Rosewood Hotels & Resorts
Industry: Hospitality company
DescriptionRosewood Hotels & Resorts is an international luxury hotel and resort company operating 24 properties in 12 countries, currently owned by Hong Kong-based Rosewood Hotel Group. It was founded in 1979 by Caroline Rose Hunt, the daughter of oil tycoon H. L. Hunt. Parent organization: Rosewood Hotel Group Headquarters: New World Tower 1, 18 Queen's Road, Hong Kong Founder: Caroline Rose Hunt Founded: 1979, Dallas, Texas, United States Subsidiaries: Rosewood Sand Hill Hotel, Caneel Bay Inc.
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Rosewood Hotels & Resorts Employees
Rattikin Title Company October 2014 - Present
Coldwell Banker Residential Brokerage May 2008 - September 2014
Coldwell Banker Residential Brokerage April 2010 - January 2011
Coldwell Banker Residential Brokerage August 2007 - May 2008
Coldwell Banker Residential Brokerage August 1994 - September 2007
Rosewood Hotels & Resorts September 1992 - February 1994
Skills
New Business Development, Public Speaking, Real Estate, Business Development, Recruiting, Curriculum Design, Relocation, Negotiation, Foreclosures, Investment Properties, Leadership, Single Family Homes, Office Management, Strategic Planning, Sellers, Contract Negotiation, First Time Home Buyers, Social Networking, Teaching, Referrals, Organization, Residential Homes, Problem Solving, Teamwork, Teacher Training, Luxury, Short Sales, Customer Service, Business Objects, REO, Management, New Home Sales, Buyer Representation, Marketing, Sales
Education
Stephen F. Austin State University 1988 — 1992
Bachelor, Hospitality Management and General Business
Rosewood Hotels & Resorts August 2014 - Present
Rosewood Mansion Hotel August 2014 - November 2014
San Diego Hospitality Institute June 2000 - January 2014
San Diego Concierge July 2001 - September 2012
Skills
Training, Employee Training, Management, Hospitality, Hotels, Time Management, Sales, Budgets, Customer Service, Hospitality Industry, Forecasting, Front Office, Teamwork, New Business Development, Process Scheduler, Personnel Management, Hospitality Management, Hotel Management, Revenue Analysis, Resorts
Education
American Airline Management Training
Certificate, Public Relations/Image Management
San Diego State University-California State University
Public Administration
Rosewood Hotels & Resorts April 2014 - Present
Rosewood Hotels & Resorts January 2010 - April 2014
Grupo Vidanta June 2009 - December 2009
Grayline, Inc. March 2009 - June 2009
Fairmont Hotels & Resorts 2006 - 2009
Marriott Hotels March 2001 - October 2005
Skills
Hostelería, Hospitalidad, Hospitality, Hospitality Industry, Hospitality Management, Hotels, Gestión y dirección..., Catering, Hotel Management, Gerencia de hoteles, Recepcionista, Resorts, Hoteles, Restauración..., MICROS, Pre-opening, Servicio de atención al..., Tourism, Complejos turísticos, Turismo, Customer Service, Análisis de ingresos, Gestión de eventos, Preinauguración, Revenue Analysis, Restaurants, Alimentación y bebidas, Food & Beverage, Human Resources, Training & Development, Employee Relations, Recruiting, Human Capital Management
Education
Universidad Panamericana 2001 — 2005
Bachelor's degree, Pedagogy
Universidad Panamericana 2001 — 2005
Licenciatura, Pedagogía
The Westin Dallas Downtown July 2015 - Present
Rosewood Hotels & Resorts September 2014 - July 2015
Rosewood Hotels & Resorts December 2008 - September 2014
Rosewood Mansion on Turtle Creek June 2006 - December 2008
Rosewood Crescent Hotel January 2006 - June 2006
Rosewood Hotels & Resorts May 2002 - January 2006
Rosewood Crescent Hotel September 2000 - May 2002
Skills
Hospitality, Revenue Analysis, Hotels, Food & Beverage, Management, Customer Service, Micros, Menu Development, Hospitality Industry, Hospitality Management, Resorts, Hotel Management, Meeting Planning, Yield Management, Pre-opening, Front Office, Tourism, Restaurants, Catering, Rooms Division, Banquets, Trade Shows, Teamwork, Event Management, Opera, Sales, Property Management..., Sales Management
Education
Southern Methodist University 2001 — 2004
Master of Arts, Liberal Studies
Texas Tech University 1996 — 1999
Bachelor of Science, Restaurant, Hotel & Institutional Management
Mt. Pleasant High School 1992 — 1996
Certified Angus Beef LLC October 2014 - Present
DELICATEXAS December 1989 - September 2014
Texas Beef Council June 1987 - 2014
United States Meat Export Federation 1986 - 2014
Texas A&M University September 2007 - August 2013
Rosewood Hotels & Resorts March 1984 - July 1988
The Peabody Memphis 1982 - May 1984
Skills
Hospitality Management, Pre-opening, Hospitality Industry, Hospitality, Culinary Skills, Hotel Management, Resorts, Restaurant Management, Cuisine, Food, Food Service, Teaching, Product..., Consulting, Menu Development, Chef, Food Quality, Food Industry, Strategic Planning, Food Safety
Education
The Culinary Institute of America 1979 — 1981
Associate's degree, Culinary Arts/Chef Training
East Bay Blues/ Diablo Gaels Rugby Football Club November 2014 - August 2015
moonlight bay hostel March 2014 - October 2014
Senator Mark DeSaulnier January 2014 - March 2014
AXA Advisors 2013 - 2013
King's College Student Club Inc. November 2010 - November 2011
Rosewood Hotels & Resorts November 2010 - February 2011
Loard's Ice Cream and Candies 2005 - 2006
Skills
Team Leadership, Organization &..., Cultural Awareness, Microsoft Office, Hospitality Industry, Customer Engagement, Negotiation, Building Relationships, Conflict Resolution, Event Management, Communication, Travel, HotSOS, Motivational Skills, Licensed Life & Health..., Financial Management..., International Relations, Sales, Hospitality, Social Media, Teamwork, Social Networking, Customer Service, Management, Time Management, Leadership, Marketing Communications, Spanish, Social Media Marketing, Finance, Restaurants, Policy, Hotels, Event Planning
Education
Seton Hall University 2015 — 2017
Master’s Degree, Diplomacy and International Relations
The University of Queensland 2009 — 2012
Bachelor of Business Management, International Business
Santa Monica College 2007 — 2008
Intersegmental General Education Transfer Curriculum
Miramonte High School 2004 — 2007
High School Diploma
Helmsbriscoe October 2007 - Present
Cattle Barons Ball 2007 - 2011
Rosewood Hotels & Resorts February 2002 - September 2003
Four Seasons Hotels and Resorts August 1997 - February 2002
Skills
Strategic Communications, Direct Sales, Contract Negotiation, Resorts, Meeting Planning, Hotel Management, Revenue Analysis, Hospitality Management, Tourism, Food & Beverage, Corporate Events, Marketing, Event Planning, Leadership, Management, Event Management, Social Media Marketing, Budgets
Education
The University of Georgia 1989 — 1995
BSED, Middle School Education and Teaching Math and History
The Westminster Schools 1984 — 1989
High School Education
Rosewood Hotels & Resorts November 2010 - Present
York Street Restaurant April 2009 - November 2010
Skills
Management, Inventory Control, Butchery, Menu Development
Education
Texas A&M University 2001 — 2004
Bachelor's degree, Nutrition Sciences
Rosewood Hotels & Resorts June 2014 - Present
Rosewood Hotels & Resorts June 2012 - June 2014
Pebble Beach Company February 2011 - June 2012
Stanford University August 2011 - May 2012
San Jose State University August 2010 - May 2012
Make-A-Wish Foundation September 2011 - January 2012
Skills
Event Management, Banquets, Event Planning, Food & Beverage, Hospitality, Leadership, Restaurants, Social Media, Food, Marketing, Wine, Hospitality Management, Hotels, Hospitality Industry, Micros, Opera, Time Management, Social Networking, Resorts, Photoshop, Training
Education
San Jose State University 2008 — 2012
BS, Hospitality Tourism and Recreation Management
Santa Fe Dining March 2014 - Present
Rosewood Hotels & Resorts April 2013 - April 2014
Heritage Hotels and Resorts September 2012 - April 2013
Heritage Hotels and Resorts August 2011 - September 2012
Heritage Hotels and Resorts May 2010 - August 2011
Sage Inn 2008 - 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Restaurants, Restaurant Management, Hospitality, Hospitality Management, Hotels, Hotel Management, Hotel Administration, Bartending, Bar Management, Food & Beverage, Food Industry, Food Service, Catering, Banquets, Banquet Operations, Business Strategy, Project Management, Menu Development, Management, P&L Responsibilities, Fine Dining, Budgets, Micros, Hiring Personnel, Modeling, Event Planning, Rooms Division, Hotel Booking, Guest Service Management, Revenue Analysis, Open Table, F, Menu Costing, Cocktails, Boutique Hotels, Wine, Corporate Events, Labor Control
Education
The University of New Mexico
Rosewood Hotels & Resorts March 2014 - Present
Back on Track - HR Solutions January 1998 - April 2014
The Ocean House July 2013 - March 2014
Newport Harbor Corporation January 2013 - July 2013
Mid-Ocean Club 2011 - 2012
The Fairmont Southampton 2010 - 2011
Delta Hotels 1997 - 1998
Four Seasons Hotels and Resorts 1995 - 1997
North Shore News 1994 - 1995
The Fairmont Chateau Whistler 1992 - 1994
Skills
Hospitality, Hospitality Industry, Hospitality Management, Hotels, Catering, Hotel Management, Food & Beverage, Resorts, Training, Restaurants, Banquets, Recruiting, Event Management, Front Office, Management, Training Programme..., Human Resources, Training & Development, Leadership Development, Strategic HR, Coaching, Leadership, Project Management, Strategic Human...
Education
The University of British Columbia
Employment Law
Seneca College of Applied Arts and Technology 1985 — 1986
Merchandising and Design
High Net Worth Family 2014 - Present
The castle hotel and spa March 2013 - March 2014
Crabtrees kittle House March 2011 - March 2013
Fraiche September 2007 - October 2010
Ocean Drive. August 2003 - August 2007
Rosewood Hotels & Resorts December 2000 - February 2003
Wild Blue(Windows On The World) September 1998 - December 2000
The Raleigh Hotel May 1993 - August 1998
The Hudson River Club July 1992 - March 1993
La Grenouille September 1991 - July 1992
Skills
Chef, Cuisine, Pastry, Banquets, Fine Dining, Menu Development, Culinary Skills, Pre-opening, Recipes, Mediterranean Cuisine
Education
La Varenne Ecole De Cuisine 1990 — 1991
Culinary
Rochester Institute of Technology 1984 — 1989
Bachelor's degree, Hotel, Motel, and Restaurant Management
Pick a fit Foods August 2014 - Present
C-Prime USA April 2010 - Present
Rosewood Hotels & Resorts 1994 - 2013
Films, Commercials, Television, Radio January 1990 - November 1994
The Real Estate Book January 1989 - December 1989
Skills
Sales, New Business Development, Sales Management, Marketing Strategy, Customer Service, Management, Marketing
Education
Texas State University 1987 — 1989
Richland Community College 1985 — 1987
Roth Circle, LLC May 2013 - Present
Cepia, LLC February 2012 - November 2012
Cepia, LLC August 2010 - October 2012
Hudson Advisors, LLC January 2010 - June 2010
Rosewood Hotels & Resorts May 2007 - January 2010
Skills
Forecasting, Financial Analysis, Strategic Planning, Valuation, Financial Modeling, Negotiation, Real Estate Development, Portfolio Management, Accounting, Real Estate, Asset Management, Management, Leadership, Finance, Entrepreneurship, Sales, Risk Management, Investments, Private Equity, Marketing Strategy, Marketing, Due Diligence, Business Development, Strategy, Business Strategy, Mergers & Acquisitions, Commercial Real Estate, New Business Development, Corporate Finance, Competitive Analysis, Customer Service, Contract Negotiation, Equities, Acquisitions, Social Media Marketing, Project Management, Budgets, Business Planning, Strategic Partnerships, Microsoft Excel, Start-ups, Analysis
Education
Southern Methodist University - Cox School of Business 2002 — 2006
Bachelor of Business Administration (BBA), Financial Consulting
Napa Rose and Carthay Restaurants Disneyland April 2000 - Present
Auberge Resorts April 1993 - April 2000
Rosewood Hotels & Resorts 1990 - 1993
Skills
Menu Development, Culinary, Food Cost, Cuisine, Recipes, managing in a Union..., Television, Managing Multiple..., Culinary Skills, Hospitality Industry, Food, Food Service, Food & Beverage, Fine Dining, Restaurant Management, Banquets, Cooking, Pre-opening, Pastry, Operations Management, Catering, Restaurants, Gourmet, Menu Engineering, Hospitality Management, Hospitality
Education
Culinary Institute of America 1985 — 1987
Associate's degree, Culinary Arts/Chef Training
Gametime United September 2014 - Present
CreateMyTee.com May 2013 - May 2014
ScrubBud June 2013 - August 2013
Rosewood Hotels & Resorts May 2012 - August 2012
Greenmeadow Community Association May 2011 - August 2012
Skills
Market Research, Sales, Customer Service, Start-ups, Recruiting, Coaching, Event Planning, Social Media, HTML, Public Speaking, PowerPoint, Event Management, Microsoft Office, Sports, Microsoft Excel, Microsoft Word, Research, Facebook, Sales Operations, Marketing
Education
The George Washington University 2010 — 2014
Bachelor of Business Administration (B.B.A.), Marketing, Sports Management
Menlo School 2006 — 2010
Diploma
A Healing Massage & Spa October 2006 - Present
Rosewood Hotels & Resorts September 2004 - October 2006
Hotel ZaZa June 2003 - October 2006
Skills
Therapeutic Massage, Spa, Deep Tissue Massage, Pregnancy Massage, Reflexology, Medical Massage
Education
Texas Massage Institute in Dallas TX 2002 — 2003
Texas A&M University 1994 — 1999
Bachelor of Arts (B.A.), Anthropology
IFTTT December 2014 - Present
Fairmont Hotels and Resorts June 2011 - Present
ChariotSF March 2014 - September 2014
Bizness Apps October 2012 - December 2013
Fairmont Hotels and Resorts June 2011 - June 2012
Rosewood Hotels & Resorts November 2010 - June 2011
Rosewood Hotels & Resorts June 2009 - November 2010
Hotel Andra 2008 - 2008
Skills
Customer Service, Hospitality, Hospitality Management, Food & Beverage, Event Planning, Hotels, Revenue Analysis, Account Management, Leadership, Revenue Management, Time Management, Management, Event Management, MICROS, Opera, Fidelio, Word, Excel, Lotus Notes, ServSafe Certified, Outlook, Hospitality Industry, Marketing, Operations Management
Education
University of Denver - Daniels College of Business 2006 — 2009
Bachelor of Science and Business Administration, Hotel, Restaurant, and Tourism Management
The University of Queensland 2007 — 2007
Study Abroad
University of San Diego 2005 — 2006
Communication and Media Studies
Rosewood Hotels & Resorts April 2014 - Present
LA Fitness November 2013 - April 2014
Greater Therapy Centers August 2012 - November 2013
Discount Tire Company March 2012 - September 2012
Gap Inc. March 2011 - March 2012
UPS November 2010 - March 2011
Johnny Carino's March 2010 - January 2011
GNC July 2009 - January 2010
Vector March 2006 - August 2006
Skills
Customer Service, PowerPoint, Word, Inventory Management, Excel, Customer Relations, Microsoft Office, Retail, Customer Satisfaction, Problem Solving, Negotiation, Social Media, Team Building, Merchandising, Employee Relations, Writing, Restaurants, Teamwork, Sales, Social Networking, Microsoft Word, Microsoft Excel
Education
The University of Texas at Arlington 2008 — 2012
Bachelor of Science (BS), Kinesiology
Coppell High School 2004 — 2007
Resolutions Hospice January 2014 - Present
Freelance September 2010 - Present
Bethany Preschool - Bethany United Methodist Church March 2007 - Present
The Fiske Group October 2010 - September 2013
Ritz-Carlton, Atalnta January 2000 - August 2001
Rosewood Hotels & Resorts January 1997 - May 1999
Skills
Editing, Event Planning, Photoshop, Public Speaking, Marketing Communications, Advertising, Social Media Marketing, Event Management, Marketing, PowerPoint, Microsoft Office, Strategic Planning
Education
Southern Methodist University 1988 — 1992
Bachelor of Arts (B.A.), Advertising, Business and Art History, Magna Cum Laude
Lake Highlands High School 1984 — 1988
Unique Hospitality Resources August 2007 - Present
The Irvine Company August 2001 - July 2007
Olympus Hospitality Group♠ August 1998 - July 2001
Rosewood Hotels & Resorts 1981 - 1986
Skills
Hotels, Real Estate Development, Asset Managment, Disposition, Real Estate, Resorts, Hotel Management, Property Management, Asset Management, Location Intelligence, Marketing, Budgets, Hospitality, Restaurants, Negotiation, Luxury, Food & Beverage, Real Estate Economics, Hospitality Industry, Information Technology, Investment Banking, Executive Placements, Opening Hotels, Boutique Hotels, Hospitality Management, Real Estate Transactions, Management, Entitlements, Apartments, Shopping Centers, Finance, Corporate Real Estate, Land Acquisition, Leases, Real Estate Financing, Property, Mixed-use, Feasibility Studies, Brokerage, Investment Properties, Commercial Real Estate, Facilities Management, Landlords, Acquisitions, Pre-opening, Due Diligence, Revenue Analysis, Concierge Services, Contract Negotiation, Cost Control
Education
The University of Texas at Arlington 1980 — 1983
MBA, Real Estate/Finance
Marengo Foods Company, LLC September 2013 - Present
NYLO Hotels LLC October 2011 - July 2013
Rosewood Hotels & Resorts August 2010 - October 2011
Omni Hotels August 2009 - August 2010
Lena Pope Home, Inc. April 2005 - August 2009
Skills
Hotel Management, Human Resources, Hospitality, Payroll, Customer Service, Recruiting, Training, Accounting, Microsoft Excel, Employee Relations, Team Building, Leadership, Strategic Planning, HR Policies, Micros, Time Management
Education
The University of Texas at Arlington 2009 — 2012
Bachelor of Business Administration (BBA), International Business
The University of Texas at Dallas
Human Resources Management/Personnel Administration, General
International News Media Association 2014 - Present
Starwood Hotels & Resorts Worldwide, Inc. September 2011 - October 2014
InterContinental Hotels Group November 2010 - September 2011
Rosewood Hotels & Resorts November 2008 - November 2010
Hilton Hotels Worldwide January 2008 - November 2008
Hilton Hotels Corporation 2007 - 2008
Hilton National Sales- Hilton Hotels Corporation February 2007 - December 2007
Hyatt Lost Pines Golf Resort and Spa December 2005 - February 2007
Hyatt Regency Austin 2003 - 2005
University of Texas at Austin January 2003 - December 2003
Skills
Hotels, Hospitality, Hospitality Industry, Resorts, Trade Shows, Meeting Planning, Pre-opening, Yield Management, Hotel Management, Catering, Revenue Analysis, Hospitality Management, Tourism, Sales, Negotiation, Event Management, Marketing, Sales Process, Food & Beverage, Restaurants, Training, Corporate Events, Convention Services, Hotel Booking, Banquets, Contract Negotiation, Culinary Skills, Front Office, Incentive Travel, Social Media, Social Media Marketing, Social Networking, Online Advertising, SalesPro, Brand Management, Brand Awareness, Incentive Programs, German, Linguistics, Foreign Languages, Starwood, Corporate Social Media, Global Sales, Solution Selling, Value Selling, Value Based Selling, Client Presentation, ISAC, ABC, Certified Tourism...
Education
The University of Texas at Austin 1999 — 2002
BA, German
The University of Texas at Austin 1999 — 2002
Bachelor of Arts, German
Sunrise Senior Living June 2015 - Present
Gifft Hill School September 2014 - March 2015
Star Fish Market and Gourmet October 2010 - September 2014
Rosewood Hotels & Resorts October 2009 - January 2013
Skills
Pre-opening, Culinary Skills, Chef, Hospitality, Food & Beverage, Hospitality Management, Catering, Restaurants, Menu Development, Banquets, Hospitality Industry
Education
Culinary Institute of America 2005 — 2009
Bachelor of Applied Science (B.A.Sc.), Restaurant, Culinary, and Catering Management/Manager
Culinary Institute of America 2004 — 2008
Bachelor of Science (BS)
Wrike January 2015 - Present
Pertino January 2014 - July 2014
Zuora April 2013 - December 2013
Proximex 2012 - 2013
Rosewood Hotels & Resorts 2009 - 2013
Skills
toutapp, Sales, Lead Generation, Salesforce.com, Sales Operations, SaaS, Customer Service, Business Development, Management, CRM, Cloud Computing, Leadership, Social Networking, Cold Calling, Event Management, Social Media, Hospitality Management, Entrepreneurship, Budgets, Customer Relations, Marketing, Food & Beverage, Salesforce.com..., Customer Retention, Customer Satisfaction, Farsi, Hotels, Relationship Management, Relationship..., Account Management, Microsoft Office, Banking, Refereeing, Lead Development, Cloud Storage, Messaging, Enterprise Software, Social Media Marketing, SFDC, Demand Generation, Digital Marketing, Marketing Strategy, Sales Enablement Tools, Go-to-market Strategy, Subscriptions, Product Demonstration, Public Speaking, Strategy, B2B, Sales Enablement
Education
San Jose State University
Bachelor of Science (B.S.), Business with a concentration in Corporate Finance
Leland High School
Rosewood CordeValle January 2013 - Present
Rosewood Hotels & Resorts April 2006 - January 2013
Law Offices of Steven Feldman August 2001 - September 2005
Skills
Micros, Pre-opening, Fine Dining, Guest Satisfaction, Guest Service, Food & Beverage, Hospitality Management, Hospitality Industry, Hotel Management, Resorts, Menu Development, Hotels, Restaurants, Staff Training, Wine, Hospitality, Luxury, P&L, Banquets, Catering, Customer Service, Customer Satisfaction, Yield Management, MICROS, Revenue Analysis, Event Management, Rooms Division
Education
San Diego State University-California State University 1999 — 2004
Political Science & Sociology
San Benito High School 1996 — 1999
ACIG June 2014 - Present
Rosewood Hotels & Resorts October 2012 - June 2014
Rosewood Crescent Hotel February 2012 - October 2012
Lone Star Events July 2009 - October 2012
Rosewood Crescent Hotel February 2011 - February 2012
III Forks December 2010 - September 2011
Pappas Bros. Steakhouse May 2010 - December 2010
Pacific Islands Club January 2008 - July 2008
Hard Rock Hotel & Casino May 2007 - December 2007
Bret Whipple Law Firm April 2007 - May 2007
Skills
Event Planning, Wedding Planning, Cake Decorating, Hotels, Catering, Banquets, Convention Services, Hospitality, Event Management, Corporate Events, Hospitality Management, Food & Beverage, Resorts, Hospitality Industry, Customer Service, Trade Shows, Budget, Meeting Planning, Public Relations, Weddings, Culinary Skills, Parties, Hotel Management, Revenue Analysis
Education
University of Nevada-Las Vegas 2002 — 2007
B.S., Hotel Administration
Richland Community College 2000 — 2002
A.A.S., Applied Sciences
Dallas Christian 1997 — 2000
Sunnyvale School 1989 — 1997
Self-Employed 2012 - Present
EveryWord, Inc. 2011 - 2012
Gateway Baptist Church 2009 - 2012
McArthur Thames Slay & Dews, PLLC 2003 - 2006
Community Mortgage Corporation 1993 - 1996
Rosewood Hotels & Resorts 1988 - 1991
Hill and Knowlton, Inc. 1984 - 1988
Skills
Marketing Management, Small Business, Team Leadership, Highly motivated..., Youth Mentoring, Communication Skills
Education
The University of Southern Mississippi 1979 — 1982
Bachelor of Science (BS), Business Administration with emphasis in Marketing/Management
All Covered March 2014 - Present
All Covered February 2013 - March 2014
All Covered January 2012 - February 2013
Rosewood Hotels & Resorts January 2008 - January 2012
Cowtown Computer Services March 1998 - July 2010
Red River Technology Group January 2007 - December 2007
Moll Industries March 2006 - January 2007
Pyramid Communication Services, Inc October 2004 - April 2006
21st Century Telecommunications, Inc. July 2003 - October 2004
CF Jordan December 2001 - June 2002
Skills
Active Directory, Disaster Recovery, Servers, Network Administration, Networking, Network Security, Security, Troubleshooting, Microsoft Exchange, IT Management, Operating Systems, VoIP, System Deployment, Managed Services, Solution Selling, Hardware, Software Documentation, Solution Architecture, vCIO, Cloud Computing, Virtualization, Enterprise Software, IT Service Management, Management, Technical Support, Infrastructure, Data Center, SAN, Account Management, Project Management, VMware, Consulting, SaaS, Switches, Leadership, Software Installation, Team Leadership
Education
Silicon Valley University 2000 — 2002
Certifications, Network and System Administration/Administrator, 3.6
Tarrant County College 1996 — 1998
BA, Computer Science
John Foster Dulles High School 1992 — 1996
a high school diploma, general studies
RBC July 2013 - July 2015
RBC July 2013 - July 2015
Rosewood Hotels & Resorts June 2011 - July 2013
Caffe Artigiano 2008 - 2010
Skills
Customer Service, Sales, Technical Writing, Hospitality, Hospitality Management, Hotels, Spanish, Hospitality Industry, Food & Beverage, Front Office
Education
The University of British Columbia / UBC 2008 — 2013
Bachelor of Arts (B.A.), English, Emphasis in Language
TriTech Software & Services July 2014 - Present
Stalker Radar December 2013 - June 2014
MedAssets September 2013 - December 2013
KUBRA April 2013 - September 2013
istation August 2008 - January 2013
Rosewood Hotels & Resorts March 2006 - August 2008
Tuesday Morning March 2001 - March 2006
Brinker International March 1997 - January 2001
Software Spectrum June 1996 - March 1997
Skills
Enterprise Software, Active Directory, Microsoft SQL Server, Windows Server, Mac OS X, Hyper-V, Technical Writing, NetApp Filers, Servers, IIS, Virtualization, Microsoft Exchange, OS X, VPN, Network Administration, Technical Support, VMware ESX, DNS, Operating Systems, Networking, Cloud Computing, VMware, Firewalls, Linux, Group Policy, Cisco Technologies, Citrix, Hardware, Windows, Help Desk Support, Information Technology, LAN-WAN, SharePoint, Disaster Recovery, System Administration, Data Center, TCP/IP, Windows XP, Software Installation, Printers, Infrastructure, CentOS, Windows 7, SAN, Microsoft Technologies, DHCP, IT Management, Troubleshooting
Education
The University of Texas at Dallas 1992 — 1996
B.S., Mathematics / Computer Science
Agatha Creative January 2013 - Present
Rosewood Hotels & Resorts April 2000 - January 2013
JCPenney August 1993 - March 2000
Collin College August 1994 - January 1998
Skills
Corporate Branding, Creative Direction, Creative Strategy, Website Development, Print Management, Marketing Strategy, Marketing Communications, Creative Writing, Photo Shoots, Email Marketing
Education
The University of Texas at Arlington 1989 — 1993
Masters, History
Hilton Worldwide February 2015 - Present
Advocare January 2011 - Present
Addison Group January 2014 - February 2015
Atterro Human Capital Group July 2013 - January 2014
Omni Hotels July 2012 - June 2013
Rosewood Hotels & Resorts December 2010 - August 2012
Chili's March 2008 - November 2010
Maestro September 2009 - August 2010
Texas Tech University 2005 - 2009
Ramar Communications KJTV FOX 34 September 2006 - December 2008
Skills
Interviews, Recruiting, Facebook, Customer Service, Human Resources, Training, Onboarding, Blogging, Social Media, Payroll, Social Networking, Public Relations, Microsoft Excel, Public Speaking, Hospitality, Microsoft Office, Event Planning, Event Management, Media Relations, PowerPoint, Microsoft Word, Marketing Strategy, Teamwork, Editing, Press Releases, Outlook, Process Scheduler, Inventory Management, Employee Relations, Access, Data Entry, Research, Writing, PeopleSoft, Schedules, InDesign, Micros, Microsoft Works, Excel, Lotus Notes, Staff Training, Bilingual, Scheduling, Word, Problem Solving, Newsletters, Staff Retention, Compensation & Benefit, Communication
Education
University of North Texas 2013 — 2015
Master's Degree, Interorganizational Communication
Texas Tech University 2005 — 2009
B.A., Journalism, Political Science, German
Colleyville Heritage High School 2001 — 2005
Freiburg University 2004 — 2004
German Immersion Program, German, Language Composition
Rosewood Hotels & Resorts - Mansion on Turtle Creek February 2013 - Present
Rosewood Hotels & Resorts April 2011 - February 2013
Warwick International Hotels March 2009 - April 2011
Republic National Distributing Company May 2005 - December 2008
Prism Hotels 2004 - 2005
Uncle Julio's Corporation 2001 - 2004
Skills
Wine Knowledge, Wine Tasting, Restaurant Management, Menu Development, Event Planning, Corporate Events, Hospitality, Hospitality Industry, Hospitality Management, Food & Beverage, Wine, Hotel Management, Parties, Trade Shows, Meeting Planning, Event Management, Hotels, Leadership, Catering, Restaurants, Marketing, Banquets, Sales
Education
Texas Tech University 1997 — 2001
Bachelor of Science, Hotel, Restaurant and Institutional Management
Two Sisters Catering September 2009 - Present
Unrefined Bakery July 2013 - January 2014
Rosewood Hotels & Resorts September 2009 - November 2010
Rolla Monument Company 2004 - 2009
Skills
Operations Management, Customer Service, Microsoft Office, Recruiting, Public Speaking, Food Safety, Food, Event Management, Event Planning, PowerPoint, Food, Leadership Development, Hospitality, Sales Management
Education
Sullivan University 2004 — 2008
Associates, professional catering
Sullivan University 2004 — 2006
Associate's degree, Professional Catering
Highgate Hotels October 2014 - Present
Rosewood Hotels & Resorts March 2014 - October 2014
Westin New York at Times Square October 2010 - March 2014
Westin New York at Times Square December 2007 - October 2010
Sheraton Edison July 2007 - December 2007
Sheraton Edison January 2007 - July 2007
Skills
Hotel Management, Rooms Division, Hospitality Management, Hospitality Industry, Front Office, Guest Recovery, Hotels, Hospitality
Education
Richard Stockton College of New Jersey 2002 — 2007
Bachelor of Science, Hospitality Management
Dallas Independent School District August 2014 - Present
Josephine Lee Designs September 2013 - Present
istation November 2013 - August 2014
The Dallas Morning News July 2012 - November 2012
Ignite Partnership LLC August 2011 - February 2012
Michaels Stores, Inc. September 2009 - May 2010
Rosewood Hotels & Resorts September 2008 - December 2008
FKM November 2007 - August 2008
Dieste, Harmel & Partners November 2006 - April 2007
BBDO July 2005 - April 2006
Skills
Proficient in Spanish, Highly developed..., Clienteling, Fundamental accounting..., Organzation, Media Relations, Retail marketing, Certified Food Safety..., TABC certified, QuarkXPress, Microsoft Office, Photoshop, Illustrator, Field Marketing, Graphic Design, Food Safety, Social Media, Integrated Marketing, Sales, Photography, Account Management, Retail Marketing, Advertising, Interactive Marketing, Marketing, Brand Development, Digital Marketing, Copywriting, Facebook, Direct Mail, Newsletters, Creative Direction, Social Networking, Media Buying, Competitive Analysis, Email Marketing, Marketing Communications, Retail, TABC Certified, Social Media Marketing, Digital Media, Mobile Marketing, Blogging, Online Marketing, New Media, Creative Strategy, Digital Strategy, Direct Marketing, Media Planning, Marketing Strategy
Education
Highland Park
Southern Methodist University 1998 — 2002
B.A., Advertising & Spanish
Aims Academy 2008 — 2009
Certificate, Culinary Arts
Foxcroft School 1994 — 1998
HS
Starwood Hotels & Resorts Worldwide, Inc. September 2014 - Present
Starwood Hotels & Resorts Worldwide, Inc. September 2013 - September 2014
Starwood Hotels & Resorts Worldwide, Inc. October 2011 - September 2013
Starwood Hotels & Resorts Worldwide, Inc. September 2009 - October 2011
Rosewood Hotels & Resorts September 2008 - September 2009
Walt Disney World January 2008 - August 2008
Royal Caribbean International April 2007 - November 2007
Walt Disney World February 2006 - February 2007
Avis Mexico January 2005 - February 2006
Citi October 2004 - December 2004
Skills
Training & Development, Bilingual, Computational, Multitasker, Detail Orientation, Recruiting, Training, Management, Guest Service Management, Customer Service, Human Resources, Hospitality, Leadership, Microsoft Office, Benefits Administration, Incentive Programs, Training Manuals, SAP, Workers Compensation, Food & Beverage, Rooms Division, Interviews, Personnel Management, Front Office, New Hire Orientations, Resorts, Employee Benefits, Coaching, Organizational..., Hospitality Management, Hotel Management, Hotels, Hospitality Industry, Restaurants, Property Management..., Employee Engagement, Employee Training
Education
University of California, San Diego 2013 — 2015
Human Resources Management Certificate, Human Resources Management
University of Central Florida 2008 — 2008
Certificate, Hospitality Management
Universidad Nacional de Ingeniería 1999 — 2005
Bachelor's Degree, Enterprise Systems Engineering
Rosewood Hotels & Resorts May 2014 - May 2015
Rosewood Hotels & Resorts November 2013 - May 2014
Four Seasons Hotels and Resorts January 2012 - October 2013
Four Seasons Hotels and Resorts December 2007 - January 2012
Four Seasons Hotels and Resorts April 2006 - December 2007
Skills
Rooms Division, Hotel Management, Hospitality Management, Hotels, Hospitality Industry
Education
The University of Salford,United Kingdom
Business Studies with Marketing Management
Universitat Pompeu Fabra
Linguistics
Voyageur Du Temps July 2015 - Present
Bon Appétit Management Company May 2015 - July 2015
Rosewood Hotels & Resorts July 2013 - March 2015
Bottega Louie Restaurant and Gourmet Market May 2012 - July 2013
Patina Restaurant Group September 2012 - November 2012
Le Cordon Bleu, Pasadena August 2011 - November 2012
Skills
Microsoft Office, Microsoft Word, English, Customer Service, Budgets, Microsoft Excel, PowerPoint, Food, Public Speaking, Food Safety, Food Industry, Food Service, Pastry, Cupcakes, Chocolate, Baking, Desserts, Cuisine, Cakes, Catering, Restaurants, Cooking
Education
Le Cordon Bleu College of Culinary Arts 2011 — 2012
Diploma, Patissiere and Baking
San Diego State University-California State University 2008 — 2009
Achieve3000 May 2015 - Present
Rodan + Fields 2012 - Present
CompassLearning September 2010 - May 2015
Wireless Generation January 2006 - May 2010
Wireless Generation June 2003 - January 2006
Precious Angel Cards June 2001 - January 2006
Carrollton-Farmers Branch ISD August 1998 - June 2001
Rosewood Hotels & Resorts May 1996 - July 1997
Skills
Salesforce.com, Staff Development, Event Planning, Project Management, Curriculum Design, Educational Technology, Customer Service, Training, Leadership, Public Relations, Advertising, Business Development, CRM, Coaching, Customer Satisfaction, E-Learning, Event Management, Leadership Development, Management, Marketing, Microsoft Office, Public Speaking, Sales, Social Media, Team Building, Team Leadership, Teaching, New Business Development, Product Development, Marketing Communications, Account Management, Strategic Planning
Education
Texas Christian University - M.J. Neeley School of Business 1991 — 1993
BBA, Marketing
Texas Christian University 1989 — 1993
BBA, Marketing
Viceroy Hotel Group September 2012 - Present
The Beck Group November 2007 - August 2012
Viceroy Hotel Group January 2006 - November 2007
Rosewood Hotels & Resorts July 2005 - January 2006
Toll Brothers August 2000 - June 2005
Skills
Real Estate, Real Estate Development, Construction, Hospitality, Residential, Hotels, Renovation, Resorts, Construction Management, Feasibility Studies, Land Development, Budgeting, Financial Analysis, Due Diligence, Entitlements, Strategic Planning, Budgets, Contract Negotiation, LEED AP, Commercial Real Estate, Mixed-use, Residential Homes, Team Building, Value Engineering
Education
Texas A&M University 1999 — 2000
MS, Development
Texas A&M University 1995 — 1999
BS, Architecture
Custom Culinary November 2013 - Present
Pasta Mia December 2011 - October 2013
The Resort at Pelican Hill June 2011 - March 2012
Rosewood Hotels & Resorts April 2009 - May 2011
Four Seasons Hotels and Resorts December 2005 - April 2009
The Culinary Institute of America November 2002 - December 2005
Skills
Revenue Analysis, Process Scheduler, Training, Payroll, Inventory, Quality Control, Hospitality Management, Food & Beverage, Banquets, Hotels, Pre-opening, Micros, Hospitality, Hospitality Industry, Restaurants
Education
University of Redlands 2011 — 2013
MBA, Marketing
Culinary Institute of America 2002 — 2005
Bachelors of Professional Studies, Hotel and Restaurant Management
Culinary Institute of America 2002 — 2004
Associate's Degree in Culinary Arts
Cypress High School 1998 — 2002
Diploma, Honors
Splunk January 2015 - Present
CA Technologies April 2014 - December 2014
Imagine Comm. (Formerly Harris Broadcast) October 2013 - April 2014
CA Technologies 2014 - 2014
McAfee February 2011 - October 2013
McAfee February 2011 - October 2013
McAfee October 2009 - February 2011
Rosewood Hotels & Resorts February 2009 - October 2009
Westin Stonebriar Resort July 2005 - December 2008
Software Buyer/Software Business Analyst- IBM, Citrix February 2004 - July 2005
Skills
Endpoint Security, DLP, SaaS, Web protection, ADP Time Saver, Insight On Demand, Fluent in Spanish, Team Mentoring, Microsoft Office, Daily Prospecting, IT Security products, CRM, Encryption, Pre-sales, IPS, McAfee, Network Security, Software Industry, Human Resources, Data Security, Vulnerability Management, Payroll, Information Security, Sales, Internet Security, Sales Process, IDS, Sales Operations, Channel Partners, Computer Security, Management, Security, Sales Enablement, Enterprise Software, Channel Sales, Cloud Security, Salesforce.com, Lead Generation, Antivirus, Direct Sales, SMB, Cold Calling, Account Management, Sales Presentations, Negotiation
Education
Texas State University-San Marcos 1999 — 2003
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
BFM Marketing Communications May 2012 - Present
Children's Medical Center February 1998 - April 2012
Rosewood Hotels & Resorts June 1992 - February 1998
The Adolphus May 1985 - May 1992
Skills
Crisis Communications, Marketing Strategy, Public Relations, Publications, Internal Communications, Advertising, Social Media Marketing, Healthcare Management, Media Relations, Strategic Communications, Leadership, Marketing, Nonprofits, Corporate Communications, Newsletters, Press Releases
Education
SMU 1980 — 1982
Master of Arts (MA), Mass Communication/Media Studies
Tulane University 1974 — 1978
Bachelor of Arts (B.A.), Art History, Criticism and Conservation
Hilton Dallas/Rockwall Lakefront June 2011 - Present
Sonny Bryan's Catering & Events April 2009 - June 2011
Hotel ZaZa February 2008 - December 2008
Rosewood Hotels & Resorts July 2002 - August 2006
Skills
Catering Sales, Event Planning, Meeting Planning, Menu Development, Conference Services, Catering, Resorts, Weddings, Corporate Events, Parties, Restaurants, Food & Beverage, Hotels, Hospitality, Wedding Planning, Marketing, Event Management
Education
The University of Texas at Austin 1999 — 2002
BS, Public Relations
KFC March 2014 - Present
Taco Bell January 2013 - March 2014
Mannatech October 2011 - December 2012
Mannatech July 2010 - October 2011
High Profile, Inc. April 2007 - June 2010
Staff Care March 2002 - March 2007
Staff Care March 2001 - March 2002
Rosewood Hotels & Resorts September 1999 - March 2001
Maritz Travel Company 1997 - 1999
Skills
Highly detail oriented, Skilled Multi-tasker, Exceptionally Organized, Mentoring Of Staff, Always Punctual, Time Management, Exceptional Listener, Administration, Microsoft Word, Microsoft Excel, Outlook, Process Focused, Problem Solving, Project Management, Executive Level..., Executive..., Executive Administrative, Administrative..., Customer Service, PowerPoint, Microsoft Office 2007, Microsoft Office 2003, Prophix, JD Edwards, Constant Contact, Wordpress, Ultipro, Adobe Acrobat, Internet Explorer, Mozilla, Payroll, Kronos Timekeeping, Fax, Copying, Scanners, Management, Accounting, System Administration, Accounts Payable, WordPress, Budgets, Sales, Training, Spreadsheets, Event Planning, Interviews, Invoicing, Office Management, Marketing, Analysis
Education
Naaman Forest High School
Advanced Honors
Richland College
Bachelor of Business Administration (BBA)
Gusto (formerly ZenPayroll) April 2013 - Present
MyVR.com July 2012 - March 2013
Hearsay Social July 2011 - July 2012
Codesion August 2010 - July 2011
HubSpot July 2008 - August 2010
Casto Travel April 2007 - May 2008
Rosewood Hotels & Resorts April 2006 - April 2007
Skills
Online Marketing, Email Marketing, Lead Generation, SEO, Salesforce.com, Marketing Automation, Online Advertising, Social Media Marketing, Marketing, Google Analytics, Analytics, Demand Generation, Marketing Strategy, Google Adwords, CRM, Web Marketing, Facebook, HTML, Marketo, HubSpot, PPC, Social Media, Competitive Analysis, Start-ups, ZenPayroll
Education
Sonoma State University
BS, Business Administration
Diamond Mills Hotel, Conference Center & Tavern July 2011 - Present
PORTO VIVO 2009 - 2011
Rosewood Hotels & Resorts 2008 - 2009
Sterling Glen 2000 - 2006
Skills
Culinary Skills, Food & Beverage, Menu Development, Chef, Hospitality Management, Food, Catering, Cuisine, Banquets, Restaurant Management, Fine Dining, Hospitality, Restaurants, Hospitality Industry, Food Safety, Food Quality, Food Cost Management, Food Industry, Food Preparation, New Restaurant Openings, Culinary Management, Menu Costing
Education
Culinary Institute of America 1991 — 1993
AOS, Culinary Arts
American Airlines Center August 2010 - Present
Dewey & Associates January 1990 - Present
Unity of Dallas May 2012 - October 2012
U.S. Census Bureau -- Census Coverage Management March 2010 - July 2010
Rosewood Hotels & Resorts 2006 - 2009
Mental Health America of Greater Dallas May 1996 - December 1997
Dallas Symphony Orchestra May 1983 - March 1987
Skills
Non-profits, Public Speaking, Strategic Planning, Project Management, Marketing, Customer Service, Microsoft Office, Program Management, Microsoft Excel, Microsoft Word, Event Planning, Marketing Strategy, Grant Writing, Non-profit..., Non-profit Consulting, Fundraising, Event Management, Coordinating Special..., Event Producing, Concert Production, Nonprofits, Team Building, Training, Community Outreach, Social Media, Social Networking, Organizational..., Public Relations, Management, Volunteer Management, Leadership Development, Budgets, Research, Coaching, Workshop Facilitation, Project Planning, Editing, Time Management, Media Relations, Sponsorship, Staff Development, Teaching, Facebook, Marketing Communications, Strategic Communications, Leadership, Recruiting, Entrepreneurship, Team Leadership, Employee Training
Education
Texas A&M University 1979 — 1983
Bachelor of Arts, History, English, Philosophy
Millennium3 Education 2010 — 2011
LP194, Leadership
Quinnipiac University Help Desk SupervisorEMCOR Group, Inc.June 2009 - March 2010
Rosewood Hotels & Resorts February 2008 - September 2009
National Commercial Bank June 2009 - July 2009
Education
Quinnipiac University - School of Business 2010 — 2013
B.S, Financial Management
Wilson Associates December 2011 - January 2015
Brinton's November 2010 - January 2012
Rosewood Hotels & Resorts January 2007 - December 2008
Wilson & Associates July 2004 - August 2006
BBG-BBGM June 2002 - June 2004
Skills
FF&E, Space-planning, Space planning, Interior Architecture, Interior Design, Design Research, Hospitality, Furniture, Sketching, Sustainable Design, SketchUp, Concept Design, Furnishings, Retail Design, Space Planning, Rendering, Residential Design, Submittals, Finish, AutoCAD
Education
The University of Texas at Austin 1997 — 2002
B.S. Interior Design
Four Seasons Hotels and Resorts February 2014 - Present
Mandarin Oriental Hotel Group May 2012 - February 2014
Rosewood Hotels & Resorts May 2008 - April 2012
The Ritz-Carlton, Buckhead 2003 - 2008
The Ritz-Carlton, Amelia Island 2001 - 2003
The Ritz-Carlton Hotel Company LLC December 2001 - September 2002
The Home Depot October 1999 - June 2001
Six Flags September 1998 - February 2000
Six Flags December 1995 - September 1998
Six Flags March 1993 - December 1995
Skills
Loss Prevention, Security, Hospitality Management, Hotels, Hotel Management, Resorts, Hospitality Industry, Hospitality, Banquets, Budgets, Restaurants, Team Building, Pre-opening, Fine Dining, Customer Satisfaction, Management, Operations Management, Department Budgeting, Customer Service, Leadership, Process Scheduler
Education
Shorter University-College of Adult & Professional Programs
Bachelor of Science (B.S.), Management
Global Brands Group (A member of the Fung Group) 2014 - Present
Crystal Springs Resort June 2013 - March 2014
Rosewood Hotels & Resorts April 2014 - 2014
Lodge & Spa at Cordillera September 2012 - March 2013
Skills
Marketing Communications, Advertising, Sales, Public Relations, Hospitality Industry, Creative Writing, Proofreading
Education
SUNY New Paltz 2008 — 2010
Media Management, Communications
SUNY Potsdam 2006 — 2008
Rosewood Hotels & Resorts January 2013 - Present
Osteria Morini November 2012 - January 2013
Osteria October 2011 - March 2012
Restaurant Prasac October 2010 - January 2011
Restaurant Noma June 2010 - July 2010
Lari & Penati 2008 - 2010
Restaurant Placa April 2008 - August 2008
Ski Lift Dunat June 2007 - September 2007
Restaurant Placa June 2006 - August 2006
Education
Culinary Institute of America 2011 — 2012
Associate's degree, Culinary Arts
Economic School "Benedikt Kotruljevic" 2006 — 2010
High School, Economy
Departure Lounge July 2013 - Present
Virtuoso 1997 - July 2013
Rosewood Hotels & Resorts 1990 - 1993
Skills
Travel Management, Cruises, Leisure Travel, Tourism, Vacation
Education
Southern Methodist University 1984 — 1988
Avalla LLC. May 2015 - Present
Four Seasons Hotels and Resorts December 2014 - Present
Rosewood Hotels & Resorts May 2011 - December 2014
Joie de Vivre Hospitality December 2009 - May 2011
Joie de Vivre Hospitality August 2010 - January 2011
Embassy Suites March 2007 - December 2009
Skills
Hotels, Hospitality Management, Hospitality, Opera, PowerPoint, Microsoft Office, Microsoft Excel, OnQ, Resorts, Yield Management, Forecasting, Training, Hotel Management, Tourism, Microsoft Word, Prezi, Performance Reviews, Payroll
Education
San Francisco State University 2011 — 2015
MBA, Sustainable Business, 3.0 GPA
San Jose State University 2008 — 2011
BS, Hospitality, Tourism, and Recreation Management, 3.6 GPA
Saucery LLC August 2014 - Present
Global Cloud Xchange March 2012 - July 2014
Regus June 2011 - March 2012
Atelier Crenn March 2011 - November 2011
Doorman Property Management January 2011 - March 2011
Weddings and Events with Aaron Arabian and Ellen Detweiler 2002 - 2011
lucy activewear August 2009 - April 2010
Rosewood Hotels & Resorts 2009 - 2010
The Beach Chalet Brewery and Restaurant June 2007 - October 2008
Skills
Sales, Customer Service, Marketing, Cold Calling, Customer Satisfaction, Social Media, Inventory Management, Business Development, Team Leadership, Salesforce.com, Outlook, Social Networking, Account Management, Public Speaking, PowerPoint, Microsoft Word, Organization, Time Management, Contract Negotiation, Strategy, Leadership, Program Management, Negotiation, Enterprise Software, Sales Management, Analysis, Direct Sales, Networking, Pre-sales, CRM
Education
San Francisco State University 2007 — 2009
Bachelors, English Literature
Burlingame High School 1999 — 2003
Our Lady of Angels
7-ELEVEN, INC February 1998 - Present
Rosewood Hotels & Resorts June 1988 - May 1998
Skills
Travel Management, Customer Service, Sales Management, Event Management, Merchandising, Leadership, Event Planning, Sales, Management, Human Resources, Time Management, Retail, Budgets, Loss Prevention, Profit, Income Statement, Team Leadership, Training, Store Management, Team Building, Inventory Management, Trade Shows, Logistics, Project Planning, Customer Satisfaction, Forecasting, Operations Management, Hotels, P&L
Education
Tyler Junior College 1971 — 1973
Associates, Art & Theatre
Panetiere Marketing 2011 - Present
The Mayo Hotel & Residences 2010 - 2011
The Portofino Hotel & Yacht Club 2007 - 2009
Inn & Spa at Loretto 2005 - 2007
Rosewood Hotels & Resorts 2003 - 2005
The Portofino Hotel & Yacht Club 1999 - 2003
Education
The University of Kansas
Bachelor of Arts, Political Science
Rosewood Hotels & Resorts January 2013 - Present
Rosewood Mansion on Turtle Creek November 2010 - January 2013
Arrangements Catering and Events November 2003 - September 2010
Skills
Resorts, Hotels, Hospitality, Event Management, Catering, Sales, Weddings, Event Planning, Hospitality Management, Budgets, Marketing, Luxury, Hospitality Industry, Food & Beverage, Fine Dining, Hotel Management
Education
Le Cordon Bleu, Paris 1990 — 1990
regional french cuisine
Southern Methodist University - Cox School of Business 1979 — 1983
Bachelors of Business Administration, Cox School of Business
Barry Swenson Builder April 2013 - Present
Barry Swenson Builder August 2012 - Present
SWENSON BUILDER COMPANY May 2012 - August 2012
Rosewood Hotels & Resorts April 2008 - April 2012
MH Engineering June 2007 - February 2008
Skills
Construction Management, Contract Management, Contract Negotiation, CPM Scheduling, Project Coordination, Project Management, Value Engineering, Project Estimation, Process Scheduler, Project Planning, Microsoft Project, Microsoft Excel, EIT Certification, Primavera P6, SAP2000, AutoCAD, Civil Engineering, Microsoft Office, CA4PRS caltrans, MS Project, HEC-RAS, Microsoft Word, Matlab
Education
San Jose State University
Bachelor of Science, Civil Engineering
Viceroy Hotel Group July 2013 - Present
Paulk Estates - Epsilon Crux Vineyards, Mendoza, Argentina July 2010 - Present
Ian Schrager Company June 2011 - July 2013
Capella Hotel Group July 2005 - June 2011
Rosewood Hotels & Resorts October 2004 - July 2005
Marriott Hotels August 2003 - October 2004
Wyndham International 1999 - 2002
Skills
Sommelier, Resorts, Hotels, Hospitality Industry, Hotel Management, Banquets, Hospitality, Hospitality Management, Pre-opening, Wine, Food & Beverage, Rooms Division, Luxury, Revenue Analysis, Catering, Fine Dining, Front Office, Opening Hotels, Yield Management, Micros, Menu Development, Restaurants, Restaurant Management, Culinary Skills, Property Management..., Tourism, Pre-opening experience, Meeting Planning, Hotel Booking, Opera, Cuisine, Concierge Services, Entrepreneurship, International Business
Education
The University of Texas at Arlington
International Business
Dallas Country Club March 2015 - Present
Rosewood Hotels & Resorts June 2013 - February 2015
Embassy Suites December 2011 - June 2013
Embassy Suites January 2011 - December 2011
DoubleTree by Hilton March 2004 - December 2010
Skills
Hospitality, Banquets, Hospitality Industry, Hotels, Catering, Hospitality Management, Food & Beverage, Customer Service, OnQ, Meeting Planning, Convention Services, Front Office, Delphi, Guest Service Management, Food, Culinary Skills, Hotel Management, Resorts, Pre-opening, Menu Development, Revenue Analysis, Yield Management, Sanitation, Micros, Rooms Division, Banquet Operations, MICROS
Education
The University of Texas at Dallas - School of Management 2014 — 2016
Bachelor's degree, Bachelors of Science Degree in Global Business
Richland Community College 2006 — 2011
Associate in Sciences Degree, Field of Study in Business
Thomson Reuters June 2015 - Present
Touchstone Properties September 2012 - February 2013
Rosewood Hotels & Resorts June 2010 - March 2011
Pier 1 Imports July 2010 - January 2011
The Lawrence Group September 2008 - December 2009
Qdoba Mexican Grill August 2008 - January 2009
Skills
Event Planning, PowerPoint, Analysis, Public Relations, Sales, Public Speaking, Microsoft Excel, Social Media, Customer Service, Microsoft Word, Teamwork
Education
The University of Texas at Dallas 2011 — 2013
Bachelor of Science (BS), Marketing
Saint Louis University 2005 — 2009
Camp Jefferson November 2014 - Present
LAUNCH! February 2014 - November 2014
Blammo Worldwide May 2014 - September 2014
Match Marketing Group March 2014 - September 2014
Rosewood Hotels & Resorts January 2013 - January 2014
Bond Language Institute 2011 - 2012
Kalamkaar, Furniture as Art 2010 - 2011
Skills
Social Media Marketing, Sales, Building Relationships, Marketing, Public Relations, Advertising, Digital Marketing, Hospitality, Customer Service, Social Media, Leadership, Social Networking, Account Management, Food & Beverage, Cultural Diversity, Hospitality Industry, Event Management, Tourism, Market Research, Mandarin, Increasing Sales Revenue, Communication Skills, Communication, Critical Thinking, Problem Solving, Time Management
Education
University of Toronto 2014 — 2014
Digital Marketing Management, Communication and Media Studies
University of Toronto 2007 — 2011
Honours Bachelor of Arts (H.B.A.), Major: Criminology / Double Minor: French & English
Université Laval 2008 — 2008
Language Certificate, French Language and Literature
Retired January 2015 - Present
Citi March 2013 - December 2014
Citi Group November 2006 - March 2013
Binder and Associates July 2003 - November 2006
Rosewood Hotels & Resorts July 2001 - July 2003
Grand Wailea Resort Hotel & Spa August 1999 - July 2001
Tokyo Electron America August 1995 - July 1999
Westin Hotels - Kauai HI December 1986 - April 1992
Maritz 1980 - 1983
Skills
Leadership Development, HR Consulting, Microsoft Office, Technical Writing, New Business Development, Organizational Learning, Change Management, Strategic Planning, Instructional Design, Performance Improvement, Performance Management, Continuous Improvement, Conflict Resolution, Employee Training, Process Improvement, Needs Analysis, Organizational..., Blended Learning, Employee Engagement, Staff Development, Executive Coaching, Instructor-led Training, 360 Feedback, Management Consulting, Business Strategy, Management, Leadership, Coaching, Organizational..., Team Building, Training Delivery, Training, Project Management, Succession Planning, Human Resources
Education
The University of South Dakota 1967 — 1971
BS, Adult Education
Onyx Payments January 2009 - Present
Pegasus Solutions March 2003 - July 2004
Pegasus Solutions January 2002 - March 2003
Pegasus Soulutions January 2000 - January 2002
Rosewood Hotels & Resorts November 1994 - June 1998
Skills
Revenue Analysis, Hospitality, Hospitality Management, Hotel Management, Yield Management, Account Management, Customer Service, Strategic Planning, Contract Negotiation, Marketing Strategy, Team Building, Strategic Partnerships, Salesforce.com, Business Process..., Solution Implementation, Generating Revenue, Revenue Cycle Management, Employee Training, Staff Development, hotel operations, Vendor Management, Budget Process, Budget Monitoring, Customer Satisfaction, Customer Retention, Operational Streamlining, Cost Control, Staff Management, Project Management, Automation, Outsourcing, Outsourcing Management, SAS70, Process Migration, Client Liaison, Sales Operations, Online Travel, Property Management..., Sales, Management, Leadership, Hospitality Industry
Education
Texas Tech University 1990 — 1994
Bacelor of Arts, Communication
Sherman High School 1985 — 1989
Edrington August 2015 - Present
Youngs Market Company June 2014 - July 2015
Youngs Market Company July 2013 - June 2014
Moonraker October 2012 - July 2013
Rosewood Hotels & Resorts January 2011 - July 2013
CordeValle Golf Club and Resort October 2007 - January 2011
Teledex April 2005 - February 2007
Skills
Sales, Wine, Wine Tasting, Wine & Spirits Industry, Beer, Cocktails, Menu Development, Bartending, Hospitality, Hotels, Food & Beverage, Restaurants, Hospitality Industry, Microsoft Office, Microsoft Excel, Photoshop, PowerPoint, Microsoft Word, Teamwork, Dreamweaver, Time Management, Fine Dining, Leadership
Education
San Francisco State University 2011 — 2013
Gavilan College 2006 — 2010
General Education, Communication, General
HealthierOptions 2008 - Present
Rocky Mountain Natural Labs August 2014 - Present
Rosewood Hotels & Resorts July 2012 - July 2014
Joie de Vivre Hospitality December 2010 - July 2012
Avalon Springs March 2010 - March 2011
MSpa July 2009 - March 2010
Mandarin Oriental Hotel Group December 2008 - June 2009
Bare Escentuals July 2006 - December 2008
Remede Spa at the St. Regis, San Francisco February 2006 - October 2007
Fairmont Hotels and Resorts 2005 - 2006
Skills
Nutritional Counseling, Wellness, Spa, Training, Network Marketing, Nutrition Education, Marketing Strategy, Skin Care, Small Business..., Time Management, Leadership, Women's Leadership, Business Writing, Management, Women's Health, Resorts, Hospitality, Project Management, Beauty Industry, Pre-opening, Event Management, Hotel Management, Human Resources, Hotels, Customer Service, Coaching, Marketing, Hospitality Management, Team Building, Event Planning, Hospitality Industry, Retail, Public Speaking, Sales, Strategic Planning, Menu Development
Education
San Jose State University 2000 — 2003
Master's degree, Public Health Education and Promotion
San Jose State University 1998 — 2003
Bachlors of Science in Nutrition, Nutrition Across the Ages
American Deposit Services March 2015 - Present
Rosewood Hotels & Resorts October 2014 - March 2015
Rosewood Hotels & Resorts August 2013 - October 2014
Rosewood Hotels & Resorts December 2011 - August 2013
Skills
Hospitality, Customer Service, Hotels, Hospitality Management, Hospitality Industry, Resorts, Event Planning, Hotel Management, Event Management, Front Office, Customer Satisfaction, Training, Revenue Analysis, Pre-opening, Spa, Marketing, Management, Sales
Education
The University of Texas at Dallas 2014 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Samsung Electronics December 2011 - Present
Rosewood Hotels & Resorts January 2010 - December 2011
Rosewood Hotels & Resorts December 2008 - February 2010
Rosewood Hotels and Resorts November 2003 - December 2008
The Carlyle Hotel June 2000 - November 2003
Micros Retail Systems August 1998 - June 2000
Skills
Project Management, Management, PMP, Business Development, Project Planning, ITIL, Leadership, Hospitality, Hotels, IT Management, Grade, CRM, Networking, SDLC, Hospitality Industry, Data Center, Operations Management, Business Strategy, Strategy, Process Improvement, Analysis, Team Building, Disaster Recovery, Software Documentation, Network Security, Windows, Information Technology, Enterprise Software, Team Leadership, Outsourcing, Revenue Analysis, Training, Cross-functional Team..., Budgets, Business Analysis, Contract Negotiation, E-commerce, Customer Satisfaction, IT Strategy, Integration, Marketing, Negotiation, Network Administration, Product Management, Program Management, Property Management..., SaaS, Sales, Security, Start-ups
Education
Stevens Institute of Technology 1993 — 1998
Bachelor of Engineering, Engineering Management
Marine Academy of Science and Technology 1989 — 1993
Rosewood Hotels & Resorts June 2014 - Present
The Mayo Hotel January 2013 - June 2014
Roxo - TCU Strategic Communication Agency August 2012 - December 2012
The Ashton Hotel August 2011 - May 2012
Lisa Vorce Design and Event Production May 2011 - August 2011
International Child Art Foundation June 2009 - January 2011
Mullen and Co. May 2008 - August 2008
Skills
Social Media Marketing, Facebook, Social Media, Event Management, Event Planning, Press Releases, Strategic Planning, Public Relations, Advertising, Editing, Photoshop, Microsoft Office, Social Networking, Qualitative Research, Graphic Design, Spanish, Hospitality, Sales, Events Coordination, Corporate Events, Spanish-speaking, Hotels, InDesign, Strategic Communications, Non-profits, YouTube, Quantitative Research, Marketing Strategy, Luxury Travel, Marketing, Customer Service
Education
Texas Christian University 2008 — 2012
Bachelor of Science (B.S.), Strategic Communications; Spanish
Universidad Pablo de Olavide 2010 — 2010
TCU Study Abroad, Spanish Language and Literature
The George Washington University 2009 — 2009
Liberal Arts Study Semester
Cascia Hall Preparatory School 2004 — 2008
High School
Brookhaven Plastic Surgery LLC May 2015 - Present
ANT Boutique May 2013 - Present
Magnolia Specialty Pharmacy April 2014 - April 2015
Rosewood Hotels & Resorts May 2010 - August 2010
Creative Campus January 2010 - May 2010
The University Club of the University of Alabama August 2009 - December 2009
Capture Creative Studio December 2008 - August 2009
Skills
Painting, Drawing, Photoshop, Digital Photography, Promotions, Microsoft Office, Events Coordination, Event Producing, Events Organisation, Screen Printing, Marketing Event Planning, InDesign, Art, Event Planning, Illustrator, Mac, Marketing, Social Media Marketing, Customer Service, Microsoft Excel, Sales
Education
University of Alabama 2007 — 2013
Bachelor's Degree, Fine and Studio Arts, 3.0/4.0
University of Alabama 2007 — 2011
Bachelor's Degree, Meeting and Event Planning, 3.0/4.0
Trump Soho Hotel August 2011 - Present
Rosewood Hotels & Resorts March 2011 - August 2011
Helmsley Park Lane Hotel February 2008 - March 2011
Skills
Hotels, Hospitality, Hospitality Industry, Pre-opening, Hotel Management, Micros, Security, Hospitality Management, Front Office, Resorts, Banquets, HotSOS, Food, MICROS, Opera, Rooms Division, Revenue Analysis, Restaurants, Property Management...
Education
Technical Career Institutes 2009 — 2010
Associates, Security Management
Well & Company December 2014 - Present
Rosewood Hotels & Resorts March 2014 - Present
Skills
Customer Service, PTC Creo, AutoCAD, Microsoft Word, Microsoft Excel, PowerPoint, Google Analytics, google adsense, Security, Facebook, YouTube, Automotive Repair, Stock Market, Stock Trading
Education
San Jose State University 2011 — 2016
ARAMARK Food and Support Services Group, Inc. June 2013 - Present
Rosewood Hotels & Resorts December 2011 - November 2012
Dallas Country Club February 2011 - September 2011
Horseshoe Bay Resort January 2010 - January 2011
Cheddar’s Casual Café March 2008 - December 2009
Horseshoe Bay Resort May 2009 - August 2009
Skills
Micros, Food & Beverage, Hospitality, Hospitality Management, Hospitality Industry, Hotels, Catering, Resorts, Restaurant Management, Restaurants, Hotel Management, Food, Customer Service, Microsoft Office, Customer Satisfaction, Leadership, Event Management, Menu Development
Education
Texas Tech University 2005 — 2009
Restaurant Hotel Institutional Managemnt, Human Sciences
Texas Tech University 2005 — 2009
Bachelor of Science, Restaurant, Hotel & Institutional Management
Ojai Valley Inn & Spa March 2015 - Present
The Inn at Dos Brisas April 2013 - Present
Rosewood Hotels & Resorts June 2012 - December 2012
Encantado Resort, an Auberge Resort April 2011 - June 2012
Longwood Events August 2009 - January 2011
Castle Hill Inn & Resort April 2007 - January 2009
Glendorn 2006 - 2007
Ryland Inn October 2004 - January 2006
Lark Creek Restaurant Group 1994 - 1999
Skills
Wine, Menu Development, Hospitality Industry, Hospitality Management, Hospitality, Banquets, Food, Resorts, Food & Beverage, Hotel Management, Pre-opening, Training, Fine Dining, Luxury, Restaurant Management, Micros, Marketing Strategy, Event Planning, Revenue Analysis, Marketing Communications, Event Management, Pre-opening experience, Guest Service Management, Opening Hotels, Service Management, Culinary Skills, Sales Management, Banquet Operations, New Restaurant Openings, Front Office, Rooms Division, Wine Tasting, Team Building, Cuisine, Succession Planning, Bar Management, Hiring, Wedding Planning, Budgets, Yield Management, Facilities Management, Human Resources, Employee Training, Alcoholic Beverages, Hotel Booking, Lodging, Multi-unit, Food Service, Catering, MICROS
Education
The College of New Jersey 2004 — 2005
Credential: Secondary Education, Education
The University of Texas School of Law 1999 — 2001
San Francisco State University
Bachelor of Arts (B.A.), Classical and Ancient Studies
Bank of Texas December 2014 - Present
BBVA Compass September 2012 - December 2014
1st Convenience Bank March 2012 - September 2012
First Financial Security, Inc. October 2011 - March 2012
MK Sushi March 2011 - September 2011
Rosewood Hotels & Resorts January 2009 - February 2011
Hyatt Hotels & Resorts April 2007 - September 2008
Skills
Licensed Life & Health..., Series 6, Series 63, Retail Banking, Investments, Mutual Funds, Fixed Annuities, Variable Annuities, Mortgage Lending, Mortgage Banking, Small Business Lending, Consumer Lending, Deposits, Relationship Management, Cross Selling, Credit Cards, Lines Of Credit
Education
The University of Texas at Arlington - College of Business 1997 — 1999
Bachelor of Science, Information Systems
Facebook March 2015 - Present
Facebook September 2013 - March 2015
Patterson Dental January 2013 - September 2013
Rosewood Hotels & Resorts June 2012 - December 2012
Chamber of Commerce Mountain View January 2012 - April 2012
Pebble Beach Resorts January 2012 - February 2012
Chamber of Commerce Mountain View June 2011 - August 2011
Skills
Event Planning, Outlook, Customer Service, Marketing, Microsoft Office, Non-profits, Public Speaking, Community Outreach, Social Media, Volunteer Management, Editing, Social Media Marketing, Social Networking, Hospitality, Food & Beverage, Time Management, Communication Skills, Community Organizing, Teamwork, Positive Energy, Multi Tasking, Leadership, Data Entry
Education
San Jose State University 2008 — 2012
Bachelor of Science, Hospitality, Recreation and Tourism Management
Palo Alto Hills Golf & Country Club August 2014 - Present
Yoga of Los Altos August 2014 - Present
Rosewood Hotels & Resorts January 2010 - Present
Private and Corporate Yoga January 2013 - 2015
Park City Yoga Studio January 2012 - March 2012
Skills
Yoga, Meditation, Relaxation, Fitness, Beginner, Teens & Kids, Videography, video director, Video Production, Video Editing, Holistic Health, Wellness Coaching, Fitness Training, Lifestyle, Strength Training, Personal Training
Education
Avalon Yoga Teacher Training 2011 — 2011
200 Hour Teacher Training
Stanford University
Hospitality Business Resources, LLC August 2015 - Present
Fairmont Newport Beach December 2014 - August 2015
Trevi Luxury Hospitality Group January 2012 - March 2015
Panetiere February 2011 - December 2014
Destination Hotels and Resorts June 2004 - December 2010
St. Regis Hotel 2001 - 2003
Foresthills Hotels & Resorts 1999 - 2001
Rosewood Hotels & Resorts 1996 - 1998
Rosewood Hotels & Resorts 1989 - 1996
Rosewood Hotels & Resorts 1988 - 1988
Skills
Account Management, Advertising, Catering, Competitive Analysis, Event Planning, Banquets, Budgets, Contract Negotiation, Corporate Events, Event Management, Food, Direct Sales, Hospitality Management, Hospitality Industry, Hotel Management, Hotels, Leadership, Customer Service, Management, Training, Luxury, Hospitality, International Sales, Sales, E-commerce, Social Media Marketing, Resorts, New Business Development, Pre-opening, Public Relations, Restaurants, Revenue Analysis, Marketing, Marketing Strategy, Time Management, Forecasting, Yield Management, Strategic Planning, Trade Shows, Sales Management, Market Planning, Meeting Planning, Online Marketing, Income Statement, Tourism, Integrated Marketing, Sales Operations, Mergers, Finance, Executive Management
Education
Saint Vincent College 1970 — 1974
B.S., Liberal Arts with minors in History and Business
IHG - InterContinental Hotels Group July 2014 - Present
InterContinental Hotels Group September 2010 - July 2014
Hilton Hotel Worldwide 2007 - 2010
Hilton Worldwide July 2005 - September 2007
Hilton Orrington/Evanston May 2003 - February 2005
Preferred Hotels & Resorts June 2001 - October 2002
Lenox Suites Hotel Of Chicago June 2000 - June 2001
Mandarin Oriental Hotel Group September 1999 - June 2000
Rosewood Hotels & Resorts May 1995 - September 1999
Skills
Hotels, Hospitality Industry, Hospitality, Revenue Analysis, Hospitality Management, Hotel Management, Yield Management, Rooms Division, Portfolio Management, Resorts, Tourism, Property Management..., Management, Pre-opening, Food & Beverage, Strategic Consulting, Employee Training, Presentation Skills, Employee Management
Education
The University of Texas at Austin
Hill Group September 2009 - June 2012
Rosewood Hotels & Resorts April 2010 - September 2011
Skills
Short Sales, Foreclosures, Investment Properties, REO, Single Family Homes, Listings, New Home Sales, Real Estate, Property Management
Education
Texas Christian University 2006 — 2010
University of Colorado at Boulder 2004 — 2006
Hill Country MHDD Centers Veteran Services February 2013 - Present
Diane Heudier Consulting September 2007 - February 2013
Mandalay Bay 2006 - 2007
Starwood Hotels and Resorts Worldwide 2002 - 2006
St. Regis Monarch Beach Resort 2002 - 2004
AGC Management 1998 - 2001
Rosewood Hotels & Resorts 1993 - 1998
Four Seasons Hotels and Resorts 1987 - 1993
Wyndham Worldwide 1985 - 1987
Skills
Maximo, Music Industry, Music Licensing, CMS, Brand Management, Consumer Insight, Value Stream Mapping, Corporate Training, Six Sigma, Long-term Customer..., Lead Cultivation, Veteran Court, Training, Sales, Opening Hotels, Hospitality, Jail Diversion and..., Veterans, Hotel Management, Best Practices, Customer Experience..., Customer Experience, Corporate Sales..., Project Management, CMMS, Blended Learning..., Hotels, Boutique Hotels, Resorts, Casino, Guest Service Management, Customer Satisfaction, New Business Development, Call Centers, Hotel Administration, Intelligent Call Routing, Contact Center..., Corporate Websites, Universal Design, Community Outreach, Stakeholder Engagement, Travel Writing, Customer Surveys, Wellness Coaching, Early Intervention, Building Strong..., Music Technology, Singer-songwriter, Adaptive Technology
Education
The University of Texas at Austin - Red McCombs School of Business
International Business
GoodMeal 2015 - Present
Cookapp January 2014 - April 2015
Spruce September 2012 - December 2013
Rosewood Hotels & Resorts January 2011 - October 2012
Alexander's Steakhouse 2007 - 2010
Skills
Employee Training, Business Development, Recruiting, Wine & Spirits Industry, Restaurant Management, Customer Experience, Team Leadership, Psychology, Sales Management, Marketing Strategy, Operations Management, Management, Marketing, Chef, Food, Training, Budgets, Customer Satisfaction, Customer Service
Education
San Jose State University 2004 — 2010
Bachelor of Arts (BA), Industrial and Organizational Psychology
James Logan High School 2002 — 2004
J Squared Foodies March 2012 - Present
Sent Sovi July 2014 - October 2014
Rosewood Hotels & Resorts June 2014 - October 2014
Rok Bistro August 2008 - June 2014
Chocolatier Blue November 2013 - March 2014
Sodexo August 2012 - April 2013
Sodexo March 2009 - May 2009
Skills
HACCP, Linux, Business Strategy, Payroll, SPSS, Leadership Development, Applicant Tracking..., Military, Photoshop, Retail, Employee Relations, Editing, Office Administration, Technical Recruiting, Schedules, Restaurant Management, Curriculum Development, Process Scheduler, Food & Beverage, Product Management, Menu Development, Team Building, Social Media Marketing, Recruiting, Food Service, Hospitality, Human Resources, Training, Merchandising, Time Management, Teaching, Inventory Management, Cloud Computing, Business Analysis, Event Planning, Catering, Project Planning, French, Management, Customer Satisfaction
Education
San Francisco State University 2006 — 2011
Bachelor of Science (BS), Hospitality and Tourism Management with Emphasis in Restaurant and Catering Management
The King's Academy 1999 — 2006
Rosewood Hotels & Resorts November 2014 - Present
Dallas/Fort Worth Area Industry Higher Education August 2013 - Present
Aimbridge Hospitality November 2012 - December 2014
Four Seasons Hotels and Resorts December 2011 - November 2012
Four Seasons Hotels and Resorts May 2007 - December 2011
Four Seasons Hotels and Resorts May 2007 - September 2007
Four Seasons Hotels and Resorts May 2006 - May 2007
Four Seasons Hotels and Resorts December 2004 - May 2006
JW Marriott Hotel Mexico City Santa Fe May 2002 - August 2002
HOTELES CAMINO REAL June 2001 - September 2001
Skills
Flexible Working, Hard-Working, Microsoft Office, Inventory Management, High Communication..., Training, Human Resources, Payroll, New Hire Orientations, Employee Training, Flexible Schedule, Employee Relations, Budgets, Time Management, Recruiting, Management, Hospitality, Hospitality Industry, Hospitality Management, Hotels, Resorts
Education
The University of Dallas 2009 — 2011
M.B.A., Concentration in Accounting
Universidad de las Américas, A.C. 1999 — 2004
Bachelor, Hotel and Restaurant Management
LEARN WITH SAM December 2005 - Present
Barton Creek Resort & Spa June 2012 - June 2013
Leander Print Center & Hill Country Marketing 2007 - June 2012
Four Seasons Hotels and Resorts 2003 - 2004
Rosewood Hotels & Resorts 2001 - 2003
Four Seasons Hotels and Resorts 1999 - 2000
Skills
Resorts, Hotels, Marketing, Microsoft Excel, Microsoft Office, Event Planning, Rooms Division, PowerPoint, Customer Service, Microsoft Word, Social Media, Leadership, Public Speaking, Financial Analysis, Research, Management, Outlook, Budgets, Project Management, Accounting, Event Management
Education
Southern Methodist University 2000 — 2003
Bachelor of Science Degree, Economics with Finance
Henry M. Gunn High School, Palo Alto, California 1998 — 1999
Jakarta International School, Jakarta, Indonesia 1994 — 1998
International School of Kuala Lumpur, Kuala Lumpur, Malaysia 1992 — 1994
Arsenal TeleDynamics July 2014 - Present
Hyatt Regency Dallas at Reunion May 2011 - Present
Rosewood Hotels & Resorts June 2008 - September 2008
Wyndham August 1998 - June 2006
Skills
Social Media Marketing, Marketing, Marketing Communications, Email Marketing, Marketing Strategy, Advertising, Online Advertising, Digital Marketing, Event Management, Social Media, Online Marketing, Public Relations, Integrated Marketing, Direct Marketing, Event Planning, Trade Shows, Interactive Marketing, Brand Development, Brand Management, Market Planning, SEO, Corporate Communications
Education
Southern Methodist University - Cox School of Business 1994 — 1998
Bachelor of Business Administration, Marketing; Advertising
Rosewood Hotels & Resorts May 2012 - Present
Four Seasons Hotels and Resorts January 2011 - May 2012
Beverly Wilshire Hotel April 2005 - January 2011
Four Seasons Hotels Chicago & Ritz-Carlton Hotel Chicago 2000 - 2005
Four Seasons Hotel Toronto 1995 - 1997
Education
Ryerson University 1995 — 1999
Bachelor of Commerce (B.Com.)
University of Guelph
Neiman Marcus August 2014 - Present
Jackson & Flagg Public Relations May 2009 - 2014
The Buzzell Company 2007 - 2009
EY 2005 - 2007
Rosewood Hotels & Resorts June 2003 - September 2005
Skills
Event Management, Public Relations, Marketing Communications, Press Releases, Marketing, Social Media Marketing, Retail, Event Planning, Hospitality, Social Networking, Social Media, Copywriting, Advertising, Marketing Strategy, Event, Media Relations
Education
Southern Methodist University 1999 — 2003
Bachelor of Arts (B.A.), Corporate Communications and Public Affairs
Cardinal Newman High School 1995 — 1999
CULINAIRE - Nicola's Ristorante Italiano October 2014 - Present
Westin Hotels & Resorts January 2013 - October 2014
Rosewood Hotels & Resorts June 2009 - December 2012
Rosewood Hotels & Resorts March 2008 - June 2009
Two Sisters Catering April 2007 - November 2007
Dr. Delphinium Floral Designs May 2006 - April 2007
Skills
Hotels, Hospitality, Banquets, Food & Beverage, Hospitality Management, Hospitality Industry, Resorts, Hotel Management, Front Office, Pre-opening, Restaurants, Catering, Event Management, Event Planning, Budget, Budgets, Menu Development, Rooms Division, Restaurant Management, Meeting Planning, Revenue Analysis, Yield Management
Education
Trinity University 2002 — 2006
BA, Drama and Art History
Thompson Hotels - Commune Hotels + Resorts March 2015 - Present
Gansevoort Hotel Group November 2013 - March 2015
Celebrity Cruises, Inc. August 2010 - November 2013
Celebrity Cruises September 2008 - August 2010
Rosewood Hotels & Resorts October 2007 - September 2008
InterContinental Hotels & Resorts January 2006 - October 2007
The Ritz-Carlton Hotel Company L.L.C. 2005 - 2006
InterContinental Hotels & Resorts June 2001 - May 2005
Skills
Food & Beverage, Banquets, Fine Dining, Resorts, Hospitality Industry, Hotels, Restaurants, Menu Development, Pre-opening, Wine, Hospitality Management, Hotel Management, Hospitality, Banquet Operations, Micros, Revenue Analysis, Restaurant Management, F&B Operations, Culinary Skills, Opening Hotels, Team Building, Rooms Division, Yield Management, Pre-opening experience, Menu Costing, Cruises, Sanitation, Menu Engineering, Guest Service Management, HACCP, MICROS
Education
Universidad de Chile 2003 — 2004
Hotel management
Almenar del Maipo, High School 1995 — 1999
High School
Saint Gabriel's School 1986 — 1994
Boudin May 2015 - Present
Boudin August 2014 - April 2015
Boudin November 2013 - August 2014
Specialty's Cafe & Bakery October 2012 - November 2013
Specialty's Cafe & Bakery August 2010 - October 2012
Specialty's Cafe & Bakery March 2010 - July 2010
Elegant Cheese Cakes November 2009 - January 2010
Rosewood Hotels & Resorts May 2009 - October 2009
Skills
Baking, Pastry, Wedding Cakes, Food, Food Service, Restaurant Management, Restaurants, Catering, Food & Beverage, Food Safety, Hospitality, Customer Service, Training, Profit/Loss..., Order Processing, Inventory Control, Invoicing, Product Launch, POS, MaitreD, TMX, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Cooking, Recruiting, Team Building, Multi-unit, Fundraising, New Restaurant Openings, Leadership Development, Inventory Management, Food Preparation, Recipes, Employee Training, Labor Control, Food Cost Management, Food Cost Analysis, Serve Safe Certified, Food Quality, Retail, Employee Relations, Chef, Telephone Skills, Hiring, Pre-opening, Food Service Sanitation, Culinary Management, Sanitation
Education
Le Cordon Bleu California Culinary Academy 2008 — 2009
Certificate, Patisserie and Baking Arts, Summa Cum Laude
San Jose State University 2002 — 2006
BS, Advertising & Sociology
MDM Culinary Consulting October 2011 - Present
Pebble Copper Mine (PLP), October 2011 - January 2014
Colonial Country Club December 2006 - September 2011
Consilient Restaurants January 2006 - October 2006
Rosewood Hotels & Resorts July 1993 - August 2005
Caesars Palace July 1989 - May 1993
Skills
Banquets, Catering, Culinary Skills, Food & Beverage, Menu Development, Hospitality Management, Fine Dining, Restaurant Management, Restaurants, Food Service, Food, Recipes, Chef, Cuisine, Pastry, Cooking, Resorts, Hospitality, Pre-opening, Ingredients, Inventory Management, Hotels, Sanitation, Wine, Hotel Management, Hospitality Industry, Food Safety, Gourmet, Menu Costing
Education
University of Nevada-Las Vegas 1989 — 1991
The Ohio State University 1987 — 1988
The Ohio State University 1984 — 1985
Wyndham International November 2001 - April 2006
Rosewood Hotels & Resorts 2000 - 2001
Merristar Hotels & Resorts 1998 - 2000
Education
The University of Texas at Arlington 1972 — 1977
BS, Business Administration
Rosewood Hotels & Resorts March 2009 - Present
Ellen Michaels Presents February 2008 - November 2008
Strike July 2007 - February 2008
Walt Disney World August 2006 - May 2007
Education
San Francisco State University 2003 — 2006
BS Hospitality Management, Commercial Recreation & Resort Management
St. Regis Bahia Beach June 2015 - Present
NH COLLECTION MADRID EUROBUILDING August 2014 - May 2015
The Mark November 2013 - June 2014
Rosewood Hotels & Resorts September 2009 - November 2013
Orient Express Hotels December 2003 - February 2009
Skills
Tourism, Hospitality Industry, Yield Management, Food & Beverage, Resorts, Revenue Analysis, Pre-opening, Hospitality, Hotels, Hotel Management, Hospitality Management, Marketing Strategy, Leisure
Education
Universidad de Puerto Rico 1986 — 1990
Bachelor's Degree, Social Sciences, Political Science
Equity Residential September 2015 - Present
Rosewood Hotels & Resorts November 2011 - Present
AvalonBay Communities 1999 - 2009
Hilton Worldwide 1995 - 1998
United States Air Force August 1988 - December 1992
Skills
Training, Employee Relations, Performance Management, Recruiting, Team Building, Human Resources, Employee Training, Customer Service, Talent Management, Microsoft Office, Organizational..., Management, HRIS, Leadership, PeopleSoft, Hospitality Management, Hospitality
Education
Skyline College 1994 — 1997
Science
Rosewood Hotels & Resorts Director of Sales & MarketingRosewood Hotels & Resorts2002 - 2009
Skills
Hotel Management, Resorts, Customer Service, Pre-opening, Budgets, Revenue Analysis, Hospitality Industry, Hospitality Management, Hotels, Strategic Planning, Leisure, Yield Management, Rooms Division, Hospitality, Tourism, Marketing Strategy
Education
St. John's University, The Peter J. Tobin College of Business 1983 — 1987
Marketing
Dream Machines of Texas July 2015 - Present
CE-DFW Warehouse Solutions May 2011 - June 2015
Greystone Commercial Services January 2007 - March 2010
Remington Hotels April 1994 - July 2006
Rosewood Hotels & Resorts 1992 - 1994
Hotel Hana Maui 1987 - 1989
Skills
Accounting, Management, Financial Reporting, Financial Analysis, General Ledger, Account Reconciliation, Managerial Finance, Accounts Receivable, Fixed Assets, QuickBooks, Cash Management, CPA
Education
Rice University 1971 — 1975
B A, Economics
Homestead resort March 2003 - Present
Shreveport Club February 2001 - March 2003
Granato Imports February 1999 - January 2001
Thanksgiving Point April 1996 - February 1999
Sundance Resort November 1992 - March 1996
Hemmings Restaurant May 1988 - October 1992
Duckworth Restaurant May 1987 - May 1988
Rosewood Hotels & Resorts June 1985 - April 1987
Kindred Watts Management April 1980 - June 1985
Education
The Culinary Institute of America 1978 — 1980
AOS, Culinary Arts
B.O.C.E.S. Vocational Training School 1976 — 1978
certificate of completion, Culinary Arts
CA Technologies June 2013 - July 2015
CA Technologies July 2011 - June 2013
Sheraton Suites Galleria 2002 - 2011
NCR Corporation 2010 - 2010
Mariott Perimeter 2004 - 2005
HRC International 2002 - 2004
Rosewood Hotels & Resorts 2000 - 2002
Skills
Cloud Computing, Virtualization, SharePoint, Testing, Project Management, Strategic Planning, Customer Service, Business Development, Project Planning, Team Building, Team Leadership, Microsoft Office, Windows, Hospitality, Process Improvement, Budget, PowerPoint, Troubleshooting, Sales, Microsoft Excel, IT Service Management, Data Center, Professional Services, Management
Education
Southern Polytechnic State University 2008 — 2011
Bachelors, Database, Java, C#, Website design
Southern Polytechnic State University 2007 — 2011
Bachelors, IT
ROSEWOOD CRESCENT HOTEL February 2001 - Present
Rosewood Hotels & Resorts 1987 - Present
Skills
Resorts, Hotels, Hospitality Management, Budgets, Hospitality Industry, Purchasing, Pre-opening, Culinary Skills, Hotel Management, Food & Beverage, Catering, Restaurants, Hospitality, Revenue Analysis
Education
The University of Dallas 1984 — 1986
Business Administration and Management, General
Rosewood Hotels & Resorts October 2010 - Present
Opus Hotel March 2008 - October 2010
Opus Hotel October 2007 - March 2008
Skills
Hospitality Industry, Hotel Management, Hotels, Hospitality Management, Food & Beverage, Sales Management
Education
The University of British Columbia 2000 — 2004
Arts, Psychology
Rosewood Hotels & Resorts January 2005 - Present
Four Seasons Hotels and Resorts January 1996 - January 2005
Skills
Hotels, Resorts, Hospitality Industry, Hotel Management, Revenue Analysis, Hospitality Management, Event Management, Hospitality, Tourism
Education
Texas Wesleyan University
BA, Political Science
Booking.com February 2012 - Present
Mandarin Oriental Hotel Group August 2010 - January 2012
Rosewood Hotels & Resorts August 2009 - August 2010
The Leela Kempinski May 2009 - September 2009
Skills
Travel Management, Sales, Revenue Analysis, Online Marketing, Online Travel
Education
San Diego State University-California State University 2004 — 2007
Bachelors of Art, Sociology
Sonoma State University 2002 — 2004
Rosewood Hotels & Resorts March 2009 - September 2009
Four Seasons Hotels and Resorts 2008 - 2009
The Ritz-Carlton Hotel Company LLC 2002 - 2005
Sofitel Luxury Hotels and Resorts 1998 - 2000
Education
San Jose State University
Creative Arts
Delaware North November 2014 - Present
Rosewood Hotels & Resorts May 2010 - Present
Crowne plaza hotel November 2009 - Present
Tavistock Restaurants LLC October 2006 - Present
Skills
Restaurants, Fine Dining, Culinary Skills, Chef, Catering, Menu Development, Restaurant Management, Food, Food & Beverage, Hospitality, Hospitality Management, Event Planning, Hospitality Industry
Education
The Culinary Institute of America 2001 — 2003
Associates, Culinary arts
Columbia collage
Certificates, Culinary Arts/Chef Training
Viceroy Hotel Group February 2015 - Present
Viceroy Hotel Group January 2014 - February 2015
Rosewood Hotels & Resorts June 2012 - January 2014
Rosewood Hotels & Resorts October 2010 - June 2012
Starwood New York Global Sales Office December 2008 - August 2011
Trastevere, Roma, Italia September 2007 - November 2007
Hotel Santa Maria June 2005 - August 2007
GIDICOM S.r.l March 2005 - June 2005
Brookline Booksmith December 2000 - August 2004
Urban Outfitters September 2003 - January 2004
Skills
Resorts, Time Management, Hotels, Marketing, Hospitality Industry, Catering, New Business Development, Tourism, Trade Shows, Hospitality, Sales, Leisure, Hospitality Management, Management, Food, Revenue Analysis, Sales Operations, Luxury, Hotel Management, Leisure Travel, Event Management, Yield Management, Pre-opening, Food & Beverage, Convention Services, Italian
Education
2004-2007:John Cabot University
Bachelor of Science, Business Administration; Marketing
The George Washington University
Business Administration
Caneel Bay Resort January 2011 - Present
Rosewood Hotels & Resorts January 2011 - October 2013
Hilton Garden Inn July 2009 - December 2010
Madison-Champaign ESC January 2009 - October 2009
The Ohio State University September 2006 - June 2008
Hampton Inn April 2005 - September 2006
Skills
Customer Service, Resorts, Marketing, Facebook, Hospitality, Social Media, Sales, Hospitality Industry, Hotels
Education
The Ohio State University Fisher College of Business 2006 — 2008
Master's, Labor & Human Resources
Tiffin University 2002 — 2006
Bachelor's, Business Administration with concentrations in Hospitality & Human Resources
Youde Family Trust August 2014 - Present
Overhead Door Company of St. Louis January 2014 - August 2014
Hitschfel Instruments, Inc. January 2000 - December 2013
Rosewood Hotels & Resorts 1999 - 2000
Skills
Sales Management, Customer Service, Account Management, Marketing Strategy, Microsoft Excel, Business Strategy, Microsoft Office, Strategic Planning, Management, Negotiation, Product Management, Microsoft Word, Product Marketing, New Business Development, Salesforce.com, Sales
Education
St. Edward's University 1995 — 1997
BBA
University of Arizona 1992 — 1995
Dry Creek Grill July 2012 - Present
Left Bank Steak May 2009 - February 2013
Rosewood Hotels & Resorts September 2010 - December 2012
Skills
Banquets, Food & Beverage, Menu Development, Restaurants, Hospitality Management, Fine Dining, Catering, Pre-opening, Hospitality Industry, Hospitality, Hotels, MICROS, Restaurant Management, Hotel Management, Resorts, Culinary Skills, Cuisine, Front Office, Food, Wine, Rooms Division, Event Management, Food, Hiring
Education
San Jose City College 1998 — 2001
RetailNext September 2014 - May 2015
Rosewood Hotels & Resorts May 2013 - September 2014
TorreyPoint September 2012 - February 2013
TransPak September 2011 - September 2012
Skills
Time Management, Sales, Human Resources, Public Speaking, PowerPoint, Microsoft Excel, Event Planning, Social Media, Social Networking, Marketing
Education
Santa Clara University 2007 — 2011
Bachelor's, English
James W Crawford Company June 2010 - Present
Rosewood Hotels & Resorts January 1985 - May 2010
Skills
Resorts, Hotels, Hospitality, Tourism, Procurement, Budgeting, Customer Service, Negotiation, Customer Relations, Financial Analysis, P&L, Management Consulting, Strategic Planning, Food & Beverage, Purchasing, Restaurants, FF&E, Luxury, Food, Spa, Hotel Management, Contract Negotiation, Logistics, Feasibility Studies, Interior Design, Business Strategy, Construction, Spanish, Excel, Accounting, Marketing Strategy, Retail Management
Education
Culinary Institute of America 1978 — 1980
AOS, Culinary
Sterling College 1974 — 1978
BA
Casino M8trix January 2015 - Present
Ross Stores, Inc. June 2014 - June 2015
Rosewood Hotels & Resorts June 2011 - May 2013
Westin Hotels & Resorts February 2011 - May 2011
Playplanit.com June 2010 - January 2011
Disneyland Resort January 2009 - June 2009
Loehmann's June 2007 - August 2007
Skills
Food & Beverage, Hospitality, Hospitality Industry, Hotels, Hospitality Management, Front Office, Hotel Management, Sales
Education
San Francisco State University 2006 — 2011
BS, Hospitality and Tourism Management
San Francisco State University 2006 — 2011
Bachelor of Science (BS), Hospitality Administration/Management
Expedia, Inc. September 2014 - Present
Expedia, Inc. August 2013 - September 2014
Rosewood Hotels & Resorts August 2012 - August 2013
Rosewood Hotels & Resorts February 2012 - August 2012
Overton Hotel and Conference Center July 2011 - February 2012
Overton Hotel and Conference Center May 2010 - August 2011
Overton Hotel and Conference Center May 2010 - July 2011
Overton Hotel and Conference Center May 2010 - July 2011
Skills
Hotels, PowerPoint, Opera, Microsoft Office, Hospitality, Food & Beverage, Hospitality Management, Front Office, Revenue Analysis, Restaurant Management, Hospitality Industry, Leadership, Time Management, Customer Service, Customer Satisfaction, Property Management..., Hotel Management, Restaurants
Education
Texas Tech University 2006 — 2011
RHIM, Human Science
Rosewood Hotels & Resorts February 2011 - Present
Palo Alto Unified School District January 2009 - June 2010
Skills
PowerPoint, Customer Service
Education
National Cathedral School
Tulane University
BA
Texas Instruments October 2013 - Present
Sitel at Texas Instruments June 2011 - October 2013
Express Employment Professionals May 2010 - October 2010
Khalkedon Technologies August 2008 - April 2010
MCRowd Restaurant Group June 2007 - July 2008
Rosewood Hotels & Resorts 2001 - 2005
United Independent School District August 1999 - January 2001
R. Ayuntamiento de Nuevo Laredo 1996-1998 January 1996 - June 1998
Electronic Data Systems, Mexico 1991 - 1994
Skills
Information Systems, Developing Client..., Marketing Communications, Sales Management, Java software..., IT Management, Information Technology..., Instructional Technology, Java, Management, Training, Project Management, Networking, Customer Service, Team Leadership, Teamwork, Leadership, Marketing Strategy, Program Management, Troubleshooting, Cross-functional Team..., Analysis, Team Building, Data Analysis, Business Analysis, Project Planning, Vendor Management, Process Improvement, Product Management, Integration, Strategic Planning, Access, Operations Management, Business Process..., Account Management, Strategy, Business Strategy, Sales, Information Technology, Marketing, Software Development, Microsoft Office, Consulting, Leadership Development, Call Centers, CRM, Social Media, Customer Satisfaction, Public Speaking, Coaching
Education
Texas A&M International University 1998 — 2000
Masters of Science
Texas A&M International University 1998 — 2000
Master of Science (M.S.)
Universidad Autónoma de Tamaulipas 1992 — 1996
Bachelors in Business Administration
Highland Park Village July 2012 - Present
Rosewood Hotels & Resorts December 2008 - July 2012
Republic National Distributing Company May 2008 - December 2008
Education
Texas Tech University 2004 — 2008
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
SkinCeuticals 1997 - Present
Rosewood Hotels & Resorts June 1985 - May 1997
Stephen F Austin Hotel May 1982 - May 1985
Skills
Dermatology, Cold Calling, Selling, Healthcare, Capital Equipment, Pharmaceutical Sales, Plastic Surgery, Operating Room, Acne, Urology, Pharmaceutical Industry, Direct Sales, Medical Devices, Skin Care, Cosmetics, Product Launch, Aesthetics, Sales Force Development, Sales Operations, Cardiology, Sales, Neurology, Sales Effectiveness, Medical Sales, Sales Presentations, Surgeons, OB/GYN, Disposables, Hospitals, Market Development, Selling Skills
Education
University of Dallas 1988 — 1993
Master of Business Administration (MBA), Business
The University of Dallas 1987 — 1993
MBA, Master of Business
The University of Texas at Austin 1979 — 1982
Bachelor's degree, Journalism
Alacrity Services 2012 - Present
Davidson Hotels & Resorts January 2011 - January 2012
Davidson Hotel Company 2010 - 2011
Rosewood Hotels & Resorts 2009 - 2010
Bowne 2007 - 2008
Skills
Customer Service, Hospitality, Team Building, Vendor Management
Education
Richard Stockton College of New Jersey 2006 — 2011
Business, Hotel Management
Vancouver Airport Authority April 2015 - Present
Suncor Energy May 2014 - December 2014
Scotiabank May 2013 - April 2014
Rosewood Hotels & Resorts May 2012 - August 2012
Vision Critical April 2012 - August 2012
Amazing Personal Training Studio January 2011 - September 2011
Kaplan's Deli January 2011 - July 2011
Free The Children April 2011 - April 2011
Cookies By George February 2007 - June 2009
Skills
Customer Service, Time Management, Microsoft Excel, Leadership, Public Speaking, Teamwork, Microsoft Office, Marketing, Event Planning, Market Research, Team Leadership, Public Relations, Social Networking, English, Event Management, Social Media, SQL, Event Facilitation, SharePoint, PowerPoint
Education
The University of British Columbia 2011 — 2016
Bachelor of Commerce (BCom), Business Technology Management Co-op
Crofton House School 2008 — 2011
High School Diploma
Sir Winston Churchill Secondary
Sir Winston Churchill Secondary
Rosewood Hotels & Resorts April 2012 - Present
Alexander's Steakhouse January 2010 - March 2012
Education
San Jose State University 2004 — 2010
Bachelor's degree, Psychology
First Preston Management June 2001 - Present
Preston on the Lake 2007 - 2014
Lord & Taylor August 1996 - April 2004
Bain & Company January 2001 - April 2001
Stream Global Services May 2000 - January 2001
Rosewood Hotels & Resorts August 1997 - February 2000
Four Seasons Hotels and Resorts September 1994 - October 1995
Four Seasons Hotels and Resorts March 1990 - September 1994
Wilson Hotel Management 1987 - 1989
Skills
Windows XP Professional, Active Directory, Microsoft Office 2007, Microsoft Office 2010, Windows Vista, Windows 7, HP Webjet Admin, Purchasing, Customer Service, Security Clearance, Mitel Communications..., Process Improvement, Windows XP, Team Leadership, Outlook, Customer Satisfaction, Budgets, Office 2010, Strategic Planning, Microsoft Office, Sales, Training, Employee Training, Contract Negotiation, Operations Management, Management
Education
Southern Methodist University 1999 — 2000
Advanced Computer Education Center, Networking Technologies
University of Houston Conrad N Hilton College 1990 — 1992
Bachelor of Science, Hotel/Restaurant Management
The University of Memphis 1986 — 1989
Business
Briarcrest Christian School 1984 — 1986
HS Diploma
James W. Crawford Co. 2011 - Present
Rosewood Hotels & Resorts 2007 - 2011
ITESM Campus Chihuahua July 2004 - August 2008
Skills
Resorts, Hotels, Hospitality, Procurement, Production Budgeting, Negotiation, Strategic Planning, Purchasing, Purchasing Processes, Purchase Orders, FF&E, OS&E, Luxury, Customer Service, Pre-opening, Hospitality Industry, Hospitality Management, Restaurants, Project Planning, Food & Beverage, Budgets, Hotel Management, Operations Management, Opening Hotels
Education
Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM 2004 — 2007
Master's degree, Business Administration and Management, General
ITESM 1999 — 2004
Engineer's degree, Industrial and Systems Engineering
City of Cupertino August 2015 - Present
Toll House Hotel November 2014 - September 2015
Rosewood Hotels & Resorts May 2014 - November 2014
The Walt Disney Company January 2014 - May 2014
The Walt Disney Company August 2013 - January 2014
The Walt Disney Company January 2012 - August 2012
Talbots May 2010 - August 2011
California's Great America May 2009 - August 2009
Skills
Microsoft Office, Cash Handling Experience, Credit Cards, Team Leadership, Cake Decorating, Event Planning, Event Management, Private Events, Public Speaking, Social Media Marketing, Baking, Restaurants, Customer Satisfaction, Customer Service, Food & Beverage, Organization, Social Networking, Hospitality, PowerPoint, Sales, Retail, Hotels
Education
San Francisco State University 2008 — 2013
Bachelor of Science (BS), Hospitality and Tourism Management
San Francisco State University 2008 — 2013
Bachelor of Science (B.S.), Hospitality and Tourism Management
Dillards 2011 - Present
Hilton Worldwide July 2010 - August 2011
Rosewood Hotels & Resorts June 2008 - September 2009
Bryan LGH Medical Center September 2006 - May 2008
Education
Santa Fe Community College 2011 — 2013
Business Administration, Currently Enrolled
SAP July 2015 - Present
UT Arlington August 2012 - Present
Worldwide Flight Services (WFS) May 2014 - July 2015
Rosewood Hotels & Resorts October 2013 - April 2014
FFE Transportation Services May 2013 - August 2013
Skills
Windows XP, Windows 7, Windows 8, Active Directory, Apple devices, Microsoft Office 2003, Microsoft Office 2007, Microsoft Office 2010, Dell and Lenovo Products, Copiers, Fax, Scanners, Email Management, Lotus Domino..., Virus Removal, Malwarebytes, Blackberry Enterprise..., Lotus Traveler, Exchange 2010/2007/2003, Office 365, Mobile Management, Microsoft Office..., Lync Server 2010, Office 2010, Customer Service, Microsoft Excel, Information Technology, Microsoft Word, Microsoft Office
Education
The University of Texas at Arlington 2012 — 2014
Bachelor of Business Administration (BBA), Management Information Systems and Services
Saint Mary's College 2010 — 2014
Bachelor of Business Administration (BBA), Management Information Systems, General
Lake Tyler Petroleum Club June 2014 - Present
Rosewood Hotels & Resorts February 2014 - June 2014
Rosewood Hotels & Resorts May 2013 - February 2014
Rosewood Hotels & Resorts May 2012 - May 2013
Skills
Hotels, Pre-opening, Hospitality Industry, Hotel Management, Hospitality Management, Resorts, Banquets, Micros, Hospitality, Rooms Division, Catering, Front Office
Education
Stephen F. Austin State University 2008 — 2012
Bachelor's degree, Hospitality Administration/Management
Rosewood Hotels & Resorts April 2013 - Present
Left Bank Brasserie November 2012 - April 2013
Mary's Pizza Shack July 2011 - November 2012
Education
International Culinary Center of California 2012 — 2013
Certificate, Culinary Arts/Chef Training
Shasta College 2006 — 2008
Associate's degree, Hospitality Administration/Management
Kimpton Hotels of Florida November 2008 - Present
Kimpton Hotels & Restaurants November 2008 - Present
Regent Hotels & Resorts March 2008 - November 2008
Rosewood Hotels & Resorts February 2006 - March 2008
Sonesta Hotels December 2002 - February 2006
Pineapple Systems, Inc. February 2001 - December 2002
The Adderly Group, LLC June 1999 - April 2002
Hilton San Jose & Towers, San Jose, CA November 1997 - February 2001
The Ritz-Carlton Hotel Company, L.L.C. February 1991 - November 1997
Skills
Revenue Analysis, Revenue Forecasting, Revenue Enhancement, Data Analysis, Competitive Analysis, Project Management, Product Development, Team Management
Education
University at Buffalo
Political Science and Government