Blue Cross Blue Shield of Michigan
Industry: Nonprofit organization
DescriptionBlue Cross Blue Shield of Michigan is an independent licensee of Blue Cross Blue Shield Association. Currently it is headquartered in 600 E. Lafayette Blvd. in downtown Detroit. Headquarters: Detroit, Michigan, United States Founded: 1929 Type of business: Independent Subsidiaries: Accident Fund, LifeSecure Insurance Company,
Blue Cross Blue Shield of Michigan List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Cross Blue Shield of Michigan. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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3,982 Blue Cross Blue Shield of Michigan employees in database. Find out everything there's to know about Blue Cross Blue Shield of Michigan employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Blue Cross Blue Shield of Michigan Employees
Blue Cross Blue Shield Association September 2008 - Present
Blue Cross Blue Shield of Michigan April 2008 - September 2008
Blue Cross Blue Shield of MIchigan May 2006 - March 2008
Blue Cross Blue Shield of MIchigan May 2005 - May 2006
Blue Cross Blue Shield of MIchigan May 2004 - May 2005
Blue Cross Blue Shield of MIchigan August 2001 - May 2004
PENCOR, LLC March 2001 - May 2001
COUNCIL FOR ADULT AND EXPERIENTIAL LEARNI November 2000 - March 2001
COUNCIL FOR ADULT AND EXPERIENTIAL LEARNING February 1999 - November 2000
Skills
Analysis, Budgets, Business Analysis, Business Intelligence, Business Process, Business Process..., Change Management, Cross-functional Team..., Customer Service, Health Insurance, Human Resources, Insurance, Leadership, Management, Policy, Policy Writing, Process Improvement, Project Management, Project Planning, Requirements Analysis, Requirements Gathering, Research, Resource Management, SDLC, Strategy, Team Management, Teamwork, Time Management, Training, Vendor Management
Education
Lake Forest Graduate School of Management 2009 — 2013
Master of Business Administration (MBA), Organizational Behavior Studies
AHIP
Professional Academy for Healthcare Management (PAHM) Designation
DePaul University 1999 — 2001
Bachelor of Arts (B.A.), English Language and Literature, General
Wayne State University 1989 — 1997
English Language and Literature, General
Blue Cross Blue Shield of Michigan January 2015 - Present
United Physicians February 2014 - January 2015
Henry Ford Community College 2013 - 2014
Medical Network One 2012 - 2014
Inovalon (formerly MedAssurant, Inc.) 2011 - 2012
Providence Hospital 2009 - 2011
General Motors 1997 - 2006
United States Marine Corps 1993 - 1997
Skills
Nursing, Healthcare, Writing, Hospitals, Medical/Surgical, BLS, Healthcare Management, EHR, EMR, Inpatient, Medical Terminology, Telemetry, Medical Records, HIPAA, ICD-9, Medical Coding, Medical Case Management, Motivational..., Goal Setting, Patient Education, Quality Improvement, Disease Management, Physician Relations, Patient Safety, Case Managment, CPC, Risk Adjustment, HEDIS, PCMH, PDCM, Managed Care, MiPCT, Healthcare Information..., Health Education, Acute Care, Public Health, Leadership, Management, Training
Education
Ohio University 2014 — 2016
MHA
Eastern Michigan University
BS, Nursing
Henry Ford Community College
AAS, Nursing
Henry Ford Community College
AA, Liberal Arts
Henry Ford Community College
AS, General Science
Henry Ford Community College
Certificate, Boiler and Auxiliaries
Ghosttown Development January 2015 - Present
Volkswagen of America, Inc July 2013 - Present
Quizzle February 2013 - July 2013
ANXeBusiness August 2011 - February 2013
Self Employed Web Imagineer January 2002 - February 2013
General Electric June 2011 - September 2011
ANXeBusiness April 2011 - June 2011
ANXeBusiness May 2009 - April 2011
Blue Cross Blue Shield of Michigan February 2008 - March 2009
Copper Leaf Crossing, LLC November 2005 - June 2008
Skills
JavaScript, jQuery, PHP, Photoshop, CakePHP, ColdFusion, HTML, AJAX, JSON, CSS, html, html5, css3, Ruby on Rails, Information Architecture, User Interface Design, User Experience, User Acceptance Testing, Django, User-centered Design, Usability Design, Usability, Glassfish, Tomcat, Java, NetBeans, J2EE, MySQL, SQL Server, Visual Basic, C++, COBOL, Access, PeopleSoft, Stored Procedures, Apache, Web Applications, XML, XHTML, Web Development, Web Services, HTML + CSS, Agile, ActionScript, Subversion, SQL, Flash, MVC, LAMP, Python
Education
Wayne State University 2008 — 2013
Eastern Michigan University 1999 — 2005
BBA, Computer Information Systems
Western Michigan University 1998 — 1999
Computer and Information Sciences and Support Services
Saline High School 1995 — 1998
Diploma
Marketing Associates (at Ford Motor Company) August 2013 - Present
Percepta (at Ford Motor Company CRM) August 2001 - August 2013
Young & Rubicam February 1999 - May 2001
BBDO (formerly Ross Roy Communications) August 1998 - February 1999
Wunderman December 1996 - August 1998
Mercy Health Plans May 1994 - November 1996
SelectCare, Inc. Troy, MI October 1991 - May 1994
Manufacturers National Bank of Detroit October 1989 - October 1991
Blue Cross Blue Shield of Michigan June 1988 - September 1989
Skills
CRM, Database Marketing, Direct Mail, Marketing Analytics, Automotive, Program Management, Financial Analysis, Process Redesign, Healthcare, Decision Support, Relationship Marketing, Digital Marketing, Integrated Marketing, Direct Marketing, Marketing Research, Email Marketing, Marketing Management, Analytics, Marketing Strategy, Multi-channel Marketing, Cross-functional Team..., Customer Retention, Customer Acquisition, Digital Strategy, Marketing Communications, Marketing, Strategic Planning, Segmentation, Lead Generation, Campaign Management, B2B, Account Management, Sales, Management, Strategy, Market Research, New Business Development, Leadership, Advertising
Education
Wayne State University 1994 — 1996
MBA, Marketing
Eastern Michigan University 1984 — 1989
BBA, Corporate Finance
Jackson National Life Insurance Company December 2014 - Present
Oblates of St. Francis de Sales May 2014 - July 2014
St. John Church and Student Center August 2013 - July 2014
Michigan State University August 2011 - December 2013
Blue Cross Blue Shield of Michigan May 2013 - October 2013
St. Thomas Aquinas School September 2012 - May 2013
Michigan State University May 2012 - July 2012
Sports Morsel August 2011 - January 2012
Meijer May 2010 - August 2010
Skills
Social Networking, Marketing, Sales, Social Media, Microsoft Office, PowerPoint, Spanish, Public Relations, Communicative Skills, Event Planning, Customer Service, Inventory Management, Sports Writing, Journalism, Interpersonal..., Prezi, Writing, Religious Education, Health Insurance, Communication, Public Speaking, Leadership, Microsoft Word, Microsoft Excel
Education
Michigan State University 2011 — 2013
Bachelor of Arts (B.A.)
DePauw University 2009 — 2011
Dewitt
Sweet Potato Sensations September 2014 - Present
Canon Business Process Services, Inc. September 2013 - July 2014
Blue Cross Blue Shield of Michigan August 2005 - December 2009
Comcast Cable November 2004 - July 2005
Skills
Typing 50 WPM, Microsoft Word, Multi-line Phone, Customer Service, Data Entry, Telephone Skills, Medical Terminology, Filing, Administrative..., Spreadsheets, Cpr Certified, Office Management, Office Administration, Invoicing, Microsoft Publisher
Education
Eastern Michigan University 1990 — 1991
Business Administration and Management, General
Principal Financial Group September 2013 - November 2013
Allianz Life May 2013 - August 2013
The Principal Financial Group September 2012 - May 2013
Blue Cross Blue Shield of Michigan May 2012 - August 2012
Michigan Pension & Financial, Inc. September 2007 - March 2011
Skills
SAS, Microsoft Excel, Microsoft Office, Datair Pension System, Pensions, Actuarial Science, Leadership, MG-ALFA, Data Analysis, Retirement, Finance, Time Management, Insurance, Pricing, Actuarial Exams
Education
Drake University 2011 — 2014
Bachelor of Science in Business Administration, Actuarial Science/Finance, Junior
North Farmington High School 2007 — 2011
High School Degree, General
Blue Cross Blue Shield of Michigan March 2012 - Present
ACO Inc. August 1994 - July 2011
TJ Maxx February 1992 - May 1994
Kohl's Department Stores August 1988 - September 1991
Skills
Interviewing, Investigations, Auditing, Training, Coaching, CCTV Installation, Private Investigations, Internal Investigations, Interrogation, CCTV, Interviews, Asset Protection, Organized Retail Crime, Workplace Violence, Interrogation Techniques, Investigation, Wicklander-Zulawski...
Education
Eastern Kentucky University 2012 — 2012
Master's Certificate, Safety, Security & Emergency Management, 4.0
Northern Michigan University 2010 — 2012
BS, Loss Prevention Management, 3.77
SCCCC 1989 — 1991
Criminal Justice
Denson Construction Services, LLC February 2010 - Present
HNTB May 2013 - October 2013
BBF Engineering August 2008 - June 2012
Blue Cross Blue Shield of Michigan May 2008 - August 2008
Skills
Construction Management, Construction, Contractors, Renovation, Pre-construction, Concrete, Construction Estimating, Additions, Remodeling, Carpentry, Custom Homes, Benefits Design, Change Orders, Plumbing, Tenant Improvements, Framing, Investment Properties, REO, Real Estate, Foreclosures, HUD Foreclosures, Property Damage, Landlord, Notes, Bank Assets, Lotus Notes, AutoCAD, Facilities Management, Contract Negotiation, Tenant Improvement, Home Inspections, Building Inspections, Property Management, Contract Management, Project Management, Residential Homes, Investors, Investments, Real Estate Development, Process Scheduler, Asset Managment, Microsoft Office, Asset Management, Real Estate Transactions, Inspection, Property, Rentals, Leases, Single Family Homes, Condos
Education
Eastern Michigan University 2010 — 2012
Master of Science, Construction Management, 3.4
Jackson State University 2001 — 2006
Bachelor of Science, Industrial Technology
Blue Cross Blue Shield of Michigan December 2013 - Present
Union Grace Church 2009 - 2013
Carlson Wagonlit Travel May 2003 - June 2008
The Auto Club Group September 2001 - May 2003
Ford Motor Company May 2000 - September 2001
Bank One October 1996 - January 2000
Skills
Contingency Planning, Policy Writing, Building Relationships, Communication Skills, Confidentiality, Highly motivated..., Great Motivator, Multitasking Skills, Organized with Strong..., Microsoft Excel, Microsoft Word, Microsoft Publisher, PowerPoint, Outlook, Access, Creative Problem Solving, Crisis Management, Personnel Supervision, Workflow Management, Managing Deadlines, Goal-oriented..., Organizational..., Social Media Marketing, Operational Excellence, Administrative Law, Administrative..., Employee Training, Office Administration, Presentation Development, Account Reconciliation, Team Facilitation, Financial Institutions, Business Intelligence, Investigative Research, Cybercrime, Cyberlaw, Customer Engagement, Life Coaching, Project Management, Creative Writing, Coordinating Events, Travel Management, Business Travel, Information Security..., Information Assurance, Team Building, Motivated self-starter, Non-profit Leadership, Community Development, Innovation Management
Education
Eastern Michigan University 2008 — 2013
Bachelor of Science (B.S.), Administrative Management
Bishop Borgess High School
Blue Cross Blue Shield of Michigan January 2013 - Present
w3r Consulting January 2013 - Present
Blue Cross Blue Shield of Michigan May 2012 - December 2012
Eastern Michigan University January 2011 - October 2011
Rogers Roost February 2005 - August 2010
Skills
Visual Basic, JavaScript, HTML, XHTML, Microsoft Office, Database Design, SQL, Dreamweaver, Visual Studio, Access, Word, Excel, PowerPoint, MS Project, Visio, Programming, Databases, ASP.NET, Web Development, Microsoft Word, Microsoft Excel, Quality Assurance, User Acceptance Testing, C#, SharePoint, Software Documentation, Training
Education
Eastern Michigan University 2010 — 2012
Bachelor; 2012, Computer Information Systems; Business Administration
Macomb Community College 2008 — 2012
Associates of Science; 2012, IT- Computer Programming
Blue Cross Blue Shield of Michigan January 2013 - Present
Meridian Health Plan 2011 - 2013
Meridian Health Plan 2007 - 2011
Priority Health 2000 - 2006
Priority Health 1996 - 2000
Mercy Health Plans 1993 - 1996
University of Illinois at Urbana-Champaign 1990 - 1993
University of Illinois at Urbana-Champaign 1987 - 1990
Skills
HEDIS, Managed Care, Healthcare Information..., Medicare, Healthcare, Data Analysis, Medicaid Managed Care, HIPAA, Health Insurance
Education
University of Illinois at Urbana-Champaign 1987 — 1993
Master of Education (EdM), Educational Psychology: Quantitative and Evaluative Research Methodologies
DePauw University 1981 — 1985
Bachelor of Arts (BA), Computer Science and Psychology
Blue Cross Blue Shield of Michigan March 2013 - Present
Blue Cross Blue Shield of Michigan April 2007 - March 2013
St. John Providence Health System January 2004 - February 2007
St. John Providence Health System August 2006 - December 2006
Skills
Healthcare, Management, Medicine, Registered Nurses, Microsoft Excel, Research, Hospitals, Healthcare Management, Nursing, Microsoft Word, Process Improvement, Sales, PowerPoint, Clinical Research, Leadership, Utilization Review, Patient Safety, Training, Case Management, HIPAA, Healthcare Information..., Inpatient, Acute Care, Home Care, Treatment, Public Health, Patient Education, EMR, CPR Certified, Medical Terminology, Managed Care, Medical-Surgical, Critical Care, Medicare
Education
Henry Ford Community College 2001 — 2003
Associate's degree, Registered Nursing/Registered Nurse
Eastern Michigan University
Registered Nursing/Registered Nurse
NACCHO September 2014 - Present
Center for Public Health Practice, University of Pittsburgh Graduate School of Public Health May 2012 - August 2014
University of Pittsburgh Health Policy Institute July 2012 - September 2012
Robert Wood Johnson Foundation June 2011 - August 2011
Blue Cross Blue Shield of Michigan May 2010 - July 2010
ATIS December 2006 - July 2009
The Advisory Board Company May 2006 - November 2006
World Research Group August 2005 - April 2006
Education
University of Pittsburgh Graduate School of Public Health 2010 — 2013
MPH
University of Pittsburgh School of Law 2009 — 2013
JD
Duke University 2001 — 2005
BA
University of St. Andrews 2003 — 2003
Blue Cross Blue Shield of Michigan April 2014 - Present
IBM India Pvt. Ltd February 2012 - April 2014
IBM October 2008 - February 2012
Syntel 2005 - 2008
YASH Technologies 2005 - 2005
Skills
DB2, VSAM, COBOL, SQL, Core Java, Requirements Analysis, JSP, Java, JDBC, Java Enterprise Edition, SDLC, Software Development, Websphere, Agile Methodologies, Software Project..., Unix Shell Scripting, Business Analysis, Requirements Gathering
Education
Devi Ahilya Vishwavidyalaya 2001 — 2005
Bachelor of Engineering (B.E.), Computer Engineering
RRMB Gujarati HS School, Indore 1999 — 2001
Higher Secondary, Physics, Chemistry, Maths
Dynatrace June 2015 - Present
Dynatrace January 2015 - May 2015
Blue Cross Blue Shield of Michigan May 2014 - August 2014
Green America May 2014 - August 2014
Preeclampsia Foundation January 2014 - April 2014
Blue Cross Blue Shield of Michigan May 2013 - August 2013
Skills
Java, SQL, MySQL, Linux, HTML, Microsoft Office, C#, Python, Windows, JavaScript, Microsoft Excel, Microsoft Word, PowerPoint, Programming, Customer Service, CSS, Photoshop, Teamwork, Dreamweaver, Google Adwords, Google Analytics, Android
Education
Eastern Michigan University 2010 — 2014
Bachelor's degree, Computer Information Systems
Blue Cross Blue Shield of Michigan October 2006 - Present
J P morgan chase bank January 1999 - December 2005
Skills
Health Insurance, Call Centers, Customer Service, HIPAA, Outlook, Claim, Medicare, Insurance, Data Entry, Access, Employee Benefits
Education
Eastern Michigan University 1977 — 1982
Bachelor of Applied Science (B.A.Sc.), English Language
Conifer Holdings, Inc. June 2015 - Present
Blue Cross Blue Shield of Michigan November 2014 - January 2015
Lau & Lau Associates, LLC May 2014 - July 2014
Allstate April 2013 - February 2014
BCBSM August 2006 - January 2012
Meadowbrook Insurance Group February 1999 - February 2005
Amerisure Insurance 1994 - 1996
American Community Mutual Insurance Company 1986 - 1988
Skills
Insurance, Health Insurance, Access, Analysis, Customer Service, Employee Benefits, Risk Management, Data Analysis, Process Improvement, Underwriting, Microsoft Excel, Claim, Financial Analysis, PeopleSoft, Accounting, Financial Reporting, Liability, Team Building
Education
Eastern Michigan University 2009 — 2013
working towards Bachelors, Business Administration
Oakland Community College 1984 — 1987
Associates, Business Administration
Blue Cross Blue Shield of Michigan April 2012 - Present
ISM Southeast Michigan 2007 - Present
TRW Automotive October 1997 - March 2012
Creative Foam October 1995 - October 1997
Skills
Supply Management, Materials Management, Supplier Negotiation, Continuous Improvement, Lean Manufacturing, Six Sigma, Supply Chain, MRP
Education
University of Michigan-Flint 2000 — 2003
MBA, Management
Eastern Michigan University
BBA, Management
Nexient (formerly Systems in Motion) January 2015 - Present
GDI Infotech December 2013 - January 2015
Sun Communities, Inc. March 2013 - December 2013
Manpower, Inc. of SE Michigan March 2012 - February 2013
Blue Cross Blue Shield of Michigan November 2011 - January 2012
Ramat Medical July 2010 - November 2011
Blue Cross Blue Shield of South Carolina December 2006 - July 2010
Art Van Furniture October 2002 - November 2006
Skills
Human Resources, Employee Relations, Recruiting, HRIS, Applicant Tracking..., Talent Acquisition, Technical Recruiting, Interviews, Hiring, Talent Management, Customer Service, New Business Development, Full-life Cycle..., Temporary Placement, Social Media, Background Checks, Resume Writing, Temporary Staffing, Contract Recruitment, Microsoft Office, Insurance, Medical Billing, Medical Coding
Education
DeVry University 2008 — 2010
Bachelor's Degree, Human Resource/Technical Management
Eastern Michigan University 2001 — 2005
Public Relations & Marketing
Cedar Fair Entertainment Company May 2015 - Present
Eastern Michigan University September 2014 - April 2015
Eastern Michigan University January 2013 - April 2015
Kansai Gaidai University January 2012 - April 2012
Detroit Medical Center June 2011 - August 2011
Blue Cross Blue Shield of Michigan June 2009 - August 2009
Skills
Japanese culture, Japanese, Public Speaking, Intercultural..., Meeting Planning, Storyboarding, Photoshop, Proofreading, Teaching, 3D Studio Max, Japanese business..., iMovie
Education
Eastern Michigan University 2011 — 2015
Bachelor of Science (B.S.), Japanese Language and Literature
Eastern Michigan University 2009 — 2015
Bachelor of Science (B.S.), Simulation, Animation, & Gaming
関西外国語大学 / Kansai Gaidai University 2011 — 2012
Asian Studies Program
CDS Staffing November 2012 - Present
True Blue April 2012 - Present
Macy's 2009 - 2010
Blue Cross Blue Shield of Michigan December 2006 - November 2007
Education
Eastern Michigan University 2010 — 2012
Electrical, Electronic and Communications Engineering Technology/Technician
Wake Technical Community College 2008 — 2010
Associate of Arts (A.A.), Communication, General
Wayne County Community College District
Electrical and Electronics Engineering
Blue Cross Blue Shield of Michigan October 2014 - Present
Michigan Mutual May 2013 - July 2014
Michigan Mutual June 2012 - May 2013
Michigan Mutual January 2012 - May 2012
Quicken Loans October 2010 - December 2011
Infectious Disease Centers P.C. April 2009 - October 2010
Erickson Living January 2006 - March 2009
Skills
Mortgage Lending, Mortgage Banking, Sales Process, Economics, Training, Team Leadership, Leadership Development..., Instructional Design, Adult Learning Theory, Job Coaching, Talent Developer, Sales, Sales Management, Customer Service, Customer Engagement, Call Centers, Cold Calling, Human Resources, Employee Relations, Employee Engagement, Employee Training, Health Insurance, Sales Presentations, Leadership Development, Curriculum Development, Business Development, Sailing, Adult Learning..., ADDIE, Webinars, Webinar Development
Education
Eastern Michigan University 2002 — 2006
Bachelors of Science, Business and Healthcare
ParishSOFT February 2015 - Present
Dundee Community Schools Inc December 2014 - Present
ParishSOFT December 2009 - February 2015
Dundee Community Schools Inc September 2014 - October 2014
Dundee Community Schools Inc March 2008 - June 2014
Eastern Michigan University January 2008 - March 2010
Blue Cross Blue Shield of Michigan May 2009 - August 2009
Eastern Michigan University September 2007 - April 2008
Monroe County Community College January 2005 - June 2007
Dundee Community Schools Inc September 2004 - October 2006
Skills
Databases, Visual Studio, SQL, Software Development, Microsoft SQL Server, HTML, XML, Windows, Web Development, Object Oriented Design, Web Applications, C#, Agile Methodologies, Web Design, Website Development, Programming, ASP, JavaScript, Visual Basic, XHTML, OOP, Computer Science, Programming Languages, PHP, SQL Server Management..., SQL Tuning, Database Design, Database Administration, Relational Databases, Managing Database, .NET, ASP.NET, AJAX, ASP.NET AJAX, AJAX Toolkit, Software Engineering, TFS, VSS, Java, CSS, VBScript, Software Project..., Web Services, Crystal Reports
Education
Eastern Michigan University 2007 — 2010
Bachelor's Degree, Computer Science
Monroe County Community College 2004 — 2007
Associate's Degree, Computer Science
Select Staffing August 2012 - Present
Blue Cross Blue Shield of Michigan October 2005 - December 2011
Binson's Home Health Care January 2005 - October 2005
Skills
Customer Service, Recruiting, Marketing, Microsoft Office, iLife, iWork, Sales, Inventory Management, Data Entry, Employee Training, Social Networking
Education
Henry Ford Community College 2012 — 2016
Graphic Design
Eastern Michigan University 2003 — 2004
Computer Science
Blue Cross Blue Shield of Michigan March 2001 - Present
DaimlerChrysler March 1997 - March 2001
E&L Transport October 1994 - March 1997
Skills
Red Hat Linux, SUSE Linux, AIX Administration, Solaris, MVS, Windows, IRIX, Shell Scripting, Java, Java Script, C, C++, Pascal, Oracle SQL, Cobol, Visual C++, MS Office, MS Access, Microsoft ODBC, Quest Reporter, Catia, Hypermesh, Easi Crash, Ansa, Sofy, Matlab, Access, Technical Support, Microsoft Office, System Administration, Unix, VMware
Education
Eastern Michigan University
Master of Business Administration (M.B.A.), Management Information Systems, General
Easter Michigan University
Masters of Science in Information Systems (MSIS), Information Systems
Nationstar Mortgage October 2014 - Present
Protiviti October 2013 - October 2014
Harris & Dickey February 2012 - September 2013
Accretive Solutions (formerly Horn Murdock Cole / Dickson Allan) July 2003 - March 2013
McAfee July 2009 - January 2012
Volt Information Sciences January 2005 - April 2006
Blue Cross Blue Shield of Michigan January 2001 - June 2002
Deloitte January 1999 - October 2000
Visteon September 1997 - November 1998
Skills
Sarbanes-Oxley, Internal Audit, Internal Controls, Financial Analysis, Big 4, Certified Fraud Examiner, Accounting, Data Analysis, Microsoft Excel, Access, External Audit, Audit Command Language, Continuous Auditing, SAS70, SAP, PeopleSoft, IT Controls, IT Audit, Due Diligence
Education
Oakland University 2002 — 2004
MSITM, IT Management
Eastern Michigan University 1995 — 1998
BBA, Accounting
National Council for Behavioral Health June 2011 - Present
Southwest Rides January 2010 - Present
The Guidance Center October 2011 - January 2013
Urban Neighborhood Initiatives June 2011 - September 2011
Greater Detroit Network for Social Innovators 2010 - 2011
Blue Cross Blue Shield of Michigan May 2008 - August 2009
Rehmann Robson May 2004 - May 2008
Skills
Non-profits, Program Development, Social Services, Grant Writing, Community Outreach, Program Evaluation, Public Speaking, Community Organizing, Fundraising, Case Managment, Event Planning, Research, Workshop Facilitation, Microsoft Office, Community Development, Volunteer Management, Microsoft Excel, Strategic Planning, Grants, Policy Analysis, Nonprofits, Psychotherapy, Policy, Crisis Intervention, Mental Health
Education
University of Michigan 2009 — 2011
Master's Degree, Social Work
Eastern Michigan University 2000 — 2005
Master's Degree, Accounting
Humana May 2014 - Present
Blue Cross Blue Shield of Michigan November 2010 - May 2014
McKesson Corporation December 2008 - June 2010
Hewlett Packard October 2007 - June 2008
Chrysler December 2006 - October 2007
Chrysler LLC. April 2006 - October 2007
Chrysler April 2005 - May 2006
Global LT, Ltd August 2004 - April 2005
w3r Consulting 2002 - 2003
Skills
Change Management, Risk Management, Agile, PMO, Documentation, Software Documentation, Program Management, PMP, Project Management, Vendor Management, Agile Methodologies, Certified Scrum Master..., Quality Assurance, System Deployment, CRM, Troubleshooting, Software Development, Management, SDLC, Visio, Requirements Analysis, Business Intelligence, Active Directory, Cross-functional Team...
Education
University of Detroit Mercy 2002 — 2003
Master of Science, Software Management
Eastern Michigan University 1998 — 2002
Bachelor of Business Administration, Computer Information Systems
Blue Cross Blue Shield of Michigan 2005 - Present
City of Farmington Hills, Michigan 2000 - 2005
Skills
Internal Communications, Corporate Communications, Newsletters, Press Releases, Speech Writing, Media Relations, Web Content, Public Relations, Journalism, Blogging, Marketing Communications, Social Media, Integrated Marketing, Social Media Marketing, Facebook, Community Development, Publishing, Social Networking, Advertising
Education
Eastern Michigan University 1983 — 1985
Master's degree, English Language & Composition
Wayne State University 1973 — 1977
Bachelor's degree, Journalism
Blue Cross Blue Shield of Michigan September 2007 - Present
Integrated Management Systems February 2006 - September 2007
Ford Motor Company January 2005 - January 2006
Skills
Vendor Management, Project Planning, Business Analysis, SDLC, PMP, Visio, Risk Management, Business Process...
Education
Eastern Michigan University 2000 — 2006
MBA, Management, Finance
The Maharaja Sayajirao University of Baroda 1989 — 1992
Bachelor of Science (B.Sc.)
Skipstone November 2014 - Present
Automatyk, LLC. September 2004 - Present
ITHAKA June 2014 - December 2014
Human Element Technology Consultants November 2011 - October 2012
ANXeBusiness June 2010 - December 2010
Blue Cross Blue Shield of Michigan February 2008 - July 2009
Blue Cross Blue Shield of Michigan May 2007 - January 2008
West Pole, Inc. November 1998 - September 2004
Skills
User Experience, Usability, CSS, JavaScript, XML, jQuery, ActionScript, PHP, Flash, Graphic Design, Photoshop, Semantic HTML, Information Architecture, User Interface Design, User-centered Design, Usability Testing, XHTML, Usability Engineering, HTML 5, User Interface, Magento, iRise, Strategic Thinking, Web Design, Wordpress, Web Standards, Web Applications, User Experience Design, Wireframes, HTML5, WordPress
Education
Eastern Michigan University 1998 — 2006
M.A.
Eastern Michigan University 1992 — 1998
B.F.A.
Blue Cross Blue Shield of Michigan June 2007 - Present
Blue Cross Blue Shield of Michigan September 1997 - June 2007
Skills
Health Insurance, Insurance, Data Analysis, Employee Benefits, Process Improvement, Access, Risk Management, Business Analysis, Underwriting, Healthcare, Medicare, Analysis, Financial Analysis, Business Process..., Vendor Management, Program Management, VBA, Project Management, Six Sigma, Managed Care, Software Documentation, Analytics, Business Intelligence, Reinsurance, Requirements Gathering, Medicare Part D, Health Savings Accounts, HIPAA, Provider Relations, Medicaid, Health Policy, Disease Management, Pharmacy Benefit..., Claim, Utilization Management, Call Centers, Predictive Analytics, Cognos
Education
Eastern Michigan University 1987 — 1991
BS, Actuarial Science and Economics
Ford Motor Company June 2015 - Present
Blue Cross Blue Shield of Michigan May 2014 - August 2014
DTE Energy June 2013 - August 2013
The Epitec Group May 2012 - July 2012
Wal-Mart September 2010 - September 2011
Wal-Mart October 2006 - September 2010
Skills
Java, C#, Visual Studio, Programming, HTML, JavaScript, Microsoft Office, Python, ASP.NET, Eclipse, Microsoft SQL Server, Integrated Marketing, IIS, SQL, Google Adwords, Marketing, Visio, HTML + CSS, Situational Leadership, Critical Thinking, Decision Making Skills
Education
Eastern Michigan University 2012 — 2015
Bachelor's Degree, Computer Science
Eastern Michigan University 2008 — 2012
Bachelor of Business Administration, Marketing, 3.71
Capgemini March 2014 - Present
Horizon Blue Cross Blue Shield of New Jersey March 2014 - March 2015
Horizon Blue Cross Blue Shield of New Jersey October 2010 - April 2013
United Healthcare September 2008 - September 2010
Blue Cross Blue Shield of Michigan July 2007 - August 2008
Zillion Technologies, Inc. February 2006 - June 2007
Computer Sciences Corporation May 2004 - December 2005
Skills
Business Requirements, Requirements Gathering, SDLC, Requirements Analysis, Visio, Business Analysis, Data Warehousing, User Acceptance Testing, Software Documentation, Information Management, Regression Testing, Systems Analysis, NASCO, Diamond, FACETS, HPSD, Microsoft Office, SQL, Software Project..., SharePoint
Education
Symbiosis institute of Management Studies 2004 — 2007
Master of Business Administration (M.B.A.)
NIIT 2003 — 2005
Diploma, Computer Programming and Applications
Delhi University 2001 — 2004
Bachelor's Degree, Liberal Arts and Sciences/Liberal Studies
Solomon & Associates Consulting Group, LLC June 2008 - Present
General Motors June 2014 - September 2015
Blue Cross Blue Shield of Michigan September 2013 - May 2014
GE Capital February 2012 - December 2012
GE Capital January 2010 - February 2012
City of Monroe, MI - IT Department June 2008 - March 2009
City of Monroe, MI - IT Department June 2006 - June 2008
City of Monroe, MI - IT Department March 2002 - June 2008
City of Monroe, MI - Police Department August 1999 - March 2002
Monroe Publishing Company October 1998 - August 1999
Skills
Information Security, Security, Computer Security, CISSP, Active Directory, IT Governance, Identity and Access..., MCSE, MCSA, Highly Privileged..., Root Cause Analysis, Policy Development, Log Analysis, TOE, TOD, Security Controls, IT Audit, Network Security, Microsoft Certified..., Governance, Networking, Servers, Enterprise Architecture, Information Technology, Policy, IT Management, Information Security..., Security Architecture..., SharePoint, Business Continuity, Microsoft Exchange, Firewalls, Risk Assessment, Infrastructure, Security Audits, Risk Management, Vulnerability Management, Information Assurance, Identity Management
Education
Walsh College of Accountancy and Business Administration 2006 — 2017
MS, Information Assurance
Eastern Michigan University 2002 — 2003
GR Certificate, Information Security
Michigan State University 1995 — 2002
MS, Criminal Justice - Security Management
University of Toledo 1996 — 1997
MBA, Dual: MIS and International Business
Siena Heights University 1994 — 1994
BA, Business Administration
Monroe County Community College 1990 — 1994
AS, AC, Business, Technology, Criminal Justice
Monroe High School
Oakland Community College 2010 - Present
Consultant 2009 - Present
DCG N.A. 2007 - 2008
Blue Cross Blue Shield of Michigan 2005 - 2006
Dominator Clothing Group 2003 - 2005
The Yachtsman, Inc. 1995 - 2003
Benchmark Adventures 1992 - 1995
Skills
Leadership, Management, Strategy, Budgets, Training, Analysis, Project Planning, Business Development, Customer Service, Advertising & Promotion, Market Research, Sales, Operations Management, Marketing, Customer Satisfaction, Program Management, Strategic Planning, Inventory Management, Store Management, Marketing Strategy, New Business Development, Data Analysis, Forecasting, Business Strategy, Retail, Start-ups, Cost Accounting, Higher Education, E-Learning, Investment Finance, Team Building
Education
Walsh College
M.B.A., Corporate Finance & Project Management
Eastern Michigan University
B.B.A., Marketing Strategy & Retail Distribution Management
Sonoco November 2012 - Present
Sonoco August 2011 - November 2012
T-Systems December 2010 - August 2011
Blue Cross Blue Shield of Michigan November 2009 - December 2010
ACS April 2009 - August 2009
Chrysler January 2008 - January 2009
Chrysler January 2007 - 2008
DaimlerChrysler January 2006 - January 2007
DaimlerChrysler January 2002 - January 2006
DaimlerChrysler January 1999 - January 2002
Skills
Strategy, Finance, Cross-functional Team..., Leadership, Managerial Finance, Sales Management, Business Process..., Business Strategy, Six Sigma, Management Consulting, Accounting, Budgets, Outsourcing, Analysis, Management, Project Management, Business Planning, Mergers & Acquisitions, SAP, Project Planning
Education
Walsh College 2000 — 2002
Master, Business Administration
Walsh College 1998 — 2000
M.S, Information Management
Duquesne University 1990 — 1994
B.S, Business Administration
Blue Cross Blue Shield of Michigan April 2012 - Present
Asurion August 2011 - April 2012
Breakthrough Performance March 2010 - August 2011
Embarq June 2006 - July 2009
Embarq July 2005 - May 2006
Sprint Nextel January 2002 - June 2005
Sprint November 1999 - December 2001
Sprint August 1995 - October 1999
Xerox 1990 - 1993
US Navy 1987 - 1989
Skills
Strategy, Product Management, Program Management, Business Process..., Start-ups, Product Marketing, Business Operations, Customer Experience, Marketing Operations, Product Development, Strategic Planning, E-commerce, Channel Partners, Segmentation, Service Operations, Leadership, Marketing, Management, B2B, Strategic Partnerships, Telecommunications, Marketing Management, Marketing Strategy, Go-to-market Strategy, B2B Marketing, Direct Marketing, Sales, Integrated Marketing, Business Development, Cross-functional Team..., CRM, Project Management, Competitive Analysis, Analytics, P, Consulting
Education
Duke University - The Fuqua School of Business 1993 — 1995
MBA, Marketing
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 1983 — 1987
BS, Marketing
DTE Energy September 2014 - Present
Corby Energy Services May 2014 - September 2014
General Motors Components Holdings, LLC September 2013 - May 2014
Blue Cross Blue Shield of Michigan September 2009 - April 2013
DTE Energy March 2008 - November 2008
Detroit Public Schools October 2006 - October 2007
Skills
Technical Writing, Project Management, Project Coordination, Creative Writing, Drafting Proposals, Web Development, SharePoint Designer, Sharepoint Administrator, NCQA, Business Analysis, Instructional Design, Healthcare Consulting, Medical Writing, Policy Writing, Procedure Development, Customer Service, Utilization Management, Health Insurance, Training, Analysis, Management, Team Building, Process Improvement, Leadership, SharePoint, Program Management, Software Documentation, Visio, Business Process
Education
Eastern Michigan University 1997 — 2002
Bachelor's Degree, English Language & Literature
Renaissance High School 1993 — 1997
Johnson & Johnson Health and Wellness Solutions, Inc. July 2014 - August 2015
Blue Cross Blue Shield of Michigan April 2013 - July 2014
LoganSquarist March 2012 - March 2013
GlobeNewswire (NASDAQ OMX) February 2012 - March 2013
Marketwire July 2010 - January 2012
Marketwire January 2008 - June 2010
The Eastern Echo January 2004 - April 2006
Skills
Editing, Press Releases, Strategic Content..., Content Management, Copy Editing, Proofreading, AP Style, Editorial, SEO, Social Media, Newsletters, Social Media Marketing, Microsoft Office, Writing, Content Strategy, Photography, Creative Writing, Web Content, Feature Articles, InDesign, Fundraising, Photoshop, Health Insurance, Content Marketing
Education
Eastern Michigan University
BS, magna cum laude, Journalism, Photography
Nordstrom August 2014 - April 2015
Saks Fifth Avenue November 2013 - January 2014
Blue Cross Blue Shield of Michigan August 2012 - November 2012
T-Mobile August 2011 - November 2012
Golden LivingCenters October 2010 - January 2011
American Laser Skincare September 2010 - January 2011
NetMD Business September 2008 - July 2010
Donna Sacs Inc December 2002 - June 2008
TCF Bank October 2005 - February 2006
Skills
Customer Service, Team Building, Customer Satisfaction, Sales, Tourism, Microsoft Office, Microsoft Excel, Training, Microsoft Word, Sales Operations, Outlook, Management, Strategic Planning, Leadership, Budgets
Education
Eastern Michigan University 2014 — 2019
Bachelor of Business Administration (B.B.A.), Human Resources Development
Schoolcraft College 2012 — 2014
Associates, Business
Murray Wright Highschool 2000 — 2003
Diploma, College Preperation
Secure 24 January 2014 - Present
Secure-24 August 2013 - January 2014
Secure-24 April 2012 - August 2013
Secure-24 February 2012 - April 2012
Secure-24 August 2011 - February 2012
Blue Cross Blue Shield of Michigan January 2011 - August 2011
Blue Cross Blue Shield of MI October 2009 - January 2011
Blue Cross Blue Shield of Michigan November 2008 - October 2009
Blue Cross Blue Shield of Michigan September 2006 - November 2008
Blue Cross Blue Sheild of MI August 2005 - September 2006
Skills
Team Building, Cost Management, Leadership, Process Improvement, Integration, Team Leadership, Project Management, Vendor Management, Department Budgeting, Strategic Planning, Customer Satisfaction, Mentoring Of Staff, Capacity Planning, Forecasting, Solution Focused, Cloud Computing, Project Delivery, Budget Process, Customer Engagement, Growth Management, Staff Supervision, ITIL, Business Process, Management, Cross-functional Team..., Microsoft SQL Server, Disaster Recovery, SDLC, Active Directory, IT Strategy, Troubleshooting, Security, IT Management, Enterprise Software, Business Intelligence, IT Infrastructure..., IT Financial Management, Change Management, Servers, Virtualization, Databases, Strategy, Purchasing Negotiation, Project Planning, Analysis, Cisco Technologies
Education
Eastern Michigan University 2005 — 2010
Master
Michigan State University 1996 — 2001
B.A
IT Independent Consultant April 2012 - Present
Jawood July 2011 - April 2012
Blue Care Network 2005 - October 2010
Blue Cross Blue Shield of Michigan 1992 - May 2005
Ajilon 1976 - 1992
Skills
SDLC, Healthcare Information..., Visio, Process Improvement, Requirements Analysis, EDI, Mainframe, Managed Care, Vendor Management, Contract Negotiation, Contract Management, Health Insurance, Program Management, Systems Analysis, Business Analysis, Testing, Requirements Gathering, Business Intelligence, IT Strategy, IT Management, Business Process..., Analysis, Integration, Data Analysis, Business Process, Project Planning, SQL, Business Requirements, Team Leadership, COBOL, Databases, Disaster Recovery, User Acceptance Testing, Project Management, Software Development, Change Management, Project Portfolio..., Resource Management, Healthcare, DB2, Quality Assurance
Education
Eastern Michigan University 1970 — 1974
Bachelor of Business Administration (B.B.A.), Information Technology
Toyota Tsusho America August 2013 - Present
Cooper Standard February 2007 - July 2013
TRW March 2006 - February 2007
General Motors July 2004 - March 2006
General Motors March 2001 - July 2004
General Motors July 1999 - March 2001
Deloitte & Touche LLP November 1997 - July 1999
Blue Cross and Blue Shield of Michigan October 1996 - November 1997
Blue Cross Blue Shield of Michigan July 1993 - October 1996
Blue Cross Blue Shield of Michigan June 1990 - July 1993
Skills
Internal Controls, SOX, Financial Analysis, Automotive, Hyperion, Schedules, Internal Audit, Financial Reporting, Audit, Accounting, Auditing, COSO, US GAAP, Compliance, External Audit, Enterprise Risk..., Financial Accounting, Risk Assessment, Risk Management, Segregation of Duties, Financial Control, Compliance Management, ACL, Revenue Recognition, Hyperion Enterprise, Manufacturing, Billing, GAAP, Cost Accounting, Certified Internal..., General Ledger, Variance Analysis, Fixed Assets, Accounts Payable, Compliance Audits, Risk, Process Improvement, Reconciliation, Operational Risk..., Financial Modeling, Controlling, Process Auditing, Sarbanes-Oxley Act, Financial Risk, Analysis
Education
Wayne State University 1990 — 1994
Master of Business Administration (M.B.A.), Marketing; Accounting
Eastern Michigan University 1979 — 1982
Bachelor's Degree, Accounting
Iron Mountain High School
PVS Chemicals 2014 - 2015
PVS Chemicals 2014 - 2015
Blue Cross Blue Shield of Michigan May 2013 - December 2013
Lafarge July 2006 - 2012
Lafarge October 2004 - June 2006
Lafarge September 2002 - December 2004
Lafarge September 1998 - September 2002
Lafarge January 1994 - September 1998
Lafarge September 1993 - January 1994
US Army September 1986 - October 1990
Education
Eastern Michigan University 1990 — 1998
BA
Maple Surgery Center (Facility Development & Management) July 2015 - Present
MedSource Services April 2014 - March 2015
AIG DOMESTIC CLAIMS January 2007 - May 2014
Chartis/ AIG June 2004 - January 2007
Blue Cross Blue Shield of Michigan June 2001 - April 2004
BEST BUY SERVICE CENTER September 1999 - June 2001
Skills
Management, Customer Service, Invoicing, Healthcare, CPT, Team Leadership, Medical Billing, Time Management, ICD-9, Access, Insurance, Software Documentation, Employee Benefits, Leadership, Quality Assurance, Team Building, Training, Microsoft Office, Process Improvement, Sales, Strategic Planning
Education
KELLER GRADUATE SCHOOL OF MANAGEMENT 2008 — 2010
of; Master of Public Administration, Healthcare Management
Keller Graduate School of Management of DeVry University 2008 — 2010
Foundation degree, Health/Health Care Administration/Management
DeVry University 2004 — 2007
of; Bachelor of Science, Technical Management; Health Information Management
Blue Cross Blue Shield of Michigan June 2015 - Present
Team Detroit July 2014 - March 2015
Team Detroit June 2014 - July 2014
Team Detroit March 2014 - May 2014
Joyce Julius & Associates September 2013 - December 2013
Direct Marketing Specialists July 2013 - September 2013
Clonlara Campus School May 2011 - December 2011
Eastern Michigan Psychology Department July 2010 - October 2011
Skills
Marketing Communications, Facebook, Social Media, PowerPoint, PowerPoint Presentations, Marketing Plan Creation, Marketing Strategy, Email Marketing, Social Media Marketing, Direct Marketing, Market Research, Marketing Management, Microsoft Office, Customer Oriented, Market Analysis, Sports Marketing, Analytic Thinking, Advertising, Customer Satisfaction, Teamwork, Customer Service, Microsoft Excel
Education
Eastern Michigan University 2010 — 2011
Bachelor of Business Administration (B.B.A.), Marketing & Advertising
Schoolcraft College 2008 — 2010
Associates In Applied Science, Business General
Jackson National Life December 2010 - Present
Jackson National Life July 2008 - December 2010
Jackson National Life April 2003 - July 2008
Blue Cross Blue Shield of Michigan January 2003 - April 2003
Blue Cross Blue Shield of Michigan January 2000 - December 2002
Blue Cross Blue Shield of Michigan November 1997 - January 2000
Skills
Microsoft Office, Real Estate, Negotiation, Strategic Planning, Contract Negotiation, Budgets, Project Management, Contract Management, Process Improvement, Facilities Management, Team Building, Vendor Management, New Business Development, Project Planning, Sales Management, Program Management, Insurance, Due Diligence, Change Management, Asset Managment, Investments, Account Management, Portfolio Management, Space-planning, Construction Management, Construction, Lease Negotiations, Lease Administration, Physical Security, Strategy, Finance, Data Center
Education
Lawrence Technological University 1999 — 2002
Masters, Business Administration
Eastern Michigan University 1994 — 1999
Bachelor, Facilities Management
CoreNet Global
Master of Corporate Real Estate (MCR), Real Estate
EDUStaff, LLC January 2015 - Present
Blue Cross Blue Shield of Michigan May 2012 - August 2013
US Senator Carl Levin, Michigan January 2012 - April 2012
MSU Institute for Public Policy and Social Research October 2010 - August 2011
United States Air Force May 2007 - June 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Windows, Event Planning, Time Management
Education
Eastern Michigan University 2012 — 2014
Master's degree, Public Administration
Michigan State University 2010 — 2012
Bachelor of Arts (B.A.), Public Administration and Public Policy
DIV May 2014 - Present
Blue Cross Blue Shield of Michigan November 2011 - May 2014
Detroit Medical Center 2008 - 2011
Skills
Management, Customer Service, Training, Project Management, Team Building, Health Insurance, Process Improvement, Human Resources, Call Centers, Strategic Planning, Customer Satisfaction, Analysis, Microsoft Office, Sales, Time Management, Insurance
Education
Eastern Michigan University 2002 — 2005
Bachelor's degree, Psychology
Walled Lake Central High School 1997 — 2001
Blue Cross Blue Shield of Michigan September 2014 - Present
Isagenix October 2014 - Present
Blue Cross Blue Shield of Michigan April 2013 - September 2014
Blue Cross Blue Shield of Michigan November 2010 - April 2013
Blue Cross Blue Shield of Michigan October 2006 - November 2010
Blue Cross Blue Shield of Michigan January 2006 - October 2006
Allstate August 2004 - January 2006
Lenscrafters September 2001 - May 2004
Skills
Health Insurance, Insurance, Call Centers, HIPAA, Medicare, Employee Benefits, Process Improvement, Access, Underwriting, Claim, Data Entry, Microsoft Excel, Microsoft Office, Healthcare, Analysis, Customer Service, Pharmacy Networks, Prescription Benefits, Accounting, Financial Reporting, Administrative...
Education
Eastern Michigan University 2000 — 2009
Bachelor's in Business Administration, Management, concentrations in Finance and Interior Design
Churchill High School 1996 — 2000
High School Diploma, CAPA
Atlanta Falcons July 2015 - Present
Barbizon Modeling and Entertainment May 2014 - Present
Victoria's Secret November 2013 - Present
Detroit Pistons August 2013 - Present
Blue Cross Blue Shield of Michigan October 2012 - April 2014
Eastern Michigan Athletics August 2011 - April 2012
Junior Police Cadet May 2007 - September 2010
Skills
Corporate Communications, Advertising Sales, Radio, Broadcast, Nonprofits, Social Networking, Facebook, Social Media, Public Relations, Event Planning, Social Media Marketing, Marketing, Event Management, Media Relations, Marketing Communications, Press Releases, Blogging, Advertising, Online Marketing, Digital Marketing, Direct Marketing, Email Marketing, Digital Media
Education
Eastern Michigan University 2007 — 2012
BA, Communications/ Electronic Media
Detroit School Of Arts 2005 — 2007
2007, Radio/ TV
Blue Cross Blue Shield of Michigan January 2009 - Present
Blue Care Network of Michigan January 2004 - December 2008
Blue Cross Blue Shield of Michigan April 2001 - December 2003
American Community Mutual Insurance Company January 1996 - July 2003
CIBER September 1994 - February 1996
Michigan Consolidated Gas Company (MichCon) November 1984 - April 1991
DTE Energy November 1984 - April 1991
General Motors 1982 - 1984
Skills
SharePoint, Team Building, Testing, SDLC, Business Analysis, Visio, HIPAA, Healthcare, Project Management, Requirements Analysis, Software Documentation, Data Analysis, Process Improvement, Access, Leadership, Management, Integration, Databases, Requirements Gathering, Oracle, Software Development, Business Intelligence
Education
Lawrence Technological University 2012 — 2012
Database Systems, Management Information Systems, General
Eastern Michigan University
BBA, Operations Research and Information Systems
Thomson Reuters September 2015 - Present
Hello Faz Pizza December 2013 - Present
Altarum August 2015 - September 2015
Eastern Michigan University October 2014 - April 2015
Feed The World January 2013 - April 2015
Friends of Ann Arbor District Library September 2014 - December 2014
Blue Cross Blue Shield of Michigan May 2014 - August 2014
Washtenaw Community College September 2011 - July 2013
Skills
HTML5,C.S.S.-Developing..., Networking, Proficiency in..., CSS, Databases, Management, SQL, Google Adwords, Social Media Marketing, Google Analytics, Business Intelligence, Teamwork, Customer Service, Microsoft Word, Social Media, Leadership, Research, PowerPoint
Education
Eastern Michigan University 2013 — 2015
B.B.A in Computer Information System, Business Administration and Management, Computer Information System, GPA: 3.93/4.00
Washtenaw Community College 2011 — 2013
Associate in Art Degree, Associate's Degree in Business Studies, GPA:3.91/4.00
Blue Cross Blue Shield of Michigan September 2014 - Present
Chicago Department of Aviation - O'Hare and Midway International Airports April 2012 - September 2013
Walmart June 2011 - February 2012
Skills
Merchandising, Store Management, Retail, Loss Prevention, Visual Merchandising, Retail Sales, Telephone Skills, Health Insurance, Management, Insurance, Strategic Planning, Marketing
Education
DeVry University 2012 — 2013
Business Administration and Management, General
DeVry University
Bachelor in Business Mgt(currently pursuing), Management
Blue Cross Blue Shield of Michigan September 2014 - Present
OpTech February 2014 - September 2014
Saint Mary's Mercy Hospital January 2013 - August 2013
Complete Infusion Services June 2012 - August 2013
Complete Infusion Services 2012 - 2013
Skills
Registered Nurses, Healthcare, Wellness, CPR Certified, Nutrition, Health Education, Hospitals, Fitness, Nursing, Public Speaking, BLS
Education
Oakland Community College 2007 — 2009
Associate's Degree, Nursing, GPA 3.47
DeVry University
Computer Information Systems, Health Science
Anthem May 2010 - Present
NASCO May 2003 - August 2009
Blue Cross Blue Shield of Michigan July 1990 - May 2003
Skills
Operations Management, Business Process, Change Management, Business Analysis, Leadership, Project Management, Program Management, Training, Team Building, Strategy, Vendor Management, Process Improvement, Health Insurance, Management, Analysis, Management Consulting
Education
Eastern Michigan University
Bachelor’s Degree, Business, Management, Marketing, and Related Support Services
University of Detroit Mercy
Master of Business Administration (M.B.A.), Business Administration and Management, General
UnitedHealth Group - Optum St. Of Michigan July 2014 - Present
Blue Cross Blue Shield of Michigan September 2011 - July 2014
Skills
SDLC, Business Analysis, Insurance, Health Insurance, Legal Research, Criminal Law, Immigration Law, Healthcare Information..., Project Management, Project Coordination, Team Building, Cross-functional Team..., Professional Ethics, Agile Project Management, Business Development, Business Process Design, Change Management, Team Leadership, Business Process..., Visio, Employee Training, SharePoint, analy, Requirements Analysis, IT Management, Courts, Litigation, Criminal Defense, Legal Documents, Mediation, Legal Compliance, Trials, Contract Law, Management, Vendor Management
Education
Duquesne University School of Law
Master's Degree, L.L.M (Master in International Corporate Law)
Point Park University
Master of Business Administration (M.B.A.), International Business
Blue Cross Blue Shield of Michigan October 2014 - Present
BSC Solutions Inc 2013 - Present
Blue Cross Blue Shield of Michigan 2013 - September 2014
Natsoft Corp November 2011 - December 2013
Sempra Energy 2011 - 2012
Syntel October 2006 - November 2011
Syntel March 2010 - May 2010
Syntel Ltd January 2007 - December 2009
Syntel 2006 - 2006
Skills
Web Services, Unix, Linux, Java, Weblogic, SDLC, Databases, Websphere, Perl, VBScript
Education
Bapatla Engg College - Nagarjuna University 2002 — 2006
B.Tech, Electrical and Electronics Engineering
Eastern Michigan University
Master's Degree, Technology Studies
Blue Cross Blue Shield of Michigan February 2010 - Present
DPM Consulting Services December 2005 - December 2009
Epitec Group January 2002 - December 2005
Web Group LLC June 1997 - January 2002
Skills
Technical Recruiting, Internet Recruiting, Talent Acquisition, Vendor Management, Applicant Tracking..., College Recruiting, Sales, SDLC, Consulting, Management, Recruiting, Sourcing, Benefits Negotiation, Employee Benefits, Onboarding, Leadership, Program Management, Professional Mentoring, Temporary Placement, Interviews, Staffing Services, Screening Resumes, Talent Management, Screening, Contract Recruitment, Staff Augmentation, Resource Management, PeopleSoft, Information Technology, Resume Writing, Employee Relations, Human Resources, Permanent Placement, Taleo, Cold Calling, Benefits Administration, Workforce Planning, Hiring, Performance Management, New Hire Orientations, Building Relationships, Deferred Compensation, Employee Training, Personnel Management, Employee Engagement
Education
Eastern Michigan University 1993 — 1997
Bachelor, Business Administration / Marketing
Blue Cross Blue Shield of Michigan March 2012 - Present
Sports Venue Bar & Grill January 2005 - Present
Power Play Marketing May 2011 - November 2011
Comcast July 2007 - December 2010
Better Business Bureau 2006 - 2007
Premier Mortgage Funding Inc 2004 - 2006
Ameriquest Mortgage 2003 - 2004
The Equity Group Financial 2003 - 2003
Sovereign Sales January 2001 - January 2002
Quicken Loans 2000 - 2002
Education
Specs Howard School of Broadcast Arts 1995 — 1996
Degree, Radio/Television
Schoolcraft College 1994 — 1995
Liberal Arts
Eastern Michigan University 1992 — 1994
Liberal Arts
General Motors January 2013 - Present
Alpha Gamma Delta 1993 - Present
Blue Cross Blue Shield of Michigan June 2011 - January 2013
Henry Ford Health System May 2000 - June 2011
Henry Ford Health System March 1994 - May 2000
Skills
Disaster Recovery, HIPAA, Information Security, CISSP, System Administration, Windows Server, SharePoint, Information Technology, Servers, Information Assurance, Leadership, Group Policy, Software Installation, Vulnerability Assessment, Project Planning, SQL, IIS, Program Management, Risk Assessment, Risk Management, Security, Governance, Information Security..., Network Security
Education
Walsh College of Accountancy and Business Administration 2009 — 2014
Master's Degree, Masters of Science in Information Assurance, Digital Forensics Specialization
Eastern Michigan University 1983 — 1987
BS, Occupational Therapy
DLL Consulting Inc., a SAS Affiliate Partner April 2002 - Present
Blue Cross Blue Shield of Michigan March 2015 - August 2015
Kennesaw State University October 2008 - August 2015
BHP Billiton October 2014 - May 2015
The Cadmus Group, Inc. September 2014 - January 2015
Southern Company September 2014 - September 2014
Centers for Disease Control and Prevention July 2014 - August 2014
Manheim February 2014 - June 2014
NextEra Energy Resources June 2013 - May 2014
Meijer December 2013 - December 2013
Skills
SAS, Data Integration, SAS programming, Data Warehousing, Business Intelligence, Enterprise Architecture, Oracle, Unix, ETL, Business Analytics, Databases, Analytics, Access, Statistics, SDLC, Linux, Performance Tuning, Enterprise Software, Business Objects, SQL, Teradata, Solaris, Data Modeling, Predictive Analytics, Analysis, Data Analysis, Project Management, Disaster Recovery, Data Migration, Software Documentation, Big Data, Data Management, Systems Analysis, Cloud Computing, Solution Architecture, Data Quality, Data Mining, Shell Scripting, Business Intelligence..., AIX, OLAP, Database Design, Cognos, DB2, Informatica, Data Warehouse..., Dashboard, Unix Shell Scripting, Predictive Modeling, Master Data Management
Education
The University of Georgia 1974 — 1976
BBA, Accounting
Duke University 1971 — 1973
Scholarship - Football
Monroe High School
Blue Cross Blue Shield of Michigan January 2011 - April 2013
IMS Health October 2000 - December 2009
GMAC Mortgage April 1999 - September 2000
Skills
Market Research, Sales Presentations, Technical Presentations, Compliance, Policy Analysis, Healthcare, Health Insurance, Contract Negotiation, Business Development, Disaster Recovery, Legal Research, Legal Writing, Project Management, Litigation Support, HIPAA, Accounting, Account Management, Business Relationship..., Entrepreneurship, Litigation, Mergers & Acquisitions
Education
Thomas M. Cooley Law School 2012 — 2013
Master of Laws (LL.M.), Banking, Corporate, Finance, and Securities Law
Thomas M. Cooley Law School 2010 — 2012
Doctor of Law (J.D.)
Drexel University - College of Business and Administration 1996 — 1999
Bachelor of Science (B.S.), Business Administration and Management, General
Blue Cross Blue Shield of Michigan May 2009 - Present
Thomson Reuters May 2007 - May 2009
Education
Eastern Michigan University 2005 — 2007
BCBSM manager EDI systemsBCBSM2001 - 2012
Blue Cross Blue Shield of Michigan 2001 - 2009
Education
Eastern Michigan University 1990 — 1994
Blue Cross Blue Shield of Michigan 2011 - Present
Blue Cross Blue Shield of Michigan 2010 - 2011
Kentucky Indiana Paralyzed Veterans of America July 2009 - April 2010
Center for Nonprofit Excellence October 2006 - June 2009
MPRO September 2005 - September 2006
MPRO September 2004 - September 2005
American Lung Association of Michigan 2001 - 2003
Education
Wayne State University 2001 — 2005
Master of Urban Planning, Urban Planning
Eastern Michigan University 1994 — 1999
BSW, Social Work
IBM May 2014 - Present
Kenexa, an IBM Company April 2013 - May 2014
Blue Cross Blue Shield of Michigan November 2011 - April 2013
Blue Cross Blue Shield of Michigan December 2009 - November 2011
Nissan USA May 2008 - December 2009
Danboise Mechanical, Inc. 2002 - 2008
JD Power and Associates 2000 - 2001
Skills
SharePoint, HTML, Microsoft Excel, VBA, Data Analysis, Software Documentation, Business Analysis, Access, SQL, Process Improvement, InfoPath, Vendor Management, SDLC, Program Management, Enterprise Architecture, Software Project..., Captivate, Analysis, Applicant Trackin, Talent Management, Talent Acquisition, Recruiting, Reporting & Analysis, Excel Dashboards, Performance Dashboards, Dashboard Metrics, Dashboarding, Operative Dashboard
Education
Eastern Michigan University 1994 — 1999
Bachelor of Business Administration (B.B.A.), Information Technology
Blue Cross Blue Shield of Michigan January 2015 - Present
IHA July 2012 - January 2015
Blue Care Network November 2006 - October 2012
Thomson Medstat 2002 - 2005
Phase Forward 2001 - 2002
Johnson and Johnson Healthcare 1997 - 1998
Skills
EMR, Management, Healthcare Information..., Healthcare, Managed Care, Medicare, HIPAA, Informatics, Healthcare Consulting, Data Analysis, Process Improvement, Medicaid, Clinical Research, Healthcare Management, Health Insurance, Business Intelligence, EHR, Data Warehousing, Healthcare Industry, Analytics, Disease Management, Physicians, Provider Relations
Education
Eastern Michigan University 2008 — 2011
Master's in Health Administration, Health Administration
University of Michigan 1990 — 1995
Bachelor's of Science in Chemistry, Chemistry
Blue Cross Blue Shield of Michigan September 2012 - Present
AT&T 2008 - 2012
Spanlink Communications September 2006 - October 2007
Jawood, Detroit, MI July 2005 - September 2006
TechTeam Global, Inc. February 2001 - July 2005
Pfizer, Ann Arbor, MI October 2000 - February 2001
Metavante, Ann Arbor, MI September 1997 - October 2000
ADP, Financial Services, Ann Arbor, MI January 1995 - September 1997
Skills
Telecommunications, Cisco Technologies, ACD, Switches, IP, Avaya, Telephony, Call Centers, Network Design, Help Desk Support, Data Center, Vendor Management, Network Administration, WAN, ITIL, Wireless, Unified Communications, MPLS, Cisco Call Manager, Enterprise Software, Networking, VoIP, SIP, IVR, Ethernet, CTI, System Deployment, CCNA, Disaster Recovery, PMP
Education
Saginaw Valley State University 1989 — 1991
Accounting
Delta College 1989 — 1990
AA, Accounting, MIS
Michigan Lutheran Seminary 1976 — 1980
Hign School, High School
Blue Cross Blue Shield of Michigan December 2014 - Present
Mangrove Consulting LLC August 2008 - Present
Blue Cross Blue Shield of Michigan January 2012 - December 2014
Blue Cross Blue Shield of Michigan January 2011 - January 2012
Blue Cross Blue Shield of Michigan August 2009 - January 2011
Blue Cross Blue Shield of Michigan January 2008 - July 2009
Credit Acceptance Corporation 2006 - 2008
University of Michigan 2004 - 2006
University of Michigan 1997 - 2004
United States Department of Agriculture June 1995 - June 1997
Skills
Healthcare Information..., Strategy, Pharmacy, Healthcare, Performance Management, Managed Care, Strategic Planning, Project Portfolio..., Data Analysis, Process Improvement, Business Planning, Six Sigma, Cross-functional Team..., Business Analysis, Program Management, Management
Education
University of Michigan - Stephen M. Ross School of Business 2003 — 2006
MBA, Corporate Strategy & Operations Management
Eastern Michigan University 1998 — 2001
M.S., Molecular & Cellular Biology
University of Michigan 1990 — 1994
B.S., Biology
CareFirst BlueCross BlueShield September 2013 - Present
Supreme Soft Inc. May 2007 - Present
NASCO April 2013 - September 2013
Genova Technologies May 2012 - April 2013
CareFirst BlueCross BlueShield October 2008 - May 2012
Blue Cross Blue Shield of Michigan September 2007 - October 2008
Skills
Requirements Gathering, Systems Analysis, Business Analysis, Project Management, Change Management, SOA, Visio, SDLC, Software Documentation, Business Requirements, Team Leadership, UML, Leadership, Business Process Design, Agile Methodologies, Requirements Management, User Acceptance Testing, Program Management, Process Improvement, RUP, Analysis, Business Intelligence, Requirements Analysis, Business Process..., Vendor Management, MS Project, SQL, Business Process, Strategic Planning, Databases, Integration, Enterprise Architecture, Functional..., IT Strategy, Waterfall, Software Development, Information Technology, Software Project..., Business Process..., PMP, Project Portfolio..., CRM, Resource Management, PMO, SharePoint, Microsoft Project
Education
East China Normal University 1996 — 2000
Bachalor, English, International Trading
University of Illinois at Chicago
Master, Business Administration
Blue Cross Blue Shield of Michigan February 2014 - Present
BCBSM October 2008 - July 2011
BCBSM March 2001 - October 2008
Lear Corporation August 1997 - March 2001
The MedStat Group September 1993 - July 1997
Skills
J2EE Application..., J2EE Web Services, Management, Databases, SOA, Solution Architecture, Software Development, Integration, Software Project..., Enterprise Architecture, Requirements Gathering
Education
Eastern Michigan University 1994 — 1998
MBA, Information Systems
Eastern Michigan University 1983 — 1987
BS, Biology/Elementry Education
Blue Cross Blue Shield of Michigan March 2015 - Present
Truven Health Analytics May 2013 - March 2015
Truven Health Analytics April 2013 - May 2013
Truven Health Analytics June 2012 - April 2013
Thomson Reuters March 2012 - June 2012
Thomson Reuters August 2010 - March 2012
LGN Solutions October 2009 - August 2010
Busch's Inc May 2003 - November 2009
Skills
Databases, Data Warehousing, SharePoint, Windows Server, Microsoft SQL Server, Visio, Process Improvement, ETL, Datastage, Servers, Data Integration, Healthcare Analytics, InfoSphere
Education
Eastern Michigan University 2005 — 2009
IBBA, Bachelor of Business Administration: International Business/Japanese, 3.64
Japan Center for Michigan Universities 2006 — 2006
Japanese Language and Literature, Japanese Culture, and Japanese Economics
Adlai E. Stevenson High School 2002 — 2005
Diploma
Alzheimer's Association - Greater Michigan Chapter September 2014 - Present
Ford Motor Company May 2013 - July 2014
Blue Cross Blue Shield of Michigan August 2012 - May 2013
Toyota Technical Center August 2011 - August 2012
Arbor Hospice September 2010 - June 2011
Schreiber Communications January 2002 - September 2010
Skills
PowerPoint, InDesign, Photoshop, Blogging, Copywriting, Press Releases, Integrated Marketing, Public Relations, Publicity, Marketing Communications, Facebook, Social Media Marketing, Editing, Newsletters, SEO, Marketing
Education
Eastern Michigan University 2005 — 2008
BA, Public Relations
BCBSM January 2014 - Present
Blue Cross Blue Shield of Michigan September 2008 - December 2013
RL POLK June 2008 - August 2008
DTE Energy 2006 - 2008
Chrysan Industries 2004 - 2008
Ford Motor Credit Company 2001 - 2006
Ford Motor Company March 1998 - June 2001
Visteon Corporation 2000 - 2001
Skills
Agile Methodologies, SOA, SDLC, Requirements Analysis, Enterprise Architecture, PMP, Integration, Java Enterprise Edition, Software Project..., Databases, Business Analysis, Project Management, Process Improvement
Education
Eastern Michigan University 1999 — 2003
MBA, Management
University of Toledo 1993 — 1995
MSME, Mechanical Engineering
GE Capital February 2014 - Present
GE January 2012 - Present
Blue Cross Blue Shield of Michigan September 2008 - July 2011
Chrysler April 2007 - August 2008
Skills
SOA, Java Enterprise Edition, Java, SQL, Websphere, DB2, JMS, Spring, Struts, Hibernate, Weblogic, Agile Methodologies
Education
Eastern Michigan University 2004 — 2006
Masters, computer science
Grandhi mallikarjuna rao institute of technology 2000 — 2003
Bachelors, computer science
Jawaharlal Nehru Technological University 2000 — 2003
Bachelors in computer science, computer science
Blue Cross Blue Shield of Michigan July 1986 - Present
Blue Cross Blue Shield of Michigan January 2000 - December 2005
Education
Eastern Michigan University 1982 — 1988
bachelors of science, public law and government
Blue Cross Blue Shield of Michigan October 2007 - Present
Eastern Michigan University March 1997 - October 2007
Eastern Michigan University March 2000 - January 2006
Skills
System Administration, Security, Disaster Recovery, Linux, Storage, Information Security, EMC Storage, NAS, Storage Area Networks, Operating Systems, SAN, NetApp Filers
Education
Eastern Michigan University 2003 — 2006
Masters, Information Security and Information Technology
BOLYU January 2015 - Present
Lawrence Technological University January 2011 - Present
Eastern Michigan University August 2014 - December 2014
International Academy of Design & Technology July 2013 - May 2014
Henry Ford Health System December 2010 - September 2012
Mohawk Industries February 2008 - January 2010
Beaulieu Group, LLC July 2001 - February 2008
WB Interiors Inc. May 1986 - July 2003
Blue Cross Blue Shield of Michigan May 1983 - May 1986
Harley Ellis Devereaux June 1980 - May 1983
Skills
Project Management, New Business Development, Business Analysis, Furniture, Fundraising, Specifications, Space-planning, Microsoft Office, Drawing, Sales, Concept Development, Textiles, PowerPoint, Art, Public Speaking, Project Coordination, Research, Leadership, Account Management, Sketching, Microsoft Word, Construction, Healthcare, Residential Design, Concept Design, Sustainability, Retail Design, Project Planning, Design Management, Strategic Planning, Architectures, Architecture, Space Planning, Interior Design, Design Research, Sustainable Design, Interior Architecture
Education
Eastern Michigan University 2010 — 2011
Master of Science (M.S.), Interior Design, emphasis on Education
Michigan State University 1976 — 1980
Bachelor of Arts (B.A.), Interior Design
Blue Cross Blue Shield of Michigan May 2009 - Present
ThyssenKrupp Materials Inc 2002 - 2009
Skills
SDLC, Requirements Analysis, Oracle, Mainframe, SQL
Education
Doctor Babasaheb Ambedkar Marathwada University
•Bachelor of Sciences in Mechanical Engineering
Blue Cross Blue Shield of Michigan October 2012 - Present
Learning Care Group February 2011 - October 2012
Learning Care Group 2010 - 2011
Learning Care Group 2009 - 2010
Learning Care Group April 2008 - May 2009
Karmanos Cancer Institute May 2006 - April 2008
Skills
HRIS, Benefits Administration, PeopleSoft, Compensation, Employee Benefits, HR Policies, Compensation & Benefit, Human Resources, Executive Pay, Management
Education
Eastern Michigan University 2013 — 2016
Master's degree, Human Resources and Organizational Development
Eastern Michigan University
Bachelor of Business Administration (BBA), Business Management
Trail Life USA September 2013 - Present
Boy Scouts of America September 2010 - August 2013
Boy Scouts of America August 2002 - August 2010
Blue Cross Blue Shield of Michigan February 1990 - July 2002
Skills
Legal Writing, Litigation, Mediation, Legal Research, Legal Advice, Westlaw, Trademarks, Torts, Trials, Corporate Law, Licensing, Employment Law, Commercial Litigation, Corporate Governance, Arbitration, Appeals, Civil Litigation, Due Diligence, Legal Compliance, Intellectual Property, Administrative Law, Legal Issues, Policy, Leadership, Public Policy, Alternative Dispute..., Government, Dispute Resolution, Hearings, Joint Ventures, Criminal Law, Legal Assistance, Product Liability, Courts
Education
Wayne State University Law School 1986 — 1993
Master of Laws (LLM), Labor and Employment Law
Drake University Law School 1979 — 1982
Doctor of Law (JD)
University of Michigan 1975 — 1979
Bachelor of Arts (BA), Political Science & Philosophy
Blue Cross Blue Shield of Michigan April 2011 - Present
Blue Cross Blue Shield of Michigan October 2009 - April 2011
Blue Cross Blue Shield of Michigan May 2005 - October 2009
Broder Bros. 1997 - 2002
Skills
Health Insurance, Data Analysis, Process Improvement, Business Process...
Education
Eastern Michigan University 2001 — 2004
MBA, Finance
University of Michigan 1988 — 1992
BGS, History, Economics
WeiserMazars LLP September 2012 - Present
Smeekens and Associates September 2000 - September 2012
Tennessee Managed Care Network May 1994 - December 1999
Unviersity of California San Diego Medical Center April 1986 - November 1987
Blue Cross Blue Shield of Michigan January 1983 - May 1986
Total Health Care of Detroit January 1981 - January 1983
Skills
Sales Management, Marketing Strategy, Marketing Communications, Market Research, Provider Network..., Provider Relations, Competitive Analysis, Project Planning, Grant Administration, Training Delivery, Managed Care, Not for Profit, Contract Negotiation, Product Development, Regulatory Affairs, PPO, Medicaid, Insurance, Training, Hospitals, Leadership, Medicare, Network Development, Recruiting, Healthcare, Employee Benefits, Leadership Development, Healthcare Industry, Healthcare Consulting, Risk Management, Strategic Planning
Education
Vanderbilt University 1999 — 2002
Masters in Education, Human and Organizational Development
Eastern Michigan University 1976 — 1980
Bachelor of Business Administration (B.B.A.), Economics and Marketing
Blue Cross Blue Shield of Michigan RN,BSN, CCP, CCM, RHC1BCBSMJune 2007 - Present
Skills
Disease Management, Medicare, Managed Care, Customer Service, Hospitals
Education
DePaul University
Bachelor of Science, Nursing
Blue Cross Blue Shield of Michigan October 2005 - February 2009
The Guidance Center May 2003 - September 2005
Education
Eastern Michigan University 1996 — 2000
BBA, Managment/Human Resources
Blue Cross Blue Shield of Michigan September 2013 - Present
Blue Cross Blue Shield of Michigan August 2010 - September 2013
CVS August 2006 - August 2010
Skills
PowerPoint, Microsoft Excel, Microsoft Word, SharePoint, Outlook, Access, Training, Strategic Planning, Healthcare, Process Improvement
Education
Eastern Michigan University 2006 — 2010
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
Truven Health Analytics February 2011 - Present
Thomson Reuters January 2007 - February 2011
Blue Cross Blue Shield of Michigan April 2006 - August 2006
Skills
ETL Tools, Data Warehousing, Database Design, Microsoft SQL Server, Microsoft Office, Access, Databases, Process Improvement, Networking, Troubleshooting, Windows, Microsoft Excel, Visio, SharePoint, Software Documentation, Business Analysis, Customer Service, Analysis, Project Management
Education
Lawrence Technological University 2002 — 2006
BSIT, Information Technology
Delta College 2001 — 2002
The Jacobson Group July 2012 - December 2012
Ballard Nursing Home June 2012 - August 2012
The Jacobson Group November 2011 - February 2012
Blue Cross Blue Shield of Michigan March 2000 - February 2010
Education
Eastern Michigan University 1993 — 1998
B.S, Health Administration & Gerontology
Davenport University
M.B.A, Health Administration & Information Concentration
Blue Cross Blue Shield of Michigan November 2002 - Present
LogicaCMG (formerly Great Lakes Technologies Group) 2001 - 2002
Education
Wayne State University 1991 — 1993
Computer Science
Eastern Michigan University 1983 — 1989
BS, Computer Science, Mathematics
McGill University 1982 — 1982
English
SE Solutions Inc July 2010 - Present
Blue Cross Blue Shield of Michigan September 2006 - June 2009
Blue Cross Blue Sheild of Michigan October 2001 - September 2006
Blue Cross Blue Shield October 1999 - October 2001
Blue Cross Blue Shield of Michigan October 1997 - October 1999
Education
University of Detroit Mercy 1996 — 2003
MS, Information Systems Software Management
Eastern Michigan University 1981 — 1982
BBA, Business Management
Washtenaw Community College 1979 — 1980
A.A., General Studies
Coventry Healthcare October 2012 - January 2014
CVS Caremark Corporation February 2012 - August 2012
Wells Fargo Advisors April 2011 - January 2012
Walmart September 2010 - March 2011
Magellan Health Services April 2010 - August 2010
Blue Cross Blue Shield of Michigan June 2009 - March 2010
Blue Cross Blue Shield of Michigan April 2008 - June 2009
Blue Cross Blue Shield of Michigan March 2007 - March 2008
Blue Cross Blue Shield of Michigan April 2006 - February 2007
Skills
Data Analysis, Business Analysis, SDLC, Pharmaceutical Industry, Healthcare Information..., SQL, Oracle, Business Process, Access, Vendor Management, Management, Analysis, Integration, Quality Assurance, Software Documentation
Education
Eastern Illinois University 2004 — 2006
Masters, Economics
Blue Cross Blue Shield of Michigan
Skills
Business Analysis, Analysis, Process Improvement, Microsoft Excel, Microsoft Office, Management, Customer Service, Project Management, Data Analysis
Education
Eastern Michigan University 1982 — 1989
Bachelor's of Science, Public Law & Government; Public Administration
Blue Cross Blue Shield of Michigan October 2007 - Present
Skills
Customer Service, Call Center, Insurance, PPO, Outlook, Health Insurance, Analysis, Public Speaking, Process Improvement, Medicare, Invoicing, HIPAA, Employee Benefits, Call Centers
Education
Dorsey Business Schools-Southgate 2006 — 2007
Certificate of Completion, Medical Insurance Specialist/Medical Biller
Blue Cross Blue Shield of Michigan MangerBlue Care Network2001 - Present
Skills
Process Improvement, Managed Care, Health Insurance, Healthcare, Healthcare Management, Healthcare Information..., Medicaid, HIPAA, Medicare
Education
Eastern Michigan University 1991 — 1994
Master of Public Administration (MPA), Health/Health Care Administration/Management
Albion College 1984 — 1988
Bachelor of Science (BS) in Economics and Management; Bachelor of Science (BS) in Biology
Universal Parking Management April 2014 - Present
Kmart Corporation May 2012 - May 2014
Oakland University (Career Services) September 2011 - December 2011
SuperAmerica September 2010 - August 2011
Speedway Superstores September 2010 - August 2011
Blue Cross Blue Shield of Michigan May 2009 - August 2009
Blue Cross Blue Shield of Michigan May 2009 - August 2009
Blue Cross and Blue Shield of MI May 2009 - August 2009
Olga's Kitchen September 2008 - November 2008
Blue Cross and Blue Shield of Michigan June 2008 - August 2008
Skills
Data Entry, Administrative..., Customer Service, Human Resources, Program Management, Retail, Newsletters, Networking, Employee Relations, Windows, Performance Management, Databases, Payroll, Hiring, Teamwork
Education
DeVry University-Illinois 2013 — 2016
Technical Management, Human Resources Management/Personnel Administration, General
Oakland University 2008 — 2014
BSBA, Human Resources Management
Wayne County Community College 2009 — 2011
Associates in General Studies
Oakland University 2008 — 2011
Detroit School of ArtsGraduated, 2008
Detroit School of Arts 2004 — 2008
High School Diploma, High School Diploma
Blue Cross Blue Shield of Michigan July 2014 - Present
Blue Cross Blue Shield of Michigan August 2012 - July 2014
Volkswagen of America, Inc March 2012 - August 2012
McDonald's Corporation January 2002 - April 2012
Blue Cross Blue Shield of Michigan May 2011 - March 2012
Skills
Microsoft PowerPoint, Microsoft Project, Microsoft Outlook, Microsoft Access, Microsoft Word, Microsoft Excel, HTML/CSS, Oracle SQL, SharePoint, SAP, Business Objects Data..., Analysis, Management, Business Intelligence, Customer Service, Data Analysis, MS Project, PowerPoint, Testing, Access, Business Analysis, HTML, Outlook
Education
Eastern Michigan University 2009 — 2011
Bachelor of Business Administration Computer Information Systems
Oakland Community College
Associate degree, Business Administration
. Independent Finance ConsultantIndependent Finance ConsultantJanuary 2012 - Present
University of Chicago Medical Center June 2006 - August 2011
University of Chicago Medical Center November 1999 - June 2006
Blue Cross Blue Shield of Michigan April 1998 - November 1999
Skills
Capital Budgeting, Operating Budgets, Department Budgeting, Budget Reconciliation, Financial Analysis, Financial Reporting, Forecasting, Financial Accounting, Accounts Payable, Accounts Receivable, Account Reconciliation, Account Management, Revenue Analysis, Consultation, Variance Analysis, Supervisory Experience, Training, GEMS, BuySite, Oracle E-Business Suite, Microsoft Office 2007, Microsoft Excel, Microsoft Word, PowerPoint, Business Objects, PeopleSoft, Cognos, Healthcare Management, Oral & Written..., Result Oriented, Problem Solving, Interpersonal Skill, Work Ethic, Proactive self-starter, Mentoring, Team Leadership, Team Building, Organization &..., Multi Tasking, EHR, Management, Performance Improvement, Strategic Planning
Education
Eastern Michigan University 1993 — 1996
Master of Business Administration (M.B.A.), Business Administration and Management, General
Eastern Michigan University 1983 — 1987
Bachelor's degree, Health/Health Care Administration/Management
Blue Cross Blue Shield of Michigan
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking, HTML
Education
Eastern Michigan University 2009 — 2013
Bachelor of Applied Science (BASc), Paralegal
Blue Cross Blue Shield of Michigan June 1985 - Present
Falzone Medical Lab June 1983 - June 1985
Kroger September 1982 - June 1983
Skills
Call Centers, Software Documentation, Troubleshooting, Process Improvement, Insurance, Access, Active Directory, Testing, Business Analysis, Leadership, Marketing
Education
Detroit Business Institute-Downriver 1983 — 1985
Associate's degree, Medical Transcription/Transcriptionist
Lincoln Park High School 1981 — 1983
Blue Cross Blue Shield of Michigan January 2012 - Present
Skills
Business Analysis, Agile Methodologies, SDLC, Quality Assurance, Requirements Analysis, Testing
Education
Mount Mercy University 2009 — 2011
Master of Business Administration (MBA), Finance, General
Doctor Babasaheb Ambedkar Marathwada University 1993 — 1997
Bachelor's Degree, Mechanical Engineering
Kirkwood Community College
Associate's degree, Marketing/Marketing Management, General
Ford Motor Credit Company February 2011 - Present
Blue Cross Blue Shield of Michigan November 2010 - February 2011
Mercedes-Benz Financial Services USA LLC November 2007 - November 2010
Atinfo Technology Inc September 2005 - August 2007
Skills
SDLC, XML, Oracle, Web Services, Databases, Java Enterprise Edition, Java, Testing, Database Design, Weblogic, Software Documentation, Websphere, Design Patterns, Performance Tuning, Security
Education
Eastern Michigan University 2002 — 2005
Master of Science (MS), Computer Science
Blue Cross Blue Shield of Michigan
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
Eastern Michigan University 1970 — 1981
Bachelor of Business Administration (BBA), Accounting
Eastern Michigan University 1970 — 1981
Bachelor of Business Administration (B.B.A.), Accounting
Blue Cross Blue Shield of Michigan January 2011 - Present
Blue Cross Blue Shield of Michigan September 2007 - January 2011
Blue Cross Blue Shield of Michigan June 2006 - September 2007
Blue Cross Blue Shield of Michigan August 2000 - June 2006
Blue Cross Blue Shield of Michigan March 1999 - August 2000
Blue Cross Blue Shield of Michigan December 1997 - March 1999
Skills
Health Insurance, Medicare, Managed Care, HIPAA, Insurance, Process Improvement, Claim, Medicare Part D, Healthcare Industry, Business Process..., Health Policy, Leadership, Customer Service, Management, Provider Relations, Vendor Management, Medicaid, Healthcare, Business Analysis, Program Management, Visio, Team Building, Data Analysis, Strategic Planning, Microsoft Office, Call Centers, Training
Education
Oakland University 1999 — 2002
Master of Public Administration (MPA), Health/Health Care Administration/Management
Eastern Michigan University 1989 — 1994
Bachelor of Science (BS), Health/Health Care Administration/Management
Blue Cross Blue Shield of Michigan
Skills
Medicare, Claims Management, Private Investigations, Investigation, Fraud, Health Insurance, Liability, Microsoft Office, Insurance, Workers Compensation, Leadership, Claim
Education
Eastern Michigan University
Master of Arts (M.A.), Multi/Interdisciplinary Studies
University of Detroit Mercy
Bachelor of Applied Science (BASc), Criminal Justice
Blue Cross Blue Shield of Michigan August 1990 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Eastern Michigan University
Bachelor of Business Administration (B.B.A.), Financial Management