InterContinental Hotels Group
Industry: Company
DescriptionInterContinental Hotels Group plc, informally InterContinental Hotels or IHG, is a British multinational hospitality company headquartered in Denham, Buckinghamshire, England. IHG has about 800,000 guest rooms and 5,000 hotels across nearly 100 countries. Customer service: 020 3349 9179 Headquarters: Denham CEO: Keith Barr Subsidiaries: Holiday Inn, InterContinental, Holiday Inn Express,
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InterContinental Hotels Group Employees
SSP America January 2014 - Present
InterContinental Hotels Group May 2013 - January 2014
Quartino September 2011 - March 2013
D.T Trading January 2008 - December 2012
prime international trading January 2007 - January 2008
D.T. Trading January 2004 - 2007
Skills
Customer Service, Equities, Options, Microsoft Excel, Marketing, Financial Analysis, Bloomberg, Event Management, Analysis, Finance, Restaurants, Risk Management, Food, Event Planning, Food, Catering, Hospitality Management, Hospitality
Education
Le Cordon Bleu College of Culinary Arts-Chicago
Southern Company April 2003 - Present
InterContinental Hotels Group April 1989 - March 2003
Skills
Information Governance, Records Management, Certified Records..., Enterprise Content..., Records Retention..., ERMS, Leadership, Corporate Governance, Strategy, Contract Negotiation, Litigation Support, SharePoint, Documentum, Information Management, Records, Document Management, EDRMS, Project Management, CRM, Knowledge Management, Business Analysis, Management, Process Improvement, Program Management, Compliance Management, Business Process...
Education
Kennesaw State University
InterContinental Hotels Group May 2013 - Present
The Home Depot March 2013 - May 2013
RockTenn Company April 2012 - November 2012
Protiviti September 2010 - March 2012
Rheem Manufacturing September 2008 - September 2010
Supply Chain Management June 2006 - September 2008
Toyota Motor Europe June 1998 - August 2002
Skills
Strategic Sourcing, Supply Chain Management, Procurement, Supply Chain, Supply Management, Forecasting, Manufacturing, Purchasing, Contract Management, Continuous Improvement, Lean Manufacturing, Budgets, Production Planning, Analysis, Kaizen, Management, Logistics, Pricing, Materials Management
Education
Mercer University - Stetson School of Business and Economics 2003 — 2004
MBA, Management/Finance
Kennesaw State University - Michael J. Coles College of Business
eBay Inc September 2014 - Present
InComm June 2009 - August 2014
INDIE PEACE February 2009 - October 2009
InterContinental Hotels Group December 2005 - January 2009
UCB Pharma October 2005 - January 2006
The Coca-Cola Company June 2005 - August 2005
University System of Georgia August 2003 - May 2005
University of Georgia - MBA Program August 2003 - May 2005
Siemens May 2004 - September 2004
Bennett Kuhn Varner September 2000 - August 2003
Skills
Product Marketing, Marketing, Vendor Management, Social Media Marketing, E-commerce, Strategy, New Business Development, Product Management, Management, B2B, SEO, Sales, Account Management, Business Strategy, Digital Media, Advertising, Start-ups, Strategic Planning, Business Planning, Social Media, Contract Negotiation, Marketing Communications, Direct Marketing, Budgets, Public Relations, Competitive Analysis, CRM, Project Planning, Brand Management, Marketing Management, Product Development, Digital Marketing, Online Marketing, Lead Generation, Analytics, Analysis, Pricing, Leadership, Marketing Strategy, Business Development, Market Research, Training, Online Advertising, Project Management, Retail, Program Management, Process Improvement, Forecasting, Strategic Partnerships, Market Planning
Education
The University of Georgia 2003 — 2005
MBA, Marketing, International Business
University of Georgia - Terry College of Business 2003 — 2005
MBA, Marketing, International Business
University of Alabama 1996 — 2000
BA, Advertising
Louisiana State University 1998 — 1999
St Josephs Academy
Cybersoft Technologies Inc March 2014 - Present
The Reynolds and Reynolds Company September 2002 - August 2012
Vital Link Business Systems 2000 - 2002
InterContinental Hotels Group 1999 - 2000
Skills
CTT+, C++ Language, VB.NET, CRM, Requirements Analysis, Testing, Process Improvement, Troubleshooting, Training, Software Documentation, Management, SharePoint, Project Planning, Software Implementation, CompTIA, Networking, Customer Retention, Program Management, Account Management, Product Management, Customer Satisfaction, Automotive
Education
Lone Star College System 2006 — 2009
AAS Computer Information Systems, Programming Specialist., Magna Cum Laude
University of Houston
Electrical Engineering
CA Technologies July 2015 - Present
The Theatre Project January 2015 - Present
Rally Software Development March 2012 - Present
InterContinental Hotels Group April 2011 - March 2012
Cardlytics, Inc. September 2010 - April 2011
SolTech Inc April 2010 - September 2010
CS STARS October 2007 - November 2009
Aon eSolutions October 2005 - April 2007
Aon RiskLabs January 2003 - September 2005
Risk Laboratories April 2000 - December 2002
Skills
Database Design, Software Engineering, Agile Methodologies, Scrum, Budget, Rally, Kanban, Agile Project Management, Sprint Planning, Sprints, Retrospectives, Agile Environment, Social Media, Process Improvement, Systems Analysis, Budgets, SDLC, Requirements Analysis, SOA, Product Management, E-commerce, Business Analysis, Requirements Gathering, Vendor Management, SaaS, SAFe Scaled Agile..., Management, Web Applications, Leadership, Software Development, Project Management, Start-ups, Analytics, Software Project..., Enterprise Architecture, Software Quality..., Cloud Computing, Integration, Business Intelligence, Strategy, PMP, IT Strategy, Analysis, Team Management, CRM, Project Planning, Project Portfolio..., Business Process, Professional Services
Education
Kennesaw State University 1983 — 1987
BS, Computer Science
Marietta High School 1977 — 1981
Royal Sonesta Houston February 2015 - Present
Sonesta Hotels September 2012 - February 2015
InterContinental Hotels Group January 2010 - July 2012
InterContinental Hotels Group July 2009 - December 2009
InterContinental Hotels Group April 2007 - June 2009
Skills
Hotels, Hospitality Industry, Hospitality Management, Hotel Management, Hospitality, Catering, Front Office, Banquets, Meeting Planning, Tourism, Convention Services, Property Management..., Delphi
Education
University of Houston-Downtown 2011 — 2014
Bachelor's Degree, International Business
Lone Star College System 2007 — 2010
Associate of Arts (AA), General Studies
Harbourfront Centre May 2015 - Present
The Keg Steakhouse + Bar January 2014 - December 2014
InterContinental Hotels Group May 2010 - November 2010
Skills
Hospitality Management, Micros, Hospitality Industry, Restaurants, Hotel Management, Resorts, Event Management, Tourism, Food & Beverage, Event Planning, Hospitality, Arabic, Corporate Events, Customer Service, Reading, Travel, Microsoft Network, Customer Satisfaction, Smart Serve Certified, Communication, Negotiation
Education
University of Toronto 2013 — 2014
Certificate, Communication for Professionals
Les Roches 2009 — 2012
Bachelor of Business Administration (B.B.A.), Hotel, Motel, and Restaurant Management/ Events Management specialization
Lebanese American University 2007 — 2009
Business management
InterContinental Hotels Group May 2011 - Present
Quail Hollow Resort April 2010 - April 2011
Corporate College December 2009 - May 2010
Food for Thought January 2008 - April 2008
The Country Club August 2005 - July 2007
Childminders at Lakeland Community College August 2004 - May 2005
Skills
Event Management, Event Planning, Corporate Events, Meeting Planning, Trade Shows, Hospitality, Hotels, Catering, Customer Service, Restaurants, Hospitality Management, Sales
Education
Lakeland Community College
Associate of Applied Business Degree, Hotel and Lodging Management
Bronto Software January 2015 - Present
Bronto Software September 2014 - November 2014
Main Event Caterers July 2013 - September 2014
InterContinental Hotels Group July 2011 - February 2013
Tremont Plaza and Grand Historic Venue March 2011 - August 2011
Tatiana and Company March 2010 - March 2011
McLoone's Restaurants June 2009 - March 2010
Skills
Catering, Hotels, Hospitality, Restaurants, Hospitality Management, Marketing, Weddings, Food, Food & Beverage, Banquets, Event Management, Menu Development, Customer Satisfaction, Hotel Management, Food Service, Customer Service, Budgets, Hospitality Industry, Resorts, Corporate Events, Pre-opening, Tourism, Wine, Event Planning, Front Office, Meeting Planning, Wedding Planning, Convention Services, Restaurant Management
Education
University of Delaware - Lerner College of Business and Economics 2005 — 2009
Bachelor of Science in Hotel Restaurant Management, Hospitality Management
Leeds Beckett University 2008 — 2008
Events Management Certificate, Events Marketing, Conference/Meeting Planning, Themed Events, Web Design
Kenyon & Kenyon LLP April 2015 - Present
Morrison & Foerster LLP December 2007 - April 2015
Huron Consulting Group (formerly AdamsGrayson) November 2006 - December 2007
InterContinental Hotels Group August 2003 - November 2006
Diamond Resorts International (formerly Sunterra Corporation) July 2002 - June 2003
Skills
Project Management, Editing, Proofreading, Legal Research, Litigation, Intellectual Property, Patent Searching, Trials, Litigation Support, Document Review, Courts, SharePoint, Westlaw, Lexis, Event Management, Social Media
Education
Leeds Beckett University 1999 — 2002
Bachelor's Degree, Business Management, Bachelor of Arts (Honors)
Pitch Coal Fire West Omaha March 2015 - Present
Pitch Coal Fire October 2012 - Present
Sullivan's Steakhouse December 2011 - October 2012
Affinia Chicago Hotel January 2010 - October 2011
Vito's Iowa City July 2008 - January 2010
The Summit Restaurant and Bar August 2006 - January 2010
Doubletree Hotel & Executive Meeting Center April 2006 - July 2006
Norwegian Cruise Line January 2006 - April 2006
Renaissance Chicago Hotel January 2005 - December 2005
InterContinental Hotels Group June 2004 - December 2004
Skills
Wedding Planning, Restaurants, Food, Training, Food, Restaurant Management, Convention Services, Menu Development, Fine Dining, Catering, Hospitality, Hospitality Management, Hospitality Industry, Banquets
Education
University of Iowa 2007 — 2009
BS, Political Science
Kirkwood Community College 2003 — 2004
A.A.S, Restaurant Management
The Cooking And Hospitality Institue of Chicago 2002 — 2003
A.A.S., Culinary Arts, Baking and Pastry, Restaurant Management
InterContinental Hotels Group March 2014 - Present
InterContinental Hotels Group May 2010 - February 2014
InterContinental Hotels Group 2004 - 2010
InterContinental Hotels Group 2000 - 2004
InterContinental Hotels Group 1998 - 2000
Skills
Cloud Computing, Contract Negotiation, RFP preparation, Vendor Management, Salesforce.com, Loyalty Programs, Loyalty Marketing, Strategic Planning, Software Development, Software Engineering, Software Design, Software Implementation, SOA, Outsourcing Management, Budget Development, Budget Management, Project Delivery, Software Project..., Customer Relations, Product Development, Strategy Development, Hospitality, Global Delivery, Global Sourcing, Forecasting, Team Leadership, Team Management, E-commerce, SDLC, Business Intelligence, Strategy, Customer Service, Leadership, Budgets, Program Management, CRM, Project Management, Management
Education
Lancaster University 2000 — 2001
Master of Business Administration (MBA)
University of South Carolina - Darla Moore School of Business
Bachelor of Science in Business Administration, Management Science
Self Employed February 2005 - Present
InterContinental Hotels Group February 2000 - January 2005
Churchill Inter-Continental Hotel 1995 - 2000
Skills
Micros, Microsoft Excel, PowerPoint, Microsoft Word, micros fidelio, Tiger, Call accounting, Public Speaking, cordon bleu school of..., Revenue Analysis, Yield Management, Accounting, Account Management, Access, Accounts Payable, Account Reconciliation, Nortel Meridian, Management, Hospitality Industry, Hospitality Management, Hotel Management, Customer Satisfaction, Hospitality
Education
Les Roches International School of Hotel Management 1987 — 1990
Hotel, Motel, and Restaurant Management
Rift Valley Academy
REM Hospitality / Best Western International July 2014 - Present
Read and Succeed, LLC October 2012 - April 2013
InterContinental Hotels Group February 2009 - September 2012
University of New Orleans August 2006 - August 2008
Skills
Operations Management, Human Resources, Recruiting, Technical Support, Employee Training, Training Delivery, Records Management, Payroll, Hospitality Management, Hospitality, Hotel Management, Hotel Administration, Sales, Computer Proficiency, SPSS, Statistical Data..., Food & Beverage
Education
University of Southern California 2015 — 2016
Master’s Degree, Social Work
Louisiana State University 2013 — 2014
Master's Degree, Health Administration
Louisiana State University 2004 — 2012
Bachelor of Arts, Sociology
Louisiana School for Math Science and the Arts 2000 — 2004
High School, Humanities
Mighty Small 2015 - Present
Block&Tackle November 2013 - Present
Moxie March 2013 - October 2013
Slalom Consulting October 2010 - February 2013
NewellRubbermaid October 2009 - October 2010
Silverpop April 2008 - October 2009
InterContinental Hotels Group January 2006 - April 2007
InterContinental Hotels Group January 2004 - April 2007
Weber Associates 2000 - 2004
Skills
Marketing Automation, Interactive Marketing, Email Marketing, Multi-channel Marketing, Digital Marketing, Integrated Marketing, Mobile Marketing, Online Advertising, Social Media Marketing, Content Management, Marketing Strategy, Loyalty Marketing, Analytics, E-commerce, CRM, Account Management, Digital Strategy, Strategy, Marketing Management, Segmentation, Marketing, Digital Media, Consulting, Solutions, Marketing Technology, Omniture, Online Marketing, Customer Insight, Campaign Management, Web Analytics, Content Strategy, Direct Marketing, Database Marketing, Management
Education
Kennesaw State University 1998 — 2002
Bachelor of Science, Marketing
Fiserv November 2012 - Present
Technisource September 2011 - April 2012
InterContinental Hotels Group February 2008 - September 2011
InterContinental Hotels Group April 1997 - February 2008
InterContinental Hotels Group April 1996 - April 1997
InterContinental Hotels Group November 1995 - April 1996
InterContinental Hotels Group June 1994 - September 1995
InterContinental Hotels Group November 1991 - June 1994
Skills
Help Desk Support, Technical Support, Holidex, Opera, Increasing Sales Revenue, XP, Windows 7, Systems Management..., Computer Hardware, Network Administration, System Administration, IT Operations Management, Direct Sales, inbound and outbound..., VPN, Citrix, Microsoft Office, Active Directory..., DHCP, TCP/IP protocols, Blackberry Enterprise..., Sabre, Apollo GDS, Worldspan, Galileo, Sales, Software Documentation, Operating Systems, Troubleshooting, Servers, Hardware, Networking, Customer Service, Active Directory, Windows Server, Routers, Hotels, Hospitality, IT Operations, IT Management, Data Center, LAN-WAN, Disaster Recovery, Microsoft Exchange
Education
Louisiana State University 1979 — 1984
Bachelor of Arts (B.A.), Journalism
New Orleans Marriott Convention Center October 2013 - Present
InterContinental Hotels Group May 2011 - July 2013
Crescent Films Security Services March 2010 - June 2011
Starwood Hotels & Resorts November 2006 - June 2010
Skills
Hotel Management, Hospitality Industry, Hotels, Facilities Management, Food & Beverage, Event Management, Event Planning, Pre-opening, Resorts, Team Building, Leadership, Front Office, Revenue Analysis, Security, Customer Service, Strategic Planning, Supervisory Skills, Time Management, Public Relations
Education
Louisiana State University 2014 — 2014
Certification, Professional Development Business Project Management
American Hotel & Lodging Educational Institute 2008 — 2008
Certified Lodging Security Director, CLSD
Tulane University School of Medicine 2008 — 2008
Certified Basic Life Support Instructor, BLS Instructor
Delgado Community College 1994 — 1996
Bachelor of Applied Science (B.A.Sc.), Funeral Service Education/ Mortuary Science
Glazer's Distributors October 2014 - Present
Glazer's Distributors February 2013 - October 2014
InterContinental Hotels Group 2010 - 2010
Olives Martini Bar & Grille December 2007 - November 2009
Skills
Spirits, Wine, Sales, Management, Beverage Industry, Beer, Food, Food Pairing, Food & Beverage, Wineries, Account Management, Key Account Development, Alcoholic Beverages, Wine Tasting, Champagne, Distributors, National Accounts, IRI, Pricing, Wine & Spirits Industry, Sales Management, Marketing, Customer Service, Inventory Management, Market Planning, Sales Operations, Budgets, Key Account Management
Education
Art Institute of Houston 2007 — 2009
Bachelor of Science (B.S.), Restaurant, Culinary, and Catering Management/Manager
Art Institute of Houston 2005 — 2007
Associate's degree, Culinary Arts/Chef Training
LSU
Hotel Equities 2015 - Present
Pillar Hotels & Resorts 2013 - 2015
Magnuson Grand Hotel & Conference Center 2011 - 2013
Omni Hospitality LLC 2008 - 2009
Cleveland Airport Marriott 2006 - 2008
InterContinental Hotels Group 2003 - 2005
The Pinnacle Corporation 1998 - 2003
Industrial Handling Engineers 1990 - 1998
Skills
Hospitality operations..., Customer Satisfaction, Hotels, Team Building, Budgets, Event Planning, Social Media Marketing, Sales Management, Team Leadership, Coaching, Account Management, Marketing, Strategic Planning, Forecasting, Customer Service, Meeting Planning, Social Media, Recruiting, Revenue Analysis, Hotel Management, Business Development, Hospitality Industry, Food & Beverage, Outlook, Sales, Training, Hospitality Management, Hospitality, Management, Tourism, Restaurants, Human Resources, Opening Hotels, Resorts, Front Office, Yield Management, Catering, Rooms Division, Banquets, Hiring, Pre-opening, Event Management, Trade Shows
Education
Lone Star College System
Business Administration and Management, General
First Data Corporation May 2014 - Present
ManpowerGroup/Experis/Various Staffing Agencies September 2010 - Present
The 410 Bridge 2012 - 2012
CAPITAL AUTOMOBILE COMPANY July 2007 - March 2010
Mount Paran Church August 2005 - July 2007
Various Staffing Companies June 2004 - August 2005
InterContinental Hotels Group October 2000 - May 2004
ST. LUKE "COMMUNITY" UNITED METHODIST January 1996 - January 2000
STATE OFFICE ADMINISTRATIVE HEARINGS January 1995 - January 1996
IBM CORPORATION January 1985 - January 1994
Skills
Word, PowerPoint, Excel, Customer Service, Lotus Notes, Scheduling, Access, Outlook, Research, Microsoft Office, Administration, Problem Solving, Documentation, Customer Relations, Event Planning, Inventory Management, Social Media, Data Entry, Event Management, Teamwork, Administrative Support, Spreadsheets, Troubleshooting, Employee Relations, Supervisory Skills, Negotiation, Customer Satisfaction, Fundraising, Public Speaking, Salesforce.com, Internet, Team Building, Microsoft Excel, Administrative..., System Administration
Education
Lincoln Land Community College 1980 — 1982
Public Administration
North Lake College
Business Administration
Southeast High School
Penske Autogroup Toyota of Bedford March 2014 - Present
J.Alexanders November 2012 - March 2014
InterContinental Hotels Group April 2013 - July 2013
Crowne Plaza Hotel May 2012 - April 2013
Hidden Lakes Winery January 2012 - November 2012
Unos Chicago Grill November 2010 - December 2011
Grand River Cellars Winery August 2007 - October 2010
McDonald's Corporation April 2005 - January 2010
Skills
Customer Service, Fast Paced Environment, Food Safety, Food Cost Analysis, Cost Accounting, Marketing Strategy, Sales Management, Banquet Operations, Food & Beverage, Responsible Service of..., Sales, Serve Safe Certified, Banquets, Catering, Food, Hotels, Menu Development, Restaurants, Time Management
Education
The Ohio State University 2010 — 2012
Bachelor of Science (B.S.), Hospitality Management
Lakeland Community College 2007 — 2010
Transfer Student
Manheim January 2014 - Present
InterContinental Hotels Group 2011 - 2013
Jabian Consulting 2010 - 2011
MFG.com 2008 - 2010
Manheim 2007 - 2008
Georgia Department of Transportation 2006 - 2007
Enterpulse 2000 - 2006
Georgia Department of Revenue 1999 - 2000
KnowX.com 1995 - 1999
MEDCOM 1994 - 1995
Skills
Leadership, Driving Results, Process Improvement, Executive Presentation..., Strategic Planning, Leading Positive Change, Culture Change, Large Group Facilitation, Strategic Partnerships, Global Management, Engaging People, Communication, Collaborative Problem..., Governance, Continuous Improvement, Integration, PMO, Vendor Management, Training & Development, Coaching, Trusting Relationships, People Skills, Quality Assurance, Project Management, Program Management, Project Portfolio..., SDLC
Education
La Sierra University 1988 — 1989
MA
La Sierra University
BA
San Mateo County Transit District October 2014 - Present
SGK September 2014 - Present
Corning,NY January 2012 - July 2014
CVS Caremark Corporation November 2010 - October 2011
Georgia Department of Transportation February 2009 - November 2010
Aleut Management Services December 2008 - February 2009
Brookdale Senior Living June 2008 - October 2008
US Foodservice February 2007 - May 2008
Blue Cross and Blue Shield of Kansas City October 2005 - December 2006
InterContinental Hotels Group September 2003 - September 2005
Skills
General Ledger, Asset Managment, PeopleSoft, PeopleCode, PeopleTools, SQR, Commitment Control, Financials, Crystal Reports, SDLC, Requirements Analysis, Oracle, COBOL, PeopleSoft Financial, SQL, ERP, Business Analysis, Integration, Business Process, Asset Management, PL/SQL, Requirements Gathering, Consulting, Business Intelligence, Data Migration, Management, Business Process..., Testing
Education
La Trobe University 1995 — 1997
Masters, Computer Science
Osmania University 1991 — 1995
Bachelors, Computer Science
Vidya Sri Niketan Residential College 1990 — 1991
High School, Higher Education
Hyderabad Public School 1985 — 1989
High School, Regular/General High School, 7-10
St.Thomas Public School 1979 — 1984
High School
COUNTER3.FIVE.VII January 2014 - Present
InterContinental Hotels Group October 2012 - October 2013
InterContinental Hotels Group January 2011 - October 2012
Roy's Hawaiian Fusion Cuisine May 2007 - November 2010
Skills
Fine Dining, Catering, Banquet Operations, Hotel Management, Chef, Banquets, Cuisine, Menu Development, Culinary Skills, Pre-opening, Food & Beverage, Restaurants, Restaurant Management, Recipes, Hospitality Management, Micros
Education
Le Cordon Bleu College of Culinary Arts-Austin 2006 — 2007
Associate's degree, Culinary Arts/Chef Training
Loyola University New Orleans 1999 — 2003
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
InterContinental Hotels Group July 2011 - Present
Oglethorpe University July 2010 - July 2011
Kennesaw State University September 2009 - May 2010
InterContinental Hotels Group May 2008 - May 2009
Skills
Social Media, Social Media Marketing, Facebook, Social Networking, Marketing, YouTube, Advertising, Blogging, Marketing Communications, Public Speaking, Microsoft Office, Editing, PowerPoint, Email Marketing, Copywriting, Customer Service, Management, Marketing Strategy, Strategy, Research, Proofreading, Writing
Education
Kennesaw State University 2009 — 2010
M.A.T., Master of Arts in Teaching - Secondary English Education, Honor Graduate, 4.0 G.P.A.
Oglethorpe University 2005 — 2009
B.A., Double Major - English, Communications & Rhetoric Studies, Summa Cum Laude, 3.9 G.P.A.
The Butcher The Baker August 2015 - Present
Self Employed April 2014 - Present
Craft Izakaya October 2014 - May 2015
Bellwoods Social House June 2014 - October 2014
Concentrics Restaurants December 2013 - April 2014
Article 14 August 2013 - December 2013
Seven Lamps November 2012 - August 2013
InterContinental Hotels Group November 2011 - November 2012
Ormsby's December 2009 - November 2011
The Five Paces Inn October 2005 - October 2010
Skills
Hospitality, Restaurant Management, Sales, Restaurants, Bartending, Food Service, Event Planning, Food & Beverage, Menu Development, Labor Control, Hotels, Social Media Marketing, Catering, Culinary Skills, Food, Fine Dining, Microsoft Excel, Cooking, Microsoft Office, Event Management, mixology, Bar Management, Twitter, Cocktails, Craft Beer, Whisky, Distillation, Wine, Beer, New Restaurant Openings, Hospitality Industry, Alcoholic Beverages, Menu Costing, Recipes, Wine Tasting, Beverage Industry, Hospitality Management, Micros
Education
Georgia Institute of Technology - Georgia Tech College of Management 2003 — 2006
Business Management
Kennesaw State University 2001 — 2003
Business Management
Sykes October 2012 - Present
Wright Touch Virtual Solutions October 2009 - October 2012
Atlanta Virtual Assistant Alliance September 2009 - December 2011
InterContinental Hotels Group July 2010 - October 2010
Arrow Enterprise Computing Solutions May 2008 - May 2009
InterContinential Hotels Group August 2007 - April 2008
Hotels Management Group August 2007 - April 2008
Volt Services Group Staffing April 2007 - August 2007
Piedmont Technical College June 1999 - April 2007
Piedmont Technical College June 1999 - April 2007
Skills
Microsoft Office, Administrative..., Public Speaking, System Administration, Training, Press Releases, Social Media, Social Networking
Education
Limestone College 2002 — 2005
Bachelor of Science, Business Administration/Management
Piedmont Technical College
Associate Degree, Office Systems Technology/Legal
InterContinental Hotels Group April 2013 - Present
InterContinental Hotels Group June 2001 - April 2013
Altman, Kritzer & Levick 1998 - 2001
Powell Goldstein LLP 1998 - 1999
Meadows, Ichter & Trigg 1995 - 1998
Roy, Kiesel & Tucker 1992 - 1995
Skills
Hospitality, Hospitality Industry, Hotels, Litigation, Team Building, Hospitality Management
Education
Louisiana State University and Agricultural and Mechanical College 1984 — 1989
Bachelor of Arts (BA), Political Science and Government
Trump International Hotel & Tower Chicago May 2015 - Present
InterContinental Hotels Group May 2014 - May 2015
InterContinental Hotels Group May 2012 - May 2014
Extended Stay Hotels April 2010 - June 2012
ARAMARK December 2007 - April 2012
Skills
Hospitality Management, Food & Beverage, Hospitality, Hospitality Industry, Hotels, Banquets, Culinary Skills, Catering, Restaurants, Restaurant Management, Menu Costing, Culinary Management, Food Service, Hotel Management, Fine Dining, Customer Satisfaction, ServSafe, Recipes, Front Office
Education
Le Cordon Bleu College of Culinary Arts-Chicago 2006 — 2007
Associate of Arts (A.A.), Culinary Arts/Chef Training
Visual Communications Inc March 2013 - Present
Marketplace Events August 2011 - March 2013
SunGard Financial Systems March 2011 - July 2011
InterContinental Hotels Group March 2010 - March 2011
Holiday Inn Princeton April 2009 - March 2010
Lehigh University June 2008 - January 2009
Skills
Event Planning, Event Management, Public Relations, Trade Shows, Marketing, Account Management, Email Marketing, Management, Sales, Leadership, Contract Negotiation, New Business Development, Budgets, Project Planning, Social Media
Education
Lehigh University 2004 — 2008
B.A., Political Science
The Little Nell December 2013 - April 2014
InterContinental Hotels Group January 2013 - July 2013
Mandarin Oriental Hotel Group January 2012 - July 2012
Skills
Hotel Management, Hotels, Hospitality Management, Hospitality Industry, Micros, Rooms Division, Front Office, Banquets, Food & Beverage, Resorts, Hospitality, Revenue Analysis, Fine Dining, Restaurants, Opera, Catering, Menu Development, Restaurant Management, Tourism, Culinary Skills, Pre-opening, Wine, Bartending, Food, MICROS
Education
Les Roches International School of Hotel Management 2011 — 2015
Bachelor of Business Administration (BBA), Marketing
Comcast May 2015 - Present
Method3 August 2014 - April 2015
Monster August 2014 - April 2015
JFC Staffing Companies December 2013 - August 2014
The Bon Ton Stores Inc. April 2012 - December 2013
jcpenney March 2011 - April 2012
InterContinental Hotels Group September 2010 - November 2011
Kutztown University Small Business Development Center January 2009 - May 2009
Philadelphia RowHome Magazine January 2009 - May 2009
Skills
Customer Service, Editing, Interviews, Advertising, Marketing, Creative Writing, Public Speaking, Research, Copy Editing, Blogging, Social Media, Magazines, Time Management, Facebook, Management, Proofreading, Report Writing, Public Relations, Teaching, Teamwork, Hotels, Newsletters, Press Releases, Copywriting, Writing, Recruiting, Interviewing Skills, Salesforce.com, Sales, Account Management, Leadership, CRM, Cold Calling, Sales Process, New Business Development
Education
Kutztown University of Pennsylvania 2005 — 2009
Bachelor of Arts, Professional Writing
Cox Enterprises July 2015 - Present
InterContinental Hotels Group (IHG) August 2014 - March 2015
SBX Technologies May 2013 - August 2014
InterContinental Hotels Group May 2012 - August 2012
Kellogg Roofing March 2011 - August 2011
Skills
Project Management, Team Leadership, Operations Management, Teamwork, Time Management, Customer Service, Leadership, Hospitality, Sales, Strategic Planning, Problem Solving, Research, Training, CRM, Marketing, Microsoft Office, Microsoft Excel, PowerPoint, Management
Education
Kennesaw State University - Michael J. Coles College of Business 2008 — 2013
Bachelor's Degree, Management
Couchsurfing September 2013 - Present
Interoute April 2012 - August 2013
Interoute May 2011 - March 2012
Interoute November 2010 - April 2011
In Vino veritas August 2009 - July 2010
Isola Group September 2000 - June 2009
Università degli studi di Palermo November 1998 - August 1999
ERSU September 1997 - July 1999
Various September 1993 - January 1999
InterContinental Hotels Group July 1994 - September 1994
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint, Photoshop, Siebel 7.x, HPLC, IR, IP, Ethernet, Wine Tasting, Wine Labels, Wine Tours, Wine Lists, Food & Beverage, Cooking, Wineries, Wine, Wine Cellars, Salesforce.com, Sales Management, Sales, French, Italian, Spanish, SAP R/3, Chemical Engineering, Internet Access, Photo Editor
Education
FISAR 2003 — 2005
Sommelier, Wine Tasting, A
Università degli Studi di Palermo 1993 — 1999
Master's degree, Chemical Engineering, A
Liceo Scientifico 1987 — 1992
Diploma, Technical and languages, A
The Royal Sonesta Harbor Court January 2008 - Present
InterContinental Hotels Group February 2011 - May 2012
Intercontinetal Hotel January 2008 - February 2011
Skills
Hospitality Industry, Hotel Management, Hospitality Management, Hotels, Front Office, Pre-opening
Education
Kennesaw State University 2007 — 2009
B.A., Accounting w/ minor in Economics
Monroe College 2004 — 2007
Associate in Apllied Science, Hospitality Management
AIU
B.A., Business Management
Quality Inn Sarasota July 2015 - Present
Radisson March 2015 - Present
InterContinental Hotels Group June 2014 - February 2015
Holiday Inn Express Bradenton June 2012 - June 2014
Catalyst Rx 2010 - 2012
GC Services June 2007 - November 2010
Skills
Operations Management, Hotel Management, Pharmaceutical Industry, Frontline Management, Microsoft Office, Opera PMS, Holidex, Merlin, Property Management..., OnQ, Guest Service Management, Customer Service, Customer Satisfaction, Hospitality, Rooms Division, Hotels, Front Office, Hospitality Industry, Event Management, Hospitality Management, Microsoft Word, Revenue Analysis, Rooms Division..., Opera
Education
Lansing Community College
Walt Disney World Swan and Dolphin November 2013 - Present
Walt Disney World Swan and Dolphin May 2013 - November 2013
Marriott International March 2012 - April 2013
Marriott International May 2011 - March 2012
InterContinental Hotels Group February 2011 - April 2011
Skills
Hotels, Resorts, Concierge Services, Food & Beverage, Hospitality Management, Opening Hotels, Banquets, Hospitality Industry, Guest Services, Microsoft Office, Front Office, TIPS Certified, Lightspeed, Opera, Cpr Certified, SmartDraw, AutoCAD, Rooms Division, Hospitality, Public Speaking, Valet Parking, Bell Stand, Recreation, Time Saver, Customer Service
Education
Kent State University 2006 — 2011
Bachelor's of Science and Nutrition, Hospitality Administration/Management
The Richard Franco Agency, Inc. January 2015 - Present
Mack Boring & Parts Company (Consulting Assignment) 2014 - 2014
Aerosoles 2007 - 2013
NYC & Company 2000 - 2007
Motown Cafe, LLC 1996 - 1999
New York Cruise Lines, Inc. 1995 - 1996
InterContinental Hotels Group 1978 - 1994
Skills
Budgets, Accounting, Leadership, Management, Forecasting, P&L, Financial Reporting, Finance, Retail, Financial Analysis, Strategic Planning, Analysis, Business Analysis, P&L Management, Process Improvement, Cash Management, Operations Management, Start-ups, Internal Controls, Hotels, Hospitality, Financial Forecasting, Business Planning, Income Statement, Recruiting, Negotiation, Business Strategy, Project Planning, Sales, Payroll, Team Leadership, Inventory Control, Account Management, Managerial Finance, Team Building, Inventory Management, Profit, Purchasing, Merchandising, Performance Management, Store Management, Marketing, Sales Management, Nonprofits, Risk Management, Financial Systems, Contract Negotiation, Strategic Financial..., Expense Management, Financial Planning
Education
LIU Brooklyn
MBA, Finance
William Paterson University of New Jersey 1974 — 1978
BA, Accounting
St. Charles Printing/FASTSIGNS August 2013 - Present
Louisiana Kitchen & Culture Magazine July 2013 - September 2013
Hyatt French Quarter May 2012 - July 2013
Chateau Bourbon, A Wyndham Hotel November 2010 - May 2012
Chateau Bourbon - A Wyndham Historic Hotel October 2008 - December 2010
Historic Restoration Inc. 2008 - 2010
InterContinental Hotels Group 2006 - 2007
Windsor Court Hotel 2004 - 2006
Windsor Court Hotel 2004 - 2006
Skills
Hospitality Management, Customer Service, Hospitality Industry, Negotiation, Sales, Forecasting, New Business Development, Project Planning, Menu Development, Management, Training, Restaurants, Time Management, Revenue Analysis, Food, Parties, Meeting Planning, Resorts, Customer Satisfaction, Marketing, Banquets, Corporate Events, Yield Management, Budgets, Leadership, Pre-opening, Social Media Marketing, Account Management, Public Relations
Education
Louisiana State University 1997 — 2002
Bachelor of Arts, Mass Communication - Advertising
Hahnville High School 1993 — 1997
HS Dipoloma, Regular/General High School
InterContinental Hotels Group April 2010 - Present
CBIZ Network Solutions August 2009 - March 2010
KeyBank August 2007 - March 2009
Dots March 2002 - August 2007
Renaissance Cleveland Hotel May 1996 - March 2002
Skills
Windows Server, Active Directory, Servers, Security, Networking, Information Technology, Disaster Recovery, Windows, Customer Service, Management, Computer Hardware, Troubleshooting, Hospitality, Software Documentation, System Administration, Training, Firewalls, Vendor Management, Technical Support, Change Management, Data Center, Hotels, IT Operations, Project Management, Access, Network Administration, POS, Customer Satisfaction, Visio, Windows 7, Windows XP, Leadership, Microsoft Office, Operating Systems, Micros, Integration, Cisco Technologies, Microsoft Exchange, Network Security, Hospitality Industry, Microsoft Excel, Vendor Relations, Customer Relations, Problem Solving, A+ Certified, Wireless, Hospitality Technology, Paperless, Information Security
Education
Lakeland Community College
Associates, Information Systems Management
Rodan+Fields Dermatologists August 2014 - Present
Lowe's Companies, Inc. April 2014 - August 2014
The Home Depot February 2012 - February 2013
AT&T Mobility January 2011 - December 2011
InterContinental Hotels Group August 2010 - January 2011
Recall May 2010 - July 2010
AT&T Mobility - Consultant January 2008 - February 2010
Inovis June 2005 - January 2008
InterContiental Hotel's Group - Subcontractor to IBM via Manpower February 2003 - May 2005
PharMerica, Healthcare Products October 2001 - September 2002
Skills
EDI, Billing Systems, Integration, SDLC, MS Project, Visio, Business Intelligence, Analysis, CRM, Microsoft SQL Server, Databases, .NET, Agile Methodologies, Microsoft Office, Business Requirements, XML, Project Management, Process Improvement, Business Analysis, JAD, Vendor Management, Management, Access, Scrum, Data Analysis, Microsoft Project, Software Documentation, Java, Strategy, Quality Assurance
Education
Kennesaw State University 2004 — 2009
Bachelor of Science, Information Systems
TRI Hospitality, Inc. February 2015 - Present
InterContinental Hotels Group May 2013 - August 2013
Four Seasons Hotels and Resorts February 2012 - July 2012
Feng Ming Construction 2005 - 2011
Feng Ming Construction Pte Ltd June 2005 - June 2009
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Hospitality, Event Planning, Teamwork, Event Management, Social Media, Photoshop, English, Hospitality Management, Public Speaking, Time Management, Business Development, Hospitality Industry
Education
New York University 2012 — 2015
Bachelor's degree, Hotel/Motel Administration/Management, GPA 3.6, Major GPA 3.8
Les Roches International School of Hotel Management 2011 — 2012
Bachelor of Science (BSc), International Hotel Management
InterContinental Hotels Group 2006 - Present
InterContinental Hotels Group November 1999 - April 2003
IHG - InterContinental Hotels Group August 1997 - September 1999
InterContinental Hotels Group (Holiday Clubs International) November 1992 - 1997
Skills
Hospitality, Hospitality Industry, Yield Management, Hotels, Customer Satisfaction, Restaurants, Meeting Planning, Hospitality Management, Revenue Analysis, Pre-opening, Food & Beverage, Team Building, Customer Service, Tourism, Budgets, Hotel Management, Banquets, Resorts, Training, Property Management..., Front Office, Hotel Booking
Education
LeMoyne-Owen College 1971 — 1974
BA, English
InterContinental Hotels Group December 2010 - Present
Pershing Yoakley & Associates December 2008 - December 2010
SunTrust Bank May 2007 - October 2008
Skills
Internal Controls, Sarbanes-Oxley Act, Internal Audit, Auditing, Accounting, External Audit, Financial Analysis, Financial Audits, GAAP, Financial Accounting, Financial Reporting, Risk Assessment, Code of Ethics, Ethical Compliance &..., Hotline & Case..., IT Audit, Risk Management
Education
Kennesaw State University - Michael J. Coles College of Business 2001 — 2007
Bachelor of Business Administration
GE May 2011 - Present
InterContinental Hotels Group 2001 - May 2011
XGS November 2001 - November 2007
MARIETTA INDUSTRIAL ENTERPRISES April 2001 - August 2001
WASHINGTON STATE COMMUNITY COLLEGE (BUSINESS & INDUSTRY) January 2001 - April 2001
the Marine Corps May 2000 - December 2000
Marine Corps NOC July 1999 - May 2000
MARINE CORPS COMPUTING & TELECOMMUNICATION ACTIVITIES January 1999 - July 1999
4TH MARINE REGIMENT January 1998 - December 1998
Skills
Active Directory, Disaster Recovery, Management, Microsoft Exchange, Network Administration, Software Documentation, Servers, Team Leadership, Technical Support, Troubleshooting, VPN, Windows Server, Windows XP
Education
Kennesaw State University 2007 — 2010
BBA, Business Management
Kennesaw State University
BACHELORS, BUSINESS ADMINISTRATION; BUSINESS MANAGEMENT
WestJet June 2015 - Present
InterContinental Hotels Group June 2010 - May 2015
InterContinental Hotels Group July 2013 - February 2014
InterContinental Hotels Group May 2009 - May 2010
InterContinental Hotels Group July 2008 - March 2009
Skills
Hotels, Event Planning, Market Research, Training, Marketing, Resorts, Social Media Marketing, Advertising, Trade Shows, Revenue Analysis, Management, New Business Development, Sales, Tourism, Negotiation, Project Management, Hospitality, E-commerce, Hospitality Industry, Public Relations, Team Management, System Administration, Event Management, Marketing Strategy, Hospitality Management
Education
University of Guelph 2004 — 2008
B.Comm, Hotel and Food Administration
La Trobe University 2007 — 2007
B.Comm, Hotel and Food Administration
InterContinental Hotels Group April 2010 - Present
WindRose Solutions, LLC January 2009 - August 2010
Bonita Bay Group March 2007 - January 2009
IBM Global Services January 1996 - March 2007
Education
Lewis University 1993 — 1998
MBA, Information Technology Specialty
InterContinental Hotels Group October 2013 - Present
Turner Broadcasting March 2011 - October 2013
Aldeasa May 2008 - March 2011
North Carolina Central University May 2007 - May 2008
The Ginn Group Inc May 2005 - July 2007
US Army May 2004 - May 2005
US Army August 2002 - May 2004
Lucent Technologies/International Network Services May 1998 - August 2002
Skills
Employee Relations, Organizational..., Change Management, Performance Management, Leadership
Education
Kennesaw State University 2009 — 2009
Certification, Human Resource Management Certification Program
Troy University - Sorrell College of Business 2006 — 2007
MS, Management/Human Resources Management
Morris Brown College 1987 — 1991
BS, Business/Organizational Management
Magnolia Hotels October 2014 - Present
Sheraton Clayton March 2014 - October 2014
InterContinental Hotels Group June 2013 - February 2014
Starwood Hotels & Resorts Worldwide, Inc. January 2010 - June 2013
Starwood Hotels & Resorts Worldwide, Inc. October 2009 - October 2011
Slackers Cds & Games 2002 - 2007
Skills
Time Management, Recruiting, Management, Human Resources, Customer Satisfaction, Customer Service, Employee Benefits, Employee Relations, Employee Training, Payroll, Performance Management, Sales, Training, Hotel Management, Hospitality Management, Hospitality Industry, Hospitality, Front Office, Catering
Education
Lindenwood University
Human Resources Management/Personnel Administration, General
Starwood Rooms University
InterContinental Hotels Group 2003 - Present
PCMA Capital Chapter January 2010 - December 2010
Washington Convention & Tourism Corporation 2001 - 2003
On Site Productions 1999 - 2001
Skills
Meeting Planning, Salesforce.com, Hotels, Hospitality, Hospitality Industry, Sales, Tourism, Resorts, Revenue Analysis, Event Planning, Contract Negotiation, Corporate Events, Trade Shows, Event Management, Hospitality Management, Training, Management, Customer Service, Hotel Management, Yield Management, Front Office, Convention Services, Catering, Food & Beverage, Incentives, Pre-opening, Banquets, Leisure, Rooms Division, Incentive Travel, Business Travel
Education
Louisiana State University 1985 — 1990
Staybridge Suites March 2012 - Present
InterContinental Hotels Group October 2000 - Present
Candlewood Suites 1998 - March 2012
Summerfield Suites Hotels 1995 - 1998
Skills
Hotels, Sales Management, Property Management..., Rooms Division, Leisure, Profit, Customer Service, Negotiation, Opening Hotels, Income Statement, Team Building, Sales, Contract Negotiation, Customer Satisfaction, Leadership, Training, P, Hospitality, Hospitality Management
Education
Los Angeles Pierce College 1991 — 1994
InterContinental Hotels Group May 2012 - Present
IBM July 2011 - May 2012
The Results Companies November 2008 - August 2011
Results Technologies November 2008 - April 2011
ComputerNet Resource Group 2000 - 2001
Skills
VMware ESX, Virtualization, Windows Server, DNS, Network Security, Servers, TCP/IP, VMware, Disaster Recovery, DHCP, System Administration, Microsoft Exchange, Active Directory, Troubleshooting, Technical Support, Linux, Windows, IIS, Operating Systems, Data Center, Cisco Technologies, VPN, SAN, Group Policy, Storage, Microsoft Technologies, Citrix, vSphere, Cluster, Windows 7, Routers
Education
Kennesaw State University - Michael J. Coles College of Business 1993 — 1997
InterContinental Hotels Group July 2012 - Present
InterContinental Hotels Group March 2011 - Present
Hotel Indigo West End July 2008 - March 2011
Holiday Inn Express Nashville Downtown October 2007 - July 2008
Holiday Inn Brentwood May 2005 - September 2007
Holiday Inn Express Nasvhille Downtown April 2003 - May 2005
Sheraton Music City Hotel 2000 - 2002
Skills
Hospitality Industry, Revenue Analysis, Hotel Management, Hotels, Hospitality Management, Yield Management, Hospitality, Resorts, Sales, Front Office, Property Management..., Tourism, Food & Beverage, Hotel Booking, Pre-opening, Rooms Division
Education
Lenoir-Rhyne College
Hill Family Farm September 2013 - Present
LifeWay Christian Resources 2001 - July 2013
Avista Hotels September 2000 - April 2001
Interstate Hotels & Resorts August 1996 - June 2000
Cooper Hotels June 1993 - August 1996
InterContinental Hotels Group April 1981 - June 1993
Skills
Event Planning, Public Speaking, Leadership Development, Non-profits, Team Building, Social Media, Strategic Planning, Coaching, Marketing Communications, Budgets, Training, Teaching, Project Management, Research, Organizational..., Hotels, Social Networking, Marketing, Marketing Strategy, Team Leadership, Leadership, Management, Customer Service, Staff Development, Community Outreach, Customer Satisfaction, Nonprofits, Camping, Sales, Christian Ministry, Operations Management, Retreats, Hospitality Management, Social Media Marketing
Education
Lamar University 1974 — 1978
Education
InterContinental Hotels Group January 2010 - Present
IHG 2007 - 2010
InterContinental Hotels Group January 2005 - 2007
Skills
Hotels, Hospitality, Hospitality Industry, Vendor Management, Customer Service, User Acceptance Testing, User Experience, User Stories, End User Training, Product Road Mapping, Road Map Development, Workshop Facilitation, Program Facilitation, Stakeholder Management, Product Management, Product Design, Product Launch, Waterfall, Agile Methodologies, Atlassian JIRA, Product Support, Front Office, Leadership, iRise, Pilot Projects
Education
Southern Illinois University, Carbondale 2001 — 2005
Bachelor of Science (BS), Hospitality Administration/Management
Kennesaw State University
Club Corp. October 2014 - Present
Marriott International May 2014 - October 2014
Capital City Grill October 2013 - May 2014
Pluckers Wing Bar June 2012 - October 2013
InterContinental Hotels Group January 2012 - June 2012
Canongate Golf Clubs April 2010 - January 2012
Canongate Golf Clubs February 2008 - March 2010
Skills
Baking, Culinary Management, Culinary Skills, Pastry, Restaurant Management, Bartending, Catering, Banquet Operations
Education
Le Cordon Bleu College of Culinary Arts-Atlanta 2006 — 2008
Associate of Arts and Sciences (AAS), Culinary Arts/Chef Training
Hotel Consulting April 2010 - Present
Alden Houston October 2006 - March 2010
St. Regis Hotel January 2005 - October 2006
InterContinental Hotels Group April 2002 - December 2004
InterContinental Hotels Group January 1999 - April 2002
Skills
Hotels, Hospitality, Forecasting, Event Planning, Customer Service, Catering, Food, Front Office, Hotel Management, Pre-opening
Education
University of Houston 2000 — 2005
Bachelor of Science (B.S.), Early Childhood Education
Louisiana College
Early Childhood Education and Teaching
InterContinental Hotels Group April 2015 - Present
Synergy Search Partners September 2013 - April 2015
AGCO Corporation September 2012 - August 2013
Richardson Technology Professionals /HR Consulting and Recruiting December 2008 - August 2012
Clark Atlanta University January 1996 - November 2008
Skills
Recruiting, Sourcing, Organizational..., Leadership Development, Performance Management, Training, Conflict Resolution, Consulting, Coaching, Leadership, Social Networking, Management, Team Building, Project Management, Strategic Planning, Public Speaking, Negotiation, Applicant Tracking...
Education
Louisiana State University
Bachelor of Engineering (B.E.)
Kennesaw State University
Human Resource Management Certification
Wyndham Hotel Group September 2012 - Present
Hilton Atlanta December 2013 - September 2015
Emory Healthcare July 2013 - October 2014
Twelve06 June 2011 - December 2012
InterContinental Hotels Group December 2010 - September 2011
Concessions Paschals June 2009 - November 2010
Hoilihans September 2003 - December 2008
Skills
HACCP, Cuisine, Banquets, Menu Development, Cost Control, Culinary Skills, Brunch, Culinary Management, Culinary Education, Food Cost Analysis, Labor Cost Management, Menu Costing, New Restaurant Openings, Pre-opening experience, Recipe Testing, Chef, Personal Chef Services, International Cuisines, French Cuisine, Asian Cuisine, Cajun, American Cuisine, Platters, Braising, Food Demonstrations, Portion Control, Hotels, Italian cuisine, Mediterranean, Recipes, Gourmet, Pastry, Pre-opening
Education
Le Cordon Bleu College of Culinary Arts 2015 — 2017
Bachelor's degree, Restaurant, Culinary, and Catering Management/Manager
Le Cordon Bleu College of Culinary Arts-Atlanta 2009 — 2011
Associate's degree, Culinary Arts/Chef Training
CoreLogic July 2015 - Present
Berkshire Hathaway HomeServices June 2015 - Present
Independent Marketing Consultant December 2007 - Present
Delta Air Lines January 2013 - November 2013
InterContinental Hotels Group February 2011 - January 2012
ZEP, Inc. 2009 - 2010
The Home Depot 2008 - 2009
Deutz Corporation 2005 - 2006
Skills
Marketing Strategy, Marketing Communications, Cross-functional Team..., Marketing, Marketing Management, Event Planning, E-commerce, Project Management, Management, Retail, Digital Marketing, Direct Marketing, Advertising, Integrated Marketing, Event Management, Program Management, Strategy, Account Management, Leadership, Sales, Vendor Management, Product Marketing
Education
Argosy University Atlanta 2010 — 2012
MBA, Marketing
Kennesaw State University
Cert., Meeting and Event Planning
University of Massachusetts, Amherst
BA, Communications
The Beverly Hills Hotel August 2010 - Present
InterContinental Hotels Group May 2008 - August 2010
Sofitel Los Angeles 2006 - 2009
California Air National Guard June 2002 - June 2008
Staples Center November 2005 - February 2007
Cooke Protective Services October 2000 - July 2006
Skills
Security, First Aid, AED, Hospitality, Cpr Certified, Workplace Violence, CCTV, Crowd Control, Security Training, Corporate Security, Security Operations, Physical Security, Security Management, Personal Protection, Executive Protection, Customer Service, Hospitality Industry, Hospitality Management, Hotel Management
Education
Los Angeles Southwest College 2004 — 2006
UEI 2001 — 2002
Office Admin
Raleigh Egypt High School 1998 — 2000
LexisNexis November 2013 - Present
LexisNexis April 2011 - November 2013
InterContinental Hotels Group July 2005 - November 2010
Skills
Cross-functional Team..., Servers, Training, Management, Customer Service, Testing, Software Documentation, Technical Support, Troubleshooting, Networking, Process Improvement, SharePoint, Leadership, Analysis, Microsoft Office, Project Management
Education
Kennesaw State University - Michael J. Coles College of Business 2006 — 2008
Bachelor of Business Administration, Business Administration and Management, General
IHG - InterContinental Hotels Group September 2014 - Present
The Home Depot April 2014 - September 2014
B 4 Platoon L.L.C. August 2012 - August 2013
InterContinental Hotels Group August 2012 - July 2013
NRS Media June 2012 - July 2012
THINK Interactive, Inc August 2010 - August 2011
Skills
Web Analytics, Google Analytics, Social Media Marketing, Omniture, Google Adwords, Market Research, Business Intelligence, User Experience, Adobe Discover, Adobe Report Builder, Adobe SiteCatalyst, SEM, Analytics, E-commerce, Digital Strategy, Mobile Marketing, Interactive Marketing, Advertising, Social Media, Microsoft Office
Education
Kennesaw State University 2010 — 2014
Bachelor's Degree, Psychology, Junior
Larsen Larsen Nash & Larsen December 2014 - Present
InterContinental Hotels Group August 2012 - December 2014
Homeland Field Service August 2011 - January 2012
Walmart August 2008 - August 2011
Skills
Customer Satisfaction, Customer Service, Telephone Skills, Phone Etiquette, Cashiering, Time Management, PowerPoint, Microsoft Office, Outlook
Education
Latter-day Saints Business College 2015 — 2017
Paralegal Studies
Weber State University 2010 — 2013
Criminal Justice and Corrections
Choose Chicago June 2015 - Present
IHG - InterContinental Hotels Group December 2014 - May 2015
InterContinental Hotels Group November 2012 - December 2014
The Ritz-Carlton Hotel Company LLC June 2012 - November 2012
The Ritz-Carlton Hotel Company LLC August 2011 - October 2012
Sushi Rock December 2009 - July 2011
InterContinental Hotels Group June 2010 - August 2010
Wine Bar June 2008 - August 2010
Terrace Club, Delaware North Company April 2008 - August 2008
Abercrombie & Fitch August 2006 - August 2007
Skills
Event Planning, Microsoft Office, Learning, Time Management, Organization, Food & Beverage, Restaurants, Banquets, Resorts, Ethics, Hospitality Industry, Hotels, Hotel Management, Front Office, Hospitality, Hospitality Management, Marketing, Sales, Training, Catering, Property Management..., Revenue Analysis, Micros, Rooms Division, Guest Service Management, Opera, Concierge Services, Pre-opening, MICROS
Education
Kent State University 2007 — 2011
Bachelor of Science, Nutrition and Food; Hospitality Management
Knowshi 2010 - Present
Delta Air Lines 2010 - May 2014
Derse Exhibits and Events 2012 - 2013
Phalconstar Communications September 2004 - September 2012
Market One & TBS Event Promotions 2006 - 2011
InterContinental Hotels Group 2008 - 2010
Embassy Suites 2009 - 2009
Entertainment Industry 1998 - 2008
NBC News 2004 - 2005
Atlantic Records 1998 - 2001
Skills
Promotions, Entertainment, Customer Service, Event Planning, Decision Making, Organizing, Photography, Site Selection, Site Planning, Brand Development, Sales Management, Retail Management, Teamwork, Hospitality, Hotels, Event Management, Budgeting, Contract Negotiations, Marketing Communications, Account Management, Special Events, Writing, Retail, Mentoring, Budgets, Marketing Strategy, Training, Store Management, Contract Negotiation, Location Intelligence, Sales, Management, CRM, Time Management, Editing, Social Networking, Newsletters, Public Relations, Social Media Marketing, Interviews, Sales Operations, Program Management, Advertising, Press Releases, Online Marketing, Email Marketing, Outlook, Social Media, Corporate Events, Brand Awareness
Education
Richland College 2008 — 2010
Certificate, Meeting and Event Management
Langston University 1996 — 2001
Bachelor of Arts, Broadcast Journalism/Mass Communications
InterContinental Hotels Group June 2002 - January 2005
InterContinental Hotels Group September 2000 - June 2002
InterContinental Hotels Group September 1999 - September 2000
InterContinental Hotels Group September 1997 - September 1999
InterContinental Hotels Group June 1996 - September 1997
Skills
Customer Service, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Satisfaction, Management, Leadership, Training, Forecasting, Hotels, Analysis, Revenue Analysis, Hospitality Industry, Hotel Management, Restaurants, Teamwork, Pre-opening, Front Office, Hospitality, Staff Development, Hiring, Budgets, Outlook, Windows, Food, Employee Relations, Payroll, Office Administration, Accounts Receivable, Administrative..., Human Resources, Accounts Payable, Recruiting, Marketing, Catering, Event Management, Sales, Hospitality Management, Rooms Division, Food & Beverage, Micros, Banquets, MICROS
Education
Louisiana State University 1990 — 1993
Pyschology
InterContinental Hotels Group June 2012 - Present
InterContinental Hotels Group April 2008 - June 2012
Accor April 2007 - April 2008
The Beverly Hills Hotel November 2004 - April 2007
Skills
Crisis Management, Hotel Management, Security Management, Fire Life Safety, Life Safety, Security Operations, Private Investigations, Fire Safety, First Responder, Training, Hospitality Industry, Risk Assessment, Emergency Management, Hospitality Management, Risk Management, Loss Prevention, Physical Security, Hospitality, Team Building, Hotels, Leadership, Security, Corporate Security, Project Planning, Supervisory Skills, Investigation, First Aid, Executive Protection, Security Training, CCTV
Education
Los Angeles Harbor College 2001 — 2003
Hawthorne High School 1988 — 1991
The Westin Cleveland Downtown April 2014 - Present
InterContinental Hotels Group May 2002 - April 2014
The Ritz-Carlton, Cleveland October 2001 - May 2002
Renaissance Cleveland Hotel January 1997 - August 2001
Skills
Hospitality Management, Hotels, Hospitality Industry, Revenue Analysis, Hospitality, Catering, Banquets, Sales, Hotel Management, Event Management, Management, Business Travel, Sales Management, Property Management..., Business Development, Tourism
Education
Kent State University
CaptionMax July 2014 - Present
Great Dental Websites October 2013 - Present
Oregon Employment Department November 2009 - November 2013
InterContinental Hotels Group 1996 - 1996
Skills
Resume Writing, Copywriting, Creative Writing, Interviews, Editing, Social Media, Training, Policy, Newsletters, Public Speaking, Government, Technical Writing, Community Outreach, Customer Service, Video, Writing
Education
Lane Community College 2007 — 2009
Associate's Degree
Keller Williams Real Estate 2010 - September 2013
Deluxe Corporation February 2005 - November 2010
HILTON CORP. January 1999 - October 2004
InterContinental Hotels Group January 2002 - January 2003
Skills
Training, Sales, Negotiation, Leadership, Marketing, Hospitality, Investment Properties, Sales Operations, Sellers, Social Media Marketing, Management, CRM, Selling, Marketing Strategy
Education
Louisiana State University
Bachelor Degree, Business Management
Promax BDA Promo Pathway
Television Promo Writer Editor Producer
Dorchester Collection February 2013 - Present
InterContinental Hotels Group May 2011 - February 2013
Hyatt Hotels Corporation 2008 - 2010
Nordstrom July 2006 - 2009
Skills
Guest Service Management, People-oriented, Opening Hotels, Bilingual-English/Spanis..., Customer Service..., Call Centers, Phone Etiquette, Hotels, Front Office, Hotel Booking, Sales, Retail, Hospitality Management, Call Center, Boutique Hotels, Employee Relations
Education
Los Angeles City College 2006 — 2010
Associate's degree, Business Administration and Management, General
Los Angeles Vocational Institute
Massage Therapist Certified, Eastern Medicine
Florida Blue April 2015 - Present
Florida Blue February 2015 - April 2015
Florida Blue June 2014 - February 2015
Incepture August 2013 - January 2015
Incepture December 2011 - August 2013
Incepture April 2010 - December 2011
Triserv Alliance LLC May 2009 - September 2009
IHG 2004 - 2009
InterContinental Hotels Group 1998 - 2004
Towers Perrin 1996 - 1998
Skills
Talent Management, Talent Acquisition, Benefits Management, Strategic Leadership, Strategic Human..., Continuous Improvement, Marketing Strategy, Performance Management, Vendor Management, Change Management, Employee Benefits, Human Resources, Leadership Development, Organizational..., Team Building, Public Speaking, Panel Moderator, Benefits Administration, Sourcing, Employee Relations, Mergers, Recruiting, Temporary Placement, Leadership
Education
Kennesaw State University 1984 — 1989
BBA, Marketing
InterContinental Hotels Group (IHG) February 2015 - Present
InterContinental Hotels Group March 2013 - February 2015
IHG June 2010 - March 2013
The People Network April 2009 - June 2010
IBM Global Business Services 2005 - April 2009
IBM Global Services 2001 - 2005
IBM Global Services 1998 - 2001
IBM Global Services 1997 - 1998
IBM Global Services 1996 - 1997
IBM Global Services 1995 - 1996
Skills
Quality Assurance, Automation, Regression Testing, Agile, Requirements Analysis, MS Project, Software Project..., Web Project Management, IT Service Management, IT Operations, IT Outsourcing, Visual Basic, C++, QTP, Internet Security, Build Management, OWASP, ADA compliance, Agile Methodologies, Java, Testing, Scrum, Test Automation, Test Planning, Software Quality..., User Acceptance Testing, Quality Center, Test Management, Agile Project Management, Integration, Unix, Waterfall, SOA, Java Enterprise Edition, Web Services, Enterprise Software, SQL, Oracle, Cross-functional Team..., Visio, Software Development, Requirements Gathering, Test Cases, Perl, Software Design, Manual Testing, Web Applications, XML, Continuous Integration, System Testing
Education
Kennesaw State University 1988 — 1994
BS, Computer Science
Kennesaw State University
Bachelor of Science (BS), Computer Science
The Ritz-Carlton Hotel Company LLC August 2012 - Present
New York Hilton Midtown January 2013 - November 2014
InterContinental Hotels Group June 2012 - July 2012
The Algonquin Hotel July 2010 - June 2012
The Rainbow Room November 1999 - June 2009
Skills
Hospitality Management, Micros, Hotels, TIPS Certified, Food & Beverage, Hospitality Industry, Hospitality, Catering, Hotel Management, Restaurants, Front Office, Pre-opening, Menu Development, Fine Dining, Restaurant Management, Culinary Skills, Rooms Division
Education
Laguardia Community College 2002 — 2005
Business Administration and Management, General
Anglo Americano 1985 — 1998
High School/Secondary Diplomas and Certificates
Jewish Community Center of Asheville March 2015 - Present
Jewish Community Center of Asheville March 2015 - Present
Asheville JCC Shalom Center for Early Childhood Education March 2006 - Present
Ponchartrain Elementary School 2004 - 2006
Self-employed private tutor 2002 - 2004
Avenue Plaza Resort and Pro Spa 1993 - 2002
InterContinental Hotels Group 1989 - 1993
Skills
Teaching, Special Education, Curriculum Development, Educational Leadership, Classroom Management, Classroom Assessment, Qualitative Research, Academic Tutoring, Office Administration, Financial Accounting, Operating Budgets, Cash Management, Accounts Payable, Account Reconciliation, Financial Reporting, Microsoft Office, Microsoft Excel, Classroom, Curriculum Design, Differentiated..., Educational Technology, Instructional Technology, Lesson Planning, Tutoring
Education
Western Carolina University 2010 — 2014
Bachelor of Science (B.S.), Education - BK
Louisiana State University 1982 — 1989
Business Administration and Management, General
John Q. Hammons Hotels & Resorts November 2014 - Present
John Q. Hammons Hotels & Resorts July 2014 - November 2014
Interstate Hotels & Resorts May 2014 - July 2014
Carlson January 2010 - July 2013
InterContinental Hotels Group August 2008 - January 2010
HelmsBriscoe May 2007 - August 2008
Hilton Worldwide March 2001 - March 2007
Starwood Hotels & Resorts Worldwide, Inc. 2004 - 2005
Arizona State University July 1998 - August 2000
Cleveland Cavaliers December 1991 - March 1998
Skills
Revenue Management, Event Planning, Contract Negotiation, Hospitality Industry, Public Relations, Budgeting, Sales Management, Revenue Analysis, Budgets, Hotels, Hospitality, Customer Service, Food & Beverage, Resorts, Hotel Management, Catering, Marketing, Project Planning, Meeting Planning, Hospitality Management, Trade Shows, Event Management, Corporate Events, Customer Satisfaction, Restaurants, Banquets, Yield Management, Management, Forecasting, Marketing Strategy, Sales, Pre-opening, Tourism, CRM, Menu Development, Front Office, Hotel Booking, Convention Services, Opening Hotels, Property Management..., Incentives, Rooms Division, Micros, OnQ, Travel Management, Leisure, Business Travel, Revenue Forecasting, Opera, Guest Service Management
Education
Kent State University 1990 — 1995
Business, Human Resource Management
Nelson's Shoes March 2009 - Present
Intercontinental Hotels Group 1997 - 2006
Education
Limestone College 2003 — 2005
Bachelors, Social Work
Strayer University
MBA, Public Administration
InterContinental Hotels Group April 2014 - Present
Skills
Hospitality Management, Housekeeping, Front Office, Opera, Hotels, Pre-opening, Property Management..., Hotel Management, Laundry, Hospitality Industry, Rooms Division
Education
Les Roches International School of Hotel Management 2003 — 2005
Associate's degree, Hospitality Administration/Management
HawesGroup 2007 - Present
Sam Houston Race Park 2005 - 2007
First Horizon National Corporation March 2004 - 2005
Reliant Energy 1999 - 2004
InterContinental Hotels Group 1996 - 1999
CVS Caremark Corporation 1994 - 1996
Bristol-Myers Squibb 1992 - 1994
Anheuser-Busch 1989 - 1992
Skills
Marketing Management, Integrated Marketing, Email Marketing, Marketing, Public Relations, Direct Marketing, CRM, Lead Generation, Online Marketing, Social Media Marketing, Advertising, Marketing Communications, Marketing Strategy, Social Media, Cross-functional Team..., Digital Marketing, Product Marketing, B2B Marketing, B2C marketing, Financial Analysis, Analysis, Sponsorship, Sponsorship Sales, Sponsorship Activation, Leadership, Team Leadership
Education
University of North Texas
Master of Business Administration (M.B.A.), Statistics
Louisiana State University and Agricultural and Mechanical College
Bachelor of Science (B.S.), Finance
InterContinental Hotels Group Front Desk ManagerStarwood Hotels & Resorts Worldwide, Inc.January 2009 - November 2011
InterContinental Hotels Group August 2006 - December 2008
Skills
Guest Recovery, Safety, Security, VIP Services, Opera, Lightspeed, Galaxy, Holidex, Micros, HotSOS, Timesaver, Revenue Analysis, OnQ, Crisis Management, Valet Parking, Hotel Management, Night Audit
Education
Kennesaw State University 1999 — 2001
Reinhardt College 1997 — 1999
Lipp and La Gloutonnerie May 2008 - Present
Presidente Intercontinental Mexico January 2009 - February 2010
Presidente Intercontinental August 1991 - September 2007
Specialty Restaurants August 1991 - September 2007
InterContinental Hotels Group 1991 - 2007
Presidente Intercontinental Cozumel January 1991 - September 1992
Intercontinental Hotel May 1990 - July 1991
Boca Raton Hotel and Resort March 1987 - June 1989
Williams Island Resort June 1988 - February 1989
Ritz Carlton Hotel August 1986 - March 1987
Education
Los Angeles Valley College 1964 — 1967
Business Administration
McKesson September 2013 - March 2015
Bank of America Merchant Services, LLC 2011 - 2013
Bank of America Merchant Services, LLC 2011 - 2011
InterContinental Hotels Group 2007 - 2011
Assurant Solutions 2003 - 2006
Nortel Networks 1999 - 2001
Nortel Networks 1996 - 1999
Skills
Requirements Analysis, Product Management, Telecommunications, Management, Vendor Management, Business Analysis, Cross-functional Team..., SDLC, Process Management, Process Improvement, Project Portfolio..., PMO, Business Process..., Stakeholder Engagement, Customer Engagement, Relationship Management, Analytical Skills, Communication Skills, Contract Negotiation, Matrix Management, Functional Requirements, Functional..., Customer Retention, User Scenarios, Use Case Analysis, User Experience, Program Management, Software Development, Software Project..., PDLC, Project Delivery, E-commerce, Business Process..., Visio, Enterprise Software, Leadership, Mentoring Of Staff, Strategy Implementation, Software Implementation, Risk Management, P&L Budget Management, Gap Analysis, Manage Client..., Agile Project Management, Portfolio Management, iRise, SharePoint, Strategic Planning, Analysis
Education
Kennesaw State University - Michael J. Coles College of Business 1999 — 2001
MBA, Marketing
Tennessee State University 1992 — 1996
Bachelor of Science, Computer Science
The Rainmaker Group May 2015 - Present
InterContinental Hotels Group September 2012 - October 2014
InterContinental Hotels Group (IHG) November 2009 - September 2012
I.H.G. August 2007 - August 2009
AT&T/BellSouth August 2003 - May 2007
BellSouth Telecommunications August 2000 - August 2003
Eastman Kodak Company November 1998 - July 2000
Compaq Computer Corporation August 1996 - October 1998
Digital Equipment Corporation 1986 - 1996
Skills
Direct Marketing, Market Research, Selling, Marketing, Marketing Communications, Product Marketing, Integrated Marketing, Business Development, CRM, Internal Communications, Product Management, Strategic Planning, Marketing Strategy, Strategy, Advertising, Sponsorship, Channel Partners, Project Management, Competitive Analysis, Market Analysis, Management, New Business Development, Sales, Cross-functional Team..., Team Building, Program Management, Market Planning, Account Management, Marketing Management, Brand Management, Multi-channel Marketing, Digital Marketing, Segmentation, Leadership, Analytics, B2B, Project Coordination
Education
Kennesaw State University - Michael J. Coles College of Business 2001 — 2003
Executive MBA, Marketing & Management
University of Texas at Dallas - Naveen Jindal School of Management 1990 — 1993
B.A., Managment and Marketing
Risk Enterprise Management October 2009 - December 2011
InterContinental Hotels Group November 1995 - October 2009
Skills
Claims Management, Analytical Abilities, Customer Service, Medical Management, Litigation Management, Claims, Insurance, Investigation, Workers Compensation, Risk Management, Quality Auditing, Compliance Audits, Teamwork, Attention To Detail, Claim
Education
Long Island University, C.W. Post Campus
BA, Criminal Justice/Sociology
Intercontinental Hotels Group 2010 - Present
IHG August 2005 - Present
Skills
JavaScript, Microsoft SQL Server, Agile Methodologies, Scrum, SQL, Software Development, SOA, Front Office, Requirements Analysis, SDLC, Quality Center, Web Services, Enterprise Architecture, Hibernate, Testing, Business Analysis, Agile Project Management, Software Project..., Spring, Databases, Software Quality..., Database Design, Data Warehousing, Oracle, Requirements Gathering, Web Applications, Java Enterprise Edition, Spring Framework
Education
Louisiana State University
HH Consulting Services, LLC September 2007 - Present
Doosan Infracore International 2013 - 2014
The Weather Channel 2013 - 2013
AGCO Corporation 2008 - 2012
Georgia System Operations Corporation 2007 - 2008
Coca-Cola Enterprises Inc. February 2002 - May 2007
Intercontinental Hotels Group September 2000 - January 2002
Coca-Cola Enterprises Inc. August 1997 - September 2000
Skills
Data Analysis, Job Evaluation, Incentive Programs, Human Resources, International Tax, Salary, Expatriate Management, Project Management, Process Improvement, Global Mobility, Management, Vendor Management, Recruiting, Personnel Management
Education
Kennesaw State University 1986 — 1989
MBA, Human Resources
University of West Georgia 1979 — 1985
BBA, BA, Business and French
Voya August 2010 - Present
ING January 2006 - Present
ING Americas 2005 - Present
ING March 2005 - September 2006
Intercontinental Hotels 2000 - 2004
InterContinental Hotels Group October 1998 - January 2000
VoiceCom Inc August 1996 - October 1998
Skills
IT Audit, SAS70, Project Management, Information Security, Sarbanes-Oxley, Oracle Identity Manager, Oracle Identity..., Business Objects, Process Improvement, IT Strategy, Auditing, IT Risk Management, IT Service Management, Vendor Management, Security, Internal Controls, COBIT, Information Security..., System Administration, Business Continuity, Computer Security, Management, Security Management
Education
John Marshal Law School 1987 — 1987
Paralegal, Law
Kennesaw State University 1980 — 1984
BA, Psychology
Université Paris-Sorbonne 1982 — 1982
French-Studies Abroad, French
InterContinental Hotels Group June 2014 - Present
Aramark Uniform Services May 2013 - June 2014
Compass Group June 2009 - March 2013
The Home Depot April 2007 - June 2009
The Home Depot December 2004 - April 2007
Skills
Contract Negotiation, Customer Service, Strategic Planning, Contract Management, Team Building, Food & Beverage, Vending, Business Process..., Business Strategy, Procurement, Project Management, Purchasing, SAP, Budgets, Management, Account Management, Vendor Management, Leadership, Sourcing, Facilities Management, Forecasting, Strategic Sourcing, Sales Operations, Process Improvement, Training, Negotiation
Education
Kutztown University of Pennsylvania 2003 — 2004
MPA, Public Administration
Kutztown University of Pennsylvania 1996 — 2000
BS, Telecommunications
InterContinental Hotels Group 2007 - Present
Education
Kennesaw State University - Michael J. Coles College of Business
Buffalo Wild Wings Grill & Bar February 2006 - Present
Postal Annex March 2005 - June 2010
Best Western Hotels GB 2003 - 2006
InterContinental Hotels Group 2001 - 2003
Skills
Franchising, Food, Income Statement, Customer Service, Inventory Management, Team Building, Marketing, Hospitality Management, Microsoft Excel, Microsoft Word, Coaching, Real Estate, Negotiation, Restaurants, Hospitality, Retail, Sales, Strategic Planning, Hiring, Account Management, Contract Negotiation, Hotels, Restaurant Management, Entrepreneurship, Customer Satisfaction, Creative Strategy, Food Service, Food, Leadership, New Restaurant Openings, P
Education
Kent State University 1997 — 2001
Bachelor of Business Administration (BBA) Finance, Accounting and Finance
Hudson High 1994 — 1997
High School
InterContinental Hotels Group April 2008 - Present
CHOICE HOTELS CANADA October 2002 - July 2007
COMFORT INN January 1998 - October 2002
COMFORT INN September 1995 - January 1998
Skills
CMA, Revenue Management, Hospitality, Hotels, Guest Satisfaction, Certified Hotel..., Hotel Management, Training, Revenue Analysis, Customer Satisfaction, Hospitality Industry, Hospitality Management, Yield Management, P&L, Business Planning, Sales, Income Statement, Tourism, Food & Beverage, Leadership, Pre-opening, Resorts, Restaurants, Management, Budgets, Front Office
Education
Lakehead University 1991 — 1994
Badmn, Business Administration
InterContinental Hotels Group Global Security AdministratorInterContinental Hotels Group1991 - Present
Education
Lamar University
Bridge2 Solutions June 2014 - Present
InterContinental Hotels Group January 2009 - Present
TSYS Loyalty October 2008 - January 2009
Georgia Department of Human Resources 2004 - 2008
Dept of Human Resources 2004 - 2007
Skills
Java, SDLC, Agile Methodologies, SQL, Requirements Analysis, Software Development, Oracle, XML, SOA, Scrum
Education
Kennesaw State University 2005 — 2008
MBA
large bank October 2014 - Present
Charming Shoppes / Ascena 2007 - August 2014
Bank of America 2006 - 2007
InterContinental Hotels Group 2006 - 2006
Charming Shoppes 2002 - 2006
The Franklin Mint 1985 - 2001
National Demographics and Lifestyles / The Lifestyle Selector 1982 - 1985
American Nurses' Association 1978 - 1982
University of Missouri at Kansas City 1977 - 1978
Skills
Multi-channel Marketing, Analytics, Customer Retention, Customer Acquisition, Forecasting, Email Marketing, Direct Marketing, SAS, Direct Mail, Customer Insight, Data Analysis
Education
Kent State University
MA Experimental Psychology, Statistics
University of Kansas
BA, Experimental Psychology
GE September 2011 - Present
InterContinental Hotels Group February 2001 - September 2011
Siemens January 2007 - February 2007
Xerox March 2001 - January 2007
KNOWLEDGE ALLIANCE November 2000 - February 2001
PEOPLES AND QUIGLEY INC May 2000 - February 2001
Skills
IT Solutions, Computer Hardware, Troubleshooting, Windows 7, Inventory Management, Vendor Management, Process Improvement, Management, System Administration, Customer Satisfaction, Customer Service, Software Documentation, Training, Budgets, Team Leadership, Team Building, Windows Server, Leadership, Hardware, Information Technology, Technical Support, Software Development, Networking, Disaster Recovery, Data Center, IT Management, Integration, IT Operations, IT Strategy, Business Analysis, Security, CRM, ITIL, IT Service Management, Cloud Computing, Project Management, Program Management
Education
Kennesaw State University 2012 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
InterContinental Hotels Group September 2000 - Present
Education
Kennesaw State University 1982 — 1987
Bachelor's Degree, Accounting
The Waldorf=Astoria 2010 - Present
Waldorf Astoria Hotel January 2009 - July 2010
Waldorf Astoria Hotel January 2007 - January 2009
Waldorf Astoria Hotel January 2006 - January 2007
Waldorf Astoria Hotel September 2004 - January 2006
Waldorf Astoria Hotel July 2003 - July 2004
The Roosevelt Hotel April 1997 - July 2003
InterContinental Hotels Group 1996 - 1998
Tavern on the Green 1990 - 1997
Skills
Banquets, Hotels, Micros, Pre-opening, Hospitality Management, Hotel Management, Hospitality Industry, Food & Beverage, Catering, Hospitality, Restaurant Management, Menu Development, Restaurants, Tourism, Banquet Operations, Property Management..., Convention Services, Meeting Planning, Budgets, Corporate Events, Cuisine, Fine Dining, Food, Guest Service Management, Hotel Booking, Lodging, Opening Hotels, Pre-opening experience, Revenue Analysis, OnQ, Resorts, Wedding Planning, Yield Management, Culinary Skills, Rooms Division, Opera, Parties, MICROS
Education
Laguardia Community College 1993 — 1996
Associate's degree, Accounting
Global Computer Architects June 2005 - Present
IHG May 2002 - Present
InterContinental Hotels Group 2002 - 2005
Newell Rubbermaid 2001 - 2002
iExplore, Inc. 1999 - 2001
W.W Grainger 1998 - 1999
United Airlines 1998 - 1998
Nielsen Media Research 1995 - 1998
IBM 1993 - 1995
Education
Lamar University 1991 — 1993
Masters, Computer Science
Osmania University 1986 — 1990
BE CSE, Engineering & Computer Science
ARAMARK September 2013 - January 2015
Health Management Associates, Inc. March 2012 - April 2013
ARAMARK October 2011 - November 2011
ARAMARK April 2011 - September 2011
InterContinental Hotels Group January 2011 - April 2011
InterContinental Hotels Group September 2010 - January 2011
C&M Field Services April 2009 - September 2010
Buffalo Wild Wings March 2007 - September 2009
Walden County Inn & Stables January 2008 - May 2008
Bob Evans October 2002 - March 2007
Skills
Human Resources, Employee Relations, Employee Benefits, Personnel Management, Recruiting, Training, Employee Training, Customer Service, Performance Management, Talent Management, Organizational..., Microsoft Office, Leadership, Hospitality Management, Hospitality, Event Planning, Microsoft Excel, Team Building, PowerPoint, Time Management, Accounts Payable
Education
Kent State University 2005 — 2008
BS, Hospitality Management
Bank of Texas May 2015 - Present
JPMorgan Chase April 2011 - Present
CapNet Securities Corporation November 2009 - April 2011
Concierge Contacts January 2007 - October 2009
InterContinental Hotels Group 2003 - 2006
Continental Airlines 1995 - 2001
J. Driscoll & Associates 1995 - 1995
Bank of America 1985 - 1995
Southwestern Publishing Company 1982 - 1982
Skills
Finance, Management, Credit, Sales, Program Management, Cash Management, Mortgage Lending, Commercial Banking
Education
University of Kentucky 1981 — 1983
M.B.A., Finance
Kentucky Wesleyan College 1977 — 1980
B.A., Political Science and Business Administration
Southern High School - Class of 76 1972 — 1976
Diploma, High School
The Coca-Cola Company August 2012 - Present
SunTrust Bank November 2010 - August 2012
Bank of America/Merrill Lynch April 2010 - August 2010
InterContinental Hotels Group January 2007 - October 2009
InterContinental Hotels Group 1991 - 2006
Contel Corporation 1980 - 1991
Education
Kennesaw State University
BBA, Management
InterContinental Hotels Group July 2013 - Present
Radisson 2009 - 2013
Catamaran 2009 - 2011
Vision IT September 2009 - November 2010
GC Services July 2006 - June 2008
Skills
Pharmacy Technicians, Customer Service, Clerical Skills, Call Center..., Sales, Claims Handling, Communication Skills, HIPAA
Education
Lansing Community College 2007 — 2009
General, Office Administration
Lansing School District 1986 — 1990
GED, General, 4.0
My Mini Resume LLC January 2013 - Present
Freelance Consultancy & Training January 2011 - Present
Melaleuca:The Wellness Company 2013 - 2013
WWW.IPA.EDU.SA February 2009 - February 2010
InterContinental Hotels Group January 2002 - October 2004
DOMINICAN IMPUESTOS January 1972 - April 1984
Skills
Loyal, English, Event Planning, Non-profits, Social Media, Customer Service, Government, Microsoft Word, Microsoft Excel, Negotiation, Public Speaking, Policy, Teaching, Curriculum Development, Teaching English as a..., Curriculum Design, Staff Development, Research, Higher Education, Coaching, Language Teaching, simultaneous translator, Educational Technology, Nonprofits, Teacher Training, Budgets, Blogging, Teamwork, Editing, Fundraising, Leadership Development
Education
FIU MIAMI 2004 — 2006
certificate, Public Administration and Social Service Professions, 3.0
NY LAW SCHOOL 1998 — 2000
0, FOREIGN ATTORNEY PROGRAM
Long Island University-Westchester Campus 1986 — 1989
MASTER in BUSINESS EDUCATION, Bilingual, Multilingual, and Multicultural Education, 99
unphu 1977 — 1980
Bachelor of Science (BS), Economics
UNPHU 1970 — 1980
Bachelor's degree, COMTABILIDAD
UNPHU 1970 — 1977
Bachelor of Business Administration (B.B.A.), CPA, 3
Sedgwick January 2015 - Present
Sedgwick April 2014 - Present
Global Eagle Entertainment November 2013 - April 2014
ReachLocal April 2009 - September 2013
Sedgwick CMS March 2007 - March 2009
IQI, Inc. January 1994 - August 1998
InterContinental Hotels Group January 1992 - December 1993
Sheraton Hotel Buenos Aires 1989 - 1991
Skills
Benefits Administration, Employee Benefits, Social Media, Accounts Payable, Accounts Receivable, Recruiting, Payroll, Training, Employee Relations
Education
Los Angeles Valley College
Business Administration and Management, General
Accountemps April 2015 - Present
Accountemps, a Robert Half Company April 2015 - Present
Watermarke Church November 2012 - January 2014
InterContinental Hotels Group December 1997 - April 2013
Georgia Trane May 1994 - December 1997
Smyrna Bank and Trust August 1987 - December 1993
Skills
Accounting, General Ledger, PeopleSoft, Excel, Account Reconciliation, Financial Accounting, Accounts Receivable, Rescue, Accounts Payable, Financial Reporting, QuickBooks, Cash Flow, Bookkeeping, Internal Controls, Invoicing, Documentation, User Acceptance Testing, Analysis, Banking, Business Strategy, Customer Service, Hotels, Process Improvement, Microsoft Office, Microsoft Word, Public Speaking, Training, Writing
Education
Kennesaw State University 1982 — 1994
BS, Accounting
North Cobb High School
Verizon Wireless December 2012 - Present
dipendIT Inc June 2010 - Present
Professional Access January 2011 - October 2011
Bluefly February 2007 - December 2010
Capgemini July 2006 - February 2007
DIRECTV, Inc January 2006 - June 2006
Citigroup January 2005 - December 2005
InterContinental Hotels Group November 2003 - December 2004
Pioneer Investment Management 2000 - 2003
Phoenix Global Solutions March 1998 - June 2000
Skills
ATG, ATG Commerce, ATG Dynamo, Endeca, JBoss Application Server, JBoss, Weblogic, Java, Java Enterprise Edition, JSP, Servlets, Spring, Web Services, Ant, Websphere, Tomcat, AJAX, JDBC, SOA, JUnit, Hibernate, J2EE, Eclipse, Scrum, JMS, Struts, Oracle, CVS, Subversion, Maven, Apache, XML, Agile Methodologies, J2EE Application..., EJB, SOAP, JIRA, REST, Design Patterns, Unix, XSLT, WebSphere, Spring Framework, WebLogic
Education
Kuvempu Vishwavidyanilaya 1991 — 1995
BE, Computer Science
BDT Engineering College
BE, Computer Science
The Standard Club February 2010 - Present
The Standard Club September 2006 - March 2010
Hotel InterContinental Chicago January 1990 - September 2006
InterContinental Hotels Group April 1992 - March 1995
Skills
Hotels, Banquets, Menu Development, Food, Hospitality Management, Restaurants, Hospitality, Front Office, Profit, Event Management, Event Planning, Inventory Management, Hotel Management, Hospitality Industry, Food & Beverage, Catering, Budgets, Guest Service Management, Restaurant Management, Culinary Skills, Customer Satisfaction, Purchasing, Fine Dining, Micros, Forecasting, Pre-opening, Revenue Analysis, Management, Customer Service, Leadership, Banquet Operations, Opening Hotels, Cuisine, Convention Services, Rooms Division, Meeting Planning, Guest Recovery, Pre-opening experience, Lodging, Resorts, Yield Management, MICROS
Education
Lewis University
English major
InterContinental Hotels Group November 2005 - Present
Beta Machine Company September 2000 - November 2005
McDonald's Corporation October 1973 - September 1977
Skills
Hotels, Hotel Management, Resorts, Pre-opening, Hospitality Industry, Customer Satisfaction, Property Management..., Purchasing, Customer Service, Training, Team Building, Hospitality Management, Sales, Revenue Analysis, Sales Management, Yield Management, Time Management, Employee Relations, Account Management, Leadership, Marketing Strategy, Event Planning, New Business Development, Marketing, Food Safety, Negotiation, Inventory Management, Hiring, Recruiting, Contract Negotiation, Food
Education
Collinwood High 1972 — 1976
Business, 12th
Lakeland Community College
Hilton St. Charles Avenue July 2014 - Present
French Quarter Inns January 2013 - July 2014
Monmouth Plantation 2005 - 2007
Bienville House Hotel 1996 - 2005
Wyndham Riverfront Hotel 1995 - 1996
Sheraton New Orleans Hotel 1992 - 1995
InterContinental Hotels Group 1989 - 1992
Fairmont Hotels & Resorts 1985 - 1989
Skills
Social Media Marketing, Marketing Strategy, Event Planning, Event Management, Sales&Marketing, Account Management, Sales Management, Public Relations, Newsletter Production, Web Design, Yield Management, Development &..., Marketing, Advertising, Hospitality Industry, Tourism, Online Marketing, Hospitality, Sales, Newsletters, Team Building, Management, Trade Shows, Email Marketing, Corporate Events, Market Planning
Education
Louisiana State University
Bachelor of Science (B.S.), Business Administration and Management, General
IHG - InterContinental Hotels Group January 2014 - Present
InterContinental Hotels Group January 2013 - December 2013
InterContinental Hotels Group October 2007 - January 2013
Embassy Suites Hotel March 2005 - May 2006
Skills
Front Office, Rooms Division, Guest Satisfaction, Hotels, Accounts Payable, Management, Hospitality Industry, Hospitality Management, Hospitality, Property Management..., Customer Satisfaction, Hotel Management, Hotel Booking, Opera, Leadership, Customer Service
Education
Kent State University 1999 — 2004
Bachelor, English
Garfield Heights High School 1995 — 1999
InterContinental Hotels Group August 2011 - Present
Lane Community College June 2011 - Present
Comfort Suites Eugene May 2008 - March 2011
Skills
Laundry, Guest Satisfaction, Guest Service, Pre-opening, Room Inspection
Education
Lane Community College 2011 — 2014
Tourico Holidays August 2013 - Present
Independent Consultant January 2012 - August 2013
InterContinental Hotels Group March 2007 - December 2011
Business Consulting January 2003 - December 2006
TUI Travel PLC 1995 - 2002
Thomson Travel Group July 1985 - December 1994
Solaglass Industries September 1979 - June 1985
Skills
Management Consulting, Management Accounting, Team Building, Leisure Travel, Retail, Executive Management, Business Strategy, Business Planning, Financial Analysis, Strategy, Consulting, P, Change Management
Education
The Chartered Institute of Management Accountants
ACMA
University of Lancaster
Bachelor of Arts (B.A.), Economics
InterContinental Hotels Group June 2007 - January 2015
Skills
Banquets, Food & Beverage, Restaurants, Hospitality Management, Hotel Management, Catering, Pre-opening, Hospitality Industry, Yield Management, Revenue Analysis, Hospitality, Hotels, Restaurant Management, Property Management...
Education
Long Beach City College 1984 — 1986
Associate of Arts (AA), Hospitality Administration/Management
Georgia Perimeter College March 2015 - Present
Georgia Perimeter College May 2012 - Present
Kennesaw State University January 2011 - May 2012
Board of Regents of the University System of Georgia January 2009 - December 2010
Board of Regents of the University System of Georgia April 2006 - December 2008
Cobb Galleria Centre July 2003 - December 2005
Intercontinental Hotels Group February 1990 - June 2003
Skills
Access, Nonprofits
Education
Kennesaw State University 2011 — 2013
Master of Business Administration (MBA)
The University of Memphis
Bachelor of Business Administration (BBA), Accounting
Sage Hospitality September 2014 - Present
InterContinental Hotels Group April 2007 - September 2014
Hilton Worldwide June 2006 - April 2007
InterContinental Hotels Group June 2005 - June 2006
Skills
Budgets, Training, Social Media Marketing, Leadership, Facebook, Team Building, Social Media, Public Relations, Event Management, Event Planning, Hospitality, Public Speaking, Strategic Planning, Employee Relations, PowerPoint, Microsoft Office, Leadership Development, Development of..., Sales Blitz Planning..., Revenue Analysis, Yield Management, Customer Service, Customer Retention, Sales Forecasting, Conflict Resolution, Fundraising, Proofreading, Sales Prospecting, Market Research, Requests for Proposals, Spreadsheets, Marketing Strategy, Sales, Hotels, Forecasting
Education
Lawrence Technological University 2009 — 2012
MBA, Business Administration
Michigan State University 2001 — 2005
Bachelor's Degree, Advertising
Marian High School 1998 — 2001
Remington Hotels 2013 - Present
Prospera Hospitality 2008 - 2013
InterContinental Hotels Group 2006 - 2007
Marriott International 1991 - 2005
Skills
ADP Payroll, Accounting, Microsoft Excel, Opera, Budgeting, Financial Analysis, Financial Statements, Windows Suite, M3, Timesaver, Profitvue, Payroll, Quickbooks Certified...
Education
Kennesaw State University
Master's degree
Rutgers University
Bachelor of Arts (B.A.), Economics
Safe Food Test April 2011 - Present
California Test Center August 2009 - Present
InterContinental Hotels Group February 2009 - May 2010
Skills
Food Safety, Elearning, HACCP, Online ServSafe Exams, Food Protection Manager
Education
Long Beach City College 2009 — 2011
Culinary, Food Safety, A
Candlewood Suites Nederland, TX October 2013 - Present
Holiday Inn July 2003 - February 2004
InterContinental Hotels Group October 2000 - July 2003
Education
Lamar University
GE Transportation June 2014 - Present
InterContinental Hotels Group October 2013 - May 2014
Hewlett-Packard July 2012 - October 2013
Commonwealth of Virginia (HCL America) January 2012 - July 2012
Skills
Spring, Java, XML, Java Enterprise Edition, Hibernate, Struts, JSP/SERVLET, JDBC, JavaScript, Web Services, AJAX, Log4j, Maven, JUnit, Oracle, SQL, DB2, HTML, CSS, Agile Methodologies, SPRING MVC
Education
Lawrence Technological University 2007 — 2009
Master of Engineering (M.Eng.), M.S.Engineering, 3.8/4.0
S.S.Engg College
Bachelor of Engineering (B.E.)