Cleartel Communications
Industry: IT service management company
DescriptionFounded: 1994 Parent organization: Birch Communications, Inc. Subsidiaries: Supra Telecommunications and Information Systems, Inc.,
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Cleartel Communications Employees
Employee
Years
Job
Industry
Shawn Clark Shawn Clark's Cleartel Communications Experience July 2006 - July 2008
Job Director, Customer Operations: Helping employees realize their full potential to drive business excellence
Industry Telecommunications
Experience
Frontier Communications June 2015 - Present
Frontier Communications July 2008 - June 2015
GDI - Global Domains International March 2007 - January 2014
Cleartel Communications July 2006 - July 2008
Broadview Networks 2004 - 2006
Admiral Asset Group, Inc 1999 - 2000
Skills
Call Center, Team Building, Social Media Marketing, Coaching, Telecommunications, Customer Satisfaction, Social Networking, Customer Service, Marketing Strategy, Call Centers, Leadership, Sales, Management, Vendor Management, Cross-functional Team..., Troubleshooting, Product Management, Process Improvement, Training, Social Media, Strategy, Recruiting, E-commerce, Quality Assurance, Sales Management, Networking
Education
Mohawk Valley Community College 1998 — 2001
Associates, Business Management
Frontier Communications June 2015 - Present
Frontier Communications July 2008 - June 2015
GDI - Global Domains International March 2007 - January 2014
Cleartel Communications July 2006 - July 2008
Broadview Networks 2004 - 2006
Admiral Asset Group, Inc 1999 - 2000
Skills
Call Center, Team Building, Social Media Marketing, Coaching, Telecommunications, Customer Satisfaction, Social Networking, Customer Service, Marketing Strategy, Call Centers, Leadership, Sales, Management, Vendor Management, Cross-functional Team..., Troubleshooting, Product Management, Process Improvement, Training, Social Media, Strategy, Recruiting, E-commerce, Quality Assurance, Sales Management, Networking
Education
Mohawk Valley Community College 1998 — 2001
Associates, Business Management
Matthew Wattles Matthew Wattles's Cleartel Communications Experience February 2003 - August 2011
Job Enterprise Infrastructure Manager At Mitsubishi Power Systems Americas
Industry Information Technology and Services
Experience
Mitsubishi Hitachi Power Systems Americas June 2008 - Present
Cleartel Communications February 2003 - August 2011
Cleartel Communications January 2003 - June 2008
TalkAmerica July 2000 - February 2003
Talk America January 2000 - January 2003
TransAm Financial Group May 1998 - June 2000
TransAm Financial Group January 1998 - January 2000
Skills
Windows Server 2008, Windows Server 2003, Windows XP Professional, Windows 7, SAN, SSD, Active Directory, DHCP, NAT, SCCM, SCOM, ISA Server, Hyper-V, Virtual Server, VMware ESX, HP EVA, HP Data Protector, SNMP, TFTP, DNS administration, Firewall Administration, Information Security..., Network Auditing, Windows Server, VMware, TMG, Microsoft Exchange, Servers, Troubleshooting, Data Center, Operating Systems, Hardware, DNS, Network Monitoring Tools, Technical Support, XP, Networking, Windows XP, Information Security, Mobility Management, Firewalls, Virtualization, Network Administration, Windows, IIS, Integration, Microsoft Technologies, Enterprise Architecture, Information Technology, WAN
Education
University of Central Florida - College of Business Administration 1993 — 1998
Finance
Mitsubishi Hitachi Power Systems Americas June 2008 - Present
Cleartel Communications February 2003 - August 2011
Cleartel Communications January 2003 - June 2008
TalkAmerica July 2000 - February 2003
Talk America January 2000 - January 2003
TransAm Financial Group May 1998 - June 2000
TransAm Financial Group January 1998 - January 2000
Skills
Windows Server 2008, Windows Server 2003, Windows XP Professional, Windows 7, SAN, SSD, Active Directory, DHCP, NAT, SCCM, SCOM, ISA Server, Hyper-V, Virtual Server, VMware ESX, HP EVA, HP Data Protector, SNMP, TFTP, DNS administration, Firewall Administration, Information Security..., Network Auditing, Windows Server, VMware, TMG, Microsoft Exchange, Servers, Troubleshooting, Data Center, Operating Systems, Hardware, DNS, Network Monitoring Tools, Technical Support, XP, Networking, Windows XP, Information Security, Mobility Management, Firewalls, Virtualization, Network Administration, Windows, IIS, Integration, Microsoft Technologies, Enterprise Architecture, Information Technology, WAN
Education
University of Central Florida - College of Business Administration 1993 — 1998
Finance
Michelle Suau-Weber's Cleartel Communications Experience August 2002 - August 2007
Job Process Improvement Engineer at South Eastern Grocers
Industry Financial Services
Experience
Southeastern Grocers September 2015 - Present
JP Morgan Chase December 2009 - September 2015
Saveology.com ™ March 2009 - November 2009
Ocwen Financial Corporation August 2006 - August 2007
Cleartel Communications August 2002 - August 2007
Skills
Six Sigma, Lean Six Sigma, Process Improvement, Continuous Improvement, PMO, Project Management, Project Portfolio..., Business Process..., Risk Management, Project Delivery, PMP, Stakeholder Management, Business Analysis, Customer Service, Business Process, IT Management, Requirements Analysis, Vendor Management, Software Project..., Requirements Gathering, Visio, Telecommunications, Agile Project Management, Workforce Management, Call Center Development, SharePoint, Microsoft Office, Management, Team Building, Team Leadership, Operations Management, Call Centers, Customer Experience, IVR, Forecasting, Quality Assurance, Disaster Recovery, Telecommunication..., Mortgage Banking, Workforce Planning, SharePoint Designer, Contract Negotiation, Contract Management, Outsourcing, Business, Mergers & Acquisitions, Operating Budgets, Call Center Architecture, Call center start-up
Education
Palm Beach State College
Associate's degree, Business Administration and Management, General
Southeastern Grocers September 2015 - Present
JP Morgan Chase December 2009 - September 2015
Saveology.com ™ March 2009 - November 2009
Ocwen Financial Corporation August 2006 - August 2007
Cleartel Communications August 2002 - August 2007
Skills
Six Sigma, Lean Six Sigma, Process Improvement, Continuous Improvement, PMO, Project Management, Project Portfolio..., Business Process..., Risk Management, Project Delivery, PMP, Stakeholder Management, Business Analysis, Customer Service, Business Process, IT Management, Requirements Analysis, Vendor Management, Software Project..., Requirements Gathering, Visio, Telecommunications, Agile Project Management, Workforce Management, Call Center Development, SharePoint, Microsoft Office, Management, Team Building, Team Leadership, Operations Management, Call Centers, Customer Experience, IVR, Forecasting, Quality Assurance, Disaster Recovery, Telecommunication..., Mortgage Banking, Workforce Planning, SharePoint Designer, Contract Negotiation, Contract Management, Outsourcing, Business, Mergers & Acquisitions, Operating Budgets, Call Center Architecture, Call center start-up
Education
Palm Beach State College
Associate's degree, Business Administration and Management, General
Howard Marquardt Howard Marquardt's Cleartel Communications Experience October 2006 - September 2007
Job Customer & Technical Support Management * Systems Implementation & Support * Field Service Management
Industry Telecommunications
Experience
First Aid CPR AED Instructor July 2015 - Present
Technology Implementation and Support Contractor September 2014 - Present
VOX Communications December 2007 - September 2014
Cleartel Communications October 2006 - September 2007
VOX Communications November 2005 - October 2006
Trinsic, Inc. December 2004 - April 2005
Epicus, Inc August 2003 - December 2004
Attronica Computers 2000 - 2002
Central Point Telecom February 1999 - June 2000
AMNEX February 1994 - July 1998
Skills
Telecommunications, VoIP, T1, Sales Engineering, CRM, Mobile Devices, Account Management, Network Design, Networking, Operations Management, Technical Support, Customer Support, Computer Hardware, Loss Prevention, Construction, Management, Wireless, Leadership, Call Centers, Vendor Management, Security, Sales
Education
University of Phoenix 2008 — 2009
AAB, Business Administration, 3.95
First Aid CPR AED Instructor July 2015 - Present
Technology Implementation and Support Contractor September 2014 - Present
VOX Communications December 2007 - September 2014
Cleartel Communications October 2006 - September 2007
VOX Communications November 2005 - October 2006
Trinsic, Inc. December 2004 - April 2005
Epicus, Inc August 2003 - December 2004
Attronica Computers 2000 - 2002
Central Point Telecom February 1999 - June 2000
AMNEX February 1994 - July 1998
Skills
Telecommunications, VoIP, T1, Sales Engineering, CRM, Mobile Devices, Account Management, Network Design, Networking, Operations Management, Technical Support, Customer Support, Computer Hardware, Loss Prevention, Construction, Management, Wireless, Leadership, Call Centers, Vendor Management, Security, Sales
Education
University of Phoenix 2008 — 2009
AAB, Business Administration, 3.95
Eve Frangipane's Cleartel Communications Experience February 2006 - August 2009
Job CoFounder/Publisher at Peak City Press Incorporated
Industry Publishing
Experience
Peak City Press Incorporated May 2014 - Present
Windstream Communications October 2009 - May 2014
Cleartel Communications February 2006 - August 2009
Sprint Canada April 1999 - March 2001
Skills
Co-location, Unified Communications, Solution Selling, Direct Sales, Salesforce.com, Telecommunications, VoIP, Telephony, Account Management, Wireless, Ethernet, IP, Hosted Services, Cloud Computing, Publishing, Online Publishing, Marketing, Social Media Marketing, Advertising, Advertising Sales, Interactive Advertising, Marketing Strategy
Education
Florida Atlantic University
Peak City Press Incorporated May 2014 - Present
Windstream Communications October 2009 - May 2014
Cleartel Communications February 2006 - August 2009
Sprint Canada April 1999 - March 2001
Skills
Co-location, Unified Communications, Solution Selling, Direct Sales, Salesforce.com, Telecommunications, VoIP, Telephony, Account Management, Wireless, Ethernet, IP, Hosted Services, Cloud Computing, Publishing, Online Publishing, Marketing, Social Media Marketing, Advertising, Advertising Sales, Interactive Advertising, Marketing Strategy
Education
Florida Atlantic University
Lester Torres Lester Torres's Cleartel Communications Experience October 2006 - October 2008
Job Manager, Enterprise Patient Access at Orlando Health
Industry Hospital & Health Care
Experience
Orlando Health September 2013 - Present
JPMorgan Chase October 2008 - September 2013
Cleartel Communications October 2006 - October 2008
Eastern Financial Credit March 2004 - October 2006
Walgreens Pharmacy August 2003 - March 2004
TracFone Wireless June 2000 - August 2003
Skills
Call Centers, Sales, Quality Assurance, Vendor Management, Customer Service, Team Building, Business Analysis, Account Management, Process Improvement, Sales Management, Customer Satisfaction, Leadership, Team Leadership, Microsoft Office, Strategic Planning, Call Center, Analysis
Education
Florida International University 2004 — 2006
Bachelors of Business Administration
Orlando Health September 2013 - Present
JPMorgan Chase October 2008 - September 2013
Cleartel Communications October 2006 - October 2008
Eastern Financial Credit March 2004 - October 2006
Walgreens Pharmacy August 2003 - March 2004
TracFone Wireless June 2000 - August 2003
Skills
Call Centers, Sales, Quality Assurance, Vendor Management, Customer Service, Team Building, Business Analysis, Account Management, Process Improvement, Sales Management, Customer Satisfaction, Leadership, Team Leadership, Microsoft Office, Strategic Planning, Call Center, Analysis
Education
Florida International University 2004 — 2006
Bachelors of Business Administration
Dana Hoyle Dana Hoyle's Cleartel Communications Experience March 2003 - May 2006
Job TELECOMMUNICATIONS REGULATORY COMPLIANCE CONSULTANT
Industry Telecommunications
Experience
Independent Contractor / Telecom September 2012 - Present
Keller Graduate School of Management June 2009 - Present
The Commpliance Group, Inc. June 2011 - September 2012
Clearview Electric Inc and Quality Telephone - Director of Regulatory Affairs January 2010 - January 2011
Independent Contractor / Telecom March 2009 - January 2010
California University of PA May 2008 - May 2009
John Staurulakis, Inc. August 2008 - March 2009
Matrix Telecom, Inc May 2006 - April 2008
Cleartel Communications March 2003 - May 2006
VarTec Telecom, Inc July 2001 - September 2002
Skills
Mergers, Wireless Services, Telecommunications, Compliance, Strategic Planning, Certifications, Tariff Filings, Compliance Reporting, Regulatory Analysis, Regulatory Requirements, Regulatory Strategy, Regulatory Research, Tariffs, Regulations, Wireless, Regulatory Affairs, Policy, Strategy, Management, Broadband, Start-ups, Security, Program Management, Public Policy, Mergers & Acquisitions, Team Leadership, Leadership, Due Diligence, Licensing, Contract Management, Analysis, Outsourcing, Legal Writing, Corporate Governance, Intellectual Property, Consulting, Strategic Partnerships, Proposal Writing, Executive Management, Process Improvement, Business Strategy, Contract Negotiation, Management Consulting, Cross-functional Team..., Governance, Project Management, Project Planning, Vendor Management, Risk Management, Government
Education
California University of Pennsylvania 2007 — 2009
Master's, Law and Public Policy
New York Institute of Technology-Old Westbury 2004 — 2005
Bachelor, Independent Studies
Independent Contractor / Telecom September 2012 - Present
Keller Graduate School of Management June 2009 - Present
The Commpliance Group, Inc. June 2011 - September 2012
Clearview Electric Inc and Quality Telephone - Director of Regulatory Affairs January 2010 - January 2011
Independent Contractor / Telecom March 2009 - January 2010
California University of PA May 2008 - May 2009
John Staurulakis, Inc. August 2008 - March 2009
Matrix Telecom, Inc May 2006 - April 2008
Cleartel Communications March 2003 - May 2006
VarTec Telecom, Inc July 2001 - September 2002
Skills
Mergers, Wireless Services, Telecommunications, Compliance, Strategic Planning, Certifications, Tariff Filings, Compliance Reporting, Regulatory Analysis, Regulatory Requirements, Regulatory Strategy, Regulatory Research, Tariffs, Regulations, Wireless, Regulatory Affairs, Policy, Strategy, Management, Broadband, Start-ups, Security, Program Management, Public Policy, Mergers & Acquisitions, Team Leadership, Leadership, Due Diligence, Licensing, Contract Management, Analysis, Outsourcing, Legal Writing, Corporate Governance, Intellectual Property, Consulting, Strategic Partnerships, Proposal Writing, Executive Management, Process Improvement, Business Strategy, Contract Negotiation, Management Consulting, Cross-functional Team..., Governance, Project Management, Project Planning, Vendor Management, Risk Management, Government
Education
California University of Pennsylvania 2007 — 2009
Master's, Law and Public Policy
New York Institute of Technology-Old Westbury 2004 — 2005
Bachelor, Independent Studies
Brandon Simonsen's Cleartel Communications Experience April 2007 - October 2008
Job Senior Technical Support Engineer at ServiceNow – The Enterprise Cloud Company
Industry Information Services
Experience
ServiceNow – The Enterprise Cloud Company February 2015 - Present
The Walt Disney Company April 2012 - January 2015
DataBank IMX August 2009 - March 2012
MSC Care Management October 2008 - August 2009
Optimal Phone Interpreters October 2008 - August 2009
Cleartel Communications April 2007 - October 2008
Skills
Enterprise Content..., Data Warehousing, SQL, Microsoft SQL Server, Software Development, OnBase, SharePoint, Crystal Reports, SSRS, ETL, Data Analysis, Reporting & Analysis, Database Development, PL/SQL, Informatica, Informatica..., Oracle SQL Developer, Teradata, Python, Data Integration, Solution Architecture, Master Data Management, HTML5, HTML, jQuery, Home Automation, Integration, Databases, Business Process, Visio, Requirements Gathering, SaaS, Enterprise Software, IIS, Document Management
Education
University of Central Florida 2005 — 2007
Bachelor of Science, Management Information Systems
ServiceNow – The Enterprise Cloud Company February 2015 - Present
The Walt Disney Company April 2012 - January 2015
DataBank IMX August 2009 - March 2012
MSC Care Management October 2008 - August 2009
Optimal Phone Interpreters October 2008 - August 2009
Cleartel Communications April 2007 - October 2008
Skills
Enterprise Content..., Data Warehousing, SQL, Microsoft SQL Server, Software Development, OnBase, SharePoint, Crystal Reports, SSRS, ETL, Data Analysis, Reporting & Analysis, Database Development, PL/SQL, Informatica, Informatica..., Oracle SQL Developer, Teradata, Python, Data Integration, Solution Architecture, Master Data Management, HTML5, HTML, jQuery, Home Automation, Integration, Databases, Business Process, Visio, Requirements Gathering, SaaS, Enterprise Software, IIS, Document Management
Education
University of Central Florida 2005 — 2007
Bachelor of Science, Management Information Systems
Donna Sierra Donna Sierra's Cleartel Communications Experience August 2004 - June 2007
Job Accounting Director at MoreDirect
Industry Accounting
Experience
MoreDirect August 2014 - Present
Campus Management April 2010 - July 2014
Campus Management Corp June 2007 - April 2010
Cleartel Communications August 2004 - June 2007
Republic Services, Inc. 2003 - 2004
BFI 2001 - 2002
Orius Corp 1998 - 2001
Baker Hughes INTEQ 1992 - 1998
Skills
Project Management, General Ledger, Great Plains Software, Process Improvement, Variance Analysis, QuickBooks, Team Leadership, Cross-functional Team..., Financial Reporting, Financial Accounting, Financial Audits, Financial Statements, Finance, Software Documentation, Business Process..., Business Process, Business Analysis, Microsoft Dynamics GP, Accounting
Education
Keller Graduate School of Management 2008 — 2009
Masters of Accounting, Accounting / CPA Emphasis
University of Colorado Denver 2002 — 2008
MBA, Business Management
Fairmont State University 1988 — 1991
Dual BS, Accounting / Business Management
MoreDirect August 2014 - Present
Campus Management April 2010 - July 2014
Campus Management Corp June 2007 - April 2010
Cleartel Communications August 2004 - June 2007
Republic Services, Inc. 2003 - 2004
BFI 2001 - 2002
Orius Corp 1998 - 2001
Baker Hughes INTEQ 1992 - 1998
Skills
Project Management, General Ledger, Great Plains Software, Process Improvement, Variance Analysis, QuickBooks, Team Leadership, Cross-functional Team..., Financial Reporting, Financial Accounting, Financial Audits, Financial Statements, Finance, Software Documentation, Business Process..., Business Process, Business Analysis, Microsoft Dynamics GP, Accounting
Education
Keller Graduate School of Management 2008 — 2009
Masters of Accounting, Accounting / CPA Emphasis
University of Colorado Denver 2002 — 2008
MBA, Business Management
Fairmont State University 1988 — 1991
Dual BS, Accounting / Business Management
Carolina Galeano Carolina Galeano's Cleartel Communications Experience December 2004 - August 2009
Job HR Coordinator at UCP of Central Florida
Industry Design
Experience
UCP of Central Florida September 2013 - Present
LuNo Designs July 2013 - Present
The Hartford 2010 - Present
Cleartel Communications December 2004 - August 2009
Seminole County Public Schools December 2003 - December 2004
Skills
Insurance, Microsoft Excel, Customer Service, Outlook, Microsoft Office, PowerPoint, Underwriting, Risk Management, Process Improvement, Microsoft Word, Financial Analysis, Access, Employee Benefits, Vendor Management, Financial Services, Visio, Business Analysis, Lotus Notes, Management, Accounts Receivable, Human Resources, Call Centers, Leadership
Education
University of Phoenix 2009 — 2010
Masters of Management, Human Resources Management and Services
University of Phoenix 2004 — 2007
Bachelor of Science (B.S.), Accounting and Business/Management
UCP of Central Florida September 2013 - Present
LuNo Designs July 2013 - Present
The Hartford 2010 - Present
Cleartel Communications December 2004 - August 2009
Seminole County Public Schools December 2003 - December 2004
Skills
Insurance, Microsoft Excel, Customer Service, Outlook, Microsoft Office, PowerPoint, Underwriting, Risk Management, Process Improvement, Microsoft Word, Financial Analysis, Access, Employee Benefits, Vendor Management, Financial Services, Visio, Business Analysis, Lotus Notes, Management, Accounts Receivable, Human Resources, Call Centers, Leadership
Education
University of Phoenix 2009 — 2010
Masters of Management, Human Resources Management and Services
University of Phoenix 2004 — 2007
Bachelor of Science (B.S.), Accounting and Business/Management
Henock Assefa Henock Assefa's Cleartel Communications Experience September 2003 - June 2004
Job Procurement Manager at Diageo
Industry Consumer Goods
Experience
Diageo May 2015 - Present
Diageo January 2015 - May 2015
Diageo February 2010 - January 2015
Global eProcure November 2007 - February 2010
Procuri September 2004 - November 2007
Cleartel Communications September 2003 - June 2004
iBill.com 2001 - 2002
Skills
Procurement, eSourcing, Supply Chain Management
Education
Lynn University 1990 — 1994
Notre Dame
Diageo May 2015 - Present
Diageo January 2015 - May 2015
Diageo February 2010 - January 2015
Global eProcure November 2007 - February 2010
Procuri September 2004 - November 2007
Cleartel Communications September 2003 - June 2004
iBill.com 2001 - 2002
Skills
Procurement, eSourcing, Supply Chain Management
Education
Lynn University 1990 — 1994
Notre Dame
Nahomie Barosy Nahomie Barosy's Cleartel Communications Experience 2002 - 2007
Job Quality Assurance Engineer at BeQuick Software, Inc.
Industry Telecommunications
Experience
BeQuick Software, Inc. August 2012 - Present
BeQuick Software July 2007 - August 2012
Cleartel Communications 2002 - 2007
InfoHighway Communications August 2001 - October 2002
Bluestone Capital / Trade.Com 1999 - 2000
Skills
VoIP, Telecommunications, New Business Development, Direct Sales, Account Management, Sales, Management, Call Centers, Customer Service, Quality Assurance, Managed Services, Solution Selling, Process Improvement, Customer Retention, Business Planning, Vendor Management
Education
Palm Beach State College 2007 — 2010
BA, Business Administration
LaGuardia Community College 1990 — 1993
AA, Nursing
BeQuick Software, Inc. August 2012 - Present
BeQuick Software July 2007 - August 2012
Cleartel Communications 2002 - 2007
InfoHighway Communications August 2001 - October 2002
Bluestone Capital / Trade.Com 1999 - 2000
Skills
VoIP, Telecommunications, New Business Development, Direct Sales, Account Management, Sales, Management, Call Centers, Customer Service, Quality Assurance, Managed Services, Solution Selling, Process Improvement, Customer Retention, Business Planning, Vendor Management
Education
Palm Beach State College 2007 — 2010
BA, Business Administration
LaGuardia Community College 1990 — 1993
AA, Nursing
Ted Lango Ted Lango's Cleartel Communications Experience April 2003 - June 2007
Job VP Enabling Services at MetLife
Industry Insurance
Experience
MetLife April 2015 - Present
MetLife January 2013 - April 2015
Comcast Cable August 2010 - April 2012
Comcast Cable June 2007 - September 2010
Cleartel Communications April 2003 - June 2007
GTE Internetworking / BBN Technologies 1998 - 2003
GTE Internetworking / BBN Technologies 1998 - 1999
Skills
Project Management, Performance Management, Organizational..., Business Analysis, Management, Call Center Architecture, IVR Optimization, Workforce Management, Tableau - Visual Data..., IVR, Call Center, Mergers, Communications Audits, Data Analysis, Optimizations, Continuous Improvement, Strategy, Process Improvement, Business Intelligence, Call Centers, Customer Experience, Operations Management, Forecasting, VoIP, Customer Satisfaction, Outsourcing, Telecommunications, Leadership, Vendor Management, Team Leadership, Telephony, Cross-functional Team..., Customer Retention, CRM, IT Strategy, Analysis, Account Management, Analytics, Team Management, Sales Operations, Quality Assurance, Business Strategy, Software Documentation, Business Process..., Budgets, Disaster Recovery, Product Management, Business Process, Sales, Security
Education
University of Wisconsin-Milwaukee - Lubar School of Business 1985 — 1987
BBA, Finance
Purdue University 1982 — 1985
Physics
MetLife April 2015 - Present
MetLife January 2013 - April 2015
Comcast Cable August 2010 - April 2012
Comcast Cable June 2007 - September 2010
Cleartel Communications April 2003 - June 2007
GTE Internetworking / BBN Technologies 1998 - 2003
GTE Internetworking / BBN Technologies 1998 - 1999
Skills
Project Management, Performance Management, Organizational..., Business Analysis, Management, Call Center Architecture, IVR Optimization, Workforce Management, Tableau - Visual Data..., IVR, Call Center, Mergers, Communications Audits, Data Analysis, Optimizations, Continuous Improvement, Strategy, Process Improvement, Business Intelligence, Call Centers, Customer Experience, Operations Management, Forecasting, VoIP, Customer Satisfaction, Outsourcing, Telecommunications, Leadership, Vendor Management, Team Leadership, Telephony, Cross-functional Team..., Customer Retention, CRM, IT Strategy, Analysis, Account Management, Analytics, Team Management, Sales Operations, Quality Assurance, Business Strategy, Software Documentation, Business Process..., Budgets, Disaster Recovery, Product Management, Business Process, Sales, Security
Education
University of Wisconsin-Milwaukee - Lubar School of Business 1985 — 1987
BBA, Finance
Purdue University 1982 — 1985
Physics
Wendell Jean-Pierre Wendell Jean-Pierre's Cleartel Communications Experience August 2007 - March 2009
Job Youth Director at Heart of Mercy
Industry Consumer Services
Experience
Heart of Mercy July 2010 - Present
Real Life Production, LLC May 2010 - Present
Cleartel Communications August 2007 - March 2009
Skills
Telecommunications, Customer Service, Counseling, Music Production, Social Networking, Mentoring, Youth Ministry
Education
University of Central Florida 2005 — 2010
Bachelor of Science (B.S.), Psychology
Heart of Mercy July 2010 - Present
Real Life Production, LLC May 2010 - Present
Cleartel Communications August 2007 - March 2009
Skills
Telecommunications, Customer Service, Counseling, Music Production, Social Networking, Mentoring, Youth Ministry
Education
University of Central Florida 2005 — 2010
Bachelor of Science (B.S.), Psychology
Marc Esterman Marc Esterman's Cleartel Communications Experience 2007 - 2007
Job
Industry Legal Services
Experience
Revlon Consumer Products Corporation 2007 - 2014
Cleartel Communications 2007 - 2007
DSL.net, Inc. 2000 - 2007
Cummings & Lockwood 1996 - 2000
Winthrop, Stimson, Putnam & Roberts 1990 - 1996
Skills
Respected business..., Skilled negotiator, Clear communicator, Licensing, Corporate Governance, Intellectual Property, Trademarks, Mergers, Litigation, Patents, Employment Law, Due Diligence, Copyright Law, Executive Pay, Contract Negotiation, Employment Contracts, Legal Research, Securities Regulation, Respect, Mergers & Acquisitions, Corporate Law, Commercial Finance, Start-ups, Commercial Litigation, Trademark Infringement, International Law, Finance, Patent Litigation, Legal Writing, Patent Prosecution, Legal Advice, Venture Capital, Telecommunications
Education
The University of Connecticut School of Law 1987 — 1990
J.D., Law
Trinity College-Hartford 1982 — 1986
B.A., History
Revlon Consumer Products Corporation 2007 - 2014
Cleartel Communications 2007 - 2007
DSL.net, Inc. 2000 - 2007
Cummings & Lockwood 1996 - 2000
Winthrop, Stimson, Putnam & Roberts 1990 - 1996
Skills
Respected business..., Skilled negotiator, Clear communicator, Licensing, Corporate Governance, Intellectual Property, Trademarks, Mergers, Litigation, Patents, Employment Law, Due Diligence, Copyright Law, Executive Pay, Contract Negotiation, Employment Contracts, Legal Research, Securities Regulation, Respect, Mergers & Acquisitions, Corporate Law, Commercial Finance, Start-ups, Commercial Litigation, Trademark Infringement, International Law, Finance, Patent Litigation, Legal Writing, Patent Prosecution, Legal Advice, Venture Capital, Telecommunications
Education
The University of Connecticut School of Law 1987 — 1990
J.D., Law
Trinity College-Hartford 1982 — 1986
B.A., History
Paul Pagan Paul Pagan's Cleartel Communications Experience November 2006 - October 2008
Job Customer Care Specialist at TravelClick
Industry Hospitality
Experience
TravelClick September 2013 - June 2014
CHEP October 2008 - September 2013
Cleartel Communications November 2006 - October 2008
CCS Financial Services September 2005 - September 2006
Banco Popular de Puerto Rico February 2004 - August 2005
Skills
Hospitality Industry, Customer Service, Customer Satisfaction, Team Leadership, Management, Microsoft Office, Account Management, Social Media, Leadership, Microsoft Word
Education
Christopher Columbus High School
Kingsborough Community College
Telecommunications Technology/Technician
TravelClick September 2013 - June 2014
CHEP October 2008 - September 2013
Cleartel Communications November 2006 - October 2008
CCS Financial Services September 2005 - September 2006
Banco Popular de Puerto Rico February 2004 - August 2005
Skills
Hospitality Industry, Customer Service, Customer Satisfaction, Team Leadership, Management, Microsoft Office, Account Management, Social Media, Leadership, Microsoft Word
Education
Christopher Columbus High School
Kingsborough Community College
Telecommunications Technology/Technician
Tara Dunning Tara Dunning's Cleartel Communications Experience September 1996 - January 1998
Job Performance Driven Executive | Business Transformation Pioneer | Product & Organizational Development
Industry Information Technology and Services
Experience
Avaya January 2014 - Present
Comcast Cable March 2010 - October 2013
COMCAST Cable January 2005 - March 2010
UNISYS January 2002 - May 2004
TMG (Technology Management Group) January 2001 - January 2002
CAIS Internet January 1998 - January 2001
Cleartel Communications September 1996 - January 1998
Skills
Cross-functional Team..., Cloud Computing, Product Development, Integration, Telecommunications, Start-ups, VoIP, Strategy, CRM, Outsourcing, Change Management, Product Management, Strategic Partnerships, Program Management, Business Development, Networking, Management, Wireless, Project Management, Sales Management, Direct Sales, IT Strategy, Business Process..., Strategic Planning, Vendor Management, SDLC, Sales Operations, Professional..., Business Analysis, Leadership, Team Leadership, Customer Experience, Enterprise Software, Agile Methodologies, Team Building, Contract Negotiation, Software Development, Call Centers, Business Planning, B2B, VOD, Broadband, Mobile Devices, Lead Generation, Account Management, Business Process, Selling, Product Marketing, Cable Television, Sales
Education
Wharton School of Business 2013 — 2013
Comcast Women's Leadership Program, Executive Leadership
University of Michigan 1982 — 1985
BA w/Honors, Literature and Creative Writing
George Mason University
Master of Fine Arts (M.F.A.)
Avaya January 2014 - Present
Comcast Cable March 2010 - October 2013
COMCAST Cable January 2005 - March 2010
UNISYS January 2002 - May 2004
TMG (Technology Management Group) January 2001 - January 2002
CAIS Internet January 1998 - January 2001
Cleartel Communications September 1996 - January 1998
Skills
Cross-functional Team..., Cloud Computing, Product Development, Integration, Telecommunications, Start-ups, VoIP, Strategy, CRM, Outsourcing, Change Management, Product Management, Strategic Partnerships, Program Management, Business Development, Networking, Management, Wireless, Project Management, Sales Management, Direct Sales, IT Strategy, Business Process..., Strategic Planning, Vendor Management, SDLC, Sales Operations, Professional..., Business Analysis, Leadership, Team Leadership, Customer Experience, Enterprise Software, Agile Methodologies, Team Building, Contract Negotiation, Software Development, Call Centers, Business Planning, B2B, VOD, Broadband, Mobile Devices, Lead Generation, Account Management, Business Process, Selling, Product Marketing, Cable Television, Sales
Education
Wharton School of Business 2013 — 2013
Comcast Women's Leadership Program, Executive Leadership
University of Michigan 1982 — 1985
BA w/Honors, Literature and Creative Writing
George Mason University
Master of Fine Arts (M.F.A.)
Jennifer Ayoroa's Cleartel Communications Experience March 1993 - December 1993
Job Senior Manager, Financial Partnerships, Portfolio Marketing at Marriott International
Industry Marketing and Advertising
Experience
Marriott International August 2015 - Present
Marriott International August 2013 - July 2015
Marriott International April 2009 - July 2013
InvestorPlace Media 1996 - 2008
People For the American Way 1994 - 1996
Cleartel Communications March 1993 - December 1993
Skills
Marketing Strategy, SEM, Strategy, Marketing, Direct Mail, Online Advertising, Direct Marketing, Email Marketing, Online Marketing, Web Analytics, E-commerce, Lead Generation, Account Management, Blogging, PPC, Loyalty Programs, Publishing, Project Management, Public Speaking, Management, Integrated Marketing, Strategic Planning, Sales, Marketing Communications
Education
Tulane University - A.B. Freeman School of Business
BSM, Marketing
Marriott International August 2015 - Present
Marriott International August 2013 - July 2015
Marriott International April 2009 - July 2013
InvestorPlace Media 1996 - 2008
People For the American Way 1994 - 1996
Cleartel Communications March 1993 - December 1993
Skills
Marketing Strategy, SEM, Strategy, Marketing, Direct Mail, Online Advertising, Direct Marketing, Email Marketing, Online Marketing, Web Analytics, E-commerce, Lead Generation, Account Management, Blogging, PPC, Loyalty Programs, Publishing, Project Management, Public Speaking, Management, Integrated Marketing, Strategic Planning, Sales, Marketing Communications
Education
Tulane University - A.B. Freeman School of Business
BSM, Marketing
Prospero Antonio Matos Prospero Antonio Matos's Cleartel Communications Experience January 2002 - February 2006
Job Engineer III Customer Support at Cisco Systems
Industry Information Technology and Services
Experience
Cisco Systems May 2012 - Present
ClearAccess September 2008 - May 2012
Connexion Technologies February 2006 - April 2006
Cleartel Communications January 2002 - February 2006
IDS Telcom 2002 - 2005
Skills
Telecommunications, TCP/IP, IP, Ethernet, Debugging, Spanish, Linux, Windows, VoIP, Wireless, Firewalls, DSL, Cloud Computing, Embedded Systems, Unix, HTML, Routers, Switches, Cisco IOS, Routing, SIP, WAN, VPN, Routing Protocols, LAN Switching, CCNA, Subnetting, VTP, VLAN, STP, BGP, EIGRP, CCNP, OSPF, Network Engineering
Education
Florida Atlantic University 2005 — 2007
Bachelor of Business Administration (BBA), Management Information Systems, General
Colegio San Marcos, RD
Cisco Systems May 2012 - Present
ClearAccess September 2008 - May 2012
Connexion Technologies February 2006 - April 2006
Cleartel Communications January 2002 - February 2006
IDS Telcom 2002 - 2005
Skills
Telecommunications, TCP/IP, IP, Ethernet, Debugging, Spanish, Linux, Windows, VoIP, Wireless, Firewalls, DSL, Cloud Computing, Embedded Systems, Unix, HTML, Routers, Switches, Cisco IOS, Routing, SIP, WAN, VPN, Routing Protocols, LAN Switching, CCNA, Subnetting, VTP, VLAN, STP, BGP, EIGRP, CCNP, OSPF, Network Engineering
Education
Florida Atlantic University 2005 — 2007
Bachelor of Business Administration (BBA), Management Information Systems, General
Colegio San Marcos, RD
Ken Melley Ken Melley's Cleartel Communications Experience November 2006 - September 2008
Job Principal at Avenger Telecom, LLC
Industry Telecommunications
Experience
Avenger Telecom, LLC March 2009 - Present
MaxTel Communications October 2008 - March 2009
Cleartel Communications November 2006 - September 2008
Cleartel Communications September 2005 - November 2006
nii communications, Ltd February 2000 - September 2005
WorldxChange Communications April 1998 - February 2000
USLD Communications October 1990 - April 1998
ConTel Telecommunications 1989 - 1990
Education
North Carolina State University 1979 — 1983
Avenger Telecom, LLC March 2009 - Present
MaxTel Communications October 2008 - March 2009
Cleartel Communications November 2006 - September 2008
Cleartel Communications September 2005 - November 2006
nii communications, Ltd February 2000 - September 2005
WorldxChange Communications April 1998 - February 2000
USLD Communications October 1990 - April 1998
ConTel Telecommunications 1989 - 1990
Education
North Carolina State University 1979 — 1983
Christina Fanning-Muckefuse's Cleartel Communications Experience September 2002 - August 2009
Job Accounts Receivables Coordinator at Highwinds Network Group
Industry Internet
Experience
Highwinds September 2011 - Present
American Cancer Society January 2012 - April 2012
Cleartel Communications September 2002 - August 2009
Access One/Talk America April 2000 - September 2001
AT&T Mobility August 1999 - March 2000
Skills
Analysis, Call Centers, Customer Service, Microsoft Excel, Microsoft Office, Databases, Account Reconciliation, Invoicing, Accounts Receivable, Training, Microsoft Word, Salesforce.com, SQL, Account Management, Accounting, Call Center, Time Management, Team Building, Outlook, Sales, Customer Satisfaction, Marketing, PowerPoint, Software Documentation, Cold Calling, Recruiting, Access, Project Management, Process Improvement, Telecommunications, Data Analysis
Education
University of Central Florida 2009 — 2012
Health Services Administration, Health Service Adminstration B.S., Health Information Management; Health Informatics and Information
Valencia Community College
A.A., General studies
Highwinds September 2011 - Present
American Cancer Society January 2012 - April 2012
Cleartel Communications September 2002 - August 2009
Access One/Talk America April 2000 - September 2001
AT&T Mobility August 1999 - March 2000
Skills
Analysis, Call Centers, Customer Service, Microsoft Excel, Microsoft Office, Databases, Account Reconciliation, Invoicing, Accounts Receivable, Training, Microsoft Word, Salesforce.com, SQL, Account Management, Accounting, Call Center, Time Management, Team Building, Outlook, Sales, Customer Satisfaction, Marketing, PowerPoint, Software Documentation, Cold Calling, Recruiting, Access, Project Management, Process Improvement, Telecommunications, Data Analysis
Education
University of Central Florida 2009 — 2012
Health Services Administration, Health Service Adminstration B.S., Health Information Management; Health Informatics and Information
Valencia Community College
A.A., General studies
Denis Salins Denis Salins's Cleartel Communications Experience September 2007 - October 2008
Job Experienced Software Developer, C# and Core Services
Industry Computer Software
Experience
Stanford University School of Medicine January 2013 - Present
FIRST MEDICAL SOLUTIONS CORPORATION January 2010 - September 2012
First Medical Solutions November 2008 - January 2010
Cleartel Communications September 2007 - October 2008
EQUALITY SERVICES INCORPORATED 2000 - 2007
PALMSOURCE INCORPORATED May 2004 - August 2004
MOTOROLA INCORPORATED January 2000 - August 2002
Skills
Telemedicine, Software Project..., Entrepreneurship, Cloud Computing, Telecommunications, JavaScript, C++, Healthcare Management, EHR, EMR, ASP.NET MVC, Healthcare Information..., SaaS, Desktop Application..., MVC Architecture, Project Management, Product Development, New Business Development, Electronic Health..., Microsoft Office, VMWare, Citrix, Hyper-V, Offshore Software..., Outsourced Solutions, Business Intelligence, Microsoft SQL Server, Data Analysis, Crystal Reports, Object Oriented Design, Quality Assurance, Software Development, Software Engineering, Computer Program, Operations Management, Critical Thinking, Collaborative Problem..., User Experience Design, End User Training, Custom Software..., Virtualization, Amazon Web Services..., Web Applications, Business Travel, Accountable Care, Start-ups, .NET, HIPAA, C#, XML
Education
Florida Atlantic University 2002 — 2007
Bachelor of Science, Computer Science
Dillard High School - Emerging Computer Technology 1998 — 2002
High School, Computer Technology/Computer Systems Technology
Stanford University School of Medicine January 2013 - Present
FIRST MEDICAL SOLUTIONS CORPORATION January 2010 - September 2012
First Medical Solutions November 2008 - January 2010
Cleartel Communications September 2007 - October 2008
EQUALITY SERVICES INCORPORATED 2000 - 2007
PALMSOURCE INCORPORATED May 2004 - August 2004
MOTOROLA INCORPORATED January 2000 - August 2002
Skills
Telemedicine, Software Project..., Entrepreneurship, Cloud Computing, Telecommunications, JavaScript, C++, Healthcare Management, EHR, EMR, ASP.NET MVC, Healthcare Information..., SaaS, Desktop Application..., MVC Architecture, Project Management, Product Development, New Business Development, Electronic Health..., Microsoft Office, VMWare, Citrix, Hyper-V, Offshore Software..., Outsourced Solutions, Business Intelligence, Microsoft SQL Server, Data Analysis, Crystal Reports, Object Oriented Design, Quality Assurance, Software Development, Software Engineering, Computer Program, Operations Management, Critical Thinking, Collaborative Problem..., User Experience Design, End User Training, Custom Software..., Virtualization, Amazon Web Services..., Web Applications, Business Travel, Accountable Care, Start-ups, .NET, HIPAA, C#, XML
Education
Florida Atlantic University 2002 — 2007
Bachelor of Science, Computer Science
Dillard High School - Emerging Computer Technology 1998 — 2002
High School, Computer Technology/Computer Systems Technology
Ron Hummel Ron Hummel's Cleartel Communications Experience 2002 - 2009
Job President C.E.O / InHouse General Council / Board Member at World One International LLC
Industry Entertainment
Experience
World One International LLC October 2000 - Present
MR. MOTIVATION 1990 - Present
Mr. Motivation January 1978 - Present
MR. MOTIVATION 1978 - Present
Cleartel 2002 - 2009
Cleartel Communications 2002 - 2009
Skills
Team Building, Entrepreneurship, Customer Satisfaction, Leadership, Start-ups, Public Speaking, Process Improvement, Telecommunications, Strategic Planning, Vendor Management, Call Center, Marketing, Account Management, Call Centers
Education
The Robert Gorden University 1972 — 1974
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
The Robert Gordon University 1970 — 1972
Bachelor of Business Administration (BBA), Business Administration and Management, General
World One International LLC October 2000 - Present
MR. MOTIVATION 1990 - Present
Mr. Motivation January 1978 - Present
MR. MOTIVATION 1978 - Present
Cleartel 2002 - 2009
Cleartel Communications 2002 - 2009
Skills
Team Building, Entrepreneurship, Customer Satisfaction, Leadership, Start-ups, Public Speaking, Process Improvement, Telecommunications, Strategic Planning, Vendor Management, Call Center, Marketing, Account Management, Call Centers
Education
The Robert Gorden University 1972 — 1974
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
The Robert Gordon University 1970 — 1972
Bachelor of Business Administration (BBA), Business Administration and Management, General
Ann Ott-Chartier's Cleartel Communications Experience May 2004 - October 2008
Job President Central Florida Dressage
Industry Information Technology and Services
Experience
Digital Risk, LLC April 2011 - Present
Central Florida Dressage June 2009 - Present
Cleartel Communications May 2004 - October 2008
Cleartel Communications 2004 - 2008
Sears Termite and Pest Control 1997 - 2002
All America Termite and Pest Control 1997 - 2002
MicroLab, Inc 1986 - 1998
Education
University of Central Florida 1977 — 1982
BA, Music Performance & Composition
Digital Risk, LLC April 2011 - Present
Central Florida Dressage June 2009 - Present
Cleartel Communications May 2004 - October 2008
Cleartel Communications 2004 - 2008
Sears Termite and Pest Control 1997 - 2002
All America Termite and Pest Control 1997 - 2002
MicroLab, Inc 1986 - 1998
Education
University of Central Florida 1977 — 1982
BA, Music Performance & Composition
Daniel Gilroy's Cleartel Communications Experience August 2006 - May 2007
Job Field Service Engineer at Children's Healthcare of Atlanta
Industry Information Technology and Services
Experience
Children's Healthcare of Atlanta April 2013 - Present
Bayview Asset Management June 2012 - Present
Perception is Everything INC June 2011 - Present
THE CONTINENTAL GROUP INC December 2009 - December 2011
Miller and O'Neill May 2007 - March 2011
Tyco Fire & Security May 2007 - November 2009
Cleartel Communications August 2006 - May 2007
Kaplan University February 2006 - August 2006
THE ANSWER GROUP February 2004 - January 2006
Susquehanna University January 2001 - May 2003
Skills
Software Installations, Computer Hardware, Network Engineering, Windows 7, Servers, Hardware, VPN, Laptops, Software Installation, Networking, Troubleshooting, Microsoft Office, Help Desk Support, Active Directory, Citrix, Technical Support, Windows XP, Customer Service, Printers
Education
Susquehanna University 1999 — 2003
B.A, COMMUNICATIONS (PUBLIC RELATIONS); Journalism
Children's Healthcare of Atlanta April 2013 - Present
Bayview Asset Management June 2012 - Present
Perception is Everything INC June 2011 - Present
THE CONTINENTAL GROUP INC December 2009 - December 2011
Miller and O'Neill May 2007 - March 2011
Tyco Fire & Security May 2007 - November 2009
Cleartel Communications August 2006 - May 2007
Kaplan University February 2006 - August 2006
THE ANSWER GROUP February 2004 - January 2006
Susquehanna University January 2001 - May 2003
Skills
Software Installations, Computer Hardware, Network Engineering, Windows 7, Servers, Hardware, VPN, Laptops, Software Installation, Networking, Troubleshooting, Microsoft Office, Help Desk Support, Active Directory, Citrix, Technical Support, Windows XP, Customer Service, Printers
Education
Susquehanna University 1999 — 2003
B.A, COMMUNICATIONS (PUBLIC RELATIONS); Journalism
Nora Lango Nora Lango's Cleartel Communications Experience October 2003 - January 2007
Job Experienced Account Manager and Call Center Professional
Industry Outsourcing/Offshoring
Experience
Samsung Electronics November 2012 - August 2014
The Results Companies January 2007 - September 2012
Cleartel Communications October 2003 - January 2007
Cleartel Communications 2006 - 2006
Skills
Interdepartmental..., Operations Management, Project Development, Process Improvement, Data Management, Call Center, Customer Relations, Customer Service, Customer Satisfaction, BPO, Performance Management, Telecommunications, Account Management, Training, Project Management, Business Relationship..., Quality Management, Quality Assurance, Change Management, Requirements Management, Call Centers, Management, Team Leadership, Contact Centers, Telemarketing, Team Building, Customer Experience, Coaching, Analysis, Inbound Marketing, Outsourcing, Leadership, Customer Retention, Vendor Management, Recruiting, Business Analysis, CRM, Program Management, Workforce Management, Service Delivery, Software Documentation, Lead Generation, Integration, Business Development, Sales Operations, Forecasting, Time Management, Call Center Development, Business Process..., Cross-functional Team...
Education
Esumer 1997 — 2001
International Business
Universidad Autónoma Latinoamericana 1999 — 2000
Business Administration
Universidad de Antioquía 1989 — 1994
BS, Languages: English, French, Spanish
Samsung Electronics November 2012 - August 2014
The Results Companies January 2007 - September 2012
Cleartel Communications October 2003 - January 2007
Cleartel Communications 2006 - 2006
Skills
Interdepartmental..., Operations Management, Project Development, Process Improvement, Data Management, Call Center, Customer Relations, Customer Service, Customer Satisfaction, BPO, Performance Management, Telecommunications, Account Management, Training, Project Management, Business Relationship..., Quality Management, Quality Assurance, Change Management, Requirements Management, Call Centers, Management, Team Leadership, Contact Centers, Telemarketing, Team Building, Customer Experience, Coaching, Analysis, Inbound Marketing, Outsourcing, Leadership, Customer Retention, Vendor Management, Recruiting, Business Analysis, CRM, Program Management, Workforce Management, Service Delivery, Software Documentation, Lead Generation, Integration, Business Development, Sales Operations, Forecasting, Time Management, Call Center Development, Business Process..., Cross-functional Team...
Education
Esumer 1997 — 2001
International Business
Universidad Autónoma Latinoamericana 1999 — 2000
Business Administration
Universidad de Antioquía 1989 — 1994
BS, Languages: English, French, Spanish
Randall P Muench Randall P Muench's Cleartel Communications Experience February 2007 - December 2009
Job Mid market leader of $100M $500M company/division in IP & Cloud Services, Fiber Optics and Construction
Industry Telecommunications
Experience
Communication Infrastructure Corp. (CIC) October 2012 - Present
CFN Services December 2009 - October 2012
Cleartel Communications February 2007 - December 2009
Xspedius Communications March 1998 - September 2005
MCI Communications November 1989 - March 1998
Skills
Start-ups, Sales, Product Development, Marketing, Outsourcing, Business Process..., Budgets, Telecommunications, Regression Analysis, VoIP, Cloud Computing, Wireless, Vendor Management, Customer Advocacy, Mergers
Education
University of Illinois at Urbana-Champaign - College of Business 1980 — 1984
Bachelor's Degree, Marketing
DePaul University - Charles H. Kellstadt Graduate School of Business 1987 — 1988
MBA, Corporate Finance
Communication Infrastructure Corp. (CIC) October 2012 - Present
CFN Services December 2009 - October 2012
Cleartel Communications February 2007 - December 2009
Xspedius Communications March 1998 - September 2005
MCI Communications November 1989 - March 1998
Skills
Start-ups, Sales, Product Development, Marketing, Outsourcing, Business Process..., Budgets, Telecommunications, Regression Analysis, VoIP, Cloud Computing, Wireless, Vendor Management, Customer Advocacy, Mergers
Education
University of Illinois at Urbana-Champaign - College of Business 1980 — 1984
Bachelor's Degree, Marketing
DePaul University - Charles H. Kellstadt Graduate School of Business 1987 — 1988
MBA, Corporate Finance
Robert Lubbers Robert Lubbers's Cleartel Communications Experience January 2003 - July 2005
Job Contract Consultant
Industry Information Services
Experience
Alabama National Guard December 2010 - February 2011
Towers Watson Data Services 2011 - 2011
Unisource Worldwide, Inc. 2011 - 2011
TEKSystems/Knology,Inc February 2010 - June 2010
Silicon Graphics International August 2008 - October 2009
Cavalier Communications July 2005 - June 2007
TEKSystems/Knology, Inc January 2002 - January 2006
Cleartel Communications January 2003 - July 2005
Seminole Community College January 2002 - May 2004
Dytech Group May 2002 - November 2002
Skills
VMware, Virtualization, Firewalls, Cisco Technologies, Linux, Server Administration, Solaris, Troubleshooting, SAN
Education
Florida International University
Master of Arts, Applied Linguistics
Southeastern College of the Assemblies of God
Bachelor of Arts, History
Alabama National Guard December 2010 - February 2011
Towers Watson Data Services 2011 - 2011
Unisource Worldwide, Inc. 2011 - 2011
TEKSystems/Knology,Inc February 2010 - June 2010
Silicon Graphics International August 2008 - October 2009
Cavalier Communications July 2005 - June 2007
TEKSystems/Knology, Inc January 2002 - January 2006
Cleartel Communications January 2003 - July 2005
Seminole Community College January 2002 - May 2004
Dytech Group May 2002 - November 2002
Skills
VMware, Virtualization, Firewalls, Cisco Technologies, Linux, Server Administration, Solaris, Troubleshooting, SAN
Education
Florida International University
Master of Arts, Applied Linguistics
Southeastern College of the Assemblies of God
Bachelor of Arts, History
Christine Ruiz's Cleartel Communications Experience June 2006 - March 2008
Job Healthcare Quality Management Analyst at Aetna Behavioral Health
Industry Mental Health Care
Experience
Aetna Behavioral Health March 2015 - Present
Aetna Behavioral Health April 2012 - March 2015
National Accounting & Management LLC May 2008 - March 2012
Medical Interventions of Central Florida May 2010 - December 2010
Cleartel Communications June 2006 - March 2008
Skills
Microsoft Excel, Spanish, Payroll, Outlook, Research, QuickBooks, Microsoft Word, File Management, PowerPoint, Process Scheduler, Data Analysis, Customer Service, Health Insurance, Windows, Administrative..., Office Administration, Human Resources, Management, Access, Administrative...
Education
University of Central Florida 2011 — 2014
Masters, Health Services Administration
University of Central Florida 2004 — 2008
Bachelor of Science, Health Sciences Pre-Clinical Allied Health
University of Central Florida 2004 — 2008
Bachelor of Science, Health Services Administration
Aetna Behavioral Health March 2015 - Present
Aetna Behavioral Health April 2012 - March 2015
National Accounting & Management LLC May 2008 - March 2012
Medical Interventions of Central Florida May 2010 - December 2010
Cleartel Communications June 2006 - March 2008
Skills
Microsoft Excel, Spanish, Payroll, Outlook, Research, QuickBooks, Microsoft Word, File Management, PowerPoint, Process Scheduler, Data Analysis, Customer Service, Health Insurance, Windows, Administrative..., Office Administration, Human Resources, Management, Access, Administrative...
Education
University of Central Florida 2011 — 2014
Masters, Health Services Administration
University of Central Florida 2004 — 2008
Bachelor of Science, Health Sciences Pre-Clinical Allied Health
University of Central Florida 2004 — 2008
Bachelor of Science, Health Services Administration
Katya Rodriguez's Cleartel Communications Experience November 2006 - June 2007
Job Financial Crimes Specialist 2 at Wells Fargo
Industry Financial Services
Experience
Wells Fargo October 2014 - March 2015
Starwood Vacation Ownership April 2010 - October 2014
Wyndham Vacation Ownership July 2007 - February 2008
Cleartel Communications November 2006 - June 2007
Westgate Resorts November 2005 - October 2006
The Check Cashing Store May 2003 - November 2005
Skills
Multi-line Telephone..., Professional Telephone..., Inventory, Payroll, Accounts Receivable, Skip Tracing, Filing, Data Entry, Outlook, PowerPoint, Microsoft Word, Microsoft Excel, Bilingual-English/Spanis..., Predictive Dialers, Accurint, Peachtree, Training, Employee Training, Inventory Management, Management, Microsoft Office, Sales, Call Centers, Finance, Budgets, Customer Service
Education
University of Phoenix 2003 — 2005
Bachelor's Degree, Accounting
Wells Fargo October 2014 - March 2015
Starwood Vacation Ownership April 2010 - October 2014
Wyndham Vacation Ownership July 2007 - February 2008
Cleartel Communications November 2006 - June 2007
Westgate Resorts November 2005 - October 2006
The Check Cashing Store May 2003 - November 2005
Skills
Multi-line Telephone..., Professional Telephone..., Inventory, Payroll, Accounts Receivable, Skip Tracing, Filing, Data Entry, Outlook, PowerPoint, Microsoft Word, Microsoft Excel, Bilingual-English/Spanis..., Predictive Dialers, Accurint, Peachtree, Training, Employee Training, Inventory Management, Management, Microsoft Office, Sales, Call Centers, Finance, Budgets, Customer Service
Education
University of Phoenix 2003 — 2005
Bachelor's Degree, Accounting
Elia Cueva's Cleartel Communications Experience October 2006 - September 2009
Job Human Resources/Payroll Manager at Vohra Wound Physicians
Industry Medical Practice
Experience
Vohra Wound Physicians June 2010 - Present
Cleartel Communications October 2006 - September 2009
Cleartel Communications, Inc. November 2003 - October 2006
IDS Telcom, LLC (Cleartel) June 2003 - November 2003
MICROSOFT LATAM REGIONAL HEADQUARTERS October 2001 - October 2002
PRICEWATERHOUSE COOPERS INTERAMERICA November 1997 - July 1999
Skills
ADP, Payroll Processing, Performance Management, Benefits Administration, Employee Relations, Hiring, Microsoft Office, Counseling, English, Teamwork, Spanish, Policy Analysis, Benefits, New Hire Orientation, Onboarding, Compensation, FMLA, Call Centers, Team Building, ADP Payroll, Employee Benefits, Deferred Compensation, Human Resources, Recruiting, Leadership, New Hire Orientations, Interviews, Payroll, Employment Law, Training
Education
Nova Southeastern University 1999 — 2001
Master of Science, Human Resources Management
Universidad Nacional Autónoma de Mexico - Mexico
Certificate, Human Resources
Universidad Nacional Autónoma de Honduras
Bachelor of Science, Psychology
Vohra Wound Physicians June 2010 - Present
Cleartel Communications October 2006 - September 2009
Cleartel Communications, Inc. November 2003 - October 2006
IDS Telcom, LLC (Cleartel) June 2003 - November 2003
MICROSOFT LATAM REGIONAL HEADQUARTERS October 2001 - October 2002
PRICEWATERHOUSE COOPERS INTERAMERICA November 1997 - July 1999
Skills
ADP, Payroll Processing, Performance Management, Benefits Administration, Employee Relations, Hiring, Microsoft Office, Counseling, English, Teamwork, Spanish, Policy Analysis, Benefits, New Hire Orientation, Onboarding, Compensation, FMLA, Call Centers, Team Building, ADP Payroll, Employee Benefits, Deferred Compensation, Human Resources, Recruiting, Leadership, New Hire Orientations, Interviews, Payroll, Employment Law, Training
Education
Nova Southeastern University 1999 — 2001
Master of Science, Human Resources Management
Universidad Nacional Autónoma de Mexico - Mexico
Certificate, Human Resources
Universidad Nacional Autónoma de Honduras
Bachelor of Science, Psychology
Mercedes Joannidis's Cleartel Communications Experience November 2002 - January 2007
Job Mission Critical Specialist
Industry Electrical/Electronic Manufacturing
Experience
PowerSecure International, Inc. November 2014 - Present
CleanAll Supply, Inc April 2014 - September 2014
FPL FiberNet April 2010 - March 2014
XO Communications October 2007 - March 2010
Cleartel Communications November 2002 - January 2007
MCI Worldcom Direct 1998 - 2002
Skills
Sales, Consultative Approach, Relationship Marketing, Telecommunications, Managed Services, Co-location, VoIP, Wireless, Networking, Sales Management, Ethernet, Strategy, MPLS, Management, SIP Trunking, Unified Communications, Selling, Sales Process, Direct Sales, Solution Selling, SIP, Metro Ethernet, Account Management, Strategic Partnerships, Sales Operations, Channel Sales, WAN, Cloud Computing, Channel Partners, Leadership, Hosted Services, Network Design, Data Center, Virtualization, Business Development, PRI, Call Center, Call Centers, Cisco Technologies, IP, Vendor Management, SaaS, Professional Services, Telephony, T1, Fiber Optics, Product Management, MPLS VPN, Salesforce.com, Complex Sales
Education
Mercy College 1984 — 1986
Business, Sales & Marketing
PowerSecure International, Inc. November 2014 - Present
CleanAll Supply, Inc April 2014 - September 2014
FPL FiberNet April 2010 - March 2014
XO Communications October 2007 - March 2010
Cleartel Communications November 2002 - January 2007
MCI Worldcom Direct 1998 - 2002
Skills
Sales, Consultative Approach, Relationship Marketing, Telecommunications, Managed Services, Co-location, VoIP, Wireless, Networking, Sales Management, Ethernet, Strategy, MPLS, Management, SIP Trunking, Unified Communications, Selling, Sales Process, Direct Sales, Solution Selling, SIP, Metro Ethernet, Account Management, Strategic Partnerships, Sales Operations, Channel Sales, WAN, Cloud Computing, Channel Partners, Leadership, Hosted Services, Network Design, Data Center, Virtualization, Business Development, PRI, Call Center, Call Centers, Cisco Technologies, IP, Vendor Management, SaaS, Professional Services, Telephony, T1, Fiber Optics, Product Management, MPLS VPN, Salesforce.com, Complex Sales
Education
Mercy College 1984 — 1986
Business, Sales & Marketing
Jim Muench Jim Muench's Cleartel Communications Experience June 2008 - June 2008
Job Consultant at Capgemini
Industry Information Technology and Services
Experience
Capgemini January 2014 - Present
NCR Corporation August 2013 - December 2013
Delta Tau Delta Fraternity November 2011 - November 2012
Readymade Records June 2012 - August 2012
Insightpool January 2012 - June 2012
Cleartel Communications June 2008 - June 2008
Skills
BPMN, JavaScript, Social Media Marketing, Social Media, Strategy, Project Management, Budgets, Visio, Access, Sales, Data Analysis, Microsoft Excel, Treasury, SQL, Hootsuite, QuickBooks, Recruitment Training, Recruitments, Web Design, Social Media Management, Cash Flow Reporting, International Project..., Chinese Business Culture, International Business, Leadership, Team Leadership
Education
The University of Georgia 2009 — 2013
Bachelor's degree, Management Information Systems, General
Dalian Neusoft Institute of Information 2011 — 2011
International Project Management Certificate, IT Project Management
Capgemini January 2014 - Present
NCR Corporation August 2013 - December 2013
Delta Tau Delta Fraternity November 2011 - November 2012
Readymade Records June 2012 - August 2012
Insightpool January 2012 - June 2012
Cleartel Communications June 2008 - June 2008
Skills
BPMN, JavaScript, Social Media Marketing, Social Media, Strategy, Project Management, Budgets, Visio, Access, Sales, Data Analysis, Microsoft Excel, Treasury, SQL, Hootsuite, QuickBooks, Recruitment Training, Recruitments, Web Design, Social Media Management, Cash Flow Reporting, International Project..., Chinese Business Culture, International Business, Leadership, Team Leadership
Education
The University of Georgia 2009 — 2013
Bachelor's degree, Management Information Systems, General
Dalian Neusoft Institute of Information 2011 — 2011
International Project Management Certificate, IT Project Management
Fabian Socarras Fabian Socarras's Cleartel Communications Experience 2002 - 2006
Job Independent Design Professional
Industry Design
Experience
Apple Computer 2007 - Present
Micstura Interactive 2008 - 2011
Full Sail Real World Education 2001 - 2008
Full Sail University 2001 - 2008
Cleartel Communications 2002 - 2006
Cleartel Communications 2002 - 2006
Skills
User Interface Design, Adobe Creative Suite, Management, Web Design, Photoshop, Illustrator, WordPress, Graphic Design, CSS, Mac, Dreamweaver, OS X, Final Cut Pro, Flash, Video Editing, User Experience, Web Development, Multimedia, Photography, Interaction Design
Education
Full Sail University 2000 — 2002
Apple Computer 2007 - Present
Micstura Interactive 2008 - 2011
Full Sail Real World Education 2001 - 2008
Full Sail University 2001 - 2008
Cleartel Communications 2002 - 2006
Cleartel Communications 2002 - 2006
Skills
User Interface Design, Adobe Creative Suite, Management, Web Design, Photoshop, Illustrator, WordPress, Graphic Design, CSS, Mac, Dreamweaver, OS X, Final Cut Pro, Flash, Video Editing, User Experience, Web Development, Multimedia, Photography, Interaction Design
Education
Full Sail University 2000 — 2002
Rayshell Smith's Cleartel Communications Experience January 2003 - October 2007
Job IBO at Arise Virtual Solutions Inc.
Industry Telecommunications
Experience
Arise Virtual Solutions Inc. June 2012 - Present
Viva Wireless February 2013 - April 2015
Diamond Cab June 2007 - December 2010
Elite Personnel January 2009 - December 2009
Ace Metro Cab January 2009 - August 2009
Freedom Health June 2008 - August 2008
Cleartel Communications January 2003 - October 2007
Ford Motors December 2006 - July 2007
Skills
Outlook, Microsoft Excel, PowerPoint, Microsoft Word, MS Project, Quicken, Peachtree, Retail Sales, MS-DOS, Customer Service, Microsoft Office, Time Management, Office Management, Teamwork, Process Scheduler, Leadership, Management, Payroll, Call Centers, Data Entry, Invoicing, Team Building
Education
Columbia College 2010 — 2011
Business Management, Human Resources
University of Phoenix 2006 — 2008
Bachelor of Managenment, Business
Carl D. Perkins Job Corps
Bachelor's degree in Business Management
Arise Virtual Solutions Inc. June 2012 - Present
Viva Wireless February 2013 - April 2015
Diamond Cab June 2007 - December 2010
Elite Personnel January 2009 - December 2009
Ace Metro Cab January 2009 - August 2009
Freedom Health June 2008 - August 2008
Cleartel Communications January 2003 - October 2007
Ford Motors December 2006 - July 2007
Skills
Outlook, Microsoft Excel, PowerPoint, Microsoft Word, MS Project, Quicken, Peachtree, Retail Sales, MS-DOS, Customer Service, Microsoft Office, Time Management, Office Management, Teamwork, Process Scheduler, Leadership, Management, Payroll, Call Centers, Data Entry, Invoicing, Team Building
Education
Columbia College 2010 — 2011
Business Management, Human Resources
University of Phoenix 2006 — 2008
Bachelor of Managenment, Business
Carl D. Perkins Job Corps
Bachelor's degree in Business Management
Freddy Melero's Cleartel Communications Experience August 2005 - April 2007
Job Owner, Melero Group Inc.
Industry Marketing and Advertising
Experience
The Limu Company November 2014 - Present
5 Star Ambassador - Visalus Sciences - Body by Vi Challenge October 2010 - October 2014
Cleartel Communications August 2005 - April 2007
FDN Communications 2001 - 2003
Skills
Leadership, Direct Sales, Marketing, Event Management, Social Media, Coaching, Social Networking, Marketing Management, Direct Marketing, Sales, Sales Management, Public Relations, Network Marketing, Human Resources, Training, Data Center, Personal Development, Public Speaking, Account Management, Business Development, Business Planning, Contract Negotiation, Customer Retention, Entrepreneurship, Management, Marketing Strategy, Negotiation, Networking, New Business Development, Recruiting, Sales Operations, Sales Process, Salesforce.com, Selling, Social Media Marketing, Start-ups, Small Business, Strategy, Strategic Planning, Team Building, Team Leadership
Education
Florida International University
Business Administration
The Limu Company November 2014 - Present
5 Star Ambassador - Visalus Sciences - Body by Vi Challenge October 2010 - October 2014
Cleartel Communications August 2005 - April 2007
FDN Communications 2001 - 2003
Skills
Leadership, Direct Sales, Marketing, Event Management, Social Media, Coaching, Social Networking, Marketing Management, Direct Marketing, Sales, Sales Management, Public Relations, Network Marketing, Human Resources, Training, Data Center, Personal Development, Public Speaking, Account Management, Business Development, Business Planning, Contract Negotiation, Customer Retention, Entrepreneurship, Management, Marketing Strategy, Negotiation, Networking, New Business Development, Recruiting, Sales Operations, Sales Process, Salesforce.com, Selling, Social Media Marketing, Start-ups, Small Business, Strategy, Strategic Planning, Team Building, Team Leadership
Education
Florida International University
Business Administration
David McKeehan's Cleartel Communications Experience November 2005 - March 2008
Job Trouble Management Administrator, Customer Care Representative, Conferencing Manager For Deposition Conferencing
Industry Telecommunications
Experience
Wholesale Carrier Services, Inc. October 2014 - Present
Wholesale Carrier Services, Inc. December 2010 - October 2014
Wholesale Carrier Services, Inc. March 2008 - December 2010
Cleartel Communications November 2005 - March 2008
Comcast Cable (Formerly Adelphia) July 2005 - November 2005
Bellsouth Telecommunications April 1998 - June 2005
Bellsouth Telecommunications April 1993 - April 1998
Skills
Telecommunications, VoIP, T1, Call Center, MPLS, Frame Relay, Telephony, Wireless, Ethernet, IP, Managed Services, Training, Adtran certified, Call Centers, Provisioning, SIP Trunking, SIP, Troubleshooting
Education
Florida Community College at Jacksonville 1990 — 1991
Orange Park High School 1986 — 1990
Wholesale Carrier Services, Inc. October 2014 - Present
Wholesale Carrier Services, Inc. December 2010 - October 2014
Wholesale Carrier Services, Inc. March 2008 - December 2010
Cleartel Communications November 2005 - March 2008
Comcast Cable (Formerly Adelphia) July 2005 - November 2005
Bellsouth Telecommunications April 1998 - June 2005
Bellsouth Telecommunications April 1993 - April 1998
Skills
Telecommunications, VoIP, T1, Call Center, MPLS, Frame Relay, Telephony, Wireless, Ethernet, IP, Managed Services, Training, Adtran certified, Call Centers, Provisioning, SIP Trunking, SIP, Troubleshooting
Education
Florida Community College at Jacksonville 1990 — 1991
Orange Park High School 1986 — 1990
Linda Johnson-Rolle's Cleartel Communications Experience December 1998 - August 2009
Job Account Manager
Industry Telecommunications
Experience
Birch Communications October 2009 - Present
Cleartel Communications December 1998 - August 2009
IDS Telcom 2001 - 2004
Education
Eastern Kentucky University 1981 — 1984
Birch Communications October 2009 - Present
Cleartel Communications December 1998 - August 2009
IDS Telcom 2001 - 2004
Education
Eastern Kentucky University 1981 — 1984
Marshall Howard's Cleartel Communications Experience April 2005 - March 2007
Job Technology Management
Industry Telecommunications
Experience
Waterleaf International, LLC 2015 - Present
RepublicLync, LLC 2015 - Present
CommLynx LLC November 2012 - Present
ArCEOns March 2012 - Present
t3 communications March 2007 - November 2012
Cleartel Communications April 2005 - March 2007
Choice One Communications December 2001 - April 2005
Talk America 1999 - 2000
Con Edison Communications 1999 - 2000
OmniCall 1997 - 1999
Skills
Data Center, Telecommunications, MPLS, VoIP, Wireless, Managed Services, Network Design, Cloud Computing, IP, Ethernet, Unified Communications, Telephony, SIP, WAN, Solution Selling, Computer Network..., Optical Fiber, Program Management, Business Development, Start-ups, SaaS, Management, Integration, Business Planning, Project Management, Network Engineering, Mobile Devices, Wireless Networking, Networking, Microwave, Professional Services, Vendor Management, Product Management, Strategic Partnerships, New Business Development, Account Management, Strategic Planning, Consulting
Education
Rhodes College 1977 — 1981
B.S., Physics
Southern Methodist University - Cox School of Business
MBA, Finance & Marketing
Vanderbilt University
M.S., Electrical Engineering
Waterleaf International, LLC 2015 - Present
RepublicLync, LLC 2015 - Present
CommLynx LLC November 2012 - Present
ArCEOns March 2012 - Present
t3 communications March 2007 - November 2012
Cleartel Communications April 2005 - March 2007
Choice One Communications December 2001 - April 2005
Talk America 1999 - 2000
Con Edison Communications 1999 - 2000
OmniCall 1997 - 1999
Skills
Data Center, Telecommunications, MPLS, VoIP, Wireless, Managed Services, Network Design, Cloud Computing, IP, Ethernet, Unified Communications, Telephony, SIP, WAN, Solution Selling, Computer Network..., Optical Fiber, Program Management, Business Development, Start-ups, SaaS, Management, Integration, Business Planning, Project Management, Network Engineering, Mobile Devices, Wireless Networking, Networking, Microwave, Professional Services, Vendor Management, Product Management, Strategic Partnerships, New Business Development, Account Management, Strategic Planning, Consulting
Education
Rhodes College 1977 — 1981
B.S., Physics
Southern Methodist University - Cox School of Business
MBA, Finance & Marketing
Vanderbilt University
M.S., Electrical Engineering
Bob Menig's Cleartel Communications Experience October 2007 - June 2008
Job Lead Engineering Professional at RCN
Industry Telecommunications
Experience
RCN June 2008 - Present
Cleartel Communications October 2007 - June 2008
Frontier Communication Solutions January 2003 - October 2007
Commonwealth Telephone Enterprises June 2000 - January 2003
Skills
Network Engineering, Management, IP, Network Design, Telecommunications, Project Management, VoIP, Systems Engineering, Ethernet, Wireless, Integration, Telephony, Video Engineering
Education
Penn State University 1987 — 1989
Associate's Degree, Electrical Engineering Technology
RCN June 2008 - Present
Cleartel Communications October 2007 - June 2008
Frontier Communication Solutions January 2003 - October 2007
Commonwealth Telephone Enterprises June 2000 - January 2003
Skills
Network Engineering, Management, IP, Network Design, Telecommunications, Project Management, VoIP, Systems Engineering, Ethernet, Wireless, Integration, Telephony, Video Engineering
Education
Penn State University 1987 — 1989
Associate's Degree, Electrical Engineering Technology
Cathy Cosentino's Cleartel Communications Experience March 2005 - January 2011
Job Client Service Specialist at NFP ProBen
Industry Insurance
Experience
NFP ProBen December 2013 - Present
Cleartel Communications March 2005 - January 2011
NFP ProBen April 2011 - December 2013
Cleartel Communications March 2005 - January 2010
Skills
Benefits Administration, Employee Benefits, Employee Relations, Team Building, ADP Payroll, COBRA, Customer Service, Performance Management, Microsoft Office, Call Center, Payroll, Strategic Planning, Recruiting, Outlook, Process Improvement
Education
Centenary College 1976 — 1978
Hunterdon Central HS
NFP ProBen December 2013 - Present
Cleartel Communications March 2005 - January 2011
NFP ProBen April 2011 - December 2013
Cleartel Communications March 2005 - January 2010
Skills
Benefits Administration, Employee Benefits, Employee Relations, Team Building, ADP Payroll, COBRA, Customer Service, Performance Management, Microsoft Office, Call Center, Payroll, Strategic Planning, Recruiting, Outlook, Process Improvement
Education
Centenary College 1976 — 1978
Hunterdon Central HS
Mercedes Oteiza's Cleartel Communications Experience February 2005 - June 2007
Job Customer Service Supervisor at Comcast Cable
Industry Consumer Services
Experience
Comcast Cable 2007 - Present
Cleartel Communications February 2005 - June 2007
IDS Telcom July 2000 - June 2005
Education
Miami Dade College 1990 — 1994
AS, Radiology
Comcast Cable 2007 - Present
Cleartel Communications February 2005 - June 2007
IDS Telcom July 2000 - June 2005
Education
Miami Dade College 1990 — 1994
AS, Radiology
Rita Brown's Cleartel Communications Experience July 2007 - October 2008
Job Retired at Home
Industry Telecommunications
Experience
Home 2011 - Present
Time Warner Cable Business Class October 2008 - June 2011
Cleartel Communications July 2007 - October 2008
Frontier Communications formerly known as CTSI, LLC 2005 - 2007
Frontier Communications formerly known as Commonwealth Telephone Enterprises 1973 - 2007
Frontier Communications formerly known as Commonwealth Telephone Company 1973 - 2007
Frontier Communications formerly known as Commonwealth Telephone 1973 - 2007
Frontier Communications formerly known as Commonwealth Communications 1973 - 2007
Skills
Operations Management, Sales Management, Call Center, Team Building, Strategic Planning, Customer Care, Provisioning, Network Planning and..., Financial Management, Budgeting and..., Labor Relations, Change and Risk..., Revenue Assurance, Organizational..., New Business Development, OSS Integration, Business Process..., Quality Assurance, Union Negotiations, Forecasting, Customer Service, Network Design, Budgets, Integration, Call Centers, Negotiation, Leadership, Management, Managerial Finance, Optical Fiber, Team Leadership, Wireless, Ethernet
Education
King's College 1984 — 1990
Associate of Science (A.S.), Business Administration and Management, General
Home 2011 - Present
Time Warner Cable Business Class October 2008 - June 2011
Cleartel Communications July 2007 - October 2008
Frontier Communications formerly known as CTSI, LLC 2005 - 2007
Frontier Communications formerly known as Commonwealth Telephone Enterprises 1973 - 2007
Frontier Communications formerly known as Commonwealth Telephone Company 1973 - 2007
Frontier Communications formerly known as Commonwealth Telephone 1973 - 2007
Frontier Communications formerly known as Commonwealth Communications 1973 - 2007
Skills
Operations Management, Sales Management, Call Center, Team Building, Strategic Planning, Customer Care, Provisioning, Network Planning and..., Financial Management, Budgeting and..., Labor Relations, Change and Risk..., Revenue Assurance, Organizational..., New Business Development, OSS Integration, Business Process..., Quality Assurance, Union Negotiations, Forecasting, Customer Service, Network Design, Budgets, Integration, Call Centers, Negotiation, Leadership, Management, Managerial Finance, Optical Fiber, Team Leadership, Wireless, Ethernet
Education
King's College 1984 — 1990
Associate of Science (A.S.), Business Administration and Management, General
Melva Brown's Cleartel Communications Experience May 1991 - November 2000
Job Manager Human Capital
Industry Government Administration
Experience
MAXIMUS May 2015 - Present
Nielsen Audio January 2013 - December 2013
Kaiser Permanente October 2006 - December 2012
Fair Collections & Outsourcing February 2002 - July 2006
Arbros Communications November 2000 - February 2002
Cleartel Communications May 1991 - November 2000
Skills
Process Improvement, Vendor Management, Program Management, Leadership, Cross-functional Team..., Project Management, Strategic Planning, Team Building, Business Process..., Healthcare Information..., Training, Visio, Customer Service, Healthcare, Change Management
Education
University of Maryland University College 2013 — 2016
Master of Science (M.S.), Human Resource Management
American InterContinental University 2003 — 2004
Bachelor, Business Administration
Howard University 1987 — 1991
Bachelor of Arts (BA), Music Business
MAXIMUS May 2015 - Present
Nielsen Audio January 2013 - December 2013
Kaiser Permanente October 2006 - December 2012
Fair Collections & Outsourcing February 2002 - July 2006
Arbros Communications November 2000 - February 2002
Cleartel Communications May 1991 - November 2000
Skills
Process Improvement, Vendor Management, Program Management, Leadership, Cross-functional Team..., Project Management, Strategic Planning, Team Building, Business Process..., Healthcare Information..., Training, Visio, Customer Service, Healthcare, Change Management
Education
University of Maryland University College 2013 — 2016
Master of Science (M.S.), Human Resource Management
American InterContinental University 2003 — 2004
Bachelor, Business Administration
Howard University 1987 — 1991
Bachelor of Arts (BA), Music Business
Rob Zambrano's Cleartel Communications Experience August 2006 - October 2008
Job End User Support Analyst
Industry Information Technology and Services
Experience
ADP March 2009 - Present
Cleartel Communications August 2006 - October 2008
IDS Telcom January 2002 - August 2006
IDS Telcom January 2001 - January 2002
IDS Telcom December 1998 - January 2001
Skills
Operating Systems, PMP, Strategic Planning, Materials Management, Vendor Management, Performance Management, Process Improvement, DHCP, Contract Management, Microsoft Excel, Cloud Computing, Virtualization, Management, Logistics, Purchasing, DNS, Microsoft Office, ADP Payroll, Networking, Disaster Recovery, Active Directory, Sales Process, Coaching, Budgets, Customer Service, Payroll, Project Planning, Microsoft Word, Wireless, Procurement, Team Building, Solution Selling, XP, Managed Services, Call Centers, Program Management, Project Management, Analysis, Telecommunications, Leadership, System Administration, Routing, Business Analysis, Troubleshooting, Technical Support, Software Documentation, VPN, Data Center
Education
Broward College
ADP March 2009 - Present
Cleartel Communications August 2006 - October 2008
IDS Telcom January 2002 - August 2006
IDS Telcom January 2001 - January 2002
IDS Telcom December 1998 - January 2001
Skills
Operating Systems, PMP, Strategic Planning, Materials Management, Vendor Management, Performance Management, Process Improvement, DHCP, Contract Management, Microsoft Excel, Cloud Computing, Virtualization, Management, Logistics, Purchasing, DNS, Microsoft Office, ADP Payroll, Networking, Disaster Recovery, Active Directory, Sales Process, Coaching, Budgets, Customer Service, Payroll, Project Planning, Microsoft Word, Wireless, Procurement, Team Building, Solution Selling, XP, Managed Services, Call Centers, Program Management, Project Management, Analysis, Telecommunications, Leadership, System Administration, Routing, Business Analysis, Troubleshooting, Technical Support, Software Documentation, VPN, Data Center
Education
Broward College
Stephen Sweeney's Cleartel Communications Experience April 2006 - June 2007
Job Vice President of Marketing at bowlingball.com
Industry Marketing and Advertising
Experience
bowlingball.com August 2014 - Present
NASCAR July 2007 - June 2014
Cleartel Communications April 2006 - June 2007
Nextel December 1996 - September 2005
Southern New England Telephone December 1995 - December 1996
AT&T Wireless / McCaw Communications May 1994 - December 1995
Skills
Marketing Strategy, Sponsorship, Field Marketing, Market Planning, Relationship Marketing, Sports Marketing, Marketing, Partnership Marketing, Brand Management, Strategic Partnerships, Sales Management, Digital Marketing, Social Media Marketing, Integrated Marketing, Strategy, Strategic Planning, Competitive Analysis, Sales
Education
Stetson University 1987 — 1993
BBA / MBA, Marketing
bowlingball.com August 2014 - Present
NASCAR July 2007 - June 2014
Cleartel Communications April 2006 - June 2007
Nextel December 1996 - September 2005
Southern New England Telephone December 1995 - December 1996
AT&T Wireless / McCaw Communications May 1994 - December 1995
Skills
Marketing Strategy, Sponsorship, Field Marketing, Market Planning, Relationship Marketing, Sports Marketing, Marketing, Partnership Marketing, Brand Management, Strategic Partnerships, Sales Management, Digital Marketing, Social Media Marketing, Integrated Marketing, Strategy, Strategic Planning, Competitive Analysis, Sales
Education
Stetson University 1987 — 1993
BBA / MBA, Marketing
Larry Mayman's Cleartel Communications Experience Sales Manager Major AccountsCAIS Internet1999 - 2001
Job National Agent manager at Cleartel Communications
Industry Telecommunications
Experience
Cleartel Communications Sales Manager Major AccountsCAIS Internet1999 - 2001
Education
American University - Kogod School of Business
Cleartel Communications Sales Manager Major AccountsCAIS Internet1999 - 2001
Education
American University - Kogod School of Business
Brant Teeter's Cleartel Communications Experience January 2005 - June 2008
Job Analyst
Industry Financial Services
Experience
Mortgage Modification Council May 2013 - Present
Stephen L. Cook Attorney at Law dba Mortgage Modification Council April 2013 - Present
Kaplan University June 2008 - November 2012
Cleartel Communications January 2005 - June 2008
Papel Giftware April 1992 - March 2001
Skills
Telecommunications, Managed Services, Co-location, Account Management, Customer Satisfaction, Sales Management, Internet Services, Direct Sales, New Business Development, Sales Process, Team Building, Cold Calling, Team Leadership, Product Management, Business Analysis, Invoicing, Process Improvement, Call Center, Customer Retention, Sales, Management, Business Development, Leadership, Business Strategy, Strategic Planning, Business Planning, Marketing Strategy, Program Management, Strategy, Strategic Partnerships, Forecasting, Microsoft Office, Contract Negotiation, Cross-functional Team..., Customer Service, Training
Education
Kaplan University 2010 — 2013
Bachelor of Applied Science Business Administration, Business Administration and Management, General
University of Oklahoma 1979 — 1983
Accounting
Mortgage Modification Council May 2013 - Present
Stephen L. Cook Attorney at Law dba Mortgage Modification Council April 2013 - Present
Kaplan University June 2008 - November 2012
Cleartel Communications January 2005 - June 2008
Papel Giftware April 1992 - March 2001
Skills
Telecommunications, Managed Services, Co-location, Account Management, Customer Satisfaction, Sales Management, Internet Services, Direct Sales, New Business Development, Sales Process, Team Building, Cold Calling, Team Leadership, Product Management, Business Analysis, Invoicing, Process Improvement, Call Center, Customer Retention, Sales, Management, Business Development, Leadership, Business Strategy, Strategic Planning, Business Planning, Marketing Strategy, Program Management, Strategy, Strategic Partnerships, Forecasting, Microsoft Office, Contract Negotiation, Cross-functional Team..., Customer Service, Training
Education
Kaplan University 2010 — 2013
Bachelor of Applied Science Business Administration, Business Administration and Management, General
University of Oklahoma 1979 — 1983
Accounting
Michelle Dillon's Cleartel Communications Experience 2003 - March 2006
Job VP Finance at Dusenberry Martin Racing
Industry Broadcast Media
Experience
Dusenberry Martin Racing April 2015 - Present
ION Media Networks April 2006 - April 2015
Cleartel Communications 2003 - March 2006
Universal Access 2000 - 2003
Sprint 1998 - 2000
Boston Chicken, Inc. 1994 - 1998
Skills
Finance, Financial Modeling, Financial Analysis, Internal Controls, Forecasting, Budgets, Mergers & Acquisitions, Mergers, Start-ups, Accounting, Process Improvement, Financial Reporting, Strategic Financial..., Sarbanes-Oxley Act, Cash Management, Variance Analysis, Corporate Finance, Managerial Finance, Budgeting, Pricing, Strategic Planning, Management
Education
University of Illinois at Chicago 2001 — 2003
MBA, Finance, General
Michigan State University 1990 — 1994
Bachelor of Arts (B.A.), Economics
Athens High School 1986 — 1988
Dusenberry Martin Racing April 2015 - Present
ION Media Networks April 2006 - April 2015
Cleartel Communications 2003 - March 2006
Universal Access 2000 - 2003
Sprint 1998 - 2000
Boston Chicken, Inc. 1994 - 1998
Skills
Finance, Financial Modeling, Financial Analysis, Internal Controls, Forecasting, Budgets, Mergers & Acquisitions, Mergers, Start-ups, Accounting, Process Improvement, Financial Reporting, Strategic Financial..., Sarbanes-Oxley Act, Cash Management, Variance Analysis, Corporate Finance, Managerial Finance, Budgeting, Pricing, Strategic Planning, Management
Education
University of Illinois at Chicago 2001 — 2003
MBA, Finance, General
Michigan State University 1990 — 1994
Bachelor of Arts (B.A.), Economics
Athens High School 1986 — 1988
Jen Sparrell's Cleartel Communications Experience June 2004 - August 2006
Job Finance Manager at The Estimating Edge
Industry Financial Services
Experience
The Estimating Edge August 2015 - Present
OneUp Sports January 2015 - August 2015
Great White Shark Enterprises February 2011 - January 2015
Imperial Finance & Trading December 2007 - February 2011
St. Joe Company July 2006 - December 2007
Cleartel Communications June 2004 - August 2006
Skills
Accounts Receivable, Payroll, General Ledger, Account Reconciliation, Accounts Payable, Great Plains Software, Accounting, ADP Payroll, Budgets, Customer Service, Invoicing, Finance, Journal Entries, Variance Analysis, Outlook, Auditing, JD Edwards, Microsoft Excel, Management, Human Resources, Financial Analysis, Financial Statements, QuickBooks
Education
Florida Atlantic University 1997 — 1997
Certificate, Human Resources Management
Palm Beach State College 1990 — 1992
Computer Science
State University of NY @ Farmingdale 1986 — 1989
AA, Computer Science
Grumman Data Systems 1981 — 1982
Certificate, Computer Programming
The Estimating Edge August 2015 - Present
OneUp Sports January 2015 - August 2015
Great White Shark Enterprises February 2011 - January 2015
Imperial Finance & Trading December 2007 - February 2011
St. Joe Company July 2006 - December 2007
Cleartel Communications June 2004 - August 2006
Skills
Accounts Receivable, Payroll, General Ledger, Account Reconciliation, Accounts Payable, Great Plains Software, Accounting, ADP Payroll, Budgets, Customer Service, Invoicing, Finance, Journal Entries, Variance Analysis, Outlook, Auditing, JD Edwards, Microsoft Excel, Management, Human Resources, Financial Analysis, Financial Statements, QuickBooks
Education
Florida Atlantic University 1997 — 1997
Certificate, Human Resources Management
Palm Beach State College 1990 — 1992
Computer Science
State University of NY @ Farmingdale 1986 — 1989
AA, Computer Science
Grumman Data Systems 1981 — 1982
Certificate, Computer Programming
Eva Frangipane's Cleartel Communications Experience September 2006 - May 2009
Job Sr Account Manager at Windstream Communications
Industry Telecommunications
Experience
Windstream Communications 2009 - Present
Cleartel Communications September 2006 - May 2009
Education
Florida Atlantic University 1978 — 1982
Windstream Communications 2009 - Present
Cleartel Communications September 2006 - May 2009
Education
Florida Atlantic University 1978 — 1982
Rene Ugalde's Cleartel Communications Experience 2006 - 2006
Job Treasury Manager at Nature's Products, Inc.
Industry Financial Services
Experience
Nature's Products, Inc. March 2015 - Present
Oxbow March 2012 - March 2015
IF & T 2006 - 2011
Cleartel Communications 2006 - 2006
Artesyn Technologies 2005 - 2006
Del Monte Fresh Produce N.A., Inc 2002 - 2005
Spherion 1996 - 2002
Skills
Finance, Financial Modeling, Strategic Financial..., Financial Analysis, Treasury Management, Cash Management, Variance Analysis, Forecasting, Strategy, Budgets, Corporate Finance, Portfolio Management, Internal Audit, Valuation, Treasury, Financial Reporting, Pricing Optimization, Business Planning, Debt Management, Foreign Exchange..., Project Finance, Access, PowerPoint, Supervisory Skills, Microsoft Excel, Financial Planning, Corporate Treasury, Budgeting, Excel, Oracle
Education
Florida International University 2002 — 2002
Masters
City University of New York City College 1991 — 1996
BA
Nature's Products, Inc. March 2015 - Present
Oxbow March 2012 - March 2015
IF & T 2006 - 2011
Cleartel Communications 2006 - 2006
Artesyn Technologies 2005 - 2006
Del Monte Fresh Produce N.A., Inc 2002 - 2005
Spherion 1996 - 2002
Skills
Finance, Financial Modeling, Strategic Financial..., Financial Analysis, Treasury Management, Cash Management, Variance Analysis, Forecasting, Strategy, Budgets, Corporate Finance, Portfolio Management, Internal Audit, Valuation, Treasury, Financial Reporting, Pricing Optimization, Business Planning, Debt Management, Foreign Exchange..., Project Finance, Access, PowerPoint, Supervisory Skills, Microsoft Excel, Financial Planning, Corporate Treasury, Budgeting, Excel, Oracle
Education
Florida International University 2002 — 2002
Masters
City University of New York City College 1991 — 1996
BA
Edmarissa Acevedo's Cleartel Communications Experience August 2006 - October 2008
Job PAYROLL ANALYST at ADT
Industry Telecommunications
Experience
ADT September 2013 - Present
Tyco Safety Products March 2010 - August 2013
iCan Benefit Group July 2009 - August 2010
Cleartel Communications August 2006 - October 2008
Americall Group, Inc. March 1994 - February 2005
Skills
Employee Benefits, Payroll, Invoicing, COBRA, ADP Payroll, Administrative..., Human Resources, Workers Compensation, Call Centers, Vendor Management, Account Reconciliation, Training, Payroll Taxes, Interviews, Benefits Administration, Administration, Access, Deferred Compensation, Employee Relations, New Hire Orientations
Education
DeVry University-Florida 2009 — 2010
Bachelor of Science (BS), Human Resources Management/Personnel Administration, General, 3.5
Ramirez college 1989 — 1990
associate, Dental technician
German Rieckehoff 1982 — 1988
high school, General
ADT September 2013 - Present
Tyco Safety Products March 2010 - August 2013
iCan Benefit Group July 2009 - August 2010
Cleartel Communications August 2006 - October 2008
Americall Group, Inc. March 1994 - February 2005
Skills
Employee Benefits, Payroll, Invoicing, COBRA, ADP Payroll, Administrative..., Human Resources, Workers Compensation, Call Centers, Vendor Management, Account Reconciliation, Training, Payroll Taxes, Interviews, Benefits Administration, Administration, Access, Deferred Compensation, Employee Relations, New Hire Orientations
Education
DeVry University-Florida 2009 — 2010
Bachelor of Science (BS), Human Resources Management/Personnel Administration, General, 3.5
Ramirez college 1989 — 1990
associate, Dental technician
German Rieckehoff 1982 — 1988
high school, General
Parris Battle's Cleartel Communications Experience June 2003 - January 2008
Job Territory Account Manager at Avaya
Industry Information Technology and Services
Experience
Avaya January 2011 - Present
ISN Telcom August 2009 - January 2011
TCS Group, Inc. March 2008 - August 2009
Cleartel Communications June 2003 - January 2008
EZ2Rent.com 2003 - 2004
The Ptolomy Group, Inc. 1995 - 2002
Skills
Telecommunications, VoIP, Networking, New Business Development, Direct Sales, Unified Communications, Strategic Partnerships, Product Management, Wireless, Business Development, Start-ups, Sales Management, Salesforce.com, Strategic Planning, Leadership, Management, Customer Retention, Managed Services, Sales Operations, Avaya, Sales, Professional Services, Marketing, Virtualization, CRM, Cloud Computing, Team Leadership, Social Networking, Account Management, Call Centers, Network Design, Solution Selling, Video Conferencing, Project Management, Training, Strategy, Marketing Strategy, Selling, Sales Process, Contract Negotiation, Channel Partners, Coaching, Business Analysis, Value Selling, Value Propositions, SME Consulting, SME development, Enterprise Architecture, Key Account Management, Customer Premises...
Education
Florida International University 1986 — 1988
Masters Certificate, Urban Education
Boston College 1977 — 1981
BA, History and Secondary Education
Avaya January 2011 - Present
ISN Telcom August 2009 - January 2011
TCS Group, Inc. March 2008 - August 2009
Cleartel Communications June 2003 - January 2008
EZ2Rent.com 2003 - 2004
The Ptolomy Group, Inc. 1995 - 2002
Skills
Telecommunications, VoIP, Networking, New Business Development, Direct Sales, Unified Communications, Strategic Partnerships, Product Management, Wireless, Business Development, Start-ups, Sales Management, Salesforce.com, Strategic Planning, Leadership, Management, Customer Retention, Managed Services, Sales Operations, Avaya, Sales, Professional Services, Marketing, Virtualization, CRM, Cloud Computing, Team Leadership, Social Networking, Account Management, Call Centers, Network Design, Solution Selling, Video Conferencing, Project Management, Training, Strategy, Marketing Strategy, Selling, Sales Process, Contract Negotiation, Channel Partners, Coaching, Business Analysis, Value Selling, Value Propositions, SME Consulting, SME development, Enterprise Architecture, Key Account Management, Customer Premises...
Education
Florida International University 1986 — 1988
Masters Certificate, Urban Education
Boston College 1977 — 1981
BA, History and Secondary Education
Liz Stallings's Cleartel Communications Experience March 2007 - April 2013
Job Director: Revenue Assurance at Cleartel Communications
Industry Telecommunications
Experience
Fiserv March 2013 - Present
Cleartel Communications March 2007 - April 2013
Talk America 2000 - 2007
Access One Communications 1998 - 2000
American Network Exchange 1993 - 1998
Skills
Telecommunications, VoIP, Strategic Planning, Vendor Management, Start-ups, Account Management, Process Improvement, Business Analysis, Accounting
Education
University of Central Florida 1994 — 1996
MBA
Florida State University - College of Business 1989 — 1993
BS, Finance
Fiserv March 2013 - Present
Cleartel Communications March 2007 - April 2013
Talk America 2000 - 2007
Access One Communications 1998 - 2000
American Network Exchange 1993 - 1998
Skills
Telecommunications, VoIP, Strategic Planning, Vendor Management, Start-ups, Account Management, Process Improvement, Business Analysis, Accounting
Education
University of Central Florida 1994 — 1996
MBA
Florida State University - College of Business 1989 — 1993
BS, Finance
Terie Hannay's Cleartel Communications Experience October 2003 - January 2006
Job Senior Vice President, Planning and Integration at Pulse Broadband
Industry Telecommunications
Experience
Pulse Broadband August 2009 - Present
Broadstripe January 2003 - August 2009
Cleartel Communications October 2003 - January 2006
Charter Communications January 1999 - October 2003
American Network Exchange January 1988 - January 1999
Skills
Business Planning, Performance Metrics, Telecommunications, Call Center, Operations Management, Strategic Planning, VoIP, Customer Retention, Broadband, Performance Management, Contract Negotiation, Integration, Customer Service, Telephony, Customer Satisfaction, Leadership, Business Process, Wireless, Project Planning, Call Centers, Management, Strategic Partnerships, Budgets, Start-ups, Project Management, Sales Management, Vendor Management, Process Improvement, Team Building, Forecasting, Cross-functional Team..., Account Management, Team Leadership, Product Management, New Business Development, Outsourcing, Strategy, Optical Fiber, Business Strategy, Fiber Optics, Employee Relations, Executive Management, Mergers & Acquisitions, P&L Management, Program Management, Cable Television, IPTV
Education
Kennedy Western University 1994 — 1996
Bachelor of Science (BS), Business Administration and Management, General
Lakeland Community College 1981 — 1983
Accounting and Finance
Pulse Broadband August 2009 - Present
Broadstripe January 2003 - August 2009
Cleartel Communications October 2003 - January 2006
Charter Communications January 1999 - October 2003
American Network Exchange January 1988 - January 1999
Skills
Business Planning, Performance Metrics, Telecommunications, Call Center, Operations Management, Strategic Planning, VoIP, Customer Retention, Broadband, Performance Management, Contract Negotiation, Integration, Customer Service, Telephony, Customer Satisfaction, Leadership, Business Process, Wireless, Project Planning, Call Centers, Management, Strategic Partnerships, Budgets, Start-ups, Project Management, Sales Management, Vendor Management, Process Improvement, Team Building, Forecasting, Cross-functional Team..., Account Management, Team Leadership, Product Management, New Business Development, Outsourcing, Strategy, Optical Fiber, Business Strategy, Fiber Optics, Employee Relations, Executive Management, Mergers & Acquisitions, P&L Management, Program Management, Cable Television, IPTV
Education
Kennedy Western University 1994 — 1996
Bachelor of Science (BS), Business Administration and Management, General
Lakeland Community College 1981 — 1983
Accounting and Finance
David Olday, Jr.'s Cleartel Communications Experience January 2002 - July 2007
Job IT Manager at MiamiDade County Fair and Exposition, Inc
Industry Information Technology and Services
Experience
Miami-Dade County Fair and Exposition, Inc July 2007 - Present
Cleartel Communications January 2002 - July 2007
Skills
Active Directory, Windows Server 2003, Windows, TCP/IP, Troubleshooting, Mac OS X, HTML + CSS, PHP, Wordpress, Adobe Creative Suite, MySQL, Microsoft Office, Windows Server, Linux, Vendor Management, DNS, Firewalls, Microsoft Exchange, Telecommunications, Operating Systems, IVR, Network Security, VMware, Software Documentation, HTML, Microsoft Excel, XP, Network Administration, OS X, Business Analysis, SQL, Project Management, Windows 7, Technical Support, Cloud Computing, Hardware, VMware ESX, Data Center, Windows XP, Networking
Education
Palm Beach Community College
Computer Science
Miami-Dade County Fair and Exposition, Inc July 2007 - Present
Cleartel Communications January 2002 - July 2007
Skills
Active Directory, Windows Server 2003, Windows, TCP/IP, Troubleshooting, Mac OS X, HTML + CSS, PHP, Wordpress, Adobe Creative Suite, MySQL, Microsoft Office, Windows Server, Linux, Vendor Management, DNS, Firewalls, Microsoft Exchange, Telecommunications, Operating Systems, IVR, Network Security, VMware, Software Documentation, HTML, Microsoft Excel, XP, Network Administration, OS X, Business Analysis, SQL, Project Management, Windows 7, Technical Support, Cloud Computing, Hardware, VMware ESX, Data Center, Windows XP, Networking
Education
Palm Beach Community College
Computer Science
Lisa Madison's Cleartel Communications Experience January 2003 - March 2006
Job Learning & Development Consultant
Industry Professional Training & Coaching
Experience
ServiceMaster- Terminix July 2012 - January 2015
The Results Companies December 2006 - January 2010
Resolve Staffing July 2006 - December 2006
Cleartel Communications January 2003 - March 2006
Florida Referral December 2001 - December 2002
Talk America June 1998 - December 2001
Skills
Call Center, Training, Performance Management, Process Improvement, Management, Team Building, Call Centers, Leadership Development, Recruiting, Leadership, Quality Assurance, Organizational..., Strategy, Cross-functional Team..., Program Management, Human Resources, Employee Training, Coaching, Customer Satisfaction
Education
Kennesaw State University 2010 — 2012
Bachelor's Degree, Organizational Communication, 4.0
ServiceMaster- Terminix July 2012 - January 2015
The Results Companies December 2006 - January 2010
Resolve Staffing July 2006 - December 2006
Cleartel Communications January 2003 - March 2006
Florida Referral December 2001 - December 2002
Talk America June 1998 - December 2001
Skills
Call Center, Training, Performance Management, Process Improvement, Management, Team Building, Call Centers, Leadership Development, Recruiting, Leadership, Quality Assurance, Organizational..., Strategy, Cross-functional Team..., Program Management, Human Resources, Employee Training, Coaching, Customer Satisfaction
Education
Kennesaw State University 2010 — 2012
Bachelor's Degree, Organizational Communication, 4.0
Kandy Nestor's Cleartel Communications Experience September 2006 - December 2009
Job Seeking New Career Opportunity
Industry Consumer Services
Experience
Healthfirst January 2011 - May 2015
Kaplan University December 2009 - December 2010
Cleartel Communications September 2006 - December 2009
R-G Crown Bank March 2003 - September 2006
Sprint March 1994 - March 2003
Skills
Process Improvement, Telecommunications, Project Management, Outsourcing, Banking, Educational Leadership, Coaching, Customer Service, Vendor Management, Customer Satisfaction, Team Building, Leadership, Operations Management, Performance Management, Analysis, Sales, Customer Retention, Call Center, Change Management, Cross-functional Team..., CRM, Management, Leadership Development, Quality Assurance, Recruiting, Sales Management, Sales Operations, Sales Process, Team Leadership, Time Management, Call Centers
Education
Auburn University 1988 — 1991
B. S., Mathematics
Healthfirst January 2011 - May 2015
Kaplan University December 2009 - December 2010
Cleartel Communications September 2006 - December 2009
R-G Crown Bank March 2003 - September 2006
Sprint March 1994 - March 2003
Skills
Process Improvement, Telecommunications, Project Management, Outsourcing, Banking, Educational Leadership, Coaching, Customer Service, Vendor Management, Customer Satisfaction, Team Building, Leadership, Operations Management, Performance Management, Analysis, Sales, Customer Retention, Call Center, Change Management, Cross-functional Team..., CRM, Management, Leadership Development, Quality Assurance, Recruiting, Sales Management, Sales Operations, Sales Process, Team Leadership, Time Management, Call Centers
Education
Auburn University 1988 — 1991
B. S., Mathematics
Ronald Shelton's Cleartel Communications Experience April 2005 - May 2008
Job Chief Operating Officer at MetroWave, LLC
Industry Telecommunications
Experience
MetroWave, LLC May 2014 - Present
ITT Technical Institute May 2012 - May 2014
Airespring October 2010 - May 2014
Emergent Contact Solutions April 2010 - January 2014
MetroWave Communications, Inc. January 2009 - October 2010
Telovations July 2008 - January 2009
Cleartel Communications April 2005 - May 2008
TelCove 2001 - 2005
Ocius Communications 2000 - 2001
Sprint 1987 - 2000
Skills
Capital Budgeting, Operating Budgets, ROI Justification, Due Diligence, Capacity Planning, P&L Responsibility, Organizational..., Customer Service, Disaster Recovery, Entrepreneurship, Economics, Invoicing, Internet, Key Performance..., Leadership, Contract Negotiation, Strategic Planning, VoIP, MPLS, Carrier Ethernet, OSP Engineering, Central Office..., Data Center, NPV, Cross-functional Team..., Executive Management, Board Level, Technology Evaluation, Project Planning, Project Management, Network Architecture, Network Engineering, Start-ups, Growth Strategies, Business Process..., Offices, Training, Strategy, WAN, Customer Satisfaction, Management, Networking, CRM, P&L Management
Education
Ashland University 1980 — 1985
Business Management
MetroWave, LLC May 2014 - Present
ITT Technical Institute May 2012 - May 2014
Airespring October 2010 - May 2014
Emergent Contact Solutions April 2010 - January 2014
MetroWave Communications, Inc. January 2009 - October 2010
Telovations July 2008 - January 2009
Cleartel Communications April 2005 - May 2008
TelCove 2001 - 2005
Ocius Communications 2000 - 2001
Sprint 1987 - 2000
Skills
Capital Budgeting, Operating Budgets, ROI Justification, Due Diligence, Capacity Planning, P&L Responsibility, Organizational..., Customer Service, Disaster Recovery, Entrepreneurship, Economics, Invoicing, Internet, Key Performance..., Leadership, Contract Negotiation, Strategic Planning, VoIP, MPLS, Carrier Ethernet, OSP Engineering, Central Office..., Data Center, NPV, Cross-functional Team..., Executive Management, Board Level, Technology Evaluation, Project Planning, Project Management, Network Architecture, Network Engineering, Start-ups, Growth Strategies, Business Process..., Offices, Training, Strategy, WAN, Customer Satisfaction, Management, Networking, CRM, P&L Management
Education
Ashland University 1980 — 1985
Business Management
Erin Pereira's Cleartel Communications Experience September 2006 - April 2008
Job Recruit at Frazee Recruiting Consultants
Industry Accounting
Experience
Frazee Recruiting Consultants January 2012 - Present
Stonetrust Commerical Insurance Company September 2010 - December 2011
BJs Restaurant and Brewhouse April 2009 - July 2010
Philadelphia Soft Pretzel Factory November 2007 - June 2008
Cleartel Communications September 2006 - April 2008
American Home Companions June 2006 - September 2006
Estein & Associates January 2001 - June 2006
Skills
Payroll, Human Resources, Benefits Administration, Recruiting, Account Reconciliation, Accounts Payable, Accounts Receivable, Financial Accounting, Invoicing, QuickBooks
Education
Miami University
BS in Business, Finance
Frazee Recruiting Consultants January 2012 - Present
Stonetrust Commerical Insurance Company September 2010 - December 2011
BJs Restaurant and Brewhouse April 2009 - July 2010
Philadelphia Soft Pretzel Factory November 2007 - June 2008
Cleartel Communications September 2006 - April 2008
American Home Companions June 2006 - September 2006
Estein & Associates January 2001 - June 2006
Skills
Payroll, Human Resources, Benefits Administration, Recruiting, Account Reconciliation, Accounts Payable, Accounts Receivable, Financial Accounting, Invoicing, QuickBooks
Education
Miami University
BS in Business, Finance
Kendra Hamian's Cleartel Communications Experience March 2006 - January 2007
Job Posting at Infinity Behavioral Health Services, Inc
Industry Accounting
Experience
Infinity Behavioral Health Services, Inc July 2012 - Present
Qzina Specialty Foods September 2010 - July 2012
The GEO Group, Inc. January 2007 - September 2007
Cleartel Communications March 2006 - January 2007
Skills
Payroll, Outlook, Accounting, Microsoft Excel, Invoicing, Accounts Payable, Customer Service, Budgets, Microsoft Word, QuickBooks, Microsoft Office, Data Entry, PowerPoint, Journal Entries, Claims Resolution, Expense Reports, Routing, Workers Compensation, Sales, Insurance, Forecasting, Inventory Management, Financial Analysis, Accounts Receivable, Time Management, Retail, General Ledger, Great Plains Software
Education
University of Phoenix 2012 — 2014
BA, Psychology, 3.25
University of Phoenix 2009 — 2011
AA, Health Care, 3.17
Infinity Behavioral Health Services, Inc July 2012 - Present
Qzina Specialty Foods September 2010 - July 2012
The GEO Group, Inc. January 2007 - September 2007
Cleartel Communications March 2006 - January 2007
Skills
Payroll, Outlook, Accounting, Microsoft Excel, Invoicing, Accounts Payable, Customer Service, Budgets, Microsoft Word, QuickBooks, Microsoft Office, Data Entry, PowerPoint, Journal Entries, Claims Resolution, Expense Reports, Routing, Workers Compensation, Sales, Insurance, Forecasting, Inventory Management, Financial Analysis, Accounts Receivable, Time Management, Retail, General Ledger, Great Plains Software
Education
University of Phoenix 2012 — 2014
BA, Psychology, 3.25
University of Phoenix 2009 — 2011
AA, Health Care, 3.17
Tracie Long's Cleartel Communications Experience June 1992 - July 1994
Job Housing Manager at Contra Costa County Housing Authority
Industry Nonprofit Organization Management
Experience
Contra Costa County Housing Authority August 2013 - Present
Opportunity Junction September 2012 - May 2013
Southern Management January 2008 - July 2010
U.S. Postal Service July 1994 - June 2008
Cleartel Communications June 1992 - July 1994
Kaiser Permanente October 1988 - January 1992
Skills
Microsoft Office, Access, Outlook, Salesforce.com, Kronos Timekeeping, Ten Key
Education
Southern Management University 2009 — 2010
Certificate, Property Management
Prince George's Community College 2007 — 2008
Real Estate Property Management/Real Estate, A
University of the District of Columbia 1993 — 1994
Mass Media
Contra Costa County Housing Authority August 2013 - Present
Opportunity Junction September 2012 - May 2013
Southern Management January 2008 - July 2010
U.S. Postal Service July 1994 - June 2008
Cleartel Communications June 1992 - July 1994
Kaiser Permanente October 1988 - January 1992
Skills
Microsoft Office, Access, Outlook, Salesforce.com, Kronos Timekeeping, Ten Key
Education
Southern Management University 2009 — 2010
Certificate, Property Management
Prince George's Community College 2007 — 2008
Real Estate Property Management/Real Estate, A
University of the District of Columbia 1993 — 1994
Mass Media
VICKI NIEVES's Cleartel Communications Experience February 2003 - October 2007
Job Telecommunications Professional
Industry Telecommunications
Experience
Summit Broadband 2009 - Present
Cleartel Communications February 2003 - October 2007
TALK AMERICA April 2001 - September 2003
Skills
TYPE 60 WPM, EXCEL, PowerPoint, Organization, Troubleshooting, People Skills, Work Well Independently, WORK WELL UNDER PRESSURE
Education
Fordham University 1984 — 1986
Summit Broadband 2009 - Present
Cleartel Communications February 2003 - October 2007
TALK AMERICA April 2001 - September 2003
Skills
TYPE 60 WPM, EXCEL, PowerPoint, Organization, Troubleshooting, People Skills, Work Well Independently, WORK WELL UNDER PRESSURE
Education
Fordham University 1984 — 1986
Roberta Frazier's Cleartel Communications Experience July 2003 - March 2004
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
EarthLink 2004 - 2014
Cleartel Communications July 2003 - March 2004
Skills
Line Cost;..., Rate negotiations;...
Education
University of Central Oklahoma
Business Administration and Psychology
EarthLink 2004 - 2014
Cleartel Communications July 2003 - March 2004
Skills
Line Cost;..., Rate negotiations;...
Education
University of Central Oklahoma
Business Administration and Psychology
Insight Global
Alliance Data
DST Systems
SunGard Availability Services
Perficient
Mphasis
Hexaware Technologies
Pearson VUE