Experience
Graduate  manager of the floral department in Hobby LobbyHobby LobbyFebruary 2011 - October 2011
Eddy Visiting Nurses   March 2006 - October 2006
Empire Blue Cross/ Blue Shield  January 2001 - March 2006

Skills
Hospitals, I am certified in CPR,...

Education
Mildred Elley College   2011 — 2013
Licensed Practical Nurse

Mildred Elley School-Albany Campus   2011 — 2013
Licensed Practical Nurse, Practical Nursing, Vocational Nursing, 3.4

Experience
UNDP  2012 - Present
Avaya Inc.  2006 - 2012
WellChoice/Empire Blue Cross Blue Shield   1992 - 2006
Empire Blue Cross Blue Shield   1992 - 2006

Skills
Compliance, Legal Compliance, Compliance Management, Ethics, Business Ethics, Legal Ethics, Regulatory Affairs, Regulatory Requirements, Regulatory Liaison, Employment Law, Employment..., Employment Matters, Employment Law..., Employee/Labor Relations, Employment Counseling, Corporate Governance, Privacy, Data Privacy, Investigations, Risk Assessment, Records Management, Privacy Law, Regulations, Job Coaching, Industrial Relations, Training, Program Management, Management, Litigation Management, Strategy, Insurance, Fraud, Leadership, Enterprise Risk..., Policy, Executive Management, Litigation, Corporate Law, Software Licensing, Governance, Risk Management, Licensing, Recruiting, International Law, Intellectual Property, Due Diligence, Legal Advice, Business Process, Commercial Litigation, Mediation

Education
New York Law School
JD, Labor & Employment

Pace University - Lubin School of Business
BBA, Labor Mgt. Relations, Accounting, Pol. Science

Experience
Clear View Bag Company   June 2006 - Present
Empire Blue Cross Blue Shield   April 2002 - July 2005

Skills
Customer Service, Customer Satisfaction, Sales, Manufacturing, Packaging, Plastics, Sales Order Processing, Inventory Control, Purchasing, Inventory Management, Sales Management, Sales Operations, Budgets, Pricing, Microsoft Excel

Education
Averill Park High School

Hudson Valley Community College
Human Services, General

Hudson Valley Community College
Liberal Arts and Sciences, General Studies and Humanities

Experience
XV Exclusives, Inc. & Icewine Exclusives, Inc.   March 2010 - Present
Christie's  June 2010 - May 2011
Maimonides Medical Center  September 2008 - June 2010
NetCom Information Technology  January 2008 - September 2008
Quest Diagnostics  September 2006 - December 2007
Siemens  June 2005 - September 2006
Empire Blue Cross Blue Shield   March 2004 - June 2005
AEGIS Insurance Services  February 2000 - February 2004
Fried Frank  June 1997 - February 2000

Skills
MS Office Suite, Public Speaking, Technical Training, Strategic Planning, Project Management, Team Leadership, Team Building, Change Management, Social Media, Wine Tasting, Icewine, Marketing Strategy, Entrepreneurship, Sales Promotion, Marketing, Customer Service, Business Strategy, Strategy, Integration, Online Marketing, Leadership, Management, Recruiting, New Business Development, Sales, Budgets, Event Management, Start-ups, Microsoft Office, Public Relations, Marketing Communications, Networking, Software Documentation, Training, Business Development, Customer Satisfaction, Business Planning, Disaster Recovery, Visio, Social Networking, Social Media Marketing, Strategic Partnerships, Brand Management, Brand Development, CRM, Market Research, Online Advertising, Marketing Management, Market Planning, Executive Management

Education
New Jersey Institute of Technology   1986 — 1999
Finance/Math, International Business

New Jersey Institute of Technology - School of Management   1986 — 1999
BS, Management/Finance

Experience
Healthfirst  April 2015 - Present
Healthfirst  September 2012 - Present
Molloy College  August 2014 - Present
Anthem, Inc.   March 2012 - September 2012
Anthem, Inc.   February 2010 - March 2012
Anthem, Inc.   April 2008 - February 2010
Anthem, Inc.   January 2007 - March 2008
Anthem, Inc.   June 2005 - December 2006
Empire Blue Cross Blue Shield   September 2003 - May 2005

Skills
Business Development, Sales Management, Competitive Analysis, Health Insurance, Healthcare Management, Competitive Intelligence, Health, B2B, Strategy, Strategic Planning, Insurance, Cross-functional Team..., Managed Care, Leadership, Marketing Strategy, Healthcare, Marketing, Health Care Reform, Health Savings Accounts, Medicare, Employee Benefits, Process Improvement, Vendor Management, Health Policy, Product Management, Account Management, Sales, Medicaid, Provider Relations

Education
New York University   2009 — 2013
MPA, Health Managment & Policy / Financial Management

Fordham University   2001 — 2005
Business Administration, Finance. English

Experience
Mountain Health CO-OP   March 2014 - Present
Blue Cross of Idaho  March 2006 - March 2014
Empire Blue Cross Blue Shield   March 2003 - January 2006
Highmark Blue Cross Blue Shield  November 1982 - January 2003

Skills
Marketing Strategy, Strategic Planning, Marketing, Public Relations, Writing, Marketing Communications, Strategic Communications, Brand Management, Corporate Communications, Editing, Strategic Public..., Newsletters, Media Relations, Public Speaking, Community Outreach, Health Insurance, Communication, Brand Development, Corporate Branding, Web Content, Internal Communications, Crisis Communications, Social Networking, Social Media Marketing, Advertising, Online Marketing, Press Releases, Reputation Management, Social Media, Publicity, Communications Planning, Copywriting, Online Advertising, Message Development, Spokesperson, Internal, Public Affairs, Integrated Marketing, Web Marketing, Copy Editing, Web Content Management

Education
Penn State University   1997 — 2000
Master of Business Administration (M.B.A.)

Georgetown University   1971 — 1975
Bachelor of Arts (B.A.), Philosophy

Experience
Grey  August 2013 - Present
Exploring New Opportunities  September 2012 - August 2013
PharmaDerm a division of Fougera Pharmaceuticals, Inc. (Previously Nycomed US Inc.)   2008 - 2012
Bradley Pharmaceuticals  2002 - 2008
Scott M. Breakstone, CHC   2001 - 2002
Block Drug Corp. a division of GLAXOSMITHKLINE   1998 - 2001
Empire Blue Cross Blue Shield   1985 - 1998

Skills
Managed Care, Medicaid, Medicare Part D, Pharmacy Benefit..., Managed Markets, HMO, Pharmaceutical Sales, Healthcare Management, PPO, Formulary Contracting, Dermatology, Pharmacy, Healthcare Consulting, Gastroenterology, Clinic Administration, Government Programs, Provider Network..., Medicare Prescription..., Specialty Pharmaceutical, Product Launch, Pharmaceutical Industry, Healthcare, Dental Insurance, Strategy, Payer Access, Autoimmune Diseases, Biologics, Accountable Care, Leadership, Strategic Planning

Education
Columbia University Mailman School of Public Health (College of Physicians and Surgeons)
MPH, Public Health Administration

Hobart College
BA, Biology

Blue Cross and Blue Shield Association (Purdue University)
Cerified Health Consultant

Experience
Cigna  August 2015 - Present
Cigna  June 2011 - Present
Cigna  February 2007 - June 2011
Great-West Healthcare  January 2005 - February 2007
Great-West Healthcare  January 2001 - December 2004
Great-West Healthcare  June 1999 - December 2000
Empire Blue Cross Blue Shield   November 1997 - May 1999

Skills
Account Management, Health Insurance, Insurance, Accounts Receivable, National Accounts, Data Analysis, Microsoft Office, Microsoft Excel, Microsoft Word, Business Process..., Training, Customer Service, Coaching, Mentoring

Education
Johnson & Wales University   1993 — 1995
Associate's Degree, Hotel, Motel, and Restaurant Management

Experience
Health Republic Insurance of New York  August 2015 - Present
Magellan Health - AlphaCare of New York   February 2014 - July 2015
Affinity Health Plan  July 2008 - February 2014
Northport-East Northport School District  2006 - 2007
YAI - National Institute for People with Disabilities  2004 - 2006
KPMG, LLP  2002 - 2003
Empire Blue Cross Blue Shield   1997 - 2002

Skills
Process Improvement, Medicaid, Insurance, HIPAA, Medicare, Strategic Planning, Managed Care, Accounting, Finance, HMO, Employee Benefits, Healthcare, Revenue Cycle, Healthcare Industry, Training, Credentialing, Microsoft Excel, Visio, Provider Relations, Health Insurance, Leadership, Medicaid Managed Care, Budgets, Network Development, Internal Audit, Risk Management, Microsoft Visio, Model Audit Rule, Financial Audits, Financial Reporting, Compliance, CCMS (CareEnhance..., Facets Claims..., Sarbanes-Oxley, Project Management, Microsoft Dynamics SL..., Risk Assessment, Statutory Audit, OMB Circular A-133, Medicare Advantage, Financial Accounting, Corporate Finance, Financial Risk, SOX Compliancy, Privacy Compliance, IT Audit, Health Policy, Healthcare Management, Management, Auditing

Education
SUNY College at Old Westbury Graduate School of Business   2007 — 2008
Master's degree, Accounting, 4.0

Iona College
Bachelor of Business Administration (BBA), Accounting, 3.94

Experience
Osmose Utilities Services, Inc.   August 2002 - Present
InfiMed  1998 - 2002
INFICON  1997 - 1998
Synectics  1993 - 1997
Empire Blue Cross Blue Shield   1991 - 1993

Skills
Requirements Analysis, Agile Methodologies, Software Development, Scrum, .NET, Software Engineering, SDLC, SQL, Databases, T-SQL, Software Project..., C#, User Interface Design, XAML, Software Architectural...

Education
Syracuse University   1992 — 1999
Master's degree, Computer Science

Ithaca College   1987 — 1991
Bachelor of Arts (BA), Mathematics and Computer Science

Experience
Anthem  September 2014 - Present
NASCO (contracted through GeBBS Health Solutions)   March 2013 - September 2013
WellPoint  2007 - 2013
WellPoint  2005 - 2007
Empire Blue Cross Blue Shield / WellChoice, Inc   2000 - 2005
Empire Blue Cross Blue Shield   1997 - 2000

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, Windows, Outlook, Self-starter, Virtual Teams, Vendor Management, SDLC, ITIL, Business Analysis, Business Objects, Process Improvement, Microsoft Access, Access, Quality Assurance, Analysis, Testing, Visio, Software Documentation, SharePoint, Training, Data Analysis, PMP, Leadership, Enterprise Software, Databases, Management, Outsourcing, HIPAA, Business Process..., Requirements Gathering, Program Management, Business Process, MS Project, PMO, Requirements Analysis, Business Requirements, Business Intelligence, Resource Management, Systems Analysis, Project Portfolio..., Metrics, Information Technology, IT Strategy, Integration

Education
Ithaca College
Bachelor of Science (BS), Health/Health Care Administration/Management

Experience
FGCB Consulting, LLC   March 2011 - Present
Memorial Sloan-Kettering Cancer Center  February 2011 - Present
Mercy Haven, Inc.   January 2009 - Present
KPMG LLP  July 1998 - February 2011
Nassau Suffolk Services for Autism  October 1998 - June 2001
Hempstead General Hospital  January 1993 - June 1998
Gracie Square Hospital  July 1990 - December 1992
Deloitte  December 1989 - July 1990
Touche Ross  June 1985 - December 1989
Empire Blue Cross Blue Shield   October 1980 - December 1984

Skills
Healthcare, Compliance, HIPAA, Financial Analysis, Mergers, Process Improvement, Strategic Planning, Business Planning, Risk Management, Budgeting, Risk Assessment, Management Consulting, Business Strategy, Due Diligence, Hospitals, Non-profits, Governance, Auditing, Reimbursement, Cost Reporting, Board Level, Budgets, Internal Controls, Mergers & Acquisitions, Financial Reporting, Sarbanes-Oxley Act, Revenue Cycle, Managerial Finance, Healthcare Management, Enterprise Risk..., Executive Management, Healthcare Consulting, Internal Audit, Policy, Healthcare Industry, Accounting, GAAP, Performance Improvement, Financial Modeling, Nonprofits

Education
Hofstra University   1998 — 1999
Certificate, Computer Programming

LIU Post   1983 — 1987
MS, Taxation

New York Institute of Technology   1978 — 1980
Bachelor of Science, Accounting

Suffolk County Community College   1976 — 1978
Associates, Accounting

St. Anthony's High School   1972 — 1976

Experience
kube MARKETING  October 2013 - Present
Verizon Wireless (Wireless I Con)   January 2011 - Present
Empire Blue Cross Blue Shield   January 2009 - Present
Bleach Bright   July 2008 - December 2008
Ferrigno Financial   January 2007 - February 2008

Education
St. Petersburg College   2013 — 2015
Associate of Arts (AA), Veterinary Sciences/Veterinary Clinical Sciences, General

Valley Central High School

Kaplan University
Criminal Justice

Orange-Ulster BOCES- 2004

Vocational SchoolLewiston Adult Education - 2005

Experience
Express Scripts  May 2013 - Present
Express Scripts  April 2004 - April 2013
PSG Solutions, Inc   January 2002 - March 2004
Advantage Professionals  June 2000 - December 2002
Computer Aid, Inc.   September 1998 - May 2000
Empire Blue Cross Blue Shield   February 1991 - September 1998

Skills
Account Management, Business Analysis, Process Improvement, Managed Care, Data Analysis, Access, Cross-functional Team..., Visio, Healthcare, Change Management, Risk Management, Requirements Gathering, Strategic Planning, Sales, CRM, Business Intelligence, Team Building, SQL, Quality Assurance, Financial Analysis, Healthcare Information..., Budgets, Six Sigma, Requirements Analysis, Business Requirements, SDLC, Software Documentation, Leadership, Microsoft Excel, Analytics, Analysis, Business Process..., Healthcare Industry, SharePoint, Vendor Management, Team Leadership, Forecasting, Insurance, Management, Medicare, Medicaid, Data Warehousing, HIPAA, Project Management, Employee Benefits, Program Management, Health Insurance, Pharmaceutical Industry, Databases, Healthcare Management

Education
Marist College   1994 — 1998
Master of Business Administration (MBA), Accounting and Business/Management

The CHUBB Institute   1999 — 2001
Computer Programming Certificate, Information Technology

SUNY Albany   1986 — 1990
Bachelor of Arts (BA), Sociology

Experience
Blue Cross Blue Shield of Minnesota  2002 - 2004
Sykes Inc  2000 - 2002
Empire Blue Cross Blue Shield   1996 - 1999
Texas Trade International   1991 - 1995

Skills
Computers, Typing, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Multi-line Phone, Ten Key, Fiber Optics, Networking, Data Entry, Spreadsheets, Databases, Claim

Education
Hibbing Community College-A Technical and Community College   2005 — 2013
AA, Liberal Arts and Sciences/Liberal Studies, 3.0

National Education Center   1989 — 1990
Certificate equivalent to AA, Computer Programming and Operations, 3.8

Wharton County Junior College   1988 — 1988
Computer Science, 3.0

Lamar Cons High School   1984 — 1987
Diploma, general studies, 3.0

Experience
TriZetto Corporation  May 2015 - Present
Independent Contractor  October 2010 - Present
Davis Vision  July 2002 - September 2010
BCBSNC  May 2007 - July 2008
FairPoint Communications  February 2005 - September 2005
FairPoint Communications  October 1999 - May 2002
Empire Blue Cross Blue Shield   July 1997 - October 1999
Kaiser Permanente  June 1996 - July 1997
Novalis  April 1995 - June 1996
Empire Blue Cross and Blue Shield  November 1984 - April 1995

Skills
Training Delivery, Disaster Recovery, Microsoft Excel, E-Learning, HIPAA, ISO, Key Performance..., Microsoft Office, Negotiation, New Business Development, Organization, Quality Management, Technical Writing, User Experience, Visio, Volunteer Management, Policy, Change Management, Influence Others, Event Planning, Organizational Design, Quality Assurance, CRM, Predictive Analytics, Business Intelligence, System Testing, Regression Testing, Requirements Gathering, Resource Management, Business Continuity, Analytics, Software Documentation, Data Analysis, Security, SDLC, Process Improvement, Management, Project Management, Business Analysis, Vendor Management

Education
Clarion Seminary and School of Ministry   2015 — 2016
Master's degree, Pastoral Psychology

Hudson Valley Community College

Wake Technical Community College

Experience
March of Dimes  May 1996 - Present
Empire Blue Cross Blue Shield   1985 - 1996
Nabisco Brands  1983 - 1985
New Brunswick Public Library   September 1980 - August 1983

Skills
Twitter, Social Media, Blogging, Community Outreach, Non-profits, Social Networking, Public Speaking, Photography, Nonprofits, Research, Spanish, Leadership, Facebook, Public Relations, Community Development, Program Development, Grants, Volunteer Management, Event Management, Staff Development, American History, Genealogy, Library Science, Teaching, Fundraising, Newsletters, Program Evaluation, Editing, Philanthropy, Event Planning, Proposal Writing

Education
New York University   1987 — 1990
MA, History and Archival Science

Rutgers University-New Brunswick   1980 — 1981
MLS, Library and Information Science

The Ohio State University   1974 — 1978
BA, Spanish

Experience
Source4Teachers  September 2013 - Present
Orange Twp Board of Education  January 2011 - September 2013
(E3) Excellent Education for Everyone   March 2006 - December 2010
CBIZ  September 2005 - December 2005
GR Consulting  2004 - 2005
Rite Aid  June 1996 - July 1997
Bankers Trust  1986 - 1992
Empire Blue Cross Blue Shield   1980 - 1986

Skills
Analysis, Banking, Business Continuity, Auditing, Compliance, Data Center, Disaster Recovery, Due Diligence, Enterprise Risk..., Finance, Financial Analysis, Financial Audits, Financial Reporting, Business Process..., Financial Risk, Governance, IT Audit, Information Technology, Internal Audit, Internal Controls, Invoicing, Management, Managerial Finance, Microsoft Office, Payroll, PowerPoint, Project Management, Project Planning, Public Speaking, Sarbanes-Oxley, Sarbanes-Oxley Act, Software Documentation, Accounts Payable, Fixed Assets, Training, Strategic Planning, Insurance, Testing, Process Improvement

Education
Morehouse College   1973 — 1978
B.S., Accounting

East Orange High School

The New School
Certificate, Systems Analysis

Experience
JPMorgan Chase & Co.   April 2013 - Present
JPMorgan Chase & Co.   October 2012 - April 2013
JPMorgan Chase & Co.   June 2007 - September 2012
JPMorgan Chase & Co.   2007 - September 2012
WellPoint  May 2002 - May 2007
Empire Blue Cross Blue Shield   2002 - 2007
NIIT  1994 - 1997

Skills
Solution Architecture, Program Management, Project Management, SDLC, Management, Databases, Software Development, Software Project..., Business Analysis, IT Strategy, Data Warehousing, .NET, Enterprise Architecture, PMO, Unix, Requirements Analysis, PMP

Education
National Institute of Information Technology   1989 — 1991
2 year Diploma in Adv Sys Mgmt, Advanced Systems Management

Osmania University   1984 — 1987
BSc (Hons.), Geology

Experience
Consolidated Edison  November 2000 - Present
Empire Blue Cross Blue Shield   January 1993 - October 2000

Skills
Project Management

Education
Hobart and William Smith Colleges   1986 — 1990
BA, Economics

Experience
City of Yonkers  June 2014 - Present
Dynamic Campus  February 2013 - December 2013
Kendal on Hudson  February 2012 - February 2013
Battery Park City Authority  June 2008 - November 2011
SunGard Higher Education  July 2004 - June 2008
TIAA-CREF  1997 - 2003
Empire Blue Cross Blue Shield   1988 - 1997

Skills
Project Management, Program Management, Networking, Budgets, Negotiation, Disaster Recovery, IT Management, Active Directory, Management, Security, Data Center, Business Intelligence, IT Strategy, Risk Management, Cisco Technologies, Virtualization, Business Strategy, Team Leadership, Information Technology, Vendor Management, Leadership

Education
Iona College   1977 — 1981
BS, Behavioral Science

Experience
WellPoint  June 2005 - Present
Empire Blue Cross Blue Shield   October 2003 - June 2005
Empire Blue Cross Blue Shield   July 2000 - April 2003

Skills
Managed Care, Health Insurance, Medicaid, Medicare, Health Policy, Insurance, Process Improvement, Healthcare, Claim, Vendor Management, HIPAA, Healthcare Industry, Healthcare Management, Policy, Disease Management, Network Development, Cross-functional Team..., Strategy, Leadership, Provider Relations, Contract Negotiation, HMO, Management

Education
The College of Saint Rose   1991 — 1993
Bachelor of Arts (B.A.), History Political Science

Hudson Valley Community College   1989 — 1991
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies

Experience
Alpacas of Maggie's Brook Farm   January 2000 - Present
Phoenix  March 1995 - April 2005
Empie Blue Cross Blue Shield   August 1991 - November 1994
Empire Blue Cross Blue Shield   January 1991 - March 1994

Skills
Life Insurance, Health Insurance, Strategic Planning, Microsoft Excel, Customer Service, Farms, Agribusiness, Marketing Strategy, Microsoft Office, Sustainable Agriculture, Microsoft Word

Education
Hudson Valley Community College   2012 — 2017
Associate’s Degree, Life OfficeManagement Association, Inc.

LOMA, LIFE OFFICE MANAGEMENT ASSOCIATION Certificate. Associate, Customer Service May, 2003, LOMA

Experience
Aetna  October 1991 - October 2011
CIGNA  September 1990 - June 1991
Empire Blue Cross Blue Shield   March 1983 - July 1989

Skills
Fraud Investigations, Management, Microsoft Office, Medical Coding, Fraud, Claim, Insurance, Healthcare, Private Investigations, Investigation, Managed Care, Claims Management, Health Insurance, Medicare, Healthcare Management, Data Mining

Education
Mercy College   1974 — 1976
BS Biology, Sciences

Medical University of Budapest, Hungary   1964 — 1967
None, Medicine

Experience
State of Maine DHHS   May 2015 - Present
USIS  January 2013 - June 2014
NYS Insurance   July 1993 - August 2010
Empire Blue Cross Blue Shield   July 1974 - February 1992

Skills
Fraud, Criminal Investigations, Criminal Justice, Enforcement, Police, Interrogation, Investigation, Evidence, Surveillance, Internal Investigations, Government, Crime Prevention, Criminal Law, Background Checks, Policy, Workers Compensation, Workplace Violence, Security Operations, Security Management, Corporate Security, Law Enforcement..., Asset Protection, Investigative Research, Investigative Reporting, Protection, Personal Protection, Counterintelligence, Cybercrime, Personal Security, Undercover, Certified Fraud Examiner, Law Enforcement

Education
Pace University   2008 — 2010
MPA, Public Administration and Social Service Professions

Iona College   2005 — 2007
Masters, Criminal Justice

Monroe College   2002 — 2005
Bachelor, Criminal Justice

Aquinas HS   1971 — 1974
Academic

Experience
JEA  Mortgage Loan ProcessorJPMorgan ChaseMay 2012 - December 2013
JPMorgan Chase  April 2011 - May 2012
PHH Mortgage  February 2010 - April 2011
LPS Default Solutions, Inc   2009 - 2010
Watson Realty Corp.  2006 - 2009
Providence Homes  2002 - 2006
Empire Blue Cross Blue Shield   2000 - 2001

Skills
Customer Service, Foreclosures, Loan Servicing, Real Estate, Relationship Management, Warranty Administration, Property Mangement, Mortgage Banking, Refinance, Property Management, Mortgage Lending, Loans, Banking, Finance, Warranty, Investment Properties, Underwriting, Microsoft Excel, Sales, Microsoft Office, Management

Education
Florida State College at Jacksonville   2014 — 2015
Associates in Science, Medicine

Hudson Valley Community College   1997 — 1998
Individual Studies/ Medical Office Administration

Edgecombe Community College   1994 — 1995
General Studies

Experience
Building Bridges Health Ministry Network   June 2015 - Present
Bon Secours St. Francis, Greenville, SC   June 2011 - February 2015
St. Mary's Healthcare   April 2004 - June 2011
St. Luke's Lutheran Church   April 2008 - May 2011
Empire Blue Cross Blue Shield   April 2003 - April 2004
Medical Staffing Network  September 2002 - April 2003
Gentiva Health Services  March 1997 - September 2002

Skills
Nursing, Healthcare, Spiritual Care, HIPAA, Patient Safety, Healthcare Management, Hospitals, Home Care, Medicare, EMR, Nonprofits, Community Outreach, Treatment, Public Speaking, Leadership Development, Teaching, Strategic Planning, Leadership, Program Development

Education
Viterbo University, La Crosse, Wisconsin   2014 — 2016
Master of Arts (M.A.), Servant Leadership

Hartwick College   2008 — 2009
Hartwick Seminary Summer Institute of Theology, Oneonta, New York, Congregational Deacon Program

Harvard Medical School   2007 — 2007
PCEP, Palliative Care Education and Practice

Western Connecticut State University, Danbury, Connecticut   1982 — 1984
BSN, Nursing

Norwich University   1978 — 1980
Vermont College of Norwich University, Associate of Science (AS), Registered Nursing/Registered Nurse

Experience
Stamford Hospital  August 2012 - June 2015
Greenwich Hospital Yale New Haven Health System   August 2005 - August 2012
Westchester Medical Billing, Inc.   May 1997 - August 2005
New York University Medical Center  December 1995 - May 1997
New York Hospital Cornell University   January 1991 - December 1995
Columbia Presbyterian Medical Center  August 1988 - December 1990
Empire Blue Cross Blue Shield   September 1981 - August 1988

Skills
Excel, Word, PowerPoint, Internal Medicine, Pediatrics, ENT, Urology, Healthcare, Cardiology, Managed Care, EMR, Hospitals, Microsoft Word, Microsoft Excel, Medicare, Gastroenterology, Invoicing, Healthcare Information..., Healthcare Consulting, Healthcare Management, Revenue Cycle, Medical Billing, Medical Coding, Medicine, Clinical Research, EHR, Epic Systems, HIPAA, Health Education, Healthcare Industry, ICD-9, Insurance, Medical Terminology, Oncology, Patient Safety, Physician Relations, Physicians, Policy, Practice Management, Process Improvement, Provider Relations, Public Health, Quality Improvement, Radiology, Utilization Management

Education
Iona College   1988 — 1995
B.S., Health Care Administration

New York University   1986 — 1988
Health Care Administration

Experience
VinBrown&Associates   November 2009 - Present
OSCAR   October 2013 - April 2014
VinBrown&Associates   November 2009 - October 2013
Empire Blue Cross Blue Shield   August 2007 - November 2009
Centers for Medicare & Medicaid Services  2006 - 2007
Amerigroup /Care Plus   January 1999 - January 2005
Senior Health Awareness Prevention & Education Program   January 1996 - January 1999
VinBrown& Assoc   January 1994 - January 1996
Dollar Dry Dock Financial Services   January 1989 - January 1994
American Express  January 1987 - January 1989

Skills
Consultative Selling, Marketing, Personal Lines Insurance, Medicare, Managed Long Term Care, Government and Private..., Investments, Sales Management, Accounting, Public Speaking, Long Term Care, Employee Benefits, Brokers, Health, Benefits, Selling, Government, Health Insurance, Medicare Supplements, Annuities, Small Business, Long-term Care, Sales, Coaching, Leadership, Training, Insurance, Management, New Business Development, Program Management, Strategic Financial..., Marketing Strategy, Finance, Healthcare, Recruiting, Disability Insurance, Managed Care, Life Insurance, Fixed Annuities, Term Life Insurance, Long Term Care Insurance, Medicaid, Critical Illness, Whole Life, Universal Life

Education
American College, Correspondence   1988 — 1989
CLU/CHFC Studies

Fordham University   1981 — 1983
Economics

College Of Insurance   1980 — 1981
Certificate ., Risk Management Studies

Rutgers University
Liberal Arts

Experience
NONE NONE NONE NONE NONE  November 2013 - Present
Mentor 4  November 2004 - January 2005
GHI HMO   December 2001 - February 2002
Empire Blue Cross Blue Shield   December 2000 - December 2001
UnitedHealth Group  September 1999 - December 2000

Skills
Healthcare, Medical Billing, Claim, Customer Service, Data Entry

Education
Kaplan University-Davenport Campus   2002 — 2004
Associate of Science (AS), Paralegal Studies, 3.96

Valley Central High School   1989 — 1993
High School Diploma, Music, 3.0

Experience
Dell  2006 - Present
ACS (formerly Mellon / PricewaterhouseCoopers HR Solutions)   2000 - 2006
Empire Blue Cross Blue Shield   1982 - 2000

Skills
Vendor Management, Outsourcing, Process Improvement, BPO, CRM, Change Management, IT Outsourcing, Visio, Business Process, Sla, Disaster Recovery, Offshoring, PMP, Software Project..., Business Process..., Cross-functional Team..., SDLC, Strategy, IT Strategy, Six Sigma, Service Delivery, Program Management, Integration, Management Consulting, IT Management, Software Documentation, Project Management, ITIL, Operations Management, Leadership, Business Analysis, Analysis, Call Centers, Requirements Analysis, Strategic Planning, IT Service Management, Management, Business Intelligence, Business Process..., Enterprise Architecture, Data Center

Education
Kean University

Experience
Alvarez & Marsal  2010 - Present
Concrete Technologies Worldwide   January 2011 - June 2013
InfoPlus   2008 - 2010
New Day Financial  2004 - 2008
HIP Health Plans  2002 - 2004
EmployeeMatters, Inc.   1999 - 2001
The Alexander Group, Inc.   1995 - 1999
Empire Blue Cross Blue Shield   1991 - 1994
Andersen Consulting  1988 - 1990

Education
Harvard Business School   1986 — 1988
MBA

McGill University   1979 — 1983
Bachelor of Commerce, Accounting & Finance

Experience
Empire Blue Cross Blue Shield   October 2014 - Present
Empire Blue Cross Blue Shield   October 2013 - October 2014
De Santis & De Santis Financial Svcs.   September 2004 - October 2013

Skills
Insurance, Management, Strategic Planning, Leadership, Project Management, Healthcare, Process Improvement, Health Insurance

Education
University of Scranton   2015 — 2018
Master of Business Administration (M.B.A.)

Stony Brook University   1999 — 2003
Bachelor's Degree, Business Management

East Islip High School   1996 — 1999

Long Island University
Certification, Financial Planning and Services

Experience
Xerox  June 2014 - Present
SiriusXM  April 2013 - June 2014
Xerox  June 1999 - April 2013
PwC  1998 - 2000
Empire Blue Cross Blue Shield   1989 - 1996

Skills
Vendor Management, Benefits Administration, Employee Benefits, Mainframe, Process Improvement, Call Centers, Performance Management, SDLC, BPO, Change Management, Outsourcing, HRIS, Human Resources, PeopleSoft, Talent Acquisition

Education
Fordham Gabelli School of Business   1986 — 1989
MBA, Finance

Rensselaer Polytechnic Institute   1982 — 1986
Bachelor's degree, Chemical Engineering

Teaneck HS   1978 — 1982

Experience
IBM  March 1998 - Present
Penn Corp Financial, Raleigh, NC   June 1996 - February 1998
Professional Data Management  1995 - 1997
American General Life Insurance Company of New York, Syracuse NY   January 1987 - February 1995
Empire Blue Cross Blue Shield   1984 - 1987

Skills
Java, Agile Methodologies, Websphere, Cloud Computing, Requirements Analysis, WebSphere Application..., Test Automation, SDLC, AIX, Operating Systems, Visual Basic, Windows, SOA, Tomcat, IT Strategy, Quality Assurance, Java Enterprise Edition, DB2, Enterprise Software, Testing, System Testing, SQL, Software Project..., Business Analysis, XML, Software Engineering

Education
Mohawk Valley Community College   1980 — 1981

East Syracuse Minoa High School   1976 — 1980

State University of New York College at Oswego

Experience
GMAC  January 2001 - October 2006
Progressive Insurance  August 1998 - January 2001
Empire Blue Cross Blue Shield   August 1995 - August 1998

Education
Ithaca College   1989 — 1993

Experience
Marc Jacobs International  May 2014 - April 2015
Eisai  February 2013 - May 2014
PRG  May 2011 - February 2013
Fujifilm  October 2009 - May 2011
Infosys Consulting, Inc.   July 2007 - October 2009
Eisai Inc  July 2006 - July 2007
AFTRA  October 2005 - June 2006
Empire Blue Cross Blue Shield   March 2004 - October 2005
Milliman  September 2002 - March 2004
Ernst & Young  May 2000 - September 2002

Skills
Oracle ERP..., ARISg, Trizetto, AMISYS..., Programming Languages:..., Operating Systems: ..., Organizational Skills:..., Integration, Business Intelligence, Vendor Management, PMP, Software Project..., Project Management, PMO, IT Strategy, Cloud Computing, Enterprise Software, Business Transformation, SDLC, Program Management, Data Warehousing, Process Improvement, Change Management, Requirements Analysis, Cross-functional Team..., Business Process, Business Process..., Business Analysis

Education
Project Management Institute   2005 — 2012
PMP, Project Management

City University of New York-Baruch College - Zicklin School of Business
MBA, Health Care Administration

New York Medical College
MS, Microbiology and Biochemistry

North Carolina State University
BS, Microbiology and Chemistry

Experience
HEALTHFIRST NY   May 2012 - Present
Horizon Blue Cross Blue Shield of NJ  December 2008 - March 2012
The Reserve Funds  March 2008 - December 2008
1199SEIU Benefit & Pension Funds   October 2002 - March 2008
Empire Blue Cross Blue Shield   March 1991 - October 2002

Skills
Requirements Gathering, SDLC, Business Analysis, Visio, Business Process..., Leadership, Requirements Analysis, Vendor Management, Software Development, HIPAA, Healthcare Information..., Process Improvement, Software Project..., Business Intelligence, Program Management

Education
Mount Saint Mary College
MBA, Business Administration

Mount Saint Mary College   1992 — 1997
BS Accounting and Business Administration

Experience
Verizon Business  February 2006 - Present
Empire Blue Cross Blue Shield   October 2004 - January 2006
Pennie & Edmonds LLP  April 2000 - August 2004
Baker Botts LLP  July 1999 - April 2000
Schieffelin & Somerset  March 1997 - June 1999
Olympus  May 1995 - March 1997
Qosina Corp   February 1994 - May 1995

Skills
LAN-WAN, WAN, Technical Support, Networking, Switches, Routers, Cisco Technologies, Network Administration, VPN, Data Center, Firewalls, Citrix Metaframe, TCP/IP, Enterprise Architecture, Active Directory, Servers, Disaster Recovery, VMware, Network Design, DNS, Citrix, MPLS, Windows Server, Citrix XenApp, Network Management, Virtualization, Red Hat Linux, Powershell, Scripting, LDAP

Education
East Carolina University   2009 — 2013
Bachelors of Science in Information Technology, Bachelors

Suffolk County Community College   1990 — 1992
AAS, Computer Information Systems

Connetquot HS   1986 — 1989
Honors

Experience
Standard & Poor's   October 2000 - Present
Donaldson, Lufkin & Jenrette   July 1998 - October 2000
PaineWebber  November 1997 - July 1998
Salomon Smith Barney  December 1993 - November 1997
Empire Blue Cross Blue Shield   April 1993 - December 1993
Department of Information Technology & Telecommunications   October 1984 - April 1993
Con Edison  November 1982 - October 1984

Skills
Ratings, Fixed Income, SDLC, Agile Methodologies, Enterprise Architecture, Business Analysis, SOA, Business Intelligence, Integration, Oracle, Software Development, IT Strategy

Education
New York Institute of Technology-Old Westbury   1981 — 1985
BS, Electro-Computer Engineering

Experience
The Brooklyn Hospital Center  December 2008 - Present
National Government Services  November 1992 - September 2008
Empire Blue Cross Blue Shield   August 1990 - November 1992

Education
Iona College   2003 — 2006
Masters, Financial Management

Iona College   1987 — 1990

Experience
Empire Blue Cross Blue Shield   October 2013 - Present
Empire Blue Cross Blue Shield   October 2013 - Present
Empire Blue Cross Blue Shield   October 2013 - Present
Prudential  May 2008 - September 2013
United Healthcare  2000 - 2008

Skills
Health Savings Accounts, Health Insurance, Employee Benefits, Term Life Insurance, Life Insurance, Underwriting, 401k, Insurance, Disability Insurance, Retirement Planning, Managed Care, Sales Management, Sales, Long-term Care, Benefits Administration, Account Management, Strategic Planning, Brokers, Claim, Fixed Annuities, Medicare, Retirement

Education
Emory University   1989 — 1992

The London School of Economics and Political Science (LSE)

Experience
Anthem, Inc.   August 2001 - Present
Empire Blue Cross Blue Shield   2001 - 2005
Empire BCBS  April 2000 - July 2001
True Technologies   1999 - 2001

Skills
Enterprise Architecture, SDLC, SOA, Data Warehousing, Solution Architecture, Application Architecture, Requirements Gathering, Requirements Analysis, IT Strategy, Websphere, DB2, EAI, Software Project..., Agile Methodologies, Data Modeling, Business Intelligence, Java Enterprise Edition, Business Analysis, Integration, PMO, Vendor Management, Business Process Design, UML, Business Requirements, Business Process, Oracle, Project Portfolio..., Java, Systems Analysis, Scrum, Agile Project Management, Visio, Web Services, ETL, Business Process..., PMP, SSRS, Program Management, Master Data Management, Database Design, Enterprise Software, Software Development, PL/SQL, SharePoint, WebSphere Application..., Weblogic, User Acceptance Testing

Education
New York University - Polytechnic School of Engineering   2007 — 2009
MSM, Technology Management

Manipal Institute of Technology   1993 — 1997
B.E, Computer Science & Engineering

Manipal University   1993 — 1997
B.E, Computer Science & Engineering

Experience
Autronic Plastics, Inc.   January 1998 - Present
Empire Blue Cross Blue Shield   January 1991 - December 1997
Bank of New England  September 1986 - August 1990

Skills
Process Improvement, Employee Benefits, Accounting, Continuous Improvement, Forecasting, Accounts Receivable

Education
Eastern Nazarene College   1982 — 1986
BA, Business Administration

Experience
Aon Risk Solutions  April 2015 - Present
Aon Risk Solutions  March 2010 - April 2015
Firemans Fund Insurance Company  June 2006 - March 2010
Empire Blue Cross Blue Shield   June 2004 - November 2005

Skills
Underwriting, Reinsurance, Business Development, Insurance, Commercial Insurance, Professional Liability, Property & Casualty..., Financial Risk, General Insurance, Management Consulting

Education
Le Moyne College   2000 — 2004
Business Administration, Finance

Experience
Wellpoint, Inc. - EmpireBlue Cross Blue Shield   August 2005 - Present
Vytra Health Plan / HIP   December 2004 - August 2005
Empire Blue Cross Blue Shield   April 2001 - December 2004
Comprehensive Benefits/Precise Company   December 2000 - March 2001
Advica Health Resources   May 2000 - December 2000
Aetna US Healthcare / NYLCare Health Plan   August 1997 - March 2000
NYLCare Health Plan   February 1991 - November 1996

Skills
Claim, Program Management, Provider Relations, Six Sigma, Managed Care, Claims Management, Medicare, Analysis, HIPAA, Utilization Management, HMO, Risk Management, Healthcare Industry, Software Documentation, Health Insurance, Network Development, Training, Health Policy, Medicaid, Claim Investigation, Healthcare, Insurance, Employee Benefits, Workers Compensation, Vendor Management, Project Management, Project Planning, Quality Improvement, Medicare Part D, Business Requirements, Process Improvement, Data Analysis, Visio, Healthcare Management, Requirements Gathering, Project Portfolio..., Leadership, PMO, PMP, Access, Operations Management, Management, SDLC

Education
Nassau Community College
Health Science

Experience
Mel McDaniel Design   September 2015 - Present
Moore College of Art & Design  December 2013 - September 2015
Broesler School of Irish Dance   October 2005 - February 2010
Empire Blue Cross Blue Shield   1990 - 1993

Skills
Customer Service, Microsoft Office, Management, Marketing, Social Media, Sales, Microsoft Excel, Strategic Planning, Marketing Strategy, Project Management, Project Planning

Education
Moore College of Art and Design   2013 — 2014
Interior Design

Siena College   1986 — 1990
Bachelor of Science (BS), Marketing/Marketing Management, General

Experience
Empire Blue Cross Blue Shield   July 2003 - Present
Medco Health  December 2000 - July 2003
L&T Infotech  1998 - 2000

Education
Jai Narain Vyas University   1995 — 1998
MCA, Computer Science

Experience
HR Consulting Services  2009 - Present
WellPoint, Inc.   2006 - 2009
Empire Blue Cross Blue Shield   1986 - 2005

Skills
HR Policies, Organizational..., Vendor Management, Performance Management, Human Resources, Policy, Talent Management, Employee Relations, Management Development, HR Consulting, Conflict Resolution, New Hire Orientations, Employee Benefits, Change Management, Career Development, Onboarding, Program Management, Management, Organizational Design, PeopleSoft, Leadership Development, Benefits Administration, Organizational Learning, Workshop Facilitation, Employee Engagement, Leadership, Process Improvement, Training, Deferred Compensation, Internal Communications, Training Delivery

Education
Georgian Court University   1960 — 1964
BA, English

Experience
Catholic Health Services of Long Island  March 2013 - Present
WellPoint  September 2010 - February 2013
Empire Blue Cross Blue Shield   2007 - September 2010

Skills
Managed Care, Health Insurance, Healthcare, Microsoft Office, Contract Negotiation, Health Policy, Healthcare Management, Insurance, Medicaid, Medicare, Provider Relations, Process Improvement, Healthcare Consulting, HIPAA, Healthcare Industry, Healthcare Information..., Hospitals

Education
St Joseph's College   2008 — 2011
MBA Business Administration

High Point University   1996 — 2001
BS in Business Administration, BA in Human Resources, Business Administration & Human Resources

Experience
Horizon Blue Cross Blue Shield of New Jersey  July 2010 - Present
The TriZetto Group  June 1997 - June 2010
Empire Blue Cross Blue Shield   August 1989 - January 1997

Skills
SDLC, Requirements Analysis, Requirements Gathering, Visio, Agile Methodologies, Software Project..., Business Analysis, SQL, Business Requirements, Microsoft SQL Server, Enterprise Architecture, Data Warehousing, Integration, Quality Assurance, SharePoint

Education
Kean University   1999 — 2002
MMIS, Information Technology

Fordham University   1983 — 1986
BS, Computer Science

Dublin School   1979 — 1981
HS Diploma

Experience
Amerigroup Corporation  May 2014 - Present
UnitedHealthcare  September 2011 - November 2013
United Healthcare Community Plan  August 2009 - September 2011
Hudson Health Plan  January 2001 - March 2008
Hudson Health Plan  January 1998 - January 2001
Hudson Health Plan  June 1996 - January 1998
American Progressive Life & Health Insurance Company of New York   August 1994 - June 1996
Health Plan Administrators, Inc.   September 1992 - August 1994
Empire Blue Cross Blue Shield   March 1989 - September 1992

Skills
Medicaid, Healthcare, Healthcare Information..., Medicare, HEDIS, Claim, HIPAA, Managed Care, Hospitals, Insurance, Customer Service, Process Improvement, Data Analysis, Health Insurance, HMO, Health Policy, Utilization Management, PPO, Healthcare Consulting, Healthcare Industry, Pharmacy Benefit..., Revenue Cycle, Medicaid Managed Care, Physicians, Medical Billing, Quality Improvement, EHR, Training, Revenue Cycle Management, Healthcare Analytics, Physician Relations, Informatics, Medicare Part D, NCQA, Accountable Care, Strategy, Public Health, Healthcare Management

Education
Rockhurst University CEC   2000 — 2002
2000: Team Leadership, 2002: Project Management

Marymount Manhattan College   1997 — 1998
Fund Raising and Development

Christopher Columbus High School, Bronx NY

Experience
Wing's Things   January 2000 - Present
American Express  July 2002 - January 2009
American Express  February 1998 - July 2002
American Express  July 1995 - November 1997
Chase Manhattan Bank  July 1994 - June 1995
Empire Blue Cross/ Blue Shield  April 1978 - November 1993

Skills
Credit Cards, Relationship Management, Vendor Management, Project Management, Customer Experience, Digital Marketing, Marketing, Management, Leadership, Product Management

Education
American Banking Association (ABA)   2002 — 2007
ABA Graduate, Regulatory Compliance

New York University
Computer Science

Experience
private practice  2003 - Present
Empire Blue Cross Blue Shield   October 2000 - January 2003
Aware Dental Services, Inc.   June 2000 - October 2000
Empire Blue Cross Blue Shield   March 1999 - June 2000

Skills
Dentistry, Medicare, Healthcare, Health Insurance, Healthcare Management, Treatment, Insurance, Claim

Education
University of Medicine and Dentistry of New Jersey   1992 — 1994
RDH

Muhlenberg College   1985 — 1989
BA

Experience
Stanley Pleating & Stitching Co.   September 1976 - Present
Empire Blue Cross/ Blue Shield  September 1973 - September 1976

Skills
Apparel, Fashion, Styling, Fashion Design, Textiles, Merchandising, Embroidery, Furnishings, Social Media, Trend Analysis, Draping, Sewing, Retail, Social Networking, Fashion Illustration, Public Speaking, Illustrator

Education
Saint John's University   1974 — 1976
M.B.A., Accounting

Fairleigh Dickinson University   1971 — 1973
B.S., Accounting

Nassau Community College   1969 — 1971
Accounting

Syosset High School   1966 — 1969

Experience
ETHOS21sr   January 1990 - Present
ETHOS21st   1986 - Present
Empire Blue Cross Blue Shield   January 2002 - September 2009
American University  1988 - 1999

Skills
Industrial Relations, Personnel Management, Deferred Compensation, Human Resources, Employee Relations, Recruiting, Program Management, Management, Employee Benefits, Labor Relations, Organizational..., Government, Management Consulting, Policy, Leadership Development, Public Speaking, Leadership

Education
San Diego State University-California State University   1972 — 1977
BS, Human Resource Management

Marietta College   1958 — 1959
Bachelor of Science (BS)

Experience
NYC School Construction Authority  November 2007 - Present
Investicorp, Inc   2002 - Present
Empire Blue Cross Blue Shield   November 1998 - September 2001

Skills
Construction, Contract Management, Construction Management, Value Engineering, Project Estimation, Project Control, Change Orders, Primavera P6, CPM Scheduling, Process Scheduler, MS Project, Subcontracting, Pre-construction, Design-Build, Construction Safety, Project Bidding, Concrete, Green Building, Submittals, Project Coordination, Facilities Management, Renovation, Project Planning, Contractors, Cost Control, Contract Negotiation, Cost Management, Supervisory Skills

Education
LIU Post   1987 — 1992
MBA, Management - Information Systems

Experience
World Courier  October 2014 - Present
ICON Central Laboratories  February 2012 - October 2014
ICON Central Laboratories  July 2010 - March 2012
Empire Blue Cross Blue Shield   February 2008 - July 2008
Empire Blue Cross Blue Shield   February 2008 - July 2008
American Home Mortgage  October 2006 - August 2007
American Home Mortgage  April 2006 - August 2007
American Home Mortgage  April 2006 - October 2006
Long Island Title Agency   August 2005 - March 2006
Threshold Land   April 2004 - August 2005

Skills
Notary Public, Invoicing, Lotus Notes, Insurance, Microsoft Word, Outlook, Analysis, Software Documentation, PowerPoint, Microsoft Office, GCP

Education
Adelphi UniversityB.S   1989 — 1991
B, Busine

Longwood College   1981 — 1982

Experience
WellCare  June 2013 - Present
Capital District Physician's Health Plan  March 2010 - June 2013
Empire Blue Cross Blue Shield   June 2006 - March 2010
Zachary's Pastry Shoppe   May 2004 - June 2006

Skills
Microsoft Office, Insurance, PowerPoint, Team Building, Healthcare, Outlook, Strategic Planning, Sales, Microsoft Excel, Public Speaking, Data Entry, Medicaid, Medicare, Utilization Management, Medicaid Managed Care, Provider Relations, Managed Care, Hospitals, Event Planning, Utilization Review, Critical Thinking, NCQA, Disease Management, Medical Case Management, Health Insurance, HIPAA, Health Policy, Customer Service, Case Management

Education
The Culinary Institute of America   1998 — 2000
Associates Degree with Honors, Baking & Pastry

Hudson Valley Community College   1978 — 1980
Associate Degree Applied Science in Nursing, Registered Nursing/Registered Nurse

Experience
US Army  February 2009 - July 2010
Empire Blue Cross Blue Shield   February 2006 - September 2008
David's Bridal  February 2006 - August 2006
eMortgage Logic  December 2005 - February 2006
Kay Jewelers  December 2005 - February 2006
David's Bridal  March 2005 - October 2005
Cascades Tissue Group  May 2004 - October 2005
Brinks Inc  July 2003 - May 2004
WestPoint Stevens  August 2000 - June 2003
Empire Federal Credit Union   June 2002 - September 2002

Skills
Computer Proficiency, Typing, Customer Service, Organization, Highly detail oriented

Education
American Public University
B.A, Business Administration

Hudson Valley Community College
A.A, Business

Experience
rkmc,LLC   January 2013 - Present
WellPoint  August 2005 - December 2012
IBM Global Process Services  November 2004 - August 2005
IBM Global Process Services  August 2002 - November 2004
EMPIRE BLUE CROSS BLUE SHIELD   August 2000 - August 2002
EMPIRE BLUE CROSS BLUE SHIELD   February 1995 - August 2000
EMPIRE BLUE CROSS BLUE SHIELD   July 1994 - February 1995
EMPIRE BLUE CROSS BLUE SHIELD   December 1983 - July 1994

Education
SUNY Albany   1977 — 1977
Data Processing/Programming

Hudson Valley Community College   1976 — 1976
Criminology course

Hudson Valley Community College   1971 — 1973
Accounting, Banking, Insurance and Real Estate

Experience
Susan Cannone Consulting Inc   2011 - 2013
Wellpoint/Empire Blue Cross and Blue Shield   2009 - January 2011
Empire Blue Cross Blue Shield   January 2004 - 2009
Empire Blue Cross & Blue Shield  January 2002 - June 2004

Skills
Insurance, Customer Service, Health Insurance, Training, Sales, Analysis, Leadership, Employee Benefits, Account Management, New Business Support •..., Communication, Strong Work Ethic,..., Teamwork, Confidence, Computer, SalesTeam Support, Inurance, Member Benefits, Invoicing, Databases, Medicare, Underwriting, Healthcare, Keyboarding, PowerPoint

Education
Kingsborough Community College

Kingsborough Community College
Associate of Arts: Business Administration Credits

Kinksborough Community College

Experience
Farm Family Insurance Companies  July 2007 - Present
CSC  October 2002 - July 2007
Empire Blue Cross Blue Shield   October 1986 - May 2000

Skills
Health Insurance,..., Project Management, Design Specifications, Requirement..., Data Conversion

Education
Hudson Valley Community College   1982 — 1984
Associate of Arts and Sciences (AAS), Computer Programming/Programmer, General