The Hanover Insurance Group
Industry: Insurance company
DescriptionThe Hanover Insurance Group, Inc., based in Worcester, Massachusetts, is one of the oldest continuous businesses in the United States still operating within its original industry. Headquarters: Worcester, Massachusetts, United States CEO: John C. Roche (4 Nov 2017–) Number of employees: 4,600 (2017) Founded: 1852 Subsidiaries: First Allmerica Financial Life Insurance Company,
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The Hanover Insurance Group Employees
AdvoCare April 2015 - Present
The Hanover Insurance Group February 2015 - Present
Weston & Sampson 2013 - Present
Army National Guard December 2010 - Present
WB Mason January 2014 - January 2015
Nike Premium Outlets November 2011 - May 2012
Massachusetts Army National Guard Headquarters 2011 - 2012
Skills
Media Planning, SEM, Digital Marketing, Direct Marketing, Integrated Marketing, Management, Sales, Leadership, Customer Service, Microsoft Office
Education
Nichols College 2006 — 2010
Bachelor of Science (BS), Criminal Justice Management
Fidelity Investments April 2011 - Present
Fidelity Investments January 2009 - March 2011
Fidelity Investments January 2008 - January 2009
Fidelity Investments January 2004 - January 2008
The Hanover Insurance Group July 1999 - October 2000
LaSalle Bank January 1998 - August 1999
Skills
Financial Services, 401k, Retirement Planning, Business Analysis, Client Services
Education
Penn State University 2012 — 2015
Organizational Leadership
University of Illinois at Chicago 1998 — 1999
Xerox Company January 2011 - Present
getCreative! (self employed) January 2010 - Present
The Hanover Insurance Group September 2008 - January 2010
Fidelity Investments January 2000 - August 2008
Scudder Investments 1996 - 2000
Skills
Graphic Design, Direct Mail, Creative Direction, Advertising, Art Direction, Adobe Creative Suite, Brochures, InDesign, Illustrator, Adobe Acrobat, Logo Design, Layout, Graphics, Branding & Identity, Mac, Photoshop, Digital Printing
Education
Plymouth State University 1989 — 1991
BA, Graphic Design
Chamberlayne Jr. College 1986 — 1988
Associate's Degree, Advertisting Design and Photography
Woburn High School
The Hanover Insurance Group December 2012 - Present
Burns & Wilcox September 2012 - December 2012
The Hanover Insurance Group October 2009 - September 2012
State Farm Insurance September 2008 - October 2009
Adams Township School District August 2008 - October 2008
South Lyon Public Schools March 2008 - April 2008
Bio-life Plasma Center March 2005 - November 2007
Skills
Property & Casualty..., Underwriting, Insurance, Umbrella Insurance, Commercial Lines, Commercial Insurance, Casualty, General Insurance, Liability, Professional Liability, Claim, Inland Marine, Process Improvement, Health Insurance, Brokers, Microsoft Office, Marine Insurance, Risk Management, Casualty Insurance, Customer Service, Homeowners, Training, Leadership, Sales, Excess
Education
Northern Michigan University 2003 — 2008
Bachelors of Science, Secondary Education and Teaching
Northern Michigan University 2003 — 2008
Bachelor's degree, Secondary Education and Teaching
The Hanover Insurance Group August 2012 - Present
Farmers Insurance Group February 2006 - June 2012
Farmers Insurance January 2004 - June 2012
Farmers Insurance July 1994 - June 2006
Farmers Insurance July 1994 - June 2006
Farmers Insurancce July 1994 - June 2006
Farmers Insurance January 1985 - June 2006
Farmers Insurance January 2004 - February 2006
Farmers Insuance August 1986 - February 2006
Farmers Insurance January 1992 - July 1994
Skills
Training, Sales, Insurance, Property & Casualty..., Creative Direction, Recruiting, Performance Tuning, Commercial Insurance, Claim, Commercial Lines, Customer Service, General Insurance, Health Insurance, Legal Liability, Life Insurance, Management, Marketing, Marketing Strategy, Operations Management, Selling, Small Business, Umbrella Insurance, Casualty, Homeowners, New Business Development, Renters, Customer Retention, Term Life Insurance, Casualty Insurance
Education
Prairie State College 1990 — 1994
Bachlor Of Science, Nursing
Prairie State College 1989 — 1991
Bachlor of Science, Business
Prairie State College 1989 — 1991
Bachlor of Science, Science
Prairie State College 1989 — 1991
Business
Prairie State College
Science
Meadowbrook Insurance Group 2000 - 2014
The Hanover Insurance Group 1991 - 2000
Education
Northeastern University 1964 — 1969
Bachelor's degree, Business Administration and Management, General
The Hanover Insurance Group September 2014 - Present
Nautilus Insurance Group (a W. R. Berkley Company) January 2014 - September 2014
Nautilus Insurance Group March 2011 - January 2014
Nautilus Insurance Group September 2007 - March 2011
Harkins Theatres 2002 - 2007
Skills
Underwriting, Commercial Insurance, Property & Casualty..., Insurance, Team Building, Umbrella Insurance, Casualty, Professional Liability, Liability, Excess & Surplus Lines, General Insurance, Customer Service, Inland Marine, Excess, Commercial Lines, Human Resources, Projection Systems, Operations Management, Casualty Insurance
Education
Phoenix College 2003 — 2006
Core Completion
The Hartford November 2014 - Present
The Hanover Insurance Group June 2014 - November 2014
The Hanover Insurance Group April 2012 - June 2014
The Hanover Insurance Group October 2009 - June 2012
Buiten & Asociates LLC October 2004 - October 2009
Auto-Owners Insurance July 2003 - October 2004
Skills
Insurance, Underwriting, Marketing, Management, Sales, New Business Development, Analysis, Sales Management, Property & Casualty..., Commercial Insurance, Commercial Lines, Casualty, Liability, Small Business, General Insurance
Education
Olivet College 1999 — 2003
Bachelor of Arts (B.A.), Insurance and Risk Management
The Hanover Insurance Group 2015 - Present
Sonian 2013 - 2014
Aternity 2012 - 2013
Verivo 2007 - 2012
NetTeks Technology Consultants, Inc. 2006 - 2007
GCC Technologies 2000 - 2004
Skills
Salesforce.com, Salesforce.com..., Eloqua, Marketo, Email Marketing, Trade Shows, Events, Lead Generation, Demand Generation, Marketing Automation, Product Marketing, Mobile Devices, Mobile Applications, Partner Management, Marketing, Cloud Computing, SaaS, Management, Go-to-market Strategy, User Experience, Sales Enablement, CRM, Strategic Partnerships, Analytics, B2B Marketing, Competitive Analysis, Product Management, Multi-channel Marketing
Education
Northeastern University
BSBA, Business Administration (Concentration: Marketing and International Business)
The Hanover Insurance Group August 2013 - Present
The Hanover Insurance Group September 2009 - Present
Hanover Insurance Group March 2004 - September 2009
Claims Verification Inc. 2002 - 2004
Skills
Commercial Lines, Liability, Claims Handling, Homeowners, Commercial Insurance, Claims Investigations, Customer Service, Claim Investigation, Property Damage, Claims Management, Casualty, Insurance
Education
Northeastern University 1997 — 2002
Bachelors of Science, Criminal Justice, Cum Laude
General Motors October 2012 - Present
Burns & Wilcox February 2011 - October 2012
The Hanover Insurance Group June 2009 - February 2011
Federal-Mogul 2008 - 2009
Skills
Business Analysis, Insurance, Analysis, Process Improvement, Property & Casualty..., Underwriting, Vendor Management, Negotiation, Data Analysis, General Insurance, Commercial Insurance, Microsoft Excel, Team Building, Risk Management, Strategic Planning, Sales, Pricing, Customer Service, Project Management
Education
University of Michigan 2005 — 2009
B.A., Economics; Environment
Oakland University
Master of Science (M.S.), Information Technology Management
Liberty Mutual Insurance January 2015 - Present
The Hanover Insurance Group September 2011 - December 2014
Diversified January 2010 - July 2010
Skills
Microsoft Word, Insurance, Visio
Education
Northeastern University 2006 — 2011
Bachelor of Science (B.S.), Mathematics
Cranston High School East 2002 — 2006
Amerisure Insurance September 2013 - Present
AIG March 2011 - September 2013
The Hanover Insurance Group January 2010 - January 2011
Arch Insurance Group 2009 - 2009
Skills
Insurance, Risk Management, Customer Service, PowerPoint, Word, Excel, Underwriting, Healthcare, Commercial Insurance, Liability
Education
Olivet College 2007 — 2009
BA, Insurance and Risk MGMT
The Hanover Insurance Group July 2014 - Present
The Hanover Insurance Group April 2013 - Present
Farmers Insurance June 2011 - April 2013
Walgreens May 2007 - June 2011
Skills
Customer Service, Property & Casualty..., Liability, Insurance, Claim, Property Damage, Microsoft Office, Microsoft Excel, PowerPoint, Arbitration, Commercial Insurance, Claims Management, Commercial Lines, Retail, Casualty, Microsoft Word, Legal Liability, Claims Handling, Claims Resolution, Liability Analysis, Claim Investigation, Professional Liability, Investigation, Leadership, Sales, Workers Compensation, Negotiation, Customer Satisfaction, Management, Sales Management, Casualty Insurance
Education
Northern Illinois University 2005 — 2008
Bachelor of Science (B.S.), Organizational Management, 3.39
Southern Illinois University, Edwardsville 2003 — 2005
The Hanover Insurance Group June 2014 - Present
Travelers Insurance April 2010 - June 2014
Travelers April 2006 - March 2010
Zenith Insurance Company (United States) April 2004 - April 2006
Liberty Mutual Insurance September 1998 - April 2004
Skills
Property & Casualty..., Construction, Manufacturing, Workers Compensation, Insurance, Commercial Insurance, Legal Liability, Claim, Underwriting, Casualty, Risk Management, Claims Management, Liability, Financial Risk, Risk Assessment, Professional Liability, General Insurance, Commercial Lines, Healthcare, Team Building
Education
Pepperdine University 2003 — 2005
MBA, Finance
Slippery Rock University of Pennsylvania 1994 — 1998
Bachelor of Science, Safety and Environmental Management
Tri County Agency Inc. August 2011 - Present
The Hanover Insurance Group March 2009 - July 2011
The Hanover Insurance Group June 2007 - March 2009
Go To Transport May 2005 - June 2007
Northwood University 2003 - 2007
Skills
Certified Insurance..., CIC, Property & Casualty..., Commercial Lines, Insurance, Legal Liability, Commercial Insurance, Casualty, Underwriting, Customer Service, Property Damage, General Insurance, Liability, Inland Marine, Excess, Risk Management
Education
Northwood University 2003 — 2007
BBA, Automotive Marketing / Management
Tawas Area High School 1999 — 2003
Agencyport Software February 2015 - Present
Agencyport Software October 2010 - February 2015
The Hartford February 2010 - October 2010
The Hanover Insurance Group April 2009 - January 2010
MetLife Auto & Home June 2005 - March 2009
Skills
Experience working on..., Java Enterprise Edition, XML, Web Services, SDLC, XSLT, JavaScript, PL/SQL, Testing, Software Design, Database Design, Software Documentation, Software Development, Agile Methodologies, Requirements Analysis, SOA, Web Applications, Software Project..., Oracle
Education
University of Greenwich 2002 — 2004
Masters, Computers / Electronics
Osmania University 1997 — 2001
Bachelors, Computers / Electronics
JHS 1987 — 1994
UPS October 2011 - Present
UPS May 2010 - October 2011
UPS August 2008 - May 2010
UPS July 2000 - August 2008
The Hanover Insurance Group October 1997 - August 1998
The Hanover Insurance Group September 1993 - October 1997
Skills
Economic Data Analysis, Econometrics, Statistical Modeling, Forecasting, Business Strategy, Business Modeling, Business Planning, Competitive Analysis, Economics, Marketing Strategy, Customer Segmentation..., Competitive Landscape, Competitive Intelligence, Mathematical Modeling, Economic Research, International Economics, Eviews, Time Series Analysis, Project Management, Employee Training, Market Research, Quantitative Analytics, Emerging Markets, Supply Chain, Global Strategy, Express Delivery, Strategy, Analysis, Management
Education
University of Georgia - Terry College of Business 1998 — 2000
Master of Business Administration (M.B.A.), Marketing
Northwestern University 1988 — 1992
Bachelor's degree, Economics and Political Science
Cornerstone Benefit Plans, Inc. March 2013 - Present
The Hanover Insurance Group May 2011 - March 2013
Best Buy September 2008 - May 2011
Skills
Analysis, Training, Insurance, Process Improvement, Customer Service, Research, Project Management, Microsoft Office, Team Leadership, Microsoft Excel, Team Building
Education
Oakland University
Bachelor of Arts (B.A.), History
The Hanover Insurance Group April 2014 - Present
SunGard October 2012 - April 2014
SunGard June 2011 - October 2012
Sungard Insurance Systems February 2002 - November 2011
Revenio 2000 - 2002
Tessera Enterprise Systems 1998 - 2000
Financial Data Planning 1995 - 1998
Skills
Requirements Analysis, Business Analysis, SDLC, Agile Methodologies, Software Project..., Integration, Enterprise Architecture, Solution Architecture, Software Development, IT Strategy, SQL, Data Warehousing, Oracle, Requirements Gathering, Systems Analysis, Business Process, PL/SQL, XML, Enterprise Software, SOA, Databases, Consulting, Management, Professional Services, Vendor Management
Education
Penn State University 1989 — 1994
BS, Operations Management
Penn State University 1989 — 1994
Bachelor of Science (BS), Operations Management, Operations Management and Quantitative Business Analysis
Eaton & Berube Insurance Agency March 2013 - Present
The Hanover Insurance Group March 2011 - March 2013
Acadia Insurance July 2006 - March 2011
CNA Insurance June 1996 - July 2006
Travelers October 1991 - June 1996
Skills
Commercial Insurance, Property & Casualty..., Risk Management, Workers Compensation, Underwriting, Casualty, Insurance, Liability, Legal Liability, Claims Management, Brokers, Professional Liability, Umbrella Insurance, General Insurance, Casualty Insurance
Education
Plymouth State University 1987 — 1991
Bachelor's degree, Business Administration and Management, General
USI Insurance Services January 2013 - Present
Rummel Insurance Agency July 2012 - January 2013
Travelers May 2011 - July 2012
The Hanover Insurance Group June 2008 - May 2011
Accident Fund Insurance Company of America June 2007 - August 2007
Skills
Risk Management, Commercial Insurance, Property & Casualty..., Professional Liability, Legal Liability, Workers Compensation, Mergers and..., Due Diligence, Portfolio Management, Financial Risk Analysis, Executive Risk-D&O
Education
Olivet College 2006 — 2008
Bachelors, Insurance and Risk Management
Lansing Catholic
Gary R. Blumberg, PC February 2011 - Present
The Hanover Insurance Group December 2002 - February 2011
Plunkett & Cooney, P.C. March 2002 - December 2002
Skills
Litigation Management, Westlaw, Legal Research, Personal Injury..., Securities Regulation, Litigation Support, Appeals, Courts, Legal Documents, Lexis, Licensing, Personal Injury, Insurance Law, Corporate Governance, Pleadings, Civil Litigation, Legal Compliance, Commercial Litigation, Litigation, Insurance, Legal Writing, Legal Assistance
Education
Oakland University 1986 — 1991
Bachelor of Science (BS), Business Administration
Stevenson High School 1983 — 1986
Business Administration, Management and Operations
Nationwide Insurance September 2013 - Present
The Hanover Insurance Group October 2010 - September 2013
PC Connection November 2009 - April 2010
Dell November 2007 - September 2008
ASAP Software August 2006 - November 2007
Skills
Insurance, Account Management, Customer Service, Forecasting, Negotiation, Sales, Process Improvement, Claim, Sales Management
Education
Northern Illinois University - College of Business 2003 — 2006
Bachelor's degree, Business Administration and Management, General
Chisenhall & Nyberg, LLC, Certified Public Accountants August 2012 - Present
Canal Insurance Company November 2007 - January 2011
The Republic Group 2005 - 2007
The Hanover Insurance Group 1993 - 2005
Skills
Business Strategy, Underwriting, Product Management
Education
University of Pennsylvania - The Wharton School 1994 — 1994
Advanced Executive Education - CPCU
Oregon State University
Bachelor of Science, Business - Accounting/Finance
Business Risk Partners February 2015 - Present
The Hanover Insurance Group February 2015 - February 2015
The Hanover Insurance Group September 2014 - February 2015
The Hanover Insurance Group July 2012 - September 2014
Hartford Financial Services Group September 2008 - July 2012
Hartford Financial Services Group March 2006 - September 2008
Hartford Financial Services Group April 2005 - March 2006
Hartford Financial Services Group July 2003 - April 2005
The Hartford June 2001 - July 2003
Skills
Underwriting, Insurance, Property & Casualty..., Commercial Insurance, Risk Management, Liability, Commercial Lines, Program Management, Management, Workers Compensation, Customer Service, Team Building, Professional Liability, Reinsurance, Casualty, New Business Development, General Insurance, Umbrella Insurance, Microsoft Excel, Microsoft Office, Inland Marine, Excess
Education
Post University 2010 — 2013
Associates, Business Management, Cumulative GPA: 3.66 (92% or an A)
East Hartford High School 1989 — 1993
Diploma, General
Stream Global Services 2010 - 2014
Stream Global Services 2010 - 2014
The Hanover Insurance Group June 2000 - July 2009
Allmerica Financial 2000 - 2005
Hanover Insurance September 1993 - June 2000
Digital Equipment Corporation November 1986 - September 1993
Skills
Customer Satisfaction, Process Improvement, Telecommunications, Cross-functional Team..., Vendor Management, Project Management, Strategic Planning, Visio, Disaster Recovery, Leadership, ITIL, Management, VoIP, Customer Service, Call Centers, Business Analysis, Wireless, Strategy, Contract Negotiation, Avaya, Program Management, Avaya Technologies, Troubleshooting
Education
Northwood University 1977 — 1979
Associates of Arts, Fashion Merchandising
The Hanover Insurance Group August 2015 - Present
The Hanover Insurance Group April 2013 - Present
The Hanover Insurance Group July 2011 - April 2013
The Hanover Insurance Group February 2010 - July 2011
The Hanover Insurance Group July 2008 - February 2010
Commerce Insurance July 2005 - July 2008
Commerce Insurance February 2004 - July 2005
Commerce Insurance August 2003 - February 2004
Skills
Underwriting, Commercial Insurance, Property & Casualty..., Commercial Lines, Liability, General Insurance, Casualty Insurance, Workers Compensation, Insurance, Umbrella Insurance, Legal Liability, Brokers, Risk Management, Claim
Education
Nichols College 2006 — 2008
Master of Business Administration (MBA), Business Administration and Management, General
Nichols College 1999 — 2003
BSBA, Business Administration and Management, General
Aerotek August 2014 - Present
The Hanover Insurance Group July 2013 - August 2014
Skills
Human Resources, Customer Service, Psychological data..., Comprehensive computer..., Process Engineering, Manufacturing..., Quality Engineering, Electrical Engineering, Six Sigma, Continuous Improvement, Automotive Engineering, Recruiting, Talent Acquisition, Networking, Microsoft Excel, Analysis, Engineering, Manufacturing, Microsoft Office, Management, Temporary Placement, Leadership
Education
Radford University 2011 — 2012
Bachelor of Science (BS), Psychology
Northern Virginia Community College 2008 — 2011
Fidelity Investments June 2015 - Present
Providence College September 2014 - May 2015
Providence College April 2014 - May 2015
Providence College September 2013 - May 2015
Providence College November 2013 - September 2014
Providence College January 2012 - September 2014
The Hanover Insurance Group June 2014 - August 2014
Massachusetts General Hospital May 2013 - August 2013
Providence College May 2013 - August 2013
Trowbridge Tavern and Canal Club Function Facility May 2008 - May 2013
Skills
Leadership, Project Management, Microsoft Office, Interpersonal..., Multi Tasking, Organization, Microsoft Word, Recruiting, Interviews, Mentoring, Communication, HRIS Database Management
Education
Providence College 2011 — 2015
Bachelor of Science (B.S.), Management and Labor-Management Relations, 3.37
Sandwich High School 2007 — 2011
Diploma, 3.8
The Hanover Insurance Group July 2015 - Present
The Hanover Insurance Group June 2011 - July 2015
The Hanover Insurance Group June 2011 - July 2014
CNA Insurance June 2010 - June 2011
Equinox Housings May 2008 - June 2010
Southwest Regional Rehabilitation Center June 2005 - June 2008
Skills
Underwriting, Property, Liability, Workers Compensation, Commercial Lines, Marketing, Sales, Commercial Insurance, General Insurance, Insurance, Umbrella Insurance, Risk Management
Education
Olivet College
Bachelor of Arts (B.A.)
The Hanover Insurance Group September 2014 - Present
MAPFRE U.S.A. Corp. August 2010 - September 2014
MAPFRE October 2006 - August 2010
Webster Five August 2001 - October 2006
Skills
Data Entry, Analytics, Customer Service, Financial Accounting, Organizational..., Project Management, Procedure Development, Diary Management, Oral & Written..., Business Correspondence, Note Taking, AS400 system, Microsoft Excel, Microsoft Word, Lotus Notes, Customer Satisfaction, Communication, Microsoft Office, Process Improvement, Property & Casualty..., Insurance, Time Management, PowerPoint
Education
Nichols College 2008 — 2017
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
St. Peter Marian Jr. Sr. Central Catholic High School 1995 — 1999
High School Diploma
The Hanover Insurance Group January 2013 - Present
Hanover Insurance Group October 2009 - January 2013
State Mutual Insurance Company January 1995 - March 1999
Skills
Management, Call Centers, Software Quality..., Regression Testing, Business Requirements, Requirements Gathering, Testing, Test Management, Process Improvement, System Testing, Risk Management, Business Analysis, Visio, Manual Testing, User Acceptance Testing, Quality Center, Quality Assurance, Software Project..., Project Management, Resource Management, Software Documentation, Integration, HP Quality Center, QA Automation
Education
Northeastern University 1979 — 1983
Insurance and Finance
Worcester State College
Varden Technologies January 2014 - Present
Self January 1999 - Present
SolidWorks October 2012 - March 2013
ZEN Entertainment Network June 2011 - January 2012
Staples April 2011 - June 2011
WordStream December 2009 - December 2010
The Hanover Insurance Group October 2008 - October 2009
Salary.com August 2008 - October 2008
iRacing.com Motorsport Simulations May 2006 - March 2008
Progress Software March 2000 - January 2006
Skills
CSS, HTML, Dreamweaver, User Experience, User Interface Design, SEO, Web Design, Email Marketing, Online Marketing, Web Analytics, Graphic Design, Adobe Creative Suite, Copywriting, Creative Direction, Art Direction, InDesign, Illustrator, User Interface, Logo Design, Photoshop, Graphics, Illustration, Information Architecture, Multimedia, Interaction Design, Flash, WordPress, JavaScript, Web Development, Layout, User Experience Design, Corporate Branding, Branding & Identity
Education
University of Massachusetts, Amherst 1977 — 1979
BA
Northeastern University 1975 — 1977
Arlington High School
CNA Insurance May 2015 - Present
The Hanover Insurance Group May 2014 - May 2015
CNA Insurance June 2012 - May 2014
Skills
Property, Underwriting, Commercial Insurance, Casualty, Commercial Lines, Liability, Insurance, Workers Compensation, Umbrella Insurance, Inland Marine, New Business Development, Salesforce.com, General Insurance, Microsoft Word, PowerPoint, Microsoft Office, Sales, Public Speaking, Professional Liability, Construction Insurance, Casualty Insurance, Property
Education
Olivet College 2010 — 2012
Bachelor's degree, Insurance and Risk Management
Saginaw Valley State University
The Hanover Insurance Group July 2011 - Present
The Hanover Insurance Group May 2010 - July 2011
The Hartford Insurance Group January 2003 - May 2010
The Hartford 2003 - May 2010
World Savings September 2001 - December 2002
Fidelity Investments October 2000 - May 2001
Skills
Commercial Insurance, Underwriting, Sales Support, Insurance, Professional Liability, Investments, Securities, Loans, Management, Leadership, Sales, Financial Services, Property & Casualty..., Risk Management, Small Business, Business Strategy, Legal Liability, Sales Operations, Workers Compensation, Commercial Lines, Casualty, Financial Risk, Umbrella Insurance, Liability, General Insurance, Inland Marine, Excess, Property Damage, Employment Practices..., Life Insurance, Property
Education
Our Lady of the Lake University 2005 — 2007
MBA, Management
The University of Dallas 1995 — 2000
Economics, Spanish
The Hanover Insurance Group April 2005 - Present
Allmerica Financial (Hanover Insurance) January 1986 - April 2005
Commerce Insurance 1998 - 2000
Skills
SDLC, DB2, Enterprise Architecture, Requirements Analysis, SOA, Business Analysis, Requirements Gathering, Java, Software Development, Mainframe, Solution Architecture, Web Services, SQL, Microsoft SQL Server, Unix, Data Warehousing, Business Intelligence, PL/SQL, IT Strategy, Software Project..., Vendor Management, ITIL, Database Design, Architecture, Agile Methodologies, Systems Analysis, EAI, Enterprise Software, Java Enterprise Edition, Integration, Oracle, Application Architecture, PMP, Websphere, COBOL, Business Requirements, UML, CICS, JCL, Databases, Data Modeling, XML, SharePoint, ETL, Visio, Testing, Scrum, Quality Center, Agile Project Management, Weblogic
Education
Northeastern University 1988 — 2000
Computer Science
Worcester State University 1983 — 1987
The Hanover Insurance Group June 2014 - October 2014
The Hanover Insurance Group June 2013 - July 2014
Nichols College January 2011 - May 2014
The Hanover Insurance Group September 2013 - December 2013
Nichols College May 2012 - December 2013
Worcester County Memorial Park January 2012 - May 2013
AARP December 2012 - April 2013
Dudley District Court December 2012 - January 2013
Hometown Bank May 2011 - August 2012
Skills
Microsoft Office, Quickbooks, Customer Service, Social Media, Multilingual, CSO Interface, Peachtree, TaxWise, QuickBooks, Accounting, Account Reconciliation, Management, Analysis, Time Management, Auditing, General Ledger, Leadership, PowerPoint, Microsoft Excel, Microsoft Word, Public Speaking
Education
Nichols College 2010 — 2014
Nichols College
Bachelor of Science in Business Administration, Accounting/Criminal Justice Management
The Hanover Insurance Group December 2014 - Present
ServiceLink October 2011 - November 2013
Skills
Microsoft Excel, Microsoft Office, Outlook, PowerPoint, Customer Service, Social Media, Microsoft Word, Teamwork, Time Management, Event Planning, Process Improvement, Public Speaking, Customer Satisfaction, Team Leadership
Education
Penn State University 2006 — 2010
Bachelor of Arts (B.A.), History
The Hanover Insurance Group September 2014 - Present
The Hanover Insurance Group October 2012 - September 2014
Skills
Commercial Insurance
Education
Penn State University 2014 — 2017
Master of Science (M.S.), Applied Statistics
Arizona State University 1997 — 2001
Bachelor of Arts (B.A.), Political Science and Government
The Hanover Insurance Group June 2015 - Present
MUTI May 2014 - August 2014
Autoform Tool & Mfg., Inc. June 2013 - August 2013
Skills
Insurance, Risk Management, Property & Casualty..., Microsoft Excel, Underwriting, Customer Service, Commercial Insurance, Microsoft Word, PowerPoint, General Insurance, Leadership, Liability, Property
Education
Olivet College 2013 — 2017
Bachelor's degree, Insurance and Risk Management
Delaware Life April 2014 - Present
GSI Group July 2013 - December 2013
Nuance Communications March 2013 - July 2013
The Hanover Insurance Group May 2012 - December 2012
Cubist Pharmaceuticals February 2012 - May 2012
Avid Technology April 2007 - June 2010
Aspen Technology, Inc March 2004 - April 2007
HHBrown Shoe Company (Sofft Shoe Company Division) January 2003 - March 2004
QualxServ Divested from Getronics (Now Worldwide TechServices) May 2000 - January 2003
Getronics UK June 1998 - May 2000
Skills
Payroll, ADP Payroll, PeopleSoft, Employee Relations, HRIS, Talent Acquisition, Performance Management, Change Management, SAP, Recruiting, Database Administration, Vendor Management, ICMS, TRecs, System Administration, Organizational..., Analysis, Employee Benefits, Management
Education
Northern Essex Community College 1987 — 1990
A.S, Word Processing Management
Greater Lowell Regional Vocation Technical School 1983 — 1987
High School Diploma, Data Processing
TheBestIRS, Insurance Recruiting Specialists July 2014 - August 2015
Chawla Group, Ltd. May 2014 - June 2014
Engelberg Law Group February 2014 - April 2014
The Hanover Insurance Group December 2011 - 2013
Dextrys Employment Agency August 2011 - December 2011
Affirmative Insurance Services 2006 - 2010
Jesmer & Harris 2003 - 2006
Warrior Insurance Group 1999 - 2002
Steven Mevorah & Associates 1998 - 1999
Skills
Litigation, Civil Litigation, Jury Trials, Arbitrations, Personal Injury, Liability, Insurance, Insurance Claims, Litigation Management, Subrogation, Supervision
Education
Oklahoma City University School of Law 1995 — 1998
J.D., Law
University of South Florida 1991 — 1993
B.A., Political Science
The Hanover Insurance Group January 2015 - Present
The Hanover Insurance Group January 2014 - Present
Staples January 2013 - October 2013
Staples June 2011 - December 2012
Staples October 2009 - June 2011
Ferguson Enterprises 2006 - 2009
Skills
Program Development, Assessment, Program Evaluation, New Hire Orientations, Program Coordination, Public Speaking, Interviews, Recruiting, Human Resources, Strategy, Onboarding, Time Management, Customer Service, Leadership Development, Leadership, Talent Management, Workshop Facilitation, Instructional Design, Program Management, Training
Education
Northeastern University 2008 — 2009
Master of Education (M.Ed.), Adult Education & Certificate in TESOL
University of Pittsburgh 2002 — 2006
Bachelors, Major Marketing Minor Economics
Liberty Mutual Insurance October 2012 - Present
Liberty Mutual Insurance June 2011 - October 2012
Liberty Mutual Insurance January 2008 - June 2011
Liberty Mutual Insurance July 2005 - December 2007
National Grange Insurance November 2001 - July 2005
The Hanover Insurance Group 1998 - November 2001
The Hanover Insurance Group 1994 - 1998
The Hanover Insurance Group March 1993 - 1994
Skills
Risk Management, Claim, Construction Safety, Property & Casualty..., Microsoft Office, Construction, Customer Service, Budgets, Strategic Planning, Claims Management, Analysis, Underwriting, Workers Compensation, Casualty, Legal Liability, Claim Investigation, Commercial Insurance, Claims Resolution, Liability, Insurance, Professional Liability, Commercial Lines, Casualty Insurance
Education
Northeastern University
Bachelor's degree, Criminal Justice/Safety Studies
Nichols College
Master of Business Administration (MBA), Finance, General
The Hanover Insurance Group July 2014 - Present
Travelers April 2007 - July 2014
Indiana Insurance April 2003 - April 2007
Cincinnati Financial Corporation April 2000 - April 2003
Skills
Employee Benefits, Employment Practices..., Product Liability, Underwriting, Sales Process, Marketing Strategy, Professional Liability
Education
Ohio University 1994 — 1998
BA, Psychology, Sociology
Lakota
Twin Cities Power, LLC June 2014 - Present
EquiPower Resources Corporation April 2013 - May 2014
Genscape, Inc. May 2012 - April 2013
Genscape, Inc. July 2010 - April 2013
Atmospheric & Environmental Research, Inc. May 2009 - August 2009
Mt. Washington Observatory December 2008 - January 2009
The Hanover Insurance Group May 2008 - August 2008
Skills
Fortran, Matlab, VBA, Perl, Meteorology, Weather Forecasting, Market Research, Statistical Modeling, Statistics, Power Markets, FTR
Education
University of Massachusetts Lowell 2010 — 2012
Masters, Atmospheric Science
Plymouth State University 2006 — 2010
Bachelor, Meteorology
US Tech Solutions February 2013 - April 2013
The Hartford 2006 - 2012
Insurance Overload Staffing 2003 - 2006
The Hanover Insurance Group 1982 - 2002
Insurance Company of North America 1977 - 1982
Education
Northern Illinois University
Bachelor of Applied Science (B.A.Sc.), Communication Sciences and Disorders, General
UPS May 2015 - Present
UPS June 2013 - May 2015
UNC Kenan-Flagler Business School August 2011 - May 2013
The Hershey Company May 2012 - August 2012
The Galloway School July 2007 - July 2009
The Hanover Insurance Group 2006 - 2007
Skills
Marketing Strategy, Nonprofits, Marketing, Marketing Research, Strategic Planning, Digital Marketing, Business Development, Brand Management, Product Management, Excel, PowerPoint, Data Analysis, Competitive Analysis, Market Research
Education
University of North Carolina at Chapel Hill 2011 — 2013
MBA, Marketing/Marketing Management, General
Oglethorpe University 2009 — 2010
Masters, Teaching, Early Childhood Education
Rhodes College 2002 — 2006
B.A., Political Science, History
Foxcroft School 2000 — 2002
High School
Paideia 1989 — 2000
Plymouth Rock Assurance New Jersey August 2013 - Present
Hanover Insurance Group November 2011 - August 2013
The Hanover Insurance Group April 2006 - December 2011
Palisades Safety & Insurance Association 2003 - 2006
Skills
Property & Casualty..., Underwriting, Casualty, General Insurance, Management, Insurance, Disability Insurance, Commercial Lines, Leadership, Commercial Insurance, Property, Liability, Marketing, Umbrella Insurance, Building Relationships, Casualty Insurance, Professional Liability, Customer Service
Education
Presbyterian College 1990 — 1994
Business Administration and Management, General
The Hanover Insurance Group October 2011 - Present
BAE Systems June 2010 - December 2010
BAE Systems June 2009 - June 2010
BAE Systems June 2008 - June 2009
CBIZ January 2008 - June 2008
Salvation Army Ray and Joan Kroc Center August 2005 - December 2007
REI April 2006 - November 2007
US Navy June 2001 - September 2004
Education
Norwich University 2009 — 2011
MA, Diplomacy (International Commerce)
San Diego State University-California State University 2006 — 2008
BS, Finance
Liberty Mutual Insurance July 2015 - Present
Travelers April 2012 - July 2015
Travelers Insurance September 2010 - April 2012
Howes Insurance Group September 2008 - September 2010
The Hanover Insurance Group January 2007 - September 2008
Claims Bureau USA March 2006 - September 2006
Skills
Insurance, Commercial Insurance, Underwriting, Liability, Property & Casualty..., Casualty, Umbrella Insurance, Customer Service, Professional Liability, Analysis, Legal Liability, Account Management, Negotiation, Workers Compensation, Agency Relations, Pricing Negotiations, General Insurance, Claim
Education
Northeastern University 1999 — 2004
Bachelor of Science
The Hanover Insurance Group November 2014 - Present
Liberty Mutual Insurance June 2003 - October 2014
Cashan & Company Insurance September 1995 - January 1999
Crum & Forster Insurance June 1986 - September 1995
Skills
DOT regulations, Defensive Driving, Workers Compensation, Insurance, Policy, Training, Safety Auditing, Microsoft Office, Workplace Safety, Human Resources, Outlook, Employee Training, Process Improvement, Management, Performance Management, Hazard Recognition, Safety Training, Commercial Insurance, Risk Management, Property, Risk Assessment, Safety Management...
Education
Villanova University
MBA, Business
Mid Atlantic OTI Education Center 2012 — 2012
OSHA 10 & 30 Hour Construction Trainer
Penn State University 1982 — 1986
Health Policy & Administration, pre- med
Washington Township High School
King Arthur Flour Company June 2014 - Present
SilverTech, Inc. September 2013 - May 2014
Hoeferweb July 2010 - September 2013
Marlboro College Graduate School August 2011 - August 2012
Lucidus June 2008 - January 2010
The Hanover Insurance Group March 2007 - June 2008
Markem Corporation February 2006 - January 2007
Markem Corporation January 2002 - January 2006
Markem Corporation December 2000 - December 2001
Skills
SEO, Social Media Marketing, Customer Relations, Web Analytics, Information Architecture, Wordpress, Team Leadership, Nonprofit Consulting, Website Development, Email Marketing, Presenter, Web Presence, CRM software, Google Analytics, Google Apps, Google Webmaster Tools, Political Campaigns, SEM, Blogging, Nonprofits, Strategic Planning, Online Marketing, Customer Service, Strategy, WordPress, E-commerce, Facebook, Social Media, Copywriting, Advertising, Management, CRM
Education
Marlboro College Graduate Center 1999 — 2000
MS, Internet Strategy Management
Northeastern University 1986 — 1991
BS, Recreation Management
Sterling Insurance Group June 1998 - Present
The Hartford 1996 - 2012
Eastern Michigan Agencies, Inc. June 1989 - June 1998
The Hanover Insurance Group 1989 - 1990
Skills
Risk Management, Certified Insurance..., Licensed Insurance..., Certified Risk Manager, Insurance, Health Insurance, Financial Risk, Commercial Insurance, Casualty, Workers Compensation, Property & Casualty..., Professional Liability, Underwriting, Sales, Life Insurance, Brokers, Commercial Lines, Casualty Insurance, Strategic Planning, New Business Development
Education
Northwood University 1985 — 1989
BBA, Marketing/Management
Grosse Pointe North 1981 — 1985
Leo & Weber, PC September 2014 - Present
Hinshaw & Culbertson LLP October 2013 - September 2014
Quinn Law, LLC July 2008 - October 2013
The Hanover Insurance Group June 2005 - June 2008
Little, Medeiros, Kinder, Bulman & Whitney, PC June 2003 - June 2005
Corwin & Corwin LLP 2001 - 2003
Skills
Construction Law, Civil Litigation, Legal Assistance, Surety, Commercial Litigation, Claim, Appeals, Legal Writing, Licensing, Dispute Resolution, Trials, Arbitration, Alternative Dispute..., Courts, Litigation, Legal Research, Contract Negotiation, Mediation, Construction, Litigation Management, Corporate Law, Product Liability, Insurance Law, Estate Planning, Administrative Law, Torts, Personal Injury, Westlaw, Trial Practice, Employment Law, Hearings, Criminal Defense, Intellectual Property, Bankruptcy, Litigation Support, Wills
Education
Suffolk University Law School 1998 — 2001
J.D., Law
Princeton University 1993 — 1997
B.A., History
Teach For America January 2015 - Present
The Hanover Insurance Group January 2014 - Present
Entourage Clothing and Gifts September 2013 - May 2014
Youth For Understanding January 2013 - June 2013
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Customer Service, Microsoft Office, Event Planning, Community Outreach, Public Speaking, Social Networking, Leadership, Research, Nonprofits, Admissions, Fundraising
Education
The University of Georgia 2013 — 2016
Bachelor of Arts (B.A.), International Relations and Affairs, Junior
Northeastern University 2011 — 2013
Candidate for Bachelor of Arts, International Affairs, Freshmen- Sophomore
Grayson High School 2008 — 2011
The Hanover Insurance Group 2006 - 2015
Skills
Commercial Underwriting, Production Underwriting, Sales, Agency Management, Underwriting, Team Building, Strategic Planning
Education
Point University 2013 — 2015
Organizational Leadership
Point University 2010 — 2013
Associate’s Degree, Organizational Leadership
Circle June 2015 - Present
The Hanover Insurance Group April 2011 - May 2015
Philips Lifeline November 2009 - March 2011
Morgans Hotel Group October 2007 - December 2008
SRA International April 2005 - August 2007
Skills
JavaScript, AngularJS, Node.js, MongoDB, D3.js, HTML5, CSS, SASS, Git, SQL, Microsoft SQL Server, OBIEE, Data Analysis
Education
Penn State University 2000 — 2004
BA, International Politics
Dell SecureWorks February 2015 - Present
The Hanover Insurance Group April 2011 - February 2015
The Hanover Insurance Group November 2009 - April 2011
21st Century Insurance March 2008 - September 2009
AIG August 2004 - March 2008
MCI Corporation August 2003 - August 2004
Expeditors June 2002 - August 2003
Maersk Line March 2001 - June 2002
Skills
Insurance, Property & Casualty..., Sales, General Insurance, Leadership, Commercial Insurance, Customer Service, Liability, Umbrella Insurance, Underwriting, Casualty, Risk Management, Commercial Lines, Business Analysis, Microsoft Excel, Negotiation, Homeland Security, Microsoft Word, Management, Salesforce.com, Cyber-security, System Security, Security Management, Information Security
Education
Penn State University 2011 — 2013
MPS, Homeland Security
University of Phoenix 2007 — 2010
BS, Business Management
Gallagher Bassett Services, Inc. March 2013 - Present
Chubb Insurance May 2010 - March 2013
The Hanover Insurance Group June 2005 - March 2011
Cambridge Integrated Services May 2001 - May 2005
Royal and SunAlliance Insurance April 1992 - May 2001
Skills
Claim, Liability, Risk Management, Adjustments, Insurance, Property & Casualty..., Commercial Insurance, Claims Management, General Insurance, Casualty Insurance
Education
Penn State University 1982 — 1986
Bachelor's degree, Economics
PCMI Services - Powered by Willsub January 2014 - Present
Dive Inn Watersports May 2013 - Present
Blue Water Hospice March 2003 - May 2013
The Hanover Insurance Group May 1990 - May 1994
Skills
Healthcare, Program Development, Mental Health, Social Services, Case Managment, Crisis Intervention, Interviews, Psychological Assessment, Small Business, Sales, Scuba Diving, Insurance Uderwriter, Claims Adjuster, Referrals, Professional Ethics, Teamwork, Networking, Newsletters, Marketing, Customer Service, Medical Social Work, Caregiving, Friendly Personality, Compassion, Psychosocial, Biopsychosocial..., Gerontology, Community Outreach, Psychology, Elder Care, Mental Health Counseling, Interventions, Therapists, Cpr Certified, Policy, Volunteering, Fundraising, Behavioral Health, Group Therapy, Nonprofits, Conflict Resolution, Report Writing, Grief Counseling, Healthcare Management, Case Management
Education
Western Michigan University 1972 — 1976
BA, Social Work
Oakland Community College
Lubin College of Business January 2015 - Present
Accern September 2014 - March 2015
The Hanover Insurance Group January 2012 - January 2012
PING AN INSURANCE (GROUP) COMPANY OF CHINA ,LTD June 2011 - July 2011
University of Georgia Bookstore September 2010 - January 2011
Chinese Club and Association June 2009 - June 2010
Skills
Chinese, Sales, Customer Service, Data Analysis, Calculus, Microsoft Excel, R-project, MySQL, Chinese Calligraphy, Microsoft Office, Access, Finance
Education
Pace University - Lubin School of Business 2013 — 2015
Master of Science (MS), Financial Management, 3.93
University of Georgia - Terry College of Business 2010 — 2013
Bachelor of Business Administration (BBA), Risk Management and Insurance & Finance, 3.60
Seattle Central Community College 2008 — 2010
of Arts Degree, Business
The High School attached to Shandong Normal University 2006 — 2008
High School Diploma, General Studies
The Hanover Insurance Group August 2015 - Present
Motorists Insurance Group August 2011 - August 2015
The Motorists Insurance Group September 2010 - August 2011
The Motorists Insurance Group June 2010 - September 2010
Urban Active Fitness August 2009 - June 2010
Woody Hayes Athletic Center August 2006 - August 2009
Skills
Commercial Insurance, Property & Casualty..., Claim, Insurance, Customer Service, Liability, Legal Liability, Microsoft Office, Claims Management, PowerPoint, Microsoft Excel, Commercial Lines, Microsoft Word, Underwriting, Leadership, Subrogation, Team Building, General Insurance
Education
The Ohio State University 2005 — 2008
Bachelor of Science, Sports Management; Sports Leadership and Humanities
Ohio Dominican University 2004 — 2005
Bachelor of Science, Sports Management
Procter & Gamble May 2015 - Present
University of Wisconsin-Madison July 2013 - May 2015
Procter & Gamble June 2014 - August 2014
Plymouth Rock Assurance June 2013 - July 2013
Ameriprise Financial Services, Inc. March 2013 - June 2013
Markel Corporation April 2011 - March 2013
Colony Insurance October 2008 - April 2011
The Hanover Insurance Group June 2005 - October 2008
Skills
Marketing, Leadership, Property & Casualty..., Negotiation, Teamwork, Sales, Social Media, Customer Service, Microsoft Office, Price Forecasting, Time Management, Brand Management, New Business Development, Market Research, Financial Analysis, Pricing, Casualty, Process Improvement, Strategy, Underwriting, Analytics
Education
University of Wisconsin-Madison 2013 — 2015
Master of Business Administration (M.B.A.), Brand and Product Management
Olivet College 2001 — 2005
Bachelor of Arts (B.A.), Double Major: Insurance & Risk Management and Financial Planning
The Hanover Insurance Group March 2014 - Present
Travelers February 2011 - March 2014
Zych Enterprises April 2007 - August 2009
United States Army Reserves August 2005 - August 2008
ESPN/College Sports Network September 2007 - May 2008
Holy Cross Church March 2006 - April 2007
United States Army July 2001 - July 2005
Skills
Food Service, Press Releases, Public Relations, Strategic Communications, Event Planning, Customer Service, Microsoft Office, Microsoft Excel, Communication Training, Microsoft Word, Fundraising, Outlook
Education
State University of New York at Oswego 2008 — 2010
BA, Public Relations
Onondaga Community College 2006 — 2008
AAS, Electronic Media Communocations
EIS Group, formerly Exigen Insurance Solutions August 2013 - Present
Exigen Insurance Solutions August 2012 - August 2013
Exigen Services October 2011 - August 2012
Insurance Systems Inc. June 2009 - August 2011
Softworld September 2007 - June 2009
Riverstone Resources March 2004 - September 2007
Ascendant One March 2001 - March 2004
The Hanover Insurance Group 1992 - August 2000
Skills
Mathematics, Data Analysis, Property & Casualty..., Algorithms, Statistics, Commercial Insurance, Actuarial Science, Analysis, Business Requirements, Insurance, Management, Reinsurance, Training, Claim, Access
Education
Plymouth State University 1982 — 1986
BS, Mathematics & Computer Programming
Michael Morse, P.C. June 2015 - Present
The Hanover Insurance Group November 2014 - June 2015
The Hanover Insurance Group January 2013 - November 2014
The Hanover Insurance Group June 2011 - January 2013
Black & Moss, P.C. February 2010 - June 2011
Macomb County Government January 2009 - December 2010
Ruggirello, Velardo, Novara & Ver Beek, P.C. December 2005 - July 2009
Skills
Product Liability, Subrogation, Public Liability, Construction, Litigation, Civil Litigation, Commercial Litigation, Personal Injury, Appeals, Criminal Law, Insurance Law, Mediation, Litigation Management, Courts, Estate Planning, Small Business, Toxic Tort, Claim
Education
Thomas M. Cooley Law School 2002 — 2005
J.D., Law
Oakland University 1997 — 2001
B.A., Political Science and History
Cardinal Mooney Catholic High School 1993 — 1997
Diploma, HIgh School
The Hanover Insurance Group June 2014 - Present
Monitor Liability Managers, LLC November 2012 - April 2014
SmithAmundsen LLC October 2010 - September 2012
Malkinson & Halpern, PC 2002 - 2010
Skills
Litigation Management, Coverage Issues, Claims Management, Claims Handling, Claims Resolution, Liability Analysis, Employment Practices..., Professional Liability, Legal Malpractice, Public Speaking, Claim, Courts, Employment Law, Insurance Law, Legal Research, Legal Compliance, Legal Writing, Liability, Litigation, Product Liability, Commercial Litigation, Construction Law
Education
The John Marshall Law School 1997 — 2000
Doctor of Law (J.D.)
Ohio University
Bachelor of Arts (BA), French Language and Literature
Sun Life Financial October 2013 - Present
Sun Life Financial June 2006 - October 2013
Safety Insurance March 2005 - June 2006
The Hanover Insurance Group October 2002 - December 2004
Education
Northern Arizona University 1996 — 2000
Bachelor of Science, Advertising, Business Management
The Hanover Insurance Group August 2007 - Present
Safeco Insurance July 2004 - August 2007
Safeco Insurance February 2001 - July 2004
Safeco Insurance July 1996 - February 2001
Enterprise Rent-A-Car July 1992 - October 1993
State Farm Insurance June 1988 - June 1992
Skills
Commercial Lines, Property & Casualty..., Commercial Insurance, Claim, Casualty, General Insurance, Insurance, Liability, Umbrella Insurance, Legal Liability, Claims Management, Underwriting, Casualty Insurance, Professional Liability, Workers Compensation, Inland Marine, New Business Development, Employment Practices..., Reinsurance, CPCU, Brokers, Sales Management, Sales Presentations
Education
Northern Kentucky University 1983 — 1988
Bachelor of Science (BS), Marketing
Covington Catholic High School 1979 — 1983
Cover X April 2013 - Present
Chubb Workers Compensation Claims March 2012 - April 2013
The Hanover Insurance Group September 2010 - February 2012
Echo Global Logistics November 2009 - September 2010
Frankenmuth Insurance May 2008 - August 2008
Skills
Salesforce.com, Phone Skills, Insurance, Workers Compensation, Claim, Property & Casualty..., General Insurance, Commercial Insurance, Liability, Underwriting, Casualty Insurance, Customer Service, Umbrella Insurance
Education
Olivet College 2005 — 2009
Insurance and Risk Management
eMoney, LLC January 2012 - Present
The Hanover Insurance Group January 2012 - December 2014
The Hanover Insurance Group November 2010 - January 2012
Blue Ocean Advisors May 2007 - August 2010
Olivet Nazarene University August 2005 - May 2007
Doner Advertising Agency May 2005 - August 2005
Skills
Marketing, Marketing Strategy, Project Management, Management, Sales, Risk Management, E-commerce, Customer Service, Employee Benefits, New Business Development, InDesign, Strategic Planning, Insurance, Public Speaking, Leadership
Education
Olivet Nazarene University 2003 — 2007
B.S., Marketing, Management
Northville High School 1999 — 2003
The Hanover Insurance Group July 2012 - Present
Hanover Insurance Group February 2001 - November 2012
Great American Insurance 1980 - 1990
Skills
Insurance, Program Management, Strategy, Management, Process Improvement, Business Intelligence, Data Warehousing, Business Analysis, Requirements Gathering, IT Strategy, Leadership, Vendor Management, SDLC, Business Requirements, PMP
Education
Ohio University
Bachelor of Business Administration (BBA), Finance & Economics
The Hanover Insurance Group January 2011 - Present
Mapfre August 2008 - January 2011
Commerce Insurance September 2006 - August 2008
Commerce Insurance August 2005 - September 2006
Commerce Insurance November 2003 - August 2005
Commerce Insurance December 2002 - November 2003
A.G. Edwards June 2002 - December 2002
Skills
Claim, Insurance, Claims Management, Casualty Insurance, Legal Liability, Commercial Insurance, Workers Compensation, Subrogation, Property, Liability
Education
Nichols College 2008 — 2010
MBA
University of Massachusetts, Amherst 1998 — 2002
Tufts Medical Center January 2014 - Present
Boston College April 2012 - January 2014
under contract to Boston College October 2008 - April 2012
Washington State University May 2006 - June 2008
Pullman Chamber of Commerce February 2004 - September 2006
Washington State University January 2003 - June 2004
The Hanover Insurance Group July 1989 - January 2003
EDS May 1985 - July 1989
Skills
Data Analysis, Business Analysis, Analysis, SDLC, Software Development, SQL, Databases, Process Improvement, Requirements Gathering, Project Management, Systems Analysis, Programming, Oracle PL/SQL..., Oracle Application..., Higher Education, Crystal Reports, Requirements Analysis
Education
Northeastern University 2011 — 2014
Master's Degree, Health Informatics
Wake Forest University 1981 — 1985
BA, Psychology, Computer Science
Blacksburg High School
The Hanover Insurance Group September 2008 - Present
Education
The Pennsylvania State University 2002 — 2006
The Hanover Insurance Group January 2010 - Present
The Hanover Insurance Group November 2007 - December 2009
OneBeacon Insurance December 2006 - October 2007
OneBeacon Insurance July 2006 - November 2006
Liberty Mutual Insurance January 2006 - June 2006
Liberty Mutual Insurance September 2004 - December 2005
Liberty Mutual Insurance September 2003 - August 2004
Liberty Mutual Insurance November 2001 - August 2003
Liberty Mutual Insurance May 2000 - November 2001
Skills
Microsoft Excel, Microsoft Access, Leadership, Business Analysis, Product Development, Microsoft Office, Access, Data Analysis, Property & Casualty..., Process Improvement, Insurance, Analytics, Analysis, Risk Management, Visio, Requirements Gathering
Education
Penn State University 1996 — 2000
Bachelor of Science (B.S.), Finance, Economics, Business Logistics
General Motors February 2013 - Present
Merkle February 2011 - Present
Boston Medical Center 2013 - 2013
Raytheon May 2009 - March 2011
Genzyme May 2008 - May 2009
Fidelity Investments October 2006 - May 2008
The Hanover Insurance Group 2005 - 2006
Mastech 2003 - 2005
CMC Ltd 1998 - 2003
SilverBack Technologies 2000 - 2000
Skills
Data Warehousing, ETL, Master Data Management, Business Intelligence, Informatica, SDLC
Education
Osmania University 1995 — 1997
Master of Business Administration (MBA), Marketing/Marketing Management, General
MVSR Engineering College
Bachelor of Engineering (B.E.), Mechanical Engineering
Osmania University
MBA, Marketing
Independent Claim Service, Inc May 2009 - Present
Energy From Heaven - Reiki September 1998 - Present
The Hanover Insurance Group 1986 - 2009
Hanover Insurance October 1986 - May 2008
American Mutual Ins December 1977 - October 1986
Skills
Claim, Insurance, Environmental Law, Claims Management, Subrogation, Legal Liability, Liability, Product Liability, Workers Compensation, Reinsurance, Casualty, Reiki, Commercial Insurance, Management, Property & Casualty...
Education
Northeastern University 1969 — 1974
B.S. Degree, Business Management
Snyder's-Lance, Inc. June 2014 - Present
Kellogg Company June 2012 - July 2014
Telegram & Gazette May 2006 - May 2012
Kellogg's May 2005 - May 2006
Polar Beverage April 2002 - May 2005
The Hanover Insurance Group September 2001 - December 2001
The Hanover Insurance Group August 1998 - September 2001
Skills
Product Marketing, Brand Development, Account Management, Marketing Strategy, Sales Management, Promotions, Contests, Retail, Financial Services, Consumer Products, Marketing Management, Thinking Outside The Box, Event Planning, Email Marketing, Marketing, Sales, New Business Development, Sales Operations, Direct Marketing, Direct Mail, Online Advertising, Market Planning, Management, Social Media Marketing, Digital Marketing, Advertising, Business Strategy, Marketing Communications, Integrated Marketing, Lead Generation, Online Marketing, Digital Media, Facebook, Social Networking, Business Development, SEO, SEM, Advertising Sales, Newsletters, Salesforce.com, Mobile Marketing, Copywriting, Social Media, Digital Strategy, Public Relations, Press Releases, Web Analytics, Analytics, Trade Shows, Content Management
Education
Nichols College 2008 — 2010
MBA, Masters of Business Administration, Graduate School of Business
Worcester State College 1995 — 1997
B.S., Business Administration
Quinsigamond Community College 1991 — 1993
Associates Degree, Marketing
LERN
Continuing Education Course, Mobile Marketing
Five More Talents January 2011 - Present
Huron River Web Services, LLC January 2011 - Present
TEKsystems April 2011 - July 2011
Keane, Inc. February 1989 - April 2010
The Hanover Insurance Group 2007 - 2010
Skills
Servers, Linux, MySQL, PHP, Disaster Recovery, JavaScript, SAN, Cluster, Data Center, LDAP, CSS, AJAX, Troubleshooting, XHTML, Web Development, HTML, Java, Wordpress, Ubuntu, Novell Netware, CentOS, Fedora, CMS, Active Directory, WordPress, Networking
Education
Oakland Community College
Liberal Arts
MESSA August 2010 - Present
Farmers Insurance & Financial Services June 2008 - August 2010
The Hanover Insurance Group June 2006 - February 2008
Charlotte Insurance Agency December 2003 - May 2006
Accident Fund Insurance Company of America May 2005 - August 2005
Education
Olivet College 2003 — 2006
Bach., Insurance and Risk Management
The Hanover Insurance Group 2012 - Present
Guilford Specialty Group 2003 - 2011
Travelers Insurance 1995 - 2003
Skills
Litigation Management, Litigation, Insurance Law, Liability, Insurance, Legal Liability, Compliance, Product Liability, Claim, Professional Liability, Mediation, Risk Management, Reinsurance, Arbitration, D&O, Workers Compensation, Personal Injury, Commercial Insurance, Civil Litigation, Regulations, Liability Analysis, Property & Casualty..., Medical Malpractice, Torts, Bad Faith, Commercial Lines, Property Damage, Employment Practices..., Construction Law, Coverage Analysis, Insurance Coverage..., Regulatory Research, General Liability, Excess and Surplus..., Program Insurance
Education
Pace University School of Law 1992 — 1995
Juris Doctorate, Environmental Law Certificate
Northeastern University 1987 — 1992
B.S., Criminal Justice/Political Science, magna cum laude
Southington High School 1984 — 1987
The Hanover Insurance Group October 2010 - Present
Integrated Risk Solutions, Inc. January 2009 - October 2010
Liberty Mutual January 2004 - January 2009
Kohl's Department Stores 1996 - 2003
Hechinger Stores Company 1988 - 1996
Skills
Property & Casualty..., Workers Compensation, Insurance, Commercial Insurance, Risk Management, Liability, Risk Assessment, Legal Liability, Casualty, Commercial Lines, General Insurance, Safety Management..., Loss Prevention, Strategic Planning, Construction
Education
Western Illinois University 1985 — 1986
MA, Law Enforcement Administration
Penn State University 1980 — 1984
BS, Management
Macquarie Group July 2015 - Present
Macquarie Group December 2013 - Present
Momentive Specialty Chemical October 2012 - December 2013
Gexa Energy October 2009 - October 2012
Gexa Energy September 2009 - September 2010
The Hanover Insurance Group 2006 - June 2010
Safety Insurance 1995 - 1999
DMC 1992 - 1994
CIGNA Group Insurance 1988 - 1991
John Hancock Life Insurance Company (U.S.A.) 1988 - 1991
Skills
Deferred Compensation, Financial Risk, Technical Support, Mergers, Projects, Research, Supply Management, Managerial Finance, Process Improvement, Change Management, CRM, Training, Mergers & Acquisitions, Outsourcing, Call Centers, Business Analysis, Leadership, Business Strategy, Management, Team Building
Education
Northeastern University
Business
Pasadena High School
Hanover Insurance June 2003 - Present
The Hanover Insurance Group December 1999 - Present
Skills
Casualty, Underwriting, Umbrella Insurance, Liability, Workers Compensation, Insurance, Inland Marine, Claim, Property Claims, CIC, Property & Casualty..., Automobile, Writing, Member of Toastmasters, Commercial Insurance
Education
Northwestern Michigan College
Fine/Studio Arts, General
The Hanover Insurance Group May 2014 - Present
Insure-Rite / Norman G. Olson Insurance October 2011 - Present
Insure-Rite / Norman G. Olson Insurance October 2011 - May 2014
Allstate February 2010 - October 2011
The Hartford September 2007 - November 2009
Skills
Insurance, Claim Investigation, Customer Service, Umbrella Insurance, Motorcycle, Property, Underwriting, Life Insurance, Homeowners, General Insurance, Liability, Whole Life, Term Life Insurance, Brokers, Workers Compensation, Accident, Property Damage, Invoicing, Agents, Renters, Inland Marine, Insurance Brokerage, Personal Lines Auto, Health Insurance, Life, Property & Casualty..., Call Centers
Education
Northern Illinois University 2001 — 2006
Bachelors, Music
United Heartland November 2007 - Present
Amerisure Insurance February 2004 - November 2007
Alliance of American Insurers May 1998 - September 2003
Gates McDonald 1997 - 1998
The Hanover Insurance Group 1993 - 1997
Skills
Claims Management, Litigation Management, Claim, Subrogation, Workers Compensation, Casualty, Legal Liability, Property & Casualty..., Liability, Insurance, Commercial Insurance, General Insurance, Underwriting, Medicare, Claim Investigation, Commercial Lines, Workers' Compensation..., Property Damage, Personal Injury...
Education
Roosevelt University 1981 — 1981
Certificate, Paralegal Certificate
Northern Illinois University 1979 — 1981
BA, Political Science
Ward Insurance August 2015 - Present
Old Republic Surety Company July 2013 - July 2015
The Hanover Insurance Group July 2010 - January 2013
ICW Group February 2006 - July 2010
Liberty Mutual Insurance February 2002 - April 2005
The Hanover Insurance Group May 1995 - February 2002
Continental Insurance January 1990 - May 1995
Wausau Insurance March 1986 - January 1990
Skills
Property & Casualty..., Commercial Lines, Underwriting, Surety Bonds, Financial Analysis, Surety, Bonds, Commercial Insurance, Insurance, Risk Management
Education
Portland State University 1983 — 1985
Bachelor of Science (B.S.), Business Administration/Finance
Ford Motor Company May 2014 - Present
The Hanover Insurance Group February 2013 - April 2014
Sallie Mae March 2012 - January 2013
CrimsonLogic January 2010 - January 2012
Promedia Directories Pte Ltd March 2007 - December 2010
Cyber India Technologies January 2004 - December 2006
Skills
Oracle, PL/SQL, XML, ASP.NET, Web Services, .NET, Microsoft SQL Server, SQL, VB.NET, Requirements Analysis, Java, AJAX, SDLC, Software Project..., JavaScript
Education
Osmania University 2001 — 2004
Masters, Computer Applications
Berkshire Hathaway Verani Realty June 2003 - Present
The Hanover Insurance Group January 1992 - April 2002
United States Air Force June 1978 - June 1982
Skills
Real Estate, Computer Repair, Network Administration, Certified Relocation..., Open Houses, Microsoft Excel, Senior Residential, Social Media Marketing, Single Family Homes, Investment Properties, Sellers, Short Sales, New Home Sales, Residential Homes, Seniors, REO, Construction, First Time Home Buyers, Buyer Representation, Customer Service, Buyers, Referrals
Education
Northeastern University 1984 — 1988
BS, Electrical Engineering
Flemington Raritan School District September 2013 - Present
Hunterdon County YMCA March 2009 - January 2014
Hunterdon Central Regional High School September 2012 - September 2013
Fitcorp February 1999 - June 2006
The Hanover Insurance Group 2002 - 2006
Skills
Exercise Physiology, Fitness, Health, Personal Training, Fitness Training, Wellness, Customer Service, Exercise Prescription, Teaching, Group Exercise, Health Promotion, Health Education, Athletics, Functional Training, Nutrition, Operant Conditioning, Strength Training, Weight, Fitness Consulting, Sports Nutrition
Education
Penn State University 1994 — 1998
B.A., Exercise Physiology with a concentration in Teacher Preperation
The Hanover Insurance Group July 2012 - May 2015
Philadelphia Insurance Companies October 2009 - July 2012
Philadelphia Insurance Companies May 2007 - October 2009
Philadelphia Insurance Companies March 1995 - May 2007
General Accident Insurance 1991 - 1995
MetLife 1990 - 1991
Skills
Leadership, Property & Casualty..., Process Improvement, Product Development, Insurance, Underwriting, Risk Management, Commercial Lines, Commercial Insurance, Liability, General Insurance, Professional Liability, State Filing, Casualty Insurance, Policy Administration..., Brokers, Strategy, Regulatory Compliance, Cross Functional Team..., Coaching, Team Leadership, Insurance Operations, Product Lifecycle..., Product Innovation, Team Motivation, Collaborative Problem..., Business Analysis, Competitive Analysis, Creative Solutions, Idea Person
Education
Penn State University
Bachelor’s Degree, Liberal Arts and Sciences. Focus on Economics
Speakeasy, Inc
Communicate to Drive Results
Coverys and MHA Insurance Company 1998 - Present
The Hanover Insurance Group 1993 - 1998
Skills
Risk Management, Ergonomics, Healthcare, Strategic Planning, Hospitals, Workers Compensation, Risk Assessment, EHS, Policy, Industrial Hygiene, Occupational Health, Accident Investigation, Insurance
Education
Oakland University
BS, Health and Safety
Avondale 1980 — 1984
OAA - The Total Solution for the Independent Insurance Agent September 2014 - Present
Taber Brokerage, LLC May 2013 - August 2014
The Hartford May 2012 - May 2013
The Hanover Insurance Group September 2007 - May 2012
Ohio Casualty Group December 2006 - September 2007
Unitrin Specialty January 2005 - December 2006
Skills
Commercial Lines, Property & Casualty..., Life Insurance, Casualty, Brokers, New Business Development, Umbrella Insurance, Professional Liability, Sales Process, Employment Practices..., Underwriting, D&O, Health Insurance, Commercial Insurance, General Insurance
Education
Oklahoma State University 1990 — 1994
B.S., Design, Housing & Merchandising - Marketing
Duncan High School 1986 — 1990
The Hanover Insurance Group June 2013 - Present
Endurance June 2011 - June 2013
Crum & Forster July 2006 - June 2011
Skills
Brokers, Casualty, Casualty Insurance, Commercial Insurance, Commercial Lines, General Insurance, Insurance, Liability, Underwriting, Property, Risk Management, Workers Compensation
Education
Penn State University 2002 — 2006
Bachelors of Science, Finance
IBM January 2013 - Present
State Street March 2001 - January 2013
Context 1998 - 2001
The Hanover Insurance Group January 1996 - January 1998
Wright Line January 1994 - January 1996
VARIOUS COMPANIES January 1993 - January 1994
GTECH January 1992 - January 1993
RENAISSANCE DESIGN TECHNOLOGY January 1990 - January 1992
Prime Computer January 1987 - January 1990
Data General January 1984 - January 1987
Skills
Project Management, Application Development, SDLC, Lotus Notes, Program Management, Software Development, HTML, Windows, XML, Business Analysis, Software Documentation, IT Strategy, JavaScript, Problem Solving, Analysis, Product Development, Microsoft Office, Team Leadership, Excel, IT Management, Web Development, Change Management, Databases, Administration, Documentation, Security, Programming, Architecture, Messaging, Mentoring, Requirements Analysis, Product Management, Cloud, Passed CAMSS challenge..., Service Delivery..., Release Management, IBM Rational Tools, Automation, Mobile Applications
Education
Northeastern University 1982 — 1985
MS, Information Systems
Skidmore College 1975 — 1979
BS, Business
Worcester Academy 1970 — 1975
Eastern Insurance Group September 2007 - Present
The Hanover Insurance Group 2006 - 2007
The Hanover Insurance Group 2006 - 2007
The Hanover Insurance Group 2006 - 2007
Commerce Insurance Company 2002 - 2006
Skills
Commercial Insurance, Claim, Casualty, Account Management, Liability, Property & Casualty..., Underwriting, Professional Liability, Customer Service, Commercial Lines, Workers Compensation, Insurance, Employment Practices..., Umbrella Insurance, General Insurance, Legal Liability, Inland Marine
Education
Nichols College 1999 — 2002
BSBA
Northeastern University 1997 — 1999
The Hanover Insurance Group September 2014 - Present
The Hanover Insurance Group August 2014 - Present
AIG August 2013 - Present
Zurich Insurance 2005 - 2013
Skills
Property & Casualty..., Underwriting, Professional Liability, Commercial Insurance, Casualty, Legal Liability, General Insurance, Commercial Lines, Liability, Reinsurance, Excess, Brokers, Claims Management, Umbrella Insurance, Workers Compensation, Financial Risk, Excess & Surplus Lines, Insurance, Liability Analysis, Casualty Insurance
Education
Northern Illinois University 1973 — 1977
B.S. Business Administration, Finance, General
The Hanover Insurance Group May 2013 - Present
Citizen Hanover Insurance Group November 2009 - Present
The Hanover Insurance Group September 2008 - May 2013
Citizen Hanover Insurance Group March 2008 - November 2009
Cold Stone Creamery Family Franchised Food Service April 2004 - April 2009
Skills
Claim, Insurance, Liability, Training, Analysis, Customer Service, Policy, Fraud, Teamwork, Property & Casualty..., Commercial Insurance, Casualty, Commercial Lines, Subrogation
Education
Oakland University 2004 — 2006
BA of Arts, Communication
Michigan Professional Insurance Exchange June 2015 - Present
Michigan Insurance Company September 2013 - June 2015
The Hanover Insurance Group June 2012 - September 2014
The Hanover Insurance Group July 2009 - June 2012
TransCorr National Logistics August 2008 - July 2009
Wyoming Public Schools August 2006 - June 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Claim, Liability, Professional Liability, Insurance, Property & Casualty..., Training, Commercial Insurance, Workers Compensation
Education
Olivet College 2001 — 2006
Bachelor of Arts (B.A.), Social Sciences, 3.68
Citizens Bank 2005 - Present
Serco 2003 - 2005
Liberty Mutual Insurance 2000 - 2003
The Hanover Insurance Group 1999 - 2000
Angela Hospice 1995 - 1999
CUNA Mutual Group 1985 - 1995
Skills
Employee Relations, Onboarding, Performance Management, Talent Management, Employee Engagement, Human Resources, Talent Acquisition, Recruiting, HR Policies, HRIS, New Hire Orientations, Succession Planning, Deferred Compensation, Employment Law, Interviews, Personnel Management, Training, Management, Payroll, Policy
Education
Northern Michigan University
Bachelor of Science (B.S.), Personnel Administration/Business Management
The Hanover Insurance Group September 2015 - Present
Towers Watson May 2012 - September 2015
Boston University, Metropolitan College - Office of the Dean September 2011 - December 2012
Skills
Access, Microsoft Excel, Visual Basic, SAS programming, Actuarial Science, Data Analysis, Financial Modeling
Education
Boston University 2010 — 2012
M.S., Actuarial Science
Harvard University 2006 — 2007
Health Careers Program
Northwestern University 2002 — 2006
B.S., Molecular Biology
Travelers April 2015 - Present
The Hanover Insurance Group September 2011 - Present
RazorEdge Consulting June 2010 - June 2011
Affirmative Insurance Holdings, Inc March 2008 - March 2010
Sam's Club May 2002 - March 2008
J C Penney Outlet March 2000 - June 2001
Skills
Insurance, Liability, Claim, Management, Sales, Negotiation, Leadership, Microsoft Office, Team Building, Customer Satisfaction, Customer Service, Training, Documentation
Education
Northeastern Illinois University 2002 — 2006
Degree Obtained: Bachelors of Science, Accounting
The Hanover Insurance Group April 2007 - Present
Ford Motor Company August 1999 - November 2006
DENSO May 2006 - August 2006
Skills
Risk Management, Claim, Program Management, Management, Staff Development, Liability, Insurance, Workers Compensation, Property & Casualty..., Commercial Insurance, Training, Team Building, Leadership, Coaching, Customer Service, Change Management, Sales, Recruiting, Microsoft Excel, Healthcare, EHS
Education
Oakland University 2000 — 2007
BS, Occupational Safety and Health
Livingston County EMS March 2013 - Present
Living Essentials, LLC February 2011 - Present
Living Essentials, LLC February 2011 - Present
Expert Cleaning Solutions September 2009 - February 2011
The Hanover Insurance Group April 1994 - April 1999
Skills
Customer Service, Accounts Receivable, Invoicing, Microsoft Excel, Accounts Payable, Microsoft Office
Education
Oakland Community College 1986 — 1989
Accounting
The Hanover Insurance Group 2013 - Present
The Hanover Insurance Group January 2005 - 2013
St. Paul Companies January 1998 - January 2005
USF&G Company January 1996 - January 1998
Aetna Property Casualty Company January 1985 - January 1996
Skills
Microsoft Excel, Customer Service, Microsoft Word, Microsoft Office, Outlook, PowerPoint, Windows, English, Research, Budgets, Insurance, Strategic Planning, Negotiation, IPad, Business Continuity, Orchestrates business..., Office Liason, Risk Meter, Illinois Terrorism, Performance Management, Midterm Reviews, Compensation allocation, Goal setting, Development Planning
Education
Chartered Property Casualty Underwriter 1990 — 1995
CPCU, Insurance
Associate in Risk Management 1990 — 1994
ARM Designation, Insurance
Northern Virginia Community College 1983 — 1985
Associate in Office Administration & Management, Computer Skills, Law, Accounting, Phychology
McCarthy Legal Services, LLC 1999 - Present
AIG 1989 - 1994
The Hanover Insurance Group 1987 - 1989
Skills
Legal Research, Litigation, Legal Writing, Civil Litigation, Westlaw, Courts, Legal Assistance, Corporate Law, Intellectual Property, Legal Advice, Litigation Support, Document Review, Lexis, Personal Injury, Commercial Litigation, Trials, Appeals, Mediation, Arbitration, Torts, Family Law, Personal Injury..., Pleadings
Education
Northeastern University 1989 — 1990
Paralegal Certificate, Paralegal Studies
University of Massachusetts, Amherst 1980 — 1984
Bachelor of Arts (B.A.), History
The Hanover Insurance Group May 2012 - Present
The Hanover Insurance Group December 2009 - May 2012
The Hanover Insurance Group April 2005 - December 2009
Skills
Customer Service, Strategic Communications, Insurance, Claim, Litigation, Personal Injury, Liability, Claims Management, Property Damage, Legal Liability, Surety Bonds
Education
Northeastern University 1999 — 2004
Bachelor's degree, Criminal Justice
Staples June 2008 - Present
Fidelity Investments February 2006 - June 2007
The Hanover Insurance Group July 1999 - February 2006
Education
Pace University - Lubin School of Business
Bachelor of Business Administration (BBA), Marketing
DLT Roofing-Project and Construction Manager June 2013 - Present
The Hanover Insurance Group 2013 - 2014
Travelers October 2010 - September 2013
Skills
Property & Casualty..., Insurance, Commercial Insurance, Casualty, Liability, Claim, Commercial Lines, General Insurance, Legal Liability, Claims Management, Professional Liability
Education
Oklahoma State University 2000 — 2002
Bachelor's degree, Business/Finance
The Hanover Insurance Group May 1998 - Present
Lumber Insurance Companies May 1988 - May 1998
Skills
Microsoft Excel &VBA, Insurance, Financial Analysis, Analysis, Business Analysis, Process Improvement, Hyperion Planning &...
Education
Northeastern University 1982 — 1987
Bachelor of Science (B.Sc.), Business Administration and Management, General
The Hanover Insurance Group November 2013 - Present
Towers Watson August 2012 - December 2012
Credit Union Association of New York June 2008 - November 2009
Covance December 2003 - February 2008
Skills
Training & Development, Database Maintenance, Customer Relations, Property & Casualty..., Health Insurance, Product Management, Project Management, Office Administration, Administrative..., Corporate Website..., Financial Accounting
Education
Worcester State University 2014 — 2017
Master of Business Administration (M.B.A.), Business Administration and Management, General
Nichols College 2010 — 2014
Bachelor of Science (B.S.), Business Administration and Management, General
The Hanover Insurance Group November 2014 - Present
Nova Southeastern University September 2010 - April 2014
Education
Nova Southeastern University 2010 — 2014
Master’s Degree, Marine Biology
Nova Southeastern University 2006 — 2010
Bachelor of Science (B.S.), Marine Biology