Experience
Magnolia Hotels  October 2014 - Present
Stack Overflow  January 2014 - September 2014
Sheraton Denver Downtown Hotel  June 2013 - January 2014
Sheraton Denver Downtown Hotel  December 2011 - May 2013
Sheraton Denver Downtown Hotel  April 2011 - December 2011
Mercury Payment Systems   October 2009 - April 2011

Skills
Sales, Sales Management, Hotels, Hospitality, Account Management, Customer Service, Sales Process, Food & Beverage, New Business Development, Customer Satisfaction, Tourism, Contract Negotiation, Training, Budgets, Salesforce.com

Education
University of Colorado Boulder   2008 — 2009
Bachelor, Communications

Sinclair Community College   2005 — 2007
Associate, Communication

Experience
Moneris Solutions  November 2014 - Present
Mercury Payment Systems   September 2009 - June 2014
Chase Paymentech  2006 - 2009
Wells Fargo Bank  2004 - 2006
JP Morgan  2001 - 2002
Merrill Lynch  1999 - 2001
USA.NET  1996 - 1999

Skills
Payment Processing, Merchant Services, Payments, Consultative Selling, Solution Selling, Strategic Partnerships, Lead Generation, New Business Development, B2B, Account Management, Customer Relations, Channel Management, Negotiation, Sales Management, Strategic Planning, Team Leadership, Business Strategy, Contract Negotiation, Payment Card Processing, Channel Partners, Selling, Sales, E-commerce, Marketing, Marketing Strategy, Business Development, Customer Service

Education
Northern Michigan University   1990 — 1995
Bachelor's degree

Experience
Pivotal Payments  May 2014 - Present
Rain1 Solutions   January 2011 - Present
Mercury Payment Systems   December 2011 - April 2014
Viaero Wireless  November 2009 - November 2011
Cricket Communications  June 2009 - November 2009
New Global Telecom  2008 - 2009
Sprint  2004 - 2007
Qwest Communications  2003 - 2005
Sprint  1998 - 2003
GTE Wireless  1996 - 1998

Skills
Sales Operations, Channel Partners, Product Marketing, B2B, Selling, Account Management, Sales, Product Management, Wireless, New Business Development, Salesforce.com, Contract Negotiation, Management, Channel, Telecommunications, Marketing, Cross-functional Team..., Customer Satisfaction, Team Building, VoIP, E-commerce, Sales Management, Direct Sales, Channel Management, Contract Negotiations, Solution Selling, Strategic Partnerships

Education
University of Cincinnati   1986 — 1992
Bachelor’s Degree, Communications

Experience
Richmond American Homes  November 2014 - Present
Mercury Payment Systems   September 2013 - Present
Mercury Payment Systems   June 2012 - September 2013
The Buckle  October 2011 - May 2012
Two Spoons   May 2011 - August 2011
Iowa State University  August 2010 - August 2011
Papa Murphy's International  January 2010 - August 2011
Iowa State University  September 2008 - April 2009

Skills
Relationship Building, Team Leadership, Salesforce.com, CRM, Microsoft Office, Sales Management, Organizational..., Good Communicator, Sales, Customer Service

Education
Iowa State University   2008 — 2012
Bachelor of Science, Business Management; Management

Iowa State University - College of Business   2008 — 2012
Bachelor of Science (B.S.), Management

Highlands Ranch High School   2004 — 2008

Experience
FiveStars  October 2013 - February 2015
Mercury Payment Systems   May 2012 - August 2013
Mercury Payment Systems   February 2011 - July 2012
Posera   January 2004 - February 2011
Givex  March 2000 - December 2003
POS Canada   1998 - 2000
Starbucks Coffee Company  1997 - 1998
Strand Lounge & Sherlock's Pub   1990 - 1995

Skills
POS, Sales Management, Account Management, New Business Development, Customer Relations, Retail, Selling, Sales, Strategic Planning, Cold Calling, SaaS, Marketing Strategy, Product Management, Direct Sales, Customer Service, Lead Generation, Customer Retention, Salesforce.com, Customer Satisfaction, B2B, Sales Process, Inventory Management, Territory Management, E-commerce, Negotiation, Forecasting, Strategic Partnerships, Hospitality, Solution Selling, Business Strategy, Business Development, Team Leadership, Team Building, Marketing, Management, P&L Management, Product Marketing, CRM, Sales Operations, Competitive Analysis, Product Development, Sales Presentations, Channel Partners, Customer Acquisition, Sales Force Development, Merchant Services, Multi-channel Marketing

Education
Mount Saint Vincent University   1990 — 1994
Bachelor of Public Relations, Public Relations

Experience
OrthoFi  October 2014 - Present
PetPaws   November 2012 - Present
Envysion  February 2013 - September 2014
Mercury Payment Systems   December 2011 - December 2012
C.T. Bauer School of Business   November 2010 - December 2011
C.T. Bauer College of Business   August 2009 - December 2011
Canrig   March 2010 - September 2011
Caterpillar Inc  September 2007 - March 2010
Motorola  January 2005 - September 2007

Skills
Synthesizing Customer..., Feature Prioritization, Roadmap Planning, Cross-functional Team..., Creative Vision, New Product Ideation, Product Launching, Product/service..., Product Marketing, Product Development, Requirements Analysis, Product Launch, Product Management, Market Research, Team Leadership, Marketing Strategy, Team Building, Market Analysis, Competitive Analysis, Problem Solving, Program Management, Process Improvement, Forecasting, Online Marketing, Mobile, Six Sigma, Pricing, Negotiation, Integrated Marketing, Business Modeling, Product Strategy, Change Management, Mergers, Mobile Devices, agile product management, Analysis, Management, CRM, Mergers & Acquisitions, Agile Project Management, Start-ups, Plannning, Strategy, SaaS, Leadership, Project Management, E-commerce, Training, SDLC, Project Planning

Education
University of Houston, C.T. Bauer College of Business   2009 — 2011
MBA, Product Marketing/Management & International Business

Purdue University   2000 — 2004
Electrical Engineering, Focus: Nanotechnology, Semiconductors & Biomedical Applications, Psychology (Minor)

Portage High School   1999 — 2000
High School Diploma, Foreign Exchange Student, 4.13

National College   1997 — 1998
Electrical Engineering, Semiconductors

St. Theresa High School   1996 — 1997
Seconday School Certificate, (S.S.C)

Learners Academy   1984 — 1996
Indian Certificate of Secondary Education, (I.C.S.E)

Experience
Vantiv/Mercury Payment Systems   February 2015 - Present
Mercury Payment Systems   January 2011 - Present
Southern Ute Growth Fund  July 2007 - December 2010
H&R Block  October 2004 - June 2007
Sprint  October 2002 - September 2004
Sprint  May 2000 - October 2002

Skills
PeopleSoft, Crystal Reports, Visio, SQL, Business Analysis, Requirements Analysis, ERP, Agile, Requirements Gathering, Analysis, Excel, Microsoft Office, Word, Documentation, Scrum, Payment Industry, Payment Card Processing, Testing, XML, Microsoft Excel, Software Documentation, Agile Methodologies, Software Project..., Project Management, Microsoft Word

Education
The University of Kansas   1995 — 1999
BS, Business Administration, emphasis MIS and Finance

University of Missouri-Kansas City   1999 — 2000
Masters, MBA, emphasis in MIS

Experience
Markit on Demand  October 2011 - Present
Mercury Payment Systems   November 2010 - October 2011
Target Corporation  2006 - June 2010
Lockheed Martin  March 2003 - September 2006
Grissom Software Services   September 2000 - March 2004
Eclectic Radio Corporation   March 2000 - September 2000
Requisite Technologies   February 1999 - March 2000
Lockheed Martin  April 1997 - February 1999

Skills
SDLC, Agile Methodologies, Business Analysis, Program Management, Software Project..., Requirements Analysis, Project Management, Leadership, Business Process

Education
University of Colorado at Boulder   1994 — 1998
Bachelor of Science, Computer Science

Experience
Vantiv  April 2014 - Present
Mercury Payment Systems   March 2014 - Present
Armory Group   June 2009 - Present
First Data Corporation  September 2010 - April 2014
Red Tree Advertising and Brand Strategy   June 2007 - February 2009
Pulte Homes - Colorado   November 2005 - May 2007
Mazerov Research and Consulting   April 2004 - July 2005
Graham Advertising  June 1999 - May 2002

Skills
Product Marketing, Competitive Analysis, Strategy, Marketing Strategy, Direct Marketing, E-commerce, Management, Marketing Communications, Business Development, Marketing, Market Analysis, Product Management, Marketing Research, Email Marketing, Mobile Devices, Leadership, Strategic Partnerships, Integrated Marketing, Market Research, Marketing Management, Digital Marketing, Brand Development, Lead Generation, Creative Direction, Advertising, Shopper Marketing, B2B, Market Planning, Segmentation, Strategic Planning, Start-ups, New Business Development, B2B Marketing, Entrepreneurship, Public Relations, Online Marketing, Demand Generation, Executive Management, Business Strategy, Content Marketing, Strategic Content..., Content Strategy, E-commerce SEO, Copywriting, Mobile Payments, Emerging Payments, Stored Value, Sales, CRM

Education
University of Denver - Daniels College of Business   2004 — 2005
MBA

Northwood University   1995 — 1998
BBA

Experience
Mercury Payment Systems   October 2011 - Present

Skills
Sales Management, Sales, New Business Development, Salesforce.com, Customer Service, Credit Cards, CRM, Direct Sales, Business Development, Account Management, Cold Calling, Strategic Partnerships

Education
University of Alberta

Experience
Integrity Mortgage & Financial Inc.   April 2015 - Present
Eagle Home Mortgage  August 2014 - March 2015
First California Mortgage Company  January 2014 - July 2014
Pinnacle Mortgage Group, Inc.   June 2013 - December 2013
Mercury Payment Systems   June 2011 - May 2013
Independent Consultant  January 2010 - March 2011
Retail Data Systems  August 2007 - June 2009
Xerxes Computer Corporation   August 2006 - August 2007
North Country Business Products  August 2003 - August 2004
NCR  May 1978 - December 2001

Skills
New Business Development, Solution Selling, Sales Operations, B2B, Strategy, Account Management, Sales, Leadership, Contract Negotiation, Management, Online Marketing, Negotiation, Business Intelligence, Customer Retention, Strategic Partnerships, Strategic Planning, Salesforce.com

Education
Kansas State University   1974 — 1978
Bachelor of Science, Business Marketing

Experience
Mercury Payment Systems   January 2011 - Present

Skills
Account Management, Sales, Sales Management, Salesforce.com, New Business Development, Customer Service, Credit Cards, CRM, Business Development, Direct Sales, Payments, Team Leadership, Leadership, Strategic Planning, Payment Card Processing, Sales Process, Solution Selling, Marketing, Strategic Partnerships, B2B

Education
Metropolitan State University of Denver

Metropolitan State University of Denver

Experience
EVO Payments International  December 2014 - Present
Mercury Payment Systems   May 2011 - March 2014
Saving Face On Site LLC   January 2006 - April 2011
FTNI   February 2010 - August 2010
First Data Corporation  October 2007 - October 2009
InfraGard Members Alliance Minnesota   February 2006 - February 2009
Achievian LLC   February 2007 - September 2007

Skills
Microsoft Solution..., Sales Management, Sales Process Training, B2B Direct Sales, Channel Sales, Point of Sale Systems, New Business Development, Financial Statement..., EBPP, Enterprise Software, Cloud Computing, Payment Card Processing, Relationship Management, Salesforce.com, Recruiting, Start-ups, Financial Services, Debit Cards, Lead Generation, Financial Analysis, Selling, CRM, Account Management, Information Technology, Customer Retention, E-commerce, Leadership, Sales Operations, Remote Deposit Capture, Channel, Product Management, P&L Management, Sales, Strategic Partnerships, Marketing, Sales Presentations, Direct Sales, Networking, Mobile Payments, B2B, Strategy, Finance, Sales Process, Strategic Planning, POS, SaaS, Management, Coaching, Executive Management, Competitive Analysis

Education
University of Saint Thomas - School of Business   2011 — 2011
Mini MBA

Portland Community College   1990 — 1992

Cedarburg High School Cedarburg, WI   1982 — 1986

Electronic Transactions Association
Certified Payments Professional

Experience
RingCentral  September 2014 - Present
Selling Simplified  November 2013 - September 2014
Mercury Payment Systems   February 2013 - September 2013
Wells Fargo Bank  April 2010 - February 2013

Skills
Account Management, Sales Management, Sales, Direct Sales, Business Development, Cold Calling, Sales Process, Sales Operations, Lead Generation, Salesforce.com, B2B, Selling, Sales Presentations, Solution Selling, CRM, Agile Methodologies, Management

Education
Northern Arizona University, College of Business Administration   2008 — 2009
Bachelor's degree, Marketing

University of Arizona   2000 — 2002
Business Administration and Management, General

Experience
Mercury Payment Systems   April 2012 - Present
Sundrop Mobile, Inc   March 2007 - May 2012
Kissimmee Utility Authority  January 2003 - March 2007

Skills
.NET, Visual Studio, LINQ, XML, SQL, Business Intelligence, C#, TFS, WCF, HTML, IIS, SaaS, Software Design, T-SQL, Mobile Applications, ASP.NET, Databases

Education
University of Central Florida   1997 — 2002
Computer Science, Computer Science

Experience
SAP  February 2007 - Present
Mercury Payment Systems   February 2006 - February 2007
Infor  November 2002 - February 2006
i2 Technologies  February 2000 - November 2002
QAD  January 1998 - February 2000
Infor  March 1988 - March 1998
Pueblo Ariba   February 1986 - February 1988
Hill Samuel Merchant Bank   August 1985 - February 1986

Skills
Strategy, Cloud Computing, Product Marketing, Business Development, Professional Services, Pre-sales, Integration, Marketing Strategy, Business Analysis, Sales, Product Development, Negotiation, SAP, Thought Leadership, Retail, Recruiting, Supply Chain, Enterprise Software, SaaS, Solution Selling, Business Alliances, Business Intelligence, Business Process, CRM, Channel, Cross-functional Team..., Demand Generation, ERP, Enterprise Architecture, Management, Marketing, Go-to-market Strategy, Pricing Strategy, Product Management, Strategic Partnerships

Education
University of Colorado at Colorado Springs   2010 — 2013
Master of Business Administration (M.B.A.), Dual areas of Emphasis: Management and International Business, Named Outstanding Graduate in International Business

The University of Huddersfield   1981 — 1985
BA (Hons), Business, Information Systems, Organizational Behaviour

Experience
Mercury Payment Systems   June 2011 - Present
Zoola Inc. (Previously Rainbow Rewards Inc.)   October 2010 - June 2011
Baycom, Inc.   May 2008 - July 2010

Skills
Marketing, New Business Development, Account Management, Branding & Identity, Strategic Partnerships, Management, Sales, Leadership, Start-ups, CRM

Education
Northern Michigan University   2004 — 2008
BS, Public Relations (Entertainment and Sports Promotion), Business Administration

Experience
Beyond Pricing   October 2013 - Present
heyzap.com  February 2013 - May 2013
Nose Rider Labs, Inc.   February 2012 - January 2013
Mercury Payment Systems   2011 - 2012
One Acre Fund  2009 - 2010
Oliver Wyman  2006 - 2009
Deutsche Bank  2006 - 2006
Raymond James Financial Inc.  2005 - 2006

Skills
Business Development, Start-ups, Financial Modeling, Data Analytics, Emerging Markets, Corporate Development, Mobile Applications, Advertising, Early-stage Startups, Sales, M&A experience, Mergers, Pricing Strategy, Loyalty Programs, PowerPoint, Transportation, Aviation, Operations Management, Process Improvement, Data Analysis, SQL, Revenue Management, Mergers & Acquisitions, Entrepreneurship, Management

Education
Princeton University   2001 — 2005
AB, Politics

Claremont High School   1997 — 2001

Experience
Mercury Payment Systems, a Vantiv company   July 2013 - Present
Mercury Payment Systems   February 2012 - July 2013
Mercury Payment Systems   July 2007 - March 2012
Mercury Payment Systems   July 2005 - July 2007
Mercury Payment Systems   December 2004 - July 2005
AIG (American International Group)   September 2000 - December 2004

Skills
Strategic Planning, Team Building, Sales Management, Business Development, Leadership, Sales, Customer Service, Project Management, Product Management, Business Strategy, Coaching, Product Development, Marketing, Event Planning, Change Management, Program Management, Team Leadership, Management, Training, Business Analysis, Social Networking, CRM, Strategy, Product Marketing, Online Advertising, Team Management, Public Relations, Online Marketing, Cross-functional Team..., Lead Generation, Social Media Marketing, Event Management, Process Improvement, Start-ups, Advertising, Negotiation, Recruiting, Public Speaking

Education
The College of Wooster   1996 — 2000
BA, International Relations, Chinese

School for International Training   1999 — 1999
Chinese Language, Culture

Nanjing University   1998 — 1998
Chinese language, culture

Experience
Mercury Payment Systems   June 2012 - Present
MasterCard  2009 - 2011
MasterCard  2002 - 2009
MasterCard  1999 - 2002
MasterCard  1995 - 1999
Monetary Transfer System   1994 - 1995

Skills
Prepaid Cards, Debit Cards, Electronic Payments, Payment Industry, Reconciliation, Customer Support, Accounting, Operations, Staff Training, Payment Systems, Payment Card Processing, Transaction Processing, Credit Cards, Account Reconciliation, Vendor Management, Payments, Cards, Acquiring, Access, Cross-functional Team..., Training, Financial Services, Leadership, Mobile Payments

Education
Maryville University of Saint Louis   1994 — 1996
B.S., Accounting

Experience
HighJump Software  January 2014 - Present
Portal1, LLC   April 2011 - Present
Mercury Payment Systems   January 2011 - April 2011
Mercury Payment Systems   February 2006 - January 2011
Infor Global Solutions  2003 - 2006
NxTrend Technology  1997 - 2006
Infor  1997 - 2006
NxTrend Technologies Inc.   1997 - 2002

Skills
Photoshop, Illustrator, InDesign, Microsoft Office, Flash, Adobe Fireworks, Visio, Soundbooth, Adobe Acrobat, Premiere Pro, Dreamweaver, MS Project, HTML, HTML emails, Storyboarding, Cartooning, Illustration, Animation, Graphic Design, Art Direction, Graphics, Web Design, Marketing, Adobe Creative Suite, User Interface Design, Multimedia, Team Management, User Experience, Marketing Communications, CSS, HTML 5, Logo Design, Photography, Advertising, Email Marketing, Creative Strategy, SEO, Information Architecture, Cartoons, Premiere

Education
Texas State Technical College   1983 — 1985
AAA, Commercial Art and Advertising

Experience
The John Ralph Team   June 2012 - Present
Mercury Payment Systems   May 2013 - May 2014
PSC via Aerotek   October 2011 - December 2012
Alaska Small Business Development Center   May 2010 - October 2011
Carlile Transportation   January 2011 - August 2011
Alaska Small Business Development Center   January 2010 - August 2011
Personnel Plus  January 2010 - May 2010
Birchtree Diner   June 2009 - October 2009
Ice Services SA-10   September 2008 - January 2009
Ice Services SA-10   September 2008 - January 2009

Skills
Customer Service, Management, Data Entry, Microsoft Excel, Microsoft Word, Software Documentation, QuickBooks, Accounts Payable, Human Resources, Nonprofits

Education
University of Alaska Anchorage   2009 — 2011
Mathematics

UTEC   2003 — 2004
N/A, Automotive Tech

Grand Junction High School   2000 — 2004
Diploma

Experience
Mercury Payment Systems   May 2012 - Present
Aerotek Professional Services  November 2010 - April 2012
Chicago Office Technology Group  January 2010 - June 2010
Enterprise Rent-A-Car  May 2009 - December 2009

Skills
Recruitment/Retention, New Business Development, Interviewing, Sourcing, Interviews, Business Development, Recruiting, Sales, Marketing Strategy, Salesforce.com, Professional Services, Leadership, Account Management, Cold Calling, Building Relationships, Talent Acquisition, Technical Recruiting, Applicant Tracking..., Sales Management, Team Building, Lead Generation, Marketing, Leadership Development, Sales Process, CRM, Strategic Partnerships, Sales Operations, Customer Retention, Direct Sales, Customer Service, Solution Selling, Selling, Sales Presentations, Relationship Building

Education
Northern Illinois University   2005 — 2009
Marketing, Sales

Experience
Mercury Payment Systems   February 2014 - Present
Mercury Payment Systems   August 2010 - January 2014
Mercury Payment Systems   May 2008 - August 2010
Mercury Payment Systems   February 2005 - May 2008
Mercury Payment Systems   October 2004 - January 2005
Mercury Payment Systems   June 2004 - October 2004
Lifeline Communications  August 2003 - April 2004
Lifeline Communications  September 2002 - August 2003
Lifeline Communications  March 2001 - September 2002
Lifeline Communications  February 2000 - March 2001

Skills
Negotiation, Strategic Planning, Sales Management, Budgets, Payments, Payment Card Processing, Strategic Leadership, Leadership, New Business Development, Direct Sales, Team Leadership, Sales, Executive Management, Solution Selling, Merchant Services, Selling, Start-ups, Strategy, Strategic Partnerships, Sales Process

Education
University of Colorado   2011 — 2013
MBA

Northeastern State University   1998 — 2003
Bachelors in Business Administration

Experience
Mercury Payment Systems   2013 - 2014
Country Club of Castle Pines   April 2012 - November 2013
ADT Security Services  October 2011 - April 2013
Chinowth and Cohen   June 2010 - October 2011
The Cigar Box   October 2010 - November 2010
Galaxy  April 2006 - August 2010
Urban Tulsa Weekly  May 2009 - August 2009
Golf Galaxy  May 2007 - August 2009
Family Aquatic Center   May 2006 - August 2007
Spears School of Business Student Organization   September 2006 - April 2007

Skills
Marketing Communications, Direct Sales, Efficiency Management, Sales, Budgets, Golf, Marketing, Advertising, Event Planning, Social Media Marketing, Negotiation, Social Media, Customer Service, PowerPoint, Public Relations, Microsoft Office, Microsoft Word, Microsoft Excel, Public Speaking, Teamwork

Education
Oklahoma State University   2006 — 2010
Spears school of Business Bachelors, Marketing and Managment

Oklahoma State University   2005 — 2009
Bachelor of Spears School, Business; Management; Marketing

Broken Arrow High School   2003 — 2007

OSU

Experience
Factor 360, Inc.   June 2013 - Present
Mercury Payment Systems   November 2010 - June 2013
Planet Group Inc  May 2010 - December 2010
Contract Spot   June 2009 - August 2009
BPro Inc   January 2006 - January 2009

Skills
VB.NET, C#, Visual Studio, .NET, ASP.NET, XML, SQL Server, Software Development, HTML, Agile, SQL, JavaScript, AJAX, ASP, Linux, Scrum, jQuery, PHP, CSS, Web Development, TFS, Application Development, Agile Methodologies, LINQ

Education
South Dakota School of Mines and Technology   2000 — 2005
Bachelor of Science (BS), Computer Science

Experience
TransUnion Healthcare  November 2014 - July 2015
TransUnion - TURSS   August 2013 - November 2014
Mercury Payment Systems   October 2012 - July 2013
US Navy Reserve  March 1990 - July 2013
VIATECH CONSULTING  April 2012 - May 2012
PartMiner Worldwide Inc.  May 2011 - March 2012
Kaiser Permanente  March 2011 - May 2011
Consova  August 2010 - November 2010
OnTargetJobs  October 2006 - June 2010
Lockheed Martin Information Technology  August 2005 - October 2006

Skills
MySQL, .NET Remoting, SOA, .NET, Tomcat, Apache, SQL Server 2005/2000, SQL, SQL Server, PostgreSQL, C++, VB.NET, Visual Basic, WCF, ASP.NET, Java, J2EE, JDBC, XML, Agile, NUnit, TCP/IP, Agile Methodologies, Microsoft SQL Server, AJAX, Visual Studio, Web Services

Education
The Ohio State University   1988 — 1991
Bachelor, Economics

Experience
Mercury Payment Systems   March 2012 - Present
Critigen  May 2011 - March 2012
School District 27J  February 2009 - May 2011
Mercury Companies  July 2008 - August 2008
Heritage Companies, Inc.   April 2006 - July 2008
First American Heritage Title Co   2006 - 2008
Graphic Packaging International  January 2006 - March 2006
Covad Communications  August 2005 - December 2005

Skills
VMware ESX, Active Directory, Microsoft Exchange, Servers, SAN, Data Center, Backup Exec, IT Operations, Windows, System Administration, Microsoft SQL Server, System Center Suite, System Deployment, Terminal Services, DNS, IIS, SharePoint, WSUS, DFS, WDS, Powershell, VBScript, Storage, FCoE, iSCSI, Information Technology, Windows Server, Virtualization, Citrix, VPN, TCP/IP, Troubleshooting, Enterprise Architecture, Networking, MCITP, CCNA, Firewalls, Cisco UCS, Kerberos, Directory Services, Certificate Services, SCCM, Amazon Web Services..., EMC Storage, LeftHand, Storage Area Networks, Cluster, Microsoft Technologies, Hardware, NAS

Education
Red Rocks Community College   2002 — 2005
Associate of Applied Science - Network Systems Engineering, Computer Technology

Purdue University   1998 — 1999
N/A, Computer Technology

Experience
Nelnet Diversified Solutions  April 2015 - Present
Mercury Payment Systems   June 2011 - April 2015
Jones/NCTI  October 2007 - June 2011
Jones/NCTI  March 2007 - October 2007
Nolte Associates  October 2004 - March 2007
CrossRoadz Direct   January 2004 - October 2004
Arrow Electronics  June 2003 - February 2004
Siemens Business Services  October 2001 - July 2002
Access Communications  1998 - 1999

Skills
Agile Methodologies, Cross-functional Team..., Integration, Project Management, Process Improvement, Agile Project Management, Team Leadership, CRM, Management, Scrum, Software Documentation, Change Management, Certified Scrum Master..., Leadership, Program Management, MS Project, Vendor Management, PMO, SharePoint, Requirements Analysis, Project Planning, Team Building, SDLC, Databases, Visio, IT Strategy, Software Project..., IT Management, Quality Assurance, Telecommunications, Coaching, Business Process..., Software Development, Business Analysis, Team Management, Resource Management, Risk Management, SaaS, Amazon Web Services..., Agile Coach, Agile Trainer, TFS, Rally, Web Services, Web Applications, Microsoft Project

Education
Jones International University   2008 — 2012
Bachelors, Project Management

Denver Academy of Court Reporting   1995 — 1996
Stenography

Ranum High School

Experience
BrandIQ  July 2015 - Present
Xanterra Parks & Resorts  March 2012 - July 2015
The Broadmoor  September 2009 - February 2012
2011 US Women's Open   May 2010 - August 2011
U.S. Anti-Doping Agency   June 2008 - September 2009
Mercury Payment Systems   September 2006 - June 2008

Education
Liberty University
Bachelor of Science, Religion

The University of British Columbia
Master of Divinity (MDiv)

Experience
Mercury Payment Systems   April 2012 - Present
Vantiv  October 2010 - April 2012
Springbok Services  April 2010 - June 2010
Springbok Services  October 2009 - April 2010
Springbok Services  November 2007 - October 2009
Activant Solutions  September 2003 - November 2007
Dex Media  2002 - 2003

Skills
CSS/XHTML, JavaScript, C++, Visual Basic 6.0, Progress OpenEdge10, Visual Studio.Net/Team..., SharePoint, Wikis, Microsoft Office, Excel, Access, PowerPoint, Visio, OneNote, Outlook, Word, SQL, Windows 7, Vista, XP, Unix, Linux, Scrum, Agile Methodologies, Team Leadership, Software Development, Problem Solving, SDLC, Visual Basic, Project Management, PMP, Business Intelligence, Databases, Microsoft SQL Server, Business Process, Cross-functional Team..., PMO, Vendor Management, Management, Integration, Leadership

Education
Metropolitan State College of Denver   1993 — 2002
Bachelor of Science in Computer Information Systems

Jefferson Senior High   1989 — 1992

Warren Technical Occupational School
Certificate in Computer Information Systems

Experience
Soup Stone Consulting   May 2006 - October 2015
Mercury Payment Systems   August 2012 - December 2014
NetFactor  July 2011 - July 2012
Event Management Systems by Dean Evans & Associates, Inc.   March 2008 - July 2011
DeBroux Marketing   April 2006 - December 2007
LexisNexis-ClickData (LNDMS)   April 2004 - April 2006
Dex Media-Dex Direct   November 2002 - April 2004
iSqFt (formerly CNS)   August 2001 - September 2002
MatchLogic  January 2000 - August 2001
Chordiant Software (formerly PrimeResponse)   December 1998 - December 1999

Skills
B2B, Business Intelligence, SaaS, E-commerce, Software Sales, Strategic Planning, Strategic Partnerships, Strategic Sales, Channel Sales, Partner Management, New Business Development, International Sales, Database Marketing, Direct Marketing, Sales Management, Sandler, Miller Heiman, Team Building, CRM, Contract Negotiation, Software Industry, Sales, Channel Partners, Lead Generation, Cloud Computing, Sales Process, Sales Presentations, Account Management, Direct Sales, Solution Selling, Business Development, Online Marketing, Cross-functional Team..., Sales Operations, Leadership, Start-ups, Team Management, Management, Selling, Product Marketing, Salesforce.com, Recruiting, Competitive Analysis, Product Management, Integration, Strategy, Cold Calling, Enterprise Software, Professional Services, Go-to-market Strategy

Education
Santa Clara University
BA-Individual Studies

Experience
Mercury Payment Systems   November 2014 - Present
Kmart Corporation  October 2012 - October 2014
Walgreens  January 2011 - September 2012
Sears Holdings Corporation  May 2009 - December 2010
CVS Health  February 2008 - April 2009
Tata Consultancy Services  November 2007 - January 2008

Skills
Core Java, SQL, Unix, Selenium, QAQC, POS, Team Leadership, Test Automation, Retail, Point of Purchase, E-commerce, SoapUI, Visual Studio, Eclipse, Payment Card Processing, JavaScript, ALM

Education
Kurukshetra University   2003 — 2007
Bachelor of Technology (B.Tech.), Electrical and Electronics Engineering

Experience
Mercury Payment Systems   October 2013 - Present
Mercury Payment Systems   April 2012 - October 2013
Chick Pea, Inc   January 2011 - January 2012
Wells Fargo Bank  November 2005 - August 2010

Skills
Marketing, Customer Service, Sales, Account Management, Sales Management, Budgets, Event Planning, PowerPoint, Customer Satisfaction, Leadership

Education
Metropolitan State College of Denver   2008 — 2010
Bachelor of Arts, Organizational Communications and Convention Management

University of Colorado at Boulder

Experience
EVO Payments International  August 2015 - Present
ServiceSource  April 2014 - August 2015
Honor Business Solutions   January 2013 - April 2014
Mercury Payment Systems   January 2012 - December 2012
Mercury Payment Systems   January 2012 - April 2012
Mercury Payment Systems   December 2010 - January 2012
Mercury Payment Systems   June 2008 - December 2010
Global Payments  February 2007 - February 2008
Global Payments  February 2006 - January 2007
Transmontaigne  2004 - 2005

Skills
Payment Processing, Merchant Services, Problem Solving, New Business Development, Electronic Payments, POS, Negotiation, Team Building, Contract Negotiation, Strategic Planning, Channel Management, Team Leadership, Cross-functional Team..., Forecasting, Budgeting, Leadership Development, Creative Strategy, Change Management, Payment Card Processing, Channel Partners, Start-ups, Mobile Payments, Payments, Sales, Management, Payment Gateways, Leadership, Credit Cards, Direct Sales, Salesforce.com, B2B, Strategic Partnerships, Budgets, Sales Process, Entrepreneurship, SaaS

Education
University of Kansas   1999 — 2003
BGS, Communications

Experience
Ska Brewing   April 2014 - Present
Mercury Payment Systems   November 2012 - March 2014
Rainbow Light Nutritional Systems  October 2011 - November 2012
Santa Cruz Sentinel  2007 - 2011
Vancouver Olympic Committee   2005 - 2007
The Tribune  2003 - 2005
Salt Lake Olympic Committee  1998 - 2002
Solitude Ski Resort   October 1997 - April 1998

Skills
Event Planning, Budgets, Strategic Planning, Marketing Strategy, Forecasting, Leadership

Education
Westminster College   1998 — 2001
MBA, Finance

Saint Joseph's College   1994 — 1997
BS, Business Administration

Experience
Mercury Payment Systems   April 2010 - February 2012
Mercury Payment Systems   October 2009 - April 2010
JC Penney  March 2009 - October 2009
Beccas Sweet Treats   February 2007 - September 2009
Steamworks Brewing Co  February 2008 - March 2009
The Home Depot  May 1996 - August 2006

Skills
Problem Solving, Customer Service, Troubleshooting, Inventory Management, Microsoft Office

Education
Southwest Colorado Community College   2008 — 2009
No degree, Health

Pima Community College   1995 — 1996
no, Theater Arts

Experience
Mental Health Center of Denver  August 2015 - Present
Eating Disorder Center of Denver  July 2014 - July 2015
Denver Children's Home  September 2014 - June 2015
CU Denver Addiction Research and Treatment Services- Synergy   September 2013 - May 2014
Mercury Payment Systems   February 2012 - April 2013
Mercury Payment Systems   September 2011 - February 2012
Blue Sky Bridge  January 2011 - May 2011

Skills
Child Mental Health, Mental Health Counseling, Group Therapy, Customer Service, Sales, Account Management, Teaching, Leadership, Marketing, Team Leadership, Research, Social Networking, Social Media, Data Analysis, Microsoft Office, Microsoft Word, Microsoft Excel

Education
University of Denver   2013 — 2015
Master's Degree, Social Work

University of Colorado Boulder   2007 — 2011
BA, Psychology, Italian

Università di Ferrara   2010 — 2010
Italian, Italian Language and Literature

Experience
Visa  September 2014 - Present
Mercury Payment Systems   November 2012 - September 2014
Sports Authority  April 2011 - November 2012
Cricket Communications  January 2007 - April 2011
The Sports Authority  2011 - 2011
xpedx  October 1999 - September 2006
Information Handling Services  January 1996 - August 1998

Skills
Cross-functional Team..., Project Management, Vendor Management, Program Management, Process Improvement, Business Analysis, Product Management, Management, Leadership, MS Project, Project Planning, PMP, Customer Service, Software Documentation, Software Project..., Visio, Talent Management, Requirements Analysis, Telecommunications, SDLC, CRM, Business Process, Budgets, Software Development, Risk Management, Strategic Planning, Business Process..., Supply Chain, Operations Management, Six Sigma, Quality Assurance, Training, Team Building, Analysis, Negotiation, Team Management, Integration, Project Delivery, Business Intelligence, Project Portfolio..., Agile Methodologies, Marketing, PMO, Account Management, Coaching, Team Leadership, Strategy, Change Management, IT Strategy, IT Management

Education
Regis University   1997 — 1999

Experience
Autodesk  September 2015 - Present
Intuit  November 2014 - August 2015
Mercury Payment Systems   May 2011 - August 2014
IAC Corporation - Servicemagic.com   September 2008 - March 2011
Supreme Lending  September 2007 - September 2008

Skills
Merchant Services, Account Management, Business Development, Channel Partners, Relationship Management, Direct Sales, Sales Operations, Negotiation, National Accounts, Business Intelligence, Pricing, Salesforce.com, Cold Calling, Point of Purchase, Solution Selling, Lead Generation, Mortgage Lending, CRM, B2B, SaaS, E-commerce, Credit, Training, Financial Services, Customer Service, Strategic Planning, Debit Cards, Leadership, POS, Customer Retention, Merchant Card Processing, Financial Analysis, Channel Sales, Strategic Negotiations, New Business Development, Sales, Online Marketing, Cloud Computing, Banking

Education
The Ohio State University
Bachelor of Arts (B.A.), International Relations and Affairs

Experience
Accolade, Inc.   June 2015 - Present
eBay Inc  June 2012 - June 2015
Mercury Payment Systems   January 2011 - May 2012
TopSchool  June 2009 - December 2010
Laureate Education, Inc.   March 2007 - June 2009
American Education Services  October 2001 - March 2007
The Pennsylvania State University  January 2004 - December 2005
Cylogix, Inc.   June 2000 - July 2001
Nabisco  May 1998 - May 2000
International Home Foods, Inc.   January 1997 - May 1998

Skills
Product Management, Product Development, Cross-functional Team..., P&L Management, Product Vision, Product Marketing, Business Analysis, SaaS, Process Improvement, Strategic Planning, E-commerce, Scrum, Strategic Partnerships, Marketing Strategy, Product Requirements, Business Strategy, Product Launch, Product Lifecycle..., New Business Development, SDLC, Change Management, Project Management, Strategy, Program Management, Marketing, Budgets, Competitive Analysis, Team Leadership, Vendor Management, Business Development, Problem Solving, Business Planning, Go-to-market Strategy, Requirements Gathering, Marketing Management, User Experience, Agile Methodologies, Leadership

Education
Susquehanna University
BS, Business, Information Systems

University of Scranton
MBA, Business, Information Systems, Accounting

Experience
Mercury Payment Systems   July 2004 - April 2015
Mercury Payment Systems   2004 - 2008

Skills
Talent Acquisition, Organizational..., Change Management, Coaching, Leadership Development, Team Building, Leadership, Management, Team Leadership, Human Resources, Employee Relations, Recruiting, Employee Benefits, Personnel Management, Program Management, Strategic Partnerships, HRIS, Applicant Tracking..., Process Improvement, Fundraising, Talent Management, Performance Management, Employee Training, Onboarding, Strategy, Customer Service, Nonprofits, Policy, Project Planning, Strategic Planning

Education
Portland State University   1990 — 1992
Bascelor of Science, Psychology

Durango High School

Experience
Your Castle Real Estate  December 2013 - Present
Colorado Concrete Finishes   April 2013 - December 2013
Mercury Payment Systems   January 2012 - April 2013
Metropolitan Homes  March 2005 - January 2012
D.R. Horton   2001 - 2005

Skills
Contract Negotiation, Account Management, Microsoft Excel, B2B, Negotiation, Marketing Strategy, New Business Development, Sales, Microsoft Word, Leadership, Budgets, Customer Service, Process Scheduler, Marketing, Operations Management, Project Management, Team Building, Contract Management, Salesforce.com, Strategic Planning, Sales Management

Education
Metropolitan State College of Denver   1997 — 2003
Bachelor of Science (B.S.), Theoretical Mathematics

Experience
Starz Entertainment  January 2015 - Present
Mercury Payment Systems   December 2011 - January 2015
UDR  February 2008 - December 2011
Spectrum Voice and Data   March 2006 - February 2008
Mile High Racing & Entertainment  October 2002 - March 2006
Buyers Access  November 1999 - October 2002
Aimco  November 1998 - November 1999

Skills
VMware ESX, VoIP, Active Directory, Windows Server, VMware Infrastructure, Microsoft Exchange, EMC Storage

Education
Metropolitan State University of Denver   1996 — 2002
Computer Science

Experience
Mercury  June 2014 - Present
Mercury  June 2013 - June 2014
Mercury Payment Systems   July 2012 - June 2013
Oklahoma Publishing Company  April 2007 - July 2012
Apple Retail  August 2005 - April 2009
Bridgeway Church  June 2003 - June 2005

Skills
Active Directory, Group Policy, SCCM 2012, SCCM 2007, Windows Server, OS X, Windows, Mac, Technical Support, Computer Hardware, Customer Service, Windows 7, Microsoft Office, Photoshop, iWork, Social Networking, Adobe Creative Suite, Graphic Design, Final Cut Pro, Troubleshooting

Education
University of Central Oklahoma   2001 — 2003
BFA, Graphic Design

Experience
Durango Mountain Resort  December 2008 - Present
PeachWorks  August 2012 - August 2015
Mercury Payment Systems   June 2010 - May 2012
Peak Physical Therapy, P.C.   March 2009 - December 2009
THE PAYROLL DEPARTMENT LTD   October 2008 - April 2009
Time Plus Payroll  August 2005 - July 2007
UNIVERSITY OF PHOENIX - Philadelphia Campus   April 2002 - July 2004
PRO Unlimited  February 2000 - December 2001

Skills
Sales, Marketing, Public Speaking, Event Management, Salesforce.com, Sales Management, Account Management, Customer Service, Entrepreneurship, Microsoft Excel, Sales Operations, Process Improvement, Project Management, Strategic Planning, Team Leadership, Management, Team Building, Training, Direct Sales, Sales Process, Leadership, SaaS, Strategic Partnerships, Solution Selling, B2B, CRM, Business Development, Cold Calling, Marketing Strategy, Product Management, New Business Development, Social Media Marketing, Consulting, Event Planning, Negotiation

Education
Stockton University
Bachelor of Applied Science (BASc), Biology

University of Phoenix
Master of Business Administration (MBA), Business Administration, 3.88 GPA

Experience
OpenTable  January 2013 - Present
Mercury Payment Systems   May 2012 - December 2012
Mercury Payment Systems   June 2011 - May 2012
Mercury Payment Systems   January 2009 - June 2011
Alpine City Limits   June 2008 - December 2008
AT&T Mobility  July 2007 - April 2008
Alltel Wireless  August 2006 - May 2007
First Cellular  June 2004 - August 2006
The Pasta House  2001 - 2004

Skills
Payment Card Processing, Sales Operations, Merchant Services, POS, Strategic Partnerships, Wireless, Electronic Payments, Salesforce.com, Customer Retention, Lead Generation, E-commerce, Sales Process, Channel Sales, Direct Sales, Payments, Selling, Account Management, Solution Selling, Credit Cards, Sales, Mobile Payments, SaaS, Payment Systems, Payment Gateways, B2B, Debit Cards, Inside Sales, Relationship Management, ROI Strategies, Online Marketing

Education
John A Logan College
Education

Southern Illinois University, Carbondale
Education

Experience
Sterling Payment Technologies  September 2014 - Present
Mercury Payment Systems   October 2012 - March 2014
EVO Platinum Services  2009 - 2012
Curves  March 2002 - October 2011
Goody's Family Clothing  1993 - 2002

Skills
Fitness, Fitness Training, Wellness, Personal Training, Nutrition, Business Analysis, Team Building, Small Business, Merchandising, Merchant Services, Sales, Store Management, Store Operations, Retail Sales, Sales Management, Direct Sales, B2B, Microsoft Excel, Microsoft Word, Microsoft Office, Business Planning, Team Leadership, Coaching, Mentoring, Revenue Analysis, New Business Development, Time Management, Leadership, Customer Retention, Customer Satisfaction

Education
UNC-G
A

UNC-G
Bachelor of Science (B.S.), magna cum laude

Experience
Mercury®  December 2012 - Present
Mercury Payment Systems   November 2009 - December 2012
Chris Ducker Fine Carpentry   April 2002 - April 2009
Align Technology, Inc.   September 2000 - June 2001
Metapath Software International  September 1998 - September 2000
Portolan Commerce Solutions   May 2000 - July 2000
Aspen Interactive Media   March 1994 - July 1996
Wickes  August 1990 - August 1991
Citicorp Scrimgeour Vickers / Credit Lyonnaise Laing & Cruickshank   September 1985 - December 1989

Skills
C#, Microsoft SQL Server, JavaScript, ASP.NET, SQL, Agile Methodologies, XML

Education
UCLA Anderson School of Management   1991 — 1993
MBA, Entrepreneurial and Small Business Operations

Dickson Poon School of Law, King's College, London University   1982 — 1985
LLB, Law, 2.1

Monkton Combe School   1975 — 1980

Experience
Atlasta Solar Store   April 2015 - Present
Mercury Payment Systems   January 2008 - January 2009
Modis Nederland   January 2002 - January 2003
MSI - Micro-star International CO., Ltd.   January 2001 - January 2002
FedEx Services  January 1999 - January 2000

Skills
Event Planning

Education
San Jose State University   1997 — 1999
Bachelor's degree, Industrial and Organizational Psychology

Experience
Seeds of Learning   January 2015 - Present
Data West Corp   August 2013 - October 2014
Mercury Payment Systems   October 2011 - April 2013
Delta VISION HCP   December 2004 - February 2009
RSVP CO West   January 2004 - October 2005
Delta-Montrose Technical College  August 1999 - November 2003

Skills
Customer Service, Social Media, Bank Reconciliation, Account Reconciliation, Pivot Tables, General Ledger, Journal Entries, Accounts Payable, Accounts Receivable, Data Entry, Human Resources, Accounting, Payroll, Bookkeeping, QuickBooks

Education
Kaplan University   2008 — 2009
Human Relations

College Of Eastern Utah
Accounting, Art

Experience
Mercury Payment Systems   September 2013 - Present
Sevilleta National Wildlife Refuge   May 2013 - August 2013
UNM Hospitals  September 2008 - May 2013

Skills
HIPAA, Hospitals, BLS, Healthcare Information..., Clinical Research, Cpr Certified, Healthcare, Epic Systems, Patient Safety, Medical Terminology

Education
The University of New Mexico   2008 — 2012
Bachelor's degree, Biology, Psychology

Experience
Tractor Supply Company  February 2013 - Present
Mercury Payment Systems   April 2012 - February 2013
Avnet Technology Solutions  August 2008 - April 2012
Lending Choices, Inc.   March 1993 - December 2008

Skills
Excel, SAP, Access, Outlook, PowerPoint, Visio, Microsoft Word, Microsoft Publisher, QuickBooks, ACT, Ultipro, Filemaker Pro, FileMaker, Financial Analysis, Management, Business Analysis, Microsoft Excel, Cross-functional Team..., Compensation Structures, Budgets

Education
Mesa Community College

The University of South Dakota

Experience
Mercury Payment Systems   November 2013 - Present
JobAdder   September 2014 - October 2014
Pearson  August 2013 - November 2013
Premier, Inc.   July 2008 - July 2013
Bank of America  October 2006 - July 2008
Travelport  June 2006 - October 2006

Skills
Quality Assurance, QuickTest Professional, Quality Center, HP Extensiblity..., JavaScript, Selenium, Dojo Automation, Flex Automation, QTP, Testing, XML, Test Automation, HTML

Education
SUNY Plattsburgh   1993 — 1994

SUNY Cortland   1992 — 1993
Elementary Education and Teaching