The Hanover Insurance Group
Industry: Insurance company
DescriptionThe Hanover Insurance Group, Inc., based in Worcester, Massachusetts, is one of the oldest continuous businesses in the United States still operating within its original industry. Headquarters: Worcester, Massachusetts, United States CEO: John C. Roche (4 Nov 2017–) Number of employees: 4,600 (2017) Founded: 1852 Subsidiaries: First Allmerica Financial Life Insurance Company,
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The Hanover Insurance Group Employees
Sentry Insurance October 2010 - Present
Travelers & Adaptik January 2010 - October 2010
The Hanover Insurance Group August 2009 - December 2009
The Hartford August 2008 - August 2009
Sentry Insurance November 2005 - August 2008
Sentry Insurance 2003 - 2005
Skills
Insurance, Global Delivery, Agile Project Management, Scrum, Resource Management, Java, Software Development, Project Management, Enterprise Architecture, Solution Architecture, Java Enterprise Edition, Software Project..., Requirements Analysis, Business Analysis, IT Strategy, PL/SQL, Requirements Gathering, Agile Methodologies, SDLC
Education
Bharathiar University
Bachelor of Engineering (BE), Electrical, Electronics and Communications Engineering
Stanes Higher Secondary School, Coimbatore
The Hanover Insurance Group September 2012 - Present
The Hanover Insurance Group January 2006 - September 2012
Blue Cod Technologies 2004 - 2006
Allmerica Financial Services 2000 - 2004
Commerce Insurance 1992 - 2000
Skills
Program Management, SDLC, Business Analysis, Project Management, Insurance, Performance Management, Project Scope..., Project Planning, Recruiting, Business Process..., Testing, Data Warehousing, Process Improvement, Requirements Gathering, Vendor Management, Requirements Analysis, PMP, Business Requirements
Education
Boston College
BS, Marketing, Operations Management
Boston University
MBA
Dell February 2012 - Present
Dell May 2006 - February 2012
Private Healthcare Systems February 2005 - May 2006
The Hanover Insurance Group June 1979 - January 2003
Skills
Finance, Compliance Procedures, Quality Certification, Financial Variance..., Operating Expenses, Accreditation, Business Process, SDLC, Insurance, Business Process..., Requirements Analysis, Process Improvement, Business Analysis, Project Management, Vendor Management
Education
Becker College 1994 — 2005
Bachelor of Sciene, Business Administration and Management, General
The Hanover Insurance Group March 2015 - Present
The Hanover Insurance Group June 2013 - Present
The Hanover Insurance Group June 2013 - March 2015
American Family Insurance May 2012 - August 2012
Jumpstart September 2011 - May 2012
United Way of Dane County May 2011 - September 2011
Jumpstart September 2010 - May 2011
Skills
Time Management, Social Networking, Microsoft Word, PowerPoint, Editing, Training, Microsoft Office, Microsoft Excel, Customer Oriented, Multi Tasking, Achieving Results, Social Media, Taleo, Community Service, Volunteering, Early Childhood...
Education
Boston College 2009 — 2013
Bachelor's degree, Human Development & Organizational Studies
Liberty Mutual Insurance September 2014 - June 2015
Consumer United 2013 - 2014
The Network Insurance Agency March 2013 - November 2013
The Hanover Insurance Group July 2007 - January 2011
Emeritus 2010 - 2011
Skills
Outlook, Property & Casualty..., Customer Service, Access, Microsoft Excel, PowerPoint, Analysis, Commercial Insurance, Microsoft Office, Data Analysis, Strategic Planning, Management, Microsoft Word, Budgets, General Insurance, Retail, Data Entry, Time Management, Marketing, Insurance, English, Research, Windows, Photoshop, Teaching, HTML, Insurance Software, Sales, Life Insurance, Term Life Insurance, Umbrella Insurance, Auto Insurance, Home Insurance, Networking, Customer Whole Life, Customer Retention, Homeowners
Education
Becker College 2008 — 2009
mary tuthill, Business Administration and Management, General
E. & J. Gallo Winery June 2015 - August 2015
The Hanover Insurance Group September 2013 - July 2014
The Hanover Insurance Group April 2013 - September 2013
The Hanover Insurance Group June 2011 - March 2013
ADP June 2010 - August 2010
Skills
Leadership, Process Improvement, Marketing, Analytics, Project Management, Public Speaking, Data Analysis
Education
Vanderbilt University - Owen Graduate School of Management 2014 — 2016
Master of Business Administration (M.B.A.), Marketing, Strategy, Brand Management
Boston College 2007 — 2011
B.S; B.A, General Management, Marketing; Hispanic Studies
Universidad San Francisco de Quito 2010 — 2010
Bachelor of Arts (B.A.), Hispanic Studies
Whitefish Bay High School 2003 — 2007
The Hanover Insurance Group July 2000 - Present
Marlboro Public Schools September 1990 - June 2001
Cigna July 1991 - June 2000
Skills
Underwriting, Property & Casualty..., Reinsurance, Risk Management, Financial Analysis, Casualty, Commercial Insurance, General Insurance, Claim, Commercial Lines, Strategic Financial...
Education
Bentley University 1987 — 1991
Bachelor's degree, Accounting
The Hanover Insurance Group July 2012 - April 2013
Sunovion Pharmaceuticals Inc. (formerly Sepracor Inc.) January 2006 - June 2012
Sepracor Inc. January 2003 - December 2005
Sepracor Inc. October 1996 - December 2002
Skills
Performance Management, Personnel Management, Management, Pharmaceutical Industry, Leadership, HRIS, Employee Benefits, Training, Human Resources, Program Management, Policy, Employment Law, Organizational..., Trusted Business Partner
Education
Bentley College
Human Resources
MAPFRE Insurance October 2004 - Present
Deloitte & Touche May 2000 - September 2004
The Hanover Insurance Group September 1997 - May 2000
Coopers & Lybrand LLC February 1994 - September 1997
Skills
CPA, Tax, SEC filings, Tax Accounting, Corporate Tax, International Tax, Accounting, Tax Research, Auditing, Internal Controls, Financial Reporting, Income Tax, Tax Advisory, Tax Preparation, Financial Accounting, GAAP, US GAAP, Tax Returns, Financial Analysis, Internal Audit, Sarbanes-Oxley Act
Education
Bentley University 1998 — 2002
Masters, Taxation
Worcester State University 1991 — 1994
Bachelors, Business Admin / Accounting
The Hanover Insurance Group June 2014 - Present
Fidelity Investments June 2013 - August 2013
Mathematics Department of Boston College October 2011 - December 2012
Cioffi.Slezak.Wildgrube., PC June 2009 - August 2012
Skills
SAS programming, R, Microsoft Excel, Microsoft Word, LaTeX, Visual Basic, Mathematics, Data Analysis, Economics, Probability Theory, ProVal, Citrix
Education
Boston College 2010 — 2014
Bachelor of Arts, Mathematics; Actuarial Science, Junior
USF Tampa 2012 — 2012
Biostatistics
Mohonasen High School 2006 — 2010
NTT Data Corporation January 2003 - Present
The Hanover Insurance Group June 1986 - December 2002
Skills
IT Strategy, Process Improvement, SDLC, Requirements Analysis, Global Delivery, PMO, Program Management, Software Project..., Vendor Management, Requirements Gathering, Enterprise Architecture
Education
Bentley College
Bachelor's degree, Computer Information Systems
Hull High School
Bain & Company July 2014 - Present
Boston College July 2014 - Present
The Hanover Insurance Group June 2012 - March 2014
Red Moon Marketing June 2011 - August 2011
Skills
Microsoft Office, PowerPoint, Data Analysis, Insurance, Microsoft Excel, Social Media, Leadership, Marketing, Financial Modeling, Hyperion Performance..., Microsoft Access, Essbase, Microsoft Word, Outlook, Analysis, Business Analysis
Education
Boston College 2008 — 2012
Bachelor of Science (B.S.), Finance, General
The Hanover Insurance Group November 2013 - Present
Grant Thornton Corporate Finance LLC July 2012 - November 2013
Skills
Corporate Finance, Microsoft Excel, Microsoft Word, VBA, Wordpress, Investment Banking, Financial Modeling, Corporate Development, Strategy, Mergers & Acquisitions, Bloomberg, Russian, Financial Analysis
Education
Boston College 2008 — 2012
Bachelor of Science (BS), Economics, Finance, History, 3.72
Newton South High School 2004 — 2008
The Hanover Insurance Group June 2004 - Present
Princeton Financial Systems October 2000 - April 2004
Merrill Lynch March 1990 - July 2000
Skills
Microsoft SQL Server, Microsoft Excel, Microsoft Access, PAM for Securities, Hyperion Essbase, Visual Basic, Essbase, Insurance
Education
The George Washington University - School of Business 2011 — 2012
Certificate, Business Analysis
Bentley University 2006 — 2008
Certificate, Information Technology
SUNY Stony Brook 1984 — 1989
Bachelor of Arts (B.A.), History
The Hanover Insurance Group 2015 - Present
Kaspersky Lab March 2014 - 2015
TJX January 2014 - January 2014
Porto Bello Ristorante April 1996 - October 2013
Quinsigamond Community College September 2012 - December 2012
Securitas Security Services USA, Inc. January 2010 - May 2011
Securitas Security Services USA, Inc. May 2007 - January 2010
MEDITECH May 2006 - January 2007
Education
Becker College 2002 — 2006
Bachelor of Arts (B.A.), Business Admin, Computer Info. Systems, 3.5
Quinsigamond Community College 2011 — 2012
Associate of Science (A.S.), Computer System Engineering Technology/Computer Forensics, 3.49
Biovest International September 2014 - August 2015
William Gallagher Associates January 2013 - August 2014
The Hanover Insurance Group June 2010 - December 2012
Skills
Mammalian Cell Culture, Monoclonal Antibodies, Protein Production, Bioreactor, Bioprocessing, Biotechnology, Perfusion, Insurance, Underwriting, Property & Casualty..., Professional Liability, Risk Management, Commercial Insurance, Commercial Lines, Sales, Directors & Officers..., Maintaining A Positive..., Product Liability, Employee Benefits, Liability, Life Science Industry, General Insurance, Positive Can-do Attitude, Energy, Brokers, Errors & Omissions
Education
Boston College 2006 — 2010
BA, Economics, Psychology
St. John's Prep 2002 — 2006
UTC Aerospace Systems July 2014 - Present
XPO Logistics, Inc. July 2013 - July 2014
SolomonEdwardsGroup 2012 - 2013
PwC March 2011 - October 2012
Kelmar Associates, LLC October 2009 - February 2011
The Hanover Insurance Group June 2009 - July 2009
Bentley University September 2005 - May 2009
Bentley University 2007 - 2009
Aflac May 2008 - August 2008
PwC May 2007 - August 2007
Skills
Recruiting, Microsoft Excel, Financial Accounting, Access, Training, PowerPoint, Internal Controls, Microsoft Word, Teamwork, Onboarding, New Hire Orientations, Employee Relations, Workday, Employee Benefits, New Hire Paperwork, Human Resources, Talent Management, Auditing, Financial Analysis, Policy, Budgets
Education
Bentley University 2005 — 2009
BS and BA, Management, Ethics & Social Responsibility
Bentley University 2005 — 2009
Bachelor of Science; Bachelor of Arts, Management; Ethics & Social Responsibilities
Liberty Mutual Insurance June 2013 - Present
The Hanover Insurance Group June 2009 - May 2013
The Hanover Insurance Group June 2009 - June 2011
Deutsche Bank Berkshire Mortgage May 2007 - August 2008
Bentley University September 2006 - December 2007
Skills
SQL Server, Microsoft Acces, Microsoft SQL Server, Microsoft Excel, Access, Property & Casualty..., Reinsurance
Education
Boston University - School of Management 2015 — 2017
Master of Business Administration (M.B.A.)
Bentley University 2005 — 2009
Bachelors Degree of Science, Finance
The Hanover Insurance Group October 2014 - Present
The Hanover Insurance Group January 2011 - October 2014
MassMutual Financial Group April 2010 - January 2011
MassMutual Financial Group July 2008 - March 2010
MassMutual Financial Group January 2005 - June 2008
MassMutual Financial Group November 2003 - December 2005
Overlook Visiting Nurse Association February 2003 - October 2003
CIGNA Healthcare November 2000 - February 2003
The Hartford June 1992 - November 2000
Skills
Business Process..., Process Improvement, Program Management, Six Sigma, Project Management, Cross-functional Team..., SAP, Budgets, Financial Reporting, Analysis, Management, Leadership, Strategy, Auditing, Business Process, Software Documentation, Corporate Finance, Vendor Management, Insurance, Risk Management, PMO, Financial Analysis, Finance, Business Analysis, Executive Management, Procurement
Education
Bentley University 1988 — 1992
Bachelor's degree, Accounting
The Hanover Insurance Group October 2012 - Present
Liberty Mutual Insurance March 2011 - October 2012
Liberty Mutual Insurance July 2003 - March 2011
Skills
Essbase, Financial Analysis, Financial Modeling, Financial Reporting, Corporate Finance, Variance Analysis, Forecasting, Property & Casualty...
Education
Bentley University 2007 — 2010
MBA, Finance
Boston University 1999 — 2003
BSBA, Finance, Business
The Hanover Insurance Group April 2011 - Present
The Hanover Insurance Group February 2008 - March 2011
CCR LLP 2006 - 2008
PricewaterhouseCoopers May 2005 - August 2005
Skills
CPA, Vertex, OneSource, TaxStream, Corporate Tax, Financial Accounting, Tax Accounting, SEC filings, Consolidation, Tax, Income Tax, Financial Statements, Microsoft Excel
Education
Bentley College - Elkin B. McCallum Graduate School of Business 2005 — 2006
MSA, Accountancy
Bentley University 2001 — 2005
BSA, Accountancy
The Claflin Hill Symphony Orchestra May 2000 - Present
The Hanover Insurance Group July 1993 - Present
PwC September 1985 - July 1993
Skills
Financial Accounting, Financial Reporting, Corporate Tax, Financial Analysis, Capital Markets, Orchestral Clarinet, Wind Ensemble Clarinet, Tax, CPA, General Ledger, Finance, SEC filings, Financial Statements, Analysis, Accounting, Income Tax, Risk Management, Corporate Finance, External Audit, Strategic Financial..., Internal Controls, Business Process..., Tax Accounting, Managerial Finance, Cost Accounting, Forecasting, Auditing, Financial Audits, Process Improvement, Due Diligence, Sarbanes-Oxley Act, Budgets, GAAP, Sarbanes-Oxley, Mergers & Acquisitions, US GAAP, Financial Services, Enterprise Risk..., Insurance, Financial Modeling, Leadership, Revenue Recognition
Education
Bentley University 1983 — 1985
Master of Science in Accountancy, With High Distinction
New England Conservatory of Music 1978 — 1982
Bachelor of Music, Clarinet Performance
Needham High School 1976 — 1978
Delaware Life August 2013 - Present
Sun Life Financial June 2010 - July 2013
The Hanover Insurance Group 2009 - 2009
Blue Cross Blue Shield of Massachusetts 2008 - 2008
Skills
Actuarial Science, VBA, Insurance
Education
Bentley University 2006 — 2010
Economics
The Hanover Insurance Group November 2013 - Present
Computershare January 2013 - November 2013
The Hanover Insurance Group August 2009 - January 2013
GateHouse Media New England March 2007 - July 2009
GateHouse Media New England March 1996 - February 2007
Skills
Avaya, Troubleshooting, CMS, Project Management, ACD, VoIP, Telephony, Visio, IVR
Education
Boston College 1987 — 1989
Bachelor of Arts (B.A.), Theology/Theological Studies
Williams College 1984 — 1986
Boston Latin School 1978 — 1984
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
MetLife October 1996 - Present
The Hanover Insurance Group 1992 - 1996
Skills
Arbitration, Legal Research, Liability, Claims Management, Legal Liability, Risk Management, Legal Assistance, Strategic Planning, Class Actions, Litigation Management, Claim, Litigation, Insurance, Property & Casualty..., Insurance Law, Professional Liability
Education
Boston College
BS, History
Suffolk University Law School
JD
The Hanover Insurance Group August 2013 - Present
The Hanover Insurance Group February 2013 - August 2013
The Hanover Insurance Group March 2006 - February 2013
The Hartford September 2004 - March 2006
Great American Insurance June 2003 - September 2004
Safeco Insurance November 2000 - June 2003
Skills
Underwriting, Surety, Surety Bonds, Bonds, Financial Analysis
Education
Bentley College 1991 — 1995
BS, Marketing
Chaucer Syndicates Ltd subsidiary of Hanover Insurance Group June 2014 - Present
The Hanover Insurance Group March 2005 - June 2014
The Hanover Insurance Group December 1996 - March 2005
Paul Revere Life Insurance Company 1993 - December 1996
Paul Revere Life Insurance Company 1982 - 1993
Skills
Internal Controls, Business Process, Financial Reporting, Financial Accounting, Management, Business Analysis, Requirements Analysis, Sarbanes-Oxley Act, SDLC, PeopleSoft, Process Improvement, Analysis, Insurance, Business Process..., Risk Management, Access, Accounting, Financial Analysis, Requirements Gathering, Budgets
Education
Bentley University 2006 — 2009
Certification, Information Technology
Bentley University 1982 — 1986
BS, Accounting
Putnam Investments September 2015 - Present
UBS September 2014 - May 2015
The Hanover Insurance Group June 2014 - August 2014
Rand-Whitney Group June 2013 - January 2014
Koopman Lumber and Hardware June 2006 - June 2013
Skills
Financial Reporting, Internal Controls, Financial Statements, Microsoft Excel, Analysis, Sarbanes-Oxley, Variance Analysis, Sarbanes-Oxley Act, Essbase, Financial Forecasting, US GAAP, Cost Accounting, Pivot Tables, Consolidation, Financial Audits, Finance, Auditing, Customer Service, Financial Analysis, Public Speaking
Education
Bentley University 2011 — 2015
Bachelor's degree, Corporate Finance and Accounting
Universitat Autònoma de Barcelona
The Hanover Insurance Group August 2013 - Present
The Hanover Insurance Group September 2010 - August 2013
The Hanover Insurance Group August 2007 - September 2010
News 10 Now August 2007 - November 2007
KAUZ News Channel November 2005 - July 2007
Skills
Writing, Claims, Production, Coverage, Video, ISO, Arbitration, Negotiation, Policy Analysis, Broadcast Journalism, Broadcast Television, Radio Broadcasting, PowerPoint, Microsoft Excel, Team Leadership, Insurance, Leadership, Claim, Training, Analysis, Subrogation, Property Damage, Liability, Casualty, Liability Analysis, Legal Liability, Claims Management, Property, Automobile Liability, Auto Claims, Casualty Insurance, Litigation Management, Claims Handling, Management, Commercial Insurance, Customer Service, Risk Management, Process Improvement, Microsoft Office, Public Speaking, Litigation
Education
Syracuse University - Martin J. Whitman School of Management 2015 — 2015
MBA, Business Administration and Management, General, 3.9 GPA
Syracuse University - S.I Newhouse School of Public Communication 2003 — 2004
MS, Broadcast Journalism
Binghamton University 1999 — 2003
Bachelor of Arts, History
Belmont University August 2014 - Present
Kroenke Sports & Entertainment May 2015 - August 2015
Nashville Predators January 2015 - May 2015
Montgomery Bell Academy January 2015 - May 2015
Wake Forest University October 2013 - May 2014
Global LEAD August 2013 - May 2014
The Hanover Insurance Group June 2013 - August 2013
Global LEAD August 2012 - May 2013
Wake Forest Baptist Health May 2011 - July 2011
Forsyth Country Day School June 2009 - July 2009
Skills
Microsoft Excel, PowerPoint, Economics, Microsoft Word, Research, English, Teamwork, Social Media, Public Speaking, Data Analysis, Marketing, Leadership, Business Operations, Sports, Data Mining
Education
Belmont University 2014 — 2016
Master of Sports Administration
Wake Forest University 2010 — 2014
Bachelor of Arts (BA), Economics
The University of Georgia 2012 — 2012
TIAA-CREF September 2014 - Present
Fidelity Investments August 2014 - September 2014
Altisource September 2013 - July 2014
Taxware, LLC (previously a division of ADP) November 2011 - September 2013
Mercer April 2007 - November 2011
Fidelity Investments November 2003 - March 2007
Fidelity Investments Tax Exempt Services Company (FITSCO) September 1999 - November 2003
Fidelity Investments Tax Exempt Services Company (FITSCO) August 1996 - September 1999
First Data Corporation September 1995 - August 1996
The Hanover Insurance Group October 1987 - September 1995
Skills
401k, 403 b, Qualified Retirement..., Taft-Hartley, Non-Qualified Deferred..., Non Discrimination..., TaxSolver, Sales & Use Tax, Project Management, Client Management, Relationship Management, OmniPlus, Omni, FPRS, 457 Plans, Economics, Real Estate, Sales Management, CRM, Investments, Employee Benefits, Defined Contribution, Process Improvement, Defined Benefit, Business Planning, Integration, Vendor Management, SDLC, Financial Services
Education
Boston College 1978 — 1982
BA, Economics
St. John's High School 1974 — 1978
The Hanover Insurance Group March 2015 - Present
Fidelity Investments July 2014 - March 2015
Fidelity Investments June 2011 - July 2014
Massachusetts Office of the Attorney General September 2010 - December 2010
Penn Mutual Life Insurance Company May 2010 - July 2010
Education
Bentley University 2008 — 2012
Bachelor of Science, Accountancy
Keller Williams Realty, Inc. June 2015 - Present
Interactive Data May 2013 - February 2015
TJX April 2013 - May 2013
Collaborative Consulting June 2011 - May 2013
Fidelity Investments August 2012 - February 2013
Analog Devices June 2011 - June 2012
The Hanover Insurance Group July 2010 - December 2010
Epsilon October 2009 - June 2010
Brown Brothers Harriman March 2008 - July 2008
Fidelity Investments 1990 - 2008
Skills
Agile, Project Delivery, Scrum, Business Requirements, Software Project..., Project Planning, Project Implementation, PMP, PMBOK, Waterfall, RFP, Requirements Management, Budget Management, Agile Methodologies, Business Analysis, Quality Assurance, MS Project, Software Development
Education
Agile University
CSM, Certified Scrum Master
Project Management Institute
PMP, Project Management Professional
Boston University
Certificate, Project Management
Clark University
Certificate, Client/Server Development
Northeastern University
Certificate, Unix Systems Programming
Bentley University
MS, Computer Information Systems
Suffolk University
MBA, Accounting/Corporate Taxation
Northeastern University
BS, Finance & Insurance
The Hanover Insurance Group February 2008 - Present
Fidelity Investments April 1996 - December 2007
Haris Corporatin September 1992 - April 1994
Haris corporation 1992 - 1994
Skills
Agile Methodologies, SDLC, SOA, IT Strategy, Business Analysis, Enterprise Architecture, Software Project..., Requirements Gathering, Requirements Analysis, DB2, Data Warehousing, Web Services, Java, Testing, Java Enterprise Edition, Project Management, Unix, Websphere, Software Development, Visio, PL/SQL, Global Delivery, Databases
Education
University of Florida 1990 — 1992
ME, CS
Birla Institute of Technology 1983 — 1987
BE, EE
Reilly, LLC September 2006 - Present
MassMutual Financial Group August 2013 - December 2014
Lincoln Financial Group December 2011 - July 2013
Prudential Insurance January 2011 - December 2011
AVIVA USA April 2010 - January 2011
MassMutual Financial Group January 2008 - December 2009
The Hanover Insurance Group 1999 - 2007
Consultant 1997 - 1999
Allmerica Financial & First Data Investor Services Group 1993 - 1997
Allmerica Financial 1993 - 1997
Skills
Quality Assurance, Business Analysis, Process Improvement, Strategy, Enterprise Software, Project Management, Integration, Relationship Management, SDLC, Financial Services, Leadership, Requirements Analysis, Insurance, Vendor Management, Management, Software Project..., Resource Management
Education
Bentley University
Bachelor of Science
The George Washington University
Masters Certification
The Hanover Insurance Group March 2013 - Present
The Hanover Insurance Group March 2012 - March 2013
The Hanover Insurance Group June 2007 - March 2012
L. S. Starrett Company May 2006 - August 2006
L. S. Starrett Company May 2005 - August 2005
Skills
Requirements Gathering, Requirements Management, Software Requirements, Product Definition..., Data Mapping, Defect Tracking, Technical Documentation, Software Documentation, DB2, SQL Server, Quality Center, Requisite Pro, Toad for Data Analysts, Toad, User Acceptance Testing, Microsoft SQL Server, Functional..., Business Requirements, RequisitePro, HP Quality Center, Requirements Analysis, Business Analysis, Visio
Education
Bentley College - Elkin B. McCallum Graduate School of Business 2007 — 2008
MSIT, Information Technology
Bentley University 2003 — 2007
BSCIS, Computer Information Systems
Commodore Builders March 2014 - Present
The Hanover Insurance Group June 2010 - February 2014
Skills
Actuarial Science, Property & Casualty..., Insurance, General Insurance, Financial Analysis, Financial Modeling, Risk Management, Access, SAS, VBA, Microsoft Excel, Data Analysis, Underwriting, Investments, Corporate Finance, Business Analysis, Financial Services, Economics, Analytics, Soccer
Education
Boston College 2006 — 2010
Bachelor of Arts (BA), Economics
Thayer Academy 2003 — 2006
The Hanover Insurance Group August 2014 - Present
Jornata LLC October 2013 - August 2014
Axceler January 2010 - August 2013
CA 2006 - 2009
Concord Communications 2000 - 2006
Entex 1997 - 2000
Staples 1994 - 1996
Skills
SharePoint, Integration, Troubleshooting, System Administration, Technical Support, Microsoft SQL Server, Business Analysis, Windows, Enterprise Software, ITIL, Virtualization, Customer Service, Requirements Analysis, IIS, Software Development, Microsoft Technologies, Axceler ControlPoint, Axceler FileLoader, SaaS, Agile Methodologies, Databases, Pre-sales, Project Management, Management, Cross-functional Team..., Cloud Computing, Software Project..., Data Center, Process Improvement, Networking, SQL, CRM, Salesforce.com, Microsoft Office, Analysis, Leadership, Project Planning, Business Intelligence, Professional Services, VMware, Vendor Management, Database Administration, Software Documentation, Business Communications, IT Management, Solution Selling
Education
Bentley University 1994 — 1996
Brandeis University 1989 — 1991
Genworth Financial October 2013 - Present
The Hanover Insurance Group June 2007 - October 2013
Nationwide Insurance January 2001 - March 2007
Manchester CT Police Department January 1989 - August 2000
Skills
Police, Fraud, Claim, Claims Management, Internal Investigations, Arson, Certified Fraud Examiner, Background Checks, Evidence, Investigative Research, Property Damage, Fire Investigation, Special Investigations, Claims Investigations, Investigation, Accident, Criminal Investigations, Public Safety, Private Investigations, Subrogation, Liability, Legal Liability, Fraud Claims, Corporate Security, Executive Protection, Surveillance, Expert Witness, Identity Theft, Property & Casualty..., Casualty, Insurance, Security Management, Fraud Detection, Criminal Justice, Interrogation, Claim Investigation, Forensic Analysis, Firearms, Workplace Violence, Field Training Officer, Field Training
Education
Bluefield College 2004 — 2006
BS, Criminal Justice
University of New Haven 1994 — 1996
Forensic Science and Technology
Connecticut Police Academy 1989 — 1989
Ruby Tuesday March 2015 - Present
Darden August 2014 - March 2015
Darden June 2014 - July 2014
Darden July 2013 - May 2014
Darden Restaurants May 2012 - August 2012
The Hanover Insurance Group June 2009 - June 2011
GE Corporate Treasury May 2007 - August 2007
Pennsylvania Department of Banking May 2006 - August 2006
Skills
Financial Modeling, Forecasting, Leadership, Analytics, Team Building, Data Analysis, Business Analysis, Risk Management, Access, Analysis, Finance, Financial Analysis, Financial Reporting, Insurance, Strategy, Business Process..., Competitive Analysis, Cross-functional Team..., Corporate Finance, Portfolio Management, Market Research, Valuation, Management Consulting, Economics, Managerial Finance, Business Strategy, Budgets, Strategic Planning, Investments, Process Improvement, Accounting, Strategic Financial...
Education
Carnegie Mellon University - Tepper School of Business 2011 — 2013
MBA
Boston College 2005 — 2009
BA, Economics
The Hanover Insurance Group October 2010 - Present
Hanover Insurance Group 2009 - October 2010
The Hanover Insurance Group 2004 - 2009
The Hanover Insurance Group 1999 - 2004
The Hanover Insurance Group 1993 - 1999
The Boston Company 1992 - 1993
The Boston Company 1988 - 1992
Skills
Change Management, Business Analysis, Strategy, Insurance, IT Strategy, Claim, Commercial Insurance, Property & Casualty..., Process Improvement, Risk Management, Leadership, Underwriting, Training, Business Process..., Business Strategy, Product Development, Requirements Analysis, Requirements Gathering, Business Requirements, Vendor Management, Portfolio Management, Team Building, SDLC, Analysis, General Insurance, Financial Services, Project Portfolio..., Business Intelligence, Claims Management, Program Management, Business Process, Governance, PMO, Integration, IT Management, Management
Education
Boston College
B.S., Chemistry
iPEC Institute for Professional Excellence in Coaching (in progress)
CNA Insurance May 2015 - Present
NCCI Holdings, Inc August 1998 - May 2015
The ALEA Group December 2002 - August 2003
The Worker's Compensation Rating & Inspection Bureau January 1993 - July 1998
The Hanover Insurance Group June 1987 - December 1992
Skills
Workers Compensation, Insurance, Property & Casualty..., Leadership, Microsoft Excel, Actuarial Science, Strategic Planning, Microsoft Office, Microsoft Word, Management, Commercial Insurance, General Insurance, Business Planning, Training, Risk Management, Financial Modeling, Data Analysis, Claim, Access, Analysis, Investments, PowerPoint, Liability, Marketing, Statistical Modeling, Software Documentation, Accounting, Underwriting, Public Speaking, Portfolio Management, Pricing, Reinsurance, Budgets, Negotiation, Business Analysis, VBA, Forecasting, Project Management, Analytics, Casualty, Mergers & Acquisitions, SAS, Enterprise Risk..., Outlook, Change Management, Fixed Annuities
Education
Bentley University 1983 — 1987
B.S., Quantitative Analysis
Chicopee High School 1979 — 1983
Masison's Collision Expert's, Inc. December 1999 - Present
The Hanover Insurance Group March 1989 - November 1995
Union Autobody Holbrook, MA September 1979 - July 1985
Education
Blue Hills Regional Technical School 1969 — 1973
High School Diploma, Collision Repair
Dean S. Luce School 1960 — 1964
Canton Elimentary School
The Hanover Insurance Group June 2015 - Present
Delphi Valuation Advisors, Inc. June 2011 - May 2015
UBS Wealth Management May 2010 - August 2010
Skills
Financial Modeling, Equities, Financial Analysis, Microsoft Excel, Valuation, Finance, Microsoft Office
Education
Bentley University 2008 — 2012
Bachelor's Degree, Finance and Liberal Studies
Passed all three levels of the CFA Program.
May be award the charter upon completion of the required work experience.
CNA Insurance August 2012 - Present
Hanover Insurance Group October 2007 - August 2012
The Hanover Insurance Group February 1997 - October 2007
Liberty Mutual Insurance 1993 - February 1997
CIGNA Group Insurance August 1992 - 1993
CNA Insurance June 1987 - August 1992
Reliance Insurance July 1978 - June 1987
Skills
Underwriting, Surety, Portfolio Management, Surety Bonds, Financial Risk, Reinsurance, Financial Analysis, Bonds, Risk Management, Commercial Insurance, Property & Casualty..., Credit Analysis, Professional Liability, Insurance, Liability, Leadership, Business Analysis, Analysis, Casualty, General Insurance, Brokers, Auditing, Legal Liability, Commercial Lines, Employment Practices...
Education
Bentley College 1972 — 1976
Bachelor of Science, General Business
The Hanover Insurance Group October 2014 - Present
The Hanover Insurance Group June 2013 - October 2014
The Hanover Insurance Group August 2012 - June 2013
Tennessee Bank & Trust August 2011 - August 2012
Tuned In Broadcasting, Inc. August 2010 - December 2010
Skills
Customer Service, Retail Banking, Project Management, PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Spreadsheets, Financial Analysis, Banking, Social Media, Fundraising, Event Management, Training, Marketing, Sales, Recruiting
Education
Belmont University 2007 — 2010
Bachelor's of Business Administration, Management
Hillwood High School 2003 — 2007
High School
Quincy College October 2014 - Present
Keene Consulting Agency September 2014 - Present
Avon Finance Committee August 2014 - Present
Raytheon May 2013 - September 2014
The Hanover Insurance Group February 2012 - May 2013
Boston College September 2009 - May 2011
Study Point August 2010 - November 2010
College of the Holy Cross September 2006 - May 2009
College of the Holy Cross May 2008 - August 2008
Skills
Java, Computer Science, Calculus, C++, Statistics, Teaching, Predictive Modeling, Probability, Algebra, Analysis, Data Analysis, Microsoft SQL Server, MS Excel Pivot Tables, Microsoft Excel, VBA, QTP, Quality Center, Software Requirements, Elliptic Curve..., Programming, Microsoft Office, Research, Public Speaking
Education
Boston College 2009 — 2011
Master's Degree, Mathematics, 3.74/4.00
College of the Holy Cross 2005 — 2009
Bachelor's Degree, Mathematics major, Computer Science minor, 3.87/4.00
Xaverian Brothers High School 2001 — 2005
High School
Dell SecureWorks September 2013 - Present
Dell SecureWorks July 2009 - Present
Verisign Inc/SecureWorks/Dell February 2006 - Present
VERISIGN 2006 - 2009
Northeast Data Vault October 2001 - February 2006
Northeast Data Vault 2000 - 2006
USDataCenters, Inc May 2000 - October 2001
Quebecor Integrated Media December 1997 - April 2000
The Hanover Insurance Group January 1996 - January 1997
Filene's Department Stores January 1994 - January 1996
Skills
Firewalls, VPN, Network Security, Intrusion Detection, Routers, Data Center, Security, WAN, Network Design, CISSP, Checkpoint, Sourcefire, Juniper, Cisco Security, Cisco Routers, Routing, System Administration, Networking, Servers, Troubleshooting, Solaris, IP, Linux, Load Balancing, Operating Systems, Hardware
Education
Blackstone Valley Vocational Regional School District 1985 — 1989
The Hanover Insurance Group April 2013 - June 2015
The Hanover Insurance Group June 2011 - March 2013
Boston College Student Admission Program July 2010 - May 2011
Novartis Institutes for Biomedical Research June 2010 - September 2010
Boston College Student Admission Program September 2009 - May 2010
Novartis June 2009 - August 2009
Novartis June 2008 - August 2008
Skills
PowerPoint, Word, Excel, SPSS, Microsoft Excel, Microsoft Word, Leadership, Workforce Planning, Analytics, Organizational Design, Employee Relations, Networking, Management, Strategy, Employee Engagement, Talent Management, Human Resources
Education
Cornell University - Johnson Graduate School of Management 2015 — 2017
Master of Business Administration (M.B.A.)
Boston College 2007 — 2011
Bachelor of Science, Marketing, Human Resource Management
International School of Basel 2004 — 2007
IB Diploma
The Hanover Insurance Group June 2015 - Present
Bentley University Service Learning Center August 2013 - Present
Bentley University Service Learning Center October 2013 - Present
Skills
Project Management, Information Technology, Social Media Marketing, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Financial Accounting, Community Outreach, Time Management, Management, Customer Service, Teamwork, Leadership, Dreamweaver, Drupal, Expression Web
Education
Bentley University 2013 — 2017
Corporate Finance and Accounting, Sophmore
Quabbin Regional High School 2009 — 2013
High School Diploma, General Studies, Graduated
Reliant Medical Group November 2012 - Present
Cognex Corporation January 2012 - November 2012
The Hanover Insurance Group May 2006 - January 2012
The Hanover Insurance Group May 2006 - January 2012
Atlas Box & Crating February 2006 - May 2006
Liberty Mutual Insurance May 2005 - February 2006
Skills
Employee Relations, Talent Management, Employee Benefits, Benefits Administration, Onboarding, Talent Acquisition, HRIS, Employee Engagement, Performance Management, Applicant Tracking..., Succession Planning, Workers Compensation, Job Descriptions, HR Policies, Job Analysis, Human Resources
Education
Becker College 2002 — 2005
Bachelors, Business Mgt, Concentration HR Mgt.
MetLife December 2014 - Present
MetLife April 2014 - December 2014
Lincoln Financial Group November 2003 - April 2014
WealthPlan Financial Partners November 2003 - April 2014
The Hanover Insurance Group February 1999 - November 2002
Skills
Retirement Planning, Strategic Financial..., Mutual Funds, Securities, Investments, Estate Planning, Financial Planning, Insurance, Compliance Management, Series 24, Series 7, Series 66, Surveillance, Compliance, FINRA, General Securities..., Operations Management, Management, Series 63, Series 6, Investment Advisory, Series 65, Fixed Annuities, Onboarding, Recruiting, Project Management, Financial Services
Education
Belmont Abbey College 1998 — 2002
Bachelor of Arts, Business Finance
Liberty Mutual Insurance February 2007 - Present
The Hanover Insurance Group 2003 - 2007
Kemper Insurance 1997 - 2003
URC Holdings Corporation 1995 - 1997
AIG 1993 - 1995
Crum and Forster 1985 - 1993
Skills
Underwriting, Property & Casualty..., General Insurance, Commercial Insurance, Casualty Insurance, Excess, Risk Management, Umbrella Insurance, Workers Compensation, Insurance, Reinsurance, Legal Liability, Liability, Claim, Professional Liability
Education
Boston College
Bachelor's Degree, Business Administration, Management and Operations
Woonsocket High School
High School
The Hanover Insurance Group July 2013 - Present
The Hanover Insurance Group July 2012 - June 2013
Skills
Property & Casualty..., Commercial Insurance, Property, Claim, Property Damage, Professional Liability, Commercial Lines, Legal Liability, Claims Management, Subrogation, Customer Service, Claim Investigation, Leadership
Education
Bentley University 2006 — 2010
Bachelor of Science (BS), Business Administration and Management, General
The Hanover Insurance Group August 2014 - Present
The Hanover Insurance Group June 2012 - August 2014
Spring Hill High School July 2011 - May 2012
Hickman County Schools August 2009 - August 2011
Skills
Higher Education, Teaching, E-Learning, Educational Technology, Curriculum Design, Instructional Design, Curriculum Development, Distance Learning, Instructional Technology, Staff Development, Research, Public Speaking, Adult Education, Teacher Training, Educational Leadership, Leadership, Classroom, Training, Process Improvement, Property, Customer Service
Education
Boise State University 2011 — 2013
Masters of Educational Technology, School Coordination and Networking
University of Michigan-Flint 2002 — 2008
Bachelor of Arts (B.A.), Secondary Education and Teaching
Aronson Insurance August 2015 - Present
Berry Insurance Agency, Inc. June 2013 - August 2015
The Hanover Insurance Group January 2013 - June 2013
The Hanover Insurance Group March 2006 - December 2012
ELCO Administraive Services January 2003 - March 2006
Enterprise Rent-A-Car January 2002 - January 2003
Skills
Liability, Workers Compensation, Commercial Lines, Claim, Property & Casualty..., Commercial Insurance, Casualty, Insurance, Legal Liability, Claims Management, Professional Liability, General Insurance, Reinsurance
Education
Stonehill College 1997 — 2001
BA, Communication
Bond University 1999 — 1999
Semester Abroad
Lumeris July 2012 - Present
City Awake August 2014 - Present
StartingBloc July 2014 - July 2014
Infinata June 2010 - July 2012
Boston College Social Work Library August 2008 - May 2010
Boston College Intervarsity Asian Christian Fellowship September 2007 - May 2010
Boston College Shaw Leadership Program September 2006 - May 2010
The Hanover Insurance Group June 2009 - August 2009
Center for Retirement Research (CRR) June 2008 - May 2009
Skills
Data Analysis, Oracle SQL, Client Relationship..., Client Retention, Product Management, Product Support, Microsoft Office, HTML + CSS, Batch/Ruby (Basic), Leadership Mentoring, Public Speaking, Writing, CRM, SQL, Databases, Project Management, Leadership, Research, Business Analysis, HTML, Healthcare, Microsoft Excel
Education
Boston College 2006 — 2010
BA, Philosophy, Economics
University of Massachusetts April 2008 - Present
The Hanover Insurance Group 2005 - 2008
The Hanover Insurance Group 2003 - 2005
The Hanover Insurance Group 2000 - 2003
Simplex Time Recorder 1997 - 2000
Allmerica Financial 1996 - 1997
Paul Revere Insurance Group 1993 - 1996
Rich's Department Stores 1992 - 1993
Skills
Financial Analysis, Accounting, Budget, Cost Benefit, Management, Forecasting, Financial Reporting, Vendor Management, Business Analysis, Budgets, Analysis, Project Management, Cross-functional Team..., Finance, Strategic Financial..., Business Planning, Strategic Planning, Leadership, Process Improvement, Cost Accounting, Financial Modeling, Mergers & Acquisitions, Sarbanes-Oxley Act, Access
Education
Bentley College - Elkin B. McCallum Graduate School of Business 1997 — 1999
MSF, Finance
Fitchburg State University 1988 — 1992
BSBA, Accounting
The Hanover Insurance Group August 2013 - Present
The Hanover Insurance Group May 2012 - Present
The Hartford December 2010 - January 2012
The Hartford July 2006 - December 2010
Biola University 2004 - 2006
Skills
Small Business, Sales, Property & Casualty..., Underwriting, Insurance, Commercial Insurance, Workers Compensation, Casualty, Liability, Commercial Lines, Risk Management, General Insurance, Professional Liability, Account Management, Customer Service, Inland Marine, Umbrella Insurance, Casualty Insurance
Education
Biola University 2002 — 2006
Bachelor of Arts, Liberal Studies
Hillcrest Christian 1998 — 2002
Expedia, Inc. November 2014 - Present
Breckenridge Grand Vacations October 2013 - October 2014
Breckenridge Grand Vacations November 2011 - August 2013
Breckenridge Grand Vacations October 2010 - October 2011
Epsilon June 2008 - August 2010
The Hanover Insurance Group May 2007 - August 2007
Interpublic Group May 2006 - August 2006
Skills
Colorado Real Estate..., Sales, New Business Development, Account Management, Marketing, Communication, Finance, Accounting, Cold Calling, Business Analysis, Research, Strategy, Leadership, Digital Media, Salesforce.com, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Software Documentation, Customer Service
Education
Boston College 2004 — 2008
Bachelor of Science (B.S.), Marketing & Finance
UNSW Australia 2007 — 2007
International Studies: Business & Aboriginal Culture
The Hanover Insurance Group July 2015 - Present
Atlas Distributing October 2013 - September 2014
J&M Concepts LLC September 2012 - January 2013
Saint Anselm College September 2009 - January 2012
Ameriprise Financial Services, Inc. May 2009 - August 2009
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Access, Financial Modeling, Marketing, Sales, Leadership, Financial Analysis, Management, Event Planning, Analysis
Education
Bentley University 2014 — 2015
Master's Degree, Finance, 3.68
Saint Anselm College 2009 — 2012
Bachelor of Arts (B.A.), Business, Specialty: Finance
Wachusett Regional High School 2009 — 2012
High School Diploma, Business Administration and Management, General
Monster Worldwide September 2013 - February 2015
Monster Worldwide July 2012 - June 2013
Travelers of Massachusetts January 2008 - September 2011
The Hanover Insurance Group September 2006 - December 2007
BJ's Wholesale Club, Inc August 2001 - February 2006
Charter Bank January 2000 - July 2001
Skills
SDLC, Project Management, PMP, Change Management, Management, Visio, Business Analysis, Requirements Analysis, PMO, MS Project, Requirements Gathering, Cross-functional Team..., Software Project..., Agile Methodologies, Project Planning, Business Process, SharePoint, PowerPoint, Team Leadership, Software Development, Vendor Management, Analysis, IT Strategy, Training, Program Management, Integration, Agile Project Management, Scrum, Product Management, Budgets, Strategy, Enterprise Software, Project Delivery, Business Intelligence, Software Documentation, Business Process..., Microsoft Office, Data Center, Project Portfolio..., IT Management, MS Office Suite
Education
University of Colorado at Denver 2010 — 2010
Practitioner Certificate, Business Analysis
Boston University 2006 — 2006
Certificate, Project Management
Bentley College
Finance
Delaware Court of Chancery September 2015 - Present
Duke Law Journal February 2014 - May 2015
Simpson Thacher & Bartlett LLP May 2014 - August 2014
Delaware Court of Chancery May 2013 - July 2013
The Hanover Insurance Group April 2012 - July 2012
The Hanover Insurance Group June 2010 - March 2012
Skills
Analysis, HRIS, Business Analysis, Access, Insurance, College Recruiting, Excel, Talent Assessment, Talent Acquisition, Data Analysis, Leadership, Legal Research, Legal Writing, Interviews, Onboarding, Microsoft Office, Classical Ballet, Westlaw
Education
Duke University School of Law 2012 — 2015
Doctor of Law (J.D.), Law
Boston College 2006 — 2010
Bachelor of Arts, Magna Cum Laude, International Studies, Economics
Institut d'Etudes politiques de Paris 2009 — 2009
International Economics
Atlas Venture July 2015 - Present
Raptor Capital Management July 2011 - July 2015
The Hanover Insurance Group November 2010 - July 2011
KPMG September 2008 - October 2010
Education
Bentley College - Elkin B. McCallum Graduate School of Business 2008 — 2009
MS, Accountancy
Bentley University 2004 — 2008
BS, Accountancy
CVS Health August 2014 - Present
CVS Health September 2013 - August 2014
CVS Health May 2012 - September 2013
The Hanover Insurance Group March 2007 - May 2012
The Hanover Insurance Group February 2006 - February 2007
Fidelity Investments December 2000 - January 2006
The Hanover Insurance Group January 1998 - January 2000
Skills
Excel, Access, Business Objects, SQL, Financial Analysis, Budgeting, Expense Analysis, Cost Benefit Analysis, PowerPoint, Data Mining, Project Management, Budgets, Cost Benefit, Financial Modeling, Financial Accounting, IT Strategy, Financial Forecasting, Trend Analysis, Process Improvement, Influence Without..., Best Practices, Standardization, Microsoft Excel, Forecasting, Financial Reporting, Variance Analysis, Hyperion Enterprise, Leadership, Essbase, Strategic Planning, Analysis, Strategic Financial..., Databases, Cross-functional Team..., GAAP, Income Statement, Business Analysis, Insurance, Accounting, Property
Education
Nichols College
Master of Business Administration (MBA), Business Administration, 4.0
Bentley University
Bachelor of Science, Finance/Economics, 3.32
Clinton Savings Bank May 2014 - Present
Clinton Savings Bank February 2013 - May 2014
Boylston/West Boylston Pop Warner January 2008 - January 2014
Algonquin Regional High School January 1997 - January 2001
Clinton Public Schools January 1996 - January 1997
Wright Line January 1995 - December 1995
The Hanover Insurance Group January 1992 - January 1995
Skills
Accounting, Mutual Funds, Bank Reconciliation, ADP Payroll, Microsoft Excel, Microsoft Word, PowerPoint, Quicken, Budgets, General Ledger, Account Reconciliation, Financial Analysis, Microsoft Office
Education
Bentley University 1988 — 1992
Bachelor of Science, Finance
Farm Credit Financial Partners, Inc. January 2009 - Present
Farm Credit Financial Partners, Inc. May 2007 - December 2008
McKesson Health IT September 2005 - May 2007
The Hartford September 1998 - September 2005
Boston Financial Data Services May 1996 - September 1998
The Hanover Insurance Group April 1993 - May 1996
RISC June 1990 - April 1993
Education
Bentley University 1995 — 1998
MBA, Finance
Bentley University 1987 — 1991
BS, Finance
Institute of Management Accountants
Certified Management Accountant (CMA)
Lincoln Financial Securities November 2003 - Present
Norkum Wealth Management, Inc. December 1981 - Present
The Hanover Insurance Group August 1989 - November 2003
American Express Financial Advisors July 1985 - August 1989
Skills
Retirement Planning, Investment Advisory, Wealth Management, Financial Services, Life Insurance
Education
Bentley University 1964 — 1968
Bachelor of Science (B.S.), Accounting and Finance
Revolusun LLC February 2013 - Present
Robert Half Management Resources May 2012 - January 2013
The Hanover Insurance Group March 2008 - September 2011
Harcourt 2006 - 2009
Morgan Stanley 2000 - 2006
BankBoston 1998 - 2000
KPMG US 1985 - 1988
Skills
Asset Managment, Recruiting, Financial Risk, Risk Assessment, Risk Management, General Ledger, Customer Service
Education
Bentley College
Bachelor's degree, Accounting
The Hanover Insurance Group December 2014 - Present
Staples April 2011 - November 2014
Staples April 2008 - April 2011
Pearson Education May 2004 - April 2008
Thomson CompuMark September 2002 - May 2004
Skills
WebEx, Content Development, Content Management, Instructional Design, Adobe Acrobat, E-Learning, Salesforce.com, Time Management, Captivate, Microsoft Excel, Employee Training, Lectora, Microsoft Office, Project Management, Technical Writing, PHR, Human Resources, Member of Toastmasters, Competency Assessment, Employee Surveys, Audacity, HTML, Social Media, Course Management..., ADDIE, Behavioral Interviewing, Project Management Tools, Onboarding, Vendor Management, Taleo, Brainshark
Education
Bentley University 1998 — 2002
BS, Computer Information Systems, Spanish, 3.7
College for International Studies 2001 — 2001
The Boston Consulting Group September 2013 - Present
Covidien May 2011 - Present
The Hanover Insurance Group June 2009 - July 2011
Entergy June 2008 - August 2008
Skills
Analysis, Financial Analysis, Management, Finance, Project Management, Risk Management, Strategy
Education
Endicott College 2011 — 2013
MBA
Bentley University 2005 — 2009
B.S, Finance, Marketing
Clark Insurance November 2004 - Present
MEMIC November 1999 - November 2004
Acadia 1996 - 1999
The Hanover Insurance Group August 1988 - July 1996
Skills
Workers Compensation, Commercial Insurance, Property & Casualty..., Insurance, Liability, Professional Liability, Umbrella Insurance, Casualty, Health Insurance, D&O, General Insurance, Underwriting, Commercial Lines, Disability Insurance, Employee Benefits, Life Insurance
Education
Bentley University 1982 — 1986
Bachelor's degree, Finance and Financial Management Services
Cheverus High School 1979 — 1982
Liberty Mutual Insurance September 2015 - Present
The Hartford June 2011 - September 2015
The Hanover Insurance Group June 2009 - August 2010
Skills
Actuarial Science, Insurance, Property & Casualty..., Financial Analysis, Microsoft Excel, Data Analysis, Access, SAS, Reinsurance, VBA
Education
Bentley University 2007 — 2011
BS, Mathematical Sciences Major, Economics and Computer Information Systems Minors
Bentley University
Bluespire Marketing September 2014 - September 2015
The Hanover Insurance Group September 2013 - August 2014
Camp Horizons June 2013 - September 2013
Pratt & Whitney February 2012 - October 2012
Skills
Qualitative Research, Process Improvement, Quantitative Research, Financial Analysis, Analysis, Business Process..., Business Analysis
Education
Bentley University 2007 — 2010
B.S., Economics
EO Smith
Fidelity Investments October 2012 - Present
Liberty Mutual April 2011 - October 2012
Our Lady of Fatima September 2009 - May 2012
Self-employed January 1994 - April 2011
The Hanover Insurance Group 2005 - 2007
Skills
Captivate, Talent Management, Microsoft Office, Instructional Design, Performance Consulting, Needs Analysis, Performance Management, Instructor-led Training, Blended Learning, E-Learning, Learning Management, Organizational..., Onboarding, Management Development, Training, Management, Leadership Development, Organizational Design, ADDIE, Organizational..., Training Delivery, Curriculum Design, Strategy, Consulting, Human Resources, CRM, Workforce Planning
Education
Bentley College - Elkin B. McCallum Graduate School of Business
MBA, Marketing
Bryant University
Human Resources Management Certificate
Regis College
BA, Economics, Math
The Hanover Insurance Group September 2013 - Present
The Hanover Insurance Group March 2008 - Present
The Hanover Insurance Group August 2006 - January 2008
Staples January 2003 - August 2006
Staples June 1998 - January 2003
Skills
Enterprise Architecture, Solution Architecture, Integration, TOGAF, Enterprise Software, Insurance, SDLC, EAI, Software Project..., SOA, Vendor Management, Salesforce.com, R Programming, IT Management, Python, Pega PRPC, Java, Amazon Web Services..., Guidewire, AgencyPort AgencyPortal..., Business Requirements, Business Analysis, Java Enterprise Edition, Strategy, Program Management, Business Intelligence, Business Process..., Requirements Gathering, Database Design, Cross-functional Team..., Project Portfolio..., Websphere, SharePoint, Requirements Analysis, UML, IT Strategy, Project Management, WebSphere Message Broker, Marketing Automation, Web Services, Systems Analysis, Marketing Strategy, Data Modeling, Application Architecture, WebSphere ESB, DataPower, electronic discovery..., Legal IT
Education
The American Institutes - CPCU Society 2013 — 2016
Certified Property and Casualty Underwriter (CPCU)
Bentley College - Elkin B. McCallum Graduate School of Business 2003 — 2006
MS, Information Technology
Brandeis University 1992 — 1997
BA, Psychology
Deluxe Corporation April 2006 - Present
The Hanover Insurance Group 2001 - 2006
Skills
Strategic Sourcing, Sourcing, Supply Management, Process Improvement, Procurement, Contract Management, Project Management, Purchasing, Supply Chain Management, Cross-functional Team..., Supply Chain
Education
Becker College
Bachelor’s Degree, Business Administration and Management, General
fresenius medical care August 1998 - Present
The Hanover Insurance Group March 1992 - June 1998
Skills
Microsoft Office, Financial Reporting, Accounting, Tax, Budgets, Process Improvement, Financial Analysis, Auditing, Microsoft Word, Forecasting, SAP, Access
Education
Bentley College 1996 — 1999
Master's degree, Taxation
Bentley College 1980 — 1984
Bachelor of Science (BS), Accounting
Babson Capital Management LLC 1995 - Present
The Hanover Insurance Group 1993 - 1995
The New England 1991 - 1993
Skills
Investments, Asset Management, Fixed Income, Hedge Funds, Structured Products, Alternative Investments, Trading, Management, Structured Finance, Corporate Finance, Risk Management, CLO, Capital Markets, High Yield, Bloomberg, Bonds
Education
Bentley University 1986 — 1990
Bachelor of Science (B.S.), Finance, General
Shaker High School 1983 — 1986
Boston University School of Management February 2012 - Present
The Hanover Insurance Group July 2008 - February 2012
Babson College - F.W. Olin School of Business August 2004 - July 2008
PharmaCare - (CVS Corporation) 2002 - 2004
Fidelity Investments 1998 - 2001
Fidelity Investments 1996 - 1998
Fidelity Investments 1993 - 1995
Prudential Insurance 1989 - 1990
Investors Center Inc. 1988 - 1989
Education
Pace University - Lubin School of Business 1991 — 1992
MBA, Marketing Management
Boston College 1984 — 1988
BS, Marketing
Bank of America June 2013 - Present
The Hanover Insurance Group 2011 - Present
HCSC July 2010 - March 2011
Medco March 2009 - July 2010
Cognizant Technology Solutions November 2004 - December 2008
The Hartford October 2006 - October 2008
Syntel May 2002 - October 2004
Skills
SOA, Web Services, Java Enterprise Edition, SDLC, Oracle, DataPower, Java, Architectures, J2EE Application..., Websphere, Enterprise Architecture, Architecture, Security, ESB, WebSphere Application..., Weblogic, Integration, API Development, WebSphere
Education
Bharathidasan University 1998 — 2002
Bachelor's Degree, Computer Science and Engineering
Hughes & Associates Law Office March 2002 - Present
Pierce, Davis & Perritano, LLP September 1998 - March 2002
Morrison, Mahoney & Miller February 1997 - September 1998
The Hanover Insurance Group July 1994 - February 1997
Education
Suffolk University Law School 1995 — 1999
JD, Law
Boston College 1990 — 1994
BA, Mathematics
The Hanover Insurance Group May 2012 - Present
Liberty Mutual Insurance March 2011 - May 2012
Liberty Mutual Insurance May 2008 - February 2011
Fidelity Investments January 2005 - May 2008
Fidelity Investments March 2004 - January 2005
Fidelity Investments June 2002 - March 2004
Skills
Analysis, Financial Modeling, Strategic Financial..., Financial Analysis, Management, Insurance, Finance, Forecasting, Financial Planning
Education
Bentley College - Elkin B. McCallum Graduate School of Business 2004 — 2007
2007, MBA concentration in Finance
Bentley University 1998 — 2002
2002, Finance
The Hanover Insurance Group January 2015 - Present
The Hanover Insurance Group September 2013 - January 2015
The Hanover Insurance Group September 2011 - September 2013
The Hanover Insurance Group December 2008 - September 2011
The Hanover Insurance Group February 2007 - December 2008
The Hanover Insurance Group December 2005 - February 2007
Skills
Property & Casualty..., Insurance, Leadership, Underwriting, Commercial Lines, Small Business, Casualty, Commercial Insurance, General Insurance, Liability, Workers Compensation, Umbrella Insurance, Process Improvement, Risk Management
Education
Becker College 2010 — 2013
Bachelor's degree, Business Administration, Summa Cum Laude
Swampscott High School 1996 — 2000
Yes
Bose Corporation December 2011 - Present
The Hanover Insurance Group July 2008 - December 2011
Liberty Mutual April 2005 - July 2008
Cornerstone Mortgage September 2002 - March 2005
Education
Bentley College - Elkin B. McCallum Graduate School of Business 2007 — 2010
MBA, Accounting
Bentley University 2000 — 2003
BS, Corporate Finance and Accounting
Social Security Administration April 2014 - Present
The Hanover Insurance Group October 2011 - April 2014
Long Island Women's Agenda June 2010 - May 2012
Law Office of Jayashri S. Cuffey, P.C. April 2008 - October 2011
SBI Campus - an affiliate of Sanford-Brown Institute January 2009 - February 2009
AutoOne Insurance February 2004 - October 2007
Travelers Insurance September 2001 - February 2004
Law Offices of Guercio & Guercio October 2000 - September 2001
W. P. Carey & Co. LLC September 1984 - May 1997
Skills
Litigation, Legal Research, Civil Litigation, Arbitration, Personal Injury, Insurance, Commercial Litigation, No Fault, Legal Writing, Examinations under oath, Depositions, Employee Training, Development Of Employees, Accounts Payable, Cash Management, Financial Reporting, Management, Non-profit Volunteer, Non-profit Leadership, Litigation Management
Education
Benjamin N. Cardozo School of Law, Yeshiva University 1997 — 2000
JD, Law
Fordham University 1981 — 1985
B.S., Public Accounting
New Rochelle High School 1978 — 1981
High School Diploma
The Hanover Insurance Group December 2009 - Present
Dextrys April 2009 - December 2009
Fidelity Investments September 2005 - December 2008
Bank of America/Fleet Financial Group May 1992 - June 2005
Corestates Bank January 1990 - April 1992
Genesys Software Systems September 1981 - December 1989
ADP May 1979 - September 1981
Skills
Change Management, Integration, CRM, Human Resources, Software Project..., Consulting, Business Process..., MS Project, Program Management, Negotiation, Service Delivery, Customer Satisfaction, Budgets, PeopleSoft, Outsourcing, Strategy, Vendor Management, Financial Services, Cross-functional Team..., Employee Benefits, Requirements Gathering, Analysis, Business Process..., PMO, Team Building, Leadership, HRIS, Solution Architecture, Training, Project Portfolio..., Benefits Administration, Enterprise Software, Requirements Analysis, Payroll, Process Improvement, Testing, Management, SDLC, Strategic Financial..., Product Development, Risk Management, Six Sigma, Mergers & Acquisitions, Project Management, Visio, Insurance, Start-ups, PMP, Finance, Business Analysis
Education
Bentley University 1975 — 1979
BS, Management
Travelers March 2015 - Present
The Hanover Insurance Group July 2012 - February 2015
CNA Insurance February 2005 - July 2012
Fireman's Fund Insurance Company August 2000 - January 2005
Firemans Fund Insurance Company January 1998 - August 2000
Fireman's Fund Insurance Company October 1995 - January 1998
Skills
Property & Casualty..., Commercial Lines, Casualty, Legal Liability, Commercial Insurance, Underwriting, Financial Risk, Excess, Liability, Professional Liability, Reinsurance, Umbrella Insurance, Brokers, General Insurance, Insurance, Casualty Insurance
Education
Bloomsburg University of Pennsylvania 1981 — 1983
BA, Psychology
The Hanover Insurance Group March 2013 - Present
The Hanover Insurance Group August 2009 - Present
The Hartford Insurance Group April 2005 - August 2009
Travelers 1999 - 2005
Zurich Insurance 1988 - 1994
Skills
Insurance, Underwriting, Inland Marine, Property & Casualty..., Commercial Insurance, Claim, Workers Compensation, Sales Management, Team Building, General Insurance, Performance Management, Sales, Change Management, Casualty, Liability, Brokers, Legal Liability, Commercial Lines, Umbrella Insurance, Casualty Insurance
Education
Bethany College 1977 — 1981
BA, Education
The Hanover Insurance Group
Skills
Certified Case Manager, Disability Management
Education
Boston College
B.S., Nursing
Liberty Mutual Insurance June 2009 - Present
The Hanover Insurance Group May 2008 - August 2008
Education
Bentley University 2010 — 2012
Master of Science in Information Technology, Information Technology
Bentley University 2005 — 2009
Bachelor of Science, Computer Information Systems
Aetna September 2013 - Present
Cognizant Technology Solutions September 2011 - September 2013
The Hanover Insurance Group September 2010 - September 2013
Cognizant Technologies Solutions CTSH August 2004 - March 2012
The Hanover Insurance Group August 2004 - August 2010
Microsoft April 2003 - August 2004
Wipro Technologies March 2001 - August 2004
Weyerhaeuser December 2001 - January 2003
Sakshi Automation Solution (Private) Limited 1998 - 2001
Skills
End to End Test..., Strategic Planning, Software Quality..., QA Testing &..., Automation Testing &..., Project & Program..., Quality Center, Client Relationship..., Quality & Process..., Risk Management, Quality Assurance, Best Practices &..., System Architecture, Recruiting, Hiring &..., Mercury QuickTest Pro, SDLC, STLC, Test Strategy, Functional Testing, Requirements Analysis, Performance Testing, User Acceptance Testing, Defect Management, Agile & Waterfall..., Offshore Outsourcing, Visual Basic, Excel Dashboards, VB.NET, Rational Robot, Selenium, HTML, XML, DHTML, CSS,..., Property & Casualty..., SDLC, Software Project..., Test Management, Project Management, Oracle, Test Automation, SOA, Requirements Gathering, Microsoft SQL Server, Regression Testing, Test Cases, Defect Tracking, HP Quality Center
Education
Bharathiar University 1993 — 1997
BE, Mechanical, 73.5 %
Kumaraguru College of Technology 1993 — 1997
Bachelor of Engineering (B.E.), Mechanical Engineering
Clark Insurance November 2004 - Present
MEMIC July 1999 - November 2004
Acadia Insurance Company June 1996 - November 1999
The Hanover Insurance Group February 1989 - June 1996
Education
Bentley University 1982 — 1986
Finance, Professional Financial Planning, Management, Statisitics
Bentley University 1982 — 1986
Management, Human Resource, Marketing, Human Behavior in the Organization
The Hanover Insurance Group June 2011 - Present
The Hanover Insurance Group May 2008 - June 2011
FVASC 2007 - 2010
The Hanover Insurance Group January 2007 - May 2008
The Hanover Insurance Group May 2005 - December 2006
KPMG October 2002 - May 2005
KPMG May 2001 - August 2001
Skills
Accounting, SOX, Financial Reporting, Internal Controls, Financial Analysis, Audit, Auditing, Forecasting, Insurance, Budgeting, Excel, Internal Audit, US GAAP, Financial Accounting, Microsoft Office, Business Analysis, Financial Planning, Enterprise Risk..., PeopleSoft, Access, Word, Outlook
Education
Bentley College - Elkin B. McCallum Graduate School of Business 2002 — 2003
MSA, Accounting
Bentley University 1998 — 2002
BS, Accounting
The Hanover Insurance Group May 2015 - Present
The Hanover Insurance Group June 2012 - Present
CNA Insurance April 2003 - February 2012
Liberty Mutual Insurance Group 1991 - 2003
Skills
Property & Casualty..., Underwriting, Commercial Insurance, Legal Liability, Casualty, Commercial Lines, Liability, Insurance, Professional Liability, Workers Compensation, Reinsurance, CPCU, Employment Practices..., Risk Management, Umbrella Insurance, Claim, D&O, Inland Marine, Brokers, Casualty Insurance, General Insurance, Excess, Litigation Management, Claims Management, Liability Analysis, Directors & Officers..., Captives
Education
Bentley College - Elkin B. McCallum Graduate School of Business 1992 — 1994
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Massachusetts, Amherst
Bachelor of Arts (BA), Economics
Defense Group Inc September 2014 - Present
U.S. Department of Justice September 2013 - September 2014
U.S. Department of the Treasury May 2013 - August 2013
Embassy of the Republic of Korea in the United States of America August 2009 - July 2011
Young Professionals in Foreign Policy 2009 - 2011
The Hanover Insurance Group June 2008 - July 2009
Let's Get Ready 2007 - 2007
Skills
International Relations, Policy Analysis, Politics, Research, Economics, Public Policy, Non-profits, Data Analysis, Political Science, Chinese
Education
The Johns Hopkins University - Paul H. Nitze School of Advanced International Studies (SAIS) 2012 — 2014
Master of Arts (M.A.), Internaitonal Economics, China Studies
International Chinese Language Program 2011 — 2012
Certificate, Chinese
Boston College 2004 — 2008
BA, International Studies
The Hanover Insurance Group October 2013 - Present
Hanover Insurance June 2009 - October 2013
Liberty Mutual Group February 2005 - June 2009
Liberty Mutual Group October 2003 - February 2005
Thomas Weisel Partners April 2001 - March 2003
SunTrust Robinson Humphrey December 1999 - April 2001
BankBoston 1997 - 1999
Skills
Insurance, Property, Analysis, Financial Analysis, Management, Mergers, Financial Modeling, Leadership, Business Analysis, Strategic Planning, Analytics, General Insurance, Process Improvement
Education
Bentley College - Elkin B. McCallum Graduate School of Business 1996 — 1997
MS Finance, Finance
University of Rhode Island 1993 — 1996
BS, Finance, Marketing
GUARD Insurance Group February 2011 - Present
The Hanover Insurance Group 2008 - January 2011
Skills
Civil Litigation, Employment Law, Insurance Law, Claims Management, Liability, Litigation Management, Claim, Litigation, Arbitration, Appeals, Product Liability, Mediation, Torts, Trials, Public Liability
Education
Boston College
B.A., English
Loyola University New Orleans College of Law
J.D.
The Hanover Insurance Group November 2008 - Present
Skills
Claims Management, Property & Casualty..., Legal Liability, Commercial Lines, Claim, Commercial Insurance, General Insurance, Casualty, Liability, Subrogation, Litigation Management, Insurance, Claim Investigation, Professional Liability, Property Damage, Casualty Insurance
Education
Boston College
The Hanover Insurance Group June 2015 - Present
The Hanover Insurance Group June 2013 - June 2015
Infinata Inc June 2011 - December 2011
Fidelity National Title Insurance Company June 2010 - June 2011
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Social Media, Research, Data Analysis, Outlook, Analysis, Market Research
Education
Boston College 2009 — 2013
Bachelor’s Degree, Economics & Philosophy
Fidelity Investments March 2007 - February 2012
John Hancock Life Insurance Company (U.S.A.) 1998 - 2007
The Hanover Insurance Group 1996 - 1998
New England Financial 1985 - 1996
Skills
SEC filings, Financial Reporting, Financial Statements, Financial Analysis, Accounting, Statutory Accounting, Income Tax, Sarbanes-Oxley Act, Internal Controls, Microsoft Office, Essbase, Oracle Reports, PeopleSoft, AdminServer, Vantage, McCamish, QuickBooks, Financial Forecasting
Education
Boston College 1975 — 1979
BS, Accounting
Nova Southeastern University 2007 — 2010
MS, Taxation
The Hanover Insurance Group September 2013 - Present
Javier Andrade Agency Inc. January 2009 - September 2013
Skills
Outlook, Microsoft Office, Customer Service, Customer Retention, Risk Management, Staff Management, Office Management, Account Management, Clinical Research, Cultural Analysis, Insurance, CRM
Education
Benedictine University 2008 — 2013
Bachelor of Arts (B.A.), Psychology
Universidad de Granada 2012 — 2012
Spanish Language and Literature
The Hanover Insurance Group March 2015 - August 2015
Davis, Malm & D'Agostine, P.C. November 2006 - September 2014
LAW OFFICE OF RONALD M. STONE and CATANZARO AND ALLEN March 2005 - November 2006
BOWDTICH & DEWEY, LLP July 2000 - January 2005
Skills
Legal Research, PowerPoint, Microsoft Word, Legal Writing, Microsoft Excel, Litigation, Civil Litigation, Outlook, Commercial Litigation, Elite, Serengeti Billing, Sharepoint, TimeSlips
Education
Northeastern University 1985 — 2016
Business Administration and Management, General, 3.6 GPA
Northeastern University 2002 — 2002
Paralegal Certificate, Paralegal Studies
Bentley University 1984 — 1984
Accounting and Finance, 3.8 GPA
Middlesex Community College 1975 — 1976
Liberal Arts, 3.8 GPA
Navin, Haffty & Associates November 2014 - Present
University of Massachusetts February 2000 - May 2013
Ciber April 1997 - December 1999
The Hanover Insurance Group January 1994 - April 1997
Education
Bentley College 1987 — 1991
Bachelor's degree, Accounting
UMass Medical School April 2010 - Present
The Hanover Insurance Group May 2001 - November 2009
Education
Bentley University 1991 — 1993
Masters of Accountancy
Tufts University 1986 — 1990
Bachelor of Arts (BA), Economics