Experience
Virginia Home for Boys and Girls  September 2014 - Present
ChemTreat  October 2009 - September 2014
New York Life Insurance Company  February 2008 - October 2009
DriveTime   February 2007 - February 2008
OSI Collection Services  February 2006 - February 2007
OSI Collection Services  February 2002 - February 2006

Skills
-Analyzing Complex Data, -Problem Solving, -Multiple Disciplinary..., -Driving Results, -Multifaceted Research, -Motivating Individuals, -Maximizing Team..., -Business Operations, Call Centers

Education
John Tyler Community College   1997 — 1998
n/a, Some Coursework, n/a

Experience
Allstate  June 2015 - Present
Allstate  September 2014 - June 2015
DriveTime   December 2012 - August 2014
CarMax  March 2007 - December 2012
Donlen Corporation  February 2003 - September 2006
Aon  September 1996 - February 2003

Skills
Microsoft Excel, ASE Certified, AS400 system, PowerPoint, Associate Development, Flexibility, Driving Results, Goal Oriented, Integrity, Highly Dedicated, Business Travel, Automotive, Automation, Negotiation, Team Building, Management, Process Improvement, Production Managment, Reporting & Analysis, Microsoft Office, Outlook, Lotus Notes, Vendor Relationships, Vendor Management, Automotive Parts, Intuitiveness, Creative Problem Solving, Problem Solving, Purchasing, Sales, Sales Process

Education
College of Southern Nevada   2011 — 2014
Bachelor's degree, General Studies, 3.86

Lincoln College of Technology-Melrose Park   1996 — 1997
Automotive Engineering Technology/Technician, 4.0

Experience
ADT Security Services  September 2015 - Present
Wells Fargo  September 2014 - September 2015
DriveTime   January 2010 - May 2013
MetLife  December 2007 - November 2009

Skills
Microsoft Excel, Microsoft Word, English, PowerPoint, Windows, Budgets, Strategic Planning, Automotive, Research, Photoshop, HTML, Public Speaking, Operations Management

Education
Middlesex County College

Experience
Advantage Sign Supply  October 2005 - Present
Centex Home Equity  2001 - 2005
DriveTime   April 2000 - October 2001
United States Navy  March 1995 - March 1999

Skills
Loans, Mortgage, New Business Development, Sales Management, Budgeting, Strategic Planning, Customer Service, Customer Relations, Team Building, Public Speaking, Negotiation, Account Management, Mortgage Lending, Digital Printing, Marketing Strategy, Inventory Management, Training, Inkjet, Budgets, Wide Format Printing, Management, Sales, Advertising, Solution Selling, B2B, Direct Sales, Sales Process, Selling, Trade Shows, Leadership, Cold Calling, Key Account Management

Education
John Tyler Community College   1999 — 2000

United States Navy   1995 — 1999
Aviation Hydraulics

Experience
University of Phoenix  January 2015 - Present
Clear Channel Outdoor  March 2012 - January 2015
DriveTime   October 2009 - January 2012
DriveTime   July 2008 - October 2009
DriveTime   March 2007 - July 2008
DriveTime   September 2001 - March 2007

Skills
Process Improvement, Financial Analysis, Budgets, Forecasting, Strategic Planning, Team Leadership, Microsoft Excel, Business Analysis, Analysis, Customer Service

Education
Loma Linda University
MBA, Finance

Union College (NE)
BS, Business Administration with emphasis in Management and minor in Communications

Union College (NE)
AS, Information Systems with emphasis in database design

Experience
Boy Scouts of America  March 2015 - Present
DriveTime   July 2014 - March 2015
Great Commission Ministries  February 2014 - August 2014
Harrodsburg Christian Church   July 2012 - February 2014
NIght Church   August 2008 - July 2012
The University of Findlay  January 2010 - January 2011
Kentucky Christian University  May 2005 - August 2005

Skills
Public Speaking, Recruiting, Microsoft Excel, Leadership, Teaching, Time Management, Customer Service, Marketing, Microsoft Word, Community Outreach, Social Networking, Event Planning, Leadership Development, Training, Nonprofits

Education
University of Findlay   2009 — 2011
Master of Business Administration, Organizational Leadership

Kentucky Christian University   2003 — 2007
Bachelor of Science, Theological and Ministerial Studies

Experience
Derrick Jones-Nelson Photography   January 2015 - Present
BrainFitted   January 2011 - Present
GMR Marketing  May 2014 - May 2015
DriveTime   September 2012 - February 2013
BirdGang Store   August 2011 - August 2012
Boys & Girls Town of Missouri  July 2010 - June 2012

Skills
Photoshop, Microsoft Office, Social Media, Microsoft Excel, Blogging, Public Speaking, Microsoft Word, PowerPoint, Illustrator, Retail, Customer Service, Apparel, Fashion, Event Planning, HTML, Marketing, Event Management, Creative Direction, Editing, Entertainment, Web Design, Music

Education
Missouri State University   2007 — 2011
B.S, Administrative Management

Lindbergh High School   2001 — 2005

Experience
Cox Communications  June 2013 - Present
DriveTime   2007 - 2012
Sprint Nextel  September 1998 - September 2006

Skills
Customer Satisfaction, Cold Calling, Profit, Account Management, Sales Management, Sales, Automotive, Sales Operations, Customer Service, Sales Process, Team Building, Customer Retention, Direct Sales, Pricing, B2B, Selling, Inventory Management, P

Education
Kaplan University-Davenport Campus   2012 — 2014
still attending, Information Technology

Long Beach City College   1995 — 1996
didn't graduate, International Business

Experience
Endurance Music Production   March 2015 - Present
DriveTime   September 2013 - Present

Skills
Microsoft Excel, Accounting, PowerPoint, Microsoft Word, Microsoft Office, QuickBooks, Bookkeeping, Teamwork, Customer Service, Time Management, Public Speaking, Access, Research, FAS123R

Education
Louisiana Tech University   2007 — 2013
Bachelor's degree, Accounting

Experience
DriveTime   June 2014 - Present
Enterprise Rent-A-Car  November 2013 - April 2014
Bealls  November 2009 - November 2012
North Creek Animal Hospital Kilgore Tx   April 2007 - October 2008
Iron Farm   April 2005 - April 2007

Skills
Customer Service, Leadership, Retail, Human Resources, Management, Merchandising, Team Leadership, Training, Time Management, Customer Satisfaction, Inventory Management, Microsoft Word, Sales, Team Building

Education
Stephen F. Austin State University   2012 — 2012
Bachelor's, Management

Kilgore College
Associates of ArtsAssociates of Science

Kilgore High School
High School Diploma

Experience
DriveTime   June 2014 - Present
The University of Arizona  August 2012 - May 2014
XL Reinsurance  June 2013 - August 2013
Cognizant Technology Solutions  May 2011 - June 2012
Infosys Technologies Limited  June 2007 - May 2011

Skills
Requirements Analysis, Requirements Gathering, Business Analysis, SQL, Data Analysis, Software Project..., SDLC, Project Management, Visio, Siebel 7.x, Datastage, EIM, Management, Vendor Management, CRM, Databases, Software Development, Business Intelligence, Consulting, Oracle, Business Continuity, IT Strategy, Analysis, Cross-functional Team..., Agile Methodologies, PL/SQL, Process Improvement, Leadership, Management Consulting, Risk Management, Business Process..., Business Requirements, Microsoft Excel, Team Leadership

Education
University of Arizona, Eller College of Management   2012 — 2014
Master of Business Administration (MBA), Management Information Systems, General

Jawaharlal Nehru Technological University   2003 — 2007
Bachelor of Technology (B.Tech.), Electrical and Electronics Engineering, 70%

Nalanda Junior College   2001 — 2003
Intermediate Education, Mathematics, Physics and Chemistry, 80%

Ravindra Bharathi Public School   1991 — 2001
Class 10, 80%

Experience
DriveTime   March 2013 - Present
Verizon Wireless  February 2011 - February 2013
Fifth Third Bank  April 2006 - September 2010
Buffalow Wild Wings   November 2002 - June 2006

Skills
Banking, Customer Service, Sales, Teamwork, Customer Satisfaction, Customer Retention

Education
Keller Graduate School of Management of DeVry University   2012 — 2015
Master of Business Administration (M.B.A.)

University of Cincinnati College of Business   2004 — 2010
Bachelor of Business Administration (BBA)

Experience
Sterling Fire Department  June 2015 - Present
U.S. Bank   May 2014 - Present
Corinthian Colleges, Inc.   December 2013 - April 2014
Revana  October 2012 - July 2013
Performance Training Institute  September 2011 - July 2012
DriveTime   February 2009 - July 2011
US Navy Reserve  December 2007 - July 2010
Wells Fargo Auto Finance  May 2007 - February 2009
Langston University  2005 - 2007
San Diego State University  2002 - 2004

Skills
Public Speaking, Teaching, Research, Leadership, Microsoft Office, Public Relations, PowerPoint, Microsoft Word, Microsoft Excel, Customer Service, Marketing, Strategic Planning, Sales, Student Affairs, Data Entry, Team Leadership, Higher Education, Academic Advising, Student Leadership

Education
Langston University   2005 — 2007
Physical Education Teaching and Coaching

San Diego State University-California State University   2002 — 2004
General Studies

Thomas Edison Senior High School   1998 — 2002
High School Diploma

Experience
Primerica  February 2015 - Present
Safekey   August 2014 - Present
DriveTime   December 2014 - June 2015
Wyndham Vacation Ownership  June 2014 - September 2014
FedEx Ground  October 2011 - April 2014

Skills
Game Design, 3D Studio Max, 3D Modeling, Customer Service, Skilled Multi-tasker, Team Building, Communication, Video Games, Mudbox, Photoshop, Organized, Texturing, Unreal Engine 3, Zbrush, Maya, Unreal Editor, Unity3D, Time Management, Microsoft Word, PowerPoint, Character Animation, MS Project, Unity, Flash, Autodesk 3DS Max, Autodesk Mudbox, UDK, Adobe Photohop, Adobe Flash, Microsoft PowerPoint, Microsoft Project, Work in A Fast Paced..., Observant, Cooperative

Education
International Academy of Design and Technology-Henderson   2010 — 2013
Bachelor's degree, Game Design

Experience
DriveTime   October 2012 - Present
Sherwin Williams  June 2011 - October 2012

Skills
Time Management, Microsoft Office, Customer Service, Microsoft Excel, PowerPoint, Account Reconciliation, Sales, Outlook, Microsoft Word, Market Research, Accounting, Teamwork, Event Management, Event Planning, Management, Social Networking, Accounts Payable

Education
Hiram College   2007 — 2011
BA, Management + Entrepreneurship

Experience
Copper Post  January 2002 - December 2014
DriveTime   May 2003 - August 2006
DriveTime   March 2000 - May 2003
State Farm  April 1997 - March 2000
State Farm  January 1994 - April 1997
State Farm  July 1991 - January 1994

Skills
Accounting, Internal Controls, Internal Audit, Small Business, QuickBooks, Microsoft Office, Quicken, ADP Payroll, Bank Reconciliation, Accounts Payable, Accounts Receivable, Management, Employee Training, Employee Benefits, Process Improvement, Procedure Development, Employee Handbooks, Volunteering, Financial Reporting, Leadership, Budgets, Auditing, Team Building

Education
Nebraska Wesleyan University   1987 — 1991
Bachelor of Science (BS), Accounting

Experience
Academic Partnerships  November 2012 - Present
DriveTime   October 2010 - November 2012
Victoria Secret  March 2009 - October 2010
Hertz Rent-A-Car  June 2005 - April 2010

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Teaching, HTML, Management, Sales, Recruiting, Training

Education
University of Phoenix   2011 — 2013
Master's degree, Management

Miles College   1999 — 2003
Bachelor of Science, Business Administration

Experience
The Jiles Agency   February 2015 - September 2015
Laray Properties   January 2014 - February 2015
Exit Homevets Realty   December 2010 - August 2013
Aaron's, Inc   June 2010 - November 2010
DriveTime   May 2007 - December 2009
DriveTime   May 2007 - December 2009
Rent-A-Center  April 2003 - August 2006
Brazos Valley Auto sales   July 1999 - March 2003
Army National Guard  November 1983 - May 1999
Circle K  July 1992 - March 1999

Skills
Short Sales, Foreclosures, First Time Buyers, Sellers Agent, Realty, REO, Investment Properties, Buyer Representation, New Home Sales, Listings, Single Family Homes, BPO, First Time Home Buyers, Buyers, Sellers, National Association of..., FHA, ABR, Townhomes, Investors, Real Estate Transactions, Referrals, Sales, Real Estate, HUD, Selling, Residential Homes, Investments, SFR, Real Property, Relocation, Marketing

Education
Mclennan Community College   1981 — 1983
Business/Real Estate

University High School   1979 — 1981
High School Diploma, Basic

Experience
Mobile Mini Inc  April 2012 - March 2014
Mobile Mini Inc  September 2008 - April 2012
Hawkins & EZ Messenger   June 2008 - October 2008
DriveTime   September 2007 - May 2008
JPMorgan Chase  February 2006 - August 2007
BMW Financial Services  April 2005 - January 2006
Discover Financial Services  November 2000 - March 2005

Skills
Collections, Customer Service, Skip Tracing, Accurint, Fast Data, 10 Key, Typing, Microsoft Word, Craigslist, Employment Verifications, Credit Bureau, Debt Settlement, Microsoft Excel, Outlook, Lotus Notes, Credit Card Transaction..., ACH, process server, commercial collections, business to bussiness..., Automotive collections, credit card collections

Education
Liberty University   2011 — 2012
Bachelor of Science (Not completed), Paralegal Studies

Dublin Coffman High School   1994 — 1999
High School, General Studies

Experience
Southwest Airlines  January 2014 - Present
DriveTime   March 2011 - November 2013
Avis Budget Group  February 2011 - March 2011
FLEXA Furniture   September 2009 - November 2010

Skills
Sales, Customer Satisfaction, Customer Service, Drive for Success, Underwriting, Team Building, Retail, Sales Management, Sales Process, Time Management, Management, Negotiation, Coaching, Conflict Resolution, Managing Workflow, Sales Operations, Creativity, Microsoft Office, Training, Microsoft Excel

Education
New Mexico State University   1996 — 1999
Bachelor's degree, Sports Medicine

Las Cruces High School   1988 — 1990

Experience
DriveTime   September 2014 - Present
Amazon.com  April 2012 - September 2014
Sealed Air Corporation  February 2008 - April 2012
Ion Bond   September 2006 - January 2008

Skills
Cars, Music Production, Show Production, Mechanics, Automobile, Maintenance & Repair, Shipping, Customer Service, Warehousing, Forklift Operator, Materials, Automotive, 5S, Welding, Management, Social Media

Education
Lincoln College of Technology-Indianapolis   2012 — 2014
Associate of Science (A.S.), Automotive Service Management

Stratford Career Institut   2009 — 2010
High School, Associate Degree( Currently enrolled in Criminal Justice Program), High School/Secondary Diplomas and Certificates

Experience
Northside Ford  February 2011 - Present
DriveTime   2007 - 2011
Gambino Ford   March 2000 - August 2007
Moore Nesbitt GM   March 1996 - March 2000

Education
Medaille College   2001 — 2006
BS, Business Administration

Experience
Lemoi Capital   December 2012 - Present
Visual Net Design LC  July 2014 - July 2015
Blakes Computer Service   February 2007 - December 2012
The Scooter Store  April 2010 - May 2011
DriveTime   May 2009 - April 2010
WaMu  March 2001 - November 2009
Washington Mutual  2007 - 2009
Chevron  January 1995 - March 2001

Skills
Leadership, Management, Sales, Strategy, Training, Marketing, Software Documentation, Start-ups, Real Estate, Strategic Planning, Sales Management, Customer Service, Negotiation, Business Development, Banking, Team Building, Budgets, Call Centers, Process Improvement, Investments, Call Center Development, Computer Repair, Team Leadership, Loans, Retail, Time Management, Coaching, Risk Management, Business Process, Business, Access, Customer Satisfaction, Project Management, Auditing, Teamwork, Compliance, Management Consulting, Social Media Marketing, Web Services, Marketing Strategy, Business Process..., Business Intelligence, Web Design, Website Development, Web Analytics, Consulting, Entrepreneurship, Executive Management, Contract Negotiation, Business Planning

Education
The University of Texas at San Antonio   2011 — 2014
Real Estate Finance and Development (B.B.A.), Real Estate Development, 3.5

San Antonio College   2007 — 2009
Associate's Degree, Business/Managerial Economics, 3.5

Lake Washington Institute of Technology   1998 — 2001
Associate's Degree, Automotive Engineering Technology/Technician, 3.95

Lake Washington Institute of Technology   1998 — 2001
Associate's Degree, COMPUTER SECURITY & NETWORK TECHNICIAN, 3.5

Experience
DriveTime   June 2009 - Present
Unisource Program Administrators   March 2007 - October 2008

Skills
Insurance, Underwriting, Office Management, Workers Compensation, Operations Management, Inventory Management, Process Improvement, Customer Service, Customer Satisfaction, Team Building, Supervisory Skills, Profit, Sales, Leadership, Outlook, Employee Relations

Education
Keiser College   2006 — 2007
A.A., Criminal Justice

Keiser College   2004 — 2006
A.A., Paralegal Studies

Experience
Alliance of Professionals & Consultants, Inc. (APC)   August 2014 - Present
Pottery Barn  June 2013 - September 2014
Shanahan Law Group  August 2012 - October 2013
Clear Channel Communications  March 2012 - August 2012
DriveTime   July 2011 - March 2012
Meredith College: The Office of Student Leadership & Service   January 2007 - December 2010
Time Warner Cable News  May 2010 - August 2010

Skills
Customer Service, Event Planning, Advertising, Social Media Marketing, Marketing, Social Media, Microsoft Excel, Sales, Event Management, Microsoft Word, Social Networking, InDesign, Public Speaking, Online Marketing, Photography, Press Releases, Graphic Design, Web Design, Legal Marketing, Visual Design, Interior Design, Online Social Networking, Social Media Networking, Gift Registry, Office Administration, Employment Verifications, Telephone Reception, PowerPoint

Education
Meredith College   2006 — 2010
BA, Communication

Jordan-Matthews High School   2002 — 2006
High School Diploma

Experience
Homes North   September 2015 - Present
Home Properties  March 2014 - August 2015
Marriott Hotels  September 2013 - March 2014
The TJX Companies, Inc.   August 2005 - March 2014
DriveTime   December 2011 - October 2012
Marriott Hotels  October 2010 - September 2011

Skills
Customer Service, Sales, Cashiering, Front Office, leasing, Customer Satisfaction, Microsoft Office, Time Management, Cash Management, Hotel Administration, Retail, Phone Etiquette, Supervising, Training, De-escalation, Section 8, Fair Housing, MRI Software, Leases, Marketing, Following Up, Apartments, Confidentiality, Management, Telephone Skills, Event Management, Hospitality, Hotels, Public Speaking, Microsoft Word, Event Planning, Sales Management, Hospitality Management, Outlook, Leadership, PowerPoint

Education
Newbury College   2007 — 2011
Bachelor of Science (BS), Hotel/Motel Administration/Management

Host Group Real Estate Academy

Experience
Grove Church   January 2009 - December 2014
Grove Church   January 2009 - December 2014
Grove Church   January 2009 - January 2013
Sterling Jewelers  January 2006 - January 2011
DriveTime   January 2008 - January 2009
T-Mobile  January 2005 - January 2006
IHOP  2004 - 2005
Farm Fresh  2003 - 2004
Hardees  2002 - 2003

Skills
Editing, Press Releases, Writers, Advertising, Marketing, Newsletters, Event Planning, Public Relations, Project Planning, Outlook, Research, Leadership, Online Marketing, Facebook, WordPress, Community Outreach, Microsoft Office, Social Media Marketing, Creative Writing, Leadership Development, Time Management, Administration, Sales, Management, Windows, Social Media, Team Building, Nonprofits, Microsoft Word

Education
Norfolk State University   2007 — 2011
BS, Mass Communications, Broadcasting

Western Branch High School   2005 — 2006
Advanced High School Diploma, College Prep, High School

Churchland High School   2003 — 2005

Experience
Signature Kitchen and Bath   December 2014 - Present
Morris Nissan   February 2014 - October 2014
DriveTime   May 2013 - February 2014
The Home Depot  September 2011 - May 2013
Lowe's Home Improvement  September 2010 - September 2011
Jen Library (SCAD)   September 2009 - September 2010
Jamestown Designer Kitchens   October 2007 - November 2009
Byrdhouse Design Center   March 2007 - September 2007
Lowes  May 2005 - December 2006

Skills
InDesign, Illustrator, Sales, Photoshop, Revit, Process Scheduler, Customer Service, AutoCAD, Microsoft Office, Budgets, Kitchen, Flooring, 3D Studio Max, Cabinetry, LEED, Visual Merchandising, Merchandising, Brochures, Home Improvement, Retail Sales, Interior Design, Space planning, Inventory Management, Store Operations, Furniture, Planograms, Floor Plans, Cashiering, Customer Satisfaction, SketchUp, Hand Drafting, Rendering, Sketching, CAD

Education
Savannah College of Art and Design   2007 — 2010
MArch, Architecture

Mount St. Joseph University   2002 — 2006
BFA, Interior Design

Experience
Abrams Learning and Information Systems, Inc.   June 2015 - Present
AARP  April 2015 - Present
ABC Imaging  May 2012 - February 2015
DriveTime   February 2011 - May 2012
Alliance Residential Company  August 2007 - December 2010
China Mist Brands   September 2006 - August 2007

Skills
Leadership, Employee Relations, Human Resources, Talent Acquisition, Applicant Tracking..., Recruiting, Onboarding, College Recruiting, Technical Recruiting, Talent Management, Internet Recruiting, Benefits Administration, Sourcing, Performance Management, Recruitment Advertising, Interviews, Employee Training, Employee Benefits, Personnel Management, Sales, Resume Writing, Training, HRIS, FMLA, Coaching, New Hire Orientations, Job Descriptions, Job Fairs

Education
Linfield College
Bachelor of Arts, History and Philosophy

Experience
DriveTime   April 2015 - Present
Youfit Health Clubs  December 2014 - April 2015
The EFT Group Personal Training  April 2014 - November 2014
Johnson C. Smith University  October 2013 - December 2013
Fitness Connection USA  July 2013 - December 2013
Charles Herbert Flowers High School   January 2012 - June 2013
Mind Over Matter Fitness Solutions   December 2011 - June 2013

Skills
Strength & Conditioning, Plyometrics, CrossFit, Functional Training, Weight Loss, Weight Loss Coaching, Bodybuilding, Strength Training, Weight Training

Education
Johnson C. Smith University - JCSU   2006 — 2010
Bachelor of Arts (B.A.), Social Sciences

International Sports Sciences Association   2014 — 2014
CFT, Fitness

International Sports Sciences Association   2011 — 2011
CFT, Fitness

Charles Herbert Flowers High School   2004 — 2006

Crossland High School   2002 — 2004

Experience
DriveTime   February 2013 - June 2015
Academic Advantage Tutoring  December 2011 - July 2012
AT&T  June 2011 - August 2011
Radio One  February 2011 - June 2011
Vector Marketing  February 2009 - October 2009
T-Mobile  February 2008 - October 2008
Dreamer's Home Repair   June 2007 - August 2008

Skills
Microsoft Office, Leadership, Team-oriented, Problem Solving, Typing, Filing, Answering Phones, Creativity, Critical Thinking, Exceptional verbal, Inventory Management, Communication, Music Production, Musicians, Organization, Clerical Skills, Administrative..., Customer Service, Customer Satisfaction, Customer Retention, Cross Selling, Internet, Telephone Skills, PowerPoint, Public Speaking, Social Networking, Social Media, Microsoft Word, Sales, Microsoft Excel, Data Analysis, Data Entry, Research, Marketing, Teamwork

Education
University of Maryland Baltimore County   2008 — 2011
BA, Interdisciplinary Studies (Media Entrepreneurship)

Morgan State University   2006 — 2008
N/a, Marketing

Experience
BestDrive   June 2015 - Present
BAE Systems  September 2012 - June 2015
BAE Systems  September 2011 - September 2012
Solace Financial   January 2009 - September 2011
DriveTime   September 2006 - December 2009
Old Canal Financial   November 2004 - July 2007
UMLIC   2004 - 2004

Skills
Recruiting, Management, Training, Strategic Planning, Human Resources, Risk Management, Portfolio Management, Asset Management, Payroll, Mortgage Lending, Personnel Management, Interviews, Hiring, Finance, Employee Benefits, Employee Relations, Onboarding

Education
Indiana Wesleyan University
Bachelor's Degree, Business Administration and Management, Human Resources Certification

Experience
Bank of America  November 2014 - Present
DriveTime   April 2013 - November 2014
Rue 21  June 2011 - March 2013
Murray State University T-Room Food Service's Assistant   September 2008 - December 2011
Murray State Housing   January 2010 - May 2011

Skills
Microsoft Office, PowerPoint, Facebook, Financial Advisory, Call Logging, Underwriting, Automotive, Microsoft Excel, Microsoft Word, Customer Service, Research, Outlook, Ap Style, Statistics, Social Media, Fundraising, computer softtware, DeskIT, Access, Social Networking, Teamwork, Sales, Public Speaking, Event Planning

Education
Strayer University   2015 — 2017
Master Degree, Human Resource Management

Murray State University   2007 — 2011
Bachelor of Science, Business Administration; Business Administration

Experience
GoDaddy  June 2015 - Present
DriveTime   August 2014 - April 2015
Affinitas  November 2012 - August 2014
Western GPS   November 2011 - October 2012
Shells Vacation Club   July 2011 - October 2011
The Wendy's Company  July 2010 - August 2011
Wingstop Restaurants, Inc.   August 2008 - July 2010
Oasis Water Park   February 2008 - August 2008
Harkins Theatres  January 2007 - March 2008

Skills
Customer Service, Microsoft Office, Sales, Team Leadership, Microsoft Word, Microsoft Excel, Leadership, PowerPoint, Strategic Planning, Telecommunications, Teamwork, Call Centers, Social Media, Customer Satisfaction, Time Management, Management, Outlook

Education
Keller Graduate School of Management of DeVry University
Bachelor's degree, Computer and Information Systems Security/Information Assurance

Experience
Global Database Marketing, Inc.   June 2015 - Present
QBE Insurance  April 2013 - Present
Advertising Checking Bureau  January 2006 - April 2013
DriveTime   August 2004 - November 2005
Sears Holdings Corporation  July 1998 - July 2004

Skills
Customer Service, Customer Relations, Excel, Problem Solving, PowerPoint, Access, Account Management, Advertising, Leadership, Management, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, Sales, Team Building, Training

Education
Iowa State University   1993 — 1998

Experience
DriveTime   July 2014 - Present
The Word In Action Church   May 2012 - Present
PhoenixMart  September 2013 - July 2014
Enterprise Rent-A-Car  April 2008 - April 2012
Enterprise Rent-A-Car  December 2008 - December 2009

Skills
Writer, Motivational Speaking, Public Speaking, Entrepreneurship, Leadership Development, Sales Process, Coaching, Leadership, Sales, Management, Selling, Training, Customer Service, Marketing, Cold Calling, Small Business, Economic Development, Trade Shows, Marketing Strategy, Distribution Strategies, Team Building, B2B, Nonprofits, Social Networking, Direct Sales, Start-ups

Education
Johnson and Wales University   2002 — 2007
Bachelor's Degree, Business, Management, Marketing, and Related Support Services

Woodrow Wilson Classical High School   1999 — 2002

Experience
DriveTime   August 2014 - Present
DriveTime   May 2007 - Present
Detail at Retail  January 2004 - May 2007
The Home Depot  December 1999 - January 2004
US Army  March 1996 - October 1999

Skills
Sales, Communication, People Skills, People Development, Drive Results, Motivation, Conflict Management, Customer Service, Technical Requirements, Dealing with Ambiguity, Listener, Time Management, Negotiation, Delegation, Problem Solving, Team Building, Sales Operations, Profit, Employee Relations, Automotive, Leadership, Retail, Income Statement, Leadership Development, Sales Process, Management, Merchandising, Operations Management, Customer Satisfaction, Inventory Management, Training, Coaching, P, Human Resources, Hiring, Vehicles

Education
ITT Technical Institute-Austin   2002 — 2003
Associate of Science (A.S.), Electrical and Electronics Engineering

ITT Technical Institute-San Antonio   2001 — 2003
Associate of Science (A.S.), Electrical and Electronics Engineering

Experience
DriveTime   March 2014 - Present
CarMax Auto Superstores  June 2010 - March 2014
Quikrete  May 2010 - August 2010
Elder High School  November 2009 - May 2010

Skills
Sales, Marketing, Time Management, Customer Service, Communication, Teamwork, Persuasion, Analysis, Sales Management, Microsoft Excel, PowerPoint, Event Planning, Public Speaking, Training, Management

Education
College of Mount St. Joseph   2007 — 2011
Bachelor of Science, Sport Management, Business Administration

Experience
Insight  July 2013 - Present
DriveTime   January 2013 - July 2013
Best Buy  September 2011 - February 2013

Skills
Sales Management, Microsoft Word, OS X, Telephone Skills, Sales Operations, Team Leadership, Marketing, Outlook, Direct Sales, Social Media, Leadership, Teamwork, Customer Retention, Social Networking, Computer Hardware, Data Entry, Computer Repair, Team Building, Facebook, Sales Process

Education
Mesa Community College

Experience
US Army  June 2014 - Present
US Army  July 2013 - August 2013
US Army  June 2013 - July 2013
US Army  June 2012 - July 2012
DriveTime   March 2012 - June 2012
UPS Supply Chain Solutions  October 2010 - March 2012
International House World Organisation  October 2009 - July 2010

Skills
Leadership, PowerPoint, Sales, Team Leadership, Auditing, Briefing, Customer Service, Excel, Logistics, Organizing, Phone Etiquette, Research, Safety, Supply Chain Management, Team Management, Word, Microsoft Word, Microsoft Excel, Language Teaching, Foreign Affairs, Team Building, Data Analysis, English

Education
Northeastern University   2012 — 2014
M.S. Global Studies and International Affairs, Peace Studies and Conflict Resolution, 3.97

Московский Государственный Университет им. М.В. Ломоносова (МГУ) / Lomonosov Moscow State University (MSU)   2010 — 2010
N/A, Russian

Marshall University   2004 — 2008
B.A., International Affairs, 3.19

Technische Universität Darmstadt   2007 — 2007
Minor, German Language, Culture and History

Universität Wien   2007 — 2007
Minor, German Language, European Political Systems

Weir High School   2000 — 2004
High School Diploma, General Studies

Experience
SHI International Corp.  May 2014 - Present
DriveTime   October 2013 - February 2014
ReachOut Healthcare America  September 2011 - October 2013
Nighthawk Radiology   October 2009 - September 2011
41st Parameter   June 2007 - September 2009
Network Secure   June 2005 - April 2007
Alpha Omega Publications  May 2002 - June 2005
Cradftsmen in Wood, Mfg   September 2000 - October 2001
Motorola Semiconductor  November 1997 - October 2000
Daka International  June 1995 - October 1996

Skills
VPN, SQL Server, DHCP, DNS, Cisco, Dell Compellent SAN, Active Directory, Microsoft Distributed..., Blackberry BES, Hyper-V 2008 R2..., VMware 4.1, Powershell Scripting, IIS (Internet..., iSCSi, Microsoft NLB Load..., Split-Scope DHCP, Group Policy, WSUS, Cisco WiFi, Cisco ASA 5500 Series, Microsoft RDS (Remote..., Virtual Machine Manager..., BackupExec 2010 R3, Retrospect 7.x, Desktop Computers, VMware, SAN, Servers, Storage, Hyper-V, vSphere, Cluster, Data Center, Storage Area Networks, Windows Server, Cisco IOS, Switches, IT Management, Enterprise Architecture, IT Operations, System Architecture, Information Security, IIS, Disaster Recovery, Virtualization, Server Administration, Agile Methodologies, VMware Infrastructure, Windows, Cisco Technologies

Education
Massachusetts College of Liberal Arts   1991 — 1995
BS in Computer Science, Computer Science

Experience
Element Payment Services  June 2014 - May 2015
DriveTime   March 2012 - June 2014
StateServ Medical  October 2011 - March 2012
Vensure Employer Services  May 2011 - September 2011
Allied Wallet  October 2010 - April 2011
Total Source Foodservice and Sales   September 2009 - October 2010
Krank Amplification   2004 - 2006

Skills
Visual Studio, ASP.NET, Microsoft SQL Server, Software Development, C#, SQL, HTML, Agile Methodologies, .NET, IIS, XML, T-SQL, ASP.NET MVC, JavaScript, CSS, SDLC, AJAX, jQuery, TFS, WCF

Education
New Mexico Military Institute   1989 — 1992
Highschool, General

Experience
DriveTime   June 2014 - Present
Dixie Paper Company Inc, Dixie Packaging   December 2013 - May 2014
Enterprise Rent-A-Car  May 2007 - November 2013
Chick-fil-A  October 1998 - September 2004

Skills
Fleet Management, Customer Satisfaction, Sales Management, Sales, Profit, Customer Retention, Customer Service, Inventory Management, Account Management, Operations Management, Cold Calling, Team Building, Sales Process, Management, P, Employee Training, Vehicles, New Business Development, Hiring, Time Management, Retail, Automobile, Negotiation, B2B, Key Account Management, Marketing, Sales Operations

Education
LeTourneau University   2001 — 2005
Bachelor of Science (B.S.), Business Administration and Design Technology

LeTourneau University   2001 — 2005
Bachelor's degree, Business and Design Technology

Experience
Vogue Tyre & Rubber Company  February 2015 - May 2015
DriveTime   October 2014 - November 2014
CarMax  April 2006 - October 2014
Manufacturers' News, Inc.   March 2002 - April 2006

Skills
Customer Satisfaction, Direct Sales, Sales Operations, Customer Retention, Cold Calling, Visual Merchandising, Customer Service, Sales Process, New Business Development, Leadership

Education
Loyola University Chicago
Bachelor of Arts (B.A.), History

Experience
DriveTime   November 2010 - Present

Education
Norfolk State University   2011 — 2014
Master’s Degree

Longwood University   2001 — 2005
B.S. Sociology

Experience
Drivetime   December 2009 - Present
DriveTime   July 2007 - Present
Intel  September 1996 - July 2007

Skills
Leadership, Management, Sales, Strategic Planning, Project Planning, Organizational..., Process Improvement, Team Leadership, Operations Management, Retail, Customer Service, Forecasting, Team Building, Program Management

Education
Loyola Marymount University, College of Business Administration   1986 — 1990
BBA, Finance and Computer Information Systems

Experience
DriveTime   March 2015 - Present
DriveTime   December 2012 - Present
Hertz Local Edition  March 2012 - November 2012
DeVry Inc.  February 2009 - June 2010
NAACP Legal Defense and Educational Fund, Inc.   2009 - 2010
Prosperity Lawn Care   June 2005 - September 2008
Stat Gas Services, Inc   January 2000 - December 2002

Skills
Customer Service, Access, Inventory Management, Management, Recruiting, Sales, Salesforce.com, Training, Leadership, Marketing, Program Management, Social Media, Time Management, Microsoft Office, Public Speaking

Education
Norfolk State University   1998 — 2006
Bachelor of Science, Information Systems

Experience
DriveTime   June 2011 - Present
DriveTime   August 2005 - May 2011
SQAlabs   2005 - 2007
BellSouth  February 2005 - August 2005

Skills
Informatica, Microsoft SQL Server, SharePoint, Oracle, SSRS, CSS, PowerDesigner, Analysis, WYSIWYG layout tools, ETL, Databases, T-SQL, Data Warehousing, Database Design, DB2, SSIS, Visio, SQL, ODS, Business Intelligence

Education
University of Alabama at Birmingham   2003 — 2004
Electrical and Computer Engineering, Electircal Power Systems, Distribution, Databases, Wireless Networks, Synchronous Transmissions

Jawaharlal Nehru Technological University   1998 — 2002
Electircal and Electronics Engineering, Electrical, Control Systems, Power Systems, Optimization Techniques

Experience
Herbalife  March 2015 - Present
DriveTime   November 2014 - Present
Le Cordon Bleu College  November 2012 - November 2014
Primerica Financial Services  2009 - 2012
Govig & Associates  August 2010 - December 2010
Apollo Group  October 2009 - June 2010
Apollo Group  April 2006 - June 2010
university of phoenix  2005 - 2010
Toyota Financial Services  October 2002 - April 2008

Skills
Higher Education, Enrollment Management, Staff Development, Training, Leadership Development, Coaching, Leadership, Public Speaking, Team Building, Recruiting, E-Learning, Career Counseling, Resume Writing, Interviews, Employee Training, Management, Customer Service, Customer Retention, Microsoft Office, Team Leadership

Education
University of Phoenix   2006 — 2010
BS/M, Management

High Tech Institute   1996 — 1998
AA/Occupational Studies, Architectural Drafting/CAD

Mesa Community College   1994 — 1996
general

Experience
Insight  August 2012 - Present
Avaya  January 2012 - August 2012
DriveTime   January 2009 - January 2012
Avaya  2007 - 2009
3rd Wave Solutions   2005 - 2007
ICE Gallery  August 2004 - January 2005
Tech Star @ Wells Fargo   February 2004 - August 2004
Expanets  April 1998 - February 2004
Avnet  1993 - 1998

Skills
Avaya, Call Center, VoIP, Telecommunications, Unified Communications, Telephony, SIP, Voice Mail, IVR, ACD, Process Improvement, Vendor Management

Education
Mesa Community College

Experience
UPS  August 2013 - Present
DriveTime   August 2011 - September 2012
Younkers  May 2010 - July 2011
Planet Beach  March 2008 - August 2009
Marion Parks and Recreation   March 2007 - August 2007

Skills
Sales, Customer Service, Outlook, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word

Education
Arizona State University   2013 — 2015
Business

Kirkwood Community College   2009 — 2011
Associates of Arts, Business

Experience
Alp0 Designs   2012 - Present
DriveTime   February 2013 - Present
Omni Hotels  August 2012 - January 2013
Sheraton Orlando North  August 2006 - October 2012

Skills
InDesign, Accounting, Microsoft Excel, Auditing, QuickBooks, Internal Controls, Bookkeeping, General Ledger, Graphic Design, Branding & Identity, Microsoft Word, Celtx, Adobe Creative Suite, Illustrator, Wordpress, Photoshop, QuarkXPress, Vector Illustration, Adobe Premiere Pro, Sony Vegas Video, Advertising, Photography, WordPress, Posters

Education
University of Central Florida   2009 — 2011

International Academy of Design and Technology-Orlando   2008 — 2011
Bachelor of Arts (B.A.), Graphic Design, 3.0

Experience
DriveTime   November 2010 - Present
IKON Office Solutions  December 2009 - July 2010
Wells Fargo Bank  January 2008 - December 2009
Wells Fargo Bank Na  January 2008 - December 2009
Hy-Vee Inc  May 2007 - January 2008

Skills
Sales Management, Teamwork, Account Management, Customer Service, Cold Calling

Education
University of Northern Iowa   2006 — 2009
Bachelors, Marketing/Sales

Kirkwood Community College   2004 — 2006
A.A

Experience
DriveTime   June 2010 - Present
TRADITUM GROUP LLC   October 2008 - April 2010
TRADITUM GROUP LLC   March 2008 - October 2008
STARBUCKS  January 2005 - March 2008

Skills
Customer Service, Sales, Customer Satisfaction, Time Management, Friendly Personality, Human Resources, Leadership, Administrative..., Management, Customer Retention, Marketing, Event Management, Teamwork, Administrative..., Event Planning, Microsoft Excel, Microsoft Office, Public Speaking, Retail, Team Building

Education
Mars Hill University   2000 — 2004
BACHELOR OF ARTS; Arts degree, THEATER; Theater Arts

Experience
DriveTime   May 2011 - Present
DriveTime   September 2010 - May 2011
Target Corporation  December 2000 - June 2010

Education
LIU Post   1998 — 2003
B.S., Sociology

John Jay High School   1994 — 1998
General Dipolma

Experience
American Honda Finance Corporation  August 2015 - Present
Lanyon  January 2015 - April 2015
Lanyon  September 2014 - January 2015
DriveTime   September 2013 - June 2014
ADT  May 2013 - August 2013
FC Dallas  September 2012 - March 2013
West Virginia Power  May 2011 - July 2011
Marshall University Marketing and Promotions   September 2009 - January 2010

Skills
Sports Marketing, Social Media, Ticket Sales, Sponsorship, Sports, Sports Management, Event Management, Event Planning, Archtics, Facebook, Advertising, Public Relations, Baseball, Social Networking, Press Releases, Fundraising, Sales, Marketing, Sponsorship Sales, Social Media Marketing

Education
Marshall University   2008 — 2012
Bachelor of Arts (B.A.), Sports Management/Marketing

William Mason High School   2004 — 2008

Experience
Mungenast Automotive Family  August 2015 - Present
DriveTime   July 2014 - June 2015
Bank of America  November 2013 - June 2014
AT&T  July 2007 - December 2012

Skills
Consulting, Telecommunications, Account Management, Cold Calling, Solution Selling, Sales, Wireless, Managed Services, Salesforce.com, VoIP, Sales Presentations, Customer Experience, Customer Service, Business Development, Team Leadership, Product Marketing, Mobile Devices, CRM, Management, Product Management, Team Building, SaaS, Cross-functional Team..., Retail, Key Account Management

Education
Tampa College   2009 — 2010
MBA, Management, 3.44

Missouri Baptist University   2007 — 2009
Worked towards MBA, Business Management/Marketing

Experience
LeaseStation  October 2014 - Present
DriveTime   February 2013 - Present
Zumiez  February 2011 - February 2013
Hat Club  January 2009 - June 2010

Skills
Retail, Retail Sales, Customer Service, Inventory Management, Store Operations, Sales, Cashiering, Microsoft Office, Inventory Control, Time Management, Microsoft Excel, Microsoft Word, Apparel, Fashion, PowerPoint, Social Media, Driving Results, Customer Satisfaction, Facebook

Education
Northern Arizona University   2010 — 2012
Bachelor of Science (BS), Business Administration and Management, General

Mesa Community College
Associate's degree, Business

Experience
DriveTime   December 2010 - Present
Enterprise Rent-A-Car  March 2007 - September 2010

Skills
Customer Satisfaction, Sales, Sales Management, Automotive, Sales Process, Account Management, Customer Service, Cold Calling, Customer Retention, Sales Operations, Profit, Inventory Management, Retail, Negotiation, Team Building, B2B, Direct Sales, Operations Management, Leadership, Time Management, Training, Sales Presentations

Education
University of North Florida   2004 — 2006

Jacksonville University   2001 — 2004

Experience
DriveTime   January 2004 - Present
Manheim Atlanta Auto Auction   November 2002 - January 2004
Manheim Online/Corporate Rep.   October 2001 - October 2002
Chase/Bank One   March 1997 - October 2001
Manheim Bishop Bros. Auto Auction   January 1995 - March 1997
SunTrust Bank  May 1986 - January 1995

Skills
Retail, Automobile, Vehicles, Customer Satisfaction, Purchasing, Sales, Inventory Management, Automotive, Forecasting, Profit, Credit, Negotiation, Sales Management, Pricing, Customer Retention, Sales Process

Education
Kennesaw State University   1987 — 1990
Marketing

Experience
DriveTime   April 2015 - Present
Tractor Supply Company  September 2014 - April 2015
Enterprise Rent-A-Car  June 2014 - August 2014
The Home Depot  July 2013 - March 2014
Enterprise Rent-A-Car  October 2011 - May 2013
Kmart Corporation  July 2007 - August 2009

Skills
Logistics, Access, Business Analysis, Microsoft Excel, Microsoft Office, Finance, Customer Service, Data Analysis, Leadership, Time Management, Teamwork, Process Improvement, Financial Analysis, Inventory Management, Customer Satisfaction, Sales, Forecasting, Analysis, Accountability, Professional Ethics, Inventory Control, Visual Merchandising

Education
University of Tennessee-Knoxville   2010 — 2014
Undergraduate, Finance, 2.8 Business GPA

Middle Tennessee State University   2009 — 2010
3.25 Cumulative GPA

Experience
DriveTime   November 2010 - Present
Family Video  April 2008 - January 2013

Education
University of Phoenix   2004 — 2006
Master's degree, Health/Health Care Administration/Management

Lenoir-Rhyne University   1995 — 2000
Psychology , Human & Community Services, Social Psychology, A