StarTek Company
Industry: Outsourcing company
DescriptionHeadquarters: Greenwood Village, Colorado, United States Founded: 1987, Greeley, Colorado, United States Subsidiaries: Accent Marketing Services LLC,
StarTek List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at StarTek. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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StarTek Employees
Employee
Years
Job
Industry
Morgan Maxwell Morgan Maxwell's StarTek Experience June 2010 - October 2010
Job operator/manager at Anchor Packaging
Industry Packaging and Containers
Experience
Anchor Packaging November 2011 - Present
STARTEK June 2010 - October 2010
Sally Beauty May 2008 - July 2010
Dollar General April 2007 - May 2008
Bruster's Real Ice Cream June 2005 - March 2007
Skills
Microsoft Word: Expert...
Education
Arkansas State University 2006 — 2008
Bachelor of Education (B.Ed.)
Valley View High School 1991 — 2006
Diploma
Anchor Packaging November 2011 - Present
STARTEK June 2010 - October 2010
Sally Beauty May 2008 - July 2010
Dollar General April 2007 - May 2008
Bruster's Real Ice Cream June 2005 - March 2007
Skills
Microsoft Word: Expert...
Education
Arkansas State University 2006 — 2008
Bachelor of Education (B.Ed.)
Valley View High School 1991 — 2006
Diploma
Heather Merriweather Heather Merriweather's StarTek Experience July 2004 - July 2006
Job Indirect Buyer Purchasing at Resources Global Professionals
Industry Warehousing
Experience
Akebono Brake Corporation January 2015 - Present
Kenco Group October 2013 - Present
Contech Castings LLC August 2012 - July 2013
Contech Castings LLC August 2011 - August 2012
Dollar General September 2009 - April 2010
ForceX Incorporated August 2008 - August 2009
DPL Corporation Southeast July 2006 - July 2008
StarTek July 2004 - July 2006
StarTek July 2000 - July 2004
Skills
Logistics, Lean Manufacturing, Quality Assurance, Quality Software Testing, Purchasing, Inventory Management, Problem Solving, Project Management, Manufacturing, Software Documentation, Management, Troubleshooting, Integration, Customer Service, Testing, Training, ERP, Microsoft Office, Leadership, Process Improvement, Six Sigma, Agile Methodologies, System Administration, Forecasting, Continuous Improvement, Security, Program Management, Cross-functional Team..., Quality Management
Education
Bethel University, College of Professional Studies 2015 — 2016
Bachelor's degree, Organizational Management
Kaplan University 2003 — 2009
AS, Interdiciplinary Studies
Akebono Brake Corporation January 2015 - Present
Kenco Group October 2013 - Present
Contech Castings LLC August 2012 - July 2013
Contech Castings LLC August 2011 - August 2012
Dollar General September 2009 - April 2010
ForceX Incorporated August 2008 - August 2009
DPL Corporation Southeast July 2006 - July 2008
StarTek July 2004 - July 2006
StarTek July 2000 - July 2004
Skills
Logistics, Lean Manufacturing, Quality Assurance, Quality Software Testing, Purchasing, Inventory Management, Problem Solving, Project Management, Manufacturing, Software Documentation, Management, Troubleshooting, Integration, Customer Service, Testing, Training, ERP, Microsoft Office, Leadership, Process Improvement, Six Sigma, Agile Methodologies, System Administration, Forecasting, Continuous Improvement, Security, Program Management, Cross-functional Team..., Quality Management
Education
Bethel University, College of Professional Studies 2015 — 2016
Bachelor's degree, Organizational Management
Kaplan University 2003 — 2009
AS, Interdiciplinary Studies
Kelena Prunty Kelena Prunty's StarTek Experience June 2006 - July 2008
Job A Fresh Start
Industry Medical Practice
Experience
Peace Haven Personal Care March 2011 - April 2013
StarTek June 2006 - July 2008
Skills
Medical Billing, Microsoft Word, Microsoft Excel, Microsoft Office, Telephone Skills, Time Management, Call Centers, Medical Terminology, Customer Experience, Public Speaking, Cashiering, Filing, Appointment Scheduling, Fax, Clerical Skills, Administrative..., Phone Etiquette
Education
Rasmussen College-Florida 2013 — 2014
Associate's degree, Pharmacy
Bryant & Stratton College 2010 — 2012
Associates, Medical Billing and Coding
Peace Haven Personal Care March 2011 - April 2013
StarTek June 2006 - July 2008
Skills
Medical Billing, Microsoft Word, Microsoft Excel, Microsoft Office, Telephone Skills, Time Management, Call Centers, Medical Terminology, Customer Experience, Public Speaking, Cashiering, Filing, Appointment Scheduling, Fax, Clerical Skills, Administrative..., Phone Etiquette
Education
Rasmussen College-Florida 2013 — 2014
Associate's degree, Pharmacy
Bryant & Stratton College 2010 — 2012
Associates, Medical Billing and Coding
Michelle Courtney Michelle Courtney's StarTek Experience May 2014 - July 2014
Job
Industry Hospitality
Experience
Colorado Mesa University May 2014 - July 2014
STARTEK May 2014 - July 2014
Colorado Mesa University August 2013 - December 2013
Colorado Mesa University May 2013 - August 2013
City Bark December 2012 - January 2013
Private Nanny January 2006 - December 2012
Vector Marketing June 2012 - July 2012
Holiday Inn Hotel & Suites February 2011 - March 2011
Skills
Microsoft Word, Hospitality Management, Non-profit Volunteering, Childcare, Animal Care, Student Leadership, Team Problem Solving, Positive Work..., Communication, Tenacious Work Ethic, Customer Satisfaction, Phone Etiquette, Self-confidence, adaptability, Strategic Thinking, Logical Approach, Interpersonal Skills, Flexible Schedule, High Energy Level, Persistence, Customer Service, Articulation, Independent Thinking, High degree of..., Time Management, Direct Sales, Social Perceptiveness, Customer Focused..., Organization Skills, Online Research, Team Motivation, Microsoft Office, Microsoft Excel, Research, PowerPoint, Sales, Leadership, English, Windows, Management
Education
Colorado Mesa University 2012 — 2013
Mass Communication/Media Studies
Warren Tech 2010 — 2011
Certification, Hotel/Motel Administration/Management, 4.0 with honors
Colorado Mesa University May 2014 - July 2014
STARTEK May 2014 - July 2014
Colorado Mesa University August 2013 - December 2013
Colorado Mesa University May 2013 - August 2013
City Bark December 2012 - January 2013
Private Nanny January 2006 - December 2012
Vector Marketing June 2012 - July 2012
Holiday Inn Hotel & Suites February 2011 - March 2011
Skills
Microsoft Word, Hospitality Management, Non-profit Volunteering, Childcare, Animal Care, Student Leadership, Team Problem Solving, Positive Work..., Communication, Tenacious Work Ethic, Customer Satisfaction, Phone Etiquette, Self-confidence, adaptability, Strategic Thinking, Logical Approach, Interpersonal Skills, Flexible Schedule, High Energy Level, Persistence, Customer Service, Articulation, Independent Thinking, High degree of..., Time Management, Direct Sales, Social Perceptiveness, Customer Focused..., Organization Skills, Online Research, Team Motivation, Microsoft Office, Microsoft Excel, Research, PowerPoint, Sales, Leadership, English, Windows, Management
Education
Colorado Mesa University 2012 — 2013
Mass Communication/Media Studies
Warren Tech 2010 — 2011
Certification, Hotel/Motel Administration/Management, 4.0 with honors
Kamber M (Kamber Teets) Teets Kamber M (Kamber Teets) Teets's StarTek Experience October 2012 - March 2013
Job Business Solutions Representative at 'WebGL Globe, Inc.
Industry Retail
Experience
'WebGL Globe, Inc. June 2014 - Present
StarTek October 2012 - March 2013
Wal-Mart 2009 - 2011
DoubleTree by Hilton April 2008 - August 2009
Skills
Customer Service, Customer Satisfaction, Retail, Merchandising, Food Service, Hospitality Industry, Banquets, Educational Leadership, Computer Proficiency, Retail Banking
Education
Colorado Christian University 1997 — 1998
Bachelor of Arts (BA), Liberal Arts and Sciences, General Studies and Humanities
Mesa State College (Colorado Mesa University) 1994 — 1996
Bachelor of Arts (BA), English/Writing
'WebGL Globe, Inc. June 2014 - Present
StarTek October 2012 - March 2013
Wal-Mart 2009 - 2011
DoubleTree by Hilton April 2008 - August 2009
Skills
Customer Service, Customer Satisfaction, Retail, Merchandising, Food Service, Hospitality Industry, Banquets, Educational Leadership, Computer Proficiency, Retail Banking
Education
Colorado Christian University 1997 — 1998
Bachelor of Arts (BA), Liberal Arts and Sciences, General Studies and Humanities
Mesa State College (Colorado Mesa University) 1994 — 1996
Bachelor of Arts (BA), English/Writing
Timothy Birchfield's StarTek Experience June 2015 - Present
Job Operations Manager of Brand Warrior Development at STARTEK
Industry Outsourcing/Offshoring
Experience
STARTEK June 2015 - Present
StarTek September 2013 - Present
STARTEK November 2005 - Present
STARTEK January 2012 - December 2013
ComputerNet Resource Group February 1996 - February 2006
Skills
Quality Assurance, BPO, Call Centers, Outsourcing, Vendor Management, Process Improvement, Business Analysis, Program Management, CRM, Coaching, Analysis, Time Management, Training, Interviews, Management, Customer Experience
Education
Central Virginia Community College 1995 — 1997
Computer Programming
Central Virginia Community College
STARTEK June 2015 - Present
StarTek September 2013 - Present
STARTEK November 2005 - Present
STARTEK January 2012 - December 2013
ComputerNet Resource Group February 1996 - February 2006
Skills
Quality Assurance, BPO, Call Centers, Outsourcing, Vendor Management, Process Improvement, Business Analysis, Program Management, CRM, Coaching, Analysis, Time Management, Training, Interviews, Management, Customer Experience
Education
Central Virginia Community College 1995 — 1997
Computer Programming
Central Virginia Community College
Dona Franks Dona Franks's StarTek Experience April 2003 - December 2008
Job Retail Reset Merchandiser at Advantage Sales & Marketing
Industry Market Research
Experience
Advantage Sales & Marketing July 2013 - Present
Advantage Sales & Marketing October 2010 - Present
StarTek April 2003 - December 2008
David's Novelties, Inc June 1992 - May 2001
United States Air Force September 1978 - September 1982
Skills
Customer Service, Sales, Retail, Microsoft Office, PowerPoint, Microsoft Excel, Marketing Research, Marketing, Training, Microsoft Word, Time Management, Merchandising, Social Media, Event Planning, Data Analysis, Outlook, Market Research, Management, Leadership, Social Networking
Education
Auburn University at Montgomery 1988 — 1991
none, Business/Commerce, General; Accounting
Advantage Sales & Marketing July 2013 - Present
Advantage Sales & Marketing October 2010 - Present
StarTek April 2003 - December 2008
David's Novelties, Inc June 1992 - May 2001
United States Air Force September 1978 - September 1982
Skills
Customer Service, Sales, Retail, Microsoft Office, PowerPoint, Microsoft Excel, Marketing Research, Marketing, Training, Microsoft Word, Time Management, Merchandising, Social Media, Event Planning, Data Analysis, Outlook, Market Research, Management, Leadership, Social Networking
Education
Auburn University at Montgomery 1988 — 1991
none, Business/Commerce, General; Accounting
Ashlene Murphree's StarTek Experience June 2009 - January 2011
Job Executive Assistant at StarTek
Industry Telecommunications
Experience
Home January 2011 - Present
StarTek June 2009 - January 2011
StarTek January 2009 - June 2009
Lamar Companies January 2008 - October 2008
Skills
Leadership, CRM, Management, Microsoft Excel, Team Management, Budgets, BPO, Payroll
Education
Colorado State University 2004 — 2007
Bachelor of Arts, English, Literature
University of Northern Colorado 2003 — 2004
Bachelor of Arts (B.A.), English
Cherry Creek High School
Home January 2011 - Present
StarTek June 2009 - January 2011
StarTek January 2009 - June 2009
Lamar Companies January 2008 - October 2008
Skills
Leadership, CRM, Management, Microsoft Excel, Team Management, Budgets, BPO, Payroll
Education
Colorado State University 2004 — 2007
Bachelor of Arts, English, Literature
University of Northern Colorado 2003 — 2004
Bachelor of Arts (B.A.), English
Cherry Creek High School
Michael Simants Michael Simants's StarTek Experience October 2003 - December 2004
Job Global Partner at Led By The Word
Industry Religious Institutions
Experience
Led By The Word June 2011 - Present
Verizon Wireless November 2009 - August 2011
Asbury United Methodist Church January 2011 - June 2011
Alltel Communications February 2006 - May 2011
Alltel Communications November 2005 - January 2006
Alltel Communications December 2004 - November 2005
StarTek October 2003 - December 2004
StarTek April 2003 - October 2003
StarTek August 2002 - April 2003
StarTek March 2002 - August 2002
Skills
Call Center, Customer Service, Operations Management, Mentoring, Workforce Management, Word, Process Improvement, Scheduling, Customer Satisfaction, Supervisory Skills, Customer Relations, Team Building, Problem Solving, Coaching, Access, Forecasting, Leadership Development, Vendor Management, Strategic Planning, Contract Negotiations, Vendor Relations, Outlook, Excel, Team Leadership, Business Analysis, PowerPoint, Analysis, Account Management, Quality Assurance, Microsoft Office, Microsoft Excel, Project Management, Call Centers, Program Management, Telecommunications, Human Resources, Business Process, Budgets, Time Management, Customer Retention, Performance Management, Customer Experience, Software Documentation, Wireless
Education
Capella University 2009 — 2012
PhD, Business
Keller Graduate School of Management of DeVry University 2006 — 2009
Masters, Project Manager
Oral Roberts University 1996 — 2002
Bachelors, Music Composition
Westark Community College 1994 — 1996
None, Music
Led By The Word June 2011 - Present
Verizon Wireless November 2009 - August 2011
Asbury United Methodist Church January 2011 - June 2011
Alltel Communications February 2006 - May 2011
Alltel Communications November 2005 - January 2006
Alltel Communications December 2004 - November 2005
StarTek October 2003 - December 2004
StarTek April 2003 - October 2003
StarTek August 2002 - April 2003
StarTek March 2002 - August 2002
Skills
Call Center, Customer Service, Operations Management, Mentoring, Workforce Management, Word, Process Improvement, Scheduling, Customer Satisfaction, Supervisory Skills, Customer Relations, Team Building, Problem Solving, Coaching, Access, Forecasting, Leadership Development, Vendor Management, Strategic Planning, Contract Negotiations, Vendor Relations, Outlook, Excel, Team Leadership, Business Analysis, PowerPoint, Analysis, Account Management, Quality Assurance, Microsoft Office, Microsoft Excel, Project Management, Call Centers, Program Management, Telecommunications, Human Resources, Business Process, Budgets, Time Management, Customer Retention, Performance Management, Customer Experience, Software Documentation, Wireless
Education
Capella University 2009 — 2012
PhD, Business
Keller Graduate School of Management of DeVry University 2006 — 2009
Masters, Project Manager
Oral Roberts University 1996 — 2002
Bachelors, Music Composition
Westark Community College 1994 — 1996
None, Music
Melissa Laughlin Melissa Laughlin's StarTek Experience July 2005 - July 2008
Job Payroll Supervisor at Frontier Airlines
Industry Human Resources
Experience
Frontier Airlines May 2014 - Present
Crocs, Inc December 2010 - May 2014
Phoenix Children's Academy August 2008 - September 2010
StarTek July 2005 - July 2008
Safeway June 2002 - July 2005
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Accounting, PowerPoint, Customer Service, Research, Financial Reporting, Outlook, English, Auditing, Accounts Payable, Project Management, Teamwork, Public Speaking, Team Building, Process Improvement
Education
Bryant and Stratton College 2000 — 2002
Associate's degree, Information Technology
Frontier Airlines May 2014 - Present
Crocs, Inc December 2010 - May 2014
Phoenix Children's Academy August 2008 - September 2010
StarTek July 2005 - July 2008
Safeway June 2002 - July 2005
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Accounting, PowerPoint, Customer Service, Research, Financial Reporting, Outlook, English, Auditing, Accounts Payable, Project Management, Teamwork, Public Speaking, Team Building, Process Improvement
Education
Bryant and Stratton College 2000 — 2002
Associate's degree, Information Technology
Gina Briney Gina Briney's StarTek Experience June 2011 - February 2012
Job Writing and Editing Professional
Industry Writing and Editing
Experience
Self Employed - Independant Contractor 2012 - Present
PepsiCo - Frito Lay April 2012 - August 2012
StarTek June 2011 - February 2012
Skills
Customer Service, Forklift Operator, Typing, Stocking, Unloading, Load, Creative Writing, Phone Etiquette, Account Management, Client Billing, Troubleshooting, Accounts Receivable, Organization, Microsoft Office, Microsoft Word
Education
Black River Technical College 2006 — 2011
Associate of Arts (A.A.), Medical Transcription/Transcriptionist
Williams Baptist College 2005 — 2006
Self Employed - Independant Contractor 2012 - Present
PepsiCo - Frito Lay April 2012 - August 2012
StarTek June 2011 - February 2012
Skills
Customer Service, Forklift Operator, Typing, Stocking, Unloading, Load, Creative Writing, Phone Etiquette, Account Management, Client Billing, Troubleshooting, Accounts Receivable, Organization, Microsoft Office, Microsoft Word
Education
Black River Technical College 2006 — 2011
Associate of Arts (A.A.), Medical Transcription/Transcriptionist
Williams Baptist College 2005 — 2006
Anita Overgaard's StarTek Experience October 2006 - April 2007
Job Programmer Analyst
Industry Education Management
Experience
Aims Community College December 2014 - Present
Aims Community College December 2013 - December 2014
Weld County School District 6 July 2013 - November 2013
Weld County School District 6 February 2009 - May 2013
Accountemps July 2008 - February 2009
Hewlett-Packard April 2007 - July 2008
StarTek October 2006 - April 2007
StarTek December 2005 - October 2006
StarTek February 2005 - December 2005
Wyoming Behavioral Institute June 2004 - January 2005
Skills
Database Administration, Microsoft Excel, SAP, Metrics Reporting, Accounts Payable, Accounts Receivable, Oil/Gas, Employee Training, Management, System Administration, Process Improvement, Spreadsheets, Visio, Office Management, Expenses, MS Excel Pivot Tables, Software Documentation, Account Reconciliation, Customer Service, Sarbanes-Oxley, Invoicing, Time Management, Process Scheduler, Billing Systems, File Management, Troubleshooting, Ad Hoc Reporting, Budgets, Training, Adult Education, Data Analysis, Educational Technology, Databases, Program Management, Project Planning, Higher Education, Project Management, Human Resources, Oil
Education
Regis University 2006 — 2008
MSCIT
Regis University 2000 — 2005
Bachelor of Science (B.S.), Computer and Information Sciences, General
Regis University 2000 — 2005
Bachelor of Science (B.S.), Psychology, Emphasis in psychology of violence
Casper College 1993 — 1994
General Studies
Aims Community College December 2014 - Present
Aims Community College December 2013 - December 2014
Weld County School District 6 July 2013 - November 2013
Weld County School District 6 February 2009 - May 2013
Accountemps July 2008 - February 2009
Hewlett-Packard April 2007 - July 2008
StarTek October 2006 - April 2007
StarTek December 2005 - October 2006
StarTek February 2005 - December 2005
Wyoming Behavioral Institute June 2004 - January 2005
Skills
Database Administration, Microsoft Excel, SAP, Metrics Reporting, Accounts Payable, Accounts Receivable, Oil/Gas, Employee Training, Management, System Administration, Process Improvement, Spreadsheets, Visio, Office Management, Expenses, MS Excel Pivot Tables, Software Documentation, Account Reconciliation, Customer Service, Sarbanes-Oxley, Invoicing, Time Management, Process Scheduler, Billing Systems, File Management, Troubleshooting, Ad Hoc Reporting, Budgets, Training, Adult Education, Data Analysis, Educational Technology, Databases, Program Management, Project Planning, Higher Education, Project Management, Human Resources, Oil
Education
Regis University 2006 — 2008
MSCIT
Regis University 2000 — 2005
Bachelor of Science (B.S.), Computer and Information Sciences, General
Regis University 2000 — 2005
Bachelor of Science (B.S.), Psychology, Emphasis in psychology of violence
Casper College 1993 — 1994
General Studies
Judy Byrnes Judy Byrnes's StarTek Experience October 2010 - November 2011
Job District Manager Rockies Northern CA and Hawaii at Sears Holdings Corporation
Industry Outsourcing/Offshoring
Experience
Sears Holdings Corporation September 2013 - Present
Sears Holdings Corporation April 2013 - August 2014
Stellar November 2011 - August 2012
StarTek October 2010 - November 2011
Excelior July 2007 - November 2010
SITEL Australia October 2005 - April 2007
SITEL USA April 2001 - November 2005
The Home Depot 1998 - 2000
Aon Consulting 1996 - 1998
GlaxoSmithKline 1995 - 1998
Skills
Offshoring, Outsourcing, BPO, Workforce Management, Call Center, Business Development, Customer Experience, Contract Negotiation, Contact Centers, Vendor Management, Service Delivery, Operations Management, Telecommunications, Call Centers, Management, New Business Development, Business Process, Change Management, Leadership, Marketing, Project Management, Account Management, Strategic Partnerships, Executive Management, CRM, Lead Generation, Human Resources, Strategy, Sales, P&L Management, SaaS, Performance Management, Coaching, Stakeholder Management, Data Center, Solution Selling, Start-ups, Customer Retention, Sales Operations, Business Process..., Team Management, Team Leadership, Program Management, Salesforce.com, Customer Satisfaction, Networking, Analytics, Process Improvement
Education
Central Michigan University 2000 — 2005
Masters
Central Michigan University
B.S.
Sears Holdings Corporation September 2013 - Present
Sears Holdings Corporation April 2013 - August 2014
Stellar November 2011 - August 2012
StarTek October 2010 - November 2011
Excelior July 2007 - November 2010
SITEL Australia October 2005 - April 2007
SITEL USA April 2001 - November 2005
The Home Depot 1998 - 2000
Aon Consulting 1996 - 1998
GlaxoSmithKline 1995 - 1998
Skills
Offshoring, Outsourcing, BPO, Workforce Management, Call Center, Business Development, Customer Experience, Contract Negotiation, Contact Centers, Vendor Management, Service Delivery, Operations Management, Telecommunications, Call Centers, Management, New Business Development, Business Process, Change Management, Leadership, Marketing, Project Management, Account Management, Strategic Partnerships, Executive Management, CRM, Lead Generation, Human Resources, Strategy, Sales, P&L Management, SaaS, Performance Management, Coaching, Stakeholder Management, Data Center, Solution Selling, Start-ups, Customer Retention, Sales Operations, Business Process..., Team Management, Team Leadership, Program Management, Salesforce.com, Customer Satisfaction, Networking, Analytics, Process Improvement
Education
Central Michigan University 2000 — 2005
Masters
Central Michigan University
B.S.
Sarah Kilbourn Sarah Kilbourn's StarTek Experience January 2009 - July 2013
Job Service Delivery Executive at Tangoe
Industry Information Technology and Services
Experience
Tangoe September 2013 - Present
StarTek January 2009 - July 2013
StarTek July 2006 - January 2009
StarTek March 2005 - July 2006
StarTek May 2004 - March 2005
StarTek June 2000 - May 2004
StarTek January 1999 - June 2000
Skills
Call Center, Vendor Management, Workforce Management, Avaya, Outsourcing, Call Centers, Process Improvement, Management, Project Management, Analysis, Troubleshooting, Telecommunications, Wireless, Forecasting, Project Planning, Service Delivery, WAN, Leadership, Customer Experience, Customer Satisfaction, Contact Centers, BPO, Call Center Development, Call Routing, Technical Support
Education
Colorado State University
Bachelor of Arts, Technical Communication; Speech Communications
Ashford University
Masters of Business Administration, IT Leadership and IT Project Management
TVHS
Tangoe September 2013 - Present
StarTek January 2009 - July 2013
StarTek July 2006 - January 2009
StarTek March 2005 - July 2006
StarTek May 2004 - March 2005
StarTek June 2000 - May 2004
StarTek January 1999 - June 2000
Skills
Call Center, Vendor Management, Workforce Management, Avaya, Outsourcing, Call Centers, Process Improvement, Management, Project Management, Analysis, Troubleshooting, Telecommunications, Wireless, Forecasting, Project Planning, Service Delivery, WAN, Leadership, Customer Experience, Customer Satisfaction, Contact Centers, BPO, Call Center Development, Call Routing, Technical Support
Education
Colorado State University
Bachelor of Arts, Technical Communication; Speech Communications
Ashford University
Masters of Business Administration, IT Leadership and IT Project Management
TVHS
Shane Sinski Shane Sinski's StarTek Experience September 2012 - October 2013
Job Guard at Chenega Security and Protection Services, LLC
Industry Information Technology and Services
Experience
Chenega Security and Protection Services, LLC October 2013 - Present
StarTek September 2012 - October 2013
Grand Valley Security July 2010 - October 2011
Action Publishing July 2010 - September 2010
datalog August 2006 - June 2007
US Navy September 2001 - September 2005
Skills
Data Entry, Security, Logging, Geology, Microsoft Office, Microsoft Excel, Customer Service, Troubleshooting, Analysis, Management, Microsoft Word, Training, Leadership, PowerPoint, Windows, Operations Management, Quality Assurance, Time Management, Outlook
Education
Colorado Mesa Univeristy 2007 — 2011
Mesa State College 2006 — 2011
2 gen ed courses away from associates in business admin, 7 total courses from B.A.S in Business, Business Administration
Chenega Security and Protection Services, LLC October 2013 - Present
StarTek September 2012 - October 2013
Grand Valley Security July 2010 - October 2011
Action Publishing July 2010 - September 2010
datalog August 2006 - June 2007
US Navy September 2001 - September 2005
Skills
Data Entry, Security, Logging, Geology, Microsoft Office, Microsoft Excel, Customer Service, Troubleshooting, Analysis, Management, Microsoft Word, Training, Leadership, PowerPoint, Windows, Operations Management, Quality Assurance, Time Management, Outlook
Education
Colorado Mesa Univeristy 2007 — 2011
Mesa State College 2006 — 2011
2 gen ed courses away from associates in business admin, 7 total courses from B.A.S in Business, Business Administration
Jacqueline Lamarche Jacqueline Lamarche's StarTek Experience November 2014 - Present
Job Call Center Representative at STARTEK
Industry Legal Services
Experience
STARTEK November 2014 - Present
Withheld September 2014 - Present
Lottsacheese Inc. October 2013 - October 2014
Myrtle Beach Jetpack Adventures June 2013 - September 2013
Wydham Vacation Ownership January 2012 - June 2013
Lets Dance June 2011 - February 2012
First Federal Savings & Loan August 2010 - June 2011
Tommy Hilfiger June 2008 - August 2010
Jamin' Leather May 2005 - October 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking, Strategic Planning, Budgets, Negotiation, Editing, Office Management, Organizational..., Time Management, Training, Leadership, Sales, Social Networking, Data Entry
Education
Charleston Southern University 2008 — 2014
Bachelor's degree, Criminal Justice
STARTEK November 2014 - Present
Withheld September 2014 - Present
Lottsacheese Inc. October 2013 - October 2014
Myrtle Beach Jetpack Adventures June 2013 - September 2013
Wydham Vacation Ownership January 2012 - June 2013
Lets Dance June 2011 - February 2012
First Federal Savings & Loan August 2010 - June 2011
Tommy Hilfiger June 2008 - August 2010
Jamin' Leather May 2005 - October 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking, Strategic Planning, Budgets, Negotiation, Editing, Office Management, Organizational..., Time Management, Training, Leadership, Sales, Social Networking, Data Entry
Education
Charleston Southern University 2008 — 2014
Bachelor's degree, Criminal Justice
Seth Buist's StarTek Experience November 2008 - February 2012
Job Student brand manager at Roaring Lion Energy Drink
Industry Marketing and Advertising
Experience
The Local December 2014 - Present
Thecampuscompanion.com March 2012 - Present
Roaring Lion Energy Drink August 2011 - Present
StarTek November 2008 - February 2012
Skills
Customer Experience, Customer Service, Customer Satisfaction, Call Center, Microsoft Office, Inbound Marketing, Microsoft Excel, Outlook, Customer Retention, Time Management, Data Entry, CRM, Troubleshooting, Team Leadership, Sales
Education
Colorado Mesa University 2011 — 2015
The Local December 2014 - Present
Thecampuscompanion.com March 2012 - Present
Roaring Lion Energy Drink August 2011 - Present
StarTek November 2008 - February 2012
Skills
Customer Experience, Customer Service, Customer Satisfaction, Call Center, Microsoft Office, Inbound Marketing, Microsoft Excel, Outlook, Customer Retention, Time Management, Data Entry, CRM, Troubleshooting, Team Leadership, Sales
Education
Colorado Mesa University 2011 — 2015
Alex Purtell's StarTek Experience October 2010 - July 2011
Job Worship Director of Student Ministries at Westerville Christian Church
Industry Outsourcing/Offshoring
Experience
Hedstrom Corporation March 2013 - Present
Westerville Christian Church June 2013 - May 2015
First Baptist Church of South Lebanon October 2011 - June 2013
Christian Life Center January 2012 - January 2013
StarTek October 2010 - July 2011
Skills
Call Centers, Customer Satisfaction, Customer Experience, Technical Support, Customer Service, Outsourcing, Troubleshooting, Service Delivery, Data Entry, Customer Support, Customer Retention, Telephone Skills, Workforce Management, Call Center Development, eWFM, IEX, IEX Total View, Inbound Marketing, BPO, Avaya, Contact Centers, Call Center, Church Events, Leadership, Music
Education
Cedarville University 2011 — 2015
Worship, Worship
Hedstrom Corporation March 2013 - Present
Westerville Christian Church June 2013 - May 2015
First Baptist Church of South Lebanon October 2011 - June 2013
Christian Life Center January 2012 - January 2013
StarTek October 2010 - July 2011
Skills
Call Centers, Customer Satisfaction, Customer Experience, Technical Support, Customer Service, Outsourcing, Troubleshooting, Service Delivery, Data Entry, Customer Support, Customer Retention, Telephone Skills, Workforce Management, Call Center Development, eWFM, IEX, IEX Total View, Inbound Marketing, BPO, Avaya, Contact Centers, Call Center, Church Events, Leadership, Music
Education
Cedarville University 2011 — 2015
Worship, Worship
Mary Leeds-Bird's StarTek Experience June 2008 - April 2009
Job Personal trainerNPC Competitor at New Level Training GJ
Industry Research
Experience
Metabolic Research Center October 2013 - Present
Metabolic research center October 2013 - Present
Personal Trainer January 2010 - Present
New Level Training GJ July 2009 - Present
Max Muscle Sports Nutrition - Colorado December 2010 - September 2013
NCCG: the Rocky Mountain Fence Post December 2009 - July 2011
Champion Bank of Parker, Colorado July 2009 - December 2010
Primerica 2009 - 2010
StarTek June 2008 - April 2009
Freedom Home Loans 2009 - 2009
Skills
Sales, Loans, Marketing, Credit, Banking, Training, Small Business, Management, Mortgage Lending, Financial Analysis, Customer Satisfaction, Real Estate, Advertising, Residential Mortgages, Refinance, Budgets, Online Advertising, Commercial Lending, Leadership, Direct Sales, Personal Training, Mortgage Banking, Loan Origination, Loan Servicing, Forecasting, Fitness Instruction, Retail Marketing, Customer Relations, Customer Retention, Customer Acquisition, Customer Support
Education
CMU Colorado Mesa University 1988 — 1991
Bachelor of Business Administration (BBA), Business Administration and Management, General
Colorado Mesa University 1985 — 1990
BBA, Business Management
Metabolic Research Center October 2013 - Present
Metabolic research center October 2013 - Present
Personal Trainer January 2010 - Present
New Level Training GJ July 2009 - Present
Max Muscle Sports Nutrition - Colorado December 2010 - September 2013
NCCG: the Rocky Mountain Fence Post December 2009 - July 2011
Champion Bank of Parker, Colorado July 2009 - December 2010
Primerica 2009 - 2010
StarTek June 2008 - April 2009
Freedom Home Loans 2009 - 2009
Skills
Sales, Loans, Marketing, Credit, Banking, Training, Small Business, Management, Mortgage Lending, Financial Analysis, Customer Satisfaction, Real Estate, Advertising, Residential Mortgages, Refinance, Budgets, Online Advertising, Commercial Lending, Leadership, Direct Sales, Personal Training, Mortgage Banking, Loan Origination, Loan Servicing, Forecasting, Fitness Instruction, Retail Marketing, Customer Relations, Customer Retention, Customer Acquisition, Customer Support
Education
CMU Colorado Mesa University 1988 — 1991
Bachelor of Business Administration (BBA), Business Administration and Management, General
Colorado Mesa University 1985 — 1990
BBA, Business Management
John E. Brown John E. Brown's StarTek Experience August 2008 - April 2009
Job Executive Vice President at Teleperformance, USA
Industry Telecommunications
Experience
Teleperformance, USA January 2015 - Present
Teleperformance, USA July 2013 - December 2014
Teleperformance, USA April 2013 - June 2013
Teleperformance, USA July 2012 - March 2013
The Results Companies April 2011 - July 2012
SmartBox USA August 2009 - December 2010
StarTek August 2008 - April 2009
Afni December 2003 - February 2008
Skills
Management Development, Outsourcing, Call Center, Workforce Management, Operations Management, P&L Management, Profitability..., Coaching, Emotional Intelligence, Organizational..., Team Management, Inbound Marketing, Human Resources, Organizational..., Leadership, Talent Management, Business Development, Leadership Development, BPO, Customer Satisfaction, Training, Management, Contact Centers, CO-PA, Employee Engagement, CRM, Recruiting, Vendor Management, Performance Management, Forecasting, Process Improvement, Telecommunications, Call Centers, Call Center Development, Budgets, IEX, Telemarketing, Team Building, Quality Assurance, Team Leadership, Business Process..., Sales Operations, Contact Center..., Strategy, Customer Retention, Customer Experience, Customer Service, Sales, Employee Training, Change Management
Education
Ashford University 2007 — 2008
Bachelor's degree, Organizational Management
New Kent High 1985 — 1989
High School, Business Administration and Management, General
Teleperformance, USA January 2015 - Present
Teleperformance, USA July 2013 - December 2014
Teleperformance, USA April 2013 - June 2013
Teleperformance, USA July 2012 - March 2013
The Results Companies April 2011 - July 2012
SmartBox USA August 2009 - December 2010
StarTek August 2008 - April 2009
Afni December 2003 - February 2008
Skills
Management Development, Outsourcing, Call Center, Workforce Management, Operations Management, P&L Management, Profitability..., Coaching, Emotional Intelligence, Organizational..., Team Management, Inbound Marketing, Human Resources, Organizational..., Leadership, Talent Management, Business Development, Leadership Development, BPO, Customer Satisfaction, Training, Management, Contact Centers, CO-PA, Employee Engagement, CRM, Recruiting, Vendor Management, Performance Management, Forecasting, Process Improvement, Telecommunications, Call Centers, Call Center Development, Budgets, IEX, Telemarketing, Team Building, Quality Assurance, Team Leadership, Business Process..., Sales Operations, Contact Center..., Strategy, Customer Retention, Customer Experience, Customer Service, Sales, Employee Training, Change Management
Education
Ashford University 2007 — 2008
Bachelor's degree, Organizational Management
New Kent High 1985 — 1989
High School, Business Administration and Management, General
Tonia Ball's StarTek Experience September 2009 - January 2010
Job Property Manager at Olive Grove Partners, Ltd
Industry
Experience
Olive Grove Partners, Ltd March 2015 - May 2015
Drilling Info October 2014 - December 2014
Home Maker April 2011 - October 2014
ThinOps Consulting, Inc May 2010 - April 2011
The Home Depot January 2010 - May 2010
STARTEK September 2009 - January 2010
Spherion June 2008 - September 2009
Skills
Call Centers, Cashiering, Packaging, Assembly Lines, Food Preparation, Technical Support, Customer Satisfaction, Data Entry, PowerPoint, Sales, Training, Teamwork, Telephone Skills, Leadership, Customer Service, Invoicing
Education
Ashford University 2012 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
La Grange High School 2001 — 2005
High School Diploma, High School/Secondary Diplomas and Certificates
Olive Grove Partners, Ltd March 2015 - May 2015
Drilling Info October 2014 - December 2014
Home Maker April 2011 - October 2014
ThinOps Consulting, Inc May 2010 - April 2011
The Home Depot January 2010 - May 2010
STARTEK September 2009 - January 2010
Spherion June 2008 - September 2009
Skills
Call Centers, Cashiering, Packaging, Assembly Lines, Food Preparation, Technical Support, Customer Satisfaction, Data Entry, PowerPoint, Sales, Training, Teamwork, Telephone Skills, Leadership, Customer Service, Invoicing
Education
Ashford University 2012 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
La Grange High School 2001 — 2005
High School Diploma, High School/Secondary Diplomas and Certificates
Jeremiah Bennett's StarTek Experience September 2006 - September 2007
Job Network Operations Supervisor at Kroll Factual Data
Industry Financial Services
Experience
Flood and Peterson September 2012 - Present
Kroll Factual Data May 2011 - Present
SKYBEAM July 2008 - April 2010
STARTEK September 2006 - September 2007
Skills
Servers, Active Directory, Windows Server, Troubleshooting, Windows XP, Citrix, VMware, Windows, Virtualization, Technical Support, CompTIA Network+
Education
Ashford University 2011 — 2014
Bachelor's Degree, Business Information Systems
University of Phoenix 2009 — 2010
Associate's degree, System, Networking, and LAN/WAN Management/Manager
Flood and Peterson September 2012 - Present
Kroll Factual Data May 2011 - Present
SKYBEAM July 2008 - April 2010
STARTEK September 2006 - September 2007
Skills
Servers, Active Directory, Windows Server, Troubleshooting, Windows XP, Citrix, VMware, Windows, Virtualization, Technical Support, CompTIA Network+
Education
Ashford University 2011 — 2014
Bachelor's Degree, Business Information Systems
University of Phoenix 2009 — 2010
Associate's degree, System, Networking, and LAN/WAN Management/Manager
Robin Moulton's StarTek Experience April 2001 - October 2007
Job Aircraft Mechanic at United States Department of Defense
Industry Airlines/Aviation
Experience
United States Department of Defense March 2009 - Present
StarTek April 2001 - October 2007
Skills
PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Troubleshooting, Flight Control Systems, Aircraft Maintenance, Multi Tasking, Lighting Design, Aircraft, Training, Aviation, Supervisory Skills, Security Clearance, Time Management, Military, Military Experience, Team Leadership, Military Aviation, Team Building, Logistics, Military Operations
Education
Canadian Valley Technology Center 2007 — 2009
Airframe & Powerplant License, Aviation Maintenance
United States Department of Defense March 2009 - Present
StarTek April 2001 - October 2007
Skills
PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Troubleshooting, Flight Control Systems, Aircraft Maintenance, Multi Tasking, Lighting Design, Aircraft, Training, Aviation, Supervisory Skills, Security Clearance, Time Management, Military, Military Experience, Team Leadership, Military Aviation, Team Building, Logistics, Military Operations
Education
Canadian Valley Technology Center 2007 — 2009
Airframe & Powerplant License, Aviation Maintenance
Dyane Johnson Dyane Johnson's StarTek Experience August 2006 - January 2007
Job Eligibility Worker at Xerox (ACS)
Industry Accounting
Experience
Xerox (ACS) December 2014 - Present
Self Employed July 2013 - Present
Self Employed January 2000 - Present
UPS Freight August 2013 - October 2014
Walmart January 2007 - May 2013
Drive-to-Work, LLC May 2011 - January 2013
StarTek August 2006 - January 2007
DEB Shops, Inc Virginia/North Carolina July 2004 - December 2005
Payless Shoe Source, Inc Virginia May 2003 - June 2004
SunTrust Bank Virginia September 2000 - November 2003
Skills
Sales, Accounting, Logistics Management, Customer Service, Clerical Skills, Bookkeeping, Computer Hardware, Software, Graphics Software, Graphic Design, Dye Sublimation, Craft, Office Administration, Peachtree, Perfect Practice, People Skills, Volunteering, Automotive, Microsoft Office, Retail Banking, Investment Banking, Data Entry, Notary Public, Tax Preparation, Telephone Skills, Retail Sales, Inventory, Inventory Management, Banking, Inventory Control, Retail, Loss Prevention, Customer Satisfaction, Cash, Store Management, Cash Management, Deposits, Microsoft Office 2007, Fax, Outlook, POS, Microsoft Word, Visual Merchandising, Highly detail oriented, Profit, General Ledger, Accounts Payable
Education
Strayer University 2013 — 2014
Master's Degree, Accounting, 3.75
Strayer University (VA) 2011 — 2012
Bachelor's Degree, Accounting, 3.45
Ashworth University 2009 — 2010
Associate's Degree, Accounting, 3.5
Mary Baldwin College 1999 — 2000
3.0
Virginia Military Institute 1999 — 2000
Military Operational Art and Science/Studies, 3.0
Virginia State University 1998 — 1999
General Studies, 3.5
Hopewell High School 1995 — 1999
High School, Army JROTC/ROTC, 3.74
Xerox (ACS) December 2014 - Present
Self Employed July 2013 - Present
Self Employed January 2000 - Present
UPS Freight August 2013 - October 2014
Walmart January 2007 - May 2013
Drive-to-Work, LLC May 2011 - January 2013
StarTek August 2006 - January 2007
DEB Shops, Inc Virginia/North Carolina July 2004 - December 2005
Payless Shoe Source, Inc Virginia May 2003 - June 2004
SunTrust Bank Virginia September 2000 - November 2003
Skills
Sales, Accounting, Logistics Management, Customer Service, Clerical Skills, Bookkeeping, Computer Hardware, Software, Graphics Software, Graphic Design, Dye Sublimation, Craft, Office Administration, Peachtree, Perfect Practice, People Skills, Volunteering, Automotive, Microsoft Office, Retail Banking, Investment Banking, Data Entry, Notary Public, Tax Preparation, Telephone Skills, Retail Sales, Inventory, Inventory Management, Banking, Inventory Control, Retail, Loss Prevention, Customer Satisfaction, Cash, Store Management, Cash Management, Deposits, Microsoft Office 2007, Fax, Outlook, POS, Microsoft Word, Visual Merchandising, Highly detail oriented, Profit, General Ledger, Accounts Payable
Education
Strayer University 2013 — 2014
Master's Degree, Accounting, 3.75
Strayer University (VA) 2011 — 2012
Bachelor's Degree, Accounting, 3.45
Ashworth University 2009 — 2010
Associate's Degree, Accounting, 3.5
Mary Baldwin College 1999 — 2000
3.0
Virginia Military Institute 1999 — 2000
Military Operational Art and Science/Studies, 3.0
Virginia State University 1998 — 1999
General Studies, 3.5
Hopewell High School 1995 — 1999
High School, Army JROTC/ROTC, 3.74
Aleisha Klouzek's StarTek Experience April 2007 - November 2010
Job .
Industry Construction
Experience
Olmos Equipment Inc November 2014 - Present
Frank Henry Equipment USA March 2013 - October 2014
Frank Henry Equipment USA August 2011 - March 2013
US Army February 2009 - December 2012
StarTek April 2007 - November 2010
US Army April 2004 - February 2009
Skills
Supervisory Skills, Office Administration, Procurement, Spreadsheets, Office Management, Project Control, Coordination, Document Management, Travel Arrangements, Records Management, Invoicing, Project Coordination, Process Scheduler, Outlook, Microsoft Office, Microsoft Excel, PowerPoint, Heavy Equipment, Hiring, Administrative Work, Data Entry, Military, Operations Management, Project Management, Sales, Customer Service, Energy, Gas
Education
Ashford University 2013 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Colorado Mesa University Grand Junction, Colorado 2011 — 2012
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Mesa State College 2003 — 2004
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Olmos Equipment Inc November 2014 - Present
Frank Henry Equipment USA March 2013 - October 2014
Frank Henry Equipment USA August 2011 - March 2013
US Army February 2009 - December 2012
StarTek April 2007 - November 2010
US Army April 2004 - February 2009
Skills
Supervisory Skills, Office Administration, Procurement, Spreadsheets, Office Management, Project Control, Coordination, Document Management, Travel Arrangements, Records Management, Invoicing, Project Coordination, Process Scheduler, Outlook, Microsoft Office, Microsoft Excel, PowerPoint, Heavy Equipment, Hiring, Administrative Work, Data Entry, Military, Operations Management, Project Management, Sales, Customer Service, Energy, Gas
Education
Ashford University 2013 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Colorado Mesa University Grand Junction, Colorado 2011 — 2012
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Mesa State College 2003 — 2004
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Luella Cooper Luella Cooper's StarTek Experience September 2012 - Present
Job Technical Support at StarTek
Industry Outsourcing/Offshoring
Experience
StarTek September 2012 - Present
Skills
Computer Skills --..., Call Centers, Technical Support, Workforce Management, Service Delivery, BPO, Troubleshooting, Contact Centers, Help Desk Support, Customer Support, Sla, Active Directory, Avaya, Windows XP
Education
Colorado Technical University 2009 — 2014
Bachelor Of Science in Information Technology, Software Systems Engineering Specialization, 3.58
Brown Mackie College-Cincinnati 2003 — 2005
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
University of Cincinnati 1999 — 2003
Information Technology
StarTek September 2012 - Present
Skills
Computer Skills --..., Call Centers, Technical Support, Workforce Management, Service Delivery, BPO, Troubleshooting, Contact Centers, Help Desk Support, Customer Support, Sla, Active Directory, Avaya, Windows XP
Education
Colorado Technical University 2009 — 2014
Bachelor Of Science in Information Technology, Software Systems Engineering Specialization, 3.58
Brown Mackie College-Cincinnati 2003 — 2005
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
University of Cincinnati 1999 — 2003
Information Technology
Terry Crosby Terry Crosby's StarTek Experience March 2010 - August 2010
Job Sales Associate, Menswear at Jc Penneys
Industry Consumer Services
Experience
Jc Penneys April 2014 - Present
Teleflora January 2014 - March 2014
C&C Media DBA Videos on the square June 2013 - March 2014
Wolfgang's on the Square November 2012 - March 2013
Wilcoxson's kids place March 2007 - February 2012
StarTek March 2010 - August 2010
Skills
Restaurants, Customer Service, Banquets, Cooking, Inventory Management, Food, Food Service, Management, Restaurant Management, Sales, Customer Experience, Retail, Microsoft Word, Customer Satisfaction, Marketing, Training, Leadership, Visual Merchandising
Education
Arkansas State University
Sociology
Pulaski Technical College
Sociology
Jc Penneys April 2014 - Present
Teleflora January 2014 - March 2014
C&C Media DBA Videos on the square June 2013 - March 2014
Wolfgang's on the Square November 2012 - March 2013
Wilcoxson's kids place March 2007 - February 2012
StarTek March 2010 - August 2010
Skills
Restaurants, Customer Service, Banquets, Cooking, Inventory Management, Food, Food Service, Management, Restaurant Management, Sales, Customer Experience, Retail, Microsoft Word, Customer Satisfaction, Marketing, Training, Leadership, Visual Merchandising
Education
Arkansas State University
Sociology
Pulaski Technical College
Sociology
Dona Franks Dona Franks's StarTek Experience April 2003 - December 2008
Job Retail Reset Merchandiser at Advantage Sales & Marketing
Industry Consumer Goods
Experience
Advantage Sales & Marketing July 2013 - Present
Advantage Sales & Marketing October 2010 - Present
StarTek April 2003 - December 2008
David's Novelties, Inc June 1991 - May 2001
Skills
Customer Service, Event Planning, Leadership, PowerPoint, Marketing, Trade Shows, Marketing Communications, Microsoft Excel
Education
Auburn University at Montgomery
Business Administration and Management, General
Clifton High School
Advantage Sales & Marketing July 2013 - Present
Advantage Sales & Marketing October 2010 - Present
StarTek April 2003 - December 2008
David's Novelties, Inc June 1991 - May 2001
Skills
Customer Service, Event Planning, Leadership, PowerPoint, Marketing, Trade Shows, Marketing Communications, Microsoft Excel
Education
Auburn University at Montgomery
Business Administration and Management, General
Clifton High School
Julieanna Davis Jablonski Julieanna Davis Jablonski's StarTek Experience December 2005 - August 2007
Job Professional Photographer at JulieannaD Photography LLC
Industry Photography
Experience
Mountain Whitewater Descents June 2013 - Present
Drink and Click™ 2012 - Present
JulieannaD Photography LLC August 2007 - Present
Bacchus Meadery August 2008 - October 2008
StarTek December 2005 - August 2007
New Image Surveys June 2004 - August 2006
Ladies Workout Express March 2000 - August 2001
Skills
Portrait Photography, Event Photography, Photography, Photojournalism, Portraits, Photos, Art, Photoshop, Lightroom, Wedding Photography, Customer Service, Lifestyle Photography, Digital Photography, Weddings, Editorial, Event Management, Image Editing, Commercial Photography, Street Photography, Social Media Marketing, Fine Art Photography, Pet Portraits, Editing, Blogging, Social Media, Editorial Photography, Nikon, Landscape Photography, Travel Photography, Environmental..., Commercial Product..., Black & White, Wedding Photojournalism, Sports Photography, Food Photography, Senior Portraits, Architectural..., Studio Lighting, Headshots, On Location, Family Photography, Documentary Photography, Stock Photography, Action Photography, Engagement Photography, Infant Photography, Pet Photography, Craft Beer
Education
Art Institute of Colorado
Photography
Bartending College 2000 — 2000
Mountain Whitewater Descents June 2013 - Present
Drink and Click™ 2012 - Present
JulieannaD Photography LLC August 2007 - Present
Bacchus Meadery August 2008 - October 2008
StarTek December 2005 - August 2007
New Image Surveys June 2004 - August 2006
Ladies Workout Express March 2000 - August 2001
Skills
Portrait Photography, Event Photography, Photography, Photojournalism, Portraits, Photos, Art, Photoshop, Lightroom, Wedding Photography, Customer Service, Lifestyle Photography, Digital Photography, Weddings, Editorial, Event Management, Image Editing, Commercial Photography, Street Photography, Social Media Marketing, Fine Art Photography, Pet Portraits, Editing, Blogging, Social Media, Editorial Photography, Nikon, Landscape Photography, Travel Photography, Environmental..., Commercial Product..., Black & White, Wedding Photojournalism, Sports Photography, Food Photography, Senior Portraits, Architectural..., Studio Lighting, Headshots, On Location, Family Photography, Documentary Photography, Stock Photography, Action Photography, Engagement Photography, Infant Photography, Pet Photography, Craft Beer
Education
Art Institute of Colorado
Photography
Bartending College 2000 — 2000
Erin Waite Erin Waite's StarTek Experience 2003 - 2006
Job Human Resources
Industry Human Resources
Experience
KILLIAN DAVIS Richter & Mayle, PC December 2013 - Present
JGMS, Inc. April 2013 - December 2013
Mesa County, CO July 2012 - September 2012
Rocky Mountain Health Plans July 2006 - May 2012
StarTek 2003 - 2006
Sam's Club July 1999 - August 2003
Skills
Payroll Processing, Employee Benefits, Phone Skills, Job Aids, Customer Service, Computer Literate, Reference Checking, Bill Payment, Document Scanning, Filing, I-9 Compliance, Organizing, Time Management, Outlook, Human Resources, Benefits Administration, Open Enrollment, Training, HRIS, Time & Attendance, Technology, Employment Verifications, Multitasking Skills, General Office Skills, Data Entry, Bill Reconciliation, Oral & Written..., Office Equipment, Microsoft Office, Internet Explorer, Windows, 401k, Garnishments, Highly detail oriented, Proofreading, Typing, HIPAA, Payroll
Education
Colorado Mesa University 1998 — 2003
Associate of Arts, Business Computer Information Systems
Mesa State College 1998 — 2003
Bachelor of Business Administration (BBA), Human Resources Management
KILLIAN DAVIS Richter & Mayle, PC December 2013 - Present
JGMS, Inc. April 2013 - December 2013
Mesa County, CO July 2012 - September 2012
Rocky Mountain Health Plans July 2006 - May 2012
StarTek 2003 - 2006
Sam's Club July 1999 - August 2003
Skills
Payroll Processing, Employee Benefits, Phone Skills, Job Aids, Customer Service, Computer Literate, Reference Checking, Bill Payment, Document Scanning, Filing, I-9 Compliance, Organizing, Time Management, Outlook, Human Resources, Benefits Administration, Open Enrollment, Training, HRIS, Time & Attendance, Technology, Employment Verifications, Multitasking Skills, General Office Skills, Data Entry, Bill Reconciliation, Oral & Written..., Office Equipment, Microsoft Office, Internet Explorer, Windows, 401k, Garnishments, Highly detail oriented, Proofreading, Typing, HIPAA, Payroll
Education
Colorado Mesa University 1998 — 2003
Associate of Arts, Business Computer Information Systems
Mesa State College 1998 — 2003
Bachelor of Business Administration (BBA), Human Resources Management
Richard McDowell Richard McDowell's StarTek Experience October 2006 - December 2009
Job Customer Service at Batteries Plus Bulbs
Industry Retail
Experience
Batteries Plus Bulbs July 2013 - Present
Hot Topic June 2010 - October 2011
STARTEK October 2006 - December 2009
Skills
Customer Service, Telecommunications, Billing Services, Customer Retention, Escalation Resolution, Writing, Social Networking, Loss Prevention
Education
Colorado Mesa University 2010 — 2012
Still Enrolled, Business, Management, Marketing, and Related Support Services
Grand Mesa High School 1997 — 2001
High School Diploma, Requisits
Batteries Plus Bulbs July 2013 - Present
Hot Topic June 2010 - October 2011
STARTEK October 2006 - December 2009
Skills
Customer Service, Telecommunications, Billing Services, Customer Retention, Escalation Resolution, Writing, Social Networking, Loss Prevention
Education
Colorado Mesa University 2010 — 2012
Still Enrolled, Business, Management, Marketing, and Related Support Services
Grand Mesa High School 1997 — 2001
High School Diploma, Requisits
David Whyburn David Whyburn's StarTek Experience November 2007 - Present
Job Call Center Director at StarTek
Industry Outsourcing/Offshoring
Experience
StarTek November 2007 - Present
Communications Services for the Deaf April 2004 - September 2007
Convergy's May 1997 - April 2004
Education
Baylor University 1972 — 1977
BS, Education
StarTek November 2007 - Present
Communications Services for the Deaf April 2004 - September 2007
Convergy's May 1997 - April 2004
Education
Baylor University 1972 — 1977
BS, Education
Bryan Adkins Bryan Adkins's StarTek Experience February 2008 - Present
Job Senoir Trainer at Star Tek
Industry Telecommunications
Experience
StarTek February 2008 - Present
Embarq Logistics April 2006 - February 2008
Foundations for living July 2005 - April 2006
Securitas Security September 2003 - June 2005
Skills
Training, Call Center, Customer Satisfaction, Troubleshooting, Performance Management
Education
Bowling Green State University
bachelor degree, the field of Psychology
Lexington High School
High School Diploma
North Central State College
and associate degree, Criminal Justice
StarTek February 2008 - Present
Embarq Logistics April 2006 - February 2008
Foundations for living July 2005 - April 2006
Securitas Security September 2003 - June 2005
Skills
Training, Call Center, Customer Satisfaction, Troubleshooting, Performance Management
Education
Bowling Green State University
bachelor degree, the field of Psychology
Lexington High School
High School Diploma
North Central State College
and associate degree, Criminal Justice
Jessy Baynard's StarTek Experience September 2011 - July 2012
Job Research Assistant at University of Colorado Denver
Industry Accounting
Experience
Behavioral Neuroscience Lab January 2013 - May 2014
Translational Epilepsy Research Lab May 2013 - August 2013
StarTek September 2011 - July 2012
AEG Live November 2008 - September 2011
Intrawest August 2007 - October 2008
Skills
Accounting, General Ledger, Outlook, Excel, Accounting Analysis, Treasury Management
Education
Ball State University - College of Business 2002 — 2006
Bachelors of Science, Accounting
Behavioral Neuroscience Lab January 2013 - May 2014
Translational Epilepsy Research Lab May 2013 - August 2013
StarTek September 2011 - July 2012
AEG Live November 2008 - September 2011
Intrawest August 2007 - October 2008
Skills
Accounting, General Ledger, Outlook, Excel, Accounting Analysis, Treasury Management
Education
Ball State University - College of Business 2002 — 2006
Bachelors of Science, Accounting
Gary Void Gary Void's StarTek Experience February 2015 - Present
Job Customer Service Representative at STARTEK
Industry Entertainment
Experience
STARTEK February 2015 - Present
Finish Line March 2013 - Present
Skills
Microsoft Office, PowerPoint, Microsoft Word, Customer Service, Public Speaking, Facebook, Sales, Teamwork, Social Media, Microsoft Excel
Education
Coastal Carolina University 2011 — 2015
Communications
Coastal Carolina University
Mass Communication/Media Studies
STARTEK February 2015 - Present
Finish Line March 2013 - Present
Skills
Microsoft Office, PowerPoint, Microsoft Word, Customer Service, Public Speaking, Facebook, Sales, Teamwork, Social Media, Microsoft Excel
Education
Coastal Carolina University 2011 — 2015
Communications
Coastal Carolina University
Mass Communication/Media Studies
Remmy Ar'emen's StarTek Experience December 2014 - January 2015
Job Avantgarde. Analyst. Artist.
Industry Consumer Services
Experience
Sip and Spatter June 2015 - Present
Bright Images January 2015 - May 2015
STARTEK December 2014 - January 2015
GreenSky Credit March 2014 - September 2014
Convergys November 2013 - January 2014
Self August 2012 - November 2013
GSI Commerce September 2011 - August 2012
GSI Commerce June 2009 - September 2011
GSI Commerce August 2008 - June 2009
CNC Cabinet Components July 2006 - August 2008
Skills
Process Improvement, Microsoft Excel, Quality Assurance, Customer Satisfaction, Call Centers, Time Management, Management, Customer Service, Customer Experience, Analysis, Creative Problem Solving, Creative Writing, PowerPoint, Image Editing, Outlook, SharePoint, Microsoft Word, Photo Editing, NICE, Coaching, Digital Photography, Training, Acrylic Painting, Art, Mixed Media
Education
Beckfield College-Florence 2013 — 2017
Associate of Arts and Sciences (AAS), Computer Systems Networking and Telecommunications
South Area Adult Ed 2003 — 2003
GED, General
Bayside HighShcool 2000 — 2003
GED, General, 3.5
Sip and Spatter June 2015 - Present
Bright Images January 2015 - May 2015
STARTEK December 2014 - January 2015
GreenSky Credit March 2014 - September 2014
Convergys November 2013 - January 2014
Self August 2012 - November 2013
GSI Commerce September 2011 - August 2012
GSI Commerce June 2009 - September 2011
GSI Commerce August 2008 - June 2009
CNC Cabinet Components July 2006 - August 2008
Skills
Process Improvement, Microsoft Excel, Quality Assurance, Customer Satisfaction, Call Centers, Time Management, Management, Customer Service, Customer Experience, Analysis, Creative Problem Solving, Creative Writing, PowerPoint, Image Editing, Outlook, SharePoint, Microsoft Word, Photo Editing, NICE, Coaching, Digital Photography, Training, Acrylic Painting, Art, Mixed Media
Education
Beckfield College-Florence 2013 — 2017
Associate of Arts and Sciences (AAS), Computer Systems Networking and Telecommunications
South Area Adult Ed 2003 — 2003
GED, General
Bayside HighShcool 2000 — 2003
GED, General, 3.5
Susie Strobel Susie Strobel's StarTek Experience November 2012 - Present
Job Customer Care/Sales Rep
Industry Consumer Goods
Experience
StarTek November 2012 - Present
Soak City-Cedar Point May 2012 - October 2012
Castaway Bay May 2010 - August 2010
Skills
Musical Theatre, Customer Service, Lifeguarding, Spanish, Vocal
Education
Ashland University 2010 — 2012
Spanish, Music
Norwalk High School 2006 — 2010
StarTek November 2012 - Present
Soak City-Cedar Point May 2012 - October 2012
Castaway Bay May 2010 - August 2010
Skills
Musical Theatre, Customer Service, Lifeguarding, Spanish, Vocal
Education
Ashland University 2010 — 2012
Spanish, Music
Norwalk High School 2006 — 2010
Timothy Mess Timothy Mess's StarTek Experience July 1997 - February 1999
Job Engineering Project Manager
Industry Mining & Metals
Experience
ThyssenKrupp 2011 - Present
Adventos 2009 - 2009
Lehman Brother - Aurora Loan Services June 2008 - September 2008
Overland Conveyor Company April 2005 - September 2007
ICG 1999 - 2004
StarTek July 1997 - February 1999
Education
University of Denver - Daniels College of Business 2007 — 2009
MBA, Finance and Management Accounting
Colorado School of Mines 1993 — 2005
B.S. Engineering, Mechanical Engineering
ThyssenKrupp 2011 - Present
Adventos 2009 - 2009
Lehman Brother - Aurora Loan Services June 2008 - September 2008
Overland Conveyor Company April 2005 - September 2007
ICG 1999 - 2004
StarTek July 1997 - February 1999
Education
University of Denver - Daniels College of Business 2007 — 2009
MBA, Finance and Management Accounting
Colorado School of Mines 1993 — 2005
B.S. Engineering, Mechanical Engineering
Cimera Reid's StarTek Experience January 2013 - May 2013
Job Experienced Reliable Professional, Future M.D. of Anesthesiology
Industry Hospital & Health Care
Experience
STARTEK January 2013 - May 2013
J.Crew October 2010 - December 2010
The Wendy's Company May 2009 - October 2010
Old Dominion University September 2008 - May 2009
Hardee's 2007 - 2008
The Wendy's Company 2006 - 2007
Taco Bell 2005 - 2006
Papa John's International 2004 - 2005
Skills
Microsoft Office, Organizational..., Leadership, Analyze Information, Adept problem-solver, Quick Study, Computer Proficiency, Customer Service, Customer Satisfaction, CNA, BLS, CPR Certified, Front Office, Office Management, Team Building, Employee Training, Cash Handling, Professional Cleaning, Customer Retention, Customer Experience, Multi-task & Handle..., Handle Confidential..., Handle Multiple..., Reliability, Letter Writing, General Correspondence, Research, Microsoft Word, PowerPoint, Microsoft Excel, Public Speaking, Social Media, Marketing, Time Management, Social Networking
Education
Liberty University 2014 — 2014
Biology/Biological Sciences, General, Junior
Norfolk State University 2013 — 2013
Biology/Biological Sciences, General
Tidewater Community College 2011 — 2012
Biology/Biological Sciences, General
Central Virginia Community College 2010 — 2010
Biology/Biological Sciences, General
Old Dominion University 2008 — 2009
STARTEK January 2013 - May 2013
J.Crew October 2010 - December 2010
The Wendy's Company May 2009 - October 2010
Old Dominion University September 2008 - May 2009
Hardee's 2007 - 2008
The Wendy's Company 2006 - 2007
Taco Bell 2005 - 2006
Papa John's International 2004 - 2005
Skills
Microsoft Office, Organizational..., Leadership, Analyze Information, Adept problem-solver, Quick Study, Computer Proficiency, Customer Service, Customer Satisfaction, CNA, BLS, CPR Certified, Front Office, Office Management, Team Building, Employee Training, Cash Handling, Professional Cleaning, Customer Retention, Customer Experience, Multi-task & Handle..., Handle Confidential..., Handle Multiple..., Reliability, Letter Writing, General Correspondence, Research, Microsoft Word, PowerPoint, Microsoft Excel, Public Speaking, Social Media, Marketing, Time Management, Social Networking
Education
Liberty University 2014 — 2014
Biology/Biological Sciences, General, Junior
Norfolk State University 2013 — 2013
Biology/Biological Sciences, General
Tidewater Community College 2011 — 2012
Biology/Biological Sciences, General
Central Virginia Community College 2010 — 2010
Biology/Biological Sciences, General
Old Dominion University 2008 — 2009
Shakyra Dawson-Clark Shakyra Dawson-Clark's StarTek Experience September 2014 - Present
Job Control Associate
Industry Accounting
Experience
STARTEK September 2014 - Present
Corporate Brokers, LLC July 2013 - Present
Skills
Mental Health, Financial Accounting, Youth Leadership, Youth Mentoring, Women Leaders, Mission Work, Office Administration, Customer Service, Accounts Receivable, Data Entry, Leadership, Research, Microsoft Word
Education
Cheyney University of Pennsylvania 2005 — 2009
Bachelor of Arts (BA), General Science
STARTEK September 2014 - Present
Corporate Brokers, LLC July 2013 - Present
Skills
Mental Health, Financial Accounting, Youth Leadership, Youth Mentoring, Women Leaders, Mission Work, Office Administration, Customer Service, Accounts Receivable, Data Entry, Leadership, Research, Microsoft Word
Education
Cheyney University of Pennsylvania 2005 — 2009
Bachelor of Arts (BA), General Science
Tyler Frobom Tyler Frobom's StarTek Experience February 2013 - Present
Job Local Support Specialist at StarTek
Industry Outsourcing/Offshoring
Experience
StarTek February 2013 - Present
Choice Hotels International May 2011 - December 2012
Skills
Microsoft Applications, Organization, Technology, Customer Service, Databases
Education
Mesa State College 2011 — 2015
StarTek February 2013 - Present
Choice Hotels International May 2011 - December 2012
Skills
Microsoft Applications, Organization, Technology, Customer Service, Databases
Education
Mesa State College 2011 — 2015
Lisa Weldy Lisa Weldy's StarTek Experience June 2004 - July 2005
Job History Teacher at Bay City Christian School
Industry Primary/Secondary Education
Experience
Bay City Christian School July 2013 - Present
Seoul Christian School August 2007 - May 2013
Bob Jones University August 2005 - May 2007
StarTek June 2004 - July 2005
Skills
Public Speaking, Communication, Customer Service, Educational Technology, Counseling Psychology, Microsoft Office, Music, Video Production, Photography, Motivational Speaking, Entertainment, Events, Taekwondo, Karate, Leadership, Organizational..., Teaching, Curriculum Design, Curriculum Development, Editing
Education
Bob Jones University 2005 — 2007
Master of Science (M.S.), Counseling Psychology
Bob Jones University 1999 — 2004
Bachelor of Arts (B.A.), Bible/Biblical Studies
Bay City Christian School July 2013 - Present
Seoul Christian School August 2007 - May 2013
Bob Jones University August 2005 - May 2007
StarTek June 2004 - July 2005
Skills
Public Speaking, Communication, Customer Service, Educational Technology, Counseling Psychology, Microsoft Office, Music, Video Production, Photography, Motivational Speaking, Entertainment, Events, Taekwondo, Karate, Leadership, Organizational..., Teaching, Curriculum Design, Curriculum Development, Editing
Education
Bob Jones University 2005 — 2007
Master of Science (M.S.), Counseling Psychology
Bob Jones University 1999 — 2004
Bachelor of Arts (B.A.), Bible/Biblical Studies
Winston Barrett Winston Barrett's StarTek Experience 2012 - Present
Job Sr. Analyst Buisness Intelligence at Startek
Industry Telecommunications
Experience
Startek 2012 - Present
E Commerce Systems February 2012 - February 2013
t w telecom August 2006 - February 2012
Net-Tel Search June 2000 - November 2001
Skills
Business Intelligence, SharePoint, Requirements Analysis, Business Objects, Business Analysis, Data Modeling, Data Analysis, Data Migration, MS Project, Brio Query, Waterfall, Data Mining, Data Warehousing, Database Design, Oracle SQL, SQL Developer, MS VISIO, Brio Reports, Brio Explorer, Google Analytics, Clarity, Microsoft Office, Revenue Analysis, Revenue Recognition, M, Agile Application...
Education
Boston University 2002 — 2002
Project Management, Information Technology Project Management
Carson-Newman College 1979 — 1982
BS, Business Admin & Computer Science, 3.2
Startek 2012 - Present
E Commerce Systems February 2012 - February 2013
t w telecom August 2006 - February 2012
Net-Tel Search June 2000 - November 2001
Skills
Business Intelligence, SharePoint, Requirements Analysis, Business Objects, Business Analysis, Data Modeling, Data Analysis, Data Migration, MS Project, Brio Query, Waterfall, Data Mining, Data Warehousing, Database Design, Oracle SQL, SQL Developer, MS VISIO, Brio Reports, Brio Explorer, Google Analytics, Clarity, Microsoft Office, Revenue Analysis, Revenue Recognition, M, Agile Application...
Education
Boston University 2002 — 2002
Project Management, Information Technology Project Management
Carson-Newman College 1979 — 1982
BS, Business Admin & Computer Science, 3.2
Andy Harbor's StarTek Experience July 2007 - Present
Job Director of IT Operations (Americas)
Industry Information Technology and Services
Experience
STARTEK July 2007 - Present
EDS January 2005 - July 2007
CompuCom September 2002 - January 2005
State Farm Insurance January 1992 - August 2002
State Farm Insurance January 1992 - January 2002
United States Navy January 1985 - January 1992
Skills
Active Directory, Troubleshooting, Visio, Windows 7, Call Center, Servers, Process Improvement, Software Documentation, SharePoint, Microsoft Exchange, Windows, Security, Team Leadership, Customer Service, A+ Certified, SDLC, Team Building, Project Management, Call Centers, Windows XP, Vendor Management, Access, Cisco Technologies, Computer Hardware, Customer Experience, Customer Satisfaction, Disaster Recovery, IT Management, Information Technology, Leadership, Management, Network Administration, Software Installation, Switches, System Administration, Technical Support, Telecommunications
Education
University of Louisiana at Monroe 1989 — 1992
Central Texas College
ULM, General Studies; CIS
Southwestern
General Studies
STARTEK July 2007 - Present
EDS January 2005 - July 2007
CompuCom September 2002 - January 2005
State Farm Insurance January 1992 - August 2002
State Farm Insurance January 1992 - January 2002
United States Navy January 1985 - January 1992
Skills
Active Directory, Troubleshooting, Visio, Windows 7, Call Center, Servers, Process Improvement, Software Documentation, SharePoint, Microsoft Exchange, Windows, Security, Team Leadership, Customer Service, A+ Certified, SDLC, Team Building, Project Management, Call Centers, Windows XP, Vendor Management, Access, Cisco Technologies, Computer Hardware, Customer Experience, Customer Satisfaction, Disaster Recovery, IT Management, Information Technology, Leadership, Management, Network Administration, Software Installation, Switches, System Administration, Technical Support, Telecommunications
Education
University of Louisiana at Monroe 1989 — 1992
Central Texas College
ULM, General Studies; CIS
Southwestern
General Studies
Keshia Veney Keshia Veney's StarTek Experience April 2006 - January 2008
Job Administrative Professional
Industry Financial Services
Experience
Wells Fargo October 2010 - May 2014
Teleperformance, USA July 2008 - April 2010
STARTEK April 2006 - January 2008
Skills
Banking, Investments, Series 63, Series 7, Uniform Combined State..., Wealth Management, Clerical Skills, Office Administration, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Social Media, Social Networking
Education
Bryant & Stratton College - Richmond 2002 — 2003
Other, Criminal Justice/Law Enforcement Administration
Colonial Heights 1998 — 2001
High School, High School/Secondary Diplomas and Certificates, Pass
Wells Fargo October 2010 - May 2014
Teleperformance, USA July 2008 - April 2010
STARTEK April 2006 - January 2008
Skills
Banking, Investments, Series 63, Series 7, Uniform Combined State..., Wealth Management, Clerical Skills, Office Administration, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Social Media, Social Networking
Education
Bryant & Stratton College - Richmond 2002 — 2003
Other, Criminal Justice/Law Enforcement Administration
Colonial Heights 1998 — 2001
High School, High School/Secondary Diplomas and Certificates, Pass
Monique Holland Monique Holland's StarTek Experience 2008 - 2011
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
STARTEK 2008 - 2011
Sara Lee Casualwear 2005 - 2008
Education
Averett University 2012 — 2014
Bachelor's Degree, Business Administration and Management, General
Patrick Henry Community College 2005 — 2008
Associate's degree, Business Technology-Administrative Support technology/Medical Office
STARTEK 2008 - 2011
Sara Lee Casualwear 2005 - 2008
Education
Averett University 2012 — 2014
Bachelor's Degree, Business Administration and Management, General
Patrick Henry Community College 2005 — 2008
Associate's degree, Business Technology-Administrative Support technology/Medical Office
Nate Kline Nate Kline's StarTek Experience January 2015 - Present
Job Lead at STARTEK
Industry Telecommunications
Experience
STARTEK January 2015 - Present
Cedarville University September 2013 - December 2014
Christ Community Evangelical Free Church, Ashland OH May 2014 - August 2014
Meyer Hatchery April 2012 - August 2014
Skills
Public Speaking, Customer Service, Research, Teamwork, Outlook, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Social Media, English, Data Entry, Leadership
Education
Cedarville University 2013 — 2016
Bachelor's Degree, Bible/Biblical Studies
NCSC 2011 — 2013
Associate of Science (A.S.), Electromechanical Engineering
Mapleton High School 2010 — 2013
Diploma
STARTEK January 2015 - Present
Cedarville University September 2013 - December 2014
Christ Community Evangelical Free Church, Ashland OH May 2014 - August 2014
Meyer Hatchery April 2012 - August 2014
Skills
Public Speaking, Customer Service, Research, Teamwork, Outlook, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Social Media, English, Data Entry, Leadership
Education
Cedarville University 2013 — 2016
Bachelor's Degree, Bible/Biblical Studies
NCSC 2011 — 2013
Associate of Science (A.S.), Electromechanical Engineering
Mapleton High School 2010 — 2013
Diploma
Darshini Patel Darshini Patel's StarTek Experience April 2008 - January 2010
Job HL LM Underwriter Jr. at JPMorganChase
Industry Financial Services
Experience
JPMorganChase September 2011 - Present
InfoCision Management Corporation February 2010 - August 2011
StarTek April 2008 - January 2010
Skills
Advanced Excel, Access, PowerPoint, Outlook, Microsoft Word, Adobe Suite
Education
Ashland University 2006 — 2007
Bachelor of Science in Business Administration, Business Management, Marketing
JPMorganChase September 2011 - Present
InfoCision Management Corporation February 2010 - August 2011
StarTek April 2008 - January 2010
Skills
Advanced Excel, Access, PowerPoint, Outlook, Microsoft Word, Adobe Suite
Education
Ashland University 2006 — 2007
Bachelor of Science in Business Administration, Business Management, Marketing
Richard Goldsmith Richard Goldsmith's StarTek Experience October 2008 - September 2011
Job District Manager at WEHCO Media
Industry Outsourcing/Offshoring
Experience
WEHCO Media March 2013 - Present
Sykes September 2011 - February 2012
StarTek October 2008 - September 2011
Murphy USA October 2007 - October 2008
Fred's February 2007 - October 2007
Skills
Change Management, Team Leadership, Problem Solving, KPI, Humor, Business Intelligence, Business Analysis, Performance Management, Coaching, Microsoft Office 2007, Call Center, Client Services, Operations Management, Process Improvement, BPO, Team Building, Customer Satisfaction, Call Centers, Customer Retention, Outsourcing, Quality Assurance, Workforce Management, Team Management, Customer Experience, Leadership, Employee Training, Contact Centers, Contact Center..., Management, Training
Education
Southern New Hampshire University 2012 — 2015
Bachelor's degree, Sociology
Baker College Center for Graduate Studies 2000 — 2004
BS, Management
WEHCO Media March 2013 - Present
Sykes September 2011 - February 2012
StarTek October 2008 - September 2011
Murphy USA October 2007 - October 2008
Fred's February 2007 - October 2007
Skills
Change Management, Team Leadership, Problem Solving, KPI, Humor, Business Intelligence, Business Analysis, Performance Management, Coaching, Microsoft Office 2007, Call Center, Client Services, Operations Management, Process Improvement, BPO, Team Building, Customer Satisfaction, Call Centers, Customer Retention, Outsourcing, Quality Assurance, Workforce Management, Team Management, Customer Experience, Leadership, Employee Training, Contact Centers, Contact Center..., Management, Training
Education
Southern New Hampshire University 2012 — 2015
Bachelor's degree, Sociology
Baker College Center for Graduate Studies 2000 — 2004
BS, Management
Artimis Lincoln Artimis Lincoln's StarTek Experience
Job System Administrator at StarTek
Industry Information Technology and Services
Experience
StarTek
Skills
Microsoft Exchange, Vendor Management, Microsoft SQL Server, SharePoint, System Administration, BPO, Process Improvement, Movex, Windows, Microsoft Technologies, Active Directory, Servers, SAP, Troubleshooting, SAP R/3, Microsoft Certified..., Team Leadership, Windows Server, Hyperion Enterprise, SQL
Education
Austin Peay State University 1996 — 1999
Philosophy, Humanitites
StarTek
Skills
Microsoft Exchange, Vendor Management, Microsoft SQL Server, SharePoint, System Administration, BPO, Process Improvement, Movex, Windows, Microsoft Technologies, Active Directory, Servers, SAP, Troubleshooting, SAP R/3, Microsoft Certified..., Team Leadership, Windows Server, Hyperion Enterprise, SQL
Education
Austin Peay State University 1996 — 1999
Philosophy, Humanitites
Tim Baughman Jr Tim Baughman Jr's StarTek Experience January 2009 - September 2010
Job Customer Care Team Trainer
Industry Computer Software
Experience
Fleetmatics May 2014 - Present
Twenty Something Bloggers July 2014 - June 2015
Fleetmatics October 2013 - May 2014
Fleetmatics February 2013 - October 2013
Fleetmatics May 2012 - February 2013
Fleetmatics January 2012 - May 2012
Chancellor University September 2010 - October 2011
StarTek January 2009 - September 2010
Bowling Green Radio Sports Organization September 2006 - December 2008
Skills
Training, Customer Service, Troubleshooting, Public Speaking, Salesforce.com, Customer Satisfaction, Data Analysis, PowerPoint, Team Leadership, Problem Solving, Blogging, Technical Support, Management, Call Centers, Leadership, Creative Writing, Excel, Wordpress, Creative Solutions, Open Office, Call Center, Outlook, Word, HTML, Microsoft Excel, Interviewing Skills, Social Media
Education
Kaplan University 2009 — 2010
Master of Science, Higher Education Administration
Bowling Green State University 2006 — 2008
Bachelor of Arts, Telecommunications
Fleetmatics May 2014 - Present
Twenty Something Bloggers July 2014 - June 2015
Fleetmatics October 2013 - May 2014
Fleetmatics February 2013 - October 2013
Fleetmatics May 2012 - February 2013
Fleetmatics January 2012 - May 2012
Chancellor University September 2010 - October 2011
StarTek January 2009 - September 2010
Bowling Green Radio Sports Organization September 2006 - December 2008
Skills
Training, Customer Service, Troubleshooting, Public Speaking, Salesforce.com, Customer Satisfaction, Data Analysis, PowerPoint, Team Leadership, Problem Solving, Blogging, Technical Support, Management, Call Centers, Leadership, Creative Writing, Excel, Wordpress, Creative Solutions, Open Office, Call Center, Outlook, Word, HTML, Microsoft Excel, Interviewing Skills, Social Media
Education
Kaplan University 2009 — 2010
Master of Science, Higher Education Administration
Bowling Green State University 2006 — 2008
Bachelor of Arts, Telecommunications
Linda Elaine Janney's StarTek Experience October 2004 - January 2010
Job
Industry Mental Health Care
Experience
All Care Family Services August 2014 - Present
STARTEK October 2004 - January 2010
Winn-Dixie June 1973 - July 1989
Education
Longwood University at New College Institute 2015 — 2017
Bachelor's degree, Social Work
Averett University 1977 — 1978
Patrick Henry Community College Martinsville, VA 1975 — 1977
Associate of Science (A.S.)
Drewry Mason High School 1970 — 1975
Diploma
All Care Family Services August 2014 - Present
STARTEK October 2004 - January 2010
Winn-Dixie June 1973 - July 1989
Education
Longwood University at New College Institute 2015 — 2017
Bachelor's degree, Social Work
Averett University 1977 — 1978
Patrick Henry Community College Martinsville, VA 1975 — 1977
Associate of Science (A.S.)
Drewry Mason High School 1970 — 1975
Diploma
Anthony Moraga's StarTek Experience November 2012 - July 2013
Job A Marketing geek in the Orlando, FL area
Industry Information Technology and Services
Experience
Harris Recording Solutions December 2014 - Present
The Schooley Law Firm July 2014 - December 2014
The Walt Disney Company January 2014 - July 2014
STARTEK November 2012 - July 2013
Skills
Marketing, Microsoft Office, Social Networking, Teamwork, Microsoft Word, Microsoft Excel, Web Marketing, English, PowerPoint, Hospitality, Entrepreneurship, Business, Finance, Business Innovation, Network Marketing..., Strategic Marketing, Photoshop
Education
Instituto Tecnológico de Costa Rica 2010 — 2015
Bachelor of Business Administration, Business Administration and Management, General
Central Michigan University 2014 — 2014
International Academic Internship, Hospitality and Leadership
Harris Recording Solutions December 2014 - Present
The Schooley Law Firm July 2014 - December 2014
The Walt Disney Company January 2014 - July 2014
STARTEK November 2012 - July 2013
Skills
Marketing, Microsoft Office, Social Networking, Teamwork, Microsoft Word, Microsoft Excel, Web Marketing, English, PowerPoint, Hospitality, Entrepreneurship, Business, Finance, Business Innovation, Network Marketing..., Strategic Marketing, Photoshop
Education
Instituto Tecnológico de Costa Rica 2010 — 2015
Bachelor of Business Administration, Business Administration and Management, General
Central Michigan University 2014 — 2014
International Academic Internship, Hospitality and Leadership
Jonathan Pattison's StarTek Experience August 2006 - February 2007
Job Looking for something new
Industry Warehousing
Experience
Keysight Technologies July 2015 - Present
Propak Logistics July 2014 - February 2015
United States Marine Corps March 2007 - July 2014
STARTEK August 2006 - February 2007
Fort Collins Baseball Club April 2004 - September 2006
Skills
Leadership, Training, Team Building, Process Improvement, Customer Service, Team Leadership, Program Management, Microsoft Excel, Data Entry, Military, Security Clearance, Military Experience, Team Management, Computer Hardware, Leadership Development, Logistics, Outlook, Military Operations, Windows 7, Communication
Education
Ashford University 2010 — 2012
Education
Liberty University 2010 — 2010
Education
Keysight Technologies July 2015 - Present
Propak Logistics July 2014 - February 2015
United States Marine Corps March 2007 - July 2014
STARTEK August 2006 - February 2007
Fort Collins Baseball Club April 2004 - September 2006
Skills
Leadership, Training, Team Building, Process Improvement, Customer Service, Team Leadership, Program Management, Microsoft Excel, Data Entry, Military, Security Clearance, Military Experience, Team Management, Computer Hardware, Leadership Development, Logistics, Outlook, Military Operations, Windows 7, Communication
Education
Ashford University 2010 — 2012
Education
Liberty University 2010 — 2010
Education
Dana Cornelisse's StarTek Experience April 2005 - November 2007
Job PB Analyst at Scotia Private Client Group
Industry Banking
Experience
Scotia Private Client Group August 2013 - Present
Scotia Private Client Group February 2011 - August 2013
Scotiabank November 2008 - February 2011
Scotiabank October 2007 - November 2008
StarTek April 2005 - November 2007
Skills
Interviews, Management, Project Planning, Teamwork, Time Management, Training, Sales Operations
Education
CSI Global Education 2009 — 2010
IFIC
Carleton University 2003 — 2006
Business/Commerce, General
Lord Elgin High School 1999 — 2003
O.S.S.D, 12
Sheridan College
Project Management Certificate
Scotia Private Client Group August 2013 - Present
Scotia Private Client Group February 2011 - August 2013
Scotiabank November 2008 - February 2011
Scotiabank October 2007 - November 2008
StarTek April 2005 - November 2007
Skills
Interviews, Management, Project Planning, Teamwork, Time Management, Training, Sales Operations
Education
CSI Global Education 2009 — 2010
IFIC
Carleton University 2003 — 2006
Business/Commerce, General
Lord Elgin High School 1999 — 2003
O.S.S.D, 12
Sheridan College
Project Management Certificate
Frank Schiro Frank Schiro's StarTek Experience May 2014 - Present
Job Agent Development and Retention Operations Manager at STARTEK
Industry Professional Training & Coaching
Experience
STARTEK May 2014 - Present
STARTEK April 2012 - Present
STARTEK April 2012 - Present
Pagosa Pub Works Brewpub January 2008 - September 2013
Curb Appeal January 2003 - September 2011
Jim Smith Realty May 2003 - September 2010
First Class Direct, Inc. February 2003 - May 2003
RE/MAX Aspen Leaf Realty August 2002 - January 2003
Leadville Chronicle Newspaper April 2002 - January 2003
Lake County Assessor's Office January 2001 - January 2002
Education
Colorado Christian University 2002 — 2007
MA, Curriculum and Instruction Design
Colorado Christian University
Masters of Arts, Curriculum and Instruction
Colorado State University 1974 — 1978
BS, Forest Range Management
Colorado State University
BS, Forest and Range Management
STARTEK May 2014 - Present
STARTEK April 2012 - Present
STARTEK April 2012 - Present
Pagosa Pub Works Brewpub January 2008 - September 2013
Curb Appeal January 2003 - September 2011
Jim Smith Realty May 2003 - September 2010
First Class Direct, Inc. February 2003 - May 2003
RE/MAX Aspen Leaf Realty August 2002 - January 2003
Leadville Chronicle Newspaper April 2002 - January 2003
Lake County Assessor's Office January 2001 - January 2002
Education
Colorado Christian University 2002 — 2007
MA, Curriculum and Instruction Design
Colorado Christian University
Masters of Arts, Curriculum and Instruction
Colorado State University 1974 — 1978
BS, Forest Range Management
Colorado State University
BS, Forest and Range Management
Joshua Rushman Joshua Rushman's StarTek Experience November 1999 - February 2002
Job Executive Accounting and Finance Consultant at Addison Group (303)4620300
Industry Staffing and Recruiting
Experience
Addison Group June 2015 - Present
Westwood College May 2005 - May 2015
Westwood College September 2007 - October 2014
Westwood College January 2006 - August 2007
Westwood College May 2005 - December 2005
Qwest August 2002 - April 2005
StarTek November 1999 - February 2002
Skills
Admissions, Adult Education, Enrollment Management, Staff Development, Higher Education, Student Affairs, Coaching, CampusVue, Campus, Retaining Customers, Leadership Development, Student Engagement, Public Speaking, Training, Student Recruiting, Career Counseling, Student Financial Aid, Educational Leadership, Academic Administration, Distance Learning, Academic Advising, Leadership, Curriculum Development, Teaching, Customer Retention, Team Building, Customer Service, Management, Recruiting, Career Development, Employee Training, Interviews, E-Learning, PeopleSoft, Sales Management, Sales Presentations, Microsoft Office, CRM Databases, Budget Forecasts, Sales Process, New Hire Training, New Hire Orientations, Staff Management, Blackboard, eCollege, Citrix, Adobe Connect
Education
University of Wyoming 1998 — 2002
Bachelor of Science (B.S.), Wildlife, Fish and Wildlands Science and Management
Chadron State College 1997 — 1998
Leyton High School
Leyton High School
Addison Group June 2015 - Present
Westwood College May 2005 - May 2015
Westwood College September 2007 - October 2014
Westwood College January 2006 - August 2007
Westwood College May 2005 - December 2005
Qwest August 2002 - April 2005
StarTek November 1999 - February 2002
Skills
Admissions, Adult Education, Enrollment Management, Staff Development, Higher Education, Student Affairs, Coaching, CampusVue, Campus, Retaining Customers, Leadership Development, Student Engagement, Public Speaking, Training, Student Recruiting, Career Counseling, Student Financial Aid, Educational Leadership, Academic Administration, Distance Learning, Academic Advising, Leadership, Curriculum Development, Teaching, Customer Retention, Team Building, Customer Service, Management, Recruiting, Career Development, Employee Training, Interviews, E-Learning, PeopleSoft, Sales Management, Sales Presentations, Microsoft Office, CRM Databases, Budget Forecasts, Sales Process, New Hire Training, New Hire Orientations, Staff Management, Blackboard, eCollege, Citrix, Adobe Connect
Education
University of Wyoming 1998 — 2002
Bachelor of Science (B.S.), Wildlife, Fish and Wildlands Science and Management
Chadron State College 1997 — 1998
Leyton High School
Leyton High School
Edward Goodrum Edward Goodrum's StarTek Experience December 2008 - March 2009
Job Senior Advisor at Trinity Behavioral Health Inc
Industry Hospital & Health Care
Experience
Trinity Behavioral Health Inc 2009 - 2014
Startek December 2008 - March 2009
Hytrol Conveyor Co., Inc. October 2008 - November 2008
Walmart November 2006 - October 2008
Education
Black River Technical College 2005 — 2007
Certificate, Automotive Technology
Pocahontas High School 2001 — 2005
Diploma
Trinity Behavioral Health Inc 2009 - 2014
Startek December 2008 - March 2009
Hytrol Conveyor Co., Inc. October 2008 - November 2008
Walmart November 2006 - October 2008
Education
Black River Technical College 2005 — 2007
Certificate, Automotive Technology
Pocahontas High School 2001 — 2005
Diploma
Amber Keith Amber Keith's StarTek Experience October 2014 - Present
Job Title IV Specialist and Eligibility Specialist
Industry Higher Education
Experience
Virginia Tech June 2015 - Present
STARTEK October 2014 - Present
Miller-Motte Technical College July 2011 - August 2014
Miller-Motte Technical College July 2010 - July 2011
Bisk Education January 2008 - May 2009
Argosy University February 2006 - January 2008
Skills
Admissions, Student Financial Aid, Call Center, Student Affairs, Higher Education, Public Speaking, Adult Education, Teaching, Distance Learning, Event Planning, Research, Staff Development, Community Outreach, Data Entry, Outlook, Editing, CampusVue, Training, Campus, Enrollment Management, Time Management, Educational Leadership, Financial Aid..., Leadership Development, Title IV, College Teaching, Student Loans, Critical Thinking, NSLDS, Data Analysis, Academic Administration, Higher Education..., PowerPoint, Student Recruiting, Career Counseling, Retaining Customers, Student Engagement
Education
Argosy University Tampa 2007 — 2009
MA. Ed, Educational Leadership
Christopher Newport University 2000 — 2004
BA, Communication Studies
Virginia Tech June 2015 - Present
STARTEK October 2014 - Present
Miller-Motte Technical College July 2011 - August 2014
Miller-Motte Technical College July 2010 - July 2011
Bisk Education January 2008 - May 2009
Argosy University February 2006 - January 2008
Skills
Admissions, Student Financial Aid, Call Center, Student Affairs, Higher Education, Public Speaking, Adult Education, Teaching, Distance Learning, Event Planning, Research, Staff Development, Community Outreach, Data Entry, Outlook, Editing, CampusVue, Training, Campus, Enrollment Management, Time Management, Educational Leadership, Financial Aid..., Leadership Development, Title IV, College Teaching, Student Loans, Critical Thinking, NSLDS, Data Analysis, Academic Administration, Higher Education..., PowerPoint, Student Recruiting, Career Counseling, Retaining Customers, Student Engagement
Education
Argosy University Tampa 2007 — 2009
MA. Ed, Educational Leadership
Christopher Newport University 2000 — 2004
BA, Communication Studies
Kristin Samuel's StarTek Experience December 2014 - February 2015
Job Case Manager
Industry Consumer Services
Experience
TRANZACT April 2015 - Present
TRANZACT February 2015 - Present
Self-Employed January 2014 - April 2015
STARTEK December 2014 - February 2015
Convergys September 2014 - December 2014
MXD Group May 2014 - September 2014
Living Faith Lighthouse, Inc. 2004 - May 2014
Secure Retirement Solutions 2013 - 2013
Teleperformance, USA 2012 - 2012
Safelite AutoGlass 2011 - 2011
Skills
Microsoft Word, Payroll, Customer Service, Microsoft Excel, Microsoft Office, Medical Terminology, Office Administration, Office Equipment, Healthcare Information..., Accounting, Accounting Applications, Switchboard Operator, Proficient Typing Skills, Technical Support, Organization, Team Leadership, Accurate Data Entry, Word Processing, QuickBooks, Peachtree, Tax Preparation, Spreadsheets, Customer Satisfaction, Customer Retention, Communication Skills, Bookkeeping, Telephone Manner, Employee Training, Motivational Speaking, Windows Services, Apple OS, Information Technology, Computer Proficiency, Network Architecture, Front Office, Insurance, Fixed Annuities, Variable Annuities, Elder Law, Kronos, Ultipro, Mainframe, Public Speaking, Leadership Development, Adult Education, Economics, Socio-economic Research, Office Management, Quicken, Petty Cash
Education
Ohio Christian University 2015 — 2017
Bachelor of Arts (B.A.), Divinity/Ministry
Ashford University 2011 — 2015
Bachelor of Arts (B.A.), Accounting
Ross Medical Education Center-Ontario 2013 — 2013
Certificate, Medical/Clinical Assistant, 4.0
Kaplan University 2009 — 2011
AASc, Medical Transcription/Transcriptionist, 3.5
University of Phoenix 2008 — 2008
Associate of Arts (AA), Accounting, 3.7
Pike County Career Technology Center 2004 — 2006
Vocational Certification, Accounting and Related Services, 3.8
Piketon High School 2002 — 2006
High School Diploma, High School/Secondary Diplomas and Certificates, 3.76
TRANZACT April 2015 - Present
TRANZACT February 2015 - Present
Self-Employed January 2014 - April 2015
STARTEK December 2014 - February 2015
Convergys September 2014 - December 2014
MXD Group May 2014 - September 2014
Living Faith Lighthouse, Inc. 2004 - May 2014
Secure Retirement Solutions 2013 - 2013
Teleperformance, USA 2012 - 2012
Safelite AutoGlass 2011 - 2011
Skills
Microsoft Word, Payroll, Customer Service, Microsoft Excel, Microsoft Office, Medical Terminology, Office Administration, Office Equipment, Healthcare Information..., Accounting, Accounting Applications, Switchboard Operator, Proficient Typing Skills, Technical Support, Organization, Team Leadership, Accurate Data Entry, Word Processing, QuickBooks, Peachtree, Tax Preparation, Spreadsheets, Customer Satisfaction, Customer Retention, Communication Skills, Bookkeeping, Telephone Manner, Employee Training, Motivational Speaking, Windows Services, Apple OS, Information Technology, Computer Proficiency, Network Architecture, Front Office, Insurance, Fixed Annuities, Variable Annuities, Elder Law, Kronos, Ultipro, Mainframe, Public Speaking, Leadership Development, Adult Education, Economics, Socio-economic Research, Office Management, Quicken, Petty Cash
Education
Ohio Christian University 2015 — 2017
Bachelor of Arts (B.A.), Divinity/Ministry
Ashford University 2011 — 2015
Bachelor of Arts (B.A.), Accounting
Ross Medical Education Center-Ontario 2013 — 2013
Certificate, Medical/Clinical Assistant, 4.0
Kaplan University 2009 — 2011
AASc, Medical Transcription/Transcriptionist, 3.5
University of Phoenix 2008 — 2008
Associate of Arts (AA), Accounting, 3.7
Pike County Career Technology Center 2004 — 2006
Vocational Certification, Accounting and Related Services, 3.8
Piketon High School 2002 — 2006
High School Diploma, High School/Secondary Diplomas and Certificates, 3.76
kevin kimble kevin kimble's StarTek Experience June 2009 - June 2011
Job to change the world first we have to change ourselves
Industry Computer Software
Experience
TeleTech October 2014 - December 2014
STARTEK June 2009 - June 2011
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Black River Technical College 2012 — 2015
Associate of Arts (A.A.), General Studies, 3.0
Jonesboro Area Vocational Tech 2002 — 2005
certificate, Electrical and Electronics Engineering
TeleTech October 2014 - December 2014
STARTEK June 2009 - June 2011
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Black River Technical College 2012 — 2015
Associate of Arts (A.A.), General Studies, 3.0
Jonesboro Area Vocational Tech 2002 — 2005
certificate, Electrical and Electronics Engineering
Melissa Markey Melissa Markey's StarTek Experience June 2006 - October 2010
Job Medical Records Clerk at Centers for Gastroenterology
Industry Hospital & Health Care
Experience
Longmont United Hospital February 2014 - Present
STARTEK June 2006 - October 2010
Walmart October 1999 - August 2005
Skills
Research, Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, Customer Service, English, Windows
Education
Front Range Community College 2011 — 2013
Applied Associate's degree of Science, Health Information/Medical Records Technology/Technician, 3.8 GPA
Chadron State College 1996 — 2002
N/A, Journalism with Minor in Office Management, 2.5 GPA
Crawford High School 1995 — 1996
High School Degree, N/A
McCook High School 1992 — 1995
N/A, N/A
Longmont United Hospital February 2014 - Present
STARTEK June 2006 - October 2010
Walmart October 1999 - August 2005
Skills
Research, Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, Customer Service, English, Windows
Education
Front Range Community College 2011 — 2013
Applied Associate's degree of Science, Health Information/Medical Records Technology/Technician, 3.8 GPA
Chadron State College 1996 — 2002
N/A, Journalism with Minor in Office Management, 2.5 GPA
Crawford High School 1995 — 1996
High School Degree, N/A
McCook High School 1992 — 1995
N/A, N/A
Stephen Gardea Stephen Gardea's StarTek Experience 2009 - 2014
Job Technical and Customer Experience Manager
Industry Consumer Electronics
Experience
Whistle Labs January 2015 - Present
Snaptracs, Inc. June 2014 - Present
Foundations Church 2012 - Present
Qualcomm May 2011 - May 2014
Startek 2009 - 2014
Qwest February 2009 - May 2011
Sports Authority February 2005 - February 2009
Skills
Telecommunications, Vendor Management, Team Leadership, Team Building, Training, Cross-functional Team..., Customer Service, Management, Performance Management, Salesforce.com, Process Improvement, GPS Applications, Outsourcing, Call Center, GPS Devices, GPS Tracking, Troubleshooting, Project Management, Account Management, Operations Management, Coaching, Sales, Customer Satisfaction, Business Process..., Leadership, Wireless, Business Development, Inventory Management, Data Center, E-commerce, Mobile Devices, Security, IP, Cloud Computing, Solution Selling, Business Analysis, Retail, Wireless Networking, Employee Management, BPO, Integration, Team Management, CRM, B2B, Product Management, Staff Development, Customer Retention, Business Intelligence, System Administration, Networking
Education
Colorado Christian University 2010 — 2014
Bachelor's Degree, Psychology
California State Polytechnic University-Pomona
Industrial Engineering
Whistle Labs January 2015 - Present
Snaptracs, Inc. June 2014 - Present
Foundations Church 2012 - Present
Qualcomm May 2011 - May 2014
Startek 2009 - 2014
Qwest February 2009 - May 2011
Sports Authority February 2005 - February 2009
Skills
Telecommunications, Vendor Management, Team Leadership, Team Building, Training, Cross-functional Team..., Customer Service, Management, Performance Management, Salesforce.com, Process Improvement, GPS Applications, Outsourcing, Call Center, GPS Devices, GPS Tracking, Troubleshooting, Project Management, Account Management, Operations Management, Coaching, Sales, Customer Satisfaction, Business Process..., Leadership, Wireless, Business Development, Inventory Management, Data Center, E-commerce, Mobile Devices, Security, IP, Cloud Computing, Solution Selling, Business Analysis, Retail, Wireless Networking, Employee Management, BPO, Integration, Team Management, CRM, B2B, Product Management, Staff Development, Customer Retention, Business Intelligence, System Administration, Networking
Education
Colorado Christian University 2010 — 2014
Bachelor's Degree, Psychology
California State Polytechnic University-Pomona
Industrial Engineering
Karen Jewell, PHR Karen Jewell, PHR's StarTek Experience February 2003 - June 2004
Job Relocation and Immigration Manager at IHS
Industry Human Resources
Nancy (Nancy Bauer) Mcintyre Nancy (Nancy Bauer) Mcintyre's StarTek Experience October 2013 - March 2014
Job Prescription Benefit Specialist at Express Scripts
Industry Retail
Experience
Express Scripts June 2014 - Present
Luxottica Retail North America April 2014 - June 2014
STARTEK October 2013 - March 2014
Pivotal Payments July 2011 - June 2013
Fifth Third Bank August 2009 - 2010
Fifth Third Processing Solutions August 2007 - August 2009
Skills
Employee Training, Customer Experience, Client Relations Skills, Technical Training, Merchant Banking, Payments, Call Centers, Merchant Services, Supervisory Skills, Relationship Management, Payment Card Processing, Account Management, Issue Resolution, Credit Cards, Strategic Communications, Customer Service, Credit, Teaching, Call Center, ACH, Customer Retention, Customer Satisfaction, Electronic Payments, Customer Support, Diversification, Merchandising, Merchant Accounts, Client Education, Troubleshooting, Positive Personality, Employee Engagement, Internet Services
Education
Cincinnati State Technical and Community College
Express Scripts June 2014 - Present
Luxottica Retail North America April 2014 - June 2014
STARTEK October 2013 - March 2014
Pivotal Payments July 2011 - June 2013
Fifth Third Bank August 2009 - 2010
Fifth Third Processing Solutions August 2007 - August 2009
Skills
Employee Training, Customer Experience, Client Relations Skills, Technical Training, Merchant Banking, Payments, Call Centers, Merchant Services, Supervisory Skills, Relationship Management, Payment Card Processing, Account Management, Issue Resolution, Credit Cards, Strategic Communications, Customer Service, Credit, Teaching, Call Center, ACH, Customer Retention, Customer Satisfaction, Electronic Payments, Customer Support, Diversification, Merchandising, Merchant Accounts, Client Education, Troubleshooting, Positive Personality, Employee Engagement, Internet Services
Education
Cincinnati State Technical and Community College
Monica Woody, SHRM-CP, PHR Monica Woody, SHRM-CP, PHR's StarTek Experience June 2006 - 2008
Job Human Resources Manager at First National Bank
Industry Banking
Experience
First National Bank July 2015 - Present
State of Virginia April 2014 - July 2015
The Babcock & Wilcox Company April 2008 - December 2013
STARTEK June 2006 - 2008
Centra Health 2002 - 2005
City of Lynchburg 1984 - 2001
Skills
Lominger Competencies, Behavioral Interviewing, Interviews, Employee Relations, Employee Engagement, Employee Benefits, Onboarding, Investigation, Human Resources, Talent Acquisition, Workforce Planning, Performance Management, Benefits Administration, Talent Management, HRIS, Personnel Management, Training, New Hire Orientations, Management, Leadership
Education
Averett University
Business Administration and Management, General
First National Bank July 2015 - Present
State of Virginia April 2014 - July 2015
The Babcock & Wilcox Company April 2008 - December 2013
STARTEK June 2006 - 2008
Centra Health 2002 - 2005
City of Lynchburg 1984 - 2001
Skills
Lominger Competencies, Behavioral Interviewing, Interviews, Employee Relations, Employee Engagement, Employee Benefits, Onboarding, Investigation, Human Resources, Talent Acquisition, Workforce Planning, Performance Management, Benefits Administration, Talent Management, HRIS, Personnel Management, Training, New Hire Orientations, Management, Leadership
Education
Averett University
Business Administration and Management, General
Denise Beard Denise Beard's StarTek Experience October 1999 - September 2012
Job SBU Manager at Xerox
Industry Consumer Services
Experience
Xerox September 2012 - Present
StarTek October 1999 - September 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java, Team Building, BPO, Service Delivery, Operations Management, Outsourcing, Offshoring, New Business Development, Process Improvement, P&L Management, Leadership
Education
Mesa State College
Xerox September 2012 - Present
StarTek October 1999 - September 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java, Team Building, BPO, Service Delivery, Operations Management, Outsourcing, Offshoring, New Business Development, Process Improvement, P&L Management, Leadership
Education
Mesa State College
Bambi Stevens's StarTek Experience September 2012 - Present
Job Customer Service Representative at StarTek
Industry Consumer Goods
Experience
StarTek September 2012 - Present
KHI Solutions Inc. August 2011 - June 2012
Avon Products August 2008 - June 2011
Avon Products 2003 - 2008
Avon Products 2002 - 2003
Health Alliance 2000 - 2001
American Greetings (formerly Gibson Greetings) 1998 - 2000
American Greetings (formerly Gibson Greetings) 1976 - 1998
Skills
Microsoft Excel, Process Improvement, Data Entry, PowerPoint, Customer Service, Microsoft Word, Time Management, Management, Outlook, Microsoft Office, Employee Relations, Access, Team Building, Training, Recruiting, Invoicing, Coaching, Team Leadership, Inventory Control, Human Resources, Inventory Management
Education
Cincinnati State Technical and Community College
Desktop Publishing Certificate
Great Oaks Vocational School
Medical Transcription, Medical Terminology & ICD-9
ProTrain True North
Microsoft Office 2010
StarTek September 2012 - Present
KHI Solutions Inc. August 2011 - June 2012
Avon Products August 2008 - June 2011
Avon Products 2003 - 2008
Avon Products 2002 - 2003
Health Alliance 2000 - 2001
American Greetings (formerly Gibson Greetings) 1998 - 2000
American Greetings (formerly Gibson Greetings) 1976 - 1998
Skills
Microsoft Excel, Process Improvement, Data Entry, PowerPoint, Customer Service, Microsoft Word, Time Management, Management, Outlook, Microsoft Office, Employee Relations, Access, Team Building, Training, Recruiting, Invoicing, Coaching, Team Leadership, Inventory Control, Human Resources, Inventory Management
Education
Cincinnati State Technical and Community College
Desktop Publishing Certificate
Great Oaks Vocational School
Medical Transcription, Medical Terminology & ICD-9
ProTrain True North
Microsoft Office 2010
Leo Jordan's StarTek Experience August 2001 - October 2003
Job Director of IT at North Central Institute, President at Clarksville Sunset Rotary Club
Industry Aviation & Aerospace
Experience
North Central Institute April 2009 - Present
Clarksville Sunset Rotary Club July 2014 - Present
American Red Cross April 2005 - Present
Rotary Club Of Clarksville Sunset 2015 - 2015
Rotary Club Of Clarksville Sunset 2015 - 2015
Sunset Rotary Club of Clarksville, TN 2011 - July 2014
American Red Cross 2005 - 2010
DPL Corporation Southeast December 2005 - January 2009
Siemens IT Solutions - North America October 2003 - December 2005
StarTek August 2001 - October 2003
Skills
Advisory Board Member -..., Daymar Institute IT..., Clarksville Rotary..., Group Leader for..., Microsoft Office, Consulting, EDI, Dell PowerEdge Servers, HP Servers, Troubleshooting, Wintel, Software Documentation, Vendor Management, Process Improvement, Customer Service, Program Management, Operations Management, SharePoint, Networking, Project Management, Team Leadership, Computer Hardware, Training, Management, Leadership, Active Directory, Disaster Recovery, Windows, Business Analysis, System Administration, ERP, Security, Integration, Time Management, Strategic Planning, Customer Satisfaction, Technical Support, Team Building, Network Administration, Military, Emergency Management, Aviation, Aircraft, DoD, Army, Defense, Access, Information Technology, Human Resources, Logistics
Education
Dunbar HS 1974 — 1978
Diploma, General Education
Bethel College (TN)
Organizational management
New Horizons
Microsoft Operating and Office Systems
University of Maryland University College
General undergraduate Studies
North Central Institute April 2009 - Present
Clarksville Sunset Rotary Club July 2014 - Present
American Red Cross April 2005 - Present
Rotary Club Of Clarksville Sunset 2015 - 2015
Rotary Club Of Clarksville Sunset 2015 - 2015
Sunset Rotary Club of Clarksville, TN 2011 - July 2014
American Red Cross 2005 - 2010
DPL Corporation Southeast December 2005 - January 2009
Siemens IT Solutions - North America October 2003 - December 2005
StarTek August 2001 - October 2003
Skills
Advisory Board Member -..., Daymar Institute IT..., Clarksville Rotary..., Group Leader for..., Microsoft Office, Consulting, EDI, Dell PowerEdge Servers, HP Servers, Troubleshooting, Wintel, Software Documentation, Vendor Management, Process Improvement, Customer Service, Program Management, Operations Management, SharePoint, Networking, Project Management, Team Leadership, Computer Hardware, Training, Management, Leadership, Active Directory, Disaster Recovery, Windows, Business Analysis, System Administration, ERP, Security, Integration, Time Management, Strategic Planning, Customer Satisfaction, Technical Support, Team Building, Network Administration, Military, Emergency Management, Aviation, Aircraft, DoD, Army, Defense, Access, Information Technology, Human Resources, Logistics
Education
Dunbar HS 1974 — 1978
Diploma, General Education
Bethel College (TN)
Organizational management
New Horizons
Microsoft Operating and Office Systems
University of Maryland University College
General undergraduate Studies
Chris Rule Chris Rule's StarTek Experience June 1995 - August 1997
Job Director of Information Services at Sublette County School District #1
Industry Information Technology and Services
Experience
Sublette County School District #1 June 2011 - Present
Fremont County School District #2 July 2010 - June 2011
Sublette County School District #1 2011 - 2011
Kremmling Technology Services Technology Consulting January 2007 - 2011
West Grand School District July 1999 - June 2010
Hewlett-Packard January 1996 - August 1999
Hewlett Packard August 1996 - July 1999
StarTek June 1995 - August 1997
Skills
Active Directory, Mail Server, Educational Technology, Student Information..., Windows Server, Servers, Disaster Recovery, Staff Development, VMware, DNS, System Administration, Cloud Computing, Troubleshooting, Windows, Computer Hardware, Virtualization, Cisco Technologies, Technology Integration, Networking, Mac OS X, HP, Integration, IT Management, Network Administration, OS X, Operating Systems, Information Technology, Hardware, Technical Support
Education
Front Range Community College 1998 — 1999
MCSE, Microsoft Certified Systems Engineer
University of Northern Colorado 1995 — 1997
Colorado Mountain College 1992 — 1994
AS, Exercise Science
Sublette County School District #1 June 2011 - Present
Fremont County School District #2 July 2010 - June 2011
Sublette County School District #1 2011 - 2011
Kremmling Technology Services Technology Consulting January 2007 - 2011
West Grand School District July 1999 - June 2010
Hewlett-Packard January 1996 - August 1999
Hewlett Packard August 1996 - July 1999
StarTek June 1995 - August 1997
Skills
Active Directory, Mail Server, Educational Technology, Student Information..., Windows Server, Servers, Disaster Recovery, Staff Development, VMware, DNS, System Administration, Cloud Computing, Troubleshooting, Windows, Computer Hardware, Virtualization, Cisco Technologies, Technology Integration, Networking, Mac OS X, HP, Integration, IT Management, Network Administration, OS X, Operating Systems, Information Technology, Hardware, Technical Support
Education
Front Range Community College 1998 — 1999
MCSE, Microsoft Certified Systems Engineer
University of Northern Colorado 1995 — 1997
Colorado Mountain College 1992 — 1994
AS, Exercise Science
Dominique Wilson's StarTek Experience June 2013 - August 2014
Job Financial Coach at Primerica
Industry Financial Services
Experience
Primerica February 2015 - Present
T-Mobile October 2014 - February 2015
STARTEK June 2013 - August 2014
Fifth Third Bank January 2011 - May 2013
Citigroup July 2007 - November 2010
RuffaloCODY June 2006 - July 2007
Skills
Leadership, Insurance, Finance, Financial Services, Banking, Customer Service, Financial Analysis, Loans, Process Improvement, Coaching, Credit, Financial Planning, Personal Financial..., Business Planning, Personal Finance, Team Building, Network Marketing, Credit Cards, Call Centers, Risk Management, Analysis, Credit Analysis, Microsoft Excel, Outlook, Microsoft Office, Public Speaking, Sales, Management, Social Networking
Education
Cincinnati State Technical and Community College 2012 — 2016
Associate, Network and System Administration/Administrator
Walnut Hills High School 1999 — 2005
Diploma, Various
Primerica February 2015 - Present
T-Mobile October 2014 - February 2015
STARTEK June 2013 - August 2014
Fifth Third Bank January 2011 - May 2013
Citigroup July 2007 - November 2010
RuffaloCODY June 2006 - July 2007
Skills
Leadership, Insurance, Finance, Financial Services, Banking, Customer Service, Financial Analysis, Loans, Process Improvement, Coaching, Credit, Financial Planning, Personal Financial..., Business Planning, Personal Finance, Team Building, Network Marketing, Credit Cards, Call Centers, Risk Management, Analysis, Credit Analysis, Microsoft Excel, Outlook, Microsoft Office, Public Speaking, Sales, Management, Social Networking
Education
Cincinnati State Technical and Community College 2012 — 2016
Associate, Network and System Administration/Administrator
Walnut Hills High School 1999 — 2005
Diploma, Various
Chase Schumacher's StarTek Experience February 2014 - Present
Job HR Generalist at STARTEK
Industry Staffing and Recruiting
Experience
STARTEK February 2014 - Present
Xerox August 2013 - January 2014
Aerotek December 2012 - April 2013
MetLife September 2011 - December 2012
Colorado State University August 2007 - July 2011
Tranquility Internet Services, Inc May 2010 - August 2010
Morningstar Elevator Company June 2009 - August 2009
Quantum May 2008 - August 2008
Safeway April 2005 - August 2007
Skills
Customer Service, Management, Manufacturing, Microsoft Office, Time Management, PowerPoint, Microsoft Excel, Microsoft Word, Leadership, Teamwork, Inventory Management, Social Media, Applicant Tracking..., High-volume Recruiting, Social Networking, Networking, Team Leadership, Sourcing, Pre-employment Testing, Training, Recruiting, Human Resources
Education
Colorado State University 2007 — 2011
Communication Studies, Minor: Business Administration
STARTEK February 2014 - Present
Xerox August 2013 - January 2014
Aerotek December 2012 - April 2013
MetLife September 2011 - December 2012
Colorado State University August 2007 - July 2011
Tranquility Internet Services, Inc May 2010 - August 2010
Morningstar Elevator Company June 2009 - August 2009
Quantum May 2008 - August 2008
Safeway April 2005 - August 2007
Skills
Customer Service, Management, Manufacturing, Microsoft Office, Time Management, PowerPoint, Microsoft Excel, Microsoft Word, Leadership, Teamwork, Inventory Management, Social Media, Applicant Tracking..., High-volume Recruiting, Social Networking, Networking, Team Leadership, Sourcing, Pre-employment Testing, Training, Recruiting, Human Resources
Education
Colorado State University 2007 — 2011
Communication Studies, Minor: Business Administration
Leann Wiland Leann Wiland's StarTek Experience December 2014 - July 2015
Job Customer Service Agent
Industry International Affairs
Experience
Hilton Grand Vacations July 2015 - Present
STARTEK December 2014 - July 2015
Tilted Kilt Pub & Eatery July 2013 - October 2014
Wyndham Vacation Ownership September 2012 - March 2013
State Farm Insurance July 2011 - November 2012
Skills
Customer Service, Microsoft Word, Social Networking, Time Management
Education
California University of Pennsylvania 2007 — 2011
Bachelor of Arts, International Business
Hilton Grand Vacations July 2015 - Present
STARTEK December 2014 - July 2015
Tilted Kilt Pub & Eatery July 2013 - October 2014
Wyndham Vacation Ownership September 2012 - March 2013
State Farm Insurance July 2011 - November 2012
Skills
Customer Service, Microsoft Word, Social Networking, Time Management
Education
California University of Pennsylvania 2007 — 2011
Bachelor of Arts, International Business
Bret Milne's StarTek Experience December 2001 - June 2010
Job Director of Customer Service and Claims Processing
Industry Automotive
Experience
PermaPlate Co. March 2013 - Present
Sutherland Global Services March 2011 - September 2012
StarTek December 2001 - June 2010
StarTek October 1998 - December 2001
StarTek January 1997 - September 1998
StarPak International, Ltd. October 1992 - December 1996
Skills
Project Management, CRM, International Management, Supply Chain Management, Provisioning, Outsourcing, Call Center, BPO, Workforce Management, Program Management, Management, Business Process..., Leadership, Team Leadership, Quality Assurance, Call Centers, Cross-functional Team..., Customer Experience, Process Improvement, Performance Management, Training, Six Sigma, Vendor Management, Contact Centers, Account Management, Call Center Development, Executive Management, Offshoring, Business Intelligence, Inbound Marketing, Service Delivery, Telecommunications, Team Management, Start-ups, Operations Management, Contact Center..., New Business Development, Change Management, Customer Satisfaction, Sales, Strategy, B2B, P&L Management, Customer Retention, Mergers & Acquisitions, Telemarketing, Avaya, Operational Excellence, Outsourcing Management
Education
Brigham Young University 1986 — 1991
B.S., Business Management/Finance
PermaPlate Co. March 2013 - Present
Sutherland Global Services March 2011 - September 2012
StarTek December 2001 - June 2010
StarTek October 1998 - December 2001
StarTek January 1997 - September 1998
StarPak International, Ltd. October 1992 - December 1996
Skills
Project Management, CRM, International Management, Supply Chain Management, Provisioning, Outsourcing, Call Center, BPO, Workforce Management, Program Management, Management, Business Process..., Leadership, Team Leadership, Quality Assurance, Call Centers, Cross-functional Team..., Customer Experience, Process Improvement, Performance Management, Training, Six Sigma, Vendor Management, Contact Centers, Account Management, Call Center Development, Executive Management, Offshoring, Business Intelligence, Inbound Marketing, Service Delivery, Telecommunications, Team Management, Start-ups, Operations Management, Contact Center..., New Business Development, Change Management, Customer Satisfaction, Sales, Strategy, B2B, P&L Management, Customer Retention, Mergers & Acquisitions, Telemarketing, Avaya, Operational Excellence, Outsourcing Management
Education
Brigham Young University 1986 — 1991
B.S., Business Management/Finance
Shelby Wall's StarTek Experience 2015 - 2015
Job Cash Application Specialist
Industry Accounting
Experience
Media News Group May 2015 - Present
STARTEK 2015 - 2015
Skills
Customer Service, Management, Microsoft Excel, Project Management, Leadership, Strategic Planning, Microsoft Word, Training, PowerPoint
Education
Blinn College 2013 — 2015
Associate’s Degree, Accounting and Finance
Dallas Baptist University 2012 — 2013
Bachelor’s Degree, Biology, Freshman
Mountain View College 2011 — 2012
High School, N/a, 12th
South Grand Prairie 2009 — 2012
High School, N/a, 10th, 12th
Dubiski Career High School 2010 — 2011
High School, Architecture, 11th
New Deal High School 2008 — 2009
High School, N/a, 9th
Media News Group May 2015 - Present
STARTEK 2015 - 2015
Skills
Customer Service, Management, Microsoft Excel, Project Management, Leadership, Strategic Planning, Microsoft Word, Training, PowerPoint
Education
Blinn College 2013 — 2015
Associate’s Degree, Accounting and Finance
Dallas Baptist University 2012 — 2013
Bachelor’s Degree, Biology, Freshman
Mountain View College 2011 — 2012
High School, N/a, 12th
South Grand Prairie 2009 — 2012
High School, N/a, 10th, 12th
Dubiski Career High School 2010 — 2011
High School, Architecture, 11th
New Deal High School 2008 — 2009
High School, N/a, 9th
Daniel Hill, MSM, PMP, ITILF, CSSGB, DTM's StarTek Experience August 2006 - April 2010
Job Technology Management Professional (DanielPHill@comcast.net/ @DanielPHCo)
Industry Information Technology and Services
Experience
US Bank January 2011 - Present
Tek Systems April 2010 - January 2011
StarTek August 2006 - April 2010
StarTek August 2003 - August 2006
StarTek September 2001 - August 2003
Skills
PMP, Program Management, Business Analysis, CRM, Process Improvement, PMO, Business Intelligence, Management, Project Management, Vendor Management, ITIL, Leadership, SharePoint, Business Strategy, MS Project, IT Service Management, Risk Management, IT Management, Quality Assurance, Strategic Planning, Telecommunications, Service Delivery, Six Sigma, Public Speaking, Change Management, Testing, IT Strategy, Governance, Software Project..., Cross-functional Team..., Strategic Financial..., Agile Project Management, Workforce Management, Software Development, Technology Management, Strategic Communications, Service Management, Software Quality..., Toastmasters, Banking, Communication Skills, IT Solutions, Capital Budgeting, Requirements Management, Configuration Management, IT Financial Management, Enterprise Information..., Project Finance, Organizational Change, SDLC
Education
Colorado State University 2015 — 2018
Master of Business Administration - Finance and Marketing
Colorado Technical University 2012 — 2014
Master of Science in Management - Information Technology Management
Colorado Technical University 2009 — 2012
Bachelor of Science in Business Administration - Information Technology
US Bank January 2011 - Present
Tek Systems April 2010 - January 2011
StarTek August 2006 - April 2010
StarTek August 2003 - August 2006
StarTek September 2001 - August 2003
Skills
PMP, Program Management, Business Analysis, CRM, Process Improvement, PMO, Business Intelligence, Management, Project Management, Vendor Management, ITIL, Leadership, SharePoint, Business Strategy, MS Project, IT Service Management, Risk Management, IT Management, Quality Assurance, Strategic Planning, Telecommunications, Service Delivery, Six Sigma, Public Speaking, Change Management, Testing, IT Strategy, Governance, Software Project..., Cross-functional Team..., Strategic Financial..., Agile Project Management, Workforce Management, Software Development, Technology Management, Strategic Communications, Service Management, Software Quality..., Toastmasters, Banking, Communication Skills, IT Solutions, Capital Budgeting, Requirements Management, Configuration Management, IT Financial Management, Enterprise Information..., Project Finance, Organizational Change, SDLC
Education
Colorado State University 2015 — 2018
Master of Business Administration - Finance and Marketing
Colorado Technical University 2012 — 2014
Master of Science in Management - Information Technology Management
Colorado Technical University 2009 — 2012
Bachelor of Science in Business Administration - Information Technology
Darrin Cain Darrin Cain's StarTek Experience February 2008 - August 2008
Job Student at Ashford University
Industry Automotive
Experience
Kelly Services February 2014 - July 2015
Crown Nissan of Decatuir August 2008 - January 2014
STARTEK February 2008 - August 2008
Rick Ridings Ford April 2006 - February 2008
Wilkins Automotive-Buick GMC Subaru January 2004 - April 2006
Blain's Farm & Fleet (Blain Supply, Inc.) August 2002 - June 2003
Skills
Automotive, Customer Service, Sales, Vehicles, Parts, Automobile, Management, Training, Electronics, Dealers, Maintenance & Repair, Quality Control
Education
Ashford University 2015 — 2019
Bachelor’s Degree, Business/Office Automation/Technology/Data Entry
Universal Technical Institute of Illinois Inc 2003 — 2005
Technical Degree, Automotive, Diesel, and Ford
Mount Zion High School 1999 — 2003
High School
Kelly Services February 2014 - July 2015
Crown Nissan of Decatuir August 2008 - January 2014
STARTEK February 2008 - August 2008
Rick Ridings Ford April 2006 - February 2008
Wilkins Automotive-Buick GMC Subaru January 2004 - April 2006
Blain's Farm & Fleet (Blain Supply, Inc.) August 2002 - June 2003
Skills
Automotive, Customer Service, Sales, Vehicles, Parts, Automobile, Management, Training, Electronics, Dealers, Maintenance & Repair, Quality Control
Education
Ashford University 2015 — 2019
Bachelor’s Degree, Business/Office Automation/Technology/Data Entry
Universal Technical Institute of Illinois Inc 2003 — 2005
Technical Degree, Automotive, Diesel, and Ford
Mount Zion High School 1999 — 2003
High School
Dennis Nolte, M.A. Dennis Nolte, M.A.'s StarTek Experience September 2000 - August 2002
Job Senior Systems Administrator at Kingfisher Systems, Inc
Industry Information Technology and Services
Experience
Kingfisher Systems April 2015 - Present
US Army October 2004 - April 2015
General Dynamics Information Technology September 2012 - February 2015
US Army May 2007 - May 2012
United States Marine Corps Reserves December 1999 - October 2004
STARTEK September 2000 - August 2002
United States Marine Corps October 1993 - December 1997
Skills
Security Clearance, Military, DoD, Military Experience, Army, Military Operations, Information Assurance, Force Protection, Security, Weapons, Military Training, Troubleshooting, Leadership, Team Leadership, System Administration, Government, Security, Windows 7, Help Desk Support, Network Administration, Training, Software Installation, Active Directory, Team Building, Operational Planning, Computer Security, Network Security, Access, Process Improvement, Active DoD Secret..., COMSEC, Intelligence Analysis, National Security, XP, Windows Vista, Windows Server, Counterterrorism, Command, Security+, Top Secret, Homeland Security, CompTIA Security+, Management, Information Technology, Policy, Integration, Microsoft Office, Strategic Planning, Networking
Education
Ashford University 2008 — 2009
Master of Arts (M.A.), Teaching and Learning with Technology, 4.0
Northwestern Oklahoma State University 2000 — 2006
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Pioneer Pleasant Vale High School 1986 — 1993
High School
Kingfisher Systems April 2015 - Present
US Army October 2004 - April 2015
General Dynamics Information Technology September 2012 - February 2015
US Army May 2007 - May 2012
United States Marine Corps Reserves December 1999 - October 2004
STARTEK September 2000 - August 2002
United States Marine Corps October 1993 - December 1997
Skills
Security Clearance, Military, DoD, Military Experience, Army, Military Operations, Information Assurance, Force Protection, Security, Weapons, Military Training, Troubleshooting, Leadership, Team Leadership, System Administration, Government, Security, Windows 7, Help Desk Support, Network Administration, Training, Software Installation, Active Directory, Team Building, Operational Planning, Computer Security, Network Security, Access, Process Improvement, Active DoD Secret..., COMSEC, Intelligence Analysis, National Security, XP, Windows Vista, Windows Server, Counterterrorism, Command, Security+, Top Secret, Homeland Security, CompTIA Security+, Management, Information Technology, Policy, Integration, Microsoft Office, Strategic Planning, Networking
Education
Ashford University 2008 — 2009
Master of Arts (M.A.), Teaching and Learning with Technology, 4.0
Northwestern Oklahoma State University 2000 — 2006
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Pioneer Pleasant Vale High School 1986 — 1993
High School
Allison Kern's StarTek Experience 2003 - 2004
Job Program Manager, Process and Automation at Travelport
Industry Information Technology and Services
Experience
Travelport August 2012 - Present
Starz Entertainment September 2011 - September 2012
Starz July 2009 - September 2011
Starz March 2006 - June 2009
Bentley Systems Inc 2004 - 2006
StarTek 2003 - 2004
Convergent Group 2000 - 2003
SM&A 1998 - 2000
Skills
Testing, Software Quality..., Agile Methodologies, SDLC, XML, SharePoint, Quality Assurance, Test Automation, Software Documentation, Scrum, Software Development, Project Management, Software Project..., Requirements Analysis, Integration, Agile Project Management, Management, Visio, Windows, User Acceptance Testing, SQL
Education
Regis University 1999 — 2002
MBA, General
Colorado College 1994 — 1998
BA, Economics, Politics
Travelport August 2012 - Present
Starz Entertainment September 2011 - September 2012
Starz July 2009 - September 2011
Starz March 2006 - June 2009
Bentley Systems Inc 2004 - 2006
StarTek 2003 - 2004
Convergent Group 2000 - 2003
SM&A 1998 - 2000
Skills
Testing, Software Quality..., Agile Methodologies, SDLC, XML, SharePoint, Quality Assurance, Test Automation, Software Documentation, Scrum, Software Development, Project Management, Software Project..., Requirements Analysis, Integration, Agile Project Management, Management, Visio, Windows, User Acceptance Testing, SQL
Education
Regis University 1999 — 2002
MBA, General
Colorado College 1994 — 1998
BA, Economics, Politics
Jim Jenks's StarTek Experience January 2011 - October 2013
Job Consultant at Triadic Group
Industry Outsourcing/Offshoring
Experience
Triadic Group November 2013 - Present
StarTek January 2011 - October 2013
SiTEL (formerly ClientLogic) 2009 - 2010
Earthlink 2006 - 2009
Willow CSN 2004 - 2005
Skills
BPO, Vendor Management, Operations Management, Client Services, Call Center, Performance Management, Process Improvement, Customer Service, People Management, Offshoring, Call Center Development, Management, Financial Services, Call Centers, Team Leadership, Business Process..., Account Management, Employee Relations, CRM, Leadership, Service Delivery, Outsourcing, Team Management, Workforce Management, Contact Centers, Six Sigma, New Business Development, Change Management, Customer Experience, Customer Satisfaction, IEX, Avaya, Contact Center..., Inbound Marketing, Customer Retention, IVR, Transition Management, Telecommunications, Contact Center..., Telemarketing, Sla, COPC, Outsourcing Management, Technical Support, ACD
Education
California State University-Dominguez Hills
MBA
University of California, Santa Barbara
BA, History
Triadic Group November 2013 - Present
StarTek January 2011 - October 2013
SiTEL (formerly ClientLogic) 2009 - 2010
Earthlink 2006 - 2009
Willow CSN 2004 - 2005
Skills
BPO, Vendor Management, Operations Management, Client Services, Call Center, Performance Management, Process Improvement, Customer Service, People Management, Offshoring, Call Center Development, Management, Financial Services, Call Centers, Team Leadership, Business Process..., Account Management, Employee Relations, CRM, Leadership, Service Delivery, Outsourcing, Team Management, Workforce Management, Contact Centers, Six Sigma, New Business Development, Change Management, Customer Experience, Customer Satisfaction, IEX, Avaya, Contact Center..., Inbound Marketing, Customer Retention, IVR, Transition Management, Telecommunications, Contact Center..., Telemarketing, Sla, COPC, Outsourcing Management, Technical Support, ACD
Education
California State University-Dominguez Hills
MBA
University of California, Santa Barbara
BA, History
Royal Lihzis's StarTek Experience August 2006 - Present
Job Operations Manager at StarTek and Student at Colorado Christian University
Industry Telecommunications
Experience
StarTek August 2006 - Present
Education
Colorado Christian University 2006 — 2008
StarTek August 2006 - Present
Education
Colorado Christian University 2006 — 2008
Ann-Marie Davis's StarTek Experience January 2015 - Present
Job Sr. Financial Analyst
Industry Accounting
Experience
STARTEK January 2015 - Present
Mills Products October 2014 - January 2015
Sitel July 2008 - December 2013
AFL Network Services 2005 - April 2008
Startek, Inc 2003 - 2005
Junior Achievement- Rocky Mountain, Inc. 2000 - 2002
Waste Management, Inc. 1992 - 2002
Skills
Accounts Receivable, Accounts Payable, Process Improvement, Great Plains Software, Account Management, Access, Oracle E-Business Suite, SAP, Call Center, Invoicing, Financial Reporting, Accounting, Leadership, Microsoft Excel, Training, Vendor Management, Account Reconciliation, Call Centers, Payroll, Forecasting
Education
Colorado State University
Bachelor of Applied Science (BASc), Merchandising
STARTEK January 2015 - Present
Mills Products October 2014 - January 2015
Sitel July 2008 - December 2013
AFL Network Services 2005 - April 2008
Startek, Inc 2003 - 2005
Junior Achievement- Rocky Mountain, Inc. 2000 - 2002
Waste Management, Inc. 1992 - 2002
Skills
Accounts Receivable, Accounts Payable, Process Improvement, Great Plains Software, Account Management, Access, Oracle E-Business Suite, SAP, Call Center, Invoicing, Financial Reporting, Accounting, Leadership, Microsoft Excel, Training, Vendor Management, Account Reconciliation, Call Centers, Payroll, Forecasting
Education
Colorado State University
Bachelor of Applied Science (BASc), Merchandising
William Laurienti's StarTek Experience May 2001 - December 2006
Job Teacher at SD 51
Industry Education Management
Experience
Mesa County School District 51 August 2007 - Present
StarTek May 2001 - December 2006
US Army June 1996 - June 2001
Skills
Customer Service, Curriculum Development, PowerPoint, Public Speaking, Microsoft Excel, Curriculum Design, Teaching, Staff Development, Coaching, Team Building, Leadership Development, Educational Technology, Higher Education, Community Outreach, Adult Education, Training
Education
University of Southern California 2010 — 2011
Master of Arts (M.A.), Education (secondary)
Mesa State College 2001 — 2007
Bachelor of Arts (BA), English/Language Arts Teacher Education
Grand Junction High School 1992 — 1996
Mesa County School District 51 August 2007 - Present
StarTek May 2001 - December 2006
US Army June 1996 - June 2001
Skills
Customer Service, Curriculum Development, PowerPoint, Public Speaking, Microsoft Excel, Curriculum Design, Teaching, Staff Development, Coaching, Team Building, Leadership Development, Educational Technology, Higher Education, Community Outreach, Adult Education, Training
Education
University of Southern California 2010 — 2011
Master of Arts (M.A.), Education (secondary)
Mesa State College 2001 — 2007
Bachelor of Arts (BA), English/Language Arts Teacher Education
Grand Junction High School 1992 — 1996
Wendy Ellis, SPHR's StarTek Experience 2010 - 2011
Job Director, Human Resources Business Partner at PayPal
Industry Information Technology and Services
Experience
PayPal March 2011 - Present
StarTek 2010 - 2011
eTelecare Global Solutions August 2007 - July 2010
eFunds January 2002 - August 2007
Southwest Supermarkets, LLC July 2000 - December 2001
Skills
Compensation, Performance Management, Talent Acquisition, Succession Planning, HRIS, Executive Compensation, Board Presentations, International HR..., Benefits Management, HR Strategy, Employee Engagement, Deferred Compensation, Employee Benefits, Organizational..., Workforce Planning, Talent Management, Employee Relations, Organizational Design, Personnel Management, Human Resources
Education
University of Maryland College Park 1993 — 1994
Graduate Fellow, Political Science
Clark University 1989 — 1993
BA, Political Science
PayPal March 2011 - Present
StarTek 2010 - 2011
eTelecare Global Solutions August 2007 - July 2010
eFunds January 2002 - August 2007
Southwest Supermarkets, LLC July 2000 - December 2001
Skills
Compensation, Performance Management, Talent Acquisition, Succession Planning, HRIS, Executive Compensation, Board Presentations, International HR..., Benefits Management, HR Strategy, Employee Engagement, Deferred Compensation, Employee Benefits, Organizational..., Workforce Planning, Talent Management, Employee Relations, Organizational Design, Personnel Management, Human Resources
Education
University of Maryland College Park 1993 — 1994
Graduate Fellow, Political Science
Clark University 1989 — 1993
BA, Political Science
Jenny Daniels's StarTek Experience August 2010 - September 2011
Job Accounting Manager at Glowpoint, Inc.
Industry Telecommunications
Experience
Glowpoint, Inc. July 2015 - Present
Glowpoint, Inc. (formerly Affinity VideoNet) March 2014 - June 2015
Zynex Medical September 2011 - March 2014
StarTek August 2010 - September 2011
SUPERVALU, INC 2008 - 2010
BUCA, INC 2006 - 2008
Massage Envy 2006 - 2007
BUCA, Inc. 2005 - 2006
BUCA, Inc. 2003 - 2005
Skills
General Ledger, Accounts Receivable, Billing, Lawson, Inventory Management, Inventory Control, GAAP, Account Reconciliation, Process Improvement, Building Relationships, Integrity, Great Plains Software, Banking, Microsoft Excel, Physical Inventory, P&L Ownership, Performance Improvement, Fixed Assets, Sales & Use Tax, Intercompany..., Budgets, Cash Flow Forecasting, Accruals, External Audit, Allocations, Unit Costing, PowerPoint, Accounting, 10K, 10Q, COGS, Revenue Analysis, Financial Statements, Analysis, P, Accounts Payable, Time Management, Invoicing, Finance, Variance Analysis, P&L Management, Microsoft Office
Education
Augsburg College 2008 — 2009
Graduate, MBA
University of Minnesota-Twin Cities 2002 — 2006
BS, Finance, Economics, Public Relations
Glowpoint, Inc. July 2015 - Present
Glowpoint, Inc. (formerly Affinity VideoNet) March 2014 - June 2015
Zynex Medical September 2011 - March 2014
StarTek August 2010 - September 2011
SUPERVALU, INC 2008 - 2010
BUCA, INC 2006 - 2008
Massage Envy 2006 - 2007
BUCA, Inc. 2005 - 2006
BUCA, Inc. 2003 - 2005
Skills
General Ledger, Accounts Receivable, Billing, Lawson, Inventory Management, Inventory Control, GAAP, Account Reconciliation, Process Improvement, Building Relationships, Integrity, Great Plains Software, Banking, Microsoft Excel, Physical Inventory, P&L Ownership, Performance Improvement, Fixed Assets, Sales & Use Tax, Intercompany..., Budgets, Cash Flow Forecasting, Accruals, External Audit, Allocations, Unit Costing, PowerPoint, Accounting, 10K, 10Q, COGS, Revenue Analysis, Financial Statements, Analysis, P, Accounts Payable, Time Management, Invoicing, Finance, Variance Analysis, P&L Management, Microsoft Office
Education
Augsburg College 2008 — 2009
Graduate, MBA
University of Minnesota-Twin Cities 2002 — 2006
BS, Finance, Economics, Public Relations
Rachel Barnes's StarTek Experience June 2008 - January 2010
Job Project Coordinator, Customer Care Division at Ritter Communications
Industry Telecommunications
Experience
Ritter Communications April 2012 - Present
The Spencer Group, dba Ashley Furniture HomeStore May 2010 - March 2012
StarTek June 2008 - January 2010
City of Jonesboro June 2007 - December 2007
Skills
Microsoft Office, Microsoft Excel, Project Management, PowerPoint, Microsoft Word, Research, Customer Service, Strategic Planning, Public Speaking, Government, Policy, Social Media, Public Relations, Program Management, Budgets, Project Planning, Analysis, Event Planning, Non-profits, Customer Satisfaction, Employee Relations, Team Leadership, Training, Sales, Leadership, Troubleshooting, Call Centers
Education
Arkansas State University 2005 — 2007
Master of Public Administration (M.P.A.)
Arkansas State University 2002 — 2005
Bachelor of Science (B.S.), Political Science and Government
Ritter Communications April 2012 - Present
The Spencer Group, dba Ashley Furniture HomeStore May 2010 - March 2012
StarTek June 2008 - January 2010
City of Jonesboro June 2007 - December 2007
Skills
Microsoft Office, Microsoft Excel, Project Management, PowerPoint, Microsoft Word, Research, Customer Service, Strategic Planning, Public Speaking, Government, Policy, Social Media, Public Relations, Program Management, Budgets, Project Planning, Analysis, Event Planning, Non-profits, Customer Satisfaction, Employee Relations, Team Leadership, Training, Sales, Leadership, Troubleshooting, Call Centers
Education
Arkansas State University 2005 — 2007
Master of Public Administration (M.P.A.)
Arkansas State University 2002 — 2005
Bachelor of Science (B.S.), Political Science and Government
Rich Flathers's StarTek Experience 1988 - 1993
Job Software Contractor at Protonex Technology Corp
Industry Consumer Services
Experience
Protonex Technology Corp November 2006 - Present
Protonex 2005 - Present
Netezza 2001 - 2003
Scope Communications 1998 - 2001
Startek 1988 - 1993
Education
Brown University 1987 — 1988
Protonex Technology Corp November 2006 - Present
Protonex 2005 - Present
Netezza 2001 - 2003
Scope Communications 1998 - 2001
Startek 1988 - 1993
Education
Brown University 1987 — 1988
Jaret Hussamy's StarTek Experience April 2014 - Present
Job Customer Service Representative at STARTEK
Industry Computer & Network Security
Experience
STARTEK April 2014 - Present
Synergy Marketing & Design Inc. September 2013 - Present
Surpass July 2012 - August 2013
J.Crew November 2011 - February 2012
United States Air Force November 2003 - November 2007
Skills
Air Force, DoD, Information Assurance, Military Operations, Military Experience, Operational Planning, Troubleshooting, Networking
Education
Lynchburg College 2012 — 2013
Computer Science
Central Virginia Community College 2009 — 2011
Associate's degree, General Studies
Richland Community College 2008 — 2009
Networking & Administration, English, Psychology, Speech
Community College of the Air Force 2005 — 2005
Logistics, Materials, and Supply Chain Management
Rustburg High School
High School Diploma
STARTEK April 2014 - Present
Synergy Marketing & Design Inc. September 2013 - Present
Surpass July 2012 - August 2013
J.Crew November 2011 - February 2012
United States Air Force November 2003 - November 2007
Skills
Air Force, DoD, Information Assurance, Military Operations, Military Experience, Operational Planning, Troubleshooting, Networking
Education
Lynchburg College 2012 — 2013
Computer Science
Central Virginia Community College 2009 — 2011
Associate's degree, General Studies
Richland Community College 2008 — 2009
Networking & Administration, English, Psychology, Speech
Community College of the Air Force 2005 — 2005
Logistics, Materials, and Supply Chain Management
Rustburg High School
High School Diploma
Charmaine Butler's StarTek Experience September 2008 - January 2010
Job HR Supervisor
Industry Human Resources
Experience
Pioneer Natural Resources Company January 2014 - Present
Pioneer Natural Resources Company January 2012 - January 2014
Pioneer Natural Resources Company January 2011 - January 2012
StarTek September 2008 - January 2010
Startek August 2008 - September 2008
Skills
Human Resources, Onboarding, Recruiting, Employee Relations, Performance Management, Employee Training, New Hire Orientations
Education
Capella University 2002 — 2004
Masters, Organizational Management
Pioneer Natural Resources Company January 2014 - Present
Pioneer Natural Resources Company January 2012 - January 2014
Pioneer Natural Resources Company January 2011 - January 2012
StarTek September 2008 - January 2010
Startek August 2008 - September 2008
Skills
Human Resources, Onboarding, Recruiting, Employee Relations, Performance Management, Employee Training, New Hire Orientations
Education
Capella University 2002 — 2004
Masters, Organizational Management
Landon Schuldies's StarTek Experience November 2004 - April 2008
Job Tech. Supp. Supervisor Jack Henry and Associates
Industry Information Technology and Services
Experience
Jack Henry & Associates April 2013 - Present
TeleTech June 2010 - April 2013
APS Healthcare June 2008 - December 2008
StarTek November 2004 - April 2008
StarTek 2004 - 2008
Skills
Healthcare, Call Center, Applicant Tracking..., Case Managment, Process Improvement, Customer Service, Software Documentation, PeopleSoft, Training, Outlook, Employee Relations, Team Building, Visio, Coaching, Recruiting, Employee Benefits, Benefits Administration, SDLC, Microsoft Office, CompTIA A+ Certification, Supervising, Management, Call Centers
Education
Ozarks Technical Community College 2009 — 2015
Associate's of Applied Science, Network Technology, 3.5 GPA
Art Institute of Colorado 2003 — 2004
One Year - Non Graduate, Culinary Management
Wheatland High School 1998 — 2002
High School Diploma, General Education
Jack Henry & Associates April 2013 - Present
TeleTech June 2010 - April 2013
APS Healthcare June 2008 - December 2008
StarTek November 2004 - April 2008
StarTek 2004 - 2008
Skills
Healthcare, Call Center, Applicant Tracking..., Case Managment, Process Improvement, Customer Service, Software Documentation, PeopleSoft, Training, Outlook, Employee Relations, Team Building, Visio, Coaching, Recruiting, Employee Benefits, Benefits Administration, SDLC, Microsoft Office, CompTIA A+ Certification, Supervising, Management, Call Centers
Education
Ozarks Technical Community College 2009 — 2015
Associate's of Applied Science, Network Technology, 3.5 GPA
Art Institute of Colorado 2003 — 2004
One Year - Non Graduate, Culinary Management
Wheatland High School 1998 — 2002
High School Diploma, General Education
Mary Hylton's StarTek Experience October 2004 - August 2006
Job Sr. Site IT Administrator
Industry Telecommunications
Experience
Jeb Stuart Rescue August 2009 - Present
The Results Companies September 2006 - Present
StarTek October 2004 - August 2006
Skills
Call Centers, Outsourcing, Process Improvement, BPO, Workforce Management, Customer Experience, Customer Satisfaction, Contact Centers, Inbound Marketing, Customer Retention, Call Center Development, Telemarketing, CRM, Technical Support, Avaya
Education
Averett University 2002 — 2004
BS, Business Administration with a major in Accounting
Patrick Henry Community College 2000 — 2002
AAS, General Studies, Business
Patrick Henry Community College 2000 — 2002
Associate of Arts and Sciences (AAS), Business Administration
Jeb Stuart Rescue August 2009 - Present
The Results Companies September 2006 - Present
StarTek October 2004 - August 2006
Skills
Call Centers, Outsourcing, Process Improvement, BPO, Workforce Management, Customer Experience, Customer Satisfaction, Contact Centers, Inbound Marketing, Customer Retention, Call Center Development, Telemarketing, CRM, Technical Support, Avaya
Education
Averett University 2002 — 2004
BS, Business Administration with a major in Accounting
Patrick Henry Community College 2000 — 2002
AAS, General Studies, Business
Patrick Henry Community College 2000 — 2002
Associate of Arts and Sciences (AAS), Business Administration
David Popham's StarTek Experience August 2006 - November 2009
Job at JG Management Systems, Inc.
Industry Environmental Services
Experience
J.G. Management Systems, Inc. (JGMS) March 2013 - Present
CO Employer Support of the Guard and Reserve 2010 - Present
JG Management Systems, Inc. November 2009 - January 2013
StarTek August 2006 - November 2009
AT&T 2006 - November 2009
GMAC Realty 2007 - 2007
GMAC Realty 2007 - 2007
GMAC Realty 2007 - 2007
Skills
Microsoft Office, Strategic Planning, Outlook, Microsoft Excel, PowerPoint, Microsoft Word, Project Management, Research, Analysis, Project Planning, Program Management, Budgets, Social Media, Risk Management, Team Building, Process Improvement, Management, Public Speaking, Business Analysis
Education
Colorado Mesa University 2001 — 2005
Physical Science, Chemistry and Biology
J.G. Management Systems, Inc. (JGMS) March 2013 - Present
CO Employer Support of the Guard and Reserve 2010 - Present
JG Management Systems, Inc. November 2009 - January 2013
StarTek August 2006 - November 2009
AT&T 2006 - November 2009
GMAC Realty 2007 - 2007
GMAC Realty 2007 - 2007
GMAC Realty 2007 - 2007
Skills
Microsoft Office, Strategic Planning, Outlook, Microsoft Excel, PowerPoint, Microsoft Word, Project Management, Research, Analysis, Project Planning, Program Management, Budgets, Social Media, Risk Management, Team Building, Process Improvement, Management, Public Speaking, Business Analysis
Education
Colorado Mesa University 2001 — 2005
Physical Science, Chemistry and Biology
russ pingree's StarTek Experience April 2013 - September 2013
Job Sales Representative at Directv
Industry Computer Networking
Experience
Convergys September 2013 - September 2014
StarTek April 2013 - September 2013
NETVIEW, INC. January 2013 - February 2013
Brown College July 2009 - August 2012
US Army October 2006 - July 2009
Aragona Construction Co. 2005 - 2006
East Coast Appliance 2004 - 2005
Skills
Management, C#, Java, Analysis, System Administration, Sales, Network Administration, Leadership, Customer Service, Technical Writing, Team Building, Requirements Analysis, Networking, Windows
Education
Brown College 2009 — 2013
Network Development, IT, 2013
South Sr. High 1989 — 1992
Glenwood High School 1988 — 1989
Convergys September 2013 - September 2014
StarTek April 2013 - September 2013
NETVIEW, INC. January 2013 - February 2013
Brown College July 2009 - August 2012
US Army October 2006 - July 2009
Aragona Construction Co. 2005 - 2006
East Coast Appliance 2004 - 2005
Skills
Management, C#, Java, Analysis, System Administration, Sales, Network Administration, Leadership, Customer Service, Technical Writing, Team Building, Requirements Analysis, Networking, Windows
Education
Brown College 2009 — 2013
Network Development, IT, 2013
South Sr. High 1989 — 1992
Glenwood High School 1988 — 1989
Dave Molyneaux's StarTek Experience July 2010 - August 2011
Job Database Administrator / Developer at Charles Schwab
Industry Information Technology and Services
Experience
Charles Schwab October 2013 - Present
Kaiser Permanente April 2012 - September 2013
RevGen Partners August 2011 - March 2012
StarTek July 2010 - August 2011
TransUnion April 2008 - July 2010
TransUnion June 2007 - April 2008
Skills
SSIS, T-SQL, Microsoft SQL Server, SSRS, Performance Tuning, ETL, Data Warehousing, Database Administration, SQL Tuning, SQL, Powershell, Process Improvement, C#, Stored Procedures, Systems Analysis, Software Documentation, Table Partitioning, Database Design, Business Intelligence, PL/SQL, SDLC, XML, Data Migration, Data Modeling, ADO.NET, SQL CLR, Windows Server, Dimensional Modeling, High Availability, Disaster Recovery, Automation
Education
University of Denver
Graduate Certificate, Database Design & Administration
Bloomsburg University of Pennsylvania
BSBA, Management
Charles Schwab October 2013 - Present
Kaiser Permanente April 2012 - September 2013
RevGen Partners August 2011 - March 2012
StarTek July 2010 - August 2011
TransUnion April 2008 - July 2010
TransUnion June 2007 - April 2008
Skills
SSIS, T-SQL, Microsoft SQL Server, SSRS, Performance Tuning, ETL, Data Warehousing, Database Administration, SQL Tuning, SQL, Powershell, Process Improvement, C#, Stored Procedures, Systems Analysis, Software Documentation, Table Partitioning, Database Design, Business Intelligence, PL/SQL, SDLC, XML, Data Migration, Data Modeling, ADO.NET, SQL CLR, Windows Server, Dimensional Modeling, High Availability, Disaster Recovery, Automation
Education
University of Denver
Graduate Certificate, Database Design & Administration
Bloomsburg University of Pennsylvania
BSBA, Management
Chuck Mount's StarTek Experience August 1996 - February 1999
Job Experienced in Marketing, Graphic arts, and Experimental Promotions
Industry Marketing and Advertising
Experience
BFG Communications September 2003 - Present
Free-lance Graphic Design & Illustration January 1992 - Present
Media Star Promotions January 2009 - January 2011
StarTek August 1996 - February 1999
Skills
Graphic Design, Logo Design, Art, Illustrator, Adobe Creative Suite, InDesign, Photoshop, Brochures, Mac, Posters, Web Design, Photography
Education
Art Institute of Colorado 1992 — 1995
Bachelor of Applied Science (B.A.Sc.), Design and Visual Communications, General
Art Institute of Colorado
BFG Communications September 2003 - Present
Free-lance Graphic Design & Illustration January 1992 - Present
Media Star Promotions January 2009 - January 2011
StarTek August 1996 - February 1999
Skills
Graphic Design, Logo Design, Art, Illustrator, Adobe Creative Suite, InDesign, Photoshop, Brochures, Mac, Posters, Web Design, Photography
Education
Art Institute of Colorado 1992 — 1995
Bachelor of Applied Science (B.A.Sc.), Design and Visual Communications, General
Art Institute of Colorado
Dawn Theurer's StarTek Experience April 2001 - February 2002
Job Experienced Manager
Industry Banking
Experience
Wells Fargo Bank June 2004 - February 2007
Washington Mutual Bank October 2002 - February 2004
Spherion for SunTrust February 2002 - October 2002
StarTek April 2001 - February 2002
Chase Manhattan January 1999 - February 2001
Green Tree Financial November 1998 - January 1999
US Bank January 1997 - November 1998
Education
Baylor University
B.A, Psychology
St. Mary's University
M.A, Management
Wells Fargo Bank June 2004 - February 2007
Washington Mutual Bank October 2002 - February 2004
Spherion for SunTrust February 2002 - October 2002
StarTek April 2001 - February 2002
Chase Manhattan January 1999 - February 2001
Green Tree Financial November 1998 - January 1999
US Bank January 1997 - November 1998
Education
Baylor University
B.A, Psychology
St. Mary's University
M.A, Management
Monica Jerman's StarTek Experience September 2012 - Present
Job Marketing and Advertising Professional
Industry Marketing and Advertising
Experience
STARTEK September 2012 - Present
SPCA Cincinnati 2000 - 2008
Skills
retention specialist, Sales Retention, Customer Service, Marketing, Public Relations, Event Management, Marketing Communications, Event Planning, Microsoft Office, Public Speaking, Sales
Education
Cleveland State University
Business, Management, Marketing, and Related Support Services
STARTEK September 2012 - Present
SPCA Cincinnati 2000 - 2008
Skills
retention specialist, Sales Retention, Customer Service, Marketing, Public Relations, Event Management, Marketing Communications, Event Planning, Microsoft Office, Public Speaking, Sales
Education
Cleveland State University
Business, Management, Marketing, and Related Support Services
Karen Reiher's StarTek Experience March 2000 - September 2011
Job Event Coordinator at Mesa County Fairgrounds
Industry Outsourcing/Offshoring
Experience
Mesa County Fairgrounds July 2015 - Present
Mesa County May 2012 - June 2015
StarTek March 2000 - September 2011
Education
Colorado Mesa University 1995 — 2010
Colorado Mesa University 1995 — 1999
Mesa County Fairgrounds July 2015 - Present
Mesa County May 2012 - June 2015
StarTek March 2000 - September 2011
Education
Colorado Mesa University 1995 — 2010
Colorado Mesa University 1995 — 1999
Gena McChesney's StarTek Experience Customer Service CoordinatorGenworth Financial2000 - 2004
Job Senior Quality Manager at StarTek
Industry Outsourcing/Offshoring
Experience
StarTek Customer Service CoordinatorGenworth Financial2000 - 2004
Education
Averett University 1993 — 1997
StarTek Customer Service CoordinatorGenworth Financial2000 - 2004
Education
Averett University 1993 — 1997
Victoria Middleton's StarTek Experience October 2010 - July 2011
Job Team Coorindator EMSC
Industry Outsourcing/Offshoring
Experience
Emergency Medical Services Corporation July 2011 - Present
StarTek October 2010 - July 2011
Sitel April 2005 - October 2010
Skills
Microsoft, Word...
Education
Burke county high school 1999 — 2003
Augusta Technical College
Emergency Medical Services Corporation July 2011 - Present
StarTek October 2010 - July 2011
Sitel April 2005 - October 2010
Skills
Microsoft, Word...
Education
Burke county high school 1999 — 2003
Augusta Technical College
Valerie Scoleri's StarTek Experience September 2000 - September 2003
Job P&D Manager at FedEx Ground
Industry Package/Freight Delivery
Experience
FedEx Ground October 2013 - Present
FedEx Ground January 2013 - October 2013
FedEx Ground May 2011 - January 2013
FedEx Ground May 2009 - May 2011
FedEx Ground May 2007 - May 2009
FedEx Ground May 2005 - May 2007
StarTek September 2000 - September 2003
StarTek September 1999 - September 2000
Skills
Process Improvement, Shipping, Logistics, Transportation, Transportation..., Warehouse Management, Warehousing, LTL, Logistics Management, Truckload, Leadership, Operations Management, Management
Education
Bethel College (TN) 1997 — 1999
Organizational Management - OMT, Business
Balboa High School 1983 — 1986
FedEx Ground October 2013 - Present
FedEx Ground January 2013 - October 2013
FedEx Ground May 2011 - January 2013
FedEx Ground May 2009 - May 2011
FedEx Ground May 2007 - May 2009
FedEx Ground May 2005 - May 2007
StarTek September 2000 - September 2003
StarTek September 1999 - September 2000
Skills
Process Improvement, Shipping, Logistics, Transportation, Transportation..., Warehouse Management, Warehousing, LTL, Logistics Management, Truckload, Leadership, Operations Management, Management
Education
Bethel College (TN) 1997 — 1999
Organizational Management - OMT, Business
Balboa High School 1983 — 1986
Laura Beattie-Proctor's StarTek Experience 2007 - 2009
Job Business Administration & Marketing
Industry Marketing and Advertising
Experience
Five Below November 2011 - Present
Startek 2007 - 2009
Skills
Sales, Visual Merchandising, Merchandising, Inventory Management, Social Media, Retail, Customer Service
Education
Baker College of Auburn Hills 2010 — 2012
Bachelor of Business Administration (BBA), Marketing & Business Management Specialty, 4.0
Patrick Henry Community College 2007 — 2009
Associate of Arts and Sciences (AAS), Marketing/Marketing Management, General, 4.0
Five Below November 2011 - Present
Startek 2007 - 2009
Skills
Sales, Visual Merchandising, Merchandising, Inventory Management, Social Media, Retail, Customer Service
Education
Baker College of Auburn Hills 2010 — 2012
Bachelor of Business Administration (BBA), Marketing & Business Management Specialty, 4.0
Patrick Henry Community College 2007 — 2009
Associate of Arts and Sciences (AAS), Marketing/Marketing Management, General, 4.0
Nancy Breeding's StarTek Experience January 2005 - July 2006
Job Patient Representative at Centra Health
Industry Insurance
Experience
Centra Health July 2012 - Present
Sheetz, Inc October 2010 - July 2012
Debora C. Embrey November 2010 - August 2011
Nationwide Insurance July 2006 - December 2009
Nationwide Insurance Company July 2006 - 2009
StarTek January 2005 - July 2006
First Colony Life Insurance August 1983 - March 2003
First Colony Life August 1983 - March 2003
GE Financial January 1983 - January 2003
Skills
HCPCS, CPT, ICD-9, Medical Coding, Medical Billing, ICD-9-CM, Microsoft Word, Microsoft Excel, Microsoft Office, Medisoft, Data Entry, Typing, Postage Meter
Education
Miller Motte Technical College 2010 — 2011
diploma, medical billing and coding
Central Virginia Community College 1973 — 1975
Associate of Arts and Sciences (A.A.S.), Administrative Assistant and Secretarial Science, General
Central Virginia Community College
Associate, Applied Science Secretarial Science
Miller-Motte technical College
Centra Health July 2012 - Present
Sheetz, Inc October 2010 - July 2012
Debora C. Embrey November 2010 - August 2011
Nationwide Insurance July 2006 - December 2009
Nationwide Insurance Company July 2006 - 2009
StarTek January 2005 - July 2006
First Colony Life Insurance August 1983 - March 2003
First Colony Life August 1983 - March 2003
GE Financial January 1983 - January 2003
Skills
HCPCS, CPT, ICD-9, Medical Coding, Medical Billing, ICD-9-CM, Microsoft Word, Microsoft Excel, Microsoft Office, Medisoft, Data Entry, Typing, Postage Meter
Education
Miller Motte Technical College 2010 — 2011
diploma, medical billing and coding
Central Virginia Community College 1973 — 1975
Associate of Arts and Sciences (A.A.S.), Administrative Assistant and Secretarial Science, General
Central Virginia Community College
Associate, Applied Science Secretarial Science
Miller-Motte technical College
Whitney McCoy's StarTek Experience August 2010 - April 2011
Job Insurance Agent at Farmers Insurance
Industry Insurance
Experience
Farmers Insurance May 2012 - Present
State Farm Insurance January 2012 - May 2012
Aflac July 2011 - February 2012
StarTek August 2010 - April 2011
Skills
Insurance, Customer Service, Music, Piano, Voice
Education
Arkansas State University 2001 — 2003
Accounting, Choral Music Education
University of Mississippi 1997 — 2001
Accounting, Voice, Choral Music
Jonesboro High School 1994 — 1997
Farmers Insurance May 2012 - Present
State Farm Insurance January 2012 - May 2012
Aflac July 2011 - February 2012
StarTek August 2010 - April 2011
Skills
Insurance, Customer Service, Music, Piano, Voice
Education
Arkansas State University 2001 — 2003
Accounting, Choral Music Education
University of Mississippi 1997 — 2001
Accounting, Voice, Choral Music
Jonesboro High School 1994 — 1997
Mary-Ann Norberg's StarTek Experience January 2009 - September 2011
Job
Industry Human Resources
Experience
Alorica January 2012 - January 2014
StarTek January 2009 - September 2011
The Home Depot August 2004 - May 2008
Garelick Farms (Dean Foods September 1985 - April 2004
Skills
Union Avoidance, Human Resources, Call Centers, Policy, Employee Relations, Employee Benefits, Recruiting, Employee Engagement, Deferred Compensation, Performance Management, Talent Acquisition, Workforce Planning, Benefits Administration, Employee Training, Workforce Management, Succession Planning, Applicant Tracking..., HRIS, Onboarding, Hiring, Leadership Development, Personnel Management, Training, Strategic Planning, College Recruiting, HR Consulting, Coaching, Organizational..., Process Improvement, Vendor Management, Leadership, Recruitment Advertising, Talent Management, Project Management, HR Policies, New Hire Orientations, BPO, Call Center Development, Temporary Placement, Internet Recruiting, Employer Branding, Technical Recruiting, FMLA, Strategy, Taleo, Training Delivery, Payroll, Outsourcing, Interviews, Job Fairs
Education
Bryant College
Human Resources, Human Resources Management and Services
University of Rhode Island
BA, Business Management, Accounting, Human Resources
Alorica January 2012 - January 2014
StarTek January 2009 - September 2011
The Home Depot August 2004 - May 2008
Garelick Farms (Dean Foods September 1985 - April 2004
Skills
Union Avoidance, Human Resources, Call Centers, Policy, Employee Relations, Employee Benefits, Recruiting, Employee Engagement, Deferred Compensation, Performance Management, Talent Acquisition, Workforce Planning, Benefits Administration, Employee Training, Workforce Management, Succession Planning, Applicant Tracking..., HRIS, Onboarding, Hiring, Leadership Development, Personnel Management, Training, Strategic Planning, College Recruiting, HR Consulting, Coaching, Organizational..., Process Improvement, Vendor Management, Leadership, Recruitment Advertising, Talent Management, Project Management, HR Policies, New Hire Orientations, BPO, Call Center Development, Temporary Placement, Internet Recruiting, Employer Branding, Technical Recruiting, FMLA, Strategy, Taleo, Training Delivery, Payroll, Outsourcing, Interviews, Job Fairs
Education
Bryant College
Human Resources, Human Resources Management and Services
University of Rhode Island
BA, Business Management, Accounting, Human Resources
Melissa Fulk's StarTek Experience February 2008 - June 2008
Job High Speed Service Deliver Process Manager at StarTek
Industry Telecommunications
Experience
StarTek Business Provisioning Management June 2008 - Present
StarTek February 2008 - June 2008
Startek Business Provisioning Management February 2008 - June 2008
Startek Business Provisioning Management December 2002 - February 2008
Education
Colorado Mesa University
BBA, Business Economics
StarTek Business Provisioning Management June 2008 - Present
StarTek February 2008 - June 2008
Startek Business Provisioning Management February 2008 - June 2008
Startek Business Provisioning Management December 2002 - February 2008
Education
Colorado Mesa University
BBA, Business Economics
Candice Holman's StarTek Experience August 2010 - May 2011
Job epsu technician at Nestle
Industry Food & Beverages
Christopher Purches's StarTek Experience November 2014 - March 2015
Job Hearing Reporter at Anderson Court Reporting
Industry Publishing
Experience
Anderson Court Reporting May 2015 - Present
Transient Light Studios November 2013 - Present
N/A February 2013 - Present
STARTEK November 2014 - March 2015
VACO August 2013 - October 2013
Wal-Mart September 2012 - February 2013
J. Crew September 2012 - September 2012
Berlitz Languages, Inc January 2012 - May 2012
Pearson Publishing May 2011 - June 2011
Greenwood Library, Longwood University January 2011 - May 2011
Skills
Microsoft Office, Document Design, Technical Writing, Copy Editing, Proofreading, Editing, Technical Communication, Publishing, Web Content, Content Management, Content Development, Publications, Manuals, Adobe Acrobat, Creative Writing, Newsletters, Editorial, Technical Documentation, Information Design, Literature, Layout, News Writing, Content Strategy, Freelance Writing, Research, Storytelling, Books, History, Blogging, Copywriting
Education
Longwood Univeristy 2010 — 2011
BA, English - Rhetoric & Professional Writing
Central Virginia Community College 2007 — 2009
AAS, Liberal Arts
Anderson Court Reporting May 2015 - Present
Transient Light Studios November 2013 - Present
N/A February 2013 - Present
STARTEK November 2014 - March 2015
VACO August 2013 - October 2013
Wal-Mart September 2012 - February 2013
J. Crew September 2012 - September 2012
Berlitz Languages, Inc January 2012 - May 2012
Pearson Publishing May 2011 - June 2011
Greenwood Library, Longwood University January 2011 - May 2011
Skills
Microsoft Office, Document Design, Technical Writing, Copy Editing, Proofreading, Editing, Technical Communication, Publishing, Web Content, Content Management, Content Development, Publications, Manuals, Adobe Acrobat, Creative Writing, Newsletters, Editorial, Technical Documentation, Information Design, Literature, Layout, News Writing, Content Strategy, Freelance Writing, Research, Storytelling, Books, History, Blogging, Copywriting
Education
Longwood Univeristy 2010 — 2011
BA, English - Rhetoric & Professional Writing
Central Virginia Community College 2007 — 2009
AAS, Liberal Arts
Florencio Basquez's StarTek Experience September 2013 - April 2014
Job Training/Instructional Design Consultant at NYC Health and Hospitals Corporation
Industry Libraries
Experience
NYC Health and Hospitals Corporation May 2014 - Present
STARTEK September 2013 - April 2014
Self-Employed Delivery Service September 2013 - April 2014
Brooklyn College Library August 2010 - June 2013
Brooklyn College, Department of Sociology January 2012 - May 2012
US Census Bureau February 2010 - August 2010
Brooklyn College Library August 2009 - May 2010
Skills
Community Outreach, Data Entry, Research, Outlook, PowerPoint, Public Policy, Qualitative Research, Microsoft Word, SPSS, Payroll, Interviews, Administration, Human Resources, Recruiting
Education
City University of New York-Brooklyn College 2009 — 2012
Bachelor of Arts, Sociology
University of Northern Colorado 2007 — 2008
NYC Health and Hospitals Corporation May 2014 - Present
STARTEK September 2013 - April 2014
Self-Employed Delivery Service September 2013 - April 2014
Brooklyn College Library August 2010 - June 2013
Brooklyn College, Department of Sociology January 2012 - May 2012
US Census Bureau February 2010 - August 2010
Brooklyn College Library August 2009 - May 2010
Skills
Community Outreach, Data Entry, Research, Outlook, PowerPoint, Public Policy, Qualitative Research, Microsoft Word, SPSS, Payroll, Interviews, Administration, Human Resources, Recruiting
Education
City University of New York-Brooklyn College 2009 — 2012
Bachelor of Arts, Sociology
University of Northern Colorado 2007 — 2008
Rebellia DJ's StarTek Experience August 2013 - December 2013
Job retail at N/A
Industry Retail
Experience
STARTEK August 2013 - December 2013
Hampton INN and Suites June 2013 - August 2013
Sears Holdings Corporation May 2010 - June 2013
Skills
Retail, Merchandising, Customer Service, Sales, Visual Merchandising, Sales Management, Cashiering, Cash Handling Experience, Recieving, Stock Management, Shipping, Organization, Highly detail oriented, Warehouse Management, answering phones, Janitorial, Employee Training, Sewing, craft, Power Tools, Handmade Jewelry
Education
Colorado Mesa University 2012 — 2013
Associate of Arts (A.A.), Technical Theatre/Theatre Design and Technology
Metropoiltan Of Denver 2010 — 2011
Associate's degree, Undecided
STARTEK August 2013 - December 2013
Hampton INN and Suites June 2013 - August 2013
Sears Holdings Corporation May 2010 - June 2013
Skills
Retail, Merchandising, Customer Service, Sales, Visual Merchandising, Sales Management, Cashiering, Cash Handling Experience, Recieving, Stock Management, Shipping, Organization, Highly detail oriented, Warehouse Management, answering phones, Janitorial, Employee Training, Sewing, craft, Power Tools, Handmade Jewelry
Education
Colorado Mesa University 2012 — 2013
Associate of Arts (A.A.), Technical Theatre/Theatre Design and Technology
Metropoiltan Of Denver 2010 — 2011
Associate's degree, Undecided
Andrew Mahlman's StarTek Experience January 2009 - June 2010
Job Sr. IT Specialist at Vantiv
Industry Telecommunications
Experience
Vantiv March 2012 - Present
Velocity the Greatest Phone Company Ever, Inc. January 2010 - March 2012
StarTek January 2009 - June 2010
Luxottica Retail, Mason May 2009 - December 2009
Pomeroy IT Solutions March 2008 - December 2008
Skills
Computer Hardware, Computer Repair, Desktop Support, Hardware Support, Computer Maintenance, Phone Etiquette, Help Desk Support, ATM Networks, Payment Card Processing, Technical Support, Networking
Education
Cincinnati State Technical and Community College 2007 — 2011
Associates, PC Support and Administration
University of Cincinnati College of Applied Science
Associate of Arts (A.A.), Mechanical Engineering Technology
Vantiv March 2012 - Present
Velocity the Greatest Phone Company Ever, Inc. January 2010 - March 2012
StarTek January 2009 - June 2010
Luxottica Retail, Mason May 2009 - December 2009
Pomeroy IT Solutions March 2008 - December 2008
Skills
Computer Hardware, Computer Repair, Desktop Support, Hardware Support, Computer Maintenance, Phone Etiquette, Help Desk Support, ATM Networks, Payment Card Processing, Technical Support, Networking
Education
Cincinnati State Technical and Community College 2007 — 2011
Associates, PC Support and Administration
University of Cincinnati College of Applied Science
Associate of Arts (A.A.), Mechanical Engineering Technology
Lynette King's StarTek Experience June 2014 - Present
Job Customer Service Agent at STARTEK
Industry Telecommunications
Experience
STARTEK June 2014 - Present
W Atlee Burpee February 2014 - May 2014
McDonald's June 2008 - February 2014
Magnolia OB/GYN June 2005 - August 2006
Skills
Restaurants
Education
Coastal Carolina University 2015 — 2018
Public Health (B.S.), Public Health
Horry-Georgetown Technical College
Health Services/Allied Health/Health Sciences, General
STARTEK June 2014 - Present
W Atlee Burpee February 2014 - May 2014
McDonald's June 2008 - February 2014
Magnolia OB/GYN June 2005 - August 2006
Skills
Restaurants
Education
Coastal Carolina University 2015 — 2018
Public Health (B.S.), Public Health
Horry-Georgetown Technical College
Health Services/Allied Health/Health Sciences, General
Teddi Shotts's StarTek Experience 2005 - 2010
Job Customer service
Industry Retail
Experience
IT Solutions August 2013 - Present
Wal-mart November 2008 - Present
Star Tek July 2005 - October 2010
StarTek 2005 - 2010
KeyBank December 1992 - August 1997
Skills
Help Desk Support, Inventory Management, Computer Repair, Access, Windows, Customer Service, Software Documentation, Windows 7, Troubleshooting, Computer Hardware, Visio, Data Entry, Teamwork, PowerPoint, Time Management, Microsoft Office, Invoicing, Microsoft Word, Microsoft Excel, Outlook
Education
Western Colorado Community College 2011 — 2013
Associate degree, Computer Systems Networking and Telecommunications
Mesa State College 1998 — 2001
Bachelor of Science, Computer Science
IT Solutions August 2013 - Present
Wal-mart November 2008 - Present
Star Tek July 2005 - October 2010
StarTek 2005 - 2010
KeyBank December 1992 - August 1997
Skills
Help Desk Support, Inventory Management, Computer Repair, Access, Windows, Customer Service, Software Documentation, Windows 7, Troubleshooting, Computer Hardware, Visio, Data Entry, Teamwork, PowerPoint, Time Management, Microsoft Office, Invoicing, Microsoft Word, Microsoft Excel, Outlook
Education
Western Colorado Community College 2011 — 2013
Associate degree, Computer Systems Networking and Telecommunications
Mesa State College 1998 — 2001
Bachelor of Science, Computer Science
Summer Wallin's StarTek Experience August 2008 - Present
Job Customer Service Representive at StarTek
Industry Outsourcing/Offshoring
Experience
StarTek August 2008 - Present
Education
Arkansas State University
Bachelor of Science (B.S.), Biology, General
Nettleton High School
StarTek August 2008 - Present
Education
Arkansas State University
Bachelor of Science (B.S.), Biology, General
Nettleton High School
Shaun Gilbert's StarTek Experience February 2015 - Present
Job Customer Service / Identity Protection Advisor at Intersections Inc.
Industry Financial Services
Experience
STARTEK February 2015 - Present
Intersections Inc. May 2011 - December 2014
Education
Central Virginia Community College
Infomation Technology
STARTEK February 2015 - Present
Intersections Inc. May 2011 - December 2014
Education
Central Virginia Community College
Infomation Technology
Tina Goon's StarTek Experience December 2013 - Present
Job Collections Specialist / Customer Service Representives at STARTEK
Industry
Experience
STARTEK December 2013 - Present
Skills
Microsoft Office, Microsoft Excel, Customer Service, PowerPoint, Microsoft Word, Leadership, Project Management, Operations Management
Education
Cleveland State University 2010 — 2012
Bachelor Degree in Business Administration, Operations and Supply Chain Management
STARTEK December 2013 - Present
Skills
Microsoft Office, Microsoft Excel, Customer Service, PowerPoint, Microsoft Word, Leadership, Project Management, Operations Management
Education
Cleveland State University 2010 — 2012
Bachelor Degree in Business Administration, Operations and Supply Chain Management
Sergio Wilkins's StarTek Experience June 2008 - August 2008
Job Stacks Student Worker at Michael Schwartz Library, Cleveland State University
Industry
Experience
Michael Schwartz Library, Cleveland State University September 2008 - Present
Gordon Food Service August 2012 - January 2013
STARTEK June 2008 - August 2008
Skills
Microsoft Office, Microsoft Excel, Customer Service, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Strategic Planning, Social Media
Education
Cleveland State University 2007 — 2014
Bachelor's Degree, Promotional Communication & Journalism (Public Relations)
Michael Schwartz Library, Cleveland State University September 2008 - Present
Gordon Food Service August 2012 - January 2013
STARTEK June 2008 - August 2008
Skills
Microsoft Office, Microsoft Excel, Customer Service, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Strategic Planning, Social Media
Education
Cleveland State University 2007 — 2014
Bachelor's Degree, Promotional Communication & Journalism (Public Relations)
Robert Butts III's StarTek Experience April 2013 - October 2013
Job Director of Operations
Industry Executive Office
Experience
Corvus Janitorial June 2014 - Present
TruBlue at Strategic Franchising Systems November 2013 - June 2014
StarTek April 2013 - October 2013
Total Quality Logistics November 2012 - April 2013
Convergys 2010 - 2012
Citi 2004 - 2007
Skills
Customer Service, Multi Tasking, Sales, Call Centers, Team Leadership, Leadership Development, Job Coaching, Coaching, Performance Improvement, Employee Training, Training Delivery, Instructor-led Training, Technical Training, Hands-on Training, Training, Customer Experience, Technical Support, Leadership, Performance Management, Operations Management, Process Improvement, Workforce Management, Recruiting, Hiring, Employee Relations, Human Resources, Vendor Management, Interviews, Onboarding, Management, CRM, BPO, Contact Centers, Outlook, Applicant Tracking..., Talent Acquisition, Telephone Skills, Team Management, Team Building, Talent Management, Account Management, Payroll, Technical Recruiting, Service Delivery, Troubleshooting, Project Management, Business Development, Direct Sales, Telecommunications, Office Administration
Education
Bellevue University 2011 — 2013
Bachelor of Arts (BA), Business Administration, Management and Operations
Dixie Heights High School
Corvus Janitorial June 2014 - Present
TruBlue at Strategic Franchising Systems November 2013 - June 2014
StarTek April 2013 - October 2013
Total Quality Logistics November 2012 - April 2013
Convergys 2010 - 2012
Citi 2004 - 2007
Skills
Customer Service, Multi Tasking, Sales, Call Centers, Team Leadership, Leadership Development, Job Coaching, Coaching, Performance Improvement, Employee Training, Training Delivery, Instructor-led Training, Technical Training, Hands-on Training, Training, Customer Experience, Technical Support, Leadership, Performance Management, Operations Management, Process Improvement, Workforce Management, Recruiting, Hiring, Employee Relations, Human Resources, Vendor Management, Interviews, Onboarding, Management, CRM, BPO, Contact Centers, Outlook, Applicant Tracking..., Talent Acquisition, Telephone Skills, Team Management, Team Building, Talent Management, Account Management, Payroll, Technical Recruiting, Service Delivery, Troubleshooting, Project Management, Business Development, Direct Sales, Telecommunications, Office Administration
Education
Bellevue University 2011 — 2013
Bachelor of Arts (BA), Business Administration, Management and Operations
Dixie Heights High School
Rhianna Bersagel's StarTek Experience April 2012 - November 2012
Job Idyllwood Manor
Industry Hospital & Health Care
Experience
Idyllwood Manor April 2014 - Present
Nurturing Care Homes September 2013 - March 2014
All State Home Health Care October 2013 - December 2013
Rocky Mountain Assisted Living August 2013 - December 2013
Suds Brothers Brewery February 2013 - April 2013
StarTek April 2012 - November 2012
Pizza Hut November 2011 - March 2012
Comfort Care Home Health Services, LLC May 2011 - December 2011
Skills
Medication..., Technology, Compliance, Regulations, Cost Planning, Menu Costing, Menu Development, Employee Engagement, Administrative..., Activity Coordination, Strategic Planning, Team Management, Training, Online Research, Leadership Development, Project Management, Organizational..., Coordinating Events, QuickBooks, Microsoft Office, Electronic Filing, Staff Supervision, Presentations, Customer Service, Conducting Interviews, Internet Explorer, Windows Server, Accounts Receivable, Activities of Daily...
Education
Colorado Mesa University 2008 — 2009
Foreign Languages and Literatures, General
Columbine High School 2004 — 2008
High School Diploma
Idyllwood Manor April 2014 - Present
Nurturing Care Homes September 2013 - March 2014
All State Home Health Care October 2013 - December 2013
Rocky Mountain Assisted Living August 2013 - December 2013
Suds Brothers Brewery February 2013 - April 2013
StarTek April 2012 - November 2012
Pizza Hut November 2011 - March 2012
Comfort Care Home Health Services, LLC May 2011 - December 2011
Skills
Medication..., Technology, Compliance, Regulations, Cost Planning, Menu Costing, Menu Development, Employee Engagement, Administrative..., Activity Coordination, Strategic Planning, Team Management, Training, Online Research, Leadership Development, Project Management, Organizational..., Coordinating Events, QuickBooks, Microsoft Office, Electronic Filing, Staff Supervision, Presentations, Customer Service, Conducting Interviews, Internet Explorer, Windows Server, Accounts Receivable, Activities of Daily...
Education
Colorado Mesa University 2008 — 2009
Foreign Languages and Literatures, General
Columbine High School 2004 — 2008
High School Diploma
Hunter Ward's StarTek Experience October 2011 - May 2012
Job Retail Professional
Industry Retail
Experience
Village Market May 2012 - Present
Village Market 2012 - 2013
StarTek October 2011 - May 2012
Skills
Customer Service, Microsoft Office, Sales, Retail, Computers, Cloud Computing
Education
Central Virginia Community College 2010 — 2013
Working on associates, Business Administration and Management, General
Rustburg High School 2004 — 2008
Advanced Diploma, General Studies
Village Market May 2012 - Present
Village Market 2012 - 2013
StarTek October 2011 - May 2012
Skills
Customer Service, Microsoft Office, Sales, Retail, Computers, Cloud Computing
Education
Central Virginia Community College 2010 — 2013
Working on associates, Business Administration and Management, General
Rustburg High School 2004 — 2008
Advanced Diploma, General Studies
Laura Kitchell's StarTek Experience March 2013 - September 2014
Job Mary Kay
Industry Cosmetics
Experience
StarTek March 2013 - September 2014
Skills
Call Centers, Customer Satisfaction, Customer Experience, Workforce Management, BPO, Customer Service, Customer Retention, Contact Centers, Sales, Account Management, Outsourcing, Training
Education
Cedarville University 2000 — 2004
B.A., Biblical Education, 3.0
StarTek March 2013 - September 2014
Skills
Call Centers, Customer Satisfaction, Customer Experience, Workforce Management, BPO, Customer Service, Customer Retention, Contact Centers, Sales, Account Management, Outsourcing, Training
Education
Cedarville University 2000 — 2004
B.A., Biblical Education, 3.0
Rosalee Clem's StarTek Experience January 2009 - April 2012
Job Substitute at Jonesboro Public Schools
Industry Primary/Secondary Education
Experience
Jonesboro Public Schools October 2012 - Present
StarTek January 2009 - April 2012
Education
Arkansas State University 2001 — 2005
Bachelor of Science in Education, Mid-Level Education
Jonesboro Public Schools October 2012 - Present
StarTek January 2009 - April 2012
Education
Arkansas State University 2001 — 2005
Bachelor of Science in Education, Mid-Level Education
shatter roy's StarTek Experience June 2005 - January 2008
Job Teacher at RPSB
Industry Education Management
Experience
RPSB January 2008 - Present
Rapides Parish School Board January 2008 - Present
StarTek June 2005 - January 2008
Southern University A&M College August 2000 - June 2005
Southern University A&M College August 1999 - July 2000
Education
Ashford University
Masters of Business Administration, Organizational Leadership
Southern University Agriculture & Mechanical College
Bachelor of Science, Electrical Engineering
RPSB January 2008 - Present
Rapides Parish School Board January 2008 - Present
StarTek June 2005 - January 2008
Southern University A&M College August 2000 - June 2005
Southern University A&M College August 1999 - July 2000
Education
Ashford University
Masters of Business Administration, Organizational Leadership
Southern University Agriculture & Mechanical College
Bachelor of Science, Electrical Engineering
Ruth Schramm's StarTek Experience March 2004 - September 2011
Job Graduate of Colorado Mesa University
Industry Information Technology and Services
Experience
Colorado Mesa University May 2012 - May 2014
STARTEK March 2004 - September 2011
Entex/Analysts International September 1997 - January 1999
Kinder Morgan (formerly KN Energy Inc.) August 1991 - February 1997
KG Men's Store 1988 - 1991
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Office, Outlook, Access, Windows, Teaching, HTML, Work Ethic, Negotiation, Customer Service, Teamwork, Flexibility, Time Management, Project Management, Goal Oriented, Strategic Planning, Budgets, Communication Skills, Highly detail oriented, Analytical Skills, English, Technical Support, Communication
Education
Colorado Mesa University 2012 — 2014
Bachelor's Degree, Computer and Information Sciences and Support Services, 4.0
Texas A&M University 1982 — 1986
Colorado Mesa University May 2012 - May 2014
STARTEK March 2004 - September 2011
Entex/Analysts International September 1997 - January 1999
Kinder Morgan (formerly KN Energy Inc.) August 1991 - February 1997
KG Men's Store 1988 - 1991
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Office, Outlook, Access, Windows, Teaching, HTML, Work Ethic, Negotiation, Customer Service, Teamwork, Flexibility, Time Management, Project Management, Goal Oriented, Strategic Planning, Budgets, Communication Skills, Highly detail oriented, Analytical Skills, English, Technical Support, Communication
Education
Colorado Mesa University 2012 — 2014
Bachelor's Degree, Computer and Information Sciences and Support Services, 4.0
Texas A&M University 1982 — 1986
Michael Riemann's StarTek Experience July 2010 - Present
Job Operations manager at STARTEK
Industry Outsourcing/Offshoring
Experience
STARTEK July 2010 - Present
Steamboat Resort 2009 - 2010
Skills
Management, Leadership, Food & Beverage, Call Centers, Product Launch, Reports, Communication, Auditing, Schedules, Microsoft Excel, Team Management, Service Delivery, Customer Experience, Outsourcing, Customer Satisfaction, Performance Management, Business Process..., Process Improvement, BPO, Customer Service, Operations Management
Education
Colorado Mesa University 2011 — 2012
General Studies
Colorado Mountain College 2008 — 2010
Resort Management
STARTEK July 2010 - Present
Steamboat Resort 2009 - 2010
Skills
Management, Leadership, Food & Beverage, Call Centers, Product Launch, Reports, Communication, Auditing, Schedules, Microsoft Excel, Team Management, Service Delivery, Customer Experience, Outsourcing, Customer Satisfaction, Performance Management, Business Process..., Process Improvement, BPO, Customer Service, Operations Management
Education
Colorado Mesa University 2011 — 2012
General Studies
Colorado Mountain College 2008 — 2010
Resort Management
Michael Karst's StarTek Experience August 2008 - Present
Job Collections Agent at STARTEK
Industry Outsourcing/Offshoring
Experience
STARTEK August 2008 - Present
Education
Ashford University
STARTEK August 2008 - Present
Education
Ashford University
Ryan Hankins's StarTek Experience March 2009 - Present
Job Fraud Associate at STARTEK
Industry Outsourcing/Offshoring
Experience
STARTEK March 2009 - Present
Quebecor World France November 2007 - March 2009
Greene County Sheriff's Department August 2005 - November 2007
Skills
Customer Service, Management, Leadership, Training, Team Leadership, Customer Satisfaction, Call Centers
Education
Arkansas State University 2013 — 2017
STARTEK March 2009 - Present
Quebecor World France November 2007 - March 2009
Greene County Sheriff's Department August 2005 - November 2007
Skills
Customer Service, Management, Leadership, Training, Team Leadership, Customer Satisfaction, Call Centers
Education
Arkansas State University 2013 — 2017
Allison goin's StarTek Experience December 2012 - March 2013
Job Retail Professional
Industry Retail
Experience
The Fresh Market 2013 - Present
Papa John's International May 2013 - July 2014
STARTEK December 2012 - March 2013
Macy's August 2010 - July 2012
Skills
Sales, Sales Management, Purchase Orders, Inventory, Customer Service, Cash Handling, Sales Promotion, Website Promotion, Managing Accounts, Managing Workflow, Managing Associates, Order Management
Education
Central Virginia Community College 2009 — 2011
Business Administration and Management, General
Jefferson Forest high school 2006 — 2010
diploma, advanced curriculum
The Fresh Market 2013 - Present
Papa John's International May 2013 - July 2014
STARTEK December 2012 - March 2013
Macy's August 2010 - July 2012
Skills
Sales, Sales Management, Purchase Orders, Inventory, Customer Service, Cash Handling, Sales Promotion, Website Promotion, Managing Accounts, Managing Workflow, Managing Associates, Order Management
Education
Central Virginia Community College 2009 — 2011
Business Administration and Management, General
Jefferson Forest high school 2006 — 2010
diploma, advanced curriculum
Williams Lea
StarTek Inc
hiSoft Technology International Limited
Star Tek
Aon Hewitt Consulting
AON Hewitt Associates
Hewitt Associates, INC
Aon Hewitt