Experience
Arizona State University  September 2014 - Present
School of mathematical and Statistical Sciences, Arizona State University   March 2015 - Present
Amazon  May 2015 - August 2015
Arizona State University  November 2014 - February 2015
ADP Dealer Services   June 2013 - June 2014
ADP  May 2013 - June 2014

Skills
C, C++, Java, JavaScript, HTML, Core Java, SQL, Data Structures, MySQL, Visual Studio, Oracle, PHP, .NET, Programming, Testing, Operating Systems, ASP.NET, Matlab, Linux, Microsoft Office, Botnets, Ruby, Unix, Microsoft SQL Server, Sencha, AngularJs, Ruby on Rails, RubyMine, MVC, Windows, Condor, Webstrom, Python, HTML5, CSS, XML, C#, Algorithms, Web Services, Microsoft Excel, Microsoft Word, Research, Agile Methodologies, Spring Framework

Education
Ira A. Fulton Schools of Engineering at Arizona State University   2014 — 2016
Master of Science (MS), Computer Science

Sree Vidyanikethan Engineering College   2009 — 2013
Bachelor of Technology (B.Tech.), Information Technology

Sri chaithanya junior college   2005 — 2007
Bachelor of Technology (B.Tech.), Information Technology

Experience
CivicPlus  July 2014 - Present
ADP Dealer Services   July 2012 - June 2014
ADP Dealer Services   July 2011 - June 2012
ADP Dealer Services   August 2007 - June 2011
Laird Noller Ford Lincoln Mercury Mazda Hyundai   January 2005 - August 2007
Briggs Auto Group  June 2004 - January 2005
Emporia Motors, Inc.   January 1996 - June 2004
Solomon Unified School District   January 1995 - December 1996

Skills
Business Intelligence, Sales Operations, Product Marketing, Strategy, Automotive, Sales Enablement, Leadership, Sales Process, Process Consulting, Sales Presentations, Cross-functional Team..., Sales, Salesforce.com, Account Management, Management, Selling, Sales Management, Business Development, Lead Generation, Customer Retention, Digital Marketing, SaaS, B2B, CRM, Solution Selling, Team Leadership, Negotiation, Product Management, Customer Satisfaction, Dealers, Forecasting, Retail, E-commerce, Competitive Analysis, Customer Service, Public Speaking, Team Building, Training, Direct Sales, Strategic Partnerships, Online Marketing, Product Demonstration, Financial Statements, Profit, Process Improvement, Contract Negotiation, Problem Statements, Business Analytics, Business Process..., Educational Technology

Education
Kansas State University   2004 — 2006
Masters of Educational Design & Telecomunications, Educational/Instructional Media Design, 3.8

Kansas State University   1990 — 1994
BA, Music Education, 3.2

Emporia Senior High School   1986 — 1990
General, General, 4.0

Experience
GENPACT  December 2012 - Present
GENPACT LLC  January 2012 - Present
Genpact  February 2008 - January 2012
ADP Dealer Services   2003 - 2008
Ivy Comptech  2001 - 2003
Ceeyes Tech   1999 - 2001

Skills
Management, Leadership, Quality Assurance, Project Management, Business Analysis, Business Strategy, Process Improvement, Business Development, Team Management, Strategic Planning, Account Management, IT Service Management, Governance, Business Intelligence, Outsourcing, Security, Change Management, Vendor Management, Service Delivery, Operations Management, Business Process..., Performance Management, Six Sigma, CRM

Education
British Standards Institute (BSI)   2010 — 2010
ISO 25999:2007 Lead Auditor, Business Continuity

Indian Institute of Management, Calcutta   2006 — 2007
EPBM, Management

DAV Model School   2004 — 2006
XII, MPC

CMS GITAM, Andhra University   1996 — 1999
BBM

St Xaviers   1992 — 1994

British Standards Institute (BSI)
ISO 27001:2005 Lead Auditor, Information Security Management Systems

Experience
CDK Global, LLC formerly ADP Dealer Services, Inc.   April 2007 - June 2015
ADP Dealer Services   March 2004 - April 2007
ADP Dealer Services   August 2001 - March 2004
ADP Dealer Services   August 2000 - August 2001

Skills
Project Management, Process Improvement, Vendor Management, CRM, Salesforce.com, Management, Leadership, Account Management, Cross-functional Team..., Team Building, Sales Process, Team Leadership, Business Analysis, Strategy

Education
Illinois State University
Bachelor’s Degree, Finance, Business Administration, and Management, General

Experience
CDK Global  April 2014 - Present
ADP Dealer Services   February 2005 - April 2014
Northwest Software Inc  September 2002 - February 2005
Humboldt Bank  September 2001 - July 2002
Northcoast Internet   November 1999 - December 2000

Skills
SharePoint, Project Management, Graphic Design, Training, Instructional Design, Captivate, XML, Web Design, Technical Writing, Microsoft Office, Creative Writing, Digital Photography, Analysis, Software Documentation, Technical Documentation, VMware, MadCap Flare, Process Improvement, Business Analysis, Troubleshooting, Employee Relations, Access, SCRUM Product Owner, Solutions Development, JIRA, InfoPath Forms, SharePoint Designer, Scrum, Windows, Agile Methodologies

Education
Humboldt State University   1996 — 2001
Computer Information Systems, Computers, Telecommunications, Programming, Creative Writing, Multimedia, Graphic Design

Culver City High School   1991 — 1995
High-School Diploma

Experience
ADP Dealer Services   June 2010 - Present

Skills
ERP, Training, Sales Process, Business Process, Automotive, Customer Retention, Profit, Customer Satisfaction, Technical Training, Process Improvement, Software Implementation, Project Management, Account Management, Software Project..., Business Analysis, Team Leadership, Software Documentation, Business Process..., CRM, Change Management, Salesforce.com

Education
Indiana University Bloomington

Experience
Oracle America, Inc.   February 2013 - Present
ADP Dealer Services   September 2011 - Present
ADP Dealer Services   2002 - September 2011
Market Scan Information Systems  January 1999 - April 2002

Skills
Sales, Sales Process, Management, Strategic Negotiations, Salesforce.com, Automotive, Collaborative Problem..., Sales Presentations, Marketing, B2B, SaaS, Customer Retention, Direct Sales, Sales Operations, Strategy, CRM, Enterprise Software, Solution Selling, Lead Generation, Enterprise Risk..., Team Leadership, Process Improvement, Creative consulting in..., Digital Marketing, Profit, Account Management, Customer Service, Selling, Infrastructure..., Catalyst for creative...

Education
Hudson Valley Community College

Experience
FlightSafety International  August 2001 - Present
ADP Dealer Services   June 1990 - July 2001

Education
Kennesaw State University   2010 — 2011
Paralegal Certification

Saint Leo University   1996 — 1998
Bachelor's Degree, Business Administration specializing in Technology Management, Magna Cum Laude

Experience
Apps Consultants Inc.   October 2005 - Present
OAUG  January 2012 - Present
Motorola Solutions  January 2014 - November 2014
CenturyLink  September 2011 - May 2013
Xerox  February 2012 - April 2013
NetApp  October 2010 - January 2012
Web Presence LLC   September 2009 - December 2011
Jeppesen  July 2008 - November 2010
Office Depot  June 2007 - November 2008
ADP Dealer Services   January 2008 - May 2008

Skills
Oracle E-Business Suite, Business Process, Oracle Applications, ERP, Integration, CRM, E-commerce, Oracle, Enterprise Software, Mobile Devices, Service Level Agreements, SDLC, Business Intelligence, Data Analysis, Project Management, iOS, Order Management, Data Migration, SQL, Business Process Design, Testing, Process Improvement, Agile Methodologies, Sarbanes-Oxley Act, Incentive Programs, Vendor Management, Databases, Oracle HR, Telemarketing, eBusiness Suite, Business Process..., Solution Architecture, OBIEE, Requirements Analysis, Oracle SOA Suite, SOA, Data Warehousing, Analytics, Oracle Financials, Service Contracts, TeleSales/TeleService, Cross-functional Team..., Microsoft SQL Server, Solution Selling, Salesforce.com, Consulting, Software Project...

Education
University of Colorado Denver   2003 — 2006
Ph.D

Indian Institute of Management, Lucknow   1996 — 1998
M.B.A, Information Systems, Marketing, Finance

Jawaharlal Nehru Technological University   1990 — 1994
B.S., Printing Engineering (Mechanical engg.)

Experience
Kalamatianos Consulting Services - KCS   November 2007 - Present
CVS Health  September 2015 - Present
Ross Stores, Inc.   October 2014 - June 2015
FedEx  August 2014 - September 2014
North American Corporation  November 2012 - January 2013
Judson University  September 2008 - July 2012
York Solutions, LLC  February 2010 - February 2010
Missouri College Online - Career Education Corporation   June 2008 - March 2009
Career Education Corporation  November 2005 - March 2009
ADP - Dealer Services  June 2004 - September 2005

Skills
Recruiting, Employee Relations, Talent Management, Coaching, Human Resources, Leadership, Personnel Management, Talent Acquisition, Vendor Management, Onboarding, Management, Organizational..., Leadership Development, CRM, Change Management, Applicant Tracking..., Strategy, Process Improvement, Project Management, Sourcing, Program Management, Project Planning, Mentoring, Organizational..., Educational Leadership, Business Intelligence, Teaching, Cross-functional Team..., Process Management, Community Outreach, Customer Retention, Situational Leadership, Employee Benefits, Project Coordination, Business Process, Thought Leadership, HRIS, Strategic Leadership, Client Service, Counseling, Blackboard, Brand Development, Volunteer Leadership, Database Management, Social Media Management, Professional Networking, Crystal Reports, MarketingPlanPro, PeopleWorks, MS Office 2013

Education
Keller Graduate School of Management of DeVry University   2005 — 2007
MBA, Business Administration with a Human Resource Management Concentration, Graduate School Level

Northern Illinois University - College of Business   1997 — 1999
BS, Business Management with a focus in Human Resource Management, Post-Graduate Level

Northern Illinois University - College of Health & Human Sciences   1992 — 1997
BS, Applied Family & Child Studies - Family Social Services & Minor in Psychology, Undergraduate Level

DePaul College Prep - Fr. Gordon Campus   1988 — 1992
HS Diploma - with Honors, College Prep / Honors Program, Secondary Education Level

Solon Greek School & Church School - St. Demetrios Greek Orthodox Church - Chicago, IL   1977 — 1989
Greek School & Church School Diplomas, Foreign Area Studies - Ancient/Modern Greek, Primary & Secondary Education Levels

Transfiguration School merged with St. Matthias School   1979 — 1988
Elementary Diploma, General Education Studies, Primary Education Level

Experience
CDK Global  March 2013 - Present
ADP Dealer Services   April 1996 - March 2013
Magnetic Resonance Institute of Chicago   1991 - 1996

Education
Illinois State University   1983 — 1987

Experience
Sath Technologies Inc  March 2012 - February 2013
ADP Dealer Services   October 2005 - June 2012
ADP  October 2005 - March 2012
ADP  November 2003 - October 2005
ADP  November 2003 - October 2005
Convergys Corporation  January 2000 - January 2003
Convergys  January 2000 - January 2003
Convergys  2000 - 2003
CHICAGO RAWHIDE  January 1997 - January 2000
Chicago Rawhide  1998 - 2000

Skills
Software Documentation, Troubleshooting, Testing, Access, Requirements Analysis, Technical Support, Microsoft SQL Server, Servers, Databases, Project Management, Software Installation, Visio, Business Process, ERP, Windows XP, Security, Project Implementation, Data Migration, Printers, Computer Hardware, VPN, Lotus Notes, Leadership, Management, Customer Satisfaction, Data Conversion, Compliance Management, Microsoft 365, MS Project 2010, SharePoint, Microsoft Excel, Vlookup, MS Excel Pivot Tables

Education
2011 Keller Graduate School of Management   2009 — 2011
Master, Project Management; Management

Keller Graduate School of Management of DeVry University   2009 — 2011
MPM, Project Management

Roosevelt University   1997 — 1998
ABA Approved, Paralegal

Roosevelt University   1988 — 1992
BA, HealthCare Management

Roosevelt University   1988 — 1992
Bachelor, Public Administration; Management

CCAST Bambili, Cameroon

Experience
Stefanini  2008 - Present
ADP Dealer Services   December 2001 - June 2007
WOT Pvt. Ltd.   December 1999 - November 2001

Skills
Microsoft SQL Server, SSIS, Data Warehousing, SSRS, Disaster Recovery, T-SQL, Data Modeling, ETL, Database Administration, Data Migration, Performance Tuning, Database Design, SharePoint, ITIL, Oracle, Business Analysis, Databases, SQL Tuning, Business Intelligence, Requirements Analysis, Crystal Reports, PL/SQL, Replication, Cluster, High Availability, Relational Databases, SQL Server, Mirroring, DTS, SQL Server 2000-2008, Database Management, Clustering, Log Shipping, Windows Server 2003, Capacity Planning, SQL Server 2012 - 2014, MSSQL AlwaysOn..., Windows Server 2008 -..., Unix Shell Scripting, Database Admin, Visio, Windows Server, SDLC

Education
Kakatiya University   1996 — 1999
Masters in Computer Applications.

Experience
Roeing Corporation  June 2011 - Present
Digital Archivers, LLC   June 2006 - Present
Ivy Tech Community College  February 2010 - June 2011
Technology Advisors  August 1999 - June 2006
Marketquest Inc.   July 1996 - August 1999
ADP Dealer Services   September 1994 - July 1996
System Software Associates  February 1993 - September 1994
Zenith Data Systems  January 1990 - February 1993
Zenith Data Systems  April 1988 - January 1990

Skills
Microsoft Dynamics CRM, SharePoint 2010, Sony Vegas 10.0, Business Analysis, Microsoft CRM, SharePoint, Strategy, Business Process, CRM, Enterprise Software, Product Marketing, Management, Email Marketing, Business Intelligence, Project Management, Program Management, Sales, Account Management, Leadership, Digital Marketing, Product Management, Marketing

Education
Keller Graduate School of Management of DeVry University   1994 — 1995
MBA, Marketing

Purdue University   1979 — 1984
BSE, Engineering Management

Experience
ADP Dealer Services   April 2014 - Present

Skills
Software Implementation, CRM, Account Management, Training, Automotive, Solution Selling, Service Management, Team Building, Recruiting, Strategic Planning, Business Objects Data..., Process Improvement, Software Project..., Customer Retention, Technical Recruiting, Software Documentation, Customer Service, Cisco Technologies, Business Development, Operations Management, Networking, Management, SharePoint, Team Leadership, Documentations, Customer Satisfaction, Sales Process, Project Management, Vehicles, Employee Relations, Project Planning, Talent Acquisition, Automobile, Team Management, Change Management, B2B

Education
Iowa State University

Experience
Orbitz Worldwide  May 2014 - Present
Orbitz Worldwide  December 2011 - Present
KoalaDeal   March 2011 - January 2012
Discover Financial Services  December 2010 - December 2011
Discover Financial Services  June 2006 - November 2010
Discover Financial Services  June 2006 - January 2008
ADP Dealer Services   June 2004 - August 2004

Skills
Project Planning, Project Implementation, Project Coordination, Credit Cards, Internet Applications, E-commerce, Entrepreneurial Skills, Business Analysis, Incentive Programs, Customer Acquisition, A/B testing, SDLC, User Acceptance Testing, Integration Testing, Web Applications, Collaborative Problem..., Business Requirements, Product Requirements, Product Management, Product Life Cycle, Landing Page..., SEM, Paid Search Strategy, Entrepreneurship, Project Management, Vendor Management, Strategy, Start-ups, Management, PPC, SEO, Scrum, Marketing, Testing, Marketing Strategy

Education
Northwestern University - Kellogg School of Management   2009 — 2011
MBA, Marketing and Entrepenuership & Innovation

Illinois State University   2002 — 2006
Bachelor of Science, Information Systems

Experience
Synergy Auto Sales   March 2010 - January 2012
Coastal Realty Group  January 2008 - March 2010
ADP Dealer Services   April 1997 - September 2007

Skills
CompTIA A+ Certification, CompTIA Network+..., Windows..., Microsoft Office..., Oracle, Clarify (ticket..., MLS, XP, Help Desk Support, Technical Support, Hardware, Computer Hardware, Software Installation, Windows XP, Troubleshooting, Windows

Education
Irvine Valley College   2011 — 2013
Computer Information Management (Local Area Networks: Cisco)

Fullterton College   1995 — 1997
Computer Information Systems

Experience
Self Employed  2007 - Present
Various Hospitals in Brisbane & Sydney,Australia   1996 - 2006
ADP Dealer Services   1980 - 1990
Ansett  October 1966 - 1973

Skills
Equities, Trading, Capital Markets, Risk Management, Medical Education, Interior Design, Customer Relations, Coaching

Education
Interior Designers Institute   1992 — 1994

Interior Designers Institute   1988 — 1990
Interior Design

RMIT University

Experience
AST Corporation  February 2015 - Present
AST Corporation  April 2013 - January 2015
AST Corporation  December 2007 - March 2013
Keane  May 2005 - December 2007
ADP Dealer Services   February 2003 - May 2005
Motorola Solutions  August 2002 - December 2002
Sargent & Lundy  April 2001 - August 2002
Motorola Solutions  December 1998 - March 2001
Commercial Intertech Corporation   February 1995 - December 1998
Computer Task Group  August 1994 - February 1995

Skills
Oracle E-Business Suite, SDLC, ERP, IT Strategy, Oracle Applications, Business Intelligence, Oracle HR, Oracle, Requirements Analysis, Enterprise Architecture, Software Project..., Business Process, Solution Architecture, Consulting

Education
The George Washington University   2004 — 2005
Masters Certificate, IT Project Management

Kent State University   1992 — 1994
MA, Technology

University of Pune   1987 — 1991
BS, Computer Science

Experience
Koenigsberg Engineering, P.C.   2015 - Present
Marketing Innovators International, Inc.   2014 - 2014
DeVry Education Group  2010 - 2014
Westec Intelligent Surveillance  2008 - 2009
Omega Demolition Corporation   2007 - 2008
Digital Witness  2007 - 2007
ADP Dealer Services   2005 - 2006
Plum Catering Inc./ Plum Food Service   2000 - 2005
AT&T Media Services Chicago   1996 - 2000
WRCX-FM 103.5 / Evergreen Media Corp.   1995 - 1996

Skills
Account Management, New Business Development, Strategic Planning, Operations Management, Program Management, Marketing, Negotiation, Product Development, Team Building, Customer Service, Leadership, Coaching, Project Management, Salesforce.com, Team Leadership, Sales Management, Employee Training, Business Networking, E-Learning, Event Planning, Business Development, Training, Management, Leadership Development, Organizational..., Change Management, Management Consulting, Time Management, CRM, Strategy, Recruiting, Cross-functional Team...

Education
Keller Graduate School of Management of DeVry University   2012 — 2014
Master of Project Management

Marquette University   1990 — 1994
BA, Broadcast & Electronic Communication

Experience
Illinois Institute of Technology  June 2014 - Present
ADP Dealer Services   September 2010 - December 2013

Skills
Java, Web Applications, JavaScript, HTML, CSS, Core Java, JSP, MySQL, C#, OOP, Python, Requirements Analysis, Software Project..., Web Services, Business Analysis, Agile Methodologies, SDLC, Github, CVS, SQL, HTML scripting, Software Design Patterns, PL/SQL, Microsoft SQL Server, Data Mining, Data Analysis, Weka, MS Project, Visio, XML, Oracle, CSS Javascript, NetBeans, PowerPoint development, Microsoft Excel, Unix, Eclipse, C++, Programming, Linux, C, Software Development, Visual Basic, AJAX, Design Patterns, Databases, UML, Microsoft Office, Web Development, Servlets

Education
Illinois Institute of Technology   2014 — 2015
Master of Science (M.S.), Computer Science, 3.77 GPA

Jawaharlal Nehru Technological University   2006 — 2010
Bachelor of Technology (B.Tech.), Computer Science and Information Technology, First class with Distinction

Kendriya Vidyalaya
Schooling

Experience
CDK Global  October 2014 - Present
ADP Dealer Services   September 2013 - September 2014

Skills
Management, Project Management, Business Analysis, Leadership, IT Strategy, Enterprise Architecture, Business Intelligence..., Web Application..., Software Development, Business Process, CRM, Business Development

Education
Indian Institute of Management, Bangalore   1993 — 1995
Master of Business Administration (M.B.A.), Marketing/Operations Management

IIT Madras   1989 — 1993
Bachelor's Degree

Experience
Zale  January 2013 - Present
ADP Dealer Services   December 2009 - September 2010
Time Warner Cable  November 2004 - December 2009

Skills
Selling, Sales, Microsoft Office, Retail, Customer Service, Management, Call Centers, Customer Experience, Customer Retention, Customer Satisfaction, Leadership, Team Building

Education
Kaplan University
Real Estate

Experience
Cricket Wireless (AT&T)   November 2011 - Present
SIMI Group   2006 - October 2011
SIMI Group   2002 - 2006
Dorado Software  2000 - 2002
Pandesic (Intel-SAP joint venture)   1999 - 2001
Unisys  1998 - 1999
ADP Dealer Services   1997 - 1998
Intel Corporation  1993 - 1997
Lan Eseda   1991 - 1992

Skills
Software Project..., Integration, Project Management, Agile Methodologies, PMP, SDLC, Business Process, Business Analysis, SQL, Product Management, Enterprise Architecture, Software Development, Telecommunications, Vendor Management, Solution Architecture, Agile Project Management, Business Intelligence, Project Planning, Web Services, CRM, SaaS, Mobile Devices, Cloud Computing, Mobile Applications, SOA, E-commerce, Requirements Analysis, Scrum, IT Strategy, Pre-sales, Testing, Mobile Technology, Data Warehousing, Leadership, ITIL Process, Capacity Management, Release and Deployment..., Information Security, Cryptography

Education
Indian Institute of Technology, Kanpur

Experience
WCKG  May 2014 - Present
Swap.com / Netcycler   October 2013 - April 2014
Addison School Dist 4  September 2012 - October 2013
ADP Dealer Services   July 2012 - September 2012
Kelley Blue Book  June 2012 - July 2012
Alberto Culver/ Unilever   February 2007 - May 2012
Alberto Culver  April 2006 - January 2007
Alberto Culver  June 2003 - April 2006

Skills
Office Management, Microsoft Office, Mailroom, Switchboard Operator, Records Management, Workflow, Supply Chain Management, Management, Microsoft Excel, Purchasing, Microsoft Word, Inventory Management, Continuous Improvement, Customer Service, Process Improvement, Retail, Data Entry, Accounts Payable, SAP, Logistics, Lotus Notes, Materials Management, Forecasting, Access, Invoicing, Accounting, Supply Chain, Warehouse Management, Process Scheduler, Software Documentation, Outlook

Education
Illinois Center for Broadcasting-Lombard Campus   2013 — 2014
Diploma in Radio / TV Broadcasting, Radio and Television Broadcasting, 4.0

MIW (Music Industry Workshop)   2005 — 2006
Certificate Of Music Business, Business

West Leyden High School   2000 — 2004
HS Diploma

Experience
Accretive Health  October 2010 - Present
ADP  2005 - 2006
ADP Dealer Services   2004 - 2005
Arthur J. Gallagher  2003 - 2005
Kemper Insurance Companies  2000 - 2003

Education
Illinois Wesleyan University   1996 — 2000
Bachelor of Applied Science (B.A.Sc.), Accounting

Experience
Nerium International  July 2014 - Present
The Online Drive   August 2013 - June 2014
Carfolks   November 2012 - April 2013
Coyle Chevrolet   November 2011 - September 2012
Consultant  March 2010 - November 2011
TK Carsites  December 2009 - March 2010
TK Carsites  August 2008 - December 2009
ADP Dealer Services   August 2005 - August 2008
Nettrak   1996 - 2000

Skills
Automotive, Sales Process, Customer Satisfaction, Customer Retention, Sales Management, SEM, Lead Generation, Automobile, Online Advertising, SEO, Lead Management, Digital Marketing, Product Marketing, CRM, Vehicles, Sales, Social Media, Social Media Marketing, Customer Service, E-commerce, Cold Calling, Team Leadership, Leadership, Management, Profit, B2B, Account Management, Marketing, Team Building, Online Marketing, New Business Development, Business Strategy, Automotive Aftermarket, Dealers, Selling, Advertising, Sales Operations, Competitive Analysis, Salesforce.com, Training

Education
Jefferson Community College   1988 — 1990
Business Management

Experience
CDK Global  October 2014 - Present
ADP Dealer Services   June 2010 - September 2014
Libertyville Mitsubishi   October 2008 - September 2009
Palatine Automotive Group   February 2008 - September 2008
National City Mortgage  September 2006 - February 2008
Bancgroup Mortgage  January 2005 - August 2006
Bill Stasek Chevrolet, Inc   January 1998 - December 2004

Skills
Mortgage, Credit, Loans, Insurance, Underwriting, Operational Streamlining, Policy Procedure..., Multi-location..., Change Management, Culture Change, Refinance, Mortgage Lending, Leadership, Sales, Finance, Analysis, Process Improvement, Strategic Planning, Sales Process, Team Leadership, Sales Management, Customer Service, Profit, Account Management, Sales Operations, Marketing, Human Resources, Recruiting, Training, Strategy, Operations Management, Forecasting, Customer Retention, Marketing Strategy, Customer Satisfaction, Program Management, Management, CRM, Salesforce.com, Product Management, Executive Management, E-commerce, Direct Sales, Team Building, Cold Calling, New Business Development, Lead Generation, Coaching, ADP Payroll, B2B

Education
Keller Graduate School of Management of DeVry University   2008 — 2010
M.B.A., Health Services Management

Illinois State University   1990 — 1994
BS, Economics

Experience
Webtrends  April 2013 - Present
Rochelle Publications   January 2000 - Present
Corillian /Fiserv   October 2007 - June 2012
ADP Dealer Services   2003 - 2007
WriteStyle Marketing   2002 - 2004
Mentor Graphics  2001 - 2002
Gemstone Systems  2000 - 2001
Analogy, Inc.   1995 - 2000
Analogy, Inc.   1987 - 1995

Skills
product marketing, project management, building and managing..., technical writing, creative writing, presentation..., cllient relations and..., sales and marketing..., Technical Support, Product Marketing, Creative Writing, Technical Writing, Management, Google Groups, International Relations, Project Management, Cross-functional Team..., Product Management, Program Management, Servers, Data Center, Strategic Partnerships, Training, Product Development

Education
University of Portland
MBA

Illinois Institute of Technology
MSEE

Illinois Institute of Technology
BSEE

Experience
PEMCO Insurance  January 2001 - Present
Rockwell Switching Systems Division   July 1993 - January 2001
ADP Dealer Services   1991 - July 1993

Skills
IP PBX

Education
Indian Hills Community College   1989 — 1991
aas, Computer Systems/Networks

Experience
Crestwood Associates LLC  September 2010 - August 2014
Sikich LLP  February 2005 - September 2010
American Express Tax & Business   January 2001 - June 2004
ePartners, Inc.   1999 - 2001
ADP Dealer Services   1996 - 1998

Skills
Microsoft Dynamics, Financials, Microsoft CRM, Software Implementation, SharePoint, Professional Services, ERP, Great Plains Software, Business Analysis, Business Process..., Management, Pre-sales, SaaS, Cloud Computing, SSRS, CRM, Solution Selling, Project Management, Axapta, Requirements Analysis, Business Intelligence, Navision, Enterprise Software, Business Process, Crystal Reports, Software Project..., Integration, Microsoft SQL Server, Databases, Consulting, Security, Lead Generation, Disaster Recovery, Software Industry, Virtualization, Salesforce.com, IT Management, Partner Management, Microsoft Technologies, Product Management, Demand Generation, Sales Process, Complex Sales, Channel Partners, Sales, Managed Services, Strategic Partnerships, Analytics, Strategy, Business Alliances

Education
Keller Graduate School of Management of DeVry University   1991 — 1994
MBA, Accounting and Finance

Illinois State University   1989 — 1991
Bachelor of Science, Business/Managerial Economics

Experience
National Credit Center  September 2014 - Present
Proactive Dealer Solutions  September 2013 - July 2014
ADP Dealer Services   January 2008 - February 2012
Automotive Consulting, LLC   February 2007 - January 2008
Reynolds & Reynolds  2000 - 2007
Half-A-Car/Cyber Car/Reynolds&Reynolds   2000 - 2007

Skills
Automotive, Sales Process, Salesforce.com, CRM, Customer Retention, Account Management, Sales Management, Sales, E-commerce, Customer Satisfaction, Team Building, Sales Operations, Solution Selling, B2B, SaaS, Digital Marketing, Digital Strategy, Lead Generation, Strategic Partnerships, Competitive Analysis, SEM, Leadership, Business Strategy, Cross-functional Team..., Process Improvement, Email Marketing, Product Marketing, Product Management, Business Planning, Strategy, Online Marketing, Sales Presentations, Management, Marketing Strategy, Team Leadership, Business Development, Product Development, New Business Development, Marketing, Online Advertising, Team Management, Forecasting, Direct Marketing, Negotiation

Education
Kent State University
Bachelor of Arts (BA), Biology, General

Experience
Clarke  2008 - Present
Elkay Manufacturing  2006 - 2008
ADP Dealer Services   2002 - 2005
Deloitte  2001 - 2002
Klayman & Korman, LLC   1999 - 2001

Skills
Financial Analysis, Accounting, Financial Reporting, Financial Modeling, Budgets, Variance Analysis, Analysis, Financial Accounting, Income Statement, Process Improvement, Forecasting, General Ledger, Internal Controls, Analytics, Consolidation, CPM Implementation, Adaptive Insights

Education
Illinois State University   1996 — 1999
Bachelor of Science (B.S.), Accounting

Experience
Accessories of Chicago   March 2012 - Present
ADP Dealer Services   March 2010 - March 2012
GM  April 2008 - March 2010

Skills
Sales, Sales Operations, Account Management, Sales Management, Customer Service, Leadership, Team Building, Inventory Management, Marketing Strategy, Marketing, Negotiation, Training, Team Leadership, Strategic Planning, Contract Negotiation, Microsoft Office, Microsoft Excel, Budgets, Sales Process, Time Management

Education
Illinois State University   2004 — 2007
Recreation Administration

Experience
ADP  March 1986 - Present
ADP Dealer Services   1986 - Present

Education
Indian Hills Community College   1984 — 1986

Experience
Northwestern Memorial Health Care   September 2013 - Present
Northwestern Memorial Hospital  January 2011 - September 2013
ADP Dealer Services   February 2006 - January 2011
BBJ Linen  May 2004 - February 2006

Skills
Cisco Technologies, CCNA, Cisco Call Manager, Telephony, Cisco Certified, Networking, Switches, Routers, VoIP, UCCE, IPCCX, Unified Communications, Collaboration, Contact Centers, Video Conferencing, Voice & Data Convergence, Technical Support, Network Architecture, CCNP, CCVP, Cisco VoIP

Education
Illinois State University   2000 — 2004
BS, Telecommunications Management

Experience
Forbes Custom Products  October 1999 - Present
ADP Dealer Services   July 1996 - October 1999
Uarco  August 1989 - July 1996

Skills
Account Management, Marketing Strategy, B2B, Sales, Print On Demand, Selling Skills, Variable Data Printing, Cold Calling, Sales Process, Sales Management, Direct Mail, Print Management, Packaging, Direct Sales, New Business Development, Customer Retention, Closing

Education
Indiana University Bloomington   1982 — 1986
BS, Business

Experience
ArrowStream  June 2015 - Present
Cars.com  February 2015 - May 2015
Cars.com  November 2013 - February 2015
James Hardie Building Products  January 2013 - July 2013
Rand McNally  December 2010 - January 2013
ADP Dealer Services   December 2008 - December 2010
General Motors R*Works  May 2006 - December 2008
Pittsburgh Pirates  May 2005 - August 2005

Skills
Digital Marketing, Integrated Marketing, Advertising, SEM, SEO, Account Management, Management, New Business Development, Customer Retention, Product Marketing, Marketing, Strategy, CRM, Online Marketing, Sales, Lead Generation, Direct Mail, Creative Direction

Education
Indiana University Bloomington   2002 — 2006
Bachelor of Science

Experience
Baptist Health (KY)   August 2014 - Present
RelayHealth  November 2011 - May 2014
RelayHealth  April 2009 - November 2011
RelayHealth  November 2006 - March 2009
Optimus EMR  October 2005 - October 2006
ADP Dealer Services   March 2005 - October 2005
CCC Information Services  1994 - 2001

Skills
Healthcare Information..., Health Information..., Salesforce.com, SaaS, Product Management, Strategic Planning, Business Intelligence, Business Analysis, Healthcare, Account Management, EHR, Program Management, HL7, EMR, Project Management, Healthcare Industry, Enterprise Software, Leadership, Solution Selling, Integration, Sales Process, Cross-functional Team..., Process Improvement, Consulting

Education
Illinois State University   1988 — 1990
B.A., Marketing

Experience
Automatic Data Processing  May 1993 - Present
ADP Dealer Services   1993 - Present
GCI - Crosswalk Community Church   2008 - 2011
GCI-Crosswalk Community Church   2002 - 2011
Automatic Data Processing  May 1993 - June 2009

Skills
Solution Selling, Sales Process, Salesforce.com, Account Management, Sales Management, SaaS, Negotiation, Strategy, Selling, B2B, Team Building, Direct Sales, Sales Presentations, Product Marketing, Cold Calling, Customer Satisfaction, Sales Operations, Customer Retention, Lead Generation, Sales, Strategic Partnerships, Business Development, Competitive Analysis, Enterprise Software, New Business Development, Cross-functional Team..., Product Management, Team Leadership

Education
Iowa State University   1970 — 1974
BSEE, Electrical Engineering

Experience
Children's of Alabama  September 2013 - Present
Birmingham, Alabama  October 2012 - August 2013
Amerex Corporation  April 2010 - October 2012
ADP Dealer Services   July 2007 - June 2009
ADP Dealer Services   January 2006 - June 2007
ADP Dealer Services   April 2000 - December 2005
ADP Dealer Services   February 1998 - April 2000
ADP Dealer Services   June 1992 - February 1998
Cars/Sungard   1992 - 1993

Skills
Analysis, Process Improvement, Software Documentation, Business Strategy, Team Building, Troubleshooting, Business Process..., Strategy, Microsoft Office, Telecommunications, Project Management, MS Project, Project Planning, Cross-functional Team..., Microsoft Project

Education
Fairhope High School

Fairhope High School

University of South Alabama   1985 — 1987
BA, International Business/Marketing

James H Faulkner State Community College   1990 — 1992
Associates program, Computer/Information Technology Administration and Management

James H Faulkner State Community College   1982 — 1984
Associate's program, Computer Information Management

Experience
ADP Dealer Services   August 2013 - Present
ComPsych  April 2013 - July 2013
Motorola Solutions  August 2010 - April 2013
Utah Department of Human Services  July 2009 - August 2010
Georgia Department of Transportation  June 2008 - May 2009
EGEN Solutions, Inc.   May 2005 - August 2008
Illinois Institute of Technology  January 2007 - December 2007

Skills
Java/J2EE, Struts, Spring, JAX-WS, Hibernate, JPA, WSDL, SOAP, SoapUI, SQL, PL/SQL, XML, HTML, JAVA SCRIPT, CSS, Tiles, JavaScript, Spring DI, MyBatis, JRebel, JSF, AJAX, Spring JDBC, Tomcat, REST, JMS, JUnit, Linux, Microsoft SQL Server, Databases, Java, Web Services, Agile Methodologies, Unix, Oracle, Software Development, Eclipse, SDLC

Education
Illinois Institute of Technology   2006 — 2007
Master of Science, Electrical and Computer Engineering

Jawaharlal Nehru Technological University
Bachelor of Technology, Electronics and Communication Engineering

Experience
CDK Global  April 2015 - Present
WANdisco  September 2012 - April 2015
ADP Dealer Services   May 2011 - September 2012
The Cobalt Group  August 2010 - May 2011
Digital River  1999 - 2000
Universal Commerce, Inc.   1997 - 1999
VServers, Inc.   1997 - 1997

Skills
Perl, Subversion, Agile Methodologies, CVS, Apache, Tomcat, Java, Ant, XML, REST, Web Applications, Java Enterprise Edition, Linux, OOP

Education
Kansas State University   1996 — 1997
Computer Science

Experience
ADP Dealer Services   June 2008 - Present
ADP Dealer Services   May 2003 - June 2008

Skills
EMC Storage, VMware ESX, Cloud Computing, System Administration, Virtualization, vSphere, Servers, Troubleshooting, High Availability, VMware Infrastructure, SAN, VMware, Networking, Data Center, Storage, Storage Area Networks

Education
Indian Hills Community College   1999 — 2000
Associate, Computer Systems/Network Technology

Indian Hills Community College   1999 — 2000
Certificate, Electronics/Computer Occupations

Experience
Pacific Gas and Electric Company  March 2013 - Present
EDC Technology  April 2010 - March 2013
ADP  May 2009 - December 2009
ADP Dealer Services   May 2009 - December 2009

Skills
XML, JavaScript, SQL, MySQL, Microsoft SQL Server, .NET, JSP, Java Enterprise Edition, Oracle, ASP.NET, PHP, Unix, Servlets, Databases, JDBC, Visual Basic, SharePoint, PostgreSQL, Windows, Unix Shell Scripting, Flex, CSS, ASP, Web Services, jQuery, Perl, Linux, C#, Java, Visual Studio

Education
Northern Illinois University   2008 — 2009
Master of Science, Computer Science

Jawaharlal Nehru Technological University   2004 — 2008
Bachelor of Technology, Computer Science and Information Technology

Experience
Zonar Systems  January 2011 - January 2011
ADP Dealer Services   February 2008 - May 2009
Intel Corporation  March 2000 - December 2008
Xerox Corp.  December 2006 - October 2008
Huntlieh Security Inc.   April 1999 - June 2000
ICTS. International Consultants on Targeted Security   September 1991 - November 1993

Skills
Troubleshooting, Electronics, Optics, Testing, Test Equipment, Oscilloscope, Electro-mechanical, Semiconductors, Soldering, Quality Assurance, Digital Electronics, Labview, Failure Analysis, Process Improvement, Data Analysis, Project Planning, Project Management, Matlab, Metrology, Electronics Repair, Microcontrollers, Manufacturing, Electricians, Engineering, Hardware, Calibration, Team Building, Management, Leadership

Education
ITT Technical Institute-Seattle   2010 — 2011
Bachelor of Applied Science (B.A.Sc.), Information Technology Project Management

ITT Technical Institute-Portland   2007 — 2009
Associate's degree, Computer Electronic Engineering Technology.

Business Computer Training Inst.   2003 — 2004
Certification, Advance Information System

ITT Technical Institute-Seattle

Experience
Signature Medical Group  July 2014 - Present
ROi, Resource Optimization & Innovation   2013 - 2014
Winston Brands, Inc.   2012 - 2013
Schneider Electric  2010 - 2012
ADP Dealer Services   2007 - 2010
Savvis  2005 - 2006
Centene Corporation  2003 - 2005

Skills
Forecasting, Business Objects, Financial Modeling, Analysis, Finance, Variance Analysis, Financial Analysis, Accounting, Access, Budgets, Salesforce.com, Financial Forecasting, Financial Reporting, General Ledger, Hyperion Enterprise, Microsoft Excel, Strategic Financial..., Management, Fixed Assets, SAP, Process Improvement, Business Analysis, Cognos, Internal Controls, Tax, Pricing, Budgeting, Excel, Financial Planning, Hyperion Planning, Hyperion HFM, Smartview, Crystal Reports, Web Intelligence, Lawson General Ledger

Education
Keller Graduate School of Management of DeVry University   2008 — 2011
MBA, Accounting, 3.9

Saint Louis University   1999 — 2003
BSBA, Finance, MIS

Experience
CDK Global  November 2010 - Present
ADP Dealer Services   May 2005 - November 2010
Bally Total Fitness  August 1999 - May 2004

Skills
Essbase, Hyperion Planning, Hyperion Enterprise, Accounting, Financial Analysis, Variance Analysis, Hyperion, Finance

Education
Iowa State University - College of Business   1994 — 1998
Bachelor of Science, Accounting/Transportation & Logistics

Experience
Prime Therapeutics  April 2011 - Present
BCBSND  September 2009 - March 2011
Wipro Technologies  February 2007 - September 2009
MasterCard  2009 - 2009
ADP Dealer Services   July 2003 - February 2007

Skills
Security, Network Security, Vulnerability Management, Firewalls, Data Security, CISSP, IDS, Computer Security, Vulnerability Assessment, Information Security..., Security Architecture..., IPS, PCI DSS, Information Security, Penetration Testing, Web Application Security, Infrastructure Security, SIEM, ITIL, Incident Management, Security Management

Education
Kendriya Vidyalaya

Osmania University
Masters, Computer science

Experience
ADP Dealer Services   January 2004 - Present
Coldwell Banker Hunter Realty  2001 - 2004
United States Marine Corps  July 1999 - August 2001

Skills
Sales Process, Direct Sales

Education
ITT Technical Institute-Strongsville

ITT Technical Institute-Youngstown

Experience
Health Resources  April 2008 - November 2011
Bessemer, AlabamaHealth Resources   April 2008 - November 2011
ADP Dealer Services   January 2002 - March 2008
Birmingham, ALDealer Services AUTOMATIC DATA PROCESSING   January 2002 - March 2008
SouthTrust Bank  September 1997 - February 2002
Birmingham, ALSouthTrust Bank   December 1996 - December 2000

Education
Jefferson State Community College   1980 — 1982
Business Administration

Hueytown High School   1978 — 1980
General Diploma, Business

Experience
ADP Dealer Services   March 2013 - Present
Buffalo Wild Wings  August 2004 - March 2013
Sgt. Preston's of the North   October 1998 - October 2005

Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Cisco Routing &..., Teamwork, Reliability, Communication, Problem Solving, Motivation, Cisco Certified, CCNA

Education
Ivy Tech Community College-Lafayette   2010 — 2012

Purdue University   1995 — 2003

Ivy Tech Community College
Associate of Applied Science, Computer Information Technology

Experience
ADP Dealer Services   February 2014 - Present
Dean Foods  January 2008 - May 2013
Accountemps  April 2007 - December 2007
Trucker`s Home Office   December 2003 - April 2007

Skills
Accounting

Education
El Paso Community College   2009 — 2016
Associate of Arts (AA), Kinesiology and Exercise Science

International Business College   1999 — 2000
Accounting

Paso del Norte Academy   1996 — 1999
High School Diploma

Experience
ADP Dealer Services   August 2014 - Present
ADP Dealer Services   July 1999 - August 2014
ADP Dealer Services   September 1987 - July 1999

Skills
Team Leadership, Networking, Customer Retention, Windows, Process Improvement, Software Documentation, SQL, Enterprise Software, Project Management, Software Project...

Education
ITT Technical Institute-Portland
Electrical and Electronics Engineering