Experience
Spoiled Dog Designs   2008 - Present
ADP Dealer Services   1990 - 1994
Ingres  1986 - 1990

Skills
Dog Harness Design, Dog Fashion Design, Custom Design Dog..., Dog Wedding Accessories, Small Business, Fashion, Public Speaking, Entrepreneurship, Coaching, Social Media, Social Networking, Customer Service, Social Media Marketing, Strategic Planning, Retail, Marketing, Marketing Strategy, New Business Development, Sales, Advertising, Online Advertising, Leadership

Education
Clayton University
MS, Organizational Psyhology

Rutgers, The State University of New Jersey-Newark
Bachelor's degree, Psychology

Experience
ADP Dealer Services   November 2012 - Present
ADP Dealer Services   May 2012 - Present
Artwork by Camille   May 2009 - Present
ADP Dealer Services   April 2010 - May 2012
Plan-it Granite   May 2008 - December 2008
Global E-Sourcing, Inc.   January 2006 - May 2008
The Great Indoors  February 1999 - January 2006

Skills
Customer Service, Retail, Furniture, Team Building, Advertising, Microsoft Word, Microsoft Office, Account Management, Art, PowerPoint, Sales, Microsoft Excel, Strategic Planning, Outlook, Marketing

Education
Saint Xavier University   1982 — 1983
Art

Maria High School   1978 — 1982

Experience
CDK Global  December 2014 - Present
ADP Dealer Services   July 2013 - December 2014
ADP Dealer Services   October 2011 - July 2013
The Dannon Company  April 2011 - October 2011
The Dannon Company  June 2007 - April 2011
State Farm Agent  January 2005 - October 2006

Skills
Forecasting, Financial Analysis, Process Improvement, Analysis, Accounting, Finance, Leadership, Management, Strategic Planning, Financial Reporting, Microsoft Office, Income Statement, Account Reconciliation, Accounts Receivable, SAP, Budgets, Auditing, Payroll, Internal Controls, Analytics, Public Speaking, Business Objects, Project Planning, Customer Service, Account Management, Accounts Payable, Problem Solving, Lean Operations, Business Intelligence..., Hyperion Planning, Smartview, Cognos, Impromptu, SAS, Project Management, Revenue Recognition

Education
Utah State University - Jon M. Huntsman School of Business   2011 — 2013
MBA, Business

University of Utah - David Eccles School of Business   2007 — 2010
Bachelors of Science, Business Administration

Snow College   2005 — 2007
AS, Business Administration

Utah College of Massage Therapy   2003 — 2004
AS, Massage Therapy

Experience
AutoAlert, Inc.   March 2014 - Present
Showroom Logic  October 2013 - January 2014
eXtéres Corporation   April 2013 - August 2013
Team Velocity  March 2011 - January 2013
Cobalt - ADP Dealer Services   July 2010 - March 2011
ADP Dealer Services   October 2004 - February 2011
The Reynolds and Reynolds Company - Half A Car Division   1994 - 2001

Skills
Customer Retention, Sales Process, Sales Management, Sales Operations, Online Advertising, Digital Marketing, New Business Development, Team Building, Automotive, SEM, Selling, Lead Generation, Sales, SEO, Marketing, Account Management, CRM, B2B, Retail, Training, Business Development, Email Marketing, Strategic Partnerships

Education
NADA Dealer Academy   1980 — 1982
1982, Automotive Management

Providence College   1976 — 1980
BA, Political Science and Government

Experience
Practicum Experience   February 2013 - March 2013
Sears Home Improvement Products  July 2007 - June 2008
Paychex, Inc.   November 2005 - August 2006
ADP Dealer Services   June 1997 - August 2003

Skills
Microsoft Office, PowerPoint, Microsoft Excel, Customer Service, Team Building, Outlook, Negotiation, Change Management, Project Management, Team Leadership, Inventory Management, Leadership, Troubleshooting, Microsoft Word, Employee Relations, Process Scheduler, Management, Project Planning, Time Management, Program Management, Customer Satisfaction, Medical Ethics, Medical Terminology, Healthcare Management, Front Office..., Medical Billing, Customer Service..., Office Management, 10-Key, Contract Negotiation, Public Speaking, Human Resources, Training, Administration, Call Centers, Process Improvement

Education
San Joaquin Valley College-Modesto   2011 — 2013
Associate's Degree

Texas Lutheran College

Experience
MillerCoors  December 2014 - Present
SC Johnson & Son, Inc.   January 2012 - September 2014
Advocate Health Care  August 2005 - January 2012
Thomson NETg  March 2005 - August 2005
TravelCLICK  December 2004 - February 2005
TravelCLICK  January 2004 - December 2004
SXC Health Solutions  April 2000 - February 2004
ADP Dealer Services   April 1998 - April 2000

Skills
Learning Technology, Educational Technology, Leadership, Learning Management..., Learning Management, E-Learning, Organizational Learning, Instructional Design, Thought Leadership, Strategic Leadership, Strategic Planning, Strategy Implementation, Software Implementation, Enterprise Architecture, System Architecture, Technology Evaluation, Workday, Building Relationships, Enterprise Software, Leading Change, Change Management, Training, User Experience, Project Management, Organizational..., Management, Multimedia, Blended Learning, Web Design, SharePoint, Web Development, eLearning, User Interface Design, Project Planning, Instructor-led Training, Strategic Communications, Technology Management, Adult Learning Theory, Distance Learning, Healthcare, People Skills, Mobile Learning, Technology, Education, Digital Strategy, Competency Management, Competency Based..., Metrics, Cross-functional Team..., Strategy

Education
Purdue University   1993 — 1997
B.A.

Lake Central High School   1989 — 1993
High School Diploma

Experience
Microsoft  June 2013 - Present
ADP Dealer Services   September 2011 - June 2013
ADP Dealer Services   March 2008 - September 2011
McKesson Provider Technologies  September 2006 - March 2008
ADP Dealer Services   June 2005 - September 2006
Tier 1   May 2004 - May 2005

Skills
Management, Sales Management, New Business Development, Sales, Salesforce.com, Sales Process, Strategic Sales, Networking, SaaS, Cloud Computing, Implementation Planning, Client Issue Resolution, Forecasting, Account Management, Solution Selling, Negotiation, Microsoft Office, Time Management, Contract Negotiation, Sales Channel..., Team Management, Lead Generation, Sales Operations, Direct Sales, Team Leadership, Customer Satisfaction, Team Building, Selling, Sales Presentations, CRM

Education
Robert Morris University   2000 — 2004
BSBA, Business, Management, Marketing, and Related Support Services, 3.93

Experience
Randstad USA  August 2014 - Present
Alabama Media Group  January 2014 - August 2014
Verizon Wireless  October 2010 - January 2014
SunGard Financial Systems  November 2009 - August 2010
ADP Dealer Services   January 2000 - June 2009

Skills
Management, Leadership, Customer Service, Microsoft Office, Solution Selling, Sales, Forecasting, Selling, Training, Cold Calling, Networking, Sales Operations, Negotiation, Salesforce.com, Time Management, Marketing, Account Management, Recruiting, Sales Process

Education
Samford University   1992 — 1997
Bachelor of Science (B.S.)

University of Phoenix   2008 — 2009
Master of Science (MS)

Experience
Star SU, LLC  2007 - Present
Chelsea Police Department  1987 - Present
Chelsea Community Hospital  June 2006 - March 2015
ADP Dealer Services   2003 - 2006
ADP Network Services  August 1980 - January 2003

Skills
Manufacturing..., Manufacturing, Engineering, Machine Tools, Cnc, Lean Manufacturing, Continuous Improvement, SPC, Six Sigma, Machining, Automotive, Product Development, Engineering Management

Education
Schoolcraft College

Experience
VitalSmarts  February 2015 - Present
Xactware  May 2011 - October 2014
Xactware  April 2011 - October 2014
ADP Dealer Services   March 2011 - May 2011
LDS Church  September 2006 - March 2011

Skills
SaaS, Salesforce.com, Sales, Account Management, Customer Service, Team Leadership, HTML, Lead Generation, Windows, Training, Direct Sales, Solution Selling, Management, Sales Process, Leadership, Sales Management, Product Management, Project Management

Education
University of Utah   2004 — 2006
Bachelor of Science (BS), Exercise Sport Science

Snow College   2003 — 2004
Associate's degree, General Studies

Experience
Freescale Semiconductor  August 2014 - Present
Freescale Semiconductor  June 2014 - August 2014
ADP Dealer Services   December 2011 - June 2012
IBM  June 2011 - December 2011
Jinshuizhengdao Certified Public Accountants Co., Ltd.   January 2011 - May 2011

Skills
Microsoft Excel, Microsoft Office, Financial Accounting, Financial Analysis, SQL, SAP ERP, Stata, Financial Reporting, QuickBooks, Data Analysis, Microsoft Word, Research, Emcee, Directing, Swimming, Internal Audit, GAAP, Accounting, Auditing, PowerPoint

Education
Southern Methodist University - Cox School of Business   2013 — 2014
Master of Science (M.S.), Accounting, 3.6

The University of Texas at Dallas - School of Management   2012 — 2013
Master of Science (M.S.), Accounting, 4.0

Renmin University of China   2008 — 2012
Bachelor of Laws (LL.B.), Sociology

Beijing 101 Middle School   2002 — 2008
Science

Experience
Juniper Networks  July 2015 - Present
Juniper Networks  September 2014 - June 2015
AT&T  April 2009 - August 2014
Esri  May 2008 - August 2008
ADP Dealer Services   July 2003 - August 2007

Skills
MPLS, IP, Switches, TCP/IP, VPN, QoS, BGP, OSPF, Frame Relay, Telecommunications, Routing, Network Engineering, Multicast, Network Architecture, VoIP, Checkpoint Security, DDoS Mitigation, Networking, Network Administration, EIGRP

Education
University of Maryland College Park   2007 — 2008
Master of Science, Electrical Engineering

RMIT University   1999 — 2003
Bachelors of Science, ECE

Holmesglen Institute   1998 — 1999
Associate, Computing Technology

Experience
Cabela's  June 2014 - Present
Regal Nissan  September 2013 - December 2013
ADP Dealer Services   October 1987 - June 2009
Oz Electrical Supply   1997 - 1998
Heuring Chevrolet-Cadillac Inc   May 1979 - October 1987

Skills
MS Office Suite, EHR, kerning, Software Implementation, Accounting, Software Project..., Contract Management, Payroll Administration, factory communications, Claims Management, Controller, backlog management, Master Scheduling, Administrative Support, Financials, Manufacturing, OSHA c ompliance, HIPAA compliance, Sarbanes-Oxley..., Project Documentation, Data Analysis, MIS, Data Entry, Inventory Control, Access, Excel, Word, Budgeting, Documentation, MS Project, Compliance, Inventory Management, Payroll, Vendor Management, Outlook, PowerPoint, Team Leadership, Billing, Project Planning, Microsoft Office, Scheduling, Healthcare, Accounts Receivable, Accounts Payable, SAP, Administrative..., Budgets, Software Documentation, Management, Process Scheduler

Education
Chattahoochee Tech College   2010 — 2011
diploma, Medical assisting, 4.0

Purdue University   1981 — 1986
marketing, human resources

Experience
Self-Employed  August 2014 - Present
DudaMobile  August 2013 - March 2014
ADP Dealer Services   March 2011 - July 2013
Self-Employed  July 2010 - January 2011
Conduit  February 2010 - May 2010
Tira Wireless  September 2007 - August 2008
Wellsphere   May 2007 - September 2007

Skills
Online Marketing, Strategy, Google Analytics, Marketing Strategy, Analytics, Marketing Management, Start-ups, Product Management, Marketing, Product Development, SEO, E-commerce, Mobile Applications, User Experience, Analysis, Budgeting, Social Media, Product Marketing, Email Marketing, SEM, Web Analytics, Team Building, Team Leadership, Digital Marketing, Strategic Planning, New Business Development, Business Strategy, Integrated Marketing, Promotions, Product Launches, Enterprise Software, Brand Development, Brand Management, Lead Generation, Mobile Marketing, PPC, Entrepreneurship, Landing Page..., Management, Competitive Analysis

Education
San Jose State University   2007 — 2010
Business Management, Marketing; Economics

Experience
CDK Global (Formerly ADP Dealer Services)   October 2014 - Present
ADP Dealer Services   July 2013 - October 2014
ADP Dealer Services   June 2012 - June 2013
ADP  June 2011 - July 2012
Walgreens  May 2009 - June 2011
Kemper Sports  2004 - 2011
Walgreens  May 2008 - August 2008

Skills
Salesforce.com, SnagIt, Public Speaking, Sales Process, Cold Calling, Data Warehousing, B2B, Sales, Leadership, Solution Selling, Lead Generation, Business Development, Sales Presentations, Selling, Channel Partners, Team Building, Direct Sales, Strategy

Education
Saint Mary's College   2005 — 2009
Bachelor of Business Administration (B.B.A.), Marketing and International Business

Stevenson High School   2001 — 2005

University of Notre Dame

Experience
ADP - Employer Services  April 2011 - Present
ADP Dealer Services   March 2008 - June 2011
ADP Dealer Services   April 2007 - June 2009
ADP / BZ Results   May 2005 - April 2007
BZ Results a division of ADP   October 2004 - May 2005
PFPC  February 2001 - July 2004
Boston Financial Data Services  December 1994 - February 2001

Education
Roger Williams University   1996 — 1996

Kaplan University
Business

Experience
Dataset Inc.  January 2014 - Present
ADP Dealer Services   August 2000 - June 2010
ADP Dealer Services   August 2000 - June 2010

Skills
Process Improvement, Training, Management, Team Building, Project Management, Employee Training, Team Leadership, Customer Service, Consulting, Operations Management, Management Consulting, E-Learning, Instructor-led Training, Learning Management..., Support-Dealership..., Salesforce.com, B2B, Customer Satisfaction, Sales Process, Automotive, Customer Retention, Sales Operations

Education
Bryant & Stratton Business Institute   1980 — 1981
Associates Degree, Business/Computer programming

Rochester Institute of Technology
Computer Programming

Experience
LifeWise Health Plan of Oregon  October 2013 - Present
Kaiser Permanente  April 2013 - August 2013
The ODS Companies  November 2010 - March 2012
The ODS Companies  November 2008 - November 2010
Diesel Insurance Agency   July 2006 - November 2008
Adventist Health  September 2003 - February 2006
ADP Dealer Services   1999 - 2002

Skills
CRM software, Channel Partners, Account Management, Sales, Health Insurance, Business Development, Insurance, Employee Benefits, New Business Development, Salesforce.com, Cold Calling, Negotiation, Marketing Strategy, Sales Management, Brokers, Sales Presentations, Health Savings Accounts, Property & Casualty..., Self-funded, Benefits Administration, Sales Process, Process Improvement, Contract Negotiation, Healthcare, Occupational Health, Healthcare Reform, Group Insurance, Budgets, Customer Service, Time Management, CRM, Health Care Reform, Vendor Management, Healthcare Industry, Sales Operations, Strategy, Analysis, HIPAA, Managed Care, Executive Management, Group Medical, Competitive Analysis, Outlook, Training, Workers Compensation

Education
Southern Oregon University   1992 — 1995
BA, English, Writing

Granite Hills High School   1986 — 1989

Southwestern Oregon Community College

Experience
Berglund Toyota   October 2013 - Present
Honda, Lexus, BMW, Mercedes-Benz,Infiniti   April 2009 - October 2013
ADP Dealer Services   April 2007 - April 2009
Saturn  June 1988 - April 2007
Berglund Automotive Group   April 1986 - June 1988
Bob Bell Nissan   January 1983 - March 1986

Skills
Automotive, Sales Management, Service Management, Finance, Used car management, Automotive Parts, Training, Management

Education
Shenandoah University   1975 — 1979
Music education, Music

Experience
CDK Global  October 2013 - Present
ADP Dealer Services   March 2008 - October 2013
ADP Dealer Services   March 2007 - March 2008
ADP Dealer Services   February 2005 - March 2007
Charter Communications  March 2002 - February 2005

Skills
Cisco Call Manager, VoIP, Project Management, Management, Account Management, ITIL Certified, PMP, Telephony, Vendor Management, Switches, Routers, Telecommunications, WAN, Salesforce.com, Solution Selling, IT Management, Software Documentation, Customer Satisfaction, Windows Server, Product Marketing, Data Center, Cloud Computing, SaaS, Network Security, Training, Software Installation, Sales Process

Education
Southern Oregon University   1996 — 2000
Bachelor of Science, Computer Information Science

Southern Oregon University   1996 — 2000
Bachelor of Science, Computer Information Science, Computers/Business

Experience
Quality Software Engineering, Inc.   January 2014 - Present
Intel Corporation  February 2013 - December 2013
Welch Allyn, Inc.   July 2003 - November 2012
Credence Systems Corp.  1999 - 2003
Quality Software Engineering, Inc.   1985 - 2002
Rogue Wave Software  1994 - 2000
Itron  1993 - 1994
Protocol Systems, Inc   1992 - 1993
Tektronix  1985 - 1990
ADP Dealer Services   1985 - 1986

Skills
C++, Java, C#, tools.h++, .NET, Medical Devices, Visual Studio Team..., SQL, Windows software..., Embedded Systems, Multi-threaded..., Teaching, Mentoring, Solaris, Protocols TCP/IP, Debugging, Software Engineering, Object Oriented Design, Embedded Software, Unix, FDA, Software Development..., Software Development, Rogue Wave, Visual Studio, Windows CE, Testing, Linux, Software Design, Software Documentation, OOP, ClearCase, Shell Scripting, Microsoft SQL Server, Databases, Agile Methodologies, Programming, Integration, Operating Systems, System Architecture, C, Python, Django Web Framework, Javscript, JQuery, WCF, jQuery, JavaScript, Django, XML

Education
Pratt Institute   1966 — 1968
Master of Science (MS), Computer Science

Wagner College   1962 — 1966
Bachelor of Science (BS), Physics

Brooklyn Technical High School   1958 — 1962
Technical College Prep

Experience
Xerox  November 2013 - Present
Caesarstone US  October 2012 - November 2013
ADP Dealer Services   2011 - 2012
ViewSonic  2005 - 2009
Software Spectrum  2004 - 2005
Dell  1999 - 2004

Education
Roosevelt University   2003 — 2005
BPS, Business

Experience
Dealer Web Help   May 2007 - Present
ADP Dealer Services   October 2005 - May 2007
Team Toyota  January 2002 - January 2004
Prestige Ford  April 2001 - December 2001
Christensen Pointiac Buick GMC   August 1998 - April 2001

Skills
E-commerce, Online Advertising, Web Marketing, Sales Process, Salesforce.com, Lead Generation, Cold Calling, Customer Retention, Automotive, Account Management, Direct Sales, B2B, Selling, Sales Management, Sales Operations, Marketing Strategy, Market Planning, Team Building, New Business Development, Customer Satisfaction, Digital Marketing, Online Marketing, Vehicles, Automobile, Sales, Management, Profit, Dealers, Competitive Analysis, Small Business, SEM, Advertising Sales, Sales Presentations, Automotive Aftermarket, Email Marketing, Marketing, Online Reputation..., Parts, Mobile Marketing, Strategic Partnerships, Internet Strategy, CRM, SEO, Start-ups, Google Adwords, Social Media Marketing, Direct Marketing, Customer Service, Negotiation, Inventory Management

Education
Rider University   2002 — 2004
Business Administration, Management, Economics, German

Fritz Schumacher Schule, Hamburg, Germany   2001 — 2001
Diploma, General

Experience
Rodan and Fields  September 2014 - Present
Coldwell Banker Gundaker  July 2013 - Present
PureCars  July 2013 - 2014
Dealpigg, LLC  August 2012 - July 2013
Groupon  January 2012 - August 2012
NTN Buzztime  March 2011 - 2012
ADP Dealer Services   February 2009 - December 2010
Coldwell Banker Gundaker  June 2005 - October 2009
CarsDirect.com  March 2007 - February 2009

Skills
Internet, Automotive, Customer Service, Problem Solving, Strategic Planning, Key Account Management, Leadership, Microsoft Word, Microsoft Excel, Twitter, Organization, Negotiation, New Business Development, Contract Negotiation, Social Networking, Business, Account Management, Sales Management, Cold Calling, Social Media, Start-ups, CRM, Sales Operations, Customer Retention, Marketing Strategy, Strategic Partnerships, Pricing, Product Marketing, B2B, Lead Generation, Sales, Retail, Selling, Social Media Marketing, Strategy, Team Building, Time Management, Direct Sales, Business Development, Marketing, Management, Trade Shows, Sales Process, Training, Online Advertising, Customer Satisfaction, Marketing Communications, Online Marketing, Salesforce.com, Networking

Education
Univeristy of Missouri-St. Louis   2012 — 2013
Bachelor of Arts (BA), History, Junior

Pearland HS   1996 — 1999

Alvin CC

Purdue University
BA, Public and Mass Media Communications

Experience
M5 Management Services, Inc.   May 2010 - Present
Keating Auto Group   April 2010 - Present
Warwick InfoTech, LLC   September 1988 - Present
Net Profit Inc.   April 2002 - April 2010
ADP Dealer Services   March 1999 - March 2002
Mazda Distributors Great Lakes   June 1990 - February 1999
BMW of North America, Inc.   June 1977 - August 1988
Renault USA   June 1972 - May 1977
Volvo USA   November 1968 - April 1972

Skills
Marketing, Dealer Management, Personal Development, Customer Retention, Automotive, Customer Satisfaction, Profit, Vehicles, Automobile, Parts, Business Planning, Sales Process, Process Improvement, Operations Management, Training, Management Consulting, Management, Team Building, Sales Management, B2B, Purchasing, Strategy, Dealers, Warranty, Automotive Aftermarket, Sales, Coaching, Performance Improvement, Logistics, Sales Operations, Manufacturing, Continuous Improvement, Retail, Selling, Customer Service, Inventory Management, New Business Development, Inventory Control, Negotiation, Automotive Repair, Profit Maximization, Hiring, Income Statement, Forecasting, Fleet Management, Competitive Analysis, Cross-functional Team..., P&L Management, Executive Management, Pricing

Education
Seton Hall University   1964 — 1968
Bachelor’s Degree, English Journalism

BERGEN CATHOLIC PREP   1960 — 1964
High School, College Prep

Experience
Sutherland Global Services  October 2014 - Present
ACS, a Xerox Company  February 2010 - September 2014
ADP Dealer Services   July 2000 - July 2007
ADP Dealer Services   2000 - 2007
Pratt & Whitney  July 1996 - July 2000
Pratt & Whitney  July 1995 - January 1997
Pratt & Whitney  July 1992 - June 1995

Skills
Salesforce.com, SaaS, Solution Selling, Software Industry, Leadership, Sales, CRM, Outsourcing, Sales Process, Enterprise Software, Professional Services, Cloud Computing, Lead Generation, Strategic Partnerships, Account Management, Selling, Direct Sales, Business Development, Sales Operations, Business Alliances, Call Centers, Managed Services, Channel Partners, Vendor Management, BPO, Strategy

Education
Rensselaer Polytechnic Institute   1987 — 1992
BS, Aeronautical Engineering

Experience
ADP Dealer Services   January 2005 - February 2013

Skills
Leadership, Process Improvement, Team Leadership, Business Analysis, Cross-functional Team..., Project Management, Management, Account Management, Operations Management, Payroll, Change Management, Microsoft Office, Team Building, Business Process..., Vendor Management

Education
Southern Polytechnic State University
Master's degree, Information Technology

Experience
MOO  September 2015 - Present
Big Fish Results   2012 - Present
New Life  March 2014 - March 2015
inMusic Brands  January 2012 - March 2014
ADP Dealer Services   March 2010 - January 2011
Pacific Sunwear  2003 - 2008

Skills
Social Media Marketing, Blogging, Twitter, LinkedIn, Facebook, StumbleUpon, Personal Training, Strength Training, Social Entrepreneurship, Email Marketing, Innovation, Word Of Mouth Marketing, Social Media, Copywriting, Reputation Management, Online Marketing, SEM, Digital Marketing, YouTube, Google Analytics, Google Adwords, Social Networking, Wordpress, Web 2.0, SMO, SEO, Keyword Research, Lead Generation, Marketing Strategy, Digital Strategy, Social Marketing, Web Marketing, Digital Media, Photography, PPC, Affiliate Marketing, Link Building, Website Development, Community Management, Viral Marketing, Fitness, Social Media Monitoring, Tumblr, Writing, Fitness Training, Flickr, Content Marketing, Facebook Marketing, E-commerce, CMS

Education
Rhode Island College   2004 — 2009
Bachelors, Psychology

Experience
Tektronix  January 2000 - Present
Cotelligent  April 1998 - December 1999
ADP Dealer Services   April 1986 - March 1998
Singer-Link Flight Simulation Division  July 1985 - March 1986
Landis and Gyr Systems   July 1981 - June 1985

Skills
Perl, ClearQuest, Java, JavaScript, ClearCase, C, C++, Databases, Software Development, OOP, Unix, JIRA, Python

Education
San Jose State University   1983 — 1985
Masters, Computer Science

San Jose State University   1978 — 1983
Bachelor's, Mathematics

Experience
AIG Advisor Group  March 2011 - Present
Gong Club (FDJC Car 26)   2002 - 2014
FDJC Car 26   2002 - 2014
AIG Advisor Group  March 2010 - March 2011
AIG Advisor Group  October 2007 - March 2010
ADP Dealer Services   December 2006 - October 2007
Morgan Stanley  June 2003 - December 2005
J & W Seligman  January 1998 - September 2002
J & W Seligman  October 1995 - January 1998
Merrill Lynch  April 1994 - September 1995

Skills
Mutual Funds, Financial Services, Equities, Securities, Investments, Wealth Management, FINRA, Series 63, Fixed Income, Series 7, Asset Management, Investment Advisory, Relationship Management, Risk Management, Trading, Retirement Planning, Hedge Funds, Alternative Investments, Series 24, Retirement, Investment Management, Financial Planners, Capital Markets, Series 65, Asset Allocation, Investment Strategies, Fixed Annuities, Wealth, Insurance, 401k, Portfolio Management, Finance, Financial Advisory, Estate Planning, Financial Risk, Wealth Management..., Uniform Combined State..., Series 6, Pensions, Management, Series 99, Strategic Financial..., AML, Financial Planning, Anti Money Laundering, Commission Processing, Mutual Fund Trading, DTCC CommServ

Education
St. Peter's College   1982 — 1983
Bachelor of Fine Arts (B.F.A.), Finance, General

Experience
Accela, Inc.   August 2013 - Present
Epicor Software Corp  October 2010 - June 2013
ADP Tax Services   August 2007 - March 2010
ADP Dealer Services   2006 - 2007
ADP Dealer Services   January 2003 - March 2006

Skills
Customer Satisfaction, Customer Retention, Technical Support, Troubleshooting, Software Engineering, Hardware Support, Software Implementation, Customer Service, Integration, Databases, Enterprise Software, Salesforce.com, Software Documentation, Computer Hardware, Process Improvement

Education
California State University Bakersfield   1980 — 1983
BA, Communications

Riverside Community College   1978 — 1980
AA, Education

Moreno Valley High School

Experience
ADP Dealer Services   March 2014 - July 2015
Insight Global  October 2013 - March 2014
Florist Transworld Delivery  April 2007 - October 2013

Skills
Business Intelligence, Visio, Vendor Management, CRM, Networking, Computer Hardware, Customer Service, Integration, Microsoft Office, Project Management, Salesforce.com, Team Building, Windows 7, Process Improvement, Software Documentation, Troubleshooting, Management, Training, Sales, Active Directory, Technical Support, Microsoft Excel, VMware, Access, Leadership, Windows XP

Education
Rutgers University   2001 — 2006
Bachelor's degree, Economics

Experience
Coty Inc.  January 2015 - Present
Coty  October 2012 - January 2015
ADP Dealer Services   March 2011 - October 2012

Skills
Microsoft Office, Outlook, Management, Microsoft Excel, SAP, Microsoft Word, Salesforce.com, Cognos, PowerPoint, Concur, Event Planning, Customer Service, Sales, Data Entry, Financial Analysis, Social Media, Microsoft PowerPoint, Marketing, BEx Analyzer

Education
Rutgers, The State University of New Jersey-New Brunswick   2006 — 2011
Bachelor of Arts (B.A.), Psychology

Experience
ADP  2012 - Present
ADP Dealer Services   July 2011 - April 2012

Skills
B2B, Business Development, Cold Calling, Employee Benefits

Education
Shippensburg University of Pennsylvania   2005 — 2010
Human Communications

Experience
Tampa Vocational Institute   February 2015 - Present
Hillsborough County City County Planning Commission  September 2010 - Present
Institute for Corporate and Continuing Education at HCC  July 2009 - June 2014
Century 21 Beggins Enterprises  March 2005 - July 2009
ADP Dealer Services   August 1993 - March 2005

Skills
Selling, Customer Service, Public Speaking, New Business Development, Team Building, Strategic Planning, Marketing, Event Planning, Training, Sales, Microsoft Office, Salesforce.com, Selling Skills, Public Relations, Leadership Development, Building Relationships, Contract Negotiation, Project Management, Account Management, Sales Process, Sales Management, Negotiation, Leadership, Business Development, Budgets, Management, Operations Management, Marketing Strategy, Small Business, CRM, Enterprise Software, Business Planning, Strategy, Project Planning, Program Management, Analysis, Coaching, Government, Social Networking, Recruiting, Social Media, Proposal Writing, Consulting, Entrepreneurship, Customer Retention, Networking, Mergers & Acquisitions

Education
Saint Lawrence University   1985 — 1989
Bachelor of Science, Biology with minor in Music

Experience
Minor Details   April 2005 - Present
ADP Dealer Services   July 1998 - April 2005
GBC  July 1990 - June 1996
Smart Jewelers   1968 - 1987

Skills
E-commerce, Business Strategy, Team Leadership, Solution Selling, Lead Generation, Project Management, SEM, Strategic Partnerships, New Business Development, Product Management, B2B, CRM, Account Management, Business Development, Product Marketing, Retail, Business Intelligence, Social Media Marketing, Marketing, Social Media, Business Planning, Online Marketing, Mergers, Team Management, Enterprise Software, Sales Process, Digital Marketing, Sales, Business Process..., Web Analytics, Advertising, Team Building, Cross-functional Team..., Direct Sales, Forecasting, SEO, Email Marketing, Strategy, Salesforce.com, Contract Negotiation, Business Analysis, Online Advertising, Product Development, Entrepreneurship, Sales Management, SaaS, Negotiation, Marketing Strategy, Start-ups, Selling

Education
Roosevelt University   1992 — 1999
Yes, Finance

Niles North High School

Experience
Avvo  May 2015 - Present
DTI LLC  January 2014 - Present
CDK Global  August 2012 - May 2015
LexisNexis Applied Discovery  August 2006 - January 2014
Cobalt ADP Dealer Services   December 2011 - August 2012
ADP Dealer Services   May 2010 - December 2011
The Cobalt Group  October 2007 - April 2010
Banana Republic  June 2003 - March 2008

Skills
Social Networking, Customer Service, Account Management, Customer Relations, Salesforce.com, Online Advertising, Digital Marketing, Online Marketing, Mentoring, Team Leadership, Analytics, Process Improvement, SEM, Email Marketing, Marketing Strategy, PPC, Sales Management, Sales Process, Sales, Google Adwords, Microsoft Office, Marketing, Advertising, Leadership, SEO, Business Development, CRM, Training, Management, Product Management, Display Advertising, Analysis

Education
University of Washington   2000 — 2003
B.A., Political Science

Seattle University   1998 — 2000
NA, NA

Experience
ADP Dealer Services   January 2005 - March 2015
RR Donnelley  October 1997 - July 2004

Skills
Process Engineering, Green Belt, Performance Management, Employee Relations, Change Management, Process Improvement, Mergers, Compensation, Talent Management, Employee Engagement, HR Strategy, Organizational..., Benefits Administration, Acquisition Integration, Leadership Development, Coaching, Executive Coaching, Team Building, Workforce Planning, Succession Planning, Mentoring, Conflict Resolution, Organizational..., HR Policies, Talent Development, Organizational Change, Six Sigma, Due Diligence, Hiring, Problem Solving, Talent Acquisition, HR Transformation, Deferred Compensation, Interviews, Mergers & Acquisitions, Management, Leadership, Strategic Planning, Employee Benefits, Personnel Management, Human Resources, Payroll, Strategy, Onboarding, Training, Applicant Tracking..., College Recruiting, HRIS, Organizational Design, Business Development

Education
Quinlan School of Business, Loyola University Chicago
Master of Business Administration (M.B.A.), General Business

Experience
ADP Dealer Services   February 2011 - Present
Microsoft through Collabera   January 2010 - January 2011
Microsoft  June 2008 - June 2009
VIACK Corporation  October 2007 - May 2008
Siemens ITS  April 2007 - October 2007
Siemens ITS  August 2005 - March 2007
Solucient  July 2003 - November 2004
Netegrity  April 2001 - October 2002
iSolute   February 2000 - March 2001

Skills
Test Automation, C#, Testing, Quality Assurance, XML, Agile, C++, SQL, Windows, .NET, Scrum, Visual Studio, SQL Server, JavaScript, Automation, Test Planning, HTML, Visual Basic, Databases, C, TFS, Software Quality..., Web Applications, Integration, Java, SDLC, Agile Methodologies, Software Engineering, RESTful WebServices, Junit, Security Testing, Code Coverage, Software Development, Selenium, Microsoft SQL Server

Education
Sri Venkateswara University   1996 — 1998
Masters in Computer Applications, Software, Computers

Experience
Jones Lang LaSalle  October 2013 - Present
ADP Dealer Services   November 2012 - October 2013
ADP  December 2009 - November 2012
ADP  April 2008 - December 2009
Wilson Sporting Goods Co.  1999 - 2003
Wilson Sporting Goods Co.  1999 - 2003

Skills
Financial Reporting, PeopleSoft, Financial Analysis, Budgets, Forecasting, Manage Client..., Expense Management, Expense Budget..., Budget Monitoring, Department Budget..., Revenue Analysis, Microsoft Excel, Financial Forecasting, Trend Analysis, Accounts Receivable, Collections, Data Analysis, Financial Modeling, Finance, General Ledger

Education
Roosevelt University   1999 — 2002
MBA, Finance

Northern Illinois University   1993 — 1997
Bachelor of Science (BS), Accounting

Experience
GJWeinert&Associates   May 1985 - Present
Tosoh Quartz, Inc.   January 2001 - July 2010
Weiss Scientific Glass Blowing Co., Inc.   September 1997 - December 2000
Columbia Ultimate Business Systems   February 1997 - September 1997
ADP Dealer Services   October 1991 - September 1997
Jenkon  March 1995 - August 1997
City of Oceanside  August 1990 - October 1991
Business Automation Inc.   August 1989 - August 1990
Fujitsu Systems of America  August 1985 - September 1989
Dyna Industries Inc.   September 1975 - August 1985

Skills
Process Improvement, Manufacturing, Project Management, Product Development, Troubleshooting, Six Sigma, Lean Manufacturing, Change Management, IT Operations, ERP, Software Documentation, Quality Management, Team Leadership, MS Project, Business Analysis, Hardware, Integration, Information Technology, Microsoft Project, Microsoft SQL Server, Technical Support, Business Intelligence, Databases, Requirements Analysis, SDLC, SQL, Software Development, Software Project...

Education
University of California, Los Angeles Extension   1980 — 1981
Teaching Certificate, Junior College Business and Industrial Management

San Diego State University-California State University   1969 — 1971
BS Information Management Systems, Information Technology

University of California, Los Angeles Extension Mira Costa College
Lifetime Teaching Credentials, Industrial and Business Computer Related Subjects

Experience
Qualcomm  May 2011 - Present
ADP Dealer Services   October 2010 - May 2011
ProKarma  August 2010 - October 2010
Cedars-Sinai Medical Center  October 2009 - July 2010
Mitchell1  January 2008 - October 2009
Mitchell1  January 2008 - October 2009

Skills
Test Automation, Selenium, VBScript, JUnit, Java, C#, JavaScript, C, Unix, TestNG, webdriver API, Agile Methodologies, Shell Scripting, Microsoft SQL Server, Linux, XML, Python, Mobile Applications, SQL, MySQL

Education
San Diego State University-California State University   2006 — 2008
Master of Engineering (M.Eng.), Electrical and Electronics Engineering

San Diego State University   2006 — 2007
Master of Engineering, Master of Sciences

Meenakshi College of Engineering, Anna University
Bachelor of Engineering, Electronics & Communication Engineering

Experience
Senior Suburban Orchestra   September 2010 - Present
Oracle  February 2010 - April 2010
Sun Microsystems  August 1994 - February 2010
ADP Dealer Services   September 1989 - August 1994

Skills
Employee Relations, Performance Management, Organizational..., Program Management, Human Resources, HR Policies, Workforce Planning, Employee Engagement, Talent Management, Succession Planning, Personnel Management, Organizational Design, Talent Acquisition

Education
Roosevelt University   1967 — 1974
BSBA, Personnel Administration

Experience
Toronto District School Board  September 2011 - Present
FUJIFILM CANADA INC.  January 2010 - August 2010
EnGenius Technologies  September 2007 - October 2009
CompuCom  February 2007 - June 2007
ADP Dealer Services   October 2006 - April 2007

Skills
Project Planning, Windows, Computer Hardware, Microsoft Office, Project Management, Team Leadership, Customer Service, Software Documentation, Access, Business Analysis, Microsoft Excel, Troubleshooting

Education
University of Toronto - Ontario Institute for Studies in Education   2010 — 2011
B.Ed., French Immersion/Mathematics

York University   2002 — 2007
Bachelor's, Information Technology

Seneca College of Applied Arts and Technology   2000 — 2002
2 years completed, Comupter Engineering

Experience
ADP Dealer Services   April 2009 - Present
Freelance  August 2007 - April 2009
Johns Hopkins Marketing & Communications   January 2006 - August 2007
Digital Product Innovation & Communications, Inc.   August 2004 - August 2005
Creative Design Services, University at Buffalo   January 2003 - August 2004

Skills
Web Design, Graphic Design, Newsletters, Brochures, Marketing, Magazines, Concept Development, Art, Nonprofits, Start-ups, Localization, Photoshop, Adobe Creative Suite, Illustrator

Education
University of Washington   2012 — 2013
Certificate, Localization: Customizing Software for the World

University of Baltimore   2005 — 2008
MFA, Integrated Design

University at Buffalo   2002 — 2004
BFA, BA, Communications Design, Media Study

Seneca College of Applied Arts and Technology   2000 — 2002
Associate of Arts (A.A.), Digital Media Arts

Experience
ADP Dealer Services   November 2006 - Present
AT&T Wireless  September 2001 - November 2006

Skills
HTML, CRM, Salesforce.com

Education
Shoreline Community College   1995 — 1998
AAS, Music

Experience
Marketo  July 2013 - Present
Integra  March 2012 - July 2013
ADP Dealer Services   September 2010 - March 2012
University of California at San Diego  March 2006 - December 2010
Sony Online Entertainment  2003 - 2006
AT&T  1999 - 2003
DecisionOne  1998 - 1999

Skills
Solaris, Linux, Unix, VMware ESX, Bash, Perl, Red Hat Linux, Apache, FreeBSD, Shell Scripting, NetApp, TCP/IP, CentOS, Linux System..., MySQL, Virtualization, Scripting, Unix Shell Scripting, System Administration, LDAP, NFS, Puppet, DNS, Tomcat, Subversion, Git, Bind, ZFS, Solaris Zones, Nagios, MongoDB, Nginx, Ruby, PostgreSQL, Hadoop

Education
San Diego State University-California State University   2000 — 2003
Computer Science

University of California, San Diego   1994 — 1998
Bachelor of Science (B.S.), Biology: Ecology, Behavior & Evolution

Experience
Motion Industries  December 2014 - Present
ProAssurance  November 2013 - October 2014
ProAssurance  April 2012 - November 2013
Intermark Group  August 2009 - March 2012
ADP Dealer Services   2005 - 2009
ADP Dealer Services   1997 - 2005

Skills
Agile Methodologies, Project Management, CRM, Project Planning, Quality Assurance, PMP, Process Improvement, Software Development, Management, Requirements Gathering, Integration, Leadership, PMO, Budgets, Scrum, Program Management

Education
Samford University   1986 — 1990
Bachelor of Arts, Journalism/Communication

Experience
Corptax, LLC  January 1998 - Present
ADP - Dealer Services  1996 - 1997
E & Y  1995 - 1996
Kemper Insurance  1989 - 1995

Skills
Business Intelligence, SharePoint, Business Analysis, Microsoft SQL Server, Tax, Process Improvement, Software Project..., Visio, SDLC

Education
Roosevelt University   1992 — 1995
BSBA, Accounting

Experience
PNC BANK  September 2010 - June 2013
ADP Dealer Services   January 2006 - January 2009
ADP Dealer Services   January 2003 - January 2006
ADP Dealer Services   September 1990 - June 2002

Skills
Integration, Software Documentation, Customer Service, Troubleshooting, Training, Software Installation, finance and insurance, Utilization Management, title and registration, Electronic Payments, Electronic Lien, Automotive, Management

Education
Spring Garden College   1979 — 1980

Experience
Brock Insurance Services Inc.   April 2008 - Present
ADP Dealer Services   1999 - 2007

Skills
SDLC, Enterprise Architecture, IT Strategy, Business Analysis, Requirements Analysis, Integration, SharePoint, IT Management, Risk Management, Disaster Recovery, Vendor Management, Process Improvement, Business Process..., Program Management, ITIL, Commercial Insurance, Insurance Negotiations, Sales, Project Management, Visio, Insurance, Life Insurance

Education
Roanoke College
Business Administration and Management, General

Experience
SmartLinx Solutions  June 2014 - Present
ADP Dealer Services   January 2005 - June 2014
Tyco Healthcare  January 2001 - September 2001

Skills
Software Implementation, SharePoint, Visio, CRM, Business Analysis, Software Documentation, Software Project..., Business Process, Sales Process, Project Management

Education
Quinnipiac University   1994 — 1998
Bachelor's, Communication and Media Studies

Experience
CDK Global  September 2014 - Present
ADP Dealer Services   2003 - 2014
Selectron Technologies, Inc.   2002 - 2003
Intel Corporation  1999 - 2002
eFusion  1996 - 1999
ADP Dealer Services   1989 - 1996
ADP Dealer Services   1984 - 1989

Skills
Software Development, Agile Methodologies, Scrum, C#, Perl, .NET, Visual Studio, Software Engineering, Integration, Java, Enterprise Software, SQL, SaaS, Software Design, Product Management, C++, Microsoft SQL Server, Technical Leadership, JavaScript

Education
Southwestern Oklahoma State University

Experience
ADP Dealer Services   October 2008 - Present
Rich Morton Automotive Group   May 2007 - January 2009
Toyota and Scion of Waldorf   May 2007 - October 2008
Rich Morton Automotive Group   March 2004 - April 2007
Nova Star Mortgage   May 2002 - February 2004

Skills
Digital Marketing, Lead Generation, Customer Retention, Sales Process, Account Management, Sales Presentations, Business Development, E-commerce, B2B, Sales, CRM, SEO, Sales Management, Cold Calling, Competitive Analysis, Sales Operations, Direct Sales, SEM, Marketing, Google Analytics, Salesforce.com, New Business Development

Education
Rutgers University – Camden   1996 — 2000
BS, Biology

Experience
ADP Dealer Services   January 2013 - Present
Discover Financial Services  May 2011 - July 2012
eBay Inc  August 2008 - May 2011

Skills
Healthcare, Clinical Research, Microsoft Office, Hospitals, Customer Service, Microsoft Excel, Microsoft Word, Medicine, Research, Healthcare Management, PowerPoint, Public Speaking, Surgery, Medical Education, Treatment, Pediatrics, Teaching, EMR, Medical Terminology, Strategic Planning

Education
Salt Lake Community College   2000 — 2002
In Progress, Business, Management, Marketing, and Related Support Services

East High School   1996 — 2000
It's High School

Experience
SHR  March 2015 - June 2015
Entergy  November 2012 - March 2015
Mustang Engineering  December 2011 - June 2012
Sogeti  April 2011 - December 2011
RealEC Technologies  May 2010 - April 2011
E-IIT   April 2008 - March 2010
ThruBit Logging Solutions  September 2007 - April 2008
EBS  January 2004 - September 2007
Pyxis  December 2003 - January 2004
ADP Dealer Services   March 1999 - May 2003

Skills
C#, ASP.NET, WCF, TFS, Microsoft SQL Server, MVVM, WPF, .NET, Entity Framework, LINQ, NHibernate, MVC, JQuery, Javascript

Education
Purdue University   1989 — 1991
MS, Computer Science

Purdue University   1985 — 1988
Master of Arts (MA), Industrial Design

Experience
American Heart Association  June 2015 - Present
adidas  January 2006 - December 2014
ADP Dealer Services   June 1998 - January 2006

Skills
Meeting Planning, Merchandising, PowerPoint, Event Planning, Outlook, Office Management, Event Management, Administrative..., Leadership, Strategic Planning, Project Management

Education
Rockland Community College
Associate's degree, Liberal Arts and Sciences/Liberal Studies

The Berkley School

Experience
College of American Pathologists (CAP)   December 2007 - Present
ADP Dealer Services   August 2006 - December 2007
ADP Dealer Services   August 2004 - August 2006
ADP Dealer Services   August 2002 - August 2004
ADP Dealer Services   December 1999 - August 2002
Buehler  April 1997 - December 1999

Skills
Visio, Oracle F, Microsoft Excel, Microsoft Office, Hyperion Enterprise, Hyperion, Healthcare Information..., Software Documentation, Business Requirements, Healthcare, Oracle G, Oracle E-Business Suite, Requirements Gathering, Process Improvement, Business Analysis, Cognos, Cognos Upfront, Accounting, Business Process, Cross-functional Team..., Forecasting, Requirements Analysis

Education
Southern Illinois University, Carbondale
Bachelor of Arts (B.A.), Accounting