ADP Dealer Services
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1,930 ADP Dealer Services employees in database. Find out everything there's to know about ADP Dealer Services employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
ADP Dealer Services Employees
Executive Consulting Services 1994 - Present
Sanyo Computer Subsidiary 1989 - 1993
Jenkon Data Systems 1983 - 1989
ADP Dealer Services 1980 - 1983
Gilmore Steel Manufacturing Corporation 1977 - 1980
United States Steel Corporation 1973 - 1976
Skills
Excutive Business..., Marketing and Sales, Building Networks of..., Technical Product..., Healthy Lifestyle..., Microsoft Office, Management, Research, Microsoft Excel, Microsoft Word, Start-ups, Entrepreneurship, Strategic Planning, Public Speaking, Business Strategy, New Business Development, Sales, Marketing Strategy, Team Building, Coaching, Leadership, Marketing, Small Business, Business Development, Social Networking, Social Media Marketing
Education
City University of Seattle
Master of Business Administration (MBA)
University of Tampa
Bachelor of Science (BS), Business/Managerial Economics
State University of New York at Adirondack
Associate of Arts and Sciences (AAS)
Enaxis Consulting April 2014 - Present
Capgemini June 2013 - April 2014
ADP Dealer Services September 2012 - December 2012
Patient Conversation Media, inc August 2012 - December 2012
PartsVoice August 2012 - December 2012
CSC June 2012 - August 2012
RYLO Consulting January 2012 - May 2012
Skills
Market Research, Data Analysis, Business Analysis, PowerPoint, Microsoft Excel, Project Management, Supply Chain Management, Tableau, SharePoint, Management Consulting, Change Management, Access, Microsoft Office, Financial Modeling, SQL, Consulting, Financial Analysis, SAP MM Module, HPQC, MS Project, MS Excel Pivot Tables, Visio, StatTools, Social Media, Microsoft Word, Strategy, Sales, Management, Leadership, Spotfire, SharePoint..., Analysis, Marketing, Customer Service, Software Project..., Organizational..., Organizational...
Education
The University of Texas at Austin 2009 — 2013
Bachelor of Business Administration (BBA), Logistics, Materials, and Supply Chain Management, Senior
Copenhagen Business School 2011 — 2011
Finance, General, Junior
Paragon Industries September 2013 - June 2014
self employed consultant November 2008 - September 2013
BPI Medical July 2008 - November 2008
Grainger July 2007 - July 2008
ADP Dealer Services November 2000 - June 2007
Skills
Troubleshooting, Customer Service, Forklift Operator, Computer Hardware, Windows, Microsoft Office, Problem Solving, Computer Repair, Polished Concrete, Software Documentation, Telecommunications, Process Scheduler, Wiring, Supervisory Skills, System Administration, Electricians, Customer Satisfaction, Electrical..., Cabling, Pressure Washing, Natural Stone
Education
ITT technical institute -Portland, Or 1998 — 2000
Associates of Applied Science, Electronics Engineering
Central Washington University 1990 — 1994
Undergraduate
Prairie High School 1986 — 1990
High School Diploma, General
Asbury Automotive Group 2015 - Present
CDK Global 2014 - 2015
ADP Dealer Services 2012 - 2014
Williams Photography 2010 - 2011
DealerTrack 2008 - 2010
The Reynolds and Reynolds Company 2005 - 2008
United States Air Force 1999 - 2005
Skills
Outlook, Access, PowerPoint, Microsoft Excel, Microsoft Word, Windows, B2B, Blogging, Facebook, Joomla, Office 2010, Training, Leadership, Networking, Customer Satisfaction, Team Building, Team Leadership, Process Improvement, Troubleshooting, Customer Service, Sales, Salesforce.com, Change Management, Software Documentation, Social Networking, Customer Retention, Performance Management, Analysis, Coaching, Leadership Development, Training Delivery, Management, Strategy, Quality Assurance, Management Consulting, Strategic Planning, Human Resources, Project Planning, Marketing, Call Centers, Business Analysis, Staff Development, Project Management, Recruiting, Program Management, Employee Training, Time Management, Sales Process, CRM, Product Management
Education
Wayland Baptist University 2010 — 2016
Masters in Business Administration, Dual Specialization in Manager of Information Systems Management and Health Care Administration
Wayland Baptist University 2004 — 2005
Bachelors of Science, Business Administration
Community College of the Air Force 2001 — 2002
Associates in Applied Science, Aviation Maintenance Technology
Veteran Administration 2014 - Present
William Beaumont Army Medical Hospital June 2014 - December 2014
Self Employed July 2013 - May 2014
William Beaumont Army Medical Hospital April 2011 - May 2013
International Boundary & Water Commission May 2009 - April 2011
ADP Dealer Services February 2008 - August 2008
gomembers, Inc. February 2007 - January 2008
Winston & Strawn LLP May 2006 - January 2007
Fidelis Senior Care August 2005 - May 2006
Hanson Peters Nye February 2002 - July 2005
Skills
Human Resources, Customer Service, Employee Benefits, Training, Software Documentation, Company Secretarial Work, Secretarial Skills, Military Experience, Veterans Affairs, Federal Government, Process Improvement, Team Building, Recruiting, Insurance, Management, Program Management, Hospitals, Security, Healthcare, Networking, Government, Technical Support, Leadership, Microsoft Office, PeopleSoft, Employee Relations, Analysis, System Administration, Access, Performance Management
Education
Colorado Technical University 2014 — 2018
Bachelors of Science Business Administration (BSBA)
Community College of the Air Force 1985 — 1991
Community College of the US Air Force 1985 — 1990
CDK Global October 2014 - Present
ADP Dealer Services September 2010 - October 2014
Orange County Fire Authority July 2009 - August 2010
Spliceguys Web Design 1999 - 2010
Mazda North American Operations December 1997 - February 2009
Mazda North American Operations December 1995 - December 1997
Keyes Mazda - Isuzu 1990 - September 1995
University Lincoln Mercury 1987 - 1990
Savage Mazda 1986 - 1987
Skills
ADP, Automotive, Project Management, Training, Business Intelligence..., Inventory Management, Automotive Aftermarket, Windows 7, SQL Server, Crystal Reports, Software Documentation, Employee Training, Access, Motorsports Marketing, Wordpress, Mac OS X, Website Development, Supply Chain, Cross-media, Domain Registration, Email Hosting, Product Development, Microsoft SQL Server, ADP Payroll, Vehicles, Automobile, Troubleshooting, OS X, Customer Satisfaction, Customer Retention, Project Planning, Sales Process, SharePoint, Dealers, Technical Training, Parts, Business Intelligence, Team Leadership, Software Implementation, Visio, Management, Technical Writing, Analysis, Process Improvement, CRM, Business Planning, Salesforce.com, Reynolds
Education
New Horizons Computer Learning Center 2009 — 2010
MCTS Microsoft Certified Technology Specialist SQL Server 2005
Saddleback College 2003 — 2003
Certificate
Chaffey College 1984 — 1985
Computer Science
AutoTrader / Trade-in Marketplace March 2015 - Present
AutoTrader / Trade-in Marketplace December 2013 - March 2015
ADP Dealer Services August 2013 - December 2013
Berman's Auto Group November 2009 - July 2013
Infiniti of Lisle March 2009 - November 2009
Luxury Motors & Infiniti Gold Coast February 2007 - March 2009
Skills
Automotive, Dealer Management, Vehicles, Automotive Aftermarket, Automobile, Parts, Customer Retention, Customer Satisfaction, Profit, Sales Process, Sales Management, Sales, Team Building, Customer Service, Strategic Planning, Marketing, Advertising, Training, Cold Calling, Dealers, Recruiting, Reynolds, Warranty, Inventory Management, Pricing, Account Management, Purchasing, New Business Development, Gross Profit, Retail, Automotive Sales..., Forecasting, Fleet Management, Marketing Strategy, Competitive Analysis, Market Planning, CRM, Finance, Coaching, Wholesale, Online Marketing, Online Advertising, Social Media Marketing, Email Marketing, Negotiation, B2B, Selling, Sales Operations, Direct Sales, Sales Presentations
Education
Columbia College Chicago 2006 — 2008
Bachelor's of Arts (B.A.), Cinematograpy and Film/Video Production
Joliet Junior College 2001 — 2006
General Credits, Major in Engineering, Minor in Theater
ADP Dealer Services May 2012 - Present
Search and Social Consulting November 2011 - Present
Wappow, Inc March 2010 - Present
EquaShip December 2011 - March 2012
Winshuttle January 2009 - June 2009
Smartsheet.com 2008 - 2008
Concur Technologies 2007 - 2008
Classmates.com 2006 - 2007
Skills
SEO, Online Marketing, SEM, Mobile Devices, Email Marketing, Lead Generation, User Interface, Customer Engagement
Education
Portland Community College 1999 — 2000
Multimedia
Central Washington University 1991 — 1994
English, Art History
Cecco & Associates September 2014 - Present
Leisure Planet August 2007 - September 2014
Friedmans Jewelers August 2006 - August 2007
Leisure Planet/The Jungle Fun March 2005 - August 2006
CBX Technnologies, Inc. January 2003 - March 2005
Cecco & Associates September 1993 - January 2003
Bass Associates March 1990 - October 2001
ADP Dealer Services September 1986 - August 1989
Skills
Accounting, Financial Reporting, Internal Controls, Budgets, Forecasting, Financial Analysis, Auditing, Accounts Payable, QuickBooks, Accounts Receivable, Financial Accounting, Payroll, QuickBooks to Excel..., Multi-State Sales Tax, Consolidated Financial..., General Ledger..., Monthly Close, Year-end Close, Balance Sheet Review, P&L reconciliation, P&L Reporting, P&L review, Gross Profit Analysis, P&L Forecasting, Start-ups, Cash Management, Finance, Managerial Finance, Income Statement, Management, Sarbanes-Oxley Act, Process Improvement, Variance Analysis, ADP Payroll, Cost Accounting, Strategic Planning, GAAP, Strategic Financial..., US GAAP, Financial Statements, Financial Modeling, Due Diligence, Tax, Human Resources, General Ledger, IFRS, Internal Audit, JD Edwards, P&L, Cash Flow
Education
Chabot College 1988 — 1989
Associate's Degree, Accounting, Tax, Business Law
Northern Alberta Institute of Technology 1982 — 1984
Bachelor's Degree, Accounting and Finance
Intel Security May 2014 - Present
Axium May 2012 - May 2014
Nike May 2010 - May 2012
Autodesk June 2008 - March 2010
GE Healthcare December 2006 - May 2008
MedicaLogic/GE Healthcare October 1999 - December 2006
GE 2003 - 2005
ABC Technologies April 1997 - October 1999
Watson Wyatt Worldwide July 1990 - April 1997
ADP Dealer Services October 1986 - July 1990
Skills
Online Help, Content Development, RoboHelp, Editing, Press Releases, Content Management, Instructional Design, Web Content, Copywriting, Manuals, Technical Writing, Technical Documentation, Information Architecture, Usability Testing, SharePoint, Corporate Communications, FrameMaker, Technical Communication, SnagIt, Strategic Communications
Education
Colorado State University
BA
ADP Dealer Services April 2006 - October 2008
Sony Electronics Inc November 2000 - December 2005
BP February 1995 - October 2000
ARCO Four Corners Pipe Line Company (Atlantic Richfield) March 1987 - February 1995
Skills
Leadership Development, Employee Relations, Organizational..., Succession Planning, Compensation, Performance Management, Employee Engagement, Talent Management, Deferred Compensation, HR Transformation, Human Resources, Change Management, Workforce Planning, HRIS, Conflict Resolution, Technical Recruiting, Organizational..., Personnel Management, Labor Relations, Onboarding, Management, Talent Acquisition, Employee Benefits, College Recruiting, Benefits Administration, HR Policies, New Hire Orientations, Organizational Design, Compensation & Benefit, HR Consulting, FMLA, Employment Law, Coaching, Leadership, Training, Team Building, Executive Coaching
Education
College of Executive Coaching 2013 — 2014
Certification, Executive Coaching
Chapman University 2001 — 2003
MA, Organizational Leadership
University of Phoenix 1996 — 1999
BS, Business Management
Contract Employee for Bonneville Power Administration April 2014 - Present
Arpana Designs October 2014 - Present
Columbia Sportswear May 2014 - March 2015
Columbia Machine, Inc. 2013 - 2014
Legacy Health May 2001 - February 2012
Columbia Sportswear September 2008 - July 2010
Sportsman's Warehouse April 2007 - April 2008
Meals on Wheels People June 1999 - May 2001
Mercy Corps March 1998 - April 1999
ADP Dealer Services February 1987 - September 1996
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Budgets, Data Entry, Administrative..., Access, Administrative..., Event Planning
Education
Washington State University 2015 — 2017
Bachelor's Degree, Business Administration and Management, General
Clark College 2014 — 2015
Associate's Degree, Business Administration and Management, General
Clark College 2011 — 2013
Associate's Degree, Accounting and Business/Management, 3.57
Cleveland High School 1975 — 1979
Diploma, Business
CDK Global March 2015 - Present
CDK Global September 2014 - March 2015
ADP Dealer Services February 2012 - September 2014
ADP Dealer Services November 2002 - February 2012
ADP Dealer Services January 2001 - November 2002
Unified Western Grocers 1998 - 2001
Unified Western Grocers 1996 - 1998
United Grocers 1994 - 1996
Skills
Product Management, Product Marketing, Cross-functional Team..., Product Strategy, Mentoring/team..., Business Partner..., Channel/direct sales..., Market Research &..., Program/Project..., Budgeting/ R&D Cost..., Resource/Human capital..., Product Financial..., Product Pricing/..., Partner Management, Program Management, Product Development, Enterprise Software, R&D, Software Development, Management, CRM, Cloud Computing, Leadership, Project Management, Solution Selling, Strategic Partnerships, Team Leadership
Education
Marylhurst University 2012 — 2015
Master of Business Administration (M.B.A.)
Portland State University 1989 — 1992
Bachelor of Science, Administration of Justice
Clackamas Community College 1987 — 1989
Criminal Justice/Law Enforcement Administration
Heirs of the Promise Church December 1998 - Present
Northeastern Illinois University 2010 - 2013
Comcast Cable January 2005 - April 2008
ADP Dealer Services April 1997 - August 2001
Skills
Retaining Customers, Customer Acquisition, Family Services, Child Development, Employee Training, Community Outreach, Program Development, Conflict Resolution, Customer Retention, Social Services, Case Managment, Technology Needs..., Youth Mentoring, Customer Satisfaction, Workforce Development, Critical Thinking, Staff Development, Staff Supervision, Business Networking, Career Counseling, Crisis Intervention, Leadership Development, Non-profit Leadership, Building Relationships, Social Networking, Cultural Diversity, Data Entry, Supervisory Skills, Recruiting, Grant Writing, Case Management, Psychology, Public Speaking, Nonprofits, Event Planning
Education
Northern Illinois University 2014 — 2017
Master of Science (M.Sc.), Public Health Community Health, Graduate Studies
Northeastern Illinois University 2011 — 2014
Social Work (B.S.W.), Family social services intake asst., A
Northeastern Illinois University 2010 — 2014
Minor in Public Health community Health, Human Development and Family Studies, General, A
College of DuPage 2008 — 2010
Associate of Arts (A.A.), Business Administration and Management, General
City of Gilroy March 2008 - Present
King County Sheriff's Office 2004 - 2008
ADP Dealer Services 1974 - 1980
Skills
Police, Homeland Security, Public Safety, Government, Crime Prevention, Policy, Criminal Justice, Patrol, Criminal Investigations, Enforcement, Firearms, Law Enforcement..., Preparedness, Evidence, Interrogation, NIMS, Emergency Management, Disaster Response, Community Policing, Field Training, Private Investigations
Education
FBI NA 199th Session 1999 — 1999
City University, Seattle, BA in Police Adminsitration; MPA Public Adminsitration
City University of Seattle 1995 — 1999
Masters, Public Administration
ADP Dealer Services January 2013 - Present
Skills
Sales, Training, Front Office, Customer Service, Hospitality Management
Education
University of San Diego 2000 — 2002
Bachelor of Arts (B.A.), International Relations
Colorado College 1998 — 2000
Romance Languages
Cheraw Police Department March 2014 - Present
ADP Dealer Services 2012 - February 2014
DELL INC May 2004 - February 2012
Best Buy November 1999 - May 2004
UNITED STATES ARMY November 1990 - March 2001
Skills
Sales, Networking, Leadership, Management, Coaching, Recruiting, Inventory Management, Microsoft Office, Customer Support, Database Administration, Quality Control, Dell Computers, Cisco Technologies, Network Administration, Data Entry, Digital Imaging, Direct Sales, Solution Selling, Cloud Computing, SaaS, Storage, Enterprise Software, Call Centers, Salesforce.com, Sales Operations, Sales Process, Team Building, Sales Management, Training, Selling, New Business Development, Cold Calling
Education
University of Oklahoma 2009 — 2010
Criminal Justice
Central Texas College 2001 — 2003
MARLBORO COUNTY HIGH SCHOOL 1988 — 1991
Diploma
Ford Motor Company May 2015 - Present
Ford Motor Company February 2014 - Present
Ford Motor Company October 2011 - February 2014
ADP Dealer Services September 2010 - September 2011
Mercedes Benz of Richmond August 2009 - August 2010
Chrysler LLC August 2007 - December 2008
Chrysler LLC June 2005 - August 2007
Chrysler LLC May 2003 - June 2005
Chrysler Motors LLC August 1998 - May 2003
Chrysler LLC April 1997 - August 1998
Skills
Customer Satisfaction, Marketing, Project Planning, Automotive, Sales Operations, Sales Management, Forecasting, Team Building, Sales, Customer Retention, Product Development, Account Management
Education
New York Institute of Technology 2004 — 2006
M.B.A., Business Administration
Colorado State University 1991 — 1996
Bachelors, Exercise Physiology
Jergens Industrial Supply April 2015 - Present
Newark element14 April 2014 - April 2015
Lawson Products October 1994 - March 2014
ADP Dealer Services July 1985 - January 1994
Skills
Cold Calling, Sales Process, Account Management, Sales Operations, Inventory Management, Industrial Distribution, Direct Sales, Logistics, Sales, Sales Management, Solution Selling, Pricing, Sales Presentations, Customer Service, Management, Marketing, Selling, Marketing Strategy, Customer Retention, Purchasing, Customer Satisfaction, Forecasting
Education
Cerritos College 1985 — 1986
Battle Ground School District September 2009 - Present
Reynolds School District August 2006 - June 2011
Consolidated Freightways June 1999 - June 2001
Fujitsu October 1996 - December 1998
ADP Dealer Services May 1988 - April 1996
Columbia Ultimate November 1982 - May 1988
Clark College September 1981 - June 1982
Kaiser Permanente June 1974 - December 1974
Skills
Curriculum Design, Curriculum Development, Teaching, Writing, Research
Education
Concordia University-Portland 2002 — 2004
Master's of Teaching, Education
Portland State University 1999 — 2001
Certificate of Project Management, Project Management, A
Concordia University-Portland 1997 — 1999
Bachelor's, Business Management and Communications
Portland State University 1990 — 1995
Certificate of Training Development, Adult Learning Principals, A
Clark College 1980 — 1990
Associate of Arts and Letters, Journalism
Barron Systems May 2015 - Present
CDK Global October 2014 - Present
ADP Dealer Services October 2011 - Present
Town East Ford May 2005 - August 2011
Trophy Nissan July 2001 - May 2005
Skills
Great Customer Service, Fast Learning, Technical Support, Customer Service, Automotive, Payroll, Customer Satisfaction, Troubleshooting, Automobile, Customer Retention, Account Management, Sales Process, Training, Automotive Aftermarket, Inventory Management, Management, Parts, Process Improvement, Profit, Sales, Sales Operations, Vehicles
Education
Collin County Community College 1989 — 1991
Rebuilders Automotive Supply August 2014 - Present
ADP Dealer Services April 2007 - May 2012
BZ Results April 2005 - 2007
BZ Results 2003 - 2005
Skills
Digital Marketing, SEO, Customer Service, Project Management, Projects, Sales, Training, Management, Online Advertising, Web Design, Time Management, Team Leadership, Advertising, Marketing, Web Project Management, JavaScript, Process Improvement, Email Marketing, Visio, Purchasing, SEM, Leadership, Customer Retention, Public Speaking, Social Media Marketing, Account Management, CRM, Sales Operations, Social Networking, Online Marketing, Business Development, Google Analytics, Marketing Strategy, New Business Development, Sales Management, Sales Process, Competitive Analysis, B2B, Customer Satisfaction, Lead Generation, Cold Calling, E-commerce, Selling
Education
Community College of Rhode Island
Associate's degree, General Studies
Gibbs College
Multi Media and Web Design
NPC- Management Training Program
12 Phase Management Certification
Carousel Industries March 2013 - Present
ADP Dealer Services May 2010 - May 2012
Astonish Results June 2009 - January 2010
Astonish Results October 2008 - June 2009
Astonish Results April 2008 - October 2008
BZ Results August 2006 - April 2008
Skills
Leadership, Customer Service, Technical Support, Management, Email Marketing, HTML, Customer Satisfaction, Microsoft Office, Troubleshooting, Integration, OS X, Digital Marketing, Analysis, Team Leadership, Time Management, CRM, Customer Retention, Microsoft SQL Server, Technical Documentation, Project Management, Databases, Mac OS X, Outlook, Windows XP Pro, Windows Vista, Customer Oriented, Business Intelligence, VMware, Avaya Technologies
Education
Community College of Rhode Island 2006 — 2006
Westerly High
Inactive Technologies, LLC January 2013 - Present
Infinity Internet May 2002 - January 2013
Millennium Digital Media January 2000 - June 2001
Pacifier Computers 1992 - 2000
ADP Dealer Services 1985 - 1992
Skills
Data Center, Cloud Computing, Telecommunications, Managed Services, Virtualization, SaaS, Network Security, Co-location, Wireless, Leadership, Disaster Recovery, MPLS, WAN, Entrepreneurship, Networking, VoIP, Ethernet, IP, Network Engineering, Network Design, Firewalls, Solution Selling, Cisco Technologies, Switches, Juniper, SIP Trunking, LAN-WAN, TCP/IP, Cisco IOS, Routers, Computer Hardware, VPN, Network Architecture, Optical Fiber, Network Administration, High Availability, DSL, VMware, Unified Communications, Management, Strategic Planning, New Business Development, Strategic Partnerships, Business Development
Education
Portland State University 1989 — 1991
Computer Science
Clark College 1987 — 1988
Computer Science
ITT Technical Institute 1982 — 1984
AS, Electronics Engineering
CDK Global June 1991 - Present
ADP Dealer Services June 1988 - Present
Skills
Solution Selling, Salesforce.com, Sales Process, Sales Presentations, Customer Retention, Account Management, Selling, Cold Calling, Strategy, CRM, SaaS, Sales, Automotive, Sales Operations, Enterprise Software, Lead Generation, Marketing, Operations Management
Education
CDI College 1984 — 1986
Programming, Computer Programmer Analyst
Centennial College 1981 — 1982
Communications, Telephony PBX systems
McGill University 1977 — 1979
Accounting
Calcagni Real Estate January 2010 - Present
CVR March 2008 - January 2009
ADP Dealer Services January 2005 - September 2007
ADP August 1999 - December 2005
ADP, Inc. September 1988 - July 1999
Skills
Contract Negotiation, Team Building, Selling, Negotiation, Sales Operations, Relocation, Time Management, Management, Strategy, Manufacturing, Sales, Short Sales, Customer Satisfaction, Sellers, Investment Properties, Business Intelligence, Team Leadership, CRM, Condos, First Time Home Buyers, Sales Process, Training, Buyer Representation, Integration, Real Estate
Education
Central Connecticut State University 1974 — 1977
BA, Accounting
Sacred Heart HS, Waterbury, CT
Gulf States Toyota May 2013 - Present
ADP Dealer Services August 2010 - May 2013
The Cobalt Group March 2010 - August 2010
Tonkin Family of Dealerships 2007 - March 2010
Volkswagen of America, Inc 2006 - 2007
Volkswagen of America, Inc 2005 - October 2006
Volkswagen of America, Inc 2001 - 2005
Volkswagen of America, Inc 2000 - 2001
Volkswagen of America, Inc 1999 - 2000
VW Credit, Inc. 1996 - 1999
Skills
Digital Marketing, Sales Operations, Marketing Strategy, Retail Management, Strategy, Integrated Marketing, Strategic Partnerships, B2B, Business Planning, Store Management, Sales Management, Cross-functional Team..., Marketing, Creative Direction, CRM, E-commerce, Account Management, Advertising, Leadership, Sales, Management
Education
Columbia University - Columbia Business School 1996 — 1996
Executive Marketing Management Program
Texas Tech University 1986 — 1990
Bachelor's Degree, Technical & Professional Communications/Business
Capital One January 2015 - Present
Rudino's Pizza & Grinders June 2005 - December 2014
Capital One October 2012 - September 2014
ADP Dealer Services March 2012 - October 2012
Capital One February 2010 - February 2012
Circuit City Stores, Inc. April 2008 - September 2008
Deloitte Consulting, LP January 2007 - April 2008
Circuit City Stores, Inc. August 2005 - December 2006
Parks Consulting April 2003 - August 2005
Skills
Recruiting, Sourcing, Cold Calling, Consulting, Negotiation, Salesforce.com, Social Media, Taleo, Technical Recruiting, Applicant Tracking..., Talent Acquisition, Internet Recruiting, Contract Recruitment, Client Management, Financial Recruiting, Screening Resumes, Staffing Services, Interviews, Screening, Management, Financial Services, Employee Relations, Permanent Placement, Hiring, Executive Search, Personnel Management, Leadership, Temporary Staffing, Temporary Placement, CRM, Human Resources
Education
Central Michigan University
Bachelor of Arts, Communications
Rick Wiggins Impact Training January 2011 - Present
ROCK REALTY January 2010 - Present
Traver Connect April 2014 - December 2014
AutoNation May 2012 - November 2013
Price Leblanc Toyota February 2008 - October 2010
ADP Dealer Services March 2001 - February 2007
Skills
Automotive, Sales Management, Sales, Training, Business Development, Business Process..., Internet Strategy, Key Performance..., Leadership, Public Speaking, Staff Development, Personality Testing, Strategic Planning, Team Leadership, Negotiation, New Business Development, Sales Process, Customer Retention, Team Building, Customer Satisfaction, Dealers, Strategy, Profit, Account Management, CRM, Management, Business Planning, Selling, Retail, E-commerce, Automobile, Competitive Analysis, B2B, Vehicles, Sales Operations, Analysis, Online Marketing, Coaching, Parts, Operations Management, Leadership Development, Pricing, Lead Generation, Inventory Management, Marketing, Forecasting, Direct Sales, Recruiting, Process Improvement
Education
Dallas Christian College 1984 — 1986
Biblical Studies
BOX Partners July 2010 - Present
ADP Dealer Services June 2007 - April 2010
TGI Fridays February 2001 - February 2007
Skills
Building Relationships, Cold Calling Experience, Managing Accounts, Customer Focused..., Salesforce.com
Education
DePaul University 2004 — 2006
Bachelor of Applied Science (BASc), Marketing
College of DuPage 2001 — 2003
Associate's degree
JDA Software April 2014 - Present
Evolv, Inc. May 2013 - March 2014
Infor 2009 - April 2013
ADP Dealer Services July 2008 - 2009
ADP Dealer Services January 1993 - July 2008
ADP Dealer Services January 1992 - January 1993
ADP Dealer Services April 1987 - January 1992
Skills
Sales, Marketing, Networking, Management Consulting, Recruiting, Human Resources, Customer Service, IP, ADP Payroll, Materials Management, Solution Selling, Salesforce.com, SaaS, Sales Process, Enterprise Software, Account Management, Sales Management, Direct Sales, New Business Development, Lead Generation, CRM, Selling, Customer Retention, Training, Sales Operations, Cold Calling, Team Leadership, ERP, Business Intelligence, B2B, Professional Services, Strategic Partnerships, Customer Satisfaction, Software Industry, Business Development, Cloud Computing, Sales Presentations, Channel Partners, Go-to-market Strategy, Product Marketing, Start-ups, Strategy, Product Management
Education
Columbia University - School of International and Public Affairs 1975 — 1976
M.I.A; Masters, International Marketing
Columbia University in the City of New York 1972 — 1975
BA, Political Science, International Business, 3.1
FIS June 2015 - Present
Omnicare Inc. December 2014 - June 2015
American Electric Power November 2013 - November 2014
Cardinal Health May 2011 - November 2013
ADP Dealer Services November 2009 - May 2011
Time Warner Cable January 2008 - October 2009
Teleperformance, USA 2005 - 2008
Skills
Windows, Customer Service, Troubleshooting, Outlook, Microsoft Office, Software Documentation, Access, Visio, Process Improvement, HTML, Microsoft Excel, SharePoint, Business Analysis, SQL, Windows 7
Education
Mansfield University of Pennsylvania 1999 — 2003
Bachelor's degree, Computer and Information Systems
Corning Community College 1996 — 1999
Liberal Arts and Sciences/Liberal Studies
Saint Peter's University May 2014 - Present
Colorado Technical University 2007 - Present
Berkeley College 2005 - Present
SUNY Cobleskill August 2013 - May 2014
ADP Dealer Services 2005 - 2006
Jostens 2002 - 2005
3M 1990 - 2001
Skills
Leadership Development, Organizational..., Fully bilingual English, Staff Development, Higher Education, Instructional Design, Career Counseling, Interviews, Training, Policy, Qualitative Research, Adult Education, Grant Writing, Nonprofits, Distance Learning, Conflict Resolution, Curriculum Development, Program Development, Curriculum Design, Personnel Management, Leadership, Student Affairs, Admissions, Executive Coaching, Workshop Facilitation, Administration, Team Building, Proposal Writing, Organizational..., Supervisory Skills, Organizational..., Program Management, Student Development, Organizational Behavior
Education
Institute for Advance Studies at CTU 2009 — 2012
Doctor of Management, Environmental and Social Sustainability
Centenary College 2004 — 2007
Master of Business Administration (M.B.A.), Management
Medtronic June 2015 - Present
Cintas June 2013 - June 2015
ADP Dealer Services February 2011 - June 2013
U.S. Aide/Textbooks and Learning Materials Program June 2010 - February 2011
Southland Ministerial Health Network January 2009 - August 2010
Robert Half International January 2008 - January 2010
Skills
Cold Calling, Lead Generation, Leadership, Training, Market Research, Social Media Marketing, Contract Management, Recruiting, Travel, Microsoft Office, Salesforce.com, Event Planning, Marketing, Sales Process, Strategic Planning, Email Marketing, Microsoft Excel, Customer Service, Coaching, Social Media, Team Building
Education
Roosevelt University
Master of Business Administration (MBA), International Business
Chicago State University
Bachelor of Science (BS), Business Marketing
Northern Illinois University
ADP Dealer Services December 2007 - Present
ADP Dealer Services April 2010 - January 2015
ProQuest Business Solutions June 2003 - November 2006
Barcoded Management Systems, Inc. November 2000 - March 2003
NorCom Associates January 1999 - November 2000
Automotive Computer Technology, Inc. September 1996 - January 1998
The Reynolds and Reynolds Company December 1969 - September 1996
Education
Columbus State University 1967 — 1970
Wizards of the Coast November 2012 - Present
Freelance 2001 - Present
TAPFIN Process Solutions December 2011 - November 2012
ADP Dealer Services June 2008 - December 2011
Paizo Publishing November 2003 - June 2008
MercuryPDX February 2000 - July 2002
Skills
MS Office Suite, Adobe Creative Suite, Editing, Storytelling, Organic Search, Writing, Publishing, Blogging, Creative Writing, Copy Editing, Proofreading, Microsoft Office, Digital Marketing, Online Marketing, Copywriting, Web Content Management, Magazines, SEO
Education
Edmonds Community College 2009 — 2009
Washington State University 1995 — 1997
Bachelor of Arts in Humanities, History
Clark College 1993 — 1995
Associates of Arts, History
Global Lending Services December 2012 - Present
Wells Fargo January 2010 - November 2012
Wells Fargo January 2005 - January 2010
ADP Dealer Services 2009 - 2010
Wells Fargo March 2004 - January 2005
Fairway Automotive Group September 2002 - September 2003
Fairway Automotive Group January 2001 - September 2002
Fairway Automotive Group March 1997 - December 2000
Skills
Cash Management, Mergers, Sales Process, Credit, Loans, Sales Management, Team Building, Sales, Sales Operations, B2B, Marketing Strategy, Coaching, Management, Consumer Lending, Leadership, Customer Retention, Strategy, Business Development, Selling, Advertising, Customer Service, Salesforce.com, Mortgage Lending, New Business Development, Strategic Planning, Business Planning, Forecasting, Cold Calling, Profit, Retail, Budgets, Customer Satisfaction, Analytics, Time Management, Banking, Finance, Executive Management, Financial Services, Credit Analysis, Loan Origination, Portfolio Management, Underwriting, Relationship Management, Commercial Lending, Call Centers, Risk Management, Mortgage Banking, Insurance, Financial Analysis, CRM
Education
College of Charleston 1989 — 1992
Bachelors of Science, Business and Economics
Standard Insurance May 2014 - Present
Bodypaint by Numbers 2009 - Present
Washington County August 2008 - May 2014
Pacific Software Associates January 2007 - March 2008
private consulting June 2006 - January 2007
ADP Dealer Services May 2006 - June 2006
Standard Insurance Company April 2005 - March 2006
Intel June 2004 - March 2005
Cubic Transportation Systems April 2000 - January 2004
Crown Bolt June 1998 - April 2000
Skills
Windows Server, Active Directory, Unix, Disaster Recovery, DNS, Data Center, SAN, Servers, Conversation, Virtualization, Microsoft Exchange, Linux, System Administration, Troubleshooting, Live Events, Networking, Integration, Project Management, Databases, Makeup Artistry, Solaris, Fine Art, Art, Painting, Drawing, Art Direction, Oracle VM
Education
coleman college 1990 — 1991
San Diego City College
Comnet International July 2011 - Present
ADP Dealer Services May 2011 - June 2011
The Rubicon Group Ltd. November 2008 - April 2010
Alcatel-Lucent January 2002 - September 2008
Skills
Perl, Software Development, Testing, Unix, C, Wireless, CDMA, Agile Methodologies, Solaris, IP, Telecommunications, Integration, TCP/IP
Education
College of DuPage 2008 — 2009
Internetworking Technician, Computer and Internetworking Technologies
North Central College
B.S., Computer Science
RPA April 2015 - Present
Martin Retail Group June 2014 - April 2015
Zimmerman Advertising August 2010 - June 2014
ADP Dealer Services December 2009 - September 2010
Campbell-Ewald Advertising August 2007 - April 2009
Mudd Advertising January 2007 - August 2007
WestWayne Advertising January 2001 - January 2007
Bates USA 1998 - 2001
Newspaper Services of America 1995 - 1998
Skills
Account Management, Advertising, Retail, Customer Relations, Market Planning, Strategic Planning, Social Media, Automotive, Market Research, Public Relations, B2B Marketing, SEO, Digital Strategy, SEM, Customer Service, Leadership, Strategy, Google Analytics, Marketing Strategy, Competitive Analysis, Sales, Digital Marketing, Event Management, Mobile Marketing, Online Advertising, Lead Generation, Integrated Marketing, Direct Marketing, Management, Marketing, Interactive Marketing, CRM, Email Marketing, Direct Mail, Relationship Marketing, Google Adwords, Online Marketing, Social Media Marketing, Media Planning
Education
Eastern Illinois University 1992 — 1995
BS, Marketing
College of DuPage 1991 — 1992
Bachelor of Science (BS), Marketing
The Coaching Mirror LLC September 2002 - Present
ADP Dealer Services June 2000 - June 2009
ADP Dealer Services International June 2000 - May 2009
ADP Dealer Services June 1984 - May 2000
Skills
Executive Coaching, Employee Engagement, Coaching, Personal Development, Leadership Development, Organizational..., Mentoring, Team Building, Talent Management, Management Consulting, Organizational Change, Management Development, Change Management, Leadership, Organizational..., Training, Small Business, Team Management, Entrepreneurship, Staff Development, Management, Emotional Intelligence, Training Delivery, Time Management, Business Coaching, Employee Relations, Team Leadership, Culture Change, Human Resources, Interviews, Workshop Facilitation, Succession Planning, Employee Training, Conflict Resolution, Executive Development, Performance Management, Career Counseling, Life Coaching, Personnel Management, 360 Feedback, MBTI, Instructional Design, Organizational Design, Consulting, Performance Improvement, Career Management, HR Consulting, Learning Management, Needs Analysis, Motivational Speaking
Education
Concordia University-Portland 1998 — 2000
B.S, Business Management and Leadership
Corporate Coach U International 1996 — 2010
ACC Certified, Executive Coaching
The Coaches Training Institute 1999 — 1999
Coaching, Pass
Clark College 1979 — 1981
Engineering
Way of Life Coaching 2011 — 2011
Advance Lay Coach Training, Successful Completion
Salesforce January 2015 - Present
Bongarde August 2014 - December 2014
ADP Dealer Services May 2013 - August 2014
Microsoft April 2012 - May 2013
Albertsons March 2006 - April 2012
Skills
Email Production, Email Marketing, HTML, CSS, ExactTarget, Photoshop, Dreamweaver, Adobe Creative Suite, SQL, Microsoft SQL Server, T-SQL, Marketing, SEO, Advertising, Google Analytics, Microsoft Office, Google Adwords, Content Marketing, search engine..., Salesforce.com, SEO copywriting, Online Marketing
Education
Central Washington University 2006 — 2009
Bachelor of Science, Business Management and Organization
Green River Community College 2003 — 2006
Associate of Arts (AA), General Studies
Kent-Meridian High School 2000 — 2002
SuperShuttle August 2015 - Present
haystack 2014 - Present
Grand Canyon University November 2014 - August 2015
Striventa 2013 - 2013
Yano Creative March 2011 - 2013
ADP Dealer Services February 2010 - November 2010
U.S. Army September 2003 - September 2008
Skills
Graphic Design, Web Design, Logo Design, Art Direction, Typography, Adobe Creative Suite, Layout, Illustrator, Corporate Identity, Brochures, InDesign, Dreamweaver, Mac, Photoshop, Email Marketing, Advertising, Digital Printing, Banners, Social Media Marketing, Graphics, Flash, Visual Communication, Business Cards, User Interface Design, Creative Direction, Posters, Flyers, Image Manipulation, Flash Animation, Branding, Corporate Branding, Digital Marketing, Digital Illustration, Photography, Illustration
Education
Collins College 2008 — 2011
BFA, Graphic Design
UL August 2014 - Present
ACCO Brands August 2011 - July 2013
ACCO Brands March 2009 - August 2011
ACCO Brands June 2006 - February 2009
ACCO Brands February 2005 - May 2006
ADP Dealer Services July 2000 - October 2004
Communitech Inc August 1995 - July 2000
Skills
Accounts Receivable, Process Improvement, Financial Analysis, Management, Forecasting, Account Reconciliation, Accounting, Financial Reporting, Account Management, Credit, SAP, Invoicing, Finance, Pricing, Oracle E-Business Suite, Internal Controls, Team Leadership, Sales, Cash Flow, Credit Risk, General Ledger, Microsoft Excel, Credit Analysis, Sarbanes-Oxley Act, Outsourcing, Customer Service, Training, Credit Cards, Financial Risk..., LSS, Strengthening Client..., Dispute Resolution, Team Management, Negotiation, Cross-functional Team..., B2B, Customer Satisfaction, Financial Audits, Cross-cultural Teams, Six Sigma, Reseach, Internal Audit, Leadership, Strategy, Team Building, Strategic Planning, Continuous Improvement, Continuous Improvement..., Global Management
Education
Aquarius Institute of Technology 2014 — 2015
Magnetic Resonance Imaging Certification, MRI Technology
College of Lake County 2012 — 2016
Associate of Arts (AA), Business Administration and Management, General
Western Oregon University 1993 — 1994
Psychology
Chemeketa Community College 1992 — 1993
Psychology
George Fox University 1991 — 1992
Psychology
Charles A. Sprague High School 1990 — 1991
Billings West High School 1987 — 1990
ADP August 2012 - Present
CNH March 2012 - August 2012
ADP Dealer Services January 2005 - March 2012
Skills
Process Improvement, Performance Management, Operations Management, Team Building, Coaching, Project Management, Human Resources, Six Sigma, Team Leadership, Employee Relations, Training, Organizational Change..., Business Process..., Kaizen, 5S, Lean Management, Customer Service, Process Automation, Performance Appraisal, Goal Analysis, Management, Sales Management, Account Management, Change Management, Logistics, Customer Satisfaction, Vendor Management, Call Centers, Leadership, CRM, Recruiting
Education
George Fox University 2008 — 2009
BA, Management and Organizational Leadership
Clark College 2003 — 2007
AAS, Agriculture/Horticulture
CDK Global January 2014 - Present
ADP Dealer Services March 2012 - January 2014
AutoTrader.com March 2008 - December 2011
ADP Dealer Services 2003 - 2008
Karmak 1994 - 2000
Skills
Online Advertising, Sales, Advertising, Customer Satisfaction, CRM, B2B, Account Management, Customer Service, Training, Sales Management, Sales Process, Lead Generation, Cold Calling, Customer Retention, Sales Operations, Team Building
Education
Century College
North Senior High
Experian February 2012 - Present
ADP Dealer Services January 2007 - February 2012
Skills
Credit Risk, Credit Scoring, Sales Management, Manage Client..., Adobe Creative Suite, Management, Leadership, Strategic Partnerships, CRM, Marketing, Sales, Sales Process
Education
College of DuPage
College of DuPage
Associates Degree in Fine Arts
Bluebird Auto Rental Systems July 2014 - Present
MWA Recruitment 1995 - Present
VacationPIX July 2003 - July 2005
Perman Willits & Associates (Now PWL Recruiters) December 1993 - November 1995
Intersolv / Merant 1993 - 1995
ADP Dealer Services 1989 - 1992
Bluebird Systems 1984 - 1988
Skills
Consulting, Cloud Computing, Contract Recruitment, Strategic Partnerships, Internet Recruiting, Benefits Negotiation, CRM, Enterprise Software, Team Leadership, Recruiting, Executive Management, Temporary Placement, Staffing Services, SaaS, Sourcing, Technical Recruiting, Start-ups, Strategic Planning, Management, Team Building, Sales, Talent Acquisition, Business Development, Screening Resumes, Executive Search, Human Resources, Vendor Management, Applicant Tracking..., Salesforce.com, Sales Process, Entrepreneurship, Training, Talent Management, Sales Management, Account Management, Networking, Strategy, Professional Services, Business Networking, Leadership, Outsourcing
Education
San Diego Mesa College 1975 — 1977
Fine Art, Theatre
Coleman College
Associates, Computer Science
iCIMS - Hire Expectations March 2015 - Present
CDK Global October 2014 - March 2015
Sunset Ski Team 2014 - 2015
Sunset Ski Team 2014 - 2015
ADP Dealer Services April 2004 - October 2014
Northwest Chrysler Jeep Dodge Ram August 1992 - February 2004
Skills
Solution Selling, Sales Management, Account Management, Sales Process, Salesforce.com, Business Development, Product Marketing, Customer Retention, Cold Calling, B2B, Customer Satisfaction, Sales, Direct Sales, CRM, Training, Lead Generation, Automotive, Leadership, Sales Operations, Selling, Team Building, Management, Competitive Analysis, SaaS, Sales Presentations, Product Management, New Business Development, Strategic Partnerships, Team Leadership, Cross-functional Team..., Channel Partners, Enterprise Software, Forecasting, Strategy, Software Industry, Key Account Management, Negotiation, Process Improvement, Profit, Marketing Strategy, Marketing, Project Management, Automobile, Customer Service, Strategic Planning, Consulting, Recruiting, Business Planning
Education
Concordia University-Portland 1999 — 2003
Bachelor's Degree, Business Administration and Management, Minor - Healthcare Administration, 3.94
Amazon April 2012 - Present
ADP Dealer Services January 2011 - June 2012
The Cobalt Group July 2007 - January 2011
Sodexo October 2006 - July 2007
Skills
Visual Design, UX Design, Illustration, HTML, CSS, User Interface Design, Photoshop, Illustrator, Fireworks, InDesign, Graphic Design, Email Marketing, Interaction Design, Logo Design, Web Design, Print Collateral Design, Web Project Management, Brand Development, Corporate Branding, Adobe Creative Suite, User Experience Design, Dreamweaver, Digital Marketing, User Interface, Layout, Usability Testing, Advertising
Education
Western Washington University 2004 — 2007
Graphic Design- New Media, Business Minor
Central Washington University 2002 — 2004
TruthBTold (TBM) Ministries January 2000 - January 2014
Bank of the West June 2006 - June 2013
Mare Island Technology Academy August 2003 - May 2006
NorthPoint Communications May 2000 - December 2000
ADP Dealer Services December 1997 - May 2000
Skills
Management Skills for..., VRAM-VAS Environment..., VAS to VPS/is Transition, Tier One Support..., ADP Shoplink Certificate, VAS, VPS/SP System..., MCSE 2003, MCSA Security, MCP, Networking, Leadership, Management, Strategic Planning, Customer Service, Cisco Technologies, Firewalls, LAN-WAN, Servers, Active Directory, Windows Server, Network Administration, Wireless Networking, Windows 7, Server Administration, Data Center, IT Operations, Infrastructure, Switches, Information Technology, WAN, IT Management, DHCP, Disaster Recovery, DNS, VPN, Call Centers, Interviews
Education
Computer Service INC. 2002 — 2003
MCSE 2003, Network Engineer
IIS Microsoft Networking 2000 — 2000
Diablo Valley College 1996 — 1996
Computer Programming C Language
Heald College 1990 — 1991
Associate of Arts and Sciences (A.A.S.), Electrical, Electronic and Communications Engineering Technology/Technician
Community College of the US Air Force 1982 — 1986
Bachelor's degree, Organizational Leadership, Management
Balboa High School 1978 — 1981
High School Diploma, Mathematics, Football, History, Science, English
Amazon April 2015 - Present
Amazon November 2013 - Present
TripIt January 2013 - December 2013
ADP Dealer Services February 2008 - January 2013
HouseValues January 2007 - February 2008
HouseValues January 2006 - January 2007
Skills
Online Marketing, Digital Marketing, Campaign Development, Marketing Strategy, SEO, Advertising, Social Media Marketing, Campaign Management, Customer Retention, Account Management, Google Analytics, Sales, SEM, Email Marketing, Sales Operations, Lead Generation, Management, Salesforce.com, Product Marketing, Atlas Media Console, DoubleClick for..., Traffic Analysis, Google Adwords, PPC, Advertising Sales, Web Analytics, CRM, B2B, Sales Management, Strategic Partnerships, Cold Calling, E-commerce, Sales Process, Online Advertising, Marketing, Mobile Devices, Customer Acquisition
Education
Central Washington University 2000 — 2004
Bachelor of Arts, Law and Justice
ADP Dealer Services August 2013 - Present
Massage Envy 2012 - Present
Sacred Ground Massage Therapy September 2010 - Present
Advocate Good Shepherd Health & Fitness Center 2009 - Present
Crystal Lake Chamber of Commerce 2010 - 2011
HSBC 1999 - 2007
Kemper Insurance 1996 - 1999
Unocal 1984 - 1993
Skills
Customer Service, Wellness, Event Planning, Holistic Massage, Reiki, Business Analysis, Business Strategy, New Business Development, Project Management, Team Building, Cross-functional Team..., Team Management, Microsoft Office, Public Speaking, Management, Holistic Health, Therapeutic Massage, Meditation, Small Business, Yoga, Fitness, Chair Massage, Swedish, Training, Deep Tissue Massage, Trigger Point Therapy, Reflexology, Myofascial Release, Leadership, Relaxation, Aromatherapy, Bodywork, Spa, Wellbeing, Stress Management, Stretching, Energy Healing, Healing, Pain Management
Education
McHenry County College 1992 — 2018
Columbia College 2013 — 2015
Bachelor of Business Administration (B.B.A.), General Sales, Merchandising and Related Marketing Operations
Harper College 1979 — 1985
James B. Conant High School 1975 — 1979
Hyundai Motor America July 2012 - Present
Advance Auto Parts April 2010 - July 2012
adp-dealer-services October 2008 - January 2010
Ford Motor Company October 2007 - August 2008
JPMorgan Chase April 2004 - October 2007
Onyx Acceptance Corporation October 2002 - April 2004
DaimlerChrysler Financial Services January 1997 - October 2002
Skills
Bi-Lingual, Sales Process, Relationship Management, Problem Solving, Banking Relationships, Customer Service, Competitive Analysis, MS Excel, MS Powerppoint, Franchising, HTML, Cognos, Credit, Salesforce.com, Collection Development, Dealer Management..., Vendor Relationships, Multi-unit, Cold Calling, Call Center, CRM, Manufacturing, Sales, Dealer Management, New Business Development, Multilingual, Account Management, Recruiting, Customer Retention, Inventory Management, Selling, Process Improvement, Program Management, Product Development, Team Leadership, Sales Operations, Sales Management, Analysis, Profit, Performance Management, Advertising, Retail, Negotiation, Leadership, Project Management, Automotive, Forecasting, Sales Presentations, Team Building, Management
Education
University of Phoenix 2000 — 2003
BS, Information Technology Web Management
Community College of Rhode Island 1986 — 1988
Associaties Degree, Business Administration
Amada America, Inc. February 2015 - Present
American Chartered Bank October 2014 - November 2014
ArjoHuntleigh February 2014 - September 2014
ADP Dealer Services June 2013 - August 2013
Ace Hardware May 2012 - May 2013
Pharmacy Alternatives October 2010 - May 2012
Coinstar December 2004 - April 2010
Residence Inn November 2002 - December 2004
Radisson Hotels May 2002 - November 2002
Skills
Microsoft Office, Microsoft Excel, OS X, Data Analysis, HTML, Accounting, Financial Reporting, VBA, Mac OS X, JavaScript, Great Plains Software, windows, Frameworks, Citrix, Use Case Diagrams, Data Flow Diagrams, Agile & Waterfall...
Education
Keller Graduate School of Management of DeVry University 2015 — 2016
Master's Degree, Management Information Systems
DeVry University-Illinois 2001 — 2005
Bachelor of Applied Science (B.A.Sc.), Computer Systems Networking and Telecommunications
College of DuPage 2000 — 2001
University of Illinois at Chicago 1999 — 2000
Pre-Physical Therapy Studies
Anthony D'Ambrosio Chrysler Jeep Dodge Ram October 2013 - Present
Josephs People November 2009 - Present
The Next Step Consulting February 2009 - Present
Keystone Soldiers November 2008 - Present
Freedom Auto Group January 2012 - October 2013
ECON OPPORTUNITIES INC. December 2010 - June 2011
ADP Dealer Services January 2003 - November 2008
ADP 2003 - 2008
LeaseStar July 2000 - January 2003
TAMMAC CORPORATION January 1995 - May 2000
Skills
Team Building, Coaching, Product Marketing, Product Development, Training, Customer Retention, Salesforce.com, New Business Development, Account Management, Sales Management, Automotive, Sales, Solution Selling, Sales Process, B2B, Start-ups, Marketing Strategy, Product Management, Strategy, Strategic Partnerships, Competitive Analysis, Management, Business Planning, Marketing, Sales Operations, Strategic Planning, Retail, Program Management, Market Research, Business Development, Entrepreneurship, Selling, Negotiation, Leadership, Team Leadership, Business Strategy, CRM, Direct Sales, Customer Service, Team Management, Lead Generation, Contract Negotiation, Forecasting, Mergers & Acquisitions, Sales Presentations, Profit, Cold Calling, Customer Satisfaction, Cross-functional Team..., Business Intelligence
Education
Community College of Philadelphia 1976 — 1977
Business
Trackforged Inc. October 2013 - Present
Daimler Trucks North America August 2007 - Present
Heatcon Composite Systems February 2004 - May 2007
Medtronic December 2003 - February 2004
Tyco Precision Interconnect January 2003 - July 2003
ADP Dealer Services February 2000 - June 2001
Skills
Catia, Manufacturing, Engineering, Electronics, Testing, Product Development, AutoCAD, Automotive, PCB design, Electricians, CAD, Product Design, Electrical Engineering, Soldering, CATIA
Education
City University of Seattle 2004 — 2006
Master of Science (M.S.), Engineering Technology Management
CDK Global August 2015 - Present
CDK Global July 2015 - Present
ADP Dealer Services 1999 - Present
ADP Dealer Services 1994 - 1999
ADP Dealer Services 1988 - 1994
Lease Crutcher Lewis 1986 - 1988
Winquist Contruction 1976 - 1986
Skills
Root Cause Analysis, Analyzing data, Data Mining, Data Analysis, Requirements Analysis, Enterprise Software, Software Documentation, Software Project..., Team Leadership, Integration, SQL, Training, Vendor Management, Software Development, Process Improvement, SharePoint, Agile Methodologies, Troubleshooting, CRM, Cross-functional Team..., Team Building, SaaS
Education
City University of Seattle 1989 — 1993
MBA, Business
ITT Technical Institute 1986 — 1988
BS, Automated Manufacturing
ADP Dealer Services April 1997 - Present
ADP 1997 - 2010
Skills
HRIS, Talent Management, Employee Relations, Performance Management, Onboarding, Human Resources, Employee Engagement, Succession Planning, Recruiting, Personnel Management, HR Transformation, Workforce Planning, Team Building, Benefits Administration, Training, HR Policies, Talent Acquisition, Leadership Development, Deferred Compensation, Technical Recruiting, Coaching, Change Management, ADP Payroll, Process Improvement, Applicant Tracking..., HR Consulting, Employee Benefits, Organizational Design, Organizational..., Interviews, College Recruiting, Compensation & Benefit, Organizational..., Taleo, Labor Relations, New Hire Orientations, SPHR, Hiring, Career Development, Internet Recruiting, Conflict Resolution, PeopleSoft, Employment Law, Payroll, Training Delivery, Benefits Negotiation, Screening, Employee Training, Job Descriptions
Education
Dallas Baptist University 1999 — 2002
MAOM, Human Resources
The University of Texas at Dallas 1989 — 1993
BS, Public Administration
Nike January 2012 - Present
ADP Dealer Services February 2010 - December 2011
Con-way April 2008 - January 2010
Portland State University April 1998 - April 2008
Clark College June 1996 - September 1997
Computer City September 1995 - September 1996
Skills
Solaris, Apache, Linux, Unix, Red Hat Linux, Servers, Data Center, Virtualization, LDAP, System Administration, SAN, VMware ESX, CentOS, Nagios, Ubuntu, Storage Area Networks, Puppet, Configuration Management, SMTP, Web Services, IMAP, Perl, VMware, Ruby, Amazon Web Services..., DevOps, Unix Shell Scripting, Java, Continuous Delivery, Continuous Integration
Education
Portland State University 1998 — 2009
BS, Computer Science
Clark College 1995 — 1997
Associate of Arts and Sciences, Computer Science
Dealertrack Technologies September 2011 - Present
ADP Dealer Services 2010 - 2011
ADP January 2007 - June 2009
ADP January 2001 - December 2006
ADP Dealer Services March 1993 - January 2001
Skills
Negotiation, Consultative Selling, Forecasting, Team Leadership, Organic Growth, Expert Communicator, Track Record, Hunter, Account Management, Cold Calling, CRM, Sales Process, Salesforce.com, Solution Selling, SaaS, Sales, Sales Management, Competitive Analysis, Selling, New Business Development, Product Management, Product Marketing, Cross-functional Team..., B2B, Customer Satisfaction, Leadership, Sales Presentations, Sales Operations, Training, Team Building, Management, Customer Retention, Lead Generation, Direct Sales, Software Industry, Strategic Planning, Entrepreneurship, Enterprise Software, Strategic Partnerships, Executive Management
Education
Dallas Baptist University 2004 — 2006
MBA, Marketing & eBusiness
Karass, Miller Heiman, 2008 — 2009
Certificate, Negotiating Skills, Strategic Selling
Dallas Baptist University 1993 — 1997
BA, Marketing - Magna Cum Laude
ADP Dealer Services July 2011 - Present
Tyler Technologies July 2007 - July 2011
Tyler Technologies July 2007 - July 2011
Lithia Motors May 2003 - June 2007
City of Fort Collins January 2003 - May 2006
ICCONS, Inc. November 2000 - July 2002
Skills
Certified Project..., Agile Project Management, SQL, MS Project, Windows, MS Office Suite, Microsoft Office, SDLC, Databases, Project Management, SharePoint
Education
Colorado State University 2002 — 2007
Bachelor of Science, Marketing, Computer Science, CIS
Radclyffe Partners, LLC March 2010 - Present
ICMI January 2000 - Present
Radclyffe Consulting, LLC April 1996 - March 2010
Purdue University January 1998 - January 2008
Levi Strauss & Co. October 1993 - April 1996
Pepsi Bottling Ventures 1989 - 1991
IMS Health 1986 - 1989
Automatic Data Processing 1983 - 1986
ADP Dealer Services 1983 - 1986
Skills
Training, Coaching, Call Centers, Customer Experience, Call Center, Process Improvement, Employee Engagement, Strategy, Instructional Design, Performance Improvement, Leadership, Performance Management, Professional Services, CRM, E-Learning, Change Management, Employee Training, Customer Satisfaction, Thought Leadership, Sales Management, Key Performance..., Six Sigma, Call Center Development, Contact Centers, Selling, Customer Retention, Strategic Planning, Business Development, Leadership Development, Instructor-led Training, Service Management, Crisis Management, Employee Surveys, Curriculum Design, Quality Assurance, Consulting, Training & Development, elearning, Consultative Selling, strategic selling, Corporate University, Interventions, Marketing, Human Resources, Coaching Teams, call center culture, Business Process..., Executive Management, Executive Coaching, Outsourcing
Education
Seton Hall University 1980 — 1981
MA, Educational Administration and Supervision, 3.89
Centenary College 1973 — 1977
BA, Education
Oracle 2011 - Present
ADP Dealer Services February 2010 - March 2011
ADP Dealer Services July 2009 - February 2010
ADP Dealer Services August 2005 - February 2010
Skills
Account Management, Business Development, Business Strategy, Competitive Analysis, Complex Sales, Computer Hardware, Contract Negotiation, Customer Engagement, Executive-Level..., Management, SaaS, Salesforce.com, Sales Presentations, Software, Solution Selling, Strategic Planning, Team Building, Team Leadership, Territory Development, Training, Microsoft Technologies, MIS, Multilingual, Networking, Onboarding, Organization, Outside Sales, Presentation Development, Process Improvement, Leadership, Sales Force Development
Education
Clark University 2007 — 2009
MBA, (Dual Major) International Business and Management
Nichols College 2000 — 2004
BSBA, Business Management
Shrewsbury High School
Diploma
Menards March 2014 - Present
Massacre Haunted House September 2013 - Present
Hiscox September 2009 - January 2010
HSBC August 2008 - September 2009
Sears Holdings Corporation March 2008 - June 2008
HRH A&E Ava Insurance July 2007 - March 2008
ADP Dealer Services April 2006 - July 2007
Liquid Container 2002 - 2005
Skills
Customer Service, Data Entry, Sales, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Time Management, Outlook, Customer Satisfaction
Education
Elgin Community College 2010 — 2014
Associate of Arts and Sciences (A.A.S.), Business Admin & Mgt
College of DuPage 2010 — 2010
Business Administration
Elgin Community College 2000 — 2001
Accounting/business
Bartlett High School 1997 — 2000
HS Diploma, General high school education
CDK Global March 2013 - Present
ADP Dealer Services August 2011 - March 2013
ADP Dealer Services March 2008 - August 2011
Matria Healthcare Solutions April 2005 - February 2008
The Home Depot March 2002 - April 2005
Skills
Forecasting, Hyperion Enterprise, Financial Reporting, Financial Analysis, Sarbanes-Oxley Act, Variance Analysis, Essbase, Finance, Business Analysis, Accounting, Financial Modeling, ERP, Process Improvement, Management
Education
Webster University 2012 — 2017
Master of Business Administration (MBA), Finance, General
Columbia College 1997 — 2001
CIS
Paychex May 2015 - Present
Paychex May 2014 - May 2015
Paychex May 2011 - April 2014
Paychex January 2009 - May 2011
Paychex April 2005 - December 2008
ADP Dealer Services September 2004 - March 2005
Paychex June 2001 - September 2004
Paychex October 2000 - May 2001
Skills
Employee Benefits, Salesforce.com, HRIS, Time & Attendance, Selling, Human Resources, Applicant Tracking..., HRO, Paychex, Benefits Administration, Recruiting, Payroll, Performance Management, Personnel Management, Talent Acquisition, WebEx, One-Source Solutions, Taleo, CRM, Paychex Expense Manager, Story-based selling, Expense Management, Management, COBRA, 401k, PEO, Time Management, Employee Relations, ADP Payroll, Constant Contact, Expenses, Cold Calling, Sales, Sales Process, SaaS, Sales Presentations, Employee Training, Employee Handbooks, Open Enrollment, FMLA, Paychex Online, Training
Education
City University of Seattle
Human Resources Management and Services
Hudson's Bay High School 1989 — 1993
Vancouver, WA USA
Rob Vaughn: Software & Security Architect & Development May 2006 - Present
Relaxed Machinery January 2010 - October 2011
Joingo August 2011 - September 2011
Misc. Non-Profit Organizations May 2001 - October 2009
ADP Dealer Services March 2009 - July 2009
AZAD, Inc. April 2008 - December 2008
Pheedo, Inc. April 2005 - May 2006
WiredFlyer / MYBv January 2001 - August 2005
AM&A April 2004 - April 2005
Amazing! Online Consulting October 1998 - March 2004
Skills
Computer Security, Software Project..., Web Projects, Agile Methodologies, Software Development, Perl, JavaScript, Linux, PHP, MySQL, Cloud Computing, SQL, Unix, Web Services, Python, Web Applications, HTML
Education
Cornell University 1991 — 1994
MS, Computer Science
State University of New York College at Plattsburgh 1986 — 1990
BS, Computer Science
ADP Dealer Services October 2012 - Present
- May 2012 - Present
InfoSpace, Inc July 2008 - April 2012
Entellium, Inc June 2007 - July 2008
Expedia January 2005 - June 2007
PeopleData, Inc January 2004 - September 2005
InfoSpace, Inc December 1999 - December 2003
Skills
Online Advertising, SEO, Account Management, Marketing, Advertising, Email Marketing, Product Marketing, Integrated Marketing, Display Advertising, Targeted Advertising
Education
Colorado Technical University 2004 — 2006
BSBA, Marketing, Intl. Business
Intense Schools 2003 — 2003
Certificate, Computer Forensics
Edmonds Community College 1997 — 1999
Associate Technical Arts, Computer Information Systems - Web Specialist
CDK Global October 2014 - Present
ADP Dealer Services 2011 - 2014
Digital Motorworks (ADP Subsidiary) 2009 - 2011
Digital Motorworks (ADP Subsidiary) 2005 - 2009
Compuware Corporation 2002 - 2005
Compuware Corporation 1999 - 2002
Automatic Data Processing (ADP) 1997 - 1999
Education
Central Michigan University
Quicksilver Associates April 1997 - Present
ADP Dealer Services June 1990 - April 1997
Rainbow Advertising June 1990 - April 1997
Sportsvision (now Comcast SportsNet) 1986 - 1990
Skills
Video Production, Directing, Negotiation, Stage Management, Video, Corporate Events, Event Management, Live Events, Creative Direction, Trade Shows, Marketing Communications, Entertainment, Commercials, Producing, Advertising, Editing, Media Production, Multimedia, Television, Production Planning, Video Editing, Marketing, Post Production, Production Managment, Production Management
Education
University of Illinois at Chicago 1980 — 1984
BA, Television Communications
Columbia College Chicago
Avid Video Editing System courses
Karen Kuffel Party Service January 2003 - Present
ADP Dealer Services March 1998 - October 2008
Chrysler First March 1973 - April 1994
Skills
Sales Process, Salesforce.com, SaaS, Lead Generation, ADP Payroll
Education
Cornell University 2006 — 2006
Certificate, Exective Management
ADP Dealer Services February 2012 - Present
Clark College January 2010 - March 2012
Saint-Gobain May 2008 - September 2009
Nautilus August 2006 - October 2007
Nautilus August 2005 - August 2006
Nautilus August 2001 - August 2005
McGarry Machine November 1994 - August 2001
Skills
Cross-functional Team..., Troubleshooting, Manufacturing, Process Improvement, Technical Support, Management, System Administration, Business Process, Software Installation, Quality Management, Analysis, Project Management, Testing, Quality Assurance, Program Management, Windows, Negotiation, Product Development, Leadership, Budgets, Inventory Management
Education
Clark College 2010 — 2012
AAT, Data Networking
Mt Hood Community College 1988 — 1991
ADP Dealer Services September 2012 - Present
Savannah River Nuclear Site March 2010 - January 2013
AugustaIT October 2009 - March 2010
University of Pennsylvania June 2005 - June 2009
Kanakuk Kamps 2002 - 2005
Skills
Conversational in..., SCCM Certification, Security, Windows Server, Microsoft Office, Spanish, Technical Support, Software Documentation, Linux, Active Directory, Servers, Operating Systems, Windows, Testing, Hardware
Education
Wharton School, University of Pennsylvania 2005 — 2006
Business Essencials Certificate, Business, Management, Marketing, and Related Support Services
College of the Ozarks 1998 — 2002
Bachelor of Science (B.S.), Mathematics and Computer Science
Subaru of America March 2009 - Present
J.D. Power and Associates September 2006 - March 2009
ADP Dealer Services January 2006 - September 2006
General Motors Corporation 1993 - January 2006
Education
Keller Graduate School of Management 1995 — 1998
MBA, Business
Central Michigan University 1989 — 1992
BS, BS
Intel Corporation October 2014 - March 2015
Seterus August 2012 - February 2014
Huron Consulting March 2011 - May 2012
ADP Dealer Services May 2006 - January 2011
Tektronix August 2005 - June 2006
Texas Instruments 2003 - 2004
Merant 2000 - 2003
ImageBuilder Software 1993 - 2000
Metheus January 1989 - May 1991
Skills
Quality Assurance, Test Automation, Testing, Test Planning, Software Quality..., Scrum, Agile Methodologies, Regression Testing, System Testing, SDLC, Software Engineering, Software Development, Test Strategy, Web Applications, C++, Agile Project Management, Test Cases, XML, Quality Center, TFS, Software Project..., Visual Studio, SQL, Web Services, Manual Testing, Performance Testing, Selenium, Databases, Microsoft SQL Server, C#, Management, Requirements Analysis, Java
Education
Portland State University 1966 — 2010
BS, Psychology
Marylhurst University 1985 — 2002
N/A, Music
Clackamas Community College 1986 — 1988
AA, Fine Arts / Music
Clackamas Community College 1986 — 1988
AA, Math & Computer Science
Portland Community College 1982 — 1984
Management & Supervisory Development
Syracuse University 1966 — 1968
Anthropology & Comparative Religion
CUNA Mutual Group April 2014 - Present
Promega November 2012 - April 2014
ADP Dealer Services February 2009 - November 2012
Northwoods Software December 2003 - February 2009
Scharmer Business Systems May 1998 - December 2003
Zurich North America May 1998 - October 2003
Independent Computer Consultants Association January 2000 - December 2000
Kraft Foods October 1995 - May 1998
TransUnion June 1994 - October 1995
Skills
Software Development, Contract Negotiation, Application Development, Outsourcing, E-commerce, Management, Team Leadership, Cross-functional Team..., Technical Leadership, Software Project..., Agile Project Management, Leading Change, Change Leadership, Change Management, .NET
Education
Concord Law School - Kaplan University 2004 — 2007
J.D., Law
University of Wisconsin-Stevens Point 1989 — 1993
B.S., Computer Information Systems
ADP Dealer Services July 2005 - Present
UBS February 2004 - July 2005
Motorola Mobility January 2000 - November 2003
Comark July 1999 - October 1999
BP April 1999 - June 1999
ABC-Naco November 1998 - April 1999
PepsiCo May 1998 - November 1998
Lake County Court House February 1998 - May 1998
Skills
Troubleshooting, Networking, Software Installation, Windows Server, Microsoft Office, Active Directory, Network Administration, Computer Hardware, TCP/IP, Laptops, Customer Service, Windows 7, Software Documentation, SharePoint, Operating Systems, Access, Printers, VMware, SQL, Databases, Windows, Microsoft Excel, Outlook, Business Analysis, Management, Mac OS, SDLC, System Administration, Process Improvement, Exchange 2010/2007/2003, T-SQL, Microsoft Exchange, Cisco Call Manager, Hummingbird DM
Education
Chicago State University 1993 — 1997
Berkshire Hathaway HomeServices September 2005 - Present
ADP Dealer Services August 2002 - February 2005
Harland Financial Solutions 2000 - 2004
Summit Information Systems September 1998 - March 2000
Skills
Real Estate, Investors, Foreclosures, Sellers, Short Sales, Relocation, First Time Home Buyers, Investment Properties, Selling, Residential Homes, ABR, Buyer Representation, Buyers, Condos, Contract Negotiation, Investments, Listings, Move Up Buyers, New Home Sales, Property, Property Management, Real Estate Transactions, REO, Real Property, Referrals, Sales, Single Family Homes, Townhomes, New Homes, Luxury, Relocation Buyers, SFR, National Association of..., Listing Homes, Resellers, Seller Representation, Acreage, Income Properties, CDPE, Existing Home Sales, First Time Home Sellers, Vacant Land, First Time Sellers, Comparative Market..., Negotiation, Agents, e-PRO, Buyer's Agent, Second Home, Marketing
Education
Clark College 1997 — 1998
Washougal High School
Currently available August 2013 - Present
ADP Dealer Services September 2012 - July 2013
Flex Execs Management Solutions April 2011 - December 2011
John Crane Americas April 1995 - December 2009
JOHN CRANE 1995 - 2009
Skills
Six Sigma, CCP, Compensation, HRIS, Deferred Compensation, Performance Management, Personnel Management, Compensation & Benefit, Training, Leadership, Mergers & Acquisitions, Human Resources, Payroll, Job Descriptions, Employee Benefits, Program Management, Management, Employee Engagement, Benefits Administration, Talent Management, Salary, Onboarding, Employee Relations, Organizational..., Job Evaluation, Succession Planning, Talent Acquisition, Performance Appraisal, Workforce Planning
Education
Colorado State University 1980 — 1984
BS, Clothing & Textiles/Business
Self June 2014 - Present
State of Illinois December 2009 - February 2013
USAF 1st Mob 1969 - 2013
Jewish Federation of Metropolitan Chicago November 1999 - November 2007
ADP Dealer Services December 1998 - November 1999
NCR August 1990 - November 1998
Memorex Telex December 1973 - October 1989
Skills
Unix, Data Center, SQL, Training, Performance Tuning, Project Planning, Databases, System Administration, Software Installation, Microsoft SQL Server, Troubleshooting, Active Directory, Windows Server, Storage, Servers, Hardware, Disaster Recovery, Switches, Software Documentation, Network Administration
Education
City Colleges of Chicago-Wilbur Wright College 1965 — 1967
Life Experience, Liberal Arts and Sciences, General Studies and Humanities
Intellys Corporation April 2005 - Present
ADP Dealer Services January 2002 - September 2004
Nortel 1999 - 2001
Wang Global April 1998 - February 1999
Vanstar Corporation January 1996 - May 1998
Atlanta Casualty Companies June 1993 - December 1995
Education
Shelbourne University 1985 — 1989
Bachelor Science, Information System Management
City University of New York 1979 — 1982
AAS, Electromechanical Engineering Technologies
MMC July 2006 - Present
Mercer June 2003 - July 2006
ADP Dealer Services February 2002 - June 2003
Mercer HR Consulting July 1999 - December 2001
Rotary International January 1994 - July 1999
Skills
Active Directory, Vendor Management, Disaster Recovery, IT Strategy, Integration, IT Management, Software Documentation, SharePoint, Testing
Education
Dakota State University 2013 — 2015
Master of Science (MSc), Computer and Information Systems Security/Information Assurance
National Louis University
BS, Management Information Systems
ADP Dealer Services OwnerKaren Kuffel Party ServiceJanuary 2004 - Present
Education
Cornell University 2006 — 2006
Certificate, Executive Leadership
Wells Fargo Bank March 2011 - Present
Bonneville Power Administration November 2010 - March 2011
Wells Fargo November 2009 - December 2010
ADP June 2002 - June 2009
ADP Dealer Services June 1996 - May 2002
ADP Dealer Services January 1990 - May 1996
ADP Dealer Services May 1984 - December 1989
Skills
SDLC, Quality Assurance, Software Quality..., Agile Methodologies, Testing, SharePoint, User Acceptance Testing, Requirements Analysis, Software Project..., Quality Center, Scrum, Process Improvement, Waterfall, Software Documentation, SQL, Business Analysis, Microsoft SQL Server, Visio, Requirements Gathering, ClearQuest
Education
College of Saint Benedict 1979 — 1983
BA, Business Administration
Madison Gas and Electric November 2011 - Present
TeamSoft Inc. October 2010 - November 2011
ADP Dealer Services February 2008 - June 2010
QWANtify, Inc. October 2007 - February 2008
Dean Health Plan, Inc. June 2005 - October 2007
TeamSoft Inc. March 2004 - June 2005
TeamSoft Inc. May 2002 - March 2004
Maxim Group September 2001 - April 2002
Solo Cup Company December 1998 - September 2001
TEKsystems September 1998 - December 1998
Skills
Application Development, Web Applications, SQL, Agile, XML, SQL Server, Visual Basic, HTML, JavaScript, Databases, IIS, Software Development, PL/SQL, ASP.NET, C#, VB.NET, Visio, Access, ASP, CSS, Windows, Web Services, MS Project, Analysis, SDLC, Troubleshooting, Documentation, Requirements Gathering, Web Development, Data Modeling, Visual Studio, Requirements Analysis, Testing, Perl, Microsoft SQL Server, .NET
Education
Colorado Technical University 2005 — 2007
Bachelors, Software Enginnering, 4.0
The University of Texas at San Antonio 1997 — 1997
No Degree, Computer Science, 4.0
University of Southern California 1990 — 1992
No Degree, Computer Science/Computer Engineering, 3.86
Field High School 1986 — 1990
High School Diploma, College Prep., 3.96
CDK Global October 2014 - Present
ADP Dealer Services June 2013 - October 2014
ADP Dealer Services 1999 - June 2013
Clackamas Community College January 2008 - May 2013
ADP Dealer Services, Inc. 1994 - 1999
ADP Dealer Services, Inc 1993 - 1995
ADP Dealer Services, Inc. 1984 - 1993
Century Management Services, Inc. 1981 - 1984
Skills
Management, Scrum, PMP, Cross-functional Team..., Software Project..., Project Management, Software Development, Training, Leadership, Agile Methodologies, Quality Assurance, Program Management, Customer Service, CRM, Product Management, Business Process, Product Marketing, Process Improvement, Business Intelligence, Project Planning, Risk Management, Team Leadership
Education
Concordia University-Portland 2001 — 2003
MBA, eBusiness
Portland State University 1973 — 1978
BS, Business
Clackamas Community College 1971 — 1973
AS, Business
ADP September 1996 - Present
ADP Dealer Services 1996 - Present
CDK Global 1996 - Present
Central Transport & Logistics Insights November 1991 - September 1996
Central Transport 1984 - 1988
Skills
Cross-functional Team..., New Business Development, Salesforce.com, CRM, Management, Sales Process, Solution Selling, Team Leadership, Process Improvement
Education
Central Michigan University 1978 — 1984
BS in Marketing & Management, Business
CDK Global April 2014 - Present
ADP April 2003 - Present
ADP Dealer Services April 2003 - Present
Skills
VMware, VMware ESX, VMware Infrastructure, VMware Certified..., VMware View, Microsoft Certified..., Servers, Server Administration, Server Architecture, Netbackup, Cisco IOS, SAN, MCSA, SharePoint, SQL, Active Directory, Microsoft SQL Server, Troubleshooting, Networking, System Administration, Windows Server
Education
Clark College 2000 — 2002
Computer Network Administration
Portland State University 1997 — 1999
Xtime May 2012 - Present
ADP Dealer Services December 2008 - May 2012
AutoMart August 2006 - November 2008
Wheels Inc. November 1998 - July 2006
RS Auto Brokers March 1996 - November 1998
Skills
Sales Process, B2B, Account Management, Customer Satisfaction, Fleet Management, Sales Operations, Sales Management, New Business Development, CRM, Competitive Analysis, Automotive, Sales, Salesforce.com, Vehicles, Team Building, Customer Retention, Selling, Automobile, Profit, Pricing, Sales Presentations, Cold Calling
Education
Elmhurst College 1998 — 2002
Bachelor, Sociology/Psychology
College of DuPage 1994 — 1998
Associate in Arts
Marquam Group 2014 - April 2015
Chrome Data Solutions August 2012 - January 2014
DealerTrack December 2011 - August 2012
Chrome Systems June 2011 - December 2011
Robert Half International January 2011 - June 2011
Project Management Institute 2008 - March 2011
Holiday Retirement 2010 - 2010
ADP Dealer Services October 1997 - November 2008
ADP Dealer Services October 1989 - November 1997
ADP Dealer Services March 1980 - October 1989
Skills
Waterfall, PMP, SharePoint, SDLC, Program Management, Leadership, Project Planning, Process Improvement, Business Analysis, Visio, Projects, Management, Project Management, Scrum, JIRA, CRM, Cross-functional Team..., MS Project, Microsoft Project
Education
Clark College 2015 — 2019
Portland Community College
Portland State University
Western Business
Team Velocity Marketing January 2014 - Present
Team Velocity Marketing November 2012 - Present
Team Velocity January 2011 - November 2012
ADP Dealer Services August 2009 - December 2010
Pfaff Porsche May 2004 - June 2006
Automotive Performance Group April 2002 - May 2004
Skills
Automotive, Sales Process, Customer Retention, Sales Management, B2B, Marketing Strategy, New Business Development, Sales Operations, CRM, Account Management, Sales, Marketing, Selling, Advertising
Education
Centennial College 2000 — 2003
Associates Degree, International Business
Zurich Insurance June 2004 - Present
ADP Dealer Services September 1996 - June 2004
Buckeye Nissan March 1981 - September 1996
Skills
Sales Operations, Selling, Sales, Leadership, Training, Marketing, Insurance, Marketing Strategy, Strategic Planning, Customer Service, Automotive, Property & Casualty..., Underwriting, Commercial Insurance, Executive Management, Account Management, Sales Management, Sales Process, Customer Retention, New Business Development, Salesforce.com, Customer Satisfaction
Education
Columbus State Community College 1983 — 1984
Business
Columbus West High 1978 — 1981
ADP Dealer Services 2001 - September 2014
ADP Dealer Services 1997 - 2001
Skills
Product Marketing, Team Leadership, Leadership, Agile Methodologies, Product Development, SaaS, Product Management, Cloud Computing, Software Project..., Software Development, Scrum, Cross-functional Team..., Enterprise Software, Process Improvement, SDLC, Management, Sales Management, Team Building, Salesforce.com, CRM, Solution Selling, Strategic Partnerships, Start-ups
Education
Colorado State University 1972 — 1976
Julesburg High School 1967 — 1971
ADP Dealer Services 2012 - Present
Yahoo! 2011 - 2012
Affinion Group 2010 - 2010
Affinion Group 2008 - 2010
New York University 2005 - 2008
London School of Economics 2004 - 2005
Skills
Cross-functional Team..., Strategy, Business Strategy, Product Management, Leadership, Competitive Analysis, Analysis, Product Development, Analytics, Business Development, Salesforce.com
Education
New York University - Leonard N. Stern School of Business 2006 — 2008
MBA
Cornell University 1997 — 2001
BS, Business Administration and Management, General
Cascade Networks October 2009 - Present
ADP Dealer Services April 2009 - October 2009
Volt Technical Resources November 2008 - March 2009
Longview Fiber June 2007 - June 2008
Hewlett-Packard June 1992 - July 2005
Oregon Graduate Institute June 1991 - June 1992
Education
Clark College 2006 — 2007
Power Utilities Technology
California Polytechnic State University, San Luis Obispo 1984 — 1990
Bachelor of Science, Computer Science
CDK Global August 2014 - Present
ADP Dealer Services January 2010 - July 2014
ADP Dealer Services July 2004 - December 2009
Cathedral Corporation April 2002 - January 2004
Adelphia Business Solutions May 1999 - March 2002
Young Life 1995 - 1997
Skills
Sales Process, Salesforce.com, Solution Selling, Account Management, B2B, Sales Management, Automotive, Customer Retention, Sales Presentations, Cold Calling, New Business Development, SaaS, Direct Sales, Selling, Sales Operations, Customer Satisfaction, Sales, CRM, Team Building, Negotiation, Networking, Cloud Computing, Automobile, Competitive Analysis, Business Development, Strategic Partnerships, Lead Generation
Education
Cornell University 1988 — 1992
B.S., Environmental Technology
USNR 2013 - Present
ColumbiaSoft Corporation 2013 - 2013
C-TRAN 2011 - 2013
ADP Dealer Services 2010 - 2011
ADP Dealer Services 2008 - 2010
ADP Dealer Services 2006 - 2008
Intel Corporation 2005 - 2006
Bonneville Power 2004 - 2005
Boise State University 2001 - 2003
Boise State University 2000 - 2001
Skills
Software Development, Quality Assurance, Project Management, PeopleTools, Database Administration, PeopleSoft System..., SQL*Plus, SQL Server Management..., Microsoft SQL Server, SQR, Crystal Reports, Technical Writing, Technical Documentation, Technical Support, PeopleSoft, Oracle, Business Analysis, Microsoft Office, SQL, Databases, Agile Methodologies
Education
Oracle 2000 — 2003
DBA Certification, Masters Certificate Oracle DBA
City University of Seattle
Communications
Clackamas Community College
Psychology
Lawson
Lawson Systems Administration
Oracle
PeopleSoft Systems Administration and Development
CDK Global 2007 - Present
Rush Videos January 2013 - July 2015
ADP Dealer Services 2003 - 2006
ADP Dealer Services January 2002 - December 2002
ADP Dealer Services January 2000 - December 2001
Carport Auto Parts June 1996 - June 1999
MailSouth 1993 - 1995
Skills
Business Analysis, Data Analysis, Automotive, Customer Service, Software Implementation, Data Conversion, Instructor-led Training, Website Development, Process Improvement, Salesforce.com, Visio, Software Documentation, Requirements Analysis, SharePoint, SQL, CRM, Business Process, Leadership, Troubleshooting, Training, Project Management, Customer Satisfaction, Testing, Access
Education
Central Alabama Community College 1996 — 1999
Associate of Applied Science, Drafting and Design Technology/Technician, General
Thompson high school
ADP Dealer Services March 2012 - Present
Acumed, LLC April 2010 - February 2012
Newedge Networks May 2004 - April 2010
Clark College September 2009 - March 2010
New Edge Networks (an EarthLink subsidiary) 2004 - 2010
EdgeFocus May 2002 - December 2003
Skills
Cisco Technologies, VoIP, Routers, VPN, Frame Relay, Cisco IOS, Troubleshooting, Switches, IP, WAN, EIGRP, Routing, OSPF, Cisco Routers, MPLS, Network Administration, CCNA, Network Engineering, DSL, T1, DNS, Wireless, Firewalls, Virtualization, Ethernet, Network Security, VMware, BGP, Telecommunications, Networking, LAN-WAN, Wireless Networking, Network Design, Active Directory, TCP/IP, Computer Network..., Unified Communications, SIP, Juniper, Technical Support
Education
Clark College 2005 — 2010
Dnet
ADP Dealer Services February 2009 - June 2009
ADP Dealer Services January 2003 - June 2009
ADP Dealer Services January 2002 - June 2009
ADP Dealer Services March 1985 - June 2009
ADP Dealer Services March 1985 - June 2009
ADP Dealer Services 1985 - June 2009
ADP Dealer Services January 1985 - January 2009
ADP Dealer Services January 2000 - January 2001
ADP Dealer Services January 2000 - January 2001
ADP Dealer Services January 1993 - January 2000
Education
County College of Morris 1975 — 1976
Music
County College of Morris
CDK Global October 2014 - Present
ADP Dealer Services February 1999 - October 2014
Skills
Account Management, Leadership, Change Management, Employee Training, Team Leadership, Customer Service, Team Building, Process Improvement, Talent Management, Coaching, Analysis, Human Resources, Operations Management, Customer Satisfaction, Employee Engagement, Budgets, Project Planning, Employee Relations, Call Centers, Leadership Development, Team Management, Employee Benefits, Microsoft Excel, Instructional Design, Staff Development, Program Management, Strategic Planning, Time Management, Project Management, Performance Management, Marketing, PowerPoint, Access, Public Speaking, Recruiting, Organizational..., Management, CRM
Education
Concordia College 1981 — 1985
Bachelor of Science, Education
Concordia University 1981 — 1985
Bachelor of Science, Education
Concordia University-Seward 1981 — 1985
Bachelor of Science, Elementary Education
CDK Global (International) October 2014 - Present
ADP Dealer Services August 2010 - October 2014
Reynolds & Reynolds 2004 - 2009
Skills
Account Management, Customer Retention, Sales Process, Training, Team Building, Process Improvement, CRM, Salesforce.com, Customer Satisfaction, Sales Operations
Education
Clackamas Community College 2009 — 2010
Project Management Certificate, Project Management
Ultimate Software 2012 - Present
ADP April 2008 - June 2012
ADP Dealer Services April 2008 - September 2010
Knology Inc May 2007 - March 2008
Programs R Us August 2004 - January 2007
Skills
Payroll, Human Resources, Employee Benefits, Training, Microsoft Office, Project Management, Customer Service, Call Center, Workshop Facilitation, File Management, SQL, Consulting, Process Scheduler, Inventory Management, Research, Invoicing, Contract Management, Purchasing, Production..., SharePoint, Employee Relations
Education
Clark Atlanta University 1997 — 1999
Mass Communications Major
ADP Employer Services February 2010 - Present
ADP Dealer Services March 2003 - June 2009
ADP 2003 - 2009
Education
Northeastern Illinois University 1993 — 1996
M.A., Political Science
Concordia University-River Forest 1982 — 1986
BA, Music and History
ADP Dealer Services CUSTOMER SERVICE REPADP Dealer ServicesMarch 1993 - Present
ADP 1993 - 2009
Education
Cypress College 1988 — 1992
ADP Dealer Services October 2011 - Present
ADP Dealer Services (provider of integrated computing solutions for auto industry) January 1997 - January 2009
Health Vision Corporation 1993 - 1997
MDA 1987 - 1993
Skills
Excel, PowerPoint, Outlook, Access, Microsoft Office, Hardware, Unix, VAX/VMS, Simply Accounting, DOS, Word, Printers, Adobe Acrobat, Problem Solving, Customer Service, Windows, Mainframe, Windows 7, Software Installation, Microsoft Excel, Software, CRM, Technical Support, Help Desk Support, Microsoft Word, Laptops, Software Documentation, Service Desk, XP
Education
Vancouver Community College 2011 — 2011
AA diploma, Administrative Assistant
CDI College 1990 — 1990
diploma, computer operatins
UBC 1970 — 1972
English, Russian, German languages and literature
Charles University in Prague 1967 — 1968
medicine
ADP Dealer Services February 2013 - Present
Mediagrif January 2010 - September 2012
The Broker Forum - Mediagrif April 2002 - January 2010
The Broker Forum - Mediagrif October 2000 - April 2002
Sheraton November 1999 - September 2000
Skills
Account Management
Education
Champlain College 1997 — 1999
Centennial Regional High School 1992 — 1997
High School Diploma
Peekay Inc. July 2014 - May 2015
ADP Dealer Services March 2013 - April 2014
Central Washington University March 2009 - September 2012
Red Robin March 2008 - December 2008
Skills
Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Public Speaking, Research, Customer Service, Teamwork, Criminal Justice, English, Enforcement, Social Media, Dreamweaver, Photoshop, Web Design, CSS, Time Management, HTML, Adobe Creative Suite, Outlook, Web Development, Flash, Social Networking, Editing
Education
Central Washington University 2008 — 2013
Bachelor of Arts (B.A.), Law and Justice
Cascade High School 2004 — 2008
High School, General High School
Sno-Isle Tech Skills Center 2006 — 2007
Certification, Web Design
BOKA Restaurant Group May 2014 - Present
Stay at Home Mom 2008 - April 2014
Elka Geller Nelson & Associates, LLC 2002 - 2008
Levy Restaurants (McCormick Food Service Partners) 1996 - 1998
ADP Dealer Services 1995 - 1996
Chicago Cubs 1991 - 1995
Skills
Accounting, Educational Consulting, Event Planning, Volunteering, Microsoft Word, Blogger, Fundraising, Event Management, Facebook, Management
Education
Chicago State University
Bachelor of Applied Science (B.A.Sc.), Accounting
The Intelitech Group 2009 - Present
Columbia Ultimate September 1995 - June 2006
ADP- Dealer Services April 1990 - April 1994
Skills
Analytics, Strategic Planning, Business Analysis, Process Improvement, Customer Service, Team Building, Call Center, Call Centers, Data Analysis, Business Strategy, Software Documentation, Vendor Management, Team Leadership, Analysis, Executive Management, Leadership, Management, Training, Marketing, Operations Management
Education
New Hampshire College 1984 — 1985
Clark College
ADP Dealer Services April 2006 - January 2015
Northwestern Medicine - Central Dupage Hospital 2015 - 2015
Northwestern Medicine - Central Dupage Hospital 2015 - 2015
Skills
Active Directory, Cisco Technologies, VMware, Cisco IOS, Unix, Windows Server, Data Center, TCP/IP, DNS, Routers, Cisco Routers, Switches, Routing, VPN, Networking, Network Security, Virtualization, Network Engineering
Education
Cincinnati State Technical and Community College 1978 — 1980
Associate's Degree, Electronic communications
Affinity Health System December 2010 - Present
Ministry Health Care May 2007 - March 2011
SCA Americas 2006 - 2007
ADP Dealer Services 2004 - March 2006
Skills
Networking, Active Directory, Process Improvement, Windows Server, Troubleshooting, DNS, Healthcare Information..., XP, Disaster Recovery, Microsoft SQL Server, VMware, Software Documentation, System Administration, Project Management, Windows, Microsoft Exchange, VPN, Windows XP
Education
Fox Valley Technical College 2001 — 2003
Associate of Applied Science, IT - Network Specialist
Community College of the US Air Force 1994 — 1995
Associate of Applied Science (AS), Radar Communications and Systems Technology
home October 2013 - Present
ADP Dealer Services June 1987 - October 2013
Education
Colorado College
Portland State University
Ceridian 2005 - Present
Affiliated Computer Services 2004 - 2005
Affiliated Computer Services 2002 - 2004
A Quality Temp 2002 - 2003
ADP Dealer Services 2000 - 2002
Nabisco 1998 - 2000
Education
Central State University
Bachelor of Science, Marketing
ADP Dealer Services March 2002 - May 2014
Skills
Microsoft Office, Microsoft Excel, Windows
Education
Cerritos College 1975 — 1977
Associate's Degree, Sociology