Valor Telecom
Industry: Company
DescriptionFounded: 1999 Parent organization: Windstream Holdings
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Valor Telecom Employees
Verizon Wireless October 2006 - Present
Dirty Desert Entertainment and Productions August 1989 - Present
Valor Telecom September 2000 - October 2006
Skills
Customer Service, Team Building, Sales, Coaching, Strategic Planning, Social Media, Event Management, Management, Social Networking, Sales Management, Advertising, Event Planning, Microsoft Office
Education
Strayer University 2010 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
British Telecom Americas May 2012 - December 2014
Hewlett-Packard June 2009 - May 2012
Excel April 2008 - May 2009
Verizon Enterprise Solutions April 2004 - March 2008
Valor Telecom August 2000 - April 2004
Citizens Communication August 1996 - August 2000
Sprint August 1988 - August 1996
Skills
Telecom Expense..., Corporate Finance, Regulatory Compliance, Revenue Recognition, Revenue Assurance, Inventory Analysis, Tariffs, US Goods and Services..., Universal Service Fund..., Internal Audit, Carrier Access Billing, EMI Records, EDI, Bill Rendering and..., International Project..., International Tax, Billing Process, Customer Service..., SharePoint..., Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Microsoft Outlook, Strong Mathmatics Acumen, Project Management, Vendor Management, Telecommunications, Customer Service, Business Analysis, Networking, Integration, Management, Process Improvement, Team Leadership, Program Management, Analysis
Education
Alcorn State University 1982 — 1986
Bachelor's degree, Business Administration, Management and Operations
University of North Texas 2014 - Present
Quicksilver Resources Inc. 2014 - 2014
MetroPCS 2006 - 2013
Valor Telecom 2001 - 2006
RCN 2000 - 2001
Commonwealth Telephone Enterprises 1999 - 2000
Wyman Gordon 1992 - 1999
New Balance 1986 - 1992
Skills
Financial Analysis, Finance, Forecasting, Financial Reporting, Sarbanes-Oxley Act, Financial Modeling, Telecommunications, Accounting, Budgets, Management, Cash Management, Debt Compliance, Risk Management, Capital Markets, Interest Rate Risk..., Investment Management, Liquidity Management, Rating Agency Relations
Education
Northeastern University
Bachelor of Business Administration (B.B.A.), Finance
Suffolk University
Master of Business Administration (MBA)
Wyle Integrated Science and Engineering Group January 2014 - Present
Tickled Turquoise Boutique October 2013 - Present
MRAP University October 2011 - January 2014
Windstream Communications September 2007 - July 2009
Valor Telecom July 2000 - September 2007
Education
iteach Texas 2013 — 2014
Elementary Education and Teaching
Texas A&M University-Texarkana 1996 — 1998
ALSAC/St Jude Children Research Hospital November 2010 - Present
Securus Technologies August 2007 - July 2008
Valor Telecom April 2006 - October 2006
Various telecom companies in the State of CO & TX 1990 - 2004
Skills
Documentation, Cost Analysis, Billing, MS Project, Vendor Management, Access, Analysis, Process Improvement, Business Analysis, Project Planning, Resource Management, Telecommunications, Planning, SharePoint, Process Engineering, Process Development, Cross-functional Team..., Problem Solving, Deployment, Excel, Requirements Analysis, Project Execution, Team Leadership, Accounts Payable, Customer Relations, Change Management, PowerPoint, Contract Negotiations, Integration, Customer Satisfaction, Troubleshooting, SDLC, Strategic Planning
Education
Christian Brothers University 1993 — 1996
B.Sc. in IS Management
State Technical Institution 1984 — 1989
AA in Computer Engineering
Salesforce February 2015 - Present
Salesforce Marketing Cloud August 2009 - Present
ExactTarget November 2006 - July 2009
Qualstaff September 2005 - January 2006
RiverPoint March 2005 - August 2005
Sprint June 2004 - March 2005
Valor Telecom June 2003 - January 2004
Bell Tech.Logix September 2001 - May 2003
Delta Upsilon International Fraternity April 1999 - June 2001
Delta Upsilon International Fraternity April 1999 - March 2000
Skills
Deliverability, ExactTarget.com, Troubleshooting, Email Marketing, Salesforce.com, Technical Support, Leadership, SaaS, TCP/IP, DNS, HTML, Analysis, Program Management, Software Documentation, SharePoint, E-commerce, Telecommunications, Networking, Training, Strategy, Quality Assurance, Call Centers, Team Management, Management, CRM, Lead Generation, Account Management, Social Media Marketing
Education
University of Northern Colorado 1991 — 1996
BA, Psychology, Sociology, Music Education
Thomas Jefferson High School 1987 — 1991
Keller Williams July 2014 - Present
Websense June 2012 - May 2013
McAfee February 2005 - December 2011
Valor Telecom 2004 - 2005
Yavner & Yavner Enterprises 2002 - 2004
Citizens Communications/Frontier 1999 - 2002
IAS Claim Services 1997 - 1999
Skills
Real Estate, Real Estate Transactions, Professional Services, Training Delivery, Training, Contract Negotiation, International Project..., Service Delivery, Management, Troubleshooting, Team Leadership, Resource Management, Process Improvement, Business Process, Cloud Computing, Virtualization, Enterprise Software, Change Management, Security, Network Security, Computer Security, Information Technology, Project Management, ITIL, Disaster Recovery, IT Service Management, Telecommunications, Vendor Management, Integration, Networking, Technical Documentation, Outsourcing, Software Documentation, Cross-functional Team..., System Administration, Project Planning, IT Management, People Management, Business Process Design, Root Cause Problem..., Solution Selling, Business Intelligence, Governance, Software Project..., Program Management, Operations Management, CRM, Managed Services, IT Strategy, Negotiation
Education
The University of Dallas 2007 — 2010
MBA, Project Management/Engineering Management
The University of Texas at Dallas 1995 — 1997
BS, Human Development
Coaching At Crossroads March 2009 - Present
Business Insights Marketing and Training Consultants 2005 - 2009
University of North Texas 2005 - 2005
L-3 Commmunications/previously Raytheon Infrared 2003 - 2005
Lee Hecht Harrison 2002 - 2003
Valor Telecom 2000 - 2002
Skills
Leadership Development, Strategic Planning, Team Building, Team Leadership, Change Management, Leadership, Cross-functional Team..., Public Speaking, Executive Coaching, Marketing Strategy, Human Resources, Organizational..., Management Consulting, Strategy, Personal Development, Coaching, Entrepreneurship, Career Counseling, Management, Marketing, Market Research, Training, Public Relations, Program Management, Consulting, Product Marketing, Workshop Facilitation, Sales, Career Development, Competitive Analysis, MBTI, Organizational..., Career Management, Business Coaching, Management Development, Emotional Intelligence, Executive Development, Small Business, 360 Feedback, Executive Management, Culture Change, Talent Management, Staff Development, Performance Management, Instructional Design, Performance Improvement, Training Delivery, Conflict Resolution
Education
The University of Texas at Dallas - School of Management 2012 — 2013
Executive and Professional Coach Certification, Executive and Professional Coaching
Southern Methodist University - Cox School of Business 1980 — 1983
MBA, Business
Oklahoma State University 1966 — 1970
Bachelor of Science, Natural Science
Valley Telephone Cooperative June 2010 - Present
AGE Refining, Inc. December 2009 - April 2010
D&E Communications August 2004 - November 2009
Valor Telecom May 2000 - August 2004
Alltel 1992 - 2000
Sugar Land Telco 1987 - 1993
Skills
Budgeting, Accounting, Billing, Strategic Planning, Contract Negotiations, Financial Analysis, Forecasting, Telecommunications, Planning, Mergers, Analysis, Business Planning, Business Strategy, Team Leadership, Excel, Microsoft Excel, Capital Budgeting, Strategic..., Budgets, Leadership, Regulatory Affairs, Program Management, Management, Contract Negotiation, Mergers & Acquisitions, Project Planning, Competitive Analysis, Financial Reporting, Access, Strategic Financial..., Sales, Finance, Cross-functional Team..., Invoicing, Managerial Finance, Enterprise Software, Process Improvement, Negotiation, Marketing, Strategy, Executive Management, Start-ups, Management Consulting, Change Management, Business Development, Business Process..., Due Diligence, Risk Management, Vendor Management, Sarbanes-Oxley Act
Education
Drake University 1980 — 1982
MBA, Business Management
University of Northern Iowa 1974 — 1978
BA, Accounting
All Color Badge & Awards May 2003 - Present
Valor Telecom January 2000 - January 2002
Skills
Operations Management, Customer Service, Account Management, Digital Printing, Process Improvement, Offset Printing, New Business Development, Sales Management, Team Building, Project Management, Strategic Planning, Lean Manufacturing, Print Management, Management, Inventory Management, Continuous Improvement, Microsoft Office, Variable Data Printing, Change Management, Pre-press, Training, Business Development, Strategy, Vendor Management, Sales
Education
Georgia Tech 1983 — 1987
Bachelor's degree, Electrical, Electronics and Communications Engineering
NEC Corporation of America May 2014 - Present
BenefitMall May 2013 - May 2014
MetroPCS July 2006 - April 2013
Valor Telecom 2001 - 2006
RCN Corporation January 1998 - June 2001
Hanson December 1989 - December 1997
Deloitte & Touche September 1987 - December 1989
Skills
Corporate Treasury, Risk Management, Investor Relations, Financial Modeling, Mergers, Financial Analysis, Corporate Finance, Treasury, Cash Management, Accounting, Cash Flow Forecasting, Strategic Planning, Finance, Budgets, Due Diligence, Process Improvement, Divestitures, Start-ups, Financial Accounting, Insurance, Mergers, Strategic Financial..., Strategy, Treasury Management, Valuation, Mergers & Acquisitions
Education
University of Notre Dame 1983 — 1987
BBA, Accounting
Morristown High School 1980 — 1983
Lifetouch National School Studios July 2015 - Present
Kohl's Department Stores January 2014 - June 2015
Barnes & Noble October 2014 - November 2014
HomeGoods October 2013 - December 2013
PJ's Coffee of New Orleans September 2006 - October 2013
Starbucks August 2008 - March 2009
Valor Telecom August 2000 - March 2005
U.S. Army October 1997 - March 1999
Skills
Customer Service, Data Entry, Microsoft Word, Word Processing, Microsoft Excel, Microsoft Office, Outlook, Typing, Telephone, Call Center, Ten Key, Quicken, Windows Vista, Windows 2000
Education
Kaplan University 2013 — 2013
Secretary Certificate, Legal Studies, General
Ashworth College 2007 — 2011
Cetificate, Medical Office Specialist
Texarkana College 1996 — 1996
General Studies
Monte Vista High School 1989 — 1993
High School, General Studies
Gemalto December 2013 - Present
Rich Dad Education January 2007 - Present
RealPage, Inc. January 2011 - December 2013
SoftLayer, an IBM Company April 2010 - February 2011
Terremark September 2004 - July 2010
Valor Telecom August 2003 - August 2004
Frontier Communications April 2000 - March 2003
verizon August 1998 - April 2000
United States Navy September 1994 - September 1998
Skills
Change Management, ITIL, Project Management, Problem Management, Release Management, Six Sigma, Leadership, Data Center, Disaster Recovery, Cloud Computing, Vendor Management, Virtualization, SDLC, SharePoint, Telecommunications, CRM, Networking, IT Management, Switches, SaaS, Integration, Team Management, IT Operations, Enterprise Software, IT Strategy, Business Intelligence, Software Documentation, IT Service Management, Professional Services, Security
Education
The University of Texas at Dallas 2006 — 2007
BA, Business/HR/Leadership
Collin County Community College 2004 — 2006
AA, Business/HR/Leadership
Speed Commerce June 2015 - Present
Oh Lola! Vintage Home April 2012 - Present
ADEX June 2014 - June 2015
Frontier Communications February 2014 - June 2014
Windstream Communications June 2011 - January 2014
TE Connectivity September 2010 - May 2011
Windstream Communications September 2004 - November 2009
Valor Telecom June 2004 - August 2004
Lucent Technologies 2000 - 2001
GTE 1998 - 2000
Skills
Network Design, Wireless, Testing, Routers, Switches, MPLS, SDH, Troubleshooting, Networking
Education
Collin County Community College 2007 — 2007
Certification, Project Management
The University of Texas at Arlington 1986 — 1992
BS, Electrical Engineer
Coolest Energy Solutions, LLC February 2013 - Present
Coolest Energy Solutions, LLC February 2013 - Present
TruSmart Energy February 2010 - February 2013
Glacial Energy June 2009 - March 2010
Commerce Energy May 2007 - January 2009
TXU Energy March 2005 - March 2007
Valor Telecom August 2003 - November 2004
Evercom October 2001 - May 2003
Airband Communications August 2000 - September 2001
Verizon June 1998 - August 2000
Skills
Strategy, Competitive Analysis, Cross-functional Team..., Product Management, Product Marketing, Start-ups, CRM, Business Development, Management, Marketing Strategy, Integrated Marketing, Program Management, Strategic Planning, Product Development, New Business Development
Education
Southern Methodist University - Cox School of Business 1995 — 1997
MBA, Marketing-Finance
Cornell University 1988 — 1992
BA, History
Therapeutic Massage Executive Administrative Asst to the President, PH Int'lYum! Brands InternationalOctober 2006 - Present
Valor Telecom 2001 - 2007
Skills
Administrative..., Event Planning, PowerPoint, Microsoft Office, Food, Executive Support, PeopleSoft, Restaurant Management, Strategic Planning
Education
Brookhaven Community College 2006 — 2006
PGi August 2011 - Present
Red River Sanitors April 2007 - July 2011
Valor Telecom May 2000 - October 2006
Northern Arkansas Telephone Company April 1994 - December 1999
Skills
Telecommunications, Salesforce.com, Call Centers, Team Leadership, Sales Process, Customer Service, Data Analysis, Customer Satisfaction, Sales, Marketing Strategy, B2B, Account Management, SaaS, Microsoft Excel, Analytics, Access, Process Improvement, Sales Management, Customer Experience, Competitive Analysis, Management, Business Analysis, Start-ups, Audio Conferencing, Project Management, Operations Management, Team Building, Email Marketing, Vendor Management, Landing Page..., Business Objects, HubSpot, Hadoop, Hive, Apache Pig, GoodData, Silverpop Engage
Education
Harvard Business School E-Learning 2002 — 2003
Certificate, Management Training
SCVATS 1990 — 1991
Certification, Data Processing and Data Processing Technology/Technician
West Plains High School 1986 — 1990
Diploma, General
Johnson County Community College
Big Data
Johnson County Community College
Big Data Certificate
Calthorpe Park School
All Color Badge & Awards May 2003 - Present
Valor Telecom January 1999 - February 2000
Skills
Customer Service, New Business Development, Sales Management, Marketing Strategy, Digital Printing, Team Building, Strategic Planning, Offset Printing, Account Management, Product Development, Sales, Marketing, Advertising, Negotiation, Purchasing
Education
Georgia Tech 1983 — 1987
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
Georgia Tech 1983 — 1987
Bachelor's degree, Electrical and Electronics Engineering
Dallas Area Rapid Transit May 2006 - Present
Global 360 November 2004 - May 2006
NEC Unified Solutions September 2002 - November 2004
Attorney Cynthia F. Solls March 2002 - June 2002
Valor Telecom February 2001 - January 2002
Catellus Management Company November 1996 - December 2000
Glenn Holley & Associates (Allstate) November 1995 - November 1996
Skills
Accounts Receivable, Negotiation, Auditing, Analysis, Leases, Transportation, Microsoft Word, Sales, Retail, Administrative..., Event Planning, Sales Management, Property Management, Customer Service, Legal Documents, Government, Process Scheduler
Education
New Mexico State University 1984 — 1987
Business
University of North Texas system April 2015 - Present
Dallas Baptist University 2008 - Present
City of Cedar Hill September 2014 - April 2015
City of Fort Worth April 2008 - September 2014
True February 2007 - December 2007
Cadbury Schweppes November 2006 - February 2007
Valor Telecom July 2001 - October 2006
The Chase Manhattan Bank 1999 - 2001
College Financial Aid Services of America 1996 - 1998
Western Transfer & Storage 1990 - 1996
Skills
Portfolio Management, Debt Management, Financial Analysis, Financial Management, Process Improvement, SOX, Business Strategy, Investments, Financial Modeling, Budget, Policy, Public Speaking, Strategic Planning, Problem Solving, Mentoring, Creative Strategy, Managerial Finance, Budgets, Financial Reporting, Cash Management, Risk Management, Strategic Financial..., Accounting, Sarbanes-Oxley Act, Management, Finance, Analysis, Deferred Compensation, Defined Contribution, Fixed Income, Treasury Management, Operations Management, Leadership, Business Planning, Auditing, Strategy, Management Consulting, Mergers & Acquisitions, Forecasting, Banking, Corporate Finance, Insurance, Treasury, Data Analysis, Internal Controls, Financial Accounting, Valuation, Business Analysis, Access, Accounts Payable
Education
Dallas Baptist University 2005 — 2007
MBA, Finance
Walmart April 2014 - Present
Walmart November 2013 - April 2014
Walmart May 2012 - November 2013
Walmart July 2010 - May 2012
Wal-Mart August 2009 - July 2010
Wal-Mart Associates, Inc. November 2006 - August 2009
CenturyTel Inc January 2003 - November 2006
RadioShack April 2001 - December 2002
Valor Telecom April 2000 - April 2001
Skills
Analysis, Budgets, Business Analysis, Business Intelligence, Business Process, Business Process..., Business Strategy, CRM, Change Management, Competitive Analysis, Cross-functional Team..., Customer Satisfaction, Customer Service, Forecasting, Leadership, Management, Market Research, Marketing, Microsoft Office, Operations Management, Outsourcing, PMBOK, Process Improvement, Product Development, Product Management, Product Marketing, Program Management, Project Management, Project Planning, Retail, Risk Assessment, SAP, SDLC, Six Sigma, Software Documentation, Strategic Partnerships, Strategic Planning, Strategy, Team Building, Team Leadership, Team Management, Telecommunications, Training, Vendor Management, Visio
Education
John Brown University 2008 — 2010
MBA and MSLE
University of Louisiana at Monroe 1995 — 1999
BBA
VETPROS January 2011 - Present
Silver City Grant County Chamber of Commerce December 2008 - December 2012
NM State Judiciary Court Manager March 2003 - March 2008
Valor Telecom June 2000 - February 2003
Sun HealthCare Group March 1994 - February 2000
IBM Corporation April 1971 - September 1993
Skills
Data Analysis, Strategic Planning, Event Management, Event Planning, System Deployment, Business Process, Marketing Strategy, Advertising, Social Media Marketing, Product Marketing, Sales, Telecommunications, Visitor Center Staffing, Leadership, Team Building
Education
Northern Virginia Community College 1969 — 1971
South HS
Verizon September 2006 - Present
Valor Telecom 2002 - 2006
Sprint 2000 - 2002
Cingular Wireless 1997 - 2000
Skills
Product Marketing, Direct Marketing, Marketing Communications, Marketing Strategy, Integrated Marketing, Advertising, Copywriting, Marketing, Direct Mail, Digital Marketing, Strategic Planning, Analysis, Competitive Analysis, Management, Online Marketing, Creative Direction, Project Management, Vendor Management, Mobile Marketing, Email Marketing, Marketing Management, B2B Marketing, Digital Strategy, Online Advertising, Multi-channel Marketing, Strategic Partnerships, Analytics, SEM, Lead Generation
Education
University of Miami - School of Business 1992 — 1994
Master of Business Administration (M.B.A.), Telecommunications
University of Wisconsin-Madison 1988 — 1992
Bachelor of Arts (B.A.), International Relations
Maumee Valley Country Day 1980 — 1988
All Color Badge & Awards May 2003 - Present
Valor Telecom January 2000 - March 2002
Valor Telecom January 1996 - January 2000
Education
Georgia Institute of Technology 1983 — 1987
BSEE, Electronics, Robotics
Expedia, Inc. June 2012 - Present
Expedia January 2011 - June 2012
Clearwire May 2010 - November 2010
AOL April 2007 - September 2010
Samsung Telecommunications America February 2005 - April 2007
Nokia Inc. March 2003 - October 2004
Valor Telecom February 2002 - November 2002
Skills
Product Management, Mobile Devices, E-commerce, Mobile Commerce, Mobile Applications, Product Marketing, Agile Methodologies, Cross-functional Team..., Mobile Strategy, User Experience, Wireless, Mobile Technology, User Interface Design, Software Project..., Competitive Analysis, Management, Marketing, Organic Search, Paid Search, SEM, SEO
Education
University of Washington, Michael G. Foster School of Business 2008 — 2010
Master of Business Administration (M.B.A.), Technology Management
Texas A&M University 1993 — 1997
Bachelor's Degree, Computer Engineering
Mary Kay Inc. January 2011 - Present
Fujitsu America November 2010 - January 2011
ReNew Refinishing Systems June 2006 - November 2010
Esfeld Technology Consulting 2001 - 2010
Alliance Data 2004 - 2007
Palm Harbor Homes 2003 - 2004
Valor Telecom May 2001 - April 2003
Skills
Data Center, Networking, Enterprise Software, Technical Support, Integration, Cisco Certified, VMware, Virtualization, Disaster Recovery, VPN, Cisco VPN, Project Management, Information Technology, SharePoint, Cisco Technologies, Vendor Management, ITIL, Troubleshooting, Network Administration, Visio, Process Improvement, Network Engineering, Windows Server, Management, SDLC, Sniper, Business Analysis, IT Operations, Security, Active Directory, Servers, System Administration, DNS
Education
Kansas State University 1992 — 1996
Bachelor of Science (B.S.), Milling Science and Management
Thomas More Prep - Hays, KS 1988 — 1992
High School
Fluor Corporation April 2006 - Present
Valor Telecom July 2004 - April 2006
Wynn Crosby Energy November 1998 - February 2002
Skills
Process Scheduler, Office Management, Employee Relations, Project Planning, Human Resources, Budgets, HRIS, Onboarding, HR Policies, SAP, Contract Negotiation
Education
Mountain View College 1980 — 1981
Duncanville High Schoool; Oakland Community College; Mountain View College
Xerox May 2011 - Present
GE Water & Process Technologies January 2008 - January 2009
Washington Mutual (HQ) January 2007 - January 2008
Washington State Ferries October 2006 - May 2007
Valor Telecom February 2006 - September 2006
Voyager Learning March 2005 - January 2006
Booz Allen Hamilton November 2004 - February 2005
Skills
Software Documentation, SharePoint, Project Management, Management, Outlook, Networking, Microsoft Excel, Databases, Event Planning, PowerPoint, Microsoft Word, Budgets, Training, Process Improvement, Blogging, Data Warehousing, Six Sigma, Business Analysis, Program Management, Outsourcing, Team Building, Business Process...
Education
Texas A&M University-Commerce 1996 — 2001
Bachelor of Business Administration (BBA), Computer Science and General Business
UT Southwestern Medical Center at Dallas September 2013 - Present
Intrepid USA March 2013 - September 2013
FedEx Office January 2007 - January 2013
CompUSA August 2006 - December 2006
On-Target Supplies & Logistics February 2006 - July 2006
Valor Telecom November 2004 - February 2006
Mission Foods May 2001 - August 2004
Skills
General Ledger, Accounts Payable, Accounts Receivable, Variance Analysis, Fixed Assets, Accounting, Sarbanes-Oxley Act, Invoicing, Journal Entries, GAAP, Bank Reconciliation, Financial Statements, Budgets, Process Improvement, Financial Forecasting, Pivot Tables, Microsoft Excel, Depreciation, PeopleSoft, Analysis, Accruals, Account Reconciliation
Education
Texas A&M Commerce 2010 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.8
The University of Texas at Arlington 1997 — 2001
Bachelor’s Degree, Accounting, 3.5
Alorica March 2015 - Present
Harte Hanks January 2014 - March 2015
Harte-Hanks, Inc. March 2011 - January 2014
First Convenience Bank November 2010 - March 2011
Wells Fargo March 2007 - October 2010
TJ MAXX July 2006 - March 2007
Valor Telecom August 2000 - September 2006
Skills
Leadership, Team Building, People Skills, Conflict Resolution, Strategic Planning, Empowerment, Community Outreach, Operations Management, Supervisory Skills, Call Centers, Workforce Planning, Telephony, Telecommunications, Team-oriented, Performance Management, Peer Mentoring, Team Management, Bank Mergers, Process Improvement, Customer Service, Internal Audit, Key Performance..., Sla, Client Presentation, Human Resources, Team Leadership, Coaching, Training, Management, Customer Satisfaction, Customer Retention, Customer Experience
Education
Texarkana College
AT&T June 2012 - Present
Capgemini September 2006 - June 2012
Valor Telecom June 2005 - September 2006
Transport Industries December 2002 - June 2005
JP Morgan Chase August 2000 - October 2001
Skills
Accounting, Financial Analysis, Forecasting, Budgets, Fixed Assets, Finance, Analysis, Consolidation, Variance Analysis, Financial Reporting, General Ledger, Account Reconciliation, Financial Accounting, Cost Accounting, Hyperion Enterprise, Accounts Payable, Accounts Receivable, GAAP, SAP, Access, Revenue Recognition, Financial Forecasting, Cash Flow Forecasting, Microsoft Excel, Auditing, Sarbanes-Oxley Act, Internal Controls, Cash Flow, Internal Audit, Tax, Income Statement, Cash Management, Invoicing, Financial Modeling, Strategic Financial..., Process Improvement, Essbase, Corporate Finance
Education
Texas A&M University-Commerce 2004 — 2006
MBA
University of Arkansas 1996 — 2000
BSBA, Accounting
Crossett High School 1994 — 1996
Windstream Communications February 2006 - April 2009
Valor Telecom May 2005 - February 2007
Sears, Roebuck and Co. August 2002 - October 2006
KWHB-TV 2001 - 2001
WWCA-AM Radio 1993 - 1995
Skills
Sales, Selling, Sales Operations
Education
Rhema College 1998 — 2000
Associates Degree, Pastoral Studies/Administrative Leadership, Graduate
Columbia College Chicago 1981 — 1983
BA, Radio-Television/Journalism
Indiana State University 1978 — 1980
Radio-Television Film/Journalism
Theodore Roosevelt 1975 — 1978
Diploma, Radio-TV Communicaions/Journalism, 1978 Graduate
Farmers Insurance September 2009 - Present
Herb's Paint and Body April 2006 - April 2009
Valor Telecom 2005 - 2006
Skills
Microsoft Excel, Customer Service, Competitive Analysis, Insurance, Commercial Insurance, Sales Management, Team Leadership, Marketing Strategy, Cold Calling, Underwriting, Microsoft Office, Property & Casualty..., Strategic Planning, Leadership, Risk Management, Account Management, Customer Satisfaction, Life Insurance, Sales, Time Management, Term Life Insurance, Team Building, Legal Liability, Professional Liability, Umbrella Insurance
Education
University of North Texas 2002 — 2005
bachelor of business, marketing
The University of Texas at Arlington 2001 — 2003
Rowlett High School 1997 — 2001
WhiteFence June 2009 - Present
One Touch Direct June 2008 - June 2009
Windstream Communications February 2005 - June 2008
Qwest Communications December 2003 - January 2005
Valor Telecom July 2000 - November 2003
Excel Communications September 1995 - July 2000
Excel Telecommunications 1995 - 2000
Skills
Call Center, Channel Management, New Channel Development, Channel Marketing, Call Center Development, Culture Change, P&L Management, P&L responsibility, Telemarketing, Outsourcing, Sales Management, Sales Support, Product Marketing, Product Development, Quality Assurance, Sales Compensation, Sales Compensation..., Competitive Strategy, Call Centers, Business Strategy, Lead Generation, Product Management, Strategic Planning, Telecommunications, Business Process, Customer Satisfaction, Multi-channel Marketing, Sales Operations, Channel Partners, Cross-functional Team..., CRM, Business Analysis, Vendor Management, P&L Responsibility, Customer Experience, Leadership, Competitive Analysis, Process Improvement, Management, Program Management, Analysis, Sales
Education
Pima Community College 1992 — 1994
Business Administration
CenturyLink May 2013 - Present
Frontier Communications October 2007 - May 2013
Frontier Communications January 2007 - October 2007
Frontier Communications January 2005 - January 2007
Network Logistic January 2002 - January 2005
Jicarilla Apache Telecom January 2002 - January 2005
Valor Telecom January 2001 - January 2002
OnTheNet LLC January 1994 - January 2001
Skills
Telecommunications, Telephony, Managed Services, Switches, Management, Salesforce.com, Broadband, VoIP, Networking, Optical Fiber, Sales, Unified Communications, Sales Operations, Leadership, T1, MPLS, Ethernet, Wireless, Selling, Capital Budgeting, Expense Management, Economic Development, Cross-functional Team..., Budgets, Direct Sales, Enterprise Software, IP, Solution Selling, Complex Sales, Sales Engineering, Sales Process, Account Management, Cold Calling, Positive Employee..., Public Speaking, Relationship Management..., P&L Budget Management, Revenue & Profit Growth, Executive Presentations, Process Improvement, Operations Management
Education
Frontier General Manager University 2009 — 2012
Certificate, Operations Management and Supervision
Missouri Southern State University
Business Marketing & Management
Parkwood
Presidio March 2014 - Present
RealPage, Inc. August 2013 - March 2014
Academic Partnerships February 2011 - July 2013
Broadlane July 2010 - November 2010
Broadlane January 2010 - June 2010
Transcom Enhanced Services September 2008 - November 2009
Ericsson March 2008 - July 2008
Countrywide Home Loans June 2007 - March 2008
Valor Telecom April 2001 - September 2006
Caprock Communications 2000 - 2001
Skills
Microsoft Excel, Access, SQL, SAS, Financial Analysis, Process Improvement, Analysis, SAP, Microsoft Word, Data Analysis, Microsoft Office, PowerPoint, Outlook, Team Leadership, Business Analysis, Strategic Planning, Cross-functional Team..., Databases, Management, Project Management, Training
Education
New England College of Business and Finance 2012 — 2013
Master of Business Administration (MBA)
University of North Texas 2005 — 2008
Bachelors, Decision Sciences (Data Analysis & Statistics) & a Minor in Economics
West Texas A&M University 1997 — 1999
Bachelors, General Studies and a Minor in Biology
Cisco Junior College 1995 — 1997
Associates, Science
Bandwidth January 2014 - Present
Automatic Labs March 2015 - June 2015
Twilio, Inc. August 2011 - November 2013
Match.com June 2010 - August 2010
Clearwire October 2006 - July 2009
Valor Telecom January 2005 - September 2006
Valor Communications Group July 2001 - January 2005
Skills
Business Strategy, New Business Development, Product Development, Product Management, Strategic Planning, Financial Modeling, M&A due diligence, Strategy Development, Project Finance, Project Portfolio..., Software Project..., Project Execution, Product Marketing, Product Strategy, Product Launches, Roadshows, Corporate Finance, Financial Reporting, Financial Analysis, Marketing Strategy, Mobile Devices, Mobile Technology, Mobile Applications, Project Management, Strategy, Product Launch, SaaS, Entrepreneurship, Due Diligence, Finance, Cross-functional Team..., Start-ups, Business Development, Management Consulting, Strategic Partnerships, Telecommunications, E-commerce, Cloud Computing, Venture Capital, Forecasting, Enterprise Software, Marketing, Competitive Analysis, Business Planning, Management, Executive Management, Analysis, Go-to-market Strategy, Valuation
Education
Duke University - The Fuqua School of Business 2009 — 2011
Master of Business Administration, Strategy
The University of Texas at Austin - Red McCombs School of Business 1997 — 2001
BBA, Finance/Molecular Biology
Texas Academy of Mathematics and Science 1995 — 1997
Student 2012 - Present
Tumbleweed Tex Mex Grill & Margarita Bar 2010 - 2011
Valor Telecom 2005 - 2006
Sonic Drive-In 2001 - 2002
Rite Aid Pharmacy 1999 - 2000
Skills
Computer Proficiency, Computer Hardware, Consumer Electronics, Long Distance Running, Climbing, Account Management, Academic Writing, Academic Tutoring, Legal Research, Human Resources, Humanitarian Assistance, Video Games, Microsoft Word, Microsoft Office, Logistics, Leadership, Martial Arts, Tax Preparation, Continuous Improvement
Education
Murray State University 2012 — 2015
Bachelor's Degree, Human Services, General, 3.2 GPA
Hopkinsville Community College 2010 — 2012
Associate's Degree, Sociology, 3.4 GPA
Ericsson March 2012 - Present
Ericsson June 2011 - March 2012
Clearwire March 2009 - October 2011
SD Pettit Consulting September 2006 - March 2009
Valor Telecom January 2005 - September 2006
Valor Telecom July 2001 - January 2004
Valor Telecom March 2000 - June 2001
GTE October 1997 - March 2000
GTE July 1993 - September 1997
Skills
Project Management, Program Management, Operations Management, Start-ups, VoIP, Data Center, Vendor Management, WiMAX, Computer Network..., Wireless, Cross-functional Team..., Management, Network Administration, Telecommunications, Integration, Switches, Team Leadership, Broadband, Software Documentation, Networking, Project Planning, Troubleshooting, IP, Routers, Frame Relay, Process Improvement, Strategy, PMP, Testing, Budgets, LTE, Leadership, Pre-sales
Education
University of South Florida 1983 — 1983
BA, Graduate School of Mathematics
Hillsborough Community College 1985 — 1989
Business Administration
University of South Florida 1976 — 1982
BA, Mathematics
BHS 1973 — 1976
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Xerox Business Services 2006 - Present
Valor Telecom 2004 - 2006
BellSouth Telecommunications 1999 - 2003
XO Communications (formerly Nextlink Communications) 1996 - 1998
Southeastern Telecom 1995 - 1996
Skills
Vendor Management, Contract Negotiations, Telecommunications, Outsourcing, Process Improvement, Contract Negotiation, Change Management, Program Management, Project Management, Team Leadership, Cross-functional Team..., Business Process..., IT Management, IT Service Management, Procurement, Service Delivery, Sourcing, Strategic Sourcing, Business Process, IT Outsourcing, Management, Leadership, BPO, IT Strategy
Education
Middle Tennessee State University 1990 — 1993
BS
Morristown East High School 1986 — 1990
Dell April 2013 - Present
Dell June 2011 - March 2013
FIS September 2007 - June 2011
Home Interiors & Gifts October 2006 - June 2007
VALOR Telecom October 2005 - September 2006
ORIX USA Corporation October 2002 - October 2005
Skills
Strategic Planning, Accounting, Financial Analysis, Hyperion Enterprise, Financial Statements, Analysis, Financial Modeling
Education
The University of Texas at Austin 1998 — 2002
B.A., Economics
Mantua Elementary
2day is 2morrow February 2014 - Present
MAXIMUS May 2012 - January 2014
PayLeap December 2010 - April 2012
GENPACT LLC April 2010 - August 2010
Time Warner Cable May 2009 - March 2010
First Marblehead Education Resources October 2006 - May 2008
Qwest Communications October 2004 - October 2006
Valor Telecom March 2002 - October 2004
Skills
Call Center, Team Building, Customer Relations, Strategic Planning, Customer Service, Customer Satisfaction, Vendor Management, Process Improvement, Operations Management, Consultative Selling, Sales Management, Change Management, Forecasting, Problem Solving, Sales Support, Salesforce.com, Coaching, Team Leadership, Telecommunications, Sales Operations, Budgeting, Customer Experience, Sales Process, Performance Management, Lead Generation, Mentoring, Excel, Leadership Development, Cross-functional Team..., Business Strategy, Program Management, Budgets, Microsoft Excel, Call Centers, Selling, Account Management, Management, Sales, Training, Business Process..., Analysis, Start-ups, Product Marketing, Project Management, Negotiation, Marketing, Leadership, Outsourcing, Business Analysis, Contract Management
Education
Indiana University Bloomington 1982 — 1990
BS
Marian HighSchool
Windstream Communications 2006 - Present
Valor Telecom 2004 - 2006
Northeast Telecom Services July 2002 - March 2004
Xspedius Communications August 2000 - July 2002
Provident Homecare January 1998 - August 2000
CentrulTel December 1996 - January 1998
iAmerica August 1995 - December 1996
Skills
VoIP, Telecommunications, Vendor Management, Network Design, Technical Support, Network Security, Networking, IT Operations, Databases, Data Center, Disaster Recovery, IP, Wireless, Cisco Technologies, Managed Services, Integration, Cloud Computing, Information Technology, Troubleshooting, Switches
Education
University of Louisiana at Monroe 1990 — 1995
BS, Computer Science
Ferriday High School 1985 — 1989
Maverick Service and Assembly December 2008 - Present
Keys Fitness July 2007 - Present
Valor Telecom December 2000 - July 2006
Verizon April 1994 - December 2000
Education
Angelo State University
Business Administration
American Heart Association September 2006 - Present
Greyhound Corporation January 2006 - September 2006
Valor Telecom September 2004 - January 2006
Jelly Belly Candy Company February 2000 - August 2004
Viking Technology, Inc / Synergetic Systems, Inc March 1997 - January 2000
MCH Entrepreneur February 1994 - March 1997
Republic Insurance Company June 1992 - June 1994
Home Insurance Company June 1990 - June 1992
Chubb and Son, Inc June 1988 - June 1990
TransAmerica June 1986 - June 1988
Skills
Windows Server, Microsoft SQL Server, Management, Disaster Recovery, Vendor Management, Databases, SharePoint, Troubleshooting, System Administration, Data Warehousing, Business Intelligence, Visio, Strategy, Marketing, Process Improvement, SDLC, Business Analysis, Data Modeling, Database Design, Enterprise Architecture, IT Management, Integration, Program Management, Software Documentation
Education
Colorado Technical University 2007 — 2008
Master of Science in Management, Information Technology Management
Occidental College 1982 — 1986
Bachelor of Arts, Mathematics/Computer Science
Robert Half International 2006 - Present
OfficeTeam / Robert Half International January 2006 - June 2009
Valor Telecom 2004 - 2005
Education
The University of Kansas 1999 — 2004
Telx May 2011 - Present
Airband Communications December 2009 - 2011
inTelesystems October 2006 - November 2009
Valor Telecom 2001 - 2006
Valor Telecom August 2001 - August 2003
BusinessEdge 2000 - 2001
BusinessEdge Solutions 2000 - 2001
Sprint Nextel 1997 - 2000
Citizens 1994 - 1997
Education
Cameron University 1987 — 1992
Housley August 2010 - Present
Texas A&M University - TEEX October 2006 - March 2010
Valor Telecom September 2000 - September 2006
General Telephone March 1996 - September 1999
General Telephone August 1970 - June 1999
Education
Texas A&M University 1970 — 1971
Windstream Communications July 2006 - Present
Valor Telecom June 2000 - July 2006
Valor Telecom June 2003 - July 2004
Valor Telecom October 2001 - June 2003
Valor Telecom June 2000 - September 2001
GTE February 1992 - June 2000
Contel June 1990 - February 1992
Education
The University of Texas at Austin 1986 — 1987
BBA, Marketing
City of Cedar Park January 2007 - Present
Amelia Island Plantation Resort 2003 - 2004
Valor Telecom October 2000 - June 2001
CapRock Communications July 1999 - October 2000
GTE Telephone Operations 1989 - 1998
GTE 1971 - 1998
GTE Florida 1971 - 1989
GTE Communications Corp 1980 - 1985
Skills
Customer Service, Project Management, Strategic Planning, Program Management, Customer Satisfaction, Team Leadership, Leadership, Microsoft Office, Marketing, Social Media Marketing, Management
Education
University of Central Florida 1970 — 1971
Bachelor of Science (BS), Business Administration and Management, General
Eastern Florida State College 1963 — 1965
AA, Business
Cocoa High School 1962 — 1963
College Prep
CEO Netweavers Directors Group 2011 - Present
Timmaron Capital Advisors 2008 - Present
CEO Netweavers 2008 - Present
Centennial Communications 2008 - 2009
Valor Communications Group 2004 - 2006
Valor Telecom 2003 - 2005
Cincinnati Bell 1999 - 2001
Skills
Mergers, Business Strategy, Management Consulting, Private Equity, Contract Negotiations, Strategy Development, Marketing Strategy, Strategy, Mergers & Acquisitions, Strategic Partnerships, Contract Negotiation, Start-ups, Management, Venture Capital, Executive Management, Leadership, Business Development, Change Management, Entrepreneurship, Organizational..., Corporate Development, Due Diligence, Strategic Planning, Negotiation, Business Planning, Acquisition Integration, Financial Analysis, Competitive Analysis, Restructuring, International Business, Investments, Sales Management, Leadership Development, Telecommunications, New Business Development, SaaS, Cross-functional Team...
Education
Northern Kentucky University
AT&T San Antonio June 2006 - May 2011
Valor Telecom July 2000 - June 2006
Valor Telecom 2000 - 2006
Dallas County W.C.I.D. #6 November 1987 - June 2000
Skills
Microsoft Office, Quickbooks, Analysis, Tax, Customer Service, Accounts Receivable, Accounts Payable, Utilities, SQL Server, Sales Tax, Use Tax, Ender User Billing, Customer Satisfaction, Team Building, DB2/SQL, Administrative Support
Education
Dallas County Community College
Accounting and Business
AT&T June 2008 - Present
TEKsystems 2006 - 2008
att san antonio 2007 - 2007
Hotels.com 2007 - 2007
Valor Telecom 2000 - 2006
Education
Dallas County Community College 1977 — 1980
Hitachi Consulting February 2015 - Present
7-Eleven 2012 - Present
Hitachi Consulting 2015 - 2015
Hitachi Consulting 2015 - 2015
Torchmark Corporation 2014 - 2015
Torchmark Corporation 2014 - 2015
Intuit 2007 - 2012
Fujitsu Network Communications January 2005 - September 2007
Valor Telecom 2004 - 2005
Sebring Capital 2004 - 2005
Skills
Project Management, Cisco Technologies, Wireless Networking, ITIL, Network Security, Security Management, Change Management, Program Management, IT Strategy, Solution Architecture, Vendor Management, Process Management, Juniper Network..., RFP Generation, Virtualization, Information Security..., Juniper, Leadership, Network Administration, Networking, Software Documentation, Troubleshooting, Firewalls, Data Center, Security, Juniper Technologies
Education
Dallas Baptist University 2011 — 2012
Master Certificate Information Technology, Information Techology
Dallas Baptist University 2009 — 2011
MBA, Business Technology
Devry University 2000 — 2003
Creative Writer's Network 2003 - Present
Valor Telecom July 2000 - September 2001
Hughes Technical Services Company 1996 - 1998
Skills
Editing, Databases, Publishing, Policy, Operations Management, Technical Writing, Technical Documentation, Content Management, Visio, Software Documentation
Education
University of North Texas 2002 — 2006
BA, English, Composition
Sul Ross State University 1989 — 1995
English, Manufacturing Engineering
ShoreTel January 2010 - Present
RIM April 2008 - January 2010
Verizon Wireless November 2003 - April 2008
Valor Telecom February 2000 - December 2002
AT&T - Formerly SouthWestern Bell Internet 1999 - 2000
HCI Technologies 1997 - 1999
MCI 1991 - 1997
Skills
Training, Telephony, Customer Experience, Team Leadership, Customer Service, Workshop Facilitation, Sales Process, Training Delivery, Call Center, Technical Training, Employee Relations, Telecommunications, Sales Management, Selling, Coaching, SaaS, Business Development, Performance Management, Leadership, Blackberry, Sales, Unified Communications, Mobile Devices, Sales Operations, Account Management, Call Centers, Direct Sales, Networking, Solution Selling, VoIP, Management, Wireless, Humorist, Fun At Work, Presentation Skills, Professional...
Education
Michigan State University 1989 — 1991
Advertising/Public Relations
Bank of America August 2006 - Present
Microsoft February 2006 - August 2006
Valor Telecom August 2005 - February 2006
Verizon November 2003 - August 2005
Education
The University of Texas at Dallas 2000 — 2003
Master's, Computer Science
Sri Venkateswara University 1996 — 2000
Bachelor's, Electrical and Electronics
Kaiser Permanente September 2013 - Present
Windstream Communications 2006 - March 2013
Valor Telecom May 2000 - September 2006
CenturyTel November 1998 - May 2000
Skills
Telecommunications, VoIP, IP, Data Center, MPLS, Network Design, Ethernet, Broadband, Leadership, Strategic Planning, Telephony, Cross-functional Team..., Networking, Cloud Computing, Sales Engineering, Managed Services, Fiber Optics, Wireless, Network Architecture, Management, Vendor Management, Unified Communications, Project Planning, Computer Network..., Strategy, Team Building, Leadership &..., Start-ups, Mergers & Acquisitions, WAN, DSL, Co-location, Telecom Industry..., Strategic Planning &..., Budget & Resource..., Resource Management, Frame Relay, Technical Needs...
Education
Louisiana Tech University 1994 — 1996
Master of Science (M.S.), Industrial Organizational Psychology /MBA minor
Louisiana Tech University 1993 — 1996
Bachelor of Science (BS), Electrical, Electronics and Communications Engineering
Louisiana Tech University 1985 — 1990
Bachelor of Arts (B.A.), Secondary Education and Teaching
Petro-Hunt, LLC January 2009 - Present
RWL CPA, PC September 2005 - Present
Hunt Petroleum Corporation September 2007 - December 2008
Saville, Dodgen & Co. January 2006 - September 2007
Valor Telecom May 2005 - December 2005
BDO USA, LLP November 2003 - May 2005
Arthur Andersen, LLP January 2002 - April 2002
Skills
Income Tax, Tax, Tax Research, Tax Law, Tax Accounting, Corporate Tax, CPA, Partnership Taxation, Tax Preparation, Tax Returns, US Tax, Tax Advisory
Education
University of North Texas 1999 — 2003
Master of Science (M.S.), Taxation
Coppell High School 1994 — 1998
Tenet Healthcare April 2015 - Present
UNSi December 2013 - December 2014
Williams Financial Group August 2009 - December 2013
eCOST.com August 2006 - June 2009
Chartwell Diversified Services, Inc. 2005 - 2006
Washington Mutual 2004 - 2005
Valor Telecom February 2002 - April 2004
Skills
Variance Analysis, Accounting, Sarbanes-Oxley Act, Financial Reporting, General Ledger, Financial Analysis, Account Reconciliation, Accounts Payable, CPA, Accruals
Education
Sam Houston State University
Bachelor's Degree, Accounting
Toyota / KForce November 2012 - Present
Microsoft / Conceptual Computing February 2008 - June 2011
Hudson Advisors, LLC May 2006 - February 2008
Valor Telecom May 2003 - May 2006
Lockwood Greene Engineering & Construction May 1994 - October 2003
Skills
Vendor Management, Training, Budgets, Logistics, Business Process..., Data Analysis, Leadership, Contract Negotiation, Software Documentation, Management Consulting, Team Building, Team Management, Strategic Planning
Education
Richland Community College 1993 — 1994
Basics
Massey Business College, Corpus Christi TX 1986 — 1987
Executive Secretarial Certification
Bank of America July 2008 - Present
Avelo Mortgage March 2007 - July 2008
Valor Telecom August 2003 - October 2006
Allegiance Telecom July 2001 - July 2003
Excel Telecommunications September 1998 - July 2001
Skills
Customer Service, Sales, Microsoft Office, Leadership, Risk Management, Project Management, Credit, Business Analysis, Strategic Planning, Financial Analysis, Microsoft SQL Server, Microsoft Visual Studio, SSIS, Access, Account Reconciliation, Accounting, Finance, Call Centers, Management, Analysis, Outlook, Strategy, Portfolio Management, Microsoft Word, Financial Risk, Banking
Education
Western Governors University 2012 — 2015
Master of Business Administration (M.B.A.), Management and Strategy
The University of Texas at Dallas 2003 — 2009
Bachelor's Degree, Public Affairs
Richland College 1998 — 2002
Associate's Degree, Business Administration
Online Apple Support 2009 - 2010
Securus Technologies August 2007 - July 2008
Valor Telecom April 2004 - October 2006
Verizon November 2003 - April 2004
Cunningham Lindsey February 2003 - November 2003
Citizens Communication March 1998 - June 2002
Time Warner Telecom April 1990 - March 1998
Education
Christian Brothers University
BS, Information System Management
State Technical Institute
AA, Computer Engineering Technology
Cox Business August 2011 - Present
Newtek Business Services/CrystalTech February 2008 - August 2011
AdStar, Inc. November 2006 - December 2007
TelCap/Capacity magazine January 2005 - October 2006
Virgo Publishing 2004 - 2005
Valor Telecom September 2000 - February 2002
Skills
Online Advertising, Ethernet, Business Strategy, Business Development, Lead Generation, Strategic Partnerships, New Business Development, Managed Services, Start-ups, Cloud Computing, SEO, Competitive Analysis, Marketing, Account Management, Social Media Marketing, Product Management, Channel, Project Management, E-commerce, Entrepreneurship, Wireless, Sales Management, Solution Selling, Online Marketing, Product Marketing, Strategic Planning, Training, Leadership, Sales, Digital Marketing, Marketing Strategy, Social Media, Sales Process, Telecommunications, VoIP, Management, B2B, Mobile Devices, SaaS, Marketing Management, Team Leadership, CRM, Go-to-market Strategy, Channel Partners, Direct Sales, Strategy, Data Center, Co-location, Selling, Sales Operations
Education
University of Maryland, European Division 1995 — 1998
Bachelor of Arts (BA), Business Management/Psychology
University of Minnesota-Twin Cities 1990 — 1991
T-Mobile December 2013 - Present
MetroPCS / T-Mobile April 2010 - December 2013
MetroPCS January 2007 - April 2010
Valor Telecom February 2000 - September 2006
Skills
Sarbanes-Oxley Act, Financial Reporting, General Ledger, Internal Controls, Variance Analysis, Transaction Tax, Telecommunications..., User Support, Capital Budgeting, Expense Budget..., Work Order Management, Analysis, Access, Accounting
Education
Rutgers, The State University of New Jersey-New Brunswick
Bachelor of Science (BS), Horticultural Science
Teachers College of Columbia University
Masters, Student Personal Administration
Fusion Solutions, LLC - Contract position with Ericsson July 2013 - Present
MW Partners - Contract position with Intelesystems, Inc. August 2012 - December 2012
RiverRock Systems November 2007 - January 2011
Rent-A-Center Corporate Headquarters November 2006 - November 2007
Valor Telecom October 2001 - January 2004
CapRock Communication Pte Ltd April 2000 - September 2001
XO Communications August 1999 - February 2000
MCI WorldCom February 1997 - January 1999
Skills
Project Management, Business Analysis, SQL, Microsoft Office, Leadership, Microsoft SQL Server, Vendor Management, Business Process..., Microsoft Excel, Business Intelligence, Process Improvement, Customer Service, Management, Strategic Planning, Telecommunications, Wireless, LTE, CDMA, 3G, 4G, Reporting, Investigative Reporting, Ad Hoc Reporting, Software Documentation, Technical Support, Databases, Telecommunications..., Employee Training, XML, Portals, Siterra
Education
University of North Texas 1998 — 2000
Business Administration and Management, General
Epicor Software Corporation October 2008 - Present
Windstream Communications July 2005 - June 2006
Valor Telecom April 2002 - June 2005
VALOR TELECOM (NOW WINDSTREAM) April 2002 - June 2005
Rodey Law Firm February 1988 - September 1999
Education
University of Phoenix-Albuquerque Campus 1996 — 1998
BSBA, Concentration in Human Resources
The University of New Mexico - Robert O. Anderson School of Management 1994 — 1994
Certificate, Basic Management
AT&T November 2012 - Present
Windstream Communications 2001 - 2012
Valor Telecom 2004 - 2006
CenturyLink 1998 - 2001
Skills
IP, Wireless, VoIP, Telecommunications, Sales, Managed Services, Cross-functional Team..., Vendor Management, Telephony, Strategic Planning, Call Centers
Education
Lewis and Clark College 1994 — 1996
Bachelor of Arts (B.A.)