1981 — 1985
Bachelor of Science (B.S.), Finance, General
Nick Whalen Nick Whalen's The Hanover Insurance Group Experience June 2014 - August 2014
Job Future Focus Program at State Street Corporation
Industry Financial Services
Experience
State Street June 2015 - Present
The Hanover Insurance Group June 2014 - August 2014
College of the Holy Cross May 2012 - May 2014
USEPA August 2013 - November 2013
Skills
Teamwork, Critical Thinking, Analysis, Public Speaking, Writing, Quantitative Research, Qualitative Research, Microsoft Excel, Microsoft Word, Visio, Customer Service, Civil Litigation, Environmental Awareness, Federal Government, Local Government, State Government, Data Analysis, Creative Problem Solving, Sales
Education
College of the Holy Cross 2011 — 2015
Bachelor's degree, Mathematics, Political Science, Magna Cum Laude, Phi Beta Kappa
Choate Rosemary Hall 2008 — 2011
State Street June 2015 - Present
The Hanover Insurance Group June 2014 - August 2014
College of the Holy Cross May 2012 - May 2014
USEPA August 2013 - November 2013
Skills
Teamwork, Critical Thinking, Analysis, Public Speaking, Writing, Quantitative Research, Qualitative Research, Microsoft Excel, Microsoft Word, Visio, Customer Service, Civil Litigation, Environmental Awareness, Federal Government, Local Government, State Government, Data Analysis, Creative Problem Solving, Sales
Education
College of the Holy Cross 2011 — 2015
Bachelor's degree, Mathematics, Political Science, Magna Cum Laude, Phi Beta Kappa
Choate Rosemary Hall 2008 — 2011
Lynn Groleau's The Hanover Insurance Group Experience November 2012 - Present
Job Marine Underwriter Associate
Industry Insurance
Experience
The Hanover Insurance Group November 2012 - Present
The Hanover Insurance Group June 2009 - November 2012
AMGRO Premium Financing Inc. October 1996 - June 2009
Skills
Underwriting, Analysis, Management, CRM, Operations Management, Strategic Planning, Insurance, Business Analysis, Marketing, Surety Bonds, Sales, Process Improvement, Project Management, Financial Analysis, Risk Management, Liability, Commercial Insurance, Property & Casualty...
Education
Clark University
MBA, Business Administration
Worcester State University
B.S. Business Administration, Business Administration and Management, General, Suma Cum Laude
William J. Angell Surety School Level II
Certificate of Achievement, Contract Surety Bonds
Dale Carnegie Program
Professional Presentation and Leadership Skills
The Hanover Insurance Group November 2012 - Present
The Hanover Insurance Group June 2009 - November 2012
AMGRO Premium Financing Inc. October 1996 - June 2009
Skills
Underwriting, Analysis, Management, CRM, Operations Management, Strategic Planning, Insurance, Business Analysis, Marketing, Surety Bonds, Sales, Process Improvement, Project Management, Financial Analysis, Risk Management, Liability, Commercial Insurance, Property & Casualty...
Education
Clark University
MBA, Business Administration
Worcester State University
B.S. Business Administration, Business Administration and Management, General, Suma Cum Laude
William J. Angell Surety School Level II
Certificate of Achievement, Contract Surety Bonds
Dale Carnegie Program
Professional Presentation and Leadership Skills
Darcey Kurashige-Elliott's The Hanover Insurance Group Experience October 2011 - May 2013
Job Vendor Programs and Category Strategy at Staples
Industry Retail
Experience
Staples May 2013 - Present
The Hanover Insurance Group October 2011 - May 2013
Institute for Energy and Sustainability November 2010 - May 2011
Clark University December 2008 - August 2010
Skills
Business Analytics, Strategic Data Analysis, Industry Research, Microsoft Excel, Microsoft Access, Marketing Strategy, Marketing Communications, Leadership, Microsoft Word, Strategy
Education
Clark University Graduate School of Management 2010 — 2011
MBA, Marketing
Clark University 2006 — 2010
B.A., History, Holocaust and Genocide Studies
Staples May 2013 - Present
The Hanover Insurance Group October 2011 - May 2013
Institute for Energy and Sustainability November 2010 - May 2011
Clark University December 2008 - August 2010
Skills
Business Analytics, Strategic Data Analysis, Industry Research, Microsoft Excel, Microsoft Access, Marketing Strategy, Marketing Communications, Leadership, Microsoft Word, Strategy
Education
Clark University Graduate School of Management 2010 — 2011
MBA, Marketing
Clark University 2006 — 2010
B.A., History, Holocaust and Genocide Studies
Catherine Harrison's The Hanover Insurance Group Experience October 2012 - Present
Job Director, Marketing at The Hanover Insurance Group
Industry Insurance
Experience
The Hanover Insurance Group October 2012 - Present
The Hanover Insurance Group April 2008 - October 2012
The Hanover Insurance Group October 2000 - April 2008
Mitek Products, a Johnson & Johnson Company December 1996 - October 2000
Skills
Property & Casualty...
Education
Clark University, Graduate School of Management 1995 — 1996
MBA, Marketing
Clark University 1991 — 1995
BA, Psychology, Business, Economics
The Hanover Insurance Group October 2012 - Present
The Hanover Insurance Group April 2008 - October 2012
The Hanover Insurance Group October 2000 - April 2008
Mitek Products, a Johnson & Johnson Company December 1996 - October 2000
Skills
Property & Casualty...
Education
Clark University, Graduate School of Management 1995 — 1996
MBA, Marketing
Clark University 1991 — 1995
BA, Psychology, Business, Economics
Erik DuRussel Erik DuRussel's The Hanover Insurance Group Experience April 2015 - Present
Job Agency Management Specialist Selective Insurance Co.
Industry Insurance
Experience
Selective Insurance June 2015 - Present
The Hanover Insurance Group April 2015 - Present
Selective Insurance November 2014 - April 2015
Mid Valley Insurance January 2014 - November 2014
Saginaw Bay Underwriters September 2011 - December 2013
Frankenmuth Insurance January 2004 - September 2011
Frankenmuth Insurance January 1999 - January 2003
Frankenmuth Insurance January 1997 - January 1999
JC Penney, Inc January 1995 - January 1997
United States Army Reserves January 1989 - January 1997
Skills
Underwriting, Insurance, Customer Service, Commercial Lines, Property & Casualty..., Commercial Insurance, Casualty, Liability, Risk Management, Workers Compensation, Risk Analysis, Legal Liability, Professional Liability, Inland Marine, Umbrella Insurance, Reinsurance, Claim, Employment Practices..., D&O, Brokers, Claims Management, General Insurance, Health Insurance, Subrogation, Casualty Insurance
Education
Central Michigan University 1991 — 1995
BSBA, Marketing / Business Law
Selective Insurance June 2015 - Present
The Hanover Insurance Group April 2015 - Present
Selective Insurance November 2014 - April 2015
Mid Valley Insurance January 2014 - November 2014
Saginaw Bay Underwriters September 2011 - December 2013
Frankenmuth Insurance January 2004 - September 2011
Frankenmuth Insurance January 1999 - January 2003
Frankenmuth Insurance January 1997 - January 1999
JC Penney, Inc January 1995 - January 1997
United States Army Reserves January 1989 - January 1997
Skills
Underwriting, Insurance, Customer Service, Commercial Lines, Property & Casualty..., Commercial Insurance, Casualty, Liability, Risk Management, Workers Compensation, Risk Analysis, Legal Liability, Professional Liability, Inland Marine, Umbrella Insurance, Reinsurance, Claim, Employment Practices..., D&O, Brokers, Claims Management, General Insurance, Health Insurance, Subrogation, Casualty Insurance
Education
Central Michigan University 1991 — 1995
BSBA, Marketing / Business Law
Clare Fitzgerald's The Hanover Insurance Group Experience May 2008 - March 2010
Job Copy Editor at Casino City
Industry Writing and Editing
Experience
Casino City May 2015 - Present
Mananua Inc. March 2011 - Present
Skyword Inc. September 2014 - April 2015
Analog Devices March 2013 - June 2014
Pearson Education April 2011 - January 2013
Watson Law Offices September 2010 - March 2011
The Hanover Insurance Group May 2008 - March 2010
American Antiquarian Society June 2009 - August 2009
Literary Magazines Caesura and Glyphs: Clark University & Madison High School September 2003 - December 2008
EventTemps Worcester February 2008 - October 2008
Skills
Writing, Proofreading, Books, Fiction Writing, English, Microsoft Office, Editing, Copy Editing, Research, Blogging, Teaching, Fiction, Creative Writing, Publishing, Magazines, Copywriting, Literature
Education
Clark University 2006 — 2010
Bachelor of Arts, English
Madison High School 2002 — 2006
High school diploma
Casino City May 2015 - Present
Mananua Inc. March 2011 - Present
Skyword Inc. September 2014 - April 2015
Analog Devices March 2013 - June 2014
Pearson Education April 2011 - January 2013
Watson Law Offices September 2010 - March 2011
The Hanover Insurance Group May 2008 - March 2010
American Antiquarian Society June 2009 - August 2009
Literary Magazines Caesura and Glyphs: Clark University & Madison High School September 2003 - December 2008
EventTemps Worcester February 2008 - October 2008
Skills
Writing, Proofreading, Books, Fiction Writing, English, Microsoft Office, Editing, Copy Editing, Research, Blogging, Teaching, Fiction, Creative Writing, Publishing, Magazines, Copywriting, Literature
Education
Clark University 2006 — 2010
Bachelor of Arts, English
Madison High School 2002 — 2006
High school diploma
Shirley O'Donnell, CIC Shirley O'Donnell, CIC's The Hanover Insurance Group Experience May 2006 - August 2009
Job AVP, Insurance Sales & Process Manager at First Citizens Bank
Industry Insurance
Experience
First Citizens Bank August 2014 - Present
First Citizens Bank August 2009 - Present
The Hanover Insurance Group May 2006 - August 2009
Nationwide Insurance June 2005 - May 2006
St Paul Travelers April 1996 - October 2004
Southern Maryland Insurance Agency May 1992 - April 1996
The Hartford January 1989 - May 1992
Skills
Insurance, Commercial Insurance, Management, Underwriting, Sales, Personal Lines Insurance, Public Speaking, Microsoft Excel, PowerPoint, Marketing, Fundraising, Property & Casualty..., Account Management, General Insurance, Risk Management, Sales Management, Small Business, Customer Service, Legal Liability, New Business Development
Education
Christopher Newport University
BSBA, Marketing & Management
First Citizens Bank August 2014 - Present
First Citizens Bank August 2009 - Present
The Hanover Insurance Group May 2006 - August 2009
Nationwide Insurance June 2005 - May 2006
St Paul Travelers April 1996 - October 2004
Southern Maryland Insurance Agency May 1992 - April 1996
The Hartford January 1989 - May 1992
Skills
Insurance, Commercial Insurance, Management, Underwriting, Sales, Personal Lines Insurance, Public Speaking, Microsoft Excel, PowerPoint, Marketing, Fundraising, Property & Casualty..., Account Management, General Insurance, Risk Management, Sales Management, Small Business, Customer Service, Legal Liability, New Business Development
Education
Christopher Newport University
BSBA, Marketing & Management
Susan Gannon Susan Gannon's The Hanover Insurance Group Experience 1987 - 1990
Job GL Liability Claim Product Manager at Travelers
Industry Insurance
Experience
Travelers July 2012 - Present
Travelers Insurance July 2005 - July 2012
Travelers December 2000 - July 2005
The Hanover Insurance Group 1987 - 1990
Skills
Creating and delivering..., CPCU, AIC, Strong technical skill..., Property & Casualty..., Workers Compensation, Subrogation, Performance Consulting, Claims Management, Casualty Insurance, Claim, Insurance, Liability, Professional Liability, Legal Liability, Commercial Lines, General Insurance, Investigation, Underwriting, Liability Analysis, Accident, Commercial Insurance, Casualty, Instructor-led Training, Claim Investigation, ADDIE
Education
City University of New York-Herbert H. Lehman College
B.S., Family and Consumer Studies
Onond
A.A.S., Interior Design--Architectural Technology
Travelers July 2012 - Present
Travelers Insurance July 2005 - July 2012
Travelers December 2000 - July 2005
The Hanover Insurance Group 1987 - 1990
Skills
Creating and delivering..., CPCU, AIC, Strong technical skill..., Property & Casualty..., Workers Compensation, Subrogation, Performance Consulting, Claims Management, Casualty Insurance, Claim, Insurance, Liability, Professional Liability, Legal Liability, Commercial Lines, General Insurance, Investigation, Underwriting, Liability Analysis, Accident, Commercial Insurance, Casualty, Instructor-led Training, Claim Investigation, ADDIE
Education
City University of New York-Herbert H. Lehman College
B.S., Family and Consumer Studies
Onond
A.A.S., Interior Design--Architectural Technology
Makael Willey Makael Willey's The Hanover Insurance Group Experience January 2014 - Present
Job Quality Program Manager at The Hanover Insurance Group
Industry Insurance
Experience
The Hanover Insurance Group January 2014 - Present
The Hanover Insurance Group November 2011 - Present
The Hanover Insurance Group December 1999 - November 2011
Cobb-Hall Insurance January 2001 - January 2003
Citizens Insurance Company January 1997 - January 1999
Citizens Insurance Company January 1995 - January 1997
Skills
Call Centers, Claim, Insurance, Underwriting, General Insurance, Management, Property & Casualty..., Customer Relations, Claims, Training & Development, Customer Service, Team Leadership, Inside Sales, Salesforce.com, Sales Process, Salesforce Training, SPIN Sales Training, Sales Presentations, Quality Assurance, Quality Management, Quality Auditing, Instructor-led Training, Technical Training, Call Center Development, Umbrella Insurance, Quality Control, Agency Relationship...
Education
Cleary University 2010 — 2012
Bachelor's Degree; BBA, Business
Cleary University 2010 — 2012
Lansing Community College Associates
Associates, General Studies
The Hanover Insurance Group January 2014 - Present
The Hanover Insurance Group November 2011 - Present
The Hanover Insurance Group December 1999 - November 2011
Cobb-Hall Insurance January 2001 - January 2003
Citizens Insurance Company January 1997 - January 1999
Citizens Insurance Company January 1995 - January 1997
Skills
Call Centers, Claim, Insurance, Underwriting, General Insurance, Management, Property & Casualty..., Customer Relations, Claims, Training & Development, Customer Service, Team Leadership, Inside Sales, Salesforce.com, Sales Process, Salesforce Training, SPIN Sales Training, Sales Presentations, Quality Assurance, Quality Management, Quality Auditing, Instructor-led Training, Technical Training, Call Center Development, Umbrella Insurance, Quality Control, Agency Relationship...
Education
Cleary University 2010 — 2012
Bachelor's Degree; BBA, Business
Cleary University 2010 — 2012
Lansing Community College Associates
Associates, General Studies
Michele Nolli Michele Nolli's The Hanover Insurance Group Experience September 2012 - Present
Job Infrastructure Sr. Project Manager at The Hanover Insurance Group
Industry Information Technology and Services
Experience
The Hanover Insurance Group September 2012 - Present
Fallon Community Health Plan June 2009 - September 2012
TuringSMI April 2008 - December 2008
Staples 2005 - April 2008
Staples 2002 - 2004
Staples 1999 - 2002
Staples 1996 - 1999
Skills
Customer Service, Mergers, SEC compliance, ITIL, Incident Management, Project Management, IT Service Management, Payment Industry, IT Management, Process Improvement, Vendor Management, Management, Mergers & Acquisitions, Call Centers, System Administration, Disaster Recovery, Service Delivery, Project Portfolio..., Cross-functional Team..., Program Management, Requirements Analysis, Integration, CRM, IT Operations, SDLC, Software Documentation, Change Management, Analysis, SEC, Service Desk, Team Leadership, BMC Remedy, IT Strategy, Information Technology, Strategy, Business Analysis, Help Desk Support, Technical Support, PMO, Leadership, SharePoint, Data Center, Problem Management, PMP, Business Process
Education
HDI 2011 — 2011
Certificate, Support Center Director
The George Washington University - School of Business 2004 — 2006
Master's Certificate, IT Project Management
Clark University 2003 — 2004
Certificate, Business Analyst
The Hanover Insurance Group September 2012 - Present
Fallon Community Health Plan June 2009 - September 2012
TuringSMI April 2008 - December 2008
Staples 2005 - April 2008
Staples 2002 - 2004
Staples 1999 - 2002
Staples 1996 - 1999
Skills
Customer Service, Mergers, SEC compliance, ITIL, Incident Management, Project Management, IT Service Management, Payment Industry, IT Management, Process Improvement, Vendor Management, Management, Mergers & Acquisitions, Call Centers, System Administration, Disaster Recovery, Service Delivery, Project Portfolio..., Cross-functional Team..., Program Management, Requirements Analysis, Integration, CRM, IT Operations, SDLC, Software Documentation, Change Management, Analysis, SEC, Service Desk, Team Leadership, BMC Remedy, IT Strategy, Information Technology, Strategy, Business Analysis, Help Desk Support, Technical Support, PMO, Leadership, SharePoint, Data Center, Problem Management, PMP, Business Process
Education
HDI 2011 — 2011
Certificate, Support Center Director
The George Washington University - School of Business 2004 — 2006
Master's Certificate, IT Project Management
Clark University 2003 — 2004
Certificate, Business Analyst
Drew Silverman's The Hanover Insurance Group Experience August 2009 - January 2010
Job Sales Operations Manager at DataXu
Industry Internet
Experience
DataXu June 2015 - Present
DataXu May 2014 - Present
DataXu October 2012 - May 2014
Public Consulting Group July 2010 - October 2012
The Hanover Insurance Group August 2009 - January 2010
Clark University June 2006 - May 2009
Worcester, MA, Office of the City Clerk Elections Division October 2008 - November 2008
Worcester, MA, Office of the City Clerk Elections Division June 2008 - August 2008
Skills
Data Analysis, Microsoft Excel, Qualitative Research, Public Policy, Policy Analysis, Public Sector, Report Writing, Data Quality, Data Validation, Microsoft Access, Microsoft Powerpoint, Salesforce.com..., Ad Tech, SaaS, CRM, Advertising, Leadership, Public Speaking, PowerPoint, Management, Program Development, Proposal Writing, Program Management, Business Intelligence, Strategy, Analysis, Event Management, Research, Microsoft Office, Economics, Business Strategy, Public Administration, Nonprofits, Training, Digital Marketing, Marketing, Program Evaluation, Team Leadership, Online Advertising, Requirements Gathering, Salesforce.com, Sales Operations, Teaching, Project Management, Sales, Event Planning, Market Research, Policy, Strategic Planning, Government
Education
Clark University 2009 — 2010
Masters, Public Administration
Clark University 2005 — 2009
Bachelor of Arts, Government and International Relations, Sociology
Nashua High
Nashua High
DataXu June 2015 - Present
DataXu May 2014 - Present
DataXu October 2012 - May 2014
Public Consulting Group July 2010 - October 2012
The Hanover Insurance Group August 2009 - January 2010
Clark University June 2006 - May 2009
Worcester, MA, Office of the City Clerk Elections Division October 2008 - November 2008
Worcester, MA, Office of the City Clerk Elections Division June 2008 - August 2008
Skills
Data Analysis, Microsoft Excel, Qualitative Research, Public Policy, Policy Analysis, Public Sector, Report Writing, Data Quality, Data Validation, Microsoft Access, Microsoft Powerpoint, Salesforce.com..., Ad Tech, SaaS, CRM, Advertising, Leadership, Public Speaking, PowerPoint, Management, Program Development, Proposal Writing, Program Management, Business Intelligence, Strategy, Analysis, Event Management, Research, Microsoft Office, Economics, Business Strategy, Public Administration, Nonprofits, Training, Digital Marketing, Marketing, Program Evaluation, Team Leadership, Online Advertising, Requirements Gathering, Salesforce.com, Sales Operations, Teaching, Project Management, Sales, Event Planning, Market Research, Policy, Strategic Planning, Government
Education
Clark University 2009 — 2010
Masters, Public Administration
Clark University 2005 — 2009
Bachelor of Arts, Government and International Relations, Sociology
Nashua High
Nashua High
Chaz Adams Chaz Adams's The Hanover Insurance Group Experience September 2015 - Present
Job Senior Business Analyst at The Hanover Insurance Group
Industry Insurance
Experience
The Hanover Insurance Group September 2015 - Present
The Hanover Insurance Group December 2013 - Present
TEDxBuffalo November 2012 - January 2014
Aix Group August 2008 - November 2013
Harris Computer Systems January 2008 - August 2008
Skills
Requirements Gathering, Business Requirements, Business Analysis, Systems Analysis, Analysis, SQL, Microsoft SQL Server, Databases, SDLC, User Acceptance Testing, Visio, Social Media, Meeting Facilitation, Process Improvement, Microsoft Office, Requirements Analysis, Public Speaking, Social Networking, Microsoft Excel, Data Analysis, Event Planning, User Experience, Consulting, Management, Leadership
Education
Clarkson University 2003 — 2007
Information Systems and Business Processes, Business/Office Automation/Technology/Data Entry
The Hanover Insurance Group September 2015 - Present
The Hanover Insurance Group December 2013 - Present
TEDxBuffalo November 2012 - January 2014
Aix Group August 2008 - November 2013
Harris Computer Systems January 2008 - August 2008
Skills
Requirements Gathering, Business Requirements, Business Analysis, Systems Analysis, Analysis, SQL, Microsoft SQL Server, Databases, SDLC, User Acceptance Testing, Visio, Social Media, Meeting Facilitation, Process Improvement, Microsoft Office, Requirements Analysis, Public Speaking, Social Networking, Microsoft Excel, Data Analysis, Event Planning, User Experience, Consulting, Management, Leadership
Education
Clarkson University 2003 — 2007
Information Systems and Business Processes, Business/Office Automation/Technology/Data Entry
Brenda Higgs Brenda Higgs's The Hanover Insurance Group Experience February 2010 - June 2012
Job Owner Principal at BA Bridge To IT LLC
Industry Information Technology and Services
Experience
AAA Life Insurance Company March 2015 - Present
BA Bridge To IT LLC July 2012 - Present
MB Financial Bank June 2012 - May 2014
The Hanover Insurance Group February 2010 - June 2012
The Hanover Insurance Group January 2006 - January 2010
Allmerica Financial January 2001 - January 2006
Citizens Insurance Company of America January 1997 - January 2000
Skills
SDLC, Requirements Management, User Acceptance Testing, Agile Methodologies, Business Strategy, Management, Integration, Business Process..., Software Documentation, Insurance, Business Analysis, Risk Management, Requirements Gathering, Data Governance, Coaching, Atlassian JIRA, UML Tools, Activity Diagrams, MS Project, Wireframes, IBM Rational, Quality Center, Performance Management, Requirement..., Microsoft Office, IBM Content Manager, Business Process, Decision Modeling, IT Mortgage Origination..., MS Office Suite, Rational Requisite Pro, Balsamiq, Communities Of Practice, Leadership Mentoring, Communities of..., Budget Management, IIBA Standing Member, ESI Certified Business..., Guidewire Claim Center, Exstream Dialogue Live, Exstream Dialogue, Kofax Capture, IBM eclient, Blueprint Software..., Toad Data Point..., Business Requirements, Consulting, Leadership, Process Improvement
Education
Cleary University
Studies, Business Enterprise
AAA Life Insurance Company March 2015 - Present
BA Bridge To IT LLC July 2012 - Present
MB Financial Bank June 2012 - May 2014
The Hanover Insurance Group February 2010 - June 2012
The Hanover Insurance Group January 2006 - January 2010
Allmerica Financial January 2001 - January 2006
Citizens Insurance Company of America January 1997 - January 2000
Skills
SDLC, Requirements Management, User Acceptance Testing, Agile Methodologies, Business Strategy, Management, Integration, Business Process..., Software Documentation, Insurance, Business Analysis, Risk Management, Requirements Gathering, Data Governance, Coaching, Atlassian JIRA, UML Tools, Activity Diagrams, MS Project, Wireframes, IBM Rational, Quality Center, Performance Management, Requirement..., Microsoft Office, IBM Content Manager, Business Process, Decision Modeling, IT Mortgage Origination..., MS Office Suite, Rational Requisite Pro, Balsamiq, Communities Of Practice, Leadership Mentoring, Communities of..., Budget Management, IIBA Standing Member, ESI Certified Business..., Guidewire Claim Center, Exstream Dialogue Live, Exstream Dialogue, Kofax Capture, IBM eclient, Blueprint Software..., Toad Data Point..., Business Requirements, Consulting, Leadership, Process Improvement
Education
Cleary University
Studies, Business Enterprise
Elena Patronas Elena Patronas's The Hanover Insurance Group Experience 2011 - Present
Job Vice President, Compensation and Benefits The Hanover Insurance Group
Industry Financial Services
Experience
The Hanover Insurance Group 2011 - Present
The Hanover Insurance Group 2010 - 2011
The Hanover Insurance Group 1999 - 2010
The Hanover Insurance Group 1995 - 1999
The Hanover Insurance Group 1992 - 1995
The Hanover Insurance Group 1990 - 1992
Skills
Total Rewards Strategies, Total Rewards, Executive Compensation..., Business Relationship..., Program Development, Program Management, Sales Incentive Program..., Incentive Program, Short and Long Term..., Recognition Programs
Education
Clark University 1990 — 1992
Master of Business Administration (MBA)
University of Massachusetts, Amherst 1986 — 1990
Bachelor of Business Administration (B.B.A.)
The Hanover Insurance Group 2011 - Present
The Hanover Insurance Group 2010 - 2011
The Hanover Insurance Group 1999 - 2010
The Hanover Insurance Group 1995 - 1999
The Hanover Insurance Group 1992 - 1995
The Hanover Insurance Group 1990 - 1992
Skills
Total Rewards Strategies, Total Rewards, Executive Compensation..., Business Relationship..., Program Development, Program Management, Sales Incentive Program..., Incentive Program, Short and Long Term..., Recognition Programs
Education
Clark University 1990 — 1992
Master of Business Administration (MBA)
University of Massachusetts, Amherst 1986 — 1990
Bachelor of Business Administration (B.B.A.)
Carl Palmer Carl Palmer's The Hanover Insurance Group Experience July 2002 - February 2004
Job System Administrator at Lightower Fiber Networks
Industry Information Technology and Services
Experience
Lightower Fiber Networks May 2013 - Present
Sunovion Pharmaceuticals Inc. March 2012 - May 2013
Sunovion Pharmaceuticals Inc. February 2011 - March 2012
Sunovion Pharmaceuticals Inc. May 2008 - March 2011
Sunovion Pharmaceuticals Inc. January 2007 - May 2008
Sunovion Pharmaceuticals Inc. February 2004 - January 2007
The Hanover Insurance Group July 2002 - February 2004
The Hanover Insurance Group July 2000 - July 2002
Skills
Windows 7, Active Directory, Project Management, Software Documentation, Troubleshooting, Customer Service, Account Management, Disaster Recovery, Process Improvement, Healthcare, Microsoft Office, Windows, Outlook, Sales, Sales Operations, Change Management, Team Building, Technical Support, Servers, System Administration, Citrix, Windows Server, VMware, Hardware, Operating Systems, Microsoft Exchange, Blackberry Enterprise..., Software Installation, System Deployment, Information Technology
Education
Nichols College
BSBA, Business Management; Information Systems, Graduated
Clark University
Microsoft Windows NT 4.0 MSCE program w/ A+, Windows Administration, Completed
nSight Inc.
Adobe Captivate 5.0 Training, Completed
Knowledge Advisors
Technical, Exchange 2010 Configuring, Managing and Troubleshooting (10135A), Completed
New Horizons
Exchange 2003 Implementing and Managing (2400C), Windows Administration, Completed
New Horizons
Managing a Microsoft Windows Server (2274), Windows Administration, Completed
STI Knowledge / Zavanta Corporation
CHDP, Certified HelpDesk Professional (CHDP), Completed
Pinnacle Training Corporation
Microsoft XP Deployment and Support, Completed
Lightower Fiber Networks May 2013 - Present
Sunovion Pharmaceuticals Inc. March 2012 - May 2013
Sunovion Pharmaceuticals Inc. February 2011 - March 2012
Sunovion Pharmaceuticals Inc. May 2008 - March 2011
Sunovion Pharmaceuticals Inc. January 2007 - May 2008
Sunovion Pharmaceuticals Inc. February 2004 - January 2007
The Hanover Insurance Group July 2002 - February 2004
The Hanover Insurance Group July 2000 - July 2002
Skills
Windows 7, Active Directory, Project Management, Software Documentation, Troubleshooting, Customer Service, Account Management, Disaster Recovery, Process Improvement, Healthcare, Microsoft Office, Windows, Outlook, Sales, Sales Operations, Change Management, Team Building, Technical Support, Servers, System Administration, Citrix, Windows Server, VMware, Hardware, Operating Systems, Microsoft Exchange, Blackberry Enterprise..., Software Installation, System Deployment, Information Technology
Education
Nichols College
BSBA, Business Management; Information Systems, Graduated
Clark University
Microsoft Windows NT 4.0 MSCE program w/ A+, Windows Administration, Completed
nSight Inc.
Adobe Captivate 5.0 Training, Completed
Knowledge Advisors
Technical, Exchange 2010 Configuring, Managing and Troubleshooting (10135A), Completed
New Horizons
Exchange 2003 Implementing and Managing (2400C), Windows Administration, Completed
New Horizons
Managing a Microsoft Windows Server (2274), Windows Administration, Completed
STI Knowledge / Zavanta Corporation
CHDP, Certified HelpDesk Professional (CHDP), Completed
Pinnacle Training Corporation
Microsoft XP Deployment and Support, Completed
Michael Pastore, CIPM's The Hanover Insurance Group Experience 2000 - Present
Job AVP Investment Operations, Opus Investment Mgt
Industry Insurance
Experience
The Hanover Insurance Group 2000 - Present
Skills
Microsoft SQL Server, VB.NET, Performance Measurement, Business Analysis, C#, SQL, FoxPro, Performance Attribution, GIPS Compliance, Job Scheduling, Vinzant GECS, PAM for Securities, MRP, LINQ, Regex, UltraEdit, Asset Management, Regular Expressions, SDLC, Securities
Education
Clark University
BA, Computer Science
Regis University
MS, Software and Information Systems
Rhode Island College
BS, Political Science and Government
The Hanover Insurance Group 2000 - Present
Skills
Microsoft SQL Server, VB.NET, Performance Measurement, Business Analysis, C#, SQL, FoxPro, Performance Attribution, GIPS Compliance, Job Scheduling, Vinzant GECS, PAM for Securities, MRP, LINQ, Regex, UltraEdit, Asset Management, Regular Expressions, SDLC, Securities
Education
Clark University
BA, Computer Science
Regis University
MS, Software and Information Systems
Rhode Island College
BS, Political Science and Government
Linda Rathburn Linda Rathburn's The Hanover Insurance Group Experience September 2008 - December 2010
Job Retired at Home
Industry Information Technology and Services
Experience
Home December 2013 - Present
Available January 2011 - December 2013
Shifting Code Program December 2012 - January 2013
IT in the D October 2012 - January 2013
The Hanover Insurance Group September 2008 - December 2010
Metavante October 1997 - April 2001
Citizens Bank July 1983 - October 1997
Skills
COBOL, MVS, JCL, VSAM, CICS, HTML, Visual Basic, JavaScript, C++, Mentoring, ACH, Access, Analysis, Banking, Insurance, Mainframe, SDLC, Requirements Gathering, Requirements Analysis, Business Analysis, TSO, Documentation, Business Requirements, IBM Mainframe, Training, Waterfall, Microsoft Office
Education
Baker College 2002 — 2004
AAS, Web Design
Central Michigan University 1985 — 1990
MS, Administration
Ferris State University 1980 — 1983
BS, Finance & Computer Programming
Home December 2013 - Present
Available January 2011 - December 2013
Shifting Code Program December 2012 - January 2013
IT in the D October 2012 - January 2013
The Hanover Insurance Group September 2008 - December 2010
Metavante October 1997 - April 2001
Citizens Bank July 1983 - October 1997
Skills
COBOL, MVS, JCL, VSAM, CICS, HTML, Visual Basic, JavaScript, C++, Mentoring, ACH, Access, Analysis, Banking, Insurance, Mainframe, SDLC, Requirements Gathering, Requirements Analysis, Business Analysis, TSO, Documentation, Business Requirements, IBM Mainframe, Training, Waterfall, Microsoft Office
Education
Baker College 2002 — 2004
AAS, Web Design
Central Michigan University 1985 — 1990
MS, Administration
Ferris State University 1980 — 1983
BS, Finance & Computer Programming
Kimmy Coulombe's The Hanover Insurance Group Experience January 2013 - Present
Job Workers' Compensation Lost Time Adjuster at The Hanover Insurance Group
Industry Civic & Social Organization
Experience
The Hanover Insurance Group January 2013 - Present
The Hanover Insurance Group June 2012 - January 2013
The Hanover Insurance Group June 2010 - June 2012
Hanover Insurance March 2010 - May 2010
Paychex December 2009 - March 2010
Rape Crisis Center of Central Massachusetts December 2008 - March 2010
Clark University August 2006 - May 2009
National AIDS Trust January 2008 - April 2008
Amnesty International August 2003 - June 2007
Amnesty International August 2004 - June 2006
Education
Clark University 2005 — 2009
B.A., Sociology, Government
The Hanover Insurance Group January 2013 - Present
The Hanover Insurance Group June 2012 - January 2013
The Hanover Insurance Group June 2010 - June 2012
Hanover Insurance March 2010 - May 2010
Paychex December 2009 - March 2010
Rape Crisis Center of Central Massachusetts December 2008 - March 2010
Clark University August 2006 - May 2009
National AIDS Trust January 2008 - April 2008
Amnesty International August 2003 - June 2007
Amnesty International August 2004 - June 2006
Education
Clark University 2005 — 2009
B.A., Sociology, Government
Kari Riffenburg Kari Riffenburg's The Hanover Insurance Group Experience July 2014 - Present
Job Insurance Service Professional
Industry Insurance
Experience
The Hanover Insurance Group July 2014 - Present
J and B Medical Supply April 2013 - July 2014
ManpowerGroup October 2012 - April 2013
Buffalo Wild Wings August 2007 - July 2012
Central Michigan Community Hospital August 2011 - December 2011
Chili's October 2003 - August 2007
Skills
Customer Service, Team-oriented, Team Leadership, Multi Tasking, Organizational..., Fast Learner, Fast Paced Environment, Filing
Education
Central Michigan University 2006 — 2011
Bachelor of Arts (B.A.), Health/Health Care Administration/Management
The Hanover Insurance Group July 2014 - Present
J and B Medical Supply April 2013 - July 2014
ManpowerGroup October 2012 - April 2013
Buffalo Wild Wings August 2007 - July 2012
Central Michigan Community Hospital August 2011 - December 2011
Chili's October 2003 - August 2007
Skills
Customer Service, Team-oriented, Team Leadership, Multi Tasking, Organizational..., Fast Learner, Fast Paced Environment, Filing
Education
Central Michigan University 2006 — 2011
Bachelor of Arts (B.A.), Health/Health Care Administration/Management
Laurie Canfield, CPCU Laurie Canfield, CPCU's The Hanover Insurance Group Experience November 2012 - June 2013
Job Project Manager III at Fallon Community Health Plan
Industry Insurance
Experience
Fallon Health June 2013 - Present
The Hanover Insurance Group November 2012 - June 2013
MAPFRE U.S.A. Corp. May 2005 - November 2012
Commerce Group 2001 - 2005
Commerce Group 1997 - 2001
Skills
Analysis, Team Building, Product Management, Excel, PowerPoint, Business Analysis, Word, Customer Service, Project Planning, Microsoft Office, Visio, Risk Mitigation, Vendor Management, Process Improvement, Documentation, Business Intelligence, Program Management, Data Analysis, Lotus Notes, Mentoring, Problem Solving, Planning, SDLC, Risk Assessment, Risk Management, Insurance, Project Management, Change Management, Requirements Analysis, Requirements Gathering, SharePoint, Software Project..., MS Project, IT Strategy
Education
The George Washington University 2006 — 2009
Master's Certificate, IT Project Management
Insurance Institute of America 1997 — 2000
Chartered Property Casualty Underwriters designation (CPCU)
Clark University 1986 — 1990
BA, Political Science/Sociology/Business Mgmt
Fallon Health June 2013 - Present
The Hanover Insurance Group November 2012 - June 2013
MAPFRE U.S.A. Corp. May 2005 - November 2012
Commerce Group 2001 - 2005
Commerce Group 1997 - 2001
Skills
Analysis, Team Building, Product Management, Excel, PowerPoint, Business Analysis, Word, Customer Service, Project Planning, Microsoft Office, Visio, Risk Mitigation, Vendor Management, Process Improvement, Documentation, Business Intelligence, Program Management, Data Analysis, Lotus Notes, Mentoring, Problem Solving, Planning, SDLC, Risk Assessment, Risk Management, Insurance, Project Management, Change Management, Requirements Analysis, Requirements Gathering, SharePoint, Software Project..., MS Project, IT Strategy
Education
The George Washington University 2006 — 2009
Master's Certificate, IT Project Management
Insurance Institute of America 1997 — 2000
Chartered Property Casualty Underwriters designation (CPCU)
Clark University 1986 — 1990
BA, Political Science/Sociology/Business Mgmt
Jennifer Schulte, MBA Jennifer Schulte, MBA's The Hanover Insurance Group Experience July 2012 - June 2014
Job Résumé Writer ★ LinkedIn Profile Writer ★ Professional Bios ★ Career Documents ★ Cover Letters
Industry Writing and Editing
Experience
The Résumé Architect LLC February 2014 - Present
The Hanover Insurance Group July 2012 - June 2014
The Hanover Insurance Group October 2007 - July 2012
Lyman & Sheets Insurance Agency July 2006 - October 2007
Skills
Resume Writing, Leadership, Customer Service, Sales, Insurance, Property & Casualty..., Commercial Insurance, Workers Compensation, Liability, General Insurance, Commercial Lines, Marketing, Strategy, Recruiting, Training, Management
Education
The Resume Writing Academy 2014 — 2015
Academy Ceritifed Resume Writer
Cleary University 2012 — 2014
Master of Business Administration (MBA), Organizational Leadership
Michigan State University 2001 — 2006
Bachelors, English, Journalism
The Résumé Architect LLC February 2014 - Present
The Hanover Insurance Group July 2012 - June 2014
The Hanover Insurance Group October 2007 - July 2012
Lyman & Sheets Insurance Agency July 2006 - October 2007
Skills
Resume Writing, Leadership, Customer Service, Sales, Insurance, Property & Casualty..., Commercial Insurance, Workers Compensation, Liability, General Insurance, Commercial Lines, Marketing, Strategy, Recruiting, Training, Management
Education
The Resume Writing Academy 2014 — 2015
Academy Ceritifed Resume Writer
Cleary University 2012 — 2014
Master of Business Administration (MBA), Organizational Leadership
Michigan State University 2001 — 2006
Bachelors, English, Journalism
Rosalyn Rodriguez's The Hanover Insurance Group Experience January 2012 - October 2012
Job Business Analyst Human Resources
Industry Insurance
Experience
inVentiv Health, Inc. January 2013 - August 2014
The Hanover Insurance Group January 2012 - October 2012
The Hanover Foundation September 2010 - December 2011
The Hanover Insurance Group August 2009 - August 2010
Seven Hills Foundation January 2008 - February 2009
Skills
Bilingual Proficiency, Business Analysis, Business Process..., Program Management, Project Management, Microsoft Office, Non-profit Volunteer, Analysis, Human Resources, Leadership, Management, Training, Fundraising, Process Improvement, Nonprofits, Budgets, Community Outreach, Program Development, Performance Management, Grants, Public Speaking
Education
Clark University
Bachelors Degree, Business Management
inVentiv Health, Inc. January 2013 - August 2014
The Hanover Insurance Group January 2012 - October 2012
The Hanover Foundation September 2010 - December 2011
The Hanover Insurance Group August 2009 - August 2010
Seven Hills Foundation January 2008 - February 2009
Skills
Bilingual Proficiency, Business Analysis, Business Process..., Program Management, Project Management, Microsoft Office, Non-profit Volunteer, Analysis, Human Resources, Leadership, Management, Training, Fundraising, Process Improvement, Nonprofits, Budgets, Community Outreach, Program Development, Performance Management, Grants, Public Speaking
Education
Clark University
Bachelors Degree, Business Management
William Leary William Leary's The Hanover Insurance Group Experience November 1999 - June 2000
Job Project Manager at Fidelity Institutional Technology
Industry Financial Services
Experience
Fidelity Investments June 2014 - Present
Fidelity Investments December 2011 - June 2014
Fidelity Investments December 2006 - December 2011
Fidelity Investments December 2005 - December 2006
Fidelity Investments February 2004 - December 2005
Fidelity Investments June 2000 - February 2004
The Hanover Insurance Group November 1999 - June 2000
The Hanover Insurance Group April 1998 - November 1999
Skills
Testing, User Acceptance Testing, Siebel, Brio Reports, Presentations, Trading, Mutual Funds, Quality Center, Oracle CRM, Microsoft Office, Equities, HTML, Requirements Analysis, SAP Business Software, Analysis, Business Analysis, Financial Services, Project Management, Microsoft Excel
Education
Clark University 2003 — 2011
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.5
University of Massachusetts, Amherst 1989 — 1993
Bachelor of Arts (B.A.), History
Fidelity Investments June 2014 - Present
Fidelity Investments December 2011 - June 2014
Fidelity Investments December 2006 - December 2011
Fidelity Investments December 2005 - December 2006
Fidelity Investments February 2004 - December 2005
Fidelity Investments June 2000 - February 2004
The Hanover Insurance Group November 1999 - June 2000
The Hanover Insurance Group April 1998 - November 1999
Skills
Testing, User Acceptance Testing, Siebel, Brio Reports, Presentations, Trading, Mutual Funds, Quality Center, Oracle CRM, Microsoft Office, Equities, HTML, Requirements Analysis, SAP Business Software, Analysis, Business Analysis, Financial Services, Project Management, Microsoft Excel
Education
Clark University 2003 — 2011
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.5
University of Massachusetts, Amherst 1989 — 1993
Bachelor of Arts (B.A.), History
Kerry Bonnville Kerry Bonnville's The Hanover Insurance Group Experience 1978 - 2001
Job Sr. Project Director at Travelers
Industry Insurance
Experience
Travelers 2007 - Present
Travelers 2005 - 2007
Travelers 2003 - 2005
The Hanover Insurance Group 1978 - 2001
Skills
PMO, Project Portfolio..., Insurance, PMP, SDLC, Vendor Management, Process Improvement, Business Analysis, Program Management, Business Process..., Business Management, Change Management, Mentoring, Strategic Planning, Team Leadership, Team Building, Problem Solving, Insurance Operations, Management, Visio, Requirements Analysis, Resource Management, Training, Risk Management, Business Process, Business Requirements, IT Strategy, IT Management, Business Intelligence, Portfolio Management
Education
Cleary University 1990 — 1994
BA, Total Quality Management, Business
Travelers 2007 - Present
Travelers 2005 - 2007
Travelers 2003 - 2005
The Hanover Insurance Group 1978 - 2001
Skills
PMO, Project Portfolio..., Insurance, PMP, SDLC, Vendor Management, Process Improvement, Business Analysis, Program Management, Business Process..., Business Management, Change Management, Mentoring, Strategic Planning, Team Leadership, Team Building, Problem Solving, Insurance Operations, Management, Visio, Requirements Analysis, Resource Management, Training, Risk Management, Business Process, Business Requirements, IT Strategy, IT Management, Business Intelligence, Portfolio Management
Education
Cleary University 1990 — 1994
BA, Total Quality Management, Business
Igor Gershenson Igor Gershenson's The Hanover Insurance Group Experience January 2011 - October 2013
Job Marketing Analytics Manager at Wolters Kluwer
Industry Insurance
Experience
UpToDate (Wolters Kluwer) January 2014 - Present
The Hanover Insurance Group January 2011 - October 2013
The Hanover Insurance Group January 2007 - December 2010
Liberty Mutual Insurance August 2005 - December 2007
IBM June 2004 - August 2004
MetLife June 2000 - August 2003
Skills
Market Research, Marketing Analytics, Financial Analysis, Commercial Insurance, Property & Casualty..., Risk Management, Data Analysis, Financial Modeling, Insurance, Business Analysis, Competitive Analysis, General Insurance, Business Strategy, Segmentation, Analytics
Education
Yale University - Yale School of Management 2003 — 2005
Master of Business Administration (MBA), Finance
Clark University 1996 — 2000
Bachelor's degree, Major: Psychology; Minor: Management, GPA: 3.95/4.00
Worcester Academy 1992 — 1996
High School Diploma
UpToDate (Wolters Kluwer) January 2014 - Present
The Hanover Insurance Group January 2011 - October 2013
The Hanover Insurance Group January 2007 - December 2010
Liberty Mutual Insurance August 2005 - December 2007
IBM June 2004 - August 2004
MetLife June 2000 - August 2003
Skills
Market Research, Marketing Analytics, Financial Analysis, Commercial Insurance, Property & Casualty..., Risk Management, Data Analysis, Financial Modeling, Insurance, Business Analysis, Competitive Analysis, General Insurance, Business Strategy, Segmentation, Analytics
Education
Yale University - Yale School of Management 2003 — 2005
Master of Business Administration (MBA), Finance
Clark University 1996 — 2000
Bachelor's degree, Major: Psychology; Minor: Management, GPA: 3.95/4.00
Worcester Academy 1992 — 1996
High School Diploma
Misty (Kania) Daniels's The Hanover Insurance Group Experience January 2009 - August 2010
Job
Industry Research
Experience
Thomson Reuters August 2010 - August 2015
The Hanover Insurance Group January 2009 - August 2010
The Hanover Insurance Group October 2007 - January 2009
The Hanover Insurance Group April 2006 - October 2007
Colt Park Agency April 2000 - May 2005
Skills
Business Process..., Quality Management, Inside Sales, Mentoring, Process Improvement, Account Management, Coaching, Problem Solving, Negotiation, Business Strategy, Collaborative Problem..., Insurance, Customer Service, Microsoft Excel, Salesforce.com, Time Management, Team Leadership, Sales, Sales Management, Training, Employee Benefits, Risk Management, Sales Process, Leadership, Accounting, Business Development, Management, CRM, Sales Operations, Business Planning, Forecasting, Analysis, Contract Negotiation, Strategic Planning, Cross-functional Team..., Customer Retention, Strategy, Sales Presentations, B2B, Solution Selling
Education
Cleary University
Bachelor of Science
Cleary University
Associates of Science
Thomson Reuters August 2010 - August 2015
The Hanover Insurance Group January 2009 - August 2010
The Hanover Insurance Group October 2007 - January 2009
The Hanover Insurance Group April 2006 - October 2007
Colt Park Agency April 2000 - May 2005
Skills
Business Process..., Quality Management, Inside Sales, Mentoring, Process Improvement, Account Management, Coaching, Problem Solving, Negotiation, Business Strategy, Collaborative Problem..., Insurance, Customer Service, Microsoft Excel, Salesforce.com, Time Management, Team Leadership, Sales, Sales Management, Training, Employee Benefits, Risk Management, Sales Process, Leadership, Accounting, Business Development, Management, CRM, Sales Operations, Business Planning, Forecasting, Analysis, Contract Negotiation, Strategic Planning, Cross-functional Team..., Customer Retention, Strategy, Sales Presentations, B2B, Solution Selling
Education
Cleary University
Bachelor of Science
Cleary University
Associates of Science
Stephanie Brink's The Hanover Insurance Group Experience October 2014 - Present
Job Commercial Lines Underwriter Tech at Hanover Insurance Group
Industry Human Resources
Experience
The Hanover Insurance Group October 2014 - Present
The Hanover Insurance Group April 2012 - October 2014
Clark University June 2010 - June 2012
Traina Art Center September 2007 - May 2012
Worcester City Hall-Cultural Dev August 2011 - December 2011
Worcester Wired May 2011 - August 2011
Variant Dance Troupe September 2007 - May 2011
Arby's Roast Beef Restaurant May 2010 - August 2010
St. Peter's Church January 2009 - May 2009
Skills
Human Relations, Film Production, Public Relations, Writing, Event Planning, Newsletters, Marketing, Marketing Strategy, Customer Service, Teamwork, Press Releases, Blogging, Editing, Social Media, Facebook, Publicity, Creative Writing, Social Networking, Journalism
Education
Clark University 2011 — 2012
MSPC, Masters in Communications, 3.82
Clark University
Bachelor of Arts; degree, English; Screen Studies
The Hanover Insurance Group October 2014 - Present
The Hanover Insurance Group April 2012 - October 2014
Clark University June 2010 - June 2012
Traina Art Center September 2007 - May 2012
Worcester City Hall-Cultural Dev August 2011 - December 2011
Worcester Wired May 2011 - August 2011
Variant Dance Troupe September 2007 - May 2011
Arby's Roast Beef Restaurant May 2010 - August 2010
St. Peter's Church January 2009 - May 2009
Skills
Human Relations, Film Production, Public Relations, Writing, Event Planning, Newsletters, Marketing, Marketing Strategy, Customer Service, Teamwork, Press Releases, Blogging, Editing, Social Media, Facebook, Publicity, Creative Writing, Social Networking, Journalism
Education
Clark University 2011 — 2012
MSPC, Masters in Communications, 3.82
Clark University
Bachelor of Arts; degree, English; Screen Studies
Megan Baldus Megan Baldus's The Hanover Insurance Group Experience June 2014 - August 2014
Job Human Resources Student at Central Michigan University
Industry Human Resources
Experience
Central Michigan University May 2014 - Present
Central Michigan University July 2013 - Present
Mixed Staffing & Recruiting May 2015 - July 2015
The Hanover Insurance Group June 2014 - August 2014
Central Michigan University Career Services January 2013 - May 2014
SHRM January 2013 - May 2014
Central Michigan's Leadership Institute March 2014 - April 2014
Corningware Corelle & More May 2013 - July 2013
Crocs, Inc May 2013 - July 2013
Central Michigan University September 2012 - May 2013
Skills
Leadership, Time Management, Human Resources, Public Speaking, Interviews, Microsoft Office, Leadership Development, Nonprofits, Teamwork, Recruiting, Social Networking, SHRM, Organization, Customer Service, SAP ERP, Google Analytics, Google Docs, iCIMS
Education
Central Michigan University 2012 — 2015
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General, 3.6/4.0
Central Michigan University May 2014 - Present
Central Michigan University July 2013 - Present
Mixed Staffing & Recruiting May 2015 - July 2015
The Hanover Insurance Group June 2014 - August 2014
Central Michigan University Career Services January 2013 - May 2014
SHRM January 2013 - May 2014
Central Michigan's Leadership Institute March 2014 - April 2014
Corningware Corelle & More May 2013 - July 2013
Crocs, Inc May 2013 - July 2013
Central Michigan University September 2012 - May 2013
Skills
Leadership, Time Management, Human Resources, Public Speaking, Interviews, Microsoft Office, Leadership Development, Nonprofits, Teamwork, Recruiting, Social Networking, SHRM, Organization, Customer Service, SAP ERP, Google Analytics, Google Docs, iCIMS
Education
Central Michigan University 2012 — 2015
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General, 3.6/4.0
Andrew Robinson Andrew Robinson's The Hanover Insurance Group Experience September 2006 - Present
Job Member Board of Directors at Chaucer Syndicates Ltd
Industry Insurance
Experience
Chaucer Syndicates Ltd July 2011 - Present
The Hanover Insurance Group September 2006 - Present
Arsenal Capital Partners March 2012 - October 2013
Diamond Management & Technology Consultants 1996 - 2006
Exchange Partners 1994 - 1996
Symetrix, Inc. 1989 - 1994
Skills
Acquisition Integration, Business Analysis, Business Process..., Business Strategy, Consulting, Corporate Development, Financial Modeling, IT Strategy, Insurance, Liability, Management, Management Consulting, Mergers, Mergers, Professional Liability, Program Management, Start-ups, Strategy
Education
Clarkson University 1983 — 1987
Chaucer Syndicates Ltd July 2011 - Present
The Hanover Insurance Group September 2006 - Present
Arsenal Capital Partners March 2012 - October 2013
Diamond Management & Technology Consultants 1996 - 2006
Exchange Partners 1994 - 1996
Symetrix, Inc. 1989 - 1994
Skills
Acquisition Integration, Business Analysis, Business Process..., Business Strategy, Consulting, Corporate Development, Financial Modeling, IT Strategy, Insurance, Liability, Management, Management Consulting, Mergers, Mergers, Professional Liability, Program Management, Start-ups, Strategy
Education
Clarkson University 1983 — 1987
Cynthia Michael-Wolpert's The Hanover Insurance Group Experience March 2004 - August 2008
Job Director, Talent Management Lead at Fidelity Investments
Industry Insurance
Experience
Fidelity Investments August 2012 - Present
Fidelity Investments June 2011 - August 2012
Hanover Insurance August 2008 - March 2011
The Hanover Insurance Group March 2004 - August 2008
The Hanover Insurance Group August 2003 - March 2004
Allmerica Financial November 1993 - August 2003
Liberty Mutual June 1990 - November 1993
Skills
Process Improvement, Leadership Development, Talent Management, Program Management, Organizational..., Training, Leadership, Coaching, Onboarding, Performance Management, Succession Planning, Human Resources, Employee Training, Executive Coaching, Career Development, Management Development, Budgets, Educational Leadership, Instructional Design, Operations Management, Project Management, Strategy, Talent Acquisition
Education
Clark University 1986 — 1990
Schreiber 1983 — 1986
HS
Fidelity Investments August 2012 - Present
Fidelity Investments June 2011 - August 2012
Hanover Insurance August 2008 - March 2011
The Hanover Insurance Group March 2004 - August 2008
The Hanover Insurance Group August 2003 - March 2004
Allmerica Financial November 1993 - August 2003
Liberty Mutual June 1990 - November 1993
Skills
Process Improvement, Leadership Development, Talent Management, Program Management, Organizational..., Training, Leadership, Coaching, Onboarding, Performance Management, Succession Planning, Human Resources, Employee Training, Executive Coaching, Career Development, Management Development, Budgets, Educational Leadership, Instructional Design, Operations Management, Project Management, Strategy, Talent Acquisition
Education
Clark University 1986 — 1990
Schreiber 1983 — 1986
HS
Erin McCubbin's The Hanover Insurance Group Experience January 2014 - Present
Job PL Ops Supervisor at The Hanover Insurance Group
Industry Insurance
Experience
The Hanover Insurance Group January 2014 - Present
The Hanover Insurance Group June 2013 - January 2014
The Hanover Insurance Group May 2012 - June 2013
The Hanover Insurance Group July 2008 - May 2012
The Auto Club Group February 2007 - July 2008
The Auto Club Group October 2000 - February 2007
Skills
Customer Service, Sales, Salesforce.com, Quality Assurance, Communication, Socialtext.com, Property & Casualty..., Mentoring, Training, Crowd Control, Observation and..., Analysis, Coaching, Liability
Education
Cleary University 2011 — 2014
ABA Accounting, Accounting, 3.9
The Hanover Insurance Group January 2014 - Present
The Hanover Insurance Group June 2013 - January 2014
The Hanover Insurance Group May 2012 - June 2013
The Hanover Insurance Group July 2008 - May 2012
The Auto Club Group February 2007 - July 2008
The Auto Club Group October 2000 - February 2007
Skills
Customer Service, Sales, Salesforce.com, Quality Assurance, Communication, Socialtext.com, Property & Casualty..., Mentoring, Training, Crowd Control, Observation and..., Analysis, Coaching, Liability
Education
Cleary University 2011 — 2014
ABA Accounting, Accounting, 3.9
Anne Morrissey's The Hanover Insurance Group Experience May 1987 - September 1994
Job Copy creative, brand development
Industry Marketing and Advertising
Experience
Anne Morrissey January 1994 - Present
Datalogix, Inc. September 2011 - April 2015
Coalfire Systems, Inc. October 2013 - March 2014
Target Corp. 1994 - 2004
Big Picture Communications September 1994 - 2001
The Hanover Insurance Group May 1987 - September 1994
Skills
Branded Content..., Marketing..., Web Content, Content Management, B2B Marketing Strategy, Strategic Brand..., Customer Retention, White Papers, Recruitment Advertising, Corporate Communications, Editorial Calendars, Marketing Communications, Social Media Marketing, Look Books, Manuscript Development, Sales Support Tools, Case Studies, Copy Editing, Taglines, Website Consultation, Newsletters, Publication Content..., Freelance Writing, Direct Marketing, Creative Direction, Content Development, Brochures, Copywriting, Publishing, Press Releases, Advertising, Writing, Public Relations, Research, Online Marketing, Online Advertising, Integrated Marketing, Publications, Content Strategy, Email Marketing
Education
Clark University 1979 — 1983
BA, Geography and English
Anne Morrissey January 1994 - Present
Datalogix, Inc. September 2011 - April 2015
Coalfire Systems, Inc. October 2013 - March 2014
Target Corp. 1994 - 2004
Big Picture Communications September 1994 - 2001
The Hanover Insurance Group May 1987 - September 1994
Skills
Branded Content..., Marketing..., Web Content, Content Management, B2B Marketing Strategy, Strategic Brand..., Customer Retention, White Papers, Recruitment Advertising, Corporate Communications, Editorial Calendars, Marketing Communications, Social Media Marketing, Look Books, Manuscript Development, Sales Support Tools, Case Studies, Copy Editing, Taglines, Website Consultation, Newsletters, Publication Content..., Freelance Writing, Direct Marketing, Creative Direction, Content Development, Brochures, Copywriting, Publishing, Press Releases, Advertising, Writing, Public Relations, Research, Online Marketing, Online Advertising, Integrated Marketing, Publications, Content Strategy, Email Marketing
Education
Clark University 1979 — 1983
BA, Geography and English
Carol Seitz Carol Seitz's The Hanover Insurance Group Experience May 2015 - Present
Job Claim Representative at The Hanover Insurance Group
Industry Insurance
Experience
The Hanover Insurance Group May 2015 - Present
in the insurance industry November 2014 - May 2015
The Hanover Insurance Group 1996 - 2014
The Auto Club Group January 1989 - July 1996
Skills
Managing Workflow, Managing Processes, Managing Associates, Organizational..., Process Improvement, Training, Insurance, Business Administration, Organizational..., Lean Six Sigma, Management, Leadership, Responsiveness, Interpersonal..., Cross-functional..., Critical Thinking, Strategic Thinking, Decision Making, Lean Operations, Auto Claims, Customer Service, Problem Solving, Mentoring, General Insurance, Property & Casualty..., Liability, Underwriting, Team Building
Education
Cleary University 2008 — 2010
Bachelor of Business Administration (BBA), Organizational Leadership
Madonna University
The Hanover Insurance Group May 2015 - Present
in the insurance industry November 2014 - May 2015
The Hanover Insurance Group 1996 - 2014
The Auto Club Group January 1989 - July 1996
Skills
Managing Workflow, Managing Processes, Managing Associates, Organizational..., Process Improvement, Training, Insurance, Business Administration, Organizational..., Lean Six Sigma, Management, Leadership, Responsiveness, Interpersonal..., Cross-functional..., Critical Thinking, Strategic Thinking, Decision Making, Lean Operations, Auto Claims, Customer Service, Problem Solving, Mentoring, General Insurance, Property & Casualty..., Liability, Underwriting, Team Building
Education
Cleary University 2008 — 2010
Bachelor of Business Administration (BBA), Organizational Leadership
Madonna University
Stacy Adams, A.C.C., F.C.A.S.'s The Hanover Insurance Group Experience April 2014 - Present
Job Pricing Actuary at The Hanover Insurance Group
Industry Professional Training & Coaching
Experience
The Hanover Insurance Group April 2014 - Present
Stacy J. Adams Business Coaching January 2010 - Present
SJA Real Estate Investing LLC August 2005 - Present
Toastmasters Club 5574 2008 - 2013
The Hanover Insurance Group July 1987 - August 2005
John Hancock Financial Services 1983 - 1987
Towers Watson 1980 - 1982
Skills
Insurance, Management Consulting, Training, Leadership, Public Speaking, Team Building, Team Leadership, Business Planning, Finance, Actuarial Science, Business Coaching, Real Estate Investor, Business Strategy, Analysis, Risk Management, Process Improvement, Management, Change Management, Leadership Development, Data Analysis, Performance Management, Organizational..., Business Process..., Executive Coaching
Education
CoachU 1999 — 2003
CoachU Graduate, Life and Business Coaching
Clark University 1974 — 1978
B.A., Mathematics
The Hanover Insurance Group April 2014 - Present
Stacy J. Adams Business Coaching January 2010 - Present
SJA Real Estate Investing LLC August 2005 - Present
Toastmasters Club 5574 2008 - 2013
The Hanover Insurance Group July 1987 - August 2005
John Hancock Financial Services 1983 - 1987
Towers Watson 1980 - 1982
Skills
Insurance, Management Consulting, Training, Leadership, Public Speaking, Team Building, Team Leadership, Business Planning, Finance, Actuarial Science, Business Coaching, Real Estate Investor, Business Strategy, Analysis, Risk Management, Process Improvement, Management, Change Management, Leadership Development, Data Analysis, Performance Management, Organizational..., Business Process..., Executive Coaching
Education
CoachU 1999 — 2003
CoachU Graduate, Life and Business Coaching
Clark University 1974 — 1978
B.A., Mathematics
Brian Bedard Brian Bedard's The Hanover Insurance Group Experience August 2006 - August 2007
Job Mathematics Teacher at South Redford Public Schools
Industry Education Management
Experience
South Redford Public Schools August 2014 - Present
Washtenaw Community College August 2008 - Present
Detroit Catholic Central High School May 2008 - August 2014
The Hanover Insurance Group August 2006 - August 2007
Skills
Mathematics Education, Education, Educational Leadership, Higher Education, Adult Education, Instructional Design, Instructional Technology, Classroom Instruction, Differentiated..., Educational Technology, Curriculum Design, Curriculum Development, Classroom, PowerPoint, Microsoft Word, Microsoft Office, Customer Service, Teaching, Microsoft Excel
Education
Michigan State University 2010 — 2012
Master's Degree, Educational/Instructional Technology, 3.7
Eastern Michigan University 2007 — 2008
Central Michigan University 1996 — 2001
Bachelor of Science (BS), Secondary Education and Teaching
South Redford Public Schools August 2014 - Present
Washtenaw Community College August 2008 - Present
Detroit Catholic Central High School May 2008 - August 2014
The Hanover Insurance Group August 2006 - August 2007
Skills
Mathematics Education, Education, Educational Leadership, Higher Education, Adult Education, Instructional Design, Instructional Technology, Classroom Instruction, Differentiated..., Educational Technology, Curriculum Design, Curriculum Development, Classroom, PowerPoint, Microsoft Word, Microsoft Office, Customer Service, Teaching, Microsoft Excel
Education
Michigan State University 2010 — 2012
Master's Degree, Educational/Instructional Technology, 3.7
Eastern Michigan University 2007 — 2008
Central Michigan University 1996 — 2001
Bachelor of Science (BS), Secondary Education and Teaching
Tim Cleaveland Tim Cleaveland's The Hanover Insurance Group Experience 1991 - 1994
Job Principal Systems Analyst at Waters
Industry Medical Devices
Experience
Waters Corporation September 1999 - Present
Corporate Software 1998 - 1999
Fidelity Investments 1997 - 1998
National Grid (New England Power ) 1994 - 1996
The Hanover Insurance Group 1991 - 1994
EDS Group 1987 - 1991
United States Air Force 1980 - 1987
Skills
SD, SAP, ABAP, Data Warehousing, CRM, SAP CRM, Oracle, SAP Netweaver, Databases, Microsoft SQL Server, Six Sigma, SAP Implementation, ERP, Online Advertising, Social Media Marketing, Entrepreneurship, E-commerce, Requirements Analysis
Education
Clark University
Southern Illinois University, Carbondale
University of Illinois at Urbana-Champaign
Waters Corporation September 1999 - Present
Corporate Software 1998 - 1999
Fidelity Investments 1997 - 1998
National Grid (New England Power ) 1994 - 1996
The Hanover Insurance Group 1991 - 1994
EDS Group 1987 - 1991
United States Air Force 1980 - 1987
Skills
SD, SAP, ABAP, Data Warehousing, CRM, SAP CRM, Oracle, SAP Netweaver, Databases, Microsoft SQL Server, Six Sigma, SAP Implementation, ERP, Online Advertising, Social Media Marketing, Entrepreneurship, E-commerce, Requirements Analysis
Education
Clark University
Southern Illinois University, Carbondale
University of Illinois at Urbana-Champaign
Theresa Parsons, CPCU, CIC, AU Theresa Parsons, CPCU, CIC, AU's The Hanover Insurance Group Experience January 1978 - May 2009
Job Assistant Director of Commercial Underwriting at Pioneer State Mutual
Industry Insurance
Experience
Pioneer State Mutual May 2009 - Present
The Hanover Insurance Group January 1978 - May 2009
Skills
Underwriting, Property & Casualty..., Casualty, General Insurance, Commercial Insurance, General Liability, Liability, Insurance, Workers Compensation, Building Relationships, Commercial Lines, Inland Marine, Umbrella Insurance, Legal Liability, Employment Practices..., D&O, Casualty Insurance
Education
Central Michigan University 1974 — 1978
Bachelor of Science, Health Education
Fowlerville High School 1970 — 1974
Pioneer State Mutual May 2009 - Present
The Hanover Insurance Group January 1978 - May 2009
Skills
Underwriting, Property & Casualty..., Casualty, General Insurance, Commercial Insurance, General Liability, Liability, Insurance, Workers Compensation, Building Relationships, Commercial Lines, Inland Marine, Umbrella Insurance, Legal Liability, Employment Practices..., D&O, Casualty Insurance
Education
Central Michigan University 1974 — 1978
Bachelor of Science, Health Education
Fowlerville High School 1970 — 1974
Patricia Hassett Patricia Hassett's The Hanover Insurance Group Experience April 1994 - March 2008
Job Channel Market Manager at Electric Insurance Company
Industry Insurance
Experience
Electric Insurance Company March 2008 - Present
The Hanover Insurance Group April 1994 - March 2008
Allmerica Financial Corporation 1999 - 2008
Hanover Insurance (formerly Allmerica Financial & State Mutual) 1994 - 2008
Skills
Marketing, Process Improvement, Email Marketing, Marketing Communications, Business Analysis, Account Management, General Insurance, Project Management, Leadership, Employee Benefits, Marketing Strategy, New Business Development, Casualty, Management, Analysis, Strategy, Property & Casualty..., Casualty Insurance
Education
Smith College 1985 — 1989
BA, Anthropology/Art History
Clark University 2003 — 2006
MSPC, Marketing Communications
American Institute For Chartered Property Casualty Underwriters
Certificate in General Insurance
Health Insurance Institute of America
Managed Healthcare Professional, Health Insurance
Electric Insurance Company March 2008 - Present
The Hanover Insurance Group April 1994 - March 2008
Allmerica Financial Corporation 1999 - 2008
Hanover Insurance (formerly Allmerica Financial & State Mutual) 1994 - 2008
Skills
Marketing, Process Improvement, Email Marketing, Marketing Communications, Business Analysis, Account Management, General Insurance, Project Management, Leadership, Employee Benefits, Marketing Strategy, New Business Development, Casualty, Management, Analysis, Strategy, Property & Casualty..., Casualty Insurance
Education
Smith College 1985 — 1989
BA, Anthropology/Art History
Clark University 2003 — 2006
MSPC, Marketing Communications
American Institute For Chartered Property Casualty Underwriters
Certificate in General Insurance
Health Insurance Institute of America
Managed Healthcare Professional, Health Insurance
Kyle Cannon, CPA's The Hanover Insurance Group Experience December 2011 - May 2012
Job Audit Senior at Deloitte
Industry Accounting
Experience
Deloitte August 2012 - Present
The Hanover Insurance Group December 2011 - May 2012
Deloitte June 2011 - August 2011
Cannon Custom Exteriors January 2003 - January 2009
Pralines Café January 2006 - April 2008
Skills
Hyperion Enterprise, External Audit, Word, Microsoft Excel, Auditing, Financial Analysis, Financial Reporting, Excel, PowerPoint, Microsoft Office, Visio, Access, Big 4, Financial Statement..., PCAOB standards, Auditing Standards, Controls Assessment, Carpentry, Financial Accounting, US GAAP, SEC filings, GAAP, Time Management, Financial Audits
Education
College of the Holy Cross 2008 — 2012
Bachelor of Arts, Accounting
College of the Holy Cross 2008 — 2012
Bachelor of Arts, Economics Accounting Major
Choate Rosemary Hall 2007 — 2008
Certificate of Studies
Southington High School 2003 — 2007
High School Diploma
Deloitte August 2012 - Present
The Hanover Insurance Group December 2011 - May 2012
Deloitte June 2011 - August 2011
Cannon Custom Exteriors January 2003 - January 2009
Pralines Café January 2006 - April 2008
Skills
Hyperion Enterprise, External Audit, Word, Microsoft Excel, Auditing, Financial Analysis, Financial Reporting, Excel, PowerPoint, Microsoft Office, Visio, Access, Big 4, Financial Statement..., PCAOB standards, Auditing Standards, Controls Assessment, Carpentry, Financial Accounting, US GAAP, SEC filings, GAAP, Time Management, Financial Audits
Education
College of the Holy Cross 2008 — 2012
Bachelor of Arts, Accounting
College of the Holy Cross 2008 — 2012
Bachelor of Arts, Economics Accounting Major
Choate Rosemary Hall 2007 — 2008
Certificate of Studies
Southington High School 2003 — 2007
High School Diploma
Michael Saner AIC, MSPC Michael Saner AIC, MSPC's The Hanover Insurance Group Experience February 2004 - July 2012
Job Claims Team Manager at Liberty Mutual Insurance
Industry Insurance
Experience
Liberty Mutual Insurance July 2012 - Present
The Hanover Insurance Group February 2004 - July 2012
Skills
Management, Claims Management, Property & Casualty..., AIC, Insurance, Claim, Liability, Negotiation, Claims Handling, Claims Investigations
Education
Clark University 1999 — 2001
Master's of Science in Human Resource Management
Worcester State College 1995 — 1999
Bachelor's degree, Communication, General
Liberty Mutual Insurance July 2012 - Present
The Hanover Insurance Group February 2004 - July 2012
Skills
Management, Claims Management, Property & Casualty..., AIC, Insurance, Claim, Liability, Negotiation, Claims Handling, Claims Investigations
Education
Clark University 1999 — 2001
Master's of Science in Human Resource Management
Worcester State College 1995 — 1999
Bachelor's degree, Communication, General
Alberto Huaman's The Hanover Insurance Group Experience April 2004 - August 2006
Job Middle School Teacher at Worcester Public Schools
Industry Primary/Secondary Education
Experience
Worcester Public Schools August 2014 - Present
Worcester Public Schools October 2009 - Present
Consumer United April 2013 - October 2013
Charter Communications August 2009 - April 2013
Clark University August 2006 - May 2008
Saint Gobain Weber S.A. January 2008 - April 2008
The Hanover Insurance Group April 2004 - August 2006
Skills
Risk Management..., Language Services, Project Coordination, Focus Groups, Property & Casualty..., Network Administration, Management Consulting, Organizational..., Database Administration, Claim, Analysis, Insurance, Management, Marketing
Education
Clark University 2006 — 2008
Master of Business Administration (M.B.A.), Business Administration and Management, General
Worcester State University 2001 — 2003
Bachelor of Science (B.S.), Business Administration and Management, General
Unidad Educativa International School
Unidad Educativa International School
Universidad Católica de Santiago de Guayaquil
Universidad Católica de Santiago de Guayaquil
Worcester Public Schools August 2014 - Present
Worcester Public Schools October 2009 - Present
Consumer United April 2013 - October 2013
Charter Communications August 2009 - April 2013
Clark University August 2006 - May 2008
Saint Gobain Weber S.A. January 2008 - April 2008
The Hanover Insurance Group April 2004 - August 2006
Skills
Risk Management..., Language Services, Project Coordination, Focus Groups, Property & Casualty..., Network Administration, Management Consulting, Organizational..., Database Administration, Claim, Analysis, Insurance, Management, Marketing
Education
Clark University 2006 — 2008
Master of Business Administration (M.B.A.), Business Administration and Management, General
Worcester State University 2001 — 2003
Bachelor of Science (B.S.), Business Administration and Management, General
Unidad Educativa International School
Unidad Educativa International School
Universidad Católica de Santiago de Guayaquil
Universidad Católica de Santiago de Guayaquil
Scott Toth, MBA. PMP's The Hanover Insurance Group Experience June 2012 - June 2014
Job Director, Project and Operational Performance at The TJX Companies, Inc.
Industry Information Technology and Services
Experience
The TJX Companies, Inc. June 2014 - Present
The Hanover Insurance Group June 2012 - June 2014
Polycom January 2011 - June 2012
Staples Inc. June 2010 - 2011
Monster February 2007 - 2010
Fidelity Investments June 2006 - 2007
Fidelity Investments March 2004 - May 2006
Fidelity Investments August 2002 - March 2004
Fidelity Investments October 1998 - July 2002
Fidelity Investments September 1996 - October 1998
Skills
PMO, Project Management, Process Improvement, Project Portfolio..., Program Management, Product Management, Cross-functional Team..., Project Planning, Business Process..., Vendor Management, Business Analysis, ITIL, Resource Management, Strategy, SDLC, Requirements Gathering, Business Requirements, PMP, Quality Assurance, Software Project..., Outsourcing, MS Project, Change Management, Product Marketing, Customer Service, CRM, Product Development, Team Leadership, Global Management, International Project..., Agile Project Management, Virtual Teams, Six Sigma, MBA Finance, GTM, Infrastructure Projects, PMI, Issues Management, Project Implementation, Conflict Management, Sales Support, Strategy Development, Business Reviews, Global Marketing, Global Operations, Client Communications, Team Motivator, Talent Developer, People Management
Education
Clark University 1998 — 2000
MBA, Finance concentration
Shrewsbury High School
Stonehill College
BS, Finance
The TJX Companies, Inc. June 2014 - Present
The Hanover Insurance Group June 2012 - June 2014
Polycom January 2011 - June 2012
Staples Inc. June 2010 - 2011
Monster February 2007 - 2010
Fidelity Investments June 2006 - 2007
Fidelity Investments March 2004 - May 2006
Fidelity Investments August 2002 - March 2004
Fidelity Investments October 1998 - July 2002
Fidelity Investments September 1996 - October 1998
Skills
PMO, Project Management, Process Improvement, Project Portfolio..., Program Management, Product Management, Cross-functional Team..., Project Planning, Business Process..., Vendor Management, Business Analysis, ITIL, Resource Management, Strategy, SDLC, Requirements Gathering, Business Requirements, PMP, Quality Assurance, Software Project..., Outsourcing, MS Project, Change Management, Product Marketing, Customer Service, CRM, Product Development, Team Leadership, Global Management, International Project..., Agile Project Management, Virtual Teams, Six Sigma, MBA Finance, GTM, Infrastructure Projects, PMI, Issues Management, Project Implementation, Conflict Management, Sales Support, Strategy Development, Business Reviews, Global Marketing, Global Operations, Client Communications, Team Motivator, Talent Developer, People Management
Education
Clark University 1998 — 2000
MBA, Finance concentration
Shrewsbury High School
Stonehill College
BS, Finance
Jennifer Struk's The Hanover Insurance Group Experience Financial AnalystThe Hanover GroupMarch 2004 - July 2009
Job Customer Service Team Lead
Industry Insurance
Experience
The Hanover Insurance Group Financial AnalystThe Hanover GroupMarch 2004 - July 2009
Education
Cleary University 2006 — 2009
Bachelors in Business Management, Business, Management, Marketing, and Related Support Services
The Hanover Insurance Group Financial AnalystThe Hanover GroupMarch 2004 - July 2009
Education
Cleary University 2006 — 2009
Bachelors in Business Management, Business, Management, Marketing, and Related Support Services
Dena Bachman's The Hanover Insurance Group Experience 2002 - 2004
Job Advertising Project Manager
Industry Information Technology and Services
Experience
FEN October 2013 - Present
Pearson plc August 2013 - Present
Pearson October 2008 - August 2013
Computer Sciences Corporation February 2008 - October 2008
Homesite Insurance 2006 - 2008
Pearson North America 2004 - 2005
The Hanover Insurance Group 2002 - 2004
Skills
Agile Methodologies, SDLC, Vendor Management, SharePoint, Business Analysis, Software Project..., Requirements Analysis, Scrum, SQL, XML, IT Strategy, Integration, Microsoft SQL Server, Enterprise Architecture, SOA, Project Management, Software Development, Program Management, Visio, PMO, Product Management, Agile Project Management, Enterprise Software, Testing
Education
Clark University
Master of Business Administration (M.B.A.)
Birkbeck College, University of London
International Business
Wayland Academy
FEN October 2013 - Present
Pearson plc August 2013 - Present
Pearson October 2008 - August 2013
Computer Sciences Corporation February 2008 - October 2008
Homesite Insurance 2006 - 2008
Pearson North America 2004 - 2005
The Hanover Insurance Group 2002 - 2004
Skills
Agile Methodologies, SDLC, Vendor Management, SharePoint, Business Analysis, Software Project..., Requirements Analysis, Scrum, SQL, XML, IT Strategy, Integration, Microsoft SQL Server, Enterprise Architecture, SOA, Project Management, Software Development, Program Management, Visio, PMO, Product Management, Agile Project Management, Enterprise Software, Testing
Education
Clark University
Master of Business Administration (M.B.A.)
Birkbeck College, University of London
International Business
Wayland Academy
Kathy DeTroyer's The Hanover Insurance Group Experience August 2009 - February 2011
Job Inside Sales Representative
Industry Information Technology and Services
Experience
Mortgage Builder Software August 2015 - Present
Informatics Corporation of America November 2014 - April 2015
Mortgage Builder Software March 2013 - November 2014
Medicity July 2012 - April 2013
Medicity, Inc February 2012 - July 2012
Visionary Medical Systems February 2011 - August 2011
The Hanover Insurance Group August 2009 - February 2011
State Farm Agency - Jim Hall January 2002 - January 2009
Secura Insurance Company January 1996 - January 1998
Citizens Insurance Company January 1994 - January 1996
Skills
Customer Service, Sales, Salesforce.com, Underwriting, Insurance, Call Center, Licensed Property &..., Licensed Life Insurance..., Licensed Life & Health..., Software Implementation, Call Centers, Customer Retention, Selling, Commercial Insurance, Customer Satisfaction, Cold Calling, New Business Development, CRM
Education
State of Michigan Insurance Institute
Bachelor of Science, Business Management
Cleary University 1993 — 1995
Bachelor, Business Management
Insurance Institute of America
Agents License, Insurance
Lake Superior State University 1982 — 1984
General Studies
Mortgage Builder Software August 2015 - Present
Informatics Corporation of America November 2014 - April 2015
Mortgage Builder Software March 2013 - November 2014
Medicity July 2012 - April 2013
Medicity, Inc February 2012 - July 2012
Visionary Medical Systems February 2011 - August 2011
The Hanover Insurance Group August 2009 - February 2011
State Farm Agency - Jim Hall January 2002 - January 2009
Secura Insurance Company January 1996 - January 1998
Citizens Insurance Company January 1994 - January 1996
Skills
Customer Service, Sales, Salesforce.com, Underwriting, Insurance, Call Center, Licensed Property &..., Licensed Life Insurance..., Licensed Life & Health..., Software Implementation, Call Centers, Customer Retention, Selling, Commercial Insurance, Customer Satisfaction, Cold Calling, New Business Development, CRM
Education
State of Michigan Insurance Institute
Bachelor of Science, Business Management
Cleary University 1993 — 1995
Bachelor, Business Management
Insurance Institute of America
Agents License, Insurance
Lake Superior State University 1982 — 1984
General Studies
Anna Marie Andrew CPPB, C.P.M., A.P.P.'s The Hanover Insurance Group Experience 1987 - 1997
Job Contracting Officer at Oakland Schools
Industry Primary/Secondary Education
Experience
Oakland Schools March 2007 - Present
Crain Communications April 2006 - March 2007
Pfizer 2005 - 2006
Amerisure 1999 - 2005
Mercy Health Services 1997 - 1999
Domino's Pizza 1996 - 1997
The Hanover Insurance Group 1987 - 1997
The Hanover Insurance Group 1987 - 1997
Skills
Process Improvement
Education
Cleary University 2003 — 2005
Oakland Schools March 2007 - Present
Crain Communications April 2006 - March 2007
Pfizer 2005 - 2006
Amerisure 1999 - 2005
Mercy Health Services 1997 - 1999
Domino's Pizza 1996 - 1997
The Hanover Insurance Group 1987 - 1997
The Hanover Insurance Group 1987 - 1997
Skills
Process Improvement
Education
Cleary University 2003 — 2005
Cloretta Frazier's The Hanover Insurance Group Experience October 2009 - December 2011
Job Research Development
Industry Facilities Services
Experience
Elohim Cleaning Contractors Inc. March 2012 - Present
The Hanover Insurance Group October 2009 - December 2011
GECO April 2000 - October 2009
Skills
Property & Casualty..., Claim, Insurance, Commercial Insurance, Liability, General Insurance, Workers Compensation, Disability Insurance, Casualty, Legal Liability, Employee Benefits, Customer Service, Compliance, Research Development, Procurement, Government Procurement
Education
Central Piedmont Community College
Business, Management, Marketing, and Related Support Services
Elohim Cleaning Contractors Inc. March 2012 - Present
The Hanover Insurance Group October 2009 - December 2011
GECO April 2000 - October 2009
Skills
Property & Casualty..., Claim, Insurance, Commercial Insurance, Liability, General Insurance, Workers Compensation, Disability Insurance, Casualty, Legal Liability, Employee Benefits, Customer Service, Compliance, Research Development, Procurement, Government Procurement
Education
Central Piedmont Community College
Business, Management, Marketing, and Related Support Services
Caroline Rand's The Hanover Insurance Group Experience November 2011 - June 2013
Job
Industry Financial Services
Experience
CVS Caremark Corporation April 2014 - Present
Acquia August 2013 - April 2014
The Hanover Insurance Group November 2011 - June 2013
Fidelity Investments 2006 - 2011
Skills
Financial Analysis, Analysis, Insurance, Access, Risk Management, Data Analysis, Financial Modeling, Process Improvement, MS Excel Pivot Tables, Property & Casualty..., Business Analysis, Strategic Financial..., Essbase, Data Modeling, Retirement, Microsoft Excel, Finance, Analytics, Forecasting, Strategy, Business Process...
Education
Clark University 2010 — 2015
Master of Business Administration (MBA), Dual Concentration: Finance and Management
Plymouth State University 2000 — 2004
BS, Mathematics
CVS Caremark Corporation April 2014 - Present
Acquia August 2013 - April 2014
The Hanover Insurance Group November 2011 - June 2013
Fidelity Investments 2006 - 2011
Skills
Financial Analysis, Analysis, Insurance, Access, Risk Management, Data Analysis, Financial Modeling, Process Improvement, MS Excel Pivot Tables, Property & Casualty..., Business Analysis, Strategic Financial..., Essbase, Data Modeling, Retirement, Microsoft Excel, Finance, Analytics, Forecasting, Strategy, Business Process...
Education
Clark University 2010 — 2015
Master of Business Administration (MBA), Dual Concentration: Finance and Management
Plymouth State University 2000 — 2004
BS, Mathematics
Valerie Baldus's The Hanover Insurance Group Experience January 2010 - Present
Job Director, Commercial Lines Operations
Industry Insurance
Experience
The Hanover Insurance Group January 2010 - Present
The Hanover Insurance Group May 1990 - Present
Skills
Process Improvement, SDLC, Vendor Management, Insurance, Program Management, Business Analysis, Requirements Gathering, Management, PMO, PMP, Project Portfolio..., Quality Assurance, Risk Management, Requirements Analysis, Business Process..., Leadership
Education
Central Michigan University 1980 — 1985
BSBA, Mngt Information Systems, Personnel Mngt, Accounting
The Hanover Insurance Group January 2010 - Present
The Hanover Insurance Group May 1990 - Present
Skills
Process Improvement, SDLC, Vendor Management, Insurance, Program Management, Business Analysis, Requirements Gathering, Management, PMO, PMP, Project Portfolio..., Quality Assurance, Risk Management, Requirements Analysis, Business Process..., Leadership
Education
Central Michigan University 1980 — 1985
BSBA, Mngt Information Systems, Personnel Mngt, Accounting
Doreen Giard's The Hanover Insurance Group Experience 1988 - 1991
Job Implementation Project CoordinatorAcademics at Senior Systems, Inc
Industry Consumer Services
Experience
Senior Systems, Inc December 2012 - Present
Wakefield Sports & Fitness September 2005 - October 2010
Northbridge Public Schools 1998 - 2005
The Hanover Insurance Group 1988 - 1991
Zayre Stores Corporation 1984 - 1988
Zayre 1984 - 1988
Thom Mcan Shoe, Inc 1981 - 1984
Skills
Project Management, Customer Service..., Creative Problem Solving, Collaborative Problem..., Data Analysis, Business Process..., Business Process Design, Customer Service, Software Documentation, SQL, Management, Databases, Business Analysis, Microsoft Office, Team Building, Training, SharePoint, Analysis, SDLC
Education
Clark University 1992 — 1994
MBA
Clark University 1992 — 1994
BSBA, Management Information Systems
Senior Systems, Inc December 2012 - Present
Wakefield Sports & Fitness September 2005 - October 2010
Northbridge Public Schools 1998 - 2005
The Hanover Insurance Group 1988 - 1991
Zayre Stores Corporation 1984 - 1988
Zayre 1984 - 1988
Thom Mcan Shoe, Inc 1981 - 1984
Skills
Project Management, Customer Service..., Creative Problem Solving, Collaborative Problem..., Data Analysis, Business Process..., Business Process Design, Customer Service, Software Documentation, SQL, Management, Databases, Business Analysis, Microsoft Office, Team Building, Training, SharePoint, Analysis, SDLC
Education
Clark University 1992 — 1994
MBA
Clark University 1992 — 1994
BSBA, Management Information Systems
Timothy Tilford's The Hanover Insurance Group Experience 1987 - 1998
Job Systems Engineer at Jackson National Life
Industry Financial Services
Experience
Jackson National Life February 1998 - Present
Citizens Property Insurance January 1987 - February 1998
The Hanover Insurance Group 1987 - 1998
Skills
Unix, SQL, Java Enterprise Edition, Java, DB2, XML, Unix Shell Scripting, JavaScript, IBM Debugger, MS VC++, COBOL, Fileaid, StarTeam, SPUFI
Education
Michigan State University 1987 — 1990
Worked on MBA, but didn't complete, Finance, General
Central Michigan University 1978 — 1981
Bachelor's degree, Management Information Systems
Jackson National Life February 1998 - Present
Citizens Property Insurance January 1987 - February 1998
The Hanover Insurance Group 1987 - 1998
Skills
Unix, SQL, Java Enterprise Edition, Java, DB2, XML, Unix Shell Scripting, JavaScript, IBM Debugger, MS VC++, COBOL, Fileaid, StarTeam, SPUFI
Education
Michigan State University 1987 — 1990
Worked on MBA, but didn't complete, Finance, General
Central Michigan University 1978 — 1981
Bachelor's degree, Management Information Systems
Alexander Kotowski's The Hanover Insurance Group Experience 2009 - October 2010
Job Employee Benefit Consultant
Industry Insurance
Experience
Plante Moran September 2011 - Present
Meadowbrook Insurance Group November 2010 - September 2011
The Hanover Insurance Group 2009 - October 2010
Education
Central Michigan University 2004 — 2008
B.S., Actuarial Science/Statistics
Plante Moran September 2011 - Present
Meadowbrook Insurance Group November 2010 - September 2011
The Hanover Insurance Group 2009 - October 2010
Education
Central Michigan University 2004 — 2008
B.S., Actuarial Science/Statistics
Amorino Lynn's The Hanover Insurance Group Experience 1990 - 2003
Job Senior Workers' Compensation Adjuster at Westfield Insurance Company
Industry Insurance
Experience
Westfield Insurance Company March 2012 - Present
Comp One Administrators October 2010 - January 2012
Accident Fund Insurance Company of America August 2007 - October 2010
Michigan Millers Mutual Insurance Company June 2003 - August 2007
Citizens Insurance Company of America January 1990 - January 2003
The Hanover Insurance Group 1990 - 2003
Skills
Various insurance..., Microsoft Works, Word, Excel, Outlook, Team Leadership, Social Media, Negotiation, Customer Service, Insurance, Microsoft Excel, Legal Liability, Microsoft Word, Claim, Claim Investigation, Workers Compensation, Healthcare, Workers' Compensation..., Liability, Claims Handling
Education
Central Michigan University 1984 — 1988
Bachelor of Science, Double Major: Criminal Justice & Psychology
Central Michigan University
Bachelor of Science Degree, Criminal Justice & Psychology
Westfield Insurance Company March 2012 - Present
Comp One Administrators October 2010 - January 2012
Accident Fund Insurance Company of America August 2007 - October 2010
Michigan Millers Mutual Insurance Company June 2003 - August 2007
Citizens Insurance Company of America January 1990 - January 2003
The Hanover Insurance Group 1990 - 2003
Skills
Various insurance..., Microsoft Works, Word, Excel, Outlook, Team Leadership, Social Media, Negotiation, Customer Service, Insurance, Microsoft Excel, Legal Liability, Microsoft Word, Claim, Claim Investigation, Workers Compensation, Healthcare, Workers' Compensation..., Liability, Claims Handling
Education
Central Michigan University 1984 — 1988
Bachelor of Science, Double Major: Criminal Justice & Psychology
Central Michigan University
Bachelor of Science Degree, Criminal Justice & Psychology
Patrick Haskins's The Hanover Insurance Group Experience March 2011 - October 2011
Job at EMC Corp
Industry Information Technology and Services
Experience
EMC June 2012 - Present
Omgeo October 2011 - June 2012
The Hanover Insurance Group March 2011 - October 2011
EMC May 2008 - March 2011
TRO Jung Brannen May 2007 - August 2007
Skills
Citrix, Windows Server 2008, ITIL, VMware, Windows Server, Citrix Metaframe, vSphere, Virtualization, Active Directory, Windows, Troubleshooting, Security, System Administration, Information Technology, Technical Support, Cloud Computing, Information Security, Servers, VMware Infrastructure, IT Operations, Networking, Infrastructure, Business Continuity, Disaster Recovery
Education
Global Knowledge Training Event (Q6UJ9053608I)
D'Amore-McKim School of Business at Northeastern University 2014 — 2015
Graduate Certificate in Business Administration
Clark University 2008 — 2010
Master of Science, Information Technology
Juniata College 2004 — 2008
BS, Information Technology
EMC June 2012 - Present
Omgeo October 2011 - June 2012
The Hanover Insurance Group March 2011 - October 2011
EMC May 2008 - March 2011
TRO Jung Brannen May 2007 - August 2007
Skills
Citrix, Windows Server 2008, ITIL, VMware, Windows Server, Citrix Metaframe, vSphere, Virtualization, Active Directory, Windows, Troubleshooting, Security, System Administration, Information Technology, Technical Support, Cloud Computing, Information Security, Servers, VMware Infrastructure, IT Operations, Networking, Infrastructure, Business Continuity, Disaster Recovery
Education
Global Knowledge Training Event (Q6UJ9053608I)
D'Amore-McKim School of Business at Northeastern University 2014 — 2015
Graduate Certificate in Business Administration
Clark University 2008 — 2010
Master of Science, Information Technology
Juniata College 2004 — 2008
BS, Information Technology
Erion Kodra's The Hanover Insurance Group Experience August 2011 - Present
Job Senior Analyst, Market Consolidation, at The Hanover Insurance Group
Industry Insurance
Experience
The Hanover Insurance Group August 2011 - Present
OneBeacon Insurance January 2007 - July 2011
MEM Connections, Inc. March 2005 - April 2011
Sundance/Newbridge Educational Publishing December 2005 - December 2006
PFPC March 2000 - December 2005
Family Pharmacy, Inc. 2004 - 2004
Skills
Excel, Financial Analysis, Financial Reporting, Budgeting, Access, Insurance, Process Improvement, Financial Modeling, Accounting, SOX, Forecasting, Data Analysis, Outlook, Analysis, Bloomberg, Lotus Notes, Sarbanes-Oxley Act, Budgets, Microsoft Excel, Risk Management, Investments, Finance
Education
Clark University 2000 — 2001
MBA, Finance
Clark University 1998 — 2000
Bachelor, Economics
American College of Thessaloniki 1994 — 1997
Associate, Business
The Hanover Insurance Group August 2011 - Present
OneBeacon Insurance January 2007 - July 2011
MEM Connections, Inc. March 2005 - April 2011
Sundance/Newbridge Educational Publishing December 2005 - December 2006
PFPC March 2000 - December 2005
Family Pharmacy, Inc. 2004 - 2004
Skills
Excel, Financial Analysis, Financial Reporting, Budgeting, Access, Insurance, Process Improvement, Financial Modeling, Accounting, SOX, Forecasting, Data Analysis, Outlook, Analysis, Bloomberg, Lotus Notes, Sarbanes-Oxley Act, Budgets, Microsoft Excel, Risk Management, Investments, Finance
Education
Clark University 2000 — 2001
MBA, Finance
Clark University 1998 — 2000
Bachelor, Economics
American College of Thessaloniki 1994 — 1997
Associate, Business
Nelson Knill, CFP®'s The Hanover Insurance Group Experience November 2010 - August 2013
Job Paraplanner and CERTIFIED FINANCIAL PLANNER™ professional at OsborneKlein, Ameriprise Financial Services, Inc.
Industry Financial Services
Experience
OsborneKlein, Ameriprise Financial Services, Inc. May 2014 - Present
OsborneKlein, Ameriprise Financial Services, Inc. August 2013 - May 2014
The Hanover Insurance Group November 2010 - August 2013
Northwestern Mutual January 2010 - November 2010
Skills
Certified Financial..., Investment Advisory, Life Insurance, Insurance, Property & Casualty..., Finance, General Insurance, Liability, Call Centers, Health Insurance, Customer Service, Risk Management, Claims Management, Sales, Microsoft Excel, Access, Account Management, Relationship Management, Investments, Personal Financial..., Strategic Financial..., Financial Services, Series 7, Series 66, One Hell of a Model...
Education
Central Michigan University 2008 — 2010
Bachelor of Business Administration (BBA), Personal Financial Planning
Gladwin
OsborneKlein, Ameriprise Financial Services, Inc. May 2014 - Present
OsborneKlein, Ameriprise Financial Services, Inc. August 2013 - May 2014
The Hanover Insurance Group November 2010 - August 2013
Northwestern Mutual January 2010 - November 2010
Skills
Certified Financial..., Investment Advisory, Life Insurance, Insurance, Property & Casualty..., Finance, General Insurance, Liability, Call Centers, Health Insurance, Customer Service, Risk Management, Claims Management, Sales, Microsoft Excel, Access, Account Management, Relationship Management, Investments, Personal Financial..., Strategic Financial..., Financial Services, Series 7, Series 66, One Hell of a Model...
Education
Central Michigan University 2008 — 2010
Bachelor of Business Administration (BBA), Personal Financial Planning
Gladwin
Abel Travis, MBA's The Hanover Insurance Group Experience July 2015 - Present
Job Assistant Vice President, Commercial Lines Product Management at The Hanover Insurance Group
Industry Insurance
Experience
The Hanover Insurance Group July 2015 - Present
IDT911 January 2015 - July 2015
The Hanover Insurance Group December 2011 - January 2015
Chubb June 2011 - November 2011
Travelers January 2008 - June 2011
Travelers Insurance April 2007 - January 2008
The Hartford January 2004 - April 2007
Skills
Insurance, Casualty, Product Management, Strategy, Business, Property & Casualty..., Underwriting, Legal Liability, Liability, Workers Compensation, Commercial Lines, Commercial Insurance, Umbrella Insurance, Reinsurance, Excess, Analysis, General Insurance, Claims Management, Business Analysis, Financial Analysis, Pricing, Risk Management, Financial Services, Claim, Process Improvement, Financial Risk, Inland Marine, Employment Practices..., Professional Liability, Brokers, Liability Analysis, Management, Leadership, Casualty Insurance
Education
Long Island University, C.W. Post Campus 2007 — 2009
MBA, Finance & Entrepreneurship Management
Clarkson University 2000 — 2004
BS Finance & Economics, Finance & Economics
University of Bradford 2002 — 2003
International Finance, International Finance
The Hanover Insurance Group July 2015 - Present
IDT911 January 2015 - July 2015
The Hanover Insurance Group December 2011 - January 2015
Chubb June 2011 - November 2011
Travelers January 2008 - June 2011
Travelers Insurance April 2007 - January 2008
The Hartford January 2004 - April 2007
Skills
Insurance, Casualty, Product Management, Strategy, Business, Property & Casualty..., Underwriting, Legal Liability, Liability, Workers Compensation, Commercial Lines, Commercial Insurance, Umbrella Insurance, Reinsurance, Excess, Analysis, General Insurance, Claims Management, Business Analysis, Financial Analysis, Pricing, Risk Management, Financial Services, Claim, Process Improvement, Financial Risk, Inland Marine, Employment Practices..., Professional Liability, Brokers, Liability Analysis, Management, Leadership, Casualty Insurance
Education
Long Island University, C.W. Post Campus 2007 — 2009
MBA, Finance & Entrepreneurship Management
Clarkson University 2000 — 2004
BS Finance & Economics, Finance & Economics
University of Bradford 2002 — 2003
International Finance, International Finance
Abby Locke's The Hanover Insurance Group Experience March 2010 - May 2013
Job Commercial Lines Coding Specialist
Industry Insurance
Experience
Foster Parrots & New England Exotic Wildlife Sanctuary February 2014 - Present
The Hanover Insurance Group March 2010 - May 2013
EFI January 2010 - March 2010
Grynn & Barrett Studios August 2009 - November 2009
Clark University January 2008 - August 2009
Skills
Data Entry, Photography, Customer Service, Outlook, Data Analysis, Microsoft Excel, Access, Microsoft Office, Software Documentation, PowerPoint, Microsoft Word, Training, Process Improvement, Time Management
Education
Clark University 2005 — 2009
Bachelors, Sociology; Minor in International Development and Social Change
Foster Parrots & New England Exotic Wildlife Sanctuary February 2014 - Present
The Hanover Insurance Group March 2010 - May 2013
EFI January 2010 - March 2010
Grynn & Barrett Studios August 2009 - November 2009
Clark University January 2008 - August 2009
Skills
Data Entry, Photography, Customer Service, Outlook, Data Analysis, Microsoft Excel, Access, Microsoft Office, Software Documentation, PowerPoint, Microsoft Word, Training, Process Improvement, Time Management
Education
Clark University 2005 — 2009
Bachelors, Sociology; Minor in International Development and Social Change
Shruti N's The Hanover Insurance Group Experience October 2004 - August 2005
Job Sr Business Analyst
Industry Information Technology and Services
Experience
State Compensation Insurance Fund April 2013 - Present
JP Morgan Chase August 2010 - 2013
Northwestern Mutual February 2008 - August 2010
The Hanover Insurance Group October 2004 - August 2005
Skills
Bloomberg, Business Analysis, Requirements Gathering, SDLC, Analysis, Process Improvement, Visio, Financial Modeling, Vendor Management, Financial Analysis, Bloomberg Terminal, Fixed Income, Project Management, Requirements Analysis, Equities, SharePoint, Competitive Analysis, Valuation, Microsoft Excel, Business Requirements, MS Project, Quality Center, Agile Methodologies, Waterfall, Business Process, Data Analysis, Risk Management, User Acceptance Testing, Banking
Education
Clark University 2005 — 2007
MBA, Finance
State Compensation Insurance Fund April 2013 - Present
JP Morgan Chase August 2010 - 2013
Northwestern Mutual February 2008 - August 2010
The Hanover Insurance Group October 2004 - August 2005
Skills
Bloomberg, Business Analysis, Requirements Gathering, SDLC, Analysis, Process Improvement, Visio, Financial Modeling, Vendor Management, Financial Analysis, Bloomberg Terminal, Fixed Income, Project Management, Requirements Analysis, Equities, SharePoint, Competitive Analysis, Valuation, Microsoft Excel, Business Requirements, MS Project, Quality Center, Agile Methodologies, Waterfall, Business Process, Data Analysis, Risk Management, User Acceptance Testing, Banking
Education
Clark University 2005 — 2007
MBA, Finance
Arny Spielberg's The Hanover Insurance Group Experience 2003 - Present
Job Corporate Communications Program Manager at The Hanover Insurance Group
Industry Insurance
Experience
The Hanover Insurance Group 2003 - Present
Work on contract 2002 - 2011
CIGNA Health Care of Mass. 1996 - 2002
Jewish Geriatric Services 1995 - 1996
Carney Hospital 1993 - 1995
Hillhaven Corporation (Harrington House) 1991 - 1992
HealthPro 1989 - 1991
Bay State Savings Bank 1986 - 1989
New City Communications 1982 - 1986
Skills
Media Relations, Microsoft Office, Digital Marketing, Marketing, Internal Communications, Corporate Communications, Google Analytics, Website Development, Content Development, Fundraising, Strategic Communications, Editing, Strategic Planning, Social Networking, SEO, Insurance, Online Marketing, Web Content, Marketing Communications, Creative Direction, Public Relations, Newsletters, Advertising, Integrated Marketing, Event Planning, Project Management, Non-profits, Copywriting, Press Releases, Social Media Marketing
Education
Rowan University 1972 — 1976
Bachelor of Arts (BA), Mass Communication/Media Studies
Clark University
Master of Science, Professional Communications
The Hanover Insurance Group 2003 - Present
Work on contract 2002 - 2011
CIGNA Health Care of Mass. 1996 - 2002
Jewish Geriatric Services 1995 - 1996
Carney Hospital 1993 - 1995
Hillhaven Corporation (Harrington House) 1991 - 1992
HealthPro 1989 - 1991
Bay State Savings Bank 1986 - 1989
New City Communications 1982 - 1986
Skills
Media Relations, Microsoft Office, Digital Marketing, Marketing, Internal Communications, Corporate Communications, Google Analytics, Website Development, Content Development, Fundraising, Strategic Communications, Editing, Strategic Planning, Social Networking, SEO, Insurance, Online Marketing, Web Content, Marketing Communications, Creative Direction, Public Relations, Newsletters, Advertising, Integrated Marketing, Event Planning, Project Management, Non-profits, Copywriting, Press Releases, Social Media Marketing
Education
Rowan University 1972 — 1976
Bachelor of Arts (BA), Mass Communication/Media Studies
Clark University
Master of Science, Professional Communications
James Pendleton's The Hanover Insurance Group Experience April 2004 - August 2007
Job CFO at Green Leaf Construction
Industry Construction
Experience
Green Leaf Construction June 2014 - Present
RH White Construction August 2007 - June 2014
The Hanover Insurance Group April 2004 - August 2007
EMC September 1999 - April 2004
Liberty Mutual May 1995 - September 1999
American Ash Recycling of TN September 1993 - May 1995
Skills
Finance, Leadership, Project Planning, Forecasting, Financial Analysis, Budgets, Risk Management, Accounting, Analysis, Process Improvement, Pricing
Education
Clark University 2004 — 2009
MBA, Finance
University of Oklahoma 1985 — 1989
BBA, Finance
Green Leaf Construction June 2014 - Present
RH White Construction August 2007 - June 2014
The Hanover Insurance Group April 2004 - August 2007
EMC September 1999 - April 2004
Liberty Mutual May 1995 - September 1999
American Ash Recycling of TN September 1993 - May 1995
Skills
Finance, Leadership, Project Planning, Forecasting, Financial Analysis, Budgets, Risk Management, Accounting, Analysis, Process Improvement, Pricing
Education
Clark University 2004 — 2009
MBA, Finance
University of Oklahoma 1985 — 1989
BBA, Finance
Becky Burlingame's The Hanover Insurance Group Experience January 2007 - Present
Job Senior Market Consolidation Consultant, Personal Lines Operations
Industry Insurance
Experience
The Hanover Insurance Group January 2007 - Present
The Hanover Insurance Group December 1995 - January 2004
Education
Cleary University 1998 — 1999
Bachelor of Business Management, Business Administration and Management, General
The Hanover Insurance Group January 2007 - Present
The Hanover Insurance Group December 1995 - January 2004
Education
Cleary University 1998 — 1999
Bachelor of Business Management, Business Administration and Management, General
Donna Spears CBA, AU, CC's The Hanover Insurance Group Experience June 2004 - December 2010
Job Consultant Sr Business Analyst/QA CBA
Industry Information Technology and Services
Experience
Custom Business Solutions, Inc. September 2015 - Present
GalaxE Solutions February 2011 - April 2015
The Hanover Insurance Group June 2004 - December 2010
Skills
Property & Casualty..., Software Documentation, SDLC, Requirements Analysis, Insurance, Visio, Business Process..., Data Analysis, Functional..., Process Improvement, DB2, AS400 system, Toad 9.0, XML, Inland Marine, Health Insurance, Professional Liability, Commercial Insurance, Process Modeling, Software Engineering, Quality Center, Pegasystems PRPC, Toad, Business Requirements, Underwriting, Business Process, Systems Analysis, Data Modeling, SharePoint, General Insurance, Commercial Lines, Waterfall, Business Objects, Project Management, Workers Compensation, Business Process..., Mainframe, Functional Requirements, Microsoft SQL Server, Mortgage Banking, Agile Methodologies, Business Analysis, OneShield, AAIS, ISO, User Acceptance Testing, Requirements Gathering, Analysis, Software Project..., Vendor Management
Education
Cleary University 2000 — 2003
Bachelors
Custom Business Solutions, Inc. September 2015 - Present
GalaxE Solutions February 2011 - April 2015
The Hanover Insurance Group June 2004 - December 2010
Skills
Property & Casualty..., Software Documentation, SDLC, Requirements Analysis, Insurance, Visio, Business Process..., Data Analysis, Functional..., Process Improvement, DB2, AS400 system, Toad 9.0, XML, Inland Marine, Health Insurance, Professional Liability, Commercial Insurance, Process Modeling, Software Engineering, Quality Center, Pegasystems PRPC, Toad, Business Requirements, Underwriting, Business Process, Systems Analysis, Data Modeling, SharePoint, General Insurance, Commercial Lines, Waterfall, Business Objects, Project Management, Workers Compensation, Business Process..., Mainframe, Functional Requirements, Microsoft SQL Server, Mortgage Banking, Agile Methodologies, Business Analysis, OneShield, AAIS, ISO, User Acceptance Testing, Requirements Gathering, Analysis, Software Project..., Vendor Management
Education
Cleary University 2000 — 2003
Bachelors
Matthew Greenfield's The Hanover Insurance Group Experience August 2006 - Present
Job Liability Unit Manager at The Hanover Insurance Group
Industry Insurance
Experience
The Hanover Insurance Group August 2006 - Present
Hanover Insurance August 2007 - August 2009
Devereux 1988 - 1999
Skills
Property & Casualty..., Commercial Lines, Casualty, Claims Management, Insurance, Legal Liability, General Insurance, Claim, Litigation
Education
Clark University 2006 — 2010
B.S, Communications
The Hanover Insurance Group August 2006 - Present
Hanover Insurance August 2007 - August 2009
Devereux 1988 - 1999
Skills
Property & Casualty..., Commercial Lines, Casualty, Claims Management, Insurance, Legal Liability, General Insurance, Claim, Litigation
Education
Clark University 2006 — 2010
B.S, Communications
Abbey Schultz's The Hanover Insurance Group Experience January 2007 - January 2008
Job Claims Executive at Michigan Insurance Company
Industry Insurance
Experience
Michigan Insurance Company January 2008 - June 2012
The Hanover Insurance Group January 2007 - January 2008
The Hanover Insurance Group October 2005 - January 2007
Skills
Insurance Claims, Property & Casualty..., Insurance, Claims
Education
Central Michigan University 1998 — 2000
B.A.A., Interpersonal and Public Communication
Grand Rapids Community College 1996 — 1998
Michigan Insurance Company January 2008 - June 2012
The Hanover Insurance Group January 2007 - January 2008
The Hanover Insurance Group October 2005 - January 2007
Skills
Insurance Claims, Property & Casualty..., Insurance, Claims
Education
Central Michigan University 1998 — 2000
B.A.A., Interpersonal and Public Communication
Grand Rapids Community College 1996 — 1998
Karen Army's The Hanover Insurance Group Experience June 1998 - Present
Job Software Engineer at Hanover Insurance
Industry Insurance
Experience
The Hanover Insurance Group June 1998 - Present
National Grid 1979 - 1998
Skills
CICS, COBOL, Data Warehousing, SDLC, Systems Analysis, SQL, Requirements Analysis, Mainframe, Requirements Gathering, Oracle, Insurance, Software Development, Vendor Management, User Acceptance Testing, Java, XML, Business Analysis, Unix, TSO, DB2, Business Requirements, Syncsort, Quality Center, HTML, JCL, PL/SQL, Easytrieve, ETL, SOA, Visio, Software Project..., Toad, JavaScript, Requirements Management, Databases, Informatica, Access, PMP, Business Intelligence, IBM Mainframe, C++, Programming, Agile Methodologies, Microsoft SQL Server, Relational Databases, BAL, SharePoint, Software Documentation, Process Improvement, Database Design
Education
Clark University
The Hanover Insurance Group June 1998 - Present
National Grid 1979 - 1998
Skills
CICS, COBOL, Data Warehousing, SDLC, Systems Analysis, SQL, Requirements Analysis, Mainframe, Requirements Gathering, Oracle, Insurance, Software Development, Vendor Management, User Acceptance Testing, Java, XML, Business Analysis, Unix, TSO, DB2, Business Requirements, Syncsort, Quality Center, HTML, JCL, PL/SQL, Easytrieve, ETL, SOA, Visio, Software Project..., Toad, JavaScript, Requirements Management, Databases, Informatica, Access, PMP, Business Intelligence, IBM Mainframe, C++, Programming, Agile Methodologies, Microsoft SQL Server, Relational Databases, BAL, SharePoint, Software Documentation, Process Improvement, Database Design
Education
Clark University
Mark Taronas's The Hanover Insurance Group Experience May 1979 - Present
Job Solutions Architect at The Hanover Insurance Group
Industry Information Technology and Services
Experience
The Hanover Insurance Group May 1979 - Present
Skills
SQL*Plus, Oracle, DB2, PL/SQL, SQL Server, Access, Oneshield, Toad
Education
Clark University
BA, Economics
The Hanover Insurance Group May 1979 - Present
Skills
SQL*Plus, Oracle, DB2, PL/SQL, SQL Server, Access, Oneshield, Toad
Education
Clark University
BA, Economics
Jason Minck's The Hanover Insurance Group Experience July 2000 - April 2001
Job Experienced Sales and Service Representative
Industry Accounting
Experience
Washington State Department of Social and Health Services (DSHS) September 2014 - Present
Internal Revenue Service October 2010 - January 2015
Charter Communications June 2006 - July 2009
Gordon's Jewelers October 2005 - June 2006
Interstate Connections March 2005 - September 2005
Qwest Communications June 2002 - August 2004
J Jewelers October 1993 - November 2003
The Hanover Insurance Group July 2000 - April 2001
Skills
Accounting, Accounts Payable, Analysis, Budgets, Call Centers, Customer Satisfaction, Customer Service, Finance, Invoicing, Management, Sales, Telecommunications, Time Management, Accounts Receivable
Education
Fort Vancouver High School
High School or, Electronics
Clark College
Accounting
Clark County Vocational Skills Center
Certificate, Electronics
Washington State Department of Social and Health Services (DSHS) September 2014 - Present
Internal Revenue Service October 2010 - January 2015
Charter Communications June 2006 - July 2009
Gordon's Jewelers October 2005 - June 2006
Interstate Connections March 2005 - September 2005
Qwest Communications June 2002 - August 2004
J Jewelers October 1993 - November 2003
The Hanover Insurance Group July 2000 - April 2001
Skills
Accounting, Accounts Payable, Analysis, Budgets, Call Centers, Customer Satisfaction, Customer Service, Finance, Invoicing, Management, Sales, Telecommunications, Time Management, Accounts Receivable
Education
Fort Vancouver High School
High School or, Electronics
Clark College
Accounting
Clark County Vocational Skills Center
Certificate, Electronics
John Nicholas Woja's The Hanover Insurance Group Experience June 2013 - September 2013
Job MPA Graduate
Industry Management Consulting
Experience
BNY Mellon October 2013 - July 2014
The Hanover Insurance Group June 2013 - September 2013
Clark University August 2010 - April 2013
Clark University May 2010 - October 2010
Skills
Stata, Microsoft Office, Research, HTML, Microsoft Excel, Data Analysis, PowerPoint, Public Speaking, Community Outreach, Policy Analysis, Microsoft Word, International Relations, Event Planning, SPSS, Higher Education
Education
Clark University 2013 — 2015
Master's Degree, Public Administration
Clark University 2009 — 2013
Bachelor’s Degree, Economics, Business Management with Concentration in Finance
Red Cross Nordic United World College 2007 — 2009
International Baccalaureate Diploma
BNY Mellon October 2013 - July 2014
The Hanover Insurance Group June 2013 - September 2013
Clark University August 2010 - April 2013
Clark University May 2010 - October 2010
Skills
Stata, Microsoft Office, Research, HTML, Microsoft Excel, Data Analysis, PowerPoint, Public Speaking, Community Outreach, Policy Analysis, Microsoft Word, International Relations, Event Planning, SPSS, Higher Education
Education
Clark University 2013 — 2015
Master's Degree, Public Administration
Clark University 2009 — 2013
Bachelor’s Degree, Economics, Business Management with Concentration in Finance
Red Cross Nordic United World College 2007 — 2009
International Baccalaureate Diploma
Eric Pawlosky's The Hanover Insurance Group Experience
Job Liability Claim Adjuster at The Hanover Insurance Group
Industry Insurance
Experience
The Hanover Insurance Group
Skills
Property & Casualty..., Liability
Education
Central Michigan University
Social Studies, History, Political Science
The Hanover Insurance Group
Skills
Property & Casualty..., Liability
Education
Central Michigan University
Social Studies, History, Political Science
Julie Durkin's The Hanover Insurance Group Experience June 2013 - February 2014
Job Director, Underwriting Contract Surety at CBIC
Industry Insurance
Experience
CBIC an RLI Company February 2014 - Present
The Hanover Insurance Group June 2013 - February 2014
CBIC an RLI company July 2000 - June 2013
Reliance Insurance 1998 - June 2000
Andreini & Company January 1997 - September 1998
CAPP Care 1994 - 1997
AMI 1989 - 1990
Skills
Property & Casualty..., Surety Bonds, Underwriting, Commercial Insurance, Surety, Bonds, Casualty, Employment Practices..., Liability, General Insurance, Commercial Lines, Claim, Legal Liability, Casualty Insurance, Insurance
Education
Chapman University
Bachelor of Arts (BA)
CBIC an RLI Company February 2014 - Present
The Hanover Insurance Group June 2013 - February 2014
CBIC an RLI company July 2000 - June 2013
Reliance Insurance 1998 - June 2000
Andreini & Company January 1997 - September 1998
CAPP Care 1994 - 1997
AMI 1989 - 1990
Skills
Property & Casualty..., Surety Bonds, Underwriting, Commercial Insurance, Surety, Bonds, Casualty, Employment Practices..., Liability, General Insurance, Commercial Lines, Claim, Legal Liability, Casualty Insurance, Insurance
Education
Chapman University
Bachelor of Arts (BA)
Amber Spence's The Hanover Insurance Group Experience January 2012 - October 2012
Job PIP Litigation Specialist
Industry Insurance
Experience
The Auto Club Group October 2012 - Present
The Hanover Insurance Group January 2012 - October 2012
The Hanover Insurance Group March 2006 - January 2012
Education
Cleary University 2007 — 2011
Bachelor of Business Administration (B.B.A.), Organizational Leadership
The Auto Club Group October 2012 - Present
The Hanover Insurance Group January 2012 - October 2012
The Hanover Insurance Group March 2006 - January 2012
Education
Cleary University 2007 — 2011
Bachelor of Business Administration (B.B.A.), Organizational Leadership
Maegan Weller's The Hanover Insurance Group Experience October 2003 - Present
Job Operations Manager at The Hanover Insurance Group
Industry Insurance
Experience
The Hanover Insurance Group October 2003 - Present
Chase - Formerly Bank One January 2002 - October 2003
Kmart Corporation January 2000 - January 2002
Skills
Commercial Insurance, Training, Mentoring, Property & Casualty..., Sales, Job Aids, Management, New Hire Training, Onboarding, Instructor-led Training, Root Cause Analysis, Business Analysis, Process Improvement, Insurance, Commercial Lines, Underwriting, Workers Compensation, Umbrella Insurance, Liability, Leadership, General Insurance, Customer Service
Education
Cleary University 2007 — 2010
Bachelor of Business Administration (BBA), Business Management
The Hanover Insurance Group October 2003 - Present
Chase - Formerly Bank One January 2002 - October 2003
Kmart Corporation January 2000 - January 2002
Skills
Commercial Insurance, Training, Mentoring, Property & Casualty..., Sales, Job Aids, Management, New Hire Training, Onboarding, Instructor-led Training, Root Cause Analysis, Business Analysis, Process Improvement, Insurance, Commercial Lines, Underwriting, Workers Compensation, Umbrella Insurance, Liability, Leadership, General Insurance, Customer Service
Education
Cleary University 2007 — 2010
Bachelor of Business Administration (BBA), Business Management
David Mustian's The Hanover Insurance Group Experience October 2011 - Present
Job Auto Claims Adjuster at The Hanover Insurance Group
Industry Human Resources
Experience
The Hanover Insurance Group October 2011 - Present
Education
Virginia Polytechnic Institute and State University 2008 — 2011
Christopher Newport University
The Hanover Insurance Group October 2011 - Present
Education
Virginia Polytechnic Institute and State University 2008 — 2011
Christopher Newport University
Dominique Cortez-Preciado's The Hanover Insurance Group Experience January 2015 - Present
Job Underwriting Analyst Management Liability at The Hanover Insurance Group
Industry Insurance
Experience
The Hanover Insurance Group January 2015 - Present
The Hanover Insurance Group September 2012 - Present
Wells Fargo Insurance Services August 2010 - August 2012
Wells Fargo Insurance Services 2006 - August 2010
ABD Insurance and Financial Services December 1999 - 2006
Skills
Underwriting, Professional Liability, Brokers, Commercial Insurance, Property & Casualty..., Insurance, Liability, Casualty, Employment Practices..., Risk Management, General Insurance, Customer Service, Legal Liability, D&O
Education
City College of San Francisco 1999 — 2003
Hawaii Pacific University 1998 — 1999
International Business
The Hanover Insurance Group January 2015 - Present
The Hanover Insurance Group September 2012 - Present
Wells Fargo Insurance Services August 2010 - August 2012
Wells Fargo Insurance Services 2006 - August 2010
ABD Insurance and Financial Services December 1999 - 2006
Skills
Underwriting, Professional Liability, Brokers, Commercial Insurance, Property & Casualty..., Insurance, Liability, Casualty, Employment Practices..., Risk Management, General Insurance, Customer Service, Legal Liability, D&O
Education
City College of San Francisco 1999 — 2003
Hawaii Pacific University 1998 — 1999
International Business
Greg Roth, M.S.A., CIC's The Hanover Insurance Group Experience 1999 - 2002
Job Senior Vice President Paradigm Outcomes
Industry Hospital & Health Care
Experience
PARADIGM OUTCOMES December 2013 - Present
WC Complex Claims Consulting & IES Services 2010 - 2013
CNA Insurance 2006 - 2010
The Hartford 2003 - 2006
The Hanover Insurance Group 1999 - 2002
Sedgwick 1996 - 1999
The Hanover Insurance Group 1991 - 1996
Skills
Workers Compensation, Legal Liability, Sales Management, Market Planning, Product Liability, Claim, Property & Casualty..., Insurance, Claims Management, Liability, Commercial Insurance, Casualty, Commercial Lines, Underwriting, Professional Liability, Brokers, Sales, Claim Investigation, Reinsurance, General Insurance, Risk Management, Excess, Litigation, Insurance Law, New Business Development, Litigation Management, Workers' Compensation..., Subrogation, Liability Analysis, Mediation, Managed Care, Settlement
Education
Central Michigan University
Master of Science in Administration, Business, Marketing
Michigan State University
Criminal Justice
Wayne State University
Bachelor’s Degree, Criminal Jistice
PARADIGM OUTCOMES December 2013 - Present
WC Complex Claims Consulting & IES Services 2010 - 2013
CNA Insurance 2006 - 2010
The Hartford 2003 - 2006
The Hanover Insurance Group 1999 - 2002
Sedgwick 1996 - 1999
The Hanover Insurance Group 1991 - 1996
Skills
Workers Compensation, Legal Liability, Sales Management, Market Planning, Product Liability, Claim, Property & Casualty..., Insurance, Claims Management, Liability, Commercial Insurance, Casualty, Commercial Lines, Underwriting, Professional Liability, Brokers, Sales, Claim Investigation, Reinsurance, General Insurance, Risk Management, Excess, Litigation, Insurance Law, New Business Development, Litigation Management, Workers' Compensation..., Subrogation, Liability Analysis, Mediation, Managed Care, Settlement
Education
Central Michigan University
Master of Science in Administration, Business, Marketing
Michigan State University
Criminal Justice
Wayne State University
Bachelor’s Degree, Criminal Jistice
Gary Tell's The Hanover Insurance Group Experience November 2005 - May 2006
Job
Industry Insurance
Experience
The Hanover Insurance Group November 2005 - May 2006
The Hartford March 1977 - November 2005
Skills
Underwriting, Property & Casualty..., Insurance, Commercial Insurance, General Insurance, Liability, Casualty Insurance, Risk Management, Management, Legal Liability, Strategic Planning, Leadership, Professional Liability, Workers Compensation
Education
The College of Insurance 1973 — 1977
Charted Property Casualty Underwriter
Hunter College 1968 — 1972
Bachelor's degree, History and Economics
The Hanover Insurance Group November 2005 - May 2006
The Hartford March 1977 - November 2005
Skills
Underwriting, Property & Casualty..., Insurance, Commercial Insurance, General Insurance, Liability, Casualty Insurance, Risk Management, Management, Legal Liability, Strategic Planning, Leadership, Professional Liability, Workers Compensation
Education
The College of Insurance 1973 — 1977
Charted Property Casualty Underwriter
Hunter College 1968 — 1972
Bachelor's degree, History and Economics
Dawn Thelen's The Hanover Insurance Group Experience 2004 - 2006
Job Personal Lines at Mason Insurance Agency, Inc
Industry Insurance
Experience
Mason Insurance Agency, Inc March 2007 - Present
Mason Insurance Agency, Inc 2007 - Present
The Hanover Insurance Group 2004 - 2006
Walton Insurance Agency July 2002 - July 2004
Frankenmuth Insurance 2001 - 2002
Saginaw Bay Underwriters March 1996 - September 2001
Skills
Commercial Lines, Property & Casualty..., Commercial Insurance, General Insurance, General Liability, Underwriting, Workers Compensation, Insurance, Legal Liability, Liability, Umbrella Insurance, Professional Liability, Casualty Insurance, Brokers, Inland Marine, Employment Practices..., D&O, Claim
Education
Saginaw Valley State University 1975 — 1977
Psychology
Central Michigan University 1973 — 1975
Pyschology, Education, Social Work
Mason Insurance Agency, Inc March 2007 - Present
Mason Insurance Agency, Inc 2007 - Present
The Hanover Insurance Group 2004 - 2006
Walton Insurance Agency July 2002 - July 2004
Frankenmuth Insurance 2001 - 2002
Saginaw Bay Underwriters March 1996 - September 2001
Skills
Commercial Lines, Property & Casualty..., Commercial Insurance, General Insurance, General Liability, Underwriting, Workers Compensation, Insurance, Legal Liability, Liability, Umbrella Insurance, Professional Liability, Casualty Insurance, Brokers, Inland Marine, Employment Practices..., D&O, Claim
Education
Saginaw Valley State University 1975 — 1977
Psychology
Central Michigan University 1973 — 1975
Pyschology, Education, Social Work
June Prather's The Hanover Insurance Group Experience 2009 - Present
Job Regional Underwriting Manager Small Commercial at The Hanover Insurance Group
Industry Insurance
Experience
The Hanover Insurance Group 2009 - Present
The Hanover Insurance Group August 2007 - 2009
The Hanover Insurance Group March 2005 - August 2007
The Hanover Insurance Group April 1991 - March 2005
The Hanover Insurance Group April 1987 - April 1991
Skills
Commercial Lines, General Insurance, Insurance, Underwriting, Small Business, New Business Development, Property & Casualty..., Commercial Insurance, Microsoft Office, Professional Liability, Umbrella Insurance, Legal Liability
Education
Lansing Community College 1986 — 1988
Accounting/Business
Cleary University 1984 — 1986
Accounting/Business
Hartland High School 1980 — 1984
The Hanover Insurance Group 2009 - Present
The Hanover Insurance Group August 2007 - 2009
The Hanover Insurance Group March 2005 - August 2007
The Hanover Insurance Group April 1991 - March 2005
The Hanover Insurance Group April 1987 - April 1991
Skills
Commercial Lines, General Insurance, Insurance, Underwriting, Small Business, New Business Development, Property & Casualty..., Commercial Insurance, Microsoft Office, Professional Liability, Umbrella Insurance, Legal Liability
Education
Lansing Community College 1986 — 1988
Accounting/Business
Cleary University 1984 — 1986
Accounting/Business
Hartland High School 1980 — 1984
Kelly Wilkinson AU AINS's The Hanover Insurance Group Experience November 1998 - September 2001
Job Commercial Underwriter
Industry Insurance
Experience
Donegal Insurance Group June 2014 - Present
Michigan Millers Mutual Insurance Company July 2003 - June 2014
The Hanover Insurance Group November 1998 - September 2001
Skills
Underwriting, Commercial Insurance, Insurance, Microsoft Office, Property & Casualty..., General Liability, Casualty, General Insurance, Liability, Commercial Lines, Umbrella, Reinsurance, Employment Practices..., Workers Compensation, D&O, Professional Liability, Inland Marine, Excel
Education
Cleary University
Donegal Insurance Group June 2014 - Present
Michigan Millers Mutual Insurance Company July 2003 - June 2014
The Hanover Insurance Group November 1998 - September 2001
Skills
Underwriting, Commercial Insurance, Insurance, Microsoft Office, Property & Casualty..., General Liability, Casualty, General Insurance, Liability, Commercial Lines, Umbrella, Reinsurance, Employment Practices..., Workers Compensation, D&O, Professional Liability, Inland Marine, Excel
Education
Cleary University
Amber Spence's The Hanover Insurance Group Experience January 2012 - Present
Job PIP Adjuster at The Hanover Insurance Group
Industry Insurance
Experience
The Hanover Insurance Group January 2012 - Present
The Hanover Insurance Group November 2010 - January 2012
Education
Cleary University 2007 — 2011
Bachelor of Business Administration (B.B.A.), Organizational Leadership
The Hanover Insurance Group January 2012 - Present
The Hanover Insurance Group November 2010 - January 2012
Education
Cleary University 2007 — 2011
Bachelor of Business Administration (B.B.A.), Organizational Leadership
Harriet Duquette's The Hanover Insurance Group Experience August 2006 - February 2010
Job Paralegal at Kopka Pinkus Dolin
Industry Law Practice
Experience
Kopka Pinkus Dolin August 2015 - Present
Goren, Goren & Harris, PC July 2015 - Present
Wilson Elser May 2014 - July 2015
Kopka Pinkus Dolin & Eads, LLC November 2012 - April 2014
Harriet C. Duquette, L.L.C. February 2010 - April 2014
Schwartz Law Firm P.C. August 2011 - November 2012
The Hanover Insurance Group August 2006 - February 2010
The Hanover Insurance Group January 2004 - August 2006
Joanne Mansfield Legal Personnel March 1998 - January 2004
Mellon, McCarthy & Van Dusen, P.C. November 1993 - March 1998
Skills
Employment Law, Dispute Resolution, Litigation Management, Alternative Dispute..., Insurance, Public Liability, Insurance Law, Estate Planning, Liability, Workers Compensation, Torts, Family Law, Wrongful Death, Hearings
Education
Cleary University 2004 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, Magna Cum Laude
Kopka Pinkus Dolin August 2015 - Present
Goren, Goren & Harris, PC July 2015 - Present
Wilson Elser May 2014 - July 2015
Kopka Pinkus Dolin & Eads, LLC November 2012 - April 2014
Harriet C. Duquette, L.L.C. February 2010 - April 2014
Schwartz Law Firm P.C. August 2011 - November 2012
The Hanover Insurance Group August 2006 - February 2010
The Hanover Insurance Group January 2004 - August 2006
Joanne Mansfield Legal Personnel March 1998 - January 2004
Mellon, McCarthy & Van Dusen, P.C. November 1993 - March 1998
Skills
Employment Law, Dispute Resolution, Litigation Management, Alternative Dispute..., Insurance, Public Liability, Insurance Law, Estate Planning, Liability, Workers Compensation, Torts, Family Law, Wrongful Death, Hearings
Education
Cleary University 2004 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, Magna Cum Laude
Nicholas Kellogg's The Hanover Insurance Group Experience September 2013 - Present
Job Actuarial Trainee at The Hanover Insurance Group
Industry Financial Services
Experience
The Hanover Insurance Group September 2013 - Present
The Hanover Insurance Group June 2013 - August 2013
The Hanover Insurance Group July 2012 - May 2013
New York Life Insurance Company June 2008 - August 2011
Skills
Financial Analysis, Access, Microsoft Excel, Bloomberg Terminal, Financial Modeling, Accounting, Microsoft Office, PowerPoint, Microsoft Word, Visio, Outlook, Analysis, Valuation, Economics, Customer Service
Education
Clark University 2011 — 2013
Master's degree, Science of Finance
Clark University 2008 — 2012
Bachelor's degree, Mathematics, 3.72
The Hanover Insurance Group September 2013 - Present
The Hanover Insurance Group June 2013 - August 2013
The Hanover Insurance Group July 2012 - May 2013
New York Life Insurance Company June 2008 - August 2011
Skills
Financial Analysis, Access, Microsoft Excel, Bloomberg Terminal, Financial Modeling, Accounting, Microsoft Office, PowerPoint, Microsoft Word, Visio, Outlook, Analysis, Valuation, Economics, Customer Service
Education
Clark University 2011 — 2013
Master's degree, Science of Finance
Clark University 2008 — 2012
Bachelor's degree, Mathematics, 3.72
Caitlin Kline's The Hanover Insurance Group Experience March 2008 - June 2013
Job Territory Manager at Hastings Mutual Insurance Company
Industry Insurance
Experience
The Hanover Insurance Group March 2008 - June 2013
Auto-Owners Insurance July 2005 - March 2008
Building Blocks Daycare & Learning Center September 2000 - December 2004
Skills
Creative, Artistic Eye, Excellent time..., Responsiveness, Positive Can-do Attitude, Copywriting, Exceptionally Organized, Above average verbal..., Positive Team Player, Ability to speak in..., Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Photoshop, Photography, Umbrella Insurance, Commercial Insurance, Commercial Banking, Property & Casualty..., Liability, Underwriting, Casualty
Education
Central Michigan University 2001 — 2005
Bachelor of Applied Arts, Broadcasting & Cinematic Arts
The Hanover Insurance Group March 2008 - June 2013
Auto-Owners Insurance July 2005 - March 2008
Building Blocks Daycare & Learning Center September 2000 - December 2004
Skills
Creative, Artistic Eye, Excellent time..., Responsiveness, Positive Can-do Attitude, Copywriting, Exceptionally Organized, Above average verbal..., Positive Team Player, Ability to speak in..., Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Photoshop, Photography, Umbrella Insurance, Commercial Insurance, Commercial Banking, Property & Casualty..., Liability, Underwriting, Casualty
Education
Central Michigan University 2001 — 2005
Bachelor of Applied Arts, Broadcasting & Cinematic Arts
Kimberly Ladouceur's The Hanover Insurance Group Experience July 1999 - October 2010
Job Director of Infrastructure Technologies at Blue Cod Technologies
Industry Information Technology and Services
Experience
Blue Cod Technologies, Inc. February 2014 - Present
Blue Cod Technologies, Inc. November 2010 - February 2014
The Hanover Insurance Group July 1999 - October 2010
Skills
Microsoft SQL Server, Enterprise Architecture, VMware, SQL, Virtualization, Web Services, Windows Server, NetApp, NetApp Filers, Citrix, Citrix Metaframe, Cisco Technologies
Education
CCNA - TriCountyRegHS 2013 — 2014
CCENT
Clark University
Blue Cod Technologies, Inc. February 2014 - Present
Blue Cod Technologies, Inc. November 2010 - February 2014
The Hanover Insurance Group July 1999 - October 2010
Skills
Microsoft SQL Server, Enterprise Architecture, VMware, SQL, Virtualization, Web Services, Windows Server, NetApp, NetApp Filers, Citrix, Citrix Metaframe, Cisco Technologies
Education
CCNA - TriCountyRegHS 2013 — 2014
CCENT
Clark University
April Kunze AU, MBA's The Hanover Insurance Group Experience February 2013 - Present
Job Commercial Lines Underwriter at The Hanover Insurance Group
Industry Insurance
Experience
The Hanover Insurance Group February 2013 - Present
The Hanover Insurance Group September 2010 - February 2013
Skills
Property & Casualty..., Training, Commercial Insurance, Commercial Lines, Leadership, Underwriting, Insurance, Legal Liability, Casualty, Liability, Professional Liability, Umbrella Insurance, Claim, Workers Compensation, General Insurance, Risk Management, Employment Practices...
Education
Cleary University 2011 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General
Cleary University 2009 — 2011
Bachelor of Business Administration (BBA), Business Administration and Management, General
Linden High School 1996 — 2000
High School Diploma - Honors, College Prep
The Hanover Insurance Group February 2013 - Present
The Hanover Insurance Group September 2010 - February 2013
Skills
Property & Casualty..., Training, Commercial Insurance, Commercial Lines, Leadership, Underwriting, Insurance, Legal Liability, Casualty, Liability, Professional Liability, Umbrella Insurance, Claim, Workers Compensation, General Insurance, Risk Management, Employment Practices...
Education
Cleary University 2011 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General
Cleary University 2009 — 2011
Bachelor of Business Administration (BBA), Business Administration and Management, General
Linden High School 1996 — 2000
High School Diploma - Honors, College Prep
Emily Korroch's The Hanover Insurance Group Experience September 2012 - Present
Job Consolidation Specialist at The Hanover Insurance Group
Industry Insurance
Experience
The Hanover Insurance Group September 2012 - Present
Skills
Insurance, Customer Service, Microsoft Excel, Training
Education
Cleary University 2009 — 2013
Bachelor’s Degree, Health/Health Care Administration/Management
Perrysburg High School
The Hanover Insurance Group September 2012 - Present
Skills
Insurance, Customer Service, Microsoft Excel, Training
Education
Cleary University 2009 — 2013
Bachelor’s Degree, Health/Health Care Administration/Management
Perrysburg High School
Rick Hein's The Hanover Insurance Group Experience 2002 - Present
Job National General Adjuster at The Hanover Insurance Group
Industry Insurance
Experience
The Hanover Insurance Group 2002 - Present
The Hanover Insurance Group 1998 - 2002
The Hanover Insurance Group 1997 - 1998
Skills
Claim Investigation, Damage Assessment, Negotiation, Liability Analysis, Oral & Written...
Education
Central Michigan University
Bachelor of Science Business Administration, Economics
Insurance Institute of America
Associate in Claims & Certificate in General Insurance, General Insurance
Society of Insurance Counselors (CIC)
Certified Insurance Counselor Designation, All Lines of Insurance
The Hanover Insurance Group 2002 - Present
The Hanover Insurance Group 1998 - 2002
The Hanover Insurance Group 1997 - 1998
Skills
Claim Investigation, Damage Assessment, Negotiation, Liability Analysis, Oral & Written...
Education
Central Michigan University
Bachelor of Science Business Administration, Economics
Insurance Institute of America
Associate in Claims & Certificate in General Insurance, General Insurance
Society of Insurance Counselors (CIC)
Certified Insurance Counselor Designation, All Lines of Insurance
Debra Lemay's The Hanover Insurance Group Experience
Job Manager, Enterprise Program Operations at The Hanover Insurance Group
Industry Insurance
Experience
The Hanover Insurance Group
Education
Clark University
Bachelor of Science (B.S.)
The Hanover Insurance Group
Education
Clark University
Bachelor of Science (B.S.)
State Farm Insurance
Allstate
State Farm
Prudential Financial
farmers insurance
Aflac
CIGNA
GEICO