InterContinental Hotels Group
Industry: Company
DescriptionInterContinental Hotels Group plc, informally InterContinental Hotels or IHG, is a British multinational hospitality company headquartered in Denham, Buckinghamshire, England. IHG has about 800,000 guest rooms and 5,000 hotels across nearly 100 countries. Customer service: 020 3349 9179 Headquarters: Denham CEO: Keith Barr Subsidiaries: Holiday Inn, InterContinental, Holiday Inn Express,
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InterContinental Hotels Group Employees
Time Out North America November 2014 - Present
Recyclebank October 2012 - November 2014
CVS Caremark Corporation March 2006 - December 2012
InterContinental Hotels Group June 2011 - October 2012
24/7 Real Media September 2009 - May 2011
Skills
Employee Benefits, Microsoft Excel, Outlook, HRIS, Payroll, Recruiting, Employee Relations, Training, Onboarding, Performance Management, Talent Acquisition, Human Resources, Sales, Deferred Compensation, Customer Service
Education
New York University 2008 — 2009
Paralegal Studies
Hofstra University 2000 — 2004
Bachelor of Arts, Psychology
InterContinental Hotels Group 2013 - Present
Moxie 2011 - 2012
Moxie 2010 - 2011
The Food Group 2010 - 2010
Delaware North Companies 2009 - 2009
Synacor 2008 - 2008
Avery Dennison Corporation 2006 - 2007
Avery Dennison Corporation 2006 - 2006
Skills
Brand Architecture, Consumer Behaviour, Integrated Marketing, Market Research, Digital Marketing, Digital Strategy, Customer Insight, Interactive Marketing, Marketing Strategy, Social Media Marketing, Brand Management, Segmentation, Competitive Analysis, Marketing Research, Web Analytics, Analytics, Content Strategy, Online Marketing, Advertising, Mobile Marketing, Social Media, E-commerce, Email Marketing, Online Advertising, Strategy, Creative Strategy, Marketing, SEM, Media Planning, Brand Development, Digital Media, Direct Marketing, User Experience, Google Analytics, Brand Awareness, PPC, Media Buying, B2B Marketing, Marketing Communications, Google Adwords, Relationship Marketing
Education
State University of New York at Buffalo - School of Management
MBA, Marketing Management & Management Consulting
State University of New York at Buffalo - School of Management
BS, International Business & Marketing
Hogeschool voor Economische Studies Amsterdam (HES)
Semester Abroad / Exchange Program
InterContinental Hotels Group June 2013 - Present
Once Upon A Child August 2011 - August 2012
Miller Uniforms January 2010 - December 2010
Conn's February 2009 - November 2009
Skills
Sales, Customer Service, Retail Sales, Merchandising, Customer Satisfaction, Sales Operations, Teamwork, Pricing, Hotels, Software Documentation, Invoicing, Cashiering, Time Management, Inventory Management, Customer Experience, Data Entry, Problem Solving, Wardrobe, Opera, Management, Hospitality, Creative Writing, Project Management, Coaching, Training, Employee Training, Recruiting, Front Office, Account Management, Retail, Visual Merchandising, Inventory Control, Store Management, Loss Prevention, Team Building, Interviews, Hiring, Leadership
Education
Huston-Tillotson University 2005 — 2010
English
Huston-Tillotson University
LA BUENA TELECOM January 2000 - Present
InterContinental Hotels Group January 1990 - December 1999
Marriott Hotel January 1975 - December 1985
Skills
Sales Management, Account Management, Customer Service, New Business Development, Marketing Strategy, Contract Negotiation, Relocation, Real Estate Transactions, Short Sales, First Time Home Buyers, Investment Properties, Foreclosures
Education
University of Houston 1986 — 1989
Bachelor's degree, comunications
Instituto Politécnico Nacional 1974 — 1976
Hales Property Management, Inc. August 2015 - Present
Sudler Property Management August 2013 - August 2015
InterContinental Hotels Group February 2012 - December 2012
East Bank Club February 2011 - November 2011
Northwest Business Development January 2004 - January 2009
J-Crew June 2006 - December 2008
Skills
Microsoft Office, Micros, CSI, Multitasker, Outstanding Customer..., Guest Service, Opera, Hotels, Customer Service, Sales, Time Management, Food & Beverage, Restaurants, Management, Advertising, Food, Customer Satisfaction, Menu Development, Hospitality, Hospitality Management, Purchasing, Banquets
Education
University of Illinois at Chicago 2013 — 2015
Bachelor's degree, Finance, Real Estate Focus
Illinois Institute of Art 2011 — 2013
Bachelor of Science (B.S.), Hospitality Managment
Purdue University 2006 — 2009
Gen Ed
LaPorte High School 2003 — 2006
EMC August 2015 - Present
InnovTech Inc January 2007 - Present
Pivotal Inc. October 2012 - July 2015
InterContinental Hotels Group October 2011 - October 2012
TSYS Prepaid & Loyalty March 2011 - October 2011
IHG July 2010 - March 2011
TSYS Prepaid & Loyalty July 2008 - July 2010
InComm January 2008 - June 2008
EarthLink July 2004 - December 2007
SITA August 1997 - July 2004
Skills
Technology, Innovation, Leadership, eCommerce, CMS, Web, Synchronous, Distributed Systems, Asynchronous, Batch Processing, Real Time, Transaction Processing, High volume, Low Latency, OOD, EAI, ORM, OOP, Java, Spring, JMS, C++, Result Oriented, Adaptability, Performance Metrics, Capacity Planning, Communication, Presentations, SOA, SOAP, REST, Messaging, SLA, Governance, Problem Solving, Analytical, Logical Thinker, Technology Integration, Application development, Enterprise Architecture, Design Patterns, Application Architecture, Agile Methodologies, Scrum, SDLC, Managing Offshore Teams, Strategic Leadership, Databases, Web Services, Web Applications
Education
Indian Institute of Technology, Kharagpur
B. Tech, Engineering
Brainlab April 2012 - Present
Brainlab November 2010 - April 2012
Brainlab July 2008 - November 2010
InterContinental Hotels Group September 2007 - June 2008
Refined Properties, Inc. February 2007 - June 2007
University of South Florida June 2005 - September 2005
Skills
Biomedical Engineering, Troubleshooting, Medical Imaging, Technical Support, R&D, DICOM, Networking, Software Documentation, Healthcare Information..., Product Management, MRI, ISO 13485, Radiation Therapy, Medical Devices, Capital Equipment, FDA, Digital Imaging, Customer Satisfaction, HL7, ASP.NET, JavaScript, Windows Server, Linux Server, HTML5, Terminal Services
Education
Illinois Institute of Technology 2004 — 2007
BS, Biomedical Engineering
Joie de Vivre Hotels - Commune Hotels & Resorts April 2015 - Present
InterContinental Hotels Group May 2012 - April 2015
JW Marriott Indianapolis December 2010 - March 2012
The Palmer House Hilton February 2008 - November 2010
Belle Vie Bridal Couture / Vera Wang January 2007 - July 2007
Skills
Hotel Opening, Hotel Management, Event Management, Event Planning, Special Events, Hospitality Management, Sales, Hotels
Education
Indiana University Bloomington 2002 — 2006
Bachelor of Science (B.S.), Hospitality and Tourism Management
Center for Academic Programs Abroad: Florence Italy 2005 — 2005
UPS Freight October 2014 - Present
B&B Management Group Inc. January 2013 - January 2014
InterContinental Hotels Group February 2013 - August 2013
Rexford Development January 2012 - February 2013
Jones & Jones Management Group Inc. 2010 - 2012
Starpoint Commercial Properties, LLC May 2009 - August 2010
Skills
Leasing, Commercial Leasing, Business Development, Vendor Management, Vendor Management Skills, Lease Administration, Lease Negotiations, Lease Documentation, Document Drafting, Applicant Tracking..., LTS, Yardi Voyager, Spectra, Rent Manager, Microsoft Word, Microsoft Excel, Mac, Contract Negotiation, Demolition, Renovation, Constructive Feedback, Workflow, Preventive Maintenance
Education
Hinds Community College 2006 — 2008
Associate of Arts (AA), Fine/Studio Arts, General, Sophmore
InterContinental Hotels Group 2004 - 2013
EXP Pharmaceutical Services Corp July 2005 - July 2007
Weathernews June 2003 - September 2004
Skills
Customer Service, Hospitality, Hospitality Management, Hotels, Event Planning
Education
Heald College 1998 — 2000
Associate of Science (AS), Computer Technology/Computer Systems Technology
University of Santo Tomas 1994 — 1998
Bachelor of Science (BS), Hotel, Motel, and Restaurant Management
IHG - InterContinental Hotels Group August 2014 - Present
InterContinental Hotels Group February 2012 - July 2014
Hyatt Regency Tampa December 2009 - January 2012
Hyatt Fairfax at Fair Lakes May 2008 - January 2010
Hyatt Regency Crystal City October 2006 - May 2008
Marriott Evergreen Conference Center June 2002 - September 2006
Renaissance Concourse Hotel January 2000 - June 2002
Marriott International Corporate June 1999 - January 2000
Hamburg Marriott Hotel August 1997 - May 1999
The Peabody Orlando/Hyatt Regency Orlando June 1995 - November 1995
Skills
Hotels, Forecasting, Leadership, Hospitality Industry, Hospitality Management, Hotel Management, Revenue Analysis, Hospitality, Food & Beverage, Yield Management, Meeting Planning, Resorts, Pre-opening, Tourism, Front Office, Training, Sales Management, Customer Service, Customer Satisfaction, Management, Contract Negotiation, Sales, Trade Shows, Convention Services, Sales Process, Event Management, Coaching, Property Management..., Rooms Division, Banquets, Micros, Hotel Booking, Leisure, Catering, Sales Operations, Restaurants, Opera, Hiring, Incentives, Corporate Events, Opening Hotels, Revenue Forecasting, Time Management, Menu Development, Business Travel, MICROS, Marketing Strategy, Marketing, Budgets, Event Planning
Education
University of Georgia - Terry College of Business 2003 — 2005
MBA, Business Administration
Hotelschool The Hague 1993 — 1998
B.HA, Hospitality Administration
Twickel College 1991 — 1993
HAVO, High School
Boucher Automotive Group August 2014 - Present
Brookfield Suites Hotel & Convention Center September 2013 - March 2014
InterContinental Hotels Group June 2012 - September 2013
InterContinental Hotels Group August 2010 - June 2012
InterContinental Hotels Group April 2008 - August 2010
Hilton Worldwide August 2003 - April 2008
Skills
Hospitality, Hospitality Management, Hospitality Industry, Hotel Management, Opening Hotels, Sales, Travel Planning, Travel Arrangements, Paralegals, Food Service Sanitation, Hotels, Customer Service, Customer Satisfaction, Management, Resorts, Meeting Planning, Budgets, Banquets, Marketing
Education
Illinois Valley Community College 2003 — 2005
GE Aviation April 2015 - Present
GE Aviation April 2012 - April 2015
Corbus, LLC March 2010 - April 2012
Extended Stay Hotels September 2008 - June 2010
InterContinental Hotels Group January 2008 - August 2008
University of Massachusetts Minuteman Marching Band January 2004 - January 2008
Walt Disney World January 2006 - July 2007
Skills
Team Oriented, Personnel Leadership, Personnel Training, Microsoft Office, Excel, Outlook, Event Management, Supply Chain Operations, Expediting, Logistics, Hospitality Management, Operations Management, Direct Sales, Profit Analysis, Personality, Calm Under Pressure, Inventory Management, Word, PowerPoint, Customer Relations, Customer Service, Scheduling, Spreadsheets, Hotel Management, Microsoft Word, Microsoft Excel, Leadership, Management, Time Management, Teamwork, Forecasting, Team-oriented, Calm, Sales, Process Scheduler, Training
Education
Isenberg School of Management, UMass Amherst 2003 — 2008
BS, Hospitality and Tourism Management
University of Massachusetts, Amherst 2003 — 2008
BS, Hospitality and Tourism Management
Orange142 August 2012 - Present
Angie's List November 2011 - July 2012
Angie's List November 2010 - March 2012
The College Network June 2009 - November 2010
Staffing Resources Inc February 2008 - November 2008
InterContinental Hotels Group May 2005 - October 2005
Skills
Marketing, Marketing Communications, Digital Marketing, Digital Strategy, Display Advertising, SEM, PPC, Google Adwords..., SearchCenter, SEO, SEO copywriting, SEO Audits, Email Marketing, Mobile Marketing, Social Media Marketing, Web Analytics, Web Design, A/B testing, Usability Testing, Test&Target, Google Website Optimizer, HTML, CSS, jQuery, Photoshop, Graphic Design, Mobile Web Design, Keyword Research, User Experience, Landing Page..., A/B Testing
Education
Indiana University Kokomo 2002 — 2007
B.S. Double Major, Marketing and Distribution / Management
CFM Materials September 2015 - Present
Snecma February 2015 - July 2015
Yves Rocher February 2014 - August 2014
InterContinental Hotels Group August 2013 - January 2014
Grande distribution October 2011 - July 2013
O Encontro June 2012 - August 2012
Skills
Analyse financière, Gestion de projet, Finance d'entreprise, Management de projet, Management d'équipe, Stratégie commerciale, Pack Office, Esprit d'équipe, PowerPoint, Business Strategy, Project Management, Sage, Opera, Planet, Business Analytics, Comptabilité financière, Comptabilité, Financial Analysis, Corporate Finance, Team Management, Team Leadership, Microsoft Word
Education
INSEEC 1993 — 2015
Master 2 (M2), Corporate Finance & Financements structurés
Lycée Jean-Baptiste Corot 2009 — 2011
CPGE Ecoomique et commerciale, voie économique, Economie, BAC+2, mention bien
Lycée Jean-Pierre Timbaud 2006 — 2009
Baccalauréat ES, Economie et social
Chrysler January 2012 - Present
InterContinental Hotels Group 2008 - 2012
Sprint Nextel 2006 - 2008
Alltel Wireless 2003 - 2005
Education
Howard University 1987 — 1990
B.S., Mechanical Engineering
Manhattan Associates January 2015 - Present
Ipswitch, Inc. October 2011 - December 2014
HP 2011 - 2011
CodeMettle 2010 - 2011
InterContinental Hotels Group 2010 - 2010
Compliance 360 2008 - 2010
DataScan Technologies 2005 - 2008
Autotrader.com 2004 - 2005
The Home Depot 2000 - 2004
University of Northern Iowa 1998 - 2000
Skills
User Experience, User-centered Design, Interaction Design, User Interface Design, Usability, Business Analysis, Software Project..., Research, Training & Development, SDLC, Use Case Analysis, User Stories, Agile, Paper Prototyping, Heuristic Evaluation, Site Maps, Card Sorting, Task Analysis, iRise, Wire Framing, Experience Strategy, Agile Methodologies, Usability Testing, Strategy, CSS, HTML, Product Management, Web Applications, Visual Design, Contextual Inquiry, E-commerce, Information Architecture, Persona, Usability Engineering, Wireframes, Axure, User Scenarios, User Research, User Experience Design, Human Computer..., Mobile Design, User Interface, OmniGraffle, Information Design, Experience Design, Web Design, SaaS
Education
Indiana University Bloomington
ABD
The University of Georgia
M.Ed.
The University of Georgia
ABJ
Beck's Superior Hybrids May 2014 - Present
InterContinental Hotels Group June 2012 - February 2014
InterContinental Hotels Group June 2010 - September 2011
White Lodging Services October 2007 - June 2010
Skills
Hospitality, Customer Service, Hospitality Management, Revenue Analysis
Education
Indiana University Bloomington 2003 — 2007
Bachelor's degree, Hospitality Administration/Management
Hyatt Resorts & Spas in Hawaii of Hyatt Hotels & Resorts March 2012 - Present
Thompson Hotels January 2010 - March 2012
The Peninsula Chicago February 2006 - January 2010
InterContinental Hotels Group 2003 - 2006
Crowne Plaza Silversmith May 2002 - April 2003
Education
University of Missouri-Columbia 1998 — 2002
Bachelor of Arts, Communications & Psychology
Imperial College London 2001 — 2001
Study Abroad Program
Benet Academy 1994 — 1998
La Quinta Inn & Suites June 2013 - Present
Sonesta Hotels & Resorts July 2010 - December 2012
Sonesta Hotels & Resorts January 2008 - July 2010
Sultan Beach Resort April 2006 - December 2007
InterContinental Hotels Group June 2001 - September 2005
Sonesta Hotels February 1998 - June 2001
Moevenpick Hotels & Resorts January 1997 - February 1998
Skills
Pre-opening, Fidelio, Hospitality Management, Resorts, Rooms Division, Hotel Management, Guest Satisfaction, Front Office, Opera, Customer Satisfaction, P&L Analysis, Housekeeping, Laundry, Hospitality Industry, Hotels, Restaurants, Hiring, Hospitality, Opening Hotels, Catering, Yield Management, Pre-opening experience, Customer Service, Hotel Booking, Property Management..., Forecasting, Food & Beverage, Revenue Analysis, Banquets, Guest Service Management, Micros, Reservation, Rooms Division..., OnQ
Education
Helwan University Cairo 1992 — 1996
Bachelor of Hotel Management, Hotel Management, Very Good
Sutherland Asbill & Brennan LLP January 2006 - Present
Lauterpacht Centre for International Law September 2005 - November 2005
The Carter Center May 2003 - July 2003
InterContinental Hotels Group May 1997 - August 2002
InterContinental Hotels Group January 1996 - May 1997
InterContinental Hotels Group October 1994 - January 1996
InterContinental Hotels Group 1994 - 1994
InterContinental Hotels Group 1992 - 1994
InterContinental Hotels Group 1991 - 1992
InterContinental Hotels Group 1990 - 1991
Education
Indiana University School of Law—Bloomington 2002 — 2005
J.D.
Indiana University - Kelley School of Business 1988 — 1990
M.B.A, Marketing and International Business
Indiana University Bloomington 1985 — 1988
B.A., French and Economics, with distinction and with honors in French
Thomas S. Wootton High School 1981 — 1985
Lycee Francais (Rochambeau) de Washington 1973 — 1981
Chicago Chinese Cultural Institute September 2014 - Present
Michigan State University May 2013 - August 2014
Michigan State University February 2013 - December 2013
Michigan State University September 2012 - 2013
InterContinental Hotels Group February 2011 - August 2011
Skills
Microsoft Office, Customer Service, Teamwork, Photoshop, Social Media, Public Speaking, Event Planning, Time Management, Real Estate, SPSS, Hotels, Hospitality, Marketing Communications
Education
Michigan State University 2012 — 2014
Master of Science (MS), Hospitality Business Management
IMC Fachhochschule Krems 2008 — 2012
Bachelor's degree, Tourism and Leisure Management
Qingdao University 2008 — 2012
Bachelor's Degree, Tourism Management
Battery Wharf Hotel, Boston Waterfront June 2014 - Present
InterContinental Hotels Group May 2013 - August 2013
Proscenium Tours January 2013 - April 2013
National Society of Minorities in Hospitality September 2012 - December 2012
InterContinental Hotels Group May 2012 - August 2012
National Society of Minorities in Hospitality September 2011 - May 2012
The American Liver Foundation May 2011 - August 2011
Skills
Hospitality Management, Sales, Microsoft Office, Social Media, Public Relations, Tourism, Customer Service, Microsoft Excel, Event Planning, Restaurants, Microsoft CRM, Customer Relations, Convio, Leadership, Hotels
Education
CAPA International Education, London 2013 — 2013
University of Massachusetts at Amherst - Isenberg School of Management 2010 — 2014
Bachelor of Science, Hospitality and Tourism Management
Kimpton Hotels & Restaurants January 2012 - 2014
InterContinental Hotels Group 2007 - 2011
Fairmont Hotels and Resorts 2007 - 2007
"The Moving Kitchen" Catering & Events 2002 - 2006
Hyatt Regency Johor Bahru, Malaysia 2000 - 2002
Palace of the Golden Horses - MINES Resort 1999 - 2000
Skills
Hospitality, Banquets, Catering, Convention Services, Event Management, Food, Hospitality Industry, Hotels, Menu Development, Tourism
Education
Meeting Professionals International (MPI) 2012 — 2013
Certified Meeting Professional (CMP), Meeting and Event Planning
Washington State University 2006 — 2006
Professional Certificate, Conventions & Meetings Management
Heriot-Watt University 2002 — 2006
Bachelor of Science, Hotel Management
Singapore Hotels Association Technical College 1995 — 1997
Diploma, Food & Beverage Service
InterContinental Hotels Group September 2013 - Present
InterContinental Hotels Group January 2013 - August 2013
InterContinental Hotels Group October 2010 - July 2012
Hilton Sharks Bay Resort February 2008 - June 2008
Skills
Hospitality Management, Accounting, Managerial Finance, Accounts Payable
Education
Hotelschool The Hague 2006 — 2011
Bachelor, Business Administration in Hospitality Management
International University
Bachelor Business Administration; diploma, Hospitality Management; Hotel Management
Rijnlands Lyceum
Obtained International Baccalaureate diploma; diploma
Lyceum before Tashkent State Technical University
Diploma
McKinsey and Company 2010 - Present
BioBuilder Education Foundation 2010 - Present
Independent Consultant 2008 - 2010
InterContinental Hotels Group 2007 - 2008
Digitas 2005 - 2008
McKinsey & Company 1995 - 2002
Skills
Analytics, Strategy, Segmentation, Marketing Strategy, Digital Marketing, Business Strategy, Management Consulting, Digital Strategy, Competitive Analysis, Customer Insight, Strategic Consulting, Market Research, FMCG, Strategic Partnerships, CRM, Consulting
Education
Dartmouth College - The Tuck School of Business at Dartmouth 2003 — 2005
MBA
Harvard University
A.B., Special Concentrations
Phillips Exeter
Classic Diploma
Douglas Elliman Real Estate May 2014 - Present
Coldwell Banker Bellmarc 2011 - May 2014
New York Cruise Lines December 2010 - August 2011
Fitzpatrick Hotel Group February 2008 - November 2010
Hotel InterContinental Boston September 2006 - January 2008
InterContinental Hotels Group 1994 - 2008
Millennium UN Plaza Hotel May 2005 - August 2006
Crowne Plaza at the United Nations January 2003 - May 2005
Crowne Plaza Times Square Manhattan 2001 - 2003
Athenaeum Hotel and Apartments 1990 - 1991
Skills
Hotel Management, Hotels, Hospitality, Hospitality Management, Guest Satisfaction, Pre-opening, Hospitality Industry, Yield Management, Real Estate, Real Estate Transactions, Real Estate License, Team Leadership, Negotiation, Selling, Buyers, First Time Home Buyers, First Time Home Sellers, Rentals, Condos, Situational Leadership, Exceeding Customer..., Management, Front Office, Rooms Division, Revenue Analysis, Tourism, Customer Satisfaction, Resorts, Residential Homes, Property Management, Property Management..., Sales
Education
Henley Management College 1996 — 2000
Diploma, Business Administration and Management, General
Westminster College, London, UK 1989 — 1990
Hospitality Management
University of Exeter 1985 — 1988
BA, English Literature
Cheltenham Ladies College 1980 — 1985
Raymond Law Firm September 2015 - Present
Coastal Carolina University February 2013 - September 2015
Horry-Georgetown Technical College August 2008 - December 2012
IBM November 2007 - June 2008
University of Florida August 2001 - November 2006
ProActive Paths, Consulting 2001 - 2006
University of Florida August 2000 - August 2001
Indiana Regional Medical Center 1998 - 2000
Indiana University of Pennsylvania 1994 - 2000
InterContinental Hotels Group 1994 - 1998
Skills
Recruiting, Employee Relations, Career Development, Organizational..., Leadership Development, Training, Interviews, Leadership, Student Affairs, Human Resources, Higher Education, Career Counseling, Microsoft Office, Instructional Design, Strategic Planning, Coaching, Marketing
Education
Indiana University of Pennsylvania 1999 — 2000
Master of Arts, Industrial & Labor Relations (Human Resource Management), GPA 4.0
Indiana University of Pennsylvania 1994 — 1998
Bachelor of Science, Hotel, Restaurant & Institutional Management
InterContinental New York Times Square December 2014 - Present
InterContinental Hotels Group July 2011 - December 2014
Jumeirah Essex House December 2007 - May 2011
Omni Berkshire Place January 2000 - November 2007
Skills
Banquets, Hotel Management, Hospitality Management, Hospitality Industry, Pre-opening, Micros, Hotels, Hospitality, Revenue Analysis, Resorts, Rooms Division, Property Management..., Yield Management, Pre-opening experience, Banquet Operations, Food & Beverage, Wedding Planning, Restaurant Management, Opening Hotels, Front Office, Fine Dining, Convention Services
Education
Hofstra University 1988 — 1992
Bachelor of Arts (B.A.), Communication Arts
InterContinental Hotels Group (IHG) January 2015 - Present
InterContinental Hotels Group March 2012 - January 2015
InterContinental Hotels Group (IHG) 2007 - May 2012
IHG July 2002 - January 2007
Skills
Hospitality, Human Resources, Scouting, EEO, Hotel Management, Hotels, Crisis Management, Employee Relations, Hospitality Industry, Training Delivery, Hospitality Management, Conflict Resolution, Project Management, Union Relations, Change Management, Employee Training, Team Building, Training, Hiring, Management, Leadership, Personnel Management, Performance Management, Employee Engagement
Education
Indiana University—Purdue University Fort Wayne
Bachelor of Arts (BA), Liberal Arts and Sciences, General Studies and Humanities
Our Lady of the Lake University
MBA, Management
Summit Hotel and Conference Center September 2013 - February 2014
Visit Salt Lake, The Convention & Visitors Bureau April 2013 - September 2013
Marriott International May 2012 - November 2012
Snowbird Ski and Summer Resort September 2011 - March 2012
InterContinental Hotels Group 2004 - 2011
World Net Services, Inc January 2003 - June 2004
Embassy Suites January 2000 - December 2002
Shallow Shaft Restaurant November 1998 - January 2000
Alta Lodge August 1994 - January 2000
Skills
Microsoft Office, PowerPoint, Microsoft Word, Research, Microsoft Excel, Customer Service, Teamwork, Event Planning, Contract Negotiation, Hotels, Event Management, Hospitality Management, Social Media, Marketing, Photoshop, Catering, Nonprofits, HTML, Community Outreach, Fundraising, Sales, Time Management, Budgets, Revenue Analysis, Resorts, Front Office, Restaurants, Tourism, Yield Management, Hotel Management, Hospitality
Education
University of Utah
Bachelor of Science (BS), Parks, Recreation and Tourism
ITT Technical Institute-Murray 2000 — 2002
Associate of Science (AS), Information Technology, 4.0
Time Warner Cable Intelligent Home June 2015 - Present
Time Warner Cable November 2014 - June 2015
InterContinental Hotels Group January 2011 - November 2013
IHG April 2007 - December 2011
Marriott International January 1995 - September 2000
Hyatt International Hotels and Resorts July 1986 - August 1991
Skills
Fluent in Spanish, Fluent in Portuguese, Fluent in Italian, Leisure, Resorts, Sales, Tour Operators, Incentives, Incentive Travel, Airlines, Revenue Analysis, Hotels, Hospitality Industry, Tourism, Hospitality, Yield Management, Hotel Management, Hospitality Management, Hotel Booking, Italian, Travel Management, Meeting Planning, Business Travel, Opening Hotels, Online Travel, International Marketing, Trade Shows, Event Management, Portuguese, Leadership, Marketing Strategy, Food & Beverage, Front Office, Property Management..., Pre-opening, Opera, Rooms Division, Sales Management, Banquets, Leisure Travel, Relationship Management, Contract Management, Training & Development
Education
New York University In Spain 2015 — 2019
Junior Year Studies Abroad, Spanish Language/Phonetics/History/Literature and Art, B+
Iona College
Bachelor's Degree, Major: Modern Languages/Minor: Int'l Marketing, B+
InterContinental Hotels Group July 2011 - Present
Newcrest Management, LLC February 2009 - May 2011
Crowne Plaza Suites Arlington April 2004 - February 2009
DFW Marriott South July 2003 - April 2004
Holiday Inns Fort Worth North and South March 1989 - July 2003
Education
Indiana University of Pennsylvania 1973 — 1977
Bachelor of Science (BS), Consumer Services with a Minor in Business MGT
InterContinental Hotels Group May 2011 - Present
Independent Human Resources Consultant October 2010 - May 2011
Choices, Inc. March 2008 - October 2010
Ivy Tech Community College September 2005 - October 2007
Skills
New Hire Orientations, Onboarding, Employee Relations, HRIS, Benefits Administration, Employee Benefits, Employee Engagement, Employment Law, Human Resources, Talent Acquisition, Training, Deferred Compensation, Recruiting, Talent Management, Personnel Management, Leadership, Temporary Placement, Employee Handbooks
Education
Indiana University-Purdue University at Indianapolis 2003 — 2007
BGS, Human Resources/Organizational Development
Northwest State Community College 1988 — 1994
AAB, Business Management and Human Resources Management
Centers for Disease Control and Prevention August 2011 - Present
Chickasaw Nations Industries 2010 - September 2011
Federal Reserve Bank of Atlanta August 2009 - April 2010
IHG 2008 - March 2010
Intercontinental Hotels Group 2003 - 2006
Turner Broadcasting 1998 - 2001
InterContinental Hotels Group July 1995 - October 1998
Digital Communications Associates 1994 - 1995
Digital Equipment Corporation 1989 - 1993
Businessland October 1985 - June 1989
Skills
Computer Hardware, Cisco Routers, Security Policy, Firewalls, CISSP, Vulnerability Assessment, Intrusion Detection, Information Security, Information Security..., Network Security, PCI DSS, Security, Vulnerability Management, IDS, Incident Response, Security Architecture..., Computer Security, IPS, Security Audits, Penetration Testing, ISO 27001, Checkpoint, Application Security, Network Architecture, Security Awareness, Web Application Security, Network Engineering, Routers, Network Administration, Networking, Troubleshooting, Cisco Technologies, Risk Assessment, NIST, VPN, FISMA, Security+
Education
Indiana University Bloomington 1977 — 1983
BS
Apple February 2012 - Present
The Philadelphia Convention and Visitors Bureau September 2009 - February 2012
The Ritz-Carlton Hotel Company LLC 2008 - 2009
The Ritz-Carlton Hotel Company LLC 2006 - 2008
Crestline Hotels & Resorts 2005 - 2006
Delta-T Group 2004 - 2005
Winegardner & Hammons 2003 - 2004
InterContinental Hotels Group 1998 - 2003
Penn State University 1994 - 1998
Skills
Employee Relations, Labor Relations, Benefits Administration, Talent Management, Employment Law, Performance Management, Succession Planning, HRIS, Union, Employee Engagement, Talent Acquisition, Hospitality, Hotels, Payroll, Hiring, Compensation, Policy, HR Policies, Coaching, Leadership Development, Benefits, Onboarding, Strategic Planning, Orientation, Administration, Workers Compensation, Hospitality Management, Team Building, Budgeting, Interviewing, Payroll Processing, Compliance, Mergers, HR Consulting, Employee Benefits, Customer Service, Event Planning, HR Strategy, Staff Development, ADP, Recruiting, Deferred Compensation, Human Resources, Training, Applicant Tracking..., College Recruiting, Personnel Management, Budgets, Employee Training
Education
Indiana University of Pennsylvania 1990 — 1994
Bachelor of Science (BS), Hotel, Motel, and Restaurant Management
The Ritz-Carlton Hotel Company LLC November 2010 - Present
InterContinental Hotels Group October 2006 - November 2010
Kimpton Hotels May 2006 - October 2006
Destination Hotels and Resorts August 2003 - May 2006
Skills
Revenue Analysis, Hotel Management, Hospitality Industry, Hospitality Management, Hotels, Yield Management, Resorts, Pre-opening, Front Office, Hospitality, Rooms Division, Property Management..., Micros, Food & Beverage, Hotel Booking
Education
University of Massachusetts at Amherst - Isenberg School of Management 1999 — 2003
Bachelor of Science (BS), School of Management
IHG 2001 - Present
InterContinental Hotels Group January 2000 - Present
InterContinental Hotels Group 2000 - Present
TechTeam October 2001 - September 2002
Cyntergy January 1997 - September 2001
Bass Hotels - Union Square San Francisco CA May 1995 - January 1997
Holiday Inn Palm Springs Resort September 1993 - May 1995
Skills
Hotels, Revenue Analysis, Hospitality, Training, Hotel Management, Hospitality Management, Hospitality Industry, Property Management..., Negotiation, Customer Service, Software Documentation, Resorts, Revenue Forecasting, Customer Satisfaction, Employee Training, Food & Beverage, Leadership, Tourism, Quality Assurance, Account Management, Team Building, Human Resources, Management, Front Office, Sales, E-commerce, Strategic Planning, Employee Relations, Team Leadership, Coaching, Event Management, Sales Management, Operations Management, Opera, Hiring, Forecasting, Budgets
Education
The George Washington University 1992 — 1993
Musuem Studies
University of Maryland College Park 1990 — 1992
Textile History
Illinois State University 1985 — 1990
BA, Management/Marketing and Theater - Design
University High School 1980 — 1985
Mito Europe Ltd. December 2013 - Present
Taylor Art Advisors October 2012 - Present
IBS International Business School June 2012 - November 2013
InterContinental Hotels Group June 2013 - October 2013
Foundation of Subjective Values October 2011 - September 2012
Budapest Art Market May 2011 - October 2011
Volga-Press.Bt September 2009 - September 2011
Focus Model August 2009 - August 2010
Skills
Leadership, Interpersonal Skills, Initiative, Organisation, Organization, Creative Work, Social Skills, Social Media, Oral Communication, Management, Event Management, Public Relations, Sales, Video Editing, Photography, Contemporary Art, Art History, Translation, Public Speaking, Research, Marketing Strategy, Social Networking, International Relations, Time Management, Marketing Communications, Editing
Education
International Business School 2009 — 2013
BA, Arts Management;
Cреднея школа при Посольстве России в Венгрии/ Russian Embassy Secondary School in Hungary 1998 — 2009
Crowne Plaza Columbus North September 2012 - Present
Interstate Hotels & Resorts September 2012 - Present
InterContinental Hotels Group September 2012 - Present
Oxford Hotel Group March 2010 - July 2012
Courtyard by Marriott September 2008 - March 2010
Ardent Hotel Advisors August 2008 - March 2010
Marriott Renaissance April 2004 - June 2005
The Adams Mark Hotel, Columbus Ohio June 1997 - May 2004
Hyatt Hotels Corporation December 1995 - June 1997
Hyatt Regency Indianapolis 1992 - 1995
Skills
Hotels, Hotel Management, Hospitality Industry, Revenue Analysis, Hospitality Management, Customer Retention, Client Development, Client Relations Skills, Presentations, Promotions, Strategic Planning, PowerPoint, Sales Management, Lodging, Hospitality, Budgets, Property Management..., Front Office, Catering, Customer Satisfaction, Banquets, Hotel Booking, Rooms Division, Time Management, Resorts, Training, Food & Beverage, Tourism, Trade Shows, Meeting Planning, Yield Management, Opening Hotels, Corporate Events, Restaurants, Event Management
Education
Indiana University Bloomington
The University of Texas at Austin
Foods, Nutrition, and Wellness Studies, General
IHG - InterContinental Hotels Group July 2014 - Present
InterContinental Hotels Group September 2011 - July 2014
InterContinental Hotels Group February 2009 - September 2011
Hyatt Regency Atlanta May 2008 - October 2008
Atlanta Convention and Visitors Bureau June 2006 - August 2006
Skills
Internal Communications, Microsoft Office, Customer Relations, Internal Reporting, Excel, PowerPoint, Delphi, Meeting Broker, Written Skills, Sales Presentations, Creative Problem Solving, Organizational Behavior, Time Management, Microsoft Excel, Customer Service
Education
Indiana University Bloomington 2004 — 2008
Bachelor of Science in Recreation, Tourism Management
Teneo Hospitality Group December 2013 - Present
Krisam Group & Global Events Partners November 2002 - November 2013
InterContinental Hotels Group February 2000 - November 2002
InterContinental Hotels Group June 1984 - February 2000
Skills
Hospitality Industry, Hospitality, Hotels, Trade Shows, Meeting Planning, Resorts, Food & Beverage, Corporate Events, Event Planning, Event Management, Marketing Communications, Yield Management, Revenue Analysis, Location Intelligence, Hotel Management, Budgets, Customer Service, Contract Negotiation, Front Office, Hospitality Management
Education
Illinois State University 1979 — 1983
Bachelor's degree, Marketing & Business Administration
ManpowerGroup July 2013 - Present
Rudolfinerhaus Privatklinik GmbH March 2011 - December 2012
Radisson Blu Hotels & Resorts 2009 - 2011
Austria Trend Hotels & Resorts 2008 - 2009
Columbus Reisen Ihr Reisebüro 2006 - 2007
InterContinental Hotels Group 2005 - 2006
Austria Trend Hotels & Resorts 2000 - 2005
Skills
MS-Office (Word, Power..., Desktop-Publishing..., Sports, Fitness, Marketing Strategy, Digital Marketing, Account Management, Marketing Communications, Online Advertising, Marketing Management, Marketing, Online Marketing, Brand Management, B2B, Sales Management, Sales, Direct Marketing, Email Marketing, Market Planning, Competitive Analysis, Advertising, Key Account Management
Education
IMC Fachhochschule Krems 2012 — 2014
Master of Arts in Business (MA), Unternehmensführung für KMU
IMC Fachhochschule Krems 2009 — 2012
Bachelor of Arts in Business (BA), Gesundheitsmanagement
Wirtschaftsuniversität Wien / Vienna University of Economics and Business Administration 2006 — 2008
Diplom, Marketing, Werbung & Verkauf
Wirtschaftsuniversität Wien / Vienna University of Economics and Business Administration 2001 — 2002
Diplom, Tourismus und Freizeitwirtschaft
HEC Montréal November 2013 - Present
InterContinental Hotels Group May 2013 - October 2013
Hotel Place d'Armes August 2012 - April 2013
Service de la Protection Civile et des Situations Exceptionnelle, Moldavie April 2008 - November 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Windows, Research, Outlook, Photoshop, HTML, Strategic Planning, Budgets, Negotiation, Editing, Event Planning, Teamwork, English, Social Media, Customer Service, Marketing
Education
Université de Montréal - HEC Montréal
First Hospitality Group June 2008 - Present
Hampton Inn & Suites Bloomington/Normal, IL June 2008 - Present
Hundman Hotel Management June 2007 - June 2008
Best Western University Inn - Normal April 2004 - June 2007
Snyder Hotels, Bloomington, IL December 2003 - June 2007
Wyndham International April 2002 - April 2003
730 Bienville Partners LTD June 2001 - April 2002
InterContinental Hotels Group December 1990 - June 2001
Skills
Hospitality, Hotel Management, Pre-opening, Hospitality Management, Hotels, Revenue Analysis, OnQ, Rooms Division, Yield Management, Catering, Hospitality Industry, Forecasting, Customer Service
Education
Illinois State University 1989 — 1991
Economics
Illinois Central College 1987 — 1989
AAS, Business Administration
InterContinental Hotels Group September 2012 - Present
InterContinental Hotels Group January 2012 - September 2012
InterContinental Hotels Group September 2009 - February 2012
InterContinental Hotels Group January 2005 - September 2009
InterContinental Hotels Group (IHG®) May 2002 - January 2005
InterContinental Hotels Group (IHG®) June 2000 - May 2002
Candlewood Suites® Hotels April 1999 - June 2000
Des Moines Area Community College January 1996 - May 2000
Iowa State University /Iowa State Center October 1994 - April 1999
Holiday Inn - Gateway Center June 1992 - October 1994
Skills
Revenue Analysis, Hotels, Hospitality Industry, Yield Management, Hotel Management, Hospitality Management
Education
Iowa State University 1990 — 1994
B.S, Hotel & Restaurant Mgt.
Ministere de l emploi et de la solidarité sociale April 2012 - Present
InterContinental Hotels Group September 2010 - April 2012
Pinart international May 2010 - September 2010
pinart 1991 - 2003
Wilaya de Tizi-ouzou July 1998 - February 2001
Wilaya de Tizi-ouzou July 1994 - June 1998
Wilaya de Tizi-ouzou March 1988 - June 1994
Skills
Microsoft Office, French, PowerPoint, Change Management, Sales Management, Requirements Analysis, Microsoft SQL Server, Software Development, Process Engineering, Continuous Improvement, Manufacturing, AutoCAD, Lean Manufacturing, Revenue Analysis, Hotels, Leadership d'équipe, Service client, Français, Planification..., Gestion de projet, Microsoft Word, Microsoft Excel, Développement de..., Analyse des exigences, Ressources humaines
Education
Collège Ahuntsic 2007 — 2009
AEC, Gestion Financière informatisée
2002 — 2004
21 crédits complétés, informatique pour gestionnaires
1994 — 1998
D.E.U.A., Informatique de gestion
InterContinental Hotels Group April 2012 - Present
InterContinental near the Galleria January 2011 - March 2012
Jumeirah February 2009 - January 2011
Hotel InterContinental Houston, TX, USA August 2007 - January 2009
Hotel InterContinental Houston, TX, USA January 2005 - August 2008
InterContinental Hotels Group July 2004 - January 2005
Hotel InterContinental Montreal, Canada January 2002 - July 2004
Hotel Camino Real InterContinental Tegucigalpa, Honduras September 1999 - August 2000
Hotel Camino Real InterContinental San Pedro Sula, Honduras February 1999 - August 1999
Hotel Des Indes InterContinental, The Hague, The Netherlands November 1997 - December 1998
Skills
Revenue Management, Pre-opening, Front Office, Hotels, Yield Management, Fidelio, Hotel Management, Guest Satisfaction, Hospitality Management, Hospitality Industry, Opera, Resorts, Hospitality, Luxury, Rooms Division, Forecasting, Pricing, Budgeting, Leisure, Team Building, Strategic Planning, Inventory Management, Profit, Spanish, Excel, Revenue Analysis, Property Management..., Opening Hotels, Hotel Booking, Revenue Forecasting, Tourism, Lodging, Reservation, Delphi, Business Travel, Hiring, Pre-opening experience, Profit Maximization, Strategy, Up-selling, Hotel Administration, Rooms Division..., Holidex, Guest Service Management
Education
Hotelschool The Hague 1993 — 1997
Bachelor, Hotel Administration
Universiteit Utrecht 1989 — 1993
Bachelor of Hotel Administration, Marketing
InterContinental Hotels Group (IHG) January 2015 - Present
InterContinental Hotels Group November 2012 - January 2015
HEI Hotels & Resorts June 2011 - November 2012
The Country Club May 2010 - August 2010
InterContinental Hotel Boston May 2009 - August 2009
Education
New York University 2013 — 2016
Master's degree, Hospitality Industry Studies
Isenberg School of Management, UMass Amherst 2008 — 2011
Bachelors, Hospitality and Tourism Management
InterContinental Hotels Group March 2014 - Present
Swissotel Chicago 2010 - March 2014
Sheraton Suites Elk Grove 2008 - 2010
Marriott June 2008 - March 2009
Livemercial January 2008 - June 2008
Saber Corporation 2007 - 2008
Skills
Employee Relations, Recruiting, Payroll, Employee Training, Onboarding, Benefits Administration, HRIS, Talent Acquisition, Employee Engagement, Talent Management, FMLA, HR Policies, Deferred Compensation, Organizational..., Hiring, Technical Recruiting, Human Resources, Applicant Tracking..., Screening, New Hire Orientations, Employee Benefits, Personnel Management, Training, Labor Relations, Interviews, Employee Handbooks, Job Descriptions, Employment Law, Coaching, Policy, EEOC, Job Fairs, Workforce Planning
Education
Indiana State University 2008 — 2010
Masters, Human Resources Development
Oakland City University 2003 — 2006
Bachelors, Business- Human Resources Management
Herbalife Health Coach June 2013 - Present
InterContinental Hotels Group (IHG®) May 2015 - Present
InterContinental Hotels Group (IHG®) November 2013 - May 2015
InterContinental Hotels Group August 2012 - November 2013
DC Government August 2008 - August 2012
Skills
Sales, Hotel Booking, Fundraising, Event Planning, Management, Community Outreach, Program Development, Nonprofits, Customer Service, Project Management, Coaching, Budgets, Microsoft Excel, Salesforce.com, Microsoft Office, Account Management, Event Management, Hospitality, Team Building
Education
Howard University 2001 — 2005
Bachelors of Business Administration, Marketing
Chinese Community Center (A U.S. Government Organization) July 2015 - Present
The Borgen Project March 2015 - July 2015
Upbeat Music School January 2015 - May 2015
ISKCON Chicago January 2014 - April 2014
InterContinental Hotels Group November 2012 - February 2013
Hyatt Hotels Corporation September 2012 - November 2012
Walt Disney World February 2012 - August 2012
Skills
Microsoft Excel, Customer Service, Microsoft Office, PowerPoint, Windows, Management, Hospitality Management, Tourism, Typing, Tutoring, Analytics, Brand Management, Digital Strategy, E-Learning, Flash, Hospitality Industry, Internet, Interviews, Nonprofits, Public Relations, Public Administration, Human Resources, Teamwork
Education
Illinois Institute of Technology 2013 — 2015
Master's degree, Public Administration, GPA: 3.81/4.0
Shanghai Normal University 2009 — 2013
Bachelor's degree, Tourism and Travel Services Marketing Operations, GPA: 3.2/4.0
Montclair State University 2012 — 2012
Exchange Student, Parks, Recreation and Leisure Facilities Management, 4.0/4.0
InterContinental Hotels Group December 2013 - Present
Millward Brown May 2008 - December 2013
Moore & Symons April 2003 - April 2008
Skills
Customer Insight, Segmentation, Marketing Research, Quantitative Research, Data Analysis, Primary Research, Questionnaire Design, Brand Equity, Focus Groups, Qualitative Research, B2B, Marketing Communications, Project Planning, Project Management, Analytics, Project Coordination, Problem Solving, Advertising Research
Education
University of Tennessee-Knoxville - College of Business Administration 1998 — 2002
B.S., Major: Marketing, Minor: Communications
The Walt Disney Company May 2013 - Present
The Walt Disney Company October 2010 - May 2013
InterContinental Hotels Group December 2002 - August 2010
InterContinental Hotels Group December 2002 - 2009
LMiV February 2001 - August 2002
EFS October 1999 - February 2001
EFS SERVICES October 1999 - February 2001
ATA Airlines February 1996 - October 1999
AMERICAN TRANS AIR February 1996 - October 1999
Skills
Java, Software Development, Agile Methodologies, Project Management, Architecture, Content Management, Programming, Strategy, Automation, Messaging, Marketing, Web Site Production, Human Resources, Advertising, Process Engineering, Artificial Intelligence, Directing, Commerce, E-commerce, Agile Project Management, Scrum, SDLC, Java Enterprise Edition, Vendor Management, Web Applications, Management, Web Services, Spring, Enterprise Architecture, Mobile Applications, IT Strategy, Mobile Devices, Architectures, Cross-functional Team..., Leadership, Web Development, Integration, Start-ups
Education
Indiana University Bloomington 1991 — 1995
BA
INDIANA UNIVERSITY 1990 — 1995
Bachelor of Arts
City-Image August 2014 - November 2014
Renaissance Hotels January 2014 - July 2014
Marriott Executive Apartments July 2013 - December 2013
InterContinental Hotels Group August 2011 - January 2012
Mise en Place October 2009 - February 2010
European Court of Justice July 2008 - August 2008
Skills
Microsoft Excel, PowerPoint, Microsoft Office, Microsoft Word, Photoshop, Research, Customer Service, Social Media, English, Hospitality Management, Social Media Marketing, Hospitality, Event Management, Teamwork, Leadership, Hotels, Hospitality Industry, Hotel Management, Front Office, InDesign, Startup Development
Education
Hotelschool The Hague 2009 — 2015
Bachelor’s Degree, Hospitality Administration/Management
European School of Luxembourg 2002 — 2009
Baccalauréat Européen
DoubleTree by Hilton March 2015 - Present
Dillards September 2014 - March 2015
Bath & Body Works February 2013 - May 2014
Starwood Hotels & Resorts Worldwide, Inc. November 2012 - February 2013
InterContinental Hotels Group July 2012 - October 2012
Crowne Plaza Hotel November 2011 - May 2012
TGI Fridays April 2011 - November 2011
Hilton Hotel April 2010 - November 2010
TownePlace Suites February 2008 - April 2009
Skills
Guest Satisfaction, Cost Management, Revenue Management, Front Office, Hospitality Management, Rooms Division, Hospitality, Food & Beverage, Hotels, Hospitality Industry, Yield Management, Hotel Management, Micros, Banquets, Catering, Restaurant Management, Restaurants, Revenue Analysis, Customer Satisfaction, Team Building, Management, Training, Customer Service, Resorts, Sales, MICROS
Education
Hiram College 2004 — 2008
BA, Communication
Hampton Inn & Suites Edmonton International Airport 2010 - Present
Staybridge Suites Calgary Airport, 2008 - 2009
Holiday Inn Convention Centre 2007 - 2008
Starwood hotels & Resorts February 2004 - March 2007
InterContinental Hotels Group July 1991 - December 2003
Europe Cairo Hotel **** January 1989 - July 1991
Siag Penta Hotel ***** September 1985 - January 1989
Education
American Hotel & Motel Association Institute, Michigan 1991 — 1993
Diploma, Hospitality
Helwan University Cairo 1989 — 1991
Diploma, Hotel Management
Cairo University 1980 — 1984
Bachelor of Commerce, Accountancy Section
American Hotel & Motel Association Institute
CHA, Certified Hotel Administrator
AFROC Falcons Landing August 2014 - Present
BF Saul Company December 2012 - July 2014
Sheraton National Hotel September 2008 - September 2011
InterContinental Hotels Group June 2006 - 2008
Sheraton Old San Juan Hotel & Casino 2003 - 2005
Skills
Human Resources, Employee Relations, HRIS, Personnel Management, HR Policies, ADP Payforce, New Hire Orientations, Benefits Administration, FMLA, Performance Appraisal, Onboarding, Grievances, Performance Management, Recruitments, Applicant Tracking..., ADP Payroll, Interviews, Job Descriptions, Deferred Compensation, Employee Handbooks, Management, Employee Benefits
Education
Inter-American University of Puerto Rico-Metropolitan Campus 2002 — 2008
MBA, Human Resources
InterContinental Hotels Group January 2012 - Present
Portman Holdings May 2011 - October 2011
MannMade Enterprises September 2008 - May 2011
Legacy Property Group September 2005 - August 2008
Place Properties July 2003 - September 2005
Hardin Capital, LLC June 1996 - April 2003
Lane Company March 1994 - May 1996
Skills
Real Estate Development, Development Management, Strategy, Due Diligence, Contract Negotiation, Entrepreneurship, Management, Mergers & Acquisitions, Business Development, Real Estate, Property Management, Budgets, Leadership, Asset Management, Strategic Planning, Negotiation, Investments, Real Estate Economics, Property, Investment Properties, Asset Managment, Hotels, Hospitality, Mixed-use, Construction Management, Financial Analysis, Location Intelligence
Education
Certified Commercial Investment Institute 1990 — 1992
CCIM, Commercial Investment Real Estate
Indiana University - Kelley School of Business 1986 — 1989
BS, Finance - Real Estate
Citi August 2012 - Present
GE Capital December 2006 - August 2012
InterContinental Hotels Group August 2005 - November 2006
SunTrust Banks Inc. April 2001 - May 2005
Wachovia May 1995 - August 2000
Citicorp June 1985 - April 1995
Skills
Strategy, Social Skills, Strategic Leadership, Credit Cards, Retail Marketing, Training, Business Analysis, Business Development, Banking, Business Process, Competitive Analysis, Credit, Cross-functional Team..., E-commerce, Management, Process Improvement, Program Management, Project Management, Quality Assurance, Strategic Planning, Requirements Analysis, Forecasting, Requirements Gathering, Software Documentation, Leadership, Vendor Management, Financial Services, Analytics, Executive Management, Risk Management, Direct Marketing, Business Process..., Portfolio Management, Relationship Management, PMO, SDLC, Change Management, Outsourcing, Product Management, Analysis, Business Intelligence, Project Portfolio..., IT Strategy, Integration, Software Project..., Team Management, Management Consulting, Payments, Business Requirements
Education
Hofstra University 1987 — 1991
BS, Organizational Psychology
U.S. Department of State July 2015 - Present
Peace Corps June 2013 - October 2014
InterContinental Hotels Group May 2011 - May 2013
Indiana University of Pennsylvania August 2007 - May 2012
Skills
Event Planning, PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Customer Service, Research, Time Management, Social Media, Public Speaking, Leadership, Event Management, Higher Education, Critical Thinking, Teamwork, Facebook, Data Analysis, Community Outreach, Cpr Certified, Fundraising
Education
Indiana University of Pennsylvania 2007 — 2012
Bachelor of Science (B.S.), Hospitality Administration/Management, Senior
Merchants Bank of Indiana October 2014 - Present
Amazon September 2013 - May 2014
Big Lots June 2013 - September 2013
InterContinental Hotels Group September 2012 - May 2013
Hollister Co. August 2010 - April 2012
Education
Indiana University-Purdue University at Indianapolis
Bachelor’s Degree, Public Affairs, Management Major
Vincennes University 2009 — 2011
Associate's Degree, Business
Luxottica Retail July 2012 - Present
Ethan Allen Global, Inc. January 2015 - May 2015
Ethan Allen Global, Inc. August 2014 - January 2015
Savannah College of Art and Design September 2011 - May 2014
Patek Philippe December 2013 - December 2013
Louis Vuitton December 2013 - December 2013
Salvatore Ferragamo December 2013 - December 2013
InterContinental Hotels Group March 2010 - August 2011
Ralph Lauren 2010 - 2010
Compass Cove Oceanfront Resort May 2007 - January 2009
Skills
Sales, Customer Service, Illustrator, Photoshop, Trend Forecasting, PowerPoint, Merchandising, Marketing Strategy, Visual Merchandising, Social Networking, InDesign, Team-oriented, Russian, Microsoft Word, Adobe Creative Suite, Graphic Arts, Brand Development, Microsoft Excel, Research, Linguistics, Concept Development, Art Direction, Creative Direction, Brand Awareness, Fashion Design, User Experience, Customer Experience..., Marketing Analytics, Visual Communication, Non-Traditional Retail, Revenue Analysis, Retail Marketing, Strategic Communications, Publication Development, Print Publication Design, Website Development, Adobe Acrobat, Keynote, PowerPoint development, Presentation Development, Word Processing, Cultural Diplomacy, Sales Growth, Pop-Up Shops, Corporate Social..., OmniChannel, Luxury Goods, International Relations, Creative Problem Solving, Social Media Marketing
Education
Savannah College of Art and Design 2011 — 2014
Bachelor's Degree, Fashion Marketing; Management, Alumni
Horry-Georgetown Technical College 2008 — 2011
Associate in Arts, Liberal Arts and Sciences, General Studies and Humanities
Lomonosov Moscow State University (MSU) 2007 — 2008
Certificate, Russian Language and Culture, 5
PennWell July 2013 - Present
Cipriani Wall Street & 42nd Street August 2012 - July 2013
Frost & Sullivan November 2011 - July 2012
PennWell June 2010 - November 2011
Hyatt Regency July 2009 - June 2010
Downstream Casino & Resort November 2008 - June 2009
Marriott International December 2007 - November 2008
InterContinental Hotels Group January 2007 - December 2007
Hawaii Pacific University January 2004 - December 2006
Skills
Event Management, Marketing, Integrated Marketing, Business Development, New Business Development, Marketing Strategy, Selling, Trade Shows, Training, Negotiation, Hospitality, Sales, Logistics, Sponsorship, Customer Service, Team Building, Market Research, Strategic Planning, Recruiting, Hotels, Microsoft Excel
Education
Hawaii Pacific University 2005 — 2006
MA, Communication
Hawaii Pacific University 2004 — 2005
BSBA, Marketing
Northeastern Oklahoma A & M 2002 — 2003
Associate of Arts, General Education
InterContinental Hotels Group January 2013 - Present
Xerox Corporation November 2010 - December 2012
Wadhawan Holdings (WHPL) May 2008 - November 2009
Reliance April 2007 - June 2007
Dalal & Broacha Stock Broking July 2004 - December 2005
Skills
Strategy, Financial Modeling, Financial Analysis, Management, Business Strategy, Analysis, Business Analysis, Mergers & Acquisitions, Investments, New Business Development, Integration, Competitive Analysis, Business Development, Recruiting, Marketing, Consulting, Management Consulting
Education
CFA Institute, USA 2009 — 2011
Cleared Level III
Indian Institute of Management, Indore 2006 — 2008
MBA, Finance
Exclusive Resorts July 2011 - Present
Liz B Photography September 2010 - Present
lululemon athletica September 2009 - July 2011
InterContinental Hotels Group August 2008 - March 2009
three-sixty group, integrated marketing and communications January 2006 - June 2008
92.3 WTTS May 2005 - May 2008
92.3 WTTS May 2005 - December 2005
Skills
Account Management, Customer Service, Manage Client..., Team-oriented, Portrait Photography, Digital Photography, Hospitality, Blogging, Facebook, Integrated Marketing, Media Relations, Relationship Management, Social Media, Marketing, Advertising, Goal Oriented, Fundraising, Photography, Creativity
Education
Indiana University Bloomington 2001 — 2005
Bachelor of Arts, Telecommunications
InterContinental Hotels Group March 2011 - Present
Affinia Hospitality October 2008 - March 2011
Swissotel Chicago May 2007 - October 2008
hinton+grusich June 2006 - May 2007
Maritz Travel Company January 2003 - May 2006
Ritz Carlton St. Louis, MO June 2002 - January 2003
Skills
Sales, Hospitality, Hotel Management, Hospitality Management, Meeting Planning, Hotels, Revenue Analysis
Education
Indiana University Bloomington 1999 — 2002
Bachelor of Science (B.S.), Marketing
Indiana University - Kelley School of Business 1998 — 2002
Parkway Central Highschool
Marriott International July 2014 - Present
Marriott International August 2012 - June 2014
JRK Hotel Group February 2011 - August 2012
Society of Government Meeting Professionals July 2010 - July 2012
JRK Hotel Group February 2011 - October 2011
InterContinental Hotels Group June 2009 - February 2011
Dell September 2008 - March 2009
Skills
Sales, Hotels, Hospitality, Hospitality Management, Revenue Analysis, Sales Management, Event Management, Hospitality Industry, Resorts, New Business Development, Selling, Hotel Management, Catering, Front Office, Meeting Planning, Event Planning, Pre-opening, Trade Shows, Tourism, Food & Beverage, Yield Management, Convention Services, Customer Satisfaction, Banquets, Property Management..., Forecasting, Budgets
Education
Haslam College of Business at the University of Tennessee 2004 — 2008
Marketing and International Business
Beer Wag Brewery Hop June 2015 - Present
Winter Gratitude Gala December 2012 - Present
Marshall Management, Inc. August 2013 - Present
Prism Hotels 2012 - 2013
Ardent Hotel Advisors 2011 - 2012
InterContinental Hotels Group 2010 - 2011
Home-Towne Suites 2009 - 2010
Holiday Inn Central at Papermill January 2008 - April 2009
A&M Hospitality 2009 - 2009
Choice Hotels 2002 - 2008
Skills
Revenue Analysis, Revenue Management, Pre-opening, Yield Management, Budgets, Forecasting, Pricing Strategy, Inventory Management, Opening Hotels, Hotels, Revenue Forecasting, Hotel Management, Hospitality, Front Office, Hospitality Industry, Resorts, Hotel Booking, Rooms Division, Property Management..., Hospitality Management, Food & Beverage, Micros, Customer Service, OnQ, Lodging, Tourism, OnQ R&I, Training, Management, Leadership, Sales, Online Travel, Budgeting, Holidex, Price Optimization, Guest Service Management, Opera, Reservation, Hotel Administration, Business Travel, GDS, Distribution Strategies, P&L, Travel Management, Pricing, Event Management, Pre-opening experience, Customer Satisfaction, Catering, Meeting Planning
Education
Pellissippi State Community College 2009 — 2010
Ivy Tech Community College 2001 — 2002
Bloomington High School South 1996 — 2000
H.S. Core 40 Diploma
VoDaVi Technologies October 2015 - Present
The Ergonomic Group June 2013 - April 2015
InterContinental Hotels Group May 2013 - June 2013
Beth Israel Deaconess Medical Center February 2009 - September 2012
Tufts Medical Center August 2007 - March 2008
Skills
TCP/IP protocols, Microsoft Office, Network Technology, Meditech, Logician, Access, EnCase, FTK, Unix, Lunix, Outlook, Gmail, VMware Workstation, Technical Support, Windows, Network Security, Public Speaking
Education
ITT Technical Institute-Indianapolis 2013 — 2015
Bachelor of Applied Science (B.A.Sc.), Information Systems and Cyber Security
ITT Technical Institute-Indianapolis 2009 — 2012
Associate of Arts and Sciences (A.A.S.), Computer Forensics
MHS
InterContinental Hotels Group (IHG) April 2015 - Present
InterContinental Hotels Group April 2013 - Present
InterContinental Toronto Centre Hotel June 2008 - March 2013
Vintage Hotels November 2005 - May 2008
Deerhurst Resort 2001 - 2005
Sandalwood Hotel and Suites 1999 - 2001
Skills
Hotels, Event Management, Hospitality Industry, Contract Negotiation, Revenue Analysis, Resorts, Banquets, Team Building, Hospitality, Hospitality Management, Marketing Strategy, Tourism, Catering, Hotel Management, Meeting Planning, Event Planning, Food & Beverage, Trade Shows, Budgets, Yield Management, Convention Services, Marketing, Coaching, Social Media Marketing, Sales Management, Sales, Customer Service, Incentives, Menu Development, Business Travel, Hotel Booking, Pre-opening, Restaurants, Front Office, Corporate Events, Property Management...
Education
Humber College 1986 — 1988
Travel and Hospitality, Tourism, Travel, Hospitality, Food and Beverage
InterContinental Hotels Group April 2013 - Present
A.S. Design Consulting, LLC 2009 - Present
Monolith Interiors Group May 2012 - April 2013
IDC Hospitality & Construction February 2011 - May 2012
Restaurants Consulting Group, Inc. October 2008 - February 2011
Carver & Associates August 2007 - October 2008
Grapes Associates October 2006 - December 2006
Linda Parlin Designs, LLC October 2004 - August 2006
Skills
AutoCAD Architecture, Google SketchUp, Adobe InDesign, Microsoft Office, Microsoft Excel, Microsoft Word, Conceptual Design, Concept Development, Interior Design, Purchasing
Education
International Academy of Design 2004 — 2006
Bachelor of Fine Arts, Interior Design
Manatee Community College 2001 — 2003
Associates, Film & TV Production
Webber International University 1999 — 2000
Marketing & Business Management
Connections Housing April 2015 - Present
Tradeshow Multimedia, Inc.(TMI) December 2014 - March 2015
Experient October 2005 - June 2014
Tourism Toronto December 2003 - September 2005
The Traveller Inc. October 1999 - December 2003
InterContinental Hotels Group October 1996 - October 1999
The Traveller Inc July 1993 - October 1996
Marriott Hotels October 1988 - June 1993
Skills
Front Office, Strategic Planning, Recruiting, Meeting Planning, Trade Shows, Hotels, Hospitality, Event Management, Event Planning, Hospitality Industry, Incentives, Corporate Events, Account Management, Contract Negotiation, Tourism, Sales, Sales Management, Budgets, New Business Development, Marketing Strategy, CRM, Public Relations, Selling, Revenue Analysis, Training, Customer Service, Marketing Communications, Social Media, Team Building, Social Media Marketing, Catering, Leadership, Food & Beverage, Project Planning, Project Management, Convention Services, Customer Satisfaction, Sales Operations, Resorts, Registration, Hotel Management, Team Leadership, Negotiation, Program Management, Management, Email Marketing, Business Development, Marketing, Public Speaking, Hospitality Management
Education
Metropolitan State University 1984 — 1987
Psychology
Inver Hills Community College 1982 — 1984
AAS, Human Services
Pieter Bouterse Studio May 2009 - Present
InterContinental Hotels Group June 2008 - April 2009
McCormick & Schmick's Restaurant 2007 - 2008
Maggiano's Little Italy 2005 - 2007
Skills
Catering, Event Management, Hospitality, Nonprofits, Event Planning, Banquets, Sales, Corporate Events, Trade Shows, Live Events, Customer Service
Education
Hiram College
Lakeland Community College
EF Education First September 2014 - Present
Marriott Hotels March 2013 - May 2014
USpin November 2012 - March 2013
Hult International Business School August 2011 - November 2012
Siemens Healthcare April 2012 - June 2012
InterContinental Hotels Group August 2010 - August 2011
Southern Sun Hotels August 2009 - August 2010
Marriott Hotels July 2007 - December 2008
NEWS CAFE - FRANCHISING THE VIBE October 2006 - March 2007
Skills
MS Office Suite, Operating Systems, Operations Management, Revenue Management, Hospitality Management, Hospitality Industry, Rooms Division, Micros, Front Office, Restaurants, Hotel Management, Yield Management, Food & Beverage, Tourism, Pre-opening, Staff Training, Resorts, Guest Satisfaction, Guest Service, Forecasting, Fidelio, Opera, Budgeting, Teamwork, Team Building, Hiring, Supervisory Skills, Restaurant Management, Pricing, Customer Service, Menu Development, Purchasing, Market Planning, Business Planning, Customer Relations, Competitive Analysis, Pricing Strategy, Business Strategy, Negotiation, Revenue Analysis, Budgets, Start-ups, Hospitality, Customer Satisfaction, Hotels, Leadership, Strategy, Training
Education
Hult International Business School 2011 — 2012
MBA, Business
Cape Wine Academy(at University of Johannesburg)2003 2003 — 2006
Certificate, Wines of The World
University of Johannesburg 2003 — 2006
Management, Management
Pretoria Boys High School 1996 — 2000
DermaGem Makeup Artistry & Hairstyling January 2006 - Present
DermaGem Makeup Artistry January 2006 - Present
Figurella Spa March 2006 - June 2007
MCCS February 2003 - August 2005
O'side January 2005 - June 2005
InterContinental Hotels Group October 2000 - November 2001
Regis Salon& Spa August 2000 - September 2001
Le Rose September 1998 - March 2000
Skills
Makeup Artistry, Bridal Showers, Beauty Industry, Runway, Cosmetics, Fashion, Styling, Glamour, Spa, Editorial, Photography, Film, Special Effects, Television, Eyelash Extensions, Training, Therapeutic Massage, Boudoir, Retail, Merchandising
Education
Instituto de Banca y Comercio Inc 2013 — 2013
Cosmetology/Cosmetologist, General
Corporacion Estetica 2012 — 2012
Permanent Cosmetics/Makeup and Tattooing
Temptu Texas 2008 — 2008
Airbrush Trainer Certification
Ultimate Face Cosmetics 2008 — 2008
National Makeup Artist Certification
NovaLash 2007 — 2008
Eyelash Extensions
The Makeup Academy 2006 — 2007
Master Makeup Artist Certification / Diploma
Maric College 2004 — 2005
PhT, Pharmacy
Barstow College 2002 — 2004
Sports Medicine
Maison D'Esthetic 2000 — 2001
Skin Care & Massage Therapy
Universidad de Puerto Rico 1995 — 2001
Special Education
Abacus Plumbing and Air Conditioning July 2014 - Present
InterContinental Hotels Group December 2010 - June 2015
Gulf & Basco July 2012 - July 2014
BMC West June 2007 - December 2009
Skills
Accounts Receivable, Cash Receipts, Sales & Use Tax, Lien Waivers, General Ledger, Credit, Great Plains Software, Monthly Close, Trial Balance, A/R collections, G/L Reconciliations, Petty Cash, Invoice Processing, Journal Entries, A/R Collections
Education
Houston Community College 1994 — 1996
Associate of Arts (AA)
The Ritz-Carlton Hotel Company, L.L.C. September 2013 - September 2014
CIBC April 2012 - June 2013
La Bohème Café Pâtisserie May 2011 - April 2012
InterContinental Hotels Group May 2011 - August 2011
Mela Indian Cuisine April 2009 - August 2009
Skills
Hospitality Industry, Teamwork, Guest Service, Time Management, Restaurants, Food & Beverage, Hospitality Management, Food Service, Customer Service, Catering, Hospitality
Education
University of Guelph 2007 — 2011
Bachelor of Commerce (B.Com.), Hotel and Food Administration
Humber College
Postgraduate Certificate, Public Relations
Muller + Muller, Ltd. November 2013 - Present
Karma Yacht Sales, LLC January 2012 - September 2014
InterContinental Hotels Group April 2011 - June 2011
Milwaukee Yacht Club March 2010 - October 2010
Harken Yacht Equipment January 2008 - October 2009
Skills
Event Planning, Marketing Strategy, Social Media Marketing, Customer Service, Marketing, Event Management, Social Media, Sales Management, Sales, Negotiation, New Business Development, Public Speaking, Sponsorship, Time Management, Coaching, Microsoft Office, Strategic Planning, Leadership
Education
Marquette University 2004 — 2007
BA, Public Relations
Hobart and William Smith Colleges 2002 — 2003
English
The Latin School of Chicago 1990 — 2002
Champions Real Estate Group May 2014 - Present
John Daugherty Realtors March 2010 - April 2014
Realty Executives April 2008 - March 2010
InterContinental Hotels Group 2006 - 2009
Skills
Relocation, New Home Sales, First Time Home Buyers, Real Estate, Sellers, Luxury, New Homes, Marketing, Sales, Residential Homes, National Association of..., Buyers, Investment Properties
Education
Champions School of Real Estate 2008 — 2008
Real Estate License, Real Estate
University of Houston 2007 — 2007
Bachelor's degree, Hospitality Administration/Management
Houston Community College 2005 — 2007
Associate in Applied Science, Hospitality and Tourism
Juniper & Ivy February 2014 - Present
InterContinental Hotels Group August 2011 - December 2013
The Sports Corner Bar & Grill (Loukas Enterprises) March 2010 - August 2011
Daniels Trading November 2009 - August 2011
The Cubby Bear Lounge Chicago (Loukas Enterprises) November 2009 - March 2010
Wave Restaurant (The W on LakeShore) October 2008 - December 2009
Vines On Clark (Loukas Enterprises) April 2009 - November 2009
Down Under Endeavours July 2008 - July 2009
The Sports Corner Bar & Grill (Loukas Enterprises) May 2008 - October 2008
The Cubby Bear Lounge Chicago (Loukas Enterprises) May 2007 - May 2008
Skills
Leadership, Marketing, Customer Service, Event Planning, Public Relations, Facebook, Multi Tasking, Organization
Education
Illinois State University 2003 — 2007
Bachelor's Degree, Mass Communication (Focus on TV Productions)
InterContinental Hotels Group May 2005 - Present
Skills
Hotels, Event Management, Hospitality
Education
International Academy of Design and Technology-Chicago
Fashion Merchandising
Royal Sonesta Hotel Houston July 2012 - Present
Sonesta Hotels April 2007 - Present
InterContinental Hotels Group April 2007 - July 2012
Houston ISD September 1981 - June 2006
Houston ISD September 1981 - June 2006
Skills
Office Administration, Hospitality Industry, Hospitality Management, Administrative..., Microsoft Office, PowerPoint, Revenue Analysis, Office Management, Pre-opening, Front Office, Food & Beverage, Yield Management, Resorts, Banquets, Micros, Rooms Division, Catering, Restaurants, Tourism, Property Management..., Fine Dining, Hotels, Menu Development, Opera, Meeting Planning, MICROS
Education
Houston Community College 1987 — 1988
Charles H. Milby High School 1979 — 1981
National Council of Teachers of Mathematics - NCTM June 2013 - Present
NaylorCMG June 2012 - March 2013
NaylorCMG November 2007 - May 2012
InterContinental Hotels Group February 2006 - May 2007
InterContinental Hotels Group March 2003 - February 2006
Skills
Trade Shows, Event Management, Event Planning, Meeting Planning, Customer Service, Hotels, Hospitality, Marketing Strategy, Revenue, Front Office, Hospitality Management, Email Marketing, Marketing Communications, New Business Development, Corporate Events, Budgets, Contract Negotiation, Food & Beverage, Social Media Marketing, Public Relations, Tourism, Account Management, Hospitality Industry, Convention Services, Sales, Sponsorship, Marketing
Education
Hofstra University 1994 — 1998
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, Cum Laude
YMCA of Greater Miami July 2013 - June 2014
InterContinental Hotels Group October 2012 - March 2013
Charles Chrin Community Center of Palmer Township November 2010 - August 2012
Charles Chrin Community Center of Palmer Township March 2009 - August 2012
Charles Chrin Community Center of Palmer Township August 2008 - August 2012
Charles Chrin Community Center of Palmer Township August 2008 - August 2012
Charles Chrin Community Center of Palmer Township April 2010 - January 2012
Princeton Academy of the Sacred Heart June 2008 - August 2008
Princeton Academy of the Sacred Heart September 2007 - May 2008
Stuart Country Day School of the Sacred Heart September 2007 - November 2007
Skills
Microsoft Office, Cpr Certified, First Aid, Fitness Instruction, Computer Proficiency, Hands-on Problem Solver, Highly motivated..., Dedication to..., indep, Fitness, Sports, Athletics, Wellness, Recreation, Fitness Training, Strength Training, Personal Training
Education
Indiana University Bloomington 2002 — 2006
Bachelor's degree, Recreation, Tourism Management
NYC & Company February 2014 - Present
InterContinental Hotels Group February 2013 - February 2014
Kimpton Hotels July 2010 - February 2013
Kimpton Hotels and Restaurants November 2007 - July 2010
Handlery Hotel and Resort March 2006 - November 2007
Creative Hospitality Corporation June 2005 - February 2006
Skills
Hotels, Hospitality, Revenue Analysis, New Business Development, Sales, Management, Hospitality Industry, Customer Satisfaction, Trade Shows, Negotiation, International Sales, Success Driven, Market Research, CRM, Tourism, Hospitality Management, Team Building, Customer Service, Highly Dedicated, Reliability
Education
Isenberg School of Management, UMass Amherst 2001 — 2005
University of Massachusetts, Amherst
InterContinental Hotels Group December 2013 - Present
InterContinental Hotels Group June 2013 - December 2013
InterContinental Hotels Group April 2013 - June 2013
IHHR Hospitality Private Limited June 2011 - September 2011
Skills
Guest Service Management, Public Relations, Human Resources, Hospitality Management, Hospitality Finance, Sales Management, Marketing Management, Teamwork, Hospitality, Revenue Management, Front Office, Property Management..., Yield Management, Customer Satisfaction, Event Management, Business Planning, Sustainable Development, Revenue Analysis, Hotel Management
Education
Humber College 2012 — 2013
Post Graduation, Hospitality & Tourism Operations Management, Honours
Institute of Hotel Management,Gurdaspur-India 2008 — 2011
B.Sc., Hospitality & Hotel Administration
Resort World Bimini February 2015 - Present
CI Realty August 2003 - Present
InterContinental Hotels Group September 2003 - July 2005
Casino & Gaming Industry (CGI) 1987 - 2005
President Casino February 1994 - February 2003
El San Juan Hotel & Casino 1997 - 2003
Skills
Customer Service, Budgets, Advertising, Strategic Planning, Microsoft Excel, Marketing Strategy, Negotiation, Microsoft Office, Event Management, Online Advertising, Contract Negotiation, Microsoft Word, Online Marketing, Team Building, Real Estate, Marketing, Selling, Social Media Marketing, Social Media, New Business Development, Public Relations, Sales
Education
Inter-American University of Puerto Rico-Metropolitan Campus
Bachelor, Marketing
PDSI September 2001 - Present
InterContinental Hotels Group July 1998 - September 2001
The John Hardy Group January 1994 - July 1998
Hyatt Hotels April 1984 - January 1994
Skills
Leadership, Entrepreneurship, Project Management, Innovation, Goal Setting, Budgets, Project Planning, Team Building, Program Management, Real Estate Development, Construction, Renovation, Contract Negotiation, Strategic Planning, Due Diligence, Contract Management, Green Building, Cost Control, Customer Service, Engineering, Contractors, Pre-construction, Pre-opening, Procurement, Process Scheduler, Hospitality, Construction Management, Hotels, Management, Resorts, Hospitality Industry, Purchasing
Education
Massachusetts Institute of Technology 2004 — 2004
Risk Management
Harvard University 2003 — 2003
Project Management
University of South Alabama 1976 — 1980
Latitude 38 Group (Division of TRI Commercial) June 2013 - August 2013
InterContinental Hotels Group May 2012 - August 2012
Marietta College August 2011 - August 2011
KPMG June 2011 - July 2011
Tsingtao Brewery Co., Ltd May 2011 - June 2011
Marietta College August 2010 - August 2010
Xinhua Bookstore May 2009 - August 2009
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Teamwork, Social Media, Research, English, Public Speaking, Market Research, Photoshop, Real Estate Development, Chinese, International Business, Leadership, Facebook
Education
Hult International Business School 2012 — 2013
Master of International Business
Marietta College 2008 — 2012
Bachelor's degree, Marketing and Economics
InterContinental Hotels Group September 2013 - Present
InterContinental Hotels Group August 2011 - September 2013
InterContinental Hotels Group February 2008 - July 2011
Veritas Prep December 2007 - December 2009
EarthLink January 2007 - October 2007
GMAC September 2004 - January 2007
Imagitas, A Pitney Bowes Company October 2000 - November 2001
JASON Foundation for Education September 1997 - October 2000
Skills
Competitive Analysis, Marketing Strategy, Analytics, Product Management, Cross-functional Team..., Leadership, Market Analysis, Email Marketing, Strategy, New Business Development, SEO, Marketing Research, Product Development, Online Advertising, Budgets, Strategic Planning, E-commerce, Market Research, Team Building, Analysis, SEM, Web Analytics, Market Planning, Product Marketing, Management, Marketing, Sales, Customer Retention, Pricing, Strategic Partnerships, CRM, P&L Management
Education
Northwestern University - Kellogg School of Management 2002 — 2004
MBA, Marketing, Decision Sciences
Harvard University 1992 — 1996
BA, Psychology
Cherry Creek High School 1988 — 1992
Porsche Latin America, Inc. December 2006 - Present
InterContinental Miami February 1999 - June 2006
InterContinental Hotels Group October 2000 - January 2003
Presidente InterContinental Cozumel September 1998 - January 1999
Presidente InterContinental Los Cabos June 1996 - August 1998
Presidente InterContinental Puerto Vallarta June 1996 - January 1998
Tamanaco InterContinental April 1994 - May 1996
Skills
Event Planning, Organizational..., Instructional Design, Training, Change Management, Workshop Facilitation, Management, Team Building, Recruiting, Human Resources, Employee Relations, Staff Development, Succession Planning, Interviews, Employee Engagement, Talent Management, Employee Training, Leadership, Leadership Development, Onboarding, Performance Management, Training Delivery
Education
Harvard University 1993 — 1994
Certificate of Special Studies - Extension School
Suffolk University 1992 — 1993
MS
Universidad Católica Andrés Bello 1986 — 1991
Instituto Escuela 1981 — 1986
Macy's February 2014 - Present
Intercontinental Hotels Group December 2012 - February 2014
InterContinental Hotels Group December 2010 - December 2012
InterContinental Hotels Group June 2005 - December 2010
American Family Insurance June 2004 - June 2005
BearingPoint April 2004 - June 2004
Sprint December 2003 - April 2004
USAA September 2003 - December 2003
Wireless Communications, Verizon Premium Retailer September 2002 - September 2003
Varros Telecom August 2000 - August 2002
Skills
Agile Methodologies, SOA, SDLC, Spring, Hibernate, Enterprise Architecture, Web Services, Java Enterprise Edition, Scrum, Weblogic, Oracle, Business Analysis, Requirements Analysis, Business Intelligence, Software Development, XML, Agile Project Management
Education
Sun Certification 2003 — 2004
Sun Certified Java Programmer, Java, A
Sam Houston State University 1998 — 2000
Master of Science (M.S.), Compting & Information Science
Indira Gandhi National Open University 1996 — 1998
Diploma in Management, Business Administration and Management, General, First Class
The Maharaja Sayajirao University of Baroda 1991 — 1995
Bachelor of Engineering (B.E.), Mechanical Engineering
HYFN November 2013 - Present
Machinima March 2011 - November 2013
Major League Gaming October 2006 - March 2011
Gen Art August 2004 - September 2006
InterContinental Hotels Group September 2002 - September 2004
Skills
Branded Entertainment, Television, Digital Media, Sports, Film, Strategic Partnerships, Video Games, Social Media Marketing, Digital Video, Integrated Marketing, Sponsorship, Social Networking, Video, New Media, Marketing, Strategy, Digital Strategy, Content Strategy, Facebook, Film Production, Digital Marketing, YouTube, Media Planning, Mobile Marketing
Education
Indiana University Bloomington 1993 — 1996
InterContinental Hotels Group (IHG®) July 2015 - Present
InterContinental Hotels Group January 2012 - July 2015
Shepherd Center January 2010 - October 2010
First Hospitality Group September 2006 - September 2007
Skills
Hospitality, Budgets, Sales, Hospitality Industry, Strategic Planning, Hotels, Hospitality Management, Business Travel, Meeting Planning, Revenue Analysis, Tourism, Front Office, Hotel Management, Customer Service, Event Planning, Event Management
Education
Indiana University Bloomington 2002 — 2006
Bachelor of Science (B.S.), Tourism and Travel Services Management
Sodexo September 2010 - Present
InterContinental Hotels Group September 2006 - August 2010
Starwood Hotels & Resorts September 2004 - September 2006
Skills
Hotels, Hospitality Management, Hospitality Industry, Hospitality, Hotel Management, Front Office, Food & Beverage, Employee Relations, Resorts, Pre-opening, Revenue Analysis, Onboarding, Rooms Division, Restaurants, Micros
Education
Suffolk University 2008 — 2011
Master of Science, Organizational Learning and Development
University of Massachusetts at Amherst - Isenberg School of Management 2000 — 2004
Bachelor of Science, Hospitality and Tourism Management
InterContinental Hotels Group May 2010 - Present
InterContinental Hotels Group May 2008 - May 2010
PRICEWATERHOUSECOOPERS / ESPIñEIRA July 2003 - September 2003
Skills
Management, Competitive Analysis, Marketing, Market Research, Analysis, Business Process, Networking, Business Process..., Program Implementation, SQL, Financial Analysis, Event Management, Finance, Sales, Hospitality Management, Project Management, Team Leadership
Education
Harvard University
Masters, Management; Management and Operations
UNIVERSIDAD METROPOLITANA
Bachelor of Science, Systems Engineering and Computer Science
Scarpetta DOCG April 2012 - Present
The Cosmopolitan of Las Vegas October 2010 - April 2012
The Inn at Dos Brisas March 2010 - October 2010
The Wit Hotel March 2009 - February 2010
Hotel ZaZa January 2007 - May 2008
Four Seasons Hotels and Resorts August 2005 - November 2006
Omni Hotels October 2002 - January 2005
InterContinental Hotels Group 2002 - 2002
Rainbow Lodge January 2001 - December 2001
Westin Hotels & Resorts February 1992 - October 1994
Skills
Hospitality, Customer Service, Hotels, Hospitality Management, Pastry, Baking, Hospitality Industry, Opening Hotels, Food & Beverage, Microsoft Office, Event Management, Hotel Management, Event Planning, Microsoft Excel, Microsoft Word
Education
Houston Community College
credited certificate program, Baking and Pastry Arts/Baker/Pastry Chef
Columbia Sussex Corporation July 2010 - Present
Amsterdam Hospitality February 2010 - May 2010
Edison Properties January 2007 - December 2008
Morgans Hotel Group February 2002 - April 2006
InterContinental Hotels Group July 1990 - January 2002
Deloitte & Touche November 1987 - June 1990
Skills
Financial Analysis, Financial Reporting, Forecasting, Cash Management, Auditing, Managerial Finance, Accounting, Financial Modeling, Due Diligence, Budgets, CPA, Financial Accounting, Performance Management, GAAP, Corporate Finance
Education
Institute of Chartered Accountants in England and Wales 1983 — 1986
ACA, Accounting
University of Cambridge 1980 — 1983
BA, History, Economics
Magdalen College School, Oxford 1973 — 1980
Premier Electrical Staffing, LLC March 2012 - Present
Staffing Consultants May 2011 - March 2012
CTS International September 2010 - May 2011
InterContinental Hotels Group February 2009 - February 2010
City of New Bedford Mayor's Office September 2001 - December 2003
Skills
Strategic Communications, Full-cycle Recruiting, Public Speaking, Human Resources, Recruiting, Payroll, Event Planning, Microsoft Office, Customer Service, PowerPoint, Social Media, Strategic Planning, Employment Verifications, I-9 Compliance, Background Checks, Drug Testing, Employee Database..., Contract Negotiation, Outlook, Public Relations, College Recruiting, Data Entry, Leadership, SDLC, Marketing, Business Development, Technical Recruiting, Process Scheduler, Sales, Policy, Training, Social Networking, Employee Benefits, Fundraising, Temporary Placement, Strategy, Leadership Development, Budgets, Team Building, Resume Writing, Microsoft Excel, Project Management, Community Outreach, Operations Management, Applicant Tracking..., Employee Relations, Government, Organizational..., Interviews, Time Management
Education
Indiana University of Pennsylvania 2004 — 2008
BA Political Science/Pre law, US Foriegn Policy, Constitutional Law, Public Relations, Biodiversity
New Bedford High School 1998 — 2002
High School Diploma, 06/2002
InterContinental Hotels Group May 1992 - Present
Education
Indiana University of Pennsylvania 1978 — 1981
BS, Communications Media
InterContinental Hotels Group February 2011 - Present
IHG February 2008 - February 2011
Hampton Inn July 2006 - February 2008
Hampton Inn and Suites Valparaiso IN December 2004 - July 2006
Holiday Inn Express Gas City IN January 2005 - December 2005
Holiday Inn Express Lebanon IN April 2004 - December 2004
AmeriHost Inn (Arlington Hospitality) August 2000 - April 2004
Skills
Yield Management, Revenue Analysis, Hotel Management, Hospitality Industry, Front Office, Hotel Booking, Rooms Division, Property Management..., Hospitality Management, Hotels, Hospitality, Micros, Pre-opening, OnQ, Resorts, Tourism, Leisure, Revenue Forecasting, Guest Service Management, Lodging, Banquets, Opera, Opening Hotels, Food & Beverage, Convention Services, Online Travel
Education
Hocking College 1999 — 2001
Associates, Hotel/Restaurant Management
InterContinental Hotels Group January 2013 - Present
InterContinental Hotels Group August 2011 - January 2013
InterContinental Hotels Group February 2010 - August 2011
Marriott Atlanta Northwest July 2008 - February 2010
Marriott International June 1999 - May 2007
Marriott International June 1998 - June 1999
Marriott International February 1997 - June 1998
Marriott International September 1994 - February 1997
Marriott International June 1989 - September 1994
Skills
Management, Revenue Analysis, Sales, Account Management, Sales Management, Forecasting, Hospitality Management, Business Development, Hotels, New Business Development, Negotiation, Budgets, Training, Leadership, Customer Service, Hospitality
Education
Indiana University Bloomington 1977 — 1981
BA, Marketing
Le Centre Sheraton Montreal at Starwood Hotels & Resorts April 2015 - Present
InterContinental Hotels Group January 2014 - March 2015
InterContinental Toronto Centre March 2011 - December 2013
InterContinental Montreal March 2008 - March 2011
Omni Hotels March 2006 - March 2008
Omni Hotels May 2004 - March 2006
Omni Hotels May 2003 - May 2004
Omni Hotels May 2002 - May 2003
Skills
Hospitality Management, Hotels, Tourism, Event Management, Revenue Analysis, Sales, Contract Negotiation, Prospecting Skills, Market Share Analysis, Strategic Sales Plans, Key Account Management, Customer Service, Vendor Relationship..., Communication, Creative Strategy, Food & Beverage, Tourisme, Planification..., Hôtel, Vente, Voyage d'affaires, Restauration et boissons, Service client, Salon professionnel, Gestion d'évènement, Planification de..., Trade Shows, Management, Stratégie marketing, Marketing, Restauration, Analyse des revenus, Négociation de contrat
Education
Institut de tourisme et d'hôtellerie du Québec 1999 — 2002
Diplôme d'études collégiales, Gestion hôtelière
SNL Financial August 2014 - Present
SNL Financial October 2013 - August 2014
Silverchair November 2011 - October 2013
Silverchair November 2010 - November 2011
Genworth Financial July 2007 - November 2010
Genworth Financial April 2006 - July 2007
Genworth Financial June 2004 - April 2006
InterContinental Hotels Group August 2002 - August 2003
Amazement Square 2002 - 2003
Skills
Agile Coach, Process Improvement, Agile Methodologies, Scrum, Software Documentation, Data Analysis, Customer Service, Research, HTML, SDLC, SQL, XML, Microsoft Office, Databases, Business Analysis, Requirements Gathering, Project Management, Microsoft Excel, Stakeholder Management, Management
Education
Sweet Briar College 1999 — 2004
BA, German Studies, Mathematical Sciences
Heidelberg University 2001 — 2002
n/a, German as Foreign Language
Carillion Services September 2012 - Present
Pizza Pizza Ltd May 2010 - October 2012
Brampton Civic Hospital - William Osler Health System April 2012 - May 2012
Second Grill Restaurant May 2010 - October 2010
SMT Direct Marketing Inc December 2009 - May 2010
Harvey's June 2009 - May 2010
Jonview Canada 2009 - 2009
The Orchid Hotel July 2004 - January 2005
InterContinental Hotels Group April 2003 - July 2004
Skills
Microsoft Office, Excel, Word, Customer Service, PowerPoint, Point Click Care, POS,..., Healthcare, Microsoft Excel, Microsoft Word, Food Safety, Food Service, Teamwork, Time Management, Inventory Management, Sales, Hospitality
Education
Humber College 2011 — 2012
Advance Diploma, Food & Nutrition Administration
Humber College 2008 — 2009
Post Graduation, Hospitality & Tourism Operations Managemen
University of Mumbai 1999 — 2002
Bachelor's of Commerce, Accounting
Raymond Management Company October 2014 - Present
First Hospitality Group August 2013 - October 2014
InterContinental Hotels Group May 2010 - August 2013
Hilton Worldwide August 2008 - May 2010
Marriott International October 2006 - August 2008
PulteGroup May 1999 - June 2008
Starwood Hotels & Resorts Worldwide, Inc. 1997 - 1999
Education
North Central College 2005 — 2007
Masters Degree, Management
Iowa State University 1993 — 1997
Management
Northern Illinois University
Northern Illinois University
Northern Illinois University
Symantec September 2014 - Present
American Public University System February 2013 - September 2014
Dell June 2012 - September 2014
FDIC January 2012 - July 2012
SRA International October 2010 - December 2011
Ave Maria University February 2010 - October 2010
InterContinental Hotels Group February 2009 - September 2009
Philips February 2005 - January 2009
Skills
DLP, CISSP, Cyber Security, Network Security, Security, Firewalls, Information Security, Vulnerability Assessment, VPN, IPS, Cisco Technologies, Information Assurance, Application Security, Active Directory, Bluecoat, TCP/IP, Hardening, Antivirus, McAfee, Checkpoint
Education
University of Maryland Baltimore County 2006 — 2008
Masters degree, Informaion Systems, Information Technology
Herzing University-Atlanta 2000 — 2003
BS, Information Technology
YesVideo January 2014 - Present
Delta Air Lines June 2008 - Present
InterContinental Hotels Group October 2011 - December 2013
Sunrise Senior Living June 2008 - June 2010
Bronner Brothers, Inc. August 2006 - August 2008
The Home Depot April 2002 - August 2005
PricewaterhouseCoopers 2000 - 2002
Skills
Employee Relations, Onboarding, Succession Planning, HRIS, Employee Engagement, Performance Management, Recruiting, Leadership, Talent Acquisition, Employee Benefits, Budgets, Management, Personnel Management, Human Resources, Interviews, Internet Recruiting, Training, Technical Recruiting, Applicant Tracking..., Coaching, Sourcing, Staffing Services, Leadership Development, Temporary Staffing, Organizational..., Customer Service
Education
Howard University 1975 — 1980
BA, Marketing
Langham Hotel Chicago June 2013 - Present
InterContinental Hotels Group August 2008 - June 2013
Skills
Banquets, Pastry, Fine Dining, Hospitality Management, Catering, Food Preparation, Food, Cuisine, Culinary Skills, Food & Beverage, Hospitality Industry, Menu Development, Micros, Recipes, Sanitation, Food, Banquet Operations, Food Safety, Food Service, MICROS, Menu Costing, Management
Education
Illinois Institute of Art 2005 — 2008
BA, Culinary Management
Cox Communications February 2014 - Present
Garrett Communications LLC August 2012 - February 2014
Maher Publications March 2011 - August 2012
Fairfield and Suites Marriott June 2010 - March 2011
InterContinental Hotels Group September 2004 - June 2010
Skills
Direct Sales, Account Management, Advertising, Social Media Marketing, Telecommunications, Leadership, Management, Online Advertising, Project Management, Cold Calling Experience, Hotel Management, Forecasting, Marketing, Revenue Forecasting
Education
Illinois Valley Community College 1999 — 2002
General Business, Business Administration and Management, General
NorthWest Arkansas Community College
Connecticut Department of Energy and Environmental Protection May 2011 - Present
New York-New Jersey Trail Conference May 2014 - October 2014
Hampton February 2012 - February 2014
InterContinental Hotels Group November 2009 - May 2011
Skills
Water Quality, Data Entry, Microsoft Excel, Access, Microsoft Word, PowerPoint, CTD, Nisken Bottle Deployment, Plankton Tows, Water Filtration
Education
Pennsylvania State University-World Campus 2013 — 2013
Postbaccalaureate Certificate, GIS
Hawaii Pacific University 2005 — 2009
Bachelor's degree, Marine Biology
Richard Soo Hoo Insurance Agency February 2012 - Present
InterContinental Hotels Group May 2009 - May 2010
InterContinental Hotels Group August 2007 - May 2009
Skills
Property & Casualty..., Customer Service, Hotels, Micros, Hospitality, Food & Beverage
Education
Isenberg School of Management, UMass Amherst 2003 — 2007
BS, Hospitality Management
ADP October 2012 - Present
InterContinental Hotels Group April 2008 - June 2012
Marriott International April 2001 - October 2008
Marriott International April 1999 - October 2007
Skills
Executive..., Hotels, Event Planning, Customer Service, Budgets, Management, Hospitality, Hospitality Management, Hospitality Industry, Resorts, Tourism, Revenue Analysis, Hotel Management, Front Office, Sales, Leadership, Meeting Planning, Marketing, Microsoft Excel, Event Management, Account Management
Education
Indira Gandhi National Open University 1999 — 2002
Bachelors, Travel and Tourism
Carmel School
Degree, Commerce
Glen Cove Mansion Hotel & Conference Center April 2010 - Present
Hyatt Regency May 2009 - January 2010
InterContinental Hotels Group February 2008 - December 2008
Embassy Suites October 2006 - February 2008
Walt Disney World January 2004 - June 2006
Walt Disney World January 2001 - May 2001
Education
New York Institute of Technology 2002 — 2003
Bachelor of Professional Studies, Hospitality Management
Iona College 1997 — 1999
Accor February 2014 - January 2015
InterContinental Hotels Group September 2011 - January 2014
Trump International December 2012 - February 2013
HYATT REGENCY KOLKATA February 2007 - June 2011
The Park Hotels December 2004 - February 2007
HYATT REGENCY KOLKATA August 2003 - November 2004
The Leela Kempinski, Mumbai May 2001 - August 2003
Skills
Hospitality Management, Training, Food & Beverage, Front Office, Sales, Hospitality Industry, Consulting, Banquets, Restaurants, Management, Fine Dining, Employee Training, Budgets
Education
Indian Institute of Technology, Kharagpur 2004 — 2006
EXECUTIVE MBA- PGDBM, Business Administration, Management and Operations, 7.8
Institute of advanced Management 1998 — 2001
Diploma, Hospitality Administration/Management, 71
The Robert Gordon University 1998 — 2001
Bachelor's degree, Hospitality Administration/Management, 64
InterContinental Hotels Group 2011 - 2012
Skills
Hospitality, Sales, Customer Service, Professional Services
Education
ITT Technical Institute-Houston North
Associate of Arts and Sciences (A.A.S.), Business Administration, Management and Operations
Hach Hach Lange September 2014 - Present
Severn Trent Services March 2013 - August 2014
Kimball Electronic Laboratory, Inc December 2009 - March 2013
InterContinental Hotels Group August 2006 - September 2009
Skills
Microsoft Office, Customer Service, Public Speaking, Strategic Planning, Budgets, Energy Management, Electronics, Calibration, Operations Management, Sustainable Energy, Maintenance Management, Calibration Specialist, Manufacturing
Education
ITT Technical Institute-Miami 1998 — 1999
Bachelor's degree, Telecommunications Engineering
ITT Technical Institute-Miami 1996 — 1998
Associate's degree, Electrical and Electronics Engineering
Hilton Plaza Medical Center May 2012 - Present
InterContinental Hotels Group June 2006 - January 2012
InterContinental Hotels & Resorts June 2004 - June 2006
Crowne Plaza® Hotels & Resorts March 1991 - June 2004
Skills
Hotels, Hospitality Management, Event Management, Microsoft Office, Hospitality, Customer Service, Accounting, Team Building, Hospitality Industry
Education
Houston Community College 1976 — 1978
Associate's Degree, Business Administration and Management, General
Jack Yates High School 1967 — 1970
High School, General Studies
Jackie O's Pub and Brewery January 2006 - Present
InterContinental Hotels Group March 2003 - March 2005
Ramada Inn June 2001 - March 2003
Skills
Hotel Management, Resorts, Hospitality, Restaurant Management, Food & Beverage, Menu Development, Customer Service, Restaurants, Microsoft Excel, Hospitality Industry, Microsoft Office, PowerPoint, Forecasting, P&L, Event Planning, Hotels, Food, Banquets
Education
Ohio University 2007 — 2012
Bachelor of Business Administration (B.B.A.), Finance, General
Hocking College 2001 — 2003
Associate's degree, Culinary Arts/Chef Training