InterContinental Hotels Group
Industry: Company
DescriptionInterContinental Hotels Group plc, informally InterContinental Hotels or IHG, is a British multinational hospitality company headquartered in Denham, Buckinghamshire, England. IHG has about 800,000 guest rooms and 5,000 hotels across nearly 100 countries. Customer service: 020 3349 9179 Headquarters: Denham CEO: Keith Barr Subsidiaries: Holiday Inn, InterContinental, Holiday Inn Express,
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InterContinental Hotels Group Employees
Vista Hospitality January 2014 - Present
InterContinental Hotels Group December 2011 - March 2013
SeaCrest Resort & Conference Center March 2009 - March 2011
Doubletree Hotel June 2007 - January 2009
Doubletree Hotel May 2005 - June 2007
Radisson Plymouth Hotel & Plymouth Memorial Hall January 2000 - January 2005
Sheraton Inn Plymouth / Radisson Plymouth Hotel January 1995 - January 2000
Mansfield Holiday Inn January 1992 - January 1995
Holiday Inn- Mansfield January 1989 - January 1993
Edibles Restaurant January 1988 - January 1989
Skills
Hotels, Hospitality, Resorts, Banquets, Food & Beverage, Restaurants, Revenue Analysis, Training, Customer Satisfaction, Menu Development, Leadership, Budgets, Hotel Management, Management, Hospitality Management
Education
Johnson & Wales University
Bachelor of Science Degree, Hospitality Management
Hotel & Restaurant Management
Associate
Priceline.com January 2013 - Present
Club Fit July 2012 - January 2013
IHOP Restaurant May 2011 - April 2012
InterContinental Hotels Group January 2009 - May 2011
InterContinental Hotels Group November 2007 - January 2009
Skills
Inventory Management, Customer Service, Team Building, Customer Relations, Retail, Training Skills, Training, Hotels, Management, Food, Hospitality Management, Coaching, Accounting, Front Office, Food, Restaurants, Hospitality Industry, Recruiting, Hiring, Hospitality, Accounts Payable, Employee Training, Microsoft Excel, Outlook, Microsoft Word, Invoicing, Catering, Opera, Property Management..., Microsoft Office, Customer Satisfaction, Leadership, Revenue Analysis, Budgets, Food & Beverage, Event Planning
Education
Katherine Gibbs School 2005 — 2006
Bachelor's degree, Hotel and Restaurant Management
Katherine Gibbs School
Ocean Properties, Ltd. & Affiliates February 2014 - Present
Lenox Builders January 2011 - Present
Polk County School Board 2011 - Present
Park Management Group June 2008 - November 2008
InterContinental Hotels Group June 2004 - August 2008
Skills
Hospitality, Management, Guest Service Management, Training, Leadership, Account Management, Accounts Payable
Education
Keiser University-Ft Lauderdale 2013 — 2014
Bachelor's degree, Education and business
Holiday Inn Express July 2014 - Present
Midland Hotel Corp September 2013 - July 2014
InterContinental Hotels Group September 2011 - August 2013
Crowne Plaza Monroe-South Brunswick, NJ May 2005 - July 2011
Skills
Hotels, Pre-opening, Hotel Management, Hospitality, Hospitality Management, Revenue Analysis, Opera, Lodging, Rooms Division..., Revenue Forecasting, Concierge Services, Pre-opening experience, Guest Service Management, Opening Hotels, Front Office
Education
Johnson and Wales University
Hotel, Motel, and Restaurant Management
H.J. Heinz Company November 2014 - Present
InterContinental Hotels Group September 2013 - November 2014
Starwood Hotels & Resorts Worldwide, Inc. February 2010 - September 2013
Skills
Event Planning, Customer Service, Team Building, Sales, Account Management, Contract Negotiation, Sales Management, Strategic Planning, Microsoft Office, Leadership, Management, Marketing, Public Speaking, Time Management, Forecasting, Cold Calling, New Business Development, PowerPoint, Direct Sales, Marketing Strategy, Sales Process, Sales Operations, Microsoft Excel, B2B, Start-ups, Hospitality, Hospitality Management, Hospitality Industry, Catering, Food
Education
Kansas State University 1998 — 2002
Bachelor of Arts (B.A.), Sociology
Arby's Restaurant Group, Inc. November 2012 - Present
The Wendy's Company July 2009 - August 2012
InterContinental Hotels Group March 2001 - July 2009
Education
Johnson and Wales University 2001 — 2005
Bachelor's degree, Hotel, Motel, and Restaurant Management
SCRA March 2015 - Present
Target February 2015 - March 2015
Travelex June 2014 - October 2014
InterContinental Hotels Group September 2012 - May 2014
Best Western International March 2012 - August 2012
ONE Bal Harbour Resort & Spa June 2011 - August 2011
Skills
Hotels, Customer Service, Time Management, Teamwork, Hospitality Industry, Social Networking, Customer Satisfaction, Microsoft Office, Social Media, Etiquette, Problem Solving, Organizing, Professional..., Communication, Goals, Analysis, Candidate Screening, I-9 Compliance, Sociology, Psychology, Team Building, Team Spirit, Attention To Detail, Grammar, Spelling, Editing, Phone Etiquette, Customer Relations, Flexible Working, Travel, Public Relations, Employee Relations, Employee Recognition, Employee Handbooks, Corporate Culture, Hospitality, Website Development, Resorts
Education
Johnson and Wales University 2007 — 2012
Bachelor's Degree, Business Management, Human Resources, Sociology
Franklin Academy July 2013 - Present
SIATech Charter High School August 2011 - Present
Sasha and Friends September 2008 - May 2011
Castle Point Mortgage August 2005 - July 2008
Kean University September 2004 - August 2005
InterContinental Hotels Group June 2003 - March 2004
Skills
Microsoft Excel, Microsoft Word, Microsoft Publisher, PowerPoint, Illustrator, Windows, Photoshop, Organization, Citrix, Outlook, Leadership, Team Leadership, Educational Leadership, Elementary Education, Team Building, Mentoring, Teaching, Education, Teacher Mentoring, Customer Service, Project Management, Presentations, Written & Verbal..., Self-starter, Works well in a team, Multi Tasking, Fundraising
Education
Kean University 2004 — 2005
Bachelor of Science (B.S.), International Business
Union County College 2000 — 2003
Associate of Arts (A.A.), Business
Red Lion Hotels Corporation February 2014 - Present
Richfield Hospitality, Inc December 2009 - February 2014
Hodges Ward Elliott May 2009 - January 2010
NorthPoint Group December 2008 - 2009
InterContinental Hotels Group 1991 - 2008
Starwood Hotels & Resorts 2002 - 2006
Marketing Consultant (Strategic Planning and Business Development) 2001 - 2002
Skills
Hospitality, Hotels, Franchising, Marketing Management, Strategic Planning, Global Business..., Marketing Strategy, Strategy, Marketing, Management, Marketing Communications, Hospitality Management, Business Planning, E-commerce, Digital Marketing, CRM, Hospitality Industry, Mergers & Acquisitions, New Business Development, Hotel Management, Yield Management, Brand Development, Leadership, Team Building, Revenue Analysis, Restaurants, Budgets, Training, Positioning, Sales Management, Resorts, Integrated Marketing, Public Relations, Sales Operations, Brand Management, Market Planning, B2B, Sales, Social Media, P&L, Tourism
Education
Lancaster University 2000 — 2001
MBA, Business Strategy and Marketing
Johnson and Wales University 1984 — 1987
Bachelor of Science, Business Management and Hospitality
Waldorf Astoria New York June 2014 - Present
InterContinental Hotels Group June 2013 - August 2013
Hilton Hotels Worldwide November 2011 - March 2012
Embassy Suites March 2010 - June 2010
Skills
Hospitality Management, Leadership, Customer Satisfaction, Public Relations, Teamwork, Event Planning, Trabajo en equipo, Gestión y dirección..., Español, Entrepreneurship, Estrategia de..., Hotels, Mercadotecnia en medios..., Redes sociales, Event Management, Hospitality, Organización de eventos, Hostelería, Espíritu empresarial, Gestión de eventos
Education
Johnson and Wales University 2010 — 2014
Bachelor of Applied Science (BASc), International Hotel & Tourism Management/Hotel Management
ABB Enterprise Software May 2015 - Present
Macy's System & Technology April 2012 - May 2015
InterContinental Hotels Group January 2012 - April 2012
Sage May 2011 - October 2011
The Home Depot March 2011 - May 2011
NCR Corporation January 2009 - February 2011
Kimberly-Clark September 2005 - November 2009
Skills
MS Project, Project Management, SDLC, Software Project..., Business Process, Software Implementation, Agile Project Management, Management, PMP, Resource Management, Cross-functional Team..., Process Improvement, Oracle, Microsoft Office, Scrum, CRM, Quality Assurance, Infrastructure, Business Process..., PMO, Leadership, Business Intelligence, Central Desktop, Clarity, Microsoft SQL Server, Requirements Gathering, Citrix, JIRA, SharePoint, Training, Software Documentation, Agile Methodologies, Open Workbench, Business Analysis, Testing, Software Development, Requirements Analysis, Team Leadership, Systems Analysis, Data Analysis, ERP, User Acceptance Testing, Visio, Project Implementation, SQL Server, Project Execution, Infrastructure..., MS Office Suite, Quickbase
Education
Keller Graduate School of Management of DeVry University 2011 — 2012
Master of Public Administration (MPA), Health Services Administration
Keller Graduate School of Management 2009 — 2011
MBA, Master of Business Administration with a Project Management Concentration
DeVry University 2004 — 2008
Bachelors of Science, Business Administration, Project Management
Winegardner & Hammons May 2014 - Present
Destination Hotels & Resorts April 2013 - May 2014
Portfolio Hotels & Resorts April 2013 - May 2014
Marriott International April 2013 - November 2013
Wyndham Vacation Ownership October 2012 - April 2013
The Walt Disney Company February 2012 - August 2012
InterContinental Hotels Group February 2011 - February 2012
Skills
Front Office, Hotels, Hospitality Industry, Hospitality, Rooms Division, Hotel Booking, Property Management..., Resorts, Hospitality Management, OnQ, Revenue Analysis, Hotel Management, Micros, Food & Beverage, Opera, Guest Service Management, Selling Skills, MARSHA, Outlook, Sales Management, Exceed Sales Goals, Microsoft Excel, MS Excel Pivot Tables, Sales
Education
Kaplan University 2015 — 2017
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Kaplan University 2014 — 2015
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
William Rainy Harper College 2010 — 2012
Associate of Arts and Sciences (AAS), Business Administration, Management and Operations
Global Experience Specialists (GES) June 2015 - Present
Global Experience Specialists (GES) June 2014 - June 2015
InterContinental Hotels Group May 2013 - August 2013
James Madison University School of Hospitality April 2012 - April 2013
Modus Hotels July 2012 - August 2012
Skills
PowerPoint, Hospitality, Microsoft Word, Microsoft Office, Food Service, Teamwork, Facebook, Social Media, TIPS Certified, ServSafe, Leadership, Fundraising, Marketing, Catering, Hotels, Banquets, Event Management, Customer Service, Event Planning
Education
James Madison University 2010 — 2014
Bachelor of Science (B.S.), Hospitality Administration/Management
James Madison University
Bachelor of Science (B.S.)
Manpower January 2010 - Present
Fogelman Management Group June 2009 - November 2009
InterContinental Hotels Group February 2001 - June 2009
Skills
Employee Relations, Performance Management, Microsoft Office, Coaching, Talent Management, Organizational..., Microsoft Excel, Recruiting, Leadership Development, Customer Service, Job Coaching, Human Resources, Difficult People, Public Speaking, Staff Management, Benefits Administration, HRIS, Interviews
Education
Jefferson Community College 2003 — 2004
TPG Hospitality August 2015 - Present
Interstate Hotels & Resorts January 2015 - August 2015
Interstate Hotels & Resorts January 2011 - January 2015
InterContinental Hotels Group December 2009 - December 2010
JW Marriott January 2007 - October 2009
JW Marriott August 2006 - January 2007
Interstate Hotels & Resorts March 1985 - June 2006
Interstate Hotels & Resorts March 1985 - July 1991
Skills
Strategic Planning, Team Leadership, Talent Management, Financial Analysis, Hospitality Industry, Hotel Management, Hospitality Management, Hotels, Revenue Analysis, Hospitality, Acquisition Integration, Food & Beverage, Resorts, Yield Management, Pre-opening, Rooms Division, Leadership, Budgets, Banquets, Property Management..., Restaurants
Education
Johnson and Wales University 1987 — 1990
AS, Hospitality Management
Johnson and Wales University 1987 — 1990
BS, Hotel/Restaurant/Institutional Management
Hyperdrive Corporation May 2014 - Present
Valley Forge Hotel Management Co. LLC April 2000 - August 2003
InterContinental Hotels Group November 1996 - May 1998
Hospitality Consultant May 1995 - May 1996
Director Travel Services, M*Power December 1993 - May 1995
Skills
Onboarding, Benefits Administration, Deferred Compensation, Labor Relations, Training, Employee Training, Management, Performance Management, Team Building, Recruiting, Coaching, Customer Service, Leadership, Human Resources, Hiring, Strategic Planning
Education
Jacksonville State University 1986 — 1990
Special Education
Broward County Schools September 2013 - Present
Dekalb County School District June 2006 - August 2013
InterContinental Hotels Group June 2000 - June 2006
Skills
Microsoft Project, Project Management, Project Portfolio..., SDLC, MS Visio, PMO, Software Project..., Information Technology, Microsoft Office, Balanced Scorecard, Policy, Customer Service, Microsoft Word, PowerPoint, Microsoft Excel, Program Management, Process Improvement, Visio, MS Project
Education
Keller Graduate School of Management of DeVry University 1997 — 2005
Master of Project Management, Master of Business Administration
Mercer University 1987 — 1991
Bachelor of Business Administration (BBA), Accounting
Denton Country Club October 2014 - Present
ClubCorp October 2011 - October 2014
FOX Sports Grill 2005 - 2010
Wyndham Hotels and Resorts 2003 - 2005
Restaurant Expert Management/ Sambuca 2001 - 2003
Garden of the Gods Club 1999 - 2000
InterContinental Hotels Group 1997 - 1999
Skills
Restaurants, Menu Development, Food & Beverage, Hospitality Management, Hospitality, Catering, Restaurant Management, Banquets, Hospitality Industry, Hotels, Culinary Skills, Fine Dining, Pre-opening, Hotel Management, Operations Management, Process Scheduler, Labor Control, Menu Engineering, Menu Costing, Sanitation, New Restaurant Openings, Corporate Events, Event Management, Event Planning, Recipes, Food Safety, Food, Cuisine, Wine, Resorts, Micros, Food Service, Revenue Analysis, Pre-opening experience, Banquet Operations, Culinary Management, Meeting Planning, Front Office, Property Management..., Food Cost Management, ServSafe, Guest Service Management, Private Events, Labor Management, Food Cost Analysis, Alcoholic Beverages, Wedding Planning
Education
Johnson and Wales University 1993 — 1997
Bachelor of Science (BS), Hospitality Management
Johnson and Wales University 1993 — 1997
Tennis Team
Sterling Jewelers May 2012 - Present
Moorehead Communications dba TCC, Verizon Premium Wireless Retailer July 2011 - April 2012
InterContinental Hotels Group July 2010 - March 2011
Skills
Sales, Leadership, Technology
Education
John A Logan College 2010 — 2011
Journalism
Moraine Valley Community College 2008 — 2009
Journalism
Westfield Group/Westfield Insurance March 2013 - Present
Parking Solutions Inc. May 2012 - September 2012
InterContinental Hotels Group April 2009 - May 2012
Education
John Carroll University 2009 — 2013
Andritz January 2012 - April 2014
Merck September 2006 - July 2011
Studio Brunner August 2001 - July 2006
InterContinental Hotels Group March 2000 - March 2001
NCR Corporation 1999 - 2000
Skills
Microsoft Office, Project Management, Project Planning, Customer Service, Marketing, Teamwork, Event Planning, Marketing Communications, SharePoint Designer, Photoshop, InDesign, Photography, Office Management, Database Admin, Finnish Language, Kundendienst, Projektmanagement, Projektplanung
Education
Karl-Franzens-Universität Graz 1997 — 1999
Diploma, Media & Communications
Universität Wien / University of Vienna 1995 — 1997
Westin Hotels & Resorts September 2015 - Present
Asante Restaurant February 2015 - August 2015
St Regis: Starwood Hotels & Resorts Worldwide, Inc. November 2012 - March 2015
Sage Woodfire Grill March 2014 - July 2014
Le Meridien Hotels & Resorts October 2013 - April 2014
InterContinental Hotels Group October 2012 - December 2012
Chateau Elan June 2011 - October 2012
Panda Express April 2010 - October 2010
Norkus Foodtown July 2007 - December 2009
Marriott Hotel March 2009 - May 2009
Skills
Food, Cooking, Cashiering, Cash Register, Food Service, Restaurants, PowerPoint, Microsoft Word, Customer Service, Time Management, Food Safety, Food & Beverage, Hospitality, Microsoft Excel, Catering, Hospitality Management
Education
Johnson & Wales University 2009 — 2011
Bachelors of Applied Science, Food Service Management
Johnson & Wales 2007 — 2009
Associate; Culinary Arts, Applied Science
Tishman Speyer January 2006 - June 2015
W Hotels January 2004 - December 2005
House of Blues Hotel, A Loews Hotel January 1999 - December 2003
DoubleTree Guest Suites August 1996 - October 1999
Omni Hotels April 1994 - August 1996
Omni Hotels October 1991 - April 1994
InterContinental Hotels Group July 1989 - October 1991
Park Hyatt Hotel Chicago September 1987 - July 1989
Skills
Hospitality, Sales, Hotels, Hotel Management, Event Management, Hospitality Management, Revenue Analysis, Marketing, Pre-opening, Hospitality Industry, Yield Management, Rooms Division, Management, Contract Negotiation, Event Planning, Tourism, Retail, Budgets, Food & Beverage, Customer Satisfaction, Leadership, Forecasting, Restaurants, Property Management..., Negotiation, Resorts, Trade Shows, Banquets, Marketing Strategy, Travel Management, Corporate Events, Customer Service, Catering, Meeting Planning, P&L, Front Office, Luxury, Micros
Education
Johnson & Wales University 1983 — 1987
BS, Hospitality Management
Johnson & Wales University 1983 — 1987
BS Hospitality Management and Marketing, Hospitality Administration/Management
Bell Partners Inc June 2013 - Present
Clark Realty Capital July 2012 - June 2013
Equity Residential January 2011 - June 2012
Equity Residential June 2005 - January 2011
InterContinental Hotels Group June 2004 - June 2005
Skills
Acquisitions, Apartments, Due Diligence, Disposition, Real Estate, Renovation, Property Management, Reorganisation, Real Estate Development, Rentals, Asset Management, Property, Lease Administration, Leases, Contract Negotiation, Investment Properties, Budgets, Real Estate Economics, Asset Managment, Tenant, Real Estate Transactions, Employee Training, Property Management..., Building Maintenance, VHDA, Market Rate, Rebranding, certified occupancy..., Commercial Real Estate, Residential Homes, Management, Affordable Housing, Construction, Investments, Landlords, Selling, OneSite, Lease Negotiations, Sales, Dispositions
Education
Johnson & Wales University 2002 — 2004
B.S & A.S, Hotel Management & Large Scale Facility Development
George Mason University - School of Business 1998 — 2001
Associates, Business Management
Hersha Hospitality June 2013 - Present
The Chelsea Hotel January 2011 - June 2012
Loews Hotels April 2009 - July 2010
InterContinental Hotels Group May 2005 - April 2009
InterContinental Hotels Group March 2000 - October 2001
InterContinental Hotels Group March 1999 - March 2000
InterContinental Hotels Group June 1998 - March 1999
Skills
Banquets, Hospitality, Hospitality Industry, Hospitality Management, Hotels, Revenue Analysis, Yield Management, Front Office, Hotel Management, Property Management..., Rooms Division, Food, Hotel Booking, Lodging, Opera, Revenue Forecasting, Tourism, Reservation, Guest Service Management, Delphi, Budgets, Online Travel, Concierge Services, Inventory Management, Hotel Administration, Customer Service, GDS, Rooms Division...
Education
Johnson & Wales University 1994 — 1998
BS, Hospitality Management
Johnson and Wales University 1994 — 1996
Associate of Science (AS), Tourism and Travel Services Management
Westin Hotels & Resorts August 2015 - Present
Starwood Hotels & Resorts Worldwide, Inc. January 2014 - August 2015
Starwood Hotels & Resorts Worldwide, Inc. February 2013 - January 2014
InterContinental Hotels Group June 2011 - February 2013
InterContinental Hotels Group June 2010 - June 2011
Radisson September 2007 - November 2007
Skills
Department Budgeting, Public Speaking, Employee Relations, Opera, Microsoft Office, Strategic Planning, Serve Safe Certified, Certified Food Manager, Front Office, Housekeeping, Brand Management, HotSOS, Guest Recovery, Hospitality Management, Hotels, Hospitality Industry, Hotel Management, Micros, Property Management..., Pre-opening, Opening Hotels, OnQ, Yield Management, Pre-opening experience, Hospitality, Guest Service Management, Restaurants, Convention Services, Resorts, Catering, Hotel Booking, Concierge Services, Revenue Analysis, Lodging, Tourism, Food & Beverage, Rooms Division, Banquet Operations, Rooms Division..., Fine Dining, Banquets, Hotel Administration, Boutique Hotels, Restaurant Management, Meeting Planning, F&B Operations, Culinary Skills, Delphi, Revenue Forecasting, Menu Development
Education
Johnson and Wales University 2006 — 2010
Bachelor of Science (BS), Hospitality Administration/Management
Johnson and Wales University 2006 — 2008
Associate of Science (A.S.), Hotel/Motel Administration/Management
Johnson & Wales University
Master of Business Administration (MBA)
InterContinental Hotels Group September 2011 - Present
N/A February 2011 - September 2011
KDK Consult BVBA July 2009 - March 2011
Skills
Hospitality Industry, Marketing Communications, Hospitality Management, B2B sales, Sales, Direct Sales, Customer Service, Marketing Strategy, Public Relations, Online Advertising, Social Media, New Business Development, Sales Management, Operations Management, Team Building, Contract Negotiation, Budgets, Project Planning, Hospitality, Inventory Management, Sales Process, PowerPoint, Microsoft Excel, Microsoft Word, Event Management, Food, Trade Shows, Training, Social Networking, Restaurants, Process Scheduler, Forecasting, Event Planning, Business Strategy, Marketing, Management
Education
DePaul University 2005 — 2008
B.S., Biology
Joliet Junior College 2002 — 2005
A.S., Biology
Independent Contractor March 2001 - Present
InterContinental Hotels Group July 2011 - July 2013
Sunda New Asian- Restaurant December 2008 - May 2011
Chicago Blu August 2004 - April 2008
Skills
Hospitality, Food & Beverage, Restaurants, Menu Development, Bartending, Restaurant Management, Brand Development, Branding & Identity, Cocktails, Craft Beer, Wine & Spirits Industry, Customer Service, Team Leadership, Team Management, Consulting, Process Improvement, Cost Efficiency, Food Service Sanitation, Responsible Service of..., Alcoholic Beverages, Bar Management, Event Planning, Event Management, Organizational..., Organizational Design, Marketing, Food, Wine, Sales, Hospitality Management
Education
Lewis University 2008 — 2010
Bachalors of Science, Marketing & Business Administration
Joliet Junior College
Associate of Arts (A.A.), Nursing & Business
Zainey's Yogurt June 2011 - Present
InterContinental Hotels Group March 2011 - July 2011
Kendall College January 2010 - March 2011
Delaware North Companies Sports Service July 2010 - January 2011
The Hotel Roanoke & Conference Center September 2008 - May 2009
McGraw's Steakhouse and Fish Chop July 2007 - April 2008
Center Stage Catering January 2003 - June 2007
Skills
Culinary Skills, Menu Development, Catering, Restaurants, Hospitality Management, Cooking, Food, Fine Dining, Restaurant Management, Wine, Inventory Management, Time Management, Food & Beverage, Hospitality, Pastry, Hotel Management, Banquets, Micros, Food Preparation, Hotels, Hospitality Industry, Artists, Social Media, Social Media Marketing, Social Networking, Community Outreach, Sanitation, Food Service, Cuisine
Education
Kendall College 2009 — 2011
B.A. Les Roches School Swiss Hotel School, International Hotel Management
Purdue University 2007 — 2008
Hospitality Management
Culinary Institute of America 2005 — 2007
Associates in Occupational Studies, Baking and Pastry Arts
InterContinental Hotels & Resorts October 2008 - January 2009
Gramercy Park Hotel September 2007 - October 2008
Gramercy Park Hotel May 2006 - September 2007
InterContinental Hotels Group August 2005 - May 2006
The Home Depot October 2004 - July 2005
Hilton Times Square October 2000 - March 2003
Skills
Hotels, Management, Front Office, Hotel Management, Training, Pre-opening, Payroll, Human Resources, Yield Management, Opera, Customer Satisfaction, Guest Service Management, Banquets, Hospitality, Hospitality Management, Micros, Hospitality Industry, Property Management..., Revenue Analysis, Resorts, Rooms Division
Education
Katharine Gibbs 2004 — 2005
Associates, HOTEL AND RESTURANT MANAGEMENT
Katharine Gibbs School 2004 — 2005
Associate of Arts and Sciences (A.A.S.), Hotel and Restaurant Management
AppXoft, LLC October 2012 - Present
ArcheBooks Publishing October 2008 - Present
KM Ware of KM Core USA, Inc. August 2011 - September 2012
Data2Logistics July 2006 - August 2007
Kerzner International October 1999 - June 2000
InterContinental Hotels Group February 1999 - October 1999
Carnegie Group 1997 - 1997
HighwayMaster, Inc. October 1994 - February 1996
SeaLand Service October 1992 - October 1994
EDS, an HP company July 1988 - October 1992
Skills
Project Management, Financial Reporting, Organization, Budget, Accounting, Advanced Microsoft Excel, Budgets
Education
Jacksonville State University 1987 — 1991
BS, Economics
Jacksonville State University 1982 — 1986
BS, Finance
InterContinental Hotels Group April 2011 - Present
InterContinental Hotels Group 2006 - July 2011
IHG April 2003 - April 2006
IHG October 2000 - April 2003
Primedia 1996 - 2000
Skills
Hotels, Hospitality, Employee Engagement, Talent Management, Succession Planning, Employee Relations, Performance Management, Hospitality Industry, Leadership Development, Compensation Structure..., Certified Compensation..., Organizational..., Employee Benefits, Human Resources, Executive Pay, Strategy, Training, Labor Relations, Leadership, Payroll, Team Building, Strategic Planning, Process Improvement, Management
Education
John C Calhoun State Community College
Associate's degree, Business Adminisration
LaSalle University
Bachelor of Science (BS), Human Resources Management/Personnel Administration, General
Exponential September 2015 - Present
Clearstream.tv July 2014 - July 2015
Yahoo!7 September 2010 - January 2014
Yahoo!7 January 2010 - September 2010
Yahoo7 October 2007 - December 2009
Serviced Offices International 2004 - 2006
InterContinental Hotels Group June 2004 - November 2004
Skills
Online Advertising, Online Research, Sales Process, Web Analytics, Online Marketing, Digital Strategy, Advertising Sales, Mobile Advertising, SEM, Account Management, Mobile Marketing, Digital Marketing, CRM, Strategy, Integrated Marketing, Advertising, B2B, Media Planning, Marketing, Social Media, Digital Media
Education
James Cook University 2001 — 2004
Bachelor of Business, Marketing Management
Holmes Colleges, Sydney 2000 — 2001
Diploma, Marketing
Shelby Valley High School, KY, USA 1999 — 2000
Strayer University March 2014 - Present
Central Piedmont Community College August 2013 - Present
InterContinental Hotels Group May 2006 - August 2012
Skills
PowerPoint, Public Relations, Higher Education
Education
University of Dayton 2013 — 2013
Master's Degree, Rhetoric and Composition/Writing Studies, 3.8
Johnson C. Smith University - JCSU 2007 — 2010
BA, English/Minor Philosophy
North Mecklenburg High
Fiserv September 2015 - Present
Precyse May 2011 - June 2015
SunTrust Bank February 2011 - May 2011
Fiserv March 2010 - February 2011
InterContinental Hotels Group July 2006 - February 2010
Cingular Wireless January 2006 - June 2006
S1 Corporation February 2004 - December 2005
InterContinental Hotels Group January 2000 - September 2003
InterContinental Hotels Group (IHG®) October 1999 - January 2000
IBM Global Business Process Services July 1999 - October 1999
Skills
PMO, Integration, Software Project..., IT Service Management, Leadership, Infrastructure, Software Implementation, MS Project, Requirements Analysis, Budgets, Project Management, Vendor Management, SDLC, IT Project & Program..., Project Management..., Large-Scale Project..., Global Software..., Data Center..., Strategic Planning and..., Client and Vendor..., Continuous Process..., Technical Support, Organizational..., MS Word, MS Excel, MS PowerPoint, Microsoft Visio, Microsoft Project, SharePoint, WebEx, GoToMeeting, Product Specific..., Visio, Process Improvement, Business Analysis
Education
Jacksonville State University 1980 — 1984
Bachelor of Science (BS), Computer Science
Whole Foods Market August 2014 - Present
Starbucks September 2013 - August 2014
InterContinental Hotels Group January 2013 - September 2013
Target October 2004 - December 2012
Skills
Photography, Inventory Management, Customer Service, Time Management, Retail, Cashiering, PowerPoint, Microsoft Excel, Microsoft Word, Merchandising, Teamwork, Loss Prevention, Leadership, Inventory Control, Retail Sales, Customer Satisfaction
Education
The University of Kansas 2014 — 2016
Bachelor of Arts (B.A.), Behavioral Sciences
Johnson County Community College 2012 — 2013
Geology/Earth Science, General
Musical Company Austria Marketing InternMusical Company AustriaSeptember 2013 - February 2014
InterContinental Hotels Group August 2013 - August 2013
Gourmet Connection GmbH November 2012 - January 2013
International Graduate Centre for the Study of Culture May 2010 - July 2012
Rocco Forte Hotels December 2007 - December 2007
Sheraton November 2007 - November 2007
NH Hoteles October 2007 - October 2007
Rockfun24 May 2005 - June 2007
Skills
German, Portuguese, Brazilian Portuguese, Italian, French, Cultural Studies, Creative Industries, Academic English, English for Specific..., Academic Writing, Applied Linguistics, Cognitive Linguistics, English Literature, Translation, Wordsmithing, Creative Writing, Fiction, CMS, WPS, Editorial, Research, Business Communications, Marketing, Accounting, Global Human Resources..., IT Systems, Organizational..., Public Relations, Press Releases, Media Monitoring, Digital Media, Key Account Management, Gourmet, Hospitality, Food & Beverage, FMCG, Graphic Design, Event Planning, Event Management, Working Abroad, Study Abroad Programs, MS-Office, Surveying, Radio Broadcasting
Education
Universität Salzburg 2013 — 2015
Master of Arts (MA), English Studies and the Creative Industries
Justus-Liebig-Universität Giessen 2008 — 2012
Bachelor of Arts (BA), Modern Languages, Cultures and Business Studies, 2.3
Universidade de Lisboa 2010 — 2011
Bachelor's degree, Portugiesische Sprache und Literatur
Gemeinnützige MEDIENHAUS GmbH 2005 — 2007
Radio Starter
Gymnasium Philippinum Weilburg 1998 — 2007
Abitur, LK Deutsch und Englisch, 2.3
Deutsche Schule Rom 1996 — 1998
Cisco Systems November 2012 - Present
InterContinental Hotels Group June 2010 - September 2012
Walgreens February 2009 - May 2010
Skills
Hyperion Enterprise, Hyperion Planning, Essbase, Microsoft Office, Windows Server, Unix, Linux, Hyperion Financial..., Hyperion Reports, Hyperion Performance..., MDX, MaxL, Business Rule, Essbase Excel Addin, Smart View, SQL, Essbase Integration..., Hyperion Shared Services, Cognos
Education
Jawaharlal Nehru Technological University
B.TECH
Keys high school
InterContinental Hotel June 2010 - Present
InterContinental Hotels Group June 2005 - November 2010
American Cancer Society March 2003 - June 2005
Skills
Hotels, Hospitality, Sales, Event Management, Event Planning, Catering, Hotel Management, Property Management..., Hospitality Industry, Hospitality Management, Resorts, Food & Beverage, Corporate Events, Banquets, Opera, Pre-opening, Front Office, Yield Management, Convention Services, Rooms Division, Revenue Analysis, Management
Education
Jacksonville University 1998 — 2001
Bachelor of Arts, Communications
Portfolio Hotels & Resorts July 2014 - Present
DI Construction, LLC November 2013 - July 2014
Dimension Development Company May 2005 - October 2013
Crown American Hotels September 2003 - September 2004
Titus Hospitality, LLC. October 2001 - September 2003
InterContinental Hotels Group June 1998 - September 2001
Drury Hotels 1996 - 1998
Skills
Hospitality Industry, Revenue Analysis, Hospitality, Hotel Management, Hospitality Management, Food & Beverage, Yield Management, Resorts, Team Building, Income Statement, Tourism, Pre-opening, Forecasting, Budgets, Leadership, Training, Customer Satisfaction, Management, Opening Hotels, Employee Relations, Strategic Planning, Revenue Forecasting, Cost Control, Lodging, Operations Management, Guest Service Management, Contract Negotiation, Employee Training, Negotiation, Marketing Strategy, P&L, Hotels
Education
Johnson and Wales University 1990 — 1993
Hotel & Restaurant Management
InterContinental Hotels Group January 2009 - Present
Cox Communications October 2007 - January 2009
Autotrader October 2006 - October 2007
ACS 2007 - 2007
Sun Trust Bank July 2005 - October 2006
American Cancer Society January 2003 - July 2005
Inland Container 2000 - 2001
Skills
Oracle RAC, SQL Tuning, Performance Tuning, Data Warehousing, RMAN, Oracle, Database Design, Database Administration, Data Modeling, PL/SQL, Disaster Recovery, Databases, Unix, ETL, SQL, Toad, Shell Scripting, Replication, Solaris, Oracle Enterprise..., Business Intelligence, AIX, Data Migration, Erwin, Unix Shell Scripting, Enterprise Architecture, High Availability, Informatica, Data Guard, Microsoft SQL Server, Database Admin, Linux, SDLC, Oracle Discoverer, Red Hat Linux, SQL*Plus, Oracle Applications, SOA, Weblogic, Relational Databases, System Administration, Integration, HP-UX, Data Warehouse..., Agile Methodologies, Business Objects, Ksh
Education
Keller Graduate School of Management of DeVry University 2011 — 2013
Master of Business Administration (MBA)
Western Michigan University 1995 — 1996
Masters, Computer Science
InterContinental Hotels Group May 2007 - Present
Sodexo March 2000 - February 2007
eatzi's 1997 - 1999
Renaissance hotel 1996 - 1998
Harvey Hotels 1994 - 1996
Skills
Inventory Management, Cuisine, Customer Satisfaction, Fine Dining, Menu Development, Food Safety, Event Management, Resorts, Restaurant Management, Food & Beverage, Restaurants, Catering, Hotel Management, Customer Service, Management, Hotels, Culinary Skills, Income Statement, Business Planning, Forecasting, Budgets, Hospitality Industry, Operations Management, Purchasing, Food, Sales, Program Management, Leadership, Food Service, Chef, Profit, Process Scheduler, Recipes, Strategic Planning, Team Building, Hospitality Management, Event Planning, Hospitality, Food Industry, Time Management, Employee Training, Multi-unit, Pre-opening, Brand Management, Cooking, Negotiation, Training, Hiring, Sales Management, Microsoft Office
Education
Culinary Institute of America 2010 — 2012
CEIP program, Culinary Enrichment and Innovation Program
Johnson & Wales University 1991 — 1994
BOS, Foodservice Management
Johnson & Wales University
B.S, Foodservice Management
Embassy Suites Kansas City November 2014 - Present
Sage Hospitality and WRDH September 2007 - Present
Sage Hospitality 2006 - 2010
Sage Hospitality Resources June 2006 - August 2007
Intercontinental Hotels Group February 2004 - June 2006
Sage Hospitality Resources March 1998 - February 2004
Winegardner & Hammons December 1990 - March 1998
Education
Kansas State University 1986 — 1990
BS, Hotel and Restaurant Management
IHG - InterContinental Hotels Group April 2014 - Present
InterContinental Hotels Group April 2013 - March 2014
InterContinental Hotels Group December 2006 - April 2013
InterContinental Hotels Group June 2003 - November 2006
InterContinental Hotels Group (IHG) March 2001 - May 2003
SPHERION CORPORATION January 2000 - January 2001
Office Depot Corporate Office 1991 - 2001
OFFICE DEPOT, INC January 1992 - January 2000
Skills
Human Resources, Performance Management, Recruiting, Employee Relations, Training, Management, Benefits Administration, Change Management, Employee Benefits, Leadership, PeopleSoft, Process Improvement, Payroll, HRIS, Customer Service, Workday
Education
Jackson Community College
InterContinental Hotels Group November 2007 - Present
TNI The Network Inc. 2005 - 2007
Skills
Recruiting, ADP Payroll, Taleo, Learning Management..., Employee Training, Adult Education, Human Resources, Instructional Design, Organizational Structure, Employee Relations, HRIS, Talent Management, Performance Management, Benefits Administration, Talent Acquisition, Training, Management, New Hire Orientations, HR Policies, Onboarding, Leadership, Interviews, Employee Engagement, Organizational..., Hospitality Management, Banking, Telecommunications, Staff Development, Labor Relations, HR Consulting, Applicant Tracking..., Succession Planning, College Recruiting, Employer Branding, Employee Benefits, Strategy, Program Management, PeopleSoft, Temporary Placement, Personnel Management, Deferred Compensation, Hiring, Organizational..., Payroll, Employment Law, Leadership Development
Education
Strayer University (DC) 2010 — 2012
Masters, Adult Education & Development, 4.0
Kaplan University 2008 — 2010
Bachelors, Human Resource Management
The Chilton Club September 2015 - Present
The Chilton Club March 2015 - Present
The Chilton Club September 2014 - March 2015
Taj Hotels Resorts and Palaces October 2012 - August 2014
InterContinental Hotels Group September 2011 - September 2012
Taj Hotels Resorts and Palaces March 2008 - August 2011
Johnson & Wales University September 2006 - February 2008
Winnetu Oceanside Resort in Katama June 2006 - September 2006
Walt Disney World November 2005 - January 2006
Skills
Banquets, Pastry, Restaurants, Food Safety, Menu Development, Fine Dining, Catering, Wedding Cakes, Plating, Desserts, Sauces, Culinary Skills, Recipes, Food Service, Sanitation, Cooking, Cakes, Bread, Hospitality Management, HACCP, Hospitality, Chocolate, Cuisine, Hotels, Baking, Hospitality Industry, Chef, Food & Beverage, Recipe Testing, Microsoft Word, Product Ordering, Employee Training, Staff Development
Education
Johnson and Wales University 2004 — 2008
Bachelor of Science (B.S.), Baking & Pastry Arts
Michael Jordan Steakhouse March 2012 - Present
InterContinental Hotels Group June 2005 - July 2011
Walgreens June 2003 - August 2004
Skills
Great communications..., Analytical Thinker, Adaptability, Team Leadership, Quality Control, Problem Solving, Culinary Skills, Menu Development, Cuisine, Recipes, Banquets, Restaurant Management, Restaurants, Food Safety, Hospitality Industry, Event Planning, Hotel Management, Customer Service, Sanitation, Team Building, Food Preparation, Culinary Management, Sauces, Hospitality, Hotels, Fine Dining, Wine, Food & Beverage, Catering, Hospitality Management, Cooking, Food Service, Training, Hiring, Micros, Pre-opening, Analytical Skills, MICROS
Education
Kendall College 2004 — 2005
Associate of Arts (AA), Culinary Arts/Chef Training
Saint Joseph's College 1999 — 2003
Bachelor of Arts (B.A.), Political Science and Government
3rd and Ferry Fish Market February 2013 - Present
The Farmhouse Restaurant August 2010 - January 2013
Hyatt Regency Cambridge, MA June 2008 - August 2010
InterContinental Hotels Group October 2006 - June 2008
Potowomut Golf Club 2005 - 2006
Skills
Fine Dining, Menu Development, Culinary Skills, Cuisine, Banquets, Catering, Recipes, Food & Beverage, Restaurants, Restaurant Management, Pre-opening, Food Service, Food, Hospitality Management, Cooking, Pastry
Education
Johnson & Wales University 2003 — 2008
Bachelors in science of Entrepreneurship, Food Service Entrepreneurship, Accounting, Culinary Arts
The Center of Applied Technology North 2001 — 2003
certificate, Culinary Arts
Chelsea Senior Living March 2010 - Present
Amsterdam Hospitality September 2008 - January 2010
Hotels Unlimited Inc June 2007 - September 2008
Molly Pitcher Inn and Oyster Point Hotel January 2006 - June 2007
Merri Makers Catering and Special Events December 2002 - January 2006
Ocean Place Conference Resort May 1999 - December 2002
InterContinental Hotels Group September 1992 - November 1994
Skills
Hotels, Resorts, Banquets, Catering, Restaurants, Food Service, Fine Dining, Food Preparation, Chef, Culinary Skills, Management, Menu Development
Education
Johnson & Wales University 1985 — 1989
Hote F&B Management
ISO March 2014 - Present
Macquarie Group October 2012 - February 2014
InterContinental Hotels Group September 2010 - September 2012
HCL Technologies February 2010 - September 2012
Canara Bank March 2010 - September 2010
US Foods February 2010 - March 2010
Cognizant Technology Solutions 2007 - February 2010
Spice Digital January 2007 - June 2007
Skills
PeopleSoft, Accounts Payable, Training, Oracle, Business Analysis, ERP, Oracle Applications, Requirements Analysis, PeopleTools, Requirements Gathering, SDLC, PL/SQL, Business Process..., Finance, Business Intelligence, Production Support, PeopleCode, SQL, Crystal Reports, SQR, Data Warehousing, Human Resources
Education
Indiian Institute Of Foreign Trade (IIFT) 2010 — 2012
Master of Business Administration (MBA), International Business
Maharshi Dayanand University 2003 — 2007
B.Tech, Computers
Kendriya Vidyalaya
Sheraton Hartford Hotel March 2014 - July 2015
Maryland Jockey Club April 2013 - December 2013
InterContinental Hotels Group July 2010 - March 2013
Grand Hyatt Washington January 2010 - June 2010
Hyatt Hotels Corporation September 2009 - June 2010
Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina June 2009 - September 2009
Hyatt Regency Pittsburgh Internal Airport June 2008 - August 2008
Travel Center Practicum: Johnson & Wales University September 2007 - November 2007
Johnson & Wales University February 2007 - September 2007
Skills
Hotels, Hospitality, Hospitality Industry, Restaurants, Event Management, Tourism, Event Planning, Hospitality Management, Micros, Food Service, Hotel Management, Cpr Certified, Food, Customer Service, Sales, Leadership
Education
Johnson & Wales University 2006 — 2009
Bachelor, International Hotel and Tourism Management
Staybridge Suites 2009 General Manager of the YearSTAYBRIDGE SUITES KALAMAZOOOctober 2009 - Present
InterContinental Hotels Group 1996 - Present
CMS January 1968 - April 1998
Education
Jackson Community College 1968 — 1969
NO, ACCOUNTING
John Hancock Financial Services June 2015 - Present
F-Squared Investments August 2013 - April 2015
InterContinental Hotels Group May 2012 - August 2013
Z Bar & Grill September 2010 - October 2011
Sullivan Custom Planning June 2011 - August 2011
The Puritan Backroom July 2009 - August 2010
Joes American Bar & Grill August 2009 - February 2010
Skills
Event Planning, Event Management, Hospitality, Social Media, Customer Service, Microsoft Office, Social Media Marketing, PowerPoint, Public Relations, Microsoft Excel, Microsoft Word, Facebook, Social Networking, Food & Beverage, Marketing Communications, Teamwork, Catering, Corporate Events, Public Speaking, Marketing, Delphi, Opera
Education
Johnson & Wales University 2008 — 2011
Bachelor of Science, Sports Entertainment & Event Management
ICHRIE July 2015 - Present
West Virginia University August 2012 - Present
ICHRIE July 2013 - July 2015
West Virginia University September 2011 - July 2012
Oklahoma State University May 2010 - July 2011
Oklahoma State University January 2010 - May 2011
Oklahoma State University August 2009 - May 2010
InterContinental Hotels Group May 2009 - August 2009
National Science Foundation Chapter @ Oklahoma January 2008 - December 2008
Host Analytics, Inc. May 2007 - August 2007
Education
Oklahoma State University 2008 — 2012
Ph.D.
Oklahoma State University 2009 — 2010
Graduate Certificate
Oklahoma State University 2006 — 2007
International Studies
Jawaharlal Nehru Technological University 2000 — 2004
B.Tech
St. Alphonsus High School 1990 — 1997
High School
Interstate Hotels & Resorts November 2014 - Present
Interstate Hotels & Resorts March 2014 - October 2014
Candlewood Suites September 2011 - August 2013
InterContinental Hotels Group 1998 - 2013
Staybridge Suites® Hotels January 2010 - September 2011
Candlewood Suites May 2006 - January 2010
Skills
Customer Service, Customer Satisfaction, Customer Insight, Team Management, Operations Management, Financial Analysis, Accounts Receivable, Accounts Payable, ADP Payroll, Employee Training, Hotels, Training, Food, Hospitality Management, Invoicing, Purchasing, Time Management, Front Office, Revenue Analysis, Micros, Payroll, Opera, Hospitality Industry, Property Management..., MICROS, Food
Education
Kean University 1998 — 2003
Social Studies Teacher Education
Pyramid Hotel Group May 2015 - Present
Pyramid Hotel Group March 2014 - Present
Pyramid Hotel Group August 2010 - March 2014
Pyramid Hotel Group January 2008 - August 2010
Westin Stamford February 2006 - January 2008
InterContinental Hotels Group November 2001 - February 2006
Wahlstrom Group March 2001 - November 2001
Stamford JCC August 1999 - March 2001
Skills
Hotels, Payroll, Employee Benefits, Customer Service, Hospitality, Microsoft Excel, Outlook, Hospitality Industry, Hospitality Management, Team Building, Hotel Management, Banquets, Recruiting, Employee Relations, Process Scheduler, Training, Human Resources, HRIS, Onboarding
Education
Johnson C. Smith University - JCSU 1994 — 1995
Early Childhood Education and Teaching
Rippowam Magnet 1990 — 1994
High School, Business Management/Science Technology
InterContinental Hotels Group October 2011 - Present
Xenosoft Technologies Inc July 2010 - October 2011
Skills
Hyperion EPM, Hyperion Reports, OBIEE, Hyperion Planning, Essbase, BI Publisher, Financial Reporting
Education
Southern Polytechnic State University 2007 — 2008
Master's degree, Electrical, Electronics and Communications Engineering
Jawaharlal Nehru Technological University 2002 — 2006
Bachelor's degree, Electrical and Electronics Engineering
IHG - InterContinental Hotels Group August 2014 - Present
IHG - InterContinental Hotels Group June 2014 - August 2014
Gather Chicago January 2013 - June 2014
Park Hyatt Chicago April 2011 - October 2012
InterContinental Hotels Group March 2008 - March 2011
Skills
Hospitality, Hospitality Management, Food & Beverage, Restaurants, Cocktails, Cost Management, Menu Costing, Micros, Hotels, Hospitality Industry, Hotel Management, Pre-opening, Banquets, Resorts, Fine Dining, Beverage Industry, Alcoholic Beverages, Corporate Events, Event Management, Menu Development, Menu Engineering, Adaco, HotSOS, Restaurant Management, Catering, Food, Wine, Management, Revenue Analysis, Customer Service
Education
Kendall College 2012 — 2014
Bachelor of Science (BS), Hospitality Administration/Management
SIGMAnet September 2015 - Present
InterContinental Hotels Group December 2009 - August 2015
Private May 2008 - October 2009
Cherry Hills Country Club June 2005 - May 2008
Skills
Microsoft Office, Event Management, Employee Relation, Food & Beverage, Restaurants, Banquets, Hospitality Industry, Hospitality Management, Employee Relations, Pre-opening, Catering, Restaurant Management, Resorts, Hotel Management, Menu Development, Food, Hotels, Hospitality
Education
Johnson and Wales University 2004 — 2008
Bachelor of Science (B.S.), Food Service Management
Johnson & Wales University
Reynolds Plantation October 2013 - Present
Hillandale Hotel Consultants LLC September 2008 - Present
Hillandale Holding Co. June 2005 - Present
Cherokee Town and Country Club September 2010 - September 2013
The Roberts Companies April 2008 - September 2008
InterContinental Hotels Group February 2006 - April 2008
The RADCO Companies August 2000 - December 2005
The RADCO Companies August 1999 - December 2005
Noble Investment Group November 1999 - August 2000
Noble Investment Group August 1999 - November 1999
Skills
Hotels, Food & Beverage, Hotel Management, Banquets, Restaurants, Customer Service, Sales, Training, Management, Rooms Division, Customer Satisfaction, Change Management, Income Statement, Budgets, Strategic Planning, Hospitality, Contract Negotiation, Hospitality Industry, Microsoft Excel, Social Media, Team Leadership, Operations Management, Hospitality Management, Event Management, Leadership, Integrity, Payroll, Leadership Development, Creative Direction, People-oriented, Fine Dining, Event Planning, Menu Development, Food, Catering, Resorts, Restaurant Management, Culinary Skills, Food Service, Hiring, Meeting Planning, P&L, Wine
Education
State University of New 1981 — 1984
Bachelor of Science (BS), Political Science
State University of New York College at Brockport 1981 — 1984
B.S, Political Science
Johnson C. Smith University - JCSU 1979 — 1980
The Carillon Hotel & Spa January 2015 - Present
Canyon Ranch September 2013 - January 2015
InterContinental Hotels Group December 2011 - September 2013
Morgans Hotel Group August 2011 - December 2011
Mandarin Oriental Hotel Group May 2007 - October 2011
Skills
Front Office, Hospitality Industry, Hospitality Management, Hotel Management, Rooms Division
Education
Johnson and Wales University 2007 — 2011
Bachelors, Hospitality Management
InterContinental Hotels Group May 2007 - Present
Skills
Hospitality Management, Wine, Restaurants, Hotels, Food & Beverage, Hospitality, Inventory Management, Culinary Skills, Pre-opening, Hospitality Industry, Hotel Management, Catering, Resorts, Revenue Analysis, Food, Fine Dining, Yield Management, Restaurant Management, Menu Development
Education
Johnson & Wales University 1990 — 1991
American Cruise Lines August 2013 - Present
The Angler's Boutique Resort January 2012 - February 2013
InterContinental Hotels Group October 2010 - December 2012
Hilton Garden Inn December 2008 - August 2010
Skills
Catering, Restaurants, Hotels, Food, Micros, Restaurant Management, Food Service, Guest Service Management, Fine Dining, Resorts, Tourism, Opera, Hospitality, Hospitality Management, Hospitality Industry, Front Office, Hotel Booking, Food, Event Planning, Opening Hotels, Menu Development, Event Management
Education
Johnson and Wales University 2008 — 2010
Bachelor of Arts (B.A.), Hospitality Management, Concentration in Event Management
Johnson and Wales University 2006 — 2008
Associate of Science (A.S.), Hotel, Motel, and Restaurant Management
Sodexo August 2014 - Present
Barrel 31 May 2014 - July 2014
InterContinental Hotels Group February 2013 - May 2014
Atmosphere Hospitality Management February 2012 - February 2013
Crowne Plaza Kansas City Downtown December 2008 - December 2011
Holiday Inn Aladdin Kansas City March 2006 - December 2008
Aladdin Hotel and Spa July 2007 - March 2008
Aladdin Hotel and Spa March 2007 - July 2007
Aladdin Hotel and Spa March 2006 - March 2007
Skills
Expert Culinarian, Mad Chopping Skills, Ice Carving, P&L Responsibilities, Menu Development, Menu Engineering, Menu Costing, Inventory Management, Front of the House..., Human Resources, Organizational..., Snappy Dresser, Communication, Marketing Strategy, Banquets, Hotels, Cooking, Food, Hospitality Management, Fine Dining, Food Service, Restaurants, Culinary Management, Recipes, Food & Beverage, Cuisine, Gourmet, Catering, Culinary Skills, Restaurant Management, Labor Control, Cost Control, ServSafe, Food Cost Analysis, Food Cost Management, Hotel Management, Italian cuisine
Education
Johnson County Community College 2003 — 2004
Campbell County High School 1994 — 1996
Diploma, General Studies
Atlific Hotels February 2015 - Present
Atlific Hotels May 2014 - December 2014
InterContinental Hotels Group January 2011 - August 2013
Holiday Inn Cochin January 2010 - August 2013
Taj Hotels Resorts and Palaces October 2008 - March 2009
Skills
Pre-opening, Restaurants, Banquets, Coffee Shops, IRD, Food, Hotel Management, Leadership, Micros, Restaurant Management, Sanitation, Time Management, Training
Education
Lambton college,Toronto,Canada 2013 — 2015
Pg in Hospitality Managment, Hospitality Administration/Management
Institute of Hotel Management and Catering Technology Kovalam 2007 — 2010
B.Sc, Hotel and Hospitality Administration
Kendriya Vidyalaya
Senior secondary
Manhattan Mini Storage-Edison Properties November 2011 - August 2014
Lightspeed Trading February 2009 - December 2010
The Metropolitan Hotel January 2008 - December 2008
Ocean Properties Ltd. July 2006 - October 2007
InterContinental Hotels Group November 2004 - April 2006
Sheraton Suites in Plantations August 2004 - August 2005
Walt Disney World January 2003 - June 2003
Walt Disney World August 2002 - June 2003
Skills
Event Management, Front Office, Event Planning, Hotels, Training, Hospitality, Budgets, Forecasting, Hotel Management, Microsoft Office, Process Scheduler, Time Management, Resorts, Program Management, Sales, Hospitality Management, Customer Service, Hospitality Industry, Catering, Hiring, Property Management..., Trade Shows, Banquets, Tourism, Social Media, Coaching, Recruiting, Pre-opening, PowerPoint, Outlook, Microsoft Word, Meeting Planning, Spanish, Opera, Sales Rep Training, Online Research, Sales Process, Payroll, Accounts Payable, Accounts Receivable, Customer Profitability, Yield Management, Project Management, Income Statement, Revenue Analysis, Teamwork, Inventory Management, Micros, Management, MICROS
Education
Johnson and Wales University 1998 — 2002
Bachelor of Science, Hospitality Sales & Meeting Management
Easton Area High School 1995 — 1998
High School Diploma, General Studies
Workday September 2014 - Present
SilkRoad Technology March 2013 - September 2014
InterContinental Hotels Group February 2013 - March 2013
Altisource July 2012 - December 2012
Kinetix January 2011 - December 2012
Morgan Sourcing December 2007 - January 2012
Dell SecureWorks February 2011 - August 2011
MD&E Inc. December 2003 - December 2007
Brookdale 2002 - 2003
Skills
Recruiting, Workday, Sourcing, Applicant Tracking..., Training, Interviews, Technical Recruiting, Hiring, Staff Augmentation, Internet Recruiting, Talent Acquisition, Consulting, Contract Recruitment, ERP, Executive Search, Strategic Planning, Business Strategy, MaxHire, Recruitment Process..., Start-ups, Taleo, Staffing Services, Problem Solving, SAP, Screening, Forecasting, Staffing Industry, Full-cycle Recruiting, Interviewing, Tableau, MaxHire Training, MaxHire Consulting, Project Management, Process Engineering, Recruitment Operations, Recruitment Technology, Direct Sourcing, Salary Negotiation, Virtual Edge, HireBridge, BrassRing, Unanet, WebPas, SilkRoad, OpenHire, Red Carpet, HRMS, HRIS, System Implementations, Onboarding
Education
Walden University 2006 — 2007
BSBA, Business Administration, Magna Cum Laude
Johnson and Wales University 1998 — 1999
Associate of Science (A.S.), Culinary Arts, Suma Cum Laude
InterContinental Hotels Group April 2014 - Present
Compass Group December 2012 - April 2014
Consolidated Graphics- Graphcom April 2009 - December 2012
Henssler Financial Group July 2008 - February 2009
Bank of America Corp May 2005 - July 2007
Skills
Project Management, Marketing, Sales, Vendor Management, Account Management, New Business Development, Customer Service, Finance, Purchasing, Procurement, Management, Leadership, Forecasting, Analysis, Business Development, Leadership Development, Networking
Education
Kennesaw State University 2005 — 2008
Bachelors of Business Administration, Finance
University of Oklahoma 2003 — 2004
Business
InterContinental Hotels Group 2004 - 2009
Education
John Carroll University 2009 — 2012
Bachelor of Arts (B.A.), Economics
Twin Tier Hospitality June 2012 - Present
Hersha Hospitality Management July 2010 - Present
Hersha Hospitality Management March 2010 - June 2010
Hersha Hospitality Management June 2009 - February 2010
InterContinental Hotels Group May 2007 - May 2009
James Madison University August 2004 - May 2007
Skills
Hospitality, Event Planning, Hotels, Restaurants, Guest Service, Coaching Staff, Accounting, Training & Development, Human Resource..., Food and Beverage Cost..., Inventory Control, Forecasting, Budgeting, Accounts Payable, Accounts Receivable, Payroll Administration, Microsoft Office, Opera Property..., Holidex, OnQ, WinPM, Reserve (Hyatt..., e-Flex, Budgets
Education
James Madison University - College of Business 2004 — 2009
Bachelor of Arts (BA), Hospitality and Tourism Management
InterContinental Hotels Group (IHG) February 2015 - Present
Primerica Financial Services September 1997 - Present
InterContinental Hotels Group April 2013 - February 2015
InterContinental Hotels Group 1997 - 2012
Skills
PeopleSoft, Financial Analysis, Accounting, Account Reconciliation, Auditing, Payroll, Forecasting, Accounts Payable, General Ledger, Accounts Receivable, Management, Financial Reporting, Tax, Budgets, Internal Controls, Managerial Finance, Variance Analysis, QuickBooks, Life Insurance, Annuity Sales, Mutual Funds, P&L, Payroll Taxes, Analysis, Access, Process Improvement, Financial Accounting, Microsoft Excel, Business Planning, SAP
Education
Jacksonville State University
Phiilips HIgh School
Phiilips HIgh School
Aimbridge Hospitality July 2010 - Present
Sunset Resorts, Jamaica February 2009 - July 2010
Elegant Hotels Group, Barbados February 2008 - February 2009
Hilton Worldwide December 2004 - June 2007
Intercontinental Hotels Group February 1998 - December 2004
Holiday Inn SunSpree Resort, Aruba February 1998 - July 1999
Manchebo Beach Resort, Aruba August 1994 - January 1998
Skills
Multi-Property..., Brand Building &..., Market Intel,..., Hotels, Hospitality, Resorts, Tourism, Budgeting, Revenue Management, Promotions, Hospitality Industry, Hospitality Management, Leisure, Research, Sales Management, Marketing Strategy, Yield Management, Strategic Planning, Online Marketing, Online Advertising, Revenue Analysis, Budgets, Selling, Trade Shows, Management, Competitive Analysis, Public Relations, Forecasting, Team Building, Leadership, Business Planning, Hotel Management, Sales, Marketing, Catering, Strategic Partnerships, Market Planning, Strategy, CRM, Hiring, Training, Opening Hotels, Business Development, Pre-opening, Leisure Travel, Contract Negotiation, Customer Satisfaction, Hotel Booking, Property Management..., Lodging
Education
Johnson & Wales University 1990 — 1992
Masters
inSide-Out Hospitality Consulting January 2008 - Present
ConferenceDirect 2007 - Present
InterContinental Hotels Group December 2004 - June 2007
Hilton Hotels Worldwide, Starwood Hotels & Resorts, IHG Hotels & Resorts, Dolce Hotels & Resorts 1995 - 2007
Skills
Meeting Planning, Attrition, Hospitality Industry, Trade Shows, Contract Negotiations, Hospitality Management, Site Selection, Conferences, Conventions, Event Management, Special Events, Hotel Contract..., Event Planning, Strategic Partnerships, Event Marketing, Events, Contract Negotiation, Location Intelligence, Negotiation
Education
Johnson and Wales University 1993 — 1997
AS & BS, AS -Hotel & Restaurant Admin, BS - Hospitality Sales & Exec. Meeting Mgmt, Minor - Hospitality Law
Holy Cross High School 1989 — 1993
High School Diploma, 9-12
Dimension Development July 2013 - Present
Hersha Hospitality October 2012 - July 2013
Dimension Development October 2007 - October 2012
InterContinental Hotels Group May 2005 - October 2007
InterContinental Hotels Group September 2004 - May 2005
Winegardner & Hammons April 2003 - September 2004
Starwood Hotels & Resorts Worldwide, Inc. February 2002 - April 2003
Interstate Hotels & Resorts April 2000 - February 2002
Skills
Hotels, Revenue Management, Trade Shows, Hospitality, Sales Management, Event Planning, Forecasting, Negotiation, Account Management, Customer Service, Customer Relations, Hiring, Budgeting, Hospitality Management, Contract Negotiations, Event Management, Marketing Strategy, Team Building, Public Relations, Contract Negotiation, Fundraising, Hospitality Industry, Outlook, P&L, New Business Development, Customer Satisfaction, Promotions, Conferences, Strategic Planning, Social Media, Online Marketing, Social Media Marketing, Competitive Analysis, Inventory Management, Market Planning, Direct Sales, Marketing Communications, Coaching, Problem Solving, Microsoft Office, Word, Proposal Writing, Excel, Marketing Management, Purchasing, PowerPoint, Revenue Analysis, Budgets, OnQ, Food & Beverage
Education
Kean University 2000 — 2009
BA, Economics
Howell High School
Howell High School
Tavern on Broadway November 2013 - Present
Sapo Freaky Burrito Inc. October 2010 - October 2012
InterContinental Hotels Group March 2010 - October 2010
Di Mare's Seafood Marketplace & Restaurant March 2009 - July 2010
Sheraton Suites San Diego March 2006 - March 2009
Hyatt Regency Newport November 2001 - November 2004
Skills
Banquets, Hotels, Food & Beverage, Hospitality, Hospitality Management, Resorts
Education
Johnson & Wales University 2001 — 2005
Hotel Management, Travel & Tourism
Jersey College May 2015 - Present
InterContinental Hotels Group June 2011 - Present
Eastern International College April 2014 - October 2014
Senator Lautenberg's Office January 2011 - May 2011
AT&T Wireless January 2010 - November 2010
Skills
Sales Management, Budgets, Sales, Marketing, Quality Assurance, Customer Service, Hotels, Project Planning, Event Management
Education
Rutgers University 2011 — 2013
M.S, Global
Kean University 2010 — 2011
B.A, Political Science
InterContinental Hotels Group 2010 - 2015
Verizon Business 2008 - 2010
Serena Software 2001 - 2008
Metro Information Services 2000 - 2001
Nexgenix 1999 - 2000
Birlasoft 1997 - 1998
Computech International 1996 - 1997
Skills
Agile Methodologies, SDLC, Software Development, Scrum, Requirements Analysis, Integration, Databases, Information Technology, Java, J2EE Web Services, Oracle, SOA, Web Services, Java Enterprise Edition, SQL, XML, Web Applications
Education
Jadavpur University
Masters, Computer Application
Accenture February 2014 - Present
InterContinental Hotels Group 2012 - 2013
CNN June 2012 - November 2012
Travelers August 2011 - June 2012
Augme Technologies October 2010 - August 2011
SolTech January 2010 - October 2010
Intelliact January 2009 - December 2009
AirTran Airways June 2008 - December 2008
Georgia Pacific May 2007 - June 2008
United States Department of Defense August 2004 - September 2005
Skills
HTML 5, User Experience, Web Applications, Rapid Prototyping, JavaScript, CSS, AngularJS, jQuery, Continuous Integration, Project Management, Web Development, Cloud Computing, Amazon Web Services, PHP, Mobile Devices, gulp.js, CSS3, Wearables, Unit Testing, SharePoint, Node.js, Mobile Applications, Android, Facebook API, Agile Methodologies, Scrum, Subversion, Social Media, XML, Web Services, Mobile Marketing, Zend Framework, Open Source, MySQL, Software Development, Web Design, AJAX, CMS, Jenkins, Backbone.js, Linux, SQL, Apache, Open Graph, Mobile, iOS, iPhone, Hybris, Liferay, CQ5
Education
Kennesaw State University 2003 — 2008
Bachelor's Degree, Information Technology, Computer Science, Management
InterContinental Hotels Group October 2012 - Present
IHG February 2011 - September 2012
InterContinental Hotels Group October 2006 - January 2011
InterContinental Hotels Group October 2005 - September 2006
Skills
Process Improvement, Analysis, Forecasting, Accounting, General Ledger, Account Reconciliation, Access, PeopleSoft, Management, Hotels, Financial Analysis, Training, Cash Flow, Invoicing
Education
DeVry University's Keller Graduate School of Management-Georgia 2004 — 2006
Masters Financial Accounting and Management, Accounting and Finance
Spelman College 1984 — 1988
Bachelor of Arts (BA), Economics
InterContinental Hotels Group April 2010 - Present
Rancho Las Palmas Resort & Spa January 2009 - May 2010
InterContinental Buckhead 2010 - 2010
Rancho Los Palmas 2008 - 2010
Millennium Hotels & Resorts -US November 2006 - December 2008
Millennium Hotel St. Louis 2006 - 2008
Millennium Hotels & Resorts May 2005 - September 2006
Hyatt Hotels 2005 - 2006
Raffles International Hotels & Resorts 1996 - 2005
Swissotel 1996 - 2004
Skills
Hospitality Industry, Hotels, Meeting Planning, Resorts, Hospitality, Luxury, Food & Beverage, Hospitality Management, Yield Management, Revenue Analysis, Business Strategy, Hotel Management, Tourism, Convention Services, Sales, Fine Dining, Pre-opening, Trade Shows, Catering, Incentive Travel, Travel Management, Wedding Planning, Restaurants, Event Management, Leisure Travel, Contract Negotiation, Marketing, Opening Hotels, Event Planning, OnQ, Rooms Division, Front Office, Leisure, Banquets, Restaurant Management, Hotel Booking, Corporate Events, Business Travel, Micros, Online Travel, Incentives, Customer Satisfaction, Property Management..., Marketing Strategy, Lodging, Opera, Revenue Forecasting, Menu Development
Education
James Madison University 1980 — 1985
James Madison University 1980 — 1985
Bachelor of Applied Science (BASc), Hotel, Motel, and Restaurant Management
InterContinental Hotels Group July 2006 - Present
InterContinental Hotels Group May 2005 - July 2006
Micros Systems April 2004 - May 2005
Fairmont Hotels and Resorts April 2001 - May 2003
Marriott International April 2000 - May 2001
Marriott International December 1999 - April 2000
Holiday Inn Worldwide 1997 - 1998
Skills
Hotels, Property Management..., Micros, Hospitality Industry, Hotel Management, Hotel Booking, Opera, Revenue Analysis, Budgets, Hospitality Management, Training, Reservation, Front Office, Management, Customer Service, Opening Hotels, Yield Management, Resorts, Travel Arrangements, Internal Audit, Compliance, Hospitality, Rooms Division, Accounting, PeopleSoft, Employee Training, Guest Service Management, Tourism, POS, Hotel Administration, Financial Reporting, P, Software Documentation, Sales, Customer Satisfaction, Leadership, Time Management, Team Building, MICROS
Education
Johnson & Wales University 1996 — 1999
Bachelor of Science (B.S.), Hospitality Management with a concentration in leadership studies
Johnson & Wales University
Bachelor of Science (B.S.), Hospitality Administration/Management
The George Washington University May 2012 - Present
American Bar Association August 2008 - March 2012
InterContinental Hotels Group April 2004 - November 2007
Omni Hotels August 2002 - April 2004
University of Virginia May 2001 - June 2002
Skills
Event Management, Meeting Planning, Hotel Contract..., Special Events, Hotels, Conferences, Program Development, Tourism, Meeting Management, Conference Management, Food & Beverage, Catering, Conference Services..., Catering Sales
Education
Virginia Commonwealth University 2000 — 2002
Master of Science, Recreation, Parks and Tourism with a concentration in Sport Leadership
James Madison University 1990 — 1995
Bachelor of Science, Kinesiology. Concentration in Teaching (NK-12). Endorsements in Physical Education, Health Educati
Manhattan Associates January 2013 - Present
Manhattan Associates January 2010 - January 2013
Manhattan Associates February 2007 - January 2010
Lydian Technology Group April 2005 - February 2007
Intercontinental Hotels Group March 2004 - April 2005
Skills
Java Enterprise Edition, Hibernate, JMS, Spring, Websphere, EJB, Ant, JBoss Application Server, SOA, XSLT, Agile Methodologies, JSP, Struts, Software Development, Weblogic, Eclipse, Java, Servlets, JDBC, Tomcat, Web Services, XML, SDLC, JSF, JUnit, J2EE Application..., JSTL, jQuery, Ext JS, Maven, WebSphere Application..., ATG Dynamo, REST, SOAP, Axis2, Cognos, Oracle PL/SQL..., Continuous Integration, AJAX, JPA, CXF, Jetty, TestNG, Jenkins, Git, JavaScript, Hadoop, Hive, Apache Wink, D3.js
Education
Kansas State University 2001 — 2003
MS, Computer Science
Maharshi Dayanand University 1997 — 2001
BE, Computer Science
Viceroy Miami May 2013 - Present
Belugi Group LLC., Catering Service August 2002 - Present
Levy Restaurants December 2011 - May 2013
Joyce's Cove Cafe January 2009 - December 2009
InterContinental Hotels Group September 2008 - December 2008
Cavas Wine Room January 2008 - November 2008
Renegade Restaurant 2004 - 2007
Britto Restaurant, Royal Palm Hotel September 2003 - June 2004
Skills
Microsoft Office, Hospitality, Cuisine, Public Speaking, French, Entrepreneurship, Hotels, Hospitality Management, Hospitality Industry, Food & Beverage, Revenue Analysis, Pre-opening, Restaurants, Banquets, Menu Development, Chef, Catering, Food, Cooking, Strategic Planning, Sanitation, Food Preparation, Customer Service
Education
Johnson & Wales University 2004 — 2005
Associate's degree, Culinary Arts/Chef Training
Miami Lakes Educational Center 2003 — 2004
Certificate, Commercial Cooking
DYNAMIC HOME INVESTMENTS December 2013 - Present
InterContinental Hotels Group June 2007 - Present
Fitness Together February 2006 - June 2007
Marriott International June 2003 - May 2006
Skills
Customer Service, Hospitality, Hospitality Industry, Tourism, Hospitality Management, Hotels, Hotel Management, Resorts, Front Office, Customer Satisfaction, Property Management..., Pre-opening
Education
Johnson State College 1995 — 1999
Bachelor of Arts (B.A.), Hotel, Motel, and Restaurant Management
InterContinental Hotels Group January 2003 - Present
DTC Outsourcing April 2008 - March 2011
Verso Technologies January 1999 - April 2008
Wyndham Hotel December 1997 - January 1999
Wyndham Hotel December 1997 - January 1999
Skills
Servers, Customer Satisfaction, Project Management, Troubleshooting, Hospitality, Micros, Hotels, Customer Service, Management
Education
Johnson & Wales University
Bachelor, Science Management
Johnson & Wales University
Bachelor, Science Management
American Intercontinental University
Masters, Business Administration5/2003
American Intercontinental University
Masters, Business Administration5/2003
ICHS
Mona Prep
Waterford Hotel Group July 2012 - Present
Candlewood Suites March 2011 - July 2011
InterContinental Hotels Group July 2006 - June 2011
IHG July 2006 - June 2011
Staybridge Suites July 2006 - March 2011
Skills
Front Office, Team Building, Training, Revenue Forecasting, Hiring, Property Management..., Hotel Management, Customer Service, Hospitality, Hospitality Industry, Hospitality Management, Hotels, Pre-opening, Revenue Analysis
Education
Johnson & Wales University 1986 — 1990
InterContinental Hotels Group November 2005 - Present
Education
Johnson & Wales University 2001 — 2003
MBA, Hospitality & Tourism
InterContinental Hotels Group August 2009 - Present
Crowne Plaza Tulsa May 2007 - August 2009
Carlson Hotels Worldwide June 2005 - May 2007
Skills
Rooms Division, Revenue Management, Hotel Management, Yield Management, Pre-opening
Education
Johnson & Wales University 2003 — 2005
M.B.A., Global Business Leadership
Johnson & Wales University 2002 — 2003
B.S., Hospitality Management
Columbia Marriott September 2012 - Present
Meeting Professionals International 2007 - 2013
TownePlace Suites by Marriott November 2010 - September 2012
Courtyard by Marriott March 2008 - October 2010
InterContinental Hotels Group 2003 - 2006
InterContinental Hotels Group 1999 - 2001
Skills
Hospitality Management, Hotel Management, Food & Beverage, Account Management, Tourism, Hotels, Hospitality, Sales, Revenue Analysis, Hospitality Industry, Meeting Planning, Resorts, Yield Management, Trade Shows, Front Office, Event Management
Education
Johnson & Wales University 1996 — 2000
BA, Hospitality Sales & Meetings Mgmnt
InterContinental Miami January 2015 - Present
Crowne Plaza Miami Airport November 2013 - January 2015
InterContinental Hotels Group October 2010 - November 2013
InterContinental Hotels Group September 2009 - October 2010
InterContinental Hotels Group March 2006 - September 2009
Amerijet International 2005 - 2006
Loews Miami Beach Hotel 2000 - 2004
Skills
Hotels, Hospitality Industry, Food & Beverage, Catering, Event Planning, Customer Service, Administrative..., HotSOS, Micros, Coordinating Events, Secretarial Skills, Office Administration, Vendor Relationships, Hospitality Projects, Restaurant Management, Hospitality Management, Rooms Division, Front Office, Hospitality, Restaurants, Pre-opening experience, Delphi, Open Table, Customer Satisfaction, Menu Development, Guest Service Management, Meeting Planning, Purchasing, Reservation, New Restaurant Openings, Event Management, Food Safety, F, Guest Recovery, Employee Relations, Leisure, Food Service, Hiring, Yield Management, Budgets, Convention Services, Hotel Booking, Property Management..., Banquets, Fine Dining, Opera, Concierge Services, Tourism, Lodging, Corporate Events
Education
Johnson & Wales University 2000 — 2004
BS, Hospitality Management
Mi Colegio 1987 — 1998
Elementary/ Middle/ High School Education
InterContinental Hotels Group June 2003 - Present
Amerinns LTD January 2002 - June 2003
The Ritz-Carlton Hotel Company LLC June 1997 - September 2002
Skills
Budgets, Hotels, Revenue Analysis, Yield Management, Hospitality Management, Front Office, Hospitality, Management, Leadership, Pricing, Sales, E-commerce, Revenue Forecasting, Hospitality Industry, Hotel Management, Resorts, Food & Beverage, Pre-opening, Forecasting, Rooms Division, Property Management..., Tourism, Customer Satisfaction, Banquets, Restaurants, Training, Meeting Planning, Catering, Hotel Booking, Customer Service, Opera, Guest Service Management, Marketing Strategy, Lodging, Hiring, Reservations, Inventory Management, Luxury, Delphi, Concierge Services, Team Building, Budgeting, Travel Management, Pricing Strategy, Strategic Planning, Competitive Analysis, Leisure Travel, Leisure
Education
John Carroll University
BSBA, Management
Holiday Inn Express Atlanta Airport June 2014 - Present
InterContinental Hotels Group June 2011 - June 2014
InterContinental Hotels Group June 2010 - August 2011
Kiawah Island Golf Resort August 2004 - May 2010
Skills
Hotel Management, Hotels, Resorts, Hospitality Management, Hospitality Industry, Hospitality, Concierge Services, Conflict Resolution, Mediation, Service Recovery, Customer Service, Labor Relations, Guest Relations, Training, Staff Development, Standards Compliance, Committed to Customer..., Recruiting, Opera, Micros, Visual One, Food & Beverage, Front Office, Hotel Booking, Property Management..., Revenue Analysis, Yield Management, Banquets, Pre-opening, Guest Service Management, Tourism, Meeting Planning, Catering, Fine Dining, Restaurants, Customer Satisfaction
Education
Keller Graduate School of Management of DeVry University 2007 — 2009
Master's degree, Human Resources Management and Services
University of South Carolina 1998 — 2002
BS, Human Resources Management/Hotel Restaurant and Tourism Management
Bishop England High School 1994 — 1998
Hotel Luca October 2009 - Present
The Carneros Inn July 2008 - January 2009
Solage Calistoga August 2007 - July 2008
Vila Vita Hotel Rosenpark Marburg, Germany October 2003 - March 2007
InterContinental Hotels Group January 2001 - May 2002
Education
Bergius Schule Frankfurt 1998 — 2001
Hospiltality
Justus Liebig University Giessen 1997 — 1998
New foreign languages
Intercontinental Hotels Group April 2012 - Present
Skills
Yield Management, Revenue Analysis, Hotels, Hotel Management, Hospitality Industry, Hotel Booking, Hospitality Management, Hospitality, Front Office, Pre-opening, Property Management...
Education
Johnson and Wales University 1993 — 1997
Bachelors in Hospitality Mgmt
Streamwood High School 1990 — 1993
Xpanxoin, LLC. April 2009 - Present
InterContinental Hotels Group 2010 - 2013
Infosys Technologies Ltd November 2003 - April 2009
Infosys 2003 - 2009
Skills
Test Estimation, Agile Testing, Defect Tracking, QTP, Test Strategy, Quality Center, Test Management, Regression Testing, Manual Testing, Black Box Testing, SoapUI, Test Cases, Test Planning, Performance Testing, Testing, Quality Assurance, Software Quality..., Test Automation, System Testing
Education
Jawaharlal Nehru Technological University 1998 — 2002
B.Tech, Mechanical
InterContinental Hotels Group 2011 - Present
Specialty Wedding Cakes by Pisanelli 1996 - 2011
Education
Johnson and Wales University 1982 — 1985
A.O.S, Pastry Arts and A.O.S. Culinary Arts
Holiday Inn Kansas City SE Coco Key Water Resort June 2012 - Present
InterContinental Hotels Group January 2006 - June 2012
Fairmont Hotels and Resorts 2005 - 2006
Fairmont Hotels and Resorts 2002 - 2004
SkillPath Seminars 1999 - 2000
Skills
Hospitality, Hotel Management, Hotels, Hospitality Management, Tourism, Human Resources, Sales, Yield Management, Employee Benefits, Guest Service Management, Hospitality Industry, Property Management..., Front Office, Marketing, Food & Beverage, Training, Resorts, Recruiting, Policy, Employee Engagement, Employee Relations, Employee Training, Payroll, Rooms Division, Corporate Events, Restaurants, Customer Satisfaction, Hiring, Event Planning, Event Management, Banquets, Micros, Restaurant Management, Budgets, Customer Service, Catering, Menu Development, Pre-opening, Revenue Analysis
Education
Kaplan University 2004 — 2006
Bachelor's degree, pending 16 hours, Paralegal, emphasis in Medical Malpractice
Kansas City College of Legal Studies 2002 — 2004
Paralegal, 3.6 GPA
InterContinental Hotels Group September 2013 - Present
InterContinental Hotels Group October 2012 - September 2013
Holiday Inn Gwinnett Center - InterContinental Hotel Group Mgnt August 2005 - October 2012
Skills
Employee Engagement, Employee Relations, Hotels, Hospitality, Recruiting, Human Resources, Hospitality Management, Hospitality Industry, Customer Service, HRIS, Hotel Management, Performance Management, Microsoft Office, Onboarding, HR Policies, Event Planning, Benefits Administration, Payroll, Microsoft Excel, New Hire Orientations, Training, Employee Training
Education
Jackson State University 1977 — 1981
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
Modus Hotels July 2014 - Present
InterContinental Hotels Group April 2013 - July 2014
InterContinental Hotels Group May 2011 - April 2013
InterContinental Hotels Group June 2008 - April 2011
InterContinental Hotels Group November 2006 - January 2008
InterContinental Hotels Group September 2005 - October 2006
InterContinental Hotels Group June 2004 - August 2005
InterContinental Hotels Group June 2003 - May 2004
InterContinental Hotels Group September 2002 - May 2003
InterContinental Hotels Group August 2000 - January 2001
Skills
Hotel Management, Hotels, Revenue Analysis, Hospitality Industry, Hospitality Management, Micros, Front Office, Hospitality, Rooms Division, Food & Beverage, Property Management..., Banquets, Restaurants, Tourism, Restaurant Management, Forecasting, Budgets
Education
Keller Graduate School of Management of DeVry University 2008 — 2010
Master's degree, Accounting and Finance
Virginia Polytechnic Institute and State University 1998 — 2002
Hospitality & Tourism Management, Hotel Management
Sonesta Hotels July 2012 - Present
Sonesta ES Suites June 2008 - Present
InterContinental Hotels Group June 2008 - July 2012
Hawthorn Suites by Wyndham March 2007 - June 2008
Hawthorn Suites January 2007 - June 2008
Hilton Garden Inn January 2005 - December 2006
Hilton Garden Inn September 2004 - December 2006
Sheraton July 2005 - August 2006
Accor North America January 2003 - January 2005
Accor January 2001 - January 2003
Skills
Microsoft Office, Excel, Customer Service, Word, Customer Relations, Microsoft Excel, Microsoft Word
Education
Kaplan University
Bachelor of Science Degree, Human Resources
Langham August 2013 - Present
The Langham Hotels and Resorts June 2013 - August 2013
Taj Hotels Resorts and Palaces August 2011 - January 2013
Chesterbrooke Academy October 2008 - August 2011
InterContinental Hotels Group August 2007 - August 2008
The Ritz-Carlton Hotel Company LLC March 2006 - August 2007
Skills
Hotels, Hospitality Management, Hospitality, Hotel Management, Social Media, Hospitality Industry, Front Office, Invoicing, Rooms Division, Opera, Customer Satisfaction, Customer Service, Property Management..., Banquets, Fine Dining, Yield Management, Tourism
Education
Joliet Township 2000 — 2004
Joliet Junior College
General Studies
InterContinental Hotels Group (IHG) February 2015 - Present
Holiday Inn & Suites Boston/Peabody January 2014 - February 2015
Boston North Business Association September 2013 - September 2014
Holiday Inn Tewksbury/Andover June 2013 - January 2014
InterContinental Hotels Group May 2012 - June 2013
Intercontinental Hotel October 2011 - May 2012
InterContinental Hotels Group September 2010 - October 2011
Holiday Inn Express Boston-Logan Airport May 2009 - September 2010
Johnson & Wales University September 2008 - May 2010
Radisson Airport Hotel September 2008 - November 2008
Skills
Wedding and Event..., Hotels, Event Management, Time Management, Training, Management, Catering, Sales, Hospitality Management, Hospitality Industry, Hospitality, Hotel Management, Payroll, Budgets, Food & Beverage
Education
Hotel ManagementGraduate 2007 — 2010
Bachelor's degree, Hospitality, Sales, Meeting, & Event Management
Johnson and Wales University 2007 — 2010
Bachelor of Science, Hospitality Management
InterContinental Hotels Group May 2011 - Present
Otom Restaurant January 2009 - January 2011
MOTO Restaurants 2010 - 2011
Skills
Food & Beverage, Hospitality Management, Wine, Restaurants, Wine Tasting, Fine Dining, Cashiering, Hospitality, Beer, Food, Customer Service, Restaurant Management, New Restaurant Openings, Branding & Identity, Menu Development, Staff Development
Education
Kendall College 2002 — 2006
Culinary Arts and hospitality management
InterContinental Hotels Group May 2008 - Present
Skills
Quality Assurance, LoadRunner, QTP, Quality Center, DBVisualizer, Unix, Windows, Linux, Software Quality..., Test Planning, Test Management, Test Cases, System Testing, Test Automation, Regression Testing, Agile Methodologies, HP Quality Center
Education
Kakatiya University
Bachelor of Technology (B.Tech.)
InterContinental Hotels Group April 2014 - Present
Randolph Auxiliary Police Department February 2012 - Present
Marriott International June 2011 - April 2014
Boston Park Plaza Hotel October 2010 - May 2011
West Tisbury Police Department May 2007 - August 2009
Skills
Security, Emergency Management, Security Management, Executive Protection, Weapons, First Responder, Cpr Certified, Security Training, Workplace Violence, PowerPoint, Criminal Law, First Aid, AED, Protection, Supervisory Skills, Internal Investigations, Customer Service, Microsoft Excel, Homeland Security, Microsoft Word, Security Clearance, Field Training, Security Operations, Public Speaking, Certified Firearms...
Education
Randolph Auxiliary Police Department 2012 — 2012
Certification, Recruit Training Program
Johnson and Wales University 2006 — 2010
Bachelor's degree, Hospitality Administration/Management
Plymouth Police Academy 2007 — 2007
Certified, Reserve/Intermittent Police Course
St Thomas Rutherford Hospital November 2014 - April 2015
Consultant July 2014 - December 2014
Eden Roc Miami Beach December 2013 - June 2014
Fontainebleau Miami Beach March 2013 - December 2013
DoubleTree Hotel & Miami Airport Convention Center March 2012 - March 2013
Fontainebleau Miami Beach July 2011 - March 2012
Fontainebleau Miami Beach October 2010 - July 2011
Mandarin Oriental Hotel Group August 2008 - October 2010
InterContinental Hotels Group 1998 - 2008
Skills
Hotels, Banquets, Culinary Skills, Food, Management, Opening Hotels, Pre-opening
Education
Keiser College 2009 — 2011
Associate, Business Administration
Highgate Hotels June 2013 - Present
InterContinental Hotels Group June 2011 - June 2013
Marriott International September 2009 - May 2011
Marriott International March 2009 - May 2009
Skills
Customer Service, Front Office, Hotels, Hospitality Management, Hospitality Industry, Hotel Management, Management, Hospitality, Rooms Division, Property Management..., Opera, Hotel Booking, Guest Service Management, Concierge Services
Education
Johnson and Wales University 2007 — 2011
Bachelor of Science (B.S.), Hotel/Hospitality Management
Progressive Insurance August 2013 - Present
InterContinental Hotels Group April 2013 - Present
American Cruise Lines September 2010 - December 2012
Amrican Cruise Lines September 2010 - March 2011
Bank of America January 2006 - September 2010
Restaurant Associates May 2006 - May 2008
Sodexo December 2002 - June 2005
Skills
Hospitality, Food & Beverage, Hotels, Restaurants, Tourism, Hotel Management, Customer Service, Time Management, Microsoft Office, Training, Front Office, Event Management, Marketing Communications, Team Leadership, Marketing Strategy, Fundraising, Teamwork, Sales, Can Name All The..., Management, Event Planning, Catering, Budgets, Leadership, Customer Satisfaction, Operations Management, Hospitality Management
Education
Johnson and Wales University 2005 — 2010
Bachelor, Science Hospitality Management
International Hotel
Associate, Science Hotel Management
Royal Sonesta Hotel July 2013 - Present
InterContinental Hotels Group May 2012 - July 2013
InterContinental Hotels Group August 2011 - April 2012
Starwood Hotels & Resorts Worldwide, Inc. July 2008 - July 2009
Comfort Inn September 2007 - June 2008
Sea Executive Suites October 2005 - July 2007
Skills
Hotel Management, Hotels, Front Office, Hospitality Industry, Microsoft Excel, Hospitality Management, Microsoft Word, Hospitality, Tourism, Management, Rooms Division, Revenue Analysis
Education
Johnson & Wales University 2009 — 2011
MBA, Global Business Leadership, Marketing
Johnson and Wales University
BA, Hospitality
Tadmor College 2005 — 2007
AS, Hospitality
Embassy Suites by Hilton Center-City Philadelphia January 2015 - Present
Hilton Worldwide April 2013 - January 2015
Wyndham Worldwide March 2013 - April 2013
InterContinental Hotels Group June 2011 - March 2013
InterContinental Hotels Group June 2011 - March 2013
InterContinental Hotels Group April 2007 - July 2011
Nordstrom July 2003 - May 2006
Nordstrom January 2003 - 2006
SC January 1999 - December 2005
Marriott Hotel March 2000 - May 2000
Skills
Menu Development, Hospitality Industry, Food & Beverage, Hotels, Front Office, Hospitality, Revenue Analysis, Micros, Restaurants, Food Service, Customer Satisfaction, Catering, Banquets, Resorts, Pre-opening, Opera, Guest Service Management, Rooms Division, Yield Management, Opening Hotels, Property Management..., Pre-opening experience, OnQ, Concierge Services, Tourism, Convention Services, Hotel Booking, Rooms Division..., Restaurant Management, Meeting Planning, Cost Control, Hiring, Lodging, Guest Recovery, Banquet Operations, F, Employee Training, Training, Recruiting, Reservation, Culinary Management
Education
Johnson & Wales University - Providence, RI 2001 — 2002
B.S., Hospitality Management
Johnson and Wales University 1998 — 2002
B.S, Hospitality
Johnson and Wales University 1998 — 2002
A.A.S, Culinary Arts
Johnson and Wales University 1999 — 2001
A.A.S., Culinary Arts
University of Rockhurst
Drury Hotels April 2010 - Present
Courtyard by marriott December 2009 - July 2010
InterContinental Hotels Group February 2006 - November 2007
Education
Johnson and Wales University 2005 — 2010
Bachelor of Science, Hotel Management
Padre Hotel June 2014 - Present
InterContinental Hotels Group July 2012 - January 2014
Marriott International November 2011 - June 2012
Skills
Hospitality, Rooms Division, Hotel Management, Customer Satisfaction, Hotels, Pre-opening, OnQ, Lodging, Property Management..., Guest Recovery, Budgets, Front Office, Guest Service Management, Resorts, Hotel Booking, Hospitality Industry, Hospitality Management, Revenue Analysis, Opening Hotels, Concierge Services, Rooms Division..., Reservation, Hotel Administration, Banquet Operations, Tourism
Education
James Cook University 2003 — 2007
Bachelor of Tourism Managament, International Tourism
Oxley High School, Tamworth, NSW, Australia 1997 — 2002
Verizon Wireless June 2014 - Present
Verizon Wireless September 2009 - June 2014
Verizon May 2005 - September 2009
US Army September 1998 - August 2005
InterContinental Hotels Group June 1999 - October 2002
Skills
Passion for Success, Top-notch Customer..., Knowledge-hungry Learner, Research, Analytical Reasoning, Advocate Of Teamwork, Teamwork, Deductive Reasoning, Hardwork, Highly accomplished, Process Improvement, Analysis, Management, Troubleshooting, Training, Leadership, Customer Retention, Marketing, Call Centers, Customer Service, Project Planning, Team Building, Time Management, Customer Experience
Education
Keller Graduate School of Management of DeVry University 2010 — 2011
Master of Public Administration (MPA), Government Management
Keller Graduate School of Management of DeVry University 2008 — 2010
Master of Business Administration (M.B.A.), Project Management
Lander University 2002 — 2008
Bachelor of Science (BS), Public Administration
Westin Hotels & Resorts September 2013 - Present
InterContinental Hotels Group June 2012 - August 2012
Skills
Front Office, Customer Service, Sales and Meeting, Human Resource, Food & Beverage..., International Relations, Spa Management, Food & Beverage, Hospitality Management, Hotels, Hospitality Industry
Education
Johnson & Wales University-Florida 2011 — 2015
Bachelor of Science (B.S.), Resort Management & Ecotourism
Yew Chung International School-Shanghai 2006 — 2011
International Baccalaureate
Crowne Plaza April 2011 - Present
Once Upon A Wedding, LLC July 2005 - Present
www.winchesterhotelmanagement.com January 2009 - March 2011
Shadowbrook May 2006 - June 2007
InterContinental Hotels Group January 2002 - February 2004
Skills
Wedding Planning, Event Planning, Event Management, Corporate Communications, Corporate Events, Marketing, Marketing Strategy, Marketing Communications, Sales Management, Sales Operations, International Sales, Sales Presentations, Product Marketing, Bilingual, Advertising, Negotiation, New Business Development, Radio Broadcasting, Operational Excellence, Operational Planning, Web Analytics, Web Marketing, Caterease, Delphi, Opera, Encore, Vice Presidents, Destination Events, Strategic Communications, Hotel Management, Hotel Branding, Regional Planning, Regulations, Windows Media Encoder, Intranet Strategy, Business Networking, PNL Management, Whole House Renovations, Hospitality Industry, Hospitality, Meeting Planning, Hotels, Online Marketing, Hospitality Management
Education
Johnson and Wales University
Bachelor's degree
Sage Hospitality April 2015 - Present
InterContinental Hotels Group February 2010 - January 2015
InterContinental Hotels Group November 2008 - December 2010
InterContinental Hotels Group December 2007 - November 2008
Skills
Guest Service Management, Microsoft Office, Hotels, Forecasting, Tourism, Hospitality, Hotel Booking, Yield Management, Front Office, Opera, Reservation, Tour Operators, Opening Hotels, Revenue Forecasting, Hotel Management, Rooms Division, Online Travel, Holidex, Pre-opening experience, Up-selling, Pricing Strategy, Revenue Analysis, Leisure, Hospitality Management, Booking Systems, Rate Management, Hospitality Industry, VIP, Vacation, Loyalty Programs, Delphi, Travel Agency
Education
Johnson & Wales University-Florida 2002 — 2007
Hospitality Management, Hotel, Motel, and Restaurant Management