Convergys Corporation
Industry: Information management company
DescriptionConvergys Corporation is a corporation based in Cincinnati, Ohio, that sells customer management and information management products, primarily to large corporations. Headquarters: Cincinnati, Ohio, United States Successor: Concentrix Revenue: 2.951 billion USD (2015) Number of employees: 130,001 (2015) CEO: Andrea J. Ayers (Oct 2012–) Subsidiaries: Stream Global Services, Intervoice,
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Convergys Corporation Employees
Employee
Years
Job
Industry
Chelsi Henry, Esq. Chelsi Henry, Esq.'s Convergys Corporation Experience May 2008 - August 2010
Job Attorney, Strategist, & Columnist
Industry Government Relations
Experience
Republican Diversity Coalition March 2015 - Present
Florida Department of Financial Services October 2013 - Present
Legal Aid Foundation Tallahassee September 2014 - Present
Ebony Magazine September 2014 - Present
Florida Department of Financial Services September 2011 - September 2013
Duval County Soil and Water Conservation District November 2010 - September 2013
Rick Scott for Governor August 2010 - November 2010
Marco Rubio for US Senate August 2010 - November 2010
Chelsi P. Henry for Soil and Water Conservation District Group 5 December 2009 - November 2010
Convergys Corporation May 2008 - August 2010
Skills
Public Speaking, Employee Relations, Leadership Development, Legal Research, Legal Writing, Marketing Communications, Community Outreach, Strategic Communications, Strategic Planning, Management Consulting, Business Development, Broadcast Journalism, Blogger, Strategic Human..., Youth Mentoring, Building Relationships, Social Networking, Editing, Organizational..., Public Relations, Microsoft Excel, Research, Event Planning, Customer Service, Fundraising, Political Campaigns, Politics, Government, Nonprofits, Policy, Management, Leadership, Policy Analysis, Strategy, Recruiting, Human Resources, Workshop Facilitation, Community Development, Time Management, Newsletters, Social Media, Talent Management, Onboarding, Event Management, Volunteer Management, Diversity Champion, International Relations, Public Policy, Program Management, Training
Education
Florida Coastal School of Law 2010 — 2013
Doctor of Law (J.D.)
University of North Florida - College of Business Administration 2005 — 2009
Bachelor of Business Administration (B.B.A.), Business Management
Université catholique de Louvain 2009 — 2009
Business Management
University of North Florida 2005 — 2007
Associates, Arts
Republican Diversity Coalition March 2015 - Present
Florida Department of Financial Services October 2013 - Present
Legal Aid Foundation Tallahassee September 2014 - Present
Ebony Magazine September 2014 - Present
Florida Department of Financial Services September 2011 - September 2013
Duval County Soil and Water Conservation District November 2010 - September 2013
Rick Scott for Governor August 2010 - November 2010
Marco Rubio for US Senate August 2010 - November 2010
Chelsi P. Henry for Soil and Water Conservation District Group 5 December 2009 - November 2010
Convergys Corporation May 2008 - August 2010
Skills
Public Speaking, Employee Relations, Leadership Development, Legal Research, Legal Writing, Marketing Communications, Community Outreach, Strategic Communications, Strategic Planning, Management Consulting, Business Development, Broadcast Journalism, Blogger, Strategic Human..., Youth Mentoring, Building Relationships, Social Networking, Editing, Organizational..., Public Relations, Microsoft Excel, Research, Event Planning, Customer Service, Fundraising, Political Campaigns, Politics, Government, Nonprofits, Policy, Management, Leadership, Policy Analysis, Strategy, Recruiting, Human Resources, Workshop Facilitation, Community Development, Time Management, Newsletters, Social Media, Talent Management, Onboarding, Event Management, Volunteer Management, Diversity Champion, International Relations, Public Policy, Program Management, Training
Education
Florida Coastal School of Law 2010 — 2013
Doctor of Law (J.D.)
University of North Florida - College of Business Administration 2005 — 2009
Bachelor of Business Administration (B.B.A.), Business Management
Université catholique de Louvain 2009 — 2009
Business Management
University of North Florida 2005 — 2007
Associates, Arts
Brian Udink, CPA, MBA Brian Udink, CPA, MBA's Convergys Corporation Experience August 1999 - November 2005
Job Quality Systems Program Manager at IM Flash Technologies
Industry Semiconductors
Experience
IM Flash Technologies September 2013 - Present
State of Utah August 2011 - September 2013
Self-employed August 2007 - August 2011
Heusser Neweigh June 2005 - July 2007
Convergys Corporation August 1999 - November 2005
Skills
Process Improvement, Leadership, Auditing, Operations Management, CPA, Internal Controls, Microsoft Office, Business Analysis, Customer Service, Analysis, Team Building, Accounting, Financial Accounting, Strategic Planning, Finance, Team Leadership, Building Relationships, General Ledger, Accounts Payable, US GAAP, Sarbanes-Oxley Act, Managerial Finance, Data Analysis, Budgets, Financial Reporting, GAAP, Financial Analysis, Microsoft Excel, Metastorm, SharePoint, SQL Report Writing
Education
University of Phoenix 2004 — 2006
Master of Business Administration (MBA)
Weber State University 1999 — 2003
B.A.
IM Flash Technologies September 2013 - Present
State of Utah August 2011 - September 2013
Self-employed August 2007 - August 2011
Heusser Neweigh June 2005 - July 2007
Convergys Corporation August 1999 - November 2005
Skills
Process Improvement, Leadership, Auditing, Operations Management, CPA, Internal Controls, Microsoft Office, Business Analysis, Customer Service, Analysis, Team Building, Accounting, Financial Accounting, Strategic Planning, Finance, Team Leadership, Building Relationships, General Ledger, Accounts Payable, US GAAP, Sarbanes-Oxley Act, Managerial Finance, Data Analysis, Budgets, Financial Reporting, GAAP, Financial Analysis, Microsoft Excel, Metastorm, SharePoint, SQL Report Writing
Education
University of Phoenix 2004 — 2006
Master of Business Administration (MBA)
Weber State University 1999 — 2003
B.A.
Rene Broom Rene Broom's Convergys Corporation Experience October 2001 - October 2012
Job New Hire Trainer at Optum
Industry Insurance
Experience
Connextions March 2013 - Present
Connextions December 2012 - February 2013
Convergys Corporation October 2001 - October 2012
EduCare/Rescare of N.C April 1999 - June 2001
Skills
Soft Skills, Training Delivery, Performance Management, Employee Engagement, Training Needs Analysis, Call Center, Talent Management, Workforce Management, Employee Relations, Recruiting, Coaching, Talent Acquisition, Call Centers, Vendor Management, Customer Service, Training, Time Management, Team Building, Customer Satisfaction, Interviews, BPO
Education
UNCC 1995 — 1997
Mathematics and Computer Science
Johnson C. Smith University 1991 — 1995
Connextions March 2013 - Present
Connextions December 2012 - February 2013
Convergys Corporation October 2001 - October 2012
EduCare/Rescare of N.C April 1999 - June 2001
Skills
Soft Skills, Training Delivery, Performance Management, Employee Engagement, Training Needs Analysis, Call Center, Talent Management, Workforce Management, Employee Relations, Recruiting, Coaching, Talent Acquisition, Call Centers, Vendor Management, Customer Service, Training, Time Management, Team Building, Customer Satisfaction, Interviews, BPO
Education
UNCC 1995 — 1997
Mathematics and Computer Science
Johnson C. Smith University 1991 — 1995
John Antezana John Antezana's Convergys Corporation Experience 1998 - June 2003
Job Senior Account Manager at Certona, Experienced SaaS Platform Professional
Industry Telecommunications
Experience
Certona July 2015 - Present
Consultant October 2013 - Present
LiveOps July 2003 - October 2013
Electronic Retailing Association September 2010 - September 2011
Convergys Corporation 1998 - June 2003
American Transtech (AT&T) - Became Convergys Corporation 1994 - 1998
Skills
Call Center, Telemarketing, Enterprise Software, Project Management, Professional Services, Platform Integration, Program Management, Business Intelligence, Team Leadership, Management, Marketing, Direct Marketing, Strategy, New Business Development, CRM, Inbound Marketing, SaaS, Account Management, Strategic Partnerships, Multi-channel Marketing, Salesforce.com, Call center start-up, Customer Experience, Workforce Management, IVR, Customer Acquisition, Call Center Development, Spanish, Spanish-speaking, Start-ups, Customer Retention, US Hispanic Market, Customer Service, Process Improvement, Customer Satisfaction, Latin American markets, Analytics, Hispanic Market, Information Technology, Technology Integration, Customer Service..., Inbound Lead Generation, Latino, Data Analysis, Market Analysis, Operations Management, Business Development, Sales, Marketing Strategy, Microsoft Office
Education
University of Phoenix 2003 — 2007
Bachelor of Science (B.S.), Information Technology
Broward College 1996 — 1999
Associate of Science (AS), Computer Engineering & Network Engineering
La Salle Academy 1988 — 1992
High School
Certona July 2015 - Present
Consultant October 2013 - Present
LiveOps July 2003 - October 2013
Electronic Retailing Association September 2010 - September 2011
Convergys Corporation 1998 - June 2003
American Transtech (AT&T) - Became Convergys Corporation 1994 - 1998
Skills
Call Center, Telemarketing, Enterprise Software, Project Management, Professional Services, Platform Integration, Program Management, Business Intelligence, Team Leadership, Management, Marketing, Direct Marketing, Strategy, New Business Development, CRM, Inbound Marketing, SaaS, Account Management, Strategic Partnerships, Multi-channel Marketing, Salesforce.com, Call center start-up, Customer Experience, Workforce Management, IVR, Customer Acquisition, Call Center Development, Spanish, Spanish-speaking, Start-ups, Customer Retention, US Hispanic Market, Customer Service, Process Improvement, Customer Satisfaction, Latin American markets, Analytics, Hispanic Market, Information Technology, Technology Integration, Customer Service..., Inbound Lead Generation, Latino, Data Analysis, Market Analysis, Operations Management, Business Development, Sales, Marketing Strategy, Microsoft Office
Education
University of Phoenix 2003 — 2007
Bachelor of Science (B.S.), Information Technology
Broward College 1996 — 1999
Associate of Science (AS), Computer Engineering & Network Engineering
La Salle Academy 1988 — 1992
High School
Cheri Hayes Cheri Hayes's Convergys Corporation Experience 1995 - 2000
Job Talisen Technologies, Inc.
Industry Information Technology and Services
Experience
Talisen Technologies, Inc. March 2015 - Present
First American Title March 2001 - October 2014
QRS Corporation 2000 - 2001
Convergys Corporation 1995 - 2000
Skills
Product Management, Project Management, Marketing, Marketing Strategy, Sales, Strategic Planning, New Business Development, Sales Management, Real Estate, Customer Service, Microsoft Excel, Microsoft Office, Business Analysis, MarketFirst, SurveyMonkey, HubSpot, SQL, Negotiation
Education
University of Missouri-Saint Louis 1988 — 1993
Bachelor of Science (B.S.), Marketing & Education
Talisen Technologies, Inc. March 2015 - Present
First American Title March 2001 - October 2014
QRS Corporation 2000 - 2001
Convergys Corporation 1995 - 2000
Skills
Product Management, Project Management, Marketing, Marketing Strategy, Sales, Strategic Planning, New Business Development, Sales Management, Real Estate, Customer Service, Microsoft Excel, Microsoft Office, Business Analysis, MarketFirst, SurveyMonkey, HubSpot, SQL, Negotiation
Education
University of Missouri-Saint Louis 1988 — 1993
Bachelor of Science (B.S.), Marketing & Education
Derek Shotwell's Convergys Corporation Experience January 1998 - January 1999
Job IT Professional Chevron MCP at Cenergy International Services
Industry Information Technology and Services
Experience
Cenergy International Services October 2010 - Present
Insight Global October 2008 - June 2010
Thomas Instrument April 2005 - October 2007
Hewitt Associates September 2003 - April 2005
Adecco, Inc September 2003 - December 2003
Hewlett Packard Company (Formerly Compaq) January 1999 - January 2002
Compaq Computer Corporation 1999 - 2000
Convergys Corporation January 1998 - January 1999
Skills
Operating Systems, Networking, Quality Assurance, Troubleshooting, Databases, Hardware, Technical Support, Testing, XP, Software Installation, System Deployment
Education
University of North Texas 1988 — 1989
Cenergy International Services October 2010 - Present
Insight Global October 2008 - June 2010
Thomas Instrument April 2005 - October 2007
Hewitt Associates September 2003 - April 2005
Adecco, Inc September 2003 - December 2003
Hewlett Packard Company (Formerly Compaq) January 1999 - January 2002
Compaq Computer Corporation 1999 - 2000
Convergys Corporation January 1998 - January 1999
Skills
Operating Systems, Networking, Quality Assurance, Troubleshooting, Databases, Hardware, Technical Support, Testing, XP, Software Installation, System Deployment
Education
University of North Texas 1988 — 1989
Belinda Johnston, MEd, BSN, RN, CPN Belinda Johnston, MEd, BSN, RN, CPN's Convergys Corporation Experience January 1998 - January 1999
Job Registered Nurse
Industry Hospital & Health Care
Experience
Wolfson Children's Hospital July 2012 - Present
Florida Department of Health in Clay County January 2013 - December 2014
Taleo October 2010 - June 2012
PSA Healthcare September 2010 - June 2011
CyberStaff Learning Solutions January 2007 - February 2010
Lifeware TEK January 2009 - July 2009
Florida State College at Jacksonville March 2000 - April 2009
Vurv Technology, Inc August 2004 - January 2007
System Innovators, Inc December 2000 - December 2003
Convergys Corporation January 1998 - January 1999
Skills
Instructional Design, E-Learning, RoboHelp, Web Applications, Software Documentation, Quality Assurance, HTML, Technical Writing, Training Delivery, DITA XML, DITA, Cerner Millennium, Training, Leadership, Program Management, Technical Documentation, SaaS, Instructor-led Training, Project Management, Enterprise Software, XML, SharePoint, Management, Documentation, Applicant Tracking..., Requirements Analysis, Software Project...
Education
University of North Florida 1995 — 1998
M.Ed, Educational Leadership, Administration & Supervision
University of North Florida 1991 — 1993
B.A, Education
University of North Florida 2009 — 2010
BSN, Nursing
University of West Florida
Master of Science in Nursing, Nursing Administration
Wolfson Children's Hospital July 2012 - Present
Florida Department of Health in Clay County January 2013 - December 2014
Taleo October 2010 - June 2012
PSA Healthcare September 2010 - June 2011
CyberStaff Learning Solutions January 2007 - February 2010
Lifeware TEK January 2009 - July 2009
Florida State College at Jacksonville March 2000 - April 2009
Vurv Technology, Inc August 2004 - January 2007
System Innovators, Inc December 2000 - December 2003
Convergys Corporation January 1998 - January 1999
Skills
Instructional Design, E-Learning, RoboHelp, Web Applications, Software Documentation, Quality Assurance, HTML, Technical Writing, Training Delivery, DITA XML, DITA, Cerner Millennium, Training, Leadership, Program Management, Technical Documentation, SaaS, Instructor-led Training, Project Management, Enterprise Software, XML, SharePoint, Management, Documentation, Applicant Tracking..., Requirements Analysis, Software Project...
Education
University of North Florida 1995 — 1998
M.Ed, Educational Leadership, Administration & Supervision
University of North Florida 1991 — 1993
B.A, Education
University of North Florida 2009 — 2010
BSN, Nursing
University of West Florida
Master of Science in Nursing, Nursing Administration
LD Hardy LD Hardy's Convergys Corporation Experience January 2004 - November 2005
Job CEO at Staffordshire Lane Publishing
Industry Writing and Editing
Experience
Staffordshire Lane Publishing October 2011 - Present
Staffordshire Lane Publishing April 2011 - Present
Allstate January 2009 - April 2010
E*TRADE Financial March 2006 - August 2009
ETRADE Financial January 2006 - July 2008
Convergys Corporation January 2004 - November 2005
Liberty Co January 2003 - May 2004
Education
UNCC 1998 — 2002
BA, History
The University of North Carolina at
Bachelor of Arts, HISTORY
Staffordshire Lane Publishing October 2011 - Present
Staffordshire Lane Publishing April 2011 - Present
Allstate January 2009 - April 2010
E*TRADE Financial March 2006 - August 2009
ETRADE Financial January 2006 - July 2008
Convergys Corporation January 2004 - November 2005
Liberty Co January 2003 - May 2004
Education
UNCC 1998 — 2002
BA, History
The University of North Carolina at
Bachelor of Arts, HISTORY
Renee Kwasniewski Renee Kwasniewski's Convergys Corporation Experience March 1994 - December 2010
Job Analyst, Systems / Analyst, Business / SQL Programmer
Industry Information Technology and Services
Experience
Positronic Industries July 2011 - October 2011
Convergys - Solution Development March 1994 - December 2010
Convergys Corporation March 1994 - December 2010
Convergys Corporation March 1994 - December 2010
Education
University of North Florida
University of North Florida
work for Computer Information Sciences
Positronic Industries July 2011 - October 2011
Convergys - Solution Development March 1994 - December 2010
Convergys Corporation March 1994 - December 2010
Convergys Corporation March 1994 - December 2010
Education
University of North Florida
University of North Florida
work for Computer Information Sciences
Joy Peracchio Joy Peracchio's Convergys Corporation Experience December 2000 - Present
Job Sr. Manager, Sourcing and Supplier Diversity at Convergys Corporation
Industry Consumer Services
Experience
Convergys Corporation December 2000 - Present
Convergys 2000 - 2012
Education
University of Phoenix
Convergys Corporation December 2000 - Present
Convergys 2000 - 2012
Education
University of Phoenix
Elizabeth Crockett Elizabeth Crockett's Convergys Corporation Experience September 2006 - June 2008
Job Educational consultant
Industry Executive Office
Experience
Freelance Consultancy & Training January 2009 - Present
IKON Office Solutions December 2008 - October 2010
Convergys Corporation September 2006 - June 2008
Crockett Child Development Center December 2003 - August 2006
Elricke & Lavidge August 2002 - April 2003
Education
University of Phoenix 2009 — 2011
Bachelor, Business Management
University of Phoenix 2007 — 2009
AA, Business Arts
Rappahannock Community College
Freelance Consultancy & Training January 2009 - Present
IKON Office Solutions December 2008 - October 2010
Convergys Corporation September 2006 - June 2008
Crockett Child Development Center December 2003 - August 2006
Elricke & Lavidge August 2002 - April 2003
Education
University of Phoenix 2009 — 2011
Bachelor, Business Management
University of Phoenix 2007 — 2009
AA, Business Arts
Rappahannock Community College
Andrea Costanzo Andrea Costanzo's Convergys Corporation Experience 1996 - 2000
Job Manager, Community and Employee Engagement at PayPal, an eBay Company
Industry Financial Services
Experience
PayPal, an eBay Company March 2011 - Present
PayPal, an eBay Company July 2009 - March 2011
PayPal, an eBay Company July 2008 - July 2009
PayPal, an eBay Company March 2007 - July 2008
Vertrue 2003 - 2007
Vente, Inc. an Experian Company 2001 - 2003
FurnishNet.com February 2000 - February 2001
Convergys Corporation 1996 - 2000
Skills
Event Management, Event Marketing, Marketing Communications, Marketing Strategy, Business Communications, Relationship Management, Leadership, Team Building, Employee Engagement, Project Management, Time Management, Vendor Management, Process Improvement, Customer Experience, E-commerce
Education
University of Nebraska-Lincoln
BS, Consumer Sciences
PayPal, an eBay Company March 2011 - Present
PayPal, an eBay Company July 2009 - March 2011
PayPal, an eBay Company July 2008 - July 2009
PayPal, an eBay Company March 2007 - July 2008
Vertrue 2003 - 2007
Vente, Inc. an Experian Company 2001 - 2003
FurnishNet.com February 2000 - February 2001
Convergys Corporation 1996 - 2000
Skills
Event Management, Event Marketing, Marketing Communications, Marketing Strategy, Business Communications, Relationship Management, Leadership, Team Building, Employee Engagement, Project Management, Time Management, Vendor Management, Process Improvement, Customer Experience, E-commerce
Education
University of Nebraska-Lincoln
BS, Consumer Sciences
Richard Pfannenstiel Richard Pfannenstiel's Convergys Corporation Experience January 2006 - October 2010
Job Independent Telecommunications Professional
Industry Telecommunications
Experience
Convergys Corporation January 2006 - October 2010
Greenleaf global engineering 2003 - July 2004
SCCN 2000 - 2003
Greenleaf Global Engineering Sdn. Bhd,. January 1997 - May 2000
Lightwave Spectrum International May 1994 - January 1997
Communication Specialties, Inc. April 1991 - February 1994
Bucher Willis & Ratliff April 1987 - April 1991
Firestone Tire and Rubber Co. June 1977 - May 1987
Skills
Fiber Optics, DWDM, Contract Negotiation, SDH, Telecommunications
Education
University of Oklahoma 1977 — 1981
BA, Economics and took Physics and Light Ppropagation Theory For Universal Fiber Star
Convergys Corporation January 2006 - October 2010
Greenleaf global engineering 2003 - July 2004
SCCN 2000 - 2003
Greenleaf Global Engineering Sdn. Bhd,. January 1997 - May 2000
Lightwave Spectrum International May 1994 - January 1997
Communication Specialties, Inc. April 1991 - February 1994
Bucher Willis & Ratliff April 1987 - April 1991
Firestone Tire and Rubber Co. June 1977 - May 1987
Skills
Fiber Optics, DWDM, Contract Negotiation, SDH, Telecommunications
Education
University of Oklahoma 1977 — 1981
BA, Economics and took Physics and Light Ppropagation Theory For Universal Fiber Star
Tahnika Dentham Tahnika Dentham's Convergys Corporation Experience August 2005 - March 2008
Job System Business Analyst at Amdocs
Industry Telecommunications
Experience
Amdocs April 2015 - Present
Cox Communications March 2008 - April 2015
Convergys Corporation August 2005 - March 2008
Solutions Today, LLC March 2005 - August 2005
Knology August 2004 - April 2005
Cox Communications May 2000 - July 2004
Cox Communications March 1998 - April 2000
Cox Communications June 1990 - March 1998
Skills
Telecommunications, Call Center, Change Management, Data Management, Disaster Recovery, Testing, Customer Service, Oracle, Management, User Acceptance Testing, Call Centers, Databases, Security
Education
University of Phoenix 2001 — 2003
Bachelor of Science, Information Technology
Amdocs April 2015 - Present
Cox Communications March 2008 - April 2015
Convergys Corporation August 2005 - March 2008
Solutions Today, LLC March 2005 - August 2005
Knology August 2004 - April 2005
Cox Communications May 2000 - July 2004
Cox Communications March 1998 - April 2000
Cox Communications June 1990 - March 1998
Skills
Telecommunications, Call Center, Change Management, Data Management, Disaster Recovery, Testing, Customer Service, Oracle, Management, User Acceptance Testing, Call Centers, Databases, Security
Education
University of Phoenix 2001 — 2003
Bachelor of Science, Information Technology
Maria Ferranti Maria Ferranti's Convergys Corporation Experience January 1995 - December 2009
Job Former Contractor at TMNG Global
Industry Telecommunications
Experience
Organic People January 2015 - May 2015
TMNG May 2011 - January 2013
Convergys Corporation January 1995 - December 2009
Cox Communications May 1983 - December 1994
Lowcountry Stores January 1972 - January 1983
Skills
Customer Service, Invoicing, Warehousing, Project Management, SDLC, Microsoft Excel, Vendor Management, Training, Outlook, Telecommunications, Troubleshooting, Sales, Process Improvement, Call Centers, Software Documentation, Program Management, Analysis, Business Analysis, Integration
Education
University of South Carolina-Columbia 1978 — 1983
Bachelor's Degree, Psychology
Daniel Management Series
Organic People January 2015 - May 2015
TMNG May 2011 - January 2013
Convergys Corporation January 1995 - December 2009
Cox Communications May 1983 - December 1994
Lowcountry Stores January 1972 - January 1983
Skills
Customer Service, Invoicing, Warehousing, Project Management, SDLC, Microsoft Excel, Vendor Management, Training, Outlook, Telecommunications, Troubleshooting, Sales, Process Improvement, Call Centers, Software Documentation, Program Management, Analysis, Business Analysis, Integration
Education
University of South Carolina-Columbia 1978 — 1983
Bachelor's Degree, Psychology
Daniel Management Series
Samiyyah Jackson MM/HRM, SHRM-SCP Samiyyah Jackson MM/HRM, SHRM-SCP's Convergys Corporation Experience December 2005 - October 2007
Job Director, People Services (Human Resources) DaVita
Industry Human Resources
Experience
DaVita December 2009 - Present
Convergys Corporation December 2005 - October 2007
Skills
Employee Relations, Training, Onboarding, Recruiting
Education
University of Phoenix 2009 — 2010
MM/HRM, Master of Management/Human Resources
University of Phoenix 2006 — 2009
BSBM, Business Management
Montbello High School 1980 — 1982
DaVita December 2009 - Present
Convergys Corporation December 2005 - October 2007
Skills
Employee Relations, Training, Onboarding, Recruiting
Education
University of Phoenix 2009 — 2010
MM/HRM, Master of Management/Human Resources
University of Phoenix 2006 — 2009
BSBM, Business Management
Montbello High School 1980 — 1982
Nancy Bateh Nancy Bateh's Convergys Corporation Experience 1999 - 2003
Job Manager at Blue Cross Blue Shield of Florida
Industry Real Estate
Experience
Blue Cross Blue Shield of Florida October 2010 - Present
REAL ESTATE AGENT 2004 - 2014
Convergys Corporation 1999 - 2003
blue cross blue shield of florida 1985 - 2000
Skills
Business, Project Management, Consulting, Continuous Improvement, Call Center, Operations Management, Strategic Planning, Management, Business Analysis, Team Building, Vendor Management, BPO, Health Insurance, Selling, Customer Service, Contract Negotiation, Referrals, Program Management, Negotiation, Real Estate, Foreclosures, New Home Sales, First Time Home Buyers, Condos, Relocation, Customer Satisfaction, IT Asset Management, Investment Properties, Sales, Leadership, HIPAA, Data Analysis, Risk Management, Medicare, RFP, SDLC, Employee Benefits, Budgets, Software Documentation, Project Planning, Account Management, Certified Project..., Single Family Homes, Contract Management, Marketing, Insurance
Education
University of North Florida 1980 — 1984
Bachelor's degree, Accounting / Information Systems
University of North Florida - College of Business Administration 1980 — 1984
Blue Cross Blue Shield of Florida October 2010 - Present
REAL ESTATE AGENT 2004 - 2014
Convergys Corporation 1999 - 2003
blue cross blue shield of florida 1985 - 2000
Skills
Business, Project Management, Consulting, Continuous Improvement, Call Center, Operations Management, Strategic Planning, Management, Business Analysis, Team Building, Vendor Management, BPO, Health Insurance, Selling, Customer Service, Contract Negotiation, Referrals, Program Management, Negotiation, Real Estate, Foreclosures, New Home Sales, First Time Home Buyers, Condos, Relocation, Customer Satisfaction, IT Asset Management, Investment Properties, Sales, Leadership, HIPAA, Data Analysis, Risk Management, Medicare, RFP, SDLC, Employee Benefits, Budgets, Software Documentation, Project Planning, Account Management, Certified Project..., Single Family Homes, Contract Management, Marketing, Insurance
Education
University of North Florida 1980 — 1984
Bachelor's degree, Accounting / Information Systems
University of North Florida - College of Business Administration 1980 — 1984
Jason Watkins's Convergys Corporation Experience November 2000 - August 2003
Job Senior Network Engineer at Nihon Kohden America
Industry Information Technology and Services
Experience
Nihon Kohden America August 2013 - Present
CBTS March 2012 - January 2013
Experts IT February 2009 - September 2011
JPI October 2008 - December 2008
Ingram Micro August 2008 - October 2008
VA Medical Center November 2003 - May 2008
Convergys Corporation November 2000 - August 2003
US Army February 1994 - October 2000
Skills
CCNP, VoIP, CCNA, Switches, VPN, WAN, VLAN, Cisco IOS, Cisco, Network Administration, Active Directory, Servers, OSPF, Routers, BGP, EIGRP, Routing, Firewalls, Network Security, PIX, ASA, Network Engineering, Cisco Switches, HSRP, XP, RIP, LAN/WAN, CiscoWorks, MPLS, QoS, NAS, Network Architecture, Cisco Call Manager, Software Installation, Desktop Support, SAN, Network Design, Frame Relay, Hardware, Computer Hardware, Cisco Nexus, Cisco Technologies, IGMP Snooping, GRE tunnels, TCP/IP, iPhone, Android, Microsoft Server..., Spanning Tree, Networking
Education
University Of Phoenix online 2000 — 2005
Masters, Business Administration
University of Phoenix 2002 — 2004
Bachelor of Science, Information Technology
ITT Technical Institute 1999 — 2000
Associate of Applied Science, Computer Networking and Systems Technology
Nihon Kohden America August 2013 - Present
CBTS March 2012 - January 2013
Experts IT February 2009 - September 2011
JPI October 2008 - December 2008
Ingram Micro August 2008 - October 2008
VA Medical Center November 2003 - May 2008
Convergys Corporation November 2000 - August 2003
US Army February 1994 - October 2000
Skills
CCNP, VoIP, CCNA, Switches, VPN, WAN, VLAN, Cisco IOS, Cisco, Network Administration, Active Directory, Servers, OSPF, Routers, BGP, EIGRP, Routing, Firewalls, Network Security, PIX, ASA, Network Engineering, Cisco Switches, HSRP, XP, RIP, LAN/WAN, CiscoWorks, MPLS, QoS, NAS, Network Architecture, Cisco Call Manager, Software Installation, Desktop Support, SAN, Network Design, Frame Relay, Hardware, Computer Hardware, Cisco Nexus, Cisco Technologies, IGMP Snooping, GRE tunnels, TCP/IP, iPhone, Android, Microsoft Server..., Spanning Tree, Networking
Education
University Of Phoenix online 2000 — 2005
Masters, Business Administration
University of Phoenix 2002 — 2004
Bachelor of Science, Information Technology
ITT Technical Institute 1999 — 2000
Associate of Applied Science, Computer Networking and Systems Technology
Kirsty Lingenfelter Kirsty Lingenfelter's Convergys Corporation Experience January 2001 - June 2003
Job Software Engineer at Raytheon Missile Systems
Industry Defense & Space
Experience
Raytheon COMPANY September 2005 - Present
Higher Ground Youth Center 2009 - May 2012
Productive Data Solutions Inc August 2004 - September 2006
Convergys Corporation January 2001 - June 2003
Skills
Troubleshooting, XP, Software Documentation, Operating Systems, Software Configuration..., Technical Support, Computer Hardware, System Administration, Windows Server, Software, Software Engineering, Software Quality..., Software Project..., Aerospace Engineering, Configuration Management, PLM Tools, PDMLink, Information Technology, Educational Technology, K-12, STEM, Engineering Support, Software Installation, Testing, Unix, Technical Documentation, Technical Writing, Requirements Analysis, System Testing, Windows XP, Trade Studies, Hardware, Integration, Systems Engineering
Education
University of Phoenix 2008 — 2011
B.S, Computer Information Technology Concentration of Software Engineering
Chaparral College
AS, Computer Networking
Raytheon COMPANY September 2005 - Present
Higher Ground Youth Center 2009 - May 2012
Productive Data Solutions Inc August 2004 - September 2006
Convergys Corporation January 2001 - June 2003
Skills
Troubleshooting, XP, Software Documentation, Operating Systems, Software Configuration..., Technical Support, Computer Hardware, System Administration, Windows Server, Software, Software Engineering, Software Quality..., Software Project..., Aerospace Engineering, Configuration Management, PLM Tools, PDMLink, Information Technology, Educational Technology, K-12, STEM, Engineering Support, Software Installation, Testing, Unix, Technical Documentation, Technical Writing, Requirements Analysis, System Testing, Windows XP, Trade Studies, Hardware, Integration, Systems Engineering
Education
University of Phoenix 2008 — 2011
B.S, Computer Information Technology Concentration of Software Engineering
Chaparral College
AS, Computer Networking
Candy Cunningham Candy Cunningham's Convergys Corporation Experience April 2007 - August 2015
Job Director of Human Resources at Premier Automotive
Industry Automotive
Experience
Premier Automotive August 2015 - Present
HRManager January 2002 - Present
Convergys Corporation April 2007 - August 2015
LSG Sky Chefs March 2001 - January 2002
Warrantech October 1997 - March 2001
Skills
Employee Relations, Trusted Business Partner, Human Resources, Operations Management, Organizational..., Coaching, Management, Performance Management, Personnel Management, Talent Acquisition, Deferred Compensation, Leadership, Recruiting, Process Improvement, Team Building, Training, Temporary Placement, Talent Management, Employee Engagement, Strategy, Change Management, Employment Law, Business Partner, Mergers & Acquisitions, Conflict Resolution, Succession Planning, Applicant Tracking...
Education
University of Phoenix 2004 — 2006
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General, 3.5/4.0
University of North Texas 1991 — 1996
Bachelor's Degree, Human Resources Management, 3.52
Premier Automotive August 2015 - Present
HRManager January 2002 - Present
Convergys Corporation April 2007 - August 2015
LSG Sky Chefs March 2001 - January 2002
Warrantech October 1997 - March 2001
Skills
Employee Relations, Trusted Business Partner, Human Resources, Operations Management, Organizational..., Coaching, Management, Performance Management, Personnel Management, Talent Acquisition, Deferred Compensation, Leadership, Recruiting, Process Improvement, Team Building, Training, Temporary Placement, Talent Management, Employee Engagement, Strategy, Change Management, Employment Law, Business Partner, Mergers & Acquisitions, Conflict Resolution, Succession Planning, Applicant Tracking...
Education
University of Phoenix 2004 — 2006
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General, 3.5/4.0
University of North Texas 1991 — 1996
Bachelor's Degree, Human Resources Management, 3.52
Taron Mattocks Taron Mattocks's Convergys Corporation Experience December 1999 - January 2001
Job Technology Coordinator for University Career Services
Industry Higher Education
Experience
University of North Carolina at Chapel Hill July 2011 - Present
University of North Carolina February 2010 - Present
University of North Carolina at Chapel Hill July 2006 - February 2010
East Carolina University May 2004 - July 2006
East Carolina University February 2001 - May 2004
Convergys Corporation December 1999 - January 2001
Skills
A+ Certified, Network+ Certified, MCDST Certified, Computer Hardware, Computer Software..., Supervisory Experience, Network+, Help Desk Support, Microsoft Certified..., Technical Support, Laptops, Hardware, Windows 7, IT Management, Networking, Student Affairs, Customer Service, Higher Education, Computer Repair, Troubleshooting, OS X, Network Administration, Active Directory, Supervision, Project Management, SharePoint, System Administration, Technical Writing, Optimal Resume..., Symplicity..., Virtualization, VMware, Software Documentation, Databases, Access, Mac OS, Disaster Recovery, Management, Visio, Linux, Windows Server, Security, Career Counseling, Windows, Network Security, Norton Ghost
Education
University of North Carolina at Chapel Hill 2006 — 2010
Bachelor's, Information Science - Networking
North Carolina School of Science and Mathematics 1993 — 1995
Diploma
Aurora High School
Aurora High School
Aurora High School
University of North Carolina at Chapel Hill July 2011 - Present
University of North Carolina February 2010 - Present
University of North Carolina at Chapel Hill July 2006 - February 2010
East Carolina University May 2004 - July 2006
East Carolina University February 2001 - May 2004
Convergys Corporation December 1999 - January 2001
Skills
A+ Certified, Network+ Certified, MCDST Certified, Computer Hardware, Computer Software..., Supervisory Experience, Network+, Help Desk Support, Microsoft Certified..., Technical Support, Laptops, Hardware, Windows 7, IT Management, Networking, Student Affairs, Customer Service, Higher Education, Computer Repair, Troubleshooting, OS X, Network Administration, Active Directory, Supervision, Project Management, SharePoint, System Administration, Technical Writing, Optimal Resume..., Symplicity..., Virtualization, VMware, Software Documentation, Databases, Access, Mac OS, Disaster Recovery, Management, Visio, Linux, Windows Server, Security, Career Counseling, Windows, Network Security, Norton Ghost
Education
University of North Carolina at Chapel Hill 2006 — 2010
Bachelor's, Information Science - Networking
North Carolina School of Science and Mathematics 1993 — 1995
Diploma
Aurora High School
Aurora High School
Aurora High School
Amul Zarapkar Amul Zarapkar's Convergys Corporation Experience August 2007 - September 2011
Job Senior Member IT at Verizon Wireless
Industry Information Technology and Services
Experience
Verizon Wireless September 2012 - Present
Verizon Wireless October 2011 - November 2012
Convergys Corporation August 2007 - September 2011
Verizon Wireless February 2006 - July 2007
Convergys August 2004 - January 2006
Verizon Wireless September 2000 - August 2004
EDS Group January 1999 - February 2000
Iridium January 1998 - December 1998
LHS Asia Pacific November 1996 - June 1997
EDS Technologies October 1993 - October 1996
Skills
SDLC, Program Management, Telecommunications..., Visio, Data Warehousing, Project Management, MS Project, Microsoft Office, Accounts Receivable, Integration, Telecommunications, Billing Systems, Vendor Management, Requirements Analysis, Business Analysis
Education
University of Mumbai 1978 — 1980
Master of Science, Physics (Electronics)/ Mathematics
University of Mumbai 1974 — 1978
Bachelor of Science, Physics / Mathematics
Verizon Wireless September 2012 - Present
Verizon Wireless October 2011 - November 2012
Convergys Corporation August 2007 - September 2011
Verizon Wireless February 2006 - July 2007
Convergys August 2004 - January 2006
Verizon Wireless September 2000 - August 2004
EDS Group January 1999 - February 2000
Iridium January 1998 - December 1998
LHS Asia Pacific November 1996 - June 1997
EDS Technologies October 1993 - October 1996
Skills
SDLC, Program Management, Telecommunications..., Visio, Data Warehousing, Project Management, MS Project, Microsoft Office, Accounts Receivable, Integration, Telecommunications, Billing Systems, Vendor Management, Requirements Analysis, Business Analysis
Education
University of Mumbai 1978 — 1980
Master of Science, Physics (Electronics)/ Mathematics
University of Mumbai 1974 — 1978
Bachelor of Science, Physics / Mathematics
Diane Lucero Diane Lucero's Convergys Corporation Experience July 2000 - December 2005
Job Reporting and Quality Control Manager at Communications Marketing Services, Inc. (CMS)
Industry Telecommunications
Experience
Communications Marketing Services, Inc. (CMS) May 2013 - Present
Ascension School August 2007 - May 2013
Convergys Corporation July 2000 - December 2005
Skills
Customer Service, Teaching, Conflict Resolution, Microsoft Office, Microsoft Excel, Microsoft Word, Computer Graphics, Photography, Piano Playing, Singing, Reporting, Quality Control
Education
University of Missouri-Saint Louis 2004 — 2006
Bachelor of Science (BS), Education
Communications Marketing Services, Inc. (CMS) May 2013 - Present
Ascension School August 2007 - May 2013
Convergys Corporation July 2000 - December 2005
Skills
Customer Service, Teaching, Conflict Resolution, Microsoft Office, Microsoft Excel, Microsoft Word, Computer Graphics, Photography, Piano Playing, Singing, Reporting, Quality Control
Education
University of Missouri-Saint Louis 2004 — 2006
Bachelor of Science (BS), Education
Dan White Dan White's Convergys Corporation Experience April 2004 - January 2006
Job
Industry Staffing and Recruiting
Experience
AMN Healthcare January 2015 - Present
AMN Healthcare May 2014 - December 2014
Pontoon Solutions, An Adecco Company November 2013 - May 2014
IBM Global Process Services December 2012 - October 2013
IBM January 2006 - December 2012
Convergys Corporation April 2004 - January 2006
Hire.com May 2001 - March 2004
SkillSet Software 1993 - 2001
Skills
Healthcare Analytics, Outsourcing, Talent Acquisition, Talent Management, Strategy, CRM, SaaS, Recruiting, Management, Management Consulting, Human Resources, Applicant Tracking..., Account Management, HRIS, Analytics, Vendor Management, Product Management, Program Management, Start-ups, Consulting, Performance Management, Business Strategy, BPO, Sales, Business Transformation, Business Alliances, Venture Capital, Professional Services, Business Development, Business Process..., Shared Services, Executive Management, Change Management, Human Capital Management, Marketing Strategy, Service Delivery, Managed Services, Consultative Sales..., Software Development, Social Media Marketing, Product Marketing, General Management, Founder, Business Model..., RPO, Executive Leadership, Telehealth, MSP, Workforce Management, Healthcare Workforce
Education
University of San Diego 1982 — 1985
BBA, Accounting
AMN Healthcare January 2015 - Present
AMN Healthcare May 2014 - December 2014
Pontoon Solutions, An Adecco Company November 2013 - May 2014
IBM Global Process Services December 2012 - October 2013
IBM January 2006 - December 2012
Convergys Corporation April 2004 - January 2006
Hire.com May 2001 - March 2004
SkillSet Software 1993 - 2001
Skills
Healthcare Analytics, Outsourcing, Talent Acquisition, Talent Management, Strategy, CRM, SaaS, Recruiting, Management, Management Consulting, Human Resources, Applicant Tracking..., Account Management, HRIS, Analytics, Vendor Management, Product Management, Program Management, Start-ups, Consulting, Performance Management, Business Strategy, BPO, Sales, Business Transformation, Business Alliances, Venture Capital, Professional Services, Business Development, Business Process..., Shared Services, Executive Management, Change Management, Human Capital Management, Marketing Strategy, Service Delivery, Managed Services, Consultative Sales..., Software Development, Social Media Marketing, Product Marketing, General Management, Founder, Business Model..., RPO, Executive Leadership, Telehealth, MSP, Workforce Management, Healthcare Workforce
Education
University of San Diego 1982 — 1985
BBA, Accounting
Michelle L. Wade's Convergys Corporation Experience April 2008 - November 2010
Job Graduate from the University of Phoenix
Industry Hospital & Health Care
Experience
University of Phoenix September 2010 - Present
Convergy's Corporation April 2008 - November 2010
Olan Mills February 1997 - May 1998
Manor House Assisted Living June 1992 - March 1994
Hamilton County Nursing Home April 1991 - December 1993
Skills
Public Speaking, PowerPoint, Microsoft Office, Research, Critical Thinking, Higher Education, Microsoft Excel, Customer Service, Microsoft Word, Event Planning, Student Affairs, Leadership, Social Media, Time Management, Teamwork, Psychology, Data Analysis, Editing, English, Event Management, Marketing, Fundraising, Staff Development, Outlook, Training, Curriculum Design, Creative Writing, Strategic Planning, Social Networking, Retail, Project Management, Inventory Management, Entrepreneurship, Newsletters, Blogging, Proofreading, Data Entry, Advertising, Photoshop, Coaching, Healthcare, Accounts Receivable, Self-esteem, Public Relations, Leadership Development, Social Media Marketing, Facebook, Spanish, Office Management, Online Marketing
Education
University of Phoenix 2010 — 2014
Bachelor of Science (BS), Health Adminstration, My current GPA is 2.8
Chattanooga High School 1985 — 1989
High School Diploma, General Education
Academy of Allied Health
Certified Nursing Assistant, Healthcare
University of Phoenix September 2010 - Present
Convergy's Corporation April 2008 - November 2010
Olan Mills February 1997 - May 1998
Manor House Assisted Living June 1992 - March 1994
Hamilton County Nursing Home April 1991 - December 1993
Skills
Public Speaking, PowerPoint, Microsoft Office, Research, Critical Thinking, Higher Education, Microsoft Excel, Customer Service, Microsoft Word, Event Planning, Student Affairs, Leadership, Social Media, Time Management, Teamwork, Psychology, Data Analysis, Editing, English, Event Management, Marketing, Fundraising, Staff Development, Outlook, Training, Curriculum Design, Creative Writing, Strategic Planning, Social Networking, Retail, Project Management, Inventory Management, Entrepreneurship, Newsletters, Blogging, Proofreading, Data Entry, Advertising, Photoshop, Coaching, Healthcare, Accounts Receivable, Self-esteem, Public Relations, Leadership Development, Social Media Marketing, Facebook, Spanish, Office Management, Online Marketing
Education
University of Phoenix 2010 — 2014
Bachelor of Science (BS), Health Adminstration, My current GPA is 2.8
Chattanooga High School 1985 — 1989
High School Diploma, General Education
Academy of Allied Health
Certified Nursing Assistant, Healthcare
Cathleen Nowlin's Convergys Corporation Experience October 2012 - Present
Job Learning Consultant at Convergys Corporation
Industry Outsourcing/Offshoring
Experience
Convergys Corporation October 2012 - Present
Convergys May 2012 - Present
Education
University of Phoenix 2007 — 2009
Bachelor’s Degree, Business
Convergys Corporation October 2012 - Present
Convergys May 2012 - Present
Education
University of Phoenix 2007 — 2009
Bachelor’s Degree, Business
Glenda Burke's Convergys Corporation Experience August 2000 - June 2001
Job Staffing Specialist / Recruiter at ManpowerGroup
Industry Human Resources
Experience
Manpower Staffing May 2010 - Present
Manpower, Inc May 2010 - Present
International Filing Company August 2004 - May 2010
Inland Paperboard & Pkg., Inc January 2002 - August 2004
Convergys Corporation August 2000 - June 2001
Loop Linen & Uniform Service, Inc May 1993 - August 2000
Skills
Human Resources, Recruiting, Training, Payroll, Employee Benefits, New Hire Orientations, Management, Temporary Placement, Process Scheduler, Hiring, Customer Service, Purchasing, Talent Acquisition, Employee Relations, Applicant Tracking..., Sourcing, Interviews, Internet Recruiting, Onboarding, Staffing Services, Temporary Staffing, Technical Recruiting
Education
University of New Orleans 1988 — 1992
BS, Business Administration and Management, General
Manpower Staffing May 2010 - Present
Manpower, Inc May 2010 - Present
International Filing Company August 2004 - May 2010
Inland Paperboard & Pkg., Inc January 2002 - August 2004
Convergys Corporation August 2000 - June 2001
Loop Linen & Uniform Service, Inc May 1993 - August 2000
Skills
Human Resources, Recruiting, Training, Payroll, Employee Benefits, New Hire Orientations, Management, Temporary Placement, Process Scheduler, Hiring, Customer Service, Purchasing, Talent Acquisition, Employee Relations, Applicant Tracking..., Sourcing, Interviews, Internet Recruiting, Onboarding, Staffing Services, Temporary Staffing, Technical Recruiting
Education
University of New Orleans 1988 — 1992
BS, Business Administration and Management, General
Santhosh Mathews Santhosh Mathews's Convergys Corporation Experience January 1999 - January 2000
Job CEO at Love Without Reason, Inc
Industry Nonprofit Organization Management
Experience
Love Without Reason January 2007 - Present
Cromwell Royal Marketing Pvt. Ltd January 2007 - Present
Chattanooga Chrisitan Assembly January 2001 - Present
BlueCross BlueShield of Tennessee June 2006 - November 2006
2006McKee Foods Corporation June 2000 - June 2006
2003Southern Adventist University August 2005 - December 2005
Convergys Corporation January 1999 - January 2000
Microcell Multimedia January 1998 - January 1999
Digital Waves January 1998 - January 1999
Tektronix India Ltd January 1997 - January 1998
Skills
Strategic Planning, Business Analysis, Business Strategy, New Business Development, Project Management, Team Leadership, Project Planning, Process Improvement, Management, Change Management, Marketing, Research, Program Management, SharePoint, Fundraising, Public Speaking, Analysis, PowerPoint, Training, Leadership, Team Building
Education
University of Phoenix 2008 — 2010
MBA, Business Management
Sir MVIT 1991 — 1995
BE, Electrical and Electronics
Love Without Reason January 2007 - Present
Cromwell Royal Marketing Pvt. Ltd January 2007 - Present
Chattanooga Chrisitan Assembly January 2001 - Present
BlueCross BlueShield of Tennessee June 2006 - November 2006
2006McKee Foods Corporation June 2000 - June 2006
2003Southern Adventist University August 2005 - December 2005
Convergys Corporation January 1999 - January 2000
Microcell Multimedia January 1998 - January 1999
Digital Waves January 1998 - January 1999
Tektronix India Ltd January 1997 - January 1998
Skills
Strategic Planning, Business Analysis, Business Strategy, New Business Development, Project Management, Team Leadership, Project Planning, Process Improvement, Management, Change Management, Marketing, Research, Program Management, SharePoint, Fundraising, Public Speaking, Analysis, PowerPoint, Training, Leadership, Team Building
Education
University of Phoenix 2008 — 2010
MBA, Business Management
Sir MVIT 1991 — 1995
BE, Electrical and Electronics
Joe Jatip Joe Jatip's Convergys Corporation Experience October 2003 - August 2005
Job Senior Recruiting Consultant
Industry Information Technology and Services
Experience
EMC February 2014 - Present
EMC July 2013 - February 2014
EMC November 2011 - July 2013
The Church of Jesus Christ of Latter-day Saints December 2010 - November 2011
The Church of Jesus Christ of Latter-day Saints 2007 - December 2010
Marketstar Corporation October 2005 - November 2007
Convergys Corporation October 2003 - August 2005
Skills
Talent Acquisition, Program Management, Product Management, Employee Relations, Technical Recruiting, Metrics, Talent Management, Performance Management, College Recruiting, Succession Planning, HRIS, Onboarding, Organizational..., Applicant Tracking..., Deferred Compensation, Personnel Management, Human Resources, Employee Engagement, Recruiting, Change Management, Management, Networking, Employee Training, Leadership, Resume Writing, Employee Benefits, Temporary Placement, Sales, Time Management, Training, Conflict Resolution, Sourcing, Leadership Development, Project Management, Organizational..., SDLC, Interviews, PeopleSoft, HR Consulting, New Hire Orientations, Career Development, Organizational Design, Hiring, Benefits Administration, Call Centers, Workforce Planning, Staff Development, HR Policies, Strategic Partnerships, Job Descriptions
Education
University of Scranton 2010 — 2012
Masters of Science, Human Resource Management
Weber State University 2000 — 2004
Bachelors of Science, Business Administration
EMC February 2014 - Present
EMC July 2013 - February 2014
EMC November 2011 - July 2013
The Church of Jesus Christ of Latter-day Saints December 2010 - November 2011
The Church of Jesus Christ of Latter-day Saints 2007 - December 2010
Marketstar Corporation October 2005 - November 2007
Convergys Corporation October 2003 - August 2005
Skills
Talent Acquisition, Program Management, Product Management, Employee Relations, Technical Recruiting, Metrics, Talent Management, Performance Management, College Recruiting, Succession Planning, HRIS, Onboarding, Organizational..., Applicant Tracking..., Deferred Compensation, Personnel Management, Human Resources, Employee Engagement, Recruiting, Change Management, Management, Networking, Employee Training, Leadership, Resume Writing, Employee Benefits, Temporary Placement, Sales, Time Management, Training, Conflict Resolution, Sourcing, Leadership Development, Project Management, Organizational..., SDLC, Interviews, PeopleSoft, HR Consulting, New Hire Orientations, Career Development, Organizational Design, Hiring, Benefits Administration, Call Centers, Workforce Planning, Staff Development, HR Policies, Strategic Partnerships, Job Descriptions
Education
University of Scranton 2010 — 2012
Masters of Science, Human Resource Management
Weber State University 2000 — 2004
Bachelors of Science, Business Administration
Robert Poppen Robert Poppen's Convergys Corporation Experience June 1988 - August 2002
Job Operations Manager AAA The Auto Club Group
Industry Consumer Services
Experience
AAA - The Auto Club Group June 2005 - Present
AAA - Life Insurance December 2003 - June 2005
Research Data Design August 2002 - November 2003
Convergys Corporation June 1988 - August 2002
Skills
Customer Experience, Management, BPO, Call Center, Call Centers, Operations Management, Customer Satisfaction, Project Management
Education
University of Nebraska-Lincoln
BSBA, Finance
AAA - The Auto Club Group June 2005 - Present
AAA - Life Insurance December 2003 - June 2005
Research Data Design August 2002 - November 2003
Convergys Corporation June 1988 - August 2002
Skills
Customer Experience, Management, BPO, Call Center, Call Centers, Operations Management, Customer Satisfaction, Project Management
Education
University of Nebraska-Lincoln
BSBA, Finance
Jeffrey Hazen Jeffrey Hazen's Convergys Corporation Experience December 2002 - February 2010
Job Senior BI Professional
Industry Information Technology and Services
Experience
St. Elizabeth Healthcare January 2014 - Present
JP Hazen Technologies, Inc. November 2011 - Present
Ally Financial Inc. 2012 - 2013
Meridian Technologies, Inc. April 2010 - November 2011
Convergys Corporation December 2002 - February 2010
GoldenRatio LLC January 2001 - December 2002
Computer Associates (CA) August 1994 - January 2001
Intelligent Alternatives April 1989 - August 1994
Intelligent Alternatives April 1989 - August 1994
General Dynamics Corporation February 1986 - April 1989
Skills
Business Intelligence, QlikView, Data Warehouse..., Group Management, Strategy Development, Business Analytics, Cognos, Dashboards, Predictive Analytics, Data Governance, Data Analysis, Location Intelligence, Data Profiling, Information Quality, OLAP, Dimensional Modeling, ETL, Neural Networks, Artificial Neural..., Image Processing, Computer Vision, Pattern Recognition, Anomaly Detection, Wavelets, Speech Processing, Audio Processing, Adaptive Systems, Fuzzy Logic, Real-time Control, Digital Image Processing, Dashboard, Data Warehousing, Oracle, Strategy, Databases, Integration, Data Modeling, Requirements Gathering, Data Integration, Crystal Reports, Visual Basic, Outsourcing, Data Mining, SDLC, Enterprise Architecture, Disaster Recovery, Database Design, Testing, Analytics, Business Analysis
Education
West Coast University 1984 — 1986
Masters, Computer Science
University of North Florida 1982 — 1984
BS, Computer Science
St. Elizabeth Healthcare January 2014 - Present
JP Hazen Technologies, Inc. November 2011 - Present
Ally Financial Inc. 2012 - 2013
Meridian Technologies, Inc. April 2010 - November 2011
Convergys Corporation December 2002 - February 2010
GoldenRatio LLC January 2001 - December 2002
Computer Associates (CA) August 1994 - January 2001
Intelligent Alternatives April 1989 - August 1994
Intelligent Alternatives April 1989 - August 1994
General Dynamics Corporation February 1986 - April 1989
Skills
Business Intelligence, QlikView, Data Warehouse..., Group Management, Strategy Development, Business Analytics, Cognos, Dashboards, Predictive Analytics, Data Governance, Data Analysis, Location Intelligence, Data Profiling, Information Quality, OLAP, Dimensional Modeling, ETL, Neural Networks, Artificial Neural..., Image Processing, Computer Vision, Pattern Recognition, Anomaly Detection, Wavelets, Speech Processing, Audio Processing, Adaptive Systems, Fuzzy Logic, Real-time Control, Digital Image Processing, Dashboard, Data Warehousing, Oracle, Strategy, Databases, Integration, Data Modeling, Requirements Gathering, Data Integration, Crystal Reports, Visual Basic, Outsourcing, Data Mining, SDLC, Enterprise Architecture, Disaster Recovery, Database Design, Testing, Analytics, Business Analysis
Education
West Coast University 1984 — 1986
Masters, Computer Science
University of North Florida 1982 — 1984
BS, Computer Science
Mark Coomes Mark Coomes's Convergys Corporation Experience 2001 - Present
Job at Convergys Corporation
Industry Management Consulting
Experience
Convergys Corporation 2001 - Present
Convergys 1998 - 2001
Convergys 1995 - 1998
Skills
Outsourcing, SAP Xcelsius dashboards, BPO, Value Proposition..., Call Centers, Service Delivery, Customer Experience, Call Center, Contact Centers, CRM, Consulting, Vendor Management, Customer Satisfaction, Project Management, Enterprise Software, Workforce Management, Pre-sales, Operations Management, Offshoring, Process Improvement, Team Management, Strategy, Professional Services, Solution Selling, Sales, Analysis, Business Process, Financial Messaging, Telecommunications, Management, SaaS, Business Analysis, Performance-Based..., Business Transformation, Value Propositions, Business Process...
Education
University of Miami 1985 — 1989
BBA, Human Resources, Psychology
Convergys Corporation 2001 - Present
Convergys 1998 - 2001
Convergys 1995 - 1998
Skills
Outsourcing, SAP Xcelsius dashboards, BPO, Value Proposition..., Call Centers, Service Delivery, Customer Experience, Call Center, Contact Centers, CRM, Consulting, Vendor Management, Customer Satisfaction, Project Management, Enterprise Software, Workforce Management, Pre-sales, Operations Management, Offshoring, Process Improvement, Team Management, Strategy, Professional Services, Solution Selling, Sales, Analysis, Business Process, Financial Messaging, Telecommunications, Management, SaaS, Business Analysis, Performance-Based..., Business Transformation, Value Propositions, Business Process...
Education
University of Miami 1985 — 1989
BBA, Human Resources, Psychology
Charles Stahl Charles Stahl's Convergys Corporation Experience August 1996 - July 2000
Job Client Communication and Support, Global Service Delivery at First Data Corporation
Industry Financial Services
Experience
First Data Corporation 2001 - Present
Boy Scouts of America 2011 - 2012
Omaha Lancers Hockey Team 2002 - 2012
1-168 Infantry Iowa National Guard March 1994 - June 2011
Convergys Corporation August 1996 - July 2000
US Navy June 1989 - June 1993
Skills
Payment Card Processing, Process Improvement, Debit Cards, Credit Cards, Call Center, Customer Service, Business Analysis, Team Leadership, Microsoft Office, Leadership, Project Management, Team Building, Public Speaking, Call Centers, Mobile Payments, Account Management, Analysis, Cards, Electronic Payments, Troubleshooting, Training, Software Documentation, Program Management, Payment Systems, Risk Management, Transaction Processing, Salesforce.com, System Administration
Education
Iowa Western CC 1994 — 1996
General
University of Nebraska-Lincoln 1994 — 1995
General
First Data Corporation 2001 - Present
Boy Scouts of America 2011 - 2012
Omaha Lancers Hockey Team 2002 - 2012
1-168 Infantry Iowa National Guard March 1994 - June 2011
Convergys Corporation August 1996 - July 2000
US Navy June 1989 - June 1993
Skills
Payment Card Processing, Process Improvement, Debit Cards, Credit Cards, Call Center, Customer Service, Business Analysis, Team Leadership, Microsoft Office, Leadership, Project Management, Team Building, Public Speaking, Call Centers, Mobile Payments, Account Management, Analysis, Cards, Electronic Payments, Troubleshooting, Training, Software Documentation, Program Management, Payment Systems, Risk Management, Transaction Processing, Salesforce.com, System Administration
Education
Iowa Western CC 1994 — 1996
General
University of Nebraska-Lincoln 1994 — 1995
General
Alberta Howard-Huggins Alberta Howard-Huggins's Convergys Corporation Experience January 1996 - Present
Job Professor at United Education Institue
Industry Telecommunications
Experience
United Education Institue March 2008 - Present
Convergys Corporation January 1996 - Present
Skills
Training, Onboarding, Leadership Development, Management, Performance Management, Employee Training, Training Delivery, Project Planning, Coaching, Program Management, Adult Education, Performance Improvement
Education
University of Phoenix 2006 — 2007
MM-PA, Public Administration
United Education Institue March 2008 - Present
Convergys Corporation January 1996 - Present
Skills
Training, Onboarding, Leadership Development, Management, Performance Management, Employee Training, Training Delivery, Project Planning, Coaching, Program Management, Adult Education, Performance Improvement
Education
University of Phoenix 2006 — 2007
MM-PA, Public Administration
Curtis Brad Goodwin's Convergys Corporation Experience 1993 - 1995
Job Vice President
Industry Aviation & Aerospace
Experience
KIHOMAC December 2010 - Present
PRO EDGE TEC, LLC 1999 - Present
Woodbury Technologies January 2010 - December 2010
UPS Freight 1999 - 2009
Overnite Transportation 2004 - 2006
Motor Cargo 1999 - 2004
Convergys 1995 - May 1999
Convergys Corporation 1993 - 1995
Skills
Project Planning, Customer Service, Teamwork, Time Management, Organization, Interpersonal..., Result Oriented, Project Management, Operations Management, Team Building, Process Improvement, Troubleshooting, Transportation, Management, Team Management, Strategy, Integration, Leadership, Access, Software Development, Proposal Writing, Software Documentation, Visio, Program Management, Quality Assurance, Testing, Requirements Analysis, Security, Technical Support
Education
University of Phoenix 2001 — 2004
MBA, Technology
Weber State University 1992 — 1998
Computer Science, Systems Integration and Networking
KIHOMAC December 2010 - Present
PRO EDGE TEC, LLC 1999 - Present
Woodbury Technologies January 2010 - December 2010
UPS Freight 1999 - 2009
Overnite Transportation 2004 - 2006
Motor Cargo 1999 - 2004
Convergys 1995 - May 1999
Convergys Corporation 1993 - 1995
Skills
Project Planning, Customer Service, Teamwork, Time Management, Organization, Interpersonal..., Result Oriented, Project Management, Operations Management, Team Building, Process Improvement, Troubleshooting, Transportation, Management, Team Management, Strategy, Integration, Leadership, Access, Software Development, Proposal Writing, Software Documentation, Visio, Program Management, Quality Assurance, Testing, Requirements Analysis, Security, Technical Support
Education
University of Phoenix 2001 — 2004
MBA, Technology
Weber State University 1992 — 1998
Computer Science, Systems Integration and Networking
Londa Brady's Convergys Corporation Experience January 1996 - April 2013
Job SVP, PDS Florida Market Lead at JLL
Industry Real Estate
Experience
JLL September 2013 - Present
Convergys Corporation January 1996 - April 2013
Skills
BPO, Outsourcing, Workforce Management, Vendor Management, Call Centers, Customer Experience, Offshoring, Financial Modeling, Capital Budgeting, Business Process..., Manage Client..., Performance Management, Strategic Partnerships, Operating Budgets, Team Management, CRM, Service Delivery, Financial Analysis, Sla, Operations Management, Process Improvement, Business Analysis, Project Delivery, Telecommunications, Transition Management, Contact Centers, Employee Engagement, Management, Team Leadership, Change Management, Team Building, Business Process, Executive Management, Business Transformation, Program Management, International Project..., Corporate Real Estate, Real Estate Transactions, Construction Site..., Resource Management, Strategy
Education
University of Phoenix
Bachelor's Degree, Business Administration, Management and Operations
JLL September 2013 - Present
Convergys Corporation January 1996 - April 2013
Skills
BPO, Outsourcing, Workforce Management, Vendor Management, Call Centers, Customer Experience, Offshoring, Financial Modeling, Capital Budgeting, Business Process..., Manage Client..., Performance Management, Strategic Partnerships, Operating Budgets, Team Management, CRM, Service Delivery, Financial Analysis, Sla, Operations Management, Process Improvement, Business Analysis, Project Delivery, Telecommunications, Transition Management, Contact Centers, Employee Engagement, Management, Team Leadership, Change Management, Team Building, Business Process, Executive Management, Business Transformation, Program Management, International Project..., Corporate Real Estate, Real Estate Transactions, Construction Site..., Resource Management, Strategy
Education
University of Phoenix
Bachelor's Degree, Business Administration, Management and Operations
Rob Simmers's Convergys Corporation Experience January 2007 - September 2008
Job Virtualization Engineer at iAccess, Inc.
Industry Computer Networking
Experience
iAccess, Inc. June 2014 - Present
Rockwell Collins December 2008 - June 2014
APAC Customer Services September 2008 - December 2008
Convergys Corporation January 2007 - September 2008
Citi June 2006 - January 2007
Convergys November 2004 - June 2006
Convergys July 2002 - November 2004
Algomod Technologies March 1999 - May 2002
Skills
Windows Server, Active Directory, Group Policy, SCCM, System Deployment, Hardware, Software Installation, Powersh, C#, VB.NET, ASP.NET, JavaScript, HTA, WMI, ADSI, ADO, HTML, WAIK, MDT, USMT, SQL, BAT, Citrix, RightFax, DHCP, DNS, DFS, Juniper, IIS, Microsoft Exchange, VMware, System Deplo, Microsoft Operating..., Software Deployment, Desktop Deployment, Servers, Windows 7, Operating Systems, Troubleshooting, ITIL, Security, Virtualization, Powershell
Education
University of Phoenix 2004 — 2007
Bachelor's of Science, Information Technology
United Education Institute 1998 — 1999
Networking Technologies, Windows Networking
iAccess, Inc. June 2014 - Present
Rockwell Collins December 2008 - June 2014
APAC Customer Services September 2008 - December 2008
Convergys Corporation January 2007 - September 2008
Citi June 2006 - January 2007
Convergys November 2004 - June 2006
Convergys July 2002 - November 2004
Algomod Technologies March 1999 - May 2002
Skills
Windows Server, Active Directory, Group Policy, SCCM, System Deployment, Hardware, Software Installation, Powersh, C#, VB.NET, ASP.NET, JavaScript, HTA, WMI, ADSI, ADO, HTML, WAIK, MDT, USMT, SQL, BAT, Citrix, RightFax, DHCP, DNS, DFS, Juniper, IIS, Microsoft Exchange, VMware, System Deplo, Microsoft Operating..., Software Deployment, Desktop Deployment, Servers, Windows 7, Operating Systems, Troubleshooting, ITIL, Security, Virtualization, Powershell
Education
University of Phoenix 2004 — 2007
Bachelor's of Science, Information Technology
United Education Institute 1998 — 1999
Networking Technologies, Windows Networking
Kami Powers-Hamblin's Convergys Corporation Experience August 2003 - February 2007
Job Director, IT Service Management at Alorica
Industry Information Technology and Services
Experience
Alorica February 2007 - Present
Convergys Corporation August 2003 - February 2007
Teleservices Jamiaca Ltd. 2003 - 2003
West Corporation 1998 - 2003
West Corporation 1998 - 2003
Skills
Vendor Management, Troubleshooting, Training, Telecommunications, Technical Support, Team Building, Process Improvement, Performance Management, Management, Customer Service, Customer Satisfaction, Call Center, Call Centers, Coaching, Team Leadership, Outsourcing
Education
University of Phoenix
Alorica February 2007 - Present
Convergys Corporation August 2003 - February 2007
Teleservices Jamiaca Ltd. 2003 - 2003
West Corporation 1998 - 2003
West Corporation 1998 - 2003
Skills
Vendor Management, Troubleshooting, Training, Telecommunications, Technical Support, Team Building, Process Improvement, Performance Management, Management, Customer Service, Customer Satisfaction, Call Center, Call Centers, Coaching, Team Leadership, Outsourcing
Education
University of Phoenix
Beth Cross, CPP's Convergys Corporation Experience January 2005 - January 2006
Job Payroll Manager at Golfsmith International
Industry Human Resources
Experience
Golfsmith International June 2013 - Present
International Paper January 2006 - February 2013
Convergys Corporation January 2005 - January 2006
Girling Health Care March 2001 - January 2005
Broadwing Communications June 1999 - March 2001
FIC Insurance Group April 1992 - June 1999
Skills
Management, PeopleSoft, Payroll, Employee Benefits, HRIS, Human Resources, Recruiting, Process Improvement, JD Edwards, Coaching, Leadership, Employee Relations, Benefits Administration, Training
Education
University of Phoenix
Bachelor of Science, Business Management
Golfsmith International June 2013 - Present
International Paper January 2006 - February 2013
Convergys Corporation January 2005 - January 2006
Girling Health Care March 2001 - January 2005
Broadwing Communications June 1999 - March 2001
FIC Insurance Group April 1992 - June 1999
Skills
Management, PeopleSoft, Payroll, Employee Benefits, HRIS, Human Resources, Recruiting, Process Improvement, JD Edwards, Coaching, Leadership, Employee Relations, Benefits Administration, Training
Education
University of Phoenix
Bachelor of Science, Business Management
Tracy Wysocki's Convergys Corporation Experience January 2007 - February 2007
Job Customer Service Repair Advocate at JDSU
Industry Telecommunications
Experience
JDSU April 2007 - Present
Convergys Corporation January 2007 - February 2007
AOL Time Warner October 2003 - December 2006
Education
University of Phoenix 2002 — 2005
BS, eBusiness
ITT Technical Institute 1985 — 1987
BS, Broadcast Communications
JDSU April 2007 - Present
Convergys Corporation January 2007 - February 2007
AOL Time Warner October 2003 - December 2006
Education
University of Phoenix 2002 — 2005
BS, eBusiness
ITT Technical Institute 1985 — 1987
BS, Broadcast Communications
Bob Sheffield's Convergys Corporation Experience November 1992 - September 2006
Job Member Services Representative at Pentagon Federal Credit Union
Industry Banking
Experience
Pentagon Federal Credit Union March 2010 - May 2012
Physicians Mutual November 2009 - December 2009
Alliance Medical Staffing, Inc. September 2006 - November 2009
Convergys Corporation November 1992 - September 2006
Education
University of Nebraska at Omaha 1976 — 1982
B.A., Geography
Pentagon Federal Credit Union March 2010 - May 2012
Physicians Mutual November 2009 - December 2009
Alliance Medical Staffing, Inc. September 2006 - November 2009
Convergys Corporation November 1992 - September 2006
Education
University of Nebraska at Omaha 1976 — 1982
B.A., Geography
Om Prakash Sheshappa's Convergys Corporation Experience December 2007 - May 2009
Job Sr.Analyst at Dish Network
Industry Information Technology and Services
Experience
Dish Network June 2009 - Present
Dish Network June 2009 - Present
Dish Network 2009 - 2010
Convergys Corporation December 2007 - May 2009
IBM Global Business Services December 2004 - November 2007
Cendant, Indianapolis 2002 - 2003
Logix Microsystems Ltd 1997 - 2000
Skills
Business Analysis, Requirements Analysis, Agile Methodologies, Business Intelligence, Integration, Oracle, Process Improvement, Quality Assurance, Operations Management, CRM, Vendor Management, Program Management, SDLC, Software Project..., Analytics, Testing, Project Management, Management, SAP
Education
University of Mysore
BACHELOR OF ENGINEERING, MECHANICAL ENGINEERING
Dish Network June 2009 - Present
Dish Network June 2009 - Present
Dish Network 2009 - 2010
Convergys Corporation December 2007 - May 2009
IBM Global Business Services December 2004 - November 2007
Cendant, Indianapolis 2002 - 2003
Logix Microsystems Ltd 1997 - 2000
Skills
Business Analysis, Requirements Analysis, Agile Methodologies, Business Intelligence, Integration, Oracle, Process Improvement, Quality Assurance, Operations Management, CRM, Vendor Management, Program Management, SDLC, Software Project..., Analytics, Testing, Project Management, Management, SAP
Education
University of Mysore
BACHELOR OF ENGINEERING, MECHANICAL ENGINEERING
Anita Krpan's Convergys Corporation Experience December 1992 - April 2005
Job Sales, Program Management
Industry Telecommunications
Experience
MarketSource February 2008 - Present
Convergys Corporation December 1992 - April 2005
Education
University of Missouri-Columbia 1967 — 1973
BA, Communications
MarketSource February 2008 - Present
Convergys Corporation December 1992 - April 2005
Education
University of Missouri-Columbia 1967 — 1973
BA, Communications
Mary Ann Mitchell's Convergys Corporation Experience 2008 - 2009
Job Consumer Services Professional
Industry Consumer Services
Experience
Convergys Corporation 2008 - 2009
Education
University of Phoenix 2007 — 2011
Associates, Business Management
Convergys Corporation 2008 - 2009
Education
University of Phoenix 2007 — 2011
Associates, Business Management
Jennifer Deese's Convergys Corporation Experience September 2011 - Present
Job Senior Consulting Manager at Convergys Corporation
Industry Information Technology and Services
Experience
Convergys Corporation September 2011 - Present
Convergys Corporation April 2005 - September 2011
Skills
Vendor Management, SDLC, Requirements Analysis, IVR, Call Center, Software Quality..., Test Planning, Test Management, Test Cases, Regression Testing, Manual Testing, System Testing, System Integration..., VB.NET, Visual Studio, SQL, MySQL, Integration, Quality Assurance, Software Project..., Testing, User Acceptance Testing, Business Intelligence, Troubleshooting, Software Documentation, Web Services, Visio, CTI, Speech Recognition, Enterprise Software, Business Requirements, Requirements Gathering, SharePoint, Contact Centers
Education
University of Missouri-Kansas City 1997 — 1999
M.A., Romance Languages
Rockhurst College
University of Missouri
M.A, Romance Languages (Spanish)
University of Missouri-Kansas City 1996 — 1997
B.A., Spanish
University of Missouri
B.A, Spanish
University of North Carolina at Chapel Hill 1993 — 1995
B.A., Spanish
Convergys Corporation September 2011 - Present
Convergys Corporation April 2005 - September 2011
Skills
Vendor Management, SDLC, Requirements Analysis, IVR, Call Center, Software Quality..., Test Planning, Test Management, Test Cases, Regression Testing, Manual Testing, System Testing, System Integration..., VB.NET, Visual Studio, SQL, MySQL, Integration, Quality Assurance, Software Project..., Testing, User Acceptance Testing, Business Intelligence, Troubleshooting, Software Documentation, Web Services, Visio, CTI, Speech Recognition, Enterprise Software, Business Requirements, Requirements Gathering, SharePoint, Contact Centers
Education
University of Missouri-Kansas City 1997 — 1999
M.A., Romance Languages
Rockhurst College
University of Missouri
M.A, Romance Languages (Spanish)
University of Missouri-Kansas City 1996 — 1997
B.A., Spanish
University of Missouri
B.A, Spanish
University of North Carolina at Chapel Hill 1993 — 1995
B.A., Spanish
Ryan Morillo's Convergys Corporation Experience January 1998 - January 2001
Job Software Developer in Test at Rackspace
Industry Computer Software
Experience
Rackspace October 2013 - Present
Rackspace March 2013 - Present
Rackspace Hosting August 2012 - Present
Rackspace Hosting April 2011 - August 2012
University of Michigan-Dearborn 2007 - 2010
University of Michigan-Dearborn 2008 - 2009
Tek Systems June 2008 - August 2008
Hutson Co September 2007 - June 2008
Convergys Corporation January 1998 - January 2001
United States Air Force January 1993 - January 1997
Skills
C++, Linux, Apache, Visual Basic, SQL, Java, C, HTML, Unix, Solaris, TCP/IP, FTP, XML, XSLT, Troubleshooting, Routers, SSH, Bind, VBA, DHCP, Debian, Software Engineering, MySQL, Security, Python, Bash, Red Hat Linux, Shell Scripting, Networking, CentOS, Windows, Ubuntu, Perl, DNS
Education
University of Michigan-Dearborn 2008 — 2010
BS, Computer Science
University of Michigan-Dearborn 2007 — 2009
BSCS, Computer Science proper
Schoolcraft Community College 2005 — 2007
Associate of Arts, Pre Engineering CIS/CSComputer Science
Columbia State Community College 2005 — 2006
Engineering CIS/CSComputer Science
Rackspace October 2013 - Present
Rackspace March 2013 - Present
Rackspace Hosting August 2012 - Present
Rackspace Hosting April 2011 - August 2012
University of Michigan-Dearborn 2007 - 2010
University of Michigan-Dearborn 2008 - 2009
Tek Systems June 2008 - August 2008
Hutson Co September 2007 - June 2008
Convergys Corporation January 1998 - January 2001
United States Air Force January 1993 - January 1997
Skills
C++, Linux, Apache, Visual Basic, SQL, Java, C, HTML, Unix, Solaris, TCP/IP, FTP, XML, XSLT, Troubleshooting, Routers, SSH, Bind, VBA, DHCP, Debian, Software Engineering, MySQL, Security, Python, Bash, Red Hat Linux, Shell Scripting, Networking, CentOS, Windows, Ubuntu, Perl, DNS
Education
University of Michigan-Dearborn 2008 — 2010
BS, Computer Science
University of Michigan-Dearborn 2007 — 2009
BSCS, Computer Science proper
Schoolcraft Community College 2005 — 2007
Associate of Arts, Pre Engineering CIS/CSComputer Science
Columbia State Community College 2005 — 2006
Engineering CIS/CSComputer Science
Roman Vidal's Convergys Corporation Experience January 2000 - August 2012
Job Voice Communications Analyst at Baton Rouge General Hospital
Industry Hospital & Health Care
Experience
Baton Rouge General Medical Center October 2012 - Present
Convergys Corporation January 2000 - August 2012
First USA Bank January 1997 - January 1999
Bally's Casino January 1995 - January 1997
Gtech Corporation January 1991 - January 1994
Dwight D. Cox Inc January 1990 - January 1991
Pelican Homestead and Savings January 1987 - January 1989
Skills
Call Center, Vendor Management, Process Improvement, Change Management, Outsourcing, Telecommunications, Active Directory, Avaya, Offshoring, Troubleshooting, Call Centers, ITIL, VoIP, Cisco Technologies, Cross-functional Team..., Program Management, Management, Networking, Avaya Technologies
Education
Crescent City Tech 1985 — 1986
Computer Technology
University of New Orleans 1978 — 1982
Computer Science
Baton Rouge General Medical Center October 2012 - Present
Convergys Corporation January 2000 - August 2012
First USA Bank January 1997 - January 1999
Bally's Casino January 1995 - January 1997
Gtech Corporation January 1991 - January 1994
Dwight D. Cox Inc January 1990 - January 1991
Pelican Homestead and Savings January 1987 - January 1989
Skills
Call Center, Vendor Management, Process Improvement, Change Management, Outsourcing, Telecommunications, Active Directory, Avaya, Offshoring, Troubleshooting, Call Centers, ITIL, VoIP, Cisco Technologies, Cross-functional Team..., Program Management, Management, Networking, Avaya Technologies
Education
Crescent City Tech 1985 — 1986
Computer Technology
University of New Orleans 1978 — 1982
Computer Science
scott haselius's Convergys Corporation Experience September 2001 - July 2012
Job sales & customer service
Industry Consumer Services
Experience
Convergys Corporation September 2001 - July 2012
Abbotly Technologies, Inc./Koala Energy Systems, Inc March 1994 - January 2008
Schnucks Video October 1988 - November 1998
U.S. Army July 1984 - March 1988
Skills
Management, Marketing, Human Resources, Finance, Customer Retention, CRM, Account Management, Team Management, Time Management, Salesforce.com, Vendor Management, Customer Service, Team Building, Strategic Planning, Leadership, New Business Development, Team Leadership, Advertising, Budgets, Process Improvement, Sales
Education
University of Missouri - St. Louis 1990 — 1992
Bachelor of Science in Business Administration, Business, Management, Marketing, and Related Support Services
St. Louis Community College at Meramec, St. Louis 1988 — 1990
General Transfer Studies, General Transfer Studies
Convergys Corporation September 2001 - July 2012
Abbotly Technologies, Inc./Koala Energy Systems, Inc March 1994 - January 2008
Schnucks Video October 1988 - November 1998
U.S. Army July 1984 - March 1988
Skills
Management, Marketing, Human Resources, Finance, Customer Retention, CRM, Account Management, Team Management, Time Management, Salesforce.com, Vendor Management, Customer Service, Team Building, Strategic Planning, Leadership, New Business Development, Team Leadership, Advertising, Budgets, Process Improvement, Sales
Education
University of Missouri - St. Louis 1990 — 1992
Bachelor of Science in Business Administration, Business, Management, Marketing, and Related Support Services
St. Louis Community College at Meramec, St. Louis 1988 — 1990
General Transfer Studies, General Transfer Studies
Barb Zielinski's Convergys Corporation Experience April 1985 - August 2005
Job CNA at Huntington Park Care Center
Industry Hospital & Health Care
Experience
Huntington Park Care Center November 2005 - Present
Convergys Corporation April 1985 - August 2005
Education
University of Minnesota-Twin Cities 1976 — 1977
University of Nebraska at Omaha 1971 — 1975
Bachelor of Arts (BA), Biology, General
Huntington Park Care Center November 2005 - Present
Convergys Corporation April 1985 - August 2005
Education
University of Minnesota-Twin Cities 1976 — 1977
University of Nebraska at Omaha 1971 — 1975
Bachelor of Arts (BA), Biology, General
Destinijoy Harrington's Convergys Corporation Experience May 2008 - August 2009
Job Computer Information Systems
Industry Information Services
Experience
Kelly Educational Staffing 2010 - Present
Convergys Corporation May 2008 - August 2009
Skills
Microsoft Word, Microsoft Excel, Visio, Visual Basic, Visual Studio, Java, HTML, PHP, Eclipse, Erwin, Business Objects, CTM, PowerPoint, Outlook, Fax, Email, Data Entry, SQL*Plus, Oracle, Project Management
Education
University of North Florida 2008 — 2014
Bachelor of Science (B.S.), Computer Information Systems
Florida State College at Jacksonville 2004 — 2007
Associates, General Education/ Transfer
Kelly Educational Staffing 2010 - Present
Convergys Corporation May 2008 - August 2009
Skills
Microsoft Word, Microsoft Excel, Visio, Visual Basic, Visual Studio, Java, HTML, PHP, Eclipse, Erwin, Business Objects, CTM, PowerPoint, Outlook, Fax, Email, Data Entry, SQL*Plus, Oracle, Project Management
Education
University of North Florida 2008 — 2014
Bachelor of Science (B.S.), Computer Information Systems
Florida State College at Jacksonville 2004 — 2007
Associates, General Education/ Transfer
Brett Thorne's Convergys Corporation Experience February 2000 - Present
Job Sr. Network Admin at Convergys Corporation
Industry Computer & Network Security
Experience
Convergys Corporation February 2000 - Present
Novell February 1996 - February 2000
Skills
Active Directory, Servers, Troubleshooting, Computer Hardware, Call Centers, Technical Support, Data Center, VMware, Windows Server, System Administration, Disaster Recovery, DHCP, DNS, Windows 7, Windows
Education
University of Phoenix 2012 — 2014
Orem High School 1988 — 1990
Convergys Corporation February 2000 - Present
Novell February 1996 - February 2000
Skills
Active Directory, Servers, Troubleshooting, Computer Hardware, Call Centers, Technical Support, Data Center, VMware, Windows Server, System Administration, Disaster Recovery, DHCP, DNS, Windows 7, Windows
Education
University of Phoenix 2012 — 2014
Orem High School 1988 — 1990
Convergys
CommVault
CommVault Systems
Convergys Inc.
CommVault Systems Inc
Covergys
CVLT