InterContinental Hotels Group
Industry: Company
DescriptionInterContinental Hotels Group plc, informally InterContinental Hotels or IHG, is a British multinational hospitality company headquartered in Denham, Buckinghamshire, England. IHG has about 800,000 guest rooms and 5,000 hotels across nearly 100 countries. Customer service: 020 3349 9179 Headquarters: Denham CEO: Keith Barr Subsidiaries: Holiday Inn, InterContinental, Holiday Inn Express,
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InterContinental Hotels Group Employees
The Ritz-Carlton Hotel Company, L.L.C. May 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. June 2014 - May 2015
The Ritz-Carlton Hotel Company LLC September 2012 - May 2014
The Lodge and Spa Autograph Collection by Marriott January 2009 - September 2012
Callaway Gardens October 2006 - December 2008
InterContinental Hotels Group March 2006 - October 2006
The Ritz-Carlton Hotel Company LLC January 2004 - April 2005
Skills
Banquets, Food & Beverage, Front Office, Guest Service Management, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Micros, Opera, Pre-opening, Property Management..., Resorts, Revenue Analysis, Rooms Division
Education
Manatee Community College
University of South Florida
Hospitality Administration/Management
Wells Fargo Bank July 2014 - Present
Charter One Bank September 2013 - April 2014
Wells Fargo January 2013 - March 2013
Wells Fargo September 2011 - January 2013
Wells Fargo April 2010 - September 2011
Rajah Travel Corporation March 2009 - August 2009
InterContinental Hotels Group April 2006 - December 2008
Skills
Customer Service, Banking, Sales, Management, Loans, Credit, Process Improvement
Education
Magsaysay Training Center 2006 — 2006
Diploma, IATA/UFTAA Travel and Tourism Foundation Course
University of Santo Tomas 2002 — 2006
Bachelor of Science (BS), Tourism and Travel Services Management
St. Scholastica's College Manila 1992 — 2002
Highschool
InterContinental Hotels Group July 2010 - Present
Staybridge Suites February 2005 - July 2010
Hospice of Lubbock February 2004 - February 2005
Residence Inn by Marriott September 2000 - February 2004
Skills
Revenue Analysis, Property Management..., Hotel Management, Yield Management, Hospitality Industry, Hospitality Management, Hospitality, Customer Satisfaction, Hotels, Pre-opening, Hotel Booking, Rooms Division, Tourism, Resorts, Front Office, Food & Beverage, Restaurants, Training & Development, Direct Sales, Sales Prospecting, Guest Recovery, Guest Service Management, Operations Management, Team Building, Business Development
Education
Texas Tech University 1997 — 2000
Bachelor of Science (B.S.), Hotel, Motel, and Restaurant Management
Z Ocean Hotel June 2013 - Present
InterContinental New York Times Square August 2011 - June 2013
InterContinental Hotels Group July 2010 - August 2011
Sofitel San Francisco Bay February 2009 - July 2010
Sofitel San Francisco Bay August 2008 - January 2009
Sofitel Philadelphia 2007 - 2008
Skills
Hospitality Management, Front Office, Hospitality Industry, Hotels, Hospitality, Food & Beverage, Opera, HotSOS, Restaurants, Micros, Hotel Management, Budgets, Payroll, Hiring, Employee Training
Education
Temple University 2004 — 2008
BA, Tourism and Hospitality Management
Upper Darby High School 2001 — 2004
Candlewood Suites - Pittsburgh August 2008 - Present
InterContinental Hotels Group August 2008 - Present
Thirty-One Gifts August 2010 - Present
Sheraton Station Square 2007 - 2008
Adam's Mark Hotel - Charlotte, NC 1993 - 1999
Wyndham Hotels & Resorts 1991 - 1993
Wyndham Hotels & Resorts 1989 - 1991
Wyndham Hotels & Resorts 1987 - 1989
Skills
Customer Service, Hospitality, Hotels, Sales, Account Management, New Business Development, Marketing, Direct Sales, Negotiation, Marketing Strategy, Contract Negotiation, Training, Public Relations, Social Media Marketing, Income Statement, Inventory Management, Hospitality Industry, Time Management, Customer Satisfaction
Education
Texas Tech University 1983 — 1987
BS, RHIM
InterContinental Hotels Group April 2011 - Present
Cognizant Technology Solutions September 2004 - Present
Cognizant Technology Solutions September 2004 - Present
First Data Corporation August 2007 - August 2010
Skills
PL/SQL, Java Enterprise Edition, Oracle, Informatica, Salesforce.com, Requirements Analysis, SDLC, Software Project..., SQL, Teradata, Weblogic, Struts, Salesforce.com..., Salesforce Administrator, Business Analysis, Core Java, Quality Center, Oracle PL/SQL..., Salesforce.com Certified, Salesforce.com..., Salesforce.com..., Certified..., Salesforce Training, Salesforce.com..., Informatica..., work.com, Nitro Gamification, Salesforce Chatter, Salesforce Case...
Education
Symbiosis Institute of Business Management 2006 — 2007
Master of Business Administration (M.B.A.), Information Technology, A+
University of Kalyani 2000 — 2004
Bachelor of Technology (BTech), Computer Engineering
PATHA BHAVAN 1989 — 2000
SECOINDARY AND HIGHER SECONDARY, Computer Science
Bonnie Briar Country Club March 2014 - Present
Old Oaks Country Club December 2012 - January 2014
The Rockland Country Club March 2011 - January 2013
Rochester Marriot April 2009 - April 2011
The Green Lantern Inn June 2008 - April 2009
Guckenheimer February 2007 - June 2008
Red Star November 2006 - February 2007
InterContinental Hotels Group June 2006 - November 2006
The Green Lantern Inn August 2004 - June 2006
Harbor Court Hotel October 2003 - August 2004
Skills
Menu Development, Culinary, Restaurants, Food & Beverage, Banquets, Hospitality, cost control, Hotels, Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, Nutrition, Organization, Problem Solving, Strategic Planning, Recruiting, Customer Service, Culinary Management, Culinary Education, Culinary Skills, Fine Dining, Cuisine, Catering, Cooking, Wine, Event Management, Purchasing, Income Statement, Hospitality Industry, Gourmet, Restaurant Management, Pre-opening, Resorts, Recipes, Cost Control, Hospitality Management, Seafood, Menu Costing, Chef, Pastry, Sanitation, Sauces, Menu Engineering, Hiring, Mediterranean, Recipe Testing, Food Quality, Food Preparation, Italian cuisine
Education
The Culinary Institute of America 2000 — 2003
BPS, Culinary Arts and Hotel Management
Western School of Technology and Environmental Science 1996 — 2000
Culinary Arts Major, Culinary Arts and Restaurant Management
InterContinental Hotels Group November 2013 - Present
InterContinental Hotels Group 2010 - Present
InterContinental Hotels Group January 2012 - November 2013
InterContinental Hotels Group March 2008 - January 2012
Starwood Hotels & Resorts Worldwide, Inc. November 2006 - March 2008
Teleste February 2004 - September 2004
Skills
Event Planning, Budgeting, Meeting Planning, Online Marketing, Sales Management, Forecasting, Social Media, Rate Negotiation, Corporate Social..., Fundraising, Social Media Marketing, Account Management, Customer Relations, Microsoft Office, Budgets, Marketing, Management, Facebook, Sales, Customer Service, Negotiation, Trade Shows, Entrepreneurship, Email Marketing, Competitive Analysis, Market Research, Hotels, New Business Development, Hospitality, Recruiting, Leadership, Event Management
Education
Texas State University-San Marcos 2006 — 2009
BS, Psychology, Spanish
Aetna May 2015 - Present
VCG Consultants January 2014 - May 2015
MixXedMedia, LLC. January 2012 - January 2014
JBM, Inc. April 2012 - March 2013
AutoTrader.com October 2011 - April 2012
InterContinental Hotels Group January 2010 - April 2011
Van Michael Salon May 2009 - September 2010
W Atlanta Perimeter Hotel December 2007 - January 2009
Skills
Office Administration, Corporate Communications, Time Management, Critical Thinking, Problem Solving, Collaborative Problem..., Resource Management, Human Resources, Project Planning, Project Management, Project Coordination, Office Management, Office Equipment, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Outlook Express, PeopleSoft, Blogging, Editing, Employee Relations, Social Media, Event Planning, Creative Writing, Fundraising, Event Management, Public Speaking, Research, Community Outreach, Hospitality, Data Entry, Recruiting
Education
Tennessee State University 2011 — 2015
Bachelor of Arts (BA), English & Psychology
Tennessee State University
Bachelor's degree, English Language and Literature, General
Ericsson March 2012 - Present
SS Choice April 2011 - July 2012
Belmont Hotel Dallas September 2009 - December 2010
InterContinental Hotels Group February 2009 - August 2009
Driftwood Hospitality Management September 2007 - February 2009
Skills
Microsoft Office, Social Media, Trade Shows, SEO, SEO copywriting, Hotel Management, Wordpress, Customer Service, Social Media Marketing, Inside Sales, Real Estate, Event Management, Press Releases, Facebook, Event Planning, Public Relations, Marketing Strategy, Email Marketing, Promotions, Online Marketing, Account Management, Social Networking, Customer Relations, Blogging, Writing, PowerPoint, Excel, Event Marketing, Media Relations, Outlook, Word, Budgeting, Sales Management, Microsoft Word, Marketing, Online Advertising, Marketing Communications, Competitive Analysis, Graphic Design, Adobe Creative Suite, Lead Generation, Integrated Marketing, Digital Marketing
Education
Stephen F. Austin State University 2000 — 2004
Bachelors, Hospitality Administration
The Briar Club September 2012 - Present
The Briar Club August 2005 - September 2012
InterContinental Hotels Group August 2000 - August 2005
Skills
Forecasting, Financial Reporting, Budgeting, Accounting, General Ledger, Payroll, Accounts Payable, Accounts Receivable, Financial Analysis, Internal Controls, Financial Management, Strategic Planning, Risk Management, Inventory Management, Analysis, Operations Management, Excel, Microsoft Excel, Budgets, Banking, Microsoft Office, Hospitality, Team Building, Account Reconciliation, ADP Payroll, Cash Flow, Finance, GAAP, Income Statement, Tax, Management, Financial Audits, Financial Statements, Cash Management, Cost Accounting, Variance Analysis, Auditing, Sarbanes-Oxley Act, Financial Accounting, Mergers & Acquisitions, Strategic Financial..., Financial Modeling, Business Planning, Capital Budgeting, Executive Management, Due Diligence, Treasury Management, Internal Audit, Restructuring, QuickBooks
Education
TX A&M University, Mays Business School
Master of Business Administration (M.B.A.), Management, Accounting, Finance, and Leadership
University of Houston Clear-Lake
B.S. in Business Administration and Accounting- Degree in Accounting, Accounting
University of Houston-Clear Lake
B.S. in Business Administration and Finance- Degree in Finance., Finance
Modell's Sporting Goods June 2015 - Present
Modell's Sporting Goods August 2014 - June 2015
InterContinental Hotels Group April 2014 - July 2014
Rudolph Designs March 2012 - December 2013
Allstate August 2012 - March 2013
Henry Schein February 2011 - June 2012
Skills
Marketing, Sales, Social Media, Customer Service, Microsoft Office, Market Research, Social Media Marketing, Corporate Relations, Management, Economics, Business Analysis, Press Releases, Twitter, Social Networking, PowerPoint, Microsoft Word, Marketing Communications, Microsoft Excel, Business Development, Access, Newsletters, Digital Media, Photoshop, WordPress, Media Relations, Event Management
Education
State University of New York at Oswego 2006 — 2010
Bachelor of Science (B.S.), Business Administration and Management, General
South Side High School 2002 — 2006
High School
Proactive Management Consulting September 2010 - Present
InterContinental Hotels Group 2008 - 2010
Pearson 2005 - 2007
Skills
Marketing, Customer Service, Community Outreach, Public Relations, Public Speaking, Marketing Communications, Entrepreneurship, Nonprofits, Event Planning, Supervisory Skills, Microsoft Office, Conflict Resolution, Outlook, Child Advocacy, Customer Relations, Writing, Youth Advocacy, Project Management, B2C marketing, Blogging, SEO, Account Management, Client Representation, Social Entrepreneurship, Youth Organizations, Branding Consultancy, Cross Functional Team..., Relationship Marketing, Cause Marketing, Leadership, Marketing Strategy
Education
Strayer University-Georgia 2011 — 2013
Master of Business Administration (MBA), Marketing, 3.8
Troy University 2003 — 2005
Bachelor of Science, Sociology
Ketchum Change May 2012 - Present
CEB Valtera July 2010 - April 2012
Chicago Transit Authority February 2010 - April 2010
Lawrence Hall Youth Services September 2008 - April 2010
InterContinental Hotels Group May 2009 - February 2010
Chicago Transit Authority February 2009 - April 2009
Skills
Training, Organizational Needs..., Interviews, Human Resources, Talent Management, Research, SPSS
Education
The Chicago School of Professional Psychology 2008 — 2010
M.A., Industrial/Organizational Psychology
University of Michigan 2004 — 2008
B.A., Psychology
Wequassett Resort and Golf Club May 2014 - Present
InterContinental Hotels Group April 2013 - September 2013
Ocean Edge Resort & Golf Club 2010 - 2012
Skills
Inventory Management, Microsoft Office, Process Scheduler, Microsoft Excel, Process Improvement, Customer Service, PowerPoint, Microsoft Word, Budgets, Team Leadership, Teamwork, Supervisory Experience, Forecasting, Food & Beverage, Team Building, Supervisory Skills, Access, Time Management
Education
Texas A&M University 2009 — 2012
Bachelor of Science (B.S.), Industrial Engineering
Tarrant County College 2007 — 2009
A10 Capital July 2015 - Present
Page One Power April 2015 - July 2015
The College of Idaho January 2015 - March 2015
Darden May 2013 - September 2013
InterContinental Hotels Group April 2013 - September 2013
Eastern Mountain Sports June 2012 - August 2012
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Social Media, Microsoft Word, Research, Public Speaking, Facebook, Customer Service, Event Management, Event Planning, Sales, Access, Fundraising, Retail, Athletics, Leadership, Refereeing, Ski Industry, Ski Instruction, Social Networking, Sports Management
Education
Albertson College of Idaho 2010 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Kimball Union Academy Class of 2010 2007 — 2010
Levy Restaurants at Spiaggia November 2014 - Present
Trump international Hotel and Tower, Chicago May 2010 - October 2014
Levy Restaurants/Fulton's on the River & Levy Events June 2005 - May 2010
Sofitel Hotel, New York January 2004 - May 2005
InterContinental Hotels Group September 2003 - January 2004
Restaurant Associates September 2000 - September 2003
Skills
Food & Beverage, Sales, Management, Culinary Skills, Food Service, Revenue Analysis, Event Management, Luxury, Corporate Events, Wine, Event Planning, Micros, Tourism, Front Office, Customer Service, Budgets, Cooking, Trade Shows, Yield Management, Hiring, Cuisine, Recipes, Customer Satisfaction, Inventory Management, Hotels, Food Safety, Hospitality, Hospitality Management
Education
Stephens College 1985 — 1988
Human Rights First September 2012 - Present
Reach Out Volunteers July 2013 - Present
Human Rights First November 2014 - April 2015
UNICEF March 2010 - March 2013
InterContinental Hotels Group May 2008 - May 2012
self-motivated Volunteer January 2010 - June 2010
Macy's October 2005 - December 2007
Common Ground Relief, Inc January 2007 - May 2007
Skills
Fundraising, Disaster Response, Non-profit Volunteer, Volunteering, Customer Service, Customer Satisfaction, Customer Engagement, Customer Oriented, Non-profit..., Adventure Travel, Travel Planning, Awareness Raising, Team Building, Flexibility, Microsoft Office, Mac OS, Windows, Ubuntu 9.10, Motivated self-starter, Great Motivator, Children Issues, Administrative..., Nonprofits, Humanitarian Assistance, Human Rights, Management, Leadership, Program Management, Social Media, Policy, Public Speaking, Microsoft Excel, Community Outreach, Research, Event Planning
Education
State University of New York College at Old Westbury 2004 — 2008
Bachelor of Science (B.S.), Criminology
institution saint louis de gonzague 1997 — 2001
MedAssets April 2012 - Present
PepsiCo - Frito Lay June 2011 - April 2012
Embassy Suites Convention Center & Spa June 2007 - June 2011
InterContinental Hotels Group August 2006 - June 2007
DoubleTree by Hilton March 2003 - August 2006
Skills
Managing Database, Detailed Organization, Long-term Customer..., Employee Training, Event Management, Department Budgeting, MS Excel Pivot Tables, Issue Resolution, Logistics Management, Membership Development, Meeting Scheduling, Meeting Planning, Records Management, Time Management, Data-driven Decision..., Catering, Management, Event Planning, Hospitality, Budgets, Training
Education
Texas Tech University 1995 — 1999
Bachelor's degree, Hotel, Motel, and Restaurant Management
InterContinental Hotels Group May 2005 - Present
Towne Park May 2005 - Present
Texas State University radio station August 2010 - December 2010
Gilman Honda September 2003 - August 2004
Gillman Companies April 2003 - August 2004
Dillards dept store October 2001 - February 2003
Dillards October 2001 - February 2003
Skechers August 2000 - September 2001
Skills
Customer Service, Customer Satisfaction, Sales, Microsoft Excel, Microsoft Office, PowerPoint, Account Management, Microsoft Word, Inventory Management, Team Building, Sales Management, Budgets
Education
Texas State University 2007 — 2012
Mass Communications, Public Relations
Texas State University
San Marcos Degree, Journalism and Mass Communication; Public relations
San Francisco Symphony September 2014 - Present
InterContinental Hotels Group May 2011 - February 2014
Four Seasons Hotels and Resorts January 2008 - February 2011
InterContinental Hotels Group January 2005 - December 2007
Hyatt Hotels Corporation November 2003 - December 2004
Skills
Hotels, Food & Beverage, Hospitality Industry, Catering, Hospitality Management, Hospitality, Sales, Hotel Management, Event Management, Menu Development, Marketing, Customer Service, Account Management, Contract Negotiation, Meeting Planning, Tourism, Trade Shows, Yield Management, Revenue Analysis, Front Office, Resorts, Restaurants, Convention Services, Pre-opening, Banquets, Opera, Delphi, Corporate Events, Banquet Operations, Event Planning, Event Producing, Marketing Event Planning, Sales Management, Operations Management, Marketing Communications, Management, Incentives, Fine Dining, Food, Customer Satisfaction, Lodging, Travel Management, Budgets, Hotel Booking
Education
University of Wisconsin-Milwaukee 2002 — 2004
Associate's degree, Business Communications
Taylor University 1985 — 1988
Associate's degree, Business Communications
The Fresh Diet March 2015 - Present
Grupo Restalia May 2010 - March 2015
Daylizious Catering August 2008 - May 2010
Colegio Gato Dumas March 2000 - December 2004
Utilisima Canal Satelital March 2003 - March 2004
InterContinental Hotels Group July 1996 - June 1999
Skills
Franchising, Operations Management, Event Planning, Event Management, Restaurant Management, Marketing Strategy, Restaurants, Food & Beverage, Menu Development, Catering, Food Service, Recipes, Food, Cuisine, Culinary Skills, Cooking, Purchasing, Management, Chef, Hospitality, Fine Dining, Wine, Hospitality Management, P&L, Food Safety, Banquets, Food Industry, Sanitation, Marketing
Education
Culinary Institute of America 1994 — 1996
Instituto San Isidro 1988 — 1992
Phunware, Inc. January 2015 - Present
About.com January 2013 - January 2015
About.com September 2011 - January 2013
About.com February 2011 - February 2012
University of Saint Thomas 2010 - 2011
InterContinental Hotels Group September 2009 - March 2010
Pipeline Products Specialty Company October 2008 - April 2009
Martin Fletcher December 2007 - May 2008
Skills
Advertising, Digital Media, Digital Strategy, Online Advertising, CRM, Sales, Digital Marketing, SEM, Online Marketing, Marketing, New Business Development, Marketing Communications, Social Media Marketing, Social Media, SEO, Integrated Marketing, Social Networking, Lead Generation, Business Development, Salesforce.com, Email Marketing, Media Planning, Mobile Marketing, Content Strategy, Marketing Strategy, comScore, Brand Development, SaaS
Education
University of St. Thomas
MBA
Texas A&M University
Bachelor's Degree
Calhoun High School
Verizon Wireless June 2012 - Present
Verizon Wireless June 2007 - June 2012
Verizon Wireless June 2007 - July 2007
Verizon Wireless June 2005 - June 2007
Verizon Wireless May 2004 - June 2005
InterContinental Hotels Group 2000 - 2004
InterContinental Hotels Group 1997 - 2000
Skills
Staff Training, Telephone Skills, Call Center, Supervisory Skills, Hiring, Mechanical Desktop, Coaching Staff, Technical Support, Wireless Broadband, Wireless Routers, Cellular Communications, Android, Windows Phone, Call Centers, Leadership, Wireless, Training, Customer Experience, Management, Coaching, Blackberry, Wireless Networking, Employee Training, VoIP, Telecommunications, Mobile Devices, Mobile Technology, M2M, Troubleshooting, EVDO, Routers, LTE, 4G, BMC Remedy, Customer Service..., CDMA, TCP/IP, Testing, Windows 7, WAN, Computer Hardware, VPN, Direct Sales, Team Leadership, T1, Solution Selling, Microsoft Exchange, Operating Systems, Call Center Development, Computer Network...
Education
Strayer University 2013 — 2016
Master of Business Administration (M.B.A.), Management Information Systems, General
Strayer University 2008 — 2012
Bachelor's Degree, Management Information Systems, General, 4.0 GPA
Salt Lake Community College 2000 — 2003
AS, Social Work
University of Utah 1999 — 2001
Computer Science
Westminster College 1998 — 1999
General, Computer Science
All Companies May 1998 - Present
InterContinental Hotels Group November 2011 - March 2012
Intercontinental Hotel November 2011 - March 2012
InterContinental Hotels Group August 2010 - March 2012
InterContinental Hotels Group February 2010 - March 2012
Alford & Hoff September 2008 - December 2008
Billy Jealousy May 2008 - September 2008
Walt Disney World June 2003 - January 2004
Dr Pepper Bottling May 1998 - July 2000
Skills
Team Leadership, Change Management, Training & Development, Hospitality Management, Team Building, Customer Relations, Coaching, Hospitality, Knowledge Management, Leadership Development, Operations, Organizational..., Organizing, Planning, Strategic Planning, Quality Management, Retail, Employee Relations, Customer Service, Problem Solving, Teaching, Teamwork, Team Management, Budgets, Catering, Customer Satisfaction, Employee Training, Event Management, Event Planning, Food, Front Office, Hospitality Industry, Hotel Management, Hotels, Management, Marketing Strategy, Meeting Planning, Project Planning, Resorts, Sales, Social Networking, Time Management, Tourism, Training
Education
Tarleton State University 1999 — 2005
BBA, Marketing
Tarleton State University
Bachelor of Business Administration, Marketing
Massey Protection Services March 2006 - Present
Four Leaf Towers April 2004 - March 2006
Wyndham International August 1999 - April 2004
InterContinental Hotels Group October 1988 - July 1999
Skills
Team Building, Scheduling, Budgeting, Operations Management, Executive Management, Process Scheduler, Budgets, Strategic Planning, Contract Negotiation, Hiring, Sales Management, Management, Training, Leadership, Facilities Management, Hospitality, Hotels, Engineering, Project Management, Hospitality Management, Employee Relations, Public Speaking, Property Management, Renovation, Negotiation, New Business Development, Sales, Coaching, Entrepreneurship, Customer Service, Leadership Development, Team Leadership, Small Business, Project Planning, Organizational..., Employee Training, Contract Management, Insurance, Hotel Management, HVAC, Energy Management, Cost Control, Building Automation, Activity Checks, Start-ups, Marketing Strategy
Education
Texas A&M University
Hyatt Regency Tulsa August 2014 - Present
Promise Hotels June 2013 - July 2014
Doubletree by Hilton Tulsa Warren Place January 2008 - June 2013
InterContinental Hotels Group April 2001 - January 2008
Lodgian March 1999 - April 2001
Wyndham International November 1996 - March 1999
John Q Hammons September 1993 - November 1996
Skills
Revenue Analysis, Hospitality Industry, Hotels, Food & Beverage, Hospitality, Banquets, Menu Development, Catering, Hotel Management, Sales, Customer Service, Restaurants, OnQ, Hospitality Management, Lodging, Management, Food, Resorts, Yield Management, Pre-opening, Leadership, Property Management..., Pre-opening experience, Tourism, Rooms Division, Meeting Planning, Guest Service Management, Opera, Leisure, Fine Dining, Convention Services, Opening Hotels, Front Office, Sales Management, Restaurant Management, Micros, Hotel Booking, P&L, Banquet Operations, Culinary Skills, Concierge Services, Cuisine, Hotel Administration, Revenue Forecasting, Wine, Rooms Division..., Food Service, Cost Control, Guest Recovery, Hiring
Education
Texas Tech University 1988 — 1992
Bachelor of Science, Restaurant Hotel and Institutional Management
Orange Blossom Creative Group 2009 - Present
BERKSHIRE HATHAWAY HomeServices Florida Properties Group February 1997 - Present
InterContinental Hotels Group 2008 - 2009
Wyndham Westshore Tampa 2002 - 2008
Adam's Mark Hotels Daytona Beach & Clearwater Beach, Florida 1993 - 2002
Skills
Social Media, Social Media Marketing, New Business Development, Advertising, Marketing Strategy, Microsoft Office, Strategic Planning, Public Speaking, Real Estate License, Convention Services, Sales, Food & Beverage, Social Networking, Marketing
Education
Stephens College
BFA
Network Interstate Co. March 2012 - Present
InterContinental Hotels Group 2010 - 2012
Education
Stephen F. Austin State University 2006 — 2010
Bachelor's degree, Hospitality Administration/Management
De Novo LLC August 2011 - Present
Morgan Stanley Smith Barney March 2010 - August 2011
Window-Media LLC July 2007 - August 2009
Four Seasons Hotels and Resorts July 2005 - June 2007
InterContinental Hotels Group 2003 - 2005
NBC Olympics 2004 - 2004
Skills
Public Speaking, Marketing Communications, Organizational..., Event Planning, Networking, Speech Writing, Writing, Sales Effectiveness, Fundraising, Editing, Public Relations, Marketing, Account Management, Online Advertising, New Business Development, Copywriting, Strategic Planning, Strategic Communications, Event Management, Press Releases, Advertising, Social Media Marketing, Financial Services, Project Management, Social Networking, Time Management, Sales Management, Social Media, Marketing Strategy, Email Marketing, Small Business
Education
The George Washington University 2000 — 2005
International Business, Tourism, Sport Event & Hospitality Management
The George Washington University - School of Business
Qui May 2015 - Present
Contigo May 2015 - Present
Blackbird and Henry July 2014 - June 2015
Tap 24 Bar June 2014 - August 2014
Capital Commercial Investments, Inc. September 2013 - April 2014
Fresh Chefs Society September 2013 - April 2014
InterContinental Hotels Group January 2011 - April 2014
Cracker Barrel January 2007 - December 2009
Camp Greystone 2006 - 2009
Skills
Communication Skills, Teamwork, Team Leadership, Youth Leadership, Organized Multi-tasker, Microsoft Office, PowerPoint, Passion for Helping..., Problem Solving, Computer Competency, Flexible to Change, Maintaining A Positive..., Loyal, Interpersonal...
Education
Texas State University-San Marcos 2010 — 2013
Bachelor of Arts (BA), Communication Studies
KVA May 2014 - Present
InterContinental Hotels Group February 2012 - May 2014
Newell Rubbermaid - Graco Children's Products August 2009 - February 2012
Edelman Public Relations August 2006 - August 2009
Eric Mower and Associates July 2003 - August 2006
General Electric June 2004 - August 2004
Skills
Media Relations, Crisis Communications, Influencer Marketing, Word Of Mouth Marketing, Social Media, Public Relations, Integrated Marketing, Strategic Communications, Product Launches, Issues Management, Social Media Marketing, Digital Marketing, Internal Communications, Product Launch, Market Research, Marketing, Blogging, Leadership, Strategy
Education
Syracuse University 2001 — 2005
Bachelors Degree, Public Relations and Finance
Loews Hotels November 2013 - Present
The London Hotels March 2013 - August 2013
InterContinental Hotels Group November 2010 - March 2013
The Los Angeles Convention Center March 2009 - November 2010
The John F. Kennedy Center for the Performing Arts 2005 - 2006
Raleigh Studios November 1998 - May 2005
Sony Pictures Entertainment 1990 - 1998
Skills
Public Relations, Event Management, Contract Negotiation, Advertising, Entertainment, Social Media, Budgets, Event Planning, Marketing Strategy, Hospitality, Hospitality Management, CRM, New Business Development, Management, Hotels, Trade Shows, Hospitality Industry, Strategy, Sales, Marketing, Food & Beverage, Customer Service, Social Media Marketing, Tourism, Corporate Events, Marketing Communications, Meeting Planning, Time Management, Sponsorship, Catering, Resorts, Online Marketing, Restaurants, Hotel Management
Education
Syracuse University
B.S., Public Relations/SI Newhouse School of Communications
H. Frank Carey High School
Medical University of South Carolina March 2014 - Present
PhiaBaby January 2013 - Present
InterContinental Hotels Group June 2012 - May 2013
Verizon Wireless January 2009 - June 2011
Skills
Retention Strategies, Escalation Resolution, Employee Training, Customer Escalation..., Case Management, Entrepreneurship, Marketing Communications, First Call, Data Analysis, Software Project..., Mental Health, Data Driven Instruction, Root Cause Problem..., Best Practices, Inventory Planning, Inventory Control, Technical Support, Database Administration, Software Quality..., High Level Of Accuracy, IT Operations, IT Solutions, Computer Network..., Healthcare Information..., Sales
Education
State University of New York College at Buffalo 2002 — 2007
Bachelor of Arts (B.A.), Psychology
Gentiva Health Services September 2014 - Present
InterContinental Hotels Group June 2006 - October 2013
InterContinental Hotels Group March 2000 - May 2006
InterContinental Hotels Group February 1999 - February 2000
InterContinental Hotels Group December 1997 - January 1999
Air Touch Cellular November 1995 - March 1997
Skills
Hotels, Hospitality Industry, HRIS, Hospitality, Human Resources, Revenue Analysis, Hotel Management, Microsoft Excel, Payroll, Hospitality Management, Hiring, Employee Relations, Forecasting, Recruiting, PeopleSoft, ADP Enterprise, Management, ADP Payroll
Education
St. Thomas Aquinas College 1991 — 1994
Bachelor's degree, Marketing
State University of New York College of Agriculture and Technology at Cobleskill 1989 — 1991
Associate's degree, Hotel Management
USMD November 2013 - August 2014
Trios Health (formerly KGH) April 2012 - April 2013
Trios Health (formerly KGH) December 2010 - April 2012
InterContinental Hotels Group March 2010 - October 2010
InterContinental Hotels Group June 2008 - January 2010
Embassy Suites November 2007 - June 2008
Value Place January 2007 - November 2007
Extended Stay Hotels April 2005 - January 2007
Skills
Customer Service, Front Office, Data Entry, Practice Management, Operations Management, Medical Billing, Medical Coding, Human Resources, Payroll, Budgets, Employee Relations, Internal Medicine, OB/GYN, Pediatrics, Family Medicine, Kronos Timekeeping, Team Building, Microsoft Office, Outlook, Microsoft Word, Microsoft Excel, PowerPoint, Quality Control, NCQA, EHR, Hospitals, Healthcare
Education
Texas Tech University 2008 — 2010
Bachelor of Business Administration (BBA), Management
InterContinental Hotels Group July 2013 - Present
Ritz Carlton 2010 - 2012
Marriott Hotel January 2008 - 2010
Skills
Culinary Skills, Menu Development, Fine Dining, Food & Beverage, Restaurants, Catering, Banquets, Cuisine, Food Service, Cooking, Recipes, Restaurant Management, Sanitation
Education
The Art Institute of California-San Diego
George Street Photo & Video January 2014 - Present
CGI Communications August 2013 - Present
MediaFilms June 2013 - Present
Rink Blink Pictures October 2011 - Present
AIM Filmmakers October 2010 - June 2012
Eight Infinity Productions January 2011 - October 2011
KoontzMedia October 2007 - December 2010
Intercontinental Hotels Group March 2009 - May 2010
Mechanicland Studios November 2008 - March 2009
Artists Repertory Theater of Portland August 2008 - November 2008
Skills
Final Cut Pro, Film Production, Video Production, Video, Video Editing, Cinematography, Film, Directing, Producing, Directing Talent, Television, Photography, Premiere, Media Production, Short Films, Screenwriting, Graphic Design, Creative Writing, Editing, documentary videography, Marketing, Production Design, Sound Mixing, Events Coordination, Smiling, Art Direction
Education
The Art Institutes International-Minnesota 2010 — 2012
Digital Film and Video Production
University of Wisconsin-Whitewater 2002 — 2006
BA, Advertising, Multimedia Digital Arts
NXC, LLC August 2014 - April 2015
Best Friends Pet Care, Inc November 2005 - April 2015
Reader's Digest Association, Inc. December 1995 - November 2005
InterContinental Hotels Group 1994 - 1994
MECA 1990 - 1992
IBM 1990 - 1991
Data Image 1985 - 1988
Applied Management Systems 1985 - 1987
Control Data Corporation 1982 - 1985
Skills
Process Improvement, SDLC, IT Strategy, E-commerce, SQL, Vendor Management, Software Project..., Business Intelligence, Troubleshooting, IT Management, Software Development, Leadership, Disaster Recovery, Management, Integration, Project Management, Windows, Analytics, Enterprise Software, Requirements Analysis, CRM, Enterprise Architecture
Education
The Connecticut School of Batending - Norwich, CT 2015 — 2015
TIPS Cetified, Bartending/Bartender
Fairleigh Dickinson University-Metropolitan Campus 1982 — 1985
MS, Computer Science
Stony Brook University 1977 — 1981
BA, Economics w/ CompSci minor
ADP July 2012 - Present
InterContinental Hotels Group June 2011 - July 2012
IBM November 2000 - June 2011
Catapult Software Training July 1995 - November 2000
Skills
Management, Project Management, Leadership, Program Management, Requirements Analysis, Training, Team Building, Vendor Management, Agile Methodologies, Business Analysis
Education
The University of Southern Mississippi 1989 — 1992
BS, Political Science
The George Washington University
Project Management Certificate
SOS International LLC August 2015 - Present
InterContinental Hotels Group February 2014 - Present
Cox Communications September 2013 - January 2014
Cleo Communications July 2012 - December 2012
DynCorp International November 2010 - December 2011
DynCorp International October 2009 - November 2010
Fluke Networks January 2008 - November 2009
Applied Systems Intelligence July 2006 - December 2008
AppLevel, Limited August 2002 - July 2006
NetReality, Inc. April 1999 - August 2002
Skills
Product Development, Start-ups, Government, Program Management, Strategic Planning, Engineering, Team Building, Operations Management, New Business Development, Management, Enterprise Software, Vendor Management, Cloud Computing, Analysis, IT Management, Sales Management, Training, Sales, Project Management, Product Management, Software Development, SaaS, Account Management, Salesforce.com, Solution Selling, Security, Strategy, Business Development, CRM, Cross-functional Team..., Management Consulting, Data Center, Integration, Networking, Consulting, Contract Negotiation, Process Improvement, Team Leadership, Business Strategy, Leadership, IT Strategy, Strategic Partnerships, Business Analysis, Business Process..., Information Technology, Telecommunications, Business Intelligence, Budgets, Professional Services, ERP
Education
Texas A&M 1980 — 1984
BS, Engineering Technology
Hilton Worldwide March 2015 - Present
InterContinental Hotels Group September 2012 - March 2015
Marriott International September 2010 - September 2012
Marriott International October 2008 - September 2010
Skills
Hospitality Management, Hospitality Industry, Hotels, Hotel Management, Hospitality, Revenue Analysis, Property Management..., Food & Beverage, Rooms Division, Front Office, Banquets, Catering, Tourism, Yield Management, Customer Service, Micros, Meeting Planning, MICROS
Education
State University of New York College of Agriculture and Technology at Cobleskill
Belterra Casino Resort November 2014 - Present
Belterra Casino Resort April 2014 - November 2014
Ovations Foodservice at Duke Energy Convention Center March 2012 - March 2014
Eat Dessert First, Inc. January 2002 - March 2012
Belterra Casino Resort & Spa February 2000 - January 2002
Ameristar Casino 1997 - 2000
Hotel zum Ritter February 1995 - September 1997
Waldhotel Degerloch August 1992 - January 1995
InterContinental Hotels Group March 1992 - August 1992
Salzburg Sheraton Hotel January 1991 - January 1992
Skills
Menu Development, Chef, Culinary Skills, Recipes, Pastry, Fine Dining, Food, Food & Beverage, Leadership, Food Safety, Banquets, Training, Resorts
Education
handwerkskammer zu koelln 1996 — 1996
Master Pastry Certificate, Pastry Arts
Culinary Institute of America 1988 — 1990
AOS, Culinary Arts
Retired July 2013 - Present
Hyatt Hotels Corporation December 2008 - February 2013
InterContinental Hotels Group February 2007 - October 2008
Lighthouse Property Management LLC, Realtors March 2005 - January 2007
Telogical Systems, LLC January 2004 - January 2005
N Glantz & Son March 2001 - December 2003
Vicomp, Inc. December 1998 - February 2001
Garston Sign Supplies, Inc. February 1994 - March 1998
SignLine, Inc. August 1986 - August 1994
Skills
Sales, Hotels, Negotiation, Business Development, Recruiting, Marketing, Management, Sales Management, Distributors, Signage, Real Estate, Telecommunications, Graphics, ACT CRM, Salesforce.com, Training, Trade Shows, Customer Satisfaction, Leadership, Strategy, Start-ups, Customer Service, New Business Development, Purchasing
Education
State University of New York College at Brockport
Bachelor of Applied Science (BASc), Health and Physical Education/Fitness
Gates Chili High School
Regents Diploma, Scientific
Genesee & Wyoming Inc. February 2015 - Present
Genesee & Wyoming Inc. December 2012 - Present
InterContinental Hotels Group September 2010 - Present
Regions Financial Corporation September 2012 - December 2012
The Home Depot February 2012 - September 2012
Eulen America June 2009 - August 2010
Ross Stores August 2008 - August 2009
Skills
Customer Service, Microsoft Excel, Microsoft Office, Cashiering, Customer Satisfaction, Retail, Inventory Management, Loss Prevention, Phone Etiquette, Time Management, Merchandising, Sales, Front Office, Hospitality, Teamwork, Outlook, POS, Microsoft Word, Phone Skills, PowerPoint, Forklift Operator
Education
Tallahassee Community College 2008 — 2010
AA
InterContinental Hotels Group January 2014 - Present
Guess Farm June 2008 - January 2014
Dorchester County Public Schools August 1990 - June 2008
Charleston County School District September 1988 - August 1990
Dorchester County Public Schools September 1980 - September 1988
Education
The Citadel 1980 — 1986
Master's degree, Educational, Instructional, and Curriculum Supervision
Wheaton College 1975 — 1979
Bachelor of Arts (B.A.), Modern Languages: French & German
Wheaton College 1975 — 1979
Bachelor of Arts (B.A.), Modern Languages: French & German
Swiss International Hotels & Resorts ( China) August 2013 - September 2013
InterContinental Hotels Group September 2012 - January 2013
CHINA TRAVEL SERVICE May 2011 - June 2011
InterContinental Hotels Group May 2010 - June 2010
Skills
Translation, Events Organisation, Hosting, Presentations, Chinese, Microsoft Office, Microsoft Word
Education
University of California, Los Angeles 2011 — 2014
Undergraduate, Psychology
Concordia International School Shanghai 2005 — 2011
High School
Stanford University 2010 — 2010
Summer Session for Elite High School Students, Psychology
InterContinental Hotels Group February 2012 - Present
Safeway August 2011 - May 2012
Pasta Pronto, Hillsboro April 2006 - May 2011
Education
University of Phoenix 2008 — 2011
Bachelor of Science (BS), Business Administration and Management, General
The Art Institute of Portland 2005 — 2008
Bachelor of Science (BS), Apparel and Textiles
Arbonne International LLC January 2014 - Present
Shari's September 2013 - Present
InterContinental Hotels Group October 2012 - February 2013
Tacoma Community College September 2008 - April 2009
Puyallup Tribal Health Authority July 2001 - October 2004
Denny's November 1998 - January 2001
Skills
Customer Service, Food & Beverage, Cooking, Telephone Skills, Data Entry, Human Resources, Payroll
Education
Tacoma Community College 2008 — 2009
Human Services, General, 3.8
Ria Financial / Euronet Worldwide NASDAQ:EEFT November 2014 - Present
PT. Unican Surya Agung - Unican USA January 2007 - November 2014
Multiple Client Firms February 2005 - December 2006
Eagle Access Control Systems May 2005 - June 2006
HTA Group. February 2004 - February 2005
Orange Side Inc. 2000 - 2003
InterContinental Hotels Group 1998 - 1999
Skills
Marketing Strategy, Market Research, New Business Development, Sales, Management, Market Planning, Start-ups, Multi-channel Marketing, Leadership, CRM, Business Development, Product Development, Marketing Communications, Entrepreneurship, Direct Sales, Brand Management, Salesforce.com, Competitive Analysis, Field Marketing, In-store Marketing, Music Production, P&L Management, Retail, Business Strategy, Trade Shows, Brand Awareness, Marketing Management, Marketing ROI, Branding Development, Microsoft Excel, ROMI, Merchandising, Creative Direction, CRM software, Predictive Analytics, Strategy, Financial Services
Education
University of California, Irvine - The Paul Merage School of Business 2013 — 2015
Master of Business Administration (MBA)
Stanford University 2012 — 2013
Strategic Decision and Risk Management Certificate
University of California, Irvine 2010 — 2012
Certificate
City of Los Angeles & VEDC 2002 — 2002
Entrepreneurial Training Program
Alliance française 1996 — 1998
Alliance Francaise
Universidad de La Sabana 1992 — 1997
BS - Business Administration
Sheraton April 2014 - Present
Westin Hotels & Resorts February 2012 - March 2014
Fairmont-Raffles-Swissotel September 2009 - November 2011
Westin Bellevue Hotel September 2005 - September 2009
Westin Hotels & Resorts February 2003 - September 2009
InterContinental Hotels Group December 1997 - January 2003
Lassiters Hotel & Casino February 1995 - September 1997
Federal Hotel & Casino Group December 1990 - November 1994
Skills
Pre-opening, Menu Development, Banquets, Catering, Food & Beverage, Restaurants, Hotels, Recipes, Cooking, Fine Dining, Hospitality Management, Cuisine, Hospitality Industry, Hotel Management, Resorts, Culinary Skills, Hospitality, Mediterranean
Education
TAFE 1990 — 1993
cookery of trade, Drysdale
Halliburton July 2011 - Present
Texas A&M University-Kingsville January 2011 - May 2011
Texas A&M University Kingsville May 2009 - May 2010
InterContinental Hotels Group 2005 - 2008
Skills
Chemical Engineering, Aspen HYSYS, Aspen Plus, Chemistry, Characterization, Drilling, Drilling Fluids, Engineering, Fluids, Matlab, Oil/Gas, Optimization, Petroleum, Process Engineering, Process Control, Project Engineering, Simulations, Water Treatment, Microsoft Office, Oil
Education
Texas A&M University-Kingsville 2009 — 2011
Bachelor of Science, Chemical Engineering
Texas A&M University-Kingsville 2009 — 2010
Bachelor of Science (BS), Chemical Engineering
InterContinental Hotels Group 2008 - Present
InterContinental Hotels Group July 2007 - September 2008
InterContinental Hotels Group March 2002 - November 2003
InterContinental Hotels Group May 2000 - March 2002
Freed Maxick & Battaglia, CPAs September 1992 - November 1994
Skills
Revenue Analysis, Hotels, Hospitality Industry, Hotel Management, Hospitality, Hospitality Management, Tourism, Pre-opening, Strategic Planning, Business Strategy, Analytics, Strategy, Business Planning, Financial Reporting, Forecasting
Education
State University of New York College at Buffalo 1988 — 1992
B.S., Summa Cum Laude, Business Administration/Accounting
Sweet Stays For Soldiers, LLC February 2011 - Present
Archstone March 2012 - February 2013
InterContinental Hotels Group February 2008 - March 2012
Starwood Hotels & Resorts June 2006 - February 2008
Marriott International August 2005 - June 2006
Skills
Corporate Training, Sales Training, New Associate..., Customer Service..., Hospitality Management, Customer Experience..., Employee Experience..., Hospitality, Hotels, Hotel Management, Selling Skills, Employee Engagement, Event Management, Hospitality Industry, Marketing, Onboarding, Resorts, Revenue Analysis, Sales Leadership..., Training
Education
Suffolk University - Sawyer School of Management 2006 — 2007
Master of Business Administration, International Business
Endicott College 2005 — 2006
Bachelor of Science, Hospitality Management
Emory University School of Law April 2015 - Present
Emory University April 2011 - April 2015
Emory University December 2003 - April 2011
InterContinental Hotels Group 2002 - 2003
InterContinental Hotels Group 2001 - 2002
InterContinental Hotels Group 1998 - 2001
InterContinental Hotels Group 1997 - 1998
Education August 1991 - June 1997
Skills
Internal Communications, Website Development, Strategic Communications, Human Resources, Corporate Communications, Leadership, Project Management, Content Management, Creative Direction, Marketing Communications, Writing, Public Speaking, Training, Public Relations, Event Planning, Recruiting, Program Management, Editing, Newsletters, Management, Marketing, Strategy
Education
Texas Tech University 1987 — 1991
Bachelor of Arts (BA), English Language and Literature, General
Payless ShoeSource February 2015 - Present
Nielsen Company March 2015 - April 2015
InterContinental Hotels Group November 2009 - September 2014
InterContinental Hotels Group November 2009 - 2012
CiCi's Pizza 2009 - 2009
The Wendy's Company 2009 - 2009
Dairy Queen 2008 - 2008
Sonic Drive-In 2006 - 2007
Subway 2005 - 2006
STARS Drive Inn 2004 - 2005
Skills
Front Office, Hotel Booking, Hospitality, Opera, Billing Process, Military Operations, Group Work, Sales, Rooming Lists, Team Leadership, Customer Satisfaction, Hotels, Revenue Analysis, Micros, Microsoft Office, Microsoft Excel, Microsoft Word, Revenue Forecasting, Email Clients, Leadership, Teamwork, Customer Service, IPO, ITP, International Business, Micro Management, Concierge Services, Hospitality Industry, Time Management, Leisure, Hospitality Management, Guest Service Management, MICROS
Education
Texas A&M University-Kingsville 2006 — 2007
Sociology
Texas A&M University-Kingsville 2006 — 2007
Criminology
Alcon, a Novartis company May 2015 - Present
Alcon, a Novartis company May 2013 - May 2015
Worldwide Express February 2012 - May 2013
Fidelis Care NY May 2011 - February 2012
Enterprise Rent-A-Car May 2010 - May 2011
InterContinental Hotels Group September 2009 - June 2010
Star Lounge Chelsea Hotel June 2007 - November 2009
Destination Hotels and Resorts January 2008 - October 2008
Skills
Sales, New Business Development
Education
State University of New York College at Plattsburgh 2005 — 2009
Bachelors Degree, Hospitality Management, Business Minor
Apple October 2014 - Present
Woodcrest Country Club August 2013 - September 2014
Disney Institute June 2012 - June 2013
The Walt Disney Company November 2010 - June 2012
BOMA: Building Owners and Managers Association of Philadelphia February 2012 - May 2012
TempleMPI September 2010 - January 2012
Greater Philadelphia Hotel Association (GPHA) August 2011 - December 2011
United States Department of Defense May 2011 - August 2011
Disney's Grand Floridian Resort & Spa August 2009 - January 2010
InterContinental Hotels Group March 2007 - August 2009
Skills
Social Media, Microsoft Office, Photography, Event Management, Hospitality Management, Tourism, Hospitality Industry, Event Planning, Hospitality, Facebook, Customer Service, Social Networking, Social Media Marketing, PowerPoint, Blogging, Microsoft Word, Outlook, Microsoft Excel, Research, Sponsorship, Public Speaking, Time Management, Spanish, Marketing, Training, Management, Fundraising, Newsletters, Hotels, Leadership, Marketing Communications, Recruiting
Education
Temple University 2008 — 2012
Bachelors of Science, Tourism and Hospitality Management, 3.8
Verizon Telematics, Inc. June 2012 - Present
InterContinental Hotels Group January 2012 - June 2012
MarketSource March 2011 - January 2012
SunTrust Bank April 2010 - January 2011
AT&T Wireless December 2007 - January 2010
AT&T Wireless December 2007 - January 2009
ING Investment Management January 2007 - December 2007
Aelera September 2006 - January 2007
Aelera September 2006 - January 2007
Cingular Wireless January 2006 - September 2006
Skills
SDLC, Business Analysis, Vendor Management, Requirements Analysis, Integration, SharePoint, CRM, Software Documentation, ERP, Testing, Visio, Business Requirements, Change Management, Business Process..., PMO, Data Warehousing, IT Management, User Acceptance Testing, Analysis, SQL, Oracle, Requirements Gathering, Business Systems..., Agile & Waterfall...
Education
Texas A&M University
Bachelor, Business Administration / Accounting
Texas A&M University
InterContinental Hotels Group September 2013 - Present
Holiday Express of Holland April 2012 - September 2013
Grand Haven Waterfront Holiday Inn March 2009 - April 2012
Sunstone Hotels-Crowne Plaza Grand Rapids Airport April 2007 - March 2009
Skills
Hotels, Hotel Management, Hospitality, Revenue Analysis, Hospitality Management, Front Office, Micros, Yield Management, Property Management..., Customer Service, Customer Satisfaction, Rooms Division, Microsoft Office, Budgets, Team Building, Operations Management, Sales, Training, Inventory Management, Human Resources, Forecasting, Team Leadership, Hospitality Industry, Food, Guest Service Management, Pre-opening, Lodging, Opening Hotels, Hotel Booking, Opera, Restaurant Management, Hiring, Tourism, Rooms Division..., P, Profit, Employee Training, Hotel Administration, Employee Relations, Reservation, Guest Recovery, Food & Beverage, Restaurants, Catering, Resorts
Education
The Defiance College 1999 — 2003
Bachelor of Science (B.S.), Human Resources Management and Services
Grand Haven Senior High 1996 — 1999
Brasserie 41 / Schofield Restaurant Group/ Bentley Boutique Hotel September 2015 - Present
InterContinental Hotels Group September 2012 - September 2015
Grand Bohemian Hotel Orlando January 2010 - October 2012
Chipotle Mexican Grill January 2008 - January 2010
Arden Hills Resort Club & Spa January 2007 - January 2008
Circus July 2004 - May 2005
Endless Enterprise August 2002 - July 2004
Skills
Hotels, Food, Pastry, HACCP, Catering, Food & Beverage, Menu Development, Hospitality, Banquets, Restaurants, Culinary Skills, Cooking, Restaurant Management, Hospitality Management, Food Service, Boutique Hotels, Menu Costing, Food Cost Management, Recipes, Menu Engineering, Culinary Management, Serve Safe Certified, Recipe Testing, French Cuisine, American Cuisine, New American, Brunch, Entrees, Chef, Cuisine, Fine Dining, Food Safety, Food Preparation, Seafood, Gourmet, Cost Control, Pre-opening, Food Quality, New Restaurant Openings, Labor Control, Micros, Hospitality Industry, Resorts, ServSafe, Banquet Operations, Food Cost Analysis, P, Food Processing, F
Education
Bartender Association Internationale 2014 — 2014
Certified wine expert, Wine Steward/Sommelier, A
IHG Bartenders Academy 2014 — 2014
Certified Bar Tender, Cocktails, wines and soft beverages
Axia College 2005 — 2006
None, Business Administration and Management, General, B
The Art Institute of Las Vegas 1999 — 2000
Culinary Arts/Chef Training, N/A
John F. Kennedy High School 1996 — 1999
Diploma, General Studies, C
InterContinental Hotels Group (IHG) October 2008 - Present
InterContinental Hotels Group February 2010 - March 2015
InterContinental Hotels Group October 2008 - 2010
QA Services LLC May 2005 - October 2008
Suburban Franchise Systems, LLC June 2001 - May 2005
Skills
Training, Hotels, Sales Management, Hotel Management, Employee Training, Pre-opening, Team Building, Recruiting, Yield Management, Hospitality Management, Revenue Analysis, Hospitality Industry, Human Resources, Customer Satisfaction, Hospitality, Project Management, Inspiring People, Hardwork, Property Management..., Hiring, Resorts
Education
University of Phoenix
Current Doctoral Candidate, Doctorate of Management
University of Phoenix 2002 — 2004
Masters of Arts, Organizational Managerment
Tennessee Temple University 1994 — 1999
BS, Interdisciplinary Studies
Software Advice March 2015 - Present
Hilton Head Marriott Resort and Spa March 2013 - October 2014
InterContinental Hotels Group June 2011 - March 2013
Hilton Worldwide 2010 - 2011
Skills
Customer Service, Front Office, Hospitality, Hospitality Industry, Hospitality Management, Hotel Booking, Hotel Management, Hotels, Property Management..., Revenue Analysis, Rooms Division, Resorts, Management, Yield Management, Event Planning, OnQ
Education
Stephen F. Austin State University 2007 — 2010
BS, Hospitality Admin, Business
Stephen F. Austin State University 2007 — 2010
Hospitality Admin.
Crave restaurant and lounge February 2014 - April 2015
Lyons Group November 2012 - December 2013
InterContinental Hotels Group April 2010 - October 2012
Sushi Sasa December 2008 - December 2010
The Hotel Jerome June 2008 - December 2008
The Little Nell January 2008 - June 2008
Belvedere Mansion April 2006 - January 2008
Skills
Menu Development, Chef, Culinary Skills, Hotels, Food, Fine Dining, Recipes, Banquets, Cuisine, Restaurant Management, Restaurants, Sanitation
Education
The Culinary Institute of America 2006 — 2008
AOS, Culinary Arts
The Culinary Institute of America 2005 — 2007
Associate of Arts and Sciences (A.A.S.), Restaurant, Culinary, and Catering Management/Manager
Razorfish February 2015 - Present
AutoTrader.com August 2014 - January 2015
AT&T October 2013 - August 2014
T-Mobile February 2013 - September 2013
The Coca-Cola Company July 2012 - January 2013
Manheim April 2012 - July 2012
McKenney's, Inc. December 2011 - March 2012
Turner Broadcasting March 2011 - October 2011
InterContinental Hotels Group March 2010 - February 2011
E*TRADE June 2006 - March 2010
Skills
CSS, jQuery, HTML 5, JavaScript, HTML, MySQL, Apache, Web Development, Java, Linux, XML, AJAX, JSP, Flash, User Interface, JSON, Web Applications, PostgreSQL, PHP, Subversion, SQL, Eclipse, Web Services, Git, Windows, Unix, ActionScript, Microsoft SQL Server, HTML5, SQL Server, J2EE, angular.js, Node.js, XSLT
Education
Tennessee State University 1989 — 1995
Bachelor of Science, Computer Science
Hall High School 1986 — 1989
General, General
Somerset ISD July 2015 - Present
City of San Antonio March 2013 - Present
NEISD January 2015 - June 2015
New Braunfels Academy April 2013 - April 2015
Judson ISD January 2012 - March 2013
Intercontinental Hotels Group March 2011 - August 2012
Skills
Teamwork, Teaching, Classroom, Community Outreach, Social Networking, Leadership, Customer Service, Curriculum Development, Elementary Education, Early Childhood..., Mathematics, Classroom Management
Education
Texas A&M University-San Antonio 2015 — 2018
Master’s Degree, Educational Administration
Alamo Colleges Educator Prep Program 2014 — 2015
Teaching Certificate EC-6/ Mathematics 4-8th
Texas State University-San Marcos 2012 — 2014
BFA, Dance Studies
InterContinental Hotels Group April 2010 - Present
RGIS February 2001 - July 2008
Skills
Creativity Skills, Graphic Arts, Public Relations, 10 Key, Front Office, Hotels, Tourism, Hotel Booking, Reservation, Time Management, Hotel Management, Hospitality, Customer Service, Customer Satisfaction, Hospitality Industry, Revenue Analysis, Hospitality Management, Resorts, Event Management, Training, Sales, Team Building
Education
Stevens-Henager College 2009 — 2013
Bachelor's degree in Graphic Design, Graphic Design
Stevens-Henager College-Murray 2009 — 2013
Bachelors of Science in Graphic Arts, Graphic Design
Bryman Trade 1990 — 1991
Medical Assistant Certificate, Medical/Clinical Assistant
PwC January 2015 - Present
Easton's Group of Hotels September 2014 - December 2014
IHG - InterContinental Hotels Group July 2014 - September 2014
InterContinental Hotels Group May 2012 - May 2014
RBVJ & Co. April 2011 - May 2012
EY August 2007 - April 2011
American Express December 2005 - August 2007
Skills
Internal Controls, IFRS, Financial Reporting, Auditing, Accounting, Sarbanes-Oxley, Financial Accounting, External Audit, Financial Audits, US GAAP, Internal Audit, GAAP, Hedge Funds, Insurance accounting, Hospitality, Pharmaceutical Industry, Insurance, Sarbanes-Oxley Act, Financial Analysis, Finance, Management, Assurance, Financial Risk, Financial Services, Governance, Analysis
Education
The Institute of Chartered Accountants of India
Chartered Accountant, Accounting, Auditing, Taxation & Finance
Symbiosis institute of Management Studies 2003 — 2005
PGDM, Finance
P.G DAV College, Delhi University
Bachelor of Commerce (B.Com.), Commerce
Fox Sports June 2012 - Present
It's A Laugh Productions January 2011 - June 2012
InterContinental Hotels Group November 2010 - January 2011
Its A Laugh Productions October 2010 - October 2010
Los Angeles Magazine April 2010 - September 2010
Education
Suffolk University 2004 — 2008
Public Relations, Communications
Suffolk University Madrid 2007 — 2007
Communications
InterContinental Hotels Group September 2014 - Present
Skills
Front Office, Public Speaking, PowerPoint, Photoshop, Microsoft Word, Microsoft Office, Hotels, Hotel Management, Teamwork, Microsoft Excel, Hospitality Management, Customer Service, Social Media, Time Management, Hospitality, Customer Satisfaction
Education
Strayer University-Georgia 2012 — 2014
Associate's degree, Business Administration and Management, General
Deloitte Consulting LLP August 2014 - Present
Deloitte Consulting LLP May 2010 - August 2014
InterContinental Hotels Group August 2006 - October 2009
Scientific Games Corporation May 2005 - May 2006
Russell Corporation September 2003 - May 2005
Towers Perrin September 2002 - September 2003
Synovus Financial Corp. August 1998 - September 2002
Giant Industries, Inc. January 1995 - July 1998
Sever Consulting February 1990 - July 1998
Pennzoil Company October 1988 - May 1989
Skills
Market Pricing, Job Evaluation, Salary Structures, Executive Compensation, Mergers, PeopleSoft, Divestitures, ADP, Lawson, Salary, Incentives, FLSA, Incentive Programs, Compensation, Stock, Options, Contract Negotiation, OFCCP, Outplacement, Administration, Manuals, Auditing, Bonus, Salary Surveys, Job Descriptions, Job Analysis, HRIS, Due Diligence, Deferred Compensation, Executive Pay, Sales Compensation, Compensation & Benefit, Talent Management, Employee Benefits, ADP Payroll, Leadership, Mergers & Acquisitions, Stocks, Compensation & Benefits, Human Resources, Performance Management, Onboarding
Education
Texas A&M University-Commerce 1980 — 1982
B.S.
Rockwall High School 1977 — 1980
Diploma
Lowcountry Hotels May 2015 - Present
Hilton Garden Inn August 2013 - May 2015
InterContinental Hotels Group December 2012 - July 2013
Sentry Centers January 2012 - December 2012
Starwood Hotels & Resorts Worldwide, Inc. 2010 - 2012
Skills
Forecasting, Food & Beverage, Purchasing, Contract Negotiation, Hospitality Management, Revenue Analysis, Budgets, Hospitality Industry, Inventory Management, Hotel Management, Catering, Customer Service, Event Planning, Restaurants
Education
Purchase College
Stony Brook University
Alameda Tax Services LLC May 2013 - Present
InterContinental Hotels Group December 1989 - October 1998
Skills
Customer Service, Microsoft Word, Hospitality, Leadership, Marketing, Microsoft Excel, Team Building, Public Speaking, Resorts, Project Management
Education
The Citadel 1955 — 1959
BA
The Citadel 1955 — 1959
Bachelor's degree, Foreign Languages and Literatures, General
InterContinental Hotels Group August 2009 - Present
InterContinental Hotels Group 2005 - 2009
Chicago's Essex Inn September 2000 - January 2004
Skills
Hotels, Hospitality, Hospitality Industry, Customer Satisfaction, Tourism, Hospitality Management, Customer Service, Call Centers, Management, Team Leadership, Performance Management, Team Building, Team Management, Employee Engagement, Hotel Booking, Online Travel, Hiring, Pre-opening, Employee Training, Operations Management, Business Travel, Time Management, Amadeus, Training
Education
Stephen F. Austin State University 1990 — 1995
Bachelor of Fine Arts (BFA), Theatre/Theater and English
IHG February 2014 - Present
Atlantic Hotel Group September 2012 - February 2014
InterContinental Hotels Group April 2008 - August 2012
IHG January 1998 - August 2012
InterContinental Hotels Group April 2001 - July 2008
Studio Plus Hotel Group 1995 - 1998
Marriott International June 1985 - 1995
Skills
Hospitality, Hospitality Industry, Tourism, Leisure, Micros, Front Office, Rooms Division, Opening Hotels, Hotel Booking, Pre-opening experience, Event Management
Education
Stephen F. Austin State University 1981 — 1985
Bachelor of Arts (BA), Political Science and Languages
Piedmont Healthcare December 2013 - Present
Children's Healthcare of Atlanta July 2012 - December 2013
Children's Healthcare of Atlanta September 2011 - July 2012
InterContinental Hotels Group July 2011 - September 2011
MFR Consultants, Inc. June 2009 - July 2010
MFR Consultants, Inc. May 2008 - May 2009
Ruffalo Cody, LLC 2006 - 2008
Raymond James Financial Services May 2006 - August 2007
Skills
Data Analysis, Research, CRM, Business Analysis, Program Management, Process Improvement, Non-profits, Analysis, Strategic Planning, Leadership, Project Management, Management Consulting, Healthcare, Financial Analysis, Change Management, Team Building, Budgets
Education
Temple University 2009 — 2009
Certificate, Project Management
University of Pennsylvania - The Wharton School 2005 — 2009
B.S., Economics, Finance, and Health Care Management
Columbia Sussex , Marriott Properties June 2013 - Present
Marriott 2001 - Present
Melville Marriott June 1989 - June 2001
InterContinental Hotels Group June 1984 - May 1987
The Helmsley Palace Hotel December 1981 - May 1983
Skills
Hotels, Revenue Analysis, Hospitality Management, Yield Management, Hospitality Industry, Hospitality, Hotel Management, Catering, Pre-opening, Convention Services, Resorts, Banquets, Rooms Division, Property Management..., Opening Hotels, Front Office, OnQ, Meeting Planning, Lodging, Micros, Food & Beverage, Tourism, Guest Service Management, Restaurants
Education
Culinary Institute of America
Hilton Hotels & Resorts December 2014 - Present
InterContinental Hotels Group May 2011 - December 2014
Hilton Boston Financial District May 2010 - May 2011
Dolce Hotel & Resorts May 2008 - May 2010
Skills
Hospitality, Meeting Planning, Hospitality Management, Hospitality Industry, Hotels, Hotel Management, Catering, Tourism, Corporate Events, Delphi, Event Management, Event Planning, Sales
Education
Syracuse University
Hospitality Management, Hospitality, Marketing
InterContinental Hotels Group (IHG) January 2015 - Present
InterContinental Hotels Group December 2011 - January 2015
Melanie Gayles Brand Marketing and Events March 2010 - December 2011
Starwood Hotels & Resorts Worldwide, Inc. 2005 - March 2010
W Hotels Worldwide 2005 - 2010
Vision Communications Group, Inc. January 2000 - December 2005
Skills
Trade Shows, Brand Awareness, Email Marketing, Advertising, Corporate Events, Direct Marketing, Digital Marketing, Corporate Communications, Marketing Management, Market Planning, Relationship Marketing, Media Relations, Partnership Marketing, Sales, B2B Marketing, Competitive Analysis, Meeting Planning, Social Networking, Tourism, Revenue Analysis
Education
Tennessee State University 1996 — 2000
BS, Corporate Communications
Metaformers, Inc. July 2014 - July 2015
nfrastructure September 2013 - May 2014
Stewart's Shops Corp. May 2013 - May 2013
Best Western Plus The Inn at Smithfield February 2011 - August 2012
SUNY Plattsburgh August 2009 - August 2010
InterContinental Hotels Group June 2009 - July 2009
Najeti Hôtels et Golfs April 2007 - September 2007
Skills
Foreign Languages, Guest Service, Upselling, French, English, Culinary Skills, Customer Service, Public Speaking, Leadership, Analysis, Tourism, Proposal Writing, Event Management, Hotels, Teamwork, Social Media, Time Management, Microsoft Office, Management, Microsoft Word, Social Networking, Event Planning, PowerPoint
Education
State University of New York at Albany 2012 — 2014
Master of Business Administration (M.B.A.), Human Resources Information Systems
State University of New York College at Plattsburgh 2008 — 2011
Bachelor's degree, Hotel, Restaurant, and Tourism Management
Vatel Ecole Hoteliere 2006 — 2007
European Bachelor's Degree 1ere annee, Hotellerie et Tourisme
InterContinental Hotels Group February 2007 - April 2015
Staybridge Suites November 2001 - January 2007
Skills
Hotels, Yield Management, Revenue Analysis, Customer Service, Hotel Management, Hospitality Industry, Management, Restaurants, Hospitality Management, Property Management..., Training, Micros, Customer Satisfaction, Resorts, Hospitality, Food & Beverage, Pre-opening, Tourism, Front Office, Rooms Division, Catering, Hotel Booking, Leisure, MICROS
Education
State University of New York College of Agriculture and Technology at Morrisville 1991 — 1993
A.A.S, Hotel Management
Concord Hospitality Enterprises May 2015 - Present
Concord Hospitality Enterprises January 2010 - May 2015
InterContinental Hotels Group June 2009 - January 2010
Alliance Hospitality February 2007 - June 2009
Prism Hotels August 2002 - February 2007
Meyer Jabara Hotels February 2001 - August 2002
Bristol Hotels and Resorts September 1997 - February 2001
Skills
Hotels, Revenue Analysis, Budgets, Hotel Management
Education
Texas Christian University 1989 — 1994
BS, Design
The Culinary Institute of America January 2005 - Present
Saks Fifth Avenue 2000 - 2005
Bocca restaurant, Della Nona restaurant group 1998 - 2000
The Coveleigh club 1993 - 1998
The Sheraton Meadowlands Hotel 1992 - 1993
Macklowe Hotel 1990 - 1992
The Helmsley Palace Hotel 1989 - 1990
The Plaza Hotel 1988 - 1989
InterContinental Hotels Group 1986 - 1988
Bankers Trust/Interstate United corp 1984 - 1986
Skills
Cooking, Food Writing, Menu Development, Teaching, Banquets, Food, Curriculum Development, Curriculum Design, Catering, Food Safety, Restaurants, Nutrition, Higher Education, Food Service, Taste, Classroom Instruction, Hospitality, Staff Development, Culinary, Courses, Campus, Hospitality Industry, Food & Beverage, Special Events, Staff Training, Ingredients, Hotels, Lecturing, Daily Operations, Weddings, Conferences, Writing, Event Management, Lesson Planning, Parties, Culinary Skills, Sanitation, Fine Dining, Cuisine, Chef, Recipes, Food Industry, Restaurant Management, Baking, Wine, Food Quality, HACCP, Pre-opening, Adult Education, Food Science
Education
SUNY Empire State College 2007 — 2009
BPS, Culinary education
The Culinary Institute of America 1982 — 1984
BPS, Culinary Arts
Sewanhaka High School 1974 — 1978
New York state Regents diploma, Architecture
Elmont Memorial High school 1972 — 1974
Floral Park Bellerose School 1965 — 1972
Kindergarden-6th grade
InterContinental Hotels Group (IHG) February 2015 - Present
InterContinental Hotels Group April 2014 - February 2015
InterContinental Hotels Group June 2013 - April 2014
InterContinental Hotels Group September 2012 - June 2013
Springfield Academy January 2012 - August 2012
Au Bon Pain October 2011 - January 2012
Michaels Stores, Inc. October 2008 - January 2011
Skills
Hospitality, Hotels, Front Office, Hospitality Industry, Customer Satisfaction, Customer Service, Tourism, Micros, Pastry, Baking, Chocolate, Sales, Cakes, Menu Development, Pre-opening, Food Service, Microsoft Excel, PowerPoint, Event Management, Event Planning
Education
Stratford University 2012 — 2016
Hospitality Management, Hospitality Administration/Management
Virginia Polytechnic Institute and State University - Pamplin College of Business 2009 — 2012
Palace et tradition December 2014 - Present
Beachcomber Hotels September 2013 - November 2014
Oya group June 2012 - August 2013
Busboys and Poets March 2010 - May 2012
Four seasons hôtels March 2008 - March 2010
InterContinental Hotels Group January 2006 - March 2008
Skills
Customer Service, Restaurants, Food & Beverage, Hotels, Hospitality, Hotel Management, Hospitality Management, Resorts, Team Building, Team Management, Restaurant, Service client, Banquets, MICROS
Education
Strayer University (VA) 2010 — 2012
Hospitality and tourism management, MBA
High Technology School 1999 — 2003
Bachelor's degree, Marketing/Marketing Management, General, Honor
PACE Equity July 2015 - Present
Steinergroup May 2012 - June 2015
Siegel-Gallagher September 2010 - May 2012
Consumer Electronics Association February 2010 - May 2010
The Marvin Center Governing Board April 2009 - April 2010
Consumer Electronics Association September 2009 - February 2010
InterContinental Hotels Group May 2009 - August 2009
The Consumer Electronics Association September 2008 - April 2009
The Sigma Chi Fraternity December 2007 - December 2008
NAVTEQ March 2008 - August 2008
Skills
Property Management, Market Analysis, Commercial Real Estate, Real Estate Transactions, Corporate Real Estate, Manage Complex Projects, Increasing Operational..., Customer Service, Project Management, Real Estate, Brokerage, Advertising, Market Research, Social Media Marketing, Leadership, Portfolio Management, Retail, Due Diligence, Investment Properties, Disposition, Tenant, Budgets, Contract Negotiation, Real Estate Development, Asset Management, Analysis, Negotiation, Lease Negotiations, Investments, Real Estate Economics, Valuation, Financial Analysis, Event Planning, REO, Leases, Management, Sales, Marketing, Financial Modeling, Location Intelligence, Online Advertising, Acquisitions, Strategic Planning, Landlords, Real Estate Financing, Residential Homes, Tenant Representation, Property Disposition, Sellers, Finance
Education
The George Washington University 2006 — 2010
Undergraduate, Marketing, Hospitality Managment
University School of Milwaukee 1992 — 2006
Wyndham Jade December 2012 - Present
InterContinental Hotels Group June 2008 - November 2012
Lodgian October 2007 - June 2008
Starwood Hotels & Resorts October 2007 - June 2008
Kimpton Hotels and Restaurants January 2006 - March 2007
Prism Hotels & Resorts August 2002 - January 2006
WORLDCOM (previously UUNET and MCI) November 1999 - August 2002
Metamor Information Technology Services November 1997 - October 1999
Southfork Ranch Event and Conference Center March 1996 - November 1997
Bristol Hotel Corporation July 1994 - March 1996
Skills
Hotels, Hospitality Industry, Hotel Management, Resorts, Revenue Analysis, Event Management, Catering, Tourism, Restaurants, Trade Shows, Budgets, Hospitality, Hospitality Management, Public Relations, Team Building, Yield Management, Sales, Marketing
Education
Texas Tech University 1988 — 1992
InterContinental Hotels Group 2013 - Present
UnitedHealth Group November 2006 - June 2012
GMAC Commercial Mortage 2004 - 2006
Harleysville National Corporation 2000 - 2004
Prudential Rittenhouse Realty Group 1996 - 2004
Skills
Direct Marketing, Direct Mail, Marketing Communications, Integrated Marketing, Brand Awareness, Market Planning, Marketing Management, Healthcare, Email Marketing, Marketing, Public Relations, Internal Communications, Corporate Communications, Financial marketing, Creative Writer, Journalism, Social Media Marketing, Graphic Design, Advertising, National Association of..., Real Estate, QuarkXPress, Microsoft Office, Photoshop, Website Development, Writers, Plain Language, Information Literacy, Strategic Planning
Education
Temple University
BA, Communications/Public Relations
University of California, Los Angeles
The Network August 2014 - Present
ControlScan 2013 - Present
Tillster February 2013 - August 2014
TechSafari, LLC July 2011 - April 2014
Tea Leaves Health July 2011 - April 2014
T-Mobile November 2012 - February 2013
InterContinental Hotels Group November 2011 - October 2012
Internap June 2010 - July 2011
EyeWonder 2009 - 2010
A Closer Look April 2005 - 2009
Skills
User Experience Design, Product Management, Information Architecture, User Interface Design, User Experience, User-centered Design, Agile Methodologies, Enterprise Software, User Interface, Usability, Mobile Devices, Human Computer..., Experience Design, Software Development, CSS, jQuery, Management, Interaction Design, Usability Testing, Mobile Applications, Strategy, Responsive Web Design, CSS3, HTML5, Product Strategy, HTML 5, Web Design
Education
Syracuse University
Bachelor of Fine Arts (BFA), Computer Graphics
The Home Service Club March 2010 - Present
College Success Program December 2012 - November 2014
Northwood Hospitality October 2011 - June 2013
Denihan Hospitality Group October 2010 - September 2011
Hudson Terrace April 2009 - October 2010
InterContinental Hotels Group March 2008 - March 2009
Hilton Worldwide December 2006 - March 2008
Atlas Home Equities January 2006 - March 2008
Hilton Worldwide November 2005 - December 2006
Heffco Technologies August 2003 - October 2005
Skills
Hotels, Customer Satisfaction, Management, Revenue Analysis, Marketing, Front Office, Sales, Customer Service, Catering, Public Relations, Payroll, Teamwork, Process Scheduler, Hiring, Food, Employee Benefits, Accounting, Hotel Management, Hospitality Management, Hospitality Industry, Youth Mentoring, Professional Mentoring, Public Speaking, Writing, Micros, Training, Event Planning, Hospitality, Leadership, Microsoft Office, Social Media Marketing, Microsoft Excel, Event Management, Food, MICROS
Education
State University of New York at Oswego 2000 — 2005
Bachelor of Business Administration (B.B.A.), Business Management
American Immigration Lawyers Association December 2014 - Present
American Immigration Lawyers Association March 2010 - December 2014
American Immigration Lawyers Association March 2010 - January 2011
Theater J Washington DC JCC May 2008 - May 2009
InterContinental Hotels Group May 2008 - August 2008
Skills
Non-profits, Editing, Event Planning, Public Speaking, Research, Event Management, Spanish, Fundraising, Community Outreach, Facebook, Press Releases, Policy Analysis, Blogging, Social Networking, Volunteer Management, Nonprofits, Social Media, Microsoft Office, Writing
Education
The George Washington University 2005 — 2009
Bachelor of Arts, Sociology, Theater
Columbus School For Girls
IHG - InterContinental Hotels Group July 2014 - Present
InterContinental Hotels Group August 2011 - July 2014
IHG January 2007 - August 2011
InterContinental Hotels Group May 2005 - January 2007
InterContinental Hotels Group April 2002 - May 2005
InterContinental Hotels Group September 2000 - April 2002
The Leading Hotels of the World March 1992 - September 2000
Skills
Hotel Management, Hospitality, Hotels, Team Building, Customer Service, Customer Satisfaction, Food & Beverage, Hotel Booking, Hospitality Industry, Revenue Analysis, Tourism, Resorts, Hospitality Management, Management, Sales, Front Office, Account Management, Pre-opening, Property Management..., Business Travel, Event Management, Catering, Training, Marketing
Education
Suffolk University - Sawyer School of Management 1989 — 1992
Associate's degree, Hospitality Administration/Management
Georgia Department of Labor July 2014 - Present
Department of Revenue, State of Georgia October 2008 - June 2014
LaxFirstLLC 2012 - 2013
CoxNet November 2007 - October 2008
SunTrust Banks Inc 2004 - 2008
Sun Trust April 2004 - August 2007
Fannie Mae July 2003 - March 2004
Intercontinental Hotels group August 2002 - June 2003
IBM October 1997 - January 1999
AT&T August 1985 - September 1997
Education
State University of New York at New Paltz 1981 — 1985
InterContinental Hotels Group (IHG®) August 2014 - Present
InterContinental Hotels Group June 2013 - August 2014
Arthritis Foundation April 2010 - June 2013
Arthritis Foundation April 2010 - April 2011
Arthritis Foundation September 2007 - April 2010
Coastline Federal Credit Union August 2006 - August 2007
St. Joe Company May 2005 - July 2006
Skills
Google Analytics, WebTrends Analytics, Project Management, Microsoft Office, Basic HTML, Department Budgeting, Marketing Strategy, Email Marketing, Marketing Communications, Social Media Marketing, Digital Marketing, Marketing, Staff Supervision, Social Media
Education
Stetson University 2001 — 2005
Bachelor of Business Administration (BBA), Marketing
Cutwater November 2014 - Present
San Francisco Sweet & Savory January 2014 - Present
Sapient July 2013 - November 2014
Crisp Media Group July 2012 - April 2013
The Washington Political Group May 2012 - July 2012
Razorfish November 2011 - March 2012
InterContinental Hotels Group July 2011 - November 2011
Moxie Interactive April 2010 - March 2011
AKQA November 2009 - March 2010
Studiocom March 2008 - November 2009
Skills
Adobe Creative Suite, Videography, Photography, Copywriting, Proofreading, User Experience, Copy Editing, Advertising, Presenter, Social Media, Journalism, Digital Media, Editing, Writing, Graphic Design, Blogging, Facebook, Interaction Design, Video, Art Direction, Creative Direction, Marketing, Interactive Advertising
Education
The Creative Circus 2007 — 2009
Copywriting
The University of Georgia 2003 — 2007
Bachelor's of Journalism, Advertising, Summa cum laude
Chamblee High 2001 — 2003
The Hartford January 2014 - Present
The Hartford March 2011 - December 2013
The Hartford February 2008 - February 2011
The Hartford August 2004 - January 2008
The Hartford July 2001 - August 2004
PGi July 1999 - July 2001
InterContinental Hotels Group November 1996 - July 1999
Arthur Andersen January 1996 - October 1996
Deloitte September 1994 - January 1996
Skills
CPA, Finance, Financial Analysis, Financial Reporting, Vendor Management, Auditing, Risk Management, Internal Audit, Corporate Finance, Insurance, Sarbanes-Oxley Act, Financial Services, Financial Modeling, Process Improvement, Strategic Financial..., Financial Planning, Business Analysis
Education
Syracuse University 1990 — 1994
Bachelor of Science (B.S.), Accounting
Best Western International March 2011 - Present
Extended Stay Hotels January 2004 - February 2011
Homestead Studio Suites January 2004 - February 2011
InterContinental Hotels Group July 2002 - November 2003
InterContinental Hotels Group August 2000 - June 2002
InterContinental Hotels Group June 1998 - August 2000
Skills
Revenue Analysis, Front Office, Yield Management, Hotels, Hospitality Industry, Rooms Division, Hospitality Management, Hotel Management, Property Management..., Team Building, Hotel Booking, Customer Service, Management, Hospitality, Lodging, Event Management, Resorts, Tourism, Revenue Forecasting, Leisure, Online Travel, Forecasting, Reservation, GDS, Training, Pricing, E-commerce, Price Optimization, Pre-opening, OnQ, Guest Service Management, Opening Hotels, Convention Services, Restaurants, Meeting Planning, Micros, Catering
Education
State University of New York College at Fredonia 1994 — 1996
Marriott International September 2011 - Present
InterContinental Hotels Group December 2010 - September 2011
Hilton Houston North August 2004 - December 2010
Wyndham Greenspoint Hotel August 2004 - August 2008
ClubCorp May 2002 - August 2004
Education
Texas A&M University 2000 — 2002
BA, Speech Communications
El Tropicano Riverwalk Hotel 2013 - Present
InterContinental Hotels Group April 2001 - June 2013
Skills
Revenue Analysis, Hospitality, Pre-opening, Tourism, Food & Beverage, Hotel Management, Hotels, Hospitality Management, Yield Management, Resorts, Sales Management, Hospitality Industry, Customer Satisfaction
Education
Texas Tech University 1988 — 1992
US Navy February 2013 - Present
Mandalay Bay Resort and Casino August 2011 - February 2013
InterContinental Hotels Group April 2011 - July 2011
MGM Grand July 2010 - April 2011
Skills
Hotels, Front Office, Hospitality, Hospitality Management, Hospitality Industry, Resorts
Education
Texas A&M University - Mays Business School 2004 — 2008
Stafford-PMC, Inc January 2007 - Present
Stafford-PMC, Inc. 2007 - 2012
Emerald Bay Holding, Ltd. April 2001 - January 2007
Capex Intnational LTD. 1993 - May 2001
InterContinental Hotels Group March 1989 - February 1992
United States Air Force Reserve 1962 - 1984
Appalacian Joint Venture, Inc. 1979 - 1983
Skills
Program Development, Project Planning, Feasibility Studies, Construction, Mixed-use, Public Relations, Luxury, Leadership, Program Management, Resorts, Project Management, Real Estate Development, Strategic Planning, Contract Negotiation, Team Building, Renovation, Customer Service, Mergers, Public Speaking, Residential Homes, Due Diligence, Hospitality, Investments, Marketing, Budgets, Hotels, Management, Construction Management, Event Management, Event Planning, Real Estate, Retail, Negotiation, Real Estate Economics, Mergers & Acquisitions, Property Management, Entrepreneurship, Location Intelligence, Brokerage, Investment Properties
Education
University of Wisconsin-Madison 1964 — 1965
MS, Civil-Structural Engineering
Texas A&M University 1958 — 1962
BS, Civil Engr
Texas High School TXK
Texas High School TXK
InterContinental Hotels Group June 2010 - Present
Delta Air Lines March 1983 - October 2009
Education
State University of New York College of Environmental Sciences and Forestry 1976 — 1980
BS, Environmental and Resource Management
National Association of Attorneys General July 2013 - Present
National Association of Attorneys General November 2010 - Present
The Ritz-Carlton Hotel Company LLC August 2010 - November 2010
Intercontinental Hotels Group January 2007 - August 2010
Hyatt January 2005 - January 2007
Education
The College of New Jersey 2000 — 2004
Business
Birkes PTO April 2015 - Present
Wee Wuns PTO August 2013 - May 2015
South Main Baptist Church September 2011 - August 2014
Luby's January 2006 - November 2006
InterContinental Hotels Group September 1999 - July 2005
Skills
Catering, Customer Service, Food & Beverage, Inventory Management, Event Planning, Restaurants, Event Management, Hospitality Management, Hospitality, Hospitality Industry, Banquets, Hotels, Management, Resorts
Education
University of Houston 1996 — 1999
Hotel and Restaurant Management, Hotel and Restaurant Management
Texas A&M University 1994 — 1996
Business Administration and Management, General
InterContinental Hotels Group January 2014 - Present
Revenue Analytics, Inc. October 2012 - January 2014
Amtrak January 2007 - December 2012
State University of New York at Buffalo 2004 - 2006
University at Buffalo Information Technology Center (UBIT) 2002 - 2004
China International Electronic Commerce Center, Beijing, China 2000 - 2001
Skills
Operations Research, Data Mining, CPLEX, Optimizations, Linear Programming, Optimization, Statistical Modeling, Mathematical Modeling, Analysis, Analytics, Business Analytics, Data Analysis, VBA, Predictive Modeling, SAS, Business Analysis
Education
State University of New York College at Buffalo 2003 — 2006
Ph.D., Operations Research
State University of New York College at Buffalo 2001 — 2003
M.S., Computer Science and Engineer
InterContinental Hotels Group April 2008 - Present
Pacifica Host Hotels September 2007 - April 2008
Cay Clubs / Cove Cay Country Club September 2005 - September 2007
Interstate Hotels & Resorts June 1995 - September 2005
Holiday Inn Arena 1989 - 1992
Skills
Revenue Analysis, Hotel Management, Hospitality Industry, Hotels, Hospitality Management, Resorts, Hospitality, Tourism, Yield Management, Catering, Rooms Division, Front Office, Banquets, Hotel Booking, Opening Hotels, Franchising, Sales, Property Management..., Leisure
Education
IHGU - RMEC
State University of New York at Delhi
Spectrum November 2013 - Present
Wedge Hotels August 2013 - November 2013
Prism Hotels April 2011 - May 2012
InterContinental Hotels Group April 2004 - April 2011
Jones & Associates June 2002 - March 2004
Marriott May 1998 - June 2002
Renaissance Houston Hotel January 1996 - April 1998
Skills
Microsoft Dynamics, ERP, FRx, Microsoft Dynamics SL, MAS500, Mas 90, International Accounting, SEC filings, Consolidation, Fixed Assets, Hyperion Enterprise, Accruals, Project Accounting, Sarbanes-Oxley Act, HFM, Costpoint, GAAP, Epicor, Accounting Applications, Oracle General Ledger, Restaurants, Hotels, Financial Reporting, Budgets, Customer Satisfaction, Hotel Management, Hospitality Industry, Revenue Analysis, Hospitality Management, Management
Education
Bauer College University of Houston 2011 — 2012
Bachelor of Science Degree, Hotel Restaurant Management
Conrad N. Hilton College University of Houston 1998 — 2001
Bachelor of Science (BS), Hotel and Restaurant Management
Lamar High school 1992 — 1996
Texas A&M University
Princess Cruises August 2014 - Present
InterContinental Hotels Group December 2013 - July 2014
Taj Hotels Resorts and Palaces December 2011 - December 2013
InterContinental Hotels Group March 2011 - December 2011
JW Marriott November 2007 - February 2011
The Leela Palaces, Hotels and Resorts January 2007 - November 2007
The Grand Vasant Kunj, New Delhi February 2005 - December 2006
Taj Hotels Resorts and Palaces August 2003 - February 2005
The Imperial November 2000 - July 2003
InterContinental Hotels Group May 2000 - November 2000
Skills
Food & Beverage, Hospitality Management, Hotels, Hotel Management, Hospitality Industry, Hospitality, Micros, Restaurants, Banquets, Resorts, Fine Dining
Education
Symbiosis institute of Management Studies 2007 — 2011
Master of Business Administration (MBA), Specialized Sales, Merchandising and Marketing Operations
International Institute of Hotel Management,Salt Lake.Kolkata 1997 — 2000
Hotel management degree, Hospitality and Recreation Marketing Operations
The Southside November 2014 - Present
Urban Farmer Restaurant March 2014 - January 2015
ARAMARK June 2012 - March 2014
Dragonfly Kitchen & Lounge February 2011 - June 2012
Peir W Restaurant February 2010 - February 2011
Dante Restaurant July 2008 - February 2010
InterContinental Hotels Group 2007 - 2008
The Ritz-Carlton Hotel Company LLC 2001 - 2003
Skills
Food Cost, Mediterranean, Menu Creation, Menu Design, Fine Dining, Culinary, Pastry, Menu Development, Pre-opening, Asian, Banquets, Culinary Skills, Recipes, Cooking, Catering, Food, Hotels, Chef, Sanitation, Gourmet, Menu Costing, Culinary Management
Education
International Culinary Academey 1997 — 1999
Associates of applied sciences, culinary arts/ pastry arts
The Culinary Institute of America
Verizon Wireless July 2015 - Present
Verizon Wireless November 2014 - July 2015
The Bridge At Charleston April 2014 - September 2014
Medical University of South Carolina January 2014 - February 2014
NHC Healthcare November 2013 - December 2013
DialAmerica Marketing October 2006 - November 2013
DialAmerica April 2006 - October 2006
Liberty Tax Service January 2006 - April 2006
InterContinental Hotels Group June 2005 - September 2005
OSI October 2003 - June 2005
Skills
Customer Satisfaction, Call Centers, Leadership, Customer Service, Quality Assurance, Management, Healthcare, Call Center, Vital Signs, Team Building, Data Entry, Telephone Skills, Troubleshooting, Dedication to work, Determination to Succeed, Discipline, Communication, Customer Service and..., HIPAA, Nursing, Patient Safety, Customer Experience, Outlook, Critical Thinking, Compassion, Microsoft Excel, Microsoft Office, Salesforce.com, Teamwork, Microsoft Word, PowerPoint, Team Leadership
Education
Strayer University
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
Trident Technical College 2014 — 2014
Associate of Science (AS), Human Services, General
PATCH Career School 2013 — 2013
Certificate of Completion, Nursing Assistant/Aide and Patient Care Assistant/Aide
Miller-Motte Technical College 2005 — 2007
Associates Degree in Applied Science, Surgical Technology
Spire Hospitality January 2014 - Present
Embassy Suites 2012 - Present
Windsor Capital Group, Inc. November 2012 - January 2014
Marriott International June 2008 - November 2012
John Q. Hammons Hotels & Resorts 1997 - November 2012
InterContinental Hotels Group February 2006 - July 2008
Embassy Suites January 2004 - February 2006
Skills
Hotels, Hospitality Management, Hospitality Industry, Hotel Management, Pre-opening, Resorts, Food & Beverage, OnQ, Hospitality, Yield Management, Revenue Analysis, Cuisine, Restaurants, Property Management..., Lodging, Menu Development, Front Office, Recipes, Rooms Division, Culinary Skills, Catering, Opening Hotels, Banquets, Micros, Restaurant Management, Menu Costing, Fine Dining, Hotel Booking, Banquet Operations, Pre-opening experience, Cost Control, Rooms Division..., Food, Guest Service Management, Tourism, Convention Services, Meeting Planning, Opera, Revenue Forecasting, Sanitation, Guest Recovery, Food Cost Management, ServSafe, Wine, Gourmet, Food Service, Food Preparation, Menu Engineering, F&B Operations, Income Statement
Education
Culinary Institute of America 1995 — 1997
Associate's degree, Culinary Arts/Chef Training
Clear Creek Amana
Department of Family and Protective Services February 2011 - Present
Richmond State Supported Living Center (DADS) December 2010 - February 2011
InterContinental Hotels Group November 2007 - January 2010
Sheraton New Orleans Hotel August 2006 - October 2007
Westin Hotels & Resorts March 2006 - August 2006
Telecheck (First Data) November 2005 - March 2006
Park Plaza Hotel January 2005 - November 2005
Skills
Loss Prevention, Customer Service, Security, First Aid, Investigation, Inventory Management, Time Management, Outlook, Conflict Resolution, Training, Emergency Management, Physical Security, Microsoft Word, Microsoft Office, Hospitality, Leadership, Policy
Education
Texas Woman's University 2012 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.5
University Houston-Downtown 2005 — 2009
Bachelor, Science Political Science
Astellas Pharma November 2013 - October 2014
Utopia Global, Inc. November 2012 - June 2013
Utopia Global, Inc. January 2012 - November 2012
InterContinental Hotels Group 2011 - 2012
SueAnne Gasset 2009 - 2010
Winter Park Tech 2008 - 2009
William T. Young Library 2005 - 2008
Skills
Analysis, Customer Service, Process Improvement, Leadership, Business Process, Program Management, Business Objects, Business Analysis, Data Analysis, Access, Microsoft Office, Management, Requirements Analysis, SAP, Team Leadership, Microsoft Excel, Team Building, Business Intelligence, SQL, Data Migration, Project Management, Databases, MS Project, ERP, SharePoint, Vendor Management, Bilingual-Spanish, Outlook, Quality Assurance, SAP HANA Certified..., Gantt Project
Education
University of Kentucky 2005 — 2008
-Bachelors of Business Administration, Decision Science and Information Systems
Taylor University 2003 — 2005
LG Hausys March 2015 - Present
Lotte Chemical Alabama September 2012 - March 2015
Texas A&M University September 2009 - August 2012
Active Polymer Center for Pattern Integration March 2009 - August 2009
Yonsei University March 2007 - February 2009
InterContinental Hotels Group September 2001 - November 2001
Skills
Polymer Composites, Polymers, Characterization, Resin, Polypropylene, polymer, Polymer Chemistry, Polymer Science, Microscopy, Polymer Characterization, Polymer Engineering, Fluorescence Microscopy, Higher Education
Education
Texas A&M University 2009 — 2012
Master of Science (MS), Chemical Engineering
연세대학교 / Yonsei University 2007 — 2009
Master of Science (MS), Chemical Engineering
연세대학교 / Yonsei University 2000 — 2007
Bachelor of Science (BS), Chemical Engineering
Hawthorn Suites by Wyndham Greensboro August 2012 - Present
InterContinental Hotels Group November 2010 - July 2012
Education
University of North Carolina at Greensboro 2003 — 2008
Bachelor of Arts, Hospitality Management
Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM 2008 — 2008
Study Abroad, Mazatlan, Sinaloa
L2 Crop Insurance Agency LTD February 2009 - Present
Triple Crown Ag LLC January 2007 - Present
Lunsford Enterprises May 1998 - Present
Intercontinental hotels group August 2000 - January 2008
Skills
Budgets, Business Planning, Forecasting, Pricing, Sales Management, Account Management, Pricing Strategy, New Business Development, Sales, Product Development, Agriculture, B2B, Customer Service, Management, Marketing Strategy, Sales Operations, Strategic Planning, Negotiation
Education
Texas Tech University - Rawls College of Business 1998 — 2004
Bachelor of Applied Science (B.A.Sc.), Business/Managerial Economics
IHG June 2003 - Present
InterContinental Hotels Group June 2003 - Present
Skills
Project Management, Team Building, Hospitality Management, Budgets, Revenue Analysis, Training, Leadership, Management, Customer Service, Hotels, Hospitality, Strategic Planning, Financial Analysis
Education
Tennessee State University 2008 — 2011
Master of Business Administration (MBA), Accounting
Windsor Court Hotel October 2011 - Present
InterContinental Hotels Group January 2005 - September 2011
Education
The George Washington University
InterContinental Hotels Group September 2011 - Present
Macy's August 2010 - April 2012
Intek December 2010 - May 2011
Skills
Computer Proficiency, Customer Service, Customer Satisfaction, Microsoft Office, Data Entry, Multitasking Skills
Education
Sullivan and Cogliano Training Center 2010 — 2010
Certificate, Microsoft Office Specialist, 3.50
South University 2006 — 2008
Associate's degree, Accounitng, 3.50
South University 2004 — 2008
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.25