InterContinental Hotels Group
Industry: Company
DescriptionInterContinental Hotels Group plc, informally InterContinental Hotels or IHG, is a British multinational hospitality company headquartered in Denham, Buckinghamshire, England. IHG has about 800,000 guest rooms and 5,000 hotels across nearly 100 countries. Customer service: 020 3349 9179 Headquarters: Denham CEO: Keith Barr Subsidiaries: Holiday Inn, InterContinental, Holiday Inn Express,
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InterContinental Hotels Group Employees
American Express January 2015 - Present
IHG April 2014 - January 2015
IHG January 2013 - March 2014
IHG January 2011 - January 2013
IHG May 2008 - January 2011
InterContinental Hotels Group November 2007 - May 2008
InterContinental Hotels Group 1997 - November 2007
Six Continents 1996 - June 1997
Bass Hotels & Resorts 1993 - 1996
Bass Hotels & Resorts 1990 - 1993
Skills
Disaster Recovery, Data Center, Integration, Operating Systems, Software Development, Team Leadership, SOA, Enterprise Architecture, Databases, IT Operations, Leadership, SDLC, TCP/IP, TPF, Architecture, Networking, Testing, Performance Tuning, Servers, IT Service Management, High Availability, Management, XML, Virtualization, Vendor Management, Business Continuity, Agile Methodologies, Windows, IT Management, Cloud Computing, Security, System Deployment, Apache, Technical Support, Network Security, System Administration, Infrastructure Service..., Outsourcing, ITIL, Unix, Process Improvement, Strategy, Solaris, VMware, Software Project..., IT Strategy, Sourcing Transition..., zTPF, Data Center Migration, Applications Software...
Education
University of Phoenix 2003 — 2005
MSCIS, Computer Information Systems
University of Phoenix 2001 — 2003
BSIT, Operating Systems
Self Employed February 2010 - Present
Jumeirah November 2005 - March 2010
InterContinental Hotels Group January 2000 - October 2005
InterContinental Hotels Group (IHG) 1995 - 2000
Skills
Hospitality, Event Management, Customer Service, Hospitality Industry, Hotel Management, Pre-opening, Guest Satisfaction, Customer Satisfaction
Education
University of South Carolina-Columbia 1988 — 1992
BS, Hotel Restaurant Management
Owner Light Water Wellness November 2014 - Present
New Eden School of Natural Health July 2014 - Present
Hampton Inn Simpsonville June 2012 - June 2014
InterContinental Hotels Group December 2011 - June 2012
Hampton Inn and Suites Greenville-Downtown at RiverPlace January 2007 - January 2012
Skills
Management, Hospitality Management, Marketing Strategy, Yield Management, Revenue Forecasting, Leadership, Marketing, Revenue Management, Marketing/Promotion, Banquet and Catering..., Contract Negotiation, Customer Service..., Guest Service Management, Revenue Analysis, Hospitality, Cross-functional Team..., Sales, CRM
Education
New Eden School of Natural Health
Doctor of Traditional Naturopathy, Naturopathic Medicine/Naturopathy
University of Phoenix 2000 — 2005
Bachelor of Science (BS), Business Management/Marketing, 4.0
ITTO 2006 — 2006
Certification, ESL
Visit Phoenix June 2015 - Present
Sheraton Phoenix Airport Hotel Tempe January 2014 - June 2015
Aloft Phoenix Airport Hotel March 2013 - January 2014
Starwood Hotels & Resorts Worldwide, Inc. August 2011 - March 2013
Starwood Hotels & Resorts Worldwide, Inc. February 2011 - August 2011
InterContinental Hotels Group March 2010 - February 2011
ResortQuest October 2006 - July 2009
RITZ-CARLTON CLUB November 2005 - November 2006
ATLANTIC RECORDS/ELEKTRA November 2001 - September 2005
Interscope Records January 2001 - November 2001
Skills
Delphi, Salesforce.com, Google Analytics, Lanyon, Social Media, Microsoft Excel, Microsoft Word, Blogging, Galaxy, Hoovers, Hotelligence, Marketing
Education
University of Southern California 1994 — 1998
B.S, Music Industry
University of Southern California 1994 — 1998
Music Business
Pinecrest Academy July 2012 - Present
InterContinental Hotels Group October 2011 - June 2012
Jack Henry & Associates October 2008 - October 2011
COXnet June 2007 - October 2008
Banco Popular de Puerto Rico February 2006 - March 2007
Banco Santander April 2005 - February 2006
Banco Santander April 2002 - March 2005
Millennium Technology Associates 2001 - April 2002
NOBOX.com 1999 - 2001
Oriental Financial Group 1999 - 2000
Skills
Bilingual (Spanish /..., On-line Strategy, Product Management, Online Marketing, Bottom Line..., Requirements Gathering, UX & UI Design, Product Lifecycle..., Strategic Planning, Project Management, Business Process..., English, Online Advertising, CRM, E-commerce, Web Analytics, Banking, Business Analysis, Leadership, IT Strategy, Mobile Devices, Cross-functional Team..., Product Development, Business Strategy, Digital Strategy
Education
Banco Santander Puerto Rico 2005 — 2005
Executive Grooming Program
University of Phoenix 2002 — 2004
MBA
Inter-American University of Puerto Rico-Metropolitan Campus 1993 — 1999
Bachelor of Science
Colegio San Antorio de Rio Piedras 1990 — 1993
High School
Dept of the Treasury/Financial Crimes Enforcement Network October 2002 - Present
InterContinental Hotels Group August 1988 - October 2002
Skills
Government, Analysis, Policy, Customer Service, Data Entry, Public Policy, Microsoft Office, Policy Analysis, Security Clearance, Outlook, Research, Program Management, Data Analysis, Social Media, Editing, Training, Leadership, Event Management, Budgets, Public Speaking, PowerPoint, Microsoft Excel, Federal Government, Microsoft Word, Access, Public Relations, Process Scheduler, Community Outreach
Education
University of Puerto Rico-Rio Piedras 1983 — 1987
Interdisciplinary Studies, Modern Languages, Cum Laude
L'Auberge Casino Resort at Pinnacle Entertainment February 2014 - Present
Houstonian Hotel Club and Spa April 2011 - February 2014
InterContinental Hotels Group 2005 - 2011
Marriott Courtyard & Residence Inn West University 2005 - 2006
Holiday Inn Hotel & Suites 2002 - 2005
Puerto Rico Convention Bureau 1999 - 2002
Wyndham Condado Plaza Hotel & Casino 1996 - 1999
The Walt Disney Company August 1995 - January 1996
Skills
Hotels, Hospitality Industry, Hospitality, Hotel Management, Revenue Analysis, Resorts, Hospitality Management, Food & Beverage, Meeting Planning, Tourism, Front Office, Yield Management, Business Development, Sales, Catering, Customer Service, Time Management, New Business Development, Pre-opening, Trade Shows, Banquets, Leadership, Event Management, Rooms Division, Property Management..., Restaurants, Guest Service Management, Hotel Booking, Micros, Corporate Events, Convention Services, Menu Development, Leisure, Business Travel, Opera, Travel Management, Concierge Services, MICROS
Education
University of Phoenix 2000 — 2002
Master Degree, Global Management/International Business
University of Puerto Rico-Carolina Campus 1994 — 1999
Bachelor Degree, Hotel & Restaurant Management
Residence Inn Nashville Airport November 2013 - Present
Marriott International May 2012 - Present
Marriott International September 2009 - June 2011
InterContinental Hotels Group April 2009 - September 2009
Skills
Customer Service, Guest Recovery, Computer Applications, Sales Operations, Light Housekeeping, Laundry Services, Concierge Services, Event Planning, Outstanding time..., Restaurants, Food and Beverage, Microsoft Word, Microsoft Office, Safety and Security, Hospitality Management, Rooms Division, Hospitality, Hospitality Industry, Food & Beverage, Applications, Guest Service Management, Hotel Booking, Hotels, Front Office, Hotel Management, Opera, Resorts, Banquets, Property Management..., Tourism, Leisure, Customer Satisfaction, Reservation, Hotel Administration, Food Service, Lodging, Convention Services, Incentives, Corporate Events, Leisure Travel, ServSafe, Travel Management, Travel Planning, Up-selling, Online Travel, Tourism Management, Rooms Division..., Service Recovery
Education
University of Phoenix 2009 — 2013
Associate of Arts and Sciences (A.A.S.), Hospitality Administration/Management
Boone County High School 2001 — 2005
Diploma, High School/Secondary Diplomas and Certificates
First Citizens Bank December 2012 - Present
Wells Fargo September 2007 - December 2012
TSYS March 2003 - September 2007
InterContinental Hotels Group December 2001 - March 2003
Digitas, Inc. August 1998 - October 2001
Skills
Payments, Integrated Marketing, Credit Cards, Loyalty Marketing, Loyalty Programs, Direct Marketing, Marketing Strategy, Financial Services, Management, P&L Management, Cross-functional Team..., Strategy, Relationship Management, Credit, Marketing, Customer Experience, CRM, Program Management, Customer Retention, Leadership, Strategic Planning, Customer Acquisition, Strategic Partnerships, Database Marketing, Banking, Competitive Analysis, Product Management, Direct Mail, Multi-channel Marketing, Debit Cards, Vendor Management, Cross Selling, Payment Card Processing, Product Development, Payment Systems, Segmentation, Business Strategy
Education
University of South Carolina-Columbia 1994 — 1998
Bachelor of Arts (BA), Advertising
Grinnell Leadership Jumpstart
Visa Bankcard Management School
TSYS 301 Bank Card Management School
Sonesta Hotels 2014 - Present
Hampton Inn by Hilton Ft. Lauderdale/Plantation 2013 - 2014
DoubleTree by Hilton May 2010 - October 2013
CVS Caremark Corporation 2006 - 2010
Environmental Design Systems, Inc 1999 - 2006
InterContinental Hotels Group 1993 - 1995
InterContinental Hotels Group 1989 - 1993
Marriott International 1988 - 1989
BBVA Banco Provincial 1985 - 1988
Banco Mercantil 1982 - 1985
Skills
Customer Service, Portrait Photography, Headshots, Photography, Image Editing, Photoshop, Portraits, Lightroom, Digital Photography
Education
University of Phoenix-South Florida Campus 2012 — 2014
Master of Business Administration (MBA), International Business
The American Hotel & Lodging Educational Institute 2013 — 2014
Certified Hotel Administrator (CHA)
Trinity College 1995 — 1999
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
The New York Institute of Photography 1997 — 1999
Professional Photography, Glamour, Portraiture and Social Events
Colegio Universitario Monseñor Talavera 1985 — 1989
Banking and Finance
InterContinental Hotels Group April 2009 - Present
Utah Army National Guard 1988 - Present
IHG October 2007 - April 2009
InterContinental Hotels Group April 2003 - October 2007
IHG October 1997 - April 2003
InterContinental Hotels Group January 1995 - October 1997
All About Coins 1989 - 1997
Skills
Workforce Management, Avaya Call Routing (BSR), Call Center, Customer Experience, Customer Satisfaction, Forecasting, Operations Management, Performance Management, Hospitality, Team Leadership, Vendor Management, Team Building, Budgets, Outsourcing, Contact Centers, Revenue Analysis, Strategic Planning, Customer Service, Process Improvement, Coaching, Management, Leadership, Avaya, Call Centers, Business Analysis, Cross-functional Team..., Project Planning, Analytics, Strategy, Training, Change Management
Education
University of Phoenix 2002 — 2004
MBA
University of Utah 1989 — 1993
Bachelor
Cottonwood High School 1986 — 1989
High School Diploma
Four Seasons Hotels and Resorts January 2014 - Present
Mandarin Oriental Hotel Group November 2012 - June 2013
Raffles Hotel Singapore February 2011 - July 2012
Raffles Hotel Singapore November 2010 - February 2011
Raffles Hotel Singapore January 2008 - November 2010
Kempinski Hotels November 2005 - June 2007
InterContinental Hotels Group February 2004 - November 2005
Skills
Hospitality Management, Micros, Hospitality Industry, Food & Beverage, Hotels, Hotel Management, Menu Development, Food Promotions, Infogenesis, Private Events, Fine Dining, Restaurant Management, Rooms Division, Banquets, MICROS
Education
University of Santo Tomas
Bachelor of Science in Hotel & Restaurant Management, Hotel and Restaurant Management
It Works Global 2012 - Present
InterContinental Hotels Group November 2009 - January 2013
Canvas Systems August 2005 - April 2008
Skills
PeopleSoft, Outlook, Excel, Word, PowerPoint, Accounts Payable, Accounts Receivable, Customer Service, Invoicing, Microsoft Office, Billing, Data Entry, Spreadsheets, Hospitality, Cash Flow, Hotels, Microsoft Word, Teamwork, Time Management, Revenue Analysis, Fixed Assets, Microsoft Excel, Budgets, General Ledger, Human Resources, Financial Statements, Finance, Account Reconciliation, Financial Reporting, Forecasting, Financial Analysis
Education
University of Phoenix 2004 — 2008
BS, Accounting
Quince Orchard High School 1993 — 1997
InterContinental Hotels Group January 2014 - Present
InterContinental Hotels Group June 2011 - December 2013
InterContinental Hotels Group January 2010 - May 2011
InterContinental Hotels Group August 2009 - January 2010
InterContinental Hotels Group October 2008 - August 2009
InterContinental Hotels Group September 2008 - October 2008
Kiawah Island Golf Resort October 2007 - September 2008
Best Buy August 2005 - October 2007
Ruby Tuesday February 2005 - July 2005
Skills
Food & Beverage, Restaurants, Hotels, Hotel Management, PowerPoint, Data Management, Sabre, Pegasus, Galileo, Hospitality, Tourism, Hospitality Industry, Customer Service, Hotel Booking, Microsoft Excel, Microsoft Word, Property Management..., Front Office, Rooms Division, Yield Management, Micros, Digital Photography, SLR, Nikon, Adobe Photodeluxe, Lightroom, Flickr, Fine Dining, Culinary, Inventory Management, Gmail, Google Docs, Outlook, Word, Excel, Access, Amadeus, Worldspan, Apollo, Call Center, Data Entry, iPod, Android
Education
University of South Carolina-Columbia 2002 — 2007
Bachelor of Science, Hotel, Restaurant, and Tourism Management
InterContinental Hotels Group January 2013 - Present
InterContinental Stephen F Austin October 2009 - December 2012
InterContinental San Juan Resort & Casino 2008 - 2009
InterContinental Dallas 2003 - 2008
InterContinental May Fair 2002 - 2003
InterContinental Park Lane 2000 - 2002
Skills
Hospitality Management, Hotel Management, Budgets, Leadership, Hospitality Industry, Revenue Analysis, Hotels, Event Management, Team Building, Hospitality, Banquets, Menu Development, Yield Management, Property Management, Employee Relations, Resorts, Pre-opening, Food & Beverage, Contract Negotiation, Catering, Training, Front Office, Restaurants, Tourism, Rooms Division, Customer Satisfaction, Customer Service, Opera, Fine Dining, Guest Service Management, Property Management..., Micros, Coaching
Education
University of San Francisco 1986 — 1991
Santa Cruz High 1982 — 1986
Quail Hollow
Quail Hollow
Self employed February 2009 - Present
Insignia Medical Group August 2008 - January 2009
InterContinental Hotels Group February 2004 - June 2007
Charles Foster/ Davis & Floyd Inc., Charleston July 2006 - March 2007
Charleston Property Management October 2002 - January 2004
Skills
Administrative..., Team Building, Telecommunications, Mathematics, Recording, Accounts Receivable, Accounts Payable, Customer Service, Customer Satisfaction, Customer Engagement, Microsoft Office, Microsoft Excel, Microsoft Word, Office Administration, Office Equipment, Front Office, Meet Deadlines, Meeting Planning, Meeting Scheduling, Copying, 10 Key, Databases, Database Administration, Data Entry, Motivation, Detailed Organization, Close Attention to..., Monthly Close, Year-end Close, Record Storage
Education
University of Phoenix 2007 — 2008
Business Administration and Management, General
University of Phoenix
Associates Degree2007, 2008
PCH Hotels & Resorts February 2015 - Present
Spire Hospitality August 2007 - February 2015
Hampton Inn 2007 - 2007
PCH Hotels & Resorts 2005 - 2006
Cott Beverages 2004 - 2005
West Paces Hotel Group 2003 - 2004
Richfield Hospitality 2001 - 2003
InterContinental Hotels Group 2000 - 2001
Adams Mark 1997 - 1998
Skills
Food & Beverage, Front Office, Hotel Management, Hospitality Industry, Hospitality, Hospitality Management, Revenue Analysis, Customer Service, Resorts, Hotels, Event Management, Convention Services, Yield Management, Leadership, OnQ
Education
University of South Alabama 1997 — 1999
B. S., Leisure Services
Deshler High School
NW Shoals
Candlewood Suites® Hotels April 2014 - Present
Coral Hospitality December 2013 - April 2014
Kansas City Transportation Group May 2013 - November 2013
Staybridge Suites April 2012 - May 2013
Crowne Plaza, Kansas City April 2010 - April 2012
Leader Limousine August 2008 - February 2010
InterContinental Hotels Group January 2006 - August 2008
InterContinental Hotels Group 2007 - 2008
Fairmont Hotels and Resorts 2000 - 2006
Fairmont Hotels and Resorts 2000 - 2006
Skills
Banquets, Budgets, Contract Negotiation, Catering, Corporate Events, Convention Services, Hotel Management, Hotels, Leadership, Management, Pre-opening, Revenue Analysis, Rooms Division, Sales, Hospitality Industry
Education
University of South Florida 1990 — 1993
Lending Club November 2014 - Present
Lending Club June 2012 - December 2014
Xpanxion LLC April 2011 - May 2012
Xpanxion July 2007 - January 2012
InterContinental Hotels Group 2010 - 2012
Persistent Systems 2004 - 2007
Skills
Core Java, Struts, Hibernate, Servlets, Spring, J2EE, JBoss, JSP, Design Patterns, JavaScript, Spring MVC, Databases, EJB, SQL, Rational Rose, JBoss Application Server, Java Enterprise Edition, Scrum, XML, Unix, Software Development, Web Services, Oracle, Microsoft SQL Server, Agile Methodologies, Web Development, Ant, JDBC, SOA, REST, Spring Framework
Education
University of Pune 2000 — 2004
Bachelor of Computer Science, Computer Science
BDO USA, LLP August 2015 - Present
BDO USA, LLP November 2014 - August 2015
Flagstar Bank March 2013 - October 2014
Citizens Property Insurance June 2011 - February 2014
Blue Cross Blue Shield of Florida November 2007 - July 2011
InterContinental Hotels Group April 2006 - December 2006
West Point Home, Inc May 2005 - May 2006
Michigan Dairy - Kroger February 2002 - May 2005
City of Detroit - Fire Department March 2000 - February 2002
Skills
Risk Mitigation, IT Audit, Data Analysis, IT Governance, SDLC, Information Security..., Visio, Disaster Recovery, ITIL, Security, Documentation, Access, COBIT, SQL, Databases, Network Security, Risk Management, IT Service Management, Windows, Software Documentation, Sarbanes-Oxley Act, Governance, Information Technology, CISA, IT Management
Education
Walsh College 2010 — 2011
Masters of Science (MSIA), Information Assurance
University of Phoenix 2003 — 2006
Masters in Business Adminstration (MBA), Strategic Management
University of Phoenix 2000 — 2003
Bachelors of Science (BSIT), Information Technology
SunTrust Bank June 2013 - Present
Consultant January 2009 - Present
InterContinental Hotels Group December 2012 - February 2013
InterContinental Hotels Group August 2012 - February 2013
InterContinental Hotels Group October 2011 - October 2011
InterContinental Hotels Group May 2011 - August 2011
InterContinental Hotels Group September 2010 - December 2010
LT Rain Spa, LLC January 2006 - May 2008
Citibank April 2000 - January 2006
Sprint PCS June 1997 - April 2000
Skills
Vendor Management, Mentoring, Team Building, Process Improvement, Start-ups, Contract Negotiation, Project Management, Analysis, Project Planning, Team Building and..., Management, Training, Procurement, Leadership, Strategy, Public Speaking, Motivational Speaking, Business Coaching, Career Counseling, CRM, Sales, Team Leadership, Strategic Planning, Program Management, Retail, Business Planning, Business Intelligence, Customer Service, Human Resources, Change Management, Account Management, Operations Management, Analytics, New Business Development, Negotiation, Data Analysis, Business Development, Cross-functional Team..., Budgets, Sales Operations, Business Strategy, Finance
Education
University of Phoenix
MBA, Business Administration concentration on Global Management
University of Phoenix
BS, Information Technology / Database Management
RICOH IMAGING AMERICAS CORPORATION April 2015 - Present
Amway July 2011 - Present
InterContinental Hotels Group March 2007 - June 2010
Skills
Customer Service, Sales, PowerPoint, Team Building, Management, Public Speaking, Microsoft Excel, Strategic Planning, Leadership, Social Media, Research, Social Networking, Marketing, Training, Event Planning, Microsoft Word, Marketing Strategy, Time Management, Teamwork, Communication, Coaching, Business Development, Project Management, Market Research, Account Management, New Business Development, Negotiation, Microsoft Office
Education
University of Phoenix 2010 — 2014
Master of Business Administration (M.B.A.), Business
Air Products and Chemicals February 2013 - Present
BBraun Medical Inc. March 2007 - February 2013
InterContinental Hotels Group July 1998 - March 2007
Skills
Talent Management, Organizational..., Onboarding, Employee Engagement, Succession Planning, Development & delivery..., Coaching, 360 Feedback, Leadership Development, Leadership, Consulting, Change Management, Executive Coaching, Management, Organizational..., Performance Management, Team Building, Training, Workshop Facilitation
Education
Pennsylvania State University
University of Phoenix 2002 — 2004
Masters, Organizational Management, Org. Development & Management
Parkland High School
Hilton Worldwide August 2013 - Present
Hilton Worldwide & Carlson Rezidor Hotels June 2011 - August 2013
Carlson Rezidor Hotel Group April 2010 - June 2011
InterContinental Hotels Group January 2009 - April 2010
Crowne Plaza Charlotte Hotel April 2007 - January 2009
InterContinental Hotels Group September 2005 - April 2007
InterContinental Hotels Group August 2003 - September 2005
InterContinental Hotels Group February 2002 - August 2003
Charlotte Mecklenburg Library September 2000 - February 2002
Skills
Event Planning, Hospitality Management, Marketing, Project Management, Strategic Planning, Customer Service, Hospitality, Sales, Event Management, Customer Satisfaction, Hospitality Industry, Meeting Planning, Hotels, Food & Beverage, Sales Management, Revenue Analysis, Banquets, Tourism, Yield Management, Catering, Convention Services, Restaurants, Hotel Management, Resorts, Front Office, Property Management..., Pre-opening
Education
University of Phoenix 2010 — 2014
Bachelor of Business Administration (B.B.A.), Hospitality, Tourism, and Travel
University of Phoenix 2010 — 2012
Associate of Arts (A.A.), Hospitality Management
Northwest School of the Arts 1997 — 2001
High School Diploma, Dance and Visual Arts Major
Osteria Langhe April 2014 - Present
InterContinental Hotels Group June 2012 - April 2014
Hornet restaurant September 2011 - April 2012
The Med restaurant March 2011 - September 2011
Profumo Divino January 2008 - December 2009
Laudisio Ristorante Italiano August 2002 - December 2007
La Ciau del Tornavento April 2004 - August 2004
Skills
Cuisine, Chef, Hotels, Pre-opening, Banquets, Hospitality Management, Hospitality Industry, Hotel Management, Resorts, Hospitality, Food & Beverage, Fine Dining
Education
Johnson and wales University 2003 — 2004
Associates in applied science, Culinary, Culinary Arts/Chef Training, 3.97
University of Puget Sound 1997 — 2001
Bachelor of Arts (B.A.), English Language and Literature, creative writing, & Spanish
InterContinental Hotels Group March 2013 - Present
Destination Concepts LLC 2009 - Present
Interstate Hotels & Resorts February 2012 - May 2012
Leaders in Marketing Communications Business in Charlotte, NC 2009 - 2012
Hilton Worldwide January 2003 - February 2011
Valley Forge Convention Plaza / G.F. Management September 2001 - December 2002
Westin Hotels & Resorts June 2000 - September 2001
Marriott International June 1993 - May 2000
Stouffer Hotels and Resorts 1985 - 1997
Skills
Marketing Strategy, Marketing Communications, Digital Marketing, Marketing Management, Social Media Marketing, Social Media, Published Author, Mobile Marketing, CRM, Brand management, Internal Communications, Online Marketing, Media Relations, In Bound Marketing, Media Spokesperson, Business Communications, Sales Enablement, Grand Openings, Competitive Analysis, Business Plan..., Event Marketing, Community Relations, Public Relations, Budget Preparation, Budget Management, Revenue Forecasting, Strategic Communications, Press Releases, Crisis Communications, Media Alerts, Sales Management, Sales Trend Analysis, Direct Sales, District Management, sales training, Mentoring, Coaching, Key Account Development, Solution Selling, Consultative Selling, Generating Revenue, Demand Generation, Cultivating..., Event Planning, Trade Shows, Conventions, Collaborative, Customer Relations, Customer Service, Lead Generation
Education
University of Southern California 1977 — 1979
University of California San Diego 1976 — 1977
Pacific Palisades High School 1975 — 1976
Graduated
Elkhart Memorial High School 1972 — 1975
Graduated
Best Methods April 2015 - Present
Jaxfun.com December 2014 - Present
Marriott Hotels August 2014 - 2015
Extended Stay America March 2013 - August 2014
Extended Stay Hotels June 2007 - March 2013
HP Management 2006 - 2007
InterContinental Hotels Group 2004 - 2006
InterContinental Hotels Group 2002 - 2004
Skills
Hotels, Hospitality Industry, Hotel Management, Hospitality, Hospitality Management, Resorts, Food & Beverage, Tourism, Catering, Banquets, Pre-opening, Meeting Planning, Account Management, Budgets, Business Travel, Contract Negotiation, Convention Services, Customer Service, Customer Satisfaction, Event Management, Event Planning, Front Office, Hiring, Hotel Booking, Leadership, Leisure, Lodging, Management
Education
University of Phoenix
MBA, Business Management & Marketing
InterContinental Hotels Group November 2011 - Present
Cox Media Group digital February 2011 - October 2011
AutoTrader.com May 2009 - February 2011
Moxie Interactive June 2007 - May 2009
Skills
Omniture, Google Analytics, SEO, Excel, HTML, Microsoft Excel
Education
University of South Alabama 2003 — 2006
Bachelor of Business Administration, Marketing
InterContinental Hotels Group May 2004 - Present
InterContinental Hotels Group 2002 - 2004
Ocean Resorts 2000 - 2002
Choice Hotels International 1998 - 2001
JHM Hotels 1996 - 1998
Accor 1995 - 1996
Marriott International 1983 - 1994
Skills
Hotels, Hospitality Management, Hospitality Industry, Food & Beverage, Yield Management, Guest Satisfaction, Pre-opening, Hotel Management, Rooms Division, Guest Service, Hospitality, Business Travel, Loyalty Marketing, Multi-unit, Revenue Management, Revenue Analysis, Customer Satisfaction, Customer Service, Catering, Training, Resorts, Restaurants, Property Management..., Front Office, Restaurant Management, Banquets, Leisure, Budgets, Team Building, Revenue Forecasting, Sales, Opening Hotels, Hiring, Menu Development, Meeting Planning, Food, Online Travel, Income Statement, Travel Management, Guest Service Management, Hotel Booking, Lodging, Culinary Skills, Cost Control, Micros, Pre-opening experience, OnQ
Education
University of South Carolina-Columbia 1977 — 1982
BA, Hotel Restaurant & Tourism
Queen of the Kitchen May 2015 - Present
Compass Education Group July 2011 - Present
Self-employed 1993 - Present
InterContinental Hotels Group October 2011 - April 2014
Skills
Acting, Voice Acting, Baking, Cooking, Mathematics, Academic Tutoring, SAT & ACT, Performing Arts, Musical Theatre, Singing, Theatre, Stage, Plays, Drama, Theatrical Production
Education
University of Southern California 2007 — 2011
BA, Theatre
George Walton High School 2003 — 2007
Diploma
InterContinental Hotels Group November 2011 - Present
Aloft Charleston May 2011 - November 2011
Charlestowne Hotels April 2010 - May 2011
Aloft Charleston Airport & Convention Center January 2009 - April 2010
Hilton Worldwide March 2006 - November 2008
JHM Hotels April 2004 - March 2006
Marriott International May 1990 - April 2004
Skills
Hospitality Industry, Hotels, Revenue Analysis, Hospitality, Event Planning, Resorts, Property Management..., Rooms Division, Training, Marketing Strategy, Event Management, Pre-opening, OnQ, Food & Beverage, Hotel Booking, Hospitality Management, Team Building, Yield Management, Banquets, Front Office, Restaurants, Meeting Planning, Micros, Customer Service, Forecasting, Sales, Hotel Management, Revenue Forecasting, Customer Satisfaction, Catering, Tourism, Convention Services, Guest Service Management, Lodging, Restaurant Management, Concierge Services, Menu Development, Leisure
Education
University of South Carolina-Columbia 1988 — 1992
BS, Criminal Justice
American Chemical Society March 2012 - Present
American Chemical Society August 2008 - March 2012
InterContinental Hotels Group June 2003 - July 2008
InterContinental Hotels Group January 2002 - June 2003
Charlotte Marriott Executive Park Hotel February 2001 - January 2002
Skills
Hotels, Event Management, Meeting Planning, Fundraising, Association Management
Education
University of South Carolina-Columbia 1996 — 2000
BS, Hotel, Restaurant, Tourism and Management
Raytheon September 2013 - Present
Common Ground Health Clinic February 2013 - September 2013
Honeywell Technology Solutions, Inc. November 2009 - September 2011
InterContinental Hotels Group September 2003 - June 2008
Skills
Systems Engineering, DoD, Program Management, Earned Value Management, Integration, Requirements Analysis, Software Engineering, Six Sigma, Testing, Information Assurance, Government Contracting, Aerospace, Process Improvement, Requirements Management, Defense, Software Development, Military, System Architecture, Engineering Management
Education
University of Phoenix 2010 — 2014
Bachelor of Science (B.S.), Health/Health Care Administration/Management, 3.79
Ruth's Chris Steak House- Greenville, South Carolina August 2007 - Present
InterContinental Hotels Group September 2010 - June 2011
Ruth's Chris Steak House August 2007 - September 2010
Cross + Associates August 2008 - August 2010
Skills
Social Media, Sales, Advertising, Event Planning, Customer Service, Event Management, Social Networking, Marketing Strategy, Social Media Marketing, Marketing, Hospitality, Microsoft Office, Public Relations, PowerPoint, Outlook, Management, Hospitality Management, Hospitality Industry, Food & Beverage, Team Building, Restaurants, Hotels
Education
University of South Carolina-Columbia 2006 — 2010
Business, Management, Marketing
BNY Mellon April 2014 - September 2015
Baker Tilly Virchow Krause, LLP January 2015 - April 2015
InterContinental Hotels Group January 2013 - April 2013
Skills
Front Office, Hospitality Management, Hospitality, Time Management, Meeting Planning, Hotels, Microsoft Excel, Customer Service, PowerPoint, Microsoft Word, Public Speaking, Leadership, Teamwork, Microsoft Office, Social Media, Event Planning
Education
University of Pittsburgh 2011 — 2015
Bachelor of Business Administration (B.B.A.), Accounting
Digital Additive April 2015 - Present
InterContinental Hotels Group August 2008 - April 2015
Ames Scullin O'Haire November 2006 - April 2008
Independant Consultant April 2008 - 2008
Grey Worldwide Atlanta 2004 - 2006
Bennett Kuhn Varner March 2004 - November 2004
Kessler Financial Services 1999 - 2003
Skills
Direct Marketing, Multi-channel Marketing, Marketing Strategy, Relationship Marketing, Customer Lifecycle..., Campaign Management, Team Management, Cross-functional Team..., CRM databases, CRM, Marketing Communications, Integrated Marketing, Segmentation, Strategy, Marketing, Market Planning, Database Marketing, Management, Market Research
Education
University of South Carolina-Columbia 1995 — 1999
InterContinental Hotels Group (IHG) May 2014 - August 2014
InterContinental Hotels Group May 2013 - August 2013
Country Club of Roswell May 2010 - August 2012
Skills
Sales, Leadership, Customer Service, InDesign, Microsoft Excel, Social Media, Public Speaking, Editing, Google Docs, Salesforce.com, Journalism, Google Chrome, Social Networking, Marketing, Facebook, Microsoft Word, PowerPoint, Time Management, Microsoft Office
Education
University of South Carolina - Darla Moore School of Business 2012 — 2016
Marketing
Ask Me Inc December 2014 - Present
Lennox National Account Services July 2012 - December 2014
GEP South Florida April 2012 - July 2012
HelmsBriscoe July 2010 - December 2011
InterContinental Hotels Group May 2008 - July 2010
DeKalb County Board of Realtors January 2007 - December 2008
InterContinental Hotels Group June 2007 - April 2008
ReMax In Motion January 2004 - October 2006
Skills
Negotiation, Event Planning, Contract Negotiation, Customer Relations, Budgeting, Hotels, Customer Service, Sales Management, Conferences, Contract Negotiations, Vendor Relations, Forecasting, Event Management, Excel, Outlook, Microsoft Office, Word, Strategic Planning, Account Management, Problem Solving, PowerPoint, Planning, Budget Management, Supervisory Skills, Public Speaking, Vendor, Coordination, Market Research, Customer Satisfaction, Meeting Planning
Education
University of Phoenix 2012 — 2014
Associate of Arts (AA), Hospitality Administration/Management
InterContinental Hotels Group November 2013 - Present
Intellectual Property Office March 2013 - September 2013
Companies House October 2009 - March 2013
Companies House May 2007 - October 2009
Companies House November 2004 - May 2007
Companies House April 2002 - November 2004
Yes Television March 2001 - March 2002
Cardiff City FC June 1994 - July 1996
Skills
Agile Methodologies, Scrum, Software Development, Team Leadership, Test Driven Development, Web Development, Software Project..., Web Services, Agile Project Management, Kanban, JavaScript, Requirements Analysis, HTML, SQL, Business Intelligence, Certified Scrum Master..., Visual Basic, Unix, Agile, Team Management, MySQL, XSLT, UML, Spring, XML, Hibernate, CSP, Software Engineering, SAFe Certified, Coaching
Education
The University of Glamorgan 1998 — 2000
2.1 BSc (Honours), Information Systems
The University of Glamorgan 1996 — 1998
HND, Business Information Technology
Filton College 1994 — 1996
BTEC National Certificate, Leisure Studies
Fitzalan High School 1989 — 1994
GCSE's, 9 (A - C) including Math and English
PAR Springer-Miller Systems February 2015 - Present
Space Café & Consulting Pte. Ltd. April 2014 - Present
LRA by Deloitte (formerly LRA Worldwide, Inc.) April 2013 - January 2015
Hilton Worldwide October 2012 - April 2013
Hilton Worldwide November 2012 - January 2013
InterContinental Hotels Group December 2011 - September 2012
InterContinental Hotels Group August 2011 - September 2012
InterContinental Hotels Group July 2010 - December 2011
Starwood Hotels & Resorts Worldwide, Inc. October 2007 - November 2008
Skills
Pre-opening, OPERA PMS, Hotels, Fidelio, OnQ, Micros, Microsoft Office, E-commerce, Public Speaking, Property Management..., Front Office, Guest Satisfaction &..., Management Consulting, Quality Assurance, Mystery Shopping, Resorts, Hotel Management, Hospitality, Event Management, Rooms Division, Customer Satisfaction, Training, Revenue Analysis, Hospitality Management, Hospitality Industry, Yield Management, Opera, Guest Service Management, Concierge Services, Hotel Booking, Pre-opening experience, Opening Hotels, MICROS
Education
University of South Australia 2008 — 2010
Masters of International Hospitality Management, Hospitality and Tourism with Le Cordon Bleu, Australia
Taylor's College School of Hospitality and Tourism 2007 — 2008
Bachelor of Hospitality and Tourism (Hons), Hospitality and Tourism
Taylor's College School of Hospitality and Tourism, Malaysia 2005 — 2006
Higher Diploma in Hotel Management, Hospitality and Tourism
Equity Residential 2011 - Present
ACS 2010 - 2011
Extended Stay Hotels 2002 - 2010
InterContinental Hotels Group 2001 - 2002
Cuica 2000 - 2001
Entertainment Publications 1995 - 2000
Skills
Hospitality Management, Hotel Management, Hotels, Revenue Analysis, Yield Management, Hospitality, Leadership
Education
Mercer Island Senior High School
University of Puget Sound
BA, Double Major in Economics & Business Administration
Design Management Associates, Inc. December 2008 - Present
InterContinental Hotels Group April 2011 - July 2012
Marriott International, Inc. August 2007 - December 2008
HTNG January 2007 - December 2008
HTNG February 2004 - December 2008
Marriott International, Inc. February 1996 - December 2008
DMR Consulting Group 1989 - 1996
Cap Gemini America September 1987 - August 1989
Sycomm Systems Corporation September 1985 - August 1987
Technology Directions Inc. August 1984 - September 1985
Skills
Enterprise Architecture, Business Process..., Project Planning, IT Strategy, IT Management, IT Operations, E-commerce, Business Alignment, Vendor Management, Cloud Computing, Strategic Planning, CRM, Business Intelligence, Architecture, SDLC, Information Technology..., Project Management, Information Technology, Team Leadership, Integration, Agile Methodologies, Consulting, Strategy, Architectures, SOA, Executive Management, PMP, Product Management, Security, Enterprise Software, Software Development, Start-ups, Disaster Recovery, SaaS
Education
University of South Carolina-Columbia 1967 — 1970
BS
Starwood Hotels & Resorts Worldwide, Inc. 2013 - 2015
Marriott International 2009 - 2015
Hilton Worldwide 2009 - 2014
InterContinental Hotels Group 2008 - 2013
Best Western International 2003 - 2012
US Navy 1999 - 2003
Skills
E-commerce, Social Media, Performance Metrics, Professional..., Hotel Management, Hospitality Management, Hotels, Resorts, Hospitality, Food & Beverage, Yield Management, Revenue Management, Pre-opening, Hospitality Industry, Guest Satisfaction, Front Office, Guest Service, Micros, Tourism, Restaurants, Opera, Staff Training, Fidelio, Restaurant Management, Menu Development, Rooms Division, Catering, Banquets, Leisure, Cost Control, Electronic Distribution, P&L, Luxury, Hiring, Profit, Fine Dining, Food, Culinary, Franchising, Forecasting, Spa, Market Planning, Conferences, Budgeting, Contract Negotiations, Event Management, Profitability, Customer Satisfaction, Lodging, Team Building
Education
University of Phoenix 2001 — 2004
Bachelor of Science, Business / Hospitality Management
InterContinental Hotels Group August 2013 - Present
The History Press USA November 2010 - March 2013
The History Press April 2010 - November 2010
Only.sc I Radio.sc July 2007 - January 2010
Arcadia Publishing May 2005 - April 2007
Skills
Press Releases, Web Content Management, Branding & Identity, Blogging, SEO, Link Building, Google Analytics, Cision, Sales Management, Event Management, Social Media Marketing, Customer Service..., HTML, Peachtree, Customer Service, Co-op Advertising, Publishing, Digital Media, Google Adwords, QuickBooks, Copy Editing, Marketing, Social Media, Creative Writing, Lead Generation, Digital Marketing, Editing, Sales, Web Content, Email Marketing, Facebook, Copywriting, Proofreading, Social Networking, Content Development, Content Management, Publicity, Management, Advertising, Marketing Strategy, Public Relations, Writing, Marketing Communications
Education
University of South Carolina-Columbia 1998 — 2002
Print Journalism, Mass Communications
The Weather Channel July 2015 - Present
The Weather Channel March 2013 - Present
Sharecare, Inc November 2011 - March 2013
InterContinental Hotels Group 2011 - 2012
Macquarium July 2010 - September 2010
Moxie Interactive [Zenith Optimedia] July 2007 - July 2010
iCrossing January 2007 - August 2007
Enterpulse August 2003 - December 2006
Moxie Interactive November 2002 - August 2003
Ketchum November 1998 - November 2002
Skills
Agile Methodologies, JavaScript, Business Analysis, Cross-functional Team..., Project Management, Online Advertising, Facebook, PMP, Web Development, Business Intelligence, E-commerce, Project Planning, Program Management, Budgets, User Experience, SharePoint, Vendor Management, Digital Strategy, Requirements Analysis, CRM, SDLC, Management, Strategy, Integrated Marketing, Leadership, Advertising, Digital Marketing
Education
University of South Carolina-Columbia
BA, Journalism: Advertising; Minor in Graphic Design
Group 7 Consulting May 2006 - Present
InterContinental Hotels Group 2001 - 2004
Excite@Home 2000 - 2001
InterContinental Hotels Group 1998 - 2000
JUI 1994 - 1998
Georgia State University 1989 - 1994
Skills
Telecommunications, Product Management, Software Development, Process Improvement, Vendor Management, Business Analysis, Project Planning, Integration, Recruiting, Cross-functional Team..., Team Leadership, Business Process..., Call Centers, Operations Management
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1988 — 1989
MBA, Marketing and Finance
University of Pittsburgh 1985 — 1989
BS, Hospital Administration
InterContinental Hotels Group April 2005 - Present
IHG 2002 - 2005
Ceridian 1999 - 2002
Ceridian Employer Services 1995 - 2002
Skills
User Acceptance Testing, Requirements Gathering, Test Director, Business Analysis, Visio, SDLC, Quality Center, Requirements Analysis, Test Planning, Customer Relations, Business Process, MS Project, Crystal Reports, SQL, Process Engineering, Access, Software Project..., Technology, Hospitality, Hotels, Software Documentation, Customer Service, Management, Analytics
Education
University of Pittsburgh 1983 — 1987
Bachelor's degree, Economics
ACBB-BITS, LLC September 2008 - Present
Micros Systems May 2005 - September 2008
InterContinental Hotels Group 2003 - 2005
Skills
Project Coordination, Software Implementation, CRM, Budgets, Disaster Recovery, Software Project..., Visio, Program Management, VoIP, Vendor Management, System Deployment, Team Leadership, MS Project, IT Management, User Acceptance Testing, SDLC, Hands-on Training, Project Management, Business Analysis, PMP, IT Operations, SharePoint, Requirements Analysis, Requirements Gathering, Project Planning, Business Process, SaaS, Microsoft Office, Integration, Data Center, Time Management, Customer Service, Product Management, POS, Process Improvement, Software Documentation, Cisco Technologies, Change Management
Education
University of Pittsburgh 1992 — 1995
Allstate April 2014 - Present
Bartel Holdings, Inc. February 2014 - Present
Ingram Micro July 2013 - February 2014
Luvata May 2009 - June 2013
Luvata October 2005 - April 2009
Luvata July 2004 - October 2005
InterContinental Hotels Group July 2003 - June 2004
MCI February 2000 - July 2003
Ingram Micro June 1995 - February 2000
Skills
Cross-functional Team..., CRM, Sales Management, Leadership, Business Strategy, International Sales, Change Management, Sales, Negotiation, Management, Telecommunications, Account Management, International Business, Sales Process, Contract Negotiation, Marketing, Product Development, Continuous Improvement, Forecasting, Channel Partners, Business Development, Coaching, Procurement, Program Management, Training, New Business Development, Supply Chain, Strategic Planning, Manufacturing, Purchasing, Key Account Management, New Account Acquisition, Strategic Account..., Team Leadership, Solution Selling, Strategic Partnerships, Competitive Analysis, B2B, Operations Management, Supply Chain Management, Umbrella Insurance, Business Analysis, CRM Integration, Channel Program..., Channel Relationship..., Team Building, Performance Management, Insurance, Commercial Insurance
Education
State University of New York at Buffalo - School of Management 1997 — 2000
Master of Business Administration (M.B.A.)
University of Pittsburgh 1990 — 1994
Bachelor's Degree
Allstate University
InterContinental Hotels Group 2006 - Present
Skills
Financial Reporting, Revenue Analysis, Forecasting, Financial Analysis, Income Statement, Financial Modeling, Accounts Payable, Business Process..., Payroll, Change Management, Internal Controls, Accounting, P&L, Cost Control, Management, Accounts Receivable, Hospitality Industry, Process Improvement, Cash Flow, General Ledger, Variance Analysis, Account Reconciliation, Business Analysis, Budgets, Managerial Finance, Analysis, Hotels, Auditing, Strategic Planning
Education
University of South Carolina-Columbia
InterContinental Hotels Group October 2006 - Present
Skills
Hospitality, Hotels, Pre-opening, Hospitality Management, Hospitality Industry, Food & Beverage, Hotel Management, Catering, Revenue Analysis, Banquets, Restaurants, Resorts, Yield Management, Front Office, Micros, Customer Service, Budgets, Food
Education
University of Phoenix
Bachelor of Science in Business, Integrated Supply Chain Management
Fiserv June 2014 - Present
Hewlett-Packard December 2013 - April 2014
Hewlett-Packard December 2011 - December 2013
Hewlett-Packard Enterprise Services November 2010 - December 2011
Hewlett-Packard December 2009 - November 2010
Hewlett-Packard January 2008 - November 2009
Hewlett-Packard 2003 - May 2007
InterContinental Hotels Group 1998 - 2003
Skills
Outsourcing, Procurement, Strategy, Management, Purchasing, Vendor Management, Negotiation, Virtualization, Cross-functional Team..., Strategic Sourcing, VMware, Contract Negotiation, Strategic Partnerships, Professional Services, Business Process..., Supply Chain Management, Supply Management, Process Improvement, RFP, Program Management, Software Licensing, Leadership, Procurement Outsourcing, Procurement Operations
Education
University of South Carolina-Columbia 1977 — 1981
BS, Business - Finance
Manheim January 2015 - Present
InterContinental Hotels Group June 2012 - December 2014
Cisco Systems February 2011 - May 2012
AT&T Mobility January 2008 - January 2011
TechMahindra October 2006 - January 2008
Skills
Web Services, SDLC, Requirements Analysis, Unix, Oracle, Solution Architecture, Configuration Management, Middleware, Service Oriented..., Agile Methodologies, JavaScript Libraries, System Monitoring, Software Development, Scrum, Testing, Weblogic, Tomcat, SOA, Hibernate, Struts, AJAX, XML, UML, Web Applications, Servlets, SQL, Shell Scripting, Software Project..., Spring, JMS, Java Enterprise Edition, Eclipse, PL/SQL, Unix Shell Scripting, Java, Websphere, Solaris, WebLogic
Education
University of Pune
Bachelors of Engineering, Computer Sciences and Information Technology
Carlson Rezidor Hotel Group June 2013 - Present
Southwest Hospitality Advisors July 2012 - June 2013
Hospitality Appraisals 2012 - 2013
Choice Hotels International 2008 - 2012
Choice Hotels International 2005 - 2008
Hilton Worldwide 2004 - 2005
InterContinental Hotels Group 2002 - 2004
InterContinental Hotels Group 1991 - 2003
Hilton Hotels Worldwide: Hitlon Inns Inc June 1988 - July 1991
Skills
Hotels
Education
Westminster College (PA) 1968 — 1974
BA, History
The American School-London
University of Southern California
SSMeetings September 2002 - Present
Invest Financial Corporation June 2014 - Present
RNC 2012 Host Committee Small Business Network January 2012 - August 2012
CommGeniX February 2007 - February 2010
University of South Florida Health Sciences July 1998 - July 2002
Tech Data June 1996 - June 1998
Conference & Logistics Consultants, Inc. November 1991 - July 1996
InterContinental Hotels Group November 1989 - November 1991
Home Team Sports (HTS) March 1987 - June 1988
WTVT FOX 13 March 1986 - March 1987
Skills
Meeting Planning, Event Management, Trade Shows, Event Planning, Corporate Events, Marketing, Hotels, Contract Negotiation, Registration, Public Relations, Live Events, Venue Relations, Marketing Communications, Social Media, Incentives, Business Strategy, Events, Hospitality, Pharmaceutical Meetings, Strategic Planning, Business Meetings, Association Meetings, Conference Coordination, Video Production, Sports, Conferences, Symposia, Continuing Education, CME, Media Relations, Conference Services, Location Intelligence, Project Management, Special Events, Meeting Management, Event Marketing, Contract Negotiations, Site Selection, Vendor Relations, Conference Management, Hotel Contract..., Hotel Site Selection, Corporate Meetings, Exhibition Management, Trade Show Management, Convention Services, Private Events, Sponsorship, Budgets, Sales
Education
University of South Florida 1981 — 1984
BA, Mass Communications
High Point 1977 — 1980
HS, College Prep
Peachtree Hotel Group October 2012 - Present
InterContinental Hotels Group August 2010 - October 2012
First Physical Therapy January 2006 - June 2010
Spanish Vines January 2010 - May 2010
BBC Worldwide May 2009 - August 2009
Wachovia Securities May 2008 - August 2008
Skills
Financial Modeling, Financial Analysis, Analysis, Investments, Data Analysis, Microsoft Excel, Asset Management, Acquisitions, Corporate Finance, Due Diligence, Forecasting, Real Estate Transactions, Real Estate Financing, Real Estate Finance, Healthcare Industry, Competitive Analysis, Real Estate Investment, Industry Analysis, Excel, Hospitality
Education
University of South Carolina - Darla Moore School of Business 2006 — 2010
BS, Finance, Management
InterContinental Hotels Group October 2012 - Present
Park Place Hospitality Group May 2009 - October 2012
Fairfield Inn by Marriott - Park Place Hospitality Group January 2008 - May 2009
Fairfield Inn by Marriott - Park Place Hospitality Group November 2004 - January 2008
Hampton Inn & Suites July 2003 - November 2004
Amelia Island Plantation July 1999 - July 2003
United States Marine Corps October 1992 - August 1999
Skills
Revenue Management, Hotel Management, Revenue Forecasting, Yield Management, Revenue Analysis, Business Intelligence, Hospitality Management, Hotels, Pre-opening, Food & Beverage, Property Management..., Lodging, Rooms Division, Hospitality, Pricing Strategy, OnQ, Hospitality Industry, Hotel Booking, Budgets, Resorts
Education
University of Phoenix 1999 — 2002
Bachelor of Science in Business & Information Systems, Business
Colegio San Jose 1986 — 1992
NCR Corporation May 2010 - Present
InterContinental Hotels Group 2005 - 2006
Skills
Process Improvement, Accounts Payable, Forecasting, PeopleSoft, Business Analysis, Account Reconciliation, Budgets, Microsoft Office, Customer Service, Financial Reporting, Financial Analysis, Invoicing, Business Process..., Vendor Management, Access, Telecommunications, Accounting, Accounts Receivable, Auditing, Payroll, Finance, General Ledger, Leadership
Education
Walden 2011 — 2014
Bachelor of Science Psychology, Psychology
University of Phoenix 2009 — 2011
Associates, Psychology
IHG - InterContinental Hotels Group November 2014 - Present
InterContinental Hotels Group April 2014 - November 2014
InterContinental Hotels Group June 2013 - April 2014
InterContinental Hotels Group August 2010 - June 2013
Gate 1 Travel December 2006 - May 2010
Skills
Social Media, Facebook, Microsoft Word, Microsoft Office, Hospitality, Social Networking, Research, Microsoft Excel, PowerPoint, Accounts Payable, Accounts Receivable, Customer Service, Proofreading, Tourism, Windows, Hotels, Revenue Analysis, Human Resources, Hospitality Industry, Hospitality Management, Holidex
Education
University of Pittsburgh 2002 — 2005
BA, Film Studies
IHG - InterContinental Hotels Group 2014 - Present
InterContinental Hotels Group August 2012 - September 2014
Huntsville Pet Clinic May 2009 - August 2010
Comfort Suites Huntsville TX March 2007 - August 2008
Skills
Customer Service, Microsoft Office, Microsoft Word
Education
University of Phoenix 2012 — 2015
Associate of Arts (AA), Hospitality and Tourism
Walton Group of Companies July 2012 - Present
Walton Group of Companies January 2010 - July 2012
Walton Group of Companies May 2008 - January 2010
Walton Group of Companies May 2007 - May 2008
Walton Group of Companies May 2006 - May 2007
Mark-Taylor Inc May 2005 - May 2006
InterContinental Hotels Group June 2004 - May 2005
Ramada Plaza Hotel May 2000 - May 2004
Skills
Financial Services, Investments, High Net Worth..., Alternative Investments, Marketing, Real Estate, Public Speaking, Project Management, Sales Management, Operations Management, Presentations, Sales, General Securities..., Hold Series 7, Series 63, Customer Service, Hospitality Management
Education
University of Phoenix
Bachelor's Degree, Business Management & Marketing
Belcorp July 2012 - Present
InterContinental Hotels Group March 2012 - June 2012
Verdanza Hotel, A Member of Summit Hotels & Resorts October 2004 - March 2012
Cingular Wireless October 2000 - October 2004
Skills
Hotels, Hospitality, Customer Service, Hospitality Industry, Teamwork, Front Office, Hospitality Management, Customer Satisfaction, Tourism, Resorts, Offering 10 years of..., Proactive, Self-motivated, Fast learner, Customer service..., Fully Bilingual..., Excellent oral and..., Able to work under..., Great team worker, Computer literate..., Typing 50 wpm, Multi-cultural team..., Sales Management, Direct Sales, Sales Operations
Education
University of Puerto Rico-Carolina 2001 — 2005
Bachelor of Business Administration (BBA), Hotel, Motel, and Restaurant Management
University of Puerto Rico-Carolina
BBA, Hotel; Restaurants Management
American Express January 2006 - Present
HPSA April 2005 - October 2005
Pinnacle Entertainment July 2005 - August 2005
Pillars Restaurant September 2004 - July 2005
InterContinental Hotels Group January 2003 - September 2004
Gulf Shores Management, Inc September 2000 - January 2003
Adam's Mark Hotel June 1998 - September 2000
Education
University of South Alabama
BS, Psychology
ASPIRA, Inc. of Pennsylvania October 2014 - Present
Sonesta Hotels June 2014 - October 2014
InterContinental Hotels Group March 2010 - December 2013
Sheraton Old San Juan Hotel & Casino November 2007 - February 2010
InterContinental San Juan November 2004 - November 2007
Skills
Food & Beverage, Hospitality Management, Banquets, Hotels, Menu Development, Restaurants, Hospitality Industry, Micros, Pre-opening, Fine Dining, Catering, Employee Training, Food Service, Food Safety, Food, Supervisory Skills, Certified TIPS Trainer, Menu Engineering, Coaching, Banquet Operations, Menu Costing, Wine, Menu Creation, Wine Knowledge, Training & Development, Banquets Operations, TIPS Certified, Team Leader, F, Delphi
Education
University of Puerto Rico-Carolina 2000 — 2004
BA, Hotel and Restaurant Administration
South Carolina Commission for the Blind April 2012 - Present
The Ulysses Group LLC October 2011 - January 2012
InterContinental Hotels Group June 2010 - July 2010
Skills
Java, Android, Visual Studio, Eclipse, C++, C#, Linux
Education
University of South Carolina-Columbia 2005 — 2011
Bachelor's of Science, Computer Science
University of South Carolina-Columbia 2005 — 2011
Bachelor of Science in Computer Science, Computer Science
Isles of Palms Baptist Church June 2012 - Present
InterContinental Hotels Group April 2006 - Present
Charming Inns of Charleston August 2000 - April 2006
Skills
Music, Choral, Composition, Chamber Music, Composers, Singing, Customer Service, Travel Planning, Leisure Travel, Written & Verbal..., Microsoft Office, English, Budgets, Microsoft Word, PowerPoint, Nonprofits, Microsoft Excel, Outlook, Research, Windows, Social Media, Teaching, Music Theory, Orchestral Music, Music Industry, Musical Theatre
Education
University of South Carolina-Columbia 1982 — 1984
Master of Arts in Special Education, Emotional Handicaps, Mental Retardation and Learning Disabilities, 3.9
Newberry College, Newberry, SC 1980 — 1982
Bachelor's of Arts, Elementary Education and Teaching
InterContinental Hotels Group March 1993 - Present
Skills
PeopleSoft, General Ledger, Accounting, Invoicing, Accounts Payable, Customer Service, Microsoft Excel, Revenue Analysis, Hotels, Front Office, Payroll, ADP Payroll, Accruals, Account Reconciliation, Bank Reconciliation, Accounts Receivable
Education
University of Phoenix 1990 — 1993
Bachelor's degree, Accounting