InterContinental Hotels Group
Industry: Company
DescriptionInterContinental Hotels Group plc, informally InterContinental Hotels or IHG, is a British multinational hospitality company headquartered in Denham, Buckinghamshire, England. IHG has about 800,000 guest rooms and 5,000 hotels across nearly 100 countries. Customer service: 020 3349 9179 Headquarters: Denham CEO: Keith Barr Subsidiaries: Holiday Inn, InterContinental, Holiday Inn Express,
InterContinental Hotels Group List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at InterContinental Hotels Group. You can filter them based on skills, years of employment, job, education, department, and prior employment.
InterContinental Hotels Group Salaries. You can even request information on how much does InterContinental Hotels Group pay if you want to. Learn about salaries, pros and cons of working for InterContinental Hotels Group directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
4,294 InterContinental Hotels Group employees in database. Find out everything there's to know about InterContinental Hotels Group employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
InterContinental Hotels Group Employees
InterContinental Hotels Group February 2012 - Present
InterContinental Hotels Group December 1996 - May 2012
InterContinental Hotels Group December 2001 - October 2002
InterContinental Hotels Group February 1998 - December 2001
Equifax Healthcare EDI/ National Data Corporation June 1996 - December 1996
Skills
PeopleSoft, Project Management, ERP, SDLC, HRIS, Business Analysis, Management, Integration, Databases, PMP, Enterprise Architecture, Requirements Analysis, CRM, Requirements Gathering, Business Process, Vendor Management, IT Strategy, IT Management, Project Portfolio..., Software Project...
Education
Southern Polytechnic State University
BS, Computer Science
Southern New Hampshire University May 2014 - Present
InterContinental Hotels Group March 2013 - December 2013
Alsalameh Center January 2010 - February 2013
Commercial Bank of Syria September 2012 - November 2012
Skills
Microsoft Office, SharePoint, SPSS, Data Analysis, Database Design, Information Resources..., Change Management, Business Communications, Organizational Behavior, Project Management, Business Research, Systems Analysis, System Design, System Testing, Knowledge Management, E-business, information system..., Business Intelligence, HTML, Windows, Analysis, Databases, Networking, MIS, Oracle, Visio, Business Analysis, Requirements Analysis, System Administration, Project Planning, Team Leadership, Operating Systems, MS Project, SQL, Teamwork, Business Information, Software Project..., Web Development, IT Management, Troubleshooting, Team Management, Access, Software Development, Software Documentation, UML
Education
Southern New Hampshire University 2014 — 2015
Master of Business Administration (M.B.A.), Operation Management
Arab International University (AIU) 2007 — 2013
Bachelor, Business Administration
CompuCom June 2014 - Present
CID Resources, Inc. March 2015 - Present
Boy Scouts of America January 2015 - March 2015
Carrington Coleman August 2014 - January 2015
Texas Health Resources June 2012 - June 2014
Dallas County Medical Center 2012 - May 2014
MSD November 2011 - April 2012
UT Southwestern Medical Center at Dallas May 2011 - August 2011
InterContinental Hotels Group 2009 - 2011
Skills
Medical Coding, Medical Devices, Software Implementation, Business Analysis, Healthcare Information..., Spanish, French, Engineering, Software Development, Analytics, Organizational..., Stem Cell Research, Leadership, Analysis, Clinical Research, PowerPoint, Social Networking, Management, Networking, Research, Public Speaking, Customer Service, Social Media, Microsoft Excel, Microsoft Word, Sales, Troubleshooting
Education
Southern Methodist University 2011 — 2014
Bachelor's Degree, Computer Science Engineering
InterContinental Hotels Group March 2009 - Present
Mary Kay Inc. November 2004 - Present
InterContinental Hotels Group June 2004 - March 2009
InterContinental Hotels Group March 2000 - June 2004
InterContinental Hotels Group August 1999 - May 2000
InterContinental Hotels Group August 1999 - February 2000
InterContinental Hotels Group March 1997 - August 1999
InterContinental Hotels Group March 1997 - August 1999
Roper Hospital August 1996 - March 1997
Skills
Employee Benefits, Human Resources, Benefits Administration, PeopleSoft, HRIS, Deferred Compensation, Employee Relations, Payroll, ADP Payroll, Vendor Management, HR Policies, Organizational..., Leadership Development
Education
South Carolina State University 1989 — 1993
Bachelor of Science, Business Management
Layton High School, Layton, Utah 1986 — 1989
InterContinental Hotels Group 2008 - 2014
InterContinental Hotels Group 2004 - 2008
InterContinental Hotels Group 2002 - 2004
Navisite 1999 - 2002
Accenture 1997 - 1999
Electronic Data Systems 1988 - 1997
Skills
Business Analysis, Business Process, Vendor Management, IT Strategy, PeopleSoft, CRM, Leadership, Business Intelligence, Integration, Change Management, Program Management, Outsourcing, Financial Services, Process Improvement, Professional Services, SaaS, ERP, HR Solutions, Analytics, Business Process..., Account Management, Project Portfolio..., EPM, Shared Services, Global Delivery, IT Management, Call Centers, Enterprise Content..., Finance, Enterprise Software, Forecasting, Budgets, Oracle HR, ITIL, IT Operations, IT Service Management, IT Solutions, Offshoring, Financial Applications, Records Management, Information Technology
Education
Spring Hill College
Bachelor of Science (BS), Computer Management
Click Rain, Inc March 2011 - Present
Hunting Connections, LLC. January 2001 - Present
South Dakota Air National Guard 1993 - Present
Lawrence & Schiller September 2007 - March 2011
InterContinental Hotels Group January 2005 - April 2006
Philip Morris July 1998 - January 2001
Skills
Email Marketing, Social Media Marketing, Project Management, SEO, Social Media, PPC, Marketing, Online Advertising, Social Networking, Creative Direction, Strategic Partnerships, Digital Marketing, Mobile Marketing, Mobile Devices, Market Planning, SEM, project, Strategy, Web Marketing, Management, Google Analytics, Advertising, Digital Strategy, Google Adwords, Online Marketing
Education
South Dakota State University 1994 — 1998
BS, Business Economics
Koch Business Solutions (KBS) August 2013 - Present
First Data Corporation September 2012 - August 2013
InterContinental Hotels Group December 2011 - August 2012
AT&T Mobility February 2011 - November 2011
Before And After Fitness Center January 2008 - January 2011
Alcatel-Lucent January 2002 - December 2007
Alcatel-Lucent June 1999 - January 2002
Various Titles Below January 1991 - June 1999
Skills
Vendor Management, Enterprise Architecture, Waterfall, Telecommunications, Cross-functional Team..., IT Management, Release Management, Cloud Computing, Outsourcing, Visio, Product Management, Requirements Gathering, Scrum, Business Intelligence, Agile Project Management, Project/Program..., Data Center, PMO, Process Improvement
Education
University of Phoenix 1990 — 1991
Master, MBA
Southern University and Agricultural and Mechanical College at Baton Rouge 1980 — 1983
BS, Computer Science
EY February 2015 - May 2015
KPMG China July 2014 - August 2014
All Star Wireless June 2013 - August 2013
InterContinental Hotels Group March 2012 - May 2012
Skills
Accounting, Financial Reporting, Research, Financial Analysis, Strategic Planning, Teamwork, Customer Service, QuickBooks, RQ4, Microsoft Excel, PowerPoint, Payroll, Microsoft Word, Microsoft Office, Bookkeeping
Education
Southern Methodist University - Cox School of Business 2015 — 2016
MSA, Accounting
Southern Methodist University 2011 — 2015
Bachelor of Business Administration (BBA), Accounting
Pearl Events Austin February 2014 - Present
W Hotels October 2012 - February 2014
Marriott Austin Downtown November 2011 - October 2012
InterContinental Hotels Group September 2010 - November 2011
Mansion at Judges' Hill May 2009 - October 2010
Destination Hotels and Resorts February 2007 - May 2009
Skills
Hotels, Banquets, Food & Beverage, Catering, Menu Development, Hospitality Industry, Hospitality Management, Hotel Management, Resorts, Micros, Front Office, Hospitality, Meeting Planning, Tourism, Fine Dining, Convention Services, Customer Satisfaction, Event Management, Pre-opening, Property Management..., Revenue Analysis, Sales, Trade Shows
Education
St. Louis Community College
Halstead Property October 2014 - Present
Lucie Foundation September 2013 - Present
Citi Habitats May 2014 - October 2014
OLIVIA MERCHANT MGMT January 2014 - April 2014
gloATL 2012 - January 2014
GRASSROOT CREATIVE, LLC May 2006 - January 2014
Jack Morton Worldwide November 2012 - December 2013
Atlanta Contemporary Arts Center January 2013 - September 2013
WOODRUFF ARTS CENTER August 2008 - December 2012
InterContinental Hotels Group March 2011 - April 2011
Skills
Event Management, Event Planning, Nonprofits, Social Networking, Fundraising, Proposal Writing, Volunteer Management, Blogging, Social Media, Budgets, Public Relations, Management, Non-profits, Facebook, Editing, Grant Writing, Entertainment, Public Speaking, Leadership, Press Releases, Community Outreach, Program Development, Performing Arts, Community Development, Social Media Marketing, Publicity, Creative..., Arts Administration, Real Estate, Real Estate Transactions, Sales
Education
Spelman College 1987 — 1991
B.A., Psychology
Spelman College 1987 — 1991
BA, Psychology
Partnerships With Industry September 2013 - Present
Crowne Plaza San Diego November 2006 - September 2013
Westmont Hospitality Group 2005 - 2006
Interstate Hotels & Resorts 2003 - 2005
Pacifica Host Hotels 2002 - 2003
InterContinental Hotels Group 2001 - 2002
Wyndham Hotel Group 1997 - 2001
Radisson 1993 - 1996
Skills
CA Work Comp., Safety Management..., Talent Developer, Hospitality Service..., Bilingual-English/Spanis..., Hotel Properties 180 -..., Strategic Human..., Benefits Design, Annual Planning, Department Budgeting, Executive Management, Hotels, Human Resources, Training, Hospitality, Management, Front Office, Hospitality Industry, Restaurants, Leadership, Customer Service, Hiring, Hotel Management, Resorts, Talent Management, Revenue Analysis, Timesaver, Yield Management, Banquets, Hospitality Management, Food & Beverage, Opera, Employee Benefits, Employee Relations, 401k, Employee Engagement, Opening Hotels, OnQ, Employee Recognition, Budgets, Hotel Booking, Personnel Management
Education
Southwestern College 1990 — 1992
Associate's degree, Dean List
CULINAIRE September 2014 - Present
ClubCorp October 2012 - September 2014
Culinaire 2006 - 2011
Interstate Hotels & Resorts 2006 - 2006
Interstate Hotels & Resorts 2004 - 2006
InterContinental Hotels Group 2001 - 2003
Bristol Hotels and Resorts 1998 - 2001
Skills
Hospitality Management, Menu Development, Food & Beverage, Hospitality Industry, Forecasting, Leadership, Banquets, Catering, Revenue Analysis, Pre-opening, Resorts, Hospitality, MICROS
Education
Seton Hall University
Grand Circle Corporation March 2015 - Present
InterContinental Hotels Group May 2013 - November 2014
De Vere Group October 2011 - June 2012
Uniworld Boutique River Cruise Collection 2008 - 2012
Skills
Customer Service, Tourism, Event Management, Microsoft Office, Social Media, Hospitality, Hotels, Marketing Strategy, Microsoft Excel, Event Planning, Strategic Planning, Management, Marketing, Public Relations, Sales, Marketing Communications, Travel Management, New Business Development, Microsoft Word, Negotiation
Education
University of Applied Sciences Salzburg 2012 — 2014
Master of Arts (MA), Innovation and Management in Tourism
Southampton Solent University 2009 — 2012
Bachelor of Arts (BA), International Business Management
Hotel Academy, Nitra, Slovakia 2003 — 2008
Leaving examination certificate, Hospitality, excellent results
DoubleTree by Hilton December 2013 - Present
Hilton Worldwide June 2012 - December 2013
Jai Bright Hotels 2011 - 2012
Eurest 2010 - 2012
LABORERS International of North America 2009 - 2010
InterContinental Hotels Group 2003 - 2008
United States Marine Corps 1994 - 1998
Education
Southern Illinois University, Edwardsville 1998 — 2002
Speech Communication and Rhetoric/Philosophy
InterContinental Hotels Group January 2014 - Present
InterContinental Hotels Group (IHG®) May 2012 - Present
IHG ANA Hotels Group Japan July 2010 - May 2012
InterContinental Hotels Group September 2008 - June 2010
InterContinental Hotels Group September 2006 - September 2006
InterContinental Hotels Group (IHG®) October 2002 - September 2006
CSA Solutions January 2002 - October 2002
Bass Hotels and Resorts October 1996 - September 1999
Bass Hotels & Resorts May 1992 - August 1996
Holiday Inn SeaTac April 1989 - September 1992
Skills
Leadership, Communication, Innovative Problem..., Strategic Account...
Education
Shorter College
Business Administration, Had a 3.5 avg while attending Shorter
Starwood Hotels & Resorts May 2014 - Present
Starwood Hotels & Resorts Worldwide, Inc. February 2010 - May 2014
Four Points by Sheraton Denver SE November 2008 - February 2010
Davidson Hotel Company August 2004 - October 2008
InterContinental Hotels Group January 1999 - January 2004
Skills
Hospitality, Customer Service, Sales, Leadership, Hotels, Forecasting, Catering, Marketing Strategy, Budgets, Marketing, Revenue Analysis, Hospitality Industry, Hotel Management, Hospitality Management, Resorts, Yield Management, Convention Services, Tourism, Food & Beverage
Education
Southwest Minnesota State University 1986 — 1990
BS, Hotel/Motel & Restaurant
West Fargo High School 1982 — 1986
KSL Channel 5 December 2010 - June 2015
SnugZ USA March 2008 - November 2010
Intercontinental Hotels Group April 2007 - March 2008
Express October 2006 - April 2007
Millcreek Broadcasting June 2006 - October 2006
Burger King Corporation July 2002 - April 2006
Urban Planet May 2003 - August 2004
Skills
Social Media Marketing, Advertising, Social Media, Sales, Digital Media, Social Networking, Marketing, Customer Service, Public Relations, Online Marketing
Education
Southern Utah University 2002 — 2006
Bachelor of Arts (B.A.), Advertising and Broadcasting
James E. Taylor High School, Houston, Texas 1999 — 2002
Sophomore - Senior
Cedar City High School, Cedar City, UT 1998 — 1999
Freshman
Providence Hospitality Partner March 2015 - Present
Provenance Hotels October 2013 - Present
Columbia Hospitality July 2013 - September 2013
InterContinental Hotels Group August 2009 - January 2013
Oregon Public House October 2009 - September 2012
Choice Hotels International June 2008 - July 2009
Enterprise Commercial Trucks December 2007 - June 2008
Enterprise Rent-A-Car May 2007 - December 2007
Skills
Hotels, Hospitality Industry, Hotel Management, Resorts, Hospitality Management, Sales, Marketing, Outside Sales, Marketing Management, Direct Marketing, Sales Management, Business Travel, Travel Management, Tourism, Hospitality, Yield Management, Churches, Management, Selling, Missions
Education
Southern Adventist University 2001 — 2005
Bachelor of Arts (BA), Theology/Theological Studies
Shenandoah Valley Academy 1999 — 2001
ICBC (Asia) June 2014 - July 2014
CQubed 2014 - 2014
All-Star Wireless August 2013 - August 2013
SMU Cox School of Business--MBA Business Leadership Center June 2013 - June 2013
InterContinental Hotels Group July 2012 - August 2012
Skills
Entrepreneurship, Strategic Planning, Intelligence Analysis, social engineering, Politics, Business, Leadership, Social Networking, Public Speaking, PowerPoint
Education
Southern Methodist University 2011 — 2015
BS in Economics; BA in Political Science
InterContinental Hotels Group June 2011 - Present
Marriott International March 2010 - June 2011
Education
Southern Wesleyan University
Business/Human Services
Integrative Inquiry LLC August 2015 - Present
The Opportunity Alliance September 2013 - August 2015
The Community Hope through Education Empowerment Training and Action (CHEETA) Project January 2010 - October 2013
Learning Space Foundation December 2011 - January 2012
UNESCO September 2010 - January 2011
InterContinental Hotels Group 2008 - 2009
US Committee for Refugees and Immigrants 2007 - 2008
Skills
intermediate French, basic Arabic, Community Outreach, Curriculum Development, International Education, Youth Engagement, Social Justice, Peace Education, Teaching, Arabic, Conflict Resolution, Training, Higher Education, Research, Grant Writing, Program Management, Public Speaking, Program Development, Curriculum Design
Education
Teachers College of Columbia University 2009 — 2011
MA, International Educational Development, Peace Education
Skidmore College 2003 — 2007
BA, International Affairs, Middle Eastern Studies, High Honors
Holiday Inn Riverwalk February 2014 - Present
InterContinental Hotels Group May 2013 - February 2014
Interstate Hotels & Resorts October 2012 - May 2013
Crowne Plaza Houston West - Energy Corridor July 2011 - August 2012
Holiday Inn Select August 2009 - July 2011
Holiday Inn March 2002 - August 2009
Blue Moon Cafe January 1999 - January 2003
Skills
Microsoft Office, Hospitality, Payroll, Revenue Forecasting, Property Management..., Food, Micros, Rooms Division, Hospitality Management, Front Office, Revenue Analysis, Hospitality Industry, Hotel Management, ADP Payroll, Department Budgeting, PeopleSoft, Restaurant Management, Operations Management, Opera, Labor Management, Accounting, Accounts Payable, Accounts Receivable, IT Audit, Hotels, OnQ, Pre-opening, Yield Management, Account Management, Controllers, Reservation, Billing Process, Restaurants
Education
St Philip's College 2001 — 2001
Radiologist
Blessed Sacrament Academy
Arrow Hospitality Management LLC October 2013 - Present
Hersha Hospitality February 2003 - July 2009
InterContinental Hotels Group January 1994 - August 2001
Skills
Money Management, Hospitality, Personal Finance, Customer Service, Debt Management, Strategic Planning, Retirement Savings, Microsoft Office, Hotels, Social Media, Revenue Analysis, Budgets, Hotel Management, Yield Management, Food & Beverage, Investment Strategies, Financial Education, Hospitality Industry, Hotel Booking, Hospitality Management, Tourism, Sales, Sales Management, Customer Satisfaction, Pre-opening, Restaurants, OnQ, Forecasting, Marketing Strategy, Income Statement, Management, Training, Event Management, P&L, Resorts, Hiring, Trade Shows, Concierge Services, Catering, Leadership, Team Building, Front Office, Leisure
Education
St. Mary's University
B.A., Economics
InterContinental Hotels Group May 2013 - Present
UNC Charlotte September 2011 - May 2013
Edelman June 2012 - August 2012
InterContinental Hotels Group September 2010 - August 2011
Skills
Event Management, Public Relations, Event Planning, Customer Service, PowerPoint, Retail, CRM, Microsoft Word, Hospitality, Management, Sales, Clerical Skills, Sales Management, Word, Month End, Brand Management, Microsoft Office, Training, Marketing, Leadership
Education
University of North Carolina at Charlotte 2011 — 2013
Master of Business Administration, Marketing
Spelman College 2004 — 2008
Bachelor of Arts, Economics
InterContinental Hotels Group July 2011 - Present
Hyatt Regency October 2009 - May 2011
Hyatt Regency January 2008 - October 2009
Hyatt Regency DFW October 2006 - January 2008
Hyatt Regency DFW December 2005 - October 2006
Skills
Guest Satisfaction, Forecasting, Hospitality Management, Hotel Management, Management, Hospitality Industry, Leadership, Front Office, Customer Service, Customer Satisfaction, Banquets, Resorts, Revenue Analysis, Restaurants, Yield Management, Performance Management, Hotels, Rooms Division, Hospitality, Pre-opening, Budgets, Property Management..., Microsoft Excel, Training, Micros, Coaching
Education
Les Roches 2004 — 2006
MBA, Hospitality Marketing
Spelman College 1998 — 2002
BA, Sociology
Sodexo January 2015 - Present
Sodexo March 2010 - January 2015
InterContinental Hotels Group 2008 - 2010
Skills
Facilities Management, Facilities Operations, Food Service, Catering, Operations Management, Contract Management, Customer Service, Building Maintenance, Budgets, Team Building, Contract Negotiation, Menu Development, Microsoft Office, Culinary Skills, Food & Beverage, Hospitality, Hospitality Management, Human Resources, Food Service Operations, ServSafe, People Management
Education
Moneague College
Bachelor of Applied Science (B.A.Sc.), Hospitality Administration/Management
Southern New Hampshire University
Master of Arts (MA), Organizational Leadership &Human Resources
International House Hotel July 2014 - Present
International House Hotel July 2014 - Present
Hyatt Regency December 2013 - July 2014
French Quarter Hotel Group September 2013 - December 2013
InterContinental Hotels Group November 2012 - September 2013
Hotel Monteleone May 2011 - October 2012
Omni Hotels August 2010 - May 2011
Park View Guest House January 2010 - March 2011
Loews Hotels August 2009 - August 2010
Skills
Hospitality Management, Hospitality Industry, Hotels, Hotel Management, Training, Hospitality, Customer Satisfaction, Front Office, Hands-on Training, Opera, Employee Relations, Job Coaching, Interviewing Skills, Guest Service Management, New Hire Orientations, Crew Scheduling, Customer Service, Travel Management, Tourism, Holidex, Employee Engagement, Rooms Division, Revenue Analysis, Micros, Resorts, Hotel Booking, Yield Management, Food & Beverage, Concierge Services, OnQ, Convention Services, MICROS
Education
Spring Hill College 2008 — 2009
Secondary Education/History
Delta Air Lines August 2011 - Present
TCS January 2005 - Present
United Airlines January 2007 - August 2011
InterContinental Hotels Group August 2005 - December 2006
Singapore Airlines January 2005 - August 2005
Skills
Airlines, Requirements Analysis, TPF, Business Analysis, Software Project..., SDLC, Project Management, Software Development, Business Intelligence, Requirements Gathering, IT Service Management, Testing, Mainframe, Vendor Management, Agile Methodologies, Unix, ETL, IBM Mainframe, SOA, Data Warehousing, Agile Project Management, ITIL, Scrum, XML, User Acceptance Testing, Enterprise Architecture, Oracle, DB2, PL/SQL, Quality Center, Web Services, PMP, Java Enterprise Edition, Business Requirements
Education
Shanmugha Arts, Science, Technology and Research Academy 2000 — 2004
B.E, Computer Science
St.Joseph's College Hr.Sec.School 1994 — 2000
Higher Secondary, Maths, Physics, Chemistry and Biology
Dish Network September 2015 - Present
AT&T February 2011 - September 2015
AT&T March 2010 - January 2011
InterContinental Hotels Group June 1998 - June 2009
Continental Power Exchange March 1997 - June 1998
Lynk Systems November 1996 - February 1997
Oliver & Company, Inc. January 1980 - October 1996
Education
Lanier Technical College 2009 — 2010
Certificate, Cisco Network Professional
Southern Polytechnic State University 1992 — 1996
BSEET, Electrical Engineering Technology
CEO Agency April 2014 - September 2014
Long Island Civic Engagement Table September 2013 - December 2013
Shanghai YinFa Hotel September 2011 - May 2012
InterContinental Hotels Group September 2008 - July 2009
Skills
Human Resources, Administrative..., Employee Relations, Time Management, Recruiting, Teamwork, Microsoft Office, Customer Service, PowerPoint, Microsoft Excel, Microsoft Word
Education
Stony Brook University 2012 — 2013
Master of Science (MS), Human Resources Management/Personnel Administration, General
Shanghai University 2008 — 2012
Bachelor of Business Administration (BBA), Business Administration and Management, General
Vail Resorts October 2012 - Present
InterContinental Hotels Group October 2012 - Present
PT Billing Solution December 2011 - June 2012
woolery enterprises 2009 - 2012
WOMENS HEALTHCARE ASSOCIATES January 2007 - December 2010
Skills
Microsoft Excel, Human Resources, Sales, Microsoft Office, Creative Writing, Marketing Strategy, Product Marketing, Innovation, Employment Law, Employee Relations, Product Demonstration, join.me meetings, Customer Service, Customer Support, Technical Support, SAP, Market Planning, Facebook, Market Research, Social Media Marketing, Hospitality, Inventory Management, Property Management...
Education
Widener University 2009 — 2011
BS, Management & HR
Shippensburg University of Pennsylvania 2007 — 2009
human resource management, Business, Management, Marketing, and Related Support Services
Concord Hospitality Enterprises February 2001 - February 2006
Hilton Worldwide November 1999 - February 2001
Boykin Management Company October 1998 - November 1999
InterContinental Hotels Group March 1997 - October 1998
InterContinental Hotels Group February 1996 - March 1997
InterContinental Hotels Group September 1994 - October 1996
Skills
Hotels, Hospitality Management, Hospitality, Hospitality Industry, Hotel Management, Food & Beverage, Resorts, Revenue Analysis, Tourism, Restaurants, Time Management, Catering, Menu Development
Education
Slippery Rock University of Pennsylvania 1990 — 1994
Bachelor of Applied Science (BASc), Commercial Resort Recreation Management
Marysville High School 1986 — 1990
Diploma
Lamps and Other Stars January 2014 - Present
UMass Medical School Conference Center July 1999 - July 2013
Worcester Country Club, Meadville Country Club 1988 - 1999
InterContinental Hotels Group 1986 - 1988
InterContinental Hotels Group August 1985 - May 1986
InterContinental Hotels Group January 1985 - August 1985
Skills
Event Planning, Event Management, Public Speaking, Public Relations, Budgets, Marketing, New Business Development, Customer Service, Conferences, Non-profits, Volunteer Management, Editing, Leadership Development, Leadership, Strategic Planning, Project Management, Teaching, Microsoft Office, Microsoft Excel, Sales, Club Management, Culinary Arts, Hotel Management, Food and Beverage...
Education
Cornell School of Hotel Administration, Master of Professional Studies 1982 — 1984
Masters, Food & Beverage Service
Smith College 1978 — 1984
B.A.
Hathaway Brown
RBC Wealth Management September 2014 - Present
RBC Wealth Management April 2011 - September 2014
RBC Wealth Management August 2008 - July 2011
RBC Wealth Management August 2007 - August 2008
RBC Wealth Management August 2006 - August 2007
Paychex Inc. May 2005 - September 2006
InterContinental Hotels Group June 2004 - May 2005
Skills
Customer Service, Leadership, Microsoft Office, Microsoft Excel, Payroll, Microsoft Word, Team Building, Project Management, Outlook, PowerPoint, Human Resources, Time Management, Management, Performance Management, Training
Education
St. Cloud State University 2001 — 2005
BS, Interpersonal Communications
InterContinental Hotels Group 2010 - Present
InterContinental Hotels Group August 2009 - April 2010
InterContinental Hotels Group May 2001 - August 2009
Skills
Forecasting, Customer Service, Budgets, Coaching, Revenue Analysis, Team Leadership, Genesys, Workforce Management, Aspect, Microsoft Excel, Avaya, Data Analysis, SAS, Analysis, Teamwork, Call Centers, Customer Satisfaction, Leadership, Customer Experience, Employee Training, Process Improvement, Team Building, Team Management
Education
University of Utah 1999 — 2001
Mathematics
Snow College 1996 — 1998
Associate of Science (AS), General Studies
Club Quarters August 2012 - Present
InterContinental Montelucia Resort & Spa 2011 - 2012
KSL Montelucia Resort & Spa February 2011 - August 2011
InterContinental Hotels Group February 2011 - June 2011
Women's Center August 2010 - December 2010
RYDGES Lakeside Hotel September 2009 - June 2010
Southern Illinois University's Hospitality and Tourism Association September 2008 - September 2009
Bar and Restaurant Convention March 2009 - March 2009
Focuscope, Inc. June 2005 - August 2007
Skills
Unified Communications, People-oriented, Project Planning, Customer Service, Banquets, Hotels, Food & Beverage, Event Planning, Restaurants, Hospitality, Coaching, Hospitality Management, Performance Management, Team Leadership, Operations Management, Team Building, Hotel Management, Rooms Division
Education
Southern Illinois University 2005 — 2010
Bachelor, Agriculture Sciences; Hospitality and Tourism Administration; Marketing
Southern Illinois University, Carbondale 2005 — 2010
Bachlors, Tourism Management, Marketing
InterContinental Hotels Group July 2011 - Present
Extended Stay Hotels October 2008 - July 2011
First Savers Bank October 2003 - October 2008
SouthTrust Bank June 2000 - 2003
Skills
Management, Business Planning, Revenue Analysis, Hotels, Finance, Data Analysis, Pricing, Property Management..., Forecasting, Sales Management, Hospitality Industry, Hospitality Management, Hospitality, Yield Management, Training, Accounts Payable, Accounts Receivable, Analysis, Banking, Budgets, Business Process, Customer Service, Financial Analysis, Front Office, Internal Audit, Inventory Management, Microsoft Excel, Outlook, Portfolio Management, Sales, Selling, Team Building, Internal Controls, Income Statement, Hotel Management, P
Education
Southern Wesleyan University
MBA, Business Administration
InterContinental Hotels Group (IHG®) Responsible for leading the field support organization dedicated to improving the performance of ~3100 IHG franchise properties in the US & CanadaVice President Operations - West RegionIHGJune 2014 - Present
IHG November 2009 - June 2014
InterContinental Hotels Group April 2007 - October 2009
IHG June 2002 - March 2007
Red Lion Hotels 1997 - 2002
Red Lion Hotels and Inns 1997 - 2002
Marriott International 1985 - 1997
Marriott Hotels & Resorts 1985 - 1997
Aruba Marriott Resort & Stellaris Casino 1994 - 1996
Skills
Hotels, Revenue Analysis, Marketing, Hotel Management, Hospitality Management, Hospitality Industry, Yield Management, Hospitality, Pre-opening, Resorts, Food & Beverage, Front Office
Education
Seton Hall University 1976 — 1980
Interactive WebPros, LLC June 2009 - Present
Hotel RevPros May 2008 - Present
Adam's Mark Hotels January 1999 - May 2008
Revenue Resources June 1997 - January 1999
Homestead Villages - CRS Project - consultant 1997 - 1998
InterContinental Hotels Group 1980 - May 1997
Skills
Business Analysis, Revenue Analysis, Distribution Strategies, E-commerce, Employee Training, Hospitality, Hotels, Marketing Strategy, Management, Strategy, Social Media, Hotel Booking, Catering, Sales Management, Online Travel, Marketing, Hospitality Industry, B2B, Business Strategy, Forecasting, Customer Satisfaction, Budgets, Strategic Planning, CRM, Market Planning, Pricing, Team Leadership, Operations Management, Business Development, Marketing Communications, Hotel Management, Management Consulting, Market Research, Front Office, Business Planning, Team Building, Customer Service, Hospitality Management, Yield Management, Leadership, Event Management, Tourism, Resorts, Income Statement, Competitive Analysis, Leisure, Online Marketing, Online Advertising
Education
St. Louis Community College 2010 — 2012
Graphic Communications - New Media
Southern New Hampshire University 1974 — 1979
BS, Marketing
V V N Global Enterprises, Inc. January 2007 - Present
Forte Hotels and Le Meridien Hotels January 1988 - January 2006
InterContinental Hotels Group 1973 - 1986
Skills
Meeting Planning, Hotels, Hospitality Industry, Resorts, Revenue Analysis, Event Management, Food & Beverage, Leadership, Hospitality, Hotel Management, Sales Management, Luxury, Pre-opening, Leisure, Front Office, Yield Management, Hospitality Management, Tourism, Contract Negotiation, Event Planning, Tour Operators, Customer Satisfaction, Food, Budgets, Sales, Incentives, Incentive Travel, Catering, Trade Shows, Skills & Expertise, Corporate Events, Leisure Travel, Travel Management, Business Travel, Restaurants, Destination Marketing
Education
Southern Illinois University, Carbondale
Cars.com July 2015 - Present
Tripp Lite May 2014 - June 2015
Tripp Lite January 2012 - March 2014
InterContinental Hotels Group September 2010 - December 2011
The Walt Disney Company June 2009 - June 2010
Skills
Training, Cash Handling Experience, Salesforce.com, Technical Support, Customer Service, Time Management, Networking Products, IT Solutions, Pre-sales, Leadership, Customer Satisfaction, Business Development, Sales, Sales Management, PowerPoint
Education
Southern Illinois University, Carbondale 2004 — 2009
Bachelor of Arts (B.A.), Psychology
Florida Luxury Realty October 2014 - Present
Twin Disc September 2013 - September 2014
Specialty Glass Inc. April 2012 - September 2013
InterContinental Hotels Group February 2003 - March 2011
IAP Worldwide Services 2011 - 2011
Skills
Active Learning, Critical Thinking, Team Coordination, Research, Internet, Team Building, Leadership, Time Management, Real Estate, Marketing Strategy, Quality Assurance
Education
University of Tampa 2005 — 2009
Bachelor of Arts, Sociology/ Government Affairs
St. Petersburg College 2002 — 2005
Associate of Arts, Communications
Puget Sound Regional Council September 2009 - Present
W Hotels September 2003 - August 2005
W Hotels February 2001 - September 2003
InterContinental Hotels Group 1991 - 1998
Skills
Policy Analysis, Public Policy, Community Outreach, Policy, Nonprofits, Grants, Research, Local Government, Economic Development, Access, Event Planning, Legislative Relations, Community Development, Fundraising, Volunteer Management
Education
Seattle Central Community College 2012 — 2012
Certificate, Grantwriting, n/a
University of Illinois at Chicago 1989 — 1992
History of Art & Architecture
MessageGears March 2014 - Present
InterContinental Hotels Group August 2013 - March 2014
InterContinental Hotels Group August 2011 - August 2013
Georgia Tech Research Institute May 2010 - August 2011
Premiere Global Services May 2008 - May 2010
Applied Systems Intelligence March 2006 - April 2008
Skills
Java, C++, Web Services, GWT, MVC, JMS, Maven, Git, Spring, Struts, CAMEL, SQL, C#, Linux, Software Development, Agile Methodologies, Software Design, Distributed Systems
Education
University of West Georgia 2003 — 2005
M.S., Computer Science
Southern Polytechnic State University 1999 — 2003
B.S., Computer Science
Hill+Knowlton Strategies February 2015 - Present
Periscope August 2014 - February 2015
InterContinental Hotels Group September 2012 - August 2014
InField Marketing Group April 2012 - September 2012
Armstrong Partnership May 2010 - April 2012
STRUT INC February 2008 - April 2012
Vanave Photography January 2008 - July 2008
Vancouver Fashion Week September 2005 - April 2008
TRANSCONTINENTAL MEDIA November 2007 - March 2008
MADE BY HUMANS May 2007 - October 2007
Skills
Event Planning, Sponsorship, Marketing Communications, Event Management, Public Relations, Advertising, Marketing, Media Relations, Fashion, Marketing Strategy, Copywriting, Fundraising, Relationship Marketing, Strategy, Entertainment, Social Networking, Social Media, Social Media Marketing, Management, Competitive Analysis, Sales, Strategic Planning, Trade Shows, Integrated Marketing, Brand Development, Digital Marketing, Online Advertising, Brand Management, Direct Marketing, Online Marketing, Budgets, Email Marketing, Photography, Creative Direction, Digital Strategy, Video Production
Education
The University of British Columbia 2002 — 2006
BA, English Literature and Technical Theatre2002
ART INSTITUTE OF VANCOUVER
Fashion Management
Arlington Middle School
Bishop Strachan School
Cedarvale Community School
FOCAL POINT SCHOOL OF PHOTOGRAPHY
Simon Fraser University
Spelman College August 2013 - Present
InterContinental Hotels Group (IHG®) June 2015 - August 2015
Nestle Diversity Leadership Symposium 2015 - 2015
CNN June 2014 - August 2014
Spelman College 2012 - 2014
InterContinental Hotels Group June 2013 - August 2013
Reading, Phonics, Math, and More June 2010 - May 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, Web Design, Troubleshooting, Networking
Education
Spelman College 2012 — 2016
Economics
Chamblee Charter High School 2008 — 2012
High School Diploma
IHG - InterContinental Hotels Group October 2014 - Present
InterContinental Hotels Group June 2013 - September 2014
InterContinental Hotels Group October 2012 - June 2013
InterContinental Hotels Group November 2007 - October 2012
InterContinental Hotels Group November 2005 - November 2007
Skills
Accounts Payable, Account Reconciliation, PeopleSoft, Forecasting, General Ledger, Accounting, Accounts Receivable, Microsoft Office, Invoicing, Auditing, Management, Variance Analysis, Sales, Accruals, Budgets, Financial Statements, Human Resources, Analysis, Managerial Finance, Cash Flow, Financial Analysis, Training, Revenue Analysis, Balance, Financial Reporting, Payroll, P&L, Finance
Education
Institute for Professionals in Taxation 2013 — 2013
Certificate of Completion, 2013 Sales Tax School 1
Shorter College 2011 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Time Warner Cable Business Class April 2014 - Present
Petrosys Solutions Inc, dba PSI Technology September 2011 - March 2014
Stadium People 2012 - 2013
InterContinental Hotels Group February 2011 - May 2011
Real Estate January 2004 - February 2011
Sun Microsystems May 1999 - January 2004
Motorola Semiconductor January 1993 - November 1998
Motorola Semiconductor November 1991 - January 1993
Texas Instruments May 1989 - October 1991
Skills
Account Management, Product Marketing, Storage Solutions, Solution Selling, SaaS, Enterprise Software, Cloud Computing, Salesforce.com, Global Business..., Tourism, Marketing, Strategic Planning, Marketing Communications, Customer Service, Problem Solving, Interpersonal..., Collaboration, Conference Coordination, Channel Partners, Managing Distribution..., Helping Clients Succeed, Conflict Resolution, Marketing Research, Concierge Services, Consultative Sales..., Training, Customer Engagement, Servers, Tape Libraries, Event Management, Customer Experience, Customer Satisfaction, Forecasting, Telecommunications, Direct Sales, Networking, Sales, Consultative Selling
Education
St. Edward's University
MBA, International Business
West Virginia University Institute of Technology
BS, Electrical Engineering
Seven Hills Foundation November 2014 - Present
InterContinental Hotels Group April 2013 - May 2014
Bora Bora September 2012 - April 2013
Skills
Customer Service, Communication, Psychology, Qualitative Research, Fashion, Reading, Military Experience, Bilingual, Non-profit Volunteer, Music, Experienced Sales...
Education
Universidad de Puerto Rico 2010 — 2014
Psychology, Social Sciences
Southern New Hampshire University
Master of Business Administration (M.B.A.), Project Management
Condado Vanderbilt Hotel April 2015 - Present
InterContinental Hotels Group 2012 - April 2015
San Juan Marriott 2011 - 2012
The Ritz Carlton Hotel, Spa & Casino May 2004 - December 2008
PRCB Group 2002 - 2004
Skills
Microsoft Excel, Customer Service, Microsoft Office, Customer Satisfaction, Account Management, Microsoft Word, Hospitality, PowerPoint, Budgets, Event Planning, Hotels, Event Management, Sales
Education
Southern Connecticut State University
English/Linguistics
InterContinental Hotels Group (IHG®) March 2013 - Present
InterContinental Hotels Group January 2012 - March 2013
IHG March 2003 - February 2012
Six Continents Hotels October 1998 - February 2003
Bass Hotels and Resorts May 1997 - October 1998
Bass Hotels and Resorts March 1996 - April 1997
Holiday Inn Worldwide August 1993 - February 1996
Holiday Inn Worldwide February 1992 - July 1993
Boyd Gaming September 1990 - January 1992
Craigendarroch Hotel and Country Club April 1988 - September 1988
Skills
Project Management, Organic Search, Revenue Analysis, Yield Management, Hotels, Hotel Management, Hospitality Industry, Hospitality Management, Hospitality, Hotel Booking, Tourism, Budgets, Market Planning, Catering, Pricing Strategy, E-commerce, Restaurants, Property Management..., Online Travel, Guest Service Management, Customer Service, Pricing, Fine Dining, Rooms Division, Meeting Planning
Education
UCLA Anderson School of Management 1999 — 2000
Entrepreneurial Studies
University of Nevada-Las Vegas 1989 — 1991
Bachelor of Science, Hospitality Management
Southern Alberta Institute of Technology 1987 — 1989
Hotel and Restaurant Administration
American Red Cross DFW June 2015 - Present
Interstate Hotels & Resorts August 2014 - May 2015
Omni Hotels March 2011 - April 2014
Empower Software Solutions March 2009 - January 2011
Sage Software March 2006 - March 2009
Interstate Hotels & Resorts February 2004 - March 2006
InterContinental Hotels Group 1996 - 2003
Skills
Sales, Hotels, Event Management, Marketing, Management, Contract Negotiation, Hospitality, Hospitality Management, CRM, New Business Development, Sales Operations, Trade Shows, Food & Beverage, Training, Selling, Negotiation, Tourism, Team Building, Human Resources, Budgets, Business Travel, Hospitality Industry, Hospitality Service, Food Industry
Education
Southeastern Oklahoma State University 1993 — 1996
Music Education
Straitsys August 2013 - Present
Ingersoll Consulting Inc August 2012 - August 2013
Life Cycle Engineering December 2011 - August 2012
HP Enterprise Services December 2010 - December 2011
TAC Secured Inc July 2008 - October 2010
Technisource April 2008 - July 2008
InterContinental Hotels Group November 2006 - February 2008
Skills
Troubleshooting, Testing, Computer Hardware, XP, Hardware, Visual Basic, C++, Networking, Visual Studio, Quality Assurance, Test Planning, IT Service Management, Microsoft Office, Technical Support, Operating Systems, Software Documentation, Process Improvement, Requirements Analysis, TCP/IP, Computer Security, Software Quality..., Integration, SharePoint, Security, Visio, Network Security, Software Development, Windows Server, Linux, Servers, Databases
Education
Southern Illinois University, Edwardsville 2001 — 2006
Bachelors of Science in Computer Science, Computer Science, Mathematics
Island Hospitality Management November 2013 - Present
Red Lion Hotels 2012 - 2013
InterContinental Hotels Group 2011 - 2012
Hilton Garden Inn 2009 - 2011
Skills
Hospitality, Hotels, Hospitality Management, Catering, Event Management, Corporate Events, Menu Development, Restaurants, Yield Management, Meeting Planning, Front Office, Hospitality Industry, Trade Shows, Restaurant Management, Food & Beverage
Education
Seattle Central College
Culinary
Woodinville High School
InterContinental Hotels Group July 2013 - Present
Springhill Suites by Marriott Baton Rouge North Airport August 2012 - July 2013
Hilton St. Charles March 2011 - August 2012
Holiday Inn 2008 - 2011
Hotel Monteleone 2007 - 2008
Boomtown Casino Bossier City 2005 - 2007
Hampton Inn 2000 - 2005
Skills
Hotels, Hospitality Industry, Revenue Analysis, Hospitality, Hospitality Management, OnQ, Front Office, Hotel Management, Yield Management, Food & Beverage, Resorts, Rooms Division, Property Management..., Customer Service, Hotel Booking, Sales, Micros, Tourism, Lodging, Banquets, MICROS, Public Speaking, Problem Solving, Event Management, Social Networking, Contract Management, Leadership Development, Marketing Communications, Corporate Sales..., Contract Negotiation, Corporate Social..., Event Production
Education
Southern University at New Orleans 1992 — 1996
Accounting, Accounting
Academy of the Holy Angels 1987 — 1991
High School Diploma, College Prep
John A. Shaw Elementary
InterContinental Hotels Group May 2012 - Present
Primedia Inc June 2010 - May 2012
RTTS April 2007 - June 2010
Skills
Android Development, Android SDK, iOS development, Scrum, Agile Methodologies, Test Automation
Education
Southern Polytechnic State University 2009 — 2012
MSWE, Computer Software Engineering
Virginia Polytechnic Institute and State University 1994 — 1998
Bachelor of Arts (B.A.), Communication, General
AutoTrader.com June 2013 - Present
InterContinental Hotels Group June 2010 - May 2013
Decision Support Technology December 2008 - May 2010
Mars, Incorporated October 2006 - December 2008
The Vanguard Group June 1999 - October 2006
Industrial Systems Associates, Inc. June 1998 - June 1999
United States Marine Corps Reserves November 1990 - October 1998
DecisionOne October 1997 - June 1998
Skills
Essbase, Business Intelligence, SQL, Hyperion Planning, Unix, Perl, Business Intelligence..., Databases, ETL, PL/SQL, Java, VBA, Data Warehousing, MDX, Business Performance..., Hyperion EPM, Perl Automation, Enterprise Performance..., Essbase BSO, Essbase ASO, Essbase calc scripts, Essbase Java API, Scala, Play Framework, JavaScript, Linux, Shell Scripting, EPMA, Calculation Manager, T-SQL, T-SQL Stored Procedures, EPM, Requirements Analysis, SDLC, Hyperion Enterprise, Integration, Business Analysis, Crystal Reports
Education
Temple University - Fox School of Business and Management 1997 — 1997
MBA, Finance
University of South Alabama 1995 — 1996
MBA graduate courses
Southern Federal University (former Rostov State University) 1994 — 1995
Russian Language and Literature
University of South Alabama 1991 — 1995
BA, Russian Language and Literature
CPM Property Management Services, LLC October 2014 - Present
Gorman & Company, Inc May 2009 - October 2014
Columbia St. Mary's January 2000 - May 2009
InterContinental Hotels Group August 2005 - January 2009
Skills
Communication, Organization, Highly detail oriented, Broadcast Journalism, Radio Broadcasting, Journalism, Driven By Results, Management, Event Management, Sales Management, Customer Service, Customer Satisfaction, Microsoft Office, Microsoft Excel, OneSite, Timberline Accounting, Budget Process, Operating Budgets, Healthcare, Medical Records, EHR, Disability Insurance, Food Service, Food & Beverage, Alcoholic Beverages, Catering, Property Management, Variance Reports, Section 42, Fair Housing, Yardi, Apartments, Sales, Time Management, Social Media, Budgets, Marketing, Real Estate, Event Planning, Team Building
Education
University of Wisconsin-Milwaukee 2005 — 2008
Bachelor's degree, Communication and Media Studies
Scottsdale Community College 2002 — 2004
Bachelor's degree, Journalism
Westdale Construction Co. Ltd. November 2014 - Present
CBRE April 2014 - November 2014
InterContinental Hotels Group January 2011 - March 2014
Waterside Inn January 2006 - January 2011
Skills
Engineering, Project Management, Testing, Project Planning, Product Development, Multi Tasking, Communication, Agile Methodologies, Customer Service, Facilities Management, MS Project, Budgets, HVAC, Maintenance, Maintenance Management, Process Scheduler, Team Building, Hospitality, Event Management, Restaurants, Training, Hospitality Management, Hotels, Time Management
Education
Seneca College of Applied Arts and Technology 2014 — 2016
BES 1&2, Currently Enrolled
Sheridan College 2008 — 2009
electrical pre-apprenticeship
Port Credit Secondary School 2002 — 2006
High School, High School/Secondary Diplomas and Certificates
Booking.com (USA) Inc. - Priceline.com Inc. October 2014 - Present
Booking.com (USA) Inc. - Priceline.com Inc. June 2013 - October 2014
Booking.com (USA) Inc. - Priceline.com Inc. October 2012 - June 2013
Priceline.com Inc. - Booking.com B.V. January 2012 - October 2012
Priceline.com Inc. - Booking.com B.V. July 2011 - January 2012
Crestline Hotels & Resorts January 2010 - July 2011
Crestline Hotels & Resorts September 2007 - January 2010
InterContinental Hotels Group December 2006 - September 2007
Skills
Hospitality Management, Revenue Analysis, Hospitality Industry, Yield Management
Education
University of Houston 2003 — 2007
Bachelor of Science (B.S.), Conrad N. Hilton College, Hospitality Management
University of Houston 2003 — 2007
Wine and Spirits Management Institute, Commercial Beverage Management
St. Edward's University 2001 — 2002
Business Administration and Management, General
The American School in London, England (ASL) 1995 — 2001
The International School of Stavanger, Norway (ISS) 1992 — 1995
InterContinental Hotels Group November 2012 - Present
InterContinental Hotels Group January 2012 - November 2012
InterContinental Hotels Group October 2011 - December 2011
Innovative Travel Acquisitions, Inc. August 2005 - December 2007
Skills
Management, Hospitality, Resource Management, Platform Development, Communication Skills, Leadership, Operations Management, Production Managment, Team Leadership, Customer Satisfaction, Hotels, Hotel Management, B2B, Training, Hospitality Industry, Platform Management, Communication, Customer Service
Education
Southern Union State Community College
Business Administration and Management, General
Northwestern Mutual October 2009 - Present
InterContinental Hotels Group November 2009 - April 2011
The Bon Ton Stores Inc. June 2009 - December 2009
Skills
Customer Service, Strategic Financial..., Fixed Annuities, Insurance, Life Insurance, Financial Analysis, Finance, Investments, Employee Benefits, Microsoft Excel, Retirement, Risk Management, Retirement Planning, Disability Insurance, Financial Services
Education
Seneca College of Applied Arts and Technology
IBM Systems October 2012 - Present
Consultant July 2012 - October 2012
Inforonics Global Services June 2011 - July 2012
Inforonics August 1999 - August 2011
Oracle May 1998 - June 1999
InterContinental Hotels Group May 1997 - May 1998
AT&T January 1995 - May 1997
Digital Equipment Corporation April 1984 - January 1995
American International Group August 1983 - April 1984
Greico October 1980 - August 1983
Education
Southern New Hampshire University 1983 — 1985
MBA, MIS/Decision Support
Miami University 1975 — 1979
Bachelor of Science (BS), Accounting
Connecting Conceptual Constructs November 2012 - Present
Ollie Steele Burden Manor October 2011 - August 2012
Jefferson Manor August 2011 - December 2011
Louisiana CNI, LLC September 2010 - December 2010
Walmart April 2009 - September 2010
Popeyes Louisiana Kitchen October 2005 - December 2006
InterContinental Hotels Group February 2004 - November 2004
Skills
Customer service, Typist, Mental Health Care, Management, Customer Satisfaction, Time Management, Retail, Inventory Management, Sales, Merchandising, Teamwork, Leadership, Microsoft Word, PowerPoint, Event Planning, Training, Microsoft Office, Microsoft Excel, Recruiting, Customer Service, Data Entry
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2012 — 2014
Master of Arts (M.A.), Criminal Justice/Police Science
Southern University and Agricultural and Mechanical College at Baton Rouge 2007 — 2010
Bachelors of Science, Psychology
AT&T July 2015 - Present
3DResumes.net July 2011 - Present
Roswell United Methodist Church October 2010 - Present
Evil Bunny Consulting, LLC. September 2010 - Present
Bunny Slippers Are Evil Transition Management April 2010 - Present
AT&T April 2015 - July 2015
Kaiser Permanente August 2014 - February 2015
InterContinental Hotels Group August 2011 - July 2014
Atlanta Employer Committee - Georgia Department of Labor January 2011 - June 2012
Kaiser Permanente March 2009 - May 2010
Skills
Data Analysis, Public Speaking, Motivational Speaking, Microsoft Excel, Executive Management, Analytics, Access, Insurance, Microsoft Office, Cognos, SQL, Contract Management, Balanced Scorecard, Process Improvement, Forecasting, Financial Modeling, Management, Strategic Planning, Leadership, Analysis, Budgets, Management Consulting, Outlook, Business Process..., Team Building, Time Management, Training, Sales, Program Management, Organizational..., Employee Benefits, Interviews, Coaching, Social Media, Teamwork, Software Documentation, PowerPoint, Marketing, Strategy, Project Planning, Finance, Leadership Development, Team Leadership, Sales Management, Accounting, Consulting
Education
University of New Haven 1990 — 1993
MBA, Finance
Southern Connecticut State University 1985 — 1988
BS, Accounting
Newburgh Free Academy 1980 — 1984
High School Diploma, Finance, General
COMMUNITY SERVICE
InterContinental Hotels Group November 2012 - Present
InterContinental Hotels Group March 2011 - November 2012
InterContinental Hotels Group March 2010 - March 2011
TSYS Loyalty May 2009 - March 2010
CheckFree Investment Services October 2005 - February 2009
CheckFree Investment Services March 1999 - October 2005
Fundtech July 1998 - March 1999
Skills
Product Management, Product Design, Business Analysis, Business Strategy, Mobile Internet, Mobile Technology, Mobile Marketing, Mobile Design, E-commerce, Product Marketing, Marketing, Management, Product Development, Scrum, Agile Methodologies, Competitive Analysis, Cross-functional Team..., Integration, Strategic Partnerships, Business Intelligence, SaaS, Pre-sales, Analytics, Vendor Management, Software Development, Strategy, Mobile Devices, CRM, Mobile Applications, Enterprise Software
Education
Southern Illinois University, Carbondale 1995 — 1998
Bachelor of Science (BS), Automotive Engineering Technology/Technician
George Walton Comprehensive High School 1991 — 1994
Garrison Suites May 2013 - Present
SpringHill Suites by Marriott September 2012 - May 2013
Colwen Management February 2010 - September 2012
InterContinental Hotels Group January 2008 - February 2010
InterContinental Hotels Group April 2007 - December 2007
Homewood Suites by Hilton Portsmouth, NH July 2006 - April 2007
Skills
Forecasting, Hospitality Industry, Hotels, Front Office, Marketing, Hotel Management, Sales, Revenue Analysis, Event Planning, Opening Hotels, Resorts, Food & Beverage, Tourism, Hospitality Management, Account Management, Time Management, Yield Management, Pre-opening, Hospitality, Rooms Division, Event Management, Trade Shows, Sales Management, Direct Sales, OnQ, Banquets, Marketing Strategy, Customer Service, Operations Management, Catering, Customer Satisfaction
Education
Siena College 2002 — 2006
B.S., Marketing/Management
MIT August 2010 - Present
Fair Trade USA 2008 - 2010
McCall Staffing 2008 - 2008
InterContinental Hotels Group 2006 - 2007
Hilton Boston Back Bay 2005 - 2006
CISPES 2004 - 2005
Newton Community Service Center 2003 - 2005
Skills
Press Releases, Management, Customer Service, Microsoft Excel, Community Outreach, Outlook, Project Management, Proposal Writing
Education
St. Lawrence University 1999 — 2003
B.A., Sociology, Global Studies
The Westin Memphis Beale Street February 2015 - Present
TMI Hospitality August 2011 - February 2015
Interstate Hotels & Resorts December 2012 - April 2014
Pyramid Hotel Group January 2013 - February 2013
Columbia Sussex Corporation May 2012 - January 2013
ARAMARK October 2010 - August 2011
InterContinental Hotels Group May 2011 - July 2011
Skills
Opera, FOSSE, Customer Service, Microsoft Word, Microsoft Excel, Food, Front Office, Banquets, Catering, Property Management..., Customer Satisfaction, Hotels
Education
The University of Memphis 2014 — 2016
Bachelor's degree, Business Administration and Management, General, junior
Southwest Tennessee Community College 2012 — 2014
Business Management
University of Mississippi 2010 — 2011
none, Engineering Technology, General
Orlando Economic Development Commission October 2010 - Present
Hispanic Chamber of Commerce of Metro Orlando 2010 - Present
MACF 2010 - Present
Orlando Economic Development Commission May 2002 - October 2010
Epik Communications October 2000 - November 2001
Corporate Express 1999 - 2000
Westgate Resorts 1998 - 1999
InterContinental Hotels Group 1993 - 1997
Skills
Computer: MS Office,..., Spanish, Database Admin, Non-profits, Leadership, Training, Economic Development, New Business Development, Marketing Strategy, Project Management, MS Project, Business Development, Nonprofits, Management, Project Planning, Marketing, Budgets, Business Planning, Fundraising, Government, Public Speaking, PowerPoint, Formation, Entrepreneurship, Strategy, Public Relations, Advertising
Education
International Economic Development Council 2011 — 2011
Credit Analysis
International Economic Development Council 2011 — 2011
Business Retention and Expansion
Orange County Public Library 2011 — 2011
Microsoft Access 2007
Orange County Public Library 2011 — 2011
Adobe Photoshop CS5
Orange County Public Library 2011 — 2011
Ganntt Charts for Project Management
The International Import-Export Institute 2004 — 2005
Certificate, Importing-Exporting Environment
The International Import-Export Institute 2004 — 2005
Certificate, Documentation for the Global Village
Seminole State College of Florida 2004 — 2004
Certificate, Japanese I & II
University of South Florida 2003 — 2003
Certificate, Basic Economic Development (BEDC)
Valencia College 2002 — 2002
Certificate, Oracle 8i Database Administration
InterContinental Hotels Group May 2014 - Present
AFS Technologies, Inc. February 2008 - May 2014
Foodbuy, LLC, Alpharetta, Georgia March 2000 - January 2008
Skills
Process Improvement, Visio, Management, Troubleshooting, Public Speaking, Budgets, Microsoft SQL Server, Food Service, Procurement, Windows, PowerPoint, Project Management, Access, Cross-functional Team..., SDLC, Team Building, Account Management, Requirements Analysis, Microsoft Excel, Purchasing, Coaching, Contract Management, Supply Chain, Strategic Planning, Integration, SharePoint, Customer Service, Business Analysis, Microsoft Word, Microsoft Office, Analysis, Data Analysis, Team Leadership, Forecasting, Software Documentation, Vendor Management, Business Intelligence, Training, Change Management, Leadership, CRM, Business Process..., Program Management, Quality Assurance, Project Planning
Education
Six Sygma Green Belt Certification
Green Belt
St. Petersburg College
Shorter College
Business Administration
New Horizons Computer Learning Center
InterContinental Hotels Group April 2013 - Present
InterContinental Hotels Group March 2011 - March 2013
InterContinental Hotels Group June 2009 - February 2011
InterContinental Hotels Group October 2003 - May 2009
Passkey 2000 - 2002
Hilton May 2000 - November 2000
Fairmont Hotels and Resorts May 1999 - May 2000
Omni Hotels May 1996 - April 1999
Skills
Revenue Analysis, Yield Management, Hotels, Hospitality, Hotel Management, Hospitality Industry, Hospitality Management, Front Office, Revenue Forecasting, Resorts, Property Management..., Food & Beverage, Hotel Booking, Online Travel, Rooms Division, Pre-opening, OnQ, Opening Hotels, Opera, Leisure, Guest Service Management, Lodging, Convention Services, Micros, Pre-opening experience, Reservation, Hotel Administration, MICROS, Reservations
Education
Simmons College - Simmons School of Management 2002 — 2003
MBA
University of Massachusetts, Amherst 1984 — 1988
BS
HashiCorp July 2015 - Present
The Weather Channel August 2012 - July 2015
InterContinental Hotels Group February 2010 - August 2012
InterContinental Hotels Group January 2008 - February 2010
SDW Group April 2005 - February 2008
InterContinental Hotels Group January 2007 - January 2008
InterContinental Hotels Group January 2003 - January 2007
Education
Southern Polytechnic State University
BS, Information Technology
Midas Hospitality, LLC September 2015 - Present
American Hotel Register Company May 2014 - August 2015
Ramada Plaza Downtown July 2012 - May 2014
Specialized Hotel Solutions/gosocial421 February 2012 - December 2013
Choice Hotels International June 2008 - December 2011
LandAmerica Commonwealth Land Title January 2006 - June 2008
St Charles City Council 2001 - 2007
InterContinental Hotels Group January 1999 - January 2006
Skills
Sales Management, Team Building, Marketing, Strategic Planning, Customer Service, Real Estate, Event Planning, Negotiation, Social Media, Public Speaking, Account Management, Coaching, Contract Negotiation, Budget, Training, Marketing Strategy, Budgets, Municipal Management, Hospitality, Leadership, Social Media Marketing, Sales, Management, Customer Satisfaction, Retail, Business Development, Business Strategy, Business Planning, Hotels, Start-ups, New Business Development, Time Management, Selling, Event Management, Public Relations, Online Marketing, Direct Sales, Social Networking, Entrepreneurship, Trade Shows, Marketing Communications, CRM, Sales Operations, Strategy, Advertising, Recruiting, Strategic Partnerships, Fundraising, B2B, Market Planning
Education
University of Missouri-Columbia 1984 — 1987
Bachelor of Arts (B.A.), Political Science and Government
St. Louis Community College 1983 — 1984
Associate's degree, Respiratory Care Therapy/Therapist
CrowdClap, LLC August 2014 - Present
8D September 2013 - Present
InterContinental Hotels Group April 2007 - July 2014
Price Waterhouse Cooper Management Consultants January 2007 - April 2007
Microland Limited March 2005 - March 2006
Skills
E-commerce, Product Management, Revenue Analysis, Competitive Analysis, Online Marketing, Marketing Strategy, Account Management, Product Marketing, Analytics, Web Analytics, CRM, Marketing Management, Business Strategy, User Experience, SEM, Digital Marketing, Online Advertising, Prototype, Digital Strategy, Mobile Marketing, Strategy, Mobile Devices, 3D Printing, Management, 3D Rendering, Product Design, Brand Development, Business Analysis, 3D Modeling, Business Development
Education
T A Pai Management Institute 2003 — 2005
Master of Business Administration (M.B.A.), Marketing and Systems
Sikkim Manipal University of Health, Medical and Technological Sciences 1998 — 2002
Bachelor's Degree, Electrical, Electronics and Communications Engineering
redGizmo Creative Communications June 2007 - Present
U.S. Global Investors January 2006 - June 2007
U.S. Global Investors October 2004 - January 2006
White Lodging Services 2002 - 2004
InterContinental Hotels Group 1999 - 2002
Austin Independent School District August 1998 - May 1999
United Independent School District August 1996 - May 1998
Skills
Email Marketing, Advertising, Web Analytics, SEM, Content Management, Spanish, Marketing Communications, Public Relations, Social Media, Marketing, Relationship Management
Education
St. Edward's University 1991 — 1995
BA in International Studies
Texas A&M International University 1996 — 1997
Post Graduate Teaching Degree
InterContinental Hotels Group February 2012 - Present
InterContinental Hotels Group April 2011 - February 2012
InterContinental Hotels Group September 2009 - April 2011
InterContinental Hotels Group June 2007 - September 2009
AutoTrader.com September 2006 - May 2007
Millennium Marketing & PR January 2003 - December 2005
Ford Motor Company September 2000 - December 2002
Skills
Marketing Communications, Marketing Strategy, Marketing, Integrated Marketing, Hotels, Brand Management, Competitive Analysis, Communications Planning, Communications Programs, Strategic Communications, Social Media Marketing, Project Planning, Hospitality, Sponsorship, Project Management, Public Relations, B2B Marketing, Event Planning, E-commerce, Email Marketing, Direct Marketing, Event Management, Brand Development, Brand Awareness, Corporate Communications, Strategy, Digital Marketing, Online Marketing, Online Advertising, Marketing Management, Relationship Marketing, Market Planning, Trade Shows, Media Planning, Advertising, Digital Strategy, Corporate Events
Education
Syracuse University - Martin J. Whitman School of Management 1998 — 2000
MBA, Marketing Management
Spelman College 1991 — 1995
Bachelor of Arts, Political Science
InterContinental Hotels Group May 2014 - Present
Leader Enterprises February 2013 - May 2014
Leader Enterprises June 2011 - February 2013
Partners + Napier February 2007 - June 2011
Bigelow Advertising March 2004 - February 2007
The Wine Report 2002 - 2003
Skills
Advertising, Direct Mail, Integrated Marketing, Management, Resource Management, Digital Marketing, Recruiting
Education
Sewanee-The University of the South 1999 — 2003
InterContinental Hotels Group January 2013 - Present
Hilton Worldwide January 2012 - January 2013
Hilton Worldwide February 2011 - April 2012
Hilton Worldwide August 2010 - July 2011
Hilton Worldwide February 2008 - October 2009
Skills
Customer Service, Hospitality, Forecasting, Data Analysis, Revenue Analysis
Education
Southwestern University 2003 — 2007
BA, Communications, Business, Kinesiology
InterContinental Hotels Group July 2013 - Present
K Partners Hospitality Group November 2010 - June 2013
InterContinental Hotels Group September 2007 - January 2009
InterContinental Hotels Group July 1989 - August 2007
Skills
Hotels, Revenue Analysis, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Meeting Planning, Food & Beverage, Front Office, Yield Management, Tourism, Resorts, Sales Management, Budgets
Education
St. Mary's University 1986 — 1989
BA Communications, Marketing
Kellogg & Partners 2002 - Present
Cottages and Gardens Publications 2002 - Present
thejewelleryeditor.com February 2014 - Present
The Epoch Times 2011 - Present
JWT/DeBeers 2000 - 2002
Chopard 1999 - 2000
LaForce + Stevens 1996 - 1999
Evins Communications 1995 - 1995
Manning Selvage and Lee 1990 - 1995
InterContinental Hotels Group September 1985 - December 1988
Skills
Public Relations, Magazines, Publications, Corporate Branding, Strategic Partnerships, Corporate Communications, Marketing, Branding Consultancy, Marketing Communications, Sponsorship, Feature Articles, Branding & Identity, Pharmaceutical Industry, Editorial, Strategic Communications, Journalists, Writers, Hospitality, Hotels, Contributing Editor, Press Releases, Journalism, Luxury Goods, Editing, Email Marketing, Digital Marketing, French, Social Media Marketing, Event Planning, Advertising, Event Management, Media Relations, Social Media, Copywriting, Food & Beverage, Copy Editing, Storytelling, Luxury, Travel Writing, Publishing, Social Networking, Newsletters, Content Strategy, Blogging, Publicity, Web Content, Content Management, Fashion, Digital Media, Content Development
Education
Smith College
BS, Art History, French Studies
The Chapin School
High School Diploma
InterContinental Hotels Group October 2011 - Present
The Sherwin-Williams Company June 2008 - October 2011
Wandering WiFi 2007 - 2008
Children's Wish Foundation, International 2004 - 2007
Manhattan Associates 2000 - 2004
Bottomline Technologies formerly Optio Software 1997 - 2000
Education
St. Petersburg College 1992 — 1994
Associate in Science Degree, Marketing Management
Wells Fargo Advisors January 2015 - Present
Wells Fargo Advisors March 2011 - December 2014
Etrade Financial August 2008 - March 2011
UPS March 2008 - August 2008
InterContinental Hotels Group September 2006 - February 2008
InterContinental Hotels Group February 2005 - August 2006
Skills
Microsoft Office, Spreadsheet Programming, Microsoft Excel, Microsoft Access, SQL, Securities, Mutual Funds, Microsoft Word, Customer Service, PowerPoint, Spreadsheets, Series 7, Financial Services, Finance
Education
University of Phoenix 2005 — 2006
Masters, M.B.A
Southern Utah University 1999 — 2004
Bachelors, Economics
Southern Utah University 1999 — 2004
Bachelors, Political Science
AutoTrader.com May 2011 - December 2011
InterContinental Hotels Group October 2010 - May 2011
DS Waters January 2010 - October 2010
SITA August 2005 - June 2009
Skills
Essbase, Forecasting, Hyperion Enterprise, Financial Reporting, Finance, Business Intelligence, Variance Analysis, Business Analysis, Financial Analysis, Managerial Finance, Business Process..., Customer Service, Process Improvement, SAP, Strategy
Education
Southern Illinois University, Carbondale 1987 — 1991
Webster University
MBA
First Advantage April 2013 - Present
Graphic Packaging International April 2009 - April 2013
Ocwen Financial Corporation November 2006 - April 2009
Graphic Packaging International November 2005 - November 2006
Equifax September 2003 - November 2005
InterContinental Hotels Group July 1999 - September 2003
McKenna Long & Aldridge LLP January 1999 - July 1999
Hunton & Williams LLP August 1997 - December 1998
Arthur Andersen & Co. August 1994 - May 1996
Arthur Andersen & Co. July 1990 - July 1991
Education
University of Florida - Fredric G. Levin College of Law 1996 — 1997
L.LM, Taxation
St. John's University School of Law 1991 — 1994
JD, Law
Saint John's University - Peter J. Tobin College of Business 1986 — 1990
BS, Accounting
Various Locations June 2010 - Present
Various Publications November 2001 - Present
Vi at Silverstone August 2010 - July 2013
InterContinental Hotels Group September 2008 - July 2010
Skills
Writing, Creative Writing, News Writing, Editing, Copy Editing, Social Media, Social Media Marketing, Social Networking, Hatha Yoga, Kundalini Yoga, Yin Yoga, Yoga Nidra, Meditation, Mindfulness Meditation, Travel Writing, Travel Planning, Proofreading, Blogging, Health, Computers, Microsoft Office, Microsoft Excel, Microsoft Publisher, Tourism, Phone Etiquette, Teaching, Yoga, Lifestyle, Publishing, Web Content
Education
Southwest Institute of Healing Arts 2009 — 2010
RYT 200 Hour, Yoga Teacher Training/Yoga Therapy
University of Wisconsin-Whitewater 1991 — 1996
BA, Sociology
REACH Health, Inc. March 2013 - Present
E-verifile Inc. September 2012 - March 2013
InterContinental Hotels Group January 2012 - August 2012
Shaw Industries December 2006 - December 2011
Skills
Spring Framework, Hibernate, Struts, SOAP, SOA, Java, REST, Scrum, JMS, Swing, SDLC, Enterprise Software, SQL, XML, Software Development, Maven, Java Enterprise Edition, EJB, jQuery, GWT, Web Development, Dojo, Debugging, Waterfall, JavaScript, Agile Methodologies, Software Engineering, Eclipse, Web Services, AJAX, MySQL, C#, Software Design, Linux, Microsoft SQL Server, Tomcat, UML, Design Patterns, Subversion, HTML, Web Applications, Unix, JSP, Oracle, Databases
Education
Southern Arkansas University
BS, Mathematics and Computer Science
AutoTrader.com July 2013 - Present
InterContinental Hotels Group 2011 - June 2013
Georgia Department of Labor 2009 - 2011
AT&T Mobility 2007 - 2009
Skills
SQL, Oracle, Java, Agile Methodologies, XML, Hibernate, Weblogic, Integration, Unix, SDLC, Java Enterprise Edition, PL/SQL
Education
Southern Illinois University, Carbondale 2005 — 2007
Master of Science (MS)
CJITS 2000 — 2004
B.Tech, Electronics and Communications
Mondrian Soho September 2012 - Present
The Lamb's Club September 2011 - August 2012
Plaza Hotel January 2011 - January 2012
InterContinental Hotels Group June 2010 - January 2011
Skills
Hotels, Hospitality Management, Hospitality, Hospitality Industry, Hotel Management
Education
St. Francis College 1998 — 2002
Bachelor's degree, Communication Arts, 3.5
Sealy & Company, Inc. February 2011 - Present
Embassy Suites Dallas-Frisco Hotel, Convention Center & Spa June 2010 - December 2010
InterContinental Hotels Group September 2007 - June 2010
EDGE Tech Corp. October 2005 - January 2007
Skills
Management, Meeting Planning, Event Planning, Tourism, Event Management, Catering, Hotels, Email Marketing, Budgets, Time Management, Marketing, Sales, Project Management, Project Planning, Microsoft Office, Real Estate, Microsoft Word, Account Management
Education
Southern Methodist University 2001 — 2004
BA, Advertising, French
The University of Texas at Dallas 1999 — 2001
Sociology
American Express November 2012 - Present
the trek institute April 2008 - Present
InterContinental Hotels Group September 2008 - November 2012
Skills
French, Customer Service, Tourism, Microsoft Office, Event Management, Social Media, Hospitality, Hotels, Marketing Strategy, Microsoft Excel, Event Planning, Strategic Planning, Customer Satisfaction, Spanish
Education
Snow College 1994 — 2006
New Orleans Steamboat Co. 2010 - Present
InterContinental Hotels Group 2009 - 2010
Skills
Catering, Cross-functional Team..., Customer Service, Food & Beverage, Event Management, Hospitality, Hospitality Management, Marketing, Hotels, Menu Development, Restaurant Management, Team Building
Education
Spring Hill College 1997 — 2001
Saint Louis University Highschool 1993 — 1997
InterContinental Hotels Group December 2013 - Present
Click Media, LLC January 2012 - October 2013
Mudlick Mail 2013 - 2013
MediaWhiz January 2008 - January 2012
Monetizeit September 2003 - January 2008
Onlineinfo 1998 - 2002
Skills
SEO, PPC, Customer Acquisition, Web Development, E-commerce, User Experience, Conversion Optimization, Analytics, Interactive Marketing, Digital Strategy, Strategic Partnerships, Start-ups, Direct Marketing, CSS, Digital Media, PHP, jQuery, Website Development, Social Media Marketing, Information Architecture, WordPress, Google Analytics, Online Marketing, Network Engineering, Cisco Technologies, F5 BigIP, vSphere, VMware Infrastructure, Microsoft Exchange, Linux Server, Windows Server, Oracle, DB2, SQL pl, Microsoft SQL Server, Business Intelligence, Data Cubes, Solaris, Oracle SQL Developer, Storage Area Networks, GlusterFS, HP Blade, Blackberry Enterprise..., Relational Databases, Network Security, Network Administration, MySQL, SQL PL, Perl, VMware ESX
Education
Southern Polytechnic State University
Bachelor of Science (BS), Computer Science
Chattahoochee Technical College
Associate of Science (AS), Electrical Engineering
InterContinental Hotels Group June 2013 - Present
InterContinental Hotels Group May 2012 - June 2013
InterContinental Hotels Group October 2009 - May 2012
InterContinental Hotels Group October 2005 - October 2009
InterContinental Hotels Group January 2005 - October 2005
Skills
Employee Relations, Compliance, Payroll, Hotels
Education
Skidmore College 2000 — 2004
BA, Sociology
Skill Builders Physiotherapy & Rehabilitation Centre February 2015 - July 2015
Davidson's Country Dining June 2013 - September 2014
The Nottawasaga Inn & Resort September 2012 - April 2013
ClubLink July 2012 - September 2012
Humber College January 2012 - September 2012
Toronto and Region Conservation (TRCA) September 2010 - March 2011
Access Career Solutions Inc. April 2004 - May 2005
North Hill Animal Hospital September 2001 - April 2004
InterContinental Hotels Group September 1999 - September 2001
Skills
Event Planning, Customer Service, Inventory Management, Recruiting, Microsoft Office, Microsoft Excel, Microsoft Word, Social Media, PowerPoint, Budgets, Public Speaking, Public Relations, Outlook, Strategic Planning, Team Leadership, Management, Coaching, Menu Development, Recipes, Sanitation, Food Safety, Food Preparation, Retail
Education
Seneca College of Applied Arts and Technology 1997 — 1999
Diploma, Tourism and Travel
Zappy Springs October 2014 - Present
Say Yes Austin March 2010 - Present
Hilton Worldwide December 2012 - Present
Catering with a Twist September 2013 - Present
Urbandig December 2012 - December 2012
Omni Hotels May 2012 - December 2012
InterContinental Hotels Group May 2011 - January 2012
Do512.com August 2011 - December 2011
Community Impact Newsletter May 2011 - August 2011
InterContinental Hotels Group July 2009 - May 2011
Skills
Hospitality, Photography, Digital Photography, Concierge Services, Food Service, Radio Producing, Film Cameras, Camera Operating, Creative Writing, Writing, Adventure Travel, Bikram Yoga, Hotel Booking, Video Editing, Pre-opening, Editing, Hotel Management, Microsoft Office, Television, Hospitality Management, Final Cut Pro, Customer Satisfaction, Customer Service, Social Media Marketing, Front Office, Team Building, Hospitality Industry, Entertainment, Tourism, Event Planning, Adobe Creative Suite, Newsletters, Wordpress, Rooms Division, Copywriting, Video Production, Social Networking, Press Releases, Acting, Social Media, Micros, Resorts, Process Scheduler, Marketing Communications, Public Speaking, Event Management, Blogging, Opera, Research, Guest Service Management
Education
St. Edward's University 2008 — 2012
BA, Photocommunications
5Rivers Hospitality January 2015 - Present
Hilton Worldwide March 2014 - January 2015
Hilton Worldwide February 2013 - February 2014
Best Western International April 2012 - January 2013
Drury Hotels August 2009 - February 2012
Hilton Worldwide February 2007 - July 2009
InterContinental Hotels Group March 2006 - February 2007
Hilton Worldwide May 2005 - January 2006
MidAmerica Hotels Corporation October 2003 - March 2005
Walt Disney World January 2003 - August 2003
Skills
Micros, Food & Beverage, Hotels, Banquets, Revenue Analysis, Leadership, Pre-opening, Front Office, Recruiting, Budgets, Lodging, Teamwork, Yield Management, Hospitality Industry, Hospitality, Training, Customer Satisfaction, Team Building, Management, Sales, Hospitality Management, Customer Service, Property Management..., OnQ
Education
Southeast Missouri State University 2001 — 2004
BS, Food Service and Hospitality Management
Oreillys Auto Parts May 2015 - Present
Kohl's Department Stores February 2014 - Present
Kohl's Department Stores April 2013 - Present
Kohl's Department Stores December 2012 - April 2013
Kohl's Department Stores June 2008 - December 2012
InterContinental Hotels Group March 2006 - July 2008
Harrah's Casino July 2003 - August 2005
Gap Inc./Banana Republic July 2002 - November 2003
Creole Delicacies Kitchens April 2002 - July 2002
Bayou Country Inc. August 2000 - March 2002
Skills
Teamwork, Sales, Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Team Building, Management, Sales Management, Retail, Inventory Management, Surveillance, Loss Prevention, Inventory Control, Time Management, Visual Merchandising, Process Scheduler, Merchandising, Customer Satisfaction, Cashiering, Shrinkage
Education
Lone Star College System 2011 — 2014
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Lone Star College System 2011 — 2013
human resource certificate, Human Resources Management/Personnel Administration, General
Delgado Community College 2001 — 2001
certification in private investigation, private investigation
Southern University at New Orleans 1992 — 1997
Psychology, 2.8
Hilton Garden Inn September 2010 - Present
InterContinental Hotels Group September 2003 - August 2006
Hilton Hotels Worldwide September 2002 - September 2003
Skills
OnQ, Fidelio, Micros, Guest Service, Front Office, Hotels, Hospitality, Hospitality Industry, Hotel Booking, Rooms Division, Guest Service Management, Hospitality Management, Concierge Services, Customer Service, Food & Beverage, Banquets, Revenue Analysis, Resorts, Yield Management, Event Management, Tourism, Property Management..., Pre-opening
Education
Sheridan College 1998 — 2000
IHC Child Development Center October 2011 - Present
InterContinental Hotels Group July 2008 - February 2009
Skills
Microsoft Word, Customer Service, Phone Etiquette, Inventory Management, Food Service, Communication
Education
Snow College 2006 — 2008
Associate of Science (A.S.), General Studies
InterContinental Hotels Group 2012 - Present
Education
Southern Connecticut State University 2008 — 2012
Bachelor of Business Administration (BBA), Marketing, Graduate
Gaylord Hotels April 2015 - Present
Gaylord Hotels April 2014 - April 2015
Walt Disney World January 2014 - April 2014
Gaylord Hotels August 2012 - April 2014
Walt Disney World August 2013 - January 2014
Marriott Vacations Worldwide Corporation May 2013 - August 2013
InterContinental Hotels Group November 2010 - June 2012
Calvary Chapel St. Petersburg January 2000 - September 2010
Skills
Food and Beverage..., Staff Supervision, Customer Service, Guest Service Management, Food Safety, Hospitality Management, Guest Satisfaction, Restaurant Management, Hostesses, Process Improvement, Hospitality Industry, Team building, Microsoft Office, Cost Control, Hotel Industry Analytics, Guest Recovery, Operational Efficiency, Process Efficiency, Front Desk Operations, Employee Training, Operational Analysis, Concierge Services, Event Management, Event Planning, Volunteer Management, Volunteer Recruiting, Cashiering, Volunteer Training, Recreation Planning, Budget Process, Customer Satisfaction, Food, Team Building
Education
University of Central Florida- Rosen College of Hospitality Management 2012 — 2014
Bachelor of Applied Science (BASc), Hospitality Administration/Management, GPA 3.8
St. Petersburg College 2010 — 2012
Associate's degree, Hospitality Management
Nebraska Elite Volleyball Club November 2014 - Present
Metro Volleyball Club November 2013 - March 2014
Omaha South High School August 2013 - November 2013
Blazer Volleyball Club November 2012 - April 2013
Como Park High School May 2012 - December 2012
Convent of The Visitation August 2010 - May 2012
Club Sota Volleyball November 2011 - April 2012
Club Dakota Volleyball November 2009 - May 2010
Financial Industry Regulatory Authority January 2007 - February 2009
InterContinental Hotels Group January 2006 - January 2007
Skills
MS Excel
Education
Southeastern Louisiana University 2003 — 2006
Bachelor's degree, International Business
InterContinental Hotels Group May 2013 - Present
ARRIS July 2012 - October 2012
Mansfield Oil Company September 2011 - June 2012
Skills
Windows Server, Service Delivery
Education
Southern Polytechnic State University 2006 — 2011
Bachelor of Science (B.S.), Information Technology