Experience
IT  January 2013 - Present
LGD Communications  April 2011 - Present
LGD Communications  January 2011 - Present
LGD Communications  January 2011 - Present
InterContinental Hotels Group   June 2010 - December 2010
InterContinental Hotels Group   February 2009 - December 2009

Skills
SEO, SEM, PPC, Keyword Research, Google Analytics, Online Marketing, Market Research, Marketing, SMO, Search Analysis, Social Media Marketing, Keyword Analysis, Organic Search, Google Adwords, Microsoft Excel, Social Bookmarking, Link Building, Search Engine Submission, Restaurant Management, Google Webmaster Tools, Video, Off Page Optimization, Bing Webmaster Tools

Education
Florida International University   2013 — 2015
Hospitality Management, Hospitality Administration/Management

American University   2005 — 2009

Columbia Prep   2000 — 2004
High School Diploma

Dalton   1990 — 2000

Experience
InterContinental Hotels Group   April 2014 - Present
InterContinental Hotels Group   June 2012 - April 2014
InterContinental Hotels Group   February 2010 - June 2012
InterContinental Hotels Group   September 2008 - February 2010
UPS  May 2007 - August 2007
UPS  May 2006 - August 2006
Rock Bottom Restaurant and Brewery  May 2005 - August 2005

Skills
Management, Project Management, Operations Management, Forecasting, Business Planning, Project Planning, Analysis, Leadership, Revenue Analysis, Product Development, Business Strategy, Strategic Planning, Business Analysis, Process Improvement, Marketing Strategy, Product Management, Requirements Analysis, Entrepreneurship, Strategy, Cross-functional Team..., Market Research, Hotels, Competitive Analysis

Education
American University - Kogod School of Business   2015 — 2017
Master of Business Administration (M.B.A.)

Babson College   2004 — 2008
Bachelors of Science in Business Management, Entrepreneurship

Charles E. Smith Jewish Day School   1991 — 2004
High School Diploma

Experience
IKEA Group  June 2015 - Present
Foot Locker, Inc.   November 2012 - June 2015
Foot Locker, Inc.   October 2010 - November 2012
Foot Locker, Inc.   February 2010 - October 2010
The Inn at Chester Springs Hotel and Conference Center   March 2007 - February 2010
The Inn at Chester Springs Hotel and Conference Center   October 2007 - March 2008
InterContinental Hotels Group   February 2005 - November 2005

Skills
Troubleshooting, Training, Customer Service, Operating Systems, POS, Management, Microsoft Office, Analysis, Hospitality Management, Database Administration, Help Desk Support, IT Service Management, Multilingual, Revenue Analysis, Software Installation, Computer Hardware, Sales, Customer Satisfaction, Help Desk Management, Problem Solving, LANDesk, Lotus Notes, Hotel Management, Project Coordination, Hardware Support, Network Hardware, Microsoft SQL Server, Testing, Technical Support, Inventory Management, Cultural Awareness, Multitasking Skills, Business Management, Problem Analysis, Technical Training, Escalation Management, Avaya, IBM Mainframe, ITIL Certified, XP, Windows 7, Access, Team Leadership, VMware

Education
American Public University   2012 — 2014
B.S. Program courses, Information Technology Management

Harrisburg Area Community College   2001 — 2004
A.A. Degree, Travel and Tourism Business and Economic Development

Liceo Classico "Francesco Scaduto"   1995 — 2000
Diploma di Stato

Experience
Schlumberger  May 2011 - Present
AERE Management LLC   January 2011 - Present
WALL STREET EQUITIES COMPANY LIMITED   January 2010 - May 2011
InterContinental Hotels Group   October 2008 - August 2010

Skills
Sales, Mergers, Financial Modeling, Finance, Trading, Investor Relations, Business Strategy, Analysis, Mergers & Acquisitions, Real Estate, Investments, Securities, Strategic Planning, Corporate Finance, Capital Markets, Private Equity, Business Planning, Equities, Petroleum, Venture Capital, Due Diligence, Leadership

Education
Arizona State University
BA, Business

SAIT
Well Servicing Certification, Petroleum

Experience
Southeastern Mills  June 2013 - Present
HJ Heinz  July 2012 - June 2013
Sterling Foods  June 2011 - March 2012
Palme D'Or Restaurant   February 2011 - June 2011
Burger King Corporation  January 2009 - February 2011
Metromedia Restaurant Group  April 2007 - August 2008
FoodSource, LP   February 2005 - February 2007
ClubCorp America   February 2002 - January 2005
Citizen  2001 - 2002
InterContinental Hotels Group   2000 - 2001

Skills
Culinary Skills, Menu Development, Cuisine, Flavors, Restaurants, Cooking, Food, Food Safety, Recipes, Fine Dining, Food Service, Food Industry, Sauces, Ingredients, Food Preparation

Education
Art Institute of Dallas   1999 — 2000
Associates Degree, Culinary Arts

Stephen F. Austin State University

Experience
Armanino LLP  March 2014 - Present
AX 2012 Independant Consulting Services   February 2014 - Present
Edgewater Fullscope  September 2013 - April 2014
ABS  April 2013 - October 2013
The Seafari Yacht - Cornwell Corporation   October 2009 - August 2013
InterContinental Hotels Group   October 2012 - April 2013
BC Technical, Inc  March 2012 - April 2013
OmniVue  March 2012 - October 2012
Stratix Corporation  January 2011 - March 2012
C3G Biz Dev & Sales Networking Group   November 2009 - April 2011

Skills
PMP, Customer Relations, Six Sigma, Organizational..., Public Relations, Scientific Technical..., Product Strategy, Agile Methodology, CRM, Vendor Management, Professional Experience, Program Management, Customer Service, Agile Methodologies, Business Development, Cross-functional Team..., Technical Writing, Process Improvement, Agile Project Management, Change Management, SDLC, Business Process..., Project Management, Product Management, Enterprise Software, SharePoint, Scientific, Management, Team Leadership, Business Planning, Integration, Project Planning, Strategic Planning, Scrum, Team Building, Software Project..., Leadership, Business Process, Strategy, Quality Assurance, Training, Business Analysis, Cross Functional Team..., Software Documentation, Analysis, Budgets, Cloud Computing, ERP, PMO, Business Intelligence

Education
ITT Technical Institute-Duluth   2011 — 2014
Bachelor of Science, Technical Project Management with concentration in Software Development and Mobile Communications

Georgia Institute of Technology   1990 — 1993
Certificate, Project Management

Kennesaw State University   1985 — 1986
Scientific Technical Writing and English

Art Institute of Atlanta   1982 — 1983
Diploma, Visual Communications and Commercial Art

Bauder College   1979 — 1982
Associates, Design & Visual Communications

Experience
Choice Hotels International  July 2015 - Present
Hospitality Management Corporation  February 2011 - July 2015
InterContinental Hotels Group   June 2003 - February 2011
Wyndham International  October 2001 - June 2003

Skills
Revenue Analysis, Hotels, Hospitality Industry, Hotel Management, Hospitality Management, Yield Management, Resorts, Hospitality, Food & Beverage, Pre-opening, Sales Management, Front Office, Property Management..., OnQ, Meeting Planning

Education
Arizona State University
Business Administration and Psychology

Experience
BetterCloud  April 2015 - Present
InterContinental Hotels Group   September 2012 - May 2015
SunTrust Bank  September 2011 - July 2012
UPS Supply Chain Solutions  September 2005 - August 2011
Sprint  July 2004 - May 2005
IBM  2002 - July 2004
IBM Global Services  2001 - 2004
DSRC, Chennai   2000 - 2003

Skills
GWT, Spring, Middleware, WebSphere MQ, Java, Unix, J2EE, XML, JMS, Hibernate, Perl, SOA, Linux, Troubleshooting, Wily Introscope, Java Enterprise Edition, JUnit, Agile Methodologies, Selenium Testing, Maven2, Eclipse, SQL, JSON, Google Analytics, Rally, CSS, Shell Scripting, Software Development, Enterprise Architecture, SDLC, C++, Tomcat, Websphere

Education
Amravati University   1996 — 2000
Bachelor of Engineering, Computer Science & Engineering

Experience
Stewart Title  March 2000 - Present
Texas Medical Center  August 1999 - March 2000
Vista Host  March 1995 - August 1999
Medical Innovations  September 1990 - March 1995
Page Bookkeeping Services   March 1990 - December 1990
Four Seasons Hotels and Resorts  May 1989 - March 1990
InterContinental Hotels Group   November 1983 - May 1989

Skills
Accounts Payable, Accounts Receivable, General Ledger, Financial Reporting, Budgets, Payroll, Accounting, Variance Analysis, Forecasting, Financial Statements, Auditing, Analysis

Education
Ateneo de Manila University   1979 — 1983
Bachelor of Science, Business Management

Experience
Four Seasons Hotels and Resorts  August 2014 - Present
Sheraton Suites Houston near the Galleria/Culinaire International  December 2012 - August 2014
InterContinental Hotels Group   October 2010 - December 2012
Omni Hotels  January 2007 - October 2010
The Briar Club  April 2003 - January 2007

Skills
Banquets, Hospitality Industry, Hospitality Management, Hotels, Hotel Management, Food & Beverage, Catering, Menu Development, Hospitality, Restaurants, Food, Culinary Skills, Meeting Planning, Fine Dining, Rooms Division, Convention Services, Cuisine, Cooking, New Restaurant Openings, Micros, Pre-opening, Customer Satisfaction, Restaurant Management, Front Office, Revenue Analysis, Yield Management, Guest Service Management, Property Management..., Food Service, Wedding Planning, Opera, Wine, Corporate Events, Recipes, Gourmet, Tourism, Dinners, Hotel Booking, Parties, Event Management, Event Planning, Customer Service, Resorts, Sales, MICROS

Education
Art Institute of Houston   2000 — 2002
Associates Degree, Restaurant, Culinary, and Catering Management/Manager

Universidad Iberoamericana, Ciudad de México   1997 — 2001
Bachelor's degree, Psychology

Experience
GEICO  March 2012 - Present
Wal-Mart  October 2008 - December 2011
Better Homes Realty / Republic Mortgage   January 2004 - December 2006
InterContinental Hotels Group   1984 - 2000

Skills
Training, Customer Service, Customer Satisfaction, Retail, Microsoft Word, Prezi, Microsoft Excel, Merchandising, Marketing, Stores, Cash Handling, Data Entry, Outstanding Customer..., Checking, Associate Training, 10 Key, Timely, Courteous, Supplies, Excel, Word, Outlook, Microsoft Office, Fax, Sales, Administrative Duties, Cashiering, PowerPoint, Inventory Management, Payroll, Cash For Keys, Telephone Skills, Wal-Mart, Hospitality Industry, Investment Properties, Real Estate, Leadership, Real Estate Transactions

Education
State University of New York Empire State College   2014 — 2016
a Bachelor's degree, Business Administration and Management, General

American Public University System   2010 — 2013
Business Administration and Management, General

Experience
UC Davis Comprehensive Cancer Center   February 2014 - Present
Celia Rose, Inc.   May 2009 - August 2015
UC Davis  August 2013 - February 2014
Guardian Environmental, Inc.   April 2012 - March 2013
mark. Cosmetics  February 2011 - February 2013
Volt Workforce Solutions  January 2012 - February 2012
Holiday Inn Capitol Plaza   April 2010 - December 2011
InterContinental Hotels Group   May 2009 - April 2010
Salt Lake Coffee Connection   December 2007 - May 2009
Cachet Candle Company   October 2006 - August 2007

Skills
72 WPM, 12,000 KPH, Call Center, Event Planning, Google Docs, Excel, Outlook, Word, Photoshop, iPhone, Microsoft Word, Teamwork, Budgets, Microsoft Excel, Project Planning, Social Media Marketing, Public Speaking, Social Networking, Event Management, Call Centers, Sales, Marketing, Microsoft Office, Customer Service

Education
Ashworth University   2012 — 2013
Certified Bridal Consultant, Bridal Consulting, A

Woods Cross Highschool   2001 — 2004
Diploma, Diploma

Experience
InterContinental Hotels Group   June 2007 - Present

Skills
CSS, HTML, JavaScript, XHTML, PHP, Management of small..., Photoshop, User Experience Design, User Interface Design, WordPress, User Interface, User Experience, Interaction Design, Usability, Accessibility, Web Design

Education
Art Institute of Atlanta   2003 — 2007
Bachelor of Fine Arts (BFA), Web and Interactive Media Design

Experience
Accel-KKR  September 2013 - Present
InterContinental Hotels Group   April 2010 - December 2012
j.Que Smith (BMI Songwriter)   January 2009 - April 2010
Cuscowilla on Lake Oconee  December 2007 - December 2008
The Artist Factory   February 2007 - December 2007

Skills
Microsoft Word, Microsoft Excel, PowerPoint, Graphic Design, Social Media Marketing, Photoshop, Illustrator, InDesign, Mac, PC, Advertising, Social Media, Time Management, Editing, Microsoft Office, Event Planning, Front Office, Hospitality, Food & Beverage, Hospitality Industry, Hotels, Banquets, Resorts, Event Management, Public Relations, Sales, Email Marketing, Online Marketing, Marketing, Social Networking, Facebook, Marketing Communications, Customer Service, Outlook, Press Releases, Online Advertising, Marketing Strategy, Concierge Services, Leadership

Education
Art Institute of Atlanta   1993 — 1995
Associate's degree, Music Entertainment Management

Experience
InterContinental Hotels Group   October 2013 - Present
SunTrust Bank  September 2011 - September 2013
Intellinet  October 2007 - September 2011
HomeBanc Mortgage  2006 - 2007
HomeBanc Mortgage  2004 - 2006
Option One  2002 - 2004
WellFound   2001 - 2002
Cobb County DA's Office   1995 - 2000

Skills
PMP, Process Improvement, CRM, Six Sigma, Business Development, Operations Management, Quality Assurance, EPM, SDLC, Vendor Management, Program Management, Business Process..., Business Analysis, Project Portfolio..., Project Management, PMO, SharePoint, Business Intelligence, Requirements Analysis, Agile Methodologies, Business Strategy, Management Consulting, Visio, Analytics, Management, Leadership, Strategy, Software Documentation, Solution Architecture, Banking

Education
American Intercontinental University   1998 — 2000
Masters IT, MIS

Georgia State University   1992 — 1995
BS, Criminal Justice

High School

Experience
BoomTown - Real Estate Platform  January 2015 - Present
Cognizant Technology Solutions  March 2013 - November 2014
Turner Broadcasting  June 2012 - February 2013
Maybe.For.You.   October 2007 - May 2012
christiancox.com   April 2007 - January 2008
CoxNet  July 2007 - October 2007
InterContinental Hotels Group   January 2006 - April 2007
Deardorff Communications  2004 - 2005

Skills
HTML, CSS, jQuery, Web Standards, Wordpress, User Interface Design, User Interface, Mobile Applications, JavaScript, Front-end, User Experience, CMS, Information Architecture, Web Design, Web Development, Interaction Design, HTML 5, XHTML, SEO, PHP, Creative Direction, Usability

Education
Art Institute of Atlanta   2002 — 2005
BFA, Interactive Media

Clemson University   1997 — 1999

Experience
Vista Host Hotels, INC  May 2015 - Present
Vista Host Hotels, INC  September 2014 - May 2015
Vista Host Hotels, INC  July 2011 - September 2014
Drury Hotels  November 2009 - July 2011
ConferenceDirect  April 2009 - November 2009
InterContinental Hotels Group   July 2007 - April 2009
Starwood Hotels & Resorts Worldwide, Inc.   January 2005 - July 2007

Skills
Event Management, Hotels, Event Planning, Meeting Planning, Revenue Analysis, New Business Development, Sales, Contract Negotiation, Marketing, Customer Satisfaction, Corporate Events, Resorts, Catering, Tourism, Strategic Planning, Hospitality, Hotel Management, Hospitality Industry, Social Media Marketing, Hospitality Management, Time Management, Forecasting, Front Office, Food & Beverage, Direct Sales, Business Development, Account Management, Strategic Partnerships, Sales Management, Business Analysis, Sales Operations, Business Strategy

Education
Ashford University   2011 — 2012
MBA, Marketing

University of Miami   1987 — 1992
BA, Political Science, Art

Experience
Epsilon  June 2013 - Present
Ryan Partnership  October 2012 - June 2013
Knology  May 2009 - October 2012
InterContinental Hotels Group   August 2008 - February 2009
Adcraft Printwear (2005 - 2008)   February 2005 - July 2008
McGraw Hill Companies  August 2004 - February 2005
Gateway Monograms (2003- 2004)   May 2003 - August 2004

Skills
Online Marketing, Social Media, Marketing Communications, Promotions, Blogging, Creative Development, Digital Marketing, Social Media Marketing, Marketing Strategy, Email Marketing, Advertising, Campaign Management, Direct Mail, Online Advertising, Creative Direction, Management, Marketing, PPC, CRM, Direct Marketing, Interactive Marketing, Web Design, Lead Generation, Integrated Marketing, Account Management, Digital Strategy, Brand Development, Strategic Planning, Mobile Marketing, Customer Retention

Education
Ashworth University   2012 — 2015
Bachelor of Applied Science (BASc), Marketing

Eastern Iowa Community Colleges - Clinton   2002 — 2004
Associates, Graphic Arts

Experience
InterContinental Hotels Group   September 2013 - Present
Sheraton Brooklyn Hotel New York   January 2013 - August 2013
Cleopatra Luxury Collection Hotel   January 2011 - April 2011
Sonesta Club   May 2009 - December 2010
Baron Palms   April 2008 - March 2009
Radisson SAS hotel sharm El Shiekh   2002 - 2004
Radison Sas   2000 - 2002

Skills
Resorts, Hospitality Industry, Hotels, Pre-opening, Budgets, Hotel Management, Hospitality, Property Management..., Food & Beverage, Hospitality Management, Food, Cost Control, Revenue Analysis, Management, Preventive Maintenance, Front Office

Education
Arab Academy for Science, Technology and Maritime Transport   1989 — 1993
Basic, Mechanic power

Arab Academy for Science, Technology and Maritime Transport
Basic studies, Mechanical Engineering

Experience
InterContinental Hotels Group   April 2010 - Present
ARAMARK  June 2009 - April 2010
Westin Hotel,Copley Place,Boston,Ma.   March 1990 - December 2008
Starwood Hotels & Resorts Worldwide, Inc.   1990 - 2008

Skills
Banquets, Restaurants, Recipes, Menu Development, Food, Sanitation, Mediterranean, Chef, Hospitality Management, Hospitality Industry, Hotel Management, Hospitality, Food & Beverage

Education
Ashford University   2009 — 2012
Bachelor, Business Management

Northeast Metro. Regional Vocational High School   1980 — 1984
Diploma, Culinary Arts

Experience
AT&T Foundry  November 2013 - Present
InterContinental Hotels Group   September 2011 - November 2013
Annie Gordon, LLC.   December 2001 - November 2013
Online Insight  June 2011 - October 2011

Skills
Art Direction, User Interface Design, Web Design, Layout, Adobe Creative Suite, Graphic Design, Creative Strategy, User Interface, Concept Development, Interaction Design, Wireframes, User Experience, User Experience Design, Information Architecture, Graphics, Design, Digital Design, Typography, ideation, Brand Implementation, Experience Design, Photography, Time Management, Production and..., Marketing, Critical Thinking, Comps, Corporate Branding, Teamwork, Originality, Inductive Reasoning, Advertising, Logo Design, Designs, Creative Direction, Photoshop, Management, Illustrator, Interactive Advertising

Education
Art Institute of Atlanta
Associate of Arts (A.A.), Web Design and Interactive Media

The University of Tennessee at Chattanooga
Graphic Design & Photography

Tennessee Technological University
Graphic Design & Photography

Cookeville High School
High School Diploma, College/University Preparatory

Experience
The Law Offices of J.P. List LLC   January 2015 - Present
Yeditepe University  September 2012 - July 2014
Arlington County Public Defender's Office   February 2012 - May 2012
Washington College of Law General Practice Clinic  January 2012 - May 2012
Serap Zuvin Law Office   July 2010 - August 2010
American University Washington College of Law  August 2009 - May 2010
InterContinental Hotels Group   July 2008 - July 2009
InterContinental Hotels Group   March 2008 - July 2009
Grainger-Terry Consulting   March 2006 - July 2009
Grainger-Terry Consulting   March 2006 - July 2009

Skills
Legal Research, Legal Writing, Microsoft Office, Event Planning, Customer Service, Event Management, Research, Public Speaking, Social Media, Microsoft Excel, Spanish, PowerPoint, Hospitality, Microsoft Word, Outlook, Hotels, Leadership, English, Public Relations, Teamwork, College Teaching, Training, Hospitality Management, Tourism, Hospitality Industry, Customer Satisfaction, Press Releases, Politics, Editing

Education
American University, Washington College of Law   2009 — 2012
Juris Doctor, 2012

DePaul University   2002 — 2004
BS., Economics

Experience
Sally Beauty  April 2014 - Present
Cheerleading Company (cheerleading.com)   October 2012 - April 2014
Nordstrom  March 2012 - October 2012
Leatherology   March 2012 - June 2012
InterContinental Hotels Group   June 2010 - April 2012

Skills
Visual Merchandising, Merchandising, Retail Sales, Retail, Window Displays, Fashion, Styling, Trend Forecasting, Apparel, Trend Analysis, Clienteling, Assortment, Merchandise Planning, Sales, Cashiering, Customer Service, Inventory Management, Social Networking, Social Media Marketing, Illustrator, Product Development, Sourcing

Education
Art Institute of Dallas   2009 — 2012
Bachelor of Fine Arts (BFA), Fashion Retail Management

Experience
iQon Groupe   May 2013 - Present
Out There magazine   July 2011 - Present
RedLuv LLC dba Ophelia's New Soul   May 2014 - April 2015
Jordey Group   July 2008 - April 2015
Hilton Anatole  July 2010 - February 2012
InterContinental Hotels Group   April 2009 - July 2010
Wyndham Hotel Group  September 2008 - February 2009
Wyndham Hotel Group  December 2005 - September 2008
Cendant  2006 - 2007
Wyndham Anatole Hotel  2002 - 2005

Skills
Sales, Marketing Strategy, New Business Development, Personal Branding, Corporate Branding, Business Strategy, Diversity, Diversity Training, Diversity & Inclusion, Diversity Marketing, Diversity Program..., Contract Negotiation, Event Producing, Private Events, Creative Solutions, Executive Development, Non-profit Board..., Board of Director..., Non-profits, Recruiting, Social Networking, Global Marketing, Global Strategy, POS, Loyalty Programs, Blogging, Customer Satisfaction, Event Planning, Food & Beverage, Hospitality, Hospitality Industry, Hospitality Management, Hotels, Online Marketing, Leadership, Management, Board of Directors, Business Planning, Business Travel, Catering, Corporate Events, Advertising, Employee Training, Event Management, LGBT community, Leisure, Marketing, Meeting Planning, Nonprofits, Program Management

Education
Appalachian State University   1994 — 1998

Experience
Action Staffing  August 2010 - Present
InterContinental Hotels Group   September 2005 - August 2009
Coca-Cola Enterprises  January 2000 - September 2005

Skills
Recruiting, Interior Design, Outlook, Microsoft Word, Microsoft Excel, Customer Service, Administrative..., Payroll, Microsoft Office, Account Management, PowerPoint, Team Building, Coaching, Teamwork, Data Entry, Office Management, Call Center, Human Resources, Temporary Placement, Onboarding, Applicant Tracking..., Hiring, Employee Benefits, Employee Relations, Taleo

Education
American Intercontinental University   2002 — 2004
Interior Design

Georgia Southern University   1998 — 2002
Interior Design

Experience
InterContinental Hotels Group   October 2011 - Present
Best Western International  April 2009 - October 2011

Skills
Hotel Management, Hotels, Revenue Analysis, Yield Management, Hospitality Industry, Budgets, Hotel Booking, Front Office, Hospitality Management, Property Management..., Rooms Division, Tourism, Pre-opening, Sales, Hospitality, Inventory Management, Revenue Forecasting, Food & Beverage, Account Management

Education
Arizona State University, W. P. Carey School of Business   2001 — 2005

Experience
Experis  July 2015 - Present
ADT  December 2011 - June 2015
InterContinental Hotels Group   January 2010 - May 2011
Kaman's Art Shoppes, Inc   January 1999 - December 2009

Skills
Customer Service, New Business Development, Sales Management, Leadership, Sales, Team Building, Business Development, Contract Negotiation, Salesforce.com, Marketing, Account Management, Photoshop, Direct Sales, Team Leadership, Negotiation, Illustrator, Adobe Creative Suite, Painting, Drawing, Art, Graphic Design, Mac, Microsoft Office, Photography, Technical Recruiting

Education
Texas State University-San Marcos   2002 — 2009
Bachelor of Arts (B.A.), Painting

Arizona State University

Experience
Greater Atlanta Area  2015 - Present
InterContinental Hotels Group   2012 - 2015
InterContinental Hotels Group (IHG®)   2006 - 2012
InterContinental Hotels Group (IHG®)   2004 - 2006
InterContinental Hotels Group (IHG®)   2001 - 2004

Skills
Product Management, Project Coordination, Business Analysis, Test Engineering, Training, Music, Hospitality, Marketing Communications, Hospitality Management, Tourism, Hospitality Industry, SDLC, Team Leadership, Event Planning, Project Planning, Customer Satisfaction, Budgets, Customer Service, E-commerce, Management, Project Management, Requirements Management, Software Quality..., Planning & Scheduling, Requirements Gathering, Document Review, Business Requirements, UAT Coordination, Procedure Creation, Hotels, Teaching, Software Implementation, Choral Conducting, Project Implementation, Classroom Instruction, Procedure Development, Procedure Manuals, Opera, Quality Assurance, Integration, Leadership

Education
Andrews University
Bachelor of Music, Music Education

Georgia State University
Educational Assessment, Testing, and Measurement

Experience
InterContinental Hotels Group   September 1990 - Present

Skills
Hotels, Hospitality, Revenue Analysis, Hospitality Industry, Yield Management, Hotel Management, Front Office, Food & Beverage, Micros, Hospitality Management, Restaurant Management, Tourism, Customer Service, Rooms Division, Restaurants, Franchising, Income Statement, Team Building, Property Management..., Pre-opening, Training, Resorts, Hotel Booking, Budgets, Customer Satisfaction, Banquets, Leisure, Opening Hotels, Guest Service Management, OnQ, Hiring, Opera

Education
Arizona State University

Eastern Illinois University

Experience
United States Army Recruiting Command  May 2015 - Present
Westfield Consulting & Management   January 2015 - Present
United States Army Reserve  February 2006 - Present
Marriott Hotels  May 2014 - August 2015
Extended Stay Hotels  June 2010 - November 2013
InterContinental Hotels Group   April 2009 - January 2010
Extended Stay America  February 2006 - June 2009
Convergys  March 2007 - September 2008
US Army [Active Duty]   October 1999 - February 2006

Skills
Hotel Management, Social Media, Customer Service, Management, Time Management, Leadership, Logistics, Sales, Human Resources, Data Entry, Hospitality Industry, Customer Retention, Hotel Administration, Social Media Marketing, Networking, Hotel Booking, Social Networking, Customer Satisfaction, Public Speaking, Administration, Teamwork, Team Leadership, Training, Microsoft Office, Event Planning, Microsoft Word, Marketing, Team Building, Event Management, Budgets, Hotels, Problem Solving, Communication, Strategic Planning, Analysis, Hospitality, PowerPoint, Front Office, Employee Training, Public Relations, Outlook, Hospitality Management, Interviews, Marketing Strategy, Organizational Behavior, Military, Awesomeness

Education
Nashville State Community College   2011 — 2014
Bachelor of Arts (B.A.), Human Resources Management/Personnel Administration, General

United States Army Soldier Support Institute   2010 — 2011
Automated Logistical Specialist (92A) Certification, Logistics, Materials, and Supply Chain Management

The University of Tennessee at Chattanooga   2006 — 2008
Bachelor of Arts (B.A.), Human Resources Management/Personnel Administration, General

United States Army Soldier Support Institute   2006 — 2007
Human Resource Specialist (42A) Certification, Human Resources Management/Personnel Administration, General, Technical

American Military University
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General

Experience
Cherry Bekaert LLP  September 2010 - Present
Cherry Bekaert LLP  September 2009 - September 2011
Porter Keadle Moore, LLP  November 2006 - September 2009
Deloitte  January 1997 - November 2006
InterContinental Hotels Group   1995 - 1997
Deloitte  1982 - 1995

Skills
Corporate Tax, SEC reporting, Tax, Accounting, Income Tax, CPA, Due Diligence, Executive Management, FAS109, FIN 48, GAAP, Internal Controls, SEC filings, Sarbanes-Oxley Act, Start-ups, Strategy, Tax Accounting, Tax Law, SEC Filings

Education
Auburn University   1978 — 1982
BS, Accounting

Auburn University   1978 — 1982
Bachelor's degree, Accounting

Experience
Omni Hotels & Resorts  April 2015 - Present
HPN Global  August 2014 - April 2015
InterContinental Hotels Group   March 2013 - August 2014
Fooda  April 2012 - June 2012
HPN Global  July 2010 - December 2011
Wingteam LLC - Event Staff/Travel Staff  August 2008 - October 2011
Go Girl Energy Drink   August 2009 - August 2010
M.Y. Events, Inc   February 2009 - February 2010

Skills
Customer Satisfaction, Meeting Planning, Hospitality, Event Management, Hotels, Catering, Trade Shows, Corporate Events, Event Planning, Hospitality Management, Hospitality Industry, Tourism, Food & Beverage, Social Media, Management, Contract Negotiation, Customer Service, Resorts, Team Building, Convention Services, Hotel Management, Revenue Analysis, Sales, Marketing, Sales Process, Sales Contracts, Restaurants, Banquets, Front Office, Public Relations, Sales Management, Negotiation, Social Media Marketing, Hotel Booking, Business Travel, Pre-opening

Education
Arizona State University - W. P. Carey School of Business   2007 — 2011
BS, Marketing, International Business

Arizona State University   2007 — 2010
Bachelor's degree, Marketing

Experience
VidRoll   December 2014 - Present
StreamRoll Media   July 2013 - November 2014
Stoddard & Partners, InterAir Media LLC   January 2012 - June 2013
CynVera Solutions   December 2011 - March 2013
Mediahood   January 2012 - April 2012
Jaenovation   June 2011 - December 2011
Questsphere   December 2010 - June 2011
InterContinental Hotels Group   February 2009 - October 2010
Sandusky Radio -97.9 KUPD   2008 - 2009

Skills
Advertising, Marketing, Social Media, Marketing Communications, Social Media Marketing, Business Development, Online Advertising, Marketing Strategy, Product Management, Entrepreneurship, Team Building, Online Marketing, Strategic Partnerships, Sales, Media Buying, Management, Brand Development, Email Marketing, Lead Generation, Mobile Marketing, Digital Marketing, Project Management, Creative Problem Solving, Strategic Planning, E-commerce, Google Analytics, Google Adwords, Language Proficiency, Software Project...

Education
Arizona State University   2005 — 2009
B.A, Interdisciplinary Studies; Business and Communications

The Walter Cronkite School of Communications

W.P. Carey School of Business

Experience
CareerSource Central Florida  June 2014 - Present
CareerSource Central Florida  October 2012 - Present
InterContinental Hotels Group   September 2008 - February 2012
Kessler Collection  May 2005 - October 2008
RYMARK International   July 2003 - May 2005
Buena Vista Palace Resort & Spa   February 1996 - July 2003

Skills
Computer Literate, Bilingual-Spanish, Contract Negotiation, Event Planning, Location Intelligence, Marketing Strategy, Retail, Hotels, Resorts, Hospitality Industry, Hospitality, Hospitality Management, Revenue Analysis, Hotel Management, Food & Beverage, Tourism, Trade Shows, Meeting Planning, Catering, Pre-opening, Event Management, Incentives, Training, Negotiation, Sales, Account Management, Business Development, Recruiting, Management, Project Planning, New Business Development, CRM, Budgets, Leadership, Teamwork, Program Management, Marketing, Convention Services, Team Building, Public Relations, Customer Service, Customer Satisfaction, Strategic Planning, Sales Management, Time Management, Corporate Events

Education
American Public University System   2012 — 2013
Master of Arts (M.A.), Business, Management, Marketing, and Related Support Services

American Public University System   2008 — 2012
Bachelor, Management

Colegio de Agricultura & Artes Mecanicas - RUM   1991 — 1993
Associate of Science (A.S.), Civil Engineering

Experience
Blackbird PR   November 2013 - Present
The Brandman Agency  February 2012 - Present
The Brandman Agency  February 2010 - February 2012
InterContinental Hotels Group   June 2009 - February 2010
InterContinental Montelucia Resort & Spa  November 2007 - February 2010
GateWay Community College  August 2004 - November 2007
Off Madison Ave  July 2002 - August 2004
Arizona Foundation for Medical Care  October 2001 - July 2002
ADS Communications   April 2001 - October 2001
City of Phoenix  December 2000 - May 2001

Skills
Media Relations, Event Planning, Public Relations, Non-profits, Press Releases, Corporate Communications, Strategic Communications, Crisis Communications, Social Media, Internal Communications, Event Management, Marketing Communications, Nonprofits, Marketing, Publishing, Integrated Marketing, Public Speaking, Hotels, Publicity, Resorts, Hospitality, Editorial, Blogging, Email Marketing, Copywriting, Web Content, Social Networking, Facebook, Social Media Marketing, Sponsorship, Editing

Education
Arizona State University   1998 — 2001
BA, Journalism, Public Relations

Experience
ATOMdesign  February 2014 - Present
National Association of Women MBAs  September 2013 - August 2014
Arizona Technology Council  February 2013 - February 2014
SME (Society of Manufacturing Engineers)   January 2013 - September 2013
PADT, Inc.   December 2009 - February 2013
InterContinental Hotels Group   October 2008 - December 2009
Paradise Valley School District  August 2004 - May 2008

Skills
Business Development, Marketing, Accounting, Customer Engagement, Sales, New Business Development, Microsoft Office, Microsoft Excel, Customer Service, Strategic Planning, Account Management, Salesforce.com, Marketing Strategy, Budgets, Leadership, Management, Project Management, Proposal Writing, Team Leadership, Program Management, Team Building, Project Planning, Training, Strategy, Product Development, Manufacturing, Time Management, Operations Management, Contract Negotiation, Entrepreneurship, Analysis, Leadership Development, Coaching, Social Media, Process Improvement, Nonprofits, Event Planning, Product Management, Market Research, Negotiation, Marketing Communications, Public Speaking

Education
Arizona State University   2000 — 2004
BA, Elementary Education

Arizona State University   2000 — 2004
Bachelor of Education (BEd), Elementary Education and Teaching

Experience
InterContinental Hotels Group   April 2014 - Present
The Interior Partners   May 2010 - February 2015
Supreme Hospitality   May 2013 - March 2014
Monolith Hospitality  2010 - 2011
Kohl's Department Stores  2008 - 2011
DMD Design Group  2005 - 2007

Skills
AutoCAD, Design Development, Space Planning, FF&E, Concept Design, Interior Design, Construction Documents, Marketing, Market Research, Microsoft Office, Customer Service, Purchasing, Expediting, Negotiation, Client Relations Skills, Presentations, Property Management, Photoshop, Illustrator, InDesign, Space planning, Design Research, Interior Architecture, Submittals, Space-planning, Furnishings, Drawing, Textiles, Retail Design, Furniture, Sketching, Rendering

Education
American InterContinental University   2001 — 2004
Bachelors of Fine Arts, Interior Design

Georgia State University   1998 — 2001
Business

Experience
EY  December 2014 - Present
InterContinental Hotels Group   October 2012 - October 2014
Conisus LLC  August 2011 - October 2012
Volunteering (Education and Communications)   August 2010 - July 2011
UNICEF  October 2009 - February 2010
Morgan Stanley  June 2008 - August 2008
Garden City College, Bangalore University   September 2005 - August 2007
Grant Thornton  February 2007 - May 2007
PricewaterhouseCoopers  2004 - 2004
American University of Sharjah  September 2000 - March 2003

Skills
Strategic Communications, Corporate Communications, Internal Communications, Social Media, Web 2.0, Project Management, Strategy, Editing, Strategic Planning, Blogging, Marketing Strategy, Community Sites, Public Relations, Press Releases, Global Collaboration, Virtual Teams

Education
IHG Leadership Academy and Harvard ManageMentor   2014 — 2014
Certificate of Completion, Project Management

IHG Leadership Academy and Harvard ManageMentor   2014 — 2014
Certificate of Completion, Change Management

IHG Leadership Academy and Harvard ManageMentor   2014 — 2014
Certificate of Completion, Global Collaboration

IHG Leadership Academy and HarvardManageMentor   2014 — 2014
Certificate of Completion, Virtual Teams

American University   2009 — 2009
Certificate, Intercultural Management Institute, School of International Service

Food & Agriculture Organization (United Nations)   2009 — 2009
Information and Knowledge Management

United States Institute of Peace   2009 — 2009
Certificate, Interfaith Conflict Resolution

United States Institute of Peace   2009 — 2009
Certificate, Course in Conflict Analysis

American University - Kogod School of Business   2008 — 2009
MBA, Finance & International Management

Asian Development Bank & World Bank Learning Center   2008 — 2008
Certificate, 5th Microfinance Training of Trainers Course

Experience
Manhattan Associates  January 2011 - Present
Manhattan Associates  June 2009 - December 2010
Method48   January 2008 - January 2009
Sparks Grove  September 2006 - January 2008
Tribal DDB  January 2006 - September 2006
InterContinental Hotels Group   July 2005 - January 2006
United Parcel Service - UPS  2000 - 2005
Hire Intellect   March 2002 - April 2003
marchFIRST/USWEB CKS   November 2000 - March 2001
marchFIRST/USWEB CKS   August 1999 - November 2000

Skills
HTML, Integration, Flash, User Experience, Analytics, User Interface Design, E-commerce, Mobile Applications, Online Marketing, Information Architecture, Web Development, Agile Methodologies, Leadership, Marketing Strategy, Integrated Marketing, SaaS, Web Analytics, SEO

Education
Art Institute of Atlanta   1997 — 1999
Associate in Arts Degree in Multimedia, Multimedia

Experience
Travelport  February 2013 - Present
InterContinental Hotels Group   September 2011 - February 2013
TRC Professional Solutions and Chick-fil-A, Inc   October 2010 - June 2011
Merrill Lynch  September 2009 - October 2010
Citi  January 2008 - September 2009
PNC Advisors  April 2006 - January 2008

Skills
Change Management, Troubleshooting, Servers, Customer Satisfaction, Outlook, Visio, Disaster Recovery, Microsoft Exchange, Microsoft Office, IT Operations, Laptops, Customer Service, Project Management, Technical Support, Process Improvement, Vendor Management, Computer Hardware, Linux, Windows 7, Windows, Help Desk Support, Software Documentation, Time Management, Management, Access, Information Technology, Operations Management, Active Directory, SharePoint, IT Strategy, Integration, IT Management, Call Centers, Security, Training, Team-oriented, Networking, Windows Server, Operating Systems, TCP/IP, ITIL, Testing, XP, Data Center, Business Analysis, SDLC, Databases, IT Service Management, System Administration, Windows XP

Education
American InterContinental University   2010 — 2013
A.A.B.A, Business Admin

Experience
Choice Hotels International  October 2009 - Present
Choice Hotels International  April 2006 - September 2009
Choice Hotels International  January 2001 - March 2006
Choice Hotels International  September 1998 - March 2001
Promus Hotels (Embassy Suites, Hampton Inns, Homewood Suites)   1996 - August 1998
InterContinental Hotels Group   1990 - 1995

Skills
Marketing Strategy, Analytics, Hospitality

Education
Arizona State University   1976 — 1982
B.S. In Marketing and an M.B.A.

Experience
Stroller Strides  May 2007 - February 2010
Marriott International  September 2005 - June 2006
Marriott International  February 2003 - September 2005
InterContinental Hotels Group   November 2002 - February 2004
The Conference Board  June 1999 - November 2002

Education
Arizona State University   1995 — 1999

Experience
The Gates at McGinnis Ferry Office Complex   January 2006 - Present
Kash Investments, LLC   2000 - Present
SterlingBackcheck ( A Goldman Sachs company)   January 2015 - Present
InterContinental Hotels Group   June 2012 - December 2014
RunMobile   April 2012 - June 2012
Corus360  2009 - May 2012
Emergency Visions   November 2008 - September 2010
Verint  2005 - 2008
Witness Systems  2005 - 2008
ICON Technology Group   April 2001 - December 2004

Skills
Mobile Devices, Software Development, Telecommunications, Business Intelligence, Leadership, Integration, Cloud Computing, SaaS, Mobile Technology, Management, Wireless, Enterprise Architecture, Enterprise Software, Entrepreneurship, Agile Methodologies, SDLC, Vendor Management, Software Project..., Requirements Analysis

Education
Georgia State University
MS, Computer Science

Annamalai University
Bachelor of Engineering (B.E.), Electronics and Instrumentation Engineering

Experience
InterContinental Hotels Group   May 2013 - Present
Resources Global Professionals  August 2012 - February 2013
Flextronics  November 2011 - August 2012
Kaiser Permanente  April 2009 - October 2011
QP Group  January 2009 - April 2009
ON Semiconductor  January 2006 - January 2009
DIAGEO  2005 - 2005
QP Group  2001 - 2003
Honeywell Aerospace  1997 - 2001
Honeywell  1997 - 2001

Skills
Change Management, Contract Negotiation, Procurement, Training, Strategic Sourcing, Supply Management, Global Sourcing, Supply Chain Management, Spend Analysis, Sourcing, E-procurement, Supply Chain, Cross-functional Team..., Process Improvement, Six Sigma, Purchasing, Vendor Management, Outsourcing, Supplier Development, Program Management, Business Process..., Contract Management, Business Process..., Leadership, Strategic Planning, Strategy, Management, Negotiation, Continuous Improvement, Operations Management, Budgets, Project Management, Consulting, Business Strategy

Education
Arizona State University West   1999 — 2001
MBA

Arizona State University   1986 — 1988
B.S., Purchasing, Transportation and Operations

Arizona State University   1981 — 1985
B.S., Marketing

Experience
Razorfish Technology Platforms  February 2015 - Present
InterContinental Hotels Group   June 2002 - January 2015
InterContinental Hotels Group   June 2002 - January 2015
BellSouth  1998 - 2001

Skills
Test Automation, SQL, QTP, Customer Service, E-commerce, SaaS, Automation, Web Applications, Project Management, Process Improvement, Performance Testing, Team Leadership, JavaScript, Team Building, System Administration, Budgets, Microsoft Excel

Education
American Intercontinental University   1998 — 2000
Master of Information Science, Computer Science

University of South Carolina-Columbia   1991 — 1996
Bachelor of Science, Biology, General

Experience
InterContinental Hotels Group (IHG)   January 2015 - Present
InterContinental Hotels Group   June 2013 - January 2015
InterContinental Hotels Group   November 2008 - June 2013
Atlanta-Journal Constitution  November 2007 - November 2008
SunTrust Bank  November 2005 - November 2007
Delta Air Lines  February 2003 - November 2005
Delta Airlines  1987 - 2005

Skills
Needs Analysis, Instructional Design, Blended Learning, Performance Consulting, Training Delivery, Learning Management, Captivate, Instructor-led Training, Workshop Facilitation, Training, E-Learning, Talent Management, Program Management, ADDIE, Employee Engagement, Succession Planning, Consulting, Employee Training, Leadership Development, Learning Management..., Management Development, Performance Management, Leadership, Organizational..., Organizational...

Education
Appalachian State University   1981 — 1986
Bachelor of Science (B.S.), Communications, PR

Appalachian State University
BS-Communications; BS - French, Public Relations/French

Experience
White Lodging Services  April 2009 - Present
White Lodging Services  November 2007 - April 2009
White Lodging Services  January 2001 - November 2007
InterContinental Hotels Group   January 1997 - January 2001

Skills
Hotels, Hospitality, Trade Shows, Hospitality Industry, Hotel Management, Meeting Planning, Revenue Analysis, Event Management, Resorts, Hospitality Management, Restaurants, Event Planning, Food & Beverage, Catering, Tourism, Convention Services, Yield Management, Corporate Events

Education
Appalachian State University   1993 — 1997
Bachelor of Science (B.S.), Business Administration and Management, General

Experience
InterContinental Hotels Group (IHG)   April 2015 - Present
InterContinental Hotels Group   May 2014 - Present
InterContinental Hotels Group   November 2013 - Present
Spectropath, Inc.   January 2012 - October 2013
CeloNova BioSciences, Inc.   August 2008 - September 2011
The R.A. Siegel Company   September 2007 - May 2008
Golds Gym  August 2004 - April 2008

Skills
Corporate Communications, Creative Direction, Product Management, Medical Devices, International Relations, Marketing, Sales, Marketing Strategy, Contract Management, Customer Service, Trade Shows, Selling, Product Launch, Social Media Marketing, Event Management, Budgets, Product Marketing, Marketing Communications, Start-ups, Market Research, Team Building, Sales Management, Public Relations

Education
The University of Georgia   1998 — 2000
ABJ

Appalachian State University   1996 — 1998

Fayette County High School

Experience
McKinnon Nissan & Toyota   May 2013 - Present
InterContinental Hotels Group   April 2011 - May 2013

Skills
Opera, Hospitality, Hotels, Piano, Front Office, Singing, Music, Micros, Music Theory, Music Education

Education
Asbury Theological Seminary   1990 — 1992
M.A., Sacred Music

Huntingdon College   1985 — 1988
B.A., Music

Experience
Department of Treasury  March 2010 - Present
Marriott International  2000 - July 2009
InterContinental Hotels Group   1994 - 2000
Chicago Board Options Exchange  1993 - 1994
American Airlines(Sabre)   1991 - 1993
Pan Am Airlines  1989 - 1991

Skills
TPF, XML, TSO, Assembler, SDLC, VM/CMS, IBM Mainframe, Testing, C++, Business Analysis, Airlines, ISPF, Mainframe, Software Development, Requirements Gathering, BAL, SOA, JCL, Enterprise Architecture, Requirements Analysis, Unix

Education
American University   1982 — 1983
International;Political Science

Binghamton University   1976 — 1980
BA, History, Spanish

New York University
Computers

Experience
Genova Diagnostics  May 2014 - Present
Aloft Asheville Downtown, McKibbon Hotel Management   June 2012 - May 2014
InterContinental Hotels Group   June 2011 - June 2012
InterContinental Hotels Group   March 2007 - June 2011
The Grove Park Inn Resort & Spa  May 2006 - March 2007

Skills
Hotels, Resorts, Tourism, Hospitality, Food & Beverage, Meeting Planning, Event Management, Corporate Events, Revenue Analysis, Trade Shows, Event Planning, Rooms Division, Social Media, Budget, Customer Service, Account Management, Concierge Services, Sales Management, Contract Negotiation, Catering, Sales, Hospitality Industry, Budgets, Marketing Communications, Weddings

Education
Appalachian State University   1998 — 2002
Sociology, Family & Marriage, Women Studies

Experience
Houston Community College  August 2013 - Present
ARAMARK  November 2012 - August 2013
Royal Sonesta Hotel Houston, TX   July 2012 - November 2012
InterContinental Hotels Group   April 2012 - July 2012
DeVry University  April 1999 - September 2009
The Vision Center  April 1996 - April 1999
Denny's  1989 - 1996

Skills
Customer Service, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Research, Teamwork, Data Entry, Higher Education, Critical Thinking, Budgets, Event Planning, Team Building, Coaching, Training, Leadership, Time Management, Culinary Skills, Outlook

Education
South University   2012 — 2014
Master of Business Administration (MBA), Hospitality Administration/Management

Art Institute of Houston   2009 — 2012
Bachelor of Science (BS), Culinary Management, 4.0

Experience
InterContinental Hotels Group   June 2014 - Present
Hampton Inn & Suites  November 2013 - June 2014
Somerton Eyecare Center   September 2013 - May 2014
Candlewood Suites, Yuma AZ   July 2007 - June 2013
TDS Telecommunications Corp.  October 2005 - January 2007
Holiday Inn Mission Valley Stadium   November 1994 - June 2005

Skills
Sales Management, Cold Calling, Hospitality, Customer Relations, Customer Service, Direct Sales, Revenue Forecasting, Increasing Revenue, Cross-functional Team..., Front Office, Property Management..., Customer Retention, Hospitality Management, Inventory Management, Hotels, Hospitality Industry, Marketing, Hotel Management, Leadership, Training, Team Building, Management, New Business Development, Marketing Strategy, Account Management, Opening Hotels, Lodging, Rooms Division, Food & Beverage, Hotel Booking, Yield Management, Pre-opening, Guest Service Management, Leisure, Meeting Planning, Micros, Banquets, Tourism, Opera, OnQ, Resorts, Catering, Income Statement, Restaurants, Convention Services, Hotel Administration, P&L, Delphi, Business Travel, Pre-opening experience

Education
ITT Technical Institute-San Diego   1994 — 1996
Bachelor's degree, Hospitality Management

Arizona Western College   1992 — 1994
Associate's degree, Accounting and Business/Management

Experience
Thirty-One Gifts  April 2011 - Present
Enterprise Rent-A-Car  October 2010 - April 2011
Franklin University  2009 - 2010
InterContinental Hotels Group   August 2007 - November 2008

Skills
Customer Satisfaction, Customer Service, Inventory Management, Customer Relations, Telephone Skills, m, Payroll, Access, Time Management, Administration, Training, Invoicing

Education
Franklin University   2010 — 2011
MBA

Ateneo Graduate School of Business   2007 — 2008
Master of Business Administration (MBA)

Polytechnic University of the Philippines   1999 — 2004
Bachelor, Broadcast Communication

Experience
Discovery Communications  October 2014 - Present
Discovery Communications  June 2013 - Present
Freelance  September 2012 - Present
Freelance  March 2012 - Present
Discovery Communications  November 2010 - June 2013
InterContinental Hotels Group   August 2009 - March 2010
Allied Integrated Marketing  November 2008 - January 2010
Make-A-Wish Foundation  January 2008 - May 2008

Skills
Television, Dreamweaver, Social Media Marketing, Marketing, Analysis, Adobe Creative Suite, New Media, Digital Media, Research, Social Media, Omniture, Advertising, Strategy, Social Networking, Digital Strategy, Public Relations, Event Planning, New Business Development, Marketing Strategy, Promotions, Facebook, Publicity, Film

Education
Arizona State University   2005 — 2010
BA, Communications

Experience
Intercontinental Hotels Group   March 2013 - Present
Intercontinental Hotels Group   May 2010 - March 2013
Intercontinental Hotels Group   June 2008 - May 2010
Intercontinental Hotels Group   February 2007 - June 2008
Holiday Inn Stadium, Philadelphia   May 2003 - February 2007
Holiday Inn Express & Suites  September 2000 - May 2003
Holiday Inn Select  October 1999 - September 2000
Holiday Inn Stadium, Philadelphia   October 1996 - October 1999
Sheraton West Atlantic City   February 1995 - October 1996

Skills
Hotels, Front Office, Yield Management, Resorts, Revenue Analysis, Hospitality Management, Hospitality Industry, Pre-opening, Budgets, Hotel Management, Restaurants, Tourism, Hospitality, Customer Satisfaction, Customer Service, Food & Beverage

Education
Atlantic Cape Community College   1994 — 1996
Accounting, GPA 3.2

United States Air Force Academy
Electronic switching systems, GPA 3.5

Experience
InterContinental Hotels Group   February 2003 - August 2005
InterContinental Hotels Group   September 1999 - February 2003
InterContinental Hotels Group   July 1998 - September 1999
InterContinental Hotels Group   February 1997 - July 1998
Club Med  August 1988 - February 1997

Education
Arizona State University
Communication, General

Experience
ONE Hospitality Group  April 2015 - Present
PHD Hospitality, LLC  February 2014 - April 2015
KSL Resorts  May 2011 - February 2014
InterContinental Hotels Group   February 2011 - May 2011
InterContinental Hotels Group   June 2010 - February 2011
InterContinental Hotels Group   October 2008 - June 2010
Coyotes Ice, LLC.   October 2007 - October 2008
Fairmont Hotels and Resorts  November 2003 - October 2007

Skills
Hotels, Hospitality, Food & Beverage, Hospitality Industry, Resorts, Hospitality Management, Pre-opening, Micros, Budgets, Hotel Management, Revenue Analysis, Yield Management, Front Office, Event Management, Rooms Division, Microsoft Excel, Customer Service, Event Planning, Forecasting, Restaurants, Income Statement

Education
Arizona State University   2003 — 2007
Bachelor's degree, Finance