ACS Inc
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ACS Inc Employees
The Steele Foundation July 2011 - Present
The 5th Profession July 1990 - July 2011
ACS, Inc. August 2007 - January 2009
PAE January 2004 - April 2007
Herbalife International July 1992 - January 2005
CJP Research Associates January 1987 - January 1990
United States Marshal Service January 1984 - January 1990
Skills
Executive Protection, Private Investigations, Firearms, Surveillance, Physical Security, Security Operations, Security Management, Corporate Security, Personal Security, Enforcement, Risk Assessment, Crisis Management, Close Protection, Security, Criminal Investigations, Counterterrorism, Police, Weapons, Investigation, Training, CCTV, Self Defense, Personal Protection, Fraud, Workplace Violence, Asset Protection, Access Control, Security Clearance, Tactics, Intelligence Analysis, Force Protection, Security Audits, Emergency Management, Internal Investigations, Protection, Counterintelligence, Security Training, Background Checks, Homeland Security, Vulnerability Assessment, Security Awareness, Intelligence
Education
Trinity Southern University 1990 — 1994
BS, Business Administration and Management
Federal Law Enforcement Training Center 1985 — 1987
Graduate, Criminal Investigations/US Marshal Academy
The University of Texas at El Paso 1977 — 1980
BS Ed, Secondary Education
WH Burges High School
Costa Rica Heaven on Earth January 2015 - Present
D & B Auto Sales March 2014 - January 2015
Shippers Warehouse, Inc. October 2013 - June 2014
Shippers Warehouse of Illinois February 2013 - June 2013
Shippers Warehouse, Inc. March 2012 - February 2013
Shippers Warehouse, Inc. June 2010 - March 2012
Saddle Creek Logistics Services March 2008 - August 2010
ACS, Inc. January 2008 - March 2008
Mr Jim's Pizza March 2007 - February 2008
The Ark daycare May 2007 - August 2007
Skills
Logistics, Warehousing, Inventory Control, Shipping, Distribution Center..., Logistics Management, Supply Chain Management, Customer Service, Operations Management, 3PL, Inventory Management, Transportation, Bilingual Communications
Education
Mountain View College 2006 — 2011
Some Coursework Completed, Aeronautics/Aviation/Aerospace Science and Technology, General, 3.0
Grand Prairie High School 2004 — 2007
Diploma
ARIIX March 2013 - Present
ARIIX July 2011 - Present
ACS, Inc. March 2008 - July 2011
Sierra Health Services March 2007 - September 2007
USANA September 1998 - November 2006
Skills
Agile Methodologies
Education
The Ohio State University 1986 — 1989
Master of Science (M.S.)
Motorola Solutions June 2014 - Present
Motorola Solutions May 2013 - May 2014
Motorola Solutions January 2012 - April 2013
Motorola Solutions January 2009 - December 2011
Motorola Solutions August 2006 - December 2009
ACS, Inc. January 2003 - August 2006
Motorola June 2000 - January 2003
Skills
Integration, Business Process, Program Management, Vendor Management, Project Management, Management, Leadership, PMO, CRM, Cross-functional Team..., Service Delivery, Process Improvement, IT Strategy, Resource Management, SAP, Risk Management, Budgets, ERP, Human Resources, SAP HR, SDLC, Business Process..., RFP, Business Analysis, Business Case, HRIS, Requirements Analysis, Software Project..., Team Leadership, IT Management, Business Intelligence, Project Management..., Project Governance, Budget Management, Communication, Organization, Thought Leadership, Client Relations Skills, Executive Level..., Business Case..., Requirements Management, Project Monitoring &..., HR Systems, Personnel Management, Organizational Change..., Strategic Client..., Coach & Mentor
Education
Keller Graduate School of Management of DeVry University 2003 — 2005
MBA, Business Administration and Project Management
Illinois State University 1996 — 2000
BA, Business Administration
Woman Unlimited
Atos North American Operations July 2015 - Present
Xerox January 2009 - June 2015
ACS, Inc. May 2008 - January 2009
ACS, Inc. November 2005 - April 2008
Affiliated Computer Services (ACS-Inc) 2002 - 2005
Intraware / Computer Associates 2001 - 2002
Candle Corporation 1999 - 2001
Serena Software 1997 - 1999
Skills
Cross-functional Team..., Vendor Management, Team Management, Software Licensing, People recruiting,..., IT Outsourcing, Software Asset..., Software Pricing, Business Intelligence, Outsourcing, Off Shore Team..., Management, Training, Business Analysis, Contract Negotiation, Due Diligence, CRM, Pricing, IT Management, Sales Operations, Program Management, Enterprise Architecture, Change Management, System Administration, Business Process..., Strategy, Software Industry, Enterprise Software
Education
Texas Tech University
BBA, Industrial Management and Psychology
SourceHOV July 2007 - Present
Momentum Data Solutions January 2006 - July 2007
ACS, Inc. July 2000 - December 2005
Skills
Process Improvement, Vendor Management, Program Management, Business Analysis, Outsourcing, Healthcare Information..., Project Management, CRM, Business Process..., Change Management, Cross-functional Team..., Leadership, Management, Strategic Planning, Business Process, Operations Management, Business Development, Account Management, Quality Assurance, Team Leadership
Education
University of Kentucky 2000 — 2005
Master of Health Administration, Health/Health Care Administration/Management
Western Kentucky University 1994 — 1998
Bachelor of Science (BS), Health/Health Care Administration/Management
Sixes and Sevens Gaming January 2013 - Present
Simply Alarms, LLC June 2010 - February 2011
ACS, Inc. July 2008 - November 2008
CSG Channels April 2004 - February 2008
Verizon Wireless December 1999 - March 2002
Education
Green River Community College 1997 — 1997
High School Diploma, High School/Secondary Diplomas and Certificates
Behavioral Health Reasources May 2015 - Present
Simpson Lumber September 2014 - April 2015
BPI Medical 2009 - 2012
ACS, Inc. May 2009 - September 2009
TransAlta August 2007 - February 2008
Accountemps, Inc. February 2007 - May 2007
TransAlta September 2002 - January 2007
LaFromboise Newspapers March 2002 - April 2002
Express Personnel June 2001 - September 2001
Vicwood Development January 1999 - June 2001
Skills
Accounting for Small..., Accounts..., Bookkeeping, General Ledger, Accounts Payable, Accounts Receivable, Account Reconciliation, Payroll, Invoicing, Accounting, Journal Entries, Auditing, SAP, Spreadsheets, Financial Reporting, Software Documentation, Data Entry, Budgets, Finance, Microsoft Excel, Tax, Cash Flow Forecasting, Sales Tax, Human Resources, Financial Statements, Customer Service, Analysis, QuickBooks, Microsoft Office, Cost Accounting, Outlook
Education
Orange Coast College 1983 — 1987
Certificate of Achievement in Photography, Vocational & Liberal Arts
Edison High School, Huntington Beach CA 1979 — 1983
Global Bottomline - NutExchange, LLC. June 2015 - Present
Involved for Life October 2011 - May 2015
NETg January 2000 - July 2002
ACS, Inc. January 1997 - December 1999
Skills
Non-profits, Fundraising, Community Outreach, Grant Writing, Public Speaking, Event Planning, Marketing Communications, Desktop Publishing, Wordpress, Nonprofits, Event Management, WordPress, Public Relations, Leadership, Leadership Development
Education
Siena College 1991 — 1995
Bachelor of Science (BS), International Studies, Marketing/Marketing Management, General
Red Sky Solutions, LLC April 2014 - Present
Xerox Services August 1999 - March 2014
Affiliated Computer Services August 1999 - April 2012
ACS, Inc. 1999 - April 2012
Protocol 42 LLC September 2007 - September 2010
Steady Distributing LLC September 2006 - January 2010
Skills
Network Administration, Server Administration, Servers, Telephony, VPN, Data Center, VoIP, Networking, System Administration, Security, Virtualization, VMware, Firewalls, IT Management, Active Directory, Cisco Technologies, Disaster Recovery, Microsoft Exchange, Windows Server, Wireless Networking, IT Operations
Education
Western Governors University 2011 — 2013
Bachelor of Science (BS), Business Administration and Management, General
Salt Lake Community College 2001 — 2008
AS, General Studies
Southern California Edison (SCE) September 2003 - Present
CCC Network Systems, Inc. November 2000 - September 2003
Strategic Corporate Assessment Systems, Inc. December 1994 - December 1996
ACS, Inc. January 1982 - December 1994
US Navy October 1975 - December 1981
Skills
Organizational..., Energy, Power Generation, Business Process..., Electric Power, Power Plants, Nuclear, Process Improvement, Project Management, Program Management, Reliability Centered..., Quality Management, Engineering, Inventory Management, Human Resource..., Psychology, Sociology, Asset Management, Information Technology, Information Systems, Software Development, Computer Hardware, Change Management, Power Systems, PMO, Leadership, Management
Education
Pepperdine University
Doctor of Education in Organizational Leadership
University of Phoenix
Master of Information Systems
State University of New York at Albany
Bachelor of Science - Nuclear Technology, Psychology, Sociology
Thomas Edison State College
Associate of Science - Nuclear Industrial Operations
ACS June 2014 - Present
ACS, Inc. May 2007 - June 2014
Skills
Continuous Improvement, Submittals, Project Planning, Project Coordination, MS Project, Process Scheduler, Construction Management, HVAC, Construction, AutoCAD, Engineering Management, Project Management, Engineering, Contract Management, Commissioning, Microsoft Project, Microsoft Office
Education
Ripon College 2000 — 2004
DIRECTV March 2014 - Present
Walmart August 2013 - March 2014
Pyramid Foods January 2013 - August 2013
Walmart March 2012 - January 2013
Pizza Hut April 2011 - January 2012
ACS, inc. June 2008 - September 2008
Albertsons January 2007 - May 2007
Skills
Inventory Management, Loss Prevention, Customer Service, Inventory Control, Cashiering, Retail, Merchandising, Teamwork, Inventory, Food Service, Shrinkage, Store Operations, Food Safety, Warehousing, Planograms, Grocery, POS, Forecasting, Meat, Cash Handling Experience, Visual Merchandising, Data Entry, Pallet Jack, Supermarkets, Recieving, Stock Control, Customer Experience, Stock Management
Education
Truckee Meadows Community College
Computer Science
Southwestern Oregon Community College
General Studies
Southwestern Oregon Community College
GED
Overlake Hospital February 2012 - Present
Overlake Hospital May 2008 - February 2012
Overlake Hospital October 2005 - October 2008
Overlake Hospital May 2005 - October 2005
ACS, Inc. October 2002 - May 2005
Fairbanks Memorial Hospital December 1999 - December 2001
Ronald M. Teel, DDS February 1990 - March 1998
Skills
Epic Systems, Meditech, Revenue Cycle, HIPAA, EMR, Hospitals, EHR, Healthcare Information..., Healthcare, Revenue Cycle Management, Medicare, Medical Billing, Healthcare Management, Informatics, Healthcare Consulting
Education
University of Alaska Fairbanks 1987 — 1990
General Studies
AC&S Inc. April 2014 - June 2014
Collins Ink Corp. February 2013 - March 2014
University 2008 - 2012
Mineral Labs, Inc. May 2011 - August 2011
Skills
FTIR, Chemistry, GC-MS, Mass Spectrometry, Analytical Chemistry, Forensic Analysis, UV Curable Inkjet..., R&D, UV/Vis, Research, HPLC, Polymers, Process Improvement, Laboratory, Product Development, Manufacturing, Microsoft Office
Education
Eastern Kentucky University
Bachelor of Science (BS), Forensic Science
Capgemini April 2012 - June 2012
ACS, Inc. a Xerox company October 2010 - February 2012
ACS, Inc. a Xerox company November 2007 - October 2010
ACS, Inc. September 2006 - November 2007
Unisys, DHS/TSA Help Desk June 2005 - September 2006
Skills
Servers, ITIL, ITIL v3 Foundations..., Active Directory, Technical Support, Red Hat Linux, IT Service Management, Incident Management, Databases, Windows, Problem Management, Help Desk Support, Disaster Recovery
Education
ITT Technical Institute-Austin 2004 — 2006
Associates of Applied Science in Information Technology, Computer Networking Systems, 3.6
Sids Carpet Barn, Inc. / Allan Michaels Construction, Inc. September 2014 - Present
ACS, Inc. November 2007 - August 2013
Sears Holdings Corporation September 2005 - December 2007
ACS, Inc. March 2003 - July 2005
Apex Conveyor Manufacturing, LLC May 1998 - March 2003
Hank's Hardware May 1996 - March 1998
Skills
Customer Service, Operations Management, Process Scheduler, Sales, Marketing, Management, Budgets, Team Building, Small Business, Customer Satisfaction, Insurance, Property Damage, Residential Homes, Sales Management, Sales Operations, Account Management, Legal Liability, Restoration, Strategic Planning, Commercial Insurance, Liability, Trade Shows, General Insurance, Fire Management, Mold, Adjustments, Cold Calling, Professional Liability, Xactimate, Selling, Pricing, Real Estate, Customer Retention, Workers Compensation, Problem Solving, Travel Planning, SEO, Digital Media, Time Management, Multi Tasking, Accounts Payable, Accounts Receivable, Vendor Management, Microsoft Office, Email Newsletter Design, Google Analytics, Logistics, Property & Casualty..., Claims Management
Education
Long Beach City College 2014 — 2014
Associate of Science (AS), 4.0 GPA
Cypress College 2012 — 2014
Associate of Science (AS), Computer Applications, Business Administration, Sonography, 3.85 GPA
Mt. San Jacinto Community College District 2012 — 2013
Associate of Arts (AA), Business Administration, Management and Operations, 3.67 GPA
Infosys October 2012 - Present
Infosys August 2011 - October 2012
Infosys September 2009 - September 2011
Accenture May 2007 - July 2009
ACS - Global Learning (Intellinex) August 2006 - May 2007
ACS, Inc. July 2005 - August 2006
CONTINUA Consulting, Inc. June 2002 - June 2005
Deloitte Consulting November 2000 - June 2002
PricewaterhouseCoopers May 1989 - May 2000
Skills
Gamification, Leading Organizational..., Change Management, Learning Management..., Social Collaboration, Mobile Learning, Learning Technologies, Pre-sales, Training, E-Learning, Program Management, Outsourcing, Business Development, Strategy, Enterprise Software, Management, Performance Management, SaaS, IT Strategy, Offshoring, Sales Process, IT Outsourcing, Business Transformation, Management Consulting, Sales Management, Professional Services, BPO, CRM, LMS, Social Learning, User Adoption, Leadership, Organizational..., Go-to-market Strategy, Business Alliances, Business Process..., Business Planning, Vendor Management, Service Delivery, Business Intelligence, Resource Management, Account Management, Business Process..., Business Process, Consulting, Solution Architecture, ERP, Business Analysis, Global Delivery
Education
University of Texas at San Antonio 1981 — 1985
BBA
MakeHartford, the Hartford makerspace October 2014 - Present
CSC May 2011 - Present
"Welcome to Bohemia!" - Quarterly arts & mixed media events 2013 - August 2015
CSC April 2008 - October 2011
Thelen Reid Brown Raysman & Steiner LLP 2006 - 2007
ACS, Inc. 2003 - 2006
Mary Kay Inc. 1999 - 2003
Skills
Intellectual Property, Licensing, Licensing Agreements, Corporate Law, Contract Negotiation, IT law, Trademark Prosecution, Copyright Litigation, Technology Transactions, Trademark Infringement, Domain Name Disputes, Legal Research, Copyright Law, Litigation, Trademarks, Legal Assistance, Software Licensing, Domain Names, Privacy Law, Legal Compliance, Contract Management, Legal Writing, Corporate Governance, Cyberlaw, Data Privacy, Litigation Support, Joint Ventures, Due Diligence
Education
Chicago-Kent College of Law, Illinois Institute of Technology
J.D., Business Law
John Marshall Law School
LLM, Intellectual Property Law
The University of Chicago
Tacoma Narrows Federal Credit Union August 2009 - Present
Walmart February 2008 - January 2009
ACS, Inc. September 2007 - January 2008
Skills
Office Management, Data Entry, Customer Service, Customer Satisfaction, Customer Oriented, Organization, Dedicated problem solver, Time Management, Able to lift up to 50lbs, Ten Key, internet research, Social Networking, HTML, Microsoft Operating..., Microsoft Office, Microsoft Office 2007, FlashMX, light computer hardware..., Accounting, Account Reconciliation, Accounting Research, Account Resolution
Education
Highline Community College 2008 — 2009
Accounting
Thomas Jefferson High School 2003 — 2007
High School Diploma, General Education
Xerox State Healthcare, LLC May 2007 - Present
SISG, LLC August 2009 - Present
University of the District of Columbia Community College April 2011 - October 2012
ACS, Inc. August 2006 - May 2007
ACS, Inc. May 2005 - August 2006
ACS, Inc. October 2002 - May 2005
Skills
Training & Development, Technical Training, Medicaid, Healthcare, Policy, Documentation, Process Engineering, Analysis, Software Documentation, Training, Healthcare Information..., Process Improvement, Staff Development, Employee Training, Strategic Planning, EHR, Project Management, Team Building, Leadership Development, HIPAA, Management, Team Leadership, Public Speaking, Customer Service, Strategy, Leadership, Data Analysis, Operations Management, Program Management, Quality Assurance, Instructional Design, Call Centers, Business Process..., Change Management, Organizational..., Vendor Management, Nonprofits, E-Learning, Marketing, Human Resources, Coaching, Consulting
Education
University of Phoenix 2006 — 2007
MBA, Business Administration
Mississippi College 1991 — 1992
BS, Administration of Justice
Mississippi College 1987 — 1989
BS, Psychology
Department of Housing & Community Development, State of CA April 2013 - Present
Department of Housing & Community Development, State of CA December 2008 - Present
Hermann and Associates January 2004 - Present
ACS, Inc. January 2007 - October 2008
Winning Properties September 1996 - January 2004
HealthCare COMPARE July 1990 - July 1996
Education
University of Southern California 1986 — 1989
M.S., Systems Management
University of California, Santa Barbara 1980 — 1984
B.A., Economics
Citrix June 2014 - Present
Entelligence February 2013 - June 2014
Cincinnati Bell Technology Solutions April 2011 - February 2013
Toyota Tsusho America June 2009 - March 2011
ACS, Inc. September 2007 - June 2009
PNG, Inc. September 2003 - June 2009
Openreach, Inc. March 2000 - August 2003
Wallaces Bookstores, Inc./Ecampus.com, Inc. May 1999 - February 2000
ARC Enterprises/3G Web Systems September 1998 - February 2000
Systems Design Group, Inc. May 1997 - May 1999
Skills
Cisco Technologies, Cisco UCS, WAN, VPN, Firewalls, Switches, DNS, Active Directory, Disaster Recovery, Data Center, Windows Server, Cisco Routers, VMware ESX
Education
University of Kentucky 1991 — 1993
MA, International Commerce and Diplomacy, 4.0
University of Kentucky 1987 — 1991
Bachelor of Arts (B.A.), History, 3.6
Xerox July 2012 - Present
ACS, Inc. October 2005 - July 2012
ACS, Inc. January 2005 - October 2005
ACS, Inc. August 2002 - January 2005
AT&T Broadband April 2001 - August 2002
Royal and Sun Alliance September 2000 - April 2001
Janus Capital April 2000 - September 2000
Isys Technologies Inc. July 1998 - April 2000
Skills
Management, Training, Operations Management, Program Management, System Administration, Project Management, Business Analysis, Process Improvement, Troubleshooting, Requirements Analysis, Team Leadership, Outsourcing, SQL, Integration, Windows, WordPress, ApplicationXtender, Enterprise Content..., Document Management, VMware
Education
University of Colorado Denver 1992 — 1998
Voice For Liberty in Wichita October 2004 - Present
New Liberty Media LLC June 2008 - June 2011
ACS, Inc. February 2002 - February 2008
Heartland ITS 2000 - 2002
Kansas Farm Bureau August 1999 - May 2000
Wichita State University 1995 - 1999
Skills
Media Relations, Programming, Editing, Public Speaking, Access, Government, Content Management, Strategic Communications, Blogging, Social Media, Team Building, Social Networking, Strategic Planning, Program Management, Research, Public Relations, Technical Writing, Leadership, XML, Social Media Marketing, Nonprofits, Public Policy, Databases, Politics, Teaching, Press Releases, Project Management, Management, Fundraising, Event Planning
Education
Friends University 1991 — 1992
Information Systems
The University of Kansas 1976 — 1981
BS, Business
Baymark Partners 2008 - Present
Transition Capital Partners 2007 - 2008
ACS, Inc. 2004 - 2007
Hallett & Perrin, PC 2001 - 2004
Dallas Semiconductor 1993 - 2000
Skills
Private Equity, Business Management, Board Development, Project Finance, Mergers, Contract Negotiation, Corporate Law, Private Placements, Mergers & Acquisitions, Securities Regulation, Business Valuation, Start-ups, Business Development, Venture Capital, Management, Joint Ventures, Restructuring, Program Management, Corporate Development, Due Diligence, M&A experience, Leveraged Finance, Leadership, Securities, Corporate Governance, Venture Financing, Equities, Finance, Entrepreneurship, Management Consulting, IPO, Valuation, Investments, LBO, Strategy, Executive Management, Capital, Angel Investing
Education
Southern Methodist University Dedman School of Law 1998 — 2001
JD, Law
The University of Texas at Arlington
BBA, Accounting
Bryan Adams
Rapid7 December 2013 - Present
CDW April 2008 - November 2013
Ohio Information Security Forum July 2006 - July 2011
ACS, INC. April 2006 - April 2008
MeadWestvaco March 2001 - April 2006
evening post publishing 1990 - 2000
Skills
Penetration Testing, Vulnerability Assessment, Network Security, Information Security, Public Speaking, Security, Information Security..., Disaster Recovery, Computer Security, Firewalls, Vulnerability Management, CISSP, PCI DSS, Active Directory, Enterprise Software, Application Security, Networking, Virtualization
Education
Sinclair Community College 2006 — 2007
Trident Technical College 1996 — 1997
Rob Vena Acupuncture September 2011 - Present
AllAcuServices, LLC May 2013 - Present
Pacific College of Oriental Medicine January 2012 - December 2012
Hewitt Associates August 2006 - July 2007
ACS, Inc. January 2005 - May 2006
Mellon HR Solutions January 2001 - January 2005
PricewaterhouseCoopers August 1999 - January 2001
Unifi 2001 - 2001
Tricon Corp. 1995 - 1999
Fluid Manufacturing 1992 - 1995
Skills
Project Management, Public Speaking, Program Management, Microsoft Office, Customer Service, Data Analysis, Leadership, Human Resources, Nutrition, Security Clearance, Team Building, Acupuncture, Training, Healthcare, Operations Management, Security, Analysis, Change Management, Management, Quality Assurance, Strategy, Event Planning, Leadership Development, Process Improvement, SDLC, Strategic Planning, Project Planning, Military, Sales, Coaching, Teaching, Wellness, Healing, Treatment, Cupping, Stress Management, Stress, Holistic Health, Chinese Herbal Medicine, Alternative Medicine, Oriental Medicine, Gua Sha, Energy Healing, Moxibustion, Herbal, Meditation, Pain Management, Wellbeing, Traditional Chinese...
Education
Pacific College of Oriental Medicine 2007 — 2011
Master of Science, Traditional Oriental Medicine (Acupuncture & Herbology)
Nyack College 2004 — 2005
Bachelor of Science, Organizational Management
The Chubb Institute 1998 — 1999
Diploma, Computer Programming
Naval Aircrew Candidate School 1986 — 1986
Naval Aircrew Training & Water Survival
Survival, Evasion, Resistance, and Escape [SERE] 1986 — 1986
USAF Cryptologic Training Center 1985 — 1986
Cryptologic Technician Interpretive Training - Russian Language
The Defense Language Institute/Foreign Language Center 1984 — 1985
Diploma, Russian Language Studies
South Brunswick High School 1977 — 1979
Diploma, General Studies
Iselin Junior High School 1974 — 1977
General Studies
SiloSmashers August 2015 - Present
ITT Technical Institute December 2009 - Present
Teleflex Medical April 2012 - July 2015
Modis, Inc. September 2011 - March 2012
SiloSmashers, Inc. February 2011 - September 2011
Peopleclick, Inc. September 2008 - October 2009
Fidelity Investments March 2008 - September 2008
Ajilon Consulting May 2007 - March 2008
ACS, Inc. November 2006 - March 2007
Oracle USA January 2000 - October 2006
Skills
Project Management, Management, Team Leadership, Network Design, Software Installation, SDLC, Program Management, Integration, Requirements Analysis, Software Development, Business Analysis, Process Improvement, ITIL, Troubleshooting, Security, Databases, Disaster Recovery, Oracle, Training, Software Documentation, Networking, Testing, Active Directory, Quality Assurance, System Administration, Linux, Data Center, Leadership, Analysis, XP, Visio, Telecommunications, Operating Systems, Access, Scrum, Project Planning, Windows, SharePoint, SaaS, Outsourcing, Cisco Technologies, Requirements Gathering, Vendor Management, IT Management, PMO, Business Intelligence, Information Technology, Enterprise Architecture, PMP, IT Strategy
Education
Florida Institute of Technology 2007 — 2009
Master of Science (M.S.), Information Technology, 4.0
Florida Institute of Technology 2007 — 2009
Master's Certificate, Information Systems Management, 4.0
University of North Carolina at Greensboro 1986 — 1990
Bachelor's degree, Biology
Amicus Development Group, LLC. January 2008 - Present
ACS, INC. January 2004 - January 2008
United Medical January 1994 - January 2004
HOME Medical, INC January 1982 - January 1994
Skills
Start-ups, Retail, Brand Development, Strategic Planning, Management, Marketing Strategy, Customer Service, Team Building, Business Strategy, Sales Management, Marketing, Sales, Social Media, Leadership, New Business Development, Social Media Marketing, E-commerce, Entrepreneurship
Education
University of Arkansas-Fort Smith 1981 — 1983
Baird &Warner April 2008 - Present
ACS, INC. April 2000 - December 2005
Hewitt Associates September 1995 - April 2000
Skills
Short Sales, Foreclosures, Sellers, Relocation, Real Estate, First Time Home Buyers, SFR, Selling, Investment Properties, Residential Homes, Real Estate Transactions, Single Family Homes, Investors, Listings, Buyer Representation, FHA, Move Up Buyers, Referrals, Negotiation, Condos, Rentals, Real Estate Economics, Buyers, Sales
Education
Indiana University Bloomington 1991 — 1993
BS, Business Marketing
University of Miami 1988 — 1990
Business, Management, Marketing, and Related Support Services
KCP Dynamics Group September 2013 - Present
Ashton & Mansion LLC May 2013 - Present
CFG Health Systems September 2012 - May 2013
Tectura April 2012 - September 2012
Tectura September 2006 - May 2012
ZS Associates July 2005 - September 2006
Milard Group, Ltd. 2003 - 2005
ACS, Inc. 2002 - 2003
Kelar Corporation 1997 - 2002
Air Products and Chemicals, Inc. 1994 - 1997
Skills
PMP, Microsoft CRM, Microsoft Dynamics, Financials, Axapta, ERP, Software Implementation, Business Process, Navision, Business Intelligence, SSRS, Software Project..., Requirements Analysis, Business Analysis, Integration, Pre-sales, SharePoint, Great Plains Software, Business Process..., Enterprise Software, Professional Services, IT Management, Outsourcing, Consulting, Information Technology, Project Management, Management, Microsoft Dynamics NAV
Education
UCLA Anderson School of Management 1999 — 2002
MBA, Entrepreneurial Consulting
Carnegie Mellon University 1989 — 1993
Bachelor of Science (B.S.), Mechanical Engineering
Magno-Humphries Labs, Inc. September 2009 - Present
Best Overhead Door October 2005 - September 2008
ACS, Inc. November 2004 - October 2005
Skills
Customer Service
Education
Portland Community College 2011 — 2013
AAS, Business Management
West Linn High School
CrossView Inc. June 2010 - Present
ACS Inc January 2006 - June 2010
ACS June 2005 - June 2010
ACS, Inc. September 2005 - September 2006
MeadWestvaco 2002 - 2005
MeadWestvaco Corporation 2002 - 2005
Mebane Packaging a MeadWestvaco Corporation January 2000 - January 2002
Westvaco 1995 - 2002
Westvaco Corporation January 1995 - January 2000
Grand Valley State University January 1985 - January 1995
Skills
AIX, IIS, Apache, Websphere, Unix, Linux, Windows, Troubleshooting, Software Documentation, Networking, Cisco Technologies, HTML, Network Administration, Computer Hardware, MS Project, Web Servers, Novell Netware, Help Desk Support, Microsoft Office, HP, DNS, WebSphere Application..., Windows Server, Integration, User Experience, Databases, Servers, Hardware, VMware, Active Directory, Web Application Design, WAN, DB2, Directory Services, System Administration, Operating Systems, WebSphere Portal, Software Installation, Customer Service, SQL, Virtualization, Disaster Recovery, ITIL
Education
Grand Valley State University 1982 — 1985
Bachelor's degree, Information Technology
Grand Valley State University 1981 — 1983
Bachelor of Science, Information Technology
Muskegon Community College 1978 — 1980
Associates of Arts
Bopape Enterprises, Inc. 2006 - Present
AIG Agency Auto 2004 - 2006
ACS, Inc. 2002 - 2004
Matria Healthcare 2000 - 2002
Circuit City Stores, Inc. 1997 - 2000
NationsBank 1996 - 1997
CACI 1995 - 1996
United States Department of Defense 1992 - 1995
Skills
Public Speaking, Storytelling, Freelance Writing, Published Author, Blogging, Workshop Facilitation, Publishing, Books, Parenting Workshops, Time Management, Leadership Development, Leadership, Research, Program Management, Work Life Balance, CEOs, Professional..., Public Relations, Small Business, Motivational Speaking, Communication, Training, Entrepreneurship, Management, Personal Development
Education
Norfolk State University 1989 — 1994
Bachelor of Science
Austin Strategic Partners August 2004 - Present
Artemis Health Group, Inc. (FKA digiChart, Inc.) September 2013 - October 2013
State of TN - Office of Information Resources April 2012 - July 2013
Ardent Health Services November 2011 - March 2012
Omnicell, Inc. August 2010 - February 2011
Gordian Health Solutions March 2009 - August 2009
CHS 2009 - 2009
ACS, Inc. March 2008 - December 2008
Passport Health Communications 2007 - 2007
Vanderbilt University Medical Center 2004 - 2006
Skills
Business Analysis, Integration, Disaster Recovery, Healthcare, Software Documentation, IT Strategy, Security, EMR, Process Improvement, HIPAA, Project Management, Healthcare Information..., SDLC, Information Technology, EHR, Agile Methodologies, ITIL, Strategy, Software Development, Enterprise Architecture, Software Implementation, Informatics, HL7, Quality Assurance, Hospitals, Business Process..., Management, Healthcare Consulting, Business Intelligence, Leadership, Project Portfolio..., Vendor Management, Software Project..., Scrum, PMO, Health Information..., IT Management, Technical Writing, Change Management, Automation, Risk Assessment, Voice-over / Narration, Entrepreneurship, Testing, Product Management, Consulting, Technical Documentation, Start-ups, Training, Visio
Education
Vanderbilt University 1983 — 1988
Masters, Biomedical Engineering & Computing
Middle Tennessee State University 1976 — 1980
Bachelors, Chemistry & Math
Bellevue High School
Thomson Reuters May 2013 - Present
Royal Photography Company February 2001 - Present
U.S. Census Bureau 2010 - 2010
ACS, Inc. January 2009 - November 2009
Precious Memories Wedding Chapel 1993 - 2006
Skills
Event Planning, Customer Service, PowerPoint, Microsoft Office, Public Speaking, Microsoft Excel, Microsoft Word, Event Management, Marketing, Social Media, Public Relations, Newsletters, Team Building, Social Networking, Budgets, Advertising, Editing, Social Media Marketing
Education
Walsh College of Accountancy and Business Administration 2011 — 2013
Master's degree, Marketing/Marketing Management, General
Central Michigan University 2003 — 2005
Bachelor of Science (B.S.), Organization Management
Renaissance High School 1988 — 1992
Diploma
Enbridge May 2015 - Present
Enbridge Energy May 2014 - May 2015
International Exports Inc. June 2010 - April 2014
ACS, Inc. November 2008 - May 2010
City of Dickinson April 2008 - October 2008
Skills
Accounting, General Ledger, Financial Reporting, GAAP, Journal Entries, Microsoft Excel, Financial Accounting, Accounts Payable, Accounts Receivable, Fixed Assets, Auditing, Internal Controls, Accruals, Cash Flow, Peachtree, SEC filings, Balance, Bank Reconciliation, Consolidation, Great Plains Software, Revenue Recognition, US GAAP, Variance Analysis, Monthly Close, Financial Statements, Sarbanes-Oxley Act, Financial Analysis, CPA, Sales Tax, Depreciation, Cash Flow Forecasting, Year-end Close, Sarbanes-Oxley, Payroll, Balance Sheet, Pivot Tables, Consolidated Financial..., Financial Statement..., Vlookup, Fixed Asset Management, Monthly Closing, Ledger, PeopleSoft, Cash, P, Account Reconciliation, Analysis
Education
University of Houston-Clear Lake 2009 — 2011
Master of Science (MS), Accounting, 3.8
University of Houston-Clear Lake 2006 — 2008
Master of Science (MS), Finance, General, 3.8
Extron Electronics November 2012 - Present
The DNA Group January 2010 - October 2012
AMD, Inc. October 2006 - April 2009
ACS, Inc. August 2006 - October 2006
Ajilon 2006 - 2006
Robert Half International November 2004 - November 2005
Town Sports International November 2002 - August 2004
UPS Supply Chain Solutions November 1997 - July 2002
Skills
New Business Development, Recruiting, Business Development, Account Management, Sales, Master Scheduling, Product Forecasting, Purchasing, Process Improvement, Event Planning, Order Management, Order Fulfillment, Purchase order..., Database Administration, Sales support, Quote Preparation, Engineering Change..., Long-term Customer..., Sales Operations, Purchase Orders, Salesforce.com, Supply Chain Management, Inventory Management, Cross-functional Team..., Analysis, Contract Negotiation, Management, Product Marketing
Education
North Carolina State University 1994 — 1996
B.A., Political Science
Westchester Community College
Associate of Arts (A.A.)
BAE Systems IT March 2007 - Present
Adoptive Family 2007 - 2015
Adoptive Family 2007 - 2015
Adoptive Family 2007 - 2015
Intelligent Decisions, Inc April 2002 - 2006
Capstone Corporation February 2001 - April 2002
ACS, Inc. April 1998 - February 2001
Advanced Technology, Incorporated 1984 - 1994
Skills
Procurement, Purchasing, Customer Relations, Customer Service, Inventory Management, Vendor Relations, Cost Negotiations, Negotiation, Vendor Management, Contract Negotiation, Strategic Sourcing, Supply Chain Management, Program Management, Contract Management, System Administration, Process Improvement, Government Contracting, Supply Chain, Logistics, Sourcing, Government, Pricing, Costpoint, Earned Value Management, Deltek, DoD, RFP, ITAR, Defense Contracting, Defense, Government Procurement, Proposal Support
Education
Strayer University (VA) 1990 — 1996
Bachelor of Science, Business Administration
Wakefield High School 1978 — 1981
Diploma, Academic
Obindo February 2015 - Present
Case Commons, Inc. July 2013 - January 2015
Adobe October 2010 - June 2013
CSG Government Solutions December 2008 - September 2010
Lagan Technologies October 2005 - November 2008
ACS, Inc. 2001 - 2005
Peter Martin Associates, Inc. 1996 - 2001
Skills
Enterprise Software, SaaS, Program Management, Professional Services, Government, Business Analysis, Solution Selling, Public Sector, Business Intelligence, Business Alliances, Business Process..., Management Consulting, Business Development, IT Strategy, Cloud Computing, Strategic Planning, Integration, Strategic Partnerships, Enterprise Architecture, Requirements Analysis, Management, Consulting, Start-ups, Strategy, Proposal Writing, Cross-functional Team..., CRM, New Business Development
Education
Northwestern University 1992 — 1996
Bachelor's degree, Political Science & Business Institutions
Loyola Academy 1988 — 1992
HYLA Mobile - Extending the Life Cycle of Mobile Devices September 2015 - Present
Open Source Consulting Group, Inc. October 2013 - Present
Olé Media May 2014 - July 2015
Ericsson May 2013 - May 2014
MKAdvantage, Inc September 2010 - April 2013
generationE Technologies April 2007 - August 2010
Diamond Management & Technology Consultants January 2006 - February 2007
ACS, Inc. October 2001 - January 2006
Netigy February 2001 - September 2001
CapRock Communications May 1999 - February 2001
Skills
Data Center, Operations Management, Strategic Planning, Budgets, Enterprise Architecture, Architecture, Information Technology, Leadership, Cloud Computing, IT Strategy, Professional Services, Solution Architecture, SaaS, Disaster Recovery, IT Management, ITIL, Virtualization, Vendor Management, Integration, System Deployment, Management, VMware, Enterprise Software, Security, Business Process, Managed Services, IT Service Management, Outsourcing, Strategy, Project Management, Pre-sales, SOA, Unix, CRM, Telecommunications, Service Delivery, Business Intelligence, Consulting, Software Development, Solution Selling, Infrastructure, Software Documentation, Cisco Technologies, Networking, Network Design, Project Delivery, Solaris, IT Operations, DNS, Network Administration
Education
Texas A&M University 1990 — 1997
Masters, incomplete
Texas A&M University 1986 — 1990
Bachelor of Science
Forward Planning March 2015 - Present
CompuCom September 2013 - January 2015
CompuCom November 2009 - June 2013
Alsbridge October 2008 - November 2009
Alsbridge 2009 - 2009
Excellent Consulting Online (ECO) August 2007 - 2009
Affiliated Computer Services April 2002 - August 2008
ACS, Inc. April 2002 - October 2005
Nortel Networks April 1996 - April 2002
Skills
Telecommunications, Accounting, Transportation, Construction, Sustainable Business, Outsourcing, Program Management, Vendor Management, Change Management, Process Improvement, ITIL, Service Delivery, Business Process..., Disaster Recovery, Strategic Planning, Operations Management, Strategy, Professional Services, Team Management, IT Service Management, Management, Business Process, IT Strategy, SDLC, Project Management, Consulting, Project Planning, PMO, Governance, PMP, IT Outsourcing, Cloud Computing, Security, Cross-functional Team..., ERP, Quality Assurance, IT Management, Information Technology, Integration, Resource Management, Leadership, Business Analysis, Training, Human Resources, Team Leadership, Business Planning, Data Center, Business Intelligence, CRM, IT Operations
Education
The University of Texas at Dallas 2005 — 2012
Doctor of Philosophy (PhD), Public Affairs, 3.8
University of Connecticut 1981 — 1982
MBA, Strat. Planning/Mkting
Syracuse University 1977 — 1981
BS, Mgmt
InfoGroup Northwest May 2014 - Present
Independent Consultant August 2006 - March 2014
PriceWaterhouseCoopers, Ltd April 2006 - August 2006
Affiliated Computer Services, Inc January 2002 - February 2005
ACS, Inc. January 2001 - January 2002
CitiGroup (formerly The Associates First Capital Corp) April 1997 - January 2001
The Fox Group May 1996 - April 1997
Skills
Outsourcing, Management, PMO, Analysis, Service Delivery, Leadership, Project Planning, PeopleSoft, Professional Services, Budgets, Human Resources, Contract Negotiation, New Business Development, Cognos, Technical Support, Customer Satisfaction, Accounting, Negotiation, VPN, Auditing, Vendor Management, System Deployment, Program Management, Consulting, Process Improvement
Education
University of Alabama
Business Administration/Accounting
University of Alabama
Business Administration and Accounting
ACS, Inc. October 2012 - Present
dollartree June 2003 - September 2003
Benny's 2: Mexican Restaurant February 2003 - June 2003
Carrol Construction January 2001 - December 2002
Skills
Computer Software..., Communication, human relations, simple accounting, Cashiering, Waitressing, Caregiving, Receptionist Duties, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Phone Skills, Filing, Customer Service, Sales, Internet, Organization, Social Networking, Accounting, Office Management, Clerical Skills, Invoicing, Critical Thinking, Spreadsheets, Office Administration, Accounts Receivable, Accounts Payable, Event Planning, Volunteering, Friendly Personality, QuickBooks, Bookkeeping, Payroll, Telephone Reception, Team-oriented, Data Entry, Time Management, Public Speaking, Administrative..., Microsoft Publisher, Outlook, Internet Explorer, Cash Register, Inventory, Access, Cash Handling Experience, Windows 7
Education
The University of New Mexico 2007 — 2016
Master of Business Administration (M.B.A.), Still getting this degree
The University of New Mexico 2007 — 2014
Psychology, ongoing
Los Lunas and James Madison High School 1998 — 2001
High School Diploma; high school diploma
The University of New Mexico
Associates; degree focused, Business; Business and Psychology; Business Administration; Business Administration; human relations
Housing Authority of the County of Butte August 2015 - Present
ACS, Inc. August 2014 - May 2015
United Nations Association- Westchester Chapter 2013 - 2015
Peregrine School 2012 - 2013
Peregrine School 2011 - 2012
UC Davis Medical Center July 2010 - March 2011
Yolo County Office of Education September 2009 - December 2009
Skills
Research, Teaching, Nonprofits, Microsoft Office, Community Organizing, Supportive Services, Patient Counseling, Customer Service, Volunteer Management
Education
California State University-Chico 2014 — 2016
Master's Degree, Social Work
University of California, Davis 2007 — 2011
B.S., International Relations and Affairs
Crowe Horwath LLP 2008 - Present
Crowe Horwath December 2004 - Present
Capital Improvement Board of Marion County City of Indianapolis January 2008 - April 2015
Creative Financial Staffing (CFS) 2010 - July 2014
Fort Harrison Reuse Authority January 2005 - December 2011
ACS, Inc. 2001 - 2004
City of Indianapolis - Marion County 1997 - 1999
Education
San Diego State University-California State University 1988 — 1991
Devadigm April 2015 - Present
Self-Employed September 2011 - Present
JobTarget June 2014 - March 2015
EthicalSalesTraining.com November 2012 - November 2013
Foxwoods Resort Casino May 2008 - September 2011
York Newspaper Company October 2005 - April 2008
ACS, Inc. August 2004 - September 2005
LiveBridge February 2002 - August 2004
Skills
WordPress, Program Management, Website Development, HTML5, CSS, Social Media, Sales, Customer Service, Training, CRM, Blogging, Social Media Marketing, Leadership, Customer Retention, Microsoft Office, Windows, Marketing, JavaScript, Github
Education
Southern New Hampshire University 2012 — 2013
Associate of Science (AS), Computer Information Technology, GPA: 3.97
Moss Building & Design July 2013 - Present
Another Eye Design, LLC April 2012 - Present
MRL Pharmaceutical Services September 1998 - July 2000
ACS, Inc. November 1996 - September 1998
Skills
Space planning, Furniture, Sketching, Furnishings, Window Treatments, Interior Architecture, Floor Plans, Rendering, SketchUp, AutoCAD, Photoshop, Textiles, Residential Design, Space Planning
Education
Susquehanna University 1983 — 1987
Bachelor of Science (BS), Marketing
YP June 2014 - Present
YP June 2009 - June 2014
Wooff Realtors January 2001 - June 2009
ACS, Inc. January 1997 - August 2001
Skills
Advertising Sales, SEM, Online Advertising, Advertising, Mobile Marketing, Google Adwords, Social Media Marketing, Online Marketing, Digital Marketing, PPC, Lead Generation, SEO, Media Planning, Digital Media, Mobile Advertising, CRM, Marketing, Marketing Strategy, Media Buying, Search Advertising, Interactive Marketing, Direct Mail, B2B Marketing, Web Marketing, Google Analytics, Display Advertising, Direct Marketing, Local Search, Online Reputation..., Digital Strategy, Web Analytics, Online Lead Generation, Website Development, Organic Search, Customer Acquisition
Education
Southern Illinois University, Edwardsville 2002 — 2008
NetJets Inc February 2014 - Present
FlexNet Consulting, Ltd August 2001 - Present
NetJets Inc March 2007 - February 2014
nSystems 2006 - 2007
ACS, Inc. 2004 - 2006
Scotts 2003 - 2004
odjfs 1999 - 2003
CareWorks Technologies 1999 - 2003
USAF 1994 - 1997
Skills
Consulting, Data Center, Security, Vendor Management, Enterprise Architecture, Troubleshooting, Active Directory, Visio, Cisco Technologies, DNS, Disaster Recovery, Network Security, IT Management, VPN, IIS, Windows Server, Project Management, Integration, Servers, Networking, Leadership, Project Planning, Technical Support, Outsourcing, Network Administration, Management, Information Technology, IT Strategy, ITIL, System Administration, VMware, Infrastructure, System Deployment, Windows XP, Virtualization, Group Policy, IT Operations
Education
Strayer University, Columbus OH 2009 — 2013
Bachelor of Science (B.S.), Information Systems, Networking, 4.0
Ivy Tech Community College 1981 — 1982
Electronics
Terre Haute South Vigo High School
Terre Haute South Vigo High School
Checkpoint Technologies March 2012 - Present
Ciber, Inc. May 2011 - March 2012
APEX Systems, Inc. June 2010 - February 2011
Dwebtech, Inc July 2010 - October 2010
Acclaris, Inc October 2008 - January 2010
ACS, Inc. February 2008 - October 2008
Computer Enterprises, Inc. August 2007 - January 2008
Rita Technology Services November 2006 - May 2007
Computer Enterprises, Inc. May 2006 - November 2006
Global Corporate Solutions January 2005 - February 2006
Skills
Visio, SDLC, Business Requirements, Requirements Gathering, Software Documentation, PL/SQL, Software Development, Agile Methodologies, SharePoint, Business Analysis, Databases, Test Planning, SQL, Business Process, Testing, Requirements Analysis, Access, Security, Management, CRM, Analysis, Software Project..., Business Intelligence, User Acceptance Testing, Oracle, Integration, Data Warehousing, ERP, Microsoft SQL Server, Quality Assurance, SAP, Quality Center, Vendor Management, MS Project, Unix, PMP, Software Quality..., ITIL, Enterprise Architecture, Process Improvement, Enterprise Software, Data Modeling, Data Migration
Education
University of South Florida - College of Business Administration 1993 — 1995
BS, Management of Information Systems
MobilityWare April 2015 - Present
Paros Productions, Inc. January 2012 - April 2015
TK Carsites March 2008 - January 2012
ACS, Inc. October 2007 - March 2008
LendingTree November 2004 - July 2007
Celare Software July 2005 - June 2007
Erogo, Inc November 1999 - July 2004
Skills
Strategic Planning, Organizational..., Team Building, Leadership, Architecture, Executive Management, .NET, Process Improvement, Software Development, Project Management, Agile Methodologies, Team Leadership, Scrum, Integration, C++, Java, JavaScript, Product Development, Start-ups, B2B, Web Development, Microsoft SQL Server, E-commerce, Web Applications, Management, SEO, Enterprise Architecture, Business Process..., ISO, Security, Software Engineering, Software Project..., Requirements Analysis, Quality Assurance, Databases, Architectures, Entrepreneurship, Web Services, SaaS, XML
Education
California State University-Fullerton
Fullerton College
Schoolwires Inc. May 2014 - Present
CoreSource March 2005 - May 2014
Hainey Business Systems, Inc. 2004 - 2005
ACS, Inc. 1987 - 2004
Link Computer Corporation 1986 - 1987
Noerr Motor Freight, Inc. 1984 - 1986
Skills
Software Engineering, Database Design, VB.NET, SQL, RPG, IBM iSeries, IBM AS/400, IBM R, IBM Rational Tools, Visual Studio, Business Analysis, Integration, DB2, Systems Analysis, XML, Visio, COBOL, Requirements Analysis, Process Improvement, Databases, Software Development
Education
Penn State University 1978 — 1982
BSCS, Computer Science
MATRIX March 2010 - Present
Taleo July 2006 - March 2010
ACS, Inc. September 2004 - November 2005
Matrix Resources December 1994 - July 2004
Skills
Talent Acquisition, Applicant Tracking..., Vendor Management, Recruiting, Technical Recruiting, Management, Outsourcing, Leadership, Internet Recruiting, Staff Augmentation, Account Management, Sourcing, Staffing Services, Talent Management, Professional Services, Telecommunications, Team Leadership, Team Management, Performance Management, Executive Search, Program Management, Full-cycle Recruiting, Integration, Managed Services, Benefits Negotiation, Screening Resumes, Hiring, New Business Development, Contract Negotiation, BPO, Process Improvement, Productivity Improvement, Permanent Placement, Team Building, Operations Management, Negotiation, Interviews
Education
Iowa State University 1976 — 1981
BA, Economics and Labor
County of Orange September 2006 - Present
ACS, Inc. 2003 - 2006
Farmers Insurance & Financial Services September 1998 - August 2003
Skills
Requirements Analysis, SDLC, Process Improvement, Business Analysis, Programming, Software Design, Team Leadership, Program Management, Unit Testing, CICS, VSAM, Intertest, IBM Utilities, DFSORT, SDSF, z/OS, ISPF, AIX, JCL, REXX, CMM, Business Intelligence, MS Project, Software Documentation, Management, SharePoint, Systems Analysis, Visio, Data Center
Education
Computer Learning Center 1984 — 1984
Certificate, Computer Management
Mahawithayalai Kasetsart 1979 — 1982
B.S., Agriculture/Soil Science
Xerox, Inc March 2012 - Present
ACS, a Xerox Company July 2009 - October 2012
Affiliated Computer Services May 2008 - July 2009
ACS, Inc. May 2006 - April 2008
Digital Focus 1999 - 2001
Cordant 1994 - 1998
Skills
Forecasting, Process Improvement, Sarbanes-Oxley Act, Financial Analysis, Hyperion Enterprise, Business Process..., Financial Modeling, Financial Reporting, Managerial Finance, Revenue Recognition, Business Analysis
Education
Virginia Polytechnic Institute and State University - Pamplin College of Business 1990 — 1993
MBA, Finance
James Madison University 1984 — 1988
BBA, Finance
ACS, Inc. March 2003 - Present
JPMorgan Chase September 1997 - December 2002
Chase September 1996 - July 1997
Chase July 1995 - September 1996
U.S. Trust March 1994 - July 1995
American Express February 1992 - March 1994
Saturn II Systems, Inc. June 1992 - February 1993
NYC Board of Education May 1989 - April 1991
Skills
Management, Business Analysis, Project Management, Vendor Management, Leadership, Integration, SDLC, Disaster Recovery, ITIL, IT Strategy, IT Management, VMware, Outsourcing, Business Intelligence, Process Improvement, Stock Market, Data Center, Financial Analysis, Enterprise Architecture, Visio, SharePoint, Information Technology, Business Process, Cloud Computing, Infrastructure
Education
Project Management Institute (PMI)
Project Management Professional (PMP)
ScrumStudy.com
Certified Scrum Master (CSM)
New York University - Polytechnic School of Engineering
BS Degree In Electrical Engineering, Electrical Engineering
Queensborough Community College
A. A. S. Degree in Computer Engineering Technology., Computer Engineering
North Carolina Community College System Executive Assistant to Executive Vice President & CFONC Community College SystemJanuary 2013 - Present
North Carolina Community College System Office November 2011 - Present
North Carolina Community College System July 2007 - November 2011
Weight Watchers March 2007 - August 2011
ACS, Inc. July 2005 - July 2007
FDA Services, Inc June 1994 - October 2004
Skills
Customer Service, Team Building, Staff Development, Public Speaking, Active Directory, Software Documentation, SharePoint, Change Management, Visio, Technical Support, Strategic Planning, Outlook, Training, System Administration, Project Management, Process Improvement, Leadership, Management, Access, Analysis, Program Management
Education
Florida State University 1985 — 1991
Bachelor of Arts (BA), Technical Theatre/Stage Management
Palm Beach Community College 1985 — 1988
Associate of Arts, Theatre
John I Leonard HS 1981 — 1985
General, General
ReachView Technologies September 2008 - Present
ACS, Inc. June 2006 - September 2008
Verizon Data Services April 2000 - June 2006
Ciber October 1999 - April 2000
Ciber August 1998 - October 1999
Stetson University 1996 - 1998
Skills
Telecommunications, Technical Support, Data Center, Network Administration, Integration, Budgets, Perl, Netcool, IP, Software Documentation, Shell Scripting, Leadership, SNMP, Cisco Technologies, ITIL, Virtualization, HP Openview, TCP/IP, Cross-functional Team..., VoIP, Testing, Customer Service, Web Development, Vendor Management, System Administration, Architecture, Visio, Cloud Computing, Servers, Information Technology, IT Service Management, Switches, Disaster Recovery, Solaris, Unix, Windows Server, Change Management, Access, Business Analysis, Software Installation, Security, Program Management
Education
University Of Phoenix - Tampa Campus 2002 — 2004
M.B.A., Technology Management
Stetson University 1994 — 1998
B.S., Psychology
Tampa Baptist Academy 1987 — 1998
Diploma, College Prep/Honors
Baylor Medical Center at Frisco June 2013 - Present
Xerox Services February 2010 - January 2013
ACS, Inc. March 2006 - February 2010
Management Consultant - Perot Systems June 2005 - January 2006
Management Consultant - Capgemini Energy November 2004 - January 2005
Management Consultant - TXU Communications July 2002 - April 2003
IP Communications January 2000 - July 2002
Sprint 1999 - 2000
Beechwood Data Systems 1999 - 1999
AT&T Bell Labratories July 1985 - December 1998
Skills
Vendor Management, Data Center, IT Strategy, IT Management, Integration, Disaster Recovery, SDLC, Outsourcing, ITIL, Cloud Computing, Business Intelligence, IT Outsourcing, IT Operations, Enterprise Architecture, PMO, IT Service Management, PMP, Software Development, Business Development, Management, Enterprise Software, Business Process..., Business Analysis, CRM, Business Process, Governance, Program Management, Solution Architecture, Information Technology, Strategy, Telecommunications, Consulting, Business Process..., Infrastructure, Start-ups, Professional Services, Project Portfolio..., Leadership, Six Sigma, ERP
Education
Park University 1990 — 1993
Bachelors, MIS
Epsilon April 2009 - Present
Merkle March 2008 - March 2009
AOL LLC April 2005 - March 2008
AOL LLC May 2003 - March 2005
AOL, LLC January 2002 - April 2003
ACS, Inc. September 1998 - January 2002
Cendant Corp. March 1996 - August 1998
National Tire Warehouse, Inc. August 1995 - March 1996
Researchable, Inc. October 1994 - June 1995
Skills
Direct Marketing, Database Marketing, Email Marketing, Account Management, Vendor Management, Online Marketing, Customer Relations, New Business Development, Marketing Strategy, Contract Negotiation, Team Leadership, Online Advertising, Analytics, CRM, Customer Service, Market Research, E-commerce, Marketing, Business Development, Marketing Management, Strategy
Education
University of Maine 1993 — 1994
MBA, Marketing
Radford University 1990 — 1993
Bachelor of Music, Music Business
Avis Budget Group 2007 - Present
Sprint Enterprise Mobilty, Inc. January 2006 - December 2006
ACS, Inc. September 2001 - January 2005
Consilium Consulting February 1999 - September 2001
AT&T Solutions, Inc. December 1995 - January 1999
Color Tile Corporation May 1994 - December 1995
The Bombay Company June 1992 - May 1994
Price Waterhouse September 1985 - May 1992
Skills
Outsourcing, Professional Services, Retail Industry, P&L, BPO, Team Leadership, Human Resources, Software Development, IT Outsourcing, New Business Development, Account Management, Business Analysis, Operations Management, CRM, Sales Process, IT Strategy, Business Development, Finance, Program Management, Acquisition Integration, Retail, Vendor Management, Strategy, Financial Services, Income Statement, Management Consulting, Process Improvement, Sales, P&L Management, Supply Chain, Business Strategy, Business Transformation, Market Planning, Executive Management, Service Delivery, Shared Services, PMO, Contract Negotiation, Management, Change Management, Business Process, Project Planning, Start-ups, Entrepreneurship
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School
BSBA
University of Southern California - Marshall School of Business
Master of Business Administration (M.B.A.)
Oregon Secretary of State March 2007 - Present
ACS, Inc. March 2002 - March 2007
ACS, Inc. September 2001 - March 2002
McKesson November 2000 - September 2001
State of Oregon July 1997 - November 2000
Summit Information Systems December 1991 - July 1997
Skills
Agile Methodologies, Java, Scrum, Software Development, Oracle, E-commerce, OOP, SQL, Web Services, XML, C++, SDLC, Requirements Analysis, Software Engineering
Education
Oregon State University 1986 — 1992
BS
Verizon Business January 2008 - Present
ACS, Inc. May 2000 - December 2007
iTravel Partners 1999 - 2000
Las Vegas Internet Partners 1998 - 1999
Idea Center, Inc. 1995 - 1998
Skills
Data Center, Enterprise Architecture, Unix, Cloud Computing, Virtualization, Disaster Recovery, Solaris, VMware, Agile Methodologies, Integration, SOA, Linux, High Availability, Unix Shell Scripting, Web Services, Operating Systems, Servers, System Administration, ITIL, Microsoft SQL Server
Education
University of Nevada-Las Vegas 1992 — 1996
BS
On Process Technology August 2015 - Present
Xerox July 2013 - August 2015
Xerox October 2011 - July 2013
ACS, A Xerox Company September 2008 - October 2011
ACS, Inc. October 2006 - September 2008
ACS, Inc. February 2006 - October 2006
Capital One Insurance Services May 2005 - February 2006
ClientLogic December 2000 - May 2005
Skills
Workforce Management, Call Center, Recruiting, Outsourcing, Customer Experience, BPO, Operations Management, Management, Training, Vendor Management, Program Management, Leadership, Call Centers, Executive Management, Operational Excellence, Process Improvement, Customer Satisfaction, Performance Management, CRM, P&L Management, Sales Operations, Strategy
Education
State University of New York College at Buffalo 1989 — 1995
Bachelors, Business
ACS, Inc. July 2005 - August 2006
Digital Insurance Systems (DISCorp) 1986 - 1997
Education
Manhattan College 1958 — 1960
Xerox IT Outsourcing February 2014 - Present
ACS, Inc. July 2007 - Present
Option One Mortgage June 1988 - July 2007
OOMC 2004 - 2007
Skills
Disaster Recovery, Network Engineering, Data Center, Networking, Leadership, VMware, CCDP, ITIL, CCNP, Vendor Management, Management, Active Directory, Cisco Technologies, Windows Server, IT Management
Education
University of Phoenix 2003 — 2006
Bachelor, Information Technology
Cash America International June 2012 - Present
Fluor April 2010 - May 2012
ACS, Inc February 2000 - March 2010
ACS, a Xerox Company February 2000 - March 2010
AFFILIATED COMPUTER SERVICES, INC February 2000 - March 2010
ACS, Inc. February 2000 - March 2010
ACS, Inc. January 2001 - January 2004
ESG January 2000 - January 2001
Mori Seiki January 1996 - January 1999
Skills
Microsoft Office, Human Resources, Travel Arrangements, Microsoft Excel, Fax, Event Management, Photocopier, Process Scheduler, Outlook, PowerPoint, Office Management, Software Documentation, Payroll, Management, Customer Service, Administrative...
Education
Dallas County Community College 1990 — 1991
EL CENTRO COLLEGE
Coursework, Biology
Xerox 2008 - Present
ACS, Inc June 2007 - March 2008
ACS, Inc June 2003 - June 2007
ACS, Inc. December 2003 - November 2004
CyberRep, Inc. August 2002 - December 2003
CyberRep, Inc. July 2000 - August 2002
CyberRep, Inc. (formerly Unitel) February 1997 - July 2000
Hobby House Press 1988 - 1989
Skills
Location intelligence, Data Management, Data Analysis, Language Teaching, Accent Reduction, Cultural Sensitivity, Cultural Diversity, Call Center Development, Call center management, Cost Savings Initiatives, Learning Management, Cross-cultural Training, Call Center, BPO, Management, Call Centers, CRM, Recruiting, Cost Saving Initiatives, Business Development, Customer Service, Process Improvement, Operations Management, Leadership, Workforce Management, IT Outsourcing, Training, Location Intelligence, Vendor Management, Cross-cultural, Outsourcing, Program Management, Human Resources, Leadership Development, Customer Retention, P&L Management, Business Process..., Mergers & Acquisitions, Sales Operations, Budgets, New Business Development, Analysis, Cross-functional Team..., Sales Process, Sales, Customer Satisfaction, Quality Assurance, Sales Management
Education
Frostburg State University 1988 — 1999
Bachelor of Science, Business Education
Frostburg State University 1990 — 1992
Masters, Business Administration
ACS, Inc. February 2005 - Present
Education
University of Phoenix 2007 — 2008
MBA, Business
William Paterson University of New Jersey 2000 — 2004
ACS, Inc. Division Vice PresidentXeroxJune 2011 - Present
ACS (onsite at Delta AirLines) 2005 - Present
Affiliated Computer Services 2005 - Present
Delta Air Lines 2001 - 2005
Delta Technology 2000 - 2005
Nations Bank 1997 - 1999
Bank of America 1995 - 1999
JM Family Enterprises 1995 - 1997
Harris Corporation 1981 - 1995
Skills
Leadership, Vendor Management, HRIS, Outsourcing, SDLC, Project Management, Process Improvement, Business Analysis, Change Management, Deferred Compensation, Business Process..., Employee Benefits, Payroll, Requirements Analysis, Program Management, Management
Education
University of Florida 1978 — 1980
GENCO November 2007 - Present
ACS, Inc. May 2006 - November 2007
NETWORK ALARM SERVICES, INC. January 2004 - May 2006
Hertz February 2002 - January 2003
CompuCom 1995 - 2002
Skills
Data Center, Networking, Network Administration, System Administration, Security, Network Architecture, IT Management, IT Operations, Firewalls, Network Engineering, Disaster Recovery, Network Security, Management, WAN, Network Design, Process Improvement, Telecommunications, Integration, Technical Support, Business Continuity, Business Process, Active Directory, VMware, Servers, Information Security, VPN, Windows Server, Troubleshooting, Help Desk Support, DHCP, Unix, IT Service Management, Cisco Technologies, Citrix, System Deployment, Virtualization, ITIL, Information Technology, Strategy, Microsoft Exchange, Vendor Management, Infrastructure, Project Management, Strategic Planning and..., Budget Management, IT Solutions, Network Architecture..., Business Management, Staff Training and..., Vendor Relationship...
Education
University of Phoenix 2005 — 2008
BS, Business Management
Hillsdale College
Business Management
ACS, Inc. November 2006 - Present
VIST Financial Corp 2003 - 2005
Rural/Metro Corporation 1997 - 2003
Education
University of Phoenix 1993 — 1995
Foresters May 2011 - Present
N/A 2009 - 2011
S2Tech 2006 - 2009
ACS, Inc. 1997 - 2002
Vanstar January 1994 - December 1997
Skills
Recruiting, Applicant Tracking..., Strategic Planning, Account Management, Technical Recruiting, Customer Service, College Recruiting, Talent Acquisition, Interviews, Microsoft Office, Vendor Management
Education
University of Florida
BS
ACS, Inc. DirectorAvon Cosméticos1970 - 1995
Avon Products 1970 - 1995
Education
Indian Institute of Technology, Delhi 1963 — 1967
Bachelor of Technology (B.Tech.), Mechanical Engineering
Peoples Natural Gas Company June 2011 - Present
Pacific Crossing January 2007 - October 2010
Respironics, Inc. 2005 - 2006
ACS, Inc. 2004 - 2005
RedSiren 2000 - 2004
Veritect/RedSiren/Getronics 2000 - 2004
RedSiren 2000 - 2004
Bayer Corporation 1989 - 2000
The Banking Center 1979 - 1989
Skills
SAP R/3, SAP Implementation
Education
The University of Connecticut
ACS, Inc. 2005 - 2008
Mellon HR Solutions 2002 - 2005
PricewaterhouseCoopers 2000 - 2002
Education
Rutgers University – Camden 2008 — 2008
Dual Program Certification - Advanced HR Management & Project Management, Human Resources & Project Management
New York University 2004 — 2005
Certificate in Human Resource Management
Rutgers University-New Brunswick 1993 — 1998
B.A., Psychology
ACS, Inc.
Skills
Process Improvement, Service Delivery, Active Directory, Vendor Management, SharePoint, Systems Analysis, Requirements Analysis, Software Documentation, Business Intelligence, Cloud Computing, Windows Server, Disaster Recovery, Outsourcing, Business Process..., Unix, Oracle, ITIL, Program Management
Education
University of Oregon 1984 — 1989
ACS, Inc. Director, Product DevelopmentNovaLIS Software2002 - 2006
Pantellic Software 1999 - 2001
Education
Memorial University of Newfoundland 1991 — 1996
TRADOC, FCOE, DOTD, Training Program Evaluation October 2014 - Present
TRADOC, FCOE, G-3/5/7, Scheduling Branch November 2012 - October 2014
Installation Mgmt Community Academy September 2010 - November 2012
Aviation Training Consulting October 2004 - September 2009
ACS, Inc. September 1998 - November 2004
Cameron University 1984 - 1989
Fort Riley National Bank 1980 - 1982
Skills
Program Management, Training, Management, Staff Development, Customer Service, Army, Marketing, Military, DoD, Security Clearance, Defense, Operational Planning, Military Operations, Military Experience, Instructor-led Training, Special Operations
Education
Embry-Riddle Aeronautical University 2008 — 2014
MAS, Aeronautics and Aviation Education Technology
Cameron University 1980 — 1992
BBA, Business Administration
Xerox 2011 - Present
ACS, Inc. February 2012 - June 2012
Affiliated Computer Services 2001 - 2010
ACS Government Solutions, A Xerox Company 2001 - 2010
Citibank 1989 - 2005
Transaction Processing Specialists 2000 - 2001
Skills
Business Process..., Vendor Management, Business Analysis, Program Management, Project Management, BPO, Software Project..., Outsourcing, Process Improvement, SDLC, Call Centers, Change Management, Management
Education
University of South Florida 1985 — 1987
Master of Business Administration (M.B.A.), Finance and Financial Management Services
Vriginia Tech 1977 — 1981
Bachelor of Science (B.S.), Finance, General
Drucker Labs December 2007 - Present
ACS, Inc. 2002 - 2007
Fisher Controls 1998 - 2002
Skills
Account Management, Accounting, Financial Reporting, Auditing, Financial Analysis, Strategic Planning, Budget Process, Human Resources, Month End Close, Hyperion Performance..., Project Management, Asset Management, Accounts Payable, Accounts Receivable, General Ledger, Customer Service, Cost Control, P&L Management, Quality Control, Compliance, Team Building, QuickBooks, JD Edwards, OneWorld, Batchmaster ERP, Microsoft Office
Education
Grinnell College
Bachelor of Arts (B.A.), English
University of Northern Iowa
Bachelor of Arts (B.A.), Accounting
Timex Group January 2013 - October 2013
Boehringer Ingelheim December 2010 - December 2012
WebMD March 2010 - November 2010
Town of Lewisboro November 2008 - October 2009
ACS, Inc. January 2006 - June 2008
IBM July 1998 - January 2006
Reader's Digest January 1993 - July 1998
Skills
Program Management, Recruiting, Lotus Notes, Talent Acquisition, Business Process, Microsoft Excel, Leadership, Outlook, College Recruiting, Vlookup, Management, Training, MS Project, HRIS, Analysis, Problem Solving, Talent Management, PowerPoint, People Planning, Performance Management, Customer Service, Taleo, Software Documentation, Applicant Tracking..., Visio, SAP ERP, SAP R/3, Ariba, SnagIt, Desktop Publishing, Hospitality, Strategy, Event Planning, RecruitPoint, MS Word, Lotus OfficeSuite, Adobe Acrobat Pro, ADP HRB, SharePoint, Learning Management..., Organizational..., Organizational Learning, Organizational..., Compensation & Benefits, Procurement, Business Travel, WebEx, Kenexa, Vendor Relationship..., Business Objects
Education
Fordham University 2008 — 2010
BA, Organizational Leadership, Business
Marymount College 1996 — 1999
Business
Sullivan County Community College
Hotel Technology
Spinnaker Support September 2013 - Present
ACS, Inc. October 2002 - September 2013
Connexn Technologies October 2000 - October 2001
J.D. Edwards October 1995 - May 2000
Skills
Microsoft SQL Server, Process Improvement, Microsoft Office, Integration, Enterprise Architecture, SQL, Disaster Recovery, Virtualization, Software Project..., Cloud Computing, Requirements Analysis, Strategic Planning, IT Management, Program Management, Oracle, System Administration, Data Center, Active Directory, ITIL, IT Service Management, Testing, Business Process, Servers, ERP, Security
Education
Metropolitan State University of Denver 1985 — 1989
Bachelor of Science (B.S.), Computer and Information Management
ACS, a Xerox Company March 2010 - Present
ACS - A Xerox Company February 2010 - Present
ACS, Inc. January 2008 - Present
ACS, Inc 2002 - 2008
Affiliated Computer Services, Inc. 2002 - 2008
Education
Del Mar College
TCC Software Solutions November 2013 - Present
Xerox Commercial Solutions, LLC March 1998 - November 2013
ACS Healthcare Solutions July 2008 - July 2010
ACS, Inc. March 2008 - July 2010
Skills
Disaster Recovery, Active Directory, VMware, VMware ESX, Windows Server, Servers, System Administration, ITIL, Data Center, Citrix, Cisco Technologies, Windows 7, Vendor Management, Troubleshooting, Software Documentation, BMC Remedy, Security, Microsoft Exchange, Incident Management, Databases, Technical Support, XP, Networking, Access, Group Policy, Visio, TCP/IP, Network Security, Windows XP, DHCP, IT Service Management, VPN
Education
University of Phoenix 2008 — 2010
Bachelor's degree, Computer and Information Systems Security/Information Assurance
Indiana University-Purdue University at Indianapolis 1987 — 1992
Associates, Restaurant/Hotel Management
Xerox February 2009 - Present
ACS, Inc. August 2006 - November 2009
ACS February 2003 - July 2006
Motorola July 2001 - January 2003
Motorola January 1999 - June 2001
Motorola July 1997 - December 1998
Skills
Policy Analysis, Cultural Sensitivity, Change Management, Vendor Management, Financial Management, Client Interfacing, Client Relationship..., Service Delivery, Policy Writing, HR Consulting, CRM, Global Mobility, Management, Corporate Relocation, HR Policies
Education
Keller Graduate School of Management of DeVry University 1997 — 1999
MS, Human Resources Management
University of Illinois at Urbana-Champaign 1985 — 1990
BS, Psychology
Direct Communications Specialists (DCS) October 2009 - Present
ACS, INC. October 2002 - October 2009
NSDI Teleperformance September 2000 - October 2002
Interactive Teleservices April 1999 - September 2000
APAC Customer Services October 1993 - April 1999
ATA 1998 - 1999
AT&T American Transtech October 1983 - October 1993
Sprint
Ohio Bell Telephone Company December 1968 - July 1982
Skills
Call Center, Telecommunications, Start-ups, Healthcare, BPO, CRM, Operations Management, Account Management, Customer Satisfaction, Contact Centers, Management, Call Centers, Forecasting, Sales, Budgets, Vendor Management, Strategic Planning, Outsourcing, Consulting, Customer Experience, Solution Selling, SaaS, Strategy, Business Process..., Inbound Marketing, Workforce Management, Process Improvement, Business Development, Cross-functional Team..., Customer Retention, Business Analysis, P&L Management
Education
University of Dayton 1972 — 1974
MBA, Marketing
The Ohio State University 1961 — 1965
B.S., Agricultural Economics
Xerox HR Solutions 2009 - Present
ACS, Inc. 2005 - January 2009
Mellon HR Solutions 2001 - 2005
Mellon Employee Benefit Solutions 1999 - 2001
Buck Consultants 1997 - 1999
Buck Consultants 1989 - 1996
Skills
Benefits Administration, Process Improvement, Vendor Management, Employee Benefits, Outsourcing, Account Management, Human Resources, HRIS, Defined Benefit, Business Planning, Performance Management, BPO, CRM, Leadership, Change Management, Call Centers, Management, Recruiting, Strategy, Program Management
Education
Rowan University
B.A., Communications
ACS, Inc. June 2003 - Present
ConAgra Foods November 1998 - May 2003
SilverStone Group November 1994 - November 1998
Hewitt Associates September 1990 - November 1994
Skills
Employee Benefits, Benefits, Defined Benefit, Healthcare Management, Health Insurance
Education
University of Nebraska-Lincoln 1986 — 1990
BS, Actuarial Science
HCA Mid-America October 2010 - Present
Affiliated Computer Services, Inc. 2004 - 2007
ACS, Inc. 2004 - 2007
Hallmark Cards 2001 - 2004
Education
Dordt College 1975 — 1979
Bachelor's of Science, Physics
Dordt College 1975 — 1979
Bachelor's of Science, Physics
Walgreens May 2014 - Present
Millward Brown October 2013 - May 2014
SMI Alcott January 2012 - October 2013
ACS, Inc. August 2011 - January 2012
Vosges Chocolate June 2011 - August 2011
Macy's September 2007 - November 2010
John Paul II Polish Language School September 2006 - May 2007
Skills
Social Networking, Research, Quantitative Research, Qualitative Research, Microsoft Office, Marketing Research, Market Research, Microsoft Excel
Education
Vanderbilt University 2008 — 2011
Bachelors of Arts, Business Strategy & Management
DePaul University 2007 — 2008
Economics & International Studies
Hinsdale Central
Turnbull Creek Community Development District November 2014 - Present
St. Johns County, Florida May 2013 - Present
Brian J. Wing Consulting 2007 - Present
NYS Senate April 2010 - August 2012
New York State Government 1995 - 2007
ACS, Inc. 2003 - 2005
New York Public Welfare Association 1979 - 1982
New York State Senate 1974 - 1979
Skills
Policy Analysis, Government, Policy, Legislative Relations, Politics, Strategic Communications, Non-profits, Community Outreach, Strategic Planning, Public Speaking, Media Relations, Research, Fundraising, Program Management, Management, Nonprofits, Political Campaigns
Education
University at Albany, SUNY 1972 — 1973
MPA, Public Administration
University at Buffalo 1970 — 1972
BA, Political Science
Jet Midwest, Inc. March 2014 - Present
ACS, Inc. November 2009 - October 2013
Executive Aircraft Sales, Inc. July 2006 - May 2009
Hill Aircraft & Leasing Corporation October 2003 - July 2006
Cessna Finance Corporation May 2000 - October 2003
Farm Credit August 1996 - June 1998
Skills
Negotiation, Customer Relations, Customer Service, Contract Negotiation, Problem Solving, Strategic Planning, Account Management, Team Leadership, Aviation, Microsoft Office, Excel, New Business Development, Sales Support, Contract Negotiations
Education
Kansas State University 1993 — 1996
Bachelor of Science, Finance
NuLogX Inc. September 2009 - Present
ACS, Inc. July 2007 - January 2009
Ministry of Transportation Ontario 1993 - 1995
Education
Georgian College 2002 — 2003
Post Graduate, Research Analysis
Université de Montréal
Masters, Criminology
NetSpend September 2015 - Present
NetSpend April 2014 - Present
NEC America April 2011 - April 2014
ACS, Inc. January 2004 - December 2006
Skills
Microsoft SQL Server, Windows Server, DHCP, Microsoft DNS, Batch Programming, VBScript, Wireless Networking, Remote Desktop, Desktop Application..., Technical Leadership, SQL, Troubleshooting, Software Documentation, Business Analysis, Team Leadership, Testing, Process Improvement
Education
Texas State University 2007 — 2009
B.B.A, Finance
Advance 2000 September 2014 - Present
Advance 2000 July 2014 - September 2014
Inergex February 2012 - July 2014
ACS, Inc. June 2010 - February 2012
Road Runner 2003 - 2010
Adelphia Communications 2003 - 2005
Skills
Troubleshooting, Windows, Active Directory, Visio, Call Centers, Network Administration, VoIP, Process Improvement, VPN, Routers, XP, Cisco Technologies, Windows XP, Windows Server, VMware, Technical Support, DHCP, Operating Systems, Servers, System Administration, System Deployment, TCP/IP
Education
Medaille College 1997 — 2002
Bachelor of Science (BS), Computer Information Systems
VCE, the Virtual Computing Environment Company March 2014 - Present
VCE, the Virtual Computing Environment Company August 2013 - March 2014
VCE, the Virtual Computing Environment Company September 2012 - August 2013
LRS Tech, a division of Long Range Systems October 2011 - September 2012
Ronald Walker Associates II, Inc April 2009 - January 2010
InnerWireless, Inc September 2008 - October 2008
CB Richard Ellis April 2007 - May 2008
CTX Mortgage December 2004 - March 2007
ACS, Inc. August 2001 - August 2004
ACS, Inc August 2001 - August 2004
Skills
Active Directory, Microsoft Exchange, XP, Windows Server, VPN, Windows 7, Technical Support, Blackberry Enterprise..., Troubleshooting, Hardware, Computer Hardware, Group Policy, Networking, Software Documentation, Help Desk Support, Account Management, Windows XP
Education
Johnson & Wales University 1999 — 2001
AAS, Baking and Pastry Arts
REbB August 2013 - February 2015
Government Agency January 2010 - December 2012
ACS, Inc. January 2006 - December 2009
Education
Universidad Interamericana de Puerto Rico 2004 — 2008
Juris Doctor, Law
Universidad Interamericana de Puerto Rico 1996 — 1999
Master's degree, Human Resources Management/Personnel Administration, General
Universidad de Puerto Rico 1989 — 1993
Bachelor of Business Administration (B.B.A.), Marketing
ACS, Inc. January 2008 - Present
Education
Lake Superior State University 1995 — 1998
Bachelor of Arts, History
Carisbrook Technology Services August 2015 - Present
Huntair, Inc. April 2015 - August 2015
LeanPath, Inc. August 2011 - March 2014
ACS, Inc. December 2010 - April 2011
Cardinal Glass Industries April 2008 - June 2009
Skills
Salesforce.com, Technical Support, Software Documentation, Troubleshooting, Networking, Call Centers, Databases, Customer Satisfaction, Access, Customer Experience, Customer Retention
Education
Oregon Institute of Technology 2015 — 2018
Information Technology, Sophmore
Portland Community College 2013 — 2016
Network and System Administration/Administrator
Hood River Valley High School 2003 — 2007