OnStar Company
OnStar Corporation is a subsidiary of General Motors that provides subscription-based communications, in-vehicle security, emergency services, hands-free calling, turn-by-turn navigation, and remote diagnostics systems throughout the United States, Canada, China, Mexico, Europe, Brazil, and Argentina. Customer service: 0800 026 0034 Founded: 1996 Parent organization: General Motors Headquarters: Detroit, Michigan, United States Founders: General Motors, Electronic Data Systems, Hughes Electronics Subsidiaries: OnStar Global Services Corp, Shanghai OnStar Telematics Co., Ltd
OnStar List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at OnStar. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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OnStar Employees
OnStar July 2014 - April 2015
Chase October 2010 - April 2014
Victoria's Secret September 2009 - October 2010
Enterprise Rent-A-Car February 2008 - September 2009
Hyundai Motor America June 2007 - August 2007
Education
Marshall University 2004 — 2008
Bachelor of Business Administration (B.B.A.)
CSC March 2014 - Present
Krystalize September 2013 - Present
Seeq June 2013 - Present
Splunk June 2012 - March 2014
Expedia June 2010 - June 2012
CMI July 2008 - June 2010
Enterprise Architects February 2006 - July 2008
OnStar June 2006 - October 2006
HP 2004 - 2006
Hewlett Packard 2004 - 2006
Skills
Enterprise Architecture, Enterprise Software, Virtualization, Open Source, Integration, Cassandra, Apache, Big Data, Cloud Computing, Security, Distributed Systems, Architecture, Data Center, Hadoop, Strategy, Solution Architecture, SaaS, CRM, Mobile Devices, IT Strategy, Splunk, IT Operations, High Availability, Professional Services, Fortune 500, Storage, Cross-functional Team..., Unix, Software Development, Infrastructure, SOA, Network Security, System Architecture, Agile Methodologies, Pre-sales, Storage Area Networks, Cisco Technologies, Disaster Recovery, Network Architecture, Telecommunications, IT Management, System Deployment, Technical Leadership, Server Architecture, Consolidation, Server Consolidation, Technical Architecture, Scalability, TOGAF, Zachman
Education
Indiana University Bloomington 1989 — 1999
BS, Computer Science
Plainfield High School 1986 — 1988
Yooper Shirts, LLC December 2009 - Present
J. Symons Design September 2006 - August 2009
Redfella Records October August 2008 - June 2009
Norandex Building Materials July 2004 - November 2006
OnStar March 2002 - October 2003
Wells Fargo March 2001 - February 2002
Jon's Auto June 1999 - February 2001
Jaguar's Only January 1998 - June 1999
Skills
Graphic Design, Apparel Graphics, Books, Magazines, Photography, Video, Web Design, InDesign, Advertising, Poetry, Music, Adobe Creative Suite, Illustrator, Dreamweaver, Apparel, Layout, Corporate Identity, Brochures, User Experience, Art Direction, Photoshop, Graphics
Education
Northern Michigan University 2007 — 2008
Associate of Applied Arts, Graphic Communication
Ishpeming High School 1994 — 1997
General Motors January 2015 - Present
General Motors April 2013 - December 2014
General Motors January 2013 - April 2013
OnStar August 2011 - December 2012
Comerica Bank July 2008 - August 2011
Comerica Bank October 2006 - July 2008
Best Buy 2001 - 2006
Skills
Sales Management, Customer Satisfaction, Customer Service, Call Center, Sales, Team Building, Customer Experience, Strategic Planning, New Business Development, Leadership, Retail, Forecasting, Process Improvement, Operations Management, Business Development, Management, Coaching, Vendor Management, Banking, CRM, Sales Operations, Business Strategy, Financial Analysis, Budgets, Salesforce.com, B2B, Training, Pricing, Program Management, Business Relationship..., Performance Management, Product Launch, CRM Integration, Project Management, Data Analytics, Business Process..., Business Intelligence, Pricing Strategy, Analytics, Sales Process, Cross-functional Team..., Negotiation, Customer Retention, Business Planning, P&L Management, Executive Management, Finance, Product Management, Competitive Analysis, Call Centers
Education
Michigan State University - The Eli Broad Graduate School of Management 2010 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
Michigan State University 2000 — 2004
Bachelor of Arts (BA), Business Administration and Management, General
KeyBank January 2012 - Present
General Motors - OnStar September 2007 - August 2010
General Motors September 2007 - January 2009
General Motors- North America September 2007 - January 2009
OnStar 2004 - 2007
Regional Consulting Centers July 2003 - November 2004
Executive Resolutions Center October 2002 - July 2003
General Motors- North America September 2002 - July 2003
Skills
Customer Retention, Call Center, Sales Management, CRM, Sales Presentations, Key Account Management, Public Speaking, Relationship Marketing, Automotive, Customer Satisfaction, Cross-functional Team..., Account Management, Product Launch, Sales Operations, Competitive Analysis, Six Sigma, Project Management, Analysis, Business Process..., Process Improvement
Education
Michigan State University 1997 — 2001
Bachelor of Arts, English/Communications
Universidad de Complutense de
OnHealthcare June 2015 - Present
L'Anse Creuse Public Schools 2007 - June 2015
OnStar June 2013 - August 2013
St. John Macomb-Oakland Hospital, Macomb Center October 1988 - November 1997
Skills
Microsoft Word, Microsoft Office, Customer Service, Hospitals, Telephone Skills, English, Windows, Data Entry, Filing, Microsoft Excel, Receptionist Duties, Medical Terminology, Nursing
Education
Baker College of Clinton Township 2012 — 2015
Associate of Applied Science, Medical Insurance Coding Specialist/Coder
Macomb Community College 1989 — 1993
Telogis August 2013 - Present
OnStar 2010 - February 2013
Vision Care Holdings 2007 - 2009
Career Education Corporation 2006 - 2007
Avis Budget Group 2005 - 2006
Enterprise Rent-A-Car 2000 - 2005
Skills
Sales Management, Management, Project Management, Employee Training, Supervisory Experience, Customer Retention, Customer Satisfaction, Sales, Account Management, Team Building, Customer Service, Strategic Planning, Team Leadership, Project Planning, Marketing Strategy, Operations Management, Sales Operations, CRM, Training, Process Improvement, New Business Development, Recruiting, Leadership, B2B, Sales Process, Program Management, Leadership Development, Cold Calling, Profit, Marketing, Forecasting, Selling, Salesforce.com, Cross-functional Team...
Education
Lindenwood University 2007 — 2009
MBA, Business Administration
Webster University 2003 — 2006
B.A., Management
emaginePOS May 2014 - Present
Zeno Consulting, Inc. November 2005 - Present
DaisyWorks, Inc. May 2011 - June 2014
OnStar August 2013 - May 2014
OnStar September 2012 - August 2013
Service Lane eAdvisor February 2012 - September 2012
Axeda Corporation August 2011 - January 2012
Test Products, Inc. October 2010 - January 2012
Panasonic Automotive Systems December 2010 - February 2011
Axeda Corporation December 2009 - May 2010
Skills
Architecture, Innovation, Problem Solving, Mentoring, Software Engineering, Application Development, Web Development, User Interface Design, Testing, TDD, Java, J2EE, .NET, Hibernate, Spring, JavaScript, jQuery, XML, Scrum, Web Services, Databases, Programming, Python, SOA, Agile Methodologies, Software Development, C, JavaScript Libraries, Node.js, JavaScriptMVC, C#, HTML, GIS, Linux, Integration, UML, Apache, Continuous Integration, Test Driven Development, Java Enterprise Edition, AngularJS, CSS, SQL, Redis, MongoDB, Agile, Flex, MySQL, Oracle, Riak
Education
Wayne State University 2000 — 2001
M.S., Computer Science
Michigan State University 1992 — 1996
B.S., Zoology
Sirius XM Radio Inc. November 2013 - Present
Waste Management April 2012 - October 2013
OnStar December 2010 - March 2012
OnStar March 2008 - November 2010
Carlson Marketing Group August 1997 - February 2008
EDS Group 1996 - 1997
EDS Group November 1994 - August 1996
Skills
Automotive, Customer Retention, Cross-functional Team..., Customer Experience, Product Launch, Marketing, Management, CRM, Direct Marketing, Program Management, Customer Service, Marketing Strategy
Education
Michigan State University 1990 — 1994
Bachelor of Arts, Communication
FirstMerit Bank July 2007 - Present
ABN AMRO Mortgage Group / CitiMortgage June 2003 - July 2007
OnStar June 2001 - June 2003
Skills
E-learning Development, Instructional Design, Lectora, Captivate, Web-based Training, Instructional Technology, Blended Learning, Instructor-led Training, Photoshop, PowerPoint, Snap, Leadership Development, E-Learning, Program Management, SNAP, Training, Camtasia, Learning Management..., ILT, Change Management, Banking, Management, Organizational..., Job Aids, Performance Improvement, Needs Analysis, Webinars, Training Delivery, Call Centers, SnagIt, Learning Management, Team Building, Workshop Facilitation, Leadership, Coaching, ADDIE, Employee Training, SCORM, Training Facilitation, Multimedia, Performance Consulting, Hands-on Training, Staff Development, Technical Training, Distance Learning, Written Communication, Training Needs Analysis, Project Management
Education
Michigan State University 1985 — 1990
BS, Resource Development, Wildlife Management
University of South Carolina 2013 - Present
OnStar August 2000 - August 2010
Harland Clarke 1999 - 2000
EDS Group June 1993 - May 1999
Skills
Automotive, Leadership, Six Sigma, Cross-functional Team..., Program Management, Process Improvement, Strategic Planning, PMP, Business Process..., Management
Education
NYIT 2006 — 2008
Master of Business Administration (MBA)
Saint Michael's College 1989 — 1993
Bachelor of Arts (B.A.)
Advantage Tech October 2013 - Present
OnStar April 2012 - September 2013
Enterprise Rent-A-Car June 2009 - March 2012
Live Healthy America January 2008 - May 2009
Skills
Marketing, Sales, Cold Calling, Customer Retention, Customer Service, Market Research, Customer Satisfaction, Technical Recruiting, Sales Management, Time Management, Direct Sales, Employee Training, Adaptability, Staffing Services, Training, Account Management, Management, Microsoft Office, Leadership, Recruiting
Education
Iowa State University - College of Business 2006 — 2009
Bachelor's degree, Marketing
University of Nebraska at Omaha 2005 — 2006
General Motors March 2014 - Present
OnStar September 2010 - February 2014
Qualcomm January 2010 - August 2010
Qualcomm June 2009 - December 2009
Qualcomm March 2008 - June 2009
Qualcomm Project July 2004 - April 2007
Education
Wayne State University 2012 — 2014
Master of Business Administration (MBA), Will finish it by end of Y2014
National Institute of Technology Warangal 2000 — 2004
Bachelor of Technology (BTech), Electronics and Communications Engineering
OnStar March 2014 - Present
Batesville Casket Company February 2012 - February 2014
Gilbert Technology Insights, LLC January 2005 - February 2012
Macomb Community College September 2002 - March 2007
General Motors June 1981 - June 1993
Skills
Project Management, Cross-functional Team..., Strategy, Strategic Planning, Product Management, Leadership, P&L Management, Product Development, Competitive Analysis, Web Design, Mobile Applications, User Experience, Agile Methodologies, eCommerce, Marketing, Consulting, Process Improvement, Marketing Strategy, Social Media, Customer Service, Analysis, Start-ups, Marketing Communications, Market Research, Team Building, Team Leadership, CRM, Partner Management, Management, B2B
Education
Oakland University 1989 — 1992
MSCSE, Computer Science and Engineering
Kettering University 1981 — 1986
BSME, Mechanical Engineering
American Airlines April 2015 - Present
US Airways March 2014 - April 2015
Bank of America July 2012 - July 2013
TIAA-CREF November 2010 - June 2011
Banc of America Investments July 2008 - November 2010
E*TRADE Financial June 2007 - July 2008
OnStar 2001 - 2004
Skills
Economics, Account Management, HTML, Equities, Investments, Management, Financial Risk, Valuation, Financial Services, Series 7, Risk Management, Investment Strategies, Portfolio Management, Finance, Vendor Management, Alternative Investments, Banking, Financial Analysis, Securities, Mutual Funds, Fixed Income, Trading, Relationship Management, Strategic Financial..., Capital Markets, Financial Modeling, Derivatives, Bloomberg, Series 63, Asset Management, Access, Financial Markets, Bonds, Strategy
Education
University of North Carolina at Charlotte - Belk College of Business 1998 — 2001
BS, Finance
Johnson C. Smith University - JCSU 1997 — 1999
Clever Investor Student
Clever Investor Student
OnStar April 2011 - Present
Lockheed Martin March 2010 - April 2011
Lockheed Martin June 2009 - August 2009
General Motors - OnStar May 2008 - August 2008
Ford Motor Company June 2007 - August 2007
Skills
Systems Engineering, Software Engineering, Engineering Management, Embedded Systems, System Architecture, Software Development, C, Perl, C++, Testing, Requirements Analysis, Integration, Unix, Java, Requirements Management, Agile Methodologies, Matlab, Program Management, Linux, Python, System Design, Electrical Engineering
Education
Michigan State University 2005 — 2009
BS, Computer Engineering
General Motors November 2014 - Present
Panasonic November 2013 - November 2014
Panasonic August 2011 - November 2013
OnStar September 2008 - August 2011
Yazaki North America June 2007 - September 2008
Invisi-Wire May 2005 - May 2007
Entou Inc February 2001 - March 2005
Skills
Automotive, Vehicles, Automotive Engineering, FMEA, Engineering Management, PPAP, Electrical Engineering, Cross-functional Team..., Infotainment, Supplier Quality, DFMEA, Electronics, Root Cause Analysis, Continuous Improvement, Automotive Electronics, Product Lifecycle..., Speech Recognition, Engineering, Product Development, Systems Engineering, Testing, Embedded Systems, Six Sigma, Vector CANalyzer, Simulink, Telematics
Education
Louisiana Tech University 2003 — 2007
BS, Electrical Engineering
Lebanese University of Law
SolarCity June 2015 - Present
GM Fleet and Commercial April 2014 - Present
OnStar September 2013 - April 2014
Enterprise Rent a Car June 2005 - February 2013
Skills
Customer Service, Sales, Management, Organization, Human Resources, Marketing, Customer Satisfaction, Project Management, Customer Retention, Cold Calling, Account Management, Leadership, Training, Sales Process, Temporary Placement, Sales Management, New Business Development, Team Building, Sales Operations, B2B
Education
La Salle University 1999 — 2003
Bachelor of Arts (B.A.), History/Business
Schafer Condon Carter (SCC) August 2010 - Present
GSD&M October 2005 - November 2007
OnStar February 2002 - July 2004
BBDO Detroit January 2001 - January 2002
FCB Worldwide May 2000 - January 2001
Skills
Creative Strategy, Interactive Advertising, Copywriting, Integrated Marketing, Outdoor Advertising
Education
Chicago Portfolio School 2008 — 2009
Advertising
Michigan State University 1996 — 2000
Bachelor's degree, Advertising
Sprint Nextel 2004 - Present
OnStar May 2003 - August 2003
Ponderosa & Bonanza Steakhouses August 1999 - August 2002
Skills
Competitive Analysis, Cross-functional Team..., Marketing Strategy, Strategic Planning, Product Development, Forecasting, Brand Management, Product Launch, Product Marketing, Budgets, Marketing, Pricing
Education
Indiana University - Kelley School of Business 2002 — 2004
MBA, Marketing
University of Idaho 1993 — 1997
BS, Marketing & Finance
Quicken Loans November 2012 - April 2015
UST Global July 2011 - November 2012
ETE Reman February 2010 - July 2011
Wells Fargo July 2008 - February 2010
Convergys October 2007 - June 2008
OnStar October 2002 - June 2007
OnStar March 2002 - October 2002
OnStar November 2000 - March 2002
Minacs December 1998 - November 2000
Standard Motor Products March 1990 - December 1998
Skills
Call Center..., Business Process..., Onshore/Near Shore and..., Multi Site Experience, Transition Management, Call Center Operations..., Strategic Planning, Change Management, Channel Management, Implementation, Training & Development, Quality Management, Work Force Management, Client Relationship..., Vendor Relations, Telecommunications, Sales Management, Marketing, Business Development, Solutions Development, BPO, Call Center, Project Management, Workforce Management, Business Process, Call Centers, Leadership, CRM, Process Improvement, Training, Team Building, Business Process..., Cross-functional Team..., Management, Customer Satisfaction, Recruiting, Employee Training, Customer Service, Account Management, Vendor Management, Customer Experience, Performance Management, Customer Retention, Six Sigma, Program Management, Channel Partners, Operations Management, Outsourcing, Sales, Service Delivery
Education
Kaplan University 2008 — 2011
BA, Business Administration
LIU Brooklyn 1998 — 1999
BA, Business Administration
General Motors January 2013 - Present
Consultant May 2012 - January 2013
Complete Financial Solutions June 2000 - January 2013
BNI Networking 2007 - May 2011
BNI - Team Michigan October 2007 - April 2011
Grapevine Chapter of BNI April 2010 - October 2010
Cooper-Standard Automotive June 1999 - July 2000
OnStar September 1998 - April 1999
General Motors January 1994 - August 1998
General Motors January 1992 - December 1993
Skills
Continuous Improvement, Cross-functional Team..., Manufacturing, Automotive, Manufacturing..., Root Cause Analysis, Lean Manufacturing, Public Speaking, Process Improvement, Project Planning, Leadership, Analysis, Team Building, Training, Engineering, Kaizen, Product Development, Entrepreneurship, Business Networking, Management, Sales Process, Sales Presentations, Customer Satisfaction, Software Documentation, Direct Sales, Joint Ventures, Systems Engineering, Automotive Engineering, Strategy, Automotive Electronics, Sales Operations, Electrical Engineering, NI LabVIEW, Design Engineering, Electrical Diagnosis, Lean Thinking, Emcee, Labview, AutoCAD, Project Estimation, Validation Engineering, Technical Writing, Technical Assistance, Test Engineering, FMEA, PPAP, GD&T, Product Engineering
Education
Kettering University 1985 — 1990
BSEE, Electrical Engineering
Renaissance High School 1981 — 1985
Atlas Air July 2015 - Present
Atlas Air November 2014 - June 2015
Cisco March 2014 - November 2014
Nelnet Diversified Solutions July 2010 - October 2013
General Dynamics Advanced Information Systems November 2009 - July 2010
IBM September 2007 - October 2009
OnStar January 2006 - September 2007
Verizon Business July 2005 - January 2006
West Corporation November 2004 - July 2005
EDS (now HP) 2001 - 2004
Skills
Cisco Technologies, Firewalls, Network Architecture, Data Center, Networking, MPLS, Network Security, Troubleshooting, QoS, Virtualization, IT Management, CCIE, Network Engineering, System Deployment, Network Design, IT Solutions, Project Management, CCIE R&S, Network Topology, Statistics, Leadership, Technical Writing, Business Planning, Proposal Writing, Written & Oral..., Small Business, Team-oriented, Financial Analysis, Communication, Highly Detailed, Easy to Talk to, Highly Ambitious, Business Development, Business Continuity..., Financial Accounting, Financial Risk, Disaster Recovery, Security
Education
Lansing Community College 1994 — 1996
Epsilon December 2014 - Present
Sears Holdings Corporation March 2013 - December 2014
Sears Holdings Corporation March 2012 - March 2013
Sears Holdings Corporation May 2011 - March 2012
OnStar June 2010 - August 2010
Team Detroit June 2009 - September 2009
Doner Advertising May 2008 - August 2008
Jack Morton Worldwide December 2007 - January 2008
Skills
Integrated Marketing, Advertising, Social Media Marketing, Digital Marketing, Customer Insight, Interactive Marketing, Facebook, Analytics, Marketing Communications, Direct Marketing, Email Marketing, Marketing Research, Marketing, Competitive Analysis, Strategy, Social Media, Creative Strategy
Education
Northwestern University 2009 — 2010
M.S., Medill Integrated Marketing Communications
Michigan State University 2005 — 2009
Bachelor, Advertising and Psychology
Ford Motor Company June 2013 - Present
OnStar May 2012 - August 2012
OnStar May 2011 - August 2011
MIT Plasma Science and Fusion Lab May 2010 - August 2010
Skills
Customer Service, Microsoft Office, Microsoft Excel, Embedded Systems, PowerPoint, Matlab, Customer Satisfaction, Product Development, Microsoft Word, Java, Cross-functional Team..., Program Management, HTML, Electronics
Education
Massachusetts Institute of Technology 2009 — 2013
Bachelor of Science in Electrical Engineering and Computer Science
Barracuda Networks May 2013 - Present
None January 2007 - Present
SignNow April 2012 - April 2013
AT&T Interactive December 2009 - April 2012
OnStar October 2009 - November 2009
Life360 January 2009 - November 2009
ClearMechanic August 2009 - October 2009
Qualcomm May 2008 - December 2008
Teaching & Learning Center April 2007 - May 2008
Graduate Indian Student Association March 2007 - March 2008
Skills
Hadoop Developer, Android, Perl, iPhone, Blackberry, Mobile Internet, Magento, Hadoop, Mobile Devices, Mobile Applications, User Experience, Integration, Testing, iOS development
Education
University at Buffalo 2007 — 2009
MS, CSE/EE/Telecommunications
Jawaharlal Nehru Technological University 2002 — 2006
Bachelor of Technology, Electronics and Telecommunication
Rosary Convent High School
Tim Lamb Group September 2011 - Present
Dick Pryor Group LLC 2010 - September 2011
Habitat for Humanity 2009 - 2010
General Motors 2007 - 2009
General Motors 2006 - 2007
OnStar 2002 - 2006
Skills
Customer Satisfaction, Automotive, Vehicles, Automobile, Negotiation, Sales, Leadership, Program Management, Profit, Customer Retention, Management, Automotive Aftermarket, Sales Management, Retail, Parts, Team Building, Sales Operations, Team Management, Marketing, New Business Development, Sales Process, Inventory Management, Training, Dealers, Cross-functional Team..., Competitive Analysis, Start-ups, Forecasting, Mergers & Acquisitions, Business Strategy, Strategy, B2B, Income Statement, Account Management, Continuous Improvement, Strategic Planning, Business Planning, Product Marketing, Dealer Management, CRM, Process Improvement, Business Development, Market Planning, Mergers, Operations Management, Marketing Strategy, Selling, Market Analysis, Key Account Management, P&L Management
Education
Jones Graduate School of Business, Rice University 1996 — 1996
Executive Seminar, Negotiation Skills
Center for Creative Leadership 1994 — 1994
Leadership Skills Training
University of Michigan-Flint 1989 — 1992
MBA, Finance, Marketing
Tulane University 1971 — 1976
Bachelor's degree, Business Administration and Management, General
Edcor October 2011 - Present
onstar May 2010 - October 2011
Southeastern Michigan Health Association August 2004 - June 2008
Skills
Coaching, Call Center, Performance Management, Customer Service, Customer Satisfaction, Change Management, Call Centers, Employee Training, Management, Analysis, Quality Assurance, Team Building, Software Documentation, Process Improvement, Leadership, Training, Microsoft Excel, Strategic Planning
Education
University of Phoenix 2007 — 2008
MBA, Business
Kentucky State University 1997 — 2002
Bachelor of Arts, Elementary Ed./Behavioral & Social Sciences
Johnson & Johnson Health and Wellness Solutions, Inc. March 2015 - Present
OnStar September 2013 - February 2015
Thomson Reuters January 2013 - September 2013
ProQuest January 2010 - January 2013
ProQuest May 2009 - December 2009
Skills
Online Publishing, Content Management, Product Management, Lead Generation, Strategic Partnerships, Email Marketing, Content Strategy, B2B, Web Analytics, Marketing Communications, Digital Marketing, Product Marketing, Content Development, Digital Media, Publishing, Ebooks, Direct Marketing, Social Media Marketing, Online Advertising, Salesforce.com, SaaS, Online Marketing, Social Media, Competitive Intelligence, User Experience, Competitive Analysis, Digital Strategy, Academic Publishing, Leadership, CRM, E-commerce, Market Research, Product Requirements, SEM
Education
Michigan Technological University 1998 — 2000
BS, Scientific & Technical Communications
Cardinal Health July 2011 - Present
Valley Towing Products August 2009 - June 2011
OnStar 2011 - 2011
Ford Motor Company June 2004 - January 2009
Ford Motor Company February 2003 - June 2004
Ford Motor Company November 2000 - January 2003
Ford Motor Company October 1999 - November 2000
Ford Motor Company May 1997 - June 1998
Ford Motor Company March 1995 - May 1997
Skills
Supply Chain Management, SAP, Inventory Management, Supply Chain, Operations Management, Program Management, Automotive, Six Sigma, Team Leadership, Product Development, Logistics, Continuous Improvement, Warehousing, Manufacturing, Purchasing, Team Building, Quality Assurance, Budgets, Cross-functional Team..., Strategic Planning, Change Management, Customer Service, Project Planning, Management, Contract Negotiation, Strategy, Project Management, ERP, Customer Satisfaction, Forecasting, Lean Manufacturing, Negotiation, PMP, Sales, Warehouse Management, Leadership
Education
Wayne State University 1986 — 1989
MBA, Finance, International Marketing
Michigan State University 1982 — 1986
BS Packaging Engineering, Technical & Business Concentrations
Time Warner Cable March 2013 - Present
Time Warner Cable October 2010 - March 2013
Time Warner Cable March 2006 - October 2010
IBM 2003 - 2006
OnStar 2001 - 2002
Hannaford Bros. Co. 1998 - 2001
EDS Group 1997 - 1999
Penn Traffic 1992 - 1997
Skills
Telecommunications, Call Centers, VoIP, Wireless, Troubleshooting, IP, Vendor Management, Customer Satisfaction, Process Improvement, Customer Service, Broadband, Team Leadership, SDLC, System Deployment, Business Analysis, Software Documentation, Service Delivery, Integration, Data Center, Technical Support, Computer Network..., Visio, Switches, Networking, Disaster Recovery, LAN-WAN, Telephony, Cisco Technologies, Routers, Security, TCP/IP, Active Directory, Avaya, Network Engineering, Network Administration, Ethernet, Requirements Analysis
Education
Strayer University 2013 — 2017
Information Technology, Database, 4.0
SUNY Empire State College 2008 — 2012
Bachelor of Applied Science (B.A.Sc.), Business Information Systems
Jamestown Community College 2004 — 2008
Associate of Arts and Sciences (A.A.S.), Computer and Information Systems Security/Information Assurance
The Ramp Group February 2015 - Present
Stefanini US August 2013 - February 2015
Sogeti January 2010 - July 2013
Mike Maiorana Creative Services 1995 - 2011
iCrossing May 2009 - January 2010
Advanced Media Solutions January 1997 - January 2010
RCM Technologies March 2008 - May 2009
Blue Cross Blue Shield of Michigan 2008 - 2008
DTE Energy 2006 - 2007
OnStar June 1997 - February 2005
Skills
Interaction Design, User Interface Design, Mobile Applications, User Interface, Graphic Design, Wireframing, Web Design, Layout, Technical Illustration, Desktop Publishing, Dreamweaver, HTML, Photoshop, XHTML, CSS, Adobe Creative Suite, Illustrator, jQuery, User-centered Design, Social Media, SEO, JavaScript, Front-end Development, User Experience, Web Applications, SharePoint, Corporate Identity, Agile Methodologies, User Experience Design, Wireframes, Web Development, Axure, Usability
Education
Macomb Community College 1985 — 1990
Associates
Chippewa Valley 1982 — 1985
General Motors - Global Connected Consumer April 2014 - Present
Verizon Wireless January 2008 - March 2014
Verizon Wireless January 2005 - January 2008
OnStar April 2001 - January 2005
Visteon January 2000 - April 2001
Zsigo Wireless October 1996 - January 2000
US Navy August 1992 - August 1994
Skills
Wireless, Telematics, Product Development, Wireless Networking, Embedded Systems, Integration, Mobile Devices, Cellular Communications, LTE, 4G, CDMA, Telecommunications, WiFi, Mobile Communications, M2M
Education
Michigan State University 1994 — 1998
BSEE, Electrical Engineering
AT&T Mobility October 2013 - Present
AT&T Mobility June 2013 - October 2013
AT&T April 2011 - June 2013
OnStar May 2003 - April 2011
Skills
Telematics, Call Center, Program Management, Operations Management, Process Management, Cross-functional Team..., Telephony, Product Launch, Vendor Management, Wireless, Customer Experience, Product Management, Automotive, Telecommunications, Process Development, Product Development, Process Improvement, Business Process..., Competitive Analysis, Six Sigma, Business Strategy, Change Management, Management, Requirements Analysis, Strategy, CRM, Project Management, Start-ups, Customer Satisfaction, Leadership, Project Planning, Training, Call Centers, Automotive Aftermarket, Team Leadership, Connected Devices, Speech Recognition, Public Speaking, Mobile Devices, Integration, New Business Development, Quality Assurance, Outsourcing, Business Development, Customer Retention, PMP, M2M, Product Marketing, Strategic Partnerships, Process Simulation
Education
University of Michigan 2004 — 2007
MBA, Business
Michigan State University 2000 — 2004
Bachelors, Bachelor of Business Administration- Supply Chain Management
MIC Customs Solutions April 2015 - Present
Arrow Strategies July 2009 - March 2015
JDM Systems Consultants June 2008 - June 2009
Onstar June 2008 - June 2009
Teledata October 2007 - May 2008
EDS October 2000 - July 2007
EDS June 1996 - September 2000
EDS January 1995 - June 1996
EDS August 1993 - May 1995
EDS April 1985 - August 1993
Skills
SDLC, Business Analysis, Business Intelligence, Visio, Data Warehousing, Oracle, Requirements Gathering, Vendor Management, Databases, SQL, Management, Requirements Analysis, ETL, Process Improvement, Information Technology, PL/SQL, Unix, Testing, Software Development, Enterprise Architecture, Cognos, MS Project, Microsoft SQL Server, System Administration
Education
EDS Technical Development and Vendor Training 1994 — 2005
Certificates, Application Development
Macomb Community College 1981 — 1984
Associate, General Business
Career Preparation Center 1979 — 1981
Two-Year Certificate, Data Processing
Sterling Heights High School 1978 — 1981
Trinity Health (HQ Michigan) September 2015 - Present
Balance December 2009 - Present
State of Connecticut January 2015 - July 2015
OnStar April 2014 - November 2014
Comerica Bank June 2013 - December 2013
Ally Financial Inc. October 2012 - June 2013
UnitedHealthcare March 2010 - September 2012
Advisicon 2009 - January 2012
EDS April 1989 - May 2009
EDS April 2004 - September 2005
Skills
Infrastructure, Government, Finance, VoIP, Automotive, Telephony, PMP, PMO, Program Management, MS Project, Project Management, SDLC, Project Portfolio..., Process Improvement, Resource Management, Project Planning, Requirements Gathering, Management, SharePoint, Management Consulting, Vendor Management, Team Leadership, Cross-functional Team..., Change Management, Risk Management, Project Delivery, Software Project..., Business Process..., Enterprise Architecture, CRM, Data Center, Outsourcing, Business Analysis, IT Strategy, Service Delivery, Business Process, Information Technology, Requirements Analysis, Integration, Visio, Business Intelligence, IT Management, Governance, CMMI, Agile Project Management, IT Service Management, ITIL, Consulting, Business Transformation, Solution Architecture
Education
Michigan State University
BA, Business
Michigan State University
OnStar May 2005 - Present
OnStar October 1998 - June 2006
Meritor (formerly Rockwell Automotive) 1997 - 1998
Perot Systems 1995 - 1997
EDS 1992 - 1995
Skills
Agile Methodologies, EAI, Enterprise Architecture, Enterprise Software, Java, Leadership, Scrum, Software Design, Telematics, Agile Project Management, Software Development
Education
Michigan State University
Bachelor's Degree, Marketing
GE Aviation May 2010 - Present
Gexpro June 2008 - April 2010
Michigan State University 2006 - 2008
OnStar 2007 - 2007
Skills
Human Resources, Labor Relations, Succession Planning, Talent Management, Onboarding, Employee Relations, Performance Management, Employee Engagement, Workforce Planning, Talent Acquisition, Deferred Compensation, HRIS, Recruiting, Organizational..., HR Policies, Leadership Development, Personnel Management, Organizational Design, College Recruiting, Organizational...
Education
Michigan State University 2006 — 2008
Masters, Labor Relations and Human Resources
Michigan State University 2001 — 2005
Bachelors, Psychology
Avaya March 2015 - Present
Avaya May 2013 - March 2015
Avaya August 2010 - May 2013
Avaya January 2007 - August 2010
Avaya September 2004 - January 2007
OnStar May 2000 - August 2001
Skills
Avaya, CTI, Unified Communications, Telephony, IVR, Professional Services, Contact Centers, SIP, IP, Integration, Video Conferencing, Telecommunications, VoIP, ACD, H.323, Telecom Network Design, Data Management, Networking, Analytics, Customer Service, Consulting, Enterprise Architecture, Project Management, Social Media, Social Networking, Outsourcing, Strategic Planning, Quality Assurance, Quality Management, Technical Writing, Ubuntu, Vendor Management, Visio, Virtualization, VMware, Xen, OS X, Unified Messaging, Managed Services, LAN-WAN, Avaya Technologies
Education
Oakland University 1999 — 2003
B.S., Management Information Systems
Lancaster University 2001 — 2002
Business Management / Economics
De La Salle Collegiate 1996 — 1999
OnStar October 2007 - Present
City of Novi, Michigan November 2011 - Present
Skills
Social Media, Promotions, Customer Relations, Proposal Writing, Direct Mail, Marketing Communications, Event Management, Customer Service, B2C marketing, Multi-channel Campaign..., CRM, Non-profit Boards, Non-profit Leadership, Digital Project..., Digital Marketing..., Project Management, Program Management, Relationship Marketing
Education
Walsh College 1999 — 2001
MBA, Interactive Marketing
Walsh College 1995 — 1997
MS, Management, with Marketing Emphasis
Eastern Michigan University Center for Quality
Internal Quality System Auditing Certificate
Western Carolina University - Cullowhee
Professional Project Management Certificate
Michigan State University - James Madison College 1988 — 1993
BA, American Public Affairs - Social Relations
Michigan State University 1988 — 1993
BA, French
Divine Child High School 1984 — 1988
Ally Financial Inc. July 2015 - Present
ViSalus March 2014 - July 2015
OnStar June 2010 - February 2014
Skills
Process Improvement, Forecasting, Customer Service, Customer Satisfaction, Leadership, Coaching, Sales, Public Speaking, Management, Call Centers, Reporting, Data Analysis, Workforce Management, Training, Microsoft Office, Vendor Management
Education
Northwood University 2003 — 2007
Bachelor of Business Administration (BBA), Marketing/Advertising
Northwood University 2003 — 2007
Bachelor of Business Administration (B.B.A.), Language Arts
Detroit Diesel June 2014 - Present
Blue Cross Blue Shield of Michigan June 2013 - May 2014
Magnify Analytic Services, a division of Marketing Associates September 2007 - January 2013
Pinnacle IT Solutions July 2007 - September 2007
R L Polk August 2006 - July 2007
OnStar February 2006 - August 2006
GMAC Insurance 2004 - 2006
GMAC Insurance 2004 - 2006
Logica 2001 - 2004
Computer Horizons Corp. 1992 - 1998
Skills
SAS, Data Mining, Analytics, SQL, Data Analysis, Business Intelligence, Omniture, Database Marketing, SAS Macros, Advanced SAS Programming, SAS programming, Marketing Analytics, Data Modeling, Data Management, Predictive Modeling, Databases, Predictive Analytics, Analysis, Data Warehousing, Statistical Modeling, CRM, Logistic Regression, Market Research, Segmentation, Teradata
Education
Oakland University 1986 — 1988
MBA, Business, Finance
Michigan State University 1980 — 1983
BA, Humanities, English, Philosophy
Berkley High School 1976 — 1980
Amazon May 2014 - Present
Amazon October 2011 - May 2014
General Motors 1990 - 2012
OnStar August 2011 - September 2011
OnStar September 2007 - July 2011
OnStar July 2006 - September 2007
OnStar June 2005 - July 2006
Skills
CRM, Start-ups, Management, Cross-functional Team..., Business Development, Automotive, Engineering, Leadership, Workforce Planning, Project Planning, Consulting, Outsourcing, Software Development, International Business, Program Management, Strategy, Sourcing, Call Centers, Product Management, Continuous Improvement, Forecasting, Vendor Management, Product Development, Telecommunications, Project Management
Education
Rensselaer Polytechnic Institute 1990 — 1993
Masters, Engineering Science
Michigan Technological University 1986 — 1990
BSEE
Blue Cross and Blue Shield of Nebraska June 2013 - Present
Dow Kokam (Dow Chemical joint-venture) 2012 - 2013
CEC (2.0 billion dollar NASDQ (CECO) publicly-traded global company. 2009 - 2011
Canadian National Railway March 2007 - October 2009
General Motors/OnStar 2001 - 2007
OnStar 2001 - 2004
Motorola 1999 - 2001
Steelcase 1991 - 1999
Education
Michigan State University 1995 — 1998
Masters, Labor Relations and HR
University of Michigan
Masters, Social Work
University of Michigan
Bachelors, Communications
OnStar January 2009 - Present
General Motors March 1995 - December 2008
Skills
Automotive, Continuous Improvement, Cross-functional Team..., DFMEA, Engineering, FMEA, Kanban, Leadership, Lean Manufacturing, Manufacturing, Process Improvement, Root Cause Analysis, Six Sigma, Supplier Quality, Troubleshooting, Value Stream Mapping, 5S
Education
Kettering University 2003 — 2005
Masters, Operations Management
Marquette University 1988 — 1993
OnStar October 2010 - Present
MGM Grand Detroit August 2007 - March 2015
OnStar November 2008 - September 2010
OnStar by GM February 2006 - November 2008
OnStar/GM September 2001 - February 2006
Lucent Technologies 1995 - 2001
AT&T Network Systems 1993 - 1995
AT&T Bell Laboratories 1985 - 1993
Purdue University 1983 - 1985
Delco Products Division, General Motors Corporation 1983 - 1983
Skills
Business Intelligence, Project Management, Risk Management, Contract Management, Troubleshooting, Mechanical Engineering, Cost Management, Program Management, Process Management, Employee Management, Engineering Management, Project Planning, MS Project, Telematics, Systems Engineering, Management, Manufacturing, Telecommunications, Engineering, Automotive, Acoustics, Budgets, Business Process..., Change Management, Continuous Improvement, Contract Negotiation, Cross-functional Team..., Leadership, Operations Management, Integration, Business Analysis, PMP, Process Engineering, Process Improvement, Product Development, Product Management, Project Portfolio..., Software Project..., Team Building, Team Leadership, Testing, Vendor Management, Microsoft Project
Education
Stevens Institute of Technology 1995 — 1996
Certificate
Purdue University 1983 — 1985
MSME
Kettering University 1978 — 1983
BME
Wright State University 1977 — 1978
None
Xenia High School 1974 — 1977
Diploma
OnStar November 2011 - Present
General Motors - OnStar October 2010 - November 2011
HP Enterprise Services 2008 - 2010
HEWLETT PACKARD, formerly, EDS October 2004 - 2010
EDS October 2006 - August 2009
EDS January 1994 - January 2006
VSP January 2001 - January 2004
Skills
COBOL, ITIL, DB2, Servers, SQL
Education
Northern Michigan University 1983 — 1987
Bachelor of Science, Computer Science
General Motors November 2009 - Present
OnStar August 2008 - Present
OnStar 2005 - August 2008
OnStar 2002 - 2005
OnStar 2000 - 2002
OnStar 1996 - 2000
General Motors 1991 - 1996
General Motors 1988 - 1991
General Motors 1984 - 1987
Skills
Product Management, Line Management, Telematics, Cross-functional Team..., Vendor Management, Program Management, Management, Product Launch, Product Development, Market Research, Strategy, Automotive, Integration, Project Management, New Business Development, Team Management, Sales, Marketing Strategy, Marketing, Leadership, Business Planning, Manufacturing
Education
Indiana University - Kelley School of Business 1987 — 1987
MBA, Marketing, Finance
Kettering University 1979 — 1984
BS, ME, EE
General Motors January 2007 - October 2013
OnStar January 2000 - December 2006
GM International Product Center January 1998 - December 2000
Skills
Program Management, Sensors, Data Acquisition, System Testing, CDMA, CDMA2000, Telematics, Automotive, Engineering Management, Cross-functional Team..., Product Development, Engineering, Six Sigma, Continuous Improvement, Process Engineering, Testing
Education
Michigan State University - The Eli Broad Graduate School of Management 2001 — 2003
MBA
Lawrence Technological University 1992 — 1994
Master of Engineering, Systems
Lawrence Technological University 1982 — 1987
BSEE, Electrical Engineering
Metaverse Mod Squad September 2014 - Present
Studiocom September 2006 - March 2009
Metal Management July 2003 - August 2006
OnStar September 2001 - December 2002
General Fasteners September 1998 - February 2001
Skills
Excel, Word, Data Entry, 10 Key, Inventory Management, Social Media, Online Marketing, Microsoft Office, Customer Relations, Strategic Planning, Social Media Marketing, Customer Service, Advertising, HTML, Email Marketing, Research, Digital Marketing, Market Research, Online Advertising, Social Networking, Public Speaking, Facebook, PowerPoint, Management, Marketing, Telecommuting, Listening, Problem Solving
Education
Penn State University 2014 — 2016
Bachelor's Degree, Business and Marketing
Owens Community College 2012 — 2014
Associates Degree, Business Management Technology
Macomb Community College 1998 — 2000
General Business
Vobal Technologies, LLC February 2010 - Present
Haemoscope Corporation March 2006 - May 2009
Haemoscope Corporation September 2005 - March 2006
Haemoscope Corporation October 2004 - September 2005
Self April 2001 - October 2004
The Second City December 2001 - February 2003
Diamond Management & Technology Consultants August 1999 - April 2001
OnStar June 1998 - August 1998
ALK Technologies September 1995 - July 1997
Skills
Business Strategy, Theatre, Improvisation, Marketing, Product Development, Cross-functional Team..., Short Films, Strategy, Entrepreneurship, Strategic Partnerships, Analytics, Business Development, Contract Negotiation, Product Management, Start-ups, Marketing Strategy
Education
Northwestern University - Kellogg School of Management 1997 — 1999
Master of Business Administration (MBA), Marketing and Statistics
Princeton University 1991 — 1995
BSE, Engineering and Management Systems
Glenbrook North High School 1987 — 1991
GM Financial January 2012 - Present
OnStar May 2010 - January 2012
Enterprise Rent-A-Car May 2008 - January 2010
Skills
Account Management, Customer Satisfaction, Customer Retention, Sales Management, New Business Development, Customer Service, Territory Management, Sales, Team Building, B2B, Salesforce.com, Retail, Leadership, Sales Process, CRM, Cold Calling, Direct Sales, Forecasting, Marketing, Pricing, Sales Force Development, Sales Operations, Sales Presentations, Selling
Education
Kent State University 2000 — 2006
B.A., Sociology
Elemental Technologies October 2014 - Present
Yottaa September 2011 - September 2014
OnStar June 2010 - August 2010
MIT May 2009 - August 2009
MIT May 2009 - August 2009
Skills
Python, Algorithms, Ruby on Rails, Java, jQuery, REST, JavaScript, Software Development, Web Development, Ruby, Git, String Theory, Matlab, Testing, Computer Science, CSS, MySQL, Animal Husbandry, Baby Blessings, Comfort Food, Tone Of Voice, Eclipse, Saab
Education
Massachusetts Institute of Technology 2007 — 2011
BS, Computer Science
OnStar July 2012 - Present
AT&T May 2008 - August 2012
AT&T January 2007 - April 2008
AT&T April 2004 - December 2006
AT&T January 1999 - April 2004
Skills
Customer Service, Call Center Development, Call Center, Performance Metrics, Labor Relations, Supervisory Experience, Business Process..., Process Engineering, Quality Measurement, Cross-functional Team..., Vendor Management, Call Centers, Customer Experience, Telecommunications, Process Improvement
Education
Northwestern University - Kellogg School of Management 2001 — 2003
MBA, Finance, Business Strategy, Marketing
University of Michigan 1992 — 1996
Ally Financial Inc. June 2015 - Present
OnStar July 2012 - June 2015
Asset Acceptance March 2011 - July 2012
Asset Acceptance May 2010 - March 2011
Chrysler Financial August 2007 - September 2009
Chrysler Financial April 2005 - August 2007
Chrysler Financial May 2003 - April 2005
Skills
Business Process..., Coaching, Customer Satisfaction, Change Management, Financial Services, Data Analysis, Team Leadership, Customer Service, Account Management, Management, Performance Management, Process Improvement, Team Building, Team Management, Strategy, Cross-functional Team..., CRM, Business Transformation, Business Strategy, Forecasting, Leadership, Leadership Development, Marketing, Microsoft Excel, Operations Management, Program Management, Project Management, Business Process
Education
Michigan State University 1995 — 1999
Bachelor of Arts, Marketing
The Cambridge Group April 2015 - Present
The Cambridge Group April 2013 - Present
The Cambridge Group September 2012 - April 2013
E&J Gallo Winery June 2011 - August 2011
The Cambridge Group June 2008 - August 2010
The Cambridge Group April 2006 - June 2008
Channel Economics, LLC September 2005 - May 2006
OnStar June 2004 - September 2005
General Motors June 2002 - September 2003
Skills
Segmentation, Analytics, Marketing Strategy, Competitive Analysis, Strategy, Cross-functional Team..., Integrated Marketing, Marketing Research, Management Consulting, Marketing, Go-to-market Strategy, Management, Data Analysis, Advertising, Consumer Behaviour, Customer Insight, Market Research, Business Strategy, Market Analysis
Education
Northwestern University - Kellogg School of Management 2010 — 2012
MBA, Marketing, Strategy, Management/Organization, Social Enterprise
Northwestern University 2002 — 2006
BA, Political Science, Business, German
General Motors - Global Product Planning & Program Management 2011 - Present
OnStar 2009 - 2011
General Motors - Global Market & Industry Analysis 2008 - 2009
General Motors - Global Market & Industry Analysis 2007 - 2008
General Motors - Global Market & Industry Analysis 2004 - 2007
General Motors - Service & Parts Operations 2002 - 2004
Oldsmobile Division 1999 - 2002
Pontiac-GMC Division 1997 - 1999
Delphi Interior & Lighting 1995 - 1997
Chevrolet Motor Division 1988 - 1995
Skills
Cross-functional Team..., Strategy, Marketing Strategy, Business Planning, Automotive, Marketing, Strategic Planning, Data Analysis, Management, Market Analysis, Leadership, Customer Satisfaction, Business Strategy, Forecasting, Customer Insight, Analysis, Sales, Project Management, Sales Management, Brand Management, Vehicles, Product Launch, Product Development, Analytics, Marketing Research, Training, Product Marketing, Market Planning, Marketing Management, Segmentation, Team Leadership, Competitive Intelligence, New Business Development, Budgets, Sales Operations
Education
Michigan State University
MA, Advertising / Marketing
Michigan State University
BA, Communication Arts and Sciences / Advertising
WAX Enterprises June 2006 - Present
Mediafly, Inc. (Mediafly.com) September 2007 - July 2013
OnStar August 2002 - May 2006
Government e-Management Solutions May 2001 - August 2001
Skills
IPTV, Sales, Marketing, Strategy, Due Diligence, Social Media Marketing, Partnership-building, Contract Negotiation, Mentoring, Team Management, Cross-cultural..., Spanish-speaking, New Business Development, OTT, Streaming Media, Business Development, Digital Media, Strategic Planning, Cold Calling, Enterprise Mobility, Connected Devices, Investment Advisory, Certified Project..., Mobile Applications, Business Strategy, Leadership, Management, Project Management
Education
Massachusetts Institute of Technology - Sloan School of Management 2000 — 2002
MBA, Information Technology & Business Transformation
University of Pennsylvania
BA, Psychology, Marketing, Spanish, Cum Laude Graduate
Instituto Internacional
St. Louis Country Day School
Sciences & Liberal Arts
General Motors May 2014 - Present
General Motors August 2011 - May 2014
OnStar April 2004 - August 2011
Allied Domecq May 2001 - April 2004
Kmart March 1998 - May 2001
Skills
Compliance, Security, PCI DSS, SOX, Information Security..., Sarbanes-Oxley Act, Information Security, IT Strategy, Risk Management, IT Management, Disaster Recovery, Network Security, Enterprise Architecture, Business Continuity, Information Technology, IT Operations, Governance, CISSP, Vendor Management, Data Center, IT Service Management, Management, ITIL, Program Management, SDLC, Vulnerability Assessment, Leadership, ISO 27001, Infrastructure, Identity Management, Integration, Computer Security, IT Audit, Cloud Computing, COBIT
Education
Iowa State University 1991 — 1996
Ph.D., Nuclear Physics
Truman State University 1987 — 1991
B.S., Physics
FCA US LLC (formerly Chrysler) January 2011 - Present
Chrysler August 2010 - February 2011
General Motors April 2010 - July 2010
HUMMER LLC May 2009 - March 2010
OnStar by GM July 2007 - April 2009
Shanghai General Motors October 2004 - June 2007
OnStar April 2002 - September 2004
OnStar March 1999 - May 2002
General Motors June 1997 - March 1999
General Motors November 1994 - May 1997
Skills
Telematics, Program Management, Product Launch, Purchasing, Joint Ventures, Automotive, Cross-functional Team..., Product Development, Vehicles, Engineering Management, Product Management, Continuous Improvement, Parts, Pricing
Education
Wayne State University 1991 — 1993
MBA
Kettering University 1985 — 1990
BS, Electrical Engineering
Renaissance High School 1981 — 1985
QuintEvents November 2014 - Present
Zaftool June 2014 - September 2014
Fish Window Cleaning May 2011 - January 2014
Bloomberg June 2009 - May 2011
Protiviti July 2006 - August 2007
OnStar May 2004 - August 2004
Skills
Process Improvement, Leadership, Microsoft SQL Server, Management, SQL, JavaScript, C#, Software Development, User Interface Design, Database Design, Microsoft Excel, Strategy, SQL Server, Internal Audit, Window Cleaning, Employee Training, Ruby on Rails, Amazon Web Services...
Education
Indiana University - Kelley School of Business 2005 — 2006
MS, Business and Information Systems
Indiana University - Kelley School of Business 2003 — 2005
BS, Business
OnStar September 2010 - Present
OnStar March 2009 - September 2010
OnStar February 2007 - March 2009
OnStar January 2004 - January 2007
OnStar January 2001 - January 2004
General Motors December 1997 - January 2001
General Motors June 1996 - December 1997
General Motors January 1993 - June 1996
General Motors September 1987 - January 1993
Skills
Process Improvement, Cross-functional Team..., Business Process..., Automotive, Leadership, Forecasting, Program Management, Management, Project Planning, SDLC, Project Management, Business Planning, Customer Retention, Contract Negotiation, Strategic Planning, Integration, IT Strategy, Product Management, CRM, Customer Satisfaction, Budgets, Strategy, Manufacturing, Business Development
Education
Wayne State University 1987 — 1990
MBA - Graduate School of Business, Finance
Michigan State University 1980 — 1982
BA - College of Communication Arts and Science, Merchandise Management
Northern Michigan University 1978 — 1980
OnStar February 1999 - Present
Eaton: Vehicle Switch and Electronics Division (Formerly Lectron) February 1994 - February 1999
Vultron Incorporated June 1992 - February 1994
A.S.T. Incorporated February 1988 - June 1992
Skills
Vehicles, Telematics, Electronics, Testing, FMEA, Automotive, Automotive Electronics, Embedded Systems, Electricians, Product Development, Engineering Management, Continuous Improvement
Education
Lawrence Technological University 1991 — 1998
Bachelors of Science Degree, Electrical Engineering Technology
Xerox Corporation August 2004 - Present
Knowmatics, Inc April 2003 - December 2009
OnStar April 2003 - July 2004
eTrack Solutions, Inc. September 2002 - March 2003
Xerox November 1994 - September 2002
Whitehall Asset Strategies, Inc. July 1991 - June 1993
Chase Lincoln First Bank, NA November 1985 - March 1991
Arthur D. Little July 1981 - May 1985
Skills
Program Management, Management, Process Improvement, Cross-functional Team..., Outsourcing, IT Strategy, Six Sigma, Business Process..., Enterprise Software, Enterprise Architecture, Project Management, Cloud Computing, Business Process..., Business Analysis, Information Technology
Education
University of Rochester - Simon Business School 1976 — 1981
MS
Kenyon College 1972 — 1976
BA
OnStar March 2008 - Present
Skills
DFMEA, Process Improvement, Automotive, Telematics, Program Management, Vehicles, Six Sigma, Systems Engineering, Engineering Management, Integration, Continuous Improvement, FMEA, Embedded Systems, Testing, Product Management, Cross-functional Team..., SDLC, Telecommunications, Product Development
Education
Michigan State University 2000 — 2005
NAVTEQ 2005 - 2006
OnStar 1999 - 2005
General Motors 1996 - 1999
General Motors January 1992 - March 1996
Education
Kettering University 1991 — 1996
BSEE, Electrical Engineering
Fiat Chrysler Automobiles (FCA) February 2015 - Present
OnStar June 2013 - February 2015
MSCSoftware Corp. January 2005 - May 2013
MSCSoftware Corp. July 2003 - December 2004
BASF 2002 - 2003
Ford Motor Company 1992 - 2000
Skills
CAE, Product Lifecycle..., Simulations, Software Development, Finite Element Analysis, Software Engineering, Unix, Enterprise Software, High Performance..., PDM, Perl, Linux, C++, Nastran, C, Software Design, Systems Engineering, Testing, Fortran, Optimization, Python, Cloud Computing, ClearCase, CFD, Dynamics, Programming
Education
Michigan Technological University 1988 — 1990
Doctor of Philosophy (Ph.D.), Computational Physics, 4.0
Michigan Technological University 1986 — 1988
Master of Science (M.S.), Physics, 3.82
Hebei Unviersity of Engineering 1978 — 1982
Bachelor of Science (B.S.), Electrical Engineering
onstar 2007 - Present
Education
Michigan State University 1988 — 1992
General Motors - OnStar September 2013 - Present
OnStar February 2012 - September 2013
OnStar June 2002 - March 2012
General Motors June 1998 - June 2002
Key Plastics January 1994 - June 1998
Skills
Certified Six Sigma..., Certified Manager of..., Global Business..., Strategic Planning, Product Development, Program Management, Lean Manufacturing, Six Sigma, Testing, Process Improvement, Leadership
Education
Indiana University - Kelley School of Business 2007 — 2009
MBA
Louisiana State University 1991 — 1993
MS, Manufacturing
GM 2000 - Present
OnStar April 2000 - February 2012
General Dynamics 1996 - 2000
Skills
Telematics, Systems Engineering, Product Lifecycle..., Systems Thinking, Globalization, Infotainment, Engineering Management, Wireless, Program Management, Cross-functional Team..., Engineering, Product Launch, System Design, DFMEA, Integration
Education
University of Michigan-Flint 2002 — 2004
MBA
Michigan Technological University 1992 — 1996
B.S.E.E.
OnStar Bus MgrGeneral Motors1991 - Present
Skills
Team Building, Budgeting, Automotive, Telematics, Cross-functional Team..., Forecasting, Strategic Planning, Process Improvement, Problem Solving
Education
Indiana University - Kelley School of Business 1989 — 1991
Blue Care Network June 2015 - Present
Onstar November 2014 - May 2015
Consultant at Youngsoft April 2014 - October 2014
Blue Cross Blue Shield of Michigan February 2006 - April 2014
Youngsoft August 1999 - February 2006
Skills
Software Project..., Requirements Analysis, Program Management, Agile SCRUM, PMO, Cross-functional Team..., Agile Methodologies, SDLC, Agile Coaching, Project Portfolio..., Project Management, IT Strategy, CA Clarity, Microsoft Project, OpenPPM, CMMI Implementation
Education
National Institute of Technology Karnataka 1990 — 1994
Bachelor's Degree, Bachelor of Engineering in Electrical and Electronics
St Lawrence High School 1981 — 1990
AirBoss Flexible Products Engineering Administrative SupportSnelling Staffing ServicesMarch 2014 - April 2014
PGK Engineering September 2013 - February 2014
Aerotek September 2012 - August 2013
Kelly Services January 2012 - August 2012
OnStar September 2011 - December 2011
Integrity Staffing Solutions April 2011 - August 2011
Comerica Bank December 2006 - November 2010
Tweddle Group 2003 - 2006
Kelly Automotive Group 1996 - 2003
Skills
Administrative..., Process Improvement, Microsoft Excel, Outlook, Microsoft Office, PowerPoint, Project Management, Team Building, Entrepreneurship, Strategic Planning, Social Networking, Leadership, Time Management, Access, Customer Service, Start-ups, Training, Administrative...
Education
University of Phoenix - online 1999 — 2001
Macomb Community College
Computer Science
OnStar February 2008 - Present
OnStar November 2004 - January 2008
General Motors February 2004 - October 2004
Automotive Multimedia Interface Collaboration February 2003 - January 2004
OnStar December 1999 - January 2002
OnStar December 1999 - January 2002
General Motors October 1997 - November 1999
General Motors July 1989 - September 1997
Skills
Automotive, Supply Chain Management, Vehicles, Project Management, Program Management, Product Management, Cross-functional Team..., Customer Satisfaction, Strategic Planning, Telematics, Budgets, Customer Retention, Strategy, Product Development, Marketing, Wireless, Process Improvement, CRM, Management, Product Launch, Sales Operations, Business Planning, Logistics
Education
University of Michigan 1995 — 1997
MBA
Kettering University 1989 — 1994
General Motors - OnStar August 2013 - Present
General Motors June 2012 - August 2013
General Motors - OnStar April 2011 - May 2012
OnStar September 2010 - April 2011
General Motors - OnStar May 2009 - August 2010
OnStar by General Motors 2006 - 2009
Skills
CRM, Telematics, Cross-functional Team..., Product Development, Automotive, Product Launch, Six Sigma, Product Management, Security, Product Marketing, Vendor Management, Customer Service, Project Management
Education
Michigan State University 1987 — 1991
Bachelor of Arts (B.A.), International Relations and Affairs
L3 EOTech May 2015 - Present
AutolIv May 2010 - May 2015
OnStar April 2008 - November 2009
Visteon Corporation - Audio & Infotainment 1999 - 2007
Visteon November 1996 - August 1999
Ford Motor Company 1991 - 1999
Skills
Automotive, Quality System, Automotive Electronics, Telematics, Test Equipment, Engineering, PCB design, Electronics, Labview, Infotainment, Embedded Systems, Engineering Management, Root Cause Analysis, Testing, CANoe, Automotive Engineering, Vehicles, DFMEA, FMEA, Product Engineering, Powertrain, Components, Embedded Software, Microcontrollers, APQP, PPAP, Manufacturing..., Vector CANalyzer, RF, ISO 17025, uds, UDS, PCB Design
Education
Lawrence Technological University 2004 — 2008
BSTM, Engineering
General Motors 2005 - Present
General Motors 2002 - 2004
OnStar 1999 - 2003
General Motors 1981 - 2000
Skills
Research, New Business Development, Automotive, Automotive Engineering, Cross-functional Team..., Engineering Management, Engineering, Human Computer..., Integration, Product Development, Product Design, Program Management, Project Management, Project Planning, Telematics, User-centered Design, User Experience, Analysis
Education
Massachusetts Institute of Technology 1977 — 1981
American Express August 2003 - Present
OnStar 2000 - 2003
Education
North Carolina Agricultural and Technical State University 1985 — 1988
General Motors May 2009 - Present
General Motors June 2005 - May 2009
General Motors 2001 - 2005
OnStar 1997 - 2001
General Motors 1977 - 1997
Skills
Strategic Communications, Corporate Communications, Media Relations, Product Marketing, Brand Management, Start-ups, Leadership, Automotive, Crisis Communications, Internal Communications, Public Relations, Press Releases, Speech Writing, Messaging, Marketing Communications
Education
Northern Arizona University 1972 — 1976
B. S., Journalism
Ipswitch File Transfer June 2015 - Present
Ticket Boat July 2014 - May 2015
Random Process Group January 1999 - January 2015
VinSolutions July 2014 - November 2014
Mill-Tel May 2014 - July 2014
OnStar July 2009 - March 2014
ACN July 2006 - April 2009
ABC 5&10 January 2006 - July 2006
Skills
Troubleshooting, Software Documentation, Customer Service, Call Centers, Outlook, Windows, Technical Support, Computer Hardware, Desktop Support, Desktop Systems, Microsoft Office, Customer Satisfaction, Microsoft Excel, Linux, Home Networking, Linux Server, Windows Server, Windows Home Server, Storage Solutions, Storage Management, Training, Microsoft Word, Windows 7
Education
Northern Michigan University 2004 — 2006
Houghton High School 1996 — 2000
General Motors April 2015 - Present
OnStar March 2012 - Present
OnStar January 2001 - February 2012
AFFINA 1996 - 1999
Skills
Automotive, Business Process..., CRM, Call Centers, Cross-functional Team..., Customer Retention, Customer Satisfaction, Forecasting, Leadership, Management, Marketing, Operations Management, Process Improvement, Product Development, Product Launch, Strategic Planning, Telematics, Training, Vendor Management
Education
NYIT 2003 — 2007
Master of Business Administration (MBA), Business Administration and Management, General
University of Notre Dame 1986 — 1990
B.A., Great Books Program
QNX Software Systems (Wavemakers) June 2008 - Present
Apple Computer December 2007 - June 2008
OnStar 2002 - 2007
Lucent Technologies November 1992 - September 2002
Education
Stevens Institute of Technology 1992 — 1994
M.S., Applied Psychology
Michigan State University 1987 — 1992
B.S., Experimental/Cognitive Psychology
OnStar Curriculum DeveloperGM - OnStar2004 - Present
General Motors 2004 - Present
Education
Maranatha Baptist Bible College 1975 — 1981
B.A., Education, Bible, Pastoral Studies
OnStar March 2008 - Present
Harman/Becker Automotive Systems November 2005 - March 2008
Visteon Automotive Systems 1999 - 2005
Ford 1990 - 1999
Chrysler 1989 - 1990
Skills
Software Design, Embedded Software, Embedded Systems, Testing, Digital Signal..., C, Software Development, Device Drivers, I2C, Engineering, Automotive, Matlab, Microcontrollers, Automotive Electronics, Electronics, RTOS
Education
Lawrence Technological University 1980 — 1999
INRIX 2014 - Present
Verizon Enterprise Solutions February 2012 - March 2013
Verizon Wireless September 2010 - January 2012
OnStar 2004 - 2009
OnStar 1998 - 2004
GM-Korea 1995 - 1998
Holden New Zealand 1993 - 1995
GMOC Hong Kong 1990 - 1993
GM-Asia Pacific Operations 1988 - 1990
GMOC-Japan 1987 - 1988
Skills
International Business..., Automotive, Business Planning, Telematics, Global Sales, Global Business..., Mult-Cultural,..., Automotive Sales and..., Product Development, Sales Analysis and..., Market Entry Strategies, Competitive Intelligence, Market Research, Japanese Business, Korean Business, Chinese Business, Strategy, Negotiation, Sales, Program Management, Management, Leadership, Business Strategy, Sales Operations, New Business Development, Start-ups, Contract Negotiation, Enterprise Software, Telecommunications, Forecasting, Account Management, Business, Japanese, Market Entry, Cross-functional Team..., Business Development, Strategic Planning, Competitive Analysis, Marketing
Education
University of Washington, Michael G. Foster School of Business 1979 — 1982
M.B.A., Marketing, Finance, Japanese Business
University of Washington 1976 — 1977
M.A., International Relations, Japanese Politics
Michigan State University 1969 — 1973
B.A., Political Science, Japanese Studies
Hi-Watt 2005 - Present
OnStar 2002 - 2005
Accenture 1997 - 2001
Skills
Business Strategy, Management, Product Development, Management Consulting, Manufacturing, Product Management, Business Development, R&D, Automotive, Automation, Cross-functional Team..., Start-ups, Lean Manufacturing, Plastics, New Business Development, Process Engineering, Continuous Improvement, Six Sigma, Strategy, Process Improvement
Education
Northwestern University - Kellogg School of Management
University of Michigan
OnStar September 2006 - Present
Region 2 South - Michigan September 2002 - September 2006
Community EMS July 1987 - October 2002
Skills
Prioritization, Leading Meetings, Multitasker, Disaster Preparedness, Emergency Operations, Telematics, Customer Service, Process Improvement, Cross-group..., EMS, Paramedic, Emergency Services, Meeting Deadlines, Customer Focus, Call Center, Project Coordination, Quality Improvement, Fast Learner, Crisis Management, Emergency Management, Business Process Design, Organizer, Attention To Detail, Delivering Results, Emergency Medical..., Public Safety, Operations Management, Policy, Strategic Planning, Preparedness, Cross-functional Team..., Hazardous Materials, Integration, Incident Command, Program Management, Call Centers, Disaster Response, Homeland Security, Incident Management, Strategy, Risk Assessment, Leadership, Government, Weapons of Mass..., Rescue, NIMS, Management, Expense Management, Supervisory Skills, Budgets
Education
Madonna University - Graduate Studies
Masters of Science in Administration, Administration
WorkForce Software January 2012 - Present
EMC June 2006 - January 2012
CIBER, Inc. May 2002 - June 2006
OnStar February 2001 - February 2002
ENSCO, Inc. June 2000 - January 2001
Michigan First Credit Union May 1998 - February 2000
MCA Financial November 1991 - May 1998
Skills
PMP, Program Management, Software Project..., PMO, SDLC, Vendor Management, Enterprise Software, Project Portfolio..., Pre-sales, Business Intelligence, Business Process, Professional Services, Data Center, Project Delivery, Requirements Analysis, Enterprise Architecture, Project Management, ITIL
Education
Michigan State University
BA, Finance
Budco May 2011 - Present
ChannelNet October 2007 - May 2011
General Motors - OnStar September 2002 - October 2007
OnStar 2002 - 2007
Skills
SQL, MS Project, SDLC, Agile Methodologies, Microsoft SQL Server, XML, Software Development, C#, .NET, Visual Studio, Database Design, AJAX, Databases, Software Project..., Scrum, ASP.NET
Education
Michigan State University 1998 — 2002
B.S. Applied Engineering Sciences, Computer Science, Telecommunication
General Motors July 2014 - Present
General Motors October 2009 - Present
General Motors April 2008 - September 2009
General Motors August 2006 - March 2008
General Motors May 2004 - October 2005
OnStar January 2000 - April 2004
Plante & Moran January 1994 - February 2000
Skills
Financial Reporting, Accounting, Managerial Finance, Manufacturing, US GAAP, Finance, Auditing, Change Management, Restructuring, Financial Accounting, Sarbanes-Oxley Act, Start-ups, IPO, Forecasting, SEC reporting, Bankruptcy, Financial Management, Cost, Business Process..., Shared Services
Education
Michigan State University - The Eli Broad Graduate School of Management 2002 — 2004
MBA
Western Michigan University - Haworth College of Business 1988 — 1993
BBA, Accountancy
OnStar April 2011 - Present
OnStar February 2004 - March 2011
Education
Michigan State University 1999 — 2003
B.A., Geography
Namsan Change Consulting 2010 - Present
General Motors Daewoo South Korea May 2008 - October 2009
OnStar 2004 - 2008
General Motors 2001 - 2004
Delphi Automotive Systems 1998 - 2001
General Motors 1997 - 1998
GM 1987 - 1990
GM Holdens Melbourne Australia 1978 - 1982
Skills
Automotive, Continuous Improvement, Lean Manufacturing, Talent Management, Organizational..., Organizational..., Employee Engagement, Employee Relations, Leadership Development, Team Building, Cross-functional Team..., Global Compensation, Cross-cultural, Coaching, Executive Coaching, Performance Management, Human Resources, Personnel Management, Program Management, Succession Planning, Organizational Design, Process Improvement, Strategy, Business Process..., Management Consulting, Workforce Planning, Culture Change, Labor Relations, Leadership, Sourcing, Talent Acquisition, Training, Six Sigma
Education
Kettering University
Bachelor Science, Industrial Management
OnStar December 2011 - Present
OnStar May 2001 - December 2011
Aerotek Engineering September 1997 - January 2001
Skills
Supplier Quality, Vehicles, Manufacturing, Automotive, FMEA, Telematics, PPAP, Root Cause Analysis, Cross-functional Team..., Engineering Management, Continuous Improvement, Lean Manufacturing, Process Improvement, Engineering, Process Engineering, Program Management, Quality Management, DFMEA, Quality System, Product Launch, Automotive Engineering, Kaizen, Quality Assurance, Testing, Systems Engineering, Product Management
Education
Lawrence Technological University
Masters of Engineering Management, Engineering Management
Lawrence Technological University 1991 — 1997
BSME, Engineering
General Motors February 2013 - Present
OnStar Corporation July 2012 - January 2013
Onstar Corporation January 2011 - June 2012
OnStar September 2008 - December 2010
General Motors January 2007 - August 2008
General Motors November 2003 - December 2006
Skills
Forecasting, Pricing, Budgets, Valuation, Program Management, Managerial Finance, New Business Development, Cash Flow, Incentives, Financial Modeling, Finance, Leadership, Product Development, Financial Analysis, Business Planning, Capital Budgeting, Strategic Planning, Hyperion Reports, SAP, SAP BI, Journal Entries, Account Reconciliation, Due Diligence, Data Warehousing, Teradata Data Warehouse, Tableau, Agile Methodologies, Management, Variance Analysis, Access, Accounting, Project Planning, Business Process..., IT Strategy, Process Improvement, Auditing
Education
University of Notre Dame - Mendoza College of Business
MBA, Finance
Miami University
B.S., Finance
General Motors November 2011 - Present
OnStar September 2007 - October 2011
TDS Logistics January 2007 - September 2007
Robert Bosch 2002 - 2006
EDS 2000 - 2002
Skills
Process Improvement, Continuous Improvement, Automotive, SAP, Forecasting, Financial Reporting, Cross-functional Team..., Finance, Financial Analysis
Education
Kettering University 1995 — 2000
BS, Management
General Motors April 2015 - Present
OnStar September 2013 - Present
Compuware October 1996 - June 2013
Compuware August 2007 - October 2009
Skills
XSLT, XML, User Interface Design, AJAX, Web Applications, Flex, Backbone.js, JavaScript, Require.js, HTML 5, CSS3, Node.js, Windows Phone, Blackberry, Cucumber, Mocha, Windows & Mac operating..., RIA, ActionScript, XPath, DHTML, Eclipse, Adobe Fireworks, Java, Design Patterns, Photoshop, ASP.NET, C#, ADO.NET, N-tier, VB.NET, .NET, Telerik, Microsoft SQL Server, SOA, Visual Studio, Visual Studio Team..., ASP.NET MVC, ASP.NET AJAX, OOP, SQL Server, T-SQL, Agile, UML, MVC, Perl, COBOL, CICS, JCL, ISPF
Education
Macomb Community College 1986 — 1990
General Motors May 2013 - Present
General Motors November 2011 - April 2013
OnStar May 2010 - November 2011
OnStar June 2008 - May 2010
OnStar October 2003 - June 2008
OnStar June 2002 - October 2003
OnStar November 2000 - June 2002
Skills
Automotive, Telematics, Vehicles, Program Management, Infotainment, Call Center, Marketing Strategy, Marketing Communications, Direct Marketing, Product Marketing, CRM, Product Development, Product Management, Process Improvement, Product Launch, Strategy, Management, Vendor Management, Budgets, Marketing, Advertising, Call Centers, Cross-functional Team..., Customer Service, Testing
Education
Wayne State University 2001 — 2003
Master of Business Administration (MBA), Business Administration and Management, General
Michigan State University 1993 — 1997
Bachelor of Arts (B.A.), Communication
DGE Inc., an FEV company March 2015 - Present
Clarion October 2013 - March 2015
Sumitomo Electric Wiring Systems, Inc. July 2012 - October 2013
Ford Motor Company June 2011 - July 2012
DENSO November 2010 - June 2011
OnStar January 2010 - November 2010
Sumitomo Electric Wiring Systems, Inc. June 2008 - April 2009
Lawrence Technological University 2002 - 2008
Fiat Chrysler Automobiles (FCA) May 2007 - October 2007
Skills
Automotive, Testing, Electronics, Continuous Improvement, Automotive Engineering, Troubleshooting, Electrical Engineering, Root Cause Analysis, Integration, Project Management, Vehicles, Program Management, Engineering, Six Sigma, Project Planning, Engineering Management, FMEA, Embedded Systems, Lean Manufacturing, Powertrain, Systems Engineering, Product Development, Process Engineering, Manufacturing, DFMEA, Automation, Manufacturing..., Product Design, PPAP, MS Project, Kaizen, APQP, Automotive Electronics, Components, Wireless, Teamcenter, Management, Microsoft Excel, Leadership, PowerPoint, Customer Service
Education
Lawrence Technological University 2013 — 2013
Graduate Certificate, Project Management
Lawrence Technological University 2009 — 2013
Masters, Business Administration
Lawrence Technological University 2002 — 2008
Bachelors, Electrical Engineering
OnStar October 2014 - Present
Magna International August 2010 - October 2014
Ghafari Associates March 2007 - August 2010
Comerica Bank July 2006 - October 2006
SBC December 2005 - July 2006
Gracon Services June 2004 - December 2005
Skills
SharePoint, Active Directory, Customer Service, Troubleshooting, Servers, Disaster Recovery, Windows, SQL, SAP, SharePoint Designer, Oracle Enterprise..., SQL Loader, ISQL, RMAN, ADDM, SQL Tuning, Computer Hardware, Windows 7, Software Installation, Problem Solving, Operating Systems, Outlook, Microsoft Office, Word, Excel, Windows Server, Windows Server 2003, Desktop Support, XP, Inventory Management, DHCP, System Administration, Help Desk Support, Technical Support, Information Technology, Lotus Notes, Management, Software Documentation, Windows XP, Microsoft Excel
Education
Baker College of Owosso 2001 — 2003
Associates, Computer Sciences
Michigan State University 1993 — 1999
Bachelor of Science, Parks, Recreation, and Tourism
Somewhere in Michigan May 2011 - Present
Cargill Salt April 2011 - May 2011
My Freight World January 2011 - March 2011
Central Transport July 2003 - January 2009
Central Transport July 2003 - January 2009
Central Transport July 2003 - January 2009
Central Transport 2004 - 2009
Central Transport 2004 - 2009
OnStar 2001 - 2003
Education
Michigan State University 1996 — 2000
BA, Supply Chain Management
OnStar 2006 - Present
GM Onstar October 2006 - November 2013
Skills
Telematics, DFMEA, Automotive, Embedded Systems, Solidworks, Systems Engineering, Automotive Electronics, Engineering Management, Infotainment, FMEA, Vehicles, Continuous Improvement, Project Management, Testing, Automotive Engineering, Engineering, Six Sigma, Root Cause Analysis, Agile Methodologies, SQL, Lean Manufacturing, Product Design, IT Project & Program..., GMLAN, Oracle, CCNA, MCSA, Manufacturing, Product Development, A+ Certified..., Cross-functional Team..., Quality Assurance, Quality Auditing, Quality Management, Survey Methodology, Customer Satisfaction..., Agile Project Management, Electric Vehicles, PPAP, SolidWorks, Electronics
Education
University of Phoenix 2003 — 2005
Master of Computer Applications (M.C.A.), Computer Engineering, 3.7
Michigan State University 1994 — 1998
Bachelor's degree, Finance
Jefferson Middle School
Notre Dame High School
HSBC August 2013 - Present
Broadcast Music, Inc. (BMI) April 2013 - August 2013
Baxter Healthcare August 2012 - April 2013
Express Scripts March 2012 - July 2012
OnStar May 2011 - February 2012
O-I November 2010 - May 2011
1800flowers.com August 2010 - October 2010
Skills
Datastage, ETL, Data Warehousing, Business Intelligence, Data Modeling, Data Integration, Oracle, PL/SQL, Business Objects, Informatica, Cognos, SQL, Data Migration, Requirements Analysis, Unix Shell Scripting, SDLC
Education
Jawaharlal Nehru Technological University
Bachelor's, Information Technology
Lowe's Home Improvement November 2007 - Present
OnStar 2003 - 2007
Bellsouth Mobility 1998 - 2003
Education
Livingstone College 1969 — 1973
BS, Biology
April Jefferson Corp. March 2012 - Present
ITHAKA June 2015 - Present
University of Michigan Medical School June 2014 - March 2015
OnStar August 2013 - April 2014
Corelink Administrative Solutions October 2012 - May 2013
Consumers Energy March 2012 - October 2012
Lowry Computer Products October 2009 - March 2012
Grider's April 2008 - November 2009
Dominos Pizza April 2009 - April 2009
New World Systems November 2005 - May 2008
Skills
Agile Methodologies, Lean Transformation, Process Improvement, Coaching, Consulting, Kanban, Scrum, Leadership, IT Management, Program Management, Requirements Analysis, Requirements Gathering, Business Process..., Product Management, Business Analysis, Software Development, Product Development, Mobile Technology, Project Management, Mobile Devices, Mobile Applications, Mobile Product..., Cross-functional Team..., Software Project..., Vendor Management, Technical Training, Enterprise Software, ATDD, Lean Software..., Mentoring, Technical Writing, Quality Assurance, Technical Documentation, BABOK
Education
Michigan Technological University 1997 — 2000
BA
General Motors June 2011 - Present
General Motors June 2007 - Present
OnStar June 2004 - June 2007
OnStar June 2002 - June 2004
General Motors June 1994 - June 2000
General Motors June 1991 - June 1994
Education
University of Michigan - Stephen M. Ross School of Business 2000 — 2002
MBA, Marketing, General Business
Kettering University 1991 — 1996
BSME, Mechanical Engineering
OnStar October 2011 - Present
Skills
Microsoft Office, Testing, Microsoft Excel, Microsoft Word, Data Analysis, Visual Basic, Leadership, Java, JavaScript, HTML
Education
Kettering University 2011 — 2016
General Motors - OnStar June 2013 - Present
OnStar May 2011 - May 2013
Movimento October 2009 - April 2011
Skills
Embedded Software, Embedded Systems, Testing, Engineering Management, Automotive Electronics, Automotive, Software Engineering, Systems Engineering, C, Call Centers, Call Center Process..., Process Analysis, Knowledge Management, Business Performance, Mobile Applications, Customer Satisfaction, System Architecture, Telematics, Integration
Education
Kettering University 2006 — 2011
Bachelor's, Computer Engineering
General Motors November 2014 - Present
OnStar May 2013 - November 2014
OpenBox Solutions, Inc March 2011 - November 2014
General Motors March 2011 - April 2013
Cognizant Technology Solutions October 2010 - March 2011
Wipro Technologies November 2003 - October 2010
Skills
Requirements Analysis, Enterprise Architecture, Integration, Data Modeling, Data Warehousing, Erwin, Business Analysis, ETL, EAI, Information Architecture, Software Project..., Project Management, SDLC, Requirements Gathering, Solution Architecture, Oracle, Master Data Management, SOA, Database Design, Systems Analysis, Data Migration, Software Development, Business Intelligence, PL/SQL, Agile Methodologies, Data Integration, Project Delivery, Datastage, Unix Shell Scripting, PMP, Agile Project Management, Business Process Design, Program Management, Business Requirements, Data Mining, Big Data, MongoDB, Hadoop
Education
Madurai Kamaraj University 1999 — 2003
B.Tech, Information Technology
General Motors July 2015 - Present
OnStar October 2014 - July 2015
Walmart November 2013 - November 2014
Walmart October 2011 - November 2013
Skills
Video Games, Unity3D, 3D Studio Max, Game Design, Game Development, Photoshop, Gameplay Programming, Game Programming, Java Script, C#, Unreal Engine 3, Microsoft Office, Gameplay, Flash Action Script, Scripting, Game Mechanics, Programming, Adobe Creative Suite, Java, HTML scripting, CSS, Visual Basic, Python, ActionScript, Zbrush, 3D Modeling, JavaScript, Level Design
Education
Keller Graduate School of Management of DeVry University 2014 — 2016
Master of Business Administration (M.B.A.), Information Systems
International Academy of Design and Technology-Troy 2009 — 2013
Bachelor of Fine Arts (B.F.A.), Game Production
Gabriel Ride Control October 2014 - March 2015
The Judson Center 2014 - 2014
Suite Life 2014 - 2014
OnStar February 2011 - March 2012
America's Top Tickets, LLC November 2009 - January 2011
Great Lakes Woodworking Co., Inc. September 2008 - April 2009
Majik Graphics, Inc. January 2006 - September 2008
Skills
Microsoft Office, Customer Service, Troubleshooting, Access, Time Management, Social Networking
Education
Wayne State University 2006 — 2009
Bachelor of Arts (BA), Political Science - focus in International Relations
Macomb Community College 1999 — 2001
Associate, General Studies
IonTech June 2001 - Present
OnStar December 2010 - January 2011
Securitas Security Services USA, Inc. August 2008 - July 2010
Skills
Computer Hardware, Computer Building, Software Design, Gardening, Fire Suppression Systems, Computer Gaming, Electronics, Microsoft Office, Databases, Server Operation, Server Maintenance, Computer Repair
Education
Utica High School 1999 — 2001
High School Diploma, Computer Science
Macomb Community College
OnStar March 2013 - Present
The CBE Group, Inc. April 2012 - Present
CBE Group September 2009 - March 2012
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Predictive Dialers, Analysis, Strategy, Access, Financial Analysis, Banking, Risk Management, Data Analysis, Forecasting, Process Improvement, Business Analysis, Visio, PeopleSoft, Insurance, Outlook, Budgets, Leadership, Financial Reporting, SQL, User Acceptance Testing, Singl.eView
Education
Iowa State University 2007 — 2009
Master of Arts (M.A.), History, 3.74
Iowa State University 2003 — 2007
Bachelor of Science (B.S.), Business Administration and Management, General, 3.4
Iowa State University 2003 — 2007
Bachelor of Science, History, 3.4
CarGurus December 2014 - Present
Raytheon July 2013 - November 2014
Analogic June 2012 - December 2012
Analogic June 2011 - August 2011
OnStar June 2010 - August 2010
StarLogo TNG June 2009 - August 2009
Skills
C, Java, Python, Signal Processing, Image Processing, SQL, Clojure, Digital Circuit Design, UNIX Utilities, Functional Programming, Tomography
Education
Massachusetts Institute of Technology 2012 — 2013
Master of Engineering (MEng), Electrical Engineering and Computer Science
Massachusetts Institute of Technology 2008 — 2012
Bachelor of Science (B.S.), Electrical Engineering and Computer Science
20/20 companies/Samsung April 2010 - September 2014
OnStar February 2004 - May 2010
T-Mobile June 2001 - April 2004
Southeastrans, Inc. January 1998 - February 2001
ExxonMobil February 1992 - March 2000
Skills
Event Planning, Social Media, Team Leadership, Social Media Marketing, Customer Satisfaction, Marketing, Microsoft Office, Social Networking, Facebook, Pre-opening, Strategic Planning, Online Marketing, Project Management, Marketing Strategy, Public Relations, Micros, Email Marketing, Sales, Coaching, Trade Shows, P&L, Time Management, Event Management, Market Planning, Sales Management, Account Management, B2B, Training, Forecasting, New Business Development, Customer Experience, Sales Presentations, Direct Sales, Product Marketing, Team Building, Cold Calling, Segmentation, Market Research, Brand Management, Market Penetration, Marketing Management, Sales Process, Indirect Channel Sales, Pricing, Customer Retention, Sales Operations, CRM, Salesforce.com, Competitive Analysis, Key Account Management
Education
Michigan State University 1986 — 1990
Bachelor of Arts (BA), Marketing/Marketing Management, Business/Commerce, General Business Administration and Management
Michigan State University
Bachelor of Business Administration (BBA), Project Management, 3.4
Ford Motor Company January 2012 - Present
Baxter International Inc. January 2011 - December 2011
OnStar January 2010 - December 2010
Education
NJIT
B.S., MIS
Cosmo Party Rentals 2004 - 2015
OnStar July 2002 - October 2004
VIA Information Tools, Inc July 1999 - May 2002
Michigan Multiple Listing Service May 1998 - July 1999
Gwyer Reprographics September 1997 - May 1998
Skills
Microsoft Office, Customer Service, Public Speaking
Education
Davenport University
Bachelor of Business Administration (BBA), CIS Web Management
Macomb Community College
Boehinger June 2003 - Present
Boehringer Ingelheim June 2003 - Present
Door To Door Medical Supply 2002 - May 2003
Onstar August 1998 - May 2002
Skills
Sales, Pharmaceutical Sales, Spanish, German, Business Planning, Strategic Planning, Market Analysis, Marketing Strategy
Education
Michigan State University 1995 — 1997
Bachelor's degree, German and International Relations