InterContinental Hotels Group
Industry: Company
DescriptionInterContinental Hotels Group plc, informally InterContinental Hotels or IHG, is a British multinational hospitality company headquartered in Denham, Buckinghamshire, England. IHG has about 800,000 guest rooms and 5,000 hotels across nearly 100 countries. Customer service: 020 3349 9179 Headquarters: Denham CEO: Keith Barr Subsidiaries: Holiday Inn, InterContinental, Holiday Inn Express,
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InterContinental Hotels Group Employees
HMP Properties, LLC July 2015 - Present
Hilton Worldwide November 2013 - July 2015
Hersha Hospitality August 2013 - October 2013
Hersha Hospitality January 2012 - August 2013
InterContinental Hotels Group July 2010 - December 2011
Hilton Worldwide June 2009 - June 2010
Accor October 2008 - May 2009
Accor October 2006 - October 2008
Education
Monash University 2001 — 2005
Bachelor of Communications, Media Studies
Monash University 2001 — 2005
Bachelor of Tourism, Management
Dickey Broadcasting July 2014 - Present
Mississippi State University August 2013 - May 2014
Mississippi State University August 2010 - May 2014
InterContinental Hotels Group May 2013 - August 2013
MISSISSIPPI STATE UNIVERSITY FOUNDATION September 2011 - July 2013
InterContinental Hotels Group May 2011 - August 2012
Holiday Inn Gwinnett Center June 2010 - August 2010
Skills
Interpersonal..., Leadership, Human Resources, Marketing, Brand Management, Team-oriented, Organizational..., Hospitality, Customer Service, Microsoft Word, PowerPoint, Microsoft Excel, Services Marketing, Recruiting, Training, Teamwork, Microsoft Office, Social Media
Education
Mississippi State University 2010 — 2014
Bachelor's Degree, Marketing Major with a Minor in Management
Wells Fargo Home Mortgage August 2012 - Present
Wells Fargo Home Mortgage December 2011 - July 2012
Wells Fargo November 2009 - December 2011
InterContinental Hotels Group March 2007 - November 2009
Skills
Finance, Leadership, Analysis, Loans, Software Documentation, Financial Analysis, Call Centers, Customer Service, Loan Servicing, Sales, Human Resources, Accounting
Education
North Carolina Central University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Toronto Congress Centre June 2013 - April 2014
Starbucks May 2010 - May 2013
InterContinental Hotels Group April 2008 - June 2009
WestJet March 2007 - March 2008
Consultant January 2007 - July 2007
Hyatt Hotels Corporation September 2004 - March 2007
Hyatt Hotels Corporation September 2001 - September 2004
Skills
Customer Service, Consulting, Strategic Planning, Tourism, Training, Event Planning, Event Management, Menu Development, Menu Costing, Menu Engineering, Restaurant Management, New Restaurant Openings, Hiring, New Hire Training, Mentoring, Food & Drink, Merchandising, Capital Equipment, Capital Budgeting, Budgets, Team Building, Team Leadership, New Business Development, Sales, Inventory Management, Inventory Control, Inventory Analysis, Employee Relations, Relationship Management, Building Relationships, Forecasting, Problem Solving, Guest Service Management, Qualifying Prospects, Sales Prospecting, Meeting Planning, Leading Meetings, Staff Management, Staff Development, Staff Supervision, Performance Management, Performance Appraisal, Goal Setting, Budget Setting, Setting Priorities, Service Recovery, Project Management, Manage Client..., Client Liaison, Union Relations
Education
Mount Royal College 1998 — 1999
Personal Interest Courses
New Brunswick Community College 1988 — 1990
Associate's degree, Hospitality Administration/Management
Delta Air Lines December 2013 - Present
Mystic Lake Casino Hotel August 2013 - November 2013
InterContinental Hotels Group October 2012 - August 2013
Cambria Suites Maple Grove, MN February 2012 - August 2012
SpringHill Suites by Marriott June 2010 - June 2011
Skills
Event Planning, Business Communications, Guest Service Management, Sales Management, Computerized Systems, Opera, Profit Manager, Aloha, OnQ, Office Management, Sales Administration, QuickBooks, Administrative...
Education
Minneapolis Business College 2008 — 2009
Tourism and Travel Services Management
Winpak July 2013 - Present
InterContinental Hotels Group June 2012 - November 2012
Dick's Sporting Goods January 2012 - June 2012
United States Air Force September 2008 - March 2010
Skills
Microsoft Office, Opera, Organizational..., Hands-on Training, Customer Satisfaction, Customer Engagement, Customer Service, Training, Hotels, Hospitality Industry, Teamwork
Education
National American University 2011 — 2013
Bachelor's degree, Business Management with Emphasis in Human Resources
Middle Georgia College 2008 — 2011
Associate of Science (A.S.), Business Administration and Management, General
Department of Aviation, City of Atlanta February 2015 - Present
City of Atlanta December 2013 - February 2015
Fulton County Youth Leadership Academy for Boys January 2012 - May 2014
Hyatt Regency Atlanta May 2011 - January 2013
Turner Enterprises, Inc. August 2010 - May 2011
Morehouse College Alumni Relations August 2005 - May 2011
State Farm Insurance Steve Watson Agency August 2009 - August 2010
InterContinental Hotels Group August 2005 - September 2006
Skills
Project Management, Program Development, Program Management, Project Scope..., Development & delivery..., Fundraising, Strategic Human..., Payroll Services, Event Management, Operations Management, Staff Development, Microsoft Office, Project Planning, Recruiting
Education
City of Atlanta Fire - Rescue Department
Citizen Fire Academy
Morehouse College
Social Sciences
InterContinental Hotels Group May 2013 - Present
InterContinental Hotels Group August 2012 - May 2013
SPEAKEASY MARKETING August 2011 - December 2012
Toot's July 2007 - September 2012
Hollister Co. March 2008 - August 2012
Middle Tennessee State University August 2008 - December 2011
Abercrombie & Fitch June 2011 - June 2011
Salt of the Earth Apparel May 2009 - May 2011
AMP Energy September 2010 - December 2010
Education
Middle Tennessee State University 2014 — 2015
Master of Business Administration (M.B.A.), Marketing
Middle Tennessee State University 2008 — 2011
Bachelor in Science, Organizational Communications, Minor in Marketing
Candlewood Suites Hotel - Hot Springs December 2011 - Present
Candlewood Suites, Hot Springs April 2010 - Present
InterContinental Hotels Group 2013 - 2013
Skills
Hotels, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Resorts, Food & Beverage, Sales Management, Yield Management, Tourism, Catering, Sales, Event Management, Front Office, New Business Development, Account Management, Customer Service
Education
Little Rock Central High 1969 — 1972
National Park Community College, Business Administration and Management, General
National Park Community College
The Sewanee Inn April 2014 - Present
DoubleTree by Hilton Murfreesboro 2012 - 2014
Community Development Center June 2010 - December 2011
InterContinental Hotels Group January 2010 - April 2010
Monteagle Winery May 2009 - October 2009
Skills
Typing, Department Budgeting, Event Planning, Promotions, Filing, Organizational..., Community Outreach, Community Organizing, Volunteering, Coaching, Public Speaking, Social Media, Public Relations, Budgets, Recruiting, Event Management, Social Networking, Sales, Customer Service, Meeting Planning, Marketing, Time Management, Management, Facebook, Social Media Marketing, Hospitality, Hotels, Leadership, Marketing Communications, Catering, Corporate Events, Hospitality Management, Food, Communication, Nonprofits, Team Building, Banquets, Hospitality Industry
Education
Belmont University 2009 — 2009
Meeting and Event Planning Certification, Event Planning-Scarlett Leadership Institute
Middle Tennessee State University 2005 — 2009
Bachelor of Science Degree, Organizational Communication
360 Sports & Syngrass, LLC May 2009 - Present
InterContinental Hotels Group January 2010 - July 2012
Trenda Home Network April 2008 - April 2011
Reliant Mortgage Company, LLC. January 2006 - April 2011
Skills
Sports Marketing, Event Management, Marketing Strategy, Sports, Sponsorship, Social Media, New Business Development, Strategic Planning, Marketing, Social Media Marketing, Event Planning, Coaching, Sales Management, Sales, Customer Service, Sports Management, Public Relations, Account Management, Public Speaking, Advertising, Management, Social Networking
Education
New England School of Law 2000 — 2004
Doctor of Law (J.D.), Negotiation, ADR, Intellectual Property, Sports & Entertainment Law
University of Massachusetts, Amherst 1996 — 2000
Bachelor's degree with Independent Concentration in Sports Law, Sports Management & Legal Studies
Revere High School 1993 — 1996
St John's Prep H.S. 1992 — 1993
Hilton Garden Inn January 2015 - Present
InterContinental Hotels Group October 2008 - January 2015
IHG - InterContinental Hotels Group October 2008 - March 2012
Hilton Atlanta/Marietta Hotel & Conference Center July 2006 - October 2008
Doubletree Guest Suites Atlanta – Perimeter March 2006 - July 2006
Crowne Plaza Atlanta Perimeter Galleria October 2005 - February 2006
Park Plaza Hotel New Orleans October 2003 - August 2005
Skills
Finance and Budget..., Global Account..., Client Relations and..., Business Development, Revenue Growth and..., Relationship Management..., Strategic Planning and..., Organizational..., Sales and Marketing..., Negotiation, Revenue, Strategies, Employee Management, Client, Account Management, Resorts, Hotels, Sales, Budgets, Event Planning, Contract Negotiation, Management, Hospitality Management, Market Planning, Hospitality Industry, Business Planning, Leadership, Meeting Planning, Hospitality, Sales Management, Marketing, Food & Beverage, Customer Service, Integrated Marketing, Corporate Events, Social Media, Event Management, Tourism, Revenue Analysis, Hotel Management, Yield Management, Banquets, Catering
Education
Mississippi State University 1998 — 2002
Bachelor of Arts
University of Iowa – Ashford University
Master of Business Administration
HelmsBriscoe July 2013 - Present
Hilton Hotels July 2011 - July 2013
InterContinental Hotels Group February 2009 - June 2011
Marriott International 2005 - 2008
Marriott International July 2002 - April 2005
Marriott International August 1998 - July 2002
Marriott International January 1997 - August 1998
Marriott International August 1994 - January 1997
Hyatt Hotels Corporation June 1992 - August 1994
Hilton Buffalo 1987 - 1989
Skills
Hospitality, Hotels, Hotel Management, Resorts, Hospitality Industry, Hospitality Management, Catering, Catering Sales, Event Planning, Event Management, Corporate Events, Special Events, Event Execution, Meeting Planning, Corporate Meetings, Business Meetings, Sales Meetings, Organizing Meetings, Site Selection, Sales Management, Hotel Sales, Certified Meeting..., Hotel Operations, Rooms Division, Food & Beverage, Team Leadership, Strategic Planning, Strategic Leadership, Team Motivator, Culinary, Front Office, Housekeeping, Restaurant Management, Banquets, Convention Services, Location Intelligence, Pre-opening, OnQ, Yield Management
Education
Niagara University 1989 — 1991
Bachelors, Hospitality
Schiller International University 1990 — 1990
Hospitality
University of South Carolina-Columbia 1987 — 1989
Bachelors, Hospitality
Nardin Academy 1984 — 1987
High School Diploma
Eden Central Schools
Strategic Funding Source, Inc September 2015 - Present
Fitzpatrick Hotel Group January 2013 - September 2015
Chili's November 2012 - March 2013
Walt Disney World January 2012 - August 2012
Chili's Grill & Bar June 2007 - January 2012
InterContinental Hotels Group July 2010 - January 2011
Emmis Communications July 2008 - August 2008
O'Kane Realty April 2006 - November 2007
Skills
Hospitality, Hotels, Customer Service, Outlook, Microsoft Word, Sales, Event Planning, Social Media, PowerPoint, Microsoft Office, Problem Solving, Research, Outstanding verbal, Multi Tasking, Microsoft Publisher, Public Speaking, Interpersonal Skill, Salesforce.com, Hospitality Industry, Restaurants, Catering, Food & Beverage, Microsoft Excel
Education
Nassau Community College 2010 — 2012
Associate's degree, Hotel Management
City University of New York-Queens College 2006 — 2008
Bachelor of Arts (B.A.), Media Studies
Nassau Community College 2004 — 2006
Associate's, Business Administration
American Express Travel August 2013 - Present
AAA Midatlantic Travel May 2011 - Present
Blue Rose Travel January 2000 - Present
Intercontinental Hotels Group December 2004 - September 2007
Skills
Tourism, Hotels, Revenue Analysis, Tour Operators, Event Planning, Cruises, Vacation, Incentive Travel, Leisure, Travel Management, Leisure Travel, Resorts, Adventure Travel, Hotel Booking, Hospitality Industry
Education
Norfolk State University
Diploma, Hospitality and Tourism
InterContinental Hotels Group April 2006 - Present
NOAA March 2008 - June 2010
Walmart February 2002 - March 2006
Skills
Hotels, Hotel Booking, Hospitality, Front Office, Property Management..., Rooms Division, Leisure
Education
Trident Technical College 2013 — 2014
Hospitality Management, Hospitality Administration/Management
Midlands Technical College 1996 — 1997
Certificate, Specian Procurement Tech - Multi Tech
JimaBean Studios, LLC January 2012 - Present
InterContinental Hotels Group 1993 - 1996
Ernst & Young 1989 - 1993
Skills
Management, Strategy, Venture Capital, Strategic Partnerships, Start-ups, Marketing Strategy, Strategic Planning, Business Planning, Management Consulting, Private Equity, Financial Analysis, Business Development, Social Media, Due Diligence, Business Strategy, Mergers, Real Estate, Asset Managment, Special Effects, Sound Design, Sound Editing, Sound FX Editing, Game Development, Mobile Game Development, Game Design, Video Games, Game Mechanics, iOS development, Bioethics, Mergers & Acquisitions
Education
Georgia Institute of Technology - Georgia Tech College of Management 1983 — 1988
MBA, BS Industrial Management, Finance, Economics
Milligan College 1981 — 1983
General Studies, Chemistry
Ames Boston Hotel November 2013 - Present
Radisson April 2012 - November 2013
MTM Luxury Lodging January 2009 - April 2011
InterContinental Hotels Group November 2005 - January 2009
Starwood Hotels & Resorts Worldwide, Inc. January 1999 - November 2005
Marriott International May 1995 - December 1998
Skills
Strategic Planning, Budgets, Hospitality, Revenue Analysis, Sales, Hotel Management, Property Management..., Yield Management, Revenue Forecasting, Delphi, Reservation, Guest Service Management, Meeting Planning, Opera, Event Management, OnQ, Hospitality Management, Hotel Booking, Rooms Division, Hotels, Resorts, Pre-opening, Front Office, Hospitality Industry
Education
Middlesex Community College
InterContinental Hotels Group October 2008 - Present
IHG January 2008 - October 2008
IHG January 2001 - December 2007
IHG September 1998 - December 2000
Georgia-Pacific LLC 1983 - 1998
Skills
ADP, Benefits, PeopleSoft, Benefits Administration, Wellbeing, ADP Payroll, Employee Engagement, HRIS, Deferred Compensation, Employee Benefits, Employee Relations, HR Policies, Hospitality Management, Human Resources, Leadership
Education
Mount Mary University 1979 — 1983
BA, Business Management/Fashion Merchandising
InterContinental Hotels Group 2013 - Present
The Home Depot August 2012 - September 2013
The Home Depot June 2011 - August 2012
UPS March 2008 - May 2011
Georgia Power Company May 2004 - August 2004
Skills
Cross-functional Team...
Education
Morehouse College 2003 — 2007
Bachelor of Business Administration (B.B.A.), Marketing
InterContinental Hotels Group April 2012 - Present
Marriott Hotel July 2005 - March 2012
Marriott Hotel 2003 - 2005
Sheraton 2003 - 2003
DIRECTV 2000 - 2001
Westin Hotels & Resorts 1997 - 1999
DoubleTree by Hilton 1996 - 1997
DoubleTree by Hilton 1995 - 1996
Skills
Guest Recovery, P&L Management, Training, Operations Management, Needs Analysis, Crisis Management, Customer Satisfaction, Hospitality Management, Systems Management, Labor Relations, Revenue, Management Development, Process Improvement, Change Management, Team Building, Mentoring, Quality Assurance, Revenue Analysis, Hospitality Industry, Hotels, Hotel Management, Renovation, Rooms Division, Negotiation, Hospitality, Customer Service, Income Statement, Pre-opening, Yield Management, Resorts, Micros, Guest Service Management, Lodging, Property Management..., Front Office, Banquets, Restaurants, Concierge Services, Opera, Food & Beverage, Catering, Meeting Planning, Hiring, Convention Services, Leisure, Tourism, Opening Hotels, Restaurant Management, P&L, Hotel Booking
Education
New Mexico Highlands University 1992 — 1994
Bachelor of Arts (B.A.), Mass Communications
St. Mary of the Plains College
InterContinental Hotels Group August 2010 - Present
Capital Management, Inc. 1999 - 2007
Skills
Hotels, Revenue Analysis, Sales, Hospitality, Hospitality Management, Training, Event Planning, Hotel Management, Food & Beverage, Hospitality Industry, Pre-opening, Yield Management, Resorts, Rooms Division, Front Office, Opening Hotels
Education
New Mexico State University 1988 — 1998
BA, Hotel, Restaurant & Tourism Management
InterContinental Hotels Group April 2008 - Present
Cole + Russell Architects October 2005 - March 2008
Skills
Design Research, Submittals, SketchUp, Architecture, Architectural Design, Revit, Comprehensive Planning, AutoCAD, Space-planning, Renovation, Project Management, Microsoft Office, Hotels, Hotel Design, Microsoft Excel, Mixed-use
Education
Montana State University-Bozeman
B.A. Environmental Design, Architecture
InterContinental Hotels Group June 2013 - Present
Crestline Hotels & Resorts July 2012 - Present
Golden Corral February 2010 - March 2012
Residence Inn by Marriott November 2007 - November 2009
AT&T September 2004 - August 2006
Hecht's Department Stores January 2003 - May 2004
Skills
Hotel Management, Customs Regulations, Opening Hotels, Cpr Certified, Food & Beverage, Housekeeping, Guest Service Management, Project Management, Sales Operations, Operating Budgets, Team Leadership, Dependable Team Player, Trial Balance, FOSSE, Opera, MARSHA, Responsible Service of..., ServSafe Alcohol..., Certified Food Manager, Loss Prevention, Revenue Cycle Management, Inventory Management, Front to Back Office, Frontline Management, Graphic Design, Information Technology, Time Management, Typography, Technical Writing, Purchase Orders, Microsoft Excel, Chef, Paperwork, Sales Process, Training
Education
Petersburg High School 1999 — 2002
Diploma, Liberal Arts and Sciences, General Studies and Humanities, Graduated in 2002
Norfolk State University
Bachelor of Science (BS), Graphic Design
The Arrabelle at Vail Square January 2015 - Present
DoubleTree Suites by Hilton Minneapolis August 2014 - November 2014
Prestige Resorts & Destinations November 2013 - August 2014
Remington Hotels June 2013 - November 2013
InterContinental Hotels Group May 2012 - August 2012
University of Wisconsin-Stout September 2011 - May 2012
Uncle Franky's Restaurant June 2007 - December 2011
Casa Marina & The Reach, Waldorf Astoria Resorts May 2010 - August 2010
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Hospitality, Teamwork, Social Media, Food & Beverage, Time Management, Hospitality Management, English, Research, Hotels, Restaurants, Sales
Education
University of Wisconsin-Stout 2011 — 2012
Bachelor of Science (B.S.), Hotel, Restaurant, and Tourism Management
Normandale Community College 2007 — 2010
Associate of Arts (A.A.), Anthropology Emphasis
Marcus & Millichap May 2013 - Present
Realogy Corporation March 2012 - October 2012
IHG December 2007 - March 2012
Jones Lang LaSalle Hotels June 2006 - June 2007
InterContinental Hotels Group May 1999 - June 2006
Skills
Pre-opening, Site Selection, Valuation, Construction Management, Hotels, Franchise Consulting, Franchise Relations, Franchisee Management, Sales Management, Location Intelligence, Franchising, Real Estate, Hospitality Industry, Real Estate Development, Commercial Real Estate, Business Development, Contract Negotiation, Real Estate Transactions, Strategy, Management, Selling, Team Building, Professional Mentoring, Leadership, Marketing Strategy, Sales, Sales Process, Resorts, Team Leadership, Finance, Negotiation, Budgets, Property Management, Hospitality Management, Hospitality, Strategic Planning, Due Diligence, Hotel Management, Real Estate Economics, Investment Properties, Marketing
Education
Missouri State University 1981 — 1985
Phalanx Alliance Security, LLC November 2012 - Present
Andy Frain Services March 2010 - October 2011
Highgate Hotels- Park Central Hotel July 2009 - July 2010
Four Seasons Hotels and Resorts August 2002 - March 2007
InterContinental Hotels Group January 2000 - June 2003
IBM June 1979 - August 1999
GSS Security Services,Inc. 1992 - 1995
Skills
Security Training, Executive Protection, Disaster Recovery, Training, Private Investigations, Security Management, Security, Customer Service, Corporate Security, Security Operations, Surveillance, Physical Security, Firearms, Loss Prevention, First Aid, Access Control, Crisis Management, Networking, Asset Protection, Supervisory Skills, Enforcement, Hospitality, Close Protection, Personal Protection, Emergency Management, Operations Management, Leadership, Investigation, Background Checks, CCTV, Homeland Security, Police, Counterterrorism, Risk Assessment, Protection, Personal Security, Criminal Investigations, Internal Investigations, Security Audits, Public Safety, Tactics, Security Awareness, Crime Prevention, Workplace Violence, Fraud, Alarm Systems, Interrogation, First Responder, Patrol, Criminal Justice
Education
NYU 1980 — 1982
Business Administration, Management and Operations
The Pfister Hotel June 2015 - Present
InterContinental Hotels Group May 2013 - May 2015
Burnhearts April 2013 - April 2015
International Sports Management, Inc. June 2012 - October 2012
Brothers Bar & Grill October 2009 - May 2012
Wisconsin Wolfpack May 2009 - December 2010
Sam's Club March 2008 - May 2010
Skills
Customer Service, Sales, Marketing, Social Media, Hotel Management, Hospitality Management, Auditing, Research, Event Management, Training, Hotels, Time Management, Hospitality, Food, Management, Social Networking
Education
University of Wisconsin-Madison 2008 — 2011
Bachelor of Arts, History
Milwaukee Area Technical College 2006 — 2007
Associates, Liberal Arts
Choice Hotels International May 2014 - Present
Choice Hotels International January 2011 - May 2014
LRA Worldwide April 2007 - December 2010
Crescent Hotels & Resorts October 2005 - April 2007
InterContinental Hotels Group May 2002 - April 2005
Marriott International June 2000 - January 2002
La Quinta March 1995 - June 2000
Richfield Hospitality May 1993 - March 1995
Ramada August 1992 - May 1993
Huntsville Inn August 1989 - July 1992
Skills
Revenue Management, Hospitality, Hotels, Hospitality Industry, Hotel Management, Sales, Revenue Analysis, Customer Satisfaction, Team Management, Hospitality Management, Yield Management, Food & Beverage, Event Management, Front Office, Property Management..., Pre-opening, Resorts
Education
Sam Houston State University 1989 — 1992
Navarro College 1987 — 1989
Popeyes Louisiana Kitchen, Inc. October 2014 - Present
InterContinental Hotels Group January 2012 - October 2014
IHG 2009 - January 2012
IHG 2005 - 2009
InterContinental Hotels Group 2004 - 2005
InterContinental Hotels Group 2001 - 2004
Hilton Hotels Worldwide 1999 - 2001
Skills
Talent Management, Strategic Planning, Employer Branding, Talent Development, Instructional Design, Hotel Management, Training &..., Public Speaking, Executive Coaching, Personal Branding, Internal Branding, Leadership Development, Assessment Centers, Diversity & Inclusion
Education
University of Phoenix 2007 — 2010
Master Degree, Business Administration
Morris Brown College 1989 — 1994
Bachelor of Science, Hospitality Management
Jefferson High School
Leadership Atlanta
Fairmont Hotels and Resorts October 2009 - Present
ALHI 2001 - 2015
Starwood Hotels & Resorts Worldwide, Inc. 2008 - 2009
InterContinental Chicago 2005 - 2009
InterContinental Hotels Group 1987 - 2009
Bristol Hotels and Resorts 2000 - 2001
Skills
Hospitality Management, Resorts, Hospitality Industry, Luxury, Sales Management, Revenue Management, Hotels, Hospitality, Hotel Management, Pre-opening, Food & Beverage, Incentives, Forecasting, Competitive Analysis, Contract Negotiations, Front Office, Yield Management, Catering, Budgeting, Banquets, Negotiation, E-commerce, Customer Relations, Account Management, Event Management, Strategic Planning, Team Building, Contract Negotiation, Online Marketing, Public Relations, Event Planning, New Business Development, Meeting Planning, Business Planning, Marketing Strategy, Tourism, Social Media, Promotions, Consultative Selling, Hiring, Menu Development, Trade Shows, Guest Service, Lodging, Customer Service, Guest Satisfaction, Catering Sales, Revenue Analysis, Customer Satisfaction, Rooms Division
Education
Southwest Missouri State University 1975 — 1981
Theatre
Nixa High School 1972 — 1975
W Hotels December 2014 - Present
InterContinental Hotels Group June 2014 - Present
IHG - InterContinental Hotels Group October 2014 - December 2014
BrandLink Communications January 2014 - May 2014
Tribeca Treats June 2012 - December 2013
Law Offices of Douglas Schnapp May 2013 - August 2013
Crowne Plaza Rockville August 2010 - March 2011
Skills
Event Planning, Facebook, Event Management, Social Media, Public Relations, Customer Service, Microsoft Word, PowerPoint, Press Releases, Social Media Marketing, Microsoft Office, Microsoft Excel, Cision, Teamwork, Fashion, Spanish, Marketing Communications, English, Hospitality, Front Office, Hospitality Management, Food, Instagram, Hospitality Industry, Social Networking, Marketing, Media Relations, Marketing Strategy, Retail, Research
Education
New York University 2011 — 2015
Bachelor of Science (B.S.), Hospitality Administration/Management
Thomas S. Wootton High School 2007 — 2011
Bachelor's degree
City of Norfolk August 2014 - Present
Virginia Beach Convention and Visitors Bureau February 2011 - Present
Marriott International March 2009 - February 2011
InterContinental Hotels Group May 2007 - March 2009
Skills
Hotels, Hospitality Management, Tourism, Budget Monitoring, Operating Budgets, Department Budgeting, Accounting, Government Procurement, Local Government, Organizational..., Sales Management, Marketing Strategy, Market Research, Human Resources, Database Administration, Customer Service, Food & Beverage, Event Management, Revenue Analysis, Hospitality Industry, Revenue Forecasting, Training, Customer Satisfaction, Hospitality, Business Development
Education
Regent University 2012 — 2015
Master of Business Administration (MBA), Organizational Leadership
Norfolk State University 2006 — 2010
Bachelor of Science, Business - Tourism and Hospitality Management
InterContinental Hotels Group (IHG) January 2015 - Present
InterContinental Hotels Group August 2013 - January 2015
Engauge (US) September 2011 - August 2013
rDialogue December 2008 - September 2011
Studiocom January 2007 - September 2008
Nurun November 2005 - January 2007
YRC Worldwide, Inc. August 2004 - November 2005
VML November 2000 - August 2004
Valentine Radford Advertising June 1999 - November 2000
Skills
Marketing Communications, Direct Marketing, Management, Program Management, Online Advertising, Email Marketing, Relationship Marketing, Web Development, CRM, Social Media Marketing, Digital Strategy, E-commerce, Mobile Marketing, Marketing, Integrated Marketing, Display Advertising, Strategic Planning, Digital Marketing, Marketing Strategy, PPC, Account Management, Interactive Marketing, Content Strategy
Education
Missouri State University 1995 — 1999
B.S Communications
Holiday Inn University Blacksburg April 2012 - Present
Holiday Inn University Blacksburg April 2012 - Present
THE SALES OFFICE, Inc February 2011 - February 2012
InterContinental Hotels Group July 1996 - August 2010
Skills
Hospitality, Customer Experience, Business Development, Contract Negotiation, Social Networking, Social Skills, PowerPoint, Sales Presentations, Instructor-led Training, Team Management, Marketing, Hotels
Education
New River Community College 1989 — 1991
Associate's degree, Marketing
Southeastern Hospitality Academy 1987 — 1989
Associate's degree, Hospitality Administration/Management
George Washington University April 2012 - Present
Houghton Mifflin Harcourt July 2011 - February 2012
InterContinental Hotels Group November 2010 - January 2011
Better World Books July 2009 - August 2010
Whirlpool Corporation in partnership with Habitat for Humanity June 2008 - August 2008
Jamaica Blue Mountain Project May 2008 - May 2008
Ethicon Endo-Surgery March 2008 - April 2008
Big Brothers Big Sisters of San Diego County December 2005 - July 2007
Skills
Corporate Social..., Stakeholder Engagement, Triple Bottom Line, Sustainable Business, Cause Marketing, Social Enterprise, Strategic Partnerships, Project Management, Event Planning, Volunteer Management, Non-profits, Nonprofits, Management, Community Development, Program Management, Leadership, Cross-functional Team..., Community Outreach, Strategic Planning, Marketing
Education
University of Michigan - Stephen M. Ross School of Business 2007 — 2009
MBA, Emphases in Corporate Strategy and Marketing
New College of Florida
BA, Psychology
Hewlett-Packard February 2012 - Present
Hewlett-Packard January 2012 - Present
HP 2012 - 2012
HP 2012 - 2012
Pyramid Consulting January 2008 - September 2011
InterContinental Hotels Group January 2008 - September 2011
SleepEx, Inc February 2007 - December 2007
SleepEx February 2007 - November 2007
Integrimed Financial January 2003 - July 2006
STI Knowledge, Inc October 1999 - July 2002
Skills
Applications Support, Hardware Support, Microsoft Office, Help Desk Support, PC Anywhere, Citrix, Active Directory, Microsoft Exchange, Laptops, Computer Hardware, Novell, Windows 2000, Windows Server, Troubleshooting, McAfee, NetMeeting, Routers, Customer Support, NT 4.0, Software Documentation, Networking, Internet Explorer, Technical Support, VPN, XP, Switches, Windows 7, Antivirus, HP, Leadership, Management, Servers, Software Installation, Windows, Analysis, Hardware, LAN-WAN, System Administration, Unix, Vendor Management, Disaster Recovery, Integration, VMware, Security
Education
ATG, Inc 2002 — 2002
A + and Net +
OmniTech 1999 — 2000
MCSE NT 4.0
Nassau Community College 1982 — 1985
Hampton Inn Jackson North February 2013 - Present
Holiday Inn Trustmark Park April 2012 - October 2012
Americans Elect August 2011 - March 2012
InterContinental Hotels Group June 2009 - July 2011
Helmsbriscoe June 2006 - June 2009
Embassy Suites Memphis, TN February 2005 - April 2006
Birmingham Marriott 2003 - 2005
Whispering Woods Hotel and Conference Center May 2000 - April 2003
Crowne Plaza Jackson MS March 1998 - May 2000
Hoilday Inn Southwest Jackson, MS 1996 - 1998
Skills
Hospitality Industry, Recruiting, Catering, Sales, Fundraising, Meeting Planning, Leadership, Hotels, Strategy, Event Management, Yield Management, Logistics, Hospitality Management
Education
Mississippi State University 1993 — 1995
Bachelor of Arts, Political Science
InterContinental Hotels Group February 2004 - Present
InterContinental Hotels Group (IHG®) May 2001 - February 2004
Bristol Hotels and Resorts April 1997 - June 2001
Winegardner & Hammons September 1989 - April 1997
Hostmark Hospitality Group / Formally High Country April 1985 - September 1989
Skills
Hotel Management, Hotels, Revenue Analysis, Hospitality Management, Meeting Planning, Front Office, Event Management, Forecasting, Hospitality, Menu Development, Restaurant Management, Food, Tourism, Restaurants, Opening Hotels, Online Travel, Team Building, Convention Services, Catering, Yield Management, Pre-opening, Hospitality Industry, Rooms Division, Resorts, Micros, Property Management..., Banquets, Hotel Booking, OnQ, Lodging, Food & Beverage, Pre-opening experience, Guest Service Management, Opera, Fine Dining, Leisure
Education
Middle Tennessee State University 1976 — 1979
B.S., Business
Ocean Properties May 2012 - Present
Concord Hospitality Enterprises August 2010 - July 2011
Lighthouse Lodging Group April 2009 - August 2010
Windsor Capital January 2007 - April 2009
InterContinental Hotels Group 2002 - 2005
Wyndham Hotel Group 1999 - 2002
Skills
Hotel Management, Hospitality Management, Revenue Analysis, Yield Management, Hospitality Industry, Hotels, Front Office, Rooms Division, Resorts, Hospitality, Property Management..., Food & Beverage, Banquets, Micros, Catering, Renovation, Pre-opening, Lodging, MICROS
Education
New Jersey City University
Restoration Hardware March 2014 - Present
Restoration Hardware October 2013 - March 2014
InterContinental Hotels Group 2011 - 2011
Anthropologie 2010 - 2011
Skills
Sales, Customer Service, Interior Design, Management, Personal Shopping, Hotels, Hospitality, Travel Management, Tourism, Academic Tutoring, Microsoft Office, Microsoft Excel, Microsoft Word, Bartending
Education
Middle Tennessee State University 2008 — 2014
Bachelor's Degree, English Language and Literature/Letters
JP Morgan Chase December 2010 - April 2011
InterContinental Hotels Group April 2006 - March 2009
InterContinental Hotels Group July 2006 - December 2006
WellPoint August 2005 - March 2006
MAPICS January 2005 - July 2005
Interland, Inc. September 2003 - December 2004
Interland, Inc February 2003 - August 2003
Earthlink August 2001 - January 2003
Earthlink March 2001 - July 2001
Earthlink November 2000 - February 2001
Skills
Forecasting, Financial Reporting, Financial Analysis, Accounting, Variance Analysis, Analysis, Team Building, Financial Management, Reconciliation, Financial Accounting, SOX, Process Improvement, Budgeting, PeopleSoft, Consolidation, General Ledger, Auditing, Internal Controls, Business Analysis, Excel, Problem Solving, Hyperion, Vendor Management, Cash Management, Word, Essbase, Planning, Payroll, Grants, Microsoft Excel, Account Reconciliation, Leadership, Budgets, Management, Sarbanes-Oxley Act, Strategic Financial..., Banking, Managerial Finance
Education
Troy University 2003 — 2011
M.S., Management
Morehouse College 1993 — 1999
B.A., Business Administration, concentration in Accounting
Law Magnet
Expedia December 2012 - Present
Microsoft Corporation December 2009 - November 2012
InterContinental Hotels Group February 2009 - November 2009
JPMorgan Chase June 2008 - February 2009
Integrated Customer Solutions February 2008 - June 2008
IBM Global Services February 2005 - February 2008
Verizon Business April 1999 - February 2005
Skills
Agile Project Management, Software Project..., Contact Center Design, Telecommunications, IVR, CTI, VoIP, Call Center, Project Planning, Unified Communications, Integration, PBX, Program Management, SIP, Cloud Computing, Software Development, Product Management, Business Analysis, Requirements Analysis, SDLC, Solution Architecture, ITIL, Agile, Customer Relations, Call Centers, Agile Methodologies, Enterprise Architecture, CRM, Outsourcing, Professional Services, Vendor Management, Business Intelligence, Business Process..., Cross-functional Team..., Business Process, Disaster Recovery, Strategy, Security
Education
Southern Methodist University 2001 — 2002
Project Management Certificate, Project Management
Nagpur University 1992 — 1996
Bachelor of Science, Electronics and Telecommunication
At First Blush & Co. Events June 2012 - Present
TWIPS {Twitter Wedding Inspirational Pals} December 2010 - 2013
Enchanted Dream Weddings & Affairs, LLC January 2009 - June 2012
InterContinental Hotels Group 2006 - 2008
Atlanta Falcons 2003 - 2006
Skills
Weddings, Wedding Coordinating, Wedding Management, Wedding Planning, Special Events..., Event Planning, Event Management, Events Coordination, Interior Design, Private Events, Coordinating Special..., Special Events..., Design Consulting, Public Relations, Blogging, Social Media, Social Media Marketing, Corporate Events, Parties, Fashion, Social Networking, Marketing
Education
Uniondale 1994 — 1998
Nassau Community College 1987 — 1989
Associates
InterContinental Hotels Group October 2013 - August 2014
Wyndham Hotel Group April 2009 - January 2014
MICROS Systems Inc November 2008 - April 2009
Hersha Hospitality June 2006 - March 2009
Skills
Troubleshooting, Project Management, Software Project..., Team Leadership, Quality Assurance, Vendor Management, Operations Management, Microsoft Office, CRM, Customer Service, Hospitality Industry, Hospitality, Customer Satisfaction, Management, Hotels, Hospitality Management, Training, Human Resources, Integration, Program Management, Team Building, Account Management, Leadership, System Administration, Software Documentation, Employee Training, Networking, Budgets, Time Management, Analysis, Business Analysis, Strategy, Strategic Planning, Forecasting, Business Intelligence, Property Management..., Sales, Security, Payroll, Resorts, Data Analysis, Front Office, Micros, Revenue Analysis
Education
Morgan State University 2005 — 2007
Master of Business Administration (M.B.A.), Business/Corporate Communications, 3.5
Morgan State University 2001 — 2005
Bachelors of Science in Marketing (B.S.), Marketing/Marketing Management, General, 3.5
Santa Monica 1995 — 1998
The Ritz-Carlton Hotel Company L.L.C. January 2014 - May 2014
The Ritz-Carlton New York, Centralpark September 2013 - December 2013
JW Marriott Seoul July 2013 - August 2013
InterContinental Hotels Group June 2012 - July 2012
Metro Hotel July 2011 - August 2011
Skills
Hospitality, Hospitality Management, Hotels, Hospitality Industry, Hotel Management, Food & Beverage, Front Office, Micros, Restaurants, Catering, Resorts
Education
New York University 2011 — 2015
Bachelor of science Hotel and Tourism Management, Hospitality Administration/Management
IHG March 2009 - Present
Travel Command, Inc. May 2004 - February 2009
InterContinental Hotels Group July 2000 - May 2004
Lodgian 1998 - 2000
Holiday Inn Silver Spring 1994 - 1998
Coakley and Williams 1992 - 1994
Yellowbook 1990 - 1992
Education
University of Maryland College Park
Montgomery College
Magic Kingdom College Program
Northern California Hotels Group March 2012 - Present
IHG August 2006 - February 2012
InterContinental Hotels Group 1999 - 2012
Holiday Inn Fresno Airport February 1999 - March 2005
United Airlines January 1998 - January 1999
Solano County January 1994 - December 1998
Skills
Yield Management, Revenue Analysis, Hotels, Hospitality, Hospitality Management, Hotel Management
Education
Napa Valley College 1994 — 1994
Criminal Justice, Criminal Justice, Police Academy
Choice Hotels International April 2008 - Present
InterContinental Hotels Group April 2005 - May 2007
Togo's Eateries March 2005 - November 2006
Skills
Typing, Customer Service, Cashiering, Interpersonal Leadership, Outstanding time..., Close Attention to..., Motivated self-starter, Public Relations, Multi Tasking, Dependable Team Player
Education
Modesto Junior College 2009 — 2014
working on AA, Human Services with Emphasis on Chemical Dependency Counseling
Holiday Inn Boston Bunker Hill February 2014 - Present
Hyatt Place Braintree May 2014 - December 2014
Dedham Residence Inn April 2014 - August 2014
Interstate Hotels & Resorts April 2012 - February 2014
IHG May 2008 - January 2012
InterContinental Hotels Group May 2008 - January 2012
midland hotel corperation 2007 - 2008
Skills
Hospitality Industry, Property Management..., Yield Management, Hotels, Hospitality, Resorts, Revenue Analysis, Hotel Management, Hospitality Management, Restaurant Management, Forecasting, Fine Dining, Incentives, Budgets, VIP, Opening Hotels, Revenue Forecasting, Business Travel, Corporate Events, Front Office, Banquets, Leisure Travel, Food & Beverage, Opera, Inventory Management, Event Planning, Process Scheduler, Training, OnQ, Hotel Booking, Meeting Planning, Convention Services, Pre-opening experience, Online Travel, Recipes, Micros, Operations Management, Culinary Skills, Cuisine, Cost Control, Catering, Tourism, Team Building, Customer Satisfaction, Event Management, Spa, Leisure, Pre-opening, Hiring, Travel Management
Education
Mount Ida College 1982 — 1986
Archbishop Willams HS 1978 — 1982
InterContinental Hotels Group May 2010 - Present
Sentry Hospitality 2005 - 2010
Lodgian 2002 - 2005
Tiddledybinks Corporate Food Service Management Inc. 2001 - 2002
OAWPL, Inc. 1999 - 2001
Rainfourth, LTD 1998 - 1999
Rado Mat Holdings, US 1990 - 1998
Education
Niagara University 1998 — 2000
MBA
Niagara University 1988 — 1992
BS, Hotel / Restaurant Management
Creatis April 2014 - Present
Blackline Marketing December 2008 - Present
Greater Twin Cities United Way June 2011 - December 2013
Caribou Coffee Company April 2005 - December 2008
Carlson Companies December 2003 - December 2004
Carlson Companies June 2001 - December 2003
Carlson Hotels Worldwide February 1996 - June 2001
InterContinental Hotels Group April 1991 - February 1996
Skills
Global Marketing, Strategic Planning, Business Strategy, Brand Development, Digital Strategy, Customer Experience, Customer Engagement, Customer Retention, Social Media Marketing, Global Collaboration, Product Development, Staff Development, Integrated Marketing, Interactive Marketing..., Budgeting, Pricing Strategy, Process Engineering, Coaching, Mentoring, Nonprofit Leadership, College Teaching, Public Speaking, Website Development, Digital Marketing, Strategic Consulting, Fair Trade, Interactive Marketing, Local Store Marketing, Research, Franchise Consulting, Board Level, Committee Management, Hospitality, Travel, Retail, Healthcare, Nonprofit Consulting, Restaurant Marketing, Segmentation, Strategic Leadership, Customer Acquisition, Pricing, Yield Management, Public Relations, Creative Strategy, B2B eCommerce, Customer Insight, Customer Loyalty, Creative Concept..., Product Strategy
Education
University of Minnesota - Carlson School of Management
MBA, Marketing
Minnesota State University, Moorhead
BS, Business Administration and Management (double major)
State Farm Insurance January 2015 - Present
State Farm December 2011 - January 2015
First Presbyterian Church Murfreesboro November 2005 - October 2013
First Presbyterian Church November 2005 - June 2013
InterContinental Hotels Group November 2008 - July 2011
American Campus Communities 2005 - November 2008
Skills
Customer Service, Leadership, Microsoft Office, Property & Casualty..., Event Planning, Musical Theatre, Social Networking, Time Management, Microsoft Word, Customer Satisfaction, Negotiation, Property Claims, Claims Investigations, Insurance Claims, Microsoft Excel, Employee Training, Call Centers, Insurance Adjusting, Sales, Public Speaking, Teaching, Event Management, Team Building, Insurance
Education
Middle Tennessee State University 2003 — 2008
BA, Vocal Performance
Seymour High School 1999 — 2003
High School Diploma
NYC & Company January 2015 - Present
NYC & Company June 2014 - January 2015
New York University August 2013 - May 2014
NYC & Company October 2012 - May 2014
VisitEngland September 2013 - December 2013
New York University May 2013 - December 2013
InterContinental Hotels Group January 2013 - January 2013
New York University 2011 - 2013
Education
New York University 2011 — 2014
Bachelor of Science (BS)
Syracuse University 2010 — 2011
Bachelor of Fine Arts (B.F.A.)
Commune Hotels + Resorts February 2015 - Present
Denihan Hospitality Group March 2014 - Present
Denihan Hospitality Group February 2012 - February 2014
Denihan Hospitality Group December 2010 - February 2012
InterContinental Hotels Group September 2007 - January 2011
Skills
Hotels, Hotel Booking, Marketing, Opera, Negotiation, OnQ, Event Planning, Delphi, Luxury, Trade Shows, Travel Management, Contract Negotiation, Banquets, Catering, Convention Services, Culinary Skills, Hospitality, Guest Service Management, Hospitality Management, Hospitality Industry, Leisure Travel, Lodging, Management, Hotel Management, Online Marketing, Opening Hotels, P, Pre-opening, Resorts, Revenue Analysis, Revenue Forecasting, Rooms Division, Tourism
Education
Quinnipiac University - School of Business 2003 — 2007
BA, Marketing
NYU 2012 — 2012
NYU SCPS Real Estate Finance Certificate, Real Estate Financial Analysis
NYU 2011 — 2011
NYU SCPS Real Estate Finance Certificate, Introduction to Real Estate Finance
University of Maryland February 2015 - Present
Benchmark Hospitality February 2013 - August 2014
Marriott International October 2009 - February 2013
Marriott International March 2008 - November 2009
Marriott International January 2006 - March 2008
InterContinental Hotels Group April 2005 - January 2006
US Pharmacopeia June 2005 - September 2005
Skills
Event Management, Event Planning, Hospitality Management, Hospitality, Microsoft Office, Meeting Planning, Certified Meeting..., Hotels, Hospitality Industry, Customer Service, Front Office, Catering, Hotel Management, Leadership, Convention Services, Resorts, Training
Education
University of Maryland Eastern Shore 2004 — 2005
Bachelor of Science, Hotel and Restaurant Management
Montgomery College 2002 — 2004
Associate of Applied Science, Hospitality Management
InterContinental Hotels Group September 2013 - Present
CMMI, Inc March 2000 - September 2013
The Architecture Group, Inc July 1992 - February 2000
B&E Jackson and Associates June 1992 - May 1993
PMK Engineering May 1991 - September 1991
Skills
Revit, Architectural Design, Design Research, Renovation, Space Planning, Submittals
Education
New Jersey Institute of Technology
Bachelor of Architecture
DoubleTree by Hilton November 2014 - Present
Hampton Inn March 2014 - November 2014
Synergy Hospitality July 2012 - April 2013
InterContinental Hotels Group October 2005 - September 2011
Red Roof Inns October 2002 - April 2007
Skills
Hotel Management, Resorts, Certified Hotel..., Opening Hotels, OnQ, Lodging, Yield Management, Rooms Division, Rooms Division..., Guest Recovery, Pre-opening experience, Pre-opening, Hospitality Management, F&B Operations, F&B Management, Front Office, Hospitality, Hospitality Industry, Hotels, Revenue Analysis, Customer Service, Food, Hotel Booking, Customer Satisfaction, Banquets, Event Management, Budgets, Property Management..., Management, Guest Service Management, MICROS, Reservations, Training, Event Planning, Sales, Opera, Meeting Planning, Hiring, Leadership, Strategic Planning, Team Building, Marketing Strategy
Education
Morgan State University 2002 — 2006
Bachelor of Commerce (B.Com.), Finance and Financial Management Services
InterContinental Hotels & Resorts September 2014 - Present
InterContinental Hotels Group January 2011 - September 2014
InterContinental Hotels Group July 2008 - January 2011
Cannery Row Inn June 2007 - July 2008
Skills
Hotels, Hospitality, Customer Service, Microsoft Office, Hospitality Industry, Front Office, Hospitality Management, Revenue Analysis, Revenue Management, Tourism, Word, Excel, Opera, Customer Relations, Social Media, Hotel Management, Event Management, Event Planning, Food & Beverage, Property Management..., Micros, Guest Service Management, Restaurants, Resorts, Microsoft Word, Meeting Planning, Pre-opening, Wine, Rooms Division, Hotel Booking, Banquets, Microsoft Excel, Catering, Concierge Services, Menu Development, OnQ, Food, Lodging, Yield Management
Education
Monterey Peninsula College 2006 — 2008
Hospitality Administration/Management
Verizon Telematics January 2012 - Present
Sony Ericsson September 2010 - January 2012
Hughes Telematics March 2009 - October 2010
Hodges Mace Benefits Group Inc July 2007 - January 2009
ARRIS March 2003 - June 2007
Intercontinental Hotels Group October 2000 - March 2003
Spherion Corporation (formerly Interim/Norrell) September 1996 - October 2000
Skills
Management, Vendor Management, Process Improvement, SDLC, Cross-functional Team..., Telecommunications, Training, Requirements Analysis, Integration, Testing, Access, Account Management, Accounting, Administration, Agile Methodologies, Analytics, Auditing, Benefits Administration, Business Analysis, Business Intelligence, Business Process, Business Requirements, CRM, Call Center, Call Centers, Crystal Reports, Customer Service, Data Analysis, Data Warehousing, Databases, Employee Benefits, HRIS, Healthcare, Human Resources, Integrated Marketing, Microsoft Excel, Interviews, Invoicing, Leadership, Microsoft Word, Oracle, Payroll, PeopleSoft, PowerPoint, Product Management, Program Management, Project Management, Project Planning, SQL, Software Project...
Education
Morehouse College 1989 — 1996
Bachelors, English
Fairmont Scottsdale Princess July 2013 - Present
Fairmont Scottsdale Princess December 2012 - July 2013
DoubleTree Resort by Hilton Paradise Valley & Hilton Scottsdale Resort & Villas May 2012 - December 2012
InterContinental Hotels Group September 2011 - May 2012
Fairmont Hotels and Resorts September 2010 - July 2011
Skills
Hotels, Hospitality Management, Hospitality Industry
Education
Missouri State University 2004 — 2007
Bachelors, Hospitality Administration
Dean & DeLuca July 2015 - Present
Homestyle Dining LLC April 2014 - May 2015
Tuegega Country Club July 2012 - December 2013
Marriott International January 2011 - July 2012
Fox Valley Country Club May 2009 - November 2009
InterContinental Hotels Group July 2008 - May 2009
Skills
Hospitality Management, Pre-opening, Micros, Hotel Management, Banquets, Hotels, Hospitality Industry, Food & Beverage, Hospitality, Fine Dining, Restaurants, Food, Property Management..., Meeting Planning, Catering, Menu Development, Restaurant Management, Pre-opening experience, Event Management, Opening Hotels, Culinary Skills, Guest Service Management, Banquet Operations, Menu Engineering, F, Food Service, Menu Costing, Cuisine, Concierge Services, Food Safety, Customer Service, New Restaurant Openings, Hiring
Education
Niagara University 2003 — 2008
Bachelor of Applied Science (BASc), Hotel and Restaurant Management
Shaffer Realty LLC June 2015 - Present
Amway August 2012 - Present
US Army January 2010 - Present
Coastal Hospitality Associates August 2012 - September 2014
InterContinental Hotels Group March 2012 - September 2014
The Walt Disney Company April 2008 - January 2009
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English
Education
Norfolk State University 2006 — 2015
ABM Industries August 2015 - Present
TurnKey Vacation Rentals June 2014 - July 2015
W Hotels March 2014 - June 2014
W Hotels March 2013 - March 2014
InterContinental Hotels Group November 2011 - March 2013
Apple October 2010 - October 2011
Harwood International January 2009 - July 2010
WindMax January 2008 - January 2009
Maggiano's Little Italy October 2006 - April 2008
Skills
Customer Service, Hospitality, Business Strategy, Risk Management, Management, Security Management, Public Relations, Restaurant Management, Loss Prevention, Security Training, Security, Microsoft Excel, Social Networking, Facebook, Shipping/receiving, Logistics Management, Business Management, Business Planning, Security Operations, Distribution Center..., Hotels, Hospitality Management, Hospitality Industry, Hotel Management, Resorts, Restaurants, New Restaurant Openings, Incident Investigation, Risk Assessment, PowerPoint, Cpr Certified, Property Management..., Outlook, Food, Front Office, Telephone Skills, Microsoft Word, First Aid, Salesforce Training, Event Management, Innovation Management, Operations Management, Sales Management, Time Management, Entrepreneurship, Ingenuity Pathway..., Direct Sales, Pre-sales, Sales Process, Project Management
Education
Midwestern State University 2002 — 2003
Bachelor's degree, International Business
Monarch Aviation School 2005 — 2006
License, Aircraft Pilot (Private)
The Alexander School 2000 — 2002
High School, Diploma, 4.0
CAS Plumbing Heating & Appliance April 2013 - Present
Above & Beyond BY Design January 2005 - Present
Hotwire May 2004 - March 2005
Sofitel Luxury Hotels and Resorts August 2001 - May 2004
InterContinental Hotels Group November 1999 - November 2000
Holiday Inn Express & Suites Downtown Convention Center Minneapolis June 1998 - November 1999
Hyatt Hotels Corporation August 1995 - June 1998
Skills
Photoshop, Social Media, Advertising, Public Speaking, Project Management, Customer Service, PowerPoint, Event Planning, Social Media Marketing, Marketing, Team Building, Strategic Planning, Interior Design, Microsoft Word, Social Networking, Sales, Graphic Design, Training, Event Management, E-commerce, Management, Leadership, Budgets, Hospitality, Customer Satisfaction, Nonprofits, Microsoft Office, Research, Hospitality Industry, Hospitality Management, Hotels, Public Relations
Education
The New England Institute of Art 2007 — 2009
Associate's degree, Interior Design/Residential Planning, 4.0
NYU 1990 — 1995
Bachelor's degree, Organizational Communication, General, 3.8
First Hospitality Group, Inc. February 2015 - Present
First Hospitality Group May 2012 - February 2015
First Hospitality Group, Inc. June 2010 - May 2012
Crowne Plaza August 2008 - March 2010
InterContinental Hotels Group October 2007 - August 2008
Focus Hospitality February 2005 - October 2007
Skills
Yield Management, Rooms Division, Pre-opening, Front Office, Micros, Revenue Analysis, Hospitality Management, Food & Beverage, Hospitality Industry, Banquets, Property Management..., Hotel Booking, Lodging, Guest Service Management, Opening Hotels, Pre-opening experience, Forecasting, Budgets, Operations Management, Inventory Management, Customer Service, Team Building, Hotel Management, Hospitality
Education
Monroe County Community College 2008 — 2008
Associates Degree; MI, Applied Science
Britton Macon Area Schools 1999 — 2003
HS Diploma
The Burton Group 2013 - Present
InterContinental Hotels Group November 1998 - April 2013
Ray Burton Inc & Sunray Enterment Inc November 1990 - November 1998
Skills
Food & Beverage, Hotel Management, Hotels, Hospitality, Hospitality Management, Restaurants, Certified TIPS Trainer, Resorts, Menu Development, Alcoholic Beverages, Restaurant Management, Catering, Revenue Analysis, Training, Banquets, Franchising, Yield Management, Meeting Planning, Hospitality Industry, Tourism, Marketing, Food, Pre-opening
Education
New York Institute of Technology
Behaviorial Science / Business
Marriott International March 1997 - Present
InterContinental Hotels Group November 1995 - February 1997
Skills
SDLC, Websphere, Hibernate, Struts, Revenue Analysis, C++, ClearQuest, J2EE Application..., J2EE Web Services, VBScript, SQL DB2, Oracle SQL Developer, Certified Scrum Master..., WebSphere MQ, ClearCase, Assembly Language, ITIL v3 Foundations..., Hospitality Industry, Hospitality Management, Hospitality, Hotels, Web Services, Front Office, Requirements Analysis
Education
Missouri Western State University 1988 — 1992
BL White Consulting, LLC February 2012 - Present
The Partnership August 2013 - June 2014
various advertising agencies 1998 - 2014
Arc Worldwide / Leo Burnett May 2011 - February 2012
InterContinental Hotels Group October 2010 - April 2011
Ogilvy and Mather Atlanta September 2007 - October 2010
Lowe Worldwide January 2002 - September 2007
Leo Burnett Company July 1999 - December 2001
Creative Energy Group June 1998 - July 1999
Skills
Shopper Marketing, Digital Marketing, Advertising, Salesforce.com, Brand Management, Automotive, Hospitality, CPG Industry, Toys, Integrated Marketing, Strategic Brand..., Marketing Strategy, Sponsorship, Marketing, New Business Development, Brand Development, Direct Mail, Media Planning, Online Advertising, Strategy, Social Media Marketing
Education
Milligan College 1994 — 1998
Bachelor of Science, Double major in Bus. Admin. (Mktg.) & Mass Comm. (PR & Adv.) including Photography minor
Elizabethton High School
Home Encounter January 2015 - Present
System One Holdings, LLC May 2012 - January 2015
InterContinental Hotels Group December 2009 - April 2012
Pulte Homes October 2006 - December 2007
Richmond American Homes March 2004 - October 2006
ERA February 2003 - October 2004
Del American Inc January 2000 - January 2003
Skills
Sales, Customer Service, Real Estate, Marketing, Hotels, Cold Calling, Finance, Strategic Planning, Team Leadership, Customer Satisfaction, Negotiation, Luxury, Referrals, Marketing Strategy, Market Research, First Time Home Buyers, Contract Negotiation, Management, Investment Properties, Microsoft Office, Residential Homes, Real Estate Transactions, Yardi Property..., Rent Roll, AMSI, OneSite, Onyx, Lotus, Photoshop, MSI, Room Master, QuickBooks, Office Administration, Virtual Tours, Residential Leases, Internet Media, Condo Conversion, Property Management, KeyTrack, Opera, Hotel Management, Bookkeeping, Reservations, Leasing Manager, Office Management, Front Office, Back Office, Report Writing, Payroll, New Home Sales
Education
Montgomery County Community College 1993 — 1995
River Ridge High School 1989 — 1993
H.S. Diploma, General Studies
Bob Hogue School Of Real Estate 2000 — 2001
Florida Real Estate License, Real Estate
CheckPass Business Solutions November 2013 - August 2014
XPO Logistics, Inc. June 2013 - November 2013
Foundation Financial Group January 2013 - June 2013
New York Life Insurance Company August 2010 - September 2011
InterContinental Hotels Group September 2006 - August 2008
Skills
Management, Process Improvement, Negotiation, Time Management, Business Development, Finance, New Business Development, Analysis, Sales, Sales Management, Insurance, Forecasting, Logistics, Marketing, Selling, Customer Service, Procurement, Financial Services, Retirement Planning, Operations Management, Entrepreneurship, Cross-functional..., ServSafe Food..., SugarCRM, Access, Pricing, Leadership
Education
Saint John Fisher College 2007 — 2009
Bachelor's of Science, Corporate Finance
Monroe Community College 2005 — 2007
Associate's In Business Administration, Business Administration and Management, General
Greece Olympia High School
InterContinental Hotels Group June 2013 - Present
Thomas L. DeLouise, LLC June 2012 - June 2013
RockResorts and Vail Resorts Hospitality October 2008 - April 2012
RockResorts and Vail Resorts Hospitality October 2007 - October 2008
Four Seasons Hotels and Resorts August 2000 - October 2007
Sunstone Hotels July 1998 - August 2000
DoubleTree Hotels November 1991 - July 1998
Marriott International September 1986 - November 1991
Plaza Hotel, NYC (A Westin Hotel) 1983 - 1985
Skills
Resorts, Guest Satisfaction, Food & Beverage, Hotels, Restaurants, Pre-opening, Hospitality Management, P&L, Fine Dining, Menu Development, Restaurant Management, Hospitality, Hospitality Industry, Food, Menu Design, Food Cost, Luxury, Leadership, Business Acumen, Caribbean, Opening Hotels, Banquets, Catering, Guest Service Management, Revenue Analysis, Micros, Customer Satisfaction, Front Office, Customer Service, Tourism, Property Management..., Income Statement, Forecasting, Budgets, Rooms Division, Hotel Management, Yield Management, Culinary Skills, Sales, Wine, Marketing, Hiring, Cuisine, Leisure, Menu Costing, P&L Management, Spa, New Restaurant Openings, Hotel Booking, Food Service
Education
Saint John's University 1979 — 1980
Business Management
Nassau Community College 1977 — 1979
A.S., Business Administration
Sheraton Hartford South Hotel June 2014 - Present
Sheraton Hartford South 2014 - 2015
Crowne Plaza Hotel and Conference Center August 2008 - June 2014
InterContinental Hotels Group August 2008 - June 2014
Residence Inn by Marriott January 2005 - December 2008
Hampton Inn & Suites January 2008 - August 2008
Travelrama 1980 - 1988
Travelrama/USTravel 1979 - 1988
Skills
Hospitality Industry, Leadership, Contract Negotiation, Hotel Management, Competitive Analysis, Management, Hotels, Meeting Planning, Hospitality Management, Event Management, Revenue Analysis, Banquets, Business Travel, Food & Beverage, Front Office
Education
Newbury College
Parker Jewish Institute for Health Care and Rehabilitation October 2013 - Present
InterContinental Hotels Group February 2010 - May 2012
Advantis Technologies March 2008 - December 2009
TMB Public Relations Consulting November 2006 - November 2007
ADP December 2002 - October 2006
ADP December 2002 - August 2003
Voicecom August 2000 - November 2001
Voicecom January 2000 - August 2000
BellSouth Long Distance 1998 - 2000
Delta Air Lines January 1995 - June 1996
Skills
Troubleshooting, ITIL, Technical Support, Security, Team Leadership, Process Improvement, Account Management, Project Management, Vendor Management, Change Management, Networking, Active Directory, Windows, Windows 7, Business Analysis, Visio, SQL, Customer Service, Team Building, VMware, SDLC, Telecommunications, Servers, Software Documentation, Testing, Operating Systems
Education
New York Institute of Technology-Old Westbury 1978 — 1984
Arrow Hospitality Management LLC January 2014 - Present
Hersha Hospitality Management 2002 - December 2013
InterContinental Hotels Group 1996 - 2002
Skills
Hotels, Revenue Analysis, Hotel Management, Hospitality, Hospitality Industry, Hospitality Management, Resorts, Food & Beverage, Yield Management, Restaurants, Tourism, Pre-opening, Front Office, Customer Service, Banquets, Rooms Division, Opening Hotels, Catering
Education
Norfolk State University
Master of Business Administration (MBA)
LifeWay Christian Resources January 2007 - Present
LifeWay Christian Resources January 1990 - Present
Marriott International January 2012 - Present
InterContinental Hotels Group January 2006 - January 2009
Skills
Sales
Education
Nashville State Community College
Business Management
united mobile inc January 2004 - Present
United Technologies inc January 2002 - August 2003
InterContinental Hotels Group July 2001 - January 2002
Skills
Certified Project..., Customer Service, Business Development, Creative Writing, Financial Risk, Coordination, Quality Management, Web Development, Entrepreneurship
Education
New York University 1996 — 2003
Bachelor of Business Administration (B.B.A.), Urban Education and Leadership
Rutgers University 1996 — 1998
Bachelor of Commerce (B.Com.), Computer Science
Omni Mandalay Hotel Las Colinas September 2015 - Present
Omni Mandalay Hotel Las Colinas July 2013 - August 2015
InterContinental Hotels Group April 2004 - July 2013
InterContinental Dallas April 2012 - 2013
InterContinental Hotels Group April 2010 - January 2011
InterContinental Hotels Group April 2004 - April 2010
Omni Mandalay 2000 - 2002
Skills
Hotels, Hospitality, Revenue Analysis, Hospitality Industry, Hospitality Management
Education
Mountain View College
One Medical Group December 2014 - August 2015
Triumph Hotels September 2014 - December 2014
Four Seasons Hotels and Resorts May 2013 - August 2014
Marriott International August 2010 - April 2013
InterContinental Hotels Group 2009 - 2010
Skills
Front Office, Hotels, Hotel Management, Hospitality Industry, Hospitality Management, Hospitality, Rooms Division, Tourism, Opera, Hotel Booking, Property Management..., Restaurants, Social Media, Food & Beverage, Customer Service, Event Management, Leadership, Microsoft Office
Education
New York University 2015 — 2015
Organizational and Executive Coaching
Purdue University 2003 — 2004
Pre-Pharmacy Studies
The B.B. Agency May 2015 - Present
iTalent LLC October 2014 - April 2015
Candlewood Suites® Hotels June 2014 - September 2014
Holiday Inn Express June 2014 - September 2014
InterContinental Hotels Group June 2014 - September 2014
Josh Hailey Studios & Midtown Jackson Group March 2014 - April 2014
Aquent September 2012 - January 2014
California Career Services May 2011 - August 2012
The Art Institute of Hollywood May 2010 - December 2010
Media Driven Response aka MDR Television June 2008 - May 2010
Skills
Social Media, Recruiting, Career Counseling, Interviews, Advertising, Marketing, Management, Marketing Strategy
Education
Mount Saint Mary's College California 2012 — 2013
Master of Science (M.S.), Counseling Psychology, 4.0
Mississippi University for Women 2006 — 2010
Bachelor of Arts (B.A.), Communication Minor:Psychology, 3.9
JPMorganChase November 2010 - Present
JetBlue Airways May 2010 - November 2010
InterContinental Hotels Group June 2008 - February 2009
EOS Airlines July 2006 - May 2008
Starwood Hotels & Resorts August 2001 - July 2006
ACNeilsen, Inc September 2000 - May 2001
Kozmo.com December 1999 - September 2000
Oracle Corporation September 1997 - December 1999
Poppe Tyson 1996 - 1997
GHI October 1990 - August 1996
Skills
Architecture, Architectures, Business Analysis, Business Intelligence, Data Architecture, Databases, Enterprise Architecture, IT Strategy, Integration, SDLC, SOA, Solution Architecture, Data Modeling, Software Project..., Agile Methodologies, Data Warehousing
Education
New York University - Polytechnic School of Engineering 1982 — 1986
BS
AstraZeneca October 2014 - Present
AstraZeneca July 2011 - September 2014
Whirlpool Corporation April 2009 - July 2011
Equifax, Inc. May 2005 - December 2008
CCCi October 2004 - May 2005
InterContinental Hotels Group January 2001 - June 2004
InterContinental Hotels Group 1997 - 2000
Skills
IT Asset Management, Business Analysis, Procurement, Requirements Analysis, EAM, Supplier Management, Contract Negotiation, Contract Management, Contract Review, Contract Development, Contract Writing, Sourcing & Procurement, License Management, Software Licensing, IT Financial Management, Supplier Negotiation, Vendor Relationships, Project Management, Supply Management, IT Service Management, Configuration Management, IT Outsourcing, Governance, ITIL, Help Desk Support, Program Management, Cross-functional Team..., Testing, Management, Data Center, Vendor Management, Outsourcing, Enterprise Software, Process Improvement, Infrastructure, ERP, Integration, IT Management, IT Strategy, IT Operations, Information Technology, Business Process
Education
Mississippi State University 1987 — 1992
Bachelor of Business Adminstration, Management, Marketing, Accounting, Business Law, Commerical Transportation
Mississippi State University - College of Business and Industry 1987 — 1992
Bachelor of Business Adminstration, Management, Marketing, Accounting, Business Law, Commerical Transportation
Marriott International August 2011 - Present
Hilton Minneapolis St. Paul Airport - Mall of America August 2008 - September 2011
InterContinental Hotels Group May 2004 - August 2008
Residence Inn by Marriott- Eagan, MN May 1999 - May 2002
Skills
Business Travel, Hotels, Revenue Analysis, Sales, Business Development, Hospitality Industry, Hospitality Management, Yield Management, Tourism, Hospitality, Budgets, Lodging, Hotel Management
Education
University of Wisconsin-Stout 1993 — 1996
BS, Hospitality & Tourism Management - Business
Normandale Community College 1990 — 1992
Associate of Arts and Sciences (AAS), Business Management / Hospitality
CSM Bakery Products July 2012 - Present
Lectra USA December 2011 - May 2012
BCD Travel March 2008 - October 2011
JP Morgan March 2007 - March 2008
InterContinental Hotels Group August 2004 - February 2007
The Coca-Cola Company May 1996 - May 2004
Sprint Communications June 1986 - December 1995
Skills
Expense Management, Conferences, Office Management, Event Management, Customer Relations, Customer Service, Events, Lotus Notes, Spreadsheets, Administrative..., Payroll, PowerPoint, Marketing, Coordination, Budgets, Management, Leadership, Training, Human Resources, Event Planning, Project Planning, Calendars, Travel Arrangements
Education
Morris Brown College 1970 — 1974
BS, Sociology
Atlanta Area Technical School 1971 — 1973
Certificate, Travel and Tourism
Marsh-Draughon Business College 1970 — 1972
AA, Business Management
InterContinental Hotels Group September 2006 - Present
Cooper Carry 2005 - 2008
O'Neal, Inc. 2005 - 2006
Skills
Design Research, Submittals, Hospitality, Interior Design, Space planning, Comprehensive Planning, Hotels, InDesign, Resorts, Mixed-use, Construction Management, Architectural Design, Renovation, Sustainable Design, Revit, SketchUp, Architecture, Team Building, Furniture, Strategic Planning, Restaurants, Residential Homes, Sustainability, Contract Negotiation, Interior Architecture, Photoshop, AutoCAD, Project Management, Customer Service
Education
Mississippi State University 1994 — 1999
Bachelor of Architecture, Architecture
ADP April 2012 - Present
The Home Depot May 2011 - January 2012
IHG (formerly known as InterContinental Hotels Group, Inc March 2001 - May 2009
InterContinental Hotels Group March 1992 - May 2009
OmniTECH Institute January 2000 - November 2005
InterContinental Hotels Group August 1995 - March 2001
InterContinental Hotels Group March 1992 - August 1995
DAYS INNS OF AMERICA, INC May 1990 - March 1992
DAYS INNS OF AMERICA, INC May 1987 - May 1990
Skills
SDLC, Quality Assurance, Testing, Quality Center, Visio, Test Planning, Unix, Training, User Acceptance Testing, Manual Testing, QTP, Troubleshooting, Oracle, Technical Support, Management, Regression Testing, Vendor Management, LoadRunner, Databases, Integration Testing, Quality Control, Computer Hardware, SQL, SharePoint, Software Development, Software Quality..., Program Management, HP Quality Center, System Testing, Scrum, Agile & Waterfall...
Education
Morehouse College 1985 — 1990
Hospitality Ventures Management Group February 2013 - July 2014
Embassy Suites NWA Hotel, Spa, & Convention Center November 2005 - January 2013
Alliance Hospitality January 2004 - December 2005
InterContinental Hotels Group May 1999 - January 2004
Skills
OnQ, Hotels, Yield Management, Revenue Analysis, Hospitality Industry, Hospitality Management, Hotel Management, Event Management, Trade Shows, Leadership, Restaurants, Sales Management, Banquets, Sales, Resorts, Tourism, Team Building, Account Management, Hospitality, Rooms Division, Front Office, Event Planning, Catering, Marketing, Pre-opening, Meeting Planning, Marketing Strategy, Food & Beverage, Customer Service
Education
Missouri State University 1978 — 1982
HOLIDAY INN WESTBURY July 1993 - July 2011
InterContinental Hotels Group July 1993 - July 2011
Education
Nassau Community College 1987 — 1991
Associate of Arts and Sciences (AAS), Hospitality/Restaurant Management
Queensborough Community College 1976 — 1979
Associate of Arts and Sciences (A.A.S.), Accounting and Finance
InterContinental Hotels Group 2001 - Present
London Organizing Committee of the Olympic & Paralympic Games June 2012 - September 2012
Several Charity Events in Birmingham 2001 - 2009
Candlewood Hotel Company 1999 - 2001
Skills
Hotels, Hotel Management, Yield Management, Hospitality Industry, Hospitality, Hospitality Management, Rooms Division, Event Management, Front Office, Pre-opening, Customer Satisfaction, Resorts, Revenue Analysis, Property Management..., Micros, Banquets
Education
Missouri State University 1984 — 1988
BS, Communications
InterContinental Hotels Group October 2001 - Present
Bristol Hotels and Resorts 1985 - 1999
Education
Mississippi University for Women 1982 — 1984
Safilo July 2009 - Present
Marriott International June 2008 - July 2009
Marriott International July 2003 - June 2008
InterContinental Hotels Group February 2002 - July 2003
Skills
Account Management, Cold Calling, Customer Service, Event Planning, Recruiting, Retail, Sales, Sales Management, Sales Operations
Education
Middle Tennessee State University 1996 — 2001
Bachelors of Science, Major in Exercise Science, Minor in Biology
Mandarin Oriental Hotel Group January 2014 - Present
Pierre Hotel April 2010 - January 2014
InterContinental Hotels Group January 2002 - April 2010
Regent Wall Street September 2001 - December 2001
Starwood Hotels & Resorts April 1998 - August 2001
Tishman Construction October 1993 - September 1997
Omni Hotels April 1993 - October 1993
Vista Hotel World Trade Center January 1990 - April 1993
Skills
Pre-opening, Hotel Management, Hotels, Hospitality Industry, Front Office, Tourism, Property Management..., Yield Management, Facilities Management, Food & Beverage, Restaurants, Sales, Food, Process Scheduler, Contract Negotiation, Budgets, HVAC, Hiring, Customer Satisfaction, Event Management, Operations Management, Engineering, Negotiation, P&L
Education
New York Institute of Technology-Old Westbury 1982 — 1987
Bachelor of Science (BS), Mechanical Engineering
InterContinental Hotels Group December 2005 - Present
Skills
Yield Management, Revenue Analysis, Hotel Management, Hotels, Operations Management, Hospitality Industry, Property Management..., Rooms Division, Front Office, Hotel Booking, Pre-opening, Hospitality, Micros, OnQ, Resorts, Opening Hotels, Revenue Forecasting, Guest Service Management, Hospitality Management, Leisure, Opera, Lodging, Tourism, Reservation
Education
Nicholls State University 2002 — 2003
MBA, Business
The University of Southern Mississippi 2000 — 2000
MS, Institutional Management - Hospitality
Northwestern State University 1995 — 1998
BS, Hospitality Management and Tourism
James L. Kacena, PLLC January 2005 - Present
James L. Kacena PLLC January 2005 - Present
InterContinental Hotels Group July 1981 - January 2005
Skills
Strategic Planning, Negotiation, Public Speaking, Real Estate Transactions, Corporate Law, Commercial Real Estate, Intellectual Property, Land Use Law, Real Estate Development
Education
The University of Memphis—Cecil C. Humphreys School of Law 1973 — 1976
Doctor of Law (JD), Law
Middle Tennessee State University 1969 — 1973
Bachelor of Science (BS), Political Science and Government
InterContinental Hotels Group January 2008 - Present
Marriott International May 2005 - January 2008
Arthur Shuster Inc May 1990 - May 2005
Education
University of Minnesota-Twin Cities 1987 — 1990
BS, Interior Design, Architecture, Business Administration
Minnesota State University, Mankato 1985 — 1987
Business Administration
St. Cloud State University 1983 — 1985
Business Administration, Computer Science
Monterey Plaza Hotel & Spa March 2015 - Present
Alvarado Street Brewery & Grill February 2014 - February 2015
InterContinental Hotels Group December 2012 - February 2014
InterContinental Hotels Group March 2010 - December 2012
Larkspur Hotels and Restaurants August 2007 - February 2009
Hyatt Regency Lake Tahoe March 2005 - April 2006
Hyatt Regency La Jolla March 2002 - March 2005
Quail Lodge Resort and Golf Club January 2001 - March 2002
Pebble Beach Company 1990 - 1993
Skills
Pre-opening, Banquets, Hotel Management, Restaurants, Hospitality Management, Resorts, Menu Development, Catering, Hospitality Industry, Food & Beverage, Micros, Tourism, Hotels, Restaurant Management, Fine Dining, Banquet Operations, Wine, Food, F&B Operations, Pre-opening experience, Open Table, Cocktails, Menu Costing, Hospitality, Customer Satisfaction, Revenue Analysis, Property Management..., Yield Management, Opening Hotels, Front Office, Convention Services, F&B Management, Rooms Division, Opera, Meeting Planning, Cuisine, Culinary Skills, Corporate Events, Leisure, Recipes, Event Management, MICROS
Education
Monterey Peninsula College 1990 — 1992
Hospitality
InterContinental Hotels Group October 2001 - July 2008
Education
Mississippi State University
Associate, Nursing
Film and Television Industry July 2014 - Present
Ivánffy-Uhler Gallery 1994 - Present
Freelance 2008 - 2014
Sotheby's 2000 - 2003
Southwest Art Galleries 1990 - 1994
California Wine Merchant 1985 - 1986
Fairmont Hotels & Resorts 1983 - 1985
InterContinental Hotels Group 1982 - 1983
Hyatt Regency 1981 - 1982
Sound Warehouse Classical Records Shop 1978 - 1979
Skills
Acting, Character Actor, Film Actor, Film, Feature Films, Independent Film, Short Films, Drama, Sitcom, Television, Web Series, Documentaries, Video, Music Videos, Voice Acting, Commercials, Theatre, Stage, Plays, Voice Over, Radio Drama, Magicians, Pianist, Performing Arts, Entertainment, Galleries, Contemporary Art, Visual Arts, Art, Fine Art, Art Exhibitions, Public Art, Modern Art, TV series, Fine Art Sales, Art Dealer, Gallerist, Arts Administrator, Yoga, Iyengar Yoga
Education
Studied Under, Worked with José M. Reinares, Head of Design - Raymond Loewy and Associates, New York 1977 — 1985
Drawing, Design, Art Appreciation and Art History (especially Post-Impressionism and Modernism)
Studied with Alfred Mouledous, Professor of Piano at the Meadows School of the Arts, SMU, Dallas, TX 1978 — 1981
Classical Piano Performance
Studied with Jonathan Woods, Harpsichordist and Recording Artist, Dallas, TX 1975 — 1978
Classical Piano Performance
Studied with James Weimer, Assistant Teacher Under Renée Longy at The Juilliard School, New York 1978 — 1981
Music Theory, Solfege, Aural Training, Sight Reading, Accompaniment, Score Reading, Composition
Mountain View College 1975 — 1976
Piano, Music History and Music Theory
Dean Learning Center of Dallas 1980 — 1981
Certificate of Accomplishment, Alphabetic Phonics Language Curriculum
Sunset High School, Dallas TX 1973 — 1975
Theatre/Theater, Diploma
Studied and Trained Under Robert (Bob) H. White, Renowned American Magician 1970 — 1975
Closeup Magic Performance
Palmetto Health July 2001 - Present
Palmetto Health January 2001 - Present
Mill Lake Inn (Senior Community) 2000 - 2001
Arc Management and Development 1998 - 2001
Federal Entitlements Resource 1998 - 2000
South Carolina Department of Mental Health 1995 - 1998
InterContinental Hotels Group 1990 - 1991
Skills
Staff Scheduling..., Nursing, Hospitals, Healthcare, Healthcare Management, Healthcare Information..., Patient Safety, EHR, Critical Care, Inpatient, Ambulatory, Physicians, BLS, Acute Care, PALS, Healthcare Industry, Home Care, Pediatrics, Clinical Research, Medical/Surgical, ICU, Healthcare Consulting, Physician Relations, ACLS
Education
Lander University 2011 — 2014
Bachelor of Science, Nursing (RN-BSN), Registered Nurse
Southern Wesleyan University 2005 — 2006
MS, Business Management
Midlands Technical College 1999 — 2001
ADN, Nursing
University of South Carolina-Columbia 1991 — 1995
BS, Biology / Pre-Med
InterContinental Hotels Group June 2009 - Present
Marriott International October 2003 - May 2009
Interstate Hotels & Resorts July 2001 - October 2003
B.F. Saul Hotel Company August 1997 - April 2000
Skills
Staff Supervision, Staff Training, Direct Sales, Customer Negotiations, Sales Management, New Business Development, Revenue Analysis, Hotels, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Resorts, Tourism, Food & Beverage, Yield Management, Pre-opening, Meeting Planning, Negotiation, Catering, Event Management, Budgets, Management, Travel Management, Leisure, Convention Services, Business Travel, Customer Satisfaction, Sales, Trade Shows, Front Office, Sales Operations
Education
Montgomery College
Business Administration, Business
Milwaukee Repertory Theater July 2015 - Present
InterContinental Hotels Group June 2010 - July 2015
Marcus Corp September 2004 - May 2010
J & L Electric September 2006 - September 2008
Camp Anokijg June 1997 - August 2003
Zenith Tech, Inc. May 2001 - August 2001
Skills
AutoCAD, Training, Civil Engineering, CAD, Engineering, Supervisory Skills, Sales, Green Building, Hospitality, Hotels, Customer Service, Microsoft Office, Food & Beverage, Concrete, Time Management, Hospitality Management, Hospitality Industry, Event Planning
Education
Milwaukee Area Technical College 2006 — 2008
Associate, Civil Engineering
University of Wisconsin-Parkside 2001 — 2004
2.5 yrs towards BA, Business Administration
InterContinental Hotels Group May 1993 - Present
InterContinental Hotels Group 2007 - 2011
InterContinental Hotels Group 2003 - 2007
InterContinental Hotels Group 2000 - 2003
InterContinental Hotels Group 1997 - 2000
InterContinental Hotels Group 1993 - 1997
Holiday Inn - Oak Hill 1991 - 1993
Holiday Inn - Beckley 1990 - 1991
Holiday Inn - Oak Hill 1988 - 1990
Skills
Hotels, Hotel Management, Hospitality, Hospitality Management, Front Office, Operations Management, Customer Service, Property Management..., Training, Curriculum Design, Curriculum Development, Business Process..., Sales Process, Organizational..., InDesign, FileMaker, Continuous Improvement
Education
Mountain State University
Bachelor of Science (BS), Organizational Leadership
Mountain State University
Associate of Arts (AA), Secondary Education and Teaching
Mountain State University
Associate of Science (AS), General Science
IHG September 2015 - Present
InterContinental Hotels Group December 2012 - August 2015
InterContinental Hotels Group June 2010 - November 2012
Crowne Plaza Baltimore July 2009 - June 2010
InterContinental Hotels Group February 2008 - June 2009
Skills
Sales, Hotels, Hospitality Management, Hospitality, Tourism, Marketing, Hospitality Industry, Revenue Analysis, Yield Management, Catering, Hotel Management, Sales Management, Event Management, Front Office, Contract Negotiation, Account Management, Business Travel
Education
University of Baltimore 2005 — 2008
Bachelors, Jurisprudence
Monroe Community College 1996 — 2001
Associates, Liberal Arts - American History Option
LPS OF USA July 2013 - Present
AAHOA March 2013 - Present
DSA Enterprises January 1990 - Present
Bank of Frankewing 2000 - 2011
InterContinental Hotels Group 1997 - 2011
Wyndham Hotel Group 2004 - 2010
Vantage Hospitality Group 2000 - 2010
Choice Hotels Int 1990 - 2009
Bhula LLC January 1990 - December 2000
Skills
Hospitality Management, Hotels, Hospitality, Food & Beverage, Hospitality Industry, Restaurants, Cost Control, Customer Service, Front Office, Income Statement, Leadership, P, Resorts, Revenue Analysis
Education
Middle Tennessee State University 1986 — 1990
bachelor, Accounting
Bloomberg Philanthropies February 2014 - Present
InterContinental Hotels Group April 2012 - August 2013
DoubleTree by Hilton Metropolitan Hotel August 2010 - April 2012
Metropolitan Transit Authority of Harris County September 2009 - August 2010
Metropolitan Transit Authority of Harris County June 2009 - August 2009
Union Square Ballroom October 2008 - May 2009
The Bradford Group May 2008 - August 2008
Mandain Oriental 2007 - 2007
Skills
Food & Beverage, Hospitality Industry, Restaurants, Hotel Management, Hotels, Hospitality, Event Management, Event Planning, Hospitality Management, Budgets, Social Media Marketing, Catering, Employee Relations, Banquets, Microsoft Excel
Education
New York University 2005 — 2009
BS, Hotel Management
Agilysys 2010 - Present
InterContinental Hotels Group 2006 - 2009
InterContinental Hotels Group 2003 - 2006
InterContinental Hotels Group 1999 - 2003
InterContinental Hotels Group 1997 - 1999
InterContinental Hotels Group 1991 - 1997
Pan American World Airways 1985 - 1991
Skills
SDLC, Business Analysis, Project Management, IT Management, PMP, Vendor Management, Hospitality, Property Management..., Process Improvement, Software Development, Quality Assurance, Team Leadership, IT Strategy, Software Project..., Change Management, Management, Integration
Education
Montclair State University 1981 — 1985
BS, computer science
Millennium & Copthorne Hotels March 2015 - Present
The Langham Chicago March 2013 - March 2015
Support Services Solutions Group, LLC November 2012 - March 2013
InterContinental Hotels Group October 2011 - November 2012
Hotel Sax Chicago August 2009 - October 2010
ARAMARK Healthcare February 2010 - August 2010
InterContinental Hotels Group January 2006 - September 2009
InterContinental Hotels Group October 2003 - January 2006
Crothall Services Group February 2002 - October 2003
Skills
Front Office, Hospitality, P&L, Budgeting, Guest Satisfaction, Pre-opening, Hotel Management, Guest Service, Hospitality Management, Hotels, Hospitality Industry, Scheduling, Employee Relations, Resorts, Team Building, Hiring, Revenue Management, Employee Engagement, Forecasting, Coaching, Inventory Management, Operations Management, Customer Satisfaction, Rooms Division, Payroll, Yield Management, Process Scheduler, Income Statement, Property Management..., Training, Budgets, Customer Service, Opening Hotels, Banquets, Revenue Analysis, MICROS
Education
Monroe Community College 1982 — 1983
InterContinental Hotels Group October 2013 - Present
Education
University of California, Riverside 2004 — 2008
Bachelor of Science, Business Administration
National University of Singapore
Marketing, Brand and Product Management, and Human Resources
InterContinental Hotels Group May 2013 - Present
Tan-Tar-A Resort August 1995 - December 2012
Education
Missouri State University
BS, Communication Management
AT&T March 2014 - February 2015
First Advantage October 2013 - January 2014
InterContinental Hotels Group November 2012 - July 2013
LDP STUDIOS December 2011 - June 2012
Centers for Disease Control and Prevention November 2011 - December 2011
Atlanta Public Schools August 2011 - November 2011
Deloitte / CDC July 2011 - August 2011
OXOSSI March 2010 - April 2011
UNITED WAY of METROPOLITAN ATLANTA March 2010 - April 2010
Fulton County Schools October 2005 - October 2009
Skills
UI/UX Design, Interaction Design, Graphic Design, Flash, CSS, Dreamweaver, CMS, HTML, Adobe Fireworks, Photoshop, Web Development, JavaScript, Web Analytics, Website Development, XML, Google Analytics, DHTML, Multimedia, SEO, Web Project Management
Education
Morehouse College
Bachelor of Arts (BA), Business Administration / Marketing
Hilton Anatole December 2010 - March 2014
Las Colinas Country Club January 2006 - April 2010
INTERCONTINENTAL HOTELS GROUP January 2001 - January 2006
The Harvey Hotel DFW Airport January 2000 - January 2006
Hyatt Regency DFW Airport January 1999 - January 2000
Hyatt Regency Dallas January 1996 - January 1999
Hyatt Regency Dallas January 1994 - January 1996
Marriott Bayfront January 1992 - January 1994
Hilton at Walt Disney World January 1990 - January 1992
Skills
Budgets, Food & Beverage, Banquets, Time Management, Financial Analysis, Menu Development, Revenue Analysis, Hospitality, Hospitality Management, Hotels, Facilities Management, Hospitality Industry, Catering, Restaurants, Food, Cooking
Education
Webber College, Babson Park, Florida 1987 — 1990
Bachelor of Science, Hotel Restaurant Management
Niagara University
Kelly & Associates Insurance Group April 2012 - Present
Micros Systems April 2011 - April 2012
InterContinental Hotels Group October 2008 - August 2011
Tanaco Inc. November 2009 - February 2011
Comcast July 2007 - April 2008
Skills
Troubleshooting, Windows Server, C++, Programming, Customer Support
Education
Morgan State University 2002 — 2010
BS, Computer Science
MuleSoft Inc June 2013 - Present
Perficient, Inc. October 2010 - June 2013
BizILab, Inc. February 2007 - September 2010
The Northern Trust October 2008 - March 2010
InterContinental Hotels Group February 2007 - October 2007
BEA Systems March 1997 - January 2007
Skills
Integration, SOA, Strategy, CRM, Solution Architecture, Oracle, Weblogic, Architecture, Databases, Middleware, Portals, Enterprise Architecture, EAI, ESB, Java Enterprise Edition, WebLogic
Education
New York Institute of Technology
Masters, Computer Science
Destination Hotels & Resorts April 2013 - Present
Wyndham Worldwide August 2012 - February 2013
InterContinental Hotels Group May 2010 - July 2012
InterContinental Hotels Group January 2008 - May 2010
InterContinental Hotels Group March 2007 - January 2008
Skills
Meeting Planning, Event Planning, Event Management, Contract Negotiation, Negotiation, Catering, Sales Management, Customer Service, Supervising, Sales, Hotels, Hospitality, Hospitality Management, Hospitality Industry, Tourism
Education
North Carolina Central University 1994 — 1998
Bachelor of Science (B.S.), Human Sciences
Lowe's Home Improvement March 2013 - Present
Independent Contractor January 2011 - March 2013
Macy's East March 2007 - March 2010
InterContinental Hotels Group October 2000 - April 2004
Montauk Yacht Club September 1999 - October 2000
Wyndham Hotel Group April 1997 - August 1999
Education
Middlesex County College 1995 — 1996
Associate in Applied Science Degree, January 1997, Hotel, Restaurant, and Institution Management
Cox Communications 2013 - 2015
InterContinental Hotels Group 2008 - 2013
InterContinental Hotels Group 2000 - 2008
Computer Consulting Services Corporation 1998 - 2000
Skills
Java Enterprise Edition, JDBC, Hibernate 3.1, Spring, Maven, Ant, ActiveMQ, Subversion, Git, PL/SQL, Web Services, SOA, Jenkins, SDLC, Agile Methodologies, XML, Hibernate, Java, SOAP, CXF, Artifactory, JMeter, VisualVM, EasyMock, Weblogic, EJB, JUnit, JMS, Software Development, Scrum, Oracle
Education
University of Florida
Master of Science (M.S.), Computer and Information Sciences
Motilal Nehru National Institute Of Technology
Bachelor of Engineering Honors, Computer Science
Hyatt Hotels Corporation January 2007 - Present
InterContinental Hotels Group June 2006 - December 2006
Education
Modern School 1995 — 2003
HS, Economics
InterContinental Hotels Group September 2011 - Present
International JFK Airport Hotel June 2010 - September 2011
DoubleTree by Hilton Vista Hospitality, Amaya Hospitality November 2007 - August 2009
Radisson Martinique on Broadway February 2006 - November 2007
Helmsley Park Lane Hotel June 2003 - February 2006
The Royalton An Ian Schrager Property July 1999 - October 2001
The Roosevelt Hotel April 1997 - August 1999
Skills
Hospitality Management, Hospitality, Yield Management, OnQ, Guest Service Management, Holidex, Saflok, Protobase, Guest Recovery, Synxis, Rate Management
Education
City university of New York- York College
Bachelor's degree, Computer Science
NYU
York College, Management Information Systems, General
Triumph Hotels NYC September 2014 - Present
InterContinental Hotels Group July 2007 - July 2014
Hotel Stanford June 2006 - October 2006
The Shilla Hotels & Resorts (The Leading Hotels of the World) January 2000 - January 2003
LG Securities America, Inc. January 1998 - January 2000
Skills
Revenue Analysis, Micros, Property Management..., Hotel Management, Hotels, Hospitality Management, Hospitality Industry, Resorts, Accounting, Rooms Division, Front Office, Opera, Yield Management, Pre-opening experience, InterContinental Hotel...
Education
New York University
Bachelor's degree, Hotel/Motel Administration/Management
New York University
Master's degree, TESOL
Starbucks 2012 - Present
Dish Network November 2011 - July 2012
Intuit June 2008 - September 2010
InterContinental Hotels Group July 2005 - September 2008
EB Games February 2003 - July 2005
Bagel Bakery Llc April 2001 - February 2003
Skills
Retail Management, Hospitality Management, Software Development, Software Engineering, Software Quality..., Department Budgeting, Budget Reconciliation, Human Resources, Loss Prevention, Customer Service, Customer Service..., Customer Service..., Merchandising, Visual Merchandising, Marketing, Product Development, Java, JavaScript, C++, Microsoft Office
Education
University of California, San Diego 2005 — 2011
BS, Computer Science
Monterey Peninsula College 2002 — 2005
Associate of Arts (AA), Business Administration and Management, General
InterContinental Hotels Group Former host parent and volunteerAFS Intercultural Programs1981 - Present
Staybridge Suites February 1992 - June 2010
Skills
Accounts Receivable, Hotel Management, Management, Hotels, Payroll, Event Planning, Hospitality, Customer Service, Food & Beverage, Hospitality Management, Resorts, Revenue Analysis, Tourism
Education
Southwest Missouri State University
Bachelor of Science (B.S.), Business Administration
U.S. Bank June 2012 - Present
U.S. Bank April 2007 - June 2012
Elavon, Inc October 2004 - April 2007
InterContinental Hotels Group October 1999 - October 2004
Xerox January 1995 - September 1998
Deliotte & Touch, LP January 1992 - January 1995
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation
Education
St. John Fisher College 1990 — 1992
Bachelor of Science (B.S.), Accounting
Monroe Community College 1988 — 1990
Associate of Arts and Sciences (AAS), Accounting