ACS Inc
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ACS Inc Employees
ACS Inc. August 2007 - Present
Pakor Inc October 2006 - August 2007
DSI-Systems Inc August 2004 - September 2006
K&B Engineering January 2002 - August 2004
PEGASUS SATELLITE COMMUNICATIONS January 1995 - January 2002
Space Center Distribution January 1988 - January 1995
POWER-O-PEAT, INC January 1981 - January 1988
Skills
New Business Development, Sales Management, Account Management, Sales Operations, Sales, Negotiation, Marketing Strategy, Strategic Planning, Direct Sales, Selling, B2B, Key Account Management, Customer Service, Marketing, Contract Negotiation, Budgets, Team Building, Forecasting, Management, Leadership, Cross-functional Team..., Business Development, Retail, Pricing, Product Management, Salesforce.com, P&L Management, Cold Calling, Sales Presentations, Manufacturing, Product Development, Sales Process, Product Marketing, Strategic Partnerships, Competitive Analysis, Solution Selling, Trade Shows, Inventory Management, Channel Partners, Income Statement, Lead Generation, Consumer Electronics, Business Planning, Start-ups, Product Launch, CRM, Merchandising, Purchasing, Customer Satisfaction, Wholesale
Education
University of Minnesota-Duluth 1975 — 1978
Bachelor of Arts, Political Science- Major, Psychology - Minor
Iowa State University 1974 — 1975
Hockey
Bluegrass Cellular March 2015 - Present
WorkforceCBT August 2013 - Present
FocusApp Software LLC January 1996 - Present
RecoverCare LLC June 2013 - August 2013
North American Stainless November 2010 - May 2013
Louisville Metro Government June 2009 - July 2009
Republic Bank April 2008 - February 2009
Humana July 2006 - April 2008
ACS Inc 2004 - 2006
Banquet Tables Inc May 1975 - July 2001
Skills
C#, ADO.NET, Windows Services, WCF, ASP.NET, WinForms, Infragistics, jQuery, Mootools, JSON, JavaScript, SQL Server, T-SQL, IIS, MSMQ, Interbase, Firebird, Borland Delphi, VCL, ASP.NET AJAX, Delphi, .NET, AJAX, Visual Studio, XML, HTML, Web Applications, Databases, ASP, Web Services, SQL, Agile, Application Development, Database Design, Stored Procedures, ADO, Software Development, Software Design, Web Development, Object Oriented Design, Subversion, Architecture, Microsoft SQL Server, Business Analysis, Programming, Software Project..., Architectures, Agile Methodologies
Education
LeTourneau University 1973 — 1974
Triple Aught Design September 2015 - Present
ShiftPlanning Inc. May 2015 - Present
ShiftPlanning Inc. September 2014 - May 2015
ShiftPlanning Inc. March 2014 - September 2014
Jawbone April 2013 - February 2014
ACS, Inc 2010 - March 2013
Community Integrated Services May 2010 - September 2010
County of San Mateo January 2001 - June 2003
Skills
Call Center, Customer Service, Administrative..., Communication Skills, Special Education, Data Entry, Customer Satisfaction, Troubleshooting, Technical Support, Call Centers, Software Documentation, Training, Time Management, Telephone Skills, Networking, Teamwork, Administrative..., Microsoft Office, Social Media, Team Leadership, Project Management, Program Management, Sales
Education
Heald College-Concord 2002 — 2003
Some College Work, Computer Technology/Computer Systems Technology
Jefferson High School 1996 — 2000
HS Diploma
Navy Federal Credit Union September 2013 - October 2014
ACS Inc. March 2010 - May 2013
National Action Financial Services 2001 - 2008
Skills
A/R collections, Telephone Skills, Skip Tracing, Team Leadership, Interviews, Employee Training, Staff Development, Quota Achievement, Negotiation, Dispute Resolution, Legal Compliance, Management, Motivated self-starter, Teamwork, Customer Service, Policy, A/R Collections, Leadership, Process Improvement, Risk Management, Team Building, Credit Cards, Call Centers, Credit, Banking, Analysis, Finance, Microsoft Excel, Strategic Planning, Financial Services, Budgets
Education
Niagara County Community College 1997 — 2001
Associate's degree, Human Services, General
NewStart, a NPO Community and Business Development Organization January 2006 - Present
Trustee - Boand Servent to the Devine Family my Creator April 1956 - Present
Tri-Care Agency February 2011 - April 2012
Landmark Education 2006 - 2010
ACS Inc November 2006 - July 2009
Loan Arranger, Affordable Housing and HOME Grant.org February 2001 - January 2008
Safe Haven Foundation, INC 2002 - 2005
Colloidal Mineral Products January 2000 - January 2002
Affordable Housing Network January 1997 - January 1999
Metro News of Dallas Texas 1996 - 1997
Skills
Program Management, Start-ups, Business Networking, Organizational..., Team Building, Leadership Development, Sales, Fundraising, Coaching, Personal Development, Non-profits, Business Planning, Marketing Strategy, Small Business, Entrepreneurship, Management Consulting, Cold Calling, Training, Event Management, Change Management, Customer Service, Public Speaking, Public Relations, Negotiation, Employee Training, Event Planning, Community Development, Selling, Leadership, Contract Negotiation, Business Development, Integrated Marketing, Social Networking, E-commerce, Microsoft Office, Real Estate Transactions, Nonprofits, Time Management, Marketing, Social Media Marketing, Online Marketing, Advertising, Strategy, Workshop Facilitation, Executive Coaching, Management, Business Coaching, Team Leadership, Teaching, Life Coaching
Education
Landmark Education 2001 — 2014
Ontoloagy the study of Bring as in being Human as well as the study of Transformation
Red Rocks Community College 1977 — 1978
Hotel/Motel Management
Colorado National Guard 1975 — 1976
GED, Genural Education
South High School 1971 — 1975
GED, Standard High School
3Pillar Global March 2015 - July 2015
VERISIGN October 2013 - December 2013
NII Holdings, Inc. 2011 - 2013
ACS, Inc August 2005 - January 2007
MCI December 2004 - July 2005
British Telecom February 2001 - December 2004
Teleglobe August 1999 - January 2001
Skills
Sarbanes-Oxley Act, Oracle, SAP, JD Edwards, PeopleSoft, Variance Analysis, Finance, US GAAP, Fixed Assets, General Ledger
Education
Oklahoma State University
Bachelor of Science (B.S.), Mathematics
Allscripts August 2013 - Present
Allscripts October 2009 - July 2013
Eclipsys December 2007 - September 2009
ACS Inc. January 2007 - September 2007
ACS Inc. October 2005 - December 2006
ACS Inc. November 2002 - October 2005
ACS Inc. November 2000 - November 2002
UPMC November 1998 - September 2000
Nova Chemicals 1997 - 1998
Westinghouse Communications Systems March 1994 - August 1994
Skills
Program Management, PMP, Healthcare Information..., Project Management, Business Intelligence, Requirements Analysis, Management, Process Improvement, Healthcare, Testing, EHR, HIPAA, Project Planning, Software Implementation, SDLC, Integration, HL7, Visio, Analysis, Outsourcing, Software Project..., Software Documentation, Vendor Management, Enterprise Architecture, Agile Methodologies, CPOE, Hospitals, Informatics, IT Strategy, Security, IT Management, Sales, Sales Presentations, Sales Operations, Sales Management, Pre-sales, Sales Process
Education
Georgia Institute of Technology 2012 — 2013
Masters of Business Administration
Thomas Edison State College 2000 — 2006
BA
The Johns Hopkins University 1985 — 1987
Pittsburgh Central Catholic High School 1981 — 1985
ACS Inc. September 2010 - May 2012
Apple November 2007 - November 2008
Seismic Computer Management June 2006 - January 2007
CMIT Solutions, Inc. December 2005 - May 2006
Optistreams December 2003 - June 2004
State Center Community College District January 2003 - December 2003
Skills
VMware, Computer Hardware, Active Directory, System Administration, Customer Service, DNS, Servers, Virtualization, Windows 7, Windows Server, DHCP, Disaster Recovery, Operating Systems
Education
Heald College-Fresno 2003 — 2003
Microsoft Windows 2000 Networking Program
Reedley College 2001 — 2002
CISCO Networking Academy
Buchanan High School
Adams Golf April 2013 - November 2014
WNQ, LLC October 2011 - April 2013
ACS, a Xerox Company November 2008 - August 2011
ACS Inc. May 2002 - November 2008
ACS Inc. October 2000 - May 2002
ACS Inc. April 2000 - October 2000
ACS Inc. June 1997 - April 2000
ACS Inc. November 1996 - June 1997
ACS Inc. May 1996 - November 1996
Skills
Employee Relations, Recruiting, Management, Human Resources, Customer Service, Employee Benefits, Leadership, Onboarding, Talent Management, HRIS, Process Improvement, Talent Acquisition
Education
Oklahoma State University
Fashion Merchandising
Tulsa Vo/Tech School
Certification, General Office
Sports Authority May 2013 - September 2013
Sports Authority April 2012 - August 2012
ACS Inc. 2011 - 2011
Skills
Web Development, Graphic Design, Logo Design, Drawing, Web Design, Java, Project Management, Customer Service, Photoshop, Illustrator, Dreamweaver, Flash, Social Media, German, Economics, International Relations, Adventure Travel, Programming, PowerPoint, Microsoft Office, Microsoft Technologies, Social Networking, Customer Satisfaction
Education
The University of Western Ontario 2012 — 2015
Bachelor of Science (BS), Computer Science
Jacobs University Bremen 2011 — 2011
Some College Credit, Economics
Hinsdale Central
Eastside Distilling October 2014 - Present
Shaker and spreadsheet May 2013 - Present
Eastside distilling October 2013 - October 2014
Star Trac February 2014 - July 2014
Logical Position January 2014 - February 2014
Stream Global Services August 2007 - November 2012
Convergys March 2007 - June 2007
Yahoo! September 2006 - February 2007
ACS Inc. June 2004 - August 2006
Encompass Teleservices November 2002 - February 2004
Skills
Call Centers, Technical Support, CRM, Microsoft Office, Time Management, Customer Service, Workforce Management, Call Center Development, Customer Experience, Customer Satisfaction, Troubleshooting, Networking, Microsoft Excel, Windows 7, Customer Support, Help Desk Support, Sales, Accounting, Computer Hardware, Windows XP, Performance Management, Management, Software Installation, Training, Operations Management, Data Entry, System Administration, Soft Skills, Access, Hardware Support, Hardware, Citrix, Team Management, Team Leadership, Telemarketing, Distillation, Bottling, Fermentation, Warehouse Management, Cocktails, Infusions
Education
Portland State University 2013 — 2016
Business Administration, Accounting, Senior
Portland Community College 2013 — 2014
Associate's Degree, Business/Accounting, 3.2
ACS-Inc March 2008 - Present
Xerox 2008 - 2015
Xerox 2008 - 2015
DTNA November 2007 - February 2008
Axiom Group June 2007 - September 2007
Freightliner September 2006 - June 2007
Ecos Consulting (contracted to) July 2006 - August 2006
PG&E August 2004 - March 2006
Skills
Management, SAP, Databases, Access, Project Planning, Visual Basic, Program Management, Software Development, Change Management, Visio, SDLC, Research, PowerPoint, Data Analysis, Leadership, Project Management, Outlook, Leadership Development, Requirements Analysis, Business Analysis, Budgets, VBA, SQL, Microsoft Excel, Microsoft Office, Agile Methodologies, Microsoft Word, Testing, Software Project..., Time Management, Requirements Gathering, Team Leadership, Software Documentation, SharePoint, Process Improvement, Quality Assurance, Analysis, MS Project, Business Process..., Business Process, Windows
Education
Principia College 1992 — 1996
Bachelor of Science (BS), Environmental Science
GSA Heating Operations and Transmission Division January 2009 - Present
ACS Inc June 2006 - December 2008
Skills
Process Improvement, Program Management, Project Management, Project Planning, Energy, MS Project, Microsoft Office, Engineering
Education
Management Concepts 2011 — 2012
Masters Certificate in Project Management, Project Management
The George Washington University 2004 — 2006
Master's degree, Engineering/Industrial Management
Northern Virginia Community College
Associate of Arts (AA), Marketing
Universidad de America - Colombia
Bachelor of Applied Science (BASc), Chemical Engineering
Safeway July 2013 - Present
Comcast November 2012 - July 2013
Currently Looking For Full, Part Time or Contract Work July 2012 - November 2012
None March 2011 - July 2012
The News Tribune and the Olympian September 2007 - March 2011
ACS Inc. September 1996 - April 2007
Olympic Auto Glass October 1994 - January 1995
American Security And Protection April 1992 - November 1994
Larry's Market August 1991 - March 1992
Allen's Crystal August 1989 - January 1990
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Oracle Application..., Avaya, Rockwell, Advertising, Mactive, DTI, Kronos Timekeeping, Call Center, Sales Management, Customer Service, Ad Perfect, Aspect, Operations Management, Newspaper, Cold Calling, Inbound Marketing, Outbound Marketing, Call Centers, Telecommunications
Education
Highline College 2011 — 2011
GED
Puyallup Senior High School 1989 — 1990
GED, General Studies, 11th
Alpac Elementary School
General Studies
Olympic Junior High School
General Studies
Cameron October 2014 - Present
Cameron August 2013 - October 2014
ACS Inc. April 2012 - August 2013
D&D Transporation/BSM January 2008 - April 2012
PPG Architectural Coatings August 2006 - January 2008
Alcon Laboratories, Inc. February 2001 - August 2006
Qualcomm January 1994 - September 1999
Skills
Team Building, Strategic Planning, Public Speaking, Risk Management, Supervisory Skills, Policy, Negotiation, Coaching, Customer Service, Organizational..., Process Improvement, Administration, Auditing, Microsoft Office, Leadership Development, Employee Relations, Change Management, Contract Management, Teaching, Engineering, Risk Assessment, Performance Management, Manufacturing, Research, Continuous Improvement, Insurance, Employee Engagement, Inspection, Lean Manufacturing, Workers Compensation, Ergonomics, ISO 14001, Root Cause Analysis, ISO, Compliance, Problem Solving, Permitting, Market Planning, Health, Budgeting, Customer Relations, Investigations, Compensation, Writing, Benefits, Production, Quality Systems, Project Planning, Budgets, Software Documentation
Education
University of Redlands 1997 — 1999
Master's degree, Business Administration and Management, General, 3.5
University of Redlands 1997 — 1999
Masters of Art, Management/HR
National University
BBA, Business/Engineering
Rentler, LLC December 2011 - Present
Stockamp & Associates November 2010 - December 2011
Willamette Dental May 2009 - November 2010
Louisiana Pacific Corporation July 2007 - July 2008
ACS, Inc May 2000 - July 2007
Skills
T-SQL, .NET, jQuery, C#, ASP.NET MVC, Silverlight, SQL, HTML, Microsoft Office, WCF, Microsoft SQL Server, Entity Framework, AngularJS, Knockout, CSS
Education
University of Phoenix, Hillsboro, OR 2002 — 2005
Bachelor of Science, Information Technology
Portland Community College 1997 — 2000
Associates of Applied Science, Software Engineering
Harvard University September 2014 - Present
ABC Spanish in Motion January 2011 - August 2014
OurStage January 2014 - July 2014
OurStage January 2012 - January 2014
ACS Inc. June 2009 - January 2012
ABC Spanish In Motion January 2009 - January 2012
Bayer Corporation – Diagnostic Division September 2002 - November 2004
Repromedix Corporation February 2002 - August 2002
New England Aquarium July 2001 - February 2002
Worth Magazine November 2000 - January 2001
Skills
Content Management, Translation, Social Media, Blogging, Wordpress, IBM Content Manager, New Media, Customer Service, Strategic Planning, Content Strategy, Creative Writing, Teaching, HTML, Entertainment, Google Analytics, Social Media Measurement, Basecamp, Pixelmator, TextMate, OTRS help desk software, WordPress, User Experience, Marketing, Social Media Marketing, Facebook, Writing
Education
University of Massachusetts Boston 1998 — 2001
Bachelor of Science, Double Major (Biology / Anthropology)
Massachusetts Bay Community College 1997 — 1997
Associate of Science (AS), Marine Biotechnology
Instituto Tecnológico y de Estudios Superiores de Monterrey 1993 — 1994
Bachelor of Engineering, Biochemical Engineering and Marine Resources
ITESM Morelos 1989 — 1992
High school diploma, Science
KONE June 2007 - Present
RDD June 2005 - June 2007
ACS Inc. March 2003 - June 2005
Skills
MS Project, Project Engineering, Contract Management, Change Management, SAP, Procurement, Continuous Improvement, Manufacturing, Management, Project Management, Purchasing, Process Improvement, Project Planning, Documentation, Engineering, Six Sigma, Operations Management, Lean Manufacturing, Contract Negotiation, Accounts Receivable, Accounts Payable, Client Billing, Permit Applications
Education
Montana State University-Bozeman 1996 — 1999
Bachelor of Science (B.S.), Sociology
Pennsylvania State University-Penn State Abington 1994 — 1996
A Place for Mom August 2015 - Present
A Place for Mom August 2013 - August 2015
A Place for Mom September 2012 - August 2013
PetSmart September 2011 - September 2012
ACS Inc. March 2011 - September 2011
Victoria's Secret September 2009 - March 2011
PetSmart January 2008 - September 2009
Red Robin November 2006 - January 2008
jcpenney June 2005 - November 2006
Skills
Onboarding, Outlook, Training, Customer Service, Microsoft Excel, Apparel, Broadcast, Food & Beverage, Journalism, Microsoft Office, Microsoft Word, Promotions, Restaurants, Management, Sales, Time Management, Employee Training, CRM, Troubleshooting, Administration, PowerPoint
Education
Green River Community College 2005 — 2007
Santander Consumer USA Inc. March 2010 - Present
HSBC July 2008 - March 2010
ACS Inc. December 2007 - July 2008
Skills
Sales, Account Management, Customer Service, Sales, Account..., Call Centers, Customer Satisfaction, Leadership, Management, Sales Management, Team Building, Training, Customer Retention, Team Leadership, Process Improvement, Business Development
Education
Texas Woman's University 2011 — 2013
MHSM, Health Systems Management
Kwame Nkrumah' University of Science and Technology, Kumasi 2002 — 2006
Bachelor of Arts (BA), Social Sciences
Wells Fargo June 2014 - Present
Wells Fargo July 2013 - Present
Wells Fargo December 2011 - July 2013
Wells Fargo Bank October 2010 - January 2012
Wells Fargo Bank May 2010 - October 2010
Wells Fargo Bank October 2006 - December 2006
Wells Fargo Bank September 2003 - December 2004
Wells Fargo Bank May 2001 - September 2003
ACS, Inc July 2000 - May 2001
Skills
Risk Assessment, Enterprise Risk..., Operational Risk..., Information Security..., Information Security..., Information Security, Requirements Analysis, Disaster Recovery, Vendor Management, Security, Business Continuity, Operational Risk, Project Management, Business Continuity..., Computer Security, Policy, Process Improvement, SharePoint, IT Strategy, Risk Management, Governance, Change Management, Consulting
Education
Northern State University 1994 — 2000
BA and BS, Psychology and Sociology/Human Services
Northern State University 1994 — 2000
Bachelor of Arts, Sociology/Human Services
ACS, Inc March 2008 - Present
Affiliated Computer Services 2008 - Present
ACS, Inc 2003 - March 2008
Lockheed Martin/ACS 1999 - 2003
Nike 1994 - 1999
Skills
Security, Network Security, Security Clearance, Information Security, Vulnerability Assessment, CISSP, ITIL, Information Security..., Data Center, Disaster Recovery, Governance, Vendor Management, IPS, Active Directory, Firewalls, Vulnerability Management, System Deployment, Management, IT Operations, Incident Management, Virtualization, Computer Security, PCI DSS, McAfee, Security Engineering, VMware, Project Management, Enterprise Architecture, IT Strategy, Servers, Network Architecture, Penetration Testing, Windows Server, IT Management, Business Continuity, Security Audits, Information Technology, TCP/IP, Networking, Microsoft Exchange, Integration, Identity Management, IDS, Infrastructure, Security Architecture..., Application Security, SIEM, Intrusion Detection, Encryption, Cisco Technologies
Education
Portland Community College 1980 — 1982
Associate of Applied Science, Computer Software Engineering
Sandoz August 2015 - Present
Sanofi April 2013 - August 2015
Sanofi April 2012 - April 2013
UBM Global Trade May 2011 - April 2012
PJR FARMS LLC August 2010 - January 2011
Axon Solutions Inc January 2007 - June 2009
BMS January 2006 - January 2007
ACS Inc February 2003 - February 2006
Skills
Analysis, Project Management, Management, SAP, Process Improvement, Training, Leadership, Team Leadership, Financial Analysis, Logistics, Quality Assurance, Microsoft Excel, Customer Service, Recruiting, Supply Chain, Customer Satisfaction, Business Analysis, Cross-functional Team..., CRM, Strategy, Change Management, Accounts Payable, Teamwork, Accounts Receivable, Operations Management
Education
Saint Peter's University 2005 — 2007
Master of Business Administration (M.B.A.), FInance and Marketing
MBA
Master of Business Administration (M.B.A.), Finance, General
Rutgers, The State University of New Jersey-Newark
Fannie Mae June 2013 - July 2015
Citigroup April 2008 - June 2013
ACS Inc. August 2006 - April 2008
Citigroup January 2005 - August 2006
Bertholon-Rowland Corp July 1999 - September 2004
Citibank, NA July 1991 - July 1999
SEER Technologies 1990 - 1991
Credit Suiss First Boston 1987 - 1990
Citibank Investment Bank 1985 - 1987
Informatics General / TAPS Division 1983 - 1985
Skills
Program Management, Software Development, SDLC, Cross-functional Team..., Vendor Management, PMO, Business Analysis, Project Management, Software Project..., Management, Process Improvement, Product Management, PMP, Project Portfolio..., Requirements Analysis, IT Strategy, Quality Assurance, Data Center, IT Management, Enterprise Architecture, Risk Management, Databases, Requirements Gathering, Business Process, Business Process..., Integration, Business Requirements, Resource Management, Outsourcing, Change Management, Application Development, Agile Methodologies, CRM, Visio, Governance, SharePoint, Business Intelligence, IT Service Management, Business Process..., MS Project, Project Delivery, ITIL, Agile Project Management, Business Transformation, Management Consulting, Offshoring, Solution Architecture, Architecture, Process Engineering, Microsoft Office
Education
New York University
BA, Psychobiology
Washington-Tyrrell County EMS January 2014 - Present
Care First Medical Transport July 2013 - January 2014
Currently Unemployed September 2011 - July 2013
ACS Inc September 2011 - September 2011
Express Employment Professionals March 2011 - March 2011
Teletech At Home Inc October 2010 - November 2010
Teletech Services Inc July 2010 - September 2010
Affiliated Computer Systems November 2009 - January 2010
Williamston Family Fare April 2009 - June 2009
H&R Block December 2008 - April 2009
Skills
Technical Support, Training, Computer Repair, Troubleshooting, Windows 7, Computer Hardware, iPhone, XP, Software Installation, Help Desk Support, Windows, Active Directory, Software Documentation, Network Administration, Windows Server, Printers, Laptops, Windows XP Pro, Computer Maintenance, Windows Vista, System Administration, Microsoft Office 2007, Hardware, Operating Systems, Networking, Customer Service, Microsoft Excel, Microsoft Word, Data Entry, Microsoft Office, Sales, Windows XP
Education
Lenoir Community College 2012 — 2013
Emergency Medical Technology/Technician (EMT Intermediate)
Lenoir Community College 2012 — 2012
Emergency Medical Technician
New Horizons Computer Learning Center 2009 — 2009
Comptia A+ Certification, Computer support
ITT Technical Institute 2002 — 2005
AAS IT, Computer Networking Systems
IBM August 2012 - Present
US Bank March 2007 - August 2012
ACS, Inc December 2004 - February 2007
Southwest Washington Medical Center December 2000 - December 2004
Infotec 1988 - 1990
Skills
Unix, Servers, Operating Systems, Hardware, Technical Support, Solaris, HP, Disaster Recovery, Testing, Enterprise Software, AIX, System Deployment, System Administration, VMware, Unix Shell Scripting, Autosys, High Availability, Troubleshooting, Systems Analysis, Software Engineering, Software Documentation, System Architecture, Apache, Microsoft SQL Server, HP-UX, Maximo, Perl, Powershell, Solaris 8/9/10, Analytics, OS X, Computer Security, Redhat, Oracle SQL, Systems Engineering, HP Openview, Workload Automation, Technical Documentation, Compliance Testing, Mac OS X, Automation, Samba, Windows Server 2008, Data Conversion, JAWS, WebSphere Application..., Technical Training, Software Deployment, Windows Server 2012, Managed File Transfer
Education
University of Phoenix 2003 — 2006
Master, Computer Information Systems, Graduated with honors
Portland State University 1984 — 1988
Bachelor, Computer Science
First Call Resolution, LLC June 2012 - October 2013
ACS, Inc December 2008 - November 2009
Hycroft Resources and Development, Inc/American Staffing June 2007 - July 2008
Walmart SuperCenter April 2007 - June 2007
Cross Country Automotive Services March 2006 - March 2007
Cross Country Automotive Services December 2005 - March 2006
Cross Country Automotive Services June 2003 - December 2005
Cross Country Automotive Services April 2002 - June 2003
AOL October 2001 - March 2002
Muscolino Inventory Service September 1993 - September 2001
Skills
Call Center, Customer Service, Customer Satisfaction, Outlook, Data Entry, Microsoft Office, Troubleshooting, Software Documentation, Microsoft Excel, Process Improvement, Team Leadership, Access, Process Scheduler, Microsoft Word, PowerPoint, Fax, Spreadsheets, Invoicing, Management, Sales, Technical Support, Analysis, Windows 7, Quality Assurance, Accounts Payable, Customer Experience, Time Management, Team Building, Data Analysis, Visio, Program Management, Administrative..., Coaching, Employee Relations, Computer Hardware, Telephone Skills, Databases, Training, Teamwork, Call Centers, Lotus Notes, System Administration, Windows, Employee Training, Account Management, Inventory Management, Supervisory Skills, Leadership, Inventory Control, Healthcare
Education
Pima Community College 1990 — 1991
associate's degree; doctorate, criminology/psychology; criminal or forensic psychology
Arizona College of Medical And Dental Careers 1982 — 1983
No Degree, Criminology/Psychology
Tucson Job Corps 1980 — 1981
Certificate of Completion, Surgical Technology
Ultimate Software March 2012 - Present
ACS Inc. November 2011 - March 2012
Cognizant Technology Solutions September 2010 - March 2012
wipro techonologies December 2008 - August 2010
Wipro Technologies June 2006 - November 2008
Skills
Informatica B2B, Teradata, Informatica, ETL, Unix Shell Scripting, SQL, DB2/SQL, Business Intelligence, Web Services, Datastage, Oracle, PL/SQL, Requirements Analysis, Data Modeling, SDLC, Data Warehousing, DB2, Informatica...
Education
Acharya Nagarjuna University, 2002 — 2006
Bachelor of Technology, Electronics& Communications Engineering
Koneru Lakshmaiah College of Engineering 2002 — 2006
B.Tech, Electronics &Communications
Clark College August 2012 - November 2012
Clark College January 2011 - August 2012
Self-Employed September 2010 - June 2012
ACS Inc August 2009 - October 2009
Commonwealth Utilities Corporation July 2002 - July 2007
Skills
PowerPoint, Microsoft Excel, Research, Microsoft Word, Outlook, Training, Data Entry, Budgets, Time Management, Customer Service
Education
Kaplan University 2014 — 2016
Master of Business Administration (MBA), Business Administration and Management, General
University of Phoenix 2002 — 2005
BS, Business Administration
Northern Marianas College 1999 — 2002
AAS, Accounting/Business Management
InfraScience LLC August 2011 - Present
4thSource January 2011 - August 2011
ACS inc May 2005 - November 2010
Affiliated Computer Services May 2005 - November 2010
Philips Medical Systems February 2003 - May 2005
Entex 1995 - 2000
Skills
SDLC, Outsourcing, ITIL, Project Management, Software Project..., IT Service Management, Program Management, IT Strategy, Business Process..., Business Analysis, Service Delivery, Management, PMO, PMP, Vendor Management, Strategy, SharePoint, Team Leadership, IT Management, Business Intelligence, Project Portfolio..., Integration, Enterprise Architecture, Networking, Disaster Recovery, IT Operations, Professional Services, IT Outsourcing, Data Center, Infrastructure, Requirements Analysis, Enterprise Software, Cloud Computing, MS Project, Pre-sales, Visio, Microsoft Project
Education
Miami University 1985 — 1990
B. S., Business Management
Xerox Services October 2014 - Present
Xerox October 2011 - September 2014
ACS/Xerox 2008 - June 2010
ACS Inc May 2006 - June 2008
Verizon Business 2005 - 2006
MCI 1998 - 2005
MCI 1989 - 1998
ROLM 1985 - 1989
Peat Marwick 1980 - 1985
Skills
Strategy, Business Development, BPO, Mergers, Corporate Finance, P&L Management, Management, Restructuring, Enterprise Software, Telecommunications, Mergers & Acquisitions, Outsourcing, Solution Selling, Consulting, IT Strategy, Vendor Management, Business Strategy, Business Process..., Program Management, Management Consulting, Government, Executive Management, Strategic Partnerships, Finance, Leadership, Professional Services, Process Improvement, IT Service Management, Business Analysis, Auditing, Change Management, Cloud Computing, Cross-functional Team..., Strategic Planning, Start-ups, CRM, Financial Analysis, Business Process, Business Transformation, Business Intelligence, Integration, Governance, SaaS, Risk Management, PMO, PMP, Project Portfolio..., ERP, IT Outsourcing, IT Management
Education
University of Pennsylvania - The Wharton School 1994 — 1996
MBA, Business
George Mason University 1976 — 1980
BS, Accounting
Go Daddy.com June 2008 - Present
ACS Inc May 2007 - May 2008
ACS, Inc May 2005 - April 2007
KBH Chartered Accountants January 2004 - December 2004
Skills
Financial Analysis, Financial Reporting, Budgeting, Process Improvement, Project Coordination, Financial Modeling, Modeling, Microsoft Excel
Education
University of Alberta 2001 — 2003
B Comm, Finance and Accounting
MacEwan University 2000 — 2001
CrossView Inc. June 2010 - Present
ACS Inc January 2006 - June 2010
ACS June 2005 - June 2010
ACS, Inc. September 2005 - September 2006
MeadWestvaco 2002 - 2005
MeadWestvaco Corporation 2002 - 2005
Mebane Packaging a MeadWestvaco Corporation January 2000 - January 2002
Westvaco 1995 - 2002
Westvaco Corporation January 1995 - January 2000
Grand Valley State University January 1985 - January 1995
Skills
AIX, IIS, Apache, Websphere, Unix, Linux, Windows, Troubleshooting, Software Documentation, Networking, Cisco Technologies, HTML, Network Administration, Computer Hardware, MS Project, Web Servers, Novell Netware, Help Desk Support, Microsoft Office, HP, DNS, WebSphere Application..., Windows Server, Integration, User Experience, Databases, Servers, Hardware, VMware, Active Directory, Web Application Design, WAN, DB2, Directory Services, System Administration, Operating Systems, WebSphere Portal, Software Installation, Customer Service, SQL, Virtualization, Disaster Recovery, ITIL
Education
Grand Valley State University 1982 — 1985
Bachelor's degree, Information Technology
Grand Valley State University 1981 — 1983
Bachelor of Science, Information Technology
Muskegon Community College 1978 — 1980
Associates of Arts
Comcast May 2014 - Present
Affinion Group April 2012 - March 2014
Affinion Group October 2011 - April 2012
ACS, Inc December 2010 - March 2011
Skills
Direct Marketing, Email Marketing, Marketing, Call Centers, Customer Service, Digital Marketing, Direct Mail, Advertising, Online Advertising, Marketing Strategy, Account Management, Integrated Marketing, Marketing Communications, Social Media, Social Media Marketing
Education
Middle Tennessee State University 2004 — 2010
Bachelor's degree, Public Relations, Advertising, and Applied Communication
Covington High School 2000 — 2004
Yahoo! May 2009 - Present
Kaneva April 2007 - April 2009
Insight 2005 - 2007
DataScan 2003 - 2005
ACS Inc 2001 - 2003
PricewaterhouseCoopers March 1997 - 2001
Skills
Product Management, Program Management, Information Technology, Leadership, Networking, Projects, CISSP, Security Operations, Agile Methodologies, Cloud Computing, Gamification, Mobile Devices, Mobile Applications, Poker, Security, Data Center, SaaS, Cross-functional Team..., Software Development, Testing, Project Management, Databases, Management, Information Security, PMP, Consulting
Education
Kennesaw State University 2001 — 2003
MBA, Information Technology
State University of New York College at Brockport 1992 — 1996
BS, Liberal Arts, Computer Science
Navitaire LLC - An Accenture Company May 2015 - Present
Orbitz Worldwide January 2005 - May 2015
Orbitz Worldwide January 2005 - January 2012
ACS-INC January 2001 - January 2005
Skills
Sabre, E-commerce, Airlines, Worldspan, Apollo GDS, Shares, Hotels, Six Sigma, ARC Functions, Refunds, Fulfillment Services, Debit Memos, Chargebacks, Fraud, Fraud Detection, Online Fraud, Credit Card Fraud, Airline Reservations, Airline Ticketing, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Visio, SnagIt, RightNow, E-Learning, E-learning Modules, Learning Management..., Instructor-led Training, Hands-on Training, On the Job Training, International Business, Team Management, Off-shore Project..., Technical Writing, Training Manuals, Training Material, Project Planning, Project Delivery, Online Travel, JIRA, Wiki Markup, Customer Service, Global Customer Service, Global Operations, Process Improvement, Business Process, Training, Travel Technology
Education
Minnesota State University 1998 — 2002
Bachelors degree, International Business; International Business
Minnesota State University, Mankato 1998 — 2002
International Business, Management, International Business, Cum Laude
Aston Educational Group September 2014 - January 2015
TD December 2012 - August 2014
TD May 2011 - November 2012
TD April 2009 - May 2011
ACS Inc. November 2008 - February 2009
Shaw University July 2007 - July 2008
Hospira Inc September 2006 - April 2007
Food Lion February 2003 - September 2006
Skills
Computers, Management, Customer Service, Organizational, Lotus Notes, Outlook, Community Outreach, Community Development, Community Service, Personal Development, Workshop Facilitator, Microsoft Office, Recruiting, Administrative..., Time Management, Grant Writing, Office Management, Leadership, Microsoft Word, Team Building, Problem Solving, Typing, Coaching, Marketing, International..., Intercultural..., Intercultural Skills, Intercultural Awareness, Intercultural Education, Intercultural Relations, Intercultural Training, International Relations, International Training, Office Administration, Administrative Work, Calendar Planning, Executive..., Executive Calendar..., Training, Public Speaking, Public Relations, Event Management, Budgets, Workshop Facilitation, Project Management, Research, Teamwork
Education
Royal Roads University 2010 — 2012
Master of Arts (MA), International and Intercultural Communication
North Carolina State University 2008 — 2009
N/A, Sustainability Studies
Wake Technical Community College 2007 — 2007
Certificate, Phlebotomy Technician/Phlebotomist
Shaw University 2002 — 2005
Bachelor of Science (BSc), Biology, General
AirWatch May 2012 - Present
CDC Software January 2008 - June 2012
MSI-INTL December 2006 - April 2008
ACS - Inc August 2007 - January 2008
Merial 2007 - 2007
Dewrell Sacks 2003 - 2007
Marshalls 2001 - 2007
Skills
Excel, Access, PowerPoint, Visio, Adobe Acrobat, SharePoint, Changepoint, Word, Outlook, Microsoft Office, Employee Relations, HR Policies, HRIS, Performance Management, Employment Law, Onboarding, Benefits Administration, English, Russian, Immigration, Compensation, Photoshop, Orientation, Talent Management, HR Strategy, Benefits, Customer Service, FMLA, Research, Payroll, Customer Relations, Interviewing, Hiring, Employee Benefits, Workers Compensation, Job Descriptions, Documentation, Applicant Tracking..., PeopleSoft, Talent Acquisition, Recruitment/Retention, Full-cycle Recruiting, Workforce Planning, Legal Compliance, New Hire Orientation, Policy, Background Checks, Screening, Benefit Administration, Performance Appraisal
Education
Kennesaw State University 2012 — 2012
SHRM Learning System, PHR
Georgia State University - J. Mack Robinson College of Business 2003 — 2007
Bachelors, Management
Dewberry October 2006 - Present
ACS Inc. December 2004 - September 2006
Skills
HTML 5, CSS3, JavaScript Libraries, JavaScript, ActionScript, Photoshop, Flash, Dreamweaver, Wordpress, SharePoint, Adobe Creative Suite, After Effects, Animation, CSS, Graphics, Graphic Design, WordPress, HTML, Editing
Education
George Mason University 2001 — 2004
Bachelor of Arts (BA), Multimedia and Internet Studies
Xerox September 2014 - Present
Xerox Business Services June 2011 - Present
ACS, a Xerox Company January 2007 - July 2011
ACS Inc January 2003 - January 2007
Motorola June 1999 - February 2003
Education
Illinois Institute of Technology 1998 — 1999
MS, Computer Science
University of Hyderabad 1994 — 1996
MS, Sciences
Visa March 2014 - Present
Brady Corporation September 2013 - March 2014
Collaborative Solutions, LLC September 2012 - September 2013
W.W. Grainger November 2008 - October 2012
ACS Inc September 2006 - November 2008
Hewitt September 1997 - 2007
Skills
HRIS, HCM, HR Solutions, HRM, Workday, SharePoint, Project Management, Employee Benefits, SDLC, Leadership, Performance Management, Personnel Management, Requirements Gathering, Process Improvement, Human Resources, Business Analysis, Management, Business Process
Education
Loyola University of Chicago - Graduate School of Business 2009 — 2012
MBA, Human Resources Management and Services
Other 1995 — 1997
Pacific Pulmonary Services March 2013 - Present
Pacific Pulmonary Services September 2012 - February 2013
Pacific Pulmonary Services August 2012 - September 2012
Pacific Pulmonary Services June 2011 - July 2012
Kentucky State University January 2006 - May 2010
ACS Inc March 2007 - December 2009
Skills
Access, PowerPoint, Critical Thinking, Excel, Customer Service, Research, Planning, Data Analysis, Scheduling, Call Center, Workforce Management, Data Entry, Statistics, Microsoft Office, Customer Relations, Policy, Writing, Problem Solving, Analysis, Forecasting, Process Improvement, Troubleshooting, Policy Analysis, Call Centers, Process Scheduler, Budgets, Coaching, Healthcare, Interviews, Leadership, Management, Microsoft Excel, Project Planning, Team Leadership, Teamwork, Time Management, Training, Employee Training, Team Building
Education
Kentucky State University 2003 — 2011
BSc and BA, Biology and Liberal Studies (Honors)
Cognizant Technology Solutions May 2012 - Present
Cognizant Technology Solutions June 2010 - April 2012
Hexaware Technologies June 2004 - June 2010
ACS, Inc March 2006 - December 2008
Skills
EJB, Weblogic, Servlets, PL/SQL, JDBC, Hibernate, Java Enterprise Edition, Spring, JSP, Oracle, Requirements Analysis, Microsoft SQL Server, XSLT, XML, .NET, Unix, Informatica, UML, Eclipse
Education
PSG College of Technology 2000 — 2004
BE, Computer Science
SBOA
consultant March 2014 - Present
independent consultant March 2014 - Present
TEKsystems June 2013 - March 2014
TEK Systems April 2011 - December 2011
ARTECH March 2010 - November 2010
Fidelity National Information Services January 2007 - December 2009
Fidelity Investments January 2007 - December 2009
ACS, Inc November 2003 - May 2006
Blue Cross Blue Shield of Kansas August 1999 - October 2003
n/a January 1996 - August 1999
Skills
Capacity Management, SAS, MXG, Capacity Planning, MVS, BMC Patrol, TSO, CICS, Disaster Recovery, JCL, Unix, DB2, AIX, Solaris, z/OS, Data Center, Databases, Performance Tuning, Operating Systems, OS/390, IMS DB/DC, Omegamon, IBM Mainframe, ITIL, Enterprise Architecture, Mainframe, Enterprise Software, IT Service Management, Storage
Education
North Central College 1969 — 1973
BA, Psychology/Elementary Education
Independent Consultant June 2010 - Present
ACS Inc. 1997 - 2009
ACS Healthcare Solutions 1993 - 1996
Quadramed (formerly Compucare Inc.) Hoag Memorial Hospital, Newport Beach, CA (1989-1993) Rady Chil 1983 - 1993
Skills
PMO, SDLC, Project Planning, Program Management, IT Management, Requirements Analysis
Education
Southern Illinois University, Carbondale 2009 — 2010
BS, Education: Workforce Education & Development
Riverside City College
AS, Information Systems
Aloft Hotels August 2015 - Present
SCL Health June 2013 - Present
Statline November 2009 - May 2013
ACS, inc October 2003 - February 2009
MCI 1980 - 1985
Skills
Process Improvement, Management, Microsoft SQL Server, Project Management, Leadership, Business Analysis, Program Management, SQL, Business Development, Team Leadership
Education
Metropolitan State University of Denver 2005 — 2010
Human Services, General
The Home Depot April 2015 - Present
Beachbody August 2014 - Present
ACS Inc October 2007 - December 2010
Timberland Animal Clinic Inc August 2005 - February 2007
Skills
Event Planning, Editorial Consulting, Wellness Coaching, Geocaching, Gardening, Receptionist Duties, Document Drafting, Google Apps, Google Maps
Education
Mt. Hood Community College 2001 — 2006
3.6 GPA
Reynolds High School 1998 — 1999
Metro Nashville Public Schools 2010 - 2015
ACS, Inc 2008 - 2010
West Corporation 2006 - 2008
Skills
Teaching, Public Speaking, Research, Microsoft Office, Customer Service, Direct Sales, Sales
Education
Oakwood College 2003 — 2008
Bachelor of Science (B.S.), Psychology, 3.0/4.0
InfraGard Houston June 2013 - September 2015
Cameron August 2010 - July 2011
ACS May 2008 - August 2010
ACS Inc December 2007 - August 2010
ACS Inc July 2007 - December 2007
Temple Theatre Company June 2006 - June 2007
North Carolina Wesleyan College August 2005 - May 2006
H.C. Peck and Associates March 2004 - November 2004
Reliant Energy Wholesale May 2001 - January 2004
The Alley Theatre August 2000 - May 2001
Skills
Security Architecture..., Network Security, Budget Management, Staff Management, Splunk, Ethical Hacker, Penetration Testing, Digital Forensics, Active Directory, Group Policy, Troubleshooting, DHCP, Metasploit, Technical Support, Servers, Software Installation, Routers, Hardware, VMware, Disaster Recovery, Network Administration, System Administration, Analysis, VPN, Switches, Blackberry Enterprise..., Windows 7, System Deployment, Computer Hardware, Printers, Laptops, Windows Server, Desktop Support, Antivirus, Citrix, Virtualization, Cisco Firewall Security, Juniper, WAN, Windows, Operating Systems, HP, Workstations, TCP/IP, IIS, Xen, Deployment, Computer Security, Networking, Cisco Technologies
Education
University of Southern Mississippi 1995 — 1998
Master's of Fine Arts, Theatre-Directing
Marshall University 1990 — 1995
Bachelor of Fine Arts, Directing and Performing Theatre
Temple University 1990 — 1991
Theatre
Allstate Insurance Agency June 2015 - Present
Self-employed March 2011 - Present
Home/Hospice Care March 2011 - February 2015
ACS, Inc July 2006 - March 2011
2004-2006 October 2004 - July 2006
Smoke Tree Apartments April 2002 - April 2003
Applebee's January 1998 - January 2001
Petco January 1997 - January 1999
Skills
Call Center, Software Documentation, Outlook, Customer Service, Data Entry, Microsoft Office 2007, Business Analysis, Troubleshooting, Jewelry Design, Handmade Jewelry, Costume Design, Sewing, Personal Shopping, Time Management, Management, Call Centers, Leadership, Windows, Microsoft Word, Process Improvement, Microsoft Office, Microsoft Excel, Event Planning
Education
Mesa Community College 2003 — 2007
AA, Music/Anthropology
Phoenix College 1991 — 1995
music
Access Management Services LLC November 2013 - Present
Access Management Services LLC May 2008 - November 2013
ACS Inc. May 2005 - May 2008
Dish Network August 1997 - October 2004
Skills
HIPAA, Data Entry, Customer Service, Access, Healthcare, Call Centers, Outlook, Community Outreach, Leadership, Process Scheduler, Team Building, Troubleshooting
Education
Regis University 2010 — 2014
Business Administration and Management, General
Metropolitan State College of Denver 2007 — 2010
PwC July 2014 - Present
Xerox Business Services December 2008 - May 2014
US Army February 2013 - April 2014
Army National Guard January 2012 - February 2013
US Army 2010 - 2011
ACS Inc. January 2007 - December 2008
Service Zone / ClientLogic / Sitel 2000 - 2007
Skills
Program Management, Leadership Development, Operations Management, New Site Implementation, Account Management, Operational Efficiency, Change Management, Microsoft Office, Outsourcing, Quality Assurance, Disaster Preparedness, Training, Call Center, Problem Solving, Customer Satisfaction, Business Development, Call Centers, CRM, Troubleshooting, Telecommunications, Team Building, Workforce Management, Performance Management, Customer Experience, Employee Relations, Coaching, Leadership, Management, Recruiting, Vendor Management, Process Improvement, Project Management, Continuous Improvement, Budgets, Start-ups, Data Analysis, Cross-functional Team..., Team Leadership, Business Process..., Team Management, Customer Service, Analysis, Project Planning, Software Documentation, Business Analysis
Education
University of Oklahoma 1994 — 1997
Bachelor of Science, Zoology
Georgetown University 2013 — 2013
Project Management
Plexus Worldwide June 2013 - Present
Acs inc August 2011 - August 2012
Skills
Customer Service, Microsoft Office, Microsoft Excel, Team Building, Sales, Microsoft Word, Strategic Planning, Sales Management, PowerPoint, Public Speaking, New Business Development, Social Media, Management, Marketing, Marketing Strategy, Coaching, Negotiation, Account Management, Customer Satisfaction, Team Leadership
Education
Oklahoma State University
Associate of Science (AS), Nursing Science
Right Choice Solutions February 2012 - Present
Raleigh-Durham Airport Authority May 2006 - Present
Aflac, Inc September 2011 - January 2012
Raleigh-Durham Airport Authority July 2009 - December 2009
ACS, Inc October 2005 - April 2006
FJC Security Services, Inc October 2001 - September 2005
Skills
Pianist, Management, Recruiting, Microsoft Excel, Microsoft Word, Training, Access, Microsoft Office, Customer Service, Strategic Planning, Program Management, PowerPoint, Quality Assurance, Employee Relations, Process Improvement, Business Strategy, Business Development, Leadership
Education
North Carolina Central University 2007 — 2011
Bachelors of Business Administration, Management
State University of New York 2001 — 2003
Aviation Administration
RP Broadcasting May 2008 - Present
Hub City Radio February 2000 - February 2008
ACS, Inc September 1997 - January 2000
Skills
Public Relations, Public Speaking, Radio Broadcasting, Radio Producing, Adobe Audition, Radio Host, Voice Over, Voice Acting, Radio Promotions, Emcee, Music Scheduling, Audio Post Production, AudioVault, Voicing, On-air Announcing, On-air Experience, Radio Announcing, Music, Sound Editing, Radio Advertising, Voiceovers
Education
Northern State University
Music Teacher Education
Allied Solutions LLC January 2010 - Present
ACS, Inc September 2008 - January 2010
Skills
Customer Service, Process Improvement, Microsoft Office, Microsoft Excel, Microsoft Word, Leadership, Team Building, PowerPoint, Event Management, Project Management, Quality Assurance, Communication, Data Analysis, Business Intelligence, Training
Education
Luther College 2000 — 2004
Bachelor of Arts (B.A.), Communications and Music
Bell Techlogix February 2011 - Present
Bright House Networks January 2007 - February 2011
City Wide Paving, Inc September 2006 - December 2006
ACS, Inc November 2005 - September 2006
Indiana Bureau of Motor Vehicles April 2005 - October 2005
JEH / Eagle Supply, Inc October 2003 - May 2004
Skills
Call Center, Software Documentation, Call Centers, Training, Troubleshooting, Sales, Telecommunications, Accounts Receivable, Process Scheduler, Accounts Payable, Customer Service, Networking
Education
Ivy Tech Community College 1994 — 1996
Accounting
South Vermillion High School US
Ivy Tech State College US
Associate Degree, Accounting
Nike March 2015 - Present
Nike March 2015 - Present
UTi Worldwide November 2013 - March 2015
Smarsh February 2013 - November 2013
Adaptu, LLC. January 2010 - February 2013
Standard Insurance Company November 2007 - January 2010
US Bank May 2004 - October 2007
North-West Pacific Group, Inc April 2003 - October 2003
ACS Inc. January 2003 - March 2003
myHealthBank October 2002 - January 2003
Education
Malaviya National Institute of Technology 1987 — 2002
B.E., Electronics & Communication Engineering
St. Lawrence High School, Calcutta,India 1975 — 1987
High School
The Catalysis Group November 2005 - Present
DNSO 1997 - Present
Prudential Northwest Properties 2006 - 2010
Affiliated Computer Solutions, Inc. 2005 - 2006
ACS Inc. November 2004 - November 2005
BSA 1997 - 2005
NCO Group 2001 - November 2004
RMH Teleservices 2002 - 2004
Equal Net Corp 1994 - 1997
AT&T 1982 - 1994
Skills
Real Estate, Residential, Selling, Business Planning, Residential Homes, Sales Presentations, Real Estate Transactions, Short Sales, Management, Strategy, Team Building, Leadership, Sellers, First Time Home Buyers, Investment Properties, Contract Negotiation, Investors, Sales, Foreclosures, Marketing, Negotiation, Relocation, REO, Single Family Homes
Education
Southern Methodist University 1979 — 1982
MFA, Public Relations
Purdue University 1971 — 1975
BS, Radio and TV and Speed Education
Fidelity Investments February 2012 - Present
Atos Origin February 2007 - February 2012
ACS Inc September 2005 - February 2007
Atos Origin January 2000 - September 2005
Sabre Holdings 1998 - January 2000
CSAV Norasia April 1994 - June 1998
DEC March 1990 - November 1993
ORG Systems December 1987 - June 1990
Skills
Unix, Data Center, Virtualization, ITIL, Solution Architecture, Disaster Recovery, AIX, Integration, IT Management, Storage, Cloud Computing, Vendor Management, Chef development, Hadoop administration
Education
Hewlett packard 2001 — 2005
Certification, HPUX, LVM
Sun Microsystems 1994 — 1995
Certification, Solaris administration, performance tuning.
National Institute of Technology Warangal 1983 — 1987
B.Tech, Electrical and Electronics engineering
Symantec corporation
Veritas HA suite, Veritas clustering (VCS)
The Kemtah Group, Inc. January 2015 - Present
The Kemtah Group, Inc. April 2013 - December 2014
The Kemtah Group, Inc. October 2012 - April 2013
The Kemtah Group, Inc June 2010 - October 2012
The Kemtah Group, Inc. May 2010 - June 2010
The Kemtah Group, Inc. January 2010 - May 2010
The Kemtah Group, Inc. August 2007 - January 2010
The Kemtah Group, Inc. November 2009 - December 2009
The Kemtah Group, Inc. November 2003 - August 2006
ACS Inc October 2002 - October 2003
Skills
Team Building, Performance Metrics, Analysis, Strategic Planning, ITIL, Troubleshooting, Process Improvement, SharePoint, Computer Hardware, IT Service Management, Windows 7, Software Documentation, InfoPath Forms, Technical Support, Security, Networking, HTML, Management, Project Management, Software Project..., Leadership, Service Delivery, Training
Education
ITIL Boot Camp
Certification, ITIL 3 Foundations Certified
New Mexico State University
Skill Path
Training I took while at National Lab
U.S. Navy
Freightliner August 2015 — Present
Retail Imaging Management August 2009 — July 2010
Retail Imaging Management August 2009 — July 2010
Northwest Staffing Resources April 2007 — August 2009
Providence Health & Services July 2006 — March 2007
T-Mobile August 2005 — March 2006
Hollywood Video Entertainment February 2005 — July 2005
ACS Inc. December 2003 — March 2005
State of Oregon August 2001 — May 2002
Skills
Training, Troubleshooting, Operations Management, Technical Support, Software Installation, Project Management, Corporate Development, IT Hardware and..., Team Building, Technical Recruiting, Microsoft Office, HIPAA, International Project..., Business Analysis..., Technical Leadership, Biology, Astrophysics, Hiring Employees, Mentoring New Hires, Budgets
Education
Portland State University 2013 — 2016
Bachelor in Science w/ Minor in Space and Planetary Sciences, Space and Planetary Sciences
Mt. Hood Community College 2010 — 2013
Associate of General Studies(A.G.S.), PGE- General Studies
Mt. Hood Community College 2009 — 2013
Associate of Science (A.S.), LME - Medicine (pre-prof)
Detroit Country Day School January 2015 - Present
Detroit Country Day School December 2010 - Present
Detroit Sting Lacrosse Club April 2012 - Present
Risse Brother's School Uniforms January 2012 - March 2013
Target August 2009 - December 2010
ACS Inc July 2008 - April 2009
Best Buy December 2007 - July 2008
Best Buy August 2006 - December 2007
Saint Martin's University September 2004 - August 2006
Skills
Customer Service, Security, Public Speaking, Management, Coaching, Training, Physical Security, Access Control, Fire Protection, Event Security, IP CCTV, Emergency Management, Emergency Services, Educational Technology, Performing Arts, Computer Hardware, Computer Security, Environmental Compliance, Chemical Safety, Private Schools, Private Security, Chauffer, Bio Waste Disposal, Fire Safety, Fire Alarm, Investigation, Crime Prevention, Interrogation, Surveillance, Team Building, Microsoft Office, Leadership, Nonprofits
Education
Saint Martin's University 2004 — 2008
Psychology, Sociology & Cultural Anthropology
Pacific Lutheran University
Bachelor of Science (BS), Military Science
Blanchet Catholic High School 1999 — 2004
High School Diploma
Kofile Solutions Inc June 2010 - Present
Safeguard Solutions LLC April 2009 - July 2010
ACS Inc. July 2007 - April 2009
ACS January 2000 - July 2007
Carter Burgess October 1999 - January 2000
Texas Forest Service October 1998 - October 1999
Skills
Business Process..., Outsourcing, Strategy, Management, Process Improvement, Data Center, ITIL, Leadership, Business Process, Product Management, Project Management, Telecommunications, Software Documentation, Change Management, Operations Management, CRM, Start-ups, Business Development, Team Management, Analysis, Strategic Planning, Vendor Management, Budgets, Team Building, Team Leadership, IT Management, Networking, IT Strategy, Customer Service, Microsoft Excel, Integration, Program Management
Education
Crosswind Project Managment Inc. 2006 — 2006
PMP, Project Management
Texas A&M University 1996 — 1999
BA, Philosophy
Midwestern State University 1991 — 1996
Computer Science
SSM Health Care June 2007 - Present
ACS Inc. June 2006 - June 2007
IUPUI School of Medicine November 2005 - May 2006
NetNITCO 1998 - 2000
Skills
Troubleshooting, EHR, EMR, Epic Systems, Windows Server, Linux, Healthcare Information..., Unix, System Administration, Active Directory, Servers
Education
St. Louis Community College 2010 — 2011
Associate's Degree, Network Engineering
Indiana University-Purdue University at Indianapolis 2000 — 2002
ACS Inc February 2011 - Present
Insight Enterprise (contractor) 2009 - September 2010
MGM Grand 2007 - 2008
Tek Systems September 1998 - December 2006
Siemens 2004 - 2005
Inca Computers October 1998 - December 1999
Skills
Linux, Hardware, Networking, Data Center, Project Management, PMP, Project Planning, Troubleshooting, Team Leadership, Risk Management, Vendor Management, Testing, Integration, Visio, Program Management, Technical Support, Process Improvement, Servers, IT Service Management, Software Documentation, Strategic Planning, PMO, Management, Infrastructure, Business Analysis, IT Management, ITIL, Disaster Recovery
Education
Ohio University 1991 — 1993
Pomeroy December 2014 - Present
Pomeroy March 2006 - December 2014
ACS, Inc September 2005 - March 2006
Ingram Micro Logistics June 1990 - February 2005
Ingram Micro 1990 - 2005
Education
Marist College 1982 — 1986
Bachelor of Arts (BA), Computer Science
Bottomline Technologies April 2013 - Present
Bottomline Technologies April 2012 - April 2013
Bottomline Technologies November 2011 - April 2012
Intelliworks August 2008 - November 2011
SciQuest September 2007 - August 2008
ACS, Inc September 2006 - August 2007
ACS, Inc August 2004 - September 2006
ACS, Inc May 2001 - August 2004
Red Hat 1999 - 2000
Skills
Project Management, Program Management, Cross-functional Team..., CRM, Software Documentation, Integration, Management, Strategy, Business Process, SaaS, Leadership, Training, Change Management, PMP, Project Planning, Risk Management, Product Development, Strategic Planning, Business Analysis, Process Improvement
Education
Western Carolina University 2002 — 2004
MPM, Project Management
Hollins University 1994 — 1997
BA, International Studies
Kansai Gaidai University 1995 — 1995
Japanese Studies
Ace Hardware Inc. July 2007 - Present
Affiliated Computer Services (ACS) 2004 - 2007
ACS Inc. 2004 - 2007
McDonald's Corporation/ACS Inc. 1986 - 2004
McDonald's Corporation 1986 - 2004
Education
Northern Illinois University 1981 — 1986
MS, Computer Science
Information Services Group (formerly TPI) June 2005 - Present
ACS, Inc 1997 - 2005
Skills
Outsourcing, BPO, Offshoring, Vendor Management, IT Outsourcing, IT Strategy, Management Consulting, Governance, CRM, IT Service Management, SaaS, Business Transformation, Enterprise Software, Cloud Computing, Business Process..., Consulting, Professional Services
Education
Louisiana Tech University 1984 — 1989
PHS
Extended Stay Hotels October 2006 - Present
Extended Stay Hotels Inc September 2006 - Present
ACS Inc March 2009 - May 2009
DECI Inc October 2007 - February 2009
DECI Inc September 2006 - October 2007
Bridgestone/Firestone Inc April 2003 - January 2006
Durham Public School January 2003 - June 2003
Education
North Carolina Central University
BACHELOR OF BUSINESS ADMINISTRATION, MARKETING
Macy's Systems and Technology August 2013 - Present
Macy's Systems and Technology September 2008 - August 2013
ACS, INC August 2005 - August 2008
Affiliated Computer Services (ACS) 2005 - 2008
Skills
AIX, Performance Tuning, Databases, Database Administration, z/OS, DB2, SDLC, Data Analysis, Information Architecture, Oracle SQL Developer, Embarcadero, Data Management, Database Design, Enterprise Data Modeling, Data Mapping, Data Modeling, IBM AIX, Requirements Analysis, Business Analysis
Education
Georgia State University - J. Mack Robinson College of Business 1991 — 1994
LK Consulting March 2010 - Present
Marsh March 2011 - December 2011
Breakthrough Concepts, Inc February 2002 - February 2010
ING 2007 - 2008
ACS, Inc 2003 - 2005
Mellon/ACS 2002 - 2003
JP Morgan Chase 1998 - 2002
JPMorgan Chase November 1991 - 2002
LoBue Associates 1984 - 1991
LoBue Associates 1983 - 1991
Skills
Program Management, Change Management, Strategy, Organizational..., Leadership, Financial Services, Team Leadership, Team Building, Risk Management, Business Analysis, Banking, Business Process..., Portfolio Management, Outsourcing, Management, Mergers & Acquisitions, Consulting, Management Consulting, Vendor Management, Process Improvement, Strategic Planning, Project Management
Education
Hofstra University 1979 — 1981
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
ACS-INC Senior Principal ConsultantOracleSeptember 1997 - July 2002
Education
Roosevelt University 1986 — 1988
IBM - Global Business Services April 2014 - Present
IBM - Global Process Services December 2010 - Present
ACS Inc. a Xerox Company November 2009 - December 2010
ACS-Inc December 2008 - November 2009
EDS January 1996 - December 2008
Skills
Change Management, Outsourcing, Business Process..., Business Process..., Business Process, Project Management, Leadership, Human Resources, CRM, Service Delivery, Shared Services, Team Building, Vendor Management, Business Transformation, Project Planning, Payroll, BPO, Performance Management, Process Improvement, Program Management, Business Analysis, Management, Consulting
Education
Kent State University 1974 — 1978
Xerox March 2014 - Present
Xerox Services November 2011 - Present
ACS Inc. 2000 - 2011
Skills
Outsourcing, Business Process..., BPO, Vendor Management, Change Management, Operations Management, Program Management, Service Delivery, Business Analysis, Management, Project Management, Accounts Payable &..., Expense Reduction, T&E, Strategic Planning, Fixed Assets, KPI Dashboards, Business Transformation
Education
Phoenix College
Shipley Energy May 2013 - Present
Dentsply 2012 - 2012
Hewlett-Packard 2008 - 2011
Total Digital Engineering 2000 - 2001
acs inc 1999 - 2000
Romac International 1998 - 1999
CDSI 1997 - 1998
Source Services 1996 - 1997
Triton Services 1995 - 1996
Cost Management Systems 1994 - 1995
Skills
Database Design, HTML, Microsoft SQL Server, MySQL, Python, Django, CSS, Visual Basic, Delphi, PHP, Agile Methodologies, Software Development, SSIS, Software Engineering, Java, COBOL, Data Analysis, SQL, Data Modeling, Django Rest Framework, JavaScript, jQuery, Stored Procedures, Object-oriented..., OpenERP, Celery, Databases, XML
Education
Pennsylvania State University-Penn State York 2011 — 2013
Information systems and technology, 3.37 GPA
Jeannie Kate O'Conor, LLC July 2009 - Present
ACS, Inc 2009 - 2010
Education
Notre Dame of Maryland University 1995 — 1998
MLS, French, Philosophy, Literature
Ecole superieure de commerce, Nantes; Institut Touraine 1991 — 1992
graduate, French, linguistics
University of Arizona
Central Parking System April 2006 - Present
ACS August 2005 - Present
ACS Inc August 2005 - Present
Central Parking System April 2006 - December 2008
ACS Inc August 2005 - March 2006
Sprint Inc October 1999 - January 2005
Sprint September 1999 - January 2005
Sprint, Inc January 1999 - January 2005
JPMorgan Chase February 1998 - August 1999
JPMorgan Chase January 1998 - January 1999
Skills
Vendor Management, Technical Recruiting, Talent Acquisition, Applicant Tracking..., Sourcing, Recruiting, Process Improvement, Business Analysis, SDLC, Quality Assurance, SharePoint, Project Management, Testing, Human Resources, Software Project..., Integration, Visio, Contract Recruitment
Education
Iowa State University 1984 — 1988
Iowa State University
BS, Computer Science
Avery Dennison Reflective Solutions September 2013 - Present
Avery Dennison January 2013 - September 2013
RR Donnelley January 2007 - January 2013
CAREMARK April 2006 - December 2006
ACS Inc 2005 - 2005
Skills
Recruiting, Onboarding, Performance Management, HRIS, Human Resources, Personnel Management, Employee Relations, Management
Education
Keller Graduate School of Management of DeVry University 2002 — 2004
Masters, Human Resources
Mangalore University 1993 — 1997
BS, Computer Science
Freddie Mac June 2014 - Present
Xerox June 2013 - June 2014
Xerox January 2012 - June 2013
ACS, a Xerox Company January 2010 - December 2011
ACS Inc. February 2006 - December 2009
Trammell Crow Company October 2003 - February 2006
Skills
Financial Analysis, Financial Reporting, Accounting, Managerial Finance, Forecasting, Financial Modeling, Financial Accounting, Accounts Receivable, Process Improvement, Budgets, Accounts Payable, Microsoft Excel, Analysis, General Ledger, Strategic Planning, Corporate Finance, Business Process..., Operations Management, Auditing, Brand Equity, Finance, Management, Leadership, Access, Sarbanes-Oxley Act, Business Analysis
Education
University of Maryland - Robert H. Smith School of Business 2009 — 2012
MBA, Marketing and Strategy
George Mason University 2001 — 2003
BS, Economics
University of Virginia 1998 — 2001
Homestyle Furniture & Gifts March 2011 - Present
United Way of Metropolitan Dallas, Inc. October 2008 - March 2011
TWL Knowledge Group 2004 - 2008
ACS Inc. 1989 - 1995
Skills
Nonprofits, Leadership, Microsoft Excel, Analysis, Accounting, Payroll, Financial Analysis, Budgets, Tax, Financial Reporting, Cash Flow, Forecasting, Strategic Planning
Education
The University of Texas at Dallas 1982 — 1987
New Mexico State University 1977 — 1980
Accounting
Tohatchi Area of Opportunity and Services, Inc August 2012 - Present
Tohatchi Area of Operations and Services, Inc June 2012 - November 2012
ACS, Inc June 2007 - October 2009
Skills
Teaching, Microsoft Office, Public Speaking, Microsoft Excel, PowerPoint, Research, Microsoft Word, Curriculum Design, English, Coaching
Education
Mesa Community College 2006 — 2008
Cognizant Technology Solutions August 2013 - Present
ACS a Xerox Company January 2007 - July 2013
Xerox January 2007 - July 2013
Affiliated Computer Services 2008 - March 2012
ACS January 2007 - March 2012
ACS-inc 2007 - 2008
First Health 2004 - 2006
Coventry Health Care 2004 - 2006
Skills
Healthcare Information..., Software Project..., PMP, HIPAA, Vendor Management, Integration, Business Analysis, Requirements Analysis, SharePoint, Process Improvement, Systems Analysis, Business Process..., Requirements Gathering, Enterprise Architecture, SDLC
Education
Kansas State University 1971 — 1975
BS, Biology
Kansas State University 1971 — 1975
Bachelor of Science (BS)
Xand June 2010 - Present
ACS, Inc June 2002 - June 2009
Ingersoll Rand January 1987 - June 2002
Burns Computer Services March 1982 - January 1987
Cabot Corporation January 1977 - March 1982
Lafayette College March 1975 - November 1977
Skills
Troubleshooting, Cisco, VPN, IT Operations, Telecommunications, Cisco Technologies, Integration, Windows
Education
Muhlenberg College 2000 — 2003
B.S., Information Technology
Northampton Community College 1974 — 1976
A.A.S, Information Technology
New Horizons 2009 — 2010
2W Technologies January 2013 - Present
GE Healthcare January 2012 - December 2012
Argonne National Laboratory, US Dept of Energy - Energy Systems Division January 2010 - January 2012
ACS, Inc February 2006 - July 2009
Mortgage Company August 2003 - May 2006
Harley-Davidson Motor Company May 2002 - August 2003
Harley-Davidson Motor Company January 2001 - May 2002
Harley Davidson Motor Company July 1996 - January 2001
AutoResearch Laboratories January 1994 - January 1996
Skills
Engineering, Cross-functional Team..., Product Development, Testing, Project Management, Project Planning, Project Engineering, Leadership, Engineering Management, Strategy, Continuous Improvement, Team Building, Management, Analysis, R&D, Mechanical Engineering, Data Acquisition, Instrumentation, Automotive, Data Analysis
Education
University of Wisconsin-Madison - School of Business 2007 — 2012
Masters Certificate in Project Management
Marquette University 1999 — 2001
Saint Louis University 1988 — 1993
Bachelor of Science, Aerospace Engineering
Bank of America August 2012 - Present
Bank of America April 2012 - August 2012
Lowe's Home Improvement July 2011 - April 2012
Bank of America June 2006 - June 2011
Citi May 2005 - June 2006
ACS, Inc February 2003 - May 2005
Motorola June 2000 - February 2003
Skills
OBIEE, Java, JavaScript, User Acceptance Testing, Business Intelligence, Documentation, Requirements Analysis, Visio, SQL, Databases, Business Analysis, SDLC, Visual Basic, Data Analysis, Requirements Gathering, VBScript, Oracle SQL, Waterfall, Business Requirements, VBA, Unix, Essbase, Access, Analytics, Quality Center, MS Project, Troubleshooting, BI Publisher, Dashboards, SQL Server Management..., Microsoft SQL Server, SSIS, SSRS, Software Documentation, Business Process, Dashboard, Data Modeling, Business Intelligence...
Education
Harper College 1999 — 2002
Associates, Microcomputers in Business, Programming
University of Wisconsin-Madison 1986 — 1990
BS, Psychology
BASF November 2010 - Present
ACS, a Xerox Company February 2010 - November 2010
ACS, Inc November 2006 - February 2010
Mellon HR&IS / ACS, Inc November 2004 - October 2006
Target Corporation August 2003 - July 2004
Hazen Paper Company May 2002 - August 2002
Merrill Lynch June 2001 - August 2001
Skills
Human Resources, PeopleSoft, Interviews, Employee Relations, Customer Service, Training, Process Improvement, Performance Management, Vendor Management, Microsoft Office, SAP HR
Education
Northeastern University 2012 — 2014
Master of Business Administration (M.B.A.)
Northeastern University 2012 — 2014
Master's Degree, Finance
Isenberg School of Management, UMass Amherst 1999 — 2003
BBA, Management
January 2013 - Present
PetSmart April 2008 - December 2012
PetSmart, Inc April 2008 - December 2012
Prudential Relocation April 2006 - April 2008
Prudential Financial April 2006 - April 2008
Prudential Real Estate and Relocation 2006 - 2008
ACS, Inc April 2005 - April 2006
ACS, a Xerox Company 2005 - 2006
Intuit December 2002 - December 2004
Intuit 2002 - 2004
Skills
Needs Analysis, Instructional Design, Facilitator, Learning Evaluation, Coaching, E-learning, Consulting, Employee Training, Training, E-Learning, Blended Learning, Instructor-led Training, Change Management, Leadership, Management
Education
Nova Southeastern University 1991 — 1993
Ph..D., Adult Ed - Training & Development
Norwich University 1987 — 1989
M.A., Human Resources Development
Nova Southeastern University
Ed.D, Adult Education; Training & Development
Seton Hill College
B.A, History
Vermont College, Norwich University
M.A, Human Resources Development; Change, Management, Communications
Brookfield GRS April 2013 - Present
Paragon Relocation July 2010 - April 2013
ACS Inc June 1998 - April 2009
ACS/Motorola June 1998 - April 2009
ACS Global Assignment Center January 1998 - January 2009
2005Delta Airlines 2007 - 2008
Moskal, Barbara 2004 - 2005
Motorola February 1996 - June 1998
Motorola Mobile Devices November 1993 - February 1996
Skills
Organizational..., Expatriate Management, Deferred Compensation, Employee Benefits, Relocation, Policy, Vendor Management, Payroll, Management, Global Mobility
Education
Roosevelt University 1995 — 1998
Bachelor, Business Administration (Human Resources)
State Farm January 2014 - Present
Wyndham Worldwide January 2013 - January 2014
ACS Inc June 2010 - January 2013
South Hill Mall September 2008 - January 2010
Skills
Retail, Customer Satisfaction, Strategic Planning, Customer Service, Negotiation, Team Building, Event Management, Team Leadership
Education
Highline College 2002 — 2005
AAS, Business
Information Services Group October 2012 - Present
Staples March 2010 - September 2012
Greenville Technical College November 2007 - February 2009
Denny's Restaurants Inc. March 2006 - April 2007
Denny's Restaurants. Inc. November 2004 - March 2006
ACS, Inc February 2003 - November 2004
Denny's Restaurants, Inc. August 2002 - February 2003
Implementation Specialists For Healthcare (ISH) September 2001 - August 2002
El Pollo Loco February 2000 - September 2001
Advantica Restaurant Group (Denny's, Inc) February 1997 - February 2000
Education
Wilmington University 1995 — 1996
MBA, Business
Lander University 1981 — 1985
BS, Accounting
Stefanini US March 2012 - January 2013
ACS, Inc May 2009 - March 2012
Kimball International, Shared Services July 1990 - April 2008
Skills
Active Directory, Budgets, Computer Hardware, Oracle, Process Improvement, Procurement, Software Development, Software Documentation, Software Project..., Testing, Vendor Management, Business Analysis, Hardware, SharePoint, BMC Remedy, Visio
Education
Ivy Tech Community College-Southeast 1980 — 1981
Business/Office Automation/Technology/Data Entry
Indiana University-Southeast 1980 — 1980
Computer Science
ACS Inc February 2009 - August 2009
SI International, Inc 2007 - 2008
Sun Microsystems 2006 - 2006
Verizon 2000 - 2006
SAIC 1995 - 2000
Computer Associates 1991 - 1992
Education
Marine Corps University, Command and Staff College 2013 — 2014
Master of Science (MS), Military Studies, NA
George Mason University 2003 — 2004
MS, Technology Management
George Mason University 1984 — 1991
BS, Public Administration
Unisys March 2014 - Present
Xerox February 2006 - November 2012
ACS Inc. November 1998 - February 2006
Bank of America formerly Fleet Bank August 1978 - November 1998
Skills
Process Improvement, Operations Management, Call Center, Team Building, Workforce Management, Strategic Planning, Outsourcing, Vendor Management, Change Management, Customer Service, Team Leadership, Forecasting, Budgets, Project Management, Income Statement, Call Centers, Leadership
Education
Mohawk Valley Community College 1977 — 1978
Business
Loblaw Companies Limited June 2010 - September 2014
ACS Inc. April 2008 - January 2009
Hopewell Distributions Services Inc. October 2003 - April 2008
Exel August 1998 - October 2003
Kuehne + Nagel July 1988 - August 1998
Skills
Accounts Receivable, Accounts Payable, Account Reconciliation, Accruals, Financial Analysis, Financial Reporting, Managerial Finance, SAP, Analysis, Software Documentation, Negotiation, Management, Leadership, Training, Budgets, Supply Chain Management, 3PL, Inventory Management
Education
Humber College 2009 — 2010
1st year complete, Computer Programming
Peak Performance (Management Training) 2005 — 2005
Certificate, Management Training
Radical - CAST (Supply Chain Modeling Software) 2002 — 2002
Certificate, CAST Level 1
Cognos (Impromptu) 2001 — 2001
Certificate, Impromptu - Report Building 7.0
Exel 2000 — 2000
Certificate, LEADS Training
GECO 1999 — 1999
Certificate, Microsoft Excel Levels 1 & 2
Humber College 2008 — 2008
Certificate, Adult Education (Teaching Effectiveness)
Turner Fenton Night School 1997 — 1998
OSSGD, High School Diploma
Kuehne & Nagel Distribution Inc. 1988 — 1998
Certificate, Variety of in house training
Exchange Solutions Inc. April 2010 - Present
ACS Inc. February 2006 - February 2010
Skills
Java, .NET, Oracle, Microsoft SQL Server, SharePoint, Alfresco, PostgreSQL, AngularJS, KnockoutJS, jQuery, Tapestry, Resin, Glassfish, Scrum, Agile Methodologies
Education
Nanjing University of Aeronautics and Astronautics
Bachelor's Degree, Computer Science
Clarke North America Inc. November 2013 - June 2014
Kellor Logistic Solutions Inc. February 2010 - March 2013
ACS Inc 2007 - 2009
Copperweld Canada Inc. 2001 - 2003
Sunworthy Wallcoverings 1986 - 2000
Imperial Home Decor Group 1986 - 2000
Skills
Logistics, Transportation..., Transportation, 3PL, LTL, Warehousing, Truckload, Continuous Improvement, Container, Trucking, Freight Forwarding, Air Freight, Customs Regulations, Logistics Management, Dispatching, FTL, Ocean
Education
Etobicoke Collegiate Institute
Humber College
Office Procedures and Dicta Typist
Smith & Nephew Orthopaedics May 2014 - Present
Smith & Nephew, Inc December 2009 - May 2014
ACS, Inc October 2008 - November 2009
SITEL Corporation September 2005 - August 2008
Cingular Wireless/AT&T Wireless August 2003 - September 2005
Suncom/AT&T Wireless December 2001 - August 2003
Harrah’s Teleservices Center July 1999 - June 2001
Skills
SAP, Customer Service, Data Entry, Data Analysis, Outlook, Microsoft Office, Account Management, Payroll, Inventory Management, CRM, DOS, Troubleshooting, Fax, Copying, Internet, Software Installation, Sales Management, Problem Solving, Microsoft Excel, E-Learning, Key Performance..., Leadership, Microsoft Word, Strategic Planning, Pricing, Quality Assurance, Quality Auditing, Recruiting, Training, Teamwork, Telecommunications, Answering Telephones, Oracle Reports, Statistical Reporting, 10 Key, Microsoft Office 2003, Office 2010, Microsoft Office 2007, Workforce Management, Call Center, Remote Monitoring, Coaching, Performance Management, Training Facilitation, PowerPoint, Team Management
Education
Park University Online 2010 — 2014
Bachelor of Science, Management; Human Resource Management
LeMoyne-Owen College 1999 — 2003
Bachelor of Science, Business Administration; Management
Scotiabank June 2015 - Present
Capgemini January 2009 - June 2015
Capgemini January 2011 - December 2012
Capgemini January 2009 - December 2010
ACS Inc 2007 - 2009
Pepsi Bottling Group 2005 - 2007
MATCOR Metal Fabrication 2004 - 2005
Skills
Change Management, Strategy, Procurement, Data Analysis, Project Management, Team Building, Operations Management, Source to Pay, Procure-to-Pay, Management Consulting, Iso 9000, Cost Allocation, Application..., Total Cost of Ownership, Sales Management, Commodity Risk..., Service Level Agreements, ARC/ RRC, Business Process Mapping, Leadership Development, IT Management, Outsourcing, Multi-channel Marketing, ERP, Financial Modeling, Process Improvement, SRM, Digital Transformation, Innovation, Demand Management, Coaching, Mentoring, SAP, CRM, Training, Analysis, Consulting, Business Process..., Management, Forecasting, SAP ERP
Education
Ryerson University
Honours Bachelor of Commerce, Business Management/ Human Resources
Niagara College
Advanced Technical Diploma, Operations Management
Beacon Partners November 2011 - Present
ACS Healthcare Solutions, A Xerox Company June 2005 - September 2011
ACS, Inc 2005 - September 2011
Skills
Project Management, EMR, Ambulatory, Process Improvement, PMP, Healthcare, Program Management, Software Documentation, Healthcare Information..., Integration, Business Analysis, Home Care, Healthcare Consulting, Visio, EHR, HIPAA, Management Consulting, HL7, SDLC, Epic Systems, CPOE, Software Implementation, Revenue Cycle, Health Information..., Informatics, SharePoint, Healthcare Management, Business Process..., IT Strategy, Vendor Management, Practice Management, ICD-10, Cerner, Physicians, Systems Analysis, Healthcare Industry, Hospitals, Consulting, Health Information..., Revenue Cycle Management, Performance Improvement, Meditech, Ambulatory Care, Change Management, Software Project..., Business Intelligence
Education
Indiana Wesleyan University 2000 — 2002
BS, Management
ACS Inc. January 2010 - Present
Horiba ATS January 2006 - December 2009
Interautomation 1994 - 2005
Skills
Engineering Management, PLC, Engineering, Testing, Integration, Project Management, Commissioning, Management, Automation, Instrumentation, Continuous Improvement, Manufacturing, Lean Manufacturing, Process Control, Systems Engineering, MS Project, Product Development
Education
Mohawk College 1984 — 1987
Chemical Engineering
Pathways June 2015 - Present
Heart Cruises, LLC April 2015 - Present
Empowerment Flex Marketing February 2014 - January 2015
WorldVentures June 2008 - May 2013
Purple Communications September 2009 - April 2010
Birnbaum Interpreting Services February 2009 - September 2009
Sorenson Communications October 2007 - November 2008
MHN July 2006 - November 2008
ACS, Inc May 2005 - June 2006
River Ranch Radiology December 2004 - March 2005
Skills
Customer Service, Event Planning, Team Building, Leadership, Social Media, Public Relations, Data Entry, Social Media Marketing, Marketing, Team Leadership, Coaching, Community Outreach, System Administration, Research
Education
University of Phoenix 2013 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General
The University of Dallas 2011 — 2011
Master, Business Administration
University of Phoenix 2003 — 2006
Bachelor, Business Administration; of E-Business
Los Angeles Pierce College 1991 — 1994
Associate Degree, General Studies
Capgemini February 2014 - Present
The Principal Consulting July 2013 - February 2014
Hult International Business School August 2012 - July 2013
Capgemini July 2010 - August 2012
ACS INC August 2009 - July 2010
L&T INFOTECH LTD October 2008 - July 2009
TATA CONSULTANCY SERVICES LTD June 2005 - October 2008
Skills
SAP BPC, BI-IP, Strategic Enterprise..., IP, SEM, SAP BW, SAP SRM, SAP ERP, ABAP, SAP, Business Intelligence, Requirements Gathering, Data Migration, ITIL, SAP R/3, SAP BI, Business Transformation, Data Warehousing, SAP Implementation, Business Objects, Business Process, ERP, Master Data Management, Requirements Analysis, BPCS, ETL
Education
Hult International Business School 2012 — 2013
MBA
Biju Patnaik Technical University 2000 — 2004
Bachelor of Engineering, E&C
Kendriya Vidyalaya 1997 — 1999
ACS Inc January 2006 - June 2008
2006 Youth Angle February 2003 - December 2006
Education
Grand Canyon University 2009 — 2013
Lancaster High School
High School Diploma
University of North Texas
Greenriver Community College February 2010 - Present
ACS, Inc April 2008 - October 2008
College of the Marshall Islands January 2006 - October 2007
Skills
Active Directory, Windows XP, Windows Server, Networking, Microsoft Word, Access, PowerPoint, HTML, Outlook, Windows 7
Education
Green River Community College 2009 — 2010
College of the Marshall Islands
AS Degree, Business Administration & Computer Science; 2005
Crawford Broadcasting: WYCA-Rejoice102.3 fm, WSRB-SOUL106.3 fm, WPWX-POWER92.3 fm 2012 - Present
National Processing Company 2008 - 2009
ACS, Inc 2003 - 2006
AMS Direct 1999 - 2001
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Management, Administration, Customer Service, Accounts Receivable, Computer Network..., Communication
Education
Purdue University Calumet 2011 — 2015
Bachelor's Degree, Communication and Media Studies
Community Information Technology Center (CITC)
Certification: CCNA (Cisco Certified Network Associate), Computer Science
VCE, the Virtual Computing Environment Company March 2014 - Present
VCE, the Virtual Computing Environment Company August 2013 - March 2014
VCE, the Virtual Computing Environment Company September 2012 - August 2013
LRS Tech, a division of Long Range Systems October 2011 - September 2012
Ronald Walker Associates II, Inc April 2009 - January 2010
InnerWireless, Inc September 2008 - October 2008
CB Richard Ellis April 2007 - May 2008
CTX Mortgage December 2004 - March 2007
ACS, Inc. August 2001 - August 2004
ACS, Inc August 2001 - August 2004
Skills
Active Directory, Microsoft Exchange, XP, Windows Server, VPN, Windows 7, Technical Support, Blackberry Enterprise..., Troubleshooting, Hardware, Computer Hardware, Group Policy, Networking, Software Documentation, Help Desk Support, Account Management, Windows XP
Education
Johnson & Wales University 1999 — 2001
AAS, Baking and Pastry Arts
Xerox State Healthcare LLC November 2008 - June 2014
Arapahoe County Department of Human Services November 2007 - September 2008
ACS, Inc November 2002 - September 2007
ACS, Inc, via Today's Staffing April 2002 - November 2002
Colorado Department of Public Health and January 1998 - September 1999
University of Colorado September 1995 - June 1997
Skills
Writing, Editing, Creative Writing, Proofreading, Creativity, Humor, Microsoft Word, Microsoft Excel, Critical Thinking, MMIS, Medicaid, Technical Writing, Technical Documentation, SharePoint, Content Management, Healthcare Information..., State Government, Literature, American History, Political Science, Philosophy, Business Requirements, Requirements Gathering, SDLC, Quality Assurance, MS Project, Business Analysis, Program Management, Visio, Microsoft Project, Process Improvement, Requirements Analysis, Business Process..., Software Documentation, Software Project...
Education
University of Colorado Denver 1992 — 1994
MA, American History, American Literature
Metropolitan State University of Denver 1989 — 1992
BA, History, Political Science
Employment Plus August 2013 - October 2013
ManpowerGroup October 2012 - February 2013
ManpowerGroup April 2012 - October 2012
ManpowerGroup January 2012 - April 2012
Robert Half International September 2010 - February 2011
ManpowerGroup November 2009 - January 2010
Career Connection, Inc May 2009 - October 2009
Alpha-Rae Personnel, Inc July 2008 - December 2008
The PC Hobbyist August 2003 - June 2008
ACS, Inc April 2008 - May 2008
Skills
Customer Service, Call Centers, Newsletters, CSS, Time Management, Microsoft Office, Microsoft Excel, PowerPoint, Teamwork, Microsoft Word, Data Entry, Administrative...
Education
Indiana Business College 1999 — 2002
Associates of Applied Science, Business Administration
Jay Vending April 2009 - Present
SQN Banking Systems October 1994 - June 2009
Unisys August 2007 - January 2008
SQN 1994 - 2008
ACS Inc. April 2005 - July 2007
Ace Fastener May 2004 - February 2005
Laidlaw Transit September 2002 - April 2004
Laidlaw Transit September 2001 - May 2003
Skills
Management, Supervisory Experience, Human Resources, Marketing, Call Center, Banking, Data Entry, World Class Customer..., Training, Computer Operations, Web Design, Internet, Financing
Education
Rider University 2010 — 2012
Cittone Institute 1999 — 2001
Diploma, Web Design
Star Technical Institute 1990 — 1991
Diploma, Computer Operations
LJD Logistics April 2013 - Present
Frontier Supply Chain Solutions, Inc. March 2012 - April 2013
LJD Logistics 2008 - May 2012
Sameday Worldwide May 2009 - September 2010
ACS, Inc January 2008 - April 2009
GTO Global Logistics January 2007 - November 2008
Skills
Freight Forwarding, Freight, Logistics, 3PL, Trucking, Import/Export, Ocean, Warehousing, Transportation, Shipping, Customs Clearance, Logistics Management, Air Freight, Supply Chain Management, Export, Operations Management, Transportation..., Warehouse Management, Procurement, Contract Negotiations, Supply Chain, Negotiation, LTL, Customer Service, Purchasing, Customs, Compliance, International Logistics, Truckload, Import, Customer Relations, Intermodal
Education
Humber College 2004 — 2005
Certificate, Canadian International Freight Forwarders Association
Sheridan College 2004 — 2005
Diploma, Canadian Institute of Traffic and Transportation
Correspondance 1994 — 1995
Certificate, Customs Brokerage
Sheridan College 1989 — 1991
diploma, Transportation and Distribution Management
Michaels Arts and Crafts October 2014 - Present
Berkley Accident and Health (a W. R. Berkley Company) May 2014 - Present
ACS Inc. March 2012 - May 2014
Artisserie Bakery October 2011 - March 2012
Dunkin' Donuts June 2008 - October 2011
Applebee's August 2007 - August 2008
K-Mart June 2008 - July 2008
Skills
Bilingual-Spanish, Multitasker, Customer Relations, computer skills, stress tolerance, Customer Service, Software Documentation, Marketing, Stress Test, Training, Troubleshooting, Human Resources, Management, Time Management, Spanish, Sales, Teamwork, Microsoft Excel, Strategic Planning, Negotiation, PowerPoint, Communication, Microsoft Office, Computer Proficiency
Education
Strayer University 2013 — 2015
Master's degree, Human Resources Management/Personnel Administration, General
Strayer University 2010 — 2012
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
Mercer County Community College 2007 — 2010
Associate's degree, Business Administration
Universidad Catolica de Santiago de Guayaquil 2004 — 2007
Certified Public Accounting
Kforce August 2013 - October 2013
DeLILLE Cellars April 2012 - September 2012
University of Washington November 2011 - September 2012
Raptor Ridge Winery June 2010 - November 2011
Oregon Pinot Camp April 2006 - June 2011
ACS Inc. 2005 - 2006
SGI 2001 - 2002
Applied Materials 1999 - 2000
Skills
Management, Event Planning, Project Management, Social Networking, Sales, Customer Service, Office Management, Event Management, Microsoft Office, Editing, Teamwork, Social Media, Marketing, Outlook, Public Relations, Software Documentation, Microsoft Excel, PowerPoint, Newsletters, Microsoft Word, SharePoint, MS Project, Confluence, Wikis, Quickbooks, IT Service Management
Education
Portland State University 2005 — 2008
MA, English Literature
Humboldt State University 2004 — 2005
Bachelor of Arts (B.A.), English Language and Literature, General
Dell Inc. June 2005 - Present
ACS Inc. March 2002 - June 2005
Americredit September 1999 - March 2002
Skills
Storage, Virtualization, Storage Area Networks, Disaster Recovery, Data Center, SAN, Servers, ITIL, NAS, Storage Virtualization, Enterprise Architecture, Solution Architecture
Education
Penn State University 1965 — 1967
Associate of Science (A.S.), Electrical Engineering Technologies/Technicians
AT&T August 2012 - Present
Diversified Information Technologies January 2011 - August 2012
ACS Inc. July 2010 - January 2011
North Carolina General Assembly May 2009 - August 2009
Skills
Statistics, SAS, Economics, Accounting, Managerial Finance, Microsoft Excel, PowerPoint, Balance Sheet, Microsoft Word, Quantitative Risk..., Microeconomics, Macroeconomics, QuickBooks, International Business, Financial Management..., SQL, Strategic Planning, Corporate Finance
Education
Salem International University 2012 — 2013
Master of Business Administration (MBA), International Business
North Carolina State University 2006 — 2010
Bachelor, Economics
Lemania High School
Pacific Northwest Tax School December 2012 - Present
NPC International July 2008 - February 2011
Intercept Research Corp August 2007 - December 2007
Icicle Seafoods June 2006 - June 2007
ACS Inc August 2005 - May 2006
Encompass Teleservices Inc June 2003 - June 2005
Skills
Customer Service, Troubleshooting, Market Research, Cold Calling, Microsoft Excel, Time Management, Microsoft Word, Microsoft Office, Data Entry, Telephone Skills, Inventory Management, PowerPoint, Cashiering, Customer Satisfaction, Outlook
Education
Portland State University 2010 — 2012
Bachelor of Science (BS), Accounting
Portland State University 2010 — 2012
B.S. Degree, Business; Accounting
Portland Community College
Associate of Science, Business
ACS INc. February 1991 - Present
ACS Inc. January 1985 - Present
Skills
Management, Health Insurance, Property & Casualty..., Claims Management, Claim, Insurance, Liability, Analysis, Legal Liability, Call Centers, Employee Benefits, Risk Management, General Insurance, Casualty
Education
Georgia State University 1970 — 1973
ACS, Inc October 2007 - Present
T-Mobile April 2004 - April 2007
American Express Corporate Travel January 1999 - March 2003
Cendant June 1980 - December 1998
Education
Cental High School
Nashville State Community College
Business
Verizon May 2012 - Present
HP/EDS February 2008 - March 2012
HP/EDS 2008 - 2012
Perot Systems June 2005 - January 2008
ACS Inc. October 2003 - May 2005
MCI Corporation February 2000 - August 2003
Perot Systems Government Services May 1994 - May 2000
Skills
18yrs Network..., CCNA 2000, CCNA..., Cisco Routing &..., 18yrs working with..., Troubleshooting LAN, WAN
Education
Richland Community College 1998 — 2000
Telecommunications, Telecommunications, A
Lakeview Highschool Garland, TX 1981 — 1985
Deploma
Lancer Hospitality March 2013 - Present
Northwest Face Spa August 2012 - October 2012
Northwest Face Spa August 2012 - October 2012
Holland America September 2011 - August 2012
ACS, Inc January 2011 - January 2012
ACS Inc. September 2010 - September 2011
Sr January 2010 - January 2011
Verizon Wireless December 2007 - June 2010
Skills
Tourism, Microsoft Office, Customer Service, Event Management, Microsoft Excel, Social Media, Hotels, Hospitality, Marketing Strategy, Microsoft Word, PowerPoint, Online Advertising, English, Event Planning, Strategic Planning, Public Relations, Negotiation, Marketing, Marketing Communications, Social Media Marketing
Education
Highline College 2005 — 2007
Associate of Arts and Sciences (AAS), Interior Design
Highline Community College 2005 — 2007
Associate of Arts and Sciences (A.A.S.), Interior Design
Renton High School 1996 — 2000
A.C.T. Logistics November 2011 - Present
ACS Inc September 2007 - April 2011
Bank of America June 2005 - April 2007
Skills
Export, Logistics, Freight Forwarding, International Logistics, Supply Chain Management, International Trade, Air Freight, Supply Chain, Import, Customs Regulations, Freight, Shipping, Transportation, Ocean, Logistics Management
Education
Queens College 2001 — 2006
Bachelor of Science (B.S.), Economics / Accounting /Minor Business
Queens College 2001 — 2006
Bachelor of Science (BS), Economics
ON Semiconductor October 2012 - Present
Computer Action Team October 2011 - Present
Regional Research Institute October 2011 - October 2012
ACS Inc January 2011 - May 2011
Kelly Elementary School January 2010 - June 2010
Frank Howard Allen - The Wine Country Group June 2009 - September 2009
Vector Marketing October 2008 - January 2009
Skills
Research, Microsoft Office, Microsoft Excel, PowerPoint, SPSS, Data Analysis, Microsoft Word, Statistics, Editing, Social Media
Education
Portland State University 2009 — 2012
Bachelor of Science (B.S.), Psychology
Santa Rosa Junior College 2007 — 2009
AT&T Mobility September 2013 - Present
AT&T Mobility July 2012 - September 2013
AT&T Mobility July 2007 - June 2012
ACS Inc. February 2004 - July 2007
Skills
Call Center, Customer Retention, Troubleshooting, Sales, Project Management, Outlook, Customer Service, Coaching, Process Improvement, Customer Satisfaction, Telecommunications, Direct Sales
Education
Portland Community College 2001 — 2003
Apollo College 2000 — 2001
Medical Assisting
Bankers Life January 2015 - June 2015
Jeane Thorne Inc. May 2014 - January 2015
TBEI, Inc. December 2012 - April 2014
Jeane Thorne Inc. July 2012 - December 2012
Mankato Golf Club July 2012 - December 2012
Manpower May 2012 - December 2012
Neighbor's Italian Bistro June 2011 - January 2012
ACS, Inc June 2007 - February 2010
Double Play June 2003 - July 2007
Skills
Production Planning, Purchasing, Supply Chain, Logistics, Syteline ERP, Microsoft Office, Training, Customer Service, Inventory Control, Bartending, Sales, Forklift Operator, Call Center
Education
Minnesota State University, Mankato 1996 — 2012
Bachelor of Science (BS), Social Studies
None October 2013 - Present
Self January 2009 - Present
Chopper Logistics, DDS August 2013 - October 2013
ACS Inc. October 2008 - January 2011
Skills
Access, Data Entry, Outlook, Microsoft Word, Microsoft Excel, Customer Service, Microsoft Office, PowerPoint, Software Documentation, Administrative..., Invoicing, Time Management, Visio, Reiki, Therapeutic Massage
Education
DoveStar, Carver, MA 2005 — 2009
Massage Therapy and Reiki Master, Therapeutic Massage / Reiki Master / Ear Coning
Jones College-Jacksonville
Small Business Administration/Management
Mary Grand High
HSD
Parallon Business Solutions May 2013 - Present
ACS Inc. June 2011 - June 2012
MEMORIAL HERMANN HOSPITAL August 1996 - May 2000
Skills
Microsoft Excel, Call Center, Process Improvement, Financial Analysis, Customer Service, Analysis, Invoicing, Microsoft Office, Strategic Financial..., Forecasting, Outlook, Microsoft Word, Accounts Receivable, Financial Reporting, Call Centers, Healthcare, Insurance, Medicaid, Medicare
Education
University of Phoenix 2012 — 2015
Bachelor of Applied Science (BASc), Healthcare Administration
National Institute of Technology 2005 — 2006
Medical billing and coding, Medical Billing and Coding
Wheatley High School 1984 — 1988
General education, General Studies
Hussmann September 2014 - Present
Hussmann February 2013 - Present
Savvis January 2012 - January 2013
Aerotek April 2011 - January 2012
ACS Inc. April 2010 - July 2010
Excelligence Learning Corp March 2007 - March 2008
Spectral Technologies June 1998 - December 1998
Moore Mckenzie Securities 1993 - 1998
Skills
HRIS, Access, Integration, SQL, Testing, Workday, XSLT, SharePoint, VBA, HTML scripting, MS Access, MS Excel Pivot Tables, Data Mining, Weka, Visual Basic, Workday Studio - BIRT
Education
Pamantasan ng Lungsod ng Maynila 1989 — 1993
Bachelor of Science (BS), Mathematics
Philippine Normal University 1985 — 1987
Two Men And A Truck 2012 - 2013
ACS Inc. December 2008 - February 2012
Swedish Medical Center February 2008 - September 2008
Saint-Gobain Performance Plastics November 2007 - February 2008
Codel Entry Systems October 2007 - November 2007
Michaels Arts and Crafts March 2005 - October 2007
Olive Garden Restaurant July 2003 - January 2005
Education
Pierce College at Puyallup
None yet, Communication, General
Canyon Springs Health & Rehab August 2011 - Present
ACS Inc. December 2008 - September 2010
Education
National Park Community College
Associate of Science (AS), Registered Nursing/Registered Nurse
IBM November 2010 - Present
ACS Inc. January 2003 - November 2010
Trigon Blue Cross Blue Sheild June 2002 - December 2002
Supervalue Eastern Region August 2001 - June 2002
First Health Services Corp January 1999 - August 2001
Trigon Blue Cross Blue Sheild July 1985 - January 1999
Skills
ITIL, Disaster Recovery, MVS systems..., Assembly Language, IPCS dump reading, REXX and Clist language, Software Installation, MVS, Unix, Enterprise Architecture, Operating Systems, IBM Mainframe, Integration
Education
J Sargeant Reynolds Community College 1974 — 1976
Computer Science
Hermitage High School 1971 — 1974
Diploma, Business