Experience
Wells Fargo Dealer Services  July 2015 - Present
Origami Owl Custom Jewelry  August 2013 - Present
Blue harbor auto   July 2014 - February 2015
Capital One Auto Finance   February 2006 - March 2012
Capital One  2005 - 2006
Capital One  2001 - 2005
Deutche Financial Services   2000 - 2001
Progressive Design Group   1999 - 2000

Skills
Credit, Finance, Insider Trading, Credit Analysis, Underwriting, Sales, Leadership, Loans, Building Relationships, Risk Management, Portfolio Management, Consumer Lending, Credit Risk, Banking, Customer Service, Management, Relationship Management, Relationship Building, Financial Analysis, Financial Services, Negotiation, Sales Management, Team Building, Loan Origination, Analysis, Financial Risk

Education
Irvine Valley College   1999 — 2001
Child psychology, Clinical Child Psychology

University of California, Irvine
Child psychology, Early Childhood Education and Teaching

Experience
Gateway One Lending & Finance  June 2013 - Present
Gateway One Lending & Finance  September 2012 - May 2013
Capital One Auto Finance   January 2009 - June 2012
Capital One Auto Finance   November 2001 - December 2008

Skills
Outlook, Customer Service, PowerPoint, Microsoft Excel, Financial Risk, Team Building, Strategic Planning, Process Improvement, Customer Satisfaction, Salesforce.com, Spreadsheets, Time Management, Risk Management, Microsoft Office, Microsoft Word, Management, Banking, Credit, Credit Analysis, Finance, Loans, Relationship Management

Education
Irvine Valley College   2001 — 2005
Associate of Arts (A.A.), Computer Science

Experience
MoneyGram International  December 2014 - Present
Society for Information Management (SIM - DFW)   January 2013 - Present
Society for Information Management (SIM - DFW)   January 2012 - Present
Citi  April 2012 - December 2014
Society for Information Management (SIM - DFW)   January 2012 - December 2012
Capital One Home Loans  January 2011 - March 2012
Capital One Financial Services  October 2009 - December 2010
Capital One Auto Finance   February 2005 - September 2009
CVS Caremark  March 2002 - January 2005
Ericsson Inc  July 1994 - December 2000

Skills
Mortgage, Project Management, Business Management, Vendor Management, Portfolio Management, Financial Services, Technology..., Information Technology..., Credit, Business Process..., Financial Analysis, Training Development, Underwriting Guidelines, Risk Management, Governance, Quality Assurance, Data Center, Telecom Infrastructure, Business Continuity, Disaster Recovery, Management, Mortgage Lending, Underwriting, Telecommunications, IT Management, Leadership, Strategy, Business Analysis, Outsourcing, Software Development, Program Management, Information Technology, Process Improvement, Business Process, Cross-functional Team..., PMP, IT Strategy, Enterprise Software, SDLC, Executive Management, Project Portfolio..., Business Intelligence, Business Process..., Change Management, Integration, Enterprise Architecture, CRM, PMO, Software Project..., Management Consulting

Education
CFA Institute   2003 — 2005
CFA, Financial Analysis, Investment Management

Society for Information Management (SIM - DFW)   2008 — 2008
Regional Leadership Forum (RLF), Leadership for Information Technology Professionals

Project Management Institute   1998 — 1998
PMP, Project Management

Iowa State University   1992 — 1994
MS, Electrical Engineering, Computer Science

National Institute of Technology Raipur   1983 — 1988
BE, Electrical Engineering

St. Paul's High School   1978 — 1983
HS, Math, Science, English

Experience
Keller Williams  March 2014 - Present
FlipFlopsAbroad.com   February 2012 - Present
Ally Financial Inc.  May 2011 - June 2012
McAfee  May 2008 - April 2011
Santander Consumer USA  December 2006 - May 2008
Capital One Auto Finance   May 2006 - December 2006
Capital One Auto Finance   May 2005 - May 2006
Capital One Auto Finance   May 2004 - May 2005
Capital One Auto Finance   May 2003 - May 2004
Capital One Auto Finance   May 2001 - May 2003

Skills
Vendor Management, Process Improvement, Strategy, Program Management, Cross-functional Team..., Governance, Change Management, Project Management, Leadership, Outsourcing, Integration, Risk Management, Operations Management, Business Process, Business Development, Start-ups, Business Analysis, Team Building, Business Intelligence, Management, Business Transformation, Call Center, Call Centers, Credit, Business Strategy, Relationship Management, Strategic Planning, CRM, Strategic Consulting, Business Process..., Process Consulting, Travel Photography, Travel Writing, Blogging, Six Sigma, Executive Management, Performance Management, Strategic Partnerships, Product Management, Portfolio Management, Project Portfolio..., BPO, PMO, Process Management, Real Estate, Existing Home Sales, New Home Sales, First Time Home Buyers, Real Estate Investor, Real Estate Financing

Education
University of Tennessee-Knoxville   1998 — 2000
Bachelor of Arts (B.A.)

Lipscomb University   1997 — 1998

Experience
General Atomics  August 2011 - Present
Boss Tweed   April 2009 - 2011
Capital One Auto Finance   January 2006 - April 2008

Skills
Music, Aviation, Mechanics, Video Editing, Federal Aviation..., Automotive Repair, Metal Fabrication, musical instrument..., Cynicism, situational..., auto finance and..., awful customer service..., Aeronautics, Aircraft Maintenance, Composites, Customer Service, Finance, Machinery, Maintenance & Repair, Risk Management, Sheet Metal, Soldering, Welding

Education
SCLA School of Aviation Technology   2008 — 2010
Aviation Technologies and mechanics

Irvine Valley College   1991 — 1993
None, General

Experience
Capital One  March 2012 - Present
IBM  May 2008 - March 2012
Capital One Auto Finance   October 2007 - May 2008
Capital One Auto Finance   October 2002 - October 2007
Capital One  December 2000 - October 2002
Capital One  January 2000 - January 2002
Capital One  January 2000 - January 2002

Skills
Hardware, Storage, IBM Servers, Troubleshooting, Leadership, Customer Service, Disaster Recovery, Data Center, Microsoft Excel, Team Leadership, Vendor Management, Relationship Management, Call Centers, Financial Services, Management, Risk Management

Education
ITT Technical Institute-Richardson   2006 — 2008
Associate of applied science, Computer Electronics and Engineering Technology, A

Experience
Texas Family Fitness  Helpdesk Administrator/TechnicianCommunities Foundation of TexasSeptember 2013 - May 2014
Fujitsu USA   July 2012 - January 2013
DealerTrack Inc  February 2012 - June 2012
Capital One Auto Finance   September 2009 - November 2010
Fort Sill National Bank  July 2007 - August 2009

Skills
Troubleshooting, Technical Support, Software Installation, Help Desk Support, Active Directory

Education
National Exercise and Sports Trainers Association   2014 — 2015
NESTA PFT, Personal Fitness Trainer

Global Knowledge   2014 — 2014
Troubleshooting and Supporting Windows 7 in the Enterprise Environment, Windows applications and troubleshooting

Great Plains Technology Center   2009 — 2009
CompTIA A+, Computer Technology

Tech Skills
CompTIA Security+, Internet Security

Experience
Curtis Haines Agency   May 2015 - Present
Farmers Insurance  2014 - 2015
Capital One Auto Finance   July 2001 - May 2014
Capital One Auto Finance   July 2001 - May 2014
AdvoCare International  1998 - 2001

Skills
Financial Modeling, Visio, Risk Assessment, Program Management, Risk Management, Access, Analysis, Operations Management, Budgets, Business Analysis, Team Building, Microsoft Excel, Financial Services, Outlook, Accounts Receivable, Customer Service, Microsoft Word, PowerPoint, General Ledger, Accounts Payable, Team Leadership, Microsoft Office, Project Planning, Spreadsheets, Time Management, Management, Process Improvement, Sales, Leadership, Training, Finance

Education
University of Phoenix   2006 — 2007
AAB, Business Managment

Grayson County College   1995 — 1998
Alcohol & Drug Abuse Counseling, Child Development, & Psychology

Tyler Junior College

Experience
Whetstone Partners LLC  2012 - 2013
Alamo Rent A Car  December 2010 - August 2012
Chase  July 2009 - October 2010
Capital One Auto Finance   March 2007 - June 2008
717 Parking  March 2004 - March 2007
United States Marine Corps  July 1999 - August 2003

Education
International Academy of Design and Technology-Tampa   2004 — 2007
Associate of Arts (A.A.), Digital Movie and Music Production and Design

Experience
Capital One  July 2015 - Present
Capital One Auto Finance   July 2014 - July 2015
Capital One  June 2013 - August 2013
Youth Leadership Foundation  July 2012 - August 2012
The Soft Edge, Inc.   May 2010 - August 2012
FindNewJams.com   March 2011 - March 2012
Trump National DC   May 2009 - August 2009

Skills
Blogging, Web Content, Creative Writing, Editing, Content Writing, Journalism, Social Media, Freelance Writing, Access, HTML, CSS, SQL, Oracle, VB.NET, Microsoft Excel, Social Networking, PowerPoint

Education
James Madison University   2009 — 2014
Bachelor of Business Administration (B.B.A.), Computer and Information Systems

The Heights School   2005 — 2009

Experience
UnitedHealthcare  April 2012 - Present
St. Jude Medical  January 2011 - May 2012
OnMessage  March 2008 - February 2009
Capital One Auto Finance   2005 - 2007
Chase Paymentech  2002 - 2005
MCFA - Mitsubishi Caterpillar Forklift America   March 2001 - September 2002
Vollmer Public Relations  June 2000 - February 2001
LWCC - Louisiana Workers' Compensation Corporation  June 1997 - June 2000

Skills
Integrated Marketing, Account Management, Copywriting, Corporate Communications, Direct Marketing, Editing, Internal Communications, Marketing, Marketing Communications, Marketing Strategy, Negotiation, Online Marketing, Public Relations, Strategic Planning, Strategy, Vendor Management, Web Content Management, Media Relations, Press Releases

Education
Louisiana State University and Agricultural and Mechanical College
BA, Mass Communication

Experience
Capital One Auto Finance   July 2014 - Present
Capital One Auto Finance   June 2010 - June 2014

Skills
Banking, Loans, Relationship Management, Credit Analysis, Credit, Consumer Lending, Customer Retention

Education
Kennesaw State University - Michael J. Coles College of Business   1993 — 1997
Bachelor of Business Administration (B.B.A.), Finance

Experience
Turnin 2 Professional Baseball/Softball Training Center   November 2008 - Present
LoJack Corporation  October 2008 - October 2009
Capital One Auto Finance   April 2000 - May 2008
Lendco Financial   July 1997 - March 2000
Lloyd Anderson Group of Companies   August 1996 - June 1997
Toronto Blue Jays Baseball Club  February 1996 - May 1996
Seattle Mariners Baseball Club  June 1989 - June 1995

Skills
Sales Management, Baseball, Sales, Management, Finance, Public Speaking, Fundraising, Loans, Marketing, Program Management, Sales Process, Training, Event Planning, Scouting, Sports Marketing, Fitness, Player Development, Personal Training, Professional Sports, Sports Industry, Teaching, Softball, Camps, Athlete Development, Team Building, Sports Management, Sports Coaching, Athletics

Education
Loyola Marymount University   1988 — 1990
Bachelors, Sociology

Long Beach City College   1985 — 1988
Associate of Arts (AA), Elementary Education and Teaching

Experience
Capital One Auto Finance   May 2013 - Present
Capital One Auto Finance   September 2012 - May 2013
Capital One Auto Finance   June 2011 - September 2012
Wells Fargo Dealer Services  June 2009 - June 2011
Capital One Auto Finance   March 2007 - March 2009
Surf City Mazda   February 2005 - March 2007
College of Automotive Management   October 2003 - March 2005

Skills
Access, PowerPoint, Credit, Relationship Management, Risk Management, Finance, Account Management, Sales Management, Banking, Loans, Sales, Customer Service, CRM, Management, Competitive Analysis, Leadership, Analysis, Training, Customer Retention, Marketing, Negotiation

Education
Keller Graduate School of Management of DeVry University   2007 — 2009
Master of Business Administration (M.B.A.), Business Administration

College of Automotive Management   2004 — 2004
Automotive Finance & Insurance Management, F&I

Keller Graduate School of Management of DeVry University   2000 — 2003
Bachelor of Science (B.S.), Business Administration and Information Systems

Don Antonio Lugo High School

Experience
Capital One Auto Finance   February 2011 - Present
Hays Home Solutions   November 2009 - March 2011
Ford Motor Company  January 2009 - July 2009
Ford Motor Credit Company  March 1992 - June 2009
Ford Motor Credit Company  2006 - 2009
Ford Motor Credit  1992 - 2009

Skills
Training, Leadership, Management, Process Improvement, Call Centers, Six Sigma, Credit, Risk Management, Team Building, Customer Satisfaction, Loans, Operations Management, Coaching, Strategic Planning, Finance, Team Leadership, Customer Service, Financial Analysis, Analysis

Education
Lamar University
BBA, Business Information Systems Mgmt.

Experience
First Investors Financial Services  July 2014 - Present
Westlake Financial Services  July 2013 - July 2014
GFT Markets  July 2011 - April 2012
International Marketing  May 2007 - February 2008
Wells Fargo Auto Finance  December 2003 - November 2007
Household Auto Finance  October 2002 - November 2003
Capital One Auto Finance   September 2001 - October 2002

Skills
Sales Operations, Trade Shows, Training, Distributors, Key Account Management, Marketing Communications, Account Management, Sales Management, New Business Development, B2B, Direct Sales, Marketing Strategy, Cold Calling, Negotiation

Education
Grand Rapids Community College   1991 — 1993
Business Development

Experience
Capital One Auto Finance   September 2015 - Present
Kelley Blue Book  May 2013 - September 2015
Kelley Blue Book  August 2011 - April 2013
CDMdata   November 2008 - August 2011
CDMdata   July 2006 - November 2008
CDM Dealer Services   August 2005 - July 2006
CDM Dealer Services   January 2004 - August 2005
Winter Sky Marketing Corporation   May 2001 - August 2001

Skills
Product Management, Product Marketing, Marketing, Marketing Strategy, Product Strategy, Lead Generation, E-commerce, SaaS, Inventory Management, SDLC, Market Research, Competitive Analysis, Product Roadmapping, Feature Prioritization, Product Requirements, Legal Compliance, Product Development, Scrum, Agile, Agile Methodologies, Usability, User Experience Testing, Business Process, Go-to-market Strategy, Pricing, Partner Management, Internal & External..., Online Marketing, Email Marketing, Social Media Marketing, Corporate Blogging, Training, Customer Retention, Customer Satisfaction, Automotive

Education
Lafayette College   1999 — 2003
BA, Economics and Business major, English minor

St Mark's School of Texas   1993 — 1999

Experience
Gateway One Lending & Finance  November 2011 - Present
TD Ameritrade  2010 - December 2011
Morgan Stanley Smith Barney  2008 - 2010
Capital One Auto Finance   1995 - 2007
Onyx Acceptance Corporation  1995 - 2005

Education
Lakeland College   1979 — 1983
BA, Business Administration/Economics

Experience
Microsoft  January 2012 - Present
Microsoft Corporation  May 2008 - Present
Computer Science Corporation  February 2007 - April 2008
Capital One Auto Finance   November 2005 - February 2007
Wipro Consulting  March 2005 - September 2005
Wipro Consulting  October 2004 - February 2005
Wipro  May 2003 - September 2004
Wipro  August 2000 - April 2003
Mukand Limited   August 1997 - June 1999

Skills
ASQ Six Sigma Black Belt, PMP, ITIL Foundations, Six Sigma, SDLC, ITIL, Business Process, Program Management, Process Improvement, Process Engineering, Agile Methodologies, Governance, CMMI, PMO, Integration, Cross-functional Team..., Solution Architecture, Business Process..., Project Management

Education
Indian Institute of Technology, Kharagpur   1999 — 2000
PGDIT, Information Technology

National Institute of Technology Rourkela   1993 — 1997
Bachelor of Engineering, Mechanical

SSS X   1988 — 1992
High School

Experience
Airgas  May 2013 - Present
Capital One Auto Finance   December 2011 - May 2013
SEPHORA  January 2009 - December 2011

Skills
Customer Service, Microsoft Office, Management, Microsoft Excel, Sales, Microsoft Word, Operations Management, Training, Budgets, Outlook, SAP

Education
ITT Technical Institute-Indianapolis   2014 — 2016
Associate's degree, CAD/CADD Drafting and/or Design Technology/Technician

Claremore High School   2003 — 2007
Diploma

Experience
Capital One Auto Finance   July 2014 - Present
Condor Capital Corporation  February 2012 - May 2014

Skills
Credit, Consumer Lending, Training, Credit Analysis, Loans, Credit Risk, Finance, Banking, Customer Satisfaction, Customer Retention, Underwriting, Interviews, Sales, Sales Management, Business Development, Customer Service, Marketing, Dealers, Relationship Management, Selling, Sales Operations, Profit, Automobile, Account Management, Negotiation, Team Building, Financial Analysis, Loan Origination, New Business Development, Dealer Management, Sales Process

Education
Hofstra University   2006 — 2010
Bachelor of Business Administration (B.B.A.), Management

Experience
Capital One Auto Finance   January 2015 - Present
Liberty Mutual Insurance  October 2013 - January 2015
State Farm Insurance Company  October 2006 - October 2013

Skills
Communication, Goal Setting, Priority Setting, Building Relationships, Account Management, Time Management, Learning Quickly, Property Damage, Property, Subrogation, Claim Investigation, Casualty, Sales, Customer Service, General Insurance, Social Networking, Xactimate, Sales Process

Education
Immaculata University   2009 — 2011
Bachelor of Arts (B.A.), Organizational Dynamics

Pennsylvania Institute of Technology   2002 — 2004
Associate of Science (A.S.), Business Administration, Management and Operations

Experience
Accenture  November 2014 - Present
Accenture  August 2011 - November 2014
Capital One Auto Finance   August 1999 - January 2010
DFW Jackson State University Alumni Chapter Corporate Tour   February 2006 - February 2008

Skills
ITIL, IT Audit, COBIT, Risk Management, PMP, Change Management, Information Security, CISA, Sarbanes-Oxley Act, Business Process, IT Operations, Project Management, Risk Assessment, Internal Audit, Information Technology, Software Documentation, Data Center, Vendor Management, Management, Disaster Recovery, Enterprise Architecture, IT Strategy, Business Process..., Business Analysis, Governance, Project Portfolio..., IT Service Management, Process Improvement, SDLC, Training, IT Management, Information Security..., Business Continuity, Visio

Education
Western Governors University   2010 — 2012
Master of Education (M.Ed.)

American Bankers Association, National Compliance School   2007 — 2007

Jackson State University   1988 — 1992
Bachelor of Science (B.S.)

Experience
Capital One Auto Finance   March 2012 - Present
Center for International Affairs & Programs   September 2011 - December 2011
Black Executive Exchange Program (BEEP), Grambling State University, Grambling, LA   January 2011 - December 2011
Cameroonians for Leadership and Education (CAMLEAD), Grambling, LA   December 2010 - December 2011
WrightChoice, Inc.   June 2011 - August 2011
Pre-Alumni Council (PAC), Grambling, LA   March 2010 - August 2011
6th National Black Pre-law Conference and Law Fair   November 2010 - November 2010
Thurgood Marshall College Fund  October 2010 - November 2010
Monster Diversity Leadership Programs (Monster DLP), Grambling State University, Grambing, LA   January 2010 - July 2010

Skills
Public Speaking, Public Relations, Teamwork, Time Management, Training, Resume Writing, PowerPoint, Microsoft Excel, Microsoft Office, Customer Service, Microsoft Word, Critical Thinking, Analysis, Social Media, Data Analysis

Education
Grambling State University   2006 — 2011
BS, Business Economics

Experience
Advice Interactive Group  June 2015 - Present
Capital One Auto Finance   November 2010 - March 2014
Senivee Consulting   January 2006 - April 2010
Eastman Kodak Company  August 1997 - December 2004
Borden Foods Company  August 1996 - August 1997
Kraft Foods Company  June 1992 - July 1996

Skills
Market Research, Strategic Planning, Product Development, Pricing Strategy, Income Statement, Segmentation, Marketing Strategy, Marketing Management, Cross-functional Team..., Competitive Analysis, Marketing, Brand Management, Strategy, Market Planning, Market Analysis, P&L, Forecasting, Leadership

Education
Inter-American University of Puerto Rico-Metropolitan Campus   2004 — 2006
MBA

Experience
Capital One Auto Finance   April 2015 - Present
Westlake Financial Services  August 2011 - April 2015
Citi  October 2006 - June 2008
Indymac Bank  March 2006 - September 2006
First Magnus Financial  March 2004 - March 2006

Skills
auto finance, Sales, New Business Development, Sales Management, Customer Service, Microsoft Office, Management, Strategic Planning, Microsoft Excel, Marketing, Negotiation, Team Leadership, Team Building, Finance, Territory Development, Territory Account..., Territory Growth, Customer Retention, Business Development, Sales Operations, Sales Process

Education
Jacksonville State University   1996 — 1999
Communication, General

Guntersville High School   1989 — 1992

Experience
Capital One Auto Finance   August 2015 - Present

Education
Texas A&M University-Commerce   2015 — 2017
Master of Science, Accounting (Concentration in Forensic Accounting)

Southern Methodist University   2007 — 2009
Master of Music, Music Education (Concentration in Piano Pedagogy)

Jackson State University   2003 — 2007
Bachelor of Music, Piano Performance, Cum Laude

Experience
CLEARLINK  July 2015 - Present
Caroline Blanzaco—Copywriter & Consultant   November 2014 - Present
The Richmond Ad Club   September 2012 - May 2015
Capital One Auto Finance   March 2014 - November 2014
Capital One — Community Affairs   August 2012 - March 2014
TEDxRVA   November 2012 - March 2013
True North  July 2012 - August 2012
True North  January 2012 - July 2012
True North  January 2011 - January 2012
True North  November 2010 - December 2010

Education
James Madison University   2006 — 2010
Bachelor of Science

James Madison University   2006 — 2010
Bachelor's degree

Experience
Time Warner Cable  February 2011 - Present
Southwest Airlines  October 2008 - February 2011
First Horizon National Corp  October 2007 - August 2008
Capital One Auto Finance   October 2006 - 2007
Verizon Business  May 2003 - October 2006
AmeriCredit Financial Services  July 1998 - February 2003

Skills
Business Continuity, Disaster Recovery, Risk Management, Leadership Development, Training Delivery, Program Facilitation, Process Improvement, Customer Relations, Program Management, Risk Assessment, Vendor Management, Strategic Planning, Policy, Crisis Management, ITIL, Risk, Planning, Team Building, Business Analysis, Incident Management, Team Leadership, Call Center, Management Consulting, Coaching, Cross-functional Team..., Business Management, Customer Service, Problem Solving, Risk Mitigation, Emergency Management, Public Speaking, Mentoring, Employee Relations, Crisis Communications, Business Continuity..., Product Training, Operational Risk..., Safety, Management, Leadership, IT Operations, Information Security, Information Security..., Security, Project Planning, Enterprise Risk..., Call Centers, Business Impact Analysis, Enterprise Software, Governance

Education
Howard Payne University   1991 — 1993
Business Management, Communications

Howard Payne University
Business Management, Communications

Experience
StubHub  July 2013 - Present
Art.com  March 2011 - June 2013
StubHub  July 2008 - March 2011
Charles Schwab  July 2007 - June 2008
Capital One Auto Finance   December 2005 - July 2007
Fidelity Investments  January 2005 - December 2005
Equifax  June 2004 - January 2005

Skills
Spring, Hibernate, Struts, Maven, JSP, SOA, Servlets, Agile Methodologies, Web Services, JUnit, Java, JMS, CXF, Spring Framework, Ehcache, Wicket, Ant, SOAP, REST, Memcached, Hippo CMS, Guice, Eclipse, Apache Wicket, Apache CXF, Tapestry 5, Google Guice, Apache Zookeeper, Mule ESB

Education
Jawaharlal Nehru Technological University   1998 — 2002
B-Tech, Electrical and Electronics Engg

New Generation Junior College   1996 — 1998

Experience
Christian Counseling Service  August 2015 - Present
Providence Community Services  December 2013 - April 2015
MFI Recovery Center, Inc.   June 2013 - November 2013
The Behavioral Health Institute   January 2012 - June 2013
Capital One Auto Finance   February 2010 - August 2010
Orthopedia Physical Therapy   December 2008 - September 2009
Allen Spine and Sports Care   May 2005 - August 2007
Dr. Thomas Marshall Family Dentistry   May 2002 - January 2005

Skills
Insurance, Risk Management, Medical Records, Relationship Management, Financial Modeling, Family Therapy, Group Therapy, Play Therapy, Substance Abuse..., Client Centered, Mental Illness, Couples Assesments, Drug and Alcohol..., Peer Mentoring, Multi-disciplinary Teams, Homelessness, StrengthsFinder, LGBT community, Case Managment, EMR Training, Epic Systems, Credit, Nutrition, Invoicing, Psychotherapy, Mental Health Counseling, Case Management, Crisis Intervention, Behavioral Health, Motivational...

Education
Pepperdine University   2013 — 2017
Doctor of Education (EdD), Organizational Leadership

Loma Linda University   2011 — 2013
Master's degree, Marriage and Family Therapy/Counseling

University of North Texas   2005 — 2009
International Studies, International Politics

Universitat Autònoma de Barcelona   2007 — 2008

Experience
Keller Williams  June 2015 - Present
Exeter Finance Corp  February 2014 - March 2015
Exeter Finance Corp  February 2013 - February 2014
Exeter Finance Corp  December 2011 - February 2013
Capital One Auto Finance   October 2007 - December 2011
Triumph Funding   March 2004 - October 2007
JPMorgan Chase & Co.   March 2003 - March 2004
JPMorgan Chase & Co.   August 2001 - March 2003
JPMorgan Chase & Co.   January 2001 - August 2001
JPMorgan Chase & Co.   July 1999 - January 2001

Skills
Sales Strategy, Sales Management, Employee Management, Operations Management, Business Development, Sales Training, Client Assessments, Relationship Building, Customized Solutions, Credit Analysis, Sales Forecasting, Increasing Sales Revenue, Contract Negotiation, Loans, Credit, Consumer Lending, Mortgage Lending, Banking, Sales, Forecasting, Team Building, Customer Service, Real Estate, Real Estate Marketing, Purchase & Sale..., Open Houses, Multiple Listing Service, Property Valuation, Finance, Management, Relationship Management

Education
Katharine Gibbs School
Associate's degree, Occupational Studies

Experience
First Intercontinental Corporation   June 2014 - Present
Capital One Auto Finance   June 2013 - August 2013
Phi Kappa Sigma  November 2011 - November 2012
Capital One  June 2012 - August 2012
First Intercontinental Corporation   May 2011 - August 2011

Skills
Social Media, Microsoft Office, Facebook, Social Media Marketing, PowerPoint, Marketing, Event Planning, Advertising, Social Networking, Market Research, Public Relations, Public Speaking, Microsoft Word, Research, Marketing Strategy, Customer Service, Online Advertising, Time Management, Microsoft Excel, Sales, Management

Education
Indiana University - Kelley School of Business   2010 — 2014
Bachelor of Science (BS), Marketing & Entrepreneurship

Maastricht University   2013 — 2013

St. Mark's School of Texas
High School Diploma

Experience
Mental Health Association in Tulsa  September 2013 - Present
Capital One Auto Finance   September 2012 - September 2013
Willmark   February 2012 - August 2012
Kohner Properties, Inc.   July 2010 - November 2011
University of Houston  1992 - 1993
University of Houston  1992 - 1993

Skills
Over 17 years Customer..., Development &..., Public Outreach, Development Programs, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Mental Health, Coaching, Nonprofits, Volunteer Management, Case Management, Program Management, Leadership Development, Fundraising

Education
Universidad Interamericana de Costa Rica   2000 — 2002
Master of Business Administration (MBA), Marketing, Master

Autonomous University of Central America   1994 — 1999
International Relations, International Cooperation, Bachelor

Houston Community College   1992 — 1994
Diploma, English as a Second Language, Intensive English Program

Samuel Saenz Flores

Experience
Capital One Auto Finance   February 2010 - Present

Skills
Teradata, Software Project..., Agile Methodologies, SQL, Oracle, SDLC, ClearCase, PL/SQL, Unix Shell Scripting, Data Warehousing, ETL, Unix, DB2, Quality Center, Requirements Analysis, SOA

Education
Jawaharlal Nehru Technological University   2003 — 2006
B.Tech, Electrical Engineering

J.N.T. University
Bachelor of Technology, Electrical Engineering

Experience
TravelSolutions by Campbell  January 2015 - Present
Vertex Business Services  January 2009 - December 2014
Premier Election Solutions  January 2006 - November 2008
Huffines Hyundai   March 2003 - February 2006
Capital One Auto Finance   August 2002 - March 2003

Skills
Purchasing, Vendor Management, Accounts Payable, Accounts Receivable, Process Improvement, Software Documentation, Travel Management, ERP Implementations, Solution Implementation, Management, Budgets, Expense Management, Expense Allocation, Business Travel, Online Travel, Credit Cards, Payment Cards, Project Management, Invoicing, Call Centers, Procurement, Business Process, Accounting, Finance, Auditing, Business Process..., Requirements Analysis, Outsourcing, Account Management, Business Intelligence, Cognos, Financial Reporting, Business Process Mapping, Contract Negotiation

Education
Kaplan University   2006 — 2009
Business Accounting

Kaplan University   2006 — 2009
Associate's degree, Accounting and Business/Management

Experience
Capital One Finance  June 2012 - Present
GE Capital  October 2010 - December 2012
Capital One Auto Finance   June 2008 - October 2010
Wachovia  January 2006 - December 2007
Capital One Bank  August 2004 - December 2005
Capital One  August 2000 - August 2004
Randolph Macon College  September 1994 - August 2000

Skills
ANOVA, Statistical Modeling, SAS, Database Design, R, Software, S-Plus, Predictive Modeling, Matlab

Education
University of Virginia   1987 — 1994
Ph.D., Mathematics

James Madison University   1983 — 1987
BS, Mathematics

Experience
Gateway One Lending & Finance  July 2013 - Present
Sky Patrol, LLC North America  April 2009 - Present
AmeriCredit  July 2007 - August 2008
Capital One Auto Finance   October 2005 - June 2007
Weatherby Locums (CHG Companies)   2004 - 2005
Glotel, Inc  July 1997 - January 2004

Skills
New Business Development, Training, Territory Management, Sales Force Development, Sales Operations, Sales, Recruiting, Sales Management, Management, Strategy, Forecasting, Operations Management, Account Management, Negotiation, Customer Satisfaction, Profit, Budgets, Customer Service, Vehicles, Leadership, Direct Sales, Selling

Education
Indiana University Bloomington   1980 — 1985
Bachelor of Business Administration (BBA), Business Administration and Management, General

Experience
Capital One Auto Finance   March 2015 - Present
GreatAmerica Leasing  October 2011 - March 2015
The Vinings Club  October 2010 - April 2012
Crystal Blue Aquatic S   May 2001 - October 2011

Skills
Detailed Oriented, Multi-Tasking, Microsoft Excel, Microsoft Word, Outlook, OnBase

Education
Kennesaw State University - Michael J. Coles College of Business   2006 — 2011
BBA, Finance

Experience
Stevens Transport  July 2012 - Present
Heartland Express, Inc.   September 2011 - July 2012
Capital One Auto Finance   May 2009 - April 2011

Skills
Logistics, Credit, Process Improvement, Management, Transportation, Truckload, Coaching, Human Resources, Contract Negotiation, Inventory Management, Organizational..., Account Management, Operations Management, Analysis, Training, Customer Service, Employee Relations, Employee Benefits, Supply Chain, Customer Satisfaction, Negotiation

Education
Louisiana Tech University   2000 — 2004
Bachelor of Applied Science (B.A.Sc.), Business Administration, Management and Operations

Experience
Bank of America  June 2010 - Present
Booz & Co  2008 - June 2010
Capital One Auto Finance   2004 - 2008
Capital One Financial Corp.  2000 - 2004
A.T. Kearney   1995 - 2000
Honeywell Europe  1991 - 1993
Honeywell Information Systems  1987 - 1991

Education
INSEAD   1994 — 1994
MBA

Experience
Expedia, Inc.   March 2014 - Present
Capital One Auto Finance   October 2011 - March 2014
American Airlines  January 2008 - September 2011
Texas A&M University  August 2005 - December 2007
United Airlines  May 2006 - August 2006
Penn State University  May 2005 - August 2005
Penn State University  May 2003 - July 2005
Penn State University  January 2001 - May 2003
Infosys Technologies Pvt. Ltd.   June 2000 - December 2000

Skills
Optimization, Simulation, Programming, SAS, Simulations, Predictive Analytics, Revenue Analysis, Operations Research, Analytics, Forecasting, Predictive Modeling, Business Analytics, VBA, Data Mining, Analysis, Segmentation, Statistical Modeling, Financial Services, Revenue Management, Modeling, Demand Forecasting, Quantitative Analytics, Airlines, Management, Data Analysis

Education
Texas A&M University   2005 — 2007
PhD.

Penn State University   2001 — 2005

Indian Institute of Technology, Bombay   1996 — 2000
B. Tech

Experience
United Auto Credit Corporation  August 2015 - Present
Rapid Force Operational Training Solutions in Dallas Fort Worth   2015 - Present
Santander Consumer USA Inc./Chrysler Capital   February 2013 - December 2014
Infinti Financial Services   October 2011 - February 2013
General Motors Onstar  January 2009 - May 2011
CitiFinancial Auto  December 2006 - June 2008
Capital One Auto Finance   July 2005 - November 2006
Key Auto Finance  January 2005 - May 2005
Americredit Financial Services  March 2004 - January 2005

Skills
Credit, Sales, Customer Retention, Management, Sales Management, Finance, Team Building, Training, Loans, Leadership, Banking, Credit Analysis, Sales Operations, Customer Service, Relationship Management, Financial Services, Process Improvement, Operations Management, Leadership Development, Cross-functional Team..., Organizational..., Strategic Leadership, Educational Leadership, Employee Training, Training Delivery, Training & Development, Salesforce.com, Sales Process, Consultative Selling, Emotional Intelligence, Public Speaking

Education
Johnson & Wales University   1993 — 1996
Bachelor of Science, International Business

Experience
Capital One  September 2010 - Present
Capital One Auto Finance   April 2003 - September 2010
Meritage Technologies  November 2001 - November 2002
The Socius Group (TSG)   January 2001 - November 2001
Breakaway Solutions  January 2000 - December 2000
Tactica Technology Group  February 1999 - December 1999
Cambridge Technology Partners  November 1997 - January 1999
Philip Morris, USA  January 1994 - November 1997
Independent Consultant  June 1993 - December 1993
Texas Instruments  May 1982 - May 1993

Skills
Data Warehousing, SDLC, Vendor Management, Requirements Gathering, Business Analysis, Business Intelligence, Mortgage Servicing..., Requirements Analysis, Integration, Process Improvement, Visio, CRM, Consulting, Information Technology, Business Process..., IT Management, Disaster Recovery, Business Objects, Risk Management

Education
Harding University   1978 — 1982
Bachelor of Business Administration (B.B.A.), Business Systems Analysis

Experience
Aetna  June 2014 - Present
Capital One  June 2011 - June 2014
Farmers Business Insurance  November 2007 - June 2011
Capital One Auto Finance   October 2005 - November 2007

Skills
Analytics, SAS, Business Intelligence, Forecasting, Management, Strategy, SQL, Credit Risk, Program Management, Marketing Analytics, Credit Cards, Business Objects, Reporting & Analysis, Incentive Programs, Loss Mitigation, Staffing Models, Operational Planning, Strategic Planning, Collections, Team Leadership, Big Data, Hadoop, Hive, Data Warehousing, Tableau

Education
Indian Institute of Technology, Delhi   2001 — 2005
Bachelor of Technology, Engineering Physics

Experience
Capital One  December 2012 - Present
Capital One Auto Finance   October 2008 - December 2012
Capital One  May 2003 - September 2008
American Airlines  January 2003 - May 2003
American Airlines  October 2001 - December 2002
American Airlines  October 1999 - September 2001
American Airlines  March 1998 - September 1999
American Airlines  April 1996 - February 1998
American Airlines  May 1994 - March 1996
Tenneco Gas  May 1993 - May 1994

Skills
Passed Certified Public..., Risk Management, Financial Analysis, Leadership, Strategic Planning, Financial Services, Credit Analysis, Cross-functional Team..., Competitive Analysis, Financial Modeling, Credit, Credit Risk, Finance, Corporate Finance, Analytics

Education
Rice University   1992 — 1994
Master of Business Administration (MBA), Finance

University Of Bombay   1990 — 1992
Master of Accounting, Accounting

Institute of Cost and Works Accountants of India - ICWAI   1987 — 1991
ICWA equivalent to CMA, Cost Accounting

University Of Bombay   1985 — 1990
Bachelor's degree, Accounting

St. Theresa's High School   1975 — 1985

Experience
Capital One  November 2014 - Present
Capital One  February 2013 - November 2014
Capital One  February 2010 - February 2013
Capital One  February 2009 - February 2010
Capital One Auto Finance   January 2007 - February 2009
Capital One Auto Finance   December 2005 - January 2007

Skills
Project Management, Process Improvement, Risk Management, Business Process..., Business Analysis, Process Engineering, Banking, Leadership, Call Centers, Credit, Analysis, Program Management, Strategy

Education
LeTourneau University   2005 — 2007
MBA, Finance

University of Oklahoma - Price College of Business   1997 — 2001
Bachelor of Business Administration (BBA), Economics and Management

Experience
Capital One Home Loans  February 2015 - Present
Capital One Home Loans  October 2013 - January 2015
Capital One Home Loans  February 2011 - October 2013
Capital One  December 2008 - February 2011
Capital One Auto Finance   September 2006 - November 2008
Pulte Homes  March 2002 - September 2006

Skills
Vendor Management, Financial Services, Cross-functional Team..., Marketing, Analytics, Strategic Planning, Project Management, Leadership, Market Research, Team Building, Change Management, Marketing Strategy, Team Leadership, Process Improvement, Program Management, Risk Management, Management, Business Analysis

Education
Louisiana State University and Agricultural and Mechanical College   1998 — 2001
BA, Mass Communication

Experience
AT&T  August 2007 - Present
Confidential  2003 - 2009
Capital One Auto Finance   September 2004 - January 2006
UPS Professional Service   August 1996 - May 2001
UPS  1996 - 2001

Education
Johnson & Wales University   1991 — 2001

Experience
Capital One Auto Finance   July 2014 - Present
Capital One Auto Finance   June 2007 - July 2014
North Fork Bank  June 2002 - June 2007

Skills
Banking, Credit Risk, Credit Analysis, Credit, Loans, Relationship Management, Commercial Banking, Consumer Lending, Credit Cards, Cross Selling, Customer Retention, Finance, Customer Service, Financial Risk, Financial Services, Forecasting, Loan Origination, Mortgage Lending, Portfolio Management, Sales, Team Building, Underwriting

Education
Long Island University   2005 — 2010
Masters, Literacy

St. Joseph's College   2001 — 2005

Smithtown High School

Experience
Capital One Auto Finance   December 2013 - Present
Blue Cross Blue Shield of Texas  November 2010 - November 2013
metroPCS  June 2010 - October 2010
Essilor of America  March 2010 - June 2010
Cengage Learning  February 2010 - March 2010
FedEx  January 2008 - November 2009
7-Eleven Inc.,   January 2003 - December 2007
AT&T  October 2002 - January 2003
Lands End  July 2002 - September 2002

Skills
Business Objects, Data Warehousing, Business Intelligence, Data Modeling, Crystal Reports, Business Intelligence..., Performance Tuning, Enterprise Software, Dashboard, Data Integration, Data Warehouse...

Education
Gulbarga University

Experience
Capital One Auto Finance   Senior Credit Analyst IIGM Financial Services/AmeriCreditFebruary 2007 - April 2012
Cherokee CDJ   September 1998 - February 2007

Skills
Loss Mitigation, Banking, Funding, Financial Risk, Credit Scoring, Lines Of Credit, Inventory Management, Customer Satisfaction, Training, Credit Analysis, Loans, Consumer Lending, Credit Risk, Portfolio Management, Relationship Management, Sales, Finance, Credit, Strategic Planning, Customer Service, Cold Calling, Retail, Analysis, Salesforce.com, New Business Development, Team Building

Education
Kennesaw State University - Michael J. Coles College of Business   2009 — 2013
Bachelor of Business Administration (B.B.A.), Business Management

Kennesaw State University   1989 — 1995

Experience
Westlake Financial Services  April 2009 - Present
HSBC (auto finance div)   May 2006 - August 2008
Capital One Auto Finance   September 1999 - May 2006
Tom Benson Chevrolet  August 1998 - September 1999

Skills
Sales Management, Sales Operations, Credit, Financial Services, Credit Risk, Credit Analysis, Risk Management, Sales, Leadership, Solution Selling, CRM, Selling, Training, Marketing, Finance, Loans, Recruiting

Education
Louisiana State University in Shreveport
Business

Louisiana Tech University
Microbiology

Experience
Santander Consumer USA Inc.  January 2013 - Present
Capital One Auto Finance   May 2009 - January 2013

Skills
Hospitality Industry, Food & Beverage, Catering, Menu Development, Fine Dining, Customer Satisfaction, Training, Loss Mitigation, Loan Servicing, Funding, Team Building, Fraud Detection, Credit Analysis, Loan Origination, Credit Risk, Financial Services, Loans, Credit Cards, Mortgage Banking, Credit, Consumer Lending, Forecasting

Education
Le Cordon Bleu College of Culinary Arts-Austin

Experience
Capital One Auto Finance   February 1999 - Present
Morgan Stanley Smith Barney  January 1998 - January 1999
Americredit  January 1995 - November 1998
Premier Auto Finance  January 1993 - January 1995

Skills
Account Management, Sales Management, Strategic Planning, Business Strategy, Hiring, Credit, Credit Analysis, Portfolio Management, Banking, Loans, Financial Analysis, Credit Risk, Underwriting, Risk Management, Financial Planning, Mortgage, Investments, Funding, Insurance, Loan Origination, Customer Service, Budgeting, Consumer Lending, Managing Partner of a..., Customer Retention, Negotiation, Sales

Education
St Xavier University   1987 — 1992
Bachelor's degree, Business Administration and Management, General, Honors

Loyola University of Chicago   1987 — 1988
PRE-MEDICAL, Human Biology

Experience
Wells Fargo  June 2011 - Present
Capital One  August 2007 - June 2011
Capital One Auto Finance   2009 - 2010
Satyam BPO Limited  2005 - 2006

Skills
ETL, SDLC, Requirements Analysis, Agile Methodologies, Oracle, Data Warehousing, SQL, Business Analysis, PL/SQL, Unix

Education
Kakatiya University   1995 — 1998
Master's Degree

Kakatiya University   1992 — 1995
BSc, computer science

Experience
Viverae  December 2014 - Present
Neiman Marcus  February 2014 - December 2014
Excentus  July 2012 - February 2014
True Automation  April 2012 - July 2012
Fujifilm  June 2006 - April 2012
Alcoa Fujikura  November 2005 - July 2006
Capital One Auto Finance   2004 - 2005

Skills
Linux, Python, Technical Support, Bash, SQL, Oracle, Microsoft SQL Server, Red Hat Linux, Shell Scripting, Troubleshooting, XML, Windows, Operating Systems, Databases, TCP/IP, SOAP, Unix, Automation, NoSQL, Couchbase, git, GitLab

Education
ITT Technical Institute-Richardson   2004 — 2006
Associates in Applied Science, Computer and Electrical Engineering

Experience
Capital One Auto Finance   June 2014 - Present
Capital One Auto Finance   January 2014 - Present
Wipro  January 2011 - January 2014
Wipro Technologies  November 2006 - January 2014

Skills
HP Exstream, SQL Server, Document Management, Experienced Business..., Project Management, Exstream Dialogue, Microsoft SQL Server, Oracle 8i, ASP.NET, C# .NET, Microsoft Visual Basic, Microsoft Office Suite, .NET Batch Jobs, ClearCase, .NET, Oracle, C#, Batch Processing, DB2, Requirements Gathering, Visual Basic, Software Project..., Microsoft Office, Agile Methodologies

Education
St. Peter's Engineering College   2002 — 2006
B.E., Computer Science and Engineering

IHM, Avadi   2000 — 2002
High School/Secondary Diplomas and Certificates

Kendriya Vidyalaya   1990 — 2000

Experience
USAA  October 2014 - Present
ARAMARK - Raymond James Stadium   August 2008 - Present
Century 21 Sunbelt Realty  November 1999 - December 2014
Capital One  November 2012 - July 2014
Westin Tampa Bay   March 2011 - July 2014
Capital One Auto Finance   August 2007 - November 2012

Skills
Leadership, Real Estate, Mortgage Lending, Loans, Credit, Investments, Negotiation, Customer Service, Financial Analysis, Banking, Risk Management, Insurance, Sales Management, Foreclosures, Finance, Analysis, Investment Properties, Selling, Sales

Education
Kaplan University   2015 — 2016
Bachelor of Science (B.S.), Health and Wellness, General

Hillsborough Community College   2013 — 2014
Paralegal Certificate, Legal Studies, General

University of South Florida   1997 — 2003
Bachelor of Arts, Criminology

Experience
Capital One Auto Finance   August 2012 - Present
Capital One Auto Finance   August 2012 - Present

Skills
Account Management, Automotive, Credit, Customer Retention, Customer Service, Leadership, Management, Marketing, Microsoft Excel, Sales, Sales Management, Social Media, Team Building, Negotiation, Sales Process

Education
Louisiana State University   1987 — 1992
Marketing, Marketing

Experience
Capital One Auto Finance   August 2013 - December 2013

Education
Itawamba Community College   2009 — 2011
Associate of Arts (A.A.)